Podcast appearances and mentions of Jonathan Raymond

Once you hire the right people for your cafe you move on to the next decision, how to work with them to give them to set them and the business up for success. Too often the way we place and lead people is based on their job description and not so much based on their individual characteristics. How much better would your shop run if your team was given the opportunity to work in areas where they were strong and their weaknesses were not our dominant pre-occupation? Today we are goin to dive into this subject with a re-airing of a classic episode for 2019 all about working through strengths with my friend, Lisa Cummings!  Lisa Cummings is the founder of Lead Through Strengths, a firm dedicated to helping people use their strengths at work. Lisa and her team serve large teams and organizations to help them leverage the results of the CliftonStrengths (formerly StrengthsFinder) assessment. She is also the host of the popular Lead Through Strengths podcast. In this episode we are going to talk about the ways in which we can focus on and utilize our own strengths and facilitate the same opportunity for those we lead in the coffee shop.   Related episodes:  248 : The 5 Elements of Resourcing your Team 472: Why Technical Skill as a Leader is Not Enough w/ Jonathan Raymond, Refound, Author: Good Authority 415: The Best Lessons On How to Listen w/ Listening Expert, Oscar Trimboli

Creating and maintaining an elevated standard of hospitality is no easy task. It not only requires strategies and systems, but it requires that those providing the hospitality also experience it themselves. That people-first focus on employee satisfaction and sustainability matched with a high standard of training and a structure of operations to support  and nurture the culture is exactly what today's guests have created in their cafe.  Today we get to talk with the owners of Fount Coffee and Kitchen in Morrisville, NC!  Fount Coffee + Kitchen is owned by two husband and wife teams in Morrisville, North Carolina: Shawn and Kristen Preissner and George and Katie Kilgore. They are two local families that came together with a shared vision and passion for great coffee, food, and hospitality. They initially met in 2015, became great friends, put together a business plan, and opened the doors of Fount in December of 2018. Recognizing the need that existed in the Morrisville/Research Triangle Park community for both specialty coffee and a community gathering space, they sought to meet this need with premium menu offerings, elevated guest experience, and intentional workplace culture on the forefront of their mission. We discuss: The Founding Story of Fount Integration of corporate strategies that benefit small biz Why feedback from team members is crucial for continuous improvement. Fount Coffee's mission: to serve intentionally, excellently, and joyfully. Why the owners hold each other accountable to maintain discipline in operations. Prioritizing team morale and sustainability in the workplace. Celebrating team members' contributions. Why you should focus on financial health to allow for team investments. Efficient scheduling as a key to staff satisfaction. Barista work is more demanding than perceived. Why future growth must align with your values. Links: www.fountcoffee.com Instagram : @fountcoffee   Related episodes:  391 : Founder Friday! w/ Megan Wilson of Spuds Coffee in Ft. Lauderdale, Florida 343 : Founder Friday! “Curated Edition” | Hospitality + Meeting People Where They Are 194 : Encore Episode! Leadership in the Cafe: 10 Steps to being a People First Leader | Aired January 17 2017 446: Building a People-First Coffee Tech Culture w/ Jason “Double J” Johnson, Black Rabbit Service Co. 472: Why Technical Skill as a Leader is Not Enough w/ Jonathan Raymond, Refound, Author: Good Authority   ATTENTION CAFE OWNERS w/ 2+ Years of running your brick and mortar.... - LOOKING FOR A COMMUNITY OF SUPPORT, ACCOUNTABILITY, INSIGHT, AND ENCOURAGEMENT?  - The Key Holder Coaching Group master-mind are now taking new applicants for our 4th cohort launching in march!    Click below to fill out your application now! KEY HOLDER COACHING APPLICATION   INTERESTED IN 1:1 CONSULTING AND COACHING? If you are a cafe owner and want to work one on one with me to bring your shop to its next level and help bring you joy and freedom in the process then email  chris@keystothshop.com of book a free call now:  https://calendly.com/chrisdeferio/30min  Want a beautiful coffee shop? All your hard surface, stone, Tile and brick needs!  www.arto.com Visit @artobrick The world loves plant based beverages and baristas love the Barista Series!  www.pacificfoodservice.com  

In order to move to the next level of maturity and capacity, both as people and as a company, a coffee shop and its staff but be pursuing more than just checking off the day's work. Pursuing professional development is essential to bring efficiency, effectiveness, fulfillment, and even abundance into the conversation when we look at our operations. But what might that look like? Today we are going to be exploring how we can embrace professional development and provide consistent opportunities for growth to our staff as a way of investing both in them and the health of the coffee shop.  In th midst of the price increases across the industry, this is yet another way to lean into relationships that will yield higher returns for all involved. We cover: Why professional development is essential for the growth of coffee shops How a leaner, well-trained team can provide better service How raising prices requires raising standards in quality and service Investing in staff training for better customer experience Why baristas should be treated as professionals, not just workers Systematic training as a crucial component for consistency and quality Business skills are just as important as coffee skills for success Leadership development is necessary for effective management Why we need to pursue a culture of excellence that benefits both staff and customers  Remaining committed to developing profesionalization programs    Related episodes:  296: Holistic Barista Training w/ David Castillo of Go Get Em Tiger , Los Angeles Leaner Teams, Better Results 472: Why Technical Skill as a Leader is Not Enough w/ Jonathan Raymond, Refound, Author: Good Authority 426: Fostering a Culture of Continuous Improvement 339 : What Good Barista Training Produces 191 : Retraining your Staff on new Standards 489: Tips for Creating a Resilient Cafe ATTENTION CAFE OWNERS w/ 2+ Years of running your brick and mortar.... - LOOKING FOR A COMMUNITY OF SUPPORT, ACCOUNTABILITY, INSIGHT, AND ENCOURAGEMENT?  - The Key Holder Coaching Group master-mind are now taking new applicants for our 4th cohort launching in march!    Click below to fill out your application now! KEY HOLDER COACHING APPLICATION   INTERESTED IN 1:1 CONSULTING AND COACHING? If you are a cafe owner and want to work one on one with me to bring your shop to its next level and help bring you joy and freedom in the process then email  chris@keystothshop.com of book a free call now:  https://calendly.com/chrisdeferio/30min  Want a beautiful coffee shop? All your hard surface, stone, Tile and brick needs!  www.arto.com Visit @artobrick The world loves plant based beverages and baristas love the Barista Series!  www.pacificfoodservice.com  

 Wedle doniesień mediów, w skład gabinetu, poza premierem, mieliby wejść: kanclerz skarbu Rachel Reeves, minister spraw zagranicznych David Lamy oraz minister do spraw biznesu Jonathan Raymond.

The title of today's episode sounds like a no brainer, but you may or may not be surprised to know that it is way easier than you think to be this way when traIning baristas. It is not something that we set out to do, but is born from a confluence of insecurities, myopic focus, passion, and assumption. I say this as someone who has certainly lived it and wants to help you avoid making the same mistake.  Today on Shift Break we will be talking about how you can approach training in a way that lessens or avoids entirely the things where you are perceived as a jerk, in favor of being seen as an advocate and resource for success. It can be done!  Related episodes: SHIFT BREAK! How Long Should it Take To Train a Barista? You Need to Prioritize In-House Training! 331 : The 7 Deadly Sins of my Career 074 : The Life Changing Power of Good Authority w/ Jonathan Raymond 067 : 6 Truths About Power : The Responsible Approach to Power Dynamics in the Cafe INTERESTED IN CONSULTING AND COACHING? If you are a cafe owner and want to work one on one with me to bring your shop to its next level and help bring you joy and freedom in the process then email  chris@keystothshop.com of book a free call now:  https://calendly.com/chrisdeferio/30min    Thank you to out sponsors! Everything you need for back of the house operations https://rattleware.qualitybystainless.com/   The best and most revered espresso machines on the planet: www.lamarzoccousa.com  

