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Send us a text“I believe that everyone is a CEO of culture. Every interaction is either a deposit or withdrawal from culture. You can have the most amazing culture within the team, and you can put someone in there that doesn't do the right thing and doesn't treat people in the right way. And if they're in a leadership position, the shadow they leave is even bigger.” — Beth HallIn this episode, you'll hear about:Why culture isn't something you can “initiative” your way out ofThe impact of incivility versus workload on burnoutWhat emotional intelligence has to do with team performanceCultural “fit” versus cultural “add”How generational expectations are reshaping what is tolerated at workThe power of onboarding and moments that matterStartup culture: speed, messiness and who thrives in itThe role of trust in hybrid workWhy feedback cultures matter and how to make hard conversations easierWhat leaders should actually look for in their people dataKey linksBeth's consultancy: www.culturedge.comBeth Hall on LinkedInDaniel Goleman's book on Emotional IntelligenceMichael Leiter's research on burnout and incivilityJim Collins' concept of “freedom within a framework”Saville Wave psychometric testNetflix's public culture deckAbout our guest Beth Hall is a highly regarded leader in People and Culture, with over 15 years of experience in shaping high-performing cultures across diverse industries. Holding a Master's in Organisational Psychology from the University of London, Beth combines scientific evidence with lived experience, making her a trusted advisor to complex, dynamic organisations. Her career includes roles such as Global Head of Organisational Development at Cotton On Group, where she led transformational initiatives across a global workforce, and General Manager of Standards and Capability at AHRI, where she set the national benchmark for HR standards and Certification in Australia. Beth's deep understanding of the people experience at work enables her to design and implement strategies that enable high performing individuals, teams, and cultures. Beth's approach is grounded in the belief that sustainable, inclusive cultures are the foundation of business success.About our hostOur host, Chris Hudson, is an Intrapreneuship Coach, Teacher, Experience Designer and Founder of business transformation coaching and consultancy Company Road.Company Road was founded by Chris Hudson, who saw over-niching and specialisation within corporates as a significant barrier to change.Chris considers himself incredibly fortunate to have worked with some of the world's most ambitious and successful companies, including Google, Mercedes-Benz, Accenture (Fjord) and Dulux, to name a small few. He continues to teach with University of Melbourne in Innovation, and Academy Xi in CX, Product Management, Design Thinking and Service Design and mentors many business leadFor weekly updates and to hear about the latest episodes, please subscribe to The Company Road Podcast at https://companyroad.co/podcast/
In this episode, I chat with Scott Baker, Founder of Toast Financial.After spending 20 years building a successful career in retail and e-commerce at The Cotton On Group, Scott found himself at a crossroads. He knew he wanted more. More purpose, more alignment with his passions, and more impact from the work he was doing. But he wasn't sure what direction that should take.So, what does it actually look like to reinvent your career after two decades in one industry? We unpack the steps Scott took to figure out his next move, from identifying his transferable skills to exploring what really lit him up, and how he made the leap.We also talk about the emotional side of making a big change like this. What came up for him? What felt exciting, and what was downright scary?Scott shares what it was like going from the structure of a big corporate role to starting his own business, and the key skills and mindset shifts that helped him navigate that transition. He also dives into how building a strong network and personal brand helped him open doors and gain traction.If you're sitting in a role that no longer feels quite right, and you're wondering how to figure out what's next, this episode is full of practical advice and inspiration to get you started.Episode breakdown:00:00 Introduction and Welcome00:27 Early Career and Retail Journey04:27 Transition to a New Career08:12 Starting a Business as a Mortgage Broker17:51 Purpose and Impact24:03 Challenges of Running a Business25:21 Staying Disciplined While Working Alone26:53 The Importance of Curiosity in Learning29:27 Building Momentum in Business32:25 Networking and Personal Branding44:42 The Power of Vulnerability and Asking for HelpIf you'd like to connect with Scott:LinkedIn: https://www.linkedin.com/in/scottybaker/Website: https://www.toastfinance.com.au/Instagram: https://www.instagram.com/scott_thebroker_baker/I'm Emma Graham, Career Coach, ex-recruiter, here to help you:
