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Are you someone who dreads big social gatherings? Or you want to hide under the covers at the thought of being seen in a crowd, meeting new people, or going on a first date? In this episode, Matt talks about his own early experience with being a "shy kid", the psychology behind social anxiety (and what makes it worse), and some powerful mindset shifts that can put us in state of relaxed confidence. ►► Transform Your Relationship with Life in 6 Magical Days... Learn More About My Live Retreat at → http://www.MHRetreat.com ►► Sign up Now For My Free Weekly Newsletter, The 3 Relationships at ... → http://www.The3Relationships.com ►► Striking up Conversation Can Be Intimidating. Get 9 Effortless Ways to Create Conversation That Feel Natural and Simple at. . . → https://WhatToSayNext.com
Many of the women I talk to have been asking… What exactly is a blood sugar spike, how do they happen, and why does it matter? Aside from causing all kinds of disruptive symptoms, blood sugar spikes are like tiny daggers that wear down your cells, your body, your organs, and your brain. Catch this shortie for everything you need to know about these harmful events, including how to track your own glucose at home AND a few simple hacks stay balanced. Mentioned in This Episode Gluco Support – A powerhouse blend of natural herbs and nutrients that are proven to balance blood sugar FAST. #492: 10 Massive Benefits to Cutting Out Added Sugar #383: How I Build Metabolically Healthy Meals for My Family to Maintain Steady Blood Sugar and Energy Levels #507: 11 Effortless Ways to Reduce Your Toxic Load and Heal a Sluggish Liver Learn more about your ad choices. Visit megaphone.fm/adchoices
Have you felt the heartbreak of losing the “love of your life,” and now you want them back? Or perhaps you feel trapped in sadness after a breakup and don't know how to move on. Either way, this is the first aid you need right now. In today's episode, I explain the #1 thing that defines our reality during a breakup, and show how the obsession we might feel during a breakup can have its roots in the early days of dating someone. And if you're on the fence about getting back with your ex, the 3 steps I share today can help you make that decision. --- ►► Striking up Conversation Can Be Intimidating. Get 9 Effortless Ways to Create Conversation That Feel Natural and Simple at. . . → https://WhatToSayNext.com ►► Order My New Book, "Love Life" at → http://www.LoveLifeBook.com ►► FREE Video Training: “Dating With Results” → http://www.DatingWithResults.com
In episode 208 of the Wannabe Clutter Free Podcast, host Deanna Yates addresses a common struggle for parents—organizing their kids' artwork and school papers, especially as the school year ends. She emphasizes the importance of managing these items to avoid clutter and guilt, and outlines a strategy to help you declutter papers and artwork without getting overwhelmed. **************** Links in this episode (some may be affiliate links - thanks for supporting the show at no extra cost to you): Check out my favorite resources Chatbooks: https://chatbooks.com/ Shutterfly: https://www.shutterfly.com Art Frame - holds up to 50 pieces: https://amzn.to/3yL8Go5 File Box: https://amzn.to/3KtBMef Episode 206: http://wannabeclutterfree.com/206 Join the Wannabe Minimalist Community on Facebook Follow Deanna Yates, the host of Wannabe Clutter Free on: Instagram Facebook Website Podcast **************** Do you struggle with letting go of your kids artwork? Do the school papers pile up and overwhelm you? If you nodded yes, episode 208 of the Wannabe Clutter Free Podcast is for you! This episode explores effective strategies for organizing children's artwork and school papers, especially relevant at the end of the school year. I emphasize the importance of decluttering for a tidy home and preserving precious memories, providing a range of practical tips including creating a dedicated space, setting up a weekly routine, and digitizing artwork. The episode also covers involving kids in the organization process to teach decision-making skills and maintaining the system year-round. This episode will also help you discover: The impact of not decluttering your kids artwork Why decluttering should be a family affair How to let go of your mom-guilt with tossing kid's artwork Ways to display, stash, or trash the mountains of papers Tips for highlighting the truly special pieces of your kids artwork **************** Music: Fresh Lift by Shane Ivers - https://www.silvermansound.com **************** Subscribe & Review Are you subscribed to the Wannabe Clutter Free podcast? If you're not, I want to encourage you to do that today. I don't want you