HR Inside Out

Episode Intro:It is time to “sign off” with this being my final podcast in the series HR Inside Out. And wow, what a wonderful experience this has been, learning how to become a podcaster, having the courage to reach out to potential guests, developing the programs, working with an editor, undertaking the related research, meeting new people, and deepening my relationship with others – so many new experiences along the way. I sincerely hope that the series has accomplished its goal of providing you insights that have helped you personally, and in your people oversight responsibilities. As shared in the podcast, at times I tackled a topic on my own. At other times, I reached out to experts in the specialized areas, my podcast guests. It is with huge gratitude to the individuals who agreed to be those guests over the tenure of the series: Malcolm White, Paul Moffat, Stuart McNish, Monique Liddle, Pamela Jones, Debbie Comis, David Harvey, James Ridge, Dr. Kieth Deats, Lisa Wilson, Victoria Miles, Tony Martignetti, Gwyn Teatro, Paul Harrietha, Dimple Dhabalia, Sharon Summerfield, Melissa Deally, Julia Wooster, Catherine Elliott, Steve Serbic, Cheryl Brewster, Sam Thiara, Barb Ashcroft, Amal Anup, Dr. Aliaa Remtilla, Kate Bravery, Ayo Owodunni, Tracy Lee Lorenson, Nadine Hanchar, Marc S. Miller, Carolyn Cooper-McOuatt, Heather Abbott, Stephen Hammond, Alex Cann, Cindy Rogers, Bill Howes, Ed Seymour, Brian Schramm, and Charlene Wright. Thank you to each of you for trusting in the process, in me, and in the product. And thank you to my listeners. I have appreciated your time and support. I wish each of you well in your own endeavors. Remember – Dare to Soar! I believe you can! Fly high! About the Host: Susan has worked with people all her life. As a human resource professional, she has specialized in all aspects of employment, from hiring to retirement. She got her start as a national representative for a large Canadian union. After pursuing an undergrad degree in business administration, Susan transitioned to HR management, where she aspired to bringboth employee and management perspectives to her work. Susan holds a Master of Arts degree in Leadership and Training. She retired from her multi-decade career in HR to pursue writing and consulting, and to be able, in her words, to “colour outside the lines.” She promises some fun and lots of learning through this podcast series. Susan is also the author of the book Leadership Inside Out: Effecting Change fromWithin available on Amazon – click below. Leadership Inside Out: Effecting Change from Within: Ney, Susan G: 9781777030162: Books - Amazon.caIf you wish to contact Susan, she can be reached through any of the following: Website: Home - Effecting Change from WithinEmail: susangney@gmail.comLinked In: www.linkedin.com/in/susan-ney-197494Facebook: www.facebook.com/susan.ney.5/Phone:...

Episode Intro:Dimple Dhabalia has woven both her own story and that of others she has worked with into a phenomenal book, Tell Me My Story: Challenging the Narrative of Service Before Self; a book that digs deep into the realities that so many of us who provide service to others (because “caring for others in inherent to who we are, and to do anything different would leave us feeling unfulfilled and restless”) experience. Did you know that vicarious trauma can result from repeated exposure to other people's trauma and their stories of traumatic events, and that compassion fatigue can result from caring for those who are in significant pain and distress? It will likely come as no surprise that factors such as lack of transparency, decision making that doesn't consider workforce health, and perceptions of unfairness in the workplace can tip our organizations into what is being termed “organizational trauma”, all of which contribute to toxic work environments, burnout, disengagement, and sickness. If your role includes oversight of people, you could be having to deal with all these - both as the leader of the team you are responsible for - and personally. The good news is that we can reset and redesign once-traumatized cultures. Join us to learn more! About Dimple Dhabalia: Dimple D. Dhabalia is the founder of Roots in the Clouds and a human-centered leadership coach with over twenty years of government and public sector experience. Dimple partners with leaders across mission-driven sectors to address root issues and design inclusive, human-centered workplace cultures where emerging and seasoned leaders can learn how to preserve their own humanity as they work to preserve it for others.After almost two decades working on the front lines of the government and humanitarian sectors, Dimple had experienced vicarious trauma, compassion fatigue, moral injury, burnout, and anxiety. Like so many others, she worked in an organization that celebrated the resilience of the human spirit in the refugees and displaced persons they served, while failing to extend the same ethos to those working within their own organizations. Determined to educate and support heart-centered leaders, she developed and launched the Daring Leaders Project (DLP), the first mindfulness-based leadership development program of its kind within the agency. Her vision and leadership earned her Director's awards for Innovator of the Year and the Pillar of Leadership.In 2021, Dimple launched Roots in the Clouds with a personal mission of putting the “human” back into humanitarian and making service sustainable across mission-driven sectors. Today, Dimple's cutting-edge work explores the intersection of generational trauma and moral injury and supports a holistic approach to addressing individual and organizational trauma using principles of mindful performance, positive psychology, and human-centered leadership. Her new book, Tell Me My Story–Challenging the Narrative of Service Before Self [Ambika Media 2024], was recently excerpted in the Stanford Social Innovation Review, and her work has also been featured in Fast Company, CEO World Magazine, and the Federal News Network. Dimple recently debuted a limited-series companion podcast to Tell Me My Story called Service Without Sacrifice and is also creator and co-host of the popular podcast What Would Ted Lasso Do? You can find Dimple @dimpstory across all social media platforms, and at dear HUMANitarian on Substack.Connect with Dimple:Website: @dimpstory

Episode Intro:Passion and legacy… will those attending your celebration of life affirm that you found and lived yours? What lives will you have positively impacted over the course of your career? Are you genuinely practicing the values you aspire to? Will you be able to say that you had some fun along the way? Interested in learning more? Hope you will join me! About the Host: Susan has worked with people all her life. As a human resource professional, she has specialized in all aspects of employment, from hiring to retirement. She got her start as a national representative for a large Canadian union. After pursuing an undergrad degree in business administration, Susan transitioned to HR management, where she aspired to bringboth employee and management perspectives to her work. Susan holds a Master of Arts degree in Leadership and Training. She retired from her multi-decade career in HR to pursue writing and consulting, and to be able, in her words, to “colour outside the lines.” She promises some fun and lots of learning through this podcast series. Susan is also the author of the book Leadership Inside Out: Effecting Change fromWithin available on Amazon – click below. Leadership Inside Out: Effecting Change from Within: Ney, Susan G: 9781777030162: Books - Amazon.caIf you wish to contact Susan, she can be reached through any of the following: Website: Home - Effecting Change from WithinEmail: susangney@gmail.comLinked In: www.linkedin.com/in/susan-ney-197494Facebook: www.facebook.com/susan.ney.5/Phone: (604) 341-5643Thanks for listening!It means so much that you listened to this podcast! If you know of anyone else who might find this series of interest, please share. If you have questions about this episode, please send me an email at susangney@gmail.comSubscribe to the podcastIf you wish to receive automatic notifications as new podcast episodes are made available, please subscribe.Leave a reviewRatings and reviews from listeners are used to improve the podcasts. They also help others find this series, so reviews are very much appreciated!

Episode Intro:If you are seeking tools to help your spark or that of those you care about burn brighter, I would like to introduce you to Tony Martignetti. Through Tony's latest book, Campfire Lessons for Leaders: How Uncovering Our Past Can Propel Us Forward, he shares transformational stories of courageous individuals, including himself, unearthing concepts like the significance of flashpoints in our lives, using question bursts, removing social masks, using experimentation to fail forward, replacing fear with curiosity, living our core values, making brave spaces, slowing down to go fast, and more. Tony uses a foundation of what he calls his three C's – curiosity, compassion, and connection – ones he also considers his core personal values and ones he very definitely practices. I enjoyed meeting and talking with Tony as much as I enjoyed his book. I hope you will, too!Join us to learn more! About Tony Martignetti: Tony is the Chief Inspiration Officer at Inspired Purpose Partners and is a trusted advisor, leadership coach and facilitator, best-selling author, podcast host, and speaker. He brings together over 25 years of business and leadership experience and extreme curiosity to elevate leaders and equip them with the tools to navigate through change and unlock their true potential. He has been recognized as one of the Top Voices in Leadership and by LeadersHum as one of the Biggest Voices in Leadership. Tony has been a finance and strategy executive with experience working with some of the leading life sciences companies. Along his journey, he also managed small businesses and ran a financial consulting company. Tony hosts The Virtual Campfire podcast and is the author of Climbing the Right Mountain: Navigating the Journey to An Inspired Life and Campfire Lessons for Leaders: How Uncovering Our Past Can Propel Us Forward. He has been featured in many publications, including Harvard Business Review, Fast Company, Forbes, Life Science Leader, and CEO Today. He earned an MBA degree from Northeastern University and is a certified professional coach with training from various coaching institutions and programs. Tony lives in Boston, Massachusetts, with his wife and son. He is an adventure seeker fascinated by nature, art, and architecture. He always includes some elements of art, architecture, and adventure in the itinerary whenever he travels. Connect with Tony:Website: www.ipurposepartners.comPodcast: https://www.ipurposeparners.com/podcastLinkedIn: (11) Tony Martignetti | LinkedInBook: Campfire Lessons for Leaders: How Uncovering Our Past Can Propel Us Forward Campfire Lessons for Leaders: How Uncovering Our Past Can Propel Us Fo (routledge.com)Campfire Lessons for Leaders: How Uncovering Our Past Can Propel Us Forward: Martignetti, Tony: 9781032428994: Amazon.com: BooksBook: Climbing the Right Mountain: Navigating the Journey to An Inspired Life

Episode Intro:Most organizations are struggling with skill shortages and retention of talent. A lack of social connection at work is a widespread problem – made worse by remote and hybrid work. Did you know that: 57% of employees feel invisible at work. 20% of new hires will quit their job in the first 45 days. Many don't even show up on day one (particularly when the gap between offer and start date is long). According to a 2021 research study by McKinsey, a lack of connection and appreciation is the number one driver for attrition! In fact, people are nearly three times more likely to quit because they don't feel like they belong at work than because of poor compensation. It is Dr. Aliaa Remtilla's mission to help companies foster stronger, more authentic human connections amongst their employees. She is the Chief Scientist and Co-Founder of StoryTiling: a platform that uses anthropology and tech to bring more authenticity to workplace relationships; a simple, automated way to create impactful, personalised films that show employees they matter. Join us to learn more! About Dr. Aliaa Remtilla:Dr. Aliaa Remtilla is an anthropologist and filmmaker, whose mission is to improve understandings of the human experience. Originally trained as a filmmaker at Harvard University, Aliaa takes complex ideas and communicates them to the general public through emotive storytelling in the visual medium.Aliaa is also a professional researcher, with an MA and PhD in Social Anthropology from the University of Manchester (UK). She has worked as a researcher at both the Institute of Ismaili Studies (UK) and at Simon Fraser University (Canada). Together, she has conducted research in over 20 countries, including Afghanistan, Pakistan, Portugal, Tajikistan, and Tanzania examining the confluence of religion, economics and politics. Aliaa has also served extensively with the Shi'a Ismaili Muslim community through the Aga Khan Councils in Australia, New Zealand, and the USA. Aliaa is skilled at shaping the strategic direction of community organisations at all levels: for example, at a grass roots level, supporting youth to navigate their Muslim identity while living in a Western context; or at an institutional level, establishing strategic partnerships with government and civic entities.Aliaa is currently the Chief Scientist and Co-Founder of StoryTiling, a platform that uses anthropology and tech to bring more authenticity to workplace relationships by offering a simple, automated way to create impactful, personalised films that show employees they matter. Specifically, for new graduate hires, StoryTiling reduces the risk of reneges and speeds up the time to productivity with automated & personalised keep warm videos.Aliaa has recently posted a YouTube video - Gen Z Engagement: Beyond Myths to HR Innovation – where she very nicely explains how these videos and narratives can enhance a number of organizational initiatives, positively not only Gen Z but all other generations of our work colleagues' employment experiences. Connect with Aliaa:Email: aliaa@storytiling.comLinkedIn: 9) Aliaa Remtilla, PhD | LinkedInSubscribe to Aliaa's Monthly Newsletter, AntHRo Insights:

Episode Intro:Kate Bravery is co-author of the recently published book, Work Different: 10 Truths for Winning in the People Age. If the “10 Truths” headings: “Goodbye employees, hello contributors”, “Stressed out, burnt out and quietly quitting”, “It doesn't pay to stay”, “Purpose rules and empathy wins”, “Trust and accountability are a team sport”, “The new rhythm of work”, “Skills are the real currency of work”, “Supply is unchained”, “Intelligence is getting amplified”, and “Sustainability starts with people”, don't pique your curiosity, the impact of AI, ESG, and the very vocal expectations of our younger generations, are certain to. Lots of interesting research and insights - wherever you are in your role overseeing people within your organization – hope you will join us! About Kate Bravery: Kate is a Corporate Psychologist and Mercer's Global Talent Advisory Leader. She is a Senior Partner with 25 years of experience advising executives on Global Talent Trends and the future of work. She is a UK Chartered Occupational Psychologist with an MSc. in Organizational Psychology and an MBA. She has expertise in people strategy, talent management, assessment/leadership development and HR process design. Kate commenced her career with American Express where she focused on new employee orientation and its impact on cultural integration. Her interest in cross-cultural leadership and decision making have been constants throughout her career.Her technical background lies in people strategy, design of talent management solutions, organizational development, performance and succession management systems, assessment and high potential development, as well as career architecture and job levelling. Connect with Kate:Email: kate.bravery@mercer.comLinkedIn: Kate Bravery | LinkedInBook: Work Different: 10 Truths for Winning in the People Age: Bravery, Kate, Bonic, Ilya, Anderson, Kai: 9781394181292: Amazon.com: BooksAbout the Host: Susan has worked with people all her life. As a human resource professional, she has specialized in all aspects of employment, from hiring to retirement. She got her start as a national representative for a large Canadian union. After pursuing an undergrad degree in business administration, Susan transitioned to HR management, where she aspired to bringboth employee and management perspectives to her work. Susan holds a Master of Arts degree in Leadership and Training. She retired from her multi-decade career in HR to pursue writing and consulting, and to be able, in her words, to “colour outside the lines.” She promises some fun and lots of learning through this podcast series. Susan is also the author of the book Leadership Inside Out: Effecting Change fromWithin available on Amazon – click below. Leadership Inside Out: Effecting Change from Within: Ney, Susan G: 9781777030162: Books - Amazon.caIf you wish to contact Susan, she can be reached through any of the following: Website:

