Podcasts about management training

What you'll learn in this episode: ● The key difference between leading and managing ● How your words can carry more weight than you realize ● Why great leaders attract people seeking guidance ● How to empower your team through influence, not authority ● The mindset shift that transforms management into leadership

Why “easy to work with” can become a leadership liability How small acts of avoidance create cultural drift The hidden relationship between accountability and trust Why high performers notice inconsistent standards first How unclear expectations frustrate teams over time The concept of “autopilot leadership” from Think First Learned helplessness and what it does to workplace culture The difference between Firefighter leadership and Architect leadership Why avoiding hard conversations creates bigger problems later A practical question leaders should ask themselves regularly:“Am I protecting this relationship, or avoiding discomfort?” How deliberate leaders create clarity without sacrificing compassion Why strong cultures are built through consistency, honesty, and accountability Think First

We'd love to hear from you. Send us fan mail!If Part 1 of this conversation with Norman Wolfe gave you the "why" behind the Living Organization Framework, Part 2 gives you the "how." In this episode, Bernadette and Norman go deeper into the four concrete leadership skills that make the framework operational, and more importantly, why most leaders are missing all of them.Norman argues that organizations underperform not because of bad strategy, but because leaders are managing only one dimension of performance: activity. The Living Organization Framework adds two more, relationship and context, and the skills in this episode are how you actually lead across all three.This is not a conversation about soft skills. It's a conversation about the specific, teachable capabilities that separate leaders who close the execution gap from those who keep wondering why their people aren't executing. What You'll LearnWhy optimizing for activity alone leaves the majority of your organization's potential energy on the tableHow heart centering works as a trainable skill — and why it's the only real foundation for psychological safetyWhy your culture change initiatives stall (hint: changing the narrative isn't enough without ritual scaffolding)What improvisational theater teaches us about leading through uncertainty without becoming reactive or rigidWhy the biggest failures in new leadership approaches happen when one skill is applied in isolationKey Timestamps[00:00] — Welcome back and recap of Part 1[00:01:00] — Preview of the four skills: heart centering, storytelling & ritual, improv mindset, balancing opposites[00:03:00] — The Living Organization Framework: activity, relationship, and context explained[00:07:00] — Why adding relationship and context multiplies organizational energy output[00:08:00] — Skill 1: Heart centering as the foundational leadership skill[00:14:00] — Skill 2: Storytelling and ritual — how to reframe context with scaffolding[00:16:00] — Skill 3: The improv mindset and Norman's personal connection to it[00:21:00] — Skill 4: Balancing opposites (polarity thinking)[00:22:00] — Norman's upcoming book and where to find his work[00:25:00] — Bernadette's closing reflection and call to actionAbout Norman WolfeNorman Wolfe is the creator of the Living Organization Framework and founder of Quantum Leaders, a consulting practice that helps senior leaders close the execution gap by treating organizations as living systems rather than machines to be optimized. A former systems engineer turned leadership strategist, Norman brings a rare combination of analytical rigor and human-centered insight to the work of organizational transformation. His first book, The Living Organization, is available free at thelivingorganization.com/book1, and his second book, Leading a Living Organization, a business parable written for senior leaders navigating real-world transformation, is targeting a September 2026 release.Resources & Links Mentioned

Discover all of the podcasts in our network, search for specific episodes, get the Optimal Living Daily workbook, and learn more at: OLDPodcast.com. Episode 2037: Phil LeNir shares a practical approach to transforming management training by replacing passive learning with reflective, discussion-driven meetings that inspire real action. By combining conceptual ideas with lived experience, teams can boost morale, strengthen collaboration, and actually follow through on meaningful changes. Read along with the original article(s) here: https://digtofly.com/how-to-improve-management-training/ Quotes to ponder: "Thoughtful reflection on natural experience, in the light of conceptual ideas, is the most powerful tool we have for management learning.” "I didn't want people to come to these meetings to talk about grand ideas on how to change things, but leave without intending to put anything into practice." "We were simply human beings doing their best to get on with the job of managing, solving problems, and making things happen." Learn more about your ad choices. Visit megaphone.fm/adchoices

US companies spent nearly $100 billion on workplace training last year. Employee engagement hasn't meaningfully improved in two decades. In this episode of Shedding the Corporate Bitch, executive coach Bernadette Boas makes the case that the problem is not one of effort, talent, or even budget, it's a design problem. Most organizations have built their development infrastructure around discrete events: a workshop here, an assessment there, a coaching session when someone gets promoted. That model was never engineered to produce lasting behavioral change. It was designed to check boxes.Bernadette walks through the four structural reasons their current programs are failing, including why 81% of organizations measure completion rates instead of behavioral change, why the Ebbinghaus Forgetting Curve makes single-session training scientifically ineffective, and why most leaders lack the self-awareness to absorb and apply what they're being taught. More importantly, she introduces a solution: the Leadership Development Operating System: a five-pillar framework that connects training, coaching, curriculum, assessment, and measurement into a single compounding architecture. What You'll Learn•       Why the workshop model fails and how the distinction between an event and a system determines whether your investment produces resultsThe four root causes of program failure: lack of self-awareness, no structured practice, absent measurement, and no pull-through•       How to structure skill training so that 60–70% of session time is dedicated to practice and feedback, not information transfer•       The five pillars of the Leadership Development Operating System and how each one reinforces the others•       Why external coaching is essential for real-time behavioral change, and why internal L&D teams cannot fully replace it•       The four-layer measurement framework: behavioral assessment, application data, business impact metrics, and cultural integration•       A diagnostic question to immediately identify the structural gaps in your existing programs Key Timestamps:[00:00] — Why positive workshop feedback doesn't equal behavioral change[01:30] — 80% mindset, 20% skillset: the leadership success formula[03:00] — Why the current development model was built to check boxes, not produce change[13:00] — Introducing the Leadership Development Operating System[14:30] — Overview of the five pillars[31:30] — The diagnostic question for your current program[32:00] — How to book a 30-minute diagnostic call with BernadetteResources & Links:Book a 30-Minute Diagnostic Call: coachmebernadette.com/discovery-callPodcast Hub (all platforms): balloffirecoaching.com/podcastFollow on YouTube: HERESupport the show