This election has featured a lot of talk about ‘immigration' and ‘the border' but has been short on specifics. In this episode, you'll get those specifics. Specifically, you'll learn what was in H.R. 2, a Republican bill passed by the House, and you'll learn what was in the so-called bipartisan border bill which was killed by Donald Trump's loyalists in the Senate and which Kamala Harris has promised to revive as President. Which bill would actually solve the problems? Please Support Congressional Dish – Quick Links Contribute monthly or a lump sum via Support Congressional Dish via (donations per episode) Send Zelle payments to: Donation@congressionaldish.com Send Venmo payments to: @Jennifer-Briney Send Cash App payments to: $CongressionalDish or Donation@congressionaldish.com Use your bank's online bill pay function to mail contributions to: Please make checks payable to Congressional Dish Thank you for supporting truly independent media! Background Sources Recommended Congressional Dish Episodes Current Immigration Process Visas Accessed October 22, 2024. U.S. Department of State, Bureau of Consular Affairs. Accessed October 22, 2024. Boundless. Accessed October 22, 2024. Boundless. October 22, 2024. USAGov. September 3, 2024. U.S. Department of State, Bureau of Consular Affairs. Asylum August 1, 2024. USAFacts. Ted Hesson and Mica Rosenberg. June 5, 2024. Reuters. Accessed October 22, 2024. Migration Policy Institute. Unauthorized Immigration John Gramlich. October 1, 2024. Pew Research Center. Jeffrey S. Passel and Jens Manuel Krogstad. July 22, 2024. Pew Research Center. Backlog December 18, 2023. TRAC Immigration. Immigrant Detention Eunice Cho. August 7, 2023. American Civil Liberties Union. Irwin County Detention Center November 15, 2022. Senate Committee on Homeland Security and Governmental Affairs, Permanent Subcommittee on Investigations. Jonathan Raymond. November 15, 2022. 11 ALIVE. May 20, 2021. WABE. Molly O'Toole. May 20, 2021. The LA Times. C. Carlos Carreiro Immigration Detention Center in Bristol County, MA Ben Berke. May 21, 2021. The Public's Radio. December 15, 2020. Office of the Massachusetts Attorney General Civil Rights Division. Etowah County Detention Center in Gadsden, Alabama Erin Wise. April 15, 2022. ABC 33 40 News. Ted Hesson and Mica Rosenberg. March 25, 2022. Reuters. March 25, 2022. BirminghamWatch. March 25, 2022. U.S. Immigration and Customs Enforcement. Paul Moses. June 8, 2018. The Daily Beast. Glades County Detention Center in Moore Haven, Florida February 2, 2022. Freedom for Immigrants. Debbie Wasserman Schultz et al. February 1, 2022. South Texas Family Residential Center Accessed October 22, 2024. OpenSecrets. Sandra Sanchez. Updated June 24, 2024. Border Report. Ted Hesson. June 10, 2024. Reuters. Penalties for Illegally Entering Countries World Population Review. Bipartisan Border Bill Failure Ariana Figueroa. May 24, 2024. Missouri Independent. Catherine Rampell. May 23, 2024. The Washington Post. Mary Clare Jalonick and Stephen Groves. February 7, 2024. AP News. Mary Clare Jalonick and Stephen Groves. February 7, 2024. AP News. The Bills H.R. 2 Outline Division A - Border Wall Would require the Secretary of Homeland Security to resume “all activities” related to constructing a border wall between the US and Mexico that were planned by the Trump administration. Wall would have to be at least 900 miles long, and include not only a physical wall, but also surveillance towers, radars, seismic acoustic detection sensors, and 24 hour drone monitoring. Would require killing all carrizo cane and salt cedar plants along the Rio Grande River by releasing non-stinging wasps imported from Spain and France into the area. Would waive “all legal requirements” that would stand in the way of of building the wall. Division B - Immigration Enforcement and Foreign Affairs Would make it illegal to process asylum claims of individuals who: do not enter at official ports of entry. crossed through another country on their way to the US and did not apply to live there and receive an official denial in each country they entered before entering the US. have been convicted of misdemeanor offenses, allowing the Secretary of Homeland Security or Attorney General to add disqualifying acts without approval from Congress and no court reviews allowed. Would allow the Secretary of Homeland Security to take away the authorization for an individual who has been accepted into the US through the asylum process to work legally in the US. Work permits would only be authorized for 6 months at a time. Would reopen detention centers that were closed by the Biden Administration. Title V - Protection of Children Would require the DHS Secretary to return unaccompanied children back to their home countries if they are not trafficking victims and do not have a fear of Return. Would authorize immigration officers to withdraw a child's application to be admitted into the United States regardless of the child's ability or desire to do so. Would require the DHS to collect information - name, social security number, DOB, address, contact info, and immigration status - of people who will be taking custody of immigrant children. Within 30 days of receiving that information, if they determine that individual is not legally in the United States, must initiate removal proceedings. Would change the law so that these people have “access” to lawyers instead of having lawyers to represent them. Title VI - Visa Overstay Penalties Would Increase fines for illegally entering the United States from $50-250 to $500-1000 Would create new penalties for overstaying visas: First offense: fines up to $1,000 or up to 6 months in prison, or both Repeat offenses: fines up to $2,000 or up to 2 years in prison, or both S.4361 Outline Division A - Border Security & Combatting Fentanyl Supplemental Appropriations $6.3 billion to border patrol. $6 billion to Immigration and Customs Enforcement. ~$2.4 billion for deportations. ~$1.6 billion for prisons (the goal in the bill is for ICE to be able to detain 46,500 humans at all times). ~$1.2 billion for services to help people navigate the immigration and asylum system, and to help people leave the country if denied visas (). ~$415 million to hire more ICE agents (goal is to hire 800 more agents). ~$200 million for counter fentanyl investigations. ~$4 billion to US Citizenship and Immigration Services with most going towards hiring more staff. ~ $1.2 billion to the State Department $850 million for “humanitarian needs in the Western Hemisphere” to reduce migration (with the idea being that if their home countries are less dangerous, then people won't want to come here as often) $230 million to pay other countries to accept deported individuals. $440 million, most of which would be spent on Immigration Judge Teams which include lawyers, court administrators, staff, and court costs. Would expand the number of border patrol and ICE officers authorized to issue a notice to appear, reducing the workload of the judges. Would allow protection determination proceedings to take place in any federally owned or leased building that is not property owned, leased or managed by ICE or border patrol and is “a reasonable distance” from the migrants current residence, expanding the locations where the cases can be heard beyond the already too crowded court buildings. Division B - Border Act Title I - Capacity Building For five years: would give the Secretary of Homeland Security the authority to appoint people to positions within the Refugee, Asylum, and International Operation Directorate, the Field Operations Directorate, and the Service Center Operations Directorate of US Citizenship and Immigration Services if the Secretary determines that a critical hiring need exists. would give the Secretary of Homeland Security the authority to appoint ICE deportation officers if the Secretary determines that a critical hiring need exists. Would provide a permanent authority for the DHS Secretary to re-hire a former employee to any position in ICE, Border Patrol, or US Citizenship & Immigration Services. Would give asylum officers a 15% pay raise. Would require annual training for border patrol officers about the law, de- escalation techniques, and migrant and agent safety measures. Title III - Securing America For three years, the Secretary of Homeland Security would be given the authority “in the Secretary's sole and unreviewable discretion” to declare a “border emergency” and remove any migrant who doesn't have pre-determined permission to enter the United States or doesn't present themselves at a port of entry in accordance with a process approved by the DHS Secretary. Title IV - Promoting Legal Immigration Would set up a special process to more easily admit no more than 10,000 refugees who worked with the United States from Afghanistan. Would allow the spouse, fiancé, or child of an admitted migrant to join them in the United States and receive employment authorizations. Would slightly increase the number of visas for family members that would be issued in years 2025 through 2029 (512,000 instead of 480,000 = ~ 6% increase). Audio Sources August 22, 2024 29:45 Vice President Kamala Harris: And let me be clear. After decades in law enforcement, I know the importance of safety and security, especially at our border. Last year, Joe and I brought together Democrats and conservative Republicans to write the strongest border bill in decades. The Border Patrol endorsed it. But Donald Trump believes a border deal would hurt his campaign. So he ordered his allies in Congress to kill the deal. Well, I refuse to play politics with our security. Here is my pledge to you: As President, I will bring back the bipartisan border security bill that he killed. And I will sign it into law. July 18, 2024 April 18, 2018 Senate Judiciary Committee, Subcommittee on Border Security and Immigration Witness: James McHenry, Director, Executive Office for Immigration Review, U.S. Department of Justice Clips 2:42 Sen. John Cornyn (R-TX): Earlier administrations, both Republican and Democrat, have struggled with how to reduce the case backlogs in the immigration courts. And, unfortunately, Congress has never provided the full extent of immigration judges and support staff truly needed to eliminate the backlogs. As a result, backlogs continue to grow, from 129,000 cases in fiscal 1998 to a staggering 684,000 as of February 2018. 3:27 Sen. John Cornyn (R-TX): Aliens in removal proceedings sometimes wait for years before they ever appear before an immigration judge. For example, as of February 2018 courts in Colorado have the longest time for cases sitting on their docket more than 1,000 days -- almost three years. In my home state of Texas, the current wait is 884 days -- almost two and a half years. 28:45 James McHenry: A typical immigration court proceeding has two stages, or two parts. The first is the determination of removability. The Department of Homeland Security brings charges and allegations that an alien has violated the immigration laws. The judge, the immigration judge, first has to determine whether that charge is sustained, and that will be based on the factual allegations that are brought, so the judge will make determinations on that. If there is a finding that the alien is removable, then the case proceeds to a second phase. If the judge finds the alien is not removable, then the case is terminated. At the second phase, the immigration judge gives the alien an opportunity to apply for any protection or relief from removal that he or she may be eligible for under the Immigration and Nationality Act. This will involve the setting of a separate hearing at which the respondent may present evidence, they may present witnesses, they have the right to cross-examine witnesses brought by the department, and they will bring up whatever factual bases there is for their claim of relief or protection. At the end of that hearing, the immigration judge will assess the evidence, will assess the testimony, will look at the law, and will render a decision. The judge may either grant the application, in which case the respondent will get to remain in the United States. The judge may deny the application but give the respondent an opportunity to voluntarily depart at their own expense and sometimes after paying a bond, or the immigration judge may order the alien removed. 41:50 Senator Mike Lee (R-UT): I believe you recently testified in front of the House Judiciary Committee that it would take about 700 immigration judges in order to be able to address the backlog and address the current case load. Is that correct? James McHenry: Yeah, last fall the president proposed adding additional immigration judges, up to a number of 700. If we can get 700 on board, especially with our performance measures, we could complete over 450,000 cases a year. That would eviscerate the backlog. Sen. Mike Lee (R-UT): So, 700 would do it…. End of Episode Announcements Andrew Heaton's New Book: Music by Editing Production Assistance

