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We welcome on Rob Volpe, CEO of Ignite 360 - an insights and strategy firm - and the award-winning author of Tell Me More About That: Solving the Empathy Crisis One Conversation at a Time. Empathy is one of those behaviors that can make or break your relationships. How do you make sure you're practicing empathy in the workplace? In this Quick Hit, we share a few ways. Make sure to listen to the full episode here.
As we head toward the end of summer, many of us are talking about the contentious election environment. In this episode, host Paula Felps is by Rob Volpe, an empathy activist, consultant, and author of Tell Me More About That: Solving the empathy crisis one conversation at a time, who talks about how we can avoid some of the hazards that come with discussing differing opinions. He'll also explain how learning to approach these conversations differently can change the way we interact with one another in the long run. In this episode, you'll learn: Why the discourse has become so heated and how social media has contributed to the problem. How it changes to stop viewing someone as being on “the other side.” The power of the Curious Breath — and how to use it.
In this episode of "Leveraging Thought Leadership" with host Peter Winick, the guest is Rob Volpe, a keynote speaker, award-winning author, and trainer who focuses on promoting empathy in the workplace. Volpe is the author of "Tell Me More About That: Solving the Empathy Crisis One Conversation at a Time," and founder and chairman of Ignite 360, a marketing and research firm that emphasizes empathy. Volpe discusses his journey to becoming a thought leader, starting from a background in Hollywood where he became interested in marketing and understanding human behavior. His journey eventually led him to realize that empathy was the key to his success. Through storytelling, he shares how empathy can be used to understand others and build better relationships, which also contributes to improving business outcomes. He recounts his experience growing up in a small town in Indiana, where he used empathy as a survival skill to navigate bullying. This led him to understand others' perspectives, even when he didn't agree with them, and helped him develop a communication style that fostered positive relationships. Volpe addresses the question of whether empathy is innate or developed. He likens it to a muscle that needs constant exercise to grow stronger, emphasizing that leaders should promote empathetic cultures. However, he notes that many CEOs struggle with empathy, as they fear losing respect if they show vulnerability in the workplace. Despite these challenges, Volpe believes that a culture of empathy can improve business metrics. Studies are emerging that support this idea, demonstrating that empathetic organizations perform better over time. The challenge, however, lies in changing long-held beliefs about workplace dynamics and encouraging a shift toward embracing emotional intelligence (EQ). Finally, Volpe discusses the services he offers through Ignite 360 and his keynotes. His audience includes professional workplaces where empathy can improve customer service, finance, and other functions that require a higher degree of emotional intelligence. He provides training and presentations that help organizations understand and apply empathy to create better work environments. Three Key Takeaways: • Empathy as a Core Skill: Rob Volpe emphasizes the importance of empathy in both personal and professional contexts. He shares how empathy can be developed like a muscle through consistent practice and active engagement. This skill not only improves workplace dynamics but also enhances customer relationships and overall business performance. • The Role of Empathy in Leadership: Many CEOs recognize the need for empathy in fostering a positive workplace culture, yet many struggle with vulnerability and fear of losing respect. Volpe underscores the importance of empathetic leadership in setting the tone for an organization, encouraging a shift toward embracing emotional intelligence (EQ) despite long-held corporate beliefs. • Empathy's Impact on Business Success: Volpe discusses studies that demonstrate a correlation between empathetic organizations and better business outcomes. He points out that while industries like tech and healthcare may not traditionally prioritize empathy, they can benefit from embracing it to improve customer experiences and employee satisfaction. His work at Ignite 360 aims to help organizations build empathetic cultures to drive better performance over time. Rob's business is empathy but it can be hard to create offerings around soft skills. If you have big ideas around EQ but are struggling to bring that content to your audience in a meaningful way, Peter Winick and the Thought Leadership Leverage team can help you!
In this week's episode, Scaling Up has lined up eight fan-favorite episodes from 2023. In case you've missed any of these classics, we have compiled a quick recap of each of the episodes and the guests below. Thank you for listening to the Scaling Up show! How can you get the most for your company and maximize the value of your company? The value of your business comes from how well the business can run without you. Nick Arellano is an award-winning M&A veteran who helps business owners get the most money from the sale of their companies. This conversation is filled with key moves that company owners need to consider when strategizing their sale, negotiation considerations, and what owners can realistically expect from the sale. Empathy is a leadership skill and an essential cultural practice that matters more today than ever before. Rob Volpe is an astute observer of life and a master storyteller who brings empathy and compassion to the human experience. As CEO of Ignite 360, he leads a team of insights, strategy, and creative professionals serving the world's leading brands across a range of industries. He is the author of the Silver Benjamin Franklin award-winning book, Tell Me More About That: Solving the Empathy Crisis One Conversation at a Time. You don't have to look very far to see that there is an empathy crisis in our world today. Rob's focus is on the how-to of empathy. Once you see that there is a problem what can you actually do about it? The United States is losing over 100,000 people and experiencing over half a trillion dollars of economic impact each year due to opioids, including fentanyl. That's more than a 737 crash per day. This public health and national security issue is a supply-and-demand problem that, unlike previous epidemics, our nation is failing to resolve. Guest Admiral Winnefeld graduated from Georgia Tech with a degree in Aerospace Engineering and served for 37 years in the United States Navy. He flew the F-14 Tomcat and served as an instructor at TopGun and as senior aide-de-camp to General Colin L. Powell. What can we learn from sports about making the right calls? Sally Jenkins has been a Washington Post columnist and feature writer for nearly 30 years. She was a finalist for the Pulitzer Prize in 2019 and the winner of the Associated Press Red Smith Award for Outstanding Contributions to Sports Journalism in 2021. For sports fans, business leaders, and anyone who wants to elevate their game — whatever that game may be — Sally joined the podcast to share what it takes for ordinary people to achieve extraordinary results. Real connections win out over canned messages every single time, but how can you amplify your brand narrative through organic content that makes those meaningful connections? Morgan Ingram is the founder behind Ascencion Media Productions (AMP). He's a sales educator and content creator and has been named one of the Top 50 Sales Leaders to Follow by LinkedIn, a Top 25 Sales Development Thought Leader by Inside Sales, and a Four-time LinkedIn Top Sales Voice. Technology has enabled people to be lazy at scale, which can have a massive negative impact on your potential audience. Just as professional pilots, doctors, and golfers regularly return to the fundamentals, it is just as essential in the business world to continually return to the basics of the performance platform. This episode of the Scaling Up Podcast features Verne Harnish, a world-leading expert, speaker, author, and entrepreneur in the field of business growth. Together they offer insights into Altman's Maxims, Jobs's doers vs. dreamers, the power of asking, daily routines, remote work, and much more. A sales playbook is designed to help deliver the kind of results you are aiming for. Morné Smit has spent his life elevating respect for sales and marketing professionals in dozens of companies across 28-plus industries on three continents. Developing from a salesperson to leading sales teams in six different industries, including spearheading a 10X growth outcome over five years in a mid-market property company, Morné gained invaluable insight, knowledge, and experience over two decades that brought him to found Emerse in 2017. As second in command, COOs are often in place for a reason or a season, but rarely for the lifetime of a company. Cameron Herold is the mastermind behind hundreds of companies' exponential growth and has earned his reputation as the business growth guru. He has built a dynamic consultancy with clients that include a monarchy and a Big 4 wireless company. Cameron discusses his new book The Second in Command. How can bad language enhance the way you connect with others? There is power in language. As a leader, the way you articulate your company's value and vision matters. There is power in using language intentionally and connecting with others with the words you use. Professor Valerie Fridland is a Professor of Linguistics at the University of Nevada, Reno. The goal of her research is to better understand how variability in speech production relates to variability in speech perception and how social identity affects speech. Interview Links: “Maximize the Value of Your Business — Nick Arellano” “Empathy — Tell Me More About That with Robert Volpe” “Admiral Sandy Winnefeld — Losing a 737 Every Day” “Bet on You — How to Make Every Decision THE RIGHT CALL — Sally Jenkins” “Social Selling 2.0 with Morgan Ingram” “Insights with Verne Harnish” “Morné Smit — Sales Playbook for Greater Sales & Profit” “Cameron Herold — "The Second in Command — Unleash the Power of Your COO" “Dr. Valerie Fridland — The Good Side of Bad Language” Resources: Growth Navigator Coaching Scaling Up Summits (Select Bill Gallagher as your coach during registration for a discount.) Bill on YouTube Recruiter.com Short List (use code scaleup) Scaling Up is the best-selling book by Verne Harnish and our team for Scaling Up Coaches (formerly Gazelles). We share how the fastest-growing companies succeed where so many others fail. Bill Gallagher, Scaling Coach and host of the show, is an international business coach who works with C-Suite leaders to achieve breakthrough growth. We help leadership teams with the biggest decisions around People, Strategy, Execution, and Cash so that they can Scale Up successfully and beat the odds of business growth. Scaling Up is based on Verne's original best-selling business book, Mastering the Rockefeller Habits. Did you enjoy today's episode? If so, then please leave a review! Help other business leaders discover the Scaling Up Business Podcast so they, too, can benefit from the ideas shared in these podcasts.
