Generative AI in the Enterprise

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Welcome to Keyhole Software's first-ever Podcast Series, Generative AI in the Enterprise. Chief Architect, Zach Gardner, talks with industry leaders, founders, tech evangelists, and GenAI specialists to find out how they utilize Generative AI in their businesses. And we're not talking about the surface-level stuff! We dive into how these bleeding-edge revolutionists use GenAI to increase revenue and decrease operational costs. You'll learn how they have woven GenAI into the very fabric of their business to push themselves to new limits, beating out competition and exceeding expectations.

Keyhole Software


    • Aug 20, 2024 LATEST EPISODE
    • every other week NEW EPISODES
    • 25m AVG DURATION
    • 37 EPISODES


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    Latest episodes from Generative AI in the Enterprise

    Amir Elion, CEO of Think Big Leaders

    Play Episode Listen Later Aug 20, 2024 20:41


    Another great episode this time featuring the CEO of Think Big Leaders and innovation enthusiast, Amir Elion. Amir has worked with clients of all sizes, from all industries, on many different sides of business. His bread and butter is helping teams hone strategy, transform processes, and expand perspectives to find success in the ever-changing technological landscape. Now, at Think Big Leaders, Amir is using his expertise to help companies successfully adopt and innovate with #GeneratvieAI. He works with clients on how to leverage #AI for their specific user base and product portfolios. As a part of Think Big Leaders, he has also developed more general workshops and courses that can be applied to a wide range of different business types and situations. Amir's perspective on #GenAI is exciting, and his breadth of experience provides valuable insight. What are you doing to leverage AI in your processes today? Like, Subscribe, and Follow: YouTube: https://www.youtube.com/channel/UCAIUNkXmnAPgLWnqUDpUGAQ LinkedIn: https://www.linkedin.com/company/keyhole-software Twitter: @KeyholeSoftware Find even more Keyhole content on our website (https://keyholesoftware.com/podcast/). About Amir: Amir Elion has a passion for innovation, and he implements and shares it with others whenever he can. He also helps leaders and organizations understand, think about, and enforce Generative AI solutions, tools, and strategies. Amir has led dozens of business, management, innovation, and transformation processes. He has a proven track record of leading successful project, product, and solution teams, change management, and business processes. Amir's specialties include Generative AI strategy, applications, and skills (ChatGPT, Microsoft Copilot, and OpenAI on Azure, Midjourney, AWS Bedrock, and more), Digital Innovation, Systematic Inventive Thinking (SIT) and Inventive Problem Solving (TRIZ), Amazon Web Services (AWS), Virtual and Augmented Reality, Product Management and Development, Learning Strategy and Technologies, Workshop facilitation, and more. Amir on LinkedIn: https://www.linkedin.com/in/amirelion/ Think Big Leaders: https://www.thinkbigleaders.com/ Generative AI. Done Right: @ThinkBigLeaders 

    Debbie Reynolds, Founder, CEO, & Chief Data Privacy Officer

    Play Episode Listen Later Aug 6, 2024 25:36


    Debbie Reynolds joins Zach on the podcast today. Debbie has been involved in #DigitalTransformation for decades across a variety of industries. She found her niche in #DataPrivacy, working on the bleeding edge with corporations as large as McDonald's, helping them prepare for the General Data Protection Regulations (GDPR). Eventually, she started her own consulting firm, focused on counseling companies around data privacy compliance and strategy. Debbie's views on #GenerativeAI are, of course, filtered through the lens of privacy. She cautions her clients, big and small alike, to be wary of the confidentiality of the information they input into LLMs. After the info is given to the AI, it can be extracted - even if code is written to suppress it. On the flip side, an absence of information can also be dangerous. Even though AI is a machine, it still holds biases, and these biases can encroach on liberty, run afoul of the laws, and even harm people. Debbie encourages users to remember: it's the AI platform's profit and the user's risk, so be diligent about the way you use it. Especially with the impending AI Act (which promises some of the stiffest legislative penalties), she prescribes leveraging AI and LLMs for low-risk use cases like summarizing content or drafting emails. In Debbie's words, #AI "is a source of information not a source of truth; you as the human have to bring the truth." Like, Subscribe, and Follow: YouTube: https://www.youtube.com/channel/UCAIUNkXmnAPgLWnqUDpUGAQ LinkedIn: https://www.linkedin.com/company/keyhole-software Twitter: @KeyholeSoftware Find even more Keyhole content on our website (https://keyholesoftware.com/podcast/). About Debbie: Debbie Reynolds, known as "The Data Diva," has solidified her reputation as a leading authority in the fields of Data Privacy and Emerging Technology. With a focus on industries including AdTech, FinTech, EdTech, Biometrics, IoT, AI, Smart Manufacturing, Smart Cities, Privacy Tech, Smartphones, and Mobile App Development, Debbie has over 20 years of experience navigating the complex landscape of Data Privacy and Data Protection. Debbie's contributions to the field have earned her numerous accolades, including being named one of the Global Top Eight Privacy Experts by Identity Review and one of the Global Top 30 CyberRisk Communicators by The European Risk Policy Institute in 2020 and 2021. In 2022, the U.S. Department of Commerce appointed her to the Internet of Things (IoT) Advisory Board, and she served as the IEEE Committee Chair for Cyber Security for Next Generation Connectivity Systems. Debbie on LinkedIn: https://www.linkedin.com/in/debbieareynolds/ Debbie Reynolds Consulting: https://www.debbiereynoldsconsulting.com/ 

    Mark Herschberg, Author of The Career Toolkit

    Play Episode Listen Later Jul 30, 2024 31:26


    Zach hosts tech leader, CTO, MIT professor, and author - Mark Herschberg. Mark's resume is impressive and storied; highlights include helping HBS develop market theory training software and parachuting into Fortune 500 companies to foster start-up-like innovation. He has also worked extensively with #BigData and #MachineLearning AI since the 90s, developing a number of data-driven projects, some of which use AI. Currently, Mark is doing a lot of work with #GenerativeAI; he holds patents that use #GenAI and is currently working with a handful of companies whose products are based on AI. Zach and Mark talk about his current projects as well as a number of issues GenAI poses to tech and society at large. They hit on hallucinations and the need for Generative AI that cites its sources. They talk about AI's impact on the signal-to-noise ratio (misinformation) and how both machines and humans need to be better trained to fact-check information. They also discuss future engineers and the continued need to understand what's going on under the hood of the software, even if GenAI makes troubleshooting easier. Like, Subscribe, and Follow: YouTube: https://www.youtube.com/channel/UCAIUNkXmnAPgLWnqUDpUGAQ LinkedIn: https://www.linkedin.com/company/keyhole-software Twitter: @KeyholeSoftware Find even more Keyhole content on our website (https://keyholesoftware.com/podcast/). About Mark: Mark Herschberg is a seasoned executive and cybersecurity expert who bridges the divide between business and technology. He has started, grown, and fixed startup companies spanning over a dozen different verticals as well as helped two Fortune 500 companies with their internal startup initiatives. Mark has also been involved in creating educational programs for MIT and Havard Business School. Of late, he's helped companies think through their artificial intelligence strategy in general and particularly AI cybersecurity issues. Find Mark on LinkedIn: https://www.linkedin.com/in/hershey/ Mark's Book, The Career Toolkit: https://www.thecareertoolkitbook.com/  Brain Bump: https://brainbumpapp.com/ 