You'll learn why fleet leadership is evolving, how to translate technical KPIs into meaningful business impact, and why telling your fleet story is one of the most important skills you can develop. The conversation also explores how modern fleet managers can eliminate blind spots, improve asset availability, and build trust with leadership using clear, defensible data. They also preview NAFA sessions designed to help new and emerging leaders build confidence through hands-on learning, including an interactive “fleet escape room” experience. If you're struggling to explain your value, improve fleet performance, or move from reactive to proactive operations, this episode gives you the roadmap. Key Takeaways: Fleet Success Starts with Eliminating Blind Spots You can't improve what you can't see. Metrics like availability, PM compliance, and downtime trends are critical, but only if you understand and contextualize them. Visibility → Confidence → Better Decisions. 2. KPIs Don't Matter Without Context Leadership doesn't care about “98% availability,” they care about: Your job is to translate data into meaningful outcomes. 3. Fleet Managers Must Become Storytellers The most impactful skill: explaining the “why” behind fleet decisions Tailor messaging based on audience: 4. Fleet Leadership Paths Are Changing There are now 3 primary paths into fleet leadership: Technician → Supervisor → Manager (traditional) Industry + education hybrid (operations + admin) Non-technical leaders (finance, analysts, engineers) 5. Purpose Drives Culture and Performance Technicians aren't just fixing vehicles, they're enabling: Repeating this purpose builds engagement and retention. 6. Think Small to Drive Big Change Large initiatives fail without incremental execution Focus on: 7. Continuous Learning Is Non-Negotiable Fleet managers must actively seek knowledge: The biggest risk:  not knowing what you don't know Speaker Bios Facundo Tassara Fleet Success Ambassador, RTA Facundo Tassara brings over 26 years of experience across public and private fleet operations. As Fleet Success Ambassador at RTA, he helps fleet leaders eliminate blind spots, improve performance, and confidently communicate their value to leadership. With a background spanning shop operations, government fleet, and technology, Facundo is passionate about helping fleets transition from reactive chaos to structured, data-driven success.Bradley Northrup Public Works Fleet Superintendent, City of Carlsbad Bradley Northrup leads fleet operations for the City of Carlsbad, where he has driven significant performance improvements and helped the organization earn recognition as the #1 small fleet in the nation. Starting his career as a technician, Bradley advanced through leadership roles in San Diego County, specializing in acquisitions, policy, and electrification initiatives. He is an active NAFA contributor and advocate for fleet education, leadership development, and industry collaboration. Looking to take the next step to fleet success? Start by requesting your free copy of The Fleet Success Playbook. Written by fleet professionals for fleet professionals, the Playbook breaks down the four key pillars of fleet success, and gives you the tools you need to build a truly great fleet. Request your free (yes, really, free!) copy here: https://rtafleet.com/resources/fleet-success-playbook?utm_source=simplecast&utm_medium=footer_notes&utm_campaign=episode_213 Control fleet chaos with RTA Fleet360, proven software designed by fleet managers for fleet managers: https://rtafleet.com/book-a-demo?utm_source=simplecast&utm_medium=footer_notes&utm_campaign=episode_213

Don't get to the end of this year wishing you had taken action to change your business and your life.Click here to schedule a free discovery call for your business: https://geni.us/IFORABEDon't miss an upcoming event with The Institute: https://geni.us/InstituteEvents2026Shop-Ware gives you the tools to provide your shop with everything needed to become optimally profitable.Click here to schedule a free demo: https://info.shop-ware.com/profitabilityTransform your shop's marketing with the best in the automotive industry, Shop Marketing Pros!Get a free audit of your shop's current marketing by clicking here: https://geni.us/ShopMarketingProsShop owners, are you ready to simplify your business operations? Meet 360 Payments, your one-stop solution for effortless payment processing.Imagine this—no more juggling receipts, staplers, or endless paperwork. With 360 Payments, you get everything integrated into a single, sleek digital platform.Simplify payments. Streamline operations. Check out 360payments.com today!In this episode, Lucas and David are joined by Matt Clarke of Clark Automotive. Matt shares his journey back to his family's auto repair business, emphasizing the importance of refining operations and focusing on delivering high-quality service rather than chasing high car counts. The group discusses the evolving role of business coaching and training, including the value of accountability partners and the need to adapt to new technology in the industry.00:00 Trade Show Costs Are Ridiculous03:47 Union Inefficiency and Consequences09:13 "Prioritizing Quality Over Quantity"11:58 "Evolving Business Learning Challenges"14:35 "Epiphany in Management Training"18:14 "Refining Craft, Scaling Doubts"22:03 Choosing the Right Coach24:48 "Struggling with Accountability"28:06 "Unexpected Family Connections"33:15 "AI-Generated Estimate Dispute"37:26 "Balancing AI and Personal Touch"39:32 "Fitness, Gear, AI, and Darkness"44:37 "Unfiltered Critique of a Guru"45:20 "Mastery vs. Fake Expertise"48:44 "Adapting Teaching to Audience"54:39 "EV Market Resistance Analyzed"56:42 "Building Growth and Connections"58:38 "Vespa Culture: New York Only"

Like the show? Show your support by using our sponsors.Promotive can help you find your dream job. Touch HERE to see open jobs.Need to update your shop systems and software? Try Tekmetric HERERegister for Tektonic HERE!Launch your tool game to the next level with Launch Tech USA! HEREIn this episode, Jeff is joined by Bret T. Fadley to discuss the upcoming TOOLS training event in Hershey, Pennsylvania. Bret talks about why it's so important to keep learning and stay connected in the automotive world, and how events like this help you build strong relationships that benefit both you and your shop. Jeff also shares some of his past experiences, highlighting the super welcoming vibe at TOOLS and how these events leave you with fresh ideas and a boost of confidence heading back into your business.Timestamps:00:00 "Reflecting on TOOLS Event Vibes"08:32 Albert's Process and Event Bonds13:57 "Diagnosing Cylinder 2 Misfire"20:12 "Connecting Friends and Mentors"26:54 "TOOLS: Intimate, High-Quality Training"29:52 Networking Drives Automotive Inspiration34:11 "Canadian Caravan to Tools Event"38:56 "Casual Meet and Greet"48:46 "Enhancing Team Communication Skills"59:03 "Dealer Techs and Industry Perspectives" Follow/Subscribe to the show on social media! TikTok - https://www.tiktok.com/@jeffcompton7YouTube - https://www.youtube.com/@TheJadedMechanicFacebook - https://www.facebook.com/profile.php?id=100091347564232

#thePOZcast is proudly brought to you by Fountain - the leading enterprise platform for workforce management. Our platform enables companies to support their frontline workers from job application to departure. Fountain elevates the hiring, management, and retention of frontline workers at scale. To learn more, please visit: https://www.fountain.com/?utm_source=shrm-2024&utm_medium=event&utm_campaign=shrm-2024-podcast-adam-posner. Thanks for listening, and please follow us on Insta @NHPTalent and www.youtube.com/thePOZcast For all episodes, please check out www.thePOZcast.com    Takeaways - Ashley Heard emphasizes the importance of proper training for first-time managers. - Promoting strong individual contributors to management roles can lead to failure without support. - Management styles can be categorized into 'tight jeans' and 'cozy joggers' to illustrate different approaches. - The Pause, Consider, Act framework helps managers make thoughtful decisions under pressure. - Intentional leadership is crucial for fostering a positive team environment. - Leadership development should be an ongoing process, not a one-time event. - AI can enhance leadership by providing tools for better decision-making and communication. - Cultural sensitivity is essential for effective management in diverse teams. - Success in leadership is defined by passion for work and a balanced life. - The Manager Method book provides practical frameworks for effective management.   Chapters 00:00 Introduction to Leadership Development 02:54 The Journey to Law and Corporate Life 05:59 The Challenges of Promoting Managers 09:00 Management Styles: Tight Jeans vs. Cozy Joggers 11:46 The Pause, Consider, Act Framework 15:02 Navigating Toxic Management 18:02 The Manager Method Book Launch 20:36 Self-Discovery Through Writing 22:22 The Importance of Continuous Leadership Development 23:38 AI: A Tool for Human Connection 26:57 Using AI to Enhance Team Dynamics 29:14 The Human Element in Performance Reviews 32:07 Evolving as a People Leader 34:44 The Positive Side of HR 35:54 Navigating the Future of Work 37:43 The Journey of Entrepreneurship 39:16 Defining Success in Work and Life

Send a textIn this episode, John challenges common approaches to workplace culture and engagement. Instead of focusing on perks, surveys, and branding efforts, he introduces Adler's triad: belonging, significance, and contribution.Key points include:Belonging as the foundation of psychological safety and discretionary effort.Significance as the link between daily tasks and meaningful impact.Contribution as the need for agency, ownership, and visible influence.The episode explains why culture is shaped primarily by front line supervisors and daily interactions rather than corporate initiatives. Leaders will learn practical ways to strengthen each element of the triad and why failing to meet these needs undermines even the best strategic plans.This conversation is designed for executives, senior leaders, and managers who want a clear, behavior based framework for improving workplace culture in a lasting way.