Episode Intro:Ever find yourself constantly ruminating over a comment where you felt criticized, still fuming over that driver that gave you the finger on your way to work, really down over that disappointing performance review, and hypersensitive over what felt like a disappointed look towards you from your boss. Do you, like me, tend to brush off compliments, focus on the poor grade you received instead of the good ones, and look to the next goal without really recognizing and celebrating the one you just accomplished???? You are not alone. It's actually an evolutionary thing and one that guest Cheryl Brewster has delved into to find not only the “why” but also tools that we can be using to stop negativity bias in its tracks – we need to be modelling this – because when we help ourselves, we also help those we lead – and love! Join us to learn more!!! About Cheryl Brewster: As a Transition Specialist, Transformational Speaker, and Spiritual Mentor, Cheryl inspires individuals and organizations keen to make big differences in the world, to find the hidden treasure within challenge. Cheryl's story is one of extraordinary trust and the ability to ride the waves of change. In 2004 she left a successful career in the corporate world to “follow a calling” and founded The Intuitive Life to provide intuitive consultations, workshops, and training to both individuals and organizations. In 2010 a family health crisis plunged her deep into her own “dark night of the soul,” testing every ounce of her faith and stamina. As a result, Cheryl discovered that with the right mindset, severe challenges can be catalysts for powerful, positive change.Widely respected for her talents and abilities, Cheryl possesses the rare gift of inspiring the best in people and organizations for better outcomes, communication, connection, and resiliency. Through her intuitive consultations, workshops, seminars, speaking, and coaching programs, she works with individuals and business groups to foster empowered decision making, creativity, improved working relationships and practical, strategies for meaningful, creative solutions.Over the course of her career as a personal and business intuitive, Cheryl has consulted with and coached, executives and leaders in social and business projects, including company directors, naturopaths, entrepreneurs, local government, and small business. Clients who work with Cheryl come away inspired, transformed and fully committed to living the deeper meaning of their lives with increased clarity, confidence, and self-trust.Connect with Cheryl:Email: Cheryl@TheIntuitiveLife.comWebsite: https://theintuitivelife.com/Facebook: https://www.facebook.com/TheIntuitiveLifeLinkedIn: https://www.linkedin.com/in/cherylbrewster1/Facebook: https://www.facebook.com/IntuitiveCelebrationsTwitter:

Episode Intro:Ch ch ch Changes… evokes David Bowie, Change – Taylor Swift and yes, The Times They are A-Changin, thank you Bob Dylan. But change isn't just within song lyrics. Whether it be those New Year's Resolutions or moving forward with organizational objectives, making small, incremental steps in the direction we are wishing to head truly works. Interested in learning more? Hope you will join me! About the Host: Susan has worked with people all her life. As a human resource professional, she has specialized in all aspects of employment, from hiring to retirement. She got her start as a national representative for a large Canadian union. After pursuing an undergrad degree in business administration, Susan transitioned to HR management, where she aspired to bringboth employee and management perspectives to her work. Susan holds a Master of Arts degree in Leadership and Training. She retired from her multi-decade career in HR to pursue writing and consulting, and to be able, in her words, to “colour outside the lines.” She promises some fun and lots of learning through this podcast series. Susan is also the author of the book Leadership Inside Out: Effecting Change fromWithin available on Amazon – click below. Leadership Inside Out: Effecting Change from Within: Ney, Susan G: 9781777030162: Books - Amazon.caIf you wish to contact Susan, she can be reached through any of the following: Website: Home - Effecting Change from WithinEmail: susangney@gmail.comLinked In: www.linkedin.com/in/susan-ney-197494Facebook: www.facebook.com/susan.ney.5/Phone: (604) 341-5643Thanks for listening!It means so much that you listened to this podcast! If you know of anyone else who might find this series of interest, please share. If you have questions about this episode, please send me an email at susangney@gmail.comSubscribe to the podcastIf you wish to receive automatic notifications as new podcast episodes are made available, please subscribe.Leave a reviewRatings and reviews from listeners are used to improve the podcasts. They also help others find this series, so reviews are very much appreciated!

Episode Intro:2023 and oh, what a year! Reflections – everything changes but so much stays the same – using excerpts from my book Leadership Inside Out: Effecting Change from Within on improving communication and conflict resolution. And more! Interested in learning more? Hope you will join me! About the Host: Susan has worked with people all her life. As a human resource professional, she has specialized in all aspects of employment, from hiring to retirement. She got her start as a national representative for a large Canadian union. After pursuing an undergrad degree in business administration, Susan transitioned to HR management, where she aspired to bringboth employee and management perspectives to her work. Susan holds a Master of Arts degree in Leadership and Training. She retired from her multi-decade career in HR to pursue writing and consulting, and to be able, in her words, to “colour outside the lines.” She promises some fun and lots of learning through this podcast series. Susan is also the author of the book Leadership Inside Out: Effecting Change fromWithin available on Amazon – click below. Leadership Inside Out: Effecting Change from Within: Ney, Susan G: 9781777030162: Books - Amazon.caIf you wish to contact Susan, she can be reached through any of the following: Website: Home - Effecting Change from WithinEmail: susangney@gmail.comLinked In: www.linkedin.com/in/susan-ney-197494Facebook: www.facebook.com/susan.ney.5/Phone: (604) 341-5643Thanks for listening!It means so much that you listened to this podcast! If you know of anyone else who might find this series of interest, please share. If you have questions about this episode, please send me an email at susangney@gmail.comSubscribe to the podcastIf you wish to receive automatic notifications as new podcast episodes are made available, please subscribe.Leave a reviewRatings and reviews from listeners are used to improve the podcasts. They also help others find this series, so reviews are very much appreciated!

Episode Intro:Using metaphors from nature, and brilliant insights from leading authors, I share lessons and tools for your leadership toolkit through what I have found helpful in my own journey. We have fun with what I call the three “C” s of leadership evolution; these being Confidence, Curiosity, and Connection. Interested in learning more? Hope you will join me! About the Host: Susan has worked with people all her life. As a human resource professional, she has specialized in all aspects of employment, from hiring to retirement. She got her start as a national representative for a large Canadian union. After pursuing an undergrad degree in business administration, Susan transitioned to HR management, where she aspired to bringboth employee and management perspectives to her work. Susan holds a Master of Arts degree in Leadership and Training. She retired from her multi-decade career in HR to pursue writing and consulting, and to be able, in her words, to “colour outside the lines.” She promises some fun and lots of learning through this podcast series. Susan is also the author of the book Leadership Inside Out: Effecting Change fromWithin available on Amazon – click below. Leadership Inside Out: Effecting Change from Within: Ney, Susan G: 9781777030162: Books - Amazon.caIf you wish to contact Susan, she can be reached through any of the following: Website: Home - Effecting Change from WithinEmail: susangney@gmail.comLinked In: www.linkedin.com/in/susan-ney-197494Facebook: www.facebook.com/susan.ney.5/Phone: (604) 341-5643Thanks for listening!It means so much that you listened to this podcast! If you know of anyone else who might find this series of interest, please share. If you have questions about this episode, please send me an email at susangney@gmail.comSubscribe to the podcastIf you wish to receive automatic notifications as new podcast episodes are made available, please subscribe.Leave a reviewRatings and reviews from listeners are used to improve the podcasts. They also help others find this series, so reviews are very much appreciated!

Episode Intro:Staff and skills shortages aside, truly, what is happening to customer service these days? When benefits such as customer retention, employee retention, troubleshooting and problem-solving, leads to referrals, boosts the brand, increases customer lifetime value, and influences corporate culture are noted as the benefits, seems to me there is enough to make ensuring a really positive customer service experience worth an organization's while. This certainly hasn't been my experience recently… Interested in learning more? Hope you will join me! About the Host: Susan has worked with people all her life. As a human resource professional, she has specialized in all aspects of employment, from hiring to retirement. She got her start as a national representative for a large Canadian union. After pursuing an undergrad degree in business administration, Susan transitioned to HR management, where she aspired to bringboth employee and management perspectives to her work. Susan holds a Master of Arts degree in Leadership and Training. She retired from her multi-decade career in HR to pursue writing and consulting, and to be able, in her words, to “colour outside the lines.” She promises some fun and lots of learning through this podcast series. Susan is also the author of the book Leadership Inside Out: Effecting Change fromWithin available on Amazon – click below. Leadership Inside Out: Effecting Change from Within: Ney, Susan G: 9781777030162: Books - Amazon.caIf you wish to contact Susan, she can be reached through any of the following: Website: Home - Effecting Change from WithinEmail: susangney@gmail.comLinked In: www.linkedin.com/in/susan-ney-197494Facebook: www.facebook.com/susan.ney.5/Phone: (604) 341-5643Thanks for listening!It means so much that you listened to this podcast! If you know of anyone else who might find this series of interest, please share. If you have questions about this episode, please send me an email at susangney@gmail.comSubscribe to the podcastIf you wish to receive automatic notifications as new podcast episodes are made available, please subscribe.Leave a reviewRatings and reviews from listeners are used to improve the podcasts. They also help others find this series, so reviews are very much appreciated!

Episode Intro:I am sure that you have heard of the KISS principle – the one about “keeping it simple”. With our world feeling so much more complex and, at times, out of control, it seemed an appropriate topic for a podcast. Where might you be making your world more complex than it needs to be? Simple is about actions and experiences. And it is about what we teach and learn through these. Interested in learning more? Hope you will join me! About the Host: Susan has worked with people all her life. As a human resource professional, she has specialized in all aspects of employment, from hiring to retirement. She got her start as a national representative for a large Canadian union. After pursuing an undergrad degree in business administration, Susan transitioned to HR management, where she aspired to bringboth employee and management perspectives to her work. Susan holds a Master of Arts degree in Leadership and Training. She retired from her multi-decade career in HR to pursue writing and consulting, and to be able, in her words, to “colour outside the lines.” She promises some fun and lots of learning through this podcast series. Susan is also the author of the book Leadership Inside Out: Effecting Change fromWithin available on Amazon – click below. Leadership Inside Out: Effecting Change from Within: Ney, Susan G: 9781777030162: Books - Amazon.caIf you wish to contact Susan, she can be reached through any of the following: Website: Home - Effecting Change from WithinEmail: susangney@gmail.comLinked In: www.linkedin.com/in/susan-ney-197494Facebook: www.facebook.com/susan.ney.5/Phone: (604) 341-5643Thanks for listening!It means so much that you listened to this podcast! If you know of anyone else who might find this series of interest, please share. If you have questions about this episode, please send me an email at susangney@gmail.comSubscribe to the podcastIf you wish to receive automatic notifications as new podcast episodes are made available, please subscribe.Leave a reviewRatings and reviews from listeners are used to improve the podcasts. They also help others find this series, so reviews are very much appreciated!

Many of our organizations are striving to improve diversity, equity, and inclusion in our workplaces. We can't achieve any of these without ensuring that these same work environments are felt to be psychologically safe, where candor and willingness to engage in “productive conflict” is part and parcel of learning from different points of view. According to Amy Edmondson in her excellent book The Fearless Organization: Creating Psychological Safety in the Workplace for Learning, Innovation, and Growth, “…in a psychologically safe workplace, people are not hindered by interpersonal fear. They feel willing and able to take the inherent interpersonal risks of candor. They fear holding back their full participation more than they fear sharing a potentially sensitive, threatening, or wrong idea.” As a leader, are you helping create a psychologically safe work environment by practicing attributes of “leader inclusiveness” - of being approachable and accessible, willing to acknowledge your fallibility, and proactively inviting input? Interested in learning more? Hope you will join me! About the Host: Susan has worked with people all her life. As a human resource professional, she has specialized in all aspects of employment, from hiring to retirement. She got her start as a national representative for a large Canadian union. After pursuing an undergrad degree in business administration, Susan transitioned to HR management, where she aspired to bringboth employee and management perspectives to her work. Susan holds a Master of Arts degree in Leadership and Training. She retired from her multi-decade career in HR to pursue writing and consulting, and to be able, in her words, to “colour outside the lines.” She promises some fun and lots of learning through this podcast series. Susan is also the author of the book Leadership Inside Out: Effecting Change fromWithin available on Amazon – click below. Leadership Inside Out: Effecting Change from Within: Ney, Susan G: 9781777030162: Books - Amazon.caIf you wish to contact Susan, she can be reached through any of the following: Website: Home - Effecting Change from WithinEmail: susangney@gmail.comLinked In: www.linkedin.com/in/susan-ney-197494Facebook: www.facebook.com/susan.ney.5/Phone: (604) 341-5643Thanks for listening!It means so much that you listened to this podcast! If you know of anyone else who might find this series of interest, please share. If you have questions about this episode, please send me an email at susangney@gmail.comSubscribe to the podcastIf you wish to receive automatic notifications as new podcast episodes are made available, please subscribe.Leave...

Lisa is a wonderful example of someone who chose to blossom when confronted with the reality of both job loss and health challenges. In 2014 she was laid off from her Human Resources Manager position. A few months later, she had half of her thyroid removed in error. This sent her on a long process of healing. It also encouraged a change of mindset and a decision to let go of what she describes as “who she used to be”. Lisa transitioned to offering her skills in a different way - as a Leadership Vision Coach and a Human Resources Cultural consultant. Witnessing the impact of both poor and great leadership, she now devotes herself to coaching leaders so their teams can experience the excellence they deserve. She now uses her passion to teach leaders in medium and small business to effectively lead their teams by creating exceptional workplace cultures. Author of recently released best selling book Leading with Ease; Creating a solid foundation for your leadership role, with over twenty years of experience and training, she is set up to fast track you to become the leaders you want to be. Hope you will join us! Connect with LisaEmail: lmwcoaching@gmail.comLinkedIn: Lisa Wilson | LinkedInWebsite: http://www.lmwconsultation.ca/Phone: 705-288-6554 (Mobile) Lisa's Book Leading with Ease – The New Book from Lisa Wilson - Leading with Ease - The New Book by Lisa WilsonLeading with Ease: Creating a solid foundation for your leadership role: Wilson, Lisa: 9781957013541: Books - Amazon.caResourcesPodcast • Keepers of Culture w/ Lisa Wilson (substack.com)HER Global Voice: Feminine Leaders Sharing Their Story to Change and Empower Your Heart, Soul, and Spirit: Jackson, Dr Anita M, Mills Blue, Joyce, Bode, Gayle: 9780578752181: Amazon.com: BooksGood To Great: Why Some Companies Make the Leap...And Others Don't: King, Graham: 9780066620992: Books - Amazon.caAbout the Host: Susan has worked with people all her life. As a human resource professional, she has specialized in all aspects of employment, from hiring to retirement. She got her start as a national representative for a large Canadian union. After pursuing an undergrad degree in business administration, Susan transitioned to HR management, where she aspired to bringboth employee and management perspectives to her work. Susan holds a Master of Arts degree in Leadership and Training. She retired from her multi-decade career in HR to pursue writing and consulting, and to be able, in her words, to “colour outside the lines.” She promises some fun and lots of learning through this podcast series.

Even though there were dozens of individuals on the Grand Connection networking group Zoom call, Nadine and I kept ending up in the same breakout rooms. We both took this as an indication that we should chat further. On my recent trip to Victoria, British Columbia we agreed to meet and exchanged books; hers, Knowing me. Knowing You: The PEP Personality Process and mine, Leadership Inside Out: Effecting Change from Within. The more I learned about Nadine and the work she is doing…. Well, I just had to introduce you to her through the podcast especially when she is all about creating better relationships at home and at work!Nadine is a bestselling author, counsellor, consultant, speaker, and trainer with over 35 year's experience delivering programs to both public and private sector organizations locally and internationally. She is known for her energetic, engaging, and authentic presentations as an expert on workplace communications. Her upbeat and interactive style allows her audiences to have fun learning how to stay positive and constructively confront tough communication challenges at work and at home. Nadine's presentations cover topics on Communication, The PEP Personality Process and Heart Consciousness.Hope you decide to join us! More About the Guest – Nadine HancharAs a personality profiling expert, Nadine is the developer of The PEP Personality Process which provides insights concerning the tendencies of self and others. In 1994 with her expertise and as a Trainer in NLP she launched a private postsecondary training institute. Since then, she has taught most of the therapies & techniques she uses herself.As a counsellor she works with individuals, couples, and partnerships in both life and in business. She specializes in relationship issues, trauma & communication. Nadine uses an approach which can include many types of traditional & non-traditional methodologies. Along with all her psychological and communication wisdom, her extensive training also includes physical disciplines like nutrition, energy work, meditation & spiritual studies, taking a very holistic view. Her results-oriented approach is designed to resolve the root causes of issues. Therefore, the therapy, coaching or training is designed to fit the client. This allows the person, couple, family or organization to go forward with a better quality of life. As a consultant she works with individuals, businesses, & organizations to build better relationships, discover new choices, perspectives, create success, and get results. She uses NLP (neuro-linguistic psychology) & the PEP Personality Process© to assess & implement learning & communication skills for management teams, leadership teams, & small business staffs. She helps high achievers work through their blocks, build the skills, & develop the solutions for the issues presented.Connect with Nadine:LinkedIn: (1) Nadine Hanchar | LinkedInWebsite: Personal & Professional Development | Progressive Plus CounsellingPhone: 250 384-1341 Facebook: Progressive Edge Plus NLP Inc. | FacebookTwitter: Nadine Hanchar (@NadineHanchar) / TwitterInstagram: Nadine Hanchar (@nadine.hanchar) |...

