Podcasts about fierce conversations achieving success

It's a new year! Rick and Lauren today discuss how a fresh start might just be an invitation to become more of who we were meant to be. Rick references Susan Scott's book Fierce Conversations: Achieving Success at Work and in LIfe One Conversation at a Time. Email Rick at rickdunn61@gmail.com or find him on Facebook, Twitter, or Instagram. Email Lauren at laurengmorgan@gmail.com or find her on Instagram.

If we can't or won't engage conflict, we can't lead effectively. It's as simple as that. Fortunately, managing ourselves in conflict can be learned, unlearned and re-learned as we use conflict as a powerful opportunity for growth and change. We wrapped up part 1 with a question from Trisha, how do we manage ourselves and stay open hearted even when the other person isn't? That's where we'll pick up in this episode. And we'll also explore the fascinating world of internal family systems and helping the organizations that we're leading develop more capacity for managing conflict. About Our Guests: Heidi De Jonge lives in Ontario, Canada and has been an ordained minister in the Christian Reformed Church for 17 years–serving as pastor for congregations, a seminary, a university and health care. She also works in the area of conflict transformation as a restorative practitioner with FaithCARE and a trainer with The Colossian Forum. Heidi received her doctorate in ministry from Western Theological Seminary in 2018, studying and writing about conflict as an opportunity for discipleship and transformation. She and her husband, Tim, have three daughters (Naomi, Samara and Zoe, 12 to 16) and a beloved husky-lab named Nevada. Brian Keepers has been an ordained pastor in the Reformed Church in America for 22 years. He has served three different congregations in the midwest, and he is currently serving as the lead pastor of Trinity Reformed Church in Orange City, IA. He is married to Tammy (24 years this August) and they have two daughters–Emma who is 20 and Abby who is 15 years old. They also have a granddaughter named Luna who is 2 1/2 years old. Brian loves art, reading, being outdoors, spending time with people, and getting to be “Poppy” to his granddaughter. He also loves to learn, especially at the intersection of theology, psychology and leadership. Resources & Links: The Five Dysfunctions of a Team: A Leadership Fable by Patrick Lencioni Christ the Center by Dietrich Bonhoeffer Crucial Conversations: Tools for Talking When Stakes Are High by Kerry Patterson, Joseph Grenny, et al. Fierce Conversations: Achieving Success at Work and in Life, One Conversation at a Time by Susan Scott. Leading Through Conflict: How Successful Leaders Transform Differences into Opportunities by Mark Gerzon.

If we can't or won't engage conflict, we can't lead effectively. It's as simple as that. Fortunately, managing ourselves in conflict can be learned, unlearned and re-learned as we use conflict as a powerful opportunity for growth and change. Conversation Overview: What is the goal of conflict? Mental models of conflict Formative experiences with conflict “Truth is not something in itself which rests for itself, but something that happens between two. Truth happens only in community.” Crucial conversations Growing our capacity to manage conflict Container conversations About Our Guests: Heidi De Jonge lives in Ontario, Canada and has been an ordained minister in the Christian Reformed Church for 17 years–serving as pastor for congregations, a seminary, a university and health care. She also works in the area of conflict transformation as a restorative practitioner with FaithCARE and a trainer with The Colossian Forum. Heidi received her doctorate in ministry from Western Theological Seminary in 2018, studying and writing about conflict as an opportunity for discipleship and transformation. She and her husband, Tim, have three daughters (Naomi, Samara and Zoe, 12 to 16) and a beloved husky-lab named Nevada. Brian Keepers has been an ordained pastor in the Reformed Church in America for 22 years. He has served three different congregations in the midwest, and he is currently serving as the lead pastor of Trinity Reformed Church in Orange City, IA. He is married to Tammy (24 years this August) and they have two daughters–Emma who is 20 and Abby who is 15 years old. They also have a granddaughter named Luna who is 2 1/2 years old. Brian loves art, reading, being outdoors, spending time with people, and getting to be “Poppy” to his granddaughter. He also loves to learn, especially at the intersection of theology, psychology and leadership. Resources & Links: The Five Dysfunctions of a Team: A Leadership Fable by Patrick Lencioni Christ the Center by Dietrich Bonhoeffer Crucial Conversations: Tools for Talking When Stakes Are High by Kerry Patterson, Joseph Grenny, et al. Fierce Conversations: Achieving Success at Work and in Life, One Conversation at a Time by Susan Scott. Leading Through Conflict: How Successful Leaders Transform Differences into Opportunities by Mark Gerzon.

Susan Scott is a best-selling author, a popular and sought-after Fortune 100 public speaker, and a renowned leadership development architect. Susan founded Fierce in 2001 after 13 years leading CEO think tanks, more than 10,000 hours of conversations with senior executives, and one epiphany: While no single conversation is guaranteed to change the trajectory of a career, a business, or a life—any conversation can. Designing and delivering training for peers working with CEOs in 18 countries, Susan developed a sharp eye for what works and what doesn't work in building profitable organizations. In 2002, after many requests, Susan decided to share her insights in a book. The result was the award-winning Fierce Conversations—Achieving Success at Work and in Life, One Conversation at a Time. Published in four countries, it was recognized on The Wall Street Journal and United Press International bestseller lists and named one of USA TODAY'S top 40 business books of 2002. Now, hear her take on the Essential 11 questions. More places you can find Susan: Website - https://fierceinc.com Linkedin - Susan Scott Book - Fierce Conversations: Achieving Success at Work and in Life One Conversation at a Time

Welcome back as we continue our conversation around Healthy Romantic Relationships, I am thrilled to be speaking with Susan Scott author of “Fierce Love”, about the essential role of conversations. I was first exposed to Susan's work about a decade ago, when beginning my divorce coaching career and came upon her book Fierce Conversations which over the years has helped me help my clients communicate more effectively.      In Fierce Love, Susan asserts that “the conversation IS the relationship!”  What we talk about and how we talk about it determine whether our relationships will thrive, flatline, or fail.    Susan is the best selling author of Fierce Conversations: Achieving Success at Work and in Life /  One Conversation at a Time / Fierce Leadership: An Alternative to the Worst “Best” Practices of Business Today / and Fierce Love, Creating a Love That Lasts - One Conversation at a Time..   Susan is a popular and sought-after Fortune 100 speaker who has been challenging people to say the things that are hard to say for over two decades.   susanscott.io     Request a Free Jump Start Call at https://www.jbddivorcesupport.com/jumpstart   For more information on Journey Beyond Divorce visit:  www.jbddivorcesupport.com

In the spiritual Revolution that is underway, fierce conversations are critical. In this episode, I explain that "fierce" doesn't mean angry. But, what does it mean? Why are fierce conversations so important? Are fierce conversations biblical? And, how can we be both gently curious (episode #66) and fierce? I'm drawing especially on Susan Scott's excellent book, Fierce Conversations: Achieving Success at Work and in Life One Conversation at a Time In this episode, I also reference a news article about Celebration Church, one of the biggest churches in Jacksonville, FL. It's an example of a church where I'm pretty sure fierce conversations were not part of the church culture.

