What's Next with Aki Anastasiou

AI cyberattacks are forcing businesses to rethink cybersecurity as criminals increasingly use the same powerful technology available to defenders. Morné Laubscher, Chief Technology Officer at Logicalis, and Nabeel Rajab, Cisco Security Solutions Manager, explain how artificial intelligence is reshaping the cybersecurity battle for South African organisations. They discuss why traditional security approaches are struggling against AI-powered threats, particularly as businesses accumulate multiple disconnected security tools and huge volumes of data. Rajab walks through how a modern ransomware attack can move from a malicious link to compromised devices, networks, and critical company data without immediately being detected. The conversation also explores how AI can connect security signals and automate responses at machine speed. Laubscher explains why identity has become a major security frontier, while Rajab outlines the importance of zero trust and operating on the assumption that a breach could already have occurred. They also discuss managed cybersecurity services and how businesses without large internal security teams can access specialist skills and technology. 0:00 Intro 1:41 How serious is the cyber threat? 4:01 Why traditional cybersecurity is failing 5:16 Fighting AI attacks with AI 8:13 Identity and zero-trust security 9:42 How a ransomware attack works 15:05 Detecting and stopping attacks with AI 20:29 What businesses should do now Follow MyBroadband: X - https://twitter.com/mybroadband Facebook - https://www.facebook.com/mybroadband Instagram - https://www.instagram.com/mybroadband/ Website - https://mybroadband.co.za/news/ #Cybersecurity #ArtificialIntelligence #Ransomware

HONOR's robot phone and Magic V6 show how the smartphone maker is pushing foldables, AI, and mobile content creation into new territory. Fred Zhou, CEO of HONOR South Africa, and Lionel Chen, Product Marketing Manager at HONOR South Africa, discuss the company's rapid local growth and the technology behind its latest devices. They unpack the newly launched HONOR Magic V6, including its ultra-thin foldable design, 6,660mAh battery, fast charging, flagship processor, improved hinge, and productivity features. Zhou also explains why booming AI infrastructure demand is placing pressure on global memory supply and contributing to rising smartphone prices. The conversation then turns to HONOR's robot phone, which combines AI with a built-in multi-axis gimbal camera designed for content creators. Chen explains how HONOR's partnership with ARRI brings professional cinema colour science, LUTs, and video capabilities to the device, which is also expected to reach South Africa in future. 0:00 Intro 1:06 HONOR's growth in South Africa 4:30 HONOR Magic V6 unveiled 8:18 Why smartphones are getting more expensive 14:40 Inside the Magic V6 design 19:08 HONOR's new tablets and laptops 21:23 The HONOR robot phone and ARRI partnership Follow MyBroadband: X - https://twitter.com/mybroadband Facebook - https://www.facebook.com/mybroadband Instagram - https://www.instagram.com/mybroadband/ Website - https://mybroadband.co.za/news/ #HONOR #MagicV6 #Smartphones

AI software development is allowing companies to build applications significantly faster, while fundamentally changing how engineering teams work. Jaco van der Merwe, CEO of DVT, explains how artificial intelligence is transforming software and data engineering, with some projects already showing productivity improvements of around 50% and certain contained use cases moving even faster. He distinguishes between AI augmentation, where people use tools to improve their existing workflows, and AI-native development, where agents generate specifications, architecture, code, and automated testing while humans oversee the process. van der Merwe also discusses the importance of governance, preventing AI drift, and managing token costs so that productivity gains do not create unnecessary expenses. The conversation explores how roles such as business analysts and software engineers are evolving, why strong technical fundamentals still matter, and what junior developers should learn as AI becomes embedded in software development. van der Merwe also explains why cheaper, faster development could make previously unaffordable business ideas viable. 0:00 Intro 2:56 How AI is changing software engineering 5:12 AI augmentation vs AI-native development 7:06 Inside DVT's AI-built teams 8:59 Governing AI-generated software 11:52 Managing AI token costs 17:14 How software engineering skills are changing 23:12 The future of software development Follow MyBroadband: X - https://twitter.com/mybroadband Facebook - https://www.facebook.com/mybroadband Instagram - https://www.instagram.com/mybroadband/ Website - https://mybroadband.co.za/news/ #ArtificialIntelligence #SoftwareDevelopment #AgenticAI

In this eye-opening episode of What's Next, Aki Anastasiou sits down with Prof Danny Myburgh, Associate Professor of Practice of the Workwell Research Unit for Economic, Management Sciences at NWU and a leading digital forensics and cybercrime expert, to unpack the growing threat of cybercrime. From business email compromise and ransomware attacks to large-scale data breaches, Prof Myburgh explains how hackers infiltrate organisations, why South Africa is increasingly targeted, and the staggering scale of global financial losses driven by cybercriminal syndicates. The conversation goes deeper into the human side of cybercrime—highlighting how simple mistakes, phishing scams, and social engineering open the door for attackers. Prof Myburgh also reveals the dark reality behind global cybercrime networks, including forced labour in scam hubs, and offers practical advice on how businesses and individuals can protect themselves. From AI-driven threats to cryptocurrency laundering, this episode provides a comprehensive look at the risks—and the critical steps needed to stay secure in an increasingly digital world.

Nurse leadership could be one of the most effective ways to improve patient care and strengthen South Africa's healthcare system. Prof Siedine Coetzee, DST/NRF Research Chair in Nursing Science at NWU, explains why the environment nurses work in has a direct effect on their wellbeing, job satisfaction, patient safety, and quality of care. Her research shows that staffing and resources remain major problems across public and private healthcare, but effective nurse leadership can have an even greater influence on outcomes. She discusses high levels of burnout, why nurses leave the profession, and how poor working environments create a cycle that places greater pressure on those who remain. Coetzee also explains the Nurse Lead initiative, which brings together NWU, the National Department of Health, academics, and frontline nurses to develop stronger nursing leaders. The goal is to give nurses a greater voice in hospitals and healthcare policy while improving the environments in which they work. 0:00 Intro 1:13 What is failing nurses in South Africa? 3:03 Why nurse leadership matters 5:59 Nurse wellbeing and patient safety 8:38 What a good nursing environment looks like 11:47 Turning research into better leadership 15:47 Building the next generation of nurse leaders 18:34 The future of nursing in South Africa Follow MyBroadband: X - https://twitter.com/mybroadband Facebook - https://www.facebook.com/mybroadband Instagram - https://www.instagram.com/mybroadband/ Website - https://mybroadband.co.za/news/ #Nursing #Healthcare #SouthAfrica

