Podcast appearances and mentions of katie mares

In this episode, Mark Ledlow is joined by Katie Mares for an empowering conversation with a passionate advocate for women, focused on helping victims of abuse and addressing issues like addiction, notably pornography, and its impact on personal relationships. They discuss the importance of consistency in building credibility on social media, the emotional struggles in overcoming addiction, and the power of purpose-driven life and business practices. Key insights include practicality of facing adversity, methods to maintain mental health, and the significance of genuine human connections post-pandemic. Katie also shares her journey from survival to thriving and emphasizes serving others over chasing monetary gains.Learn about all this and more in this episode of The Fearless Mindset Podcast.KEY TAKEAWAYSAddiction Awareness: Pornography is discussed as an addiction that affects both men and women, impacting their personal and relational lives.Power of Consistency: Real credibility on social media is built through consistent effort rather than just frequent postings.Serving Others: Prioritizing genuine relationships and serving others over chasing money can lead to long-term success and fulfillment.Emotional Connection in Business: Building trust and loyalty requires emotional connection rather than a purely transactional approach.Personal Growth: Katie Mares shares her transformative journey from survival to thriving, emphasizing the importance of self-worth and resilience.Positive Energy: Choosing to focus on positivity can significantly affect one's personal and professional life.Unique Individuality: Everyone is unique and has a significant value to bring to the world.QUOTES"Consistency builds credibility." – Katie Mares"When you chase money, you miss the joy in the journey." – Katie Mares"The joy is all around, look for it." – Katie Mares"You are so unique, the world needs you just as you are." – Katie Mares"Without a doubt, life and business are the same thing; your personal life transfers into your business life." – Mark LedlowGet to know more about Katie Mares:LinkedIn: https://www.linkedin.com/company/katie-mares-consulting/To hear more episodes of The Fearless Mindset podcast, you can go to https://the-fearless-mindset.simplecast.com/ or listen to major podcasting platforms such as Apple, Google Podcasts, Spotify, etc. You can also subscribe to the Fearless Mindset YouTube Channel to watch episodes on video.

In this episode, Mark Ledlow is joined by Katie Mares for an empowering conversation with a passionate advocate for women, focused on helping victims of abuse. The guest shares her personal journey of overcoming an abusive relationship and discusses her mission to build a supportive community called Ladies Take Control. She highlights the importance of personal agency, discovering purpose, and fostering supportive networks. Additionally, the guest introduces her upcoming app, which will offer resources and anonymity for women, including courses by notable figures like Laurel Langmire. The episode also touches on challenges such as women's hesitation to apply for jobs, the significance of mental strength, and the transformative power of faith. Overall, the conversation emphasizes proactive change and empowerment in the face of adversity, encouraging women to rise above fear and societal limitations.Learn about all this and more in this episode of The Fearless Mindset Podcast.KEY TAKEAWAYSEmpowerment: Katie shares her journey and mission to empower women through her community app, Ladies Take Control, with resources and support.Importance of Community: Highlight the significance of support systems and communities in overcoming personal struggles and adversities.Choice and Control: Stress the power of making personal choices and taking control of one's life, aligning with the theme of finding purpose in controllable aspects.Mental Health: Discuss coping mechanisms like exercise, breath work, and leveraging a supportive network for managing PTSD and other stresses.Faith and Transformation: Katie's story of finding faith and using it as a foundation to rebuild her life and help others.Encouraging Women's Voices: Advocate for women to speak up, take risks, and challenge corporate and societal norms to close the equality gap.Mindset and Resilience: The importance of a resilient and empowering mindset in overcoming obstacles and achieving personal and professional goals.QUOTES"I'll take all of the heat. I will walk through the fire. I will receive those burns with honor, if that means I help even just one woman get out." - Katie Mares"I encourage women to make wise choices." - Katie Mares"The choice to think differently, to have belief in yourself, to take a risk, to switch that mindset. That choice is all yours." - Katie Mares"So you don't have to have a victim mindset. I'm a victim. I choose not to have a victim mindset." - Katie Mares"There's some, it's, whatever it is, most people are comfortable with the universe. ... But believing that there is something bigger than us allows us to shop for hope and faith that you can do more than what you're experiencing right now in life." - Katie MaresGet to know more about Katie Mares:LinkedIn: https://www.linkedin.com/company/katie-mares-consulting/To hear more episodes of The Fearless Mindset podcast, you can go to https://the-fearless-mindset.simplecast.com/ or listen to major podcasting platforms such as Apple, Google Podcasts, Spotify, etc. You can also subscribe to the Fearless Mindset YouTube Channel to watch episodes on video.

Shop My Favorite Skincare Join The Unshakable Confidence Challenge In this episode of The PowerFemme Podcast, Heidi sits down with TEDx speaker, best-selling author, and brand experience expert Katie Mares, who shares her raw and empowering journey of overcoming domestic abuse and finding her purpose. Katie opens up about her struggles with postpartum depression, the emotional and physical abuse she endured, and how she ultimately transformed her pain into power. Listen in as Katie discusses: How to rise above trauma and reclaim your identity The importance of not looking back when you're building your future Breaking free from financial dependence in abusive relationships How positive affirmations can reshape your reality The power of making intentional decisions to live your purpose Katie's story will inspire you to embrace your worth, trust your intuition, and move forward with confidence. Important Links: Connect with Katie Mares on LinkedIn: LinkedIn Follow Katie on Instagram: Instagram Ladies Take Control Podcast --- Support this podcast: https://podcasters.spotify.com/pod/show/powerfemme/support

In this episode, Mark Ledlow is joined by branding expert Katie Mares as she shares her journey through adversity and her fearless mindset. Katie discusses her expertise in branding, the significance of providing a human-focused customer experience, and the limitations of relying solely on AI. She also highlights the physiological differences in consumer behavior between men and women, emphasizing the importance of emotional engagement in business. Furthermore, Katie opens up about her personal struggles with domestic abuse and her mission to empower women to find courage during dark times. This episode delves into the power of choice, human connection, and the impact of real experiences.Learn about all this and more in this episode of The Fearless Mindset Podcast.KEY TAKEAWAYSHuman Connection vs. AI: The importance of genuine human interaction in branding and customer experience, and why AI cannot replace personal touch.The Influence of Women: How women drive a significant portion of global consumption and the impact of their buying decisions across generations.Brand Experience: The necessity for brands to create memorable, emotional experiences rather than relying solely on digital solutions and AI.Value Over Sales: How offering value rather than direct sales pitches builds lasting relationships and loyalty with clients.Courage in Adversity: Katie's journey of overcoming personal challenges and how her mission is to inspire others to face their fears with courage.QUOTES"Your customers are not bots. They're humans that crave human interaction.""You need to cast your experience net wide enough to capture her, because you won't lose him. But if you cast your experience net just to capture him, you'll lose her.""Courage isn't doing things in the absence of fear; it's doing it when you're walking through fear."Get to know more about Katie Mares:LinkedIn: https://www.linkedin.com/company/katie-mares-consulting/To hear more episodes of The Fearless Mindset podcast, you can go to https://the-fearless-mindset.simplecast.com/ or listen to major podcasting platforms such as Apple, Google Podcasts, Spotify, etc. You can also subscribe to the Fearless Mindset YouTube Channel to watch episodes on video.