Management Training, Trust, and the Evolving Role of Leaders In this episode, Michael sits down with David Dilger, founder of Edge Legal, to explore managers' challenges and why so many struggle in leadership roles. David shares his career journey and what led him to help organizations build positive, trust-based workplaces. Michael highlights a common workplace issue—managers being promoted for their technical skills rather than leadership abilities—leaving them unprepared for the realities of team management. They discuss why avoiding difficult conversations is more common than outright bad leadership and how addressing challenges early can make all the difference. The conversation also dives into: ✅ The role of trust in leadership and how it impacts team performance ✅ Psychological safety—why employees need to feel secure to thrive ✅ The shift from traditional management to mentorship and coaching-driven leadership If you want to build stronger, more engaged teams, this episode is packed with insights you won't want to miss! Building Strong Teams: Communication, Boundaries, and Leadership Michael and David continue their conversation by tackling one of the biggest keys to effective leadership: communication. David shares his expertise on how managers can understand individual strengths, respect personal boundaries, and create a supportive, high-performing team. They also discuss:
What if the path to a more inclusive, diverse, and fulfilling workplace culture was just a conversation away? Archie Beetle (they/them) is the Founder and Director at Queer Town (IG: @queertown.workshops), a queer-led business delivering educational workshops and training in workplaces and schools across Australia, with a focus on LGBTIQA+ inclusion and allyship. We talk to Archie about how leaders can approach a topic that many of them have no lived experience of, that they are confused by, and that often makes them outright nervous about getting it wrong.Some of Queer Town's clients include: The Australian Ballet, Cotton On Group, Federation Square and GMHBA. During their career, Archie has led the establishment of LGBTIQA+ advisory boards and working groups at a number of Victorian institutions, including: Melbourne Museum, The Immigration Museum and Scienceworks, and has served as a board member at Proud2Play, a not-for-profit increasing LGBTIQA+ engagement in sport and exercise. Archie's mission is to ensure all workplaces and schools in Australia provide safe environments for LGBTIQA+ people to live and work authentically.If you would like to connect with Archie: Website: Queer Town | LGBTIQA+ Allyship Training and Educational WorkshopsInstagram: @queertown.workshopsLinked In here******************************************************Want to check out how Authentic your organisation is? Take our free online Authentimeter Assessment tool hereYou can find full shownotes for this episode and more here Visit our website The Real Learning ExperienceFollow us on instagram or Linked InGot a question for the Podcast? You can drop us a voice message via instagram or email us at: authenticity@reallearning.com.auThanks to our Podcasting producer, Josh at Deadset Podcasting for all his work behind the scenes. Thanks for listening!
Earlier this year we had our business mentor Harrison Manias on, a leading business consultant who has scaled and grown brands all over the world. A very impressive resume, he has held senior and executive leadership roles and worked with: Wesfarmers, Boardriders Inc, G-Star Inc, APG & Co and the Cotton-On Group.Our first episode (linked here) is all about the foundations you need to have to run and operate a business, and incase you haven't listened I have a spoiler here.. if you don't know how to read a profit and loss sheet you can't call yourself a business owner. A direct quote from Harrison that episode. So after that what's the next stage to growing a more profitable business? We sit down with Harrison to find out the blue print of scaling and growing a business.For more on Harrison see www.tachibrands.com We have an official instagram page. Stay up to date and see behind the scenes content here. @curious_conversations_podcast Stay up to date with the Tully & Sarah @tullyhumphrey @spasini To shop Tully Lou visitwww.tullylou.com.au @tullylou Use code TLCHERRY for $15 off your first order at Tully Lou#paidcollaboration @chemistwarehouse Hosted on Acast. See acast.com/privacy for more information.
Retail continues to evolve, but for Ash Hardwick, Co-Founder of iconic Australian brand Cotton On Group, brick-and-mortar stores remain their foundation. In our latest podcast episode, Ash shares with Dexus CEO Darren Steinberg, Cotton On's international success story and how they continue to adapt to Australia's changing retail landscape. The REAL Deal is produced for Dexus by: SoundCartel+61 3 9882 8333 The information contained in this podcast is general information only and opinions of participants are their own and not the views of their employer(s). Any advice is general advice only. Neither your personal objectives, financial situation nor needs have been taken into consideration. Accordingly you should consider how appropriate the advice (if any) is to those objectives, financial situation and needs, before acting on the advice. Past performance should not be relied on as indicative of the future performance.See omnystudio.com/listener for privacy information.
