American educational organizations for senior citizens
POPULARITY
Categories
Are there parts of yourself, maybe long lost from your past or your childhood, that are waiting to be heard, to be honoured, to expand the person you think you are? This was certainly the case for Luke Bateman. In this episode, the ex-NRL player and Bachelor turned BookTok sensation, author and host of new podcast In the Good Books opens to Osher about: Why shame was so much a part of his life as a child Coming back from the dark depths of his gambling addiction and depression How he dealt with the controversy and social media blowback following news of his book deal Why inner work is essential to achieving any goal CONTENT WARNING: This episode includes discussions of suicidal thoughts. For support, contact Lifeline on 13 11 14. For tickets to Story Club and for Osher's new book So What, Now What? head hereSee omnystudio.com/listener for privacy information.
Have you ever felt completely stuck? Overwhelmed by hopelessness, frustration, or the feeling that life isn't playing fair? In this episode of Healthy Her, host Amelia Phillips sits down with Osher Günsberg, who has faced those very moments, often under the intense scrutiny of the public eye, yet chosen to share his journey publicly with honesty, vulnerability, and courage. Osher’s story is about so much more than celebrity; it’s about resilience, reinvention, and learning how to move forward even after hitting rock bottom. He opens up about his journey to sobriety, navigating public life, and finding ways to get unstuck when life feels impossible. He speaks about his brand new book about getting unstuck 'So What? Now What?', and the deeper reason behind writing it. It's a raw and honest conversation, perfect for anyone who feels ready to get unstuck. About the guest: Osher Günsberg first entered the public sphere as radio host Andrew G in 1994 in Brisbane, before moving on to national programs like Take 40 Australia and The Hot Hits Live from LA. He became a household name on television hosting Channel V, and his breakout role came with Australian Idol, where his warmth and energy made even the toughest eliminations more bearable. Today, Osher is best known as the long-time host of The Bachelor Australia franchise, and a familiar face on shows such as Masked Singer and, most recently, Dancing With the Stars. Beyond television, he has shared his personal journey through his podcast Better Than Yesterday, his memoir Back, After the Break, and his latest book, So What Now What? — a compassionate guide for anyone feeling stuck and looking for ways to move forward. Follow Osher on Instagram: https://www.instagram.com/osher_gunsberg/ Listen to his podcast: https://open.spotify.com/show/1Cvf25Eqkawc5mzQg9hi27?si=e59e2181ee45493d Buy his books: https://www.booktopia.com.au/search?author=Osher+G%C3%BCnsberg About the host: Amelia Phillips is an exercise scientist, nutritionist, and published researcher (BSc, MNut) with a career spanning 26 years in health. She is the co-founder of Vitality360, a functional health platform that helps people gain deep insights into their health and make targeted changes for lasting vitality.A respected media presenter, Amelia has been featured on Channel 9’s hit show Do You Want to Live Forever? and is dedicated to helping people build a life of energy, connection, and purpose at any age or stage of life.Instagram: @_amelia_phillipsHave a question? Email: ap@ameliaphillips.com.auFind out more at: www.ameliaphillips.com.auDiscover Vitality360: https://v360.health CREDITSHost: Amelia Phillips Guest: Osher Günsberg Audio Producer: Darren RothMusic: Matt Nicholich Production Partner: Nova Entertainment Pty Ltd Healthy Her acknowledges the Traditional Owners of the Land we have recorded this podcast on, the Gadigal people of the Eora Nation. We pay our respects to their Elders past and present and extend that respect to all Aboriginal and Torres Strait Islander cultures. See omnystudio.com/listener for privacy information See omnystudio.com/listener for privacy information.
For Masterchef judge Melissa Leong, life has served far more than just delicious food. And as she tells Osher, whether it's been the choices she's made or the things she's had to deal with, it's often taken a lot of guts to get through. In this conversation, you'll hear: Why she chose to open up about the dark parts of her life in her new memoir The healthier new way Melissa is approaching relationships When 'blowing up your life' is the right call How taking a path to healing is a choice How she defeated self-doubt in becoming a judge of Masterchef And much more. Content Warning: this episode contains discussions of sexual assault. For support, please contact 1800respect Check out Melissa's memoir Guts For tickets to Story Club and Osher's new book So What, Now What? head hereSee omnystudio.com/listener for privacy information.
It's no surprise that our the experiences of our early lives form us: from our work ethic, to our worldview, even our approach to raising children. But what can be surprising, on reflection, is just how much our environment and shape those experiences themselves - as was the case for Sylvia Jeffreys when she first started her career in Brisbane. Search for Sylvia in the Better Than Yesterday feed for the full chat. Check out Sylvia's podcast 'The Pay Off' For tickets to Story Club, and for Osher's latest book So What, Now What? head here.See omnystudio.com/listener for privacy information.
Without a doubt, Shelley Craft remains one of the most loved personalities on our TV screens - just as she has been for three decades. From Saturday Disney, to The Great Outdoors, Funniest Home Videos and the powerhouse that is The Block. How did she turn a work experience stint into a career?How did she deal with being in the public eye, and the many ups and downs of the industry?What are the practices and principles that keep her able to show up so authentically that we think we all know her? What we hear from Shelley aren't the usual success secrets: Instead, it's all about how she relates to herself, the work, and those around her. And it applies just as much to our every day lives as it does to being on telly. To hear more from Shelley, check out her podcast The Aging Project and The Official Block Podcast For tickets to Story Club, copies of So What, Now What? and to get in touch with Osher, head hereSee omnystudio.com/listener for privacy information.
Osher's time at the recent SXSW resulted in a lot of new thoughts (and wonders and worries) around AI. He recounts them, along with reliving some of the best moments from his recent chat around AI with Dr Matt Agnew (find the full chat in the feed). For tickets to Story Club, Osher's new book So What, Now What? and more, head hereSee omnystudio.com/listener for privacy information.
While sometimes it might seem the appeal of stoic philosophy is limited to only a certain group of people or a certain set of circumstances, Brigid Delaney (author of 'Reasons not to Worry' and 'Wellmania') is here to tell us how it can be for everyone, in every moment - and how it can benefit us collectively just as much as individually. In this conversation: The one simple step to begin stoic practice in your own life How to develop immunity to frustration, anger and even suffering The power of communicating through values Check out Brigid's new book The Seeker and the Sage For from more Osher, including tickets to Story Club and his new book So What, Now What? head hereSee omnystudio.com/listener for privacy information.