☀️ How much empathy does your work culture have? The Chinese use two characters to represent the word crisis. One denotes danger, the other, opportunity. Dr. Joey's guest on this episode of the Work Positive podcast, Rob Volpe, says most work cultures have an empathy crisis. This empathy crisis is dangerous because we miss connecting with our work and each other. Yet the empathy crisis is also an opportunity. Let's focus on the opportunity today and discover how you can bring more empathy into your work culture. Key Takeaways:
Empathy is a leadership skill and an essential cultural practice that matters more today than ever before. Rob Volpe is an astute observer of life and a master storyteller who brings empathy and compassion to the human experience. As CEO of Ignite 360, he leads a team of insights, strategy, and creative professionals serving the world's leading brands across a range of industries. He is the author of the Silver Benjamin Franklin award winning book, Tell Me More About That: Solving the Empathy Crisis One Conversation at a Time, recognized by the independent publishing industry as one of the Best Self Help books of 2022. You don't have to look very far to see that there is an empathy crisis in our world today. There is a diminished ability to understand and communicate with other people, and it is limiting opportunities for meaningful connection. Rob's focus is on the how-to of empathy. Once you see that there is a problem what can you actually do about it? Understanding other people starts with listening. The more we can sit back, ask questions and truly learn about others, the more empathy we will feel for their experiences. Start by taking a ‘curious breath', which gives you the opportunity to change your perspective and your approach. Rob's new book is filled with examples of practicing empathy. He highlights interactions about cats, chips, sex, and travel. Each example showcases the power of asking questions and showing empathy in the interactions that we have with people who are like us, and, more importantly, the people that are nothing like us at all. In every aspect of life, from your personal interactions to growing your business, empathy is the key component to improved communication and ultimate success. Interview Links: Tell Me More About That: Solving the Empathy Crisis One Conversation at a Time Resources: 20,000 Scaleups Scaling Up Summits (Select Bill Gallagher as your coach during registration for a discount.) Bill on YouTube Recruiter.com Short List (use code scaleup) Scaling Up is the best-selling book by Verne Harnish and our team for Scaling Up Coaches (formerly Gazelles). We share how the fastest-growing companies succeed where so many others fail. Bill Gallagher, Scaling Coach and host of the show, is an international business coach who works with C-Suite leaders to achieve breakthrough growth. We help leadership teams with the biggest decisions around People, Strategy, Execution, and Cash so that they can Scale Up successfully and beat the odds of business growth. Scaling Up is based on Verne's original best-selling business book, Mastering the Rockefeller Habits. Did you enjoy today's episode? If so, then please leave a review! Help other business leaders discover the Scaling Up Business Podcast so they, too, can benefit from the ideas shared in these podcasts.
Rob Volpe, an award-winning author of Tell Me More About That: Solving the Empathy Crisis One Conversation at a Time and CEO of Ignite 360 where he leads a team of insights, strategy, and creative professionals that serve the world's leading brands across a range of industries like Facebook, Pepsi, Ulta Beauty, Hershey's, Whole Foods, and Microsoft. As a thought leader in the role of empathy in marketing and the workplace, he is a contributor to Entrepreneur's Leadership Network. He frequently speaks on the topic at conferences, corporations, colleges, podcasts, and with the media. He is a Syracuse University's S.I. Newhouse School of Public Communications graduate and lives in San Francisco with his husband and 3 cats.In this episode, we discuss the following: The 5 Steps to EmpathyMisconceptions about empathy How to use empathy at work with colleagues or clients or in a job interviewTips on how to use self-empathy when it comes to refreshing your careerShow notes: Get the book, Tell Me More About That, a silver award winner of the IBPA Benjamin Franklin Awards for Best Self-Help Book of 2022! Ignite 360Follow him on LinkedIn Support the show Jill Griffin is on a mission to improve life in the workplace by helping leaders design their next chapter, increase their well-being, intentionality and impact. Jill's executive coaching, strategy, and innovation have generated multi-millions in revenue for the world's largest agencies, start-ups, and well-known brands. She works with individuals, teams, and organizations to create cultures allowing leaders to increase performance and impact while maintaining well-being. Visit JillGriffinCoaching.com for more details on: Book a 1:1 Career Strategy and Executive Coaching HERE CEO Advising and Consulting Gallup CliftonStrengths Corporate Workshops to build a strengths-based culture Team Dynamics training to increase retention, communication, goal setting, and effective decision-making Grab a personal Resume Refresh with Jill Griffin HERE Follow @jillGriffinOffical on Instagram for daily inspiration Connect with and follow Jill on LinkedIn
Rob Volpe left a successful career in promotional marketing, got a certification from RIVA and found his calling as a qualitative researcher. In 2011, he founded a thriving insights consultancy, Ignite 360, on the principles of curiosity and empathy.Through his personal experiences, activism and engagement with people and customers, Rob learned how empathy can be a powerful force for good yet is, sadly, in short supply. He has helped fill the void by writing his award-winning book, “Tell Me More About That: Solving the Empathy Crisis One Conversation at a Time.”Rob shares his personal and professional journey, his philosophy on insights and some fun and heartfelt stories along the way.
