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14 episodes with ops authority
2 episodes with ops authority
2 episodes with ops authority
In this solo episode, I'm sharing a behind-the-scenes look at how I've built and retained a high-performing remote team here at The Ops Authority. With an average tenure of over three years on our small but mighty team, I'm reflecting on the intentional (and sometimes accidental) leadership strategies that helped make this happen. From hiring with values in mind, to promoting autonomy, to designing meaningful fringe benefits that actually matter, I'm giving you the full playbook for cultivating a remote team that sticks around and thrives. Whether you're building a team for the first time or reevaluating your leadership approach, this episode is full of insights to support your journey. For full show notes, check out www.TheOpsAuthority.com/podcast/277 Stay Connected: Join the Ops Insiders FREE Facebook community! Other Ways to Connect with Me: Facebook Page Instagram Brought to you by the HubSpot Podcast Network
What if you could scale your business without sacrificing the personalized service your clients love you for? In this episode of The Ops Authority podcast, I'm joined by Anne-Marie Rose, a expert scaling strategist who helps service providers build thriving, fulfilling businesses that don't require a complete overhaul. We're diving into what it really takes to create a scalable offer one that protects your time, increases your revenue, and still honors the high-touch connection that makes your work so impactful. If you've been wondering how to grow without burning out, this episode gives you the clarity and strategies to do just that. Connect with AnnMarie: Website: http://annmarierose.com Instagram: https://www.instagram.com/askannmarierose/ Facebook: https://www.facebook.com/askannmarierose For full show notes, check out www.TheOpsAuthority.com/podcast/276 Stay Connected: Join the Ops Insiders FREE Facebook community! Other Ways to Connect with Me: Facebook Page Instagram Brought to you by the HubSpot Podcast Network
In this episode of The Ops Authority podcast, I'm joined by Annie Hillman, founder of 1428 Financial, for a transparent conversation about the real financial considerations behind scaling an agency. Whether you're seeing a spike in demand or dreaming of building a team, you need to hear what Annie has to say about pricing, budgeting, and profitability. I also share my own experiences with different trying both models, including what didn't work, what finally did, and what you can do to make the smartest, most profitable decision for your own path. Connect with Annie: Website: http://www.1428financial.com Instagram: https://www.instagram.com/1428financial/ For full show notes, check out www.TheOpsAuthority.com/podcast/275 Stay Connected: Join the Ops Insiders FREE Facebook community! Other Ways to Connect with Me: Facebook Page Instagram Brought to you by the HubSpot Podcast Network
Welcome back to another episode of The Ops Authority podcast! On today's episode, I have Mylesha Morgan Ramey on to share her inspiring journey from actress to DOO. Mylesha shares her unconventional career path, the challenges she faced, including a significant layoff, and how the DOO Certification and community played a crucial role in her transformation. We heavily discuss the importance of community, personal growth, and adaptability in navigating career transitions. Mylesha's story serves as a testament to the power of resilience and the value of investing in your professional development! For full show notes, check out www.TheOpsAuthority.com/podcast/257 Stay Connected: Join the Ops Insiders FREE Facebook community! Other Ways to Connect with Me: Facebook Page Instagram Brought to you by the HubSpot Podcast Network
Welcome back to another episode of The Ops Authority podcast. I have certified DOO, Sarah Neumann, here to share about her personal journey from being a Virtual Assistant to becoming a certified Online Business Manager and Director of Operations. She's currently a consultant with a focus on team development. We dive into Sarah's shift from doing fractional work to embracing a consulting role, further explaining her desire to help businesses thrive through the strategic crafting of teams and organizational structures. Sarah shares more about her consulting methodology, which encompasses the creation of team roles and responsibilities, the provision of developmental frameworks, and the offering of coaching services. I commend Sarah for her remarkable growth and encourage you to join the next cohort of the Director Of Operations Certification! This was a great episode on aligning your work with your passion, taking decisive action, and continuing to refine your business processes to achieve success! For full show notes visit www.TheOpsAuthority.com/podcast/246 Stay Connected: Join the Ops Insiders FREE Facebook community! Other Ways to Connect with Me: Facebook Page Instagram Brought to you by the HubSpot Podcast Network
Unicorns Unite: The Freelancer Digital Media Virtual Assistant Community
What intake form questions should service providers ask prospects before a discovery call? Don't underestimate the power of asking the right questions upfront! This little form is the gateway to vetting your prospects, ensuring that your time and theirs are well spent. We've got an all-star lineup of Workgroup members, biz friends, and service providers sharing their favorite (or out-of-the-box) intake form questions and strategies. But why are intake forms so important? They're not just about gathering information. It's an opportunity to set yourself apart in a sea of virtual assistants and position yourself as the expert even before the discovery call. Listen in to learn more about How to tailor your intake form to different types of clients Insider tips for uncovering client pain points and objectives Infusing your personality and brand voice into your forms Building equal power dynamics from the get-go Get ready to take notes because you'll walk away armed with tons of ideas to elevate and streamline your client intake process. Sponsored by The Digital Marketer's Workgroup Already doing the work and have clients? But need more clients and a better referral network? This is your chance to get in with a tight-knit freelancer community and be a part of the behind-the-scenes conversations, encouragement, and troubleshooting that we all need when we're working solo. We also have advanced trainings, networking opportunities, and job leads. Apply here for my Digital Marketer's Workgroup Service Providers Featured in this episode: Brittany Gardner: Web Design, SEO, & Strategy, https://brittanygardnercreative.com/ Jordan Gill: CEO of Systems Saved Me®, https://systemssavedme.com/ Jessica Brooks: UX Sales Page Strategist, https://www.jessicabrooks.com/ Kristin Lawton, Marketing Mixologist & owner of The District Brand Bar, https://districtbrandbar.com/ Cheryl Rerick: Email Marketing Strategist, https://cherylrerick.com/ Stacy Covitz: Meta Ads Strategist, https://socialgenx.com/ Frenchie Ferenczi: Business & Revenue Strategist, https://www.frenchieferenczi.com/ Ashleigh Chanel: CEO of Make Your Mark Digital Marketing Agency, https://scale.makeyourmarkconsulting.com/ Brenna McGowan: Launch Strategist, Copywriting Pro, PreLaunch Expert, https://brennamcgowan.co/ Justin Blackman: Brand Voice Expert at Pretty Fly Copy, https://prettyflycopy.com/ Amanda Jensen: Websites & Creative Tech Solutions, https://www.joyserves.com/ Ange Quinn: Business Consultant & Operations Expert, https://theopsbuilder.com/ Sage Polaris: Copywriter & Launch Strategist, https://sagepolaris.com/ Kim Kiel: Copywriter & Copy Coach, https://www.kimkiel.com/ Jen Liddy: Copy, Messaging, & Content Strategist, https://www.jenliddy.com/ Natalie Gingrich: CEO of The Ops Authority, https://theopsauthority.com/ Kris Ward: Team Building & Systems Strategist, https://winthehourwintheday.com/ Connect with Emily: Facebook Community: Emily's Unicorn Digital Marketing Assistant Lab Instagram: @emilyreaganpr Facebook: @emilyreaganpr 3 ways we can work together: Get on the waitlist for the Live Unicorn Digital Marketing Assistant School. My signature course on digital marketing implementation will give you the confidence and teach you HOW to do the work that's in demand and highly marketable. This is the secret weapon to getting booked out. Or get started now with the Self-Study version of UDMA School here. Got the skills but need help getting your digital marketing services business to take off? I've got an advanced tight-knit referral and networking community that can help and I would love for you to apply here for the Digital Marketing Workgroup. You'll get the latest updates and trainings, networking opps and job leads from online business owners who are looking to hire digital marketing implementers and assistants. Looking for a fast way to get your foot in the door with up-to-date skills? Take my 2-hour Quickstart to Facebook Community Management workshop and learn how to help online business owners like course creators and membership site owners manage and engage their community >>> Download my Top Ten Most Requested Digital Marketing Tasks & Services
Behind every effective leader is a different type of leader- someone who provides support, research, creates standard operating procedures, and serves as a strong partner and guide. That special someone is known as a Director of Operations! Today we're talking about the role of a Director of Operations with Natalie Gingrich of The Ops Authority. Natalie is the premier source on all things Ops and helps women with a natural operations skill set level up their career by becoming certified Directors of Operations. She runs a highly successful Director of Operations certification program and is the host of The Ops Authority Podcast. Natalie shares her experiences and insights with Layci from the different perspective of Ops, including her own "Terrible Leader" moment. You will not want to miss this conversation! LINKS FROM THIS EPISODE: https://theopsauthority.com/ https://theopsauthority.com/podcast/ https://www.transcendleadershipcollective.com/newsletter-signup We are now accepting applications for podcast guests! If you would like to apply to be a guest on Confessions of a Terrible Leader, click the link below to fill out an application: https://www.honeybook.com/widget/transcend_leadership_collective_229311/cf_id/6419f2b2ff65120f922d7c71 Confessions of a Terrible Leader is hosted by Layci Nelson and produced by Mary Skop. Music is by Leif Olsen and Mary Skop from the band "The Number of Months."
