What's Next with Aki Anastasiou

In this conversation, Andrew Bourne, Regional Head for Zoho in Southern Africa, unpacks what makes Zoho unique in the global tech space. He explains how Zoho serves over 113 million users worldwide, with a strong local presence in South Africa, offering region-specific integrations and billing in rand. Andrew highlights Zoho's user-friendly, scalable environments—from no-code to pro-code—and its cost-efficient approach by owning every layer of its tech stack and building solutions entirely in-house. The discussion also dives into Zoho's long-standing use of AI, emphasizing how its advanced assistant, Zia, transforms business operations. From churn prediction and sentiment analysis to powerful analytics insights and custom AI agents, Zia empowers businesses to boost productivity and make data-driven decisions. Andrew also stresses Zoho's privacy-first approach, cost optimization, and flexibility, positioning its AI ecosystem as an enabler of innovation and growth for organizations of all sizes.

In this discussion, Deon Stroebel, Chief Innovation Officer at LSD Open, explains how the company helps organizations modernize through cloud-native solutions, Kubernetes, containers, and automation. With over 25 years of experience, LSD Open has guided leading businesses in banking, telecoms, and media through successful digital transformation journeys, ensuring modernization drives measurable ROI while avoiding common pitfalls of cloud adoption. Deon also shares insights on the importance of modernization, the human role in technology, and why businesses should embrace AI responsibly. He emphasizes how AI, automation, and cloud technologies can augment people rather than replace them, enabling greater efficiency, scalability, and innovation. By pairing human expertise with advanced tools, organizations can unlock faster growth, reduce risk, and remain competitive in an evolving digital landscape.

In this episode, Aki Anastasiou speaks with Martha Lamola, Operations Director for Vodacom Business Ventures and Partnerships, about how Vodacom is driving innovation while ensuring operational excellence across its enterprise ventures. Martha explains how Vodacom combines “basic brilliance” with forward-looking technologies to deliver trusted solutions that businesses can rely on. She highlights how trust, infrastructure, and innovation work together to build long-term partnerships with clients. The conversation explores real-world examples of Vodacom's impact, such as IoT-driven solutions in energy management and agriculture that are transforming industries in South Africa and beyond. Martha also shares insights on the future of enterprise telecommunications, including the role of cloud migration, AI, cybersecurity, and 5G in shaping growth opportunities across the continent.

In this episode of What's Next, we sit down with David Cosgrave, Country Manager for SAS South Africa, to reflect on the company's 30-year legacy in the country and its role in shaping the local technology and data landscape. David shares his journey stepping into the role, the privilege of leading during such a milestone year, and how SAS has built strong ties with South African businesses, universities, and graduates. From training more than 40,000 professionals to partnering with top institutions, SAS has become deeply embedded in the nation's business and skills ecosystem. The conversation also explores SAS's global legacy of nearly 50 years and its evolution from a statistical programming language to a global leader in analytics and AI. David discusses how the company is embracing the future with cloud technology, predictive and generative AI, and its focus on trustworthy AI for business-critical decision-making. With decades of experience in enabling organizations to unlock real value from their data, SAS continues to shape the future of analytics in South Africa and beyond.

In this episode of What's Next, we welcome Frikkie van Loggerenberg, Head of Investment Strategy and CEO of IFSA. Frikkie shares the fascinating story behind the origins of IFSA and how the company has evolved from its beginnings as an advisory business into a specialized investment management firm with a strong focus on estate planning. He explains why many individuals fall into the trap of “quick and dirty” financial planning, and highlights the importance of building a proper foundation through holistic advice, lifestyle analysis, and long-term strategies instead of simply focusing on products. The conversation dives deep into the role of estate planning as the cornerstone of financial success. Frikkie outlines common mistakes people make—such as not having a will, underestimating liquidity needs, or assuming their estate is too simple to require planning—and explains how IFSA takes a different, independent approach. With a national network of advisers and a client-first philosophy, IFSA helps individuals structure their investments, retirement planning, and estates in a way that aligns with their wishes and safeguards their legacy.

In this episode of What's Next, Aki Anastasiou sits down with Cornelia van Heerden, Executive for Customer Experience and Services at MTN South Africa, to discuss how the company is strengthening its commitment to customers. Cornelia shares insights into how MTN is listening closely to customer feedback, tackling frustrations one step at a time, and ensuring that the human element remains central even as technology and automation play a bigger role. She also highlights MTN's rollout of facial biometric solutions, a major step in fraud prevention that balances stronger security with reduced friction for customers. From AI-driven customer support to enhanced SIM swap and OTP protection, Cornelia explains how MTN is using innovation to build trust, improve service, and create a safer, more seamless experience for millions of customers every day.

In this episode, we welcome back Jonathan Hurvitz, CEO of Teljoy, to catch up on the company's remarkable journey. Jonathan reflects on his 11 years with the business, its growth, and the key factors that have helped Teljoy thrive despite economic challenges. From building a strong internal culture to leveraging 56 years of customer data, Teljoy has evolved to stay relevant while keeping its core mission intact—creating accessibility for South Africans through its rent-to-own model. We also explore how the business has adapted to changing consumer needs, embraced new technologies, and expanded its offerings beyond TVs to include everything from kitchen appliances to premium furniture. Jonathan also dives into the growing appeal of rent-to-own in today's economic climate, highlighting its flexibility, peace of mind, and cost-saving benefits compared to traditional credit. We discuss the company's expansion into baby goods, the long-term relationships built with customers, and how their referral and loyalty programs turn satisfied clients into brand ambassadors. With exciting initiatives like a competition to win a Suzuki Swift, Teljoy continues to innovate while staying true to its original values from 1969. This conversation is a fascinating look at how a heritage brand remains modern, customer-focused, and resilient in a rapidly changing world.

