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The Big Picture Blueprint: Navigating Land, Real Estate, and Business Success
In this episode, we sit down with Michael LaSpisa, co-founder of Googipet, to explore how he built a successful e-commerce pet supplement brand from the ground up during the COVID-19 pandemic. Michael shares how identifying an underserved Amazon niche, developing a high-quality product with the right manufacturing partner, and focusing on customer trust helped the company grow from a single multivitamin into a thriving brand. He also explains the realities of launching a product business, managing inventory, competing against larger brands, and why long-term success depends on making smart decisions before scaling.The conversation also dives into the changing world of e-commerce, discussing Amazon's increasing competition, the importance of building a direct relationship with customers, and the lessons learned from supplier failures that nearly derailed the business. Michael explains why operational systems, consistent product quality, and adapting to market changes are essential for sustainable growth. He also shares his long-term vision of building a company that can eventually be sold while continuing to create new businesses with his family.Beyond e-commerce, Michael discusses how artificial intelligence has become the foundation of his second business, helping companies automate operations, improve customer service, and build custom software without large development teams. From AI-powered customer support and marketing automation to building internal business systems using Claude Code, he explains why AI is creating opportunities for entrepreneurs willing to learn. ===Key Topics:-Building an e-commerce brand from an untapped Amazon niche-Scaling a business while competing with larger brands-Overcoming manufacturing and supply chain challenges-Using AI to automate business operations and improve productivity-Growing an AI consulting business with practical automation-Preparing a business for long-term growth and a successful exit===If you're selling land and still relying on Facebook messages, you're making it harder than it needs to be. Acrefy helps land investors create clean, professional dispo websites where buyers can see everything in one place. It saves time, looks legit, and helps you close faster.
Some practices struggle during periods of uncertainty while others become an anchor their communities trust because they never question the value they deliver. Dr. Lona and Dr. Andrew Alekna explore why certainty in chiropractic is built long before economic downturns or personal crises arrive, and why patients continue investing in care when they fully understand its value. The conversation challenges doctors to examine whether hesitation around fees, retention, or recommendations reflects a communication problem rather than a financial one, emphasizing that great adjustments, thorough report of findings, consistent patient education, and authentic connection all contribute to perceived value. When doctors confidently communicate what chiropractic truly offers and continually refine both their hands and their message, practices become more resilient, patients remain committed through uncertainty, and care becomes something people prioritize rather than postpone. Key Highlights 01:16 – Why rising fuel prices reveal something every practice owner should understand about patient value. 07:23 – What became clear during COVID about the practices that continued to grow while others struggled. 10:58 – The overlooked form of value patients often receive before an adjustment is ever delivered. 14:33 – Why patient education determines whether people view care as essential or optional. 15:58 – The difference between providing services and delivering an adjustment patients genuinely recognize. 17:18 – Why confidence in your hands directly influences confidence in your recommendations. 18:08 – A closer look at the hidden value contained in an exceptional Day One and Report of Findings. 19:13 – What changes when doctors begin viewing care as preventing future health costs instead of treating current symptoms. 20:23 – Why affordability is often a perception problem rather than a pricing problem. 22:58 – The conversation around certainty that ultimately shapes patient trust, retention, and long-term practice stability. 26:51 - Our feet play a far greater role in nervous system function than most chiropractors realize. Dr. Malcolm Rudd sits down with Dr. Andrew Powell from Success Partner Better Balance Orthotics to explore how sensory-based orthotics support posture, balance, and adjustment retention while giving practices an easy-to-implement solution that benefits both patients and practice growth. Resources Mentioned For more information about Better Balance please visit: https://betterbalanceorthotics.com/ To schedule a Strategy Session with Dr Lona: https://go.oncehub.com/DrLonaBuildPodcast To schedule a Strategy Session with Dr Bobby: https://go.oncehub.com/DrBobbyBuildPodcast Learn more about the Remarkable CEO Podcast: https://theremarkablepractice.com/podcast
What if the biggest barrier to patient retention isn't your care, but the time it takes patients to get answers? Today's patient wants answers fast. Today's Chiropractor wants to increase speed, quality of care - and compensation for all of the above. Technology is the answer. As patient expectations continue to accelerate, practices that can provide immediate clarity, faster care pathways, and greater certainty create a significant advantage. Dr. Timay sits down with John Conidi from Next Healthcare to explore how in-house radiology helps reduce patient drop-off, improve retention, mitigate medico-legal risk, and create new revenue opportunities for the practice. The conversation unpacks the financial realities of implementing imaging, the critical role of radiologist reporting in protecting both patients and providers, and how emerging AI technology may soon help identify urgent findings faster than ever before. The result is a compelling look at why imaging is becoming far more than a diagnostic tool. It's becoming a strategic driver of better patient experiences, stronger clinical outcomes, and sustainable practice growth. In This Episode You Will Discover: Why a simple referral outside the practice may be costing far more patients than most realize The overlooked medico-legal responsibility that comes with every image taken A revenue opportunity hiding inside a service many practices already recommend How reducing diagnostic delays can dramatically strengthen patient trust and retention The emerging AI capability that could identify urgent cases before they reach the top of the reporting queue Episode Highlights 02:04 - Why the speed of getting answers may matter just as much as the quality of care. 02:41 - A simple referral for imaging may be creating more patient drop-off than most practices realize. 03:37 - The path from diagnosis to care changes dramatically when answers happen immediately. 04:09 - Every X-ray captures more than the spine, creating a level of responsibility many practitioners never fully consider. 05:45 - What if radiology reporting could become a strategic asset instead of simply another expense? 08:24 - The strongest return on an X-ray machine may have less to do with reimbursement than with practice growth. 09:16 - Convenience isn't just good service anymore. It's becoming a competitive advantage. 10:40 - Removing barriers to advanced imaging could dramatically shorten the patient's journey to answers. 15:19 - What if months of waiting for an MRI could become a matter of days? 16:52 - The future of radiology may not be faster reports, but knowing which patients need attention first. 19:05 - One routine image uncovered something nobody expected and completely changed the care plan. 19:36 - Taking the image is only the beginning. The real responsibility starts with everything that comes after. 20:39 - Dan Anticich from Success Partner Twoconnect, joins Dr. Andrew to discuss how chiropractic practices can improve lead conversion, patient reactivation, and operational efficiency through dedicated offshore support. They explore how virtual team members help practices protect marketing investments, strengthen patient communication, reduce administrative workload, and create scalable systems that support sustainable growth. Resources Mentioned To learn more about the REM CEO Program, please visit: http://www.theremarkablepractice.com/rem-ceo For more information about Next Healthcare please visit: https://nexthc.com.au/ For more information about Two Connect please visit: https://twoconnect.com.au/ Book a Strategy Session with Dr. Pete - https://go.oncehub.com/PodcastPC Prefer to watch? Catch the podcast on YouTube at: https://www.youtube.com/@TheRemarkablePractice1 To listen to more episodes, visit https://theremarkablepractice.com/podcast or follow on your favorite podcast app.
Practice growth rarely stalls because of a lack of skill. More often, it stalls because certainty hasn't caught up with ambition. Dr. Lona and Dr. Chris Grier unpack why certainty is the true foundation of sustainable practice growth. They explore the four pillars of certainty—clinical, philosophical, communication, and business acumen—and explain how each one shapes patient trust, leadership, decision-making, and practice culture. Through practical examples and personal experiences, they demonstrate that certainty is intentionally developed through observation, experience, and continual learning. They also explain why certainty is never something you permanently achieve. It must be continually strengthened through intentional growth, allowing chiropractors to lead with greater conviction, communicate with greater clarity, and build practices that continue to thrive year after year. Key Highlights 02:28 Why certainty is one of the greatest hurdles every young chiropractor must overcome before they can truly thrive. 03:48 Why certainty is the foundation of practice growth and why volume is built on conviction first. 05:08 What pressure reveals about your philosophy, your technique, and what really comes out when you're under stress. 06:23 The first two forms of certainty every chiropractor needs to develop and how they shape patient care. 09:23 The four pillars of certainty that influence your clinical decisions, communication, leadership, and business. 11:08 Why most chiropractors naturally develop one area of certainty while the others quietly limit their growth. 12:18 The three ways certainty is developed and how observation, experience, and study work together throughout your career. 15:08 Why your team's certainty determines how far your practice can grow. 16:28 Dr. Chris and Dr. Lona share where they lacked certainty early in practice and what helped them build it. 20:33 Why certainty requires continual investment and what happens when you stop intentionally strengthening it. 22:40 Better decisions start with better data. Dr. Stephen sits down with Dr. Josiah Fitzsimmons from Success Partner Lucro to discuss insights from the 2026 State of Chiropractic Report and how Lucro helps chiropractors benchmark performance, uncover hidden opportunities, and make data-driven decisions that improve profitability and long-term growth. Resources Mentioned For more information about Lucro please visit: https://morelucro.com/ Get the 2026 Lucro Industry Report: https://report.morelucro.com/ To schedule a Strategy Session with Dr Lona: https://go.oncehub.com/DrLonaBuildPodcast To schedule a Strategy Session with Dr Bobby: https://go.oncehub.com/DrBobbyBuildPodcast Learn more about the Remarkable CEO Podcast: https://theremarkablepractice.com/podcast
Many owners spend years building a successful practice only to discover they've built a business that still depends entirely on them. The result is a hidden ceiling on growth, freedom, and impact. Dr. Pete and Dr. Stephen challenge the conventional obsession with scalability and introduce a more powerful objective: durability. Through the concept of Week 13, they reveal how scheduled vacations become a leadership accelerator, a business stress test, and a catalyst for developing stronger teams, stronger systems, and greater trust. The payoff is a practice that continues to create value, serve patients, and grow even when the owner steps away. The most expensive vacation is the one that you never take. The second most expensive vacation is the one that you have to shut the practice down to take it. Build DURABILITY into your practice so that you don't have to pay for your vacation twice. Spend the money that you are going to lose. In This Episode You Will Discover: Why taking time away may be the fastest path to building a stronger business A leadership challenge that exposes whether a practice is truly durable The hidden cost of becoming indispensable to patients and team members How a vacation can become a transformational opportunity for an associate doctor A simple framework that turns time away into a catalyst for growth Episode Highlights 02:59 - A surprisingly simple recommendation reveals whether a business is truly built for growth. 03:43 - The distinction between scalability and durability changes the way success should be measured. 04:44 - One overlooked business metric dramatically impacts long-term value and freedom. 06:17 - A concept called Week 13 challenges conventional thinking about productivity and success. 08:27 - The most effective growth strategy may look suspiciously like stepping away. 08:36 - A powerful question exposes what must be true for a business to thrive without its owner. 09:29 - The connection between personal energy and business performance becomes impossible to ignore. 10:49 - Patient behavior often reveals a leadership issue hiding beneath the surface. 15:06 - An uncomfortable contradiction challenges the way many health-focused professionals live their lives. 17:37 - A decision that feels expensive in the short term may create outsized returns everywhere else. 18:58 - One experience can accelerate an associate doctor's growth faster than months of training. 21:21 - A looming deadline creates the kind of urgency that leadership development requires. 22:38 - The difference between being away and truly disconnecting becomes crystal clear. 25:38 - Dr. Chris is joined by Success Partner, Dr. David Fletcher of CLA to explore how neurocentric scanning technology transforms chiropractic communication and practice growth. They discuss using objective nervous system data to improve retention, scale with team leverage, increase PVA, and strengthen certainty in care planning. CLA's technology enhances attraction, conversion, collections, and long-term scalability. Resources Mentioned To learn more about the REM CEO Program, please visit: http://www.theremarkablepractice.com/rem-ceo For more information about CLA please visit: https://insightcla.com/ Book a Strategy Session with Dr. Pete - https://go.oncehub.com/PodcastPC Prefer to watch? Catch the podcast on YouTube at: https://www.youtube.com/@TheRemarkablePractice1 To listen to more episodes, visit https://theremarkablepractice.com/podcast or follow on your favorite podcast app.
