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AI is everywhere, but turning it into lasting value is a challenge for every organization. In this episode of #shifthappens, Claire Engels, Senior Manager for Collaboration Experience & Productivity at Versuni, shares how to make AI adoption practical, sustainable, and people-first. From building momentum with small wins to keeping teams engaged beyond the initial rollout, Claire explores what it takes to move AI from hype to habit.
From overcoming initial anxieties through hackathons and playful experiments, to setting an ambitious organizational roadmap for AI, Dessalen Wood shares how Syntax is embedding artificial intelligence across departments, focusing on pragmatic progress rather than hype.You'll hear stories about driving excitement, learning by doing, and the all-important challenge of measuring real impact. More than just technology, this episode dives into the culture shifts, collaboration with IT, and leadership mindsets that are pushing companies out of their comfort zones and into the future, while keeping authenticity and humanity front and center.You will want to hear this episode if you are interested in...00:00 Overcoming AI fear through collaboration03:30 Defining AI readiness today09:55 AI's role in business transformation15:46 AI anxiety in the workplace22:05 Making AI adoption fun28:11 AI expertise requires human touch36:42 AI strategy: Three layers explained41:31 True transformation vs. improvement53:21 Rethinking work, technology, and AIOvercoming AI AnxietyEarly stages of AI adoption in organizations are often marked by fear. Employees worry about being displaced, making mistakes, or failing to keep up. At Syntax, Dessalen Wood and her fellow leaders tackled these concerns by creating safe, engaging, and transparent opportunities to experiment.One of the most effective strategies was an organization-wide AI hackathon. Everyone, regardless of their role, was invited to submit ideas for automation and improvement—ideas that the tech team then built. Not only did this demystify AI, but it also provided a healthy dose of competition and excitement. Dessalen describes that, “Instead of people fearing automation, it became a competition... People were saying, please, automate my tasks!” This shift from apprehension to enthusiasm helped break through adoption barriers and foster a culture of creative problem-solving.Structuring Success: A Multi-Layered AI RoadmapSyntax's approach moves AI from a buzzword to a set of actionable strategies. The leadership distinguished between three core areas:Department Initiatives: Leveraging AI for productivity and process improvement within teamsCustomer Value: Enhancing solutions and services delivered to external clientsBusiness Transformation: Reimagining core business models and operations for strategic advantageMany organizations mistakenly assume one AI initiative will magically improve all three—but real impact comes from tailored strategies for each. In practice, this means differentiating between continuous improvement (making existing tasks more efficient) and true reinvention (fundamentally transforming how and why work gets done).The creation of AI champions, employees trained as internal advocates and solution designers, helped ensure that innovative ideas didn't just sit in a backlog. Instead, those not ready for large-scale investment could be adapted, piloted, and iterated by these champions, keeping the spirit of experimentation alive while prioritizing resources for the highest-value initiatives.The Human Element: Authenticity, Experimentation, and MeasurementAs AI tools become more prevalent, a new challenge emerges: maintaining authenticity in communication, development, and leadership. The team discussed the “hollowed-out leader” phenomenon—where over-reliance on AI could dilute critical thinking and personal investment. Dessalen explains why expertise, context, and human customization are more important than ever: If it doesn't demonstrate expertise and isn't highly curated, it just turns people off.Measurement is also evolving. Early wins in AI productivity are being tracked, not just in terms of completion rates or tool adoption, but in demonstrable business outcomes and stretch goals. Syntax uses tools that help employees articulate their productivity gains and set new impact targets, ensuring that activity translates into organizational value.Resources & People MentionedExperience Qualtrics Management Resources Connect with Dessalen WoodDessalen Wood on LinkedIn Connect With Red Thread ResearchWebsite: Red Thread ResearchOn LinkedInOn FacebookOn TwitterSubscribe to WORKPLACE STORIES
In his new book, Wall Street Journal tech columnist Christopher Mims offers a guide for getting the most out of the technology. He's compiled two dozen "Laws of AI" to shed light on the best ways to use these generative tools.Yesterday we talked about how individuals can improve their productivity with AI, and today we're digging into how organizations can use — or sometimes misuse — it.
In his new book, Wall Street Journal tech columnist Christopher Mims offers a guide for getting the most out of the technology. He's compiled two dozen "Laws of AI" to shed light on the best ways to use these generative tools.Yesterday we talked about how individuals can improve their productivity with AI, and today we're digging into how organizations can use — or sometimes misuse — it.
With ~1M registered users, CellarTracker (“CT”) is one of the core consumer apps for wine lovers. When Eric LeVine, Founder & CEO of CT, was last on XChateau in late 2021, they had just taken on investment to expand the business. Eric gives us a rundown of what has happened since, like launching a new mobile app and adding AI features, as well as what is coming down the pipe. Detailed Show Notes: CT now at 1M registered users, with monthly active users +40-50% since 2021Team has grown from ~10 employees during Covid to ~25Launched new mobile app 1.5 years ago (2023)~10k reviews in Apple App Store / Google Play with a 4.9* ratingMore modern, visualFor subscribers: enhanced drinking windows, tasting notes, AI features (chatbot for wines you like, pairings, etc…)3x users registering on monthly basis vs 2021Continue to support old app to be more customer centric and work out bugs in the new appImproved data analytics; overhauled drinking windows, valuation of wines, “what's poppin” identifying when people are opening winesWinery analytics: trialed with a couple wineriesNo obvious product market fitWineries interested in what other wineries were in cellars with theirsOne CA winery had 40% of their mailing list on CTHistorically did no marketingDoing more social media, email engagementSome paid search, App Store optimization is the biggest driverGet feedback on what improve with Frill, users can vote on improvements needed and pair it with product usage and usage flowsNew features on the horizonStarting in-app notificationsDeveloping research tool to identify what wines to buy and how much to pay (aggregates price data from reports and ~50% of users report price paid)Making AI embedded natively in the applicationAdd via receipt feature automatically adds (using AI) wines to cellar if you email add@cellartracker.comProduct pricingWas early adopter of “freemium” modelPeople were confused by historic “voluntary payment,” only 1/1000 users could say what features are paidAdded more value to paying users (e.g. - drinking windows, AI features; including some things that used to be free), doubled user pay rateSuggesting what to pay is more hidden nowCan get an annual subscription on website, monthly on Apple App Store w/ 2 week free trial (Apple takes a cut and must cancel through Apple)Consumer trendsPeople looking for values (e.g. - they ask “what's a cheaper version of x?”) and diversity of winesNot seeing a lot of changes in user patterns (e.g. - consumption) Hosted on Acast. See acast.com/privacy for more information.
In recent years, advancements in artificial intelligence (AI) have transformed various sectors, ranging from customer service to entertainment. One of the most exciting developments in this field is the emergence of affordable, human-like voice AI technology. This innovation not only enhances user experience but also democratizes access to sophisticated AI tools, making them available for a wider range of applications and users. At the forefront of this revolution is the company NineNineSix, which aims to provide a voice AI solution that is both cost-effective and efficient.Affordable, Human-Like Voice AI TechnologyUnlike existing voice AI platforms that are often prohibitively expensive and resource-intensive, NineNineSix's technology is designed to operate on minimal hardware requirements. As Ulan, the founder of NineNineSix, points out, their voice AI can run on devices with limited processing power - "you can literally put it on a potato." This accessibility is a game-changer, allowing smaller businesses and individual developers to integrate advanced voice capabilities into their products without the need for significant investment in costly infrastructure.An Easier Way to Communicate With DevicesThe primary benefit of this technology lies in its ability to facilitate real-time communication. By enabling devices to "talk" in a human-like manner, NineNineSix's voice AI effectively bridges the gap between humans and machines. Traditional voice interactions with AI often fall into the realm of the uncanny valley, where the robotic tone and monotonic speech can hinder user engagement. However, NineNineSix's approach seeks to make voice interactions more natural and relatable. Their technology incorporates nuances such as laughter, gasping, and other human-like vocal expressions, making the interaction feel less mechanical and more engaging.Entertainment and Support ApplicationsMoreover, the potential applications for this voice AI technology are vast. From customer support agents to entertainment platforms, the ability to communicate verbally with devices opens up new avenues for user interaction. For instance, as Ulan mentions, the technology is already being utilized in customer service settings, where companies can deploy voice AI to handle inquiries and support tasks. This not only reduces operational costs but also improves the customer experience by providing immediate, human-like responses.In the realm of entertainment, the potential for voice AI is equally intriguing. Users can engage with devices in a more interactive manner, asking them to tell jokes or even "roast" them, as Ulan humorously suggests. This capability enhances user engagement and creates a more dynamic relationship between users and their devices. The integration of voice AI into entertainment platforms can lead to innovative experiences that redefine how we interact with technology.Accessibility for EveryoneAnother significant aspect of NineNineSix's voice AI technology is its open-source model. By making their technology available for free, the company encourages experimentation and innovation within the developer community. This approach not only fosters creativity but also allows users to customize the technology to suit their specific needs. With over 50,000 downloads of their open-source model, it is clear that there is a growing interest in affordable voice AI solutions.ConclusionIn conclusion, the advent of affordable, human-like voice AI technology represents a significant milestone in the evolution of artificial intelligence. Companies like NineNineSix are leading the charge by providing solutions that are not only cost-effective but also capable of delivering a more natural and engaging user experience. As this technology continues to develop and become more widely adopted, it has the potential to revolutionize how we interact with machines, making our interactions more intuitive and human-like. With the democratization of such advanced tools, the future of voice AI looks promising, paving the way for innovative applications across various sectors.Interview by Scott Ertz of F5 Live: Refreshing Technology.Sponsored by: Get $5 to protect your credit card information online with Privacy. Amazon Prime gives you more than just free shipping. Get free music, TV shows, movies, videogames and more. Secure your connection and unlock a faster, safer internet by signing up for PureVPN today.