Now more than ever, companies are looking to diversify and increase the resilience of their supply chains as the macroeconomic environment continues to evolve in Asia and globally. In this episode, you'll hear from industry express discussing supply chain transparency, digitisation and sustainability that are reshaping the business models across Southeast Asia, and how they're navigating the global trade landscape. This podcast features Michael Hardwick, Chief Financial Officer, Cotton On Group, Stephen Ashworth, Managing Director, Thailand & South East Asia, Hutchison Ports, Peter Liddell, Global Operations Centre of Excellence Lead and Partner, KPMG, and Ian Tandy MBE, Managing Director, Co-Head of Global Trade and Receivables Finance, Asia-Pacific, HSBC, in a discussion moderated by Asanka Abeyasinghe, Head of Global Trade and Receivables Finance, Sri Lanka & Maldives, HSBC. Hosted on Acast. See acast.com/privacy for more information.
The Makeup Insider is a fortnightly podcast exploring the life and career of makeup artists, hosted by freelance MUA Vanessa Barney. This week: Getting personal with Owen Holloway, who is the lead stylist at major Australian fashion retailer. Styling is a role Owen fell into. His manager saw his potential and put him forward for the role. Starting out styling mannequins then progressing onto models, then moving overseas to work in Top Shop, New Look then on to freelancing. On his return to Australia, he worked for Cotton On Group and Myer. Owen offers a wonderful insight into E-comm. What we talk about: How the day runs in E-comm His preferred hair and makeup E-comm look Booking MUA's Insta vs web portfolio - work he looks for in a folio Red flags as to why he wouldn't book a MUA How long a MUA should take Why he wouldn't rebook a MUA How often to step in, on set for touch ups Taking photos of the talent for social media Insight into E-Comm presale. Rates Guide Follow TMI on IG Follow Vanessa on IG Podcast Cheat Sheets Assisting Sign Up
Nima is joined by Peter Hutchison, Group Head of Digital Customer Experience at Cotton On Group about running a global experimentation program. Peter shares his personal views about an experimentation mindset and how to drive strong results on a global scale.Digital Growth Hacking – Australia's first podcast dedicated to all things experimentation, CRO (conversion rate optimisation) and personalisation hosted by New Republique's Co-founders Nima Yassini and Stacey Issac. Topics or guest submissions: hello@newrepublique.comListen on Apple Podcasts or Spotify Follow @NewRepublique:LinkedInInstagramFacebookSee omnystudio.com/listener for privacy information. See acast.com/privacy for privacy and opt-out information.
When it comes to being more resourceful, Shannon Landers advises in-house counsel to avoid thinking like lawyers. Instead, she says, creativity and trial and error will be crucial steps in the journey. On this episode of The Lawyers Weekly Show, host Jerome Doraisamy is joined by Cotton On Group head of legal Shannon Landers to discuss why it is so important for law departments to be as resourceful as possible, what resourcefulness means to her as a professional, and undertaking initiatives such as in-house research to understand how best to reduce inefficiencies and bloated expenditures. Ms Landers also discusses the need for short-term pain in order to achieve long-term gain, how to triage the goal of resourcefulness in accordance with all other urgent departmental priorities, how her thinking on resourcefulness has evolved in the age of coronavirus and the extent to which she thinks Australian law departments are open to new-age thinking. If you like this episode, show your support by rating us or leaving a review on Apple Podcasts (The Lawyers Weekly Show) and by following Lawyers Weekly on social media: Facebook, Twitter and LinkedIn. If you have any questions about what you heard today, any topics of interest you have in mind, or if you'd like to lend your voice to the show, email editor@lawyersweekly.com.au for more insights!
