Leadership Revealed

“You can't train 100%, 100% of the time.” This is one of my own quotes that I strongly believe in and I took it from time spent in my sporting career. This quote also applies to business and how I think you should be treating your team. What I mean by this is if you push your staff members too hard, you will get the opposite result of what you wanted. It's easy to take for granted what your employees do for you and your business so showing appreciation goes a long way. I like to create what I call a ‘done time', where you and your team might finish a little earlier in the day as a reward for the hard work they have completed throughout the day. This token of gratitude has a major effect on your employee's work, especially if they don't expect it. Nurturing mental health and looking after our wellbeing has become a huge part of modern-day life. This applies to when we are at work as well. Neglecting this and letting stress consume people, not only feels awful but will hit your business hard in ways you might not expect. Is there anything you can do to improve your team's attitude to work? Tune into this episode today if you want to get more from your team.   KEY TAKEAWAYS Pushing your employee or team too far can have the opposite effect that you desire. Are you doing anything to your team to make them more stressed out? Ask yourself this question and look at what you can do to reduce stress levels for people. Think about the language you are using towards your team. Language is extremely important. Consider that how you say something might not be how it's received.   VALUABLE RESOURCES Leadership Revealed Podcast John Paul Business Coaching   ABOUT THE HOST John has several Estate and Letting Agencies in the North East of England. He also has a consultancy business, in which he teaches other agents how to grow and scale a sustainable business. John is recording podcasts to grow in the estate agency space, but also to try and break into other industries. The formula John has developed for estate agency success, is transferable into other SME industries.   CONTACT METHOD https://www.instagram.com/johnpaulmentor/ https://www.facebook.com/agencyconsulting/ https://www.linkedin.com/in/john-paul-14167211/ johnpaul@agency-consulting.co.uk  This show was brought to you by Progressive Media

In this special episode, John talks to Founder and CEO of The Behaviour Company, Anne-Maartje Oud. For 20 years, Anne-Maartje Oud has been a behavioural advisor/consultant, trainer, chairwoman and keynote speaker. She is the CEO and founder of The Behaviour Company based in Amsterdam, customising personal development programs for companies and organisations worldwide. Anne-Maartje Oud specialises in creating better working environments, developing better interpersonal skills and more effective communication. Her focal point is creating awareness within organisations by focusing the attention of managers, executives and teams on effective (non-verbal) communication, behavioural issues, leadership and influence. During this interview, John and Anne-Maartje talk about emotion vs logic in conversations, how non-verbal behaviour helps with negotiations and so much more. We really hope you enjoy this episode as much as John enjoyed the interview. You can follow Anne-Maartje's and The Behaviour Company's social channels through the links below. Website - https://www.behaviourcompany.eu/ LinkedIn - https://www.linkedin.com/in/annemaartjeoud/ Twitter - https://twitter.com/annemaartjeoud   BEST MOMENTS “If you do not address difficult behaviour, it starts to simmer and rot.” “Taking up space is better than just diminishing yourself and being very small.”   VALUABLE RESOURCES Leadership Revealed Podcast The Agency Roadmap Members Website    ABOUT THE HOST John has several Estate and Letting Agencies in the North-East of England. He also has a consultancy business, in which he teaches other agents how to grow and scale a sustainable business. John is recording podcasts to grow in the estate agency space, but also to try and break into other industries. The formula John has developed for estate agency success, is transferable into other SME industries.   CONTACT METHOD https://www.instagram.com/johnpaulmentor/ https://www.facebook.com/agencyconsulting/ https://www.linkedin.com/in/john-paul-14167211/ johnpaul@agency-consulting.co.ukThis show was brought to you by Progressive Media

In this special episode, John talks to Mindset Coach and Founder and CEO of InspirEngage International, Melody Hossaini. Melody launched her social enterprise, InspirEngage International, way back in 2009 and has since gone on to take the company global. As a personal growth expert, she helps to inspire and motivate people, developing them to be their best. She appeared on the BBC's ‘The Apprentice' in 2011 (making it to week 10 out of 12) and was the first social entrepreneur to appear on the show. She has also spoken on her own TED talk as well as writing for Forbes, Huffington Post and The Guardian – quite the CV! During this interview, we talk about building a strong mindset and how young we should start with this, why women are sometimes seen to hold themselves back in business and so much more. We really get into it and Melody provides a lot of useful information on these topics. With that being said, I hope you enjoy the episode!This show was brought to you by Progressive Media

In this special episode, John talks to Founder and President of The Body Language Institute and New York Times best-selling Author, Janine Driver. Janine is a body language expert and a true leader in her field. She has a wealth of experience and has spoken at four different Tedx Talks, she is a body language contributor for the NBC Today show in America and is an award-winning keynote speaker. She has also taught people within the FBI, CIA and New Scotland Yard. A very impressive bio! During this interview, Janine provided some fascinating tips on how to spot easy tells when people are being honest and dishonest and gave some great famous examples of this. Janine also talked about her “Am I W?” formula and the ‘behavioural fingerprint.' Tune into this episode for a very insightful conversation on body language and how to read people.   Website - https://janinedriver.com/ Instagram - https://www.instagram.com/newbodylanguage/?hl=en Facebook – https://www.facebook.com/JanineBLI/   KEY TAKEAWAYS Your behavioural actions can be a massive tell. Be conscious of not only what you are saying but what you're doing. Ask yourself if you know how your staff members like to receive praise. Read and understand their body language. This will help you to keep them a part of your team.   BEST MOMENTS “When people feel they matter and belong, cooperation is strong.” “If you can keep people to the four-year mark, it's unlikely that they'll make more money by leaving.”   VALUABLE RESOURCES Leadership Revealed Podcast The Agency Roadmap Members Website    ABOUT THE HOST John has several Estate and Letting Agencies in the North-East of England. He also has a consultancy business, in which he teaches other agents how to grow and scale a sustainable business. John is recording podcasts to grow in the estate agency space, but also to try and break into other industries. The formula John has developed for estate agency success, is transferable into other SME industries.   CONTACT METHOD https://www.instagram.com/johnpaulmentor/ https://www.facebook.com/agencyconsulting/ https://www.linkedin.com/in/john-paul-14167211/ johnpaul@agency-consulting.co.ukThis show was brought to you by Progressive Media

You might be wondering what a neghead is but don't worry, I do go into it in the episode!! The reason for the title of this episode follows a lot of feedback I received on social media after I posted this topic online. People were messaging me and asking for advice on how to deal with negative people in their lives. Now, I'm no agony uncle but I do have some experience! With that being said, I wanted to discuss it further in this podcast episode. We all know some people who can be a drain on our time, resources and knowledge and we might even be letting them do it without realising it. This can be dangerous to our own mental health, and we must do something about it. During this episode, I provide advice on how to deal with negative people and why you need to take action ASAP. Do you think people are taking advantage of you? Give this episode a listen if you'd like some advice on what to do about it.   KEY TAKEAWAYS Don't just surround yourself with ‘yes' people. You need honesty and sometimes brutal honesty, as long as it's coming from a good place.   BEST MOMENTS “It doesn't matter what the relationship is, it's the effect that the relationship has on you that you've got to be careful about.” “The one thing in life that we can't make more of is time.”   VALUABLE RESOURCES Leadership Revealed Podcast John Paul Business Coaching   ABOUT THE HOST John has several Estate and Letting Agencies in the North East of England. He also has a consultancy business, in which he teaches other agents how to grow and scale a sustainable business. John is recording podcasts to grow in the estate agency space, but also to try and break into other industries. The formula John has developed for estate agency success, is transferable into other SME industries.   CONTACT METHOD https://www.instagram.com/johnpaulmentor/ https://www.facebook.com/agencyconsulting/ https://www.linkedin.com/in/john-paul-14167211/ johnpaul@agency-consulting.co.uk  This show was brought to you by Progressive Media

The title of this episode is something many of us struggle to answer. In this episode, John shares his top tips on when exactly enough really is enough. In business, we always feel like we need to keep going but have you asked yourself if you are following your original business plan? Have you deviated from it and is that affecting your business in a good or bad way? Are you doing enough? Tune into this episode to find out how and when to know enough is enough.   KEY TAKEAWAYS Make sure you analyse everything you're doing. It's important you follow and stick to your business plan and revisit it when necessary.   BEST MOMENTS “When you're in the middle of an opportunity or when you're running a business, you've got to follow a plan.”   VALUABLE RESOURCES Leadership Revealed Podcast John Paul Business Coaching   ABOUT THE HOST John has several Estate and Letting Agencies in the North East of England. He also has a consultancy business, in which he teaches other agents how to grow and scale a sustainable business. John is recording podcasts to grow in the estate agency space, but also to try and break into other industries. The formula John has developed for estate agency success, is transferable into other SME industries.   CONTACT METHOD https://www.instagram.com/johnpaulmentor/ https://www.facebook.com/agencyconsulting/ https://www.linkedin.com/in/john-paul-14167211/ johnpaul@agency-consulting.co.uk  This show was brought to you by Progressive Media

Are you always honest with yourself and others? In this episode, John provides advice on how to deliver brutal honesty and why it is important to be able to do this. John recently wrote an article on this subject and how brutal honesty needs to come from yourself as well as other people. If you can be honest with yourself, this will allow you to take less positive feedback on board as well, making you a better, more well-rounded person. Who doesn't want that! “The definition of success is getting knocked down seven times and getting up eight.” John talks about how this quote has helped him over the years. Hearing criticism from someone can feel like you are being knocked down, but you must get back up, deal with it and maybe implement the feedback into improving. If you'd like to learn how to deliver brutal honesty and what it means to hear it yourself, take 15 minutes out of your day to listen to this episode.   KEY TAKEAWAYS We must learn to take criticism on board. Don't be offended by it. It can be difficult to be brutally honest with someone but if you are carrying it out in a non-confrontational way and have their best interests at heart, then go for it.   BEST MOMENTS “There are two places where brutal honesty needs to come from. One is yourself and two is from others.” “If you're honest with yourself, it helps you take criticism or take that feedback from others.”   VALUABLE RESOURCES Leadership Revealed Podcast John Paul Business Coaching   ABOUT THE HOST John has several Estate and Letting Agencies in the North East of England. He also has a consultancy business, in which he teaches other agents how to grow and scale a sustainable business. John is recording podcasts to grow in the estate agency space, but also to try and break into other industries. The formula John has developed for estate agency success, is transferable into other SME industries.   CONTACT METHOD https://www.instagram.com/johnpaulmentor/ https://www.facebook.com/agencyconsulting/ https://www.linkedin.com/in/john-paul-14167211/ johnpaul@agency-consulting.co.ukThis show was brought to you by Progressive Media