From ideas of belonging, to what's great in art, to funny feelings in the tummy and figuring out what they mean (eventually): this is why, for Osher, the Rocky Horror Picture Show was a real reva..... lation. to hear more true stories like this one, get tickets to Story Club (and more) hereSee omnystudio.com/listener for privacy information.
If you're longing for a life of more freedom, more feeling and more fulfilment, the answer could sound like a very average rendition of your favourite song... Astrid Jorgensen (OAM) is a conductor, composer and the founder and director of Pub Choir - a special kind of show that, under Astrid's guidance, sees thousands of strangers singing together in perfect harmony, all in under an hour. In this conversation, Astrid and Osher cover: What we truly gain by relinquishing perfectionism The immense benefit of being connected to others Why artistic expression is for all of us And much more. Pub Choir shows are happening near you SOON! Check here for details For more from Osher, including tickets to Story Club and for his new book 'So What, Now What?' head here This conversation contains references to disordered eating - for information and support, visit butterfly.org.auSee omnystudio.com/listener for privacy information.
Speaking from experience, Osher explains how getting real results requires taking small steps around your ego.For books, tickets to Story Club, to get in touch and for more from Osher, head here.See omnystudio.com/listener for privacy information.
John Osher is a serial entrepreneur behind hundreds of consumer products, including the iconic SpinBrush, the “five dollar electric toothbrush,” which became the top-selling toothbrush in the U.S. in just fifteen months. After the massive success of SpinBrush, he then sold the company to Procter and Gamble in 2001 for the highest multiple in consumer product history. In addition to his business ventures, he is also a renowned producer, having successfully produced several Broadway shows such as Hairspray and The Jersey Boys. Known for his success in building and selling businesses to Fortune 500 companies, John shares insights into his incredible entrepreneurial journey. Link: John's LinkedIn: https://www.linkedin.com/in/john-osher-90782611
Could it be that happiness isn't the product of success, but the other way around? According to happiness researcher and happiness coach Declan Edwards, that's exactly the case - and there are many simple and powerful things we can do today to approach a happier life directly. In this chat, Declan reveals: The truest definitions of happiness The most important skills we can practice to be happier every day How the benefits of being happier are even greater than you realise Find more from Declan in his podcast 'How to be Happy' and through B U Happiness College. For more from Osher, including links to both his books, tickets to Story Club and more, head here.See omnystudio.com/listener for privacy information.
When life feels overwhelming, how do you get your power back? In this candid conversation, Jess asks Osher Günsberg this Big Question, and together they unpack the universal experience of feeling stuck, powerless, or consumed by challenges. From recognising overwhelm as the crucial first step, to the phrase “So what? Now what?” as a way forward, Osher shares how even the smallest actions can restore a sense of agency and clarity. Drawing on his own journey through fame, sobriety, and mental health struggles, Osher opens up about the tools that have helped him, including Acceptance Commitment Therapy, embracing discomfort, and noticing emotions before they spiral. This is a conversation about finding strength in difficult moments, letting go of external validation, and learning how to shift from overwhelm into empowered action.See omnystudio.com/listener for privacy information.
Or, how to spot when someone is building a bamboo control tower - Osher gives some thoughts about correlation, causation, the questions that challenge bad science, and the recent announcement in the US about the link between paracetamol and autism (which there isn't). For more from Osher, including info on his new book (and his less new book) plus tickets to Story Club and more, head here.See omnystudio.com/listener for privacy information.
For two and a half years, journalist and author Casey Beros was the carer for her father as he passed away from cancer. In this chat, she not only tells Osher of her experience and how it changed her, but all the practical advice she wish someone had told her, including: important tips about navigating the healthcare system how to make sure carers can still care for themselves dealing with grief and finding meaning Find more on Casey's book Next Of Kin here To buy Osher's new book, or tickets to Story Club, or for more from Osher, head hereSee omnystudio.com/listener for privacy information.
Is there a point to trying to improve? For more from Osher, head hereSee omnystudio.com/listener for privacy information.
... because at a time where being at home is so good, we need one, right? But there are some powerful things crucial for our wellbeing that we can only get by venturing out. Tickets for Osher and Cam's 'So What, Now What?' Live Show here Get the book here More from Osher here See omnystudio.com/listener for privacy information.
Could re-establishing healthy rites of passage be key in addressing the problems of our young men and women? Based on the knowledge and experience of father of the year 2025 Dr Arne Rubinstein, the answer is a powerful and resounding 'yes'. In this conversation, he discusses: What a healthy rite of passage really entails - and the dangerous substitutes we often see instead Why they're just as much for the parents as the children themselves The interesting differences between boys and girls in the character, effects and impact of rites of passage The power in recognising where you are in life, intergenerational relationships, connecting to community and more For more on Dr Rubinstein's work, see the Rites of Passage Institute For tickets to Osher and Struthless's 'So What, Now What?' live show tour, head here More from Osher hereSee omnystudio.com/listener for privacy information.
A collection of some of the best bits from Better Than Yesterday's dads. You'll hear: Hamish Blake talk about what play is to him and why its so important Dave Hughes on what makes every moment more meaningful Ryan Holiday on how he chooses to curate his life Dr Billy Garvey on moving past unhealthy displays of masculinity and the secret to really connecting with your kids Need a gift? So What, Now What?! (don't forget to leave a review for Osher to read out here) OR tickets to Story ClubSee omnystudio.com/listener for privacy information.