In this solocast of the Equipping Leaders Podcast, I share my top ten favorite leadership books of 2021. The list includes:1. Impact Players: How to Take the Lead, Play Bigger, and Multiply Your Impact by Liz Wiseman 2.  Think Again: The Power of Knowing What You Don't Know by Adam Grant 3.  The Eight Paradoxes of Great Leadership: Embracing the Conflicting Demands of Today's Workplace by Tim Elmore4.  Love Works: Seven Timeless Principles for Today's Leaders  by Joel Manby5.  Fierce Conversations: Achieving Success at Work and in Life One Conversation at a Time by Susan Scott 6.  TEDTalk: The Official TED Guide to Public Speaking by Chris Anderson 7.  Good Authority: How to Become the Leader Your Team is Waiting For by Jonathan Raymond 8.  Range: Why Generalists Triumph in a Specialized World by David Epstein 9.  Change Enthusiasm: How to Harness the Power of Emotion for Leadership and Success by Cassandra Worthy 10.  Great Mondays: How to Design a Company Culture Employees Love by Josh Levine 

With Excitement allow me to introduce to you today's guest: Founder, and Owner of Halelife Bakery, Laura McCutcheon. Laura's diverse background in the world of marketing, advertising, branding, and business development for non-profits and corporations set her up well for success in the food and beverage industry. After being diagnosed with celiac disease, and having a son who also suffered from his own gluten-free illness, Laura moved to Tampa, FL to get the medical support she and her family needed. What started as a gluten-free blog turned into a business that focused on sharing the best gluten-free, vegan, and allergy-free products out there. In 2018 that business turned into Halelife Bakery. Halelife Bakery is a dedicated gluten-free & vegan bakery offering gourmet cupcakes, donuts, cakes, bars, brownies, and more. Focused on providing safe delicious baked goods for those who are living with food allergies, intolerances or specific preferences. Check out Outwitting The Devil: The Secret To Freedom and Success by Napoleon Hill as mentioned in today's episode Show notes… Calls to ACTION!!! Join Restaurant Unstoppable Network and get your first 30 days on me!  Connect with my past guest and a community of superfans. Subscribe to the Restaurant Unstoppable YouTube Channel Join the private Unstoppable Facebook Group Join the email list! (Scroll Down to get the Vendor List!) Favorite success quote or mantra: "Most people's greatest success comes one step beyond their greatest failure." In today's episode with Laura McCutcheon we will discuss: Branding Emotional branding A restaurant focused on people with allergies and dietary restrictions Start where you can Using a blog to market your restaurant Streamlining processes Invent a word for the name of your business Retaining employees best practices Today's sponsor: Diageo Bar Academy equips bartenders, servers, managers, and hospitality professionals with the insights, stories, and tools to be better - raising the bar on industry standards. Diageo Bar Academy reaches a diverse audience, with backgrounds and skill levels of all ranges- providing them with skills, knowledge, and the techniques they need to improve their personal and professional lives. 7shifts is a modern labor management platform, designed by restaurateurs, for restaurateurs. Effectively labor management is more important than ever to ensure profitability and restaurant success. Trusted by over 400,000 restaurant professionals, 7shifts gives you the tools you need to streamline labor operations, communicate with your team, and retain your talent. Best of all 7shifts integrates with the POS and Payroll systems you already use and trust (like Toast!) turning labor into a competitive advantage for your business. Restaurant Unstoppable members get 3 months, absolutely free. MarginEdge is completely free for new customers until September. No setup fees. No integration fees. No commitment. Take your back office paperwork down to 2-3 minutes a day while creating real-time financial views to inform your path ahead. Knowledge bombs Which "it factor" habit, trait, or characteristic you believe most contributes to your success? Loyalty What is your biggest weakness? Loyalty What's one question you ask or thing you look for during an interview? Are you an empathetic person? What's a current challenge? How are you dealing with it? Managing growth Share one code of conduct or behavior you teach your team. Empathy What is one uncommon standard of service you teach your staff? Patience What's one book we must read to become a better person or restaurant owner? Fierce Conversations: Achieving Success at Work & In Life, One Conversation At A Time by Susan Scott GET THIS BOOK FOR FREE AT AUDIBLE.COM  What's one thing you feel restaurateurs don't know well enough or do often enough? See their team members as humans Name one service you've hired. Milan Marketing What's one piece of technology you've adopted within your restaurant walls and how has it influence operations? Clover and TrazOro If you got the news that you'd be leaving this world tomorrow and all memories of you, your work, and your restaurants would be lost with your departure with the exception of 3 pieces of wisdom you could leave behind for the good of humanity, what would they be? Lead by example Your only as strong as your team Attention to detail and quality control are keys factors in a successful business Contact info: Instagram: @halelifebakery Email: laura@halelifebakery.com Thanks for listening! Thanks so much for joining today! Have some feedback you'd like to share? Leave a note in the comment section below! If you enjoyed this episode, please share it using the social media buttons you see at the top of the post. Also, please leave an honest review for the Restaurant Unstoppable Podcast on iTunes! Ratings and reviews are extremely helpful and greatly appreciated! They do matter in the rankings of the show, and I read each and every one of them. And finally, don't forget to subscribe to the show on iTunes to get automatic updates. Huge thanks to Laura McCutcheon for joining me for another awesome episode. Until next time!   Restaurant Unstoppable is a free podcast. One of the ways I'm able to make it free is by earning a commission when sharing certain products with you. I've made it a core value to only share tools, resources, and services my guest mentors have recommend, first. If you're finding value in my podcast, please use my links!

