The Innovation Meets Leadership Podcast

How can you remove emotion from investing — and make decisions backed purely by data?In this episode of Innovation Meets Leadership, Natalie Born sits down with Andrew Einhorn, CEO and Co-founder of Level Fields, an AI-driven fintech platform that analyzes real-world events to uncover investment opportunities. With a career that began in epidemiology and transitioned into defense consulting and software, Andrew shares how his fascination with data and pattern recognition led him to create tools that help everyday investors make informed decisions. He discusses how global events shape financial markets, how to identify reliable investment signals, and why emotional detachment—paired with the right data—can lead to better results.[00:01 - 05:00] | How an Epidemiologist Built a Fintech ToolHow studying environmental contamination led to software developmentThe importance of following data rather than gut feelingsWhy building software unlocked a creative and scalable way to solve problems[05:01 - 10:49] | Why Past Pandemics Helped Predict the COVID ReboundThe importance of recognizing patterns in government and market responsesHow comparing Zika and swine flu informed COVID analysisWhy emotion-free analysis led to accurate predictions while others panicked[10:50 - 15:34] | How AI Detects Market-Moving EventsThe importance of CEO changes, lawsuits, and product failures as stock indicatorsHow AI tools reduce noise and increase clarity for investorsWhy consistent events provide more reliable signals than black swan moments[15:35 - 21:16] | The Importance of Ignoring Headlines and Watching BehaviorWhy dividend increases and stock buybacks signal strengthThe importance of ignoring negative media narratives in favor of dataHow analyzing company behavior reveals internal confidence long before analysts notice[21:17 - 26:04] | How to Invest Like an Insider Without Being OneHow billionaires entering a company often triggers a turnaroundThe importance of watching early moves like executive changes and layoffsWhy Salesforce's rebound shows the power of understanding corporate playbooksQuotes:“The market reacts to events, not opinions. Patterns repeat if you know where to look.” — Andrew Einhorn“The same events happen again and again—and the market reacts the same way. The data proves it.” - Andrew EinhornConnect with Andrew:LinkeIn: https://www.linkedin.com/in/einhornLEAVE A REVIEW + help someone empower their businesses through collaboration, innovation, and transformation by sharing this episode or clicking here to listen to our previous episodes.Check Natalie's new book, SET IT ON FIRE: The Art of Innovation, available now at setitonfire.coThese are proven solutions to advance your leadership and innovation process. Check out our website innovationmeetsleadership.com, or connect with me on Linkedin, Facebook, Instagram, Twitter, and Youtube.Don't forget to subscribe and leave a 5-star review. Let's go transform something!

What does it take to truly transform innovation from a buzzword into lasting business success when most corporate innovation initiatives fail to deliver? In this insightful episode, Natalie welcomes back Robyn Bolton, founder of Mile Zero and author of a brand new book on innovation leadership. Robyn shares her innovative "ABCs of Innovation" framework that addresses why, despite decades of investment and attention, corporate innovation results haven't significantly improved in 30 years. She reveals how successful innovation requires leaders to do the opposite of their instincts, explains why innovation and operations require fundamentally different approaches, and offers practical strategies for overcoming innovation fatigue in organizations.[00:01 - 04:00] The Innovation Challenge: Why Another Book?Robyn explains why she finally wrote an innovation book despite market saturationShe identifies the lack of progress in corporate innovation results over 30 yearsThe limitation of siloed approaches to innovation that fail to address leadership behaviors[04:01 - 08:26] The ABCs Framework: Architecture, Behaviors, and CultureRobyn introduces her comprehensive framework for innovation successShe explains how innovation requires high assumption/low knowledge vs. operational high knowledge/low assumptionLeaders must learn to do the opposite of their instincts to succeed with innovation[08:27 - 12:42] Starting the Innovation Journey RealisticallyThe importance of clearly defining innovation within your organizationRecognizing that incremental innovation is often already happeningHow storytelling and real-world examples can inspire innovation leaders[12:43 - 17:05] The People Challenge: Culture and ChangeWhy culture is the hardest aspect of innovation to define and transformThe critical insight that culture comes from repeated behaviors, not declarationsHow leaders' actions speak infinitely louder than their words[17:06- 23:52] Overcoming Innovation Fatigue Through Real InvestmentStrategies for addressing organizational skepticism about innovation initiativesThe power of meaningful incentives and rewards that show real commitmentWhy innovation leaders need a three-year timeline to create lasting changeQuotes:"Managers use things outside of their control as excuses. Leaders see them as challenges. Innovation leaders see them as opportunities." - Robyn Bolton"Innovation truly is a leadership challenge, and there are leaders who rise to master the challenge." - Robyn BoltonConnect with Robyn:Website: https://www.milezero.io/ LEAVE A REVIEW + help someone empower their businesses through collaboration, innovation, and transformation by sharing this episode or clicking here to listen to our previous episodes.Check Natalie's new book, SET IT ON FIRE: The Art of Innovation, available now at setitonfire.coThese are proven solutions to advance your leadership and innovation process. Check out our website innovationmeetsleadership.com, or connect with me on Linkedin, Facebook, Instagram, Twitter, and Youtube.Don't forget to subscribe and leave a 5-star review. Let's go transform something!

What happens when AI fills 90% of the Internet with junk? The rise of AI-generated content is transforming the digital landscape—but at what cost? Mike Todasco, AI researcher and former Head of Innovation at PayPal, joins Natalie Born to discuss the impact of "AI slop"—a flood of low-quality, auto-generated content—and what it means for businesses, content creators, and consumers. He explores how AI is being used to create books, blog posts, and even fake news at an unprecedented scale. Will AI-generated junk take over, or will human creativity remain indispensable? Tune in to uncover how AI is reshaping everything from online search to personal productivity.[00:01 - 06:07] The Evolution of AI & InnovationMike Todasco shares his journey from finance to AI researchHis experience running innovation at PayPal after its split from eBayHow AI became his focus at San Diego State University's AI Center[06:08 - 12:48] The Rise of "AI Slop"AI-generated content is flooding the internet with low-quality materialMany AI-generated books on Amazon are essentially unreadableGartner predicts 90% of internet content could be AI-generated by 2030[12:49 - 16:33] Human vs. AI: What Will Win?AI-generated content lacks emotional depth and true storytellingPeople are drawn to human-made art and stories over machine-made creations.AI tools will enhance, not replace, human creativity.[16:34 - 24:00] AI in Daily Life: Helpful or Harmful?Mike uses AI for personal productivity, parenting, and even healthcareAI can analyze health data, suggest parenting strategies, and help with cookingThe future of AI in healthcare will see doctors using AI as an essential tool[24:01 - 36:16] How Businesses Should Be Using AI Right NowCompanies must set clear AI policies as employees are already using itAI should be integrated into workflows to improve efficiencyOrganizations should foster knowledge-sharing around AI use casesQuotes:"AI is great at generating content, but it still struggles to create anything with true heart and experience.” - Mike Todasco"AI slop is just junk being thrown onto the internet—words without purpose or artistry." - Mike TodascoConnect with Mike:LinkeIn: https://www.linkedin.com/in/todasco/Instagram: https://www.instagram.com/mikesaideas/LEAVE A REVIEW + help someone empower their businesses through collaboration, innovation, and transformation by sharing this episode or clicking here to listen to our previous episodes.Check Natalie's new book, SET IT ON FIRE: The Art of Innovation, available now at setitonfire.coThese are proven solutions to advance your leadership and innovation process. Check out our website innovationmeetsleadership.com, or connect with me on Linkedin, Facebook, Instagram, Twitter, and Youtube.Don't forget to subscribe and leave a 5-star review. Let's go transform something!

Innovation is often seen as the domain of tech giants and industry disruptors, but what about small and medium-sized enterprises? Are they at a disadvantage, or do they have unique opportunities to innovate faster than their larger competitors?Bruce Vojak, founder of Breakthrough Innovation Advisors and author of No Excuses Innovation, joins the podcast to discuss why mature businesses struggle with innovation, the fears that hold them back, and the simple, low-cost steps they can take to start thinking differently. He breaks down the myths surrounding innovation and provides practical insights for business leaders looking to stay ahead of the curve.[00:01 - 05:48] The Innovation Struggle for Small BusinessesWhy mature enterprises often avoid innovationUnderstanding the S-curve and business growth cyclesThe danger of focusing only on efficiency instead of renewal[05:49 - 10:33] The Three Barriers to InnovationExpertise gaps in mature companiesFinancial mindsets that resist risk-takingThe role of fear in preventing new ideas[10:34 - 15:24] Culture as the Key to InnovationHow company culture can either unlock or stifle innovationThe balance between empowerment and accountabilityLessons from Hewlett-Packard's Medal of Defiance[15:25 - 20:00] Innovation Without Big BudgetsWhy innovation doesn't have to be expensiveSmall but effective ways to start innovating todayThe power of listening to customers for ideas[20:01 - 24:12] Practical Takeaways for Business LeadersLooking for patterns in customer behaviorTurning small workarounds into real innovationsThe importance of a discovery mindset in leadership"A lot of companies excel at streamlining operations, but few have the expertise to truly renew their business." – Bruce Vojak"Innovation doesn't have to be a massive initiative. It starts with asking the right questions and listening to your customers." – Bruce VojakConnect with Bruce:Website: https://www.breakthrough-innovation-advisors.com/bruce-vojak/LinkeIn: https://www.linkedin.com/in/bvojakLEAVE A REVIEW + help someone empower their businesses through collaboration, innovation, and transformation by sharing this episode or clicking here to listen to our previous episodes.Check Natalie's new book, SET IT ON FIRE: The Art of Innovation, available now at setitonfire.coThese are proven solutions to advance your leadership and innovation process. Check out our website innovationmeetsleadership.com, or connect with me on Linkedin, Facebook, Instagram, Twitter, and Youtube.Don't forget to subscribe and leave a 5-star review. Let's go transform something!

Are you building a personal brand that attracts opportunities, or are you hiding behind your title on LinkedIn? In this episode of Innovation Meets Leadership, Natalie speaks with branding expert and serial entrepreneur Brandon Lee about the power of reputation in driving business success. Brandon shares insights from his decades of experience in personal branding, content marketing, and sales. He challenges leaders to step out of obscurity, leverage platforms like LinkedIn effectively, and build meaningful connections that create revenue opportunities. [00:01 - 07:26] From Employee to Entrepreneur Brandon's journey from being an unsatisfied employee to launching multiple businesses The excitement of startup culture and embracing uncertainty Learning the power of personal branding before it had a name [07:27 - 14:38] The LinkedIn Networking Mistake Most People Make Why people treat LinkedIn differently than in-person networking events The dangers of “pitch-slapping” connections How traditional sales tactics are failing in a digital-first world [14:39 - 21:53] Relationship-First Selling in a Digital World Why personal branding is essential for sales and leadership How posting valuable content creates trust before a sales conversation The power of authenticity in networking [21:54 - 28:30] Why CEOs Need to Show Up on LinkedIn The impact of a CEO's presence on business growth How executives can effectively use LinkedIn without feeling overwhelmed Lessons from iconic leaders like Steve Jobs and Elon Musk [28:31 - 33:47] Practical Steps to Overcome Posting Fear How to ease into content creation without overthinking The benefits of live shows and podcasts for thought leadership Why consistency is more important than perfection Quotes: "Everything for me has always been relationship first, business second." - Brandon Lee "You only fist bump people you have a connection with, but you'll shake hands with anybody." - Brandon Lee Connect with Brandon: Website: https://getfistbumps.com/ LinkedIn: https://www.linkedin.com/in/brandonleedigital LEAVE A REVIEW + help someone empower their businesses through collaboration, innovation, and transformation by sharing this episode or clicking here to listen to our previous episodes. Check Natalie's new book, SET IT ON FIRE: The Art of Innovation, available now at setitonfire.co These are proven solutions to advance your leadership and innovation process. Check out our website innovationmeetsleadership.com, or connect with me on Linkedin, Facebook, Instagram, Twitter, and Youtube. Don't forget to subscribe and leave a 5-star review. Let's go transform something!

What does it take to lead innovation at one of America's fastest-growing dessert brands, rotating an entirely new menu weekly across 1,200+ locations? In this illuminating episode of Innovation Meets Leadership, host Natalie Born sits down with Grace Chadwick, COO of Crumbl. Grace shares her fascinating journey from technology consulting to leading major food industry brands, ultimately landing at the helm of Crumbl. She reveals the complex operational challenges behind Crumbl's weekly rotating menu, the role of technology in scaling innovation, and how the company's mission to bring friends and family together drives every decision. The conversation offers valuable insights into balancing rapid innovation with operational excellence while maintaining a culture that thrives on constant change. [00:01 - 5:00] From Tech to Treats: An Unexpected Journey Transitioned from technology consulting to food industry through Burger King Found passion in seeing entire business cycle play out in single day Embraced continuous learning and new challenges [05:01 - 10:26] The Art of Weekly Innovation at Scale Manages rotating menu across 1,200+ locations weekly Implements precise training systems for consistent execution Balances innovation with operational complexity [10:27 - 15:45] Technology as the Innovation Backbone Built proprietary POS system from ground up Leverages tech for seamless menu rotation and training Applies AB testing principles to product development [15:46 - 21:17] Evolution Beyond Cookies Expanding from Crumbl Cookies to simply "Crumbl" Partnering with celebrities like Jimmy Fallon Focusing on creating meaningful moments for customers [21:18 - 27:50] Leadership in a Fast-Paced Innovation Culture Cultivating adaptable team members who thrive on change Balancing relationships with results Emphasizing action as the key to innovation Quotes: "It's all about the people that you have and the actions that you take every day to ensure that your people know how much you care about them." - Grace Chadwick "With innovation, you won't know anything until you try. It is all about the action..." - Grace Chadwick Connect with Grace: Website: https://crumblcookies.com/index.html LinkedIn: https://www.linkedin.com/in/gracielachadwick LEAVE A REVIEW + help someone empower their businesses through collaboration, innovation, and transformation by sharing this episode or clicking here to listen to our previous episodes. Check Natalie's new book, SET IT ON FIRE: The Art of Innovation, available now at setitonfire.co These are proven solutions to advance your leadership and innovation process. Check out our website innovationmeetsleadership.com, or connect with me on Linkedin, Facebook, Instagram, Twitter, and Youtube. Don't forget to subscribe and leave a 5-star review. Let's go transform something!