Have you ever found yourself being criticized or belittled by your inner voice? If you have, you're not alone. Many victims of narcissistic abuse still hear the voices of their abuser, even years after cutting contact. These negative voices can make it difficult to recover, heal, and move on in life. But what exactly is the inner voice and how does it affect us? What prompted this episode? A woman from the Ladies Take Control community who was brave enough to reach out to host, Katie Mares. In this solo episode, Katie discusses the impact of negative self-talk, particularly for those in abusive situations, and the importance of positive self-talk in shaping one's reality. She emphasizes how a a positive mindset can contribute to both healing and personal growth, providing practical advice on how to shift from negative to positive. Learn more about your ad choices. Visit megaphone.fm/adchoices

In part two on the topic of intimate partner violence (IPV), host Katie Mares interviews survivor Cait Alexander, a victim who is fighting the Canadian justice system with her constant advocacy and activism. They discuss the importance of taking action to support victims and survivors, the need for legislative change to prevent intimate partner violence, and the role of awareness, funding, and legislation in creating lasting change. They also highlight the prevalence of intimate partner violence and the need for victims to be heard and supported. Cait shares her personal experience with the legal system and discusses the importance of community support, self-care, and accessing resources for healing. Cait Alexander is a multifaceted artist – actress, singer, model, songwriter, pianist, composer, and poet. Her ambition in every medium is to tell the most honest story. From her small town Canadian roots, to a career on the International stage starting in fashion, Cait has walked the world's runways and graced magazine covers all over. Having started in theatre as a child, Cait has risen to roles in countless commercials, major TV shows and films: The Handmaids Tale, Clarice, My Next Door Nightmare and Spinning Gold. She has even starred in Bollywood movies, while embracing working in diverse cultures. She has a BA in Theatre from York University in Toronto and Certificate in Film/TV Composing from Berklee College of Music and has completed Royal Conservatory Level 8 Piano and Theory 2. She has a vested interest in studying law and is working towards taking the Bar. Aside from accolades, there is the most important quality: intent. Whatever the medium she aims to connect sincerely with you, through photos, on the screen, by song, and on the page. She hopes you learns something about yourself, heal or become inspired to your own greatness. Cait is hosting and co-chairing a Gala at the Four Seasons in Toronto on October 24th, 2024 with Shelter Movers, members of the NHL, billionaires, celebrities, and more will be in attendance. Follow her instagram or connect with Cait on her website for updates: https://www.caitalexander.com/ Read more: CTV News (https://toronto.ctvnews.ca/attempted-murder-is-not-a-priority-victims-of-tossed-out-cases-speak-out-amid-lower-ont-justice-funding-1.6826046) CP24 (https://www.cp24.com/news/attempted-murder-is-not-a-priority-victims-of-tossed-out-cases-speak-out-amid-lower-ont-justice-funding-1.6826067) CityNews Toronto (https://toronto.citynews.ca/2024/03/28/stop-with-the-excuses-emotional-appeals-to-overhaul-court-system-amid-growing-backlogs/) Global News (https://www.youtube.com/watch?v=iXsYIrbY7Vk) Cait's favourite Yoga instructor on Youtube: https://www.youtube.com/user/yogawithadriene Sign the petition Katie and Cait reference in this episode: https://www.ontariondp.ca/bill-173 Read more about Bill 173: https://www.ola.org/en/legislative-business/bills/parliament-43/session-1/bill-173 https://www.cp24.com/news/intimate-partner-violence-could-be-declared-an-epidemic-in-ontario-after-ford-gov-t-says-it-will-back-ndp-bill-1.6841266 https://www.ontariondp.ca/news/ontario-ndp-bill-brings-ontario-one-step-closer-declaring-intimate-partner-violence-epidemic RESOURCES Resources in Canada for Family and Intimate Partner Violence The Assaulted Women's Helpline is a free, anonymous telephone line for women in Ontario experiencing any form of abuse. National Child Abuse Hotline: 24/7 at 1-800-422-4453 National Domestic Violence Hotline: 24/7 at 1-800-799−7233 National Sexual Assault Hotline: 24/7 at 1-800-656-4673 National Suicide Prevention Lifeline: 24/7 at 1-800-273-8255 Substance Abuse and Mental Health Services Administration (SAMHSA) Helpline: 24/7 at 1-800-622-4357 Crisis Text Line: 24/7 text DS to 741741 Find out more information about the Ladies Take Control Community: https://ladiestakecontrol.com/ Learn more about your ad choices. Visit megaphone.fm/adchoices

In this episode, Katie Mares discusses her personal experience with intimate partner violence (IPV) and highlights the importance of recognizing IPV as an epidemic. She shares her positive experience attending a bill hearing for Bill 173, which aims to declare IPV as an epidemic in Ontario. Katie emphasizes the need for prevention, promoting health, and prolonging life in addressing IPV. She also discusses the impact of IPV on individuals and society, including the mental health toll, economic consequences, and the importance of breaking the silence surrounding IPV. Katie encourages listeners to sign a petition in support of Bill 173 and thanks the London Abused Women's Centre, survivors, government officials, and supporters for their efforts in addressing IPV. Sign the petition Katie mentions in this episode: https://www.ontariondp.ca/bill-173 Listen to the recent episode with guest Jennifer Dunn Read more about Bill 173: https://www.ola.org/en/legislative-business/bills/parliament-43/session-1/bill-173 https://www.cp24.com/news/intimate-partner-violence-could-be-declared-an-epidemic-in-ontario-after-ford-gov-t-says-it-will-back-ndp-bill-1.6841266 https://www.ontariondp.ca/news/ontario-ndp-bill-brings-ontario-one-step-closer-declaring-intimate-partner-violence-epidemic RESOURCES Resources in Canada for Family and Intimate Partner Violence The Assaulted Women's Helpline is a free, anonymous telephone line for women in Ontario experiencing any form of abuse. National Child Abuse Hotline: 24/7 at 1-800-422-4453 National Domestic Violence Hotline: 24/7 at 1-800-799−7233 National Sexual Assault Hotline: 24/7 at 1-800-656-4673 National Suicide Prevention Lifeline: 24/7 at 1-800-273-8255 Substance Abuse and Mental Health Services Administration (SAMHSA) Helpline: 24/7 at 1-800-622-4357 Crisis Text Line: 24/7 text DS to 741741 Find out more information about the Ladies Take Control Community: https://ladiestakecontrol.com/ Learn more about your ad choices. Visit megaphone.fm/adchoices

In this podcast episode, Dr. Jonathan H. Westover talks with Katie Mares about resilience building and women's empowerment. As a brand experience expert, TED talk speaker,  and #1 Best Selling Author of CustomHER Experience, Katie Mares (linkedin.com/in/katie-mares-ctdp-mcatd-cpsa) knows firsthand the challenges organizations encounter as they strive to design a sustainable and effective CX program tailored for the female consumer. Katie brings to a unique blend of experience, combining her expertise in customer experience, resilience building, and women's empowerment. Using her experiences as a Chief Inspiration Officer, building company infrastructure, and designing customer experience programs, she is now a leading voice for positive, actionable change in the organizations with which she partners. As a highly sought-after speaker, Katie has inspired audiences around the world to think differently about the female consumer, customer experience, and leadership. She has worked with globally recognized brands, including Volvo, Honda, Celebrity Cruises, and Canada Post. Check out all of the podcasts in the HCI Podcast Network! Check out the ⁠HCI Academy⁠: Courses, Micro-Credentials, and Certificates to Upskill and Reskill for the Future of Work! Check out the LinkedIn ⁠Alchemizing Human Capital⁠ Newsletter. Check out Dr. Westover's book, ⁠The Future Leader⁠. Check out Dr. Westover's book, ⁠'Bluer than Indigo' Leadership⁠. Check out Dr. Westover's book, ⁠The Alchemy of Truly Remarkable Leadership⁠. Check out the latest issue of the ⁠Human Capital Leadership magazine⁠. Each HCI Podcast episode (Program, ID No. 655967) has been approved for 0.50 HR (General) recertification credit hours toward aPHR™, aPHRi™, PHR®, PHRca®, SPHR®, GPHR®, PHRi™ and SPHRi™ recertification through HR Certification Institute® (HRCI®). Each HCI Podcast episode (Program ID: 24-DP529) has been approved for 0.50 HR (General) SHRM Professional Development Credits (PDCs) for SHRM-CP and SHRM-SCPHR recertification through SHRM, as part of the knowledge and competency programs related to the SHRM Body of Applied Skills and Knowledge™ (the SHRM BASK™). Human Capital Innovations has been pre-approved by the ATD Certification Institute to offer educational programs that can be used towards initial eligibility and recertification of the Certified Professional in Talent Development (CPTD) and Associate Professional in Talent Development (APTD) credentials. Each HCI Podcast episode qualifies for a maximum of 0.50 points.

