Golf Club Talk UK

In this inspiring episode, Leighton is joined by Matt Bloor from England Golf and Becky Kirkby, a qualified Community Golf Instructor (CGI) at Stand Golf Club, Manchester. Together, they dive into the groundbreaking CGI programme – a vital initiative designed to introduce more people to golf and support the wider golfing community. Summary of the conversation: Why the CGI programme was created and who's been involved How the programme was designed and developed The ethos and format behind the training What CGIs can and can't do – and how they complement PGA Members Can Community Golf Instructors be paid for their work? Becky's journey: why she took the course, her experience, and proudest moment as a CGI Ongoing support and the role of the tutor network The R&A's global rollout of the CGI programme Want to Get Involved? We share details on course locations, costs, and how to book your place. If you're listening from across the UK or further afield in GB&I – we've got you covered. Whether you're a club, coach, or aspiring CGI, this episode offers a fresh perspective on making golf more inclusive and accessible.   https://www.standgolfclub.co.uk/ https://www.englandgolf.org/community-golf-instructor https://www.englandgolf.org/ www.golfclubtalk.uk golfclubtalkuk@gmail.com   Support us here: https://buymeacoffee.com/gctuk

In this insightful and thought-provoking episode of Golf Club Talk UK, we welcome Chuck Gallagher, a renowned expert in business ethics and leadership, to discuss the transformative impact of artificial intelligence (AI) on the golf industry. From club management and member engagement to operational efficiencies, AI is rapidly changing how golf clubs operate. But with great technology comes great responsibility. Leighton was fortunate to have seen Chuck delivering a session at the CMAA World Conference in February and agreeing to come on to GCTUK, Chuck shares his unique perspective, shaped by his personal journey through ethical challenges and redemption, on why ethical decision-making must remain at the forefront as golf clubs adopt new AI tools. He emphasizes the importance of transparency, accountability, and maintaining trust with members as technology becomes more integrated into daily operations. Listeners will gain practical insights on: The key opportunities AI presents for golf clubs How to communicate to all ages and demographics of members Potential ethical pitfalls to watch out for How to balance innovation with integrity in club leadership Real-world examples and advice for responsible AI use Chuck has a fun and engaging style and we're sure you'll love this episode.  Whether you manage a golf club, work in the industry, or simply have an interest in AI and ethics, it offers valuable lessons for navigating the future through AI.   https://www.chuckgallagher.com/   Connect with Us: Instagram: @golfclubtalkuk Website: Golf Club Talk UK https://www.linkedin.com/in/leighton-walker-2708b627/ https://eddiebullockgolf.com/   Support us here: https://buymeacoffee.com/gctuk Rate & Review Please leave a 5-star review and share this episode with your golf circle!  

Panel Discussion Series Returns! We're excited to bring back our popular Panel Discussion episodes — and this time, it's a special three-part series running over the next three months! With thanks to Alastair Sinclair from PlayMoreGolf, we kick off the series with a deep dive into the Green Fee business, joined by a stellar panel of industry experts: This Episode's Panelists: Eddie Bullock – Eddie Bullock Golf Consultancy James Wilkinson – Albatross Digital Nick Eden – The Revenue Club Matt Roberts – 59 Club The discussion begins with a look at some of the key performance numbers from the early part of the year — showing just how buoyant this area of the business currently is. But it's not just about the data — we dig into the player experience too:

In this episode, we're joined by Cam Ackerman and Aaron Belcher, the talented duo behind Up River Golf Co. – a rising force in golf course videography. With a rapidly growing reputation for cinematic storytelling and stunning visuals, Up River produces high-quality films for both private clients and their YouTube audience. Cam and Aaron share how they founded Up River and their passion for highlighting golf course architecture through compelling narratives. Their films don't just show a course – they tell its story through the eyes of architects, superintendents, and those who live and breathe the game. Featured projects include: Gamble Sands Mid Pines The Loop Chambers Bay Erin Hills – which will host the 2025 U.S. Women's Open in late May, something their film proudly celebrates. We dive into the of producing these films – from scouting the location to capturing highly effective drone footage – and hear about their favorite courses to date. The Greenprint and Up River Golf Co. will continue to collaborate, and we're excited to keep you updated on all their latest work. Huge thanks to Cam and Aaron for joining us – and for continuing to raise the bar in golf storytelling. Check out their incredible videos and subscribe to their YouTube channel here: https://www.youtube.com/@UpRiverGolfCo https://www.upriverfilmco.com/   https://www.golfclubtalk.uk/the-green-print/ https://www.instagram.com/thegreenprintgolf/ https://www.linkedin.com/company/the-greenprint-golf/?viewAsMember=true www.golfclubtalk.uk golfclubtalkuk@gmail.com   Support us here: https://buymeacoffee.com/gctuk

On this episode of GCMA Insights, we're talking about Food & Beverage (F&B) operations at Golf Clubs.  It's a wide ranging chat, based on some of the fundamentals and principles as well as a look at how clubs can do things better, while retaining that "service element" Our guests are: Steven Brown – F&B Consultant - Inn-Formation Heather Moran – General Manager at La Moye Golf Club Kevin Fish – Club Management Specialist at Contemporary Club Leadership   Guided by Leighton Walker, the guests look at the following: A snapshot of the current state of F&B in private clubs. Trends shaping club F&B and the wider hospitality sector. The practical realities of running an F&B operation within a private club setting, including member discounts.  Members looking for a five star product at a one star price? The balancing act: delivering member satisfaction while maintaining healthy margins and profitability, and the Board's role in this. Why training for clubhouse staff has never been stronger – and what that training should look like in today's best-run clubs. Why you need a F&B Strategy! The rise of customer service and member experience training Don't miss this episode if you're a club GM, board member, or F&B manager seeking fresh insight or looking to boost profitability without sacrificing service.   https://www.inn-formation.co.uk/ CCL - Including Clubhouse Staff Training  https://www.lamoyegolfclub.co.uk/ Advanced Management Programme F&B Certificate   www.golfclubtalk.uk golfclubtalkuk@gmail.com   Support us here: https://buymeacoffee.com/gctuk    