In recent years, advancements in artificial intelligence (AI) have transformed various sectors, ranging from customer service to entertainment. One of the most exciting developments in this field is the emergence of affordable, human-like voice AI technology. This innovation not only enhances user experience but also democratizes access to sophisticated AI tools, making them available for a wider range of applications and users. At the forefront of this revolution is the company NineNineSix, which aims to provide a voice AI solution that is both cost-effective and efficient.Affordable, Human-Like Voice AI TechnologyUnlike existing voice AI platforms that are often prohibitively expensive and resource-intensive, NineNineSix's technology is designed to operate on minimal hardware requirements. As Ulan, the founder of NineNineSix, points out, their voice AI can run on devices with limited processing power - "you can literally put it on a potato." This accessibility is a game-changer, allowing smaller businesses and individual developers to integrate advanced voice capabilities into their products without the need for significant investment in costly infrastructure.An Easier Way to Communicate With DevicesThe primary benefit of this technology lies in its ability to facilitate real-time communication. By enabling devices to "talk" in a human-like manner, NineNineSix's voice AI effectively bridges the gap between humans and machines. Traditional voice interactions with AI often fall into the realm of the uncanny valley, where the robotic tone and monotonic speech can hinder user engagement. However, NineNineSix's approach seeks to make voice interactions more natural and relatable. Their technology incorporates nuances such as laughter, gasping, and other human-like vocal expressions, making the interaction feel less mechanical and more engaging.Entertainment and Support ApplicationsMoreover, the potential applications for this voice AI technology are vast. From customer support agents to entertainment platforms, the ability to communicate verbally with devices opens up new avenues for user interaction. For instance, as Ulan mentions, the technology is already being utilized in customer service settings, where companies can deploy voice AI to handle inquiries and support tasks. This not only reduces operational costs but also improves the customer experience by providing immediate, human-like responses.In the realm of entertainment, the potential for voice AI is equally intriguing. Users can engage with devices in a more interactive manner, asking them to tell jokes or even "roast" them, as Ulan humorously suggests. This capability enhances user engagement and creates a more dynamic relationship between users and their devices. The integration of voice AI into entertainment platforms can lead to innovative experiences that redefine how we interact with technology.Accessibility for EveryoneAnother significant aspect of NineNineSix's voice AI technology is its open-source model. By making their technology available for free, the company encourages experimentation and innovation within the developer community. This approach not only fosters creativity but also allows users to customize the technology to suit their specific needs. With over 50,000 downloads of their open-source model, it is clear that there is a growing interest in affordable voice AI solutions.ConclusionIn conclusion, the advent of affordable, human-like voice AI technology represents a significant milestone in the evolution of artificial intelligence. Companies like NineNineSix are leading the charge by providing solutions that are not only cost-effective but also capable of delivering a more natural and engaging user experience. As this technology continues to develop and become more widely adopted, it has the potential to revolutionize how we interact with machines, making our interactions more intuitive and human-like. With the democratization of such advanced tools, the future of voice AI looks promising, paving the way for innovative applications across various sectors.Interview by Scott Ertz of F5 Live: Refreshing Technology.Sponsored by: Get $5 to protect your credit card information online with Privacy. Amazon Prime gives you more than just free shipping. Get free music, TV shows, movies, videogames and more. Secure your connection and unlock a faster, safer internet by signing up for PureVPN today.
(05:13) Brought to you by Sweep AISweep is the fastest coding assistant for JetBrains. It lets you write code 10x faster. Finally, AI that works in JetBrains. Download for free at sweep.dev.What if Southeast Asia had its own ChatGPT that cost 20x less? Bruce Yang built Agnes AI to solve what global companies ignore: accessible AI for emerging markets.In this episode, Bruce Yang, CEO and founder of Agnes AI, explains how he's built Southeast Asia's fastest-growing AI platform with 4 million registered users and 300K daily active users. After working at Microsoft and LinkedIn in Silicon Valley, Bruce returned to Singapore and started his PhD at NUS right before COVID, positioning him perfectly to ride the AI wave. Agnes AI uses smaller, specialized models trained on Southeast Asian languages and local user data to deliver productivity features like deep research, PowerPoint generation, and AI-powered group chats at 1/20th the cost of major competitors. We discuss the challenges of building AI for emerging markets, the importance of keeping humans in the loop for critical thinking, and why Bruce believes the future of AI belongs to applications, not just models.Key topics discussed:Making AI 20x cheaper than ChatGPTWhy Southeast Asia needs its own AI modelsUsing multi-agent systems to reduce hallucinationsAI group chats and social featuresCritical thinking in an AI-assisted worldWhy Agnes avoids the AI coding spaceAI bubble debate: hype vs. real valueGetting emerging markets to adopt AISubscription vs. pay-per-use business modelsTimestamps:(00:00:00) Trailer & Intro(00:02:49) Why Did Bruce Start a PhD During COVID to Build an AI Company?(00:06:16) Why Build Another AI Model When Thousands Already Exist?(00:09:48) How Is Agnes AI Cheaper and Faster Than ChatGPT?(00:14:00) Does Agnes AI Support Southeast Asian Languages and Cultures?(00:15:34) How Does Agnes AI Handle Local Languages Better Than Global Models?(00:17:57) How Does Agnes AI Reduce Hallucinations?(00:20:03) What Can Agnes AI Do That ChatGPT Cannot?(00:25:31) Why Is AI in Group Chats the Next Big Thing?(00:29:18) How Does Agnes AI Keep Your Private Group Conversations Secure?(00:31:41) Will AI Make Us Lose Our Critical Thinking Skills?(00:37:43) Should Children Use AI for Schoolwork?(00:40:27) Can Agnes AI Help With Coding Like Cursor?(00:43:07) Will Everyone Host Their Own AI Model in the Future?(00:47:39) Is AI a Bubble or Real Economic Transformation?(00:51:01) How Can Southeast Asians Start Using AI Today?(00:53:56) What Are Real-World Examples of People Using Agnes AI?(00:57:30) How Does Agnes AI Make Money While Offering Free Features?(01:01:19) 3 Tech Lead Wisdom_____Bruce Yang's BioBruce Yang is the founder and CEO of Agnes AI, a consumer AI platform making intelligence more collaborative, creative, and accessible. A Raffles Institution graduate, he studied Math and Computer Science at UC Berkeley, earned a Master's from HEC Paris, and is pursuing a PhD at NUS. He previously worked at Microsoft and LinkedIn in Silicon Valley.Agnes AI redefines how people interact with AI through group chats, AI-assisted games, real-time content creation, slides generation, and research tools. Bruce envisions AI as a shared experience that amplifies human creativity and collaboration, enhancing rather than replacing human thinking and imagination.Follow Bruce:LinkedIn – linkedin.com/in/tongbruceyangAgnes AI - https://agnes-ai.com/Email – bruce@sapiens-ai.ioLike this episode?Show notes & transcript: techleadjournal.dev/episodes/246.Follow @techleadjournal on LinkedIn, Twitter, and Instagram.Buy me a coffee or become a patron.
Join Evan Burkosky, CEO and Co-founder of Kimaru.ai, for a masterclass on the future of enterprise resilience. In an era of constant global volatility, traditional supply chain planning is breaking down. Evan explains how Kimaru.ai is moving beyond simple prediction to Decision Intelligence using patented Causal Engines and Decision Digital Twins. Learn how World Models and accountable AI are allowing enterprise leaders to automate high-stakes decisions in manufacturing, logistics, and procurement to drive massive efficiency and savings.
This week's episode is packed with Expo-heavy updates, early looks at AI agent tooling, and some honest numbers and lessons from Tiny Harvest. We also zoom out and talk about the idea that we might be living through an Industrial Revolution of Software.⚛️ React Native Radar
In Season 2, Episode 16 of Alternative Convos, Charles speaks with Osai Ojigho, the Director of Policy, Public Affairs, and Campaigns at Christian Aid HQ, about how to ensure that AI truly works for all Africans. Alternative Convos Podcast is a dynamic and engaging talk show that aims to foster unity and drive positive transformation in Africa. It provides a platform for passionate activists, skilled practitioners, and creative thinkers to share their insights on important issues that shape Africa's progress. Hosted by Charles Kojo Vandyck, Alternative Convos Podcast is your go-to source for thought-provoking conversations that inspire change.Disclaimer: “The views, thoughts, and opinions expressed are the guest's own and do not necessarily represent the views, thoughts, and opinions of the host. The material and information presented here is for general information purposes only”.Contact: Osai via https://www.linkedin.com/in/osai-ojigho/
Send us a textCarl Orsbourn of Invisible joins Zack Oates to unpack what AI really means for restaurant operators and guest experience. Rather than chasing hype, Carl explains how AI can be used practically to support teams, reduce friction, and create better outcomes for both guests and employees.Zack and Carl discuss: Why AI should support people instead of replacing them How operators can use AI to remove busywork from teams Where AI can improve consistency and execution What restaurant leaders often misunderstand about automation How thoughtful AI adoption can elevate the guest experienceThanks, Carl!Links:https://www.linkedin.com/in/carlorsbourn/https://www.linkedin.com/company/invisible-technologies-inc-/about/https://invisibletech.ai/
Most leaders have mandated AI pilots, but few can claim it's fundamentally changed their operations. Why is the gap between experiment and transformation so persistent? Courtney Baker, David DeWolf, and Mohan Rao discuss how to escape the "forever pilot" trap in part three of our change management series. They explore why tools start the change but rituals sustain it, and how to shift AI from a special project to the way business gets done. Pete Buer also joins to break down new research from HBS on why AI-enabled teams outperform lone power users—and the new management skills required to lead them. Then, Pete interviews Scott D. Anthony, Clinical Professor at Dartmouth's Tuck School of Business. Scott explains why you should treat AI as a teammate rather than an oracle, using it to challenge groupthink while navigating the organizational politics of data access. Insights you won't want to miss: Why internal "product-market fit" for AI tools expires every 90 days. The "gym analogy" for building decision-making wisdom. The critical difference between one-way and two-way door decisions. Watch the full episode on YouTube: https://www.youtu.be/4_m9fzfEao4 Try Knownwell free for 30 days: https://www.knownwell.com/30days Get Scott Anthony's new book, Epic Disruptions: 11 Innovations That Shaped Our Modern World.