Do you need to brush up on specific areas of your business? Are you even qualified in that area? In this episode, John provides his 5 top course topics you should be covering to help you and your business. As well as other topics, John talks about the importance of learning the ins and outs of finance and how to make sure you are on top of it. Are you speaking to your accountant on a regular basis? This will help you. John also discusses why understanding the legal side of your business is one of the biggest things you need to get to grips with. There are so many courses out there available to you so why not take advantage of them? It can only benefit you and your business. If you'd like to be a qualified expert in your business but don't know where to start, give this episode a listen. You won't regret it!   KEY TAKEAWAYS Take a step back and look at you and your business. See which specific areas you need to improve on. There are a lot of courses out there available for you to improve.   BEST MOMENTS “A lot of companies go bust because of cash flow issues not profitability issues, which again is very important when you're trying to run a business.” “Whatever business you are in, having a very good understanding of the law will massively help you. Contract law is absolutely super important.”   VALUABLE RESOURCES Leadership Revealed Podcast John Paul Business Coaching   ABOUT THE HOST John has several Estate and Letting Agencies in the North East of England. He also has a consultancy business, in which he teaches other agents how to grow and scale a sustainable business. John is recording podcasts to grow in the estate agency space, but also to try and break into other industries. The formula John has developed for estate agency success, is transferable into other SME industries.   CONTACT METHOD https://www.instagram.com/johnpaulmentor/ https://www.facebook.com/agencyconsulting/ https://www.linkedin.com/in/john-paul-14167211/ johnpaul@agency-consulting.co.uk  This show was brought to you by Progressive Media

Here we are… The first episode of 2023!! With a new year in mind, John wanted to touch on something that tends to be in a lot of people's new year resolutions and that is how to be more productive. During this episode, John provides 3 tips on what you can do to have a better, more effective year. He talks about a specific phrase he uses, “No agenda, no attender”. A phrase that makes a lot of sense when talking about valuing time more than anything else. This episode will have several parts to it, with this being the first, so follow in sequence for all of John's tips. Are you looking to be more productive in 2023? If you'd like to be more productive and effective this year, give this an episode a listen.   KEY TAKEAWAYS Don't waste your own time. It's too valuable. Especially in growing your own business. Be selfish with your time. Be strict about your diary and scheduling. Be realistic with your meetings and how much time you have. Don't forget to include down time in your diary as well.   BEST MOMENTS “We all can get better at this. Myself included. We all like to think we're efficient and effective but if we look at ourselves in the mirror and we're brutally honest, then I imagine if you're anything like me, there are some improvements that you can see.” “Don't feel obliged just to take a meeting for taking a meeting's sake. Make sure it's going to add value to you, your business and where you want to take your business.” “If it isn't in the diary, it doesn't get done.”   VALUABLE RESOURCES Leadership Revealed Podcast Castledene Sales & Lettings   ABOUT THE HOST John has several Estate and Letting Agencies in the North East of England. He also has a consultancy business, in which he teaches other agents how to grow and scale a sustainable business. John is recording podcasts to grow in the estate agency space, but also to try and break into other industries. The formula John has developed for estate agency success, is transferable into other SME industries.   CONTACT METHOD https://www.facebook.com/agencyconsulting/ https://www.linkedin.com/in/john-paul-14167211/ johnpaul@agency-consulting.co.ukThis show was brought to you by Progressive Media

In this special episode, John talks to Senior Lecturer in Consumer Behaviour and Retailing, Dr. Amna Khan. Dr. Khan uses her consumer and retailing knowledge to provide regular commentary to national, international and regional media outlets, providing interviews to BBC Breakfast, ITV and others as well as giving her expert opinion on Channel 5 retail documentaries. In short, she certainly knows her stuff! During this episode, Dr Khan provides insight into recent changes in consumers' behaviour due to the pandemic, how social media has changed the way we shop, why the Build-To-Rent sector is growing amongst younger people and so much more. Do you want to know why your customers make the decisions they do? Tune into this episode for a very insightful conversation on this topic. Dr Khan's Website - https://dramnakhan.co.uk/Dr Khan's YouTube channel - https://www.youtube.com/@dramnakhan350Dr Khan's Twitter – https://twitter.com/Dr_Amna_Khan   KEY TAKEAWAYS Make use of digital tools and technology to showcase your agency. Social media has played an enormous part in how we shop so make sure you're utilising it to its fullest potential. People want an experience when they shop for a product. Tap into that and create that great experience for them. What would you want to see and experience when looking at your services or products? BEST MOMENTS “The way to become more efficient is to think about how the digital aspects are going to streamline your processes and make things more efficient, time-effective, cost-effective, save you money and save that new buyer, new renter, new seller money too.” “In other ways that we might see internet or tech coming into the sphere of Estate Agents, might be, what I'm seeing in retail, is the use of augmented reality or virtual reality.” “Consumers have changed their value set during the pandemic. They started to reflect and reconsider what was important to them and sustainability was one of the key things that come out.”   VALUABLE RESOURCES Leadership Revealed Podcast Castledene Sales & Lettings   ABOUT THE HOST John has several Estate and Letting Agencies in the North-East of England. He also has a consultancy business, in which he teaches other agents how to grow and scale a sustainable business. John is recording podcasts to grow in the estate agency space, but also to try and break into other industries. The formula John has developed for estate agency success, is transferable into other SME industries.   CONTACT METHOD https://www.instagram.com/johnpaulmentor/ https://www.facebook.com/agencyconsulting/ https://www.linkedin.com/in/john-paul-14167211/ johnpaul@agency-consulting.co.ukSee omnystudio.com/listener for privacy information.

This is a slightly different episode to what you might expect. John describes this one as a ‘self-promo' episode, talking about some of the content in his upcoming online course which has been created by John to help agency owners fully understand the business fundamentals that make the biggest difference to every successful business. During this episode, John touches on some of the topics he will be presenting on in the course, such as budgets and finance, creating a winning team culture and how to make yourself redundant. We are likely looking at a difficult time over the next 12 to potentially 24 months and this course will help you to get ahead on these areas before we start a new year. During the course, you will also hear from John's accountant, where they will have an in-depth discussion on budgets and finance. This is one not to miss out on! For more information about the online course taking place on Thursday 1st December 2022 and how to book your place, click the link below: https://agencyconsulting.lpages.co/own-a-business-in-2023/#tickets   KEY TAKEAWAYS Individuals are not as strong as a solid, well-working team. Creating that winning team culture is very important.   BEST MOMENTS “The reason most people don't have a budget, is pretty much because they don't feel comfortable with the numbers. They don't feel as though they understand it.” “If people feel they're being left out or they're not being communicated to, then descent can set in. People can feel as though they're not part of the team and if they're not part of the team, that's when little side groups and little cliques form.”   VALUABLE RESOURCES Leadership Revealed Podcast Castledene Sales & Lettings   ABOUT THE HOST John has several Estate and Letting Agencies in the North East of England. He also has a consultancy business, in which he teaches other agents how to grow and scale a sustainable business. John is recording podcasts to grow in the estate agency space, but also to try and break into other industries. The formula John has developed for estate agency success, is transferable into other SME industries.   CONTACT METHOD https://www.facebook.com/agencyconsulting/ https://www.linkedin.com/in/john-paul-14167211/ johnpaul@agency-consulting.co.ukSee omnystudio.com/listener for privacy information.

In this episode, John speaks about a popular phrase that he lives by, “How you do the little things is how you do everything.” The little things in life count. They can tell you a lot about a person, how they treat people, how they think etc. Things that we consider to be little and less important can also be hard for a lot of people to do but you can work them into your day. After all… they still need to be done! John starts the day with a freezing cold shower. Not the most enjoyable way to start the day but the benefit he gets from it, out ways the minute it takes to have the shower. John built this into his routine and does this every day because it helps him start the day right. This is a little thing, but it makes a difference. It's worth doing. Here, John provides advice on how you can work to build the little things into your daily routine. You'd be amazed by how much this well help you. Could you improve your routine? Tune into this episode if you want to work on this area of your life.   KEY TAKEAWAYS Doing the little things well means you can do the bigger things better.   BEST MOMENTS “If you don't exert that trust and you don't have that trust ability and you're not trustworthy, then other people aren't going to be loyal to you. They're not going to like you.” “When you say you're going to do something, no matter how small, no matter how tedious, whatever it is, make sure you do it.”   VALUABLE RESOURCES Leadership Revealed Podcast Castledene Sales & Lettings   ABOUT THE HOST John has several Estate and Letting Agencies in the North East of England. He also has a consultancy business, in which he teaches other agents how to grow and scale a sustainable business. John is recording podcasts to grow in the estate agency space, but also to try and break into other industries. The formula John has developed for estate agency success, is transferable into other SME industries.   CONTACT METHOD https://www.facebook.com/agencyconsulting/ https://www.linkedin.com/in/john-paul-14167211/ johnpaul@agency-consulting.co.uk  See omnystudio.com/listener for privacy information.

In this episode, John talks about how he deals with juggling multiple projects at any one time and even provides 6 useful tips on how you can do it better. This is something that we must deal with when we own a business. It can be very difficult to give enough time to people when there are a lot of people you need to speak to or a lot of projects you are managing. So, where do you start? John talks about having clarity of thought and how this helps you to prioritise and compartmentalise as well as how writing several lists will assist you in managing your time better. How are your project management skills? Do you need to improve? Tune into this episode to find out how you can juggle those projects with more ease.   KEY TAKEAWAYS Don't sweat the small stuff. If a project doesn't need your input, don't get involved just to be involved.   BEST MOMENTS “Control the controllables. Don't worry about stuff outside your comfort zone. Don't worry about stuff that you've got absolutely zero influence in.” “Nobody, and I mean nobody, consistently makes good decisions under pressure or under stress. It doesn't happen. Cooler heads must prevail.”   VALUABLE RESOURCES Leadership Revealed Podcast Castledene Sales & Lettings   ABOUT THE HOST John has several Estate and Letting Agencies in the North East of England. He also has a consultancy business, in which he teaches other agents how to grow and scale a sustainable business. John is recording podcasts to grow in the estate agency space, but also to try and break into other industries. The formula John has developed for estate agency success, is transferable into other SME industries.   CONTACT METHOD https://www.facebook.com/agencyconsulting/ https://www.linkedin.com/in/john-paul-14167211/ johnpaul@agency-consulting.co.uk  See omnystudio.com/listener for privacy information.