to miss an episode. I'm adding a bunch of bonus episodes to the mix and if you're not subscribed there's a good chance you'll miss out on those. And if you enjoyed today's episode, it would make my day if you left me a rating and review. You can leave a review on Apple Podcasts, a comment on Spotify Podcasts or Goodpods, or connect on guest video interviews on YouTube. Your review helps other people find my podcast and they're also fun for me to read. Let me know what your favorite part of the podcast is. Thank you! **************** We'd love to hear how you're applying the strategies discussed in this episode. Share your stories and tips with us on social media (@wannabeclutterfree). Don't forget to subscribe for more insightful episodes designed to make your busy life a bit easier. Learn more about your ad choices. Visit megaphone.fm/adchoices
In a world that's filled with so much stress and negativity, how do we make the most out of our time on Earth? How can we make our lives better, while bettering the lives of those around us in the quickest, most effortless ways possible? The answers lie here in this special episode. Today on The Wellness Revolution, I'm joined by one of the brightest, warmest people I've ever met, Dr. Harry Cohen Ph.D. Harry is a Psychologist, Executive Coach, Restaurateur, and Author of Be The Sun, Not The Salt, a non-traditional self-help guide to finding your best self, uplifting others, and behaving in a manner that draws others toward you and makes you happier and more effective. Our discussion is all about the easiest ways we can live a better life and help others do the same. Grab a pen and paper and get ready to have your heart cracked wide open, because mine sure was! “You don't have to make it hard. We can do this and that's what I want other people to get. Just today, take a breath, look around, look at how beautiful it is, count your blessings, do something good for somebody.” – Dr. Harry Cohen Remember to give yourself some credit, mama. Right now, you're taking the most important steps you need to live your best life and shine your light on the world. Keep it up! Key Highlights: Why does it feel so hard to do good deeds for myself/others? The easiest way to start “winning the day”. Simple habits that keep a score in your life. What inspired Harry to write The Sun, Not The Salt. What is the Heliotropic Effect and how can it help me live a better life? My 2 favorite questions to ask myself at the end of each day. Why you should “smile and move on” more. What to do if you're harboring negative feelings or resentment towards somebody/something. Episode Resources: Buy your copy of Be The Sun, Not The Salt by Dr. Harry D. Cohen Join the 6-week Ignite Accelerator. Doors close 4/28 and we begin 4/29! Get all the details here: https://products.ambershaw.com/ignite-accelerator Connect with Dr. Harry Cohen: Visit his website: https://bethesunnotthesalt.com/ Connect on LinkedIn: /in/harry-cohen-2594841 Listen to the Be The Sun, Not The Salt podcast Connect with Amber: Instagram: @msambershaw TikTok: @msambershaw Website: ambershaw.com Free Weight Loss, Health & Fitness Facebook Group for Working Moms
Veggies & Virtue: Easy Meal Ideas for Families, Healthy Snacks for Kids, Picky Eating Help
Are your heart-strings being tugged on a bit extra with all of this Back to School prep? I get it! Because whether it is adjusting to the new norms of a school year or sending your children off to school (maybe for the first time!), this is a big transition for everyone. So let's talk about not just what to pack in that brand new bento for a first day of school photo, but instead how we can tuck in a little note of encouragement...with little to no extra effort on your part! As a dietitian mom who's been packing lunches for 8+ years now, I have these ideals that I will 1) have the capacity to come up with something sweet to say everyday and 2) remember to actually send said note in their lunches. But the reality is, I need something that is sustainable and affordable. That's why, on today's episode, I share 5 effortless ways to send lunchbox notes to school with your littles. We recently purchased the first four, and number five is a free bonus that is so fun -- especially if you want something for proof of concept before you buy anything else. Here are the lunchbox notes referenced in today's episode: 101 Tear-off Lunchbox Notes, Laugh out Loud Indescribable Tear-Off Lunchbox Cards Lunch Box Notes for Brave Boys Lunch Box Notes for Courageous Girls FREE Printable Lunchbox Notes by Watercolor Wednesday SHOWNOTES: Find items mentioned on my Amazon storefront here. Sign up to work with me 1:1 here. Leave me a voice message to be answered on the podcast here.