Send us a textDora Palfi is the Co-founder and CEO of imagi, an edtech company reimagining computer science education through creative coding and AI. A Forbes 30 Under 30 honoree, Dora has a background in neuroscience, human-computer interaction, and technology, and is a passionate advocate for equitable access to future-ready skills.Special note: Free access to the Lovable × imagi collaboration has been extended through March 31, giving educators and students more time to explore professional AI tools in real classroom settings.
In this episode of the AI Agent & Copilot Podcast, host Giuseppe Ianni, Cloud Wars Analyst and thought leader, sits down with Bob McAdam, Head of Strategic Partnerships at Tasklet and a Programming Committee member for the 2026 AI Agent & Copilot Summit NA. Together, they explore how AI has evolved from hype to hands-on reality, what attendees can expect at this year's summit, and why practical, ERP-focused use cases are now top of mind for partners and end users alike.Key TakeawaysFrom Talk to Tangible Value: AI conversations have evolved rapidly over the past year, and McAdam emphasizes that organizations are now demanding proof of value. Businesses no longer want abstract discussions about Copilots—they want to see how agents improve ERP workflows, automate repetitive tasks, and drive measurable efficiency. This shift reflects a broader maturity in the market, where curiosity has turned into expectation.Session Selection Beyond the Buzzwords: As a Programming Committee member, McAdam looks for sessions that go deeper than hype. He values speakers who bring specificity—manufacturing, distribution, documentation, or customer service—rather than generic AI narratives. Even “unsexy” topics like process documentation earn a place because of their real-world importance.AI as a Career Accelerator: The conversation highlights that AI adoption isn't just about company transformation—it's also about individual growth. Many attendees come to the summit to build personal competitive advantage, learning skills and mental models they can apply immediately. Experimenting with AI in personal workflows often becomes the gateway to professional adoption. Visit Cloud Wars for more.
In this episode of The Digital Executive, host Brian Thomas sits down with David Mainiero, Chief AI Officer at AI Digital and leader of AI Digital Labs, to explore how organizations can move beyond AI experimentation and achieve real enterprise impact. David shares how his entrepreneurial journey—from founding tech-enabled companies to enabling AI adoption in Fortune 100 legal departments—shapes his practical approach to enterprise AI strategy. The conversation covers why many companies get stuck in “pilot purgatory,” what it takes to operationalize AI at scale, and how leaders can balance quick wins with long-term transformation. David also discusses emerging AI use cases in research, strategy, and agent-driven workflows, and explains why leadership, communication, and employee empowerment will define the next generation of AI-first enterprises.If you liked what you heard today, please leave us a review - Apple or Spotify. See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.
Em 2026, as empresas que quiserem consolidar o uso da Inteligência Artificial em seus negócios vão ter que arrumar a casa. A pergunta vai deixar de ser "você usa IA?" para ser "o que sua empresa consegue fazer com IA, de ponta a ponta?". Dados, governança, segurança, pessoas treinadas, métricas e processos redesenhados serão essenciais para escalar a IA. Sem isso, será dinheiro jogado fora. Links do episódioArtigo de Alexandre Kavinsky para The Shift: Por que muitos pilotos de IA não entregam valor? Como sair do 'purgatório' da experimentação para resultados reais.Por que infraestrutura, processos e pessoas se tornam o verdadeiro teste de maturidade para escalar a IA?Big Ideas 2026: a governança vira produto no próximo ciclo da tecnologia.Modelos demais, valor de menos: em 2026, o excesso de modelos e a ausência de integração podem fazer o contexto e o ROI da IA se perderem.O relatório "5 trends for 2026", da IBM.O deep dive "Making AI work for workers", da McKinsey.O relatório “Top 10 Strategic Technology Trends for 2026“, do Gartner. A The Shift é uma plataforma de conteúdo que descomplica os contextos da inovação disruptiva e da economia digital.Visite o site www.theshift.info e assine a newsletter
Jason Lemkin is the founder of SaaStr, the world's largest community for software founders, and a veteran SaaS investor who has deployed over $200 million into B2B startups. After his last salesperson quit, Jason made a radical decision: replace his entire go-to-market team with AI agents. What started as an experiment has transformed into a new operating model, where 20 AI agents managed by just 1.2 humans now do the work previously handled by a team of 10 SDRs and AEs. In this conversation, Jason shares his hands-on experience implementing AI to run his sales org, including what works, what doesn't, and how the GTM landscape is quickly being transformed.We discuss:1. How AI is fundamentally changing the sales function2. Why most SDRs and BDRs will be “extinct” within a year3. What Jason is observing across his portfolio about AI adoption in GTM4. How to become “hyper-employable” in the age of AI5. The specific AI tools and tactics he's using that have been working best6. Practical frameworks for integrating AI into your sales motion without losing what works7. Jason's 2026 predictions on where SaaS and GTM are heading next—Brought to you by:DX—The developer intelligence platform designed by leading researchersVercel—Your collaborative AI assistant to design, iterate, and scale full-stack applications for the webDatadog—Now home to Eppo, the leading experimentation and feature flagging platform—Transcript: https://www.lennysnewsletter.com/p/we-replaced-our-sales-team-with-20-ai-agents—My biggest takeaways (for paid newsletter subscribers): https://www.lennysnewsletter.com/i/182902716/my-biggest-takeaways-from-this-conversation—Where to find Jason Lemkin:• X: https://x.com/jasonlk• LinkedIn: https://www.linkedin.com/in/jasonmlemkin• Website: https://www.saastr.com• Substack: https://substack.com/@cloud—Where to find Lenny:• Newsletter: https://www.lennysnewsletter.com• X: https://twitter.com/lennysan• LinkedIn: https://www.linkedin.com/in/lennyrachitsky/—In this episode, we cover:(00:00) Introduction to Jason Lemkin(04:36) What SaaStr does(07:13) AI's impact on sales teams(10:11) How SaaStr's AI agents work and their performance(14:18) How go-to-market is changing in the AI era(19:19) The future of SDRs, BDRs, and AEs in sales(22:03) Why leadership roles are safe(23:43) How to be in the 20% who thrive in the AI sales future(28:40) Why you shouldn't build your own AI tools(30:10) Specific AI agents and their applications(36:40) Challenges and learnings in AI deployment(42:11) Making AI-generated emails good (not just acceptable)(47:31) When humans still beat AI in sales(52:39) An overview of SaaStr's org(53:50) The role of human oversight in AI operations(58:37) Advice for salespeople and founders in the AI era(01:05:40) Forward-deployed engineers(01:08:08) What's changing and what's staying the same in sales(01:16:21) Why AI is creating more work, not less(01:19:32) Why Jason says these are magical times(01:25:25) The "incognito mode test" for finding AI opportunities(01:27:19) The impact of AI on jobs(01:30:18) Lightning round and final thoughts—Referenced:• Building a world-class sales org | Jason Lemkin (SaaStr): https://www.lennysnewsletter.com/p/building-a-world-class-sales-org• SaaStr Annual: https://www.saastrannual.com• Delphi: https://www.delphi.ai/saastr/talk• Amelia Lerutte on LinkedIn: https://www.linkedin.com/in/amelialerutte/• Vercel: https://vercel.com• What world-class GTM looks like in 2026 | Jeanne DeWitt Grosser (Vercel, Stripe, Google): https://www.lennysnewsletter.com/p/what-the-best-gtm-teams-do-differently• Everyone's an engineer now: Inside v0's mission to create a hundred million builders | Guillermo Rauch (founder and CEO of Vercel, creators of v0 and Next.js): https://www.lennysnewsletter.com/p/everyones-an-engineer-now-guillermo-rauch• Replit: https://replit.com• Behind the product: Replit | Amjad Masad (co-founder and CEO): https://www.lennysnewsletter.com/p/behind-the-product-replit-amjad-masad• ElevenLabs: https://elevenlabs.io• The exact AI playbook (using MCPs, custom GPTs, Granola) that saved ElevenLabs $100k+ and helps them ship daily | Luke Harries (Head of Growth): https://www.lennysnewsletter.com/p/the-ai-marketing-stack• Bolt: https://bolt.new• Lovable: https://lovable.dev• Harvey: https://www.harvey.ai• Samsara: https://www.samsara.com/products/platform/ai-samsara-intelligence• UiPath: https://www.uipath.com• Denise Dresser on LinkedIn: https://www.linkedin.com/in/denisedresser• Agentforce: https://www.salesforce.com/form/agentforce• SaaStr's AI Agent Playbook: https://saastr.ai/agents• Brian Halligan on LinkedIn: https://www.linkedin.com/in/brianhalligan• Brian Halligan's AI: https://www.delphi.ai/minds/bhalligan• Sierra: https://sierra.ai• Fin: https://fin.ai• Deccan: https://www.deccan.ai• Artisan: https://www.artisan.co• Qualified: https://www.qualified.com• Claude: https://claude.ai• HubSpot: https://www.hubspot.com• Gamma: https://gamma.app• Sam Blond on LinkedIn: https://www.linkedin.com/in/sam-blond-791026b• Brex: https://www.brex.com• Outreach: https://www.outreach.io• Gong: https://www.gong.io• Salesloft: https://www.salesloft.com• Mixmax: https://www.mixmax.com• “Sell the alpha, not the feature”: The enterprise sales playbook for $1M to $10M ARR | Jen Abel: https://www.lennysnewsletter.com/p/the-enterprise-sales-playbook-1m-to-10m-arr• Clay: https://www.clay.com• Owner: https://www.owner.com• Momentum: https://www.momentum.io• Attention: https://www.attention.com• Granola: https://www.granola.ai• Behind the founder: Marc Benioff: https://www.lennysnewsletter.com/p/behind-the-founder-marc-benioff• Palantir: https://www.palantir.com• Databricks: https://www.databricks.com• Garry Tan on LinkedIn: https://www.linkedin.com/in/garrytan• Rippling: https://www.rippling.com• Cursor: https://cursor.com• The rise of Cursor: The $300M ARR AI tool that engineers can't stop using | Michael Truell (co-founder and CEO): https://www.lennysnewsletter.com/p/the-rise-of-cursor-michael-truell• The new AI growth playbook for 2026: How Lovable hit $200M ARR in one year | Elena Verna (Head of Growth): https://www.lennysnewsletter.com/p/the-new-ai-growth-playbook-for-2026-elena-verna• Pluribus on AppleTV+: https://tv.apple.com/us/show/pluribus/umc.cmc.37axgovs2yozlyh3c2cmwzlza• Sora: https://openai.com/sora• Reve: https://app.reve.com• Everything That Breaks on the Way to $1B ARR, with Mailchimp Co-Founder Ben Chestnut: https://www.saastr.com/everything-that-breaks-on-the-way-to-1b-arr-with-mailchimp-co-founder-ben-chestnut/• The Revenue Playbook: Rippling's Top 3 Growth Tactics at Scale, with Rippling CRO Matt Plank: https://www.youtube.com/watch?v=h3eYtzBpjRw• 10 contrarian leadership truths every leader needs to hear | Matt MacInnis (Rippling): https://www.lennysnewsletter.com/p/10-contrarian-leadership-truths—Production and marketing by https://penname.co/. For inquiries about sponsoring the podcast, email podcast@lennyrachitsky.com.—Lenny may be an investor in the companies discussed. To hear more, visit www.lennysnewsletter.com
About the Guest Ben Blair was raised in Sparta, Illinois, where he grew up helping on his family's corn, soy, wheat, and farrow-to-finish farm. He always enjoyed the numbers behind how things worked, which led him to study engineering at Southern Illinois University Carbondale. After finishing his engineering degree, he felt the pull back toward animal health and entered the University of Illinois College of Veterinary Medicine. Following a short time in clinical practice, he returned to Illinois to complete a PhD with Dr. Jim Lowe. His work focused on the cull sow marketing network and strengthened his interest in advanced analytics, machine learning, and applying AI to livestock systems. He then spent two years at the University of Minnesota as a researcher while also running a consulting business centered on data and AI projects in agriculture. In 2023 Blair returned to the University of Illinois, where he now serves as an assistant professor in Livestock Health. His research combines infectious disease modeling with practical applications of AI in veterinary medicine and modern farming. He lives in Villa Grove, Illinois, with his wife Cathy and their three children, Charlie, Liz, and Lincoln. What can you expect to learn from this episode of Popular Pig? How AI really works — breaking down machine learning, computer vision, and language models in everyday terms. Why the swine industry needs “homegrown” AI solutions that understand how farms truly operate. The biggest challenges holding back AI adoption in ag — from messy data to slow decision-making. How “crawl, walk, run” thinking can help farms start small with AI before chasing advanced automation. Ben's “golden nugget.”
