Podcasts about life one conversation

In this episode of The Brainy Business podcast, Melina Palmer revisits an insightful discussion on the lessons every business can learn from NASA. Originally aired in the summer of 2019 to commemorate the 50th anniversary of the moon landing, this episode explores the remarkable success of NASA's missions and their relevance to business strategies today. Melina explores the historical context of NASA's achievements, highlighting President Kennedy's influential speech that galvanized public support and set a bold deadline for landing a man on the moon. The episode uncovers five key lessons from NASA's Mercury, Gemini, and Apollo missions that businesses can adopt: identifying problems and solutions, the significance of testing and timely action, the power of delegation and support, the impact of visibility, and the importance of word choice. In this episode: Discover how NASA tackled unprecedented challenges with innovative solutions. Learn the importance of testing and moving forward decisively. Understand how delegation and support can empower teams to achieve greatness. Explore the benefits of transparency and visibility in rallying support. Gain insights into the critical impact of word choice in leadership and communication. Show Notes: 00:00:00 - Introduction Melina Palmer introduces the episode and its focus on the lessons businesses can learn from NASA. 00:02:00 - The Historical Context Discussion on the significance of the moon landing and the strategic vision set by President Kennedy. 00:07:00 - Overcoming Functional Fixedness Insights into NASA's ability to think beyond conventional uses and innovate solutions. 00:13:00 - Testing and Moving Forward The importance of testing phases and knowing when to progress to the next stage. 00:20:00 - Autonomy and Support How NASA empowered its teams and the lessons for business leadership. 00:27:00 - The Role of Visibility The impact of transparency and shared goals in motivating teams and stakeholders. 00:33:00 - Importance of Word Choice The power of strategic communication and its lasting impact on motivation and success. 00:36:00 - Conclusion What stuck with you while listening to the episode? What are you going to try? Come share it with Melina on social media -- you'll find her as @thebrainybiz everywhere and as Melina Palmer on LinkedIn. Thanks for listening. Don't forget to subscribe on Apple Podcasts or Android. If you like what you heard, please leave a review on iTunes and share what you liked about the show.  I hope you love everything recommended via The Brainy Business! Everything was independently reviewed and selected by me, Melina Palmer. So you know, as an Amazon Associate I earn from qualifying purchases. That means if you decide to shop from the links on this page (via Amazon or others), The Brainy Business may collect a share of sales or other compensation. Let's connect: Melina@TheBrainyBusiness.com The Brainy Business® on Facebook The Brainy Business on Twitter The Brainy Business on Instagram The Brainy Business on LinkedIn Melina on LinkedIn The Brainy Business on Youtube Learn and Support The Brainy Business: Check out and get your copies of Melina's Books.  Get the Books Mentioned on (or related to) this Episode: What Your Customer Wants and Can't Tell You, by Melina Palmer Alchemy, by Rory Sutherland Blindsight, by Matt Johnson and Prince Ghuman Using Behavioral Science in Marketing, by Nancy Harhut Immersion, by Paul Zak Top Recommended Next Episode: Amazon (ep 159) Already Heard That One? Try These:  A Behavioral Economics Analysis of Costco (ep 47) Disney (ep 292) Peloton (ep 338) Starbucks: A Behavioral Economics Analysis (ep 73) Apple Card: A Behavioral Economics Analysis (ep 42) Other Important Links:  14th Annual People's Choice Podcast Awards Apollo 1's Fatal Fire Almost Ended the Program | Apollo John F. Kennedy Moon Speech – Rice Stadium President Kennedy's Speech at Rice University ‘No university is more synonymous with NASA than Rice' How The Cold War Launched The Space Race Fierce Conversations: Achieving Success at Work and in Life One Conversation at a Time NASA History Overview Immunity to Functional Fixedness in Young Children NASA Johnson Space Center Oral History Project Edited Oral History Transcript This is the actual hack that saved the astronauts of the Apollo XIII Lessons in Manliness from Gene Kranz

"Achieving Success at Work and in Life One Conversation at a Time"

Effective communication is the backbone of any successful legal practice. On this episode of Great Practice, Great Life, we tackle some of the most pressing issues that can impact team dynamics and performance. Steve brings in expert practice advisor Lori Pulvermacher to share her insights on managing difficult conversations, reducing conflict, and maintaining high standards within a law firm. From addressing tardiness and quality control to navigating the sensitive topic of workplace attire, we explore practical strategies to create a positive and collaborative work environment while ensuring top-notch client service. We also discuss the complexities of setting clear expectations professionally and personally, highlighting the importance of transparency and communication. Lori and Steve delve into the challenges managers face when delegating tasks and empowering their teams, focusing on addressing dress code conflicts, especially with younger employees. Learn how to navigate these tricky conversations without causing discomfort or risking misinterpretation, and understand how the current employment climate influences these interactions. Finally, we explore effective strategies for addressing performance issues and developing employees for long-term success. Discover how to handle chronically tardy or error-prone team members, leveraging tools like AI to improve work quality, and the importance of empathetic communication and continuous follow-up. Lori shares her expertise in recognizing potential in employees, providing growth trajectories, and the essential skill of mastering conflict resolution. Tune in to gain valuable tips and resources that can help you balance your life, grow your practice, and maintain high standards of client service. In this episode, you will hear: Insights on managing team dynamics, handling difficult conversations, and maintaining high standards in a law firm The importance of transparency in both professional and personal contexts, with a focus on delegating tasks and addressing dress code conflicts Strategies for managing chronic tardiness and errors, using AI tools for quality improvement, and providing constructive feedback Techniques for understanding underlying causes of tardiness and errors and the importance of continuous follow-up Recognizing potential in employees, offering growth trajectories, and investing in professional development Tips for leaders to manage difficult conversations, improve self-awareness, and use tools like DISC and Atticus How modern workplace dynamics influence communication and conflict resolution strategies Follow and Review: We'd love for you to follow us if you haven't yet. Click that purple '+' in the top right corner of your Apple Podcasts app. We'd love it even more if you could drop a review or 5-star rating over on Apple Podcasts. Simply select “Ratings and Reviews” and “Write a Review” then a quick line with your favorite part of the episode. It only takes a second and it helps spread the word about the podcast. If there's a topic you would like us to cover on an upcoming episode, please email us at steve.riley@atticusadvantage.com. Supporting Resources: Lori Pulvermacher: Practice Advisor: atticusadvantage.com/our-team/lori-pulvermacher Group Coaching Programs: atticusadvantage.com/what-we-do/coaching-growth-programs One-on-One Coaching: atticusadvantage.com/what-we-do/tailored-coaching/one-on-one-coaching DISC Assessment: atticusadvantage.com/disc-assessment Great Practice. Great Life.® by Atticus® – 050: Why I Love Conflict with Lori Pulvermacher: atticusadvantage.com/episode050 Book: Fierce Conversations: Achieving Success at Work and in Life One Conversation at a Time: www.amazon.com/Fierce-Conversations-Achieving-Success-Conversation/dp/0425193373 Book: Crucial Conversations: Tools for Talking When Stakes are High: www.amazon.com/Crucial-Conversations-Tools-Talking-Stakes/dp/1260474186 Great Practice. Great Life. by Atticus – 030: Well, What Did You Expect? With Glenn Finch: atticusadvantage.com/episode030 Great Practice. Great Life. by Atticus – 017: It's All Your Fault with Megan Hunter – Part 1: atticusadvantage.com/episode017 Great Practice. Great Life. by Atticus – 018: It's All Your Fault with Megan Hunter – Part 2: atticusadvantage.com/episode018 Episode Credits If you like this podcast and are thinking of creating your own, consider talking to my producer, Emerald City Productions. They helped me grow and produce the podcast you are listening to right now. Find out more at https://emeraldcitypro.com Let them know we sent you.

In today's podcast Sam has award-winning speaker, Amazon #1 bestselling author and 23+ yr coach + trainer AmyK for a juicy conversation on chasing success versus magnetizing it, the importance of shifting energy and communication, how to win in the corporate space, and so much more.  Topics Include: The Cost of Sacrificing Happiness for Success Learning from Mistakes and Repeating Patterns Chasing vs. Magnetizing Reevaluating Success and Authenticity The Danger of Comparison Shifting Energy and Communication Staying in Your Lane and Being Authentic Shifting Self-Criticism to Self-Compassion The Freedom of Personalized Morning Routines Slowing Down and Being Present The Fear of Stopping and Starting Again Embracing Feminine Energy in the Corporate World The Power of Mentors and Sponsors Facilitating Solutions as a Leader Using Magical Phrases for Effective Communication   Let's connect on IG: @samanthajoharvey @fullout_podcast @AmyKHutchens   Meet CLUB FULL OUT: The Membership your one stop shop for all things FULL OUT. Your membership includes:

It's a new year! Rick and Lauren today discuss how a fresh start might just be an invitation to become more of who we were meant to be. Rick references Susan Scott's book Fierce Conversations: Achieving Success at Work and in LIfe One Conversation at a Time. Email Rick at rickdunn61@gmail.com or find him on Facebook, Twitter, or Instagram. Email Lauren at laurengmorgan@gmail.com or find her on Instagram.

