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In this episode of What's Next, Aki Anastasiou speaks to Robert Gwerengwe – CEO of WesBank about the forces reshaping South Africa's vehicle finance and mobility landscape. Gwerengwe reflects on the leadership experiences that shaped him, from building new operations abroad to gaining broad banking exposure, and outlines his vision for a more inclusive, future-focused WesBank. The conversation explores electrification, the rise of Chinese vehicle brands, flexible mobility models and the growing role of data in structuring smarter finance solutions. Gwerengwe also shares how shifting consumer behavior, rising fuel costs and changing ownership preferences are redefining what mobility looks like in South Africa — and how financial institutions must evolve alongside it.
In this episode of What's Next, Aki Anastasiou speaks to Leon Theron – Senior Vice President, Sales and Marketing at Lexus South Africa about how the brand balances luxury, performance and long-term strategic focus in a highly competitive premium market. Leon unpacks Lexus's pursuit of perfection, the craftsmanship that defines the brand, and why customer experience sits at the heart of its commercial success. The conversation explores Lexus's multi-path approach to electrification, its selective dealership strategy built around guest experience, and how disciplined brand alignment from Japan to South Africa protects its premium positioning. From hybrid leadership to bespoke showroom environments, Leon shares how Lexus continues to evolve while staying true to what makes it distinct in the luxury automotive space.
In this episode of What's Next, Aki Anastasiou speaks to Siliziwe Mafika – Director of Finance & Performance Leader at Deloitte Consulting about the realities facing African CFOs in one of the world's most complex operating environments. From currency volatility and regulatory shifts to supply chain pressure and fragmented markets, Mafika explains why resilience, rapid scenario planning and decision velocity have become essential capabilities for modern finance leaders. The conversation explores how finance functions must move beyond traditional monthly reporting cycles toward real-time insight, connected data infrastructure and AI-enabled decision-making. Mafika also unpacks the shift in talent required for the future — where finance, data science and engineering converge — and why the next generation of CFOs must translate technology into tangible business action to stay competitive.
In this episode of What's Next, Aki Anastasiou speaks to Jacques Liebenberg – Brand Executive of Security, Surveillance & Infrastructure at Pinnacle about how AI is transforming the security landscape in South Africa. From advanced facial and license plate recognition to intelligent analytics that distinguish between real threats and false alarms, Liebenberg explains how modern surveillance has evolved from reactive monitoring to proactive, automated protection. The discussion also explores how these technologies are reshaping business operations beyond traditional security — enabling heat mapping in retail, queue management, gun detection, thermal monitoring in mining, and smarter access control. As AI, cloud connectivity and automation continue to advance, Liebenberg outlines a future where surveillance systems are more accurate, more integrated and increasingly central to both safety and operational efficiency.
In this episode of What's Next, Aki Anastasiou speaks to Celiwe Ross – Group Chief Human Capital and Corporate Affairs Officer at Old Mutual about the upcoming Singularity South Africa Summit and why exponential technologies demand a new kind of leadership. Ross unpacks how the summit brings together global futurists, technologists and local business leaders to explore AI, biotechnology and human potential — not as abstract concepts, but as practical tools for transformation. The conversation also explores how Old Mutual is embedding AI across customer journeys, underwriting and internal operations, while preparing its workforce for a radically different future of work. Ross shares her perspective on leadership in volatile times, the reshaping of organisational structures, and why curiosity, experimentation and democratized access to technology are essential if South Africa is to leapfrog into a more inclusive digital economy.
In this episode of What's Next, Aki Anastasiou speaks to Dietlof Maré – CEO of Maziv about his entrepreneurial roots, leadership journey and the bold expansion shaping South Africa's fibre future. From early days selling at flea markets to leading major telecom operations across Africa, Maré reflects on the importance of passion, sincerity and decisive leadership in building high-performing teams and scaling complex businesses. The conversation unpacks Maziv's recent milestones, including the integration of Vodacom's fibre assets, the acquisition of Herotel, and the acceleration of fibre rollout into secondary towns and underserved communities. Maré also shares his perspective on AI, the critical role of quality connectivity, and why sustainable, high-performance networks are essential to unlocking economic opportunity across South Africa.
In this episode of What's Next with Aki Anastasiou, Aki sits down with Blu Label Unlimited co-founders and joint CEOs Brett and Mark Levy for an in-depth conversation about entrepreneurship, resilience, innovation, and one of South Africa's most remarkable corporate turnaround stories. The Levy brothers reflect on their journey from selling car stereos while still in school to building Blu Label into a multi-billion-rand fintech and technology powerhouse. They unpack the difficult seven-year journey of rescuing Cell C from collapse, explain Blu Label's evolution beyond telecoms into fintech and energy, and reveal exciting new innovations including their upcoming integrated voucher platform and Blu Energy strategy. It's a candid and inspiring discussion about leadership, culture, risk-taking, and building businesses that solve real-world problems.
