Podcast appearances and mentions of robin erickson

Hybrid work works, according to The Conference Board Reimagined Workplace 2024 report, with 84% of human capital leaders reporting higher job satisfaction and 79% citing better worker attraction and retention. But can HR leaders continue to demonstrate the ROI of flexibility and employee well-being, or are we headed for a Great Resignation 2.0?     Join Diana Scott and guest Robin Erickson, Vice President, Human Capital, at The Conference Board, to find out about the tightening job market, trends in employee well-being and flexibility, and how human capital leaders are exploring AI.     (00:58) History and Methodology of the Reimagined Workplace Study (02:30) Demographics and Trends in the Workplace (03:45) Recruiting and Retaining Employees: Trends and Challenges  (07:59) The Impact of Flexibility on Employee Retention  (10:25) Current Rates and Benefits of Hybrid Work (13:49) Economic Impact of Remote Work on Cities  (16:51) Employee Well-being: Current Trends and Strategies  (20:12) AI in HR: Opportunities and Challenges (28:51) Future Predictions and Concluding Thoughts

Hybrid and remote work have changed our workplaces, our homes and our lives. How is the future of office space and culture being shaped post-COVID? And how is the metaverse involved?    Join Steve Odland and guests Erin McLaughlin, Senior Economist in the Economy, Strategy and Finance Center at The Conference Board, and Robin Erickson, Vice President, Human Capital at The Conference Board, for a multi-faceted conversation on new trends in the hybrid work environment.

As the US labor shortage continues, organizations struggle to attract and retain talent. Those that leverage baby boomers—who still make up 20% of the workforce—tap into a valuable pool of experience. Organizations that write them off may lose competitive advantage. In this episode of CEO Perspectives, Robin Erickson, Vice President, Human Capital, joins President and CEO Steve Odland to discuss how to make the most of boomer talent in an age-diverse workforce.    Tune in to find out:  How are baby boomers influencing current corporate strategies and work cultures?  What innovative approaches are companies taking to retain and engage boomer talent?  How can generational diversity be managed for business success?  What strategies should CEOs employ to address age diversity and ageism in the workplace?    For more Trusted Insights for What's AheadTM:    Read: Baby Boomers Still Striving  Listen: CEO Perspectives: The Generations, A View from a Baby Boomer

Justin and Lance are joined by Robin Erickson, Vice President of Human Capital at the Conference Board, to discuss what Generation Z values in the workplace and how employers can prepare to recruit the next generation of workers. tags: tsou, justin weller, lance jackson, robin erickson, conference board, economics, labor, gen z, boomer, millennial, money, salary

Is it possible for companies to take a stand on controversial social issues without starting a war with consumers and their own employees? Justin and Lance are joined by Robin Erickson, VP of Human Capital at The Conference Board, to discuss how companies are addressing this issue. tags: tsou, justin weller, lance jackson, robin erickson, work, business, company, leadership, social, culture

What work needs to be done in the office? Justin and Lance are joined by Robin Erickson, VP of Human Capital at the Conference Board, to discuss the disconnect between workers and employers and what employers can do to attract and retain workers. tags: tsou, justin weller, lance jackson, robin erickson, economy, jobs, career, salary, work, office, pandemic, money, time, flexibility, home, family, labor, market

Justin and Lance are joined by Robin Erickson, Vice President of Human Capital at the Conference Board, to discuss what Generation Z values in the workplace and how employers can prepare to recruit the next generation of workers. tags: tsou, justin weller, lance jackson, robin erickson, conference board, economics, labor, gen z, boomer, millennial, money, salary

Gen Z workers are expected to represent nearly a third of the workforce by 2025. And as US job openings continue to reach historic highs, businesses urgently need them in their workforce. But how can businesses attract and hold onto these workers?   In this episode of CEO Perspectives, The Conference Board President and CEO, Steve Odland, sits down with Robin Erickson, Vice President of Human Capital at The Conference Board, to discuss the motivations of Gen Z workers. Tune in to find out: Why should employers focus on the needs of Gen Z workers? What makes this generation unique? How can managers retain Gen Z workers amid ongoing labor shortages? What are the five things that are essential for Gen Z? How can leaders craft in-person interactions in a meaningful way for this group?

