Podcasts about chief empathy officer

Send us a text[Bonus] In honor of Women's History Month, I hosted a virtual summit in TEDx style! Listen in to our four speakers ...Dr Nina Copeland Topic:  Permission to Pivot: Letting Go of Who You Were to Embrace Who You're BecomingEdwinette MosesTopic: Navigating Dual Careers: Balancing Work, Passion and the Future.Pastor Kathleen Kim MooreTopic:  Strategic Planning & Administrative Excellence for Businesses and MinistriesLynn LewisTopic: Disenfranchised Grief!  Is That Even A Thing?-- Meet our speakers:1) Dr. Nina Copeland is a proven leader, strategist, and connector with over 21 years of distinguished service as a military officer. She specializes in leadership development, personal growth, and resilience—empowering executives and teams to lead with clarity, confidence, and impact. 2) Edwinette Moses is a dedicated professional with a multifaceted career in healthcare administration, real estate, entrepreneurship, and authorship. In real estate, Edwinette is a licensed Realtor who helps clients achieve their goals, whether they're buying their first home, finding their forever property, or investing in new opportunities.3) Pastor Kathleen Kim Moore is a trailblazer in administration and leadership. With over 40 years of administrative expertise across government, healthcare, banking, and technology, Pastor Kathleen is a distinguished leader known for her strategic acumen.  She has served as Executive Pastor and Director of Church Administration at Miracle International Praise Ministries. As the founder of Living The Dream Consultants, LLC, she provides tailored solutions for businesses and churches. 4) Lynn Lewis, a Certified Grief Educator, is the Visionary and Chief Empathy Officer for Destined To Thrive Grief Coaching, a speaker, and an author. After her son's death in August 2019, Lynn Lewis made the choice to not be consumed by the grief of her tragic loss. Lynn readily shares her grief story, “I Choose to Live In The Aftermath”. She talks about how she strives daily to keep moving forward, why she does it, and the positive impact self-love has on how she manages grief.The Sharvette Mitchell Radio Show | www.Sharvette.com Listen and Subscribe to our Podcast: https://pod.link/281762250 Listen on Apple Podcast - http://itunes.apple.com/us/podcast/the-sharvette-mitchell-radio/id281762250 Listen on Spotify - https://open.spotify.com/show/6Er67rVhcSqj8MO7ysL9bV Listen on iHeart Radio: https://www.iheart.com/podcast/256-the-sharvette-mitchell-rad-31047507/ Listen on BuzzSprout- https://thesharvettemitchellradioshow.buzzsprout.com Listen on Amazon Music Podcast: https://music.amazon.com/podcasts/7a6dbb45-abf8-4ce7-8202-116b3dbd3f31/the-sharvette-mitchell-radio-show

Today it is my honor to once again welcome back a resilient, inspirational survivor mom -- Lynn Lewis. I first spoke with Lynn in April of 2022. At that time Lynn was 3 years in after the loss of her "favorite man child" as she often refers to her precious son, Daniel.  HERE is that Episode Lynn Brooks-Lewis's Story; "I Choose to Live" after the Suicide Loss of her Son from Season 3 of this podcastSo, it's time to 'catch up' with Lynn .... she has indeed been up to alot, and I want to share with you so that you can celebrate with me where she is now along with acknowledging all of the critical support (& tools) she is providing to other survivors of suicide loss. Let's find out why 'denial isn't always a bad thing.' Let's be inspired. Let's find hope.About Lynn: Lynn Lewis, a Certified Grief Educator, is the Visionary and Chief Empathy Officer for Destined to Thrive Grief Coaching, a speaker and an author. After her son's death on August 4 of 2019, Lynn Lewis made the choice to not be consumed by the grief of her tragic loss. Lynn readily shares her grief story “I Choose to Live in the Aftermath”. She talks about how she strives daily to keep moving forward, why she does it and the positive impact self-love has on how she manages grief. She supports adults who are ready to move forward with living meaningful and impactful lives despite having experienced the loss of a loved one Lynn is the co-author of "Prepare for Purpose – Your Invitation to The Next Level" and author of "My Suicide Grief Journey Journal; Memory Book." She is happily retired from the automobile claim industry with 39 years of service and resides in N. Chesterfield, VA with her husband, Keith D. Lewis.For more information go to www.destinedtothrivegriefcoaching.com  Here is the journal she wrote (on Amazon) My Suicide Grief JourneyShe is the Co-Author of Prepare For Purpose: Your Invitation to the Next Level is an inspiring and practical guide that seeks to help readers discover and nurture their individual paths to living meaningful lives.Watch her in a candid TV Interview HEREHer INSTAGRAM is HERE__________________________________________________________________________My WEBSITE "The Leftover Pieces; Rebuilding You" is support central.PS....The Legacy Writing Project in 2024 has finished. Volume 5 is out in the world ...GET ON THE LIST NOW for the SINGLE DATE start for 2025For a way to leave a Legacy of your child - GO HEREIf you, or someone you know, is struggling ww suicidal thoughts, reach out:CALL 988 in the US or Canada OR, you can also TEXT the word "HOME" to 741741 in the USASupport the show

Amy MacIver is joined by Monique Landman Bovenkamp, the Owner and Chief Empathy Officer of Unchain People & Change Pty (Ltd), to delve into her innovative approach to leadership. Monique explains her unique philosophy of "bringing heart into the boardroom" by helping businesses transform their customer experiences with empathy at the coreSee omnystudio.com/listener for privacy information.

Send us a textIn this insightful episode, we welcome back Ebrima Abraham Sisay, founder and Chief Empathy Officer at Freedom Project, to discuss how leadership can elevate employee engagement and mental health. Ebrima shares his experiences working with companies like Marvel Studios and Uber, and how leaders can create a work environment where teams feel valued, motivated, and genuinely well. We explore the importance of trust, transparency, and listening in leadership, and practical steps to avoid burnout while fostering a positive workplace culture.

If there is one person in the manufacturing influencing community that knows how to make some noise- it's certainly Eddie Saunders! As one of the most authentic people on your social feeds, Eddie catches up with friend (and show host), Ann Wyatt during a truly fun conversation about the impact of authenticity. For years, Eddie has acted as a Creative Director and now owns his own marketing firm, Speak Friend. Today, Eddie shares with us the importance of being authentic to a company's brand and how to track that information with data. Furthermore, this episode delves into the evolution of marketing towards human-centric content, the role of data driven strategies and the benefits of leveraging your personal brand. Join us for this light hearted banner and always remember to "be a good human." In This Episode:-07:10: Authenticity and Personal Growth -12:05: Empathy and Industry Evolution -15:06: The Power of Authenticity in Branding-17:00: Industry Insights and Cross-Sector Strategies-18:12: Human-Centric Marketing Approaches-19:26: Challenges and Opportunities in Manufacturing Marketing-22:25: Leveraging Influencers and Social Platforms-24:57: Data-Driven Marketing and Automation Tools-29:49: Point of Contact Information More About Eddie Saunders:Describing himself as the "Chief Empathy Officer" of Speak Friend, Eddie has over 10 years of industrial marketing experience and demand generation experience. To date, Eddie's expertise is in crafting marketing campaigns that establish profound customer connections and he is committed to leading the conversation (and his team) on empathetic story-telling and customized narratives tailored to each of his clients. Learn more and connect with Eddie here. The Future of Work (and this Episode) Is Brought To You By Secchi:Secchi is a revolutionary workforce engagement tool created for organizations to make data-driven frontline decisions in real-time. By measuring and combining multiple people-related lead indicators, Secchi provides in-the-moment visibility into individual frontline employee performance, team performance, engagement/turnover risks, and positive employee behaviors all while removing the traditional barriers of administrative burden on leaders. To learn more about Secchi, check them out here.

In this episode of the CX Goalkeeper Podcast, we explore how emotional intelligence (EI) can dramatically improve customer experience (CX) and employee performance. Michael Mattson, an expert in emotional intelligence, shares his valuable insights on harnessing EI to create stronger human connections within teams and with customers. He emphasizes how emotionally intelligent leadership builds trust, empathy, and psychological safety, which leads to enhanced team dynamics and better customer interactions. If you want to learn how to elevate your leadership and CX game, this episode is a must-listen!About the GuestMichael Mattson is a trailblazing customer experience leader transforming the insurance landscape by putting empathy at the core of every interaction. As a Manager of Customer Experience at a major insurance company, Michael harnesses his entrepreneurial background and emotional intelligence to give customers a commanding voice in driving innovation and cultivating unshakable loyalty.With a diverse skillset spanning Lean Six Sigma, project management, and servant leadership, Michael's true genius lies in forging profound emotional connections. He leverages this superpower to step into customers' shoes, anticipate their needs, and deliver experiences that surpass expectations, fueling unprecedented growth and success.As a recognized thought leader and the Chief Empathy Officer at Walk A Mile CX, Michael is igniting a revolution to create a more human-centered future for the insurance industry. By championing empathy as the ultimate catalyst for business results, he is paving the way for organizations to build customer-obsessed cultures that propel them to new heights. With his visionary approach and unparalleled ability to blend technical expertise with emotional intelligence, Michael redefines what it means to put customers first.​​​​​​​​​​​​​​​​Relevant Linkshttps://www.linkedin.com/in/michaelcmattson/ https://walkamilecx.com/The Top 3 Key LearningsSelf-awareness is the foundation of emotional intelligence. Leaders must start with self-reflection and understand their own emotional responses before they can lead effectively.Empathy drives stronger customer interactions: Listening and understanding customers' emotions beyond their immediate needs is critical to creating a meaningful CX.Psychological safety boosts team performance: Teams that feel safe and supported are more innovative, resilient, and capable of delivering outstanding CX.Chapters00:00 Introduction and Guest Presentation 02:43 Michael Mattson's Values and Approach 05:23 Building Emotional Intelligence in Teams 12:03 The Role of Emotional Intelligence in Customer Interactions 15:56 Examples of Organizations with Emotional Intelligence 21:14 Measuring the Impact of Emotional Intelligence 26:27 Future of Emotional Intelligence and Final ThoughtsThank you for tuning in to this episode of the CX Goalkeeper Podcast! We'd love to hear your thoughts and feedback. What resonated with you the most? Feel free to leave a comment, and don't forget to follow and subscribe to the podcast using the links below to stay updated on future episodes:Apple PodcastSpotifyStay tuned for more insightful discussions on leadership, customer experience, and more!

Empathy in Leadership: Cultivating Compassionate Cultures with Erika, Chief Empathy OfficerIn this podcast episode, Erika, the Chief Empathy Officer and CEO of Directorie, shares her journey of embracing empathy-driven leadership. She explains the intentionality behind her unique title and how it shapes company culture, particularly in high-stakes industries like pharmaceuticals. Erika highlights the importance of recognizing and addressing employee needs, including advocating for pet bereavement leave, as a way to build loyalty and drive financial growth. The discussion also covers how integrating empathy can alleviate unmanaged grief costs, improve retention, and enhance overall business operations.00:04 The Role of a Chief Empathy Officer01:22 Empathy in High-Stakes Industries02:34 Moments That Matter: Building Empathy at Work03:04 The Importance of One-on-Ones06:23 Empathy and Pet Bereavement Leave10:53 The Business Case for EmpathyConnect with Erika• Instagram erika_sinner • directorie.comConnect with Raul • dogoodwork.io• linkedin.com/in/dogoodwork• dogoodwork.io/apply 

Join Juliette Mayers in an invigorating episode for leaders and aspiring leaders. Her distinguished guest Rosabeth Moss Kanter, is the Ernest L. Arbuckle Professor of Business at Harvard Business School and a prolific author, shares invaluable insights. Her latest bestseller is "Think Outside the Building."As a trailblazer in academia, Rosabeth often stood as the lone woman in her field. She attributes her success to a tireless work ethic and task-orientation. Drawing from her journey, Rosabeth champions solutions that unite, emphasizing the power of action and uplifting others.Tune in to hear Rosabeth urge leaders to embrace a mission that benefits all, providing the flexibility and meaning essential for success. Episode Highlights:14:06 - That doing nothing, being passive is depressing, and it only gets you more tired, less energetic, et cetera. But doing something, anything, taking a step can be so gratifying and rewarding. And if it's the wrong step, you have a chance to correct it and start again, but doing is my solution. Doing and uplifting others, those two things inspire me.16:20 - My goal is, I said earlier, is uniting everybody. It's a world in which people feel included. It's a world in which everyone has opportunity to thrive. And it's great that we're talking about opportunity now and encouraging leaders to think not just about hiring people for jobs, but giving them opportunity.27:41 - If you want to be a leader, if you aspire to be a leader, one thing you have to do is, these days, especially during the pandemic, I wrote a blog that said CEO should stand for Chief Empathy Officer. That is, you had to understand what your people were going through if you wanted their full support. To help keep the company alive, you had to keep them alive.Contact Links Juliette MayersLinkedInWebsiteJuliette's BooksInspiration Zone Newsletter Sign-UpRosabeth Moss KanterHarvard Business SchoolTwitter

Today I have the pleasure of speaking with Jennifer Summerfeldt from Canada. Jennifer holds an MA in counselling psychology and is a Certified Canadian Counsellor. She is the Chief Empathy Officer of ASK Therapy. She is the creator of the Flowing Fears Process. With over 20 years of experience within the fields of maternal health, childbirth, psychology studies, and the transpersonal, she uses her expertise and voice to help advance the dialogue on trauma-informed care, maternal mental health, and healing in general. We are going to speak about her own personal experience of overcoming trauma, as the gateway into her current work of helping others transform through trauma, using her modality,  called the Flowing fears process. I found our conversation fascinating, in that it broke down the places where the nervous system can get stuck in the story, and when we move to the somatic experience, we have a doorway into exploring much deeper patterns that can unlock our own potential. There are links to Jennifer's work in the show notes below. Put on your seatbelts people, we are going for a ride. Links: Transform Parenting website Transform Your Birth Today Free pregnancy gift Free resource: Medical Necessity vs Choice   Jennifer's Links:  Mastering the Art of Perinatal Therapy Mentorship Program Flowing Fears Audio Course + Coaching All other links

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Dnes nás navštívila transformačná koučka a ambasádorka empatie na pracovisku Jana Balážová. Od začiatkov svojej kariéry recruiterky a neskôr kariérnej navigátorky sa v prostredí biznisu pohybuje už roky. Svojou prácou ukazuje, že aj manažér je len človek a ako empatia definitívne patrí na pracovisko. Ďalej sa v 256. epizóde dozviete: Kto je Chief Empathy Officer? Ako nakladať s prípadnou stratou rešpektu ako manažér? Na čo slúži tzv. “vnútorné divadlo” Prečo nájsť priestor na rast? Čo je škola empatie? Pre bonusový obsah Podnicastu sa pridajte do Podnicast KLUBU. Nájdete tu mudrovačky, bonusový obsah bez reklám, a mnoho ďalšieho. Tato epizóda Podnicastu vznikla v podcastovom štúdiu Brept. Okrem Spotify si môžete všetky naše epizódy vypočuť aj na podnicast.com alebo na Apple Podcasts.   Ak nám chcete dať spätnú väzbu, máte nápad na zlepšenie alebo by ste v Podnicaste chceli počuť niečo konkrétne, napíšte nám na peter@podnicast.com.    Ďakujeme, že ste s nami a počúvate Podnicast.