Empathy is one of those behaviors that can make or break your relationships. How do you make sure you're practicing empathy in the workplace? It starts with getting over the judgment, understanding and appreciating other people's motivators, seeking to find common ground, and asking good questions. We wanted you to learn from one of the brightest minds studying empathy, so we welcomed on Rob Volpe. Rob is the CEO of Ignite 360, an insights and strategy firm, and is the award-winning author of Tell Me More About That: Solving the Empathy Crisis One Conversation at a Time. Do you want to stand out in your industry and get more sales? Show you're different to attract and retain top talent? Build a brand that drives real business results? Grab your Brand Strategy Workbook at: https://forthright-people.com/brand-strategy And as always, if you need help in building your Marketing Smarts, don't hesitate to reach out to us at: ForthRight-People.com. FACEBOOK https://www.facebook.com/forthrightpeople.marketingagency INSTAGRAM https://www.instagram.com/forthrightpeople/ LINKEDIN https://www.linkedin.com/company/forthright-people/ WORKSHEETS https://www.forthright-people.com/resources VIRTUAL CONSULTANCY https://www.forthright-people.com/shop
Rob Volpe is an astute observer of life and a master storyteller who brings empathy and compassion to the human experience. As CEO of Ignite 360, he leads a team of insights, strategy, and creative professionals serving the world's leading brands across a range of industries. He is the author of Tell Me More About That: Solving the Empathy Crisis One Conversation at a Time. As a thought leader in the role of empathy in marketing and the workplace, he is a contributor to Entrepreneur's Leadership Network and frequently speaks on the topic at conferences, corporations, colleges, podcasts and with the media. It's time to shape up your empathy muscle. Empathy is in short supply these days—and it's hurting all of us. From the rise in workplace tension and school bullying to increased anxiety and depression, a lack of empathy for one another is wearing away at the gears of society, grinding us down to the nubs. The very technology that is supposed to keep us connected is actually driving us apart, with face-to-face interactions on the decline and news filtered through an echo chamber that shelters us from other points of view. But all is not lost. Just as physical workouts strengthen your body, there are ways to build up your empathy as well. In 'Tell Me More About That', Rob draws on his years of conducting thousands of in-home interviews with everyday people to illustrate the 5 Steps to Empathy—the actions you can take to build a strong and reflexive empathy muscle. Website | LinkedIn | Twitter | Instagram
Vera LaRee is founder of Purevee Organics a supplement company for women where she mentors individuals to also think outside the box when it comes to their self-love and confidence. Empowering women is her biggest passion. Vera holds certifications in Therapeutic Coaching, NLP, Positive Psychology, HNLP, and personal training. In her book, DAD SCARES ME, GOD SCARES ME: My Journey from Polygamist Cult to Freedom, Vera LaRee shares her powerful story of being born into a polygamist cult in Mexico and her journey to freedom. https://veralaree.com/Christiana Cioffi found blogging to be a creative and cathartic process throughout her long and winding journey in search of love. From there was born An Unapologetic Spinster. Prior to her biotech career, Christiana served as a captain in the US Army for five years, including two years deployed in support of Operation Iraqi Freedom. Her professional awards and recognitions include a Bronze Star, a Combat Action Badge, and a Medical Marketing and Media (MM+M) Award. She is a breast cancer survivor, an avid runner, and a scuba diving enthusiast. https://www.unapologeticspinster.com/Originally aired 02.07.2023Rob Volpe is an astute observer of life and a master storyteller who brings empathy and compassion to the human experience. As CEO of Ignite 360, he leads a team of insights, strategy, and creative professionals serving the world's leading brands across a range of industries. His "thoughtful, funny, and informative" new book Tell Me More About That: Solving the Empathy Crisis One Conversation at a Time brings to life The 5 Steps to Empathy. Now, Rob brings the 5 Steps to audiences through live presentations and workshops, as well as Ignite 360 Empathy Camp™ training programs. https://www.5stepstoempathy.com/homeThis show is part of the Spreaker Prime Network, if you are interested in advertising on this podcast, contact us at https://www.spreaker.com/show/3240061/advertisement
In today's episode GutCheck's CRO Jess Gaedeke sits down to chat with Rob Volpe, the CEO of Ignite 360, a market research company founded on the principles of curiosity and empathy. Listen in while Jess and Rob discuss how incorporating empathy into their core offerings helped Ignite 360's clients break through and genuinely connect with their consumers, how leaning into innovation even in uncertain economic times is essential, and how to have more than just a transactional relationship with your client partners through the art of simply asking questions. Rob's Bio: Rob Volpe is an astute observer of life and a master storyteller who brings empathy and compassion to the human experience. As CEO of Ignite 360, he leads a team of insights, strategy, and creative professionals serving the world's leading brands across a range of industries. He is the author of Tell Me More About That: Solving the Empathy Crisis One Conversation at a Time. As a thought leader in the role of empathy in marketing and the workplace, he is a contributor to Entrepreneur's Leadership Network and frequently speaks on the topic at conferences, corporations, colleges, podcasts and with the media. He is a graduate of Syracuse University's S.I. Newhouse School of Public Communications and lives in San Francisco with his husband and 3 cats.
Tell Me More About That: Solving the Empathy Crisis One Conversation at a Time with Rob Volpe Empathy is in short supply these days―and it's hurting us. From the rise in workplace bullying to increased anxiety and depression, a lack of empathy for one another is wearing away at the gears of society, grinding us down to the nubs. The very technology that is supposed to keep us connected is driving us apart, with face-to-face interactions on the decline, and news filtered through an echo chamber that shelters us from other points of view. Rob Volpe is a thought leader in the role of empathy in marketing and the workplace. As CEO of Ignite 360, he leads a team of insights, strategy, and creative professionals serving the world's leading brands across a range of industries. A graduate of Syracuse University's S.I. Newhouse School of Public Communications, Rob has been studying empathy since 2010 when the University of Michigan study came out showcasing the empathy crisis. For more information visit https://www.ignite-360.com/ and https://www.5stepstoempathy.com/home *************************************************** For more information about BITEradio products and services visit: http://www.biteradio.me/index.html To view the photography of Robert at: rpsharpe.picfair.com
Dr. Ivan Misner is the Founder & Chief Visionary Officer of BNI, the world's largest business networking organization. Founded in 1985 the organization now has over 10,000 chapters throughout every populated continent of the world. He is a New York Times Bestselling author, with his latest book, Who's in Your Room? The Question That Will Change Your Life (second edition) released this month. https://ivanmisner.com/Rob Volpe is a thought leader in the role of empathy in marketing and the workplace as outlined in his book Tell Me More About That: Solving the Empathy Crisis One Conversation at a Time. As CEO of Ignite 360, he leads a team of insights, strategy, and creative professionals serving the world's leading brands across a range of industries. A graduate of Syracuse University's S.I. Newhouse School of Public Communications, Rob has been studying empathy since 2010 when the University of Michigan study came out showcasing the empathy crisis. https://www.5stepstoempathy.com/This show is part of the Spreaker Prime Network, if you are interested in advertising on this podcast, contact us at https://www.spreaker.com/show/3240061/advertisement
It's really easy to get bitchy with each other in our gay male community. Whether it is on the apps, in relationships, or when we are trying to come out. But what would happen if we worked on the big "E" and I'm not talking about erections. Instead, imagine using EMPATHY to better understand each other as gay men. Empathy Activist Rob Volpe, and author of the book Tell Me More About That: Solving the Empathy Crisis One Conversation at a Time, shares insights on how to be more empathetic and still be your unique and powerful gay male self in a hetero male world. About Rob Rob Volpe is an astute observer of life and a master storyteller who brings empathy and compassion to the human experience. As CEO of Ignite 360, he leads a team of insights, strategy, and creative professionals serving the world's leading brands across a range of industries. He is the author of Tell Me More About That: Solving the Empathy Crisis One Conversation at a Time. As a thought leader in the role of empathy in marketing and the workplace, he is a contributor to Entrepreneur's Leadership Network and frequently speaks on the topic at conferences, corporations, colleges, podcasts and with the media. He is a graduate of Syracuse University's S.I. Newhouse School of Public Communications and lives in San Francisco with his husband and 3 cats. Connect With Rob Website Facebook Instagram Twitter LinkedIn Hey Guys, Check This Out! Are you a guy who keeps struggling to do that thing? You know the thing you keep telling yourself and others you're going to do, but never do? Then it's time to get real and figure out why. Join the 40 Plus: Gay Men Gay Talk, monthly chats. They happen the third Monday of each month at 5:00 pm Pacific - Learn More! Break free of fears. Make bold moves. Live life without apologies P.S. get your free My Bold Life Manifesto, right here - rickclemons.com/manifesto/ You can also listen to the podcast on…
