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The Business Elevation Show with Chris Cooper - Be More. Achieve More
Join us on the Business Elevation Show for an enlightening conversation with Jane Gunn, renowned as “The Barefoot Mediator.” A distinguished figure in conflict resolution, Jane brings her expertise as a trained mediator, facilitator, and the Past President of the Chartered Institute of Arbitrators. Recognised in Who's Who Mediation and the Legal 500 Hall of Fame, her insights offer invaluable guidance for managing conflict in challenging times. Our discussion will delve into the intricacies of conflict resolution, particularly in periods of change, challenge, and crisis. Drawing upon her experiences from speaking at prestigious venues like the United Nations and The White House, and her work with a diverse range of organizations including Cable & Wireless, Capita, NHS, and McLaren Racing, Jane will share strategies that leaders and teams can employ to navigate and resolve conflicts effectively. We will also explore insights from her popular books, including “How To Beat Bedlam In The Boardroom And Boredom In The Bedroom,” “The Authority Guide To Conflict Resolution,” and her latest work, “The Mole & The Mountain” (December 2023). Listen in as we discuss how to turn conflict into collaboration and challenge into opportunity, ensuring resilience and growth in the face of adversity.
Dom describes significant culture change at Cable & Wireless in the Caribbean, created by actions including micro-behaviour change, changes to performance management and types of leave, that have had impact beyond the organisation. Advocating that HR must start with business strategy before leading people strategy, Dom discusses how HR is moving up the value chain, and the opportunities this brings. Sharing the idea of ‘Purpose Bundling', Dom describes his passions, how they connect with work and relate to the communities and markets he leads in. Dom shares his experience of working on culturally sensitive topics, including gender-based violence, and, giving credit to a phrase from The Billie Jean King Foundation, calls on everyone in HR to ‘show up, stand up, speak up'
The Business Elevation Show with Chris Cooper - Be More. Achieve More
Join us on the Business Elevation Show for an enlightening conversation with Jane Gunn, renowned as “The Barefoot Mediator.” A distinguished figure in conflict resolution, Jane brings her expertise as a trained mediator, facilitator, and the Past President of the Chartered Institute of Arbitrators. Recognised in Who's Who Mediation and the Legal 500 Hall of Fame, her insights offer invaluable guidance for managing conflict in challenging times. Our discussion will delve into the intricacies of conflict resolution, particularly in periods of change, challenge, and crisis. Drawing upon her experiences from speaking at prestigious venues like the United Nations and The White House, and her work with a diverse range of organizations including Cable & Wireless, Capita, NHS, and McLaren Racing, Jane will share strategies that leaders and teams can employ to navigate and resolve conflicts effectively. We will also explore insights from her popular books, including “How To Beat Bedlam In The Boardroom And Boredom In The Bedroom,” “The Authority Guide To Conflict Resolution,” and her latest work, “The Mole & The Mountain” (December 2023). Listen in as we discuss how to turn conflict into collaboration and challenge into opportunity, ensuring resilience and growth in the face of adversity.
The Business Elevation Show with Chris Cooper - Be More. Achieve More
Join us on the Business Elevation Show for an enlightening conversation with Jane Gunn, renowned as “The Barefoot Mediator.” A distinguished figure in conflict resolution, Jane brings her expertise as a trained mediator, facilitator, and the Past President of the Chartered Institute of Arbitrators. Recognised in Who's Who Mediation and the Legal 500 Hall of Fame, her insights offer invaluable guidance for managing conflict in challenging times. Our discussion will delve into the intricacies of conflict resolution, particularly in periods of change, challenge, and crisis. Drawing upon her experiences from speaking at prestigious venues like the United Nations and The White House, and her work with a diverse range of organizations including Cable & Wireless, Capita, NHS, and McLaren Racing, Jane will share strategies that leaders and teams can employ to navigate and resolve conflicts effectively. We will also explore insights from her popular books, including “How To Beat Bedlam In The Boardroom And Boredom In The Bedroom,” “The Authority Guide To Conflict Resolution,” and her latest work, “The Mole & The Mountain” (December 2023). Listen in as we discuss how to turn conflict into collaboration and challenge into opportunity, ensuring resilience and growth in the face of adversity.
This week on the show, I'd like to introduce you to Drexwell Seymour as the next guest in our ongoing series on The Balancing Acts Leaders Play. Mr. Seymour is a certified public accountant, managing partner of HLB TCI, and the former CEO for Cable & Wireless in Turks and Caicos Islands (TCI). Tune in for our discussion on the importance of giving back to the community, financial and business acumen, and his 2021 book, "Rise Up and Take Your Position."