    Shahzad Zafar, CTO at Trualta

    Play Episode Listen Later Jul 9, 2024 26:24


    Zach welcomes old friend and CTO of Trualta, Shahzad Zafar on the pod today. Shahzad has always been interested in solving hard problems, which is what drew him to computer programming in the first place, and his family's background in medicine gave him a particular fascination with healthcare. He kicked off his career at Cerner and has been working within the intersection of healthcare and technology ever since. Today, Zach and Shahzad delve specifically into how #GenAI is transforming how physicians, nurses, and the healthcare team care for patients. Shahzad highlights successful use cases he's seen as well as areas to take caution in, driving home the importance of error control and risk mitigation. #GenerativeAI has already and will continue to change healthcare for the better going forward. Key takeaways include...  Enhanced Diagnostic Support: Generative AI improves patient care by providing advanced diagnostics, boosting efficiency, and enabling faster decisions. AI-Powered Chatbots: AI chatbots offer quick, accurate answers to patient queries and assist in scheduling, reducing provider workload. Early Detection and Prevention: Generative AI analyzes data for early detection of conditions like sepsis, potentially saving lives by predicting critical health issues. Personalized Caregiver Support: Generative AI offers personalized education and support, helping caregivers access relevant resources and training tailored to patient needs. Like, Subscribe, and Follow: YouTube: https://www.youtube.com/channel/UCAIUNkXmnAPgLWnqUDpUGAQ LinkedIn: https://www.linkedin.com/company/keyhole-software Twitter: @KeyholeSoftware Find even more Keyhole content on our website (https://keyholesoftware.com/podcast/). About Shahzad: Shahzad Zafar is a healthcare technology leader who enjoys building high-performing products and teams. He has over 18 years of experience and is currently the CTO at Trualta. He has worked with both public and private Cloud Platforms and has worked with a varying tech stack through the years, including C++, Java, Laravel, Ruby, Flutter, Javascript, MySQL and Oracle. Shahzad also actively speaks at various conferences across the country. Shahzad on LinkedIn: https://www.linkedin.com/in/shahzad-zafar-a482462/ 

    Matthias Pupillo, CEO at FluentC

    Play Episode Listen Later Jul 2, 2024 20:45


    Matthias Pulpo joins Zach on GenAI in the Enterprise this week. Matthias got into technology the curious way, starting when he was 8, reverse engineering how everything worked. He started his own web development and design firm right out of high school and has continued in that entrepreneurial, growth-oriented vein throughout his career. GenAI has completely disrupted the language technology sector and is, therefore, integral to what Matthias and his team do now. Zach dives deeper into what that looks like, talking through the challenges Matthias has faced and how he sees Generative AI continuing to benefit the business.  Key Takeaways: Localization with GenAI: Using Generative AI for instant translations, enhancing global communication and accessibility. Multilanguage AI Challenges: #AI models need diverse language data to overcome biases and improve accuracy. Edge Device AI: Running Generative AI on edge devices is crucial for real-time applications in healthcare and finance. GenAI in Customer Service: Using Generative AI to expand customer support in multiple languages, making services more accessible. Like, Subscribe, and Follow: YouTube: https://www.youtube.com/channel/UCAIUNkXmnAPgLWnqUDpUGAQ LinkedIn: https://www.linkedin.com/company/keyhole-software Twitter: @KeyholeSoftware Find even more Keyhole content on our website (https://keyholesoftware.com/podcast/). About Matthias: With over a decade of experience in the software industry, Matthias Pupillo have a proven track record of success in leading complex software development projects from start to finish. He is skilled in a variety of programming languages and technologies and has a strong understanding of software architecture and design patterns. Find Matthias on LinkedIn: https://www.linkedin.com/in/matthiaspupillo/ 

    Jeff Winter, Sr. Director of Industry Strategy @ Hitachi Solutions

    Play Episode Listen Later Jun 18, 2024 22:01


    Today, Zach interviews LinkedIn Top Voice and Digital Transformation Strategist, Jeff Winter. From the beginning, Jeff's career has centered around manufacturing, with his latest focus being on Industry 4.0. You may have heard the buzz words, but do you know what Industry 4.0 and Digital Transformation really are? Zach and Jeff dive head first into these concepts, explaining their unique meanings and implications on the business world. The fourth industrial revolution is here. Let's embrace it together. Key Takeaways for Quick Consumption: Generative AI is revolutionizing industries by enhancing efficiency and reducing costs. Its applications span across sectors, impacting every role from frontline workers to CEOs. Use Generative AI to complement and enhance existing skills rather than replace them. This approach boosts productivity and effectiveness, allowing professionals to save time and improve the quality of their work. The rapid adoption of Generative AI, exemplified by tools like ChatGPT, marks a significant shift. Its integration into everyday tasks and business processes is becoming ubiquitous, demonstrating its profound potential and versatility. Like, Subscribe, and Follow: YouTube: https://www.youtube.com/channel/UCAIUNkXmnAPgLWnqUDpUGAQ LinkedIn: https://www.linkedin.com/company/keyhole-software Twitter: @KeyholeSoftware Find even more Keyhole content on our website (https://keyholesoftware.com/podcast/). About Jeff: Jeff Winter's passion is helping manufacturers digitally transform in innovative ways through Industry 4.0 technologies. Doing so requires a unique ability to bridge the gap between business strategy, industry trends, technology implementation, and change management. Jeff enjoys building collaborative relationships with clients, partners, coworkers, and industry evangelists to help empower manufacturers to achieve more. As the Industry strategy leader for manufacturing for Hitachi Solutions, he focuses on helping companies that build “things” (discrete manufacturers) or “stuff” (continuous/process manufacturers) digitally transform.  Jeff on LinkedIn: https://www.linkedin.com/in/jeffreyrwinter/ 

    Dr. Mark van Rijmenam, Strategic Futurist & Founder of The Digital Speaker

    Play Episode Listen Later Jun 11, 2024 26:22


    Zach hosts Strategic Futurist, TEDx speaker, and founder of The Digital Speaker, Dr. Mark van Rijmenam. Dr. van Rijemenam is a prolific, highly awarded author and speaker who lives and breathes cutting-edge techs like Gen AI. He considers himself an optimistic dystopian (a bit of an oxymoron); he believes it's critical to understand the bad and the ugly in order to end up in the good.  Dr. van Rijemenan is a true expert on Generative AI. In fact, ChatGPT is listed as a co-author on one of his latest books! Zach asks him about the process, diving down the rabbit hole of these new techs, their appropriate uses, and strategies to mitigate risk. Like, Subscribe, and Follow: YouTube: https://www.youtube.com/channel/UCAIUNkXmnAPgLWnqUDpUGAQ LinkedIn: https://www.linkedin.com/company/keyhole-software Twitter: @KeyholeSoftware Find even more Keyhole content on our website (https://keyholesoftware.com/podcast/). About Dr. van Rijmenam: Dr. Mark van Rijmenam is a renowned strategic futurist and keynote speaker who provides critical insights into emerging technologies and their impacts on business and society. With degrees in hospitality management, marketing, and a PhD in management focused on big data analytics, blockchain, and AI, Dr. van Rijmenam brings an interdisciplinary perspective spanning both academia and industry. Dr. van Rijmenam pushed boundaries by giving the first ever TEDx talk in virtual reality in 2020 and then delivering another groundbreaking TEDx talk in 2023 together with his digital deepfake, providing a profound look into our emerging post-truth era. He has also created a novel app offering 24/7 access to his AI-powered digital twin for personalized, on-demand insights via text, audio and video in 28 languages. Follow on LinkedIn: https://www.linkedin.com/in/markvanrijmenam/ 