Interested in learning more about the impact of shame and the inner critic, of the toxic shame spiral and our shadow, and of the negative impact that unexpressed anger can have on our health? In this podcast host Susan Ney and her guest Alister Moes explore the importance of anger management. The pain, sadness, hurt, fear, anxiety, shame, and often trauma, are what leads someone to react disproportionately to events. It is only when this is examined, with compassion and deep respect, that a person can alter their response to the triggers in their life and learn to relate to the emotional reactions that have led them astray. Alistair Moes and his team at Moose Anger Management have been humbled and inspired by the many people who have taken up the courage to take on this type of investigation. Hope you decide to join us! About the Guest – Alistair MoesAlistair is an international anger management expert and author. He has been working with people worldwide, and professionally since 1989 as an anger management specialist. He has been in private practice since 1995. He has worked with those who have enormous challenges in the world: from high-performance business leaders, gold medal-winning Olympic and professional athletes, to people that are close to homeless. Anger is indeed an equal opportunity emotion.Alistair has developed a manner of working, which is respectful, solution-focussed and based on both academic theory and extensive experience. This experience includes working with trauma, and historic abuse in a manner that honours each person and allows for deep healing. During the last twenty-eight years, he has worked with thousands of people who have made the call out of a desire to create change. Although he has facilitated court-ordered situations, he now works exclusively with self-referred clients, which includes those sent from the workplace, or strongly encouraged by a partner, or even unfortunately sometimes, a lawyer.Alistair's approach focuses on the gifts and potential of each person. In this manner “the good” that is present in an individual is attended to, as are the challenges that face each person. He also has extensive experience working with what is behind a person's anger. As he shares on his website, it is only when this is examined, with compassion and deep respect, that a person can alter their response to the triggers in their life and learn to relate to the emotional reactions that have led them astray. Alistair regularly presents workshops to diverse groups. He also provides counselling for parents with an extensive focus on Dads. He has developed and facilitated parenting groups for Dads and co-facilitated Parenting Together groups for couples. Connect with Alistair:Email: alistair@angerman.caLinkedIn: Alistair Moes | LinkedInWebsite: www.angerman.onlinePhone: 604-723-5134Twitter: https://twitter.com/LoseYourTemperResources:Books (both available at www.angerman.online): -Lose Your Temper: A Conscious Exploration of Anger -Healing Anger: Transforming Anger into GrowthAbout the Host: Susan has worked with people all her life. As a human resource professional, she has specialized in all aspects of employment, from...

Everyone can go towards a path that is authentic to them. Often, we are in a role that earns us a paycheck but is that enough? Join host Susan Ney and guest Sam Thiara of Ignite the Dream as we do a deep dive into discovering the extraordinary in the ordinary, why “Everyone's life is an autobiography – make yours worth reading”, learn of Sam's journey – as captured in his recent book Lost and Found: Seeking the Past and Finding Myself, savour morsels from Sam's blog - living by gratitude, changing the world and dealing with the haters (as examples), and learn of the power of acronyms and anchors to help discover who we are and how we can learn to live our best life! Hope you will join us! About the Guest – Sam ThiaraSam is a speaker, storyteller, author, coach, mentor, entrepreneur, educator and dedicated to community development. There are five areas that he identifies as his foundation: Servant Leadership; Story Sharing; Activator and Igniter; Champion and Enabler; and Community Do-Gooder. His passion is to help individuals, groups, and organizations. This also extends to the community where he enjoys and participates in community development and engagement where he has mentored/coached hundreds of individuals and worked with 45+ non-profits over the last 25 years.Sam has spent the last 17+ years at the Beedie School of Business as a lecturer, administrator and on the Alumni Association Board. For the last 20+ years, he has been involved with helping people build on their autobiographies. This has become the foundation for the building of GradusOne (which recently merged with League of Innovators), an organization to help high school/post secondary/recent graduates in their career journey. Storytelling is a cornerstone of his background. Whether as an author or speaking at a conference, he has had a very rich reflective life and enjoys sharing his experiences. He is called upon by organizations and schools to do keynotes, workshops, or panel facilitation. This exposure has enabled him to speak regionally, nationally, and internationally.Ignite the Dream was established on the premise that everyone can go towards a path that is authentic to them. Often we are in a role that earns us a paycheck but is that enough? Through the services of Ignite the Dream Coaching and Consulting, you will be provided with a tailored solution. Ignite the Dream is a coaching, consulting, training, educating company that helps and supports individuals, teams, organizations, educational institutions, and non-profits to be their pinnacle best.Specialties: Coaching, relationship building, community consultation, corporate communications, student development, educator, community involvement, public speaking and writingSam earned his Certificate in Life Coaching from the University of Cambridge, his MA in Leadership Studies from the University of Exeter and a Higher Education Certificate in Higher Education/Higher Education Administration from Harvard University. Honors and Awards: ⦁ Governor General's Canadian Sovereign's Medal for Volunteers (replaces the Canadian Award) for leadership and community involvement.⦁ Queen Elizabeth II Diamond Jubilee Medal⦁ Rick Hansen Difference Maker medallionConnect with Sam:Email: asthiara@shaw.caLinkedIn: Sam Thiara | LinkedInIgnite the Dream Coaching and Consulting: About | LinkedInWebsites:

Join Susan and guest Sharon Summerfield, Founder of The Nourished Executive as they delve into the topic of stress and burnout and how making small micro changes, which begins with a desire for living a more nourishing (in all contexts) and fulfilling life. Sharon has turned adversity into adventure, activism, and alignment with who she is at her core. A registered holistic nutritionist and certified breath coach, she is a model of lifelong learning and of paying it forward to help others on their journeys. About the Guest – Sharon SummerfieldSharon is passionate about coaching business professionals to manage stress and nourish their wellbeing to prevent burnout. Our true constant is change. It is through making small micro changes, beginning with a desire for something different, that our health transformation begins. As we begin to pause and consider our dance with stress, look at our true priorities, ways to invest in our self-care, and nourish our body, mind, and spirit, we can show up in our lives in new and exciting ways. Sharon works with those who have a desire to live a more fulfilling and nourishing life that is so much more than only work, offering nutrition and wellness coaching with a holistic lens. At The Nourished Executive she offers • One on Ones • Small group coaching • Speaking at events, meetings, and conferences. Topics may include, but are not limited to: • Self-care- an investment in yourself • Preventing Burnout • Psychological Safety • Changing our dance with stress • Self-Reflection • Scheduling Downtime • Making lifestyle changes to enhance our brain health.Sharon shares that we can make different choices on how we spend our time and energy, where asking for help, taking breaks and scheduling downtime is celebrated and encouraged. She helps her clients discover new and exciting ways to invest in their well-being and be nourished in all you.Connect with Sharon:Email: sharon@sharonsummerfield.ca LinkedIn: https://ca.linkedin.com/in/sharonksummerfieldFacebook: https://www.facebook.com/nourishedexecInstagram: https://www.instagram.com/thenourishedexecutive/Website: https://www.nourishedexecutive.ca/ ResourcesThe Power of Breath Work - YouTubeTaking Breaks and Creating Space to Pause - YouTubeDr. Deborah Nixon - YouTubeHR Strategy Council HR Strategy Council: Overview | LinkedInArticle - Managing Zoom Fatigue by Nourishing your WellbeingIntroductory piece that includes a link to the HR Strategy Council Whitepaper on Psychological Safety and the article written for the Canadian School of Nutrition – Nourish Your Wellbeing to Prevent Burnout Wellness Expo, Vancouver Island Conference Centre, Nanaimo, February 25 2023 | AllEvents.inAbout the Host: Susan has worked with people all her life. As a human resource professional, she has specialized in all aspects of employment, from hiring to retirement. She got her start as a national representative for a large Canadian union. After pursuing an undergrad degree in business administration, Susan transitioned to HR management, where she aspired to bringboth employee and management perspectives to her work. Susan holds a Master of Arts degree in Leadership and Training. She retired from her multi-decade career in HR to pursue writing and consulting, and to be able, in her words, to “colour outside the lines.” She promises some fun and lots of learning through this podcast series. Susan is also the author of the book Leadership Inside Out: Effecting Change from

I have been surprised to hear ageism being referred to by a growing number of my colleagues and their children. Ageism is defined as prejudice or discrimination on the grounds of a person's age – at any age. And like other forms of bias, ageism is not based in biology but is socially constructed. It starts in childhood. We pick up cues that then guide our feelings and behaviour towards people of different ages and towards ourselves. According to the Global Report on Ageism, “Ageism affects us throughout life and exists in our institutions, our relationships and ourselves”. The report suggests that implementing educational and intergenerational contact interventions can help. As can becoming more aware – how might you be unintentionally contributing to the problem? Interested in learning more? Hope you will join me! About the Host: Susan has worked with people all her life. As a human resource professional, she has specialized in all aspects of employment, from hiring to retirement. She got her start as a national representative for a large Canadian union. After pursuing an undergrad degree in business administration, Susan transitioned to HR management, where she aspired to bringboth employee and management perspectives to her work. Susan holds a Master of Arts degree in Leadership and Training. She retired from her multi-decade career in HR to pursue writing and consulting, and to be able, in her words, to “colour outside the lines.” She promises some fun and lots of learning through this podcast series. Susan is also the author of the book Leadership Inside Out: Effecting Change fromWithin available on Amazon – click below. Leadership Inside Out: Effecting Change from Within: Ney, Susan G: 9781777030162: Books - Amazon.caIf you wish to contact Susan, she can be reached through any of the following: Website: Home - Effecting Change from WithinEmail: susangney@gmail.comLinked In: www.linkedin.com/in/susan-ney-197494Facebook: www.facebook.com/susan.ney.5/Phone: (604) 341-5643Thanks for listening!It means so much that you listened to this podcast! If you know of anyone else who might find this series of interest, please share. If you have questions about this episode, please send me an email at susangney@gmail.comSubscribe to the podcastIf you wish to receive automatic notifications as new podcast episodes are made available, please subscribe.Leave a reviewRatings and reviews from listeners are used to improve the podcasts. They also help others find this series, so reviews are very much appreciated!

Join host Susan Ney and her guest Victoria Miles as Victoria shares her research, insights, and personal journey of transition – a journey of liminal leadership – the focus of her Master of Leadership major project and thesis. What guides the good good-bye? Victoria shares that it is all about leading a transition in a conscious and deliberate way, about letting go in increments, about dealing with the betwixt and between of transitions and, seeing uncertainty as opportunity. Together Susan and Victoria reflect on the value of showing up with integrity and recognizing that doubt and uncertainty are an integral part of the journey. Hope you will make the time to join us! About the Guest – Victoria MilesOur guest today, Victoria Miles, is an award-winning communications leader with over 25 years of experience in corporate and education communications, media, and public relations. She is an instructor of media studies and business communications at University Canada West and her past employers include Capilano University, North Vancouver School District, Citizens Bank of Canada, Vancity, and The Loewen Group.As a leadership consultant and communicator, Victoria's specialties include writing and editing; education communications and marketing; public, media and government relations; communications project management; marketing and communications strategic planning; organizational branding and story telling; and employee engagement. As an educator, she is proud to support the next generation of professionalcommunicators in their post-secondary learning journeys.Victoria is also an author of children's books, the most recent being "Mimi Power and the I-don't-know-what" published with Tradewind Books.Victoria completed her Master of Arts degree in Leadership at Royal Roads University in2021 and her BA in Communication Studies with Simon Fraser University in 1988. Connect with Victoria:Email: victorianunuk@telus.netLinkedIn: https://ca.linkedin.com/in/victoriamilesnunukPhone: (604) 202-3681ResourcesVictoria's books are available at: https://kidsbooks.com www.munrobooks.com in Victoria, B.C.About the Host: Susan has worked with people all her life. As a human resource professional, she has specialized in all aspects of employment, from hiring to retirement. She got her start as a national representative for a large Canadian union. After pursuing an undergrad degree in business administration, Susan transitioned to HR management, where she aspired to...

Originally from Lagos, Nigeria Ayo Owodunni immigrated to Canada in 2016 as an Economic Migrant. His initial experiences were not positive ones. He learned from these and now works with both businesses and individuals to change this. Canada needs the 500,000 immigrants scheduled to make Canada their new home per year. Ayo shares what we as their colleagues, and they as new immigrants can and should be doing differently to make this better for everyone. About the Guest – Ayo OwodunniAyo Owodunni is a management consultant who brings over 10 years of experience in coaching, training and strategic direction to enterprise level clients looking to achieve big-picture goals while also focusing on diversity, inclusion, and cultural understanding in the workplace. His approach combines expertise, personal stories, and humor- all intended to break barriers and facilitate better communication between people at all levels of an organization. His impressive client list spans a variety of industries and includes renowned companies such as Spotify, Canada Life, Microsoft, Thomson Reuters, CIBC, TMX Group and Hydro One to name a few.Originally from Lagos, Nigeria, Ayo shares his immigrant experience and offers tips on how others can establish themselves in Canada through radio show segments on the Canadian Broadcasting Corporation (CBC) and CityNews Kitchener. Upon immigrating to Canada in 2016, Ayo overcame many challenges before finding his stride - challenges he today helps others avoid. He learned something new every step along his path to success and would later incorporate these pearls into his innovative training programs. Ayo's passion and natural talent for connecting with audiences shine through in everything he doesAyo is also co-author of the book, Values, Culture, Period - Redefining the Value of Values to Drive Business Results and host of the podcast The Immigrant View: Helping immigrants thrive and soar in your organization. And he is the co-creator of The Ring: 4 Steps to transforming your organization through the power of your values & culture. Ayo holds an MBA in entrepreneurship and a Life Coach certification. He serves on several organization boards, including immigrantnetworks.com, Leadership Waterloo Region, expedier.co, and Emergency Response Africa. He is a member of the Canadian Association of Management Consultants. Ayo was also recently elected to the position of Councillor in Ward 5, Kitchener, Ontario! Connect with AyoEmail: ayo@ayoowo.comPodcast: The Immigrant View with Ayo on Apple PodcastsLinkedIn: (8)