South African software company Globetom quietly powers millions of MTN customer interactions while building technology for the emerging AI economy. Philip Stander, Group CEO at Globetom, explains how the company grew from a telecoms-focused systems integrator into a technology business serving customers across telecommunications, aviation, data analytics, and artificial intelligence. Stander reveals how Globetom processes roughly 125–150 million customer interactions and more than a billion systems integration events on MTN's network each day. He also explains the company's integration-platform-as-a-service technology and why standardised APIs are becoming increasingly important as enterprises move away from monolithic software systems. The conversation explores Globetom's expansion into global aviation through cloud-based analytics and AI, as well as its strategy to become an AI-centric organisation. Rather than competing directly with major AI hyperscalers, Globetom is focusing on integrating models, enterprise data, and applications to create usable intelligence for customers. 0:00 Intro 0:40 The story behind Globetom 2:54 Powering MTN behind the scenes 5:03 Globetom's telecoms advantage 7:17 Expanding into global aviation 9:25 Where consumers encounter its technology 12:44 Globetom's AI strategy 17:57 Building South African engineering talent Follow MyBroadband: X - https://twitter.com/mybroadband Facebook - https://www.facebook.com/mybroadband Instagram - https://www.instagram.com/mybroadband/ Website - https://mybroadband.co.za/news/ #ArtificialIntelligence #MTN #SouthAfricanTech

Pi by MTN is bringing subscription-style connectivity to South Africans with flexible mobile and home plans managed entirely through a digital platform. Ernst Fonternel, Chief Consumer Officer at MTN South Africa, explains how Pi by MTN was designed around simplicity, transparency, and self-service. Customers can sign up digitally, activate an eSIM, change plans from month to month, purchase additional data or voice bundles, and manage multiple lines from a single account. The discussion covers Pi by MTN's approach to value, including multi-line discounts, 12-month data rollover, data sharing, and flexible subscription management. Fonternel also explains how mobile and home connectivity are being brought together, with fixed wireless access already available and fibre and AirFibre planned for the platform. Looking ahead, Pi by MTN aims to become a broader digital lifestyle platform, bringing additional subscriptions into one place while introducing AI-powered customer support and recommendations. 0:00 Intro 0:25 What is Pi by MTN? 1:38 Simplifying mobile connectivity 4:47 Digital onboarding and eSIM 8:05 Early customer response 11:41 Value, discounts, and data rollover 13:53 Home connectivity 18:34 What's next for Pi by MTN Follow MyBroadband: X - https://twitter.com/mybroadband Facebook - https://www.facebook.com/mybroadband Instagram - https://www.instagram.com/mybroadband/ Website - https://mybroadband.co.za/news/ #PiByMTN #MTNSouthAfrica #MobileConnectivity

Estate planning remains a major blind spot for South Africans, with many families financially unprepared for what happens after a loved one dies. Deenisha Nadesan, Managing Director of Fiduciary Services at Capital Legacy, unpacks the company's Estate Readiness Index and what it reveals about South Africans' preparedness for death and deceased estate administration. She explains why funeral cover alone is not enough. While many respondents had funeral policies, far fewer had a valid will or sufficient liquidity to deal with the financial and legal consequences of death. The discussion covers financial hardship after losing an income earner, estate administration timelines, cash-flow pressures, and why families often underestimate how long winding up an estate can take. Nadesan also explains when South Africans should update their wills and estate plans, including after marriage, having children, buying property, or starting a business. She shares practical steps for reducing uncertainty and protecting the people you leave behind. 0:00 Intro 0:40 What is estate readiness? 2:00 How prepared are South Africans? 3:31 The biggest findings 7:01 Where families feel the pressure 9:15 Why estates take so long 12:12 When to review your will 13:32 How to prepare your estate Follow MyBroadband: X - https://twitter.com/mybroadband Facebook - https://www.facebook.com/mybroadband Instagram - https://www.instagram.com/mybroadband/ Website - https://mybroadband.co.za/news/ #EstatePlanning #Wills #FinancialPlanning

Agentic AI banking could transform how South Africans make payments, manage money, detect fraud, and receive personalised financial guidance. Hylton Kallner, CEO of Discovery Bank, explains how the bank is moving beyond conversational AI towards intelligent agents that can understand goals and complete tasks. He discusses agentic payments, where customers can upload an invoice and have the system prepare the transaction for approval, rather than manually adding beneficiaries and entering banking details. The conversation explores how behavioural data can help Discovery Bank anticipate customer needs, optimise savings, manage monthly bills, and connect financial decisions with health, insurance, and lifestyle information. Kallner also explains how customers remain in control through predefined guardrails and final approvals. Cybersecurity is another major focus, with AI monitoring accounts around the clock for unusual transactions, suspicious beneficiaries, investment scams, and social engineering attacks. Kallner also considers how personalised AI could democratise financial advice and improve financial resilience across South Africa. 0:00 Intro 3:01 Trust and AI-powered banking 6:03 AI that talks versus AI that acts 8:07 Agentic payments 13:00 The future of autonomous banking 18:13 Connecting banking, health, and insurance 33:33 AI-powered fraud protection Follow MyBroadband: X - https://twitter.com/mybroadband Facebook - https://www.facebook.com/mybroadband Instagram - https://www.instagram.com/mybroadband/ Website - https://mybroadband.co.za/news/ #AgenticAI #BankingSecurity #DiscoveryBank

AI in education can personalise learning without replacing teachers, helping students overcome knowledge gaps and learn at a pace that suits them. Ryan Swartzberg, Co-Founder and Chief Executive Officer of CambriLearn, explains how the online school uses technology and learner data to build personalised education pathways for students across more than 100 countries. He discusses why children who fall behind are often incorrectly labelled as weak in a subject when the real issue may be a specific misconception that has never been identified. CambriLearn tracks performance, engagement, behaviour, and learning patterns to give teachers deeper insight into where students need support. Swartzberg also explains CambriLearn's approach to AI, where technology is used to reduce teacher administration, understand individual learners, and expand what students can achieve rather than replace educators. The conversation also covers flexible schooling, socialisation, and how online education can give learners more time to explore their interests and future careers. 0:00 Intro 1:05 How CambriLearn personalises education 2:31 Why students fall behind 5:20 AI and the future of teaching 9:05 Using data to understand learners 12:55 Giving students more flexibility 15:35 Online schooling and socialisation 21:00 The future of CambriLearn Follow MyBroadband: X - https://twitter.com/mybroadband Facebook - https://www.facebook.com/mybroadband Instagram - https://www.instagram.com/mybroadband/ Website - https://mybroadband.co.za/news/ #OnlineEducation #ArtificialIntelligence #PersonalisedLearning