How can businesses prepare for an AI-driven future without losing the human touch? In this insightful episode, Natalie Born sits down with Krystal Parker, a former Fortune 200 executive and award-winning author of The Best Robot Wins. Krystal shares her remarkable journey from a small-town college dropout to a leader in the oil and gas industry, and now as a prominent figure in business consulting. They explore the evolving role of AI, balancing people and processes, and why adaptability is crucial for longevity. From sharing leadership lessons to discussing the future impact of AI on the workforce, Krystal's insights challenge businesses to innovate while maintaining a culture that values people. [00:01 - 06:29] From Temp to Executive: Krystal's Journey Embrace the opportunities right in front of you Persistence and asking for growth lead to unexpected career advances Career shifts can open doors to leadership in unexpected ways [06:29 - 12:19] Writing "The Best Robot Wins" Effective leadership is a balance of people, processes, and systems Krystal emphasizes the importance of structure for efficient management The book's message is even more relevant in today's AI-driven landscape [12:20 - 18:31] The Balance of People and Processes Overemphasis on either people or processes can hurt a company Aligning analytics and human elements creates a sustainable environment AI can aid, but not replace, the human touch in business operations [18:32 - 24:50] AI's Impact on Jobs and Customer Service AI is transforming industries, but human interaction remains essential Reskilling and upskilling employees are vital for long-term success Businesses need to adopt AI while fostering human engagement [24:51 - 29:31] Practical Steps for Companies and Individuals Companies should explore AI tools specific to their industry Identifying employees' hidden skills can optimize productivity Individuals must stay proactive in learning to adapt to industry changes Quotes: “When people are in their right spots, working in their passion, innovation thrives.” - Krystal Parker "Personality is the first line of diversity in a company." - Krystal Parker  Connect with Krystal: Website: https://intentandimpact.com/  LinkedIn: https://www.linkedin.com/in/krystal-parker-mba-65962475/  LEAVE A REVIEW + help someone empower their businesses through collaboration, innovation, and transformation by sharing this episode or clicking here to listen to our previous episodes. Check Natalie's new book, SET IT ON FIRE: The Art of Innovation, available now at setitonfire.co These are proven solutions to advance your leadership and innovation process. Check out our website innovationmeetsleadership.com, or connect with me on Linkedin, Facebook, Instagram, Twitter, and Youtube. Don't forget to subscribe and leave a 5-star review. Let's go transform something! --- Support this podcast: https://podcasters.spotify.com/pod/show/natalie-born/support

What does it take to not only launch a product on Amazon but to actually protect and scale it in the ever-changing e-commerce world? In this episode, Natalie Born interviews Amazon expert Shannon Roddy. Shannon shares his journey from learning web design to becoming a trusted authority on Amazon brand success. He dives into the critical aspects of launching innovative products, creating demand, and defending against copycats. He highlights the importance of building a defensible brand and how to leverage influencers and video for impactful product launches. From launching his own marketplace seller course to being acquired by Avenue7Media, Shannon offers valuable insights on navigating the complexities of Amazon and succeeding in e-commerce. [00:01 - 06:49] A Journey from Web Design to Amazon Expertise Shannon's transition from web design to Amazon consulting The challenges of learning Amazon from scratch and building an online course The key to becoming an educator and explaining complex concepts clearly [06:50 - 12:27] Creating Demand Before Supply The importance of creating demand before launching a product Strategies for testing products with smaller audiences before going live on Amazon How customer feedback shapes product iterations [12:28 - 16:53] Protecting Your Brand from Copycats The rise of copycat products on Amazon How to build a defensible brand and product The role of patents, manufacturing barriers, and regulatory compliance in product protection [16:54 - 24:28] The Power of Branding and Customer Trust Building emotional connections with customers to foster brand loyalty Why people prefer brands they trust, even when cheaper alternatives exist The story of how brands became successful through innovation and customer insight [24:29 - 29:36] Influencers, Video, and Innovative Product Launches Leveraging video content and influencers to promote innovative products How influencers help reach target audiences and build trust in new brands The viral success of the Wisp product, driven by video marketing and influencers Quotes: “The best thing you can do is build brand equity and awareness. People have to love, know, and trust your brand.” - Shannon Roddy "You can't find the search volume for a product that doesn't exist; you have to create demand before you create supply." - Shannon Roddy Connect with Shannon: LinkedIn: https://www.linkedin.com/in/shannon-roddy/ Website: https://avenue7media.com/ LEAVE A REVIEW + help someone empower their businesses through collaboration, innovation, and transformation by sharing this episode or clicking here to listen to our previous episodes. Check Natalie's new book, SET IT ON FIRE: The Art of Innovation, available now at setitonfire.co These are proven solutions to advance your leadership and innovation process. Check out our website innovationmeetsleadership.com, or connect with me on Linkedin, Facebook, Instagram, Twitter, and Youtube. Don't forget to subscribe and leave a 5-star review. Let's go transform something! --- Support this podcast: https://podcasters.spotify.com/pod/show/natalie-born/support

What if the key to revolutionizing education lies in interdisciplinary learning and real-world problem-solving? In this episode, host Natalie Born is joined by Ed Fidoe, the founder and CEO of the London Interdisciplinary School (LIS), an innovative institution tackling global issues like inequality, sustainability, ethics, and AI through an interdisciplinary curriculum. Ed shares his journey from co-founding a K-12 school focused on project-based learning to creating LIS, the first UK institution in decades with degree-awarding powers from inception. Together, they explore the changing landscape of education, the role of AI in academia, and the importance of developing communication skills. The conversation touches on Ed's belief in solving real-world problems through education and the impact of interdisciplinary expertise on modern challenges. [00:01 - 05:14] From TV Shows to Education: Ed's Journey Belief in possibilities began with acting Launched School 21 to focus on project-based learning Emphasized oracy to improve speaking skills [05:15 - 10:00] Project-Based Learning & Oracy Project-based learning can be powerful when done well Speaking skills are critical but often neglected Over 1,000 UK schools now focus on oracy [10:01 - 16:34] AI in Education at LIS Students must use and explain AI tools like ChatGPT AI improves student creativity and critical thinking Higher expectations for academic work with AI [16:35 - 22:44] Tackling Real-World Problems LIS organizes learning around real-world issues Students work with companies to solve global problems Prepares students for messy, real-life challenges [22:45 - 27:22] The Role of Interactional Expertise Interactional expertise bridges knowledge gaps Middle leaders benefit from understanding multiple fields Developing this expertise is essential for complex problem-solving Quotes:  “If we're preparing students for the world of work, we must have them using the AI tools of the day. Otherwise, we're setting them up to fail.” - Ed Fidoe "You need to show what you value if you want people to actually kind of work on it and commit time to it." - Ed Fidoe Connect with Ed: Website: https://www.lis.ac.uk/team/ed-fidoe LinkedIn: https://www.linkedin.com/in/ed-fidoe?originalSubdomain=uk LEAVE A REVIEW + help someone empower their businesses through collaboration, innovation, and transformation by sharing this episode or clicking here to listen to our previous episodes. Check Natalie's new book, SET IT ON FIRE: The Art of Innovation, available now at setitonfire.co These are proven solutions to advance your leadership and innovation process. Check out our website innovationmeetsleadership.com, or connect with me on Linkedin, Facebook, Instagram, Twitter, and Youtube. Don't forget to subscribe and leave a 5-star review. Let's go transform something! --- Support this podcast: https://podcasters.spotify.com/pod/show/natalie-born/support

How can shifting your mindset about pricing transform your business and unlock greater value for your clients? In this episode, John Ray dives into the challenges service providers face when it comes to pricing and value creation. They explore how a mindset shift can help professionals, from consultants to attorneys, understand and communicate their value better, avoid common pricing pitfalls, and confidently present their services. John shares insights from his book, The Generosity Mindset, explaining how generosity and value-based pricing can empower businesses to succeed. Whether you're just starting out or looking to refine your pricing strategies, this episode is full of actionable advice. [00:01 - 05:29] Welcome and Introduction Introduction to John Ray and his work with service professionals John's expertise in pricing and business development Highlighting his national bestseller, The Generosity Mindset [05:30 - 10:15] Why Pricing is Often Misunderstood The scarcity of pricing education in business schools The common mindset issues around pricing for service providers The emotional barriers that prevent correct pricing decisions [10:16 - 15:48] The Generosity Mindset and Its Impact on Pricing The "Mother Teresa syndrome" and its negative impact on business The importance of focusing on the value to clients Understanding and aligning client perceptions of value [15:49 - 20:33] Redefining Value Beyond Tangible Deliverables Differentiating between tangible and intangible value The ripple effect of the value created for clients Encouraging clients to dream bigger with their savings and profits [20:34 - 26:57] Self-Confidence as a Key to Business Success The connection between self-confidence and successful business negotiations How to bring clients along in the pricing journey Understanding that pricing is a marketing signal for value Quotes: "You create more value than you believe yourself." - John Ray "If you price too low, you're signaling inferiority, even if the quality of your work says otherwise." - John Ray Connect with John: LinkedIn: https://www.linkedin.com/in/johnray1 Book: https://www.amazon.com/Generosity-Mindset-Journey-Business-Confidence-ebook/dp/B0CPJZBHC2 LEAVE A REVIEW + help someone empower their businesses through collaboration, innovation, and transformation by sharing this episode or clicking here to listen to our previous episodes. Check Natalie's new book, SET IT ON FIRE: The Art of Innovation, available now at setitonfire.co These are proven solutions to advance your leadership and innovation process. Check out our website innovationmeetsleadership.com, or connect with me on Linkedin, Facebook, Instagram, Twitter, and Youtube. Don't forget to subscribe and leave a 5-star review. Let's go transform something! --- Support this podcast: https://podcasters.spotify.com/pod/show/natalie-born/support

How can leaders foster innovation even in challenging economic times? In this illuminating episode of the Innovation Meets Leadership podcast, host Natalie Born sits down with Robyn Bolton, founder and chief navigator at MileZero. Bolton shares insights from her extensive experience at companies like P&G and BCG, offering practical advice on structuring innovation within organizations and empowering employees to contribute meaningfully. The conversation touches on the importance of leadership in driving innovation, strategies for maintaining innovation during economic downturns, and the delicate balance between operational excellence and breakthrough thinking. Robyn M. Bolton is the founder and Chief Navigator of MileZero, a consultancy dedicated to helping medium and large companies drive revenue growth through innovation. With a rich background spanning Procter & Gamble, Boston Consulting Group, and Innosight, Bolton brings a unique blend of expertise to her clients. Her approach emphasizes flexibility, focus, humility, and humor, combining proven frameworks with practical, collaborative strategies. Bolton's mission is to unlock business potential, deliver tangible results, and build lasting innovation capabilities within organizations, all while maintaining high standards of work and a commitment to impactful involvement. [00:00:00 - 00:05:59] The Innovation Imperative: Navigating Corporate Challenges 1. Innovation is often a leadership problem, not an idea problem. 2. Short-term incentives can hinder long-term innovation efforts. 3. Brave leaders are needed to invest in innovation for future viability. [00:06:00 - 00:10:59] Weathering the Storm: Innovation During Economic Uncertainty 1. Economic downturns can be opportunities to double down on innovation. 2. Focus on innovations that align with current strategies and priorities. 3. Engaging in innovation can boost team morale during challenging times. [00:11:00 - 00:15:59] Ownership and Integration: Making Innovation Work 1. Different types of innovation require different ownership models. 2. Bridging the gap between innovation teams and core business is crucial. 3. CEO ownership of innovation is vital for organizational buy-in. [00:16:00 - 00:20:59] From Ideation to Implementation: Structuring Innovation Processes 1. Provide a focus for innovation efforts tied to organizational strategy. 2. Require detailed rationales and plans for innovative ideas. 3. Always provide specific feedback on submitted ideas to encourage improvement. [00:21:00 - 00:25:00] Looking Ahead: The Future of Corporate Innovation 1. Economic pressures may spark a renewed focus on innovation. 2. Leadership behaviors and organizational culture are critical for innovation success. 3. Encourage creative thinking balanced with critical analysis to unlock potential. Quotes: "Innovation is I always think of it as a means to an end and when you're in a company and you're innovating, that end has been defined by the company of, you know, what are its short term and long term goals." - Robyn Bolton "Be brave. When you make mistakes, admit it, because that actually gives your team a lot of courage and comfort to make mistakes themselves." - Robyn Bolton Connect with Robyn:  LinkedIn: https://www.linkedin.com/in/robynmbolton/ Website: https://www.milezero.io/about/ LEAVE A REVIEW + help someone empower their businesses through collaboration, innovation, and transformation by sharing this episode or clicking here to listen to our previous episodes. Check Natalie's new book, SET IT ON FIRE: The Art of Innovation, available now at setitonfire.co These are proven solutions to advance your leadership and innovation process. Check out our website innovationmeetsleadership.com, or connect with me on Linkedin, Facebook, Instagram, Twitter, and Youtube. Don't forget to subscribe and leave a 5-star review. Let's go transform something! --- Support this podcast: https://podcasters.spotify.com/pod/show/natalie-born/support

How can organizations create a security-minded culture where every employee feels responsible for protecting against cyber threats? In this episode of the Innovation Meets Leadership podcast, host Natalie Born sits down with cybersecurity expert Yosef Beck to explore the ever-evolving landscape of digital security. With over a decade of experience consulting for more than 70 clients and a background in hospitality cybersecurity, Beck shares valuable insights on protecting individuals and organizations from cyber threats. The conversation delves into recent headlines, practical tips for safeguarding against attacks, and the anatomy of a hack. Beck also discusses emerging innovations in cybersecurity and the challenges posed by new technologies like quantum computing and AI. Yosef brings a balanced and informed perspective to managing risk, considering both global and local operations and compliance requirements. He enjoys explaining complex technical concepts in simple language to help companies understand and prepare for responding to cybersecurity events. [00:00:00 - 00:07:00] From Tech to Security: Yosef Beck's Cybersecurity Journey 1. Beck's career path included internships with a three-letter agency and various security-related roles in consulting. 2. He transitioned from business management consulting to specialized cybersecurity roles at IHG. 3. Recent headlines include the development of a national data privacy law in the U.S. and a class action against Children's Healthcare of Atlanta. [00:07:00 - 00:13:00] Cybersecurity 101: Protecting Yourself and Your Organization 1. Stay on top of patching for all devices, including IoT devices at home. 2. Only connect devices to the internet when necessary to reduce vulnerabilities. 3. Use ad blockers to minimize exposure to potential threats through malicious ads. [00:13:00 - 00:18:00] Anatomy of a Hack: Understanding the Attacker's Playbook 1. The process typically involves seven steps: reconnaissance, weaponization, delivery, exploitation, installation, command and control, and actions on objectives. 2. Security teams aim to make each step as difficult as possible for attackers. 3. The time to identify and contain breaches has decreased over the years, but attackers have adapted their strategies accordingly. [00:18:00 - 00:21:00] The Dark Web Menu: Putting a Price on Personal Data 1. Personal information is being sold on the dark web, with prices varying for different types of data. 2. The need for stronger data privacy controls is emphasized to protect personal information. 3. Companies collecting data should prioritize protecting it, not just using it for profit. [00:21:00 - 00:23:00] The Future of Cybersecurity: Innovations and Challenges 1. Post-quantum cryptography is becoming crucial to ensure long-term data protection. 2. Public cloud and SaaS security are evolving, with a shift in responsibility between providers and users. 3. Generative AI presents both opportunities and challenges for cybersecurity professionals. Quotes: "Security is not security's job. Security is the company, the organization's job. You need to have everybody bought into a security mindset." - Yosef Beck Connect With Yosef: LinkedIn: https://www.linkedin.com/in/yosefbeck/ LEAVE A REVIEW + help someone empower their businesses through collaboration, innovation, and transformation by sharing this episode or clicking here to listen to our previous episodes. Check Natalie's new book, SET IT ON FIRE: The Art of Innovation, available now at setitonfire.co These are proven solutions to advance your leadership and innovation process. Check out our website innovationmeetsleadership.com, or connect with me on Linkedin, Facebook, Instagram, Twitter, and Youtube. Don't forget to subscribe and leave a 5-star review. Let's go transform something! --- Support this podcast: https://podcasters.spotify.com/pod/show/natalie-born/support