In this episode of What's Next, Aki Anastasiou is joined by Prof. Sabelile Tenza of North-West University and Dr. Richard Greenhill, Founder of SmartSigma AI, for a powerful discussion on how artificial intelligence is reshaping global healthcare systems. From overwhelmed hospitals and clinician burnout to diagnostic delays and fragmented care, the conversation highlights the immense pressures facing healthcare worldwide — and how AI is emerging as a critical tool to support, not replace, medical professionals. The guests unpack how AI can improve early diagnosis, reduce administrative burdens, and act as a “second set of eyes” for clinicians, ultimately enabling better patient outcomes. The discussion also explores the unique challenges and opportunities within South Africa and the broader African context, where resource constraints are driving innovative, mobile-first solutions. Prof. Tenza emphasizes the importance of ethical considerations, patient trust, and local data relevance, while Dr. Greenhill highlights the need for adaptable skills, informed skepticism, and equitable AI deployment. Together, they paint a compelling picture of a future where technology and human expertise work hand-in-hand — ensuring healthcare systems are not only more efficient, but also more inclusive, ethical, and responsive to real-world needs.
In this episode of What's Next, Aki Anastasiou speaks to Professor Nico van der Merwe – Deputy Director in the School of Accounting Sciences at North-West University – about the role of ethical, future-ready accountants in strengthening South Africa's financial systems. Nico reflects on his academic journey and the university's success in producing top-performing graduates, while highlighting how a lack of ethical financial oversight can lead to corporate failures, weakened public trust, and broader economic consequences. He emphasizes that accounting is not just technical, but deeply tied to responsibility, transparency, and accountability across both the private and public sectors. He also shares insights on how the profession is evolving in the age of AI, where automation is reshaping traditional roles and placing greater importance on critical thinking, emotional intelligence, and ethical leadership. Nico explains how NWU prepares students through challenging, real-world learning experiences that build resilience and integrated thinking. From developing corporate citizens to encouraging continuous professional development, he outlines how collaboration between education, industry, and government is essential to cultivating accountants who can drive sustainable growth and improve governance in South Africa.
In this episode of What's Next, Aki Anastasiou speaks to Dillan Fernando – Chief Executive Officer at Tracker about how the company is redefining itself as a technology business built around customer care. Dillan explains why being in front of customers, understanding their real challenges, and delivering tailored data-driven solutions sits at the heart of Tracker's strategy. From B2C vehicle tracking to complex B2B fleet solutions, he shares how the company's expanded product portfolio is shaped directly by customer needs. The conversation explores innovations such as AI-powered analytics, advanced camera systems, in-cab alcohol detection, engine and fuel monitoring, and fully integrated end-to-end solutions. Dillan outlines his vision for Tracker as a technology-led organization that combines predictive intelligence, IoT capabilities, and meaningful data insights — while staying firmly committed to face-to-face engagement and a customer-first culture.
In this episode of What's Next, Aki Anastasiou sits down with Bradley Sacks, CEO of Araxi, to unpack his remarkable journey from South Africa to the global financial stage. With decades of experience spanning law, investment banking, and technology, Sacks shares the formative lessons that shaped his career, the value of hard work and mentorship, and how his early exposure to business influenced his path. He also reflects on the creation of Capital Appreciation — South Africa's first SPAC — and its evolution into Araxi, a technology-driven business focused on enabling financial services at scale. The conversation dives into Araxi's strategy of building a resilient, enterprise-focused fintech ecosystem, including major acquisitions like African Resonance, Synthesis, and Pay@. Sacks explains how Araxi operates behind the scenes to power everyday transactions, from retail payments to banking apps, and highlights exciting innovations like tap-to-pay solutions for small businesses. He also shares insights on global expansion, the impact of rapid technological change, and why adaptability is key in today's uncertain world. This is a compelling look at how infrastructure, not just apps, is shaping the future of financial services.
In this episode of What's Next, Aki Anastasiou speaks to Nazia Pillay – Managing Director for SAP Southern Africa about her journey within SAP and her leadership during a pivotal era of cloud, AI and digital transformation. From starting as a graduate consultant during a major platform transition to now steering SAP's regional strategy, Nazia reflects on how hands-on customer experience shaped her business mindset and why service-driven leadership remains central to her approach. The conversation explores SAP's evolution into Business AI, the power of enterprise data, and how long-standing customer partnerships position the company at the forefront of innovation. Nazia also shares candid insights on resilience, embracing failure, leading through change, and the importance of staying grounded — both in business and in life.
In this episode of What's Next, Aki Anastasiou speaks to Alan Turnley-Jones – CEO at NTT DATA MEA about his 25-year journey from early IT enthusiast to leading one of the region's most influential technology businesses. Alan reflects on the evolution from Dimension Data to NTT DATA, how the organization has broadened its capabilities across cloud, consulting, applications, and AI, and why continuous reinvention is essential in a fast-changing industry. He also shares his vision for growth across the Middle East and Africa, emphasizing innovation, skills development, and long-term investment in emerging markets. From harmonizing global operations to disconnecting completely on a trek to Everest Base Camp, Alan offers thoughtful insights on leadership, curiosity, and the importance of stepping outside your comfort zone to grow.