Jeremy Newman is an educator, business owner, pilot, endurance athlete, and adventurer. He grew up in North Dakota, traveled the world, and found his way to Kansas. Growing up in a foster home, Jeremy learned how to make deep connections in a loving yet ever-changing family. This episode was really important to me because I believe that most of our social confidence starts in our family. When we're young, we get to see how our parents treat each other, we learn how to make friends with siblings, and we interact with all different types of personalities at family events.  Being a part of the foster system could be a setback for some, but it made Jeremy more attuned to the importance of connection. In this episode you can expect to hear about: Jeremy's adoption storyhow he decided to move across the worldwhat inspired him to become a teacherhow to create adventure in your own backyardwhy language limits our worldone way to become more confident in classand what I think the podcast adventure has been like so far. Family is a gift. I'm grateful that Jeremy shared his story and I hope it inspired you to reflect on your's. The Talk to People Podcast is a resource for personal development and building meaningful relationships. In a world grappling with the loneliness epidemic and friendship recession, we are here to guide you on a transformative journey towards  cultivating a thriving social circle and better understanding human psychology. With different guests, we explore the art of building relationships and mastering communication skills, providing you with actionable tips to become a better communicator. Through insightful conversations and fun solo episodes, we uncover the secrets to making friends and overcoming loneliness. Listen to feel better approaching conversations with confidence, even with strangers. Discover the power of asking better questions and gain valuable insights into how to navigate social interactions with ease. Through our storytelling episodes, we invite you to share your experiences and connect with our community. Together, we aim to overcome social isolation and create a supportive network of individuals seeking genuine connections. Tune in and embark on a journey of connection.An easy way to send me a message? Click the link here.Have you enjoyed the podcast? If so, follow it, rate it, and share it with three people: Follow on Apple Podcasts Follow on Spotify Follow on Instagram Subscribe on YouTube If you want to share feedback, have a great idea, or have a question then email me: talktopeoplepodcast@gmail.comProduced by Capture Connection Studios: captureconnectionstudios.com

Has your business grown to the point where it needs high-level executive expertise, but you aren't big enough that you can afford to hire the right person full time? A “fractional leader” might be a great solution. Today's guest, Ben Wolf, has literally written the book on the concept. And on this edition of The Clarity Advisors Show, Ben and host Ken Trupke discuss the growing trend of fractional leadership and how it can help small and mid-sized businesses get to the next level.Timestamps(00:51): What is fractional leadership?(03:33): What kind of company can use a fractional leader?(06:10): Ben's background.(09:08): Creating a national community of fractional leaders.(12:57): Challenges of fractional leadership.(17:14): Benefits of an outsider's perspective.(18:51): Setting priorities.(23:48): The fractional leadership end game.(28:55): Ben's recommended reading.(31:12): Connecting with Ben.Episode Quotes“In a typical executive's role, especially at a smaller mid-size company, they're probably spending on average about 20 percent of their time on truly executive-level functions. When a fractional executive comes in, what they're doing is essentially taking that 20 percent strategic and executive part and only filling that role.” (Ben)“That's a nice solution to what I call the 'Entrepreneurial Catch-22.' You got big enough to where you need experienced talent, but you can't afford it full-time until you have had the benefit of that person's experience building the company.” (Ben)“We find ourselves focusing 80 to 90 percent on people issues.” (Ben)“When we come in as a COO, we're taking over from someone else who either was or by absence wasn't doing that job. Now we can more effectively drive both strategy and execution for the entire business and make sure everyone's rowing in the right direction.”“If we can't talk about difficult topics and say the hard things, then our clients are not going to be well-served. They're not going to be able to achieve the goals they so desperately want to achieve.”“People typically are becoming fractional executives because they love being fractional executives. It's not because they couldn't get a full-time job. They want the variety of doing multiple businesses, learning about multiple companies, learning new skills, making massive change.” Recommended Listening and ReadingWin Win Podcast hosted by Ben WolfFractional Leadership: Landing Executive Talent You Thought Was Out of Reach by Ben WolfFierce Conversations: Achieving Success at Work and in Life One Conversation at a Time by Susan ScottWho Not How: The Formula to Achieve Bigger Goals Through Accelerating Teamwork by Dan Sullivan with Dr. Benjamin Hardy Follow/Connect with Ben WolfWolfsEdgeIntegrators.comFractionalLeadership.ioBen Wolf on LinkedIn 

Susan Scott is a best-selling author, a popular and sought-after Fortune 100 public speaker, and a renowned leadership development architect. Susan founded Fierce in 2001 after 13 years leading CEO think tanks, more than 10,000 hours of conversations with senior executives, and one epiphany: While no single conversation is guaranteed to change the trajectory of a career, a business, or a life—any conversation can. Designing and delivering training for peers working with CEOs in 18 countries, Susan developed a sharp eye for what works and what doesn't work in building profitable organizations. In 2002, after many requests, Susan decided to share her insights in a book. The result was the award-winning Fierce Conversations—Achieving Success at Work and in Life, One Conversation at a Time. Published in four countries, it was recognized on The Wall Street Journal and United Press International bestseller lists and named one of USA TODAY'S top 40 business books of 2002. Now, hear her take on the Essential 11 questions. More places you can find Susan: Website - https://fierceinc.com Linkedin - Susan Scott Book - Fierce Conversations: Achieving Success at Work and in Life One Conversation at a Time

176: Does Your Nonprofit Board Have the Skills to Thrive? (Lisa Cook)SUMMARYIf leadership begins at the top, does your board ensure everyone is performing at their best at the work they pledged to do? In episode #176 of Your Path to Nonprofit Leadership, board governance expert Lisa Cook shares how to identify, cultivate, train and engage your board for long-term success. She discusses why such skills as governance, strategic planning and financial acumen are necessary for success, and things new and aspiring board members must develop. Clear communication of expectations is a vital component at every level of nonprofit leadership, and none more important than between the CEO and Board Chair. Lisa shares how to engage in intentional communication of expectations, and how it provides a mutual understanding of needs, support, resources, and goals.  ABOUTLisa Cook is the Founder and Managing Director of Get on Board Australia, supporting aspiring, new and existing board members and boards to thrive. She has thirteen years of experience serving on boards from a range of organizations in the private, public, and not for profit sectors in Adelaide, Sydney, and across Australia, including Shooting Australia, Inclusive Sport SA, West Beach Community Bendigo Bank, and Australian College of Professionals. Along with writing and commenting regularly on governance, board members, and boards, Lisa hosts the Board Shorts Podcast; sharing insights, lessons, and advice from her experience in the boardroom and from subject matter experts across the world. Lisa holds a degree from Charles Sturt University in business management and marketing, has completed the Foundations of Directorship program through AICD, and is currently studying a Master of Business Law at the University of Adelaide.EPISODE TOPICS & RESOURCESFierce Conversations: Achieving Success at Work and in Life One Conversation at a Time by Susan ScottHow to Win Friends and Influence People by Dale CarnegiePlays Well with Others by Eric BarkerLearn more about Lisa and her work with Boards hereCheck out Patton's best-selling book Your Path to Nonprofit Leadership: Seven Keys to Advancing Your Career in the Philanthropic Sector

Guests: Tyler Reeves, Ty Robinson, and Will May Where to start? Start every day in the Word - connecting with God before you have to interact with others! It's amazing how much conflict arises over things that don't really matter - “personal preferences that replace professional priorities.”   You can learn so much more from people who are not like you! Sometimes the “challenges” are simply “differences.”   WHEN you encounter conflict - not if, but when. Great place to begin is with YOU. What have you done…and what can you do - instead of looking at the failings and flaws of others!   Are you giving energy or taking? Are you making the situation/environment better or worse? Be honest with yourself!   When you make a mistake or do something wrong, apologize.   Resource Recommendations: Fierce Conversations: Achieving Success at Work and in Life One Conversation at a Time by Susan Scott Radical Candor: How to Get What You Want by Saying What You Mean by Kim Scott   If you have an issue, go talk to the person face-to-face. Email is not the best avenue to remedy a problem.   Are you an advocate or ally for your coworkers? Be a force for positivity in your workplace!   Celebrate in public and criticize in private.   Run to where God is pulling you…instead of running away from something that bothers you. Good rule of thumb for life, work, ministry, etc. Training4Manhood Giving Opportunity - Zelle account: info@training4manhood.com  

Does anyone enjoy having to give or receive difficult or “constructive” feedback? Hearing that you are not hitting the mark is never fun. Nor is it enjoyable to be the person who must burst the bubble. Yet, without feedback, it's hard to know how to adjust one's performance and behavior. This week's episode addresses listeners' challenges with giving or receiving feedback. Not Dressed for Success in Sausalito wants to know how to tell their employees that their professional attire is, well, not professional. How does he tell them to improve their appearance?Out of Options in Ontario is frustrated with an employee who simply ignores constructive feedback. How can they get this person to get with the program?I Need More in Madison wants to know how to give feedback to her boss who is simply terrible at communicating. What is the protocol for giving upwards feedback (without getting fired)?Fears the Tears in Tampa has an employee who utterly implodes with even the slightest criticism. Every time they even give the slightest constructive feedback this employee has a complete meltdown. What gives?Give us some feedback! Please give us a review wherever you listen to your podcasts. Good or bad--we want to hear from you.We're here to help you succeed! Send us your workplace dilemmas or career questions. Email us: info@cubicleconfidential.com or tweet us: @cubicleconfide1. All names will be changed to protect the guilty and innocent...Our favorite books and resources on feedback:Thanks for the Feedback: The Science and Art of Receiving Feedback Well, by Sheila Heen & Douglas StoneFierce Conversations Achieving Success at Work and in Life One Conversation at a Time, by Susan ScottHow to Say Anything to Anyone: A Guide to Building Business Relationships That Really Work, by Shari HarleyRadical Candor: How to Be a Kick-Ass Boss Without Losing Your Humanity, by Kim Scott

In the spiritual Revolution that is underway, fierce conversations are critical. In this episode, I explain that "fierce" doesn't mean angry. But, what does it mean? Why are fierce conversations so important? Are fierce conversations biblical? And, how can we be both gently curious (episode #66) and fierce? I'm drawing especially on Susan Scott's excellent book, Fierce Conversations: Achieving Success at Work and in Life One Conversation at a Time In this episode, I also reference a news article about Celebration Church, one of the biggest churches in Jacksonville, FL. It's an example of a church where I'm pretty sure fierce conversations were not part of the church culture.

