TapRooT® is a systematic root cause analysis process, training, and software to analyze and fix the real root causes of problems. On our podcasts we have episodes from our TapRooT® TV program (seen on Facebook and YouTube) and will feature additional episodes to help you with your root cause analysi…
Join Alex, Ken, and Tim on the latest TapRooT® Podcast episode! Enjoy thought-provoking discussions that challenge conventional wisdom and explore the difference between trained skills and common sense. What do you think is more important in your field: skills or common sense? Share your thoughts and tune in for insights that might just change your perspective!
So join us as Alex, Barb, and Emily discuss real-world example to provide listeners with a better understanding on how people make decisions, why people decide to break the rules, and how people observe risk. By the end of this podcast listeners will have a deeper understanding of the mental mechanisms at play. Timestamps: 00:00 - 00:16 Intro 00:17 - 01:32 Why Does Decision Making Matter? 01:33 - 03:44 What Affects Your Decisions? 03:45 - 07:14 Chuck Yeager Story 07:15 - 10:44 Groupthink 10:45 - 11:45 Undervaluing Risk 11:46 - 13:24 Decision Making Process 13:25 - 16:01 Pattern Matching/Chunking 16:02 - 16:49 Biases 16:50 - 24:10 Normalization of Deviance & Admiral Rickover 24:11 - 26:20 Company Culture Driving Decision Making 26:21 - 28:09 How to Make Quick Decisions 28:10 - 29:18 Is Routine Good or Bad? 29:19 - 31:40 Start Fresh 31:41 - 33:55 Communication of Information 33:56 - 35:06 Where to Learn More? 35:07 - 35:41 Leave Comment Below, Subscribe, & Outro Podcast: • Situational Awareness https://www.youtube.com/watch?v=QM5TonNEMoY&t=714s Where to Learn More • Summit - https://taproot.com/summit/ • E-learning Platform - https://taproot.thinkific.com/collections Did you enjoy this video? Check out our other podcast video for even more great information, or contact us. • Podcast https://www.youtube.com/playlist?list=PLXD-wGbdcTCtp_VzYhO423O9tM3x_XtRr • Website - https://taproot.com/ • Contact Us - https://taproot.com/contact/ • Email - info@taproot.com • Phone - (865) 539-2139 #podcast #decisionmaking #rootcauseanalysis
Our company aims to help safety and quality investigators understand the hazards of a job, reduce risk, find the root cause of an incident, and prevent major and minor accidents. We do this by providing people with a systematic and scientific methodology that helps investigators think outside the box and eliminate biases during their investigation. To learn more about TapRooT® and how it can help, visit our website: www.taproot.com. Did you enjoy this podcast? Check out our other podcast videos by following the link provided. https://www.youtube.com/playlist?list=PLXD-wGbdcTCtp_VzYhO423O9tM3x_XtRr
Do safety walks actually foster a culture of safety? Join the conversation as we provide expert insights and practical ideas that could revolutionize your approach to workplace safety. What do you think? Are Safety Walks meaningful tools for enhancing safety or just empty gestures? Share your thoughts in the comments. Timestamps: 00:00 - 00:14 - Intro 00:15 - 01:30 - What is a Safety Walk? 01:31 - 04:20 - Safety Walks: Waste of Time? 04:21 - 09:10 - Is your Safety Walk just for show? 09:11 - 12:03 - Safety Walks: Meaningful & Culture 12:04 - 13:12 - Purpose of Safety Audits 13:13 - 15:00 - Admiral Rickover Story 15:01 - 25:49 - Safety Walks & Company Culture 25:50 - 32:15 - What is the message that Safety Walks send? 32:16 - 34:56 - Courses to improve your Safety Walks 34:57 - 35:28 - Outro Did you enjoy this video? Check out our other podcast. https://www.youtube.com/playlist?list=PLXD-wGbdcTCtp_VzYhO423O9tM3x_XtRr Course Information: - 2-Day Audit Course: https://taproot.com/course/audits-assessments-observations/ - 2-Day Stopping Human Error: https://taproot.com/course/stopping-human-error-course/ - 2-Day Course: https://taproot.com/course/2-day-taproot-root-cause-analysis-training/ - 3-Day (Virtual) Course: https://taproot.com/course/3-day-virtual-taproot-root-cause-analysis-training/ - 5-Day Course: https://taproot.com/course/5-day-taproot-advanced-root-cause-analysis-team-leader-training/ - Pre-Summit: https://taproot.com/summit/pre-summit-courses/ - Summit: https://taproot.com/summit/ Contact Info - Website: www.taproot.com/contact/ - Email: info@taproot.com - Phone: (865) 539-2139 #safety #rootcauseanalysis #meaningful #podcast #safetywalks