What has been happening at The Ops Authority in 2023? Find out in this fun behind-the-scenes year in review episode. We are wrapping up 2023 by looking at my business and sharing my review. I do this behind the scenes episode each year because I really value transparency with those who support me! For full show notes visit theopsauthority.com/podcast/232. Other Ways to Connect with Me: Private Facebook Community Facebook Page Instagram Brought to you by the HubSpot Podcast Network
Do you know what level of service you provide in the hierarchy of operations? Most of us are meant for something more, and it is so easy to take the path of least resistance because we desire safety and security. Unfortunately that keeps you in the past version of yourself. My personal mission at The Ops Authority is to help women step into their next best self, and break patterns so we can continue to grow and elevate. I want to keep you moving forward, and make sure you have a development plan. You want to make sure you are evolving and using your innate gifts and natural skills so you can operate from a place of ease. For full show notes visit theopsauthority.com/podcast/227. Other Ways to Connect with Me: Private Facebook Community Facebook Page Instagram Brought to you by the HubSpot Podcast Network
Natalie Gingrich, founder and CEO of The Ops Authority, joins Whiskey & Work to discuss her mission to mentor women with natural skill sets in organization and operations. Kelsey and Natalie cover their shared desire for freedom from corporate careers and a deep love for family, the importance of staying connected with people who share your values, the value of leaning on friends for advice and perspective, and so much more. Sit back, relax and grab a pen and paper for this one — you're going to want to take some notes on this one! What we're talking about… Natalie Gingrich is an operations and organization expert who mentors female project managers that want to build a career that leverages their gifts. Kelsey and Natalie discuss the history of their friendship and business journey Explore their struggles and uncertainties as they started their businesses. How their friendship and connections have helped them overcome business challenges Discuss their broader circles of friends and the roles different people play Emphasis on the importance of staying connected with people who share your values. How community fosters belief in your plans and ideas, making them more powerful. Mention how being vulnerable and open helps in fostering genuine connections in business. Share insights on how to identify and nurture connections that have the potential to become deep and lasting. Natalie's method called “Strategic Mapping” To learn more or connect with Natalie, visit the links below! A {free} Tool or Two! Did someone say free? Yup that's right. Kelsey's here to help with a few free tools to help launch your business and creative ideas! Click the links to start your journey. How To Plan Your Business The Coaches Pricing Calculator The Coaches Workshop: A “Framework” fFor How To Be An Exceptional Coach & Create Consistent Monthly Income Links Mentioned Natalie Gingrich's Website Natalie Gingrich's Instagram Kelsey Murphy's Website Kelsey Murphy's Instagram
Do you struggle to address issues or concerns with people you work with? Is it difficult for you to initiate conversations with others that you know are going to be challenging? Do you feel confident to voice your opinions or concerns when it comes to engaging in those hard conversations? In episode 118 of the podcast, you'll hear a conversation with our guest, Natalie Gringrich. Natalie breaks down the common mistakes many people make in communicating with their team, how to deal with conflict in the workplace, as well as how communication affects hiring, firing, and developing teams. Plus she gives us the 2 keys she has used for being able to communicate positively through the years. For the full show notes for this episode, head to estherlittlefield.com/118 Connect With Natalie: Website Facebook Instagram Podcast Grab your free guide to define (or refine) your mission, vision, and values Natalie Gingrich is the founder and host of The Ops Authority. She has been in operations for two decades – either in healthcare, corporate America or as an entrepreneur. Her goal is to bridge the gap and overwhelm when it comes to processes and systems, growing a team, and setting up solid business foundations. She spent 15 years in corporate operations and leadership at a Fortune 150 company. When given the opportunity to leave, she put the knowledge, certifications, and experience to work by creating her own consulting firm as well as a certification. She developed the Director of Operations certification to equip existing ops experts a flexible profession, outside of corporate but still playing a huge role in small businesses, globally. Connect with Esther: If this podcast was helpful, consider leaving a rating and review on Apple Podcasts or your podcast app. Website Subscribe to my other podcast, The Christian Woman Leadership Podcast Join the FB group Connect on Facebook Connect on Instagram
In this podcast episode, Natalie Gingrich, founder of The Ops Authority, discusses the importance of identifying one's natural skills in operations and creativity. She believes only 3% of the population possess both abilities and highlights her marketing and operations pyramid with four layers: implementation, management, strategy, and vision. Gingrich shares her journey from corporate America to starting her own businesses in operations and staffing solutions, driven by her passion for helping others find fulfilling work that comes naturally to them. The podcast emphasizes the significance of understanding and leveraging innate gifts and skills and having the right strategy and vision to achieve business success. Who's The Guest? Natalie Gingrich is the founder of The Ops Authority, where she certifies and mentors women who leverage their natural skill set of operations and administration. She's driven to help women earn an income with ease while doing what comes most naturally to them. She merged her corporate career with her entrepreneurial learnings to create the Director of Operations Certification Program, the only strategic operations certification for leaders. She continuously pours into operations experts on her weekly podcast, The Ops Authority. Episode Highlights The challenges faced when people are trying to balance both operational and creative roles in a business, and how only around 3% of the population can effectively perform in these hybrid roles. A framework for looking at both the operations and marketing sides of a business, discussing the different functions such as implementation, management, strategy, and vision. Natalie's background in corporate America, including working as the Chief of Staff for the CEO of a fortune 150 company and later transitioning to entrepreneurship, focusing on helping businesses become more sustainable and passionate in their work As a service provider, Natalie discovered that her experience with project management and operations in the corporate world allowed her to make a swift transition into entrepreneurship, helping small businesses become more efficient and sustainable Strategic view Natalie brings to businesses and how her methods have been highly appreciated by clients Her fascination with how businesses grow from a founder's vision and how it materializes over time. Developing the certification for operations in small businesses and breaking down her own work to create a structure for it The importance of understanding and defining your values, and how that can influence the success of your business and attracting the right people Using values as a differentiator in hiring practices, job descriptions, and team building. Episode Resources Connect with Raul Hernandez Ochoa https://www.linkedin.com/in/dogoodwork/ https://twitter.com/rherochoa https://dogoodwork.io/ Connect with Natalie Gingrich https://theopsauthority.com/ https://theopsauthority.com/podcast/ https://www.linkedin.com/in/natalie-gingrich Review, Subscribe and Share If you like what you hear please leave a review by clicking here
