Podcast appearances and mentions of dennis geelen

Dennis Geelen is a solopreneur, author, speaker, and consultant. It wasn't until getting laid off after 20 years in corporate, that he decided to bet on himself. In this episode, he unpacks the three steps to betting on yourself and starting your own thing. On Wake Up & Lead, we focus on Faith, Family, Fitness, Future, & Fellowship. Each of my guests will choose to focus on 3 of these topics. Listen to see where Dennis is thriving. --- Send in a voice message: https://podcasters.spotify.com/pod/show/hampton-dortch/message

In this conversation, Dennis Geelen shares his journey from corporate to solopreneurship and provides valuable insights for aspiring entrepreneurs. He discusses the challenges of leaving corporate, the importance of building credibility, and the process of refining your offer. Dennis also emphasizes the need to learn how to sell and the importance of building an audience. Finally, he highlights the benefits of creating additional revenue streams to complement your high-ticket offerings. In this conversation, Brett Trainor and Dennis Geelen discuss the importance of exploring different revenue streams and staying close to your core expertise when transitioning from corporate to entrepreneurship. They emphasize the value of making small bets and testing various opportunities to find what works best for you. Additionally, they highlight the Pareto principle and the concept of surface area for luck, where accidental success stories can lead to new opportunities.TakeawaysTransitioning from corporate to solopreneurship requires careful planning and a willingness to take risks.Building credibility is crucial for success as a solopreneur, and testimonials are a valuable tool for establishing trust.Refining your offer and pricing it appropriately is essential for attracting the right clients and maximizing your revenue.Learning how to sell effectively is a key skill for solopreneurs, and focusing on problem-solving rather than traditional sales tactics can lead to better results.Building an audience is a long-term strategy that should be pursued after establishing your high-ticket offering and understanding your target market.Creating additional revenue streams, such as books, courses, or downloads, can provide additional income and leverage your expertise. When transitioning from corporate to entrepreneurship, explore different revenue streams that leverage your expertise.Make small bets and test various opportunities to find what works best for you.Stay close to your core expertise and avoid expanding into unrelated niches.Embrace the Pareto principle and focus on the 20% of efforts that yield 80% of the results.Chapters00:00 Introduction and Background05:15 Becoming a Solopreneur08:14 The Journey to Writing Books11:58 The Challenges of Leaving Corporate16:03 The Six Steps to Success25:48 Learning to Sell31:24 Building an Audience33:52 Creating Additional Revenue Streams34:33 Exploring Different Revenue Streams38:23 Surface Area for Luck

Send us a Text Message.Dennis Geelen, author of the Happy Accidents newsletter; Co-Founder of the Solo Creator Summit, shares his story of the power of youth group friends; the weight of pride; the influence of Tim Keller; writing two “good books”; being humbled by God; and the inspiration of “happy accidents”. https://happy-accidents.beehiiv.com/subscribehttps://www.solocreatorsummit.com/Support the Show.

In many ways, the Customer Experience leader has the most difficult job in the organization.  Typically serving with a thin staff, a constrained budget, and limited positional authority, they need to get things done through influencing others.But how?Numbers along aren't enough.There's one powerful tool that CX leaders can and should become masters in, that's storytelling.On this episode of the Delighted Customers Podcast, Dennis Geelen, author of The Zero In Formula and The Accidental Solopreneur, joins me to talk about why storytelling wins over stakeholders and he shares a framework on how to tell stories that inspire change.In this episode:- The unique challenges faced by CX leaders in gaining approval and support- How stories can help convey the urgency and consequences of neglecting customer experience- Using powerful illustrations such as "The Kodak Story" to make the business case for change-Avoid the mistake of assuming that data alone will be enough to make an impact on senior leadersSpecial Note: This episode sets the stage for the next episode which features a filmmaker who breaks down how he crafted his story, currently a Top 10 Amazon Prime documentary.  Spoiler - yours truly is in the film sharing a secret of his own : )Meet DennisDennis Geelen, is the Founder and Chief Difference Maker at his solo consulting company, Zero In, that he founded in 2018. Through Zero In, Dennis helps companies ‘solve indifference' by implementing strategies to build a brand customers love and culture where people are passionate to work.Author of the best-selling book ‘The Zero In Formula', Geelen has worked with companies in several industries, spoken at countless events, conferences, workshops, webinars, with dozens of guest appearances on international podcasts.And now? Dennis also helps other solopreneurs get started. With his latest book, ‘TheAccidental Solopreneur', providing a playbook for success and told through a riveting and relatable parable that is getting rave reviews from entrepreneurs around the globe.Catch is weekly newsletter, Happy Accidents, for a new story each week about some of the most famous people, products, or companies who found success through serendipity.Timeline Overview:[00:02:52] Solo consultant turned author and coach for solopreneurs.[00:05:09] Fascinating background; inspired to write differently.[00:10:25] Key elements of great stories: relatable characters, clear theme, humor, emotional connection, life lessons, conflict.[00:12:35] Editor assists writer in crafting effective story.[00:15:14] Show, don't tell: Use stories to engage.[00:21:12] Analytical person likes numbers, struggles with storytelling.[00:23:58] Use stories to relate and inspire action.[00:26:11] Balancing CX and security to retain customers.[00:30:58] Start team meetings with customer stories, positive and negative.[00:33:58] Self-publishing saves money and boosts credibility.Subscribe to The Delighted Customer Podcast so you don't miss an episode: https://www.empoweredcx.com/podcast Subscribe to The Delighted Customer Newsletter for practical tips and insights: https://www.empoweredcx.com/delightedcustomersnewsletter

#484: I talk a lot about risk and uncertainty, but one of the most counterintuitive lessons I learned from my time in finance, entrepreneurship, and design is that there is an upside to uncertainty. Sometimes chance encounters we never would have expected break our path and launch us in a better direction. These are our happy accidents. Dennis Geelen is an accidental solopreneur. After being laid off from his corporate job in 2018, he decided to bet on himself and launched a business consulting company, Zero In. Through Zero In, Dennis helped companies ‘solve indifference' by implementing strategies to build a more customer-centric and innovative organization. Author of the best-selling book ‘The Zero In Formula', Mr. Geelen has worked with companies in several industries, spoken at countless events, conferences, workshops, and webinars, with dozens of guest appearances on international podcasts. And now? Dennis also helps other solopreneurs get started. His latest book, ‘The Accidental Solopreneur', and online course ‘The Solopreneur Playbook' provide strategies and tactics for success. Dennis is also the author of the Happy Accidents weekly newsletter and co-founder of the Solo Creator Summit. The Solo Creator Summit will take place September 20-21.