Join host Susan Ney and her guest Cheryl Brewster as Cheryl talks about finding and living the power of joy in our lives and of her journey to modelling this, repurposing her work - rebranding as the good pirate - and encouraging “following your creativity into your zone of genius”. Aye matey!!!! About the Guest – Cheryl BrewsterAfter a successful corporate career, Cheryl Brewster followed her calling and founded The Intuitive Life in 2004. Combining her professional expertise with her intuitive gifts, she taught clients how to trust their own intuition to improve results in life and business.Through her own life challenges, Cheryl discovered the secret to transforming the grip of limiting beliefs, into radical peace and empowerment.Cheryl effectively integrates both the spiritual and business worlds for unique experiences that inspire and transform.Legally ordained as a Minister of Metaphysics, board certified as a Neural Linguistic Practitioner (NLP), Time Line Therapist and Hypnotist, she supports thought leaders, entrepreneurs and organizations through her signature “Breakthrough Programs,” intuitive/akashic consultations, individual mentoring, and group masterminds. She finds that joy and humour are essential life ingredients, incorporating them into her work, which also includes officiating weddings and other important milestones. For organizations and entrepreneurs, Cheryl teaches “the how” of inspired focus and intuition to improve life satisfaction and revenue generation for sustained growth.She challenges her audiences to “embrace their inner pirate” to break the rules of conformity and be world leaders in transformation and creativity.Connect with Cheryl:Email: Cheryl@TheIntuitiveLife.comWebsite: TheIntuitiveLife.comFacebook: TheIntuitiveLifeLinkedIn: cherylbrewster1Facebook: Intuitive CelebrationsTwitter: @IntuitiveCherylAbout the Host: Susan has worked with people all her life. As a human resource professional, she has specialized in all aspects of employment, from hiring to retirement. She got her start as a national representative for a large Canadian union. After pursuing an undergrad degree in business administration, Susan transitioned to HR management, where she aspired to bringboth employee and management perspectives to her work. Susan holds a Master of Arts degree in Leadership and Training. She retired from her multi-decade career in HR to pursue writing and consulting, and to be able, in her words, to “colour outside the lines.” She promises some fun and lots of learning through this podcast series. Susan is also the author of the book Leadership Inside Out: Effecting Change fromWithin available on Amazon – click below. Leadership Inside Out: Effecting Change from Within: Ney, Susan G: 9781777030162: Books - Amazon.caIf you wish to contact Susan, she can be reached through any of the following: Website: Home - Effecting Change from WithinEmail:

In my last podcast, I talked about saying yes to opportunities; that these can take us to experiences and places we could not have ever imaged. Something we often don't say “yes” to, is taking breaks. I have been the person who, fully focused on what I was doing, didn't stop what I was doing to grab that morning coffee, or at times, lunch. As a leader I always encouraged that team members ensure that they take their breaks, but I often didn't model my words, and therefore, likely left team members confused at what I really meant. This alone wasn't healthy. Not taking much needed breaks for my mind to focus elsewhere wasn't healthy, and … although I guess I have always known it internally, getting outside to enjoy some truly fresh air, also wasn't healthy. And may explain why I was frequently going home so exhausted. I just finished reading the book The Nature Fix: Why Nature Makes Us Happier, Healthier, and More Creative, by Florence Williams. I felt it important to share some of what I learned. I know that I always feel better when I have taken a few moments to step outside, to breathe fresh air, especially when this involves even a small walk. It was interesting to learn that there has been significant research conducted on the very positive benefits to our health – both physical and psychological. So, today's podcast is about just that. It will hopefully encourage you to change any bad habits that you might be currently engaged in…. Hope you will join me! About the Host: Susan has worked with people all her life. As a human resource professional, she has specialized in all aspects of employment, from hiring to retirement. She got her start as a national representative for a large Canadian union. After pursuing an undergrad degree in business administration, Susan transitioned to HR management, where she aspired to bringboth employee and management perspectives to her work. Susan holds a Master of Arts degree in Leadership and Training. She retired from her multi-decade career in HR to pursue writing and consulting, and to be able, in her words, to “colour outside the lines.” She promises some fun and lots of learning through this podcast series. Susan is also the author of the book Leadership Inside Out: Effecting Change fromWithin available on Amazon – click below. Leadership Inside Out: Effecting Change from Within: Ney, Susan G: 9781777030162: Books - Amazon.caIf you wish to contact Susan, she can be reached through any of the following: Website: Home - Effecting Change from WithinEmail: susangney@gmail.comLinked In: www.linkedin.com/in/susan-ney-197494Facebook: www.facebook.com/susan.ney.5/Phone: (604) 341-5643Thanks for listening!It means so much that you listened to this podcast! If you know of anyone else who might find this series of interest,...

I'm back! I said “yes” and created a whole lot of interesting new experiences in my life, including meeting a number of my zoom colleagues in my travels to Stirling, Scotland. When was the last time you did something that wasn't necessarily comfortable for you? You are encouraged to say “yes” when opportunities present themselves, especially when they stretch your comfort zone. You never know what might come of the experience. It is all a part of “daring to soar”. Hope you will join me! About the Host: Susan has worked with people all her life. As a human resource professional, she has specialized in all aspects of employment, from hiring to retirement. She got her start as a national representative for a large Canadian union. After pursuing an undergrad degree in business administration, Susan transitioned to HR management, where she aspired to bringboth employee and management perspectives to her work. Susan holds a Master of Arts degree in Leadership and Training. She retired from her multi-decade career in HR to pursue writing and consulting, and to be able, in her words, to “colour outside the lines.” She promises some fun and lots of learning through this podcast series. Susan is also the author of the book Leadership Inside Out: Effecting Change fromWithin available on Amazon – click below. Leadership Inside Out: Effecting Change from Within: Ney, Susan G: 9781777030162: Books - Amazon.caIf you wish to contact Susan, she can be reached through any of the following: Website: Home - Effecting Change from WithinEmail: susangney@gmail.comLinked In: www.linkedin.com/in/susan-ney-197494Facebook: www.facebook.com/susan.ney.5/Phone: (604) 341-5643ResourcesRecree8 with Dr.Kieth Deats https://www.recree8.com Thanks for listening!It means so much that you listened to this podcast! If you know of anyone else who might find this series of interest, please share. If you have questions about this episode, please send me an email at susangney@gmail.comSubscribe to the podcastIf you wish to receive automatic notifications as new podcast episodes are made available, please subscribe.Leave a reviewRatings and reviews from listeners are used to improve the podcasts. They also help others find this series, so reviews are very much appreciated!

Our work teams are comprised of multi generations. And research indicates that each generation tends to have specific preferences and characteristics. I am delighted to introduce you to my work colleague, Amal Anup, to chat about one of these – Gen Z. Amal works as an HR Associate in Classification and Compensation at Capilano University in North Vancouver, British Columbia. He is originally from Kochi, Karala, India. And he speaks passionately about changes we could be making to our education systems and our organizations to better engage this newest generation to our work environments. We hope you will join us! About the Guest:Amal earned his Bachelor of Science degree in Psychology (where he developed audio books for blind students in his spare time). He then went on to achieve his Master of Science degree in Industrial and Organizational Psychology, before making the decision to become an International Exchange student. He also completed his North American Business Management Post-Baccalauriate degree in HR Management/Personnel Administration at Capilano University. An opportunity to become an HR Intern at CapU led to his being hired, initially as an HR Assistant, then as a temporary HR Associate. He has recently been promoted to HR Associate, Classification and Compensation, where, as noted in the podcast, he is already using his savvy tech skills to digitize processes and implement efficiencies! If you wish to contact Amal, he can be reached at amaltanup@gmail.com. He can also be contacted through LinkedIn: https://www.linkedin.com/in/amaltanup/Two of the YouTube Videos Referred to in the Podcast can be enjoyed at: Amal Anup - Student Video Contest First Place - Bing videoManaging Millennials and Gen Z's in Colleges - Bing videoAbout the Host: Susan has worked with people all her life. As a human resource professional, she has specialized in all aspects of employment, from hiring to retirement. She got her start as a national representative for a large Canadian union. After pursuing an undergrad degree in business administration, Susan transitioned to HR management, where she aspired to bring both employee and management perspectives to her work. Susan holds a Master of Arts degree in Leadership and Training. She retired from her multi-decade career in HR to pursue writing and consulting, and to be able, in her words, to “colour outside the lines.” She promises some fun and lots of learning through this podcast series. Susan is also the author of the book Leadership Inside Out: Effecting Change from Within available on Amazon – click below. Leadership Inside Out: Effecting Change from Within: Ney, Susan G: 9781777030162: Books - Amazon.caIf you wish to contact Susan, she can be reached through any of the following: Website: Home - Effecting Change from WithinEmail: susangney@gmail.comLinked In: www.linkedin.com/in/susan-ney-197494Facebook: www.facebook.com/susan.ney.5/Phone: (604) 341-5643Thanks for listening!It means so much that you listened to this podcast! If you know of anyone else who might find this series of interest, please share. If you have questions about this episode, please send me an email at susangney@gmail.comSubscribe to the podcastIf you wish to receive automatic notifications as new podcast episodes are made available, please subscribe.Leave a reviewRatings and reviews from listeners are used to improve the podcasts. They also help others find this series, so reviews are very much appreciated!

The other day I got asked the question “What is a grievance? As this podcast is all about demystifying the HR “stuff”, I thought, hey, maybe a podcast to provide an overview of this area of HR might be helpful to you… so, here goes!Hope you will join me! About the Host: Susan has worked with people all her life. As a human resource professional, she has specialized in all aspects of employment, from hiring to retirement. She got her start as a national representative for a large Canadian union. After pursuing an undergrad degree in business administration, Susan transitioned to HR management, where she aspired to bring both employee and management perspectives to her work. Susan holds a Master of Arts degree in Leadership and Training. She retired from her multi-decade career in HR to pursue writing and consulting, and to be able, in her words, to “colour outside the lines.” She promises some fun and lots of learning through this podcast series. Susan is also the author of the book Leadership Inside Out: Effecting Change from Within available on Amazon – click below. Leadership Inside Out: Effecting Change from Within: Ney, Susan G: 9781777030162: Books - Amazon.caIf you wish to contact Susan, she can be reached through any of the following: Website: Home - Effecting Change from WithinEmail: susangney@gmail.comLinked In: www.linkedin.com/in/susan-ney-197494Facebook: www.facebook.com/susan.ney.5/Phone: (604) 341-5643Thanks for listening!It means so much that you listened to this podcast! If you know of anyone else who might find this series of interest, please share. If you have questions about this episode, please send me an email at susangney@gmail.comSubscribe to the podcastIf you wish to receive automatic notifications as new podcast episodes are made available, please subscribe.Leave a reviewRatings and reviews from listeners are used to improve the podcasts. They also help others find this series, so reviews are very much appreciated!

Retirement is a topic becoming of significantly more importance and interest to individuals of my generation. It is also something that those just wishing for those “golden years” should start giving thought to. Although it might not feel so at the time, the years pass quickly. And more importantly, once you are finally there, thanks in large part to our better health care, there are also many years ahead of us. For those of you who have been going at warp speed for decades, the sudden stop can feel like heading into a collision with a brick wall. It doesn't need to be that way, with a little planning.We are all different and will yearn for different things in our next chapter. Hope you will join me to learn more! About the Host: Susan has worked with people all her life. As a human resource professional, she has specialized in all aspects of employment, from hiring to retirement. She got her start as a national representative for a large Canadian union. After pursuing an undergrad degree in business administration, Susan transitioned to HR management, where she aspired to bring both employee and management perspectives to her work. Susan holds a Master of Arts degree in Leadership and Training. She retired from her multi-decade career in HR to pursue writing and consulting, and to be able, in her words, to “colour outside the lines.” She promises some fun and lots of learning through this podcast series. Susan is also the author of the book Leadership Inside Out: Effecting Change from Within available on Amazon – click below. Leadership Inside Out: Effecting Change from Within: Ney, Susan G: 9781777030162: Books - Amazon.caIf you wish to contact Susan, she can be reached through any of the following: Website: Home - Effecting Change from WithinEmail: susangney@gmail.comLinked In: www.linkedin.com/in/susan-ney-197494Facebook: www.facebook.com/susan.ney.5/Phone: (604) 341-5643Podcast Resources⦁ It's Never Too Late to Begin Again: Discovering Creativity and Meaning at Midlife and Beyond by Julia Cameron⦁ Enjoy the Ride: The true joy of life is in the trip by Steve Gilliland⦁ The Wholehearted Journey: Bringing Qualities of Soul to Everyday Life and Work by Denise BissonnetteThanks for listening!It means so much that you listened to this podcast! If you know of anyone else who might find this series of interest, please share. If you have questions about this episode, please send me an email at susangney@gmail.comSubscribe to the podcastIf you wish to receive automatic notifications as new podcast episodes are made available, please subscribe.Leave a reviewRatings and reviews from listeners are used to improve the podcasts. They also help others find this series, so reviews are very much appreciated!

I met Brian when he was working as the Business Manager for the West Vancouver Municipal Employees Union. I was working as the Director of Human Resources and Payroll Services with the District of West Vancouver. We both eventually moved on from those positions. Brian, to work with the BCGEU – the BC Government and Services Employees Union - as, amongst other responsibilities, their pension expert. Brian recently retired from, what ended up being over ten years with the BCGEU, building expertise on the public sector pension plans in BC. He sat on pension boards, assisted with a myriad of questions and is probably one of the most knowledgeable individuals around when it comes to this stuff. Brian joins us on today's podcast to share some of this knowledge and to address questions that we have both been asked in our respective positions over the years. And, he asked me to stress this is a general overview as plans and their specific details and information including design details will vary and the pension plans themselves should be relied upon for the specifics. The websites for the specific pension plans have been included below. *EDIT NOTE: The new flat accrual rate on the MPP. is not 1.85% (which was the PSPP number before moving to 1.95% Jan 1 this year). The MPP rate as of Jan 1, 2021 is a flat rate of 1.90%.About the Guest – Brian SchrammBrian worked as union business agent, first with the Hotel Employees and Restaurant Employees' Union before moving on to represent employees in the local government and K-12 sectors as Business Manager with the West Vancouver Municipal Employees' Association. Brian left the WVMEA to accept a specialist position with the BC Government and Services Employees Union (BCGEU) as their pensions' expert. His career in labour relations and pensions spanned 40 years with those three employers. Now retired, he offers his services speaking and providing support to individuals on BC's Public Service, College, Municipal, Teachers, and WorkSafe BC pension plans. If you are interested in speaking with Brian, either as an organization, as part of your retirement planning programs, or personally, he can be reached at the contact information below. Phone: (604) 790-7447Email: thatpensionguy@gmail.comPodcast Resources:Public Service Pension Plan website: https://pspp.pensionsbc.caMunicipal Pension Plan website: https://mpp.pensionsbc.caCollege Pension Plan website: https://college.pensionsbc.caTeachers Pension Plan website: https://tpp.pensionsbc.caWorkSafe BC Pension Plan website: https://worksafe.pensionsbc.caAbout the Host: Susan has worked with people all her life. As a human resource professional, she has specialized in all aspects of employment, from hiring to retirement. She got her start as a national representative for a large Canadian union. After pursuing an undergrad degree in business administration, Susan transitioned to HR management, where she aspired to bring both employee and management perspectives to her work. Susan holds a Master of Arts degree in Leadership and Training. She retired from her multi-decade career in HR to pursue writing and consulting, and to be able, in her words, to “colour outside the lines.” She promises some fun and lots of learning through this podcast series. Susan is also the author of the book Leadership Inside Out: Effecting Change from Within available on Amazon – click below. Leadership Inside Out: Effecting Change from Within: Ney, Susan G: 9781777030162: Books - Amazon.caIf you wish to contact Susan, she can be reached through any of the following: Website: Home - Effecting Change from WithinEmail: susangney@gmail.comLinked In:

Today we are going to talk about intentions, given that it is the beginning of a new year, and a great opportunity to start fresh. Like the rain gently washing away the snow where I live. It helped me realize that I don't like living in a world of black and white. Colour is important to me. I have noticed the absence of colour with white blanketing everything. So, I pep up my day by choosing brighter colours from my wardrobe. What is important to you? And how are you able to bring that into your life? We delve into the question “What do you want”? And what are the baby steps that will help get you there as we set intention for 2022? About the Host: Susan has worked with people all her life. As a human resource professional, she has specialized in all aspects of employment, from hiring to retirement. She got her start as a national representative for a large Canadian union. After pursuing an undergrad degree in business administration, Susan transitioned to HR management, where she aspired to bring both employee and management perspectives to her work. Susan holds a Master of Arts degree in Leadership and Training. She retired from her multi-decade career in HR to pursue writing and consulting, and to be able, in her words, to “colour outside the lines.” She promises some fun and lots of learning through this podcast series. Susan is also the author of the book Leadership Inside Out: Effecting Change from Within available on Amazon – click below. Leadership Inside Out: Effecting Change from Within: Ney, Susan G: 9781777030162: Books - Amazon.caIf you wish to contact Susan, she can be reached through any of the following: Website: Home - Effecting Change from WithinEmail: susangney@gmail.comLinked In: www.linkedin.com/in/susan-ney-197494Facebook: www.facebook.com/susan.ney.5/Phone: (604) 341-5643Thanks for listening!It means so much that you listened to this podcast! If you know of anyone else who might find this series of interest, please share. If you have questions about this episode, please send me an email at susangney@gmail.comSubscribe to the podcastIf you wish to receive automatic notifications as new podcast episodes are made available, please subscribe.Leave a reviewRatings and reviews from listeners are used to improve the podcasts. They also help others find this series, so reviews are very much appreciated!