In this conversation, Katie Mares and Psychotherapist Carlen Costa discuss topics and tools related to sexual assault, domestic abuse, and the importance of self-care. They explore concepts such as manipulation, narcissism, and gaslighting, and how these behaviors can contribute to trauma bonds. The conversation explores the dynamics of abusive relationships and the reasons why victims may stay in them. It emphasizes that being in an abusive relationship is not a reflection of the victim's worth or choices, but rather the result of the abuser's intentions. Victim-blaming and self-gaslighting are common responses that hinder victims from recognizing the red flags and leaving the relationship. The conversation also delves into the concept of fear being disguised as love, where intense emotions and hyper-arousal can be mistaken for love and excitement. It highlights the importance of validating one's own experiences, seeking support from others, and creating a safety plan to break free from the cycle of abuse. In this part of the conversation, Carlen shares her personal experience of sexual assault and the impact it had on her. They discuss the importance of holding perpetrators accountable, the importance of checking in with oneself and seeking validation when boundaries are crossed. Carlen Costa is a dynamic OCSWSSW psychotherapist, clinical sexologist, psychedelic-assisted psychotherapist and cannabis educator based in London, Ontario, Canada. She engages you to learn how to love yourself and others better through her revolutionary love and mental wealth lifestyle brand that is committed to making a positive impact.  Her passion for empowering others extends to her role as the host of The Spicy Fat Podcast, where she delves into topics ranging from ADHD, weight loss, positive body image, mental health, love, relationships, to cannabis and psychedelics. This podcast, available on YouTube, reflects Carlen's mission to guide women entering their 40s in understanding their bodies, brains, and hearts while fostering radical self-love. Find out more about Carlen Costa and her practice: https://www.carlencosta.com/ April is Sexual Assault Awareness Month https://opdv.ny.gov/april-sexual-assault-awareness-month April is Sexual Assault Awareness month; a month of solidarity dedicated to sexual assault victims. It's meant to raise awareness about the prevalence of sexual assault and violence while sharing information and resources to foster a great understanding of consent. Some statistics from www.sexassault.ca: 1 in 4 women in North America will be sexually assaulted in their lifetime. For every 100 incidents in Canada, only 6 are reported to police. Over 80% of sex crime victims in Canada are women. Fewer than half of sexual assault cases in adult criminal court result in a guilty verdict. (www.justice.gc.ca) Resources in Canada for Family and Intimate Partner Violence A note from the Women in Media Network: The WIMN is proud to support organizations that provide relief and guidance to women and girls who have been subjected to violence, trafficking, and/or homelessness. Proceeds from Women in Media Network launch merchandise will support the London Abused Women's Centre: https://www.womeninmedia.network/. Access the London Abused Women's Centre: https://www.lawc.on.ca/ The Assaulted Women's Helpline is a free, anonymous telephone line for women in Ontario experiencing any form of abuse. National Child Abuse Hotline: 24/7 at 1-800-422-4453 National Domestic Violence Hotline: 24/7 at 1-800-799−7233 National Sexual Assault Hotline: 24/7 at 1-800-656-4673 National Suicide Prevention Lifeline: 24/7 at 1-800-273-8255 Substance Abuse and Mental Health Services Administration (SAMHSA) Helpline: 24/7 at 1-800-622-4357 Crisis Text Line: 24/7 text DS to 741741 Find out more information about the Ladies Take Control Community: https://ladiestakecontrol.com/ Learn more about your ad choices. Visit megaphone.fm/adchoices

How to Elevate Customer Experience and Strengthen Loyalty  Shep Hyken interviews Katie Mares, brand experience expert and best-selling author of CustomHER Experience. She talks about the 5 steps to creating a 5-star customer experience and the importance of genuine human connection to win over customers.  This episode of Amazing Business Radio with Shep Hyken answers the following questions and more:    What five steps are crucial for creating a five-star customer service experience?  How can language and tone significantly impact customer service interactions?  What are the potential drawbacks of companies relying solely on AI and technology for customer interactions?  How does the human touch impact customer experiences in an increasingly tech-driven world?  How does service recovery contribute to building customer loyalty and trust?  Top Takeaways:    Katie has shared the five steps to a five-star service on her previous episode on Amazing Business Radio. We are bringing it back as a reminder, plus more insights, examples, and actionable tips!    #1 What you say and how you say it matters. Focus on the language and tone you use to communicate with your customers.  #2 Use your customer's name. Break down those walls immediately to create that instant connection.  #3 Be genuine. Customers want to know that you care, not just that you have to care.  #4 Anticipate their needs and deliver that plus one. Customers will give you the information, listen, and use what you know to elevate their experience. #5 Be a hero. Sometimes, humans drop the ball. Service recovery doesn't just fix the problem, it restores confidence.  Women influence $43 trillion of worldwide spending annually. They also refer businesses they like 25% to 35% more than men. They influence 3 to 5 generations of spending. If you provide a good experience, you are not only earning her money and loyalty, but she is referring you to everyone in her orbit.     While technology plays an important role in customer service, it should include the essential element of human interaction. Maintaining a balance between technology and human connection is crucial to providing a holistic and satisfying customer experience.    Plus, Shep and Katie discuss how a good customer experience can double your revenue in 36 months. Tune in!  Quote:   "Often, we forget that our customers are humans who want an experience. Our sales systems and processes make the experience smoother, but they don't make the experience. It is up to us to elevate that experience and create trust that will lead to customer loyalty, increased referrals, and increased revenue."  About:    Katie Mares is a brand experience expert, TED talk speaker, and #1 Best Selling Author of CustomHER Experience.  Shep Hyken is a customer service and experience expert, New York Times bestselling author, award-winning keynote speaker, and host of Amazing Business Radio.   Learn more about your ad choices. Visit megaphone.fm/adchoices

As a brand experience expert, TED talk speaker,  and #1 Best Selling Author of CustomHER Experience, Katie knows firsthand the challenges organizations encounter as they strive to design a sustainable and effective CX program tailored for the female consumer. Using her experiences as a Chief Inspiration Officer, building company infrastructure, and designing customer experience programs, she is now a leading voice for positive, actionable change in the organizations with which she partners. As a highly sought-after speaker, Katie has inspired audiences around the world to think differently about the female consumer, customer experience, and leadership. She has worked with globally recognized brands, including Honda, Celebrity Cruises, and Canada Post. Katie speaks with Sharon about channeling her own personal challenges to inspire change through her online community that addresses both professional and personal development so women can take control of their future. Learn more about Katie at katiemares.com  