In today's minisode, Football coach and author Brian White shares essential leadership lessons on building winning cultures that apply far beyond the field. Brian breaks down why trust must flow both ways, from the individual entering a new organization and from the team itself, and reveals why assimilating into an existing culture before trying to change it is the key to lasting impact. Whether you're a sales leader establishing yourself in a new company, a manager building team cohesion, or a CRO creating a culture where people compete selfishly but give selflessly, this episode delivers actionable insights on peer leadership, the power of direct human engagement, and why the huddle is always more important than the position. Brian White is a veteran Division I football coach, Assistant Coach of the Year, and author of The Locker Room Is Not for Sale. Over 55 years in and around elite programs including Notre Dame, he has coached national champions, developed NFL talent including Heisman Trophy winner Ron Dayne, and built cultures grounded in respect, accountability, and the human touch. Resources mentioned: The Locker Room Is Not for Sale by Brian White The Qualified Sales Leader by John McMahon Want to know how top-performing organizations create a culture of consistent success? Check out Force Management's guide to the Predictable Revenue Framework:  https://hubs.li/Q03-T6NH0 Hosted by five-time CRO John McMahon and Force Management Co-Founder John Kaplan, the Revenue Builders podcast goes behind the scenes with the sales leaders who have been there, done that, and seen the results. This show is brought to you by Force Management. We help companies improve sales performance, executing their growth strategy at the point of sale. Connect with Us: LinkedInYouTubeForce Management

In dieser Folge des Leadership Podcasts analysiert Niels Brabandt ein zunehmend relevantes Phänomen in Organisationen: Konfliktunfähigkeit im Zusammenspiel mit Pseudo-Coaching. Anhand eines realen, gerichtlich entschiedenen Praxisfalls aus einem internationalen Unternehmen zeigt Niels Brabandt, wie sachlich korrekt geführte Kritikgespräche durch die Berufung auf angebliche Coaching-Ratschläge abgebrochen werden, warum subjektives Unwohlsein keine arbeitsrechtliche Kategorie darstellt und weshalb Feedback, Kritik und Verantwortung zum professionellen Organisationsalltag gehören. Der Podcast beleuchtet die gefährliche Verwechslung von Coaching mit Therapie, den Wildwuchs unqualifizierter Coaching-Angebote, die Rolle von Safe Spaces in Unternehmen und die zentrale Bedeutung von Konfliktfähigkeit für wirksame Führung, Leistungssteuerung und Organisationsentwicklung. Niels Brabandt ordnet arbeitsrechtliche, psychologische und führungstheoretische Aspekte ein und zeigt, wie Entscheidungstragende souverän, rechtssicher und professionell mit Konfliktvermeidung, Gesprächsabbruch und Verantwortungsdelegation umgehen. Diese Episode richtet sich an Führungskräfte, Geschäftsführer, Vorstände, HR-Verantwortliche und alle Entscheidungstragenden, die Kritikgespräche wirksam führen, Pseudo-Coaching erkennen und klare Grenzen zwischen Coaching, Therapie und organisationaler Verantwortung ziehen wollen. Keywords: Niels Brabandt, Leadership Podcast, Konfliktunfähigkeit, Konfliktkompetenz, Pseudo-Coaching, Kritikgespräch, Mitarbeitergespräch, Feedbackkultur, Führung und Verantwortung, Coaching vs Therapie, Safe Space im Unternehmen, Arbeitsrecht, Gesprächspflicht, Organisationspsychologie, Performance Management, Führungskommunikation, Change Management, professionelle Führung, Executive Leadership, HR Management, Unternehmenskultur, Entscheidungsfindung, Führung in Konfliktsituationen, Management Training, Business Coaching, Leadership Development Host: Niels Brabandt / NB@NB-Networks.com Kontakt zu Niels Brabandt: https://www.linkedin.com/in/nielsbrabandt/ Niels Brabandts Leadership Letter: https://expert.nb-networks.com/ Niels Brabandts Website: https://www.nb-networks.biz/ 

Brett Kemp is the President of Flood & Peterson, an employee-owned insurance brokerage since 1939, and the strongest market share among property & casualty insurance brokerages in the region.  With career chapters in the Air Force, pharmaceutical sales, and manufacturing, Brett was a darkhorse candidate for ascendance to leadership. Aaron Eide visited Fort Collins almost exactly 25 years (to the day!) before we recorded this podcast.  He's a UND graduate and came through the same Credit and Management Training program at Community First National Bank as yours truly - only a few semesters later.  Aaron had come out to scout out an apartment and see the town before moving to Fort Collins weeks later.  I gave him the nickel tour, took him out to see some live music at Lucky Joe's and then to Elliot's Martini Bar - and we don't remember much after that!  But/and - though we only worked together for about a year and in different offices - we've maintained a professional relationship through all these years, and that's part of the theme of today's podcast.  Brett's prior experience in the military, and in manufacturing, and likewise Aaron's career in credit and banking gave them added perspective on business and risk - and especially, people - that propelled their career growth.  Lot's of great business and relationship sales content in this one, and a bit of inside-baseball on the insurance industry, and three guys who all moved to the region in a short span of time - giving us a shared perspective - and so please enjoy, as I did, my conversation with Brett Kemp and Aaron Eide.  The LoCo Experience Podcast is sponsored by: Purpose Driven Wealth Thrivent: Learn more

The Office of Personnel Management is requiring all federal supervisors to enroll in a new training program on performance management. A new memo says the mandatory training will cover how to both reward and discipline employees, as well as how to create effective performance plans. All supervisors are required to complete OPM's new training by February 9, 2026. See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