In this inspiring episode of What's Next, Aki Anastasiou sits down with Smangele Nkosi, General Manager and Country Leader for South Africa at Cisco, to explore her remarkable journey through the ICT industry and the leadership lessons that shaped her career. From her early ambitions in healthcare to becoming a key figure in digital transformation, Nkosi shares how purpose, people, and trust have guided her path—and how technology continues to “heal” societies by creating access, opportunity, and connection. The conversation also dives into the transformative power of AI in South Africa and across the continent. Nkosi highlights how emerging technologies can help Africa leapfrog traditional development barriers, unlock economic growth, and expand access to education, healthcare, and markets. She outlines Cisco's vision for the future—spanning AI infrastructure, cybersecurity, and inclusive connectivity—while offering practical advice to young professionals on growth, resilience, and staying grounded in a fast-moving digital world.
In this episode of What's Next, Aki Anastasiou sits down with Jorge Mendes – Chief Executive Officer at Cell C to discuss his journey from call centre agent in 1994 to leading one of South Africa's major telecommunications operators. Jorge shares how his early customer-facing experience shaped his leadership philosophy, his passion for rebuilding businesses, and why he believes in being an ally to customers rather than simply selling connectivity. He also opens up about the significant financial and operational challenges he inherited in 2023, and how Cell C has worked to restructure debt, strengthen network partnerships, rebuild trust, and reposition the brand for growth. It's a candid conversation about resilience, accountability, and the ambition to turn a once-struggling operator into a competitive and proudly customer-centric telecoms player.
In this episode of What's Next, Aki Anastasiou speaks to Robert Koen, Managing Director of Amazon Sub-Saharan Africa, about building Amazon's online store in South Africa and the vision behind becoming the country's most loved retailer. Robert shares insights into Amazon's rapid growth, its focus on delivery precision, expanding product selection, and the importance of trust in winning over South African shoppers. He also highlights how partnerships and local innovation have helped the company reach customers across urban and rural areas alike. Beyond the business, Robert reflects on his journey from delivering newspapers as a child to leading one of the world's largest e-commerce brands in the region. He unpacks lessons from working abroad, the value of a learning mindset, and his passion for empowering South African entrepreneurs through platforms like Shop Mzansi. It's a conversation about resilience, leadership, and unlocking opportunity at scale.
In this episode of What's Next, host Aki Anastasiou speaks to Mmathebe Zvobwo, Director of Market Development for South Africa at Truecaller, about the alarming rise in spam and scam calls—and how technology is being used to fight back. With South Africans receiving billions of spam calls annually and losing over R40 billion to scams, Zvobwo explains how fraud has become an industrialised global problem driven by automation, VoIP, and AI. The discussion explores how Truecaller uses AI and its global community of over 500 million users to detect threats in real time, restore trust in communication, and protect users from increasingly sophisticated scams.
In this episode of What's Next, Aki Anastasiou sits down with Yugen Naidoo, General Manager at Lenovo South Africa, for an inspiring conversation about leadership, resilience, and purpose. From humble beginnings in a small town on the KwaZulu-Natal north coast to leading Lenovo's operations across Southern Africa, Yugen reflects on the formative moments that shaped his journey — including early activism, a passion for sport, financial setbacks, and the discipline that helped him rise through the ranks. He shares candid insights into evolving from a transactional to a transformational leader, navigating the uncertainty of COVID-19, and building a high-performance, people-first culture. Yugen also unpacks Lenovo's vision of democratizing technology through its pocket-to-cloud strategy. It's a powerful reminder that success is built on small wins, resilience, continuous learning, and leading with integrity.
In this episode of What's Next, Aki Anastasiou speaks to Hector Beyers, CEO and founder of Codehesion, following the company's win at the prestigious MyBroadband Awards for Best Software Development Company. Hector shares what the recognition means for his team and unpacks the core philosophy behind Codehesion's success — combining strong technical execution with collaborative, client-focused partnerships to help South African businesses scale through high-quality, custom-built software. The conversation also explores the shifting software landscape, from subscription models versus custom ownership to the accelerating impact of AI on development speed and innovation. Hector explains why businesses spending heavily on licensing fees should reassess their strategy, how AI is unlocking faster and more powerful solutions, and why the right development partner can act as rocket fuel for growth in an increasingly competitive digital economy.
In this episode of What's Next, host Aki Anastasiou is joined by Mark Wayne, Head of Solutions at iOCO, and Greg McDonald, Sales Director at Hewlett Packard Enterprise, to unpack the “great VM reset” and what it means for organisations rethinking their virtualisation and cloud strategies. They discuss the rising cost pressures around traditional virtualisation, why hybrid-by-design is becoming essential for modern enterprises, and how businesses can unlock major savings through more flexible infrastructure, modern compute, and improved storage. The conversation also explores how HPE Morpheus, VM Essentials, and GreenLake can help organisations simplify operations, support AI and legacy workloads, and build a more agile, cost-effective cloud foundation for the future.