In this episode of Trending Topics, we're joined by Sarah Barter, Head of Handicapping & Course Rating at England Golf. Sarah offers an insightful look into England Golf's critical role in managing and supporting the World Handicap System (WHS) in England. We explore how England Golf provides the WHS service under licence to golf clubs, offers general handicap assistance, and oversees a robust course rating system. Sarah also shares highlights from their recent nationwide WHS workshops, which underline the organization's strong commitment to supporting club volunteers. Listen in as we dive into key stats around handicap indexes, average handicaps, and the growing number of iGolfers. Plus, Sarah emphasizes why keeping your course rating up-to-date is more important than ever. Whether you're a club volunteer, player, or just curious about how handicapping works, this episode sets the scene and spotlights the comprehensive support available through England Golf. Key Topics Covered: England Golf's role in the World Handicap System How course rating impacts your game Supporting clubs and volunteers through education National statistics on handicaps and iGolfers Why maintaining course ratings matters   https://www.englandgolf.org/handicapping Handicap Statistics - England Golf https://www.englandgolf.org/ www.golfclubtalk.uk golfclubtalkuk@gmail.com   Support us here: https://buymeacoffee.com/gctuk

In this episode, Leighton is joined by renowned golf course architect Tim Lobb, founder of Lobb & Partners. The conversation charts Tim's journey from his early days in Melbourne through pivotal roles at European Golf Design and Thompson, Perrett and Lobb, culminating in the launch of his own practice. Along the way, Tim shares how each phase of his career has informed his philosophy of working with the land, rather than imposing upon it. We explore Lobb & Partners' international portfolio, with projects stretching from British Columbia to India, and delve into the nuances of designing for such diverse environments. A spotlight is also placed on their current work at West Hill, located in the historic Surrey Heathlands, where Leighton recently paid a visit. The conversation also touches on Tim's pioneering efforts in emerging golf markets like Turkey and Egypt, and the promising future of India as the next major frontier in golf course development. This is an insightful discussion with one of golf architecture's most respected figures. https://lobbandpartners.com/ https://www.golfclubtalk.uk/the-green-print/ https://www.instagram.com/thegreenprintgolf/ https://www.linkedin.com/company/106040189/admin/dashboard/   www.golfclubtalk.uk golfclubtalkuk@gmail.com

Leighton & Eddie catch up for a chat and one of the topics is Eddie's recent presentation at the GCMA London & Home Counties Meeting. Eddie then welcomes golf advocate and community builder Julie Walker, founder of Golfers Experience Consulting and Women on the Tee, a knowledge hub for womens golf.  Julie talks about her passion for elevating the women's game, the impact of the R&As Women in Golf Charter, the need for an equitable golf experience for anyone and everyone that plays golf, and through her latest initiative, the Golfers Experience, Julie is reshaping what it means to compete, connect, and grow in golf. From grassroots to elite amateurs, Julie shares how she's advocating for inclusive and memorable golf experiences for women at every level—on and off the course.   About Julie Walker: Julie Walker is the founder of Golfers Experience Consulting, where she is reimagining how women engage with the game by blending competition, camaraderie, and personal growth. Julie brings her love for golf, business savvy, and inclusive vision to everything she does in the sport. Julie is also the founder of Women on the Tee, a knowledge hub for women golfers, where women can learn about the rich history of womens golf, the rules, handicap system, joining a golf club and the golf experiences available to women golfers within and beyond golf clubs. Websites:  https://golfersexperience.com/ Instagram: @womenonthetee LinkedIn: Julie Walker   Connect with Us: Instagram: @golfclubtalkuk Website: Golf Club Talk UK https://www.linkedin.com/in/leighton-walker-2708b627/   Support us here: https://buymeacoffee.com/gctuk   Rate & Review Please leave a 5-star review and share this episode with your golf circle!

After a brief catch-up between Eddie and Leighton, Episode 117 dives into an important and challenging conversation about the underrepresentation of Black and ethnic minority communities in UK golf. Leighton is joined by three powerful voices driving change in the sport: Julia Regis – Consultant and Board Member of England Golf Nicola Bennett – PGA Professional Randy Plowright – African Caribbean Golf Association Together, they explore the barriers to participation and what it will take for golf—especially clubs—to become more intentional about creating welcoming and equitable environments for all players. The discussion blends personal experiences with practical initiatives aimed at promoting inclusion and boosting awareness. This episode tackles a difficult issue with honesty and hope, showing how meaningful change is not only possible, but already underway. https://nicolabennettofficial.com/golf https://www.acga.co.uk/ https://www.juliaregis.com/   www.golfclubtalk.uk https://www.instagram.com/golfclubtalkuk/ https://www.linkedin.com/in/leighton-walker-2708b627/   To ensure we can continue to put out great content, support us here: https://buymeacoffee.com/gctuk

In this episode of GCMA Insights, the focus is on the upcoming Conference from 16th - 18th November 2025 at the stunning De Vere Cotswold Water Park, Wiltshire.

In this episode, we're joined by golf course designer and builder Ryan Van Der Veen of Van Der Veen Designs. Growing up in Indiana, Ryan entered the world of construction and design early on—launching his career under the legendary Pete Dye. His time with Dye laid the foundation for a hands-on, design-and-build approach that's remained with him throughout his career. Ryan later joined Norman Designs, where he spent years refining his skills in construction, project management, and design across the globe. Eventually, his journey led him to Australia, where he's now based and continuing to make his mark. We dive into Ryan's current and upcoming projects, including: The nearly completed enhancement program at Glenelg Golf Club in South Australia, in collaboration with Neil Crafter A new project at Mollymook Golf Club in New South Wales Ryan brings a calm and thoughtful perspective to the craft—shaped by decades of experience and a unique blend of tradition and innovation. There are some fantastic stories in this one, especially around his early days with Pete Dye and life on the road with international projects. Whether you're into golf architecture, design philosophy, or just love a good behind-the-scenes story, this episode is for you.