Today, I'm talking with my guest and dear friend Natalie Gingrich of the Ops Authority all about core values. The hard truth is that you can't make the best business decisions and attract the right clients without clear, defined core values. You have to define, refine, and incorporate your core values and let them create the foundation for your business before you can do the work that is most aligned for you. In this episode, Natalie shares how she defined her core values, her experiences with making business decisions that weren't aligned with her values, and how you can make creating your core values a priority right now. And if you're ready to dive in deep, embrace your inner CEO and move from implementer to strategist, join the waitlist for my signature program the Consulting Framework Accelerator. Full show notes available at www.melissafroehlich.com/125 Where We Can Connect: Join the Consulting Framework Accelerator www.melissafroehlich.com Join The UpLevel Lounge® Facebook Group Subscribe to the Podcast Connect with Melissa on Instagram Follow Melissa on Facebook
Hey friends! Welcome back to Just One Simple Thing. With this episode, we are starting a new series about how to take your next step. I'm not talking about taking your first step ... we covered that way back in Episodes 8 -10. I'm talking more about the next step that is going to move you to a new place in your ministry or business. It may seem like a collection of odds and ends, but most of the things we'll cover in this series are easier to implement than you think and can make a big difference. I was recently listening to a podcast from Natalie Gingrich ... The Ops Authority. Natalie was sharing some spicy takes on advice she's heard from influencers she follows. Her comments on social media were especially interesting. She said that service providers don't need a large social media following. Instead, they need to focus on making connections.You can listen to all of her comments on the Ops Authority Podcast, episode 191.The problem is that most of us are introverts.So what's an introverted communicator to do to grow her network?1. Get comfortable with being uncomfortable.Nothing worth building comes easy. In order to grow your ministry or business AND yourself, you'll have to do hard things that are uncomfortable.2. Look for common ground instead of cold calls.As an introvert trying to connect, the biggest fear is that someone will think you are bugging them. But when you start with common ground, there is a natural attraction that makes the connection intriguing instead of inconvenient.If you want to learn more about making connections that will grow your ministry or business, check out Esther Littlefield's Consistent Clients Challenge.3. Find common ground in a community.Group conversations like this happen in masterminds, at conferences, around the table at writers guild meetings. If you are taking part in any of these things, don't sleep on the networking time.Find a structured networking event, where each person gets a chance to share something specific,I promise you will walk away with a new connection. It may seem counterintuitive for an insecure introvert with imposter syndrome to go meet with a bunch of other people. I mean, isn't that where comparison and doubt can take hold? Maybe. But it's also where you realize you aren't alone on this journey ... where other people struggle with some of the same things you do ... where you have something to offer that may help someone else. Where the seeds of connection are planted.ACTION STEPGrab a sheet of paper and write down 5 people that you want to connect with. Then list what common ground you have and what groups or events you might experience with them.Make a plan to connect with at least one of them this week. Message me on FB or IG @doanewthing and let me know how it goes!That's the first of the Next Step series ... making connections, even if you are an introvert. Join me in the next episode, where we'll talk about how to influence people to do what you want them to do. Curious? Go grab a friend and meet me back here.RESOURCESThe Ops Authority Podcast Episode 191 –I'm Taking a StandConsistent Clients Challenge++++++++++Are you tired from trying to share your God-inspired message while working your full time job? Do you wonder if it's worth it, or even possible, to build a ministry or business on the side?I have good news for you. It is possible. It is worth it. You can do it. Download the Honor System Guide, to help you honor all the work God has given you to do.
Hey, hey! I'm so happy to be sharing this bonus epsidoe with you this week! I'm joining my friend, Natalie Gingrich, to talk about the magic of in-person events, and how you can use them to speed up your success in your business! If you enjoyed this episode and want to join us in person at Growth Getters Live, view the schedule and get your ticket here: https://growthgetterslive.com/SalesPage108648?am_id=julie415
Operations in business refer to the activities and tasks that organizations use to produce goods and services that includes planning, organizing, directing, coordinating and controlling the various aspects of production, such as procurement, manufacturing, distribution and marketing.* Basically - operations are the backbone of any organization. My guest today is Natalie Gingrich, CEO of The Ops Authority. The two of us have had a lot of behind the scenes conversations and decided it was time to bring them public. In this episode, we talk about all things ops. Natalie and I talked about: Her strong views around funnels The benefits of long term payment plans Why she ignores automation processes Tune in to hear about Natalie's transformation from Natalie 1.0 to Natalie 5.0. If you've been loving the Next Level Leap podcast, would you just stop what you're doing right now and give us a quick review? In the Library Tab under Shows, click on the podcast subscription and scroll down to Ratings & Reviews to give it a star rating. Click Write a Review, if you wish, then click Send when finished. We appreciate your review so much. Thank you! *Source: https://www.shopify.com/blog/what-are-business-operations
Welcome to The Profit Talk! In this show, we're going to help you explore strategies to help you maximize profits in your business while scaling and creating the lifestyle that you want as an entrepreneur. I am your host, Susanne Mariga! I'm a certified Mastery Level Profit First Professional. Let's dive into strategies to maximize profits in your business! In this episode, I interview Natalie Gingrich. She is the founder of The Ops Authority, where she certifies and mentors women who leverage their natural skillset in operations and administration. She's driven to help women earn an income with ease while doing what comes most naturally to them. In this episode, you'll learn: -Tips For Optimizing Operations For Maximum Profits -4 Functional Layers of Talents -Where Does It Go Wrong in the Ops Position To learn more about Natalie, her podcast and the services she provides, visit her website https://theopsauthority.com/ Visit my FREE Facebook Group, The Profit First Masterclass, where I'll be sharing additional exclusive trainings to members of the community. If you're excited about what's next for your business and upcoming episodes, please head to our itunes page and give us a review! Your support will help me to bring in other amazing expert interviews to share their best tips on how to powerfully grow in your business! DISCLAIMER: The information contained within these videos is provided for informational purposes only and does not constitute, an accountant-client relationship. While we use reasonable efforts to furnish accurate and up-to-date information, we assume no liability or responsibility for any errors, omissions, or regulatory updates in the content of this video. Any U.S. federal tax advice contained within is not intended to be used for the purpose of avoiding penalties under U.S. federal tax law.
What has 2022 looked like behind the scenes at The Ops Authority? Today, I am going to give you a behind the scenes view of my business from the perspective of the CEO of The Ops Authority. I've traveled through all types of business models through the years, starting as a on-to-one service provider, to a one-to-many model, and finally to the CEO of the Ops Authority. I've taken all of the info that I've used to work with my clients and put it into a large container that is The Director of Operations (DOO) certification program. For full show notes, visit theopsauthority.com/podcast/181.
