Can't Stop the Growth

Ever catch yourself complaining about a problem… then realize you might be part of it?

Want more leads and loyalty without wasting ad dollars? Start here. In this episode of Around the Campfire, Katie Donovan sits down with Jason Price, Director of Marketing at My Plumber Plus, to explore how AI and community-driven marketing are transforming growth for home service businesses. Jason breaks down how to think differently about brand, where AI fits in (and where it doesn't), and why building a community outside the job creates loyalty that marketing dollars can't buy. If you're in HVAC, plumbing, or electrical and looking for fresh strategies that actually drive growth, this one's packed with takeaways you can act on right now. Additional Resources: Connect with Jason Price on LinkedIn Learn more about My Plumber PLUS Connect with Katie Donovan on LinkedIn Follow Camp Digital on LinkedIn Learn more about Camp Digital Join The ARENA - a CSTG Community (powered by our media partner, PeopleForward Network) Chad on LinkedIn Chad Peterman | CEO | Author Peterman Brothers Website Follow PeopleForward Network on LinkedIn Learn more about PeopleForward Network Key Takeaways: AI helps streamline marketing—but only works if it sounds like you. The best brands feel human, even when powered by automation. Community involvement creates loyalty and word-of-mouth that paid ads can't touch. Customers don't just want service—they want a relationship with a brand they trust. Marketing in 2025 means blending tech and trust. One without the other won't scale.

What if your greatest leadership move isn't something you do today, but how people talk about you years from now? Chad gets real about Maxwell's final law, and why it's less about your resume and more about the ripple effects of your daily choices. With personal stories and reflections on growing up in a no-nonsense household, Chad brings heart, humor, and some hard truths. From learning how to lead without a blueprint to grooming the next generation (and knowing when to hand them the baton

Home service business owners, HVAC and plumbing leaders, and contractors looking to build stronger teams, this episode is your blueprint for leading with impact. Former championship-winning basketball coach Jim Johnson shares powerful leadership lessons that apply directly to growing and scaling a home service company. From turning around toxic team dynamics to coaching underdogs into top performers, Jim unpacks the real difference between average and elite leaders—and how culture drives it all. Chad Peterman connects every story to what matters for trades business growth today: retention, communication, and empowering your people to lead. If you're building a high-performing team in HVAC, plumbing, or electrical, this episode is a must. Free Coaching for Home Service Pros Additional Resources: Jim Johnson on LinkedIn Jim Johnson's Website Chad on LinkedIn Chad Peterman | CEO | Author Peterman Brothers Website Follow PeopleForward Network on LinkedIn Learn more about PeopleForward Network Key Takeaways: Self-leadership comes first – If you can't lead yourself, you can't lead your team. Culture drives performance – Championship teams win because they care about each other. Empowered teams outperform – The best ideas often come when you stop talking and start listening. Role clarity matters – Everyone needs to know what “winning” looks like in their role. One-on-one time isn't optional – If you're skipping check-ins, you're losing your best players

What happens when a former college football player brings locker room leadership to the trades? You get a family business turned industry powerhouse, and one heck of a growth story.

In this powerful episode, Ryan Fenn and Justin Judd welcome Sean Michael Crane, founder of Unstoppable 365, for a gripping and transformative conversation. Sean shares his extraordinary journey from growing up in a chaotic, addiction-plagued household to facing a wrongful attempted murder charge and finding redemption through faith, discipline, and relentless self-improvement. Tune in to discover how Sean turned a jail cell into a sanctuary for growth, built a thriving coaching business, and now helps others become truly unstoppable. This episode is a raw, inspiring testament to the human spirit, the power of mindset, and the miracles of transformation.   Additional Resources: Listen to the original episode! Join The ARENA - a CSTG Community (powered by our media partner, PeopleForward Network) Connect with Justin on LinkedIn Connect with Ryan on LinkedIn Learn more about Chiirp! Connect with Chad on LinkedIn Follow PeopleForward Network on LinkedIn Learn more about PeopleForward Network   Key Takeaways: Adversity can fuel resilience and purpose. True change starts with full accountability. Discipline and routine drive transformation. Faith can guide you through darkness. Sharing your story empowers others.