In this episode, Leighton is joined by Mike Orloff from Golf Industry Central for a deep dive into the evolving landscape of club life in Australia and New Zealand. Together, they explore what clubs in the region are doing well, with a particular focus on cultural dynamics and modern approaches to governance.  The focus is largely on then clubs in the middle and their need to develop and innovate. One standout example of innovation is Palm Valley Resort in Queensland, a cutting-edge development that's pushing the boundaries of traditional club offerings. Beyond championship golf, Palm Valley is making waves—literally—with the addition of a state-of-the-art wave pool, blending lifestyle, leisure, and sport in a way that reflects the future of resort-style club experiences. The conversation also highlights the upcoming Field Trips initiative—an exciting series of immersive experiences designed to showcase best practices and spark new ideas. The series will kick off in Asia in April and expand to include destinations in the USA and New Zealand, offering club professionals a unique opportunity to attend education events and connect with peers from around the world. It's an engaging and informative listen with plenty of takeaways for anyone interested in the business of golf, hospitality, and club leadership. https://www.golfindustrycentral.com.au/   www.golfclubtalk.uk https://www.instagram.com/golfclubtalkuk/ https://www.linkedin.com/in/leighton-walker-2708b627/  

In this episode, Leighton delves into the remarkable transformation of Basingstoke Golf Club, telling the story through the evolution of the course itself. What began as an ambitious project years ago saw the club make a bold move half a mile across the M3 to Dummer Golf Club. The transition included selling the original site for development and acquiring Dummer Golf Course, all while ensuring that the members always had a course to play on. Scott and Bruce join Leighton to discuss the early challenges of this endeavor, including navigating planning hurdles, managing water resources, and crafting layouts that allowed for continuous play. They also talk about how they managed to preserve key elements of the old Dummer course while giving it a major facelift, modernizing the chalk downland course with dramatic improvements. The greens, in particular, stand out with their impressive movement and challenging pin placements. Now entering its first full season, Scott is focused on making sure the course plays hard, fast, and in top condition. This episode highlights how innovation, drive, and a clear vision can not only reshape a golf course but also secure the future of a beloved, long-standing club. https://www.basingstokegolfclub.co.uk/ https://www.golfclubtalk.uk/the-green-print/ The Greenprint on Linkedin  https://www.instagram.com/thegreenprintuk/   "Follow" The Greenprint on your podcast platform to get episodes downloaded straight into your feed 

In this episode, Leighton & Eddie are joined by Phil Grice – industry veteran and founder of Custodian Golf and GC Media. With deep roots in golf club ownership, management (including the transformation of Royal Norwich), and leadership as former Chairman of the GCMA, Phil brings a data-driven lens to the future of club sustainability. Phil shares insights into why data must lead decision-making and unpacks years of research identifying common traits of struggling clubs — insights that are helping others avoid the same pitfalls. He also introduces his compelling analogy of “Lions, Meerkats & Ostriches” to describe leadership styles and behaviours within clubs — a must-hear framework for any club manager or board. The conversation wraps with a look into technology in golf, and why clubs must embrace innovation to thrive in a rapidly evolving industry.

On this week's episode, Leighton & Eddie are joined by Kirsten Grobler from "The Social Kode." Kirsten, who has been working with Eddie and Leighton for some time now, specializes in helping businesses enhance their social media and marketing strategies. She shares insightful tips on how golf clubs can maximize their social media impact and tell compelling stories to engage their customers.  Leighton also gives a shout out to the Over 35 Golf Tour.  Details below. Later, Eddie chats with Tom Scott, the General Manager of Harpenden Golf Club in Hertfordshire. As a member of the Millennial generation, Tom brings a fresh perspective to golf club management. He opens up about his career journey, how early experiences have shaped his decision-making, and offers valuable advice for anyone looking to break into Golf Club Management. www.golfclubtalk.uk golfclubtalkuk@gmail.com https://www.instagram.com/golfclubtalkuk/   https://www.harpendengolfclub.co.uk/www.harpenden   https://www.linkedin.com/company/the-social-kode/ https://www.linkedin.com/in/kirsten-grobler-36683219b/   https://o35tour.com/    

In this episode, Leighton and Tom Brooke (GCMA CEO) reflect on their recent experience at the London & Home Counties Regional Meeting, held at the newly transformed Basingstoke Golf Club. They explore the value of regional meetings for GCMA members, sharing insights from this specific gathering. The GCMA's ongoing commitment to improving regional meetings for their members is also highlighted. Leighton is then joined by Scott Patience and David Green to delve into the fascinating story behind the redevelopment of Basingstoke Golf Club. The conversation covers the disbanding of the original Basingstoke GC, the acquisition, and transformation of Dummer Golf Club into the new Basingstoke GC. Scott shares his experiences as GM during this transition, detailing the challenges faced and how the club evolved through the process. David Green, the new GM, discusses his role in taking the club forward, and the team reflects on key topics such as people, culture, governance, and the determination required to pull off such a unique project. Tune in for a rich discussion on leadership, change management, and the future of the golf industry. Key Topics: The value of regional GCMA meetings The redevelopment journey of Basingstoke Golf Club Scott Patience's role in the transition process Leadership, culture, and governance in golf clubs David Green's vision for the future of Basingstoke GC Enjoy the conversation and gain insights into one of the most ambitious golf club transformations in recent memory! www.gcma.org.uk https://www.basingstokegolfclub.co.uk/ www.golfclubtalk.uk golfclubtalkuk@gmail.com    

Welcome to the first episode of The Greenprint! In this inaugural episode, we dive into the incredible story of Raglan Golf Club in Monmouthshire, Wales—a course that has truly risen from the ashes. After closing its doors following the COVID-19 pandemic, Raglan was purchased in early 2024 by a group hailing from Monmouthshire, and its rebirth is nothing short of inspiring. Lucy, the driving force behind the revitalization, shares her journey in transforming the course from a state of disrepair to one that's ready to open in early April. From rebuilding greens to adding new tees and bunkers, Lucy has tackled every challenge, including restoring irrigation systems and improving drainage. She also discusses the agronomic hurdles of reopening a course after being closed for over two years, including selecting the right grass species for greens that were initially sown with fescue. This episode is a fascinating look at how a struggling venue can be brought back to life with the right vision, support, and the dedication of passionate people. Tune in for an encouraging and insightful story of revival and community focus. https://www.raglangolfclub.co.uk/   The Greenprint on Linkedin  https://www.instagram.com/thegreenprintuk/   Subscribe to the show to make sure you receive all episodes as they are released

