AM Best Radio Podcast

Sanjay Mokashi, general manager and chief underwriting officer, GIC, said closing India's protection gap requires redesigning existing insurance products. Mokashi spoke with AM Best TV at the Rendez-Vous de Septembre conference, Monte Carlo.

Kanika Thukral and Konstantin Langowski, both of AM Best, said captive criteria revisions clarify analytical language without impacting existing ratings. Both spoke with AM Best TV at AM Best's Europe Insurance Market & Methodology Briefings – London.

Dale Kirby and Andrea Porta, both of AM Best, said a greater share of European insurers meet Solvency II standards compared with carriers in Africa and the Middle East. Both spoke with AM Best TV at AM Best's Europe Insurance Market & Methodology Briefings – London.

Charles Mathias, group executive director and group director of underwriting, The Fidelis Partnership, said different capacity providers allows more diversification of risk. Mathias spoke with AM Best TV at the Rendez-Vous de Septembre conference, Monte Carlo.

Valeria Ermakova and Stan Stoev, both of AM Best, comment that research across markets and segments shows consistent failure patterns, although the risk environment remains dynamic. They spoke with AM Best TV at AM Best's Europe Insurance Market & Methodology Briefings – London.

Martin Burke, chief underwriting officer, MS Amlin, said when looking at aggregations, you must be comfortable with your stance in the end. Burke spoke with AM Best TV at the Rendez-Vous de Septembre conference, Monte Carlo.

HSB's Sebastien Bert, DOXA's Zach Burdine, Brace Underwriting's Glenn Dorr and Allianz Commercial's Julie Gibbs discuss how MGAs are using “data orchestration” to expedite implementing programs. They spoke with AM Best TV at the WSIA Annual Marketplace in San Diego.

Waleed Jabsheh, CEO, International General Insurance, notes varied recovery across markets, with regions such as the Middle East failing to benefit from hardening conditions. Jabsheh spoke with AM Best TV at the Rendez-Vous de Septembre in Monte Carlo.

Peter Mansfield, an insurance lawyer and partner at Reynolds Porter Chamberlain, shares how his digital audio program brings the insurance world to life.

Duncan Dale, CEO, Dale Underwriting Partners, said that while the reinsurance market has enjoyed two strong years, underlying claims data reveals worsening trends. Dale spoke with AM Best TV at the Rendez-Vous de Septembre conference, Monte Carlo.

Angela Yeo and Mahesh Mistry, AM Best, said requirements forcing reinsurance in local markets are spreading from emerging to developed economies. Both spoke with AM Best TV at AM Best's Europe Insurance Market & Methodology Briefings – London.

Craig Martin, managing director and global head of wealth & lending intelligence, J.D. Power, explains new findings on consumer hopes and concerns surrounding insurers' growing use of artificial intelligence.

Alan Dobbins, director of insurance research at Conning outlines decelerating premium growth, persistent catastrophe pressures, moderating inflation, and steady investment income as the key forces defining the property/casualty insurance sector's performance over the next several years.

Lori Gorman, deputy insurance commissioner, North Carolina, said harder markets and emerging risks are spurring companies to seek customized coverage. Gorman spoke with AM Best TV at the Vermont Captive Insurance Association Conference, Burlington.

Expert Service Provider examines Real Estate E&O Claims and reducing risk factors.

Gregory Niehaus, professor of finance and insurance, University of South Carolina's Darla Moore School of Business, discusses how taxes shape insurers' capital, investment strategy and competitiveness, including offshore structures.

Bill Pieroni, global AI, strategy and growth leader at DXC Technology, says the insurance sector has reached a tipping point in the use of technology, process and organizational innovation to propel use of artificial intelligence that will “eliminate laggards and accelerate leaders.” Pieroni spoke with AM Best TV at the InsureTech Connect 2025 conference, Las Vegas.

Jason Kaminsky, CEO, kWh Analytics, discusses how resilient renewable energy assets, built with smart design and proactive management, help insurers differentiate risk and improve coverage for extreme weather events.

Patrick Foy, senior director, strategic planning, TransUnion's insurance business, discusses how evolving customer expectations and digital demands are reshaping commercial insurance heading into 2026.

Alex Maloney, group CEO, Lancashire Group, points to accepting market cycles, building strong relationships, and avoiding quick fixes as competition intensifies. Maloney spoke with AM Best TV at the Rendez-Vous de Septembre in Monte Carlo.

Peak Re CEO Franz Hahn says India's market is the “most interesting” in Asia, as demographics and technology shape each Asian economy as the insurance sector seeks to catch up with this fast-growing region. Hahn spoke with AM Best TV at the 21st Singapore International Reinsurance Conference.

An Nguyen from Expert Service Provider S-E-A discusses how Human Factors Analysis is typically conducted and how it is used in forensic investigations.

Attorneys John “Jack” Delany, Gary Samms and John Hare, from Qualified Member law firm Marshall Dennehey discuss the best approaches for attorneys to prevent nuclear verdicts in the courtroom. 

Keith Golembiewski, AVP, director, annuity research, LIMRA, discusses 2025 growth in registered index-linked and variable annuities, driven by market volatility and guaranteed income demand, with overall annuity sales projected over $450 billion.

Robert Wiest, CEO, MS Reinsurance, discusses reinsurance trends, the importance of underwriting discipline and strategies for managing risk in a changing market. Wiest spoke with AM Best TV at the Rendez-Vous de Septembre conference, Monte Carlo.