What if every contractor had access to world-class leadership training, accountability, and a community that actually gets it? That's exactly what Chad Peterman and David Gregory are building with The Arena. In this episode of Can't Stop the Growth, Chad and David pull back the curtain on a game-changing platform for HVAC, plumbing, and electrical leaders who are ready to grow—faster and smarter. From breaking leadership ceilings to solving real business challenges alongside like-minded pros, this episode is a call to action for anyone serious about leading their team and business to the next level. Whether you're at $3M or $30M, The Arena was built for YOU. Join the movement.

What if your HVAC or plumbing website could instantly change based on what a homeowner is searching for? Or your schedule could sync with live promotions to boost bookings when you're light? Jennifer Bagley of CI Web Group joins AI Trade Talk to break down the next frontier in home service growth: AI-optimized websites, AI search, and smart automation that drives real results. If you're still not using AI to drive leads and streamline operations, this episode is your wake-up call.  Hosted by Brad Scruggs of Zyratalk and powered by Can't Stop the Growth with Chad Peterman. Additional Resources: Connect with Jennifer Learn more about CI Web Group Connect with Brad on LinkedIn Ready to Chat Smarter? Grab Your Free ZyraTalk Demo! Learn more about Zyratalk Join The ARENA - a CSTG Community (powered by our media partner, PeopleForward Network) Chad on LinkedIn Peterman Brothers Website Follow PeopleForward Network on LinkedIn Learn more about PeopleForward Network Key Takeaways: How AI search is changing visibility in HVAC & plumbing Why 24/7 booking is no longer optional How one company booked 3,000+ calls in a single day using AI The mindset shifts needed to scale faster and stay competitive

What happens when a 150-year-old business decides to reinvent itself—and ends up hitting $20 million in revenue? Hosts Chris Yano and Chad Peterman sit down with John Bowman of F.F. Hitchcock to unpack how a legacy company founded in 1870 transformed into a $20M service powerhouse. John gets real about navigating change, surviving the 2008 downturn, and discovering that growth often starts with admitting what you don't know. From Rhino X revelations to building upside-down trade show booths, John shares how creativity, team culture, and a willingness to listen have redefined what's possible in the trades. If you're into legacy, leadership, and laughing at mullet-themed marketing ideas, this one's for you

What if the fastest way to grow your team... is to stop hiring?

What do you get when you mix a plumbing biz, a power couple, and a whole lot of hustle? This episode with Maggie and Andrew Wille of Platinum Plumbing delivers the real story behind building a business together, from raising kids to managing KPIs. Andrew shares how plumbing chose him, and Maggie opens up about trading her Fortune 250 career for the chaos and fulfillment of entrepreneurship. They talk yard signs as performance metrics, why EOS changed the game, and how setting boundaries (like Maggie's sacred summer day off) keeps their family and business strong ❤️. Whether you're building a team or building a life—this one's for you!   Additional Resources: Connect with Andrew on LinkedIn Connect with Katie Donovan Follow Camp Digital on LinkedIn Learn more about Camp Digital Join The ARENA - a CSTG Community! Chad on LinkedIn Chad Peterman | CEO | Author Peterman Brothers Website More on PeopleForward Network Follow PeopleForward Network on LinkedIn    Key Takeaways: Yard signs, reviews, and stickers offer simple but powerful insight into team performance and customer happiness. EOS brought clarity and structure to their fast-growing business. Communication is key when business and marriage intertwine.

