The EVA podcast

In this issue, we take a closer look at the aviation industry's long-term mindset amid short-term turbulence. While challenges like aircraft shortages, geopolitical tensions, and economic uncertainty continue to test the sector, many airlines and airports, particularly in Asia-Pacific and the Middle East, are pressing ahead with bold expansion plans. From major airport developments in Saudi Arabia and India to strategic fleet growth by carriers like IndiGo and Kenya Airways, the industry's future focus is unmistakable. We explore how these players are positioning themselves for tomorrow's passenger demand, even as today's realities make delivery and execution anything but simple.

Air cargo has been rocked by a wave of trade policy changes from the US, including new tariffs, reversals, and ongoing uncertainty. These shifts have disrupted global supply chains and impacted key markets, putting pressure on shippers, carriers, and logistics providers. Despite challenges, the sector continues to adapt, with experts weighing in on the broader implications. This issue explores how air cargo is responding, highlighting growth in regions like the Middle East and Africa, the ongoing strength of pharma, and the rising influence of e-commerce. It also covers the sector's digital transformation and the need to support its workforce through rapid change.

The Ground Support Equipment (GSE) Boom The global airline industry is set to surpass $1 trillion in revenue this year, says IATA. With Airbus predicting over 42,000 new aircraft deliveries in the next 20 years, demand for ground support equipment is rapidly rising. GSE manufacturers saw a strong rebound in 2024, with growth driving innovation. Companies are focusing on efficiency, safety, and sustainability—especially through electrification and new tech like AI, telemetry, and automation. In this issue, we cover key updates across the GSE sector, spotlighting: Aircraft rescue & firefighting vehicles Ground power units Water & lavatory service trucks Equipment leasing and rental market We also feature: A deep dive into Australia's airport infrastructure, with Western Sydney Airport set for a 2026 launch An exclusive interview with Ground Team Red on GSE buying trends in the Asia-Pacific A look at Mallaghan's CT6000E catering truck for North America A new ‘CEO Q&A' where we meet a leader revolutionising electrification Lastly, we examine a growing concern in the industry: rising rates of aircraft ground damage.

In this summer issue, timed with the 2025 NBAA Schedulers & Dispatchers Conference in New Orleans, we spotlight North America's dynamic aviation scene. Avfuel leads with major moves in sustainable fuel, while flyExclusive and Sherwin-Williams impress with high-end aircraft paintwork. magniX pushes boundaries in electric aviation with Riona Armesmith at the helm. We hear from standout FBOs like Northstar Jet in Missoula, working alongside Neptune Aviation in vital firefighting missions. GPS jamming and spoofing also come into focus, with expert warnings from L3Harris and Osprey Flight Solutions. Despite political uncertainty, there's optimism—especially from Avfuel's CR Sincock—about state-level sustainability efforts and strong ESG commitments. We also look ahead to EBACE 2025, now fully led by the European Business Aviation Association, with fresh insights from COO Robert Baltus.

In this final episode of the EVA podcast series, we dive deep into the complexities of career progression, leadership, and the rich opportunities within aviation. Host Chris Notter sits down with Andy Clemson, co-founder of Calibrate Learning and Calibrate Technology, for a candid discussion on how to thrive in the aviation sector. The conversation takes a close look at how interview dynamics shape both employer and employee expectations. Andy shares insights on how to make interviews work for you, why preparation is crucial, and how to assess if a company's culture is the right fit for your aspirations. With his wealth of experience, Andy emphasizes the importance of transparency, the power of asking the right questions, and how a strategic mindset can accelerate your career in aviation. Beyond interviews, the episode explores leadership challenges, particularly at senior management levels, and the transformative role executive coaching can play in enhancing leadership capabilities. We also touch on the growing need for professionals who understand not just the technical side of aviation but also the commercial and people-focused aspects that drive success. Whether you're considering a career in aviation or looking to take your leadership skills to the next level, this episode is packed with practical advice, inspiring insights, and a look at how aviation can offer not just a job, but a lifetime of diverse experiences.

