Podcasts about public communications

TRANSCRIPT Gissele: [00:00:00] was Luther King jr. right? Does love have the power to turn an enemy into a friend. We’re creating an inspiring documentary called Courage to Love The Power of Compassion, which explores extraordinary stories of those who have chosen to do the unthinkable, love and forgive even those who are deeply hurtful. Gissele: Through their journeys, we will uncover the profound impact of forgiveness and love, not only on those offering it, but also receiving it. In addition, we’ll hear from experts who will explore where the love and compassion are part of our human nature, and how we can bridge divides with those we disagree with. Gissele: If you’d like to support our film, please go to www M-A-I-T-R-E-C-E-N-T-R e.com/documentary. It’s mitre center.com/documentary Hello and welcome to The Love and Compassion Podcast with Gissele. We believe that love and compassion have the power to heal our lives and our world. [00:01:00] Don’t forget to like and subscribe for more amazing content. Today we’re talking about self-compassion in teenagers. And my guest is Dr. Gissele: Karen Bluth, who’s an associate professor emerita at the University of North Carolina, where she studies how mindful self-compassion improves the mental health of teens and young adults. She’s the author of five books for teens and caregivers, including The Self-Compassion Workbook for Teens and Mindful Self-Compassion for Teens in Schools. Gissele: In addition, she’s a 2022 recipient of the Inaugural Mind and Life Foundation Award for Public Communication of Contemplative Research. Yay. As a mindfulness practitioner for over 45 years, a mindfulness teacher and an educator with over 18 years of classroom teaching experience, Dr. Bluth frequently gives, talks conducts workshops, and teaches classes in self-compassion in educational and community settings and trains [00:02:00] teachers in mindful self-compassion for teens internationally. Gissele: Please join me in welcoming Dr. Karen Bluth. Hi, Karen. Karen: Hi. It’s well. It’s my pleasure to be here. Thank you so much for inviting me. Gissele: Oh, thank you so much for coming. I think this is a topic that it’s definitely needs to be discussed, and as a mother of two teens, I know the need for self-compassion. I was wondering if you could tell the audience a little bit about how you got started in this work. Karen: Sure. Well it really takes me back to my teen years. I was in high school, it, I was a senior in high school. It was 1975 and I needed. A topic for an independent study project that I had to do for my English class. and it was due the next day. I was driving down the road. I didn’t have my topic of course. Karen: I was driving down the road and outta the corner of my eye, I saw a sign that said something about meditation. Tm at that ti at that time it was transcendental meditation. It still [00:03:00] is actually, but I remembered hearing something about meditation in a different class in my social studies class. And there was something about it when we talked about it in that social studies class that resonated with me. Karen: And I remember thinking, Hmm, that makes sense. So when I saw that sign out of the corner of my eye, I thought, oh, well, let me check this out. So I pulled in. It was this old house I remember, and I went in and I picked up some brochures about transcendental meditation. And talked to the people there and they said, well if you want to be initiated, and I think that was the word they used, come back Saturday at 10 o’clock, I think they said, bring flowers and a piece of fruit. Karen: So it sounded very mysterious to me, but I did, I went back and, and was given a mantra at that time, and that was the beginning of my meditation practice. And you know, I practiced for my senior year in high school. I think when I went to college, it kind of fell away [00:04:00] for a couple of years. And then I got back into it after college and have been practicing meditation, mindfulness since you know, probably the mid eighties. Karen: Regularly. It’s been a cornerstone, an anchor throughout my entire adult life. As I’m sure as I’m sure you know, it has been for, for many people. I, I was very lucky to start early on. And then sometime in the nineties I had little kids and so I spent a fair amount of time in my car with them, in their car seats, trying to get them to nap because they wouldn’t nap at home. Karen: Yeah, I imagine there’s a lot of people that, that resonate with this. And so I had a cassette tape at that time. That’s what we used in our cars of poetry of self-compassion read by the British poet, David White. And this cassette tape had been passed around my meditation group [00:05:00] and so I had this copy and I listened to these poems and. Karen: I think I internalized the message a lot because it was in my car stereo for quite some time. And so this message of self-compassion became really integrated into into, you know, how I spoke to myself. And then about a decade later, I decided to go back to school and get my PhD and I wanted to bring together the different threads of my life. Karen: So that was my personal life, my mindfulness practice Gissele: mm-hmm. Karen: And this whole time I was, I was teaching in schools. I was a teacher and middle school and upper elementary school, fifth grade, mostly also younger grades, but mostly fifth grade and middle school. And so youth and, and, and being with youth and. Karen: Wanting to improve the lives of youth was [00:06:00] really very central to me and my mission actually. And so I, when, when I went back to school in 2008, I wanted to bring together these different threats of my life, my personal mindfulness practice, and my interest in helping youth. And at that time, it was just a few years after Kristen Neff was publishing her work. Karen: So her first articles, research articles on self-compassion came out in 2003. And so this was five years later. There wasn’t that much published at that time and nothing with teens. And so that’s when I just started diving into the work at that point. So that’s a long, a long story really, but that’s really how, how I came to where I am now. Gissele: It’s wonderful. I love that as the teen, you, it’s like, okay, well I’m gonna be initiated here. I’ll show up with my stuff. Karen: It was like, why not? You know? It was 1975. I was like, you know, whatever. It sounds a little weird. Fruit and flowers and [00:07:00] a mantra, but whatever, you know? Gissele: Mm. Yeah. That’s lovely. I do Kriya yoga and so there, there is like an initiation part of the, the component too, and there’s like the offering. Gissele: So yeah, that I resonated with that. I’m interested to to know what the receptivity is of young people towards self-compassion. And the reason why I ask that is as, as a mother of two teenagers, I know that when I, you know, I emphasized to them the importance of meditation, the importance of loving yourself. Gissele: They understand it, but they don’t always wanna practice what I’m doing. And so they wanna find their own path to loving themselves and being compassionate to themselves. What has been the reception of young people? When you show up to schools Karen: Yeah, of course, of course. So yeah, it’s interesting. Karen: So I hear from parents a lot that there’s, and this is actually, you know, this is the job of teens, is to resist what comes from parents. Gissele: Yeah. Karen: And find their own way, as you said. So this is not [00:08:00] not only is it not a bad thing, it’s actually a good thing that they’re a little bit resistant, a little bit of, Hmm. Karen: I don’t wanna just like take on what you’re handing me. Gissele: Yeah. Karen: So what is the reception? It depends who it’s coming from. So again, if it’s coming from a parent, of course it varies. It depends on the relationship between the parent and the kid. But usually, and I’m making a generalization here, there is Karen: A little bit of resistance, a little bit too, you know, maybe a little bit more than a little bit of resistance. Generally after the first class teens if we don’t push them and we don’t, you know, we, it’s always an invitation to participate in these classes. we’re not heavy handed about it. Karen: We don’t require them. Not that you could anyway, you can’t require somebody to do these practices, right? Gissele: Yeah. Karen: We just invite them in, but we don’t you know, we’re not heavy handed. We invite them in and if [00:09:00] we approach it that way the resistance decreases a lot. And you know, the teens might be quiet, but they’re taking it in. Karen: And I have to tell you that. I cannot tell you how many times I’ve heard from teens at the end of a class teens will pull me aside and say something like, you know, this was really my mom’s idea to take this class, or, this was my therapist’s idea. I didn’t really wanna do it, but I’m so glad I did. Karen: I frequently hear that. You know, this is the nature of the beast, you know, this is what, this is what teens are supposed to be doing. They’re supposed to be questioning, they’re supposed to be particularly questioning what comes on, you know, what the adults around them are saying to them. Gissele: I agree with you. I think it’s a developmental stage, right? Because we’re constantly trying to improve, what our parents did be better, be different, if we only just accepted the status quo , I don’t think there’d be progress . I’m curious [00:10:00] as to what some of the outcomes you have seen What are some of the things that you have found have helped, maybe some of the things that maybe weren’t as successful? Karen: Yeah. So well first of all, we know from research that teens who are more self-compassionate experience less depression, anxiety, and stress. For example, we know that as teens progress through adolescence, they tend to become more depressed. Karen: And that’s mostly driven by females. And that, that when teens are more self-compassionate, they’re less likely to get depressed as they move through the teen years. So we see that. We also know that stress is linked to depression, but we know that teens who are more self-compassionate, when they’re stressed, they’re less likely to be depressed. Karen: We also know that depression is linked to self-injury non-suicidal self-injury, things like cutting. But teens who are more self-compassionate are less likely to [00:11:00] self-injure when they’re depressed. so we see across many studies in many different places all over the world, we see that self-compassion actually acts as a protective factor or a buffer against. Karen: Some of these difficult challenges in the teen years. And we also know when we actually teach teens self-compassion through these different through our mindful self-compassion for teens course and workshops and things like that, we see that teens at the end experience less depression than they did at the beginning. Karen: Less anxiety, less stress. And in our most recent study with teens who had some suicidal ideation going in, that they had significantly less suicidal ideation at the end of the study. Gissele: That’s really, really powerful. I just wanted to clarify. You said driven by females? Gissele: Does that mean that it’s mostly young girls who are experiencing the [00:12:00] depression? Karen: I. Well, what we see is that as girls move from age 11 or 12 to 18 generally they become of course it’s generalization, but overall teen girls become more depressed and by the time they’re 18 or so, 18 or 19, they are twice as likely to be depressed as males of the same age. Karen: And that statistics stays the same stable through adulthood. So, you know, adult women are generally twice as likely to be depressed as adult men. That doesn’t mean that that boys or men aren’t struggling also they are. It’s just that their way of expressing their discontent, dissatisfaction, unhappiness is not through depression. Karen: It’s through other means. Usually external. Usually things like anger comes [00:13:00] out with anger. Gissele: Yeah. Yeah. Thank you for that. In this world of COVID, we have young people being more isolated and lonely and with all the school shootings that have happened in America in particular not as much in Canada I’m curious as to the impact of self-compassion on improving relationships for young people. Gissele: Does self-compassion work help them in terms of relationships with one another? Karen: Yeah. Well, we do see we do have a study with young adults that shows and these, these were 18 through 30 that shows decrease in loneliness when these young adults were more self-compassionate. I think what we’re seeing it overall is that obviously through COVID, there’s a lot of isolation, loneliness a lot more turning to social media, turning to technology now, AI and, what [00:14:00] social media does unfortunately is exacerbate this sense of comparing oneself with others, right? Mm-hmm. Gissele: Yeah. Karen: And of course, even though we all know, including teens, that what’s posted in social media is not the full picture of somebody’s life. It’s the curated picture of somebody’s life still. Karen: It exacerbates a sense of, I’m not good enough, I’m not worthy. Look at that person there, you know, they have all this great stuff going on in their lives, and I don’t, you know, so self-compassion can be helpful there. And in fact, in our program, we have a social media exercise and what we teach. Karen: Teens is how to be aware of how they’re feeling when they’re engaging with social media. So we don’t tell them social media’s bad, don’t engage in it because first of all, that’s not gonna work. Second of all, as adults, [00:15:00] we engage with social media. You know, it would be hypocritical of us, us to say not to. Karen: So what we do, which I think is a lot more helpful and also empowering to teens, is to teach them to notice what are you feeling when you’re engaging with social media? What’s coming up for you? Are you feeling this sense of, oh, I’m not good enough, or are you feeling lonely or sad? Or maybe you’re feeling excited, maybe you’re feeling connected. Karen: You know, it’s not all bad. So notice what you’re feeling and then make a choice that’s good for you, that’s healthy for you, you know, take care of yourself. So, so, so self-compassion is all about being good to yourself, supporting yourself, standing up for yourself, you know, doing what’s healthy for yourself.[00:16:00] Karen: It’s all of that. So if you’re noticing that, that something is, makes you feel bad, you have the power to limit it or shut it down completely. And whether that’s social media or you know, a toxic relationship with a friend, you know, you can do that also. But so it’s bringing awareness to what you’re feeling when you’re engaging with them. Gissele: I really appreciate that you said this because I think, I don’t wanna underestimate how powerful what you just said is. Because so many of us are so distractible, we have no idea how we’re feeling in our body. And until we’re present in our body, we can’t really understand how we’re treating ourselves. Gissele: And so to allow young people to just notice how they’re feeling about certain things helps them understand, Hey, wait a minute, is this a positive thing for me or a negative thing for me? And makes them more aware about the choices they’re making and therefore they can choose differently, . They might not choose [00:17:00] differently, but it gives them that awareness of like, how am I being impacted by everything? Gissele: And this is really authentically me, Then they can make that choice. They could take their power back. So I think that’s fantastic. Can you share a little bit about some of the other things that you do in your self-compassion program with teens? Like how do you get them to engage? Gissele: ‘Cause I don’t know if I would see a teen just sitting for hours and hours doing meditation. Karen: Sure. Yeah. Well, we don’t ask them to sit for hours and hours, you know, to practice. Karen: First of all, it’s adapted from Kristen Neff and Chris Gerner’s, mindful self-compassion class for adults. The teen class is different in that it does involve it’s much more activity based. it’s developmentally appropriate. So at the beginning of every class and there are eight classes there’s a little bit of art and it could be mindful drawing. Karen: It could be there’s one class which is. My favorite art activity, which involves playing with UBIC, which if you’re not familiar with Ubic, [00:18:00] it’s like the best slime ever. it comes from the Dr. Seuss book, Barnaby and the Ubik. But it’s, it’s just a wonderful substance and it, and it foreshadow something that we do later in the class. Karen: Each art activity foreshadows something that happens in that class. So we have a little bit of art, like 10 minutes of art at the beginning of every class. we emphasize it’s not about creating some beautiful thing that you’re gonna hang on your wall. It’s about just noticing feeling of a pin in your hand or whatever. Karen: You know, so it’s mindful activity. We have a couple of music meditations with the teens, which the teens absolutely love. We play some games. We introduce informal practices. Mostly we introduce some formal practices, but it’s mostly informal practices, which means things that you can do in the moment. Karen: So you’re starting to feel a little stressed. Notice the feeling of your feet on the floor, you know, that point of contact. and that’s because when we [00:19:00] start to feel stressed, we’re generally in our heads, we’re worrying, we’re anxious. Mm-hmm. It’s all going on in our heads. And when we bring attention to something physical, like the sensation of our feet on the floor, it can be very grounding. Karen: So mostly informal practices. So our regular class is an afterschool class, which is eight sessions, 90 minutes. We also have a school version, which is 16 different sessions, which are 45 minutes long each. Karen: And then we also have have what I’m calling drop in sessions. And this is because school counselors have told us that, you know, sometimes they don’t have a big chunk of time with kids. They have only 10 minutes or 15 minutes. So we have these drop in sessions where they could just go ahead into the class, teach this for 10 minutes, and and so they get a little bit of taste of, of what this is about, or, you know, a number of different drop-in sessions. Gissele: Hmm. [00:20:00] Thank you for sharing that. Gissele: I wanted to mention how important art and music and play are in terms of really reconnecting us with ourselves. Gissele: there’s been so much intergenerational trauma in my family and our history that I’ve had to kind of go back to basics and realize how difficult it was for me to play , how difficult it was for me to sit there and be present with myself. Gissele: Even coloring. I tried coloring and I just kind of rushed through it. Like I had an appointment and I’m like, why am I not allowing myself to be in this moment? But those opportunities, art and music, things that in the school system we haven’t always prioritized , I think is really powerful. Karen: yeah. And I think as adults we don’t play enough by any, by any means, you know? And, in fact, when we train teachers in the program we frequently hear from these adult adults that, you know, they wanna do these activities, you know, because they’re fun. [00:21:00] we need to play more, we need to have more fun, just lighthearted, play. Gissele: Yeah. I’m allowing myself to dance more and twirl more, and play more, even though I do it awkwardly. ’cause there’s always this voice in my head that is like, I have to color it perfectly. Gissele: Right? Like, which is weird because I like to think that I’m pretty compassionate with myself. But as I really am stepping up into Being more connected with my inner child, I can see those little tiny things where I’m like, oh, maybe I should have colored this nicer. Maybe this should have been inside the line. Karen: And teens have those voices also, you know, and which is why we emphasize as they’re, as they’re actually doing the art activity, we say at least several times in that 10 minute period, remember, we don’t care what this looks like. This is not about the product. Karen: It’s not about producing some beautiful thing. It’s about simply noticing, noticing what’s [00:22:00] going on. Noticing noticing the sound of the pencil on the paper. You know, is that making a sound? Notice the feeling when your hand is gripping. You know, the, the pencil is, is there a tightness in your hand? You know, so it’s all about that. Karen: It’s all about noticing, feeling, noticing the process, noticing the sensations that are going on as you’re doing the art. So we’re always emphasizing that as as they’re doing the art and even thoughts noticing, you know, you notice any thoughts coming up in your head like, oh, I don’t like this particular part of the drawing, and can you remember? Karen: That’s just a thought. And notice your thought. And as they’re learning more about the mindfulness piece in the class, will, you know, bring in that notice of thought. It’s just a thought. It doesn’t mean it’s a fact. You can let that thought drift away. Gissele: And that is so powerful. Because personally, having done [00:23:00] self-compassion practices is that you’re teaching. Gissele: reconnection . Right. With yourself, with your body, with your being, as a society, we’re so disconnected from ourselves, from other people. And to just even feel like your fingertips in your body and see how tense we are in the thoughts. Gissele: In my own practice, I’m learning to love my fear and focusing on learning to love everything, Even the challenging moments Can I truly love everything in my life or just even if I can’t, can I just accept it? Can I learn to just allow it? Gissele: And it can feel dynamic, right? So I can imagine for teenagers with their hormones that it must be quite the experience. Mm-hmm. Curious as to your perspectives around how teenagers are doing nowadays. Karen: Yeah. What I am seeing is a lot of struggle. It’s a really hard time and that’s what, you know, the statistics that we’re seeing that there’s high levels of [00:24:00] depression, anxiety, and loneliness. Karen: It’s an overwhelming world that we’re living in. I’m working on a book right now with my wonderful colleague, Marissa Knox. And this is a book for young adults and. We haven’t settled on a title yet, but we are bringing in this idea, and this is, you know, throughout the book and it’s about self-compassion for young adults. Karen: But this idea that we are living in an incredibly challenging world right now. Unbelievably challenging in so many ways, on so many levels. And we have to acknowledge that, you know, and we have to acknowledge that, that things are much harder now than they have been in decades past. And, you