This episode with Natalie was so amazing. It was one of our TOP episodes for 2022. Listen in or listen again, this information never goes stale! If you haven't already established your mission, vision and values for your business, you won't want to skip this episode. Natalie Gingrich, CEO and founder of The Ops Authority, joins me to share why establishing these from the start of your business is so important and how to be sure you reflect on them both professionally and personally. Natalie spent over 15 years working at a fortune 150 company and while she loved her job, she needed time freedom and flexibility to spend more time with her family. Rather than continue on in the status quo, she took the leap and hasn't often looked back. One of the things propelling her into entrepreneurship was her intrinsic value based around her family. Her children were moving into some pretty exciting times in their lives and she didn't want to miss it. What came a little later for her was the mission behind her business and the vision to enact it. Natalie makes a great point that when you're just starting your business, it's important to dabble. Figure out what you like, what you don't, and how you want to make an impact in the world. Once you've found the clients or work that truly make working in and on your business a joy, then it's time to start delving in and solidifying some of these key pieces. When done right, your mission, vision and values will act as guardrails for your business, keeping you in the lane you need to travel to reach your goals. Natalie is brilliant. Success Beyond the Lens was born through one of her masterminds and it was her pointing out my love for working with and for photographers that got me thinking about how to shift into working exclusively in this niche. Listen in to see how you can start putting together your mission, vision and values, when you should review them, and why it's important to simply get something down. Links and Resources: Want to listen to the original episode? Here's the link! Consultation Connection Call Find Natalie: The Ops Authority The Ops Authority Podcast Facebook | Instagram | LinkedIn | Pinterest Find Jenn: Success Beyond The Lens @successbeyondthelens Instagram @successbeyondthelenspodcast Facebook | Picbabun Grab your Boundaries Resources Editable Welcome Packet Template Pinterest Freebies
Ever wonder how other big-time businesses run or what a Director of Operations actually does? Maybe you've been thinking about scaling up for a while but don't really know where to start. After listening to this episode, you won't be able to ignore the back-end pieces that have to work together and flow smoothly in order to build a brand, grow a movement or disrupt an industry. If the Operations side of your business is a mess, putting out fires will always take priority… leaving no room for creative innovation, fun visibility, or networking with powerhouse peers (or wannabe peers).Natalie Gingrich is the founder of The Ops Authority. She certifies and mentors women who leverage their natural skillset of operations and administration. Natalie merged her 15 years of corporate leadership with her entrepreneurial learnings to create the Director of Operations Certification Program, the only strategic operations certification for leaders.Natalie gets into these five areas of operations:Strategy Project management HRDataFinanceIn this episode, she is also sharing how she is able to sell clients into her high ticket offer… without a phone call! It all starts before the application process.Visit her website at: https://theopsauthority.com/Natalie's Book Recommendation: The Glass CastlePitch Publicity Profit: MediaMavenAndMore.com/Pubilicity If you liked this episode, please subscribe to this podcast to hear more like it. Tell your colleagues, friends, and family… and don't forget to tap that subscribe button. For more, visit MediaMavenAndMore.com/podcast.
Wondering why turnover is still really high with new hires even when you're being smart about it? Listen to this week's episode with Natalie who shares how you're setting your new hires up for failure without realizing it and how you can make the shift to hire effectively.Natalie and I discuss how we all would love to have another version of ourselves inside of our business, but she shares that as a solopreneur you are wearing 7 different hats whilst also being extremely overworked, so you can't expect to find a hire that can fulfil all of that. And even worse planning to hire someone to work a frankenstein role will only end up with them being torn apart as your business grows. So Natalie explains how to find that perfect new hire and what that role might consist of.Plus don't miss out on Natalie sharing how to find your dream job title, match it with your skill set and secure the job by being prepared in the interview inside this weeks episode.Learn more about my guest:Natalie Gingrich is the founder of The Ops Authority, where she certifies and mentors women who leverage their natural skillset of operations and administration. She's driven to help women earn an income with ease while doing what comes most naturally to them.She spent 15 years in corporate operations and leadership. Her entire professional life has been built around human resources, project management, process development, and people leadership. Natalie ended her corporate career as the Chief of Staff for a Fortune 150 CEO. With legacy being her driver and her kids getting older, Natalie left corporate America in search of balance. She matched her drive, leadership, and operational skills to create her own business.In her first 3 years of business, Natalie scaled dozens of online and small businesses to 7 and 8 figures, worked alongside industry icons, and developed diverse teams. She merged her corporate career with her entrepreneurial learnings to create the Director of Operations Certification Program, the only strategic operations certification for leaders.She continuously pours into operations experts on her weekly podcast, The Ops Authority.Natalie's Links:Website: https://theopsauthority.com/Certification Program: https://directorofops.com/Looking for an operator? Find more information at http://thehiringauthority.com/Instagram: https://www.instagram.com/theopsauthority/The Ops Insiders Facebook Group: https://www.facebook.com/groups/opsinsidersConnect with Veronica on Instagram: https://www.instagram.com/vromney/If you're ready to transition from full-time Marketer to full-time Founder of your own business apply for the Rainmaker Residency: https://rainmakerresidency.com/Skip the formal recruiting process and learn how to source rainmaker applicants that are already connected to you: https://rainmakerresidency.com/rainmaker-hiring-kitDelving deep into the tough topics we often face as scaling business owners that AREN'T talked about often, sign up the The Rainmaker Report: https://rainmakerresidency.com/rainmaker-reportIf you found value in today's episode, I would appreciate if you could leave a rating and review.
You may have heard us talk about “scope creep”, here at The Ops Authority, but maybe you aren't familiar with what that term actually entails. So how does scope creep show up in your business? Today we are talking about some real life examples of what happens with scope creep. Unfortunately there is rarely ever a happy ending when it comes to this concept. We are having a free 5 day training on scope creep. If you are interested in learning what scope creep is, how to get away from it, how to communicate, and get some practical actionable tips, join us! For full show notes, visit theopsauthority.com/podcast/161.
What are the lessons and insights that we have learned at The Ops Authority since starting a podcast? We began this journey almost three years ago at The Ops Authority, and I am excited to celebrate 100,000 downloads! It is a number I never really shot for, but when I saw that we were close a few weeks ago, my mind was blown. Today, I'm going to share with you what I have learned throughout my podcasting journey. For full show notes visit www.theopsauthority.com/podcast/160.
This week I have a conversation with Natalie Gingrich, founder, and CEO of The Ops Authority, as she shares her transition from corporate to entrepreneurship and how she now helps others with their business. Natalie shares how she cut the cord with corporate without a concrete plan because she was on fire to fulfill the goal of building her legacy. We also dive into: How she made the transition from corporate to making her own money. The importance of connecting with people organically. Learning how to utilize your experience and skills to make a profit. Getting over limiting beliefs and being confident in yourself. Setting your prices based on what you need and growing from there. Taking action, because confidence creates cash. Understanding your vision. Knowing your boundaries and standing your ground. Resources mentioned: Learn more about Natalie by visiting her website! You can also connect with her on Instagram and Facebook! Want to learn more about becoming a Tech and Automations Service Provider? Sign up for my FREE info session. Learn how to use any platform to set up automations with The Anatomy of Automation. Ready to quit corporate? Visit my website here. Let's connect on Instagram or Facebook! You can also find me on YouTube & Pinterest. Learn More about Natalie: Natalie Gingrich is the founder of The Ops Authority, where she certifies and mentors women who leverage their natural skillset of operations and administration. She's driven to help women earn an income with ease while doing what comes most naturally to them. She spent 15 years in corporate operations and leadership. Her entire professional life has been built around human resources, project management, process development, and people leadership. Natalie ended her corporate career as the Chief of Staff for a Fortune 150 CEO. With legacy being her driver and her kids getting older, Natalie left corporate America in search of balance. She matched her drive, leadership, and operational skills to create her own business. In her first 3 years of business, Natalie scaled dozens of online and small businesses to 7 and 8 figures, worked alongside industry icons, and developed diverse teams. She merged her corporate career with her entrepreneurial learnings to create the Director of Operations Certification Program, the only strategic operations certification for leaders. She continuously pours into operations experts on her weekly podcast, The Ops Authority. Song Credit: Run Free by Josef Falkenskold
Are you looking to uplevel your skills as a Director of Operations (DOO)? Have you dug deep into an area of specialization so you can fully capitalize on your expertise? Today our special guest is LaToya Russell, who is going to talk about her background, her specialty, and the ways that she (and you!) can specialize in an area of competency. For full show notes visit theopsauthority.com/podcast/155.
