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Skip the Queue is brought to you by Rubber Cheese, a digital agency that builds remarkable systems and websites for attractions that helps them increase their visitor numbers. Your hosts are Paul Marden and Andy Povey.If you like what you hear, you can subscribe on iTunes, Spotify, and all the usual channels by searching Skip the Queue or visit our website SkiptheQueue.fm.If you've enjoyed this podcast, please leave us a five star review, it really helps others find us. Show references:  Anna Preedy, Director M+H Showhttps://show.museumsandheritage.com/https://www.linkedin.com/in/annapreedy/Jon Horsfield, CRO at Centegra, a Cinchio Solutions Partnerhttps://cinchio.com/uk/https://www.linkedin.com/in/jon-horsfield-957b3a4/Dom Jones, CEO, Mary Rose Trust https://maryrose.org/https://www.linkedin.com/in/dominicejones/https://www.skipthequeue.fm/episodes/dominic-jonesPaul Woolf, Trustee at Mary Rose Trusthttps://maryrose.org/https://www.linkedin.com/in/paul-woolf/Stephen Spencer, Ambience Director, Stephen Spencer + Associateshttps://www.stephenspencerassociates.com/https://www.linkedin.com/in/customerexperiencespecialist/https://www.skipthequeue.fm/episodes/stephen-spencerSarah Bagg, Founder, ReWork Consultinghttps://reworkconsulting.co.uk/https://www.linkedin.com/in/sarahbagg/https://www.skipthequeue.fm/episodes/sarah-baggJeremy Mitchell, Chair of Petersfield Museum and Art Galleryhttps://www.petersfieldmuseum.co.uk/https://www.linkedin.com/in/jeremy-mitchell-frsa-4529b95/Rachel Kuhn, Associate Director, BOP Consultinghttps://www.bop.co.uk/https://www.linkedin.com/in/kuhnrachel/  Transcriptions:Paul Marden: Welcome to Skip the Queue, the podcast for people working in and working with visitor attractions. You join me today, out and about yet again. This time I am in London at Olympia for the Museums and Heritage Show. Hotly anticipated event in everybody's diary. We all look forward to it. Two days of talks and exhibitions and workshops. Just a whole lot of networking and fun. And of course, we've got the M and H awards as well. So in this episode, I am going to be joined by a number of different people from across the sector, museum and cultural institution professionals, we've got some consultants, we've got some suppliers to the industry, all pretty much giving us their take on what they've seen, what they're doing and what their thoughts are for the year ahead. So, without further ado, let's meet our first guest. Andy Povey: Hi, Anna. Welcome to Skip the Queue. Thank you for giving us some of your time on what must be a massively busy day for you. I wonder if you could just tell the audience who you are, what you do, a little bit about what museums and heritage is, because not everyone listening to the podcast comes from the museum sector. Anna Preedy: Andy, thanks. This is a great opportunity and always really lovely to see your happy smiley face at the Museums and Heritage Show. So M and H, as we're often referred to as, stands for Museums and Heritage and we're a small business that organises the principal trade exhibition for the Museums and Heritage sector that could be broadened, I suppose, into the cultural sector. We also have the awards ceremony for the sector and an online magazine. So we are Museums and Heritage, but we're often referred to as M and H and we've been around for a very long time, 30 plus years. Andy Povey: Oh, my word. Anna Preedy: I know. Andy Povey: And what's your role within the organisation? Your badge says Event Director today. That's one of many hats. Anna Preedy: I'm sure it is one of many hats because we're a very small team. So I own and manage the events, if you like. M and H is my baby. I've been doing it for a very long time. I feel like I'm truly immersed in the world of museums and heritage and would like to think that as a result of that, I kind of understand and appreciate some of the issues and then bring everyone together to actually get in the same room and to talk them through at the show. So, yeah, that's what we're about, really. Andy Povey: In a shorthand and obviously the show. We're in the middle of West London. It's a beautifully sunny day here at Olympia. The show is the culmination, I suppose of 12 months of work. So what actually goes in? What does a normal day look like for you on any month other than May? Anna Preedy: Yeah, it was funny actually. Sometimes people, I think, well, what do you do for the rest of the year? You just turn up to London for a couple of days, just turn up delivering an event like this. And also our award scheme is literally three, six, five days of the year job. So the moment we leave Olympia in London, we're already planning the next event. So it really is all encompassing. So I get involved in a lot. As I say, we're a small team, so I'm the person that tends to do most of the programming for the show. So we have 70 free talks. Everything at the show is free to attend, is free to visit. So we have an extensive programme of talks. We have about 170 exhibitors. Anna Preedy: So I'm, although I have a sales team for that, I'm managing them and looking after that and working with some of those exhibitors and then I'm very much involved in our awards. So the Museums and Heritage Awards look to celebrate and reward the very best in our sector and shine the spotlight on that not just in the UK but around the world. So we have a judging panel and I coordinate that. So pretty much every decision, I mean you look at the colour of the carpet, that which incidentally is bright pink, you look at the colour of the carpet here, who made the decision what colour it would be in the aisles this year it was me. So I, you know, I do get heavily involved in all the nitty gritty as well as the biggest strategic decisions. Andy Povey: Fantastic. Here on the show floor today it is really busy, there are an awful lot of people there. So this is all testament to everything that you've done to make this the success that it is. I'm sure that every exhibitor is going to walk away with maybe not a full order book, but definitely a fistful of business cards. Anna Preedy: I think that's it, what we really want. And we sort of build this event as the big catch up and we do that for a reason. And that is really to kind of give two days of the year people put those in their diary. It's a space where people can come together. So you know, there'll be people here standing on stands who obviously and understandably want to promote their product or service and are looking to generate new business. And then our visitors are looking for those services and enjoying the talks and everyone comes together and it's an opportunity to learn and network and connect and to do business in the broadest possible sense. Really. Andy Povey: No, I think that the line, the big catch up really sums the show up for me. I've been. I think I worked out on the way in this morning. It's the 15th time I've been to the show. It's one of my favourite in the year because it is a fantastic mix of the curatorial, the commercial, everything that goes into running a successful museum or heritage venue. Anna Preedy: I mean, it's funny when people ask me to summarise. I mean, for a start, it's quite difficult. You know, really, it should be museums, galleries, heritage, visitor, attractions, culture. You know, it is a very diverse sector and if you think about everything that goes into making a museum or a gallery or a historic house function, operate, engage, it's as diverse as the organisational types are themselves and we try and bring all of that together. So, you know, whether you are the person that's responsible for generating income in your organisation, and perhaps that might be retail or it might be catering, it could be any. Any stream of income generation, there's going to be content for you here just as much as there's going to be content for you here. Anna Preedy: If you are head of exhibitions or if you are perhaps wearing the marketing hat and actually your job is, you know, communications or audience development, we try and represent the sector in its broadest scope. So there is something for everyone, quite. Andy Povey: Literally, and that's apparent just from looking on the show floor. So with all of your experience in the museum sector, and I suppose you get to see. See quite an awful lot of new stuff, new products. So what are you anticipating happening in the next sort of 6 to 12 months in our sector? Anna Preedy: I mean, that's a big question because, you know, going back to what were just saying, and the kind of different verticals, if you like, that sit within the sector, but I think the obvious one probably has to be AI, and the influence of that. I'm not saying that's going to change everything overnight. It won't, but it's. You can see the ripples already and you can see that reflected out here on the exhibition floor with exhibitors, and you can also see it in our programme. So this sort of AI is only, you know, one aspect of, you know, the bigger, wider digital story. But I just think it's probably more about the sector evolving than it is about, you know, grand sweeping changes in any one direction. Anna Preedy: But the other thing to say, of course, is that as funding gets more the sort of the economic landscape, you know, is tough. Undeniably so. So generating revenue and finding new ways to do that and prioritising it within your organisation, but not at the expense of everything else that's done. And it should never be at the expense of everything else that's done. And it's perfectly possible to do both. Nobody's suggesting that it's easy, nothing's easy but, you know, it's possible. Anna Preedy: And I think the show here, and also what we do online in terms of, you know, news and features, all of that, and what other organisations are doing in this sector, of course, and the partners we work with, but I think just helping kind of bridge that gap really, and to provide solutions and to provide inspiration and actually, you know, there's no need to reinvent the wheel constantly. Actually, I think it was somebody that worked in the sector. I'm reluctant to names, but there was somebody I remember once saying, well, know, stealing with glee is kind of, you know, and I think actually, you know, if you see somebody else is doing something great and actually we see that in our wards, you know, that's the whole point. Let's shine a spotlight on good work. Well, that might inspire someone else. Anna Preedy: It's not about ripping something off and it's not absolute replication. But actually, you know, scalable changes in your organisation that may have been inspired by somebody else's is only a good thing as well. Andy Povey: It's all that evolutionary process, isn't it? So, great experience. Thank you on behalf of everybody that's come to the show today. Anna Preedy: Well, thank you very much. I love doing it, I really genuinely do and there is nothing like the buzz of a busy event. Jon Horsfield: Yeah, My name is Jon Horsfield, I'm the Chief Revenue Officer of Cincio Solutions. Andy Povey: And what does Cincio do? Jon Horsfield: We provide F and B technology, so kiosks, point of sale payments, kitchen systems, inventory, self checkout to the museums, heritage zoos, aquariums and hospitality industries. Andy Povey: Oh, fantastic. So I understand this is your first time here at the Museums and Heritage Show. Jon Horsfield: It is our first time. It's been an interesting learning curve. Andy Povey: Tell me more. Jon Horsfield: Well, our background is very much within the hospitality. We've been operating for about 20 to 23 years within the sort of high street hospitality side of things. Some of our London based listeners may have heard of Leon Restaurants or Coco Di Mama, we've been working with them for over 20 years. But we're looking at ways of bringing that high street technology into other industries and other Verticals and the museums and heritage is a vertical that we've identified as somewhere that could probably do with coming into the 21st century with some of the technology solutions available. Andy Povey: I hear what you're saying. So what do you think of the show? What are your first impressions? Give me your top three tips. Learning points. Jon Horsfield: Firstly, this industry takes a long time to get to know people. It seems to be long lead times. That's the first learning that we've had. Our traditional industry in hospitality, people will buy in this industry. It's going to take some time and we're happy about that. We understand that. So for us, this is about learning about know about how the industry works. Everybody's really friendly. Andy Povey: We try. Yeah. Jon Horsfield: That's one of the first things that we found out with this. This industry is everybody is really friendly and that's quite nice. Even some of our competitors, we're having nice conversations with people. Everybody is really lovely. The third point is the fact that I didn't know that there were so many niche markets and I found out where my mother buys her scarves and Christmas presents from. So it's been really interesting seeing the different types of things that people are looking for. We've sort of noticed that it's really about preservation. That's one of the main areas. There's a lot of things about preservation. Another one is about the display, how things are being displayed, and lots of innovative ways of doing that. But also the bit that we're really interested in is the commercialization. Jon Horsfield: There's a real push within the industry to start to commercialise things and bring in more revenue from the same people. Andy Povey: Yeah, yeah. I mean, that's all about securing the destiny so that you're not reliant on funding from external parties or government and you taking that control. So what do you do at Centrio that helps? Jon Horsfield: Well, first of all. First of all, I would say the efficiencies that we can bring with back office systems integrations. We're very well aware of what we do, we're also aware of what we don't do. So, for example, we're not a ticketing provider, we're a specialist retail and F and B supplier. So it's about building those relationships and actually integrating. We've got a lot of integrations available and we're very open to that. So that's the first thing. But one of the key things that we're trying to bring to this industry is the way that you can use technology to increase revenue. So the kiosks that we've got here, it's proven that you'll get a minimum average transaction value increase of 10 to 15%. Andy Povey: And what do you put that down to? Jon Horsfield: The ability to upsell. Okay, with kiosks, as long as, if you put, for example, with a burger, if you just have a nice little button, say would you like the bacon fries with that? It's an extra few pounds. Well, actually if you've got an extra few pounds on every single transaction, that makes an incredible difference to the bottom line. From the same number of customers. Some of our clients over in the USA have seen an ATV increase above to 60% with the use of kiosks. Andy Povey: And that's just through selling additional fries. Jon Horsfield: Exactly. People will. I went to a talk many years ago when people started to adopt kiosks and the traditional thing is the fact that people will order two Big Macs and a fries to a kiosk, but when you go face to face, they will not order two Big Macs and a fries. Andy Povey: So you're saying I'm a shy fatty who's basically. Jon Horsfield: Absolutely not. Absolutely not, Andy. Absolutely not. So that's really what it's about. It's about using the sort of the high street technology and applying that to a different industry and trying to bring everybody along with us. Dominic Jones: And you need to listen to the Skip the Queue. It's the best podcast series ever. It'll give you this industry. Paul Marden: Perfect. That was a lovely little sound bite. Dom, welcome. Dominic Jones: It's the truth. It's the truth. I love Skip the Queue. Paul Marden: Welcome back to Skip the Queue. Paul, welcome. For your first time, let's just start with a quick introduction. Dom, tell everybody about yourself. Dominic Jones: So I'm Dominic Jones, I'm the chief executive of the Mary Rose Trust and I'm probably one of Skip the Queue's biggest fans. Paul Marden: I love it. And biggest stars. Dominic Jones: Well, I don't know. At one point I was number one. Paul Marden: And Paul, what about yourself? What's your world? Paul Woolf: Well, I'm Paul Woolf, I've just joined the Mary Rose as a trustee. Dom's been kind of hunting me down politely for a little bit of time. When he found out that I left the King's Theatre, he was very kind and said, right, you know, now you've got time on your hands, you know, would you come over and help? So yeah, so my role is to support Dom and to just help zhuzh things up a bit, which is kind of what I do and just bring some new insights into the business and to develop It a bit. And look at the brand, which is where my skills. Dominic Jones: Paul is underselling himself. He is incredible. And the Mary Rose Trust is amazing. You haven't visited. You should visit. We're in Portsmouth Historic Dock blog. But what's great about it is it's about attracting great people. I'm a trustee, so I'm a trustee for good whites. I'm a trustee for pomp in the community. I know you're a trustee for kids in museums. I love your posts and the fact that you come visit us, but it's about getting the right team and the right people and Paul has single handedly made such a difference to performance art in the country, but also in Portsmouth and before that had a massive career in the entertainment. So we're getting a talent. It's like getting a Premiership player. And we got Paul Woolf so I am delighted. Dominic Jones: And we brought him here to the Museum Heritage show to say this is our industry because we want him to get sucked into it because he is going to be incredible. You honestly, you'll have a whole episode on him one day. Paul Marden: And this is the place to come, isn't it? Such a buzz about the place. Paul Woolf: I've gone red. I've gone red. Embarrassed. Paul Marden: So have you seen some talks already? What's been impressive for you so far, Paul? Paul Woolf: Well, we did actually with the first talk we were listening to was all about touring and reducing your environmental impact on touring, which is quite interesting. And what I said there was that, you know, as time gone by and we had this a little bit at theatre actually. But if you want to go for grant funding today, the first question on the grant funding form, almost the first question after the company name and how much money you want is environmental impact. Paul Marden: Yeah, yeah. Paul Woolf: And so if you're going tour and we're looking now, you know, one of the things that Dom and I have been talking about is, you know, Mary Rose is brilliant. It's fantastic. You know, it's great. It's in the dockyard in Portsmouth and you know, so. And, and the Andes, New York, you know, everywhere. Dominic Jones: Take her on tour. Paul Woolf: Why isn't it on tour? Yeah. Now I know there are issues around on tour. You know, we've got the collections team going. Yeah, don't touch. But nonetheless it was interesting listening to that because obviously you've got to. Now you can't do that. You can't just put in a lorry, send it off and. And so I thought that was quite interesting. Dominic Jones: Two, it's all the industry coming together. It's not about status. You can come here as a student or as a CEO and you're all welcome. In fact, I introduced Kelly from Rubber Cheese, your company, into Andy Povey and now you guys have a business together. And I introduced them here in this spot outside the men's toilets at Museum and Heritage. Paul Woolf: Which is where we're standing, by the way. Everybody, we're outside the toilet. Dominic Jones: It's the networking, it's the talks. And we're about to see Bernard from ALVA in a minute, who'll be brilliant. Paul Marden: Yes. Dominic Jones: But all of these talks inspire you and then the conversations and just seeing you Andy today, I'm so delighted. And Skip the Queue. He's going from strength to strength. I love the new format. I love how you're taking it on tour. You need to bring it to the May Rose next. Right. Paul Marden: I think we might be coming sometimes soon for a conference near you. Dominic Jones: What? The Association of Independent Museums? Paul Marden: You might be doing an AIM conference with you. Dominic Jones: Excellent. Paul Marden: Look, guys, it's been lovely to talk to you. Enjoy the rest of your day here at M and H. Paul Marden: Stephen, welcome back to Skip the Queue. Stephen Spencer: Thank you very much. Paul Marden: For listeners, remind them what you do. Stephen Spencer: So I'm Stephen Spencer. My company, Stephen Spencer Associates, we call ourselves the Ambience Architects because we try to help every organisation gain deeper insight into the visitor experience as it's actually experienced by the visitor. I know it sounds a crazy idea, really, to achieve better impact and engagement from visitors and then ultimately better sustainability in all senses for the organisation. Paul Marden: For listeners, the Ambience Lounge here at M and H is absolutely rammed at the moment. Stephen Spencer: I'm trying to get in myself. Paul Marden: I know, it's amazing. So what are you hoping for this networking lounge? Stephen Spencer: Well, what we're aiming to do is create a space for quality conversations, for people to meet friends and contacts old and new, to discover new technologies, new ideas or just really to come and have a sounding board. So we're offering free one to one advice clinic. Paul Marden: Oh, really? Stephen Spencer: Across a whole range of aspects of the visitor journey, from core mission to revenue generation and storytelling. Because I think, you know, one of the things we see most powerfully being exploited by the successful organisations is that kind of narrative thread that runs through the whole thing. What am I about? Why is that important? Why should you support me? How do I deliver that and more of it in every interaction? Paul Marden: So you're Having those sorts of conversations here with people on a one to one basis. Stephen Spencer: Then we also are hosting the structured networking event. So all of the sector support organisations that are here, they have scheduled networking events when really people can just come and meet their peers and swap experiences and again find new people to lean on and be part of an enriched network. Paul Marden: Absolutely. So we are only half a day in, not even quite half a day into a two day programme. So it's very early to say, but exciting conversations, things are going in the direction that you hoped for. Stephen Spencer: Yes, I think, I mean, we know that the sector is really challenged at the moment, really, the fact that we're in now such a crazy world of total constant disruption and uncertainty. But equally we offer something that is reassuring, that is enriching, it's life enhancing. We just need to find better ways to, to do that and reach audiences and reach new audiences and just keep them coming back. And the conversations that I've heard so far have been very much around that. So it's very exciting. Paul Marden: Excellent. One of themes of this episode that we'll be talking to lots of people about is a little bit of crystal ball gazing. You're right, the world is a hugely, massively disrupted place at the moment. But what do you see the next six or 12 months looking like and then what does it look like for the sector in maybe a five year time horizon? Stephen Spencer: Okay, well, you don't ask easy questions. So I think there will be a bit of a kind of shaking down in what we understand to be the right uses of digital technology, AI. I think we see all the mistakes that were made with social media and what it's literally done to the world. And whilst there are always examples of, let's say, museums using social media very cleverly and intelligently, we know that's against the backdrop of a lot of negativity and harm. So why would we want to repeat that, for example, with generative AI? Paul Marden: Indeed. Stephen Spencer: So I heard a talk about two years ago at the VAT conference about using AI to help the visitor to do the stuff that is difficult for them to do. In other words, to help them build an itinerary that is right for them. And I think until everyone is doing that, then they should be very wary of stepping off the carpet to try and do other things with it. Meanwhile, whilst it's an immersive experience, it is not just sitting in, you know, with all respect to those that do this, A, you know, surround sound visual box, it is actually what it's always been, which is meeting real people in authentic spaces and places, you know, using all the senses to tell stories. So I think we will need to see. Stephen Spencer: I've just been given a great coffee because that's the other thing we're offering in the coffee. It's good coffee. Not saying you can't get anywhere else in the show, just saying it's good here. Yeah. I think just some realism and common sense creeping into what we really should be using these technologies for and not leaving our visitors behind. I mean, for example, you know, a huge amount of the natural audience for the cultural sector. You know, people might not want to hear it, but we all know it's true. It's older people. And they aren't necessarily wanting to have to become digital natives to consume culture. So we shouldn't just say, you know, basically, unless you'll download our app, unless you'll do everything online, you're just going to be left behind. That's crazy. It doesn't make good business sense and it's not right. Stephen Spencer: So I just think some common sense and some. Maybe some regulation that will happen around uses of AI that might help and also, you know, around digital harms and just getting back to some basics. I was talking to a very old colleague earlier today who had just come back from a family holiday to Disney World, and he said, you know, you can't beat it, you cannot beat it. For that is immersive. Paul Marden: Yeah, absolutely. But it's not sealed in a box. Stephen Spencer: No, no. And it really. It's a bit like Selfridges. I always took out. My favourite store is Selfridges. It still does what Harry Gordon Selfridge set out to do. He said, "Excite the mind and the hand will reach for the pocket." I always say. He didn't say excite the eye, he said, excite the mind. Paul Marden: Yeah. Stephen Spencer: The way you do that is through all the senses. Paul Marden: Amazing. Stephen Spencer: And so, you know, digital. I'm sure he'd be embracing that. He would be saying, what about the rest of it? Paul Marden: How do you add the human touch to that? Yeah. I was at Big Pit last week. Stephen Spencer: As they reopened, to see this. Yeah. Paul Marden: And it was such an amazing experience walking through that gift shop. They have so subtly brought the museum into the gift shop and blended the two really well. Stephen Spencer: Yes. And I think that raises the bar. And again, if you want to make more money as a museum, you need to be embracing that kind of approach, because if you just carry on doing what you've always done, your revenue will go down. Paul Marden: Yes. Stephen Spencer: And we all know your revenue needs to go up because other. Other sources of income will be going down. Paul Marden: Sarah, welcome back to Skip the Queue last time you were here, there was a much better looking presenter than, you were in the Kelly era. Sarah Bagg: Yes, we were. Paul Marden: It's almost as if there was a demarcation line before Kelly and after Kelly. Why don't you just introduce yourself for me? Tell the listeners what it is that you do. Sarah Bagg: So I'm Sarah Bagg. I'm the founder of Rework Consulting. The last time I spoke, it wasn't that long after our launch. I think like two and a half years ago. We've just had our third birthday. Paul Marden: Wow. Sarah Bagg: Which is completely incredible. When we first launched rework, were specifically for the visitor attractions industry and focused on ticketing. Paul Marden: Yep. Sarah Bagg: So obviously we are a tech ticketing consultancy business. In the last three and a half years we've grown and now have five verticals. So attractions are one of them. Paul Marden: And who else do you work with then? Sarah Bagg: So the art, the leisure industry. So whether it be activity centres, cinemas, bowling centres and then live entertainment. So it could be anything from sports, festivals etc and the arts, like theatres or. Paul Marden: So closely aligned to your attractions. Then things that people go and do but different kinds of things loosely. Sarah Bagg: Say they're like live entertainment. Paul Marden: I like that. That's a nice description. So this must be Mecca for you to have all of these people brought together telling amazing stories. Sarah Bagg: I think how I would sum up museum and heritage today is that I think we're kind of going through a period of like being transformed, almost like back. People are reconstructing, connecting with real experiences and with people. Paul Marden: Yeah. Sarah Bagg: And I would like to think that tech is invisible and they're just to support the experience. I think there's a lot of things that are going on at the moment around, you know, bit nostalgia and people dragging themselves back to the 90s. And there's a lot of conversations about people and customer service and experience. And although technology plays a huge part in that, I would still like to think that people come first and foremost, always slightly weird from a technology consultant. Paul Marden: Well, nobody goes to a visitor attraction to be there on their own and interact with technology. That's not the point of being there. Yeah. Interesting talks that you've been today. Sarah Bagg: I think one of my favourite was actually one of the first of the day, which was about. Of how do you enhance the visitor experience through either like music and your emotions and really tapping into how you feel through, like all your different senses. Which was one of Stephen's talks which I really enjoyed. Paul Marden: That's really interesting. Sarah Bagg: I think if people like look at the visitor industry and across the board, that's why I'm so keen to stay, like across four different sectors, we can learn so much pulling ideas from like hospitality and restaurants and bars.Paul Marden: Completely. Sarah Bagg: Even if you think about like your best, there's a new bar there, so you can not very far from my home in Brighton and the service is an amazing. And the design of the space really caters for whether you're in there with 10 people or whether you're sat at the bar on your own. It doesn't exclude people, depending on what age you are or why you gone into the bar. And I think we can learn a lot in the visitor attractions industry because there's been a lot of talk about families today. I don't have children and I think that there, you need. Sarah Bagg: We need to think more about actually that lots of other people go to visitor attractions Paul Marden: Completely. Sarah Bagg: And they don't necessarily take children and they might want to go on their own. Yes, but what are we doing to cater for all of those people? There's nothing. Paul Marden: How do you make them feel welcome? How do you make them feel like they're a first class guest? The same as everybody else. Yeah. So where do you see the sector going over the next few years based on what you've seen today? Sarah Bagg: I think there'll be a lot more diversification between sectors. There's definitely a trend where people have got their assets. You know, like if you're looking at things like safari parks and zoos, places that have already got accommodation, but maybe like stately houses where there used to be workers that were living in those cottages or whatever, that they're sweating their assets. I think it would be interesting to see where tech takes us with that because there has been a tradition in the past that if you've got like, if your number one priority to sell is being like your hotel, then you would have like a PMS solution. But if it's the other way around, your number one priority is the attraction or the venue and you happen to have some accommodation, then how is that connecting to your online journey? Sarah Bagg: Because the last thing you want is like somebody having to do two separate transactions. Paul Marden: Oh, completely drives me crazy. Sarah Bagg: One thing I would also love to see is attractions thinking beyond their 10 till 6 opening hours completely. Because some days, like restaurants, I've seen it, you know, maybe they now close on Mondays and Tuesdays so they can give their staff a day off and they have different opening hours. Why are attractions still fixated in like keeping these standard opening hours? Because actually you might attract a completely different audience. There used to be a bit of a trend for like doing museum late. So I was speaking to a museum not very long ago about, you know, do they do like morning tours, like behind the scenes, kind of before it even opens. And I think the museum particularly said to me, like, "Oh, we're fine as we are.". Paul Marden: I've never met a museum that feels fine where it is at the moment. Sarah Bagg: But I guess the one thing I would love to see if I could sprinkle my fairy dus. Paul Marden: Come the revolution and you're in charge. Sarah Bagg: And it's not like, it's not even like rocket science, it's more investment into training and staff because the people that work in our industry are like the gold, you know, it's not tech, it's not pretty set works, it's not like fancy display cases. Yes, the artefacts and stuff are amazing. Paul Marden: But the stories, the people stuff. Yeah. Sarah Bagg: Give them empowerment and training and make the customer feel special. Paul Marden: Yes. Sarah Bagg: When you leave, like you've had that experience, you're only ever going to get that from through the people that you interact with completely. Paul Marden: Jeremy, hello. Welcome to Skip the Queue. We are, we are being slightly distracted by a dinosaur walking behind us. Such is life at M and H show. Jeremy Mitchell: Yeah. Paul Marden: So. Jeremy Mitchell: Well, anything to do with museums and dinosaurs, always great crowd pleasers. Paul Marden: Exactly, exactly. So is this your first time at M and H or have you been before? Jeremy Mitchell: Been before, but probably not for 10 years or more. It was, yes. I remember last time I came the theatres were enclosed so they were partitioned all the way around. Paul Marden: Right. Jeremy Mitchell: But because it's so popular now that would not just not would not work. It's a long time ago. It shows how long I've been volunteering. Paul Marden: In museums, doesn't it? So for our listeners, Jeremy, just introduce yourself and tell everyone about the role that you've got at the Petersfield Museum. Jeremy Mitchell: Okay, so I'm Jeremy Mitchell. I'm a trustee at Petersfield Museum now Petersfield Museum and Art Gallery. I'm actually now chair of trustees. Paul Marden: Paint a little picture for us of Petersfield Museum then. What could someone expect if they came to you? Apart from, as I understand, a very good cup of coffee. Jeremy Mitchell: A very good cup of coffee. Best in Petersfield. And that's not bad when there are 32 competitors. You'll get a little bit of everything you'll get a bit of. You'll get the story of Petersfield, but you'll get so much more. We've got collections of costume going back to the mid 18th century. We've got work of a local artist, Flora Torte, one of those forgotten female artists from between the wars. She's a story that we will be exploring. We've got, in partnership with the Edward Thomas Fellowship, a big archive of books and other artefacts by and about Edward Thomas, who was a poet, writer, literary critic. He's one of the poets killed in the First World War. But he's not well known as a war poet because he was writing about the impact of war on life at home. Jeremy Mitchell: So he's now more well known as a nature poet. Paul Marden: So you're telling the story not just of the place, you're telling the story of the people that have produced great art or had an impact on Petersfield. Jeremy Mitchell: Yes. And their networks and how they might relate to Petersfield in turn. And we've got the costume collection I mentioned going back to the mid 18th century, which came from Bedale School. They've all got stories to them. Paul Marden: Interesting. Jeremy Mitchell: This came from Bedale School, which is a private school on the edge of Petersfield. It was actually collected by their drama teacher between the 1950s and the 1970s. Paul Marden: Wow. Jeremy Mitchell: Because she believed in authenticity. So if she was putting on a 19th century production, she would want genuine 19th century clothes. Paul Marden: Let me tell you, my drama productions in a 1980s comprehensive did not include authentic 19th century costumes. Jeremy Mitchell: If were doing something like that at school, their parents would have been, all right, go down to the jumble sale, buy some material, make something that looks something like it. Paul Marden: Yeah. Jeremy Mitchell: But no, she was, well, if you haven't got anything in your attic that's suitable, please send me some money because there's a sale at Sotheby's in three months. Time off costume from the period. Paul Marden: Excellent. Jeremy Mitchell: And we've got some lovely pieces in there. When we put on the Peggy Guggenheim exhibition, which is what were talking about earlier today here, were able to bring in costume from the 1930s, Chanel dress, other high quality, not. Not necessarily worn by Peggy Guggenheim, but her. Paul Marden: Authentic of the period. Jeremy Mitchell: Authentic of the period. But her son was at Bedale, so she could have been asked to donate. Paul Marden: So. Okay. Jeremy Mitchell: Highly unlikely, but it was similar to items that she had been photographed in or would have been. Would have been wearing. Paul Marden: So tell me about the. The presentation. How was that? Jeremy Mitchell: It went so quickly. Paul Marden: Oh, yes. You get in the zone don't you? Jeremy Mitchell: You get in the zone. But it flowed and Louise was great. Louise had done the bulk of the. The work. She prepared the presentation that visually told the story of the exhibition and its outcomes and impacts. And I filled in the boring book, I call it the BBC, the boring but crucial. How we funded it, how we organised the project, management around it, the planning and getting buy in from the rest of the trustees at the beginning, because it was potentially a big financial commitment if we hadn't been able to fund it. Paul Marden: Isn't it interesting? So coming to an event like this is always. There's always so much to learn, it's always an enriching experience to come. But it's a great opportunity, isn't it, for a small museum and art gallery such as Petersfield? It feels a little bit like you're punching above your weight, doesn't it, to be invited onto this stage to talk about it. But really you're telling this amazing story and it's of interest to everybody that's here. Jeremy Mitchell: We want to share it. If we've been able to do it, then why can't they? Why can't you? Why can't we all do it? And yes, you need the story, but if you dig deep enough, those stories are there. Paul Marden: Absolutely, Absolutely. One of the things that is a real common conversation here, M and H, is looking forward, crystal ball gazing, talking. There's challenges in the sector, isn't there? There's lots of challenges around funding and I guess as a small museum, you must feel those choppy waters quite acutely. Jeremy Mitchell: Definitely. I mean, we're an independent museum, so we're not affected by spending cuts because we don't get any funding from that area. But the biggest challenge is from the funding perspective. Yes, we have a big income gap every year that we need to bridge. And now that so much more of the sector is losing what was its original core funding, they're all fishing in the same pond as us and they've got. Invariably they've got a fundraising team probably bigger than our entire museum team, let alone the volunteer fundraiser that we've got. So, yes, it is a challenge and you are having to run faster just to stand still. The ability to put on an exhibition like Peggy Guggenheim shows that we are worth it. Paul Marden: Yes, absolutely. Jeremy Mitchell: And the Guggenheim was funded by Art Fund Western loan programme and an Arts Council project grant. And it was a large Arts Council project grant. Paul Marden: So although everyone's fishing in the same pond as you're managing to yeah. To stretch my analogy just a little bit too far, you are managing to. To get some grant funding and. Jeremy Mitchell: Yes. Paul Marden: And lift some tiddlers out the pond. Jeremy Mitchell: Yes. But it was quite clear that with Peggy it was a story that had to be told. Paul Marden: So we talked a little bit about challenging times. But one of the big opportunities at M and H is to be inspired to think about where the opportunities are going forwards. You've had a day here today. What are you thinking as inspiration as next big things for Petersfield Museum. Jeremy Mitchell: I'm finding that really difficult because we're small, we're a small site, Arkansas, I think has got to be a way forward. I miss the talk. But they're all being recorded. Paul Marden: Yes. Jeremy Mitchell: So I shall be picking that one up with interest. But AR is something. We've got police cells. Well, we've got a police cell. Paul Marden: Okay. Jeremy Mitchell: Now, wouldn't it be great to tell an augmented reality story of Victorian justice to kids? Paul Marden: Yes. Jeremy Mitchell: While they're sat in a victory in a Victorian police cell on a hard wooden bench. That is the original bench that this prisoners would have slept on. Paul Marden: I've done enough school visits to know there's enough kids that I could put in a jail just to keep them happy or to at least keep them quiet whilst the rest of us enjoy our visit. Yes. I feel like I need to come to Petersfield and talk more about Peggy because I think there might be an entire episode of Skip the Queue to talk just about putting on a big exhibition like that. Jeremy Mitchell: Yeah, no, definitely. If you drop me an email you can skip the queue and I'll take you around. Paul Marden: Oh lovely, Rachel, welcome to Skip the Queue. You join me here at M and H show. And we've taken over someone's stand, haven't we? I know, it feels a bit weird, doesn't it? Rachel Kuhn: I feel like we're squatting but I. Paul Marden: Feel a little bit like the Two Ronnies, cuz we're sat behind the desk. It's very strange. Which one are you? Anyway, just for listeners. Introduce yourself for me. Tell listeners what it is that you do at BOP Consulting. Rachel Kuhn: Yeah, so I'm Rachel Kuhn, I'm an associate director at BOP and we specialise in culture and the creative economy and kind of working across everything that is to do with culture and creative economy globally. But I lead most of our strategy and planning projects, particularly in the UK and Ireland, generally working with arts, heritage, cultural organisations, from the very earliest big picture strategy through to real nitty gritty sort of operational plans and outside of bop. I'm a trustee for Kids in Museums, where we love to hang, and also a new trustee with the Postal Museum. Paul Marden: Given what you do at bop, this must be like the highlight of the year for you to just soak up what everybody is doing. Rachel Kuhn: I love it. I mean, it's so lovely just going around, chatting to everybody, listening in on the talks and I think that spirit of generosity, you know, like, it just comes across, doesn't it? And it just reminds me why I love this sector, why I'm here. You know, everyone wants to, you know, contribute and it's that whole sort of spirit of what do they say? We know when the tide rises, so do all the boats or all the ships. And I feel like that's the spirit here and it's lovely. Paul Marden: It is such a happy place and it's such a busy, vibrant space, isn't it? What have been the standout things for you that you've seen today? Rachel Kuhn: I think probably on that spirit of generosity. Rosie Baker at the founding museum talking about the incredible work they've done with their events, hires, programmes. Obviously got to give a shout out to the Association of Cultural Enterprise. I've been doing a lot of hanging out there at their stage day. So Gurdon gave us the rundown of the benchmarking this morning. Some really good takeaways from that and Rachel Mackay, I mean, like, obviously. Paul Marden: Want to go into. Rachel Kuhn: You always want to see her. Really good fun, but lovely to hear. She's talking about her strategy, the Visitor Experience strategy. And you know what, I spend so much time going into places looking at these sub strategies, like visual experience strategies that just haven't been written in alignment with the overall strategy. So it's lovely to see that linking through, you know, and obviously I'm from a Visitor Experience background, so hugely passionate about the way that Visitor Experience teams can make visitors feel the organization's values. And that alignment was really impressive. So, yeah, really lovely and loads of great takeaways from all those talks. Paul Marden: I will just say for listeners, all of these talks have been recorded, so everyone's going to be able to download the materials. It take a couple of weeks before they were actually published. But one of the questions that I've asked everybody in these vox pops has been, let's do some crystal ball gazing. It's. It stinks at the moment, doesn't it? The, the, the economy is fluctuating, there is so much going on. What do you see 6 to 12 month view look like? And then let's really push the boat out. Can we crystal ball gaze maybe in five years? Rachel Kuhn: Yeah.  I mean, look, I think the whole problem at the moment and what's causing that sort of nervousness is there's just a complete lack of surety about loads of things. You know, in some ways, you know, many organisations have welcomed the extension for the MPO round, the current round, but for many, you know, that's just pushed back the opportunity to get in on that round that little bit further away. It's caused that sort of nervousness with organisations are having to ride on with the same funding that they asked for some years ago that just doesn't, you know, match, you know, and it's actually a real time cut for them. Paul Marden: Absolutely. Rachel Kuhn: So I think, very hard to say, I don't know that there's much I can say. I feel like as at sea as everyone else, I think about what the landscape looks like in the next six months, but I think that never has there been, you know, a better time than something like this like the M and H show. You know, this is about coming together and being generous and sharing that information and I think reaching out to each other and making sure that we're sort of cross pollinating there. There's so much good stuff going on and we've always been really good at that and I think sometimes when we're feeling a bit down, it feels like, oh, I just don't want to go to something like this and meet others and, you know, get into a bit of a misery cycle. Rachel Kuhn: But actually it's so uplifting to be at something like this. And I think, you know, what we've seen here is at the show today, I think, is organisations being really generous with their experience and their expertise. Suppliers and consultants and supporters of the sector being really generous with their time and their expertise and actually just shows just spending a bit of time with each other, asking things of each other. We've just got loads of stuff to share and we're all really up for it. And I think that generosity is so critical and I mean, obviously I'm going to plug, I've got to plug it. Rachel Kuhn: So, you know, if you are a supplier, if you are a commercial business working in this sector, it might be tough times for you, but it's certainly nowhere near as hard as it is for the arts and cultural heritage organisations in the sector. You know, reach out to them and see how you can support them and help them. I mean, you and I have both been on a bit of a drive recently to try and drum up some sponsorship and corporate support for kids in museums who, you know, an Arts council MPO who we're incredible, incredibly proud to represent and, you know, do reach out to us. If you've been thinking, oh, I just want to sponsor something and I'd love to sponsor us. Paul Marden: Exactly. I mean, there's loads of opportunities when you take kids in museums as an example, loads of opportunities for. And this is what Arts Council wants us to do. They want us to be more independent, to generate more of our own funding and we've got a great brand, we do some amazing work and there's lots of opportunities for those commercial organisations who align with our values to help to support us. Rachel Kuhn: So I think you asked me there about what's in the next year. So next year, six months, I don't know is the answer. I think it's just a difficult time. So my advice is simply get out there, connect, learn from each other, energise each other, bring each other up. Let's not get into that sort of doom cycle. That's very easy next five years. You know what, I've had some really interesting meetings and conversations over the last. Well, one particularly interesting one today, some other ones about some funds that might be opening up, which I think is really exciting. You know, we've seen this really big challenge with funding, you know, slowing funding going in much larger amounts to a smaller number of large organisations and that causes real problems. But I think there might be a small turnaround on that. Rachel Kuhn: I'm not crumbs in the earth. I think it's still tough times. But that was really exciting to hear about. I'm also seeing here at the show today. I've been speaking to a lot of suppliers whose their models seem to be shifting a lot. So a lot more opportunities here where it requires no investment from the attraction and a lot more sort of interesting and different types of profit share models, which I think is really interesting. So I think the other thing I'd say is if you're an attraction, don't discount partnering some of these organisations because actually, you know, go and talk to them. Rachel Kuhn: Don't just, don't just count them out because you think you haven't got anything to invest because many of them are visiting new models and the couple that I've spoken to who aren't, learn from your competitors and start doing some different models. And I think that's been really interesting to hear some very different models here for some of the products, which is really exciting. Paul Marden: It is really hard sitting on the other side of the fence, as a supplier, we need cash flow as well. We've got to pay bills and all of those sorts of things. But you're right, there are interesting ways in which we all want to have a conversation. As you say, don't sit back afraid to engage in the conversation because you've got nothing to invest, you've got an important brand, you've got an audience. Those are valuable assets that a supplier like us would want to partner with you to help you to bring a project to life. And that might be on a rev share model, it might be on a service model. There's lots of different ways you can slice it and dice it. Rachel Kuhn: And going back, on a closing note, I suppose, going back to that generosity thing, don't think because you haven't got any money to commission, you know, a supplier to the sector or a commercial company, that you can't reach out to them. Like, you know, we are in this because we really want to support these organisations. This is our passion. You know, many of us are from the sector. You know, I will always connect somebody or introduce somebody or find a way to get a little bit of pro bono happening, or, you know, many of my colleagues are on advisory committees, we're board members. And I think that's the same for so many of the companies that are, like, working with the sector. You know, reach out and ask for freebie, you know, don't ask, don't get. Paul Marden: Yeah, exactly. Rachel, it is delightful to talk to you as always. Thank you for joining us on Skip the Queue and I am sure, I'm sure we'll make this into a full episode one day soon. I do say that to everybody. Rachel Kuhn: Thanks so much. Lovely to speak to you. Paul Marden: Andy. Andy Povey: Paul.Paul Marden: We've just walked out of the M and H show for another year. What are your thoughts? Andy Povey: First, I'm exhausted, absolutely exhausted. I'm not sure that I can talk anymore because I've spent 48 hours having some of the most interesting conversations I've had all year. Paul Marden: No offence, Tonkin. Andy Povey: You were part of some of those conversations, obviously, Paul. Paul Marden: I was bowled over again by just the sheer number of people that were there and all those lovely conversations and everybody was just buzzing for the whole two days. Andy Povey: The energy was phenomenal. I worked out that something like the 15th show, M & H show that I've been to, and I don't know whether it's just recency because it's sitting in the far front of my mind at the moment, but it seems like this was the busiest one there's ever been. Paul Marden: Yeah, I can believe it. The one thing that didn't change, they're still working on Olympia. Andy Povey: I think that just goes on forever. It's like the fourth Bridge. Paul Marden: Talks that stood out to you. Andy Povey: I really enjoyed interpretation One led by the guy from the sign language education company whose name I can't remember right now. Paul Marden: Yeah, Nate. That was an amazing talk, listeners. We will be getting him on for a full interview. I'm going to solve the problem of how do I make a inherently audio podcast into something that's accessible for deaf people? By translating the podcast medium into some sort of BSL approach. So that was the conversation that we had yesterday after the talk. Andy Povey: I know. I really look forward to that. Then, of course, there was the George and Elise from Complete Works. Paul Marden: I know. They were amazing, weren't they? You couldn't tell at all that they were actors. Do you know, it was really strange when George. So there was a point in that talk that George gave where we all had a collective breathing exercise and it was just. It was. It was so brilliantly done and were all just captivated. There must have been. I rechon there was 100 people at theatre at that point. Absolutely. Because it was standing room only at the back. And were all just captivated by George. Just doing his click. Very, very clever. Andy Povey: But massively useful. I've seen the same thing from George before and I still use it to this day before going on to make a presentation myself. Paul Marden: Yeah, yeah. Andy Povey: Just grounding yourself, centering yourself. Well, it's fantastic. Paul Marden: Yeah. But the whole thing that they were talking about of how do we create opportunities to have meaningful conversations with guests when they arrive or throughout their entire experience at an attraction so that we don't just talk about the weather like we're typical English people. Andy Povey: That's great, isn't it? Go and tell a Brit not to talk. Talk about the weather. Paul Marden: But training your staff makes absolute sense. Training your staff to have the skills and the confidence to not talk about the weather. I thought that was really interesting. Andy Povey: It's an eye opener, isn't it? Something really simple, but could be groundbreaking. Paul Marden: Yeah. Andy Povey: Then what was your view on all of the exhibitors? What did you take away from all the stands and everybody? Paul Marden: Well, I loved having my conversation yesterday with Alan Turing. There was an AI model of Alan Turing that you could interact with and ask questions. And it was really interesting. There was a slight latency, so it didn't feel quite yet like a natural conversation because I would say something. And then there was a pause as Alan was thinking about it. But the things that he answered were absolutely spot on, the questions that I asked. So I thought that was quite interesting. Other exhibitors. Oh, there was a lovely point yesterday where I was admiring, there was a stand doing custom designed socks and I was admiring a design of a Jane Austen sock and there was just somebody stood next to me and I just said, "Oh, Jane Austen socks." Paul Marden: Very on Trend for the 250th anniversary of Jane Austen, that all of the museums in Hampshire will be buying those up. And should funnily you should say that I'm the chief executive of Chawton Park House, which is one of the museums in the last place that Jane Austen lived. So very interesting, very small world moment at that point. Andy Povey: I do, it's almost an oxymoron to talk about Jane Austen socks. I don't imagine her having worn anything with nylon or Lycra in it. Paul Marden: Very true. I hadn't tweaked that. Andy Povey: There was a lot of AI there wasn't there AI this, AI that. Paul Marden: And there were some really good examples of where that is being used in real life. Yeah, yeah. So there were some examples where there's AI being used to help with visitor counts around your attraction, to help you to optimise where you need to put people. I thought that Neil at Symantec just talking about what he called answer engine optimisation. That was interesting. There were some brilliant questions. There was one question from an audience member asking, are there any tools available for you to figure out whether how well your organisation is doing at being the source of truth for AI tools? Andy Povey: Yeah, yeah. So almost like your Google search engine ranking. Paul Marden: But exactly for ChatGPT. Andy Povey: And have you found one yet? Paul Marden: No, not yet. There's also quite a lot of people talking about ideas that have yet to find a home. Andy Povey: Yes. What a very beautiful way of putting it. Paul Marden: The people that have. That are presenting a topic that has yet to get a real life case study associated with it. So the rubber hasn't yet hit the road. I don't think on that. Andy Povey: No. I think that's true for an awful lot of AI, isn't it? Not just in our sector. Paul Marden: No. Andy Povey: It's very interesting to see where that's all going to go. And what are we going to think when we look back on this in two or three years time? Was it just another chocolate teapot or a problem looking for a solution? Or was it the revolution that we all anticipate. Paul Marden: And I think it will make fundamentals change. I think it's changing rapidly. But we need more real case studies of how you can do something interesting that is beyond just using ChatGPT to write your marketing copy for you. Andy Povey: Yeah, I mean it's all about putting the guest at the front of it, isn't it? Let's not obsess about the technology, let's look at what the technology is going to enable us to do. And back to the first part of this conversation, looking at accessibility, then are there tools within AI that are going to help with that? Paul Marden: Yeah, absolutely. So there was definitely. There was an interesting talk by Vox. The people that provide, they provide all of the radio boxes for everybody to wear at M and H that provides you with the voiceover of all of the speakers. But they use this technology across all manner of different attractions and they were talking about using AI to do real time translation of tours. So you could. Andy Povey: Very interesting. Paul Marden: Yeah. So you could have an English speaker wandering around doing your tour and it could real time translate up to. I think it was up to four languages. Andy Povey: BSL not being one of those languages. Paul Marden: Well, no, they were talking about real time in app being able to see subtitles. Now, I don't know whether they went on to say you could do BSL. And we know from the other presentation that not everybody that is deaf is able to read subtitles as fast as they can consume sign language. So it's important to have BSL. But there were some parts of that Vox product that did it address deaf people. It wasn't just multilingual content. Andy Povey: So AI people, if you're listening, you can take the idea of translating into BSL in real time and call it your own. Paul Marden: Yeah, we very much enjoyed hosting our theatre, didn't we? That was a lot. And Anna, if you are listening, and I hope you are, because lots of people have said very nice things in this episode about M and H. Andy and I would love to come back next year. Andy Povey: Absolutely. Paul Marden: And host a theatre for you. Any other thoughts? Andy Povey: Just really looking forward to the rest of the week off. Yeah, it's a sign of a good show when you walk away with all that positive feeling and that positive exhaustion and you probably need a week to reflect on all of the conversations that we've had. Paul Marden: Yeah, absolutely. Next up we is AIM Conference at Mary Rose in June. I can't wait very much. Looking forward to that. Thank you ever so much for listening. We will join you again in a few weeks. See you soon. Bye Bye. Andy Povey: Draw.Paul Marden: Thanks for listening to Skip the Queue. If you've enjoyed this podcast, please leave us a five star review. It really helps others to find us. Skip The Queue is brought to you by Rubber Cheese, a digital agency that builds remarkable systems and websites for attractions that helps them to increase their visitor numbers. You can find show notes and transcripts from this episode and more over on our website, skipthequeue fm.  The 2024 Visitor Attraction Website Survey is now LIVE! Dive into groundbreaking benchmarks for the industryGain a better understanding of how to achieve the highest conversion ratesExplore the "why" behind visitor attraction site performanceLearn the impact of website optimisation and visitor engagement on conversion ratesUncover key steps to enhance user experience for greater conversionsDownload the 2024 Rubber Cheese Visitor Attraction Website Survey Report