Jonathan Raymond: Good Authority Jonathan Raymond is the founder of Refound and Ren AI. He helps leaders make work a better place, one conversation at a time. He's the author of the book Good Authority: How to Become the Leader Your Team Is Waiting for and hosts the podcast of the same name. He's also the creator of The Accountability Dial, used by many in our community to support healthy accountability in their organizations. With all the tools and technology we have access to, it's so easy to fall in the trap of mostly being transactional. Yet, leadership is at its best when it elevates above the transaction and builds the broader relationship. In this conversation, Jonathan and I discuss how to make that shift. Key Points While the pandemic helped us shift in some helpful ways, it also created an environment where leaders don't always feel safe with healthy accountability. The most healthy conversations have consequences if change does not happen. The primary obstacle to holding people accountable is fear. Leaders will find times when then not able to defend themselves. Having access to too much detail is a recipe for micromanagement. The best feedback moves away from transitional and towards relational. Find places of retreat to spend unstructured, non-transactional time. Don't let the perfect get in the way of the good. Hold people accountable for the qualities of leadership, not the outcomes. Resources Mentioned Ren AI: a platform of AI-powered tools built on the Good Authority methodology Good Authority: How to Become the Leader Your Team Is Waiting For* by Jonathan Raymond Related Episodes Five Steps to Hold People Accountable, with Jonathan Raymond (episode 306) How to Give Feedback, with Russ Laraway (episode 583) How to Connect with People Better, with Charles Duhigg (episode 670) Discover More Activate your free membership for full access to the entire library of interviews since 2011, searchable by topic. To accelerate your learning, uncover more inside Coaching for Leaders Plus.

Sign Up For The Newsletter: https://jonathanraymond.com/#newsletter In this episode, Jonathan Raymond sits down with Rand Fishkin, founder of Moz and Sparktoro, for a deep and candid conversation about entrepreneurship, leadership, and personal growth. Rand opens up about his journey from scaling Moz, dealing with the pressures of venture capital, to his new ventures in audience research and indie game development. They discuss mental health, the challenges of being a young tech founder, and how childhood experiences shape leadership styles. Rand shares the hard lessons learned from his battle with depression, stepping back from Moz, and the importance of emotional maturity and vulnerability in business. This episode is packed with insights on navigating the highs and lows of startup life, building a more diverse and inclusive team, and balancing personal well-being with the demands of entrepreneurship. Whether you're a founder, leader, or simply interested in personal development, this conversation offers powerful lessons on growth, healing, and finding success in your own way. About Rand: Rand Fishkin is cofounder and CEO of SparkToro, makers of fine audience research software, and indie game developer Snackbar Studio. He's dedicated his professional life to helping people do better marketing through his writing, videos, speaking, and his book, Lost and Founder. When Rand's not working, he's usually cooking a fancy meal for the love of his life, author Geraldine DeRuiter. ⁠⁠⁠ https://www.linkedin.com/in/randfishkin https://x.com/randfish https://sparktoro.com/   Try Ren, our AI Accountability Platform: https://rencoach.com/ Get the FREE Good Authority Audiobook: https://jonathanraymond.com/audiobook/

The first place you're going to see burn out in the coffee bar is in the position of management. These lucky people are not only given the task to lead the team and serve them with their role, but they are also accountable to their bosses, creating a feeling of being caught between two different groups that they have to please in their work. Almost without fail I am asked by managers over email or at conferences some version of the same question related to being frustrated at the lack of action from their boss, or that their boss is taking actions that are frustrating to them and to the team. These folks want to figure out how to navigate these situations that can often be demoralizing and creates tension in the café.  On today's episode, I am going to answer a few questions that have been sent to me that are related to this topic in hopes of creating some clarity and giving you some insights and next steps to take if you happen to find yourself in that place. Questions we address: How can a lead barista or shift lead effectively navigate a situation where an owner consistently undermines their authority? What strategies can help build trust between the owner and the staff?”   What are some effective ways to communicate with an owner who is very particular about small details, to help them see the bigger picture and trust their team   What are some constructive ways to address conflicts with an owner, especially when it feels like their approach is demotivating or causing unnecessary stress among the team? Related episodes: 141 : The 27 Challenges Managers Face w/ Bruce Tulgan 475: Essential Tools for Cafe Management 472: Why Technical Skill as a Leader is Not Enough w/ Jonathan Raymond, Refound, Author: Good Authority 067 : 6 Truths About Power : The Responsible Approach to Power Dynamics in the Cafe

Much of what gets written regarding the reasons behind declining standards in the coffee shop focuses on the leadership and what they can do to facilitate success. Here at KTTS there are dozens of interviews and solo episodes dedicated to this very thing. But what does not get so much air time is the reality that if we are to see a rise in standards of leadership, we must also call for a rise in personal professional work standards from staff. Culpability for the miserable state of coffee service goes both ways and often it is the leaders avoidance of dealing with toxic employees that keeps them employed thus allowing their negative influence to sabotage the success of the business, the team, and, in fact, the whole industry whose reputation is built from the interactions consumers have with "professionals". Today on this solo episode we will be exploring the reasons why so many owners refuse to deal with toxic employees in the cafe in favor of a misguided notion of giving perpetual grace that is more enablement than kind gesture.  We will also talk about what is needed if we are to make progress in the business of coffee shops. High standards are not just for owners and managers, they are for all and it is time we started creating environments that reward and recognize great work, while also not tolerating corrosive behavior and attitudes, be ti from leaders or employees.  Related episodes: 331 : The 7 Deadly Sins of my Career 031 : Essential Advice for New Baristas : Tips to help you successfully navigate and thrive in your new coffee career 194 : Encore Episode! Leadership in the Cafe: 10 Steps to being a People First Leader | Aired January 17 2017 109 : Leadership Abandonment Syndrome : Lack of development in senior staff and what to do about it 472: Why Technical Skill as a Leader is Not Enough w/ Jonathan Raymond, Refound, Author: Good Authority 483: Encore: 6 Essential Qualities of Coffee Shop Leaders 368 : Walking the Line Between Leadership and Friendship Things the Owner Can't do for You SHIFT BREAK : Candid Advice for Baristas, Managers, and Owners SHIFT BREAK: How to Take Criticism as a Barista SHIFT BREAK: Evil Owners and Lazy Baristas   Key Holder Coaching Group Applications are Open! APPLY TODAY!   Get the best brewer and tool for batch espresso, iced lattes, and 8 minute cold brew! www.groundcontrol.coffee   The world loves plant based beverages and baristas love the Barista Series! www.pacificfoodservice.com    

Will Guidara: Unreasonable Hospitality Will Guidara is the former co-owner of Eleven Madison Park, which under his leadership received four stars from the New York Times, three Michelin stars, and in 2017 was named #1 on the list of the World's 50 Best Restaurants. He has co-authored four cookbooks, was named one of Crain's New York Business's 40 Under 40, and is the recipient of WSJ Magazine's Innovator Award. He is the author of Unreasonable Hospitality: The Remarkable Power of Giving People More Than They Expect*. We expect hospitality from a restaurant or hotel, but we often miss opportunities for this mindset at work. In this conversation, Will and I discuss effective leadership as an act of hospitality, not only for the organization and team — but for the leader themselves. Key Points Service is black and white. Hospitality is color. Hospitality elevates service not only for the person receiving it, but for the person delivering it. Hospitality is a dialogue, not a monologue. With employees, this means giving feedback continuously. When offering criticism, make a charitable assumption. The message is still the message, but the context matters. Giving attention to your top performers does a lot to invest others their work. Make it cool to care. Resources Mentioned Unreasonable Hospitality: The Remarkable Power of Giving People More Than They Expect* by Will Guidara Interview Notes Download my interview notes in PDF format (free membership required). Related Episodes How to Lead Part-Time Staff, with Chris Deferio (episode 289) Five Steps to Hold People Accountable, with Jonathan Raymond (episode 306) The Mindset to Help Your Organization Grow, with Tiffani Bova (episode 633) Discover More Activate your free membership for full access to the entire library of interviews since 2011, searchable by topic. To accelerate your learning, uncover more inside Coaching for Leaders Plus.