In this episode of What's Next, Aki Anastasiou speaks to Jason Oehley, Regional Sales Manager at Arctic Wolf, about why cyber security remains the number one risk facing businesses today. With South Africa ranked among the most targeted countries globally, Jason unpacks the latest threat trends, including the rise of data extortion, the continued impact of ransomware, and how attackers are increasingly “logging in” rather than breaking in. He also explains how AI is accelerating both cyber crime and cyber defense, forcing organizations to rethink how they approach resilience. The conversation explores why cyber security is shifting from a purely technical issue to a board-level financial discussion. Jason breaks down the importance of understanding cyber risk, building continuous security improvements, and balancing prevention with recovery through cyber insurance and warranties. For businesses of any size, the key takeaway is clear: cyber security is no longer just about protection — it's about resilience, measurable risk reduction, and being financially prepared for when an incident occurs.
In this episode of What's Next, Aki Anastasiou speaks to Gregory Rood, CEO of Sigfox South Africa, about the powerful but often invisible role Sigfox plays in the Internet of Things ecosystem. As a zero-G network built for ultra-low power, long-range connectivity, Sigfox enables devices to operate for years on battery while collecting and transmitting critical data. From monitoring water levels and tracking assets to managing cold-chain medicine and supporting agriculture, the technology quietly powers thousands of real-world applications across South Africa. Gregory explains how Sigfox's nationwide network, recent infrastructure upgrades, and strong channel partner ecosystem are unlocking affordable IoT solutions for businesses of all sizes. The conversation also highlights impactful use cases in rural areas, including medical supply monitoring, wildlife safety, and water management, as well as opportunities for entrepreneurs to build locally relevant solutions. It's a compelling look at how connected data is driving efficiency, resilience, and innovation across industries.
In this episode, Aki Anastasiou sits down with Andre Nepgen, CEO of Discovery Green, to unpack the rapidly evolving renewable energy landscape in South Africa. Andre explains how Discovery Green procures large-scale wind and solar projects and wheels that clean energy to businesses, helping them reduce costs, lock in long-term price certainty, and lower carbon footprints. With electricity prices historically rising well above inflation, renewable energy is becoming a strategic advantage for companies looking to manage risk and stay competitive. The discussion covers why early adoption of long-term renewable PPAs is becoming urgent, how trader-led aggregation models are reducing risk compared to traditional one-to-one agreements, and why grid capacity constraints could soon limit access to new projects. They also explore the impact of AI-driven energy demand, shifting market regulations, rising input costs for solar panels, and South Africa's goal of reaching 40% renewable energy by 2030. If your business spends significantly on electricity, this conversation highlights why now is the time to rethink your energy strategy.
In this episode of What's Next, host Aki Anastasiou is joined by Justin Hume, Samsung South Africa's Vice President of Mobile Experience, to unpack the launch of the new Galaxy S26 range and what Samsung's latest AI upgrades mean for everyday users. They explore Samsung's on-device AI approach, the shift toward agentic AI assistants that work across apps, and the industry-first privacy display on the S26 Ultra designed to protect sensitive information in real time. Justin also highlights key camera improvements, Knox-powered security, South African availability and pre-order deals, and how the new Galaxy Buds 4 fit into a more intelligent, connected AI lifestyle.
RAM, SSDs, GPUs, CPUs — the tech building blocks behind everything from laptops to media players — are getting harder to source and more expensive by the week. On What's Next, host Aki Anastasiou is joined by Craig Nowitz (CEO) and Ryan Martyn (Co-founder, Sales & Marketing Director) from Syntech Distribution to unpack what's really behind the supply crunch — and why it's not a “COVID-style” blip. They explain how hyperscalers racing to build AI infrastructure are soaking up global capacity, pushing manufacturers toward higher-margin enterprise memory, and triggering sharp price increases that filter straight into South Africa's consumer and corporate IT budgets. The conversation also gets practical: what procurement teams should prioritise in 2026, why Windows 11 hardware readiness has become a security issue, and how businesses can adapt by moving faster, planning smarter, and considering alternative hardware choices. If you're responsible for IT upgrades — or you're wondering whether to buy now or wait — this episode lays out the market reality and the smartest moves to avoid getting caught out.
South Africa's energy crisis isn't just about keeping the lights on — it's about cost, strategy, and long-term competitiveness. This podcast cuts through the noise to explain how power, policy, and private innovation are reshaping business in real time. Hosted by Aki Anastasiou, the show is built for business leaders, executives, entrepreneurs, and decision-makers who need clarity on complex issues like renewable energy, electricity pricing, energy trading, sustainability, and infrastructure. It's not for casual commentary or recycled headlines — it's for people responsible for real decisions and real balance sheets. Through direct conversations with industry leaders such as David McDonald, CEO at SolarAfrica, the podcast unpacks how solar, wheeling, energy trading, and evolving market structures actually work, what they cost, and where the risks and opportunities lie. Expect grounded insight, commercial realism, and clear explanations rooted in South African and global business realities. If you want perspective instead of panic, and insight you can apply, this is where you start. Follow the show and listen regularly to stay ahead of the energy and business curve.