Sending gratitude to others is a doable and straightforward task. Yet most importantly and surprisingly, it returns to you threefold, although it takes little time. My guest for today is on a journey to persuade her clients to take it a step further, to integrate genuine gratitude into the way business is conducted. Her infectious enthusiasm for appreciation is contagious. Also, she is the founder and the CEO of the Blazing Group. Her recent book, The Currency of Gratitude, is a heartfelt and easy guide to enabling corporate growth through the use of gratitude as a currency. Michele Bailey, founder & CEO, Forbes Author, and 2020 WBE Leader of the Year, joins today's episode of pursuit of learning to share her wisdom and experience regarding various facets of thankfulness.Michele begins the podcast by discussing what motivates her at the moment and the primary message she wishes to deliver to the audience by the episode's conclusion. We all know that we live in a world dominated by technological innovations capable of providing "personalized" contact with our clients and customers. However, in her book, the Currency of Gratitude, Michele explains that genuine, specific, and direct communication rooted in gratitude can grow and sustain a business far more effectively than any targeted technology. Furthermore, Michele mentions that our professional and personal lives are not as distinct as we have made them appear. Given this inseparability, she points out that the critical premise of all successful businesses is the creation of authentic and long-lasting connections and relationships that value and develop the entire person. During the conversation, Michele demonstrates how prioritizing appreciation in one's professional life enables firms to recruit and retain top talent and clients and increase employee engagement and productivity through compelling stories and real-world business examples. In addition, by generating brand ambassadors, she highlights that the businesses can achieve cascading outward benefits ranging from enhanced brand awareness to higher consumer pleasure and loyalty. Also, we discuss how simple actions may have a significant impact and urges others to consider quick and practical methods to incorporate gratitude into their own business culture. Likewise, throughout the conversation, Michele points out that small gestures can have significant results and emphasizes quick and practical ways to promote gratitude within the business culture and personal lives. Resources:Connect with Michele:LinkedIn: linkedin.com/in/michele-bailey-a111b6a/Website: michelebailey.comMy Big Idea: mbimybigidea.comBlazing: blazing.agency Mentioned in the episode:The Currency Of Gratitude: Turning Small Gestures Into Powerful Business Results: goodreads.com/book/show/57734188-the-currency-of-gratitude?from_search=true&from_srp=true&qid=PkcHs8JQ9y&rank=1Fierce Conversations: Achieving Success at Work and in Life One Conversation at a Time: goodreads.com/book/show/31579916-fierce-conversations?from_search=true&from_srp=true&qid=hJx333izMf&rank=1

In this solocast of the Equipping Leaders Podcast, I share my top ten favorite leadership books of 2021. The list includes:1. Impact Players: How to Take the Lead, Play Bigger, and Multiply Your Impact by Liz Wiseman 2.  Think Again: The Power of Knowing What You Don't Know by Adam Grant 3.  The Eight Paradoxes of Great Leadership: Embracing the Conflicting Demands of Today's Workplace by Tim Elmore4.  Love Works: Seven Timeless Principles for Today's Leaders  by Joel Manby5.  Fierce Conversations: Achieving Success at Work and in Life One Conversation at a Time by Susan Scott 6.  TEDTalk: The Official TED Guide to Public Speaking by Chris Anderson 7.  Good Authority: How to Become the Leader Your Team is Waiting For by Jonathan Raymond 8.  Range: Why Generalists Triumph in a Specialized World by David Epstein 9.  Change Enthusiasm: How to Harness the Power of Emotion for Leadership and Success by Cassandra Worthy 10.  Great Mondays: How to Design a Company Culture Employees Love by Josh Levine 

In this episode, we talk with Dr. Rahn Franklin and Dr. Val Stokes about inclusive excellence and their passion for cultivating inclusion on an educational campus. They share the foundational goals: build belonging and dignify differences. We also discuss how can prioritize diversity and embed equity, access and inclusion into systems.Book Recommendations:The Liturgy of Politics: Spiritual Formation for the Sake of Our Neighbor, Kaitlyn Schiess and Michael WearNo Longer Strangers: Transforming Evangelism with Immigrant Communities, Eugene Cho, Samira Izadi Page, et al.Fierce Conversations: Achieving Success at Work and in Life One Conversation at a Time, Susan Scott

Linda McKissack and Dana Gentry are super, high-powered agents. Together they host the Everything Life and Real Estate podcast. Linda has been a REALTOR® since the 1980s and became a top agent for Keller Williams International. In 1996, she purchased her first Keller Williams franchise. Today she has 28 franchises and leads 4,600 agents. She's also a coauthor of a national best-selling book on investing in real estate. Dana has been a REALTOR® for 15 years, and her group, Real Estate Partners 360, continues to serve clients. She became a Keller Williams Black Belt Team Leader and is the operating principle of Keller Williams' Legacy Group, Keller Williams Consultants Realty, and Keller Williams Realty Consultants. Wow . . . Be sure to check out the show notes for more in-depth information and added details not included in the episode. Visit www.staypaidpodcast.com. Connect | Resources Instagram: @everythinglifeandrealestate  @lindamckissack  @danaggentry Website: EverythingLifeandRealEstate.com Podcast: Everything Life and Real Estate on Apple Podcasts Email: info@everythinglifeandrealestate.com Book: HOLD: How to Find, Buy, and Rent Houses for Wealth Book: Fierce Conversations: Achieving Success at Work and in Life One Conversation at a Time [0:00]     Preview [2:18]     Guests' credentials [3:41]     About Everything Life and Real Estate podcast [6:12]     Fierce conversations, the truth, and your obligation as a leader [9:42]     A framework for a “confront” conversation [13:09]   The importance of clarity during fierce conversations [14:46]   Motivation, listening, and asking great questions [17:17]   Coaching: Where do you see yourself in five years [22:32]   Interviewing questions and exercises [28:49]   What agents need to focus on in a changing industry [36:22]   Thoughts on building wealth as an agent [39:47]   Habits and routines for success [45:05]   Advice to the younger version of yourself [49:20]   Action Item We are a participant in the Amazon Services LLC Associates Program, an affiliate advertising program designed to provide a means for ReminderMedia to earn a small fee by linking to Amazon.com and affiliated sites.

Welcome  to Difficult Conversations with Dr. Anthony Orsini.  It  is my deep belief that every critical moment in our lives starts with a difficult conversation.  Good communication is the key to success and the key to any relationship in both business and in our personal lives. Today, I am very excited to have as my guest, Susan Scott, who is one of the leading experts in the field of effective communication, a best-selling author, and the Founder of Fierce, Inc. Her clients include mega companies such as Starbucks, Yahoo, Nestle, and Coca-Cola.  Susan is the author of two hugely successful best-selling books, Fierce Conversations and Fierce Leadership. She is a popular and sought-after Fortune 100 public speaker and renowned leadership development architect.  Known for her bold, practical approach to executive coaching and leadership development, Susan has been challenging people to say the things that are hard to say for over two decades.   Susan tells us all about herself, how she became so passionate about communication.  She shares her story on how she decided to start Fierce, Inc., and write her first book, Fierce Conversations. , She tells us how she wanted these conversations to have something more meaningful and something that connected at a deeper level with people. She explains that the key idea is that the conversation is the relationship, and it's a skill that you can be learned.    She talks about why the most common mistake of communication is misunderstanding.  In Susan's first book, she explains  “beach ball reality”.  She shares an inspiring story of how  Robert Redford starts every meeting.  Susan goes in depth about leadership, and  tells us why a great leader needs both, “smart, plus heart.”  Susan explains when it comes to communication, she believes most people get it, want to learn it,, and often see results right away. Also, find out about Susan's new book coming out next year called, Fierce Love.   If you enjoyed this podcast, please hit follow, and download all the previous episodes to find out more about what we do and how we teach communication. Host: Dr. Anthony OrsiniGuest:Susan ScottFor More Information:The Orsini WayThe Orsini Way-FacebookThe Orsini Way-LinkedinThe Orsini Way-InstagramThe Orsini Way-TwitterIt's All In The Delivery: Improving Healthcare Starting With A Single Conversation by Dr. Anthony OrsiniResources Mentioned:Fierce, Inc.Fierce, Inc Newsletter sign-upFierce, Inc LinkedinFierce Conversations: Achieving Success at Work and in Life One Conversation at a Time by Susan ScottFierce Leadership: A Bold Alternative to the Worst “Best” Practices of Business Today by Susan Scott

In today’s show, Chris interviews Rebecca Friese, Managing Partner, Flyn Consulting, and author of the recently-released The Good Culture: The Leader's Guide to Creating a Workplace That Doesn't Suck. We start this show with Rebecca sharing her interesting backstory.Born and raised in Illinois, Rebecca chose Penn State to complete her college education. She made the most of this experience, and in this segment, she talks a great deal about how extra-curricular activities can truly set you up for success. After graduation, Rebecca worked as a consultant with Anderson Consulting and Accenture. In this next segment of the show, Rachel regales listeners by sharing her experiences and then talks a great deal about workplace culture and some of the issues that are plaguing us today.Reluctance to give and accept constructive feedback is one of the main things that we talk about in today’s show. When organizations are singularly focused on revenues and profits, workplace culture issues are often relegated to the backseat. After all, if the consulting dollars are flowing in, why would you rock your ship by pulling up your “star consultant”?But, are we really protecting our employees but not having this conversation? On the contrary, Rachel shares why we are, in fact, doing them the biggest disservice.The innate need for people to work with purpose, autonomy, and mastery is another important theme that we talk about today.As humans, we have an innate need to grow, develop, and continuously better ourselves. Can you expect to retain a gifted and hard-working employee if the workplace is devoid of the above three factors?On a positive note, we talk about how our empathetic side has been brought to the fore in the wake of COVID.We are sure you will enjoy today’s animated discussion. Enjoy!What You Will Learn In This ShowHow to give and receive constructive feedbackHow covid has brought our empathetic side to the fore at the workplaceHow happy, engaged, and connected people leads to a highly productive and effective work-forceAnd so much more…ResourcesFlyn ConsultingFierce Conversations: Achieving Success at Work and in Life One Conversation at a TimeRadical Candor: Fully Revised & Updated Edition: Be a Kick-Ass Boss Without Losing Your HumanityThe Weekly Coaching Conversation (New Edition): A Business Fable About Taking Your Team’s Performance and Your Career to the Next LevelStudent Works Chris Thomson LinkedInChris’s Email

Susan Scott is a best-selling author, a popular and sought-after Fortune 100 public speaker, and a renowned leadership development architect. Susan founded Fierce in 2001 after 13 years leading CEO think tanks, more than 10,000 hours of conversations with senior executives, and one epiphany: While no single conversation is guaranteed to change the trajectory of a career, a business, or a life—any conversation can. Designing and delivering training for peers working with CEOs in 18 countries, Susan developed a sharp eye for what works and what doesn’t work in building profitable organizations. In 2002, after many requests, Susan decided to share her insights in a book. The result was the award-winning Fierce Conversations—Achieving Success at Work and in Life, One Conversation at a Time. Published in four countries, it was recognized on The Wall Street Journal and United Press International bestseller lists and named one of USA TODAY'S top 40 business books of 2002. Now, hear her take on the Essential 11 questions. More places you can find Susan: Website - https://fierceinc.com Linkedin - Susan Scott Book - Fierce Conversations: Achieving Success at Work and in Life One Conversation at a Time