Join Peggy Hoyt as she welcomes Erika Sinner, CEO of the marketing firm, Directorie. Listen to Erika's philosophy on empathy in the workplace and learn why she refers to herself as the “Chief Empathy Officer.” Tune in to hear about her book “Pets Are Family,” and find out why she is encouraging employers to adopt a pet bereavement policy.Support the show

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In this episode, we have Nancy Sajjadi, the founder of Life Quality by Design LLC. Nancy shares about her work helping organizations address issues of employee absenteeism, disengagement, and rising healthcare costs. She discusses the process of identifying barriers to wellbeing at both an individual and organizational level, and her services like signature workshops, consulting to optimize wellness programs, and lunch-and-learn seminars. Nancy shares insight from her background in scientific and engineering fields coupling it with her personal experiences. Key Points: Background: Nancy Sajjadi is a Certified Corporate Wellness Specialist and founder of Life Quality By Design, LLC. She offers innovative solutions to businesses dealing with issues like employee absenteeism, disengagement, and escalating healthcare costs. Life Quality by Design: Sajjadi applies her specialized "quality by design" approach that utilizes her background in Genetic Engineering to empower employees at all levels to identify personal well-being barriers and transform their lives. Workstyle: Nancy operates through transformative practices that increase work-life alignment and optimize mutual benefits for both employees and their organizations. CEO Nugget: Nancy advises CEOs to make time for periods of complete disengagement to reflect on their quality of life and build relationships before they are needed professionally. CEO Defined: Nancy perceives a CEO as a Chief Entropy Objector and Chief Empathy Officer, tasked to use their influence to create more structured, empathetic environments. Website: lifequalitybydesign.com Previous Episode: founder-helps-organizations-address-employee-absenteeism-disengagement-rising-health-care-costs Check out our CEO Hack Buzz Newsletter–our premium newsletter with hacks and nuggets to level up your organization. Sign up HERE.  I AM CEO Handbook Volume 3 is HERE and it's FREE. Get your copy here: http://cbnation.co/iamceo3. Get the 100+ things that you can learn from 1600 business podcasts we recorded. Hear Gresh's story, learn the 16 business pillars from the podcast, find out about CBNation Architects and why you might be one and so much more. Did we mention it was FREE? Download it today!

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In this episode, we explore the fascinating world of the nervous system in birth and birth trauma with our special guest, Jennifer Summerfeldt. Jennifer is a Certified Canadian Counsellor with an MA in Counseling Psychology, the Chief Empathy Officer of ASK Therapy and JS Coaching, and a passionate advocate for trauma-informed care and maternal mental health. With over two decades of experience in maternal health, childbirth, and psychological studies, Jennifer sheds light on the importance of regulating the nervous system and finding harmony during the perinatal journey. She has authored two self-published books, "Healing After Birth" and "Midwifery for The Soul." Join us as we explore the transformative power of therapy, connection, and co-regulation in nurturing emotional well-being during pregnancy, birth, and beyond. In this episode, we delve into the intricacies of the nervous system, therapy, and co-regulation with Jennifer Summerfeldt. Discover how regulating the nervous system can lead to harmony and healing during the perinatal journey. Jennifer's insights will challenge your perspective on self-regulation and highlight the vital role of connection in our socially driven species. Join us on this profound exploration of perinatal health and wellness. Resources from the Episode www.therapyformoms.ca www.flowingfears.com www.nsidoulatraining.com Therapy For Moms Podcast https://anchor.fm/therapyformoms [Nuerosception](https://khironclinics.com/blog/polyvagal-theory-neuroception-the-fundament-of-feeling/#:~:text=Conceived by Dr Stephen Porges,the physiological responses it causes.) Dr. Dan Siegel > Parenting From The Inside Out and Whole Brain Child [Healing After Birth: Navigating Your Emotions After A Difficult Childbirth (2018)](https://www.amazon.com/Healing-After-Birth-Navigating-Childbirth/dp/1999497201#:~:text=Reclaim your birth story%2C deepen,or years it has been.) Midwifery For The Soul: Awaken to Your Fierce Feminine in the Depths of Darkness and Trauma (2019) Dr. Sarah Buckley Dr. Michel Odent Access your FREE Guide on mastering 5 Techniques to Conquer the Fear of Birth. As a bonus, discover a collection of mindfulness tools curated to quell anxiety and fear during pregnancy and childbirth. ⁠Grab Your Guide⁠. Live long, loud, and in prosperity-dear members of the "RebelBirth Crew."  Until we cross paths again, thrive unapologetically! ⁠Instagram⁠  ⁠Website⁠  ⁠Submit a Topic⁠  ⁠Be My Guest⁠ Discounts: ⁠NEEDED Prenatal Supplements:⁠ ⁠FRUITOFTHEWOMB⁠ for 20% off one-time purchase orders or the first three months of the one-month subscription option.  ⁠FullWell Prenatal & Fertility Supplements⁠ Use Code FRUITOFTHEWOMBBIRTH for 10% off ⁠Christian Hypnobirthing Course⁠ Use Code: ANGEL for 20% off the course ⁠MotherLove Herbal Products⁠ Use code Wombbirth15 for 15% off --- Support this podcast: https://podcasters.spotify.com/pod/show/thebirthrebel/support

Pull back the curtain on conscious leadership executive coaching with a new leader every episode. In this ep, Yong Kim, CEO of Wonolo, joins Leah Pearlman and Sue Heilbronner for a deep and vulnerable live executive coaching session. Yong, who describes himself as the "Chief Empathy Officer" of Wonolo shares his concerns about a miss on quarterly numbers and opens the door to a wonderful conversation about 100% responsibility, the inner critic, and the many sides of empathy in leadership. This episode offers great insights on leadership pressures at any time, and surely during difficult macroeconomic conditions. It also offers wonderful perspective on optimizing a nurturing, compassionate relationship between CEO, venture investors, and company Boards of Directors.

Join Juliette Mayers in an invigorating episode for leaders and aspiring leaders. Her distinguished guest Rosabeth Moss Kanter, is the Ernest L. Arbuckle Professor of Business at Harvard Business School and a prolific author, shares invaluable insights. Her latest bestseller is "Think Outside the Building." As a trailblazer in academia, Rosabeth often stood as the lone woman in her field. She attributes her success to a tireless work ethic and task-orientation. Drawing from her journey, Rosabeth champions solutions that unite, emphasizing the power of action and uplifting others. Tune in to hear Rosabeth urge leaders to embrace a mission that benefits all, providing the flexibility and meaning essential for success. Episode Highlights:14:06 - That doing nothing, being passive is depressing, and it only gets you more tired, less energetic, et cetera. But doing something, anything, taking a step can be so gratifying and rewarding. And if it's the wrong step, you have a chance to correct it and start again, but doing is my solution. Doing and uplifting others, those two things inspire me.16:20 - My goal is, I said earlier, is uniting everybody. It's a world in which people feel included. It's a world in which everyone has opportunity to thrive. And it's great that we're talking about opportunity now and encouraging leaders to think not just about hiring people for jobs, but giving them opportunity. 27:41 - If you want to be a leader, if you aspire to be a leader, one thing you have to do is, these days, especially during the pandemic, I wrote a blog that said CEO should stand for Chief Empathy Officer. That is, you had to understand what your people were going through if you wanted their full support. To help keep the company alive, you had to keep them alive.Contact Links Juliette MayersLinkedInWebsiteJuliette's BooksInspiration Zone Newsletter Sign-UpRosabeth Moss KanterHarvard Business SchoolTwitter

Re-broadcast! Going all the way back to the beginning we bring you some of my favourite conversations from The Modern Club Management podcast. Watch out for some new episodes coming soon.In today's episode I speak with Monique Landman, the Chief Empathy Officer and Co-founder of Unchain. After a successful corporate career in strategy and communications, Monique found her heart eight years ago and a new calling in life to bring empathetic leadership to the world so that people can lead with more humanity. It has never been more important than now to have empathy and compassion as a leader. With the anxiety and uncertainty of Covid, burnout among employees, and a loneliness epidemic in many countries now is the time to stand up as a leader and face these tough situations with compassion and an understanding of how to do so.After tuning in to a CMAE Friday Forum with Monique I was immediately interested in having her as a guest. And one of the questions by a club manager at the end in particular made me think this is an important conversation to have. How do we deal with emotion, burnout, anxiety in the work place? How should leaders approach this with their staff? Is there a wrong and right way? If you care about your team and want help with these tough conversations then take a listen.I loved having this conversation with Monique and I hope you enjoy it also and have some actionable tools to use next time you find a colleague, or friend, who's having a rough time.Edith Eger "There is no hierarchy of pain"Recommended resourceshttps://optionb.org/https://brenebrown.com/https://podcasts.apple.com/gb/podcast/feel-better-live-more-with-dr-rangan-chatterjee/id1333552422?i=1000504023853Check out Waking Up—a new operating system for your mind. Here's a free month (no credit card required):https://dynamic.wakingup.com/shareOpenAccess/dc9542This episode is brought to you by Suada. Suada is the social learning platform that delivers high-quality blended learning with human connection. Suada is on a mission to revolutionize the digital learning space through restoring the critical element of human engagement that has gotten lost in online learning. The technology provides everything organizations or individuals need on one single platform to achieve meaningful, long-term learning success. Suada has transformed my skills in optimal communication and influence. Using these skills helped me attain a job offer as the Director of Golf at a Golf Digest Top 100 in the world ranked course. But don't just take my word, and the 97% 5* reviews it has had on Trustpilot for it, try it yourself. All you have to do is email david@suada.com and quote "The Modern Club Management Podcast" to claim your FREE enrolment on to the reciprocity course to start your journey to become a more influential and persuasive communicator. Hosted on Acast. See acast.com/privacy for more information.

In this episode, host Julia Streets is joined by Billie Simmons, co-founder and Chief Operating Officer of Daylight, a queer-owned and queer-run members-only neobank and Geffrye Parsons, Founder and CEO (‘Chief Empathy Officer') of The Inclusion Imperative, a best-practice Diversity, Equity, Inclusion & Belonging (DEIB) consultancy. They explore how financial services can create a sense of belonging for LGBTQ+ people. They look at the importance of focusing on the intersectionality of the LGBTQ+ community. With the changes in the social and political climate, they discuss the compelling need for psychological safety, with a sharp focus on the mental health and the wellbeing of the community. They discuss how this includes employees working within the industry globally, as well extending this consideration beyond to its customers.

In today's episode I am rejoined by Monique Landman, the Chief Empathy Officer and Co-founder of Unchain. After a successful corporate career in strategy and communications, Monique found her heart eight years ago and a new calling in life to bring empathetic leadership to the world so that people can lead with more humanity. It has never been more important than now to have empathy and compassion as a leader. In this episode we discuss amygdala hijacking, how to handle this in others and how to notice it in yourself. This may help you handle those difficult interactions with have. What or who is a cynic? Are they actually the most passionate supporters of your club? And how we get them on our side and channel their passion?I took a lot from this conversation and gave me plenty to reflect in both myself and the interactions I have.Recommended resourcesBook: Never Split the Difference by Chris Vosshttps://podcasts.apple.com/gb/podcast/the-high-performance-podcast/id1500444735?i=1000527054404https://podcasts.apple.com/gb/podcast/the-diary-of-a-ceo-with-steven-bartlett/id1291423644?i=1000564479428This episode is brought to you by Suada. Suada is the social learning platform that delivers high-quality blended learning with human connection. Suada is on a mission to revolutionize the digital learning space through restoring the critical element of human engagement that has gotten lost in online learning. The technology provides everything organizations or individuals need on one single platform to achieve meaningful, long-term learning success. Suada has transformed my skills in optimal communication and influence. Using these skills helped me attain a job offer as the Director of Golf at a Golf Digest Top 100 in the world ranked course. But don't just take my word, and the 97% 5* reviews it has had on Trustpilot for it, try it yourself. All you have to do is email david@suada.com and quote "The Modern Club Management Podcast" to claim your FREE enrolment on to the reciprocity course to start your journey to become a more influential and persuasive communicator. Hosted on Acast. See acast.com/privacy for more information.

TalkLP Host Amber Bradley sits down with RLPSA Keynote speaker Ryan Dowd, Chief Empathy Officer for Homeless Training Center.com to discuss Ryan's expert advice on dealing with the homeless at your organization.  Listen to this episode, sponsored by NAVCO, to gather some insight on the issue of homelessness and the best way to truly de-escalate situations....(spoiler alert: it starts with empathy).  Take a listen to also hear how the various make-up of the homeless population and why that matters when training your people PLUS the biggest mistake organizations make when dealing with the homeless (it's not what you think)! To learn more about NAVCO and it's many proactive solutions visit here!

You're in for a treat today! In this episode I speak with renowned birth trauma specialist, Jennifer Summerfeldt. Jennifer holds an MA in Counseling Psychology (MACP) and is a Certified Canadian Counsellor (CCC). She is the CEO (Chief Empathy Officer) and Founder of ASK Therapy for Moms. With over 20 years of experience within the fields of maternal health, childbirth and psychology studies, she uses her expertise and voice to help advance the dialogue on trauma-informed care, maternal mental health, and healing in general. Today we discuss how Jennifer came into the birth healing role, and what she perceives to be the complex underpinnings of the pervasive birth trauma that exists within our current culture of birth. She shares a little of her own experiences, and the paradigm within which she works in helping others to find healing after a traumatic birth. Here is how you can connect with Jennifer and her work: Websites > www.therapyformoms.ca > www.flowingfears.com > www.nsidoulatraining.com Podcast > Therapy For Moms (Formally known as Healing After Birth) https://anchor.fm/therapyformoms Books > Healing After Birth: Navigating Your Emotions After A Difficult Childbirth (2018) > Midwifery For The Soul: Awaken to Your Fierce Feminine in the Depths of Darkness and Trauma (2019) Programs + Courses > Nervous System Informed Doula Training: Foundational Course www.NSIDoulaTraining.com > Fearlessly Thriving: A 5 part video series outlines point of view on healing and transformation www.flowingfears.com > Perinatal Mental Health Program: Childbirth informed, Nervous system approach and a unique therapeutic map for mental health professionals and students. https://www.therapyformoms.ca/trainings > Healing After Birth online program https://www.midwiferyforthesoul.com/courses/healing-after-birth-program

Jennifer Summerfledt, MA in Counselling Psychology, Certified Canadian Counsellor, Chief Empathy Officer of ASK Therapy for Moms, student of direct entry midwifery, and all-around perinatal mental health champion, joins me for a chat this week on Let's Discuss... Jennifer educates the team on polyvagal therapy, the wandering nerve, visualization, the importance of completing the stress response, and a dive into neurobiology and birth trauma. We chat about unraveling biases and breaking down belief systems that can hold us back from living our peak mental health lives. Therapy For Moms | Let's Discuss! Find Jennifer! https://www.therapyformoms.ca/ https://www.jennifersummerfeldt.com/ https://www.jennifersummerfeldt.com/product-page/midwifery-for-the-soul https://www.jennifersummerfeldt.com/product-page/healing-after-birth Thanks so much for joining me for this episode of, Let's Discuss… with Meg Duke. I'd love for you to write a review of my podcast on your app, and don't forget to subscribe so you get a notification when new content is posted. Take a moment to leave a 5-star rating, too! You can also support this podcast by purchasing a monthly subscription at the amount of your choosing at https://anchor.fm/letsdiscusswithmeg/support. Follow me at @TherapyByMeg on Instagram and find Meg Duke LCSW-S on Facebook. You can also look for Let's Discuss… content by searching the hashtag, #LetsDiscussWithMeg. Let's Discuss… with Meg Duke is executive produced by David Presley and produced by Meg Duke. Our theme song was written and performed by Antwone McDuffie.