When you're in the middle of everything, you are a boss. You have a boss. Being in the thick of it at work, dealing with change imposed from above and leading your team through it, can feel difficult and exhausting. It can also be rewardingGwyn's book In the Thick Of It: Mastering the Art of Leading From the Middle takes you on a journey of awareness, growth, and purpose to help you master the art of leadership, to become the kind of leader that delivers results while valuing every human being, engendering trust and loyalty, and bringing out the best in others. Gwyn provides the map for you to successfully navigate the waters of planned and unplanned change, and coaches you on how to incorporate autonomy, mastery, purpose, innovation, and creativity into your leadership toolkit.About the Guest – Gwyn TeatroGwyn is a Certified Professional Coach with a Master of Science degree in management. She has spent the bulk of her career as an HR professional in the financial services industry where she coached senior business leaders and groups on leadership, organizational effectiveness, and strategic business planning. Active on social media and an award-winning blogger on HR and leadership trends and issues, Gwyn has learned a lot about building, that is, building relationships, building bridges, building alliances, and building credibility. She is the author of In the Thick Of It: Mastering the Art of Leading From the Middle, winner of an International Impact Book Award and a finalist in the Canadian Book Club awards in 2021. You can reach Gwyn at any of the following:Email: gwynteatro@gmail.com Linked In: (1) Gwyn Teatro | LinkedIn In the Thick of It: Mastering the Art of Leading from the Middle: Teatro, Gwyn: 9781989059258: Books - Amazon.caPodcast Resources: Ingenium Books - Blog to Book: Case Study with Gwyn Teatro | FacebookNVCL - the North Shore Authors CollectionTaming Your Gremlin: A Surprisingly Simple Method for Getting Out of Your Own Way by Rick CarsonAbout the Host: Susan has worked with people all her life. As a human resource professional, she has specialized in all aspects of employment, from hiring to retirement. She got her start as a national representative for a large Canadian union. After pursuing an undergrad degree in business administration, Susan transitioned to HR management, where she aspired to bring both employee and management perspectives to her work. Susan holds a Master of Arts degree in Leadership and Training. She retired from her multi-decade career in HR to pursue writing and consulting, and to be able, in her words, to “colour outside the lines.” She promises some fun and lots of learning through this podcast series. Susan is also the author of the book Leadership Inside Out: Effecting Change from Within available on Amazon – click below. Leadership Inside Out: Effecting Change from Within: Ney, Susan G: 9781777030162: Books - Amazon.caIf you wish to contact Susan, she can be reached through any of the following: Website: Home - Effecting Change from WithinEmail: susangney@gmail.comLinked In: www.linkedin.com/in/susan-ney-197494Facebook: www.facebook.com/susan.ney.5/Phone: (604) 341-5643Thanks for listening!It means so much that you listened to this podcast! If you know of anyone else who might find this series of interest, please share. If you have questions about this episode, please send me an email at susangney@gmail.comSubscribe to the podcastIf you wish to receive automatic notifications as new podcast episodes are made available, please subscribe.Leave a reviewRatings and

Marc published his first book Heroic HR in May 2012 - "A little book with BIG ideas" - presenting his passion and philosophy of the need for HR to align itself with the business of the company in which it works; to present strategic, value-added information to all stakeholders and to move from "data management to information craftsmanship". His most recent book, The Death of HR: Who Killed H. (Harriet) R. (Rose) Job? is a cautionary tale and a detective story which provides further insights and actions for all members within the HR workforce.HR Technology, Human Capital Management (HCM) strategies, workforce cyber awareness - all leveraging technology to position HR as a strategic partner - remain a passion for Marc that he teaches, consults, and speaks on. He joins us in today's podcast to share his “why”, his experience working in this field, and … to let us in on “why the trench coat Marc?”. Hope you will join us. About the Guest – Marc S. MillerMARC S. MILLER is a nationally known independent consultant on all aspects of technology solutions for Human Resources. His consulting firm, a sole proprietorship, now in its 35th year, and his industry visibility and New Yorker attitude, has made Marc S. Miller one of the HR Technology industry's most recognized, invigorating, and creative voices. Besides consulting with his clients on HR Technology strategies and software evaluations, Marc is an Adjunct Professor teaching HR Management and HR Systems at NYU - Tandon, Manhattan College and Liu.He is a frequent and often Keynote speaker at numerous HR and HCM technology meetings - both industries focused and at many HRMS software providers' User Conferences. His blogs and webinars are always well viewed and attended.His most recent book, now in its second edition, “The Death of HR: Who Killed H. (Harriet) R. (Rose) Job? - a cautionary tale and a Detective Story” provides insights and actions for all members within the HR workforce is available on his website, his publisher – Publish Your Purpose Press' website, and on Amazon.Marc is also a columnist and contributor to many industry periodicals.You can reach Marc at any of the following:Phone: (914) 993-9697Cell: (914) 414-0320Email: msmilleras@aol.com Website www.marcsmillerassociates.comLinked In: www.linkedin.com/in/marcsmillerTwitter: Marc S. Miller (@MarcSMiller) / TwitterSpeaker Profile: https://atthepodium.biz/speaker/marc-s-miller About the Host: Susan has worked with people all her life. As a human resource professional, she has specialized in all aspects of employment, from hiring to retirement. She got her start as a national representative for a large Canadian union. After pursuing an undergrad degree in business administration, Susan transitioned to HR management, where she aspired to bring both employee and management perspectives to her work. Susan holds a Master of Arts degree in Leadership and Training. She retired from her multi-decade career in HR to pursue writing and consulting, and to be able, in her words, to “colour outside the lines.” She promises some fun and lots of learning through this podcast series. Susan is also the author of the book Leadership Inside Out: Effecting Change from Within available on Amazon – click below. Leadership Inside Out: Effecting Change from Within: Ney, Susan G: 9781777030162: Books - Amazon.caIf you wish to contact Susan, she can be reached through any of the following: Website: Home - Effecting Change from WithinEmail: susangney@gmail.comLinked In: www.linkedin.com/in/susan-ney-197494Facebook: www.facebook.com/susan.ney.5/Phone: (604) 341-5643Thanks for listening!It...

It's the holiday season, with all its busyness. We are already stressed out with the uncertainty of the impact of a new covid variant, our work environments still figuring out what a “hybrid” is supposed to look like, the intensity and impact of what are being called “atmospheric rivers” on many of us, especially if you live on the west or east coasts of Canada. And then you add a holiday season… The “good girl” in me feels obliged to bake, entertain and shop… So, a podcast on some gentle reminders, or perhaps prods, on remembering and finding that delicious, sometimes what feels completely unattainable life balance seemed appropriate. Wishing each of you peace, good health and the very best always! Hope you will join me! About the Host: Susan has worked with people all her life. As a human resource professional, she has specialized in all aspects of employment, from hiring to retirement. She got her start as a national representative for a large Canadian union. After pursuing an undergrad degree in business administration, Susan transitioned to HR management, where she aspired to bring both employee and management perspectives to her work. Susan holds a Master of Arts degree in Leadership and Training. She retired from her multi-decade career in HR to pursue writing and consulting, and to be able, in her words, to “colour outside the lines.” She promises some fun and lots of learning through this podcast series. Susan is also the author of the book Leadership Inside Out: Effecting Change from Within available on Amazon – click below. Leadership Inside Out: Effecting Change from Within: Ney, Susan G: 9781777030162: Books - Amazon.caIf you wish to contact Susan, she can be reached through any of the following: Website: Home - Effecting Change from WithinEmail: susangney@gmail.comLinked In: www.linkedin.com/in/susan-ney-197494Facebook: www.facebook.com/susan.ney.5/Phone: (604) 341-5643Thanks for listening!It means so much that you listened to this podcast! If you know of anyone else who might find this series of interest, please share. If you have questions about this episode, please send me an email at susangney@gmail.comSubscribe to the podcastIf you wish to receive automatic notifications as new podcast episodes are made available, please subscribe.Leave a reviewRatings and reviews from listeners are used to improve the podcasts. They also help others find this series, so reviews are very much appreciated!

Barb Ashcroft is a mentor, an encourager, and a thought changer. On the journey of your life, Barb can help with a mid-course correction to multiply the chances for improvement in all areas of your life, whether personal, physical, or your career. She is always looking for individuals with a desire to grow, to change their current ‘normal'. She asks, “Are you ready for some self-development and confidence building?” As a natural leader, she has learned a great deal about mindset, attitude, and positive thinking. With a desire to raise people up to their full potential, she helps shift people's belief in themselves. She asks “Are you ready to lose your frustrations and fears?As Barb says, “Your mind is your biggest barrier to an optimum life.” Through programs, events, and workshops, she helps her clients unearth what might be holding them back from a more fulfilled, vibrant, and healthy life.About the Guest – Barb AshcroftBarb had her own reasons to find wellness. Early in her career, after a myriad of surgeries and serious health issues she was worried she wouldn't be able to raise her small children. Fortunately, she loved to learn and, as it is said, “when the student is ready, the teacher will appear.” With years of training in different wellness modalities, combined with a life-long application of personal development, she was led to explore about Natural Health. These helped her reclaim her health, joy, sense of purpose, peace in relationships, and pride in her accomplishments. Barb has paid it forward, and now helps others solve their health issues; in many cases as a life-changing experience.Barb is the author of When Your Bucket List Springs a Leak: Do-overs, Undo's and Life Preservers when travel, business and life don't go as expected, available on Amazon. You can reach Barb at any of the following:Direct Link to “Your Renewed Purpose” workshop – her Gratitude Offer is Two for One (in the same household) for the Home Study Self-Paced Offering. https://www.barbashcroft.ca/workshops/ Email: barb@barbashcroft.ca or barbashcroft@shaw.caWebsite: Home - Barb AshcroftLinked In: Barb Ashcroft - Side Gig and Wellness Strategist - www.BarbAshcroft.ca | LinkedIn Podcast Resources:Doctor's Ted x Talk videoGrand Connection Networking Group: https://grandconnection.caNanaimo Women's Business Network https://www.facebook.com/nanaimowomensbusinessnetwork/Your Life's Purpose: Uncover What Really Fulfills You by Michael J. Losier Your Life's Purpose: Uncover What Really Fulfills You: Losier, Michael J.: 9780795350351: Books - Amazon.caLaw of Attraction: The Science of Attracting More of What You Want and Less of What You Don't Want by Michael J. Losier Law of Attraction: The Science of Attracting More of What You Want and Less of What You Don't: Losier, Michael J.: 9780446199735: Books - Amazon.caAbout the Host: Susan has worked with people all her life. As a human resource professional, she has specialized in all aspects of employment, from hiring to retirement. She got her start as a national representative for a large Canadian union. After pursuing an undergrad degree in business administration, Susan transitioned to HR management, where she aspired to bring both employee and management perspectives to her work. Susan holds a Master of Arts degree in Leadership and Training. She retired from her multi-decade career in HR to pursue writing and consulting, and to be able, in her words, to “colour outside the lines.” She promises some fun and lots of learning through this podcast series. Susan is also the author of the book Leadership Inside Out: Effecting Change from Within available on Amazon – click below. Leadership Inside Out: Effecting Change from Within: Ney,...

I am not going to bore you with all the statistics on the importance of fun and play in our work environments. I would be just telling you the obvious. I believe these would help with the engagement (or disengagement) dilemma and create a much-needed spark our organizations desperately need right now. When I reflect over the years and my employment at the various organizations I have worked within, what I've cherished most - the memories that bring a lovely feeling of warmth within me - are the moments of fun. Although I worked hard and it wasn't always easy, it is the times of play and laughter that I continue to cherish. Now, given that much of my career involved working in the public sector, expenditure of public funds in play activities was certainly questioned. Working towards attainment of exotic prizes and retreats at expensive spas were never going to be part of anything that could be considered; activities often available to private sector firms just weren't doable. This fueled the creativity button. Therefore, what could we do to bring fun and play to work without much, if any cost? And, for our listeners working for non-profits, for those of you working for small companies and for you entrepreneurs, hopefully you will gain some ideas that might work for you. Hope you will join us! About the Host: Susan has worked with people all her life. As a human resource professional, she has specialized in all aspects of employment, from hiring to retirement. She got her start as a national representative for a large Canadian union. After pursuing an undergrad degree in business administration, Susan transitioned to HR management, where she aspired to bring both employee and management perspectives to her work. She holds a Master of Arts degree in Leadership and Training. She retired from her multi-decade career in HR to pursue writing, coaching, and consulting, and to be able, in her words, to “colour outside the lines.” She promises some fun and lots of learning through this podcast series. Susan is also the author of Leadership Inside Out: Effecting Change from Within Leadership Inside Out: Effecting Change from Within: Ney, Susan G: 9781777030162: Books - Amazon.caIf you wish to contact Susan, she can be reached through any of the following: Website: www.effectingchangefromwithin.comEmail: susangney@gmail.comLinked In: www.linkedin.com/in/susan-ney-197494Facebook: https://www.facebook.com/susan.ney.5/ Leadership Inside Out: Effecting Change from Within Thanks for listening!It means so much that you listened to this podcast! If you know of anyone else who might find this series of interest, please share it on your favourite podcast platform.Subscribe to the podcastIf you wish to receive automatic notifications as new podcast episodes are made available, please subscribe on your favourite podcast platform.Leave a reviewEvery bit of feedback offered helps make this a value-packed part of your week and is appreciated. Ratings and reviews from listeners are used to improve the podcasts. They also help others find this series, so reviews are very much appreciated!