The ASX best day in five years up 335 points to 7710 although off early opening highs. Remarkably stable after the initial surge and fall back. Waiting for more information perhaps. Resources were the big winners today, BHP up 5.4% and RIO and FMG a similar rise, shorts getting hurt in MIN up 18.1% and S32 rising 9.5% with the gold miners also very positive. In AUD terms bullion fell but NEM up 4.0% and NST rising 5.1%. Lithium stocks recovered as shorts covered positions, LTR up 15.1% and PLS rising 12.7%. BSL rallied 8.0% and even JHX up 12.0%. Oil and gas showed strength as crude rallied, WDS up 4.7% and STO gaining 4.1%. Uranium stocks were back in fashion, no fall out today, PDN up 17.4% and DYL rallying a dizzying 15.9%. Banks were firm too although off early highs, CBA up 3.6% and WBC gaining 4.9% with MQG up 5.5%. Insurers and financials were very positive, GQG up 3.4% and XYZ rising 13.3% with ZIP rallying 20.7%. QBE up 4.4% and MPL rising 3.7%. Healthcare stocks were better, CSL recovered 3.5% and PME gained 8.4%. Across the board gains in industrials, WES up 2.6% and GMG rising 6.6%. Tech in demand, WTC rallied another 8.0% with XRO up 6.2% and the All -Tech Index up 6.8%. Retailers did well, JBH up 6.6% and travel stocks in demand. In corporate news, QUB got ACCC approvals, ABB rose 4.9% after announcing plans to expand its mobile network. Nothing on the economic front locally. Deutsche pulled back its call for an emergency 50bps rate cut and in Asia, China saw more evidence of deflation and a weakening yuan. Asian market burst higher, Japan up 8.3% with HK up 2.6% and China up 1.3%. 10-year yields slid to 4.33%.Want to invest with Marcus Today? The Managed Strategy Portfolio is designed for investors seeking exposure to our strategy while we do the hard work for you. If you're looking for personal financial advice, our friends at Clime Investment Management can help. Their team of licensed advisers operates across most states, offering tailored financial planning services.  Why not sign up for a free trial? Gain access to expert insights, research, and analysis to become a better investor.