After a quick surprise guest, Hunter and Jason talk about new state guidelines for re-opening schools and then dive into their reflection of the 2019-20 school year, as well as their upcoming professional goals for next year. Follow us here (Hunter Flesch) Instagram: @edessentials_ Twitter: @edessentials_ (Jason Lampe) Instagram: @jklampe Twitter: @jklampe5 ...or go to edessentials.net for all our teacher content! Hunter and Jason's Summer Reading List: Next-Level Teaching: Empowering Students and Transforming School Culture by Jonathan Alsheimer The Assistant Principal: 50 Critical Questions for Meaningful Leadership and Professional Growth by Baruti Kafele Culturally Responsive Teaching and The Brain: Promoting Authentic Engagement and Rigor Among Culturally and Linguistically Diverse Students by Zaretta Hammond Fierce Conversations: Achieving Success at Work and in Life One Conversation at a Time by Susan Scott --- Support this podcast: https://anchor.fm/edessentials/support

As many of us are either reemerging after the pandemic or contemplating what our lives will be like as we go “back to normal,” many of us are thinking through the aspects of our “normal” lives that are worth going back to.  Yes, the situation we’ve all been through has been difficult. We’ve endured tremendous hardship as a globe, but this adversity has likely illuminated changes you want to make in your life as you move forward.  Effectively making those changes requires knowing exactly what you want…and asking for it in an effective way.  Because of this, I’m so excited to welcome AmyK Hutchens back to the podcast.   AmyK is an international award-winning speaker, Amazon bestselling author, and has over 10 years’ experience training, coaching, and consulting. With over 75+ speaking events per year for some of the biggest global brands. AmyK travels the world helping leaders become Master Communicators so they can lead, innovate, sell, and collaborate more effectively. One. Conversation. At. A. Time.  In this interview, AmyK shares some key phrases and tips to construct a more effective conversation to get what you want. She also dives deep into our worth and the value of stepping into and using our own voice. She gives a powerful lesson about the importance of going on a “conversation diet” in order to create a more beautiful life experience, and we follow it up with a quick conversation about her brand new book: “Get It! Five Steps to the Sex, Salary, Success You Want.”   I’m thrilled to welcome AmyK back to the podcast to help us all as we transition into the next phase of our lives. 

Topics We Explore.3:00 - Who is Betsy?6:00 - How is she helping others understand the importance of building relations with teams, peers, players?10:30 - How do we communicate better?ACT Videos13:30 - How do we fix communication if we have already started off on the wrong foot?19:00 - How do we communicate that those "above" us are not communicating well?28:00 - Successful examples of great communication33:00 - Perception and focusing on the good35:00 - How do we apply these ideas during times of living remotely?39:30 - Final ideas from Betsy and where to connect(see notes below) Betsy Resources.Her website: https://www.betsybutterick.com/Twitter: https://twitter.com/betsybutterickFacebook: https://www.facebook.com/betsythecoachescoach/Instagram: https://www.instagram.com/betsy_thecoachescoach/YouTube: https://www.youtube.com/user/BetsyButterick/videosLinkedIn: https://www.linkedin.com/in/betsybutterick/ Books MentionedCrucial Conversations: Tools for Talking When Stakes Are High, Second Edition by Roppe, LauraFierce Conversations: Achieving Success at Work and in Life One Conversation at a Time by Scott, Susan TED Talks: The Official TED Guide to Public Speaking by Anderson, Chris for Influencer: The New Science of Leading Change, Second Edition by Switzler, Al Catch Them Being Good: Everything You Need to Know to Successfully Coach Girls by Salzberg, Charles 

The Juno Summit is a fundraiser for Juno Smith who has B-Cell Acute Lymphoblastic Leukemia. Katie Lambert joins us with details about one of the largest events on tap for the house cleaning industry. April 23-25, 2020 in Fort Collins, Co. Building a support system for your small business is an important lifeline to have. Strong safety nets are built from strong social connections. Knowing how to build relationships with other professional house cleaners is an important part of preparing for life's challenges. It can happen to anyone and the unexpected costs can tank your cleaning business. Among the best of the best are Chad Henley, Rohan Gilkes, Kedma Ough, Ajia Holiday and Laura Lambert Smith (whose daughter is Juno). Don't miss this one of a kind event designed to inspire, and guide you in your business while helping lift another up. *** YOU CAN PARTICIPATE HERE *** SEND CARDS TO: Juno Smith c/o All Star Cleaning, 120 W Saturn Dr, Fort Collins, CO 80525 SEND DONATIONS TO PAYPAL – loveindiee@gmail.com CONTRIBUTE TO GOFUNDME – https://www.gofundme.com/f/juno-summit  ATTEND THE JUNO SUMMIT – https://JunoSummit.com  Today's #AskaHouseCleaner sponsors are Savvy Cleaner Training for house cleaners and maids. *** CONNECT WITH KATIE LAMBERT *** WEBSITE: http://www.cleanqueendenver.com/ *** CALENDAR OF EVENTS FOR HOUSE CLEANING TRAINING *** https://SavvyCleaner.com/Calendar-of-Courses  *** MOST REQUESTED LIST OF CLEANING STUFF I USE *** https://www.Amazon.com/shop/AngelaBrown  *** MORE VIDEOS ON THIS TOPIC *** What Is Leukemia? | Cincinnati Children's - Cincinnati Children's - https://www.youtube.com/watch?v=qYwHLfbGfF4  Building Connections: How to Be A Relationship Ninja | Rosan Auyeung-Chen | TEDxSFU - TEDx Talks - https://youtu.be/cBmMZFMPf18  The Introvert's Guide To Networking - Charisma on Command - https://youtu.be/0r1LTe5KkSA  The art of active networking | Mark E. Sackett | TEDxFultonStreet - TEDx Talks - https://youtu.be/IjSPfGsaC3g  Business Networking: How to Build Professional Relationships - Andrew LaCivita - https://youtu.be/7p1dVbuq-7Y  *** GOOD KARMA RESOURCES FROM THIS EPISODE *** These good karma links connect you to Amazon.com and affiliated sites that offer products or services that relate to today’s show. When you click on the links and buy the items you pay the exact same prices or less than if you found the links on your own elsewhere. The difference is that we make a small commission here at the show for sharing these links with you. So, you create good karma by supporting 8 families who work on this show. Crucial Conversations Tools for Talking When Stakes Are High, Second Edition - https://amzn.to/2vagQpC  Never Eat Alone, Expanded and Updated: And Other Secrets to Success, One Relationship at a Time - https://amzn.to/2VT7Wb0  Fierce Conversations: Achieving Success at Work and in Life One Conversation at a Time - https://amzn.to/2PYTbQc  Captivate: The Science of Succeeding with People - https://amzn.to/2wFSDba  Give and Take: A Revolutionary Approach to Success - https://amzn.to/2TEuyut  Principles: Life and Work - https://amzn.to/2TAHJMR  *** CONNECT WITH ANGELA ON SOCIAL MEDIA *** LinkedIn: https://www.linkedin.com/in/savvycleaner/  Facebook: https://Facebook.com/SavvyCleaner  Twitter: https://Twitter.com/SavvyCleane  Instagram: https://Instagram.com/SavvyCleaner  Pinterest: https://Pinterest.com/SavvyCleaner  *** GOT A QUESTION FOR A SHOW? *** Email it to Angela[at]AskaHouseCleaner.com Voice Mail: Click on the blue button at https://askahousecleaner.com  *** HOUSE CLEANING TIPS VAULT *** (DELIVERED VIA EMAIL) - https://savvycleaner.com/tips  *** FREE EBOOK – HOW TO START YOUR OWN HOUSE CLEANING COMPANY *** http://amzn.to/2xUAF3Z  *** PROFESSIONAL HOUSE CLEANERS PRIVATE FACEBOOK GROUP *** https://www.facebook.com/groups/ProfessionalHouseCleaners/  *** VRBO AIRBNB CLEANING FACEBOOK GROUP *** https://www.facebook.com/groups/VRBO.Airbnb.Cleaning/  *** LOOKING FOR WAY TO GET MORE CLEANING LEADS *** https://housecleaning360.com  *** SPONSORSHIPS & BRANDS *** We do work with sponsors and brands. If you are interested in working with us and you have a product or service that is cohesive to the cleaning industry read this: https://savvycleaner.com/product-review *** THIS SHOW WAS SPONSORED BY *** SAVVY CLEANER - House Cleaner Training and Certification – https://savvycleaner.com  MY CLEANING CONNECTION – Your hub for all things cleaning – https://mycleaningconnection.com  HOUSECLEANING360.COM – Connecting House Cleaners with Homeowners – https://housecleaning360.com  SAVVY PERKS – Employee Benefits for Small Business Owners – https://savvyperks.com VRBO AIRBNB CLEANING – Cleaning tips and strategies for your short-term rental https://TurnoverCleaningTips.com  *** VIDEO CREDITS *** VIDEO/AUDIO EDITING: Kristin O https://savvycleaner.com/reviews/kristin-o  HOST: Angela Brown https://savvycleaner.com/reviews/angela-brown  PRODUCER: Savvy Cleaner https://savvycleaner.com 

In today's episode Casey is going to breakdown the four levels of the leadership tree. If you've ever found yourself in a situation where you felt confused about how to appropriately delegate, when is the right time to delegate, or how much you should delegate, this simple system you will hear about in this show, is exactly what you need.   Key Takeaways: [1:08] Casey talks about leadership. [1:40] A leader does not create followers but creates more leaders. [2:32] The leadership tree has four main components (decision-making levels) Leaf Branch Trunk Root [3:16] Leaf level: when you take action on your own, without reporting to anyone. [4:29] Branch level: you make the decision but then report what you did and why you did it. [5:25] Trunk level: you make the decision but before you act, you go to your superior who acts as a safety net. [6:53] Root level: a major decision that the leader makes with input from many people, this is a decision that could highly affect the company. [10:04] The path to greatness in a company is made through the decisions we make, not through how well we take directions. [11:03] The goal is for the employees to think about what is the best decision and how it affects the company. [11:42] Learning is provoked and unavoidable.   Mention in this Episode: Learn more about The Sports Entrepreneur Listen to The Sports Entrepreneur Podcast Follow Casey on Instagram and Twitter Follow The Sports Entrepreneur on Twitter Learn more about NinjaZone Powered by the NinjaZone Fierce Conversations: Achieving Success at Work and in Life One Conversation at a Time, by Susan Scott 20-20 Vision Course with Casey Wright

