Podcasts about great leadership

In this episode of The Business Development Podcast, Kelly Kennedy sits down with Lina Bil, founder and CEO of Elevate Talent Solutions, fractional Chief Human Resources Officer, and executive coach. Lina shares her journey from growing up in an entrepreneurial family in Poland to moving to Canada at fourteen, finding her voice, and building a career spanning psychology, human resources, organizational transformation, and leadership development. She also explores how her lifelong mindfulness practice and MBA research led her to study the connection between neuroscience, workplace performance, and effective leadership.Lina explains how stress, emotional intelligence, resilience, and self-awareness influence the way leaders communicate, make decisions, and support their teams. She challenges fear-based management, reveals difficult realities she has witnessed behind the scenes in HR, and explains why psychological safety is essential for creativity and sustainable performance. From regulating stress through breathing to recognizing the early signs of burnout, Lina offers practical insights for leaders navigating an increasingly complex workplace. The conversation ultimately makes the case that compassion is not a soft skill, but one of the most important qualities leaders can bring into the future of business.Key Takeaways: Mindful leadership starts with awareness: Leaders must understand their own reactions before they can effectively lead others.Your breathing influences your performance: Regulating your breath can calm your nervous system and help you think more clearly under pressure.Fear shuts down creativity: Fear-based management limits problem-solving, innovation, and the willingness of employees to speak honestly.Psychological safety begins at the top: Trust throughout an organization depends heavily on the behaviour and integrity of senior leadership.Not all stress is harmful: The right amount of challenge can improve performance, but burnout begins when demands consistently exceed capacity.Consistency creates lasting change: Small practices repeated over time are more powerful than ambitious actions that cannot be sustained.Emotional intelligence requires self-awareness: Understanding your own thoughts and emotions helps you respond to others with greater empathy and intention.HR must balance people and business: Strong HR leadership protects the organization while still pursuing fairness, trust, and positive outcomes for employees.Coaching exposes blind spots: The right coach can help leaders recognize limitations, set realistic goals, and navigate challenges more effectively.Compassion is a leadership strength: Honest conversations, accountability, and humanity will become increasingly important as technology reshapes the workplace.Connect with Lina BilWebsite: https://www.linabil.ca/LinkedIn: https://www.linkedin.com/in/lbil/Support Foxx and Our FamilyOur one-year-old son Foxx is currently fighting cancer, and our family is navigating a tremendous amount of uncertainty in the weeks and months ahead. If you are able to donate or simply share our GoFundMe with your network, we would be incredibly grateful for your support. (gofundme.com)❤️ Donate to Support Foxx and Our Family

Like the show? Show your support by using our sponsorsNeed to update your shop systems and software? Try Tekmetric HERELaunch your tool game to the next level with Launch Tech USA! HEREIn this episode, Dustin Stutzman, a shop foreman and high-efficiency flat-rate technician, shares why he left engineering for the automotive industry and how he became a master technician without a dedicated mentor. Drawing from years in dealership service departments, Dustin explains how flat-rate pay, poor dispatching, and corporate policies often discourage quality repairs and technician development. The conversation explores AI, diagnostic pay, training, dealership culture, and what it will take to retain skilled technicians in the future.Timestamps:00:00 Learning Without Mentors 00:47 From Engineering to Automotive 01:51 Work-Life Balance and Career Values 04:45 AI and the Future of Service Advisors 07:16 Paying Technicians for Video Inspections 11:45 The Shop Foreman Role 14:07 Dispatching Work by Skill Level 17:19 Solving a Cold-Start No-Start Mystery 23:31 Fighting for Diagnostic Pay 24:50 Feeling Appreciated by Great Leadership 30:00 Leaving After Pay Cuts 34:46 Dealer Groups and Industry Consolidation 39:48 Becoming a Chrysler Master Technician 42:40 Life on the Training Road 43:27 Why Dustin Avoided GM 44:30 Diesel Emissions and Warranty Pay 49:02 Getting Diagnostic Time Approved Upfront 55:40 Quoting Worst-Case Repairs 57:53 Service vs. Parts Department Friction 01:03:41 Dispatch Roulette at Dealerships 01:05:15 Demanding Real Diagnostic Data 01:05:46 The Air Filter Diagnostic Lesson 01:11:25 Old-School Electrical Diagnostics 01:13:57 Chrysler Warranty Pay and the Neon Squeak 01:15:19 The 40-Hour Dash Rattle 01:16:46 Brick Road Dash Rattle 01:17:32 One-Shot Repair Success 01:18:06 Foam-Filled Repair Solution 01:19:25 Why Dustin Praises Chrysler WiTech 01:21:09 Preventive Maintenance Matters 01:22:34 Oil Change Reality Check 01:25:19 The Cost of Oil Neglect 01:29:45 Training Technicians Under Flat Rate 01:33:18 The Missing Career Path for New Techs 01:34:39 Learning by Doing 01:37:45 Advocating for Better Pay and Metrics 01:41:20 Dealer Groups and Technician Burnout 01:45:07 The Technician Shortage and Pay Gap 01:50:16 Keeping Great Technicians 01:53:16 Closing Thoughts and Upcoming Events Follow/Subscribe to the show on social media! TikTok - https://www.tiktok.com/@jeffcompton7YouTube - https://www.youtube.com/@TheJadedMechanicFacebook - https://www.facebook.com/profile.php?id=100091347564232

Great leadership doesn't begin with a title—it begins with the person in the mirror.In Part 1 of this two-part Monday Motivation series, Glenn introduces the first two pillars of his Four Pillars of Great Leadership framework, developed through more than 15 years of mentoring leaders across industries including construction, defence, mining, education and business.Discover why exceptional leadership starts with mastering yourself before leading others, and learn the practical behaviours that build trust, strengthen relationships and help people perform at their best.Whether you're leading a team, a business, your family or simply striving to become a better version of yourself, this episode will challenge you to build your leadership from the ground up.In this episode: Why leadership starts with self-leadership Managing your emotions, habits, standards, health and mindset The importance of trust, communication and active listening Coaching and developing the people around you Creating psychological safety and handling conflict well Why recognition is one of the most powerful leadership tools you have This is Part 1 of Glenn's Four Pillars of Great Leadership series. Next week, we'll explore the final two pillars: Lead Performance and Lead Culture, and discover how exceptional leaders build teams that continue to thrive long after they're gone. The Building Better Humans Project is brought to you by ADVENTURE PROFESSIONALS. Visit www.adventureprofessionals.com.auADVENTURE WITH GLENN ONLINE MINDSET PROGRAMS 1-ON-1 MENTORINGSee omnystudio.com/listener for privacy information.

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Rapid Response host Bob Safian recently sat down with Eric Becker on The Long Game to discuss leadership, innovation, and what makes a category-defining business. Bob breaks down what goes into becoming a truly “backable" founder, drawing from his experience profiling early-stage leaders like Mark Zuckerberg and Brian Chesky. The pair also dive into the future of AI and what it means for productivity, how it will reshape the workforce, and why the next decade will reward CEOs who adapt quickly and make disciplined decisions in times of uncertainty.Subscribe to The Long Game with Eric Becker wherever you get your podcasts.See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

From Bubble to Blueprint: Finlay Gane on Navigating Early Career & What Great Leadership Really Looks Like What happens when the leadership you imagined in school collides with the reality of the working world? In this episode of Leadership Trademarked, hosts Ros and Silvia sit down with Finlay Gane — a former mentee turned guest — to unpack his journey from academia into the corporate world, the "bubble burst" moment that reshaped his expectations, and the hard-won lessons about trust, candor, and relationship-building that now guide how he shows up at work. Finlay opens up about the emotional toll of unmet expectations, what he's learned about reading the room, and the three things he now expects from any leader he chooses to work for. Whether you're just starting your career or leading a team of your own, this conversation is a candid look at what it really takes to navigate relationships in leadership.