The ASX 200 fell another 135 points to 7375 (-1.8%). At one point the market rallied to a drop of only 75 points as banks found defensive buyers. Resources were the point of pain as commodities fell on global growth and Chinese economic output. BHP fell 3.5% and FMG crashed 4.2% with LYC bucking the trend rising 2.0% as gold miners held relatively steady with bullion pushing higher. MIN fell 12.1% with PLS off 8.4% as NIC fell 14.1%. BSL continues to suffer, down 3.7%. Oil and gas stocks, dropped hard, STO down 5.7% and WDS off 3.7% with uranium under pressure again, PDN down 4.5% and DYL off 7.7%. Coal stocks fell too. Banks held up better, CBA up 0.5% with NAB down 0.7% and the Big Bank Basket down to $237.07 (-0.3%). Healthcare was hit, CSL down 5.0% on pharma taxes to come. COH also falling 2.6% with REITs down too. GMG off 1.6% and VCX falling 1.4%. Industrials were weaker across the board, WES fell 0.6%, WOW and COL eased with QAN down 4.0% and retail trying hard to hold the line. Tech stocks fell back to earth, WTC down 1.8% and XRO off 0.9% and the All-Tech Index down 1.9%.In corporate news, RPL fessed up to the FUM loss due to OPT and fell hard, down 11.9%. On the economic front the RBNZ cut rates by 25bps. Asian markets were volatile, Japan whacked again down 4.2% with China positive despite the 104% tariffs. HK down 1.6%.10-year yields pushing up again. Long-dated yields are surging, whilst short-dated yields are falling. US 30-year now at 4.9%. Dow and NASDAQ futures both down 1.8%.Want to invest with Marcus Today? The Managed Strategy Portfolio is designed for investors seeking exposure to our strategy while we do the hard work for you. If you're looking for personal financial advice, our friends at Clime Investment Management can help. Their team of licensed advisers operates across most states, offering tailored financial planning services.  Why not sign up for a free trial? Gain access to expert insights, research, and analysis to become a better investor.

Finnes det mobbeombud for barnehage? Hva kan man gjøre med skolevegring? Hva kan klassekontakten gjøre for å forebygge mobbing? Dette er bare noen av mange gode spørsmålene fra dere lyttere som Henrik Raustøl fra Barnehage-. skole- og lærlingombudet svarer på.Relevante lenker:Bsl-ombudet i Oslo: https://www.oslo.kommune.no/skole-og-utdanning/skolemiljo/barnehage-skole-og-larlingombudet/#grefBor du et annet sted i landet? Her finner du ditt lokale ombud: https://www.elevombudene.no Hosted on Acast. See acast.com/privacy for more information.

Innovation and Braille session from day one of RNIB Scotland's Inclusive Design for Sustainability Conference. Fostering innovation to improve independent living of those who are blind or have low vision and the importance of the braille writing system in 2025 and for the future. We will also hear about Campus Louis Braille, a centre of innovation at global level. Speaking on the topic were Thibaut de Martimprey, Director of Campus Louis Braille and Stephane Gaillard, Director of the Institut National des Jeunes Aveugles (INJA). Hear all audio from the conference here: Audioboom / Inclusive Design for Sustainability Conference 2025 Image description:  Stephane Gaillard speaks at the podium. A pink sign at the front of the podium reads: "RNIB Scotland, Inclusive Design for Sustainability Conference." Stephane is wearing a grey suit with a white shirt and a red tie and a man behind him is providing BSL interpretation. 

Send me a Text Message here."That's so nice!" "No, I said niece." "OH! That's how it all starts!"We visit with Dr Paul Michaels from the UK. His journey is a fun one. We learn what motivated him to start this interpreting journey. In the next episodes more of his interpreting views and his research about "male" interpreters.Subscribe today to get the latest!IW CommunityA great place to meet regularly to laugh, learn, and lean on each other.You get:10 or 50% OFF of workshops, seminars. A great way to earn professional development hours.Online meetings to expand on the IW podcast episodes. Meet online with interviewees.Practice groups, Dilemma discussions.And more.Support the showDon't forget to tell a friend or colleague! Click below! IW Community Buy Me a Coffee Get extras with a subscription! Share the PODCAST Subscribe to the Monthly Newsletter Listen & follow on many other platforms. Send me a voicemail! [TRANSCRIPTS ARE HERE] Thanks for listening. I'll see you next week.Take care now.

Pendant une petite demi heure, Axel Bouteille nous a permis d'échanger sur sa saison avec Bahcesehir. Qualifié pour les 1/4 de l'Eurocup dans un club qui a l'ambition de rejoindre l'EuroLeague, le français nous régale cette année. Si le chemin est encore long vers le titre, lui y croit plus que jamais avec dans un coin de la tête... l'EuroBasket avec l'équipe de France.-------------------------------------------- ABONNEZ-VOUS

Send me a Text Message here.SPOTLIGHT! LOOK AT THAT!We continue to Spotlight the special work that Scottish sign language interpreter, Bruce Cameron has experienced since 2024 when he started serving the communities through a new medium, the BBC media in the News and UK Parliament broadcasts.He shares his stories and experience in this specific setting. He details the daily commute, the operations that the interpreters must learn, the teaming skills, the new interpreting skills, and much more. This is part 2 in this 3-part Spotlight on Bruce and his experience.IW CommunityA great place to meet regularly to laugh, learn, and lean on each other.You get:10 or 50% OFF of workshops, seminars. A great way to earn professional development hours.Online meetings to expand on the IW podcast episodes. Meet online with interviewees.Practice groups, Dilemma discussions.And more.Support the showDon't forget to tell a friend or colleague! Click below! IW Community Buy Me a Coffee Get extras with a subscription! Share the PODCAST Subscribe to the Monthly Newsletter Listen & follow on many other platforms. Send me a voicemail! [TRANSCRIPTS ARE HERE] Thanks for listening. I'll see you next week.Take care now.

Send me a Text Message here.SPOTLIGHT! LOOK THERE!This Spotlight episode highlights the special work that Scottish sign language interpreter, Bruce Cameron has recently experienced. In 2024 he started serving the communities through a new medium, the BBC media.He shares his stories and experience in this specific setting. He details the daily commute, the operations that the interpreters must learn, the teaming skills, the new interpreting skills, and much more. Enjoy this 3-part Spotlight on Bruce and his experience.IW CommunityA great place to meet regularly to laugh, learn, and lean on each other.You get:10 or 50% OFF of workshops, seminars. A great way to earn professional development hours.Online meetings to expand on the IW podcast episodes. Meet online with interviewees.Practice groups, Dilemma discussions.And more.Support the showDon't forget to tell a friend or colleague! Click below! IW Community Buy Me a Coffee Get extras with a subscription! Share the PODCAST Subscribe to the Monthly Newsletter Listen & follow on many other platforms. Send me a voicemail! [TRANSCRIPTS ARE HERE] Thanks for listening. I'll see you next week.Take care now.

ASX 200 fell 19 points to 8537 well off the lows for the day. Results dominated as the Banking sector had two to contend with WBC underwhelmed falling 4.1%, and BEN crashed 15.3% on higher costs and lower margins. The Big Bank Basket fell to $269.95 (-0.9%). Financials were missed with MQG up 0.7% and GQG putting on another 3.3% but insurers slipped on Dutton's comments and IAG downgrades. SUN down 7.2%. REITs are in demand on rate cut hopes, GMG down 1.1% but SGP up 3.2% and GPT up 4.5% on better-than-expected rates. Industrials mixed, AD8 smashed the bears on a decent outlook, rising 26.5%, tech fell as WTC back on the front page again. The All-Tech Index up 0.2%. Utilities firmed with ORG up 2.7% and retail mixed, JBH up 0.3%, and PMV off 0.9%. Resources were very mixed, gold miners saw profit takers move in following bullion falls, GMD down 3.3% and NEM off 2.8%. Iron ore stocks eased, FMG down 0.6% with energy under pressure, WDS off 2.9% on reserve statement and dividend concerns, STO down 0.9%. Uranium did better than expected, NXG off 4.2% though. In corporate news, WBC disappointed, BEN really disappointed. A2M +19.7% saw good traction in China, BSL rose 13.0% on a positive outlook statement and SGR rose 12.5% on an offer from Oaktree to refinance $650m of debt. Nothing on the economic front. Japanese GDP was better than expected. Asian markets slightly better, Japan up 0.1%, China up 0.1% and HK up 0.2%. 10-year yields rose to 4.45%.Want to invest with Marcus Today? The Managed Strategy Portfolio is designed for investors seeking exposure to our strategy while we do the hard work for you.If you're looking for personal financial advice, our friends at Clime Investment Management can help. Their team of licensed advisers operates across most states, offering tailored financial planning services.Why not sign up for a free trial? Gain access to expert insights, research, and analysis to become a better investor.

ASX 200 rallied 16 points to 8556(0.2%) after stalling at record highs. For the week the index is up 45 points. RBA next week. Once again results dominated after a strong lead from US markets. Banks flat with the Big Bank Basket at $272.43 (-0.5%). CBA lost 0.8% and MQG eased 0.3%. AMP results saw a big rerating downwards, off 14.9% and GQG rose another 3.0% on FUM and results. ASX saw some upgrades and rose 1.0%. Insurers bounced back a little with IAG finding some support rising 0.1%. REITs mixed, GMG down 1.8%, the remainder better. Industrials were firm again, JBH up 0.6% with WES up 0.8% and ALL up 0.7%. SGH continued 2.4% higher with CPU flat. TWE bounced 3.0% after broker comments on results. Tech slightly better, WTC up 0.5% and the All- Tech Index up 0.9%. Resources mixed, iron ore miners opened very firm on cyclone news, but iron ore failed to kick in Asian trade. Lithium back in the canine club. MIN down 4.9% and PLS off 0.9%. Gold miners were again in demand, NEM up another 1.6% with GMD up 2.5%. BSL continued to push higher up 1.6%. Energy stocks listless. In corporate news, COH results were at the bottom end of expectations and we saw another downgrade, down 13.7%. MGR jumped 5.5% on results, WGX doubled half year revenue and rose 2.4% with URW down 4.4% on earnings. Nothing on the economic front today. RBA the focus. Asian markets mixed again, HK continuing to power ahead up 2.2%. Japan down 0.6% and China up 0.7%.Want to invest with Marcus Today? The Managed Strategy Portfolio is designed for investors seeking exposure to our strategy while we do the hard work for you.If you're looking for personal financial advice, our friends at Clime Investment Management can help. Their team of licensed advisers operates across most states, offering tailored financial planning services.Why not sign up for a free trial? Gain access to expert insights, research, and analysis to become a better investor.

ASX 200 rallied 5 points as banks lost momentum. CBA up 0.5%, the Big Bank Basket closed at $273.85 (+0.3%). Insurers slumped led lower by IAG on disappointing numbers, losing 12.6%, SUN also off 4.6% with SDF falling 3.1%. Other financials were ok, MQG up 0.3% and GQG up 0.9%. ASX had a good results driven by volume increases on futures and options. REITs slipped, SCG off 3.0% and industrials mixed. Utilities fell as ORG was underwhelming down 1.2% and QAN dropped 2.0% on a broker downgrade. JBH fell 1.1% with LOV up 1.7% and TPW doing very well on positive results. Up 13.0%. ALL and LNW both pushed higher. TLS fell 1.0% despite plans to offload its data-centre business. Resources were the go-to today. Iron ore stocks in demand, BHP up 2.1% and FMG up 1.8% with good numbers from S32. MIN rallied 7.0% on governance news, PLS up 4.7% and LTR better by 9.2% on a presentation. Gold miners in demand again, NEM up 3.2% and NST up 0.2% with EVN seeing some profit taking down 0.6%. BSL continuing to rally on tariff news. Energy stocks fell as oil dropped on Ukraine's peace plan. In corporate news, SIG rose 6.1% kicking off as Chemist Warehouse with several block trades done as some exited. TWE fell 5.7% on no deal on its cheaper brands. DHG ran 7.0% on news of a new CEO from REA. PME also failed to live up to some expectations falling 3.2% on results. Nothing on the economic front, Asian markets firm, HK continues to charge up 1.9%, China flat but Japan up 1.4%. 10-year yields up to 4.48%.Why not sign up for a free trial? Get access to expert market insights and manage your investments with confidence. Ready to invest in yourself? Join the Marcus Today community.

Niamdh Braid took her local council to a tribunal at the age of 16 (and won!) after they refused to provide her with a BSL interpreter in class. She tells Emma Tracey how Fife Council had argued that she was able to access her education using hearing aids and lip reading. But after an expert witness told the tribunal that Niamdh could only hear 70% of what her teachers were saying, it ruled in her favour. Also on this episode, meet Alex Mitchell, the self-described queer, autistic, disabled comedian who found fame on Britain's Got Talent. Presenter: Emma Tracey Producers: Daniel Gordon, Alex Collins, George Sharpe Recorded and mixed by Dave O'Neill Editors: Beth Rose and Ben Mundy

Firas Al Mubayad joins the podcast to share his powerful journey as a deaf advocate, educator, and entrepreneur. From growing up in Kuwait and moving to the UK for better education to founding AMB Deaf Accessibility, Firas has dedicated his life to bridging the gap between the hearing and deaf communities. His work empowers individuals and organizations through bespoke BSL training, consultancy services, and accessibility advocacy.In this episode, you'll discover:A Journey of Resilience and AdvocacyHow Firas lost his hearing at age two and the challenges his family faced navigating deaf education in Kuwait.The decision to move to the UK for better opportunities and the emotional impact of leaving his family behind at age nine.The cultural shifts, struggles, and triumphs of adapting to life in a new country, learning BSL, and building a future.Building a Career and Supporting the Deaf CommunityHow Firas pursued fashion design, becoming the first deaf graduate from Johns Hopkins University in Liverpool.The unexpected challenges of returning to the Middle East and why he ultimately chose to build a business in the UK instead.His transition from fashion to advocacy and education, recognizing the urgent need for better deaf accessibility.The State of Deaf Education and InclusionThe barriers faced by deaf individuals in education, healthcare, and employment.The lack of awareness in mainstream schools about deaf culture and why sign language education is essential.The impact of closing deaf schools and the fight to keep British Sign Language (BSL) in the curriculum.Empowering Businesses and Institutions to Be More InclusiveHow AMB Deaf Accessibility is transforming businesses, from small schools to global brands like Nestlé Nespresso.The importance of training baristas, customer service teams, and corporate employees in basic BSL to improve accessibility.The legal and social shifts around deaf rights in the UK, including the BSL Act of 2022.Firas' Mission: A More Accessible FutureWhy early exposure to BSL can change lives and how teaching children sign language fosters better inclusion.His efforts to expand BSL education in schools, despite financial and bureaucratic hurdles.How he is working with MPs and policymakers to push for better accessibility laws and funding.Firas' Advice for Entrepreneurs and AdvocatesDon't give up. If one door closes, find another.Choose the right people. Surround yourself with those who believe in your vision.Think long-term. Building a movement takes time, but perseverance creates change.Focus on accessibility. If we make the world more inclusive for deaf people, everyone benefits.Connect with Firas and Learn More:

Topics and terms such as biosafety, biosecurity, containment, and contamination are things most of us have heard of and think about at some level, but with the pace of molecular biology moving faster than ever, these are topics with implications that are reaching farther than ever. We're joined by Dr. Ryan Burnette and Dr. Lauren Richardson from Merrick and company for this episode, and they're ace communicators that help walk us through the expanding horizon and implications of these topics.This conversation starts on the basic topics, like what biocontainment is and what's needed for each of the four levels of biosafety labs, but it quickly moves beyond, shining a light on the security and containment needs for more than just the organisms. We hear about how the data and methods used to do modern molecular biology, as well as the data generated in the experiments, are equally precious and in need of protection and containment. With public health and safety on the line, and an acknowledgement that the pace of science moves faster than that of policy, we get into the idea of who really owns responsibility for protecting data. Your role might be more important than you know, so don't miss this conversation that will make you pause and think! Subscribe to get future episodes as they drop and if you like what you're hearing we hope you'll share a review or recommend the series to a colleague.  Visit the Invitrogen School of Molecular Biology to access helpful molecular biology resources and educational content, and please share this resource with anyone you know working in molecular biology. For Research Use Only. Not for use in diagnostic procedures.

ASX 200 falls 29 points to 8483(0.3%). Banks steady as she goes ahead of CBA results later this week. MQG fell 0.9% and PNI sliding 4.2% with GQG up 3.1% on FUM numbers. REITs mixed as GMG fell 0.9% and SCG rose 1.1%. Healthcare better, RMD up 0.6% and PME up 0.5% with CSL bucking the trend down %. Industrials flat as retail came under some pressure on JBH results, reversing early gains after conference call. LOV down 2.2% and NCK falling 3.7% despite brokers positive. Travel stocks better, WEB up 0.8% and LNW doing well up 7.9%. DMP steady after the big run Friday. Tech stocks dominated by front page headlines for WTC again, the All-Tech Index down 1.0% with WTC off 4.4%.  In resources, iron ore stocks fell, FMG off 1.5% and RIO fell 1.2% on proposed tariffs in the US on aluminum. Gold miners held up, NEM up 0.7% and EVN up 0.3%. LYC continued higher up 1.9% with PLS down slightly on an earnings update. BSL rose 1.8% on Trump steel tariffs. Energy stocks mixed, STO up 0.4% with BPT firming 4.0%. In corporate news, ANN rose 8.1% on better-than-expected numbers, CAR crashed 6.5% on some disappointment on growth and US price rises and JBH down on rethink. SGR rallied 13.6% on news of proposals for its Queen Street Wharf complex in Brisbane. Citi upgraded its gold price forecast to US$2900 this year. In Asian markets, Japan unchanged, HK up 1.4% and China unchanged. 10-year yields at 4.39%.Why not sign up for a free trial? Get access to expert market insights and manage your investments with confidence. Ready to invest in yourself? Join the Marcus Today community.

Welcome back, sports fans! You're in for a real treat on this episode of the podcast. Not only are we debuting brand new music from the live to air from February 3rd- 2025 from Robert Hiscock, Lucas Snow, Bill Drake, and Spence, but I'll also be sitting down for an exclusive interview with Reece Gaines - a former NBA first-round draft pick who's now the head coach of the Newfoundland Rogues in the BSL. Gaines has had quite the journey, playing for the Magic, Rockets, and Bucks before taking his talents overseas. Now he's back on this side of the water, sharing his wealth of experience as the Rogues' bench boss. You won't want to miss his inside scoop on the team and what it's like leading them onto the court of the Mary Brown's Centre in St. John's. Also, we talk to Angie Reid of the Dildo Brewery and get the 411 of what's going on in the coming weekend and month So sit back, crank up the new tunes, and get ready for an action-packed episode. The show are heating up, and the clock is ticking - it's time to see if we can drain another three-pointer, it's up

People love to talk about the battle between banks and private credit firms in leveraged debt markets. And at a high level, it's true that the dealflow has bounced back and forth between the two over recent years — but markets are a lot more complex than a game of table tennis.In this episode of Cloud 9fin, Synne Johnsson sits down with Soren Christensen, partner and head of capital markets at Cinven, and Amit Bahri, co-head of European direct lending at Goldman Sachs, to break down how private credit's role has evolved over the years.Among the highlights: how sponsors have adapted to embrace private credit, what the return of the BSL market means for direct lender strategies, the attraction of junior PIKs, and predictions for 2025.As always, if you have any feedback for us, send us a note at podcast@9fin.com.

Did you know that there are different sign languages in different countries? In today's episode, Join Lisa to learn more about this and other 14 curious facts you didn't know about sign languages around the world.Free trial to start learning a language right now: www.mosalingua.com/podcast

The team are back with a ‘cracker' Christmas Special episode! Hosts Sam and Sophie catch up with Great British Bake Off star Tasha Stones and Digby, her hearing dog. They discuss how baking became Tasha's therapy in her teenage years and her experience of being on the Channel 4 show. Tasha shares her top baking tips for the festive season, too. Spoiler alert: don't make your own pastry!The team also discuss International Day of Persons with Disabilities, Disability History Month, and if second-hand gifting is acceptable. Plus, in this episode's car chat, Matt explains why a Motability Scheme car is not just for Christmas!To watch the full video with captions and BSL, please find us on YouTube: @MotabilityLifestyleMagazineTo read the full transcript: motabilitylifestyle.com/series-2Follow us on Instagram: @motability_lifestyle_magazineCheck out our TikTok: motlifestylemag Hosted on Acast. See acast.com/privacy for more information.

On the latest episode of the Debtwired! podcast, Laleh Bashirrad, managing director at BNP Paribas' leveraged syndicate team, speaks to Melina Chalkia, primary markets reporter of Debtwire North America, about the latest trends in the broadly syndicated market and the 2025 outlook.Bashirrad has over two decades of credit experience advising sponsors as well as large and midcap clients on capital structure and pricing considerations for buyouts, acquisitions, recapitalizations and refinancings. In this podcast, Bashirrad gives an overview of the current supply and demand dynamics in the BSL market and outlines her optimistic view on demand for high yield products. While she expects the trend of refinancings to continue to dominate in the early months of 2025, she notes the building M&A pipeline could bring forth robust activity for the rest of the year. Bashirrad also highlights partnership opportunities between BSL and private credit, which are often seen as competing market players.

Who pays for the future of infrastructure? In this special episode, I spoke to Bobby DeSimone, founder and CEO of Pomerium, about how he feels like infrastructure and security both have to be open source — but then, what does that mean about the future of the financial support for infrastructure and security? We talked about: The importance for customers, especially early customers, of being able to do code audits early in the buying cycle — and Bobby thought that just a BSL license would not have been enough.We talked tension between project and product

The McCullough Report with Dr. Peter McCullough – Haslam believes that US researchers likely engineered SARS-CoV-2 on US soil at the University of North Carolina, Chapel Hill, and a biolab in Hamilton, Montana. They did some of the dangerous testing work in the BSL-4 annex in Wuhan. It was in Wuhan the virus designed as a spreadable veterinary vaccine for bats jumped into humans...

The McCullough Report with Dr. Peter McCullough – Haslam believes that US researchers likely engineered SARS-CoV-2 on US soil at the University of North Carolina, Chapel Hill, and a biolab in Hamilton, Montana. They did some of the dangerous testing work in the BSL-4 annex in Wuhan. It was in Wuhan the virus designed as a spreadable veterinary vaccine for bats jumped into humans...

Vivian Acquah (she/her, Certified DEI Trainer and Coach and I recap the latest 5 Things (good vibes in DEI) in just 15 minutes. This week we're talking about Spotify's remote work win, Jessica Campbell smashing NHL barriers, changing tables changing lives, and more! Here are this week's good vibes:Student Loans Benefit Rolls outFlying High on Inclusivity!Changing the Game with Changing Tables!Jessica Campbell Breaks the IceSpotify's ‘Work From Anywhere' Stays!Good Vibes to Go: From Bernadette: It's National Disability Employment Awareness Month! Check out this article from the World Economic Forum: How neurodiversity in the workplace can drive business success.From Vivian: Think about ways you can empathize with someone else. Apply active listening. Read other stories. Be genuinely interested in someone else to learn from someone else's lived experiences and perspectives. Amplify empathy!Read the Stories: https://www.theequalityinstitute.com/equality-insights-blog/5-things-over-sharingConnect with Vivian Acquah: https://www.linkedin.com/in/vivianacquah/ Join thousands of readers by subscribing to the 5 Things newsletter. Enjoy some good vibes in DEI every Saturday morning. https://5thingsdei.com/

One doesn't need to know sign language to understand what Michael Connolly feels about his colleagues' efforts to break down the barriers posed by his deafness. When asked what he thought of his teammates' decision to learn British Sign Language (BSL), the 45-year-old autoworker at the Nissan plant in Sunderland, England, grinned and flashed a universal symbol: two thumbs up. Connolly loves having the chance to banter with his workmates, to talk about everyday things—the kids, vacation plans, a TV program. And now he can, because the entire 25-member bumper-paint team at Sunderland started learning BSL at the beginning of the year. “I'm glad they have all learned sign language for us because I can talk and I lipread the hearing person, but I have my limits,” Connolly signed in an interview with The Associated Press. “If you reverse the situation and the hearing person can sign and speak, they have no limits.'” The initiative grew out of a broader effort to improve efficiency at the Sunderland plant, which makes Qashqai and Juke sport utility vehicles. While Nissan took steps to overhaul training and increase the use of visual aids during briefings, the bumper-paint team decided to go a step further and learn sign language, said supervisor John Johnson. Connolly is one of four hearing-impaired people assigned to the team, which works in a less bustling area of the plant where it is safer for workers who can't hear the sound of an approaching vehicle. Johnson said the thought of mastering the combination of gestures, facial expressions and body language that comprise BSL was daunting. But it helped him understand what life was like for Connolly and the other deaf workers as they tried to learn their jobs and fit into a team without having the ability to share the personal tidbits that build friendships. “So as a team, we thought, ‘how can we knock that barrier down?' And obviously, sign language was the solution or at least the start of an opportunity,” Johnson said. This article was provided by The Associated Press. 