Osher Günsberg is a man of many and varied talents but does he dazzle in the kitchen the way he has on radio and television for the last few decades? You will find that out, plus an insight into his new book 'So What ? Now What? '(Penguin Books). Osher's own mental health journey was the catalyst for this collection of strategies and tips for living your best life. He shares the story behind wriitng the book plus he opens up about being a vegan, the current state of media and a surprisng late night guilty pleasure! It is another quadruple impasse for the Food Poll this week as we ask which of this fab four gets your vote for the best classic bikkie - Chocolate Wheaten, Tick Tock, Spicy Fruit Roll or Tina Wafer? Presented by Sarah Patterson & Kevin Hillier Broadcast each Sunday on the ACE Radio Network - https://aceradio.com.au/Catch us also on:Radio 2DD - Easy Listening - On Line - https://www.2dd.online/Follow us on Facebook...https://www.facebook.com/foodbyteswithsarahpatterson/Twitter & Instagram - @sarahfoodbytesPost-production by Chris GatesforHowdy Partners Media | www.howdypartnersmedia.com.au/podcasts© 2025See omnystudio.com/listener for privacy information.
Brandon Jack set the bar high. As the son of legendary league figure Garry Jack and brother of Sydney Swans captain Keiren Jack, when Brandon himself began playing for the Swans, it was a position that was loaded with expectation and a pressure that didn't always pay off. After his career in sport ended, he was forced to forge a new identity, purpose, measure of success - and was left with a few stories to tell. Check out Brandon's new book Pissants. Check out Osher's new book So What, Now What? Already got it? Leave your review here For tickets to Story Club and more, head here.See omnystudio.com/listener for privacy information.
From a time of pre-pubescent revenge, to a time of cynicism, to actually the most wonderful time of the year, Osher tracks his history with Christmas, what saved it, and why it stands a testament to the different stages of his life. Recorded live from Story Club, December 2024. For more like this, get tickets to the next Story Club or check out the Substack. Click here. See omnystudio.com/listener for privacy information.
I was recently asked which ophthalmologist had the biggest impact on my career (and life) and it is without a doubt Robert H. Osher MD who is the Godfather of Ophthalmic Surgical Videos. He is the original professor who used video to teach new techniques to surgeons from around the world, training thousands and ultimately benefitting millions of patients. He launched his Video Journal of Cataract, Refractive, and Glaucoma Surgery in 1985 and is still going strong. He has so much to teach everyone and I assure you this podcast will give you important lessons that will improve your career and your life. We feature a new podcast every week on Sundays and they are uploaded to all major podcast services (click links here: Apple, Google, Spotify) for enjoying as you drive to work or exercise. The full video of the podcast is here on CataractCoach as well as on our YouTube channel. Starting now we have sponsorship opportunities available for the top podcast in all of ophthalmology. Please contact us to inquire.
This a useful conversation, bush style. Tom Forrest (aka. Outback Tom) and his Grandad (aka. Grandad [or Steve]), famous for their viral campfire cooking videos, join Osher to discuss: How and why they got started cooking and making videos together Why, after living in both the city and the outback, Tom much prefers life in Kununurra How life in the outback shapes your relationships, sense of community and ability to figure things out Check out Tom and Grandad's cookbook: Gone Bush: Easy Campfire Recipes Check out Osher's new book: So What, Now What? Already got Osher's new book? Please, leave a review here (it helps a lot) For tickets to Story Club, the Story Club Substack, and more from Osher, head hereSee omnystudio.com/listener for privacy information.
To hear more stories just like this, check out Story Club live and on the substack Osher's new book is So What, Now What? His previous book, now back in print, is Back After the Break Do you have a question for Osher? Shoot a voice note to sendosheremail@gmail.comSee omnystudio.com/listener for privacy information.
What do you get from giving something new a try? For sisters Eliza and Liberty Paschke, the answer is an entirely new life. From being self confessed 'spinsters' in their mid 30s (but don't get Osher started on that word), to throwing themselves into reality reno show 'The Block' despite having no reno-experience; Eliza and Liberty have made extending themselves, getting uncomfortable and giving as many things a go as they can their life's work, openly sharing their feelings about what they encounter in their own podcast 'Try Before You Die'. In this chat, they cover: What kept them from 'truly living' before the Block The link between self-improvement and trying new things, and how it goes both ways The things they've overcome and what they still hope to work on - and how Osher might help? Osher's new book So What, Now What? is out nowOsher's first book Back After the Break is out AGAIN now! For more from Osher, head here Got a question for Osher? Send a voice memo to sendosheremail@gmail.com See omnystudio.com/listener for privacy information.
On knowing what an incoming metal health crisis looks like and knowing what to do to prevent it. Osher gives his examples For more practical tools, check out Osher's new book So What, Now What? - out now! For tickets to Story Club, head here Send your voice notes hereSee omnystudio.com/listener for privacy information.
What do you need to truly stay happy in your own head, day after day? The answer won't be the same every day, and it definitely won't be the same for everyone. However, truly knowing the answers for ourselves is one of the single most important things we can do. And the sooner we can find those answers, the better. That's according to Ian Hickie, one of Australia's foremost experts on mental health, and James O'Loghlin, his collaborator, broadcaster and fellow mental health advocate. In this episode, they join Osher to guide us through the process of finding those answers, including: The most effective way to monitor and track your mental health The importance of finding what works for YOU Why you should prioritise what makes you happy How to set boundaries What you can and cannot change about yourself And more Check out Ian and James's new book A User's Guide to the Mind Osher's new book is out now! Buy So What, Now What? here Get tickets to Story Club here More from Osher here See omnystudio.com/listener for privacy information.