AI-powered software development is rapidly changing how South African businesses build technology, automate processes, and compete globally. Deon Koegelenberg, Chief Executive Officer of Agile Bridge, explains how artificial intelligence is accelerating software delivery and helping organisations unlock more value from their technology investments. He compares the current AI shift with earlier technology waves such as broadband, cloud computing, and the rise of always-on connectivity. The conversation explores why businesses should prepare for a future where AI becomes an assumed part of everyday work rather than a separate tool. Koegelenberg discusses agentic AI, automation, enterprise software development, and how companies can use AI to accelerate projects that previously took years to complete. He also explains why employees must continuously develop their AI skills and why South Africa's strong software engineering talent creates opportunities to serve global markets. Looking ahead, Koegelenberg expects virtually every organisation to become AI-enabled, even if technology is not its core business. 0:00 Intro 0:49 What Agile Bridge does 2:27 How businesses are adapting to AI 4:29 How AI gives businesses more time 8:00 Using AI to accelerate software development 13:20 Agentic AI and the next technology wave 15:09 Preparing employees for an AI-driven workplace Follow MyBroadband: X - https://twitter.com/mybroadband Facebook - https://www.facebook.com/mybroadband Instagram - https://www.instagram.com/mybroadband/ Website - https://mybroadband.co.za/news/ #ArtificialIntelligence #SoftwareDevelopment #DigitalTransformation

In this episode of What's Next, presented by SGS, Aki Anastasiou is joined by Johan Eksteen, Business Manager for Connectivity & Products for Sub-Saharan Africa at SGS South Africa. They unpack the rapidly evolving regulatory landscape for imported and locally distributed products, and why compliance is becoming more complex as technologies converge and global trade expands. Eksteen explains how stricter requirements, increased documentation, and faster product cycles are forcing businesses to rethink how they approach testing, certification, and market access. The conversation also explores how AI and digital platforms are transforming compliance, making it faster, more transparent, and easier to manage across multiple markets. From cybersecurity risks in connected products to the future of digital trade in Africa, Eksteen highlights how businesses can stay competitive by embracing digital assurance, automation, and smarter compliance strategies.

AI in South Africa is entering a defining phase as businesses and workers adapt to rapid digital change. Vukani Mngxati, CEO of Microsoft South Africa, explains what comes next. Mngxati discusses why artificial intelligence represents the most profound technology shift he has seen during his career and how AI is changing the way services are delivered, employees work, and organisations build new technology. He also outlines Microsoft South Africa's responsibility to make AI adoption inclusive. The conversation covers concerns around jobs, security, responsible AI, and equipping South Africans with the skills to work alongside intelligent agents. Mngxati explains why local languages, African context, and data sovereignty must remain central as AI becomes embedded across the economy. Beyond technology, he reflects on his leadership journey, lessons from navigating major disruption, and why people and purpose must remain at the centre of transformation. 0:00 Intro 1:23 From accounting to technology 5:27 Leadership lessons from adversity 8:00 The biggest technology shift yet 14:15 Microsoft South Africa's AI vision 18:21 Leadership, purpose, and career advice 22:02 Life outside the CEO role Follow MyBroadband: X - https://twitter.com/mybroadband Facebook - https://www.facebook.com/mybroadband Instagram - https://www.instagram.com/mybroadband/ Website - https://mybroadband.co.za/news/ #ArtificialIntelligence #MicrosoftSouthAfrica #Leadership

South Africa's two-pot retirement system has changed how members engage with retirement savings, but withdrawal timing can have major long-term consequences. Marvin Nair, Old Mutual Corporate Investment Solutions Executive, explains how greater access to the savings pot is reshaping retirement investment strategy. He discusses why sequence-of-return risk matters when members withdraw during market downturns, and how selling assets at depressed prices can permanently reduce participation in a later recovery. The conversation examines modelling around the March 2026 market decline, when withdrawals coincided with weaker markets and financial pressure on South African households. Nair explains how investment solutions designed to manage volatility can help protect retirement outcomes when timing works against investors. He also shares practical guidance for younger savers, including the value of starting early, contributing consistently, preserving retirement capital, and considering investment solutions that can manage risk before and after retirement. The discussion also highlights why retirement is not the end of the investment journey, as living annuities and post-retirement withdrawals introduce similar timing risks. 0:00 Intro 0:35 Lessons from the two-pot retirement system 3:03 How flexibility changes retirement investing 5:28 Why withdrawal timing matters 8:22 March 2026 market downturn example 12:56 Designing investments for volatility 15:00 Retirement advice for younger South Africans Follow MyBroadband: X - https://twitter.com/mybroadband Facebook - https://www.facebook.com/mybroadband Instagram - https://www.instagram.com/mybroadband/ Website - https://mybroadband.co.za/news/ #TwoPotSystem #RetirementPlanning #OldMutualCorporate

Samsung Galaxy Z Fold 8 devices bring slimmer designs, larger displays, and deeper AI integration to Samsung's newest foldable smartphone range. Zahir Cajee, MX Lead of Product and Commercial at Samsung South Africa, explains how the Galaxy Z Fold 8, Fold 8 Ultra, and Flip 8 serve different users. He compares the compact Fold 8's content-focused design with the Fold 8 Ultra's productivity, multitasking, camera, and performance capabilities, while the Flip 8 prioritises portability, self-expression, and content creation. The discussion covers Samsung's redesigned hinges, lighter builds, brighter displays, improved batteries, and Flex Titanium technology. Cajee also demonstrates how One UI 9 and agentic AI can simplify everyday tasks, including checking calendars, responding to messages, editing photos, and working across multiple apps. He explains how Samsung Knox protects personal information, how users can control which data AI features access, and why foldable smartphones are moving into the mainstream. The episode concludes with guidance on choosing the right foldable, alongside South African pricing, pre-orders, trade-ins, Samsung Care+, and launch offers. 0:00 Intro 1:04 Why foldable smartphones matter 2:40 Fold 8, Fold 8 Ultra, and Flip 8 8:02 Thinner designs and display improvements 14:25 One UI 9 and AI features 20:40 Samsung Knox and data privacy 25:59 Choosing the right foldable Follow MyBroadband: X - https://twitter.com/mybroadband Facebook - https://www.facebook.com/mybroadband Instagram - https://www.instagram.com/mybroadband/ Website - https://mybroadband.co.za/news/ #GalaxyZFold8 #SamsungGalaxy #FoldablePhones

AI governance is becoming essential as businesses automate more decisions and connect artificial intelligence to sensitive corporate data. Nicky Downing, Founder and Chief Executive Officer at Guideline BizTech, explains why organisations must build trust, ethics, and accountability into AI systems from the beginning. She introduces RUBIQ Hub, an AI-first digital trust platform designed to help enterprises adopt AI responsibly, securely, and at scale. The discussion examines why many AI projects fail when they begin as isolated technology initiatives without sufficient business context. Downing explains the importance of governance, risk management, compliance, clear objectives, and ethical frameworks before automation is introduced. She also argues that people must remain accountable for AI-supported decisions. The human-in-the-loop model can allow businesses to automate repetitive work while reskilling employees for oversight, communication, and higher-value roles. For South African companies, the episode offers practical guidance on protecting confidential information, avoiding uncontrolled public AI tools, and ensuring that AI agents operate within defined responsibilities. 0:00 Intro 1:02 Nicky Downing's governance journey 4:19 Building trustworthy enterprise AI 11:49 Why trust matters in AI 17:33 The biggest AI adoption risks 25:21 Keeping humans in the loop 28:32 How the Ethos governance layer works Follow MyBroadband: X - https://twitter.com/mybroadband Facebook - https://www.facebook.com/mybroadband Instagram - https://www.instagram.com/mybroadband/ Website - https://mybroadband.co.za/news/ #AIGovernance #ResponsibleAI #ArtificialIntelligence