Following a career that started at BT, led to AT&T where he was CMO of Concert then to Accenture, on to Energis and finally Cable & Wireless where he was Marketing Director, Simon then used his deep corporate experience to start up and develop Chemistry, a human insight consultancy business. Having exited that business in 2015, he joined Positive Momentum and is now highly in demand worldwide for his expertise. Hear how Simon achieves freedom, fulfillment and flexibility and the invaluable advice he has to offer others who want to follow his path.
Mary Elizabeth Truss (born 26 July 1975) is a British politician who became Leader of the Conservative Party on 5 September 2022, and consequently Prime Minister of the United Kingdom on 6 September. Truss became Member of Parliament (MP) for South West Norfolk in 2010. She held various Cabinet offices under prime ministers David Cameron, Theresa May and Boris Johnson, most recently as Foreign Secretary from 2021 to 2022. Truss was the last of fifteen British prime ministers who served Elizabeth II, who died on 8 September 2022, two days after appointing Truss to the office, and the first prime minister to serve under Charles III.Truss attended Merton College, Oxford, and was the president of Oxford University Liberal Democrats. In 1996, she joined the Conservative Party. She worked at Shell and Cable & Wireless, and was deputy director of the think tank Reform. After two unsuccessful attempts to be elected to the House of Commons, she was elected as the MP for South West Norfolk at the 2010 general election. As a backbencher, she called for reform in several policy areas including childcare, mathematics education and the economy. She founded the Free Enterprise Group of Conservative MPs and wrote or co-wrote a number of papers and books, including After the Coalition (2011) and Britannia Unchained (2012).Truss served as Parliamentary Under-Secretary of State for Childcare and Education from 2012 to 2014, before being appointed to the Cabinet by Cameron as Secretary of State for the Environment, Food and Rural Affairs in the 2014 cabinet reshuffle. Though she was a supporter of the Britain Stronger in Europe campaign for the United Kingdom to remain in the European Union in the 2016 referendum, she supported Brexit after the result. After Cameron's resignation in July 2016, Truss was appointed Secretary of State for Justice and Lord Chancellor by May, becoming the first female Lord Chancellor in the thousand-year history of the office. Following the 2017 United Kingdom general election, Truss was appointed Chief Secretary to the Treasury. After May resigned in 2019, Truss supported Johnson's bid to become Conservative leader. Following Johnson's appointment as Prime Minister, he appointed Truss as Secretary of State for International Trade and President of the Board of Trade. She took on the additional role of Minister for Women and Equalities in September 2019. She was promoted to Foreign Secretary by Johnson in the 2021 cabinet reshuffle. She was appointed the government's chief negotiator with the European Union and the United Kingdom's chair of the EU–UK Partnership Council in December 2021, and was involved in the UK's response to the 2022 Russian invasion of Ukraine.Truss won the 2022 Conservative Party leadership election following Johnson's resignation amid a government crisis, becoming the prime minister and forming the Truss ministry. Truss entered office amid an ongoing cost of living crisis and an energy supply crisis. She implemented an Energy Price Guarantee limiting energy prices for households, businesses and public sector organisations.