Aric Bey, owner and operator of Black Star Line Cigars, joins us in the studio to discuss the brand-new limited edition Yasuke, the latest collaboration between BSL and Cigar Dojo. We'll dive into the creative process behind this legendary project and explore everything else happening with Aric and Black Star Line.

Michael Iannelli (he/him), Co-Founder and Chief Growth Officer of Ablr, and I recap the latest 5 Things (good vibes in DEI) in just 15 minutes. This week our conversation is about BSL at Nissan, baby-wearing statues in the UK, unplugged Australians, and more!Here are this week's good vibes:Permission for Australians to UnplugLondon Statues Now Include Baby-WearersConnecticut Claps-Back to FloridaBoA's Crisis SupportNissan Employees Learn BSLThis week's Call to Action:Is your organization's website fully accessible? I know ours isn't fully there – but we're working on it…connect with Ablr to get your own free website accessibility assessment. Read the Stories: https://www.theequalityinstitute.com/equality-insights-blog/5-things-cruisingConnect with Mike at Ablr and on LinkedIn.  Join thousands of readers by subscribing to the 5 Things newsletter. Enjoy some good vibes in DEI every Saturday morning. https://5thingsdei.com/

In this week's episode, Erin West speaks about her PhD research relating to phonology in Auslan, the sign language in Australia. Erin talks about her research and the steps we still need to take for language equity.   Resources:  Sign bank- https://auslan.org.au/ ASL users How Many People Use ASL in the United States? https://gallaudet.edu/wp-content/uploads/gcloud/gal-media/Documents/Research-Support-and-International-Affairs/ASL_Users.pdf BSL users Help & Resources - British Deaf Association https://bda.org.uk/help-resources/ Fieldsteel et al. (2020) (open access) Nouns and verbs in parent input in American Sign Language during interaction among deaf dyads - PubMed (nih.gov) https://pubmed.ncbi.nlm.nih.gov/33505227/ Stokoe (2005; reprint of 1960 work) (open access) Sign Language Structure: An Outline of the Visual Communication Systems of the American Deaf | The Journal of Deaf Studies and Deaf Education | Oxford Academic https://academic.oup.com/jdsde/article/10/1/3/361306?login=false Gallaudet University- https://gallaudet.edu/ International Week of Deaf People- https://wfdeaf.org/iwdeaf2024/ Speech Pathology Australia acknowledge the Traditional Custodians of lands, seas and waters throughout Australia, and pay respect to Elders past and present. We recognise that the health and social and emotional wellbeing of Aboriginal and Torres Strait Islander peoples are grounded in continued connection to culture, country, language and community and acknowledge that sovereignty was never ceded.  Free access to audio transcripts for all Speak Up Podcast episodes are available via the Association's Learning Hub, you will need to sign in or create an account. 1. Go to: www.speechpathologyaustralia.org.au/Public/…e616542. 2. Filter – Format – Podcast – Search 3. Select the podcast of your choice 4. Enroll (you will need to sign in or create an account) 5. Add to cart – Proceed to checkout – Submit 6. You will receive an email Order Confirmation with a link back to the Learning Hub 7. The Podcast and transcript will be available in your Learning Centre For further enquiries, please email learninghub@speechpathologyaustralia.org.au

Shiloh Bates speaks with John Timperio, the Co-Head of Dechert's Global Finance practice, about CLO regulation in this episode of The CLO Investor podcast.

BankSocial is leading the evolution of global financial economies through Decentralized Finance (DeFi) and Distributed Ledger Technology (DLT) innovations, serving as a trusted partner to credit unions.Guest: John Wingate Founder | CEO BankSocialBankSocial website ➜ https://bit.ly/BanksocialHBAR~This episode is sponsored by Tangem~Tangem ➜ https://bit.ly/TangemPBNUse Code: "PBN" for Additional Discounts!00:00 Intro00:51 Sponsor Tangem01:15 Debanking01:50 What is Bank Social?03:33 Countries05:38 DAOs vs Credit Unions07:10 When will DEFY Credit Union be fully approved?13:23 What can you do on BankSocial that you cant do with a regular Bank?14:25 Merchants16:10 Why Hedera?18:07 USD to US Bank (Lightning)19:07 Robinhood vs BankSocial21:53 Self-Custody Wallet: What chains do you support?23:07 $BSL trading fees? why?24:17 Airdrops / SEC vs NFTs26:46 Secura Tags & Security28:50 $rUSD; Why have your own stablecoin?30:30 Hard Money Loans32:28 Outro#Crypto #Hedera #Bitcoin⎺⎺⎺⎺⎺⎺⎺⎺⎺⎺⎺⎺⎺⎺⎺⎺⎺⎺⎺⎺⎺⎺⎺⎺⎺⎺⎺⎺⎺⎺⎺⎺⎺⎺⎺⎺⎺⎺⎺⎺⎺⎺⎺⎺⎺⎺⎺⎺⎺⎺⎺⎺⎺⎺⎺⎺⎺⎺⎺⎺⎺⎺⎺⎺⎺⎺⎺⎺⎺⎺⎺⎺⎺⎺⎺⎺⎺50% OFF ALL PBN3 MEMBERSHIPS (Use code: PBNSUMMER50)➜ https://www.paulbarronnetwork.com/storeSubscribe on YouTube ✅ https://bit.ly/PBNYoutubeSubscribeTwitter

Most people shudder at the idea of an infectious disease outbreak — patients stricken with a mysterious illness, hospitals overflowing, and cities going into lockdown. But for Syra Madad, DHSc, MSc , MCP, rushing into such a scenario, donned in a hazmat suit, to control the chaos has been a dream since childhood. Today, she is an epidemiologist, biosecurity advisor, and a pathogen preparedness expert who serves as Senior Director of the System-Wide Special Pathogens Program at New York City Health and Hospitals, which operates the municipal health care system of New York City. Over the course of our conversation, Dr. Madad shares what excites her about the work of infectious disease control, why she believes we have emerged from the Covid-19 pandemic worse prepared for the next pandemic, how scientists and doctors can better communicate with the public in the absence of clear data, the importance of utilizing trusted messengers in the community to fully deploy the power of public health, and more. In this episode, you'll hear about: 2:09 - How a movie led Dr. Madad to become an infectious disease preparedness expert6:54 - An overview of Biosafety levels (BSL)  9:30 - Moments in Dr. Madad's career when disease containment went well and moments when it did not. 12:27 - How Dr. Madad mentally and emotionally manages the heavy weight of often-lethal infectious diseases18:05 - Dr. Madad's opinion on how COVID-19 policies were handled 24:02 - Dr. Madad's personal thoughts on the potential origins of COVID-19 26:55 - What concerns Dr. Madad most about future pandemics and how we can make positive steps toward recovering trust in science35:40 - Dr. Madad's advice for those considering a career in public health or infectious diseases Dr. Syra Madad appears in the Netflix special Pandemic: How to Prevent an Outbreak.Dr. Syra Madad can be found on Twitter/X at @syramadad.Visit our website www.TheDoctorsArt.com where you can find transcripts of all episodes.If you enjoyed this episode, please subscribe, rate, and review our show, available for free on Spotify, Apple Podcasts, or wherever you get your podcasts. If you know of a doctor, patient, or anyone working in health care who would love to explore meaning in medicine with us on the show, feel free to leave a suggestion in the comments or send an email to info@thedoctorsart.com.Copyright The Doctor's Art Podcast 2024

In this episode of the SwineTime podcast, hosted by Dr. Spencer Wayne of Pipestone Veterinary Services, listeners are treated to a fascinating discussion with Dr. Maggie Behnke, Director of the Animal Resources Unit and attending veterinarian at the U.S. Department of Agriculture's National Bio and Agro-Defense Facility (NBAF) in Manhattan, Kansas. Dr. Karyn Havas, PIPESTONE's Director of Foreign Animal Disease also joins the conversation.   Dr. Behnke provides an in-depth look at NBAF, an advanced research facility dedicated to studying and combating the world's most dangerous animal diseases. The facility, which will replace the aging Plum Island Animal Disease Center, is designed to protect the U.S. from transboundary, emerging, and zoonotic diseases that threaten the food supply, agricultural economy, and public health. With stringent safety protocols, NBAF features biosafety level-2, -3 and -4 containment laboratories. It's BSL-4 containment spaces have the highest level of safety protocols and are capable of housing large livestock — a first for the United States. NBAF's capabilities allow USDA to expand its research and diagnostic mission with foot-and-mouth disease to also include diseases like Japanese encephalitis and Nipah virus.   The conversation highlights NBAF's crucial role in rapid diagnostics, research on disease transmission, and vaccine development. Dr. Wayne and his guests discuss the strategic location of NBAF in Manhattan, Kansas and emphasize the facility's transparency and public engagement efforts, ensuring community trust and safety. This episode provides a comprehensive overview of the cutting-edge work at NBAF and its significant impact on the pork industry and beyond.  

TWiV reviews cases of measles in Brooklyn NY and Washington DC, stalling of global childhood vaccination, licenses H5N1 vaccines protect against circulating strains, viruses traveling without passports. OC43 SARS-CoV- 2 spike replacement virus as an improved BSL-2 proxy virus for SARS-CoV-2 neutralization assays, and deep mutational scanning reveals functional constraints and antibody-escape potential of Lassa virus glycoprotein complex. Hosts: Vincent Racaniello, Dickson Despommier, Alan Dove, Rich Condit, and Kathy Spindler Subscribe (free): Apple Podcasts, Google Podcasts, RSS, email Become a patron of TWiV! Links for this episode MicrobeTV Discord Server Measles in Brooklyn NY (ABC) Measles in Washington DC (DC Health) Global childhood immunization stalls (WHO) Licensed H5N1 vaccines protect against circulating strains (Nat Med) Viruses moving without passports (European CDC) OC42-SARS-CoV-2 replacement spike virus (PNAS) Deep mutational scanning of Lassa virus glycoprotein (Immunity) Letters read on TWiV 1133 Timestamps by Jolene. Thanks! Weekly Picks Dickson – Elemental sulfur found on Mars Kathy – Lennette Lectures at ASV, including Gail Wertz, ASV 2024 Rich – Electricity maps (Opinions: Nuclear Waste Is Misunderstood; Should We Be Worried About Nuclear Waste?) Alan – Nature sent an investigative reporter to a predatory conference Vincent – Coal-filled trains are likely sending people to the hospital Intro music is by Ronald Jenkees Send your virology questions and comments to twiv@microbe.tv Content in this podcast should not be construed as medical advice.

Bienvenidos a un nuevo Spaces en directo mientras unos millonarios en pantalón corto dan patadas a un balón. Hoy vamos a abordar un tema delicado: la salud, un campo de batalla en la confrontación entre las élites psicopatocráticas y la humanidad. La fragmentación social ha generado no solo dos enfoques principales —los remedios naturales y los tratamientos de la industria farmacéutica— sino una amplia gama de posibilidades intermedias. La locura colectiva desatada por la supuesta epidemia de COVID a nivel mundial ha evidenciado que la industria farmacéutica parece más interesada en crear clientes futuros que en curar enfermedades. Las patologías cardiovasculares, el cáncer y las enfermedades neurodegenerativas han aumentado tras las vacunaciones, lo cual es innegable. Sin embargo, este aumento sigue siendo proporcionalmente insignificante en comparación con el número total de personas vacunadas. Pedro Bustamante en su primera obra “El imperio de la ficción.Capitalismo y sacrificios hollywoodenses” nos dice lo siguiente: “Hoy cada vez más el modus operandi del imperio es vendernos mentiras con el envoltorio de «verdades» oficiales. Esta es, como veremos, una de sus muchas ficciones. Estas mentiras se fabrican en buena medida de manera encubierta, y en muchos casos no es posible comprobar si nos están mintiendo, pues todo se reduce a la lógica del «esto es así porque lo digo yo» (que soy el que manda, el que oculta o desvela ( la información).” La narrativa sobre las vacunas contra la COVID ha estado llena de interrogantes. Hoy en día sabemos que estas vacunas estaban preparadas mucho antes de que comenzara la supuesta pandemia. Tampoco podemos estar seguros de sus componentes exactos, a pesar de las afirmaciones de algunos científicos que se identificaban como parte de la disidencia, quienes decían que contenían grafeno y otros elementos dañinos. Esos mismos científicos, durante la campaña del COVID, participaban en publirreportajes sobre lo malísimo que es el cambio climático. Sospechamos que el miedo fue el verdadero causante de muchas muertes. Según el doctor Hammer, el miedo puede bloquear las vías respiratorias. Este miedo, sumado a la temporada de gripe y a las pruebas PCR, creó lo que desde Buscadores llamamos la "Tragipandemia". Actualmente, el temor a los componentes de las vacunas está generando otra ola de enfermos. Nosotros, como buscadores de la verdad, hemos hablado claramente desde el principio sobre nuestras opiniones al respecto. Sin embargo, no hemos tenido la influencia y el reconocimiento que sí han obtenido voces críticas como el biólogo Fernando López-Mirones, la Dra. Nadiya Popel, la Dra. Natalia Prego, la Dra. María José Albarracín y otros médicos españoles asociados en "Médicos por la Verdad". Este grupo es una especie de franquicia mundial que agrupa a médicos que no siguen las directrices oficiales. Todos ellos han enfrentado persecución por defender sus ideas y algunos, como la Dra. Popel, han sido llevados a juicio. Sin embargo, es importante notar cómo estas personas difunden el miedo. La Dra. Popel, por ejemplo, está intentando establecer un sistema sanitario alternativo, afirmando la inminente desaparición del sistema sanitario actual. Así lo declaró en un podcast titulado “Nadiya Popel: La seguridad social va a colapsar en junio de 2024”. Estas declaraciones son del 2023 y, hasta ahora, la seguridad social sigue operando, aunque con muchas fallas. El biólogo Fernando López-Mirones aseguraba ufano en julio de 2020, durante la pandemia que "Cada persona contagia a cuatro” y que “todas las personas que vinieran a España debían hacerse un PCR”. No contento con eso en noviembre de 2020 pedia que todo el mundo se metiese el palito por la nariz. No le diremos por donde se puede meter el palito. Pero si alguien infundio miedo de alto nivel fue la Dra Maria Jose Albarracín con sus declaraciones sobre la muerte de un 30% de la población vacunada durante el invierno de 2020. En Murcia hacia estas declaraciones sobre lo que pasaría para el otoño invierno del 2021: “Por lo tanto, a partir del próximo otoño-invierno, si la primera ola asustó a urgencias y produjo mucha mortalidad, lo que vamos a ver a partir del otoño-invierno que viene no va a tener precedentes. Vamos a ver morir por decenas de miles a las personas principalmente vacunadas, pero los vacunados contagian, por lo tanto la epidemia puede ser muy extensa. Si ahora se han tomado un montón de medidas restrictivas y se nos ha quitado la libertad por apenas una pequeña epidemia, cuando la epidemia sea de verdad, producida por las variantes que inducen las vacunas, al combinar la proteína espiga con nuestros virus endógenos, entonces ¿qué va a ser? Ya no va a haber posibilidad de reacción y la dictadura va a ser total. Quizá solucionen eso con una guerra…” He de decir que en octubre de 2020 yo estaba de acuerdo con las afirmaciones de la Dra Albarracín sobre que estas llamadas vacunas tenían una alta toxicidad y patogenocidad e incluso sobre que podían producir cáncer. Eso no lo discutimos. Pero al igual que existe el placebo que sabemos han usado en las vacunas covid, existe el efecto nocebo que se da entre otros factores cuando creemos que algo malo va a suceder. Fue en abril de 2021 cuando escuchamos las declaraciones mas duras de la Dra Albarracín en el programa el gato al agua. Allí la doctora hablaba de expertos que auguraban una enorme mortandad entre los vacunados, se refería veladamente al informe con las previsiones oficiales del gobierno británico y del que también hablamos nosotros: “Y, por lo tanto lo que se va a producir es una enfermedad aumentada por vacunas. Es decir, va a haber epidemias mayores más extensas y más graves porque el sistema inmune va a estar mal condicionado. Y eso ya se sabe, ya se sabe que hay vacunas como la del dengue que ha producido estos problemas. Y se sabe, cuando se han ensayado contra el coronavirus o contra el virus inicial respiratorio que producen estos problemas. Por lo tanto, en el hemisferio norte el próximo otoño-invierno vamos a ver una ola epidémica muy superior con mayor gravedad y con mayor mortalidad. Estiman los expertos que entre el 20 y el 30% de los vacunados morirán. No queremos ser agoreros, pero realmente si se consigue alcanzar este 70% de vacunación que se quiere para el otoño alcanzamos lo que se llama un umbral de percolación o un umbral de epidemia porque los vacunados contagiarán también a los no vacunados y, por lo tanto se producirá una epidemia extensa y grave…”. Estamos hablando de que supuestamente se iba a producir una especie de pandemia zombie donde todos terminaríamos enfermando no ya por un virus inexistente sino por una proteínas voladoras asesinas que contagiaban, unas proteínas, por cierto que tenemos por todas partes en muchas de nuestras células y las células de los microbios, vida pluricelar y parasitos que nos componen. Ricardo, de la quinta columna, dijo esto en Octubre del 2021 en un programa externo donde por suerte había un periodista, justo por las fechas que la Dra Albarracin pronosticaba que moriría el 30% de la población vacunada: “…Hoy publicaba el Reino Unido que el 80% de las personas que habían sido vacunadas ya han fallecido. Y cómo fallecen. Porque no lo hacen de forma instantánea.” Afortunadamente el periodista con el que estaba conversando le pregunta esto: “¿Cómo qué el 80% de las personas que han sido vacunadas han fallecido?” Respondiendo Ricardo: “Con la pauta completa, efectivamente.” Contestandole de forma ironica el periodista: “Entonces, habría muerto prácticamente medio Reino Unido.” Termina Ricardo diciendo: “Bueno, medio Reino Unido si las cifras son correctas, al menos, eso lo publica The Daily Expose.” El periodista le insiste en que debe ser un error: “Pero bueno, eso, lógicamente esa noticia hay que ponerla entre comillas, porque, lógicamente eso no ha sucedido, no.” No estamos hablando de unos cuantos cientos o miles de muertos, el 80% de la población vacunada de Reino Unido son millones de personas. He de decir que luego Ricardo reconoció este error. Realmente daba igual ya que se había dedicado y se dedica a introducir el miedo en todas las personas que se han vacunado contándoles una historia de terror, donde el grafeno y el 5G se dan la mano. Nosotros no hemos creído en la existencia de un virus que provocase el Covid como no creemos en la existencia de ningún virus, y por tanto es imposible que algo que no existe cree una pandemia. Si que creemos en la existencia de la posibilidad de estar siendo envenenados con todo tipo de sustancias salvo la que estuvo en boca de todos, el grafeno. Ya saben, esos grupos de carbono que crean estructuras moleculares en forme de hexágono de las que el supuesto Dr Andreas Noack decía que formaban cuchillas de hidróxido de grafeno que circulaban por nuestro sistema circulatorio cortándolo desde dentro. Todas nuestras células tienen estructuras que acaban en átomos y muchas moléculas como por ejemplo los colorantes adoptan formas en forma de cuchilla…y no, no nos cortan por dentro, aunque como yo he contado en mas de una ocasión incluso se pueden quedar atrapadas en las estructuras que replican el ADN dentro de nuestras células…es muy difícil pero no imposible. "Grafeno (átomos de carbono, nuestra materia misma) que se comporta como cuchillas de afeitar." "Trozos de proteínas que se pueden contagiar." "Proteínas que utilizamos en infinidad de sistemas dentro de nuestro cuerpo que nos pueden enfermar." No, no creo que eso sea ciencia. Asi es como se las gasta la “reliciencia” mezcla entre religión y ciencia que impone el poder global. Desde luego la misteriosa desaparición del supuesto Dr Andreas Noack, del que no hay datos que corroboren que sea científico, ocultan las verdaderas brutalidades del sistema como la ocurrida al cardiólogo suizo Dr. Thomas Binder. Este fue internado en un psiquiátrico por decir la verdad sobre el Covid19. Como condición para su puesta en libertad, le obligaron a tomar una medicación psiquiátrica. Esto no es la primera vez que ocurre. Jane Burgermeister, la periodista austriaca que destapó lo que ocurrió en el 2009 con la gripe porcina también fue ingresada en un psiquiátrico tras denunciar los planes de vacunación masiva de la gripe aviar en 2009. Jane Burgermeister es una periodista especializada en salud que ha trabajado para el British Medical Journal, Nature, The Scientist, Reuters, The Guardian y otros medios. En 2009, descubrió que la farmacéutica Baxter International había enviado material para vacunas contaminado con virus aviar vivo, sin atenuar, a 18 laboratorios en varios países europeos. En total, se trataba de 72 kilos de virus de la gripe mezclados con el mortal virus de la gripe aviar en sus instalaciones de nivel de bioseguridad BSL-3 en Austria. Esta contaminación fue detectada por el laboratorio checo BioTest al probar los viales con animales, que murieron pocas horas después. Este hallazgo llevó a Burgermeister a iniciar una investigación en la que recopiló numerosas evidencias y pruebas. Con esta información, presentó denuncias ante los tribunales contra diversas agencias e instituciones, como la OMS, la ONU, Baxter International, la FDA, el gobierno estadounidense y varios gobiernos europeos, así como contra banqueros, acusándolos de intento de genocidio y bioterrorismo mediante la vacunación contra la gripe. Finalmente, fue demandada, y un juez intentó declararla incapaz para poder enviarla a un psiquiátrico. Os voy a leer textual un trozo de uno de sus artículos de su ya desaparecido blog, para que podáis juzgar si estaba loca o no. En dicho texto nos habla de una entrevista que mantuvo con la unidad antiterrorista de Austria por sostener que una supuesta explosión inofensiva de un vial de gripe porcina en un tren en Lausana fue un acto deliberado. Dice así: “Cualquiera que piense que la idea de que la OMS y otros están liberando deliberadamente virus pandémicos es una teoría de la conspiración debería tener en cuenta que la unidad antiterrorista de Austria (BVT) me convocó para una entrevista de dos horas el 5 de julio de 2009 sobre los cargos que presenté sobre bioterrorismo del incidente en Suiza. La invitación de BVT decía Escuela internacional porque la entrevista fue principalmente sobre el incidente del tren y no sobre la contaminación de 72 kilos en Baxter de virus de la gripe con el mortal virus de la gripe aviar en sus instalaciones BSL3 en Austria. Aquí hay una copia de mis cargos del 1 de mayo de 2009 en alemán. Los profesionales tomaron en serio los cargos debido a los hechos, detalles del incidente que no pueden ser explicado a menos que asuma que fue un acto deliberado. Mis cargos alegan un incidente de bioterrorismo en Suiza el 29 de abril de 2009 cuando un contenedor "defectuosamente" lleno con viales de "gripe porcina", supuestamente directo de la Ciudad de México, y un laboratorio afiliado a la OMS, explotó en un tren Inter City abarrotado cerca de Lausana. Rociando a los pasajeros con el agente biológico mientras el contenedor era transportado a través de Suiza hasta el laboratorio nacional de gripe de Ginebra. El contenedor explotó con tanta fuerza que el técnico de laboratorio que lo transportaba y algunos de los pasajeros resultaron heridos. En el compartimento del tren había 61 personas expuestas al virus. Alegué que el contenedor herméticamente cerrado con hielo seco defectuoso era en realidad una bomba de cabon tipo "mochila" diseñada para evadir los detectores electrónicos en el aeropuerto y la estación de Zurich, y para explotar en un momento específico en los compartimentos climatizados del tren: un espacio relativamente cerrado con temperatura constante, etc. un ambiente ideal para esparcir un agente aerolizado por la fuerza de la explosión. El contenedor tenía 3 capas. La parte más interna contenía un frasco de gripe porcina. La segunda capa contenía hielo seco. La tercera capa era de sellado hermético. Cuando el hielo seco o el CO2 sólido se derrite, se convierte en gas. A medida que el hielo seco de la segunda capa del contenedor se derritió en el tren, el volumen de gas de la segunda capa aumentó y, por tanto, la presión sobre el vial. La detonación del contenedor se debió a la creciente presión del hielo seco que se evaporaba tanto en el vial en la parte más interna como en el contenedor más externo. De hecho, el hielo seco sirvió como detonador. El hielo seco se sublima. Cambia directamente de sólido a gas. Por lo tanto, los paquetes y sobreenvases no deben cerrarse herméticamente. Deben permitir que los gases escapen para evitar la acumulación de presión. • A medida que el hielo seco se sublima, crea gas dióxido de carbono, que es incoloro e inodoro. La idea de que un laboratorio pueda haber colocado accidentalmente hielo seco dentro del contenedor en lugar de afuera es increíble, simplemente. Tan increíble como tomar un tren Inter City para transportar muestras de virus consideradas lo suficientemente peligrosas como para causar una emergencia global, sin avisar a las autoridades ferroviarias suizas. Sostengo que se eligió el compartimento con aire acondicionado del tren Inter City porque, al igual que el interior de un avión, ofrece condiciones óptimas para el bioterrorismo ya que actúa en la medida en que la temperatura y las corrientes de aire permanecen bastante constantes, lo que permite cálculos más precisos. La explosión se produjo a las 18.39 en Friburgo y el tren fue detenido. Además, en primer lugar, los viales de gripe pandémica nunca deberían haber sido transportados en un tren de pasajeros, una clara violación de la ley. Los pasajeros pudieron regresar a sus casas sin ningún control médico gracias a la intervención de un funcionario del laboratorio nacional. En el momento de la explosión no se había registrado ni un solo caso de gripe "porcina" en Suiza. Mientras tanto, la gripe se está propagando lenta pero seguramente, lo que ayuda a la OMS a justificar su declaración de nivel 6 de pandemia. Los informes de Flutrackers muestran que la mayor incidencia de gripe "porcina" en Suiza se encuentra en el cantón de Vaud, Lausana, lugar del incidente del tren de la "gripe porcina". Una persona ha sido infectada dentro de Suiza; no está claro cómo pudo ocurrir. ¿Podría esa persona haber sido un pasajero en ese tren? Los principales medios de comunicación se apresuraron a descartar el incidente, diciendo que el virus de la gripe porcina era inofensivo. Pero si era tan inofensivo, ¿por qué la OMS alegaba una emergencia epidémica mundial?” Lo ultimo que sabemos de Jane es que tuvo que refugiarse en Grecia y borrar los dos blogs que tenia. Les he contado la historia de la periodista austriaca para que comprendan que, aunque trabajemos con buenas intenciones, nuestro trabajo puede ser usado para generar miedo, como ha sucedido en otros casos. Nosotros no creemos en la existencia de virus asesinos, sino en estructuras que transmiten información, como señala el científico Máximo Sandín. La ciencia oficial está descubriendo, por ejemplo, que dentro de ese 80% del ADN que anteriormente se consideraba "basura", hay cientos de virus... y esto ocurre en cada una de nuestras células. Así que hoy lucharemos contra los enemigos que vemos y los que no vemos, poniéndole el cascabel al gato. Ponerle el cascabel al gato puede significar enfrentarse a situaciones incómodas, resolver conflictos difíciles, tomar decisiones impopulares o enfrentar riesgos personales en nombre de un objetivo mayor. Informarnos e informar a otros de la llegada de un peligro o de la conveniencia o no de cierta decisión sirve para adelantarnos al golpe de ese enemigo o impedir ser dirigidos en la dirección que éste busca. Por eso los médicos debéis ser sinceros. La sinceridad es el pilar que sostiene la transparencia y la confianza en una sociedad. En un mundo cada vez más amenazado por la manipulación y el control, la verdad se convierte en nuestro único escudo contra la distopía. Al aferrarnos a la sinceridad, evitamos caer en la trampa de las ilusiones y los engaños que alimentan un futuro oscuro. Así, la honestidad no solo nos libera, sino que también actúa como la brújula que nos guía hacia un mundo más justo y humano. ………………………………………………………………………………………. Thomas Binder, Peter McCullough, Dr. Dean patterson, Dr. Vernon Coleman, Dr. Rich McCormick, doctora Kerryn Phelps, Dr Joseph Ladapo, Dra. Simone Gold, Leonardo González Bayona, Dr. Rashid Buttar. ………………………………………………………………………………………. Invitados: …. Dra Yane #JusticiaParaUTP @ayec98_2 Médico y Buscadora de la verdad. Con Dios siempre! No permito q me dividan c/izq -derecha, raza, religión ni nada de la Creación. https://youtu.be/TXEEZUYd4c0 …. UTP Ramón Valero @tecn_preocupado Un técnico Preocupado un FP2 IVOOX UTP http://cutt.ly/dzhhGrf BLOG http://cutt.ly/dzhh2LX Ayúdame desde mi Crowfunding aquí https://cutt.ly/W0DsPVq ………………………………………………………………………………………. Enlaces citados en el podcast: La libertad de ayudar: programa de ayuda a Manuel Jesús Rodríguez https://www.youtube.com/live/PZs5N_3OShk Dra. Nadiya Popel en Olot (16 Febrero 2024) https://www.ivoox.com/dra-nadiya-popel-olot-16-febrero-2024-audios-mp3_rf_124428201_1.html Nadiya Popel: La seguridad social va a colapsar en junio del 2024. https://www.ivoox.com/nadiya-popel-la-seguridad-social-va-a-colapsar-audios-mp3_rf_121285631_1.html Retratos de una historia NO contada: Ozonoterapia https://www.ivoox.com/retratos-historia-no-contada-ozonoterapia-audios-mp3_rf_122257080_1.html POR FIN PEDRO SÁNCHEZ HACE CASO AL BIÓLOGO : YA LO DIJE HACE CINCO MESES https://www.youtube.com/watch?v=VelFbxSc4v8 El biólogo Fernando López-Mirones: "España no terminará con el Covid19 hasta después del verano” https://www.youtube.com/watch?v=SpFWcbu2Tac Web del Dr Vernon Coleman https://vernoncoleman.com/ Desinformantes. Una herramienta contra los voceros de la mentira en la pandemia https://saludconlupa.com/series/desinformantes/ 30% mortandad pronosticado por la Dra Albarracin https://x.com/tecn_preocupado/status/1458902173589323776 La Dra Albarracín y otros expertos predicen un aumento impresionante de la mortandad entre personas vacunadas para este otoño https://x.com/tecn_preocupado/status/1383714700362326018 FLASHBACK A 2009 Y MI ENTREVISTA DE 2 HORAS CON LA UNIDAD ANTITERRORISTA DE AUSTRIA SOBRE EL ACTO DE BIOTERRORISMO DE LA OMS EN SUIZA https://web.archive.org/web/20210126013729/https://thefourthempire.blogspot.com/2020/02/flashback-to-2009-and-my-2-hour.html Un contenedor de virus explota en un tren interurbano https://web.archive.org/web/20091225054307/http://www.20min.ch/news/dossier/schweinegrippe/story/16556954 Contenedor con virus de la gripe explota en un tren https://web.archive.org/web/20090501124053/http://www.welt.de/wissenschaft/article3639195/Behaelter-mit-Grippeviren-im-Zug-explodiert.html Cuenta suspendida de Jane Burgermeister en Twitter https://x.com/constanzag77/status/1734239222905905400 Tejiendo la red de la vida (web de Maximo Sandin) https://somosbacteriasyvirus.com/ ………………………………………………………………………………………. Música utilizada en este podcast: Tema inicial Heros ………………………………………………………………………………………. Epílogo BUSCANDO LA VERDAD - RICKY CAMPANELLI & JIMMY BOSCH https://www.youtube.com/watch?v=uGXnpk4JUGk