Ever wondered how big brands like Blendtec, Post-It, or Slack turned their perceived failures into multi-million dollar successes? They're proof that you don't have to be the smartest, the most gifted, or special person to find success.After all, most wildly successful businesses can trace back their success to a fluke, happenstance, or fortunate coincidence (a.k.a. A Happy Accident)Their secret is how they leveraged it!This weeks guest on The Standout Business show is Dennis Geelen and he believes that you just need to be ready to recognize a Happy Accident moment when it comes along, and take action when it does!Dennis is a fervent believer in harnessing Happy Accidents.  During our conversation he shares his three-stage process to create success stories: setting the stage, experiencing a happy accident, and recognizing and capitalizing on it.Dennis is Founder of consulting company Zero In, and the author of 'The Accidental Solopreneur' and The Happy Accident Newsletter.'Join us as we take a deep dive into what it takes to leverage your own luck in running a standout business.

  Want to know more about Entreprneurial Minimalism? Download "The 5 Pillars of Entrepreneurial Minimalism" for FREE.  https://go.jasonstapleton.com/five-pillars   == What to do Next == Subscribe to the Weekly Alchemy Newsletter - https://jasonstapleton.com/em/ Get my Bootstrap-it Course - https://go.jasonstapleton.com/join-bootstrapit Get a FREE Copy of my book “The Nomadic Wealth Formula” - https://bit.ly/3JadOnj // FOLLOW ME // Twitter - https://twitter.com/Jason_Stapleton Youtube - https://www.youtube.com/jasonstapletonofficial Instagram - https://www.instagram.com/StapletonConsulting/ Website - https://jasonstapleton.com/

How do top customer-centric brands gain and sustain a loyal following?  What are they doing differently that you can replicate at your company? If you want answers to these questions, don't miss this episode of the "Doing CX Right" podcast. Host Stacy Sherman interviews author and solopreneur Dennis Geelen about his "Zero In" formula to grow a customer-centric brand that people love and crave. They discuss practical steps for improving customer experiences in innovative ways based on research and case studies that will help you take your business to the next level.  Details at: 

Today my guest on the I Want To Know podcast is Dennis Geelen. Dennis Dennis is an “accidental solopreneur.” He's literally written the book on that. After more than 20 years in the corporate world, Dennis accidentally fell into being a solopreneur when he found himself laid off for the first time at the age of 43. He decided to bet on himself and is now at the age of 48, five years into his solopreneur journey. He's written four books, created three online courses, consulted for dozens of companies, spoken at numerous events, launched a newsletter, and is having a lot of fun helping others do the same. Dennis is also active on Twitter and LinkedIn.Here are some of the most valuable moments in their conversation:00:00 - Introduction22:38 - Self-Promotion Is NOT A Selfish Act27:44 - The Smartest Book Promotion Strategy I've Seen32:19 - Watch Me Help Build A Brand In 4 MinutesShow Notes

Send us a Text Message.On this episode of Why I Left, host Brian Aquart interviews Dennis Geelen, the founder of Zero In and author of The Accidental Solopreneur, a parable about the journey from burnout in the corporate world to success as a solopreneur.Dennis offers insights and advice for anyone looking to make a career change. He also shares his experiences starting his own business and becoming an author, including the surprising things he discovered along the way.Listeners will hear about Dennis' latest book, The Accidental Solopreneur, which offers a step-by-step guide to starting a successful business as a solopreneur. He explains the process he used to create the book and shares common misconceptions about solopreneurship.If you're interested in becoming a solopreneur, Dennis offers six steps to help you get started, and if you're looking to mitigate burnout in your current job, he has some great advice for that too.Don't miss this insightful episode of Why I Left with Dennis Geelen. Listen now to learn more about his inspiring journey and how you can apply his lessons to your own life.Is one of your 2023 goals to write a book? If so, Why I Left listeners receive a discount on Dennis' online course, The Author's Playbook. This course offers a step-by-step guide that takes you all the way through the process. The Author's Playbook: https://gumroad.com/a/89382099/qerlkConnect with Dennis:LinkedIn: https://www.linkedin.com/in/dennis-geelen/The Happy Accidents Newsletter: https://happy-accidents.beehiiv.com/Connect with the show:Visit Us: Why I LeftSubscribe on: YouTube, Apple Podcasts, & SpotifyRSS feed: Why I Left RSSFollow us:Instagram: @OfficialWhyILeftLinkedIn: @WhyILeftFacebook: @OfficialWhyILeftLoved this episode? Leave us a review and rating here: Apple PodcastsSupport us here: Support the ShowB Runs Chicago BetterHelp Online Therapy - Get 10% off your first month and get matched to a therapist. 10% off first order at APodcastGeek.com Visit APodcastGeek.com, sign up, and use code BA10 to get 10% off your first order.Support the Show.