It's really easy to say, "My way or the highway." Especially when coming out or dealing with all the things we deal with as LGBTQ+ individuals. Yet, things can be so much easier when we add a dash of Empathy and as the question, "Tell me more about that?" Empathy Activist Rob Volpe, and author of the book Tell Me More About That: Solving the Empathy Crisis One Conversation at a Time, shares insights on how to be more empathetic and still be your unique and powerful LGBTQ+ self. About Rob Rob Volpe is an astute observer of life and a master storyteller who brings empathy and compassion to the human experience. As CEO of Ignite 360, he leads a team of insights, strategy, and creative professionals serving the world's leading brands across a range of industries. He is the author of Tell Me More About That: Solving the Empathy Crisis One Conversation at a Time. As a thought leader in the role of empathy in marketing and the workplace, he is a contributor to Entrepreneur's Leadership Network and frequently speaks on the topic at conferences, corporations, colleges, podcasts and with the media. He is a graduate of Syracuse University's S.I. Newhouse School of Public Communications and lives in San Francisco with his husband and 3 cats. Connect With Rob Website Facebook Instagram Twitter LinkedIn You can also listen to the podcast on…
This Episode is sponsored by Skunk Brothers SpiritsWebsite: https://skunkbrothersspirits.com/About the author:Rob Volpe is an astute observer of life and a master storyteller who brings empathy and compassion to the human experience. As CEO of Ignite 360, he leads a team of insights, strategy, and creative professionals serving the world's leading brands across a range of industries. He is the author of Tell Me More About That: Solving the Empathy Crisis One Conversation at a Time. As a thought leader in the role of empathy in marketing and the workplace, he is a contributor to Entrepreneur's Leadership Network and frequently speaks on the topic at conferences, corporations, colleges, podcasts and with the media. He is a graduate of Syracuse University's S.I. Newhouse School of Public Communications and lives in San Francisco with his husband and 3 cats.Amazon: https://www.amazon.com/Rob-Volpe/e/B09JY7488P/ref=dp_byline_cont_pop_book_1Social Media:LinkedIN: https://www.linkedin.com/in/rmvolpe/Instagram: @Empathy_ActivistTikTok: @EmpathyActivistFacebook: Rob Volpe, Empathy ActivistTwitter: @rmvolpePeloton: EmpathyActivistDiscount Code: DWA10Music by Jam HansleyFollow Us and Buy Our Books!Website: https://4horsemenpublications.com/All Social Media: @DrinkingWithAuthorsThis Episode is sponsored by Skunk Brothers SpiritsWebsite: https://skunkbrothersspirits.com/Discount Code: DWA10Skunk Brothers Spirits was started by a family of disabled veterans focused on locally-sourced, quality distilled spirits. The Washington-based team is building on their grandfather's prohibition-era moonshine recipe to bring small batch spirits to the Gorge and beyond!
This Episode is sponsored by Skunk Brothers SpiritsWebsite: https://skunkbrothersspirits.com/About the author:Rob Volpe is an astute observer of life and a master storyteller who brings empathy and compassion to the human experience. As CEO of Ignite 360, he leads a team of insights, strategy, and creative professionals serving the world's leading brands across a range of industries. He is the author of Tell Me More About That: Solving the Empathy Crisis One Conversation at a Time. As a thought leader in the role of empathy in marketing and the workplace, he is a contributor to Entrepreneur's Leadership Network and frequently speaks on the topic at conferences, corporations, colleges, podcasts and with the media. He is a graduate of Syracuse University's S.I. Newhouse School of Public Communications and lives in San Francisco with his husband and 3 cats.Amazon: https://www.amazon.com/Rob-Volpe/e/B09JY7488P/ref=dp_byline_cont_pop_book_1Social Media:LinkedIN: https://www.linkedin.com/in/rmvolpe/Instagram: @Empathy_ActivistTikTok: @EmpathyActivistFacebook: Rob Volpe, Empathy ActivistTwitter: @rmvolpePeloton: EmpathyActivistDiscount Code: DWA10Music by Jam HansleyFollow Us and Buy Our Books!Website: https://4horsemenpublications.com/All Social Media: @DrinkingWithAuthorsThis Episode is sponsored by Skunk Brothers SpiritsWebsite: https://skunkbrothersspirits.com/Discount Code: DWA10Skunk Brothers Spirits was started by a family of disabled veterans focused on locally-sourced, quality distilled spirits. The Washington-based team is building on their grandfather's prohibition-era moonshine recipe to bring small batch spirits to the Gorge and beyond!
Studies show us – and social media often backs it up – that we are becoming less empathetic. But this week's guest tells us how we can begin to solve the empathy crisis. Rob Volpe is a thought leader in the role of empathy in the marketing and workspace and is author of Tell Me More About That: Solving the Empathy Crisis One Conversation at a Time. Today, he offers some unique insights into what's causing our lack of empathy and what skills we need to develop to bring it back. In this episode, you'll learn: What is creating the empathy crisis in our modern world. The important role empathy plays in our personal happiness. The five steps you can take to begin restoring empathy.
Are your judgements obscuring your consumer feedback? Empathy activist & CEO of Ignite 360, Rob Volpe, joins the GreenBook Podcast to discuss the power of empathy and his recently published book, "Tell Me More About That: Solving the Empathy Crisis One Conversation at a Time". Rob recounts how his own experiences in the insights industry exemplify challenges in the face of discomfort and judgement. Leaning into empathy rather than bias, opens dialogue for unexpected findings and comprehensive insights that reflect broader perspective on human behavior. You can reach out to Rob on LinkedIn.Many thanks to Rob for being our guest. Thanks also to our producer, Natalie Pusch; and our editor, James Carlisle.
In this episode, we meet Rob Volpe -- CEO of Ignite360 -- a market research firm focused on insights, strategy, and creative storytelling. We talk about how to build empathy, and how we can approach empathy with intention. Not only in the workplace, but in our queer spaces as well. He is the author of Tell Me More About That: Solving the Empathy Crisis One Conversation at a Time, in which he recounts his experiences in the field to illustrate his 5 Steps to Empathy, and teaches you how you can build your empathy muscle. Visit Rob's website Buy Rob's book on Amazon: Tell Me More About That __ Follow Lex on Twitter! @OMRLXS Get more queer content at TheGayPro.com
Have you ever noticed the reaction of those around you when you ask 'why'Well if you haven't you will now.Today I have Rob Volpe back on the show and he delivers some absolute gems around why asking why isn't serving us in our marketing OR in life.About Rob:Rob Volpe is an astute observer of life and a master storyteller who brings empathy and compassion to the human experience. As CEO of Ignite 360, he leads a team of insights, strategy, and creative professionals serving the world's leading brands across a range of industries. He is the author of Tell Me More About That: Solving the Empathy Crisis One Conversation at a Time. As a thought leader in the role of empathy in marketing and the workplace, he is a contributor to Entrepreneur's Leadership Network and frequently speaks on the topic at conferences, corporations, colleges, podcasts and with the media. He is a graduate of Syracuse University's S.I. Newhouse School of Public Communications and lives in San Francisco with his husband and 3 cats.Connect with Rob:LinkedIN: https://www.linkedin.com/in/rmvolpe/Instagram: @Empathy_ActivistTikTok: @EmpathyActivistFacebook: Rob Volpe, Empathy ActivistTwitter: @rmvolpePeloton: EmpathyActivistI hope you love this episode Connect with me:Instagram @bec_chappell - https://www.instagram.com/bec_chappell/ LinkedIn – Rebecca Chappell- https://www.linkedin.com/in/rebecca-chappell-b003b130/ This podcast has been produced and edited by Snappystreet CreativeDOWNLOAD MY CONTENT PLANNER - https://becchappell.com.au/content-planner/Instagram @bec_chappellLinkedIn – Bec Chappell If you're ready to work together, I'm ready to work with you and your team.How to work with me:1. Marketing foundations and strategy consultation 2. Marketing Coaching/ Whispering for you a marketing leader or your team who you want to develop into marketing leaders3. Book me as a speaker or advisor for your organisation4. Get me on your podcastThis podcast has been produced and edited by Snappystreet Creative
This week's guest is an astute observer of life and a master storyteller who brings empathy and compassion to the human experience. Rob Volpe is CEO of Ignite 360, an empathy activist, and author of Tell Me More About That: Solving the Empathy Crisis One Conversation at a Time.We were lucky enough to experience one of Rob's workplace empathy sessions and couldn't resist an opportunity to see if he'd share some of those teachings on the podcast.Tune in to learn: What exactly is an empathy activist How to practice empathy Why it's important to practice empathy at work and in your work The importance of being an empathetic leader Some good examples (and some that miss the mark) of empathy in marketing Thanks so much to Rob for speaking to us about empathy. Hopefully, you'll join the empathy activist journey along with us. You don't want to miss this conversation - especially the part when we get into how Ted Lasso is the best example of a leader practicing empathy.--------------Subscribe to our podcast on your favourite platforms: Apple Podcasts Spotify Google Podcasts Amazon Music Other platforms Have ideas for our next episodes? Connect with Meagan, our Senior Marketing Director on LinkedIn.Enjoying our podcast? Leave us a review!Connect with us here: LinkedIn Website
How easily can you see the point of view of other people? Empathy is critical to both society and business, and it often requires us to dig deeper — to not just ask “why”, but to truly understand “why”. It's a tall order, and luckily Rob Volpe, CEO of Ignite 360 and author of “Tell Me More About That: Solving the Empathy Crisis One Conversation at a Time”, is here to help. In this episode of the Consumer Insights Podcast, Rob joins Thor to discuss how empathy can unlock deeper insights and help to create more meaningful stories.