Today we are going to talk about mentoring–both the formal and informal versions–and our experiences with these. Over the years of her career, Carolyn Cooper-McOuatt has been very involved in setting up mentoring programs through her role as trainer, advisor and coordinator at a local college. These have been quite structured. My personal experiences have been with the more laissez-faire ones and those that just simply came about because... well they just seemed meant to. In this era of so much brain drain, engaging that wisdom and experience as one way to pay-it-forward is something that we are certainly encouraging. And the reverse works. I would cherish the opportunity to be mentored in the areas I struggle... technology perhaps... by those the skills come to more naturally–the generations following behind me in our work worlds. About the Guest – Carolyn Cooper-McOuattCarolyn is the co-founder of the international Grand Connection Networking group, bringing individuals from across the globe together to Connect, Create, and Collaborate. Carolyn contributes a unique blend of four decades business expertise in business planning, teaching, and advising. She brings practical processes and best business practices along with a contagious optimism. She guides and mentors businesses and mastermind groups with the key elements of the Inspired Business Plan. She is dedicated to lead individuals to represent themselves in exceptional ways by being in service from their core values. She supports them to resource and own their service gifts, talents, skills, and expertise. Each business becomes clear about who they are, what they stand for and how they uniquely contribute. She invites each business to make a bigger difference in their client's lives. They become bolder to step up and take new risks with purpose, passion, and integrity. Her clients dream bigger as they define, design, and declare specific goals, objectives, intentions, and actions in their Inspired Business Plan process. Her company is Inspired Business Development. Carolyn's ideal clients are heart centered, eager entrepreneurs who are hungry to grow their business, ready and willing to surrender to what is and let go to lead in their industry. Owners who are pioneers in their industry and want to go where no one has gone before with integrity, drive and conviction.In each coaching and training session, best practices, processes, and principles are discussed to raise the bar (Live above the Line) from mediocrity to greatness. Truly there is nothing better!You can reach Carolyn at any of the following:Phone: 604 209-3086Email: carolyn@inspiredbusiness.caLinked In: linkedin.com/in/inspiredbusinessdevelopmentYou Tube: https://www.youtube.com/channel/UCCxVNZ6rXNdEe6RWTtkKQbgFacebook: https://www.facebook.com/carolyn.coopermcouatt/Twitter: CarolynInspiresPodcast: https://grandconnection.ca/grand-potential-podcastCalendly: https://calendly.com/carolyn-connectionGrand Connection: grandconnection.ca About the Host: Susan has worked with people all her life. As a human resource professional, she has specialized in all aspects of employment, from hiring to retirement. She got her start as a national representative for a large Canadian union. After pursuing an undergrad degree in business administration, Susan transitioned to HR management, where she aspired to bring both employee and management perspectives to her work. Susan holds a Master of Arts degree in Leadership and Training. She retired from her multi-decade career in HR to pursue writing and consulting, and to be able, in her words, to “colour outside the lines.” She promises some fun and lots of learning through this podcast series. Susan is also the author of the book Leadership Inside Out: Effecting...

Melissa is a registered health coach and an integrated health practitioner. Originally employed as a business executive in the hotel industry, getting let go when big fish bought little fish and then the reality of both daughters suffering concussions from sports injuries caused her to reassess priorities and refocus on a different journey; one that has led her to her current work. As the quote on the banner that sits behind her in her home office reminds us “Health isn't everything but without it, everything else is nothing.” Helping others improve their health journeys has become her life's passion and purpose. And it shows! Words like new found energy, gut health, and dealing with brain fogginess certainly caught my attention! A recent winner of the Quality Care Award, Melissa shares her wisdom through her podcast Don't Wait for Your Wakeup Call!, her YouTube channel Your Guided Health Journey, and the programs she offers. She joins us today to share some of those invaluable health tips; tips meant to help each of us on our own health journeys. About the Guest – Melissa DeallyMelissa is an Integrative Health Practitioner, Registered Health Coach, Speaker, and host of her podcast Don't Wait for Your Wake Up Call and her YouTube channel Your Guided Health Journey. Melissa works with her clients to better understand what might be creating health challenges. She helps get to the cause of the health issue and then creates a personalized program - a guided journey back to a vibrant, thriving, perfectly balanced state of wellbeing, mind, body, and soul – an attainable goal well worth every effort to achieve. As Melissa notes, this elemental wellbeing is our birthright, deeply foundational to everything we could ever want in life, the solution to most if not all of the problems we are experiencing on every level. She asks, “Do you keep getting told nothing is wrong with you or that they don't know what is wrong with you?” or are you “Tired of the only option being offered is a drug that you have to take for the rest of your life?”. She shares “Well that was me….my migraines had become so frequent, and all my doctor offered was more drugs. I wanted to know WHY my migraines were suddenly more frequent. When I turned to holistic health, I was able to do a lab test that showed my hormones out of balance. When I fixed that, my migraines went away.” And, “When my 6-year-old daughter got tummy aches every day, I was told ‘all little girls get tummy aches, she'll grow out of it' except there was no answer as to how long that would take. Again, I turned to functional medicine labs, and learned she was intolerant to gluten and dairy, so we removed those and voila! The tummy aches were gone!”Melissa's experiences taught her that there are often answers that traditionalmedicine doesn't provide. There are other solutions, and now, as an integrativehealth practitioner, she helps many people who are struggling and looking foranother way.Some of the common challenges she can help with are:➤ Getting to the root cause of your health issues➤ Removing toxicities➤ Boosting deficiencies to help your body come back into balance so that it canheal itself, and give you newfound energy, and a renewed joy of life.She uses functional medicine labs that get mailed to your home and help"see" what is going on inside your body and then provides a personalwellness protocol to guide your healing journey.We haven't been taught the importance of managing stress, optimizing sleep, orwhat we put in our mouths.AND - we have a food industry that doesn't care about our health and a healthindustry that doesn't care about our...

Charlene Wright. A chalk board artist. A painter. A professional clown. A facilitator, coach, and trainer. She is an individual who calls herself a creativepreneur. She helps others honour all of who they are – especially and including their creative side, as they transition – from job loss, from employment to entrepreneurship, from shifting into retirement, from change. In my conversation with Charlene, she noted that people only really get ready for a career transition when they have to and thus find the process something that really shakes them to their core. And that we need to get better at self-managing our careers. Charlene founded SmART Career Solutions (SCS) to recognize and celebrate that a significant number of professionals don't fit into a traditional service model and that NOT ALL PROFESSIONALS wear a suit or would consider themselves an “average” job seeker. She asks “Are you an out-of-work creative professional that wants a new JOB or wants to build a creative business or both? Do you leverage your creative and artistic skills to your advantage? Are you missing out on better opportunities? Have you married the elements of ‘being creative', finding meaningful work and generating money?” She offers Job Search Online courses and career coaching if you are ready to leverage your superpower … or at least be willing to be held accountable! And all her work is aligned with her belief that Creatives bring valuable contributions to the workplace and the world. Hope you will join us!About the Guest – Charlene WrightCharlene brings to her business, Smart Career Solutions Career Coaching for Creatives, her own career experience working as a facilitator, artist, and manager, and her professional training as a career development practitioner. With over ten years' experience working in BC Employment Service Centers and a Certified Career Development Practitioner Designation, she enjoys helping with your job search solutions.You can reach Charlene at any of the following:Phone: (604) 418-5887Email: cwright.getalifecoach@gmail.comWebsite: https://www.smartcareersolutions.comChar @ Smart Career Solutions | LinktreeLinked In: linkedin.com/in/charlenewright1Instagram: https://www.instagram.com/smartcareersolutionsbycharlene/About the Host: Susan has worked with people all her life. As a human resource professional, she has specialized in all aspects of employment, from hiring to retirement. She got her start as a national representative for a large Canadian union. After pursuing an undergrad degree in business administration, Susan transitioned to HR management, where she aspired to bring both employee and management perspectives to her work. Susan holds a Master of Arts degree in Leadership and Training. She retired from her multi-decade career in HR to pursue writing and consulting, and to be able, in her words, to “colour outside the lines.” She promises some fun and lots of learning through this podcast series. Susan is also the author of the book Leadership Inside Out: Effecting Change from Within available on Amazon – click below. Leadership Inside Out: Effecting Change from Within: Ney, Susan G: 9781777030162: Books - Amazon.caIf you wish to contact Susan, she can be reached through any of the following: Website: Home - Effecting Change from WithinEmail: susangney@gmail.comLinked In: www.linkedin.com/in/susan-ney-197494Facebook: www.facebook.com/susan.ney.5/Phone: (604) 341-5643Thanks for listening!It means so much that you listened to this podcast! If you know of anyone else who might find this series of interest, please share. If you have questions about this episode, please send me an email at...

Negative self-talk. I suspect you are like me, especially when it comes to how we feel we are being perceived by our worlds. We all pick up on body language, changes in vocal tone, and other indicators that an individual's words, as one example, may not be an accurate reflection of what they are truly feeling. And… yes, this provides a wonderful playground for those negative voices inside of us. Today we are going to talk about that negative chatter inside our heads. Some call it our gremlins. It's the stuff that holds us back, erodes our self-confidence and creates havoc in our ability to present as our very best. And I have not yet met anyone who doesn't struggle with it. In the podcast we explore identification of those gremlins and tools to use to enable a refocus when they are having their fun with us. Hope you will join me! About the Host: Susan has worked with people all her life. As a human resource professional, she has specialized in all aspects of employment, from hiring to retirement. She got her start as a national representative for a large Canadian union. After pursuing an undergrad degree in business administration, Susan transitioned to HR management, where she aspired to bring both employee and management perspectives to her work. Susan holds a Master of Arts degree in Leadership and Training. She retired from her multi-decade career in HR to pursue writing, coaching, training and consulting, and to be able, in her words, to “colour outside the lines.” She promises some fun and lots of learning through this podcast series. Susan is also the author of Leadership Inside Out: Effecting Change from Within. If you wish to contact Susan, she can be reached through any of the following: Website: www.effectingchangefromwithin.comEmail: susangney@gmail.comLinked In: www.linkedin.com/in/susan-ney-197494Facebook: https://www.facebook.com/susan.ney.5/Resources: ⦁ Leadership Inside Out: Effecting Change from Within ⦁ Leadership Inside Out: Effecting Change from Within: Ney, Susan G: 9781777030162: Books - Amazon.ca⦁ Conversations That Matter with Host Stuart McNish Episode Leadership Inside Out – Unearthing the leader within with Susan Ney ⦁ Leadership Inside Out: Unearthing the leader within (w/Susan Ney, author of "Leadership Inside Out") - YouTubeResources noted in the podcast: The Joy of Conflict Resolution: Transforming Victims, Villains and Heroes in the Workplace and at Home by Gary HarperLoving What Is: Four Questions That Can Change Your Life by Byron KatieThanks for listening!It means so much that you listened to this podcast! If you know of anyone else who might find this series of interest, please share it on your favourite podcast platform.Subscribe to the podcastIf you wish to receive automatic notifications as new podcast episodes are made available, please subscribe on your favourite podcast platform.Leave a reviewEvery bit of feedback offered helps make this a value-packed part of your week and is appreciated. Ratings and reviews from listeners are used to improve the podcasts. They also help others find this series, so reviews are very much appreciated!

Julia grew tired of being an Administrative Assistant. She also hated her fingernail-biting habit. Hypnotherapy answered both of her quandaries when she decided to pursue certification with the National Guild of Hypnotherapists. That was more than a decade ago. Now a seasoned hypnotist and a Reiki Master, she helps people kick their habits, heal from past traumas, and begin loving the life of their dreams. Join us as Julia tells us about this career choice and answers all those questions you might have about hypnosis – how it works, whether it “sticks” – and for those of you worried that you might start to cluck like a chicken, she will answer the “entertainment” hypnosis questions too! About the Guest – Julia WoosterJulia is a certified hypnotist with the NGH, the National Guild of Hypnotherapists. She has been in business for over a decade. Although her office is in London, Ontario, she also offers sessions on-line. Her philosophy as noted on her website “Change your world from the inside out” and “The only thing stopping you from living the life of your dreams is you” is very much part of who she is as a practitioner, and what she expects from those she works with. You have to truly want to heal. Julia is also a Reiki Master. If you are interested in speaking with Julia, her contact information is as follows: Email: julia@yourlondonhypnotist.caWebsites: Hypnotist Julia Wooster - Offering Online Hypnosis for your convenience (yourlondonhypnotist.com) Hypnosis in London - Change Your World from the Inside Out (yourlondonhypnotist.com)Facebook: (2) Julia Wooster | FacebookLinked In: (1) Julia Wooster | LinkedInPhone: (519) 204-8020YouTube Video Link (Julia Wooster with Kirsten Langston): https://www.youtube.com/watch?v=SmREGVFzFG4About the Host: Susan has worked with people all her life. As a human resource professional, she has specialized in all aspects of employment, from hiring to retirement. She got her start as a national representative for a large Canadian union. After pursuing an undergrad degree in business administration, Susan transitioned to HR management, where she aspired to bring both employee and management perspectives to her work. Susan holds a Master of Arts degree in Leadership and Training. She retired from her multi-decade career in HR to pursue writing and consulting, and to be able, in her words, to “colour outside the lines.” She promises some fun and lots of learning through this podcast series. Susan is also the author of the book Leadership Inside Out: Effecting Change from Within available on Amazon – click below. Leadership Inside Out: Effecting Change from Within: Ney, Susan G: 9781777030162: Books - Amazon.caIf you wish to contact Susan, she can be reached through any of the following: Website: Home - Effecting Change from WithinEmail: susangney@gmail.comLinked In: www.linkedin.com/in/susan-ney-197494Facebook: www.facebook.com/susan.ney.5/Phone: (604) 341-5643Thanks for listening!It means so much that you listened to this podcast! If you know of anyone else who might find this series of interest, please share. If you have questions about this episode, please send me an email at susangney@gmail.comSubscribe to the podcastIf you wish to receive automatic notifications as new podcast episodes are made available, please subscribe.Leave a reviewRatings and reviews from listeners are used to improve the podcasts. They also help others find this series, so reviews are very much appreciated!