Enterprise data protection is becoming critical as South African organisations adopt AI, expand storage, and defend against ransomware. Mirian Lin, Account Manager at Synology, explains how the company is growing beyond its traditional NAS and SMB base to serve enterprise customers in South Africa. She discusses rising demand across mining, government, manufacturing, media, and education, where secure storage, backup, and data protection are central to digital transformation. The conversation examines data sovereignty, the balance between on-premises infrastructure and cloud services, and Synology's goal of helping organisations maintain control over their information. Lin also outlines how secure, accessible, and well-managed data provides the foundation businesses need to adopt AI confidently. She highlights common backup mistakes and failing to test recovery plans. The discussion also covers immutable backups, ransomware resilience, enterprise storage, and Synology's partner expansion across Johannesburg, Cape Town, Durban, and other South African markets. 0:00 Intro 0:24 Synology's growth in South Africa 2:41 Moving from SMB to enterprise 3:27 Expanding the local partner channel 6:12 Data sovereignty and on-premises storage 8:48 Building AI-ready data infrastructure 10:45 Backup mistakes and strategies 13:33 Enterprise storage and cyber resilience Follow MyBroadband: X - https://twitter.com/mybroadband Facebook - https://www.facebook.com/mybroadband Instagram - https://www.instagram.com/mybroadband/ Website - https://mybroadband.co.za/news/ #DataProtection #CyberSecurity #Synology

South Africa's two-pot retirement system is transforming how employees engage with retirement savings, digital tools, and financial education. Michelle Acton, Chief Customer Officer at Old Mutual Corporate, explains how the two-pot system has driven a major increase in direct member engagement across South Africa. She discusses how retirement fund members are using digital channels to check balances, update personal details, submit claims, and better understand their long-term savings. The conversation explores Old Mutual Corporate's use of WhatsApp as an accessible financial services channel, with member engagement rising significantly as customers gain faster access to information. Acton also explains the technology, fraud prevention, verification, and customer experience changes required to serve hundreds of thousands of retirement fund members digitally. She highlights how improved financial literacy, easier access to advice, and reduced friction can encourage South Africans to preserve more of their retirement savings, contribute more consistently, and make better-informed financial decisions. 0:00 Intro 0:31 Two-pot system and digital engagement 2:51 Making retirement savings more personal 4:38 Direct member engagement 6:14 WhatsApp and accessible financial services 9:23 Modernising Old Mutual's systems 12:18 Financial education and better retirement outcomes Follow MyBroadband: X - https://twitter.com/mybroadband Facebook - https://www.facebook.com/mybroadband Instagram - https://www.instagram.com/mybroadband/ Website - https://mybroadband.co.za/news/ #TwoPotSystem #RetirementSavings #FinancialServices

AI-powered financial inclusion is helping millions of underserved consumers access credit through alternative data and advanced risk modelling. Salvador Anglada, Chief Executive Officer at Optasia, explains how the company uses artificial intelligence to provide small, unsecured loans at scale across 38 countries. He discusses how alternative data can create credit profiles for people excluded from traditional banking systems, supporting more than 32 million credit decisions each day. The conversation covers Optasia's Johannesburg Stock Exchange listing, why South Africa is central to its African strategy, and the role of major partners including mobile networks and banks. Anglada also explains how technology, distribution partnerships, and local regulatory expertise have supported the company's rapid growth. He discusses Optasia's acquisition of a prepaid electricity credit business, the potential to expand electricity financing across emerging markets, and why AI should be viewed as an opportunity to improve productivity. He also shares leadership lessons on building strong teams, lifelong learning, taking bold opportunities, and remaining patient throughout a career. 0:00 Intro 1:41 How Optasia supports financial inclusion 4:40 Leading a purpose-driven business 6:15 Leadership and building strong teams 8:10 Optasia's JSE listing 10:40 Partnerships across South Africa and Africa 13:26 Technology, growth, and future opportunities Follow MyBroadband: X - https://twitter.com/mybroadband Facebook - https://www.facebook.com/mybroadband Instagram - https://www.instagram.com/mybroadband/ Website - https://mybroadband.co.za/news/ #FinancialInclusion #ArtificialIntelligence #Fintech

AI and the future of work are transforming every business—but people remain the biggest competitive advantage. Deloitte explains why organisations that combine human expertise with AI will lead the next wave of innovation. Andre Vermeulen, Partner | Human Capital Leader Consulting Services at Deloitte Africa, joins What's Next powered by Deloitte to unpack the key findings from Deloitte's latest Global Human Capital Trends report. He explains why organisations must rethink traditional ways of working, embrace continuous adaptation, and build cultures that allow people and AI to work together effectively rather than compete against one another. The discussion explores the concept of "Human x Machine", why only a small percentage of organisations are successfully embedding AI into everyday work, and how leaders can balance automation with human judgement. Andre also examines the risks of over-relying on AI, including declining critical thinking, data quality concerns and trust, while highlighting practical examples of AI-assisted decision-making from Deloitte's work in Formula 1. The conversation concludes with insights into organisational agility, adaptive learning, and why human capability—not technology alone—will determine which businesses succeed in the AI era. For South African business and technology leaders, this episode offers practical guidance on preparing organisations for rapid technological change while ensuring people remain at the centre of innovation. 0:00 Intro 1:25 Deloitte's Global Human Capital Trends report explained 3:31 Why organisations must become faster and more adaptable 5:05 Human × Machine: the future of AI at work 10:03 The risks of over-relying on AI 15:04 Formula 1, AI and human decision-making 20:07 Why human advantage is the real competitive advantage Follow MyBroadband: X - https://twitter.com/mybroadband Facebook - https://www.facebook.com/mybroadband Instagram - https://www.instagram.com/mybroadband/ Website - https://mybroadband.co.za/news/ Sponsor: Deloitte - https://www.deloitte.com/za/en/Industries/technology/research/tech-trends-2026.html #ArtificialIntelligence #FutureOfWork #DigitalTransformation