Struggling to empower your team in the field or develop confident leaders within your home service business? In this episode, Chad Peterman sits down with Tracy Clark—an executive coach and former 8-figure entrepreneur—to uncover the six key leadership indicators that help you scale without burning out or plateauing. Tracy dives deep into the mindset shifts, leadership blind spots, and culture-driving tools that every growing HVAC, plumbing, or electrical company needs to build resilient teams and empower growth from within. Whether you're a service manager stepping into leadership or an owner looking to unlock more autonomy in your people, this episode delivers the clarity you need to lead with impact.   Additional Resources:  Connect with Tracy on LinkedIn Join The ARENA - a CSTG Community (powered by our media partner, PeopleForward Network) Chad on LinkedIn Chad Peterman | CEO | Author Peterman Brothers Website More on PeopleForward Network Follow PeopleForward Network on LinkedIn    Key Takeaways: Clarity First: Teams need to know why the company exists and how they contribute. Train Before You Empower: Don't assume your team knows how—teach them the how, not just the goal. Make Winning Visible: Define success clearly for each role, not just company-wide. Prep New Leaders: Promotions require training, not just a title change. Live Your Values: Culture works when values are practiced—not just printed.     

What are you willing to give up to grow? In this episode, Chad dives into John Maxwell's “Law of Sacrifice” and what it means for leaders in high-demand industries. He shares personal reflections from 14 years of leadership, addressing the unseen trade-offs that come with building people and businesses. From waking up early to surrendering control and pouring into others, Chad unpacks how true leadership often means giving up comfort to create meaningful impact. If you're wrestling with work-life balance, delegation, or wondering if the sacrifices you're making are worth it—this episode is for you.

In this episode, Justin Judd sits down with Chad Peterman, CEO and founder of Peterman Brothers, to dive deep into the mindset behind building a 500-person service company from the ground up. ⬆️ Chad shares powerful lessons on leadership, habit transformation, vulnerability, and how aligning business growth with personal values can unlock massive impact. Learn how to lead when you're not the technical expert, the importance of meeting people where they are, and why quality over quantity is the key to sustainable growth.

Winning doesn't happen by accident—especially in the trades. It takes relentless ownership, clear vision, and the discipline to do what most won't. In this episode, home service business coach Chad Peterman breaks down The Law of Victory, a leadership mindset that separates growth-driven leaders from the rest. He shares how Kobe Bryant inspired a winning culture through his actions, the importance of understanding what victory means for every member of your team, and how excuses are the enemy of sustainable success. From HVAC and plumbing teams to high-performance leadership squads, this episode is a gut-check for anyone leading in the home services industry. Additional Resources: Can't Stop the Growth Join The ARENA - a CSTG Community (powered by our media partner, PeopleForward Network) Chad on LinkedIn Chad Peterman | CEO | Author Peterman Brothers Website Follow PeopleForward Network on LinkedIn Learn more about PeopleForward Network Key Takeaways: How to inspire your team to adopt a “refuse to lose” mentality Why excuses sabotage momentum—and how to eliminate them What victory really means in a service business (hint: it's not just hitting numbers) The key traits of leaders who win, even when the odds are stacked How to define what winning looks like for your team—and rally them to it

What's it really take to run a profitable home service business?

Get ready for a powerhouse convo on “To The Point” with host Chris Yano and roofing legend Steve Little

Too many home service businesses rely on gut instinct when it comes to leadership performance. In this episode of Can't Stop the Growth, Chad Peterman sits down with Eddie Geller, founder of SKOR, to explore how measuring leadership behavior—not just results—can transform your team's performance and culture. They dig into the hard lessons learned from economic downturns, the power of transparency, and how to build consistency into your culture—even with field and office team divides. Whether you lead a growing HVAC, plumbing, or electrical business, this episode will challenge how you develop your managers, measure culture, and lead your people. ✅ If you want a culture where field techs and office staff are aligned and winning together, this one's for you.

In this episode, Laura Koester, Head of Marketing at Champions Group, joins Katie to talk shop—and it's anything but boring.

In this episode, Chad dives into one of his favorite leadership lessons: John Maxwell's "Law of Buy-In"

Tired of leads falling through the cracks? This episode is a must-listen for home service business owners ready to plug revenue leaks and unlock serious growth

Ever feel like your words just aren't landing?