Heather's passion is helping empower individuals with confidence in their finances and joy in their lives. Combining the left-brained, money and financial details with the right-brained, emotion, spiritual/woo to improve your life, is her specialty. Hope you will join us as Heather shares tips to make the money stuff more manageable. It is your future we are talking about here! Make it a prosperous one! We hope you will join us! About the Guest – Heather Abbott Heather is a graduate from Acadia University in Nova Scotia with her Bachelor of Business Administration degree. She is also a Chartered Professional Accountant. She is the CAO of Abbott Wealth Education and is a Managing Partner with Eau Claire Partners Inc. Heather has also worked in the insurance industry and as an accounts manager within the private sector. Heather's philosophy and purpose is nicely captured in the quote on her profile; one from Oriah Mountain Dreamer: It doesn't interest me in what you do for a living. I want to know what you ache for – and if you dare to dream about meeting your heart's longing. It doesn't interest me how old you are. I want to know if you will risk looking like a fool – for love – for your dreams – for the adventure of being alive. Through her work she helps align individuals with the right decisions with their finances, a better understanding of the stuff most of us find really confusing, and the freedom and joy unearthed through these. If you wish to connect with Heather, she can be reached through any of the following: Email: heathercga@gmail.comWebsite: HC Abbott Home - Heather C Abbott BBA CPAFacebook: (6) Heather C Abbott Wealth | FacebookLinked In: (1) Heather C Abbott, BBA CPA, Prosperity Pro | LinkedInPodcast: Prosperity and Possibilities on YouTube and your favourite podcast sitePhone: (902) 841-0073GIFT: Financial Clarity for Prosperity – 3 hour session on November 9th, 2021 on Eventbrite. Gift to listeners, a $297 value for free by using code MYGIFT. Contact Heather at hcabbott.ca to learn more. If you wish to check out the networking group Grand Connection:https://grandconnection.caAbout the Host: Susan has worked with people all her life. As a human resource professional, she has specialized in all aspects of employment, from hiring to retirement. She got her start as a national representative for a large Canadian union. After pursuing an undergrad degree in business administration, Susan transitioned to HR management, where she aspired to bring both employee and management perspectives to her work. Susan holds a Master of Arts degree in Leadership and Training. She retired from her multi-decade career in HR to pursue writing and consulting, and to be able, in her words, to “colour outside the lines.” She promises some fun and lots of learning through this podcast series. Susan is also the author of the book Leadership Inside Out: Effecting Change from Within available on Amazon – click below. Leadership Inside Out: Effecting Change from Within: Ney, Susan G: 9781777030162: Books - Amazon.caIf you wish to contact Susan, she can be reached through any of the following: Website: Home - Effecting Change from WithinEmail: susangney@gmail.comLinked In: www.linkedin.com/in/susan-ney-197494Facebook: www.facebook.com/susan.ney.5/Thanks for listening!It means so much that you listened to this podcast! If you know of anyone else who might find this series of interest, please share. If you have questions about this episode, please send me an email at susangney@gmail.comSubscribe to the podcastIf you wish to receive automatic notifications as...

As I record this podcast it's October and the time of celebrating Thanksgiving in Canada, so it feels appropriate to talk about being grateful – of expressing gratitude. Immediately all those individuals volunteering their time, doing nice things to make other's lives easier… you know the ones, come to mind. So, this week's podcast is all about gratitude and leadership. And a thank you to Stuart McNish for providing me with a copy of Pablo Casals' A Salute to Life, a lovely reminder of all that is truly important; words that I share with you in our time together. About the Host: Susan has worked with people all her life. As a human resource professional, she has specialized in all aspects of employment, from hiring to retirement. She got her start as a national representative for a large Canadian union. After pursuing an undergrad degree in business administration, Susan transitioned to HR management, where she aspired to bring both employee and management perspectives to her work. She retired from her multi-decade career in HR to pursue writing, coaching, and consulting, and to be able, in her words, to “colour outside the lines.” She promises some fun and lots of learning through this podcast series. Susan is also the author of Leadership Inside Out: Effecting Change from Within. She holds a Master of Arts degree in Leadership and Training. If you wish to contact Susan, she can be reached through any of the following: Website: www.effectingchangefromwithin.comEmail: susangney@gmail.comLinked In: www.linkedin.com/in/susan-ney-197494Facebook: https://www.facebook.com/susan.ney.5/Leadership Inside Out: Effecting Change from Within Leadership Inside Out: Effecting Change from Within: Ney, Susan G: 9781777030162: Books - Amazon.caThanks for listening!It means so much that you listened to this podcast! If you know of anyone else who might find this series of interest, please share it on your favourite podcast platform.Subscribe to the podcastIf you wish to receive automatic notifications as new podcast episodes are made available, please subscribe on your favourite podcast platform.Leave a reviewEvery bit of feedback offered helps make this a value-packed part of your week and is appreciated. Ratings and reviews from listeners are used to improve the podcasts. They also help others find this series, so reviews are very much appreciated!

Meet Monique Liddle. She is the Manager of Operations at the City of North Vancouver Library. It is a place she has called “home” for over a decade and not a place that she had originally envisioned working when she graduated from the British Columbia Institute of Technology (BCIT) with her certification in Interior Design Management. Our libraries are so much more than a repository of books and information. Monique was able to use the skills and expertise she had built over the years to secure a similar and yet very different type of position within her local library. That was many years ago now. Monique has continued to grow and thrive with the library. And yes, she has even been able to use her training in interior design! Learn more about what the library can do for you – including as a potential career path. About the Guest – Monique Liddle Monique graduated from the British Columbia Institute of Technology (BCIT) with certification in Interior Design Management. As it was difficult to find employment in that discipline right out of school, she continued working in the food service industry, starting as an Assistant Front-End Supervisor with Extra Foods, then becoming the Front-End Assistant Manager with Thrifty Foods. When a Customer Service Supervisor position came available at her local library, she jumped at the opportunity to apply her skills differently. It was a good move for her. In the ensuing years she has been promoted to Head of Branch Operations and Customer Service and then to the Manager of Operations. She is now responsible for a large scope of responsibilities that include effective customer service delivery across all departments, promotion and retailing, facility oversight, employee engagement, circulation, cash handling, and implementing new systems for retail and circulation. It is easy to see why her previous customer service and people-oversight expertise was recognized when Monique made the decision to apply to the library. It has and continues to be a great career for her. She loves her work, and it shows! If you wish to connect with Monique, she can be reached at the following: Email: mliddle@cnv.orgFacebook: Monique Liddle - Manager, Operations - North Vancouver City Library | LinkedIn About the Host: Susan has worked with people all her life. As a human resource professional, she has specialized in all aspects of employment, from hiring to retirement. She got her start as a national representative for a large Canadian union. After pursuing an undergrad degree in business administration, Susan transitioned to HR management, where she aspired to bring both employee and management perspectives to her work. Susan holds a Master of Arts degree in Leadership and Training. She retired from her multi-decade career in HR to pursue writing and consulting, and to be able, in her words, to “colour outside the lines.” She promises some fun and lots of learning through this podcast series. Susan is also the author of the book Leadership Inside Out: Effecting Change from Within available on Amazon – click below. Leadership Inside Out: Effecting Change from Within: Ney, Susan G: 9781777030162: Books - Amazon.caIf you wish to contact Susan, she can be reached through any of the following: Website: Home - Effecting Change from WithinEmail: susangney@gmail.comLinked In: www.linkedin.com/in/susan-ney-197494Facebook: www.facebook.com/susan.ney.5/Thanks for listening!It means so much that you listened to this podcast! If you know of anyone else who might find this series of interest, please share. If you have questions about this episode, please send me an email at susangney@gmail.comSubscribe to the...

Stuart McNish, a veteran Canadian journalist, is the host of the weekly news series Conversations That Matter, where he interviews thought leaders from around the globe to dig into the issues that matter to Canadians. He is also the President of Oh Boy Productions, a company he built, in his words, from a laptop and cellphone. Stuart is a natural in this environment. With his start as a reporter with BCTV and training from the British Columbia Institute of Technology in Broadcast Journalism, Stuart quickly found his niche and has never looked back. Stuart shares his journey with us, what helped him decide to venture into this career path, and some of the exciting interviews and stories he has helped bring to the world through the years of his career – including a recent interview with yours truly! Hope you decide to join us! About the Guest – Stuart McNish Stuart has hosted Conversations That Matter since 2014 – producing weekly, thought-provoking podcast and YouTube programs that are picked up by the Vancouver Sun, CHEK TV, Bell TV and KCTS9 in Seattle, Washington. They are also available on YouTube and of course, on the Conversations that Matter website. Please consider becoming a patron. Stuart is also the President of Oh Boy Productions, a business that creates and produces videos and the President of On Message Media. Stuart has also been the host of Housing Matters, a Vancouver Real Estate show. Stuart began his career as an award-winning TV reporter for BCTV News Hour where he worked for almost a decade. Whether it be offering media training seminars, involvement in a Secret Science Café, working with the Secretariat of the 2010 Olympic and Paralympic Winter Games Secretariat, Stuart thrives in busyness and making a positive difference. He can't ever imagine retiring. He and his energy for what he does are palpable. If you are interested in learning more and/or contacting Stuart, his contact information is below:Email stuart.mcnish@ohboy.caWeb Page https://www.conversationsthatmatter.tvLinked In https://ca.linkedin.com/in/stuart-mcnish-0194309Vancouver Sun https://vancouversun.com/news/local-news/stuart-mcnishTwitter https://twitter.com/OhboyStuFacebook https://www.facebook.com/ConversationsthatmatterwithStuartMcNishPhone 604 662-8821ResourcesIf you are interested in viewing our interview Leadership Inside Out on Conversations That Matter, click here:https://youtu.be/eGY3D2t-HjkFor information on the British Columbia Institute of Technology (BCIT) Broadcast Journalism program, click here:https://www.bcit.ca/programs/broadcast-and-digital-journalismhttps://www.bcit.ca/programs/broadcast-and-online-journalism-diplomaTo purchase a copy of my book Leadership Inside Out: Effecting Change from Within, click here: Leadership Inside Out: Effecting Change from Within: Ney, Susan G: 9781777030162: Books - Amazon.caAbout the Host: Susan has worked with people all her life. As a human resource professional, she has specialized in all aspects of employment, from hiring to retirement. She got her start as a national representative for a large Canadian union. After pursuing an undergrad degree in business administration, Susan transitioned to HR management, where she aspired to bring both employee and management perspectives to her work. She also holds a Master of Arts degree in Leadership and Training. She retired from her multi-decade career in HR to pursue writing and consulting, and to be able, in her words, to “colour outside the lines.” Susan promises some fun and lots of learning through this podcast series. Susan is also the author of the book Leadership Inside Out: Effecting Change from Within available on Amazon. If you wish...

Lululemon stocks went up 13% in one day – apparently we are enjoying hanging out in our comfy clothes and plan to continue doing more of that. News broadcasts indicate that 50% of our workforce are considering quitting. McKinsey and Company and Harvard Business Review articles are noting that people are choosing to not return to work, even without the safety net of alternate employment. We are reassessing our priorities. We are yearning to be appreciated and recognized, to be considered and treated like more than a transaction. Companies that understand this are doing what needs to happen to change. Others are not willing to shift. Yet, resignation is not truly an option for many of us. In today's podcast we talk about what what we can do to help create the changes we wish to see in our own lives - as individuals, within our teams and within our organizations. Hope you decide to join us! About the Host: Susan has worked with people all her life. As a human resource professional, she has specialized in all aspects of employment, from hiring to retirement. She got her start as a national representative for a large Canadian union. After pursuing an undergrad degree in business administration, Susan transitioned to HR management, where she aspired to bring both employee and management perspectives to her work. She retired from her multi-decade career in HR to pursue writing, coaching, and consulting, and to be able, in her words, to “colour outside the lines.” She promises some fun and lots of learning through this podcast series. Susan is also the author of Leadership Inside Out: Effecting Change from Within. She holds a Master of Arts degree in Leadership and Training. If you wish to contact Susan, she can be reached through any of the following: Website: www.effectingchangefromwithin.comEmail: susangney@gmail.comLinked In: www.linkedin.com/in/susan-ney-197494Facebook: https://www.facebook.com/susan.ney.5/Leadership Inside Out: Effecting Change from Within Leadership Inside Out: Effecting Change from Within: Ney, Susan G: 9781777030162: Books - Amazon.caThanks for listening!It means so much that you listened to this podcast! If you know of anyone else who might find this series of interest, please share it on your favourite podcast platform.Subscribe to the podcastIf you wish to receive automatic notifications as new podcast episodes are made available, please subscribe on your favourite podcast platform.Leave a reviewEvery bit of feedback offered helps make this a value-packed part of your week and is appreciated. Ratings and reviews from listeners are used to improve the podcasts. They also help others find this series, so reviews are very much appreciated!

Overwhelmed? Frustrated? Disengaged? Counting the years until you can retire? Most of us experience, at least at some point in our careers, these feelings.Are you interested in learning how to live and to work differently, to tap into the leader within you? I believe that we have what we need inside us, to do this. Using my own and others' experiences, through the sharing of stories and encouragement of reflection, I strive to help you find your true self and potential, and to live your life's best journey. The people in our lives are watching and learning from what we model.Get yourself a hot bevy, curl up in your most comfortable chair and enjoy a few of the lighter stories from my book, Leadership Inside Out: Effecting Change from Within in today's podcast. I hope you decide to join me! About the Host: Susan has worked with people all her life. As a human resource professional, she has specialized in all aspects of employment, from hiring to retirement. She got her start as a national representative for a large Canadian union. After pursuing an undergrad degree in business administration, Susan transitioned to HR management, where she aspired to bring both employee and management perspectives to her work. She retired from her multi-decade career in HR to pursue writing, coaching, and consulting, and to be able, in her words, to “colour outside the lines.” She promises some fun and lots of learning through this podcast series. Susan is also the author of Leadership Inside Out: Effecting Change from Within. She holds a Master of Arts degree in Leadership and Training. If you wish to contact Susan, she can be reached through any of the following: Website: www.effectingchangefromwithin.comEmail: susangney@gmail.comLinked In: www.linkedin.com/in/susan-ney-197494Facebook: https://www.facebook.com/susan.ney.5/ Leadership Inside Out: Effecting Change from Within Resources noted in the podcast: ⦁ Leadership Inside Out: Effecting Change from Within ⦁ Leadership Inside Out: Effecting Change from Within: Ney, Susan G: 9781777030162: Books - Amazon.ca⦁ Conversations That Matter with Host Stuart McNish Episode Leadership Inside Out – Unearthing the leader within with Susan Ney ⦁ Leadership Inside Out: Unearthing the leader within (w/Susan Ney, author of "Leadership Inside Out") - YouTubeThe On-line course “Clarity and Choice”Currently being developed based on the concepts outlined in the book. If you are interested in learning more, connect with Susan at susangney@gmail.com Thanks for listening!It means so much that you listened to this podcast! If you know of anyone else who might find this series of interest, please share it on your favourite podcast platform.Subscribe to the podcastIf you wish to receive automatic notifications as new podcast episodes are made available, please subscribe on your favourite podcast platform.Leave a reviewEvery bit of feedback offered helps make this a value-packed part of your week and is appreciated. Ratings and reviews from listeners are used to improve the podcasts. They also help others find this series, so reviews are very much appreciated!