Read the report here To understand how organizations are continuing to react to the pandemic and the changing business environment in the context of their workplaces and workforces, The Conference Board has conducted four online surveys of human capital leaders in the past two years. As The Reimagined Workplace Two Years Later: Human Capital Responses to the COVID-19 Pandemic reveals, greater numbers of employees are expected to work remotely than they did before COVID. We anticipate that organizations will adapt to this new work reality with flexible hours and hybrid working locations, hoping these adjustments will sustain future success sourcing talent, retaining current employees, and increasing productivity levels. In this podcast, coauthors Robin Erickson, PhD, and Deb Cohen, PhD, share the survey findings about remote work and returning to the workplace, recruitment, retention, employee well-being, and organizational culture, as well as comparing findings to the April 2020, September 2020, and April 2021 surveys results.

In the midst of a global talent shortage, CEOs, CHROs, and HC leaders recognize that simply doing talent acquisition better and faster will yield only marginal gains—it will not solve the current challenge of finding the right talent. In this podcast, Robin Erickson, PhD, Vice President, Human Capital is joined by Barbara J. Lombardo, PhD, Distinguished Principal Research Fellow, to discuss their most recent report: Navigating the Global Talent Tsunami. Their global research study found that organizations should fundamentally rethink some long-held assumptions about who can do the work; where, when, and how the work gets done; and the talent acquisition function itself. They believe that rethinking sourcing strategies will yield more candidates in the short term and more agile and diverse talent pools, and organizations, in the long term.

In this podcast, Robin Erickson, PhD, Principal Researcher, and Deb Cohen, PhD, Distinguished Principal Research Fellow, discuss their recent report Transforming Talent Acquisition, Onboarding, and Internal Mobility: Conversations with CEOs, CHROs, TA and HR Leaders. In today's historically tight labor market, finding and keeping talent is now top of mind for business leaders. This new report from The Conference Board offers six recommendations to acquire and retain the talent that organizations need to succeed, especially in the new landscape of increased remote and hybrid work arrangements. At the organizational level, the C-Suite should offer as much flexibility as possible, broaden talent pool diversity with alternative credentials, and create a culture that supports internal talent mobility. At the HR level, TA and HR leaders should focus on candidate experience and employee value proposition, transform onboarding, and train and evaluate hiring managers.

With employers fighting to fill positions in their organizations, potential employees have more power than they have had in a long time. Justin and Lance are joined by Robin Erickson, Principle Researcher at The Conference Board, to discuss employment trends and how employers are navigating the current labor market. tags: tsou, justin weller, lance jackson, Robin Erickson, economy, labor, jobs, employment, company, hire, hiring, salary, money, benefits, market, conference board, pandemic

Since the onset of COVID-19, virtually every employee in America and across the globe have experienced a dramatic change in their work lives, while at the same time facing new challenges in their personal lives, from health concerns to economic uncertainty to isolation from family and friends. Many professional and office employees suddenly began performing their jobs remotely and many are likely to continue to do so post-pandemic. On top of this, several incidents brought a heightened awareness of racial injustice and a renewed employer focus on committing to address diversity, equity, and inclusion. As they look to return to the workplace, many organizations are now reconsidering their talent strategies. Through interviews with seven organizations that thrived during 2020, as well as new survey data, six lessons were discovered that will help organizations recreate work in ways that maintain productivity while enhancing their employees' experience and contributing to a healthy organizational culture. Join co-authors Robin Erickson, PhD and Barbara Lombardo, PhD, as they share insights from their new research report, Reshaping Employee Experience and Organizational Culture: Lessons from the Tumultuous Events of 2020 and 2021.

This week's episode covers it all: employee wellbeing, the great resignation/resume tsunami, optionality, sustainable work practices and so much more. Our host Rhonda Taylor was fortunate to sit down with Robin Erickson Ph.D. of the Conference Board, to hear her insight on upcoming trends in this new age of work.Robin discusses how the employee experience has been affected over the past year and shares insights on the benefits of creating a work culture that allows for optionality. This episode also dives into the statistics behind employee wellbeing, and how business models that promote awareness and care for employees are vital to engagement, retention, and recruiting talent.With over 20 years of talent management consulting and research experience at global professional services firms, Robin has been a Human Capital Research Analyst since 2013, first at Bersin by Deloitte and now at The Conference Board. Connect with Robin on LinkedIn, Twitter @RAEricksonPhD, or at https://conference-board.org/us. For more insightful conversations, visit www.talentexperiencepodcast.com. We hope you enjoy this episode of the Talent Experience podcast!