know, when I was a young adult, it wasn’t easy either. Karen: You know, there was a huge recession. I mean, I graduated from a good university and couldn’t get a job after, and I was waiting tables, you know, it [00:25:00] wasn’t easy then either, but but it’s a lot more difficult now, you know? The economy is, is even harder and rougher now than it was in the eighties when. Karen: Was waiting tables after graduating. And and you know, I have two young adult children and you know, I hear a lot about their lives and their friends’ lives and how hard it’s, I mean, so we have to acknowledge that. I and you know, when I’m teaching young adults and teens I always bring that in, that, you know, this isn’t your fault. Karen: That you feel all all this huge range of difficult emotions. You know, you’re living at a time when, you know things are really hard, politically, economically on the global stage, everything, you know so. To acknowledge that, to put that out there, to have that be the context in which we [00:26:00] then bring in self-compassion and we talk about how, okay, so now knowing that the world is this way, and guess what, for the moment we can’t do anything about it. Karen: We can in the long run, yes. And we’re working towards that, but right now, in the moment, we’re stuck with it. So how can we take care of ourselves? How can we support ourselves knowing that it’s rough right now and it may not be our fault that we can’t get a job or feel safe in our schools or, Gissele: yeah. Karen: All of that. Gissele: Mm-hmm. Yeah. I think acknowledging is sort of the first step towards saying, okay, where is my power in this moment?Because I think it’s one of the conversations I had with my students is like, you know, in the time when you might feel so powerless, where do you have power? Even if it’s just in terms of how you determine how you feel about the situation. Gissele: Are you gonna let the situation sink you [00:27:00] down and lead you to further depression, Or are you going to choose to say. I’m gonna choose to be kind to myself. I’m gonna choose to do the best I can. I’m gonna choose to allow and do in the moment what I can. And then, you know, if I make a mistake or a trip over over the same rock, I’m gonna pick myself up and keep going. Gissele: Like, or if I can’t, I can’t. Right? So how do we practice that ’cause there’s an element of me that believes that part of the reason why we are in the situation we are in terms of the world, is because of a disconnection, because of a lack of self-compassion and self-love. Gissele: There’s a lack of love in the world in general. And we keep thinking that the way that we’re gonna approach it is have more money and be more successful and do all of these things, but it just breeds separation. Which leads to my next question of how can self-compassion help us create community? Karen: Ah, yeah, so that’s a great [00:28:00] question. Karen: Because of course, as we know, community is absolutely vital. Having community is vital. So I think you know, the first thing that comes to mind is that when we’re more self-compassionate we have less fear of failure because we know we’re not gonna beat ourselves up when we fail. If we fail at something, we’re just gonna say, you know, well, you know, it doesn’t mean I’m a bad person. Karen: It just means like, that didn’t work for me in, in that particular moment. How this applies to community is that we’re more likely to reach out to others, right? So if we’re not so afraid that of getting rejected by others, we’re more likely to make an attempt move out of our comfort zone and reach out and engage in a conversation with. Karen: Somebody we don’t know, for example, we’re more likely to join a community group or, you know, in the case [00:29:00] of teens, you know, sign up for some new sport or music class or whatever to engage with others more and develop that community when we’re feeling so unqualified, unworthy not enough, we’re much more likely to isolate. Karen: And so in that way you know, obviously that’s how community develops is, where we’re able to reach out and en engage with others in, you know, all different ways. Gissele: Mm. Yeah. And the other thing I found in, especially in my self-compassion practice has been that it’s led me to be more authentically myself. Gissele: Mm-hmm. And you can’t really, you can’t really allow yourself to be seen and to be loved and to find your people if you are not allowing yourself to be authentically yourself or to be vulnerable . And so I think that’s a really key aspect of self-compassion, ’cause that’s really what primarily young people want. Gissele: They just wanna be authentically themselves. But we hear all these [00:30:00] messages. I know, I heard them growing up. You know, all about how we have to look a certain way. We have to be a certain way. There’s a right answer to everything. Gissele: and so I think that’s the beauty of self-compassion, is the allowing of multiple perspectives is the allowing of differences in the discomfort. Karen: when you were talking about that, what I was thinking about was in our our teen class, we have a session where teens have the opportunity to really reflect on their core values, and we take them through a particular activity to do this so that they’re thinking about what’s really important to me, what do I really value? Karen: You know how do I wanna live my life and what are the things I wanna let go of, you know? Mm-hmm. So it’s not a conclusive activity where they get to the end and they say, okay, this is what I want. You know? But it’s an opportunity for them to really take a few moments to think about and to reflect on, you know, what do I wanna keep [00:31:00] in my life? Karen: What do I want to hold onto? What do I value and what do I, maybe wanna think about letting go of? It’s just the beginning of that conversation with themselves. Gissele: Hmm. And I love that ’cause I’ve had to do this later in my life, realizing that the things I wanted to have were based on somebody else’s perspective of what they thought I should have. Gissele: And I, I went through a really stripping of like, who am I really? And again, I, this is older, right? Like, who am I really, what do I really love? What do I really wanna do? What do I really want my life to look like? And it’s not anything that I would’ve thought would’ve fit the picture, like it’s not. Gissele: Mm-hmm. But it’s so much better . It’s so much greater, it’s so much more me. Karen: Mm-hmm. Gissele: I was curious as to whether in the program there are elements of how to deal with conflict with one another Karen: Yeah. Well we do have a session activity where we talk about conflict with parents. Mm. And, Gissele: mm-hmm. Karen: Why, first of all, [00:32:00] why that occurs. So, you know, why is that happening? And we talk about the developmental stage and the brain changes and we show this video clip actually from the movie Crudes. Karen: Yeah. Yeah. And you know, there’s a teen in there and she’s having a conflict with her dad. And the dad just wants to keep her safe and isolated and in the cave, and she wants to go out and explore. And we talk about how the dad is doing what he’s supposed to be doing, and the teen is doing what she’s supposed to be doing. Karen: Neither one of them is wrong. And yet conflict ensues because they have different objectives and what can you do when conflict ensues when this happens? And so first of all, just having that awareness that, this dad’s not trying to be mean and horrible. Karen: He’s just trying to keep his kids safe. And sort of having that awareness and then how self-compassion can support you because when you’re [00:33:00] supporting yourself in that way, you can add through mindfulness also. You can regulate your emotions and which is the first step, you know? Karen: Well awareness is the first step. That would be the second step. And then get to a place where you can actually. Talk about what’s going on and acknowledge what the other person wants and needs also. Gissele: Hmm. Yeah. I I love that you brought the movie up, the crudes. ’cause what I, remember you know, they both the daughter and the father push each other, right? Gissele: they push each other to grow and learn. And I wanted to emphasize as well for my listeners about something that you just said, which is really important, which is dealing with Gissele: conflict. the first part is always awareness. It’s like awareness of how am I feeling? What am I, what am I thinking? You know, what’s happening in my body. And the second one is being able to hold space for those difficult feelings , right? Validating our feelings, holding space for those difficult feelings, having compassion for ourselves so that then we can have [00:34:00] compassion for other people’s, even if their perspective’s completely different, like differ from our own. Gissele: And so I think that’s the, the beauty of self-compassion is that it helps us have compassion for ourselves and other people. Sometimes the, as they called the disliked person, mm-hmm. But it really does start with the awareness because I feel like we don’t really know how to have conversations with people anymore. Gissele: There’s like this global canceling that happens because I think we are just so overwhelmed by our own emotions and we haven’t really been. At least some generations haven’t really been taught the social emotional part of, regulating our emotions so that we can then do the work of listening. Gissele: And you know, when I think about listening, I think about the work of Valerie Kaur who talks about revolutionary love. And she says, you know, listening, if you’re truly listening, you have to be willing to change Mm-hmm. Karen: Mm-hmm. Gissele: And that that’s can feel difficult. [00:35:00] It can, Karen: yeah. Karen: I think that’s, I I think you hit on a really important and very big issue which is that there isn’t a lot of listening going on. You know, there really isn’t. You know, there might be people sitting there waiting for the other person to finish talking so that they can say their piece. Right? Gissele: Yeah. Karen: But, of course, when you’re really listening, that’s not what’s going on. When you’re really listening, you’re open and willing to change your mind. So yes, that’s certainly part of this whole, you know, the program at the very beginning, in our first class, we have a piece called Community Agreements where we all agree on how the class is going to proceed. Karen: And one of the things is deep listening. Really listening, without that judging voice, you know, put that judging voice aside as much as possible. [00:36:00] Gissele: And that takes practice. Karen: Yes, Gissele: it does. Karen: It absolutely does. Gissele: often we go straight to judgment instead of professing observations. The other thing I wanted to mention was listening to the voices of young people is so important, which is why I think also your work is so phenomenal . Historically, we have not viewed young people’s voices as important as adult voices, or especially the voices of, of young children. Gissele: What are your thoughts about our ability to be able to listen to young people and collaborate with them in a way that makes them feel involved? ’cause I know I, that’s, I didn’t feel that way when I was young. Gissele: Young people were not invited to sit at the table with the adults to talk about adult things and talk about the world, How can we, emphasize more listening to young people? Karen: Yeah. It’s interesting. I too remember being a teen and clearly thinking, you know what, I know what I’m talking about here. Karen: I have ideas. Gissele: Yeah. Karen: You know, [00:37:00] and I actually did have the opportunity as a teen to be on an adult board of, mm-hmm. Of a nonprofit organization. It was a theater organization that we were involved with. and it was a great opportunity, we need to hear teen’s, voices, you know, we need to hear what they have to say. Karen: That doesn’t mean thatwe’re going to make decisions based on everything that they say or, because obviously we’ve been on the planet for longer and we have a certain amount of wisdom coming from our experience, but truly they know what they need and giving them the opportunity to talk about it and to express it and to listen. Karen: You know, I think what teens want more than anything is really to be listened to. Is to be heard. And maybe that’s what we all want more than every [00:38:00] anything is to be heard. Right. Particularly in the teen years, it’s really the first time when they are aware that they have some opinions and values and things to contribute to the conversation. Karen: And as adults I think it’s our responsibility to listen and to hear their input Gissele: Yeah. Karen: As much as we can again, that doesn’t mean we’re gonna make decisions based on, what they suggest. I remember my daughter as a 15-year-old, went through a stage where she just felt like she didn’t need to wear her seatbelt in the car. Karen: And I was like that’s not happening. Like, now I Gissele: got Karen: this. Nope. Gissele: Yeah. Karen: No. Gissele: Mm-hmm. Karen: So it doesn’t, you know, it doesn’t mean we go with everything that they, that they wanna do by any stretch, but, but to listen, I think is important. Gissele: Yeah. And they, that’s a great example. I’m curious as to her perspective as to why she felt in [00:39:00] that moment she didn’t need seat belts anymore. Karen: You know, I can ask her. I don’t remember. I think she was just exercising herperceived right. as an individual, you know? Mm-hmm. Mm-hmm. Obviously when it comes to safety, you know, we have to, Gissele: there’s a history there as to how we got seat belts. Gissele: Yeah. And so engaging in that conversation as you were talking, I was thinking about the generations and how sometimes it’s difficult for parents to hear the perspectives of their young people. if it, ignites shame and guilt, right. I’ve had conversations with my parents about the impact of my childhood and there’s been lots of like deflecting because it was difficult for them to hold some of these things that I was claiming. Gissele: And I’ve been on the other end as well in terms of like my children when they say stuff and you’re like, I hurt you. And so being able to apologize for me has been really important as a parent to emphasize to my kids that I’m not perfect. You know, we’re, Karen: we’re winging it out here [00:40:00] Gissele: and, and how much forgiveness and how much apologizing needs to happen and how much communication needs to happen when mistakes are made on both sides, right? Gissele: Mm-hmm. And how sometimes those mistakes and those conversations bring us closer together . But I can relate to my parents’ experience ’cause we all wanna be. At least from my perspective, I wanna be a good mom. I wanna be a loving parent. I wanna be the best parent that I can be. Gissele: And sometimes despite your best intense, you make mistakes. you hurt them. you do things like maybe that are based on your own fear. And so I find the practice of self-compassion really helps me be kind to myself and so that I can listen to that feedback and say, you know what? Gissele: I’m gonna sit with this. But it can feel difficult. Gissele: self-compassion really helped me sit with those difficult feelings because I wasn’t judging myself. A bad parent. Karen: yeah. You know, I think being a parent has been so good for my self and compassion practice just because of [00:41:00] everything that you said. Karen: My daughters are now 31 and 33, and you know, of course I made lots and lots of mistakes, I was one of those moms that I prioritized being a good mom. It was so important to me, you know, to be a good mom. And yet I made mistakes. And recently even I, maybe, I don’t know, six, eight months ago I was talking to my older daughter and there was something that I did when she was a teen that I felt, you know, I wish I could have. Karen: Not done what I did. And I felt really bad about what I did. And I, you know, I was talking to her about it and I said, I’m so sorry that I, put my foot down. I know what you really needed was a big hug. I wish I had, you know, done it differently. And she said, you know, mom, don’t worry about it. Karen: You can let that go. You know, I’m fine, But it helped me, first of all to be able to say that. And I think I was able to say that part at least in part, if not, [00:42:00] if not solely because of my self-compassion practice. And I think part of what self-compassion does for us is, is to remind us that we don’t have to be perfect and we’re not going to be any way. Karen: We’re not going to be perfect. We’re gonna make mistakes. So can we forgive ourselves? Gissele: Yeah. Karen: When we make mistakes, you know? And then if we can, and if it’s appropriate or if we want to or whatever, go to that person, you know, like go to our kid and say, look, I am really sorry that I did that and at the time I thought that was best. Karen: And now I see that’s not what you needed. Yeah. And I’m really sorry. Gissele: Yeah, yeah. Yeah. It’s, it’s so interesting, and I think it’s important for us to have this conversation for two reasons. Number one is we think we have to be perfect at being compassionate or none at all. Gissele: none of us are perfect. And I think that’s the problem . We expect ourselves to be truly compassionate, the pinnacle of love [00:43:00] and really just, can you just be a little bit better than yesterday? That’s all that requires. Can you be a little bit more loving? Can you be a little bit more kind? Gissele: That’s all that is really required. And the second thing, which I think you emphasize, which is so important, It’s that we think that being compassionate, it’s gonna be like, well, I’m just gonna, allow my crappy behavior. It is so difficult to be loving and compassionate towards yourself when you don’t feel you deserve it. And what I found in my own practice is it actually enabled me to sit. More. Gissele: With all those aspects that I didn’t like about myself, the more that I was compassionate with myself, I didn’t let myself off the hook, I was able to see how my behavior could have been hurtful , was able to see how there was times when I wasn’t living my values, but if I hadn’t been compassionate, I would’ve deflected. Gissele: I would’ve like invalidated. I would’ve been like, no, no. It’s their problem. It’s not me. And so this is why the practice of compassion is so important, especially starting younger. [00:44:00] So a few more questions. I say youngest that you have done work on it. And are there groups that are helping our, really young people practice compassion? Karen: Yeah, absolutely. So I work with teens and as young as 11 or so. Gissele: Mm. Karen: There are people who work with younger, with younger kids. My colleague Jamie Lynn Tartera works with kids age about seven to 10 or so. And then my colleague Catherine Lovewell in the UK works with kids who are younger and she has a wonderful book out and stuffed animals and and all this really wonderful wonderful stuff for younger kids. Karen: And it’s just adorable. I have some of her things right here. I know you’re not gonna be able to see it over audio, but some of her, so these are her [00:45:00] stuffies that go with her, with her. I like Gissele: the rainbow one. Karen: Yeah. Well, this is actually, so her book is about the inner critic and Yeah, this is Crusher, which is your inner critic, and this is Booster. Karen: Who is your self-compassionate. So the Rainbow Guide is, oh, that’s beautiful, but she just has an unbelievably wonderful program. So yes, there are people working with younger kids and yeah, it’s so important to start early. Gissele: Thanks. Oh yeah, for sure. Yeah. But I absolutely appreciate that you’re working with teens ’cause that can be a difficult population, but definitely, definitely needed. Gissele: I think sometimes we make it more acceptable to do those kinds of things, like self-compassion, self-kindness practices with young kids, and then for some reason it just kind of drops off the face of the earth and we’re not continuing that practice. So I think it’s wonderful that you are doing that work. Gissele: Two more questions. I’m asking all of my, guests what their definition of self-love is. Karen: Definition of [00:46:00] self-love accepting yourself for who you are. Gissele: Mm-hmm. Karen: With all your so-called challenges and securities. Because really that’s, that’s what makes us who we are, is the whole package. Karen: You know, the things we like about ourselves and the things we’re not as comfortable with about ourselves and when we can. And you used this word earlier, which I think is, is really great. Allow the word allow when we can allow those parts of ourselves to be there, to be present and to accept them. Karen: Say, you know what, you know, I’m not the most patient person in the world. I know that about myself. And you know what? It’s okay. It’s okay. I’m not gonna be perfect and I’m not gonna be good at everything. I. And that’s okay. It’s okay not to be good at everything. So I, you know, my definition of self-love would be [00:47:00] just to, you know, be able to allow all those parts of your, of yourself, you know, to be present and to be there and maybe eventually move towards embracing them. Gissele: Hmm. I love that. So last question. Where can people work with you? Where can they find you? Where can they find your books? Please share. Karen: there’s two websites. There’s my website, which is my name http://www.karenbluth.com. And so you’ll find out about me about my work. On that website, we have a new website, which I really would like to promote. Karen: it’s a website, for teens teens, and that’s http://www.self-compassionforteens.org. And self-compassion is hyphenated. And so that is a recent website that we’ve just launched in the last couple of months which has all kinds of resources for teens, videos, short videos about explaining what self-compassion [00:48:00] is, you know, what the inner critic is, how can we deal with the inner critic. Karen: There’s there’s a quiz on there. See how self-compassionate you are. There’s video, there’s some videos that. Teams who have learned taken our courses, have talked about their experience with self-compassion. And then there’s section about taking a deeper dive. Anyway, I really would like teens everywhere to, to know about this website and have access to it. Karen: And it’s a great place to start to learn about how to be nicer to yourself. Gissele: Beautiful. There’ll be a link on our site. So thank you very much, Karen, for coming on the show and sharing your wisdom with us and for the work that you’re doing, which is so, so important and so needed at this time. And thank you for everyone that tuned into another episode of Love and Compassion Podcast with Gissele. Gissele: See you soon.