    Doug Thompson, Chief Education Architect at Tanium

    Play Episode Listen Later Jun 4, 2024 23:38


    Doug Thompson, Chief Education Architect at Tanium, joins Zach on the pod today. As a self-titled nerd, Doug has always been curious about technology, and he loves teaching almost as much as he loves tech. He combined these passions early in his career at Microsoft, where part of his job as a pre-sales engineer was educating clients about Generative AI (really just Machine Learning at the time). Now at Tanium, Doug has a unique platform to evangelize Gen AI and educate users about the potential benefits and pitfalls. He believes strongly that Gen AI will never take the place of the human workforce, but even still, developers and workers from all industries should spend the time AI saves to grow their skillsets. Anything that AI produces needs some "seasoning" (a human touch), and Doug hopes we don't become lazy and lose that hard work and effort no matter how far AI can take us. Like, Subscribe, and Follow: YouTube: https://www.youtube.com/channel/UCAIUNkXmnAPgLWnqUDpUGAQ LinkedIn: https://www.linkedin.com/company/keyhole-software Twitter: @KeyholeSoftware Find even more Keyhole content on our website (https://keyholesoftware.com/). About Doug: Doug Thompson describes himself as "your friendly neighborhood 'sales nerd,' storytelling aficionado, and retired triathlete" based in sunny Austin, Texas. With more than 20 years of experience, he's dedicated himself to making complex tech topics feel like a breeze with the magic of storytelling. Doug has captivated audiences worldwide for over two decades as an 'edutainer' on stage. His TEDx talk, "The Most Important Story You Will Ever Tell," and over 400 presentations showcase my master storytelling abilities, turning technical jargon into engaging narratives. With certifications from MIT Professional Education, Microsoft, and Tanium, his passion for excellence is evident. Yet, his real superpower is connecting with people through storytelling, bringing a human touch to tech, and inspiring diverse perspectives. Find Doug on LinkedIn: https://www.linkedin.com/in/thedougthompson/ 

    Dr. Peacock, Chief Architect & CIO

    Play Episode Listen Later May 28, 2024 24:37


    We have a doctor on the pod today! Zach interviews Chief Architect and CIO, Christopher Peacock, Ph.D. (or Dr. P for short). They'll explore the dynamic landscape of #GenerativeAI, uncovering both the promise and peril and shedding light on its transformative potential and inherent risks. Key takeaways include... ~Potential and Risk: #GenAI offers groundbreaking capabilities, from innovative solutions to streamlined processes, but it also presents security vulnerabilities, such as denial-of-service attacks. ~Need for Quality Assurance #AI: There's a pressing need for quality assurance AI to validate data integrity and ensure the reliability of AI-generated content, especially in legal and cybersecurity contexts. ~Human Oversight and Responsibility: Despite AI's power, human oversight remains crucial in interpreting and adjudicating AI-generated content, highlighting the ethical responsibility of technology practitioners. ~Mitigating Risks and Ethical Use: As technology evolves, practitioners must guide AI's ethical use, mitigating risks like misinformation and cyberbullying while maximizing positive societal impact. Like, Subscribe, and Follow: YouTube: https://www.youtube.com/channel/UCAIUNkXmnAPgLWnqUDpUGAQ LinkedIn: https://www.linkedin.com/company/keyhole-software Twitter: @KeyholeSoftware Find even more Keyhole content on our website (https://keyholesoftware.com/). About Dr. Peacock: Dr. P is presently working as a CIO as well as Chief Architect on several projects. He is passionate about evangelizing new technology and concepts and Road Mapping across industries, all while maintaining a sense of humor. He is ahead of the wave most of the time, with 30+ years of innovative, entrepreneurial, and strategic thought leadership. Dr. P is a catalyst for change, and is known for his big-picture vision and drive for success no matter what it takes.  Find Dr. P on LinkedIn: https://www.linkedin.com/in/drpeacock/ 

    Raj Shah, ML Engineer at Snowflake

    Play Episode Listen Later May 21, 2024 21:17


    Today's episode features Raj Shah, a Machine Learning Engineer at Snowflake. Raj built his career talking to various companies and their data teams, showing them how #GenAI (and which tools) could help them reach their goals. Now at Snowflake, he gets to share Snowflake's suite of #GenerativeAI tools, teaching them how to use them to take their business to the next level. Zach and Raj dive even deeper into Snowflake, how it works, and why companies may want to take advantage. Like, Subscribe, and Follow: YouTube: https://www.youtube.com/channel/UCAIUNkXmnAPgLWnqUDpUGAQ LinkedIn: https://www.linkedin.com/company/keyhole-software Twitter: @KeyholeSoftware Find even more Keyhole content on our website (https://keyholesoftware.com/).

    Chuck Schneider, Founder, CEO, and Chief Automation Officer

    Play Episode Listen Later May 14, 2024 20:53


    On this episode of Gen AI in the Enterprise, Zach sits down (virtually) with Chuck Schneider, founder, CEO, and Chief Automation Officer of Redpoint Summit. They discuss Chuck's mission to make healthcare more efficient by leveraging technology like generative AI to reduce the burden on healthcare providers.  Chuck shares insights on addressing clinician burnout, improving documentation processes, and enhancing radiology diagnostics using AI. Chuck really emphasizes the importance of AI presenting possibilities rather than answers, they advocate for solutions that streamline workflows while empowering users. Like, Subscribe, and Follow: YouTube: https://www.youtube.com/channel/UCAIUNkXmnAPgLWnqUDpUGAQ LinkedIn: https://www.linkedin.com/company/keyhole-software Twitter: @KeyholeSoftware Find even more Keyhole content on our website (https://keyholesoftware.com/). About Chuck: Chuck Schnieder has over 28 years of innovative (11 patents) experience in software development in the healthcare industry. His expertise spans improving the EMR experience, reducing physician burnout, managing hospital supply-side medication costs, enterprise architecture, automated software testing strategies, cloud migration and cloud-native applications, CICD pipelines, and change management. Additionally, Chuck possesses over a decade of experience in real estate and construction. Chuck on LinkedIn: https://www.linkedin.com/in/chuck-schneider/  Redpoint Summit: redpointsummit.com 

    John Travis, Principal at JFT PRG LLC

    Play Episode Listen Later May 7, 2024 27:30


    On today's episode, Zach hosts John Travis, principal at JFT PRG LLC. John shares his extensive background in healthcare and regulatory compliance and how Gen AI has fit in. They discuss the importance of transparency and fairness in AI applications, particularly in the healthcare decision-making processes.  John highlights the regulatory considerations for companies venturing into generative AI, emphasizing the need for understanding FDA and ONC guidelines. They touch on the complexities of data privacy laws like GDPR and HIPAA, and the challenges of ensuring data quality and representativeness in AI training datasets. The conversation underscores the evolving landscape of AI governance and the imperative for transparency in algorithmic decision-making. Like, Subscribe, and Follow: YouTube: https://www.youtube.com/channel/UCAIUNkXmnAPgLWnqUDpUGAQ LinkedIn: https://www.linkedin.com/company/keyhole-software Twitter: @KeyholeSoftware Find even more Keyhole content on our website (https://keyholesoftware.com/). About John: John Travis has a long history of helping companies meet healthcare regulations. He possesses particular expertise in HIPAA health information privacy, security and administrative simplification requirements, EHR/HIT Certification, CMS Revenue Cycle and Condition of Participation requirements, information blocking and interoperability requirements, 42 CFR Part 2 requirements for SUD treatment, 21 CFR Part 11 requirements among other regulatory requirements that impact the use of HIT. John is the founder of JFT PRG LLC, a company that provides consulting guidance for the intersection of health information technology and federal regulation. John on LinkedIn: https://www.linkedin.com/in/john-travis-716a495/ 