Empathic, emotionally-intelligent, deep thinking, fun and open-minded are a few of the words that come to mind when it comes to describing Tanya Moushi. In this episode we continue exploring: what is the feminine business model? For me, the foundation of a feminine business model is embracing feminine values to integrate and co-create with the more structured values of the masculine. And while these core aspects of life are genderless and cannot be divided into a dual worldview, conscious life itself is a dance where dualities make up the whole. So in the past, this has been rather a one-sided dance . And if you ask me, we're stepping on our toes all the time because business is largely still dominated by what we call the masculine values which have traditionally been rewarded with money and respect, and have been thought to provide a higher perspective on how business and the economy should be operated. This has created much suffering. Men women and children are suffering- all genders are suffering, as is our planet. It's a deeply imbalanced model so it's been important for me to bring guests on the podcast who are changing the status quo in business helping to create language and missing aspects of the feminine so that they can be integrated into a business model that benefits everyone. Why Tanya's nickname became "chief empathy officer" Why Seth Godin is Tanya's most influential mentor Why Tanya wanted to create a new vision for business that's rooted in love. How we can bring the GECKO Model to every aspect of our lives. Why daily inspiration is necessary. Why a values-driven approach is not only personally fulfilling, but professionally profitable. Why Tanya wants women to see that the things they're most hesitant about: vulnerability, care, deep gratitude--are actually competitive advantages in today's marketplace. Why many women underestimate their own strengths and overvalue those of others. Tanya Moushi is a Good-Business Enthusiast. She is a Consultant at Moushi & Co, an interdisciplinary firm that believes that business gets better by applying functions of philosophy and art, and is nicknamed the Chief Empathy Officer among her peers. She's an avid supporter of Downtown Phoenix, believes in the power of generosity and cites Seth Godin as one of her most influential mentors.

"Empathy is seeing the eyes of another, listening with the ears of another, and feeling with the heart of another." - Alfred Adler  Episode Highlights: How we can streghthen our relationships and deepen our connection The superpower of empathy About Figs O'Sullivan Figs is a couples therapist and the creator of the Empathi method and the certification process for Empathy coaches. He's also Chief Empathy Officer, husband, dad, wounded-healer and was featured on NPR's All Things Considered as a champion for healthy relationships. Figs' life's mission is to help couples feel more connected. Show Notes: www.thedadedge.com/friday88

EP. 854: CEO นอกจากเป็น Chief Executive Officer แล้ว ต้องเป็น Chief Empathy Officer ด้วย by Prakal Pantapalangkura

What we covered:How the way you were raised by your parents/how you raise your children can help create better interpersonal relationships in the future.The path towards personal growth is not always the easiest, but one that everyone needs to take.Why competitiveness can help you improve yourself and your craft.The importance of empathy and interpersonal skills when it comes to building your business even further.How honing your interpersonal capabilities can help make you become a better CEO and business owner.Tweetable Quotes:“If you're ever not growing or working on your craft, either somebody will come by and pass you or you won't be able to rise to the level to go to the next level of the plateau.”“(COVID) has changed the way people are hired, the talent they can attract, and how they use network effects that can actually get them interested,”“Learning the right way to (communicate), how to create transparency and do it authentically I think is something that I'm constantly working towards as a CEO.”“I don't think of myself as a CEO. I never have, I think of myself as a teammate in a 100-person room trying to build a business.”“If you care about performance and doing a great job and you're learning how to work with others and with a team of different sizes that are changing every 3. 6. 12 months, it's a constant evolution of learning how to manage those instincts.”Links Mentioned:Kurt's TwitterKurt's InstagramKurt's LinkedInNick CromydasBrian SchwartzEgon ZehnderJeffrey SternbergScott KacynStephen CorbyAcre HomesBintiGoPuffHipcampHunt ClubKPMGNew Coast VenturesVanderbilt University

On this episode of the Psychedelic Invest Podcast, we welcome Doug Finkelstein. Doug is the Chief Empathy Officer of Empathic Health, a community membership program connecting individuals with events and each other. During the conversation, Doug highlights his history with plant medicines and how and why Empathic Health was formed. 

Katja Demuth lehrt den CEOs das Fühlen. Auf LinkedIn bezeichnet sie sich als Chief Empathy Officer & Kupplerin für C-Suite Leader und ihre Gefühle. In dieser Podcast-Folge spreche ich mit Katja über unterdrückte Gefühle und Einsamkeit in den Führungsetagen, warum radikale Empathie und Selbstliebe gerade in Managementetagen wichtig sind und was Kudos und ein Tribe-Gefühl im Unternehmen bewirken können.

Thomas R. Hoerr, PhD retired after leading the New City School in St. Louis, Missouri for 34 years and is now the Emeritus Head of School. He is currently a Scholar In Residence at the University of Missouri-St. Louis, and teaches in the Educational Leadership program, preparing prospective principals. He also led the ISACS New Heads Network and founded the Non-Profit Management Program at Washington University in St. Louis. Hoerr has written several books, and his newest, _Taking Social Emotional Learning Schoolwide: The Formative Five Success Skills for Students and Staff_, was published in December of 2019. He has written more than 150 articles, including “The Principal Connection” column in Educational Leadership Magazine from 2004 to 2017. He was previously on the Transformative Principal Podcast episode 224 where we talked about who you are is more important that what you know, and episode 225 where we talked about his book, The Formative Five. - Why does Empathy matter so much? - If there were more empathy in schools, we'd be in better shape. - If you don't have empathy, it's hard for people to follow you. - If you do have empathy, it's easier for people to follow you. - Empathy is a muscle. You can make it stronger - intentional and transparent - Voluntary - making it voluntary is having empathy. - listening, aggressive, pursuing. - One of your problems - you look too busy. - I was working; I was being accessible. - Who are you closest to in your school. - Even if my idea is the best, it's not the best if nobody is on board. - Breakfast with Tom - agenda is yours. - Empathetic Conversations - extension of this notion that I really want to get to know people as people, not just teachers. - I know you as a student, I want to know you as a student - Leadership is about relationship. - Teacher observations - school principals should use them as a way to build trust and observations. - Educators are underpaid. - Herzberg's theory of motivation - Teaching is far too siloed - If people can just read one part of the book, what is it? The part about listening. Sponsors Transformative Principal Mastermind Lead a school everyone can be proud of. Being a principal is tough work. You're pulled in all kinds of directions. You never have the time to do the work that really matters. Join me as I help school leaders find the time to do the work they became principals to do. I help you stop putting out fires and start leading. Learn more at https://transformativeprincipal.com Just Right Reader Just Right Reader Decodables are a great way to help your students learn how to read, with research-based strategies that are proven to be effective. Each grade level has over 100 books. Send books home in packs of ten, with video lessons accessible via QR codes on each book, with lessons in Spanish and English. Learn more at https://justrightreader.com

Doug Finkelstein is the founder and Chief Empathy Officer for Empathic.Health, which is a psychedelic integration community for people to learn, share, and help others. We talk about the importance of community to the integration process as well as what Doug's thoughts on what integration means in general, his story of coming to psychedelics and what Empathic.Health is all about. I recently joined the community and it's great to connect to people who are interested in supporting and sharing with one another, so if you're into integration like I am (and let's face it, if you listen to this podcast you probably are) then I'd recommend checking out Empathic.Health. Learn more about the Doug Finkelstein: LinkedIn: https://www.linkedin.com/in/douglasfinkelstein Website: www.empathic.health Learn more about the Host: Jonathan Schecter Instagram: https://instagram.com/bluemagicalchemy Newsletter: https://mailchi.mp/bb53d386aca2/email-signup Learn more about the Podcast: Listen on Major Platforms Instagram: https://instagram.com/thevitalpointpodcast

Watch this episode to hear an organizational psychologist explain how conscious empathy can combat toxic workplaces. Debra Kurtz, Chief Empathy Officer of Conscious Empathy, is committed to leveraging the science of empathy to build more inclusive workplaces. In this episode, she unpacks several academic concepts such as “empathy as a motivated phenomenon” and "emotional acknowledgment” to describe how leaders can become more empathetic. 00:00 Introduction 00:23 About Debra Kurtz 01:57 The difference between being “empathic" and “empathetic" 05:00 The need for empathy plus action 06:26 Why "emotional acknowledgement" is the basis for creating trust in the workplace 07:44 The role of awareness in conscious empathy 10:12 What's the #1 reason people leave their jobs? 13:23 What does workplace bullying look like? 15:14 Why people don't speak up in toxic workplaces 17:26 Why toxic workplaces are bad for business 18:48 Debra Kurtz's Purposeful Empathy story CONNECT WITH Debra Kurtz ✩ LinkedIn https://www.linkedin.com/in/debrakurtz44/ ✩ Website http://www.consciousempathy.com CONNECT WITH ANITA ✩ Email purposefulempathy@gmail.com ✩ Website https://www.anitanowak.com/ ✩ LinkedIn www.linkedin.com/in/anitanowak ✩ Instagram https://tinyurl.com/anitanowakinstagram ✩ Twitter https://twitter.com/anitanowak21 ✩ Facebook Page https://tinyurl.com/PurposefulEmpathyFacebook ✩ Facebook Group https://tinyurl.com/PurposefulEmpathyCommunity ✩ Podcast Audio https://tinyurl.com/PurposefulEmpathyPodcast This episode was brought to you by Grand Heron International REACH THEM AT ✩ Website www.grandheroninternational.ca; www.ghi.coach ✩ LinkedIn https://www.linkedin.com/company/grand-heron-international/ ✩ Facebook https://www.facebook.com/grandheroninternational/ ✩ Instagram @Grand_Heron_International ✩ Twitter @GrandHeronIntl ✩ https://twitter.com/GrandHeronIntl Video edited by David Tsvariani

Did you hear the one about the young woman who dreamed of winning the lottery, but never bought a lottery ticket? You know, the one where the young girl turned into a successful business woman who loved to help people grow, and then got critically ill when she was hit with a crazy bacterial virus.  After being in a coma for a week, she woke up, had a stroke, and learned to reevaluate her life, and ultimately connect with us today. In this episode, you're not just going to hear our guests remarkable story, but you're going to be able to glean a bunch of valuable life, and business advice. So get your pen and paper ready. Take good notes. And like our slogan says, don't just listen, but do what you hear, repeat it each day, so you can have a great life, in this world, and in eternity to come. Ladies and Gentlemen, welcome to the Charlene Norman story!"Nothing ever happens to us, it happens for us.” - Charlene Norman GUEST BIO: Charlene Norman is a Chief Empathy Officer & Truth Teller with a dexterity of the ultimate trifecta: change, business success and personal transformation. She uses her 360-degree view of business, adds in decades of leading companies through ever-changing dynamics, and harnesses her ability to make people and processes more effective. Then, by wrapping those power skills with a deep understanding of engaging the power of the human brain, she is steadfast in guiding business owners committed to their hopes and dreams of growing BIG and leaving a lasting legacy. Charlene has always believed in breaking the past barriers and is part of the new frontier pushing the boundaries for the future. She knows 3 THINGS: (1) business is not nearly as complicated as it seems, (2) making money and making an impact on the world is one, and the same and, (3) all business starts and ends with people. EPISODE PROUDLY SPONSORED BY: Ascend 2 Glory: Sales & Marketing Video Guide SHOW NOTES, GUEST CONTACT INFO, SPECIAL OFFERS, & OTHER RESOURCES MENTIONED:Guest Contact Info:Website: https://www.bulletproofyourbusinessnow.comLinkedIn: https://www.linkedin.com/in/canorman/Twitter: https://twitter.com/CharleneNormanFacebook: https://www.facebook.com/charlene.norman.351/Remarkable People Podcast Listener Special Offer(s):For a copy of the strategy we just discussed, visit here now: https://mailchi.mp/32043a805565/reclaim-your-personal-power/HOW TO SUPPORT THE REMARKABLE PEOPLE PODCAST:Subscribe, Rate, & Review  us on YouTube, Apple Podcasts, Spotify, or your favorite Podcast PlayerSharethe podcast or specific episodes with your family, friends, and co-workersSponsor an Episode or Donate what you can financially to help us continue to bring great content that inspires you and people like you around the world! THE NOT-SO-FINE-PRINT DISCLAIMER: While we are very thankful for all of our guests, please understand that we do not necessarily hold or endorse the same beliefs, views, and positions that they may have. We respectfully agree to disagree in some areas, and thank God for the blessing and privilege of free will.Support the show

This is Season 3, Episode 11 of FocusED, and it features our guest, Thomas Hoerr. It was originally recorded live for a studio audience in Delaware, provided as a professional development experience for Delaware teachers and leaders. Don't miss what Tom says about leading for empathy…and so much more. _______________________________________ Thomas Hoerr Brings Tons of Experience to FocusED Listeners Dr. Tom Hoerr led schools for 37 years and is currently a Scholar In Residence at the University of Missouri-St. Louis, teaching in the Educational Leadership and Policy Studies program. His newest book, The Principal As Chief Empathy Officer: Creating A Culture Where Everyone Grows, shows the role of empathy in relationships in leadership. Hoerr believes that we can all grow our empathy. Hoerr currently writes a monthly leadership blog for ASCD and wrote a monthly column, “The Principal Connection,” from 2004 to 2018. His previous two books focused on the importance of SEL to students and staff (Taking Social Emotional Learning Schoolwide and The Formative Five: Fostering Grit, Empathy, and Other Success Skills Every Student Needs). Hoerr has written four other books, more than 170 articles, and has presented at schools and conferences around the world on grit, leadership, multiple intelligences, faculty collegiality, empathy, and the Formative Five. ___________________________________________________ FocusED Show Notes with Thomas Hoerr People value their leader, not because of what they know, but because of the relationship they have. Joe asked about strategies that leaders can employ to become more empathetic. Don't miss the three things that Tom talks about. Leaders should always explain why they're doing something, not just what they're doing. Part of growing your empathy is knowing what you don't know. ~ Tom Hoerr Tom emphasized the power in creating scenarios for professional dialogue. Don't miss how Tom defines “empathy conversations” and the need for them. Dr. Hoerr addresses the problem with our political and social bubbles and how they prevent empathy. Let's talk about the bubble! Naming it is the first step to widening perspective. You want to hear what Tom says about the 5:1 positive interaction ratio…for adults and students. Tom talked about writing empathy goals at the start of every year. Dr. Hoerr belongs to a book group, and he's the only educator. A major theme from the podcast is about getting out of your comfort zone and gaining perspective as a school leader. _________________________________________ Thanks for listening to FocusED, an educational leadership podcast brought to you by TheSchoolHouse302 @ theschoolhouse302.com where we publish free leadership content. Go to the site, subscribe, and you'll get all of our content sent directly to your email. FocusED is your educational leadership podcast where our mission is to dissect a particular focus for teachers and school leaders so that you can learn to lead better and grow faster in your school or district with more knowledge, better understanding, and clear direction on what to do next. This episode was brought to you by GhostBed, a family-owned business of sleep experts with 20+ years of experience. With 30K+ 5-star reviews, you can't go wrong with GhostBed. Their mattresses are handcrafted, and they come with a 101-night-at-home-sleep trial. For a limited time, you can get 30% by using our code — SH302 — at checkout. And, even if you tell someone about GhostBed, you can earn a $100 referral reward. Go to Ghostbed.com today and use SH302 at checkout.

In this episode, I am joined with Alena Scigliano, M.S.Ed., LPC to discuss pathological narcissism and narcissistic abuse. Alena is a Licensed Professional Counselor and Founder and Chief Empathy Officer of Coastal Light Counseling, as well as a speaker, media consultant and author. Alena's upcoming book, "Swimming with Sharks: Surviving Narcissist-Infested Waters" is currently in manuscript and will discuss narcissism, which is what she specializes in in her work as a therapist. In this episode, Alena provides a plethora of information on themes around pathological narcissism, why one might become a narcissist, how to spot a narcissist, how to heal from narcissistic abuse and more. Without further ado, let's just dive in!