Productivity is up, but at what cost to employees? Robin Erickson, PhD, joins host Crystal Miller Lay on the DriveThru to discuss insights in the world of work coming out of the pandemic and the impact onworkers. This is one DriveThru HR you won't want to miss.  Robin is a Principal Researcher for The Conference Board, specializing in Human Capital. She is recognized as a thought leader for talent acquisition, engagement, talent mobility, retention, and people at work.     

The Conference Board first measured the effects of COVID-19 on employees in April 2020 and then in September 2020. In April 2021, The Conference Board again surveyed HR leaders to see how their organizations have adapted in the past year and what their plans are going forward, publishing The Reimagined Workplace a Year Later: Human Capital Responses to the COVID-19 Pandemic in May 2021. In this podcast, co-authors Robin Erickson, PhD, and Frank Steemers share the survey results and explore trends in remote work, productivity, and well-being; recruiting and retention; and plans for returning to the workplace. They discuss historic labor shortages and suggest continuous listening as one solution for deteriorating employee well-being.

Our 50th Zoomcast (March 25th, 2021); Celebrating our 50th Episode. Hosted by #CharlotteSistaCFerrell Charlotte Sista C Ferrell, PBA Coordinator and Host, welcomes everyone to PBA’s 50th online episode since the “pandemic shutdown” forced the podcast creation program to shift from meeting at the 411 Senior Center to meeting via Zoom. She highlights ways PBS created programs for special months or issues, and initiated training for podcasters to record their Stories, Poems, Interviews and Novelties on the PoweredbyAge.com website Leslie Remund, Director of the 411 Senior Center Society, acknowledges ways PBA connects seniors from “411”, other senior centers and community groups, and helps reduce loneliness. She announces the 411 Board has approved funding to support PBA for another year. Marion Pollack, 411 Board Chair, recognizes today’s episode as the golden anniversary of a project which has given a voice to seniors across BC who wish to be creative, have fun and change the world. Robin Erickson, PBA mentor, facilitates a creative showcase of PBA talent featuring Lesley reads A Simple Cup of Tea, a story from her Japanese travel memoir. Joel Flynn plays his adaptation of Kate Bush’s Man with a Child in his Eyes from an album arising from his ongoing cross-border music project. Chris Morrissey reads It’s Customary, her story about crossing the border when returning to Canada with her Irish/American partner. Filmmaker Adhel Arop reads two poems reflecting her traumatic childhood in South Sudan: The Child I used to Be and The Trenches of Emotion. Neall Ryon reads Siddhartha by the River and Sista C closes with a spoken word performance of I’m on Fiyah. We conclude by discussing the relationship between the languages we speak and our world view. Sponsored by the 411 Seniors Centre Society, Vancouver.

What if your organization could deliver twice as much innovation, boost customer satisfaction ratings, grow the human capital return on investment (HCROI) by 270 percent, improve efficiency up to 15 percent, and increase profitability by 25%? It is possible according to a new report from The Conference Board, Accelerating Value by Using Human Capital Analytics to Understand the Workforce Experience. Organizations that address employee experience objectives with data analytics to fine-tune their HC program design and execution could potentially create more innovation, boost customer satisfaction ratings, grow human capital ROI, improve efficiency, and increase profitability. Join the report’s co-authors, Solange Charas, PhD, Stela Lupushor, and Robin Erickson, PhD, as they discuss the strong relationship between investment in people, worker productivity, and the resulting business performance.

The COVID-19 pandemic triggered both a global health crisis and an economic crisis. These crises have generated an extraordinary level of uncertainty, creating another crippling crisis and a considerable threat to employee well-being—anxiety. As of September 2020, according to the Center for Disease Control, 4 out of 10 Americans have a medically diagnosed case of anxiety—and think of how many more haven’t been diagnosed! The solution to this rising anxiety epidemic is to develop our resilience. In this podcast, Principal Researcher, Robin Erickson, PhD, and Distinguished Principal Research Fellow, Leo Flanagan, PhD, review their recently published report, COVID-19 Reset & Recovery: Developing Resilience to Move through Uncertainty to New Beginnings with information on why we become anxious and 12 practical recommendations for leaders and employees. For more information on the Resilience Model mentioned in the podcast, see Leo’s blog:  Beating Back the Anxiety Pandemic: The Science of Resilience.