Bienvenidos a un nuevo Spaces en directo mientras unos millonarios en pantalón corto dan patadas a un balón. Hoy vamos a abordar un tema delicado: la salud, un campo de batalla en la confrontación entre las élites psicopatocráticas y la humanidad. La fragmentación social ha generado no solo dos enfoques principales —los remedios naturales y los tratamientos de la industria farmacéutica— sino una amplia gama de posibilidades intermedias. La locura colectiva desatada por la supuesta epidemia de COVID a nivel mundial ha evidenciado que la industria farmacéutica parece más interesada en crear clientes futuros que en curar enfermedades. Las patologías cardiovasculares, el cáncer y las enfermedades neurodegenerativas han aumentado tras las vacunaciones, lo cual es innegable. Sin embargo, este aumento sigue siendo proporcionalmente insignificante en comparación con el número total de personas vacunadas. Pedro Bustamante en su primera obra “El imperio de la ficción.Capitalismo y sacrificios hollywoodenses” nos dice lo siguiente: “Hoy cada vez más el modus operandi del imperio es vendernos mentiras con el envoltorio de «verdades» oficiales. Esta es, como veremos, una de sus muchas ficciones. Estas mentiras se fabrican en buena medida de manera encubierta, y en muchos casos no es posible comprobar si nos están mintiendo, pues todo se reduce a la lógica del «esto es así porque lo digo yo» (que soy el que manda, el que oculta o desvela ( la información).” La narrativa sobre las vacunas contra la COVID ha estado llena de interrogantes. Hoy en día sabemos que estas vacunas estaban preparadas mucho antes de que comenzara la supuesta pandemia. Tampoco podemos estar seguros de sus componentes exactos, a pesar de las afirmaciones de algunos científicos que se identificaban como parte de la disidencia, quienes decían que contenían grafeno y otros elementos dañinos. Esos mismos científicos, durante la campaña del COVID, participaban en publirreportajes sobre lo malísimo que es el cambio climático. Sospechamos que el miedo fue el verdadero causante de muchas muertes. Según el doctor Hammer, el miedo puede bloquear las vías respiratorias. Este miedo, sumado a la temporada de gripe y a las pruebas PCR, creó lo que desde Buscadores llamamos la "Tragipandemia". Actualmente, el temor a los componentes de las vacunas está generando otra ola de enfermos. Nosotros, como buscadores de la verdad, hemos hablado claramente desde el principio sobre nuestras opiniones al respecto. Sin embargo, no hemos tenido la influencia y el reconocimiento que sí han obtenido voces críticas como el biólogo Fernando López-Mirones, la Dra. Nadiya Popel, la Dra. Natalia Prego, la Dra. María José Albarracín y otros médicos españoles asociados en "Médicos por la Verdad". Este grupo es una especie de franquicia mundial que agrupa a médicos que no siguen las directrices oficiales. Todos ellos han enfrentado persecución por defender sus ideas y algunos, como la Dra. Popel, han sido llevados a juicio. Sin embargo, es importante notar cómo estas personas difunden el miedo. La Dra. Popel, por ejemplo, está intentando establecer un sistema sanitario alternativo, afirmando la inminente desaparición del sistema sanitario actual. Así lo declaró en un podcast titulado “Nadiya Popel: La seguridad social va a colapsar en junio de 2024”. Estas declaraciones son del 2023 y, hasta ahora, la seguridad social sigue operando, aunque con muchas fallas. El biólogo Fernando López-Mirones aseguraba ufano en julio de 2020, durante la pandemia que "Cada persona contagia a cuatro” y que “todas las personas que vinieran a España debían hacerse un PCR”. No contento con eso en noviembre de 2020 pedia que todo el mundo se metiese el palito por la nariz. No le diremos por donde se puede meter el palito. Pero si alguien infundio miedo de alto nivel fue la Dra Maria Jose Albarracín con sus declaraciones sobre la muerte de un 30% de la población vacunada durante el invierno de 2020. En Murcia hacia estas declaraciones sobre lo que pasaría para el otoño invierno del 2021: “Por lo tanto, a partir del próximo otoño-invierno, si la primera ola asustó a urgencias y produjo mucha mortalidad, lo que vamos a ver a partir del otoño-invierno que viene no va a tener precedentes. Vamos a ver morir por decenas de miles a las personas principalmente vacunadas, pero los vacunados contagian, por lo tanto la epidemia puede ser muy extensa. Si ahora se han tomado un montón de medidas restrictivas y se nos ha quitado la libertad por apenas una pequeña epidemia, cuando la epidemia sea de verdad, producida por las variantes que inducen las vacunas, al combinar la proteína espiga con nuestros virus endógenos, entonces ¿qué va a ser? Ya no va a haber posibilidad de reacción y la dictadura va a ser total. Quizá solucionen eso con una guerra…” He de decir que en octubre de 2020 yo estaba de acuerdo con las afirmaciones de la Dra Albarracín sobre que estas llamadas vacunas tenían una alta toxicidad y patogenocidad e incluso sobre que podían producir cáncer. Eso no lo discutimos. Pero al igual que existe el placebo que sabemos han usado en las vacunas covid, existe el efecto nocebo que se da entre otros factores cuando creemos que algo malo va a suceder. Fue en abril de 2021 cuando escuchamos las declaraciones mas duras de la Dra Albarracín en el programa el gato al agua. Allí la doctora hablaba de expertos que auguraban una enorme mortandad entre los vacunados, se refería veladamente al informe con las previsiones oficiales del gobierno británico y del que también hablamos nosotros: “Y, por lo tanto lo que se va a producir es una enfermedad aumentada por vacunas. Es decir, va a haber epidemias mayores más extensas y más graves porque el sistema inmune va a estar mal condicionado. Y eso ya se sabe, ya se sabe que hay vacunas como la del dengue que ha producido estos problemas. Y se sabe, cuando se han ensayado contra el coronavirus o contra el virus inicial respiratorio que producen estos problemas. Por lo tanto, en el hemisferio norte el próximo otoño-invierno vamos a ver una ola epidémica muy superior con mayor gravedad y con mayor mortalidad. Estiman los expertos que entre el 20 y el 30% de los vacunados morirán. No queremos ser agoreros, pero realmente si se consigue alcanzar este 70% de vacunación que se quiere para el otoño alcanzamos lo que se llama un umbral de percolación o un umbral de epidemia porque los vacunados contagiarán también a los no vacunados y, por lo tanto se producirá una epidemia extensa y grave…”. Estamos hablando de que supuestamente se iba a producir una especie de pandemia zombie donde todos terminaríamos enfermando no ya por un virus inexistente sino por una proteínas voladoras asesinas que contagiaban, unas proteínas, por cierto que tenemos por todas partes en muchas de nuestras células y las células de los microbios, vida pluricelar y parasitos que nos componen. Ricardo, de la quinta columna, dijo esto en Octubre del 2021 en un programa externo donde por suerte había un periodista, justo por las fechas que la Dra Albarracin pronosticaba que moriría el 30% de la población vacunada: “…Hoy publicaba el Reino Unido que el 80% de las personas que habían sido vacunadas ya han fallecido. Y cómo fallecen. Porque no lo hacen de forma instantánea.” Afortunadamente el periodista con el que estaba conversando le pregunta esto: “¿Cómo qué el 80% de las personas que han sido vacunadas han fallecido?” Respondiendo Ricardo: “Con la pauta completa, efectivamente.” Contestandole de forma ironica el periodista: “Entonces, habría muerto prácticamente medio Reino Unido.” Termina Ricardo diciendo: “Bueno, medio Reino Unido si las cifras son correctas, al menos, eso lo publica The Daily Expose.” El periodista le insiste en que debe ser un error: “Pero bueno, eso, lógicamente esa noticia hay que ponerla entre comillas, porque, lógicamente eso no ha sucedido, no.” No estamos hablando de unos cuantos cientos o miles de muertos, el 80% de la población vacunada de Reino Unido son millones de personas. He de decir que luego Ricardo reconoció este error. Realmente daba igual ya que se había dedicado y se dedica a introducir el miedo en todas las personas que se han vacunado contándoles una historia de terror, donde el grafeno y el 5G se dan la mano. Nosotros no hemos creído en la existencia de un virus que provocase el Covid como no creemos en la existencia de ningún virus, y por tanto es imposible que algo que no existe cree una pandemia. Si que creemos en la existencia de la posibilidad de estar siendo envenenados con todo tipo de sustancias salvo la que estuvo en boca de todos, el grafeno. Ya saben, esos grupos de carbono que crean estructuras moleculares en forme de hexágono de las que el supuesto Dr Andreas Noack decía que formaban cuchillas de hidróxido de grafeno que circulaban por nuestro sistema circulatorio cortándolo desde dentro. Todas nuestras células tienen estructuras que acaban en átomos y muchas moléculas como por ejemplo los colorantes adoptan formas en forma de cuchilla…y no, no nos cortan por dentro, aunque como yo he contado en mas de una ocasión incluso se pueden quedar atrapadas en las estructuras que replican el ADN dentro de nuestras células…es muy difícil pero no imposible. "Grafeno (átomos de carbono, nuestra materia misma) que se comporta como cuchillas de afeitar." "Trozos de proteínas que se pueden contagiar." "Proteínas que utilizamos en infinidad de sistemas dentro de nuestro cuerpo que nos pueden enfermar." No, no creo que eso sea ciencia. Asi es como se las gasta la “reliciencia” mezcla entre religión y ciencia que impone el poder global. Desde luego la misteriosa desaparición del supuesto Dr Andreas Noack, del que no hay datos que corroboren que sea científico, ocultan las verdaderas brutalidades del sistema como la ocurrida al cardiólogo suizo Dr. Thomas Binder. Este fue internado en un psiquiátrico por decir la verdad sobre el Covid19. Como condición para su puesta en libertad, le obligaron a tomar una medicación psiquiátrica. Esto no es la primera vez que ocurre. Jane Burgermeister, la periodista austriaca que destapó lo que ocurrió en el 2009 con la gripe porcina también fue ingresada en un psiquiátrico tras denunciar los planes de vacunación masiva de la gripe aviar en 2009. Jane Burgermeister es una periodista especializada en salud que ha trabajado para el British Medical Journal, Nature, The Scientist, Reuters, The Guardian y otros medios. En 2009, descubrió que la farmacéutica Baxter International había enviado material para vacunas contaminado con virus aviar vivo, sin atenuar, a 18 laboratorios en varios países europeos. En total, se trataba de 72 kilos de virus de la gripe mezclados con el mortal virus de la gripe aviar en sus instalaciones de nivel de bioseguridad BSL-3 en Austria. Esta contaminación fue detectada por el laboratorio checo BioTest al probar los viales con animales, que murieron pocas horas después. Este hallazgo llevó a Burgermeister a iniciar una investigación en la que recopiló numerosas evidencias y pruebas. Con esta información, presentó denuncias ante los tribunales contra diversas agencias e instituciones, como la OMS, la ONU, Baxter International, la FDA, el gobierno estadounidense y varios gobiernos europeos, así como contra banqueros, acusándolos de intento de genocidio y bioterrorismo mediante la vacunación contra la gripe. Finalmente, fue demandada, y un juez intentó declararla incapaz para poder enviarla a un psiquiátrico. Os voy a leer textual un trozo de uno de sus artículos de su ya desaparecido blog, para que podáis juzgar si estaba loca o no. En dicho texto nos habla de una entrevista que mantuvo con la unidad antiterrorista de Austria por sostener que una supuesta explosión inofensiva de un vial de gripe porcina en un tren en Lausana fue un acto deliberado. Dice así: “Cualquiera que piense que la idea de que la OMS y otros están liberando deliberadamente virus pandémicos es una teoría de la conspiración debería tener en cuenta que la unidad antiterrorista de Austria (BVT) me convocó para una entrevista de dos horas el 5 de julio de 2009 sobre los cargos que presenté sobre bioterrorismo del incidente en Suiza. La invitación de BVT decía Escuela internacional porque la entrevista fue principalmente sobre el incidente del tren y no sobre la contaminación de 72 kilos en Baxter de virus de la gripe con el mortal virus de la gripe aviar en sus instalaciones BSL3 en Austria. Aquí hay una copia de mis cargos del 1 de mayo de 2009 en alemán. Los profesionales tomaron en serio los cargos debido a los hechos, detalles del incidente que no pueden ser explicado a menos que asuma que fue un acto deliberado. Mis cargos alegan un incidente de bioterrorismo en Suiza el 29 de abril de 2009 cuando un contenedor "defectuosamente" lleno con viales de "gripe porcina", supuestamente directo de la Ciudad de México, y un laboratorio afiliado a la OMS, explotó en un tren Inter City abarrotado cerca de Lausana. Rociando a los pasajeros con el agente biológico mientras el contenedor era transportado a través de Suiza hasta el laboratorio nacional de gripe de Ginebra. El contenedor explotó con tanta fuerza que el técnico de laboratorio que lo transportaba y algunos de los pasajeros resultaron heridos. En el compartimento del tren había 61 personas expuestas al virus. Alegué que el contenedor herméticamente cerrado con hielo seco defectuoso era en realidad una bomba de cabon tipo "mochila" diseñada para evadir los detectores electrónicos en el aeropuerto y la estación de Zurich, y para explotar en un momento específico en los compartimentos climatizados del tren: un espacio relativamente cerrado con temperatura constante, etc. un ambiente ideal para esparcir un agente aerolizado por la fuerza de la explosión. El contenedor tenía 3 capas. La parte más interna contenía un frasco de gripe porcina. La segunda capa contenía hielo seco. La tercera capa era de sellado hermético. Cuando el hielo seco o el CO2 sólido se derrite, se convierte en gas. A medida que el hielo seco de la segunda capa del contenedor se derritió en el tren, el volumen de gas de la segunda capa aumentó y, por tanto, la presión sobre el vial. La detonación del contenedor se debió a la creciente presión del hielo seco que se evaporaba tanto en el vial en la parte más interna como en el contenedor más externo. De hecho, el hielo seco sirvió como detonador. El hielo seco se sublima. Cambia directamente de sólido a gas. Por lo tanto, los paquetes y sobreenvases no deben cerrarse herméticamente. Deben permitir que los gases escapen para evitar la acumulación de presión. • A medida que el hielo seco se sublima, crea gas dióxido de carbono, que es incoloro e inodoro. La idea de que un laboratorio pueda haber colocado accidentalmente hielo seco dentro del contenedor en lugar de afuera es increíble, simplemente. Tan increíble como tomar un tren Inter City para transportar muestras de virus consideradas lo suficientemente peligrosas como para causar una emergencia global, sin avisar a las autoridades ferroviarias suizas. Sostengo que se eligió el compartimento con aire acondicionado del tren Inter City porque, al igual que el interior de un avión, ofrece condiciones óptimas para el bioterrorismo ya que actúa en la medida en que la temperatura y las corrientes de aire permanecen bastante constantes, lo que permite cálculos más precisos. La explosión se produjo a las 18.39 en Friburgo y el tren fue detenido. Además, en primer lugar, los viales de gripe pandémica nunca deberían haber sido transportados en un tren de pasajeros, una clara violación de la ley. Los pasajeros pudieron regresar a sus casas sin ningún control médico gracias a la intervención de un funcionario del laboratorio nacional. En el momento de la explosión no se había registrado ni un solo caso de gripe "porcina" en Suiza. Mientras tanto, la gripe se está propagando lenta pero seguramente, lo que ayuda a la OMS a justificar su declaración de nivel 6 de pandemia. Los informes de Flutrackers muestran que la mayor incidencia de gripe "porcina" en Suiza se encuentra en el cantón de Vaud, Lausana, lugar del incidente del tren de la "gripe porcina". Una persona ha sido infectada dentro de Suiza; no está claro cómo pudo ocurrir. ¿Podría esa persona haber sido un pasajero en ese tren? Los principales medios de comunicación se apresuraron a descartar el incidente, diciendo que el virus de la gripe porcina era inofensivo. Pero si era tan inofensivo, ¿por qué la OMS alegaba una emergencia epidémica mundial?” Lo ultimo que sabemos de Jane es que tuvo que refugiarse en Grecia y borrar los dos blogs que tenia. Les he contado la historia de la periodista austriaca para que comprendan que, aunque trabajemos con buenas intenciones, nuestro trabajo puede ser usado para generar miedo, como ha sucedido en otros casos. Nosotros no creemos en la existencia de virus asesinos, sino en estructuras que transmiten información, como señala el científico Máximo Sandín. La ciencia oficial está descubriendo, por ejemplo, que dentro de ese 80% del ADN que anteriormente se consideraba "basura", hay cientos de virus... y esto ocurre en cada una de nuestras células. Así que hoy lucharemos contra los enemigos que vemos y los que no vemos, poniéndole el cascabel al gato. Ponerle el cascabel al gato puede significar enfrentarse a situaciones incómodas, resolver conflictos difíciles, tomar decisiones impopulares o enfrentar riesgos personales en nombre de un objetivo mayor. Informarnos e informar a otros de la llegada de un peligro o de la conveniencia o no de cierta decisión sirve para adelantarnos al golpe de ese enemigo o impedir ser dirigidos en la dirección que éste busca. Por eso los médicos debéis ser sinceros. La sinceridad es el pilar que sostiene la transparencia y la confianza en una sociedad. En un mundo cada vez más amenazado por la manipulación y el control, la verdad se convierte en nuestro único escudo contra la distopía. Al aferrarnos a la sinceridad, evitamos caer en la trampa de las ilusiones y los engaños que alimentan un futuro oscuro. Así, la honestidad no solo nos libera, sino que también actúa como la brújula que nos guía hacia un mundo más justo y humano. ………………………………………………………………………………………. Thomas Binder, Peter McCullough, Dr. Dean patterson, Dr. Vernon Coleman, Dr. Rich McCormick, doctora Kerryn Phelps, Dr Joseph Ladapo, Dra. Simone Gold, Leonardo González Bayona, Dr. Rashid Buttar. ………………………………………………………………………………………. Invitados: …. Dra Yane #JusticiaParaUTP @ayec98_2 Médico y Buscadora de la verdad. Con Dios siempre! No permito q me dividan c/izq -derecha, raza, religión ni nada de la Creación. https://youtu.be/TXEEZUYd4c0 …. UTP Ramón Valero @tecn_preocupado Un técnico Preocupado un FP2 IVOOX UTP http://cutt.ly/dzhhGrf BLOG http://cutt.ly/dzhh2LX Ayúdame desde mi Crowfunding aquí https://cutt.ly/W0DsPVq ………………………………………………………………………………………. Enlaces citados en el podcast: La libertad de ayudar: programa de ayuda a Manuel Jesús Rodríguez https://www.youtube.com/live/PZs5N_3OShk Dra. Nadiya Popel en Olot (16 Febrero 2024) https://www.ivoox.com/dra-nadiya-popel-olot-16-febrero-2024-audios-mp3_rf_124428201_1.html Nadiya Popel: La seguridad social va a colapsar en junio del 2024. https://www.ivoox.com/nadiya-popel-la-seguridad-social-va-a-colapsar-audios-mp3_rf_121285631_1.html Retratos de una historia NO contada: Ozonoterapia https://www.ivoox.com/retratos-historia-no-contada-ozonoterapia-audios-mp3_rf_122257080_1.html POR FIN PEDRO SÁNCHEZ HACE CASO AL BIÓLOGO : YA LO DIJE HACE CINCO MESES https://www.youtube.com/watch?v=VelFbxSc4v8 El biólogo Fernando López-Mirones: "España no terminará con el Covid19 hasta después del verano” https://www.youtube.com/watch?v=SpFWcbu2Tac Web del Dr Vernon Coleman https://vernoncoleman.com/ Desinformantes. Una herramienta contra los voceros de la mentira en la pandemia https://saludconlupa.com/series/desinformantes/ 30% mortandad pronosticado por la Dra Albarracin https://x.com/tecn_preocupado/status/1458902173589323776 La Dra Albarracín y otros expertos predicen un aumento impresionante de la mortandad entre personas vacunadas para este otoño https://x.com/tecn_preocupado/status/1383714700362326018 FLASHBACK A 2009 Y MI ENTREVISTA DE 2 HORAS CON LA UNIDAD ANTITERRORISTA DE AUSTRIA SOBRE EL ACTO DE BIOTERRORISMO DE LA OMS EN SUIZA https://web.archive.org/web/20210126013729/https://thefourthempire.blogspot.com/2020/02/flashback-to-2009-and-my-2-hour.html Un contenedor de virus explota en un tren interurbano https://web.archive.org/web/20091225054307/http://www.20min.ch/news/dossier/schweinegrippe/story/16556954 Contenedor con virus de la gripe explota en un tren https://web.archive.org/web/20090501124053/http://www.welt.de/wissenschaft/article3639195/Behaelter-mit-Grippeviren-im-Zug-explodiert.html Cuenta suspendida de Jane Burgermeister en Twitter https://x.com/constanzag77/status/1734239222905905400 Tejiendo la red de la vida (web de Maximo Sandin) https://somosbacteriasyvirus.com/ ………………………………………………………………………………………. Música utilizada en este podcast: Tema inicial Heros Carlos Rivera - Sincerándome https://www.youtube.com/watch?v=JCZQXXrDEBc Gustavo Cordera - ¿Cómo Enfrentar el Miedo? https://youtu.be/uZjBYFB9DBE?feature=shared Kaos Urbano - Imperdonable https://youtu.be/j8Gm5hpB_dE?feature=shared Los Chikos del Maíz - Esta Ciudad Es de Mentira https://www.youtube.com/watch?v=iIb4LLemkQ0 ………………………………………………………………………………………. Epílogo BUSCANDO LA VERDAD - RICKY CAMPANELLI & JIMMY BOSCH https://www.youtube.com/watch?v=uGXnpk4JUGk

In this conversation, Nikki and Kate discuss their experiences in animal welfare and their work at different shelters. They talk about their past internships, the challenges of working in animal shelters, and the importance of community engagement. Kate shares her role as the volunteer and community engagement coordinator at MADACC and the various initiatives she has implemented to increase adoptions and engage with the community. They also discuss the difficulties of the current dog overpopulation crisis and the need for innovative adoption programs   Show Notes: https://madacc.org/ Training Assistance/Good Pup - https://shelter.goodpup.com BSL - https://nationalcanineresearchcouncil.com/breedspecificlegislation/ Connect with socially minded companies that want to make a difference - https://www.visit.org/ https://heartsspeak.org/    

Join Shelley and I as we discuss home educating a child with Auditory Processing Disorder and the value of incorporating British Sign Language into your home ed journey.    This is a fascinating and sometimes emotional conversation where we talk about the pressures on ourselves as home educating parents and the balancing act of prioritising our children's needs with little state support. We delve into what APD is, the struggle to get diagnosed and also discuss BSL and its variations, along with the sheer joy of learning a new language and being able to communicate with your baby and child in an empowering way. 