Listen in on this enlightening conversation with Natalie Gingrich, the creator of The Ops Authority, a director of operations certification program. In this episode, we will explore, step-by-step, the journey of developing a certification program, from ideation to implementation. In this episode we will learn: How Natalie transitioned from doing to teaching The “scalable and saleable” aspects of certification programs The difference between selling a course and offering a certification The three critical steps to creating a certification program As a bonus, we learn how CEOs and DOOs can work together for organizational success Natalie Gingrich is the founder of The Ops Authority, where she certifies and mentors women who leverage their natural skillset of operations and administration. She's driven to help women earn an income with ease while doing what comes most naturally to them. She spent 15 years in corporate operations and leadership. Her entire professional life has been built around human resources, project management, process development, and people leadership. Natalie ended her corporate career as the Chief of Staff for a Fortune 150 CEO. With legacy being her driver and her kids getting older, Natalie left corporate America in search of balance. She matched her drive, leadership, and operational skills to create her own business. In her first 3 years of business, Natalie scaled dozens of online and small businesses to 7 and 8 figures, worked alongside industry icons, and developed diverse teams. She merged her corporate career with her entrepreneurial learnings to create the Director of Operations Certification Program, the only strategic operations certification for leaders. She continuously pours into operations experts on her weekly podcast, The Ops Authority. We would love you to consider supporting Natalie's favorite charity: https://kinetickidstx.org/ (https://kinetickidstx.org/) Connect with Natalie: http://directorofops.com (directorofops.com) -- Director of Operations Certification Program: The next step for female project managers, human resource professionals, and operations managers who want to build a career that leverages their gifts and brings them ease. On LinkedIn: https://www.linkedin.com/in/natalie-gingrich/ (https://www.linkedin.com/in/natalie-gingrich/) On Facebook: https://www.facebook.com/groups/opsinsiders (https://www.facebook.com/groups/opsinsiders) Connect with Erin and find the resources mentioned in this episode at https://www.hourlytoexit.com/podcast (hourlytoexit.com/podcast). Erin's LinkedIn Page:https://www.linkedin.com/in/erinaustin/ ( https://www.linkedin.com/in/erinaustin/) Think Beyond IP YouTube Page:https://www.youtube.com/channel/UCVztXnDYnZ83oIb-EGX9IGA/videos ( https://www.youtube.com/channel/UCVztXnDYnZ83oIb-EGX9IGA/videos) Music credit: Yes She Can by Tiny Music A https://www.angiemjordan.com/podcast-launch-bestie (Podcast Launch Bestie) production
Unicorns Unite: The Freelancer Digital Media Virtual Assistant Community
Natalie Gingrich is the founder of The Ops Authority, where she certifies and mentors women who leverage their natural skillset of operations and administration. In her first 3 years of business, Natalie scaled dozens of online and small businesses to 7 and 8 figures, worked alongside industry icons, and developed diverse teams. She merged her corporate career with her entrepreneurial learnings to create the Director of Operations Certification Program, the only strategic operations certification for leaders. Today we'll go into detail about how you, the service provider, can grow into this role if that's something that lights your fire. Natalie was a VA for 4 years before transitioning into project management (OBM) and then into the DOO role for online businesses. She talks about protecting yourself from scope creep and knowing the difference between OBM and DOO so you can determine the role that suits you best. If you think being a DOO is for you, check out her upcoming interactive infosession called Discover the DOO - save your seat here Enjoy! Connect with Natalie: Facebook: @theopsauthority Instagram: @theopsauthority Ops Insiders Facebook group for DOOs, project managers, and service providers working their way to their visions Ops Authority Course Connect with Emily: Facebook Community: Emily's Unicorn Digital Marketing Assistant Lab Instagram: @emilyreaganpr Facebook: @emilyreaganpr 3 ways we can work together: Get on the waitlist for the Unicorn Digital Marketing Assistant School. My signature course on digital marketing implementation will give you the confidence and teach you HOW to do the work that's in demand and highly marketable. This is the secret weapon to getting booked out Got the skills but need help getting your digital marketing services business to take off? I've got an advanced tight-knit referral and networking community that can help and I would love for you to apply here. You'll get the latest updates and trainings, networking opps and job leads from online business owners who are looking to hire digital marketing implementers and assistants. Looking for a fast way to get your foot in the door with up-to-date skills? Take my 2-hour Quickstart to Facebook Community Management workshop and learn how to help online business owners like course creators and membership site owners manage and engage their community >>> Download my Top Ten Most Requested Digital Marketing Tasks & Services >>> Take the Quiz to Discover your Digital Dream Job
If you haven't already established your mission, vision and values for your business, you won't want to skip this episode. Natalie Gingrich, CEO and founder of The Ops Authority, joins me to share why establishing these from the start of your business is so important and how to be sure you reflect on them both professionally and personally. Natalie spent over 15 years working at a fortune 150 company and while she loved her job, she needed time freedom and flexibility to spend more time with her family. Rather than continue on in the status quo, she took the leap and hasn't often looked back. One of the things propelling her into entrepreneurship was her intrinsic value based around her family. Her children were moving into some pretty exciting times in their lives and she didn't want to miss it. What came a little later for her was the mission behind her business and the vision to enact it. Natalie makes a great point that when you're just starting your business, it's important to dabble. Figure out what you like, what you don't, and how you want to make an impact in the world. Once you've found the clients or work that truly make working in and on your business a joy, then it's time to start delving in and solidifying some of these key pieces. When done right, your mission, vision and values will act as guardrails for your business, keeping you in the lane you need to travel to reach your goals. Natalie is brilliant. Success Beyond the Lens was born through one of her masterminds and it was her pointing out my love for working with and for photographers that got me thinking about how to shift into working exclusively in this niche. Listen in to see how you can start putting together your mission, vision and values, when you should review them, and why it's important to simply get something down. In This Episode: [01:25] Welcome to the show, Natalie! [02:08] Listen as Natalie shares her journey to where she is today. [05:40] What it took to figure out where she wanted to take her business. [09:49] She discusses what she means by picking your mission statement. [13:56] When your mission statement reflects you, it makes you more authentic. [17:44] Why a vision statement is important both in your business and personal life. [25:40] The most important thing for your business is having core values. [26:16] Natalie shares an exercise she uses to come up with her core values. [32:47] She uses mission, vision and values as guardrails to guide her business. [37:23] Her favorite business tool is Voxer. [38:05] “Yes, you can” is her favorite motto. [38:28] Natalie tells me where we would go to grab drinks in San Antonio, TX. [39:18] Connect with Natalie. Links and Resources: Find Natalie: The Ops Authority The Ops Authority Podcast Facebook | Instagram | LinkedIn | Pinterest Find Jenn: Success Beyond The Lens @successbeyondthelens Instagram @successbeyondthelenspodcast Facebook | Picbabun Grab your Boundaries Resources Editable Welcome Packet Template Pinterest Freebies Consultation Connection Call
