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On this episode of the Hospitable Hosts podcast, our guest is Christopher John, a Hospitable Host.Christopher shares his journey from real estate investing to successful short-term rentals in Seattle, including strategies for pricing, guest experience, and leveraging technology during major events like the FIFA World Cup.Timestamps:0:10 - Introduction2:30 - Starting out with short-term rentals6:21 - Getting into the business long-term8:18 - World Cup impact on short-term rentals11:56 - Enhancing guest experiences15:00 - Lessons learned19:15 - Advice for getting started
On this episode of the Hospitable Hosts podcast, our guest is Jonathan Sukhia, CEO of Topkey. Jonathan shares insights on expense management, trust accounting, and financial automation for short-term rental operators. Discover how to streamline your financial processes, avoid common pitfalls, and scale your business effectively.Timestamps:0:00 - Introduction1:50 - Why Topkey was created7:53 - The importance of financial management11:25 - Understanding trust accounting15:06 - Keeping STR accounting organized17:43 - Integration with Hospitable
On this episode of the Hospitable Hosts podcast, our guest is Mark Lumpkin from STR Cribs.Mark shares expert insights on transforming properties into profitable short-term rentals, covering renovation timelines, red flags, design strategies, ROI, and guest experience enhancements.Connect with Mark on Linkedin.Timestamps:0:10 - Introduction2:10 - Preparing a house for short-term renting3:45 - Property red flags5:56 - Designing a lasting property8:10 - Maximizing ROI10:33 - Creating a memorable guest experience15:40 - Adding small upgrades on a budget18:05 - Avoiding costly mistakes
On this episode of the Hospitable Hosts podcast, we're talking to Keith Clarke, a San Diego-based host who has unlocked the secret to repeat business. With 10 properties in Encinitas and a 65% repeat-guest rate, Keith is here to tell us why he still prioritizes personal check-ins, why he never charges for an early check-out, and how treating people like individuals, not line items, is the ultimate growth strategy.Check out http://encinitasbungalows.com/Timestamps:0:10 - Getting started with the short-term rental business8:34 - Screening guests in person12:46 - Property portfolio15:11 - Getting repeat bookings22:00 - Solving business challenges
In this episode, Ray and Silvia are joined by Jodie Odlin, a 10-year Airbnb host, creator of the Hospitable Hosts book series, founder of a publishing company, and the driving force behind the Global Hospitality Collective. The episode opens with a discussion on co-host responsibility for property damages, including a tricky real-world scenario involving a mystery carpet stain, AirCover limitations, and why documenting property condition from day one is so important. Jodie then shares her remarkable journey from hotel management school in Australia to running 15 short-term rental properties in the UK, all managed remotely from Australia.In This Episode, We Cover: Weekly topic: who's responsible when damage can't be pinned to a specific guest or stay, and why clear documentation protects everyone Why AirCover only applies when damage is linked to a specific booking Jodie's tip for a small per-booking management fee as a slush fund for unclaimable damages How Jodie became an accidental host in the Cotswolds, with her children as her first cleaning team The arbitrage model explained, and how Jodie scaled to 15 UK properties managed remotely from Australia When to screen out difficult property owners, and why some opportunities are really just distractions How the Hospitable Hosts book series was born out of conference conversations and Clubhouse connections Why Jodie opened her own publishing company for the second book onward The Couples Edition and STR Sisterhood, the newest books in the series The Global Hospitality Collective, a certification body Jodie is launching to raise standards across the short-term rental industry Jodie winning the Shorty Award for Entrepreneur of the Year 2025 The one thing Jodie says every host should do right now: invest in their own educationInterview with Author and STR Business Owner: Jodie OdlinJodie Odlin is a 10-year Airbnb host and serial entrepreneur based in Australia, with a portfolio of 15 properties in the UK running on the rental arbitrage model. With a background in hotel management and extensive experience traveling and hosting around the world, Jodie is the creator of the Hospitable Hosts multi-author book series, now spanning five volumes including a Couples Edition and the STR Sisterhood. She is also the founder of a boutique publishing company, and the Global Hospitality Collective, a soon-to-launch certification and community platform designed to raise hospitality standards across the short-term rental industry. In 2025, Jodie was awarded Entrepreneur of the Year at the Shorty Awards in London. Website: www.hospitablehosts.com Instagram: @hospitablehosts Tetbury Escapes: tetburyescapes.co.uk Instagram: @tetburyescapesWhere to stay, hosted by the Superhosts Down Under team Ray's Airbnbs: raymondyee.com.au/airbnb Silvia's Airbnb: airbnb.com/slink/Kpse4K4X
In this episode of the Hospitable Hosts podcast, we chat with Cathleen Cataldo - founder of Discovered in Travels. Cathleen shares her unique approach to short-term rental management, blending fashion industry insights with hospitality. She discusses branding, personalized guest experiences, leveraging family expertise, and future growth strategies in the competitive Poconos market.Timestamps:0:00 - Introduction2:25 - Applying trend forecasting to short-term rentals3:35 - Branding for short-term rentals5:35 - Boutique company vs large establishment7:50 - Creating unique guest experiences11:35 - Running a family-owned property management business13:03 - Future plans17:35 - Rapid fire round
In this episode of the Hospitable Hosts podcast, we talk with Pierce Hattie from KeyNest to explore innovative key management solutions for short-term rentals. We discuss how KeyNest's network of secure key points and new integrations with Hospitable streamline operations, enhance security, and improve guest experiences across Australia, as well as globally.Timestamps:0:00 - Introduction2:09 - Understanding KeyNest's operations and customer base4:02 - KeyNest vs lockboxes8:25 - How KeyNest works in Australia9:33 - KeyNest integration with Hospitable11:20 - Guest Experience with KeyNest13:25 - Reducing operational load17:51 - Trends in key management and check-in processes20:57 - KeyNest's future plans