In this episode, Simon sits down with Karla Reffold, Chief Insights Officer at Surefire Cyber, where she transforms real-world cyber incident data into actionable business intelligence that helps organizations strengthen their cybersecurity posture.Drawing on her unique journey from founding one of the UK's first cybersecurity recruitment firms to leading cyber insights at Surefire Cyber, Karla shares practical lessons on entrepreneurship, cybersecurity leadership, ransomware trends, AI, deepfakes, hiring top talent, and why business leaders must view cybersecurity as a business risk—not simply an IT problem.The conversation explores how organizations can improve cyber resilience through fundamental security practices, why networking remains one of the most valuable career assets, and how diverse perspectives create stronger cybersecurity teams.Whether you're a CEO, cybersecurity leader, entrepreneur, recruiter, or technology professional, this episode delivers practical advice on leadership, cyber resilience, business growth, and the future of cybersecurity.Key MomentsKarla's journey into cybersecurity and launching her recruitment businessBuilding and successfully exiting one of the UK's first cybersecurity recruitment firmsExpanding into the US market and lessons from entrepreneurshipWhat a Chief Insights Officer actually doesTurning cybersecurity data into business insightsWhy organizations struggle to connect cyber risk with business decisionsThe importance of backups and multi-factor authentication (MFA)How AI is changing cybersecurity—and what isn't changingThe growing threat of deepfakes and AI-powered fraudCommon mistakes companies make when hiring cybersecurity professionalsWhy networking creates better career opportunities than résumés aloneThe role of diversity in building stronger cybersecurity teamsKarla's advice for building a personal brand and industry reputationQuick-fire leadership lessons every executive should knowTo learn more about Karla Reffold, please visit her Linkedin ProfileTo learn more about Surefire Cyber, please visit her website.YOUR HOST - SIMON LADER Simon Lader is the host of The Conference Room, Co-Founder of global executive search firm Salisi Human Capital, and lead generation consultancy Flow and Scale. Since 1997, Simon has helped cybersecurity vendors to build highly effective teams, and since 2022 he has helped people create consistent revenue through consistent lead generation. Get to know more about Simon at: Website: https://simonlader.com/ Twitter: https://twitter.com/simonlader LinkedIn: https://www.linkedin.com/in/headhuntersimonlader/ The Conference Room is available onSpotifyApple podcastsAmazon MusicIHeartRadio
You can spend years improving your business while unintentionally drifting away from the conviction that built it. Dr. Lona and Dr. Andrew Alekna explore why philosophy, continual learning, and investing in experiences that challenge and inspire you are essential to maintaining certainty in practice. Through stories from the Innate Summit, mission trips, and years of clinical experience, they discuss how reconnecting with your purpose strengthens your team, deepens patient trust, and brings renewed energy to the way you serve. When doctors continually invest in their own growth, they create practices that are more resilient, more aligned, and better equipped to change lives. Key Highlights 01:37 – Why the best seminars leave doctors wanting to bring that same energy back into their own practice. 04:17 – The surprising difference experience makes in developing certainty without feeling the need to convince patients. 06:02 – What years in practice reveal about patient decisions that newer doctors often take personally. 08:02 – Why strengthening your conviction before returning to practice changes how you serve every patient. 09:32 – The unexpected connection between personal growth, professional energy, and the patients who begin showing up in your office. 12:22 – How bringing team members to live events can reshape practice culture long after the seminar ends. 15:22 – A story from India that reveals where true certainty is often built. 20:02 – Why some of the greatest lessons from serving others end up transforming the doctor more than the patient. 23:02 – How maintaining curiosity keeps both clinical care and long-term patient relationships from becoming routine. 25:12 – The simple mindset shift that helps practices sustain purpose, enthusiasm, and growth long after the seminar ends. 26:59 - Imaging technology is evolving rapidly, and chiropractors have more opportunities than ever to improve efficiency and patient care. Dr. Pete sits down with J.R. Marsee from Success Partner Blue Ridge Imaging to explore turnkey imaging solutions, ongoing support, and the growing role of AI in modern chiropractic practices. Together, they discuss how the right technology partner can help practices operate with greater confidence today while preparing for the future. Resources Mentioned For more information about Blue Ridge please visit: https://blueridgeimagingtechnologies.com To schedule a Strategy Session with Dr Lona: https://go.oncehub.com/DrLonaBuildPodcast To schedule a Strategy Session with Dr Bobby: https://go.oncehub.com/DrBobbyBuildPodcast Learn more about the Remarkable CEO Podcast: https://theremarkablepractice.com/podcast
What if the future of aging isn't just about safety, but about connection, and rethinking how technology supports both seniors and the people who care for them? In this episode, Tatyana Zlotsky discusses the evolving senior care landscape and how A Place for Mom connects families with over 15,000 senior care providers. She shares insights on leveraging technology and AI, supporting family caregivers, and creating a compassionate, values-driven organization that empowers seniors and their loved ones. Tatiana also reflects on leadership lessons, employee engagement, and the future of the senior care industry. Here are the highlights: ● A Place for Mom connects families to care. The platform links over 15,000 senior living communities and home care agencies with 20 million families to guide caregivers into confident decision-making. ● Longevity requires focus on wellness and engagement. Seniors' health span is extended by programs that emphasize socialization, wellness, and meaningful experiences beyond safety alone. ● Technology is disrupting senior care. AI tools, collaboration platforms, and workflow automation improve experiences for seniors, caregivers, and providers alike. ● Caregivers are a “second patient.” Family caregivers face stress, anxiety, and personal health challenges, and A Place for Mom exists to support them throughout the senior care journey. ● Values and employee engagement drive impact. Mission-driven culture, recognition programs, and active listening to both families and staff ensure the company's services remain high-quality and empathetic. About the guest: As CEO of A Place for Mom (APFM), Tatyana Zlotsky leads the Company's strategic vision, operations, and management. She brings over 20 years of experience driving strategic business outcomes, operational excellence, and innovation. Under Zlotsky's leadership, A Place for Mom continues to grow and expand its offerings across the continuum of senior care. Since joining APFM in 2019 as CMO, Zlotsky has been instrumental in the company's success and most recently served as President and Chief Revenue Officer where she led the commercial organization to deliver accelerated revenue growth. Prior to her tenure at A Place for Mom, Zlotsky spent nine years at American Express, where she worked in the U.S. Small Business division, driving significant growth by transforming the company's go-to-market strategy and digital ecosystem. Before American Express, she held executive positions at several other Fortune 500 companies and technology startups. Connect with Tatyana: Website: https://www.aplaceformom.com/ LinkedIn: https://www.linkedin.com/in/tatyana-zlotsky Connect with Allison: Feedspot has named Disruptive CEO Nation as one of the Top 25 CEO Podcasts on the web. LinkedIn: https://www.linkedin.com/in/allisonsummerschicago/ Website: https://www.disruptiveceonation.com/ #CEO #leadership #startup #founder #business #businesspodcast Learn more about your ad choices. Visit megaphone.fm/adchoices
The biggest choke on your growth probably isn't a lack of New Patients. It's the invisible money constraints hiding inside an otherwise successful practice. Dr. Pete and Dr. Stephen unpack how flawed pricing strategies, broken money beliefs, and ineffective money models quietly choke growth, reduce profitability, and limit impact. Through real-world examples, practical benchmarks, and a powerful reframe around value, conviction, and outcomes, they reveal how remarkable businesses create the resources needed to expand their mission. The payoff is a clear framework for identifying hidden revenue opportunities, strengthening confidence in recommendations, and building a business that can sustainably serve more people. In This Episode You Will Discover: Why a seven-figure practice uncovered an additional six figures of annual revenue without adding a single new patient The uncomfortable truth behind underpricing and the stories that keep doctors stuck there A powerful distinction between charging for services and charging for outcomes How weak conviction silently shows up as poor conversion and inconsistent collections The money mindset shift that transforms profit from a guilty topic into a mission multiplier Episode Highlights 03:27 - The breakthrough starts by identifying the single constraint that makes every other problem look bigger than it is. 05:13 - A thriving seven-figure practice discovers hidden revenue simply by delivering and charging for overlooked value. 08:24 - The difference between growth and profitability turns out to be smaller than most owners think. 09:40 - An industry-wide statistic exposes just how much untapped potential is sitting inside existing practices. 10:54 - Growth accelerates when attention shifts from solving five problems to eliminating one bottleneck. 17:14 - A common leadership habit quietly prevents owners from seeing money that's already available. 18:16 - The stories doctors tell themselves about pricing may be costing far more than they realize. 19:40 - A simple benchmark challenges whether value and fees are actually aligned. 22:15 - The real value gap isn't what is being delivered. It's what is never being communicated. 26:01 - One subtle shift in how recommendations are presented can completely change the response. 29:00 - A lesson about commitment, value, and human behavior reframes the entire money conversation. 30:27 - The distinction between selling a service and creating an outcome changes everything. 31:29 - A powerful distinction challenges the conventional relationship between service, value, and transformation. 33:23 - Dr. Lona sits down with Dr. Brian Capra from Success Partner ClinicMind to explore how chiropractic practices are evolving beyond traditional EHR systems into fully integrated growth platforms. They discuss how AI, automation, patient communication, and practice management are transforming attraction, retention, and scalability for modern clinics. Dr. Brian also shares how ClinicMind is helping practices simplify operations, improve patient experiences, and prepare for the future of chiropractic growth through one connected platform. Resources Mentioned To learn more about the REM CEO Program, please visit: http://www.theremarkablepractice.com/rem-ceo For more information about ClinicMind please visit: https://www.clinicmind.com/ Book a Strategy Session with Dr. Pete - https://go.oncehub.com/PodcastPC Prefer to watch? Catch the podcast on YouTube at: https://www.youtube.com/@TheRemarkablePractice1 To listen to more episodes, visit https://theremarkablepractice.com/podcast or follow on your favorite podcast app.
Many practice owners build a practice first and only later realize they never intentionally built a life around it. Dr. Lona and Dr. Rachel Hovey explore what happens when motherhood, family, and practice ownership intersect, and why maternity leave often exposes the strengths and weaknesses of a practice's systems, delegation, and team structure. They discuss the importance of creating choices before you need them, communicating openly with patients and teams, allowing your rhythms and priorities to evolve, and building enough support so that life events do not become practice emergencies. The conversation is ultimately a reminder that remarkable practices are not built at the expense of remarkable lives, and that strong systems create the freedom to be fully present both at work and at home. Key Highlights 01:11 – Why maternity leave reveals more about a practice's systems than most owners realize. 03:25 – The hidden cost of building a successful practice while neglecting everything outside of it. 04:53 – What changes when doctors start having honest conversations with patients about life transitions. 06:10 – Why creating options before you need them gives practice owners more freedom later. 07:50 – The systems and rhythms that make extended time away from practice possible. 08:51 – What one doctor did before maternity leave that made stepping away realistic. 09:40 – The often-overlooked challenge of returning to practice after becoming a parent. 11:10 – Why motherhood changes more than your schedule and how that affects practice decisions. 14:39 – The lesson children teach high-performing doctors about flexibility and control. 19:19 – The role of community, mentorship, and support when navigating practice and family together. 24:07 - Dan Anticich from Success Partner Twoconnect, joins Dr. Andrew to discuss how chiropractic practices can improve lead conversion, patient reactivation, and operational efficiency through dedicated offshore support. They explore how virtual team members help practices protect marketing investments, strengthen patient communication, reduce administrative workload, and create scalable systems that support sustainable growth. Resources Mentioned For more information about Two Connect please visit: https://twoconnect.com.au/ To schedule a Strategy Session with Dr Lona: https://go.oncehub.com/DrLonaBuildPodcast To schedule a Strategy Session with Dr Bobby: https://go.oncehub.com/DrBobbyBuildPodcast Learn more about the Remarkable CEO Podcast: https://theremarkablepractice.com/podcast
What if the future of chiropractic growth has less to do with hiring more people and more to do with freeing the right people to fully serve? Dr. Pete Camiolo and Dr. Eric Kowalke, Founder and CEO of SKED, unpack how AI, automation, and operational systems are reshaping the modern chiropractic office without sacrificing the human connection that makes chiropractic powerful. From front desk overwhelm and rising operational costs to predictive retention technology and smarter patient communication, the episode reveals how technology can eliminate distraction, improve efficiency, and create a more remarkable experience for both patients and teams. The payoff is a compelling blueprint for scaling family-based care while protecting the heart of the profession. In This Episode You Will Discover: Why the most overwhelmed practices are often drowning in operational distraction instead of patient demand A smarter approach to using technology without sacrificing human connection or chiropractic culture How rising staffing costs are forcing practice owners to rethink scalability and efficiency The surprising role front desk presence plays in retention, energy, and patient experience What predictive AI may soon reveal about patient behavior, follow-through, and long-term retention Episode Highlights 04:15 - A scheduling challenge uncovers a bigger mission to help technology create more meaningful human connection inside the practice 08:00 - Why patient experience often suffers when team attention is pulled away from the people standing right in front of them 11:15 - A powerful self-audit challenges leaders to identify the one operational weakness they already know needs attention 13:00 - The family atmosphere found in thriving practices is traced back to something far deeper than systems or procedures 16:45 - Growing operational demands expose the difficult balance between staffing needs, profitability, and expansion 19:15 - Rising payroll and benefit costs reveal why many traditional growth strategies are becoming harder to sustain 22:30 - A new approach to technology emerges as a way to amplify chiropractic impact without compromising core values 26:00 - Visionary growth goals collide with team capacity, creating a challenge familiar to many practice owners 29:00 - A series of "what if" questions reframes how offices think about administrative workload and operational efficiency 33:30 - Unexpected scheduling data reveals when people are most likely to seek help and take action on their health 39:00 - Artificial intelligence uncovers surprising retention patterns that may help practices identify patient drop-off before it happens 45:36 - Dan Anticich from Success Partner Twoconnect, joins Dr. Andrew to discuss how chiropractic practices can improve lead conversion, patient reactivation, and operational efficiency through dedicated offshore support. They explore how virtual team members help practices protect marketing investments, strengthen patient communication, reduce administrative workload, and create scalable systems that support sustainable growth. Resources Mentioned For more information about SKED please visit: https://sked.life To learn more about the REM CEO Program, please visit: http://www.theremarkablepractice.com/rem-ceo For more information about Two Connect please visit: https://twoconnect.com.au/ Book a Strategy Session with Dr. Pete - https://go.oncehub.com/PodcastPC Prefer to watch? Catch the podcast on YouTube at: https://www.youtube.com/@TheRemarkablePractice1 To listen to more episodes, visit https://theremarkablepractice.com/podcast or follow on your favorite podcast app.