Our 36th Zoomcast (December 17th 2020); Charlotte introduces today’s podcast theme, “Wishes and More” , thanks the 411 Sr. Centre Society for supporting our podcasts, and acknowledges their delivery of Christmas hampers to shut-in 411 Center members. Robin Erickson invites us to share two wishes, one for ourselves and one for someone else. Participants exchange their hopes and strengths regarding grace, patience, healing, creative energy, human connection, security, peace and love. Mariko Makashima, the 411 Seniors Centre Volunteer Coordinator, introduces a drawing for ten prizes to be awarded to lucky 411 Centre members. She recognizes the local vendors from whom all prizes were purchased. Brian Phillips, an original podcast peer leader and 411 Center volunteer reads his poem about the transformative power of snow. Hosted by Charlotte Sista C Ferrell. Sponsored by the 411 Seniors Centre Society and the City of Vancouver

Our 34th Zoomcast (December 3, 2020); Charlotte welcomes Samela Dingus and Elizabeth Wu, seniors active in The Agape Wise Ones, a spirituality group that helps elders develop their unique talents. Robin Erickson facilitates a discussion on the meaning of loss using Angel cards. Participants’ personal responses to randomly selected cards (gratitude, patience, flexibility, respect, power, communication, responsibility, presence, trust and strength) lead into an engaging, reflective discussion. Neall Ryon reads Round and Round, a poem he wrote for his deceased brother Don. Charlotte announces upcoming special programs including Zoom meetings on Christmas and New Years’ Eve. Hosted by Charlotte 'Sista C' Ferrell. Sponsored by the 411 Seniors Centre Society and the City of Vancouver

Our 33rd Zoomcast (November 19, 2020); Host Robin Erickson introduces us to Judy Lynne, an instructor and Zentangle practitioner who enthusiastically discusses and demonstrates this inter-related, meditative creative art form. Listeners may wish to look up Zentangle videos on the internet. Robin facilitates a lively word association game where participants build stories from random and related words. Many people expressed joy in doing this activity that had many variations at home parties in the past. Charlotte asks for suggestions on the number of songs for our Dec. 24, 1 pm Christmas Eve Zoom party. Hosted by Robin Erickson. Sponsored by the 411 Seniors Centre Society and the City of Vancouver

Our 31st Zoomcast (November 12, 2020) is all about war and peace. Host Robin Erickson reminds us that today’s discussion takes place on the 75 th anniversary of the bombing of Hiroshima, the end of WWII and the founding of the UN. Panelists share Remembrance Day memories and ways they commemorate November 11th now. We address the current relevance of Remembrance Day ceremonies, the causes of war, its pointlessness and its financial and human cost. We discuss the glorification of war, the lack of recognition of wartime trauma and uncounted civilian casualties, and whether it is possible to create positive change. Neill Ryon reads his poem The Forgotten. Lesley Hebert reads Dulce et Decorum Est by Wilfred Owen. Hosted by Robin Erickson. Sponsored by the 411 Seniors Centre Society and the City of Vancouver.

Our 29th Zoomcast (October 29, 2020) features a free ranging discussion on social roles. Facilitator, Robin Erickson invites participants to consider the various roles they play or have played in the past. Our discussion touches on the freedom of chosen roles versus the strictures of assigned roles, and the influence of family and upbringing. Everyone wore a hat to the virtual meeting and emphatically comments on how hats evolve throughout our lives and change to meet the needs of the moment. People share examples of how different roles we play influence the formation of our authentic self. Neall Ryon reads his new poem, Masks Hosted by Charlotte 'Sista C' Ferrell. Sponsored by the 411 Seniors Centre Society and the City of Vancouver.

In our 27th Zoomcast (October 15, 2020) we discuss the upcoming provincial election. Robin Erickson reads a certificate of appreciation for our PBA zoomcasters. Charlotte Ferrell introduces special guests Gudrun Langolf, past president of COSCO, and 411 Board member Stuart Alcock. Guests urge listeners to exercising their valuable voting rights. Stuart outlines available voting methods and notes that mail ballots must be received by 8 p.m. on October 24th. Gudrun describes how to obtain accurate information and suggests ways to advocate for change. We discuss election issues, most importantly the need for improve funding and staffing for residential and at-home care, Gordon Neighbourhood House Chef Amanda Bacalenick shares a recipe for a vegan harvest bowl. Hosted by Charlotte "Sista C" Ferrell. Sponsored by the 411 Seniors Centre Society and the City of Vancouver.