Do you know the questions you should ask to ensure a happy, fulfilling, and lasting relationship? More importantly, do you know who you ask them to? (Hint: sometimes, the correct answer is yourself). Conversations are the backbone of a relationship, but that doesn't mean we know how to have them. Whenever one stops working, it's a safe bet that it's because of a breakdown of communication, be it not ensuring each other knows what's expected of them, or simply allowing a disconnect to take hold. Friend of the show and New York Times bestselling author, Susan Scott, founded Fierce in 2001, after 13 years of leading CEO think tanks and over 10,000 hours conversing with senior executives led her to realize that, while no single conversation is guaranteed to change the trajectory of a career, business, or life, any conversation can. This led to her sharing her valuable knowledge in the form of the Fierce book series, starting with the award-winning Fierce Conversations: Achieving Success at Work and in Life, One Conversation at a Time. Now, she's turning her insights toward the world of romance with the upcoming Fierce Love: Creating a Love That Lasts, One Conversation at a Time, so she joins us to lay everything out there: where do we go wrong in our love lives and what can we do to align them with our ONE Thing?THE ONE THING TO IMPLEMENT FROM THIS EPISODESusan Scott's philosophy is to take things one conversation at a time, but to really maximize what we get out of each one. Those conversations require us to think and define the parameters of what we want to get out of them – and, sometimes, that'll mean that we have the conversation with ourselves. That's the best way to discover our relationship ONE Thing. To learn more, and for the complete show notes, visit: the1thing.com/pods.In this episode, you will learn...[02:30] What inspired Susan to venture away from business and toward romance[13:50] Some of the myths that derail relationships[21:30] The most important conversations you can have[28:20] Susan's best advice for people starting their search for answersLinks & Tools From This Episodesusan@fierceink.com - email Susan and she'll alert you when the book is available to orderRead Susan's first book: Fierce Conversations: Achieving Success at Work & in Life, One Conversation at a Time--Do you sometimes wish your home were smarter?Somfy is an organization that creates motorized solutions that automate and connect blinds, shades, blades, rolling shutters, and so much more. Controlling the light that enters your house should not be such a hassle. Create your ideal smart home through Somfy.You can learn more or connect with a dealer by visiting somfysystems.com/podcast.--Do you run a small business?Small business owners wear a lot of hats. Some of those hats feel incredible. However, filing taxes and running payroll... well, for most of us, they don't feel great. They're definitely not our ONE thing. That's where Gusto comes in to help you make payroll, taxes, and HR easy. So ask yourself: is it time to take off some of your hats?You can get three FREE months when you run your first payroll at Gusto.com/ONE.--When you're busy, it can be a challenge to get dinner on the table every night.Sovereignty creates game-changing supplements to help your focus and your sleep. Their focus blend uses CBG and adaptogens to deliver results you can feel almost instantly. And their sleep blend calms the mind and body while helping you fall asleep and stay asleep.Visit sov.live and use code “ONE” for 20% off your first purchase.

In this week's podcast we talk about the importance of effective communication and what Susan Scott in her excellent book Fierce Conversations: Achieving Success at Work & in Life, One Conversation at a Time, calls, “fierce conversations”. Overall, most of us could be much better communicators. Too frequently we attempt to express ourselves and find that what we had hoped to convey has been received in a manner that we had not intended or expected. With our incresased use of emails, texts, tweets and the like, I see this getting worse, not better over time.Scott asserts that the next frontier of exponential growth, the place you will find a new and sustainable competitive edge, lies in the area of human connectivity – internally with staff and externally with your marketplace. This assertion is supported by leading edge research groups such as McKinsey & Company where words like heighted connectivity, more purposeful, more human, and emphasis on employees' need for affirmation, social chohesion, purpose and meaning are being increasingly used - all postive impacts of deep dialogue and effective communication. We have an opportunity to do things differently as we begin to emerge from the realities of the pandemic. According to Scott, “Conversation = Relationship”. Make your conversations truly great ones! Tips and insights in today's podcast. Hope you will join me! About the Host: Susan has worked with people all her life. As a human resource professional, she has specialized in all aspects of employment, from hiring to retirement. She got her start as a national representative for a large Canadian union. After pursuing an undergrad degree in business administration, Susan transitioned to HR management, where she aspired to bring both employee and management perspectives to her work. She retired from her multi-decade career in HR to pursue writing, coaching, and consulting, and to be able, in her words, to “colour outside the lines.” She promises some fun and lots of learning through this podcast series. Susan is also the author of Leadership Inside Out: Effecting Change from Within. She holds a Master of Arts degree in Leadership and Training. If you wish to contact Susan, she can be reached through any of the following: Website: https://www.effectingchangefromwithin.comEmail: susangney@gmail.comLinked In: https://www.linkedin.com/in/susan-ney-197494Facebook: https://www.facebook.com/susan.ney.5/Book: Leadership Inside Out: Effecting Change from Within at Amazon Resources noted in the podcast: ⦁ Fierce Conversations: Achieving Success at Work & in Life, One Conversation at a Time by author Susan Scott⦁ Dialogue: The Art of Thinking Together by author Willliam Isaacs⦁ McKinsey & Company article https://www.mckinsey.com/business-functions/organization/our-insights/organizing-for-the-future-nine-keys-to-becoming-a-future-ready-companyThe On-line course “Clarity and Choice”Currently being developed. If you are interested in learning more, connect with Susan at susangney@gmail.com Thanks for listening!It means so much that you listened to this podcast! If you know of anyone else who might find this series of interest, please share it on your favourite podcast platform.Subscribe to the podcastIf you wish to receive automatic notifications as new podcast episodes are made available, please subscribe on your favourite podcast platform.Leave a reviewEvery bit of feedback offered helps make this a value-packed part of your week and is appreciated. Ratings and reviews from listeners are used to improve the podcasts. They also help others find this series, so reviews are very much appreciated!

We're getting hyped for PMLX on August 24, 2021, and are excited to share another BONUS episode from last year's PMLX event with Susan Scott, the bestselling author of Fierce Conversations.  Property managers have dozens of conversations every day, but are those conversations effective? Are they positively affecting your relationships? During this episode, Susan Scott breaks down what she means when she says, “the conversation IS the relationship.  Don't miss out! Register for PMLX 2021 today! http://pm-xchange.com 100% of proceeds from PMLX 2021 support NARPM's Charity Meals on Wheels: https://www.narpmconvention.com/past-presidents-charity-fundraiser Follow the conversation PMs are having about this and more at https://www.facebook.com/groups/pmxchange Stay up to date on events and resources at https://rbp.secondnature.com Be sure to subscribe and never miss an episode!