This week, I have the pleasure of chatting with the extraordinary Katie Mares, as we explore the captivating realm of women's empowerment and the distinctive complexities of the female brain.Tune in to hear Katie's inspiring story of triumph over adversity and her mission to uplift women everywhere.If you are a woman looking for actionable advice for personal growth and empowerment this episode is for you --- and if you're a man out there listening in, I invite you to send this to the women that you know and love in your life.Loral's Takeaways:Intro (00:00)Human Experience + AI In Business (05:02)Customer Service + Event Planning (12:26)Women's Empowerment + Taking Control Of One's Life (16:08)Personal Growth + Development (21:22)Gratitude Journaling + Overcoming Negative Self-Talk (25:43)Meet Katie MaresAs a brand experience expert, TED talk speaker, and #1 Best Selling Author of CustomHER Experience, Katie knows firsthand the challenges organizations encounter as they strive to design a sustainable and effective CX program tailored for the female consumer. Using her experiences as a Chief Inspiration Officer, building company infrastructure, and designing customer experience programs, she is now a leading voice for positive, actionable change in the organizations with which she partners. As a highly sought-after speaker, Katie has inspired audiences around the world to think differently about the female consumer, customer experience, and leadership. She has worked with globally recognized brands, including Honda, Celebrity Cruises, and Canada Post.Connect with Katie:https://askloral.com/fivestar Meet Loral Langemeier:Loral Langemeier is a money expert, sought-after speaker, entrepreneurial thought leader, and best-selling author of five books.Her goal: to change the conversations people have about money worldwide and empower people to become millionaires.The CEO and Founder of Live Out Loud, Inc. – a multinational organization — Loral relentlessly and candidly shares her best advice without hesitation or apology. What sets her apart from other wealth experts is her innate ability to recognize and acknowledge the skills & talents of people, inspiring them to generate wealth.She has created, nurtured, and perfected a 3-5 year strategy to make millions for the “Average Jill and Joe.” To date, she and her team have served thousands of individuals worldwide and created hundreds of millionaires through wealth-building education keynotes, workshops, products, events, programs, and coaching services.Loral is truly dedicated to helping men and women, from all walks of life, to become millionaires AND be able to enjoy time with their families.She is living proof that anyone can have the life of their dreams through hard work, persistence, and getting things done in the face of opposition. As a single mother of two children, she is redefining the possibility for women to have it all and raise their children in an entrepreneurial and financially literate environment. Links and Resources:Ask Loral App: https://apple.co/3eIgGcXLoral on Facebook: https://www.facebook.com/askloral/Loral on YouTube: https://www.youtube.com/user/lorallive/videosLoral on LinkedIn:

Episode Disclaimer: This podcast discusses domestic abuse, listener discretion is advised. In this episode, Katie Mares is joined by friend, energy healer and quantum advisor, Holly Bell. The two discuss the topic of domestic abuse and the importance of speaking up. Holly shares about a recent personal experience with abuse, reminding listeners that there are many types of abuse and they are not all physical. Holly discusses the challenges she faced leaving a recent relationship. They emphasize the silence and fear that often prevent women from speaking up about their experiences. The pivotal moment for Holly came when she reached out for support and decided to break the silence. They highlight the importance of community and surrounding oneself with supportive people. Find out more information about the Ladies Take Control Community: https://ladiestakecontrol.com/ Some resources from Katie: National Domestic Violence Hotline Hours: 24/7. Languages: English, Spanish and 200+ through interpretation service Learn more at 800-799-7233 Resources by state on violence against women Resources in Canada for Family and Intimate Partner Violence A note from the Women in Media Network: The WIMN is proud to support of organizations that provide support to women and girls who have been subjected to violence, trafficking, and/or homelessness. The Assaulted Women's Helpline is a free, anonymous telephone line for women in Ontario experiencing any form of abuse. Learn more about your ad choices. Visit megaphone.fm/adchoices

Episode Disclaimer: This podcast discusses domestic abuse, listener discretion is advised. On the first episode of Ladies Take Control, you'll get to know the host, Katie Mares. She discusses her career journey and how she found her passion for inspiring positive change. Katie opens up about the manipulation and abuse she endured in her relationships, including the first instance of physical abuse. She shares some of her personal experiences surrounding domestic abuse, but despite self-doubt, she is determined to be a voice for others and create a supportive community through the Ladies Take Control podcast. Find out more information about the Ladies Take Control Community: https://ladiestakecontrol.com/ Some resources from Katie: National Domestic Violence Hotline Hours: 24/7. Languages: English, Spanish and 200+ through interpretation service Learn more at 800-799-7233 Resources by state on violence against women Resources in Canada for Family and Intimate Partner Violence A note from the Women in Media Network: The WIMN is proud to support of organizations that provide support to women and girls who have been subjected to violence, trafficking, and/or homelessness. The Assaulted Women's Helpline is a free, anonymous telephone line for women in Ontario experiencing any form of abuse. Learn more about your ad choices. Visit megaphone.fm/adchoices

Episode Disclaimer: This podcast discusses domestic abuse, listener discretion is advised. Katie Mares reflects on her 40th birthday and the transformative journey she has been on in the past 90 days. She shares a journal entry from 90 days ago, highlighting the growth and strength she has gained since leaving an abusive relationship. Katie emphasizes some helpful tools for anyone who might find themselves in a similar situation: The importance of community and having a support system Change the way you talk to yourself, be positive and kind. Celebrating wins big and small. Challenge your limiting beliefs Face your fears with courage. Finally, Katie empowers others to share their stories and create a safe space for healing and growth. Connect with the Ladies Take Control Community: https://ladiestakecontrol.com/ Some resources from Katie: National Domestic Violence Hotline Hours: 24/7. Languages: English, Spanish and 200+ through interpretation service Learn more at 800-799-7233 Resources by state on violence against women Resources in Canada for Family and Intimate Partner Violence A note from the Women in Media Network: The WIMN is proud to support of organizations that provide support to women and girls who have been subjected to violence, trafficking, and/or homelessness. The Assaulted Women's Helpline is a free, anonymous telephone line for women in Ontario experiencing any form of abuse. Learn more about your ad choices. Visit megaphone.fm/adchoices

Katie Mares is a best-selling author, a highly sought-after international speaker and the host of Ladies Take Control; a podcast about finding the courage to do hard things. Katie is known for speaking about bravery, resilience, and the power of choice. As a survivor of domestic abuse, she is on a mission to empower women who have lost access to their voices. Katie wants to build a supportive community for those living in fear and self-doubt. Katie's mission is to remind you that there is always a way out and you always have a choice. With a focus on the importance of self-worth and the power of a positive mindset, Katie hopes to inspire women to make brave choices to take control of their lives. Sound Design by Reem Elmaghraby. Learn more about your ad choices. Visit megaphone.fm/adchoices