    Mark McKelvey, Co-Founder of Stacked Analytics

    Play Episode Listen Later Apr 30, 2024 20:11


    In this episode, Zach delves into generative AI with guest Mark McKelvey, Co-Founder of Stacked Analytics. The two talk about the staying power of generative AI, with Mark providing insights into its various applications. From using large language models for data extraction and categorization to exploring novel ways of utilizing generative AI in decision-making systems, Mark shares how he incorporates these tools into his consulting work to drive efficiency and innovation for businesses. The discussion also touches on the risks associated with automation and the importance of societal readiness for the evolving landscape of AI technology. Like, Subscribe, and Follow: YouTube: https://www.youtube.com/channel/UCAIUNkXmnAPgLWnqUDpUGAQ LinkedIn: https://www.linkedin.com/company/keyhole-software Twitter: @KeyholeSoftware Find even more Keyhole content on our website (https://keyholesoftware.com/). About Mark: Mark has many years of experience working with cloud service providers (AWS, GCP, Azure). He gets a kick out of improving decision-making with data. The problems he most enjoys involve building, leading, and working within teams to optimize systems, automate where prudent and uncover value in data stores. The bulk of his experience and expertise lies in designing and implementing data systems including sourcing data, ETL, warehouse design, data analysis, algorithm selection, model tuning, and automation. Mark on LinkedIn: https://www.linkedin.com/in/mckelveydata/ 

    Michael Eaton, Principal Consultant

    Play Episode Listen Later Apr 25, 2024 24:59


    Welcome back to GenAI in the Enterprise with Zach Gardner! Today, we host Principal Consultant, Michael Eaton. Michael got his first computer right out of high school, and the problem-solving of programming stuck. He's been working in the industry since 1995. At first, Michael was extremely skeptical of Generative AI and its place in programming and the world in general. However, using tools like Github Code Pilot began to change his mind. Now, he's a cautious user, utilizing GenAI as sort of a paired programmer. Zach and Michael talk more about where GenAI should (and shouldn't) fit into today's world. There's no denying it, it has a place in our future, but what should that look like? Like, Subscribe, and Follow: YouTube: https://www.youtube.com/channel/UCAIUNkXmnAPgLWnqUDpUGAQ LinkedIn: https://www.linkedin.com/company/keyhole-software Twitter: @KeyholeSoftware Find even more Keyhole content on our website (https://keyholesoftware.com/). About Michael: Michael is a proven technical leader and developer with over two decades of experience focusing on adding value to organizations via a solid understanding of business and technology needs. His strengths in communication and training, both through organizational team building, conference speaking, and longer-term educational opportunities. Well-versed in team leadership with both remote and onsite teams.  Michael on LinkedIn: https://www.linkedin.com/in/mjeaton/ 

    Vern Eastley, Legal AI Advisor at Vern Eastley Advisors

    Play Episode Listen Later Apr 23, 2024 23:32


    GenAI in the Enterprise is happy to welcome Legal AI Advisor Vern Eastley of Vern Eastley Advisors! Vern is a software engineer by trade who found himself swept up in the AI trend a few years ago. He quickly realized a need for AI in the legal space and jumped headfirst into the business intersection in August of 2023. He's been "drinking from the fire hose" ever since! Today, Zach and Vern talk about things devs and architects should know about AI, giving proper attribution to tools like ChatGPT, what using Generative AI in the legal field looks like practically, preventing and dealing with hallucinations, and more. Like, Subscribe, and Follow: YouTube: https://www.youtube.com/channel/UCAIUNkXmnAPgLWnqUDpUGAQ LinkedIn: https://www.linkedin.com/company/keyhole-software Twitter: @KeyholeSoftware Find even more Keyhole content on our website (https://keyholesoftware.com/). About Vern: Vern is an entrepreneur and visionary who founded Vern Eastley Advisors. Vern's company helps legal tech companies get noticed, attract ideal prospects, inform and excite them, and turn them into customers. He works with forward-thinking lawyers, teaching them to understand and use AI to run their firms more profitably, differentiate from competitors, and deliver spectacular results. He provides both private consultation and online group instruction.  Vern on LinkedIn: https://www.linkedin.com/in/verneastley/ 

    Barron Stone, AI Product Lead at Defense Unicorns

    Play Episode Listen Later Apr 18, 2024 23:38


    Today, Zach talks to Barron Stone, the AI Product Lead at Defense Unicorns. Barron served in the Air Force for 12 years and is still currently serving as an active reservist. In the Air Force, Barron was an electrical engineer, which means the office was his battlefield. Now at Defense Unicorns, he has continued that trajectory. Defense Unicorns builds and delivers software capabilities for national security missions, and Barron has led the company in developing several AI-based security solutions. Zach and Barron discuss how Generative AI impacts Barron's personal and professional life, from solutions for the US military to an animated musical band of sea creatures. Curious what that looks like? Listen to the full episode! Like, Subscribe, and Follow: YouTube: https://www.youtube.com/channel/UCAIUNkXmnAPgLWnqUDpUGAQ LinkedIn: https://www.linkedin.com/company/keyhole-software Twitter: @KeyholeSoftware Find even more Keyhole content on our website (https://keyholesoftware.com/). About Barron: Barron Stone is the AI product lead at Defense Unicorns, delivering open-source AI capabilities for national security missions. On the side, he serves as a reserve officer in the U.S. Air Force. Barron holds B.S. and M.S. degrees in electrical engineering. For fun, he authors online courses with his wife, Olivia, teaching foundational electronics and software development skills to make intimidating technical topics accessible for anyone wanting to learn. Barron on LinkedIn: https://www.linkedin.com/in/barronstone/ 

    Doug Shannon, Global Intelligent Automation Leader

    Play Episode Listen Later Apr 16, 2024 29:11


    On this episode, Zach has the pleasure of talking with Doug Shannon, a Global Intelligent Automation Leader and a LinkedIn Top AI Voice. Together, they explore what's happening in Generative AI today. The companies behind the biggest platforms have yet to turn a profit, but they'll continue to invest and spend exponentially. Why is that? What strategies are these AI giants using to hook users and (eventually) make money? What's going on behind the scenes? Zach and Doug answer these questions and more today on the pod. Like, Subscribe, and Follow: YouTube: https://www.youtube.com/channel/UCAIUNkXmnAPgLWnqUDpUGAQ LinkedIn: https://www.linkedin.com/company/keyhole-software Twitter: @KeyholeSoftware Find even more Keyhole content on our website (https://keyholesoftware.com/). About Doug: Doug Shannon is an accomplished IT automation professional with over 20 years of experience in advanced technology roles. He excels at implementing strategic initiatives to enhance business functionality and possesses strong collaboration skills to lead diverse teams. Doug is a thought leader in digital transformation, utilizing his expertise in enterprise robotic process automation, AI, and agile project management to drive success. He has a proven track record in building self-healing automation processes and has been recognized as one of the top 50 intelligent automation leaders globally. Doug on LinkedIn: https://www.linkedin.com/in/doug-shannon/ 