The following guest sits down with host Justin White:•   Nicolas Toscano – Mortgage Loan Originator, Barrett FinancialRunning a Successful Mortgage Business With Low Compensation and OverheadThere are several levers a mortgage broker can pull to set themselves apart from the competition. That said, nothing beats great service at a great price. How can mortgage loan originators deliver the kind of value that wins deals? Listen to Episode #116 of Good. Better. Broker. to learn how one broker is stacking up referrals by giving his clients the best deal they can find.In this episode of the Good. Better. Broker. podcast, you'll learn how to structure your compensation to bring in more business. In this episode, we discuss ...•   2:18 – how Nic's different roles have contributed to his success•   3:12 – why Nic keeps his compensation structure low•   3:52 – transparency with borrowers •   4:19 – chasing trophies in the mortgage business•   5:07 – referrals and what they mean to Nic's business•   6:53 – offering no-cost refinances•   7:22 – paying for leads and how they lead to conversations•   8:09 – how Nic allocates his marketing dollars•   9:32 – Nic's schedule and how that impacts the way he works•   11:27 – staying in touch with clients for refinance opportunities•   12:54 – Nic's advice on having a low-cost business modelShow Contributors:Nicolas ToscanoConnect on LinkedIn Connect on Facebook Connect on InstagramAbout the Host:Justin White is UWM's in-house brand journalist and the host of UWM Daily. He creates engaging content across multiple platforms to promote the benefits of the wholesale channel and partnering with UWM. A seven-time Emmy-award winner, Justin is a graduate of the S.I. Newhouse School of Public Communications at Syracuse University. Connect with Justin on LinkedIn, Instagram, or Twitter Connect with UWM on Social Media:•   Facebook•   LinkedIn•   Instagram•   Twitter•   YouTubeHead to uwm.com to see the latest news and updates.

The following guest sits down with host Justin White:•   Mike Miklaus – Broker-owner, Integrity MortgageConversations are the Lifeblood of Business for Mortgage Loan OriginatorsLocal mortgage brokers are winning market share, in part, because they are focused on relationships instead of transactions. To form those relationships, they need to have meaningful conversations with the people in their community. How can LOs form connections that lead to closings? Listen to Episode #115 of Good. Better. Broker. to find out why phone conversations need to be a staple of every originator's daily activity. In this episode of the Good. Better. Broker. podcast, you'll learn what questions to ask to build strong relationships with clients. In this episode, we discuss ...•   2:19 – why conversations are the lifeblood of a mortgage loan originator•   3:12 – why mortgage brokers are uniquely positioned to leverage relationships•   4:03 – Mike's love of helping people•   5:49 – doing self-assessments of your relationships•   7:12 – having an attitude of curiosity in conversations•   9:26 – how to be relational instead of transactional•   10:01 – how to not get caught up in ‘shiny object syndrome'•   12:37 – holding yourself accountable to have conversations•   14:37 – borrower needs and how to determine them•   15:47 – why making outbound calls makes business happen •   17:23 – why having more conversations leads to more loansShow Contributors:Mike MiklausConnect on LinkedIn Connect on Facebook Connect on InstagramAbout the Host:Justin White is UWM's in-house brand journalist and the host of UWM Daily. He creates engaging content across multiple platforms to promote the benefits of the wholesale channel and partnering with UWM. A seven-time Emmy-award winner, Justin is a graduate of the S.I. Newhouse School of Public Communications at Syracuse University. Connect with Justin on LinkedIn, Instagram, or Twitter Connect with UWM on Social Media:•   Facebook•   LinkedIn•   Instagram•   Twitter•   YouTubeHead to uwm.com to see the latest news and updates.

The following guest sits down with host Justin White:•   Courtney Crowder - Broker-owner, Phoenix Lending GroupWhen Your Social Circle is Mostly Real Estate Agents, Business Comes NaturallyEvery mortgage loan originator has a different strategy for how they get referrals from real estate agents. For Courtney Crowder, it happens naturally because most of the agents she works with are her friends. How does blending business with personal help mortgage loan originators bring in more loans? Listen to episode #114 of Good. Better. Broker. to find out how Courtney has become the preferred lender for multiple real estate brokerages in her area.In this episode of the Good. Better. Broker. podcast, you'll learn how to be a champion and a cheerleader for your real estate agents.In this episode, we discuss ...•   1:36 – going from working the front desk to being a broker-owner•   2:15 – pairing real estate agents with the right LOs•   2:39 – why Courtney treats her business like a real estate agent•   3:20 – how Courtney has accumulated 80+ agents who send her business•   3:51 – being a champion for your real estate agents•   4:31 – using social media to cultivate agent relationships•   6:30 – relating to single women who are homebuyers•   7:48 – networking through women's groups•   9:01 – staying connected to real estate agents•   11:04 – when it's ok to say no to a real estate agent•   12:04 – becoming the preferred lender for multiple real estate brokerages•   13:32 – how other LOs can work with more real estate agentsShow Contributors:Courtney CrowderConnect on LinkedIn Connect on Facebook Connect on InstagramAbout the Host:Justin White is UWM's in-house brand journalist and the host of UWM Daily. He creates engaging content across multiple platforms to promote the benefits of the wholesale channel and partnering with UWM. A seven-time Emmy-award winner, Justin is a graduate of the S.I. Newhouse School of Public Communications at Syracuse University. Connect with Justin on LinkedIn, Instagram, or Twitter Connect with UWM on Social Media:•   Facebook•   LinkedIn•   Instagram•   Twitter•   YouTubeHead to uwm.com to see the latest news and updates.

The following guest sits down with host Justin White:•   Tammy Saul - Broker-owner, Federal Hill MortgageHow to Surround Yourself with Real Estate Agents Who Lift You and Your BusinessTammy Saul has more than one hundred real estate agents who send her referrals, but it's the agents she doesn't work with who have elevated her production. How should mortgage loan originators determine who they should surround themselves with? Listen to Episode #113 of Good. Better. Broker. to find out why healthy relationships are key to a healthy business.In this episode of the Good. Better. Broker. podcast, you'll learn why it pays to be selective about the referral partners you invest your time and energy into. In this episode, we discuss ...•   1:47 – why every LO needs to ask themselves about who they want to work with•   2:33 – how Tammy figured out which referral partners she didn't want to work with•   6:26 – treating real estate agents like clients•   7:53 – Tammy's background as an attorney•   9:14 – pain points experienced by real estate agents•   11:45 – eliminating toxic relationships•   13:34 – managing relationships with real estate agents•   16:08 – providing actual value for real estate agents•   16:59 – why Tammy doesn't talk with agents who have loans in process•   18:40 – how a personal experience gave Tammy new perspective on the people she surrounds herself withResources mentioned in this episode: Darren Hardy Show Contributors:Tammy SaulConnect on LinkedIn Connect on Facebook Connect on InstagramAbout the Host:Justin White is UWM's in-house brand journalist and the host of UWM Daily. He creates engaging content across multiple platforms to promote the benefits of the wholesale channel and partnering with UWM. A seven-time Emmy-award winner, Justin is a graduate of the S.I. Newhouse School of Public Communications at Syracuse University. Connect with Justin on LinkedIn, Instagram, or Twitter Connect with UWM on Social Media:•   Facebook•   LinkedIn•   Instagram•   Twitter•   YouTubeHead to uwm.com to see the latest news and updates.

The following guests sit down with host Justin White:•   Eric Katz, Independence Home Loans•   Michael Cain and Tracy Campagna, SD Mortgage Couple•   Craig Snell, Milestone Mortgage Solutions•   Carrie Gusmus, Aslan Home Lending•   David Kakish, Anchor Home LoansHighlights From Our 5 Most Downloaded Episodes of 2025How to nail the first 90 seconds of a sales call. Attracting real estate agents through social media. Educating clients to avoid getting rate-shopped. Equipping new loan originators with tools for sustained success. Earning business instead of asking for it. These were the topics we covered in our most popular podcast episodes of the year. You'll hear something from each of those conversations on Episode #112, Good. Better. Broker.'s Best of 2025.In this episode of the Good. Better. Broker. podcast, you'll hear clips from our most downloaded episodes of the year.In this episode, we discuss ...•   0:47 – tips for having successful sales calls•   3:54 – standing out to real estate agents on Instagram•   6:28 – providing value to borrowers through education•   8:57 – providing new LOs with tools to get business•   12:17 – how to earn business from real estate agents instead of asking for itShow Contributors:Eric KatzConnect on LinkedIn   Connect on Facebook Connect on InstagramMichael Cain and Tracy CampagnaConnect with Michael on LinkedIn   Connect with Tracy on LinkedIn   Connect on Facebook Connect onInstagramCraig SnellConnect on LinkedIn Connect on Facebook Connect on InstagramCarrie GusmusConnect on LinkedIn   Connect on Facebook Connect on InstagramDavid KakishConnect on LinkedIn   Connect on Facebook Connect on InstagramJustin White is UWM's in-house brand journalist and the host of the daily news video, Inside Pass. He creates engaging content across multiple platforms to promote the benefits of the wholesale channel and partnering with UWM. A seven-time Emmy-award winner, Justin is a graduate of the S.I. Newhouse School of Public Communications at Syracuse University. Connect with Justin on LinkedIn, Instagram, or Twitter Connect with UWM on Social Media:•   Facebook•   LinkedIn•   Instagram•   

The following guest sits down with host Justin White:•   Steve White – Loan Officer, Milestone Mortgage SolutionsMaximize Opportunities at Open Houses With a Strategic Approach to NetworkingOpen houses present a big opportunity for mortgage loan originators to get more business – but only if they have a gameplan going in. What should LOs do at an open house to turn leads into loans? Listen to Episode #111 of Good. Better. Broker. to find out why everyone at an open house is a potential client.In this episode of the Good. Better. Broker. podcast, you'll learn how to leave an open house with more business opportunities and stronger real estate agent relationships.In this episode, we discuss...•   1:23 – how Steve has achieved success early in the first five years of his career•   2:24 – how having a positive attitude has helped Steve•   4:58 – Steve's definition of “Mortgage University”•   6:45 – how Steve built his business by going to open houses•   8:37 – why Steve views open houses as a major opportunity for LOs•   9:24 – how to determine if a homebuyer could be a potential client•   11:51 – overcoming objections from potential clients•   13:30 – the number one question buyers don't ask themselves•   14:55 – why Steve no longer carries business cards•   17:54 – the value of being available on weekends•   20:43 – why Steve prioritizes overcommunication with borrowers and agents•   21:40 – Steve's message to other LOs to stay positiveShow Contributors:Steve WhiteConnect on FacebookConnect on InstagramAbout the Host:Justin White is UWM's in-house brand journalist and the host of UWM Daily. He creates engaging content across multiple platforms to promote the benefits of the wholesale channel and partnering with UWM. A seven-time Emmy-award winner, Justin is a graduate of the S.I. Newhouse School of Public Communications at Syracuse University. Connect with Justin on LinkedIn, Instagram, or Twitter Connect with UWM on Social Media:•   Facebook•   LinkedIn•   Instagram•   Twitter•   YouTubeHead to uwm.com to see the latest news and updates.