In this episode of Golf Club Talk UK, we're thrilled to welcome Daniel Grieve, Head Professional at the prestigious Woburn Golf Club and a Master PGA Professional with a wealth of experience. Daniel has become a standout figure in the golfing world, particularly known for his innovative approach to the short game. Eddie sits down with Daniel to discuss his impressive presence on social media, where he's been sharing fresh, original techniques that are transforming how golfers approach their short game. Whether you're a beginner or an experienced player, Daniel's philosophy is all about simplifying complex concepts and providing golfers with practical tools to elevate their skills. Daniel's system, which forms the basis of his widely praised book 3 Releases: The Short Game System, has helped golfers at every level gain a deeper understanding of the short game and improve their performance around the greens.  Eddie guides a fascinating conversation with an influential figure in the game.   https://dangrieve.com/3-releases-the-short-game-system/   https://dangrieve.com/   https://www.youtube.com/@DanGrieveGolf     www.golfclubtalk.uk   golfclubtalkuk@gmail.com      

In this episode, we're thrilled to have Nathanael Pietrzak-Swirc, CEO of UGOLF in France, joining us. Nathanael (CCM) has built a stellar reputation in the golf industry and now leads UGOLF, a company specializing in the management and operation of golf courses on behalf of local authorities, associations, and private owners. UGOLF is uniquely positioned as the only operator expanding in both France and Spain. With 58 locations across metropolitan and overseas France, 7 in Spain, and 1 in Rwanda, UGOLF continues to grow its footprint. This conversation delves into the current state of golf in France, UGOLF's efforts to increase participation through its Academy setup, and the company's exciting plans for global expansion. Tune in to hear about Nathanael's journey as well as the future of golf, UGOLF's innovative initiatives, and their vision for growth on the world stage! https://jouer.golf/en/who-we-are/ Nathanael on Linkedin www.golfclubtalk.uk golfclubtalkuk@gmail.com https://www.instagram.com/golfclubtalkuk/  

In this episode, Leighton reflects on the recent Strategy Workshops hosted by England Golf, with the support of BIGGA, GCMA, and the Activation Project. He is joined by Matt Draper and Matt Bloor, who helped lead the workshops, to capture the key takeaways and insights shared during the sessions. They are also joined by Simon Gardner and Phil Davis of the Activation Project, who played an active role in facilitating these important discussions. The workshops provided a comprehensive look at how golf clubs can build or evolve their strategic plans. The focus was on using data, consultation, and best practices to create a roadmap for success. The Activation Project shared a structured approach to developing these plans, emphasizing the importance of understanding where your club is now, and where it aims to be in the future. Throughout the discussion, the panel explores how clubs can assess their current position and set realistic, impactful goals for the future. They also dive into the critical question of who should be involved in the planning process, from board members to staff, and how to foster collaboration and ownership across the club. Moreover, the conversation highlights the importance of maintaining momentum and ensuring the plan stays on track, even when challenges arise. Whether you're in the early stages of developing a strategic plan or looking for ways to refine your current approach, this episode offers valuable insights and actionable advice for golf clubs looking to grow and evolve with purpose.   Check out the episode from July 2024 on the DNA report which captures data from clubs https://golfclubtalkuk.libsyn.com/trending-topics-with-england-golf-dna-report   https://www.activationproject.org/ www.englandgolf.org https://players1st.com/   www.golfclubtalk.uk golfclubtalkuk@gmail.com

Leighton and Eddie catch up to discuss the current state of Golf Clubs, a look at CMAA World Conference and Eddie's week at AIMG in Montpelier.  Leighton also explains that GCTUK will be commencing some international episodes in late March.  In addition to this Leighton will be starting the new show soon - "The Greenprint", a podcast on Golf Courses including Architecture, Sustainability and Agronomy.  Leighton then joins James Caldwell (Head Professional) and David Addison (GM) of Barassie Golf Club.  James has recently taken over as Head Professional following the tenure of a successful Professional.  We talk about James' journey into the role and some of the things he will have to navigate as he sets up his business and looks to provide the best possible service to members and visitors of the club.  David also gives a view on the decision making process in appointing James and the vision he has for success at Barassie.  It's a relaxed and informative chat and we wish James every success in his role at https://www.kbgc.co.uk/   www.golfclubtalk.uk golfclubtalkuk@gmail.com https://www.instagram.com/golfclubtalkuk/   https://www.instagram.com/thegreenprintuk/ https://www.linkedin.com/company/106040189/admin/dashboard/  

With the first four modules of the Advanced Management Programme completed, we catch up with four General Managers who were attendees on the respective courses.  These are; Food & Beverage, Governance, Health & Safety and Marketing. Gareth Morgan, Professional Development Manager for GCMA joins the discussion where we explore the learnings that have come out of the modules and how these can be applied back at club level.  The guests also discuss the huge value in the networking and peer to peer connection. A big thank you to all our guests and their clubs: Food & Beverage:  Chris Cooper (GM at Shooters Hill GC) Governance:  Chris Huggins (GM at Ferndown GC) Health & Safety:  Claire Docker (GM at Robin Hood GC) Marketing:  Roger Hyder (GM at Canterbury GC)  www.gcma.org.uk www.golfclubtalk.uk golfclubtalkuk@gmail.com @golfclubtalkuk 

On this episode of Trending Topics with England Golf, we spend some time with two of the England Golf board - Julia Regis and Jenny Denyer.  The discussion looks to present a picture of the process of becoming a Director, what it's like to be on the board and the role itself and any specialised areas that each Director might take responsibility for.   Julia and Jenny give us an overview of their careers thus far and how that placed them nicely to help the strategic direction of England Golf.  Both come from a leadership, coasching and performance angle and have performed roles on other Boards.   The conversation delves into some challenges facing Golf as a sport and how these might be approached.  They include improving ethnic diversity in Golf and attracting more women and girls to the game.  There's also a look at some of the great opportunities in front of the sport and how these can be exploited.   A great chat and thanks to Julia and Jenny for giving up their time.  https://www.englandgolf.org/ https://www.englandgolf.org/leadership-team    