In the the coffee industry, we all need help and we can all give help. In order to truly advance our own careers and those of others we want find success we need plan for and practice mentorship. The trouble is that the need we have for help also creates a lot of insecurities and the idea of mentorship can sound rather unapproachable or inaccessible. The good news is that it does not have to be this away and our guest today will help us demystify mentorship and approach it in a fresh and accessible way.  Dr. Ruth Gotian is Chief Learning Officer and Associate Professor of Education in Anesthesiology and former Assistant Dean for Mentoring at Weill Cornell Medicine. She is a globally recognized expert in mentorship and leadership development. Hailed by Nature, Wall Street Journal, and Columbia University as an expert in mentorship and leadership development, she was named a top 20 mentor worldwide. Thinkers50 ranked her as the #1 emerging management thinker in the world in 2021, and LinkedIn recognized her as a top voice in mentoring in 2023. A semi-finalist for Forbes 50 Over 50, Dr. Gotian is a prolific contributor toHarvardBusiness Review, Forbes, andPsychology Today, where she shares insights on optimizing success with a focus on the mindset and skill set of peak performers, including Nobel Prize winners, astronauts, Olympic and NBA champions, she's also an award-winning author of The Success Factor and The Financial Times Guide to Mentoring. Today we are going to dive deep into what mentorship is, why it is critical for advancing both individuals and industries as well as how to pursue mentorship for yourself and how to be a mentor ot others.  We cover: Continuous Learning and Surrounding Yourself with Mentors The Strength of Vulnerability in Success Finding and Building Relationships with Mentors Defining a Mentor and Their Role The Difference Between Mentoring and Coaching Preparing for Mentoring: Recognizing What You Need The Value of Formal Mentoring Programs The Importance of Effective Matching Building a Community of Practice Overcoming Imposter Syndrome and Judging Success Links: https://ruthgotian.com https://mentoring-guide.com/   Related Episodes:  003: The Role of Mentorship in Specialty Coffee w/ Pete Licata 472: Why Technical Skill as a Leader is Not Enough w/ Jonathan Raymond, Refound, Author: Good Authority 430 : Embracing “Unreasonable Hospitality” w/ Will Guidara | Thank You NYC + The Welcome Conference 127 : Passion and Curiosity: A conversation w/ Starbucks Global Sr. Project Manager, Major Cohen 130 : Anne Nylander | Training Principles for Specialty Coffee Professionals RoR #25 : Training Up the Next Generation of Roasters w/ Steve Lee of Pocket Knife Consulting + Linea Caffe   Thank you to our amazing sponsors! Get the best brewer and tool for batch espresso, iced lattes, and 8 minute cold brew! www.groundcontrol.coffee   The world loves plant based beverages and baristas love the Barista Series! www.pacificfoodservice.com  

Leadership in the coffee shop can either be the glue that holds it together and nurtures its growth, or it is the force that tears it apart and depletes it of vitality. In order to make sure it is the former we need to make certain that we, and those placed in leadership possess key traits and qualities that create a people-first culture.  Today we are re-airing a vitally important episode highlighting character traits and qualities every cafe leader needs to possess and practice. In order to be a successful shop you need to have a people first disposition. This episode is  We cover: The Importance of Mindfulness in Leadership Practicing Empathy in Leadership Consistency: Building Trust and Clarity Cultivating Confidence in Coffee Shop Leadership The Power of Curiosity in Leading a Coffee Shop Related Episodes:  472: Why Technical Skill as a Leader is Not Enough w/ Jonathan Raymond, Refound, Author: Good Authority 368 : Walking the Line Between Leadership and Friendship 336: A Cafe Leadership Masterclass w/ Selina Viguera of Blue Bottle Coffee 109 : Leadership Abandonment Syndrome : Lack of development in senior staff and what to do about it 437 : The New Age of the Barista: Mindsets + Habits for Success 339 : What Good Barista Training Produces Thank you to our amazing sponsors! Get the best brewer and tool for batch espresso, iced lattes, and 8 minute cold brew! www.groundcontrol.coffee   The world loves plant based beverages and baristas love the Barista Series! www.pacificfoodservice.com  

Being technically skilled as a leader is a small part of what makes one effective. The larger part of cafe effective leadership has to do with emotional skill and how we either create or destroy relationship in the daily life of our coffee businesses. The impact of our over-focus on technical skill leads to many cultural issues that eventually show up in the partial or total downfall of your business. Today I am please to welcome back to the show Jonathan Raymond, who is the author of the book Good Authority, which we discussed on this show 5 years ago. He is back to help us learn about emotional leadership and the insights here are nothing short of revelatory.  Jonathan is best known for his book Good Authority, How to Become the Leader Your Team is Waiting For. The book, awarded the Axiom Business Book Award Silver Medal in 2018, delves into the psychology and leadership required to be a successful manager. It introduces the groundbreaking concept of the Accountability Dial — a five-step model for addressing performance issues while nurturing personal growth in team members. Fueled by the book's success, Jonathan establishing Refound. At its core, Refound seeks to empower modern managers by addressing the crux of workplace discord – leadership authority left untapped. Jonathan's vision extended further with the inception of Refound Academy, a virtual learning platform designed to transform managers into confident people leaders. Refound most recently introduced “Ren” — an AI-powered on-demand coach, serves as a 24/7 mentor programmed with two decades of Jonathan's leadership wisdom. Links: www.refound.com  Related Episodes:  074 : The Life Changing Power of Good Authority w/ Jonathan Raymond 368 : Walking the Line Between Leadership and Friendship 232 : Rebuilding your Staff with Excellence w/ Dave Stachowiak 067 : 6 Truths About Power : The Responsible Approach to Power Dynamics in the Cafe Thank you to our amazing sponsors! Get the best brewer and tool for batch espresso, iced lattes, and 8 minute cold brew! www.groundcontrol.coffee   The world loves plant based beverages and baristas love the Barista Series! www.pacificfoodservice.com  

In today's episode, Jonathan Raymond talks about the critical role of authority in personal and professional growth. He shares his personal experiences with authority in various aspects of life, including work, relationships, and spirituality. Jonathan emphasizes the importance of reflecting on past interactions with authority figures and how these have shaped our responses and decisions. He explains the challenges of navigating the balance between compliance and rebellion as we develop self-awareness. As a bonus exercise for deeper insight, the next time you question how you handled a conversation, journal these questions: What did you want to say? What did you actually say? What was the gap between the two? What was a valid reason for editing yourself, and what wasn't? Who taught you to respond this way? Based on your reflections, consider how you might handle the next situation differently. You can learn more about these questions and authority by getting Jonathan's weekly newsletter.  Read Good Authority Continue the conversation with Jonathan: Website: ⁠⁠⁠⁠www.jonathanraymond.com⁠⁠ ⁠⁠⁠⁠⁠⁠Try Refound's AI Coaching Platform: ⁠⁠⁠refound.com⁠⁠⁠ LinkedIn: ⁠⁠⁠⁠www.linkedin.com/in/jonathanrefound⁠⁠⁠⁠ Instagram: ⁠⁠⁠⁠www.instagram.com/jonathanrefound⁠

Join us for a captivating episode as we engage with Molly Tschang, the insightful host of the Say It Skillfully podcast. Together, we navigate the nuances of authenticity in everyday communication, uncovering strategies to stand up for ourselves confidently even when faced with risks.  Molly sheds light on deciphering the intricate dynamics of our environments and relationships, empowering listeners to show up as their best selves.  Dive deep into a transformative conversation that gives you tools to understand and navigate interpersonal landscapes so you can foster genuine connections and impactful interactions. Subscribe to In/Authentic with Jonathan Raymond on your favorite podcasting apps - new episodes every Wednesday. Also, if you enjoyed the episode, consider giving the podcast a 5 star review on Apple or Spotify. Episode Links: Subscribe to Molly's podcast Say It Skillfully More Jonathan: Website: www.jonathanraymond.com Build a Workplace Culture that Works: www.refound.com LinkedIn: www.linkedin.com/in/jonathanrefound Instagram: www.instagram.com/jonathanrefound CHAPTERS: 00:00 - Introduction 03:08 Getting to a shared reality 08:36 Understanding your own emotional landscape. 13:51 How to empower your team to have real conversations with leadership. 21:07 Job resignations: How can everybody win? 25:50 Control what you can control in a chaotic world. 33:17 Molly's authenticity journey, and Say it SkillfullySee omnystudio.com/listener for privacy information.

Embark on a deeply personal journey in our latest episode featuring Janice Fraser, the author of Farther, Faster, and Far Less Drama. In this intimate conversation, we delve into the profound impact of family dynamics, mental health, and dysfunctional environments on our authenticity.  Janice and I explore the delicate balance of being high-performing individuals without sacrificing our messy, human essence.  Join us as we navigate the intersection of personal growth and professional success, unraveling how we can show up authentically in a world that often demands perfection. Discover the keys to embracing both achievement and humanity in this thought-provoking and soul-stirring conversation. Subscribe to In/Authentic with Jonathan Raymond on your favorite podcasting apps - new episodes every Wednesday. Also, if you enjoyed the episode, consider giving the podcast a 5 star review on Apple or Spotify. Pick up a copy of Janice's impactful book Farther, Faster, and Far Less Drama More Jonathan: Website: www.jonathanraymond.com Build a Workplace Culture that Works: www.refound.com LinkedIn: www.linkedin.com/in/jonathanrefound Instagram: www.instagram.com/jonathanrefoundSee omnystudio.com/listener for privacy information.