In this episode of the Hospitable Hosts podcast, our guest is Stefan Scheurer. Stefan shares his journey to becoming a top-rated Airbnb host in Germany. Discover how he leverages automation, AI, and smart home technology to create hyper-personalized guest experiences and streamline operations.Timestamps:0:10 - Introduction2:28 - Message automation6:30 - Home automation8:55 - Detailed automation breakdown14:00 - Electric car charging automation18:15 - Maintaining a 5-star guest experience
Investor Fuel Real Estate Investing Mastermind - Audio Version
In this episode, Dylan Silver speaks with Teresa Perkins, founder of Stay Scenic, about how she and her husband turned an in-law suite in their home into a successful short-term rental business. What began as a practical solution after a challenging home purchase—including a house fire and flood—became the foundation for their real estate investing journey. Teresa shares how focusing on one strategy helped them build a steady income stream through short-term rentals while also creating space for meaningful hospitality experiences. She also discusses her nonprofit, Small Cloud Housing Inc., which focuses on transitional housing for veterans, individuals reentering society after incarceration, and young adults aging out of foster care. This episode highlights the intersection of real estate investing, hospitality, purpose-driven business, and community impact. Professional Real Estate Investors - How we can help you: Investor Fuel Mastermind: Learn more about the Investor Fuel Mastermind, including 100% deal financing, massive discounts from vendors and sponsors you're already using, our world class community of over 150 members, and SO much more here: http://www.investorfuel.com/apply Investor Machine Marketing Partnership: Are you looking for consistent, high quality lead generation? Investor Machine is America's #1 lead generation service professional investors. Investor Machine provides true 'white glove' support to help you build the perfect marketing plan, then we'll execute it for you…talking and working together on an ongoing basis to help you hit YOUR goals! Learn more here: http://www.investormachine.com Coaching with Mike Hambright: Interested in 1 on 1 coaching with Mike Hambright? Mike coaches entrepreneurs looking to level up, build coaching or service based businesses (Mike runs multiple 7 and 8 figure a year businesses), building a coaching program and more. Learn more here: https://investorfuel.com/coachingwithmike Attend a Vacation/Mastermind Retreat with Mike Hambright: Interested in joining a "mini-mastermind" with Mike and his private clients on an upcoming "Retreat", either at locations like Cabo San Lucas, Napa, Park City ski trip, Yellowstone, or even at Mike's East Texas "Big H Ranch"? Learn more here: http://www.investorfuel.com/retreat Property Insurance: Join the largest and most investor friendly property insurance provider in 2 minutes. Free to join, and insure all your flips and rentals within minutes! There is NO easier insurance provider on the planet (turn insurance on or off in 1 minute without talking to anyone!), and there's no 15-30% agent mark up through this platform! Register here: https://myinvestorinsurance.com/ New Real Estate Investors - How we can work together: Investor Fuel Club (Coaching and Deal Partner Community): Looking to kickstart your real estate investing career? Join our one of a kind Coaching Community, Investor Fuel Club, where you'll get trained by some of the best real estate investors in America, and partner with them on deals! You don't need $ for deals…we'll partner with you and hold your hand along the way! Learn More here: http://www.investorfuel.com/club —--------------------
Transform your property into a wellness sanctuary that attracts high-end guests with insights from Stacey Olson, Director of Sustainable Design at Gensler. Discover how biophilic design, sustainable materials, and inclusive strategies can elevate your rental's appeal and boost bookings. This episode of the Hospitable Hosts podcast offers actionable tips for creating a health-focused space that stands out in the competitive market, perfect for hosts eager to differentiate themselves and cater to wellness-minded travelers.Timestamps:0:55 - Design wellness as a premium3:10 - Understanding sustainable design5:37 - Biophilic design10:55 - Sustainable design for STRs13:30 - Healthier short-term rental stays17:32 - Certification for healthy spaces22:05 - Inclusive design
In this episode of the Hospitable Hosts podcast, Misty Krengle, co-founder of Pacific Properties Management, shares her journey to managing over 50 short-term rental properties in Galveston, Texas. Discover how she scaled her business, navigated market challenges, and implemented systems like Hospitable and Turno to streamline operations and enhance guest experience.Timestamps:0:00 - Introduction2:35 - Growing to 50+ properties4:07 - Growth pain points5:20 - Standardizing procedures6:50 - Picking property owners7:40 - Using Turno9:05 - Cleaning quality checks11:30 - Using Hospitable13:05 - Guest communication14:30 - Advice for beginner hosts17:30 - Future plans
In this episode of the Hospitable Hosts podcast, we speak with Marissa Schulze, founder of Haymaker Marketing, about the importance of social media for short-term rental businesses. We discuss strategies for building an independent social media presence, the significance of storytelling in content creation, and the role of keywords in enhancing visibility. Marissa shares insights on influencer marketing and provides practical tips for hosts to improve their branding and engagement on social media.For more information, go to: https://www.haymakersocial.com/Timestamps:0:00 - Introduction1:03 - The importance of social media presence2:17 - Getting started with social for short-term rentals5:22 - Creating engaging content9:00 - The role of keywords12:00 - Encouraging bookings through social media14:40 - Follow requests15:55 - Are influencers worth it?21:15 - Quick-fire round
In this episode of the Hospitable Hosts podcast, our guest is Bailey Kramer. Bailey shares his journey from short-term to midterm rentals, discussing the benefits, challenges, and strategies for rental hosts. He highlights the operational differences, the misconceptions about profitability, and the importance of long-term thinking in the rental business.Check out Bailey's podcast and connect with him on Instagram.Timestamps:0:00 - Introduction1:28 - Bailey's portfolio2:10 - Transitioning to midterm rentals3:35 - Misconceptions about midterm rentals6:17 - Using Hospitable for midterm rentals7:40 - Operating midterms vs short-terms10:47 - The Midterm Rental Show12:10 - Community for midterm rental operators13:40 - Keys to success in rental operations16:35 - Quickfire questions