In this second of two episodes from the CMAA Conference, we bring you two insightful interviews recorded on-site. First, we sit down with James Burns and John McCormack of Club Benchmarking dive into the critical role of data, strategic planning, and capital planning for modern clubs.  Then, Alex Woodward, CEO of Walton Heath, who shares his thoughts on leadership, service and high performance in the club industry.  While the conference serves as a backdrop, these discussions go beyond just the event—it's about how clubs can thrive through better leadership, service standards, and long-term planning. Guests: James Burns & John McCormack: Co-founders of Club Benchmarking, providing data-driven strategies to help clubs achieve financial success and operational excellence Alex Woodward: CEO of Walton Heath, one of the UK's most prestigious golf clubs, sharing insights on high-performance leadership in the private club industry Main Topics Discussed: The use of data in strategic planning and capital planning for clubs Best practices for club leaders to navigate financial challenges and long-term sustainability The role of benchmarking data in shaping effective operational strategies Leadership lessons from Alex Woodward on driving high-performance teams in the club industry. The importance of maintaining and improving service standards to ensure member satisfaction and retention   Walton Heath: www.waltonheath.com Club Benchmarking: https://www.clubbenchmarking.eu/ We hope you enjoyed these valuable insights from the CMAA World Conference. Please subscribe, leave a review, and share this episode with colleagues in the club industry.  Contact Info: For questions, guest suggestions, or feedback, email us at golfclubtalkuk@gmail.com www.golfclubtalk.uk Follow us on Instagram Linkedin - https://www.linkedin.com/in/leighton-walker-2708b627/

After a quick intro from Leighton, we have two interviews recorded at the Conference in Tampa, to give a flavour of this important event. Michael Herd and Tom Wallace join from Kopplin, Kuebler and Wallace.  There's discussion about KK&W's continuing expansion plans with a move into Australia and New Zealand, Tom and Michael explain why Managers should try and get to the Conference, as well as discussion on good governance, how to present your personal brand in the best way and what you can do as a leader to ensure people want to work with you.  Big thanks to Michael and Tom for their ongoing support of GCTUK but also giving up their time at the show.  President and CEO of CMAA, Jeff Morgan then joins to give his perspective on the show, but also some of the numbers involved.  This is Jeff's 11th conference as CEO, and the event continues to go from strength to strength.  We discuss the CMAA's relationship with CMAE and the benefits of coming to conference and how these benefits can reach your club.  https://kkandw.com/international/ https://www.cmaa.org/   www.golfclubtalk.uk https://www.instagram.com/golfclubtalkuk/   Don't forget our Management Field Trip at Princes and Royal Cinque Ports Golf Clubs on 26th, 27th March.  For more details or to book click here - Management Field Trip    

On this GCMA Insights we are joined by Gareth Morgan - Professional Development Manager (GCMA), Sean Boyle - GM, Chesterfield GC and James McLean - GM, Bognor Regis GC. The conversation centres on a hot topic of how clubs are dealing with the increasing costs across many areas, particularly following the October budget.  Significant rises on business rates, national insurance and minimum wage have brought challenges to all Golf clubs and we explore how to navigate those challenges.  This may be a combination of cost control and increasing revenue and there's some great tips on both.  That revenue may come from interneal or external sources. Sean and James bring a wealth of experience and it's a great conversation. www.gcma.org.uk https://www.chesterfieldgolfclub.co.uk/ https://www.bognorgolfclub.co.uk/   Don't forget our Management Field Trip at Princes and Royal Cinque Ports Golf Clubs on 26th, 27th March.  For more details or to book click here - Management Field Trip  

On episode 110 of GCTUK, following a monthly catch up, Leighton and Eddie talk to Simon Hassall, Chairman of Haydock Park Golf Club.  Haydock Park is a members club located in the North-west of England.  Simon, having come from a strong corporate background, has been in post for 3 years and he provides his views on the industry, but also how he approaches his role.  Some of the other areas covered include; Being a director and how Simon views the Chairman role and the industry, how to take the best of the corporate world......into Golf clubs, use of data, challenges of keeping a Board focused on the right areas and what Haydock Park is doing to stay ahead of the curve.  https://www.haydockparkgc.co.uk/ Don't forget our Management Field Trip at Princes and Royal Cinque Ports Golf Clubs on 26th, 27th March.  For more details or to book click here - Management Field Trip  www.golfclubtalk.uk golfclubtalkuk@gmail.com

On the latest Trending Topics, we welcome Matt Draper and Mark Romasiuk from England Golf and David Hawkins, Secretary of the Bedfordshire Golf Union.   The discussion is all about mental health and how it can effect anyone in Golf Clubs, both Golfers and those working and volunteering in clubs.  David explains why he has such a strong interest in this topic and why he became a mental health first aider and how he now leads a group of mental health first aiders.  The three guests explain that it's down to all of us to look out for each other and try to recognise when something's not right. England Golf will be launching its "Fore Your Mind" compaign in early February.  Mark explains how it's designed to signpost both Golfers and Golf Clubs to the best place to receive advice and information.  A really important topic and thanks to David for sharing his story.  https://www.englandgolf.org/ www.golfclubtalk.uk golfclubtalkuk@gmail.com Don't forget our Management Field Trip at Princes and Royal Cinque Ports Golf Clubs on 26th, 27th March.  For more details or to book click here - Management Field Trip 

A great interview on episode 109 with three outstanding younger managers joining Leighton.  We meet James Brockington, GM at Henley GC, Molly Pavey, GM at Bramshaw, Poultons & Newark, and George Tunbridge, GM at St Enodoc.  It's not all about their age though and the chat explores their entry into Golf Management and how they view the industry.   The wide range of clubs and ownership structures also provides a great perspective and the topics explored include mentorship, communication, investment, current challenges, particularly around cost pressures and how to engage your members.  The industry is certainly in good hands and we thank the guests for their time and hope you enjoy an enlightening interview.     Don't forget our Management Field Trip at Princes and Royal Cinque Ports Golf Clubs on 26th, 27th March.  For more details or to book click here - Management Field Trip  www.golfclubtalk.uk golfclubtalkuk@gmail.com

As we conclude 2024, Leighton & Eddie catch up for a review of the events and trends of 2024, with a significant slant on investment at clubs and service standards and "experience" for members.  There's also a look at the favourite episodes through the year.  It's then on to a look at what might emerge in 2025.   Thanks to all listeners who have tuned in throughout the year.  If you haven't already, please backtrack through previous epsiodes. Eddie is then joined by Andrew Reynolds, who has recently retired as Head Professional of Royal Cinque Ports Golf Club - a true legend within the golf industry.  Andrew's career began as a caddie at the local club, from there he shaped his pathway as a player, coach and retailer - Beyond his achievements, Andrew is a natural storyteller, whereby he shares some of the wisdom and experiences that have made him a cornerstone of the golf community .    Don't forget our Management Field Trip at Princes and Royal Cinque Ports Golf Clubs on 26th, 27th March.  For more details or to book click here - Management Field Trip  www.golfclubtalk.uk golfclubtalkuk@gmail.com  