In the fourth episode of our five-part EVA podcast series, Chris Notter and Andy Clemson, Co-Founder and Director of Calibrate Learning & Technology, continue their enlightening conversation on how to shape the future of aviation through effective leadership and collaboration. This episode delves into the critical skills gap within the aviation industry and how bridging it can improve both team dynamics and operational performance. Andy emphasizes the importance of strong leadership at all levels and how managers and supervisors are the true drivers of change. With a focus on personality profiling and the integration of technology to support competency development, they break down how understanding individual strengths can lead to more effective teams and better decision-making. What does it take to lead in aviation today? How can leaders create empowering environments where employees feel motivated, valued, and ready to tackle challenges? And how does leveraging data make leadership decisions smarter and more impactful? Tune in for another thought-provoking conversation that will leave you rethinking what it means to lead and collaborate in aviation.

In this engaging third episode of the EVA podcast series, host Chris is joined by Andy Clemson, founder and director of Calibrate Learning & Technology, for a deep dive into one of aviation's most pressing challenges—attracting, developing, and retaining talent. With insights drawn from global experience, Andy shares why people skills are the true engine of the aviation industry and how organizations can better support career progression. From extreme working conditions to leadership development, the conversation highlights the need for structured career pathways, competency-based training, and the importance of workplace culture. They also explore the role of supervisors as the backbone of operational success, the balance between practical experience and fresh industry perspectives, and how businesses can create an agile, motivated workforce. With a focus on real-world impact, Andy and Chris discuss how smart training models can reduce costs, improve retention, and build a stronger aviation future.

In this second episode of our five-part series on the EVA Podcast, we dive deeper into the world of competency, clarity, and leadership with Andy Clemson from Calibrate Learning & Calibrate Technology. Building on our first conversation, we shift gears to explore how organizations—especially in aviation—can redefine role expectations beyond a standard job description. Andy shares how technology-driven assessments help companies move from outdated, assumption-based evaluations to data-driven competency models that support growth at all levels. We tackle the challenge of self-assessment skepticism, the importance of genuine leadership, and how organizations can create a culture where employees feel safe to identify and improve their skill gaps. If you've ever questioned whether experience equals expertise or wondered how to break the cycle of overworked high performers and underutilized talent, this episode is for you! Learn how clear expectations, continuous feedback, and competency-based appraisals can transform workplace culture and drive long-term success.

In this first episode of the Calibrate series on the EVA Podcast, host Chris sits down with Andy Clemson, co-founder of Calibrate Learning and Calibrate Technology, to explore how the aviation industry needs to rethink training and competency development. From the challenges brought on by COVID-19 to the outdated "tick-box" training models, Andy shares how Calibrate is shaking up traditional learning methods with a technology-driven approach that ensures real, lasting impact. They discuss why organizations must move beyond generic training programs, focus on critical competencies, and create an environment where employees feel valued and supported. With insights from military, logistics, and pharmaceutical training, this episode is packed with thought-provoking discussions on how the aviation industry can build a smarter, safer, and more effective workforce.

Meet Mohammad Taher, better known as The Airport Guy!

This collection of articles from CAAS Spring 2025, examines the current and future state of the air cargo industry. It highlights the significant impact of e-commerce growth and the subsequent demands for faster, more transparent, and technologically advanced logistics. The report also explores the uncertainties introduced by geopolitical shifts and potential US trade policy changes, including tariffs and revisions to de minimis rules. Furthermore, various stakeholders discuss their strategies for navigating these challenges through digitalisation, automation, infrastructure investment, and sustainability initiatives. The publication provides insights from airlines, airports, cargo handlers, freight forwarders, and technology providers on adapting to evolving customer expectations and market dynamics in 2025 and beyond.