What if the thing standing between good results and a thriving team is just one letter?This week I'm joined by Tracey Ezard — author, facilitator, and creator of Ferocious Warmth — who I met on faculty at a Women in Leadership course in Prato, Italy. Tracey has spent two decades studying what separates great teams from ones that just get by, working across health, education and hospitality. We talk about: The "drop one letter" shift — why "I'd like to challenge our thinking" lands completely differently to "your thinking," and the neuroscience of why it lowers defensiveness instead of raising itThe Two Rs: why chasing results without relationship skills caps your outcomes, and what changes when you build bothWhy "doctor" already means "leader" — whether you feel ready for that title or notHow multidisciplinary case conferences either open people up or shut them down, and the small, specific things senior clinicians do that make the differenceEarly warning signs of leadership burnout, and why energy management matters as much as time managementLeadership as your "second profession" — and how much time you're actually investing in itTracey's non-negotiable self-care practice (hint: it involves stairs) Tracey's story is a brilliant reminder that leadership skill isn't separate from clinical skill — it's part of the job description, whether or not it was ever taught. Resources:Connect with Tracey: LinkedIn (Tracey Ezard) and https://www.traceyezard.com/Grab a copy of Ferocious Warmth: https://www.traceyezard.com/books/ferocious-warmth/ As always, if this episode lands, share it with a colleague who needs to hear it — and I'll catch you next week.See omnystudio.com/listener for privacy information.

Katherine Terrell, a Saints reporter for ESPN, joined Sports Talk. Terrell discussed New Orleans' upcoming training camp, projecting which position battles she's looking forward to watching. Terrell also shared her thoughts on Saints head coach Kellen Moore and rookie WR Jordyn Tyson.

Charles Grimes is a Business Psychologist. For almost 30 years he's been coaching individuals and teams to achieve way more than they ever thought they could. He's worked with many global brands - companies such as Barclays, British Airways, BP, Google, Lloyds Bank, McDonalds, Pfizer, Unilever, Virgin Atlantic – on the broad topic of Leadership. Be sure to check out his book called, "A Question of Leadership". Charles will help take your team to the next level! In episode 687 of the Fraternity Foodie Podcast, we find out how his experiences shaped his view of leadership, why his Asperger's diagnosis was liberating, why students should not mask who they really are, how to listen like a conductor, how to avoid "solo thinking", advice to new leaders who lead people with more experience, how students can create shared leadership, why you shouldn't feel pressure to have life figured out in college, what disappointment taught Charles about resilience, and what great leadership looks like. Enjoy!

It's so easy to take what we have for granted in this country. It's so easy to underappreciate the phenomenal quality of life that we have today... It's also easy to underappreciate the historically great leadership we have today.  

What does it take to build a leadership team that truly works?In this episode of Leaning Into Leadership, Dr. Darrin Peppard sits down with Marlene Rombach, Rocio Rhoads, and Christina Shires—the leadership team at Locust Grove Middle School in Locust Grove, Virginia—to reflect on their first year leading together.With a first-year principal, a first-year assistant principal, and an assistant principal stepping into a significantly expanded role, this team faced enormous challenges from day one. Yet through intentional communication, trust, coaching, and a commitment to shared leadership, they built a culture that allowed both staff and students to thrive.This conversation is an honest look at leadership in action—the successes, the struggles, and the systems that make sustainable excellence possible.In this episode, you'll hear:Why trust is the foundation of every successful leadership teamHow vulnerability and accountability strengthen leadershipThe importance of role clarity and intentional communicationPractical systems that reduced discipline referrals by nearly 30%Why supporting teachers leads directly to better student outcomesHow coaching accelerated growth and prevented burnoutThe value of reflection, feedback, and continuous improvementWhy leadership teams need a "safe space" to process challenges togetherKey TakeawaysLeadership is a team sport.Strong leadership isn't about having all the answers—it's about building relationships, communicating clearly, holding high expectations while providing high support, and creating systems that allow everyone to do their best work.Throughout the conversation, Marlene, Rocio, and Christina demonstrate that the intentional creation of trust doesn't just make leadership more enjoyable—it makes schools more effective.Memorable Quotes"The team has to be strong for the school to be successful.""If we're asking teachers to do something, they deserve to understand the why.""High expectations only work when they're matched with high support.""The more clarity we bring, the more efficiently our school can run."Connect with Dr. Darrin PeppardIf this episode resonates with you, share it with another leader who believes that leadership teams have the power to transform schools.Subscribe to Leaning Into Leadership wherever you listen to podcasts and learn more about leadership coaching, keynote speaking, and the ALIGN Framework at Road to Awesome.Because leadership isn't about doing more.It's about intentionally creating the conditions where other people can do their best work.For leadership coaching, keynote speaking, leadership retreats, and weekly leadership insights, visit roadtoawesome.net or darrinpeppard.comSponsor Spotlight:This episode is sponsored by HeyTutor.HeyTutor partners with schools and districts nationwide to provide evidence-based high-dosage tutoring support in Math and ELA while helping schools remain intentional about staff capacity and student support systems.Learn more here: HeyTutor.com

We have all worked at a place where we felt like just another number in a spreadsheet. It is incredibly frustrating when you offer feedback that seems to vanish into a black hole of corporate bureaucracy. But what if your company actually treated your voice like a strategic roadmap for the future? In this episode, DJ Casto, the EVP and Chief Human Resources Officer at Synchrony, joins us to explore how his team transformed their culture to become the number one best place to work in 2026. DJ shares the secrets behind their decade-long journey of separation from GE Capital and how they climbed the rankings by anchoring their identity in the concept of trust. We dive deep into their philosophy of co-creation, where active listening through quarterly pulse surveys and roundtables allows employees to directly design the culture they want to inhabit. Discover how Synchrony applies agile software principles to HR by launching minimal viable products for benefits like personalized wellness coaches and on-site therapists to see what truly resonates with the workforce. We also tackle the modern challenge of AI, moving past the doom and gloom to discuss how technology can actually unlock human creativity and fulfill more enriched roles. You'll learn how to foster employee accountability through a focus on critical experiences rather than rigid job paths. This episode unpacks how you can build a high-trust organization where continuous improvement is a lifestyle rather than a one-time goal. Watch the full video on YouTube ---------- Start your day with the world's top leaders by joining thousands of others at Great Leadership on Substack. Just enter your email: ⁠⁠https://greatleadership.substack.com/ Quick heads-up: my new book, The 8 Laws of Employee Experience, is a practical playbook for building an environment where people do their best work—order a copy here: https://bit.ly/8exlaws