On this episode of “To the Point,” Heather McLeod is back on the mic and bringing the

In this episode, Chad breaks down the Law of Empowerment and why simply telling your team to "go do it" isn't enough. He shares real-life stories, the hard truths about letting go of control, and why giving your team the WHY behind the WHAT is the real secret to growth. If you're building a business, leading a team, or just tired of feeling like you're the only one who “gets it,” this episode is your roadmap to multiplying leadership and momentum

Is your leadership helping your team grow—or holding them back? In this powerful conversation, Chad Peterman sits down with Andrew Hasty to unpack the first 10 irrefutable laws of leadership through the lens of real-world HVAC and home service business challenges. From overcoming limiting beliefs to building a people-first culture, this episode is a masterclass in self-awareness, leadership development, and scaling trades companies the right way. Perfect for service business owners and leaders who want to: Improve HVAC leadership skills Create a culture of continuous growth Scale their home service business with intention Coach frontline teams to higher performance Balance vision and daily accountability Discover how to lead through ambiguity, earn team respect, and coach in real time—all while staying grounded in long-term business growth.

What does it take to grow a home services business from nothing to over $6.7 million in revenue? On this episode of Around the CAMPfire, CAMP Digital CEO Katie Donovan sits down with Tom and Karen Balko to unpack their incredible journey of grit, growth, and getting it done. From barely affording gas money to now leading a booming HVAC and electrical company in the Twin Cities, Tom and Karen share how they built a high-trust brand, scaled a rock-solid team, and stayed committed to servant leadership—answering customer calls at 2 AM and rolling up their sleeves when it matters most. Whether you're a home service business owner, industry leader, or rising entrepreneur, this story is your blueprint for scaling with intention and heart.   Additional Resources: Vector Services Website Connect with Karen Balko ServiceTitan Website KickCharge Website Connect with Katie Donovan on LinkedIn Learn More About CAMP Digital Join The ARENA - a CSTG Community (powered by our media partner, PeopleForward Network) Chad on LinkedIn Chad Peterman | CEO | Author Peterman Brothers Website Follow PeopleForward Network on LinkedIn Learn more about PeopleForward Network Key Takeaways: Scaling with intention in the trades Building a magnetic company culture Rebranding for trust and hiring advantage Why leadership means answering the phones at 2AM

What do furnaces and fractions have in common?

AI Trade Talk is the newest series on Can't Stop the Growth, created for home service business owners who want to lead at the edge of innovation. Hosted by Brad Scruggs, founder of ZyraTalk, this series highlights the tools, trends, and transformations that are reshaping how HVAC, plumbing, and electrical companies grow. The series kicks off with industry powerhouse Katie Donovan, CEO of Camp Digital. and host of the Around the CAMPfire series. In this episode, Katie breaks down how AI and data-driven digital marketing are changing the game—from smarter ad strategies and real-time call board tracking to AI phone answering that saves lost revenue. Subscribe to Can't Stop the Growth to follow this powerful series built for future-focused leaders in the trades. Growth is changing, and this is where to stay ahead of it. Additional Resources: Connect with Katie Donovan on LinkedIn Learn More About CAMP Digital Connect with Brad on LinkedIn Ready to Chat Smarter? Grab Your Free ZyraTalk Demo! Learn more about Zyratalk Join The ARENA - a CSTG Community (powered by our media partner, PeopleForward Network) Chad on LinkedIn Peterman Brothers Website Follow PeopleForward Network on LinkedIn Learn more about PeopleForward Network Key Takeaways: Why trades businesses need to stop chasing impressions and start tracking call board data How dynamic, real-time offers are boosting conversion rates Where AI is making the biggest impact—on the phone, on the site, and on the bottom line What every owner should know about tapping into Bing, Reddit, and evolving search trends The shift from customer acquisition to customer retention—and why it matters more than ever