Many of the women I talk to have been asking… What exactly is a blood sugar spike, how do they happen, and why does it matter? Aside from causing all kinds of disruptive symptoms, blood sugar spikes are like tiny daggers that wear down your cells, your body, your organs, and your brain. Catch this shortie for everything you need to know about these harmful events, including how to track your own glucose at home AND a few simple hacks stay balanced. Mentioned in this Episode: Gluco Support – A powerhouse blend of natural herbs and nutrients that are proven to balance blood sugar FAST. #492: 10 Massive Benefits to Cutting Out Added Sugar #383: How I Build Metabolically Healthy Meals for My Family to Maintain Steady Blood Sugar and Energy Levels #507: 11 Effortless Ways to Reduce Your Toxic Load and Heal a Sluggish Liver
Have you ever been told that your worst symptoms just need birth control, antidepressants, anxiety meds, or hormone replacement therapy? OR maybe you've even been told that it's “all in your head.” Let me tell you… it is NOT all in your head! Catch today's podcast to find out how a sluggish liver could be the real root cause of your symptoms, plus 11 effortless ways to overcome it–and learn: Why your liver becomes sluggish in the first place Everything you need to know about the liver-hormone connection Key warning signs your liver may be sluggish 11 effortless ways to reduce your toxic load and heal How a sluggish liver leads to estrogen dominance BONUS: My top hacks for estrogen dominance Mentioned in this Episode: Estrogen Dominance Masterclass – Reserve your FREE spot for my upcoming masterclass and learn how to conquer estrogen dominance for good! Liver Support Blend – The most powerful natural herbs and nutrients your liver needs to thrive ALL in one daily dose. Activated B Complete – My #1 most-recommended vitamin supplement for women over 35. Additional Resources: #489: 8 Simple Ways to Support Your Detox Pathways Everyday #450: The Best Superfoods and Nutrients to Heal Your Liver #463: Top 10 Reasons to Optimize Liver Function Liver Support Blend FAQ: What You Need to Know to Support Your Liver
Teaching Brands to Master “How to Wow” in Customer Experience This week, we welcome Adrian Swinscoe to the Digitally Irresistible podcast. Adrian is a prolific writer, blogger, podcaster, and the author of four books about customer experience. Adrian works with companies looking for cost-effective ways to improve business and team performance, find new customers, and keep their existing ones. He and his associates focus on helping clients improve their customer service, customer experience, client experience, and business. His work results in increased profits in sales, higher productivity, increased word of mouth, improved service, and an overall increase in the customer and employee experience. On this episode, we discuss the eight sections of his first book, “How to Wow, 68 Effortless Ways to Make Every Customer Experience Amazing.” A Guide to Help People Chart Their Brand's Own Path to Greatness Fifteen years ago, Adrian recognized an abundance of opportunities to improve customer service, including staying out of the way of employees who do their best to treat customers well. He started writing and writing, and writing (and podcasting) about it: articles, blog posts, a column for Forbes, and four books. Companies seek his help in building amazing customer and employee experiences. Adrian describes himself as “an advisor, speaker, and bestselling author on customer service, experience, and engagement.” He helps brands “craft their own level of greatness and deliver their own level of greatness and engagement to their customers.” Unpacking “How to Wow” In “How to Wow,” originally published in 2008, Adrian organized 68 effortless ways to wow into eight sections. The first five sections—Attract, Engage, Serve, Keep, and Refer—are all external, customer-facing actions brands can take. The second three sections—Communicate, Motivate, and Lead—are internal employee-facing actions. On this episode, we discuss these eight sections. As you'll discover, each section leads right into the next. Attract Adrian's experiences as a consumer, researcher and analyst taught him that people don't like to be “sold to”. He was convinced that there must be better ways to attract people than overt selling. He sought more empathetic and sustainable methods to attract people. Ways that are more appealing to the people you're trying to attract so that they're more receptive to your message. And once you've attracted people, then you can… Engage To engage people in a sustainable way, you have to step back and take a look at your relationships. In each case, ask where is this relationship now and where is it going? Understanding your relationships is the first step to knowing what interests the people you attract. Knowing what interests them enables you to treat them with respect and empathy, and to balance two very different dynamics: making yourself interesting and proving you're interested in them. Knowing what