What ethical challenge do you think is the toughest for safety pros? Share your thoughts in the comments and let's discuss! Here is a break down of the 5 ethical pressures Alex and Barb will discuss.1. The Tug-of-Way between safety and productivity2. Circle of truth and reporting3. Interests clashing4. Worker trust vs. employer loyalty5. Compliance Issues Timestamps:00:00 - 00:56 - Intro00:57 - 04:43 - Tug-of-War: Safety & Productivity04:44 - 11:49 - Circle of Truth11:50 - 15:06 - Clashing Interests15:07 - 16:23 - Safety as a Cop16:24 - 18:57 - Should You Cut Safety & Competing Interest18:58 - 23:50 - Psychological Safety: Trust vs. Loyalty23:51 - 33:11 - Compliance Issues33:12 - 36:24 - Plagiarism 36:25 - 41:00 - Worker Trust vs. Employer Loyalty41:01 - 41:52 - Ethics and Your Core Values41:53 - 42:52 - Where You Can Learn More42:53 - 43:13 - Outro Did you enjoy this podcast? Check out our other resources.Podcast: https://www.youtube.com/playlist?list=PLXD-wGbdcTCtp_VzYhO423O9tM3x_XtRrBlog: https://taproot.com/blogWebsite: https://taproot.com/Summit Info: https://taproot.com/summit/ Want to learn more about TapRooT®? Contact us for a free executive briefing. Email: info@taproot.comPhone: (865) 539-2139Website: https://taproot.com/contact/ #rootcauseanalysis #ethics #safety #business #podcast
Join Alex and Tim as they discuss more innovative ways to work with CA's
Join Alex and Mark as they discuss The Doorman Fallacy.
Join Alex and Mark as they discuss what is essential in Root Cause Analysis.
Join Emily and Alex as they discuss eliminating blame from investigations.
Ken and Emily discuss the three most common but least effective corrective actions.
Join Marcus as he breaks down the key differences between fast and good Root Cause Analysis (RCA). Discover why speed isn't always the solution and learn actionable tips for conducting thorough, impactful investigations that drive lasting results. Learn more about TapRooT® RCA here: https://www.taproot.com #RootCauseAnalysis #TapRooT #EffectiveInvestigations #WorkplaceSafety #IncidentInvestigation #ProblemSolving #ContinuousImprovement
Stopping Human Error: Understanding Traps and Precursors | Mark Paradies In this insightful video, Mark Paradies, an expert in Root Cause Analysis (RCA) and co-creator of the TapRooT® system, dives deep into the critical topic of human error. Mark explores the common traps that lead to mistakes, the precursors that set the stage for errors, and actionable strategies to prevent them. Whether you're a safety professional, a leader, or someone interested in improving human performance, this video provides valuable knowledge to help you reduce errors and enhance safety in your organization.
In this video, Alex Paradies breaks down the basics of Human and Organizational Performance (HOP) and how it seamlessly integrates with the TapRooT® System to improve incident investigations and root cause analysis. Learn how HOP principles help organizations understand and manage human error, leading to safer and more efficient operations. Whether you're new to HOP or looking to enhance your existing TapRooT® investigations, this video provides valuable insights and practical tips to elevate your safety culture. Don't miss out on this expert overview that could transform the way you think about performance and problem-solving in your organization!