AI is transforming insurance faster than ever. Soul Abraham explains how Old Mutual Insure is using artificial intelligence to improve customer experience, reduce costs and make insurance more accessible for South Africans. Soul Abraham, CEO of Old Mutual Insure, joins What's Next to discuss how one of South Africa's oldest insurers is preparing for an AI-powered future. Drawing on nearly two centuries of insurance expertise, he explains why building a modern data platform was the foundation for adopting AI, and how the company is using artificial intelligence to empower employees, strengthen underwriting, and deliver faster, more personalised customer service. The conversation explores the three pillars of Old Mutual Insure's AI strategy, the role of cloud infrastructure and data in enabling innovation, and how AI could help improve insurance affordability and penetration across South Africa. Soul also shares his vision for AI-assisted brokers, personalised insurance products, faster claims processing, and why upskilling employees will be critical to ensuring AI enhances—not replaces—the workforce. Looking ahead, he outlines how Old Mutual Insure aims to redefine customer expectations while making insurance simpler, more responsive and better suited to individual needs. For South African business and technology leaders, this episode offers valuable insight into how AI is reshaping financial services and what the future of insurance could look like over the next five years. 0:00 Intro 2:15 Soul Abraham's journey to CEO of Old Mutual Insure 7:58 How Old Mutual Insure is adopting AI 11:06 The company's three-pillar AI strategy 17:14 Improving customer experience with AI 29:15 Upskilling employees for an AI-powered future 32:11 The future of insurance in South Africa Follow MyBroadband: X - https://twitter.com/mybroadband Facebook - https://www.facebook.com/mybroadband Instagram - https://www.instagram.com/mybroadband/ Website - https://mybroadband.co.za/news/ #ArtificialIntelligence #Insurance #SouthAfrica

AI and legacy systems don't have to be at odds. Graham Parker explains how businesses can modernise existing technology, unlock value from their data and adopt AI without expensive rip-and-replace projects. Graham Parker, Executive Chairman at Britehouse, joins What's Next to discuss how organisations can cut through the AI hype and focus on practical business outcomes. Drawing on decades of experience building and scaling enterprise software businesses, he explains why successful AI adoption starts with understanding business problems, making better use of existing systems, and creating measurable value rather than chasing the latest technology trends. The discussion explores how AI is transforming enterprise software, why legacy systems often remain valuable foundations for innovation, and the importance of data governance when deploying AI solutions. Graham also shares how Britehouse helps organisations modernise critical business applications through incremental improvements instead of disruptive replacements, while highlighting real-world AI projects spanning industrial operations, enterprise software engineering and even professional cycling through its work with Pinarello Q36.5. For South African organisations navigating digital transformation, the conversation offers practical guidance on implementing AI responsibly while keeping people firmly at the centre of technology. 0:00 Intro 2:16 Cutting through the AI hype 3:23 What Britehouse does 6:01 Two practical ways businesses can use AI 9:39 Modernising legacy systems with AI 19:54 AI in professional cycling and Team Q36.5 23:29 The future of enterprise software and AI Follow MyBroadband: X - https://twitter.com/mybroadband Facebook - https://www.facebook.com/mybroadband Instagram - https://www.instagram.com/mybroadband/ Website - https://mybroadband.co.za/news/ #ArtificialIntelligence #DigitalTransformation #EnterpriseSoftware

In this episode of What's Next, Aki Anastasiou speaks to Jan Hendrik van der Westhuizen – Lexus Brand Ambassador about craftsmanship, humility and the discipline behind excellence. From growing up on a farm to earning global culinary recognition, he reflects on how consistency, patience and refinement shaped his journey long before the accolades followed. The conversation explores his philosophy of modern luxury as emotional connection rather than status. He shares why simplicity, authenticity and meaningful human experiences define true success, and how building something lasting matters more than noise or fleeting recognition.

Fibre expansion in South Africa's secondary towns is transforming communities. Van Zyl Botha, co-founder and CEO of the Herotel Group, joins Aki Anastasiou to discuss bridging the digital divide outside major metros. Botha details how the network operator evolved from consolidating local wireless ISPs into an infrastructure powerhouse deploying high-speed fibre across 180 municipalities. The conversation covers Herotel's vertically integrated model, explaining how handling infrastructure construction, installations, and ISP operations internally removes the middleman to lower costs and boost uptime. Botha highlights localized innovations like their flexible 7-day voucher payment systems tailored to the township economy, alongside their redundant "Super Core" data centers that dramatically lower latency for regional users. Finally, he unpacks the business impact of their landmark acquisition by Maziv-aligning them with Vumatel and DFA-and how this partnership scales up operations to bring uncapped broadband to seven million unconnected homes. 0:00 Intro 1:30 Solving the digital divide outside SA metros 5:30 Evolving from local WISPs to national fibre infrastructure 17:40 Why vertical integration beats the traditional ISP model 21:30 Innovations for the township economy: vouchers and aerial fibre 28:00 The Maziv acquisition and scaling to a million homes 36:50 Unpacking the network's redundant "Super Core" secret sauce Follow MyBroadband: X - https://twitter.com/mybroadband Facebook - https://www.facebook.com/mybroadband Instagram - https://www.instagram.com/mybroadband/ Website - https://mybroadband.co.za/news/ #FibreInternet #BroadbandSA #WhatsNext

In this episode of What's Next, host Aki Anastasiou speaks with Riaan Esterhuysen, Senior Manager of PR and Corporate Communications at Lexus South Africa, about the brand's long-standing electrification journey and the future of luxury EVs in South Africa. Riaan reflects on his career with Toyota and explains how Lexus has evolved from pioneering hybrid SUVs with the RX in 2006 to launching fully electric battery-electric vehicles like the Lexus RZ. The discussion explores Lexus's “multi-pathway” strategy, which combines internal combustion, hybrid, plug-in hybrid, battery-electric, and even hydrogen technologies to suit different markets and customer needs. The conversation also dives into the design philosophy and customer-centric approach that define the Lexus experience. Riaan explains how Japanese craftsmanship, driver-focused interiors, and refined electric performance shape vehicles like the RZ, which aims to deliver luxury, serenity, and usability rather than just headline speed figures. The episode highlights how Lexus is adapting EV technology for South African realities, including charging infrastructure and driving distances, while positioning electrification as a core part of the brand's future in the country.