Most home service businesses are losing money in the one place they least expect it—their call center. Brigham Dickinson reveals how industry leaders like Tommy Mello use proven CSR training strategies to hit 90%+ booking rates and generate millions without spending more on leads. Learn how to turn your CSR team into a leadership pipeline, create a culture that drives results, and transform your call center into the most profitable department in your business. Hosted by Chad Peterman on Can't Stop the Growth—a podcast built for leaders in HVAC, plumbing, electrical, and other home service industries who want to lead better, grow faster, and build lasting impact through people-first leadership and proven business strategies. Want the Happy Call Script mentioned in the episode? Text the word HAPPY to 385-247-3714 to get it now. Additional Resources: Brigham on LinkedIn Power Selling Pros Website Join The ARENA - a CSTG Community! Chad on LinkedIn Chad Peterman | CEO | Author Peterman Brothers Website Follow PeopleForward Network on LinkedIn Learn more about PeopleForward Network Key Takeaways: Your call center has untapped profit potential. When properly trained, CSRs can dramatically boost booking rates and drive top-line revenue. Hitting 90% booking rate on bookable calls should be the standard. Every percentage point below that is costing real dollars. Your CSR team can be a leadership pipeline. With the right culture and coaching, the call center becomes a place where future leaders emerge. Flat compensation beats percentage-based incentives. A clear, daily dollar amount per membership or upsell keeps CSRs motivated and focused. AI has value, but it can't replace human connection. Use it for support, but don't let it take over the customer experience unless you want to risk sameness.

Stop missing the calls that fill your board. In this episode of Can't Stop the Growth, Chad Peterman is joined by Brad Scruggs, President and CMO of ZyraTalk, to talk about a simple but powerful idea: when you stop missing calls, you stop losing jobs. Brad breaks down how HVAC and plumbing businesses are using AI-powered customer service representatives (CSRs) to capture more leads, reduce missed calls, and grow without hiring more people. Whether it's after-hours coverage, overflow, or lead aggregator response times—AI is helping high-growth companies optimize their call centers and maximize every opportunity. This episode is packed with tactical insights for leaders serious about growing their home service business. If you're focused on building a culture of excellence, booking more jobs, and staying ahead of the curve—this conversation is for you. Watch now to see how top operators are filling the board faster, without relying on more ads or more staff. Additional Resources: Brad on LinkedIn Learn more about ZyraTalk Join The ARENA - a CSTG Community! Chad on LinkedIn Chad Peterman | CEO | Author Peterman Brothers Website Follow PeopleForward Network on LinkedIn Learn more about PeopleForward Network Key Takeaways: Most service businesses miss 15–35% of their inbound calls. That's real money walking away. AI-powered CSRs can respond instantly—nights, weekends, and during peak hours. Use AI to handle simple requests and free up live reps for high-value leads. Integration is simple, with many teams live within two weeks. Real-time data allows for continuous CSR coaching and improved conversion rates. Speed-to-lead with aggregators like Angi, Thumbtack, and Modernize is crucial—AI helps you get there faster. Many companies use AI as overflow backup, while others have made it their front line. Growth doesn't have to mean more leads—it starts with booking the ones you already have.

What do Green Berets and business leaders have in common? More than you think. In this featured episode of “To The Point,” Chris and Chad sit down with retired U.S. Army Green Beret Scott Mann—author, actor, TEDx speaker—for a raw and riveting convo on trust, leadership, and human connection. From war zones to boardrooms, Scott shares stories that'll make you think, laugh, and maybe even cry. This one's deep, but packed with golden leadership nuggets you won't want to miss.   Additional Resources: Listen to the original episode! Learn more about To the Point Join The ARENA - a CSTG Community! Connect with Chris on LinkedIn Chad on LinkedIn Chad Peterman | CEO | Author Peterman Brothers Website Follow PeopleForward Network on LinkedIn Learn more about PeopleForward Network   Key Takeaways: Trust isn't built in chaos—it's banked ahead of time and drawn on when things get tough. Real results happen at the local level—supporting your frontline is everything. Be relatable and relevant; that's the winning combo for true influence. Your hardest struggles can become your most powerful leadership tools. Stop thinking you need all the answers—ask better questions instead.

In this episode, Andrew Hasty takes us from the skies of World War II to the heart of modern leadership.