In this episode, John addresses one of the questions he is most often asked. ‘How do you have so much time to get everything done?' It can often seem that way. The truth is it's all about time management, or as John likes to refer to it as, priority or choice management. You can choose what you spend your time doing and ultimately what you consider to be the most important thing to get done. Plan your time wisely but don't tie yourself into your diary. John talks about delegation and how he has done this in his business as well as being efficient and effective with your time. Do you struggle with productivity? Tune into this episode to listen to why choice management is important for you and your business.   KEY TAKEAWAYS As a business owner, now what to get involved with and what to stay out of. This is all part of time management and using your own time effectively.   BEST MOMENTS “It's all about finding people that you trust.” “Once you have that ability to hand things over, i.e. To delegate to people, then you can concentrate, and you can go on to something else.”   VALUABLE RESOURCES Leadership Revealed Podcast Castledene Sales & Lettings   ABOUT THE HOST John has several Estate and Letting Agencies in the North East of England. He also has a consultancy business, in which he teaches other agents how to grow and scale a sustainable business. John is recording podcasts to grow in the estate agency space, but also to try and break into other industries. The formula John has developed for estate agency success, is transferable into other SME industries.   CONTACT METHOD https://www.facebook.com/agencyconsulting/ https://www.linkedin.com/in/john-paul-14167211/ johnpaul@agency-consulting.co.ukSee omnystudio.com/listener for privacy information.

In this episode, John wanted to talk about something he hasn't spoken about much before in the podcast…leaving a legacy. Many people get into business for the here and now and don't always think about the long game. What are your goals with the business? What will happen to the business when you're no longer around? We need to think about these things. John talks about the meaning of legacy, generational wealth and how to successfully pass on the torch to your next generation. Are you thinking long term? Tune into this episode for advice on how you should be teaching your children to take over the business…successfully.   KEY TAKEAWAYS Preparation is key. Leaving a business legacy to your children means you must teach and prepare them for things they will come up against in life. No one will be as passionate about your business as you. However, if you can pass on the torch successfully and show the next generation why the business is important, you will get somebody who is as closely passionate about it.   BEST MOMENTS “I do believe that the reason we should get into business, is to leave a legacy, as well as the here and now.” “I would rather leave my kids nothing but have them prepped enough in life so that they can go and make their own career. They can forge their own path in life.”   VALUABLE RESOURCES Leadership Revealed Podcast Castledene Sales & Lettings   ABOUT THE HOST John has several Estate and Letting Agencies in the North East of England. He also has a consultancy business, in which he teaches other agents how to grow and scale a sustainable business. John is recording podcasts to grow in the estate agency space, but also to try and break into other industries. The formula John has developed for estate agency success, is transferable into other SME industries.   CONTACT METHOD https://www.facebook.com/agencyconsulting/ https://www.linkedin.com/in/john-paul-14167211/ johnpaul@agency-consulting.co.ukSee omnystudio.com/listener for privacy information.

In this special episode, John talks to Selling Sunset cast member and luxury Real Estate Agent, Maya Vander. Maya has been working in real estate for nearly 10 years and has certainly worked hard to get to where she is. First working in retail, Maya eventually got her real estate license in Los Angeles and worked in 2 other brokerages before starting at The Oppenheim Group. It took 2 years working at The O Group for Maya before Netflix came calling and Selling Sunset was born, a number 1 hit show on Netflix. During this episode, John and Maya talk all things real estate, the differences between the UK and US markets, Selling Sunset and Maya's very own training course available for agents. They also talk about personal branding, a subject John talks about a lot on the podcast. Do you need advice on how to build your brand? Tune into this episode for a great conversation on brand building, luxury real estate and, of course, Selling Sunset!   Follow Maya on Instagram - https://www.instagram.com/themayavander/ Visit Maya's website - https://mayavander.com/ Check out Maya's real estate training course - https://maya-vander.mykajabi.com/successful-real-estate-agent-course   KEY TAKEAWAYS You must be patient and invest time and money in yourself to build your brand. Don't give up.  If you start to lose motivation, work on your mindset. Is there an activity you can do to get your motivation back? Maybe door knocking or cold calling. Something relevant to your industry. BEST MOMENTS “Real estate looks fun and easy but there are a lot of issues in every property and clients are very emotional. You have to be creative. You have to know how to give answers to your clients.” “When you start your business, it's like ok you have your name, but who are you?” “Building your own brand is honestly very important and it took me 10 years to decide I wanted to build my own brand.”   VALUABLE RESOURCES Leadership Revealed Podcast Castledene Sales & Lettings   ABOUT THE HOST John has several Estate and Letting Agencies in the North-East of England. He also has a consultancy business, in which he teaches other agents how to grow and scale a sustainable business. John is recording podcasts to grow in the estate agency space, but also to try and break into other industries. The formula John has developed for estate agency success, is transferable into other SME industries.   CONTACT METHOD https://www.instagram.com/johnpaulmentor/ https://www.facebook.com/agencyconsulting/ https://www.linkedin.com/in/john-paul-14167211/ johnpaul@agency-consulting.co.ukSee omnystudio.com/listener for privacy information.

In this special episode, John talks to Letting Agent and expert property mentor, Katrina Jones. Katrina has a fascinating story. After making the decision at the age of 19 to sell her car, quit her job, change her name, and book a one-way ticket around the world, within 5 years' time she would become an international award-winning Sales and Marketing Manager in Melbourne. Quite the turnaround! She later returned to the UK and got into the property industry. Through a lot of hard work, she discovered her passion and went on to build her own business. John and Katrina have been working together for a few years. Through working together, Katrina managed to systemise her own business within 3 months - a HUGE achievement! During their time together, Katrina talks about Rent to Rent – what it is and how she got into it. Katrina also talks about how much systemising her business made a huge difference to her life and the process of selling her business and what criteria she had for selling. Katrina is currently in the final stages of the handover period with the buyers and is looking forward to having more freedom and time to travel. Are you looking to systemise your business? Tune into this episode for a great conversation on the process of systemising a business.   Follow Katrina on Instagram - https://www.instagram.com/katrina_jones_01/ Visit Katrina's website - https://katrinajones.uk/   KEY TAKEAWAYS If you're selling a business, be confident in your decisions and why you're selling. Don't doubt yourself. Learn to let go. Don't be afraid to let others take the reins.   BEST MOMENTS “When you've got the right mentor and when you've got a really solid goal, it's happening or it's happening. You're just unstoppable.” “This is one of the things I learned during the process of systemisation, and it was a really uncomfortable lesson for me, and it was realising that there are a lot of people out there that will do things a lot better than I can. There are a lot of people out there better, smarter, more experienced in certain aspects and I think letting go of the incredibly limiting belief that I had to be the smartest person in the business otherwise no one would respect me. I had to be constantly in control otherwise things might fall apart. When I learned to completely let go and let people make the mistake and then correct it, I'd be like oh my god, they've done it better.”   VALUABLE RESOURCES Leadership Revealed Podcast Castledene Sales & Lettings   ABOUT THE HOST John has several Estate and Letting Agencies in the North-East of England. He also has a consultancy business, in which he teaches other agents how to grow and scale a sustainable business. John is recording podcasts to grow in the estate agency space, but also to try and break into other industries. The formula John has developed for estate agency success, is transferable into other SME industries.   CONTACT METHOD https://www.instagram.com/johnpaulmentor/ https://www.facebook.com/agencyconsulting/ https://www.linkedin.com/in/john-paul-14167211/ johnpaul@agency-consulting.co.uk  See omnystudio.com/listener for privacy information.

In this special episode, John talks to CEO, Author and Consultant, Marlene Chism. Marlene is a very interesting person. She is a seasoned speaker, advisor and is widely recognised as the leading US authority on stopping workplace drama. John knew Marlene would be a great fit for the podcast because her knowledge will speak to a lot of you who might be struggling with workplace drama and its impact on the office culture. During their time together, John and Marlene talk about how to deal with conflict in the workplace, the significance of facing it head on and how to get better at having these uncomfortable conversations with your team. Marlene is also here to talk about her new book, From Conflict to Courage. This is her fourth leadership book and one not to miss out on. Her book provides exercises, examples, and expert guidance to foster ‘conflict capacity' stop workplace drama and deal fearlessly with difficult issues. Marlene's techniques show leaders how to increase leadership clarity, identify obstacles and reduce resistance to conflict. Are you a good communicator? Are you struggling with your team? Tune into this episode for an in-depth conversation on dealing with conflict in the workplace. Follow Marlene on LinkedIn - https://www.linkedin.com/in/marlenechism/ Visit Marlene's website and order her new book - https://marlenechism.com/ KEY TAKEAWAYS You must face conflict head on and as early as possible. Don't pass the book. When it comes to dealing with workplace conflict, staff should know exactly who to come to for help and feel comfortable to do so. Everyone needs to feel confident and comfortable at work. If there any unresolved issues, this will affect the whole working environment and other staff members. BEST MOMENTS “Understand that conflict itself is not the problem. The real problem is mismanagement. So, if mismanagement is the problem, once we learn how to identify conflict and manage it differently, then we just get to be better leaders, have better lives, that improves every facet of our lives.” “There's no conflict unless there is inner conflict first.” VALUABLE RESOURCES Leadership Revealed Podcast Castledene Sales & Lettings ABOUT THE HOST John has several Estate and Letting Agencies in the North-East of England. He also has a consultancy business, in which he teaches other agents how to grow and scale a sustainable business. John is recording podcasts to grow in the estate agency space, but also to try and break into other industries. The formula John has developed for estate agency success, is transferable into other SME industries. CONTACT METHOD https://www.instagram.com/johnpaulmentor/ https://www.facebook.com/agencyconsulting/ https://www.linkedin.com/in/john-paul-14167211/ johnpaul@agency-consulting.co.uk See omnystudio.com/listener for privacy information.

In this episode, John talks about the importance of recognising that you do, whatever role you are in, work in sales. A scary topic for some but John provides some extremely useful advice on how to improve your confidence in selling. It's tough in real estate right now. Things aren't happening as quickly as they used to and we need to do whatever we can to get the work in. Through John's own coaching business, he has found that a lot of people say they are an agent but don't work in sales. To put it simply, this is NOT TRUE! Sales sounds scary to a lot of people but it really doesn't have to be. You just need to work on some key things to improve quickly. For John, it has been about practice. During this episode, John says that role play has helped him to become more comfortable when selling, which in turn improves your own confidence in how you approach these situations. How confident are you in selling your service and/or product? Tune into this episode if you want to learn how to improve your self-confidence and become a better salesperson.   KEY TAKEAWAYS Everyone is in sales. Whatever role you are in, you are selling something. Put yourself out there. Try public speaking if the opportunity arises. This improves your selling confidence quickly.   BEST MOMENTS “Every interaction we have with the general public or somebody that may want to buy or use our product or service, then we have to sell ourselves”. “If I'm not prepared to put in the hard graft and become uncomfortable in certain situations, I do not get to moan and twist when I don't get the business in”.   VALUABLE RESOURCES Leadership Revealed Podcast Castledene Sales & Lettings   ABOUT THE HOST John has several Estate and Letting Agencies in the North East of England. He also has a consultancy business, in which he teaches other agents how to grow and scale a sustainable business. John is recording podcasts to grow in the estate agency space, but also to try and break into other industries. The formula John has developed for estate agency success, is transferable into other SME industries.   CONTACT METHOD https://www.facebook.com/agencyconsulting/ https://www.linkedin.com/in/john-paul-14167211/ johnpaul@agency-consulting.co.uk See omnystudio.com/listener for privacy information.