Stephen Hammond, lawyer turned professional speaker, helps his clients avoid the landmines that are getting so many people and workplaces in trouble. For 27 years Stephen has educated thousands of Canadians about the importance of preventing and responding to all the inappropriate stuff that goes on at work; in particular, harassment, bullying and discrimination. Despite the serious nature of the issues, Stephen is known for his humour, wit, and discussing issues that are current and relevant. Most importantly, people leave his sessions feeling more confident to prevent and address inappropriate workplace behaviour.Stephen shares the importance of dealing quickly with matters that can quickly erupt into more serious situations especially when these appear to violate individual's ability to work in a respectful work environment or are an infringement on any of the protections provided under human rights and charter of freedom legislation. His stories are real, taken from actual cases. His lessons, using his recent book The New Norm: A manager's guide to improving workplace behaviour … and keeping out of legal hot water are practical, outlined as: 1) A big mistake; 2) Important tip; 3) Quiz on the key points; and 4) relevant Canadian legal cases on “the big mistake”. Stephen makes a subject that could be overwhelming and mired in legalese approachable and understandable as evidenced in his keynotes “It's Official – Everything is Offensive” and “Creating Your New Norm at Work”. Hope you will join us for lots of nuggets of great learning that could help keep you and your organization contributing to the “wow” organizations – those great ones that we love working for and with. About the Guest – Stephen HammondStephen Hammond is an author, speaker, trainer, and consultant in the field of the weird things people do at work that get them into trouble. Since 1992 Stephen has rescued organizations from workplace disasters and helped them to change with the times. While Stephen is a lawyer by trade and still a member of the Law Society of B.C., he no longer practices law. His favourite pastimes are downhill skiing, golfing, and playing ball with his dogs Rufus and Baxter. Stephen's goal is to support welcoming workplaces.At a relatively young age, Stephen Hammond's life experiences shared his views and passions regarding human rights. Between obtaining a Bachelor of Arts degree from the University of Manitoba and a Bachelor of Laws degree from Osgoode Hall Law School, Stephen was the executive director of one of Manitoba's political parties and was thrown into jail in communist Poland, accused of being a spy for the West. Stephen was called to the Bar in British Columbia in 1988 and proceeded to work in the field of labour and employee relations both in the private and public sectors. If you wish to contact Stephen, he can be reached at: Email: sdhammond@telus.netWebsite: https://www.stephenhammond.caLinkedIn https://ca.linkedin.com/in/stephendhammond ResourcesManaging Human Rights at Work: 101 practical tips to prevent human rights disasters by author Stephen Hammond B.A., LL. BThe New Norm: A manager's guide to improving workplace behaviour … and keeping out of legal hot water by author Stephen Hammond B.A., J.D., CSPAbout the Host: Susan has worked with people all her life. As a human resource professional, she has specialized in all aspects of employment, from hiring to retirement. She got her start as a national representative for a large Canadian union. After pursuing an undergrad degree in business administration, Susan transitioned to HR management, where she aspired to bring both employee and management perspectives to her work. She retired from her multi-decade career in HR to pursue writing and consulting, and...

In this week's podcast we talk about the importance of effective communication and what Susan Scott in her excellent book Fierce Conversations: Achieving Success at Work & in Life, One Conversation at a Time, calls, “fierce conversations”. Overall, most of us could be much better communicators. Too frequently we attempt to express ourselves and find that what we had hoped to convey has been received in a manner that we had not intended or expected. With our incresased use of emails, texts, tweets and the like, I see this getting worse, not better over time.Scott asserts that the next frontier of exponential growth, the place you will find a new and sustainable competitive edge, lies in the area of human connectivity – internally with staff and externally with your marketplace. This assertion is supported by leading edge research groups such as McKinsey & Company where words like heighted connectivity, more purposeful, more human, and emphasis on employees' need for affirmation, social chohesion, purpose and meaning are being increasingly used - all postive impacts of deep dialogue and effective communication. We have an opportunity to do things differently as we begin to emerge from the realities of the pandemic. According to Scott, “Conversation = Relationship”. Make your conversations truly great ones! Tips and insights in today's podcast. Hope you will join me! About the Host: Susan has worked with people all her life. As a human resource professional, she has specialized in all aspects of employment, from hiring to retirement. She got her start as a national representative for a large Canadian union. After pursuing an undergrad degree in business administration, Susan transitioned to HR management, where she aspired to bring both employee and management perspectives to her work. She retired from her multi-decade career in HR to pursue writing, coaching, and consulting, and to be able, in her words, to “colour outside the lines.” She promises some fun and lots of learning through this podcast series. Susan is also the author of Leadership Inside Out: Effecting Change from Within. She holds a Master of Arts degree in Leadership and Training. If you wish to contact Susan, she can be reached through any of the following: Website: https://www.effectingchangefromwithin.comEmail: susangney@gmail.comLinked In: https://www.linkedin.com/in/susan-ney-197494Facebook: https://www.facebook.com/susan.ney.5/Book: Leadership Inside Out: Effecting Change from Within at Amazon Resources noted in the podcast: ⦁ Fierce Conversations: Achieving Success at Work & in Life, One Conversation at a Time by author Susan Scott⦁ Dialogue: The Art of Thinking Together by author Willliam Isaacs⦁ McKinsey & Company article https://www.mckinsey.com/business-functions/organization/our-insights/organizing-for-the-future-nine-keys-to-becoming-a-future-ready-companyThe On-line course “Clarity and Choice”Currently being developed. If you are interested in learning more, connect with Susan at susangney@gmail.com Thanks for listening!It means so much that you listened to this podcast! If you know of anyone else who might find this series of interest, please share it on your favourite podcast platform.Subscribe to the podcastIf you wish to receive automatic notifications as new podcast episodes are made available, please subscribe on your favourite podcast platform.Leave a reviewEvery bit of feedback offered helps make this a value-packed part of your week and is appreciated. Ratings and reviews from listeners are used to improve the podcasts. They also help others find this series, so reviews are very much appreciated!

Malcolm White lives his passion through his work. He has always known that he loved working on the water. He was fascinated by the tugboats and the barges they were towing – the ones he would watch while working as a fishing guide in Campbell River, British Columbia. So, he attained his Deck Hand certification and the requisite sea hours. And over a career of, now forty years, he continued to take courses, build continued experience on the ocean, and for many years now, has been master of his tug, as the Captain. Malcolm shares his journey with us, including some very frightening and exhilarating experiences, a little about the tugboats used in this exciting work, and some tips if this is a career that might be of interest to you or someone you know. Ever wonder what it is like to assist those big freighters into dock? Hope you will join us! About the Guest – Malcolm White Malcolm is the captain of the one of the big tugs we see working in the Vancouver harbour. They are called yarding tugs. They guide the huge freighters and cargo ships to dock or moor at our local mooring lots, terminals, and refineries in the lower mainland. His responsibilities also involve receiving, towing, and landing huge barges. It is interesting and difficult work. Over the years, Malcolm has transitioned from working as a fishing guide in Campbell River, on Vancouver Island, to attaining both the sea hours and relevant certifications to first become a deck hand, and eventually to attaining the title and responsibilities of tugboat captain. It has been a truly wonderful career for him, full of exciting experiences and memories. One he will miss when he decides to retire. In the meantime, he is enjoying working with his new baby – yes, a tugboat – and it's quiet! ResourcesIf you are interested in learning more about the relevant training programs, the BCIT Maritime Training Institute website has a wealth of information that may be of assistance: https://www.bcit.ca/transportation/areas-of-study/marine-studiesThe International Longshore & Warehouse Union may also be of assistance: https://ilwu.caAbout the Host: Susan has worked with people all her life. As a human resource professional, she has specialized in all aspects of employment, from hiring to retirement. She got her start as a national representative for a large Canadian union. After pursuing an undergrad degree in business administration, Susan transitioned to HR management, where she aspired to bring both employee and management perspectives to her work. She retired from her multi-decade career in HR to pursue writing and consulting, and to be able, in her words, to “colour outside the lines.” She promises some fun and lots of learning through this podcast series. Susan is also the author of the book Leadership Inside Out: Effecting Change from Within available on Amazon. She holds a Master of Arts degree in Leadership and Training. If you wish to contact Susan, she can be reached through any of the following: Website: www.effectingchangefromwithin.comEmail: susangney@gmail.comLinked In: www.linkedin.com/in/susan-ney-197494Facebook: www.facebook.com/susan.ney.5/Thanks for listening!It means so much that you listened to this podcast! If you know of anyone else who might find this series of interest, please share. If you have questions about this episode, please send me an email at susangney@gmail.comSubscribe to the podcastIf you wish to receive automatic notifications as new podcast episodes are made available, please subscribe.Leave a reviewRatings and reviews from listeners are used to improve the podcasts. They also help others find this series, so reviews are...

I don't think it would be much of a stretch to assume that, at some point in our careers we have all been party to, or impacted by, conflict-laden situations: individuals not getting along, someone not pulling their weight, colleagues not showing up on time or at all, poor behaviour, rules not followed, as only some examples. All too often, these situations get tolerated, ignored, excused, and otherwise not dealt with. I have been in situations that allowed me to address such issues, in others where I have been stymied in doing so. I have also been the avoider and the leader who didn't act in a timely manner. I know that NOT dealing with situations that create conflict is NOT a good thing. I also know that dealing with conflict is one of the toughest responsibilities that individuals who oversee people face. We don't teach these skills well. Many of us don't learn effective conflict resolution in our formative years. This spills over into our work environments. The outcome is not good. Gary Harper in his excellent book The Joy of Conflict Resolution: Transforming Victims, Villains and Heroes in the Workplace and at Home encourages a different approach. I was lucky enough to learn from Gary. He reminds us that “every conflict provides the opportunity for learning, growth and enhanced relationships”. Yes - the opportunity. I just re-read The Joy of Conflict Resolution. I would like to take today's podcast to share some of Gary's insights – because I know they work. About the Host: Susan has worked with people all her life. As a human resource professional, she has specialized in all aspects of employment, from hiring to retirement. She got her start as a national representative for a large Canadian union. After pursuing an undergrad degree in business administration, Susan transitioned to HR management, where she aspired to bring both employee and management perspectives to her work. She retired from her multi-decade career in HR to pursue writing, coaching and consulting, and to be able, in her words, to “colour outside the lines.” She promises some fun and lots of learning through this podcast series. Susan is also the author of Leadership Inside Out: Effecting Change from Within. She holds a Master of Arts degree in Leadership and Training. If you wish to contact Susan, she can be reached through any of the following: Website: https://www.effectingchangefromwithin.comEmail: susangney@gmail.comLinked In: https://www.linkedin.com/in/susan-ney-197494Facebook: https://www.facebook.com/susan.ney.5/Book: Leadership Inside Out: Effecting Change from Within – on Amazon Resources noted in the podcast: ⦁ The Joy of Conflict Resolution: Transforming Victims, Villains and Heroes in the Workplace and at Home by author Gary Harper⦁ Loving What Is by author Byron Katie⦁ The Pause Principle: Grow the Whole Person to Grow the Whole Leader by author Kevin CashmanThe On-line course “Clarity and Choices”Currently being developed. If you are interested in learning more, connect with Susan at susangney@gmail.com Thanks for listening!It means so much that you listened to this podcast! If you know of anyone else who might find this series of interest, please share it on your favourite podcast platform.Subscribe to the podcastIf you wish to receive automatic notifications as new podcast episodes are made available, please subscribe on your favourite podcast platform.Leave a reviewEvery bit of feedback offered helps make this a value-packed part of your week and is appreciated. Ratings and reviews from listeners are used to improve the podcasts. They...

When we are able to fulfill our life's purpose, in this case helping ensure that people's voices were heard, inequities were addressed and choice was actioned, as part of the responsibilities of what we are paid to do, we tend to infuse really positive stuff onto those we work with. I was one of the lucky ones provided the opportunity at an early point in my own career to work with such an individual – Bill Howes. Bill is someone who through every action and every word he spoke, exuded leadership, alignment with core values and passion for what he did. He knew what he was good at. He built leaders along the way. And he has continued to make a positive difference in his retirement activities. Bill spent most of his career working for and with unions, as a paid employee within those organizations. It might be something for you to consider too. Our unions need great leaders too. Hope you will join us! About the Guest: Bill Howes is a native Torontonian. He went to school in Vaughan Road Collegiate Institute, and at nineteen he started working at Northern Electric in Bramalea, Ontario. Bill got involved with organizing for the United Electrical Workers while working at that plant. Shortly after, he moved into the office part of Northern Electric, which had a company association. He became active and one of the leaders of a strike by Northern Electric office workers in 1966, the first successful strike ever at Northern. Coming out of the strike, the association members realized they needed a legitimate union, and Howes was on the committee that interviewed all of the unions with a connection to telecom. They chose the United Auto Workers (UAW). Bill became involved in organizing with the UAW and was active in that local for several years. Bill left Northern in 1972 and went to work with the Canadian Labour Congress (the umbrella organization for many of Canada's unions) to organize white-collar workers. He organized the first chapter of the Association of Commercial and Technical Employees (ACTE). Knowing his background in organizing telecom, the Communications Workers of Canada (CWC) asked that Bill be put on loan from the CLC for its organizing drive. The CWC eventually hired him, making him National Representative responsible for organizing in Ontario in 1974. Bill focused on a variety of organizing campaigns through his years with the CWC, primarily with office, technical and operator units across the nation. He also taught seminars on organizing. In 1989 he left the organization which, through several amalgamations over the years had now become the Communications, Energy and Paperworkers' Union, to accept the position of Executive Assistant to the President of the Toronto and York Region Labour Council and the responsibility of being the labour link to social justice movements. Bill left the Labour Council in 2000 to establish Organizing Resources, providing consulting services to unions conducing organizing campaigns. In his “retirement” he also co-founded Not Just Tourists and has worked tirelessly on behalf of feral cats in the Greater Toronto Area – more on these in the podcast! *With appreciation to Joan Roberts and her overview of Bill in her excellent book Cracked: How Telephone Operators Took on Canada's Largest Corporation… and Won!If you wish to contact Bill, he can be reached at bill.howes43@gmail.comThe website for the Toronto and Yukon Region Labour Council is Toronto & York Region Labour CouncilThe book referred to in the podcast is Cracked: How Telephone Operators Took on Canada's Largest Corporation… and Won! by author Joan RobertsAbout the Host: Susan has worked with people all her life. As a human resource professional, she has specialized in all aspects of employment, from hiring to retirement. She got her...

Paul Moffatt made a decision, late in his career, to become a bus driver. He applied to the local transit authority, studied for and attained his Class 2 drivers license. He has discovered that, of all the different jobs he has worked at through his career, being a bus driver is the absolute best. As a people person, Paul has found his niche. We are going to explore the process Paul went through to make this decision, why he loves the job so intensely, and where else this has taken him to in the latter years of his career. About the Guest – Paul Moffatt Paul worked most of his career as management in the food industry in the United States. He also sold cars for many years (GM Sales master and Salesman) and developed a multi-million-dollar commercial real estate. Having graduated from West Vancouver Secondary School in the lower mainland of British Columbia, he decided to return to Canada after many years of being away. A move to Victoria led him to a decision to apply his people skills differently. Paul researched, applied, attained his Class 2 driver's license, and became a bus driver for BC Transit. In a recent conversation with him he shared that he has never been happier. Paul loves his new occupation and is very glad he pursued this new career opportunity. Paul can be reached at:Email: moffatt5@juno.comFacebook: (3) Paul Moffatt | Facebook About the Host: Susan has worked with people all her life. As a human resource professional, she has specialized in all aspects of employment, from hiring to retirement. She got her start as a national representative for a large Canadian union. After pursuing an undergrad degree in business administration, Susan transitioned to HR management, where she aspired to bring both employee and management perspectives to her work. She retired from her multi-decade career in HR to pursue writing and consulting, and to be able, in her words, to “colour outside the lines.” She promises some fun and lots of learning through this podcast series. Susan is also the author of the book Leadership Inside Out: Effecting Change from Within available on Amazon. She holds a Master of Arts degree in Leadership and Training. If you wish to contact Susan, she can be reached through any of the following: Website: www.effectingchangefromwithin.comEmail: susangney@gmail.comLinked In: www.linkedin.com/in/susan-ney-197494Facebook: www.facebook.com/susan.ney.5/Thanks for listening!It means so much that you listened to this podcast! If you know of anyone else who might find this series of interest, please share. If you have questions about this episode, please send me an email at susangney@gmail.comSubscribe to the podcastIf you wish to receive automatic notifications as new podcast episodes are made available, please subscribe.Leave a reviewRatings and reviews from listeners are used to improve the podcasts. They also help others find this series, so reviews are very much appreciated!