John Cavanagh, co-founder, Beat Capital Partners, discusses how managing general agents matured into underwriting leaders, specialty growth, client focus and responses to emerging risks. Cavanagh spoke with AM Best TV at the Rendez-Vous de Septembre conference, Monte Carlo.

Kirsten Bot, national director, actuarial services and financial consulting, HUB International, discusses emerging trends in benefits and how proactive strategies can curb medical and pharmaceutical inflation.

Nathan Riedel, SVP, federal government affairs, Independent Insurance Agents & Brokers of America, discusses how social inflation and litigation funding drive claims costs and premiums, and how agents can educate clients and advocate for reforms.

Matt Blackley, president and CEO, MapleTech, discusses how the company is leveraging AI, cloud-native platforms and intelligent automation to transform insurance operations while keeping client relationships and human trust at the forefront.

Lawrence “Lars” Powell, director, Alabama Center for Insurance Information & Research, University of Alabama, said a study has found that trees caused nearly half of Hurricane Sally claims, even in fortified homes. Powell spoke with AM Best TV at the 130th annual NAMIC convention, San Diego.

Nate Baseman, head of data and technology, CAC Group, discusses the company's third-quarter market update and the latest trends and challenges insurers face heading into 2026.

Innovation and transformation coach Ibeth Ayala discusses in her book “No Risk No Fun: The Human Side of Innovation in Insurance” how people-centered leadership helps insurance leaders conquer fear, unlock creativity and lead change.

Ben Rose, co-founder and president of reinsurtech Supercede, said firms lose time pulling data from inconsistent spreadsheets, highlighting the need for cleaner information. Rose spoke with AM Best TV at the Rendez-Vous de Septembre conference, Monte Carlo.

John Menefee, enterprise cyber lead, and Lauren Winchester, head of cyber risk services, both of Travelers, discuss key findings of the 2025 Travelers Risk Index, which shows cyberthreats are the top concern for businesses.

Steve Kinion, captive insurance director, Oklahoma Insurance Department, said OneNexus Insurance was assigned an AM Best Credit Rating. Kinion spoke with AM Best TV at the 2025 Vermont Captive Insurance Association Conference, Burlington.

Gene Lanzoni, head of enterprise content, Guardian Life, discusses how rising financial stress is driving insurers to offer holistic mental, physical and financial wellness solutions.

William Koppelmann, president and CEO, Standard Premium Finance Management Corp., discusses how federal disaster programs, AI and resilient infrastructure can help insurers manage risk, stabilize premiums and better serve communities.

Meredith Brasher, insurance underwriter turned actor and podcast host shares how a quest to perfect her accent during lockdown unexpectedly evolved into “Insurance vs. History,” a podcast that uncovers how insurance has shaped pivotal moments from the Atlantic slave trade to the terror attacks on 9/11.

Dale Hoppe, vice president, workers' compensation programs, Nationwide E&S/S, said that partnering with return-to-work experts has shown that getting an employee back to work quickly and safely is both psychologically and economically beneficial after an injury.

Professors Patricia Born and Dana Telljohann discuss a Florida State University study on how insurers adjust coverage, filings, and regulatory engagement in response to severe natural disasters, highlighting implications for market stability, policyholders, and the evolving risks of climate change

Anna Tan, head of wholesale casualty, Axis Capital, said persistent loss pressures, evolving AI-driven operations and deepening broker specialization are reshaping casualty insurance.

Johnson Lambert's Chief Innovation Officer Dave Fuge explained how insurers can strengthen data quality, redesign workflows, and balance innovation with governance to fully harness the power of AI.

Vineet Bansal, chief Information and technology officer, The Mutual Group, said mutual insurers can still gain a competitive edge with AI if they focus first on strong core systems, quality data and trust-centered implementation.

Dave Sterner, senior vice president, research & development, ACORD, said top-performing specialty insurers excel through data-driven decision-making, strong distribution partnerships and incremental innovation.

Craig Martin, executive director, insurance intelligence, J.D. Power, discusses findings from a 2025 Independent Agent Satisfaction Study showing despite an improving market, many agents feel underserved by carriers, citing poor communication, unclear risk appetites and a lack of partnership.

In the latest edition of his book “Inside the Insurance Industry,” Risk and Insurance Services Consulting President Kevin Glaser discusses how data, AI and shifting risks are transforming insurance and reshaping how insurers serve customers.

Brendan Zyvoloski, manager of P&C content and Jamie Nelson, senior director, both of Zywave, discuss findings from the 2025 Broker Services Survey, highlighting how brokers must move beyond transactions to become trusted advisers through proactive communication, tailored risk management, and data-driven client support.

Ben Tucker, CEO, Munich Re Specialty Global Markets in North America, discusses expanding marine and cyber business lines, the evolving underwriting landscape, and how emerging technologies like AI are reshaping risk and opportunity.

Stephen Buonpane, president, Everest Evolution, explains that innovation, AI adoption and talent development are critical for excess & surplus insurers seeking to thrive amid social inflation, complex risks and rapid market change.

Matthew Berninger, principal cyber analyst at Marsh McLennan's Cyber Risk Intelligence Center, explains how regular incident-response exercises and robust control implementation strengthen recovery from cyberattacks and correlate with fewer and less severe breach-related claims.

Reena Batra, vice president, data science, LexisNexis Risk Solutions, explains how falling rates, regional dynamics and direct digital channels are fueling a sharp rise in U.S. auto insurance shopping, with retention challenges pushing insurers to adopt more data-driven, customer-focused strategies.