How is artificial intelligence reshaping innovation practices and what does it mean for businesses today? In this thought-provoking episode, innovation expert Katrin Zimmermann shares insights on the evolution of innovation hubs, the transformative impact of AI, and how businesses can navigate the rapidly changing technological landscape. Drawing from her extensive experience across industries, Zimmermann offers valuable perspectives on integrating innovation into organizational structures and leveraging AI for growth and efficiency. She also explores the broader implications of AI on society and the future of innovation. Katrin Zimmerman serves and mentors clients on business strategy, digital transformation, marketing transformation, and innovation up to the C-suite. Prior to founding TLGG USA, Katrin spent 15 years at Lufthansa, where she co-created the Innovation Hub. [00:00:00 - 00:04:00] The Innovation Journey: From Lufthansa to New York • Zimmermann's diverse career path always centered on innovation • Experience launching the Lufthansa Innovation Hub • Transition to consulting with TLGG in New York [00:04:00 - 00:10:00] The Shifting Landscape of Innovation Hubs • Democratization of innovation tools like AI • Corporations reassessing dedicated innovation units • Importance of context in deciding innovation strategies [00:10:00 - 00:15:00] AI: The Double-Edged Sword of Progress • Rapid emergence of AI catching many unprepared • Polarized views on AI's potential impact • Need to infuse innovative perspectives into AI development [00:15:00 - 00:19:00] Navigating the AI Revolution in Business • Organizations cautiously exploring AI applications • AI as a transformative force comparable to the shift from horse to car • Importance of encouraging employee engagement with AI [00:19:00 - 00:25:00] Practical Steps for Embracing AI in Innovation • Strategies for organizations to start leveraging AI • Potential of AI to drive growth and minimize costs • The evolving relationship between AI and innovation practices Quotes: "I think it's an interesting time for innovation in general, because... the speed of innovation and the rapidness of it coming to market and being user available has... [reached] new heights." - Katrin Zimmermann "To me, it's almost like a trampoline of what's possible. We're not standing on the ground and trying to reach something, but we're now given a trampoline and we can jump in all types of directions and to new heights." - Katrin Zimmermann Connect with Katrin: LinkedIn: https://www.linkedin.com/in/katrinzimmermann/ LEAVE A REVIEW + help someone empower their businesses through collaboration, innovation, and transformation by sharing this episode or clicking here to listen to our previous episodes. Check Natalie's new book, SET IT ON FIRE: The Art of Innovation, available now at setitonfire.co These are proven solutions to advance your leadership and innovation process. Check out our website innovationmeetsleadership.com, or connect with me on Linkedin, Facebook, Instagram, Twitter, and Youtube. Don't forget to subscribe and leave a 5-star review. Let's go transform something! --- Support this podcast: https://podcasters.spotify.com/pod/show/natalie-born/support

How can mastering banking fundamentals transform the trajectory of your small to mid-sized business? In this enlightening episode of the Innovation Meets Leadership podcast, host Natalie Born is joined by Mary Beth Coke, District Director for Regions Bank, covering Georgia and the Carolinas. Mary Beth shares her extensive background in banking and discusses the critical role that financial strategies play in supporting entrepreneurs and business owners. From starting out to planning for future growth or an exit strategy, Mary Beth provides a masterclass in leveraging banking resources to propel business success. Her insights offer a roadmap for navigating the complex financial landscape that every business owner faces, emphasizing the importance of choosing the right banking partner. Mary Beth Coke, District Director for Regions Bank in GA/Carolinas since 2023, previously led Middle Market Banking at Truist. Her extensive experience spans various industries and leveraged finance. A Georgia Tech alum, she chairs the Georgia Council on Economic Education, enhancing financial literacy across the state. [00:00:00-00:02:00] Introduction to Financial Mastery:         - The importance of understanding banking as a business tool.    - How Regions Bank supports businesses across multiple states.    - Mary Beth's unique approach to banking and customer relationship. [00:02:00-00:07:00] Banking Foundations for Entrepreneurs:         - Mary Beth's journey from corporate to commercial banking.    - The significance of training programs in banking careers.    - How foundational skills in banking support business decision-making. [00:07:00-00:12:00] Strategic Banking for Business Growth:         - Identifying and overcoming common business challenges through banking.    - The role of a bank in strategic planning and financial management.    - How to use banking products to facilitate business operations and growth. [00:12:00-00:17:00] Enhancing Business Operations Through Banking:         - Practical advice for choosing the right banking services and products.    - The impact of a good banking relationship on business stability.    - Examples of how banks can provide comprehensive support beyond financing. [00:17:00-00:24:00] Preparing for Future Business Transitions:         - Strategies for preparing a business for future growth or sale.    - The importance of integrating strategic financial advice early on.    - How to leverage banking relationships to maximize business potential. Quotes: - "You never know when you're going to need to rely on those deal specific skills or transaction awareness." - Mary Beth Coke - "It costs nothing to have a conversation, and it can open so many doors." - Mary Beth Coke Connect with Mary Beth: LinkedIn: https://www.linkedin.com/in/mary-beth-coke-811710b/ LEAVE A REVIEW + help someone empower their businesses through collaboration, innovation, and transformation by sharing this episode or clicking here to listen to our previous episodes. Check Natalie's new book, SET IT ON FIRE: The Art of Innovation, available now at setitonfire.co These are proven solutions to advance your leadership and innovation process. Check out our website innovationmeetsleadership.com, or connect with me on Linkedin, Facebook, Instagram, Twitter, and Youtube. Don't forget to subscribe and leave a 5-star review. Let's go transform something! --- Support this podcast: https://podcasters.spotify.com/pod/show/natalie-born/support

How can businesses reclaim the customer-centric approach that defined early corporate success and adapt it for the 21st century? In this enlightening episode of Innovation Meets Leadership, host Natalie Born engages with Hunter Hastings, an economist and former corporate executive turned advisor and author. Hastings shares his rich experience spanning various roles, including CMO and CEO positions, and discusses the evolution of customer-centric business practices. He emphasizes the importance of putting the customer at the center of all business operations and innovations, drawing parallels between 19th-century entrepreneurial approaches and modern customer capitalism. Hastings provides valuable insights on removing organizational barriers, embracing self-management, and the power of empathy in understanding customer needs. This episode offers a compelling perspective on the future of management and the revival of customer-focused business strategies. Hunter Hastings is an economist who took up a career in corporate marketing and occupied the posts of Chief Marketing Officer in a global consumer products business, Chief Executive Officer in a Silicon Valley start-up enterprise, and Senior Partner in a global consulting company. He's been an advisor to several Fortune 500 clients in the area of customer motivation and service strategy.  [00:00:00 - 00:07:00] The Customer-Centric Journey: From P&G to Silicon Valley Procter & Gamble's focus on understanding and serving the customer's needs The importance of maintaining customer focus in technology companies The shift from entrepreneurial to managerial approaches in the 20th century [00:07:00 - 00:14:00] Breaking Down Barriers: The Path to Organizational Innovation Identifying and removing barriers to customer information flow The emergence of cross-functional and dynamic teams The potential future of self-management in organizations [00:14:00 - 00:19:00] Reimagining Implementation: Working Backwards from the Future The importance of visualizing the end result in great detail Working backwards to identify necessary components and steps Balancing technology with customer needs and feelings [00:19:00 - 00:26:00] Empathy in Engineering: Understanding the Customer's Unspoken Desires The importance of understanding customer feelings, not just functional needs Recognizing customer dissatisfaction as an opportunity for innovation Balancing customer input with entrepreneurial vision [00:26:00 - 00:30:00] The Revival of Customer Capitalism: Embracing the Future The return of customer-centric approaches in 21st-century businesses The power of imagination in entrepreneurship Resources for further learning about customer-focused business strategies Quotes: "The future of management then is no management. It's self-management." - Hunter Hastings "The customer does know what they want, or at least they know what they want to be better. They don't know what they can want." - Hunter Hastings Connect with Hunter: Website: https://hunterhastings.com/ LEAVE A REVIEW + help someone empower their businesses through collaboration, innovation, and transformation by sharing this episode or clicking here to listen to our previous episodes. Check Natalie's new book, SET IT ON FIRE: The Art of Innovation, available now at setitonfire.co These are proven solutions to advance your leadership and innovation process. Check out our website innovationmeetsleadership.com, or connect with me on Linkedin, Facebook, Instagram, Twitter, and Youtube. Don't forget to subscribe and leave a 5-star review. Let's go transform something! --- Support this podcast: https://podcasters.spotify.com/pod/show/natalie-born/support

What three essential elements can empower women to embrace their leadership abilities and thrive in their careers? In this thought-provoking episode of the Innovation Meets Leadership podcast, host Natalie Born engages in a captivating conversation with Tinsley English, a recognized expert in female leadership development. Tinsley shares her personal journey and the lessons she learned along the way, which inspired her to write her transformative book, "Grit, Growth, and Gumption." Throughout the discussion, Tinsley emphasizes the importance of investing in one's own growth, embracing vulnerability, and developing emotional intelligence to become an effective leader. She introduces her powerful G-Force Code system, which combines the elements of grit, growth, and gumption to help women lead themselves and others with confidence. Tinsley's insights and practical advice serve as a roadmap for aspiring female leaders, encouraging them to step out of their comfort zones, take chances, and make a lasting impact in their organizations and communities. Tinsley English is a recognized expert in female leadership development, a dynamic keynote speaker, and a best-selling author renowned for her transformative G-Force Code System. 00:00:00 - 00:10:59 | Falling into Leadership: Tinsley's Journey and the Birth of G Force Code Tinsley's personal experience of being promoted without an instruction manual highlights the common challenges faced by new leaders. The G Force Code, a combination of grit, growth, and gumption, serves as a practical toolkit for women to develop their leadership skills. Grit encompasses resilience, the ability to thrive through challenging times and setbacks, drawing inspiration from Tinsley's mother's example. 00:11:00 - 00:19:59 | Embracing Gumption and Growth: Overcoming Fears and Developing Emotional Intelligence Gumption involves strategic decision-making, weighing risks and rewards, and moving forward with confidence. Women often struggle with taking chances and applying for positions they don't feel 100% qualified for, but it's essential to embrace gumption and "do it now." Growth, particularly in emotional intelligence and empathy, is crucial for leaders to connect with and understand their team members. 00:20:00 - 00:32:00 | Investing in Yourself and Others: The Importance of Self-Care and Giving Back Leaders must invest in their own growth and self-care to effectively lead others and avoid burnout. Vulnerability and relatability are key to building trust and psychological safety within teams. As leaders mature, it's essential to turn around and give back to the next generation, sharing lessons learned and pulling others up. Quotes: "Leadership is not about just you. It's about investing in the growth of yourself and others." - Tinsley English "When you invest in something, you are giving it time and attention and diligence, like investing into the stock market." - Tinsley English Connect with Tinsley: Instagram: https://www.linkedin.com/in/tinsleyenglish/ LEAVE A REVIEW + help someone empower their businesses through collaboration, innovation, and transformation by sharing this episode or clicking here to listen to our previous episodes. Check Natalie's new book, SET IT ON FIRE: The Art of Innovation, available now at setitonfire.co These are proven solutions to advance your leadership and innovation process. Check out our website innovationmeetsleadership.com, or connect with me on Linkedin, Facebook, Instagram, Twitter, and Youtube. Don't forget to subscribe and leave a 5-star review. Let's go transform something! --- Send in a voice message: https://podcasters.spotify.com/pod/show/natalie-born/message Support this podcast: https://podcasters.spotify.com/pod/show/natalie-born/support

Can remote work revolutionize the way we balance our personal and professional lives, leading to happier, more productive employees and a more diverse workforce? In this episode of the Innovation Meets Leadership podcast, host Natalie Born sits down with Sean Campbell, founder of Cascade Insights, a virtual professional services firm. With over 20 years of experience running remote companies, Sean shares his insights on the benefits and challenges of remote work, as well as practical tips for managing and onboarding remote teams. From the cost savings and diversity of perspectives to the positive impact on family life and the environment, Sean passionately advocates for the advantages of remote work. He also emphasizes the importance of having a single source of truth, focusing on principles over process, and fostering a culture where employees feel comfortable asking for help when needed. Sean Campbell has been training, mentoring, and educating all his life. An exceptionally well- regarded conference speaker and author, Sean has delivered talks for Fortune 50 companies and top-tier conferences. He has also been the author of several books on technical as well as business topics. Sean has also been the owner of a virtual professional services firm for over 20 years – long before it was cool to be virtual. His professional services experiences span consulting engagements with the Fortune 50 and successful startups, the sale of his first professional services company, and the growth of delivery, sales, marketing, and operational practices inside professional services firms. In short, Sean brings a wealth of knowledge when it comes to surviving and thriving as a virtual professional service firm owner and as the leader of a practice area inside a larger services firm. 00:00:00 - 00:06:00 | The Journey to Remote: Sean's Entrepreneurial Path - Sean has owned two predominantly remote businesses over the past 24 years - Remote work was a huge negative in 1999, but Sean saw the benefits early on - The cost and commitment of office spaces can be a significant burden for businesses 00:06:00 - 00:13:00 | The Remote Advantage: Talent, Family, and Diversity - Remote work allows companies to draw talent from anywhere - Sean is passionate about the positive impact remote work can have on family life - Remote teams benefit from a diversity of perspectives from different regions and backgrounds 00:13:00 - 00:21:00 | The Remote Reality: Presence, Communication, and Onboarding - Managers were not trained to manage remote teams during the pandemic - Having a single source of truth and investing in it over time is crucial for remote onboarding 00:21:00 - 00:25:00 | Principles Over Process: Navigating the Remote Landscape - Principles help guide employees when processes fall short in remote work - Written communication skills and virtual public speaking skills are essential in remote companies 00:25:00 - 00:29:00 | Embracing the Remote Future: Tips and Insights - Training and support are crucial for employees transitioning from in-person to remote work - The benefits of remote work are numerous, and companies that embrace it may outperform those that don't Quotes: "There's nothing in our history as humans that has led us to watch ourselves while we communicate." - Sean Campbell Connect with Sean: Website: https://www.cascadeinsights.com/ LinkedIn: https://www.linkedin.com/in/seancampbell/ LEAVE A REVIEW + help someone empower their businesses through collaboration, innovation, and transformation by sharing this episode or clicking here to listen to our previous episodes. Check Natalie's book, SET IT ON FIRE: The Art of Innovation, available now at setitonfire.co These are proven solutions to advance your leadership and innovation process. Check out our website innovationmeetsleadership.com, or connect with me on Linkedin, Facebook, Instagram, Twitter, and Youtube. Don't forget to subscribe and leave a 5-star review. Let's go transform something! --- Send in a voice message: https://podcasters.spotify.com/pod/show/natalie-born/message Support this podcast: https://podcasters.spotify.com/pod/show/natalie-born/support

How can leaders approach digital transformation differently to increase their chances of success in the rapidly changing business landscape? In this episode of the Innovation Meets Leadership podcast, host Natalie Born interviews John Rossman, a former Amazon executive and the author of four books on leadership, innovation, and transformation. Rossman also discusses the role of the aging workforce and the need for companies to automate processes and empower their employees to focus on higher-value activities. John Rossman is the author of four books on leadership and business innovation including the best-seller The Amazon Way and Big Bet Leadership. He is an early Amazon executive who played a key role in launching the Amazon marketplace business in 2002. Today he is a leading keynote speaker on leadership for innovation and transformation. John is an operator and builder whose love is diving into business problems and customer needs designing innovative solutions and business models and creating durable enterprise value. He has served as the senior technology advisor at the Gates Foundation and senior innovation advisor at T-Mobile. His new book, Big Bet Leadership: Your Transformation Playbook for Winning in the Hyper-Digital Era, is an actionable playbook for senior leaders to succeed at complex transformations. 00:00:00 - 00:04:59 - From Amazon to Guiding Digital Transformation - John Rossman's background as an early leader at Amazon and his transition to helping companies with digital transformation - The three mega forces shaping the hyper-digital era: technology, aging workforce, and economic growth through productivity and innovation 00:05:00 - 00:10:59 - Transforming Mindsets and Approaches - The importance of senior leadership's commitment to change and making adjustments to their approach - The three habits of successful leaders in major transformations: creating clarity, maintaining velocity, and accelerating risk and value 00:11:00 - 00:17:59 - The Power of Writing and Debating Memos - The benefits of using memos instead of PowerPoint presentations for complex situations - How the Amazon way of writing and debating memos leads to better decision-making and understanding - The importance of completeness of thought and simplicity of wording in creating clear messaging 00:18:00 - 00:22:59 - Key Adjustments for Successful Digital Transformation - Creating a common definition of the problem and the hypothesized solution - Embracing the journey of experimentation and learning in strategic wandering 00:23:00 - 00:27:00 - Embracing Ambition and Aiming High - The impact of the aging workforce on digital transformation and the need for automation and empowering employees - The importance of approaching problems holistically, not just applying technology Key Quotes: "It truly is. I think the difference is about getting senior leadership to make a few adjustments. Not on everything they do, but on how they run these major transformations." - John Rossman "The greater danger for most of us lies not in setting our aim too high and falling short, but in setting our aim too low and achieving our mark." - Michelangelo, as quoted by John Rossman Connect with John: Website: https://johnrossman.com/ LEAVE A REVIEW + help someone empower their businesses through collaboration, innovation, and transformation by sharing this episode or clicking here to listen to our previous episodes. Check Natalie's new book, SET IT ON FIRE: The Art of Innovation, available now at setitonfire.co These are proven solutions to advance your leadership and innovation process. Check out our website innovationmeetsleadership.com, or connect with me on Linkedin, Facebook, Instagram, Twitter, and Youtube. Don't forget to subscribe and leave a 5-star review. Let's go transform something! --- Send in a voice message: https://podcasters.spotify.com/pod/show/natalie-born/message Support this podcast: https://podcasters.spotify.com/pod/show/natalie-born/support