We're getting hyped for PMLX on August 24, 2021, and are excited to share another BONUS episode from last year's PMLX event with Susan Scott, the bestselling author of Fierce Conversations.  Property managers have dozens of conversations every day, but are those conversations effective? Are they positively affecting your relationships? During this episode, Susan Scott breaks down what she means when she says, “the conversation IS the relationship.  Don't miss out! Register for PMLX 2021 today! http://pm-xchange.com 100% of proceeds from PMLX 2021 support NARPM's Charity Meals on Wheels: https://www.narpmconvention.com/past-presidents-charity-fundraiser Follow the conversation PMs are having about this and more at https://www.facebook.com/groups/pmxchange Stay up to date on events and resources at https://rbp.secondnature.com Be sure to subscribe and never miss an episode!

In this episode, we talk with Dr. Rahn Franklin and Dr. Val Stokes about inclusive excellence and their passion for cultivating inclusion on an educational campus. They share the foundational goals: build belonging and dignify differences. We also discuss how can prioritize diversity and embed equity, access and inclusion into systems.Book Recommendations:The Liturgy of Politics: Spiritual Formation for the Sake of Our Neighbor, Kaitlyn Schiess and Michael WearNo Longer Strangers: Transforming Evangelism with Immigrant Communities, Eugene Cho, Samira Izadi Page, et al.Fierce Conversations: Achieving Success at Work and in Life One Conversation at a Time, Susan Scott

Susan Scott is a bestselling author and leadership development architect who has enabled top executives worldwide to engage in vibrant dialogue with one another, with their employees, and with their customers for two decades. Susan and her company are committed to large scale and individual transformation through the principles set forth in Susan's books and her company's customized corporate training programs. For 13 years, Susan ran think tanks for CEOs and designed and delivered training to peers working with CEOs in 18 countries. In 2002, Fierce Conversations Achieving Success at Work and in Life, One Conversation at a Time, was published in 4 countries and, shortly thereafter, was listed on The Wall Street Journal and UPI best seller lists, and was one of USA TODAY'S top 40 business books of 2002. Her much anticipated second book Fierce Leadership: A Bold Alternative to the Worst Best Practices of Business Today was published September 15, 2009. In its debut week, the book was listed on The Wall Street Journal and The New York Times best seller lists. What you'll learn about in this episode: What all losses have in common How to respond to hostile confrontations The key to leadership Questions to ask to avoid making assumptions What our most valuable currency is Resources: Website: https://fierceinc.com/ LinkedIn: https://www.linkedin.com/in/susan-scott-1b63388/ https://www.linkedin.com/company/fierce-inc-/ Facebook: https://www.facebook.com/FierceConversations/ Twitter: https://twitter.com/fierce_inc Getting It Right Susan Scott is a bestselling author and leadership development architect. She's helped business owners and their teams communicate verbally for two decades. For 13 years, Susan ran Think Tanks with CEO's and through her work realized that every loss and every gain comes down to one conversation. Often leaders are focused on being right rather than getting it right, leading them to fall short of brilliance. Our lives succeed or fail gradually, then suddenly – one conversation at a time. Ultimately Susan would like to have fewer conversations that accomplish more. In this episode of the Intentional Greatness podcast, Susan joins us and shares how to have successful conversations that may possibly change the trajectory of your life. Speaking With Love Susan's brand is built on the word fierce. She believes that you cannot fake fierce conversations. If you ask someone to elaborate or explain you should mean it. Susan explains how critical it is for leaders to listen to the thoughts and suggestions of their team members. You will find that the answers are always in the room. Asking for honest feedback can invite unwanted or hostile confrontation. During these uncomfortable moments, Susan suggests that you take a moment to ask, “what would love do in this situation?” Speaking with love will provide space to get to the root of the conversation. Don't Make Assumptions Susan finds that most humans make up stories about people, and then behave as if the stories are true. We should never make assumptions. Susan suggests that people focus on getting the facts in conversations, this will lead to less blame. She says that the key to a good leader is the person who can describe a scenario without any blame. Blame masks the valuable message that people need to hear.

In this episode of Cultivate your Culture, we are joined by Susan Scott. Susan founded Fierce in 2001 after 13 years leading CEO think tanks and more than 10,000 hours of conversations with senior executives. Over the past two decades, she has shared her expertise with clients through her keynote presentations, TedX Talks, and award-winning books, Fierce Conversations: Achieving Success at Work and in Life, One Conversation at a Time, and Fierce Leadership: An Alternative to the Worst “Best” Practices of Business Today. She holds a Bachelor of Arts degree in English from Hobart and William Smith Colleges.Susan is a popular and sought-after Fortune 100 public speaker, and renowned leadership development architect. Known for her bold yet practical approach to executive coaching and leadership development, Susan has been challenging people to say the things that are hard to say for over two decades. Connect with Susan via her website.The host, Zoran Stojkovic believes that we are all born to flourish in work and life. Through his company, Kizo, he equips organizations and people with culture and mindset tools to reach full engagement through powerful workshops, memorable keynotes, and transformative individual consultations.Support the show (https://www.buymeacoffee.com/cultivatepod)

Download a year’s worth of https://www.leadershipactionlist.com/ (weekly action steps to improve your leadership) FREE! Luis Gonzáles is a communications consultant, coach, and trainer with more than 25 years of experience in helping improve business outcomes for organizations. Currently, he works closely with CEOs, leaders, and individuals, positively impacting business outcomes through effective communication in global, multicultural, and remote work team settings. Luis has lived and worked in India, México, and Brazil. He is a keynote speaker and a member of the Association for Training and Development (ATD), Association of International Educators (NAFSA), and the Society for International Education, Training, and Research (SIETAR). LEADERSHIP INSIGHTS Ask yourself (and help others ask), “Given the current reality, what can I do to get a different result?” How you look at things matters: Life is either a bowl of cherries or the pits! Accountability can’t be trained. But having conversations with those who have a victim mindset can break people out of that mindset into an accountable mindset. Get curious in order to make the best decisions. QUESTIONS TO INSPIRE US TO ACTION What is some lesson, saying, or experience that continues to influence your leadership to this day? Our careers, our companies, our relationships, and our lives either succeed or fail—gradually, then suddenly—one conversation at a time. Use three descriptors to finish this sentence: “A leader is…” One who leads by example, one who asks questions (including of those who have a different perspective), and one who demonstrates vulnerability, accountability, and humility. What is a question that leaders should be asking either themselves or others? Is there more to the story here/what am I missing? What book would you recommend to leaders? Fierce Conversations: Achieving Success at Work & in Life, One Conversation at a Time by Susan Scott. If you could get every listener to start doing something THIS week to help them be a better leader, what would it be? Get curious and ask questions—starting with yourself then in your conversations. As a general life principle, is it better to ask “why?” or “why not?” “Why?” because it gives the information needed for life. But “why not?” helps to push boundaries and encourage action. CONNECT WITH LUIS LinkedIn: https://www.linkedin.com/in/luisgonzales/ (in/luisgonzales) Website: https://fierceinc.com/ (https://fierceinc.com/) Email: luis@fierceinc.com CONNECT WITH JOSH Instagram: https://instagram.com/joshuafriedeman (@joshuafriedeman) Email: josh@friedemanleadership.com Want a FREE list of weekly action steps to improve your leadership? Download the https://www.leadershipactionlist.com/ (Leadership Action List) TODAY!