Tiff and Kristy take a look at patient privacy and the regulatory compliance associated with that privacy, including HIPAA and OSHA. They touch on their own experiences with compliance, how to better educate your practice, what not to do, and more. Episode resources: Subscribe to The Dental A-Team podcast Schedule a Practice Assessment Leave us a review Transcript: The Dental A Team (00:01) Hello, Dental A Team listeners. We are so excited to be here with you today. I have Kristy on crew with me. We have a slew of podcasts we're recording and just some really, really exciting information. We're gonna make it as exciting as we can, at least, that we wanna get out to you. We are more than halfway through the year, which is pretty massive. And so we're gonna be talking about... a ton about how to end the year, things and pieces to look forward to, things you should be doing now to wrap up for the end of the year, and realistically things to look forward to for the upcoming year, which at this point of recording is 2026. So no matter what year you're listening to us, a lot of this should still be incredibly valuable. Kristy, I am so excited you're here with me today. Thank you so much for clearing your schedule, being here. being open to this and just always coming with some really invaluable information for our listeners. How are you today, Kristy? DAT Kristy (01:00) It's a good summer day and a good day to be with you as well. So happy to do it. The Dental A Team (01:04) Thank you, thank you. And for those of you who may not know, Kristy, Kristy lived in Arizona a long time ago. she originally, like her formative years were here, but then she left Arizona for quite a little while and she's recently relocated back to the desert. And she decided to come right at the beginning of summer, which I used to tell people like, don't move here in the summer, like come in different months. But then I started realizing, I'm like, well, if you move here in the summer, you get the worst of the worst. And then the rest of the year is like icing on top of the cake. So Kristy, I actually think you did it in the right direction. And I keep telling you, I think you brought some awesome weather with you this year because we have not broken record heat this year for like the first time ever. Honestly, we keep breaking records every year and I'm like, these are records we don't need to break. And this year, I think the record has been that it's been so nice. Like it truly, truly has been really light summer. So Kristy, thanks for bringing your weather with you and giving us a little reprieve here in Arizona. So I told you we're going to make these as fun as we possibly can. You guys, we always aim for that fun is actually one of our core values. So it's something we work really, really hard for. I say that today because I really wanted to talk to you guys about some regulatory compliances, which just even in those words sounds like womp womp, right? Like we're just, how do you make that exciting? Well, with the Dental A Team, Dental A Team can make anything exciting. We can have fun with whatever we want in everything. We truly believe that if we're not having fun, why are we even doing it? So it doesn't mean that things aren't hard, things aren't difficult, that you won't have to push through hard things. It just means that there should be fun on the other side. and it shouldn't be, you know, tears of pain the whole way through. So here we are, regulatory compliance. You guys know that this is actually really important in the dental industry. You guys have all heard of OSHA. So we'll dive into a little bit on the OSHA, but you guys have also heard of HIPAA. And I have to say, and Kristy, you can tell me what your thoughts are as well, I have to say that when I was in practice, like physically working in an office, we never talked about HIPAA. We talked about OSHA constantly, like OSHA is going to come in and you've got to have everything six inches from the ceiling and off these certain walls. And you've got to have so many fire extinguishers and the fire escape plans and like all of these, you know, barriers and masks and gloves and don't wear gloves outside the door. All of these pieces for OSHA safety compliance, but I never heard about HIPAA. I knew as a front office team member that patients had to sign the HIPAA forms and that they had to update them every so often, but I didn't actually know what it was. And when patients would ask me like, oh, what am I signing? I'm like, ah, it just says we're not going to give away your information. Right. And I'm like, I don't know if that's what it says or not, but like, that's what I heard someone say. And so I'm just repeating it. Right. So Kristy, I don't know if you had a different experience in office, but I really truly felt like until I had to train people on it until I had to be like, no, you have to do HIPAA in the office. And until as a company, we had to start taking our own HIPAA courses every year. I had no idea exactly what it meant for a dental office. And Kristy, you may have had a different experience, but tell me what was your experience when it came to HIPAA in your dental practices that you've worked in? DAT Kristy (04:36) Yeah, my experience was actually you made me laugh. It was very similar to yours. I think it was what around 2013 that those forms came out and it was pretty funny because when it first started even patients were funny about it. Like I remember this big long form and you'd hand it to patients and say the same thing. ⁓ it just means we're not going to sell your information or give it to anybody and patients would start reading it and they're crossing things out. And then I'm asking my doctor like how The Dental A Team (04:50) Yeah. Yeah. DAT Kristy (05:06) can they just rewrite it?" And he's like, it doesn't matter. It is what it is. It's just a form. And yeah, so really I started the same place you did. And then later years, ⁓ we ended up doing more formal training on HIPAA. But yeah, started in the same place. The Dental A Team (05:23) Yeah, I remember those sheets. They were like longer than it was. It was like a car contract. where was like you had to fold it a certain way, like they were longer than the rest of the sheets and my patients did the same thing. They're like, well, I don't really agree with this. Like, and they just cross it off and then initial it. And I'm like, all right, like whatever, I just need to scan it into your document center. Like that's all I've got here, right? And if it's like in the paper folder, I had to like fold it so that it would fit. yeah, it was around 2013 and it was like so odd. And then every year they had updates to it. And I was like, I don't know what any of this means, except I did know at the bottom. them it said, if we were to release your information, who would you want it released to? So my point of that is it's 2025 right now, I don't know what year you're gonna listen to this. 2013 we started this and it took many years for any of us to really learn and understand what it meant, let alone our patience even know and understand what it means. But it is incredibly invaluable and I'm not here to teach you HIPAA by all means, that is never my gig ⁓ or OSHA, but I do know that there are plenty of courses and even just like online forums or... whatever that will go through it. There are two sides to it and they're incredibly important, especially for business owners. So doctors and owners out there, my doctor too, I was like, what is this? Just like Kristy, what you said, can they do this? He's like, I don't know. Just like, it's just a new form that they told us we need to do. So just do it. And I'm like, okay. He had no idea what it meant either. He just knew it was really important. So. Doctors go get versed in it. We actually have to take a compliance course every year. All of us do for HIPAA compliance on the medical side, but then also on the business side. And that comes down, it boils down to really privacy, right? And what that looks like. And it actually will take you through what it looks like as far as electronic privacy, verbal privacy, ⁓ patient charts, like how long do you have to keep things? Where should they be kept? Like certain certain things that honestly and truly your front office is looking up all the time. I don't know how many times I asked like wait