With looming and potentially long-lasting unemployment as a result of COVID-19, both workers and organizations must reconsider the credentials they have and those they need now and in the future. Job losses as a result of the COVID-19 crisis may tempt employers to cherry-pick workers with traditional qualifications. However, relying solely on traditional talent pools may be a shortsighted strategy for any company likely to find itself in turbulent and even chaotic conditions. By all means, they should scoop up rare talent that might become suddenly available, but companies would also be wise to look for diverse talent to help them adopt fresh thinking and recognize new opportunities. Join Distinguished Principal Research Fellow, Deb Cohen, PhD, and Principal Researcher, Robin Erickson, PhD, as they discuss our latest report, Different in Degree: Closing the Talent Gap with Alternative Credentials and share the different types of credentials, how to evaluate them, and how organizations can benefit from using them. For other Human Capital topics in the wake of COVID-19, see COVID-19 Pandemic Resources & Support for HC Community Curated Resources.

The Conference Board expects that COVID-19 will have many lasting impacts on the world of work and Human Capital processes. To gauge how organizations are reacting to the changing business environment in the context of their workforces, we conducted an online survey in April 2020 with more than 150 U.S. HC executives, mostly in large companies. Join The Conference Board researchers, Robin Erickson, PhD, and Frank Steemers as they discuss our latest report, From Immediate Responses to Planning for the Reimagined Workplace: Human Capital Responses to COVID-19, and share our findings about remote work and the cost-reduction actions that have already been taken, as well as the HR priorities for the recovery phase. Teaser: we predict one of the lasting legacies of COVID-19. For other Human Capital topics in the wake of COVID-19, see COVID-19 Pandemic Resources & Support for HC Community Curated Resources.

Join The Conference Board researchers, Robin Erickson, PhD, and Marion Devine as they discuss two important Human Capital subjects for an organization’s employment brand: employee well-being and talent acquisition. Leaders and managers can’t fix the unprecedented challenges arising from COVID-19, but they can provide personal support and assurance to their employees to help reduce isolation and anxiety. The stigma and weight of the issues make mental health a very private matter, but organizations can still help employees by understanding the importance of well-being and empowering them to help themselves (you can read the article here). In addition, most organizations have transitioned to remote work for all employees who can work from home. And with the global economy declining precipitously, most organizations have been forced to or have chosen to undergo cost-containment measures. As a result, the talent acquisition (TA) functions in most organizations have had to dramatically change their processes and move to primarily virtual recruiting. Accordingly, TA leaders are being forced to navigate many changes (you can read the article here). For other Human Capital topics, see COVID-19 Pandemic Resources & Support for HC Community Curated Resources.

Robin Erickson is a Principal Researcher for The Conference Board and is a rare returning BFitTP guest. She has a Ph.D. in Organizational Communication and spent the majority of her career in professional services (#Deloitte, #EY, #McKinsey ) until she became a research analyst. She now conducts ground-breaking research on HR, Talent Acquisition, Engagement, and Retention best practices. In this interview, Robin shares her research with @TheConferenceBoard #TalentAcquisition pivots during the global pandemic. As we dig into how we can learn from and bounce back from COVID-19, Robin gives innovative examples from companies using the situation for good. Listen in and be inspired by how your company and team can seize positive and productive opportunities during COVID-19. Topics Discussed: ● Best Practices for helping employees impacted by the global pandemic ● Short vs. long-term goals during COVID-19 ● Using the opportunity to work on employee engagement and a great candidate experience ● Practical ways to use technology to stay engaged ● Finding innovative alternatives to layoffs ● Ways to manage survivor guilt for employees left behind ● Finally using virtual interviews consistently (because of no alternative!) ● Pivoting TA resources to add value in other ways ● Bouncing back to the workplace when it’s deemed safe Connect with Robin Erickson ● LinkedIn: linkedin.com/in/robinericksonphd ● Twitter: https://twitter.com/RAEricksonPhD Additional Resources from Robin Erickson and The Conference Board: ● Navigating Talent Acquisition in a Changing World https://conference-board.org/topics/natural-disasters-pandemics ● Finding Innovative Alternatives to Layoffs https://www.conference-board.org/publications/finding-alternatives-to-layoffs ● Conducting Compassionate Layoffs https://conference-board.org/publications/conducting-compassionate-layoffs For organizations starting to think about returning to the workplace: ● Through a Glass Darkly: Preparing to Return to the (Reimagined) Workplace https://conference-board.org/topics/natural-disasters-pandemics ● Reset & Recovery Planner: Return to the (Reimagined) Workplace (Excel) https://conference-board.org/publications/reset-and-recovery-planner ● Link to The Conference Board HC COVID-19 Curated Hub with all of their published content. https://conference-board.org/topics/covid-19-human-capital-responses Connect with Erin Peterson Erin is a Talent Acquisition Interim Leader and RPO Advisor with PeopleResults. She has led TA and RPO globally for some of the most successful organizations in the world including Accenture, Aon Hewitt, and Amazon. She translates her unique global experience to help clients with TA strategy, employment branding, onboarding, candidate experience, and recruitment process outsourcing (RPO) decisions. Connect on Social ● Website: https://www.people-results.com ● LinkedIn: linkedin.com/in/erinpeterson ● Twitter: https://twitter.com/ErinMcPeterson