In this special episode, John talks to Teacher, Coach and Author, Nicholas Janni. Nicholas has a fascinating background. His father was a world-famous film producer, and his mother was one of the first women to gain a scholarship to Oxford University. An impressive family indeed but Nicholas certainly worked extremely hard to get to where he is today. With early influence from his father, Nicholas began his first career in the theatre and worked as a Theatre Director for 20 years. He later left the theatre, creating a consultancy which grew and grew and continues to work with Executives around the world today. Nicholas now teaches at two of the top business schools in the world, University of Oxford's Saïd Business School and the IMD Business School in Switzerland. He has also taken a leap out on his own and has now written a fascinating book entitled ‘Leader as Healer'. Nicholas's book, ‘Leader as Healer', argues that an urgent upgrade is needed in how managers must think and practice leadership. The type of leadership that Nicholas discusses in his book is necessary in a post-COVID world. During this episode, John and Nicholas talk about the importance of introspection, the existing toxicity in many current leaders and how we are moving forward with this with a new type of leadership. John even follows a live teaching practice from Nicholas! Do you use healing to help you lead? Tune in to this episode for a great conversation on modern day leadership. Follow Nicholas on LinkedIn - https://www.linkedin.com/in/nicholas-janni-976b3817/ Visit Nicholas's website - https://www.nicholasjanni.com/ Order Nicholas's book, ‘Leader as Healer' - https://www.nicholasjanni.com/book-leader-as-healer/   KEY TAKEAWAYS It is important to be present in the moment with people. It can make the biggest difference. If you are a leader and you are running a stressful meeting, are you confident enough to recognise this type of environment and are you comfortable enough to address it and relieve the tension and anxiety in the room?   BEST MOMENTS “Most people have no idea what real listening means for instance, because real listening involves all of my faculties. Not just my thinking. Not just my speaking”. “In essence, I talk a lot about doing and being and we're absolutely over-dominated by doing. We've lost a sense for the most part of being”. “When you're in the presence of a leader who is really present, first of all you feel listened to. You feel received. That's priceless”. “If you're not curious about people, don't be a leader”.   VALUABLE RESOURCES Leadership Revealed Podcast Castledene Sales & Lettings   ABOUT THE HOST John has several Estate and Letting Agencies in the North-East of England. He also has a consultancy business, in which he teaches other agents how to grow and scale a sustainable business. John is recording podcasts to grow in the estate agency space, but also to try and break into other industries. The formula John has developed for estate agency success, is transferable into other SME industries.   CONTACT METHOD https://www.instagram.com/johnpaulmentor/ https://www.facebook.com/agencyconsulting/ https://www.linkedin.com/in/john-paul-14167211/ johnpaul@agency-consulting.co.uk See omnystudio.com/listener for privacy information.

In this episode, John delves into the significance of reading and why this task helps to create stronger leaders. John is an avid reader himself (as you'll know from previous episodes) and has a sizeable library of great books. Reading has helped John to improve on many of his existing traits, including how to communicate better, empathy, critical thinking, and other areas. John touches on how reading can make you a better, more well-rounded person, using Winston Churchill as an example of how reading changed John's original belief on him. Whether you own a business, manage a team or are a part of the workforce yourself, reading will help you. The skills that John talks about in this episode are vital in being a great team leader and becoming a better communicator. How many books per month do you read? Tune into this episode if you want to learn how reading can improve your mental health and make you a better person.   KEY TAKEAWAYS Reading creates a stronger mindset. When reading and learning about a specific topic, read from different perspectives and authors. This helps to develop unbiased and informed opinions. Reading expands your vocabulary and communication skills. You will likely come across words you haven't heard before or don't know the real definition of. You can then go away and learn about these words and start to use them in your everyday life.   BEST MOMENTS “The more you read, the more information you will retain and the more you will actually know”. “Reading a lot of books on different topics, also makes you more interesting”.   VALUABLE RESOURCES Leadership Revealed Podcast Castledene Sales & Lettings   ABOUT THE HOST John has several Estate and Letting Agencies in the North East of England. He also has a consultancy business, in which he teaches other agents how to grow and scale a sustainable business. John is recording podcasts to grow in the estate agency space, but also to try and break into other industries. The formula John has developed for estate agency success, is transferable into other SME industries.   CONTACT METHOD https://www.facebook.com/agencyconsulting/ https://www.linkedin.com/in/john-paul-14167211/ johnpaul@agency-consulting.co.uk See omnystudio.com/listener for privacy information.

In this special episode, John talks to Executive Confidence Coach, Beth Hope. Beth is a true expert in her field. She is a qualified coach and has a MSc in Psychology and neuroscience of mental health. During their time together, John and Beth talk all things confidence, how to achieve a higher level of confidence and the art of ‘active listening'. Beth states on her website that confidence underpins everything we do. This is very true. In our personal and professional lives, we all possess a certain level of confidence. We also deal with internal monologues and inner critics that can get the better of us in situations that we wish weren't happening. Beth provides some fantastic advice and tips on how to deal with your inner critic. This is honestly a great conversation and John took a lot away from the interview with Beth and you will too. If you are working on self-improvement and want to boost your authentic confidence, this is the episode for you. How confidently fit are you? Tune in to this episode for an informative chat on boosting your confidence at work.   Follow Beth on Instagram - https://www.instagram.com/andhopelifecoaching/ Visit Beth's website - https://www.andhope.co.uk/ Email Beth - beth@andhope.co.uk   KEY TAKEAWAYS A big misconception is people think you either have or you don't have confidence. We all possess a level of confidence. You need to ask yourself how confidently fit you currently are and what you can do to train yourself to be more confident. See failure as an opportunity to learn and to grow. Without missteps, it's hard to keep climbing.   BEST MOMENTS “Fundamental to coaching and I've been asked ‘What's the most effective tool?' and all of that, and my answer is always going to be active listening, and I think the key to that is active”. “I always say with clients and through the coaching process, is structure or any of these things that we work on, it's about creating a climbing frame not a cage”. “Everyone always likes to tell you that buying and selling houses is one of the most stressful kinds of life experiences that we go through, and you have the opportunity to make that calm for someone as much as possible”.   VALUABLE RESOURCES Leadership Revealed Podcast Castledene Sales & Lettings   ABOUT THE HOST John has several Estate and Letting Agencies in the North-East of England. He also has a consultancy business, in which he teaches other agents how to grow and scale a sustainable business. John is recording podcasts to grow in the estate agency space, but also to try and break into other industries. The formula John has developed for estate agency success, is transferable into other SME industries.   CONTACT METHOD https://www.instagram.com/johnpaulmentor/ https://www.facebook.com/agencyconsulting/ https://www.linkedin.com/in/john-paul-14167211/ johnpaul@agency-consulting.co.uk See omnystudio.com/listener for privacy information.

In this episode, John talks about why values are extremely important in business. After all, these are the things that will drive your business forward. There are many times in life, both in business and in your personal life, when a lot of things come down to our values. In business, recruiting is an important time to make sure the applicant has the same values as you and your business. John's business value is simple…'Be Better'. Short, straight to the point and more importantly exactly what John wants and needs from people. One of many good tips that John provides is to not have too many values. Between 1 and 3 is good. Do you have your business values in line and does your staff work by them? Tune into this episode for advice on what you should be doing to deal with your business setbacks.   KEY TAKEAWAYS You cannot pick and choose your values. They are part of who you are. Values must come from the top of the business down.   BEST MOMENTS “When you have values, it allows you to make better, more controlled, more accurate decisions, which are true to you”. “If somebody is not performing but they've got the right values, it's worth putting that extra effort in to upscale them, give them the training and development because we know the values are going to be there once they've fully scaled, fully trained and developed”.   VALUABLE RESOURCES Leadership Revealed Podcast Castledene Sales & Lettings   ABOUT THE HOST John has several Estate and Letting Agencies in the North East of England. He also has a consultancy business, in which he teaches other agents how to grow and scale a sustainable business. John is recording podcasts to grow in the estate agency space, but also to try and break into other industries. The formula John has developed for estate agency success, is transferable into other SME industries.   CONTACT METHOD https://www.facebook.com/agencyconsulting/ https://www.linkedin.com/in/john-paul-14167211/ johnpaul@agency-consulting.co.uk See omnystudio.com/listener for privacy information.

In this episode, John talks about the teachable moments he came across throughout his sporting career and how he applied these teachings to business. John has enjoyed a career in several sporting fields, even training with world-class UFC champions. John has also interviewed brilliant Rugby players and coaches for the podcast. He has managed to not only personally learn from sporting failures but has spoken to experts who have done the same. During this episode, John talks about the areas of business wins and failures that can run parallel to sporting wins and failures. He also talks about how you can learn from these, with help from some of John's Facebook group members. Tune into this episode for some potential teachings you can take away!   KEY TAKEAWAYS Put the HARD work in. The physical and mental hard work. Learn from your failures and put those teachings into practice. Don't just sit on them.    BEST MOMENTS “There is absolutely no substitute for hard graft”. “Every single successful person gets up earlier than the average person”. “The fitter you are, the longer you can work”.   VALUABLE RESOURCES Leadership Revealed Podcast Castledene Sales & Lettings   ABOUT THE HOST John has several Estate and Letting Agencies in the North East of England. He also has a consultancy business, in which he teaches other agents how to grow and scale a sustainable business. John is recording podcasts to grow in the estate agency space, but also to try and break into other industries. The formula John has developed for estate agency success, is transferable into other SME industries.   CONTACT METHOD https://www.facebook.com/agencyconsulting/ https://www.linkedin.com/in/john-paul-14167211/ johnpaul@agency-consulting.co.uk See omnystudio.com/listener for privacy information.

In this episode, John talks about the often-disruptive scenario of dealing with setbacks in business and how to make sure you address them correctly. Unfortunately, dealing with setbacks is something we all come across, in both our personal lives as well as business. Unless you are walking around wrapped in bubble wrap, this really does hit us all. John provides some useful advice, even talking about things he has gone through, on what you can work on to make sure you identify these problems and take the first steps in dealing with them correctly. One step being that you can learn and deconstruct your business issues. Do you know anyone and/or are able to trust anyone to help you with your setback? Tune into this episode for advice on what you should be doing to deal with your business setbacks.   KEY TAKEAWAYS Don't let things spiral out of your control. If you have a setback, deal with it head on. There is nothing wrong in asking for help or advice.   BEST MOMENTS “If you're not looking at it positively, guess what you can't do. You can't find solutions to it”. “Negativity never solves a problem”. “There is absolutely no point in having issues or problems, if you're not going to learn from it”.   VALUABLE RESOURCES Leadership Revealed Podcast Castledene Sales & Lettings   ABOUT THE HOST John has several Estate and Letting Agencies in the North East of England. He also has a consultancy business, in which he teaches other agents how to grow and scale a sustainable business. John is recording podcasts to grow in the estate agency space, but also to try and break into other industries. The formula John has developed for estate agency success, is transferable into other SME industries.   CONTACT METHOD https://www.facebook.com/agencyconsulting/ https://www.linkedin.com/in/john-paul-14167211/ johnpaul@agency-consulting.co.uk See omnystudio.com/listener for privacy information.