I love the concept of counterfactual thinking. In fact, it was one of my favorite things to read about in school – I find it to be fascinating in many ways, but perhaps it’s because it relates to something we all do, all the time, and don’t really stop to think about why. And more importantly – we don’t stop to think about if it is doing us harm or good, and how we might control this natural state of the brain. Counterfactual thinking is a fancy way to say “what if..” or “if only...” Maybe you have memories of your childhood or choices you made, and then think that with a little more discipline (or focus or effort or training) you could have been an actor or doctor or run that marathon.  We all have regrets on actions taken or not taken, and these are represented in our brains via counterfactual thinking. This may seem like a hurdle to overcome, but it is actually central to being a human being – our emotions and the way we think - and can be a VERY good thing (listen to learn the 1 important step to shift from vicious cycle to goal-achieving awesomeness). Studies have found counterfactual thinking happens across all cultures and as early as 2 years old. CLICK HERE FOR YOUR FREE DOWNLOAD! Show Notes: [02:42] Counterfactual thinking is a fancy way to say "what if" or "if only." [04:05] Counterfactual thinking can be very useful for setting and accomplishing goals.  [04:20] There are different types of counterfactuals, and they do different things. When you are thinking about a better alternative it is called an upward counterfactual, and those with worse alternatives are downward counterfactuals. [04:57] Upward counterfactual are tied very closely with regret. Anticipated regret (or prefactuals) will be the focus of a future episode. Regret and counterfactual thinking really go hand in hand. [05:17] The first theoretical explanation of counterfactual thinking came from Kahneman and Miller back in 1986, and was called norm theory. [05:39] When looking at counterfactuals consider if they are omissions or commissions, ruminations or undoings, usual or extreme, actions of ourselves or others, and if they cause negative impact or how they can be used for good. [06:29] An omission is when you wish you had acted. A commission is wishing you had not taken an action.  [07:10] A rumination is where you think about what happened, but you don’t have any thoughts about how things might have been different. Undoing is where the counterfactual “if only” or “what if” comes into play – what might have been if you had or hadn’t done something. [08:40] Usual or extreme: the way you do your counterfactual thinking will be different if it was coming in through the same door as you always do versus coming in a way you never do. [11:24] Ourselves or others. Whose actions the counterfactuals are targeted at. We tend to focus our counterfactual thoughts on ourselves – what we coulda shoulda woulda done – more often than we look at others. [12:24] Distress and anxiety. While there is a healthy side to counterfactuals, when used in excess it can be really damaging to the psyche. [14:25] Thinking and counterfactualizing doesn't change what happened. [16:02] Putting too much into ‘what if’ and counterfactual thinking can often make a mountain out of a molehill. It can be unhealthy and cause you more harm than simply letting it go and moving on would do. [16:12] Your conscious brain can only focus on so much and the brain gets what it expects. [18:16] A study was published in 1995 in Personality and Social Psychology Bulletin on counterfactual thinking and undoing traumatic life events. [20:58] A study found that 80% of those that lost loved ones in a car accident had ruminative thoughts of the event, and 59% said they had thought about the events leading up to the accident within the past month. [21:49] Over half of the respondents were actively undoing the event in their heads – having counterfactual thoughts – within the last month, for an event from 4-7 years earlier. [22:20] 69% focused on a usual activity. 28% focused on an exceptional activity. [23:34] 41% of those undoing reported wishing that they had done something. 31% reported wishing that they had not acted as they did. 17% reported both. [24:24] 55% focused on their own behavior, while the other 45% were focused on the behavior of the deceased. Not one person reported trying to undo the other driver’s behavior (even though in most cases that person was legally responsible for the accident). [26:29] The person thinking about the process is more likely to undo the actions of the focal actor – themselves or the person they knew. [27:26] If you go through counterfactual “if only” and “what if” sort of thinking…remember that just because your brain is only focusing on you…it doesn’t mean it is right or the only option. [28:39] Undoing may, at least partially, be a distress-driven cognitive process. [31:09] The more you continue to focus on undoing, the more you will have continued distress. [32:28] Highly distressed people come to undo more frequently, thus perpetuating their distress. [33:06] The only item that led to increased levels of distress was the frequency that someone was going through the process of undoing. [33:55] Your mood and focus is created by your own brain. And while it is perfectly normal to partake in counterfactual thinking, too much can be harmful.  [34:30] Counterfactual thinking is a critical way we regulate our behavior and how we are able to reach our goals. [34:50] When you fail to reach a goal, you are more likely to have counterfactual thoughts. [35:23] Instead of having counterfactual thoughts, decide what you could do better next time. [37:47] You need to allow yourself to move on and not let it take over everything else in your life and work.  [38:57] Next time you get into a counterfactual spin…think about how someone else might think you’re the luckiest guy or gal in the world! [40:17] Whether you are naturally a silver lining person or not…acting as if you were is often enough to trick your brain into starting to think that way. DON’T FORGET to sign up for the Free Master Your Mindset Mini Course now to tackle mindset issues and be on the waiting list for the full course, on sale October 24! Thanks for listening. Don’t forget to subscribe on Apple Podcasts or Android. If you like what you heard, please leave a review on iTunes and share what you liked about the show.   Links and Resources: The Functional Theory of Counterfactual Thinking Norm Theory: Comparing Reality to Its Alternatives The Undoing of Traumatic Life Events Episode 62. Behavioral Economics Foundations: Game Theory Fierce Conversations: Achieving Success at Work and in Life One Conversation at a Time Episode 4. Questions or Answers Episode 12. Behavioral Economics Foundations: Relativity Free Master Your Mindset Mini Course

In this episode of the Millionaire Mindcast, we have an amazing conversation with Katherine Liola who shares her approach to life, how to build wealth, making an impact to the family and the community,  and how to achieve financial freedom! Katherine Liola is a Keynote Speaker, Author, a Certified Financial Planner Professional, Founder & CEO of Concentric Private Wealth. She has always believed that comprehensive financial planning is a key element to a long term success. She learned early on that helping clients understand why they're making the decisions they make, and aligning their investment strategies with values-based life choices, helps them achieve their financial goals with comfort and clarity. Katherine has a passion to effect positive change in how we think and act about money, mindset, and health. She shares this passion through her weekly Financial Fitness planning tips and her monthly Financial Five video series as well as her speaking engagements. When talking about wealth, it's important to not talking with money. But there's nothing wrong with money. It's fine if you want much of it because you can define wealth in a lot of different ways. Oldest of 5 children, Katherine growing up with the money. She works in finance as her way through college. To Katherine, wealth is more defined by the mindset and the experiences by how her family raised her. She didn't have a paradox of choice when she was growing up. Sometimes she couldn't have anything. If they want something, they need to figure out how to have it. She came into the financial service industry with her own views of wealth by not having money growing up. Katherine became an expert in financial planning and services space and very intentional in building wealth and unlocking a rich life. She designs a plan and approach to uncover what's really to customers to be wealthy. Teaching them how to actually invest in themselves, how to explore, knowing what's most important for them, what they are seeking, and where are they going. Moreover, Katherine meets their clients where they're at and get to know them. Allowing the clients to be who they're and securing them that they are very much a partner, allowing themselves to be vulnerable and open up some time to define them their own meaning of financial independence and not set by society. Katherine makes sure that people feel safe so that they can now begin to explore as they want to live their best and be financially independent. Katherine is creating impacts around money and her family. She doesn't let herself controlled by fear instead of focusing on the positive stuff.   She believes that if you're pursuing your best life, you're going to make tons of mistakes along the way. She makes a point of not recognizing the responsibilities of being parents. You need to be there for your children, for their safety, nourishment, and figure it out how to support them. On the other side, she emphasizes on start living naturally as opposed to just the pursuit of building wealth. This will make things a little bit complicated unintentionally. Instead, find out that happy medium in your life and what you deserved with your money, time, and investment. Do things that are important to you other than your family, and business.  Have a structure to set around to keep you going, it might be the physical activity, taking a day off and doing things that you love, and so forth that will let you continue your journey without sucking up. Some Questions I Ask: Tell us a little bit more about what is Concentric Private Wealth, your business, and what you do? (01:41) How do you guys approach people who wanted to be wealthy or grow their income and wealth? (04:11) How have you seen this definition of wealth evolved over your career? (10:38) What's that happy medium when it comes to building wealth and making the right decision? (17:40) How much does the consumer really needs to know and take ownership over versus trust, delegate, and handoff? (23:54) How did you find the balance in your life despite all the responsibilities and commitments you have? (35:43)   In This Episode, You Will Learn: An effective leap towards financial independence and best life. (06:43) The role of financial planner versus a financial manager. (12:01) Keys on choosing the right financial advisor. (20:45) The importance of reading every document given to you and asking questions to your financial advisor. (25:25) The power of delegation. (27:11) Why Katherine hates the word BALANCE and how she plays with it. (36:06) Living naturally versus living in just building wealth. (40:40)   Quotes: “I came into this industry with my own views of wealth.” “Performance is very key.” “There's nothing wrong with money.” “Making sure that we have control of our life is important but also putting ourselves in a position where we cannot being controlled.” “Wealth is multilayers complex.” “Really focus on what makes you special, what is your depth.” “Most things can be delegated.” “If we're pursuing our best life, we're going to make a ton of mistakes along the way.” “There are competing interests all the time.” “My self has been there as well as times.” “Something will always suffer when you're all in for something.” “We are wired, we are habitual beings because we're human beings.” “Sometimes you've just got to hear the truth from someone else because you have to give yourself a face to hear the truth.”   Resources Mentioned: ●     Fierce Conversations: Achieving Success at Work and in Life One Conversation at a Time book by Susan Scott ●     The Subtle Art of Not Giving a F*ck: A Counterintuitive Approach to Living a Good Life book by Mark Manson   Connect with Katherine Liola on: Website LinkedIn Twitter Facebook   

How do you tell when something is just a quick rant, and when something actually matters? Well, we’ve got a story about that. Or a series of rants, as the case may be.  Why is that important for business?  Rants are specific to the people you tell them. What bothers you doesn’t necessarily bother other people. But these are the things that are the poppy seeds between the teeth in an organization that end up causing tension. If everyone agrees that about the poor etiquette, then you can course correct from there. But what if there is disagreement on whether it’s okay to even be upset about it? Often, people see a dismissal of what bothers them through a lens not of this concern doesn’t matter, but I don’t matter.  The answer, as usual lies in conversations, and about not shying away from having conversations about things, even if they feel silly. “While no single conversation is guaranteed to transform a company, a relationship, or a life, any single conversation can.” (Susan Scott, Fierce Conversations: Achieving Success at Work and in Life One Conversation at a Time. https://www.penguinrandomhouse.com/books/289515/fierce-conversations-revised-and-updated-by-susan-scott/9780425193372/) A great way to start these conversations is as Brene Brown suggests: “the story I’m making up is…” https://www.businessinsider.com/brene-browns-biggest-life-hack-is-a-simple-phrase-2015-8 Tell people what your assumptions are right up front. At least start there. Otherwise you might end up the subject of someone else’s rant.  What story do you want to tell? So, that's our story... now, we want to hear yours! Pull up a chair and join the conversation in our Facebook Group: bit.ly/shmsgroup OR...  Shoot us an email: talktous@soheresmystory.com Connect with @SHMSpodcast on Twitter: https://twitter.com/shmspodcast  Text the word STORY to 345345 to get access to bonus content and weekly episode delivery.   Want to support us? Love this podcast? Please tell your friends, post about us, or take a moment to review us & subscribe on iTunes, Stitcher, or wherever you listen to the podcast!