What if one of the most powerful drivers of performance, engagement, and loyalty at work isn't strategy, technology, or mindset—but love? In this episode of the Live Greatly podcast, Kristel Bauer sits down with Marcus Buckingham, one of the world's leading researchers on strengths, engagement, and human performance, to discuss insights from his latest book, Design Love In: How to Unleash the Most Powerful Force in Business. Marcus shares why organizations are facing a growing trust and engagement crisis, what leaders often get wrong when trying to motivate employees, and why creating positive experiences may be one of the most overlooked leadership responsibilities today. Tune in to learn: • Why love belongs in the leadership conversation • How positive experiences impact engagement, performance, and retention • The difference between managing people and helping them flourish • How organizations can create workplaces people genuinely love Whether you're leading a team, building a culture, or looking to elevate your impact as a leader, this conversation offers a fresh perspective on what drives sustainable success. ABOUT MARCUS BUCKINGHAM: For over twenty-five years, Marcus Buckingham has been the world's leading researcher on strengths, engagement, and human performance. He began his career at Gallup and was the cocreator, with Donald O. Clifton, of StrengthsFinder. He is the New York Times–bestselling author or coauthor of many books, including First, Break All the Rules; Now, Discover Your Strengths; StandOut 2.0; Nine Lies about Work; and Love + Work. He has two of Harvard Business Review's most circulated, industry-changing cover articles and has been the subject of in-depth profiles in The New York Times, Wall Street Journal, USA Today, Forbes, Fortune, Fast Company, TODAY, and The Oprah Winfrey Show. Connect with Marcus:   Order his book: https://www.amazon.com/dp/1647829917?ref=cm_sw_r_ffobk_cp_ud_dp_TF6RMHSXMAGSAXKZ6EF3&ref_=cm_sw_r_ffobk_cp_ud_dp_TF6RMHSXMAGSAXKZ6EF3&social_share=cm_sw_r_ffobk_cp_ud_dp_TF6RMHSXMAGSAXKZ6EF3&bestFormat=true    Website: https://www.buckinghaminstitute.com/    Linkedin: https://www.linkedin.com/in/marcus-buckingham/  About the Host of the Live Greatly podcast, Kristel Bauer: Kristel Bauer is a corporate wellness and performance expert, keynote speaker and TEDx speaker supporting organizations and individuals on their journeys for more happiness and success. She is the award-winning author of Work-Life Tango: Finding Happiness, Harmony, and Peak Performance Wherever You Work (John Murray Business November 19, 2024). With Kristel's healthcare background, she provides data driven actionable strategies to leverage happiness and high-power habits to drive growth mindsets, peak performance, profitability, well-being and a culture of excellence. Kristel's keynotes provide insights to "Live Greatly" while promoting leadership development and team building. Kristel is the creator and host of her global top self-improvement podcast, Live Greatly. She is a contributing writer for Entrepreneur, and she is an influencer in the business and wellness space having been recognized as a Top 10 Social Media Influencer of 2021 in Forbes. As an Integrative Medicine Fellow & Physician Assistant having practiced clinically in Integrative Psychiatry, Kristel has a unique perspective into attaining a mindset for more happiness and success. Kristel has presented to groups from the American Gas Association, Bank of America, bp, Commercial Metals Company, General Mills, Northwestern University, Santander Bank and many more. Kristel's work has been featured in Forbes and she has had multiple TV appearances including NBC News Daily, ABC News Live, FOX Weather, ABC 7 Chicago, WGN Daytime Chicago and more. Kristel lives in the Chicago, IL area and she can be booked for speaking engagements worldwide. To Book Kristel as a speaker for your next event, click here. Website: www.livegreatly.co  Follow Kristel Bauer on: Instagram: @livegreatly_co  LinkedIn: Kristel Bauer Twitter: @livegreatly_co Facebook: @livegreatly.co Youtube: Live Greatly, Kristel Bauer To Watch Kristel Bauer's TEDx talk of Redefining Work/Life Balance in a COVID-19 World click here. Click HERE to check out Kristel's corporate wellness and leadership blog Click HERE to check out Kristel's Travel and Wellness Blog Disclaimer: The contents of this podcast are intended for informational and educational purposes only. Always seek the guidance of your physician for any recommendations specific to you or for any questions regarding your specific health, your sleep patterns changes to diet and exercise, or any medical conditions.  Always consult your physician before starting any supplements or new lifestyle programs. All information, views and statements shared on the Live Greatly podcast are purely the opinions of the authors, and are not medical advice or treatment recommendations.  They have not been evaluated by the food and drug administration.  Opinions of guests are their own and Kristel Bauer & this podcast does not endorse or accept responsibility for statements made by guests.  Neither Kristel Bauer nor this podcast takes responsibility for possible health consequences of a person or persons following the information in this educational content.  Always consult your physician for recommendations specific to you.  

Have you ever walked into a meeting and felt like everyone was just wearing a mask of professional perfection while their true selves stayed hidden in the parking lot? It is easy to get lost in the data and the dashboards of modern work, but we often forget that the people behind those numbers are what actually drive the results. We all want to be part of a team where we are seen for who we really are rather than just what we can produce. In this episode, I sit down with Veronique Subileau, the Senior Vice President of HR at UGI Corporation, to explore the invisible roots of corporate culture that turn a 140-year-old energy company into a breakthrough environment. Veronique shares her unique philosophy on why leaders must touch the heart before speaking about results, offering practical tools like her four core questions regarding fun and purpose to foster deep human connection. You'll learn how to navigate the tension between high-performance standards and radical authenticity through the company's poetic values framework while discovering why the shadow you cast as a leader determines the energy of your entire team. We also dive into the future of work as Veronique explains how to invest in humans as much as technology by using AI to unleash time so employees can shift from being human doings to true human beings. This episode redefines the role of the leader as a human prompt engineer who knows how to pull unique creativity and heart out of a workforce in an increasingly automated world. Watch the full video on YouTube ---------- Start your day with the world's top leaders by joining thousands of others at Great Leadership on Substack. Just enter your email: ⁠⁠https://greatleadership.substack.com/ Quick heads-up: my new book, The 8 Laws of Employee Experience, is a practical playbook for building an environment where people do their best work—order a copy here: https://bit.ly/8exlaws

Send us Fan MailMost leadership advice sounds inspiring until you have to practice it with real pressure, real people, and real consequences. Our host, Chris Comeaux sits down with Mark Miller,  former Vice President of High Performance Leadership at Chick-fil-A and bestselling co-author of The Secret and Lead Every Day, to get brutally practical about servant leadership, ego, and why the best leaders stop asking “How do I get more from my team?” and start asking “How do I help my team win?”They talk about why the servant-leader mindset is hard to adopt in the first place: it often isn't modeled, it isn't taught, and our default human setting leans toward “me and mine.” Mark shares research that puts a spotlight on the real obstacle many leaders face, ego, and we explore how it shows up in everyday decisions, team dynamics, and organizational culture.Mark addresses the tension that trips up even well-meaning managers: how do you serve people while still holding them accountable? Mark makes the case that accountability is not a harsh tool, it's a gift that helps people reach their potential, and he explains why great leaders keep results and relationships high at the same time. Mark also dig into Lead Every Day, a leadership operating system built around three disciplines: becoming a better leader, improving team performance, and strengthening the organization, plus the simplest daily push that changes everything: start where you are, use what you've got, and do what you can.If you care about leadership development, team performance, and building a healthy culture that still delivers results, this conversation will give you language, stories, and next steps you can use immediately. Subscribe, share this with a leader who needs it, and leave a review with your biggest takeaway.Guest:Mark Miller, Business Leader, Wall Street Journal and International Best-Selling Author, Communicator, and Co-Founder of Lead Every DayHost:Chris Comeaux, President / CEO of TELEIOS and author of The Anatomy of LeadershipThe Anatomy of Leadership podcast explores the art and science of leadership through candid, insightful conversations with thought leaders, innovators, and change-makers from a variety of industries. Hosted by Chris Comeaux, each episode dives into the mindsets, habits, and strategies that empower leaders to thrive in complex, fast-changing environments. With topics ranging from organizational culture and emotional intelligence to navigating disruption and inspiring teams, the show blends real-world stories with practical takeaways. The goal is simple yet ambitious: to equip leaders at every level with the tools, perspectives, and inspiration they need to lead with vision, empathy, and impact.https://www.teleioscn.org/anatomy-of-leadership

Most leadership advice sounds inspiring until you have to practice it with real pressure, real people, and real consequences. Our host, Chris Comeaux sits down with Mark Miller,  former Vice President of High Performance Leadership at Chick-fil-A and bestselling co-author of The Secret and Lead Every Day, to get brutally practical about servant leadership, ego, and why the best leaders stop asking “How do I get more from my team?” and start asking “How do I help my team win?”They talk about why the servant-leader mindset is hard to adopt in the first place: it often isn't modeled, it isn't taught, and our default human setting leans toward “me and mine.” Mark shares research that puts a spotlight on the real obstacle many leaders face, ego, and we explore how it shows up in everyday decisions, team dynamics, and organizational culture.Mark addresses the tension that trips up even well-meaning managers: how do you serve people while still holding them accountable? Mark makes the case that accountability is not a harsh tool, it's a gift that helps people reach their potential, and he explains why great leaders keep results and relationships high at the same time. Mark also dig into Lead Every Day, a leadership operating system built around three disciplines: becoming a better leader, improving team performance, and strengthening the organization, plus the simplest daily push that changes everything: start where you are, use what you've got, and do what you can.If you care about leadership development, team performance, and building a healthy culture that still delivers results, this conversation will give you language, stories, and next steps you can use immediately. Subscribe, share this with a leader who needs it, and leave a review with your biggest takeaway.Guest:Mark Miller, Business Leader, Wall Street Journal and International Best-Selling Author, Communicator, and Co-Founder of Lead Every DayHost:Chris Comeaux, President / CEO of TELEIOS and author of The Anatomy of LeadershipTeleios Collaborative Network   /   https://www.teleioscn.org/tcntalkspodcast