Send us Fan MailRod Khleif lost $50 million in the 2008 real estate crash then rebuilt his life using multifamily investing, business building, syndication, mindset, cash flow, real estate development, assisted living, and deal-making principles. In this episode of The Alchemist's Library, Rod breaks down the painful lessons behind losing everything, why single-family rentals crushed him, and why multifamily real estate became his wealth-building playbook.We also dive into how to find deals, raise capital, buy businesses, use leverage responsibly, and capitalize on today's distressed real estate opportunities. Rod shares why mindset, peer group, focus, and playing to your strengths matter just as much as underwriting and market selection. If you're interested in real estate investing, business acquisition, financial freedom, or rebuilding after failure, this conversation is packed with practical and hard-earned wisdom.Subscribe for more conversations on business, wealth, psychology, self-mastery, and unconventional paths to success.#RealEstateInvesting #BusinessBuilding #MultifamilyInvestingTIMESTAMPS00:00 – How Rod Khleif Lost $50 Million01:39 – The Mindset Shift That Built Rod's Wealth03:01 – Why Single-Family Rentals Failed in 200805:32 – Multifamily Investing vs Single-Family Rentals08:11 – Why Bigger Real Estate Deals Can Be Safer10:49 – How to Raise Money for Multifamily Deals13:53 – How Syndication Works for Real Estate and Business16:32 – How to Find Off-Market Real Estate Deals18:07 – Buying Businesses From Retiring Owners21:29 – How to Protect Cash Flow in Multifamily22:36 – The Assisted Living Real Estate Opportunity25:05 – Why Senior Housing Needs Strong Operators27:42 – How to Start Before You Feel Ready28:44 – Rod Khleif's Goal-Setting Framework30:57 – Why Focus Determines Entrepreneurial Success32:23 – Why Your Business Shouldn't Be Your Identity36:43 – How to Discover Your Strengths38:06 – Real Estate Development Risks and Opportunities39:21 – Best Real Estate Markets for Multifamily40:10 – How to Use Leverage Responsibly42:29 – Why You Should Fear Regret More Than FailureRod's Links: Linktree: https://rodkhleif.com/links/Rod's Website: https://rodkhleif.com/?sl=ltConnect with Us!https://www.instagram.com/alchemists.library/https://twitter.com/RyanJAyala
Many practice owners assume team growth is a hiring problem when it is often a certainty and systems problem first. Dr. Lona and Dr. Denise Weber explore what gets overlooked when building a practice that can grow beyond the doctor, including the mental shifts required to attract strong team members, the role of infrastructure in maintaining standards, the importance of knowing your numbers, and why team buy-in follows leadership clarity. They discuss how uncertainty at the leadership level creates uncertainty throughout the practice, how systems reduce dependence on individual personalities, and why valuing your care appropriately impacts both patient commitment and team confidence. When leaders build conviction, communicate a clear vision, and create systems that support consistency, stronger teams, better decisions, and sustainable growth become possible. Key Highlights 01:07 – The internal question many practice owners avoid before building a stronger team. 04:06 – Why attracting great people has less to do with hiring tactics and more to do with who the leader becomes. 05:33 – The difference between relying on people to hold standards and creating systems that make standards sustainable. 06:29 – What team onboarding has in common with patient care plans and progress exams. 08:23 – Why certainty from the leader often determines the confidence level of the entire team. 10:10 – How preparation creates buy-in when a practice is moving into a new season of growth. 11:51 – The surprising distinction between needing more effort and needing more buy-in. 12:28 – What practice numbers reveal that intuition alone cannot. 13:35 – Why some doctors avoid metrics and what changes when they finally embrace them. 18:10 – The connection between valuing your care, team confidence, and patient commitment. 22:43 - Dr. Chris is joined by Success Partner, Dr. David Fletcher of CLA to explore how neurocentric scanning technology transforms chiropractic communication and practice growth. They discuss using objective nervous system data to improve retention, scale with team leverage, increase PVA, and strengthen certainty in care planning. CLA's technology enhances attraction, conversion, collections, and long-term scalability. Resources Mentioned For more information about CLA please visit: https://insightcla.com To schedule a Strategy Session with Dr Lona: https://go.oncehub.com/DrLonaBuildPodcast To schedule a Strategy Session with Dr Bobby: https://go.oncehub.com/DrBobbyBuildPodcast Learn more about the Remarkable CEO Podcast: https://theremarkablepractice.com/podcast
Most practice owners think team struggles come from staffing shortages, difficult personalities, or lack of motivation, but Dr. Pete and Dr. Stephen challenge that assumption head-on. Dr. Pete frames the conversation around identifying the primary constraint limiting growth, while Dr. Stephen focuses on accountability as the force that turns busyness into productivity. Together, they unpack the “four rights” of building a high-performing team: right people, right positions, right work, and right way. Getting these “4 Rights” right starts with your hiring process. Set Expectations and Agreements early in the relationship - and make sure that they understand that your business is a “High Accountability" environment. Along the way, they reveal why A-Players thrive in accountable cultures, how unclear expectations quietly sabotage scalability, and why stronger leadership systems create greater focus, healthier culture, and sustainable growth. In This Episode You Will Learn: Why many teams stay busy all day while producing surprisingly little movement The hidden reason accountability systems fail even when leaders think they're “clear” A sharper framework for identifying whether the issue is the person, the seat, or the work itself What happens when A players are surrounded by unclear expectations and weak ownership The surprising connection between focus, productivity, profitability, and team alignment Episode Highlights 01:35 - A powerful vision emerges around identifying the single team constraint quietly limiting growth and scalability 02:43 - Counterintuitive insight reveals why most practice owners have a focus problem instead of an effort problem 04:21 - Accountability gets reframed as the force that transforms motion into measurable movement 05:44 - A deeper look at A players exposes why great team members actually demand accountability 07:07 - Positioning takes center stage as leaders confront the costly mistake of placing people outside their zone of genius 08:37 - Practical strategy separates roles, responsibilities, and outcomes into a framework teams can actually execute 10:56 - A sharp hiring distinction reveals why CEOs should stop selling candidates into the job 14:45 - A compelling leadership challenge emerges around creating measurable ownership instead of vague expectations 16:49 - Early hiring mistakes expose how fast-moving CEOs unintentionally sabotage team quality 21:00 - Vision for a world-class team comes alive through the metaphor of a band where every player owns their role 22:35 - The real financial cost of weak accountability surfaces through productivity, profitability, and team optimization metrics 27:58 - Stephanie Dove Blake from Success Partner Social Sparrow joins Dr. Pete to share her personal journey from witnessing the impact of chronic pain to helping chiropractors reach more patients through digital marketing. They discuss lead generation, patient conversion, AI, and the systems Social Sparrow uses to help practices attract, book, and serve more people. Resources Mentioned To learn more about the REM CEO Program, please visit: http://www.theremarkablepractice.com/rem-ceo For more information about Social Sparrow please visit: https://socialsparrow.com Book a Strategy Session with Dr. Pete - https://go.oncehub.com/PodcastPC Prefer to watch? Catch the podcast on YouTube at: https://www.youtube.com/@TheRemarkablePractice1 To listen to more episodes, visit https://theremarkablepractice.com/podcast or follow on your favorite podcast app.
What does it really take to navigate your first year in business?In this episode of Bliss to Abundance, Cyndi welcomes Chris Stella, a certified travel professional and agency owner of Pinpoints Travel, to share her journey from hosted advisor to independent agency owner. Chris opens up about making the leap to independence in just three weeks, the challenges she faced during her first year, and the lessons that helped her build a stronger business.Together, they discuss the importance of organization, time management, creating systems, and staying focused on your own goals instead of getting caught up in everyone else's expectations. They also explore how different seasons of life impact entrepreneurship, from raising children to becoming an empty nester and grandparent.Resources Mentioned:Wanderlust CampusCareers on Vacation Enrollment InformationKey Topics Covered:Transitioning from a host agency to becoming an independent agency ownerWhat to expect during your first year in businessBuilding systems and processes for long-term growthThe importance of organization and operational efficiencyTime management strategies for entrepreneurs
Most practice owners do not have a revenue problem early on. They have an allocation problem. Dr. Lona and Dr. Eric DiMartino discuss why treating revenue as personal income too soon often slows practice growth, and why the real challenge is learning to deploy money strategically into marketing, coaching, systems, and team development. They explore the common tendency to spend emotionally, hoard cash out of fear, or delay key investments that create momentum. The conversation connects these decisions to everyday practice realities such as patient acquisition, retention, staffing, leadership development, and long-term vision. When doctors learn to view revenue as fuel rather than validation, they create stronger systems, make better decisions, and build a practice that produces both growth and freedom. Key Highlights 02:20 – Why some doctors struggle financially long before revenue becomes the real issue. 03:59 – The difference between survival, stability, and scale, and why confusing them creates costly decisions. 06:01 – A deeper look at the investment many practice owners stop making too soon. 08:15 – What happens when a growing practice treats marketing like an expense instead of a responsibility. 08:39 – The reality of relying solely on referrals when your vision requires something bigger. 11:49 – Why strong lead generation can still leave a practice feeling stuck. 12:19 – The lesson behind the "dumb taxes" that many owners pay on their way to growth. 14:20 – What many doctors overlook when balancing caution, confidence, and personal spending. 16:25 – The connection between freedom, systems, and the people you choose to invest in. 21:52 – Why the ability to delay rewards often shapes the opportunities available years later. 24:21 - Dan Anticich from Success Partner Twoconnect, joins Dr. Andrew to discuss how chiropractic practices can improve lead conversion, patient reactivation, and operational efficiency through dedicated offshore support. They explore how virtual team members help practices protect marketing investments, strengthen patient communication, reduce administrative workload, and create scalable systems that support sustainable growth. Resources Mentioned For more information about Two Connect please visit: https://twoconnect.com.au To schedule a Strategy Session with Dr Lona: https://go.oncehub.com/DrLonaBuildPodcast To schedule a Strategy Session with Dr Bobby: https://go.oncehub.com/DrBobbyBuildPodcast Learn more about the Remarkable CEO Podcast: https://theremarkablepractice.com/podcast
Why Retention Is The Real Growth Strategy Most practices assume retention problems start when patients stop showing up, but the real breakdown happens much earlier. Dr. Stephen and Dr. Pete unpack why patient compliance is the hidden constraint limiting growth, referrals, scalability, and long-term impact. Through a practical framework built around strong starts, clear agreements, and patient understanding, they reveal how retention is not a motivation problem but a communication and systems problem. The conversation explores how practices create “wanting,” why compliance drives every major business metric, and how better patient stewardship creates stronger outcomes, deeper loyalty, and sustainable growth. In This Episode You Will: Why many practices mistake new patient problems for the real operational leak quietly draining momentum and revenue The hidden reason patient retention collapses long before someone officially drops out of care A smarter way to think about compliance that transforms it from pressure into partnership What happens when patients fully understand the cause of their recurring health patterns An important distinction between setting expectations and creating true agreements inside the patient journey Episode Highlights 02:01 - A compelling challenge emerges to stop chasing every problem and identify the one constraint capable of pulling the entire practice forward. 02:48 - Retention takes center stage as the overlooked driver behind better outcomes, stronger referrals, and sustainable revenue growth. 06:25 - An uncomfortable truth surfaces as retention is exposed as the area where even high-performing practices often struggle most. 08:03 - A deeper look at compliance reveals why patient follow-through is the leading indicator of long-term retention and retained revenue. 13:33 - The conversation introduces four critical agreements that determine whether a patient relationship begins with alignment or hidden friction. 15:50 - A sharp distinction reveals how weak retention is often the symptom of a weak start rather than a failure later in the patient journey. 19:18 - Dr. Stephen reframes conversion as a dialogue built around ownership, goals, and a clearly defined path forward. 21:12 - The hidden power of “wanting” emerges as the bridge between patient interest and long-term commitment to care. 23:23 - A practical metaphor illustrates how consistent momentum compounds when patients understand the value of staying in rhythm. 24:18 - The real breakthrough appears when patients connect recurring health challenges to the daily habits and stresses that keep recreating them. 29:53 - A deeper understanding of care becomes the turning point where compliance evolves into genuine belief and long-term retention. 31:19 - Scalability is redefined through retention as the conversation connects compliance, patient loyalty, and sustainable business growth. 34:06 - Dr. Lona sits down with Glen David from Success Partner Davlen Designs to explore how smarter clinic design can drive practice growth without adding square footage. Glen shares how strategic use of space, workflow optimization, and data-driven planning help practices improve efficiency, enhance patient experience, and create greater capacity to serve more people while scaling sustainably. Resources Mentioned To learn more about the REM CEO Program, please visit: http://www.theremarkablepractice.com/rem-ceo For more information about Davlen Design please visit: https://www.davlendesign.com/ Book a Strategy Session with Dr. Pete - https://go.oncehub.com/PodcastPC Prefer to watch? Catch the podcast on YouTube at: https://www.youtube.com/@TheRemarkablePractice1 To listen to more episodes, visit https://theremarkablepractice.com/podcast or follow on your favorite podcast app.
What do high school debate team, chemistry labs, law school burnout, and credit card points all have in common?Apparently… they can all lead to becoming a startup CEO.In this episode of The Inventive Journey, Devin Miller sits down with Travis Cormier to unpack one of the most unconventional entrepreneurial journeys we've featured on the show. Travis shares how his path evolved from “super nerd” debate competitor to aspiring astrophysicist, law school student, chemist, freelance writer, COO, and eventually CEO of a rapidly growing media company.Along the way, Travis reveals the pivotal moments that shaped his career — including the realization that prestige and fulfillment are not always the same thing.After initially pursuing law school with dreams of working in a major firm, Travis quickly discovered that the lifestyle attached to those prestigious careers didn't align with the life he actually wanted. Hearing attorneys proudly describe their ability to work until midnight from home while “only” working three weekends per month became a wake-up call that forced him to reconsider his future.That decision eventually led him back into chemistry, where he built a stable career while quietly exploring entrepreneurial opportunities on the side.Then came the Maldives honeymoon.When Travis and his wife began planning their honeymoon, he discovered just how expensive luxury travel could be. Instead of giving up, he became obsessed with learning how travel rewards and credit card points worked. That curiosity introduced him to the travel media world and ultimately opened the door to freelance writing opportunities.What started as side income soon evolved into something much larger.Travis climbed from freelance contributor to editor, then into operational leadership before becoming COO of the business. Over the next several years, the company experienced explosive growth — scaling roughly 1,400% while growing its team and expanding its audience through strategic community building.Today, Travis serves as CEO and is helping guide the company through its next phase of operational maturity and long-term sustainability.Throughout the conversation, Travis shares valuable lessons about:Career pivots and professional identityEscaping prestige trapsStartup growth and scalingCommunity-driven business modelsLeadership transitionsOperational strategyTesting business ideasKnowing when to kill products that no longer serve the businessBuilding sustainable entrepreneurial momentumOne of the biggest takeaways from this episode is the importance of finding the lane your business can truly own.While many brands chase every possible growth channel, Travis explains how their company focused heavily on community-building — particularly within Facebook groups — and turned that focus into a major competitive advantage.He also discusses one of the hardest entrepreneurial realities: sometimes founders become emotionally attached to products or ideas that customers simply do not want.That lesson became painfully clear after realizing one product they loved internally had only a handful of active users while still costing thousands of dollars per month to maintain.As Travis explains, passion matters — but market demand matters more.This episode is packed with honest insights for founders, entrepreneurs, career changers, and anyone trying to figure out how to align ambition with lifestyle design.If you've ever questioned your career path, wondered whether prestige is worth the tradeoffs, or tried to navigate the uncertainty of entrepreneurship, this conversation will resonate deeply.Because sometimes the journey to becoming a CEO doesn't begin with a startup accelerator…Sometimes it begins with trying to afford a honeymoon.To chat about this one-on-one, grab a free consult at strategymeeting.com
What if the biggest growth opportunity in a chiropractic business isn't more marketing, more hours, or more staff, but simply maximizing what already exists? In this episode, Dr. Josiah Fitzsimmons, joins Dr. Pete to unpack the financial blind spots holding chiropractors back from greater profitability and impact. As the co-founder of Lucro, Dr. Josiah shares insights gathered from years of analyzing financial and operational data across hundreds of chiropractic clinics. Together, they explore the operational patterns, team utilization gaps, and decision-making frameworks that separate stagnant practices from scalable businesses. The conversation reveals how CEOs can use data to increase confidence, unlock untapped revenue potential, and build healthier, more profitable practices without immediately increasing overhead. In This Episode You Will: Understand why most chiropractic practices are dramatically underutilizing their existing capacity Discover the hidden revenue opportunity already sitting inside the average clinic Learn how data-driven decision-making creates stronger operational confidence Clarify the difference between fixed costs, variable costs, and scalable profitability See why growing a business requires different leadership at every stage of scale Episode Highlights 01:50 - Explore how combining business performance and clinical excellence creates a more complete framework for sustainable growth. 05:24 - Recognize why many practice owners struggle to scale when decisions are driven by opinions rather than operational clarity. 09:44 - Discover why maximizing existing resources often creates greater profitability than immediately expanding capacity. 11:32 - Examine the surprising revenue patterns that separate top-performing practices from the average clinic. 12:53 - Clarify the three-step scaling framework built around capacity awareness, optimization, and strategic expansion. 15:21 - Understand why team performance is often a reflection of systems, training, and operational structure rather than talent alone. 18:12 - Uncover how underutilized teams can quietly limit revenue growth despite significant investment in personnel. 24:15 - Identify how doctors performing non-essential responsibilities can become the primary constraint to business growth. 27:16 - Explore why long waitlists may signal operational bottlenecks rather than evidence of business success. 29:56 - Examine the profitability sweet spot where efficiency, capacity, and overhead reach their strongest alignment. 32:01 - Discover why the strategies that create early growth often become the very obstacles to reaching the next level. 34:55 - Learn how better data creates greater confidence when navigating complex business decisions and growth opportunities. 39:19 - Dr. Chris sits down with Dr. Steve Tullius of Success Partner Waitlist Workshops to explore how practices can attract the right patients through education-first marketing. They discuss how workshops build trust, create demand, and position doctors as the preferred solution. When communication creates certainty, growth becomes more intentional, predictable, and sustainable. Resources Mentioned Learn more about Lucro and schedule a strategy call, visit: https://morelucro.com/ Get Your Copy of the 2026 Lucro Industry Report here: https://report.morelucro.com/ To learn more about the REM CEO Program, please visit: http://www.theremarkablepractice.com/rem-ceo For more information about Waitlist Workshops please visit: https://waitlistworkshops.com Book a Strategy Session with Dr. Pete - https://go.oncehub.com/PodcastPC Prefer to watch? Catch the podcast on YouTube at: https://www.youtube.com/@TheRemarkablePractice1 To listen to more episodes, visit https://theremarkablepractice.com/podcast or follow on your favorite podcast app.