In this episode of the Hospitable Hosts podcast, our guest is Craig Saunders, founder of BookingTrust. We talk about trust accounting for short-term rentals. Craig discusses the importance of compliance, the services offered by BookingTrust, and the common pitfalls property managers face in accounting. Craig emphasizes the need for proper accounting infrastructure from the start and how it helps make informed business decisions. He also explores future trends in the industry, including the impact of AI and increased regulations.For more information, check out: https://www.bookingtrust.com.au/Timestamps:0:00 - Introduction1:56 - Creating Booking Trust7:33 - Countries of operation9:53 - Understanding trust accounting12:50 - Setting up accounting infrastructure16:20 - Common accounting mistakes in property management19:30 - The value of proper accounting23:41 - Future trends in short-term rental accounting
In this episode of the Hospitable Hosts podcast, we speak with Marisa Grover, a seasoned property manager and community leader in the short-term rental space. Marisa shares her journey of managing around 50 properties through her company, Simply Stay, and discusses the importance of building systems and workflows for hosts. She emphasizes the need for documentation and standard operating procedures (SOPs) to streamline operations and reduce burnout, especially as hosts scale their businesses. Marisa also highlights the significance of community support for hosts, encouraging them to connect with others in the industry to share insights and resources.For more information, go to: https://withmarisa.co/Timestamps:0:00 - Introduction1:37 - Community for hosts3:07 - Common operational pain points5:20 - The importance of systems9:50 - When to implement software solutions12:00 - Picking the right tools17:15 - Scaling to multiple properties19:15 - Quick-fire questions
In this episode of the Hospitable Hosts podcast, we talk with John Bradford, Co-Founder and CEO of Pet Screening. We discuss the importance of managing pets and assistance animals in rental properties. John shares insights on the challenges faced by landlords, the misconceptions surrounding pet policies, and the legal implications of service animals. John emphasizes the revenue opportunities for property managers who embrace pet-friendly policies and provides best practices for navigating the complexities of pet-friendly short-term rentals.For more information, check out petscreening.comTimestamps:0:00 - Introduction4:40 - How PetScreening helps7:45 - Hosts' misconception about allowing pets10:17 - Revenue opportunities for pet-friendly rentals13:00 - Service animals at short-term rentals14:46 - Legal considerations18:25 - Best practices for pet-friendly rentals20:20 - Quick facts about pet-friendly rentals
In this episode of the Hospitable Hosts podcast, Miles speaks with Nicole Bansal. Nicole shares her journey as a marketer and short-term rental host. She discusses her experience in the tech industry, her approach to marketing her properties, and the importance of understanding customer profiles. Nicole also highlights effective marketing tactics for hosts, the transition from a side project to a main focus in real estate, and the significance of guest communication. As she looks to the future, she expresses excitement about scaling her business and the growth potential in the short-term rental market.
In this episode of the Hospitable Hosts podcast, we speak with Mike Anderson, co-founder of Breezy Beach Stays, who shares insights into the world of short-term rental management and financing. He discusses the importance of understanding the hospitality aspect of property management, the role of automation in scaling operations, and strategies for maximizing revenue during off-peak seasons. Mike emphasizes the importance of the guest experience and shares common mistakes new property managers make. He also reflects on his journey from managing a few properties to scaling up to over fifty, highlighting the challenges and lessons learned along the way.
In this episode of the Hospitable Hosts podcast, our guest is Annie Holcombe, a seasoned expert in the vacation rental industry. Annie shares her journey from working at a hotel front desk to becoming a prominent figure in vacation rental management. The conversation covers essential topics, including choosing the right channels for property listings, the importance of direct bookings, building trust with guests, pricing strategies, and transitioning from self-management to property management. Annie emphasizes the need for clear communication, strategic planning, and staying up to date on industry trends, particularly the impact of AI on the hospitality sector.For more information, go to: https://www.alexandanniepodcast.com/Sleep easy, host confidently with Hospitable. Automate your guest messages, sync your calendar across booking channels, and protect yourself from bad direct booking guests.Sign up today at hospitable.com/podcast and get 25% off your bill for 3 months.
In this episode of the Hospitable Hosts podcast, we speak with Bri and Jordan, co-founders of Somerled Designs, a leading design firm specializing in short-term rentals. They discuss their journey of creating a successful design business focused on maximizing guest satisfaction and profitability through strategic design. The conversation covers common mistakes hosts make, the importance of balancing aesthetics with durability, effective photography strategies, and how to adapt designs for seasonal trends. Bri and Jordan also share insights on managing multiple properties, the challenges of business growth, and the significance of complementary skill sets in their partnership.Sleep easy, host confidently with Hospitable. Automate your guest messages, sync your calendar across booking channels, and protect yourself from bad direct booking guests.Sign up today at hospitable.com/podcast and get 25% off your bill for 3 months.
In this episode of the Hospitable Hosts podcast, we speak with Siddhi Mittal, co-founder of Yhangry, about the growing trend of private chef experiences in vacation rentals. Siddhi shares her journey from finance to hospitality, the evolution of Yhangry, and how they are bridging the gap between private chefs and guests. The conversation explores the impact of experiential amenities on guest satisfaction, the ease of integrating private chef services into rental properties, and the future growth of the industry, including the influence of AI on travel experiences.For more information, click here.Sleep easy, host confidently with Hospitable. Automate your guest messages, sync your calendar across booking channels, and protect yourself from bad direct booking guests.Sign up today at hospitable.com/podcast and get 25% off your bill for 3 months.