Is ESG compliance becoming a necessity for companies to maintain their customer base and grow their business? In this thought-provoking episode of the Innovation Meets Leadership podcast, host Natalie Born sits down with Bob Woosley, a national practice leader at Fraser and Dieter, to discuss the evolving landscape of ESG (Environmental, Social, and Governance) compliance and its impact on mid-market companies. The conversation delves into the growing pressure from public companies and government regulations on suppliers to provide decarbonization and emission information, regardless of their stance on ESG. Woosley emphasizes the importance of preparing for these requirements to avoid losing customers and hindering business growth. 00:00:00 - 00:05:59 The Evolution of ESG Compliance - ESG started as a requirement driven by pension funds investing in private equity firms - Private equity firms initially pushed back on ESG, but some embraced it to manage risk - The focus on ESG compliance shifted from being seen as "woke" to a necessity for business growth 00:06:00 - 00:12:59 Supply Chain Compliance and Scope 3 Emissions - Mid-market companies are receiving letters from customers demanding emission and decarbonization information - California passed a law requiring companies doing business in the state to provide this information, regardless of the SEC's stance - Scope 3 emissions, which encompass indirect emissions in a company's supply chain, are a key focus for compliance 00:13:00 - 00:18:59 The Importance of Preparing for ESG Compliance - Mid-market companies are often unprepared to measure and report emissions, lacking internal expertise and tools - Ignoring ESG compliance could lead to losing customers and being unable to respond to RFPs - Companies should take steps to prepare for compliance, regardless of their political stance on the issue 00:19:00 - 00:23:59 Seeking Help for ESG Compliance - Mid-market companies should seek help from advisory firms to assess their readiness and develop a compliance plan - The demand for ESG compliance services is expected to grow as more companies become aware of the requirements - Fraser and Dieter is focusing on helping mid-market suppliers comply with ESG requirements, as larger firms focus on public companies 00:24:00 - 00:26:00 Key Takeaways and Final Thoughts - Companies should not ignore ESG compliance, as it is becoming a real requirement for maintaining and expanding their customer base - Putting political views aside, preparing for ESG compliance is crucial for business growth - The Private Equity 360 podcast will feature an upcoming episode on how private equity firms are addressing supply chain challenges with their portfolio companies Quotes: "Our North Star, It's helping companies grow and create value across their life cycle. And keeping in good stead with your customer is no joke." - Bob Woosley "Do not sleep on ESG, put your political views aside. This is real. If you don't want to keep your customer, then fine. But if you want, if you want to expand revenue and make sure that you're ready to take on any customer that might be asking for this, then this is something you need to take seriously." - Bob Woosley Connect with Bob: LinkedIn: https://www.linkedin.com/in/bob-woosley-955488/ LEAVE A REVIEW + help someone empower their businesses through collaboration, innovation, and transformation by sharing this episode or clicking here to listen to our previous episodes. Check Natalie's new book, SET IT ON FIRE: The Art of Innovation, available now at setitonfire.co These are proven solutions to advance your leadership and innovation process. Check out our website innovationmeetsleadership.com, or connect with me on Linkedin, Facebook, Instagram, Twitter, and Youtube. Don't forget to subscribe and leave a 5-star review. Let's go transform something! --- Send in a voice message: https://podcasters.spotify.com/pod/show/natalie-born/message Support this podcast: https://podcasters.spotify.com/pod/show/natalie-born/support

How can choosing the right leader, not just the job, propel your career to new heights? In this episode, host Natalie Born engages in a discussion with Antonio Garrido, author and founder of "My Daily Leadership". Antonio shares his fascinating journey from architect to successful business leader, highlighting the profound impact that great leaders had on his career trajectory. He emphasizes the importance of shared core values between individuals and organizations, drawing parallels to the dynamics of successful marriages. Antonio also delves into the power of leadership journaling as a tool for self-awareness, emotional intelligence, and decision-making. Listeners will gain valuable insights on how to identify and work with exceptional leaders, foster a culture of learning and innovation, and unlock their own leadership potential through reflective practices. Antonio Garrido is the author of My Daily Leadership: A Powerful Roadmap for Leadership Success, and Founder & President of My Daily Leadership, a leadership development organization with a mission to inspire one million of the world's best leaders to reach their full potential. Antonio has over twenty-five years in senior leadership positions with world-class businesses. He is an expert in leadership transformation: shaping high-performance leaders out of highly-stressed and overworked leaders. Antonio blends his own vast commercial experience with proven techniques to embed a unique brand of leadership development. (00:00:00 - 00:06:00) From Architect to Business Leader: Antonio's Transformative Journey The influence of a great leader can change the course of one's career. Shared core values are essential for long-lasting professional relationships. Continuously seeking opportunities to learn and grow is crucial for success. (00:06:01 - 00:12:00) Choosing a Leader, Not Just a Job Evaluate a leader's personal and organizational core values before joining a company. Seek leaders who aspire to be world-class and prioritize learning and development. Assess a leader's approach to truth, trust, and innovation. (00:12:01 - 00:18:00) Fostering a Culture of Learning, Development, and Innovation Celebrate failures as opportunities for growth and learning. Encourage creativity by providing employees with time to explore projects that excite them. Create a safe environment where people feel comfortable taking risks and being innovative. (00:18:01 - 00:24:00) The Power of Leadership Journaling Successful leaders across various fields practice journaling. Journaling builds self-awareness and emotional intelligence, which are crucial for effective leadership. Regular self-evaluation through journaling leads to wisdom and better decision-making. (00:24:01 - 00:27:00) Developing Hindsight, Insight, and Foresight Through Journaling Hindsight: Reflect on past decisions and actions to identify areas for improvement. Insight: Use past experiences to make better decisions in the present. Foresight: Anticipate future challenges and opportunities based on lessons learned. Quotes: "The only advantage you have today over yesterday is what you've learned." - Antonio Garrido "Innovation can only thrive in cultures, environments, and situations where people feel safe." - Antonio Garrido Connect with Antonio: Website: https://www.mydailyleadership.com/ LEAVE A REVIEW + help someone empower their businesses through collaboration, innovation, and transformation by sharing this episode or clicking here to listen to our previous episodes. Check Natalie's new book, SET IT ON FIRE: The Art of Innovation, available now at setitonfire.co These are proven solutions to advance your leadership and innovation process. Check out our website innovationmeetsleadership.com, or connect with me on Linkedin, Facebook, Instagram, Twitter, and Youtube. Don't forget to subscribe and leave a 5-star review. Let's go transform something! --- Send in a voice message: https://podcasters.spotify.com/pod/show/natalie-born/message Support this podcast: https://podcasters.spotify.com/pod/show/natalie-born/support

How can leaders foster a culture of innovation and psychological safety in their organizations? In this episode of the Innovation Meets Leadership podcast, host Natalie Born sits down with Tim Fisher, the president of Jackson + Coker, to discuss leadership, innovation, and the importance of psychological safety in the workplace. With over 30 years of experience in the staffing industry, Tim shares his insights on how leaders can create an environment where employees feel valued, appreciated, and comfortable taking risks. He emphasizes the significance of common sense leadership, the golden rule, and the willingness to listen and be vulnerable. Tim also delves into the challenges faced by the healthcare industry and how his company is working to address the shortage of physicians and the mental health concerns among healthcare professionals. Tim Fisher currently serves as the President of Jackson + Coker, a locum tenens company filled with individuals who share his passion for making a difference in the world. Every day, he is surrounded by colleagues who inspire him to be better, expect excellence from one another, and understand the power of teamwork, positive energy, and hard work. The company is literally saving lives on a daily basis, and Fisher's role allows him to align his personal values with the company's values, an experience he has never had before in his career and one that he thoroughly enjoys. The Shaping of a Leader (00:00:00 - 00:05:00) Tim's upbringing and early experiences shaped his perspective on leadership. The Air Force Academy taught him the importance of being a good follower before becoming a leader. Common sense and the golden rule are essential in leadership, but often forgotten as people gain success. Fostering Psychological Safety (00:05:00 - 00:12:00) Psychological safety is crucial for innovation, as people must feel comfortable failing. Leaders should be visible, approachable, and willing to listen to their employees. Vulnerability and admitting mistakes can help build trust and psychological safety within the team. Challenges and Opportunities in the Healthcare Industry (00:12:00 - 00:21:00) The locum tenens industry helps address the shortage of physicians in underserved areas. Healthcare professionals face burnout and mental health concerns, especially in the wake of the COVID-19 pandemic. Partnering with locum tenens firms can provide physicians with flexibility and the opportunity to focus on patient care. The Importance of Purpose in Work (00:21:00 - 00:26:00) Many workers feel unappreciated and unhappy in their workplace, highlighting the need for purpose-driven organizations. Connecting employees' work to a greater mission can increase engagement and satisfaction. Finding one's purpose is a journey, and it's okay to take time to discover it through experimentation and failure. Becoming a Better Person in the Workplace (00:26:00 - 00:27:00) Workplaces that focus on helping employees become better people are thriving in today's world. Bringing one's full self to work and feeling appreciated are essential for employee well-being and success. Quotes: "If you're not a good follower, you can't be a good leader." - Tim Fisher "Innovation does not happen if people are not comfortable failing." - Tim Fisher Connect with Tim: LinkedIn: https://www.linkedin.com/in/timfischer44/ LEAVE A REVIEW + help someone empower their businesses through collaboration, innovation, and transformation by sharing this episode or clicking here to listen to our previous episodes. Check Natalie's new book, SET IT ON FIRE: The Art of Innovation, available now at setitonfire.co These are proven solutions to advance your leadership and innovation process. Check out our website innovationmeetsleadership.com, or connect with me on Linkedin, Facebook, Instagram, Twitter, and Youtube. Don't forget to subscribe and leave a 5-star review. Let's go transform something! --- Send in a voice message: https://podcasters.spotify.com/pod/show/natalie-born/message Support this podcast: https://podcasters.spotify.com/pod/show/natalie-born/support

Can the complex, interconnected challenges of our era be addressed through traditional innovation methods, or is there a more powerful approach waiting to be unleashed? In this episode, host Natalie Born engages with Dan McClure, a visionary in the field of innovation, to explore his latest book, "Do Bigger Things." McClure delves into the necessity for a new, potent form of innovation capable of tackling today's complex, wicked problems. Through a lively discussion, the episode unfolds the concept of "Innovation Choreography," offering insights into how individuals and organizations can navigate and influence the intricate web of modern challenges. This conversation is a deep dive into reimagining the potential of innovation to create meaningful, transformative change. Dan is an innovation choreographer, a big picture innovator whose job is to run into burning buildings looking for exceptional opportunities to reinvent the way the world works. He is a recognized thought leader in the emerging practice of ecosystem innovation and the author of the Fast Company Press book "Do Bigger Things – A practical guide to powerful innovation in a changing world". Throughout his 40 year career, he has worked with global firms facing threats of obsolescence, pioneering businesses in fast changing markets, and international organizations tackling tough challenges like climate change and pandemic response. He is excited about the future and the possibilities for pursuing bold ambitious ideas.   [00:00:17 - 00:01:22] Unveiling the Next Innovation Frontier McClure introduces the premise of "Do Bigger Things." Innovation must evolve to address complex challenges. The concept of "Innovation Choreography" as a strategy. The importance of rethinking traditional approaches. [00:02:09 - 00:05:38] The Choreographer's Mindset in Innovation Discussion on McClure's background and the origins of his innovative thinking. Embracing complex problems as opportunities. The role of a diverse skill set in driving innovation. The significance of "playbooks" in managing complexity. [00:06:13 - 00:09:19] Building Modular, Adaptable Organizations How to structure organizations for flexibility and innovation. The metaphor of innovation as building with Lego blocks. The necessity for organizations to support innovation at all levels. Designing organizations to be modular and adaptable. [00:10:13 - 00:15:00] From Vision to Implementation: The Innovator's Journey Strategies for aligning innovation with organizational vision and making it actionable. Aligning innovation efforts with the organization's broader goals. The importance of a holistic approach to innovation. The role of cross-functional support and partnerships. [00:15:55 - 00:24:40] The Role of Innovation Choreographers Expanding on the concept and importance of innovation choreographers. The unique skill set of an innovation choreographer. How to identify and nurture these individuals within organizations. The impact of innovation choreographers on industry and societal challenges. Quotes "We live in a world that has the problems that need us." - Dan McClure "It's nice not to have to apologize for the talents that you've got." - Dan McClure Connect with Dan: LinkedIn: https://www.linkedin.com/in/mccluredc LEAVE A REVIEW + help someone empower their businesses through collaboration, innovation, and transformation by sharing this episode or clicking here to listen to our previous episodes. Check Natalie's new book, SET IT ON FIRE: The Art of Innovation, available now at setitonfire.co These are proven solutions to advance your leadership and innovation process. Check out our website innovationmeetsleadership.com, or connect with me on Linkedin, Facebook, Instagram, Twitter, and Youtube. Don't forget to subscribe and leave a 5-star review. Let's go transform something! --- Send in a voice message: https://podcasters.spotify.com/pod/show/natalie-born/message Support this podcast: https://podcasters.spotify.com/pod/show/natalie-born/support