Episode #218. Are you leveraging your strengths in your business? I'm passionate about building a business based on our strengths and our guest today, Natalie Gingrich shares this mission with me. While many may nod their heads in agreement with this sentiment, I've noticed it's easy to get swept up in what is working for OTHER people and not even realize that this course and that coach have pulled you away from leveraging your OWN gifts. In this episode, Natalie takes us behind the scenes of her business to show how she was able to leverage her own strengths while creating an opportunity for other leaders with similar skills to do the same. If you are looking for more ease and flow in your business, this episode is for you! In This Episode You'll Learn:How to optimize your business that really leans into your strengthsNatalie's mission of matching businesses with people who are aligned with their passion and valuesLeveraging your strengths more in order to scale and create more ease and flow in your businessFavorite Quotes“Every single one of us has natural skills and talents. And I'm literally on fire to help women find what those skills are and see how they can monetize them. I truly believe that when we find the skills that just come most naturally to us, it brings ease and confidence to see our own value and know how to market it. And it starts at really finding the place where you shine.”“When we're able to put the pieces together and leverage those natural gifts, that's when we can start to create projects and provide a structure that moves ideas forward.”Mentioned on the Show:How to Turn Your Business Into a Wealth-Building Asset with Erin AustinThe Secret to Scaling with Natalie GingrichMore about Natalie:Natalie Gingrich is the founder of The Ops Authority, where she certifies and mentors women who leverage their natural skillset of operations and administration. She's driven to help women earn an income with ease while doing what comes most naturally to them.She spent 15 years in corporate operations and leadership. Her entire professional life has been built around human resources, project management, process development, and people leadership. Natalie ended her corporate career as the Chief of Staff for a Fortune 150 CEO. With legacy being her driver and her kids getting older, Natalie left corporate America in search of balance. She matched her drive, leadership, and operational skills to create her own business.In her first 3 years of business, Natalie scaled dozens of online and small businesses to 7 and 8 figures, worked alongside industry icons, and developed diverse teams. She merged her corporate career with her entrepreneurial learnings to create the Director of Operations Certification Program, the only strategic operations certification for leaders.She continuously pours into operations experts on her weekly podcast, The Ops Authority.Find Natalie:WebsiteFacebookInstagram
The business model that you choose affects absolutely everything about how you do business, from what you do on a daily basis to how much money you make and how you make that money, to how much time you spend working each week.Choosing your business model is a really important decision.But too often, it isn't even a conscious decision, but just accepted as the default for whatever type of business you're building or the industry you're in.So let's change that.Let's open our eyes to the different options out there and make conscious choices about the model that's really right for our businesses, our customers, ourselves, and our personal goals.This episode is part of a series on business models. In each episode, I'm interviewing a business owner about their business model, how it works, how they make money, and what it all entrails so that you can learn about your different options and make that choice.Today I'm talking to Natalie Gingrich about her business, The Ops Authority, where she certifies and mentors women who leverage their natural skillset of operations and administration. She's driven to help women earn an income with ease while doing what comes most naturally to them.Natalie has merged her corporate career background with her entrepreneurial learnings to create the Director of Operations Certification Program, the only strategic operations certification for leaders.Listen to the full episode to hear:Why Natalie landed on developing a certification program rather than strictly a courseHow Natalie began marketing to her networks and why relationship marketing is still a key strategy for her todayHow her podcast functions as the top of her sales funnel, and why it works for her audienceWhere Natalie spends the most of her time and money in her business, and which sales avenues provide the best conversionLearn more about Natalie Gingrich:The Ops AuthorityFacebook: @TheOpsAuthorityThe Ops Authority PodcastLearn more about Gillian:Startup SocietyGet on the waitlist for VALIDATEProfit Planning ChallengeGet in touch!
What is going on in the online space as we embark on 2022? How have things in the digital workspace shifted over the last year or two? And how does that impact service providers like you? Today I'm excited to speak with some legendary women, who I have gained inspiration from and who have truly helped me become the leader of The Ops Authority. They are dear friends who I share audiences with, and we are here to talk about the “State of The Union” for service providing professionals. On this panel we have Lauren Golden, Jordan Gill, Sara Wiles, Tasha Booth, Micala Quinn, and Sarah Noked, and I know you're going to love hearing the perspectives from each of us about where the service provider world is heading as we move into 2022. This is part 1 of 2, so be sure to come back next week for the second part of our conversation. For full show notes, visit theopsauthority.com/podcast/129.
How did your 2021 shape up? It's a great time for reflecting on your business, celebrating, and making plans for success. Have you sat down and sorted out what went well, not so well, and what needs to improve? We are wrapping up yet another year of business! It's so important to look back over the previous year, and I want to lead you through an exercise called the reflection framework. I'm going to walk you through this framework while sharing what we have done here at The Ops Authority. I want you to do the same for your own business, looking back over the last 12 months. For full show notes, visit theopsauthority.com/podcast/128.
Have you heard the term virtual assistant? Online business manager? Operations assistant? Many are surprised to learn that professionals like this exist to help you run your business with ease, virtually. If you are in need of help in your business but you just don't know where to look, this episode of the Empowered Business podcast is for you! Natalie Gingrich is the founder of The Ops Authority, where she certifies and mentors women who leverage their natural skillset of operations and administration. She's driven to help women earn an income with ease while doing what comes most naturally to them. She spent 15 years in corporate operations and leadership. Her professional life has been built around human resources, project management, process development, and people leadership. Natalie ended her corporate career as the Chief of Staff for a Fortune 150 CEO. With legacy being her driver, Natalie left corporate America in search of balance and matched her leadership and operational skills to create her own business. Natalie has scaled dozens of online businesses to 7 and 8 figures, worked alongside industry icons, and developed diverse teams. She merged her corporate career with her entrepreneurial learnings to create the Director of Operations Certification Program, the only strategic operations certification for leaders. There are four levels to a business. You have implementation, management, strategy, and vision. Listen in as Natalie tells us the difference between the types of people who can help you in each level and how hiring the right person can make a huge impact on your business. Resources Mentioned: Follow The Ops Authority on Facebook Follow The Ops Authority on Instagram Visit The Ops Authority website Listen to the podcast I would love to connect on Facebook or Instagram! Show notes available at www.monicafroese.com/46
How do you take action, and why is it important to recognize your strengths in this area? Today we are focusing on letting your unique strengths guide your career and your business growth. The Kolbe index is the tool we leverage here at The Ops Authority to help people understand what their unique strengths are. For full show notes go to theopsauthority.com/podcast/117.