On this episode of Why I Left, host Brian Aquart interviews Dennis Geelen, the founder of Zero In and author of The Accidental Solopreneur, a parable about the journey from burnout in the corporate world to success as a solopreneur. Dennis  offers insights and advice for anyone looking to make a career change. He also shares his experiences starting his own business and becoming an author, including the surprising things he discovered along the way.Listeners will hear about Dennis' latest book, The Accidental Solopreneur, which offers a step-by-step guide to starting a successful business as a solopreneur.  He  explains the process he used to create the book and shares common misconceptions about solopreneurship. If you're interested in becoming a solopreneur, Dennis offers six steps to help you get started, and if you're looking to mitigate burnout in your current job, he has some great advice for that too.Don't miss this insightful episode of Why I Left with Dennis Geelen. Listen now to learn more about his inspiring journey and how you can apply his lessons to your own life.Is one of your 2023 goals to write a book?  If so,  Why I Left listeners receive a discount on  Dennis' online course, The Author's Playbook.  This course offers a step-by-step guide that takes you all the way through the process. The Author's Playbook: https://gumroad.com/a/89382099/qerlkConnect with Dennis:LinkedIn: https://www.linkedin.com/in/dennis-geelen/The Happy Accidents Newsletter: https://happy-accidents.beehiiv.com/Connect with the show: Visit Us: Why I LeftSubscribe on: YouTube,  Apple Podcasts, & SpotifyRSS feed: Why I Left RSSFollow us:Instagram: @OfficialWhyILeftLinkedIn: @WhyILeftFacebook: @OfficialWhyILeftLoved this episode? Leave us a review and rating here: Apple PodcastsSupport us here: Support the Show This episode is brought to you in part by Gaspard Tovar Consulting. Inspiring others, providing clarity to the financial aspects of life, and helping you achieve your financial goals.Gaspard Tovar Consulting Gaspard Tovar Consulting, LLC: Helping manage your finances so you can focus on your business. Why I Left listeners can get 10% off their first month of Better Help by visiting betterhelp.com/whyileft.BetterHelp Online Therapy Get matched to one of 31,000 licensed therapists based upon location, preferences & availability.As a BetterHelp affiliate, we may receive compensation from BetterHelp if you purchase products or services through the links providedSupport the show

Dennis Geelen, is the Founder and Chief Difference Maker at his solo consulting company, Zero In, that he founded in 2018. Through Zero In, Dennis helps companies ‘solve indifference' by implementing strategies to build a brand customers love and culture where people are passionate to work. Author of the best-selling book The Zero In Formula, Mr. Geelen has worked with companies in several industries, spoken at countless events, conferences, workshops, webinars, with dozens of guest appearances on international podcasts. And now? Dennis also helps other solopreneurs get started. With his latest book, ‘The Accidental Solopreneur', providing a playbook for success and told through a riveting and relatable parable that is getting rave reviews from entrepreneurs around the globe.   Dennis website: https://www.dennisgeelen.me/   SuccessGrid FB Community: https://www.facebook.com/groups/successgridinsiders   SuccessGrid Instagram: https://www.instagram.com/successgridofficial/   Show notes: https://successgrid.net/sg147/   If you love this show, please leave a review. Go to https://ratethispodcast.com/successgrid  

In this Rapid fire episode, Dennis shares his writing process, from getting the first draft done to hiring a professional editor. With two best-selling books under his belt, Dennis shares his trials and tribulations on the path to success and offers up some fantastic advice to help aspiring writers avoid common pitfalls and reach their own goals. FEATURED ON THE SHOW: Watch my free training video:to learn the 4 simple steps you can use to start your podcast today. LINK: https://bit.ly/3UFUxgZ ENJOY THE SHOW? Leave me a review in Apple Podcasts: LINK: https://podcasts.apple.com/ca/podcast/spicy-chai-a-podcast-for-content-creators/id1551557721 Share your thoughts with me on Instagram @mahrukh.m.imtiaz or LinkedIn - Mahrukh Imtiaz

Dennis Geelen, is the Founder and Chief Difference Maker at his solo consulting company, Zero In, that he founded in 2018. Through Zero In, Dennis helps companies ‘solve indifference' by implementing strategies to build a brand customers love and culture where people are passionate to work. Author of the best-selling book ‘The Zero In Formula', Mr. Geelen has worked with companies in several industries, spoken at countless events, conferences, workshops, webinars, with dozens of guest appearances on international podcasts. And now? Dennis also helps other solopreneurs get started. With his latest book, ‘The Accidental Solopreneur', providing a playbook for success and told through a riveting and relatable parable that is getting rave reviews from entrepreneurs around the globe. Find Dennis Online: https://zero-in.ca https://www.theaccidentalsolopreneur.com/ https://www.linkedin.com/in/dennis-geelen/ https://amzn.to/3XVUsaI (Accidental Solopreneur) https://amzn.to/3ZiByMb (The Zero In Formula) If you're enjoying Entrepreneur's Enigma, please give us a review on the podcast directory of your choice. We're on all of them and these reviews really help others find the show. GoodPods: https://gmwd.us/goodpods iTunes: https://gmwd.us/itunes Podchaser: https://gmwd.us/podchaser Also, if you're getting value from the show and want to buy me a coffee, go to the show notes to get the link to get me a coffee to keep me awake, while I work on bringing you more great episodes to your ears. →  https://gmwd.us/buy-me-a-coffee Follow Seth Online: Seth | Digital Marketer (@s3th.me) • Instagram: Instagram.com/s3th.me Seth Goldstein | LinkedIn: LinkedIn.com/in/sethmgoldstein Seth on Mastodon: https://masto.ai/@phillycodehound MarketingJunto.com Learn more about your ad choices. Visit megaphone.fm/adchoices

In this episode, I was able to interview a long time LinkedIn favorite of mine, John Nemo.I first came across John three years ago and was a regular for his 'Noon with Nemo' webinar sessions.After buying a couple of his books on taking LinkedIn to another level and how to improve my marketing tactics, I started to see real results with my LinkedIn experience and productivity.When people reach out to me and hire me because of LinkedIn, I know that I'm doing something right, and I owe that to John Nemo.So listen in to this episode and get to know John yourself.You can check out his website at: www.nemomediagroup.comLinkedIn profile: https://www.linkedin.com/in/hirejohnnemo/3:00 The start of his entrepreneurial journey6:00 The mindset issues John started to conquer that were keys to unlocking his success9:45 How he tripled his revenue in one year13:00 How he made his first dollar online14:45 How he started using LinkedIn to build his business16:15 2 tips on how the average user can take LinkedIn to a deeper level22:00 The dead end of LinkedIn groups24:00 The benefits of having LinkedIn Pro26:30 What's next for his writing and possible e-Books28:00 Why he's so big on creating webinars for his marketingWebsite: www.tomclairmont.comOnline Course: Solopreneur 90 Day Launch PlanReceive weekly tips and perspective emails from Tom on having a professional online business HERE.The Author's Playbook online author development course from Dennis Geelen (highly recommended by Tom)www.tomclairmont.comSupport this podcast at — https://redcircle.com/small-biz-essentials/exclusive-content