Youth unemployment in South Africa remains one of the country's biggest challenges, but AI, digital platforms, and new growth sectors could help change the trajectory. Kuben Nair, Chief Technology Officer at Harambee Youth Employment Accelerator, joins What's Next to discuss practical solutions for connecting young South Africans with work opportunities. Nair explains how SA Youth – the country's largest online youth recruitment platform, managed and operated by Harambee, helps work seekers and self-employed youth overcome barriers such as data costs, transport expenses, and limited access to employers. He also shares insights from Harambee's AI research, including how artificial intelligence is reshaping industries like business process outsourcing, customer service, and tourism. The discussion explores the role of public-private partnerships in addressing the country's youth unemployment crisis, the importance of recognising informal skills and entrepreneurial experience, the role of self-employment in economic growth, and Harambee's role in advancing the national strategy of reduce youth unemployment by 20% by 2030. 0:00 Intro 0:58 What Harambee does and why it matters 4:19 The causes of South Africa's youth unemployment crisis 11:21 How the SA Youth platform works 15:21 AI's impact on jobs and skills development 20:15 National strategy to reduce youth unemployment by 20% 24:14 Advice for employers and job seekers Follow Harambee Youth Employment Accelerator Website: https://www.harambee.co.za/ LinkedIn: https://www.linkedin.com/company/harambee-youth-employment-accelerator/posts/?feedView=all Facebook: https://www.facebook.com/harambee.youthemployment Instagram: https://www.instagram.com/harambeeyouthemployment/ Follow SA Youth For Employers: https://sayouth.co.za/ For work-seekers: https://sayouth.mobi/

Artificial intelligence is reshaping business strategy, but why are so few AI projects delivering measurable ROI? Omeshnee Naidoo, CIO Programme Leader for Africa at Deloitte, joins What's Next powered by Deloitte to unpack the findings from Deloitte's Tech Trends 2026 report and what they mean for African technology leaders. Naidoo explains how African CIOs can use AI, cloud computing, and improved connectivity to leapfrog traditional infrastructure challenges and accelerate digital transformation. She also discusses why many AI initiatives fail, the critical role of data quality, and how organisations can move beyond experimentation to deliver real business value. The conversation explores the emergence of a new generation of CIOs, the balance between innovation and operational excellence, cybersecurity in an AI-driven world, and why African organisations are uniquely positioned to compete globally despite resource constraints. Follow MyBroadband: X - https://twitter.com/mybroadband Facebook - https://www.facebook.com/mybroadband Instagram - https://www.instagram.com/mybroadband/ Website - https://mybroadband.co.za/news/ Sponsor: Deloitte - https://www.deloitte.com/za/en/Industries/technology/research/tech-trends-2026.html

What if IoT connectivity didn't require expensive long-term contracts or constant monitoring? In this episode, Sigfox South Africa CEO Gregory Rood explains how a new “single-use communication” model is transforming the way businesses think about connected devices. The discussion explores how ultra-low-cost IoT tags can send alerts only when critical events happen — such as a package being opened, medicine going out of temperature range, or a shipment being tampered with. Instead of continuous tracking and monthly subscriptions, businesses can deploy short-term, prepaid connectivity built around real-world operational needs. From healthcare and cold-chain logistics to freight monitoring, panic buttons, and asset protection, the episode highlights how Sigfox's AI-enhanced network and South African-built innovation are lowering the barrier to IoT adoption and enabling smarter, more affordable connected solutions.

In this episode of What's Next, Aki Anastasiou speaks to Robert Gwerengwe – CEO of WesBank about the forces reshaping South Africa's vehicle finance and mobility landscape. Gwerengwe reflects on the leadership experiences that shaped him, from building new operations abroad to gaining broad banking exposure, and outlines his vision for a more inclusive, future-focused WesBank. The conversation explores electrification, the rise of Chinese vehicle brands, flexible mobility models and the growing role of data in structuring smarter finance solutions. Gwerengwe also shares how shifting consumer behavior, rising fuel costs and changing ownership preferences are redefining what mobility looks like in South Africa — and how financial institutions must evolve alongside it.

In this episode of What's Next, Aki Anastasiou speaks to Leon Theron – Senior Vice President, Sales and Marketing at Lexus South Africa about how the brand balances luxury, performance and long-term strategic focus in a highly competitive premium market. Leon unpacks Lexus's pursuit of perfection, the craftsmanship that defines the brand, and why customer experience sits at the heart of its commercial success. The conversation explores Lexus's multi-path approach to electrification, its selective dealership strategy built around guest experience, and how disciplined brand alignment from Japan to South Africa protects its premium positioning. From hybrid leadership to bespoke showroom environments, Leon shares how Lexus continues to evolve while staying true to what makes it distinct in the luxury automotive space.

In this episode of What's Next, Aki Anastasiou speaks to Siliziwe Mafika – Director of Finance & Performance Leader at Deloitte Consulting about the realities facing African CFOs in one of the world's most complex operating environments. From currency volatility and regulatory shifts to supply chain pressure and fragmented markets, Mafika explains why resilience, rapid scenario planning and decision velocity have become essential capabilities for modern finance leaders. The conversation explores how finance functions must move beyond traditional monthly reporting cycles toward real-time insight, connected data infrastructure and AI-enabled decision-making. Mafika also unpacks the shift in talent required for the future — where finance, data science and engineering converge — and why the next generation of CFOs must translate technology into tangible business action to stay competitive.

In this episode of What's Next, Aki Anastasiou speaks to Jacques Liebenberg – Brand Executive of Security, Surveillance & Infrastructure at Pinnacle about how AI is transforming the security landscape in South Africa. From advanced facial and license plate recognition to intelligent analytics that distinguish between real threats and false alarms, Liebenberg explains how modern surveillance has evolved from reactive monitoring to proactive, automated protection. The discussion also explores how these technologies are reshaping business operations beyond traditional security — enabling heat mapping in retail, queue management, gun detection, thermal monitoring in mining, and smarter access control. As AI, cloud connectivity and automation continue to advance, Liebenberg outlines a future where surveillance systems are more accurate, more integrated and increasingly central to both safety and operational efficiency.

In this episode of What's Next, Aki Anastasiou speaks to Celiwe Ross – Group Chief Human Capital and Corporate Affairs Officer at Old Mutual about the upcoming Singularity South Africa Summit and why exponential technologies demand a new kind of leadership. Ross unpacks how the summit brings together global futurists, technologists and local business leaders to explore AI, biotechnology and human potential — not as abstract concepts, but as practical tools for transformation. The conversation also explores how Old Mutual is embedding AI across customer journeys, underwriting and internal operations, while preparing its workforce for a radically different future of work. Ross shares her perspective on leadership in volatile times, the reshaping of organisational structures, and why curiosity, experimentation and democratized access to technology are essential if South Africa is to leapfrog into a more inclusive digital economy.

In this episode of What's Next, Aki Anastasiou speaks to Dietlof Maré – CEO of Maziv about his entrepreneurial roots, leadership journey and the bold expansion shaping South Africa's fibre future. From early days selling at flea markets to leading major telecom operations across Africa, Maré reflects on the importance of passion, sincerity and decisive leadership in building high-performing teams and scaling complex businesses. The conversation unpacks Maziv's recent milestones, including the integration of Vodacom's fibre assets, the acquisition of Herotel, and the acceleration of fibre rollout into secondary towns and underserved communities. Maré also shares his perspective on AI, the critical role of quality connectivity, and why sustainable, high-performance networks are essential to unlocking economic opportunity across South Africa.