    Douglas Pestana, CTO & Chief Data Scientist at LegalMente AI

    Play Episode Listen Later Apr 9, 2024 32:31


    Today we'll hear a perspective we haven't heard from on the pod yet, AI from the legal standpoint. Douglas Pestana, CTO & Chief Data Scientist at LegalMente AI, joins Zach to discuss his experience creating LegalMente AI, a legal AI startup, and the intersection between law and Generative AI. Douglas covers many topics including working with text data, pairing LLMs with legal domain knowledge, and data privacy and protection. Like, Subscribe, and Follow: YouTube: https://www.youtube.com/channel/UCAIUNkXmnAPgLWnqUDpUGAQ LinkedIn: https://www.linkedin.com/company/keyhole-software Twitter: @KeyholeSoftware Find even more Keyhole content on our website (https://keyholesoftware.com/). About Douglas: Discerning business maverick with 14 years of experience leading and building data science products, statistical models, and machine learning algorithms. He is a motivated, thought-provoking leader with a strong entrepreneurial spirit and an astute sense of brand efficacy. Douglas has several years of experience in hiring and managing  teams and building data science and analytics operations from the ground up by deploying models and data products as integral, value-added necessities to the day-to-day business operations. Douglas Pestana: www.DouglasPestana.com  LegalMente AI: https://legalmente.ai/ 

    Roger Kibbe, Sr. Developer Evangelist at Samsung

    Play Episode Listen Later Apr 4, 2024 35:16


    Senior Developer Evangelist, Roger Kibbe joins us on GenAI in the Enterprise. Roger is passionate about Generative AI and has spent a good portion of his career focused on the technology, from the retail space to a startup using Voice AI to now at Samsung. Currently, he's utilizing Conversational AI to enhance user experience with Samsung products from phones to washers and dryers. Zach and Roger dive further into the nuances of integrating GenAI for over 6 million different users. Like, Subscribe, and Follow: YouTube: https://www.youtube.com/channel/UCAIUNkXmnAPgLWnqUDpUGAQ LinkedIn: https://www.linkedin.com/company/keyhole-software Twitter: @KeyholeSoftware Find even more Keyhole content on our website (https://keyholesoftware.com/). About Roger: Utilizing his strategic and technological expertise, he focuses on harnessing the transformative power of AI to streamline and enhance our everyday experiences. He is an expert in conversational and generative AI, including extensive experience with voice assistants and voice technology. His professional acumen encompasses a comprehensive array of skills such as technology strategy, communication, developer advocacy, and deep familiarity with web and mobile technology ecosystems. Beyond his responsibilities as a Startup Founder and Advisor, he serves as an Ambassador for the Open Voice Network, championing the progression of conversational AI technology. As a respected thought leader in the tech industry, he has had the privilege to share my insights at distinguished conferences such as the Voice Summit, Project Voice, Samsung SDC, NRF, Dreamforce, and VMWorld.  Roger on LinkedIn: https://www.linkedin.com/in/rkibbe/ 

    Cameron Cannon, PhD, Consultant at Propeller

    Play Episode Listen Later Apr 2, 2024 27:23


    This morning, Zach talks with Cameron Cannon, PhD. Cameron has a breadth of experience across the administrative and clinical data and tech spaces using his psychologist background to help businesses solve problems. Today, Zach and Cameron dive into how GenAI aids in both his personal and professional life with things like brainstorming, ideation, and beyond. Like, Subscribe, and Follow: YouTube: https://www.youtube.com/channel/UCAIUNkXmnAPgLWnqUDpUGAQ LinkedIn: https://www.linkedin.com/company/keyhole-software Twitter: @KeyholeSoftware Find even more Keyhole content on our website (https://keyholesoftware.com/). About Cameron: It might seem a bit unusual at first glance – a licensed psychologist working alongside MBAs, executives, and business leaders. Yet, having a behavior change expert with advanced skills in conflict resolution, emotional intelligence, and fostering psychological safety on your team can be an absolute game changer no matter the project. Throughout his career, Cameron has taken on a variety of roles, each one presenting its own set of challenges and rewards. These experiences have continually pushed him to learn and grow, all with the aim of helping people and organizations thrive. His unique skill set has been a key driver in this journey, enabling him to make a significant impact wherever he goes. Find Cameron on LinkedIn: https://www.linkedin.com/in/cameron-cannon-phd/ 

    David Maples, CEO of Catapult

    Play Episode Listen Later Mar 28, 2024 45:53


    Today, David Maples, CEO of Catapult, joins the pod. David makes no bones about it, Generative AI is changing every business from daycare to drycleaning to zookeeping. However, companies seem to be reluctant to make the jump. Only 17% of Fortune 500 companies plan to fully integrate GenAI this year, with most kicking the can to next year or even 2025. In David's words, a year is like a decade in GenAI years, and he urges business leaders to act fast. Zach and David talk more about how everyone from enterprises to individuals can begin to strategically integrate AI into their systems.  Like, Subscribe, and Follow: YouTube: https://www.youtube.com/channel/UCAIUNkXmnAPgLWnqUDpUGAQ LinkedIn: https://www.linkedin.com/company/keyhole-software Twitter: @KeyholeSoftware Find even more Keyhole content on our website (https://keyholesoftware.com/). About David: As an accomplished business leader with a diverse background in marketing, sales, finance, and web sectors, David is dedicated to fostering connections with other innovative entrepreneurs and thought leaders. His journey includes earning degrees in Management and Marketing from the University of Georgia, a Law Degree from LSU Paul M. Hebert School of Law, and building an impressive career that spans multiple industries. He is passionate about cultivating sustainable companies that recognize the importance of all stakeholders, valuing employees, clients, and the community at large. His company, Catapult Creative Media, specializes in website design that seamlessly blends elegance and functionality, driving growth and success for its clients. Find David on LinkedIn: https://www.linkedin.com/in/davidmaples00001/ Catapult: www.catapultcreativemedia.com

    Dale Thomas, Founder of ActionableOps

    Play Episode Listen Later Mar 26, 2024 26:16


    Today, Zach welcomes Dale Thomas, the Founder of ActionableOps. Maybe he picked it up back in his days working in Seattle's music scene, but Dale has always had sort of a punk rock mentality. He gets after it, teaches himself what he needs to know, puts in the hard work, and does whatever it takes to get his goals off the ground. That's exactly the approach Dale takes in his personal and professional life, including his work on ActionableOps, a data-driven company that provides businesses with a wide range of AI-powered solutions for operational excellence. Zach and Dale talk a little bit more about Dale's journey in founding and growing ActionableOps and where Generative AI fits into his success. As a bonus, Dale is giving listeners a discount code for one of his favorite AI tools, TextCortex. Use code ActionableOps30 for 30% off your first 3 months. (Please note that Keyhole Software is in no way affiliated with ActionableOps or TextCortext AI.) Like, Subscribe, and Follow: YouTube: https://www.youtube.com/channel/UCAIUNkXmnAPgLWnqUDpUGAQ LinkedIn: https://www.linkedin.com/company/keyhole-software Twitter: @KeyholeSoftware Find even more Keyhole content on our website (https://keyholesoftware.com/). About Dale: Dale Thomas is a strategic operations executive with a proven track record of driving revenue growth and increasing profitability for businesses and startups. His data proficiency and ability to leverage cutting-edge data analytics and AI tools enable him to streamline operational processes, reduce costs, and drive sustainable profit growth for businesses. Currently, Dale serves as the Head of Operations at ActionableOps. ActionableOps is a data-driven company that provides businesses with a wide range of AI-powered solutions for operational excellence. They offer services such as the OPTIMA Framework, which is a comprehensive assessment of current operations, and Actionable Data Intelligence, which leverages advanced data analytics techniques to identify valuable insights and metrics. Dale on LinkedIn: https://www.linkedin.com/in/dale-thomas/  ActionableOps: https://actionableops.com/  TextCortex: https://textcortex.com/ 