Businesses are struggling during this extremely volatile period resulting from the global COVID-19 pandemic. In response to the current economic conditions, many organizations have started various cost-cutting measures, and layoffs are often one of the first. In this podcast, researchers from The Conference Board discuss two recent reports on COVID-19 and layoffs: Finding Innovative Alternatives to Layoffs, with eleven cost-saving alternative measures to help organizations avoid laying off employees. The other report is Conducting Compassionate Layoffs – for organizations in survival mode, to make layoffs less painful and damaging in both the short and long term, The Conference Board suggests employers take seven actions to conduct layoffs more compassionately. Both reports are available to the public, along with the remaining reports in the Human Capital Management during COVID-19 series found at COVID-19 Pandemic Resources & Support for the Human Capital Community. And if your organization has found a creative alternative to layoffs, please email Robin Erickson, PhD, Principal Researcher at robin.erickson@conference-board.org.

About 90% of workers say that they feel it is at least moderately important that their organization is involved in social change according to a recent report from The Conference Board. Justin and Lance are joined by Dr. Robin Erickson and Amanda Popiela, the two authors of the report.tags: social, issues, change, politics, rights, workers, economy, business, leadership, life, truechat, tsou, the conference board, justin weller, lance jackson

Join this lively podcast where Robin Erickson, PhD, Principal Researcher, interviews KimArie Yowell, Vice President of Talent Development at Quicken Loans about how they engage their teams. Quicken Loans has a unique approach to engagement that is clearly successful as they’ve been named to FORTUNE magazine’s “100 Best Companies to Work For” for the last 16 years. Learn how the Quicken Loans “isms” provide the foundation for a diverse and dynamic culture.  

Vice President of Talent Acquisition, Engagement, and Retention Research at Bersin by Deloitte, Robin Erickson, joins the Hiring On All Cylinders crew at the inaugural 2018 Recruiting Automation Summit to talk shop about her most recent report on High Impact Talent Acquisition.

Is hiring internally beneficial, and if yes, then what stops companies from doing so? Host Tanya Ott spoke with Robin Erickson, Denise Moulton, and Bill Cleary about the promise internal mobility holds and the barriers to its more widespread adoption.

Robin Erickson of Bersin by Deloitte is the VP, Talent Acquisition, Engagement, and Retention. She has spent the majority of her career as a Talent Research Analyst – dissecting like a scientist would what the rest of us in Talent Acquisition do every day. She shares her interesting and surprising background and as well as her industry research and insights. If you’re a TA geek, you will love what Robin has to say.

Robin leads talent acquisition, engagement, and retention research for Bersin, Deloitte Consulting LLP. Recognized as a thought leader in her areas of expertise, Robin offers more than 20 years of experience, including prior experience in talent strategies consulting and research for Deloitte’s Human Capital practice. Robin led Deloitte’s global Talent 2020 longitudinal survey series and, in addition to writing for Bersin publications, has appeared in multiple Deloitte Review and Deloitte’s Global Human Capital Trendspublications. She holds a doctoral degree in organizational communication and change, as well as a master’s in communication, from Northwestern University. Robin also has a master’s in theology from Northern Seminary and a Bachelor of Arts from the University of Chicago.

Robin Erickson, Talent Acquisition, Engagement & Retention Research for Bersin By Deloitte walks us through her recent research on the True Cost of Voluntary Turnover and the ROI of Retention.

For our fifth episode we turn the microphones around to speak with the folks behind the everyday operation of CKUW in interviews with station manager, Rob Schmidt; program director, Robin Erickson; volunteer coordinator, Victoria King; and news director, Michael Welch, about community radio and how it fits into the media landscape. This episode originally aired on November 8th, 2015 on CKUW 95.9 FM.