In this episode of What's Next, Aki sits down with Morné, Chief Technology Officer at Logicalis, to unpack how artificial intelligence is rapidly reshaping modern business. The discussion explores why many organizations are struggling to keep pace with AI adoption, despite the enormous pressure to innovate and remain competitive. Drawing from recent CIO research, Morné explains that while businesses are eager to embrace AI, many are failing to implement it strategically, leading to stalled pilot projects, wasted investment, and a lack of measurable business value. The conversation also dives into the growing risks and leadership challenges tied to AI transformation, including cybersecurity threats, governance, data management, and the ongoing shortage of digital skills. Morné emphasizes that AI success is no longer just a technology issue — it is a leadership responsibility that requires collaboration, clear governance, responsible scaling, and continuous learning. The episode concludes with practical advice for CIOs and executives on how to embed AI securely and effectively into everyday business operations while preparing organizations for the rapidly evolving digital future. Logicalis CIO Report - https://www.za.logicalis.com/cio-report-za

In this episode of What's Next with Aki Anastasiou, Aki sits down with Blu Label Unlimited co-founders and joint CEOs Brett and Mark Levy for an in-depth conversation about entrepreneurship, resilience, innovation, and one of South Africa's most remarkable corporate turnaround stories. The Levy brothers reflect on their journey from selling car stereos while still in school to building Blu Label into a multi-billion-rand fintech and technology powerhouse. They unpack the difficult seven-year journey of rescuing Cell C from collapse, explain Blu Label's evolution beyond telecoms into fintech and energy, and reveal exciting new innovations including their upcoming integrated voucher platform and Blu Energy strategy. It's a candid and inspiring discussion about leadership, culture, risk-taking, and building businesses that solve real-world problems.

In this episode of What's Next, Aki Anastasiou is joined by Prof. Sabelile Tenza of North-West University and Dr. Richard Greenhill, Founder of SmartSigma AI, for a powerful discussion on how artificial intelligence is reshaping global healthcare systems. From overwhelmed hospitals and clinician burnout to diagnostic delays and fragmented care, the conversation highlights the immense pressures facing healthcare worldwide — and how AI is emerging as a critical tool to support, not replace, medical professionals. The guests unpack how AI can improve early diagnosis, reduce administrative burdens, and act as a “second set of eyes” for clinicians, ultimately enabling better patient outcomes. The discussion also explores the unique challenges and opportunities within South Africa and the broader African context, where resource constraints are driving innovative, mobile-first solutions. Prof. Tenza emphasizes the importance of ethical considerations, patient trust, and local data relevance, while Dr. Greenhill highlights the need for adaptable skills, informed skepticism, and equitable AI deployment. Together, they paint a compelling picture of a future where technology and human expertise work hand-in-hand — ensuring healthcare systems are not only more efficient, but also more inclusive, ethical, and responsive to real-world needs.

In this episode of What's Next, Aki Anastasiou speaks to Professor Nico van der Merwe – Deputy Director in the School of Accounting Sciences at North-West University – about the role of ethical, future-ready accountants in strengthening South Africa's financial systems. Nico reflects on his academic journey and the university's success in producing top-performing graduates, while highlighting how a lack of ethical financial oversight can lead to corporate failures, weakened public trust, and broader economic consequences. He emphasizes that accounting is not just technical, but deeply tied to responsibility, transparency, and accountability across both the private and public sectors. He also shares insights on how the profession is evolving in the age of AI, where automation is reshaping traditional roles and placing greater importance on critical thinking, emotional intelligence, and ethical leadership. Nico explains how NWU prepares students through challenging, real-world learning experiences that build resilience and integrated thinking. From developing corporate citizens to encouraging continuous professional development, he outlines how collaboration between education, industry, and government is essential to cultivating accountants who can drive sustainable growth and improve governance in South Africa.

In this episode of What's Next, Dell Technologies South Africa Vice President and Managing Director Habib Mahakian reflects on his 25-year journey in the technology industry, from studying computer engineering in Jordan to leading businesses across the Middle East and Africa. He shares how curiosity, problem-solving, and a passion for leadership shaped his career, while also discussing the early days of personal computing and the rapid evolution of technology over the past two decades. The conversation also explores leadership, artificial intelligence, and South Africa's growing importance in the global tech landscape. Habib highlights the country's strong infrastructure, talent, and innovation potential, while emphasizing the importance of teamwork, adaptability, and continuous learning. Beyond business, he offers personal insights into balancing a demanding global career with family life.

In this episode of What's Next, Aki Anastasiou speaks to Dillan Fernando – Chief Executive Officer at Tracker about how the company is redefining itself as a technology business built around customer care. Dillan explains why being in front of customers, understanding their real challenges, and delivering tailored data-driven solutions sits at the heart of Tracker's strategy. From B2C vehicle tracking to complex B2B fleet solutions, he shares how the company's expanded product portfolio is shaped directly by customer needs. The conversation explores innovations such as AI-powered analytics, advanced camera systems, in-cab alcohol detection, engine and fuel monitoring, and fully integrated end-to-end solutions. Dillan outlines his vision for Tracker as a technology-led organization that combines predictive intelligence, IoT capabilities, and meaningful data insights — while staying firmly committed to face-to-face engagement and a customer-first culture.

What does it take to lead a global technology business across Africa, the Middle East, and Asia—while navigating constant geopolitical shifts and fierce competition? In this episode, Neil Colquhoun, President of Epson META-CWA, shares a rare, inside look at scaling operations across 80+ countries. This conversation is for business leaders, entrepreneurs, and decision-makers who want real insight into expansion strategy, regional prioritisation, and building relevance in emerging markets—especially across Africa. From investing in local talent and innovation hubs in Johannesburg to feeding customer insight directly into global R&D, you'll hear how technology, sustainability, and leadership intersect in practice. Colquhoun also breaks down how Epson is rethinking customer relationships, competing beyond price, and embedding a startup mindset inside a legacy global business. If you want a clearer view of how serious companies approach growth, innovation, and long-term value in complex markets, this is a conversation worth your time. Follow the show to stay ahead.

In this episode of What's Next, Aki Anastasiou sits down with Bradley Sacks, CEO of Araxi, to unpack his remarkable journey from South Africa to the global financial stage. With decades of experience spanning law, investment banking, and technology, Sacks shares the formative lessons that shaped his career, the value of hard work and mentorship, and how his early exposure to business influenced his path. He also reflects on the creation of Capital Appreciation — South Africa's first SPAC — and its evolution into Araxi, a technology-driven business focused on enabling financial services at scale. The conversation dives into Araxi's strategy of building a resilient, enterprise-focused fintech ecosystem, including major acquisitions like African Resonance, Synthesis, and Pay@. Sacks explains how Araxi operates behind the scenes to power everyday transactions, from retail payments to banking apps, and highlights exciting innovations like tap-to-pay solutions for small businesses. He also shares insights on global expansion, the impact of rapid technological change, and why adaptability is key in today's uncertain world. This is a compelling look at how infrastructure, not just apps, is shaping the future of financial services.