What's wrong with finding a guru, and following their business-in-a-box model? Today we are talking about why it's important to build a business that fits both your personality and your skills. We are opening up a new series for the next few weeks that will help you to create a vision for the types of business models that are available to you. Two things you must remember: No 2 business are the same Your business will not be the same 6 months from now The Best Business For You As a young girl, I was raised by parents who had a brick and mortar business in the advertising specialities sector. When I dreamt of what type of business I may have one day, I literally couldn't see past a product based brick and mortar business. Of course commerce has changed a ton since then, but I limited myself to that style of making money. My vision followed a model I trusted. As I went to school, a theme of helping came out, and the careers I had were in nursing, fitness, teaching, and leading teams. I explored these and landed at a fortune 150 company for 15 years, where I did a lot of leading, mentoring, and developing talent. These were roles that complimented my soft skills, and I flourished in this work. Luckily, I had the opportunity to walk away from that phase and when I did I immediately knew I was going to have my own business. “I craved the ability to create a legacy for my family as well as flexibility in work hours.” I flirted with the idea of a brick and mortar business because I knew the power of product models. But when I did deep work and thought about what fueled me in my professional career, it was service and using my soft skills of empathy, leadership, relationships, and development. What better way to leverage these through a service based model? Then the online world was presented to me. “I started to look at the entrepreneurial world with much more complexity because it wasn't just service based or brick and mortar.. there was a land of new options available to me.” There were also dozens of people willing to take my money to teach me their model, framework, or path to 6 figures. I have started, grown, and scaled The Ops Authority in complete alignment with who I am, my gifts, what I desire, and the way I work best. I have built my own business which is different from any other person's business. It's completely mine and this is exactly what I want for you. This series is about leveraging your personality, soft skills, and your innate way of working, to create a business that compliments you. Assessments We love quizzes and assessments because they take a peek into our personality. Think about Myers Briggs, Disc, Enneagram, 16 Personalities, The Hogan Assessment and many more. These results show you more about your psychology and your behavioral tendencies. By knowing these parts of your personality, you can use this as data to help you design your specific business model. For example, if you're more of an introvert, I recommend a 1:1 model. Marketing may be an uphill battle because you don't want to be front and center. With a 1:1 model, you don't have to have as many sales events and with just a few conversations, you can fill your business up. This model allows you to focus on fewer people and deeply serve. It also means your churn will be less. This is frequently what our Directors of Operations (DOO) choose, especially as they're settling into business ownership. This is called a retainer model. Something else that can help you become clear is the Kolbe index. This is different because it has nothing to do with personality but everything to do with action. The Kolbe looks specifically at your conative mind, which is the “doing” part of your brain. We're going to dive deeper into the Kolbe system next week, but for starters it looks at 4 modes: fact finding, follow through, quick start, and implementation. “Personality may change, and will change over time but conation doesn't.” If you're a “quick start” on the Kolbe index, you probably have more vision and volume of ideas than others. It might be best to build a business with a supportive team to help you carry out those ideas. You also might leverage a funnel or have multiple offers, because you like complexity. If you combine the two examples I've given you, an introvert and a quick start (looking at personality and natural action) this individual could create a business that will leverage paid and organic traffic to get the right prospects into a funnel to have a sales call, rather than someone who speaks on stages to build connection. See how that works? “I'm on fire to help our community build a business that aligns to them and their values but at the same time leveraging the vast tools available to us rather than copying someone else's model.” For now you can learn a little bit more about the four business models available to service providers by taking our quiz at the theopsauthority.com/quiz. “The right business model will bring you faster success, less stress, and more ease and confidence.” Weekly Ops Activity Take the quiz and let us know your top result in our private Facebook community. I can't wait to see what your results are! Other Ways to Connect with Me: Website Private Facebook Community Facebook Page Instagram This episode was first published at theopsauthority.com/podcast/115.
What has changed at The Ops Authority over the last two years since the podcast began? Today we are celebrating episode 100! It has been two years of creating content and sharing our hearts and vision with you. It has been quite a journey and that's what we are focusing on today! The Evolution Through 100 Episodes I want to share the changes we have made since we started in July 2019 and just how we have evolved. Small and online business is such an emerging place to be. It moves and transforms so fast, and change is inevitable! Where We Started In July 2019, we had just rebranded and done a lot of work to get really clear about what The Ops Authority was going to become. We had done some branding work, built a new website, and also started our new Facebook group that paralleled the podcast. Personally I was working 40-50 hours/week in my business and wasn't quite at my ideal stage yet. From a product perspective I had six different products: One to one services in a retainer model A course The A-team group coaching program The Director of Operations Certification program CEO coaching Consulting “I was beginning to see that I could be a conduit of transformation in a variety of sizes of businesses and in different industries.” The biggest change I've made is the massive simplification. In the last two years, I've gone from six products down to one solid product. We moved our business model into a product only model. The only thing we sell is our Director of Operations (DOO) certification program. Because we had taken the opportunity to niche down into just one product and one avatar, I was able to double down on our marketing and delivery, build good relationships, and expand our team. Five Star Reviews This is the feedback that keeps me going! It fills me up and fuels me to keep coming back and doing this every single week. “Every time I have something I'm trying to figure out in my or my client's business, I always check and see whether Natalie has an episode about it…” - Megan, Apple Podcast reviewer “Natalie has a way of not only making the details of running a business make sense, but also making them handleable. By taking her advice and using her methods my business has grown by leaps and bounds and I'm more confident than ever. She's the person you want training the people who run your business, whether that's you or one of the COOs who go through her program.” - DLCM70, Apple Podcast reviewer I appreciate these reviews so much, and nothing would make me happier than if you would gift me a five star rating on Apple Podcasts. If you don't know how to do this, we have created directions (scroll to the bottom) for you. Marketing The podcast is something that my Director of Marketing had been urging me to do for almost 2 years. Creating content for this podcast has been easy, and I've also been a guest on so many other podcasts over this last year. I've had a dedicated focus on using audio format and allowing it to drive a lot of our marketing. We began using the live launch method in which I use a conversion event (master class or 5 day launch) where I teach, and that is the way in which I get people to come into our environment. I want people to get to know who I am and what they will be investing in so that they feel really confident. We launch our DOO program five times per year, which is more than double than when we started. It allows us to deepen the impact that we have in businesses, as well as watching DOOs exponentially grow their businesses. Our Facebook group has become an extension of our brand. It's where we talk about content, but also where people are able to post jobs for operators. I really enjoy contributing to other women who are trying to build their business and leverage their operational skills. We have less focus on opt-ins than we used to. Opt-ins used to be a big part of us, but we are no longer relying on them to move people from cold to warm. We may use one to move people into live launches, but in that case I'm really showing up organically and naturally to move them through our experience. We also have a different approach to social media. It is not about having a big social media calendar, but instead we are being consistent and engaging. This podcast has been a huge driver and brought in a lot of cold people, who are able to see who we really are, what drives us, what we do, and how we show up. “Hopefully you can hear my heart every week in one of these 100 podcasts.” Service We doubled down on our delivery. When we simplified our model and went from six products to one, I knew that we would have many fewer distractions. “My heart is in the delivery.” That is where I show up best, where the relationships are built, and transformations begin to happen. I can show up as a coach and guide someone in a group setting, but I still want them to feel like it's a one on one interaction. I can show up better and stronger because I'm not trying to do six different things. As we have scaled, we have brought on a full coaching staff. We have 14 people in addition to me that are helping me from an accountability or an expert coaching perspective with every single cohort that comes through. I'm not the end all be all of operations, but my gift is to come in and show other people frameworks, methodology, success stories, and things to look out for as they are building and growing in their role as operators. It was very important to me to partner with other women who had the same amount of success. We have updated our program structure. We asked for feedback from DOOs because we truly want to know. Two years ago we would not have been able to make the changes that anyone was recommending, but with this team of women behind me I have been able to ask and act on feedback. Our team looks wildly different than it did when I started this podcast. Our business and team has been built out, which has allowed us to reinvest back into the team. We have 3 distinct departments: marketing, operations, and delivery. It's so endearing to know that this podcast has been able to have a ripple effect on you, your business, the way you navigate operations, and the way you have upleveled your career… it means the world to me! Weekly Ops Activity Please make sure to give us a rating and review (scroll to the bottom) on Apple Podcasts. Post the screenshot of your review in the Facebook group, and you will be getting a very special prize! Other Ways to Connect with Me: Website Private Facebook Community Facebook Page Instagram This episode was first published at theopsauthority.com/podcast/100.