In this episode, John provides useful advice on how to grow your business with world class basics in place. We all know that for self-improvement, you have to have the basics nailed. John addresses some of these basics, such as consistency, not compromising and many more. ‘Embrace the change', a phrase that John talks about in this episode, shows how important it is to embrace grit and determination and use them as tools in your arsenal. Do you have your basics in place? What are your non-negotiables? Tune into this episode for John's top 5 tips for making your business a success with world class basics!   KEY TAKEAWAYS It's all in the hard work you put in and how you should turn up for yourself every day.   BEST MOMENTS “Being successful is not easy but also being successful is not difficult”. “You can't have a day off when you want to be the best”.   VALUABLE RESOURCES Leadership Revealed Podcast Castledene Sales & Lettings   ABOUT THE HOST John has several Estate and Letting Agencies in the North East of England. He also has a consultancy business, in which he teaches other agents how to grow and scale a sustainable business. John is recording podcasts to grow in the estate agency space, but also to try and break into other industries. The formula John has developed for estate agency success, is transferable into other SME industries.   CONTACT METHOD https://www.facebook.com/agencyconsulting/ https://www.linkedin.com/in/john-paul-14167211/ johnpaul@agency-consulting.co.uk See omnystudio.com/listener for privacy information.

In this first episode of 2022, John talks about how to make this year your best one yet. Most of us do it every year where we say, "This is going to be my best year" or "This is my year". *Pause for eye roll!* Well...it can happen, and it will if you really want it to. During this episode, John talks about planning for success and the steps you need to put in place to achieve your 2022 goals. As part of your planning, John addresses the importance of ‘marginal gains', a term used to demonstrate little improvements you can make in your business and yourself, leading to bigger things. John also provides some of his own tips and examples of what he did last year to improve the business. Some of which you may like to adopt and implement in your own strategy. For all agents out there, we can't exactly predict what the market is going to be like this year, but you can get ahead to BE the market. Are you hoping to have a better 2022? Tune into this episode to listen to the first one of the new year and hear how you can make this year the best one yet.   KEY TAKEAWAYS Plan, plan, plan. Be specific with what you want in your business and even set short term goals to have a great 2022. It's important to work on yourself, physically and mentally. This will make a big difference to you, and you can count it as part of your marginal gains.   BEST MOMENTS “If we do the little things, those little marginal gains, we've got such a good chance of making 2022 the best year possible”.   VALUABLE RESOURCES Leadership Revealed Podcast Castledene Sales & Lettings   ABOUT THE HOST John has several Estate and Letting Agencies in the North East of England. He also has a consultancy business, in which he teaches other agents how to grow and scale a sustainable business. John is recording podcasts to grow in the estate agency space, but also to try and break into other industries. The formula John has developed for estate agency success, is transferable into other SME industries.   CONTACT METHOD https://www.facebook.com/agencyconsulting/ https://www.linkedin.com/in/john-paul-14167211/ johnpaul@agency-consulting.co.uk See omnystudio.com/listener for privacy information.

In this episode, John delivers some great news…a new business has just been acquired! This is always an exciting time and John goes into detail on how the deal was found, how the deal was negotiated and what the deal means – some tips and advice you will be able to take away with you! Obviously, John can't go into too much detail, but he does provide you with some great behind the scenes information. Acquisitions are a big part of John's business strategy, and he even explains in this episode that although organic growth is great and does happen, pushing forward and acquiring a business is the way to go and what you should focus more on. Are you looking to buy a new business? Do you want to improve your negotiation skills? Tune into this episode to hear the announcement as well as what you can do to work on your acquisitions in 2022 and beyond.   KEY TAKEAWAYS Don't just rely on organic growth to grow your business. Put yourself out there and push forward with doing it your way.   BEST MOMENTS “Acquisition is a real, real big way and a quick way to get where you need to be, if you're looking to grow and scale your business”. “If you want to buy businesses in 2022, you need to start making yourself known”.   VALUABLE RESOURCES Leadership Revealed Podcast Castledene Sales & Lettings   ABOUT THE HOST John has several Estate and Letting Agencies in the North East of England. He also has a consultancy business, in which he teaches other agents how to grow and scale a sustainable business. John is recording podcasts to grow in the estate agency space, but also to try and break into other industries. The formula John has developed for estate agency success, is transferable into other SME industries.   CONTACT METHOD https://www.facebook.com/agencyconsulting/ https://www.linkedin.com/in/john-paul-14167211/ johnpaul@agency-consulting.co.uk See omnystudio.com/listener for privacy information.

In this episode, John provides some great advice on how to deal with pressure. Pressure comes to us in many ways and in different parts of our lives. It can be hard to deal with but there are things you can do to avoid this. We are now approaching the festive time of year which means many Agents are finding it difficult to sell because people are less likely to buy properties. During this episode, John tells you what you could be doing better to reduce levels of stress and pressure. He talks about how to create lists of things to do and how to re-order what you consider priorities. This will make a major difference to your day. John also talks about how it's important to learn from dealing with pressure and how after you've gone through something like that, you should take time to sit back, reflect and ask yourself what you can do to avoid it in the future. Are you under pressure in your business? Tune into this episode for some sound advice on what you should be doing to deal with pressure.   KEY TAKEAWAYS Remember to take regular breaks in between working through a list of things to do. Don't push yourself too far. Be realistic. Do you have the resources, the staff etc. to complete all you need to do in a certain amount of time? If not, don't push yourself too hard. You will burn out very quickly.   BEST MOMENTS “If you've got a list of 10 or 15 things as some of you may well have, if not more, there's no point just sitting down there and just working like a spartan and being a little bit of a martyr just working through it. You've got to take regular breaks”. “Control the controllables and accept the rest”.   VALUABLE RESOURCES Leadership Revealed Podcast Castledene Sales & Lettings   ABOUT THE HOST John has several Estate and Letting Agencies in the North East of England. He also has a consultancy business, in which he teaches other agents how to grow and scale a sustainable business. John is recording podcasts to grow in the estate agency space, but also to try and break into other industries. The formula John has developed for estate agency success, is transferable into other SME industries.   CONTACT METHOD https://www.facebook.com/agencyconsulting/ https://www.linkedin.com/in/john-paul-14167211/ johnpaul@agency-consulting.co.uk See omnystudio.com/listener for privacy information.

In this special episode, John talks to Leadership Strategist and Coach, Sile Walsh. Sile specialises in inclusion and leadership, with a background in coaching psychology and organisational development, and over 10 years working with clients across a number of sectors both nationally and internationally with clients in the USA, UK, and Europe. Sile helps to create more inclusive working environments, supporting change management, leadership development, inclusion and diversity, and organisational development programmes. Sile was voted in the top 10 coaches in Dublin by Influence and Digest and has spoken on a number of stages. During their time together, John and Sile talk about the different types of leadership, how men and women are rewarded differently in leadership positions and how we are moving away from the traditional face of leadership – a great in-depth conversation on this subject! Is your business “ageing out” of its current leadership team? How effective is your leadership strategy? Tune in to this episode for a great back and forth on leadership and inclusivity.   Follow Sile on Twitter - https://twitter.com/SileWalsh1 Visit Sile's website - https://www.silewalsh.com/about Watch Sile's leadership videos - https://bit.ly/3ESACnJ   KEY TAKEAWAYS It is important to lead by creating environments where people can thrive. You must evolve as a business and not ignore when certain areas within it need improving. Leadership is about others. You lead through others performance.   BEST MOMENTS “Inclusive leadership is learning how to include people, utilising your leadership, so that you can help people bring all of themselves in, bring their diversity, that you may not know about”. “Inclusion is an evolution of how we interact with each other and how we engage within society”. “What we're seeing now is that there is an expectation from leaders to honour how they're leading and what the success they're creating is, rather than taking ownership for it”.   VALUABLE RESOURCES Leadership Revealed Podcast Castledene Sales & Lettings   ABOUT THE HOST John has several Estate and Letting Agencies in the North-East of England. He also has a consultancy business, in which he teaches other agents how to grow and scale a sustainable business. John is recording podcasts to grow in the estate agency space, but also to try and break into other industries. The formula John has developed for estate agency success, is transferable into other SME industries.   CONTACT METHOD https://www.instagram.com/johnpaulmentor/ https://www.facebook.com/agencyconsulting/ https://www.linkedin.com/in/john-paul-14167211/ johnpaul@agency-consulting.co.uk See omnystudio.com/listener for privacy information.

In this episode, John talks about the similarities and differences of sales and marketing, why they should work so closely together and even provides some great advice on creating the best strategies and marketing plans. Having a strategy in business is vital. The most vital perhaps. You need to know where you want to go with your business and a strong strategy will help you do this. John has spent a lot of time concentrating on these areas of the business in the last few years. He knows how important these areas are to get your brand message out there. Do you know your demographic? What does your current strategy REALLY do for your business? Tune into this episode for some sound advice on what you should be focussing on.   KEY TAKEAWAYS The differences between sales and marketing are quite subtle and closely linked. Communicate effectively and consistently.   BEST MOMENTS “It doesn't matter if you're in car sales, if you're a Double-Glazing Salesman or even an Estate Agent, if you get your message right and you get it out to your target audience, then it is going to bring in the leads”. “The message is more important than the medium”.   VALUABLE RESOURCES Leadership Revealed Podcast Castledene Sales & Lettings   ABOUT THE HOST John has several Estate and Letting Agencies in the North East of England. He also has a consultancy business, in which he teaches other agents how to grow and scale a sustainable business. John is recording podcasts to grow in the estate agency space, but also to try and break into other industries. The formula John has developed for estate agency success, is transferable into other SME industries.   CONTACT METHOD https://www.facebook.com/agencyconsulting/ https://www.linkedin.com/in/john-paul-14167211/ johnpaul@agency-consulting.co.uk See omnystudio.com/listener for privacy information.