In this episode of What's Next, Precious Nduli, Chief Commercial Officer at Discovery Insure, joins Aki Anastasiou to unpack how technology, telematics, and data-driven insights are transforming the insurance landscape. She explains how Discovery Insure incentivizes safer driving through real-time behaviour tracking, fuel rewards, and innovative features like impact alerts and sleep-related risk analysis. Precious also highlights how AI-powered tools, including the Advanced Driving Instructor, provide personalised coaching to help drivers improve behind the wheel. The discussion explores Discovery Insure's seamless integration with Discovery Bank, enabling clients to obtain and activate car insurance instantly in-app. Precious shares compelling statistics on how Vitality Drive reduces accident risk and explains how the company is extending its impact beyond its customer base through initiatives such as the Pothole Patrol and Safe Journeys to School. She offers a clear view of how technology and AI are shaping the future of insurance and helping build a nation of safer, more responsible drivers.
In this episode of What's Next, Nicolaas Hanekom, Sales Lead for Digital Air Solutions at Samsung South Africa, joins Aki Anastasiou to unpack how consumer expectations around home air conditioning have transformed in recent years. Nicolaas explains why air conditioners have become essential, all-year appliances focused on comfort, efficiency, and seamless integration within the modern smart home. He highlights Samsung's leading technologies, including AI-driven temperature optimization, and full SmartThings connectivity, which allow users to control, monitor, and automate their climate with ease. Nicolaas also discusses the growing importance of indoor air quality, outlining how Samsung's multilayer filtration helps remove bacteria, pollen, and impurities from the environment. He breaks down the efficiency benefits of Samsung's advanced inverter technology and how AI and SmartThings insights help households reduce energy consumption while enhancing comfort. With a focus on correct installation, long-term reliability, and sleek design, Samsung's latest air conditioners deliver powerful performance and meaningful savings for South African homes.
In this episode of What's Next, Aki Anastasiou sits down with Hector Beyers, CEO and founder of Codehesion, to unpack the remarkable growth of his software development company. Beyers shares how his passion for computer engineering and early leadership experience shaped his entrepreneurial journey, leading him to build a business focused on high-quality custom software, strong development processes, and a culture of delivery. From starting alone in 2018, Codehesion has grown into a 50-strong team serving clients across the globe. Beyers also explores the evolving role of AI in software development, the importance of scalable and maintainable code, and the challenges of recruiting top talent. He highlights how Codehesion helps businesses modernize, streamline operations, and rescue struggling software projects through expert guidance and disciplined processes. This insightful conversation reveals what it takes to build world-class technology and stay competitive in a rapidly shifting digital landscape.
In this episode of What's Next, Amantha Naidoo, Managing Executive at NTT DATA South Africa, joins Aki Anastasiou to discuss her career journey and the forces shaping modern transformation. She shares how her background in engineering, consulting and culture change led her to NTT DATA, and why timing, purpose and the desire to lead meaningful change made this the right step in her career. Amantha highlights the critical ingredients of successful transformation, including strong leadership, clear direction and building a culture that can adapt to rapid shifts in technology and business. Amantha also explores the real impact of AI across industries, the challenges of moving from experimentation to large-scale value, and why foundational technology, data readiness and trust are essential. She explains what differentiates NTT DATA in a competitive market, from its full-stack capabilities to its AI smart agent ecosystem, and outlines the company's strategic priorities in South Africa. From cybersecurity to customer experience to societal upliftment through education, she offers insight into how NTT DATA is preparing organisations for the next wave of technological evolution.
In this episode of What's Next, Aki Anastasiou is joined by a panel of experts to unpack the Africa Digital Assets Report 2025. The discussion features Rob Downes, Head of Digital Assets at Absa Corporate and Investment Banking (CIB); Juanetta Furusa-Matelakengisa, Head of Digital Product, Carbon Banking at Absa CIB; and Zanele Thembisile Baloyi, Senior Researcher at Krutham. Together, they explore why the report was commissioned, how the research was conducted across several African markets, and what it reveals about digital asset adoption among consumers and businesses. The conversation highlights key themes such as the public's trust in traditional banks, the need for clearer regulatory frameworks, and the growing demand for education around digital assets. The guests also examine South Africa's unique position compared to neighboring markets, insights from Kenya's advanced mobile-money environment, and how Absa plans to apply these findings through new digital asset solutions and educational initiatives. This episode offers a comprehensive look at the emerging digital finance landscape across Africa.
In this episode of What's Next, host Aki Anastasiou speaks with James Lanigan, CEO of Luno, following the company's recognition as 'Best Crypto Exchange' at the MyBroadband Awards. James reflects on Luno's journey from its South African origins to becoming a trusted global platform with over 16 million users. He explains how simplicity, trust, and innovation have been key to Luno's success, emphasizing the company's commitment to compliance, education, and making crypto accessible for everyone. The discussion explores Luno's recent product innovations, including tokenized US stocks and ETFs, the rapid growth of LunoPay for everyday crypto payments, and the landmark partnership with Discovery Bank—the first of its kind in Africa. James also unpacks the future of crypto regulation in South Africa, Luno's upcoming launches for 2026, and why digital assets are becoming an essential part of modern finance. His advice to newcomers: start small, stay informed, and see crypto as a meaningful part of a diversified investment strategy.