    Caleb George, Director of Training at Centriq

    Play Episode Listen Later Mar 21, 2024 14:08


    Welcome back to GenAI in the Enterprise! Today, Zach talks with Caleb George, the Director of Training and Curriculum at Centriq. As someone who works in education (specifically training devs), Caleb says that at first, GenAI tools like ChatGPT caused a lot of fear and concern in his community. However, further research quickly revealed that Generative AI is not a replacement for human programmers, it's just another tool in the tool belt. GenAI isn't going to replace programming roles, but programmers who can effectively use GenAI will rapidly rise above and perhaps replace those who cannot. Like, Subscribe, and Follow: YouTube: https://www.youtube.com/channel/UCAIUNkXmnAPgLWnqUDpUGAQ LinkedIn: https://www.linkedin.com/company/keyhole-software Twitter: @KeyholeSoftware Find even more Keyhole content on our website (https://keyholesoftware.com/). About Caleb: Nearly a decade ago, Caleb George embarked on an extraordinary journey into the world of IT. This adventure not only allowed him to unlock his own passions but also inspired him to help others discover their passions and potential, whether students in his classes or members of the teams he leads. As an innovative and accomplished IT leader, he has developed a strong affinity for creating and delivering cutting-edge solutions to the many challenges that he has faced in this field. Caleb on LinkedIn: https://www.linkedin.com/in/calebageorge/

    Pete George, Data Science, AI, & Machine Learning Expert

    Play Episode Listen Later Mar 19, 2024 36:48


    GenAI in the Enterprise is back at it again! This time, Zach hosts Pete George, a certified expert in Data Science, AI, and Machine Learning. Pete's perspective on Generative AI is filtered through a data science and manufacturing lens. So today, we'll dive into how GenAI can be used to minimize defective variation while maximizing both output quality and efficiency AND maintaining respect, privacy, and the essence of humanity. Like, Subscribe, and Follow: YouTube: https://www.youtube.com/channel/UCAIUNkXmnAPgLWnqUDpUGAQ LinkedIn: https://www.linkedin.com/company/keyhole-software Twitter: @KeyholeSoftware Find even more Keyhole content on our website (https://keyholesoftware.com/). About Pete: Pete George is a Data Science and Machine Learning Expert with about 15 years of experience in the professional world. He is an analytical thinker, passionately process-oriented to develop creative and practical solutions through the resourceful application of technical knowledge. He is a lifelong learner, maintaining a constant pursuit of knowledge through professional organizations and certifications. He is an end-to-end visionary, leading development and implementation of data science solutions and projects from ideation (MLDev/ML Development) to scaled deployment (MLOps) complete with monitoring, tracking, and alerting. Finally, Pete is an empathetic leader, coaching colleagues and directing reports to enable success, both in and out of a professional environment. Find Pete on LinkedIn: https://www.linkedin.com/in/peter-george/ 

    Erik Hermansen, Engineering Director at Bayer

    Play Episode Listen Later Mar 14, 2024 26:53


    Erik Hermansen, the Director of Engineering at Bayer, joins us on the podcast today. Erik is a self-taught software engineer who is passionate about bleeding edge techs, like Generative AI and LLMs. He has a lot of sympathy for folks who feel overwhelmed and overloaded by all the hype around GenAI. His advice is to slow way down and focus on what can be done with the tech today. Throughout today's episode, Erik and Zach discuss the practical implications of GenAI right now. They'll give advice to engineers and businesspeople alike on how to take advantage of Generative AI and LLMs with bite-sized tasks that can be completed now, not at some unknown date in the future. Listen in as we cut through the hype and excitement and get down to the meat and potatoes.   Like, Subscribe, and Follow: YouTube: https://www.youtube.com/channel/UCAIUNkXmnAPgLWnqUDpUGAQ LinkedIn: https://www.linkedin.com/company/keyhole-software Twitter: @KeyholeSoftware Find even more Keyhole content on our website (https://keyholesoftware.com/). About Erik: Erik Hermansen is a technology leader who has recently been focused on digital agriculture solutions. In addition to his work as the Director of Engineering at Bayer, he has some side projects going in areas of animation, writing, and voice acting. He is passionate about diversity and fairness in the workplace and is always interested in friendly, open conversation. You can reach Erik at https://www.linkedin.com/in/erikhermansen/. Connections accepted, just mention LLMs, Zach, or Keyhole in your request.

    Tapan Bhatt, Founder + CEO of TeraCrunch

    Play Episode Listen Later Mar 12, 2024 23:25


    Today, Zach is joined by Tapan Bhatt, the Founder and CEO of TeraCrunch. Tapan built his career helping various small companies and startups harness the power of data science to grow exponentially. 11 years ago, he decided to use his expertise to found TeraCrunch, a company that creates custom GenAI and ML solutions to businesses across industries. Zach and Tapan dive into some of the most interesting Generative AI use cases TeraCrunch has tackled including a solution that improved care for cancer patients. Join us to hear more instances where GenAI is making an impact in real-time. Like, Subscribe, and Follow: YouTube: https://www.youtube.com/channel/UCAIUNkXmnAPgLWnqUDpUGAQ LinkedIn: https://www.linkedin.com/company/keyhole-software Twitter: @KeyholeSoftware Find even more Keyhole content on our website (https://keyholesoftware.com/). About Tapan: Tapan possesses over 24 yrs of Global experience in Enterprise technology focused on Introducing & Launching various B2B and B2C Data Analytics products. Currently, he is the Founder and CEO of TeraCrunch, a company that builds custom LLM and ML solutions that empower companies across industries to implement AI solutions aligned with their goals.  TeraCrunch: https://www.teracrunch.com/ Tapan on LinkedIn: https://www.linkedin.com/in/tapan-bhatt-3977024/ 

    Chris Cantu, Director of UI Engineering at Procore

    Play Episode Listen Later Mar 7, 2024 22:05


    On the pod this week, Zach hosts the Director of UI Engineering at Procore, Chris Cantu. Zach and Chris discuss Generative AI's place in engineering teams, like the ones Chris leads daily. He sees its benefit especially for junior engineers, bringing them up to speed quickly and teaching new patterns of dev. There's no question, Gen AI tools like ChatGPT and Code Pilot are powerful tools that should be used... responsibly. Listen as we dive into the nuances of what that looks like in the real world. Like, Subscribe, and Follow: YouTube: https://www.youtube.com/channel/UCAIUNkXmnAPgLWnqUDpUGAQ LinkedIn: https://www.linkedin.com/company/keyhole-software Twitter: @KeyholeSoftware Find even more Keyhole content on our website (https://keyholesoftware.com/). About Chris: Chris has a wide variety of experiences in different industries and technologies including energy, education, financial, government, and web hosting. His technology experience includes J2EE, Grails, Software as a Service, and Front End Engineering. He has architected and built web applications/solutions for customer-driven sites such as irs.gov and my.rackspace.com. He prefers to solve the root cause of a problem in order to best meet his customers' needs. LinkedIn: https://www.linkedin.com/in/christophercantu/