In this special episode, John talks to Speaker, Teacher and Author, Peter Docker. Peter has a unique take on leadership and comes with a wealth of experience. His new book is called ‘Leading from the Jumpseat: How to Create Extraordinary Opportunities by Handing Over Control', which is a fantastic guide to learning and being able to hand over control – something John has spoken about in previous social media posts and podcast episodes. Within Peter's new book, he delivers the message that leadership is about lifting people up and giving them the space, they need so that, when the time is right, they can take the lead. For this book, Peter draws on his 25-year career in the Royal Air Force, and over 14 years spent partnering with businesses around the world, Peter's goal is to inspire others to Lead from the Jumpseat. Peter is also co-author of Find Your Why, with global sales of over 420,000, and previously a founding Igniter at Simon Sinek Inc. During their time together, John and Peter talk about the importance of content and context, letting go so your team can thrive and Peter even talks about a very dramatic moment when in was in a life-or-death situation and faced with a very tough decision. Tune in to this episode for a great back and forth on all thing's real leadership.   Also, Peter's new book is available NOW so don't forget to make your purchase! Click the links below to learn more about Peter and to order your copy of the book. Follow Peter on Instagram - https://www.instagram.com/peterdocker/ Visit Peter's website - https://www.whynotunlimited.com/ Buy Peter's book - https://smarturl.it/gypw4g   KEY TAKEAWAYS It's ok not to be the smartest person in the room. Be willing and open to listening to your team and even accepting whey they have the best answer when you don't. Be clear to every member of your team what you stand for.   BEST MOMENTS “We've got a lot of things that separate us in this world, between countries, nations, cultures, whatever. There's so much more that is common between us, and I think that's what I've learned the most, travelling the world and meeting people”. “When we're in situations where we don't know the answer, where it's unknown territory, then what guides us is what we stand for, what we believe in and what commitment we have”.   VALUABLE RESOURCES Leadership Revealed Podcast Castledene Sales & Lettings   ABOUT THE HOST John has several Estate and Letting Agencies in the North-East of England. He also has a consultancy business, in which he teaches other agents how to grow and scale a sustainable business. John is recording podcasts to grow in the estate agency space, but also to try and break into other industries. The formula John has developed for estate agency success, is transferable into other SME industries.   CONTACT METHOD https://www.instagram.com/johnpaulmentor/ https://www.facebook.com/agencyconsulting/ https://www.linkedin.com/in/john-paul-14167211/ johnpaul@agency-consulting.co.uk See omnystudio.com/listener for privacy information.

In this episode, John provides his top 5 tips on how to grow and scale your business. There is so much that goes into growing and scaling a business and narrowing it down to John's top 5things was a challenge. These tips will allow you to understand the path you need to take to successfully do this. John places a strong importance on getting feedback from your staff – good and bad. Accepting the feedback and suggestions from your staff, although sometimes hard, will make a difference to where you want to drive the business. Are you open to new ideas? Are you willing to accept change in order to benefit the business? Tune into this episode for John's advice on what you should be doing to drive your business forward.   KEY TAKEAWAYS Being open to change is very important. If it's not your idea that is the best idea, that's ok. It's about getting your business to where it needs to be. Take time to understand your staff's ideas about the business.   BEST MOMENTS “If you're not open to change or suggestions, forget it”. “From little acorns, great oaks grow”.   VALUABLE RESOURCES Leadership Revealed Podcast Castledene Sales & Lettings   ABOUT THE HOST John has several Estate and Letting Agencies in the North East of England. He also has a consultancy business, in which he teaches other agents how to grow and scale a sustainable business. John is recording podcasts to grow in the estate agency space, but also to try and break into other industries. The formula John has developed for estate agency success, is transferable into other SME industries.   CONTACT METHOD https://www.facebook.com/agencyconsulting/ https://www.linkedin.com/in/john-paul-14167211/ johnpaul@agency-consulting.co.uk See omnystudio.com/listener for privacy information.

In this special episode, John talks to Founder of Brandable & Co., Sallee Poinsette-Nash. Sallee is one of the UK's leading people-brand experts and on a mission to make business more human. Her company, Brandable & Co. is an award-winning agency specialising in personal, career and leadership brand strategy and development. Sallee describes herself as an “introvert who loves people”. She has over 20 years of high-level business and brand building experience, gained from CEO and COO positions, international project delivery, brand strategy and advisory board roles to a high-profile client list. Sallee was named one of the ‘Top 12 Women to Watch' 2020, one of Sifted's ‘Top Ten European start-up influencers' as well as being listed as one of the '14 most important start-up influencers in London' 2018 – VERY impressive! In this interview, Sallee provides useful information on how to grow your social media following, the importance of testing, measuring, and tweaking your strategies, becoming more confident in business as well as so much more. Tune in to this episode for a great back and forth on all things marketing and personal vs corporate branding. Social media promotions and links: Brandable & Co.  LinkedIn: https://www.linkedin.com/company/brandableandco/ Instagram: https://www.instagram.com/brandableandco/ Twitter: https://twitter.com/brandableandco Free resources link (as mentioned in this episode): https://www.brandableandco.com/guides   Sallee Poinsette-Nash LinkedIn: https://www.linkedin.com/in/salleepoinsettenash/ Instagram: https://www.instagram.com/salleespeaks/ Twitter: https://twitter.com/salleespeaks   KEY TAKEAWAYS Pick collaborators wisely. Associate with brands that have established trust, and this will help to grow your audience/client base. Don't hide behind your corporate persona. People like to hear from people – not a robot!   BEST MOMENTS “You are human, so act like it” “If you can't find your answer, ask your audience” “Testing and measuring and continually tweaking is so important”   VALUABLE RESOURCES Leadership Revealed Podcast Castledene Sales & Lettings   ABOUT THE HOST John has several Estate and Letting Agencies in the North-East of England. He also has a consultancy business, in which he teaches other agents how to grow and scale a sustainable business. John is recording podcasts to grow in the estate agency space, but also to try and break into other industries. The formula John has developed for estate agency success, is transferable into other SME industries.   CONTACT METHOD https://www.instagram.com/johnpaulmentor/ https://www.facebook.com/agencyconsulting/ https://www.linkedin.com/in/john-paul-14167211/ johnpaul@agency-consulting.co.uk See omnystudio.com/listener for privacy information.

In this episode, John provides some helpful advice on how to avoid and get out of a rut. Following listener feedback John received on the previous episode of dealing with overwhelm and burnout, John wanted to elaborate further on this subject and what to do when these emotions have already hit you. One thing John stresses is to not aim for perfection – it doesn't exist! Putting 1 foot in front of the other is what you need to do to get back on track in reaching your goals. John talks about physical and mental health and why these are extremely important to get you where you need to be. Do you struggle to carry on when times are hard? Do you need to reassess your goals? Tune into this episode for John's advice on what you can do to get back on track.   KEY TAKEAWAYS Recognition and acceptance are important. These will help you to take action. Break your goals down. Turn them into smaller, weekly goals. Make them realistic and achievable. Look after your physical and mental health and wellbeing. This is very important.   BEST MOMENTS “Perfect is unattainable”. “If you can have manageable, little, mini goals and you can look at them and aim towards them, quite often and every week, every month, every quarter, then again that will help you get out of your rut”.   VALUABLE RESOURCES Leadership Revealed Podcast Castledene Sales & Lettings   ABOUT THE HOST John has several Estate and Letting Agencies in the North East of England. He also has a consultancy business, in which he teaches other agents how to grow and scale a sustainable business. John is recording podcasts to grow in the estate agency space, but also to try and break into other industries. The formula John has developed for estate agency success, is transferable into other SME industries.   CONTACT METHOD https://www.facebook.com/agencyconsulting/ https://www.linkedin.com/in/john-paul-14167211/ johnpaul@agency-consulting.co.uk See omnystudio.com/listener for privacy information.

In this episode, John talks about his previous experiences with burnouts in business and how to avoid these pitfalls. A lot of people's mental health has taken a toll during the several lockdowns we have all experienced, but it is good to know that there are things we can all do to combat burnouts and take time to recharge. John talks about how improvements in his physical fitness have helped him to feel better, both physically and mentally, and how this has contributed to more productive working days. Finding a routine also helps you to stay on track and avoid overworking yourself. It is also important to remember that taking time for yourself is important, so don't forget to take those holiday days off work! Tune into this episode for John's advice on what you can do to avoid burnouts.   KEY TAKEAWAYS Holidays are very important. Take the time for yourself that you need. Having a strong team and leader in your business whilst you are away on a break, will enable you to switch off. Don't find an excuse to check your work emails!   BEST MOMENTS “If you don't love what you do, then you need to have a long hard think about is it right for you? because again, if you don't enjoy it, that burnout phase is going to come a hell of a lot quicker”.   VALUABLE RESOURCES Leadership Revealed Podcast Castledene Sales & Lettings   ABOUT THE HOST John has several Estate and Letting Agencies in the North East of England. He also has a consultancy business, in which he teaches other agents how to grow and scale a sustainable business. John is recording podcasts to grow in the estate agency space, but also to try and break into other industries. The formula John has developed for estate agency success, is transferable into other SME industries.   CONTACT METHOD https://www.facebook.com/agencyconsulting/ https://www.linkedin.com/in/john-paul-14167211/ johnpaul@agency-consulting.co.uk See omnystudio.com/listener for privacy information.

In this episode, John provides some helpful advice on how to be more organised and productive if you want to run a business. As a CEO, John has a lot to focus on, plan and structure into his working weeks and things can change at the drop of a hat. Learning to adapt to these situations and changes is vital if you want to work effectively with other people. Highly organised people make sure they find time somewhere in their day/week to get the important jobs done. However, this is a skill not everyone finds so easy. There are tools out there to help you improve and become a much more organised and productive person. You just have to know where to look! John touches on some of the tools and apps he uses to help him plan his projects, including CRM systems such as Asana. These systems can have a massive impact on the way you work and ensure you finish tasks before they are due. Tune into this episode for John's advice on what you can do to change bad habits.   KEY TAKEAWAYS Using a CRM system will greatly benefit you in structuring your days, weeks, and months. Be prepared. Have a backup plan in case something goes wrong with your project. This will save you time.   BEST MOMENTS “The vast majority of people are not being realistic”.   VALUABLE RESOURCES Leadership Revealed Podcast Castledene Sales & Lettings   ABOUT THE HOST John has several Estate and Letting Agencies in the North East of England. He also has a consultancy business, in which he teaches other agents how to grow and scale a sustainable business. John is recording podcasts to grow in the estate agency space, but also to try and break into other industries. The formula John has developed for estate agency success, is transferable into other SME industries.   CONTACT METHOD https://www.facebook.com/agencyconsulting/ https://www.linkedin.com/in/john-paul-14167211/ johnpaul@agency-consulting.co.uk See omnystudio.com/listener for privacy information.