interests them allows you to… Serve Service goes beyond customer service. It's about being proactive in service to people across the business. How do I serve you? How do I serve you as a marketer? How do I serve you as a salesperson? How do I serve you as a support rep? Think about different ways to help the customer achieve their goals. When serving people is part of the foundation of who you are, you can build relationships that mean more than sending them a thank-you gift after they've bought something from you. Strong relationships are relationships you can… Keep Adrian doesn't use the word loyalty because he thinks loyalty is a product of what you do. Loyalty programs, rewards, and special discounts can help, but keeping customers is about the fundamentals of what we do. Keeping is about how you value the relationship. Can you give people access to different things? Can you make them successful? Can you make them feel like they belong? When both sides value a relationship, it's only natural to ask your customer to… Refer If you've gone through the earlier steps, have built strong foundations for your relationships, and continually build on those relationships, then people may be ready to become an advocate for you. The key is advocacy doesn't happen by accident. Sometimes you have to help people be an advocate. Sometimes you have to do something as simple as just asking them. And too many companies don't ask for a referral. Also, bear in mind that sometimes they don't know how to refer. So, think about their situation and make it easy for them. That can be a powerful way to start driving a stream of referrals back into your business and building your community of relationships. Now, let's move from the external ways to the internal… Communicate This section is about how we communicate with our customers, how we take what they tell us— particularly around surveys and feedback and customer voice—and how we take it into our business. How do we act on it? How do we then communicate back to customers and tell them, “this is what we're doing”? Again, this is all in service of building relationships, showing people, “We value what you say. We are listening to what you say. We are thinking about what you say,” and “We are acting on what you say.” Still, customer survey fatigue is a real thing, and we have to understand that somebody giving us feedback is a gift. We have to make sure we respect their time and make taking a survey easy for them. Make sure they understand that if they give us this feedback, we'll value it and act on it. For many companies, the question is how. How do we connect with our customers? How do we listen to them? How do we act on what they tell us? They've learned that it takes engaged employees to deliver exceptional service, so we… Motivate Motivate and Lead are two sides of the same coin: how do we build a culture of highly engaged employees who truly value customer relationships? This culture empowers people, supports people, and enables people to be the best versions of themselves in service of the greater mission to serve their customers. Why the same coin? Because how effectively we motivate employees is influenced by how well we… Lead Sometimes leaders within companies need to do things differently in order to enable, support, motivate, and inspire their employees to do a great job and go that extra mile in service of their customers. That may require them to change their thinking, to do things differently, to lead by example. Adrian loves the idea that comes from the old Toyota management system, where managers and leaders would do Gemba walks (Japanese for “actual place” walks). They'd walk the factory floor to understand the work, see processes in action, ask questions, and learn how things were being done. He also says you can learn a lot about a company by their Terms and Conditions page on their website. Many are written so only a lawyer can understand them. Some companies have rewritten them in plain language so all their customers can understand. Make Improvements Incrementally Trying to improve all aspects of customer and employee experience at once can be a great challenge. Adrian cites a concept known as the aggregation of marginal gains, which was popularized by Dave Brailsford, who became performance director for British Cycling in 2003. The idea is that if you execute a series of marginal gains of only 1%, the aggregate of those small gains over time will equal a major gain. What Adrian Does for Fun If you agree with me that Adrian is a rock star, you may be right. In his spare time, Adrian likes to go rock or boulder climbing—indoors or outdoors, depending on the weather. In fact, after recording this podcast with me, Adrian headed to a nearby boulder gym. Rock on, Adrian. To learn more about Adrian and his work, you'll find him on LinkedIn, Twitter, and his website, www.adrianswinscoe.com. Adrian also recommends looking him up on your favorite search engine, as there aren't many people named Adrian Swinscoe. Watch the video here. Read the blog post here.