In this episode, we are joined by the founder of Ops Authority, Natalie Gingrich, to discuss the concept of being adaptable in your entrepreneurial journey. Natalie shares how she was adaptable during her journey of leaving a six-figure corporate career to pursue the road of entrepreneurship. Natalie discusses the three phases of business from building, to growing, and then scaling; and how entrepreneurs need to adapt their roles at each phase. Marketing and operations are critical parts of each business and Natalie shares how must individuals have a strength in one area; thus, they need to surround themselves with people who are strong in the area they are weakest. This is not all…she discusses the four layers of business found in a successful business, plus so much more. Natalie's insights are thought provoking and will help you flex your adaptability muscle to be more successful. Natalie's Bio: Natalie Gingrich is the founder of The Ops Authority, where she certifies and mentors women who leverage their natural skill set of operations and administration. She's driven to help women earn an income with ease while doing what comes most naturally to them. She spent 15 years in corporate operations and leadership. Her entire professional life has been built around human resources, project management, process development, and people leadership. Natalie ended her corporate career as the Chief of Staff for a Fortune 150 CEO. With legacy being her driver and her kids getting older, Natalie left corporate America in search of balance. She matched her drive, leadership, and operational skills to create her own business. In her first 3 years of business, Natalie scaled dozens of online and small businesses to 7 and 8 figures, worked alongside industry icons, and developed diverse teams. She merged her corporate career with her entrepreneurial learnings to create the Director of Operations Certification Program, the only strategic operations certification for leaders. She continuously pours into operations experts on her weekly podcast, The Ops Authority. To learn more about Natalie and Ops Authority go to http://www.directorofops.com (www.directorofops.com) Also be sure to check out her podcast “The Ops Authority” ** Ready to follow your passion to a six-figure income? Then start your business out on the right foundation by grabbing our free training on how to create and use a business plan. Entrepreneurs who take time to formulate a plan and then leverage their plan are more likely to scale faster and achieve success sooner than those who don't. Save time, save money, and propel yourself to success with our free training. To learn more, check out: https://www.startupempowered.com (https://www.startupempowered.com) HAVE A QUESTION: Email us at everdayjoe@acent101.com CHECK US OUT AT http://www.acent101.com (www.acent101.com)
What are your favorite resources when it comes to business growth and development? If you have listened to the last two episodes, we have been talking about mentors and the types of people you need in your business as you continue to grow and scale. Today I’m wrapping up by sharing what I have been doing as the CEO of The Ops Authority over the last year to continuously grow and develop. Areas of Growth & Development I began this business in 2015, and have entered the growth phase of the business about two years in. Right now we are in the beginning of the scaling phase, as our programs are becoming more predictable and our team is being built out. We have attempted to build the program out to fit my personality, style, and goals in order to create a true vision. Anytime you are building something like this out you will run into obstacles and things that don't feel like they are in your wheelhouse. Operations come super easy to me, but there were some gaps that I had because my corporate background was very narrow. “When you are an entrepreneur, you have the responsibilities of every side of business… whether you want them or not.” In that transition from corporate life to running my own business, it was much more robust of a scope than I’d ever dealt with. I needed to gain some knowledge in several areas. Financial Acumen I’m a spreadsheet person, but being aware of what financials are important is one thing… actually doing them in your own business is a whole other ballgame. I don’t believe that anyone is teaching entrepreneurs the true depth of financial acumen that you need to run a sustainable business that will allow you to scale. I continue to dive into this area which has also allowed me to understand more about retirement, annuities, and all of those important fundamental financial components. Vision As a Director Of Operations (DOO), and a previous chief of staff for a Fortune 150 company, I am amazing at execution, integrating, and leading people. The difficult part of having my own business was the vision. I needed to be able to dream and find a place where I could imagine what this business could do... my real “why” for devoting so much time, energy, expertise, investment into this business. I had to work very deeply on identifying what my vision is. But, the stronger our financial position gets, the easier it is for me to cast a bigger vision. My vision is so much stronger and bolder and to some degree; I just needed experience and success so I could continue to drive the vision forward and expand it. Human Resources I have 10 years of experience in corporate human resources, and I am always looking for more knowledge about HR practices. SHRM: I subscribe to SHRM (Society of Human Resource Managers) and it's important that I stay up with what is happening in the field. There is so much knowledge about all sizes of businesses. It's a great hub. Kolbe: The other piece I always want to know more about is the Kolbe, which is a certification and an index that will help you understand people’s natural tendencies to process work. It has played a big role in my business as I help people identify their talent. Resources It is so important to know what your gaps are and to stay on top of your industry. These are some of my favorites. “Know your gaps and stay on top of your industry.” Books Bigger Than You by Kelly Roach: Kelly is my business coach, and this was the book that I read (before I started coaching with her) that told me that this woman had what I needed. Some of the foundations that she lays out have allowed me to scale faster in the last 24 months. Atomic Habits by James Clear: A great book on productivity. Blue Ocean Strategy by Chan Kim: This book encouraged me to see what I was doing as a “blue ocean.” It helped me see what impact I could potentially have. 5 Dysfunctions of a Team by Patrick Lencioni: Patrick is a maven in the leadership space, and has amazing advice about growing teams. Built to Sell by John Warrillow: When I started, my goal was to replace my corporate income ASAP, so I could continue to build my legacy. This book is an awesome read that helps you think differently about the business you are building. Giftology by John Ruhli: This book focuses on the client experience. It helped me to see how much a gift can deepen your relationship. Exactly What to Say by Phil Jones: This is a super short read that packs a big punch. Dare to Lead by Brene Brown: One of my favorite authors, and everything she does is research based. The Most Powerful Woman in the Room is You by Lydia Fenet: This is an empowerment book with an amazing story of a woman in a male dominated space. Alter Ego by Todd Herman: This book is both strategy and mindset. It is also a personal development book, and has helped me with my mindset as I walk into difficult situations. Podcasts Second in Command with Cameron Herald: Interviews with COOs, who often face the same challenges as DOOs. Marketing for Coaches, with Matthew Kimberly: (Formerly “Get a Grip”) I love the host's no nonsense attitude, and that he has content that is specific to how to market as a coach. What Works with Tara Mcmillan: I think she is one of the best interviewers of anyone in the podcasting space. I was on her podcast last year, and she finds real people to tell their stories and gleans big lessons from them. Not For Lazy Marketers Podcast with Emily Hirsh: This gives me my dose of marketing for my specific industry. The episodes are short and give lots of great info that you can implement, all in a short time. Life Coach School with Brooke Castillo: I enjoy the way this relates to business, health, wealth, and mindset. The Newsworthy with Erica Mandy: All the days news boiled down to 10 minutes. Programs Professionally investing in the Unstoppable Entrepreneur, with Kelly Roach has changed the trajectory of this business and allowed me to get closer to my vision. Having accountability has allowed me to have growth so much faster because I had a support system. This program has allowed me to build the most comprehensive, supportive program that has a focus solely on operators. I hope you find these resources as valuable as I have! Weekly Ops Activity Head on over to our FB group and share a business book that has helped you to move your business forward. Other Ways to Connect with Me: Website Private Facebook Community Facebook Page Instagram This episode was first published at theopsauthority.com/podcast/94.
Listen in as host Meg McKeen and Natalie Gingrich, the founder of The Ops Authority, chat about career path - it's rarely a straight line.Learn about the skills that translate - even when the language we speak in insurance doesn't - and the value of, well, values...and of boundaries, too.Natalie sheds light on her own approach to taking risks, on loving both her work and her family, and the legacy she's creating.Learn How to Define (or Refine) Your Mission, Vision, & Values here.
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