How often do you check in with yourself? How important is self-reflection and how can you incorporate it into your daily life? Corporate wellness coach and meditation instructor Luke McLean gives us insight into what it means to live in the present moment and be true to yourself. On today’s podcast, Luke discusses his journey to living a holistic lifestyle through mindfulness and meditation and how you can take the first steps to live in the present. Luke grew up playing sports. He saw sports as a way to feel fulfilled and accepted, which eventually led him to become a personal trainer. After retiring from semi-professional football, Luke trained 25 hours a week for Iron Man triathlons. During this time, he realized that he wasn’t spending enough time with his family and needed to change. He wanted to become a more present father and shift into living more holistically. In 2010, he took a job as Cotton On Group’s personal trainer, which led him into corporate wellness training and meditation coaching. Luke works with teams, organizations and individuals on how they can live in the moment and embrace mindfulness. Luke stresses the importance of basic mindfulness activities like journaling, connecting with nature and nourishing your body with healthy food. He also discusses how society and media work to distract us from living presently and shift us into a materialistic mindset. Luke also explains how many live in fear and are focused on the past or future. He stresses the importance of prioritizing the present by giving yourself space to reflect. Take time to check in with yourself and see if any changes need to be made. Through his work, Luke aims to help his clients be true to themselves and feel connected to the energy around them. Luke continues to work as a wellness coach and meditation instructor. He works with clients from all walks of life and now offers online meditation classes that are available to anyone. He is also the host of the Conscious Conversations podcasts which is a free resource for those looking to learn more about holistic wellness. Learn more about Luke on his website and listen to his podcast.
Cast away the tracksuit and get inspired with Beth Hall head of global performance, learning and development at Cotton On Group's University. Beth is passionate about behaviour change that enables the 22,000 employees of the Cotton On Group to perform and enjoy life. We sought out advice from Beth to understand how she and the team are enabling Cotton On through performance, learning, leadership and development. We touch on The values that dictate the daily behaviours that the group expects and sees in it's people daily that lead it to success and through failure How everyone is taught personal leadership from Day 1 at Cotton On Relationships as a currency for ultimate business cohesion and collaboration Business partnering and leading and teaching a problem spotting and curious mindset Development in the flow of work through things like shadow coaching Resilience, learning data, the structure of COG uni's academy and programs and.. Her top tip for leaders who care about performance and development in their teams Join host Emily Walker, founder of Change Republic, and host of Learning to Thrive - a fresh new series about learning, development and leadership in our rapidly changing, digital age. Come on a learning journey with us as we explore insights and learnings from experts in behaviour change, future skills, learning and development, mindset and leadership and more.
Australia’s largest global retailer Cotton On Group, known for fast-fashion, on embracing ecommerce, sustainability, and the power of connecting with the next generation… Brendan Sweeney, General Manager of Ecommerce for Cotton On Group joins Pavan Bahl and guest host Salena Knight (retail strategist, and host of the “Bringing Business to Retail” podcast), on location in Sydney, Australia at Online Retailer Conference & Expo and NORA Network, for a conversation presented by Fluent Commerce.
Australia’s largest global retailer Cotton On Group, known for fast-fashion, on embracing ecommerce, sustainability, and the power of connecting with the next generation… Brendan Sweeney, General Manager of Ecommerce for Cotton On Group (an Australian retail chain, known for its fast-fashion clothing for men, women, teenagers and children) joins Pavan Bahl and guest host Salena Knight (retail strategist, and host of the “Bringing Business to Retail” podcast), on location in Sydney, Australia at Online Retailer City and Nora Network, for a conversation presented by Fluent Commerce. In this episode: Cotton On Group’s seven retailer brands mainly in fast-fashion, plus apparel and gifting brand, 1400 stores around the world Cotton On Groups’ explosive growth in last ten years Prioritizing ecommerce How Cotton On Group only built its first website 5 years ago