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Send us Fan MailWhat does it take to build a leadership culture that scales across generations, industries, and millions of customer interactions? In this powerful conversation, Chris Comeaux sits down with Mark Miller — former Vice President of High Performance Leadership at Chick-fil-A and bestselling author of The Secret — to explore the principles behind extraordinary leadership. From his humble beginnings as an hourly team member to helping shape Chick-fil-A's leadership development strategy, Mark shares hard-earned wisdom about influence, intentionality, and what truly drives organizational growth.  Throughout the episode, Mark unpacks the foundational leadership framework behind the acronym SERVE: See the Future, Engage and Develop Others, Reinvent Continuously, Value Results and Relationships, and Embody the Values.  He explains why leadership is ultimately about service — not position — and why organizations that fail to intentionally develop leaders will eventually plateau.  Chris and Mark also discuss the tension between results and relationships, the importance of creating a common definition of leadership, and how healthcare, hospice, and nonprofit leaders can prepare for the future by multiplying leadership capacity throughout their organizations.  For leaders navigating complexity, growth, or organizational transformation, this episode offers practical insight and timeless leadership principles from one of the most respected leadership voices connected to the Chick-fil-A legacy. Key TakeawaysGreat leadership requires balancing both results and relationships— not choosing one over the other.Organizations plateau when leadership development does not scale with growth.Leadership is fundamentally about serving strategically, not simply being helpful or nice.Strong cultures are built when organizations create a shared definition of leadership.Continuous learning and reinvention are essential for long-term leadership effectiveness.If this conversation challenged and encouraged you, share this episode with another leader in your organization.  Subscribe to the podcast for more conversations designed to help healthcare leaders, nonprofit executives, hospice professionals, and business leaders live and lead with greater purpose, clarity, and impact.  And don't miss Part Two of this powerful discussion with Mark Miller.Guest:Mark Miller, Business Leader, Wall Street Journal and International Best-Selling Author, Communicator, and Co-Founder of Lead Every DayHost:Chris Comeaux, President / CEO of TELEIOS | Author of The Anatomy of LeadershipTeleios Collaborative Network   /   https://www.teleioscn.org/tcntalkspodcastThe Anatomy of Leadership podcast explores the art and science of leadership through candid, insightful conversations with thought leaders, innovators, and change-makers from a variety of industries. Hosted by Chris Comeaux, each episode dives into the mindsets, habits, and strategies that empower leaders to thrive in complex, fast-changing environments. With topics ranging from organizational culture and emotional intelligence to navigating disruption and inspiring teams, the show blends real-world stories with practical takeaways. The goal is simple yet ambitious: to equip leaders at every level with the tools, perspectives, and inspiration they need to lead with vision, empathy, and impact.https://www.teleioscn.org/anatomy-of-leadership

What does it take to build a leadership culture that scales across generations, industries, and millions of customer interactions? In this powerful conversation, Chris Comeaux sits down with Mark Miller — former Vice President of High Performance Leadership at Chick-fil-A and bestselling author of The Secret — to explore the principles behind extraordinary leadership. From his humble beginnings as an hourly team member to helping shape Chick-fil-A's leadership development strategy, Mark shares hard-earned wisdom about influence, intentionality, and what truly drives organizational growth.  Throughout the episode, Mark unpacks the foundational leadership framework behind the acronym SERVE: See the Future, Engage and Develop Others, Reinvent Continuously, Value Results and Relationships, and Embody the Values.  He explains why leadership is ultimately about service — not position — and why organizations that fail to intentionally develop leaders will eventually plateau.  Chris and Mark also discuss the tension between results and relationships, the importance of creating a common definition of leadership, and how healthcare, hospice, and nonprofit leaders can prepare for the future by multiplying leadership capacity throughout their organizations.  For leaders navigating complexity, growth, or organizational transformation, this episode offers practical insight and timeless leadership principles from one of the most respected leadership voices connected to the Chick-fil-A legacy. Key TakeawaysGreat leadership requires balancing both results and relationships— not choosing one over the other.Organizations plateau when leadership development does not scale with growth.Leadership is fundamentally about serving strategically, not simply being helpful or nice.Strong cultures are built when organizations create a shared definition of leadership.Continuous learning and reinvention are essential for long-term leadership effectiveness.If this conversation challenged and encouraged you, share this episode with another leader in your organization.  Subscribe to the podcast for more conversations designed to help healthcare leaders, nonprofit executives, hospice professionals, and business leaders live and lead with greater purpose, clarity, and impact.  And don't miss Part Two of this powerful discussion with Mark Miller.Guest:Mark Miller, Business Leader, Wall Street Journal and International Best-Selling Author, Communicator, and Co-Founder of Lead Every DayHost:Chris Comeaux, President / CEO of TELEIOS | Author of The Anatomy of LeadershipTeleios Collaborative Network   /   https://www.teleioscn.org/tcntalkspodcast

This week on The Hamilton Review Podcast, we're pleased to welcome best selling author and international speaker, Tim Elmore. In this two part conversation, Tim discusses his book, 12 Huge Mistakes Parents Can Avoid: Leading Your Kids to Succeed in Life. You're deeply committed to helping your kids succeed. But you're concerned―why are so many graduates unprepared to enter the workforce and face life on their own? You're doing your best to raise healthy children, but sometimes you wonder, am I really helping them? Tim Elmore shares with our audience how to avoid twelve critical mistakes parents unintentionally make.  Parents will learn a lot from this thought provoking conversation.  Tim is Founder of Growing Leaders, an Atlanta‐based non‐profit organization created to develop emerging leaders. His work grew out of 20 years of serving alongside Dr. John C. Maxwell. Elmore has appeared in The Wall Street Journal, The Washington Post, USA Today, Psychology Today, and been featured on CNN's Headline News, Fox Business, Newsmax TV and Fox & Friends to talk about leading multiple generations in the marketplace. He has written 40 books, including Habitudes: Images That Form Leadership Habits and Attitudes, and Eight Paradoxes of Great Leadership. His latest book, The Future Begins with Z: Nine Strategies to Lead Generation Z As They Disrupt the Workplace, releases fall of 2025.  You can find his work at: TimElmore.com. How to contact Tim Elmore:   Tim Elmore official website   12 Huge Mistakes Parents Can Avoid: Leading Your Kids To Succeed in Life - by Tim Elmore   Tim Elmore - Instagram   How to contact Dr. Bob: Dr. Bob on YouTube: https://www.youtube.com/channel/UChztMVtPCLJkiXvv7H5tpDQ Dr. Bob on Instagram: https://www.instagram.com/drroberthamilton/ Dr. Bob on Facebook: https://www.facebook.com/bob.hamilton.1656 Dr. Bob's Seven Secrets Of The Newborn website: https://7secretsofthenewborn.com/ Dr. Bob's website: https://roberthamiltonmd.com/ Pacific Ocean Pediatrics: http://www.pacificoceanpediatrics.com/

What happens when you stop focusing on human resources and start focusing on the human experience? Technology is advancing faster than human nature can keep up. If you want to stay relevant, you need a fundamental cultural reset, not just new software.  In this interview, Laura Cushing, the Chief People Experience Officer at Pacific Life, discusses the evolving intersection of organizational culture, employee engagement, and artificial intelligence. She emphasizes a strategic shift toward accountability and transparency as the balance of power moves back toward employers in a post-pandemic landscape. To prepare for an AI-driven future, Pacific Life has implemented a Gen AI Academy and Innovation Labs to demystify technology and help staff reimagine their workflows. Cushing highlights the rising importance of "power skills"—human-centric abilities like coaching and visionary leadership—which remain essential as technical tasks become automated. Ultimately, she argues that HR leaders must cultivate deep business acumen and proactive trust-building to successfully guide their workforces through digital transformation. Watch the full video on YouTube ---------- Start your day with the world's top leaders by joining thousands of others at Great Leadership on Substack. Just enter your email: ⁠⁠https://greatleadership.substack.com/ Quick heads-up: my new book, The 8 Laws of Employee Experience, is a practical playbook for building an environment where people do their best work—order a copy here: https://bit.ly/8exlaws