How about this year, instead of sneaking cookies, we sneak in exercise during the holidays? It's simple, and I'll show you how with my 7 simple ways to sneak in exercise during the holidays. The holidays are such a wonderful and magical time of the year. We are cooking and baking wonderful delicacies we don't make any other time of the year. We decorate our houses inside and out. So many tenfeel frustrated that we stopped doing our exercise, which we know would help us deal with stress and the potential pounds creeping up over the holidays. We worked so hard for our fitness and health goals and shouldn't let them slide. Think about your exercise a little differently during the holidays this year. Instead of doing your regular workouts, whether going to the gym or working out in the basement to your favorite online program, let's sneak in exercise that doesn't even feel like a planned workout. Every little bit counts when it comes to staying healthy and strong over 50. Make it fun! Think outside the box, meaning think of something different to do than your usual exercise routine. I know everyone has a different idea about what's fun, but don't be afraid to mix it up. Working out during the holidays is essential because a good workout is one of the best ways to relieve seasonal tension. Knowing that the holidays will bring more stress into our lives, exercise is an excellent way to reduce that stress. This is the last episode for 2022, and I want to thank you for being such an avid listener and supporting this show. Happy Holidays and see you in 2023! Heike Click here to listen! Rating, Review & Follow on Apple Podcasts Heike's insights are so helpful in creating a well-rounded, healthy lifestyle! Loving every episode of the Pursue Your Spark podcast!" ← if that sounds like you, consider rating and reviewing my show here! Your action helps me support more empty-nester moms 50+ - just like you - thriving in their second half of life. Click here, scroll to the bottom, tap to rate with 5 stars, and select "Write a Review." Then, let me know what you loved most about the episode! There is always something new on the feed, and if you're not following there's a chance you'll miss out. Follow NOW! Links mentioned in the show: Paktli Foods - Use code PURSUEYOURSPARK15 for 15% off your order of a Celebration Box or individually packed Puffy snacks! Fasted + Fit Over 50 Jump Start How To Get Motivated To Exercise 5 Small Healthy Habits That You Can Stick With in 2022 (and beyond) 5 Tips For A Strong and Lean Core For Women Over 50 Heike Yates Instagram @heikeyates For more episodes, click here.
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7 ways to effortlessly reduce inflammation? I know, I also cringe when someone says "effortless" but these are about as effortless as it gets! Are you ready to dive in?Resources Mentioned:Women's Wellness Circle: https://fb.com/groups/audreychristieMeditation DownloadSchedule an Appointment: https://audreychristie.com/work-with-audreySupplements: https://audreychristie.com/fullscript Support the show
7 ways to effortlessly reduce inflammation? I know, I also cringe when someone says "effortless" but these are about as effortless as it gets! Are you ready to dive in?Resources Mentioned:Women's Wellness Circle: https://fb.com/groups/audreychristieMeditation DownloadSchedule an Appointment: https://audreychristie.com/work-with-audreySupplements: https://audreychristie.com/fullscript Support the show
If your social skills are rusty, but you're looking to expand your social circle, here are thee strategies for how to be more social! These three techniques will help you make friends, having meaningful social interaction, and build long lasting friendships. ⚡Get the writeup
Everyone could do with some extra money in their pocket each week; however, whenever I talk to people about earning extra money, they usually think they have to get a second job or do something that they don't have time for. So these five ways to make some extra money, if done right will not take up too much of your time and don't require you to work a weekend job. 5 “almost” effortless ways to make a little extra cash Get a Roommate (for homeowners and renters) Flatmates.com.au Airbnb your room or house (for homeowners only) Airbnb.com.au Sell your unused shit on gumtree or Facebook marketplace Gumtree.com.au Put your car to work Carnextdoor.com.au Consider becoming a pet sitter and get paid to look after some friendly little pets Madpaws.com.au Ask a question | https://www.rossmarais.com/askross Episode Sponsor | This episode is brought to you by More Time Financial, a financial planning company that is on a mission to help young Australians make smarter decisions with money by providing real-life financial advice, coaching and financial education. Book in for a free initial 30-minute consultation - https://moretimefinancial.com.au/get-started/ Disclaimer | In preparing this podcast episode, the contributors have not taken into account any particular person's objectives, financial situation or needs. Before acting on this information, you should consider its relevance to your personal circumstances.