Step into the world of public speaking mastery with our enlightening episode featuring Michael Port from Heroic Public Speaking. Together, we dissect the profound link between authenticity and impactful presentations.  Michael shares invaluable insights from his work in empowering leaders, emphasizing the art of rallying large groups toward a unified vision.  Tune in for a transformative discussion transcending rhetoric, championing authenticity as the cornerstone of compelling communication and visionary leadership. Leave with strategies to navigate conflicts and hone your unique voice. Subscribe to In/Authentic with Jonathan Raymond on your favorite podcasting apps - new episodes every Wednesday. Also, if you enjoyed the episode, consider giving the podcast a 5 star review on Apple or Spotify. Michael's Links: Heroic Public Speaking Michael's Twitter More Jonathan: Website: www.jonathanraymond.com Build a Culture that Works: www.refound.com LinkedIn: www.linkedin.com/in/jonathanrefound Instagram: www.instagram.com/jonathanrefound CHAPTERS: 00:00 Intro 01:15 Navigating different situations authentically. 06:56 Should we chase our dreams? 14:48 Challenging the status quo with public speaking. 20:28 Is technology impacting out interpersonal skills? 27:57 Curiosity is the cure to division. 33:04 How to fight against tribalism in your own life. 40:16 How can we bring emotion back into our conversations? 45:46 Final thoughts, connect with Michael & Heroic Public SpeakingSee omnystudio.com/listener for privacy information.

Tune in for my conversation with Jaeden Schaefer, host of the #1 podcast on artificial intelligence (AI). Together, we navigate the profound implications of AI on humanity and how authenticity can be an essential survival skill. Our riveting conversation extends to the intricacies of home-schooling and its ties to conformity. Delve deeper as we unravel the possibilities and potential pitfalls of AI, offering a look at its transformative impact on our world. Subscribe to In/Authentic with Jonathan Raymond on your favorite podcasting apps - new episodes every Wednesday. Also, if you enjoyed the episode, consider giving the podcast a 5 star review on Apple or Spotify. Listen to Jaeden's podcast, AI Chat, here More Jonathan: Website: www.jonathanraymond.com Build a Culture that Works: www.refound.com LinkedIn: www.linkedin.com/in/jonathanrefound Instagram: www.instagram.com/jonathanrefoundSee omnystudio.com/listener for privacy information.

In this episode, I sit down with Jo Dennis, former Chief Human Resources Officer (CHRO) at Pinterest. We explore the transformative power of authenticity in the workplace and delve deep into the decline of mentoring in modern leadership culture.  Amidst the challenges of the pandemic, Jo sheds light on the invaluable lessons that the business community has embraced—and those that they've overlooked. She also goes into detail about what role leadership has in enabling employees to bring their authentic selves to work, and what it looks like when that isn't a priority. Tune in for an enlightening discussion that examines workplace dynamics and challenges conventional wisdom. Subscribe to In/Authentic with Jonathan Raymond on your favorite podcasting apps - new episodes every Wednesday. Also, if you enjoyed the episode, consider giving the podcast a 5 star review on Apple or Spotify. More Jonathan: Website: www.jonathanraymond.com Build a Culture that Works: www.refound.com LinkedIn: www.linkedin.com/in/jonathanrefound Instagram: www.instagram.com/jonathanrefoundSee omnystudio.com/listener for privacy information.

Robert “Cujo” Teschner: Debrief to Win Robert “Cujo” Teschner is a retired F-15 / F-22 fighter pilot. He is also a former F-15 Weapons School Instructor, F-22 Squadron Commander, senior Joint Staff officer, and combat veteran. He holds advanced degrees in Operational Art and Science and National Security Strategy and has extensive experience in tactical planning and execution, and organizational leadership. From 2004 to 2006, he served as the US Air Force's expert in post-mission debriefing, the methodology used by high-performing military teams to self-correct and improve continuously. Cujo retired immediately after his promotion to full Colonel due to complications from cancer-related care and started an international business consulting practice based in St. Louis, MO. His company is called VMax Group. VMax Group's mission is to teach, inspire, and nurture teams on how to really “team”, making work more fulfilling, and making teams much more effective. He is the author of Debrief to Win: How America's Top Guns Practice Accountable Leadership...and How You Can, Too!* Many of us recognize we could get better at reflecting our team's work, but we rarely get beyond what went well and what didn't. One of the best ways to stop making the same mistakes is to look at the truth of what's already happened, and learn from it. In this conversation, Cujo and I look at the value of a debrief and how to bring that practice into your organization. Key Points Saying, “We learned a lot of important lessons today,” doesn't actually prove that any learning has happened. The context of military and civilian debriefs are both different, but the stakes are still high in both venues. A debrief is not about blame or shame. Instead, it's an affirming, positive experience that builds future leaders. A key benefit of regular debriefs is to institutionalize the process of challenging conversations. Psychological safety is critical for this to happen well. Objectives should measurable, achievable, and time-constrained. Debrief should focus on the objectives and the decisions that were made to meet those objectives. Be cautious about outsourcing debriefing to external facilitators. An effective debrief should be led by someone who has participated in the mission or project. Resources Mentioned Debrief to Win: How America's Top Guns Practice Accountable Leadership...and How You Can, Too! by Robert “Cujo” Teschner Robert “Cujo” Teschner's website Interview Notes Download my interview notes in PDF format (free membership required). Related Episodes Five Steps to Hold People Accountable, with Jonathan Raymond (episode 306) How to Build Psychological Safety, with Amy Edmondson (episode 404) The Way to Make Better Decisions, with Annie Duke (episode 499) Discover More Activate your free membership for full access to the entire library of interviews since 2011, searchable by topic. To accelerate your learning, uncover more inside Coaching for Leaders Plus.

Join author, founder, and thinker Jonathan Raymond as he dives deep into the superpower that is Authenticity. Each week, Jonathan and his guests will sit down to explore Authenticity in all of its forms, and discuss the impact it has had in their lives, both personally and professionally. From showing up to work as your true self, to making sense of the chaotic world, In/Authentic will give you the tools to embark on your own journey of Authenticity.See omnystudio.com/listener for privacy information.

Cade and Diane discuss two films directed by Kelly Reichardt: First Cow (2019) and Certain Women (2016). Watch the video version at: ⁠⁠⁠⁠⁠⁠YouTube.com/@CadeThomas/streams⁠⁠⁠⁠⁠⁠ Double Feature Movie Club is a weekly movie review show with a retro vibe. Two movies. Two hosts. One rambling conversation. Each film is our first time watching them. We often go off-topic. First Cow is a 2019 American drama film directed by Kelly Reichardt, from a screenplay by Reichardt and Jonathan Raymond based on Raymond's 2004 novel The Half-Life. It stars John Magaro, Orion Lee, Toby Jones, Ewen Bremner, Scott Shepherd, Gary Farmer, Stephen Malkmus, Alia Shawkat, and Lily Gladstone. Certain Women is a 2016 American drama film edited, written, and directed by Kelly Reichardt. Based on "Native Sandstone", "Travis, B." and "Tome"—three short stories from Maile Meloy's collections Half in Love and Both Ways Is the Only Way I Want It—it stars Laura Dern, Kristen Stewart, Michelle Williams, Lily Gladstone, James Le Gros, and Jared Harris.

Happiness Solved with Sandee Sgarlata. In this episode, Sandee interviews Jonathan Raymond. Jonathan is a seasoned leadership coach with over 20 years of experience working with executives across diverse industries. He is the author of "Good Authority," a book that delves into mindful leadership principles. He is deeply passionate about fostering personal growth, enhancing team culture, and improving performance.  Connect with Jonathan :https://www.linkedin.com/in/jonathanrefound/   https://www.instagram.com/refoundhq/  Connect with Sandee www.sandeesgarlata.com Podcast: www.happinesssolved.com www.facebook.com/coachsandeesgarlata www.twitter.com/sandeesgarlata www.instagram.com/coachsandeesgarlata    

In this episode, we had the privilege of interviewing Jonathan Raymond, the founder and CEO of Refound and author of the highly acclaimed book, "Good Authority, How to Become the Leader Your Team is Waiting For."Jonathan shared his insights on leadership development, management training, and how he combines personal development with operational success in the workplace. He also discussed his innovative approach to coaching, including the use of AI technology to provide contextualized advice in real-time.If you've ever wondered how to align yourself with the right coach or bridge the gap between authority and information in your organization, this episode is a must-listen. Jonathan and our hosts, Bo Brabo and Luke Carignan, delved deep into these topics and provided valuable tips and strategies that you can implement in your own professional journey.We were particularly fascinated by Jonathan's concept of "control, influence, and gravity." This framework can help you identify areas where you can have an impact and create positive change, even if you don't have the final authority.We highly recommend checking out this episode and exploring Jonathan's work. We guarantee you'll walk away with valuable insights and practical ideas to enhance your leadership skills.Thank you for being a part of the Bo & Luke Show community. We appreciate your support and look forward to bringing you more engaging content in the future.