Join me for my segment on the empowering "Take Control of Your Life Virtual Event" with Katie Mares in an episode that's all about financial education and entrepreneurship. As a single mother who transformed not only my life but also my children's into one of wealth and financial freedom, I'm here to share my journey and the strategies that led to my success.Listen in as I debunk the myth that financial management is overwhelming or out of reach, and offer practical guidance for anyone feeling daunted by the prospect. You too, can empower yourself and your family with financial knowledge and start building a legacy of wealth and today's episode can be your starting point.Meet Katie MaresI truly love creating experiences. You know, breaking the script, making moments stick out above the rest, type experiences. Creating joy for those around me is what I do; it's who I am at the core. I love making people feel special.”Katie began her customer experience journey in 2007 and never looked back. She used her passion for creating experiences and to jump start a career focused on helping organizations create memorable and measurable customer experiences. Katie has navigated various industries, studied from the best and made it her mission to become a brand experience expert.As a female entrepreneur, mom, daughter, and sister, Katie saw a need to captivate the world's most influential consumer; the woman. Katie is now the go-to expert in tailoring experiences to the decision maker, the woman. Connect with Katie Mares:Website: https://katiemares.com/Meet Loral Langemeier:Loral Langemeier is a money expert, sought-after speaker, entrepreneurial thought leader, and best-selling author of five books.Her goal: to change the conversations people have about money worldwide and empower people to become millionaires.The CEO and Founder of Live Out Loud, Inc. – a multinational organization — Loral relentlessly and candidly shares her best advice without hesitation or apology. What sets her apart from other wealth experts is her innate ability to recognize and acknowledge the skills & talents of people, inspiring them to generate wealth.She has created, nurtured, and perfected a 3-5 year strategy to make millions for the “Average Jill and Joe.” To date, she and her team have served thousands of individuals worldwide and created hundreds of millionaires through wealth-building education keynotes, workshops, products, events, programs, and coaching services.Loral is truly dedicated to helping men and women, from all walks of life, to become millionaires AND be able to enjoy time with their families.She is living proof that anyone can have the life of their dreams through hard work, persistence, and getting things done in the face of opposition. As a single mother of two children, she is redefining the possibility for women to have it all and raise their children in an entrepreneurial and financially literate environment. Links and Resources:Ask Loral App: https://apple.co/3eIgGcXLoral on Facebook: https://www.facebook.com/askloral/Loral on YouTube: https://www.youtube.com/user/lorallive/videosLoral on LinkedIn: https://www.linkedin.com/in/lorallangemeier/Money Rules:

In this week's "Owner's Pride" episode, host Dann"E"Williams is joined by Katie Mares, a trailblazing author, trainer, speaker, and hockey mom. Explore the innovative strategies from her book, "Customize Her Experience," where Katie's extensive research illuminates key differences in consumer psychology.  Learn how businesses can enhance their brand journey by offering personalized experiences for both women and men. Katie's findings show that a staggering 86% of customers prefer to pay more for personalized experiences, emphasizing the importance of customer-centric approaches in today's market​​. Katie's role as a Customer Experience and Leadership Expert has not only shaped her book but also her impactful, research-driven presentations​​​​. Don't miss out on this insightful episode packed with actionable strategies for brand transformation. Connect with Katie and learn more about her influential work: Book Link LinkedIn Facebook Instagram Twitter​​.

Get on our list at:  https://www.getinherlane.com/ and follow us on Instagram @getinherlane!Kat and Shan talk with Katie Mares, author of CustomHer Experience. Katie has dedicated her career to transforming the customer experience by focusing on the buying experience from a woman's perspective and educating businesses about how important this is. Women influence a whopping 85% of car-buying decisions in the US. Katie's book is a testament to her passion for promoting inclusion and value within this historically male-dominated industry.  Join us as we delve into her insights, experiences, and the powerful lessons she has to share.Our dialog takes us on a journey from the showroom to the service center, exploring how the physiological differences between men and women shape their buying experiences. We challenge the traditional norms, revealing why it's so important for women to trust and feel good about who they're interacting with. Yet, we don't stop there; Katie also guides us through the nuances of creating a workplace culture that appeals to female talent. From the language used in job postings to the decor of the waiting area, every detail matters in shaping an environment that feels inviting, inclusive, and genuine for women.Wrapping up our enlightening conversation, Katie shares her own journey in the speaking industry, openly discussing the struggles she faced and how she's outmaneuvered them. It's an inspiring tale, reminding us that there is still much work to be done to ensure equality for women within the industry. Her story is a testament to her resilience and determination, inspiring us all to stop waiting for the industry to change and, instead, be the change we wish to see. Follow Katie on Instragram at @katiemaresAmazon link to Katie's Book:  https://www.amazon.com/CustomHer-Experience-Importance-Tailoring-Consumer-ebook/dp/B0BSFZWZ85/ref=sr_1_1?crid=1VVHQAVP65V7Y&keywords=customher+experience+katie+mares&qid=1700095416&sprefix=customher%2Caps%2C184&sr=8-1

In this episode of the Thoughtful Entrepreneur, your host Josh Elledge speaks with the Brand Experience Expert, Katie Mares.Katie Mares is a force to be reckoned with. Her impact is centered on creating standout moments for customers and employees at her dealership and through her work at Perma Shield USA. Her mission is to help male-dominated spaces expand their reach to capture the world's most influential female consumers.Katie shared some eye-opening statistics: 65% of new car purchasers are women, and women make 85% of the decision-making in coupled relationships. Despite these figures, there's an apparent disconnect between the gender of the consumers and the gender of those designing and delivering the buying experience. Men still dominate the upper management and sales roles in the industry.Katie explained an apparent disparity in how men and women are treated when they walk into a dealership. She shared the results of her customer survey, where 87% of women said they would only go to a dealership with their husbands.Katie shed light on the importance of understanding and catering to the needs of female consumers in the automotive industry. There's a need for a shift in the industry that acknowledges and values women's influence and buying power. As Katie Mares continues her mission, we want to see more inclusive and tailored experiences for all consumers in the automotive industry.Key Points from the Episode:Katie Mares' impact and mission in creating standout moments for customers and employeesDisconnect between the gender of consumers and those designing and delivering the buying experienceStatistics on women's influence in car purchasing decisionsDisparity in how men and women are treated at dealershipsResults of Katie's customer survey on women's dealership experiencesImportance of tailoring the buying experience to the individual customerWomen's larger limbic brain and emotional intelligenceWomen's ability to communicate with creativity and logicMen's tendency to communicate only with logic and its impact on relationship-buildingAbout Katie Mares:Katie Mares is a prominent brand experience expert with a deep understanding of organizations' challenges in crafting sustainable and impactful customer experience (CX) programs tailored for female consumers. With a background as Chief Inspiration Officer, she brings extensive expertise in building company infrastructure and designing CX initiatives. Katie is a vocal advocate for positive change within partner organizations, leveraging her master's degree in Adult Training and Development from Schulich School of Business and her certification as a Certified Training and Development Professional (CTDP). A globally sought-after speaker, she has captivated audiences worldwide, reshaping perspectives on female consumers, customer experience, and leadership. Katie has collaborated with renowned brands like Honda, Celebrity Cruises, and Canada Post. Residing in Toronto with her three children, Katie finds balance through travel, consulting, speaking engagements, and personal pursuits like yoga, shoe shopping, and cherished movie nights with her kids.Tweetable Moments:04:21- "The reason I break it down into gender and the reason it's so important is because the men of the industry are not even recognizing the female when coming in with a man, so like right off the bat we have a gender equality issue when it comes to the female consumer."12:48 - "We communicate with creativity and logic which means we can listen to all...

Women are the most influential consumer in the world; they are responsible for influencing $43 trillion of worldwide spending every year. Ironically, most brands heavily overlook women in their branding and marketing strategies. Today, I'm joined by Katie Mares, #1 Best-selling Author, Keynote Speaker, Mom, CX Expert, Entrepreneur, and an expert in helping brands tailor experiences for the world's most influential consumer: women. Katie's book, "CustomHer Experience," helps brands better understand the female consumer and transform the transactional treatment they receive for the interactional experience they crave. In this episode, you'll hear Katie's thoughts on why improving female consumers' experiences should sit at the top of every marketing strategy. Katie talks about the origin of her passion for customer experience, her rocky childhood's influence on her career path, and her inspiration for writing the Amazon Best Seller in Strategy and Competition, Customer Relations, and Sales book "CustomHer Experience."Additionally, you'll hear about Katie's fame story, her biggest fears, lessons learned as a female entrepreneur, and much more. Tune in to episode 70 of The Brand Therapist and learn how tailoring content for the world's most influential consumer can transform your business.In This Episode, You Will Learn:What's Katie's brand about (1:30)Why most brands overlook women in their marketing efforts (3:10)No matter what, there's always a reason to smile (4:50)About Katie's upbringing and what led her to choose this career path (9:00)Katie's fame story (10:10)Three lessons entrepreneurship taught Katie (15:20)Why Katie is obsessed with tailoring content for the female consumer (18:40)Connect with Katie:WebsiteInstagramLinkedInFacebookTwitterGet Katie's book: CustomHer Experience: The Importance of Tailoring Your Brand Experience to the Female ConsumerKatie's linktr.eeLet's Connect!WebsiteLinkedIn Hosted on Acast. See acast.com/privacy for more information.