The National Bio and Agro-Defense Facility (NBAF), a critical part of the USDA Agricultural Research Service (ARS), is a state-of-the-art laboratory designed to protect the United States from emerging agricultural threatsNBAF is an integral part of the USDA Agricultural Research Service (ARS), and stands at the forefront of protecting the United States' agricultural and food systems. Located in Manhattan, Kansas, NBAF is set to replace the aging Plum Island Animal Disease Center, offering advanced capabilities to combat biological threats to livestock and agriculture. To shed light on this vital institution, we spoke with Stephanie Jacques, Public Affairs Specialist at NBAF.NBAF represents a significant leap in the United States' biosecurity infrastructure. The facility is equipped with BSL-3 and BSL-4 laboratories, which are capable of handling the most dangerous pathogens affecting both livestock and humans. These advanced labs enable researchers to study diseases like foot-and-mouth disease, classical swine fever, and African swine fever, among others.NBAF's mission extends beyond research. The facility also focuses on diagnostics, training, and partnerships with other federal agencies, international bodies, and the private sector. This comprehensive approach ensures that NBAF is not only a center for scientific discovery but also a pivotal player in the global fight against agro-bio threats.One of the key roles of NBAF is to stay ahead of emerging threats. The facility's researchers are engaged in continuous surveillance and study of new pathogens that could potentially devastate the agricultural sector. By understanding these threats early, NBAF can help develop timely responses to mitigate their impact.As NBAF prepares to become fully operational, the focus is on expanding its capabilities and continuing to build a resilient agricultural defense system. The facility's cutting-edge research and collaborations will play a pivotal role in ensuring the safety and security of the nation's food supply for years to come.Stephanie Jacques is a public affairs specialist for the U.S. Department of Agriculture's National Bio and Agro-Defense Facility (NBAF). As part of NBAF's communications team, Mrs. Jacques works connect NBAF scientists with the public -- especially the local and agricultural communities -- to build trust and communicate NBAF's mission, accomplishments and safety measures. Mrs. Jacques has a Bachelor of Science in agricultural communications and a minor in biology from Kansas State University. She also is a Kansas Agriculture and Rural Leadership Program Class IX graduate.For more information about the National Bio and Agro-Defense Facility and its mission, visit the USDA's official NBAF webpage at usda.gov/nbaf. #biosecurity #farming #agricultureNorth American Ag is devoted to highlighting the people & companies in agriculture who impact our industry and help feed the world. Subscribe at https://northamericanag.comThis episode is sponsored by INTENT - Collect and interpret geospatial agronomic data with speed, precision, and scale. Learn more at https://intent.agWant to hear the stories of the ag brands you love and the ag brands you love to hate? Hear them at https://whatcolorisyourtractor.comDon't just thank a farmer, pray for one too!The ultimate destination for online farm equipment auctions!Visit https://agr.fyi/fastline-auctionsRegister for the July 13, 2023 webinar at https://NorthAmericanAg.com/fastline-webinarSubscribe to North American Ag at https://northamericanag.com

Mims Davies knows first-hand about disability having been a carer for her dad after he sustained a head injury. But how is the Minster for Disabled people, Health and Work faring in the job? In an extended interview, Emma Tracey quizzes her on a variety of topics including the government's decision to make people on a modest income pay back money for over-claiming Carer's Allowance. The minister responds to claims by a United Nations committee that the UK is failing in its duty to give disabled people dignity in life and work. Plus it's a year since the British Sign Language (BSL) Advisory Board first met to advise the government on key issues impacting BSL users in the deaf community. What has it achieved so far?Presenter Emma TraceyThe episode was made by Alex Collins, Daniel Gordon and Drew HyndmanRecorded and mixed by Dave O'NeillThe editors were Damon Rose and Alex Lewis

Welcome to episode 256 of the Cloud Pod podcast – where the forecast is always cloudy! This week your hosts, Justin and Matthew are here this week to catch you up on all the news you may have missed while Google Next was going on. We've got all the latest news on the custom silicon hot war that's developing, some secret sync, drama between HashiCorp and OpenTofu, and one more Google Next recap – plus much more in today's episode. Welcome to the Cloud!  Titles we almost went with this week: I have a Google Next sized hangover Claude's Magnificent Opus now on AWS US-EAST-1 Gets called Reliable; how insulting The cloud pod flies on a g6  A big thanks to this week's sponsor:   Check out Sonrai Securities’ new Cloud Permission Firewall. Just for our listeners, enjoy a 14 day trial at www.sonrai.co/cloudpod General News  Today, we get caught up on the other Clouds from last week, and other news (besides Google, that is.) Buckle up.  04:11 OpenTofu Project Denies HashiCorp's Allegations of Code Theft  After our news cutoff before Google Next, Hashicorp issued a strongly worded Cease and Desist letter to the OpenTofu project, accusing that the project has “repeatedly taken code Hashi provided under the BSL and used it in a manner that violates those license terms and Hashi's intellectual properties.” It notes that in some instances, OpenTofu has incorrectly re-labeled Hashicorp's code to make it appear as if it was made available by Hashi, originally under a different license.  Hashi gave them until April 10th to remove any allegedly copied code from the OpenTofu repo, threatening litigation if the project failed to do so.  OpenTofu struck back – and they came with receipts!  They deny that any BSL licensed code was incorporated into the OpenTofu repo, and that any code they copied came from the MPL-Licensed version of terraform. “The OpenTofu team vehemently disagrees with any suggestions that it misappropriated, mis-sourced or misused Hashi's BSL code. All such statements have zero basis in facts” — Open Tofu Team OpenTofu showed how the code they accused was lifted from the BSL code, was actually in the MPL version, and then copied into the BSL version from an older version by a Hashi Engineer.  Anticipating third party contributions might submit BSL terraform code unwittingly or otherwise, OpenTofu instituted a “taint team” to compare Terraform and Open Tofu Pull requests. If the PR is found to be in breach of intellectual property rights, the pull request is closed and the contributor is closed from working on that area of the code in the future.  Matt Asay, (from Mongo) writing for Infoworld, dropped a hit piece when the C&D was filed, but then

We are in an orchestrated shadow dance of chaos. AI is helping brew storms of shaped reality to serve unseen agendas. They want us to look away from the huge icebergs ahead. Geopolitical changes hide other major events. Machines don't know hate, but their programmers do. The enemy is wielding public tools as swords not shields. The man behind the curtain is exposed by the little dog. Who resembles a dildo? Groups are shifting positions and moving narratives. Many think they will be part of the new administration. Wrong. Four steps that provided help in understanding. Roger Stone rubs people the wrong way. BSL labs are in the middle of our food supply. Can't go to buy a car cuz the EV died. Nestle is part of the Podesta group. Re-branding is based on people forgetting. Travel overseas? FISA will track you. Disloyalty is the ultimate downer. A lot of the entrenched are going to go. Biden is being carefully hidden. The Brunson case is real people fighting for our country. Kari Lake's legal moves raise questions. All 2020 issues circle back to certification. But, there was lots of ballot stuffing too. They have to match fake paper to fake digital. Predictive analytics are still on point. We are approaching the peak of the storm. Now, it's time to start thinking about what we truly mean by winning.

The question on everyone's lips these days seems to be: are you going BSL, or are you going direct? But when private equity sponsors are building out their portfolio companies' capital structures, their first concern is often whether the instruments they're employing are a fit for the business at hand.In this week's Cloud 9fin episode, 9fin senior reporter Bianca Boorer sits down with David Leland, partner and head of capital markets at BC Partners, to discuss the recent refinancing wave, managing portfolio companies through crises, and how to determine the right blend of private credit and leveraged loans for a portfolio company.

The Pits. The Idiots discuss pitbulls with their first guest, Brienna, and talk breed specific laws, pitbull ignorance, and myths. She is a lobbyist for BSL, the founder of Outcats and Underdogs (a nonprofit advocating for at risk cats and dogs, including handicapped animals, black cats, and large breed dogs), a pin up, artist, and all around badass. Come listen to our discussion as will take the bullshit out of pitbulls. Full disclosure, the Idiots were shortly after asked to take part of Brienna's rescue group called Outcats and Underdogs, specializing in finding homes for high risk pets, such as black cats, bully breeds, disabled, and elderly pets, among others. As enough time passed between recording date and release date, things happened. If you would like to be involved or want to know how to donate, please find them on Insta and Facebook and look for shows in the Baltimore, Maryland area. Thank you. 

Jules is a 53 years old woman, married, with three beautiful children and living the dream in Western Australia (WA). Her passions, besides her vocation are, yoga, bush walking, going to the beach and reading. Jules is a family therapist for a not-for-profit women's health organisation and dearly loves her work. Previously, she was a registered nurse; she trained and then worked in Victoria and the UK. She lived there for 15 years, and she met her lovely Englishmen. Jules had two of her children in the UK, and they all moved to her hometown in Victoria, where she had her third child in 2007. Then, they moved from Victoria to WA in 2010 due to hubby's work commitments. During Jules's third pregnancy, in 2006, she developed gestational diabetes, which sparked off an intentional health journey. Having gestational diabetes meant she had to test fasting blood sugar levels all the time, just like a type 1 diabetic. And, since 2007 has needed to have fasting BSL's annually and Fasting Glucose Tolerance Test every three years. Also, Jules's grandmother had type 2 diabetes and unfortunately had to have one of her toes amputated and was on daily oral medication. So, with these two factors in Jule's medical and family history, Jules was determined to avoid acquiring type 2 diabetes. Disappointingly, Jules was quite discouraged by GP's saying each year, when she would go in to see them for the blood work results, that she would inevitably get it and there was nothing to be done to prevent it. Then, with a few changes in Jules's health, well-being and significant life events, Jule's blood results started to deteriorate, and she feared the worst. Then, thankfully, in 2018, Julie discovered a tool called Intermittent fasting; at the time, when she was going down the rabbit hole of YouTube lectures about sugar and insulin from Dr Robet Lustig at the University of California and then later came across the book The Diabetes Code, by Dr Jason Fung. This book, The Diabetes Code, changed her life forever, and not to mention saved her life. Before starting IF, Jules BSL's were 6.8 mmol and rising, and now, after six years of IF, they average around 4.8 mmol. Jules has had to tweak her IF regime, flipping back and forth from OMAD to ADF over the six years when optimal blood results have begun to waiver. Jules's primary focus is balancing her hormones, even though she weighs daily. For those that like numbers, Jules is 175 cm tall and before IF weighed 86kg and now maintains between 76-78kg. Has gone from a dress size of 16 to 12. The Fasting Highway Our Patreon Supporters Community Please consider joining the Fasting Highway Patreon community. I strongly urge you to do so if you need more accountability and support for not a lot each month, as it is helping so many people to do that. It has become an excellent add-on to our patrons' IF lifestyle, who enjoy a lot of bonus content to support them living an IF life, and it supports me in getting the podcast out and running the Facebook group. For less than a cup of coffee a month, you can join and support your own health goals. Please go to www.patreon.com/thefastinghighway to see the benefits you get back and how to join. Private coaching by Graeme. Graeme is available on a limited basis for private one-on-one coaching and mentoring sessions with you. He can help you with those burning questions about how to get started or overcome issues no matter what phase you are up to on your intermittent fasting journey. To book a time, go to the website and click Get help/coaching. www.thefastinghighway.com Graeme's book The Fasting Highway can be found at your local Amazon store in paperback and Kindle. Disclaimer: Nothing in this podcast should be taken as medical advice. All content is the opinion of the host and guest only. --- Send in a voice message: https://podcasters.spotify.com/pod/show/graeme-currie/message

Welcome to The Nonlinear Library, where we use Text-to-Speech software to convert the best writing from the Rationalist and EA communities into audio. This is: Everything Wrong with Roko's Claims about an Engineered Pandemic, published by EZ97 on February 23, 2024 on LessWrong. Premises Here I tackle some bold claims made by Roko in three separate posts about SARS-CoV-2 being an engineered virus (Brute Force Manufactured Consensus is Hiding the Crime of the Century, The Math of Suspicious Coincidences, and A Back-Of-The-Envelope Calculation On How Unlikely The Circumstantial Evidence Around Covid-19 Is). A first rebuttal to Roko's post is already out, and since I have been preparing this post for some time, certain arguments are going to be similar. The purpose of this post is not to incontrovertibly demonstrate that SARS-CoV-2 was of zoonotic origin, as I myself believe a laboratory leak to be somewhat plausible, but rather that the degree of Roko's confidence in the engineered-pandemic belief is terribly overstated in light of the presented evidence. I believe that the RootClaim debate is a great way to familiarise oneself with core arguments from all sides, it is exceedingly comprehensive and up to date. I also found Wikipedia articles on the lab-leak hypothesis and adjacent topics to be pretty informative. I definitely drew inspiration from many comments to the main post, if you recognise a comment in this post please let me know and I will link it. A Set of Explainable Coincidences Roko asserts that there the odds of zoonotic spillover are 1 in 80,000,000. What are the chances that the bat coronavirus which caused a once in a century pandemic managed to navigate its way all the way from a Yunnan cave and home in on the city with the lab having the top Google hits for "Coronavirus China" and also the location of China's first BSL-4 lab? Well, that would be approximately 1 in 200, since that is the fraction of China's population in Wuhan. 'One-in-a-century' pandemic The '1 in 200' figure is restated here as Coincidence of Location: Wuhan is a particularly special place in China for studying covid-19; the WIV group was both the most important, most highly-cited group before 2020, and the only group that was doing GoF on bat sarbecoronaviruses as far as I know. Wuhan is about 0.5% of China's population. It's a suspicious coincidence that a viral pandemic would occur in the same city as the most prominent group that studies it. First of all, a global pandemic is much more likely to start in a large city with high internal and external traffic, most of which are bound to have research centres for virology research, especially if one is referring to a fast-growing megacity of 11 million inhabitants. Secondly, a zoonotic spillover requires frequent and direct human-animal contact, and wet markets are strong candidates for this. The cities with highest presence of wet markets with live animals per-capita are located in large Chinese cities in the centre-south (see the section 'From Yunnan to Wuhan' for more on this). Roko writes that (italic added) Coincidence of timing: several things happened that presaged the emergence of covid-19. In December 2017, the US government lifted a ban on risky pathogen research, and in mid-2018 the Ecohealth group started planning how to make covid in the DEFUSE proposal. A natural spillover event could have happened at any time over either the last, say, 40 years or (probably) the next 40 years, though likely not much before that due to changing patterns of movement (I need help on exactly how wide this time interval is). As explained throughout this post, global pandemics require a specific set of simultaneous circumstances, that is why most natural spillovers end up not being pandemics: because it is a rare combination of factors. In China alone, natural spillovers of various kind take place quite literally all the time, which should lead to a much higher prior probability of zoonosis. A five-...