Gain valuable insights and techniques for dealing with uncooperative witnesses during interviews and investigations in this video with Barb Carr and Emily Pritt.
Join Ken and Emily as they explain to us five questions about root cause analysis that are most frequently asked.
Join Alex, Benna, and Rick as they discuss how to avoid making mistakes that could be "Company Killers".
In today's fast-paced and demanding work environments, prioritizing mental health is more important than ever. Join us for an insightful discussion on Mental Health in the Workplace, where we'll explore effective strategies for fostering a supportive and inclusive work culture. Benna and Emily delve into stress management, work-life balance, and destigmatizing mental health issues in the workplace. Whether you're an employee, manager, or business owner, this discussion will provide valuable insights and practical tips for promoting mental well-being. #MentalHealth #WorkplaceWellness #EmployeeWellbeing Read more: https://taproot.com/emotional-well-being/ Stats resources: https://www.forbes.com/health/mind/mental-health-statistics/#footnote_1
Join Benna and Mark Paradies as they discuss the difference between TapRooT® and 5 Whys.
Join Emily and Barb as they discuss Psychosocial Hazards in the workplace.
Mark, Benna, and Alex ring in the new year with some Root Cause Analysis New Year Resolutions.
Join Tim as he discusses common problems that everyone should avoid when thinking about Better Standards, Policies, and Administrative Controls.
Join us as Alex tells us about the Global TapRooT® Summit and what exciting things that take place.
Check out our courses:https://www.taproot.com/courses 3 Awesome Tips for Designing Your Human Performance Improvement Program:https://studio.youtube.com/video/2kW62T6Z8a8/edi
Marcus Miller talks with us about what mistakes are made when developing training and how to avoid them.
Join Amy Souders as she discusses the three types of communication that are overlooked in TapRooT® Investigations.
Jim brings his risk management and root cause analysis experience and best practices from around the world (Australia, North America, Asia, Africa, and Europe) to this course. If you are interested in advancing the quality of your risk assessments in ALL risk domains, but particularly HSEQ, then attend and profit from this course. Read more about the course here: https://store.taproot.com/risk-management-best-practices-opportunity-based-thinking-knoxville-tn-may-2-2022 Sign up for the TapRooT® Summit: https://www.taproot.com/summit/ TapRooT® Root Cause Analysis is the world's leading systematic root cause analysis process, training, and software
Tune in as Emily and Dan talk about the course that provides a sneak peak at the new software release as well as ways to maximize using our software! TapRooT® Root Cause Analysis is the world's leading systematic root cause analysis process, training, and software
TapRooT® Root Cause Analysis is the world's leading systematicroot cause analysis process, training, and software
Watch as Ken Reed and Emily Pritt discuss the Investigation and RCA Best Practices Track at the 2022 Global TapRooT® Summit. Registration is OPEN: 2022 Global TapRooT® Summit May 2-6 in Knoxville, TN https://www.taproot.com/summit TapRooT® Root Cause Analysis is the world's leading systematic root cause analysis process, training, and software
What's the most useful feature of Equifactor®? We're addressing the most useful features such as the SnapCharT®, Troubleshooting Tables, Change Analysis, and Root Cause Tree®. Tune in to TapRooT® TV this week and find out as Ken and Emily explain all things Equifactor®! TapRooT® Root Cause Analysis is the world's leading systematic root cause analysis process, training, and software Registration is OPEN: 2022 Global TapRooT® Summit May 2-6 in Knoxville, TN https://www.taproot.com/summit
Join Alex and Tim as they discuss the Executive Leadership track.
Listen as Emily and Rick discuss improving your equipment reliability.