If your organization isn't obsessed with how fast your people can learn, you're already falling behind in the race to "out-learn" the competition. In this episode, I'm joined by Susan LaMonica, the Chief Human Resource Officer at Citizens Financial Group—a super-regional bank with $226 billion in assets and 18,000 employees.  We explore how they are driving a massive workforce transformation to build a team that is ready for the future of work. We dive deep into their journey of becoming a skills-based organization and how they use a "skills taxonomy" and an internal talent marketplace to support mobility and career development. Susan also explains their "measured approach" to AI governance within a heavily regulated industry, including the role of their Generative AI Council. We unpack their "Reimagine the Bank" initiative, where they are rethinking 47 different business processes to drive value and effectiveness. From launching internal "gigs" to tracking productivity metrics like customer NPS and employee sentiment, this conversation is a strategic guide for any leader looking to blend high-tech tools with a human-centered culture. Watch the full video on YouTube ---------- Start your day with the world's top leaders by joining thousands of others at Great Leadership on Substack. Just enter your email: ⁠⁠https://greatleadership.substack.com/ Quick heads-up: my new book, The 8 Laws of Employee Experience, is a practical playbook for building an environment where people do their best work—order a copy here: https://bit.ly/8exlaws

Why do teams matter in our organizations? Being a member of a team is about more than just showing up for work. A team gives you a sense of belonging, purpose, and pride in what you do. With the rise of "quiet quitting," true teamwork is becoming harder and harder to find in the workforce, so how can you continue to lead your team to thrive and succeed? In this fan favorite replay episode, Julie Campbell talks about the value of teams within our businesses (and beyond) and to teach you the five simple and powerful virtues of a great leader.  Julie is the president and CEO of the Severn Leadership Group, making the world a better place through virtuous leadership. She spent 20 years serving in the US Navy in various leadership positions in space systems, electronic warfare, and communications, followed by 10 years leading teams in the defense and information technology industries.    Topics covered in this episode include: How to build a cohesive team  Ways a team can drive your business forward  What makes a great team leader    As a Leading Lady, I know you care about the success and well-being of every one of your team members. Tune in to find out what you can do to make sure you are showing up for them as the best leader you can be.  Show notes available at www.leadinglady-coaching.com/podcast   Resources Mentioned:  Check Out Severn Leadership: www.severnleadership.org  Have you joined the Leading Ladies Facebook Group yet?! I would love to see you in there! Head to https://www.facebook.com/groups/LeadingLadiesAAL to join! Let's connect on Facebook: https://www.facebook.com/aalcoaching Let's connect on Instagram: https://www.instagram.com/leading.lady.coach/

The traditional corporate ladder is a relic of the past. While we once viewed career growth as a predictable, linear climb, today's AI-driven landscape has replaced that fixed path with a much more fluid reality. In this episode, Denise Kulikowsky, CPO of Tapestry, joins me to explore the rise of the non-linear career path and how forward-thinking companies are formalizing professional fluidity to drive innovation. Tapestry, the parent company of Coach and Kate Spade, utilizes a "walk, run, fly" AI strategy where tools are treated as enablers for employees to proactively direct their own development. Denise reframes the concern that using AI is "cheating" by emphasizing that it is an efficiency tool, provided employees remain accountable for the final output. Denise highlights key strategies like the Talent Communities program, which facilitates six-month global job swaps for senior managers and directors to drive cultural immersion. The company also uses a "magic and logic" approach to build success profiles that define future-ready behaviors like leading with courage and activating the vision. Additionally, she shares insights on bridging the gap between frontline and corporate roles through rotational programs that bring store leaders into the home office. Get the strategic blueprint you need for building a resilient workforce that is adaptable to technological advancement. Watch the full video on YouTube ---------- Start your day with the world's top leaders by joining thousands of others at Great Leadership on Substack. Just enter your email: ⁠⁠https://greatleadership.substack.com/ Quick heads-up: my new book, The 8 Laws of Employee Experience, is a practical playbook for building an environment where people do their best work—order a copy here: 8EXlaws.com

On this episode of The Better Leadership Team Show, I break down 10 questions great leadership teams should never stop asking. In a world where answers get stale fast, strong leadership teams stay sharp by asking better questions that improve focus, talent decisions, execution, accountability, and culture.I walk through the questions that matter most, why they matter, and where they belong in your leadership meeting rhythm, from weekly check-ins to annual planning retreats. If you want a stronger leadership team and a better company, this episode will help you rethink the way your team leads, decides, and grows.Thanks for listening! Connect with us at mike-goldman.com/blog and on Instagram@mikegoldmancoach and on YouTube @Mikegoldmancoach

A massive wave of retirements known as "Peak 65" is creating a serious crisis for organizations as decades of institutional knowledge begin to walk out the door. This shift in workforce demographics means we must act now to secure our talent pipeline before these experts leave for good. In this episode, CHRO Robin Benoit shares how she and her team at FM are tackling this challenge at its core. We explore their unique mentorship program called AKA (Accelerating Knowledge Advancement), which pulls experts away from their day jobs to help newer employees reach senior-level career growth years ahead of schedule. Robin explains the balance between AI optimization and human interaction, highlighting the danger of using technology to automate entry-level work in a way that "kills off" the learning process for future leaders. We discuss building a "career lattice" for internal mobility and why we need transparent retirement conversations to ensure experienced workers don't block promotion paths while we still benefit from their wisdom through reverse mentorship. This episode is essential for CHROs who want to use succession planning and employee engagement to thrive in the future of work. Watch the full video on YouTube ---------- Start your day with the world's top leaders by joining thousands of others at Great Leadership on Substack. Just enter your email: ⁠⁠https://greatleadership.substack.com/ Quick heads-up: my new book, The 8 Laws of Employee Experience, is a practical playbook for building an environment where people do their best work—order a copy here: 8EXlaws.com

It feels like we are on a fast treadmill because technology and AI are changing work so quickly. It is hard to stay ahead when old ways of doing things no longer work in this new, advanced digital world. In this episode, Sue Davies, EVP & CHRO of Markel, discusses navigating organizational transformation and how to build resilience in an AI-driven world. We uncover the "ABCS" (Awareness, Buy-in, Competence, and Sustainability) framework for organizational change to guide employees through the anxieties of technological change. We explore the shift from the traditional career ladder to internal talent mobility and why individual accountability is the key to upskilling for the future of work. Sue also shares how AI tools, like Co-pilot can speed up employee training while keeping human interaction and trust at the center of the business. From reflections on a 40-year career to modern AI pilots, Sue shares a clear focus on building workforce adaptability without losing the human touch. This episode provides a strategic roadmap for CHROs looking to lead their people through AI transformation with confidence and empathy. Watch the full video on YouTube ---------- Start your day with the world's top leaders by joining thousands of others at Great Leadership on Substack. Just enter your email: ⁠⁠https://greatleadership.substack.com/ Quick heads-up: my new book, The 8 Laws of Employee Experience, is a practical playbook for building an environment where people do their best work—order a copy here: 8EXlaws.com

In this episode, I share how competing against a two-time world champion in Brazilian Jiu-Jitsu shaped my understanding of leadership and personal growth. I highlight the significance of hard work and preparation, drawing parallels between competition and leadership challenges in business. I discuss overcoming fears, resilience, and the continuous journey of growth, likening the path to success to the pursuit of a black belt. I outline three key lessons: growth knows no limits, preparation is vital, and the most significant battles occur within our minds. I hope to inspire listeners to embrace their leadership journeys with courage and resilience. Episode Highlights & Time Stamps 3:26 Lessons from Competing 6:32 Facing Fear and Doubt 8:14 Key Takeaways for Leaders 9:41 Creating Better Leadership Teams

Ben Braxley, PT, DPT is a Board Certified Neurologic Physical Therapist and Senior Program Coordinator at Emory University's Center for Physical Therapy and Movement Science. With nearly two decades of clinical experience since earning his doctorate from Emory University in 2006, Dr. Braxley has emerged as a dynamic leader who bridges clinical excellence with strategic advocacy and professional governance.Currently serving as President of APTA Georgia, Dr. Braxley has been an active member of the Georgia Physical Therapy Association since 2003, holding multiple leadership positions including Delegate to the APTA House of Delegates. His extensive involvement in professional governance includes chairing APTA's Nominating Committee and serving on various committees at the chapter level for both Georgia and California and within the Academy of Leadership and Innovation and Academy of Neurologic Physical Therapy.What distinguishes Dr. Braxley's leadership approach is his commitment to interdisciplinary collaboration in advancing healthcare advocacy. He recently participated in the AMPAC Campaign School in Washington, DC—a rigorous political education program designed by the American Medical Association—where he trained alongside physicians as one of only two non-physician health professionals in attendance. This experience has informed his work in developing political education pathways specifically tailored for physical therapists and physical therapist assistants, including his efforts to establish campaign training programs within Georgia's RM Barney Poole Leadership Academy.Dr. Braxley's diverse clinical background spans neurologic rehabilitation, outpatient orthopedics, and specialized populations across Georgia, California, Oregon, and Washington, as well as Rwanda. He has translated this clinical expertise into thoughtful leadership through numerous speaking engagements at national conferences and podcasts, addressing topics ranging from professional ethics and member engagement strategies to advocacy and political participation. As a recognized expert in both clinical practice and professional affairs, Dr. Braxley brings valuable insights into the intersection of healthcare, regulatory policy, and strategic leadership development.  