Michelle Micheletti went from painting walls with her grandpa to leading marketing across multiple home service brands

Think your customer service reps are “just answering phones”? Think again. In this game-changing episode of Can't Stop the Growth, Chad Peterman sits down with Liz Patel, Manager of Customer Service Coaching at Ryno Strategic Solutions, to reveal how your call center can drive explosive growth—without spending a dollar more on marketing. From handling pricing objections like a pro to converting one call into multiple booked jobs, Liz shares real strategies that HVAC, plumbing, and electrical companies can implement immediately to boost booking rates, improve customer experience, and create lifelong customers.

Tired of paying for leads that never convert? You're not alone. In this no-fluff episode of Can't Stop the Growth, Chad Peterman sits down with Katie Donovan, CEO of Camp Digital, to break down what every service business owner needs to hear: your marketing isn't broken—it's misaligned. If your digital ads aren't bringing in the right customers, it's time to stop throwing money at the problem and start building a strategy around quality leads that actually book, run, and bring in revenue. Whether you're in HVAC, plumbing, electrical, or any other home service vertical—this episode gives you the tools to stop wasting ad dollars and start turning marketing into profit. Additional Resources: Connect with Katie Donovan on LinkedIn Learn More About CAMP Digital Next webinar event Check out CAMP Digital's quarterly webinar series HERE Join The ARENA - a CSTG Community! Chad on LinkedIn Chad Peterman | CEO | Author Peterman Brothers Website Follow PeopleForward Network on LinkedIn Learn more about PeopleForward Network Key Takeaways: Why better leads > more leads in 2025 and beyond How to train Google to send you high-converting customers The power of value-centric measurement in your ad strategy Easy DIY ways to optimize your Google Business Profile Why you MUST update your website content and photos (even from your phone!) How AI and Reserve with Google are changing LSA forever Real tips for SEO, backlink building, and local search dominance

Hiring and retaining top talent in the trades has never been more challenging. With increasing competition for skilled workers, outdated recruiting methods, and high employee turnover, home service business owners and leaders are searching for smarter ways to build and sustain a high-performing team. In this episode of Can't Stop The Growth, Chad Peterman sits down with Stephen Rhyne, founder of Conveyor, to uncover game-changing hiring and training strategies for the home service industry. They dive deep into why traditional recruiting is failing, how automation can streamline onboarding, and why retention starts the moment a new hire says "yes." If you're struggling with hiring, training, or keeping top talent in your home service business, this episode is packed with actionable insights to help you scale smarter and build a winning team. Additional Resources: Stephen Rhyne on LinkedIn Conveyor Website Join The ARENA - a CSTG Community! Chad on LinkedIn Chad Peterman | CEO | Author Peterman Brothers Website Follow PeopleForward Network on LinkedIn Learn more about PeopleForward Network Key Takeaways: ✅ The biggest hiring mistakes home service companies make—and how to fix them ✅ Why onboarding is the #1 factor in retention (and how to improve yours) ✅ How to build a recruiting engine that consistently attracts top HVAC, plumbing, and electrical talent ✅ Automation hacks that free up time while making new hires feel valued ✅ How to sell your company's opportunity so the best candidates choose YOU over the competition ✅ The power of social recruiting and getting referrals from current employees ✅ How mid-level managers can become supercharged coaches for long-term team success

Today's episode of “To The Point” is a big one, and it's just part 1!

Leadership isn't about control—it's about connection. If you want to build a high-performing team, you need to start by earning trust and influence before giving orders. In this episode, Chad Peterman explains why leaders who focus on connection create stronger, more engaged teams—and how you can do the same. Many leaders believe authority alone is enough, but real influence comes from how you show up daily. Chad explains:

Ted Puzio, owner of Southern Trust Home Services, shares his incredible journey from starting with nothing to building a thriving, multi-million dollar home services business. In this candid conversation with Katie Donovan of Camp Digital, Ted reveals the hard lessons, leadership strategies, and key decisions that led to his success in the trades industry.