RoofersCoffeeShop® LIVE hits the road for this special episode of Roofing Road Trips® from the CertainTeed Business Building Workshop (BBW), where we sit down with roofing contractors who are investing in their businesses, teams and long-term success through one of the industry's most respected development programs. In this episode, contractors share their experiences at BBW, discuss why ongoing education and peer collaboration are critical to raising the bar across regional markets and highlight the leadership, operational strategies and actionable ideas they are taking home for 2026 and beyond. The conversation also explores emerging trends, growth opportunities and the value of strong manufacturer partnerships, with attendees explaining how aligning with CertainTeed helps them deliver consistent quality while gaining access to resources that support sustainable business growth.
Step into Episode 214 of On The Delo as Delo sits down with Jeremiah, Air Force veteran, mortgage broker, and multi-unit franchisee of Jeremiah's Italian Ice, for a candid conversation about building multiple businesses, staying grounded through discipline, and why family-focused frozen treats are a surprisingly powerful vehicle for entrepreneurship. From opening his first location next to Corona del Sol High School in Chandler to expanding with a drive-through near Cardinal Stadium in Glendale, Jeremiah brings real talk on what it takes to run two companies at once without letting either one fall apart.The conversation covers Jeremiah's remarkable origin story — born in Guyana, raised in Brooklyn, trained as an Air Force veteran, and pivoting from aviation to mortgages to franchising — and why he's never once thought about retiring. Delo and Jeremiah go deep on the parallels between brokering mortgages and brokering insurance, the importance of systems and high-trust relationships with your team, and why "autopilot culture" is the fastest route to a failing business. You'll also hear about Delo's new book Risky Business: The Arizona Liquor Liability and Insurance Survival Guide, the power of waking up at 4:35 AM, the joy of watching anxious teenagers build confidence scooping gelati, and why authentic person-to-person connection beats transactional business every single time.Chapter Guide (Timestamps):(0:00 - 1:26) Welcome, Delo's New Book Risky Business & Intro to Jeremiah(1:27 - 3:50) Queen Creek Growth, Arizona Roots & Origin Story(3:51 - 5:57) From Guyana to Brooklyn to the Air Force & Valley Living(5:58 - 8:12) Mortgage Brokering, Desert State Mortgage & The Broker Parallel(8:13 - 11:26) Discovering Jeremiah's Italian Ice & Opening the First Chandler Location(11:27 - 14:22) Youth Employment, Anxiety, Confidence Building & The Value of In-Person Work(14:23 - 17:07) The Jeremiah's Brand Story: Florida Roots, First Franchise in Arizona & 200 Locations(17:08 - 20:57) Family-Focused Model, Gelati, Drive-Throughs & What Makes Italian Ice Different(20:58 - 24:06) Managing Two Businesses, Daily Routine & Building a High-Trust Team(24:07 - 28:20) Health, Fitness, Prayer & Serving Mom: Staying Grounded Across It All(28:21 - 31:41) Franchising Advice: Know the Day-to-Day, Systems, and Work Ethic Required(31:47 - 38:38) Rapid Fire: Aliens, Tacos, Pull-Ups, AC/DC & Cheesecake Italian Ice
What actually makes someone magnetic in their community for nearly 40 years in practice? In this conversation, Dr. Lona sits down with Dr. Mary Frye to unpack the mindset, conviction, and communication strategies that consistently attract new patients into chiropractic care. Dr. Mary shares how screenings, doctor reports, referral systems, and simple one-on-one conversations have allowed her to continually grow her practice without relying on expensive marketing. But underneath the tactics is a much deeper theme: when chiropractors stop making practice about themselves and fully commit to telling the truth about health and healing, people respond differently, referrals grow naturally, and practice becomes far more sustainable and joyful long term. Key Highlights 02:23 – Hear why someone 39 years into practice still wakes up passionate about chiropractic and how conviction around truth and healing continues to fuel the mission. 03:25 – Discover the story that shaped an entire philosophy on chiropractic after a father lived in a back brace for 20 years before chiropractic changed his life. 06:16 – Learn why screenings remain a favorite way to attract new patients and how one-on-one conversations create stronger trust and connection. 07:03 – Understand why most people still don't fully understand chiropractic even if they've seen a chiropractor before and how education changes patient commitment. 08:27 – Hear why staff are trained to “collect nos” during screenings and how removing fear of rejection improves confidence and conversions. 09:27 – Discover the types of community events preferred for screenings and why health-conscious environments like gyms create stronger opportunities for connection. 11:31 – Learn how faith, purpose, and detachment from outcomes reduce stress during patient conversations and help chiropractors communicate more authentically. 12:49 – Understand how turning one patient into an entire family under care creates exponential practice growth and why chiropractors must confidently invite families into care. 15:44 – Hear the “Four Card Friday” referral system and why planting seeds consistently creates long-term community impact. 18:48 – Discover the defining lesson learned in chiropractic school when a mentor taught that practice growth stops becoming difficult when chiropractors stop making it about themselves. 21:56 - Nadine Brunet from Success Partner Platinum Systems joins Dr. Chris to discuss the launch of Platinum Cloud, an AI-powered chiropractic software platform built to simplify workflows, reduce administrative tasks, and improve efficiency for practices. They explore agentic AI, integrated tools, seamless onboarding, and how Platinum Systems is helping chiropractors future-proof their clinics with smarter technology. Resources Mentioned For more information about Platinum please visit: https://www.platinumsystem.com/ To schedule a Strategy Session with Dr Lona: https://go.oncehub.com/DrLonaBuildPodcast To schedule a Strategy Session with Dr Bobby: https://go.oncehub.com/DrBobbyBuildPodcast Learn more about the Remarkable CEO Podcast: https://theremarkablepractice.com/podcast
spent $135,000 to spend the day with Alex Hormozi. Here's what he taught me about the conversion process and selling chiropractic care. If patients are not saying yes to care, the problem may not be your passion, your systems, or even your recommendations - it's your offer. Dr. Pete and Dr. Stephen break down why so many chiropractors struggle to convert despite deeply believing in what they do. Drawing from Dr. Stephen's recent coaching experience with Alex Hormozi and the framework of the irresistible offer, this conversation unpacks the four factors that shape every conversion decision: dream outcome, perceived likelihood of achievement, time delay, and effort and sacrifice. From learning how to stop selling process and start selling transformation to creating a patient journey that feels clear, trustworthy, and achievable, this episode gives chiropractors a practical roadmap for increasing conversion, strengthening certainty, and helping more people commit to care with confidence. In This Episode You Will: Understand why conversion constraints often begin with an unclear offer. Learn how to sell the transformation instead of the process. Discover the four parts of an irresistible patient offer. Clarify how trust, proof, and certainty increase patient belief. See how a clear roadmap makes care feel easier to commit to. Episode Highlights 01:04 - Identify why the question is not whether conversion has a constraint, but where that restraint is showing up. 04:12 - Discover how an irresistible offer becomes the first lens for diagnosing a stalled conversion process. 05:55 - Clarify why patients do not buy services, systems, or procedures before they believe in the transformation. 09:36 - Recognize how selling the outcome changes the emotional weight of the entire conversion conversation. 13:10 - Explore the four-part value equation that shapes whether a patient says yes or hesitates. 18:26 - Understand why conversion becomes a skill when the dream outcome is made specific, emotional, and compelling. 23:32 - Reveal how proof, testimonials, and certainty increase a patient's belief that care can work for them. 27:05 - Examine how time delay becomes a conversion restraint when patients cannot see a faster path to results. 29:19 - Differentiate between a hard process and a supported process that makes commitment feel possible. 34:42 - Recognize how the right offer combines accountability, support, and clarity into a decision patients can trust. 36:15 - As a Success Partner, Chiro-Ads Academy brings a powerful, in-house approach to digital marketing that helps practices take control of new patient acquisition. As Dr. Eric sits down with Dr. Travis Stewart, the conversation reveals how early struggles with inconsistent agency results led to a proven system that lowers lead costs, improves conversion, and drives predictable growth through trust-based advertising and data-driven decision-making. If you are ready to create consistent, scalable growth you will want to explore how this system can transform your practice. Resources Mentioned To learn more about the REM CEO Program, please visit: http://www.theremarkablepractice.com/rem-ceo For more information about Chiro Ads please visit: www.makingmuvs.com/TRP Book a Strategy Session with Dr. Pete - https://go.oncehub.com/PodcastPC Prefer to watch? Catch the podcast on YouTube at: https://www.youtube.com/@TheRemarkablePractice1 To listen to more episodes, visit https://theremarkablepractice.com/podcast or follow on your favorite podcast app.
What if success meant living authentically rather than chasing the next milestone? Anna Lundberg sits down with Nick Whitnell - coach, writer, and host of nature-based gatherings - to explore how he re-engineered his work and life around values, self-compassion, and real human connection, all while still paying the bills and putting the bins out. Key Takeaways Success as authenticity, not achievement: Nick shares how he moved from measuring success by salary and status to defining it as living truthfully and treating himself and others with compassion. Re-engineering income and lifestyle: Instead of scaling up to match a growing salary, Nick worked backwards - asking what he actually needed to live well, and building his work around that. The fringe business model: Coaching, nature-based gatherings, monthly events at Patch in Bournemouth, and a weekly newsletter - Nick refuses to fit into a neat marketing box, and explains why that's a deliberate choice. Building trust through depth, not performance: Why consistency, credibility, and showing up as yourself beats algorithm-chasing every time, even if growth is slower. Working with the parts of you that hold you back: Drawing on Internal Family Systems, Nick explains how procrastination and people-pleasing often have good intentions - and what happens when you stop shaming those parts. If this conversation has you rethinking how your business is set up, let's talk. Book a free call to explore what a more authentic, sustainable model could look like for you - onestepoutside.com/call.