In this episode, we're going to hear from Danielle Jefferson, from Jefferson James Consulting about her transition out of her Corporate job and into having her own business.Listen in on her journey through the ups and downs of the transition and how she worked out a plan for success that works for her but can also work for you as well.8:15 The next step was to take sales training through a course10:45 Why she changed her business model11:50 The mindset stuggles from leaving her job to having her own business13:15 The structure of her online courses that includes personal Coaching15:20 How she obtained her first client16:30 The future of her business18:45 Why she didn't need to pick a niche20:45 Her advice to someone thinking about starting a business Website: www.tomclairmont.comOnline Course: Solopreneur 90 Day Launch PlanReceive weekly tips and perspective emails from Tom on having a professional online business HERE.The Author's Playbook online author development course from Dennis Geelen (highly recommended by Tom)www.tomclairmont.comSupport this podcast at — https://redcircle.com/small-biz-essentials/exclusive-content

In this episode, I talk to Dennis Geelen about his journey from working in the Corporate realm to finding himself without a job and creating a new path for his life through starting his own business.3:00 The start of his entrepreneurial journey when he was laid off from his job6:00 The new mindset of ‘What if this works?'9:45 How he was able to get his first clients with his new business12:10 The need to switch the niche until he found something that was a better fit14:30 The transition to becoming an author and how to differentiate themselves16:30 How to pick that specific niche for yourself18:50 His thoughts on volunteering your services to test the niche21:00 His advice for older entrepreneurs on how to promote the business on social media23:50 His influencers through coaching and courses that helped him develop as a business owner/promoter26:35 What's next for Dennis for his businessWebsite: www.tomclairmont.comOnline Course: Solopreneur 90 Day Launch PlanReceive weekly tips and perspective emails from Tom on having a professional online business HERE.The Author's Playbook online author development course from Dennis Geelen (highly recommended by Tom)www.tomclairmont.comSupport this podcast at — https://redcircle.com/small-biz-essentials/exclusive-content

Welcome to the second episode of The Nomad Solopreneur Show! If you're a 9-to-5er, freelancer, or aspiring solopreneur, take a pen and paper because, in today's episode, I have the pleasure to host Dennis Geelen, the Founder and Chief Difference Maker, at his solo consulting company, Zero In, which he founded in 2018. Through Zero In, Dennis helps companies ‘solve indifference' by implementing strategies to build a brand customers love and culture where people are passionate to work. Author of the best-selling book ‘The Zero In Formula', Mr. Geelen has worked with companies in several industries, spoken at countless events, conferences, workshops, and webinars, and made dozens of guest appearances on international podcasts. And now? Dennis also helps other solopreneurs get started. With his latest book, ‘The Accidental Solopreneur', provides a playbook for success and told through a riveting and relatable parable that is getting rave reviews from entrepreneurs around the globe. Timestamps 13:05 - it's not that you network, it's how you network 17:00 - How to find a mentor 27:06 - How to build a passive income 31:10 - The Challenge for Dennis 34:25 - How to tap into other audiences to build your own 37:39 - How much time it took Dennis to go from being laid off to having multiple streams of income 46:11 - How to start networking as an introvert 48:52 - How to connect with Dennis 49:29 - An actionable challenge for you, from Dennis on how to find your niche Resources Get in touch with Dennis and follow his work using bellow links: Website: www.dennisgeelen.me 30% off to 'The Author's Playbook' course: dgeelen.gumroad.com/l/the-authors-playbook/rl8a5ua Latest Book: www.theaccidentalsolopreneur.com LinkedIn: www.linkedin.com/in/dennis-geelen-5a95703/ Connect with The Nomad Solopreneur Show I would love to hear your feedback, comments, and guest suggestions. Get in touch at hi@gabemarusca.com Be part of the family! Subscribe to gabe.li/newsletter to get updates on new episodes and much more. Pura Vida! Gabe, The Nomad Solopreneur --- Send in a voice message: https://podcasters.spotify.com/pod/show/thenomadsolopreneurshow/message

DENNIS GEELEN - Entrepreneur and Author shares w/Fong- PPSS #136 - THE ACCIDENTAL SOLOPRENEUR LINK IN COMMENTS https://youtu.be/SXd0rojiZzw Interviewing Entrepreneur and Author - Dennis Geelen. We discuss the innovation mindset, how there is no competition, and WHAT IS SUCCESS LIKE...? Get ready to unlock your PEAK Potential! PLEASE LIKE FOLLOW SUBSCRIBE COMMENT SHARE AND ENJOY! Follow the show on Spotify Subscribe at yourareatv: Or Subscribe to MillionaireFlix TODAY! #makemorewithcoaching #unlockyourpotential

Dennis Geelen, is the Founder and Chief Difference Maker at his solo consulting company, Zero In, that he founded in 2018. Through Zero In, Dennis helps companies 'solve indifference' by implementing strategies to build a brand customers love and culture where people are passionate to work. Author of the best-selling book The Zero In Formula, […] The post Dennis Geelen with Zero In appeared first on Business RadioX ®.

You have gifts. But chances are, they're locked up inside of you. A 9-5 job only lets you unleash a fraction of those gifts. Dennis Geelen joins us to tell the story of The Accidental Solopreneur (his recent book). It's a fascinating look at unleashing your gifts and maximizing your potential. Access the newsletter: Uncaged Secrets Cohort course: Uncaged Academy Show website: UncageYourself.FM *** RESOURCES The Accidental Solopreneur (book) Connect w/ Dennis on LinkedIn Dennis's website Connect w/ Matt on LinkedIn Follow on Twitter @MatthewRDoan Check the show on YouTube

In this podcast, former Corporate stratagist, Dennis Geelen, talks about learning to bet on yourself as an entrepreneur.   We discuss the transition between Corporate life and life as a solopreneur, the mistakes made and the lessons learned.   In this podcast you will discover: When and how did Dennis decide to start his own solo consulting practice (Zero In) What were some of the biggest mistakes he made in the beginning? When did things start to click for Dennis and Zero In? What did he do when the pandemic hit? Why did he decide to write his latest book, ‘The Accidental Solopreneur'? What is the purpose behind what Dennis does?