In today's episode of Marketing Espresso, Rob Volpe shares his insights on the importance of good communication and empathetic behavior."When you're asked 'why' you go on the defensive, as the asker you go on the offensive, it comes out in a very different way." - Rob VolpeRob Volpe is the CEO of Ignite 360 and author of Tell Me More About that solving the Empathy Crisis one Conversation at a Time.This is Rob Volpe's story...Rob Volpe is the CEO of Ignite 360 and author of "Tell Me More About That: Solving the Empathy Crisis One Conversation at a Time." He is a thought leader in the role of empathy in marketing in the workplace. In the latest episode of "Marketing Espresso" Rob talks about the importance of good communication and empathetic behavior. Rob also shares some tips on how to improve your relationship with your partner and improve your productivity at work and in your personal life.In this episode, you will learn the following:1. How to ask customers why they chose your company without sounding accusatory2. The importance of good communication and empathetic behavior3. How to be compassionate to yourselfResources:Find Rob Volpe:LinkedIN: https://www.linkedin.com/in/rmvolpe/Instagram: @Empathy_ActivistTikTok: @EmpathyActivistFacebook: Rob Volpe, Empathy ActivistTwitter: @rmvolpeChapter Summaries:[00:00:06] - Today's Marketing Espresso is the Marketing Caffeine hit of the day. In the episode, the guest is an expert in empathy who will share his insights on the show.[00:01:28] - Rob Volpe is the CEO of Ignite 360 and author of Tell Me More About that solving the Empathy Crisis one Conversation at a Time. He lives in San Francisco with his husband and three cats. He is a thought leader in the role of empathy in marketing in the workplace.[00:02:23] - Bec will talk to us about asking customers why she runs a consumer insights firm and asks people questions for a living. [00:04:31] - As a marketer, the first question you should ask is, how did you find your company and what led you there? As a kid, when you were getting into trouble with your parents, you were put on the defensive. When you get into the workspace, you need to reframe the question. Challenge your team to do that.[00:09:34] - There are many different ways to reframe questions. It's interesting when you don't feel like you're asking it as an accusation all the time. When you're on the defensive, as the ask you go on the offensive, it comes out in a very different way.[00:10:30] - In the latest episode of "Marketing Espresso", rob talks about the importance of good communication and empathetic behavior. Rob also shares some tips on how to improve your relationship with your partner and improve your productivity at work and in your personal life. People are more themselves at work now. The communication skills that you practice at work may be practiced at home as well. Moderating's training is to alwDOWNLOAD MY CONTENT PLANNER - https://becchappell.com.au/content-planner/Instagram @bec_chappellLinkedIn – Bec Chappell If you're ready to work together, I'm ready to work with you and your team.How to work with me:1. Marketing foundations and strategy consultation 2. Marketing Coaching/ Whispering for you a marketing leader or your team who you want to develop into marketing leaders3. Book me as a speaker or advisor for your organisation4. Get me on your podcastThis podcast has been produced and edited by Snappystreet Creative
Lou Agosta in conversation with Rob Volpe, CEO and Chief Catalyst, Ignite 360, about Rob's book on empathy: Tell Me More About That: Solving the Empathy Crisis One Conversation at a Time - in this conversation Rob shares what he had to survive and what he learned in the college of hard knocks when the intolerant kids in 5th grade decided to make Rob's sexual orientation a matter of bullying; how he survived these challenges; and brought what he learned to become an empathic story teller, calling forth insights about business, consumer products and services and, most importantly, human nature, the empathic ties that bind us together as fellow travelers in business and life. This is more - much more - than a business book, though its relevant to empathy in the context of business is powerful - as I like to say "empathy: capitalist tool"! Not to be missed! --- Support this podcast: https://anchor.fm/lou-agosta-phd/support
What gets in the way of empathy? Our judgements, ego, and biases. It can even impact our ability to connect with colleagues and our customers. But good news: My guest today, CEO and empathy activist Rob Volpe shares research and stories from his latest book Tell Me More About That: Solving the Empathy Crisis One Conversation at a Time. He shares 5 steps to overcome empathy barriers and apply the insights to your brand and customer. We discuss how some marketers unknowingly dislike their customers, and how that gets in the way of effectively attracting them. We discuss the world's current empathy crisis - and how hopefully Gen Z will light the path for us! You'll also hear from Rob's cat, Domino and we discuss our favorite ice cream flavors to illustrate how a lack of empathy can lead to bad business decisions.Key Takeaways:You have to get to a place of empathy to understand what is motivating your consumers. The higher up you get, as a leader, the more insulated you become. You do not always have to have the right answer and you can be wrong. Be willing to ask the questions to build out your empathy skills. Empathy enables the skills that let us be the people that we want to be.Judgment (that is, being judgmental, casting aspersions, and making assumptions) tends to be the thing that gets in the way of empathy the most. "There's more work in the upfront to have empathy and to get to that place of empathy, but once you're there, it makes everything else a lot easier because you're going to be more successful." — Rob Volpe About Rob Volpe: CEO & Empathy ActivistRob Volpe is an astute observer of life and a master storyteller who brings empathy and compassion to the human experience. As CEO of Ignite 360, he leads a team of insights, strategy, and creative professionals serving the world's leading brands across a range of industries. He is the author of Tell Me More About That: Solving the Empathy Crisis One Conversation at a Time. As a thought leader in the role of empathy in marketing and the workplace, he is a contributor to Entrepreneur's Leadership Network and frequently speaks on the topic at conferences, corporations, colleges, podcasts and with the media. He is a graduate of Syracuse University's S.I. Newhouse School of Public Communications and lives in San Francisco with his husband and 3 cats. Connect with Rob Volpe: Website: https://5stepstoempathy.com/Book: Tell Me More About That: Solving the Empathy Crisis One ConversationTwitter: https://www.twitter.com/rmvolpeLinkedIn: https://www.linkedin.com/in/rmvolpe/Facebook: https://www.facebook.com/EmpathyActivistInstagram: https://www.instagram.com/empathy_activist/ Don't forget to download your free guide! Discover The 5 Business Benefits of Empathy: http://red-slice.com/business-benefits-empathy Connect with Maria: Get the podcast and book: TheEmpathyEdge.comLearn more about Maria's brand strategy work and books: Red-Slice.comHire Maria to speak at your next event: Red-Slice.com/Speaker-Maria-RossTake my LinkedIn Learning Course! Leading with EmpathyLinkedIn: Maria RossInstagram: @redslicemariaTwitter: @redsliceFacebook: Red Slice
What gets in the way of empathy? Our judgements, ego, and biases. It can even impact our ability to connect with colleagues and our customers. But good news: My guest today, CEO and empathy activist Rob Volpe shares research and stories from his latest book Tell Me More About That: Solving the Empathy Crisis One Conversation at a Time. He shares 5 steps to overcome empathy barriers and apply the insights to your brand and customer. We discuss how some marketers unknowingly dislike their customers, and how that gets in the way of effectively attracting them. We discuss the world's current empathy crisis - and how hopefully Gen Z will light the path for us! You'll also hear from Rob's cat, Domino and we discuss our favorite ice cream flavors to illustrate how a lack of empathy can lead to bad business decisions.Key Takeaways:You have to get to a place of empathy to understand what is motivating your consumers. The higher up you get, as a leader, the more insulated you become. You do not always have to have the right answer and you can be wrong. Be willing to ask the questions to build out your empathy skills. Empathy enables the skills that let us be the people that we want to be.Judgment (that is, being judgmental, casting aspersions, and making assumptions) tends to be the thing that gets in the way of empathy