This Spring 2025 issue of EVA Executive & VIP Aviation International covers a range of topics relevant to the business aviation sector. Several articles highlight advancements and expansions within fixed-base operations (FBOs), featuring companies like Skyservice, Northstar Jet, and Phillips 66-branded locations, discussing new facilities and service improvements. A significant focus is placed on sustainable aviation, with an interview with Avfuel's executive vice president regarding the increasing availability and adoption of sustainable aviation fuel (SAF). The magazine also examines challenges facing the industry, such as the impact of GPS jamming and spoofing on flight operations, as well as exploring the evolving landscape of electric aircraft propulsion through a discussion with magniX. Additionally, the publication previews the upcoming EBACE convention under new management and showcases aircraft painting expertise through a collaboration between flyExclusive and Sherwin-Williams Aerospace Coatings.

This collection of articles from ARGS Spring 2025 provides a snapshot of various developments and challenges within the global aviation industry. Several pieces focus on airline growth strategies, including network expansion, fleet modernisation with aircraft like the A321XLR and A220, and adapting to evolving market demands and seasonality. Airport developments are also highlighted, such as capacity expansions in London, infrastructure upgrades in the US and India, and sustainability initiatives in Düsseldorf. Ground handling services face pressures related to costs, labour, and sustainability, prompting discussions on standardisation and investment. Finally, the revival of regional aviation in New Zealand and the emergence of new airlines and market dynamics in Latin America are explored.

Airside International's Spring 2025 edition examines the ground support equipment (GSE) sector, highlighting a rebound in pushback tractor sales and a stable second-hand market. Articles explore innovations in various GSE, including autonomous vehicles, electric solutions, and ergonomic lifting aids, alongside challenges like labour shortages and charging infrastructure deficits. The publication also features airport development projects in North America and ground handler procurement strategies, providing a comprehensive overview of the current state and future trends within the airside operations industry.

ULD module - covering so age-old concerns but with a simple and effective option of data accuracy and benefit. Reference to years of research benefit and addressing the unnecessary reliance on paper controls - Why?

Opening reference to 'The Shopping Conspiracy' as shown on Netflix. Then we cover another CargoHub product - QMS all around adding value to the Air Cargo Product and ensuring compliance oversight.

Claims and Loss prevention - reflection on the first product launched and how it has developed. Greater transparency across the process and 1 central system availability.

Welcome to Episode 2 of our series, featuring Raoul Paul, founder and MD of Carga Hub. In this insightful session, Raoul dives into the journey of developing the RFS (Road Feeder Service) Trucking Collaborative Decision-Making (CDM) Control Tower—a game-changing solution for the logistics industry.

Join us for an engaging conversation with John W. Piasecki, President & CEO of Piasecki Aircraft Corp. Discover his journey in the vertical flight industry, the history of Piasecki Aircraft, and the future of innovative technologies like hydrogen-electric VTOLs. Learn how the company is addressing military and commercial challenges, pioneering advanced aviation solutions, and shaping the future of urban mobility.

In Episode 1, we sit down with Raoul Paul, founder and MD of Cargo Hub, to discuss innovative solutions transforming the air cargo industry. From cargo claims to quality management and the groundbreaking RFS Control Tower, Raoul shares how collaborative decision-making is improving efficiency and transparency for stakeholders like airlines, truckers, and freight forwarders.

Chris welcomes back Arpad Szakal, Principal Consultant at Cormis Partners, to explore the role of AI in the aviation industry. From AI-powered recruitment and predictive maintenance to operational safety and customer service optimization, this episode dives into how artificial intelligence is reshaping aviation. Arpad shares real-world examples from industry leaders like Lufthansa and AirAsia, while Chris raises critical questions about practical implementation, risk assessments, and workforce upskilling. Whether you're an aviation professional or tech enthusiast, this discussion offers valuable insights on leveraging AI for career development, efficiency, and innovation. Topics Discussed: AI's impact on recruitment and training. Risk assessments and operational safety improvements. Challenges like bias, ethics, and cyber security. The importance of upskilling and career growth in an AI-driven world. Practical steps for integrating AI in aviation roles.

oin us as we sit down with Mehmet Keyvan, the visionary CEO and founder of Keyvan Aviation, in this insightful and inspiring episode.