What actually allows chiropractors to stay excited about practice 20 years in instead of burning out? In this conversation, Dr. Lona sits down with Dr. Carla LeClerc to unpack the realities of long-term practice growth, leadership, mentorship, and building a chiropractic business that keeps evolving. Dr. Carla shares stories from opening practice, surviving major setbacks like flood damage and 2020 shutdown pressures, building a strong team, and eventually growing into a teaching clinic with associate doctors and students. The conversation repeatedly comes back to one central idea: practices continue growing when chiropractors stay playful, stay mission-driven, and continue pouring into people instead of building everything around themselves. Key Highlights 02:49 – Hear why Dr. Carla says practice becomes more fun over time and how strong team culture, shared values, and staying connected to chiropractic keep long-term practice sustainable. 04:12 – Discover how one screening conversation at CVS turned into a 20-year patient relationship and why chiropractors can never underestimate the impact of one conversation. 05:59 – Learn why Dr. Carla teaches her team to always think about “the one person” during screenings and how purpose-driven outreach creates more authentic communication. 07:21 – Understand why staying playful in practice matters more than waiting for future success milestones and how joy and energy directly affect long-term growth. 09:50 – Hear why Dr. Carla wishes she hired an associate doctor earlier and how associate growth creates more leverage, support, and durability inside a practice. 11:30 – Learn why building a practice around personality instead of systems eventually limits growth and why leadership requires building a mission bigger than yourself. 12:43 – Discover the leadership lesson Dr. Carla learned from keeping the wrong team member too long and how tolerance eventually impacts culture and momentum. 14:59 – Hear Dr. Carla share her vision for the next 20 years of practice including building a stronger teaching clinic and mentoring more chiropractors. 16:12 – Understand why chiropractic needs more students, more mentors, and more successful business owners to expand the profession and create greater community impact. 19:23 – Learn why business mentorship after chiropractic school is critical and how learning entrepreneurship inside a functioning clinic shortens the learning curve for young doctors. 22:23 - Dr. Eric sits down with Jeff Van Kampen from Success Partner Clinic Growth Accelerator to explore how chiropractic practices are using Meta ads, data tracking, and lead qualification systems to create more predictable patient growth. Jeff shares how filtration, conversion tracking, AI follow-up tools, and long-term patient nurturing are helping clinics improve lead quality, increase ROI, and scale with greater confidence and clarity. Resources Mentioned For more information about Clinic Growth Accelerator please visit: https://growyourclinic.com/ To schedule a Strategy Session with Dr Lona: https://go.oncehub.com/DrLonaBuildPodcast To schedule a Strategy Session with Dr Bobby: https://go.oncehub.com/DrBobbyBuildPodcast Learn more about the Remarkable CEO Podcast: https://theremarkablepractice.com/podcast
Your practice is stuck because you don't have enough Qualified Leads to take you to the next level. In this episode, Dr. Stephen and Dr. Pete unpack the first and often most common bottleneck in practice growth: the inability to consistently attract the right people with the right message at the right time. Through the lens of the Theory of Constraints, they reveal why marketing struggles are rarely solved by simply “doing more marketing” and instead require deeper clarity around purpose, messaging, ideal patient profiles, and measurable systems. From refining the market message that cuts through the noise to understanding Marketing Spend, CAC (Cost to Acquire a Customer) and “Buyer Readiness”, this episode provides a strategic framework for chiropractors who want to stop spraying and praying and start building predictable attraction systems that scale influence, income, and patient impact. In This Episode You Will: Understand why attraction constraints are often the hidden bottleneck in practice growth. Discover how purpose, mission, and vision shape effective marketing systems. Learn how to create messaging that cuts through marketplace noise and increases readiness. Clarify the difference between random marketing activity and measurable lead generation. See how metrics like CAC and LTV create confidence, scale, and strategic decision-making. Episode Highlights 01:44 - Identify how one primary constraint can quietly suppress growth across an otherwise healthy practice. 03:54 - Discover why true transformation begins when education unlocks awareness rather than simply delivering information. 05:28 - Recognize how unresolved attraction constraints keep practices stuck even when effort and intention remain high. 08:16 - Explore why great coaching often reveals hidden solutions that were already within reach. 11:12 - Clarify why the problem behind the problem must be solved before marketing tactics can produce meaningful growth. 14:23 - Uncover how defining an ideal client profile changes the precision and effectiveness of attraction strategies. 16:36 - Examine the three-part messaging equation required to cut through marketplace noise and create urgency. 18:06 - Reveal how trust-building systems increase patient readiness long before a conversion conversation begins. 20:38 - Differentiate between inconsistent marketing activity and the disciplined repetition required to create momentum. 27:31 - Understand why data-driven marketing eliminates stress and creates confidence in scaling patient acquisition. 28:43 - Dr. Rachel is joined by Dr. Kendall Price of Success Partner Elevate Marketing to unpack what it really takes to turn marketing into a true growth system for modern practices. They explore how Elevate moves beyond generic campaigns by blending brand identity with proven strategies, building trust through every step of the patient journey, and optimizing for real outcomes like patient show rates, not just leads. When marketing becomes intentional, relational, and data-driven, growth shifts from unpredictable to scalable and sustainable. Resources Mentioned To learn more about the REM CEO Program, please visit: http://www.theremarkablepractice.com/rem-ceo For more information about Elevate Marketing please visit: https://goelevatemarketing.com/ Book a Strategy Session with Dr. Pete - https://go.oncehub.com/PodcastPC Prefer to watch? Catch the podcast on YouTube at: https://www.youtube.com/@TheRemarkablePractice1 To listen to more episodes, visit https://theremarkablepractice.com/podcast or follow on your favorite podcast app.
What does it take to build a serious Torah legacy while running a thriving dental practice in Manhattan? Reuven Mohl has spent the last decade doing exactly that — and the results are five published books, a growing body of scholarship, and a model for what it looks like to take your Torah life seriously without stepping away from the working world.In this episode, Reuven walks us through his upbringing in Manhattan Beach, Brooklyn, where his father Rabbi Oscar Mohl — a philosophy professor, Holocaust survivor, and talmid of the Baba Vredi — set the tone for a home where Torah and ideas were always on the table. From Yeshiva Flatbush to Yeshiva HaKotel to YU, Reuven shares how his years of learning shaped both his character and his career path into dentistry.We talk about the discipline behind building a successful practice, how he carved out time for serious learning between patients, and what led him to compile commentaries on the Haggadah, Megillas Rus, and Tehillim using the writings of Rabbi Eliezer Berkovitz and Rabbi Joseph B. Soloveitchik.And in honor of Shavuos, we learn together. Reuven shares a beautiful lesson from Megillas Rus on the difference between din and lifnim mishurat hadin — and what Boaz's generosity in the field teaches us about how to show up at work, at home, and in life.Topics covered:Growing up with a philosophy professor father and a Holocaust survivor in the homeThe work-life balance reality of a dental careerHow to pursue serious Torah scholarship while running a businessBuilding commentaries using the Rav and Rabbi BerkovitzMegillas Rus and the obligation to do more than the minimumThe story of calling before Shabbos
Kristine Mizzone is an education consultant, speaker, and author who supports schools in the areas of social and emotional learning (SEL) and organizational and middle-level leadership. She is the author of The Leap Year: Practical Advice and Insights for Those Navigating Career Transitions. Additionally, Kristine works with aspiring school leaders as an adjunct professor for The College of New Jersey, and with the International School Counselor Association (ISCA), overseeing the organization's learning and development initiatives. Kristine has served as both a teacher and school leader for nearly two decades in US public schools and private international schools. Most recently, Kristine served as the Director of Learning at Benjamin Franklin International School in Barcelona, Spain. Prior to that, Kristine was a Curriculum and Professional Learning Coordinator at the International School of Beijing, China. She is currently based in Bangkok, Thailand. ______________________________________________________________________ The Edupreneur: Your Blueprint To Jumpstart And Scale Your Education BusinessYou've spent years in the classroom, leading PD, designing curriculum, and transforming how students learn. Now, it's time to leverage that experience and build something for yourself. The Edupreneur isn't just another book; it's the playbook for educators who want to take their knowledge beyond the school walls and into a thriving business.I wrote this book because I've been where you are. I know what it's like to have the skills, the passion, and the drive but not know where to start. I break it all down: the mindset shifts, the business models, the pricing strategies, and the branding moves that will help you position yourself as a leader in this space.Inside, you'll learn how to:✅ Turn your expertise into income streams, without feeling like a sellout✅ Build a personal brand that commands respect (and top dollar)✅ Market your work in a way that feels natural and impactful✅ Navigate the business side of edupreneurship, from pricing to partnershipsWhether you want to consult, create courses, write books, or launch a podcast, this book will help you get there. Stop waiting for permission. Start building your own table.Grab your copy today and take control of your future.Buy it from EduMatch Publishing https://edumatch-publishing.myshopify.com/collections/new-releases/products/the-edupreneur-by-dr-will
What actually allows a chiropractic practice to keep growing without the owner doctor becoming the bottleneck? In this episode, Dr. Lona and Dr. Rachel break down the real mechanics behind building a successful broken white line practice and why more chiropractors are moving toward shared care models. They unpack the mindset shifts required to move from “my patients” to “our patients,” how to communicate associate transitions without losing trust, and why practices centered too heavily around one doctor's personality eventually limit growth. The conversation stays practical around onboarding, patient communication, doctor flow, scheduling, and team systems, while reinforcing the bigger reality: when chiropractic becomes the center of the relationship instead of the individual doctor, practices become more scalable, adaptable, and sustainable long term. Key Highlights 01:08 – Hear why broken white line practices create more freedom for chiropractors and how vacations feel completely different when patient care continues seamlessly without the owner doctor present. 02:21 – Learn why preparing for a multi-doctor practice starts long before hiring an associate through systems, communication, and patient expectation setting. 04:08 – Discover the moment Dr. Lona realized the power of a broken white line model when the practice continued serving people successfully without her physically in the office. 05:16 – Understand why the shift from “my patients” to “our patients” is the defining mindset change required for a successful shared-care practice. 06:27 – Learn how to position associate doctors as an advantage to patients instead of a disruption by emphasizing collaboration, multiple perspectives, and continuity of care. 09:55 – See why slow onboarding creates stronger patient trust and how introducing associates gradually helps practices avoid resistance and confusion. 12:33 – Hear practical language new associates can use to enter established patient relationships gracefully while still building confidence and authority. 15:25 – Discover how broken white line practices become significantly more efficient operationally when doctors separate adjusting, reports, and patient management responsibilities. 19:17 – Understand why practices built around one doctor's personality struggle to scale and how shifting the focus back to chiropractic creates healthier growth. 21:30 – Learn why communication systems become non-negotiable in multi-doctor clinics and how meetings, alerts, and doctor collaboration improve patient trust and retention. Resources Mentioned To schedule a Strategy Session with Dr Lona: https://go.oncehub.com/DrLonaBuildPodcast To schedule a Strategy Session with Dr Bobby: https://go.oncehub.com/DrBobbyBuildPodcast Learn more about the Remarkable CEO Podcast: https://theremarkablepractice.com/podcast
You don't have an effort problem - you have a FOCUS problem. Most practices aren't stuck because of a lack of effort, they're stuck because they're solving the wrong problems in the wrong order. In this episode, Dr. Stephen and Dr. Pete introduce the concept of the primary constraint and challenge the idea of “priorities” by reframing success around singular focus. Through the lens of the accountability grid and the five domains of business, they lay the foundation for a new way of thinking about growth: identifying, sequencing, and solving the one constraint that matters most right now. This episode sets the strategic framework for eliminating overwhelm, creating clarity, and unlocking the next level of performance. The payoff is a shift from reactive problem-solving to intentional, CEO-level decision making that drives real momentum. In This Episode You Will: Understand why solving multiple problems keeps you stuck Learn the difference between constraints and symptoms Discover how to identify your single primary constraint See why sequencing problems is the key to growth Clarify how to think like a CEO instead of an operator Episode Highlights 01:55 - Recognize that every business faces multiple challenges, yet one primary constraint ultimately determines growth trajectory 03:55 - Understand the distinction between having many problems and identifying the single priority that creates leverage 08:40 - Discover that most growth plateaus are caused by a lack of focus rather than a lack of effort 09:05 - Explore the CEO's role as the “human magnifying glass” directing energy and resources toward one outcome 11:10 - Examine how concentrated focus ignites momentum instead of spreading effort across multiple weak initiatives 16:03 - Identify the importance of sequencing constraints rather than attempting to solve everything simultaneously 17:31 - Differentiate between symptoms and true constraints when moving to the next level of growth 18:21 - Clarify how the five domains of business align with the patient journey and operational structure 22:12 - Reveal the hidden cost of ignoring constraints in both impact and income 25:21 - Uncover the most common primary constraints across attraction, conversion, retention, team, and money 27:48 - Dr. Eric DiMartino is joined by Mark Murdock of Aspen Live Well to explore how light therapy expands chiropractic impact and revenue. They discuss class IV laser, full-body photobiomodulation, and scalable business models that generate recurring income without requiring doctor time. Light therapy accelerates healing, attracts new patients, and creates a profitable business within a practice. Resources Mentioned Download your copy of the Accountability Grid here: https://go.theremarkablepractice.com/remceo-ep357-acctgrid To learn more about the REM CEO Program, please visit: http://www.theremarkablepractice.com/rem-ceo For more information about Aspen Live Well please visit: https://aspenlivewell.com/ Book a Strategy Session with Dr. Pete - https://go.oncehub.com/PodcastPC Prefer to watch? Catch the podcast on YouTube at: https://www.youtube.com/@TheRemarkablePractice1 To listen to more episodes, visit https://theremarkablepractice.com/podcast or follow on your favorite podcast app.