On the latest Trending Topics we welcome Matt Draper and delve into two vital areas of Golf Clubs - Safeguarding and Legal Compliance.  The common theme through the discussions centre on good governance practices and having the necessary policies and procedures in place.  The safeguarding department at England Golf are there to educate and inform clubs around ways to keep their members safe, but also if an incident were to arise - they are there to help in a practical way.  Petra Duvanna, Safeguarding Lead Officer, explains to listeners what safeguarding is and what clubs need to be aware of and look out for.  She also talks through some examples of breeches and these quite often come down to bullying by others or harrassment by parents.  There's also some great advice on how to report an incident. David Walters, Legal & Compliance Officer, then talks us through some other areas of legal compliance for clubs and how to stay on the right side of the law!  This is largely from an Equality, Diversity and Inclusion point of view, but this could also mean member discipline, employment law, health and safety and GDPR.  Your EDI policy and Disciplinary Policy will be the guiding documents here. A crucial listen for any Club Manager or someone who governs at a club. https://www.englandgolf.org/safeguarding https://www.englandgolf.org/legal   Golf Club Talk UK Management Field Trip - Wednesday 26th and Thursday 27th March 2025.

Leighton is joined by Tom Brooke, Natalie McColl, Gareth Morgan and Darren Wood to take a look back at 2024.  The review is carried out through the lens of the GCMA Strategic Plan and like all golf clubs should be doing - reviewing the objectives.  After Tom gives an overview of the purpose, vision and values, we take a look at four key pillars of the plan: Membership and Membership Services Regional Development Professional Development Partnerships and Collaborations There's also a brief glimpse into 2025 and some of the opportunities and challenges.   Save the date for your diary!  November 16th - 18th 2025 - GCMA Conference.  De Vere Cotswold Water Park. Golf Club Talk UK Management Field Trip - Wednesday 26th and Thursday 27th March 2025.  GCMA members receive a £30 discount.  Quote code "GCMAMEMBER" www.gcma.org.uk GCMA Strategic Plan

In episode 107, Leighton is joined by Nicole Wheatley for a chat, ;argely around the recent Women In Golf Awards.  Nicole founded the Women in Golf Awards three years ago and it is going from strength to strength.  The evening recognises those making a big contribution whether it be through playing or working in the different facets of the industry.  The night is a celebration of Women in Golf and an event Nicole should be very proud of.  Bert Mackay, GM of Spey Bay Golf Club on the Moray Firth in Scotland.  Spey Bay is a fascinating and very innovative facility.  Purchased nearly two years ago on a crowd-funded basis, the club is looking to invest in its course and supporting facilities, while making it a very unique venue for people to play Golf or take part in many other activities.  This will even include a reversable layout moving forward!  The membership comes from far and wide and includes very local members as well as thousands of international members who enjoy not only Spey Bay but the many reciprocal venues in its scheme.   There's so many good things to take away from what's happening at Spey Bay and we hope you get a bit inspired! https://womeningolfawards.co.uk/ https://www.links.golf/speybay Don't forget our Management Field Trip at Princes and Royal Cinque Ports Golf Clubs on 26th, 27th March.  For more details or to book click here - Management Field Trip  www.golfclubtalk.uk golfclubtalkuk@gmail.com    

Leighton is joined by Gavin Dear from Shot Scope.  Gavin, hailing from Scotland, is a former European Tour and Challenge Tour player and has been with Shot Scope for nearly 10 years.  Shot Scope are an innovative, forward thinking company who assist Golfers with game improving shot tracking.  Gavin talks through how the technology can help Golfers but also how it can help clubs make better decisions on their Golf Course.  With years of data gathered from Golf Courses in the UK and internantionally, this data can help with decisions around design, playability and safety.   Gavin also has some really insightful thoughts on the game of Golf and Golf Clubs in general having grown up with the game and now playing at Bathgate Golf Club on the outskirts of Edinburgh.  This was a great discussion. Check out what Shot Scope have to offer - https://shotscope.com/uk/ Don't forget our Management Field Trip at Princes and Royal Cinque Ports Golf Clubs on 26th, 27th March.  For more details or to book click here - Management Field Trip  Thanks also to our show partner - Kopplin, Kuebler & Wallace https://kkandw.com/international/  

Leighton and Eddie catch up for their monthly chat and this includes some information on the upcoming "Management Field Trip" - March 26th, 27th at Royal Cinque Ports and Prince's Golf Clubs.  See information below. Eddie is then joined by Jonathan Gaunt, Golf Course Architect.  Jonathan has been plying his trade in the UK and internationally for many years now and has gained an excellent reputation in the design world through Gaunt Golf Design.  This includes a huge variety of course styles and courses with a deep history of design through the likes of McKenzie, Colt and Braid.  Starting his career in landscape architecture, Jonathan moved into an area of passion in Golf and the design of courses.   This is a good chat between two proud Yorkshiremen and Jonathan shares the story of his time in the industry. https://www.gaunt-golf-design.com/about-us/ Management Field Trip information and booking link www.golfclubtalk.uk golfclubtalkuk@gmail.com   Thanks to our show partner - Kopplin, Kuebler & Wallace  https://kkandw.com/international/  

On our latest Trending Topics with England Golf, we explore two key areas of its operations, Championships where we're joined by James Crampton and Rules, with Sam Barker-Sabido. England Golf run many Championships throughout the year at all levels.  James talks about what's involved in applying for an event, hosting an event and the benefits and positive side-effects that can come with hosting one of these tournaments.  Not all championships are at elite level and EG also host many handicap events.  Towards the end of the episode, we're joined by Simon Williams, GM of Sherwood Forest GC, to tell us what it's like to host an EG Championship.  Sherwood Forest have hosted many and Simon gives the inside view, from a club that has done so. Sam Barker-Sabido also talks to us about the importance of his role within England Golf and stresses why clubs need to continually educate their members on the rules of Golf and what to know when holding competitions.  There are many initiatives to assist with Rules education both for Golfers and also those who want to take on a "Rules" role within their club. https://www.englandgolf.org/rules-of-golf https://www.englandgolf.org/2024-england-golf-events https://www.sherwoodforestgolfclub.co.uk/   https://www.linkedin.com/in/jamescrampton122/ https://www.linkedin.com/in/sam-barker-sabido-a39510153/  