In this insightful podcast, Chris is joined by Emre Serpen, co-founder and CEO of TroyNet and TroyAvi and Aviation Principal for Publicis Sapient, as they discuss the future of aviation and logistics. Emre shares his 40 years of experience in the industry, touching on key topics like digitization, AI, sustainability, and the vital role airports can play in transforming the passenger experience. He also talks about his company's exciting 10-year contract with Istanbul Airport to develop digital air cargo community platform and the broader challenges facing aviation in a post-pandemic world. Tune in for a forward-thinking conversation on innovation, collaboration, and the future of aviation!

In this episode, we sit down with Leigh Mason from Cyber Defense Solutions to explore the alarming vulnerabilities in cybersecurity, from yachts to corporate systems and even national infrastructure. Leigh shares shocking real-life stories of cyberattacks, including how his team took control of a high-profile yacht in just 27 seconds and infiltrated a UK bank in under 30 seconds using an unsecured printer. We also discuss the constant advantage hackers have, the risks posed by default credentials, and the dangers of email spoofing. This eye-opening conversation is a must-watch for anyone concerned about the future of cybersecurity.

In this episode, we sit down with Amit Maheshwari, CEO and MD of Softlink Global, to explore his journey in revolutionizing the logistics industry through cutting-edge software solutions. From founding the company in 2005 to creating a global cloud platform used in over 50 countries, Amit shares insights on how technology is transforming logistics service providers. Discover how Softlink's Intelligent ERP Platform Logi-Sys simplifies freight forwarding, customs broking, warehouse management, and more.

In this episode, we sit down with Lionel van der Walt, Chief Commercial Officer at Nallian, to explore the critical role of technology in transforming airport operations and cargo logistics. Lionel shares insights into how better collaboration, digitization, and data-sharing can optimize efficiency for all stakeholders, especially in trucking and ground handling. We discuss the challenges faced by the cargo industry, the importance of real-time data, and how these innovations are reshaping the future of airport operations.

In this episode, we sit down with David Kerr, an experienced aviation and cargo expert, to discuss his fascinating career journey. From his early days at American Airlines to playing a key role in the growth of Etihad Cargo, David shares valuable insights into the aviation industry's inner workings, the importance of partnerships, and the milestones that shaped his path. We also dive into the evolving world of e-commerce, the future of aviation, and the significance of mentoring and upskilling in this dynamic field.

In this episode of the EVA Showcase, we sit down with Robin Schneider, Director of Marketing at Green Cubes Technology, to discuss the future of lithium-ion batteries in ground support equipment (GSE). Robin shares insights on how Green Cubes has led the charge in the development and manufacturing of efficient, environmentally friendly lithium-ion batteries. We dive into the key differences between lead-acid and lithium-ion technology, the adoption of greener solutions in airports, and the challenges and benefits of implementing lithium-ion in GSE. Tune in to learn more about how these advancements are shaping the future of aviation support.

Join us as we dive into an insightful conversation with Frédéric Bazin, VP of Customer Success at CargoAi. In this episode, Frédéric shares his journey from working with Qatar Cargo to leading customer success at one of the fastest-growing platforms in the logistics industry. We explore the unique features of CargoAi, its impact on the freight forwarding industry, and how it's revolutionizing digital logistics with innovative solutions and an extensive airline network.

We sit down with Rory Fidler, Senior Vice President of Cargo Technology at MENZIES. Rory shares his journey into the air cargo industry, discussing the challenges and achievements of implementing a new cargo management system across multiple global sites. He highlights the evolution of the industry, particularly the push towards digitalization, and the critical role of employee engagement in successful system rollouts. Tune in to hear Rory's insights on leading large-scale technology projects, managing change, and the importance of setting realistic goals.

Join us for an insightful conversation with Dr. Patricia Boulogne, a wellness expert specializing in high performance, mindset mastery, and holistic health. In this episode, Dr. Pat shares tips on improving your diet, exercises for a natural facelift, and the connection between gut health and overall well-being. Discover how small, manageable changes can lead to significant improvements in your life. Whether you're looking to boost your energy, reduce pain, or simply feel better, this episode offers practical advice to help you thrive.