Download Matt and Brian's Marketing ChecklistEpisode sponsored by Starting Point Digital MarketingFind Matt at: Matty G Digital Book a tour to check out Thrive Coworking Community where you can work, rent an office, or even record your own podcast from the Podcast studio.Find Brian at: Profit Coach Check out more episodes at: Kawartha Small Business PodcastWant to talk more? Be on the show? Have an idea for the show? Want to work with us? We can help your business start, grow, or recharge. reach out at setitup@kawarthasmallbusinesspodcast.ca

My guest today is Dennis Geelen and is here to talk about his new book The Accidental Solopreneur and how it can help any consultant acheive greater success

In this week's episode of the SIMPLE brand podcast, I talk with Dennis Geelen, creator of The Zero In Formula!Rarely do we hear anyone talking about an equal and integrated focus on being both customer-centric and innovative. But when you look at some of the most successful brands today, that's their focus.Beyond just saying you're going to focus on being customer-centric or innovative, you must be intentional, and it takes planning down through every layer of every team in your organization.Dennis's Zero In Formula is the plan to help you do just that. Dennis is a customer experience and innovation speaker and consultant. And he's the bestselling author of the book, The Zero In Formula.Some of the topics we discuss include:You need to get your purpose, direction, and systems defined before hiring and focusing on your peopleEvery organization needs to solve indifference in their customers and their employeesYou can solve customer and employee indifference by being equally customer-centric and innovativeHow companies tend to lose their customer-centric focus as they growShould Customer Experience (CX) be owned across a company or owned within one team? How to instill empathy to really know your customersHow to figure out what a customer needs instead of giving them what they wantFive principles to help you instill innovation into your teamWhy diversity and inclusion are valuable for innovationThe traits and behaviors to hire for in order to ensure your team is customer-centricSteps you can take to know if your organization is customer-centricRESOURCES FROM THIS EPISODE:Dennis's siteDennis's book - The Zero In FormulaDennis's courseDennis's tools and resources to build a customer-centric and innovative businessCustomer Camp Clarity Call Cheat Sheets

How can you build active communities as a B2B company?Bill Staikos, Senior VP at Medallia, talks to Sammy about his experience in community building, what leverages Medallia's community, and how his personal brand on LinkedIn plays into it.What's in it for you:1. Why and how Medallia invests in their client led community & community events to drive growth2. How B2B companies can start building active communities3. Who to hire to be successful with community building4. How Bill sets his focus for content topics for thought leadership5. Bills framework to create content consistently on LinkedInAbout Bill:Bill is Senior Vice President, Evangelist and Head of Community Engagement at Medallia. He provides expertise in CX Strategy and CX & Contact Center Tech Stack. His areas of experience also include research & insights, data & analytics, transformation, journey analytics & orchestration, metaverse, artificial intelligence and machine learning – to make better decisions around customers, employees and building a customer-centric culture. Bill loves playing Legos with his kids. On most days, he meditates at his desk for 10 minutes before starting work.Find Bill on LinkedIn: https://www.linkedin.com/in/becustomerled/ Bill's business book recommendations: On the Road: the Original Scroll – Jack Kerouac https://amzn.to/3yDHoft Experience Economy, With a New Preface by the Authors: Competing for Customer Time, Attention, and Money – B. Joseph Pine, James H. Gilmore https://amzn.to/3O5pHLM The Wallet Allocation Rule: Winning the Battle for Share - Timothy L. Keiningham https://amzn.to/3RvY69f The Grid: The Master Model Behind Business Success - Matt Watkinson https://amzn.to/3cfDbHt The Snowball: Warren Buffett and the Business of Life - Alice Schroeder https://amzn.to/3AOMLLv Bill's favorite business leaders:Jack Welch – https://www.linkedin.com/in/johnfwelch/ Fred Reichheld – https://www.linkedin.com/in/fredreichheld/ Joe Pine – https://www.linkedin.com/in/joepine/ Justin Welsh – https://www.linkedin.com/in/justinwelsh/ Dennis Geelen – https://www.linkedin.com/in/dennis-geelen-5a95703/ Our GROW B2B FASTER episode with Justin Welsh: https://podcast.sawoo.io/1166228/10418104-ep-52-justin-welsh-is-cracking-the-linkedin-code-2m-revenue-in-2-years-posts-with-1-000s-of-likes-comments-and-0-spent-on-marketing __________About Medallia:Medallia offers a SaaS platform focused on customer experience management. The award-winning Medallia Experience Cloud leads the market in understanding and managing customer, employee and citizen experiences. Using Medallia Experience Cloud, customers can reduce churn, convert disengaged customers into promoters and buyers, create cross-sell and up-sell opportunities on the fly, and make revenue-generating business decisions that provide a clear and strong return on investment.Website: https://www.medallia.com/ Industry: Software developmentCompany size: 2000Headquarters: San Francisco, California, United StatesFounded: 2001__________About the host Sammy:Sammy and SAWOO enable you to drive recruiting & employer branding via your hiring managers on LinkedIn. We help you:- Speed up hiring - Reduce hiring costs - Create an authentic Employer Brand- Create a Talent Pool that you can tap into any timeGet in touch with Sammy: https://www.linkedin.com/in/sammygebele/__________ Past show guests:  Justin Welsh, Ian Koniak, and many more.