How much value do your developers actually get to deliver in a typical week, and how much of their time is quietly lost to meetings, context hunting, and process drag? I'm joined by Phil Heijkoop, Global Practice Head of Developer Experience at Valiantys, for a conversation that cuts through the hype surrounding AI and asks a harder question about why so many engineering teams still struggle to see meaningful returns. Phil argues that most organizations are only unlocking a small fraction of a developer's true contribution, not because of a lack of talent, but because process drag slowly squeezes out deep, focused work. AI, he explains, does not fix this by default. Without the right foundations in place, it simply accelerates the wrong work at scale. We explore the long shadow cast by the "move fast and break things" mindset and why that philosophy becomes risky inside regulated, enterprise environments where resilience and trust matter more than speed alone. Phil shares what he sees when organizations chase shiny new tooling while ignoring technical debt, unclear standards, and fragile workflows. From protecting uninterrupted time for deep work to automating manual friction points and setting shared guardrails, he outlines how teams can realistically unlock three to five times more output before AI even enters the picture. Only then, he says, does AI act as a multiplier rather than a source of chaos. The conversation also digs into developer experience as a business lever, not a perk, and why leadership clarity, cultural trust, and consistent standards matter as much as tooling choices. We discuss the growing risks in the software supply chain, the sustainability of open source dependencies, and what recent high-profile retirements signal for enterprise teams that depend on them. If AI is accelerating your organization in the wrong direction, what foundational changes would you need to make today to ensure it amplifies value instead of friction, and how honest are you willing to be about what is really slowing your teams down? Useful Links Connect with Phil on LinkedIn Learn more about Phil's work Valiantys Website Tech Talks Daily is sponsored by Denodo
AI Made Simple is more than just a theme—it's a mindset. As artificial intelligence continues to accelerate, there's a widening gap between those who feel empowered by the tools and those who feel left behind. For Joel Comm, the bestselling author, entrepreneur, and host of The AI for Everyone Show, that gap represents an opportunity. His mission is straightforward: to take away the fear, the jargon, and the hype, and replace them with confidence, curiosity, and practical action. When Ford and Joel sat down to talk, one thing was clear: both share a commitment to keeping AI approachable. Ford has been guiding audiences worldwide on how to adopt AI with a results-first approach, while Joel has been tailoring short, bite-sized lessons that show how anyone—regardless of background—can engage with artificial intelligence. Together, their perspectives reinforce why AI Made Simple isn't just a slogan, but a necessity. Joel has built his career on helping people adapt to new technology. From the early days of the internet to the rise of social media, live video, and even cryptocurrency, he has consistently found ways to translate complexity into opportunity. His new focus on AI is no different. Through his podcast, he breaks down topics into five- to ten-minute sessions, designed not to overwhelm but to empower. Whether it's turning a sketch into a polished piece of art or experimenting with voice and video tools, Joel's approach keeps AI Made Simple by spotlighting real-world applications that anyone can try. Ford echoed that same philosophy, emphasizing that the most important step is to focus on outcomes. It's not about knowing every tool or understanding every technical detail—it's about asking, "How can AI help me solve this problem, save this time, or improve this experience?" By framing AI as a tool rather than a mystery, both Joel and Ford remind us that it's meant to serve people, not intimidate them. What makes this conversation especially relevant is Joel's attention to an often-overlooked audience: adults who may feel disconnected from the rapid pace of technological change. By keeping his content light, practical, and even playful, he shows that innovation isn't reserved for the young or the hyper-technical. It's for anyone willing to stay curious. As Joel pointed out, technology is neither good nor bad—it's what we do with it that defines the outcome. Ford brought his own perspective from the business growth arena, warning that waiting too long to engage with AI is the real risk. The tools are here to stay, and those who hesitate could quickly fall behind. That's why the concept of AI Made Simple resonates so strongly: it offers a path forward that feels manageable, whether you're running a business, working within an organization, or simply exploring what's possible in your personal life. Both agree that the human element remains central. AI can generate, automate, and accelerate, but it cannot replace judgment, creativity, and authenticity. Keeping the "human in the loop" is what ensures AI enhances rather than erodes the quality of our work and relationships. The takeaway is clear: AI doesn't have to be overwhelming. By adopting a mindset of experimentation and curiosity, anyone can begin to integrate artificial intelligence into their life or business. And by following voices like Joel Comm and Ford Saeks, the journey toward AI Made Simple becomes not just accessible, but inspiring. Watch the full episode on YouTube. Join Fordify LIVE! every Wednesday at 11 a.m. Central on your favorite social platforms and catch The Business Growth Show Podcast every Thursday for a weekly dose of business growth wisdom. About Joel Comm Joel Comm is a New York Times bestselling author, keynote speaker, and digital entrepreneur with more than two decades of experience at the forefront of online business and emerging technology. He has launched multiple successful ventures, from pioneering live video to co-hosting one of the world's most downloaded cryptocurrency podcasts. Today, as the creator and host of The AI for Everyone Show, Joel is focused on making AI Made Simple by delivering short, approachable insights that help people put artificial intelligence to work in their daily lives. Explore Joel's work and listen to The AI for Everyone Show. About Ford Saeks Ford Saeks is a Business Growth Accelerator who has helped generate more than a billion dollars in sales worldwide, working with companies from start-ups to Fortune 500s. As President and CEO of Prime Concepts Group, Inc., he specializes in helping businesses attract loyal customers, expand brand awareness, and spark innovation. An entrepreneurial powerhouse, Ford has founded over ten companies, authored five books, been awarded three U.S. patents, and received numerous industry honors. His expertise also extends into artificial intelligence, where he is recognized for his work in AI prompt engineering and training AI systems to create content that drives real engagement and results. Recently featured at the "Unleash AI for Business Summit," Ford shared insights on how ChatGPT is transforming operations, marketing, sales, and customer experience. Learn more at ProfitRichResults.com and watch his TV show at Fordify.tv.
emtelligent offers a variety of AI-based services in health care. In a recent interview at the HLTH conference with Tim O'Connell, MD, Co-Founder and CEO of emtelligent, explains how they ensure a good ROI, keep deployments affordable, and make each pilot a success.The three services offered by emtelligent are:* Medical Document AI: ingests documents such as faxes, splits them into separate documents, and categorizes them.* Medical language engine: interprets and structures the content* Chart review: offers a graphical user interface to make reviews more accurate and efficient for prior authorization, legal reviews, etc.Learn more about emtelligent: https://emtelligent.com/Healthcare IT Community: https://www.healthcareittoday.com/
Mirelo wants AI video to feel effortless. Audio plays a major role in that feeling. We discuss how natural sound changes perception.Get the top 40+ AI Models for $20 at AI Box: https://aibox.aiAI Chat YouTube Channel: https://www.youtube.com/@JaedenSchaferJoin my AI Hustle Community: https://www.skool.com/aihustleSee Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.
Matthew Novick traces one of his earliest business lessons not to a boardroom, but to a furniture store in Portland, Maine. Growing up in his family's business, he learned how to read credit reports, price products, and assess who was “credit worthy,” skills that showed him how decisions affect a business long before he ever closed a set of books, Novick tells us.That operational grounding followed him into finance. Early roles at IBM and AOL put him on both the expense and revenue sides of the P&L, including sales operations and compensation design. Those experiences shaped his belief that finance is not just about counting dollars, but understanding what the numbers actually mean, he tells us. “If you don't understand what goes into closing those books… you're never actually going to understand your business,” he says.Read MoreHis path accelerated quickly. After leaving AOL, Novick joined Magnetic, where he became VP of Finance and then the company's first CFO in his early 30s. Since then, he has moved through multiple CFO chapters across ad tech and data-driven businesses, refining how he partners with CEOs. That partnership, he explains, is central—so central that he once flew across the country to spend two days with a CEO before accepting a role, Novick tells us.A defining strategic moment came at PlaceIQ, when the company received an unexpected inbound acquisition inquiry. Preparing to assess synergies, unit economics, and whether “one plus one really equals three” reshaped how he thinks about strategy and readiness, Novick tells us. Today, as CFO of TripleLift, that mindset carries forward—pairing operational fluency with disciplined decision-making in an increasingly complex, AI-influenced finance landscape.