S6, EP 198Meet Your Actor Series - GM HakimMeet GM! GM Hakim (He/Him) is an award-nominated, full-time voice actor who does voice over work in eLearning, audiobooks, animation, audio guides, documentaries and docuseries, video games, audio dramas, corporate narration, explainers, promos, and more. GM's happy clients include Meta, Spotify, Hellmann's, Sierra Nevada Brewing Company, JPMorganChase, Marvel Snap, Novartis, EF (Education First), Penguin Random House, HarperCollins, Macmillan, Simon & Schuster, The U.S. Federal Highway Administration, and The American Council of Life Insurers. GM works from his professional home studio just outside of Boston. He studied broadcast and print journalism at the S.I. Newhouse School of Public Communications at Syracuse University, where he had a weekly radio show on WAER-FM for three years. He taught middle school English, theater, and improv from 2005-2023, mostly in Montessori schools. When he's not working in voiceover, you can find him writing, playing board games, playing guitar, leading Dungeons & Dragons games as a Dungeon Master, riding his bike, reading, cooking, playing ultimate Frisbee, and spending time with his wife and daughter.GM Website -  https://www.gmhakim.com/Hi thx for listening in on the Creative Chaos conversation! Text us your thoughts on pieces of this conversation that inspired you or was relatable in your creative journey! Support the showThis is a shareable podcast, with a group of creatives, documenting their creative voice over & on-camera journeys to inspire all of us as we navigate our own paths! This pod may bring some amazing moments of inspiration, ah-ha break throughs or a feeling you're not the only one...but it is for entertainment and not educational purposes! Enjoy and thank you for listening to our Creative Chaos! *Have a creative story or journey to share, we'd love to hear it - email us at chaoskeepers411@gmail.com or jozlynrocki@gmail.com Follow all the Chaos - Website - https://www.keepingupwithchaos.net/ FB - https://www.facebook.com/keepingupwithchaospodcastIG - https://www.instagram.com/keeping_up_with_chaos/

Ed Kashi on Archiving, Personal Projects & the Future of Photojournalism Insights from the “10 Frames Per Second” Podcast with photojournalist Ed Kashi, co‑founder of Talking Eyes Media, and his newest book A Period of Time (Briscoe Center, UT Austin). Ed's career spans 40 years of visual storytelling—from early analog darkrooms to iPhone coverage of Hurricane Sandy, from Iraq's Kurdish frontlines to a decades‑long “Aging in America” project. His journey offers timeless lessons for anyone who creates, curates, or consumes visual media. 10 Frames Per Second – a weekly photojournalism podcast from Loyola Radio (WLOY) – brings together veteran photojournalists to discuss the craft, the business, and the stories that shape our world. In episode 168 (released 12/02/25), hosts Molly Roberts, and guest host Stephen Crowley (a guest on Episode 91) sit down with Ed Kashi, a 40‑year visual storyteller who has worked for National Geographic, The New Yorker, Time, MSNBC and more. “We love to start with an origin story. So, Ed, how did you first fall in love with photography?” – Molly The interview uncovers the hidden gems behind Kashi's career, his new retrospective book, and the lessons he's learned while navigating a changing media landscape. If you're a photojournalist, documentary filmmaker, or simply love visual storytelling, you've just landed on a summary of Ed Kashi's recent interview on the 10 Frames Per Second podcast. We break down: Ed Kashi's origin story and why photography hooked him 50 years ago. The making of his new book A Period of Time (Briscoe Center, UT Austin). Why archiving is essential for a sustainable career. The power of personal projects—especially his “Aging in America” series. Mentorship tips for emerging photographers. Ethical challenges in the age of AI. Grab a coffee, skim the headings, and dive into the actionable takeaways! How Ed Kashi Fell in Love With Photography Freshman at Syracuse University (1976) – originally wanted to be a novelist, but a poetry professor told him he was “a really bad writer.” Discovered the Newhouse School of Public Communications, one of the world's top photojournalism programs. Took a basic black‑and‑white darkroom course, learned about legendary photographer Imogen Cunningham (who was still shooting in her 90s). Realized photography could synthesize politics, art, and storytelling—the perfect medium for his activist spirit. “Even at age 10 I was stuffing envelopes for Hubert Humphrey against Nixon. Photography just seemed the vehicle to combine that political impulse with art.” Takeaway for Readers If you're just starting out, look for a mentor or a historic figure who inspires you. That spark can sustain a 50‑year career. A Period of Time: A 40‑Year Retrospective Why a Retrospective Now? Archive donation – Ed Kashi gave 127 banker‑boxes of negatives, slides, prints, and ephemera to the Briscoe Center for American History (UT Austin). Unexpected invitation – Briscoe's director, Don Carlton, asked Ed Kashi, “How does one get collected?” and then offered to collect him. Creative freedom – The Center gave him full editorial control: “This is your story. Do whatever you want.” The Book's Core Idea Linear, issue‑oriented storytelling – Each chapter is a deep dive into a major project (e.g., Northern Ireland, Kurds, Aging in America). Scholarly rigor meets journalistic depth – The book reads like a photo‑anthropology textbook with stunning visuals. “Opening the book felt like holding a newborn—overwhelming but beautiful.” The Power of a Well‑Organized Archive “My archive is like a garden; I can harvest what I need because everything is sorted.” – Ed Kashi How Ed Kashi Keeps His Archive Manageable Early adoption of digital workflow – Transitioned from analog boxes to searchable digital files. Meticulous cataloguing – Every image tagged by date, location, project, and theme. Professional support – Collaborated with studio managers (e.g., Frish Brandt) and curators (e.g., Alison Nordstrom). Benefits for Photojournalists Monetization – Ability to license old images for new publications. Storytelling efficiency – Quickly locate relevant photos for pitches or books. Legacy preservation – Ensures future generations can study and exhibit the work. Quick Tips to Organize Your Own Archive Create a consistent naming convention (YYMMDD_Location_Project_Sequence). Use metadata tags for keywords, people, and locations. Back up on at least two external drives and a cloud service. Review annually – purge duplicates and update tags. Personal Projects: The “Aging in America” Series Why Aging? Not “sexy” but universally human – Kashi wanted a topic that would outlive trends. Long‑term commitment – 8 years, 25 states, $300k in grant funding (Robert Wood Johnson, George Soros). Humanizing statistics – The project shows “the vitality of life, love, and hope” beyond the typical “dying” narrative. Key Outcomes Iconic image – Death scene of Maxine Peters (West Virginia) that resonates across cultures. Global collaboration – “Climate Elders” exhibition at COP 30, involving 150 photographers from 40 countries. Lessons for Emerging Photographers Research first; then shoot – Deep immersion builds trust and authentic moments. Secure funding early – Grants give creative freedom and resources. Be patient – Long‑term projects earn credibility and impact. Mentorship & Teaching: Ed Kashi's Advice for New Photographers Area Kashi's Insight Actionable Tip Tenacity “Failure is not an option; keep going.” Set mini‑milestones; celebrate small wins. Ethics No manipulation, no staging; honor subjects as collaborators. Draft a personal ethics checklist before each shoot. Access Build relationships; be respectful of vulnerable communities. Attend local events, volunteer, network before pitching. AI & Credibility Trust reputable media; AI threatens misinformation. Verify sources; use AI for organization, not image creation. Joy of Photography Keep the joy alive—look at others' work for inspiration. Schedule weekly “inspiration sessions” with peers. Ethics & AI: The New Frontier Ed Kashi worries about political actors using AI to fake images, not about entertainment misuse. He believes trusted news outlets (NYT, BBC, National Geographic) will gain more value as AI blurs reality. Over‑post‑production can create a gloomy aesthetic that misrepresents the world. Practical Guidance Never alter factual content in post‑production. Label AI‑generated edits clearly if they're artistic. Teach media literacy: help audiences distinguish authentic journalism from AI‑fueled “deepfakes.” Closing Thoughts, Ed Kashi Call‑to‑Action Ed Kashi's journey—from a panic‑driven freshman at Syracuse to a globally respected visual storyteller—offers an actionable roadmap for anyone chasing a sustainable photojournalism career. Archive like a gardener. Invest in personal, issue‑driven projects. Mentor, learn, and stay ethically grounded. Embrace technology wisely, especially AI. Want More? Listen to the full episode on 10 Frames Per Second (new episodes drop every Tuesday). Explore “A Period of Time” at the Briscoe Center or order the book online. Join the conversation: Share your favorite archival tip or personal project story in the comments below! Optimized for: photojournalism, Ed Kashi interview, archiving photos, personal documentary projects, aging in America, mentorship for photographers, AI ethics in photography. photojournalism, documentary storytelling, archival organization, personal projects, political theater, Washington D.C., New York Times, National Geographic, Hurricane Sandy coverage, iPhone journalism, Kurdish flip‑book, award recognitions, book publishing, Briscoe Center for American History, archive donation, analog negatives, digital workflow, aging in America, hospice care, climate elders, grant funding, long‑term projects, mentorship, ethics in photography, AI manipulation concerns, media literacy, visual tropes, storytelling methodology, access and tenacity, cultural preservation, collaborative authorship.The post Episode 168: Ed Kashi (Archiving Photography) first appeared on 10FPS A Photojournalism Podcast for Everyone.

The following guest sits down with host Justin White:•   Alysha Boles – Mortgage Advisor, Edge Home FinanceStop Comparing Yourself to Others and Start Running Your Business to Fit Your VisionOne of the best parts of being an independent mortgage broker is that there's no cookie-cutter way to do it. How can mortgage brokers have a business that aligns with their professional and personal goals? Listen to Episode #110 of Good. Better. Broker. to find out how to have success without sacrificing the things that matter most. In this episode of the Good. Better. Broker. podcast, you'll learn how to build a business that serves the needs of your clients, team members and family.In this episode, we discuss ...•   1:48 – building a business around life as a parent•   2:51 – forcing yourself into the mold of a top producer•   4:19 – how to stop comparing yourself to other LOs•   5:51 – building a team based on people's strengths •   7:31 – how Alysha found help through a Facebook moms' group •   11:09 – being transparent with your team •   12:18 – how Alysha's hiring strategy aligns with her growth plan•   13:13 – why being a broker creates flexibility•   14:16 – why Alysha focuses on “heart money”•   15:28 – playing the role of financial advisor as a mortgage broker•   17:35 – advice for other mortgage brokers on doing things their wayShow Contributors:Alysha BolesConnect on LinkedIn Connect on Facebook Connect on InstagramAbout the Host:Justin White is UWM's in-house brand journalist and the host of UWM Daily. He creates engaging content across multiple platforms to promote the benefits of the wholesale channel and partnering with UWM. A seven-time Emmy-award winner, Justin is a graduate of the S.I. Newhouse School of Public Communications at Syracuse University. Connect with Justin on LinkedIn, Instagram or Twitter Connect with UWM on Social Media:•   Facebook•   LinkedIn•   Instagram•   Twitter•   YouTubeHead to uwm.com to see the latest news and updates.

The following guests sit down with host Justin White:•   Chirag Rachhadia and Vipul Hapani, Vema MortgageEarn Client Referrals by Providing Immeasurable Value Through ServiceIt's a dream scenario for any mortgage loan originator – leads falling into your lap. How can mortgage brokers get to a point where clients regularly refer them business? Listen to Episode #109 of Good. Better. Broker. to learn how two of North Carolina's top producers have built their business on providing unrivaled value to their borrowers and referral partners.In this episode of the Good. Better. Broker. podcast, you'll hear how to deliver a level of service that will have clients referring you leads without asking them to do so.In this episode, we discuss ...•   1:39 – Chirag and Vipul's transition from physical therapy to mortgages•   3:30 – how Chirag and Vipul get word-of-mouth referrals•   4:41 – creating a loan experience that leads to referrals•   5:38 – thanking clients who send referrals•   6:40 – the importance of an initial client call•   7:57 – how Chirag and Vipul use a messaging app to communicate with clients•   9:31 – why sharing industry news helps reputation•   10:28 – purchase strategy•   11:48 – focusing on lower loan amounts•   12:33 – staying in front of clients•   13:41 – how Chirag and Vipul ended up in Charlotte, NC•   17:24 – why being available outside business hours is importantResources mentioned in this episode: WhatsAppShow Contributors:Chirag RachhadiaConnect with Chirag on LinkedIn Connect with Chirag on FacebookConnect with Chirag on Instagram Vipul HapaniConnect with Vipul on LinkedIn Connect with Vipul on FacebookConnect with Vipul on Instagram About the Host:Justin White is UWM's in-house brand journalist and the host of UWM Daily. He creates engaging content across multiple platforms to promote the benefits of the wholesale channel and partnering with UWM. A seven-time Emmy-award winner, Justin is a graduate of the S.I. Newhouse School of Public Communications at Syracuse University. Connect with Justin on LinkedIn, Instagram, or Twitter Connect with UWM on Social Media:•   Facebook•   LinkedIn•   Instagram•   Twitter•   YouTube   Head to uwm.com to see the latest news and updates.

The following guests sit down with host Justin White:•   Loli Martinez Calbert and Alix Pate, Dream Team LendingMortgage Brokers Who Treat Their Clients So Well They Become Friends‘Fast, friendly and efficient' isn't just a tagline for Dream Team Lending – it's how they run every facet of their business. How can mortgage brokers attract clients simply by showing how invested they are in their experience?  Listen to Episode #108 of Good. Better. Broker. to learn how the founders of Dream Team Lending form relationships that last well beyond the loan process.In this episode of the Good. Better. Broker. podcast, you'll hear how to deliver customer service that makes borrowers and real estate agents want to refer you.In this episode, we discuss ...•   1:36 – the dynamic between Loli and Alix•   2:18 – how Loli and Alix divide and conquer •   4:15 – increasing visibility for the Dream Team brand•   5:45 – how their efforts have impacted business•   6:48 – Loli and Alix's tagline and what it means for clients and referral partners•   7:57 – why Loli and Alix's dynamic helps to attract business•   8:57 – how Loli and Alix push each other outside their comfort zones•   10:28 – why business is also personal for Loli and Alix•   12:06 – how being partners helps enhance customer service•   14:45 – why finding joy in your job makes people want to work with you•   16:01 – how Loli and Alix first started working togetherShow Contributors:Loli Martinez CalbertConnect with Loli on LinkedIn Connect with Loli on FacebookConnect with Loli on Instagram Alix PateConnect with Alix on LinkedIn Connect with Alix on FacebookConnect with Alix on Instagram About the Host:Justin White is UWM's in-house brand journalist and the host of UWM Daily. He creates engaging content across multiple platforms to promote the benefits of the wholesale channel and partnering with UWM. A seven-time Emmy-award winner, Justin is a graduate of the S.I. Newhouse School of Public Communications at Syracuse University. Connect with Justin on LinkedIn, Instagram, or Twitter Connect with UWM on Social Media:•   Facebook•   LinkedIn•   Instagram•   Twitter•   YouTube Head to uwm.com to see the latest news and updates.

The following guests sit down with host Justin White:•   Taylor Coulton and Jeff Summy, Co-founders, Federal First Lending How Brokers Can Navigate Building a Company With a PartnerBehind every successful partnership is an ability to compromise and complement one another. For the broker-owners of Federal First Lending, company strategy is guided by one fundamental question – what is going to bring in more loans? Listen to Episode #107 of Good. Better. Broker. as we go inside the dynamic of friends turned co-founders of a growing mortgage broker shop.In this episode of the Good. Better. Broker. podcast, you'll hear how broker-owners navigate the responsibilities of building a company.In this episode, we discuss...•   1:25 – when childhood friends become business partners•   4:54 – how Taylor and Jeff lean on each other•   6:52 – the benefits of a ‘divide and conquer' approach•   8:13 – launching the company from Taylor's apartment •   9:40 – recruiting loan originators•   10:33 – growing at an appropriate pace•   12:41 – why you can't make someone put in the work to be successful•   16:07 – adapting a direct-to-consumer model to their company•   17:44 – splitting up the responsibilities for leading the business•   21:04 – knowing who to go to with questions•   22:22 – why Taylor and Jeff have done coaching togetherShow Contributors:Taylor CoultonConnect with Taylor on LinkedIn Connect with Taylor on FacebookConnect with Taylor on Instagram Jeff SummyConnect with Jeff on LinkedIn Connect with Jeff on FacebookConnect with Jeff on Instagram About the Host:Justin White is UWM's in-house brand journalist and the host of UWM Daily. He creates engaging content across multiple platforms to promote the benefits of the wholesale channel and partnering with UWM. A seven-time Emmy-award winner, Justin is a graduate of the S.I. Newhouse School of Public Communications at Syracuse University. Connect with Justin on LinkedIn, Instagram, or Twitter Connect with UWM on Social Media:•   Facebook•   LinkedIn•   Instagram•   Twitter•   YouTubeHead to uwm.com to see the latest news and updates.