As a perseverant guide for companies to disrupt their industry through customer-centric innovation, Dennis Geelen serves as the Founder and Principal Consultant of Zero In, as a well as the bestselling author of The Zero In Formula and creator of the Zero In innovation board game. Dennis is a recent graduate of David Brier‘s brand intervention Masterclass. Dennis also gives back to the community by volunteering his time in several capacities.  From coaching youth sports, to volunteering at the afterschool program in the local Boys and Girls Club, to his current role as Past-President of the Kawartha Lakes Food Source, Dennis is very community minded and has a passion for non-profit organizations.   On this episode of American Real, Roger Brooks asks Dennis about what the biggest challenge is that all businesses face. “Companies need to be more customer-focused and more innovative,” Dennis says. “The ones that really rise to the top, the ones that stay there long-term, they have those two things in common.” Tune in to this episode, and learn more!  Social Media:  Read Roger's books: https://amz.run/53UE  Check out the American Real website: https://www.americanreal.tv/  Follow Roger on LinkedIn: https://www.linkedin.com/in/rogerlbrooks/  Follow American Real on Instagram: https://www.instagram.com/AmericanRealTV/  Follow American Real on Facebook: https://www.facebook.com/americanrealtv  Subscribe to American Real on Youtube: https://www.youtube.com/AmericanReal  Mentioned In The Episode: Dennis' website: www.zero-in.ca Dennis' book: https://www.amazon.com/ZERO-FORMULA-Definitive-Sustainable-Customer-Centric-ebook/dp/B08GYF4FK7

What do businesses that win raving fans do that others don't?Why go to the trouble of creating raving fans anyway?I cover that and more in today's interview with the bestselling author of The Zero-In Formula: The Definitive Guide to Building a Disruptive and Sustainable Business through Customer-Centric Innovation—Dennis Geelan.Plus we cover how Dennis has built a unique “hybrid” business model for his consulting practice that gives him the team experience of working inside a company, and the freedom of building his own practice.

Dennis Geelen is an entrepreneur, consultant, motivational speaker and best-selling author. He shares some amazing insights and wisdom into taking the leap of chasing your dreams instead of going with the flow of what we are told to do. His insights into time, self-worth and money can be applied to anyone, in any situation we currently find ourselves in, along these journies in this life. You can connect with Dennis on: LinkedIn: https://www.linkedin.com/in/dennis-geelen-5a95703/ Website: https://www.zero-in.ca/ Email: dennisgeelen@live.com Check out his book here on Amazon: amazon.com/dp/1777326605 Check out today's Book recommendation: The Zero in Formula- Dennis Geelen Like & Follow along with the show: Instagram: @limitlessmedias Facebook: @thelimitlesspod Twitter: @limitlessmedias YouTube: @TheLimitlessPodcastProduction --- Support this podcast: https://anchor.fm/limitlesspossibilitiespod/support

Are you interested in building a more sustainable business? Join us this week for a discussion with Dennis Geelen, author of the 'The Zero In Formula' and Customer Experience & Innovation Consultant. We discussed what it takes to build a more effective and sustainable business, along with some practical principles from Dennis to guide the discussion. You will leave this session with a better understanding of how you can apply the Zero In Formula in your own business and create an experience that is truly disruptive! You can find me, Werner Puchert, on LinkedIn and Twitter. Catch my design tool reviews on YouTube and keep up with my latest live streams at the Creative Coffee Break.

Sandra Wendel is a book editor, feature writer, and publishing consultant. She has been the author's editor for many award-winning, well-respected nonfiction books. Among her many happy clients is Dennis Geelen, author of "The Zero In Formula" and former guest on this podcast. Sandra is the author of "Cover to Cover: What First-Time Authors Need to Know about Editing". Sandra and I discuss how the first-time author can get their manuscript polished and published. Guest: Sandra Wendel https://www.linkedin.com/in/sandra-wendel-7509956/ Website: sandrawendel.com "Cover to Cover: What First-Time Authors Need to Know about Editing" book available on Amazon in Kindle, paperback and Audiobook formats. Host and Producer: Tim Hampton https://www.linkedin.com/in/thetimhampton/ Virtual voice over https://www.nuance.com/ Music | Consequences by Nihilore https://youtu.be/BaWaucm-ewc --- Send in a voice message: https://anchor.fm/unusuallywellinformed/message

What does it really mean to be customer centric? It's more than just polite customer service or occasionally asking customers what they think of you. It's an ongoing mindset that is backed up by processes, structures, and tools to continue staying in lockstep with your customers - and engaging their input and needs to drive business decisions. My guest today, Dennis Geelen, shares his formula for customer centric success. We also discuss why some businesses have thrived during the pandemic while others have failed, why data and customer centricity are not the same thing, and tips to help your organization become more customer-centric.  Key Takeaways:The questions you ask of your customers should be in the context of what they are trying to do, not just their thoughts on your products or services.When collecting data, you need to understand if you are doing it to add value for the customer or just to grow, sell, and maximize your quarterly profits.Find a way to go through your customer's journey with your company and see what you learn from that process. "It's so important to have customer centric innovation as your foundation because you don't know when the next disruptor is coming along." —  Dennis Geelen  About Dennis Geelen: Dennis Geelen is the author of the best selling book The Zero In Formula and the Founder of Zero In, a customer experience and innovation consulting company. Dennis has spent the past 20 plus years helping several companies in various industries change, grow, and prosper. He brings a strong background in strategic planning, innovation, and customer experience, combined with his passion for helping companies and giving back to communities. Dennis lives in Lindsay, Ontario with his wife Cindy and their dog Duke and two cats (Peanut and Chica).  Connect with Dennis:Website: www.zero-in.ca (Find the customer centricity assessment tool here, mentioned in the episode)Twitter: https://twitter.com/dennis_geelenLinkedIn: https://www.linkedin.com/in/dennis-geelen-5a95703/Facebook: https://www.facebook.com/dennis.geelen.9Instagram: https://www.instagram.com/dennis.geelen/Book, The Zero In Formula - https://www.zero-in.ca/the-zero-in-formula Mentioned this episode:Competing Against Luck by Clayton Christensen - https://www.amazon.com/Competing-Against-Luck-Innovation-Customer/dp/0062435612The Trusted Advisor by David A. Maister, Charles H. Green, and Robert M. Galford - https://www.amazon.com/Trusted-Advisor-David-H-Maister/dp/0743212347  Don't forget to download your free guide! Discover The 5 Business Benefits of Empathy: http://red-slice.com/business-benefits-empathy  Connect with Maria: Get the podcast and book: TheEmpathyEdge.comLearn more about Maria's brand strategy work and books: Red-Slice.comHire Maria to speak at your next event: Red-Slice.com/Speaker-Maria-RossLinkedIn: Maria RossInstagram: @redslicemariaTwitter: @redsliceFacebook: Red Slice