What actually creates long-term impact in chiropractic: better systems or deeper conviction? In this conversation, Dr. Lona and Dr. Jack Bourla unpack why Sherman College continues to attract students who carry a strong sense of purpose into practice, and why culture inside a chiropractic school matters as much as curriculum. They discuss preserving chiropractic principles while expanding into areas like upper cervical, sports, family, and animal chiropractic, along with the responsibility chiropractors have to create demand through certainty, enthusiasm, and service. The conversation ultimately points back to one reality: when chiropractors fully understand what they do and why they do it, practices grow differently, communities respond differently, and the profession moves forward with more momentum. Key Highlights 00:57 – Hear why Dr. Jack Bourla says culture matters more than curriculum and how the feeling students experience on campus shapes the kind of chiropractor they become in practice. 03:15 – Understand the “reverence for chiropractic” Dr. Lona noticed at Sherman and why younger doctors with clarity and certainty communicate differently with patients. 04:57 – Learn how chiropractic schools create referrals through vision, not marketing when students deeply understand their role and communicate hope with conviction. 06:57 – Discover why Dr. Bourla watches the student parking lot every morning and how leadership inside a school can shape future practice leaders and community impact. 09:13 – See how Sherman is building focused specialties inside chiropractic through upper cervical, sports, family, and animal chiropractic while maintaining principled foundations. 11:24 – What happens when chiropractic care is framed as family care instead of pediatrics and how that shift changes generational retention inside practices. 15:32 – Learn why Dr. Bourla believes enthusiasm is the profession's greatest growth strategy and how contagious certainty influences patient trust and practice growth. 18:24 – Hear Dr. Lona explain why the public may be more ready for principled chiropractic than the profession itself and why chiropractors must stop playing defense. 19:13 – Understand the difference between creating ripples versus tidal waves in practice growth and why demand for chiropractic must outpace supply for the profession to expand. 21:38 – Discover why Sherman prioritizes campus visits so heavily and how environment, culture, and alignment influence the future trajectory of a student's career. 23:48 - Dr. Lona sits down with Dr. Brian Capra from Success Partner ClinicMind to explore how chiropractic practices are evolving beyond traditional EHR systems into fully integrated growth platforms. They discuss how AI, automation, patient communication, and practice management are transforming attraction, retention, and scalability for modern clinics. Dr. Brian also shares how ClinicMind is helping practices simplify operations, improve patient experiences, and prepare for the future of chiropractic growth through one connected platform. Resources Mentioned For more information on Sherman College, please visit: https://www.sherman.edu/ For more information about ClinicMind please visit: https://www.clinicmind.com/ To schedule a Strategy Session with Dr Lona: https://go.oncehub.com/DrLonaBuildPodcast To schedule a Strategy Session with Dr Bobby: https://go.oncehub.com/DrBobbyBuildPodcast Learn more about the Remarkable CEO Podcast: https://theremarkablepractice.com/podcast
Learn more at RoofersCoffeeShop.com! https://www.rooferscoffeeshop.com/ Are you a contractor looking for resources? Become an R-Club Member today! https://www.rooferscoffeeshop.com/rcs-club-sign-up Sign up for the Week in Roofing! https://www.rooferscoffeeshop.com/sign-up Learn more about (CUSTOMER NAME) here! (CUSTOMER DIRECTORY LINK) Follow Us! https://www.facebook.com/rooferscoffeeshop/ https://www.linkedin.com/company/rooferscoffeeshop-com https://x.com/RoofCoffeeShop https://www.instagram.com/rooferscoffeeshop/ https://www.youtube.com/channel/UCAQTC5U3FL9M-_wcRiEEyvw https://www.pinterest.com/rcscom/ https://www.tiktok.com/@rooferscoffeeshop https://www.rooferscoffeeshop.com/rss #CertainTeed #CertainTeedRoofing #RoofersCoffeeShop #MetalCoffeeShop #AskARoofer #CoatingsCoffeeShop #RoofingProfessionals #RoofingContractors #RoofingIndustry
From Motivation to Incentivization: How PPFG Changes Everything Most practice owners try to motivate their teams, but motivation is unreliable and short-lived. Incentivization, on the other hand, is structural and drives consistent behavior. When incentives are unclear or misaligned, teams default to average effort instead of tapping into discretionary energy. Dr. Pete and Dr. Stephen break down how to intentionally connect outcomes, behaviors, and rewards so that performance becomes predictable and scalable. By aligning incentives with what truly matters and using the PPFG (Personal, Professional, Financial Goals) framework to uncover what drives each team member, leaders can create an environment where people are fully engaged, retention improves, and growth becomes inevitable. In This Episode You Will: Understand why incentivization drives performance more than motivation. Learn how to connect behaviors to outcomes through clear KPIs. Discover how discretionary energy separates good teams from great ones. Clarify how alignment unlocks higher performance and fulfillment. See how personal, professional, and financial goals fuel retention and growth. Episode Highlights 02:23 - Explore how alignment between purpose, performance, and profitability unlocks sustained energy and engagement. 03:43 - Discover how discretionary energy represents the hidden performance multiplier inside every team member. 04:50 - Examine the structured process of linking outcomes to behaviors as the foundation for effective incentivization. 06:26 - Differentiate alignment as the true driver of success beyond effort or activity alone. 09:02 - Uncover how removing judgment allows leaders to better understand what truly motivates individual team members. 11:05 - Identify the importance of creating mechanisms that ensure consistent and meaningful incentivization conversations. 14:15 - Reveal how lack of clarity around personal, professional, and financial goals leads to disengagement and eventual turnover. 17:26 - Clarify how a humble, relationship-first approach strengthens trust and opens the door for deeper alignment. 21:31 - Understand that helping people achieve their goals becomes the strongest driver of long-term retention. 22:41 - Recognize that failure to grow is the most expensive outcome, reinforcing the necessity of aligned incentives and performance systems. 25:06 - Dr. Chris is joined by Success Partner, Dr. David Fletcher of CLA to explore how neurocentric scanning technology transforms chiropractic communication and practice growth. They discuss using objective nervous system data to improve retention, scale with team leverage, increase PVA, and strengthen certainty in care planning. CLA's technology enhances attraction, conversion, collections, and long-term scalability. Resources Mentioned Download your copy of the PPFG Worksheet here: https://go.theremarkablepractice.com/remceo-ep355-ppfg To learn more about the REM CEO Program, please visit: http://www.theremarkablepractice.com/rem-ceo For more information about CLA please visit: https://insightcla.com/ Book a Strategy Session with Dr. Pete - https://go.oncehub.com/PodcastPC Prefer to watch? Catch the podcast on YouTube at: https://www.youtube.com/@TheRemarkablePractice1 To listen to more episodes, visit https://theremarkablepractice.com/podcast or follow on your favorite podcast app.
This conversation right here? It's one of those episodes you don't just listen to… you feel it.In today's episode, I'm sitting down with an incredible faith-based real estate agent who shares her story of going from insecurity and self-doubt… to boldness, confidence, and obedience in her business.And let me tell you—this is not just about real estate.This is about:Overcoming fear and rejectionLearning how to trust God in your businessBuilding confidence as a new real estate agentWalking boldly in your calling (even when you don't feel ready)And what it really looks like to be a faith-based entrepreneurWe talk about everything from: ✔️ Not passing the real estate exam the first time ✔️ Finding your lane as a new agent (hello open houses
What if the biggest risk when launching a practice isn't failure, but building something unstable from the start? Dr. Lona and Dr. Chris Grier break down what actually determines success early on, especially for chiropractors stepping into ownership for the first time. The conversation moves through vision, systems, and financial awareness, highlighting how easy it is to grow quickly without a solid foundation underneath. They also address the reality of the early season of practice, where effort is high and structure is often missing, and show how the right guidance and planning can shorten the path to stability and long-term success. Key Highlights 01:39 – Hear why getting help early can significantly change the trajectory of a new practice 03:11 – See how early success can happen quickly, and what needs to be in place to sustain it 04:15 – Understand why clinical skill alone is not enough, and where business understanding becomes critical 05:20 – See how growth without systems creates instability, even when things look successful on the surface 07:25 – Understand why the idea of an “easy” launch is misleading, and what the reality actually requires 09:35 – Discover how vision should guide every major decision, especially in the early stages 12:40 – Hear how different launch strategies create different pressures, depending on how they are structured 16:40 – Learn why understanding your numbers is essential, and how it impacts every financial decision in the practice 19:58 – Understand how financial structure determines whether the practice can actually sustain the mission long term 22:39 - Dr. Lona sits down with Glen David of Success Partner, Davlen Designs to reveal how practice growth is often hiding in plain sight within the walls of an existing office. Together, they unpack how strategic clinic design is less about aesthetics and more about function, flow, and efficiency that directly impact performance. Glen shares how small, data-driven adjustments across space utilization and team execution can compound into significant growth without expanding or relocating. When practices align their environment with their systems, they unlock the ability to serve more people and scale with intention. Resources Mentioned To download your copy of the Remarkable Launch Roadmap, please visit: https://go.theremarkablepractice.com/buildpocast-ep113-launchroadmap For more information about Davlen Design please visit: https://www.davlendesign.com/ or https://trpclinicefficiency.com/ To schedule a Strategy Session with Dr Lona: https://go.oncehub.com/DrLonaBuildPodcast To schedule a Strategy Session with Dr Bobby: https://go.oncehub.com/DrBobbyBuildPodcast Learn more about the Remarkable CEO Podcast: https://theremarkablepractice.com/podcast
Smart Agency Masterclass with Jason Swenk: Podcast for Digital Marketing Agencies
Would you like access to our advanced agency training for FREE? https://www.agencymastery360.com/training How can you build an agency that outlasts your involvement in it? And what happens to your identity when you finally make that shift? Over the course of 22 years, today's featured guest grew a one-person freelance operation into a full-service digital agency doing eight figures and then sold it. In this conversation, he'll unpack the real lessons from that journey: the painful transitions between operator, manager, and architect, the hiring decision that finally unlocked his ability to step back from the work he loved, and why the question isn't just who you need on your team — it's who you need to become. Dave Benton is the founder and former CEO of Metajive, a full-service digital agency specializing in complex digital products and platforms. With over two decades of experience, Dave built his agency from freelance beginnings into an eight-figure business, eventually leading to a successful exit. Today, Dave is focused on innovation, particularly in AI, and how agencies must evolve structurally to remain competitive in a rapidly shifting landscape. In this episode, we'll discuss: Operator to owner evolution Recurring revenue as a growth lever AI as an operational requirement, not a competitive advantage Subscribe Apple | Spotify | iHeart Radio Sponsors and Resources E2M Solutions: Today's episode of the Smart Agency Masterclass is sponsored by E2M Solutions, a web design and development agency that has provided white-label services for the past 10 years to agencies all over the world. Check out e2msolutions.com/smartagency and get 10% off for the first three months of service. Toggl: Most agencies are losing 15–30% of their profit every year: lack of time tracking, messy manual timesheets, scope creep, untracked revisions, and all those "quick" client requests that never get billed. Toggl has created a fast, interactive way to uncover exactly where your margins are leaking. Start your investigation now at toggl.com/smartagency and use the code SMARTAGENCY10 at checkout for a 10% off annual plans. When Freelancing Becomes a Business Building an agency wasn't a single decision for Dave. It was an evolution that happened only after making several key decisions. It took him nearly eight years before the business truly felt like a company, not just a collection of projects and contractors. This delay wasn't due to lack of opportunity, but rather the absence of structural clarity. Like many founders, he initially relied on freelancers and partnerships to extend capacity. It wasn't until he introduced stability, through a small team and operational support, that the business began to compound. His experience reinforces a critical principle: agencies don't become scalable when revenue increases, but when structure stabilizes. The key mistake many founders make at this stage is avoiding the discomfort of responsibility. Hiring a team introduces fixed obligations in a variable revenue model, which forces a shift in thinking. The Founder Evolution Problem (Operator → Architect) Dave candidly describes this transition as "slow and painful," largely because he attempted to skip stages, trying to build a leadership team before the business could support it. This misalignment is common. Founders hear advice like "hire great people" or "get the right people on the bus," but apply it prematurely. Without the revenue, clarity, or systems to support those hires, it leads to inefficiency and frustration. The business must earn the right to complexity. Dave also dealt with the challenge of redefining his identity within the agency. He deeply identified as a creative director, which made delegation difficult because of his personal attachment to the work. This is the hidden bottleneck in most agencies: the founder's self-concept. The breakthrough came when he hired an exceptional executive creative director, someone good enough to replace him at a level he respected. This evolution required letting go of control, redefining his role, and shifting focus from output to system design. That transition, from doing the work to building the machine, is where real scale begins. Recurring Revenue and Stability as a Growth Multiplier Another critical unlock Dave shares is the role of recurring revenue in accelerating growth. His agency's trajectory changed significantly when they secured a long-term relationship with a major enterprise client, embedding a dedicated team within that organization. This shift introduced predictability, which is often underestimated in agency growth. Project-based revenue creates constant volatility, forcing founders to stay involved in sales and delivery. Recurring revenue, on the other hand, creates operational breathing room, allowing leadership to focus on systems, talent, and long-term strategy. Stability reduces decision fatigue, smooths cash flow, and enables more strategic hiring. Without it, agencies remain reactive. With it, they can become intentional. AI Is the New Baseline Both Jason and Dave challenge the common narrative that AI is a competitive edge. Instead, they position it as a requirement, similar to the shift from traditional to digital agencies years ago. Dave shares several striking data points: a growing percentage of B2B buying journeys now begin with AI-driven platforms, and a majority of deals are effectively decided before human interaction even begins. This changes the game entirely. If your agency isn't visible or credible within these AI ecosystems, you're excluded before the sales process starts. Internally, AI adoption requires structural integration and must go beyond tools. Dave's agency is experimenting with agents across functions, from development to QA to leadership coaching. The goal isn't efficiency alone, but capability expansion: turning team members into orchestrators rather than executors. However, this transition introduces a leadership challenge. Founders must balance urgency with stability, pushing teams to adopt AI without creating fear around job security. The agencies that succeed will be those that reframe AI as an amplifier of talent, not a replacement for it. Building an AI-Enabled Organization (Not Just Using AI) Many founders are using AI to enhance their own performance, but failing to distribute that capability across the organization. This creates a bottleneck, where the founder becomes even more central, not less. Dave is actively working to avoid this by equipping every department with tailored AI tools and training. Developers, designers, and producers each have different use cases, and the goal is to elevate the entire system, not just individual output. This aligns with a broader shift in agency structure: from teams of executors to teams of orchestrators. The future agency isn't defined by how many people it employs, but by how effectively those people leverage systems and automation to produce outcomes. The long-term implication is that agencies that fail to operationalize AI will face margin compression and reduced competitiveness. Those that integrate it deeply will unlock new levels of scale without proportional increases in headcount. Do You Want to Transform Your Agency from a Liability to an Asset? Looking to dig deeper into your agency's potential? Check out our Agency Blueprint. Designed for agency owners like you, our Agency Blueprint helps you uncover growth opportunities, tackle obstacles, and craft a customized blueprint for your agency's success.
In this creative and adventure-filled episode of The Tiberius Show, we're joined by Brian Hazzard, founder of Wandering Pine Press and a tabletop role-playing game designer who traded a high-paying tech career to build worlds, tell stories, and bring imagination to life. Brian shares how RPGs work, what it's like designing games for thousands of players, and how creativity, storytelling, and even probability all come together to create unforgettable experiences. Whether you love games, storytelling, or dream of building your own worlds—this episode is packed with inspiration.Discussion Points● What is a TTRPG?: How tabletop role-playing games work and why they're all about storytelling and imagination.● Game Designer Role: What Brian actually does when creating immersive worlds and systems.● From Tech to Creativity: Why he left a six-figure tech career to follow his passion.● Kickstarter Success: What it felt like launching his first game and gaining support from fans.● Creativity & Inspiration: Why “ripping off ideas” can actually lead to originality.● Story vs Mechanics: How he balances rules and storytelling when designing games.● Beginner vs Expert Players: Why short campaigns and narrative depth matter more than complex systems.● Family & Business: Building a company with his wife and balancing creativity with practicality.● RV Lifestyle: Preparing for a life of travel while continuing to design games on the road.● Advice for Creators: Why starting small and finishing projects is the key to success.● Probability in Games: How math helps balance gameplay and create exciting challenges.● Integrity & Lessons Learned: Real-life mistakes, honesty, and how they shape personal growth.Become a supporter of this podcast: https://www.spreaker.com/podcast/the-tiberius-show--3352195/support.