Books, podcasts, and blogs are instrumental in educating and inspiring many business owners and freelancers. Today we're sharing some of our favorites!   Hosts Present Stephanie Hudson – Sweet Tea Media / FB / @EnjoySweetTea Cory Jenkins - Aspen Grove Studios / FB / @aspengrovellc Nathan B. Weller – Elegant Themes / FB / @elegantthemes Leslie Bernal - A Girl and Her Mac / FB / @agirlandhermac Podcasts Duct Tape Marketing WPwatercooler Marketing School WP The Podcast The WPMRR WordPress Podcast The Tim Ferriss Show How I Built This Entrepreneurs in Motion Entrepreneur on Fire Hello, WP! Honest Designers Matt Report WP Builds Design Domination Smart Passive Income Books The E Myth Revisited: Why Most Small Businesses Don't Work and What to Do About It Profit First: Profit First: Transform Your Business from a Cash-Eating Monster to a Money-Making Machine Never Split the Difference: Negotiating As If Your Life Depended On It Alchemy: The Dark Art and Curious Science of Creating Magic in Brands, Business, and Life Anything You Want: 40 Lessons for a New Kind of Entrepreneur Built to Sell: Creating a Business That Can Thrive Without You EntreLeadership 4 Disciplines of Execution: Achieving Your Wildly Important Goals Fierce Conversations: Achieving Success at Work and in Life One Conversation at a Time Good to Great: Why Some Companies Make the Leap and Others Don't Built to Last: Successful Habits of Visionary Companies It Doesn't Have to Be Crazy at Work Brand Warfare: 10 Rules for Building the Killer Brand Rework Unf*ck Yourself: Get Out of Your Head and into Your Life Tribal Leadership: Leveraging Natural Groups to Build a Thriving Organization Leading with Dignity: How to Create a Culture That Brings Out the Best in People Dignity: Its Essential Role in Resolving Conflict Feeling Good: The New Mood Therapy The Sales  Bible: The Ultimate Sales Resource Blogs WPMU Dev Blog (and their “The Whip” aggregate newsletter) WP Tavern Cory Miller WP Buffs Other The Great Courses on Audible TED Talks WordPress.tv   https://www.youtube.com/watch?v=dvatgCEKkjc

In honor of the 50 year anniversary of Neil Armstrong landing on the moon, we are going to talk about behavioral economics lessons you can learn from NASA! On July 20, 1969, Neil Armstrong descended onto the lunar surface and uttered those immortal words, "That's one small step for man, one giant leap for mankind." It’s hard to believe that was 50 years ago, and that – knowing what we know today about technology – that it was able to be done with the equipment they had available. Most anyone today would think it was impossible to have completed that feat in the 1960s. So the questions may arise – why then? Why the moon? Why did it matter so much? There are lots of lessons your business can learn from NASA during the space race. While your failures are likely not life or death situations and you may not be breaking world records at every turn, and this story unfolded half a century ago, I want to break down five areas where your business – no matter what industry you are in – can learn from the Mercury, Gemini and Apollo missions at NASA. CLICK HERE FOR YOUR FREE DOWNLOAD! Show Notes: [05:40] On July 20, 1969, Neil Armstrong descended onto the lunar surface and uttered those immortal words, "That's one small step for man, one giant leap for mankind." [05:43] Most people today would think that would be an impossible feat with 1960s technology. [06:40] The cold war intensified as the Soviet Union launched Sputnik, the first satellite, into orbit in October 1957 – much to the shock of the United States. [07:19] This led to fear and essentially kicked off the space race. The National Aeronautics and Space Administration (also known as NASA) was created in 1958. [07:47] Kennedy really ratcheted up excitement and budget for NASA. [07:59] In Kennedy's famous speech at Rice University, he mentioned that the budget and taxes would be increased to accommodate the new space program.  [08:24] Overall, the Apollo program cost nearly 20 billion dollars – a third of NASA’s budget for those 13 years, so public interest was important to keep funding around for the program. [08:42] Kennedy also does a great job of priming and framing throughout the speech, and playing on the past victories and pride of the US, Texas and the city of Houston. [09:17] In the moon speech, he did great work to motivate the audience and the general public about the importance of the program and to encourage them to get behind the initiative. [10:53] Kennedy drew a line in the sand that helped launch the program. He also helped to overcome some hurdles by saying we CHOOSE to go to the moon. [12:02] Acknowledging our mistakes and hinting that the Soviets had mistakes helped to instill confidence and combat the availability bias. [13:24] Kennedy also made the task ahead relatable to the audience. [14:35] Kennedy's speech was truly amazing and inspiring. Everybody should read /watch it. [14:57] There are a lot of lessons that your business can learn from NASA during the space race. [15:47] 1) Look for problems (and solutions) [16:31] It would be impossible to think of every possible issue that could come up, but it was critical to think through as many of these pieces as possible. [17:01] Using challenges as inspiration is in direct competition with a bias humans are susceptible to called functional fixedness. [17:23] There are times in your business when this natural bias in your brain is doing more damage than you realize. [19:00] When the astronauts needed to fix their CO2 scrubber, they were literally faced with fitting a square peg in a round hole. Flight director Gene Kranz famously said, "I don't care what anything was designed to do--I care about what it can do."  Those on the ground were inspired to overcome their natural tendency toward functional fixedness to create an ingenious hack to save the lives of the astronauts over 100,000 miles away. [19:12] It's important to think through problems before they come up. [20:05] 2) Test and Retest (But Know When to Move) [20:34] Simulations and trial runs were critical. [21:38] They still moved forward instead of suffering analysis paralysis. [21:51] Narrow down your focus to one or two important goals. Break your goal into small tasks and set up tests to ensure they can be done. [22:35] 3) Autonomy and Support [22:53] The teams were united working toward a common goal, but they were also given the autonomy they needed to solve problems. [23:44] The leadership mindset came from the top down. [25:26] I always told my teams that I would support them in any decision they made and let them know how delegation was a sign of my trust in and respect for them. [26:19] In your business, do you delegate enough and trust your team to take on and really own your big vision? Do they feel supported to look for new options and innovative paths for you? [27:01] 4) Visibility Makes a Difference [27:21] The moon landing made the impact it did because of videos and photos cataloging it every step of the way.  Mirror neurons allow us to experience what we are seeing. [28:23] Are you making your important projects visible enough to rally the troops? While not everything needs to be put on video, and not every little detail needs to be shared with everyone…there is a lot of power in transparency. [29:13] Where can you share more – either via video or other communications – to ensure big goals and projects are remembered? [29:27] 5) Word Choice Matters [29:58] No one told Neil Armstrong what to say, or asked him what his first words would be when he stepped onto the lunar surface. The words he chose perfectly captured the moment, [30:00] What he said was easy to remember, poignant, and succinct. [31:31] Gene Kranz had countless quotes including, "failure is not an option." [32:11] The lesson for you as a leader, and within your business is this: in the moment, it may feel like word choice isn't critical. You may think you can always clarify, but the subconscious brain is picking up on so many millions of bits of information. It would take many words to undo the damage of not saying something properly. [33:12] As you move up the ranks in an organization, the words you use in everyday conversations matter much more than you realize. [33:50] I encourage you to be thoughtful each and every time, because the words you choose in any conversation could be the difference between changing the world forever, and just another day. [34:12] RECAP: Think about the ripples and look for problems before they come up so you can plan for them…and always be working on innovative solutions.  Break your goal into smaller tasks, and test each step before you move forward on the final goal (but make sure you actually do move forward) Let your teams know you trust and support their decisions, and that delegation is an extension of your belief in them Make big, important projects as visible and transparent as possible Take the time to choose the right words, because they might be famous quotes attributed to you one day! Thanks for listening. Don’t forget to subscribe on Apple Podcasts or Android. If you like what you heard, please leave a review on iTunes and share what you liked about the show.  Links and Resources: Episode 56. Behavioral Economics Foundations: Mental Accounting @BethAMcAuley on Twitter Your Awards and Accomplishments Don't Mean Anything to Your Customers Unless You Talk About Them in This Way Episode 16. Behavioral Economics Foundations: Framing @thebrainybiz on Twitter The Brainy Business on Facebook The Brainy Business on Instagram The Brainy Business on YouTube 14th Annual People's Choice Podcast Awards Apollo 1's Fatal Fire Almost Ended the Program | Apollo John F. Kennedy Moon Speech - Rice Stadium President Kennedy's Speech at Rice University Episode 18. Behavioral Economics Foundations: Priming ‘No university is more synonymous with NASA than Rice’ How The Cold War Launched The Space Race Episode 15: Behavioral Economics Foundations: Availability Episode 24. Behavioral Economics Foundations: Sense of Sight Episode 27. Behavioral Economics Foundations: The Sense of Hearing and Sound Episode 54. Biases Toward Novelty and Stories NASA History Overview Immunity to Functional Fixedness in Young Children NASA Johnson Space Center Oral History Project Edited Oral History Transcript This is the actual hack that saved the astronauts of the Apollo XIII Lessons in Manliness from Gene Kranz My Everyday Extraordinary The Apollo 13 Accident Episode 29. Resolutions and Keeping Commitments Careers at NASA: Explore the Extraordinary, Every Day Fierce Conversations: Achieving Success at Work and in Life One Conversation at a Time Episode 31. Mirror Neurons