The Encouragement Engineering podcast offers listeners the ability to combat the negativity that inundates our daily lives with a positive perspective and positive actions. Our guest today is Charlene Norman. Charlene is a Chief Empathy Officer & Truth Teller with a dexterity of the ultimate trifecta: change, business success and personal transformation. She uses her 360-degree view of business, adds in decades of leading companies through ever-changing dynamics, and harnesses her ability to make people and processes more effective. Then, by wrapping those power skills with a deep understanding of engaging the power of the human brain, she is steadfast in guiding business owners committed to their hopes and dreams of growing BIG and leaving a lasting legacy. Charlene has always believed in breaking the past barriers and is part of the new frontier pushing the boundaries for the future. She knows 3 THINGS: (1) business is not nearly as complicated as it seems, (2) making money and making an impact on the world is one, and the same and, (3) all business starts and ends with people. .Listen as we discuss: Success Value of People Emotional Intelligence 5 Pillars of business (5 M's) Website: https://www.bulletproofconsulting.ca LinkedIn: https://www.linkedin.com/in/canorman/ Twitter: https://twitter.com/CharleneNorman Facebook: https://www.facebook.com/charlene.norman.351/ Be sure to follow The Encouragement Engineering podcast at https://encouragementengineer.com or https://bobbrummspeaks.com --- This episode is sponsored by · Anchor: The easiest way to make a podcast. https://anchor.fm/app

Doug shares his powerful story of getting off of pharmaceuticals to finding a second lease on life: elevated energy & Self-awareness with renewed focus on serving our human family. As the Chief Empathy Officer of Empathic Health Doug is building community within the psychedelic space, providing a safe space where like-minds can connect, learn and grow together. He shares his inspiring story and hopeful outlook for that Better World Our Hearts Know Is Possible. 

“CEO” no longer means “Chief Executive Officer,” but “Chief Empathy Officer.” One can hear the groans—this time, from the executive suite, not the cubicles. Empathy is one of those things that are hard to delegate. This role shows up like another job responsibility with which the CEO of the organization is tasked—along with everything else that she already has to do. As if she did not already have enough alligators snapping at various parts of her anatomy, one has to be nice about it, too? But of course empathy is not niceness, though it is not about being un-nice. It is about knowing what others are experiencing, because one has a vicarious experience and then processing that further to expand boundaries and exercise leadership. Find out how to expand your empathy individually and in terms of organizational teamwork in this engaging podcast. (c) Lou Agosta, PhD and the Chicago Empathy Project --- Support this podcast: https://anchor.fm/lou-agosta-phd/support

Business leaders are beginning to prioritize the importance of empathy, with some going as far as redefining CEO to Chief Empathy Officer. Our guests, Dr. Mark Goulston, speaker, founder, writer, and Jignasha Grooms, Vice President and HR leader, discuss not only the importance of empathy, but also share best practices for how you can become a more empathetic listener right now.   Brought to you by PREZENTIUM and Executive Producer, Rajat Mishra.

Perhaps my most favorite thing ever is that Holly Anne Mitchell is known as "The Tony Robbins of Teeth."  We'll get to that in a minute. But before Holly could step into the shoes (err, teeth?) of a 'Tony Robbins' persona, she looked to hypnosis for a very particular personal life challenge that she had her entire life. She first learned about hypnosis after meditating for the first time and receiving a clear message. She took that message and made some major life changes (ie ending an 8 year relationship & quitting her job due to the realization of burnout) and enrolled herself in a Neuro-Linguistic Programming (NLP) course.  During her time studying NLP, she learned about hypnosis and the Ericksonian method and that is when she really got interested, because... Holly had a phobia of vomit (also known as emetophobia) and wanted to have children at some point in her life. In case you don't know much about children: they tend to vomit a lot. "I would faint if I saw a movie, if I was around someone, who's like, I don't feel well. Like my whole nervous system would just go." So Holly knew that before she went down the "start a family" route, she needed to take an inner journey to heal this vomit phobia.  And she was cured of her phobia in one hypnosis session.  "It was like someone opened a door. To a world that I didn't even know was there inside of me. And it was a world where I could change and feel and see and experience anything that I desired. And I just wanted to be a hypnotist. And that's how I got started." Holly and I also chatted about how shared past experiences as singers and how that has influenced and played a part in our roles as hypnotists and breath work enthusiasts.  At a certain point, she started to pivot her "niche" to working with dentists specifically in the areas of nervous system, anxiety and pain management.  "I'm teaching dentists how to talk to patients and present treatment...help them be more effective in communicating with their patients and making them feel safe."  Holly believes that "words create worlds" and she shares her story (her world) with us so beautifully. _-_-_-_-_-_-_-_-_ Stay tuned to the end for a FREE GUIDED HYPNOSIS MEDITATION that helps release dopamine, serotonin, oxytocin (those happy hormones that reduce our stress), helps reduce blood pressure and promotes immunity.  _-_-_-_-_-_-_-_-_ NOTE: Holly can now add "TedX Speaker" to her list of accolades as she will speak at TEDxManitou Springs on September 25, 2021  _-_-_-_-_-_-_-_-_ Known as "The Tony Robbins of Teeth" Holly Anne Mitchell is the Founder and Chief Empathy Officer of the LeadWell Network, a certified hypnotist, keynote speaker, master practitioner in neurolinguistic programming, life and business coach in the dental industry. Holly trains dentists and their teams on self-hypnosis for stress management, dental anxiety, and mental health first aid.  As an example of her impressive work, she helped one dentist  grow his practice from $1 million to $8 million in 6 dental chairs.  She is a faculty member of the Dental Speakers Institute Fellowship Program, hosting virtual workshops and courses for dental entrepreneurs on living and leading well. Holly lives in Nashville, Tennessee and enjoys her free time as a singer/songwriter with her life-mate and bandmate Javier. Connect with Holly on Instagram: @hollyannemitchell.nyc  For Speaking and Hypnosis: hollyannemitchell.com For a free episode of Holly's online course: tryselfhypnosis.com  _-_-_-_-_-_-_-_-_-_-_-_ Mae Deevy is a Certified Hypnotherapist and Aromatherapist based in Austin, Texas who is passionate about the power of the subconscious mind. She believes that what we tell ourselves are simply stories and therefore they can be redrafted, rewritten and redirected. She hosts a community membership called "Be the Change" (along side Rosy Crescitelli and Gwen Stasio) that is designed to allow you to thrive as you are designed (not as you have been told you should do/be).  Visit Mae's Website: www.maedeevy.com Connect with Mae on Instagram: @MaeDeevy.CHt  _-_-_-_-_-_-_-_-_-_-_-_ Connect w/ Stories from the Subconscious on Facebook: https://www.facebook.com/storiesfromthesubconsciouspodcast  Connect w/ Stories from the Subconscious on Instagram: https://www.instagram.com/stories.from.the.subconscious/ 

In the practice of Dr. Steven Eisenberg—AKA “the singing oncologist”—the enemy is cancer, but it's also denial, anger, and fear—draining emotions that can interfere with the effectiveness of treatment. Dr. Steven helps patients fight cancer using both time-tested conventional therapies and innovative medical technologies. At the same time, he helps them overcome negative emotions by cultivating acceptance, love, and self-compassion in a deeply personal way, through laughter, empathy, and the music he plays and sings for and with them. Dr. Steven's forthcoming book, Love is the Strongest Medicine: Notes from a Cancer Doctor on Connection, Creativity, and Compassioninvites us to celebrate this truth. It tells a compelling story of a doctor's experience on the front lines of care, offers a road map for bringing humanity back into traditional medical practice and gives patients, families, and caregivers a blueprint for living each day with hope. Steven Eisenberg is a triple-board-certified physician in internal medicine, medical oncology, and hematology. As the co-founder of cCARE, California's largest medical oncology practice, he serves as the practice's Medical Director of Integrative Oncology, as well as its unofficial CEO (Chief Empathy Officer). He is also co-founder of Workup, Inc., a collaboration platform for health care teams. His practice of writing songs with his patients earned him the nickname "the singing oncologist" and has helped him become the most-followed oncologist on Twitter and an in-demand conference speaker. His work has been featured on NBC's TODAY as well as in People magazine, Huffington Post, US News & World Report, Reader's Digest, and many other publications. He is the host of The Dr. Steven Show and podcast.

The President and CEO of Hyatt Hotels Corporation has had a tough year. Covid-induced lockdowns brought the hospitality industry to its knees. But, there are green shoots of recovery. Mark Hoplamazian tells us why he is optimistic about the new era and explains why he will continue to lead his giant workforce the only way he knows how to: with empathy. He says it’s a quality he developed through a close relationship with his mother, the rock who guided and supported him through the loss of his father, and whose deep influence helped make him the success he is today.

The President and CEO of Hyatt Hotels Corporation has had a tough year. Covid-induced lockdowns brought the hospitality industry to its knees. But, there are green shoots of recovery. Mark Hoplamazian tells us why he is optimistic about the new era and explains why he will continue to lead his giant workforce the only way he knows how to: with empathy. He says it’s a quality he developed through a close relationship with his mother, the rock who guided and supported him through the loss of his father, and whose deep influence helped make him the success he is today.

The President and CEO of Hyatt Hotels Corporation has had a tough year. Covid-induced lockdowns brought the hospitality industry to its knees. But, there are green shoots of recovery. Mark Hoplamazian tells us why he is optimistic about the new era and explains why he will continue to lead his giant workforce the only way he knows how to: with empathy. He says it’s a quality he developed through a close relationship with his mother, the rock who guided and supported him through the loss of his father, and whose deep influence helped make him the success he is today.

The President and CEO of Hyatt Hotels Corporation has had a tough year. Covid-induced lockdowns brought the hospitality industry to its knees. But, there are green shoots of recovery. Mark Hoplamazian tells us why he is optimistic about the new era and explains why he will continue to lead his giant workforce the only way he knows how to: with empathy. He says it’s a quality he developed through a close relationship with his mother, the rock who guided and supported him through the loss of his father, and whose deep influence helped make him the success he is today.

Dr. Steven Eisenberg – Love Is the Strongest MedicineAired Thursday, May 20, 2021, at 5:00 PM PST / 8:00 PM ESTBetween 1995 and her transition in 1998, I supported and loved my late partner, Judi, through her challenge with cancer. I would be at her side during rounds of chemotherapy and would lighten her spirit by telling her jokes. Calling on an accumulated repertory of every joke I had ever heard, she would laugh or boo, depending on how good or bad the joke or my delivery was. It made the time in the chemo chair fly by and took her mind away from the daunting experience. I recently learned of an amazing oncologist who uses song to do the same for his patients. My guest this week on Vox Novus, Dr. Steven Eisenberg, is known as “The Singing Oncologist.” Every day, Dr. Steven helps patients fight cancer using both time-tested conventional therapies and innovative medical technologies. At the same time, he helps them overcome negative emotions by cultivating acceptance, love, and self-compassion in a deeply personal way, through laughter, empathy, and the music he plays and sings for and with them. Dr. Steven Eisenberg is a triple-board-certified physician in internal medicine, medical oncology, and hematology. He earned his undergrad degree at Penn State and a D.O. at the Philadelphia College of Osteopathic Medicine before completing a three-year medical oncology and hematology fellowship at Georgetown University's Vincent T. Lombardi Comprehensive Cancer Center. His research publications include articles on novel therapies for cancer, and his special interests are breast cancer treatment, cancer prevention, patient engagement, and new health care technologies. Dr. Eisenberg is the co-founder of cCARE, California's largest medical oncology practice. He serves as the practice's Medical Director of Integrative Oncology, as well as its unofficial CEO (Chief Empathy Officer). He is also co-founder of Workup, Inc., a collaboration platform for health care teams. His work has been featured on NBC's TODAY as well as in People magazine, Huffington Post, US News & World Report, Reader's Digest, and many other publications. He is the host of The Dr. Steven Show and podcast. His website is https://drsteven.com/ and he joins me to share his path, his compassionate approach and his new book, Love Is the Strongest Medicine: Notes from a Cancer Doctor on Connection, Creativity, and Compassion.Visit the Vox Novus Show Page https://omtimes.com/iom/shows/vox-novus/Connect with Victor Fuhrman at http://victorthevoice.com/#DrStevenEisenberg #LoveIsTheStrongestMedicine #VoxNovus #VictorFuhrman

In this episode, Seth talks to his MBA cohort member, fellow CEO, and family friend Meredith Bronk. Meredith is President and CEO of Open Systems Technologies in Grand Rapids and has been a leader there for over 20 years. Seth applauds OST's innovative, empathic approach — a corporate culture heralded by Meredith and backed up in her personal life as well as her leadership.Meredith digs into what corporate empathy looks like, especially in a worldwide unprecedented crisis. She shares her tips for leaders to lead with authenticity, and spills her "dirty little secret" about the hard truth of returning to in-office work.

Dr. Steven Eisenberg completed a medical oncology and hematology fellowship at Georgetown University Medical Center, Vincent T. Lombardi Comprehensive Cancer Center. After training, he co-founded cCARE, California’s largest medical oncology practice. He's dubbed the 'CEO' at cCARE, Chief Empathy Officer. His research publications include articles on novel therapies for cancer and his special interests are breast cancer, cancer prevention, patient engagement, and new healthcare technologies. He was one of the first graduates of FutureMed at NASA's Ames Research Center in Silicon Valley. Building upon his expertise in healthcare technology, he joined the faculty of Singularity University's Exponential Medicine program and joined the ranks of the world's top medical innovators. He’s had numerous hospital best bedside manner wins and he was the first recipient of the Dr. Emanuel Fliegelman Humanitarian Award for the doctor exhibiting highly compassionate care during residency. After graduating from Singularity University, he co-founded Workup, Inc., a startup in the oral cancer treatment adherence space, for which he serves as Chief Medical Officer. Also known as the singing oncologist, Dr. Eisenberg co-writes songs with amazing individuals living with cancer through Lyrical Life, a passion project of his that was featured on NBC's TODAY show. Steven hosts the top outlet for health information, innovation, and inspiration -- The Dr. Steven Show.  On this episode, you will learn: How to use your mind, body connection to heal About the healing power of music Why health is so much more than prescriptions 

Young and naive is a good thing when it comes to making bold moves like starting a business in a new city with only $1000 in your pocket. Today's guest on Coffee with Closers was only 25 years old when he came to Chicago with his big dreams, and the ambition to start a new kind of staffing agency. Meet Bejan Douraghy - CEO and founder of Artisan, a creative haven for top talent that balances the demands of businesses needing digital, creative, and marketing staffing. Bejan knows from personal experience that having a bigger purpose in mind is one of the most important ingredients of building a successful organization. In this episode, you'll learn the secrets of employee retention, work-life balance, and more. Why is it important to delegate things if you are planning to scale? Why is the culture fit critical for the hiring process? How can a CEO stay involved in all areas without micromanaging things? What's an “employee iceberg” and how to retain your core employees? Why should you join peer groups and have mentors? Enjoy! -------------------------------------------------------------------------------------------------------------------------- ►Find Bejan Douraghy on LinkedIn https://www.linkedin.com/in/bejan-dou... ►Visit Artisan at https://artisantalent.com/ -------------------------------------------------------------------------------------------------------------------------- This series is brought to you by OneIMS - a leading digital marketing agency helping businesses win new customers. ► Request your FREE marketing ROI audit at https://www.oneims.com/ ► Follow OneIMS online! Facebook:https://www.facebook.com/OneIMS/ LinkedIn: https://www.linkedin.com/company/oneims/ Instagram: https://www.instagram.com/oneims/ If you enjoyed this video, please share it. To make sure you never miss an episode of Coffee with Closers, please subscribe. #CoffeewithClosers #business #Artisan