Episode 104 is a spotlight on a club that is doing things very well.  Stoneham Golf Club, near Southampton in Hampshire is an excellent club with a Willie Park Jnr designed course.  It's seen some rapid evolution over the last 5-10 years with a state-of-the-art practice facility designed and built, much work completed on the course and now a water storage reservoir being constructed.  Othe plans may follow including clubhouse renovations.   More than jyst the physical work being carried out, much of the success of the club is down to good governance, but also the creativity and diligence of Matt Plested, Course Manager and Shah Bani-Sadr, General Manager.  We talk to them both, on site and hear the story and thought processes that have led to the evolution of the club. Well worth a listen for anyone looking for inspiration on what is possible. https://www.stonehamgolfclub.org.uk/   Thanks to our show partner - Kopplin, Kuebler & Wallace https://kkandw.com/international/

Episode 103 is the second part of our "state of the industry" round table chat with 6 industry experts from different fields.  It was an extensive discussion and covered a wide range of crucial and relevant topics.  This is part 2 and features discussion on; communication to your members, financial planning and sustainability, investment in your facilities, industry challenges, collaboration in our industry, future innovations and sharing data across the industry. Thanks to Alastair Sinclair of Play More Golf for coming up with the concept and setting up the session. The panellists are: Alastair Sinclair - Play More Golf Matt Roberts - 59 Club James Wilkinson - Albatross Stuart Gillett - Legacy Golf Advisors Rob Corcoran - Revenue Club Darren Redwood - Your Golf Marketing   Please feel free to give us your thoughts or open up some debate on what was discussed. golfclubtalkuk@gmail.com www.golfclubtalk.uk   Thanks to our show partner - Kopplin, Kuebler & Wallace Contact Michael Herd for any of your recruitment needs - https://www.linkedin.com/in/michael-herd-2686598b/

It's the last of a series of four episodes on the recently launched - Advanced Management Programme, an exciting new education programme from the GCMA.  Leighton is joined by Tom Brooke for a quick introduction before we hear about the two certificate modules in this Award, and why people working in the Golf industry need to get involved.  The AMP can be complimentary to other forms of education and takes a deep dive into the key areas of managing a Golf Club or operation.  The interviews and guests are: Building Resilience & Managing Mental Health - Charlotte Wiseman (Charlotte Wiseman Leadership & Wellbeing) Advanced Leadership and Emotional Intelligence - Biddy Lloyd-Jones & Keith Maynard (Progrezo)   Everything you need to know, including how to register, is right here: https://www.gcma.org.uk/gcma-amp-certificates/   https://www.charlottewiseman.com/ https://www.progrezo.com/  

Episode 102 features a fascinating "state of the industry" round table chat with 6 industry experts from different fields.  It was an extensive discussion and covered a wide range of crucial topics.  Due to the recording lasting 2 hours, we are splitting the recording into two parts.  This is part 1 and features discussion on; the use of data for revenue generation, enhancing service standards in our industry, marketing, digital media and financial planning and sustainability. Thanks to Alastair Sinclair of Play More Golf for coming up with the concept and setting up the session. The panellists are: Alastair Sinclair - Play More Golf Matt Roberts - 59 Club James Wilkinson - Albatross Stuart Gillett - Legacy Golf Advisors Rob Corcoran - Revenue Club Darren Redwood - Your Golf Marketing   Please feel free to give us your thoughts or open up some debate on what was discussed. golfclubtalkuk@gmail.com www.golfclubtalk.uk   Thanks to our show partner - Kopplin, Kuebler & Wallace Contact Michael Herd for any of your recruitment needs

It's the third of a series of four episodes on the recently launched - Advanced Management Programme, an exciting new education programme from the GCMA.  Leighton is joined by Gareth Morgan for a quick introduction before we hear about two of the three certificate modules in this Award, and why people working in the Golf industry need to get involved.  The AMP can be complimentary to other forms of education and takes a deep dive into the key areas of managing a Golf Club or operation.  The interviews and guests are: Health & Safety Management - Jason Peacock (ROSPA) Employment Law - Carolyne Wahlen (Golf HR)   Everything you need to know, including how to register, is right here: https://www.gcma.org.uk/gcma-amp-certificates/   ROSPA Golf HR

It's the first of a series of four episodes on the recently launched - Advanced Management Programme, an exciting new education programme from the GCMA.  Leighton is joined by Gareth Morgan for a quick introduction before we hear about the two certificate modules in this Award, and why people working in the Golf industry need to get involved.  The AMP can be complimentary to other forms of education and takes a deep dive into the key areas of managing a Golf Club or operation.  The interviews and guests are: Governance - Kevin Fish (CCL) Strategic Planning - Keving Fish (CCL)   Everything you need to know, including how to register, is right here: https://www.gcma.org.uk/gcma-amp-certificates/

Leighton provides a brief update on what's happening at Golf Club Talk UK, including it's expansion into more podcast episodes, hosting and presenting and the upcoming Educational Filed Trips for Managers.  These field trips will include two days of education, networking and a look at the Golf Course and the first one is scheduled to take place on Wednesday 26th and Thursday 27th March 2025 at Prince's GC and Royal Cinque Ports GC.  More details released soon.  We also mention Eddie's Leadership Institute.  For more information check out the GCTUK events page: https://www.golfclubtalk.uk/   We also thank our show partners: https://kkandw.com/international/ Contact Michael Herd for more details.   https://toptracer.com/ Contact Rob Saunders for more details.   A big thank you to all of our listeners and there's plenty more content to come.