In this episode of the Hospitable Hosts podcast, we interview Paul Stewart, founder of Cozy Co-Host, who shares insights on scaling a short-term rental management business from zero to nearly 100 properties in just a few years. Paul discusses the competitive landscape of the Jersey Shore market, operational strategies that have contributed to their rapid growth, the importance of dynamic pricing, and how effective guest communication enhances the overall experience. He also addresses the challenges of managing property-related expenses and offers advice for aspiring co-hosts.Sleep easy, host confidently with Hospitable. Automate your guest messages, sync your calendar across booking channels, and protect yourself from bad direct booking guests.Sign up today at hospitable.com/podcast and get 25% off your bill for 3 months.
In this episode of the Hospitable Hosts Podcast, our guest is Scott Sherin, founder of Trusted Stays and a short-term rental owner. Scott shares his journey into short-term rentals, emphasizing the importance of automation and technology in streamlining hosting. He discusses how AI and tools like Zapier can save time and improve guest experiences. Scott also provides insights into becoming a superhost, managing properties remotely, and the balance between automation and personal touch in hospitality.Sleep easy, host confidently with Hospitable. Automate your guest messages, sync your calendar across booking channels, and protect yourself from bad direct booking guests.Sign up today at hospitable.com/podcast and get 25% off your bill for 3 months.
In this episode of the Hospitable Host Podcast, we interview Chad Phyllis, the founder of Checkmate Rentals, a short-term rental property management company. Chad shares his journey from managing two properties to overseeing 220, emphasizing the importance of a hospitality-first mindset, effective communication, and the role of design and amenities in enhancing guest experiences. He discusses strategies for optimizing property listings, the significance of direct bookings, and the challenges of managing a large portfolio while maintaining quality service. Chad also highlights the importance of security measures and risk management in the property rental business, and shares his vision for the future of Checkmate Rentals.Sleep easy, host confidently with Hospitable. Automate your guest messages, sync your calendar across booking channels, and protect yourself from bad direct booking guests.Sign up today at hospitable.com/podcast and get 25% off your bill for 3 months.
On this episode of the Hospitable Hosts podcast, our guest is an expert in scaling his short-term rental business, operating at a level few hosts ever reach - Luke Carl, Educator and Co-Founder of The Short Term Shop.Luke is responsible for over 4,000 short-term reservations and is the proud owner of the longest-running Airbnb in the Smoky Mountains. Notably, Luke currently holds well over 200 units across six markets and four states, a massive portfolio he built entirely without the use of partners.Sleep easy, host confidently with Hospitable. Automate your guest messages, sync your calendar across booking channels, and protect yourself from bad direct booking guests.Sign up today at hospitable.com/podcast and get 25% off your bill for 3 months.
In this episode of the Hospitable Hosts podcast, we discuss the importance of advocacy in the short-term rental industry with Julie Marks from the Right to Rent Collaborative. We talk about the need for organized associations to represent hosts and the funding challenges they face. Julie explains the various grant opportunities available for associations and how hosts can get involved in supporting these initiatives. The conversation highlights success stories of local advocacy and the long-term vision for a national network of associations to strengthen the industry.For more information on the integration with Hospitable, click here.Sleep easy, host confidently with Hospitable. Automate your guest messages, sync your calendar across booking channels, and protect yourself from bad direct booking guests.Sign up today at hospitable.com/podcast and get 25% off your bill for 3 months.
This is a special episode of the Hospitable Hosts podcast. Our CEO, Pierre-Camille Hamana, answered questions from our community members. We decided to share his answers on the podcast as well. PC discusses the company's vision for community ownership, the role of the $HOST token, and the future growth strategies aimed at increasing the company's valuation. Key topics include the investment opportunities available to community members, the structure of the $HOST token, and the company's approach to maintaining profitability while expanding its market presence.Sleep easy, host confidently with Hospitable. Automate your guest messages, sync your calendar across booking channels, and protect yourself from bad direct booking guests.Sign up today at hospitable.com/podcast and get 25% off your bill for 3 months.
In this episode of the Hospitable Hosts podcast, Shawn Moore, founder of Vodyssey, shares his extensive 26-year-long experience in the short-term rental industry. He discusses his journey from traditional real estate investing to focusing on vacation rentals, the importance of creating unique guest experiences, and the challenges of property management. Shawn emphasizes the need for new investors to budget adequately for immersive experiences and highlights the role of Vodyssey in educating and supporting short-term rental investors.Sleep easy, host confidently with Hospitable. Automate your guest messages, sync your calendar across booking channels, and protect yourself from bad direct booking guests.Sign up today at hospitable.com/podcast and get 25% off your bill for 3 months.
In this episode of the Hospitable Hosts podcast, we spoke with Carrie Nilsen about her journey into the short-term rental industry and the creation of Inndirectly, a platform designed to help hosts gain more direct bookings. We discussed the importance of independence from major booking platforms, the benefits for both hosts and guests, and the future of direct bookings in the hospitality industry. Carrie shares insights on overcoming common misconceptions and fears about direct bookings, emphasizing the need for hosts to take ownership of their listings and the advantages of direct communication with guests.Sleep easy, host confidently with Hospitable. Automate your guest messages, sync your calendar across booking channels, and protect yourself from bad direct booking guests.Sign up today at hospitable.com/podcast and get 25% off your bill for 3 months.