Marc du Plessis is the Executive Head of LookSee Platform at Standard Bank Group. Du Plessis is a business operations and revenue management veteran with over a decade of industry experience. He previously served as Spark Media CEO from 2016 until 2018 and achieved 25% annual growth for the company. This resulted in him winning the 2018 Top Media Sales Business Award. Du Plessis was then appointed Group Executive: Digital Businesses at CTP-Caxton Limited in 2019. Most recently, he joined LookSee and Standard Bank in 2021 to begin his current role. Du Plessis prides himself on being a hands-on operating executive and boasts core expertise in digital enablement and as an entrepreneurial growth enabler. In this episode of What's Next, Du Plessis discusses the main reason why South African's are investing in solar energy in 2025.

In this episode, we sit down with Nobesuthu Ndlovu, Director SME at Old Mutual, to explore the inspiration behind the SMEgo platform and how it's addressing critical gaps in South Africa's entrepreneurial ecosystem. Drawing from her own experience as an entrepreneur, Nobesuthu shares the challenges SMEs face — from accessing funding to managing time and operations — and explains how SMEgo's all-in-one digital solution is designed to help business owners thrive. We also discuss the unique features of SMEgo, including its marketplace for business-to-business trade, innovative funding options, and commitment to supporting entrepreneurs' mental wellness. Plus, Nobesuthu highlights the SMEgo Pitchathon, offering R4.2 million in prize money, and shares her empowering message for Women's Month. This is an inspiring conversation for anyone passionate about entrepreneurship and building resilient businesses in South Africa.

In this episode of What's Next, we're live from Samsung's Johannesburg HQ with Justin Hume, Vice President of Mobile Experience at Samsung South Africa. He introduces SOS Plus, a life-saving emergency service integrated into the Galaxy A Series, developed in partnership with Aura. Justin also dives into how Samsung is making premium AI features and design accessible to more South Africans. With devices like the A36, A56, and A26, the Galaxy A Series offers powerful performance, safety, and intelligence—redefining value in the smartphone space.

In this What's Next episode, Aki Anastasiou speaks with Fred Zhou, CEO of HONOR South Africa, about the brand's impressive rise—now the country's second-largest smartphone brand—and its goal to be number one by 2028. Fred highlights HONOR's winning strategy of innovation, trust-building, and expanding into new markets. He also introduces the ultra-thin Magic V5 foldable phone, launching in South Africa. With a large battery, premium AI features, and true water resistance, it's designed for both productivity and durability. Plus, Fred shares how HONOR's full ecosystem—from the X Series to wearables—is reshaping the mobile experience locally.

In this What's Next with Aki Anastasiou interview, Peter Kerr discusses how retail logistics is being changed by cloud and AI technology. Kerr is the Founder and Director of Argon Supply Chain Solutions and is a 20+ year veteran in logistics and transport planning. Before founding Argon Supply Chain Solutions, Kerr worked at many other prominent companies in South Africa. This includes working as a SAP EWM Solution Architect and Consultant for Pick n Pay, a SAP EWM Consultant for Barloworld, a Mobile Specialist for OneArch Consulting, and a SAP WM Consultant for Pioneer Foods. Kerr is an SAP Certified Associate and Application Professional specialising in SAP solutions such as EWM, TM, SRM, WM, Mobility, and ATTP. He also boasts a strong understanding of data collection technologies and supply chain solution architecture. In this What's Next interview, Kerr explains what Argon Supply Chain Solutions does and how retailers can maximise the potential of SAP S/4HANA Cloud to streamline their operations and improve efficiencies. He unpacks why having SAP Supply Chain as part of the S/4HANA Cloud implementation is essential. Kerr also discusses how SAP improves vendor compliance and creates better retail practices. He concludes the interview by sharing how he sees automation and AI features impacting supply chain solutions.

In this inspiring episode of What's Next, we speak with Claudia Swartzberg, CEO and co-founder of CambriLearn, a globally accredited online school transforming access to education. With roots in actuarial science and data innovation, Claudia shares how her personal academic journey shaped her mission to redefine learning for modern, mobile, and underserved families. From leaving a successful corporate career to building a flexible, student-centered learning platform, Claudia opens up about her belief that potential is unlocked through personalized support, not restricted by geography or rigid systems. CambriLearn has become a lifeline for students across Africa, the Middle East, and the U.S., offering flexible learning models, offline access, and real-time support that adapts to each child's needs. Claudia discusses how CambriLearn stands apart by focusing on transformation over content delivery and how the platform empowers learners to thrive at their own pace. With a growing global footprint and a vision that integrates academic, emotional, and entrepreneurial development, Claudia's work is not just changing education—it's changing lives.

In this episode, we sit down with Justin Hume, Vice President of Mobile Experience at Samsung South Africa, to explore the groundbreaking innovations behind the all-new Galaxy Z Fold 7 and Flip 7. Justin unpacks how these latest foldables mark a major leap forward—not just in sleek design, but in blending top-tier hardware with cutting-edge AI features. With ultra-thin form factors, upgraded hinges, and 200MP cameras, these devices now deliver the full power of a flagship in a foldable format. We also dive into Samsung's thoughtful approach to user feedback, which led to a lighter, more pocket-friendly design and the launch of the more accessible Flip 7 FE. Plus, Justin reveals exciting launch offers, availability dates, and shares how Samsung is fusing hardware and AI to turn smartphones into intelligent personal assistants. Stay tuned to hear more about the Galaxy Watch 8 series, now slimmer, smarter, and equipped with advanced health tracking and AI integration.

In this What's Next episode, Li Yin, CTO of Huawei Cloud Pangu Model, discusses how localised AI is accelerating South Africa's digital transformation. Li Yin highlights the practical impact of Huawei's Pangu model across industries such as construction, agriculture, and manufacturing, and explores its potential in finance, telecoms, media, and government. The conversation covers the importance of local AI infrastructure, the role of Huawei's Ascend platform in enabling data sovereignty, and the need for strong ecosystem collaboration to support AI localisation in South Africa.