AI is transforming software development—redefining roles, creativity, and community, while challenging developers to embrace ambiguity, orchestrate specialized agents, and stay human through empathy and curiosity. Will AI make developers more creative, or will we forget how the machine really works under the hood?This week Dave, Esmee , Rob sit down with Scott Hanselman, VP Developer Community at Microsoft for a wildly energetic, deeply human, and brilliantly practical conversation about how AI is reshaping software development and what that means for creativity, careers, and all industries. TLDR00:30 – Scott Hanselman introduced as a special guest from Microsoft Ignite 2025.02:16 – Scott discusses how AI is fundamentally redesigning all industries.09:50 – Don't anthropomorphize AI, I want the computer from Star Trek!15:30 – Delegation: contrasting the roles of humans and agents.18:30 – The importance of supporting early career growth and learning.26:30 – Why specificity matters in AI and coding.35:30 – Making AI delightful and fun.45:30 – Always put humans first in AI development.46:00 – Each morning I think about lunch. GuestScott Hanselman: https://www.hanselman.com/The Hanselminutes Podcast: https://www.hanselman.com/podcasts with over 1025 podcasts! HostsDave Chapman: https://www.linkedin.com/in/chapmandr/Esmee van de Giessen: https://www.linkedin.com/in/esmeevandegiessen/Rob Kernahan: https://www.linkedin.com/in/rob-kernahan/ ProductionMarcel van der Burg: https://www.linkedin.com/in/marcel-vd-burg/Dave Chapman: https://www.linkedin.com/in/chapmandr/ SoundBen Corbett: https://www.linkedin.com/in/ben-corbett-3b6a11135/Louis Corbett: https://www.linkedin.com/in/louis-corbett-087250264/ 'Cloud Realities' is an original podcast from Capgemini
AI isn't coming for your job; it's coming for your inefficiencies. In this episode, Mo Choumil sits down with Justin Trombold, PhD, MBA, to demystify what real AI adoption looks like for small and mid-sized title agencies. Justin shares how to move past hype and fear to build an AI-ready culture, one practical use case at a time. From low-cost starting points and training roadmaps to automation myths and scaling strategies, this episode lays out a grounded, 90-day framework for turning generative AI into measurable results. What you'll learn from this episode The difference between AI hype and real operational ROI for title agencies Common AI adoption failures, and how to avoid them A simple 90-day roadmap for AI readiness across your team The role of chatbots, virtual assistants, and automation tools when used correctly How to build a tech-forward culture that still prioritizes client trust and compliance Resources mentioned in this episode All Tech National Title Qualia Good Strategy/Bad Strategy by Richard Rumelt | Paperback and Kindle ChatGPT Gemini Microsoft Copilot About Justin Trombold, PhD, MBAJustin R. Trombold, PhD, MBA, is the founder and President of AnteSyn Advisors, a strategy and Generative AI consultancy that helps leadership teams turn complex market shifts into value-creating growth. Drawing on a background as a human physiology researcher and postdoctoral fellow at UT Southwestern, as well as strategy roles at North Highland, Grant Thornton, and Deloitte, he specializes in healthcare, life sciences, and technology, with deep experience in growth strategy, M&A, and enterprise transformation. Justin is known for his Enterprise Generative AI Readiness Diagnostic and for guiding organizations beyond AI "pilots" into scalable, measurable impact by aligning vision, operating models, and culture. A frequent advisor, author, and interview guest on GenAI readiness and organizational change, he combines analytical rigor with human-centered leadership to help clients build strategies that are both competitive and ethically grounded. Connect with Justin Website: AnteSyn Advisors LinkedIn: Justin Trombold Connect With UsLove what you're hearing? Don't miss an episode! Follow us on our social media channels and stay connected. Explore more on our website: www.alltechnational.com/podcast Stay updated with our newsletter: www.mochoumil.com Follow Mo on LinkedIn: Mo Choumil Stop waiting on underwriter emails or callbacks—TitleGPT.ai gives you instant, reliable answers to your title questions. Whether it's underwriting, compliance, or tricky closings, the information you need is just a click away. No more delays—work smarter, close faster. Try it now at www.TitleGPT.ai. Closing more deals starts with more appointments. At Alltech National Title, our inside sales team works behind the scenes to fill your pipeline, so you can focus on building relationships and closing business. No more cold calling—just real opportunities. Get started at AlltechNationalTitle.com. Extra hands without extra overhead—that's Safi Virtual. Our trained virtual assistants specialize in the title industry, handling admin work, client communication, and data entry so you can stay focused on closing deals. Scale smarter and work faster at SafiVirtual.com. ______________________________________________________________________
In this episode of The Digital Executive, host Brian Thomas welcomes Frank Palermo, Chief Operating Officer of New Rocket, to discuss how AI, digital workflows, and enterprise transformation are converging to reshape business operations. With a career rooted in software engineering, enterprise platforms, cloud, and data, Frank shares how his bilingual fluency in technology and business helps organizations ground emerging tech in real business value.Frank explains why executives don't buy AI—they buy outcomes—and how reframing tech initiatives around measurable results like faster revenue, lower cost, and better customer experience is critical. He highlights the common gaps enterprises face, including fragmented processes and poor data foundations, and emphasizes that modernization starts with workflow understanding, not platforms.Looking ahead, Frank describes a future where AI becomes “invisible,” seamlessly orchestrating workflows, enhancing employee productivity, and enabling human–AI co-creation. High-performing enterprises, he argues, will be those that move quickly but responsibly—governing data, investing in skills, and treating AI transformation as an ongoing operational mindset.If you liked what you heard today, please leave us a review - Apple or Spotify. See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.
In this episode of Making Risk Flow, host Jake Harding speaks with Matthew Grant, founder and CEO of Instech and a veteran of 33 years in catastrophe modelling. Matthew unpacks why insurance's cautious approach to AI is more strategic than sceptical. Together, they explore how carriers can align technology adoption with real business problems, build trust in new data sources, and drive operational efficiency without disrupting core workflows. Matthew explains why consistency in user interfaces can mask major capability leaps, how to focus on outcomes rather than perfection in data quality, and why the industry's measured pace reflects deep risk intelligence. The conversation offers insurers a clear roadmap on how a purposeful adoption of AI and cultural innovation can drive a durable competitive advantage.Fan Mail: Got a challenge digitizing your intake? Share it with us, and we'll unpack solutions from our experience at Cytora.To receive a custom demo from Cytora, click here and use the code 'Making Risk Flow'.Our previous guests include: Bronek Masojada of PPL, Craig Knightly of Inigo, Andrew Horton of QBE Insurance, Simon McGinn of Allianz, Stephane Flaquet of Hiscox, Matthew Grant of InsTech, Paul Brand of Convex, Paolo Cuomo of Gallagher Re, and Thierry Daucourt of AXA.Check out the three most downloaded episodes: The Five Pillars of Data Analytics Strategy in Insurance | Craig Knightly, Inigo 20 Years as CEO of Hiscox: Personal Reflections and the Evolution of PPL | Bronek Masojada Implementing ESG in the Insurance and Underwriting Space | Simon Tighe, Chaucer, and Paul McCarney, Moody's
Join SADA's CTO, Miles Ward, and Associate CTO of AI & ML, Simon Margolis, for this special and final episode of the Cloud and Clear podcast. They share their biggest, most impactful predictions for 2026 and beyond, focusing on the massive shift required for businesses to get value from AI. Miles and Simon discuss how the conversation around AI investment is changing. Boards will no longer tolerate putting AI in the R&D bucket. The focus is shifting from "what's possible" to "what's profitable," demanding financial returns on a quarterly basis. In this insightful discussion, you will learn: The model choice: Why optimizing your model selection matters, noting that a model like Gemini Pro 2.5 can have output tokens that are 25 times more expensive than Gemini Flash. Service as software: The need to think of your business as a new startup, building "machinery to let you run service as if it's software." Democratization: How "anybody that knows their natural language is able to go and build some type of truly agentic system." The ability to build a prototype with a prompt is replacing lengthy Product Requirement Documents (PRDs). The luxury trap: Why reducing friction will become a required, contractually obligated expectation. This includes developing "user interfaces for an audience of one" to accommodate different customer cohorts. If you are a technology leader, cloud engineer, or executive looking to set your strategy for the next wave of transformation, this episode is packed with valuable knowledge. And even though this is the last Cloud and Clear, the journey continues with InsightON! Connect with SADA & InsightON: Check out all of our experts' 2026 predictions: https://sada.com/blog/2026-technology-trends/ InsightON: insight.com/InsightOn Host: Miles Ward, Chief Technology Officer, SADA, An Insight company Guest: Simon Margolis, Associate CTO of AI & ML, SADA, An Insight company
Amy MacIver is joined by Jan Vermeulen, Editor at MyBroadband, to help us unpack the implications of this study — what it means for AI safety, national security, and the internet as we know it. Jan has been tracking the rapid evolution of AI guardrails and the escalating arms race between developers and jailbreakers, and he joins us to make sense of this increasingly complex landscape. Presenter John Maytham is an actor and author-turned-talk radio veteran and seasoned journalist. His show serves a round-up of local and international news coupled with the latest in business, sport, traffic and weather. The host’s eclectic interests mean the program often surprises the audience with intriguing book reviews and inspiring interviews profiling artists. A daily highlight is Rapid Fire, just after 5:30pm. CapeTalk fans call in, to stump the presenter with their general knowledge questions. Another firm favourite is the humorous Thursday crossing with award-winning journalist Rebecca Davis, called “Plan B”. Thank you for listening to a podcast from Afternoon Drive with John Maytham Listen live on Primedia+ weekdays from 15:00 and 18:00 (SA Time) to Afternoon Drive with John Maytham broadcast on CapeTalk https://buff.ly/NnFM3Nk For more from the show go to https://buff.ly/BSFy4Cn or find all the catch-up podcasts here https://buff.ly/n8nWt4x Subscribe to the CapeTalk Daily and Weekly Newsletters https://buff.ly/sbvVZD5 Follow us on social media: CapeTalk on Facebook: https://www.facebook.com/CapeTalk CapeTalk on TikTok: https://www.tiktok.com/@capetalk CapeTalk on Instagram: https://www.instagram.com/ CapeTalk on X: https://x.com/CapeTalk CapeTalk on YouTube: https://www.youtube.com/@CapeTalk567 See omnystudio.com/listener for privacy information.