In this episode, John talks about the importance of protecting your own time and why you should be obsessive about it. John talks about the power of no and how using this word can greatly benefit your time management skills. It is impossible to be all things to all people. It is something many of us strive to be, but you only end up spreading yourself too thin. As a boss/business owner/entrepreneur, in most cases you can and SHOULD delegate tasks to the right people. This can only free up your time to get on with the important things you need to do. Listen to this episode for John's advice on how to protect your own time.   KEY TAKEAWAYS You need to put a lot of time into a project to be able to systemise and recruit effectively. Entrepreneurs and CEO's have to be real experts at time management.   BEST MOMENTS “If you chase 2 rabbits, you won't catch either”. “If you're doing too many deals or you're doing too many things or whatever it is, then you're not going to be able to give the best version of yourself and your ability into anything”.   VALUABLE RESOURCES Leadership Revealed Podcast Castledene Sales & Lettings   ABOUT THE HOST John has several Estate and Letting Agencies in the North East of England. He also has a consultancy business, in which he teaches other agents how to grow and scale a sustainable business. John is recording podcasts to grow in the estate agency space, but also to try and break into other industries. The formula John has developed for estate agency success, is transferable into other SME industries.   CONTACT METHOD https://www.facebook.com/agencyconsulting/ https://www.linkedin.com/in/john-paul-14167211/ johnpaul@agency-consulting.co.uk See omnystudio.com/listener for privacy information.

In this special episode, John talks to Olympic gold winning Rugby Sevens coach, Ben Ryan. Ben is the most successful men's Rugby Sevens coach in the world and the only coach to win continental, world, and Olympic titles – how amazing is that! Ben has been working at the top end of international sport for over a decade. Many of you will have heard of Ben's name and his story is nothing short of amazing. After working as a professional rugby player, Ben's eventual move to Fiji saw him coach the Fijian 7s team to winning gold at the 2016 Rio Olympics. Ben was later named Ratu Peni Raini Latianara in Fiji, became Chief in the province of Serua, and was awarded the Companion of the Order of Fiji, the highest order attainable on the Islands. There are even talks about having his story made into a film! During John's time with Ben, they talk about Ben's remarkable sporting career, his well-received book, ‘Sevens Heaven: The Beautiful Chaos of Fiji's Olympic Dream' as well as leadership parallels between sport and business. Tune in to this episode for a great back and forth on all things sport and leadership. Follow Ben on Instagram - https://www.instagram.com/benryan7s/ Listen to ‘The Ben Ryan Podcast' - https://benryan.co.uk/podcast/#episodes Visit Ben's website - https://benryan.co.uk/ Buy Ben's book - https://www.amazon.co.uk/Sevens-Heaven-Beautiful-Chaos-Olympic/dp/1474608272/   KEY TAKEAWAYS It's important for everyone in the team to have a say. Values are extremely important. Creating values and the right working culture changes the way people work. Work hard together to achieve a common goal. Trust in people's abilities and you can achieve anything.   BEST MOMENTS “Our competence levels were high, but our culture kept everyone in tow. Not one got too big-headed, and no one would run away with any thought that they were better than they were”. “Be a leader that you can still win when you are not there”.   VALUABLE RESOURCES Leadership Revealed Podcast Castledene Sales & Lettings   ABOUT THE HOST John has several Estate and Letting Agencies in the North-East of England. He also has a consultancy business, in which he teaches other agents how to grow and scale a sustainable business. John is recording podcasts to grow in the estate agency space, but also to try and break into other industries. The formula John has developed for estate agency success, is transferable into other SME industries.   CONTACT METHOD https://www.instagram.com/johnpaulmentor/ https://www.facebook.com/agencyconsulting/ https://www.linkedin.com/in/john-paul-14167211/ johnpaul@agency-consulting.co.uk See omnystudio.com/listener for privacy information.

In this episode, John talks about the importance of personal branding and how to do it the right way. John's own business motto is, “Build a business to create a life”. This description is extremely well suited to John's coaching business, and it is also very memorable – a well-executed piece of branding. Confidence is key to building your brand but if taken too far, it can come across as arrogance. John discusses the importance of social media and how to correctly use it to elevate your expert status and come across the right way to your audience. Social media is a great tool but can also come with setbacks such as receiving negative comments. John talks about how to protect your brand in these less than fun situations! Basically, consistency is key! Listen to this episode for John's advice on elevating yourself and your brand.   KEY TAKEAWAYS You must know where to draw the line when posting on social media. Take the good with the bad.   BEST MOMENTS “You can't have all the good things that come along with personal branding and not take a little bit of responsibility of the negative things that come along with it”. “You can't help all people all the time by elevating your personal brand”. “You've got to be very, very astutely aware of you being watched 24/7, 365”.   VALUABLE RESOURCES Leadership Revealed Podcast Castledene Sales & Lettings   ABOUT THE HOST John has several Estate and Letting Agencies in the North East of England. He also has a consultancy business, in which he teaches other agents how to grow and scale a sustainable business. John is recording podcasts to grow in the estate agency space, but also to try and break into other industries. The formula John has developed for estate agency success, is transferable into other SME industries.   CONTACT METHOD https://www.facebook.com/agencyconsulting/ https://www.linkedin.com/in/john-paul-14167211/ https://twitter.com/TheLHAExpert johnpaul@agency-consulting.co.uk See omnystudio.com/listener for privacy information.

In this special episode, John talks to Journalist and Estate Agent Content Creator, Jerry Lyons. Jerry runs the ‘Estate Agent Content Club', a company which makes the lives of independent estate agents much easier! With a career spanning from a market stall trader to an award-winning journalist, Jerry has a lot of experience and talks about how his company has managed to raise thousands of pounds for charity. John and Tom talk all things content, including blog writing and how Jerry's background in journalism works for the content club. Jerry also has a new podcast which he talks about during the episode. Tune in to this episode for an interesting (and funny) chat on creating content.   KEY TAKEAWAYS Look after people. If you have a business, you obviously need to make sure the staff are trained to do the job. Also consider their wellbeing as part of their role. Be prepared to accept that people won't reach their potential and your business won't reach its potential if you don't invest in the people.   BEST MOMENTS “People are people. It doesn't matter what position they are; they want to feel appreciated and just told you're doing a really good job”. “Train them so they could leave. Treat them so they won't”.   VALUABLE RESOURCES Leadership Revealed Podcast Castledene Sales & Lettings   ABOUT THE HOST John has several Estate and Letting Agencies in the North-East of England. He also has a consultancy business, in which he teaches other agents how to grow and scale a sustainable business. John is recording podcasts to grow in the estate agency space, but also to try and break into other industries. The formula John has developed for estate agency success, is transferable into other SME industries.   CONTACT METHOD https://www.facebook.com/agencyconsulting/ https://www.linkedin.com/in/john-paul-14167211/ https://twitter.com/TheLHAExpert johnpaul@agency-consulting.co.uk See omnystudio.com/listener for privacy information.

In this special episode, John talks to Valuations Manager and property expert, Tom McGee. Tom runs an estate and lettings agency in Tameside, Manchester and has been in business since May 2007 – just before the credit crunch! Tom provides some insight on what it was like to set up a business during this time and his experience on setting a specific type of work culture. John and Tom talk about recruitment policies, biggest learning curves in business as well as what it's like to work with family. What will the future look like for Agents and client's needs as we move out of the Coronavirus pandemic? Tune in to this episode for the answer to this as well as a fantastic conversation on property, business, systems and processes.   KEY TAKEAWAYS Stand out from your competitors. Ask yourself what you can provide a client that no one else can. Don't let your standards slip when training new staff. Make sure you have processes in place so that when new people join the team, they understand that to do early on. Work hard but always work smart.   BEST MOMENTS “People are by far, head and shoulders, more important than systems. If you have the right people, they will write the systems for you”.   VALUABLE RESOURCES Leadership Revealed Podcast Castledene Sales & Lettings   ABOUT THE HOST John has several Estate and Letting Agencies in the North East of England. He also has a consultancy business, in which he teaches other agents how to grow and scale a sustainable business. John is recording podcasts to grow in the estate agency space, but also to try and break into other industries. The formula John has developed for estate agency success, is transferable into other SME industries.   CONTACT METHOD https://www.facebook.com/agencyconsulting/ https://www.linkedin.com/in/john-paul-14167211/ https://twitter.com/TheLHAExpert johnpaul@agency-consulting.co.uk See omnystudio.com/listener for privacy information.

In this special episode, John talks to Lecturer, Author and former FBI Hostage Negotiator, Derek Gaunt. Derek has a wealth of experience in negotiation and has adapted his career into training people around the world, instructing businesses on how to apply hostage negotiation practices and principles to their own industries. Derek's book ‘Ego, Authority, Failure' covers how to use emotional intelligence like a hostage negotiator to succeed as a leader. Derek provides advice on making negotiations an easier experience and how using the ‘CAVIAAR' acronym, will help you to succeed in these tricky situations. Do you want to learn actionable techniques to build trust-based influence? Tune in to this episode for a fantastic conversation on using emotional intelligence to improve your negotiation skills. Buy the book ‘Ego, Authority, Failure' – https://www.amazon.co.uk/Ego-Authority-Failure-Intelligence-Negotiator/dp/164137182X Follow Derek Gaunt on Instagram – https://www.instagram.com/derekmgaunt/   KEY TAKEAWAYS Negotiations can be difficult but go into those situations with curiosity and a willingness to learn. Having an ego is not necessarily a bad thing – as long as it's checked. Don't use it to take advantage of others or to satisfy your own insecurities.   BEST MOMENTS “They look at negotiation as an ordeal, as opposed to an adventure. That little shift in mindset is huge”. “Every conversation that you go into with your counterpart, you need to go in assuming that you have something to learn”.   VALUABLE RESOURCES Leadership Revealed Podcast Castledene Sales & Lettings   ABOUT THE HOST John has several Estate and Letting Agencies in the North East of England. He also has a consultancy business, in which he teaches other agents how to grow and scale a sustainable business. John is recording podcasts to grow in the estate agency space, but also to try and break into other industries. The formula John has developed for estate agency success, is transferable into other SME industries.   CONTACT METHOD https://www.facebook.com/agencyconsulting/ https://www.linkedin.com/in/john-paul-14167211/ https://twitter.com/TheLHAExpert johnpaul@agency-consulting.co.uk See omnystudio.com/listener for privacy information.

In this episode, John addresses the question ‘Are you working hard?’ This is a question many of us ask ourselves. It is also a question we sometimes don’t want to answer. Making plans for the future is a great thing to do but it is important to know that a lot of effort may need to be put in order to achieve those goals. John provides his own 3 tips which are crucial to becoming more productive and making the most out of your day. Are you reaching your goals? Do you work hard enough? Listen to this episode for John’s advice on becoming more productive.   KEY TAKEAWAYS It’s all about finding a good work/life balance that works for you. Don’t overwork but find your best way of working.   BEST MOMENTS “Make sure whatever you decide to do, put it in your diary”   VALUABLE RESOURCES Leadership Revealed Podcast Castledene Sales & Lettings   ABOUT THE HOST John has several Estate and Letting Agencies in the North East of England. He also has a consultancy business, in which he teaches other agents how to grow and scale a sustainable business. John is recording podcasts to grow in the estate agency space, but also to try and break into other industries. The formula John has developed for estate agency success, is transferable into other SME industries.   CONTACT METHOD https://www.facebook.com/agencyconsulting/ https://www.linkedin.com/in/john-paul-14167211/ https://twitter.com/TheLHAExpert johnpaul@agency-consulting.co.uk See omnystudio.com/listener for privacy information.