In this podcast, Yulia Celetaria, Head of Logistics at EarlyHealth Group shares her journey from managing large-scale freight at a major airline to overseeing the intricate logistics of clinical trials. She discusses the challenges of adapting to smaller, critical shipments, the importance of quality management systems, and the role of emerging technologies in the future of pharmaceutical logistics. Yulia's passion and insights offer a unique perspective on the evolving logistics industry.

Join us for an engaging episode of "Tell Us Your Story" featuring Justin Gosling, the Director for Canada at Discover the World. Justin shares his journey through the airline and travel industry, from starting in check-in roles to becoming a high-level sales and management executive. Learn about the services offered by Discover the World, valuable career insights, and the importance of leadership and mentorship in the travel business.

Matt emphasizes the need for a new approach to air cargo. His tagline, “Another Way to Air Cargo,” invites us to fill in the gap with areas like Sell, Book, Ship, Track, Purchase, and Think. As a CEO, Matt values innovation and forward-thinking among his peers, motivating his team to constantly improve, challenge, and create. This open-minded approach fosters productivity and efficiency, highlighting the importance of sharing and analyzing data for better decision-making. What a fitting name for a company dedicated to embracing today's realities to enhance tomorrow's possibilities. With numerous points and products to explore, a series of updates will likely be released soon.

Join us for an engaging conversation with Simon Miles, Managing Director of Miles Aviation Consultancy, as he shares his incredible journey in the aviation industry. From a childhood fascination with aircraft to senior roles at renowned airlines like Emirates, British Airways, and Virgin Atlantic, Simon offers insights into his career, the challenges and opportunities in aviation, and his transition to starting his own consultancy. Discover the importance of having a clear vision, the evolving dynamics of the industry, and why aviation remains an exciting and rewarding field for aspiring professionals.

Another interesting session with one of our passionate industry professionals who loves what she does and knows what a difference we all make by doing our jobs well and being engaged and continually learning. Someone who recognises the colleagues who support the business from the operations perspective - the engines of our outcomes and services - Full respect. This podcast has a genuine message running all the way through it, and has a fantastic ending worth the wait. It defines why we are all in Cargo and why new potential colleagues should listen to such a reflection from Linda who delivers the closing message so very well.

Join us as we dive into the inspiring career journey of Harley Warren Jones, VP of Business Development at AGI. From his humble beginnings in air cargo sales to his influential roles in industry associations, Harley shares his passion for air cargo and the importance of mentorship, education, and community engagement. Discover how AGI has grown under his leadership and his vision for the future of the air cargo industry.

In this episode, we welcome back Lewis King, the visionary Director and Owner of Albion Aviation Group. Lewis updates us on the impressive growth and diversification of his aviation ventures, including the groundbreaking move into drone chartering. We delve into how Albion Aviation Group navigated the challenges of the COVID-19 pandemic, the dynamic trends in the charter market, and their unique training programs aimed at raising industry standards. Lewis also shares insights into their specialized logistic services, the future of aircraft types, and the importance of integrating drone technology in various sectors. Additionally, we discuss the significance of involving youth and educational institutions in the evolving world of aviation.

Explore the inner workings of Madrid's airport logistics through the eyes of Jaime Agua, the esteemed station manager whose career spans over two decades. Join Jaime as he recounts his pivotal decision to join the organization in 2019, driven by a desire to innovate alongside longtime colleagues Pablo and Ricardo. Delve into their strategy of simplifying operations while enhancing efficiency, from strategic warehouse design to seamless freight handling. Discover how Jaime's commitment to foundational principles and continuous improvement shapes a facility known for its operational excellence and dedication to customer satisfaction.