In this episode of the JuvoHub Podcast, host Jonathan Saar launches a new eight-part series exploring core learning theories and how they shape effective training. Today's focus: Andragogy, the method and practice of teaching adult learners. You'll hear reflections on the significant principles of adult learning—why adults want control over their learning experience, how life experience shapes engagement, and why relevance and problem-solving matter more than ever. Whether you design training, deliver it, or simply want to understand how adults retain information, this episode lays the foundation for stronger, more intentional learning experiences. TL;DR: Adults learn best when the content is relevant, participatory, and geared toward solving real problems. Key Takeaways: 00:00 – Welcome to the Learning Theory Series 01:37 – How do you even pronounce “Andragogy”? 01:42 – The definition and why it matters for adult education 02:20 – Why Jonathan felt this was a “fundamental” he should've known 03:10 – Four core principles of adult learning—what stood out 03:59 – Why adults want a role in planning their own instruction 04:30 – How experience becomes the backbone of adult learning 05:15 – The “what's in it for me?” factor—and why relevance is everything 06:17 – Adults solve problems; kids absorb content—the critical difference 08:00 – A call to all educators: research and apply Andragogy intentionally 09:20 – Closing thoughts and where to find more resources Why Understanding Andragogy Strengthens Every Training Experience Recognizing how adults learn is essential for building effective, meaningful training programs. Andragogy highlights that adults bring experience, seek relevance, and learn best when they understand the purpose behind the instruction. By intentionally applying these principles, educators and leaders can create training that engages, empowers, and truly resonates with adult learners. Class Dismissed! Resources: Learning Theories – Malcolm Knowles' Adult Learning Theory https://www.cornerstone.edu/blog-post/a-simple-easy-to-understand-guide-to-andragogy

This week we talk about the World Cup play-offs, as Nigeria play DR Congo on Sunday for a place in the inter-continental play-offs.We catch up on the Fifa U17 World Cup, where Morocco beat New Caledonia 16-0 in a group game, in a record-breaking scoreline.Also the latest on the CAF Women's Champions League in Egypt, with debutants ASEC Mimosas of Cote d'Ivoire among the teams making good starts.And we focus on club management, as FIFA has been in several countries running the African Edition of the Essential Course in Club Management. Plus Stuart on the EPL, as Liverpool's rough patch continues.

Ready to turn reflection into purposeful action? In this episode, I, Amy Rowlinson bring together inspiring reflections from episodes 478-482, exploring powerful themes including coaching in the workplace, redefining social engagement, embracing contentment, finding your voice, and creating indelible impact. If you're seeking inspiration to align your actions with your purpose and values, don't miss this deep dive into actionable self-discovery. With wisdom drawn from these five guests, I share practical insights and actions, showing how purposeful living is possible when you apply reflection with action.   Reflections with Actions arising from these five thought-provoking episodes: 478 Think Like a Coach with Jude Sclater 479 Redefining Social Engagement with Alex Clapp 480 Contentment in the Fells with Harrison Ward 481 Giving Everyone a Voice with Fiona Brennan-Scott 482 Indelible Impacts with Nick Gold   KEY TAKEAWAY ‘By pairing meaningful reflection with small, intentional actions, you move from theory to impact. It is in that space—between insight and implementation—that true growth and fulfilment take root.'   BOOK RECOMMENDATIONS* The Fertile Void by John Leary-Joyce - https://amzn.eu/d/9Tcf1I2 Think Like a Coach by Jude Sclater - https://amzn.eu/d/fjmNNYo   FOCUS ON WHY EPISODE LINKS: 386 In Your Own Words with Beverley Glick - https://focusonwhy.libsyn.com/website/386-in-your-own-words-with-beverley-glick 005 The Art of Social Selling with Sam Rathling - https://focusonwhy.libsyn.com/website/category/005-the-art-of-social-selling-with-sam-rathling   ABOUT THE HOST - AMY ROWLINSON Amy is a purpose and fulfilment coach, author, podcast strategist and mastermind host who empowers purpose-driven leaders to boost productivity, engagement and meaning in life and work. Through transformational conversations, Amy helps individuals overcome overwhelm and live with clarity, building living legacies along the way.   WORK WITH AMY If you're interested in how purpose can help you and your business, please book a free 30 min call via https://calendly.com/amyrowlinson/call   KEEP IN TOUCH WITH AMY Sign up for the weekly Friday Focus - https://www.amyrowlinson.com/subscribe-to-weekly-newsletter   CONNECT WITH AMY https://linktr.ee/AmyRowlinson     BUY AMY'S BOOK (Finalist in the 2025 Business Book Awards) * Focus on Why by Amy Rowlinson with George F. Kerr – https://amzn.eu/d/6W02HWu     HOSTED BY: Amy Rowlinson   DISCLAIMER The views, thoughts and opinions expressed in this podcast belong solely to the host and guest speakers. Please conduct your own due diligence. *As an Amazon Associate, Amy earns from qualifying purchases.

New to the group, it's episode 62 of Leadership Kung Fu! Sandi and Jen are enthusiastic about today's topic of new leaders and how you and your organization can set them up for success and if you're a new leader, how to tackle that transition with flying colors. Listen in as they discuss: common new leader hurdles and transition difficulties how values shift in a new role the art of letting go what your leadership will look like as you make the shift technical skills and relationship skills how relationships evolve when new leadership occurs where Imposter Syndrome can affect the new role and how limiting it can be  Taming Your Gremlin by Rick Carson troubles with the hand-off trust during the transition leadership groups for new-to leadership leaders perks of being a brand-new leader and much more! Thank you so much for listening! If you like what you hear, leave us a review on your favorite podcast platform, and make sure to check out the video cast under the "Videos" tab! Connect with Jen on LinkedIn and visit her website Own Up!® Connect with Sandi on LinkedIn and visit her website Satori Consulting, Inc! Have a comment, question, or topic for Sandi and Jen? Email us at podcast@own-up.com or leave us a comment on LinkedIn. If you like what you hear, leave us a review on your favorite listening platform!

What's the most important skill a manager can have? Showing your team that you genuinely care about them. In this episode, we explore why care and respect aren't just “nice to have,” they are the foundation of psychological safety, trust, and high morale. With research-backed insights and practical tips, we show how people-leaders can start building stronger, more human-centered teams. Other episodes we mentioned:  Top 15 Management Skills Part One and Two (2019) An exerpt from one of our live workshops on showing care and respect Two episodes on psychological safety An episode on becoming aware of your power differential as a manager Text the word “LEADING” to 66866 to be added to Nash Consulting's monthly newsletter. Just practical management skills and tips. And just once a month. Pinky swear.

Welcome to episode 61 of Leadership Kung Fu! Jen and Sandi are talking the talk and walking the walk to bring you today's topic: why leadership teams can stall! Settle in as they chat about: Words are nice, but action is important Stalling due to fear of conflict Feeling safe in the workplace How multiple priorities can actually be a hindrance Corporate whiplash and fatigue Alignment vs. accountability The Knowing-Doing gap How to stop "The Stall" The One Hard Question What parts you actually play 6 Thinking Hats by Edward de Bono Where your bias lives Timeboxing Meeting habits and much more! Thank you so much for listening! If you like what you hear, leave us a review on your favorite podcast platform, and make sure to check out the video cast under the "Videos" tab! Connect with Jen on LinkedIn and visit her website Own Up!® Connect with Sandi on LinkedIn and visit her website Satori Consulting, Inc! Have a comment, question, or topic for Sandi and Jen? Email us at podcast@own-up.com or leave us a comment on LinkedIn. If you like what you hear, leave us a review on your favorite listening platform!