Susan Scott is a best-selling author, a popular and sought-after Fortune 100 public speaker, and a renowned leadership development architect. Susan founded Fierce in 2001 after 13 years leading CEO think tanks, more than 10,000 hours of conversations with senior executives, and one epiphany: While no single conversation is guaranteed to change the trajectory of a career, a business, or a life—any conversation can. Designing and delivering training for peers working with CEOs in 18 countries, Susan developed a sharp eye for what works and what doesn’t work in building profitable organizations. In 2002, after many requests, Susan decided to share her insights in a book. The result was the award-winning Fierce Conversations—Achieving Success at Work and in Life, One Conversation at a Time. Published in four countries, it was recognized on The Wall Street Journal and United Press International bestseller lists and named one of USA TODAY'S top 40 business books of 2002. Now, hear her take on the Essential 11 questions. More places you can find Susan: Website - https://fierceinc.com Linkedin - Susan Scott Book - Fierce Conversations: Achieving Success at Work and in Life One Conversation at a Time

The Juno Summit is a fundraiser for Juno Smith who has B-Cell Acute Lymphoblastic Leukemia. Katie Lambert joins us with details about one of the largest events on tap for the house cleaning industry. April 23-25, 2020 in Fort Collins, Co. Building a support system for your small business is an important lifeline to have. Strong safety nets are built from strong social connections. Knowing how to build relationships with other professional house cleaners is an important part of preparing for life's challenges. It can happen to anyone and the unexpected costs can tank your cleaning business. Among the best of the best are Chad Henley, Rohan Gilkes, Kedma Ough, Ajia Holiday and Laura Lambert Smith (whose daughter is Juno). Don't miss this one of a kind event designed to inspire, and guide you in your business while helping lift another up. *** YOU CAN PARTICIPATE HERE *** SEND CARDS TO: Juno Smith c/o All Star Cleaning, 120 W Saturn Dr, Fort Collins, CO 80525 SEND DONATIONS TO PAYPAL – loveindiee@gmail.com CONTRIBUTE TO GOFUNDME – https://www.gofundme.com/f/juno-summit  ATTEND THE JUNO SUMMIT – https://JunoSummit.com  Today's #AskaHouseCleaner sponsors are Savvy Cleaner Training for house cleaners and maids. *** CONNECT WITH KATIE LAMBERT *** WEBSITE: http://www.cleanqueendenver.com/ *** CALENDAR OF EVENTS FOR HOUSE CLEANING TRAINING *** https://SavvyCleaner.com/Calendar-of-Courses  *** MOST REQUESTED LIST OF CLEANING STUFF I USE *** https://www.Amazon.com/shop/AngelaBrown  *** MORE VIDEOS ON THIS TOPIC *** What Is Leukemia? | Cincinnati Children's - Cincinnati Children's - https://www.youtube.com/watch?v=qYwHLfbGfF4  Building Connections: How to Be A Relationship Ninja | Rosan Auyeung-Chen | TEDxSFU - TEDx Talks - https://youtu.be/cBmMZFMPf18  The Introvert's Guide To Networking - Charisma on Command - https://youtu.be/0r1LTe5KkSA  The art of active networking | Mark E. Sackett | TEDxFultonStreet - TEDx Talks - https://youtu.be/IjSPfGsaC3g  Business Networking: How to Build Professional Relationships - Andrew LaCivita - https://youtu.be/7p1dVbuq-7Y  *** GOOD KARMA RESOURCES FROM THIS EPISODE *** These good karma links connect you to Amazon.com and affiliated sites that offer products or services that relate to today’s show. When you click on the links and buy the items you pay the exact same prices or less than if you found the links on your own elsewhere. The difference is that we make a small commission here at the show for sharing these links with you. So, you create good karma by supporting 8 families who work on this show. Crucial Conversations Tools for Talking When Stakes Are High, Second Edition - https://amzn.to/2vagQpC  Never Eat Alone, Expanded and Updated: And Other Secrets to Success, One Relationship at a Time - https://amzn.to/2VT7Wb0  Fierce Conversations: Achieving Success at Work and in Life One Conversation at a Time - https://amzn.to/2PYTbQc  Captivate: The Science of Succeeding with People - https://amzn.to/2wFSDba  Give and Take: A Revolutionary Approach to Success - https://amzn.to/2TEuyut  Principles: Life and Work - https://amzn.to/2TAHJMR  *** CONNECT WITH ANGELA ON SOCIAL MEDIA *** LinkedIn: https://www.linkedin.com/in/savvycleaner/  Facebook: https://Facebook.com/SavvyCleaner  Twitter: https://Twitter.com/SavvyCleane  Instagram: https://Instagram.com/SavvyCleaner  Pinterest: https://Pinterest.com/SavvyCleaner  *** GOT A QUESTION FOR A SHOW? *** Email it to Angela[at]AskaHouseCleaner.com Voice Mail: Click on the blue button at https://askahousecleaner.com  *** HOUSE CLEANING TIPS VAULT *** (DELIVERED VIA EMAIL) - https://savvycleaner.com/tips  *** FREE EBOOK – HOW TO START YOUR OWN HOUSE CLEANING COMPANY *** http://amzn.to/2xUAF3Z  *** PROFESSIONAL HOUSE CLEANERS PRIVATE FACEBOOK GROUP *** https://www.facebook.com/groups/ProfessionalHouseCleaners/  *** VRBO AIRBNB CLEANING FACEBOOK GROUP *** https://www.facebook.com/groups/VRBO.Airbnb.Cleaning/  *** LOOKING FOR WAY TO GET MORE CLEANING LEADS *** https://housecleaning360.com  *** SPONSORSHIPS & BRANDS *** We do work with sponsors and brands. If you are interested in working with us and you have a product or service that is cohesive to the cleaning industry read this: https://savvycleaner.com/product-review *** THIS SHOW WAS SPONSORED BY *** SAVVY CLEANER - House Cleaner Training and Certification – https://savvycleaner.com  MY CLEANING CONNECTION – Your hub for all things cleaning – https://mycleaningconnection.com  HOUSECLEANING360.COM – Connecting House Cleaners with Homeowners – https://housecleaning360.com  SAVVY PERKS – Employee Benefits for Small Business Owners – https://savvyperks.com VRBO AIRBNB CLEANING – Cleaning tips and strategies for your short-term rental https://TurnoverCleaningTips.com  *** VIDEO CREDITS *** VIDEO/AUDIO EDITING: Kristin O https://savvycleaner.com/reviews/kristin-o  HOST: Angela Brown https://savvycleaner.com/reviews/angela-brown  PRODUCER: Savvy Cleaner https://savvycleaner.com 