Australia's largest global retailer Cotton On Group, known for fast-fashion, on embracing ecommerce, sustainability, and the power of connecting with the next generation... Brendan Sweeney, General Manager of Ecommerce for Cotton On Group (an Australian retail chain, known for its fast-fashion clothing for men, women, teenagers and children) joins Pavan Bahl and guest host Salena Knight (retail strategist, and host of the "Bringing Business to Retail" podcast), on location in Sydney, Australia at Online Retailer City and Nora Network, for a conversation presented by Fluent Commerce. In this episode: Cotton On Group's seven retailer brands mainly in fast-fashion, plus apparel and gifting brand, 1400 stores around the world Cotton On Groups' explosive growth in last ten years Prioritizing ecommerce How Cotton On Group only built its first website 5 years ago Over $2B annual revenue, close to 10% from ecommerce Customers are largely millennals A recently launched loyalty program across all seven brands Keeping up with pace of whats happening The value of already having presence and notability of the brands anyway By being privately owned, able to move quickly The customer doesn’t think about channels How much Cotton On Group is thinking about the store of the future Looking at fundamental basics as more important than tech innovation Relying on physical store footfall Integrating cross-brand promotion into existing customer database Having all seven brands on one website, saw uptick in traffic Multi-brand customers quite valuable Subscrition boxes possible? Personalization operations around the world Mobile power to power charities A focus on sustainability and the benefit of customer buy-in, keeping price right, effective sourcing and supply chain management Connecting with incoming generation
Tom Griffith co-founded Emma & Tom's in 2004 with his childhood friend Emma Welsh. Both share a passion for healthy choices, active life and everyday, balanced nutrition and saw a need for an Australian healthy, great tasting snack and juice alternative to sugary, preservative-riddled, over-processed options out there already. Based on the simple and powerful philosophy ‘Look After Yourself', Emma & Tom's has grown to become one of Australia's greatest startup business success stories and an internationally recognised brand. Boasting a range of whole fruit, naturally good for you products now available in over 5000 retail outlets nationwide, the business has expanded distribution to global markets and new consumer categories and continues to deliver their wholesome brand promise to thousands of people every day. Tom's background includes a diverse portfolio of business, finance, investment banking and innovation roles within Australia and internationally. Tom also holds a Bachelor of Commerce from The University of Melbourne, is a Chartered Accountant and has a Fellowship of Finance. “We believe people are happier when they are healthier. We believe if you eat well, you stay well. We help people look after themselves.” Tom is regularly sought after as a speaker on entrepreneurship, the business of startups, building brand and the secret to successful partnerships. Tom is also a passionate and outstanding community leader who contributes many pro bono hours to local social justice initiatives, sits on the board of multiple charity organisations and Emma & Tom's contributes $100,000 annually to local Not For Profit organisations who seek to alleviate poverty, boost economic empowerment, and initiate education and health projects Australia-wide. Tom also co-founded The Unite Project with the Cotton On Group whose mission is to fight youth homelessness across Australia.
Recorded at Online Retailer 2016 in Sydney, we chat with Brendan Sweeney, Group General Manager E-Commerce, Cotton On Group about setting up business for international success. • Shortcuts to setting up successfully in new international markets • Localise essential elements such as design, content, language, payments, supply chain and more • Establishing partnership and logistics frameworks for profitability
We All Wear It Differently - A Podcast for Early Career Psychologists
Pippa Grange is a Doctor of Applied Psychology, working primarily at Cotton On Group as the GM People + Culture. Pippa has previously worked with elite sport, in the culture, ethics and leadership areas. With over twelve years experience in the public and private sectors, she has consolidated her career internationally as an expert in the field. At Cotton On Group Pippa is General Manager People + Culture, heading up the HR, Recruitment, Common Café, Health + Wellbeing and COG University teams with a vision to grow beyond. At Bluestone Edge, Pippa and her team of consultants, worked with some of the key brands in Australian and New Zealand sport, notably AFL Football, Rugby League and Olympic Sport in the areas of people development, strategic leadership and governance, culture change projects, stakeholder engagement, policy development and the creation of high performing, functioning and culturally sound environments. Pippa is also an international keynote speaker on the culture and ethics of sport and supports organisations, athletes and leaders in sport to sustain their best performances whilst broadening the definition of sporting success. This global preventative work on the health of sport itself, Pippa believes, can be a medium for valuable public conversations and societal change. Pippa's professional memberships include the Australian Psychological Society and the St. James Ethics Centre. Learn more about Dr Pippa Grange on Linked In. Visit the website to check out Pippa's best self-care tip and to post a comment!