a second how long do we have to keep these x-rays for? Wait how long do we have to keep these boxes of files for? Like we're going digital which crazily enough there's still plenty plenty of practices out there that are not digital. ⁓ I know some near and to my heart that are not digital. So like, I remember, but it's just these, these file boxes that you get from Staples and you put them together and we're putting the files in there and we're marking the year that we put them in there so that we could wait the right amount of time. But still in the back of my head, I'm like, is this even right? Like, am I waiting enough time? We would put the date that we boxed it and then the date that it could be destroyed, like, you know, destroy date. But still I was like... ⁓ this is still kind of scary. Like, am I doing this right? So my suggestion is to always make sure that you take those courses and that you're well versed in it, especially as a business owner. And I'm saying this after you're three of having to take the HIPAA course online for business compliance for our company, because it's really hard, you guys. I'm not gonna lie. When I go through it, it's like, Karen, I have this game that we play on who's going to get the better score. And to truth be told, like, it's like a barely passing score and we're like how did how am I still not getting this we read through the stuff we tell we watch the videos and we get to the end and we're like what the heck I still didn't understand it so go take those courses it's just online it's super easy I'm sure we can throw you over a link if you want it so HIPAA I actually wanted to spend some time instilling in you the importance because I think the only thing we hear in dentistry is OSHA and we know so much of the OSHA stuff But with that said, you also need to focus in on the OSHA. And Kristy, I don't know if you guys had this one too. I had that big red OSHA book that always went in the same spot up above the dental assistance computer so that we always knew where it was. We had the OSHA one, we had the MSDS sheets, and it was like, you did not mess with these books. They were always updated, the, you know, needle stick protocol. But still, you'd go in there and you're like somebody, somebody stuck themselves and you're just like, frazzle and you're like I don't know what to do even though we've got this OSHA book that tells us what to do it was still a lot so Kristy how did how did you guys do HIPAA and OSHA within your practices like how did you make sure that we you guys had everything that you needed and then how do you train offices to do that now? DAT Kristy (10:06) Yeah, that's It's a good thing that you're touching on it because it's one of those things that I think even offices tend to not do because it's so complex. I will say ⁓ we just made it part of our yearly routine. And this is perfect timing because we're coming to the end of the year. And as we're future planning for next year, even setting our goals for the practice and all of that, looking at the calendar and making sure those days are marked out, just like you would your CPI. The Dental A Team (10:14) Yeah. DAT Kristy (10:37) are, you know, make sure your OSHA is booked every year in your ⁓ HIPAA training because they are serious, right? And they're one of those things, especially like OSHA, it could shut you down if you weren't compliant. So it is very necessary, but I would say do it as part of your yearly planning and just make sure it's booked on your schedule every year. The Dental A Team (11:02) I totally agree with you. And I think one piece with that is to make sure you guys understand it too. I know that for us, in my practice, we always stressed about the OSHA because we were like, if they ever come in. And that's like one space of it, right? For sure, you want to be compliant. You want to have the right spaces. If they were to come in, you want to have everything you were supposed to have for sure. But on the flip side of that, like the reason that they do that isn't because they want to come in and like give you a bad grade or get you in trouble, right? They do it because they actually want you utilizing the information. They want you knowing it and they want it to be helpful in keeping your business safe. And so not only making sure that you're compliant for the passing grade, but that you're compliant in the fact that you understand it and you're able to use it because it really is truly beneficial for your practice. And there are actually some really valuable pieces in there, just like CPR. Like we have to take CPR to be compliant, but the day that you have to use it is the day you're like, thank God that they made me do that. Right. Like, gosh, this could have been really bad. Right. The day that my son bless his freaking four-year-old heart at the time, decided to put gummy worms in his frozen yogurt and they turn into rocks and he's choking on it in the middle of the frozen yogurt store and I, thank God, knew what to do to... pull it out of his mouth and make sure he doesn't have to resuscitate him, all of these pieces, right? We undervalue things because we think we have to do it because someone's telling us to. And if we don't, we're gonna get a bad grade or we're gonna get a slap on the wrist or whatever. Yes and. Like, Kristy, I love when you say yes and. This is a yes and situation. Yes, get the good letter grade, don't get a slap on the wrist, don't get a fine and. save lives with this information too. HIPAA, you're not going to save a life, but guess what? It's better to be super safe because, I mean, honestly, cybersecurity is wild. And I have had many practices while consulting that have been hacked. And I don't know if you all remember a couple of years ago now, was it last year maybe? Yeah, all of the insurances got hacked and we were without insurance payments for three or four months. We couldn't even submit claims. Like it was wild. these things do happen and if you're not HIPAA compliant, if you don't know what it means, things aren't stored correctly, you just you have a lot of patients that could be in a lot of trouble. So not only are you going to get in trouble from a business standpoint with you know the regulatory compliance people, but you're putting your patient's information and your own information at risk. You've got payroll documents on there. You've got your team's information on there. There's a lot of very sensitive information that's stored on there. So OSHA is incredibly valuable. Know it, train on it. I know we used to do quarterly training for OSHA. We'd add it into our monthly team meeting. We'd do a two hour monthly team meeting and at least 30 minutes of that once a quarter would be OSHA training. And so it would be training on a certain subject from the OSHA book. They literally give it all to you ⁓ and then what I would do now is actually add in some of that HIPAA training with it like quarterly, monthly, however you guys want to do it and yearly, especially making sure that we're all reviewing it, that we're all up to date, that we all understand it and we understand any changes because they change them at the drop of a dime and Kristy, I don't know if you've ever received a letter from OSHA saying, hey, these are the updates but I have not. I've never seen anything that was just like, guess what? We've updated and changed. So you guys have to go out and look for that information on your own. Kristy, how did you handle, I know in my practice we had two people. We had one that was responsible for OSHA and then one that was responsible for HIPAA, which at that point, you know, just made sure that we did the sheets. Now we know there's much more involved to it, but how did you handle that in your practice as far as someone like the accountability piece to it? And I never wanted the accountability myself, my doctor. He's a very busy man. Personally, professionally very busy. I ran his schedule ragged. He was constantly on the move. There's no way on this earth. that he was ever going to be able to hold anything accountable, especially Osher or HIPAA. So I never made him the owner of that. And then as the office manager, I tried to stay out of that lane as well because I didn't want it to get mixed up in other pieces. But Kristy, how did you handle it in your practice and how do you see practices now handling that kind