In this episode, we explore how artificial intelligence is revolutionizing leadership development, particularly within high-growth companies. We delve into the transformative impact of AI-driven personal development tools and their role in evolving management practices from authoritative to collaborative leadership styles. Try Refound: https://www.refound.com/ Invest in AI Box: https://republic.com/ai-box

Leadership expert, CEO, owner of the leadership coaching Company REFOUND.com Jonathan Raymond joins me today for a fun and fabulous conversation about how to enforce your strengths and identify your weakness' in order to take your power back. Do you live as a sovereign, empowered person and leader most of the time? If not, hear how you can start today by seeing your authority style, keep what works and delete what doesn't. How do you have a truly open conversation? Jonathan will give you the formula and you can start right now. https://www.refound.com/team-members/jonathan-raymond Jonathan's EMAIL: jonathan@refound.com Jonathan's Book: Good Authority: How to Become the Leader Your Team Is Waiting For  https://www.amazon.com/Good-Authority-Become-Leader-Waiting/dp/1940858194 Coach with Joni: wakeupwithjoni@gmail.com  

Bonni Stachowiak: Teaching in Higher Ed Bonni is the host of the Teaching in Higher Ed podcast, Dean of Teaching and Learning and Professor of Business and Management at Vanguard University, and my life partner. Prior to her academic career, she was a human resources consultant and executive officer for a publicly traded company. Bonni is the author of The Productive Online and Offline Professor: A Practical Guide*. Listener Questions Jose asked about how to balance professional and personal responsibilities and get it all done. Jordan mentioned getting passed up for a promotion twice and wondering what suggestions we have on the feedback they have received. Ahmad asked us about resources for supporting high performances and team members who are struggling. Jenna shared a distinction between tuition reimbursement and tuition assistance that Dave expanded on. Resources Mentioned Getting Things Done* by David Allen Leadership Story Deck* by David Hutchens Start With Why* by Simon Sinek Hope for the Flowers* by Trina Paulus The Empowered Manager* by Peter Block Kim Scott's distinction on Superstars vs. Rock Stars CliftonStrengths by Gallup Related Episodes How to Get Way Better at Accepting Feedback, with Sheila Heen (episode 143) Getting Things Done, with David Allen (episode 184) Five Steps to Hold People Accountable, with Jonathan Raymond (episode 306) The Way to Stop Spinning Your Wheels on Planning (episode 319) Finding Joy Through Intentional Choices, with Bonni Stachowiak (episode 417) The Way to Make Sense to Others, with Tom Henschel (episode 518) The Four Storytelling Mistakes Leaders Make, with David Hutchens (episode 553) How to Lead and Retain High Performers, with Ruth Gotian (episode 567) Discover More Activate your free membership for full access to the entire library of interviews since 2011, searchable by topic. To accelerate your learning, uncover more inside Coaching for Leaders Plus.

Seth Godin: The Song of Significance Seth Godin is the author of 21 international bestsellers that have changed the way people think about work. His books have been translated into 38 languages. Seth writes one of the most popular marketing blogs in the world, and two of his TED talks are among the most popular of all time. He is the founder of the altMBA, the social media pioneer Squidoo, and Yoyodyne, one of the first internet companies. His blog is at seths.blog and his newest book is The Song of Significance: A New Manifesto for Teams*. Seth says that the foundation of all real skills is the confidence and permission to talk to each another. No place is that more apparent than in our meetings. On this episode, Seth returns to help us move towards meetings of significance. Key Points The song of significance is about work that matters, being part of something bigger than each one of us, and doing things we're proud of. Many organizations and leaders hold meetings, but they are often reports and lectures. Meetings of significance are conversations. Despite knowing the critical important of conversations, we tend to resist them in our roles. Our work is to begin those conversations. Start with agreement on what a meeting is how we do work that matters through it. The problem is rarely with Zoom. The problem is how you show up to facilitate the meeting. Create the culture you need to serve people well by setting the tone for it. You have more power than you think. Resources Mentioned The Song of Significance: A New Manifesto for Teams* by Seth Godin Interview Notes Download my interview notes in PDF format (free membership required). Related Episodes Five Steps to Hold People Accountable, with Jonathan Raymond (episode 306) The Way to Have Conversations That Matter, with Celeste Headlee (episode 344) How to Lead Meetings That Get Results, with Mamie Kanfer Stewart (episode 358) How to Use Power Responsibly, with Vanessa Bohns (episode 551) Discover More Activate your free membership for full access to the entire library of interviews since 2011, searchable by topic. To accelerate your learning, uncover more inside Coaching for Leaders Plus.

The foundation of the building determines the stability of what is built on it. When it comes to building a coffee shop business your growth cannot out pace the degree to which you invest in the relationships and the culture at the heart of it.  On today's Shift Break we will be talking about the need to increase engagement, resourcing, communication, and meaningful connection as you get business and the business develops in size and scope.  This is a very important topic and one that I hope you take to heart and put into practice. Listen to these related episodes next: 248 : The 5 Elements of Resourcing your Team 074 : The Life Changing Power of Good Authority w/ Jonathan Raymond 067 : 6 Truths About Power : The Responsible Approach to Power Dynamics in the Cafe 194 : Encore Episode! Leadership in the Cafe: 10 Steps to being a People First Leader | Aire Expectations for Growth Reasonable Expectations   Visit our Sponsors!!! The best espresso machines in the world! www.lamarzoccousa.com   Custom branded mobile apps for your shop! www.espressly.co.

Jonathan Raymond: Good Authority Jonathan spent 20 years building careers in business development and personal growth before realizing he could have the best of both worlds by starting his own company. Now, he uses those skills to advise CEOs and organizational leaders on how to create a people-first culture that drives results. As the founder of Refound, his goal is to provide clients with a partner they can trust and programs that gives managers an experience of how they can make work a better place, one conversation at a time. He's the author of the book Good Authority: How to Become the Leader Your Team Is Waiting For*. He's also the creator of the Accountability Dial, used daily by many of our members and listeners to open up more healthy dialogue inside of their teams and organizations. It may seem like you've had the same conversation about 17 times, but again you have an employee asking you, “Wait? Is this thing we're talking about supposed to be part of my job?” You again clarify their role, but you're also thinking in the back of your mind, “Really? We're having this conversation again?” In this episode, Jonathan and I discuss four questions to ask of yourself — and your employee — to align them with the role. Key Points Mangers often complain that employees do not have clarity on their roles. Separate the role from the person. Depersonalizing the role actually helps you to have a better alignment conversation. What do you want employees to be owning, thinking about, and worrying about? Those are windows into the Soul of the Role. There are three steps to role alignment: defining the role, aligning the role with the employee, and sustaining the dialogue about the role. Four questions that will help you define a role: What is the purpose of this role? What makes someone successful in this role? What are three priorities for this role in the next 90 days? Where are their decision-making rights? Resources Mentioned Refound Academy: Good Authority, Good Alignment, and Good Accountability courses Good Authority: How to Become the Leader Your Team Is Waiting For* by Jonathan Raymond Interview Notes Download my interview notes in PDF format (free membership required). Related Episodes Effective Delegation of Authority, with Hassan Osman (episode 413) How to Balance Care and Accountability When Leading Remotely, with Jonathan Raymond (episode 464) How to Lead and Retain High Performers, with Ruth Gotian (episode 567) Discover More Activate your free membership for full access to the entire library of interviews since 2011, searchable by topic. To accelerate your learning, uncover more inside Coaching for Leaders Plus.

Healthy accountability works both ways, even when remote. Jonathan Raymond explains. Subscribe to Managing Remote Teams podcast on Soundwise

Bonni Stachowiak: Teaching in Higher Ed Bonni is the host of the Teaching in Higher Ed podcast, Dean of Teaching and Learning and Professor of Business and Management at Vanguard University, and my life partner. Prior to her academic career, she was a human resources consultant and executive officer for a publicly traded company. Bonni is the author of The Productive Online and Offline Professor: A Practical Guide. Listener Questions Susan asked about assessing the difference between an employee who has addressable gaps in their skills and knowledge versus when they are in over their head. Elizabeth asked our advice on managing a team member who appears over-confident in their abilities…and how to hold them accountable. Steve wondered how we handle household tasks between the two of us in the midst of our busy schedules. Resources Mentioned Analyzing Performance Problems* by Robert Mager and Peter Pipe The Alignment Problem by Brian Christian Wonder Tools by Jeremy Kaplan The Home Edit by Clea Shearer and Joanna Teplin Related Episodes The Way to Stop Rescuing People From Their Problems, with Michael Bungay Stanier (episode 284) How to Challenge Directly and Care Personally, with Kim Scott (episode 302) Five Steps to Hold People Accountable, with Jonathan Raymond (episode 306) Finding Joy Through Intentional Choices, with Bonni Stachowiak (episode 417) Discover More Activate your free membership for full access to the entire library of interviews since 2011, searchable by topic. To accelerate your learning, uncover more inside Coaching for Leaders Plus.