In this What's Next with Aki interview, Muhammed Izhaar Ebrahim, Channel Sales Manager for TCL Electronics South Africa, discusses the new products TCL has launched in South Africa and how the brand has become a major player in the country. He explains why TCL has risen in popularity over the past few years and unpacks what sets TCL apart as an innovative brand. Ebrahim then focuses on TCL's new Mini LED TVs – explaining to viewers what makes these TVs so impressive. He also unpacks TCL's brand partnership agreements with major sports clubs like Arsenal and the Vodacom Bulls. Ebrahim concludes the discussion by TCL South Africa's plans in the local market for the months and years ahead.

In this What's Next with Aki Anastasiou interview, Clint Bryce discusses how the Achievement Awards Group is helping companies adopt rewards and loyalty programmes. Clint is the Product Director at Achievement Awards Group and a veteran of the design industry, having helped build, develop, and manage multi-disciplinary teams for many industry leaders. This has included working as the Head of Design at Luno, Head of Design at Yoco, and Chief Creative Officer at 22seven Digital. Thanks to his extensive work, he has been acknowledged with numerous different awards, including: Marketing Achievement Award (2019) — Marketing Achievement Awards Best in Show (2011) — Bookmark Awards Construction New Media Award (2007) — Construction New Media Award Grand Prix, Gold, Silver, and Bronze Awards — The Loerie Awards In addition to these awards, Clint has frequently appeared as a guest speaker at notable events, such as the DisruptHR Conference (2018), the Interactive Marketing Summit (2010), and the International Design Indaba (1999). In this What's Next interview, Clint discusses what motivated him to take on his current role and the lessons he has learned from previous roles that are helping him in this position. He then provides a basic overview of what Achievement Awards Group offers and why companies should implement these solutions. Clint also explains how he is focused on fostering a product-driven mindset at the company, and the importance of platform thinking. He concludes the interview by unpacking how Achievement Awards Group makes it easy for companies to adopt rewards and loyalty programmes and how interested parties can begin this journey.

In this episode of What's Next, Angela Wamola, Head of Africa at GSMA, joins the conversation to unpack Africa's digital transformation journey. She shares vital insights into mobile connectivity, the current state of 4G and 5G adoption across the continent, and the pressing issue of smartphone affordability. Despite growing infrastructure, many remain unconnected to mobile internet—Angela explains why bridging this gap requires coordinated efforts between governments, the private sector, and civil society. The discussion also delves into the role of artificial intelligence, the significance of local language data, and the need for AI-ready infrastructure to help Africa leapfrog into a digitally inclusive future. Angela emphasizes the importance of investment in green energy and forward-thinking policies to unlock the continent's full digital potential. This episode is essential viewing for anyone interested in Africa's tech ecosystem, digital inclusion, and sustainable innovation.

In this interview, André de Wet, co-founder and CEO of Flood Finance, explains how the platform helps offline retailers—like spaza shops and small grocers—become discoverable through apps people already use. Instead of needing their own e-commerce site, merchants can appear on a geolocation-based marketplace that drives foot traffic, enables in-store promotions, and supports digital payments and loyalty rewards. Flood Finance is designed to bring informal and legacy retailers into the digital economy without requiring delivery logistics. With successful launches in the Maldives and West Africa, and interest from Latin America to Southeast Asia, the platform offers scalable tools for onboarding, data tracking, and integration. It's a simple plug-and-play solution for partners looking to power hyperlocal commerce.

In this What's Next with Aki Anastasiou interview, Itumeleng Merafe discusses the new Investec multicurrency pockets feature on the institution's Private Bank Accounts. Merafe is the Head of Private Bank SA at Investec — a position he has held since April 2024. He has worked at Investec for over 18 years in several other impactful roles, too, including Head of Sales: Investec for Business and Head: Treasury Restructuring. Merafe is a 2017 Archbishop Tutu Fellow and holds a BCom in Economics and Investment Management. He has also completed the Finance Executive Development Programme at Cass Business School, holds an ACI dealing certificate, and a Master's Degree in the Management of Finance and Investments. In this What's Next interview, Merafe discusses the new multicurrency pockets feature available on Investec Private Bank Accounts. He explains how this feature makes it easier to manage money in different currencies, and unpacks real-world examples of who would find this offering useful. Merafe then discusses how multicurrency pockets challenge the legacy model of needing multiple banks — or third-party apps — to manage different currencies. He also delves deeper into the technologies and innovations that power multicurrency pockets, and how they make switching between currencies so quick and seamless. Merafe talks about the importance of taking banking more digital and international, and explains how multicurrency pockets fit this trend perfectly. He concludes the discussion by explaining how Investec continues to balance cutting-edge technologies with the personal service that clients still value.

In this What's Next with Aki Anastasiou interview, Aishwarya Singh discusses the value that AI brings to South African organisations. Singh is the Senior Vice President and Head of Microsoft Global Practice and Digital Collaboration Services at NTT Data. In this role, she is focused on transforming employee and client experiences through Agentic AI. She believes strongly in the role NTT Data is playing in driving powerful transformations for its clients across areas like employee engagement, client experience, operational efficiencies, and innovation. Before working at NTT Data, she was a partner at McKinsey, before joining NTT Ltd (now part of NTT DATA) as a Global SVP. She has a Bachelor's Degree in Electronics and Instrumentation from the Birla Institute of Technology and Science, and a PGPM from the Indian School of Business. In this What's Next interview, Singh discusses the power of agentic AI. She unpacks the key elements that set agentic AI apart from traditional generative AI. Singh then reveals the company's groundbreaking Smart AI Agent Ecosystem and how it is a big step forward for the entire AI sector. She explores responsible AI deployment and the practical integration steps that CIOs can take to ensure data security, negate bias, and minimise job losses. Singh also shares how NTT DATA helps enterprises use agentic AI to modernise legacy systems and improve employee and customer experiences to deliver assured outcomes — even in complex environments like South Africa's finance, healthcare, and public sectors. She provides tips on how to begin your organisation's agentic AI journey, and concludes the discussion by discussing what's on the horizon for agentic AI over the next 12–18 months.