Everyone wants to have the personal network of their dreams, but how the heck do you build it?It can feel like networking is this huge, daunting task that you don't even know how to begin creating.And if you're not naturally outgoing, the whole process can feel really uncomfortable.Today Jerrod shares 3 easy ways to build a powerful network, that truly works for anyone.Whether you're looking for new client opportunities or simply want to expand your professional circle, these tips will help you get ahead!---If you like what you hear, please leave a review! Also, feel free to shoot us an e-mail at info@paradigmshiftleadership.com & tell us how we can better serve you and your team through this podcast.If there's any way that we can serve your team through leadership training, keynotes, camps, workshops, GEAR-UP, TRIO, or whatever your need may be, head over to paradigmshiftpro.com!The Good Leader Podcast is produced by Josh Kluge in Nashville, TN.
Kaffeen Espresso | supercharged agency new business & marketing
There's nothing more disheartening for you or annoying for the prospect, than an ill-timed or irrelevant new business approach.Unless you have something of value to share, the only other time you should reach out to a prospect (to avoid being annoying) is when you have a clear signal that they might be preparing to buy your services.But how on earth to know when is the right time? Here are a few of my go tos.
Sick of procrastinating? Here are the 5 effortless ways to develop lasting good habits. Recommendations: Atomic Habits by James Clear Habit share app
Adrian Swinscoe is a best-selling author, Forbes, contributor, speaker, advisor, aspirin, customer experience punk; we are going to find out about that CX Punk. His driving passion is helping to create and develop and grow businesses that take care of their customers in the best way possible and building great teams that require to do this. So, it is a focus on excellent customer service and experience. The key to understanding and dealing with COVID19 area is being mindful of what our people are going through as they transition to remote working and how we can help them do the best job that we can. But also, how can we communicate with our customers to help manage and set expectations at this incredibly challenging time, of business as unusual. The idea that you could take service as usual and turn up the volume is just not going to cut it right now, says Adrian. We must think about it as service as unusual. You do not necessarily have to ask for Customers help specifically. You must tell the customer what is going on and that you are working hard to resume service, but right now this is services unusual. Adrian gives an excellent example of how a bank frustrated their customer by not communicating effectively. COVID19 has shined a light on what good CX can and should look like. What we are seeing is the best just know this and get this, and everybody else is way far behind. The exciting thing about it is that empathy does not exist at an organisational level. Empathy is a human and individual thing and unless you are predisposed towards it, or you have had an experience of developing it. Empathy is a habit and behaviour that we can learn, but it takes effort, time, discipline, and commitment. If we all try and do it, we will all get better at it. Adrian recounts a story from Zappos in the US, that delivered exemplary customer service in unusual quarters. He references new research from Edelman that says over 90% of customers are reporting that they are paying close attention to how brands look after both their employees and suppliers in this time. They want them to do the right thing by these groups, even if that costs them in the short run. The follow-up piece on the research was that over 70% of those customers reported that if they saw those brands not looking after their people and suppliers, they believed that the brand would lose their trust forever, and they would never do business with them again. We will find out over time, said Adrian, but what it provides is evidence for is this idea that what you do right now matters, and it will have a lasting consequence. So, pay attention! People think that sales and customer experiences separate, but they are not. They are entirely and directly linked says, Adrian. What’s the difference between customer experience and the customers' experience? Actual, says Adrian, the difference can be a country mile. Customer experience could be a thing that gets done in organisations, whether it is a service department or marketing and then sales are separate from that. The customers' experience has got nothing to do with the organisation, it is about what the customer experiences when we deal with a brand. Sales is an intrinsic part of the whole customer journey with a particular brand. Therefore, it is a massive part of what happens that makes your customer experience. Other research that says that 90% of all loyalty is driven by two points on a customer's journey with a brand. Firstly, over 45% of all loyalty, is what happens around the customers buying experience that includes complaints, sales, and everything else that their experience and their memories help driver loyalty. Secondly, what happens when something goes wrong. Sales play a role in both of those things; from a direct sale, account management and managing the relationship. To say sales and customer experience are separate is looking at it from a traditional organisational perspective, but in the mind of your customer, they are just the same thing. Ultimately, says Adrian, it is not about you, it is about them. https://www.linkedin.com/in/adrianswinscoe https://www.adrianswinscoe.com Books by Adrian Swinscoe: How to Wow: 68 Effortless Ways to Make Every Customer Experience Amazing Punk CX
Selfies aren't a thing of the past. Actually they are still a great way to show up authentically in your photos. Selfies don't have to been seen as a thing that only the young kids do but can be used to help you connect with your audience. In this episode, I am sharing 7 effortless ways to take better selfies.