Summary   In this episode of the Customer Service Revolution podcast, Denise Thompson interviews Dave Murray, VP of consulting for the DiJulius Group. They discuss the critical connection between employee experience and customer experience, the challenges of accidental management, and the importance of a strong recruiting and onboarding process. Dave shares insights from his book, 'The Employee Experience Revolution,' emphasizing the need for organizations to focus on internal culture to drive external success. The conversation also touches on the evolving expectations of employees, particularly regarding work-life balance, and previews upcoming workshops aimed at improving recruitment and onboarding practices.   Takeaways Employee experience directly impacts customer experience. 82% of managers are accidental managers, lacking training. Transforming internal culture can lead to better customer service. Companies must focus on consistent management practices. Recruiting processes should reflect company culture and values. Onboarding is a critical opportunity for engagement. Work-life balance is increasingly important for employees. Organizations need to proactively manage their culture. Effective training for managers is essential for retention. Creating a memorable experience starts from the first contact. Sound Bites "82% of managers are accidental managers." "Two minutes to 12 seconds is a big difference." "We want to be selective in our hiring." Chapters 00:00Introduction to Customer Experience and Employee Engagement 01:58The Need for Employee Experience Revolution 05:01Transforming Customer Experience through Employee Engagement 09:36Attracting and Retaining Top Talent 13:58The Importance of a Positive Recruiting Experience 17:39Creating Growth Opportunities for Employees 22:26The Importance of Structured Training 24:17Creating a Memorable Recruiting Experience 27:06Attracting Candidates: Company Culture and Reputation 31:04Work-Life Balance and Generational Expectations 34:18Enhancing the Onboarding Process 37:35Applying Recruitment Strategies to Educational Institutions   Links Customer Experience Executive Academy: https://thedijuliusgroup.com/project/cx-executive-academy/ Interview Questions: https://thedijuliusgroup.com/resources/ The DiJulius Group Methdology: https://thedijuliusgroup.com/x-commandment-methodology/ Experience Revolution Membership:  https://thedijuliusgroup.com/membership/ Schedule a Complimentary Call with one of our advisors:  tdg.click/claudia Books:  https://thedijuliusgroup.com/shop/ Zappos call:  https://thedijuliusgroup.com/is-zappos-really-that-good-at-customer-service-manager-fired-for-responses-to-online-reviewers/ Blogs on Above and Beyond Culture: https://thedijuliusgroup.com/category/above-beyond-culture/ Contacts:  Lindsey@thedijuliusgroup.com , Claudia@thedijuliusgroup.com Subscribe We talk about topics like this each week; be sure to subscribe wherever you listen to podcasts so you don't miss an episode.

Ready for some self reflection? Here's episode 60 of Leadership Kung Fu! Sandi and Jen are asking us to take some time and join them a moment as they chat about the importance of a mid-year check in, not just with our teams, but with ourselves too! Listen along as they highlight: The importance of sense-making Measuring your efficacy, not your results How often are you getting feedback? Your leadership "brand" Behavior that reflects value Reactiveness and the signs of burnout, physical and non Intentional resets A.I. in leadership styles and the most popular uses as of recording Goals and the metrics of goals Are your metrics just a sign of activity? Driving focus The weights of risk and opportunity and much more! Thank you so much for listening! If you like what you hear, leave us a review on your favorite podcast platform, and make sure to check out the video cast under the "Videos" tab! Connect with Jen on LinkedIn and visit her website Own Up!® Connect with Sandi on LinkedIn and visit her website Satori Consulting, Inc! Have a comment, question, or topic for Sandi and Jen? Email us at podcast@own-up.com or leave us a comment on LinkedIn! If you like what you hear, leave us a review on your favorite listening platform!

What is the result of lack of management training?  Turnover costs a company 50%-700% based on their salary per year.  The company gets a return on investment by training your managers. New managers get eaten alive by those they are managing. Do you have a business that lacks a management system and training?  Take advantage of a complimentary business strategy session to discover the opportunities in your business! Book a strategy call today! https://actioncoachwi.com/contact-us/ Daily Dose of Business: https://actioncoachwi.com/daily-dose/  Sign up today! 12-Week Management MasterClass: https://actioncoachwi.com/management-training/   Sign Up Today!

#thePOZcast is proudly brought to you by Fountain - the leading enterprise platform for workforce management. Our platform enables companies to support their frontline workers from job application to departure. Fountain elevates the hiring, management, and retention of frontline workers at scale.To learn more, please visit: https://www.fountain.com/?utm_source=shrm-2024&utm_medium=event&utm_campaign=shrm-2024-podcast-adam-posner.Thanks for listening, and please follow us on Insta @NHPTalent and www.youtube.com/thePOZcastFor all episodes, please check out www.thePOZcast.com Takeaways - Joelle Emerson emphasizes the importance of making the world a better place through one's work.- Her journey into law was influenced by a personal trauma that highlighted the need for justice.- Joelle's pivot from practicing law to consulting was driven by a desire to create proactive solutions.- The tech industry's evolving conversation around culture and diversity has opened new opportunities for consulting.- Hiring for 'culture fit' often leads to homogeneity rather than diversity of thought.- Structured interview processes are essential for fair and equitable hiring practices.- Change management is crucial for implementing new hiring strategies successfully.- Early failures in business taught Joelle the importance of engaging people in new processes.- Leadership alignment is key to successful DEI initiatives within organizations.- The current state of DEI is complex, with varying definitions and levels of commitment across companies. DEI has become a target for scrutiny due to a lack of shared definitions.- Equity is often misunderstood, leading to misconceptions about its goals.- Diversity encompasses a wide range of identities beyond race and gender.- Generational differences in the workforce require tailored management strategies.- Training for managers must evolve to meet the complexities of modern workplaces.- Data and AI can provide valuable insights into organizational culture.- Reverse discrimination is a real concern, but not as common as perceived.- Thoughtful DEI initiatives can benefit all employees, not just specific groups.- Organizations are increasingly embedding DEI into their core practices.- Continuous learning and upskilling are essential for employee growth. Chapters00:00 Introduction to Joelle Emerson and Paradigm01:54 Joelle's Journey to Law and Civil Rights04:39 The Pivot from Law to Consulting08:31 The Birth of Paradigm and Cultural Conversations10:05 The Flaws of 'Culture Fit' in Hiring12:53 The Importance of Structured Interview Processes16:10 Learning from Early Failures in Business20:51 Aligning Leadership with DEI Initiatives23:46 The Current State of DEI in Organizations25:22 Understanding DEI: Definitions and Misconceptions29:02 Generational Dynamics in the Workforce32:53 The Evolving Role of Management in a Complex World36:41 Data-Driven Insights: The Power of AI in Culture39:23 Navigating Reverse Discrimination and Fairness in DEI41:51 Future Trends: Building Cultures for Everyone46:44 Embracing AI: Opportunities and Growth in the Workplace 

On this episode of the Managing with Mind and Heart, host Ethan Nash tackles the nitty gritty of email best practices, from formatting to feedback.  Links:  #122 — Feedback Over Email #102 — The Magic Email Text the word “LEADING” to 66866 to be added to Nash Consulting's monthly newsletter. Just practical management skills and tips. And just once a month. Pinky swear. Feedback on this episode? Send us an email: contact@nashconsulting.com.