In this What's Next with Aki Anastasiou interview, Altify Founder and CEO Sean Sanders discusses why Altify's alternative investment offerings are a game-changer for South Africans. Sanders is a serial technology entrepreneur with over 15 years of industry experience. He started as an intern at Bank of America Merrill Lynch in 2008, before completing internships at Actis and RMB Private Bank. Sanders then built up an impressive portfolio of experience, having worked as a tech analyst at Sabvest, a portfolio manager at General Pacific Management Services, a fixed-income portfolio manager for Draper Grain Investments, and an investment manager at venture capital firm Knife Capital. He also has several start-ups under his belt, including founding online university application system Application Portal; event-driven proprietary trading firm Sataya; and crypto-asset advisory firm Blocktree Capital. In this interview, Sanders unpacks the Altify platform and highlights its offerings. He explains to viewers what an alternative investment is and how it differs from traditional investment solutions. Sanders then discusses Altify's private credit investment offering. He closes the interview by discussing the minimum amount South Africans can invest with Altify.

In this What's Next with Aki Anastasiou interview, Timothy Matlala discusses how Standard Bank is working with the public sector in South Africa. Matlala is the Head of Public Sector, Business, and Commercial Banking at Standard Bank and has worked in finance for over 15 years. He entered the industry as a Business Manager at Standard Bank South Africa and then briefly worked as a Relationship Manager at Nedbank before returning to Standard Bank. Matlala has remained at Standard Bank ever since, holding notable positions like Senior Manager, Head of Province Business Banking for Limpopo, Head of Business Development for the Public Sector, and Head of Enterprise Development. His stellar performance across these roles eventually resulted in his promotion to his current position in 2021. Matlala holds an MBA from the Henley Business School and a Postgraduate Diploma in Business Management, Business Administration, and Management from MANCOSA. In this What's Next interview, Matlala outlines why banks need to reconsider how they engage with the public sector. He then explains how Standard Bank supports municipalities without overstepping the divide between the public and private sectors. Matlala then reveals how Standard Bank's public sector offerings are unique, before unpacking the scope of his department - including how lending and liquidity management fit into the business model. He concludes the interview by discussing the biggest opportunities for public-private partnerships in South Africa.

In this What's Next with Aki Anastasiou interview, Amanda Gibbs and Duke Mathebula discuss what the SAPHILA 2025 event will cover. Gibbs is the Chief Executive Officer at the African SAP User Group (AFSUG) and boasts 28 years of industry experience. In her current role, which she has held for three years, Gibbs oversees a network of SAP customers and partners and helps them realise the full benefits of their SAP Investments while shaping the future of SAP software development. Mathebula is the Chairman at AFSUG and is an industry expert with over 25 years of experience. Across this quarter century, he has held multiple key roles that have given him the knowledge and skills to execute the duties of his current position. In this What's Next interview, Mathebula explains what AFSUG is, noting its importance in the current SAP market, and Gibbs outlines the organisation's goals and vision for the future. She then unpacks the upcoming SAPHILA 2025 event, an IT conference for key decision-makers and professionals in the SAP ecosystem. Mathebula reveals which individuals outside the SAP industry should attend SAPHILA 2025, and Gibbs explains how interested parties can register for the event. They conclude the interview by sharing their message for anyone who has never attended a SAPHILA event.

In this What's Next with Aki Anastasiou interview, Ashley Smith discusses the industry success of Amoeba TSC. Smith is the Chief Operations Officer at Amoeba TSC, where he leads digital transformation initiatives across fibre networks, ISPs, and field operations. With over 30 years of experience in telecommunications and technical leadership, he focuses on driving innovation, automation, and sustainable growth using locally developed, industry-proven technologies. Before joining Amoeba TSC, Ashley served as Group CTO at EDGE Telecoms Holdings, where he launched South Africa's first disaggregated broadband solution. In this What's Next interview, Smith unpacks Amoeba TSC – including what it does and its key areas of expertise. He then unpacks the role Amoeba TSC plays in the telco industry – including the typical type of client it serves. Smith also reveals the key milestones and achievements in Amoeba TSC's journey. He concludes by discussing the Saldanha Bay Smart City project – including why it was created, and what its core objectives are.

In this What's Next with Aki Anastasiou interview, Dr Ron Whelan highlights the benefits of Discovery Health's Personal Health Pathways programme. Dr Whelan is the CEO of Discovery Health and a veteran of corporate healthcare and health systems, with almost two decades of experience across various senior executive roles. As CEO, Dr Whelan leads Discovery Health in its endeavour to help its clients become healthier while protecting and enhancing their lives. In this What's Next interview, Dr Whelan outlines Discovery Health's Personal Health Pathways. He highlights the AI technology and robust dataset that Discovery Health uses to power the service, and explains how Personal Health Pathways helps South Africans live healthier lifestyles. Dr Whelan also explains how Discovery Health provides clients with financial incentives to ensure they make the right decisions. He concludes the interview by highlighting the interest they have seen in the offering since its launch, and explains how Discovery Health members can get started on their Personal Health Pathway.

In this What's Next with Aki Anastasiou interview, North-West University (NWU) Professor Anné Verhoef discusses the NWU AI Hub, of which he is the director. The NWU AI Hub was launched at the beginning of 2025, with Verhoef at the helm, to provide groundbreaking solutions to South Africa's biggest AI problems. Verhoef is a professor in philosophy and the former director of the NWU School of Philosophy, which forms part of the university's Humanities faculty. He has a strong involvement in ethics, which has prepared him to head up the NWU AI Hub. In this interview, Verhoef begins by discussing the reason for the NWU AI Hub and its biggest successes so far. He highlights the measures NWU is taking to ensure the ethical and responsible use of AI within the university. Verhoef then explains how NWU is prioritising student development to ensure its graduates remain competitive in the workforce of the future. He concludes by sharing insights into NWU's AI literacy courses and how students have responded to these initiatives.