Have you ever considered how the simplicity of your message could be the key to breakthrough communication? Discover how to cut through the noise and connect more effectively.In this insightful episode of "Innovation Meets Leadership," host Natalie Born sits down with marketing communications expert and author Ben Guttmann to explore the power of simplicity in messaging. Gutman shares his journey from starting a marketing agency to teaching and writing, emphasizing the critical importance of clear, concise communication in our cluttered world. Through engaging stories and practical advice, this episode uncovers the secrets to designing messages that resonate, inspire action, and stand the test of time. Dive into a conversation that will transform the way you think about marketing, leadership, and the art of communication. Ben Guttmann is a marketing and communications expert and author of Simply Put: Why Clear Messages Win — and How to Design Them. He's an experienced marketing executive and educator on a mission to get leaders to more effectively connect by simplifying their message. Ben is former co-founder and managing partner at Digital Natives Group, an award-winning agency that worked with the NFL, I Love NY, Comcast NBCUniversal, Hachette Book Group, The Nature Conservancy, and other major clients. Currently, Ben teaches digital marketing at Baruch College in New York City and consults with a range of thought leaders, venture-backed startups, and other brands. [00:00:00 - 00:03:00] Unveiling Simplicity in CommunicationIntroduction of Ben Gutman and the essence of simplicity in messaging.The backstory of Gutman's journey from a student to a marketing guru.The inspiration behind his book, "Simply Put." [00:03:00 - 00:08:00] The Science of Simple MessagesHow cognitive fluency impacts message reception and action.The struggle between sender complexity and receiver preference for simplicity.The role of empathy in crafting effective communications. [00:08:00 - 00:12:00] Design Principles for Powerful MessagingThe five design principles for simplicity in messages.The common mistakes in communication and how to avoid them.The significance of focusing on benefits over features. [00:12:00 - 00:16:00] The Art of SimplificationPractical strategies for simplifying complex ideas.The importance of asking "So what?" to find the core benefit.How to use the "So what?" method to connect deeply with your audience. [00:16:00 - 00:20:00] The Future of Communication: AI and BeyondGutman's nuanced view on the role of AI in communication.The potential and limitations of generative AI for content creation.How simplicity remains crucial amidst the rise of AI-generated content. Quotes:"The messages that work... are simple." - Ben Guttmann"We are all marketers in many ways." - Ben Guttmann Connect with Ben:Website: https://www.benguttmann.com/LEAVE A REVIEW + help someone empower their businesses through collaboration, innovation, and transformation by sharing this episode or clicking here to listen to our previous episodes. Check Natalie's new book, SET IT ON FIRE: The Art of Innovation, available now at setitonfire.coThese are proven solutions to advance your leadership and innovation process. Check out our website innovationmeetsleadership.com, or connect with me on Linkedin, Facebook, Instagram, Twitter, and Youtube.Don't forget to subscribe and leave a 5-star review. Let's go transform something! --- Send in a voice message: https://podcasters.spotify.com/pod/show/natalie-born/message Support this podcast: https://podcasters.spotify.com/pod/show/natalie-born/support

How can organizations create a more equitable pay structure and what impact does this have on innovation and business success? In this insightful episode, host Natalie Born engages with Sally Loftis, Managing Director at Loftus Partners. They delve into the intricate relationship between human resources strategy and business innovation, focusing on the pivotal role of pay equity in fostering a thriving, innovative workplace. Sally shares her extensive expertise in human resources, emphasizing how addressing pay justice and equity can drive positive change in organizational culture and performance. Sally Loftis is the daughter of teachers, innovators, and visionaries who taught her from a young age to deeply listen to everyone in her circle of influence. Starting with activism in high school, Sally volunteered and worked in spaces so that all people feel seen, heard, and represented in her work. Sally is the Managing Director at Loftis Partners, a 100% woman-owned human resources consulting firm located in the Blue Ridge Mountains of North Carolina. Loftis Partners specializes in strategy, people, facilitation, and pay justice. Since launching in August 2020, Sally and her firm have worked with 54 clients across 3 continents. (00:00 - 04:59) The Journey to HR and Business Strategy  Sally's extensive background in human resources. The evolution of HR beyond traditional roles. The critical role of strategic HR in business success. (05:00 - 09:59) Unpacking Pay Equity and Justice  Definition and importance of pay equity. Challenges in achieving pay justice. The impact of wage stagnation and cost of living adjustments. (10:00 - 13:59) Overcoming Systemic Barriers to Pay Equity  Strategies for addressing systemic issues in pay structures. The role of leadership in fostering pay equity. Insights into innovative practices in pay equity.  (14:00 - 17:59) The Relationship Between Pay and Workplace Innovation How pay impacts employee innovation and motivation. The connection between financial security and creative thinking. Strategies for organizations to encourage innovation through equitable pay. (18:00 - 21:59) Actionable Steps Towards Pay Equity  Practical steps for organizations to achieve pay equity. The importance of transparent and fair pay practices. Future directions and challenges in pay equity. Quotes: "It's hard to be innovative when you're fearful if you can pay your bills or not." - Sally Loftis "If I take this risk with this innovative idea and it doesn't work, does that mean I'm going to have a job on the other end?" - Sally Loftis Connect with Sally: Website: https://www.loftispartners.com/ LEAVE A REVIEW + help someone empower their businesses through collaboration, innovation, and transformation by sharing this episode or clicking here to listen to our previous episodes. Check Natalie's new book, SET IT ON FIRE: The Art of Innovation, available now at setitonfire.co These are proven solutions to advance your leadership and innovation process. Check out our website innovationmeetsleadership.com, or connect with me on Linkedin, Facebook, Instagram, Twitter, and Youtube. Don't forget to subscribe and leave a 5-star review. Let's go transform something! --- Send in a voice message: https://podcasters.spotify.com/pod/show/natalie-born/message Support this podcast: https://podcasters.spotify.com/pod/show/natalie-born/support

How can leaders navigate the challenges of being 'asleep at the wheel' and transform their organizations into thriving, purpose-driven entities? In this insightful episode, host Natalie Born engages in a thought-provoking conversation with Chris Green, a managing partner at Arch and Tower. They delve into the intricacies of leadership, the art of transforming organizations, and the significance of employee and customer experiences. Green shares his journey from a generalist background to a pivotal role in organizational development, offering valuable insights into the psychological aspects of leadership and the importance of aligning organizational strategy with human motivation. Chris Green is a founder and Managing Partner of Arch + Tower, a Business Transformation team, operating in the Advisory Group of Frazier & Deeter. Arch + Tower focuses on serving clients who are looking to transform their organizations to achieve goals within Customer Experience, Employee Experience, Operational Excellence, or Digital Transformation...almost anything that helps an organization predictably get where they want to go.  (00:01:00 - 00:05:59) The Journey of a Generalist  The value of diverse experiences in shaping leadership skills. Importance of adaptability and learning in different roles. How a generalist approach can lead to innovative problem-solving. (00:06:00 - 00:10:59) Visionary Leadership and Overcoming Fatigue  The role of vision in guiding organizational change. Addressing and managing organizational and project fatigue. Empowering leaders to pursue their vision amidst overwhelming priorities. (00:11:00 - 00:15:59) Organizational Transformation Barriers  The impact of leadership styles on organizational change. Strategies for CEOs to align their teams with transformation goals. Understanding the psychological barriers to change.  (00:16:00 - 00:20:59) Tools for Clarity and Decision Making Utilizing Maslow's hierarchy in organizational decision-making. Importance of addressing foundational issues for effective change. Techniques for leaders to gain clarity and direction. (00:21:00 - 00:25:59) Cultivating a Purpose-Driven Life and Career  Strategies for personal and professional growth. Balancing work, life, and personal values. The importance of setting intentional goals for life and career. Quotes: "Every organization has survival and security needs just like human beings." - Chris Green "If you don't know where you're going, how do you know how you're going to get there?" - Chris Green Connect with Chris: Website: https://www.archandtower.com/ LEAVE A REVIEW + help someone empower their businesses through collaboration, innovation, and transformation by sharing this episode or clicking here to listen to our previous episodes. Check Natalie's new book, SET IT ON FIRE: The Art of Innovation, available now at setitonfire.co These are proven solutions to advance your leadership and innovation process. Check out our website innovationmeetsleadership.com, or connect with me on Linkedin, Facebook, Instagram, Twitter, and Youtube. Don't forget to subscribe and leave a 5-star review. Let's go transform something! --- Send in a voice message: https://podcasters.spotify.com/pod/show/natalie-born/message Support this podcast: https://podcasters.spotify.com/pod/show/natalie-born/support

In a world where innovation is constantly redefining possibilities, how does one navigate the intricate balance between creativity, technology, and the human element to drive meaningful change? In this captivating episode, host Natalie Born engages with Ian Bergman, a partner at Alchemist Accelerator, in a deep dive into the realms of innovation and corporate change. Bergman shares his unique journey, highlighting how a non-linear path led him to a profound understanding of innovation. From breaking his parents' computer networks as a child to his pivotal experiences at Microsoft and his current role in fostering startup innovation, Bergman's story is a testament to the power of embracing change. This episode offers invaluable insights into understanding customer-centric innovation, the importance of collaboration, and the dynamics of bringing groundbreaking ideas to fruition within large organizations. Ian Bergman is a Partner at Alchemist Accelerator and head of AlchemistX, the company's corporate and government services division. As a self-described general-purpose nerd and corporate innovation agitator, Ian loves working at the intersection of emerging tech startups and the innovation needs of established organizations. Ian joined Alchemist from Microsoft, where, as head of the global Microsoft for Startups field organization, he was responsible for engaging and supporting startup ecosystems worldwide. Ian is also the host of the AlchemistX: Innovators Inside Podcast. (00:00:00 - 00:04:59)The Unconventional Path to Innovation Embracing non-obvious routes can lead to groundbreaking innovation. Navigating career shifts provides diverse perspectives on technology and innovation. Early experiences and interests can profoundly influence professional trajectories. (00:05:00 - 00:09:59) Challenging the Status Quo at Microsoft Adapting to changing market dynamics is crucial for innovation. Customer-centric approaches are essential in product development. Collaboration and vision alignment are key to realizing innovative ideas. (00:10:00 - 00:14:59) Build, Buy, or Partner: Strategic Decision-Making Assessing internal capabilities versus external opportunities is vital. The 'not built here' mentality can hinder innovation. Effective decision-making involves evaluating build, buy, or partner options. (00:15:00 - 00:19:59) Embracing Challenges and Blockers in Innovation Overcoming cultural and organizational hurdles is part of the innovation process. Encouraging a culture that rewards risk-taking and learning from failures. Navigating procurement and compliance challenges in introducing new ideas. (00:20:00 - 00:23:59) Stakeholder Management: A Key to Successful Innovation Building relationships and managing stakeholders is crucial for success. Sharing credit and creating champions can amplify innovation efforts. Transparency and communication are essential in driving organizational change. Quotes: "An innovator has to fall in love with the problem, not the solution." - Ian Bergman "Confidentiality is worthless. 95% of the time. Tell people what you're doing and that's how you get credit." - Ian Bergman   Connect with Ian: Website: https://www.alchemistaccelerator.com/corporate-innovators LEAVE A REVIEW + help someone empower their businesses through collaboration, innovation, and transformation by sharing this episode or clicking here to listen to our previous episodes. Check Natalie's new book, SET IT ON FIRE: The Art of Innovation, available now at setitonfire.co These are proven solutions to advance your leadership and innovation process. Check out our website innovationmeetsleadership.com, or connect with me on Linkedin, Facebook, Instagram, Twitter, and Youtube. Don't forget to subscribe and leave a 5-star review. Let's go transform something! --- Send in a voice message: https://podcasters.spotify.com/pod/show/natalie-born/message Support this podcast: https://podcasters.spotify.com/pod/show/natalie-born/support

How can organizations leverage customer experience as a strategic advantage in the dynamic SaaS landscape? This episode features Bill Mahoney, the Chief Customer Officer at Comply, to unravel the intricate relationship between customer experience and business growth in the SaaS sector. He shares his expert insights on adapting customer success strategies to various business sizes, utilizing AI in customer service, and the evolution of community-driven customer engagement. This episode is a treasure trove of wisdom for leaders and professionals striving to align customer experience with organizational growth. (00:00 - 05:00) Starting in Customer Experience  (05:01 - 10:30) Customer Experience and Revenue Growth  (10:31 - 00:15:16) Techniques in Customer-Based Growth  (15:17 - 20:10) Innovative Customer Education  (20:12 - 26:24) Closing Segment  Key Quotes: "Our goal is to help people get back to doing what they're doing for their jobs more quickly and efficiently." - Bill Mahoney "Community is really about making sure that they know that they have all the tools and resources possible at their fingertips." - Bill Mahoney Connect with Bill: Website: COMPLY LinkedIn: Bill Mahoney LEAVE A REVIEW + help someone empower their businesses through collaboration, innovation, and transformation by sharing this episode or clicking here to listen to our previous episodes. Check Natalie's new book, SET IT ON FIRE: The Art of Innovation, available now at setitonfire.co These are proven solutions to advance your leadership and innovation process. Check out our website innovationmeetsleadership.com, or connect with me on Linkedin, Facebook, Instagram, Twitter, and Youtube. Don't forget to subscribe and leave a 5-star review. Let's go transform something! --- Send in a voice message: https://podcasters.spotify.com/pod/show/natalie-born/message Support this podcast: https://podcasters.spotify.com/pod/show/natalie-born/support

How can we shift workplace culture to empower employees and unlock their full potential? In this episode of the Innovation Meets Leadership podcast, Natalie interviews Nancy Lyons, CEO and founder of Clockwork Interactive, about her mission to "make work better." They discuss breaking down workplace hierarchies, overcoming learned helplessness and fear, and creating psychologically safe environments where all employees can thrive. Nancy, CEO and co-founder of Clockwork, is an outspoken advocate for making work better - more inclusive, flexible, and adaptable. No one does great work if they're worried or can't bring their whole self to work. She learned this the hard way: by having terrible jobs and not fitting in, experiences many of us can relate to. But how do we create workspaces that actually work for humans, with all their nuances and intricacies? It's on all of us - leaders, employees, teams - to take responsibility for fostering cultures and spaces that work for people. And in doing so, we will make better products, experiences, and work lives. Are you ready for a work revolution? Nancy is leading the charge! Her first book was Interactive Project Management: Pixels, People, and Process, taking a human-centered approach to producing digital products. Her current book, Work Like a Boss: A Kick-in-the-Pants Guide to Finding (and Using) Your Power at Work, is the field guide everyone needs to adopt the actions, attitudes, and attributes that will make work better for all. (00:02:50 - 00:05:30) Rethinking the Future of Work The pandemic fundamentally changed people and work culture; we can't just "snap back" to how things were There is too much focus on "where" people work versus "how" they work and live We need to consider how technologies like AI can improve quality of life (00:05:49 - 00:09:00) The Promise and Peril of AI AI can make lives easier if it is used ethically, but poorly trained AI creates barriers We must ensure that the data training AI represents true diversity Organizations cannot recklessly adopt AI without proper governance and workflows in place (00:09:46 - 00:15:30) Empowering the Workforce The book is aimed at giving every employee a sense of agency and challenging learned helplessness Hierarchy often displaces personal agency It outlines specific fears that hold people back from thriving at work Advice for Leadership (00:15:45 - 00:24:30) Leaders should hire people smarter than themselves Leaders need to listen more and understand different communication styles in their teams Leaders must intentionally work to build psychologically safe spaces "The way work works was decided during the Industrial Revolution when there was a big chasm between the people that owned companies and the employers and employees." - Nancy Lyons "I employ people that are far beyond my abilities, much smarter than me." - Nancy Lyons Connect with Nancy: Website: https://www.nancylyons.com/ LEAVE A REVIEW + help someone empower their businesses through collaboration, innovation, and transformation by sharing this episode or clicking here to listen to our previous episodes. Check Natalie's new book, SET IT ON FIRE: The Art of Innovation, available now at setitonfire.co These are proven solutions to advance your leadership and innovation process. Check out our website innovationmeetsleadership.com, or connect with me on Linkedin, Facebook, Instagram, Twitter, and Youtube. Don't forget to subscribe and leave a 5-star review. Let's go transform something! --- Send in a voice message: https://podcasters.spotify.com/pod/show/natalie-born/message Support this podcast: https://podcasters.spotify.com/pod/show/natalie-born/support