Today's interview is something different. It's me, Adrian Swinscoe, being interviewed by Jonty Pearce of callcentrehelper.com about my new book (How to Wow: 68 Effortless Ways to Make Every Customer Experience Amazing) that has just come out. I'm both proud and pleased with how the book has turned out and Jonty and I talk a little about how the book came about, what's in it and what you can expect from it. Check out the highlights below and grab a copy of the book. ;) This interview follows on from my recent interview – Moving from product to customer centricity, the Mercedes Benz USA story – Interview with Joseph Michelli – and is number 173 in the series of interviews with authors and business leaders that are doing great things, helping businesses innovate and delivering great service and experience to their customers.
Adrian is a world-renowned customer experience expert and author. He’s consulted hundreds of businesses to help them engage with their customers, build their customer retention and improve service. You can find articles by Adrian in Forbes. He’s the author of “How to Wow: 68 Effortless Ways to Make Every Customer Experience Amazing,” and most recently his new book, “Punk CX."
While the potential benefits from a massive health or nutrition shift is huge, it takes a lot of effort and willpower to be successful. That's why in today's episode we're focused on small nutrition changes. Changes that should feel nearly effortless, but still pack enough health benefit to make them worthwhile.
In this episode for International Color Day, Tia discusses the meaning and power of colors based on its relation to Reiki. Pinterest Gratitude Board: www.pinterest.com/tia_johnson_ Freebie Page: http://www.tiamariejohnson.com/freebies The second freebie of the month is the "How To Live Unapologetically" three-part video series. Blog Post: Spring Clean Your Life In 7 Effortless Ways @ http://blog.tiamariejohnson.com/spring-clean-your-life/ Visit Tia at www.tiamariejohnson.com & on Instagram at www.instagram.com/tia_johnson_ Based in Philadelphia, Tia is an intuitive healer, international speaker, and best-selling author. Tia loves helping spiritually centered people crack the code of their intuitive gifts & overcome energetic blocks. For close to a decade, Tia has spoken to thousands of people nationally and internationally at several events, such as the Mind, Body, Spirit Expo, DivaGirl and Women's Empowerment Conferences, and empowerment cruises. Discover more at www.TiaMarieJohnson.com
In this episode of Murphy On Money Michael discusses two effortless ways to save at least $300 a month. Why is $300 the target? Michael explained in an earlier episode that if you want to have $1 million in your retirement account, one way to get there is by saving just $10 a day into your 401K. Which is about $300 a month. Simply put, using these tips could make you a millionaire!Read the post at: https://www.murphyonmoney.com/2-ways-to-save-effortlessly/Do you have access to a 401K or 403B and want to get started saving and investing? Learn how to setup your account by getting the Retirement Setup Guide. Find out more here: https://www.retirementsetupguide.comIf you like this podcast please subscribe and leave a review. It would be much appreciated!Thanks for listening!
In this episode of Murphy On Money Michael discusses two effortless ways to save at least $300 a month. Why is $300 the target? Michael explained in an earlier episode that if you want to have $1 million in your retirement account, one way to get there is by saving just $10 a day into your 401K. Which is about $300 a month. Simply put, using these tips could make you a millionaire!Read the post at: https://www.murphyonmoney.com/2-ways-to-save-effortlessly/Do you have access to a 401K or 403B and want to get started saving and investing? Learn how to setup your account by getting the Retirement Setup Guide. Find out more here: https://www.retirementsetupguide.comIf you like this podcast please subscribe and leave a review. It would be much appreciated!Thanks for listening!