If any of the above questions received a “Yes!” for an answer, you should attend the 2-Day TapRooT® Stopping Human Error Course. Learn more about this topic on our related blog article: https://www.taproot.com/custom-plan Register for the course: Stopping Human Error courseYou may also attend the pre-summit course during our 2022 Global Summit week on May 2-3, 2022. For more information on the Summit, and to register, visit our Summit page. Subscribe to the TapRooT® channel and “ring the bell” to turn on notifications! Want more TapRooT® content? - Subscribe on YouTube: https://www.youtube.com/c/TapRooTRCA/- Follow on Twitter: https://twitter.com/TapRooT_RCA- Like our Facebook page: https://www.facebook.com/RCATapRooT/- Connect with us on LinkedIn: https://www.linkedin.com/company/system-improvements-inc-- Pin us on Pinterest: https://www.pinterest.com/taproot_rca- Follow us on Instagram: https://www.instagram.com/taproot_rca- Read our Blog: https://www.taproot.com/blog- Subscribe to our eNewsletter: http://www.taproot.com/contact-us#new... For more info on our root cause analysis methodology, courses, software & materials visit our website: http://www.taproot.com/ SAVE THE DATE! 2022 Global TapRooT®Summit May 2-6 in Knoxville, TNhttp://www.taproot.com/summit
Join Emily and Mark as they discuss the presummit courses that will be available at the 2022 Global TapRooT® Summit.
This week we are talking about the top reason equipment fails, and how to stop repeat equipment failure. TapRooT® Users understand finding the root causes of human errors. When people make mistakes, they use TapRooT® Root Cause Analysis to dig deeper into the human factors and decision-making processes to better understand what happened, why it happened, and then develop effective corrective actions.But what about equipment failures? Incidents that occur as a result of maintenance or reliability issues are often seen as “just an equipment problem."Tune in as Emily and Ken discuss why equipment continues to fail and how to put a stop to repeated equipment failures once and for all. Subscribe to the TapRooT® channel and “ring the bell” to turn on notifications! Want more TapRooT® content? - Subscribe on YouTube: https://www.youtube.com/c/TapRooTRCA/- Follow on Twitter: https://twitter.com/TapRooT_RCA- Like our Facebook page: https://www.facebook.com/RCATapRooT/- Connect with us on LinkedIn: https://www.linkedin.com/company/system-improvements-inc-- Pin us on Pinterest: https://www.pinterest.com/taproot_rca- Follow us on Instagram: https://www.instagram.com/taproot_rca- Read our Blog: https://www.taproot.com/blog- Subscribe to our eNewsletter: http://www.taproot.com/contact-us#new... For more info on our root cause analysis methodology, courses, software & materials visit our website: http://www.taproot.com/ SAVE THE DATE! 2022 Global TapRooT®Summit May 2-6 in Knoxville, TNhttp://www.taproot.com/summit
For more software information visit here: https://www.taproot.com/support/ Subscribe to the TapRooT® channel and “ring the bell” to turn on notifications! Want more TapRooT® content? - Subscribe on YouTube: https://www.youtube.com/c/TapRooTRCA/- Follow on Twitter: https://twitter.com/TapRooT_RCA- Like our Facebook page: https://www.facebook.com/RCATapRooT/- Connect with us on LinkedIn: https://www.linkedin.com/company/system-improvements-inc-- Pin us on Pinterest: https://www.pinterest.com/taproot_rca- Follow us on Instagram: https://www.instagram.com/taproot_rca- Read our Blog: https://www.taproot.com/blog- Subscribe to our eNewsletter: http://www.taproot.com/contact-us#new... For more info on our root cause analysis methodology, courses, software & materials visit our website: http://www.taproot.com/ SAVE THE DATE! 2022 Global TapRooT® Summit May 2-6 in Knoxville, TNhttp://www.taproot.com/summit
TapRooT® is here to find, fix, and prevent root causes of workplace incidents, accidents, quality problems, equipment failures, environmental damage, and production issues ... and for TapRooT® users to do so with compassion. Tune in as Mark and Emily discuss the TapRooT® difference.