Dell Technologies Forum 2025 brought together leaders, innovators, and experts from across the continent to unpack the future of technology, digital transformation, and AI. In this special edition of What's Next, Aki Anastasiou speaks with Dell executives and partners about sustainability, e-waste initiatives, AI-driven modernization, multicloud strategies, and the growing role of data in shaping business outcomes. From recycling programs and solar learning hubs to the latest AI-optimized PCs, the event showcased Dell's commitment to progress and real-world impact. Across conversations with regional leaders including Daniel Collett, Grant McPherson, Adrian McDonald, Mohammed Amin, Ben McDonald, Bennie du Plessis, Abdelmouhssin Sarsri, Haidi Nossair, and Habib Mahakian, the episode highlights how Dell is empowering organizations to innovate, adopt AI responsibly, and bridge the digital divide. Whether through partner ecosystems, scalable infrastructure, skills development, or community upliftment, Dell's vision for the future is clear: accelerate human progress through technology.
In this episode of What's Next, Aki Anastasiou speaks with Luis da Silva, CEO of Healthbridge, about how the company is redefining healthcare through purposeful AI innovation. With a 26-year legacy in health IT, Healthbridge is empowering doctors and medical practices by simplifying workflows, enhancing patient care, and reclaiming valuable time through intelligent automation. Luis explains how Healthbridge's early partnership with Google and its dedicated Innovation Lab have helped it stay ahead of the curve, integrating AI into everyday clinical interactions. From ambient listening that transcribes patient consultations in real time to AI-driven insights that reduce administrative burdens, Healthbridge is showing how technology can amplify rather than replace healthcare professionals. They also explore the future of value-based care, how AI can help align incentives across the healthcare ecosystem, and why empathy, adaptability, and collaboration remain vital as the industry transforms.
In this episode of What's Next, Aki Anastasiou speaks with Rashid Tar-Mahomed, Managing Executive for Products and Services within the Consumer Business Unit at Vodacom South Africa. Rashid explains how Vodacom has transformed its postpaid portfolio by simplifying its plans from ten to four, making it easier for customers to choose the right option while providing greater value in a challenging economy. The new RED Core plans now include lifestyle benefits such as funeral cover, device insurance, and entertainment subscriptions. By integrating connectivity, financial services, and entertainment, Vodacom aims to deliver a seamless digital experience that meets the customer's changing lifestyle needs. He shares how ongoing customer feedback and international trends guide Vodacom's innovations as the company continues to simplify, innovate, and lead South Africa's digital transformation.
In this episode of What's Next with Aki Anastasiou, we speak with Romulen Pillay, Managing Director of Philips Southern Africa, about the latest findings from Philips' global Future Health Index report. Now in its 10th year, the study surveyed 16,000 patients and 2,000 healthcare professionals across 16 countries, including South Africa, to explore how AI is transforming healthcare delivery. Romulen shares how artificial intelligence is already helping to address South Africa's healthcare challenges—from staff shortages to improving diagnostic accuracy and patient care. He also discusses the growing optimism among South African healthcare professionals about AI adoption and the need to bridge the “trust gap” between patients and technology. Romulen highlights how AI can reduce administrative burdens, improve waiting times, and ultimately allow doctors to spend more meaningful time with patients. The conversation also explores the importance of collaboration, preventative care, and responsible data use to ensure that AI adoption remains human-centric and beneficial for both healthcare providers and patients.
In this episode of What's Next, Aki Anastasiou speaks with Muzzafar Nagvadari, Executive Head: Merchant Solutions Sales and Service SA at Standard Bank Group, about how digital payments are transforming South Africa's business landscape. Muzzafar explains how the rapid rise of contactless, mobile, and e-commerce transactions is changing the way merchants operate and how businesses can adapt to meet evolving customer expectations. He also discusses the growing demand for unified commerce systems that bring together in-store, online, and mobile payments for greater efficiency and insight. Muzzafar introduces SimplyBLU, Standard Bank's smart payment and business management platform designed to simplify and streamline operations for SMEs. By integrating payment acceptance, inventory tracking, invoicing, and real-time analytics, SimplyBLU enables businesses to make data-driven decisions, improve customer experience, and scale effectively. He also shares advice for SMEs on managing costs, enhancing security, and embracing innovation to stay competitive in the digital economy.