In this episode of "Facts Not Feelings," we dive deep into the world of consumer experiences and the impact they have on a brand.  Host Brooke C Furniss shares her frustrating journey of trying to contact a company that provided poor customer support. She then discusses the importance of every step in the consumer's journey reflecting back on the brand, whether positive or negative. The episode explores examples from various industries and highlights the significance of customer satisfaction and loyalty. Join Brooke as she navigates the consumer experience minefield and uncover valuable insights that every business should consider.Key Takeaways:The entire consumer journey reflects back on the brand, whether positive or negative.Social media influencers can have a significant impact on a brand's perception.Prioritizing customer satisfaction and delivering a positive experience leads to customer retention and ROI.Connect:BZ Consultants Group: https://qrco.de/bcqqFo    Chapters:01:48 Scaling brands understand the impact of every consumer interaction.03:58 Companies' different attitudes towards consumer experiences and a frustrating purchase experience with Stanley products.07:38 Email box full, chat and call fail. No response from company after 3 weeks. Reached out to American Express for help. Bought another tumbler due to address change fee. Stanley customer experience lacking.13:11 The importance of the entire brand journey.20:00 Brands don't care about technical glitches.22:33 Brand value lies in people, customers.26:43 Tom's quote on the difference between the business you think you're running and the one you're actually running. Andrea emphasizes the importance of culture and trust. Peter discusses the value of relationships over transactional sales. Katie Mares advocated for a shift away from transaction-focused service. Tito's vodka's successful branding campaign that supports charity.30:03 Brand perception, customer journey, positive experience, retention.32:20 Blown away by Apple's exceptional customer service.35:45 "Goodbye week, spread kindness."

You're missing out if your company isn't creating an experience for its female shoppers. Female shoppers influence 86% of all household spending. Worldwide, they control and influence $43 trillion of spending. Companies often neglect their female demographic, catering to their male shoppers' more utilitarian needs and desires. Making minor adjustments could attract more female shoppers and add more revenue to your bottom line. In this episode of The Customer Service Revolution, John welcomes best-selling author and highly-sought speaker Katie Mares to the show. Katie has inspired audiences around the world to think differently about the female consumer, customer experience, and leadership. She's worked with globally-recognized brands, including Honda, Volvo, Celebrity Cruises, and Canada Post. Her new book, CustomHer Experience, focuses on improving the branding and customer experience for female consumers. You'll hear how you can cater your sales experience to the male and female demographics, why relationships matter to female buyers, and how doing an audit of your customer experience can show you where your female customers are being left out of the equation. Here are just a few takeaways: Why Katie wrote her book CustomHer Experience and how companies are missing the mark when it comes to female consumers The differences between male and female customers and how to cater the sales experience to each demographic The importance of brand relationships for female shoppers and the role of the limbic brain in the shopping experience How an audit of your customer experience can show you where your female customers are being left out of the equation and where adjustments need to be made The role of consumer personas in marketing and the hedonic experience The different stages of life female shoppers experience, how it influences their discretionary income, and why they influence three or four generations of spending Resources mentioned: www.thedijuliusgroup.com Katie Mares' website CustomHer Experience book page Find the book on Amazon Katie's Instagram Kate on LinkedIn Email Katie thedijuliusgroup.com/the-customer-service-revolution-podcast customerservicerevolution.com thedijuliusgroup.com/project/cx-executive-academy thedijuliusgroup.com/project/cx-executive-academy-online Follow and Review: We'd love for you to follow us if you haven't yet. Click that purple '+' in the top right corner of your Apple Podcasts app. We'd love it even more if you could drop a review or 5-star rating over on Apple Podcasts. Simply select “Ratings and Reviews” and “Write a Review” then a quick line with your favorite part of the episode. It only takes a second and it helps spread the word about the podcast. EPISODE CREDITS: If you like this podcast and are thinking of creating your own, consider talking to my producer, Emerald City Productions. They helped me grow and produce the podcast you are listening to right now. Find out more at https://emeraldcitypro.com. Let them know I sent you.

Five Steps to Delivering an Exceptional Customer Service Shep Hyken interviews Katie Mares, a brand experience expert and the author of CustomHer Experience: The Importance of Tailoring Your Brand Experience to the Female Consumer. She talks about how each touchpoint in a customer's journey impacts their perception of your business and how you can create moments that elevate their experience. Top Takeaways:   ·      In this episode of Amazing Business Radio, Katie Mares shares the five steps to executing a 5-star experience. 1. Understand that what you say and how you say it matters. Choose words that elevate the experience. Speak to your customers in a way that is engaging and sincere. 2. Use your customer's name. Dale Carnegie said, “A person's name is to him or her the sweetest and most important sound in any language.” Saying their name is a simple first step in connecting with your customers.  3. Show your genuine interest. The customer keeps your business going and helps you live the life that you have by paying for your goods and services. Show up and show genuine interest to every customer. 4. Be anticipatory and deliver the “plus one.” Use the nuggets of information that you have about your customers to elevate their experience. It does not have to be something big or expensive. It can be a little extra effort that levels up the experience.  5. Be a hero. Service recovery should be part of the experience. We're human, and we're going to drop the ball. Consider a complaint or problem an opportunity to create an even better experience. ·      Plus, Katie combines science and her business knowledge to explain how men and women differ when it comes to how they perceive their experiences as well as how they communicate and want to be communicated with. Tune in! Quote:  “A transactional experience is very utilitarian. It is focused on the facts and the practical aspects of the customer relationship. An interactional experience goes beyond that. It is focused on emotional shift that creates trust that leads to the purchase and the loyalty after that.”     About:   Katie Mares is a brand experience expert and the author of CustomHer Experience: The Importance of Tailoring Your Brand Experience to the Female Consumer. She is the Chief Inspiration Officer at Katie Mares, where she helps brands design experiences for their customers. Shep Hyken is a customer service and experience expert, New York Times bestselling author, award-winning keynote speaker, and host of Amazing Business Radio. Learn more about your ad choices. Visit megaphone.fm/adchoices

CustomHER Experience with Katie Mares Katie began her customer experience journey in 2007 and never looked back. She used her passion for creating experiences and to jump start a career focused on helping organizations create memorable and measurable customer experiences. Katie has navigated various industries, studied from the best and made it her mission to become a brand experience expert. As a female entrepreneur, mom, daughter, and sister, Katie saw a need to captivate the world's most influential consumer; the woman. Katie is now the go-to expert in tailoring experiences to the decision maker, the woman. When she's not speaking or with her kiddos, she has her toes in the sand and a fly rod in her hand. Katie believes in living life to the fullest so she and her family can create magical moments together. Website https://katiemares.com/ Facebook https://www.facebook.com/customHERexperience LinkedIn https://ca.linkedin.com/in/katie-mares-ctdp-mcatd-cpsa Instagram https://www.instagram.com/katiemares/