In this What's Next with Aki Anastasiou interview, Nomvuyiso Batyi and Naveed Kashif discuss the evolution of the telecommunications market and how AI is reshaping RAN infrastructure in South Africa. Batyi is the Chief Executive Officer of the recently established Association of Comms and Technology – a non-profit company dedicated to addressing ecosystem issues within the broader ICT sector. Before this, she worked in roles at the Department of Communications and Digital Technologies, ICASA, and Primedia Broadcasting. Kashif is the Head of Nokia's Southern African Market Unit for Mobile Networks at Nokia. He boasts an impressive 27-year track record in the telecommunications industry, having held leadership roles at companies like Nokia, Alcatel-Lucent, and IBM. He holds an MBA focused on International Management from Vlerick Leuven-Gent Management School. In this What's Next interview, Batyi explains what the Association of Comms and Technology does, and Kashif explains Nokia's role in the African telecommunication industry. Kashif then outlines how AI is changing how Radio Access Networks (RANs) operate, and Batyi unpacks the challenges in optimising RAN infrastructure in Africa. She also discusses the role of policy-making in accelerating growth and change in the South African telecommunications industry. They concluded the interview by outlining how they expect the South African telecommunications industry to evolve in the coming years.

In this What's Next with Aki Anastasiou interview, Videsha Proothveerajh discusses how Vodacom Business is leveraging new technologies to offer superior services to its customers. Proothveerajh is the Director of Vodacom Business at Vodacom South Africa and boasts over 25 years of experience in the technology and telecommunications industries. She assumed her current role at Vodacom South Africa in 2024 and leverages her extensive experience and expertise to ensure Vodacom Business sits at the top of the enterprise telecommunications industry. In this What's Next interview, Proothveerajh explains the importance of Vodacom Business being crowned South Africa's Most Trusted Enterprise Telecommunications Provider in the MyBroadband Awards. She unpacks the key areas she believes Vodacom Business stands apart in the enterprise telecommunications industry, and highlights the company's most significant achievements since she joined it. Proothveerajh also discusses how Vodacom Business is leveraging new technologies like AI and machine learning to deliver improved value to its South African clients. She concludes the interview by sharing Vodacom Business's plans for the future.

In this What's Next with Aki Anastasiou interview, Jordaan Burger discusses the modern challenges facing CFOs. Burger is the Sage Vice President of Finance for the Africa, the Middle East and Asia-Pacific region, and has worked in the finance industry for over 20 years. He joined Sage in 2019 as the Financial Director for the Africa and Middle East region, and was promoted to his current position in 2021. In this What's Next interview, Burger discusses how the CFO role is evolving in South Africa. He unpacks the new challenges and responsibilities that have emerged, and explains how these changes have led to CFOs having a greater impact on the C-Suite. Burger also outlines how CFOs can balance their organisations' current finances with the need for growth. He then notes the importance of automation for generating growth opportunities, and explains how Sage can assist with this. Burger concludes the interview by sharing his vision for the future of finance, and the role Sage will play in this.

In this What's Next with Aki Anastasiou interview, Discovery Bank CEO Hylton Kallner discusses how the digital bank improves customers' lives through enhanced banking services. Kallner has been with Discovery since 1996 and began by working on various marketing, actuarial, and strategic projects. In 2006, he was appointed as the Chief Marketing Officer for Discovery Limited and later rose to the position of Chief Executive Officer for Discovery Life in 2016. Kallner also briefly served as the CEO of Discovery SA before being appointed to his current position as Discovery Bank CEO in 2021. In this What's Next interview, Kallner explains how Discovery Bank has achieved such excellent growth and why he predicts Discovery Bank will enjoy R3 billion in generated profits by 2029. He then discusses how banking can improve people's lives, using the recently revealed Discovery AI as a key example of this. Kallner unpacks how Discovery AI will provide customers with a more personalised, seamless, and secure banking experience. He concludes the interview by sharing other additions to Discovery Bank - including the Discovery 911 service and the new additions to the Vitality Money offering.

In this What's Next with Aki Anastasiou interview, Bertus van der Vyver discusses MTN's updated brand positioning and the importance of the phrase “Today We Make Moves.” Van der Vyver is the General Manager for Residential and Postpaid at MTN South Africa. Before taking on his current role in April 2023, he held many executive roles in the South African telecommunications industry across the industry's largest players. Through this experience, Van der Vyver has developed strong commercial acumen and the ability to solve problems and make the right decisions in high-pressure situations. In this What's Next interview, van der Vyver discusses the important role MTN has played in connecting South Africans over the decades. He then unpacks MTN's updated brand positioning, which focuses on the phrase “Today We Make Moves.” Van der Vyver expands on how MTN is working to address the digital divide in South Africa through access to connectivity and technology. He then discusses the moves MTN is making to build better connectivity offerings for its South African customers. Van der Vyver concludes the interview by sharing a message with South Africans who want to take charge of their future through technology.

In this What's Next interview, Zhou unpacks the incredible growth HONOR has experienced in South Africa. He then reveals HONOR's Project Alpha Plan, which is the company's new corporate strategy that will transform HONOR from a smartphone manufacturer to a leading AI device ecosystem company. Zhou unpacks the three steps that this plan entails and discusses how they encourage collaboration between global technology giants for the good of technology users. He explains that HONOR believes we are at the intersection between the digital and the AI ages, and that this necessitates a new mindset. Zhou then talks about HONOR's new Magic7 Pro smartphone, which features a cutting-edge AI photography engine. He unpacks the HONOR Magic7 Pro's deepfake identification technology, which helps users protect themselves against malicious parties who leverage deepfake technology. Zhou concludes the interview by discussing HONOR's sponsorship of Bafana Bafana.