the most. "There's more work in the upfront to have empathy and to get to that place of empathy, but once you're there, it makes everything else a lot easier because you're going to be more successful." — Rob Volpe About Rob Volpe: CEO & Empathy ActivistRob Volpe is an astute observer of life and a master storyteller who brings empathy and compassion to the human experience. As CEO of Ignite 360, he leads a team of insights, strategy, and creative professionals serving the world's leading brands across a range of industries. He is the author of Tell Me More About That: Solving the Empathy Crisis One Conversation at a Time. As a thought leader in the role of empathy in marketing and the workplace, he is a contributor to Entrepreneur's Leadership Network and frequently speaks on the topic at conferences, corporations, colleges, podcasts and with the media. He is a graduate of Syracuse University's S.I. Newhouse School of Public Communications and lives in San Francisco with his husband and 3 cats. Connect with Rob Volpe: Website: https://5stepstoempathy.com/Book: Tell Me More About That: Solving the Empathy Crisis One ConversationTwitter: https://www.twitter.com/rmvolpeLinkedIn: https://www.linkedin.com/in/rmvolpe/Facebook: https://www.facebook.com/EmpathyActivistInstagram: https://www.instagram.com/empathy_activist/ Don't forget to download your free guide! Discover The 5 Business Benefits of Empathy: http://red-slice.com/business-benefits-empathy Connect with Maria: Get the podcast and book: TheEmpathyEdge.comLearn more about Maria's brand strategy work and books: Red-Slice.comHire Maria to speak at your next event: Red-Slice.com/Speaker-Maria-RossTake my LinkedIn Learning Course! Leading with EmpathyLinkedIn: Maria RossInstagram: @redslicemariaTwitter: @redsliceFacebook: Red Slice
Welcome to another informative and inspiring episode of the Data Gurus Podcast! Sima is excited to have Rob Volpe joining her today. Rob is the CEO of the insights and strategy consultancy, Ignite 360. In this episode, Rob talks about his career path and shares what he did to get to where he is today. He also talks about his book, Tell Me More About That: Solving the Empathy Crisis One Conversation at a Time, and he explains what empathy is all about. Rob's career path Rob went to Syracuse University. He wanted to be a television network programming executive, so he moved to LA. He found a job as a legal secretary and then moved into business affairs. He enjoyed looking at marketing campaigns for movies, which led him to explore the world of marketing. So he took a marketing class at UCLA Extension and got into marketing in 1995. He did not know that market research existed then, so he started working for a PR firm, doing PR and event marketing. After that, he did various other jobs until someone he met said she was looking to hire someone with his experience. So he went for the necessary training, and a month later, he started his career in insights. He worked with his friend for several years until eleven years ago, when he decided to go out on his own and start Ignite 360. Clues In the years before he started Ignite 360, many clues directed Rob toward that path he needed to follow. It took several years, but he finally got there! Empathy Empathy has always been Rob's superpower. When a study came out, showing that the university students starting in 2001 had 40% less empathy than students between 1979 and the end of the 1990s, Rob knew that our society was in trouble. He recognized that empathy was common to qualitative researchers. So when he started Ignite 360, he played up the empathetic connection and made sure that his clients understood and connected with who their consumers were. Through that, he learned about the barriers to empathy and began identifying ways to overcome them. Intuition Rob is intrigued with intuition and people's ability to ignore it. He found in work situations that people have way more successful outcomes when they tie their gut into the numbers. Reconnecting In 2016, Rob did a presentation to university students. He wanted them to become aware of empathy and reconnect with it, so he spoke about empathy and told stories to give examples of what he meant. The audience was rapt and loved his stories! Then Rob realized that was what he needed to write about, and he started writing his book. Rob's book, Tell Me More About That: Solving the Empathy Crisis One Conversation at a Time In his book, Rob uses stories to help people understand empathy. He did that so that people could bring empathy in whenever they needed to, either in their personal lives or professionally. Writing a book He points out to anyone considering writing a book that his first draft looked nothing like the finished book. So, if you want to write a book, just start and keep on going, even when you stumble. The difference between cognitive empathy, emotional empathy, and sympathy Sympathy is about feeling for someone, and empathy is about feeling with someone. We are all born with the ability to empathize, and there are distinct types of empathy. Studies have shown that different types of empathy light up different parts of the brain. Feeling the feelings of others is known as emotional empathy, and seeing other peoples' points of view is cognitive empathy. Sympathy often tends to link into judgment or pity, and it could create a power dynamic. The 5 steps Rob uses to coach his clients Dismantle your judgment Ask good (broad, open, and exploratory) questions Active listening (It often involves using your intuition) Integrate into understanding (Making sense of when things are different) Using solution imagination Links:
When I was a kid, I used to dread gym class. My Physical Education teacher was fond of picking two captains for opposing teams, typically the most athletic kids in the grade, and then they'd hand select their team members. I was typically picked at the bottom of the list because I just wasn't that good at sports. It was embarrassing to always be picked last, or close to last, and it really impacted my desire to go to school. Kids can be mean, plain and simple. My guest today, Rob Volpe, knows exactly what I mean. Our interview started off by him telling me about a painful experience he had in grammar school but, as I came to learn, everything happens for a reason and Rob learned a very valuable lesson that day, even if he didn't realize it until decades later. MEET ROB VOLPE Rob Volpe is an astute observer of life and a master storyteller who brings empathy and compassion to the human experience. As CEO of Ignite 360, he leads a team of insights, strategy, and creative professionals helping the world's leading brands across a range of industries release untapped potential. As a thought leader in the role of empathy in marketing and the workplace, Rob frequently speaks on the topic at conferences, corporations, and college classes, and he has been quoted in Advertising Week, Mashable, Huffington Post, TheStreet.com, Gourmet Retailer, and the Chicago Tribune, among others. In his new book, Tell Me More About That: Solving the Empathy Crisis One Conversation at a Time, Rob draws on his years conducting thousands of in-home interviews with everyday people to illustrate the 5 Steps to Empathy―the actions you can take to build a strong and reflexive empathy muscle. Where did his interest in empathy come from? What's the impact of empathy being in short supply these days? How can we build empathy within ourselves and others? Listen in for the answer to these questions and learn how you can be a part of solving the empathy crisis. Tell Me More About That can be purchased at Amazon, Bookshop.org or ask for it wherever books are sold. Learn more about Rob at his website and follow him on Instagram @RMVOLPE. If you like this episode, please share it with a friend. If you have not done so already, please rate and review Uncorking a Story on Apple Podcasts, or wherever you get your podcasts and follow us on Instagram @uncorkingastory. Visit us at https://uncorkingastory.com
Rob Volpe is an astute observer of life and a master storyteller who brings empathy and compassion to the human experience. As CEO of Ignite 360, he leads a team of insights, strategy, and creative professionals serving the world's leading brands across a range of industries. He is the author of Tell Me More About That: Solving the Empathy Crisis One Conversation at a Time. As a thought leader in the role of empathy in marketing and the workplace, he is a contributor to Entrepreneur's Leadership Network and frequently speaks on the topic at conferences, corporations, colleges, podcasts and with the media. He is a graduate of Syracuse University's S.I. Newhouse School of Public Communications and lives in San Francisco with his husband and 3 cats.