In this week's episode of the Jackson Hole Connection, Stephan visits with Frances VanHouten. Fran is a consultant, facilitator and a prolific reader. Fran made her way out to Jackson from New Hampshire in 1997 after her husband at the time landed a job as the town administrator on a fishing trip.  In this episode, Stephan and Fran talk about emotional intelligence, mediation, the importance of listening and the power of a deep breath. To directly connect with Fran, visit the contact section on http://www.rainmakercoaching.com/ (RainMakerCoaching.com).  Fran's Book Recommendations: https://www.amazon.com/Conceptual-Blockbusting-Guide-Better-Ideas/dp/1541674049/ref=sr_1_2?crid=3U3Q7DH64IW92&keywords=conceptual+blockbusting&qid=1570639294&sprefix=conceptual+bl%2Caps%2C213&sr=8-2 (Conceptual Blockbusting: A Guide To Better Ideas) https://www.amazon.com/Artists-Way-25th-Anniversary/dp/0143129252/ref=sr_1_1?crid=31RXQ0JMI1BJ0&keywords=the+artists+way&qid=1570639358&sprefix=the+artists%2Caps%2C217&sr=8-1 (The Artist's Way) https://www.amazon.com/Fierce-Conversations-Achieving-Success-Conversation/dp/0425193373/ref=sr_1_2?crid=19E4F4YXMNXT9&keywords=fierce+conversations&qid=1570639405&sprefix=Fierce+C%2Caps%2C221&sr=8-2 (Fierce Conversations: Achieving Success at Work & in Live, One Conversation at a Time) https://www.amazon.com/Switch-Change-Things-When-Hard/dp/0385528752/ref=sr_1_2?crid=20XSTF1KKJQ7D&keywords=switch+chip+heath+and+dan+heath&qid=1570639487&sprefix=switch+chip%2Caps%2C212&sr=8-2 (Switch: How To Change When Change Is Hard) https://buddypegs.com () This week's sponsor is https://buddypegs.com (Buddy Pegs Media!)  About Buddy Pegs If you're a parent today, you're familiar with the struggle with navigating the modern, digitally fueled childhood. What you may not be familiar with is the year over year rise in childhood depression, anxiety, obesity, and suicide. Well, our guest today believes that bicycle riding is a wonderful way to build confident kids and connected families.  Scott Fitzgerald is the Founder and CEO of Buddy Pegs Media – a Family Adventure Media company that celebrates cycling through children's books and podcasts and classes that teach bicycle riding to children between 2 and 7 years old. After selling the popular local bike shop Fitzgerald's Bicycles, Scott and his wife Jannine built Buddy Pegs Media and Buddy Pegs Learn To Ride to keep fueling their mission to create happier, more successful children, a healthier lifestyle for families, and social impact. Thinking “lifestyle business”? Think again. The US Children's Publishing Industry generates $3.5B annually, The Kids' Sports Industry generates $15B annually, and children under 12 influence $500B in annual purchasing in the US. This September (2019), the Buddy Pegs team relocated temporarily to Bentonville, AR to launch a full model of classes, camps, and events across North West Arkansas before scaling nationwide. Do you enjoy The Jackson Hole Connection? Please subscribe, rate and review our podcast wherever you listen. Tune in every Thursday for a new episode of The Jackson Hole Connection.  Want to be a guest on The Jackson Hole Connection? Email us at connect@thejacksonholeconnection.com  Music in this episode is provided by Luke Taylor. The Jackson Hole Connection is edited byhttps://www.linkedin.com/in/michaelmoeri ( Michael Moeri). Website and social media support byhttp://hiretana.com/ ( Tana Hoffman).  

How do you tell when something is just a quick rant, and when something actually matters? Well, we’ve got a story about that. Or a series of rants, as the case may be.  Why is that important for business?  Rants are specific to the people you tell them. What bothers you doesn’t necessarily bother other people. But these are the things that are the poppy seeds between the teeth in an organization that end up causing tension. If everyone agrees that about the poor etiquette, then you can course correct from there. But what if there is disagreement on whether it’s okay to even be upset about it? Often, people see a dismissal of what bothers them through a lens not of this concern doesn’t matter, but I don’t matter.  The answer, as usual lies in conversations, and about not shying away from having conversations about things, even if they feel silly. “While no single conversation is guaranteed to transform a company, a relationship, or a life, any single conversation can.” (Susan Scott, Fierce Conversations: Achieving Success at Work and in Life One Conversation at a Time. https://www.penguinrandomhouse.com/books/289515/fierce-conversations-revised-and-updated-by-susan-scott/9780425193372/) A great way to start these conversations is as Brene Brown suggests: “the story I’m making up is…” https://www.businessinsider.com/brene-browns-biggest-life-hack-is-a-simple-phrase-2015-8 Tell people what your assumptions are right up front. At least start there. Otherwise you might end up the subject of someone else’s rant.  What story do you want to tell? So, that's our story... now, we want to hear yours! Pull up a chair and join the conversation in our Facebook Group: bit.ly/shmsgroup OR...  Shoot us an email: talktous@soheresmystory.com Connect with @SHMSpodcast on Twitter: https://twitter.com/shmspodcast  Text the word STORY to 345345 to get access to bonus content and weekly episode delivery.   Want to support us? Love this podcast? Please tell your friends, post about us, or take a moment to review us & subscribe on iTunes, Stitcher, or wherever you listen to the podcast!