In this episode, John talks about how to create a winning culture in a working environment. There are many theories and books out there on this topic and John has created and implemented a winning culture mentality into his own business. John provides some insight on how he has done this and what you can also think about doing. A great piece of advice John provides is to make sure your company values are created and followed to the letter. Choosing 5 values is a good number to remember and uphold. What are your company values? Are you part of a winning work culture? Listen to this episode for John’s advice on creating that winning environment.   KEY TAKEAWAYS Supporting everyone in your team is vital. This is an important part of creating a winning culture. Don’t hold people down. Reward and recognise fairly. Think about creating business perks, such as an extra paid birthday day off. This can mean a lot to people.   BEST MOMENTS “When you ask for people’s opinion, it makes them feel wanted. It makes them feel though their opinion matters”.   VALUABLE RESOURCES Leadership Revealed Podcast Castledene Sales & Lettings   ABOUT THE HOST John has several Estate and Letting Agencies in the North East of England. He also has a consultancy business, in which he teaches other agents how to grow and scale a sustainable business. John is recording podcasts to grow in the estate agency space, but also to try and break into other industries. The formula John has developed for estate agency success, is transferable into other SME industries.   CONTACT METHOD https://www.facebook.com/agencyconsulting/ https://www.linkedin.com/in/john-paul-14167211/ https://twitter.com/TheLHAExpert johnpaul@agency-consulting.co.uk See omnystudio.com/listener for privacy information.

In this episode, John shares some of his own stories on how he has previously handled feedback, both positive and negative. Most of us, if not all, have received negative feedback in some way. There are effective ways to give feedback but also constructive ways to receive it and what we choose to do with it. It’s no good to receive feedback and advice and not act on what areas you can improve. Do you handle feedback well? Do you take negative feedback personally? Listen to this episode for John’s advice on handling feedback and what you should do with it.   KEY TAKEAWAYS Look at feedback logically and analytically. Don’t take negative feedback personally. Listen to your staff’s requests. It is vital to act on the feedback you receive from them and it will ultimately instil confidence and loyalty to your business.   BEST MOMENTS “Feedback truly is a gift if you look at it in a certain way. It is the only way that you are going to improve.”   VALUABLE RESOURCES Leadership Revealed Podcast Castledene Sales & Lettings   ABOUT THE HOST John has several Estate and Letting Agencies in the North East of England. He also has a consultancy business, in which he teaches other agents how to grow and scale a sustainable business. John is recording podcasts to grow in the estate agency space, but also to try and break into other industries. The formula John has developed for estate agency success, is transferable into other SME industries.   CONTACT METHOD https://www.facebook.com/agencyconsulting/ https://www.linkedin.com/in/john-paul-14167211/ https://twitter.com/TheLHAExpert johnpaul@agency-consulting.co.uk See omnystudio.com/listener for privacy information.

In this special episode, John talks with current professional rugby player and Founder and CEO of People’s Captain, Greg Bateman. A former member of the Harlequins academy system, Greg went on to play for the likes of Leicester Tigers and Exeter Chiefs before signing a deal with the Dragons in September 2020. During an already busy time for Greg, he then launched People’s Captain, a craft beer company with the idea of improving social connections and starting conversations. People’s Captain is on a mission to raise £1m for positive mental health initiatives and in this episode, Greg shares his own personal mental health struggles. Greg discusses his experiences with public speaking and how the skillset required for rugby applies to other areas of life and business, such as growth mindset, discipline, teamwork and much more. Tune in to this episode for a great conversation and to find out which rugby players Greg enjoyed working with. Head to the People’s Captain website (link below) and use the discount code JP10WHYAYEMAN for 10% off your craft beer purchase. Follow Greg on Instagram – https://www.instagram.com/gregbateman/ Follow People’s Captain on Instagram - https://www.instagram.com/peoplescaptain/ People’s Captain website - https://peoplescaptain.co.uk/   KEY TAKEAWAYS Don’t limit yourself to just learning from people within your industry. Speak to other people. Taking risks can really pay off. If you are looking to better yourself, focus on improving your weaknesses as well as your strengths.   BEST MOMENTS “The best captains I’ve played for, are continually striving to better than themselves”   VALUABLE RESOURCES Leadership Revealed Podcast Castledene Sales & Lettings   ABOUT THE HOST John has several Estate and Letting Agencies in the North East of England. He also has a consultancy business, in which he teaches other agents how to grow and scale a sustainable business. John is recording podcasts to grow in the estate agency space, but also to try and break into other industries. The formula John has developed for estate agency success, is transferable into other SME industries.   CONTACT METHOD https://www.facebook.com/agencyconsulting/ https://www.linkedin.com/in/john-paul-14167211/ https://twitter.com/TheLHAExpert johnpaul@agency-consulting.co.uk See omnystudio.com/listener for privacy information.

In this special episode, John talks with British Author and Journalist, Joel Levy. Joel has written over a dozen books including ‘Why We Do the Things We Do’ and his latest book ‘Meltdown’ investigates and recreates the dramatic events behind the most notorious nuclear accidents in history. Joel is also an expert in the fields of science and psychology. Joel is fantastic at making complex issues accessible to everyone and in this episode, Joel talks about key areas of psychology in business, such as inbuilt cognitive bias and emotional intelligence. What motivates us? How do we be more productive? Tune in to this episode for a great conversation around these questions and what areas of psychology you can tap in to, to learn more about yourself. Buy the book ‘Why We Do the Things We Do: Psychology in a Nutshell’ - https://www.waterstones.com/book/why-we-do-the-things-we-do/joel-levy/9781782437857 Buy the book ‘Meltdown: Stories of nuclear disaster and the human cost of going critical’ - https://www.waterstones.com/book/meltdown/joel-levy/9781787394995   KEY TAKEAWAYS Being fully engaged in your work will bring you a great sense of fulfilment. Having a good level of emotional intelligence, will get you far in business and dealing with people.   BEST MOMENTS “The more that you are able to understand your own emotions and thoughts, then the better able you are to regulate them and the more effective you are going to be as a person”   VALUABLE RESOURCES Leadership Revealed Podcast Castledene Sales & Lettings   ABOUT THE HOST John has several Estate and Letting Agencies in the North East of England. He also has a consultancy business, in which he teaches other agents how to grow and scale a sustainable business. John is recording podcasts to grow in the estate agency space, but also to try and break into other industries. The formula John has developed for estate agency success, is transferable into other SME industries.   CONTACT METHOD https://www.facebook.com/agencyconsulting/ https://www.linkedin.com/in/john-paul-14167211/ https://twitter.com/TheLHAExpert johnpaul@agency-consulting.co.uk             See omnystudio.com/listener for privacy information.

In this episode, John shares his 6 tips on how to stay focused and stay ahead of the competition. John often talks about having the right mindset in business and how maintaining the focus needed for this is vital. Being focused and determined is something that John prides himself on and although it can be easy to become distracted, in this episode John uses the SMART acronym to show how you can stay on track. Do you get distracted too easily? What do you do to stay focused? Listen to this episode for John’s tips on staying on track to reach your goal.   KEY TAKEAWAYS Focus, determination and consistency leads to better results. Time off is important. You need to take a break to re-charge.   BEST MOMENTS “Without planning, we don’t know where we are going to get to. We’re not going to be efficient” “The fitter you are, the more focused you are”   VALUABLE RESOURCES Leadership Revealed Podcast Castledene Sales & Lettings   ABOUT THE HOST John has several Estate and Letting Agencies in the North East of England. He also has a consultancy business, in which he teaches other agents how to grow and scale a sustainable business. John is recording podcasts to grow in the estate agency space, but also to try and break into other industries. The formula John has developed for estate agency success, is transferable into other SME industries.   CONTACT METHOD https://www.facebook.com/agencyconsulting/ https://www.linkedin.com/in/john-paul-14167211/ https://twitter.com/TheLHAExpert johnpaul@agency-consulting.co.uk See omnystudio.com/listener for privacy information.

In this special episode, John talks with British entrepreneur and Founder and CEO of BEYOUROWN, Samanah Duran. Samanah founded the BEYOUROWN brand with women in mind, a digital media and news company advertising for women in business. She is a Forbes 30 under 30 honouree and is best known for her work within female entrepreneurship. In this interview, Samanah shares her thoughts and experiences on personal branding and what she believes it takes to be a good leader. Tune in to this episode for a great back and forth on branding and building your own business. Follow Samanah on Instagram - https://www.instagram.com/samanahduran Follow Samanah on Twitter - https://twitter.com/Samanahduran BEYOUROWN website - https://beyourown.org/ KEY TAKEAWAYS Building your brand takes time and it is important to choose the right avenues for you when it comes to branding and building your business. Having confidence in your brand improves your value.   BEST MOMENTS “It’s just about helping the next generation of female entrepreneurs” “Whatever it is you want in life, you have to work for it” “If you get it too easy, you just don’t value it”   VALUABLE RESOURCES Leadership Revealed Podcast Castledene Sales & Lettings   ABOUT THE HOST John has several Estate and Letting Agencies in the North East of England. He also has a consultancy business, in which he teaches other agents how to grow and scale a sustainable business. John is recording podcasts to grow in the estate agency space, but also to try and break into other industries. The formula John has developed for estate agency success, is transferable into other SME industries.   CONTACT METHOD https://www.facebook.com/agencyconsulting/ https://www.linkedin.com/in/john-paul-14167211/ https://twitter.com/TheLHAExpert johnpaul@agency-consulting.co.uk See omnystudio.com/listener for privacy information.

How to negotiate In this episode, John talks about the art of negotiating and how to act under pressure. John provides his top 10 tips on negotiating from a position of strength and how you can implement these techniques into your strategy. Do you have a structure for negotiating? What tips do you have for negotiation? Listen to this episode for useful advice on how to work on your negotiation skills.   KEY TAKEAWAYS Try and find common ground with the person you are negotiating with. This helps to build a good working relationship.   BEST MOMENTS “Listen twice as much as you talk” “The more times you are in a negotiation, the better you will become at negotiating” “If you want something, just ask for it”   VALUABLE RESOURCES Leadership Revealed Podcast Castledene Sales & Lettings   ABOUT THE HOST John has several Estate and Letting Agencies in the North East of England. He also has a consultancy business, in which he teaches other agents how to grow and scale a sustainable business. John is recording podcasts to grow in the estate agency space, but also to try and break into other industries. The formula John has developed for estate agency success, is transferable into other SME industries.   CONTACT METHOD https://www.facebook.com/agencyconsulting/ https://www.linkedin.com/in/john-paul-14167211/ https://twitter.com/TheLHAExpert johnpaul@agency-consulting.co.uk             See omnystudio.com/listener for privacy information.