Watch Emily and Alex tackle these tough questions and more in this week's edition of TapRooT® TV! Subscribe to the TapRooT® channel and “ring the bell” to turn on notifications! Want more TapRooT® content? - Subscribe on YouTube: https://www.youtube.com/c/TapRooTRCA/- Follow on Twitter: https://twitter.com/TapRooT_RCA- Like our Facebook page: https://www.facebook.com/RCATapRooT/- Connect with us on LinkedIn: https://www.linkedin.com/company/system-improvements-inc-- Pin us on Pinterest: https://www.pinterest.com/taproot_rca- Follow us on Instagram: https://www.instagram.com/taproot_rca- Read our Blog: https://www.taproot.com/blog- Subscribe to our eNewsletter: http://www.taproot.com/contact-us#new... For more info on our root cause analysis methodology, courses, software & materials visit our website: http://www.taproot.com/ NEW! Virtual Option - Join us at the 2021 Global TapRooT® Summit: http://taproot.com/summit
No more excuses! You Must Attend the 2021 Global TapRooT® Summit on June 14-18. Why? The 2021 Global TapRooT® Summit is full of best practices, networking, expert advice, and pre-Summit Courses with information that people need to achieve excellence. In this TapRooT® TV double feature, watch as Mark and Marcus each explain how to join the Global TapRooT® Summit from wherever you are, worldwide. Subscribe to the TapRooT® channel and “ring the bell” to turn on notifications! Want more TapRooT® content? - Subscribe on YouTube: https://www.youtube.com/c/TapRooTRCA/- Follow on Twitter: https://twitter.com/TapRooT_RCA- Like our Facebook page: https://www.facebook.com/RCATapRooT/- Connect with us on LinkedIn: https://www.linkedin.com/company/system-improvements-inc-- Pin us on Pinterest: https://www.pinterest.com/taproot_rca- Follow us on Instagram: https://www.instagram.com/taproot_rca- Read our Blog: https://www.taproot.com/blog- Subscribe to our eNewsletter: http://www.taproot.com/contact-us#new... For more info on our root cause analysis methodology, courses, software & materials visit our website: http://www.taproot.com/ NEW! Virtual Option - Join us at the 2021 Global TapRooT® Summit: http://taproot.com/summit
Most food companies invest a lot of time and money in safeguards to help make sure that product recalls don’t occur or that contaminated food does not find its way into the marketplace in the first place. At the same time, these same companies often fail to search for better – more cost-effective – safeguards and controls to ensure an equivalent, or higher, level of food safety. This week Emily Pritt and Barb Carr share about this big win for food safety. Watch now to celebrate with us that TapRooT® Wins Food Safety Software Award! Subscribe to the TapRooT® channel and “ring the bell” to turn on notifications! Want more TapRooT® content? - Subscribe on YouTube: https://www.youtube.com/c/TapRooTRCA/- Follow on Twitter: https://twitter.com/TapRooT_RCA- Like our Facebook page: https://www.facebook.com/RCATapRooT/- Connect with us on LinkedIn: https://www.linkedin.com/company/system-improvements-inc-- Pin us on Pinterest: https://www.pinterest.com/taproot_rca- Follow us on Instagram: https://www.instagram.com/taproot_rca- Read our Blog: https://www.taproot.com/blog- Subscribe to our eNewsletter: http://www.taproot.com/contact-us#new... For more info on our root cause analysis methodology, courses, software & materials visit our website: http://www.taproot.com/ NEW! Virtual Option - Join us at the 2021 Global TapRooT® Summit: http://taproot.com/summit
This episode of TapRooT® TV addresses why Shannon Miller is and why you don't want to miss her at this event! Shannon Miller speaks professionally on the Gold Medal Mindset. Discussions include a focus on leadership, resilience, goal-setting, positive mental attitude, commitment to excellence, and overcoming obstacles to audiences at corporations, organizations & universities across the country. Learn more about Shannon Miller and all of our Keynote Speakers here: https://www.taproot.com/newest-keynote-speaker Subscribe to the TapRooT® channel and “ring the bell” to turn on notifications! Want more TapRooT® content? - Subscribe on YouTube: https://www.youtube.com/c/TapRooTRCA/- Follow on Twitter: https://twitter.com/TapRooT_RCA- Like our Facebook page: https://www.facebook.com/RCATapRooT/- Connect with us on LinkedIn: https://www.linkedin.com/company/system-improvements-inc-- Pin us on Pinterest: https://www.pinterest.com/taproot_rca- Follow us on Instagram: https://www.instagram.com/taproot_rca- Read our Blog: https://www.taproot.com/blog- Subscribe to our eNewsletter: http://www.taproot.com/contact-us#new... For more info on our root cause analysis methodology, courses, software & materials visit our website: http://www.taproot.com/ NEW! Virtual Option - Join us at the 2021 Global TapRooT® Summit: http://taproot.com/summit