It's the first of a series of four episodes on the recently launched - Advanced Management Programme, an exciting new education programme from the GCMA.  Leighton is joined by Tom Brooke for a quick introduction before we hear about the four certificate modules in this Award, and why people working in the Golf industry need to get involved.  The AMP can be complimentary to other forms of education and takes a deep dive into the key areas of managing a Golf Club or operation.  The interviews and guests are: Food & Beverage Management - Kevin Fish (CCL) Marketing Strategy - David Wheatley (Medi8) Sales and Service Delivery - David Reeves and Matt Orwin (Promote Golf) Golf Course Management for Golf Club Managers - Sami Strutt and Phil Helmn (Bernhards Academy)   For more information, visit: https://www.gcma.org.uk/gcma-amp-certificates/  

The latest episode of Trending Topics focuses on Sustainability but we do it through the lense of the recent England Golf Sustainability conference at Woodhall Spa. Owen James and Caitlin Mcmillan rolled out a great day's education and thought leadership which included some key figures in the industry and this particular space. The event broke sustainabililty down into four main areas: Biodiversity Water Management Golf: Everyone's Game Innovation Leighton and Owen run through the intent of the day and the episode is enhanced with contributions taken from panellists on the day.  These included Marie Athorn of the RSPB/R&A Partnership, Alyson McKechin of Golfit! and Dr Mark Bloomfield of the Transformation Tour.  Owen finishes by summarising some of the key outcomes.   Sustainability doesn't have to be confusing or overwhelming and England Golf can be a great resource as a starting point or guide on your journey.  https://www.englandgolf.org/sustainability/  

We've reached 100!!  It's our 100th episode of GCTUK.   After Leighton & Eddie catch up and look back at 100 episodes, Leighton is joined by Michael Herd, Head of International Search & Consulting - Kopplin, Kuebler & Wallace - our new show partner.  Michael talks us through what's happening at KK&W, but also some current trends in recruitment including what recruiters should be thinking about, but we also take a look from a candidate point of view.  What should you be doing to ensure you are the best chance of securing a role? As we move into conference season with European Conference, BTME and CMAA Conference around the corner, there's a look at why you should be attending industry conferences and how you can get the best out of your time at the show.   Thanks to our show partners: Toptracer Kopplin, Kuebler & Wallace   Also, check out Eddie's Leadership Institute Seminar Eddie Bullock Golf - Leadership Institute Seminar - Thursday 19th September   www.golfclubtalk.uk  

The GCMA's new Advanced Management Program aimed at educating and developing Golf Club Managers - is on the verge of launching.  Leighton is joined by Tom Brooke who talks about the motivations behind the program, what it is and why managers should take part.  Gareth Morgan, who recently started in his role as Professional Development Manager, also joins the episode.  The program has been in the making for some time and the expertise of the education providers will make this a "must-do" for anyone looking to develop their Golf Club Management careers.   The official launch will take place on Tuesday 17th September. Leighton then talks to to Gareth about his background leading into taking on the new role, but also his early priorities and future aspirations for where education and development may go for those in the Golf industry For more information on the Advanced Management Program, please visit: https://www.gcma.org.uk/advanced-management-programme/  

Leighton & Eddie welcome Monique Landman-Bovenkamp of "Unchain People and Change" to the show.  It's a warm and open discussion on Leaders bringing "heart and empathy" to their roles and clubs.  Monique has worked inside and outside of Golf and has long pushed for heart in the boardroom with a view that we can't achieve the best results as organisations without it.   Is it time to move away from the ruthless, selfish and agressive style of the 2000's to a place where we lead with heart and in a safe culture where people are happy to speak, make mistakes and be creative?  There's also some thinking from other industries that can be introduced to our industry. https://www.linkedin.com/in/moniquelandman/?originalSubdomain=nl   Thanks to our show partner: https://toptracer.com/    

Trending Topics with England Golf is back and on this episode we're talking about the Respect in Golf Campaign with Matt Draper, Ben White - Comms Director and Toni Shelbourn - Brand and Campaigns Manager.  This is a great initiative being led by England Golf and one that looks to improve the image of Golf through showing that Golf belongs to everyone.  How do we make Golf a welcoming environment regardless of your background, age, race, gender, ability etc.   Golf can mean many things to many people and we explore how clubs can assist in projecting a more positive image of the game and hopefully along the way increasing participation.  https://www.englandgolf.org/respect-in-golf  

A thought provoking, inspiring and relevant discussion this week where Leighton is joined by 5 women from different sectors of the Golf Industry: Natalie McColl - Membership Services Manager - GCMA Nicole Wheatley - Owner Medi8 Candi Watkins - General Manager - Sharpley Golf Club Karen Drake - General Manager - Clevedon Golf Club Claire Docker - Ganerel Manager - Robin Hood Golf Club   The discussion delves into what it's like to be a woman in the Golf industry.  We operate in what is still a very male-dominated industry and there are many challenges to being a woman in this industry.  Self-confidence and imposter syndrome can be issues, but sometimes it's the language and disrespect that can be damaging.  Throw in physiological and life issues and it can often leave women feeling like they are on the back foot.   As well as looking at the challenges, we explore some of the great things that women bring to the industry such as empathy, calmness and lack of ego, and celebrate some good examples of overcoming adversity. This was a fascinating conversation and we urge all listeners, particularly men to listen, be open, aware and take on board some of the points.   Nicole Wheatley also talks at the end of the show about the upcoming Women in Golf Awards on November 28th.   https://womeningolfawards.co.uk/ www.gcma.org.uk https://medi8ltd.co.uk/ https://www.sharpleygolf.co.uk/ https://www.clevedongolfclub.co.uk/ https://www.robinhoodgolfclub.co.uk/      

Two interviews on episode 98 with Eddie talking to Matt Nicholson, owner and author at Golf News.  Golf News is a dedicated Golf Newspaper in the UK and was started in 1994 by Matt. The publication continues to bring an unrivalled mix of club news, course reviews, exclusive player interviews, equipment reviews, travel features and competitions that has proved such a hit with golfers for the last 30 years.  Matt talks through his time at Golf News and the game in general. Leighton and Eddie are then joined by Alan Plumb, consultant in the valuation team at Savills, Leisure & Trading.  Alan brings a wealth of experience to valuations of Golf properties, having worked with some of the best clubs in the country.  The discussion looks at why Golf properties need to be valued, how they are valued, but also the motivations behind why someone might want to own a Golf property.  An interesting chat and one we've not had before on GCTUK. A big thank you to our show partner - Toptracer https://toptracer.com/   https://golfnews.co.uk/author/matt-nicholson/ https://www.savills.co.uk/people/savills-oxford/alan-plumb.aspx