Thanks to James O'Connor for connecting us.Find Nico on LinkedInConnect with Sam on LinkedIn - I share customer experience content multiple times a week, and love hearing from listeners with questions or ideas for topics.Subscribe to my newsletter, Customer Experience Patterns - I publish a new edition with each episode of the podcast.My LinkedIn Learning courses: Customer Experience: 6 Essential Foundations For Lasting Loyalty, How To Create Great Customer Experiences & Build A Customer-Centric Culture. In-depth video series that teach you how to create great experiences, and build customer-centric cultuers.Thanks to my talented colleague Emily Tolmer for the cover art. Thanks to my friends at Moon Island for the music. Hosted on Acast. See acast.com/privacy for more information.
Artificial intelligence assistants such as Google's Gemini have exploded in popularity, constantly offering to help summarize a document, craft an email response, or answer a question. AI chatbots take this even further. These chatbots—sometimes called AI companions—generate conversations with users, and because they “remember” interactions and modulate their responses, they can appear, at times, quite human. On this episode, host Megan Nicholson explores chatbots with J. B. Branch, the Big Tech accountability advocate at Public Citizen. Branch discusses who is using chatbots, what the companies behind these AIs are doing, and how they might be regulated. He also wrote about this topic in his essay for our Fall 2025 edition, “AI Companions Are Not Your Teen's Friend.” Resources:J. B. Branch on the need to regulate AI chatbots:“AI Companions Are Not Your Teen's Friend,” Issues in Science & Technology.“AI chatbots shouldn't be talking to kids — Congress must step in,” The Hill. Learn more about AI companions' impact on teens mental health by reading Common Sense Media's risk assessment. Visit the Tech Law Justice Project to read more about the current lawsuits in California state courts against OpenAI. What could regulating AI chatbots look like? See a model state law from Public Citizen.
Let's know what you liked and learnt! In this deep and wide-ranging conversation, Professor Vasant Dhar( @NYUSternBusiness ) NYU professor, AI researcher, investor and author of Thinking With Machines—breaks down how artificial intelligence is reshaping judgment, expertise, work and society. He explains why the future isn't “AI vs. humans” but humans thinking with machines, and why sense-making, question-framing, and domain expertise will determine who thrives in the AI era. If you want to understand how AI will transform your work, your learning, and your decision-making over the next decade, this is a must-listen episode.Order your copy now on amazon: https://www.amazon.in/Thinking-Machines-Brave-New-World-ebook/dp/B0FY46ZK3K/ref=sr_1_1?crid=3QWFVXWM6XPBW&dib=eyJ2IjoiMSJ9.QAmd26NZIHy0tIeYIGVA9wvWljQv9YbpT7dVn5Z_CsSu8yGu7NFctEIu-iDWXad6GunWWKCMnaRyvt__e_tfi11CiYvt20oq-_MeJANKPT6GHAsyavm_PtNpxQsVdaKpFLk_673aPz2pHbeiuoi6fFUQTXOEz3mzlWKFXGJRDS3Deg6v-iAhkc182XN9vl0ZSP5Fm5O6J4Y4tJtRdH7pb1v5fPajSXVaBcT3MiC4RKY.Ctza_MtdSMwkOgdCD26V1hTDzPexrVmU3gOhKYn5-6M&dib_tag=se&keywords=thinking+with+machines&qid=1763633694&s=digital-text&sprefix=thinking+with+amchine%2Cdigital-text%2C208&sr=1-1⭐ 5 Key Takeaways1. The future is “thinking with machines”—there is no opting out.2. Sense-making is going to become the most valuable human skill.3. AI will bifurcate humanity into superhuman performers and de-amplified dependents.4. AI agents can now execute complex, multi-step workflows—data gathering, analysis, valuation, critique—mirroring expert reasoning.5. Trust in AI depends on predictability and consequences of error.This episode was made possible by the great folks at https://goaffortless.ai.Effortless has been designed to be user-friendly, aiding you in your journey to streamline financial tasks. Experience the convenience of achieving e-Invoicing and E-way Bill Generation in just a couple of clicks, simplifying your business processes.#AI, #ArtificialIntelligence, #VasantDhar, #ThinkingWithMachines, #FutureOfWork, #AIAgents, #MachineLearning, #SenseMaking, #ContraMinds, #TechPodcast
AI podcasts. JLR is making AI videos. Bernie Kosar received twenty-one-year-old Bryce Dunlap's liver. A newly released app, 2WAI, creates an AI avatar of any person living or dead.
AI podcasts. JLR is making AI videos. Bernie Kosar received twenty-one-year-old Bryce Dunlap's liver. A newly released app, 2WAI, creates an AI avatar of any person living or dead. See omnystudio.com/listener for privacy information.
JOIN THE WAITLIST → tiquehq.com/ai TIQUE x Kha Ly: The AI Masterclass for Travel Advisors The robots aren't coming for your job, but the advisors who know how to use them just might! Tique Talks' most listened-to guest, Kha Ly, is back for another mind-blowing conversation about how the smartest travel advisors are using AI to work faster, stay relevant, and reach new clients without losing their human touch. In this episode, Kha breaks down the five things every advisor should focus on right now to stay competitive: from using AI to refine your voice, to creating content that actually gets discovered, to leveraging your expertise instead of outsourcing your judgment. He explains the mindset shifts, strategies, and small but powerful tweaks that help advisors stand out in an industry where everyone's looking for shortcuts. If you want to stay visible, get discovered by new clients, and use AI in a way that makes you truly irreplaceable, this conversation is a must-listen! About Kha Ly: Kha is a visionary Marketing Technologist who has spent 25 years at the forefront of digital innovation. From crafting Google's early ground-breaking AdWords campaigns to shaping Meta's advertising platform, Kha has been a driving force in digital marketing's evolution. Kha's role is set to revolutionize how travel advisors approach marketing. His expertise will empower you to navigate the ever-evolving landscape, harnessing the power of digital and AI technologies to enhance your reach and effectiveness. Join Kha to unlock the power of AI and position yourself at the cutting edge of travel marketing. Prepare to revolutionize your approach and drive growth in the digital age. facebook.com/itsallaboutkha Today we will cover: (04:55) How AI actually elevates advisors who know how to use it (11:10) How advisors are ranking on page one of google in hours (18:10) Why switching to “creator mode” can instantly expand your reach (33:00) The future of CRMs; automation and AI integration; AI agents (35:50) How to use AI on FAM trips and site visits (46:25) Making AI your strategic advantage (56:50) The power of custom GPTs → Mark your calendars for TIQUE'S BIGGEST SALE OF THE YEAR! November 24th - December 1st | Get 25% off with code Black Friday JOIN THE NICHE COMMUNITY VISIT THE TEMPLATE SHOP EXPLORE THE PROGRAMS FOLLOW ALONG ON INSTAGRAM @TiqueHQ Thanks to Our Tique Talks Sponsors: Cozy Earth - Use code COZYTIQUE for 20% off
ITP - 134 A huge welcome to Rita Bateson of Eblana Learning, who unpacks the real-world mess and magic of AI in education. She takes listeners through her globe-trotting career from Dublin to Rome, Bermuda, Germany, and the IB, weaving in how AI is reshaping classrooms, assessment, teacher workload, academic integrity, and student habits. Rita explains the Overton Window of AI discourse, why teachers need both AI literacy and healthy skepticism, and how schools can balance innovation with ethics, sustainability, and good old-fashioned human expertise.The hosts dig into critical thinking, cognitive offloading, phone-free schools, environmental costs of AI, and why students' inch-wide, mile-deep use of AI demands that teachers develop broader understanding. Rita also shares the mission behind Eblana Learning, their AI curriculum, PD academy, and her drive to support leaders navigating AI without panic or techno-worship. Add in some delightfully unhinged international misadventure stories (Swiss banks, English “interpreter” classes), and you've got an episode loaded with insight, humor, and brutally honest guidance for teachers worldwide.Rita is a Cofounder of Eblana LearningThe full link is https://eblanalearning.com/If you need Rita as an Italian interpreter, here is her LinkedIN profile link. [smile]Chapters (00:00) Introduction (01:43) Rita's International Teaching Journey (02:40) Skepticism and Acceptance of AI in Education (05:47) The Overton Window and AI in Education (08:51) Navigating AI's Impact on Education (11:52) Practical Applications of AI for Teachers (16:44) Curriculum Focus in Education (17:42) Maximizing AI for Teachers (19:05) The Role of AI in Classroom Management (20:05) Understanding Student Engagement with AI (23:07) Professional Development and AI Curriculum (26:04) The Importance of Human Expertise in AI (28:58) Critical Thinking and AI Dependency (33:27) Navigating AI's Impact on Education (37:27) The Future of Learning with AI (43:22) Eblana Learning's Mission and Projects(50:01) Judicious Use of AI in Education (50:31) Comforts of International Travel (52:57) Building Relationships in International Schools (54:23) The Importance of Social Skills in the Age of AI(55:17) Cultural Experiences and Authority (01:00:09) Giving Back to the Community (01:03:18) Final Thoughts on AI and Education-more information-The International Teacher Podcast is a bi-weekly discussion with experts in international education. New Teachers, burned out local teachers, local School Leaders, International school Leadership, current Overseas Teachers, and everyone interested in international schools can benefit from hearing stories and advice about living and teaching overseas.Additional Gems Related to Our Show:Greg's Favorite Video From Living Overseas - https://www.youtube.com/watch?v=UQWKBwzF-hwSignup to be our guest https://calendly.com/itpexpat/itp-interview?month=2025-01Our Website - https://www.itpexpat.com/Our FaceBook Group - https://www.facebook.com/groups/itpexpatJPMint Consulting Website - https://www.jpmintconsulting.com/Greg's Personal YouTube Channel: https://www.youtube.com/playlist?list=PLs1B3Wc0wm6DR_99OS5SyzvuzENc-bBdOBooks By Gregory Lemoine:International Teacher Guide: Finding the "Right Fit" 2nd Edition (2025) | by Gregory Lemoine M.Ed."International Teaching: The Best-kept Secret in Education" | by Gregory Lemoine M.Ed.Partner Podcasts:Just to Know You: https://podcasts.apple.com/au/podcast/just-to-know-you/id1655096513Educators Going Global: https://podcasts.apple.com/us/podcast/educators-going-global/id1657501409Relative Hashes:#internationalteachersday #internationaleducation #overseaseducation #internationalschools #education #teacherburnout #teachersalarynews #teachersalary #teacherrecruitments #overseaseducatorfairs
Yoshua Bengio, considered by many to be one of the godfathers of AI, has long been at the forefront of machine-learning research . However, his opinions on the technology have shifted in recent years — he joins us to talk about ways to address the risks posed by AI, and his efforts to develop an AI with safety built in from the start. Nature: ‘It keeps me awake at night': machine-learning pioneer on AI's threat to humanity Hosted on Acast. See acast.com/privacy for more information.