Skip the Queue is brought to you by Rubber Cheese, a digital agency that builds remarkable systems and websites for attractions that helps them increase their visitor numbers. Your host is  Kelly Molson, Founder of Rubber Cheese.Download the Rubber Cheese 2023 Visitor Attraction Website Report - the annual benchmark statistics for the attractions sector.If you like what you hear, you can subscribe on iTunes, Spotify, and all the usual channels by searching Skip the Queue or visit our website rubbercheese.com/podcast.If you've enjoyed this podcast, please leave us a five star review, it really helps others find us. And remember to follow us on Twitter for your chance to win the books that have been mentioned in this podcastCompetition ends on 29th March 2024. The winner will be contacted via Twitter. Show references: https://www.linkedin.com/in/emily-rose-yates/https://mimagroup.com/https://mimagroup.com/the-redesign-podcastDownload: VisitEngland Accessible and Inclusive Tourism Toolkit for BusinessesEmily Yates is a wheelchair user with cerebral palsy living in Glasgow, Scotland. She loves to write, travel and is a real pink hair enthusiast. Emily has over a decade of experience as an accessibility consultant. Now the Head of Accessibility and Inclusive Design at Mima, Emily has worked with large transport, culture and heritage and global events organisations such as Heathrow Airport, COP28, the Science Museum Group and the Rio 2016 Olympic and Paralympic Games to further their physical, social and digital accessibility measures.She has also worked with the Council of Europe, international travel networks, and sat on equality boards advising various sporting, transport and travel organisations on their access and inclusion agendas.Emily frequently presents and writes on disability issues, having fronted several documentaries for BBC Three and written for the Guardian, the Independent and Telegraph Travel. She also authored the Lonely Planet Guide to Accessible Rio de Janeiro.  Transcription:  Kelly Molson: Welcome to Skip the Queue, a podcast for people working in or working with visitor attractions. I'm your host, Kelly Molson. In today's podcast I speak with Emily Yates, Head of Accessibility and Inclusive Design, at Mima.Mima worked alongside Visit Britain to co create the Accessible and Inclusive Tourism Toolkit for Businesses, which aims to act as the resource for travel, tourism and hospitality organisations.Emily and I discuss how it was created, why it is such a vital resource, and how it will evolve over time.If you like what you hear, you can subscribe on all the usual channels by searching Skip the Queue. Kelly Molson: Hi, Emily. It's lovely to have you on the podcast today. Thanks for coming on and joining me and at very short notice, too. Appreciate it. Emily Yates: Not at all. Thank you so much for having me. It's a real pleasure to be here. Kelly Molson: Well, we're going to have a good chat today. I'm looking forward to this. Right, I am going to start my icebreakers with this question for you. Have you ever been told off by a security guard for touching anything in a museum that you should not have been touching? Emily Yates: What a great question. I don't think I have, but something that immediately comes to mind. It was a very embarrassing moment that I had at the Museum of the Future in Dubai a few months ago, where I touched something that I shouldn't have done. And what it was there was an interactive kind of tabletop interactive going on, and there were groups of people from all over the world who were visiting this museum and there was this one couple who were trying to sort their wristband to make this interactive work and I just figured that they couldn't do it. So I put my wristband on to help them and I changed all the information to me and they were so annoyed to me, in a massive grump.Emily Yates: Yeah, they just thought that I'd, like, nicked all of their information and their opportunity to do this activity and I was just trying to be helpful. Kelly Molson: That's the actual digital version of skipping the queue, basically. You wristbanded them out of the way. Emily Yates: I totally did. And the worst thing was that were on this group tour, so I had to stay with them for the rest of the tour.Kelly Molson: They were with you. That's a little bit awkward, those group tours, aren't they? Because you never know if you're going to like anyone or if ones are going to get on your nerves. So you just made it even more awkward than it needed to be. Emily Yates: There you go. Kelly Molson: Right. I love it. Okay, there's a three parter to this question, but it's a good one. And actually, thank you, whoever sent this one in, because I genuinely can't remember who sent me this one, but I really like. It's the first time that I'm using it, too. Okay. So they say the formula for visitor attractions is one, a great view, two, a great brew, and three, a great loo. So I want to know where you've encountered your best three of these. They can be different. So best view? Emily Yates: Best view, I would have to say. Can it be international? I would have to say Sugarloff Mountain, Rio de Janeiro. Kelly Molson: Wow. Emily Yates: Absolutely incredible view. Yeah. Like nothing else. Best brew. Oh, I'm trying to think of somewhere that has a great cafe, the V&A Museum in Dundee has a brilliant cafe that also has a great view, I have to say.  That would be my best brew.Kelly Molson: We like that one. And then three best loo. Emily Yates: Best loo. It would have to be somewhere that has a changing places toilet. And of course, I need to say that being an access consultant, I'm trying to think where does. But I know for certain that a client I'm working with, the National Science and Media Museum in Bradford, has one about to be kind of refurbished and all sorted. So I would say there. Kelly Molson: Excellent. Good choices as well. I love that you've got a Dundee one in there that was like two out of the three. I mean, there you go. There's a challenge for them. If they can up their game, they can get that third one from you as well.Emily Yates: Yeah, absolutely. Kelly Molson: Nice. All right, what's your unpopular opinion? Emily Yates: Oh, my unpopular opinion? Both heels and handbags are overrated. As a wheelchair user, I have never, ever worn a pair of high heels in my life. I'm 32 years old, so I think that's quite an accomplishment. And also pushing all the time. Unless it's a cross body one, I can never hold a handbag, so, yeah, I'm a Converse and rook sack girl all the way. Kelly Molson: Right. Because, yeah, it would get in the way, wouldn't it? You need to kind of have it across and then, I guess, tucked in a little bit and then what's the point of having something fancy if you're going to just.Emily Yates: Exactly. Kelly Molson: I mean, I'm kind of with you. I'm not a wheelchair user. However, my feet were not designed for high heels at all. I'm a flat scale all the way. Emily Yates: Maybe not. Unpopular opinion. Maybe there's just two camps, two very distinct camps, isn't there? Kelly Molson: I think probably two camps, but I don't think this is an unpopular opinion. Even in a camp of people that could actively wear those heels and might want to. I still think that there's a.Emily Yates: There's a secret loo. Wish we didn't have to. Maybe I'm in a lovely position, that I've got a lovely excuse. Kelly Molson: Never had to think about this. Never had to squeeze your tiny feet into those awkwardly pointy, evil contraptions. Right, let's see. Well, let's see what everyone on Twitter has got to share with us on that. Thank you, Emily. I want to find out a little bit about. Well, I want to find out a little bit about your role and your background and then tell us a little bit about Mima as well. Emily Yates: Yes, sure. So, I am a wheelchair user. I was born with cerebral palsy. I'm, as you can probably tell from my accident, from a little town called Skipton in North Yorkshire. And I'm also a twin, and my twin lives in Spain now, so she's got the sunshiny life. There's definitely a tan difference between the two of us now, for sure. And I've always worked in the world of accessibility and inclusive design, from leaving a university, really. And it's led me to amazing opportunities to be able to travel a lot, to be able to see, I guess, the importance of my capabilities as a disabled person, rather than just my limitations as a disabled person. And I've brought that into my professional work as well as my personal life as well. So I now work for an amazing human centred design agency called Mima. Emily Yates: It stands for Micro and Macro, so details and then zooming out into the big picture, looking at that end to end journey. And I head up the accessibility and inclusive design team there. So whether you're talking about airports or train stations or of course, museums and galleries or even global events and sporting events, we look at auditing, facilitating lived experience, user groups, standards, policies, disability awareness training, all of that good stuff, and bring our design expertise into wider projects with us as well. And it's brilliant. Kelly Molson: That's how we got chatting, isn't it? Because you've worked with a really broad. We work with a hugely broad range of clients, as you've just said. But I think David and I started talking somebody I can't remember, it was a good friend of mine, it was Jo Geraghty. She introduced us because we had visitor attractions and kind of heritage and culture organisations in common. So we had a brilliant chat about this and then we had a chat and then this project happened that you've all been involved in, which is amazing. So this is what we're going to talk about today. Now, you'll probably agree with this, but I think when it comes to accessibility and inclusivity, I think it's fair to say that kind of travel tourism organisations, they want to do the right thing. Kelly Molson: There's a real desire to be able to do the right thing, but they often don't really know what that is and where to go and find the support to be able to do those things, like where do they start looking to kind of understand the checklist of things that they need to go through to make sure that their venue is accessible. The Visit Britain Accessible and Inclusive Tourism Toolkit for Businesses aims to change that. Kelly Molson: I saw Ross Calladine, who's the Accessibility and Inclusion Lead at VisitEngland, speak about this a while ago, before it had launched. He was speaking at a Visit Hearts networking event that I went to. It is an incredible resource for the sector. Like, absolutely incredible. I've had a really deep dive into it and it is so useful and so full of incredible information. But you and Mima have been involved in putting this together with them? This has been a joint project. Emily Yates: Yes, absolutely. So we were the toolkit authors and I feel very honoured to have worked with Ross and Hannah at VisitEngland for the last year know. They're just a wonderful client and we've got on really well. And Ross, as you will probably know from hearing him speak, absolutely has his heart in the right place when it comes to accessibility and inclusive design. But I think really importantly as well, has his finger on the pulse of the business benefit of this, which of course is really important. And you very rightly said there that a lot of especially small to medium sized businesses want to do the right thing, but often don't know where to start. And quite a lot of the time that's to do with budget, it's to do with time, it's to do with resourcing constraints, all of that stuff. Emily Yates: And what we really wanted this toolkit to do was to provide some holistic tips and advice for those businesses that actually says, “We understand the limitations that exist.” We understand that it's not possible to just click your fingers and magic up a changing places, for example, that were talking about earlier. But it is possible to think about your staff training, your recruitment, your policies and your processes. Things like making sure that your access routes are clear of seating and clutter. Simple things that make a huge difference. But of course, I said seating clear of access routes, but of course there needs to be seating somewhere as well. That's really important. But these quick wins that you can make, that will make a huge difference to people. It's not always about just installing a really expensive piece of equipment. Emily Yates: It's understanding those holistic changes that you can make that will make a huge difference. And the toolkit covers so many different sections. It provides some information about the purple pound. So the spending power of disabled people in their households, which is worth, I think, 274,000,000,000 pounds per year to UK businesses alone. So that's what you're missing out on if you're not physically or digitally accessible. And then the toolkit also covers the different impairments and medical conditions that you might need to know about how to best provide that inclusive welcome that can often not cost anything at all. It's just about changing your mindset. Emily Yates: And then we talk about the importance of inclusive marketing, changes in the built environment, employing more inclusively, and then the next steps to kind of continue the all encompassing journey that can never really be finished, but will hopefully provide people with stand them in good stead for a future that's a bit more accessible. Kelly Molson: I guess that goes for the toolkit as well. This is going to be something that is never finished too, because it's always going to change and evolve depending on what the needs and requirements are. How was it created in the first place? What was the process that you had to go through? Because this is, know what you've just described. I mean, the resource is phenomenal, it's vast, the things that you can understand and go through with this documentation. So that in itself will have been a mammoth task to have pulled together. How did you work with VisitBritain to do that? Emily Yates: So the first thing that was quite important was thinking about what each of the resources were going to look like. So what I've just gone through there is the more holistic toolkit, the main piece, if you like. But in addition to that, we've also got documents that have 20 top tips for businesses. We've got action checklists where people can almost say, “Right, I'm going to make sure I've provided something in particular for an assistance dog, for example”, and put a timeline of when they're going to do that, give ownership to a certain member of staff, of appeasing that checklist, and then carry on that way. So there's also some action checklists and there's also some technical guidance as an appendix as well. Emily Yates: So the first thing was really thinking about what information do we want to provide and how are we going to segregate that information, so it isn't awfully overwhelming and is actually actionable. And then the second thing was making sure, and probably the most important thing was making sure that we'd co-produced this information and consulted with the correct people. So we've consulted with over 30 disability charities and disabled people's organisations, also trade associations as well as independent reviewers. So everybody from the Business Disability Forum who gave us some great advice in terms of inclusive employment, to self catering trade associations, to museum trade associations, theme parks and things like that, there's so many people that got involved with this and gave us some advice. Emily Yates: And also we wanted to make sure that the information wasn't just actionable, but it was really relevant as well. So we've also created lots of different case studies within the toolkit. So whether that's more independent small farms who've done something amazing in terms of their volunteering and how that can be more inclusive to a local pier, for example, that's made something that, let's face it, in the built environment, isn't all that accessible sometimes. They've made changes to help that out. Emily Yates: We've added those case studies. So as you're reading through the information and learning lots, you're hopefully able to also read something that's quite relevant, that almost sparks that interest and that aspiration and gives you an opportunity to think, “Okay, I can do that. This might be who I might get in touch with and this might be the action I take.”Kelly Molson: Yeah, I love that. The case studies make it so relatable to different scales of organisation. And I think what I found was it was quite inspiring, actually, that, okay, it's a pier. There's always going to be some challenges with accessibility. However, we have gone to these efforts to do these things. So you might have a checklist of 30 things you might be able to cover off, 20 of them, ten of them you're never going to be able to do. But to be able to read and go, “There's still so much that I can do. Even though I don't have something that's all 30, I can still do these things and make it significantly better for a much wider range of people that will be able to come and use these facilities now.”Emily Yates: Absolutely, 100%. And we wanted to make sure that people really got that feeling and they were encouraged by the information rather than overwhelmed by it. And I think one thing that's also really important is that, let's be honest, when it comes to accessibility, we all think about wheelchair users and we all think about step free access, which is great for me as a wheelchair user. But actually it's not always about providing step free access or installing that really expensive lift. How can you think about the colour palettes that you're using to make sure that there's enough tonal contrast for somebody who's visually impaired, but it also provides an appropriate sensory environment for somebody who's neurodivergent? These are things that are so often forgotten or put down the priority list. Emily Yates: And these are the things that we wanted to say, "Okay, you can do these in a way that doesn't break the bank, that doesn't take all the time, but makes all the difference to a certain group of people."Kelly Molson: Do you think that they are harder to associate with because you can't see them? I mean, with the wheelchair it's a very obvious. You can see that person has a disability, you can see that they will need something very specific from you to be able to use your platform. But with some of these other things, you just can't see that trigger. So you don't think to think about it? Emily Yates: Absolutely. Yeah. I think one of the really pivotal points that we have in the inclusive design industry now is thinking about things that are less visible. So somebody who has dementia, for example, that might find really dark flooring looking like a black hole and might really struggle to go into that museum environment that's particularly dark. Thinking about that is just as important as how wide your doorways are. But as you've very rightly said, are so often not thought about or not correctly understood is probably the more correct way of saying it. Kelly Molson: You mentioned earlier about some monetary value for organisations to do this, but why is this such a vital resource from someone like you who has lived experience of this as well? Why is this so vital? Emily Yates: I think it's really vital because it's specific. First of all, so we've created something specific to people within that tourism travel attractions industry. In fact, we've focused specifically on accommodations, attractions, food and beverage and events. There are four main areas that we focused on. So what I really like about it is you read through as somebody who works in one of those businesses and everything is relevant to what you do, and I think that's really important. So often you look at accessibility resources and they've tried to cater to a huge audience and actually made a bit less relevance by doing so. I think that makes it really vital and a really innovative resource actually. By doing so, I think another thing is it allows you to focus on that end to end journey in its entirety. Emily Yates: So if you feel like you're doing really well in the accessibility that you offer your customers, for example. But you want to focus now more internally on, "Okay, what's my culture look like? How inclusive can I be as an employer? What about my marketing? What about my website? I focused on the built environment, but what about what the information I'm putting out there?" All of that information is in there as well. So regardless of where you are on that accessibility journey, I'd like to think that there's something for you within that toolkit. Kelly Molson: There absolutely is as well. You definitely need to go and download it. So we're going to put a link directly to it in the show notes for the show as well. So don't worry about rent searching for it, just go to the show notes. You will find it very easily. How is it going to evolve? Because we said this is not a static thing. It's out there now. Needs requirements are going to change, policies are going to change. What does the roadmap for it look like for the next kind of couple of years, five years down the line? Emily Yates: So I'm doing quite a lot of work with Ross at the moment to think about how we're making sure that people are aware of it and they know exactly how to use it as a tool. Because, of course, with anything like this, it's all well and good writing it, but really it's only as successful as its uses. So we've gone already to the AA and the VisitEngland assessors who go into different hotels and restaurants and review these, and we've made sure that they're aware of the toolkit. We've given them a bit of a presentation and a few exercises on how to use it. We're going to do similar with visitor attractions as well. And then Mima. We've got a bit of a contract with VisitEngland for the next couple of years that focuses on providing updates to this toolkit. Emily Yates: So we will be going out and training different people, but also we really want people to write into us and give us feedback and tell us where they think certain improvements could be made or if they've got a great case study of something that's only happened a couple of months ago. All these things, we want to hear about them so we can make sure that it continues to be an updated, best in class resource. Kelly Molson: Oh, that's good. I love that little shout out. Right, if anyone's listening and something good has happened, you've got something to shout about. You know how to contact Emily. We'll put a link to Emily's LinkedIn profile on here so you can give her a shout out and about. And what do you hope that it's going to achieve? What do you hope that this will bring? Emily Yates: Oh, that's a great question. I think the number one thing I hope, and this is probably quite a personal, selfish plea, is that I hope it encourages businesses to be honest about where they are in their journey. By that, I mean it is no good somebody calling you up and saying, "Hi there. Do you provide step free access and accessible parking?" And you going, "Oh, yes, we do. That's absolutely fine." And somebody like me getting there, and there's five steps up to the front door. There's nothing heroic about not being honest about where you are in your journey. It just complicates matters. Emily Yates: So what I would really love businesses to have the confidence to do is have a statement on their website that details exactly where they are on that journey, is really honest about the things that they've done well, the things that they're still improving, and therefore gives disabled people, older people with access requirements in general, that autonomy to be able to make the decision for themselves, whether this place is suitable for their needs or not. And I think if we can master that and if businesses can do that would be an incredible thing for the industry in general. Emily Yates: And it puts, as I say, that autonomy back on disabled people, back on the audience to say, "Right, this is great, I'm going to go here, I'm going to tell all my friends about it, and this could be a great case study for this business to learn a little bit more from, et cetera."Kelly Molson: That is such an important message, isn't it? The message of honesty? Because that seems like a really simple thing to do. Okay, look, none of us are perfect. None of us are perfect. We all have a long way to go to make things as accessible as they need to be. However, this is where we're at. We've got this. We're back to our checklist again, aren't we? This is our 30 step checklist. We've got ten of those knocked off already. And these are the things that we're doing. This is what we are hoping to achieve, and this is the time frame we're looking to achieve them. And I've just been through this process with the fire safety regulations that were brought out last October. So making sure that I've got. Yep, okay. I've got 90% of those. There's 10% that need to be looked at. Kelly Molson: This is what we're going to do. And this is when we're going to do it by. It's exactly the same message, isn't it? Emily Yates: Exactly. Kelly Molson: Do you not see that from many kind of tourism and attraction organisations then? Do you find that is quite a challenge for them, to be quite honest about where they're at? Emily Yates: I still see being very honest with you, I still see quite a lot of fear surrounding disability and accessibility and this real desire to do the right thing. All of this is coming from a good place. There's a real desire to do the right thing, but as you said right at the very beginning, no idea of where to start. And I think sometimes it's very easy to over promise and under deliver, and that is the worst thing that you can do. Equally what I want to say to caveat all of this is if you offer something that's amazing, please shout about it, please tell people about it.  Because equally outside of the coin, I see actually museums in particular that for all of these amazing things, be as a sell tours, touch tours, tack tile objects, nobody has clue that they even exist. So I'm asking really for both things.Kelly Molson: Balance. Emily Yates: Absolutely. Be honest about what you don't have. Celebrate what you do. Kelly Molson: Another great message, Emily. Okay, what are your top tips? Like I said, this is lived experience for you. What are your top tips around disability awareness? What would you shout out and say these are the things that you need to be looking at. Emily Yates: Okay, first thing, it's quite a philosophical point, but it's quite an important one. I think we need to change our mindset when it comes to accessibility and inclusive designs, especially in the disability space, because each and every one of us at some point in our lives will have experience of disability. Hopefully it's just through old age, but it may be through injury, through something else. And it's important to think about not disabled people and nondisabled people, but disabled people and not yet disabled people. And I think if we changed our mindset around that, suddenly there'd be a lot more movement when it comes to accessibility and inclusive design. So I think that would be my one top tip, my one plea, if you like. I think the second one is to think bigger than wheelchair users. Start thinking about how to design for neurodiversity. Emily Yates: Start reading documents such as the new PaAS 6463, design for the mind. If you are, for example, a contractor or a designer working in these kind of spaces, that's really important too. And I think wherever possible, bring lived experience into your work. If you are working in a gallery and you've got this amazing new exhibition coming out in the next couple of years. Think about how you can represent deaf, disabled and neurodivergent people within that exhibition. Can you have a space where you have an access hub that has BSL, tactile maps, portable stools that people can take round with them? And even more so, can you have part of the exhibition where some of your interpretations, some of your objects are to do with deaf, disabled, neurodivergent creators? That would be incredible too. Kelly Molson: So making sure it's woven through every part of that experience and not seen as an add on at the end. Emily Yates: Absolutely that. Absolutely that. Kelly Molson: Great tips. Thank you. Let's talk quickly about the podcast. So at Mima there's a podcast called Re:Design. Actually episode five does feature Ross. Again, he's the Accessibility and Inclusion Lead at VisitEngland, and he comes on and talks about how do you create a seamless customer experience. So again, this comes back to a lot of the points that we've covered today. I mean, great topic. Congratulations on starting the podcast. In the first place there, what are the hopes and aspirations for Mima? What are they looking to achieve by putting this podcast out there? Emily Yates: I think what we're hoping for is that multidisciplinary design, human centred design, inclusive design, really gets its place on the map a little bit more because it's something that, especially inclusive design, it's spoken about a know you will read articles a lot, I'm sure, Kelly, that mention it and the importance of it. But there's a difference between mentioning it and knowing what to do with it and actually speaking to people that have done it. And I think that's what we're trying to do, really pull out some pearls of wisdom from different individuals that have gone through different scenarios, whether they've travelled a lot for their work, whether they've focused on inclusive internal culture change as one of our episodes focuses on, whether they focus specifically on the importance of inclusion within aviation, whether they're looking at a seamless visitor experience. Emily Yates: We want to hear from people that have experienced that and been through it, and are able to then give a bit of advice to people that want to learn more about a subject that everybody should at least have a bit of a basic understanding of. Kelly Molson: Amazing. Right. We will link to that podcast as well. So that is definitely one for you to go over and subscribe to. Emily, it's been so good to have you on today, and I know that we've had to keep this one short because everyone's got appointments that they need to get to. But this is such a key topic. Kelly Molson: My aspiration is that everybody that listens to this episode goes and downloads that accessibility toolkit and shares it with their network as well. Please. So that's a personal plea from me to you listeners. Go and download it and please give it a little share because it needs to get out to as many different people as possible, as many organisations that it is relevant for as possible. What about a book that you love, that you'd like to share with us today? Emily, I'm intrigued if you've gone on topic or not. Emily Yates: I think I have gone on topic about this. Sorry if I've been a bit one dimensional. Kelly Molson: Not at all. Emily Yates: My book of choice is one that I read recently and one, funnily enough, that I'm running a bit of an internal workshop on at Mima in a couple of weeks. We've started a bit of an inclusive book club and it's called the View From Down Here by Lucy Webster. Lucy is an amazing journalist. She's disabled. She used to work for the BBC before going freelance, and she writes this incredible memoir about what it's like growing up disabled, but really importantly as a disabled woman. Emily Yates: And she talks about so many different scenarios from trying to get into a nightclub on a Saturday night when the difficulty of doing so in terms of the gaze that you so often experience as a woman, but as a disabled woman as well, her thoughts on motherhood and how complex and nuanced that is as somebody who's disabled, friendships, professional lives, all of these different things. And I think it's just such an incredibly powerful, confident, but also very vulnerable account of the realism of what it's really like. And the thing that it made me realise, or the thing that it made me remember, should I say, is that we're not going to solve accessibility by just making sure that all of our train stations are step free. It's much more holistic and nuanced and complex than that. Emily Yates: And it's about human nature and human design and all those holistic things that we so rarely think about. And I would just urge everybody to read it. It's angry, it's sad, it's beautiful. It's just a wonderful book. Kelly Molson: Wow. What a book. I feel quite moved by just hearing your account of it, let alone reading it. Right, that's going top of the list. Listeners, if you would like to win a copy of that book, which, I mean, let's face it sounds like everybody needs to read that anyway, so do throw your hat into the ring for this one. If you head over to our Twitter account and you retweet this episode announcement with the words I want Emily's book, then you will be in a chance to win it. But aside from that, go and buy it and absolutely head over to the show notes download the VisitBritain Accessible and Inclusive Tourism Toolkit for Businesses. You will not be disappointed, I can assure you of that. Emily, it's been brilliant to have you on today. Thank you. I'm sorry it's short and sweet. Kelly Molson: I'm sorry that you've got to dash off to an appointment and you're leaving me, but it's been so amazing to chat. I would love for you to come on and talk about some of the case studies, maybe with some of your clients at some point, because I think that would be a really interesting discussion to talk through some of the processes and the steps that they went through and just showcase that this is for everybody. This really is for everybody. Emily Yates: I would absolutely love that. Thank you. We're working with the National Railway Museum at the moment on their Vision 2025 master plan. So maybe when that's starting to wrap up next year, maybe that would be an amazing opportunity to talk about that. Kelly Molson: I think that would be brilliant. I'd love that. All right. Thank you ever so much. Emily Yates: Emily thank you, Kelly, thank you so much. Kelly Molson:  Thanks for listening to Skip The Queue. If you've enjoyed this podcast, please leave us a five star review. It really helps others find us. And remember to follow us on Twitter for your chance to win the books that have been mentioned. Skip the queue is brought to you by Rubber Cheese, a digital agency that builds remarkable systems and websites for attractions that helps them increase their visitor numbers. You can find show notes and transcriptions from this episode and more over on our website, rubbercheese.com/podcast. The 2023 Visitor Attraction Website Report is now LIVE! Dive into groundbreaking benchmarks for the industryGain a better understanding of how to achieve the highest conversion ratesExplore the "why" behind visitor attraction site performanceLearn the impact of website optimisation and visitor engagement on conversion ratesUncover key steps to enhance user experience for greater conversionsDownload the report now for invaluable insights and actionable recommendations!

THE U.S. MILITARY reportedly bombed 85 sites overnight linked to Iran-backed militias in Iraq and Syria. 34 militants were killed in the strikes carried out in retaliation for the attack on the US base in Jordan that left three American soldiers dead and another 40 injured. The attack reportedly destroyed the headquarters of the People's Mobilization Committee in Anbar province, a group actively involved in fighting a resurgent Islamic State. (And there are unconfirmed reports that the US is helping ISIS reestablish a presence in Iraq.) The question now is whether this leads to an escalation in violence in a region already on edge because of the Israel-Hamas war. Also: The IDF climbs Mount Hermon to watch over Syria; 13 BSL-4 labs in US work on deadly pathogens like Nipah and Ebola; new study finds artificial intelligence learns to avoid safety protocols and tells users, “I hate you”; and Arizona moves to Make Pluto Great Again. Thank you for making our Build Barn Better project a reality! Our 1,200 square foot pole barn has a new HVAC system, epoxy floor, 100-amp electric service, new windows, insulation, lights, and ceiling fans! If you are so led, you can help out by clicking here: gilberthouse.org/donate. Get our free app! It connects you to this podcast, our weekly Bible studies, and our weekly video programs Unraveling Revelation and A View from the Bunker. The app is available for iOS, Android, Roku, and Apple TV. Links to the app stores are at pidradio.com/app. Video on demand of our best teachings! Stream presentations and teachings based on our research at our new video on demand site: gilberthouse.org/video! Check out our new online store! GilbertHouse.org/store is a virtual book table with books and DVDs related to our weekly Bible study. Take advantage of our monthly specials! —————— NEW DATES FOR OUR 2024 TOUR OF ISRAEL! Our 2024 tour features special guest Timothy Alberino! We will tour the Holy Land November 3–12, 2024, with an optional three-day extension in Jordan. For more information, log on to www.GilbertsInIsrael.com. We're also considering a Solidarity Mission to Israel in May, a one-week visit to bear witness to the October 7 attack by Hamas. If you are interested, email derek@gilberthouse.org. —————— Gilbert House runs on coffee! We are proud to partner with Kevlar Joe's Coffee (KevlarJoe.com) to bring you three blends: Snarling Dachshund, a Sumatran medium roast; Amazing Grace, a cookies and cream flavored coffee; and Derek's Bunker Buster, a dark roasted Colombian that's sure to get you moving. Find out more at GilbertHouse.org/store/. —————— Subscribe to our YouTube channels:• Unraveling Revelation: www.YouTube.com/UnravelingRevelation• These weekly studies and Derek's podcast: www.YouTube.com/GilbertHouse