What happens when our brains get overwhelmed? What is the impact on decision making? Today’s behavioral economics podcast is going to focus on these foundational topics. Businesses always ask people to take some sort of action (buy this, click here, download that). It’s a good idea to be careful not to overwhelm your potential customer. An overwhelmed brain will move on and file your business in the “maybe I’ll look at this later” pile. A real life business example of taking care not to overwhelm a potential customer (or in this case listener) is these show notes. I take extra time and expense to have everything laid out in an easy to understand way with all of the related links and studies available for you. That way you can relax and enjoy the show, and if you ever want to learn more or check out the links, you know they will be here waiting for you. I also give more real life and business examples of overwhelm and how it affects the brain and your business. CLICK THE IMAGE FOR YOUR FREE DOWNLOAD! Show Notes [03:32] OVERWHELMED BRAIN [03:46] I have extensive show notes for every episode, because I want to make it as easy as possible for you to relax, listen to the podcast and still have the resources available (so you don’t have to fill up your brain with the one thing you are trying to remember). [04:57] This is the same reason my strategy sessions are done on Zoom and recorded. I want my clients to be able to be in the moment. [05:50] This is another testament to NUDGES and expecting error. I do not expect that someone will remember every little tidbit they want to from every conversation we have. [06:07] There are two errors here – 1) the inability to remember what was discussed because there is a lot and 2) the inability to really focus in the moment because the conscious brain can only devote so much. [06:32] To combat both of those things, I have show notes and videos to help relieve some of that pressure. [07:14] CHOCOLATE CAKE STUDY [07:45] Participants in a study were asked to memorize a two-digit or a seven-digit number. Participants with the two-digit number were more likely to choose a healthy snack when offered. Those with the seven-digit number? They were more likely to choose chocolate cake. [08:34] Our subconscious brains can process 11 million bits of information per second. Our conscious brain can only do about 40 bits. [08:43] When your conscious brain is focusing on something, it tunes everything else out. [09:01] With your conscious brain occupied, the subconscious is tasked with taking the wheel. It is now running the show. [09:17] Our brains are fueled by rewards like dopamine. [10:23] Just think of all the times your conscious brain is able to get overwhelmed. [10:36] One subconscious rule of thumb is to ignore things that are too complicated. [12:53] Dan Ariely provides a great example of this in his book, The Upside of Irrationality, where giving people an opportunity for a large bonus (5 months salary) severely lessened their ability to perform on somewhat easy tasks. [13:18] The amazing computers in our heads are very easy to bog down. [13:50] POVERTY AND COGNITIVE ABILITY [13:58] Studies have found that those in poverty have reduced cognitive abilities. [14:54] This definitely gets at the core of why it can be hard to break a pattern when you are in it. [15:03] SNOWBALL VERSUS BATTERY [15:15] If your brain is overwhelmed…you will probably reach the point of fatigue much faster than you would if you were in a relaxed state. [16:20] POST COMPLETION ERROR [17:47] I travel quite a bit, but when I am packing for important trips, I tend to do a lot of running through lists in my head, “iPad – check, good shoes – check, toothbrush – check” you know what I mean. This creates an overwhelmed brain. [18:50] Why do we sometimes forget to bring our purse or wallet to work? Or drive away without putting the lid back on the gas tank? This is called post-completion error, and it happens when we complete some or most of a task, and our brain marks the whole thing as “done.” [20:23] Your brain holds more weight and importance on things you write down, so having a physical list you can check off can help really mark it as complete in your brain. [20:39] I am going to have a sticky note method to help nudge me about the laundry (so I don’t leave damp clothes in the wash all day and have a funky smelling family!) [21:20] Three questions: How could you help yourself in your work and personal life by relieving some of the overwhelm from your conscious brain? How can you be a resource to your customers to help them relieve some of their overwhelm? How often are you overwhelming your current or potential customers? Here is a 5-step way to avoid overwhelm... [23:53] 1. Write things down – this is like my checklist for packing. [24:52] 2. Do one thing at a time – multitasking is a myth and a path to productive procrastination. [27:38] 3. Make it a pattern (habit) – if there are things you need to do consistently and don’t want to have plagued by overwhelm, turn them into habits. [29:28] 4. Which brings me to the next point…have a goal – hopefully you have already set your 1 to 3 goals for the year after listening to the resolutions episode. [32:41] 5. The final tip is to incorporate constant check ins and breathing points – both for yourself and with customers. Download your free worksheet to help you work through these five steps for yourself and with customers. Thanks for listening. Don’t forget to subscribe on Apple Podcasts or Android. If you like what you heard, please leave a review on iTunes and share what you liked about the show. Links and Resources: Episode 31. Mirror Neurons Guru’Guay on Instagram Guru'Guay on Facebook Heart and Mind in Conflict: the Interplay of Affect and Cognition in Consumer Decision Making Episode 21. Behavioral Economics Foundations: Habits Episode 24. Behavioral Economics Foundations: Sense of Sight Episode 25. Behavioral Economics Foundations: The Sense of Smell The Upside of Irrationality: The Unexpected Benefits of Defying Logic Poverty Impedes Cognitive Function Episode 29. Resolutions and Keeping Commitments How Writing To-Do Lists Helps Your Brain (Whether Or Not You Finish Them) Fierce Conversations: Achieving Success at Work and in Life One Conversation at a Time Episode 23. Behavioral Economics Foundations: Reciprocity The Brainy Business on Facebook

The overarching goal of any business is to generate revenue, and an RFP win does just that. So, does your organization make RFPs a priority? Is the RFP process an integral part of your strategic plan? Or are RFPs just another item on a too-long list of to-dos? Katina Koller is a licensed Entrepreneurial Operating System (EOS) implementer, Vistage Chair and Executive Coach with the Foundry Community. She is passionate about optimizing organizations to achieve strong and sustainable financial performance AND align with their vision and purpose. Katina was the CEO of Northwire, Inc. for nine years, leading her team to the Inc. 5000 list as one of the fastest growing privately-held companies for two consecutive years. She also serves as a Business Mentor for Tech Launch Arizona. Today, Katina joins us to discuss the value of an outside perspective in developing a strategic vision and explain how EOS helps leaders align their team to a single, concise plan. She describes the parallels between good leadership and good parenting, speaking to the value of vulnerability and transparency in promoting ‘radical candor' in an organization. Katina also offers insight around setting realistic goals and focusing on greatness rather than scale. Listen in to understand why RFPs are crucial in increasing the value of your business and learn how to prioritize the RFP process as an important part of your company's strategic plan! Key Takeaways The value of an outside perspective in developing strategic vision How EOS helps leaders align their team to a single, concise plan Why RFPs are crucial in increasing the value of your business How to develop alignment of priorities through your value chain The parallels between good leadership and good parenting Why vulnerability and transparency are crucial leadership skills Why many business leaders fail to implement their big ideas How to prioritize RFPs and eliminate distractions Katina's insight around being great vs. being BIG The top mistakes leaders make that prevent business growth Taking on too much, unrealistic goals Distracted by other opportunities Connect with Katina Email katina.koller@outlook.com Katina on LinkedIn Connect with Lisa Lisa's Website Lisa on Twitter Lisa on Facebook Lisa on LinkedIn Subscribe on iTunes Resources Gina Catalano on The RFP Success Show Radical Candor: Be a Kickass Boss Without Losing Your Humanity by Kim Scott Fierce Conversations:  Achieving Success at Work and in Life One Conversation at a Time by Susan Scott Crucial Conversations: Tools for Talking When Stakes are High by Kerry Patterson, Joseph Grenny, Ron McMillan and Al Switzler The Five Dysfunctions of a Team: A Leadership Fable by Patrick Lencioni Rita Gunther McGrath Small Giants: Companies That Choose to Be Great Instead of Big by Bo Burlingham The ONE Thing: The Surprisingly Simple Truth Behind Extraordinary Results by Gary Keller and Jay Papasan Essentialism: The Disciplined Pursuit of Less by Greg McKeown The RFP Success Book by Lisa Rehurek

Welcome to The New Leader Podcast. I'm your host, Ian Daley. Today we're going to answer the question: How do you know you're ready for management? This episode is geared towards those who aspire to leadership roles but are not there yet, and are curious to know – how do you know when you're ready for that first management role? Today's guest is Catherine Rice, Vice President of Sales at Roche Pharmaceuticals, who has a great wealth of experience and knowledge in this topic. She is a highly effective and motivational leader who inspires improvement at district, regional, and national levels by driving performance and change management through tenets of simplicity, focus, and competitiveness. In this episode, we look at: Catherine's biggest failure and success as a leader How to know you're ready for management Going from “I” to “We” Being open to criticism, and a lot more. I hope you enjoy this one.   Biggest Failure As a people manager, it's natural to want something for someone, but they don't necessarily want that for themselves. You can see potential in them, and you try to push, and you try to get them there, there's a lot of advice giving, but nothing's happening because they're not there yet. They may not have the self-awareness nor the desire to want what you potentially want for them. If you ask me the reverse question, what some of my greatest successes were was helping people grow and develop and get those promotions. The failures were not recognizing when someone had the roadblock up and didn't want it for themselves, or they just weren't there ready to change, but I was pushing them to do it when they weren't there yet. It was really hard, and I had to learn not to get frustrated. I would resort into becoming too much of an advice giver. “You should do this. How about you try this?” versus “What is it you want, and how can I help you get there?” From “I” to “We” For me, the number one thing is, “Are they ready to make that transition from it's all about me to it actually has absolutely nothing to do with me?” That's a key distinction if you're going to be a strong people manager. It's tough, especially in sales when you have high performers. I've done a lot of reading in this area, and if you look at any group, those who tend to be promoted and put into management positions are the people who are super strong, key contributors, or individual contributors. These are your top sales person, your best physician, your best office worker. If they're really good at their task, they tend to get promoted. However, do they have the skills necessary to be a great people manager, and can they make that transition from “it's all about me and my results” to “it actually is about the team and the team's results”? That's a key distinction, and people have to have an awareness of that. Being Open to Criticism If you find yourself being open to people being critical of you, then you're ready to be a people manager. As a manager, it's not just about you giving feedback – you're going to get it yourself, and sometimes you don't necessarily like what people have to say about you as a person. You're in a spotlight role as a people manager; you can't hide. So you have to be open to that. And some people are, and some people aren't. Links and Resources Connect with Catherine: LinkedIn Visit their website: https://www.roche.com/ The Coaching Habit: Say Less, Ask More & Change the Way You Lead Forever by Michael Bungay Stanier Fierce Conversations: Achieving Success at Work and in Life One Conversation at a Time by Susan Scott Brené Brown The Gifts of Imperfection: Let Go of Who You Think You're Supposed to Be and Embrace Who You Are by Brené Brown