In this episode of What's Next, Aki Anastasiou speaks to Nazia Pillay – Managing Director for SAP Southern Africa about her journey within SAP and her leadership during a pivotal era of cloud, AI and digital transformation. From starting as a graduate consultant during a major platform transition to now steering SAP's regional strategy, Nazia reflects on how hands-on customer experience shaped her business mindset and why service-driven leadership remains central to her approach. The conversation explores SAP's evolution into Business AI, the power of enterprise data, and how long-standing customer partnerships position the company at the forefront of innovation. Nazia also shares candid insights on resilience, embracing failure, leading through change, and the importance of staying grounded — both in business and in life.

In this episode of What's Next, Aki Anastasiou speaks to Alan Turnley-Jones – CEO at NTT DATA MEA about his 25-year journey from early IT enthusiast to leading one of the region's most influential technology businesses. Alan reflects on the evolution from Dimension Data to NTT DATA, how the organization has broadened its capabilities across cloud, consulting, applications, and AI, and why continuous reinvention is essential in a fast-changing industry. He also shares his vision for growth across the Middle East and Africa, emphasizing innovation, skills development, and long-term investment in emerging markets. From harmonizing global operations to disconnecting completely on a trek to Everest Base Camp, Alan offers thoughtful insights on leadership, curiosity, and the importance of stepping outside your comfort zone to grow.

In this inspiring episode of What's Next, Aki Anastasiou sits down with Smangele Nkosi, General Manager and Country Leader for South Africa at Cisco, to explore her remarkable journey through the ICT industry and the leadership lessons that shaped her career. From her early ambitions in healthcare to becoming a key figure in digital transformation, Nkosi shares how purpose, people, and trust have guided her path—and how technology continues to “heal” societies by creating access, opportunity, and connection. The conversation also dives into the transformative power of AI in South Africa and across the continent. Nkosi highlights how emerging technologies can help Africa leapfrog traditional development barriers, unlock economic growth, and expand access to education, healthcare, and markets. She outlines Cisco's vision for the future—spanning AI infrastructure, cybersecurity, and inclusive connectivity—while offering practical advice to young professionals on growth, resilience, and staying grounded in a fast-moving digital world.

In this episode of What's Next, Aki Anastasiou sits down with Jorge Mendes – Chief Executive Officer at Cell C to discuss his journey from call centre agent in 1994 to leading one of South Africa's major telecommunications operators. Jorge shares how his early customer-facing experience shaped his leadership philosophy, his passion for rebuilding businesses, and why he believes in being an ally to customers rather than simply selling connectivity. He also opens up about the significant financial and operational challenges he inherited in 2023, and how Cell C has worked to restructure debt, strengthen network partnerships, rebuild trust, and reposition the brand for growth. It's a candid conversation about resilience, accountability, and the ambition to turn a once-struggling operator into a competitive and proudly customer-centric telecoms player.

AI-powered tracking without GPS sounds impossible—until you see how it's already transforming real-world operations. In this episode, Sigfox South Africa CEO Gregory Rood explains how next-generation IoT networks are redefining asset tracking in environments where traditional systems fail. From vehicle recovery in high-risk areas to monitoring critical infrastructure and logistics, the conversation unpacks how low-power, wide-area networks combined with AI and machine learning can locate assets even when GPS and GSM signals are jammed. You'll get a clear look at the technology behind Sigfox's “Bloodhound” system, how it uses signal triangulation and data analytics, and why this matters for businesses operating in complex, high-risk environments like South Africa. If you're interested in innovation, security, logistics, or the future of connected systems, this episode offers practical insight into how businesses can track smarter, reduce risk, and operate more efficiently.

In this episode of What's Next, Aki Anastasiou speaks to Robert Koen, Managing Director of Amazon Sub-Saharan Africa, about building Amazon's online store in South Africa and the vision behind becoming the country's most loved retailer. Robert shares insights into Amazon's rapid growth, its focus on delivery precision, expanding product selection, and the importance of trust in winning over South African shoppers. He also highlights how partnerships and local innovation have helped the company reach customers across urban and rural areas alike. Beyond the business, Robert reflects on his journey from delivering newspapers as a child to leading one of the world's largest e-commerce brands in the region. He unpacks lessons from working abroad, the value of a learning mindset, and his passion for empowering South African entrepreneurs through platforms like Shop Mzansi. It's a conversation about resilience, leadership, and unlocking opportunity at scale.

In this episode of What's Next, host Aki Anastasiou speaks to Mmathebe Zvobwo, Director of Market Development for South Africa at Truecaller, about the alarming rise in spam and scam calls—and how technology is being used to fight back. With South Africans receiving billions of spam calls annually and losing over R40 billion to scams, Zvobwo explains how fraud has become an industrialised global problem driven by automation, VoIP, and AI. The discussion explores how Truecaller uses AI and its global community of over 500 million users to detect threats in real time, restore trust in communication, and protect users from increasingly sophisticated scams.

In this episode of What's Next, Aki Anastasiou sits down with Yugen Naidoo, General Manager at Lenovo South Africa, for an inspiring conversation about leadership, resilience, and purpose. From humble beginnings in a small town on the KwaZulu-Natal north coast to leading Lenovo's operations across Southern Africa, Yugen reflects on the formative moments that shaped his journey — including early activism, a passion for sport, financial setbacks, and the discipline that helped him rise through the ranks. He shares candid insights into evolving from a transactional to a transformational leader, navigating the uncertainty of COVID-19, and building a high-performance, people-first culture. Yugen also unpacks Lenovo's vision of democratizing technology through its pocket-to-cloud strategy. It's a powerful reminder that success is built on small wins, resilience, continuous learning, and leading with integrity.

In this episode of What's Next, Aki Anastasiou speaks to Hector Beyers, CEO and founder of Codehesion, following the company's win at the prestigious MyBroadband Awards for Best Software Development Company. Hector shares what the recognition means for his team and unpacks the core philosophy behind Codehesion's success — combining strong technical execution with collaborative, client-focused partnerships to help South African businesses scale through high-quality, custom-built software. The conversation also explores the shifting software landscape, from subscription models versus custom ownership to the accelerating impact of AI on development speed and innovation. Hector explains why businesses spending heavily on licensing fees should reassess their strategy, how AI is unlocking faster and more powerful solutions, and why the right development partner can act as rocket fuel for growth in an increasingly competitive digital economy.