I am delighted to welcome you to Episode #93 of SEASON 10 of 'Sharing Life Lessons'. A podcast that brings you stories from around the world to have fun with and to learn from because stories inspire, stories teach, and stories heal! We are one spirit; one soul; one world; and together we are creating a library of stories and life lessons. Sharing Life Lessons has expanded to YouTube. Please click the link below and subscribe. Also click on the bell to be notified of all new episodes. https://youtube.com/channel/UCj9tq1TlyMj79sSxITvzdMw To support the creation of this podcast please go to https://anchor.fm/sharinglifelessons and click on the support button with the dollar sign to sign up for a monthly subscription for an amount of your choice. This will enable me to continue to bring to you an enhanced season 10. The target audience for this episode is EVERYONE; especially those who are leaders in organizations Our guest for today is Rob Volpe. Rob is an astute observer of life and a master storyteller who brings empathy and compassion to the human experience. As CEO of Ignite 360, he leads a team of insights, strategy, and creative professionals serving the world's leading brands across a range of industries. He is the author of Tell Me More About That: Solving the Empathy Crisis One Conversation at a Time. As a thought leader in the role of empathy in marketing and the workplace, he is a contributor to Entrepreneur's Leadership Network and frequently speaks on the topic at conferences, corporations, colleges, podcasts and with the media. He is a graduate of Syracuse University's S.I. Newhouse School of Public Communications and lives in San Francisco with his husband and 3 cats. Resources/links for Rob: www.5stepstoempathy.com www.ignite-360.com Please check out my first book, Tell Me More About That: Solving the Empathy Crisis One Conversation at a Time now available! Here is a summary of my conversation with Rob regarding Empathy in our personal and professional lives: 1. There is an empathy crisis going on. Empathy is an E word that people are afraid of. 2. There are 2 kinds of empathy – emotional empathy and cognitive empathy, and the latter is about being able to see the perspective of others without any personal judgment. 3. Many leaders fear that if they are empathetic then people will walk over them and what Rob wants to point out is that we can support our team/ direct reports/ co-workers empathetically and still play within the rules of the organization. 4. How do we include empathy in any organization? Leaders must model and practice the behavior. We are all leaders in some form, whether we're leading a project, or leading a team, or leading a function in our company, we're all leaders at some point. 5. Lastly, like taste and smell and sight, empathy is a sense. It's a sense we're born with. We must exercise or practice it for it to become strong. When we can build our empathy muscle back up, we can instinctually and intuitively start to understand how to approach somebody empathetically. I will bring you the next episode of Sharing Life Lessons next weekend, until then Be Happy, Be Safe and Be Blessed. Episode Links: YouTube channel: https://youtube.com/channel/UCj9tq1TlyMj79sSxITvzdMw Apple Podcast: https://podcasts.apple.com/us/podcast/sharing-life-lessons/id1495248815?uo=4 Spotify: https://open.spotify.com/show/1EZMzRw1cWMyvSiyeeyTRdD --- Support this podcast: https://anchor.fm/sharinglifelessons/support
Rob Volpe, empathy activist, talks to Heatherly about cognitive empathy, lessons learnt from the world of market research, and why learning to love vanilla ice cream is the key to better working relationships. Rob Volpe is an astute observer of life and a master storyteller who brings empathy and compassion to the human experience. As CEO of Ignite 360, he leads a team of insights, strategy, and creative professionals serving the world's leading brands across a range of industries. He is the author of Tell Me More About That: Solving the Empathy Crisis One Conversation at a Time. As a thought leader in the role of empathy in marketing and the workplace, he is a contributor to Entrepreneur's Leadership Network and frequently speaks on the topic at conferences, corporations, colleges, podcasts and with the media. He is a graduate of Syracuse University's S.I. Newhouse School of Public Communications and lives in San Francisco with his husband and 3 cats. Find out more about Rob's book, Tell Me More About That at his website: 5stepstoempathy.com Read the podcast transcript Or follow him on social: LinkedIN: https://www.linkedin.com/in/rmvolpe/ Instagram: @Empathy_Activist TikTok: @EmpathyActivist Facebook: Rob Volpe, Empathy Activist Twitter: @rmvolpe Peloton: EmpathyActivist Join the Conscious Culture movement at conscious.org
Did you know that empathy is in decline globally? Looking for a 5 step process for developing and growing your empathy? If yes, this episode is for you. Join us for a conversation with Rob Volpe, CEO and Chief Catalyst for Ignite 360, to learn about the emerging macro trends around the global empathy decline, his new book "Tell Me More About That" Solving the Empathy Crisis One Conversation at a Time, and the 5 steps to empathy. Loved this episode? Check out Rob's website here: https://www.5stepstoempathy.com/ --- This episode is sponsored by · Anchor: The easiest way to make a podcast. https://anchor.fm/app --- Send in a voice message: https://anchor.fm/ew49/message
In this one, the gents are joined by author, CEO, researcher, master storyteller, and empathy activist, Rob Volpe! Did you know that we are currently experiencing an "Empathy Crisis"? Considering the state of society, it's not surprising. Thankfully, Rob has some ideas about how to solve the empathy crisis, one conversation at a time! . Check out Rob's book: "Tell Me More About That: Solving the Empathy Crisis One Conversation at a Time" . Follow Rob on Social Media: LinkedIN: https://www.linkedin.com/in/rmvolpe/ Instagram: @Empathy_Activist TikTok: @EmpathyActivist Facebook: Rob Volpe, Empathy Activist Twitter: @rmvolpe Peloton: EmpathyActivist
As anxiety about the crisis in the Ukraine and lingering burnout as a result of two years of the pandemic continue to increase, a lack of empathy is exacerbating tensions in the workplace. In this podcast, Rob Volpe discusses his new book, Tell Me More About That: Solving the Empathy Crisis One Conversation at a Time. His book demystifies empathy and presents five steps that anyone can use to get to empathy when they are interacting with others.
Time to get in shape. Relax. We aren't talking about the “running a mile for gym class” in shape. We're actually talking about practicing and building up your empathy skills. Make empathy your new superpower and change the way you work and live. Joining Priscilla on The Perch is Rob Volpe, CEO and Empathy Activist at Ignite360. Rob is sharing the most impactful way forward with insight into his book, Tell Me More About That: Solving the Empathy Crisis One Conversation at a Time. Plain and simple, no one has a hankering for an apathetic friend, employee, boss, partner — the list goes on. Now, just because you aren't practicing and strengthening your empathy skills now does not mean you're inherently apathetic. Instead, think of it as an opportunity to set yourself on a path towards better connections and experiences. With empathy, we can all learn and understand more than we ever imagined possible. Tune in to hear how Rob Volpe is solving the empathy crisis one conversation at a time. Grab your copy of Tell Me More About That: Solving the Empathy Crisis One Conversation at a Time! In his book, brand strategist and thought leader, Rob Volpe draws on his thousands of interviews with everyday people to illustrate the 5 Steps to Empathy™ — actions you can use to build a reflexive empathy muscle. Check out Rob's last podcast episode with us! https://podcast.littlebirdmarketing.com/mr-leadership-week-rob-volpe-of-ignite-360
What is 'the empathy crisis' and how can we make progress toward solving it? These are some of the questions Gerard addresses with San Francisco-based CEO, author and Empathy Activist, Rob Volpe. Rob shines a light on the crisis, explains what being an empathy activist involves and shares some practical advice on how leaders can apply empathy in their everyday lives to cultivate better engagement, connection and results.About Rob VolpeRob is an astute observer of life and a master storyteller who brings empathy and compassion to the human experience. As CEO of Ignite 360, he leads a team of insights, strategy, and creative professionals serving the world's leading brands across a range of industries. He is also the author of Tell Me More About That: Solving the Empathy Crisis One Conversation at a Time.