In this episode, Chris interviews Olivier Bijaoui, Chairman and Partner of IAS Handling, who discusses his decades-long partnership with senior executives Ricardo and Pablo. He reflects on the importance of simplicity and efficiency in cargo handling, emphasizing personal attention and trust in customer relations. Critiquing the industry's trend toward impersonal automation, he highlights the critical role of middle management in maintaining quality service. Bijaoui also addresses challenges posed by e-commerce and the value of entrepreneurial spirit and sustainable growth. The episode concludes with an appreciation for enduring friendships and professional partnerships that have contributed to the success and spirit of the discussion.

In this episode, we continue our four-part series with IAS Handling, featuring an in-depth conversation with Pablo García Muñoz, CEO and partner of IAS Spain. Pablo shares the journey of IAS Handling, from breaking the monopoly in the Spanish cargo handling market to overcoming challenges and achieving remarkable growth. The episode highlights the strong partnership and mutual trust among Pablo and his colleagues, their strategic approach to business, and the importance of a supportive and efficient team culture in driving their success.

Ricardo Bagen, executive manager and founding partner of IAS Handling, shares insights into the company's successful operations in Madrid and Barcelona. Founded five years ago, IAS Handling focuses on simplicity, prioritizing people, and excellent service. The close-knit founding team, known as “The Three Amigos,” emphasizes a positive work culture and strong customer relationships. The established Barcelona facility supports the newer Madrid operations, ensuring consistent service across locations. Ricardo highlights the importance of efficient, straightforward operations and a supportive work environment in driving the company's success.

In this episode, we sit down with Paul Cheng, Executive Director for Operations at Hactl in Hong Kong. Paul shares insights into his role and the company's focus on maintaining operational excellence, regulatory compliance, and customer satisfaction. He discusses how Hactl adapts to industry changes, integrates relevant technologies, and offers customized solutions to over 100 clients. Paul also highlights the importance of employee engagement and the proactive approach that keeps Hactl at the forefront of the cargo industry. Join us for a deep dive into the dynamic world of cargo operations at Hactl!

In this episode, we sit down with Joanna Li, Executive Director of Commercial Business Development at Hactl, to discuss her role in maintaining and growing the customer base, pricing new products, and focusing on international development. Joanna shares insights into Hactl's strong company culture, long-term employee retention, and the current challenges and opportunities at Hong Kong airport. Don't miss this engaging conversation on the future of Hactl and the aviation industry!

In this episode, we're joined by Uwe Beck, MD and owner of Becon Projects, to explore the evolving landscape of terminal operations. How have opinions and expectations regarding terminals shifted over the years? What are the current critical factors and priorities? As time progresses rapidly, so does the necessity for automation, digitisation, and the enhancement of technology acceptance and usage. We'll delve into what the new generation expects and why. Uwe will emphasise the significance of having a great team with a balanced mix of skills across all areas of specialisation. We'll discuss strategies to retain good employees and ensure they feel heard and valued. Customer expectations in our industry are also evolving. We'll explore how much data and information modern facilities need to provide to meet these new demands and deliver exceptional customer service. What are the key ingredients for creating 'future-proof terminals'? We'll look at hybrid terminals that integrate e-commerce expectations with traditional handling and discuss if there's a clear guideline for this integration. Finally, Uwe will share his insights on future opportunities and challenges in the industry. Join us for an engaging and informative conversation.

In this engaging episode of the EVA podcast, host Chris Notter is joined by Dr Vandana Singh, Director of Global Key Account Management for Asia and the Pacific region at Saudi Cargo. Vandana shares her inspiring journey, from her early experiences of adapting to constant changes due to her military family background to her achievements in the cargo industry, including her notable TED Talk on embracing change and being awarded the Trailblazer Woman of the Year. They discuss the dynamic growth of India's economy, the challenges and opportunities in the cargo industry, and the critical balance between digitization and maintaining genuine customer relationships. Vandana's passion, resilience, and insights make this a must-listen episode.

Great fun with both Kristin and Uwe on how the relationship works and why did Kristin join the family business. What was the catalyst of appreciation from Uwe when he realised his daughter had what it takes and more... Working together - The advantages and the complimentary ideas and points of view. Introducing IT experience into the traditional business.