Nick Nanton is joined today by Dr. Steven Eisenberg, a triple-board-certified physician and author of the new book "Love Is the Strongest Medicine: Notes from a Cancer Doctor on Connection, Creativity, and Compassion", which comes out on May 25th, 2021. Dr. Eisenberg was the first recipient of the Dr. Emanuel Fliegelman Humanitarian Award, an award for the doctor most exhibiting highly compassionate care during residency. Dr. Eisenberg also co-founded cCARE, California's largest medical oncology practice. He serves as its Medical Director of Integrative Oncology, as well as its unofficial CEO, or Chief Empathy Officer. Building on his expertise in health care technology, he joined the faculty of Singularity University's Exponential Medicine program and was one of the first graduates of FutureMed at NASA's Ames Research Center in Silicon Valley. He has won numerous hospital awards for his uniquely empathetic bedside manner and commitment to meaningful patient engagement. His practice of writing songs with his patients has earned him the nickname “the singing oncologist” and has helped him become the most followed oncologist on Twitter. Timestamps:3:42: Nick asks Dr. Eisenberg, "How would you re-brand 'cancer'?" 6:00: Dr. Eisenberg recounts the life-changing event he experienced while riding his bike to school as a child 9:06: Dr. Eisenberg explains why he was able to sing before he could speak while recovering from his accident and how this would inspire him to turn to music while working with patients later on in life 13:56: Dr. Eisenberg explains the difference between a D.O. and an M.D. medical degree 18:38: Nick and Dr. Eisenberg discuss "The 10 C's of Medicine" 21:30: Dr. Eisenberg shares stories of hope and overcoming cancer 26:25: Dr. Eisenberg tells the story of the first time he had a patient that he incorporated song into their treatment 30:46: Dr. Eisenberg goes into more detail about how and why he writes songs with patients 35:54: Nick asks Dr. Eisenberg to provide his perspective on death and loss of life 39:06: Learn more about Dr. Eisenberg's new private Facebook group, "Cancer Fight Club" Resources:https://drsteven.com (drsteven.com) https://www.twitter.com/drseisenberg (Dr. Eisenberg On Twitter) Connect With Nick Nanton:http://www.nicknanton.com/ (Website) https://www.facebook.com/Nicknanton (Facebook) http://twitter.com/nicknanton (Twitter) https://www.linkedin.com/in/nicknanton (LinkedIn) https://www.youtube.com/channel/UCWOvnpNMTX4pKVIi234pOTg (YouTube)

Being [at Work] offers a daily dose of leadership focused on helping you, the leader. During challenging times we need all of the encouragement we can get. Sometimes there’s simply no playbook and we just need to do the best we can. Sometimes the best we can is being reminded of the gifts and insight you already have within.   Now, if you're in the midst of a challenging time, our goal at HRD Advisory Group is to help remind and encourage you no matter the situation you’re in.   Be sure to subscribe and get your daily dose.   Resources: HRD Advisory Group: https://hrdadvisorygroup.com/ Being [at Work]: https://hrdadvisorygroup.com/podcasts/

Have you ever heard about Burnout Hero? His real name is Miguel and he is a very experienced (25 years) product designer in Mexico. He suffered a burnout and after his recovery he returned from the ashes as a real Burnout Hero. He started helping colleagues with free counseling and he decided to start his podcast (in Spanish). Miguel uses many examples from his broad experience in different companies and creates metaphors to explain how you also can survive your work environment and enjoy it. Have you ever thought how to get along, work and even enjoy the presence of a difficult colleague? He will explain you how to accept your Professional Me and not become it. His Podcast is called Burnout Hero. If you want to contact Miguel: https://www.linkedin.com/in/burnouthero/ https://www.facebook.com/burnoutherofp #Burnout_Hero Do you have any comments? Send them to: gabriela@escapeburnoutsociety.com --- Send in a voice message: https://anchor.fm/gabriela-guzman-sanabria/message

Communication strategist, producer and on camera host Amber Browing-Coyle helps her clients communicate their worth in an empathetic way. Her method and online course PIVOT, STEP, TOUCH was created during the pandemic to help people rediscover passion for their career or pivot successfully into a new one. “Your circumstances do not determine your future, you do.” Amber Browning-Coyle

Emmet hosts Holly Anne Mitchell, Chief Empathy Officer, of The LeadWell Network, discussing her entrepreneurial journey and why “making the request” was transformational to her success. To take your business to a whole other level, Emmet and Holly discuss how DSO leaders can gain this mindset and uncover new resources, networks, and opportunities. They also discuss resilience and adversity — and the creativity, capabilities, and lessons — discovered during the pandemic and more.

Today’s guest is an experienced on-air host and communication strategist whose credits include numerous national television networks, such as HBO, PBS, and most recently QVC, where she single-handedly launched the fastest growing brand in the entire network for 2019. She has combined her skills in marketing, production, and hosting with her personal passion for helping nonprofit organizations to create Spotlight On Giving - a full-service company specializing in Corporate Social Responsibility and Spotlight On TV - which offers celebrities the chance to shine their spotlight on causes dear to them. She wears many other hats, including as a marketing strategist who works with individuals to help them find their voice, as Executive Producer and host of ABC Coast to Coast, which creates sizzle reels, and as Chief Empathy Officer of A Pebble in the Road, which specializes in effective video story telling for broadcast, marketing, and online content. Please join me in welcoming Amber Browning-Coyle.   Would you leave an honest rating and review on Apple Podcast? Or Stitcher? They are extremely helpful and I read each and every one of them. Thanks for the inspiration! In this episode we discuss: her thoughts on leadership “Leadership is teamwork. I think a leader is only as strong as their team.” how her mother was her first influence to being a great leader. her passion to be a multi-faceted and competitive learner in everything she sets her mind to. how her stint working as an emcee for Nascar was the turning point of her career. how she wanted to be in a show to highlight causes/non-profits but because it didn’t exist - she created it - a trait that has been consistent throughout her career. how she has stopped focusing on the outcome while still being goal-oriented, focusing instead on the process and helping others. her thoughts on social media and how it helps her keep in touch and network with her connections. Links Amber Browning-Coyle on LinkedIn and Twitter. www.APebbleInTheRoad.com Books mentioned in this episode: “Pour Your Heart Into It: How Starbucks Built a Company One Cup at a Time” by Howard Schultz Other Resources Listen to my episode with Dorie Clark. About Robbie: Robbie Samuels is a keynote speaker, TEDx speaker, and relationship-based business strategist who has been recognized as a “networking expert” by Inc., Forbes, Harvard Business Review Ascend and Lifehacker. He works with event organizers and associations to create a better experience for “Year 2” participants, leading to increased member value and member retention. In light of COVID-19, he is assisting organizations with bringing this more engaging experience to virtual events as a Virtual Event Design Consultant, Virtual Emcee, and Zoom Producer. Events are about content AND connections. Virtual events can no longer be an exception. He is the author of the best-selling business book Croissants vs. Bagels: Strategic, Effective, and Inclusive Networking at Conferences and has been profiled in the Harvard Business Review, Forbes, and Fast Company. He writes for Harvard Business Review Ascend. His clients include associations and corporations including Marriott, AmeriCorps, Hostelling International, and General Assembly. He has been featured in several books including Stand Out: How to Find Your Breakthrough Idea and Build a Following Around It by Dorie Clark and The Connector’s Advantage: 7 Mindsets to Grow Your Influence and Impact by Michelle Tillis Lederman. He has guest lectured at many leading educational institutions including Harvard University, Brown University, Cornell University, Brandeis University, and Northeastern University. Robbie is the host of On the Schmooze podcast which features his networking strategies and talented professionals sharing untold stories of leadership and networking. READ his "9 Ways to Network in a Pandemic" - www.

Today's guest is an experienced on-air host and communication strategist whose credits include numerous national television networks, such as HBO, PBS, and most recently QVC, where she single-handedly launched the fastest growing brand in the entire network for 2019. She has combined her skills in marketing, production, and hosting with her personal passion for helping nonprofit organizations to create Spotlight On Giving - a full-service company specializing in Corporate Social Responsibility and Spotlight On TV - which offers celebrities the chance to shine their spotlight on causes dear to them. She wears many other hats, including as a marketing strategist who works with individuals to help them find their voice, as Executive Producer and host of ABC Coast to Coast, which creates sizzle reels, and as Chief Empathy Officer of A Pebble in the Road, which specializes in effective video story telling for broadcast, marketing, and online content. Please join me in welcoming Amber Browning-Coyle.   In this episode we discuss: her thoughts on leadership “Leadership is teamwork. I think a leader is only as strong as their team.” how her mother was her first influence to being a great leader. her passion to be a multi-faceted and competitive learner in everything she sets her mind to. how her stint working as an emcee for Nascar was the turning point of her career. how she wanted to be in a show to highlight causes/non-profits but because it didn't exist - she created it - a trait that has been consistent throughout her career. how she has stopped focusing on the outcome while still being goal-oriented, focusing instead on the process and helping others. her thoughts on social media and how it helps her keep in touch and network with her connections. Listen, subscribe and read show notes at www.OnTheSchmooze.com - episode 201

Being [at Work] is offering a daily dose of encouragement. During challenging times we need all of the encouragement we can get. Sometimes there’s simply no playbook and we just need to do the best we can. Sometimes the best we can is being reminded of the gifts and insight you already have within. Now, if you're in the midst of a challenging time, our goal at the HRD Advisory Group is to help remind and encourage you no matter the situation you’re in. Be sure to subscribe and get your daily dose.

ABOUT: Fiachra “Figs” O’Sullivan, is the Founder and Chief Empathy Officer at Empathi, which provides step-by-step guidance for couples and individuals who care about their relationships. He is a Licensed Marriage and Family Therapist, who is certified in Emotionally Focused Therapy for Couples and individuals, and a passionate entrepreneur, driven to change lives for the better. Figs has spent years working with frustrated couples at a crossroads in their relationship; they want to make things work but are stuck in what Figs calls their “Waltz of Pain”, which led him to create Empathi. Inspired by attachment theory, improvisational dance and theatre, experiential psychotherapy, and Emotionally Focused Therapy, Empathi provides fun, effective, and simple solutions to help couples stop fighting and snuggle more. Figs designed Empathi to be available for everyone, no matter their socio-economic status, orientation or station in life. Having been heard on NPR “All Things Considered” as a Relationship Expert, Figs is the most sought-after and highly-rated couples counselor in Silicon Valley! Figs is funny, engaging, opinionated, quick-witted, and sometimes irreverent—delivering it all with a charming Irish brogue. Connect: https://empathi.com/ figs@empathi.com __________________ Thank you again for joining us today! If you know anybody that would benefit from this episode please share it with them and help spread the knowledge and motivation. Don’t forget to show your support for the Rise Up For You Podcast by writing a review on iTunes. Your feedback helps the success of our show and pushes us to continuously be better! Check out www.riseupforyou.com for more podcast episodes, webinars, events, and more to help you get to the next level in your personal and professional life! You can also follow us on Facebook, Instagram, LinkedIn, and Youtube @riseupforyou

The following is a conversation between Daryl Brewster, Chief Executive Officer of CECP, and Denver Frederick, the Host of the Business of Giving. In this interview, Daryl Brewster, CEO of CECP, shares the following: • Companies will be known by how they respond to this pandemic. • CEO needs to be the Chief Empathy Officer. • CECP's Four-part strategy to address the COVID-19 crisis

What big money wasters exist in your life? Unless you're like us, Benjamins seem to slip out of your pockets WAY too easily. Today, we'll test our guests' game show skills to see if they can guess 16 fantastic examples of money wasters we found hidden in a recent Marketwatch piece. Joining us to play along we welcome Chelsea Brennan from The Smart Money Mamas Podcast, Doc. G from the What's Up Next show, and our very own nerdy engineer, Len Penzo, from Len Penzo dot com! One big money waster could be the exorbitant bank fees people pay. During our Friday FinTech segment, Joe will talk with one company trying to lower your fees. Nami Baral, Chief Empathy Officer from Harvest joins us. They'll discuss how Harvest uses AI to help you save on all sorts of bank and credit card fees. We'll have all the details And finally, during our MagnifyMoney segment we will answer a question on if our fellow Stacker should open a non-profit farm. There's SO much more...but you'll have to listen to hear it all! Hope you can join the fun.

Today on the podcast, Julianne is speaking with Fiachra “Figs” O'Sullivan, the Founder and Chief Empathy Officer at Empathi, which provides step-by-step guidance for couples and individuals who care about their relationships. He is a Licensed Marriage and Family Therapist, who is certified in Emotionally Focused Therapy for Couples and individuals, and a passionate entrepreneur, driven to change lives for the better. He strives to interact with clients as a fellow traveler on life's journey, allowing them to easily dive deeper into their “stuff” with his down-to-earth philosophy. Constantly working on his skills and psychotherapeutic approach, Figs is passionate about helping couples love each other and feel more connected.   Figs has spent years working with frustrated couples at a cross-roads in their relationship; they want to make things work but are stuck in what Figs calls their “Waltz of Pain”, which led him to create Empathi. Inspired by attachment theory, improvisational dance and theatre, experiential psychotherapy, and Emotionally Focused Therapy, Empathi provides fun, effective, and simple solutions to help couples stop fighting and snuggle more. Figs designed Empathi to be available for everyone, no matter their socio-economic status, orientation or station in life.   In the episode, Figs talks about his own family history and personal work around love for himself, which led to helping others. He then dives a bit deeper into why we react the way we do in relationships and how to begin to navigate the real root issue.    Key topics: Being a wounded healer How there's really only one relationship problem The need we all have to be emotionally bonded How we get stuck in a negative, reactionary system with each other The need to get to a place of empathy which each other Good vs bad couples therapists   “If one person doesn't feel met or loved, then the way that person looks in turn to their partner is going to make the partner not seem loved or met, and then they're going to keep passing that unmetness back and forth like a game of hot potato and they're going to get more and more stuck.” Connect with Figs Instagram: @fiachrafigs and @empathinow Twitter: @fiachrafigs and @empathinow On the web: empathi.com and therapywithfigs.com   ----------------------------------------- THE GODDESS EXPERIENCE: 1-day experience tickets still available Though the 3-day immersion packages are sold out, you can still join us Saturday, December 7th, 2019, in a cozy cabin tucked in the foothills outside of Denver. You will be guided through sacred embodiment practices that have changed dozens of women's lives.  We will be gathering together in a supported & sacred container with other sisters to be seen, held, + celebrated. This work will be centered around heart, body, mind, & spiritual healing to initiate profound levels of upleveling in all areas of your life. Featuring: sound healing, sacred embodiment practices, sharing circles, ecstatic dance, fire ceremonies, yoga, energy healing, talk & discussion from industry experts, & so much more magic!   FREE GUIDE: 'GUT ED: 3 Holistic Gut Healing Hacks For Amazing Digestion, Clear Skin & A Happy Mind'   GUT ED, the 6 week Gut Healing Group Program to reset your metabolism & give you clarity + confidence on what works for your body, is now ALWAYS OPEN - Join GUT ED here.   For a COMPLIMENTARY 30 MIN COACHING session with Julianne, leave The Reclamation Project a 5 star iTunes review. Screenshot & send it to @juliannevaccaro or juliannevaccaro@gmail.com to schedule!    Let's connect: IG: @juliannevaccaro The Reclamation Project IG: @therppodcast  Twitter www.juliannevaccaro.com  juliannevaccaro@gmail.com

Shaina Stigler talks with us about her time as Chief Empathy Officer at betwixt.us, where she's helped build workplace tools to build trust, empathy and emotional vulnerability in the workforce. She also fills us in on her efforts with Pivot for Humanity, which aims to hold Big Tech accountable for what they're building and works towards professionalizing the tech industry as a whole.

Fiachra “Figs” O'Sullivan, is the Founder and Chief Empathy Officer at Empathi, which provides step-by-step guidance for couples and individuals who care about their relationships. He is a Licensed Marriage and Family Therapist, who is certified in Emotionally Focused Therapy for Couples and individuals, and a passionate entrepreneur, driven to change lives for the better. He strives to interact with clients as a fellow traveler on life's journey, allowing them to easily dive deeper into their “stuff” with his down-to-earth philosophy. Constantly working on his skills and psychotherapeutic approach, Figs is passionate about helping couples love each other and feel more connected. Figs designed Empathi to be available for everyone, no matter their socio-economic status, orientation or station in life.