    Charlene Li, NY Times Bestselling Author of "The Disruption Mindset"

    Play Episode Listen Later Mar 5, 2024 29:48


    Today's episode features Charlene Li, a decorated author of 6 NY Times bestsellers including The Disruption Mindset. Charlene has built her career by being on the front-end of disruption. She started out of Harvard Business School in 1993 helping San Jose Mercury News transition online at the dawn of the digital age. Charlene continued this trajectory, putting herself on the frontlines of major disruptions and innovation from then to the present day. Now, she has positioned herself at the forefront of Generative AI, offering her earned expertise and well-founded research to business leaders spanning a variety of industries. Let's dive into Charlene's experience and opinions on GenAI. Like, Subscribe, and Follow: YouTube (https://www.youtube.com/channel/UCAIUNkXmnAPgLWnqUDpUGAQ), Spotify (https://open.spotify.com/show/21a0ChP8uh2FMciWKgRDqM?si=b9856e0cd70c46a6) Apple Podcasts. LinkedIn (https://www.linkedin.com/company/keyhole-software) Twitter (@KeyholeSoftware). Find even more Keyhole content on our website (https://keyholesoftware.com/). About Charlene:  With an MBA from Harvard Business School, Charlene catalyzes transformation as an expert on disruptive transformation strategy and leadership. She is an entrepreneur and NY Times bestselling author and have seen business, society, and the world undergo seismic changes. Her work includes writing books, speaking, advising, and coaching companies and their leaders. As a testament to her influence and success, Charlene has worked with 14 of the Dow Jones 30 companies.  Find Charlene:  LinkedIn: https://www.linkedin.com/in/charleneli/ NY Times bestseller, The Disruption Mindset: https://charleneli.com/disruption-mindset/ Charlene's other bestsellers: https://charleneli.com/books/ Podcast, The New Rules of Disruption: https://charleneli.com/podcast/

    Martin Waxman, LinkedIn Learning Instructor

    Play Episode Listen Later Feb 29, 2024 33:27


    Zach interviews Martin Waxman, a LinkedIn Learning Instructor, Author, and Communications Expert with a specific interest in Generative AI. Martin began his career as a television writer and producer before diving more into the PR side of things after life threw him a curveball. Now, after decades in the professional space as both a professor and consultant, Martin teaches companies and individuals how to harness the power of AI from a marketing standpoint. Today, Martin and Zach talk about how GenAI can be harnessed and used for rapid growth, but it's not all sunshine and rainbows! They'll also dive into what should give us pause about this incredible tool. Join us for a great conversation about AI. Like, Subscribe, and Follow: YouTube: https://www.youtube.com/channel/UCAIUNkXmnAPgLWnqUDpUGAQ LinkedIn: https://www.linkedin.com/company/keyhole-software Twitter: @KeyholeSoftware Find even more Keyhole content on our website (https://keyholesoftware.com/). About Martin: Martin is a "digital/social media/communications guy" with roots in PR and the creative arts. He conducts AI research on the relationships between humans and machines, leads digital, social media and Generative AI training, and writes a popular newsletter, Digital Marketing Trends. Martin is also a LinkedIn Learning instructor, adjunct professor at the Schulich School of Business, and associate director of the Future of Marketing Institute. He teaches digital strategy at McMaster University and speaks on AI and digital media at conferences and events across North America. Martin possess a BA, General Honours Fine Arts, from York University, and a Master of Communications Management (MCM) from McMaster-Syracuse Universities. Martin on LinkedIn: https://www.linkedin.com/in/martinwaxman/ Digital Marketing Trends (newsletter): https://www.linkedin.com/pulse/does-ai-make-good-enough-your-default-state-mind-waxman-mcm-apr-lx4wc/ 

    Brandon Lee, Founder of Fistbump

    Play Episode Listen Later Feb 27, 2024 31:34


    Today, Zach talks to Brandon Lee about GenAI's role in sales, prospecting, marketing, and demand generation. Brandon is the Founder of Fist Bump, a company that helps companies use LinkedIn to generate first conversations with prospects. Brandon touts the importance of genuine human contact in modern-day sales, but he's adamant that Generative AI still has a place. Listen as we talk more about where GenAI fits in today's sales landscape. Like, Subscribe, and Follow: YouTube (https://www.youtube.com/channel/UCAIUNkXmnAPgLWnqUDpUGAQ), Spotify (https://open.spotify.com/show/21a0ChP8uh2FMciWKgRDqM?si=b9856e0cd70c46a6) Apple Podcasts. LinkedIn (https://www.linkedin.com/company/keyhole-software) Twitter (@KeyholeSoftware). Find even more Keyhole content on our website (https://keyholesoftware.com/). About Brandon:  Co-Founder, Fist Bump (https://getfistbumps.com/)

    Jackie Holt, Data Scientist at Propeller

    Play Episode Listen Later Feb 22, 2024 30:12


    Zach talks with Jackie Holt, a Data Scientist at Propeller. Jackie shares more about how Generative AI has helped her and her field. Then, she delves into what's been good and what's been... not so good (including privacy and hallucinations). We end with some advice from Jackie on how to best harness GenAI tools. Take a few minutes this morning to listen in as we get into the nitty gritty of GenAI's place within data science. Like, Subscribe, and Follow: YouTube: https://www.youtube.com/channel/UCAIUNkXmnAPgLWnqUDpUGAQ LinkedIn: https://www.linkedin.com/company/keyhole-software Twitter: @KeyholeSoftware Find even more Keyhole content on our website (https://keyholesoftware.com/). About Jackie: Jackie is a Data Scientist and Consultant at Propeller with a Master of Science from Eastern University (MBA from Boston University in progress). She specializes in Machine Learning, Artificial Intelligence, Supply Chain Analysis, Data Privacy, Governance, and Security and Financial Projections and Analysis.  LinkedIn: https://www.linkedin.com/in/jackieaiml/

    Dan Savino, SVP of AI and Innovation + Top AI LinkedIn Voice

    Play Episode Listen Later Feb 20, 2024 20:10


    Joining Zach on the pod today, we have Senior Vice President of AI and Innovation at SelectQuote, Dan Savino. Dan dives into how he's led his company in implementing Generative Voice AI for their call centers over the past year. Warning, it's not as straightforward as it sounds. Listen in as we talk through the hidden pitfalls and elusive golden tickets to getting Voice AI up and running in a way that actually benefits the business. Like and Subscribe here, on Spotify, and on Apple Podcasts. Follow us on LinkedIn (https://www.linkedin.com/company/keyhole-software) and Twitter (@KeyholeSoftware). Find even more Keyhole content on our website (https://keyholesoftware.com/). About Dan: With over 15 years of progressive roles at SelectQuote Insurance Services, a leading provider of insurance products and services, Dan is a seasoned and accomplished IT leader who oversees the technical development for the implementation of new business phone systems and the design of software aimed at enhancing operations. Dan directs cross-functional teams, including offshore and onshore application development, business intelligence, data science, project managers, and application support teams, to deliver high-quality and cost-effective IT solutions that align with the company's vision and strategy. Some of his key accomplishments include contributing to the company's IPO, executing new strategies that improved project completion time by 27%, increasing developer productivity by 35%, and overseeing the re-architecture and replacement of all divisional CRMs, quote tools, and external websites. Dan has also established and implemented a comprehensive enterprise-wide technological strategy that covers systems, platforms, and software development standards. Dan is incredibly passionate about driving innovation, enhancing customer experience, and fostering collaboration across the organization. He has a proven track record of delivering quantifiable results, exceeding expectations, and leading with integrity and excellence. With his rich experience, it is no surprise that Dan is a Top AI Voice on LinkedIn (https://www.linkedin.com/in/dansavino/).