This episode of TapRooT® TV talks about the TapRooT® VI software: Fully implements the TapRooT® 5-Step Process for simple incidents (precursors) and the 7-Step Process for major investigations. Includes easy-to-use drawing tools to produce presentation quality SnapCharT®s. Includes Root Cause Tree®, Safeguard Analysis, Equifactor®, Change Analysis, Critical Human Action Profile, and Corrective Action Helper® Modules along with other optional techniques to supplement your investigations. Access from standard browsers on laptops, desktops, tablets, and even smartphones. Easy connectivity to other systems using our API integrations. Easy to customize fields and reports makes the software fit your industry and company. Trend your incident data and learn from your statistics. Plus more that Benna and Angie will discuss so listen in! To view the video about the app, see: https://www.youtube.com/watch?v=Q95qt5BJ8ks If you would like further training, check out our e-learning webinar schedule: https://store.taproot.com/software-webinars
Several Pre-Summit courses are available the 2021 Global TapRooT® Summit In-Person ONLY Courses2-Day TapRooT® Root Cause Analysis TrainingVirtual ONLY Courses3-Day TapRooT® Root Cause Analysis Training (Sunday – Tuesday)2-Day Risk & Opportunity Based Thinking and Risk Management Best Practices Training 2-Day Getting the Most from Your TapRooT® Software Course2-Day TapRooT® Evidence Collection and Interviewing Techniques to Sharpen Investigation Skills Training2-Day Best Practices in Mistake Proofing & Corrective Actions Writing TrainingCourses Either In-Person OR Virtual2-Day Equifactor® Equipment Troubleshooting and Root Cause Analysis Training2-Day Stopping Human Error CourseClick for a full description of these Pre-Summit courses: https://www.taproot.com/summit/pre-summit-courses/#IncidentInvestigation Subscribe to the TapRooT® channel and “ring the bell” to turn on notifications! Want more TapRooT® content? - Follow on Twitter: https://twitter.com/TapRooT_RCA- Like our Facebook page: https://www.facebook.com/RCATapRooT/- Connect with us on LinkedIn: https://www.linkedin.com/company/system-improvements-inc-- Pin us on Pinterest: https://www.pinterest.com/taproot_rca- Follow us on Instagram: https://www.instagram.com/taproot_rca- Read our Blog: https://www.taproot.com/blog- Subscribe to our eNewsletter: http://www.taproot.com/contact-us#new... For more info on our root cause analysis methodology, courses, software & materials visit our website: http://www.taproot.com/ NEW! Virtual Option - Join us at the 2021 Global TapRooT® Summit: http://taproot.com/summit
Second, we make networking fun. The Summit will be the BEST networking and benchmarking event you ever participate in. Meet people from industry-leading companies, performance-Improvement experts, and our knowledgeable TapRooT® Instructors from around the world.Third, TapRooT® Users share their Success Stories as part of the Summit. Look at the Summit schedule and see the many sessions that address key issues that you are facing. Attend the Summit to learn new best practices to improve performance at your company.NEW 2021 Global TapRooT® Summit updatesThe 2021 Global TapRooT® Summit will be held from June 14 – 18, 2021 in beautiful Knoxville, Tennessee. With nearly sixty days into the New Year, we realize Summit Week will be here before we know it. This means finalizing your registration details is extremely important. That’s why we have recent updates to share with you.Watch Mark Paradies and Benna Hughes as they discuss this topic on WednesdayIn the TapRooT® TV premiere on Wednesday at noon, on Facebook and YouTube. You may also listen to the conversation on the TapRooT® podcast. . . .Join us every week for the TapRooT® TV video premiereThe premiere of new TapRooT® TV videos on Wednesdays is at noon, on Facebook and YouTube. You may also listen to the conversation on the TapRooT® podcast. Of course, you may always listen/watch at your convenience via these links, even if you miss the Wednesday premiere.Register for a TapRooT® Root Cause Analysis Training CourseTapRooT® Root Cause Analysis Training courses are taught all over the world. If you are interested in learning how to stop repeat incidents, find a 2-day or 5-day course. We are available to train you and your staff on-site at your workplace; contact us to discuss your needs. You may also call us at 865.539.2139.