The following guest sits down with host Justin White:•   Wade Betz – Branch Manager, Mpire Financial Successful Loan Originators Focus on Actions That Involve Old School Sales TacticsMortgage loan originators can't sit back and wait for loans to come to them. What do outdoor cats have in common with the most successful LOs? Listen to Episode #106 of Good. Better. Broker. to learn about tried-and-true sales activities that can help increase business and accountability.In this episode of the Good. Better. Broker. podcast, you'll hear which sales actions to prioritize, how often to do them and how to track them.In this episode, we discuss ...•   1:41 – how Wade has built a branch of high-producing LOs•   3:43 – why LOs need to act like outdoor cats•   4:36 – how LOs can get the phone to ring•   5:14 – the importance of tracking sales activity•   6:50 – top sales activities for LOs•   9:18 – the three reasons why LOs should call people•   10:11 – time-blocking like your pipeline depends on it•   11:53 – Wade's morning schedule•   14:07 – how coaching has impacted Wade's career•   17:21 – staying on top of your client database•   20:27 – Wade's blueprint for enhancing sales activityResources mentioned in this episode: Miracle Morning book  HomebotHome IQ Show Contributors:Wade BetzConnect on LinkedIn Connect on Facebook Connect on InstagramAbout the Host:Justin White is UWM's in-house brand journalist and the host of UWM Daily. He creates engaging content across multiple platforms to promote the benefits of the wholesale channel and partnering with UWM. A seven-time Emmy-award winner, Justin is a graduate of the S.I. Newhouse School of Public Communications at Syracuse University. Connect with Justin on LinkedIn, Instagram or Twitter Connect with UWM on Social Media:•   Facebook•   LinkedIn•   Instagram•   Twitter•   YouTubeHead to uwm.com to see the latest news and updates.

Over the past 25 years, the world has witnessed the birth of the World Wide Web, the explosion of social media and the transformation of phones from push-button landlines to pocket-sized computers. The impact of Artificial Intelligence (AI) has the potential to be the most transformative technological advancement yet, says Adam Peruta '00, G'04, associate professor of magazine, news and digital journalism and program director of the Advanced Media Management master's program in the S.I. Newhouse School of Public Communications.“I think AI is underhyped,” Peruta says. “What we're going through right now is maybe even more important and going to have more of an impact than the World Wide Web, social media and mobile phones.”In his research and teaching, Peruta explores issues around AI, including how AI that creates content will impact the future of media and how people working in media and communications must adapt to new technologies. Peruta stopped by the "'Cuse Conversations" podcast to discuss the state of AI, share helpful tips for using AI into our daily lives and explains what sets the University apart as a higher education leader in AI.

EPISODE SUMMARY: Steven Portnoy is a national correspondent for ABC News Radio. He has covered Congress and the White House and served as president of the White House Correspondents' Association. He shares his journey to becoming an iconic storyteller and receiving the 2025 Excellence in Broadcast Preservation Award by the Library of American Broadcasting Foundation.On this episode of Chachi Loves Everybody, Chachi talks to Steven Portnoy about:His young life in South Brunswick, NJ, and the news legends who inspired himHis involvement in college radio at Syracuse University, then landing roles at local TV and radio stationsReporting on major events including 9/11, the war in Afghanistan, and Hurricane KatrinaGetting selected for the prestigious ABC News White House Internship and moving to D.C.Working his way to network news and becoming a credentialed White House correspondent and a brief history of White House press coverageHow he became president of the White House Correspondents' Association while covering the Trump and Biden presidencies for CBS, and why he decided to return to ABCWinning an Edward R. Murrow Award for his coverage of Osama Bin Laden's deathHis greatest stories from Air Force One and beyondBeing selected for the LABF's Excellence in Broadcast Preservation Award and the importance of preserving broadcast materialsAdvice to aspiring journalists and the necessity of working across platformsAnd more!ABOUT THIS EPISODE'S GUEST: With more than two decades of experience reporting from Washington, Steven Portnoy is one of America's preeminent audio storytellers. From every major dateline in D.C., he has brought listeners to presidential inaugurals, congressional debates, State of the Union addresses and Supreme Court oral arguments. A past president of the White House Correspondents' Association, Portnoy spent seven years covering the Obama, Trump and Biden administrations from the second row of the White House briefing room. Portnoy returned to ABC News — where he began his career – in 2023 after more than eight years at CBS News, where he served as a congressional correspondent before reporting from the White House.At CBS, Portnoy was part of the team that broke the news of the prisoner swap that resulted in Brittney Griner's safe return. He also covered the criminal trials involving former President Trump. In the spring of 2023, Portnoy reported extensively on the murder of a legendary broadcaster for the three-hour network CBS radio documentary,“Who Killed George Polk?” Portnoy has vast experience covering national politics, having reported for ABC through the 2008 and 2012 presidential elections and for CBS in 2016 and 2020. His reporting has won both networks Edward R. Murrow awards for breaking news, continuing coverage and overall excellence. Portnoy is an accomplished live broadcaster. He was on the air for more than eight hours on January 6th, anchoring CBS News Radio's award-winning live coverage of the insurrection at the U.S. Capitol. He served as CBS News Radio's election night anchor in 2020. He anchored ABC Radio's coverage of the death of Osama bin Laden in 2011.Steven Portnoy first joined ABC in 2002, as an intern for the White House unit of World News Tonight with Peter Jennings. A year later, he joined ABC-owned station WMAL-AM in Washington, where he reported on local news. In 2006, Portnoy joined ABC News as a correspondent.In 2008, Portnoy was named a Peter Jennings Fellow by the National Constitution Center. He was honored with the Bayliss Horizon Award by the John Bayliss Broadcast Foundation in 2005 and took first place in the radio competition at the Hearst Broadcast News Championships in 2001.While he was a student at Syracuse University's S.I. Newhouse School of Public Communications, Portnoy produced television newscasts at WIXT-TV (now WSYR-TV) and WSTM-TV and reported for WSYR-AM.He lives in Washington with his husband, Ryan.ABOUT THE PODCAST: Chachi Loves Everybody is brought to you by Benztown and hosted by the President of Benztown, Dave “Chachi” Denes. Get a behind-the-scenes look at the myths and legends of the radio industry.PEOPLE MENTIONED:Doug LimerickAnne ComptonVic RatnerPeter MayerMark KnollerHarley CarnesDeborah RodriguezPaul HarveyPeter JenningsHoward SternJonathan WolfertJohn BascomBettina GregoryDavid MuirJeff GlorJerry FalwellTara HowardAaron KuturskyEd BlissWalter CronkiteEd MurrowMervyn BlockElizabeth VargasVija UdenansRobin SproulJohn MatthewsChris BerryWayne CabotChris QuimbyScott HermanSteve JonesRick DeesPam CoulterJohn Charles DaleyHarvey NaglerMark KnollerGwen IfillLesley VisserDavid MuirDavid GleasonGeorge PolkEd BradleyCraig SwaglerMatt ShearerABOUT BENZTOWN: Benztown is a leading international audio imaging, production library, voiceover, programming, podcasting, and jingle production company with over 3,000 affiliations on six different continents. Benztown provides audio brands and radio stations of all formats with end-to-end imaging and production, making high-quality sound and world- class audio branding a reality for radio stations of all market sizes and budgets. Benztown was named to the prestigious Inc. 5000 by Inc. magazine for five consecutive years as one of America's Fastest-Growing Privately Held Companies. With studios in Los Angeles and Stuttgart, Benztown offers the highest quality audio imaging work parts for 23 libraries across 14 music and spoken word formats including AC, Hot AC, CHR, Country, Hip Hop and R&B, Rhythmic, Classic Hits, Rock, News/Talk, Sports, and JACK. Benztown's Audio Architecture is one of the only commercial libraries that is built exclusively for radio spots to provide the right music for radio commercials. Benztown provides custom VO and imaging across all formats, including commercial VO and copywriting in partnership with Yamanair Creative. Benztown Radio Networks produces, markets, and distributes high-quality programming and services to radio stations around the world, including: The Rick Dees Weekly Top 40 Countdown, The Todd-N-Tyler Radio Empire, Hot Mix, Sunday Night Slow Jams with R Dub!, Flashback, Top 10 Now & Then, Hey, Morton, StudioTexter, The Rooster Show Prep, and AmeriCountry. Benztown + McVay Media Podcast Networks produces and markets premium podcasts including: IEX: Boxes and Lines and Molecular Moments.Web: benztown.comFacebook: facebook.com/benztownradioTwitter: @benztownradioLinkedIn: linkedin.com/company/benztownInstagram: instagram.com/benztownradio Enjoyed this episode of Chachi Loves Everybody? Let us know by leaving a review!

What happens when your company's reputation—and your customers' trust—hangs by a thread? Are you ready for a moment when a crisis isn't just possible, but inevitable? In this episode, I dive deep into one of the most critical topics for today's leaders: how strategy, communication, and integrity intersect to protect (and sometimes rebuild) your organization's trust in the face of crisis. When everything is on the line, understanding this intersection isn't just important—it's essential. The choices you make, and how you communicate them, can mean the difference between lasting customer loyalty or irreparable damage to your brand. That's why you can't afford to miss my conversation with Michael Meath. Michael has spent over 40 years advising companies across the country through some of the toughest, most sensitive situations—from toxic crises to everyday reputational risks. He's also served as interim chair of the prestigious Syracuse University School of Public Relations, shaping the next generation of communicators. If you're a business leader, organizational communicator, or anyone invested in customer experience, Michael's insights are a must-hear. Here are three questions Michael answers on this episode: Why is it essential for CEOs and leaders to invest in communication and public relations—not just in a crisis, but every single day? What are the most dangerous myths and common missteps companies make when high-stakes moments arise? How can leaders activate a simple yet powerful model to ensure their communications strategy is rooted in integrity, builds trust, and truly delights customers—even when things go wrong? I invite you to listen and subscribe to the Delighted Customers podcast! You can find this episode on Apple Podcasts and Spotify, as well as all your favorite podcast platforms. Meet Michael Meath Michael Meath is a nationally recognized expert in crisis communications, public affairs, and ethical leadership. With more than four decades in the field, he's guided Fortune 500 companies, public utilities, health systems, and financial institutions through high-profile challenges—like the Tylenol cyanide scare, Wells Fargo's fake account scandal, and environmental disasters. His innate ability to “run toward the fire” has earned him a reputation as the trusted advisor organizations hope they never have to call—but are thankful for when the stakes are highest. Michael served as interim chair and an adjunct professor at Syracuse University's world-renowned S.I. Newhouse School of Public Communications, teaching ethics, communications, and leadership to both graduate and undergraduate students. He's also a business owner, published author, and consultant to the military and veteran organizations. Michael's signature model highlights the overlap between strategy, communications, and integrity—insisting that true organizational success requires all three, with integrity at the core. Connect with Michael on LinkedIn: Michael Meath LinkedIn Learn more about his work at michaelmeath.com or reach him via email at MF@falling-brooke.com. Show Notes & References MichaelMeath.com michaelmeath@falling-brooke.com (Email) Syracuse University's S.I. Newhouse School of Public Communications Tylenol Cyanide Crisis - History Exxon Valdez Oil Spill Wells Fargo Fake Account Scandal BP Deepwater Horizon Spill Wegmans Food Markets - Top Workplace Harvard Program on Negotiation: Dealing with an Angry Public Platinum Rule in CX

The following guest sits down with host Justin White:•   Mitch Hamilton – CEO, Sr. Mortgage Broker – Three Point MortgageDelivering Consistent Value for Past Clients Makes Them Answer Your Phone CallsStaying in front of clients is essential for mortgage loan originators, but that doesn't mean they should call to just ‘check in.' How can LOs add value by calling with a purpose? Listen to Episode #105 of Good. Better. Broker. to hear strategies for building lead flow and loyalty from a mortgage broker who has an answer rate that exceeds 90 percent.In this episode of the Good. Better. Broker. podcast, you'll learn how to provide meaningful resources for borrowers throughout the calendar year.In this episode, we discuss ...•   1:22 – how Mitch is succeeding with a people-first approach•   1:55 – why Mitch's clients always answer his calls•   2:51 – why LOs shouldn't call to just  ‘check in' with past clients•   4:40 – when Mitch realized he couldn't rely solely on real estate agents for business•   6:06 – the tax appeal strategy that has helped Mitch build loyalty with clients•   10:01 – how Mitch leverages data •   13:20 – why LOs shouldn't just  expect referrals •   14:28 – how to make people feel like they're not just a number•   16:55 – how Mitch stays in front of his clients•   18:49 – Mitch's advice on finding value-addsResources mentioned in this episode: HomebotShow Contributors:Mitch HamiltonConnect on LinkedIn Connect on Facebook Connect on InstagramAbout the Host:Justin White is UWM's in-house brand journalist and the host of UWM Daily. He creates engaging content across multiple platforms to promote the benefits of the wholesale channel and partnering with UWM. A seven-time Emmy-award winner, Justin is a graduate of the S.I. Newhouse School of Public Communications at Syracuse University. Connect with Justin on LinkedIn, Instagram, or Twitter Connect with UWM on Social Media:•   Facebook•   LinkedIn•   Instagram•   Twitter•   YouTubeHead to uwm.com to see the latest news and updates.

The following guest sits down with host Justin White:•   Pam Marron – Loan Originator, Innovative MortgageFinding Solutions for Aspiring Homeowners Who Are Struggling With Student Loan DebtOf the more than 42 million student loan holders in the U.S., it's estimated that only 10 million are current on their payments. That means there's lots of opportunities for mortgage professionals to help. How can LOs help those who are struggling with student loan payments so they can qualify for a home loan? Listen to Episode #104 of Good. Better. Broker. to hear from one of the industry's foremost advocates on consumer credit reform and long-time independent mortgage broker on how her fellow mortgage brokers can be part of the solution.In this episode of the Good. Better. Broker. podcast, you'll learn how to help potential borrowers overcome student loan debt struggles so they can become eligible for mortgage financing. In this episode, we discuss ...•   1:37 – how student loan debt became a focus for Pam•   4:07 – how student loan delinquency impacts a borrower's ability to get a mortgage•   5:53 – Pam's efforts to spur positive change for borrowers •   8:47 – how to help those with student loan debt get on repayment plans•   9:53 – the path for a potential borrower who is past due on their student loans•   11:31 – the impact of credit damage on being able to obtain mortgage financing•   13:22 – how to boost credit enough to obtain down payment assistance•   14:49 – how mortgage loan originators can help borrowers with student loan debt issues•   15:43 – why independent mortgage brokers are in a great spot to help these borrowers•   16:43 – why this cause is so meaningful for Pam•   19:24 – advice for loan originators on how they can help •   20:49 – why loan originators should provide solutions for those struggling with student loan debt strugglesResources mentioned in this episode: Clients 2 HomeownersShow Contributors:Pam MarronConnect on LinkedInConnect on Facebook Connect on InstagramAbout the Host:Justin White is UWM's in-house brand journalist and the host of UWM Daily. He creates engaging content across multiple platforms to promote the benefits of the wholesale channel and partnering with UWM. A seven-time Emmy-award winner, Justin is a graduate of the S.I. Newhouse School of Public Communications at Syracuse University.Connect with Justin on LinkedIn, Instagram, or Twitter Connect with UWM on Social Media:•   Facebook•   LinkedIn•   Instagram•   Twitter•   YouTubeHead to uwm.com to see the latest news and updates.

The following guest sits down with host Justin White:•   Joey Roquet – Vice President, Secure Choice LendingMake Listing Agents Look More Professional to Sellers by Doing Cross QualificationsTargeting listing agents isn't something a lot of mortgage loan originators do, but it can be a very effective long-term play for earning business. How do cross qualifications help LOs build brand capital with agents? Listen to Episode #103 of Good. Better. Broker. to hear from a broker who strengthens his relationships by providing value to referral partners without expecting anything in return.In this episode of the Good. Better. Broker. podcast, you'll learn why cross quals are a successful strategy for impressing real estate agents.In this episode, we discuss ...•   1:32 – why Joey takes a long-term approach to business•   3:33 – alternative ways of boosting reputation•   5:37 – why Joey targets listing agents•   8:56 – what a cross qual is•   10:30 – how this strategy aligns with Joey's business philosophy•   11:57 – impact of cross quals on Joey's business•   13:38 – how cross quals weed out LOs that aren't thorough enough•   15:23 – how the cross qual strategy helps with recruiting•   20:00 – why Joey doesn't use a CRMShow Contributors:Joey RoquetConnect on LinkedIn Connect on Facebook Connect on Instagram About the Host:Justin White is UWM's in-house brand journalist and the host of the daily news video, UWM Daily. He creates engaging content across multiple platforms to promote the benefits of the wholesale channel and partnering with UWM. A seven-time Emmy-award winner, Justin is a graduate of the S.I. Newhouse School of Public Communications at Syracuse University. Connect with Justin on LinkedIn, Instagram, or Twitter Connect with UWM on Social Media:•   Facebook•   LinkedIn•   Instagram•   Twitter•   YouTubeHead to uwm.com to see the latest news and updates.