Ned Bellavance worked in the world of tech for more than a decade before joining the family profession as an educator. He joins Corey on Screaming in the Cloud to discuss his shift from engineer to educator and content creator, the intricacies of Terraform, and how changes in licensing affect the ecosystem.About NedNed is an IT professional with more than 20 years of experience in the field. He has been a helpdesk operator, systems administrator, cloud architect, and product manager. In 2019, Ned founded Ned in the Cloud LLC to work as an independent educator, creator, and consultant. In this new role, he develops courses for Pluralsight, runs multiple podcasts, writes books, and creates original content for technology vendors.Ned is a Microsoft MVP since 2017 and a HashiCorp Ambassador since 2020.Ned has three guiding principles: embrace discomfort, fail often, and be kind.Links Referenced: Ned in the Cloud: https://nedinthecloud.com/ LinkedIn: https://www.linkedin.com/in/ned-bellavance/ TranscriptAnnouncer: Hello, and welcome to Screaming in the Cloud with your host, Chief Cloud Economist at The Duckbill Group, Corey Quinn. This weekly show features conversations with people doing interesting work in the world of cloud, thoughtful commentary on the state of the technical world, and ridiculous titles for which Corey refuses to apologize. This is Screaming in the Cloud.Corey: Welcome to Screaming in the Cloud. I'm Corey Quinn. My guest today is Ned Bellavance, who's the founder and curious human over at Ned in the Cloud. Ned, thank you for joining me.Ned: Yeah, it's a pleasure to be here, Corey.Corey: So, what is Ned in the Cloud? There are a bunch of easy answers that I feel don't give the complete story like, “Oh, it's a YouTube channel,” or, “Oh no, it's the name that you wound up using because of, I don't know, easier to spell the URL or something.” Where do you start? Where do you stop? What are you exactly?Ned: What am I? Wow, I didn't know we were going to get this deep into philosophical territory this early. I mean, you got to ease me in with something. But so, Ned in the Cloud is the name of my blog from back in the days when we all started up a blog and hosted on WordPress and had fun. And then I was also at the same time working for a value-added reseller as a consultant, so a lot of what went on my blog was stuff that happened to me in the world of consulting.And you're always dealing with different levels of brokenness when you go to clients, so you see some interesting things, and I blogged about them. At a certain point, I decided I want to go out and do my own thing, mostly focused on training and education and content creation and I was looking for a company name. And I went through—I had a list of about 40 different names. And I showed them to my wife, and she's like, “Why don't you go Ned in the Cloud? Why are you making this more complicated than it needs to be?”And I said, “Well, I'm an engineer. That is my job, by definition, but you're probably right. I should just go with Ned in the Cloud.” So, Ned in the Cloud now is a company, just me, focused on creating educational content for technical learners on a variety of different platforms. And if I'm delivering educational content, I am a happy human, and if I'm not doing that, I'm probably out running somewhere.Corey: I like that, and I'd like to focus on education first. There are a number of reasons that people will go in that particular direction, but what was it for you?Ned: I think it's kind of in the heritage of my family. It's in my blood to a certain degree because my dad is a teacher, my mom is a teacher-turned-librarian, my sister is a teacher, my wife is a teacher, her mother is a teacher. So, there was definitely something in the air, and I think at a certain point, I was the black sheep in the sense that I was the engineer. Look, this guy over here. And then I ended up deciding that I really liked training people and learning and teaching, and became a teacher of sorts, and then they all went, “Welcome to the fold.”Corey: It's fun when you get to talk to people about the things that they're learning because when someone's learning something I find that it's the time when their mind is the most open. I don't think that that's something that you don't get to see nearly as much once someone already, quote-unquote, “Knows a thing,” because once that happens, why would you go back and learn something new? I have always learned the most—even about things that I've built myself—by putting it in the hands of users and seeing how they honestly sometimes hold it wrong and make mistakes that don't make sense to me, but absolutely make sense to them. Learning something—or rather, teaching something—versus building that thing is very much an orthogonal skill set, and I don't think that there's enough respect given to that understanding.Ned: It's an interesting sphere of people who can both build the thing and then teach somebody else to build the thing because you're right, it's very different skill sets. Being able to teach means that you have to empathize with the human being that you're teaching and understand that their perspective is not yours necessarily. And one of the skills that you build up as an instructor is realizing when you're making a whole bunch of assumptions because you know something really well, and that the person that you're teaching is not going to have that context, they're not going to have all those assumptions baked in, so you have to actually explain that stuff out. Some of my instruction has been purely online video courses through, like, Pluralsight; less of a feedback loop there. I have to publish the entire course, and then I started getting feedback, so I really enjoy doing live trainings as well because then I get the questions right away.And I always insist, like, if I'm delivering a lecture, and you have a question, please don't wait for the end. Please interrupt me immediately because you're going to forget what that question is, you're going to lose your train of thought, and then you're not going to ask it. And the whole class benefits when someone asks a question, and I benefit too. I learn how to explain that concept better. So, I really enjoy the live setting, but making the video courses is kind of nice, too.Corey: I learned to speak publicly and give conference talks as a traveling contract trainer for Puppet years ago, and that was an eye-opening experience, just because you don't really understand something until you're teaching other people how it works. It's how I learned Git. I gave a conference talk that explained Git to people, and that was called a forcing function because I had four months to go to learn this thing I did not fully understand and welp, they're not going to move the conference for me, so I guess I'd better hustle. I wouldn't necessarily recommend that approach. These days, it seems like you have a, let's say, disproportionate level of focus on the area of Infrastructure as Code, specifically you seem to be aiming at Terraform. Is that an accurate way of describing it?Ned: That is a very accurate way of describing it. I discovered Terraform while I was doing my consulting back in 2016 era, so this was pretty early on in the product's lifecycle. But I had been using CloudFormation, and at that time, CloudFormation only supported JSON, which meant it was extra punishing. And being able to describe something more succinctly and also have access to all these functions and loops and variables, I was like, “This is amazing. Where were you a year ago?” And so, I really just jumped in with both feet into Terraform.And at a certain point, I was at a conference, and I went past the Pluralsight booth, and they mentioned that they were looking for instructors. And I thought to myself, well, I like talking about things, and I'm pretty excited about this Terraform thing. Why don't I see if they're looking for someone to do a Terraform course? And so, I went through their audition process and sure enough, that is exactly what they were looking for. They had no getting started course for Terraform at the time. I published the course in 2017, and it has been in the top 50 courses ever since on Pluralsight. So, that told me that there's definitely an appetite and maybe this is an area I should focus on a little bit more.Corey: It's a difficult area to learn. About two months ago, I started using Terraform for the first time in anger in ages. I mean, I first discovered it when I was on my way back from one of those Puppet trainings, and the person next to me was really excited about this thing that we're about to launch. Turns out that was Mitchell Hashimoto and Armon was sitting next to him on the other side. Why he had a middle seat, I'll never know.But it was a really fun conversation, just talking about how he saw the world and what he was planning on doing. And a lot of that vision was realized. What I figured out a couple months ago is both that first, I'm sort of sad that Terraform is as bad as it is, but it's the best option we've got because everything else is so much worse. It is omnipresent, though. Effectively, every client I've ever dealt with on AWS billing who has a substantial estate is managing it via Terraform.It is the lingua franca of cloud across the board. I just wish it didn't require as much care and feeding, especially for the getting-started-with-a-boilerplate type of scenario. So, much of what you type feels like it's useless stuff that should be implicit. I understand why it's not, but it feels that way. It's hard to learn.Ned: It certainly can be. And you're right, there's a certain amount of boilerplate and [sigh] code that you have to write that seems pointless. Like, do I have to actually spell this all out? And sometimes the answer is yes, and sometimes the answer is you should use a module for that. Why are you writing this entire VPC configuration out yourself? And that's the sort of thing that you learn over time is that there are shortcuts, there are ways to make the code simpler and require less care and feeding.But I think ultimately, your infrastructure, just like your software, evolves, changes has new requirements, and you need to manage it in the same way that you want to manage your software. And I wouldn't tell a software developer, “Oh, you know, you could just write it once and never go back to it. I'm sure it's fine.” And by the same token, I wouldn't tell an infrastructure developer the same thing. Now, of course, people do that and never go back and touch it, and then somebody else inherits that infrastructure and goes, “Oh, God. Where's the state data?” And no one knows, and then you're starting from scratch. But hopefully, if you have someone who's doing it responsibly, they'll be setting up Terraform in such a way that it is maintainable by somebody else.Corey: I'd sure like to hope so. I have encountered so many horrible examples of code and wondering what malicious person wrote this. And of course, it was me, 6 or 12 months ago.Ned: Always [laugh].Corey: I get to play architect around a lot of these things. In fact, that's one of the problems that I've had historically with an awful lot of different things that I've basically built, called it feature complete, let it sit for a while using the CDK or whatnot, and then oh, I want to make a small change to it. Well, first, I got to spend half a day during the entire line dependency updates and seeing what's broken and how all of that works. It feels like for better or worse, Terraform is a lot more stable than that, as in, old versions of Terraform code from blog posts from 2016 will still effectively work. Is that accurate? I haven't done enough exploring in that direction to be certain.Ned: The good thing about Terraform is you can pin the version of various things that you're using. So, if you're using a particular version of the AWS provider, you can pin it to that specific version, and it won't automatically upgrade you to the latest and greatest. If you didn't do that, then you'll get bit by the update bug, which certainly happens to some folks when they changed the provider from version 3 to version 4 and completely changed how the S3 bucket object was created. A lot of people's scripts broke that day, so I think that was the time for everyone to learn what the version argument is and how it works. But yeah, as long as you follow that general convention of pinning versions of your modules and of your resource provider, you should be in a pretty stable place when you want to update it.Corey: Well, here's the $64,000 question for you, then. Does Dependabot on your GitHub repo begin screaming at you as soon as you've done that because in one of its dependencies in some particular weird edge cases when they're dealing with unsanitized, internet-based input could wind up taking up too many system resources, for example? Which is, I guess, in an ideal world, it wouldn't be an issue, but in practice, my infrastructure team is probably not trying to attack the company from the inside. They have better paths to get there, to be very blunt.Ned: [laugh].Corey: Turns out giving someone access to a thing just directly is way easier than making them find it. But that's been one of the frustrating parts where, especially when it encounters things like, I don't know, corporate security policies of, “Oh, you must clear all of these warnings,” which well-intentioned, poorly executed seems to be the takeaway there.Ned: Yeah, I've certainly seen some implementations of tools that do static scanning of Terraform code and will come up with vulnerabilities or violations of best practice, then you have to put exceptions in there. And sometimes it'll be something like, “You shouldn't have your S3 bucket public,” which in most cases, you shouldn't, but then there's the one team that's actually publishing a front-facing static website in the S3 bucket, and then they have to get, you know, special permission from on high to ignore that warning. So, a lot of those best practices that are in the scanning tools are there for very good reasons and when you onboard them, you should be ready to see a sea of red in your scan the first time and then look through that and kind of pick through what's actually real, and we should improve in our code, and what's something that we can safely ignore because we are intentionally doing it that way.Corey: I feel like there's an awful lot of… how to put this politely… implicit dependencies that are built into things. I'll wind up figuring out how to do something by implementing it and that means I will stitch together an awful lot of blog posts, things I found on Stack Overflow, et cetera, just like a senior engineer and also Chat-Gippity will go ahead and do those things. And then the reason—like, someone asks me four years later, “Why is that thing there?” And… “Well, I don't know, but if I remove it, it might stop working, so…” there was almost a cargo-culting style of, well, it's always been there. So, is that necessary? Is it not?I'm ashamed by how often I learned something very fundamental in a system that I've been using for 20 years—namely, the command line—just by reading the man page for a command that I already, quote-unquote, “Already know how to use perfectly well.” Yeah, there's a lot of hidden gems buried in those things.Ned: Oh, my goodness, I learned something about the Terraform CLI last week that I wish I'd known two years ago. And it's been there for a long time. It's like, when you want to validate your code with the terraform validate, you can initialize without initializing the back-end, and for those who are steeped in Terraform, that means something and for everybody else, I'm sorry [laugh]. But I discovered that was an option, and I was like, “Ahhh, this is amazing.” But to get back to the sort of dependency problems and understanding your infrastructure better—because I think that's ultimately what's happening when you have to describe something using Infrastructure as Code—is you discover how the infrastructure actually works versus how you thought it worked.If you look at how—and I'm going to go into Azure-land here, so try to follow along with me—if you go into Azure-land and you look at how they construct a load balancer, the load balancer is not a single resource. It's about eight different resources that are all tied together. And AWS has something similar with how you have target groups, and you have the load balancer component and the listener and the health check and all that. Azure has the same thing. There's no actual load balancer object, per se.There's a bunch of different components that get slammed together to form that load balancer. When you look in the portal, you don't see any of that. You just see a load balancer, and you might think this is a very simple resource to configure. When it actually comes time to break it out into code, you realize, oh, this is eight different components, each of which has its own options and arguments that I need to understand. So, one of the great things that I have seen a lot of tooling up here around is doing the import of existing infrastructure into Terraform by pointing the tool at a collection of resources—whatever they are—and saying, “Go create the Terraform code that matches that thing.” And it's not going to be the most elegant code out there, but it will give you a baseline for what all the settings actually are, and other resource types are, and then you can tweak it as needed to add in input variables or remove some arguments that you're not using.Corey: Yeah, I remember when they first announced the importing of existing state. It's wow, there's an awful lot of stuff that it can be aware of that I will absolutely need to control unless I want it to start blowing stuff away every time I run the—[unintelligible 00:15:51] supposedly [unintelligible 00:15:52] thing against it. And that wasn't a lot of fun. But yeah, this is the common experience of it. I only recently was reminded of the fact that I once knew, and I'd forgotten that a public versus private subnet in AWS is a human-based abstraction, not something that is implicit to the API or the way they envision subnets existing. Kind of nice, but also weird when you have to unlearn things that you've thought you'd learned.Ned: That's a really interesting example of we think of them as very different things, and when we draw nice architecture diagrams there—these are the private subnets and these are the public ones. And when you actually go to create one using Terraform—or really another tool—there's no box that says ‘private' or ‘make this public.' It's just what does your route table look like? Are you sending that traffic out the internet gateway or are you sending it to some sort of NAT device? And how does traffic come back into that subnet? That's it. That's what makes it private versus public versus a database subnet versus any other subnet type you want to logically assign within AWS.Corey: Yeah. It's kind of fun when that stuff hits.Ned: [laugh].Corey: I am curious, as you look across the ecosystem, do you still see that learning Terraform is a primary pain point for, I guess, the modern era of cloud engineer, or has that sunk below the surface level of awareness in some ways?Ned: I think it's taken as a given to a certain degree that if you're a cloud engineer or an aspiring cloud engineer today, one of the things you're going to learn is Infrastructure as Code, and that Infrastructure as Code is probably going to be Terraform. You can still learn—there's a bunch of other tools out there; I'm not going to pretend like Terraform is the end-all be-all, right? We've got—if you want to use a general purpose programming language, you have something like Pulumi out there that will allow you to do that. If you want to use one of the cloud-native tools, you've got something like CloudFormation or Azure has Bicep. Please don't use ARM templates because they hurt. They're still JSON only, so at least CloudFormation added YAML support in there. And while I don't really like YAML, at least it's not 10,000 lines of code to spin up, like, two domain controllers in a subnet.Corey: I personally wind up resolving the dichotomy between oh, should we go with JSON or should we go with YAML by picking the third option everyone hates more. That's why I'm a staunch advocate for XML.Ned: [laugh]. I was going to say XML. Yeah oh, as someone who dealt with SOAP stuff for a while, yeah, XML was particularly painful, so I'm not sad that went away. JSON for me, I work with it better, but YAML is more readable. So, it's like it's, pick your poison on that. But yeah, there's a ton of infrastructure tools out there.They all have basically the same concepts behind them, the same core concepts because they're all deploying the same thing at the end of the day and there's only so many ways you can express that concept. So, once you learn one—say you learned CloudFormation first—then Terraform is not as big of a leap. You're still declaring stuff within a file and then having it go and make those things exist. It's just nuances between the implementation of Terraform versus CloudFormation versus Bicep.Corey: I wish that there were more straightforward abstractions, but I think that as soon as you get those, that inherently limits what you're able to do, so I don't know how you square that circle.Ned: That's been a real difficult thing is, people want some sort of universal cloud or infrastructure language and abstraction. I just want a virtual machine. I don't care what kind of platform I'm on. Just give me a VM. But then you end up very much caring [laugh] what kind of VM, what operating system, what the underlying hardware is when you get to a certain level.So, there are some workloads where you're like, I just needed to run somewhere in a container and I really don't care about any of the underlying stuff. And that's great. That's what Platform as a Service is for. If that's your end goal, go use that. But if you're actually standing up infrastructure for any sort of enterprise company, then you need an abstraction that gives you access to all the underlying bits when you want them.So, if I want to specify different placement groups about my VM, I need access to that setting to create a placement group. And if I have this high-level of abstraction of a virtual machine, it doesn't know what a placement group is, and now I'm stuck at that level of abstraction instead of getting down to the guts, or I'm going into the portal or the CLI and modifying it outside of the tool that I'm supposed to be using.Corey: I want to change gears slightly here. One thing that has really been roiling some very particular people with very specific perspectives has been the BSL license change that Terraform has wound up rolling out. So far, the people that I've heard who have the strongest opinions on it tend to fall into one of three categories: either they work at HashiCorp—fair enough, they work at one of HashiCorp's direct competitors—which yeah, okay, sure, or they tend to be—how to put this delicately—open-source evangelists, of which I freely admit I used to be one and then had other challenges I needed to chase down in other ways. So, I'm curious as to where you, who are not really on the vendor side of this at all, how do you see it shaking out?Ned: Well, I mean, just for some context, essentially what HashiCorp decided to do was to change the licensing from Mozilla Public licensing to BSL for, I think eight of their products and Terraform was amongst those. And really, this sort of tells you where people are. The only one that anybody really made any noise about was Terraform. There's plenty of people that use Vault, but I didn't see a big brouhaha over the fact that Vault changed its licensing. It's really just about Terraform. Which tells you how important it is to the ecosystem.And if I look at the folks that are making the most noise about it, it's like you said, they basically fall into one of two camps: it's the open-source code purists who believe everything should be licensed in completely open-source ways, or at least if you start out with an open-source license, you can't convert to something else later. And then there is a smaller subset of folks who work for HashiCorp competitors, and they really don't like the idea of having to pay HashiCorp a regular fee for what used to be ostensibly free to them to use. And so, what they ended up doing was creating a fork of Terraform, just before the licensing change happened and that fork of Terraform was originally called OpenTF, and they had an OpenTF manifesto. And I don't know about you, when I see the word ‘manifesto,' I back away slowly and try not to make any sudden moves.Corey: You really get the sense there's going to be a body count tied to this. And people are like, “What about the Agile Manifesto?” “Yeah, what about it?”Ned: [laugh]. Yeah, I'm just—when I see ‘manifesto,' I get a little bit nervous because either someone is so incredibly passionate about something that they've kind of gone off the deep end a little bit, or they're being somewhat duplicitous, and they have ulterior motives, let's say. Now, I'm not trying to cast aspersions on anybody. I can't read anybody's mind and tell you exactly what their intention was behind it. I just know that the manifesto reads a little bit like an open-source purist and a little bit like someone having a temper tantrum, and vacillating between the two.But cooler heads prevailed a little bit, and now they have changed the name to OpenTofu, and it has been accepted by the Linux Foundation as a project. So, it's now a member of the Linux Foundation, with all the gravitas that that comes with. And some people at HashiCorp aren't necessarily happy about the Linux Foundation choosing to pull that in.Corey: Yeah, I saw a whole screed, effectively, that their CEO wound up brain-dumping on that frankly, from a messaging perspective, he would have been better served as not to say anything at all, to be very honest with you.Ned: Yeah, that was a bit of a yikes moment for me.Corey: It's very rare that you will listen yourself into trouble as opposed to opening your mouth and getting yourself into trouble.Ned: Exactly.Corey: You wouldn't think I would be one of those—of all people who would have made that observation, you wouldn't think I would be on that list, yet here I am.Ned: Yeah. And I don't think either side is entirely blameless. I understand the motivations behind HashiCorp wanting to make the change. I mean, they're a publicly traded company now and ostensibly that means that they should be making some amount of money for their investors, so they do have to bear that in mind. I don't necessarily think that changing the licensing of Terraform is the way to make that money.I think in the long-term, it's not going—it may not hurt them a lot, but I don't think it's going to help them out a lot, and it's tainted the goodwill of the community to a certain degree. On the other hand, I don't entirely trust what the other businesses are saying as well in their stead. So, there's nobody in this that comes out a hundred percent clean [laugh] on the whole process.Corey: Yeah, I feel like, to be direct, the direct competitors to HashiCorp along its various axes are not the best actors necessarily to complain about what is their largest competitor no longer giving them access to continue to compete against them with their own product. I understand the nuances there, but it also doesn't feel like they are the best ambassadors for that. I also definitely understand where HashiCorp is coming from where, why are we investing all this time, energy, and effort for people to basically take revenue away from us? But there's also the bigger problem, which is, by and large, compared to how many sites are running Terraform and the revenues that HashiCorp puts up for it, they're clearly failing to capture the value they have delivered in a massive way. But counterpoint, if they hadn't been open-source for their life until this point, would they have ever captured that market share? Probably not.Ned: Yeah, I think ultimately, the biggest competitor to their paid offering of Terraform is their free version of Terraform. It literally has enough bells and whistles already included and plenty of options for automating those things and solving the problems that their enterprise product solves that their biggest problem is not other competitors in the Terraform landscape; it's the, “Well, we already have something, and it's good enough.” And I'm not sure how you sell to that person, that's why I'm not in marketing, but I think that is their biggest competitor is the people who already have a solution and are like, “Why do I need to pay for your thing when my thing works well enough?”Corey: That's part of the strange thing that I'm seeing as I look across this entire landscape is it feels like this is not something that is directly going to impact almost anyone out there who's just using this stuff, either the open-source version as a paying customer of any of these things, but it is going to kick up a bunch of dust. And speaking of poor messaging, HashiCorp is not really killing it this quarter, where the initial announcement led to so many questions that were unclear, such as—like, they fixed this later in the frequently asked questions list, but okay, “I'm using Terraform right now and that's fine. I'm building something else completely different. Am I going to lose my access to Terraform if you decide to launch a feature that does what my company does?” And after a couple of days, they put up an indemnity against that. Okay, fine.Like, when Mongo did this, there was a similar type of dynamic that was emerging, but a lot fewer people are writing their own database engine to then sell onward to customers that are provisioning infrastructure on behalf of their customers. And where the boundaries lay for who was considered a direct Terraform competitor was unclear. I'm still not convinced that it is clear enough to bet the business on for a lot of these folks. It comes down to say what you mean, not—instead of hedging, you're not helping your cause any.Ned: Yeah, I think out of the different products that they have, some are very clear-cut. Like, Vault is a server that runs as a service, and so that's very clear what that product is and where the lines of delineation are around Vault. If I go stand up a bunch of Vault servers and offer them as a service, then that is clearly a competitor. But if I have an automation pipeline service and people can technically automate Terraform deployments with my service, even if that's not the core thing that I'm looking to do, am I now a competitor? Like, it's such a fuzzy line because Terraform isn't an application, it's not a server that runs somewhere, it's a CLI tool and a programming language. So yeah, those lines are very, very fuzzy. And I… like I said, it would be better if they say what they meant, as opposed to sort of the mealy-mouthed language that they ended up using and the need to publish multiple revisions of that FAQ to clarify their position on very specific niche use cases.Corey: Yeah, I'm not trying to be difficult or insulting or anything like that. These are hard problems that everyone involved is wrestling with. It just felt a little off, and I think the messaging did them no favors when that wound up hitting. And now, everyone is sort of trying to read the tea leaves and figure out what does this mean because in isolation, it doesn't mean anything. It is a forward-looking thing.Whatever it is you're doing today, no changes are needed for you, until the next version comes out, in which case, okay, now do we incorporate the new thing or don't we? Today, to my understanding, whether I'm running Terraform or OpenTofu entirely comes down to which binary am I invoking to do the apply? There is no difference of which I am aware. That will, of course, change, but today, I don't have to think about that.Ned: Right. OpenTofu is a literal fork of Terraform, and they haven't really added much in the way of features, so it should be completely compatible with Terraform. The two will diverge in the future as feature as new features get added to each one. But yeah, for folks who are using it today, they might just decide to stay on the version pre-fork and stay on that for years. I think HashiCorp has pledged 18 months of support for any minor version of Terraform, so you've got at least a year-and-a-half to decide. And we were kind of talking before the recording, 99% of people using Terraform do not care about this. It does not impact their daily workflow.Corey: No. I don't see customers caring at all. And also, “Oh, we're only going to use the pre-fork version of Terraform,” they're like, “Thanks for the air cover because we haven't updated any of that stuff in five years, so tha”—Ned: [laugh].Corey: “Oh yeah, we're doing it out of license concern. That's it. That's the reason we haven't done anything recent with it.” Because once it's working, changes are scary.Ned: Yeah.Corey: Terraform is one of those scary things, right next to databases, that if I make a change that I don't fully understand—and no one understands everything, as we've covered—then this could really ruin my week. So, I'm going to be very cautious around that.Ned: Yeah, if metrics are to be believed across the automation platforms, once an infrastructure rollout happens with a particular version of Terraform, that version does not get updated. For years. So, I have it on good authority that there's still Terraform version 0.10 and 0.11 running on these automation platforms for really old builds where people are too scared to upgrade to, like, post 0.12 where everything changed in the language.I believe that. People don't want to change it, especially if it's working. And so, for most people, this licensing chain doesn't matter. And all the constant back and forth and bickering just makes people feel a little nervous, and it might end up pushing people away from Terraform as a platform entirely, as opposed to picking a side.Corey: Yeah, and I think that that is probably the fair way to view it at this point where right now—please, friends at HashiCorp and HashiCorp competitors don't yell at me for this—it's basically a nerd slap-fight at the moment.Ned: [laugh].Corey: And of one of the big reasons that I also stay out of these debates almost entirely is that I married a corporate attorney who used to be a litigator and I get frustrated whenever it comes down to license arguments because you see suddenly a bunch of engineers who get to cosplay as lawyers, and reading the comments is infuriating once you realize how a little bit of this stuff works, which I've had 15 years of osmotic learning on this stuff. Whenever I want to upset my wife, I just read some of these comments aloud and then our dinner conversation becomes screaming. It's wonderful.Ned: Bad legal takes? Yeah, before—Corey: Exactly.Ned: Before my father became a social studies teacher, he was a lawyer for 20 years, and so I got to absorb some of the thought process of the lawyer. And yeah, I read some of these takes, and I'm like, “That doesn't sound right. I don't think that would hold up in any court of law.” Though a lot of the open-source licensing I don't think has been tested in any sort of court of law. It's just kind of like, “Well, we hope this stands up,” but nobody really has the money to check.Corey: Yeah. This is the problem with these open-source licenses as well. Very few have never been tested in any meaningful way because I don't know about you, but I don't have a few million dollars in legal fees lying around to prove the point.Ned: Yeah.Corey: So, it's one of those we think this is sustainable, and Lord knows the number of companies that have taken reliances on these licenses, they're probably right. I'm certainly not going to disprove the fact—please don't sue me—but yeah, this is one of those things that we're sort of assuming is the case, even if it's potentially not. I really want to thank you for taking the time to discuss how it is you view these things and talk about what it is you're up to. If people want to learn more, where's the best place for them to find you?Ned: Honestly, just go to my website. It's nedinthecloud.com. And you can also find me on LinkedIn. I don't really go for Twitter anymore.Corey: I envy you. I wish I could wean myself off of it. But we will, of course, include a link to that in the show notes. Thank you so much for being so generous with your time. It's appreciated.Ned: It's been a pleasure. Thanks, Corey.Corey: Net Bellavance, founder and curious human at Ned in the Cloud. I'm Cloud Economist Corey Quinn, and this is Screaming in the Cloud. If you've enjoyed this podcast, please leave a five-star review on your podcast platform of choice, whereas if you've hated this podcast, please leave a five-star review on your podcast platform of choice, along with an angry comment that I will then fork under a different license and claim as my own.Corey: If your AWS bill keeps rising and your blood pressure is doing the same, then you need The Duckbill Group. We help companies fix their AWS bill by making it smaller and less horrifying. The Duckbill Group works for you, not AWS. We tailor recommendations to your business, and we get to the point. Visit duckbillgroup.com to get started.

Jim Fultz and Jim Hagl from Copeland join the podcast to talk about filter driers and system cleanup. Filter driers come in many types and sizes; they typically go on the liquid line (bi-flow filter driers are used on heat pumps), but suction line filter driers also exist.  Copeland's liquid line filter drier models include the EK (premium), BSL (smaller diameter), BOK (with HH desiccant to assist with burnout cleanup), and CU (copper spun). Bi-flow filter driers in Copeland's lineup include the BFK and BSB categories. These liquid line filter driers protect the metering device and should typically be installed as close to the metering device as possible (with some exceptions for heat pump startups in heating mode). These filter driers typically need to be replaced anytime the system is opened for service, the pressure drop across the drier exceeds 3 PSI, or the system is wet.   Suction line filter driers in Copeland's lineup include the ASD, SFD, and CSFD models, all of which come in different shapes and sizes for varying applications. The ASK suction line filter drier has activated carbon to assist with burnout cleanup. When used to assist with contamination cleanup, suction line filter driers must be taken out of the system within a few days. Jim F., Jim H., and Bryan also discuss: Copeland and Emerson brand realignment Filtration data  Myths about smaller-diameter filter driers Copper-spun drier uses and applications Ideal vs. accessible suction filter drier placement Desiccant considerations Filter drier selection best practices Moisture indicators Restricted filter driers Filter drier sizing and system charge Bi-flow driers in straight-cool systems Dealing with factory-installed filter driers Product names and suffixes Burnouts and oil Flowing nitrogen while brazing Additives and flushes   Check out Copeland's filter driers at https://hvacrschool.com/copeland-driers.  Learn more about the HVACR Training Symposium or buy a virtual ticket today at https://hvacrschool.com/symposium. If you have an iPhone, subscribe to the podcast HERE, and if you have an Android phone, subscribe HERE. Check out our handy calculators HERE.