of responsibility and accountability piece? DAT Kristy (15:46) Yeah. ⁓ Honestly going back to what you said, it's it's having a champion, right? It doesn't mean that they're the only one responsible but somebody that is the point person that ⁓ Is checking on those things and reporting back? You know how it kind of makes me think of when you go into a restroom at a chain store one of those and they have those Checklists about they check the bathroom at a certain time using something like that to know The Dental A Team (16:15) Yeah. DAT Kristy (16:18) ⁓ Because even your fire drills guys we're supposed to have fire drills and make sure team right on Boarding did we teach them where the I wash station is did we show them our? Meetup area if something happens, so It's important and like I said have that point person that can report back The Dental A Team (16:22) Yeah. DAT Kristy (16:38) Potentially in one of your team meetings just check on it. Just make sure it's like we do our checklist and chart audits ⁓ I was gonna circle back to you too because I won't name names But we all heard of the corporate entity that also got hacked, right? It's maybe been a couple years now, but you know Think of that they they're a big nationwide chain lots of money, right? And so even if they it happened to them like us as little The Dental A Team (16:40) Yeah. Yeah. DAT Kristy (17:08) guys that don't have that kind of money to spend, we have to be very diligent. I would also do like chart audit type thing. Maybe not necessarily chart, but listen, listen to your admin people. Are they breaching HIPAA in conversations? You know, are they checking IDs? Are we even getting photo IDs from patients? The Dental A Team (17:18) Yeah. No, most places are not getting photo IDs. DAT Kristy (17:34) Yeah. And a lot of people, you know, they look, well, we want to know who's coming in. So we want to get your photo. No, don't share your secrets. But on the same token, like it is part of compliance. And if, if you guys have ever heard of red flag rule, if you're accepting insurance, you have a due diligence to make sure that that person is who they say they are. And I have experienced where somebody came in portraying they're somebody else. So ⁓ they're little things, but they can be. big things and just like that corporate entity it was flashed all over the news and so it's also about saving our reputation those things are hard to come back from. The Dental A Team (18:16) I totally agree. That's a really great point. And I don't think I know many practices, maybe a handful, that really truly understand the value of the ID portion of it. And I do hear that too, like, we want to know who's coming in. Yeah, but your ID is not going to... A lot of practices will use it for both, and I think that's great. But my picture on my ID, you're never going to know that it's me, right? But at least you took it. It's got my information. It's got my statistics, my demographics that match up within my insurance card because that does happen constantly. constantly patients or practices are reporting that they've had patients that come in with the insurance, but it's not actually the person who's on the insurance card. happens a lot. And as you're taking payments as well, like, you know, I'm, I'm surprised we don't get asked more often for our credit cards, but when, or for our ID with our credit cards, but when I do, I'm always like thrown off. But then at the same time, I'm like, actually, thank you for caring enough about my safety, right? My electronic safety that someone's not using my credit card. Who's not actually them. Cause that has happened. I have had those charges pop up that my credit card is like someone's at Circle K trying to use $5 and they're just like testing it, right? So I do appreciate that and I value it and I think our patients would too. But it is a piece of the record keeping that you're supposed to have if you are going to accept insurance from those patients. So it is a massive piece. that was a great, great point, Kristy. Biggest takeaway today, you guys, two biggest takeaways. Go figure out what HIPAA is if you don't know what it is, medical and and business like standing business HIPAA, go figure both of those things out. Make sure that you're OSHA compliant, that you've got your book, you've got your sheets, you've got everything that you're supposed to have and that you're training on both of those because those make them compliant as well. And then make sure you've got point people to ensure that these trainings are happening to ensure that we're up to date with everything we're supposed to have. So super easy, you guys, you just you got to dig in and do the work. And I challenge you guys to go take that HIPAA test. It's hard. Even after taking the course that leads up to it, it is not easy. and I both have struggled with that sucker. So I challenge you to go take that ding test and tell me you know anything about HIPAA. HIPAA? OSHA? K? Just be compliant, you guys, and figure out an easy way. Like Kristy said, schedule it every year. Schedule it out. You've got your Ops manual update, so do your Ops manual update, your OSHA update, your HIPAA updates, and then make sure that you've got a point person probably for each of those, and they should be three separate people in my opinion if you've got the capacity within your staffing to do it. Kristy, thank you so much for your nuggets and for letting me probe questions over to you about your past as well. You have always, always amazing points. So thank you for being here with us. Is there anything else you can think of that I missed in that wrap up that they should be doing? DAT Kristy (21:09) No, I think you hit it all. The only thing we didn't touch on was make sure you're doing PCI compliance because you mentioned credit cards and taking them. There's still a ton of practices that I go in and they're writing down cards. Guys, get rehearsed. You could be putting yourself into ⁓ some situations by doing that. So that would be the only other one that I would add in the mix. The Dental A Team (21:15) there. That's a that's actually a really good point. And I've had a couple of practices text me some office managers and be like, what does this mean this PCI like people don't know what that means. And they don't know what that is. So make sure your office managers do know what that is. It goes right along with HIPAA. And those two go hand in hand. So just make sure, again, that you're not running the team that's like, I don't know, we're just supposed to sign this that they actually know what they're for. Because with a reason behind it, things get done. So that was massive, Kristy, thank you for remembering the PCI compliance. Alright, guys, go do the things they're not really that hard except for that HIPAA test and I do challenge you to go take it because I just want to hear from you on how fun it was. But go do the things if you ever need anything you guys know where to find us Hello@TheDentalATeam.com we are here to help you I know that we do the HIPAA test every year you guys know especially if you're my clients I don't actually know the link for that, we can get it for you. So Hello@TheDentalATeam.com. We can send you the information for the company that we utilize within our team and our company. Just let us know. And as always, drop a five star review. We'd love to hear what you thought about this. And if you have any regulatory information or things that you'd like to share, put it in that review because people really do read through those and they'll catch it as well. Thanks so much, guys. We'll catch you next time.
When's the last time you ask why you do what you do? From work to working out, Osher has had many reasons and motivations in the course of his life. Some of these have led him to unthought-of levels of performance and satisfaction. Others have led to a self destructive spiral. For more helpful ideas, check out Osher's new book 'So What, Now What?' Story Club is back August 10! Get tickets here For even more from Osher, head hereSee omnystudio.com/listener for privacy information.
Stav, Abby & Matt Catch Up - hit105 Brisbane - Stav Davidson, Abby Coleman & Matty Acton
See omnystudio.com/listener for privacy information.
Every year, the Osher Lifelong Learning Institute puts together hundreds of classes for adults 50 years and older.