Are you ready to revolutionize your brand strategy and captivate the world's most influential consumer? Look no further than CustomHer Experience by Katie Mares. In this groundbreaking book, Katie explores the impact of tailoring your brand experience to the female consumer, connecting and building rapport, and provides a powerful message to businesses and marketers. Through her insightful writing, she highlights the importance of considering the female consumer experience and provides a wealth of practical tips to help you transform your brand and win in today's competitive marketplace. So, join us as we dive into the pages of CustomHer Experience and discover how to put the female customer at the forefront of your brand strategy and achieve tremendous success. This is a journey you don't want to miss!Connect with Katie Mares: https://qrco.de/bdhGVWOrder Katie's Book: https://amzn.to/3K9tut2Let BZ Consultants Inspect What Should Be Expected

As shop owners we think we are providing 5-star customer experience yet data shows that only a small percentage of our customers think the same thing! Where's the disconnect?As one of the most popular keynote speakers for her talks on 5-star customer experience and, more specifically, the female experience - Katie Mares talks with us about how men and women are wired and how we can grow our culture and the quality of customer experience. Katie has a Masters in Adult Training and Development and is the author of "CustomHer Experience"  which is set to release in February 2023.PRE-ORDER YOUR BOOK NOW! "CustomHer Experience" https://amzn.to/3sdLSqtMany businesses get it wrong when trying to market to women and it's imperative that we understand how the female and the male brains are wired to get it RIGHT!Katie also talks about how to deal with your female employees to get the most out of them and how to attract them.CustomHer Experience provides businesses with the insight, guidance, and tools to• better understand the female consumer, • transform the transactional service a woman currently receives into the alluring, interactional experience she craves, • adjust their approach when interacting with customers, and • ignite a spark in their teams and companies.PRE-ORDER YOUR BOOK NOW! -> CustomHer Experience ->  https://amzn.to/3sdLSqtReach out to Katie Mares directly:Email: katie@katiemares.comWebsite: https://katiemares.com/Facebook: https://www.facebook.com/katie.mares.16Instagram: https://www.instagram.com/katiemares/LinkedIn: https://www.linkedin.com/in/katie-mares-ctdp-mcatd-cpsa/_____________________________ Connect with Micki on LinkedIn Now! :) https://www.linkedin.com/in/micki-woods-36374121/ To suggest any topics of discussion, to be a guest on Body Bangin', or for sponsorship opportunities please email the Micki Woods Marketing team at office@mickiwoods.comSupport the showFor more info on Micki's Marketing Services to help you grow your shop's revenue click here: https://collisioncentermarketing.comEmail Micki directly at micki@mickiwoodsmarketing.com

Welcome back to another episode of the BOP podcast, the Business Of Parenting Podcast. On this episode, Jason is joined by the one and only Katie Mares! Katie and Jason discuss parenting through the constant distractions in 2022, how phones are becoming like babysitters and a life line for kids, being intentional with your time and having kids in 3 different countries?! Listen To The Full Podcast Episode Here: Apple Podcast: https://podcasts.apple.com/ca/podcast/how-to-parent-through-constant-distractions-ft-katie-mares/id1454551179?i=1000567989539 Spotify: https://open.spotify.com/episode/0H4xzqR9P8k7CZRV6LGYqZ?si=GpGiGk6hShyRxTBGlRdsbw Soundcloud: https://soundcloud.com/businessofparenting/how-to-parent-through-constant-distractions-ft-katie-mares?utm_source=clipboard&utm_medium=text&utm_campaign=social_sharing Listen To More BOP: Apple Podcast: Spotify: open.spotify.com/show/3oonJKe6E7nHXof3VfVy8x Soundcloud: soundcloud.com/businessofparenting Listen To The Strategy With Jason Podcast: Apple Podcast: apple.co/3IwlT3v Spotify: spoti.fi/3fT8V3H Soundcloud: bit.ly/347rnDb Jason Harris Twitter: twitter.com/StratWJason Instagram: www.instagram.com/strategywithjason/ Facebook: www.facebook.com/StrategyWithJason LinkedIn: www.linkedin.com/in/strategywithjason/ Website: www.strategywithjason.ca BOP: LinkedIn: www.linkedin.com/company/business…arenting-podcast Facebook: www.facebook.com/Business-of-Parenting-Podcast Instagram: www.instagram.com/businessofparentingpodcast Katie Mares: https://www.linkedin.com/in/katie-mares-ctdp-mcatd-cpsa/

Welcome back to another episode of the BOP podcast, the Business Of Parenting Podcast. On this episode, Jason is joined by the one and only Katie Mares! Katie and Jason discuss parenting through the constant distractions in 2022, how phones are becoming like babysitters and a life line for kids, being intentional with your time and having kids in 3 different countries?! Listen To The Full Podcast Episode Here: Apple Podcast: https://podcasts.apple.com/ca/podcast/how-to-parent-through-constant-distractions-ft-katie-mares/id1454551179?i=1000567989539 Spotify: https://open.spotify.com/episode/0H4xzqR9P8k7CZRV6LGYqZ?si=GpGiGk6hShyRxTBGlRdsbw Soundcloud: https://soundcloud.com/businessofparenting/how-to-parent-through-constant-distractions-ft-katie-mares?utm_source=clipboard&utm_medium=text&utm_campaign=social_sharing Listen To More BOP: Apple Podcast: Spotify: open.spotify.com/show/3oonJKe6E7nHXof3VfVy8x Soundcloud: soundcloud.com/businessofparenting Listen To The Strategy With Jason Podcast: Apple Podcast: apple.co/3IwlT3v Spotify: spoti.fi/3fT8V3H Soundcloud: bit.ly/347rnDb Jason Harris Twitter: twitter.com/StratWJason Instagram: www.instagram.com/strategywithjason/ Facebook: www.facebook.com/StrategyWithJason LinkedIn: www.linkedin.com/in/strategywithjason/ Website: www.strategywithjason.ca BOP: LinkedIn: www.linkedin.com/company/business…arenting-podcast Facebook: www.facebook.com/Business-of-Parenting-Podcast Instagram: www.instagram.com/businessofparentingpodcast Katie Mares: https://www.linkedin.com/in/katie-mares-ctdp-mcatd-cpsa/

Katie Mares knows first-hand the challenges brands have when launching & maintaining their brand from customer acquisition through in-person interaction. Using her experiences as a Chief Operational Officer, building company infrastructure, and designing customer experience programs, Katie is now a leading voice inspiring positive, actionable change for Permashield USA. Main Takeaways: How Businesses Can Start Creating and Measuring Customer Journeys Breaking the Script Through Service and Experience Capturing the Attention of the World's Most Influential Consumer Be sure to check out full show notes at https://innovationmeetsleadership.com/resources. You can connect with Katie on LinkedIn, Instagram, Facebook, Twitter, or visit her website. These are proven solutions to advance your innovation process. Check out our website innovationmeetsleadership.com or connect with us on Instagram or Facebook @innovationmeetsleadership Don't forget to subscribe and leave a 5-star review. Let's go transform something! --- Send in a voice message: https://anchor.fm/natalie-born/message Support this podcast: https://anchor.fm/natalie-born/support

Katie Mares has some #FreshNews to share with everyone. She is now a author, "Earning Her Business" We discuss her new book and everything new in her life now. Come join these Solutionaries and get you some of this edutainment. We are Brewin' Solutions with Katie, Let's Brew! --- This episode is sponsored by · Anchor: The easiest way to make a podcast. https://anchor.fm/app

Katie Mares said “It's okay to drop the ball. What's not okay is to not pick it up and not recognize the part you played in dropping it.” Providing The Customer an Experience Is What We Compete For In The Auto Industry, Katie Is Helping Car Guys and Car Gals Brew Solutions In Their Approach To Making the Experience What Creates Life Time Connections. Come Have Fun In This 5th and Final Part of the 5 liner With Katie Mares! Get You Some!!! --- This episode is sponsored by · Anchor: The easiest way to make a podcast. https://anchor.fm/app

Katie Mares has some #FreshNews to share with everyone. She is now a author, "Earning Her Business" We discuss her new book and everything new in her life now. Come join these Solutionaries and get you some of this edutainment. We are Brewin' Solutions with Katie, Let's Brew!