In this episode of What's Next, Aki Anastasiou sits down with Michael Otten, CEO of Oneplan, to explore how the company has transformed the South African insurance landscape over the past 15 years. Michael shares insights into Oneplan's journey from its early days as a traditional short-term insurer to becoming an innovator in health, pet, gap, and motor insurance. He discusses the unique challenges of serving South African consumers and how technology, from digitization to AI, is reshaping the way insurance products are delivered and experienced. The conversation also dives into Oneplan's differentiators, such as real-time access to insurance funds via prepaid cards and their customer-first approach that simplifies complex processes. Michael highlights the growing demand in health and pet insurance, the importance of gap cover, and how bundling products creates greater value for clients. Looking ahead, he shares his perspective on future trends, including the evolving role of AI in training, customer engagement, and product innovation, while keeping the human element at the heart of service delivery. Oneplan is sold by Oneplan Brokers (Pty) Ltd and administered by Oneplan Underwriting Managers (Pty) Ltd, authorised financial services providers FSP43627 and FSP43628. Oneplan is not a benefit option regulated by the Medical Schemes Act, but a short-term insurance product underwritten by Bryte Insurance Company Limited a licensed insurer and an authorised FSP(17703).
In this episode, Aki Anastasiou speaks with Martha Lamola, Operations Director for Vodacom Business Ventures and Partnerships, about how Vodacom is driving innovation while ensuring operational excellence across its enterprise ventures. Martha explains how Vodacom combines “basic brilliance” with forward-looking technologies to deliver trusted solutions that businesses can rely on. She highlights how trust, infrastructure, and innovation work together to build long-term partnerships with clients. The conversation explores real-world examples of Vodacom's impact, such as IoT-driven solutions in energy management and agriculture that are transforming industries in South Africa and beyond. Martha also shares insights on the future of enterprise telecommunications, including the role of cloud migration, AI, cybersecurity, and 5G in shaping growth opportunities across the continent.
In this episode of What's Next, Aki Anastasiou sits down with Cornelia van Heerden, Executive for Customer Experience and Services at MTN South Africa, to discuss how the company is strengthening its commitment to customers. Cornelia shares insights into how MTN is listening closely to customer feedback, tackling frustrations one step at a time, and ensuring that the human element remains central even as technology and automation play a bigger role. She also highlights MTN's rollout of facial biometric solutions, a major step in fraud prevention that balances stronger security with reduced friction for customers. From AI-driven customer support to enhanced SIM swap and OTP protection, Cornelia explains how MTN is using innovation to build trust, improve service, and create a safer, more seamless experience for millions of customers every day.
In this What's Next episode, Aki Anastasiou speaks with Fred Zhou, CEO of HONOR South Africa, about the brand's impressive rise—now the country's second-largest smartphone brand—and its goal to be number one by 2028. Fred highlights HONOR's winning strategy of innovation, trust-building, and expanding into new markets. He also introduces the ultra-thin Magic V5 foldable phone, launching in South Africa. With a large battery, premium AI features, and true water resistance, it's designed for both productivity and durability. Plus, Fred shares how HONOR's full ecosystem—from the X Series to wearables—is reshaping the mobile experience locally.
In this What's Next with Aki Anastasiou interview, Peter Kerr discusses how retail logistics is being changed by cloud and AI technology. Kerr is the Founder and Director of Argon Supply Chain Solutions and is a 20+ year veteran in logistics and transport planning. Before founding Argon Supply Chain Solutions, Kerr worked at many other prominent companies in South Africa. This includes working as a SAP EWM Solution Architect and Consultant for Pick n Pay, a SAP EWM Consultant for Barloworld, a Mobile Specialist for OneArch Consulting, and a SAP WM Consultant for Pioneer Foods. Kerr is an SAP Certified Associate and Application Professional specialising in SAP solutions such as EWM, TM, SRM, WM, Mobility, and ATTP. He also boasts a strong understanding of data collection technologies and supply chain solution architecture. In this What's Next interview, Kerr explains what Argon Supply Chain Solutions does and how retailers can maximise the potential of SAP S/4HANA Cloud to streamline their operations and improve efficiencies. He unpacks why having SAP Supply Chain as part of the S/4HANA Cloud implementation is essential. Kerr also discusses how SAP improves vendor compliance and creates better retail practices. He concludes the interview by sharing how he sees automation and AI features impacting supply chain solutions.
In this What's Next with Aki Anastasiou interview, Clint Bryce discusses how the Achievement Awards Group is helping companies adopt rewards and loyalty programmes. Clint is the Product Director at Achievement Awards Group and a veteran of the design industry, having helped build, develop, and manage multi-disciplinary teams for many industry leaders. This has included working as the Head of Design at Luno, Head of Design at Yoco, and Chief Creative Officer at 22seven Digital. Thanks to his extensive work, he has been acknowledged with numerous different awards, including: Marketing Achievement Award (2019) — Marketing Achievement Awards Best in Show (2011) — Bookmark Awards Construction New Media Award (2007) — Construction New Media Award Grand Prix, Gold, Silver, and Bronze Awards — The Loerie Awards In addition to these awards, Clint has frequently appeared as a guest speaker at notable events, such as the DisruptHR Conference (2018), the Interactive Marketing Summit (2010), and the International Design Indaba (1999). In this What's Next interview, Clint discusses what motivated him to take on his current role and the lessons he has learned from previous roles that are helping him in this position. He then provides a basic overview of what Achievement Awards Group offers and why companies should implement these solutions. Clint also explains how he is focused on fostering a product-driven mindset at the company, and the importance of platform thinking. He concludes the interview by unpacking how Achievement Awards Group makes it easy for companies to adopt rewards and loyalty programmes and how interested parties can begin this journey.