Jon talks with Dave Mangot, who helps companies get good at delivering software as the principal at Mangoteque. An early DevOps veteran, who was not content to work only with unicorns, Dave has tackled some of the major cultural and structural impediments to Dev and Ops collaboration at companies such as Salesforce, Barracuda, SolarWinds, and Cable & Wireless. Between those and his best-selling video course, Mastering DevOps, he's improved the lives of thousands of IT professionals around the world. Connect with Jon Dwoskin: Twitter: @jdwoskin Facebook: https://www.facebook.com/jonathan.dwoskin Instagram: https://www.instagram.com/thejondwoskinexperience/ Website: https://jondwoskin.com/LinkedIn: https://www.linkedin.com/in/jondwoskin/ Email: jon@jondwoskin.com Get Jon's Book: The Think Big Movement: Grow your business big. Very Big! Connect with Dave Mangot: Website: www.mangoteque.com Twitter: https://twitter.com/davemangot LinkedIn: https://www.linkedin.com/in/dmangot/
Ferdina Frampton Marketing & Corporate Communications Lead, Cable & Wireless (Flow) Dominica. Plus 7 Laws for a Peaceful mind
Stephen Price is Vice President & General Manager for Flow, Flow Business, and C&W Business in Jamaica. He is also Chairman of the Flow Foundation. Connect with me on: LinkedIn: Simon Küpper Instagram: @simonkuepper Twitter: @kueppersimon Subscribe to my weekly publication, "Simon Says": https://bit.ly/3sHTctS Website https://www.simonkuepper.com
Mark Faust has conducted hundreds of sessions for clients from companies such as Apple, IBM, Monsanto, Cable & Wireless, John Deere, P&G, Syngenta, Bayer, government agencies, non profits and a host of small to mid-sized companies including many multi-generational family owned companies. Faust’s consulting career began with Executech Consultants Inc., a nationally recognized human resource-consulting firm, where he focused on minority, diversity and organizational development issues. He brought on top clients and completed some of the firm’s largest projects. Faust has been an adjunct professor at the University of Cincinnati and Ohio University and he has held the roles of adjunct COO and VP as well as being an active member on several board of directors. He has been a Professional Member of the National Speakers Association, the Society of Professional Consultants, and was awarded the Certified Professional Consultant to Management designation. His book Growth or Bust! has been a #1 best seller in the business section of one region of www.BarnesAndNoble.com To learn more about Mark visit http://echelonmanagement.com/ or connect with him on LinkedIn HERE. GET THE ONLINE COURSE TODAY (Promo code ROMINA) VISIT WWW.CONNECTWITHROMINA.COM TO LEARN MORE ABOUT THE SHOW AND ROMINA
My guest this week is an expert in the field of conflict resolution, a trained mediator and facilitator. She is the Chair of the Board of Management of the Chartered Institute of Arbitrators and is a former director and board member of the Civil Mediation Council of England and Wales. She helps organisations in times of change, challenge and crisis to stay ahead of the curve in transforming conflict into collaboration saving the cost and time of formal disputes or litigation and damaged relationships and reputation. Author of 2 popular books “How To Beat Bedlam In The Boardroom And Boredom In The Bedroom” and “The Authority Guide To Conflict Resolution”, she has spoken at the United Nations, The White House and the European Commission. Please give a warm welcome to my guest this week, Corporate Peacemaker Jane Gunn. Bio Jane Gunn is an expert in the field of conflict resolution, a trained mediator and facilitator, known to her clients as “The Barefoot Mediator”. She is the Chair of the Board of Management of the Chartered Institute of Arbitrators (CIArb) and is a former director and board member of the Civil Mediation Council of England and Wales (CMC). Author of 2 popular books “How To Beat Bedlam In The Boardroom And Boredom In The Bedroom” and “The Authority Guide To Conflict Resolution”, she has spoken at the United Nations, The White House and the European Commission. As the world in which we live becomes increasingly focused on the global unrest created by the rise of a pandemic virus, racial inequality, terrorism, climate change, financial instability and more, people everywhere are dealing with both the external and internal sense of conflict, constant fear and uncertainty this is creating, Jane is asking: What can we, as individuals, do to understand and transform this conflict? Are we being woken up to a deeper meaning and message? How do we find harmony and balance in a crazy world? Jane Gunn helps people in all walks of life to become ReSolutionaries. Teaching them the basic skills of mediation, she enables people to deal with difference and diversity in ways that are non-adversarial, and solution focused. Her mission is to create a tribe of barefoot mediators equipped to lead and inspire others in times of change, challenge and crisis. She has a powerful message supported by practical tools and techniques that applies to organizations of all sizes across all sectors. The stakes couldn’t be higher for businesses right now. Critical decisions must be made each day as to how businesses are going to survive and thrive in the weeks and months ahead. And yet the ability for many leaders and managers to think and decide clearly may be challenged by; Disagreements with colleagues Tensions with family members Internal conflict created by the times we are living in Jane has worked with organisations large and small including Cable & Wireless, The NHS, BAA, Bacardi- Martini, McLaren Racing, The Chartered Institute of Arbitrators, The Royal Institution of Chartered Surveyors, ACCA and many more Jane’s skill is in getting people Talking about what matters most – both to them and to their organisation Motivated, energised and committed to what needs to happen next Her approach is both interactive and fun. Recorded on: 22nd July 2020 Links: More about Jane Gunn More about Maria Franzoni Ltd Connect with Maria on Linkedin Connect with Maria on FaceBook To book any of the speakers featured on the Speaking Business podcast, click here Listen here: Libsyn Itunes Stitcher Spotify