The following guest sits down with host Justin White:•   Kym Mason – Mortgage Broker, The Mason Group/Summit Lending Mortgage loan originators are always looking for reasons to reach out to past clients, especially those who already have a low interest rate. How can LOs convince clients to pick up the phone? Listen to episode #102 of Good. Better. Broker. to hear about a strategic approach for getting clients on the phone and the right questions to ask them.In this episode of the Good. Better. Broker. podcast, you'll learn how to conduct an annual review campaign to see if borrowers can benefit from a refinance. In this episode, we discuss ...•   1:27 – why Kym's business depends on staying in touch with past clients•   3:13 – Kym's annual review campaign•   4:05 – different methods for reaching out to past clients•   6:12 – intentionally sending calls to voicemail•   7:22 – the questions Kym asks when she gets a past client on the phone•   8:40 – how Kym found out one of her clients had $40K in debt•   10:13 – an example of why it's important to stay on top of past clients•   11:27 – how Kym loops in her real estate agents on her clients' status•   12:02 – how affirming your clients influences the tone of a conversation•   13:15 – how Kym was able to turn around a conversation that went sideways•   15:35 – determining how much equity past clients have•   18:06 – the impact of the annual review campaign on Kym's business•   19:40 – how to get in touch with KymResources mentioned in this episode: Homebot Show Contributors:Kym MasonConnect on LinkedIn Connect on Facebook Connect on InstagramAbout the Host:Justin White is UWM's in-house brand journalist and the host of the daily news video, Inside Pass. He creates engaging content across multiple platforms to promote the benefits of the wholesale channel and partnering with UWM. A seven-time Emmy-award winner, Justin is a graduate of the S.I. Newhouse School of Public Communications at Syracuse University. Connect with Justin on LinkedIn, Instagram, or Twitter Connect with UWM on Social Media:•   Facebook•   LinkedIn•   Instagram•   Twitter•   YouTubeHead to uwm.com to see the latest news and updates.

"First Responders" of entertainment TV. Why American citizens will miss late-night talk shows.

The following guest sits down with host Justin White:•   Roy Meshel – Founder, Local MortgageDeepening Connections in the Community by Sharing Your Borrowers' Best StoriesRoy Meshel isn't just in the mortgage business – he's also in the memory-making business. For Roy, a mortgage is more than a commodity – it's a gateway to the best moments in people's lives. How can mortgage brokers leverage these moments to help their business? Listen to episode #101 of Good. Better. Broker. to find out why sharing your borrowers' best stories deepens your connections in the community.In this episode of the Good. Better. Broker. podcast, you'll learn how to turn a mortgage into a memory for borrowers.In this episode, we discuss ...•   1:25 – why the word “local” has a ton of meaning for Roy•   3:41 – why being invested in your community is a winning strategy•   5:23 – Roy's belief that community is about connection•   6:23 – why Roy started asking clients about the best moments in their home•   9:15 – the best moment Roy has heard from a client•   11:13 – how Roy started capturing client moments for videos•   12:25 – feedback on the videos Roy has captured•   13:56 – how the videos help Roy's staff appreciate what they do•   16:53 – the impact of Roy's approach to reviews and referralsResources mentioned in this episode: Unreasonable Hospitality Show Contributors:Roy MeshelConnect on LinkedIn Connect on Facebook Connect on InstagramAbout the Host:Justin White is UWM's in-house brand journalist and the host of the daily news video, Inside Pass. He creates engaging content across multiple platforms to promote the benefits of the wholesale channel and partnering with UWM. A seven-time Emmy-award winner, Justin is a graduate of the S.I. Newhouse School of Public Communications at Syracuse University. Connect with Justin on LinkedIn, Instagram, or Twitter Connect with UWM on Social Media:•   Facebook•   LinkedIn•   Instagram•   Twitter•   YouTubeHead to uwm.com to see the latest news and updates.

In this episode of the Mic On Podcast, Seun Okinbaloye sits with the former Minister of Youth and Sports and current Special Adviser on Media and Public Communications to President Bola Tinubu, Sunday Dare, as he addresses criticisms of the administration and outlines its reform agenda.Mr. Dare speaks on the government's economic direction, defends Tinubu's popularity and re-election prospects, and challenges the credibility of the emerging opposition coalition. He also reflects on regional politics, the burden of leadership, and rates the Tinubu administration's performance so far.Guest:Mr. Sunday Dare(Special Adviser to the President & Former Minister)

Austin Kocher, assistant research professor in the Office of Research and Creative Activity in the S.I. Newhouse of Public Communication at Syracuse University, and Substack writer, shares the data he's collected from the Trump Administration's mass deportation policy, particularly the increasing numbers of migrants arrested by ICE and living in detention facilities across the country.

On today's show:Austin Kocher, assistant research professor in the office of research and creative activity in the S.I. Newhouse School of Public Communication at Syracuse University, and Substack writer, shares the data he's collected from the Trump Administration's mass deportation policy, particularly the increasing numbers of migrants arrested by ICE and living in detention facilities across the country.

Following over two hundred interviews, journalist Megan Greenwell's book, Bad Company, shines light onto the lives of those living and working downstream from private equity decision makers. Megan Greenwell is a journalist with extensive experience in all areas of print and digital media. She volunteers as the deputy director of the Princeton Summer Journalism Program, a workshop and college access initiative for first-generation and low-income high school students. In her most recent full-time job, Megan worked as the editor of Wired.com and, for four months, the interim editor-in-chief of WIRED, overseeing the publication's transition to a global newsroom. In previous roles, she served as editor-in-chief of Deadspin, launched digital features programs at Esquire and New York magazine's The Cut, edited investigations and narrative features for ESPN the Magazine, and covered the war in Iraq from Baghdad for The Washington Post. She has also written features and essays for The New York Times, The Washington Post Magazine, The California Sunday Magazine, Slate, and several other publications. She has done two tours as an advice columnist on workplace issues, for The New York Times and WIRED. Stories Megan has edited have been nominated for two National Magazine Awards and a GLAAD Media Award, and she was part of the Washington Post team that won the 2008 Pulitzer Prize for breaking news reporting for its coverage of the Virginia Tech shootings. She has taught journalism at Syracuse University's Newhouse School of Public Communications and serves as chair of the board of trustees of the Columbia Daily Spectator. A California native, she lives in New York with her husband, a physician and scholar of global health, and their pug Theo. Learn more at megangreenwell.com Intro reel, Writing Table Podcast 2024 Outro RecordingFollow the Writing Table:On Twitter/X: @writingtablepcEverywhere else: @writingtablepodcastEmail questions or tell us who you'd like us to invite to the Writing Table: writingtablepodcast@gmail.com.

The following guests sit down with hosts Justin White and Mat Ishbia:•   Eric Katz – Independence Home Loans•   Andi Numan – Swift Home Loans•   Ann Sullivan – Lending Heights•   Carrie Gusmus – Aslan Home Lending•   Ian Twaddle - UMortgageMat Ishbia's Favorite Moments from the First 99 Episodes of Good. Better. Broker.It's time to celebrate as Good. Better. Broker. hits the century mark. In our 100th episode, we're joined by special guest host Mat Ishbia, who looks back on his favorite moments from our first 99 episodes. Which moments made the list? Tune into episode #100 to find out.In this episode of the Good. Better. Broker. podcast, you'll hear Mat Ishbia talk about his favorite segments from our first 99 episodes. In this episode, we discuss ...  •   1:20 – Eric Katz on nailing the first 90 seconds of a sales call•   5:23 – Andi Numan on refinance business being available in any rate environment•   7:55 – Ann Sullivan on using home equity to improve financial well-being•   11:39 – Carrie Gusmus on the investment she makes in coaching her LOs•   15:19 – Ian Twaddle on obsessing over real estate agent relationshipsShow Contributors:Eric KatzConnect on LinkedInConnect on FacebookConnect on InstagramAndi NumanConnect on LinkedInConnect on FacebookConnect on InstagramAnn SullivanConnect on LinkedInConnect on FacebookConnect on InstagramCarrie GusmusConnect on LinkedInConnect on FacebookConnect on InstagramIan TwaddleConnect on LinkedInConnect on FacebookConnect on InstagramAbout the Host:Justin White is UWM's in-house brand journalist and the host of the daily news video, Inside Pass. He creates engaging content across multiple platforms to promote the benefits of the wholesale channel and partnering with UWM. A seven-time Emmy-award winner, Justin is a graduate of the S.I. Newhouse School of Public Communications at Syracuse University.Connect with Justin on LinkedIn, Instagram, or TwitterConnect with UWM on Social Media:•   Facebook•   LinkedIn•   Instagram•   Twitter•   YouTubeHead to uwm.com to see the latest news and updates.

In this episode of Longevity By Design, Dr. Layne Norton, Founder of BioLayne and Carbon app, joins Gil Blander to discuss optimizing nutrition and fitness for a longer, healthier life. Layne emphasizes the importance of prioritizing scientific evidence over popular narratives, highlighting how easily isolated studies can be misinterpreted. He stresses the power of personalized approaches to nutrition and fitness, advocating for a critical approach to information consumption.Layne dives into the complexities of protein intake, challenging common misconceptions. He advocates for a protein intake above the recommended daily allowance, stressing the role of muscle mass in overall health and longevity. Layne explains the importance of resistance training, even for older adults, to maintain muscle mass and reduce fall risk. He advocates for finding enjoyment in exercise, stressing that passion fuels consistency.Beyond physical health, Layne underscores the impact of mental health on longevity. He discusses the detrimental effects of stress, provides practical stress management tips, and encourages healthy boundaries. Layne's holistic approach highlights lifestyle factors, nutrition, training, and stress management , as key drivers of a longer, healthier lifespan.Guest-at-a-Glance 

The following guest sits down with host Justin White:•   Adrian Webb - Sr. Loan Officer, Milestone Mortgage SolutionsHow to Leverage Your Time and Build Your Business Through Strong ConnectionsAdrian Webb is one of the top mortgage loan originators in the country. Even though his loan volume has increased over the years, his sales activities have stayed the same. Why do mortgage brokers have to stay connected to their referral sources regardless of how much business they're doing? Tune into episode #99 of Good. Better. Broker. to find out how Adrian maximizes his schedule and holds himself accountable.In this episode of the Good. Better. Broker. podcast, you'll learn how to leverage your time to build new relationships and further existing ones.In this episode, we discuss ...•   1:30 – Adrian's approach to relationship management•   3:06 – why Adrian's activity level never changes •   4:41 – how Adrian measures his activity•   6:03 – interacting with clients in person vs. virtually•   6:48 – the importance of working on the weekend•   7:52 – making sure people know what you do•   10:12 – lunch meetings vs. open houses•   12:51 – using metrics to define success•   14:20 – Adrian's definition of a perfect week•   15:44 – how to not be overly salesy to agents•   17:43 – getting people in the community to think of you for their home loanResources mentioned in this episode:Real Producers Magazine Show Contributors:Adrian WebbConnect on LinkedIn Connect on Facebook Connect on InstagramAbout the Host:Justin White is UWM's in-house brand journalist and the host of the daily news video, Inside Pass. He creates engaging content across multiple platforms to promote the benefits of the wholesale channel and partnering with UWM. A seven-time Emmy-award winner, Justin is a graduate of the S.I. Newhouse School of Public Communications at Syracuse University. Connect with Justin on LinkedIn, Instagram, or Twitter Connect with UWM on Social Media:•   Facebook •   LinkedIn •   Instagram •   Twitter •   YouTubeHead to uwm.com to see the latest news and updates.

Artificial intelligence is beginning to significantly impact the jobs market - resulting in losses and slower hiring. Shelly Palmer, CEO of the Palmer Group and Professor of Advanced Media in Residence at the Newhouse School of Public Communications at Syracuse University joins Rob Hart on the WBBM Noon Business Hour to discuss...

Welcome to Common Concern: Conversations on Anti-Asian Racism in the Wake of COVID-19. This is a special Below the Radar series produced in collaboration with Toronto Metropolitan University and SFU's Vancity Office of Community Engagement. Common Concern is a mini-series that considers the historical context, and short and long term impacts of a rise of anti-Asian racism during the COVID-19 pandemic, through the lens of academics and community organizers. In this introductory episode, Canadian Journal of Communication editor Stuart Poyntz is joined by Sibo Chen to discuss the origins of Common Concern, as an offshoot of Sibo's ongoing research, the potential for podcasting as an accessible vehicle for knowledge mobilization, and the development of this special series in partnership with Below the Radar. Bios: Sibo Chen Sibo Chen is an Assistant Professor in the School of Professional Communication at Toronto Metropolitan University. As a critical communication scholar by training, his areas of interest include Public Communication of Climate and Energy Policy, Risk and Crisis Communication, Transcultural Political Economy, and Critical Discourse Analysis. Currently, he serves as Executive Board Members of the International Environmental Communication Association as well as the Canadian Communication Association. Stuart R. Poyntz Stuart R. Poyntz is Professor and Associate Director of the School of Communication and a Director of the Community Engaged Research Centre (CERi) at Simon Fraser University. His work in participatory research has largely involved teenagers in informal learning spaces and art institutes. He has been a Visiting Scholar at Queensland University of Technology, Griffith University, Hong Kong Baptist University, and the University of British Columbia, and was President of the Association for Research in Cultures of Young People. Stuart's research addresses children's media cultures, theories of public life, social care and urban youth cultures. He has published five books, including the forthcoming monograph, Youthsites: Histories of Creativity, Care and Learning in the City (Oxford UP), and has published widely in national and international peer-reviewed journals, including Oxford Review of Education, Popular Culture, Journal of Children and Media, Canadian Journal of Communication, Cultural Studies, Studies in Social Justice, Journal of Youth Studies, Review of Education, Pedagogy and Cultural Studies, and in various edited collections.

Julia Aoki hosts a discussion with Dr. Sibo Chen and Dr. Cary Wu on anti-Asian racism during the COVID-19 pandemic. Dr. Chen, assistant professor at Toronto Metropolitan University, discusses his research on media narratives, political polarization, and disinformation. Dr. Wu, an associate professor at York University, highlights the rise of anti-Asian racism and its impact on mental health. Sibo emphasizes the importance of bringing together diverse voices, including scholars, community practitioners, and journalists, to discuss and address the long-lasting impact of anti-Asian racism, which intensified during the pandemic. The conversation also covers the importance of understanding different perceptions of racism within Asian communities and the need for transdisciplinary research to address these issues effectively. Resources: Sibo Chen: https://www.torontomu.ca/procom/people/sibo-chen/ Cary Wu: https://profiles.laps.yorku.ca/profiles/carywu/ #StopAsianHate: https://www.degruyter.com/document/doi/10.1515/jtc-2021-2002/html?lang=en Angus Reid Institute: https://angusreid.org/ Bios: Sibo Chen Sibo Chen is an Assistant Professor in the School of Professional Communication at Toronto Metropolitan University. As a critical communication scholar by training, his areas of interest include Public Communication of Climate and Energy Policy, Risk and Crisis Communication, Transcultural Political Economy, and Critical Discourse Analysis. Currently, he serves as Executive Board Members of the International Environmental Communication Association as well as the Canadian Communication Association. Cary Wu Cary Wu (PhD, UBC) is an assistant professor of sociology at York University. His research focuses on political culture, race and ethnicity, and health inequality. He has published widely on these topics and often shares his research with the public via national and international TV, radio, and newspaper forums including NPR, CBC, CTV, Washington Post, Toronto Star, Maclean's, and The Economist. He is currently working on a five-year (2022-2026) SSHRC Insight Grant research project to develop a political sociology of health (PSH) to study social and political trust as essential determinants of health.