In this What's Next with Aki Anastasiou interview, Itumeleng Merafe discusses the new Investec multicurrency pockets feature on the institution's Private Bank Accounts. Merafe is the Head of Private Bank SA at Investec — a position he has held since April 2024. He has worked at Investec for over 18 years in several other impactful roles, too, including Head of Sales: Investec for Business and Head: Treasury Restructuring. Merafe is a 2017 Archbishop Tutu Fellow and holds a BCom in Economics and Investment Management. He has also completed the Finance Executive Development Programme at Cass Business School, holds an ACI dealing certificate, and a Master's Degree in the Management of Finance and Investments. In this What's Next interview, Merafe discusses the new multicurrency pockets feature available on Investec Private Bank Accounts. He explains how this feature makes it easier to manage money in different currencies, and unpacks real-world examples of who would find this offering useful. Merafe then discusses how multicurrency pockets challenge the legacy model of needing multiple banks — or third-party apps — to manage different currencies. He also delves deeper into the technologies and innovations that power multicurrency pockets, and how they make switching between currencies so quick and seamless. Merafe talks about the importance of taking banking more digital and international, and explains how multicurrency pockets fit this trend perfectly. He concludes the discussion by explaining how Investec continues to balance cutting-edge technologies with the personal service that clients still value.
In this What's Next with Aki Anastasiou interview, Aishwarya Singh discusses the value that AI brings to South African organisations. Singh is the Senior Vice President and Head of Microsoft Global Practice and Digital Collaboration Services at NTT Data. In this role, she is focused on transforming employee and client experiences through Agentic AI. She believes strongly in the role NTT Data is playing in driving powerful transformations for its clients across areas like employee engagement, client experience, operational efficiencies, and innovation. Before working at NTT Data, she was a partner at McKinsey, before joining NTT Ltd (now part of NTT DATA) as a Global SVP. She has a Bachelor's Degree in Electronics and Instrumentation from the Birla Institute of Technology and Science, and a PGPM from the Indian School of Business. In this What's Next interview, Singh discusses the power of agentic AI. She unpacks the key elements that set agentic AI apart from traditional generative AI. Singh then reveals the company's groundbreaking Smart AI Agent Ecosystem and how it is a big step forward for the entire AI sector. She explores responsible AI deployment and the practical integration steps that CIOs can take to ensure data security, negate bias, and minimise job losses. Singh also shares how NTT DATA helps enterprises use agentic AI to modernise legacy systems and improve employee and customer experiences to deliver assured outcomes — even in complex environments like South Africa's finance, healthcare, and public sectors. She provides tips on how to begin your organisation's agentic AI journey, and concludes the discussion by discussing what's on the horizon for agentic AI over the next 12–18 months.
In this What's Next with Aki Anastasiou interview, Altify Founder and CEO Sean Sanders discusses why Altify's alternative investment offerings are a game-changer for South Africans. Sanders is a serial technology entrepreneur with over 15 years of industry experience. He started as an intern at Bank of America Merrill Lynch in 2008, before completing internships at Actis and RMB Private Bank. Sanders then built up an impressive portfolio of experience, having worked as a tech analyst at Sabvest, a portfolio manager at General Pacific Management Services, a fixed-income portfolio manager for Draper Grain Investments, and an investment manager at venture capital firm Knife Capital. He also has several start-ups under his belt, including founding online university application system Application Portal; event-driven proprietary trading firm Sataya; and crypto-asset advisory firm Blocktree Capital. In this interview, Sanders unpacks the Altify platform and highlights its offerings. He explains to viewers what an alternative investment is and how it differs from traditional investment solutions. Sanders then discusses Altify's private credit investment offering. He closes the interview by discussing the minimum amount South Africans can invest with Altify.
08.08.23 Pt 2 - Stan Katz talks about the awkward management takeover during his time at 702 and reflects on the station's switch from music to talk radio. Aki Anastasiou brings his stories from the break room, and working with John Berks. www.cliffcentral.com
08.08.23 Pt 1 - The studio is filled with legendary 702 alumni as Stan Katz and Aki Anastasiou are today's special guests! They share many memories and amusing stories of being hired and fired in the radio industry. www.cliffcentral.com
30.01.23 Pt 1 - Gareth is joined by Aki Anastasiou and Lebang for the first show from our new ‘studio'. Joburg has a new mayor - again. Aki was recently in Las Vegas at the Consumer Electronics Show, which was surprisingly lavatorial. The metaverse makes a return to the conversation… and Lebang is digitally spying on her kids. www.cliffcentral.com
30.01.23 Pt 1 - Gareth is joined by Aki Anastasiou and Lebang for the first show from our new ‘studio'. Joburg has a new mayor - again. Aki was recently in Las Vegas at the Consumer Electronics Show, which was surprisingly lavatorial. The metaverse makes a return to the conversation… and Lebang is digitally spying on her kids.