How can tapping into collective wisdom lead to superior outcomes than relying solely on individual insight? In this episode, we speak with Ebenezer Ikonne, AVP of product and engineering at Cox Automotive. He shares his leadership journey, from starting as a software engineer to understanding the importance of values and mindset when transitioning into a leadership role. He talks about his experience creating an atmosphere where people can flourish and reach their full potential while allowing technology to solve business problems. He also discusses how companies should approach generative AI and chat GPT tools, as well as the tragedy of not allowing people to use their talents fully. Tune in to hear Ebenezer's insights on how followers can make smarter choices about where they want to work, what they want to do, and why it's essential to experience ‘joy at work.' [00:01 - 06:19] From Software Engineer to AVP of Product and Engineering  [06:20 - 12:20] Leveraging the Power of the Collective to Maximize Human Potential [12:21 - 18:15] The Impact of Generative AI and Chat GPT [18:16 - 24:39] Closing Segment Key Quotes: "I think about the workplace as a place where people can and should flourish and thrive and not a place where I just go to work because I have to pay the bills." - Eb Ikonne "The answer from the collective is, in many cases, better than the answer from the individual." - Eb Ikonne "As human beings, we need to do things that we find fulfilling." - Eb Ikonne Connect with Eb: LinkedIn: Ebenezer Ikonne Twitter: @eikonne Springer Link: https://link.springer.com/book/10.1007/978-1-4842-7298-5 LEAVE A REVIEW + help someone empower their businesses through collaboration, innovation, and transformation by sharing this episode or clicking here to listen to our previous episodes. Check Natalie's new book, SET IT ON FIRE: The Art of Innovation, available now at setitonfire.co These are proven solutions to advance your leadership and innovation process. Check out our website innovationmeetsleadership.com, or connect with me on Linkedin, Facebook, Instagram, Twitter, and Youtube. Don't forget to subscribe and leave a 5-star review. Let's go transform something! --- Send in a voice message: https://podcasters.spotify.com/pod/show/natalie-born/message Support this podcast: https://podcasters.spotify.com/pod/show/natalie-born/support

What works for one student won't necessarily work for another, so it's important to constantly innovate to meet their needs. In this episode, Ashley Born explores the importance of resilience in career goals and how innovation can create effective change in education. She tackles the need to differentiate instruction for students and emphasizes how businesses need to be aware of opportunities created by change. With 10+ years in education and her experience as a coordinator for one of the largest charter schools in Georgia, Ashley offers a unique perspective on topics such as motivating teachers, building support systems, and creating engaging lessons. Tune into this episode to hear more about how innovation meets leadership when it comes to making an impact in today's educational landscape! [00:01 - 06:06] Using Innovation to Create Effective Change in Education [06:07 - 11:56] Innovating for Effective Change [11:57 - 18:28] The Need for Increased Interactivity and Engagement in Virtual Settings [18:29 - 21:53] Closing Segment Key Quotes: "Using innovation in education is a must because our clients are never the same from year to year, and they change every single year." - Ashley Born "If we don't innovate what we are doing in the classroom, if we're not engaging, if we're not becoming more interactive with our kids and meeting them where they are, then we've lost them." - Ashley Born Connect with Ashley Born LinkedIn: https://www.linkedin.com/in/ashley-born-33b083135  Email: ashley.born82@gmail.com   LEAVE A REVIEW + help someone empower their businesses through collaboration, innovation, and transformation by sharing this episode or clicking here to listen to our previous episodes.   Check Natalie's new book: SET IT ON FIRE: The Art of Innovation available now at setitonfire.co   These are proven solutions to advance your leadership and innovation process. Check out our website innovationmeetsleadership.com, or connect with me on Linkedin, Facebook, Instagram, Twitter, and Youtube Don't forget to subscribe and leave a 5-star review. Let's go transform something! --- Send in a voice message: https://podcasters.spotify.com/pod/show/natalie-born/message Support this podcast: https://podcasters.spotify.com/pod/show/natalie-born/support

"Owning the room means you're not always the first to speak, but you're the first to listen." - Cameron Singh In this episode, host Natalie Born interviews Cameron Singh, author of the book Navigation and Discovery. They discuss Cameron's background in the aviation industry, his journey to leadership roles at a young age, and his passion for helping others navigate their career paths and reach their potential. Cameron shares how he pursued his dream of working in aviation, starting in entry-level roles and working his way up. He talks about the importance of building relationships in the workplace and creating a culture where ideas can be voiced. Cameron also discusses key concepts from his book, like "owning the room" by listening first, as well as staying open and flexible as your passion and purpose evolve over time. [00:02 - 00:07] Navigating a Career in Aviation  How Cameron grew up passionate about aviation and got experience in entry-level roles Why Cameron valued a workplace culture where he could voice ideas without fear How Cameron tried new ideas and learned from failures along the way The importance of building relationships and credibility before voicing suggestions [00:10 - 00:15] Owning Your Voice as a Leader  Owning the room is about listening first, then speaking with intent The power of being the last to speak and synthesizing other perspectives How Cameron transitioned into leadership coaching to help others find their voice [00:15 - 00:20] Embracing the Journey of Self-Discovery  Guiding those figuring out their passion and purpose Being flexible as calling and fulfillment evolve over time Not letting circumstances define your trajectory Key Quote: "Don't let your circumstances define the trajectory of your life" - Cameron Singh   Connect with Cameron LinkedIn: https://www.linkedin.com/in/cameronsingh/ Check out his new book: https://www.cameronsingh.com/   LEAVE A REVIEW + help someone empower their businesses through collaboration, innovation, and transformation by sharing this episode or clicking here to listen to our previous episodes.   Check Natalie's new book: SET IT ON FIRE: The Art of Innovation available now at setitonfire.co   These are proven solutions to advance your leadership and innovation process. Check out our website innovationmeetsleadership.com, or connect with me on Linkedin, Facebook, Instagram, Twitter, and Youtube   Don't forget to subscribe and leave a 5-star review. Let's go transform something! --- Send in a voice message: https://podcasters.spotify.com/pod/show/natalie-born/message Support this podcast: https://podcasters.spotify.com/pod/show/natalie-born/support

"Every company has to start to become an AI company right now. If you're not skilling up, you're going to seriously be left behind the people that are." - Matt Swalley The rapid evolution of technology has made Artificial Intelligence a crucial player in transforming our wildest dreams into reality and pushing the boundaries of what we thought was possible. On today's episode, Natalie engages in an enlightening conversation with Matt Swalley, the Co-Founder and CEO of, as they navigate through the groundbreaking innovations in AI. They discuss how AI is transforming content creation and pioneering AI-generated video ads in the advertising sector. Matt highlights the future of personalized experiences unlocked by neural reading and emphasizes the importance of businesses and individuals aligning with these advancements.  As they explore the transformative and accelerated growth potential AI brings, they also shed light on the imperative of ethical utilization and responsible integration of AI technologies in various sectors. This episode is a revelation of the boundless possibilities and future scenarios AI is unfolding, urging us to reflect, adapt, and innovate responsibly. Matt Swalley, Co-Founder and CBO of Omneky, drives success in AI marketing by optimizing personalized ad creatives through platforms powered by OpenAI's GPT-4, DALLE-2, and proprietary algorithms, enabling profound insights into design preferences and managing numerous AI-generated ads tailored for every customer profile to boost conversions. [00:00 - 11:09] Revolutionizing Digital Advertising [10:11 - 20:29] Adapt and Thrive: Navigating the Accelerating Landscape of AI Key Quote: “It always used to require a computer science degree to get really technical. Now a lot of the barriers are lower to entry with these new tools. Everyone can go use them and become more efficient.” – Matt Swalley Connect with Matt LinkedIn: https://www.linkedin.com/in/matt-swalley-59249533 Check out the Omneky at: https://www.omneky.com/ LEAVE A REVIEW + help someone empower their businesses through collaboration, innovation, and transformation by sharing this episode or clicking here to listen to our previous episodes.   Check Natalie's new book: SET IT ON FIRE: The Art of Innovation available now at setitonfire.co   These are proven solutions to advance your leadership and innovation process. Check out our website innovationmeetsleadership.com, or connect with me on Linkedin, Facebook, Instagram, Twitter, and Youtube Don't forget to subscribe and leave a 5-star review. Let's go transform something! --- Send in a voice message: https://podcasters.spotify.com/pod/show/natalie-born/message Support this podcast: https://podcasters.spotify.com/pod/show/natalie-born/support

"Mentorship and just community around entrepreneurship is so vital... It just can't happen by yourself." - Callie Murray From accidental entrepreneurship to mindful innovation, explore the journey of turning a quirky idea into a thriving business and the lessons learned along the way. In today's episode, Callie Murray joins us to discuss her entrepreneurial journey, from founding The Big Fake Wedding to her current venture with Same Page HR. Callie shares her fascinating story of how she stumbled upon the idea of The Big Fake Wedding, an experiential marketing company that allowed engaged couples to see wedding vendors in action. She talks about the challenges and successes of building this unique business and how it eventually led her to the world of HR. Natalie and Callie delve into the lessons learned from both of Callie's ventures, including the importance of financial planning, the value of having a business partner, and the need for a supportive entrepreneurial community. They also discuss the significance of not tying one's identity solely to their business and the benefits of maintaining a strong work-life balance. This episode is a great reminder that entrepreneurship involves many highs and lows. Having the right support system and mindset can make all the difference. Whether you're an aspiring entrepreneur or navigating the challenges of business ownership, Callie's story offers valuable insights and inspiration. Callie Murray spent her twenties building The Big Fake Wedding, a quirky experiential marketing company allowing brides-and-grooms-to-be to see wedding vendors in action. She sold The Big Fake Wedding in 2016 and has since helped dozens of other organizations with word-of-mouth marketing. She now does this as a partner in Same Page HR—a fractional HR company serving businesses with 1-100 employees. On a personal level, she loves starting side hustles with her husband and three daughters and is passionate about building community in her little town of Norcross, Ga through economic development and community engagement. [00:00 - 13:35] A Journey of Entrepreneurship and Innovation [13:36 - 27:46] Beyond the Business: Lessons on Innovating Key Quote: "You're more than your job, you're more than just the company you started or what you launched." - Callie Murray Connect with Callie Murray LinkedIn: https://www.linkedin.com/in/callie-murray-groundsweller/ Check out the Big Fake Wedding at: https://thebigfakewedding.com/ LEAVE A REVIEW + help someone empower their businesses through collaboration, innovation, and transformation by sharing this episode or clicking here to listen to our previous episodes.  Check Natalie's new book: SET IT ON FIRE: The Art of Innovation available now at setitonfire.co These are proven solutions to advance your leadership and innovation process. Check out our website innovationmeetsleadership.com, or connect with me on Linkedin, Facebook, Instagram, Twitter, and Youtube Don't forget to subscribe and leave a 5-star review. Let's go transform something! --- Send in a voice message: https://podcasters.spotify.com/pod/show/natalie-born/message Support this podcast: https://podcasters.spotify.com/pod/show/natalie-born/support

"Focus on the strengths of your partnerships, of your relationships, and then work to build this up. And while you're doing that, I promise you, you will find ways to be innovative.” - Shane Mishler Navigating chaos, identifying unique opportunities, and igniting innovation: Shane Mishler, Chief Operating Officer of SD Tech, shares insights on transforming challenges into opportunities and creating a positive culture. In this episode, Shane reveals how his journey across diverse industries shaped his approach to leadership, allowing him to manage chaos and diverse personalities effectively. He discusses an innovative approach to identifying and addressing client pain points, exemplifying the power of empathetic listening. Shane also shares how he applies the same philosophy within his organization, fostering a culture of inclusivity and collaboration. He highlights the importance of leveraging relationships for growth and innovation, both in personal and professional contexts. Discover how to turn challenges into strengths, focus on partnerships, and ignite innovation within your sphere of influence Shane Mishler is the Chief Operating Officer for SD Tech. Shane oversees the daily operations of the company. He partners with the owner to design and implement business strategies, plans, and processes. Shane is actively involved in all of the company's investments, clients, strategic franchise partners, and expansion activities. During his tenure, the company's revenue has more than tripled, and their active client list includes over 200 companies. What you get from this episode: [00:00 - 12:31] From Chaos to Symphony [12:32 - 28:05] Beyond Words: Innovating by Listening Key Quote: "If we can be open and honest and transparent with the individuals around us and with ourselves, then we can identify what our strengths and our opportunities are significantly quicker." - Shane Mishler Connect with Shane Mishler LinkedIn: https://www.linkedin.com/in/shane-mishler-23678327 Check out his webpage at: https://www.sd-tech.net/ LEAVE A REVIEW + help someone empower their businesses through collaboration, innovation, and transformation by sharing this episode or clicking here to listen to our previous episodes.   Check Natalie's new book: SET IT ON FIRE: The Art of Innovation available now at setitonfire.co   These are proven solutions to advance your leadership and innovation process. Check out our website innovationmeetsleadership.com, or connect with me on Linkedin, Facebook, Instagram, Twitter, and Youtube Don't forget to subscribe and leave a 5-star review! Let's go transform something! --- Send in a voice message: https://podcasters.spotify.com/pod/show/natalie-born/message Support this podcast: https://podcasters.spotify.com/pod/show/natalie-born/support

“If you're going into freelancing as a way to escape something that you don't like with what you're doing, you may discover that that same thing is in freelancing or entrepreneurship, and it sometimes may even be more severe." - Jason Montoya Have you ever wondered if freelancing is the future of work? Clearly, the landscape of employment is evolving, and the world of freelancing is opening up opportunities for independence and flexibility that were once unheard of. In today's episode Natalie Born welcomes Jason Montoya, where they explore the intricacies of freelancing and its growing prominence. Jason, a freelance consultant, author, and podcast host, shares his insights on how freelancing has become a viable career path, especially in the wake of recent global changes. He delves into his journey, from transitioning out of a marketing agency to embracing the freelance lifestyle, all while managing a family of seven. Jason emphasizes the importance of being fully committed to freelancing, showcasing the achievements freelancers must accomplish for success. He unveils strategies for building a steady stream of paying clients, navigating the challenges of the freelancer-client relationship, and maintaining balance between work and personal life.  Jason Scott Montoya grows small business owners, teams, and incomes around Atlanta, Georgia as a freelance consultant (since 2014). He's also the author of two books, one for aspiring freelancers (Path of the Freelancer) and another for striving small business owners (The Jump). On his blog and the Share Life podcast — JasonScottMontoya.com — Jason shares stories and systems to live better and work smarter. He also lives with his wonderful wife and five cherished children in Atlanta, Georgia (since 2005). What you get from this episode: Navigating the Freelance Journey Exploring the Future of Work: Pros, Cons, and Collaborative Dynamics Key Quote: “Increasingly, the state of unemployment is self-employment.” – Jason Montoya Connect with Jason Montoya   LinkedIn: https://www.linkedin.com/in/jasonscottmontoya/ Check out his webpage at: https://www.jasonscottmontoya.com/ LEAVE A REVIEW + help someone empower their businesses through collaboration, innovation, and transformation by sharing this episode or clicking here to listen to our previous episodes.   Check Natalie's new book: SET IT ON FIRE: The Art of Innovation available now at setitonfire.co   These are proven solutions to advance your leadership and innovation process. Check out our website innovationmeetsleadership.com, or connect with me on Linkedin, Facebook, Instagram, Twitter, and Youtube Don't forget to subscribe and leave a 5-star review. Let's go transform something! --- Send in a voice message: https://podcasters.spotify.com/pod/show/natalie-born/message Support this podcast: https://podcasters.spotify.com/pod/show/natalie-born/support