“Knowing yourself is the beginning of all wisdom” Aristotle once said, and it’s one of the reasons that I brought our next guest on our show. The episode we have got for you today will have you turning the mirror on yourself over and over, so that you can better understand your own reactions to loved ones in your life, and have you taking responsibility instead of pointing the finger, which is what most of us do when faced with a situation that has us thinking “why did they do that ME?” Our guest today, Figs O’Sullivan, who is the leading Relationship Therapist in San Francisco and the Bay Area, will help everyone realize that your reactions are actually not at all about the other person, they’re all about you... and that is a constant for everyone. This episode is going to change your relationship with yourself and help you reflect on what’s really happening when someone lashes out at you, or you break down and feel helpless, or a loved one gets angry and takes it out on you. About Figs O’Sullivan Fiachra “Figs” O’Sullivan, is the Founder and Chief Empathy Officer at Empathi, which provides step-by-step guidance for couples and individuals who care about their relationships. He is a Licensed Marriage and Family Therapist, who is certified in Emotionally Focused Therapy for Couples and individuals, and a passionate entrepreneur, driven to change lives for the better. He strives to interact with clients as a fellow traveler on life’s journey, allowing them to easily dive deeper into their “stuff” with his down-to-earth philosophy. Constantly working on his skills and psychotherapeutic approach, Figs is passionate about helping couples love each other and feel more connected. Figs has spent years working with frustrated couples at a crossroads in their relationship; they want to make things work but are stuck in what Figs calls their “Waltz of Pain”, which led him to create Empathi. Inspired by attachment theory, improvisational dance and theatre, experiential psychotherapy, and Emotionally Focused Therapy, Empathi provides fun, effective, and simple solutions to help couples stop fighting and snuggle more. Figs designed Empathi to be available for everyone, no matter their socio-economic status, orientation or station in life. Having been heard on NPR “All Things Considered” as a Relationship Expert, Figs is the most sought-after and highly-rated couples counselor in Silicon Valley! Figs is funny, engaging, opinionated, quick-witted, and sometimes irreverent—delivering it all with a charming Irish brogue. www.empathi.com Before we get to our interview with Figs, we wanted to invite you all into the Backstage Pass Goal Magic Community Group on Facebook. We know that some of you may be thinking “another facebook group to keep track of” but our group is a very dynamic, supportive, and creative bunch who is full of awesome ideas, is always willing to help, and has already had some amazing conversations about our struggles, our goals, and some laughs about a YouTube video gone wrong. We’d love to meet you, and so would our community, so click on the link in our show notes and drop us a note to say hi once you’re in! Meanwhile, we want to invite you into the Backstage Pass Goal Magic Community Group on Facebook. Our group is a very dynamic, supportive, and creative bunch who is full of awesome ideas, is always willing to help, and has already had some amazing conversations about our struggles and goals. We’d love to meet you, and so would our community, so drop us a note to say hi once you’re in! Here’s to Getting Unstuck, Cynthia & Brennen

Karen Millsap is a Resilience & Mindset Coach who is passionate about teaching individuals the tools + resources to feel better, live better, and achieve their goals with a healthy mindset. She began her career in human resources and talent acquisition where she led countless training, new process, and change initiatives. However, at a young age, she suddenly became a widow when her husband was tragically murdered. On the quest to rebuild her life, she discovered healthy habits and lifestyle changes that helped her find her way back to a whole heart. Now, she shares practical advice and life strategies that provide tangible results and skills to help people push through the everyday challenges we all face in life and work. Karen is the Founder of The Groflo a community that shares mental + emotional health tips and positive lifestyle inspiration. She’s also the CEO (Chief Empathy Officer) of Egency, a consulting firm that provides leadership training to help organizations create a human-centric culture with compassion and empathy. Karen's client list includes NBC’s Golf Channel, Hubspot, Universal Orlando Parks & Resorts, Sprint and many more! Her work has been featured in Forbes, SHRM Magazine, on Good Morning America, MSNBC, and many others! She's also a regular contributor to Arianna Huffington's THRIVE Global community. Karen received her undergraduate degree in Communication from George Mason University in Fairfax, Virginia. She is also a Certified Grief Recovery Specialist through the Grief Recovery Institute in Los Angeles, California. Key Points from the Episode with Karen Millsap: Karen is a resilience and mindset coach, and everything she teaches came from the things she used in her own journey. Everything boils down to the power of choice for her, and how we all have this great power. We can either be a monster and do great evil, or make the choice to use our power for good. She clarified the difference between choice and control – we cannot control everything, but our choice is about how we respond to what we face. She learned this lesson the hard when when she lost her husband when she was 29. “Lost” isn’t quite the right word for it, though. Her husband had just opened a cross-fit gym, and was at work one afternoon while Karen had their son while she worked from home. While on a call for work, she kept getting a call from a member of their gym. She finally took the call, and was not expecting what she heard. On the other end of the call was screaming and chaos, and one word Karen could make out, “Shot.” On her way to the gym, Karen had a thought of why she wasn’t meeting her husband at the hospital. Wouldn’t he be rushed there if he had been shot? She soon found out why – her husband’s life couldn’t be saved and he had already died. The first year was so difficult, it was hard enough just to get out of bed each day, let alone care for their son or work. On that day her husband had been shot, the police informed her that she would have to call someone to clean up the scene, which is mind-blowing. Her pastor immediately said she shouldn’t worry about it and he would take care of it. That act of support was so crucial in helping her see that there is still good. It also showed Karen the difference between empathy and compassion. Empathy is understanding or comprehension, while compassion is about stepping in and trying to do something for the person to help take some of their pain. As she started to go back to work, she saw how the ability to have the conversation about how we put our arms around each other and have the permission to be human, we’ll all be more productive, loyal and healthier humans. We talked about Google’s Project Aristotle, which looked at the difference between high and low performing teams, and found that the driver is empathy. The way we get better at taking care of others is We taking care of ourselves better. Resilience and mindset translates to so many situations where we have to serve others because, as Karen says, “When we are all our best selves, we are all winning.” We touched on helping a child through grief, something Karen had to deal with in supporting her son after he lost his father. She found that she could only help him by working through her own grief. The tools she used, the way she handled it – all of that translated to her ability and toolkit to help him. We talked about whether you can cry in front of your children in a situation like this, and she learned that he needed to learn that it’s ok to show your emotions. Honor your emotions to choose how to move forward. We talked a lot about Karen’s feeling of shame of her grief or her fear of being a burden to her family, who had their own grief to deal with. The more we suppress how we’re feeling, the more likely our pain is going to manifest in unhealthy ways. By default, in so many situations, we tend to go to a negative space, including negative self-talk. Part of this is driven by how asking for help is seen as a sign of weakness. If we show empathy, people will see it as safer to ask for help. Asking for also increases trust, so the impact to an organization (or group or family) of empathy, honesty about the need for help and less negative (or more positive) self-talk is more trust. We talked about forgive and what it really is, and whether you truly need to forgive. Karen sees forgiveness as a choice rather than a feeling, and she found herself not interested in feeling forgiveness for this man who took her husband’s life. As she struggled with the idea of forgiveness, she saw the movie, The Shack, which is based on a book people told her to read that she never did. It helped her understand the state people are in when they do heinous things, which opened up a kind of compassion in her she hadn’t been able to feel. And even though she didn’t want to feel it, she couldn’t help it. It showed her about acceptance, which is more about recognizing the starting point you are at now rather than dwelling on where you were. For Karen, while forgiveness is an act of compassion for the other person, it is also an act of compassion for you. You may struggle with the balance of those two things, which can make it hard to feel true forgiveness. Karen created the methodology she calls “Stop & Shift” STOP: Silence Thoughts On Purpose - you can disconnect yourself from the thoughts swarming in your mind so you can bring yourself to present SHIFT: See Hope, Intentions, Facts & new Thoughts - at any point in any situation, you can look at one of these three things to find new thoughts. Links: Website: http://www.karenmillsap.com Facebook: facebook.com/karenmillsapmotivation Twitter: twitter.com/stopandshift LinkedIn: linkedin.com/company/karenmillsap_motivationalspeaker/about/ Subscribe to The Do a Day Podcast     Keep Growing with Do a Day Get the book in print, Kindle, iBooks, Audiobook and more - even get a personally-signed copy from Bryan Falchuk Get started on your journey to Better with the Big Goal Exercise Work with Bryan as your coach, or hire him to speak at your next event

Karen Millsap is a TEDx speaker, Founder of The Groflo community and the CEO - which stands for "Chief Empathy Officer" of Egency. At only 29 years old, her life was suddenly flipped upside down... she became a widow when her husband, Richard, was tragically murdered. On the quest to rebuild her life, she discovered simple habits and lifestyle changes that helped her find her way back to a whole heart. Self-care essentially saved her life. This realization sparked a deep desire to share everything she has learned and spread light to anyone who needs help navigating tough situations.   In this episode we talked about her relationship with her husband, his murder, finding joy again, grieving in the work place, and grief dreams of her husband and uncle.   You can find more about Karen here https://www.karenmillsap.com/

Karen’s world was ripped apart when her husband & father of her son was shot in his cross fit gym. Karen Millsap, began her career in human resources and talent acquisition where she lead countless training, new process, and change initiatives. At a young age, she suddenly became a widow when her husband was tragically murdered which completely changed the trajectory of her life. After experiencing a domino effect of other losses, she became acutely aware of the overall lack of support in our society for grieving people. We are all connected through our struggles, from the death of loved ones, to life-altering illnesses, divorce, even job loss. This realization ignited Karen's desire to turn her pain into purpose and pay it forward to help others.  Karen's work has been featured in SHRM Magazine, on Good Morning Washington, MSNBC, and many others! She's also a regular contributor to Arianna Huffington's THRIVE Global community. Karen is a TEDx keynote speaker who inspires audiences to embrace compassion and empathy to help alleviate other’s suffering by becoming advocates for their own adversaries.  Karen is the CEO (Chief Empathy Officer) of Egency, a firm that helps organizations create a human-centric culture with compassion and empathy. She's also the author of the upcoming book, Now What? and founder of Well Now Global Retreats. We talk: The shock of loss How to build your life from total chaos Building purpose from your pain The tactics for moving forward from any hardship A moving, thought-provoking and insightful talk. You can find out more about Karen at: https://www.karenmillsap.com

My guest this week is Jason Osburn, the Chief Empathy Officer of Cariloop--a caregiver support platform that relieves the stress and anxiety of caring for loved ones while balancing a full-time job.If this is the first time you've read the words, "Chief Empathy Officer" you probably aren't alone. Typically we see CEO and we think Chief Executive Officer. However, for Cariloop, that little acronym has been flipped and focused on truly understanding the users. When a company puts an Empathy Officer in the C-Suite, you know that the adage of, "Seek to understand before being understood" is deep in their core.Connect with Jason on LinkedIn here.-Feel free to stalk 'Experience Design w/ Tony Daussat' on Instagram at @xdpodcast -As always thank you for listening, and if you enjoy what you're hearing, please share with your friends and co-workers :) -If you are feeling EXTRA inspired, I would love for you to check out my Patreon page here: https://patreon.com/xdpodcast#staycuriousSupport the show (https://www.patreon.com/xdpodcast)

The lines between content and copywriting, and why you want to make yourself the “Chief Empathy Officer” for your audience. Today I wanted to talk about some distinctions that have been on my mind lately — the differences between crafting content and writing copy for conversion, and how much of ourselves to put into our... Listen to episode --- Send in a voice message: https://anchor.fm/copyblogger-podcast/message

The lines between content and copywriting, and why you want to make yourself the “Chief Empathy Officer” for your audience. Today I wanted to talk about some distinctions that have been on my mind lately — the differences between crafting content and writing copy for conversion, and how much of ourselves to put into our... Listen to episode