The following guest sits down with host Justin White:•   Brandon Brotsky – Co-founder and Co-owner, Reach Home LoansCommit to Creating Content to Grow Your Brand and Your BusinessThere's no better way to get in front of clients and referral partners than by making sure they see you as often as possible. Why should mortgage loan originators commit to creating video content? Listen to Episode #96 of Good. Better. Broker. to find strategies for creating videos that will turn you into someone who borrowers and real estate agents want to work with.In this episode of the Good. Better. Broker. podcast, you'll learn how to enhance your brand through a consistent commitment to content creation.In this episode, we discuss ...•   1:32 – How Brandon's brand helps differentiate him from others•   2:48 – The decision to focus on video content for social media•   5:12 – How Brandon got comfortable in front of the camera•   6:20 – How Brandon generates ideas for his videos•   8:20 – How AI influences Brandon's content•   9:46 – Repurposing content ideas•   11:00 – Ways Brandon hooks his audience•   12:15 – Brandon's best-performing video concept•   13:57 – How to balance originating vs. creating content•   17:36 – Long-term content•   20:24 – How social media content helps Brandon help his agents•   22:18 – Brandon's future plans for contentShow Contributors:Brandon BrotskyConnect on LinkedInConnect on FacebookConnect on InstagramAbout the Host:Justin White is UWM's in-house brand journalist and the host of the daily news video, Inside Pass. He creates engaging content across multiple platforms to promote the benefits of the wholesale channel and partnering with UWM. A seven-time Emmy-award winner, Justin is a graduate of the S.I. Newhouse School of Public Communications at Syracuse University.Connect with Justin on LinkedIn, Instagram or TwitterConnect with UWM on Social Media:•   Facebook•   LinkedIn•   Instagram•   Twitter•   YouTubeHead to uwm.com to see the latest news and updates.

In this episode of Confessions of a Higher Ed CMO, Jaime Hunt sits down with leadership coach, author, and longtime friend Melissa Farmer Richards to unpack her new book, The 30-60-90 Day Handbook. The conversation dives deep into how new and seasoned leaders alike can thrive in higher ed by mastering the fundamentals of trust, credibility, and commitment—while navigating modern leadership challenges like burnout, crises, and emerging AI tools. Whether you're stepping into a VP role or eyeing leadership from your current position, this episode offers actionable strategies to lead with authenticity and resilience.The 30-60-90-Day Handbook: Checklists for Communications and Marketing Leaders in Higher EducationGuest Name: Melissa Richards, Founder and Principal, iMarketingMixGuest Socials: LinkedIn: http://www.linkedin.com/in/melissafarmerrichardsInstagram: https://www.instagram.com/imarketingmix/Bluesky Social: https://bsky.app/profile/melissarichards.bsky.socialGuest Bio: Principal and founder of iMarketingMix LLC, Melissa Farmer Richards, MPA, APR is an author, teacher, consultant, facilitator, and leadership coach. Dubbed The Checklist Guru™, she authors The Weekly Leadership Checklist™ and designed The Three Fundamentals of Leadership™ proprietary coaching curriculum.Melissa's 32-year career spans corporate industry, technology, small business start-ups, nonprofits, and higher education administration. She has held senior positions at start-up software companies and global technology organizations, and later led in such roles as chief of staff and vice president for communications, marketing, and enrollment, serving liberal arts colleges and a large public university. She also has founded two small businesses and co-founded two nonprofits, a children's museum and a genetics research foundation.Melissa earned a Master of Public Administration at Virginia Tech and a Bachelor of Arts at the University of Virginia. She also achieved the Accreditation in Public Relations credential and the Association of Governing Boards Board Professional Certificate. Having led award-winning creative teams, she was nominated for the American Marketing Association Nonprofit Marketer of the Year 2022 and named one of 30 Vice Presidents to Follow in 2018 by Leadership in the Digital Age.A natural public speaker and experienced writer, Melissa has spoken at dozens of national conferences and authored more than 100 papers and articles. Her first book, “The 30-60-90 Day Handbook: Checklists for Communications and Marketing Leaders in Higher Education,” is now available from the Council of Advancement and Support of Education. She has collaborated to organize four major TEDx events — including pitching the event and mentoring dozens of speakers —and led numerous conference planning committees. Throughout her three decades of leading internal teams, she developed many small and large professional development events, including a 10-course brand ambassador certificate program. She has contributed her leadership of communications strategy to significant fundraising campaigns, the largest of which was $400 million.Melissa serves as chair of the Public Relations Society of America Northeast District and immediate past president of the Central New York Chapter. She is a part-time adjunct instructor at Aurora University and previously taught at Utica University and the S.I. Newhouse School of Public Communications at Syracuse University.iMarketingMix LLC is a CASE Educational Partner, a Rising Team Channel Partner, and a CenterState CEO Member. As an entrepreneur, Melissa is a member of The Upside and the Central New York Women's Network. As an adjunct teacher, Melissa is a member of UPCEA, the online and professional education association.Author of The 30-60-90-Day Handbook: Checklists for Communications and Marketing Leaders in Higher Education (Council for Advancement and Support of Higher Education, 2025). - - - -Connect With Our Host:Jaime Hunthttps://www.linkedin.com/in/jaimehunt/https://twitter.com/JaimeHuntIMCAbout The Enrollify Podcast Network:Confessions of a Higher Ed CMO is a part of the Enrollify Podcast Network. If you like this podcast, chances are you'll like other Enrollify shows too! Enrollify is made possible by Element451 — the next-generation AI student engagement platform helping institutions create meaningful and personalized interactions with students. Learn more at element451.com.Attend the 2025 Engage Summit! The Engage Summit is the premier conference for forward-thinking leaders and practitioners dedicated to exploring the transformative power of AI in education. Explore the strategies and tools to step into the next generation of student engagement, supercharged by AI. You'll leave ready to deliver the most personalized digital engagement experience every step of the way.Register now to secure your spot in Charlotte, NC, on June 24-25, 2025! Early bird registration ends February 1st -- https://engage.element451.com/register

The following guest sits down with host Justin White:•   Craig Snell – VP of Sales, Milestone Mortgage SolutionsUsing an Education-Based Approach to Build Loyalty With Borrowers and AgentsSpending 45 minutes to an hour on an initial client call is a commitment, but if done properly, the return can be well worth the time. Why should mortgage brokers take an education-based approach with clients and referral partners? Listen to Episode #95 of Good. Better. Broker. to find out how the top-brokered LO in Massachusetts has won over borrowers and referral partners by advising instead of selling.In this episode of the Good. Better. Broker. podcast, you'll learn why taking the time to educate clients is a surefire way to not lose deals.In this episode, we discuss ...•   1:32 – why education became Craig's strategy•   3:14 – why Craig tells clients how he gets paid•   4:10 – how Craig avoids sounding like a salesperson•   5:34 – how Craig educates clients without overwhelming them•   7:27 – asking questions and explaining why you're asking them•   9:31 – telling clients about all their options and the best option•   10:29 – how to stop problems before they pop up•   11:29 – the impact of spending more time with clients on a first call•   15:26 – how relationships have helped Craig's production•   17:51 – how Craig's experience as a firefighter and paramedic helps him nowShow Contributors:Craig SnellConnect on LinkedInConnect on FacebookConnect on InstagramAbout the Host:Justin White is UWM's in-house brand journalist and the host of the daily news video, Inside Pass. He creates engaging content across multiple platforms to promote the benefits of the wholesale channel and partnering with UWM. A seven-time Emmy-award winner, Justin is a graduate of the S.I. Newhouse School of Public Communications at Syracuse University.Connect with Justin on LinkedIn, Instagram or TwitterConnect with UWM on Social Media:•   Facebook•   LinkedIn•   Instagram•   Twitter•   YouTubeHead to uwm.com to see the latest news and updates.

In this episode, host David de Roode sits down with Mike Howard, Chairman and CEO of Howard Energy Partners, live from the Thrive Conference in Houston, Texas. Mike shares his inspiring journey—from starting as a chemical engineer in publicly traded companies to founding and leading Howard Energy Partners.Their conversation explores the vital role of oil and gas in modern life, the value of reliable and affordable energy, and Howard's vision for growth in the U.S. and Mexico. They also dive into energy policy, public perception challenges, and how innovation is shaping the industry's future.Don't miss this insightful episode packed with a lot of experience!00:50 Podcast Sponsors and Their Contributions02:03 Welcome and Guest Introduction02:51 Mike Coward's Journey in the Oil and Gas Industry03:22 Howard Energy Partners and Its Operations04:29 Energy Infrastructure and Economic Development in Mexico11:34 Future Prospects and Challenges for Howard Energy Partners15:09 Energy Policy and Advocacy19:30 The Importance of Public Communication in the Energy Industry19:47 Energy Advocacy and Education20:38 Energy's Role in Alleviating Poverty20:55 Scott Kers and Switch Energy21:33 The 50-50-50 Initiative22:09 The Impact of Expensive Energy22:32 Challenges of Net Zero Policies24:46 The Paradox of Energy and Poverty25:49 The Role of Low-Cost Energy in Industry30:19 Innovation in the Energy Sector36:14 The Importance of Continuous Learning38:11 Closing Remarks and Future Plans

The following guests sit down with host Justin White:•   Jalen Scott – Mortgage Broker, Belong Lending•   Grace Mulcahy – Realtor®, @PropertiesTeaming Up With a Real Estate Agent to Become Top of Funnel With ClientsInstead of asking a real estate agent for referrals, imagine going to initial client meetings with them. How can mortgage loan originators partner with agents to build stronger relationships with borrowers and do more loans? Listen to Episode #94 of Good. Better. Broker. as we sit down with a mortgage broker and a Realtor® to find out how they complement each other and why they present themselves as a package deal.In this episode of the Good. Better. Broker. podcast, you'll learn how to win over real estate agents and get more face time with borrowers.In this episode, we discuss ...•   1:51 – the partnership between Jalen and Grace•   2:40 – what most lenders do when they approach Grace for business•   4:43 – how Jalen determines which real estate agents he wants to work with•   5:33 – what Grace looks for in her lending partners•   6:33 – educating clients•   7:34 – why Jalen and Grace started going to initial client meetings together•   9:10 – the importance of synergy between a broker and an agent with client interactions•   11:29 – how being a package deal helps Jalen and Grace work with more clients•   13:47 – bringing ideas to agents to help them get more business•   15:55 – why real estate agents prioritize availability from their lenders•   17:35 – how Jalen came through for Grace on a weekend•   19:00 – how Grace has helped Jalen become a better LO•   21:15 – why an agent-broker partnership helps with beating other offersShow Contributors:Jalen ScottConnect with Jalen on LinkedInConnect with Jalen on FacebookConnect with Jalen on InstagramGrace MulcahyConnect with Grace on FacebookConnect with Grace on InstagramConnect with Grace on TikTokAbout the Host:Justin White is UWM's in-house brand journalist and the host of the daily news video, Inside Pass. He creates engaging content across multiple platforms to promote the benefits of the wholesale channel and partnering with UWM. A seven-time Emmy-award winner, Justin is a graduate of the S.I. Newhouse School of Public Communications at Syracuse University.Connect with Justin on LinkedIn, Instagram or TwitterConnect with UWM on Social Media:•   Facebook•   LinkedIn•   Instagram•   Twitter•   YouTubeHead to uwm.com to see the latest news and updates.

The following guest sits down with host Justin White:•   Keith Richardson – President, Coast 2 Coast Mortgage LendingLoan Originators are Looking for Tech, Leads, and Retention Tools – but That's Not AllAs mortgage brokerages look to hire and retain talented loan originators, broker-owners are asking themselves an important question: what do LOs want from the company where they hang their license? Listen to episode #93 of Good. Better. Broker. as we sit down with the president of a mortgage company that closed over $1B in loan volume in 2024. He'll explain how their support-focused approach has fueled production and retention.In this episode of the Good. Better. Broker. podcast, you'll find out why prioritizing LO support helps mortgage brokers keep talented loan originators.In this episode, we discuss ...•   1:41 – how Keith keeps talented loan originators•   2:15 – how Keith's experience outside mortgage helped shape his leadership style•   2:47 – what Keith does to help his LOs solve the revenue riddle•   3:23 – what Keith does to make sure his LOs feel taken care of•   4:01 – the biggest needs of LOs in today's mortgage landscape•   4:46 – how Keith provides happiness through operations•   5:50 – why a faster and easier process matters for LOs•   6:29 – why Keith gets back to all of his LOs within an hour•   7:21 – how Keith has come to have an empathetic approach•   8:28 – supporting LOs while also holding people accountable•   9:51 – why Keith tells recruits their best reference is current LOs at the company•   10:35 – feedback from Keith's LOs on why they stay with the company•   11:47 – Keith's advice for other brokers on keeping top talentShow Contributors:Keith RichardsonConnect on LinkedInConnect on FacebookConnect on InstagramAbout the Host:Justin White is UWM's in-house brand journalist and the host of the daily news video, Inside Pass. He creates engaging content across multiple platforms to promote the benefits of the wholesale channel and partnering with UWM. A seven-time Emmy-award winner, Justin is a graduate of the S.I. Newhouse School of Public Communications at Syracuse University.Connect with Justin on LinkedIn, Instagram, or TwitterConnect with UWM on Social Media:•   Facebook•   LinkedIn•   Instagram•   Twitter•   YouTubeHead to uwm.com to see the latest news and updates.

In a world with increasing conflicts, governments are under pressure to increase their defence spending. In Ireland, the government announced a record €1.4 billion defence budget for 2025. This trend makes the production and exporting of dual-use technologies fundamentally strategic for international markets. Pat O'Connor has experienced this with his company VRAI, which he founded in 2017. Pat  believes that dual-use technologies will continue to play a big role in our economies and I recently caught up with him.Pat talks about his background, the startup journey, simulation technology, dual use technology, and more.More about Pat O'Connor:Pat O'Connor is a Co-Founder and CEO of VRAI. He served in the Irish Defence Forces for over 20 years, where he undertook a variety of roles, including Reconnaissance Unit Commander, Deputy Director of Communications and as a spokesperson for Three Irish Chiefs of Defence.  He also completed over three years of operationally deployed service with the United Nations' Peacekeeping and Peace Enforcement missions in Liberia, Syria, Lebanon and Israel. Pat also has an M.A. in Political and Public Communication as well as an MSc in Business, Leadership and Management and founded VRAI alongside Niall Campion in 2017 to provide greater simulation training technology to military forces.

Julian KheelFounder and CEOPoints PathOver the last 15 years, Julian Kheel has become one of the world's top experts on travel rewards. He first learned the ins and outs of travel loyalty programs while flying more than 200,000 miles a year as a TV producer and director for World Wrestling Entertainment (and yes, of course it's all real). He expanded his expertise on travel topics in the following years, writing about travel for U.S. News and World Report, along with popular weekly columns for the travel rewards websites Frequent Miler and Travel Codex.Noting Kheel's growing following, he was recruited in 2016 to work at The Points Guy, the largest website in the world covering travel rewards, where he served as both Editorial Director and Director of Special Projects. He was the creator of the site's now‐annual “Best and Worst U.S. Airlines” special report, as well as personally authoring its first and second yearly editions, both of which drew attention from hundreds of media outlets across the country.Following his time at The Points Guy, Kheel became a Senior Editor at CNN covering both travel and finance topics, and launched the company's first e‐commerce division focused on travel rewards. Battling through the global stoppage in travel from the pandemic, he grew the small section from its infancy to over seven figures of annual revenue in only three years.In 2023, Kheel left CNN to become the founder and CEO of Points Path, a company that helps people utilize their travel rewards. The company's browser extension not only shows travelers the cost in points and miles of every flight directly in Google Flights, but also indicates whether using points or miles for each flight is the better deal. In just 8 months, Points Path has grown to over 40,000 users, and has been lauded by numerous travel publications.Kheel has appeared regularly as an analyst to discuss finance, travel and loyalty programs on national television segments for CNN, Bloomberg News, CNBC's “Squawk Box,” Yahoo Finance and Cheddar TV, as well as on ABC and CBS Radio. He has been quoted in The Washington Post, The Wall Street Journal, the Chicago Tribune, and many other print and web outlets on travel-related topics. He has also worked as a consultant for the “Big 3” US airlines, advising them on their frequent flyer programs.Originally from New York and South Florida, Kheel is a graduate of Syracuse University's Newhouse School of Public Communications with a bachelor's degree in television, radio and film production. His hobbies include managing his ever‐changing personal inventory of 25+ credit cards while maintaining a credit score of over 800.summaryIn this episode of the Big World Made Small podcast, host Jason Elkins interviews Julian Kheel, founder and CEO of Points Path. Julian shares his unique journey from being a reluctant traveler to becoming an expert in travel rewards and frequent flyer miles. He discusses his experience working with WWE, the importance of understanding travel points, and how Points Path simplifies the process of finding the best flight deals. The conversation also covers tips for maximizing travel rewards, the value of credit cards, and the future of Points Path.takeawaysJulian Kheel initially disliked travel but overcame his discomfort through frequent flying for work.Points Path is a browser extension that helps users find the best flight deals using points or cash.Frequent flyer programs are more valuable than airlines themselves, especially post-pandemic.S Learn more about Big World Made Small Adventure Travel Marketing and join our private community to get episode updates, special access to our guests, and exclusive adventure travel offers on our website.