Welcome to The New Leader Podcast. I'm your host, Ian Daley and today I'm really excited to have Joanne Shields with us. Joanna is the co-founder of StarFish Learning Inc, as well as a talented facilitator, designer and consultant. She specializes in enabling organizations and individuals to excel through the application of powerful learning experiences. Joanna has worked with many leaders over the years as a consultant, and brings with her insights that I know you will find a lot of benefit from today. In this episode, we are going to look at: what separates the best leaders from the rest, how to stay on top of it all without drowning in a sea of distractions (e.g., email, social media), planning and discipline, setting boundaries, and productivity and enjoyment. I hope you enjoy this one.   Joanne's Experience as a New Leader I had four direct reports – two of them were younger than me, and I felt like I could connect with them. I felt like they were at a similar age and stage to me. The two older women, I was terrified of. I thought there was no possible way they were ever going to learn or listen or be led by me. I would say my real strength, and what I focused on as a new leader, was understanding that I would make mistakes, and being transparent about that. I worked collaboratively with all of my staff to co-create and understand how I can best support and coach them. Although I will say I was probably not a very good coach back then; I probably did a lot more telling than asking. But I do think my intention really was to connect with them at the head level and at the heart level. I believe that if you ask them, even today, that's what they would say, that I had a real desire and intention to help support them and to help them grow and develop their potential. Biggest Failure as a Leader My biggest failure probably is not being willing to have tough conversations early on. I think that's very tough for leaders, especially new leaders. We always want to bring the positive side, the supportive side, the collaborative side to our discussions. But I really believe that what we don't talk about and what we sort of gloss over can get in the way – not only of performance, but also the relationships that we build with our people. If I had to give a piece of advice to a new leader, I would say find a way to approach those tougher conversations. There's lots of good reference material out there – Fierce Conversations, Crucial Conversations. And do that in the spirit of development and support. As we always say, you need to be firm with the problem and the actions that are going to be taken clearly state your expectations. But also be sensitive to the people side of the issue. I think that if I had learned that earlier on, it probably would have saved me a lot of grief. What Makes a Great Leader From what I've seen, from the leaders that I've worked with, there are a couple of things that stand out. The first one for me is the whole analogy of being the kingmaker, not the king. How do we really equip our people to reach their potential? Challenge them, but don't stretch them beyond reason. How do we give them opportunities to grow and develop and to really shine in the organization and with their customers? I think great leaders know how to do that. They know when to ask and when to tell. They know when to be giving a lot of direction, and when to be giving a little bit of direction. But at the end of the day, I really feel like they get tremendous fulfillment, and really get very jazzed up when their people do well. And I think that's authentic. Links and Resources Connect with Joanna: LinkedIn Visit their website: http://www.starfishlearning.com/cms2/ Fierce Conversations: Achieving Success at Work and in Life One Conversation at a Time by Susan Scott Crucial Conversations: Tools for Talking When Stakes Are High, Second Edition by Kerry Patterson, Joseph Grenny, Ron McMillan and Al Switzler Radical Candor: Be a Kick-Ass Boss Without Losing Your Humanity by Kim Scott Good to Great: Why Some Companies Make the Leap and Others Don't by Jim Collins The Coaching Habit: Say Less, Ask More & Change the Way You Lead Forever by Michael Bungay Stanier

It’s no surprise that the quality of our lives can be directly tied to the quality of the conversations we have with the people we know, love and trust. Yet, so many of us struggle to create REAL relationships... How do you show up for the people that matter the most? Have you lost sight of your true purpose? Today, Scot Lowry is here to share his framework for mastering conversation and developing authentic relationships, so you can positively impact every area of your life! Scot’s purpose is to lift people who are lifting the world. He is passionate about creating scalable, purpose-rich cultures that empower people and organizations to access their full capacity, love their work, manifest their dreams, and maximize positive contributions in the world. He is currently the father to two teenage boys, a youth hockey coach, and the CEO of Fathom, an award-winning revenue acceleration marketing firm based in Cleveland, OH. Scot is also a Strategic Advisor to The Flourishing Leadership Institute (FLI). Scot studied Finance and Entrepreneurship with degrees from the University of Florida (BS) and the Weatherhead School of Management at Case Western Reserve University (MBA), where he is also an associate instructor of entrepreneurship. In his free time, you can find him kiteboarding, playing or coaching ice hockey, or mountain biking. In today’s conversation, Scot shares his inspiring journey, including how his original path to success only led to an empty and unfulfilling life. On the outside, he had it all. But beneath the surface, Scot was miserable. It turns out, he was completely misaligned with his “Why” and what matters the most. You’ll find out why authentic relationships matter so much, how to better communicate with your spouse & kids, the importance of creating authentic dialogue in the workplace, and his incredible story of getting a Front Row tattoo! ''If we can talk about it, we can fix it.'' - Scot Lowry Here’s a quick breakdown of our chat... [02:45] Why having authentic conversations with your kids can be the best form of support. [06:20] Learn how you can improve company performance and create value for clients by embracing authentic dialogue in the workplace. [10:15] Have you ever had an argument with a spouse or colleague that had spiralled out of control? Find out what you can ask yourself to get things back on track! [13:30] Learn how to give your “lizard brain” a break so you can communicate more effectively during difficult conversations. [16:00] How to cultivate a company culture with great communication by re-framing the questions you ask. [19:39] Find out how Scot’s company, Fathom, is helping middle market CEO’s to solve problems and generate more revenue. [24:00] Discover the 3 P’s to naturally bring out the best in your organization. [28:17] Scot shares the story of when he committed to getting a tattoo to help raise an additional $20,000 in support of the Front Row Foundation. Find out why his decision goes far beyond the charity!   [44:00] He had followed the typical script to achieving success… only to find out he was completely miserable. Find out why relationships with people really matter and how you can transform an empty and unfulfilling life into one that gives you purpose and positively impacts the world [48:15] The difference between hope and optimism and how it affects your ability to get the results you want in life. [bctt tweet="''The best way to predict the future is to create it.'' - Scot Lowry" username="jonvroman"] Enjoying the show? For iTunes listeners, get automatic downloads and share the love by subscribing, rating & reviewing here! Links and Resources [SITE] FathomDelivers.com [EVENT] Front Row Foundation Summit 2017 [BOOK] Crucial Conversations Tools for Talking When Stakes Are High, Second Edition [BOOK] Fierce Conversations: Achieving Success at Work and in Life One Conversation at a Time [BOOK] Play Bigger: How Pirates, Dreamers, and Innovators Create and Dominate [BOOK] The Obstacle Is the Way: The Timeless Art of Turning Trials into Triumph [SITE] Flourishing Leadership Institute [SOCIAL] Facebook, Twitter, LinkedIn If you’re enjoying the show, let us know about it HERE o/

Sandy Weiner, founder of Last First Date, is devoted to helping women achieve healthy, off the charts love in the second half of life. An internationally known TEDx speaker, dating coach, speaker, and workshop leader, Sandy specializes in helping women communicate effectively, set clear boundaries in relationships, and value themselves. She believes that a woman of value attracts her best partner. Sandy has contributed hundreds of articles to several prestigious publications, including the Huffington Post, Psychology Today, and The Good Men Project, and she is the dating expert at Better After 50. She is also the host of Last First Date Radio, an acclaimed show about attracting and sustaining healthy relationships in midlife. Playing Small Moment Sandy had the opportunity to do a TED Talk after discussing her love for TED Talks with a friend, but she was petrified of public speaking. She hired a speech coach and was able to deliver the speech with phenomenal affect. Sandy had to make the choice to play it small or be amazing. The Wake Up Call Sandy looked to the future of her marriage, realized that she would be alone with her husband, once the kids were older, and moved out. This was a thought that she was not looking forward to, and the more time they spent apart, the more their differences surfaced.  Style of Leadership Sandy teaches her clients to be their own coach. She says “It’s not about powering over, it’s about powering with.” Sandy believes that empowering to change is much more powerful than shaming into change. What Are You Excited About? She is re-launching Find Love Online After 40, a pre-recorded course that helps women learn how to find love online, successfully. Leadership Practice Having and accountability partner has been greatly beneficial for Sandy. They meet a couple of times a week and set small goals, then discuss their success or what they plan to do if they didn’t succeed. Book to Develop Leadership Fierce Conversations: Achieving Success at Work and in Life One Conversation at a Time, by Susan Scott What Would You Tell Your Younger Self? Get more support! She tried to do it all, and lost herself. Self-care is so important, and it is essential to delegate, even at home. Inspirational Quote “Strive not to be a success, but rather be a value.” Interview Links LastFirstDate.com Facebook Group: https://www.facebook.com/groups/yourlastfirstdate/

Mathew Simonton joins the Human Resources for Small Business podcast to discuss the book Fierce Conversations: Achieving Success at Work and in Life One Conversation at a Time by Susan Scott. In this episode, Brandon and Mathew discuss the concepts in Fierce Conversations and give their overall review on the content. In this episode: - The seven principles in Fierce Conversations - How can we relate this book to our daily conversations with coworkers, family and friends? - What does "master the courage to interrogate reality" actually mean? - Words that make people become defensive by nature - How do we "be here, prepared to be nowhere else?" Host: Brandon Laws, Xenium HR Guest: Mathew Simonton Music Introduction By: "Cut and Dry Kevin MacLeod (incompetech.com) Licensed under Creative Commons "Attribution 3.0" http://creativecommons.org/licenses/by/3.0/"

Download the episode Being an effective leader of people and projects can often come down to having a good nose... Being able to sense that something just doesn't smell quite right!Learning to develop your ability to "sniff out problems" or "spot the tells"--those indications there are issues needing attention--is a key leadership skill developed through years of experience.It's also a theme of Susan Scott's new book released just this week entitled Fierce Leadership: A Bold Alternative to the Worst "Best" Practices of Business Today. I'm an enthusiastic admirer of Susan's book Fierce Conversations: Achieving Success at Work and in Life One Conversation at a Time and had the opportunity to catch up with Susan during this busy week of launching her new best seller.Would you like a free copy of Fierce Leadership? Just be the first person to contact me at podcast@i-leadonline.com. Also, if you haven't read Susan's book Fierce Conversations, here's a link to pick up a copy on Amazon.com.Do you have a friend or colleague who would benefit from interviews such as this one with Susan Scott? I invite you to send them a link to our podcast home page or to subscribe on iTunes.Special thanks to Susan Scott for joining us today! You can learn more about Susan and her company at http://www.fierceinc.com/. And thank you for joining us for this edition of The People and Projects Podcast!Enjoy the cast!