EPISODE HIGHLIGHTSRob's story and journey to where he is today (3:40)Tone setting and where to begin (13:00)The two types of empathy: cognitive and emotional (14:30)The two types of empathy and their role in the workplace (15:00)Rob's new book: Tell Me More About That: Solving the Empathy Crisis One Conversation at a Time (21:00)5 Steps to build and apply empathy at work (24:00)A powerful moment of philanthropy in Rob's life (29:00)Rob's One Good Thing: Be courageous in whatever way works for you. (34:00)For more information and episode details visit: www.weareforgood.com/episode/240The We Are For Good Podcast is co-hosted by Jonathan McCoy, CFRE and Becky Endicott, CFRE and welcomes the most dynamic nonprofit leaders, advocates and philanthropists to share innovative ideas and lessons learned 3x a week!Want to hear insider details and to get our best roundup of tips, freebies, resources and show notes from each episode? Join the Good Community - it's free! Visit www.weareforgood.com/helloAbout Our Sponsor VirtuousWe're partnering up with our friends at Virtuous to co-host this year's FREE Responsive Nonprofit Summit on April 20-21… and we want to see you there! Join thousands of like-minded, forward thinking nonprofit leaders for two days of fresh insights, helpful workshops, and genuine conversations as we gather virtually from wherever you find yourself in the world. We're curating some amazing panels to help you build better systems and strategies to help you grow your impact. You may recognize some of our past podcast guests and favorite thought leaders too.To join us at the Responsive Nonprofit Summit - visit virtuous.org/good and register for free!
Episode 214 brings back former guest Rob Volpe to discuss his new book, “Tell Me More About That - Solving the Empathy Crisis One Conversation At A Time" and a variety of topics around Empathy and its importance in our society today.Find his new book on Amazon - https://www.amazon.com/Tell-More-About-That-Conversation/dp/1774580896/ Find Rob Online:Website: www.ignite-360.comLinkedin: https://www.linkedin.com/in/rmvolpe/ Instagram: @i360sparksAbout Rob:Rob founded Ignite 360 to deliver actionable strategy, grounded in meaningful consumer insights, presented through story and creative ways that drive results. As CEO, he leads a team of insights, strategy, and creative professionals serving the world's leading brands across a range of industries.Rob is recognized as a thought leader in the role of empathy in marketing and the workplace. He frequently talks on the topic, is cited in media, and writes about building and applying empathy. Rob launched his first book, “Tell Me More About That - Solving the Empathy Crisis One Conversation At A Time", in February 2022. Rob lives in San Francisco with his husband and 3 cats.........Thank you for listening! If you wanted to learn more about the host, Brian Ondrako, check out his “Now” Page - https://www.brianondrako.com/now or Sign up for his Weekly Newsletter and 3x a Week Blog - https://brianondrako.com/subscribe/ See acast.com/privacy for privacy and opt-out information.
We're living in an empathy crisis. It doesn't take much to see it. Just turn on the news, open Facebook, or even just people-watch the next time you're out and about.Thankfully, more and more of us are realizing that it's time for a change… It's time for an empathy revolution! (And as sensitivities, we're ready). At the front of the revolution is Rob Volpe, CEO and Chief Catalyst at Ignite 360 and author of Tell Me More About That: Solving the Empathy Crisis One Conversation at a Time.What does an empathy revolution look like and how can you help? That's what Rob is here for!In this episode you'll hear about:The empathy crisis we're living in,The airport realization that spurred him to write his book,His experiences with sensitivity,The promising data that shows that we're ready for more connection and empathy than we were pre-pandemic,Why sensitives are needed (and ready) to help solve the empathy crisis,The power of bringing empathy into a conversation,And much, much more!Check out his website: https://www.ignite-360.com/Connect with him on Instagram: https://www.instagram.com/empathy_activist/Linkedin: https://www.linkedin.com/in/rmvolpeTwitter: https://twitter.com/rmvolpeBuy his book on Amazon: https://www.amazon.com/Tell-More-About-That-Conversation/dp/1774580896Buy his book at Barnes and Noble: https://www.barnesandnoble.com/w/tell-me-more-about-that-rob-volpe/1139304331Support the show (https://buymeacoffee.com/empathup)
In this episode, we talk about the empathy shortage. Why does this even exist as a problem and what can we do about it? To discuss the topic, Jennifer Vogel is joined by Rob Volpe, whose new book “Tell Me More About That: Solving the Empathy Crisis One Conversation at a Time” is out soon and available for pre-order now. Pre-order here: https://lnkd.in/gTGdngZU Catch previous episodes: https://site.voxpopme.com/reel-talk-market-research-podcast/ "Reel Talk" is presented to you by Voxpopme, the leader in video surveys. Learn more about how you can use video surveys in your market research here: http://site.voxpopme.com. --- Send in a voice message: https://anchor.fm/customer-insights-show/message
Watch this episode to learn a 5-step method to empathy that helps foster a sense of belonging and inclusion. Rob Volpe is the CEO of Ignite 360, a consumer insight and strategy firm, an empathy activist and author of Tell Me More About That: Solving the Empathy Crisis One Conversation at a Time, a book that argues a decline in empathy is hurting our society. In this episode, he describes his five steps to empathy that allow us to better understand one another. 00:00 Introduction 00:28 About Rob Volpe 01:26 Rob's five steps to empathy 03:58 Step 1: Dismantling judgment and Rob's visit to the annual NRA gun show 12:36 Step 2: Asking open-ended questions and avoiding “Why?” which puts people on the defensive 15:33 Step 3: Active listening and unpacking what's really going on 18:33 Step 4: Integrating into your understanding = making room in your head to accept that there are other views 20:19 Step 5: Using "solution imagination" 24:34 Why Rob's book is written for everybody 25:29 How Rob began using empathy as a survival skill 29:55 Does empathy have any limits? 32:01 Rob's mission to bring more empathy into the world 32:49 Rob's Purposeful Empathy Story CONNECT WITH ROB ✩ Website: https://www.ignite-360.com/book ✩ LinkedIn: https://www.linkedin.com/in/rmvolpe/ ✩ Instagram: @empathy_activist https://www.instagram.com/empathy_activist/ CONNECT WITH ANITA ✩ Email purposefulempathy@gmail.com ✩ Website https://www.anitanowak.com/ ✩ LinkedIn www.linkedin.com/in/anitanowak ✩ Instagram https://tinyurl.com/anitanowakinstagram ✩ Twitter https://twitter.com/anitanowak21 ✩ Facebook Page https://tinyurl.com/PurposefulEmpathyFacebook ✩ Facebook Group https://tinyurl.com/PurposefulEmpathyCommunity ✩ Podcast Audio https://tinyurl.com/PurposefulEmpathyPodcast This episode was brought to you by Grand Heron International REACH THEM AT ✩ Website www.grandheroninternational.ca; www.coachingonsite.ca; www.ghi.coach ✩ LinkedIn https://www.linkedin.com/company/grand-heron-international/ ✩ Facebook https://www.facebook.com/grandheroninternational/ ✩ Instagram @Grand_Heron_International ✩ Twitter @GrandHeronIntl ✩ https://twitter.com/GrandHeronIntl To watch the video with subtitles: https://www.youtube.com/channel/UC78vaeHVmoxebZCYtqsKe0A Video Edited by David Tsvariani