Karen Millsap, the CEO (Chief Empathy Officer) of Egency and Founder of The Groflo, began her career in human resources and talent acquisition where she led countless training, new process, and change initiatives. At a young age, she suddenly became a widow when her husband was tragically murdered which completely changed the trajectory of her life. After experiencing a domino effect of other losses, she became acutely aware of the overall lack of support in our society for grieving people. We are all connected through our struggles, from the death of loved ones, to life-altering illnesses, divorce, even job loss. This realization ignited Karen's desire to turn her pain into purpose and pay it forward to help others. Egency is a leadership development and training firm that helps organizations create a human-centric culture with compassion and empathy. The Groflo is a community that shares mental + emotional growth tips and positive lifestyle inspiration.   Karen's client list includes NBC’s Golf Channel, Hubspot, Universal Studio Resorts, Sprint and many more! Her work has been featured in Forbes, SHRM Magazine, on Good Morning America, MSNBC, and many others! She's also a regular contributor to Arianna Huffington's THRIVE Global community.  Karen is a TEDx keynote speaker who inspires audiences to embrace compassion and empathy to help alleviate other’s suffering by becoming advocates for their own adversaries. She received her undergraduate degree in Communication from George Mason University in Fairfax, Virginia. She is also a Certified Grief Recovery Specialist through the Grief Recovery Institute in Los Angeles, California. Questions Tell us a little bit about yourself and your journey? Could you share with us a little bit about empathy? Where does compassion come from? Does compassion come innately? A taboo topic that is found in Jamaica is incest and abuse. When I hear people talk, especially when you're talking to young girls to help them to move from that trauma and that experience because it's something that stays with you for life, how do you respond to them in terms of, you made it through, everything's going to be okay. Do you think that traits of empathy and compassion are required more than the traits of technical competencies of doing the job because those things had to build had to build the relationship? Could you share with us how do you stay motivated every day? What's the one online resource tool, website or app that you couldn't absolutely live without in your business or life? Could you share with us any books that have had the greatest or biggest impact on you? What’s one thing that’s going on in your life right now that you are really excited about – either something that you’re working on to develop yourself or people? Where can our listeners find you online? What’s one quote or saying that during times of adversity you tend to revert to that quote or saying to help you to refocus or recenter so that you can move forward?   Highlights Yanique mentioned, I first phoned Karen on Good Morning America when Robin Roberts was interviewing her a couple of weeks back. And I was so impressed that we actually have people out there that are called Grief Consultants. And it was amazing to hear that she was using her pain, she's channeled it into good to go into organizations and train leaders on how to effectively communicate with their team members and build better teams. Karen shared that unfortunately, this knowledge and this passion came from the tragedy when her husband Richard was killed and at the time she was working in Human Resources and recruiting for a national home building company. So, her background up to that point had been in HR but touched in different pieces of recruiting and training and leadership development and all of that good stuff. So, after her husband passed, when she transitioned back to the workplace, she found that there was just this huge disconnect between the expectations of corporate America and humans, what we are capable of doing and how we process in the midst of such a delicate time. And so, when she experienced this firsthand, her immediate response was, “How can I use this to help other people?”Now, part of it was helping individuals because we definitely need help in navigating grief. It's such a complex journey and it doesn't look the same for everybody, but we also need help interacting with people who are going through their own grief journey. And so, that's where her heart was initially led, although there were one off individuals, who she was helping along the way, she really honed in on creating workshops or training and leadership development tools that would help people to manage grief in the workplace. So, her company, they develop The Four Pillars of Practical Empathy and those are Awareness, Communication, Support, and Productivity. And so, as she started down that journey of talking about grief in the workplace, there was a lot of resistance as you can imagine. First of all, people don't want to admit that there's this elephant in the room, everybody is going through something, grief is a universal human experience. The biggest myth about grief is that we think it only occurs because of a death, but it actually comes from different losses or changes. It could be from becoming a caregiver to an elderly parent or finding out that somebody in your family or even yourself is diagnosed with a terminal illness, there's so many different things. But again, it comes because of a change or a loss when we expect things to be different or better or more and it just doesn't turn out that way. So, as she started to just kind of break down all of these barriers and these myths that are surrounded with grief, again, corporate America was not really receptive because by saying you want grief training would be admitting that you have a problem because brief is kind of looked at it as a problem. And so, she recognized this resistance and most of what she was teaching was really surrounded around compassion and empathy in the workplace. So, she decided to just adjust slightly and instead of leading with the problem, she led now with the solution which is compassion and empathy. And as she was pulling different resources and research articles and studies and all of this that just helps us to create a basic framework for human interaction in the workplace. As she was pulling that, she recognizes, well, it still touches on grief in the workplace because if we are operating with compassion and empathy on a day to day basis, that's mastery preparation for the time of crisis. We're already connecting in this space that's just really vulnerable, we've established trust and respect through kindness, so when somebody does hit a tough life situation, which inevitably happens to all of us, then at least your work family is prepared to walk through those tough times with you and handle that because you guys have already established this kind of workplace. So, it's been a journey to get to this point but she’s super grateful that she learned all that she did throughout this journey because it's helped her to serve her clients at a whole new level, not just the basic leadership development, it really is taking it up a notch. Yanique shared, I like the fact that you've mentioned that you started to lead with the solution, and you focus on empathy and compassion. And one of the things that we have identified in the whole client or customer experiences, people are driven by how they feel, their emotions play an integral part. I think even more than the intellectual because the emotion drives how the intellectual will respond.  Yanique shared, I personally think that it's not something that you're born with, it's a learnt behavior and it's all dependent on how you're socialized, what you're exposed to, the behaviors that you see, both from your environment that you're in as well as maybe even from things that you're exposed to are stimulated by like the television or even social media. But not everybody knows how to be empathetic. When asked about empathy, Karen shared yes and no to Yanique’s statement. Yes, it is something that can be learned, but no, it's not something that people are only inheriting that ability through a learned environment. That's not the case. People are born with empathy. There are people who are born with a lack of empathy. As a matter of fact, there's a chemical in the front part of our brain, in our amygdala that triggers our emotions and so you could live and be raised in a very compassionate home, but you were born kind of without feelings, you don't get too riled round up but that doesn't mean that you didn't have an environment that included feelings and emotions and conversations around that, it really is how we're born. But even if people are born without or with a lack of, maybe they don't have a lot of empathy, you still can adopt behaviors and skills and habits that bring empathy into conversations and interactions so that way the person who you are interacting with feels valued. And so, empathy is really being able to feel and understand another person's emotions and respond with care. So again, that feeling part may not be natural for some people, but you can try to understand where they're coming from and respond in an empathic way. So that's how it looks and so as it pertains to their customer experience, you may not be able to completely resonate with where this customer is coming from. And she gave you an example, it's a personal example. She bought a new car at the end of last year and the sales team, they weren't that great but she needed to get out of her car, it had 140,000 miles on it, it was just not safe anymore. Karen said she was kind of in a rush to get into the car and didn't do her due diligence on a few things that she noticed within 24 hours of driving off the lot. So, she immediately contacted the sales team, they were not very responsive. So, then she looked online for customer service team, they were not very responsive. So, being the person that she, she’s just saying, well this isn't okay. So, she’s going to do her due diligence. She contacted the corporate office to say, “Listen, there are a couple of defects and this is actually not safe. So, I just purchased this car and we need to figure out a resolution.”Now up the chain of command, the customer service sucked, it was terrible. And she was telling them like the rear-view camera is not working, that is a safety issue. If she runs over a kid, do you think they're going to say, “Oops, that's our bad, we should have responded quickly to that email.”No, she’s going to be the one who is dealing with the legal ramifications. So, she’s pushing forward and say, no, this is not okay. She felt like there was a disconnect between kind of the first level of customer service and then once you get to the executive office, once she got to the executive office and there was an individual who was assigned to work with her, he followed up, he was patient on the phone, he made sure that the service manager they got her in touch with was timely in his response. He kept Karen in the loop, even if there was going to be a waiting period, he communicated that to her and what he did that was different than the first level of customer service was he empathized with the fact that we have a single mom here who has made a very large investment and she’s not saying she got anything fancy, but when you purchase a car, lease a car, that's an investment, you are putting your credit on the line and all of that. So, it's not something to be taken lightly and so because of his understanding of where she was coming from and her position and her worry and concern, he made sure that he saw it all the way through. Where on the front end, that didn't happen. Now what did he do differently than the first people who may be answered a call or answered an email? He didn't do much in the practical sense, except for the fact that he took his time to patiently understand where she was coming from and communicate in a way that made her feel like she was being heard, that her purchase was valued, her position as a customer was valued and he wanted to make sure that we found a resolution, he responded with care. So, it didn't take him much, but just the way that he was on top of it made a world of difference because she was ready to just blast this company, don't ever buy from them and that's not her character. But she felt like they did not care that we had such a major issue and it was only because, and she told him on their last call, she said, “It is only because of you and how you resolved this, that I feel satisfied.”The first three months of this process, which she didn't mention, it took a long time to get to that point, but the first three months was treacherous and because of this one person who showed compassion, who interacted with empathy and who made sure that a resolution was done in a caring way, she felt like, “Okay, I'm okay. I could come back and buy another car from them.”She knows that sounds bad because it was such a crazy, but he did resolve it with empathy.   Yanique stated, so it's more about listening to what the person is saying to you, understanding where they're coming from and why this is a pain point for them. And as you said, responding in a way that, “Oh well, no big deal.”Instead in a way that, “I understand where you're coming from and what can we do to make it better?” Because it would seem from the first level of customer service that they were more concerned about making the sale and less about providing after sales support to you. Karen agreed and stated that it doesn't take a lot of time, it doesn't even take a lot of effort, you are on the exact same call with the exact same person and literally your tone can change, and your active listening skills can change the trajectory of that outcome. You just have to decide while you were in the midst of that, “How am I going to show up for this person? Am I going to be caring or am I going to be short and curt? Am I going to listen or am I just thinking about the next thing that I need to get done? Or Am I be grudgingly going through the motions?”Either way you have a choice and the energy level is the same. Karen shared that she believes that the major difference between empathy and compassion is one word, Action. We are meant to put compassion into action, it's how you are showing up for people, whether you're showing up for a colleague who's going through something that's difficult or the way, for example, this gentleman responded to her. He made sure that he was calling every four days with an update to let her know what was going on because she was really left in the dark and that was frustrating. So, compassion is what you put into action. Empathy really is kind of the starting point, like she said, being able to feel and understand and then choosing to respond in a certain way but that response is your compassion. Now, one thing that she’s done through agencies, they created a Compassion Action Plan. And what it does is it addresses, if you know somebody who has experienced in the organization, who's experienced a major loss, and they just touched on five because this is usually an activity that they do in workshops but for this eBook, what they did was, they just put five in there. And so, divorce, I'm becoming a caregiver, death, we identified those and how can you put compassion into action?So, if you just thought about it for a second and you thought about, okay, I know a colleague lost their spouse, what is a way that I can show up for them? What would be one or two ideas that come to your mind? Yanique shared, so they've lost a family member and seeing that I experienced at similar situation last year, what I looked for in people who showed compassion were people who came, they were just there, they were there to support me, it’s simple things like just coming over and sitting and talking just to have the companionship at that point in time because you don't want it to be alone because it's an experience of trauma and being alone, your mind wanders all over the place and you feel more lonely. So, you kind of just want somebody to be there and you want them to know that you want them to be there without you having to tell them, I want you to be there. Karen agreed and stated that she’s going to ask Yanique for another example but pausing there for a second. That is another example of how it does not take much for you to just show up for somebody, does it? She remembered at my husband's funeral, Karen looked, and she saw at least 20 people from her office who were there, and that just made her feel so supported because you're right. When we go through a major loss like that, somebody close to us, somebody within our inner family, our intermediate family, then we usually go to this place of isolation in our minds because you get on this emotional rollercoaster and there's so many complex feelings, it's hard to keep up with those thoughts. So, you really feel emotionally and mentally drained and so when you have people around you, as you mentioned, they help you to stay connected to life, so you're not just completely caught up in your head, you're not isolating yourself and end up on this negative thought cycle and start spiraling downward but you have somebody who's just present. And she had somebody, her name was Jamie, she actually mentioned her in her Ted Talk because she mean this, she would just show up and just lay on the floor with her or lay in her bed or they would like walk around Target, she is one of her closest friends and she told Karen later after hearing Karen’s Ted Talk, so this was four years after this happened, but she said, “I admitted to my husband almost every night when I came home. I don't know if I'm doing enough, I don't know what else I'm supposed to do.”So, for four years as she is relishing this friendship and it anchored in her mind is something to teach other people, just show up. She didn't even realize that it had made an impact on her healing journey, it made a huge impact. So, you're right, she always tells people, we all need a Jamie. So that's good. So, the first thing is show up, be present but what's something else that you can do for a colleague? Yanique shared that when she lost her dad last year, it was also important, and I guess that would link back to being present. To assist me with anything, low hanging fruits that would distract me or make me feel not supported. Karen shared that the difference there is, is that what they did was they stepped in to respond to your basic needs because it could have been like handling bills, it could have been like handling other logistics that when you're in that mental fog, you don't really have the capacity to do so. And so, if you have people who you trust, who are near you, this could be different for colleagues. For colleagues showing up and responding to basic needs is like making sure you have food. Creating a food calendar or just saying, “Hey, it's okay if you need to take longer than five days.”because usually that's the bereavement period, it’s like five days for somebody in your intermediate family but they can say, “You know what? I know you have this project going on, I'll help you with that. What's your client's name? Let me step in, just give me a couple of details and I'll go into the system and I'll figure out the rest. But you don't worry about it.”That's responding to a basic need that's helping them to keep their life afloat and that is putting compassion into action. When asked if compassion come innately, Karen stated that in our world, in our society, it's just awkward. Grief is just awkward, and some people feel like, “Oh, I don't know if I'll say the right thing. I don't know if I have enough time to be there.”We come up with all of these different barriers in our mind and the difference between holding onto those barriers and acting like Jamie will say as a reference point is she just leaned in without knowing if what she was doing was enough, but her heart just led her to do that. What happens is we stop our heart from responding naturally because then our mind starts to take over to think that we need to say the right thing, we have to be perfect on how we show up, what if it's not enough? Our heart and mind starts to battle. But you're right, it is an innate response. It's just our mind can start to suppress that response because we start to feel awkward and that's her mission is to make grief less awkward, let's talk about it. Let's talk about all of this because again, it is a universal human experience, we are all going to go through it. Karen thinks if we have these conversations, for example, Yanique having her on the podcast again, thank you because it's helping to reach different people and to open up a different mindset so we can respond differently. Because right now, we're perpetuating suppression and isolation and that's what's making our journeys unhealthy. If we just opened our heart up to respond in a natural way, that doesn't look perfect and here's an example. If somebody at work tells you, “I just found out that my spouse has cancer, or I have cancer.”Instead of not knowing what to say and then not saying anything, which is actually worse. If somebody didn't acknowledge or say it’s the first time seeing them that Richard had died, she felt like, “Well wow, that was kind of a big deal. Like we're not going to say anything about it.”We don't have to go down the rabbit hole. But anyhow, if somebody shares some tragic news with you, you can say this, you can say, “I am so sorry that you're going through this. We don't know what is going to happen at the end of the day, but I know you are strong. I know that you have this light inside of you that you can just push through and I'm here with you, like anything that you need work related, if you just need to take a walk, if you need to get out of the office or if he just needed somebody to talk to for a few minutes, just know that you're not alone.”That's not giving false hope, that's not saying everything's going to be great or just pray on it, it's not giving any of that. It's just saying, “I'm meeting you where you are and yeah, this is hard. This suck, but you're not alone.”That is enough. Yanique asked, what do you think about situations when someone shares with you for example, that they had a tragedy and they’re going through grief like a death for example. And the person responds and says, I know exactly what you're going through because I find that grief is different for everyone and you may lose someone, and you respond in a different way. It impacts you in a different way and I may lose someone, and it may not impact me in that way, or it might impact me worse or less. Do you think it's a safe to say, I know exactly what you're going through? How do you know?  Karen shared that she thinks that this is another uncomfortable yet common response because it's true, it's a common response only because people feel uncomfortable and they're just kind of like, “Ah, what do I say?”And it just comes out so naturally and that's not really what they mean. They're not saying, I know exactly what you're going through because somebody has said that to her and she’s like, “Oh, your husband's been murdered. I didn't know that that happened to you.” And not to even downplay it, because some people will compare losses, they'll say, “Oh, well I went through a divorce and so I know how that feels.”Again, no, you don't know how it feels, but their heart is in the right place. So, the first thing she would say is if you're on the receiving end of that comment is to give that person a little bit of grace because at least they're trying to be there. Do not take offense to that and kind of see through their words to see their heart and their intentions and their heart and their intentions is to comfort you in the moment. But Karen’s advice to the person who wants to say that and guess what? Karen has said that to people before in a different light. And before all of this happened, before she became more aware of some of the myths that we use to comfort people. But if you are about to say that, hold your tongue real quick and then just think about saying something along these lines. Again, “I don't know what you're going through, but I went through a situation and I know that pain is real. I know that those hard times can come in waves. I know that sometimes it can just feel really consuming and so if you feel anything that is just so painful and it feels hard for you to manage, you can come talk to me. I don't know what you're going through, but I know what pain feels like and I'm willing to just be here for you.”  It's authentic in the sense that she can relate to your pain even though she hasn’t experienced the same loss. And here's the thing, two siblings could lose the same parent and feel completely different about it. So, imagine the differences of somebody who says, “Oh, I went through a divorce too.”or “Yeah, I also had a miscarriage.”or “Oh, when my mom was sick.”We compare them but there's so many different factors that make that situation so different and unique, but at least being able to relate through the pain, Karen thinks that's the authentic place to be. Karen shared that there are pains like that where, for example, she has a friend and her parents were not kind growing up, they just weren't, and she doesn't have a relationship with them now. Now she doesn’t know that she's experienced any kind of sexual abuse. She knows that has had happened in her family, but it did not happen to her. However, the abandonment of your parents and them not wanting to be with you, it's a pain that stays with you through adulthood. A physical kind of trauma is also something that stays with you through adulthood and sometimes you have to see your abuser. And so, it's like how do you live in that space? So, what she encourages people to do is to create healthy boundaries, they can't always be physical. A lot of times they have to be mental and emotional.So, the person again who is hearing something like that, they're on the receiving end of that comment, you have to create an emotional and mental boundary just knowing that whatever they're saying to me, if it is not resonating with my heart, with pure comfort and peace and, and even empathy, than I'm not going to receive that, you choose if you're going to receive their words are not. Now for the person who is trying to comfort or build them up because a lot of times they're thinking if you've been a victim, what I need to do is pour into you that you are strong, pour into you that you have gotten over it, kind of build up your confidence and resilience but again, sometimes we just fumble over those words and so instead of saying something that is diminishing their past, meet them where they are. Again, the same starting,  “I can't imagine what you have gone through, but I see who you are today and I see that you are a fighter, I see that you are a survivor and even if those pains are still being held with you, which I'm sure that they are, I can only imagine that they are. There is something in you that is not giving up and I admire that in you.” That is truth. That is absolute truth. It does not diminish the pain that they have experienced, but it is uplifting them to say, I have seen that you did not give up. And I applaud you for that. But it is okay if you're still feeling and battling all of the wounds, the emotional wounds and mental wounds that you carry with you, but it's still, it uplifts them and it builds them up and that's at the end of the day, what we should be doing for each other is to build one another up so we feel safe, so we feel protected. When asked about traits of empathy and compassion that leaders should have in order to build a team. Karen agreed and shared that one of her favorite Richard Branson quotes is, “When you take care of your people, your people will take care of your business.”And that is the absolute truth. A lot of times leaders are driven by the numbers and the data, but you have to remember there are people behind those numbers and that data it didn’t just magically appear, this is coming from somebody’s knowledge capacity, their relationship building, their goal setting. There are people who are driving these numbers and so you have to get to the source of your success, the source of your success is your people and how you treat people is how they produce at work. Now, a lot of times people, Karen kind of hears two things most often. One is, leader say, “I want to be a better leader, I want to connect with my people, I want to help them in a different way. Basically, build up their personal success but I don't know how.”And that's because we have to kind of get past that old adage of leave your personal stuff at the door and so, she thinks that again, leaders want to, but we are shifting society and we're shifting how we show up at work. So, that's why it's such a great time to really live out her passion because people are more receptive to this message and they need just some structure, some framework behind it. That's the first thing, but then the other thing is there are leaders who are naturally showing up with kindness and they are seeing just amazing, powerful results. An example of this is, uh, one of her clients from Sprint, this gentleman is the general manager of one of their four business units, and they have been the number one team for the last 15 years straight. Fifteen years they have consistently outperformed the rest of the company and when she met him, she asked him to come onto her podcast, Invest Humanand she said, we just need to talk about what this is and he said, one word, “Kindness.”It is all about how you treat your people. Now when she goes into organizations, she breaks this down through like communication, interactions, conflict resolution, like how do we bring it into that. But it really all has to do with kindness because when you treat people well, then employees become more enthusiastic about their work and if they are enthusiastic about their work, what happens to their performance, it improves. What happens to the customer experience because of the person that they're interacting with. It’s like again a no brainer, it should be a no brainer, but she thinks what the shift that's happening is that people just kind of need permission and they need that framework because for so long we've lived in this space of kind of being robotic at work and only expecting or evaluating someone's performance and not opening up the experience, the actual employee experience. Yanique shared that the interpersonal skills, the soft skills, showing kindness and ensuring that you exercise empathy and compassion, those are definitely characteristics and traits that as a leader will take you much further than any technical competence. Karen stated that that is such a good question – how she stays motivated daily. She doesn’t live in a constant state of motivation. She has learned through different personality tests and stuff, she does have a natural personality that is drawn to the silver lining. So, she doesn’t stay in a dark place for too long. However, and when you've experienced this kind of tragedy, you can't help but to be in a dark space for a while. So, what she learned during that time, her most trying times so far in her life, it's absolutely critical for us to build a foundation of healthy habits so that we can navigate any hard time when it comes. Life isn't fair so you're not going to go just through one thing, it's not a one and done. And there are every day stressors that we have to work through, relationships, traffic, personalities that are not meshing. There's just so many different stressors that can make us feel weary and burnt out. So, it's not that you can live in this constant state of up because what goes up must come down, but you have to learn to find that balance when you do come down and how do you take care of yourself. So, for Karen, whenever she’s going through a challenging time, smaller or large, it's just a matter of tapping into those habits that she established when she was in the midst of her darkest hours with grief and she wasn't intentional then, she was very set on her why, her why was her son. She knew that she wanted to be a good mom for him and didn't want to be living in this state of like brokenness and in this victim mindset, like it wouldn't have been healthy for him in the long run. And so, as she focused on him, then she started to create these healthy habits that just made a huge impact on her total wellbeing. So, when you are feeling down, take a break, that's okay. Go for a walk, do a breathing exercise. There’re so many different habits on your mental, emotional, spiritual, and physical wellbeing that once you know what those habits are, then you can tap into them regardless of the low that you're feeling because they are tried and true. They helped you in a dark, dark place or they help you in a, I'm frustrated and burnt out place as well.   When asked about an online app or tool that she couldn’t live without, Karen stated that she thinks she would have to answer two ways. One is she really strive for strong organizational skills. She has very strong organizational skills, but she does that because she has a bad memory. She’s just going to be vulnerable here for a second, but Karen recognizes that her mind being an entrepreneur, being a single mom, having experienced trauma, she just has a bad memory and so she compensates by having really strong organizational skills. And one of the tools that she loves is Google Keep, it helps her because it just allows her to brain dump and when she is able to brain dump all of the different distractions that come into her mind, she’s creating that space of mental clarity so that she can stay focused on her priorities. So, Google Keep has been really helpful. But there was also an app that helped her early on in my grief with mindfulness and meditation and that was called Headspace, and she just signed up for the free version because she wanted to see what it was about, and it helped her because a lot of times we get into negative thoughts cycles at night before we're going to sleep. Our mind is just racing and then we start feeling like, I don't have enough time. What do I do tomorrow? Did I not do this today? And so that on top of any kind of trauma that you may be working through, Headspace taught a breathing pattern that she was even able to teach to her son, that at night if she can't fall asleep, it works wonders. And so it's really simple, it's just a matter of counting your breaths when you inhale and exhale, when you inhale, you count one when you exhale, two inhale again, three and so on up to 10, you don't change your breathing pattern, you're not, you don't have to take long, deep breaths, but when you get to 10 you start back at one and there's something about that Karen said she could do that three, maybe four times at the most, and then she pass out, she’s knocked out. It's taught her such a powerful breathing technique that she shares that with almost anybody she interacts with because she thinks we're all a victim of those nighttime blues when it's kind of hard to fall asleep.  Yanique then stated, that seems to be a popular app. I've actually downloaded it on my phone, but I haven't clicked on it because things have been so busy. But I had a guest that was on our podcast and maybe two, three weeks ago and that was one of his recommendations. I find it interesting that shortly after, I'm getting the same recommendation, so that app must be really good. So, I think today I'm going to make sure I click on the app since it's on the phone and I haven't actually used it yet to see what it's all about. I have no problems falling asleep though but sometimes I do get distracted, like I'm doing something, and I start thinking about something else and I jump from one thing to the next. So, if Headspace can help me to refocus at times, that would be wonderful. Karen stated that she thinks that it definitely, what she liked about it most was in the free version, it teaches you where some people just embark on this meditation journey and you're like, “Ah, how do I do this? I'm falling asleep. No, wait, I can't stop these thoughts.”There are so many barriers and she liked how in the free version it actually teaches you some of the techniques that are helpful. Karen was asked about books that have had the biggest impact and she stated that there is a lot. She shared that she was not a reader until she was 30 years old. She hated reading growing up but after her husband died, she became obsessed with reading about heaven because she just needed that confirmation that he was okay, and she would see him again. And that's what kind of got her down this journey. So, she’ll say the two, there really are so many but to that she thinks made such a huge impact one was Mindset: The New Psychology of Success by Carol Dweck. It teaches you how you can change your mindset from being a victim or living in a fixed mindset to having a growth mindset. And again, it gives applicable takeaways on how you can teach even children, how you can teach, whether you're a teacher, a parent, a coach, it just helps in that state, how you can also use it in the workplace. So, Mindset by Carol Dweck was amazing. And then also it's kind of a tie between these two, Life's Golden Ticket: A Story about Second Chances by Brendon Burchardbecause it's a fiction book, but it gives you this visualization of you having a choice and kind of revisiting different people or moments in your past that have led you up to where you are today and accept where you are today so that you can move forward. And then the other one is The Alchemist by Paulo Coelho, which she knows is a lot of people's favorites, but it's one of hers particularly because it was suggested to her probably almost three years ago now, but she just read it at the end of last year and she believes in just divine timing and at the time it came to her life, she wasn't ready to read it, but when she read it, it was exactly the time that she was supposed to just digest that. So, it's a great book again for people who are just wondering, “Man, does all of this mean something? How do I know I'm headed down the right path.”So, that's why she loves that book so much.   Karen shared that she’s super excited about launching her new group coaching program. She’s going to be doing a group coaching and it is called, “Soul Care Coaching with Karen”and so she wants to create a network, this specific offer is for women, but she wanted to create a network for women where they are able to just grow, they are able to find healing and just become the best version of their self. And so, just sharing herself and stories but also sharing other coaches along the way. So, she’s really excited about that. But then she also launched her first eCourse, Heal Forwardand that's for anybody who has experienced a major loss or a hardship or they're just feeling depleted in life and they want to heal and move forward. It's a six-week series that just gives a whole bunch of selfcare habits and tips, worksheets, videos, all that good stuff. It loads you up so that you can build that foundation that she talked about of healthy habits. So, she’s excited about those two. The eCourse just launched and the coaching will launch in March 2019.   Karenshared listeners can find her at – www.karenmillsap.com  Karen shared that regarding quotes or sayings that she tends to revert to, that ironically, it's like a little plaque that she found and it's on her desk as she’s looking at it right now. It is her favorite, it says, “Everything's going to be all right. Yep even that one thing.”Bob Marley said that. But she likes how it says, “Yep”, even that one thing because it's like yeah, you can get really stuck on something, it's like no, no, no, everything is going to be okay. Even that one thing, and she loves her some Bob Marley, so it resonated right away. Links Mindset: The New Psychology of Success by Carol S. Dweck Life’s Golden Ticket: A Story about Second Chances by Brendon Burchard The Alchemist by Paulo Coelho  