Welcome to The New Leader Podcast. I'm your host, Ian Daley and today I'm really excited to have Joanne Shields with us. Joanna is the co-founder of StarFish Learning Inc, as well as a talented facilitator, designer and consultant. She specializes in enabling organizations and individuals to excel through the application of powerful learning experiences. Joanna has worked with many leaders over the years as a consultant, and brings with her insights that I know you will find a lot of benefit from today. In this episode, we are going to look at: what separates the best leaders from the rest, how to stay on top of it all without drowning in a sea of distractions (e.g., email, social media), planning and discipline, setting boundaries, and productivity and enjoyment. I hope you enjoy this one.   Joanne's Experience as a New Leader I had four direct reports – two of them were younger than me, and I felt like I could connect with them. I felt like they were at a similar age and stage to me. The two older women, I was terrified of. I thought there was no possible way they were ever going to learn or listen or be led by me. I would say my real strength, and what I focused on as a new leader, was understanding that I would make mistakes, and being transparent about that. I worked collaboratively with all of my staff to co-create and understand how I can best support and coach them. Although I will say I was probably not a very good coach back then; I probably did a lot more telling than asking. But I do think my intention really was to connect with them at the head level and at the heart level. I believe that if you ask them, even today, that's what they would say, that I had a real desire and intention to help support them and to help them grow and develop their potential. Biggest Failure as a Leader My biggest failure probably is not being willing to have tough conversations early on. I think that's very tough for leaders, especially new leaders. We always want to bring the positive side, the supportive side, the collaborative side to our discussions. But I really believe that what we don't talk about and what we sort of gloss over can get in the way – not only of performance, but also the relationships that we build with our people. If I had to give a piece of advice to a new leader, I would say find a way to approach those tougher conversations. There's lots of good reference material out there – Fierce Conversations, Crucial Conversations. And do that in the spirit of development and support. As we always say, you need to be firm with the problem and the actions that are going to be taken clearly state your expectations. But also be sensitive to the people side of the issue. I think that if I had learned that earlier on, it probably would have saved me a lot of grief. What Makes a Great Leader From what I've seen, from the leaders that I've worked with, there are a couple of things that stand out. The first one for me is the whole analogy of being the kingmaker, not the king. How do we really equip our people to reach their potential? Challenge them, but don't stretch them beyond reason. How do we give them opportunities to grow and develop and to really shine in the organization and with their customers? I think great leaders know how to do that. They know when to ask and when to tell. They know when to be giving a lot of direction, and when to be giving a little bit of direction. But at the end of the day, I really feel like they get tremendous fulfillment, and really get very jazzed up when their people do well. And I think that's authentic. Links and Resources Connect with Joanna: LinkedIn Visit their website: http://www.starfishlearning.com/cms2/ Fierce Conversations: Achieving Success at Work and in Life One Conversation at a Time by Susan Scott Crucial Conversations: Tools for Talking When Stakes Are High, Second Edition by Kerry Patterson, Joseph Grenny, Ron McMillan and Al Switzler Radical Candor: Be a Kick-Ass Boss Without Losing Your Humanity by Kim Scott Good to Great: Why Some Companies Make the Leap and Others Don't by Jim Collins The Coaching Habit: Say Less, Ask More & Change the Way You Lead Forever by Michael Bungay Stanier

If you want to live an extraordinary life, you have to master something – but it only has to be ONE thing.   For many of us, mastering the ability to communicate with other people, or connect with others, is the ONE thing that will make everything else easier or unnecessary.   Today, we sit down with someone who has mastered the art of asking great questions: Susan Scott, the author of Fierce Conversations. This episode is so meaningful for us, and we think it will mean just as much for you because Susan models a Fierce Conversation live.   If you put yourself in our shoes and answer each question honestly, you will experience how profound having Fierce Conversations can be, and what will be possible if you invite more conversations like these into your relationships.     The ONE Thing to Implement From This Episode: Identify a relationship in your life that is not where you want it to be; a relationship that matters to you, and is hurting.   If the conversation IS the relationship, what do your conversations have to look like moving forward so that you can feel better about where that relationship is?   Remember, this talk doesn't have to be intense or negative – it can come from a place of love, and it can be delivered with candor and care.   In this episode you will learn... [12:30] What the 4 goals of a Fierce Conversation are. [19:00] ONE thing that many business owners are doing that ruins their businesses (and their relationships). [25:15] the ONE thing you can do to make connecting on a deeper level easier. [36:30] What a Fierce Conversation sounds like. [1:00:30] How you can leverage Fierce Conversations in your life.   Links & Tools From This Episode Learn more about Fierce Conversations at FierceInc.com Connect with Fierce Inc: Facebook | Twitter | LinkedIn   Fierce Conversations: Achieving Success at Work & in Life, One Conversation at a Time    --   Are you hiring?   Gary Keller once said, “If you want to live an extraordinary life, it requires that you master something – and it only has to be ONE thing.” Geoff chose to master recruiting great people, so we know that finding the right people can be a huge challenge. That’s why we’re excited to introduce you to ZipRecruiter, a platform that finds the right job candidates for you. In fact, 80% of employers who post a job get a qualified candidate in just one day.   And ZipRecruiter is inviting listeners of The ONE Thing to try for FREE – all you have to do is go to ziprecruiter.com/produktive.   --   What are you trying to achieve?   As a listener of The ONE Thing, we know you are striving to achieve extraordinary results in a specific area of your life. The question is, how do you go from where you are today to extraordinary? We’ve learned that you have to commit to surrounding myself with people who are where you want to be, which is why we are excited to share an event called Relentless MV.   If you’re looking to get in a room with world class motivators who can help you gain the mental edge to push yourself to the next level and maximize your potential, you should consider joining Geoff in Martha’s Vineyard September 28th - 30th.   And you can use code “the1thing” to get $500 off your ticket at relentlessMV.com! -- Production & Development for The ONE Thing Podcast by Podcast Masters

Don’t miss the aftershow here! http://2questions.tv/the-2questions-tv-after-show/In today’s episode, Susan talks with Susan Scott, who founded Fierce in 2001 after 13 years leading CEO think tanks, and having more than 10,000 hours of conversations with senior executives. She’s the author of “Fierce Conversations: Achieving Success at Work & in Life, One Conversation at a Time.”The Susans discuss the concept of fierce, the willingness to have deep and meaningful conversations, and how our lives can change.Susan’s website: https://www.fierceinc.comSusan’s book: https://amzn.to/2MIGyW3Watch the After Show here: http://2questions.tv/the-2questions-tv-after-show/Susan’s websites:Everything Susan: http://suebmoe.com2Questions.TV: http://2Questions.TVBaroncini-Moe Executive Coaching: http://susanbaroncini-moe.comBusiness in Blue Jeans: http://businessinbluejeans.comShare your thoughts in the comments below!Equipment used for this video:- Zoom.us- Blue Yeti Microphone- MacBook Pro Subscribe to 2QuestionsTV for more interviews and behind the scenes footage! See acast.com/privacy for privacy and opt-out information.