Technology is moving faster than ever, and many of us feel the pressure to keep up without losing our human touch. We need a clear path to help our teams embrace change while building a culture of trust and growth. In this episode, Lisa Coulson, SVP and Chief Human Resource Officer at Principal Financial Group, joins me to talk about what it means to build an AI-literate workforce at its core within financial services. We explore how their data literacy and employee training program reached 90% of workers and how internal AI tools like "Page" and "Penny" helped with their AI adoption. Lisa shares their step-by-step "funnel" approach to reskilling and upskilling, the impact of AI in leadership development, and how to build an internal talent marketplace to match employee skills with new roles. We also tackle the necessity of governance in a regulated industry and the ongoing challenge of measuring AI's ROI and productivity gains during a workforce transformation. This episode is every CHRO's clear guide for leading a digital shift while keeping the employee experience strong. Watch the full video on YouTube ---------- Start your day with the world's top leaders by joining thousands of others at Great Leadership on Substack. Just enter your email: ⁠⁠https://greatleadership.substack.com/ Quick heads-up: my new book, The 8 Laws of Employee Experience, is a practical playbook for building an environment where people do their best work—order a copy here: 8EXlaws.com

April 17, 2026: Employer power has officially returned and workers are accepting things they never would have a year ago — but is that actually a bad thing? Then, teen boys are dating their AI chatbots and experts are warning about what that means for the future workforce. And finally, Gallup's 2026 State of the Global Workplace report reveals that global employee engagement has hit a five-year low — and what employees say they actually want from their leaders might surprise you. Watch the full episode on YouTube.   ---------- Start your day with the world's top leaders by joining thousands of others at Great Leadership on Substack. Just enter your email: ⁠⁠https://greatleadership.substack.com/ If you lead people, you design experiences—do it on purpose with The 8 Laws of Employee Experience. Order now: 8EXlaws.com

Companies today are rushing to build an AI strategy, but they often forget to create a human strategy to match it. As technology takes over daily tasks, keeping the human element alive at work is a huge challenge for business leaders. In this episode, Kathie Patterson, Chief Human Resources Officer at Ally, joins us to explore how to balance new AI tools with human emotional intelligence. We uncover how to roll out AI to employees for better efficiency while making sure a human is always in the loop for the moments that truly matter. Kathie explains why leaders need strong EQ and training in crucial conversations to handle conflicts, since frustrating moments like getting stuck in dead-end phone trees prove that people still crave real human connection during stressful times. We also explore balancing workplace empathy with business accountability, offering real support like mental health and fertility benefits without treating adult employees like children. Finally, we look at how to adapt to generational shifts, like Gen Z entering the workplace, and the risks of using AI for HR tasks like hiring and promotions. CHROs will find this episode essential for building a future-ready culture that embraces both high-tech tools and deep human connection. Watch the full video on YouTube ---------- Start your day with the world's top leaders by joining thousands of others at Great Leadership on Substack. Just enter your email: ⁠⁠https://greatleadership.substack.com/ Quick heads-up: my new book, The 8 Laws of Employee Experience, is a practical playbook for building an environment where people do their best work—order a copy here: 8EXlaws.com

Leadership does not live in books, job titles, or good intentions. It's a daily practice. What does your daily leadership practice look like? Caryn O'Sullivan, CEO and founder of Drapery Street, joins me to share how she practices leadership, and what that means for you, your team, and your business. Caryn walks us through how she went from doing it all herself to empowering others with frameworks like Dare to Lead, EOS (Entrepreneurial Operating System), StoryBrand, and Working Genius. You'll hear how she's created a "leadership stack" at Drapery Street based on the frameworks used to operate the business. This conversation is about unlocking the daily habits and systems that make all the difference when leading your company during times of change and challenge. Your team needs your courage, your self-awareness, and your willingness to "rumble" with tough conversations. Caryn's journey shows how building systems and practicing vulnerability transform your business and your culture. By the end of this episode, you'll know how to move leadership from something you read about in books to something you live every day. You'll hear how self-awareness sets your business up for resilience, and how practicing healthy communication gives your team the confidence to support each other and your clients alike. This episode is about creating reliable, repeatable leadership habits to build a company where everyone thrives.   Episode Highlights (00:00) What "leadership in practice" looks like—and why systems matter (02:23) Are leaders born or can leadership be learned? 03:00) The power of vulnerability and courageous conversations in business (07:00) How self-awareness builds trust and guides company culture (08:00) Building a "leadership" stack (11:43) How changing mindsets transforms your team, your business, and yourself (17:40) Creating a company where everyone works in their genius (22:10) Why self-awareness is now a top hiring priority (23:58) Defining your "why"—and what true success and fulfillment looks like (26:48) Compensating talent, recognizing blind spots, and growing leaders (28:57) What keeps leaders going on tough days—finding joy in learning (30:46) How to balance strengths, feedback, and leadership succession (34:24) Caryn's leadership advice for CEOs   Connect with Caryn O'Sullivan https://www.draperystreet.com/ Caryn O'Sullivan on LinkedIn cosullivan@draperystreet.com   About Andrea Butcher Andrea Butcher is a visionary business leader, executive coach, and keynote speaker—she empowers leaders to gain clarity through the chaos by being MORE of who they already are. Her experiences—serving as CEO, leading at an executive level, and working in and leading global teams—make her uniquely qualified to support leadership and business success. She hosts the popular leadership podcast, Being [at Work] with a global audience of over 600,000 listeners and is the author of The Power in the Pivot (Red Thread Publishing 2022) and HR Kit for Dummies (Wiley 2023).   Connect with Andrea https://www.abundantempowerment.com/ Connect with Andrea Butcher on LinkedIn  https://www.linkedin.com/in/leaderdevelopmentcoach/   Abundant Empowerment Upcoming Events https://www.abundantempowerment.com/events   Subscribe to the Podcast Subscribe in Apple Podcasts Subscribe in Spotify    

We often think our reactions at work are about what's happening in the moment: a frustrating colleague, a difficult conversation, or a stressful situation.But what if those reactions are actually coming from somewhere else?For many managers, moments of irritation, defensiveness, or emotional overwhelm can feel confusing or even unprofessional. But these responses aren't random and they're not a sign that something is wrong with you.Fortunately, this week's guest explains how our past experiences shape our present-day interactions and how developing self-awareness can help us respond more thoughtfully instead of reacting automatically.Nidhi Tewari is a therapist and leadership expert who helps individuals and organizations build emotional intelligence, navigate interpersonal dynamics, and create healthier, more connected workplaces.In this conversation, we explore why certain people trigger us, how to recognize when your reaction is disproportionate to the moment, and a simple framework you can use to regulate your emotions and lead more effectively. We also discuss how to support team members through difficult moments without crossing the line into becoming their therapist.Conversation Topics(00:00) Introduction(01:41) The Science of Attunement: How We Sync With Others(03:38) Body Language, Energy, and Emotional Contagion(05:11) Attuning to Organizational Culture and Unspoken Norms(06:37) Case Study: Supporting Neurodivergent Teams(08:28) The CHECK-IN Framework for Difficult Conversations(13:32) Attunement in Remote Work: What Changes(15:56) Spotting Behavioral Shifts and Subtle Signals(17:18) Connection Gaps: Why Conversations Break Down(23:27) From Fixer to Explorer + A Story of Great Leadership(32:41) [Extended Episode Only] How to support employees while maintaining boundaries(36:52) [Extended Episode Only] The importance of normalizing and validating emotions(39:21) [Extended Episode Only] The right way to refer employees to additional support