Send us Fan MailWhat happens when a mom loses her support system after moving across the country? For Beth Heyer, it sparked the creation of an entire business designed to help families find reliable childcare.In this episode of Call Me CEO, Camille Walker sits down with Beth Heyer, the founder of Babysitter Connections, a fast-growing babysitting agency operating across Texas and Ohio. Beth shares how her background in corporate recruiting unexpectedly prepared her to build a network of 280 vetted sitters and facilitate more than 75,000 babysitting bookings.Beth opens up about the early days of entrepreneurship—launching the business just six weeks before COVID, working long hours while raising four kids, and learning the importance of hiring help sooner rather than later.The conversation also explores an interesting mindset shift: Beth doesn't naturally identify with the title “CEO,” preferring to call herself the owner and founder. Camille challenges that belief and explores what it truly means to lead a growing company while navigating motherhood.If you've ever wondered how to build a service-based business that truly solves a problem—or how to maintain strong boundaries with clients while scaling—this episode is full of real-world insights.Connect with Beth:Learn more about Babysitter Connections Follow Beth on social media Instagram: https://www.instagram.com/babysittingconnection/ https://www.instagram.com/thebethheyer Facebook: https://www.facebook.com/beth.heyer1/ Interested in launching your own babysitting agency? Connect with Beth to learn more.https://bethheyer.com/ Connect with Camille:Instagram: @CamilleWalker.coPodcast: @CallMeCEOPodcast
Dr Peter Kevorkian and Life West: Building the Next Generation of Successful Chiropractors Great chiropractors don't happen by accident, they are built through philosophy, precision, and intentional leadership. Dr. Stephen had the pleasure of sitting down with Dr. Peter Kevorkian, President of Life West Chiropractic College, to unpack what it truly takes to develop chiropractors who are confident, competent, and prepared to succeed. Drawing from decades in practice and leadership, Dr. Kevorkian shares how Life West is redefining chiropractic education through clinical specificity, integrated philosophy, and a commitment to certainty. This episode reveals a clear framework for developing not just graduates, but chiropractors who can lead, communicate, and deliver at the highest level. The result is a compelling vision for the future of chiropractic education, and the role Life West is playing in shaping it. In This Episode You Will: Understand how Life West is redefining chiropractic education through clinical specificity Learn why certainty is the foundation of successful chiropractors Discover how philosophy must be integrated into every aspect of training See how communication and clinical mastery work together to drive impact Clarify what it takes to develop chiropractors who are truly practice-ready Episode Highlights 02:15 - Discover how decades of high-level practice experience now inform a leadership role shaping future chiropractors 04:25 - Understand the shift from personal practice success to developing impact through chiropractic education 06:40 - Recognize the responsibility of educational institutions to perpetuate and strengthen the profession 07:10 - Examine the current challenges in chiropractic education, including declining enrollment and future workforce concerns 08:30 - Reveal how financial support and engagement from practitioners can directly influence the strength of chiropractic schools 10:45 - Differentiate how Life West is prioritizing technical specificity over generalized training approaches 12:10 - Explore how certainty is developed through clinical mastery, not just theoretical understanding 15:20 - Clarify how Life West integrates philosophy into every aspect of its curriculum rather than isolating it 18:15 - Identify how students are trained to think like professionals, not just memorize information 22:30 - Uncover how developing a business mindset early prepares students for real-world success 27:10 - Examine how aligning strengths and roles impacts long-term success for graduating chiropractors 31:45 - Recognize the importance of preparing chiropractors for multiple paths while maintaining clinical excellence 41:41 - Dr. Chris sits down with Dr. Steve Tullius of Success Partner Waitlist Workshops to explore how practices can consistently attract the right patients by leading with education, not promotion. They break down how a proven workshop system fills rooms with high-intent patients, builds trust before the first visit, and positions doctors as specialists in solving complex, meaningful health challenges. When marketing aligns with purpose and communication builds certainty, practices don't just grow—they attract the patients they were meant to serve. Resources Mentioned For further details from Dr Peter Kevorkian's interview, please visit: East Coast Tour Information: https://lifewest.edu/alumni/presidents-receptions Contributions: https://lifewest.edu/give Life West Details: https://lifewest.edu/ Contact Info: pkevorkian@lifewest.edu To learn more about the REM CEO Program, please visit: http://www.theremarkablepractice.com/rem-ceo For more information about Waitlist Workshops please visit: https://waitlistworkshops.com/ Book a Strategy Session with Dr. Pete - https://go.oncehub.com/PodcastPC Prefer to watch? Catch the podcast on YouTube at: https://www.youtube.com/@TheRemarkablePractice1 To listen to more episodes, visit https://theremarkablepractice.com/podcast or follow on your favorite podcast app.
The GWC Framework: Why “Wants It” Determines Everything! The biggest hiring mistake in a chiropractic business usually is not talent, training, or even culture fit. It is putting someone in a seat they do not actually want. Dr. Stephen and Dr. Pete unpack the GWC framework from Traction and show why “Wants It” is often the hidden reason behind underperformance, turnover, frustration, and team instability. They break down how to properly evaluate whether a team member gets the role, wants the role, and has the capacity to perform it, while challenging CEOs to stop selling people on positions and start building a stronger hiring process. The payoff is a more aligned team, healthier culture, lower turnover, and a business that can grow with greater clarity and momentum. In This Episode You Will: Understand why “Wants It” is often the missing factor behind team underperformance and turnover. Learn how to use the GWC framework to assess role fit with greater precision. Discover why selling people on a role creates costly hiring mistakes. Clarify the difference between the right person and the right seat. See how stronger team alignment protects culture, momentum, and long-term growth. Episode Highlights 03:51 - Recognize that underperformance, quitting, and firing often begin long before the visible breakdown appears inside the practice. 04:46 - Discover how the GWC framework reveals a deeper predictor of whether someone will truly succeed on a team. 06:25 - Understand why a person can clearly get the role and still fail simply because the internal desire to own it is missing. 08:05 - Uncover how misalignment between a position and a person's real motivation quietly sabotages performance over time. 09:44 - Clarify that wanting the role is what makes hard work sustainable when the pressure and difficulty inevitably rise. 10:41 - Examine why CEOs must stop guessing about role fit and start asking direct questions that expose real understanding and commitment. 12:28 - Reveal the costly mistake of selling people on a role instead of testing whether they will fight for it themselves. 16:03 - Differentiate between moving slowly in hiring and moving precisely by asking better questions that expose fit earlier. 19:23 - Explore how many chiropractors discover too late that loving chiropractic is not the same as wanting to be a business owner. 21:30 - Identify how most persistent business pain traces back upstream to a team issue and, more specifically, a right-seat issue. 24:37 - As a Success Partner, Chiro-Ads Academy brings a powerful, in-house approach to digital marketing that helps practices take control of new patient acquisition. As Dr. Eric sits down with Dr. Travis Stewart, the conversation reveals how early struggles with inconsistent agency results led to a proven system that lowers lead costs, improves conversion, and drives predictable growth through trust-based advertising and data-driven decision-making. If you are ready to create consistent, scalable growth you will want to explore how this system can transform your practice. Resources Mentioned To learn more about the REM CEO Program, please visit: http://www.theremarkablepractice.com/rem-ceo For more information about Chiro-Ads Academy please visit: www.makingmuvs.com/TRP Book a Strategy Session with Dr. Pete - https://go.oncehub.com/PodcastPC Prefer to watch? Catch the podcast on YouTube at: https://www.youtube.com/@TheRemarkablePractice1 To listen to more episodes, visit https://theremarkablepractice.com/podcast or follow on your favorite podcast app.
You'd be hard-pressed to find an equine business owner who's followed a straight, perfectly mapped-out path.And in this conversation with Leyna Cannon, owner and chief hand-pourer of Grey Horse Candle Co., that couldn't be more true.When I reached out to Leyna, I was curious about the story behind Grey Horse Candle Co. Little did I know that before she was ever hand-pouring candles and crafting soap, Leyna owned and ran Rocking Horse Stables, a 150-acre eventing facility in Altoona, Florida.You'll have to listen to the full episode to hear her story from a horse-crazy little girl to owning and running Rocking Horse Stables to purchasing and growing Grey Horse Candle Co. Not to mention moving her family across the country. Twice! If you're in a season where you're looking to make a bold move or you're being pulled in a new direction, Leyna's story will give you the courage to take the risk.Show Notes (also known as “Where to read a quick summary of what we talked about here and get links I mentioned.”) are over at Stormlily.com/213
TakeawaysValue-added agriculture can help small farms create stronger margins and deeper customer relationships.Direct-to-consumer farming opens new opportunities for agritourism, flower farming, and rural business growth.Entrepreneurship often starts by solving real problems and having the courage to build through uncertainty.In this episode of Rooted Agritourism, host Liz Fiedler Mergen shares her personal entrepreneur journey from nurse practitioner to agritourism business owner. Raised on a beef farm, Liz learned early the difference between commodity agriculture and value-added farming. After purchasing a 40-acre family farm with her husband, what began as a small farm stand slowly evolved into a much larger vision. Following devastating personal loss, Liz chose to build a business rooted in purpose, resilience, and innovation. She discusses how direct-to-consumer agriculture, flower farming, coaching, and even app development became part of her growing farm business model. This conversation is a powerful look at rural entrepreneurship, farm diversification, and building a meaningful life through agriculture.Key Topics Covered:Liz Fiedler Mergen's transition from healthcare to agritourismGrowing up in agriculture and learning value-added farm economicsThe difference between commodity farming and community-centered businessBuilding a farm stand and expanding into flowers and experiencesUsing direct-to-consumer agriculture to create revenueTurning real farm challenges into coaching and digital business opportunitiesResilience, grief, and leading an interesting life through entrepreneurship
Most business owners think investing means looking outside their business, but the greatest returns are often sitting right inside it. In this episode, Dr. Pete and Dr. Stephen break down how CEOs can think differently about money, shifting from passive investing to intentional reinvestment that drives growth, capacity, and long-term wealth. They introduce the concept of ROIC, showing how marketing, infrastructure, profit centers, and people create exponential returns when approached strategically. This is not about spending more, it is about investing smarter, aligning resources with value creation, and building a business that produces both impact and abundance. The payoff is a clear roadmap for where to deploy capital to generate the highest return while expanding reach and influence. In This Episode You Will: Understand why investing in your business yields the highest return on capital Learn how to evaluate ROIC across marketing, team, and infrastructure See how data-driven decisions eliminate guesswork in growth Discover how to optimize your current business before expanding outward Clarify how investment decisions directly impact impact, income, and scalability Episode Highlights 02:01 – Discover the early lesson that reinvesting in the business is the most powerful investment a CEO can make. 02:57 – Understand the principle that money follows value, reframing income as a byproduct of solving problems and helping people. 03:36 – Recognize that most financial advice does not apply to business owners, who operate with fundamentally different opportunities. 05:18 – Examine the concept of return on invested capital as the key lens for evaluating every financial decision. 05:50 – Compare investment vehicles and uncover why businesses often produce significantly higher returns than traditional assets. 08:27 – Identify marketing and lead generation as the first and most critical area for reinvestment and growth. 10:34 – Clarify the importance of tracking CAC, LTV, and LTV to CAC ratios to eliminate guesswork in marketing performance. 13:20 – Reveal that once marketing is optimized, scaling investment becomes the fastest path to growth. 18:56 – Explore how adding profit centers requires readiness, infrastructure, and disciplined positioning to avoid confusion. 23:29 – Uncover how optimizing physical space and equipment removes bottlenecks and unlocks hidden capacity. 28:39 – Examine how hiring A players creates exponential leverage and higher returns compared to lower-level hires. 31:47 - Dr. Rachel is joined by Dr. Kendall Price of Success Partner Elevate Marketing to unpack what it really takes to turn marketing into a true growth system for modern practices. They explore how Elevate moves beyond generic campaigns by blending brand identity with proven strategies, building trust through every step of the patient journey, and optimizing for real outcomes like patient show rates, not just leads. When marketing becomes intentional, relational, and data-driven, growth shifts from unpredictable to scalable and sustainable. Resources Mentioned To learn more about the REM CEO Program, please visit: http://www.theremarkablepractice.com/rem-ceo For more information about Elevate Marketing please visit: https://goelevatemarketing.com/ Book a Strategy Session with Dr. Pete - https://go.oncehub.com/PodcastPC Prefer to watch? Catch the podcast on YouTube at: https://www.youtube.com/@TheRemarkablePractice1 To listen to more episodes, visit https://theremarkablepractice.com/podcast or follow on your favorite podcast app.