An Exciting Event! Management Training! | Down Payment the Podcast for Used Car Dealers S4 E36Join us at the Hilton Garden Inn in the Denver Tech Center for two days filled with learning and networking. This event is perfect for dealership managers looking to enhance their skills and stay ahead in the industry. Don't miss out on this opportunity to connect with industry experts and fellow professionals.REGISTER NOW AT https://dealershipacademy.eventbrite.comEvent Date: August 12, 2025 starting at 9:00 AM (Mountain Time) and ending on August 13, 2025 at 1:00 PM (Mountain Time).Why Attend? This Manager's Academy will provide both seasoned and newly promoted dealership managers with knowledge and skills to succeed in a rapidly evolving automotive industry. Now more than ever, dealerships need their managers to perform a wider array of duties requiring more skills and talent than ever before. Taking a strategic approach to dealership management, the Dealership Manager's Academy will provide attendees with cutting edge training across topics applicable to any dealership employee in a leadership role. This is the training that should be mandatory to be a manager in any automotive dealership, packed into a single high-powered training event!Topics Include:Role of the Manager (and how automotive is very different from your average job)Building the Right Dealership Culture - And Using it to Drive Change!Essential HR for the Dealership (and how to keep the dealership drama away)Coaching and Mentoring - The Most Important Manager SkillsStrategy and Problem Solving in Today's Automotive MarketHow To Teach Employees (because training is everything)Soft Skills Sessions - Learn De-Escalation, Employee Engagement, and Power Meeting SkillsSAVE $100 USE DISCOUNT CODE: AUGUSTREGISTER TODAY AT https://dealershipacademy.eventbrite.comDon't miss an episode! Subscribe to Down Payment now!Visit all our sites at YouTube - @DownPaymentPodcastYouTube - @cardealeru5061X - @DownPaymentPodInstagram - @DownPaymentPodcastDon't forget to like and subscribe!#carsales #usedcar #usedcarsforsale ##autosales #automobile #auto #cardealer #cardealership #preownedcar #secondhandcar #buyherepayhere #managmenttraining #manager #managertraining #denver #colorado

In this episode, special guest Todd Crowder joins Samuel to unpack what it really takes to develop transformational leaders in medical sales. Together, they explore how proper management training and mentorship can unlock the full potential of a team, and directly impact revenue, culture, and long-term growth. We dig into the often-overlooked transition from top-performing rep to successful manager. Todd shares how to empower new leaders to think like CEOs, embrace strategic thinking, and handle hiring with confidence. If you've ever struggled with promoting the right person or building leadership from within, this conversation gives you a proven framework to do it right. You'll also learn how mindset can reshape a team's success. Todd explains how to stay solution-oriented, even when facing adversity or toxic work environments. With real-life stories and insights, he shows how energy, emotional intelligence, and vision can turn roadblocks into stepping stones for growth. Whether you're aiming to break into medical sales or level up into a leadership role, this episode is packed with the strategies, tools, and mindset shifts you need. From hiring smarter to building future executives, Samuel and Todd deliver the blueprint to help you lead with purpose and drive real impact. Connect with Todd: LinkedIn Connect with Me: LinkedIn Love the show? Subscribe, rate, review, and share! Here's How » Want to connect with past guests and access exclusive Q&As? Join our EYS Skool Community today!

Keith Willis joins the Lounge to discuss his early years of Military Service as an officer in the Gulf War and how it launched him into his Leadership journey. Founder of Core Management Training Keith gives great insight on the core competencies of Leadership.

On this episode of the Managing with Mind and Heart Podcast, Ethan Nash is joined by Nash Consulting's own Akpene Torku Sims. They discuss how to identify an employee's strengths, and consider why assigning roles and responsibilities without considering individual talents is detrimental to the business and workplace morale.  Text the word “LEADING” to 66866 to be added to Nash Consulting's monthly newsletter. Just practical management skills and tips. And just once a month. Pinky swear.

In this live training sales expert Jeff Goldberg will share his thoughts on managing your pipeline and will take any questions during Ask Jeff Anything!Find out more about Jeff:https://jgsalespro.com/⁠⁠⁠⁠⁠⁠⁠Connect with Jeff on LinkedIn:https://www.linkedin.com/in/jeffgoldbergsalescoach/

“Being willing to let people make mistakes is a bit of a sacrifice because when you choose not to over define the behaviors, people will learn from trial and error.” Autonomy is one of the biggest drivers of motivation. But finding ways to give employees freedom in their jobs can be challenging. Tune in as Ethan and Mike explore this critical topic. This episode originally released back in 2023.  Links:  Episode on the Decision Making Styles Episode on SCARF Text the word “LEADING” to 66866 to be added to Nash Consulting's monthly newsletter. Just practical management skills and tips. And just once a month. Pinky swear.

It's a group effort over here on Leadership Kung Fu, so we're glad you're here for episode 59! Join Jen and Sandi as they dissect the topic of Concious Un-Bossing, and listen along as they cover: Jen's NEW book Workers are the Solution, Not the Problem: A Guidebook to Leading Differently how Gen Z is bringing changes to the workplace conscious uncoupling what it means to start to change a workplace culture purpose over power inclusivity is a power tool trust at every level and how it becomes an operating system mature accountability systems how group leadership makes you a better person how leading is a capability, not a title what advantages your business can gain from this model how shifting to a new cultural model takes time the books Humanocracy by Gary Hamel and Michele Zanini and The Social Leadership Handbook by Julian Stodd what happens when human solve problems together and more! Thank you so much for listening! If you like what you hear, leave us a review on your favorite podcast platform, and make sure to check out the video cast under the "Videos" tab! Connect with Jen on LinkedIn and visit her website Own Up!® Connect with Sandi on LinkedIn and visit her website Satori Consulting, Inc! Have a comment, question, or topic for Sandi and Jen? Email us at podcast@own-up.com or leave us a comment on LinkedIn! If you like what you hear, leave us a review on your favorite listening platform!

On this episode of the Managing with Mind and Heart Podcast, hosts Ethan and Mike Nash explore workplace communication hierarchies and dynamics, including when skip-level meetings are appropriate and when they risk turning into going “over someone's head.” The host duo digs into the nuances of open-door policies and how thoughtful, intentional communication can empower employees and management, leading to an improved culture and morale.  Text the word “LEADING” to 66866 to be added to Nash Consulting's monthly newsletter. Just practical management skills and tips. And just once a month. Pinky swear. Feedback on this episode? Send us an email: contact@nashconsulting.com.

In this episode of Owned and Operated, we shift focus to a critical yet often overlooked pillar of business success: leadership development and management training. With insights from Amir of Snowball Industries, we dig into how identifying and nurturing potential leaders is foundational to scaling tier two and tier three service businesses.The discussion explores the evolution from technical expertise to soft skills as the driving force behind effective leadership. We unpack the core values that matter most—empathy, urgency, financial intelligence, and humility—and how they shape team culture, performance, and long-term growth. John and Amir also examine structured training programs, peer learning opportunities, and practical management tools that enable owners and operators to build sustainable, high-performance teams.For anyone acquiring or operating in remote and niche sectors like HVAC or turf installation, this conversation delivers actionable insight into creating a leadership framework that fuels operational excellence and employee retention.

In this episode of Small Business Black Holes, Alan Pentz sits down with Gavin Howarth, CEO of Howarths, to explore the delicate art of family business succession and modern HR challenges. From successfully transitioning a family business without damaging relationships to navigating the complexities of workplace culture in a post-pandemic world, this conversation offers invaluable insights for business owners. Whether you're managing a family enterprise or seeking to build a high-performance culture, you'll discover practical strategies for growth, including how to leverage data and AI while maintaining the human element in your organization.