On this episode of the Hospitable Hosts podcast, our guest is Dylan Williams, CEO of Welcome Screen. We discuss Welcome Screen's innovative digital guest experience platform designed for vacation rentals. We also covered the journey of creating Welcome Screen, its benefits for enhancing guest experiences, personalization options, unique customer feedback, challenges in product development, integration with Hospitable, and the future of the short-term rental market.Sleep easy, host confidently with Hospitable. Automate your guest messages, sync your calendar across booking channels, and protect yourself from bad direct booking guests.Sign up today at hospitable.com/podcast and get 25% off your bill for 3 months.
In this episode of the Hospitable Hosts podcast, we took a little trip to the South of France with Oihan Campandegui. Oihan shares his journey from working in hospitality to managing a successful real estate business in the South of France. He discusses the challenges and growth he experienced, the importance of technology in streamlining operations, and his future plans for expansion. Oihan emphasizes the significance of maintaining high cleaning standards and the benefits of building a reliable team. He also highlights the role of automation in enhancing efficiency and the potential for further growth in the property management sector.For more information, visit https://destinationcotebasque.com/ Oihan provided a 5% discount with code HOSPITABLESleep easy, host confidently with Hospitable. Automate your guest messages, sync your calendar across booking channels, and protect yourself from bad direct booking guests.Sign up today at hospitable.com/podcast and get 25% off your bill for 3 months.
We've got a special episode of the Hospitable Hosts podcast this week. Hospitable's CEO, Pierre-Camille Hamana, interviews Derrick Agyiri, Co-Founder and CFO of Cleanster, introducing Hospitable Marketplace.They discuss the challenges of cleaning in the short-term rental market and how Cleanster aims to revolutionize the cleaning service industry. They explore the marketplace model, quality control, recruitment strategies, and the integration with property management software. Derrick shares insights from his entrepreneurial journey and the importance of building a strong team and company culture.Sleep easy, host confidently with Hospitable. Automate your guest messages, sync your calendar across booking channels, and protect yourself from bad direct booking guests.Sign up today at hospitable.com/podcast and get 25% off your bill for 3 months.
In this episode of the Hospitable Hosts podcast, our guest is Abby Grous from the Hospitable product management team. We chat about the importance of direct bookings for hosts, the benefits of taking control of bookings, the unique features of Hospitable Direct, and the latest product updates. Abby shares insights on how hosts can get started with direct bookings, the advantages for both individual hosts and property managers, and what the future holds for Hospitable Direct.Sleep easy, host confidently with Hospitable. Automate your guest messages, sync your calendar across booking channels, and protect yourself from bad direct booking guests.Sign up today at hospitable.com/podcast and get 25% off your bill for 3 months.
In this episode of the Hospitable Hosts podcast, Keith Hazle shares his journey into the short-term rental market, discussing his experiences as a property manager and the challenges he faces. He emphasizes the importance of technology in managing properties efficiently and the qualities that make a great property manager. Keith also highlights the unpredictability of the market and the need for adaptability in the face of changing trends.For more information: https://www.sojourneycollection.com/Sleep easy, host confidently with Hospitable. Automate your guest messages, sync your calendar across booking channels, and protect yourself from bad direct booking guests.Sign up today at hospitable.com/podcast and get 25% off your bill for 3 months.
In this episode of the Hospitable Hosts podcast, we chat with Emily Tungala, a Senior Product Manager at Hospitable, about the Mogul offering designed for short-term rental hosts. Emily shares insights into the challenges faced by hosts, the diverse audience that benefits from Mogul, and her personal experiences as a host using the platform. The conversation highlights how Mogul streamlines operations, enhances professionalism, and provides tools for growth, while also discussing future developments aimed at supporting hosts in their business endeavors.Sleep easy, host confidently with Hospitable. Automate your guest messages, sync your calendar across booking channels, and protect yourself from bad direct booking guests.Sign up today at hospitable.com/podcast and get 25% off your bill for 3 months.
In this episode of the Hospitable Hosts podcast, we welcome Brendan Thompson, entrepreneur, real estate investor, and Co-founder of Oikos Property Ventures. Brendan manages 27 short-term rental properties and uses Hospitable to streamline operations.Brendan shares his unique journey into the short-term rental space, starting with his background in the non-profit world, then developing software for short-term rentals, and ultimately growing a property management business. He also discusses the benefits of hosting and being a property manager, emphasizing the importance of having the right tech stack to ensure smooth operations.Sleep easy, host confidently with Hospitable. Automate your guest messages, sync your calendar across booking channels, and protect yourself from bad direct booking guests.Sign up today at hospitable.com/podcast and get 25% off your bill for 3 months.
In this episode of the Hospitable Hosts podcast, Waigwa shares his journey from a single-room rental in London to managing over 20 properties. He discusses the evolution of his business, the challenges of maintaining high standards in guest experiences, and the importance of building trust with property owners. Waigwa emphasizes the need for patience and consistency in the short-term rental market and offers insights into how he differentiates his services to attract property owners.For more information: https://www.hostmynest.co.uk/about-usSleep easy, host confidently with Hospitable. Automate your guest messages, sync your calendar across booking channels, and protect yourself from bad direct booking guests.Sign up today at hospitable.com/podcast and get 25% off your bill for 3 months.
In this episode of the Hospitable Hosts podcast, we chat with Josh Difani, Licensed Realtor and Owner of Hidden JEM Hosting, offering full-service property management in Northeast Oklahoma, Northwest Arkansas, and Kansas City, KS.With over a decade of experience in real estate investing and sales, Josh specializes in selling real estate and managing short-term rentals for clients who want to make their investments passive. Currently, Josh manages 26 STR properties and uses Hospitable to streamline operations.Josh shares how he and his wife first got into short-term rental hosting, why they started managing STR properties for others, their business goals, and how they vet property owners to work with. He also shares what he loves about hosting and what makes their business different.Sleep easy, host confidently with Hospitable. Automate your guest messages, sync your calendar across booking channels, and protect yourself from bad direct booking guests.Sign up today at hospitable.com/podcast and get 25% off your bill for 3 months.