In this What's Next with Aki Anastasiou interview, Sannesh Beharie and Lukhanyo Zahela discusses the importance of a comprehensive cybersecurity strategy. Beharie is the Managing Executive for SME and Mobile Products at Vodacom Business. He has over 17 years of experience in fixed and mobile telecoms, having worked at South Africa's most prominent industry players and held executive roles in Sales, Business Development and Product Development. Zahela currently serves as the Acting Executive Head of Department for Security at Vodacom Business. He is an adept leader in security technology with an unwavering passion for innovation and profitable growth within the sector. In this What's Next interview, Beharie and Zahela discuss the reasons that SMEs often overlook cybersecurity. Beharie explains that many SMEs have two major misconceptions about cybersecurity — that they're too small to be targeted, and that cybersecurity is too expensive. He also unpacks the major cybersecurity threats the SMEs face in 2025 — noting that many of these are becoming more sophisticated. Zahela then discusses the benefits of investing in a comprehensive cybersecurity strategy for SMEs. He explains how Vodacom Business can help SMEs enhance their cybersecurity posture, as well as how SMEs can enjoy secure network access for hybrid working set-ups through Vodacom Business. Beharie then explains how SMEs can balance the costs of cybersecurity with the importance of it to their business. Both experts conclude the interview by providing their most impactful advice for SMEs relating to cybersecurity.

In this What's Next with Aki Anastasiou interview, Elani van der Laan discusses the emerging financial trends in the legal industry. Van der Laan is the Head of Legal and Accounting Sectors, Business and Commercial Banking at Standard Bank and boasts nearly 15 years of experience working in the legal sector. This began with her working as a Candidate Attorney, then as an Attorney, for Strydom and Bredenkamp Inc. in 2010. Following this, she worked at Leahy and van Niekerk Attorneys Inc. as an Attorney, and then became a Director at Leahy Attorneys Inc. Van der Laan took on her current position at Standard Bank Group in 2021. In this What's Next interview, van der Laan discusses how new technologies are changing the legal sector in South Africa. She expands upon the biggest challenges facing legal professionals in South Africa, and how Standard Bank is solving these challenges through unique financial solutions for its small to medium-sized law firm clients Van der Laan then unpacks Standard Bank's future plans to expand its legal financial solutions, and concludes the interview by giving advice to legal professionals on how to grow their businesses.

In this What's Next with Aki Anastasiou interview, Gerhard Hartman discusses how technological innovations like AI have the ability to transform finance departments for the better. Hartman is the Regional Vice President for Medium Business at Sage Africa and the Middle East. He has worked at Sage for nearly 20 years and has extensive experience helping SMBs achieve their full potential. In his current role, Hartman is leading Sage's strategic expansion of its accounting, human resources, and payroll businesses across Africa and the Middle East. In this What's Next interview, Hartman discusses why financial professionals should be excited about AI, rather than worried about it. He reveals where AI can offer the most value to CFOs and finance departments. Hartman then discusses the other tech skills that CFOs should prioritise to keep up with the rapid advancement of the finance function. He also shares how CFOs must break down silos to adapt to the changing business landscape, as well as how the CFO role will continue to evolve in the years ahead. Hartman concludes the discussion by explaining how CFOs can prepare themselves today for the finance department of the future — all while maintaining a healthy work-life equilibrium.

In this What's Next with Aki Anastasiou interview, John van Kan discusses the importance of incorporating new technologies into Standard Bank's healthcare banking solutions. Van Kan is the Head of Healthcare Sector, Business and Commercial Banking at Standard Bank and has worked in the banking sector since 2000. In this What's Next interview, van Kan explains how Standard Bank plays a key role in South Africa's healthcare sector. He discusses the major milestones it has achieved in the medical banking sector, and how Standard Bank is adapting to the industry's biggest challenges. Van Kan also explains how Standard Bank supports private medical practices, and reveals several initiatives the bank plans to introduce to support the South African healthcare sector further. He additionally details Standard Bank's view on the NHI, noting the positives it may offer to South Africans. Van Kan concludes the interview by sharing his advice for healthcare professionals and business owners to strengthen their financial resilience and grow in a competitive industry.

In this What's Next with Aki Anastasiou interview, Nielle Truter and Bob Aoun discuss how AI has been implemented in HP Poly devices to deliver an improved user experience. Truter is the Chief Operating Officer at Headset Solutions — a trusted distributor of HP | Poly products. In this role, he has forged long-term customer relationships and spearheaded new business development. His approach to business integrates rigorous business planning with astute analytical skills. Aoun is the Sales Director for Middle East and Africa region for HP Poly. He firmly believes that equipping employees with the right tools is critical to a business's success — including hybrid working tools that help professionals thrive. Aoun holds an MBA from the Université Panthéon Sorbonne and boasts a strong ICT skill set that ranges from operations management to pre-sales. Learn more about Headset Solutions: http://www.headsetsolutions.co.za/ In this What's Next interview, Truter and Aoun expand on the ways HP Poly has integrated AI into its products — and how this differentiates their products. Aoun unpacks the new AI-powered devices that HP Poly recently launched at ISE Barcelona, as well as several AI-focused updates to existing products. Truter elaborated on the features of HP Poly AI-powered products which most impress prospective and existing clients, and how these features benefit South African businesses. Aoun shares predictions on the workplace of the future and reveals ways in which HP Poly is designing its products to adapt to this workplace. Anyone keen to chat to Nielle and his team about the latest HP Poly products available to them, can reach out on www.headsetsolutions.co.za

In this What's Next with Aki Anastasiou interview, Elani van der Laan discusses Standard Bank's tailored solutions for accounting and professional services businesses. Van der Laan is the Head of Accounting & Legal Sectors, Business and Commercial Banking and has held the position since 2021. She boasts nearly 15 years of experience working in the legal sector and has held several notable positions at leading companies. In this What's Next interview, van der Laan shares how Standard Bank is supporting accounting businesses with financial products that meet the needs of this sector. She outlines the process that Standard Bank goes through to develop new and relevant solutions that meet the needs of small and medium-sized accounting businesses in South Africa. Van der Laan then unpacks the biggest challenges in the sector from Standard Bank's perspective and explains how ESG and sustainability goals factor into this. She concludes the interview by sharing her advice for accounting businesses that want to stay competitive and meet their goals.