Why Virtual RCA Training?This may seem obvious since many training providers took their live courses and started presenting them virtually when the COVID pandemic struck. But we knew the value and quality of our live face-to-face training and we saw many poor quality virtual courses that just didn’t deliver. Therefore, we waited. We hoped that COVID would pass and we could return to effective, live, face-to-face training.However, by June COVID was still around. Some companies were starting to hold live, face-to-face training or sending people to our public courses, but many were begging us to provide a virtual course experience that was just as effective as our 2-Day TapRooT® Root Cause Analysis Training.We could see that COVID was sticking around and that many TapRooT® Users might wait until mid-2021 to have live training, so we decided to try to produce training to match the quality of our 2-Day TapRooT® Course.Therefore, we started assessing various virtual training platforms and testing ways to provide virtual training that would be interactive and effective.Virtual RCA Training DevelopmentWe knew that just providing our 2-Day TapRooT® Root Cause Analysis Course virtually was not an option. Why?Eight hours of virtual training in a day was just too long.Our instructors were practiced at making live, face-to-face training interactive, but this was more difficult in the virtual classroom.The classroom environment is different than the virtual environment. We knew that picking the right training delivery software environment would be important.We didn’t know how many people we could effectively teach in a virtual course.Therefore, we started testing different software virtual delivery systems and experimented with changes to content and timing.We found a delivery system that provided a great virtual training experience that included virtual breakout rooms for team exercises.We found that students could remain alert and interactive in three-hour segments that were structured with the right amount of interactive exercises, instructional content, exercises, and breaks.We started with 10 person classes with two instructors to allow good interaction between students and instructors and provide an instructor to handle technical challenges while the other instructor taught.We found ways to add quizzes, exercises, and software practice to the course to keep people involved.Virtual RCA Training Testing & RefinementBy early July, we had a draft course that was ready for testing. Our first test used our staff and our contract instructors. We tested:Our course material conversions to a virtual environment.The timing of segments, breaks, and lunch.Various quizzes and new exercise ideas.The number of people to have in a virtual course and the capacity of our wifi with multiple students and breakout rooms.How to coach the use of TapRooT® Software in a virtual environment.The studio needed to conduct an effective course.Ken teaching in the virtual classroom studio.It was now August. After testing on our staff, we partnered with three TapRooT® Users (three different companies) to test our refined virtual course with a follow up post-course coaching and evaluation regimen to ensure the training was effective.The testing continued through November. We found that:The six-hour per day, three-day course was effective and received excellent student reviews.Post-course coaching of the student’s first application of the TapRooT® System was very effective to reinforce the classroom learning. Not only did this question and answer/coaching session after their first investigation provide the students with a chance to ask questions about their use of TapRooT® RCA, but it also provided the instructors with feedback on the students’ use of the techniques and ideas of ways to make the training more effective.Some