In this episode of the Hospitable Hosts podcast, Robert and Nicole from Wandermore Hosting share their journey of co-hosting 19 properties across the US. They discuss the challenges and strategies of managing properties remotely, the importance of guest communication, and the technology tools that help streamline their operations. They also delve into their process of finding and vetting property owners, the rewarding aspects of being short-term rental hosts, and how potential clients can connect with their services.Sleep easy, host confidently with Hospitable. Automate your guest messages, sync your calendar across booking channels, and protect yourself from bad direct booking guests.Sign up today at hospitable.com/podcast and get 25% off your bill for 3 months.
On this episode of the Hospitable Hosts podcast, we're joined by Ryan Dumka and Sarah Crawford of Desert Concierge Management. They've scaled their short-term rental business to over $3 million in booking revenue. And they're here to share what it really takes to grow, automate, and thrive in this industry.Sleep easy, host confidently with Hospitable. Automate your guest messages, sync your calendar across booking channels, and protect yourself from bad direct booking guests.Sign up today at hospitable.com/podcast and get 25% off your bill for 3 months.
On this Hospitable Hosts podcast episode, our guest is Amy Servis. She's a Hospitable customer on the Mogul Plan, and a property manager hosting in the Poconos area.Sleep easy, host confidently with Hospitable. Automate your guest messages, sync your calendar across booking channels, and protect yourself from bad direct booking guests.Sign up today at hospitable.com/podcast and get 25% off your bill for 3 months.
Are you ready to unlock the true magic of hosting in the Airbnb and short-term rental world? In this heartfelt episode of The STR Sisterhood podcast, I sit down with the amazing Jodie Odlin—the visionary behind the global Hospitable Hosts movement. What started as a leap of faith in the Cotswolds has grown into a worldwide celebration of heart-led hosting and elevated guest experiences. We dive deep into what hospitality really means—and spoiler alert: it's not just about clean linens or five-star reviews. It's about human connection. It's about storytelling. It's about showing up with soul and creating spaces that leave a lasting impact on every guest who walks through your door. Jodie shares how following her intuition and leading with love helped her turn a single short-term rental into something far greater—a movement that's redefining what it means to be a host. We also chat about the bold new STR Sisterhood Edition of Hospitable Hosts—a one-of-a-kind collaboration featuring 40 powerhouse women in the short-term rental industry. This isn't just another book. It's a movement rooted in empowerment, authenticity, and purpose-driven hosting. Whether you're an Airbnb host, a short-term rental investor, or simply someone who believes in the power of hospitality to change lives, this conversation will leave you inspired to lead with heart—and scale with soul. Want to become a featured author in the STR Sisterhood Edition of Hospitable Hosts? Get all the details here: https://www.hospitablehosts.com/HHSTRSisterhoodEdition Let this episode remind you: Hosting isn't just a business model—it's a calling. HIGHLIGHTS AND KEY POINTS: [01:23] A short introduction about our guest Jodie Odlin and how she got started in the world of short-term rentals [10:09] Jodie shares how the idea for Hospitable Hosts was born [14:34] How publishing the Hospitable Hosts books transformed Jodie's life [22:27] Jodie highlights the powerful shift from “trying” to deciding and how taking committed action must also align with the season of life you're in [28:36] How contributing to Hospitable Hosts Volume One sparked my journey I never imagined – writing my own book [35:10] Jodie highlights the transformational ripple effect of storytelling, how contributing even one chapter can unlock purpose and confidence, and encourages everyone [40:27] Jodie and I announce our newest collaboration—Hospitable Hosts: STR Sisterhood Edition—a global anthology celebrating the personal and professional journeys of women in the short-term rental space [45:06] The lightning round Golden Nuggets: “Hospitality skills are a learned skill.” “Trust your gut and your intuition. I call it your GodRod. Your GodRod will lead you, naturally and organically to people and opportunities that you may not have had in your five year plan.” “People do get too caught up in when they're so set on these five year plans, and it doesn't happen, they get disappointed. Don't see it as a disappointment. See what was the opportunity that you could have learned from.” “Just think big, Be open. Be open to everything.” This episode is brought to you by Lodgify! Ready to take control of your vacation rental business? With Lodgify, you can build your own direct booking website and manage all your reservations in one place — no middleman, no extra fees.
On today's episode of the Hospitable Hosts podcast, we are speaking with Libby Ross of Co-Host Oklahoma. Libby is a Mogul plan user with 40+ properties. She's here to tell us a lot more about her experience going into hosting and her experience with Hospitable.Sleep easy, host confidently with Hospitable. Automate your guest messages, sync your calendar across booking channels, and protect yourself from bad direct booking guests.Sign up today at hospitable.com/podcast and get 25% off your bill for 3 months.
On this episode of the Hospitable Hosts podcast, we are joined by Joanne Whitby-Lee, Area Manager at Booking.com. Joanne is responsible for the leadership of teams across Australia and oversees the management of Booking.com's accommodation partners. We discussed Hospitable's integration with Booking.com, and how that makes it easier than ever for hosts to list and manage their properties on Booking.com directly through the Hospitable platform.Sleep easy, host confidently with Hospitable. Automate your guest messages, sync your calendar across booking channels, and protect yourself from bad direct booking guests.Sign up today at hospitable.com/podcast and get 25% off your bill for 3 months.