Katie Mares says, "Its okay to drop the ball, what's not okay is to not pick it up and not recognize the part you played in dropping it." Providing The Customer an Experience Is What We Compete For In The Auto Industry, Katie Is Helping Car Guys and Car Gals Brew Solutions In Their Approach To Making the Experience What Creates Life Time Connections. Come Have Fun In This 5th Part of the 5 liner With Katie Mares! Let's Brew, Get You Some!!!

Katie Mares said “It's okay to drop the ball. What's not okay is to not pick it up and not recognize the part you played in dropping it.” Providing The Customer an Experience Is What We Compete For In The Auto Industry, Katie Is Helping Car Guys and Car Gals Brew Solutions In Their Approach To Making the Experience What Creates Life Time Connections. Come Have Fun In This 4th Part of the 5 liner With Katie Mares! Let's Brew, Get You Some!!! --- This episode is sponsored by · Anchor: The easiest way to make a podcast. https://anchor.fm/app

Katie Mares says, "Its okay to drop the ball, what's not okay is to not pick it up and not recognize the part you played in dropping it." Providing The Customer an Experience Is What We Compete For In The Auto Industry, Katie Is Helping Car Guys and Car Gals Brew Solutions In Their Approach To Making the Experience What Creates Life Time Connections. Come Have Fun In This 4th Part of the 5 liner With Katie Mares! Let's Brew, Get You Some!!!

Katie Mares said “It's okay to drop the ball. What's not okay is to not pick it up and not recognize the part you played in dropping it.” Providing The Customer an Experience Is What We Compete For In The Auto Industry, Katie Is Helping Car Guys and Car Gals Brew Solutions In Their Approach To Making the Experience What Creates Life Time Connections. Come Have Fun In This 3rd Part of the 5 liner With Katie Mares! Let's Brew, Get You Some!!! --- This episode is sponsored by · Anchor: The easiest way to make a podcast. https://anchor.fm/app

Katie Mares says, "Its okay to drop the ball, what's not okay is to not pick it up and not recognize the part you played in dropping it." Providing The Customer an Experience Is What We Compete For In The Auto Industry, Katie Is Helping Car Guys and Car Gals Brew Solutions In Their Approach To Making the Experience What Creates Life Time Connections. Come Have Fun In This 3rd Part of the 5 liner With Katie Mares! Let's Brew, Get You Some!!!

Katie Mares said “It's okay to drop the ball. What's not okay is to not pick it up and not recognize the part you played in dropping it.” Providing The Customer an Experience Is What We Compete For In The Auto Industry, Katie Is Helping Car Guys and Car Gals Brew Solutions In Their Approach To Making the Experience What Creates Life Time Connections. Come Have Fun In This 2nd Part of the 5 liner With Katie Mares! Let's Brew, Get You Some!!! --- This episode is sponsored by · Anchor: The easiest way to make a podcast. https://anchor.fm/app

Katie Mares says, "Its okay to drop the ball, what's not okay is to not pick it up and not recognize the part you played in dropping it." Providing The Customer an Experience Is What We Compete For In The Auto Industry, Katie Is Helping Car Guys and Car Gals Brew Solutions In Their Approach To Making the Experience What Creates Life Time Connections. Come Have Fun In This 2nd Part of the 5 liner With Katie Mares! Let's Brew, Get You Some!!!

Katie Mares said “It's okay to drop the ball. What's not okay is to not pick it up and not recognize the part you played in dropping it.” Providing The Customer an Experience Is What We Compete For In The Auto Industry, Katie Is Helping Car Guys and Car Gals Brew Solutions In Their Approach To Making the Experience What Creates Life Time Connections. Come Have Fun In This 1st Part of the 5 liner With Katie Mares! Let's Brew, Get You Some!!! --- This episode is sponsored by · Anchor: The easiest way to make a podcast. https://anchor.fm/app

Katie Mares says, "Its okay to drop the ball, what's not okay is to not pick it up and not recognize the part you played in dropping it." Providing The Customer an Experience Is What We Compete For In The Auto Industry, Katie Is Helping Car Guys and Car Gals Brew Solutions In Their Approach To Making the Experience What Creates Life Time Connections. Come Have Fun In This 1st Part of the 5 liner With Katie Mares! Let's Brew, Get You Some!!!

As a brand experience expert, Katie knows firsthand the challenges organizations encounter as they strive to design a sustainable and effective BX program tailored for the female consumer. Using her experiences as a Chief Inspiration Officer, building company infrastructure and designing customer experience programs, Katie is now a leading voice for positive, actionable change in the organizations with whom she partners. Katie earned her master's in Adult Training and Development from Schulich School of Business and is a Certified Training and Development Professional. As a highly sought-after speaker, Katie has inspired audiences around the world to think differently about the female consumer, customer experience, and leadership. She has worked with globally recognized brands such as Honda, Celebrity Cruises, and Canada Post.   Connect With Katie: www.katiemares.com

On this episode of The We Podcast, my guest is Kate Mares. Let me tell you ahead of time… this is GOOD! You will want to listen all the way through for all the amazing truth bombs and insights!As a Speaking Professional, Katie has inspired audiences around the world to think differently about customer experience, the female consumer and leadership. Katie has earned her Master's in Adult Training and Development and is a Certified Training & Development Professional. She knows first-hand the challenges organizations encounter as they strive to design a customer experience program that is sustainable and has an impact in the marketplace. She also knows that developing a program is just one small step to success, it is the tools and implementation plan that makes a program take flight.Katie lives in Toronto with her family. When she is not travelling around the world advising and speaking, Katie can be found on a yoga mat (in a shoe store!) or snuggled on the couch with her three little ones eating homemade popcorn and watching a  movie!Katie is such an inspiration and a force to be reckoned with. She is a voice of empowerment for all women and the world is truly a better place because she is sharing her message and her truth. If you would like to connect with Katie you can find her on her https://www.facebook.com/katie.mares (personal Facebook page), Her https://www.facebook.com/katiemaresinc/ (business Facebook page), https://www.instagram.com/katiemares/ (Instagram), https://www.linkedin.com/in/katie-mares-ctdp-mcatd-cpsa (LinkedIn), and https://twitter.com/katie_mares1 (Twitter) (@katie_mares1)!This episode of The We Podcast is brought to you by The We Community. The We Community is a space to learn, grow, and connect with like-minded women. Head on over to the https://www.facebook.com/thewespot/ (Facebook community) and get plugged in! There are giveaways and big announcements going on in that space the we know you will want to be a part of!We also ask that if you love The We Podcast that you write us a review! If you take a screenshot of the review and share it on your social media and Tag Sarah Monares and The We Community, we will put you into a drawing to win some awesome swag! We may even share your review and give you a shout out on our next episode! And don't forget to subscribe so you don't miss out on our new episodes dropping every week! Thank you so much and we can't wait to see you over on social media!The We Podcast will be taking a two week break the week of Christmas and New Years. I will be spending time with my family and focusing on finishing my book during that time off. We are excited to continue to bring you amazing episodes in the new year! Happy Holidays! Support this podcast