Paul Cuatrecasas is the Founder and CEO of Aquaa Partners, a boutique M&A and strategic advisory firm that advises established companies on managing transformation to create exponentially increasing market value, revenue and profits. Paul founded Aquaa Partners in 2010 after watching the trends in technology acquisitions with his TMT clients. He previously founded and co-founded two successful TMT M&A advisory firms - Alegro Capital in 2003 and ARC Associates in 1993 - and has advised on over 50 TMT M&A transactions around the world worth over $25 billion and over 70 corporate finance advisory and strategic consultancy assignments. Aquaa's senior professionals have advised companies such as NEC, Swisscom, Belgacom, ICL/Fujitsu, eBay, Deutsche Telekom, E*TRADE, Inmarsat, Sonera, Cable & Wireless, Equant, Marconi, Olivetti, Binatone, Gumtree and Memorex, as well as leading private equity firms, Apax, KKR, Permira, Hicks Muse, HgCapital, JP Morgan Capital, Accel Partners, Balderton Capital, DN Capital and many others. The established companies who tend to benefit the most from working with us are: - Growth-focused organizations with a mandate to achieve a “value transformation” (often via digital) - Focused on adapting their business to an ever-changing marketplace that faces exponentially accelerating shifts - Contemplating the question “how can we be a disruptor ourselves rather than a disruptee?” - Looking for ways to mitigate the risks involved with investing in and acquiring technology companies - Recognizing how external expertise in tech company acquisition can accelerate their success with small and large acquisitions that can exponentially impact their growth - Believe that acquiring the right technology company can bridge gaps, accelerate growth, guard against disruption and enhance the customer experience. Paul holds an MBA in Finance from Columbia Business School and a Bachelors in Managerial Economics from Wake Forest University.
In this episode, I interview Peter Evans, Continuous Improvement Director for Lego Group. I have known Peter for a couple of years. And we seem to keep running into one another at Operational Excellence conferences – which are the circumstances of our first meeting. I have always found Peter to be an affable gentleman and have always appreciated his insights and the experiences he shared. I grew up with Legos. Loved playing with them. My sons loved playing with them. It seems children all over the world love playing with them. So, if you’re like me, you must wonder; “Is Lego the coolest company in the world to work for?” According to Peter, the answer is “Yes.” In this podcast, Peter shares is career journey and the wisdom (knowledge + experience) he has gained over time. And he and I do a deeper dive into his experiences at Lego; the type of company Lego is, what its values are, and how Lego and its employees remain aligned to those values. Host: Joseph Paris, Founder of the; XONITEK Group of Companies, Operational Excellence Society & Readiness Institute Guest: Peter Evans [icon name="linkedin-square" class="fa-2x" unprefixed_class=""] Peter was born in 1955. The early part of his career was in finance in various industries, including defense, financial services, and telecommunications. He worked for General Electric under Jack Welch throughout the 90’s including spells in Manchester, Brussels, Shannon (Eire) and Connecticut. From 2000 to 2013 he worked in Telecoms in the UK, first with Vodafone, then Cable & Wireless, before finally leading Operational Excellence for Virgin Media. And from 2013 to 2015 Peter led Process Excellence in Northern Europe for Maersk Line, based in Copenhagen. He joined the LEGO – the biggest tire manufacturer in the world – in February 2016. Since February 2016 Peter has been Director of LCI (LEGO Continuous Improvement) at LEGO with specific responsibility for Business Service Operations and is actively involved in establishing a Global Business Services Organization for Finance, HR and other services. Peter Lives in Newtown, Powys, UK with his wife Amanda, Dogs, Cats and various other pets and pests
Ciena Corporation is a global manufacturer of communications network equipment and solutions. Many of the world’s largest carriers and service providers have deployed Ciena solutions in their network; including AT&T, BT, Cable & Wireless, CenturyLink, Comcast, France Telecom, Korea Telecom, Sprint, Reliance, Southern Cross, Tata Communications, Telecom Argentina, Telmex, Virgin Media and Verizon. Ciena also counts numerous national research and education networks as customers, as well as enterprises in the healthcare, finance, transportation and retail industries for real-time, latency sensitive applications such as disaster recovery/business continuity, SAN/LAN extension, data center consolidation and grid computing. Specialties Converged Packet-Optical, Packet Networking and Carrier Ethernet, Optical Transport, Software and Services, Data Center Interconnect, Software Defined Networking (SDN), Network Functions Virtualization (NFV), and Cloud Networking I invited Loudon Blair, Senior Director, Corporate Strategy, at Ciena to talk about how we can manage bandwidth killers and continue to force networks to push the boundaries of programmability and intelligence, and whether the technologies underpinning the IoT and VR (particularly the networks) are prepared to handle it
In this episode of the Caribbean Mentors podcast I have a wonderful chat with Mr. Ian Blanchard. He has built a career that has allowed him to hold Executive positions in the region like Executive VP Transformation at Cable & Wireless and internationally as GM Commercial Operations for TeleYemen. He is now MD of the Caribbean Institute of Leadership & Coaching (ActionCoach).