Preparing a global team for a world that changes by the minute can feel like a race against time, especially when 80% of jobs face major shifts by 2030. In this episode, we tackle the challenge of turning that fear into a high-performance culture that stays ahead of the technology curve. Tracy Platt, CHRO of Newell Brands, joins us to explore top strategies for AI adoption, focusing on the move toward "agentic commerce" and the urgent need for AI literacy across the whole company. We also unpack simple ways to put AI into daily work, like cutting performance management review times from two hours down to 30 minutes. Our discussion highlights the shift from tracking vanity metrics to measuring real business results and why human judgment is the ultimate guardrail for AI-driven work. Tracy shares how managing ambiguity has become the most valuable currency for modern leaders in this brave new world. For CHROs, this episode is your clear roadmap for leading your talent strategy and workforce planning through the rapid evolution of the future of work. Watch the full video on YouTube ---------- Start your day with the world's top leaders by joining thousands of others at Great Leadership on Substack. Just enter your email: ⁠⁠https://greatleadership.substack.com/ Quick heads-up: my new book, The 8 Laws of Employee Experience, is a practical playbook for building an environment where people do their best work—order a copy here: 8EXlaws.com

April 3, 2026: Two major academic papers dropped today alongside fresh labor market data, and together they paint the clearest picture yet of what AI will actually do to the economy and to work. Stanford economists show that 87% of U.S. productivity growth since 1950 came from automation — and explain why AI's impact will be real but slower than the hype due to "weak links" in production. A Chicago Fed forecasting paper reveals that even expert economists admit the range of outcomes is genuinely wide. On top of that: AI is now the #1 cited reason for tech layoffs, a new Forrester study finds most workers still don't know how to use the AI tools their companies deployed, Jack Dorsey argues AI should replace middle management entirely, a startup built an AI coworker that monitors your work and reports to your boss, and OpenAI just bought a media company to control the narrative. Seven stories, one through line: the disruption is real, the timeline is uncertain, and the window to prepare is open right now. Watch on Youtube ---------- Start your day with the world's top leaders by joining thousands of others at Great Leadership on Substack. Just enter your email: ⁠⁠https://greatleadership.substack.com/ Future-ready organizations are built, not hoped for. My latest book, -The 8 Laws of Employee Experience shows how. Preorder here: 8EXlaws.com

The first quarter of 2026 was not just a collection of headlines. It was a definitive "hard reset" for the global workforce, marking the moment where the gap between legacy systems and the new AI-driven reality finally collapsed. In this episode of Future Ready Leadership, we're revisiting the top stories that made it to our Best of the First Quarter edition. We start with the trillion-dollar software sell-off, where the market's reaction to AI-driven workflows signaled a massive shift from humans performing manual tasks to supervising automated systems. This move toward radical accountability is further exemplified by Citigroup's declaration of the end of the "effort era," as CEO Jane Fraser mandated that employees be judged solely on measurable results rather than visible busy work. We then examine Amazon's internal talent mobility strategy, which reframes automation-related job changes as an opportunity for redeployment by giving staff 90 days to find new internal roles. This leads into a discussion on the reset of the HR technology operating model, as boards begin to question the value of traditional seat-based licensing now that AI is becoming the primary interface for data. Finally, we analyze Accenture's decision to tie promotions to AI usage, highlighting the need for a "human judgment receipt" to ensure leaders are rewarding actual performance improvement rather than mere "corporate theater". Watch the full video on YouTube ---------- Start your day with the world's top leaders by joining thousands of others at Great Leadership on Substack. Just enter your email: ⁠⁠https://greatleadership.substack.com/ Quick heads-up: my new book, The 8 Laws of Employee Experience, is a practical playbook for building an environment where people do their best work—order a copy here: 8EXlaws.com

March 24, 2026: Three major research reports dropped today with a combined picture of where AI and work actually stand right now. A landmark NBER working paper of nearly 750 CFOs finds AI had zero measurable employment effect in 2025 — but projects roughly 500,000 job losses this year, concentrated in clerical and administrative roles. The same paper finds a productivity paradox: executives believe AI is working before the revenue proves it, echoing a pattern economists last saw with the personal computer. Anthropic's new Economic Index reveals something most organizations are completely missing: experienced AI users have a 10% higher success rate than newcomers — not because of what they're doing, but because of how long they've been doing it. AI fluency compounds like a skill, not a software license. And a major Gallup survey finds college graduates are more pessimistic about finding a job than at any time since 2013, with software developer postings down 29% and marketing down 27% — but the real explanation goes deeper than AI displacement alone. Watch the full video on YouTube ---------- Start your day with the world's top leaders by joining thousands of others at Great Leadership on Substack. Just enter your email: ⁠⁠https://greatleadership.substack.com/ Quick heads-up: my new book, The 8 Laws of Employee Experience, is a practical playbook for building an environment where people do their best work—order a copy here: 8EXlaws.com

The real bottleneck to AI isn't the code; it's our own ego. We're so hooked on being the "expert" that we've forgotten how to be beginners again, and in a world changing this fast, that's a dangerous place to be. If we want to move forward, we must trade the safety of our legacy habits for the "productive discomfort" of constant unlearning. In this episode, Microsoft's Executive Vice President and Chief People Officer, Amy Coleman, joins us to talk about managing 220,000 employees through a growth mindset and explore the deep link between AI, culture, and leadership. Amy shares how to embrace adaptive leadership, which basically means leading even when you don't have all the answers. She explains why decreasing proximity is the secret to keeping trust alive during massive change by bringing employees closer to the "why" behind every decision. We get tactical as we uncover strategies for large-scale re-skilling, shifting from just tracking activity to rewarding real impact, and using talent redeployment to make sure people can grow their careers without leaving the company. Amy highlights why human judgment and empathy are more valuable than ever, how responsible AI is non-negotiable, and how Microsoft stays scrappy by letting "citizen developers" use AI to disrupt old systems from the bottom up. This episode is your guide to scaling a culture where employees feel like the company truly has their back as they reinvent their careers. ---------- Start your day with the world's top leaders by joining thousands of others at Great Leadership on Substack. Just enter your email: ⁠⁠https://greatleadership.substack.com/ Quick heads-up: my new book, The 8 Laws of Employee Experience, is a practical playbook for building an environment where people do their best work—order a copy here: 8EXlaws.com

March 20, 2026:  The White House dropped its national AI legislative framework today — I go through the whole thing, because there's a provision about preempting state AI laws that is one of the most consequential things to happen in AI policy in years. A columnist at The Sunday Times made an argument that stopped me: the real AI risk isn't losing your job — it's what happens to your retirement if AI disrupts your career at 50 instead of 30. Most people aren't thinking about it this way. They should be. Jensen Huang proposed paying engineers in AI tokens worth half their salary, on top of cash. I explain what tokens are, why elite engineers are leaving high-paying jobs over GPU access, and what it means that the unit of value in the AI economy is shifting from time to compute. The New York Times is calling it tokenmaxxing. And JPMorgan deployed AI to monitor junior bankers' hours — not because they're over-reporting, but because they're deliberately hiding how much they're actually working. Watch the full episode on YouTube ---------- Start your day with the world's top leaders by joining thousands of others at Great Leadership on Substack. Just enter your email: ⁠⁠https://greatleadership.substack.com/ Stop patching problems and start designing an intentional workplace. The 8 Laws of Employee Experience gives you the how. Order a copy here: 8EXlaws.com

March 19, 2026: Jensen Huang had one of the biggest weeks in tech at Nvidia's GTC — but his sharpest line wasn't about chips. When asked why companies are laying off workers, he said simply: because they're out of imagination. We unpack what that means, plus his surprise take on compensation from the All-In podcast. Then Cognizant drops a bombshell update to its 2023 workforce study: 93% of jobs impacted by AI, $4.5 trillion in labor shifting to machines, six years ahead of schedule. Their own words: "We underestimated the technology." But two CEOs are pushing back on the doom narrative — Uber co-founder Travis Kalanick says humans will be "super fine" until AGI arrives, and Tech Mahindra CEO Mohit Joshi argues the demand for human labor isn't going anywhere, and has the data to back it up. We close with JPMorgan Chase's 2026 tech trends report and the concept quietly reshaping what leaders actually do: context engineering. Watch the full episode on YouTube ---------- Start your day with the world's top leaders by joining thousands of others at Great Leadership on Substack. Just enter your email: ⁠⁠https://greatleadership.substack.com/ Stop patching problems and start designing an intentional workplace. The 8 Laws of Employee Experience gives you the how. Order your copy: 8EXlaws.com