In this Marketing Over Coffee: Learn about AI Agents, faster AI, why you’d want a million unread email in your inbox, and more! Direct Link to File London Event Wrap Up! Google Opal rolls out beyond US only, check out the TI livestream Moonshot AI’s Kimi K2 Instruct Reasoning Improving AI 200x with smarter math […] The post Google Opal, Making AI 200x Faster, and Virtual Boondoggles appeared first on Marketing Over Coffee Marketing Podcast.
Listen to a special episode from Where AI Works, a podcast hosted by Wharton faculty, sponsored by Accenture. The show dives into how artificial intelligence is transforming the way we live and work, with real-world stories and insights from leaders across industries.In this episode, Wharton's Peter Cappelli is joined by Vivian Sun, senior director for data and AI at Jabil, one of the world's largest manufacturing companies. Together, they explore how Jabil started small with computer vision to improve quality control, built early wins that inspired broader adoption, and transformed the way teams work alongside AI across the enterprise.
This special episode of Product Rebels brings you highlights from a recent webinar hosted by Heather Samarin and Vidya Dinamani, and featuring product veteran Ravi Mehta. With AI hype reaching fever pitch, many product teams are being pushed to “do AI”—without clear strategy or outcomes. In this candid conversation, we break down what's really working in teams today. Learn the Inspire, Validate, Structure, and Ship framework designed to move your team from idea to impact with clarity. If you're a product leader navigating how to integrate AI meaningfully, this episode offers practical steps, real examples, and a refreshing no-fluff approach.
Joel Comm is a tech pioneer, bestselling author, and podcast host making AI accessible and fun for everyone - especially the 50 plus crowd - with his new show, AI for Everyone. Top 3 Value Bombs 1. AI isn't scary, it's amoral. It becomes good or bad depending on how we use it. 2. Treat AI like your new personal assistant for everyday tasks, from contracts to meal plans. 3. The fastest way to beat AI overwhelm is to just start, pick a tool, ask it something simple, and build from there. Check out Joel's website. Follow him on YouTube, Rumble, Spotify, and Apple Podcasts for new 5-10 minute "AI for Everyone" episodes - AI for Everyone Show Sponsors HighLevel - The ultimate all-in-one platform for entrepreneurs, marketers, coaches, and agencies. Learn more at HighLevelFire.com. Thrivetime Show - Attend the world's highest rated business growth workshop taught personally by Clay Clark and featuring Football Star and Entrepreneur, Tim Tebow and President Trump's Son Eric Trump at ThrivetimeShow.com/eofire.
Shane and Levi discuss horror movies, Googleable questions, ai brainrot, Doritos flags security system, a father taught his children about hickies in the worst way and in this week's AITA, are you allowed to call out your friends husbands for being bad dads? Linktr.ee/wokpod https://llm-brain-rot.github.io/ https://www.dexerto.com/entertainment/armed-police-swarm-student-after-ai-mistakes-bag-of-doritos-for-a-weapon-3273512/ https://www.nsnews.com/highlights/bc-father-who-left-hickey-on-sons-neck-ordered-to-take-counselling-11387748
Are AI tools in the classroom just time-savers, or can they have genuine educational value?In a must-watch TWiST 500 interview, Alex chats with Magic School founder (and former principal) Adeel Khan about how AI tools can make teachers more effective, and keep students inspired, without just doing all the work for them. He talks about turning an AI chatbot into a true assistant teacher, that keeps the lessons balanced yet challenging, and particularly empowers classroom novices and non-professionals.THEN… is 6 years too long for employees to wait to vest? Is this just another founder trying to reinvent EVERYTHING, just because they can't resist? Ramp CEO Eric Glyman joins Jason and Alex to answer pressing founder questions from viewersPLUS there's a new entrant in our Gamma Pitch Deck competition, and it's so compelling, Jason can't wait to invest! Kris Canete of On the Fly Energy tells us about America's fragile power grid and his elegant solution: flywheel energy storage!Timestamps:0:00 - Welcome to TWiST!02:59 - Former principal Adeel Khan of TWiST 500's Magic School AI tells us why “teachers are magic”09:41 - Goldbelly ships America's most delicious, iconic foods nationwide! Get 20% off your first order by going to Goldbelly.com and using the promo code TWiST at checkout.10:50 - How AI tools can particularly help out classroom novices and non-pros who are just getting started20:57 - Check out the online payroll and benefits experts with software built specifically for small business and startups. Try Gusto today and get three months FREE at Gusto.com/twist.26:58 - How Magic School stays ahead of shifting standards across different states and regions32:57 - Zite is the fastest way to build *business software* with AI. Build apps, forms, websites and portals that connect to the tools you already use. Go to *zite.com/twist* to get started.33:30 - Why the best feedback Adeel ever got came from a teenager36:30 - Making AI a true assistant teacher, that keeps lessons balanced yet challenging38:38 - Is a 6-year vesting schedule too aggressive? Eric Glyman responds.41:00 - When even ambitious founders should sometimes just accept a standard deal.57:33 - What IS flywheel energy storage?01:00:00 - Why Jason loves the Fly Energy Gamma pitch and wants to invest right now.01:34:13 - Gamma Outro*Subscribe to the TWiST500 newsletter: [https://ticker.thisweekinstartups.com](https://ticker.thisweekinstartups.com/)Check out the TWIST500: [https://www.twist500.com](https://twist500.com)Subscribe to This Week in Startups on Apple: https://rb.gy/v19fcp*Follow Lon:X: https://x.com/lons*Follow Alex:X: https://x.com/alexLinkedIn: [ / alexwilhelm ]( / alexwilhelm )*Follow Jason:X: / jason LinkedIn: [ / jasoncalacanis ]( / jasoncalacanis )Great TWIST interviews: [Will Guidara,]( • Lessons in Unreasonable Hospitality with W... ) [Eoghan McCabe]( • Great Builders & Success First with Interc... ), [Steve Huffman](https://podcasts.apple.com/us/podcast..., [Brian Chesky](https://podcasts.apple.com/ca/podcast..., [Bob Moesta,]( • Decoding Customer Insights, Trust, and the... ) [Aaron Levie](https://podcasts.apple.com/ca/podcast..., [Sophia Amoruso](https://podcasts.apple.com/ca/podcast..., [Reid Hoffman](https://podcasts.apple.com/ca/podcast..., [Frank Slootman](https://podcasts.apple.com/ca/podcast..., [Billy McFarland](https://podcasts.apple.com/ca/podcast...)*Check out Jason's suite of newsletters: https://substack.com/@calacanis*Follow TWiST:Twitter: / twistartups YouTube: / thisweekin Instagram: [ / thisweekinstartups ]( / thisweekinstartups )TikTok: / thisweekinstartups Substack: [https://twistartups.substack.com](
What happens when simplicity meets AI on the world's biggest tech stage? In this episode, recorded live at GITEX Global in Dubai, I sit down with Sohaib Zaheer, Senior Vice President and General Manager at DigitalOcean, to talk about how the company is staying true to its founding vision of accessibility and simplicity while entering the age of AI. For years, DigitalOcean has been known as the cloud that “speaks the language of builders,” empowering developers and startups to innovate without unnecessary complexity. Now, with the launch of its Gradient AI platform and Cloudways Copilot, the company is bringing that same philosophy to AI development, helping teams go from idea to production-ready agents without huge DevOps teams or fragmented toolchains. Sohaib explains how DigitalOcean's unified stack is making AI agent development faster, easier, and more transparent. We discuss the startling statistic that 95% of AI projects never make it past the prototype stage, and explore how Gradient AI aims to change that through agent templates, debugging tools, and built-in guardrails. We also look under the hood at AI inferencing, GPU optimization, and why performance and cost efficiency still matter as much as cutting-edge innovation. If you have ever wondered how AI can become truly accessible, or how simplicity might just be the next big breakthrough, this conversation offers a grounded, real-world perspective from one of the most down-to-earth leaders in cloud technology. Recorded live on the show floor at GITEX Global, this episode is a reminder that great tech is not about hype, it is about helping people build, test, and create with confidence.