In this episode of the STR Data Lab, Jamie Lane sits down with Jodi Odlin, founder of Hospitable Hosts, a book series celebrating stories from the short-term rental industry. Jodi recently won the Rentalpreneur Award at the Shorty's and shares her journey from a hospitality background to becoming a successful short-term rental host. Hospitable Hosts is a trilogy featuring 40 authors in each book. These books aim to inspire and provide tips for new and experienced hosts by sharing their personal stories. During the conversation, Jodi emphasizes the importance of hospitality in the short-term rental business, contrasting it with property investment-driven approaches. She also discusses how she leverages AI to manage her 15 properties from Australia and maintain a personalized touch for her guests. Jodi offers practical tips like partnering with local businesses to enhance guest experiences and maintaining high levels of communication and cleanliness. Jamie and Jodi also touch on upcoming projects, such as the Hospitable Host Sisterhood and Couples Books, and a hospitality accreditation program. They agree on the need for industry standards to improve advocacy and professional recognition. Jodi concludes with a story illustrating that despite best efforts, not all guests can be pleased, underscoring the unpredictable nature of the business. The episode highlights the significance of community, hospitality, and adaptability in achieving success in the short-term rental industry. You don't want to miss this episode! ~~~~ Signup for AirDNA for FREE
HER FIRST STR FAILED—HERE'S HOW SHE BOUNCED BACK.Jodie Odlin's first short-term rental was a total mess.Guest issues, mistakes, zero systems.Most people would've quit.She didn't.Now she runs a growing, profitable STR business with multiple listings and a rock-solid operation.In this episode, Jodie reveals:• What went wrong with her first property...and how she fixed it• The mindset shift that helped her push through the pain• Systems she uses to scale without burnout• How she handled bad reviews, tough guests, and surprise expenses.• Strategies to maximize revenue & run lean operationsIf you're in the struggle phase, this is the roadmap out.02:15 - Experience Over Property: Why Guests Choose You07:40 - Set Expectations: Preparing Guests for a Perfect Stay12:55 - Beyond Checkout: Creating a Lasting Guest Impression17:30 - Guest-First Mindset: The Key to Hospitality Success22:10 - Pushing the Limits: Redefining Short-Term Rental ExcellenceGuest Bio:Jodie Odlin is the founder of Hospitable Hosts, a globally recognized movement dedicated to elevating hospitality standards in the short-term rental (STR) and vacation rental industry. This initiative was born when hosts from around the world came together in a collaborative, multi-authored book, sharing their insights, experiences, and passion for creating exceptional guest experiences. Through Hospitable Hosts, Jodie has built a community-driven platform that champions excellence, education, and innovation in the STR space. Her work empowers hosts, property managers, and industry professionals to adopt best practices, embrace responsible hosting, and enhance guest satisfaction—ensuring that STR businesses thrive while upholding the highest hospitality standards. With a deep-rooted commitment to bridging the gap between traditional hospitality and modern vacation rental experiences, Jodie continues to inspire and educate hosts worldwide. Her leadership within Hospitable Hosts has sparked a global conversation about ethical, guest-centric hosting, creating a ripple effect of positive change across the industry. Jodie Odlin's mission remains clear: to shape a more hospitable world, one stay at a time.Guest Link:http://www.instagram.com/hospitablehostsGet FREE Access to our Community and Weekly Trainings:group.strsecrets.com
HER FIRST STR FAILED—HERE'S HOW SHE BOUNCED BACK.Jodie Odlin's first short-term rental was a total mess.Guest issues, mistakes, zero systems.Most people would've quit.She didn't.Now she runs a growing, profitable STR business with multiple listings and a rock-solid operation.In this episode, Jodie reveals:• What went wrong with her first property...and how she fixed it• The mindset shift that helped her push through the pain• Systems she uses to scale without burnout• How she handled bad reviews, tough guests, and surprise expenses.• Strategies to maximize revenue & run lean operationsIf you're in the struggle phase, this is the roadmap out.02:15 - Experience Over Property: Why Guests Choose You07:40 - Set Expectations: Preparing Guests for a Perfect Stay12:55 - Beyond Checkout: Creating a Lasting Guest Impression17:30 - Guest-First Mindset: The Key to Hospitality Success22:10 - Pushing the Limits: Redefining Short-Term Rental ExcellenceGuest Bio:Jodie Odlin is the founder of Hospitable Hosts, a globally recognized movement dedicated to elevating hospitality standards in the short-term rental (STR) and vacation rental industry. This initiative was born when hosts from around the world came together in a collaborative, multi-authored book, sharing their insights, experiences, and passion for creating exceptional guest experiences. Through Hospitable Hosts, Jodie has built a community-driven platform that champions excellence, education, and innovation in the STR space. Her work empowers hosts, property managers, and industry professionals to adopt best practices, embrace responsible hosting, and enhance guest satisfaction—ensuring that STR businesses thrive while upholding the highest hospitality standards. With a deep-rooted commitment to bridging the gap between traditional hospitality and modern vacation rental experiences, Jodie continues to inspire and educate hosts worldwide. Her leadership within Hospitable Hosts has sparked a global conversation about ethical, guest-centric hosting, creating a ripple effect of positive change across the industry. Jodie Odlin's mission remains clear: to shape a more hospitable world, one stay at a time.Guest Link:http://www.instagram.com/hospitablehostsGet FREE Access to our Community and Weekly Trainings:group.strsecrets.com