    Michael Eichenseer, AR/VR Coordinator

    Play Episode Listen Later Feb 13, 2024 22:39


    Today on GenAI in the Enterprise, Zach's talking to UMKC's AR/VR Coordinator, Michael Eichenseer. Michael's work revolves around engaging the next generation of professionals. He likens GenAI tools (such as ChatGPT) to using Google on (legal) steroids for young and greying programmers alike. Listen and Zach and Michael talk more about what Generative AI will do for future generations of coders.   Like and Subscribe on YouTube (https://www.youtube.com/channel/UCAIUNkXmnAPgLWnqUDpUGAQ), Spotify, and Apple Podcasts. Follow us on LinkedIn (https://www.linkedin.com/company/keyhole-software) and Twitter (@KeyholeSoftware). Find even more Keyhole content on our website (https://keyholesoftware.com/). About Michael:  Michael is a technical professional and VR expert. Currently, he leads the University of Kansas City, Missouri's AR/VR efforts, consulting companies and researchers on Metaverse innovation, managing the AR/VR labs, and helping start the school's first eSports team. Michael is also the founder of VRdojo, a company designing and developing a multiplayer networking system built to power virtual worlds and handle the most intense VR gameplay between all popular VR playstyles on all 3D-capable hardware. He's been passionate about VR for many years and has hosted for FlipSwitch VR and has written and researched for virtuousVR.

    Andrew Wilder, Chief Security Officer

    Play Episode Listen Later Feb 8, 2024 26:49


    Zach talks with Chief Security Officer, Andrew Wilder, about what he calls the "beauty and the beast" of GenAI, especially as it relates to cyber security. Andrew comes from a place of neutrality, addressing the good, the bad, and the ugly of leveraging Generative AI in enterprises. He and Zach dive into it all in this episode. Like and Subscribe on YouTube (https://www.youtube.com/channel/UCAIUNkXmnAPgLWnqUDpUGAQ), Spotify, and Apple Podcasts. Follow us on LinkedIn (https://www.linkedin.com/company/keyhole-software) and Twitter (@KeyholeSoftware). Find even more Keyhole content on our website (https://keyholesoftware.com/). About Andrew: Andrew has a broad range of Cybersecurity, Risk Management, Audit, Merger & Acquisition, Organizational Design, and International experience cultivated over more than two decades across the Consumer Packaged Goods, Manufacturing, Financial Services, Logistics, Healthcare and Consulting industries. He has architected multiple strategic reorganizations in North America, Latin America, Europe, and Asia driving savings of more than 100 million dollars in bottom line cost. He has created and led global programs for Cybersecurity Risk Quantification, ISO 27001 (ISMS), Security Awareness, Cloud Security Architecture, Vulnerability Management, Security Operations (SOC / SIEM), Incident Response, Asset Management, Digital Security / DevSecOps, Data Privacy, Identity and Access Management, OT/IOT/IIOT Security, Privileged Access Management, Network Security, and Vendor Risk / 3rd Party Risk Management.

    Alex Gloy, Chief Investment Officer

    Play Episode Listen Later Feb 6, 2024 28:27


    Generative AI in the Enterprise is back for episode 2! This time, Zach talks with Chief Investment Officer, Alex Gloy. Listen in as they discuss AI from an investment standpoint, diving into algorithmic trading, the Bitcoin revolution, and beyond. Like and Subscribe here, on Spotify, and on Apple Podcasts. Follow us on LinkedIn (https://www.linkedin.com/company/keyhole-software) and Twitter (@KeyholeSoftware). Find even more Keyhole content on our website (https://keyholesoftware.com/). About Alex: Alex Gloy is an investment professional with buy-side and sell-side experience. He's worked in asset management and investment banking firms, in trading, research, and portfolio management roles. Alex is experienced across all international securities markets and has been recognized for his strengths in analyzing, forecasting, and recommending investments, development of portfolio strategies, and assessment of risks. He possesses significant expertise in cryptocurrency and blockchain technology, and he has been invited by a major European University to lecture on cryptocurrencies from a monetary perspective. He is known as someone who is curious, embraces ambiguity, and seeks knowledge.

    Doug Hohulin, Futurist & Generative AI Consultant

    Play Episode Listen Later Jan 29, 2024 26:56


    Welcome to the first full episode of Generative AI in the Enterprise: A Videocast with Industry Experts! Keyhole Software's Chief Architect, Zach Gardner, talks with Futurist, Gena AI Expert, and Tech Advisor Doug Hohulin. Like and Subscribe here, on Spotify, and on Apple Podcasts. Follow us on LinkedIn (https://www.linkedin.com/company/keyhole-software/) and Twitter (@KeyholeSoftware). Find even more Keyhole content on our website (https://keyholesoftware.com/).   Key Takeaways: Generative AI: including models like GPT, has witnessed rapid advancements, outcompeting various aspects of human experience as training data and processing power increase. The future of AI regulation: is a complex challenge, with the United States and Europe taking different approaches, emphasizing responsible AI tech and governance. AI Integration: Doug draws parallels between AI integration and the historical partnership between humans and wolves, highlighting the importance of fostering safe and effective AI for the benefit of humanity. The journey of AI: from a wild wolf to a friendly dog is a metaphor for the evolution of AI's role in society, with the goal of preventing harm and maximizing its positive impact. About Doug: Doug Hohulin, Futurist, Generative AI, Metaverse, Communication Tech Scout & Innovation Advisor, worked for 33 years at Nokia/Motorola in Strategy, Business Development, Account Management and Engineering roles. He focuses on Generative AI, XR, Digital Health, Telehealth, Education, Telecommunication (5G/6G, WiFi, Cable/10G), Intelligent Transportation/AV, Sustainability, Energy, Smart Grid and Public Policy projects. He was a member for 4 years of the 5G Automotive Association (http://5gaa.org/) Business Models and Go-To-Market Strategies Working Group and US FCC Task Force working on the development of Automated/Connected Vehicle Technology. He is the VRARA Chapter President - KC / Generative AI Committee Chair and a VR Research Scientist at Virtual World Society. He is on the KU School of Nursing Advisory Board and was an Affiliate Faculty member supporting various XR projects and a KC Digital Drive Member focusing on: Healthcare Innovation and provides consulting, training/workshops on Generative AI to these and other groups.

    Trailer: A GenAI Podcast with Industry Experts

    Play Episode Listen Later Jan 25, 2024 1:40


    We'd like to formally introduce Keyhole Software's first-ever Videocast Series, Generative AI in the Enterprise! Keyhole's Chief Architect, Zach Gardner, talks with industry leaders, founders, tech evangelists, and GenAI specialists to find out how they utilize Generative AI in their businesses.  And we're not talking about the surface-level stuff! We dive into how these bleeding-edge revolutionists use GenAI to increase revenue and decrease operational costs. You'll learn how they have woven GenAI into the very fabric of their business to push themselves to new limits, beating out competition and exceeding expectations. First episode dropping soon! Subscribe on Youtube, Spotify, Apple Podcasts, or wherever you get your podcasts.

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