What does it really mean to be customer centric? It's more than just polite customer service or occasionally asking customers what they think of you. It's an ongoing mindset that is backed up by processes, structures, and tools to continue staying in lockstep with your customers - and engaging their input and needs to drive business decisions. My guest today, Dennis Geelen, shares his formula for customer centric success. We also discuss why some businesses have thrived during the pandemic while others have failed, why data and customer centricity are not the same thing, and tips to help your organization become more customer-centric.  Key Takeaways:The questions you ask of your customers should be in the context of what they are trying to do, not just their thoughts on your products or services.When collecting data, you need to understand if you are doing it to add value for the customer or just to grow, sell, and maximize your quarterly profits.Find a way to go through your customer's journey with your company and see what you learn from that process. "It's so important to have customer centric innovation as your foundation because you don't know when the next disruptor is coming along." —  Dennis Geelen  About Dennis Geelen: Dennis Geelen is the author of the best selling book The Zero In Formula and the Founder of Zero In, a customer experience and innovation consulting company. Dennis has spent the past 20 plus years helping several companies in various industries change, grow, and prosper. He brings a strong background in strategic planning, innovation, and customer experience, combined with his passion for helping companies and giving back to communities. Dennis lives in Lindsay, Ontario with his wife Cindy and their dog Duke and two cats (Peanut and Chica).  Connect with Dennis:Website: www.zero-in.ca (Find the customer centricity assessment tool here, mentioned in the episode)Twitter: https://twitter.com/dennis_geelenLinkedIn: https://www.linkedin.com/in/dennis-geelen-5a95703/Facebook: https://www.facebook.com/dennis.geelen.9Instagram: https://www.instagram.com/dennis.geelen/Book, The Zero In Formula - https://www.zero-in.ca/the-zero-in-formula Mentioned this episode:Competing Against Luck by Clayton Christensen - https://www.amazon.com/Competing-Against-Luck-Innovation-Customer/dp/0062435612The Trusted Advisor by David A. Maister, Charles H. Green, and Robert M. Galford - https://www.amazon.com/Trusted-Advisor-David-H-Maister/dp/0743212347  Don't forget to download your free guide! Discover The 5 Business Benefits of Empathy: http://red-slice.com/business-benefits-empathy  Connect with Maria: Get the podcast and book: TheEmpathyEdge.comLearn more about Maria's brand strategy work and books: Red-Slice.comHire Maria to speak at your next event: Red-Slice.com/Speaker-Maria-RossLinkedIn: Maria RossInstagram: @redslicemariaTwitter: @redsliceFacebook: Red Slice

  Today's guest is here to tell you that being customer centric is more smiling and a polite voice. Those are great and all, but turning customers into raving fans and team members into creative idea machines goes beyond basic customer service. Please welcome Dennis Geelen. Contact Info: https://www.zero-in.ca/ https://twitter.com/dennis_geelen https://www.linkedin.com/in/dennis-geelen-5a95703/    

Dennis Geelen is founder of Zero In, a customer experience and innovation consulting company. Dennis and I discuss his book titled "The Zero In Formula". Host and Producer: Tim Hampton https://www.linkedin.com/in/thetimhampton/ Guest: Dennis Geelen https://www.linkedin.com/in/dennis-geelen-5a95703/ THE ZERO IN FORMULA: The Definitive Guide to Building a Disruptive and Sustainable Business through Customer-Centric Innovation Learn more: https://www.amazon.ca/dp/B08GYF4FK7/ref=cm_sw_em_r_mt_dp_PATPHY0TT6M0ZCTVMR0T Virtual voice over https://www.nuance.com/ Music Consequences by Nihilore https://youtu.be/BaWaucm-ewc --- Send in a voice message: https://anchor.fm/unusuallywellinformed/message

If you can combine customer-centricity and innovation as a cultural mindset pervasive throughout your company, then you've really got a recipe for long-term success. In this episode, I interview Dennis Geelen, Founder at Zero In and author of The Zero In Formula, about building customer-centric innovation into the company's cultural mindset. Dennis and I also talked about: - The 3 main components of customer experience - Why indifference, not hate, is the opposite of love - All things CCI and how it affects culture - Calculating the lifetime value of your customers - Reducing hunger and raising community love Subscribe, listen, and rate/review the Customer Experience Podcast on Apple Podcasts, Spotify, Google Play or Google Podcasts, and find more episodes on our blog. Listening on a desktop & can't see the links? Just search for The Customer Experience Podcast in your favorite podcast player.

Dennis Geelen is the founder of a https://www.zero-in.ca/ (Zero In), a boutique consulting firm based in Ontario, Canada whose mission is to help as many businesses and organizations CONQUER INDIFFERENCE! (How cool is that mission!) Dennis is also the author of https://www.amazon.com/ZERO-FORMULA-Definitive-Sustainable-Customer-Centric-ebook/dp/B08GYF4FK7/ref=sr_1_1?crid=9CZUQZ9QWKHF&dchild=1&keywords=the+zero+in+formula&qid=1621434148&sprefix=the+zero+in+for%2Caps%2C127&sr=8-1 (The Zero In Formula), a book that delivers a framework to deliver customer-centric innovation in a clear, and easily implemented way. It's a must read for any business leader, not just those in customer (CX) or employee experience (EX). In this episode, Dennis and I cover: Why he wrote and book and started his consulting company His framework behind the Zero In Formula The 9 most expensive words in business, "Because this is the way we always do it" and how to change that Dennis' five principles of innovation His view on the four core skills that bring together CX & EX, plus other skills like data or tech that play into the equation This episode is chock-full of insights and take-aways that you can start to implement right after listening to the show. And while this is not an ad for Dennis' book, it's a great read and I recommend it.

Dennis Geelen is founder of Zero In, a boutique consulting firm in Lindsay, Ontario, Canada. Zero In helps businesses increase customer retention, improve the customer experience, and build a passionate culture of innovation that will give your team the ability to find new and better ways to serve. Dennis has also written a book called The Zero In Formula that teaches business owners, CEO's, and leaders strategies to be more customer centric. Listen to today's podcast to learn the three priorities every business needs to have to be successful, profitable and healthy for the long-term.  Dennis was a great guest and definitely No BS!