The following guest sits down with host Justin White:•   Haley McGovern – Loan Officer, CMS Mortgage SolutionsEvery Borrower and Agent You Interact With Could Be the One That Changes Your CareerThere's no way to know when a major opportunity will present itself – but you can be ready for it. Haley McGovern was, and now she has referrals coming in and people marketing on her behalf.  How can loan originators come through for clients and referral partners when they're most in need? Listen to Episode 92 of Good. Better. Broker. to find out how Haley's consistent approach to service helped her secure relationships that produce multiple referrals.In this episode of the Good. Better. Broker. podcast, you'll find out why every mortgage loan originator is one connection away from a career breakthrough.In this episode, we discuss ...•   1:36 – what Haley did to set herself up for a career breakthrough•   2:26 – how Haley earned one of her biggest referral sources•   3:53 – how Haley helps real estate agents•   4:40 – how Haley earns referrals from agents•   5:15 – real estate agents marketing for Haley•   6:10 – what Haley does to impress listing agents•   7:24 – how Haley's office has contributed to her success•   8:57 – the importance of real relationships with agents•   10:09 – being patient when it comes to business referrals•   12:08 – why Haley feels comfortable being more aggressive to get business•   14:15 – how to be ready when a breakthrough opportunity arisesShow Contributors:Haley McGovernConnect on FacebookConnect onInstagramAbout the Host:Justin White is UWM's in-house brand journalist and the host of the daily news video, Inside Pass. He creates engaging content across multiple platforms to promote the benefits of the wholesale channel and partnering with UWM. A seven-time Emmy-award winner, Justin is a graduate of the S.I. Newhouse School of Public Communications at Syracuse University.Connect with Justin on LinkedIn, Instagram, or TwitterConnect with UWM on Social Media:•   Facebook•   LinkedIn•   Instagram•   Twitter•   YouTubeHead to uwm.com to see the latest news and updates.

Episode Description In this episode, Jill Tirone is joined by Amelia Fazio to discuss how dance studio owners can empower their teachers to become true stakeholders in their business. They explore why teacher engagement is essential, how to create a positive studio culture, and practical ways to help teachers feel invested in the studio's success. Key Takeaways Why Teachers Matter as Stakeholders - Teachers are frontline brand ambassadors who shape the student experience. Building Teacher Engagement & Buy-In - Create a studio culture where teachers feel valued, encouraged, and included. The Power of Communication - Keep teachers informed about policies, schedules, and changes while Providing them with resources and clear paths for handling student or parent concerns. Encouraging Teacher Investment in Studio Growth - Provide ongoing education, leadership opportunities, and support for professional development. Showing Appreciation & Strengthening Relationships - Small gestures, such as studio logo wear or handwritten notes, can boost morale. Episode Timestamps [01:37] Amelia's background and experience in dance, business, and arts nonprofits. [04:34] Who are the stakeholders in your studio, and why does it matter? [09:26] Strategies to keep teachers informed and aligned with your vision. [13:48] Ways to make teachers feel invested in the studio's success. [16:14] Overcoming challenges to teacher participation and involvement. [19:32] How teachers influence retention and enrollment growth. [26:07] Ensuring teachers align with studio goals and expectations. [31:20] Ideas for showing appreciation and boosting teacher morale. Links Mentioned in this Episode... Energize Conference and Expo: https://www.energizeconference.com/ Dance Studio Owner: https://www.dancestudioowner.com/public/joinnow.cfm About Our Guest: Amelia's lifelong passion for dance started at the age of five, leading her to train with some of the most renowned instructors in the field. After her own dance career, she earned a degree in Public Communications and combined her love of dance with business, working in arts nonprofits, apparel, and costume design before joining Revolution in 2021. Rate, Review & Subscribe! If you loved this episode, be sure to subscribe and leave us a review. Your feedback helps us continue to bring valuable content to the dance community! Running a dance studio is hard work, and growing your studio is even more of a challenge. No matter if you're just starting out—or perhaps you're a well-established owner; we understand that it's a uniquely demanding and personal business to own and operate. Be more effective and productive.  As studio owners ourselves, we've been there. But, it's also very possible to be a happy owner of a thriving dance business that you love. Learn More About Membership: http://www.DanceStudioOwner.com/podcast

The following guests sit down with host Justin White:•   Michael Cain and Tracy Campagna – Mortgage Brokers, C2 FinancialBuild Relationships and Business by Engaging With Real Estate Agents on Social MediaWhen Michael Cain and Tracy Campagna moved to San Diego from Chicago, they didn't know anyone. Now, if you look at their social media, it looks like they know everyone. How did Michael and Tracy use Instagram to connect with real estate agents who consistently give them referrals? Listen to Episode #91 of Good. Better. Broker. as we find out the secrets to their successful social strategies.In this episode of the Good. Better. Broker. podcast, you'll learn how to build relationships with real estate agents through Instagram.In this episode, we discuss ...•   1:51 – the impact social media has had on Michael and Tracy's business•   2:41 – why Michael and Tracy chose to use social media as a business strategy•   4:28 – how Michael and Tracy came up with their Instagram handle•   6:23 – how Michael and Tracy attract real estate agents through social media•   7:35 – prospecting for real estate agents you may connect with•   9:57 – how Michael and Tracy complement each other•   11:53 – why Instagram is Michael and Tracy's preferred social platform•   12:31 – determining content for posts vs. stories•   14:39 – getting engagement from followers•   16:16 – why Michael and Tracy decided to hire a social media manager•   17:02 – getting leads from Instagram•   18:29 – connecting with people online vs. in-person•   20:06 – finding common ground with real estate agents•   21:11 – making social media a priorityShow Contributors:Michael Cain and Tracy CampagnaConnect with Michael on LinkedInConnect with Tracy on LinkedInConnect on FacebookConnect on InstagramAbout the Host:Justin White is UWM's in-house brand journalist and the host of the daily news video, Inside Pass. He creates engaging content across multiple platforms to promote the benefits of the wholesale channel and partnering with UWM. A seven-time Emmy-award winner, Justin is a graduate of the S.I. Newhouse School of Public Communications at Syracuse University.Connect with Justin on LinkedIn, Instagram, or TwitterConnect with UWM on Social Media:•   Facebook•   LinkedIn•   Instagram•   Twitter•   YouTubeHead to uwm.com to see the latest news and updates.

In this powerful conversation, we sit down Harriet Brown, Professor of Magazine, News, & Digital Journalism at the Newhouse School of Public Communications, to unravel the deep-rooted beliefs around eating disorders, diet culture, and body image. Harriet shares her personal journey as well as the historical and societal forces that continue to fuel our obsession with thinness. We dig into the research, explore the harm caused by intentional weight loss, and discuss how we can start breaking free from these toxic narratives. It's an eye-opening episode about redefining health, challenging what we've been taught, and planting the seeds for self-acceptance.Mentioned in this episode:Click link to try WeShape free!weshape.com/free Have WeShape build you a better workout

The following guest sits down with host Justin White:•   Carrie Gusmus – President and CEO, Aslan Home LendingThere's a Difference Between Being a Top Producer and a Productive OriginatorCarrie Gusmus admits she probably spends more time individually developing her LOs than most mortgage brokers. Its part of her mission to bring out the greatness in everyone. How can brokers develop loan originators who are productive and happy? Listen to Episode 90 of Good. Better. Broker. to find out how Carrie sets her people up to have a fulfilling career and life.In this episode of the Good. Better. Broker. podcast, you'll learn how to train and develop originators no matter their level of experience.In this episode, we discuss ...•   1:31 – Carrie's methods for developing productive originators•   2:28 – hiring people with no previous mortgage experience•   4:22 – Carrie's training and coaching model•   7:07 – authenticity as a salesperson•   7:55 – loan originators overcomplicating things•   9:28 – why Carrie tweaks her training program•   11:05 – recruiting originators who fit the company•   13:18 – why you don't have to be a top producer to be productive•   15:37 – bringing greatness out of originators•   17:37 – coaching people up or coaching them out•   19:51 – Carrie's advice on developing productive LOsResources mentioned in this episode:Success TrackShow Contributors:Carrie GusmusConnect on LinkedInConnect on FacebookConnect onInstagramAbout the Host:Justin White is UWM's in-house brand journalist and the host of the daily news video, Inside Pass. He creates engaging content across multiple platforms to promote the benefits of the wholesale channel and partnering with UWM. A seven-time Emmy-award winner, Justin is a graduate of the S.I. Newhouse School of Public Communications at Syracuse University.Connect with Justin on LinkedIn, Instagram, or TwitterConnect with UWM on Social Media:•   Facebook•   LinkedIn•   Instagram•   Twitter•   YouTubeHead to uwm.com to see the latest news and updates.

Born in Germany with Vietnamese roots, and raised in Switzerland, Dr. Kim Dang is a dynamic force in both academia and the arts. A Zurich University alumna, Kim earned a BA in Film Science, Media, and Public Communication, along with an MA and PhD in Mathematics, focusing on Random Matrix Theory. As a former Yale professor of Applied Mathematics, Kim boldly transitioned to film production and acting. Her boutique media and film production company is dedicated to crafting captivating biopics and legacy stories. Now based in NYC, she helps decision-makers navigate personal and professional challenges through her innovative "The Art Of Starting Over" and “Quiet Wealth Creation” coaching programs.Dr. Kim Dang is a visionary self-made entrepreneur and actress with Vietnamese roots, based in NYC. A former Yale Applied Mathematics professor, Kim transitioned from academia to the world of film. With degrees in Film Science and Mathematics from Zurich University, Kim founded Dark Runner, a company with a mission to inspire and empower through storytelling, illuminating true narratives that unlock human potential and guide individuals on their own transformative journeys. Her coaching programs are designed for decision-makers navigating rough and ever-changing territories. Her film company section specializes in biopics and legacy films. Her Mission is: "to inspire and empower through storytelling, illuminating true narratives that unlock human potential and guide individuals on their own transformative journeys."In this episode, we discover the following: The art of starting over. The power and importance of your WHY. How to be driven by vision, instead of fear. Going from mathematician to film producer to coach.With podcast host: Mark SephtonHope you'll enjoy the episode! Hosted on Acast. See acast.com/privacy for more information.

The following guest sits down with host Justin White:•   Eric Katz – President, Independence Home LoansYou can't always win a deal in the first minute and a half of a sales call, but you can certainly lose it. How can mortgage loan originators set themselves up for success on the phone? Listen to episode 89 of Good. Better. Broker. as we sit down with a mortgage broker who reveals a sales philosophy that helped his company bring in almost $1 billion in loans last year.In this episode of the Good. Better. Broker. podcast, you'll learn strategies for nailing the first 90 seconds of a sales call.In this episode, we discuss...•   1:32 – keys to Eric's success as a mortgage loan originator•   2:45 – how Eric trains his sales team•   3:47 – 3 keys to the beginning of a sales call•   5:19 – why the first 90 seconds of a sales call are crucial•   6:45 – starting calls the same way•   8:46 – building trust and understanding clients' needs•   10:14 – having the right mindset before getting on a call•   11:43 – the importance of having no distractions while on a call•   12:36 – learning and using sales scripts•   14:53 – how to disarm and differentiate•   16:28 – tracking data and call coaching•   19:21 – Eric's message to LOs on the first 90 seconds of a callShow Contributors:Eric KatzConnect on LinkedInConnect on FacebookConnect onInstagramAbout the Host:Justin White is UWM's in-house brand journalist and the host of the daily news video, Inside Pass. He creates engaging content across multiple platforms to promote the benefits of the wholesale channel and partnering with UWM. A seven-time Emmy-award winner, Justin is a graduate of the S.I. Newhouse School of Public Communications at Syracuse University.Connect with Justin on LinkedIn, Instagram, or TwitterConnect with UWM on Social Media:•   Facebook•   LinkedIn•   Instagram•   Twitter•   YouTubeHead to uwm.com to see the latest news and updates.

About this episode: In the first few days of President Trump's second term he signed a blitz of executive actions. In today's episode: a look at some of the actions and memos that take aim at key public health policies including the communications pause for health and science agencies, a pause on NIH study sections, immediate posturing on DEI initiatives, exiting the Paris Agreement and WHO, and more. Note: These podcasts are a conversation between the participants, and do not represent the position of Johns Hopkins University. Guest: Dr. Josh Sharfstein served in a number of political roles in his career including as the Secretary of the Maryland Department of Health, the Principal Deputy Commissioner of the U.S. Food and Drug Administration, as Commissioner of Health for Baltimore City, and as a Congressional health policy advisor. Host: Stephanie Desmon, MA, is a former journalist, author, and the director of public relations and communications for the Johns Hopkins Center for Communication Programs, the largest center at the Johns Hopkins Bloomberg School of Public Health. Show links and related content: Memo: Immediate Pause on Issuing Documents and Public Communications (pdf)—Department of Health & Human Services Ending Radical and Wasteful Government DEI Programs and Preferencing—White House Executive Order Putting America First In International Environmental Agreements—White House Executive Order Withdrawing the United States From the World Health Organization—White House Executive Order Federal health agencies told to halt all external communications—NPR Trump administration halts NIH grant-making process—The Hill Trump is withdrawing the U.S. from WHO. Here's what that means—Science News Statement From Dr. Richard Besser on DEI and Health—The Robert Wood Johnson Foundation Contact us: Have a question about something you heard? Looking for a transcript? Want to suggest a topic or guest? Contact us via email or visit our website. Follow us: @‌PublicHealthPod on Bluesky @‌JohnsHopkinsSPH on Instagram @‌JohnsHopkinsSPH on Facebook @‌PublicHealthOnCall on YouTube Here's our RSS feed

The following guest sits down with host Justin White:•   David Kakish – Branch Manager, C2 FinancialDavid Kakish is part mortgage broker, part mad scientist. He tests out everything and then builds systems and processes around what works best. How did this strategy help David double his business? Listen to Episode 88 of Good. Better. Broker. to find out how he earns business without having to ask for it.In this episode of the Good. Better. Broker. podcast, you'll learn how a newer mortgage broker 2X'd his business by creating processes to impress real estate agents and borrowers.In this episode, we discuss...•   1:24 – David doubling his business in 2024•   2:08 – David's previous career as a pastor•   3:15 – systems and processes that have helped David succeed•   7:14 – testing out processes to see what's most effective•   8:49 – why David refers to loans as happy accidents•   12:23 – how David utilizes data and tracking leads•   14:52 – David's perspective on real estate agent relationships•   17:07 – testing out cold calls•   21:24 – how David attracts new real estate agents•   23:51 – David's advice for creating processes with people in mindResources mentioned in this episode:RETRShow Contributors:David KakishConnect on LinkedInConnect on FacebookConnect on InstagramAbout the Host:Justin White is UWM's in-house brand journalist and the host of the daily news video, Inside Pass. He creates engaging content across multiple platforms to promote the benefits of the wholesale channel and partnering with UWM. A seven-time Emmy-award winner, Justin is a graduate of the S.I. Newhouse School of Public Communications at Syracuse University.Connect with Justin on LinkedIn, Instagram or TwitterConnect with UWM on Social Media:•   Facebook•   LinkedIn•   Instagram•   Twitter•   YouTubeHead to uwm.com to see the latest news and updates.