Travel back in time with Jen and Sandi as they chat about a topic that's not necessarily new, but is certainly still a topic of discussion: working remotely and hybrid workforces! Whether you're taking a break in the breakroom or moving laundry inbetween meetings, listen along as Jen and Sandi discuss: The importance of asking questions and the weight of listening a brief conversation about how engagement surveys can fail you thinking about how your work is best done could influece hybrid work management what working in a conducive environment to the work you do can influence work output looking at the work instead of seeking giving "same treatment" what can cause resentment among hybrid teams the strategy of shaping in office/remote work around the type of people who work for/with you the state of strategy your workforce is the solution if you are setting them up for success regardless of environment new terms and slang that have come from 5 years of hybrid workforces how celebrating success is important half thebattle is understanding the correct problems to solve Red Team Thinking benefits and more! Thank you so much for listening! If you like what you hear, leave us a review on your favorite podcast platform, and make sure to check out the video cast under the "Videos" tab! Connect with Jen on LinkedIn and visit her website Own Up!® Connect with Sandi on LinkedIn and visit her website Satori Consulting, Inc! Have a comment, question, or topic for Sandi and Jen? Email us at podcast@own-up.com or leave us a comment on LinkedIn! If you like what you hear, leave us a review on your favorite listening platform!

Chapters 00:00 Introduction to the Future of Work01:26 The Impact of Family Background on Career03:05 Career Journey and Work-Life Integration05:48 The Shift in Workplace Culture Post-Pandemic10:56 The Importance of Intentional Office Presence14:39 Future of Work Grand Challenge and Reskilling19:15 AI's Role in the Future of Work21:26 Empowering Employees in the Age of AI22:00 Investing in Talent: Measuring Success23:05 Reimagining Workplace Relationships24:45 Creating Open Feedback Loops26:23 Equity as a Profit Driver29:09 Measuring Equity and Employee Engagement30:47 Insights from Writing 'The Win-Win Workplace'32:36 The Concept of Shared Value34:04 Building Community in the Workplace35:26 Who Should Read 'The Win-Win Workplace'?36:54 The Future of Work: Avoiding Old Mistakes37:54 Defining Success Beyond Career Achievements 

Ever wonder what our live leadership development workshops are like? This episode is a short clip of a live workshop we put on a couple of months ago. If you sign up for this online workshop series, use this code at checkout to get a 25% discount: MINDANDHEARTPOD We edited out any voices of participants, plus all the group work, breakout rooms, and Q/A, so you'll just hear Ethan. In this episode, Ethan discusses the power differential: what it is, what it's made of, and how to moderate it. 

Ever wonder what our live leadership development workshops are like? This episode is a short clip of a live workshop we put on a couple of months ago. If you sign up for this online workshop series, use this code at checkout to get a 25% discount: MINDANDHEARTPOD We edited out any voices of participants, plus all the group work, breakout rooms, and Q/A, so you'll just hear Ethan. In this episode, Ethan discusses the concept of psycological safety in the workplace. 

In this episode, host Ethan Nash discusses the four categories of feedback: feedback on ideas, on performance, on skills and competencies, and on style. A functioning team, he explains, is comfortable giving and receiving all types of feedback.  Ethan wraps up the episode with some discussion questions for managers to gauge their teams' comfortability with feedback, with the goal of creating a culture of feedback at work.  We mentioned episode 96, "Coaching by Hypothesis" in this episode.  Text the word “LEADING” to 66866 to be added to Nash Consulting's monthly newsletter. Just practical management skills and tips. And just once a month. Pinky swear.

In this insightful episode of Training Unleashed, host Evan Hackel sits down with Tara Landes, founder of Bellrock, to explore innovative approaches to leadership training and effective management practices. Tara shares her unique synchronous online training methodology, designed to engage learners through live workshops, breakout sessions, and one-on-one coaching. She discusses why reinforcement and real-world application are critical for leadership development and explains how her Management Foundations course helps leaders build long-term habits. Key Topics Discussed: Why synchronous learning is making a comeback in leadership training How breakout sessions and real-world application improve learning retention The importance of one-on-one coaching and how to structure impactful sessions How Gallup's StrengthsFinder approach applies to management Practical tips for holding better leadership conversations Stay inspired and keep learning! Please like, share, and rate our podcast to help us reach more professionals like you. For more episodes visit us at trainingunleashed.net Watch the episode: https://youtu.be/oM6heiAKYN8 Connect with us: https://learning.net/ https://www.facebook.com/thelearningnetwork https://www.instagram.com/tln_solutions/ https://twitter.com/TLN_Solutions https://www.linkedin.com/company/283736 Learn more about your ad choices. Visit megaphone.fm/adchoices

This episode provides a concise five-minute sales management training focused on managing individual salespeople. The discussion covers the importance of using a calendar operating system, emphasizing the necessity of discipline and accountability, and the importance of tracking and analyzing metrics to improve conversion rates in the sales pipeline. The episode also highlights the need for regular one-on-one meetings to address issues and provide training, while also noting the importance of being understanding of personal circumstances that may impact performance. Practical tips and actionable steps are provided for new managers, business owners, and trainers aiming to build effective sales teams.Chapters00:00 Introduction and Overview00:53 Starting the Sales Management Training01:11 Calendar Operating System02:23 Rep Attitudes and Accountability03:50 Effective One-on-One Meetings04:33 Manipulating Results with Systems and Data05:23 Conclusion and Final Thoughts Thank you for supporting Building Great Sales Teams! If you want to learn more about our host Doug Mitchell or get free BGST resources go to www.salesprogrambuilder.comAnd don't forget to visit us on Apple Podcasts to leave a review and let us know what you think! Your feedback keeps us going. Thanks for helping us spread the word!

Ever wonder what our live leadership development workshops are like? This episode is a short clip of a live workshop we put on a couple of months ago. If you sign up for this online workshop series, use this code at checkout to get a 25% discount: MINDANDHEARTPOD We edited out any voices of participants, plus all the group work, breakout rooms, and Q/A, so you'll just hear Ethan. In this episode, Ethan discusses why adaptive skills are so important, and how to improve them. He then double-clicks on the skill of listening, and gives participants top tips on how to become a better listener and leader. 

“I've learned that people will forget what you said, people will forget what you did, but people will never forget how you made them feel.” -Maya Angelou In this episode of the Managing with Mind and Heart, host Ethan Nash breaks down the core principles of coaching, a must-have skill for any manager. Listen in to sharpen your coaching game and lead with authenticity, curiousity, and care. This episode referred to the following:  Minisode: How to Really Listen Authentic Conversations: Building a Cohesive Leadership Team Text the word “LEADING” to 66866 to be added to Nash Consulting's monthly newsletter. Just practical management skills and tips. And just once a month. Pinky swear.