Adam and Jeannie interview bestselling author and Forbes columnist Adrian Swinscoe and discuss highlights from his latest book, How to Wow: 68 Effortless Ways to Make Every Customer Experience Amazing. About our guest Adrian Swinscoe is a customer experience consultant and advisor, and has been growing and helping develop customer-focused large and small businesses for 20 years. He has previously worked with Shell, FT and The Economist Group and has advised and consulted to numerous large and smaller businesses helping them engage with their customers, build their customer retention and improve their service and customer experience. Adrian is a huge fan of organizations that do great things for their customers and their people. He enjoys using research, stories and human insights to help create change and better results for his clients. Overall, he's a lover of simplicity and an advocate of the human touch with some really useful technology thrown in. Adrian has an MBA from Cass Business School, City University as well as an MA in Economics. He’s also recently published a new book: How to Wow: 68 Effortless Ways to Make Every Customer Experience Amazing (Pearson). Connect with Adrian Twitter LinkedIn Adrian’s blog Adrian’s Forbes column Adrian’s book, How to Wow Related Content: Customers That Stick® Post, Exceeding Customer Expectations Is Nice but Not Necessary 360Connext® post, 8 Ways to Understand Your Customers’ Expectations Episode 094: Joseph Michelli, Becoming Customer-Obsessed Sponsor message: EXCELLERATE SERVICE 2016 promises to be an inspiring, engaging, & educational 2-Day conference focused on & dedicated to 5-Star Customer Service! In addition to the amazing content you will receive over the 2-day event, you will also be contributing to our larger vision of raising funds for Three Square Foodbank, a subsidiary of Feeding America, who serve food insecure residents in Southern Nevada. EXCELLERATE SERVICE 2016 is all about customer service and service to a broader community. If you have a passion for service excellence and a heart for service, then this event is for you! To learn more, go to http://www.excellerate2016.com/ Take care of yourself and take care of your customers. Learn more about your ad choices. Visit megaphone.fm/adchoices
Minter Dialogue Episode #210 — This interview is with Adrian Swinscoe, expert in the customer experience, author of Pearson-published How to Wow, 68 Effortless Ways to Make Every Customer Experience Amazing, a frequent Forbes contributor all the while running Rare Business, focused on helping companies to improve their customer service and experience. In this conversation, we look at some of the key levers of driving the customer experience, the opportunities for automatisation, the role of the employee experience and how to set expectations and stir emotions. Meanwhile, please send me your questions as an audio file (or normal email) to nminterdial@gmail.com; or you can find the show notes and comment on minterdial.com. If you liked the podcast, please take a moment to go over to iTunes to rate/review the podcast. Otherwise, you can find me @mdial on Twitter. Support the show (https://www.patreon.com/minterdial)
Special Guest: Adrian Swinscoe, Customer Engagement, Experience and Service Consultant, Speaker and Author Adrian Swinscoe is a customer experience consultant and advisor, and has been growing and helping develop customer-focused large and small businesses for 20 years. He has previously worked with Shell, FT and The Economist Group and has advised and consulted to numerous large and smaller businesses helping them engage with their customers, build their customer retention and improve their service and customer experience. Adrian is a huge fan of organisations that do great things for their customers and their people. He enjoys using research, stories and human insights to help create change and better results for his clients. Overall, he’s a lover of simplicity and an advocate of the human touch with some really useful technology thrown in. Adrian has an MBA from Cass Business School, City University as well as an MA in Economics. He’s also recently published a new book: How to Wow: 68 Effortless Ways to Make Every Customer Experience Amazing (Pearson). Join us as we ask "Is it time to stop talking about employee engagement?" Host: Jo Moffatt
Shep Hyken speaks with fellow customer service and experience expert and author, Adrian Swinscoe. Adrian shares insights and tips from his new book, "How to Wow: 68 Effortless Ways to Make Every Customer Experience Amazing". This episode will not only share how to create a better customer experience, but it will guide you to create an amazing customer experience for every customer. Most importantly it will help you give your customers an effortless experience. If you are in any way a leader, manager, or in any type of customer service, this episode is especially for you! You can pre-order a copy of Adrian's book "How to Wow: 68 Effortless Ways to Make Every Customer Experience Amazing" here: http://amzn.to/1OhY1fI Learn more about your ad choices. Visit megaphone.fm/adchoices
In our nutrition and health-obsessed culture, we often focus on all the things we should remove from our lives, rather than adding beneficial habits to our routines. For many, this can lead to poor body image, self-deprivation and anxiety. Today’s show shifts that dynamic: PaleoHacks Podcast host Clark Danger walks you through five simple health hacks … The post 5 Easy, Effortless Ways to Live and Eat Healthier appeared first on Paleo Blog.