In this What's Next with Aki Anastasiou interview, David Plink discusses the importance of implementing a connected HR ecosystem for your business. Plink is the CEO of the Top Employers Institute and boasts over 25 years of HR industry experience. He has honed his skills across various HR themes, including general, commercial, and change management while working for global, results-driven companies. In this What's Next interview, Plink explains how the Top Employers Institute empowers companies with daily HR insights. He discusses how the connected HR ecosystem is evolving, and the role the Top Employers Institute is playing in this process. Plink then unpacks the most significant HR trends of 2025, and how these trends are impacting the HR function. He explains what differentiates excellent HR practices from the rest, and the benefits of implementing a connected HR ecosystem. Plink concludes the interview by explaining how the Top Employers Institute can help businesses embrace a connected HR ecosystem.

In this What's Next with Aki Anastasiou interview, Prasanth Seevnarayan discusses the importance of having a high-quality mattress. Seevnarayan is the CEO and Executive Director at Lylax and Serta South Africa. He is a visionary South African entrepreneur who has founded and led many successful businesses across several industries. One of these businesses is Lylax, which is a family business that has been manufacturing premium mattresses and bases in South Africa for 40 years. In this interview, Seevnarayan unpacks the Lylax and Serta mattress brands, noting that they have been in South Africa for 40 years and 25 years respectively. He explains why it is important for South Africans to sleep on a high-quality mattress. Seevnarayan then explains how customers must approach buying the right mattress for their needs – whether this is online or in-person. He then highlights various interesting innovations that set Serta and Lylax mattresses apart from the competition in South Africa. Seevnarayan concludes the interview by revealing how MyBroadband readers can buy the latest high-tech mattresses

In this What's Next with Aki Anastasiou interview, Bonga Gumede discusses Altron Digital Business's latest report, which focuses on embracing key technology trends. Gumede is the Executive: Retail GTM at Altron Digital Business. He brings a wealth of experience to his role, where he crafts strategic growth solutions tailored to the South African retail landscape. Gumede has a track record of leveraging digital tools to enhance retail operations, customer engagement, and profitability. In this What's Next interview, Gumede discusses a new Altron Digital Business guide titled “Future-Ready Retail: Embracing Key Tech Trends.” He discusses the key findings of the report, including the fact that 73% of South African businesses see edge computing as crucial for digital transformation. Gumede then discusses the report's findings regarding how AI and machine learning are being used to optimise stock replenishment and reduce wastage, before unpacking other key findings from the guide. With these insights in mind, Gumede explains how Altron Digital Business is positioned to help South African businesses take advantage of the latest business technology trends. He also discusses which emerging technologies he thinks will play a key role for successful South African retailers in 2025, and concludes by discussing the most important thing local retailers can do to thrive in 2025 and beyond.

In this What's Next with Aki Anastasiou interview, Mohammed Mosam discusses how CFOs can leverage automation to improve their businesses. Mosam is the Regional Product Marketing Director for Sage Africa and Middle East (Sage Intacct) and boasts over 30 years of industry experience. This includes working as a Support Consultant at Pink Software, Director for Support and IT Operations at Brilliant Business System, and Divisional Director for Sage Pastel Accounting. In this interview, Mosam outlines what CFOs and finance leaders should look for in financial software without having to get rid of their existing investments. He explains what automation comprises in the financial sector, and how CFOs can use it to add more value to their businesses. Mosam then unpacks why finance departments should be excited about advances in AI and reveals where he thinks AI can offer the most value for finance functions. He also notes how the roles and responsibilities of CFOs are evolving beyond historical expectations. Mosam concludes the interview by explaining how CFOs and finance leaders can adapt to these new responsibilities.

In this What's Next with Aki Anastasiou interview, Tracker COO Duma Ngcobo discusses South African crime statistics relating to business-owned vehicles. Ngcobo is a veteran executive with over 20 years of experience in the technology and telecommunications industries. In his current role as Chief Operating Officer at Tracker, which he assumed in 2021, Ngcobo formulates and implements strategies that promote operational efficiency and customer satisfaction. This includes leading initiatives that have successfully improved customer experience, reduced costs, and enhanced the company's market standing. In this What's Next interview, Ngcobo discusses the importance of the vehicle crime statistics Tracker recently published, and explains why hijacking business vehicles is so popular with criminals. He then explains how Tracker is leveraging the power of AI to improve business vehicle safety for its clients. Ngcobo also discusses geofencing, explaining how it can be used to protect businesses against vehicle-related crimes. He highlights other emerging technologies Tracker is investigating to protect its clients from malicious parties. Ngcobo concludes the interview by discussing what he believes the government and lawmakers can do to reduce business vehicle crime in South Africa.

In this What's Next with Aki Anastasiou interview, Professor Waldo Krugell unpacks what South Africans should expect from the 2025 Budget Speech. Krugell is a Professor in Economics at the North-West University's Potchefstroom campus. He holds an MSc in Economics and completed his PhD focusing on the geographical economy of South Africa. In this What's Next interview, Krugell discusses the general economic sentiment in South Africa ahead of the 2025 Budget Speech, and unpacks what can be expected for the NHI in the budgetary allocation. He outlines his predictions for tax changes and his thoughts on how the expansion of the Basic Income Grant will be funded. Krugell then reveals his expectations for further information about the R940 billion infrastructure investment President Ramaphosa has previously spoken about. He concludes the interview by sharing how, based on his expectations, the rating agencies will react to the 2025 Budget Speech, and the relevance of recent issues between President Ramaphosa and President Trump.

In this What's Next with Aki Anastasiou interview, Macrocomm Group CEO Sivi Moodley unpacks the company's 20-year journey to becoming an industry leader. Moodley founded Macrocomm Group in 2005 and has since turned the company into a premier force in the smart solutions sector – focusing on the Internet of Things (IoT) and driving innovation across the African continent. He boasts a diverse career history, having worked in healthcare, retail, communications, marketing, advertising, and IoT. In this interview, Moodley unpacks Macrocomm Group's exciting 20-year journey in South Africa. He discusses the significant milestones the company has reached along the way, and how the company has created a holistic portfolio of services across energy management, water management, food security, safety, and health. Moodley then expands on Macrocomm Group's contributions to the smart utilities sector and its role in strengthening South Africa's energy infrastructure – including in underserved communities. He also shares his thoughts on how Macrocomm Group has helped drive advances in the South African IoT and IoE fields. Moodley then unpacks the upcoming projects he's excited about, including the company's continued international expansion. He concludes the interview by sharing his advice for South African entrepreneurs looking to achieve success.