Sam Wood is here to share his biggest insights into what really motivates us, what doesn't, and ways to make change for the better that sticks. He opens up to Osher about his own ever-changing 'whys', his surprisingly down to earth personal approach to exercise and fitness, his journey of step-parenting and, yes, some previously unheard tales from the Bachelor... Check out 28 by Sam Wood here It's your last chance to nab Osher's new book 'So What, Now What?' at a discounted pre-order price! Get tickets to Story Club here More from Osher here See omnystudio.com/listener for privacy information.
Turning to some kind of higher power is a key component in many addiction recovery programs. And, as discussed in Osher's recent chat to 360, there's a good reason for that: it helps. But why? What does a high power even look like outside of religion? And how can this idea help us in our lives even outside of addiction? For more ideas like this, check out Osher's new book 'So What, Now What?' For tickets to Story Club, head here Get in touch with Osher hereSee omnystudio.com/listener for privacy information.
Osher Günsberg has been one of the most recognisable people on Australian television. The face of The Bachelor, The Bachelorette, The Masked Singer, and Australian Idol, he’s been in our living rooms for over two decades. But TV has changed. The work slowed. And suddenly, one of the most familiar faces in the country found himself scrambling to pay the mortgage. In this episode of No Filter, Osher sits down with Kate Langbroek for a raw and revealing conversation about what happens when the cameras stop rolling. He opens up about the financial strain of losing multiple prime-time jobs, the reality of hustling for gigs to make ends meet, and the ego hit that comes with watching an industry move on without you. Osher also speaks openly about his ongoing mental health journey and the therapy that’s helped him survive some of his darkest moments. You can follow Osher and find his book, So What? Now What? here. If this conversation brought up any hard feelings for you - please seek help. You can reach Lifeline on 13 11 14 THE END BITS: Listen to more No Filter interviews here and follow us on Instagram here. Discover more Mamamia podcasts here. Feedback: podcast@mamamia.com.au Share your story, feedback, or dilemma! Send us a voice message, and one of our Podcast Producers will get back to you ASAP. Rate or review us on Apple by clicking on the three dots in the top right-hand corner, click Go To Show then scroll down to the bottom of the page, click on the stars at the bottom and write a review CREDITS: Guest: Osher Günsberg Host: Kate Langbroek Executive Producer: Naima Brown Senior Producer: Bree Player Audio Producer: Jacob Round Mamamia acknowledges the Traditional Owners of the Land we have recorded this podcast on, the Gadigal people of the Eora Nation. We pay our respects to their Elders past and present, and extend that respect to all Aboriginal and Torres Strait Islander cultures.Become a Mamamia subscriber: https://www.mamamia.com.au/subscribeSee omnystudio.com/listener for privacy information.
Matt Colwell, better known by his stage name 360, is not the person he was. In this raw and personal conversation, he takes Osher through his full journey - from the romanticised partying rockstar, to self described 'total junkie', to rehab, reset, recovery and reinvention. He outlines the tricks his ego played to keep him in the grips of addiction, how small actions were crucial in transforming his body and mind, the tools he now uses to get by and perform in sobriety and finally how he found faith, and exactly what that gives him. 360's new album, Out of the Blue, is out now National tour underway now. Get tickets here. Time's running out to pre-order Osher's new book 'So What, Now What?' Get tickets to Story Club here More from Osher hereSee omnystudio.com/listener for privacy information.
Cam Walker isn't here to tell about 'one weird trick that will 10x your life.' He's not even trying to inspire you. But he does know firsthand what it's like to be lost in the depth of feelings of doom, and exactly what helped him slowly reach a place a bit more colourful. That's the basis for his new book 'Doom and Bloom: The case for creativity in a world hooked on panic.' In this chat, he tells Osher all about it, plus his learnings on being more creative, how creativity has been essential in his life, why a lot of self-help isn't actually helpful, how he navigates the common compulsion of social media, the secrets to a long-lasting relationship and why attention can be life or death. Check out 'Doom and Bloom' here Check out Struthless on youtube and instagram Pre-order Osher's new book 'So What, Now What?' (also illustrated by Cam) here For more from Osher (including his other book) head here Get tickets to Story Club hereSee omnystudio.com/listener for privacy information.
The true story of how some men with forearm tattoos told Osher the secrets of the world, and how to know if a Harley was tuned just right... Get tickets for the next Story Club Find more from Osher here Pre-order Osher's new book 'So What, Now What?' hereSee omnystudio.com/listener for privacy information.
In this Osher lecture, Kuiyi Shen, Professor or Art History, Theory and Criticism at UC San Diego, gives a historical overview of Japanese art during the zenith of court culture. Series: "Osher UC San Diego Distinguished Lecture Series" [Arts and Music] [Show ID: 40870]
If you feel like you're not living the kind of life you want, and if you feel like you're avoiding more than you're taking action to change that, then you might be what Dr Emily Musgrove calls 'stuck'. In this episode, Dr Emily, the clinical psychologist (regularly heard on 'The Imperfects' podcast') and author of the new book 'Unstuck: A Guide to Finding Your Way Forward to the Life You Want to Live' tackles this all too common feeling and shares simple ways to disarm the many things that paralyze us - from emotions, to stress, to the old stories that no longer serve us. Pre Order Osher's new book 'So What, Now What?' here Get tickets for Story Club here And for more from Osher, head hereSee omnystudio.com/listener for privacy information.
What happens when the person you are is out of step with the person you thought you were, in some way? Or, what do you do when the effort you put in doesn't match the reception you expected to get back? Off the back of Osher's second performance on Dancing with the Stars, he has some ideas on these topics - and they could be very useful the next time you encounter criticism, or the restriction created by your own expectations.See omnystudio.com/listener for privacy information.
You might know actor Tim Pocock from his roles in Dance Academy or X-Men Origins: Wolverine. Even as a child, he graced the Sydney Opera House starring in operas directed by Baz Lurhman. But that world of artistic expression was in stark contrast to the other world Tim was part of for so long - one of repression by conservative catholicism under Opus Dei - made all the worse as he began to realise who he truly was. In this chat, Tim reveals his experiences of shame, bullying and conversion therapy, as well as his journey toward healing, discovery and self-acceptance, and the ongoing work of undoing the trauma of the beliefs that kept him feeling trapped for so long. An inspiration for anyone who’s ever felt silenced or lived an inauthentic life, an insight into certain pockets of religious institutions and a vital plea for the parents of every LGBTIAQ+ child. Check out Tim's book, the Truth Will Set You Free: Growing up Gay Under Opus Dei Pre-order Osher's book 'So What, Now What?' Story Club is Sunday July 6th! Don't miss out on tickets here Find more from Osher here Send Osher an email hereSee omnystudio.com/listener for privacy information.