“The most basic skill you need is to be able to read. And I think if you can do that, if you are willing to put in the time and the work, you can learn almost anything.” – Eli Packouz From ideation to realization, embark on a journey of ingenuity as Eli Packouz shares the challenges, triumphs, and the ultimate success of bringing Instafloss to life! Eli, a two-time founder, shares the story of his first company that was born from his brother's musician woes and led to a record-breaking Kickstarter campaign. He delves into the challenges of product development and the importance of scientific validation for their new invention, Instafloss. The device promises painless and effective flossing in just 10 seconds using water jets. Eli highlights the significance of listening to customer feedback and how they fine-tuned their messaging based on objections. The episode offers invaluable insights into crowdfunding strategies, funding decisions, and the crucial role of collaboration in building successful ventures. Eli Packouz is a serial inventor and two-time founder. He started his first company, Singular Sound, with his brother in 2013; they have since launched eight blockbuster products. In 2017, he partnered with Dr. Ralf Raud and Dr. Ana Mascarenhas to create the first device that automatically flosses all your teeth in only 10 seconds — Instafloss. After five years of research and development, Instafloss is ready to change the world, one tooth at a time. What you get in this episode: • What I Learned from Founding Two Companies • A Solution to a Customer's Problem "You have to believe in your ability to learn along the way. Anything you go into; you're going to be ignorant until you're done with it." – Eli Packouz Connect with Eli Packouz LinkedIn: https://www.linkedin.com/in/eli-packouz-390701149Check out Instafloss at: https://instafloss.com/LEAVE A REVIEW + help someone empower their businesses through collaboration, innovation, and transformation by sharing this episode or clicking here to listen to our previous episodes. Check Natalie's new book: SET IT ON FIRE: The Art of Innovation available now at setitonfire.co These are proven solutions to advance your leadership and innovation process. Check out our website innovationmeetsleadership.com, or connect with me on LinkedIn, Facebook, Instagram, Twitter, and Youtube. Don't forget to subscribe and leave a 5-star review. Let's go transform something! --- Send in a voice message: https://podcasters.spotify.com/pod/show/natalie-born/message Support this podcast: https://podcasters.spotify.com/pod/show/natalie-born/support

"You don't have to be a writer to be an author.” – Dave Sheets   In this episode of Innovation Meets Leadership, host Natalie Born and publishing industry expert Dave Sheets delve into the transformative power of publishing. With a captivating hook, they explore the question: "Why should someone publish a book?" Dave's extensive background in the industry sets the stage as he highlights the importance of credibility and the doors that open for authors through book publication. They debunk the misconception that one must be a skilled writer to become an author, emphasizing the availability of professional services that can help bring ideas to life. The conversation navigates the traditional publishing model versus self-publishing, shedding light on factors like control, timeframes, and investment. They stress the pivotal role of a platform in reaching and engaging with readers, expanding on the various channels that enable authors to share their message. As the discussion continues, the hidden benefits of becoming an author come to light, with a focus on the sense of community among authors who support one another's journey. Natalie and Dave underline the impact of self-promotion, sharing strategies to authentically promote one's work without feeling like self-promotion. Dave Sheets has spent more than 25 years in the publishing industry working with many of the top book publishers, distributors, and printers in the industry. He currently owns a publishing services company primarily working with independent authors The Publishing Journey ·       The Power of Books: Success and Community   Key Quotes: "Publishing a book it's not about having an ego. The difference is about getting your message out. If you think your message is important, you have to talk about it.” – Dave Sheets   Connect with Dave LinkedIn:https://www.linkedin.com/in/davidsheets Check out Believers Book Services at https://believersbookservices.com/   LEAVE A REVIEW + help someone empower their business through collaboration, innovation, and transformation by sharing this episode or clicking here to listen to our previous episodes. Check Natalie's new book: SET IT ON FIRE: The Art of Innovation available now at setitonfire.co   These are proven solutions to advance your leadership and innovation process. Check out our website innovationmeetsleadership.com, or connect with me on Linkedin, Facebook, Instagram, Twitter, and Youtube Don't forget to subscribe and leave a 5-star review. Let's go transform something! --- Send in a voice message: https://podcasters.spotify.com/pod/show/natalie-born/message Support this podcast: https://podcasters.spotify.com/pod/show/natalie-born/support

" A realistic outlook will keep you moving toward your desired future. A limiting belief will prevent you from moving forward.” – Dr. Clint Ladine In this episode of Innovation Meets Leadership, host Natalie Born engages in a captivating conversation with Dr. Clint Ladine, a leadership success coach and former professional basketball player. They explore the power of coaching, emphasizing the transformative impact of active listening and reframing limiting beliefs. Dr. Ladine highlights the importance of empowering others and creating a culture of trust to unlock leadership potential. Dr. Ladine delves into the significance of belief systems, distinguishing between a realistic outlook and limiting beliefs. He underscores the lifelong journey of coaching and the value of having a coach to navigate professional challenges and achieve desired goals. Throughout the episode, Natalie and Dr. Ladine discuss the transformative power of coaching, the art of active listening, overcoming limiting beliefs, unlocking potential, and the impact on organizational success.  Dr. Clint Ladine, a former basketball player turned leadership coach, is on a mission to empower leaders through effective coaching. He distinguishes between bad and good coaches, emphasizing unlocking potential and nurturing abilities. His book, "Power Coaching," is essential for optimizing leadership skills. As the owner of Successfully Coaching, he helps leaders overcome obstacles for success. Featured on Fox, CBS, ABC, and NBC, Dr. Ladine's expertise is widely recognized. Inspired by his transformative coaching experience, he pursued a doctoral program, becoming a sought-after writer, author, and speaker on Leadership Coaching. Key Takeaways: Unleashing your Leadership Potential Overcoming Limiting Beliefs and Cultivating Growth Key Quote: "When you think about it, in your life, very few times have you had somebody just listen without giving advice. Try asking questions and see people light up, saying, 'Nobody's ever asked me that before. What a great question...' "– Dr. Clint Ladine Connect with Dr. Clint Ladine LinkedIn: https://www.linkedin.com/in/clintladine Check out Successfully Coaching at https://www.successfullycoaching.com/   LEAVE A REVIEW + help someone empower their business through collaboration, innovation, and transformation by sharing this episode or clicking here to listen to our previous episodes.   Check Natalie's new book: SET IT ON FIRE: The Art of Innovation available now at setitonfire.co   These are proven solutions to advance your leadership and innovation process. Check out our website innovationmeetsleadership.com, or connect with me on Linkedin, Facebook, Instagram, Twitter, and Youtube Don't forget to subscribe and leave a 5-star review. Let's go transform something! --- Send in a voice message: https://podcasters.spotify.com/pod/show/natalie-born/message Support this podcast: https://podcasters.spotify.com/pod/show/natalie-born/support

“Covid has taught me that remote workers can actually deliver great results.” - Alex Svinov In this episode, we explore the founding story of Insquad – a platform that helps to build remote teams. Alex Spinoff discusses how remote work can help companies attract talent, increase productivity, and conserve resources. He also highlights the importance of understanding and respecting cultural norms when working with colleagues in other countries. Tune in to discover the misconceptions regarding remote work and how best to hire for remote positions. Alex is the CEO and Co-founder of Insquad, the platform to build remote development teams. He believes that the future of work is in remote teams – and this notion will radically change the world as it will bring opportunity and talent closer to each other.  Key Takeaways: Exploring the Pros and Cons of Remote Work Unlocking the Power of Remote Work Reimagining the Way We Think About Remote Work Key Quotes: “When you have talents that you could pick and choose from anywhere and have your team match exactly what the needs of the team are, then you can build a team that is so much more powerful than when you choose from only the guys that are available here at the office.” - Alex Svinov “The more standardized processes you have, the more power you have to leverage the opportunities of remote work.” - Alex Svinov Connect with Alex   LinkedIn: https://www.linkedin.com/in/alex-svinov/  Website: https://insquad.com/    LEAVE A REVIEW + help someone empower their businesses through collaboration, innovation, and transformation by sharing this episode or clicking here to listen to our previous episodes.   Check Natalie's new book: SET IT ON FIRE: The Art of Innovation available now at setitonfire.co   These are proven solutions to advance your leadership and innovation process. Check out our website innovationmeetsleadership.com, or connect with me on Linkedin, Facebook, Instagram, Twitter, and Youtube Don't forget to subscribe and leave a 5-star review. Let's go transform something! --- Send in a voice message: https://podcasters.spotify.com/pod/show/natalie-born/message Support this podcast: https://podcasters.spotify.com/pod/show/natalie-born/support

"Fund what matters and fund it well. Innovation is not just a buzzword; it's an investment in the future of your company.” – Scott Ritzheimer   In this episode of Innovation Meets Leadership, host Natalie Born dives deep into the world of scaling businesses and the crucial role of innovation. Joined by Scott Ritzheimer, CEO of Scale Architects, they explore the power of finding a profitable, sustainable market, the delicate balance between systematization and creativity, and the importance of allocating resources for innovation. With insightful discussions on fostering a culture of innovation and the significance of embracing failure, this episode provides valuable insights for leaders aiming to drive strategy that demands innovation action.   Scott Ritzheimer is the Founder and CEO of Scale Architects. He has helped start nearly 20,000 new businesses and nonprofits and with his business partner started led their multimillion-dollar business through an exceptional and extended growth phase (over 10 years of double-digit growth) all before he turned 35. He founded Scale Architects to help businesses across the country identify the right growth strategies and find the right guides to get them on the fast-track to Predictable Success and stay there as long as possible.   Key Takeaways: Cultivating an Innovative Culture Navigating Growth and Success   Key Quotes: "The real irony of predictable success is that it is inherently unpredictable. Embrace the tension between risk-taking and risk mitigation to create consistent success.” – Scott Ritzheimer   Connect with Scott LinkedIn: https://www.linkedin.com/in/scottritzheimer/ Check out Scale Architects at https://www.scalearchitects.com/   LEAVE A REVIEW + help someone empower their businesses through collaboration, innovation, and transformation by sharing this episode or clicking here to listen to our previous episodes. Check Natalie's new book: SET IT ON FIRE: The Art of Innovation available now at setitonfire.co   These are proven solutions to advance your leadership and innovation process. Check out our website innovationmeetsleadership.com, or connect with me on Linkedin, Facebook, Instagram, Twitter, and Youtube   Don't forget to subscribe and leave a 5-star review. Let's go transform something! --- Send in a voice message: https://podcasters.spotify.com/pod/show/natalie-born/message Support this podcast: https://podcasters.spotify.com/pod/show/natalie-born/support

"Healthcare seemed like a place where we could really make an impact because I think that was part of the goal – to have purpose to what we were doing.” – Matt McBride In this episode of Innovation Meets Leadership, host Natalie Born talks with Matt McBride, the CEO and Co-founder of MEND, an enterprise patient engagement telehealth platform designed to help healthcare organizations scale their practice and care for more patients. McBride shares how his team saw an opportunity to revolutionize healthcare delivery by reshaping patient engagement through technology. They realized that healthcare was still stagnant in phone calls, paper forms, and waiting times, while other industries were being consumed by digital mobile experiences. Thus, they set out to change this and help healthcare organizations reshape how they engage with patients through technology. The episode also discusses the grounding principles of MEND, which include prioritizing customer service and patient convenience, as well as the importance of enabling doctors with technology. Matt McBride is the CEO and Co-Founder of Mend — an enterprise-grade patient engagement and telehealth platform designed to help healthcare organizations scale their practice and care for more patients. An experienced entrepreneur, he co-founded MEND in 2015 with his three best friends to revolutionize healthcare delivery. Key Takeaways: Technology at the Service of The Patient Exploring the Horizon of Healthcare Innovation Key Quotes: "Healthcare has to account for everyone because everyone will be a patient at some point in their lives.” – Matt McBride Connect with Matt LinkedIn: https://www.linkedin.com/in/matthewmcbride Check out MEND at https://mend.com/ LEAVE A REVIEW + help someone empower their businesses through collaboration, innovation, and transformation by sharing this episode or clicking here to listen to our previous episodes.  Check Natalie's new book: SET IT ON FIRE: The Art of Innovation available now at setitonfire.co These are proven solutions to advance your leadership and innovation process. Check out our website innovationmeetsleadership.com, or connect with me on Linkedin, Facebook, Instagram, Twitter, and Youtube Don't forget to subscribe and leave a 5-star review. Let's go transform something! --- Send in a voice message: https://podcasters.spotify.com/pod/show/natalie-born/message Support this podcast: https://podcasters.spotify.com/pod/show/natalie-born/support

"Automation is not just automation just for automation's sake. Automation has to be meaningful." – Andrew Cohen In this episode of Innovation Meets Leadership, host Natalie Born talks with Andrew Cohen, the CEO and Managing Partner of Evoke, an award-winning digital transformation company specializing in modern workplace solutions. Andrew discusses how to help small businesses scale through automation and streamlining processes. They explore the benefits of reducing application stacks, connecting technologies, and providing real-time data, as well as the importance of a unified strategy and roadmap when implementing automation in small business environments. Andrew details his career journey from being an athlete to becoming a technology entrepreneur, highlighting the strategic vision he brings to the table. They also discuss how Netsurit offers a range of services to help companies automate traditionally manual efforts such as accounts payable and receivable, HR onboarding, and sales, track their success for accurate ROI guarantees, and ensure executive buy-in for digital transformation initiatives. Since 1997, Andrew Cohen has been the CEO and Managing Partner at EVOKE, an award-winning Digital Transformation company that partners with their clients to build modern workplace solutions for nearly every common organizational and technological challenge imaginable. In 2019, Andrew launched the EVOKE Engage division, which focuses on automation and streamlining processes. He joined Netsurit at the beginning of 2022, and this now allows Netsurit to provide their clients with guidance and solutions on using technology to maximize ROI. Key Takeaways Transformation and Automation Unlocking Innovation Through Data and Collaboration Key Quotes: "Automation has to connect these systems together to bring those real-time insights and outcomes for these companies as they start driving their business decisions going forward.” – Andrew Cohen Connect with Andrew LinkedIn: https://www.linkedin.com/in/andrew-cohen-91945a4 Check out Netsurit Innovate at https://netsurit.com/en-za/netsurit-innovate/ LEAVE A REVIEW + help someone empower their businesses through collaboration, innovation, and transformation by sharing this episode or clicking here to listen to our previous episodes. Check Natalie's new book: SET IT ON FIRE: The Art of Innovation available now at setitonfire.co These are proven solutions to advance your leadership and innovation process. Check out our website innovationmeetsleadership.com, or connect with me on Linkedin, Facebook, Instagram, Twitter, and Youtube Don't forget to subscribe and leave a 5-star review. Let's go transform something! --- Send in a voice message: https://podcasters.spotify.com/pod/show/natalie-born/message Support this podcast: https://podcasters.spotify.com/pod/show/natalie-born/support

"It's possible to achieve both fulfilling career and happy life, and it's what I want for people. So, go for it. You deserve it." – Randi Roberts In this podcast episode, Innovation Meets Leadership host Natalie Born interviews executive and career life coach Randi Roberts. Randi shares her journey from corporate to coaching, emphasizing the importance of introspection and self-awareness in personal development. The conversation centers on the benefits of coaching in navigating career challenges and personal growth, with both speakers sharing personal experiences. You will gain insights into using an eight-pillar tool for self-assessment and the importance of culture, feedback, and vulnerability in personal development. The episode concludes by Randi encouraging you to seek formal and informal coaching relationships to aid their growth and achieve career satisfaction. Randi Roberts, MBA, PCC, is an Executive and Career-Life Coach, President of Corlin Roberts Coaching, LLC, and founder of the Fulfilling Career, Happy Life community. With 30+ years of successful experience as a Pharmaceutical Executive and two businesses of her own, Randi helps people achieve their career goals while exploring new possibilities that truly fit their framework. She skillfully combines business leadership experience with exceptional coaching skills. Key Takeaways  Unlock Your Highest Potential Navigating Career Changes and Finding Fulfillment The Importance of Personal Values  Key Quotes: "Look at experiences as an opportunity to learn and grow. Mine them for all the knowledge you can, but always ask yourself: What can I do differently next time? How can I handle this situation in a bigger, better, and more productive way?” – Randi Roberts Connect with Randi LinkedIn: https://www.linkedin.com/in/randirobertscrc Check out Randi Roberts Coaching at https://www.corlinroberts.net/ Natalie's new book is out! GET SET IT ON FIRE - THE ART OF INNOVATION today! Head over to https://setitonfire.co/ to get your copy.  LEAVE A REVIEW + help someone empower their businesses through collaboration, innovation, and transformation by sharing this episode or clicking here to listen to our previous episodes. These are proven solutions to advance your innovation process. Check out our website innovationmeetsleadership.com, or connect with me on Linkedin, Facebook, Instagram, Twitter, and Youtube Don't forget to subscribe and leave a 5-star review. Let's go transform something! --- Send in a voice message: https://podcasters.spotify.com/pod/show/natalie-born/message Support this podcast: https://podcasters.spotify.com/pod/show/natalie-born/support