5:00 - Using empathy to create more compelling content. Sonia Simone wrote an awesome article that explains how to walk the line between having a brand voice and personality, and not offending half your audience. The gist of the conversation is around how to be the Chief Empathy Officer for your audience - how do you create content that's really going to solve their problems? How are you going to select topics that truly matter to them? 18:00 - Creating content as a team activity. Imran Tariq brings up an interesting concept: using a team to create content. Jeff and Francis talk about how this strategy can be extremely useful, and how it can quickly become a major detractor. Listen to the intern, listen to the CFO, but make sure the specialist decides which ideas are good and which are bad. 33:00 - SEO is an $80 billion industry, apparently. Great article found on SparkToro's Trending tool. But the real interesting topic is at the bottom of the article: will Google change the rules? Have we put all our eggs in the Google basket in the hopes that they don't pull the rug out from under us?

Karen Millsap, also known as, The Grief Consultant, began her career in human resources and talent acquisition where she lead countless training, new process, and change initiatives. At a young age, she suddenly became a widow when her husband tragically died which completely changed the trajectory of her life. After experiencing a domino effect of other losses, she became acutely aware of the overall lack of support in our society for grieving people. We are all connected through our struggles, from the death of loved ones, to life-altering illnesses, divorce, even job loss. This realization ignited Karen's desire to turn her pain into purpose and pay it forward to help others. Karen's work has been featured in SHRM Magazine, on Good Morning Washington, MSNBC, and many others! She's also a regular contributor to Arianna Huffington's THRIVE Global community.  Karen is a TEDx keynote speaker who inspires audiences to embrace compassion and empathy to help alleviate other’s suffering by becoming advocates for their own adversaries. As the CEO (Chief Empathy Officer) of Egency, Karen’s training firm helps organizations create a human-centric culture with compassion and empathy. She's also the founder of Well Now Global Retreats. Karen received her BA in Communication from George Mason University in Fairfax, Virginia. She is also a Certified Grief Recovery Specialist through the Grief Recovery Institute in Los Angeles, California. Connect with Karen: Resources Mentioned:  

https://www.karenmillsap.com    To our GML listening family! You will be so blessed with this podcast and discussion. We may think we are loving yourselves but we all need the right tools. I'm encouraging every listener to do what I did: get on board with Heal Forward. If you want to finally find peace and healing you will want to sign up for this amazing program. Click here to learn more  https://www.karenmillsap.com/healforward    About Karen Karen Millsap, also known as, The Grief Consultant, began her career in human resources and talent acquisition where she lead countless training, new process, and change initiatives. At a young age, she suddenly became a widow when her husband was tragically murdered which completely changed the trajectory of her life. After experiencing a domino effect of other losses, she became acutely aware of the overall lack of support in our society for grieving people. We are all connected through our struggles, from the death of loved ones, to life-altering illnesses, divorce, even job loss. This realization ignited Karen's desire to turn her pain into purpose and pay it forward to help others.  Karen's work has been featured in SHRM Magazine, on Good Morning Washington, MSNBC, and many others! She's also a regular contributor to Arianna Huffington's THRIVE Global community.  Karen is a TEDx keynote speaker who inspires audiences to embrace compassion and empathy to help alleviate other’s suffering by becoming advocates for their own adversaries.  ​ Karen is the CEO (Chief Empathy Officer) of Egency, a firm that helps organizations create a human-centric culture with compassion and empathy. She's also the author of the upcoming book, Now What? and founder of Well Now Global Retreats. ​Karen received her undergraduate degree in Communication from George Mason University in Fairfax, Virginia. She is also a Certified Grief Recovery Specialist through the Grief Recovery Institute in Los Angeles, California. 

Finding your authentic voice. Ryan Foland speaks with Karen Millsap, the CEO (Chief Empathy Officer) of Egency, a firm that helps organizations create a human-centric workforce. After experiencing a domino effect of losses, she became acutely aware of the overall lack of support in our society for grieving people. This realization ignited Karen's desire to turn her pain into purpose and pay it forward to help others. Ryan and Karen Millsap sail through this interview, covering a range of topics, from how to talk about grief, the importance of remember the reason you started speaking, and how to turn “free” speaking opportunities into paid ones. Listen to this podcast to find out: - A handful of great hacks for getting paid bookings [spoiler: keynote or bust]. - The difference having your heart in the right place can make on your speaking career. - Why you should never say “no” to a speaking opportunity. - Why you need to find your authentic voice and use it to make an impact. -How to inexpensively build your own digital media kit, and how it can get you hired.

We know empathy is important in relationships, but what about at work? Karen Millsap, CEO of Egency and TEDx speaker, joins us to share her story and how she's using empathy to improve workplace culture. After losing her husband in a terrible tragedy, Karen realized how little support our society offers for grieving people. We'll cover pivotal moments of her experience, how to best help our colleagues after trauma and how empathy and compassion can change the workplace for the better. How to Support this Show: Subscribe on your favorite podcast app (iTunes, Stitcher, Google Play, etc.) Review us on iTunes Take our survey and we'll enter you in a drawing for a free book Follow Xenium HR (@XeniumHR) and Brandon Laws (@BrandonLaws) on Twitter, LinkedIn and Instagram Learn more about Xenium HR at xeniumhr.com   SPECIAL OFFER: e-learning courses at Xenium - www.xeniumhr.com/courses - promo code "POD" for 10% off all courses. About Karen Millsap:  Karen Millsap, also known as, The Grief Consultant, began her career in human resources and talent acquisition where she lead countless training, new process, and change initiatives. At a young age, she suddenly became a widow when her husband was tragically murdered which completely changed the trajectory of her life. After experiencing a domino effect of other losses, she became acutely aware of the overall lack of support in our society for grieving people. We are all connected through our struggles, from the death of loved ones, to life-altering illnesses, divorce, even job loss. This realization ignited Karen's desire to turn her pain into purpose and pay it forward to help others.   Karen's work has been featured in SHRM Magazine, on Good Morning Washington, MSNBC, and many others! She is a TEDx keynote speaker who inspires audiences to embrace compassion and empathy to help alleviate other's suffering by becoming advocates for their own adversaries.  This experience opens minds and hearts to revive connectivity.   Karen is the CEO (Chief Empathy Officer) of Egency, a firm that helps organizations create a human-centric culture with compassion and empathy. She's also the author of the upcoming book, Now What? and founder of Well Now Global Retreats.  ​Karen received her undergraduate degree in Communication from George Mason University in Fairfax, Virginia. She is also a Certified Grief Recovery Specialist through the Grief Recovery Institute in Los Angeles, California.  Connect with Karen Millsap on LinkedIn Resources Mentioned: Karen's Tedx Talk Option B

Dr. Steven Eisenberg co-founded cCARE, California’s largest medical oncology practice. He's dubbed the 'CEO' at cCARE, Chief Empathy Officer. He is also known as the singing oncologist, Dr. Steven co-writes songs with amazing individuals living with cancer through Lyrical Life, a passion project of his. He shares so much inspiration in this conversation, I know you are going to be inspired! Learn. Create. Thrive. www.InspiredConversations.net