Depending on your algorithm, you’re being fed death, destruction, calamity, chaos, fire, floods, and horror more and more and more.Chatting with Sally Gold the other day. It’s pretty clear we only really have so much room between our ears for stuff like that.So when a friend who lives in Africa reached out to me the other day asking, “How do we stay sane when everything’s such a mess?” I sent her a voice note, which turned into this podcast. Pre-Order 'So What, Now What?' here Get tickets to Story Club here Get more from Osher here and send him an email hereSee omnystudio.com/listener for privacy information.
Osher offers his reflections on his first dance - including what was really hardest about the process, why deliberately going into something you're not good at is so good for you, the power of habit and a way he reacted to the process that really surprised him. Find tickets to Story Club here Pre-order Osher's new book 'So What, Now What?' here Email Osher hereSee omnystudio.com/listener for privacy information.
Hey Lifers! Laura’s baby is taking a stand/protesting to Matt disclosing her name on his podcast. If you’ve had a baby, did you and your partner agree on whether to share the name/s publicly before the baby was born? Britt has entered a new career - being a professional dancer! Dancing with the stars has aired and our twinkle toes tore up the dance floor! We share some BTS of Dancing with the Stars and Britt finally gets the answer to whether Osher knew that she was going to be dumped on Bach 8 years ago! Two stories came out over the weekend that both surrounded the unveiling of the identities of online trolls/cyber bullies. Indy Clinton has received a 64 page document from a private investigator that includes the names and details about some of her relentless trolls. A couple in Ireland have successfully sued the formally anonymous owner of ‘tattle life,’ an online gossip cesspit and had his identity released.So with the advancements in technology that make online anonymity harder, do you think trolls would stop and think twice if they thought there was the risk that their identity would be exposed? Should influencers release the identities of their online trolls if they have concrete proof that they’re the ones responsible for years worth of bullying? Do you think tech companies like meta or tiktok have more of a responsibility to not allow people to be anonymous? We discuss whether these trolls being exposed would do potentially more harm than good or whether it’s a consequence for their own behaviour. We chat about precedents, how trolling affects both Britt and Laura and whether we think these stories will shift the dial at all. You can watch us on Youtube Find us on Instagram Join us on tiktok Or join the Facebook Discussion Group Tell your mum, tell your dad, tell your dog, tell your friend and share the love because WE LOVE LOVE! XxSee omnystudio.com/listener for privacy information.
Are you truly being yourself? How can you be sure? What could be gained when you embrace your authenticity - or, what do you miss when you don't? Kat John, authenticity coach, speaker, podcaster and author of 'Authentic: Coming Home to Your True Self' explains to Osher why understanding and answering these questions are essential. Check out Osher's Dance-it-out playlist here: https://open.spotify.com/playlist/2umndwMFXAWsK5IJm0UEZs?si=7511cc6da35e4415 And Kat's here: https://open.spotify.com/playlist/5BCq8K7vbZxtyT7STG8nrX?si=BhHyN_JSTfCxvYsKpjtNbQ&pi=eJ-T78OAQ3C1t Find more from Kat here Find more from Osher here Pre-order Osher's new book 'So What, Now What?' Get tickets to Story Club hereSee omnystudio.com/listener for privacy information.
Do you struggle with coming up with ideas on your own? Or properly realising the vision in your head? What if the greatest creativity isn't found in isolation, but emerges only when we truly open ourselves to the brilliance of others? Osher offers 4 questions for genius ideas and effortless collaborative creativity. Pre-order “So What, Now What?” Story Club LIVE, Tickets here July 6th Factory Theatre MarrickvilleFt Marlee Silva, Merrick Watts, Phil O’Neill and Nadia Townsend, Zoë Norton Lodge and Osher Günsberg See omnystudio.com/listener for privacy information.
The pressure to work more, constantly comparing yourself to other people, the endless list of self-improvement 'shoulds', and even full blown mental health struggles - what do we do when the biggest obstacles are the ones inside our own heads? Comedian Chris Ryan might not have every answer, but in this chat with Osher, she certainly has a way of illuminating the problems. For tickets to show Extreme Tenant (Melbourne only, sorry) head here Pre-order “So What, Now What?”Story Club LIVE, Tickets here for July 6th Factory Theatre MarrickvilleFt. Marlee Silva, Merrick Watts, Phil O’Neill and Nadia Townsend, Zoë Norton Lodge and Osher Günsberg.See omnystudio.com/listener for privacy information.
Have you ever wanted more clarity around how your brain works? Often, it can be knowledge that can mean the difference between having the perspective and tools to make changes in your life, or not. There are countless books on the subject, but here, Osher details 7 that have been instrumental to his own life, that have helped his own clarity on the inner workings of our minds - in other words, the books he thinks about (and recommends) when he thinks about thinking. For more, links to those books are here: 1, 2, 3, 4, 5, 6, 7 Check out (and pre-order) Osher's upcoming book here Scope out Chris Ryan's upcoming comedy shows here Have thoughts? Other books you think Osher should read? Or anything else? Email him Get your tickets to Story Club hereSee omnystudio.com/listener for privacy information.
Merrick Watts is a comedian, radio and TV personality, actor, event and festival manager, highly certified sommelier, parent, fitness nut, SAS Australia selection-passer, entrepreneur and drink developer. And he has a jet-ski license. So if you wanted to talk to someone who can tell you exactly what it takes to balance your commitments and still go after your passions and curiosities, and to get a good dose of inspiration and wisdom while you do it, Merrick's your guy. It's exactly what he talks to Osher about in this episode, along with how to find drive, where to really place your effort, the place of sacrifice, what he hopes to instill in his children, his thoughts on service, leadership and bravery both in the media and outside of it, and how he came to launch a drink based on a 2000 year old recipe... Check out Posca here Pre-order Osher's new book “So What? Now What?” here And all the other links for Osher hereSee omnystudio.com/listener for privacy information.