If you want to live an extraordinary life, you have to master something – but it only has to be ONE thing.   For many of us, mastering the ability to communicate with other people, or connect with others, is the ONE thing that will make everything else easier or unnecessary.   Today, we sit down with someone who has mastered the art of asking great questions: Susan Scott, the author of Fierce Conversations. This episode is so meaningful for us, and we think it will mean just as much for you because Susan models a Fierce Conversation live.   If you put yourself in our shoes and answer each question honestly, you will experience how profound having Fierce Conversations can be, and what will be possible if you invite more conversations like these into your relationships.     The ONE Thing to Implement From This Episode: Identify a relationship in your life that is not where you want it to be; a relationship that matters to you, and is hurting.   If the conversation IS the relationship, what do your conversations have to look like moving forward so that you can feel better about where that relationship is?   Remember, this talk doesn't have to be intense or negative – it can come from a place of love, and it can be delivered with candor and care.   In this episode you will learn... [12:30] What the 4 goals of a Fierce Conversation are. [19:00] ONE thing that many business owners are doing that ruins their businesses (and their relationships). [25:15] the ONE thing you can do to make connecting on a deeper level easier. [36:30] What a Fierce Conversation sounds like. [1:00:30] How you can leverage Fierce Conversations in your life.   Links & Tools From This Episode Learn more about Fierce Conversations at FierceInc.com Connect with Fierce Inc: Facebook | Twitter | LinkedIn   Fierce Conversations: Achieving Success at Work & in Life, One Conversation at a Time   --   Get your FREE audiobook copy of Fierce Conversations!   We cannot give a book a higher endorsement than we give Fierce Conversations. Learning how to communicate on this level can truly change your life.   If you go to audible.com/onething or text ONETHING to 500500, you can create a free account and get a free credit for your first book – we suggest you make it Fierce Conversations. --   Production & Development for The ONE Thing Podcast by Podcast Masters

Do you believe that hustling and working long hours will eventually make you successful? Gary Keller says that if you work long enough, you can muscle your way to a result… but you end up cheating yourself out of an extraordinary life. In this episode, we’re going to talk about how you can begin to make shifts so that you work a set number of hours, and then you actually live a life outside of your professional world.   The ONE Thing to Implement From This Episode: We hope this episode helps you think a little bit differently about how you invest your time so that you can live a more extraordinary life. Step 1: Get clear on your priorities. Head over to the1thing.com/resources to download a free copy of Your 411. Step 2: When you have clarity on your priorities, time block it on your calendar. Step 3: After your priorities are on your calendar, proactively identify the distractions that are most likely to pop up and think about how you will handle them in advance.   In this episode you will learn... [4:35] What it means to be efficient and effective with your time. [7:50] Why we sometimes feel busy, but don't feel like we're getting anything done. [9:25] How to leverage the potential of your 411 to focus on your priorities. [12:10] How you can take back your time by thinking BIG, and then acting small. [13:00] How you can proactively protect your time and finish your most important work.   AWESOME FREE RESOURCES FOR YOU! The Kick Ass Guide To Accountability Form your first power habit with your 66 Day Challenge Calendar Check out our awesome blog! [FREE Training] How to Start Time Blocking TODAY!   Links & Tools From This Episode Download a free copy of Your 411   -- Get a FREE audiobook that will sharpen your skillset! If you enjoy listening to podcasts, you probably also enjoy listening to audiobooks. That’s why Audible is sponsoring this episode. We’ve recently come across an incredible audiobook that is highly relevant to this episode: Fierce Conversations: Achieving Success at Work & in Life, One Conversation at a Time by Susan Scott. We’re using the book to sharpen our skillsets, and we think it’ll help you too. If you go to audible.com/onething, you can create a free account and get a free credit for your first book, which could be First Conversations.   -- Production & Development for The ONE Thing Podcast by Podcast Masters

Mathew Simonton joins the Human Resources for Small Business podcast to discuss the book Fierce Conversations: Achieving Success at Work and in Life One Conversation at a Time by Susan Scott. In this episode, Brandon and Mathew discuss the concepts in Fierce Conversations and give their overall review on the content. In this episode: - The seven principles in Fierce Conversations - How can we relate this book to our daily conversations with coworkers, family and friends? - What does "master the courage to interrogate reality" actually mean? - Words that make people become defensive by nature - How do we "be here, prepared to be nowhere else?" Host: Brandon Laws, Xenium HR Guest: Mathew Simonton Music Introduction By: "Cut and Dry Kevin MacLeod (incompetech.com) Licensed under Creative Commons "Attribution 3.0" http://creativecommons.org/licenses/by/3.0/"

Download the episode Being an effective leader of people and projects can often come down to having a good nose... Being able to sense that something just doesn't smell quite right!Learning to develop your ability to "sniff out problems" or "spot the tells"--those indications there are issues needing attention--is a key leadership skill developed through years of experience.It's also a theme of Susan Scott's new book released just this week entitled Fierce Leadership: A Bold Alternative to the Worst "Best" Practices of Business Today. I'm an enthusiastic admirer of Susan's book Fierce Conversations: Achieving Success at Work and in Life One Conversation at a Time and had the opportunity to catch up with Susan during this busy week of launching her new best seller.Would you like a free copy of Fierce Leadership? Just be the first person to contact me at podcast@i-leadonline.com. Also, if you haven't read Susan's book Fierce Conversations, here's a link to pick up a copy on Amazon.com.Do you have a friend or colleague who would benefit from interviews such as this one with Susan Scott? I invite you to send them a link to our podcast home page or to subscribe on iTunes.Special thanks to Susan Scott for joining us today! You can learn more about Susan and her company at http://www.fierceinc.com/. And thank you for joining us for this edition of The People and Projects Podcast!Enjoy the cast!