Special Guest: Martin Reddington, Director of Martin Reddington Associates Formerly Global Programme Director, HR Transformation, at Cable & Wireless, Martin now blends academic research with consultancy. His doctoral thesis examined the perceptions of managers towards technology-mediated HR, which has informed his more recent work on new approaches to facilitating dynamic conversations that support organisational change. Over the past 5 years Martin has published several books and academic articles. His forthcoming eBook explores the recipes for sustained high performance. In the book, one of the topics explored is the ‘7 deadly sins of management’ – how managers can inhibit or destroy engagement and performance through inappropriate attitudes and behaviours. "We were so intrigued by this concept (which we picked up from looking at work by Prof Julian Birkinshaw) that we commissioned a song, released on 27 May 2016. It is hoped that a new song, Another Way (Chasing Down Those 7 Deadly Sins) will shine a light on the ever present challenge to chase down the 7 deadly sins of management. It is available on the main digital platforms and an excerpt of the song can be found on Martin's website. Dr Martin Reddington, an Academic Fellow of the Chartered Institute of Personnel and Development (CIPD), and a part time lecturer at the University of Dundee, was inspired to commission the work to 'bring to life' some of the most important and difficult challenges affecting workforce performance - the relationships between managers and their teams. Join us as we discussed the song and the ‘7 deadly sins of management’ – how managers can inhibit or destroy engagement and performance through inappropriate attitudes and behaviours. Host: Jo Moffatt
A key challenge for headquarters communications teams is how to manage national public relations agencies. Few companies with really global business are able to manage their communications with total centralisations, and none do that successfully. The challenge for companies is to develop really effective co-ordination, not only on the technical level but also in terms of managing consistent stories. In this podcast, PR agency veterans Gillie Tennant, an international public relations service leader, and Duncan Chapple, a B2B marketing communications consultant, discuss the challenges, especially for US companies reaching out into the EMEA market, and the different options for dealing with challenges. The wide ranging discussion discusses a number of strategic issues and tactical experiences, including the choices between direct management of all agencies, choosing one EMEA agency office (typically the UK one) as the lead agency, or working with an international agency network. A major challenge is to find the right sort of local agency: a strong local partner which has deep local roots but also is familiar enough with the challenge of international business that it's able to connect to (and coach) in-country sales teams, source the essential local customer-as-hero story and offer strategic guidance to EMEA and global marketing communications. Tennant and Chapple pull on their common experience working with Ominicom's Brodeur Worldwide business (what is now Brodeur Partners and Ketchum Pleon) during the dot-com boom on brands like Cable & Wireless and Research in Motion to also go into the different types of local networks. They speak candidly about the reality of working with one-brand global agencies, where local offices are often very uneven in their experience and rootedness: a network is only as strong as the weakest agency in the network. They discuss the new opportunities for working with more flexible networks, in which best-in-country agencies form a common network similarly strong agencies. These strong affiliate groups can develop stronger links because of the greater precision arising from strong national offices. Agency groups also have the advantage of flexibility that they can have two agencies in some countries, allowing client conflicts and personality incompatibilities to be avoided. Agency groups can replace one national agency with another when necessary, when clients of one-brand agencies cannot replace an ineffective local PR agency office: they need to either drop the whole global agency, or pay for a second, effective agency alongside the incumbent. They also discuss how one-brand agencies might have less integration, in terms of collaboration and process, than a strongly-allied group of independent agencies: it really is a choice where the buyer must beware. The podcast explains that the organisational differences flow also from cross-cultural differences in each national culture. The scale of differences requires an open mind and a tolerance for difference in both national cultures and the media landscape in each country.