Evènements présentés : Songe d'une nuit d'été de Benjamin Britten à l'opéra de Rouen, d'après Shakespeare, mise en scène de Robert Carsten – Bon plan de l'association MCH Clara Haskil, avec Laetitia Casta et Isil Bengi, texte de Serge Kribus, mise en scène Safy Nebbou au Volcan. (Le Goût des autres) Manu Katché : The ScOpe, 10ème album, avec Jérôme Regard contrebasse, Patrice Manouguian guitare, Jim Henderson claviers. Films au Studio : Nos années sauvages de Wong Kar-Wai avec Leslie Cheung, Jacky Cheung. River of grass et First cow de Kelly Reichardt, d'après le roman The Half-Life de Jonathan Raymond, avec John Magaro, Orion Lee, Toby Jones Ange rouge de Yasuzo Masumura avec Yûsuke Kawazu, Ayako Wakao. Cadavres exquis de Francesco Rosi avec Lino VenturaLa situation de l'opéra de Rouen est évoquéehttps://asso-maisondelaculture.fr/sortie-evenement-culturel/viva-sur-scene-19-fevrier-2023-bistrot-culture2/ MUSIQUE2.12MN https://www.google.com/search?client=firefox-b-d&tbm=vid&sxsrf=AJOqlzXoaJf50zDfDMoPol5lQk2mnQK69g:1676309732789&q=musique+de+film+first+cow&sa=X&ved=2ahUKEwjC5J-xhJP9AhWSRaQEHVoTAOAQ8ccDegQIDRAF&biw=1368&bih=640&dpr=1.05#fpstate=ive&vld=cid:7a2fc7f3,vid:Wq_rV1UuTEg

Hola Gerardo aquí en otro episodio de Simplemente Yo; La selección de esta semana es Old Joy, es un road trip movie del 2006 escrita y dirigida por Kelly Reichardt y basada en un cuento de Jonathan Raymond. Plot: Old Joy cuenta la historia de dos amigos, Kurt (Will Oldham) y Mark (Daniel London), que se reúnen para un viaje de fin de semana en la cadena montañosa Cascade y Bagby Hot Springs, al este de Portland, Oregón. Espero que lo disfruten ;) Información adicional del podcast: Enlace del website official de Filmic Notion Podcast: https://filmicnotionpod.com/ Enlace a nuestra página de Facebook: https://www.facebook.com/fnpod

Gemma Aguiar: Design Like Whoa Gemma Aguiar is the CEO of Design Like Whoa. Her firm helps brands like Sephora, Meta, the Golden State Warriors, and Spotify amplify their brand and strengthen their culture through sustainably focused apparel, accessories, and gifts. Her team serves clients by curating meaningful, high-quality products through partnership with local, minority-owned, sustainable, and mission-driven businesses. She's also an alum of the Coaching for Leaders Academy. In this episode, Gemma and I discuss the transition she made of doing it all herself early on in the business to now empowering a large team. We detail how she made this change tactically through calendar blocking, regular delegation, and intentional outcomes. Plus, we explore how asking for help is a critical muscle for all leaders to develop. Key Points Gemma didn't see the growth potential in her traditional role, so she started her own, sustainable business. Being able to do lots of things well can be a trap for leaders. Shifting to delegate effectively is key. Getting clear on how time is used through planning and calendar blocking is essential. The responsibility of leadership changes over time. It's key to be able to learn and adapt as the organization demands a different skillset. Asking for help is a critical competency for leaders. Getting better at this opens tons of doors. Resources Mentioned Design Like Whoa hello@designlikewhoa.com Related Episodes These Coaching Questions Get Results, with Michael Bungay Stanier (episode 237) Five Steps to Hold People Accountable, with Jonathan Raymond (episode 306) The Way to Capture the Power of Moments, with Chip Heath (episode 329) Align Your Calendar to What Matters, with Nir Eyal (episode 431) How to Define a Role, with Pat Griffin (episode 517) Discover More Activate your free membership for full access to the entire library of interviews since 2011, searchable by topic.

In this Q&A episode, as well as putting in their footy tips for the weekend, Dan & Tim respond to questions from the listening audience.  Questions this week are along the lines of:  Why do narcissistic sociopaths get leadership positions over reflective empaths?  How can leaders look after wellbeing post-COVID? How can leaders make a 'good start' in a new setting? How can I 'put people in their' place when I don't like confrontation? Why do leaders create more work for 'us' when we tell 'them' what needs to be fixed? Previous episodes of the podcast that are mentioned in this episode are: Ep. 73: Tackling Stress & Burnout with Sophie Scott: https://www.podcast.habitsofleadership.com/e/073-tackling-stress-and-burnout-with-sophie-scott/ Ep. 50: Humble Leadership with Ed & Peter Schein: https://www.podcast.habitsofleadership.com/e/050-take-back-toxic-workplace-cultures-with-humble-leadership-chatting-with-ed-peter-schein/ Ep. 45: Radical Candor with Kim Scott: https://www.podcast.habitsofleadership.com/e/045-have-less-difficult-conversations-radical-candour-with-kim-scott/ Ep. 38: Accountability with Jonathan Raymond: https://www.podcast.habitsofleadership.com/e/038-how-to-hold-your-team-accountable-chatting-with-jonathan-raymond/ Ep.20: Psychological Safety with Amy Edmondson: https://www.podcast.habitsofleadership.com/e/020-psychological-safety-with-amy-edmondson/ Don't forget to like, comment, share & subscribe to the podcast!  If you'd like to leave us a question for an upcoming Q&A episode, or you'd like to learn more about our work head over to: https://habitsofleadership.com/

We have a problem. There are plenty of people in leadership positions but many of them are afraid to step into their role and opt instead to try to avoid the difficulty by being friends with everyone. I'll bet you know a manager or owner like this and I'll also bet it was not necessarily an endearing quality.  In an environment where community, teamwork, and close quarters are constants, it is natural to feel the tension between leadership and friendship. Today we are going to be hashing out why this tension exists, how it has led to some bad situations, and what to do to make sure you are and trusted, respected AND effective leader in the coffee shop.  We cover: Why we try to run form authority Futility of friendship alchemy Bias and toxicity Avoidant behavior and Self awareness Embracing your role and authority for good Using the difference  Keeping your distance while connecting Related episodes I think you will enjoy: 074 : The Life Changing Power of Good Authority w/ Jonathan Raymond 067 : 6 Truths About Power : The Responsible Approach to Power Dynamics in the Cafe   Interested in leveling up your coffee shop? Click here to schedule a free consulting discovery call with KTTS Click here to book a formal one-on-one consulting call! Visit our amazing Sponsors! www.groundcontrol.coffee www.pacficfoodservice.com www.coffeefest.com  

Lesson 4: How to Respond to Obstacles How you respond when an employee hits obstacles will have huge implications for their growth. Several key questions will help you both move forward. Key Points Use the “see one, do one, teach one” framework when teaching a skill for the first time. Questions like, “What do you think is the next step?” or “How can I help?” or “What do you want from me?” can help the employee move forward while still helping them keep ownership for the results. Effective Delegation of Authority by Hassan Osman is a concise, useful read for even more support on delegation. Academy Applications Close Friday, September 9th The Academy is an intimate cohort of participant leaders who work personally with me to accelerate their leadership development and organizational results. Discover more and submit your application by Friday, September 9th. Related Episodes The Way to Stop Rescuing People From Their Problems, with Michael Bungay Stanier (episode 284) Five Steps to Hold People Accountable, with Jonathan Raymond (episode 306) Effective Delegation of Authority, with Hassan Osman (episode 413) Discover More Activate your free membership for full access to the entire library of interviews since 2011, searchable by topic.

First Cow is a 2019 American western drama film about the life of two pioneers seeking their golden fortune in America. Life is hard for the two as like most they live in a small shack together. Determined to increase their status and lot in life they come up with a scheme to sell oily cakes, but they are missing one key ingredient; which they do find in a single lone cow.Directed by Kelly Reichardt, from a screenplay by Reichardt and Jonathan Raymond based on Raymond's novel The Half Life. It stars John Magaro as Cookie, Orion Lee as King-Lu, Toby Jones as the Chief and Elie the cow.

Russ Laraway: When They Win, You Win Russ has had a diverse 28 year operational management career. He was a Company Commander in the Marine Corps before starting his first company, Pathfinders. From there, Russ went to the Wharton School, and then onto management roles at Google and Twitter. He then co-founded Candor, Inc., along with best selling author and past guest Kim Scott. Over the last several years, Russ served as the Chief People Officer at Qualtrics, and is now the Chief People Officer for the fast-growing venture capital firm, Goodwater Capital, where he is helping Goodwater and its portfolio companies to empower their people to do great work and be totally psyched while doing it. He's the author of the book When They Win, You Win: Being a Great Manager Is Simpler Than You Think*. It's the job of every leader to give feedback. In this episode, Russ and I discuss what to say and what to avoid when giving feedback. Plus, we explore how to think about truth and the most effective ways to start and close feedback conversations in order to help everybody move forward. Key Points Avoid spending too much time talking about the impending conversation and just have the conversation. Use language like this: “I think I'm seeing some behavior that I believe is getting in your way. Are you in a spot where you can hear that right now?” Use the framework of situation, behavior/work, and impact in order to organize your feedback. Invite dialogue by asking: “What are your thoughts about that?” Avoid framing feedback discussions around “the truth” — there are always multiple truths in every discussion like this. You are offering them what you see. Resources Mentioned When They Win, You Win: Being a Great Manager Is Simpler Than You Think* by Russ Laraway When They Win, You Win website Interview Notes Download my interview notes in PDF format (free membership required). Related Episodes Three Steps to Soliciting Feedback, with Tom Henschel (episode 107) Three Steps to Great Career Conversations, with Russ Laraway (episode 370) How to Balance Care and Accountability When Leading Remotely, with Jonathan Raymond (episode 464) How to Reduce Bias in Feedback, with Therese Huston (episode 510) Discover More Activate your free membership for full access to the entire library of interviews since 2011, searchable by topic.