In this What's Next with Aki Anastasiou interview, Morne Kroukamp discusses Dell's redesigned PC portfolio and its partnership with Qualcomm Technologies. Kroukamp is a Field Product Marketing Manager at Dell Technologies. He has worked at Dell Technologies for over 16 years and has accrued experience in various roles – such as internal sales, product specialist, account executive, and field product manager. In this What's Next interview, Kroukamp unpacks the new range of redesigned Dell AI PCs and how they leverage the latest silicon innovations to ensure industry-leading PC capabilities across software, manageability, security, and sustainability. He reveals the three simplified categories for the company's PCs: • Dell – for everyday users • Dell Pro – for professional users • Dell Pro Max – for maximum performance He then discusses Dell Technologies' partnership with Qualcomm and how it aligns with Dell Technologies' goal of becoming the leading PC brand in the AI revolution. Kroukamp explains that the Qualcomm Snapdragon X series processors are transforming the Dell PC landscape by integrating AI into its PCs through a dedicated neural processing unit (NPU) – enhancing performance and improving battery life. He also discusses how Dell Technologies is leading innovation in the PC monitor sector and announced several new monitors and monitor technologies at CES 2025 – including the world-first 32-inch IPS Enhanced Black Display with QD-OLED panel technology. He concludes the interview by explaining how the Dell PC ecosystem is a key priority for the company, ensuring that Dell Technologies caters to every working style and all employees.

In this What's Next with Aki Anastasiou interview, Abraham van der Merwe discusses how South Africans can save on electricity with Stage Zero. Van der Merwe is the founder and CEO of Stage Zero — a renewable energy provider that specialises in embedded generation and energy storage solutions for residential and commercial customers. He is an accomplished investor with over 20 years of experience in the embedded systems and telecommunications industries. In this What's Next interview, van der Merwe reveals what led to the creation of Stage Zero and how it differs from other South African solar providers. He explains why load-shedding ceased in 2024, how this impacted the market, and his thoughts on the future of load-shedding in South Africa. Van der Merwe then details how Stage Zero helps its clients install solar and notes the process and advantages of going off-grid. He concludes the interview by unpacking Stage Zero's plans for the future and how those interested in its offerings can get in touch.

In this What's Next with Aki Anastasiou interview, Deloitte's Mohammed Shaikh discusses the shifting media consumption landscape in Africa. Shaikh is a Partner in Assurance Services, Audit, and Assurance at Deloitte Africa. He also serves as Deloitte Africa's Media and Entertainment Sector Lead, where he helps clients navigate the evolving challenges and opportunities within the Technology, Media, and Telecommunications (TMT) industry. In this What's Next interview, Shaikh discusses the evolution of media consumption in Africa over the past ten years. He explains that both global and local streaming platforms have entered the African market, and provides insight into how media and entertainment companies can navigate this dynamic landscape. Shaikh then reveals several key trends in the African media industry, including the rise of local content, competition with social media platforms, and the power of fandoms and communities. He concludes the interview by discussing how media companies and streaming platforms can partner with telcos and banks to deliver better consumer value.

In this What's Next with Aki Anastasiou interview, Justin Hume discusses the key features of the new Samsung Galaxy S25 smartphones. Hume is the VP of Mobile Experiences at Samsung South Africa and has worked in the cellular industry since 1997. In 2012, Hume rejoined Samsung South Africa as the Product and Marketing Director and quickly rose through the ranks. He soon became the Chief Marketing Officer and then the Director of Integrated Mobility before taking on his current role. In this What's Next interview, Hume discusses the most exciting features of the Samsung Galaxy S25 series smartphones. He explains how Samsung has improved the AI capabilities of the S25 smartphones by introducing multimodal AI agents, which work together to give users a more natural and comprehensive AI-powered experience. He expands on why Samsung is so heavily focused on delivering this better AI experience to its smartphone customers. Hume then discusses the photographic capabilities of the Samsung Galaxy S25 series smartphones and explains how AI tools contribute to better photos — both during the shot and in post-editing. He also covers the various performance enhancements to the Samsung Galaxy S25 series, including a new chipset explicitly designed to run these smartphones' multimodal AI agents effectively. Hume concludes the interview by detailing the look, feel, and robustness of the Galaxy S25 smartphones, as well as how the pre-order process works.

In this What's Next with Aki Anastasiou interview, NTT DATA's Chris Wiggett unpacks the latest trends in business intelligence and AI that South African businesses must be aware of. Wiggett is the Head of AI and Data Analytics at NTT DATA Middle East and Africa. He has fourteen years of experience in data analytics and is well-known for his thought leadership in Advanced Analytics. Wiggett is also obsessed with the future of data science, with a particular passion for the business insights it generates. In this What's Next interview, Wiggett unpacks the latest trends in data and business intelligence that are currently shaping the industry. He highlights that data-driven decision-making has been spoken about for a long time, but with the rise of AI, it is finally being realized in practice and at scale. Wiggett explains how NTT DATA differentiates itself through its proven processes and extensive experience implementing powerful AI and business intelligence solutions that generate real client value. He then emphasizes the importance of effective data access controls, ensuring that the right people, teams, and tools have access to all the data they need, while avoiding giving out data access when it is unnecessary. Wiggett also talks about the importance of implementing guard rails for AI tools, and explains why it is crucial that organizations promote inter-departmental collaboration and coordination to ensure that the full value of data-driven insights and AI is achieved. He concludes the interview by discussing what he is most excited about in the fields of AI and data analytics in the future.