of our initial post-course training (we initially held two post-course mini-review sessions plus an incident review) wasn’t needed and could be dropped to save student’s and instructor’s time.Some quizzes and exercises could be modified to simplify the course administration but keep the interactive elements of the training,We could increase the number of students in the class to 16 and reduce the number of instructors to one once the instructors were fully familiar with the virtual training environment and the new course materials.During the later part of the testing, We started testing contract instructors’ wifi connections to ensure the needed capacity for conducting multiple, simultaneous courses and certifying more of our instructors to teach the new virtual RCA course.When the testing was complete, we held two review and refinement meetings to improve the course once again.That brought us to the end of the year.Virtual TapRooT® Root Cause Analysis CourseWith all this course testing and refinement, what did the virtual course content turn out to be? Here is the course outline…Course OutlineDay One (9:00 am to 4:00 pm with a 1-hour lunch)Class Introductions and TapRooT® IntroductionTapRooT® System Overview – What You’ll Be LearningSnapCharT® Basics – Gathering InformationLUNCH (1-hour)SnapCharT® Exercise – PracticeCausal Factors – Identifying the ErrorsDay Two (9:00 am to 4:00 pm with a 1-hour lunch)Root Cause Tree® – Eliminating BlameRoot Cause Analysis Team ExerciseLunch (1-hour)Corrective Actions (The Corrective Action Helper®)Generic CausesDay Three (9:00 am to 4:00 pm with a 1-hour lunch)Putting It All TogetherReporting – The Management PresentationFrequently Asked QuestionsLunch (1-Hour)Final Exercise – Putting to Work What You Have LearnedFinal Exercise Management PresentationLearning EnvironmentThe course is given virtually using an online teaching platform. Each student must have their own computer, with a webcam on during the class, allowing them to see the instructor, be seen by the instructor, and interact with the class. There will be continuous opportunities for participation, with plenty of breaks to keep everyone engaged. Team exercises will be completed throughout the course and will utilize cloud-based TapRooT® Software.Course MaterialsTapRooT® Essentials BookLaminated TapRooT® Root Cause Tree®TapRooT® Root Cause Tree® DictionaryCorrective Action Helper® Guide3-Day Virtual Course WorkbookFor more information, CLICK HERE.Post-Course Investigation CoachingThis is one of the most significant changes we made to improve the effectiveness of virtual training.After the course is complete, the student can schedule an approximately 30-minute long review of their first application of the TapRooT® System to investigate an incident or to perform an audit.A TapRooT® Expert (probably their instructor) will review the students SnapCharT®, Causal Factors, root causes (use of the Root Cause Tree®, and corrective actions (use of the Corrective Action Helper®). The student can ask questions, and receive advice that will improve their future use of the TapRooT® System.We have found that this review and coaching is very valuable and provides one more virtual face-to-face learning opportunity after the information from the course has been allowed to sink in and then be applied in a real-world situation.How To Schedule a Virtual Course for Your CompanyFor the first six months of 2021, we will be providing an opportunity for companies to schedule a Virtual 3-Day TapRooT® Training for up to 16 people at a time. The number of these courses will be limited as we certify our own in-house instructors (expanding our capability to deliver this interactive training).Therefore, to get training for your company’s employees, contact by clicking on this link…SCHEDULE A VIRTUAL COURSEAlso, we will not be certifying company instructors or offering public virtual courses until after an evaluation of the program at the 2021 Global TapRooT® Summit to be held on June 14-18 in Knoxville, TN. This review is to ensure the quality of the training and provide another opportunity to review the course with the TapRooT® Advisory Board.Therefore … Don’t Wait!Slots to conduct virtual training will fill up fast. Click the button above or call your TapRooT® Implementation Expert at 865-539-2139 and get your course scheduled today.