Blogger Michelle Bourg and researcher Jonathan Raymond come on the show to discuss the life, career and legacy of Carly Simon. Topics discussed include Simon's troubled early life, her iconic song "You're So Vain," her many contributions to various film and television productions over the years, our favorite songs from her legendary catalogue and Simon's recent nomination for induction into the Rock & Roll Hall of Fame.  Just like the title of one of Simon's greatest songs, the right thing to do is....to listen to this episode!

Lesson 4: How to Avoid Micromanaging We've all had a manager we didn't like — and often they did some form of micromanagement. In this lesson, you'll discover how expectations can help you avoid being a micromanager. Academy Applications Close Friday, March 18th The Academy is a year-long cohort of participant leaders who work personally with me to create movement in their leadership development and organizational results. Discover more and submit your application by Friday, March 18th. Related Episodes Effective Delegation of Authority, with Hassan Osman (episode 413) How to Balance Care and Accountability When Leading Remotely, with Jonathan Raymond (episode 464) Discover More Activate your free membership for full access to the entire library of interviews since 2011, searchable by topic.

Jonathan Raymond is the CEO of Refound, a leadership training company that helps organizations unlock high-performance through transparent conversations about growth and accountability. Jonathan spent 20 years building careers in business development and personal growth before realizing he could have the best of both worlds by starting his own company. Now, he uses those skills to advise CEOs and organizational leaders on how to create a people-first culture that drives results. His goal is to provide Refound's clients with a partner they can trust and a program that gives managers an experience of how they can make work a better place, one conversation at a time. Jonathan is an experienced CEO, Inc. Magazine Top 100 Leadership Speaker (Inc. 2018) and the author of Good Authority, How to Become the Leader Your Team is Waiting For. He lives in Encinitas, California.More Info: www.refound.comSponsors: AccountantHires: AHLaunch Your APP: PassionIOFree Coaching Session: Masterleadership.orgSupport Our Show: Click HereSupport this show http://supporter.acast.com/masterleadership. See acast.com/privacy for privacy and opt-out information.

In this solocast of the Equipping Leaders Podcast, I share my top ten favorite leadership books of 2021. The list includes:1. Impact Players: How to Take the Lead, Play Bigger, and Multiply Your Impact by Liz Wiseman 2.  Think Again: The Power of Knowing What You Don't Know by Adam Grant 3.  The Eight Paradoxes of Great Leadership: Embracing the Conflicting Demands of Today's Workplace by Tim Elmore4.  Love Works: Seven Timeless Principles for Today's Leaders  by Joel Manby5.  Fierce Conversations: Achieving Success at Work and in Life One Conversation at a Time by Susan Scott 6.  TEDTalk: The Official TED Guide to Public Speaking by Chris Anderson 7.  Good Authority: How to Become the Leader Your Team is Waiting For by Jonathan Raymond 8.  Range: Why Generalists Triumph in a Specialized World by David Epstein 9.  Change Enthusiasm: How to Harness the Power of Emotion for Leadership and Success by Cassandra Worthy 10.  Great Mondays: How to Design a Company Culture Employees Love by Josh Levine 

Disponible dès ce vendredi 9 juillet 2021, First Cow, le nouveau film de la cinéaste Kelly Reichardt. Après Certaines femmes en 2016, la réalisatrice et scénariste américaine est de retour avec un film humble qui raconte la rencontre entre deux hommes : King Lu et Cookie Figowitz. Adapté du roman The Half-Life de Jonathan Raymond (co-scénariste du film), il fut présenté au festival du film de Telluride en 2019, sélectionné en compétition officielle à la Berlinale en 2020 et au Festival de Deauville la même année où il a remporté le Prix du Jury.  Le film sortira dans les salles le 27 juillet 2021. Participantes : Pauline - @paulinemallet_ / Amandine - @MotherOfSighs_ / Laura - @CookieTime_LE Création, animation, réalisation, montage et mixage son : Pauline Mallet Extrait ouverture de l'épisode : Bande annonce de First Cow de Kelly Reichardt Musique de fin d'épisode : Run the world - Beyoncé (2011) Références mentionnées et/ou conseillées (par ordre chronologique de sortie) Films cités :  Séries citées :  Livres / Articles de presses / expositions / vidéos :  Rétrospective Kelly Reichardt au Centre Pompidou → https://www.centrepompidou.fr/fr/programme/agenda/evenement/FasZxTt Kelly Reichardt, l'Amérique retraversée de Judith Revault d'Allonnes → https://boutique.centrepompidou.fr/fr/monographie-et-mouvements-artistiques/kelly-reichardt-lamerique-retraversee/2384.html First Cowsur Mubi → https://mubi.com/fr/films/first-cow Notre épisode sur Chloé Zhao → https://smartlink.ausha.co/sorocine/episode-39-sorocine-club-chloe-zha

Summary: In this episode of the Change Management Review™ Podcast, Theresa Moulton interviews Jonathan Raymond - CEO at Refound and author of the award-winning book Good Authority: How to Become the Leader Your Team Is Waiting For. In 2018, he was named one of Inc. Magazine's top 100 leadership speakers. After spending 20 years trying

Jonathan Raymond, author of Good Authority: How to Become the Leader Your Team Is Waiting For, tells us how we can let go of resistance to change by using the DANCE Method. If you've ever struggled with time management, you'll really appreciate the example he demonstrates! Let's get to it! The Cheat Sheet: D: Define the problem simply. A: Assess the impact. N: Name the underlying dynamic. C: Create the smallest next step you can. E: Establish personal accountability. To learn more about social dynamics and productivity hacks, take the Art of Charm Challenge by clicking here, or text CHARMED to 33444. Also be sure to check out our Social Capital Intensive here! Let us know about how you put today's Minisode Monday into practice! Tweet with @TheArtofCharm in your response or write to Jordan directly: jordan@theartofcharm.com (he actually reads everything)! Listen to The Art of Charm, The Forbes List, and hundreds of your favorite podcasts with the free PodcastOne app (on iOS and Android) here! Does your business have an Internet presence? Now save a whopping 50% on new webhosting packages here with HostGator by using coupon code CHARM! Find out more about the team who makes The Art of Charm podcast here! Show notes at http://theartofcharm.com/mm41/ HELP US SPREAD THE WORD! If you dig the show, please subscribe in iTunes and write us a review! This is what helps us stand out from the crowd and help people find the credible advice they need. Review the show in iTunes! We rely on it! http://www.theartofcharm.com/mobilereview Stay Charming!

Jonathan Raymond (@jonathanraymond) is the owner of management training startup Refound and author of Good Authority: How to Become the Leader Your Team Is Waiting For. The Cheat Sheet: What's the real purpose of a business? Why should a business owner or manager treat employees with the same respect afforded to the most valuable customers? Understand why getting rid of old, inherited beliefs about being in an authority position are critical to becoming the kind of leader people want to work for. How can countless microbehaviors among members of a workforce add up to negatively influence a company's culture, and what can we do to address them? Are you a Friend, a Fighter, or a Fixer? Learn to identify your own leadership archetype and work with its strengths and weaknesses. And so much more... A gift from the heart is always worth giving -- like farm-to-table and artisan florist bouquets from bouqs.com. Art of Charm listeners enter promo code CHARM to get 20% off! Freshly dipped strawberries from Shari's Berries starting at just $19.99 plus shipping -- double the berries for just $10 more! Just go to berries.com and use code Art of Charm! Please help The Art of Charm Podcast stay free-to-download with minimal ads by taking this quick and easy survey here! The One You Feed is a podcast by Eric Zimmer and Chris Forbes that hosts inspiring conversations about creating a life worth living. Check it out here! Does your business have an Internet presence? Now save a whopping 50% on new webhosting packages here with HostGator by using coupon code CHARM! Find out more about the team who makes The Art of Charm podcast here! Show notes at http://theartofcharm.com/589/ HELP US SPREAD THE WORD! If you dig the show, please subscribe in iTunes and write us a review! This is what helps us stand out from the crowd and help people find the credible advice they need. Review the show in iTunes! We rely on it! http://www.theartofcharm.com/mobilereview Stay Charming!

Refound CEO and author Jonathan Raymond explains how personal and professional growth are one thing, not two.You'll Learn:How you can become the leader your team is waiting forThe makings of a perfect conversationApproaches to receiving feedback constructivelyAbout JonathanAfter twenty years of not being able to decide whether he was a business development guy or a personal growth teacher, Jonathan stopped trying to figure it out. He's the owner of Refound, an online training startup that offers Good Authority training programs for owners, executives, and managers. He's madly in love with his wife, tries not to spoil his daughter, and will never give up on the New York Knicks. Jonathan is the former CEO and Chief Brand Officer of EMyth, where he led the transformation of a global coaching brand and has worked in tech, clean tech, and the nonprofit world after graduating law school in 1998. He lives in Ashland, Oregon, a lovely town that's too far away from a warm ocean.Items Mentioned in this Show:Website: RefoundBook: Good Authority by Jonathan RaymondTool: Growth Meeting GuideBook: Jonathan Livingston Seagull by Richard BachBook: Three Bags Full by Leonie SwannSoftware: DripView transcript, show notes, and links at https://awesomeatyourjob.com/ep110See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.