In this episode of The Venue RX Podcast, our host Jonathan Aymin sits down with Helen Christopher, the owner of Brookledge, a wedding venue in Upstate New York. Helen shares her journey of transforming the property from a former girls' summer camp into a popular wedding destination. She talks about the challenges she faced, such as navigating local regulations and standing out in a competitive market, as well as her successes, including a high booking rate. Helen stresses the importance of embracing a venue's unique character, building strong vendor relationships, and creating a supportive community among venue owners. She also shares best practices for team management and highlights the power of collaboration in the wedding industry. About Our Guest: Helen, a former elementary school teacher turned wedding venue owner, now runs Brookledge, a serene retreat in Upstate New York. In 2021, she purchased the property, a former girls' summer camp, and transformed its 60 acres into a haven of cabins, glamping tents, and event spaces. As the owner, Helen focuses on helping guests reconnect with nature and unwind from their busy lives. She has been featured in the Times Union, Ramble & Roam blog, and several podcasts. Helen also contributed to the best-selling book Hospitable Hosts 2 and co-hosts the podcast Wed & Bed. She lives with her family and two dogs in what was once Brookledge's nurse's office, embracing camp life every day. Find Them Here: Tel: 518-937-7730 Email: brookledge518@gmail.com Website: http://www.brookledgeny.com/ Facebook: https://www.facebook.com/brookledgeny Instagram: https://www.instagram.com/brookledgeny/ Tiktok: https://www.tiktok.com/discover/brookeledge-cabin Pinterest: https://www.pinterest.com/brookledgeny/
Mike and E sit down with guest Debbie Todd about how she has incorporated giving back into her short term rental business. Debbie shares her journey from acquiring rental properties for personal use to creating a charitable initiative where 5% of booking revenue is donated to charities chosen by her guests. She elaborates on the growth of this mission into a broader community effort, including initiatives like donating goods and participating in local community service. With the goal of inspiring other rental hosts to also engage in charitable activities, Debbie emphasizes the impact of communication and fostering a community among hosts and guests. The episode highlights the value of finding purpose and fulfillment beyond financial success, encouraging listeners to consider the broader impact of their business activities. 00:00 Introduction and Welcome 00:26 Weather and Gratitude 01:32 Introducing Debbie Todd 02:58 Debbie's Journey into STRs 04:25 The Give Back Initiative 09:46 Expanding the Impact 19:42 Future Vision and Community Involvement 26:00 Final Thoughts and Success Tips Debbie Todd's Bio Debbie Todd is a mother of three, physical therapist, and co-founder of The Woodlands at Hocking Hills in Logan, Ohio with her husband Jeff. Together, they remotely manage two multigenerational vacation rentals from Columbus, Ohio. Passionate about giving back, they support 12 charities, sponsor a child through Compassion International, and offer free stays to those in need, all through their vacation rental platform. Since 2021, they've contributed nearly $53,000 and volunteered extensively to impact their community. Debbie recently partnered with the Hocking Hills Tourism Association to launch Hocking Hills Gives Back. Debbie's work goes beyond just hosting and hospitality; she actively involves her children, guests, and the community in efforts to make a greater impact, fostering unique and purposeful connections. Her inspiring story has been featured on podcasts, radio shows, and in various publications, including her chapter in Hospitable Host, Volume 3. After years of pursuing her vision and seeking to expand her reach, Debbie partnered with Hospitable Hosts to launch the Hospitable Hosts Impact Community. This initiative provides hosts around the world various opportunities to give back through real estate, strengthening the global impact of the short-term rental community. Connect with Debbie https://www.instagram.com/hospitablehosts https://www.instagram.com/debbie.monti.kay https://www.hospitablehosts.com/give-back Connect with the Hosts Michael Sjogren: Short Term Rental Secrets Facebook Group | Clubhouse | Instagram | Youtube | Facebook Page | Linkedin https://linktr.ee/mikesjogren Emanuele Pani: Clubhouse | Instagram | Facebook | Linkedin Learn more about your ad choices. Visit megaphone.fm/adchoices
Sergio Castaneda is an accomplished real estate investor with over 7 years of experience in residential multi-family properties. Based in Ohio, he specializes in the hospitality industry and has successfully transitioned into commercial multi-family and commercial hospitality real estate. Sergio owns and manages a portfolio of real estate assets worth over $4 million operating a vacation home business that has received over 3,000 five-star ratings on platforms like Airbnb, Google, and VRBO, he has established himself as a trusted host. Sergio is in the top 1% of hosts worldwide on Airbnb and serves as an official Airbnb Superhost Ambassador. He has consulted with more than 2,000 property managers and hosts globally, sharing his knowledge and best practices. Sergio has successfully led and managed various departments, including operations, guest services, sales, marketing, revenue management, HR, and leadership. His vacation homes have been featured as Top 10 Places to Stay in Columbus, Ohio, and among the Top 10 Unique Places in the State of Ohio and his company was ranked as the #1 Airbnb company in Columbus, Ohio, for both 2023 and 2024. Sergio coauthored “Hospitable Hosts”, an international best-selling book available on Amazon, He is scheduled to speak at the upcoming IMN Short-Term Rental Forum Conference and VRMA International Conference. More About: https://junglehouse.org https://www.junglehouse.org/invest https://www.instagram.com/junglehouse.airbnb https://www.facebook.com/junglehouseairbnb . . TIMESTAMPS: 00:00 - Highlights 00:48 - Intro 09:55 - Mistakes 16:52 - Building a Team For An Airbnb 22:52 - AI For Airbnb's 24:55 - Tips on How To Scale An Airbnb Business 37:08 - Increasing Profit & Cutting Cost 47:40 - Understanding Trends 52:59 - Strategic Upsells 58:51 - Raving Fans 01:04:03 - What's Next 01:12:12 - Roadblocks 01:14:59 - Creative Finance 01:21:45 - Evolving, Adapting & Expanding . .