How can leaders build stronger relationships that lead to greater trust, influence, and results? In this episode, Kevin talks with Ravi Rajani about the idea of "relationship currency" and why success in leadership and business ultimately comes down to how effectively we communicate and connect with others. Ravi explains that relationship currency is created when two people engage in a meaningful value exchange focused on helping the other person achieve their goals without self-interest. Their discussion explores the importance of shaping our internal story, recognizing how the labels and identities we give ourselves influence our behavior and conversations. Ravi also reframes charisma as a natural ability we all possess: the capacity to make others feel significant in our presence. He shares practical tools such as giving authentic, specific compliments and asking story-worthy questions that deepen connection. They also examine the role of influence as a positive force for change and the three C's of trust—connection, character, and competence. Ravi's Story: Ravi Rajani is the author of Relationship Currency: Five Communication Habits for Limitless Influence and Business Success. He is an international keynote speaker, communication expert, and LinkedIn Learning instructor, with over 65,000 people having taken his courses on Conscious and Charismatic Communication. Recognized as one of the world's leading thought leaders in storytelling and communication, Ravi has worked with mission-driven leaders, teams, and organizations such as Oracle NetSuite, T-Mobile, and Sherwin-Williams. Over the years, Ravi has helped companies and people like this become masterful communicators, tell compelling stories, listen with intention and build meaningful relationships that amplify revenue growth and cultivate a culture of trust. Off stage or camera, Ravi lives just outside of London, UK, with his wife, son, daughter and furry little West Highland Terrier. http://www.theravirajani.com/ https://www.linkedin.com/in/theravirajani https://www.youtube.com/@theravirajani https://www.tiktok.com/@theravirajani https://www.instagram.com/theravirajani/ Looking to Develop Stronger Leaders? Want help developing the leaders in your organization? Reach out to explore how the Kevin Eikenberry Group can support your team at info@kevineikenberry.com Book Recommendations Relationship Currency: Five Communication Habits For Limitless Influence and Business Success by Ravi Rajani Essentialism: The Disciplined Pursuit of Less by Greg McKeown Like this? Write to Influence with Carla Bass Improve Your Relationships One Conversation at a Time with Jeremie Kubicek Relationship Building is Business Building with Mo Bunnell Leave a Review If you liked this conversation, we'd be thrilled if you'd let others know by leaving a review on Apple Podcasts. Here's a quick guide for posting a review. Review on Apple: https://remarkablepodcast.com/itunes Join Our Community If you want to view our live podcast episodes, hear about new releases, or chat with others who enjoy this podcast join one of our communities below. Join the Facebook Group Join the LinkedIn Group Podcast Better! Sign up with Libsyn and get up to 2 months free! Use promo code: RLP
What if the fastest way to grow your income wasn't adding more patients, more hours, or more complexity but simply uncovering what's already there? Dr. Pete and Dr. Stephen reveal that profit is not automatic in a growing practice, and in fact, it often erodes unless it's intentionally protected. They walk through seven hidden profit levers already inside most businesses, from undercharging and outdated pricing to inefficient financial models and underutilized capacity. The framework is simple but powerful: reclaim value, optimize what already exists, and align your business model with both purpose and profitability. The payoff is immediate and practical, giving CEOs the ability to find, capture, and multiply profit without starting from scratch. In This Episode You Will: Understand why profit is not a natural outcome of growth Learn how to identify hidden profit already inside your business See how pricing, financial plans, and volume directly impact profitability Discover how to optimize your current practice before expanding Clarify how to add value centers without creating confusion or dilution Episode Highlights 02:09 - Discover the provocative idea that significant profit may already exist inside the business, waiting to be uncovered rather than created. 02:32 - Understand the distinction that growth is natural for a practice, but profit requires intentional protection and vigilance. 02:56 - Recognize that profitability is not passive and must be actively managed as complexity and expenses increase. 05:06 - Identify how failing to charge for services already being delivered creates immediate and unnecessary profit leakage. 05:42 - Examine how uncharged value quietly accumulates across systems, representing pure profit that is never captured. 10:15 - Explore how stagnant pricing in a rising-cost environment gradually erodes margins and weakens financial sustainability. 12:14 - Uncover how small pricing adjustments can disproportionately increase profit margins without changing delivery. 14:57 - Differentiate between care plans and financial plans, revealing how structure and payment design influence commitment and revenue. 18:13 - Reveal how monthly recurring revenue models dramatically increase both retention and lifetime value. 22:48 - Clarify that increasing volume through efficiency and effectiveness can unlock significant profit without adding overhead. 34:28 - Examine the critical distinction between owning a job and building a business, especially as teams and complexity grow. 40:00 - Dr. Kevin connects with Margaret Rosloniec from Success Partner Fortis to reveal how the right financial infrastructure fuels scalable, sustainable growth for modern practices. They break down how Fortis automates recurring revenue, stabilizes cash flow, and removes front-desk friction so teams stay focused on mission over money. When payments become seamless and reliable, growth stops being limited by systems and starts being driven by vision. Resources Mentioned To learn more about the REM CEO Program, please visit: http://www.theremarkablepractice.com/rem-ceo For more information about Fortis please visit: https://fortispay.com/chiropractic/ To book a meeting with Fortis, please visit: https://hubs.ly/Q03FRwtC0 Book a Strategy Session with Dr. Pete - https://go.oncehub.com/PodcastPC Prefer to watch? Catch the podcast on YouTube at: https://www.youtube.com/@TheRemarkablePractice1 To listen to more episodes, visit https://theremarkablepractice.com/podcast or follow on your favorite podcast app.
Growth does not stall because the vision is wrong. It stalls because the systems built for one level of business are being forced to carry the weight of the next. This conversation unpacks the operational breakpoints that every growing practice faces, showing how pressure moves predictably through marketing, sales, delivery, team, and finances as revenue rises. Dr. Pete and Dr. Stephen introduce a practical framework for recognizing where systems are about to fail, why breakdown is a normal feature of growth, and how CEOs can anticipate stress before it turns into chaos. The payoff is a more mature way to lead a scaling practice: with foresight, better decisions, and the confidence to grow through pressure instead of reacting to it. In This Episode You Will: Discover the Operational Breakpoints That Stall Practice Growth and Cost You Money Understand why operational breakdown is a predictable part of business growth Learn how stress moves through marketing, conversion, delivery, team, and finances See why every $500,000 revenue jump demands a new level of operationalization Discover how CEOs can anticipate breakpoints instead of being blindsided by them Clarify what it means to lead through growth with conviction rather than frustration Episode Highlights 02:07 - Recognize the sobering premise that many practice owners inherited a broken business model, creating the need for a different path to growth. 03:00 - Clarify that business correction happens in layers, and that each new level of growth exposes a deeper operational issue beneath the surface. 06:12 - Understand the reframing that constant frustration is not evidence of failure, but evidence of being in business and actively growing. 07:46 - Discover why the CEO's responsibility is not just to cast vision for opportunity, but to anticipate the real challenges coming next. 12:00 - Examine the idea that systems tend to break at roughly every half-million dollars in annual revenue, forcing a new iteration of operations. 13:21 - Uncover how improving marketing can quietly expose weakness in the conversion process, revealing that growth often breaks the next link in the chain. 14:10 - Differentiate the moment when stronger conversion no longer feels like progress because delivery and retention start to deteriorate under the load. 15:10 - Explore how pressure moves linearly through the business like a shockwave, eventually reaching team capacity and financial strain. 21:34 - Identify the shift from spinning plates to coordinated gears, where data and preparation replace drama as the business scales. 26:37 - Reveal the deeper CEO mindset that growth is not about avoiding breakpoints, but about expecting them and leading through them on purpose. 27:38 - Dr. Chris Grier sites down with Dr. Ray Foxworth to highlight how Success Partner, ChiroHealthUSA helps practices operate with greater compliance and financial clarity. Built on a proven DMPO model, it enables smarter fee setting, reduces risk, improves profitability, and keeps care accessible, empowering doctors to grow confidently while serving more families. If there's uncertainty around fees, discounts, or compliance, this conversation brings the clarity needed to move forward with confidence. Resources Mentioned To learn more about the REM CEO Program, please visit: http://www.theremarkablepractice.com/rem-ceo For more information about ChiroHealthUSA please visit: https://www.chirohealthusa.com/ Book a Strategy Session with Dr. Pete - https://go.oncehub.com/PodcastPC Prefer to watch? Catch the podcast on YouTube at: https://www.youtube.com/@TheRemarkablePractice1 To listen to more episodes, visit https://theremarkablepractice.com/podcast or follow on your favorite podcast app.
In a profession filled with passion for care but confusion around business, the real breakthrough comes from mastering the systems that drive retention and revenue. Dr. Pete is joined by Dr. Miles Bodzin and Holly Jensen of Cash Practice to confront a hard truth facing many practices: strong clinical skills alone cannot overcome a broken business model. Together, they unpack how flawed financial structures and inconsistent systems quietly erode patient trust, retention, and long-term growth. By reframing care plans, separating financial agreements, and implementing predictable, system-driven payment models, they reveal a clear path to transforming unstable revenue into scalable, recurring income. The result is a practice that delivers better outcomes, creates financial certainty, and gives doctors the freedom to lead with confidence instead of constant pressure. In This Episode You Will: Understand why retention is the primary driver of both clinical outcomes and financial success Learn how recurring revenue models create stability and scalability in your practice Discover the critical difference between care plans and financial plans See how poor money systems silently destroy trust and patient relationships Clarify how systems create predictable growth across every stage of your career Episode Highlights 0:05:11 - Recognize that clinical excellence alone cannot drive outcomes if the business infrastructure fails to support patient follow-through. 00:10:31 - Clarify why systems, not effort or personality, determine whether patients stay, complete care, and transition into long-term wellness. 00:11:33 - Reveal how a recurring revenue model transforms financial stability and creates freedom to lead, grow, and plan the future with certainty. 00:16:14 - Identify how mishandling financial conversations becomes the fastest way to erode trust and destabilize the doctor-patient relationship. 00:18:34 - Explore how payment structure directly influences patient behavior, retention, and long-term engagement in care. 00:20:40 - Examine how prepayment models can unintentionally sabotage retention by disrupting consistent behavioral patterns. 00:29:49 - Uncover how long-term growth and profitability are primarily driven by retained wellness patients, not new patient acquisition. 00:31:18 - Differentiate between education and behavior, revealing that understanding alone does not drive patient adherence or retention. 00:34:07 - Recognize that scalable systems create predictable outcomes, transforming inconsistent effort into sustained business performance. 42:26 - Dr. Eric DiMartino is joined by Mark Murdock of Aspen LiveWell to explore how light therapy expands chiropractic impact and revenue. They discuss class IV laser, full-body photobiomodulation, and scalable business models that generate recurring income without requiring doctor time. Light therapy accelerates healing, attracts new patients, and creates a profitable business within a practice. Resources Mentioned To learn more about the REM CEO Program, please visit: http://www.theremarkablepractice.com/rem-ceo For more information about Aspen Live Well please visit: https://aspenlivewell.com/ Book a Strategy Session with Dr. Pete - https://go.oncehub.com/PodcastPC Prefer to watch? Catch the podcast on YouTube at: https://www.youtube.com/@TheRemarkablePractice1 To listen to more episodes, visit https://theremarkablepractice.com/podcast or follow on your favorite podcast app.
Reach Out Via Text!What happens when a college kid with zero landscaping experience, a co-signed truck, and 30 days to make his first payment decides to bet on himself? You get one of the most honest, hard-won stories in the green industry.In this episode, recorded live at the Landscaper Revenue Intensive in Cape Coral, Florida, host Jeremiah Jennings sits down with Jeremy Talboy of North Georgia Landscape Management for a raw, no-highlights-reel conversation about what it actually takes to build a landscaping company from scratch.Jeremy T. opens up about scaling from $1M to $5M in under two years — only to accumulate staggering debt, lose operational control, and nearly watch it all fall apart. He shares how he hit the brakes, installed real systems, plugged the holes, and clawed his way back to sustainable growth approaching $8.5M.In this episode:Why starting during a recession was actually a hidden advantageThe moment a co-signed truck made entrepreneurship feel realHow rapid growth without systems nearly destroyed the businessBuilding commercial maintenance from zero — and losing money to win market shareThe power of communication with lenders, clients, and your team when things go sidewaysWhy documenting the lows matters just as much as celebrating the winsWhether you're just starting out or you're stuck in the messy middle, this one will remind you: you're not alone and the path forward is always through, never around.Signup for our free Ops Event on April 10- https://www.eventbrite.com/e/1980729312694?aff=oddtdtcreatorSupport the show10% off LMN Software- https://lmncompany.partnerlinks.io/growinggreenpodcastSignup for our Newsletter- https://mailchi.mp/942ae158aff5/newsletter-signupBook A Consult Call-https://stan.store/GrowingGreenPodcastLawntrepreneur Academy-https://www.lawntrepreneuracademy.com/The Landscaping Bookkeeper-https://thelandscapingbookkeeper.com/Instagram- https://www.instagram.com/growinggreenlandscapes/Email-ggreenlandscapes@gmail.comGrowing Green Website- https://www.growinggreenlandscapes.com/
What if the biggest constraint on growth is not systems, strategy, or marketing, but identity? Dr. Pete and Dr. Stephen unpack the shift required to move from owner operator to true CEO and confront the uncomfortable truth that building a world class business requires building a world class team. Drawing from years of experience leading high-volume practices and coaching hundreds of chiropractors, they explore the ascension from being the machine to building the machine. This conversation challenges outdated mindsets, reframes team building as a core CEO responsibility, and calls leaders to embrace the discipline, clarity, and standards required to create A-Player environments. When identity shifts, teams transform and breakthrough becomes possible. In This Episode You Will: Understand the identity shift required to become a true CEO Learn why team building is not optional but foundational Discover how clarity of vision accelerates team performance Clarify the difference between operating a practice and building a business See why A players are the gateway to sustainable growth Episode Highlights 02:34 - Identity is positioned as the starting point for growth long before strategy or systems are addressed. 03:22 - A familiar metaphor reframes leadership development as transformation rather than improvement. 04:22 - An uncomfortable leadership truth challenges the way hiring and team turnover are viewed. 06:02 - A subtle but profound shift in responsibility separates operators from true CEOs. 09:29 - A baseball analogy reveals why the most important moment in team success happens before the season begins. 10:15 - A clear fork in the road is presented between excellence and long-term frustration. 12:53 - Three distinct professional identities are exposed, each requiring different mastery. 16:29 - Breakthrough is reframed as something that requires internal change before external expansion. 20:58 - Extreme ownership surfaces as the non-negotiable foundation for culture and performance. 24:57 - Dr. Sebastian Bonnin sits down with Success Partner Justin Maxwell of Big Life Financial to explore how chiropractors can turn growing practice income into real wealth. They discuss why many doctors increase revenue yet remain financially stuck as spending rises alongside income. Justin shares how Big Life Financial helps implement financial operating systems that allow doctors to build wealth outside the practice while it grows, along with proactive tax strategies that help them legally keep more of what they earn. Resources Mentioned Learn more about the TRP Remarkable Business Immersion on March 20 - 21, 2026 in Brisbane, AUS - https://theremarkablepractice.com/upcoming-events/ To learn more about the REM CEO Program, please visit: http://www.theremarkablepractice.com/rem-ceo For more information about Big Life Financial please visit: https://biglifefinancial.com/ Book a Strategy Session with Dr. Pete - https://go.oncehub.com/PodcastPC Prefer to watch? Catch the podcast on YouTube at: https://www.youtube.com/@TheRemarkablePractice1 To listen to more episodes, visit https://theremarkablepractice.com/podcast or follow on your favorite podcast app.