Special Guest for this episode! Thanks to @Dennis Geelen for stopping by and helping us talk about business expectations. I loved having someone to bounce ideas and questions off of. Dennis is an amazing business professional and I loved hearing his perspective on his business. Dennis also left a couple of signed copies of his new book for us to give away.  Everyone who comments on our post on Instagram @705.creative and on Kelland Sewell's LinkedIn  until the end of April will have their name entered into a draw!No purchase necessary. The odds of wining will depend on the number of comments received. We will mail the book to the winners at our expense.--Stay up to date with Mercedez & Kelland!Podcast Instagram for Questions, Comments or Feedback:https://www.instagram.com/mvsbbpodcast/Instagram:Mercedez: http://www.instagram.com/705.creativeKelland: https://www.instagram.com/sailor_risk_55/LinkedInhttps://www.linkedin.com/in/mercedez-nucaro-695a5a53/https://www.linkedin.com/in/kelland-sewell/

In this episode, I speak with Dennis a business consultant that helps companies become more customer-centric. He is also the author of "THE ZERO IN FORMULA". If you are interested in learning more about consulting and becoming more customer-centric this is the podcast for you. - His story in business - Why he chose to start a consulting business - Why companies fail from start-ups to 10-year-old companies - Why you need to put your client first and always be adapting to them - Put yourself in the shoes of one of your clients - Consumer behavior

Episode sponsored by Starting Point Digital MarketingBooks Recommended in this episode (Buy them from Kent Bookstore or The Book Lady):Profit First- Mike MichalowiczFix This Next- Mike MichalowiczBuilding a Story Brand- Donald MillerMarketing Made Simple- Donald MillerSystemology- David JenynsE-Myth Revisited- Michael GerberWho not How- Dan SullivanAtomic Habits- James ClearRadical Candor- Kim ScottCheck out local author Dennis Geelen's new book The Zero In FormulaWant to talk more? Be on the show? Have an idea for the show?reach out at setitup@kawarthasmallbusinesspodcast.ca

“I had to step back and learn that my job is to help others shine. It was all about communication, motivation, vision, and lifting up others. I would say that was the first real key lesson in leadership that I had to learn the hard way.” – Dennis Geelen Recently I sat down with Dennis Geelen to learn more about his new book, The Zero In Formula. Dennis is the founder of Zero In, a consulting company that works with small to medium sized businesses, to help them implement creative strategies to be more customer centric and innovative. In this episode, we cover: - The hardest management truth Dennis ever learned, and how you can leverage self-awareness to elevate your game - Why innovation doesn't necessarily equate to technology, and how small changes can create big results - How customer-centricity is often missed, and how to ensure you get it right - The simple 3 step formula to drive customer-centric innovation throughout your organization - and more! Don't forget to subscribe and rate us on Apple Podcasts if you find this episode valuable! A key lesson in leadership The biggest lesson I think I had was, “OK, now that you're in a leadership role, things need to change.” I didn't realize that in the beginning. I kept wanting to be that go-to guy, keep being very involved in the operations, keep being very hands-on. And I quickly had to learn, now that I'm in a leadership position, it's not about me anymore. I had to step back and learn that my job is to help others shine. It was all about communication, motivation, vision, and lifting up others. I would say that was the first real key lesson in leadership that I had to learn the hard way. Create a customer-centric foundation There's so much noise out there. You need to market yourself, you need to brand yourself, you need a good sales funnel, and there's so much information coming at us. Sure, some of those other things are good, but not if you don't have a good foundation. Right? You have great marketing and sales, but at the end of the day, if you're not creating a good experience for those customers once they land with you, if there's nothing different or innovative about you, they're not going to stay. Intentional innovation The key here for me is “intentional”. You are intentional about being customer-centric, and you are intentional about being innovative. What does that look like on the innovation side? I like to give different principles that I believe need to be followed in order to be an innovative company.  One, you've got practices in place that are designed to create new ideas. Do you have practices in place? Do you have regular brainstorming meetings? Do you have ways of gathering ideas from your employees? That's one way of being intentional. Are those ideas coming from a diverse group of people? You want to have perspectives from all areas of your company – people from sales, operations, marketing, leadership, they all see it differently. Get those perspectives and make each of those people feel included, like their idea and their perspective matters just as much as the next person. Links and Resources Connect with Dennis: LinkedIn http://zero-in.ca/ THE ZERO IN FORMULA: The Definitive Guide to Building a Disruptive and Sustainable Business through Customer-Centric Innovation by Dennis Geelen The Five Dysfunctions of a Team by Patrick M. Lencioni Never Split the Difference: Negotiating As If Your Life Depended On It by Chris Voss Dennis' Productivity Tip: Organize and prioritize your day

Join the episode for a candid conversation with author, speaker and innovation consultant, Dennis Geelen. Dennis shares his thoughts on present day business strategies and explains how his formula improves relationships and the bottom line as well- Thanks for Listening!

Dennis Geelen, www.zero-in.caFounder and Principal consultant at Zero InAuthor of Zero In, customer Centric innovation, CCIDennis will share the biggest mistakes that businesses typically make.Dean Jennie C. Stephens, Diversifying Power, Why We Need Antiracist, Feminist Leadership on Climate and Energy. She is the director of the school of Public Policy and Urban Affairs at Northeastern University.

Dennis Geelen, is the Founder and Principal Consultant of Zero In. He has spent the past 20 plus years helping several companies in various industries change, grow, and prosper. Dennis brings a strong background in strategic planning, innovation, and customer experience, combined with his passion for helping companies and giving back to communities. Author of 3 business books and creator of the Zero In CCI Assessment tool and innovation board game, Mr. Geelen enjoys helping companies disrupt their industry through Customer Centric Innovation (CCI) through consulting engagements and various workshops and webinars. Dennis also gives back to the community by volunteering his time in several capacities. From coaching youth sports, to volunteering at the afterschool program in the local Boys and Girls Club, to his current role as Past-President of the Kawartha Lakes Food Source, Dennis is very community-minded and has a passion for non-profit organizations Connect with Dennis Check out his book Connect with Presence --- Send in a voice message: https://anchor.fm/itstartswithaction/message