Top Leadership Mistakes: Insights with Coach ReggieIn this episode of the Whiskey and Wisdom podcast, host Chris Kellum and co-host Tyler Yaw welcome back popular guest Coach Reggie, who brings tequila this time to discuss key leadership and management insights from his extensive coaching experience. The team explores 11 common mistakes that leaders often make, such as lack of vision, poor communication, ignoring core values, and failing to develop their team. Reggie also touches on the importance of self-care and staying passionate and focused as a leader. The discussion is infused with anecdotes, practical tips, and the value of structured master classes for business growth. They also talk about Reggie's push for broader impact beyond just CEOs to all members of an organization, wrapping up with advice on seeking input, learning, planning, and acting for success.00:00 Introduction and Welcome00:27 New Studio Space Announcement01:01 Tequila Tasting with Papa Reggie02:31 Leadership and Business Coaching04:01 Sales Training Insights07:10 Management Training and Challenges13:24 Top Leadership Mistakes43:43 Understanding Different Communication Styles44:44 Mistake #5: Not Developing the Team47:14 Mistake #6: Not Seeking Input57:53 Mistake #7: Lack of Accountability01:01:43 Mistake #8: Lack of Delegation01:03:24 Mistake #9: Lack of Self-Care01:06:05 Mistake #10: Lack of Passion01:07:14 Mistake #11: Lack of Focus01:10:00 Conclusion and Final Thoughts

Join our upcoming online workshop series of our cornerstone program, "Managing with Mind & Heart." “There is an inherent power to the nature of our work, and there's a separation because of that.”  In this episode of the Managing with Mind and Heart Podcast, hosts Ethan and Mike Nash discuss the concept of the inevitable “power differential” that exists between managers and employees. Taking advantage of the power is obviously harmful, but so is ignoring it.  A great manager knows how to moderate the power differential — tune in to hear Nash Consulting's tips on how to master this skill. (Note: This episode is a follow up to a recent episode on becoming aware of your power differential.) Text the word “LEADING” to 66866 to be added to Nash Consulting's monthly newsletter. Just practical management skills and tips. And just once a month. Pinky swear.

Management Training, Trust, and the Evolving Role of Leaders In this episode, Michael sits down with David Dilger, founder of Edge Legal, to explore managers' challenges and why so many struggle in leadership roles. David shares his career journey and what led him to help organizations build positive, trust-based workplaces. Michael highlights a common workplace issue—managers being promoted for their technical skills rather than leadership abilities—leaving them unprepared for the realities of team management. They discuss why avoiding difficult conversations is more common than outright bad leadership and how addressing challenges early can make all the difference. The conversation also dives into: ✅ The role of trust in leadership and how it impacts team performance ✅ Psychological safety—why employees need to feel secure to thrive ✅ The shift from traditional management to mentorship and coaching-driven leadership If you want to build stronger, more engaged teams, this episode is packed with insights you won't want to miss! Building Strong Teams: Communication, Boundaries, and Leadership Michael and David continue their conversation by tackling one of the biggest keys to effective leadership: communication. David shares his expertise on how managers can understand individual strengths, respect personal boundaries, and create a supportive, high-performing team. They also discuss:

Ever wonder what our live leadership development workshops are like? This episode is a short clip of a live workshop we put on a couple of months ago. If you sign up for this online workshop series, use this code at checkout to get a 25% discount: MINDANDHEARTPOD We edited out any voices of participants, plus all the group work, breakout rooms, and Q/A, so you'll just hear Ethan. In this short episode, Ethan discusses the most important management skill in good leaders' toolboxes: how to show care and respect to their employees. 

A crisis does not have to break your church or nonprofit organization. In this episode, Phil Cooke https://philcooke.com offers an overview of crisis management based on his book and masterclass titled, “Church on Trial: How to Protect Your Congregation, Mission, and Reputation During a Crisis.” Find out how to failsafe your ministry from a crisis with leadership tips on vetting employees, creating a healthy work culture, developing a crisis plan, and offering your employees crisis management training. A crisis can be an opportunity to strengthen your church to weather the storm. Get my FREE DOWNLOAD and transform your creative leadership skills when you sign up for my newsletter here: https://www.philcooke.com/subscribe/   Get the Book: “Church on Trial – How to Protect Your Congregation, Mission, and Reputation During a Crisis”Get your copy here: https://philcooke.com/crisis  Order bulk copies for your pastor team, staff and board members. Contact info@influencelab.com for details on bulk orders.  Sign up for the Masterclass! Church on Trial – Crisis Management Masterclass with Phil CookeIndividual and group rates available at: https://philcooke.com/masterclass Subscribe to my podcast for more career advice and creative leadership skills: https://podcasts.apple.com/us/podcast/phil-cooke-podcast/id1439369056 Prefer video? Subscribe to my YouTube channel to level up your creative leadership skills: https://www.youtube.com/c/philcookeofficial?sub_confirmation=1  ======================================== Phil Cooke – Media Producer/Writer/Speaker/CoachHelping Creative Leaders Influence the World Do you have a message or story the world needs to hear? I offer advice on creative leadership, digital media, branding, marketing, film and television production – and the faith to take you from where you are in your ministry or career to where you want to be.  As a filmmaker, media consultant and co-founder of Cooke Media Group in Los Angeles, my client list includes Hollywood studios, major nonprofit organizations, and many of the most respected churches and ministries in the world. I've produced media programming in nearly 70 countries and created many of the most influential inspirational TV programs in history.  My philosophy? Get your ideas out there and change the world in the process.  ========================== Connect with me on social media: Twitter https://twitter.com/philcooke Facebook https://www.facebook.com/philcookepage/ Instagram https://www.instagram.com/philcooke/ Podcast https://itunes.apple.com/us/podcast/philcookes-podcast/id1439369056  Find out about Cooke Media Group here: https://www.cookemediagroup.com ===========================  *More About This Episode* Weather the Storm – Crisis Management Training for Churches and Nonprofits with Phil Cooke Phil Cooke's Church on Trial is an indispensable tool to help church, ministry and nonprofit leaders respond to a crisis thoughtfully, appropriately, and positively. In the book and in the masterclass, you'll find out: ·      Best practices to implement now to avoid a crisis ·      The first thing to do when a crisis hits to maintain congregational trust and unity ·      How to safeguard your church's reputation before it crashes ·      The one thing you should never do in a crisis ·      How to get in front of a crisis with the truth ·      And more... Church on Trial will help you create a transparent culture as a defense against crisis – and if one does happen, serve as a guide to help you respond quickly and effectively.  Get the book: https://philcooke.com/crisis Get the masterclass: Church on Trial – Crisis Management Masterclass with Phil CookeIndividual and group rates available at: https://philcooke.com/masterclass   (As an Amazon Associate, I earn from qualifying purchases. This helps support my channel and allows us to continue making videos like this. Thank you for the support!)

Collin welcomes Kate O'Neil once again, CEO of Teeming, to discuss the challenges of leadership. They talk about the importance of effective communication and adapting to change in a leadership role. Kate shares her experiences of being promoted to a higher position and the mistakes she made along the way. She also emphasizes the need for proper management training and the impact it can have on both managers and their teams.Follow the Host:Collin Mitchell (Partner, Leadium)Our Episode Guest:Kate O'Neil (CEO, Teaming)Sponsored By:Leadium | The leader in outbound sales appointment setting*If you'd like to be a guest on the show or have any questions, email us at guest@salestransformation.co - Just tell us why you're reaching out and we'll contact you as soon as we can!