"Experience transformation is the next frontier of digital transformation for companies." – Satyam Kantamneni In this podcast episode, Innovation Meets Leadership host Natalie Born talks to Satyam Kantamneni, Chief Experience Officer of UX Reactor. He joins us to discuss the importance of being user-centric in business. Satyam emphasizes understanding user pain points and suggests techniques like empathy maps, persona exercises, and experience roadmaps to achieve this. He explains the role of a Chief Experience Officer and how it can improve overall user experience. The guests also discuss the importance of experience transformation and how companies can focus on user-centered practices to innovate and solve current problems. Satyam is the Chief Experience Officer at UXReactor. In less than 7 years, UXReactor has become the fastest-growing specialized experience design firm in the US, with a team of 50+ employees spread over three continents. Satyam (_ is passionate about user-centered innovation, and he has recently released a book, User Experience Design: A Practical Playbook to Fuel Business Growth.  The Importance of User-Centered Design The Paradox of Digital Transformation Key Quotes: "Every time your user should feel that somebody thought about me and solved a problem, and that's magic. And any company that can ship magic on a consistent basis is only going to win.” – Satyam Kantamneni. Connect with Satyam LinkedIn: https://www.linkedin.com/in/kantamneni Check out UXReactor at https://uxreactor.com/ Natalie's new book is out! GET SET IT ON FIRE - THE ART OF INNOVATION today! Head over to https://setitonfire.co/ to get your copy.  LEAVE A REVIEW + help someone empower their businesses through collaboration, innovation, and transformation by sharing this episode or clicking here to listen to our previous episodes. These are proven solutions to advance your innovation process. Check out our website innovationmeetsleadership.com, or connect with me on Linkedin, Facebook, Instagram, Twitter, and Youtube Don't forget to subscribe and leave a 5-star review.  Let's go transform something! --- Send in a voice message: https://podcasters.spotify.com/pod/show/natalie-born/message Support this podcast: https://podcasters.spotify.com/pod/show/natalie-born/support

"Facilitation is a key leadership skill." – Marsha Acker In this podcast episode, Innovation Meets Leadership host Natalie Born talks to Marsha Acker, a skilled facilitator can identify hidden dynamics in conversations and guide participants towards actionable outcomes. Marsha emphasizes that following good facilitation principles in meetings is crucial for success, even without a facilitator present, to avoid wasted time, lack of clarity, and missed opportunities. The conversation centers around the cost of repeated and unproductive meetings in organizations, and the speakers identify warning signs of ineffective meetings, such as impulsive eye rolls and unclear decisions. Key skills for effective facilitation are neutrality, intentional planning, clear design, engaging all voices, and knowing when to provide input. Facilitation is a skill that takes practice and maturity, and staying present and curious when things get difficult is key to successful meetings.  Marsha Acker is an executive & leadership team coach, author, speaker, facilitator, and the host of Defining Moments of Leadership Podcast. She is the author of The Art and Science of Facilitation: How to Lead Effective Collaboration with Agile Teams and Build Your Model for Leading Change, coming in early 2023. Marsha is the founder and CEO of TeamCatapult, a respected and sought-after leadership development firm that equips leaders, at all levels, to facilitate and lead sustainable behavioral change. Key Highlights: The Power of Facilitation  The Importance of Effective Facilitation in Meetings  Mastering the Art of Facilitation  Key Quotes: "As a facilitator, the beauty is in standing back, looking at the lay of the land, and cutting right to the heart of what we're really trying to say. It's about bringing focus to the discussion and preventing things from going off in different directions." – Marsha Acker. Connect with Marsha   LinkedIn: https://www.linkedin.com/in/marsha-acker-3486a72 Defining Moments of Leadership Podcast: https://teamcatapult.com/podcast/   LEAVE A REVIEW + help someone empower their businesses through collaboration, innovation, and transformation by sharing this episode or clicking here to listen to our previous episodes. These are proven solutions to advance your innovation process. Check out our website innovationmeetsleadership.com, or connect with me on Linkedin, Facebook, Instagram, Twitter, and Youtube Don't forget to subscribe and leave a 5-star review. Let's go transform something! --- Send in a voice message: https://podcasters.spotify.com/pod/show/natalie-born/message Support this podcast: https://podcasters.spotify.com/pod/show/natalie-born/support

"Our peace self in us knows that we are always loved, always learning. It's always a constant". – Amy Balog Looking to unlock your true potential as an innovator or leader? In this podcast episode, Innovation Meets Leadership host Natalie Born talks to Amy Balog about the concept of 'peace over performance': how inner peace can be the catalyst for true and lasting success. Amy explains how this paradigm shift can help innovators and leaders alike by establishing a secure self-identity and understanding that failure isn't a reflection of one's worth. Through this conversation, you will gain insights into creating a feedback loop to recognize and manage risk, as well as learn practical tips on being open to learning, owning up to mistakes, and telling a powerful story. With these tools, you can harness your power and use it for innovation. Amy Balog is a senior executive coach, facilitator, writer, and speaker. With 15 years of coaching experience, she helps global leaders discover their peaceful selves and grounding identities to achieve peak performance. Amy challenges the paradigm that peace and performance are mutually exclusive and instead advocates for their powerful duet. She developed the Peace Over Performance journey to combat self-limiting narratives and self-rejection in leaders. Key Highlights: Peace Over Performance and Fueling Innovation Acknowledging the Learning Curve and Admitting Risks  Feedback Loops and The Imposter Syndrome. Key Quotes: "Peace is the true fuel to performance." – Amy Balog. Connect with Amy   LinkedIn: https://www.linkedin.com/in/amybalog   LEAVE A REVIEW + help someone empower their businesses through collaboration, innovation, and transformation by sharing this episode or clicking here to listen to our previous episodes. These are proven solutions to advance your innovation process. Check out our website innovationmeetsleadership.com, or connect with me on Linkedin, Facebook, Instagram, Twitter, and Youtube Don't forget to subscribe and leave a 5-star review. Let's go transform something! --- Send in a voice message: https://podcasters.spotify.com/pod/show/natalie-born/message Support this podcast: https://podcasters.spotify.com/pod/show/natalie-born/support

“It's not only listening to the customer. It's really taking action, being proactive to talk to your customers, inviting them for specific interviews where the agenda is really to talk about their needs. That is really important for innovation”. – Stefan Debois In this episode of the podcast, Innovation Meets Leadership host Natalie Born invites Stefan Debois, the founder, and CEO of Pointer Pro, an assessment software platform that helps professional services companies automate their advisory processes. Together, they discuss how to optimize consulting strategies, leverage skills and outsource tasks to subcontractors, democratize knowledge and access free information on the internet, utilize an advice engine to provide relevant recommendations to clients and use a structured methodology like Jobs to be Done to understand customer needs and translate them into successful products or services. Listeners will gain insight on how to efficiently charge for outcomes instead of time in order to incentivize efficiency improvements and encourage innovation from consultants. Tune in to this engaging conversation between two real innovators as they discuss the importance of listening to customers, taking action, and asking specific questions.   Stefan Debois is the founder and CEO of Pointerpro, an assessment software platform that helps professional services companies to automate their advisory processes. Stefan is passionate about the use of technology to build professional relationships with people, at scale.   Key Highlights: Outcome-Based Innovation The Importance of Customer Feedback in Innovation The Value of Structured Conversations   Key Quotes: "Don't charge for time, charge for value.” – Stefan Debois   Connect with Stefan LinkedIn: https://be.linkedin.com/in/stefandebois Twitter: https://twitter.com/sde77   LEAVE A REVIEW + help someone empower their businesses through collaboration, innovation, and transformation by sharing this episode or clicking here to listen to our previous episodes.   These are proven solutions to advance your innovation process. Check out our website innovationmeetsleadership.com or connect with me on Linkedin, Facebook, Instagram, Twitter, and Youtube   Don't forget to subscribe and leave a 5-star review. Let's go transform something! --- Send in a voice message: https://podcasters.spotify.com/pod/show/natalie-born/message Support this podcast: https://podcasters.spotify.com/pod/show/natalie-born/support

“"Don't take goal setting in your life too seriously. Goals are guideposts along the journey.” – Matteo Grassi In this episode of the podcast, Innovation Meets Leadership host Natalie Born interviews Mateo Grassi, co-founder and CEO of the funded startup Popup. Through his remarkable journey from street performer to successful entrepreneur, Mateo shares his experience bootstrapping a business until it was ready for funding, as well as the difficulties and opportunities that come with being an entrepreneur. They discuss Mateo's experience of scaling an e-commerce store from zero to 4 million in two weeks, only to have all profits lost due to disputes and fines from credit card providers. Additionally, they compare the pre-tech bubble landscape to today's remote work opportunities which have opened up possibilities of living and working abroad without language barriers. Finally, they speak about the importance of self-regulation when it comes to technology and social media use, setting boundaries for oneself when it comes to media consumption and finding one's big “why” - a goal that can never be achieved - in order to stay motivated throughout life. Matteo Grassi is co-founder of Popup, a no code eCommerce platform for the next generation, has also founded 7 direct-to-consumer brands, an NGO/DAO, and an anonymous support group for founders. Prior to this, they were a professional break-dancer and circus performer who also produced and performed music. Matteo now creates documentaries, interviews, and shows for YouTube. Known to share either a lame joke or intriguing trivia upon meeting in person. Key Highlights Innovating in E-Commerce A Journey of Exploration, Not Destination Breaking the News Cycle Key Quotes: "People should embark in a journey of being an entrepreneur the same way you embark in a journey where like in an adventure. And you don't go in an adventure because you necessarily want to reach a destination. You go in an adventure because you love the adventure.” – Matteo Grassi “Sometimes you have to be pushed to the limits to realize that maybe a problem was small before it got really, really big. But then once you solve it, you solve it." – Matteo Grassi Connect with Matteo LinkedIn: https://ie.linkedin.com/in/matteowastaken Twitter: https://twitter.com/matteowastaken LEAVE A REVIEW + help someone empower their businesses through collaboration, innovation, and transformation by sharing this episode or clicking here to listen to our previous episodes. These are proven solutions to advance your innovation process. Check out our website innovationmeetsleadership.com or connect with me on Linkedin, Facebook, Instagram, Twitter, and Youtube Don't forget to subscribe and leave a 5-star review. Let's go transform something! --- Send in a voice message: https://anchor.fm/natalie-born/message Support this podcast: https://anchor.fm/natalie-born/support

“Look for the impact that you want to have, and then prioritize based on impact rather than market.” – Esther Gons In this episode, the founder and CEO of GroundControl, Esther Gons discusses how innovation accounting can help organizations measure success when launching high-risk projects. She explore the need to start multiple ventures in order to predict success, and the importance of implementing formalized processes for innovation in order for an organization to create a culture of innovation. Esther also provides insight into how to measure performance metrics before beginning any project, fail fast and use learnings from failed experiments to inform future projects, and celebrate those who have saved the company money. Esther Gons is the CEO and founder of GroundControl, an innovation software company that helps corporate startup teams develop new business models. The company has clients such as Euler Hermes, DHL, and ABN Amro. Gons is a speaker on corporate innovation, innovation accounting, and startups, and was named to Inside Outside's 2022 Watchlist: Women in Innovation. Main Highlights: Unpacking the Layers of Innovation Accounting Examining Processes, Culture, and Habits to Achieve Success Mitigating Risk with a Systematic Approach Key Quotes: " To do innovation within an organization, you need multiple teams trying to validate multiple ideas. You need to understand if your teams are doing well and if they're moving forward.” – Esther Gons “Look at the impact you want to make, because otherwise you're never gone make that change." – Esther Gons Connect with Esther LinkedIn: https://www.linkedin.com/in/esthergons/ Website: https://estheremmelygons.nl/ LEAVE A REVIEW + help someone empower their businesses through collaboration, innovation, and transformation by sharing this episode or clicking here to listen to our previous episodes. These are proven solutions to advance your innovation process. Check out our website innovationmeetsleadership.com or connect with me on Linkedin, Facebook, Instagram, Twitter, and Youtube Don't forget to subscribe and leave a 5-star review! Let's go transform something! --- Send in a voice message: https://anchor.fm/natalie-born/message Support this podcast: https://anchor.fm/natalie-born/support

“A lot of skillsets you can teach, but the culture you can't.” - Marc Reifenrath Is a company's culture critical to achieving and maintaining success? In this episode, the CEO of Spinutech, Marc Reifenrath encourages leaders to invest more time in building culture and core values for better retention and growth. He breaks down key strategies for onboarding new team members, creating an environment of trust, and understanding the importance of cultural alignment between clients and employees. Tune in now to learn how culture can be used to hire and retain top talent! Marc has seen Spinutech grow from a college start-up to one of the premier full-service digital marketing agencies in the country. He would be the first to tell you that Spinutech would not be what it is today without a team of people who are as invested in each other's growth and success as they are in delivering the best for their clients. Main Highlights: 10 Years of Zero Turnover How Spinutech's First 100 Days Shape Employee and Organization Experiences How Core Values Helped build a Successful Business Key Quotes: "You just gotta capitalize on every learning opportunity, whether it came from a great situation or a bad situation." - Marc Reifenrath "Job descriptions aren't restrictions.." - Marc Reifenrath Connect with Marc LinkedIn: https://www.linkedin.com/in/marcreifenrath/ Website: https://www.spinutech.com/ These are proven solutions to advance your innovation process. Check out our website innovationmeetsleadership.com or connect with us on Instagram and Facebook Don't forget to subscribe and leave a 5-star review. Let's go transform something! --- Send in a voice message: https://anchor.fm/natalie-born/message Support this podcast: https://anchor.fm/natalie-born/support

“The more people you have thinking about the problem you're trying to solve, the further you're going to get as an organization.” - Sohail Abbasi Are you adapting to digital transformation and continuous change? In this episode, Sohail Abbasi, the VP of Innovation and Entrepreneurship at Hamava Innovation Factory, discusses how to overcome the not invented here syndrome - a tendency to avoid using or buying products research, or knowledge from external sources - and how organizations can leverage outside processes and resources to innovate and create value. Tune in and discover why embracing open source is essential for business growth and success! Main Highlights: Unlocking Innovation Through Diversity and Disruption Exploring Open Innovation to Mitigate Risk in Large Organizations How to Transform an Organization Through Open Innovation Key Quotes: "Diversity basically is one of the key things contributing to innovation." - Sohail Abbasi "We don't transform by our own group think we transform by other ideas and other thoughts by expanding our knowledge and ability. That's how we transform." - Natalie Born Connect with Sohail LinkedIn:https://www.linkedin.com/in/sohailabbasi/ These are proven solutions to advance your innovation process. Check out our website innovationmeetsleadership.com or connect with us on Instagram and Facebook Don't forget to subscribe and leave a 5-star review. Let's go transform something! --- Send in a voice message: https://anchor.fm/natalie-born/message Support this podcast: https://anchor.fm/natalie-born/support