Leadership isn't black and white—it's all about managing the gray! In this episode, Andrew Hasty — the COO at Peterman Brothers — breaks down Mexwell's Law of Intuition—one of the toughest (but most powerful) leadership skills to master. From Steve Jobs' gut-driven decisions at Apple

Hiring and keeping top talent in the trades is tougher than ever. But what if the secret to attracting the right people wasn't just about job postings or paychecks—but about your leadership style? In this episode, Chad breaks down the Law of Magnetism and why the best leaders attract talent instead of cloning themselves. Many home service business owners believe hiring people just like them is the key to success, but that approach limits growth and potential. Chad explains:

Culture isn't just a buzzword—it's the heartbeat of a thriving company!

What happens when a Dublin plumber turns his trade into a $115M powerhouse? Alan O'Neill is here to share how he built Abacus, navigated private equity, and shaped the future of the trades. From smart tech to training tomorrow's workforce, this episode is packed with stories, laughs, and insights to elevate your business. Don't miss this inspiring journey!   Additional Resources: Listen to the original episode! Learn more about To the Point Join The ARENA - a CSTG Community! Connect with Chris on LinkedIn Chad on LinkedIn Chad Peterman | CEO | Author Peterman Brothers Website Follow PeopleForward Network on LinkedIn Learn more about PeopleForward Network   Key Takeaways: The Private Equity Surge: Private equity's interest in trades has skyrocketed, creating opportunities for generational wealth and growth. Importance of Training: Structured training and leadership development are essential to sustain industry growth and workforce competency. Emerging Technologies: Tools like AI and smart devices are redefining customer interaction and operational efficiency. Adaptability: Bringing leaders from outside the industry can challenge norms and drive innovative thinking. Workforce Development: The future of the trades depends on investing in people and fostering a strong pipeline of skilled workers.

What if you never had to write another performance review? In this episode, Chad chats with Projjal Ghatak — CEO and Co-Founder of OnLoop — about building stronger teams, motivating employees, and letting AI handle the boring stuff.

Ready to coach your team to greatness?

Leadership isn't about having all the answers—it's about serving others! In this episode, Chad dives into the Law of Addition, sharing stories practical tips to help you build trust, show care, and lead with heart. Tune in to discover why the best leaders focus on adding value and how small acts of service can create a BIG ripple effect. Ready to rethink leadership? Hit play now!   Additional Resources:  Chad on LinkedIn Chad Peterman | CEO | Author Peterman Brothers Website More on PeopleForward Network Follow PeopleForward Network on LinkedIn   Key Takeaways: Leadership is Service: The essence of leadership lies in serving others and adding value to their lives. Influence Through Care: True leadership influence comes from showing genuine care for others, building trust, and fostering growth. Value Beyond Answers: Leaders don't need all the answers; they need to empower their teams to solve problems collaboratively. Ripple Effect of Leadership: The impact of leadership often extends far beyond the workplace, influencing personal and generational behaviors.  

Think you need more leads to grow your trades business? Think again! Today, Chad is introducing To the Point, that he co-hosts with his friend, Chris Yano. Together, they are uncovering why better conversions—not more traffic—are the key to growth. From mapping the customer journey to improving follow-ups and adding personality to your brand, they share fun and actionable strategies to make the most of your existing efforts. Don't miss it!   Additional Resources: Listen to the original episode! Learn more about To the Point Connect with Chris on LinkedIn Chad on LinkedIn Chad Peterman | CEO | Author Peterman Brothers Website Follow PeopleForward Network on LinkedIn Learn more about PeopleForward Network   Key Takeaways: Conversion beats traffic: Focus on optimizing your current processes before spending more on marketing. Customer journey matters: Map out where potential customers drop off and fix the bottlenecks. Empower your team: Educate CSRs about the value of leads and how to adapt to customer personalities. Follow-ups are gold: Text follow-ups can recover missed leads better than calls. Promotions work: Same-day service guarantees and financing options help close deals.

Kickstart your 2025 with this empowering conversation between Chad and Amy Woodall, founder of The Conscious Habit!