What if the biggest AI risk isn't bias or data, but human behaviour itself? How might AI impact the people using it and what does that mean for how we design solutions and deploy the technology?Episode SummaryOn this episode, I'm joined by a returning guest. Richard Chataway is a behavioural science expert and strategist who joins me to explore how we can design AI systems that truly work for humans. Richard brings a unique lens to the conversation, combining insights from advertising, government policy, and behavioural science to unpack the human drivers that shape how we build and interact with AI. We discuss everything from cognitive biases and persuasive tech to the ethics of design and how these hidden forces influence our relationship with intelligent machines.During our conversation, Richard explains the importance of context and behavioural frameworks in making AI more ethical, effective, and human-centric. We explore real-world examples of effective and ineffective design, examining where intentions diverge from outcomes and what can be done to address these discrepancies. Richard shares fascinating insights from his book "The Behaviour Business" and his experience in both the public and private sectors, offering a practical yet thought-provoking look at what it really means to design for behaviour in the age of AI.Whether you're an AI sceptic, enthusiast, or simply curious about how technology intersects with human behaviour, this episode offers a compelling exploration of the invisible levers shaping our digital lives. From nudging with intent to avoiding manipulation, Richard helps us understand how behavioural science can make the future of AI more aligned with our values and less prone to unintended consequences.Guest BiographyRichard is a Behavioural Scientist, Author and Podcaster who heads up the Behaviour Change Team at Concentrix, a Fortune 500 global technology and transformation company, working with around 2000 brands globally in over 70 different countries. He is also the founder of Communication Science Group and a former board member of the Association for Business Psychology. His book The Behaviour Business is a bestselling guide to deploying Behavioural Science within organisations to solve a wide range of problems. vAI-Generated Timestamped Summary00:00 – Intro: Designing AI for humans01:25 – Welcome back Richard Chataway03:15 – Behavioural science meets AI05:20 – Why we lie more to bots07:05 – Judgement, distance & dishonesty09:10 – When design invites bad behaviour11:30 – Fraud as a design problem13:40 – The “Computer says no” effect15:25 – When neutrality helps disclosure17:15 – The empathy paradox19:05 – Data bias & unequal outcomes21:30 – When to keep humans in the loop23:40 – Behavioural science as AI insurance26:00 – When efficiency erodes trust28:20 – Friction, fairness & feedback30:05 – AI and the frontline worker33:00 – Redefining jobs, not removing them36:10 – New skills for an AI world39:00 – Beyond efficiency: meaningful work41:45 – Leadership: ask “should we automate?”44:10 – Practical design principles47:30 – The myth of full automation50:20 – Augment, don't replace53:00 – Case studies from Concentrix56:40 – Making AI ethics actionable59:20 – The next five years of human-centred AI1:02:00 – Closing reflections1:04:30 – Where to find Richard1:06:00 – Outro & related episodesLinksRichard on LinkedIn - https://www.linkedin.com/in/richard-chataway/Richard's book The Behaviour Business - https://behaviourbusiness.com/Richard's previous appearance on the show - https://www.humanriskpodcast.com/richard-chataway-on-the-behaviour/Concentrix - https://www.concentrix.com/Richard at Concentrix - https://www.concentrix.com/contributor/richard-chataway/
Could an AI catch what auditors and a CFO missed? This week, Blake and David unpack how a founder used Claude to scan QuickBooks and uncover a $2.1M embezzlement in 18 minutes. They also tackle Deloitte's AI ‘workslop' refund, shutdown-driven IRS and air travel woes, the IRS's new “CEO” and crypto ties, OpenAI's personal finance play, EY's audit rebound, BDO's ESOP squeeze, and crypto funds courting CPA clients.SponsorsCloud Accountant Staffing - http://accountingpodcast.promo/cas Rippling - http://accountingpodcast.promo/ripplingAssembly - http://accountingpodcast.promo/assemblyChapters(01:35) - Deloitte's AI Report Scandal (09:05) - Government Shutdown Impact on IRS and Air Travel (23:56) - AI in Accounting: Risks and Opportunities (34:49) - Competing with the Status Quo (35:38) - Pricing Bookkeeping Services (36:31) - Standardizing Services Based on Price (37:14) - Client Needs vs. Service Offerings (38:00) - The Monthly Close Obsession (40:01) - Broken Charts in Financial Reports (43:15) - Cracker Barrel Logo Controversy (47:08) - EY's Audit Quality Turnaround (49:53) - Crypto Investment Schemes (55:48) - BDO's Financial Struggles (01:00:34) - Conclusion and Announcements Show NotesDeloitte to partially refund Australia for report with apparent AI-generated errors https://abcnews.go.com/Technology/wireStory/deloitte-partially-refund-australian-government-report-apparent-ai-126281611Claude Exposed My Co-Founder's $2M Theft — AI Evidence Turned Into Lawsuit https://techbullion.com/claude-exposed-my-co-founders-2m-theft-ai-evidence-turned-into-lawsuit/New Research: 20% of Americans use AI tools 10X+/month, but growth is slowing and traditional search hasn't dippedhttps://sparktoro.com/blog/new-research-20-of-americans-use-ai-tools-10x-month-but-growth-is-slowing-and-traditional-search-hasnt-dipped/The Danger of Bad Charts https://www.cpajournal.com/2025/10/10/the-danger-of-bad-charts-2/Cracker Barrel's logo controversy was driven by bots https://www.nrn.com/casual-dining/cracker-barrel-s-logo-controversy-was-driven-by-bots-what-operators-should-learn-from-thisOur commitment to audit quality — Ernst & Young LLP's 2025 report https://www.ey.com/en_us/assurance/audit-quality-reportEY drops clients to improve audits after leading Big Four in deficiencies https://www.cfobrew.com/stories/2024/08/27/ey-drops-clients-to-improve-audits-after-leading-big-four-in-deficienciesOpenAI Buys Personal Finance App Roi https://www.pymnts.com/acquisitions/2025/openai-buys-personal-finance-app-roi/With its latest acqui-hire, OpenAI is doubling down on personalized consumer AI https://techcrunch.com/2025/10/03/with-its-latest-acqui-hire-openai-is-doubling-down-on-personalized-consumer-ai/BDO USA Expands Professional Services Capabilities Through HORNE https://www.bdo.com/insights/press-releases/bdo-usa-expands-professional-services-capabilities-through-horneAuditor BDO Cuts Jobs With Focus on Managing Apollo Debt https://www.bloomberg.com/news/articles/2025-10-11/auditor-bdo-cuts-jobs-with-focus-on-managing-apollo-debtNeed CPE?Get CPE for listening to podcasts with Earmark: https://earmarkcpe.comSubscribe to the Earmark Podcast: https://podcast.earmarkcpe.comGet in TouchThanks for listening and the great reviews! We appreciate you! Follow and tweet @BlakeTOliver and @DavidLeary. Find us on Facebook and Instagram. If you like what you hear, please do us a favor and write a review on Apple Podcasts or Podchaser. Call us and leave a voicemail; maybe we'll play it on the show. DIAL (202) 695-1040.SponsorshipsAre you interested in sponsoring The Accounting Podcast? For details, read the prospectus.Need Accounting Conference Info? Check out our new website - accountingconferences.comLimited edition shirts, stickers, and other necessitiesTeePublic Store: http://cloudacctpod.link/merchSubscribeApple Podcasts: http://cloudacctpod.link/ApplePodcastsYouTube: https://www.youtube.com/@TheAccountingPodcastSpotify: http://cloudacctpod.link/SpotifyPodchaser: http://cloudacctpod.link/podchaserStitcher: http://cloudacctpod.link/StitcherOvercast: http://cloudacctpod.link/OvercastClassifiedsCollective by DBA - https://collective.cpa/ Want to get the word out about your newsletter, webinar, party, Facebook group, podcast, e-book, job posting, or that fancy Excel macro you just created? Let the listeners of The Accounting Podcast know by running a classified ad. Go here to create your classified ad: https://cloudacctpod.link/RunClassifiedAdTranscriptsThe ...
Today my guest is Adam Smith, CCO of Indica Labs. What we discuss with Adam: Adam's journey from HALO customer to Chief Commercial Officer at Indica Labs How firsthand experience with HALO inspired him to join the company in 2015 The evolution of Indica Labs: from image analysis software to a full digital pathology ecosystem (HALO, HALO Link, HALO AI, HALO AP, and HALO AP Dx) Customer focus as the foundation for innovation How Indica Labs has integrated AI, deep learning, and large language models into its products The goal of bringing AI and digital pathology to the masses: making tools accessible to all labs, large or small Examples of how HALO AI and AI Apps are enhancing pathologists' efficiency and accuracy Indica Labs' philosophy of augmentation, not replacement How strategic partnerships with Leica Biosystems, Lunit, and Visiopharm are expanding AI adoption in clinical and research environments The future of computational pathology and global impact through AI-driven diagnostics Links for this episode: InVision from Cision Vision The Path to PathA Pathologists' Assistant Shadowing Network Health Podcast Network LabVine Learning Dress A Med scrubs Digital Pathology Club Indica Labs People of Pathology Podcast: Twitter Instagram
Most conversations about AI are still caught up in the spectacle. We see demos, marvel at copilots, and argue about the latest big model. But what happens when you strip away the hype and focus on AI that simply works? That is exactly the perspective Olga Lagunova brings to this episode. As Chief Product and Technology Officer at GoTo, she has one goal in mind: make AI useful, practical, and almost invisible. Olga believes the real test of AI is whether it integrates seamlessly into workflows. In her view, the most powerful AI is the kind that feels almost boring because it is just part of how work gets done. During our conversation she explains how GoTo is embedding AI into its platform so that small and midsize businesses can benefit without needing data scientists on staff or large budgets to experiment. We explore the difference between AI for SMBs and AI for enterprises, and why simplicity and trust matter more than shiny features. Our discussion also goes deeper into agentic AI, where tools are no longer just assistants but are taking on tasks in the background. Olga highlights how GoTo balances this shift with guardrails, governance, and human-in-the-loop oversight to ensure that efficiency never comes at the cost of security. We also unpack the classic build versus buy dilemma, why shadow AI is becoming a real risk for companies, and how leaders can measure ROI in a way that proves value both immediately and over time. If you are tired of the hype and want to understand how AI is quietly reshaping the backbone of business operations, this episode with Olga Lagunova will give you a grounded and forward-looking perspective.