Many managers today spend more time on paperwork and individual tasks than actually coaching their teams. This lack of true leadership hurts the employee experience and stops a business strategy from succeeding. In this episode, Emily Field and I talk about her strategic transition from a McKinsey partner to becoming a first-time Chief People Officer at LPL Financial. She shares her initial 30-day "learning tour" where she focused on listening to employees to understand the company's unique culture before building her people strategy. We also unpacked her "People Leader Operating System" and a "talent flywheel" designed to improve the talent lifecycle from hire to retire. We explore the 50/50 performance management split to measure both business outcomes and human values, as well as using AI as a "superpower" to assist work while keeping human judgment as the main partner. Emily also explains the "people P&L" dashboard to track leadership data, the "align-empower-reinforce" model for training 1,300 leaders, and the importance of rewiring business processes to remove friction for employees. For CHROs, this is your guide to scaling a people-first culture and building a future-proof organization. ---------- Start your day with the world's top leaders by joining thousands of others at Great Leadership on Substack. Just enter your email: ⁠⁠https://greatleadership.substack.com/ Future-ready organizations are built, not hoped for. My latest book, -The 8 Laws of Employee Experience shows how. Order here: 8exlaws.com

While many companies focus only on buying new AI tools, the real secret to success often lies in changing how leaders think and act to drive a massive business turnaround. In this episode, Anna White, EVP and Chief People Officer at Lumen, joins the show to discuss how a major networking company is transforming its business through a deep focus on leadership and AI. We explore how leaders must shift from being "knowers" to "learners" by embracing curiosity and a growth mindset. The discussion covers practical steps like launching an AI literacy academy for all employees, using "Dare to Lead" training to build courage, and managing the risks of "work slop" by ensuring human judgment always checks AI work. We also dive into real examples of AI pilots, such as the GoalPro tool for aligning targets, and examine how to prepare for a future hybrid workforce where humans manage AI agents. This conversation offers a clear roadmap for HR leaders handling the complex mix of culture change and digital transformation. ---------- Start your day with the world's top leaders by joining thousands of others at Great Leadership on Substack. Just enter your email: ⁠⁠https://greatleadership.substack.com/ Future-ready organizations are built, not hoped for. My latest book, -The 8 Laws of Employee Experience shows how. Order here: 8exlaws.com

March 5, 2026: The company making AI (Anthropic) just published real data on what AI is actually doing to jobs — and the finding that should concern everyone isn't layoffs. It's that the hiring door for workers aged 22 to 25 has quietly dropped 14% in AI-exposed fields since ChatGPT launched. Today we cover four stories: Stanford's Erik Brynjolfsson on why minimum wage increases are accelerating robot adoption. Anthropic's brand new labor market study — and why you should read it with a critical eye. The February job cut numbers, which look better than January but hide a more troubling signal. And Vinod Khosla predicting today's five-year-olds will never need jobs — a claim we push back on hard. The data is in. It's more complicated than either side wants to admit.   Watch the full episode on YouTube   ----- Start your day with the world's top leaders by joining thousands of others at Great Leadership on Substack. Just enter your email: ⁠⁠https://greatleadership.substack.com/ Stop patching problems and start designing an intentional workplace. The 8 Laws of Employee Experience gives you the how. Order your copy: 8EXlaws.com

March 6, 2026: The U.S. economy lost 92,000 jobs in February — and the headline number is almost the least interesting part of the story. When you break down where the losses actually came from, you get a picture far more complicated than the AI-took-our-jobs narrative dominating social media right now. Healthcare, tech, federal government, manufacturing, transportation — each sector tells a different story, and together they reveal a labor market being squeezed from multiple directions at once: AI, tariffs, Baby Boomer retirements, post-pandemic correction, and a geopolitical shock that just sent oil past $87 a barrel. Meanwhile, the Fed is openly questioning whether it even has the tools to respond — because cutting rates doesn't create jobs for people whose skills have structurally shifted out of demand. Also this week: Uber's CEO says don't come here if you want to coast — and why that lands so differently in this economic moment. A new survey reveals that 90% of companies have AI chatbots but almost none have integrated AI into real workflows — and that gap is driving some dangerous workforce decisions. And the Bank of England just started war-gaming what happens if AI triggers a full economic shock.  Watch on YouTube ----- Start your day with the world's top leaders by joining thousands of others at Great Leadership on Substack. Just enter your email: ⁠⁠https://greatleadership.substack.com/ Looking for what actually moves the needle on performance and retention? It's in The 8 Laws of Employee Experience. Order here: 8EXlaws.com

March 3, 2026: The hype around AI and jobs is loud. The actual data tells a more nuanced story. This week, Stanford economist Nick Bloom released the most rigorous study yet on AI's impact on employment and productivity — surveying nearly 6,000 executives across four countries with the Federal Reserve and Bank of England. The findings are striking: 90% of firms report zero employment impact from AI so far, yet US executives are planning to cut over two million jobs in the next three years based on gains that haven't materialized yet. We break down what that gap means for workers, leaders, and organizations. Plus: CNN pushes back on the viral AI doom-loop narrative — and why "don't freak out yet" isn't the same as "you're fine." Why 43% of workers want to change careers but almost none will — and the psychological trap behind what researchers are calling "job hugging." And the central irony of the AI economy: the companies spending trillions to automate knowledge work can't build the infrastructure to run it because there aren't enough electricians — and why Gen Z is starting to pay attention. ---------- Start your day with the world's top leaders by joining thousands of others at Great Leadership on Substack. Just enter your email: ⁠⁠https://greatleadership.substack.com/ Quick heads-up: my new book, The 8 Laws of Employee Experience, is a practical playbook for building an environment where people do their best work—order a copy here: 8EXlaws.com

March 4, 2026: The ECB just released new data showing companies that use AI are hiring, not firing — but the full story of what happened to bank tellers reveals why that optimism has a shelf life. USAA CEO Juan Andrade says Gen Z won't be as well off as Boomers and Gen X, and the numbers are stark: entry-level job postings down 29% globally, Gen Z financial insecurity up 18 points in a single year, and an average net worth of negative $22,000. Slack cofounder Stewart Butterfield says most of what passes for work in large organizations isn't actually work — he calls it hyper-realistic worklike activities, and the data shows it's costing U.S. companies $37 billion a year in ineffective meetings alone. And a neuroscientist who testified before the U.S. Senate says Silicon Valley convinced schools they were broken when they weren't, spent $30 billion putting screens in classrooms, and produced the first generation in modern history to score lower on cognitive tests than their parents — and now AI in classrooms is about to repeat the exact same mistake. Watch the full episode on Youtube ----- Start your day with the world's top leaders by joining thousands of others at Great Leadership on Substack. Just enter your email: ⁠⁠https://greatleadership.substack.com/ If you lead people, you design experiences—do it on purpose with The 8 Laws of Employee Experience. Order now: 8EXlaws.com

Many parents and leaders are wondering if a college degree is still worth the high educational costs. With student debt reaching nearly $2 trillion and the AI impact changing the future of work, the traditional path to success is facing a major disruption. In this episode, Eric Gertler, Executive Chairman and CEO of US News and World Report, joins us to talk about the "broken compact" in higher education and how college rankings are changing as consumer trust falls. We explore how university leadership must move away from focusing on real estate growth and instead prioritize critical thinking, internships, and lifelong learning. We also cover the growing demand for high-paying trades like electrical work over four-year degrees and a story from Eric's time in government where a hospital leader identified the need for data analysts years before it became a trend. This episode helps CHROs build better talent strategies by showing how to find and train workers based on their actual skill development in a job market where actual skills matter more than a diploma. Watch on Youtube ---------- Start your day with the world's top leaders by joining thousands of others at Great Leadership on Substack. Just enter your email: ⁠⁠https://greatleadership.substack.com/ Quick heads-up: my new book, The 8 Laws of Employee Experience, is a practical playbook for building an environment where people do their best work—order a copy here: 8EXlaws.com