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Insurance news, interviews, rating announcements and more.

A.M. Best Company


    • Oct 27, 2025 LATEST EPISODE
    • weekdays NEW EPISODES
    • 11m AVG DURATION
    • 1,536 EPISODES


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    Latest episodes from AM Best Radio Podcast

    JD Power's Martin: Agents Say Insurers Still Miss the Mark on Communication, Flexibility

    Play Episode Listen Later Oct 27, 2025 11:34 Transcription Available


    Craig Martin, executive director, insurance intelligence, J.D. Power, discusses findings from a 2025 Independent Agent Satisfaction Study showing despite an improving market, many agents feel underserved by carriers, citing poor communication, unclear risk appetites and a lack of partnership.

    Author: Digital Innovation, Data Drive Insurance Forward

    Play Episode Listen Later Oct 24, 2025 15:06 Transcription Available


    In the latest edition of his book “Inside the Insurance Industry,” Risk and Insurance Services Consulting President Kevin Glaser discusses how data, AI and shifting risks are transforming insurance and reshaping how insurers serve customers.

    Zywave's 2025 Employer Survey Reveals an Escalating Risk Trajectory

    Play Episode Listen Later Oct 23, 2025 22:33 Transcription Available


    Brendan Zyvoloski, manager of P&C content and Jamie Nelson, senior director, both of Zywave, discuss findings from the 2025 Broker Services Survey, highlighting how brokers must move beyond transactions to become trusted advisers through proactive communication, tailored risk management, and data-driven client support.

    Munich Re's Tucker Sees Growth Opportunities in Marine, Cyber Lines Amid Market Shifts

    Play Episode Listen Later Oct 22, 2025 5:19 Transcription Available


    Ben Tucker, CEO, Munich Re Specialty Global Markets in North America, discusses expanding marine and cyber business lines, the evolving underwriting landscape, and how emerging technologies like AI are reshaping risk and opportunity.

    Everest's Buonpane: E&S Market's Flexibility Key to Navigating Industry Volatility

    Play Episode Listen Later Oct 21, 2025 8:11 Transcription Available


    Stephen Buonpane, president, Everest Evolution, explains that innovation, AI adoption and talent development are critical for excess & surplus insurers seeking to thrive amid social inflation, complex risks and rapid market change.

    Marsh's Berninger: Proactive Cyber Planning Emerges as Key to Lowering Breach Risks

    Play Episode Listen Later Oct 20, 2025 14:56 Transcription Available


    Matthew Berninger, principal cyber analyst at Marsh McLennan's Cyber Risk Intelligence Center, explains how regular incident-response exercises and robust control implementation strengthen recovery from cyberattacks and correlate with fewer and less severe breach-related claims.

    LexisNexis' Batra: Consumer Auto Insurance Shopping Surges

    Play Episode Listen Later Oct 17, 2025 10:29 Transcription Available


    Reena Batra, vice president, data science, LexisNexis Risk Solutions, explains how falling rates, regional dynamics and direct digital channels are fueling a sharp rise in U.S. auto insurance shopping, with retention challenges pushing insurers to adopt more data-driven, customer-focused strategies.

    Nauto's Heck: AI Fleet Safety Tech Targets Nuclear Verdicts, Trucking Costs

    Play Episode Listen Later Oct 16, 2025 22:50 Transcription Available


    Stefan Heck, founder and CEO, Nauto, explains how AI driver monitoring and predictive safety tools are helping fleets cut collisions, protect against multimillion-dollar verdicts and ease mounting insurance and labor pressures in the commercial trucking sector.

    MetLife Pet CEO: Lifestyle Factors Drive Sector's Rapid Growth

    Play Episode Listen Later Oct 15, 2025 18:38 Transcription Available


    Brian Jorgensen, CEO of MetLife's pet insurance business, details the growth of that business line and how its mobile app can help with pet care including, veterinary telehealth.

    Insurtech Guru: AI Investment Failures Driven by Not Embracing Corporate Culture

    Play Episode Listen Later Oct 14, 2025 35:57 Transcription Available


    Sabine VanderLinden, managing partner & CEO of venture lab Alchemy Crew, says AI spending is wasted when companies don't prepare staff for tech launches.

    AM Best's Magro: Rate Hikes Pay Off for Mutual Insurers as Loss Ratios Improve

    Play Episode Listen Later Oct 13, 2025 7:36 Transcription Available


    Lauren Magro, financial analyst, AM Best, said mutual insurers' premium growth is outpacing rising loss costs and driving improved loss ratios. Magro spoke with AM Best TV at the 130th annual NAMIC convention, San Diego.

    McKinsey Report: AI Set to Reshape Asset Management With Transformative Efficiency Gains

    Play Episode Listen Later Oct 10, 2025 24:37 Transcription Available


    Raj Bector, senior partner, and Piyush Sharma, partner, both of McKinsey & Company, explain how AI could cut costs by up to 40%, shift roles from “doers to reviewers,” and create a competitive divide between firms that embrace full-scale transformation and those that fall behind.

    LIMRA's Hodgens: Combination Life and Long-Term Care Products Gain Momentum

    Play Episode Listen Later Oct 9, 2025 16:08 Transcription Available


    Bryan Hodgens, senior vice president and head of LIMRA research, explains why standalone long-term care coverage remains scarce, and how hybrid products are emerging as key solutions to help families and younger consumers manage rising caregiving and retirement risks.

    Issues & Answers: Stronger Ops Equal Smarter AI

    Play Episode Listen Later Oct 7, 2025 9:29 Transcription Available


    Subramanian Sankaran, chief operating officer at Xceedance, said artificial intelligence is a multiplier, and if operations are fragile, AI multiplies fragility.”

    Issues & Answers: Yield of Dreams

    Play Episode Listen Later Oct 7, 2025 12:46 Transcription Available


    Amar Reganti, managing director and fixed income and global insurance strategist at Wellington Management, said insurers enjoy the benefits of higher yields right now, but they should also make sure they are getting diversification across their entire spectrum of investments.

    Issues & Answers: Broker Relationships

    Play Episode Listen Later Oct 6, 2025 7:46 Transcription Available


    Aaron Hillebrandt, principal and consulting actuary for Pinnacle Actuarial Resources, spoke with Best's Review about the importance of brokers and broker relationships.

    The Institutes' Predict & Prevent Podcast Focuses on the Future of Risk

    Play Episode Listen Later Oct 3, 2025 9:05 Transcription Available


    Through the Predict & Prevent podcast, Peter Miller, president and CEO, The Institutes, spotlights how data, AI and collaborative innovation can help the insurance industry move beyond risk transfer to proactive resilience and loss prevention.

    Unlocking Value From Driving-Violation Data

    Play Episode Listen Later Oct 2, 2025 12:38 Transcription Available


    Tim Grant, AVP auto insurance, LexisNexis Risk Solutions, explains how advanced segmentation and violation insights help insurers price risk, boost retention and improve road safety.

    Gallagher Re's van Wegen: Global Reinsurance Capital Hits $805B Amid Strong ROE, Rising Cat Losses

    Play Episode Listen Later Oct 1, 2025 7:34 Transcription Available


    Michael van Wegen, head of client and market insights international, Gallagher Re Global Strategic Advisory, discusses how reinsurers are balancing strong returns with rising catastrophe losses and market headwinds.

    PRMA's Delaney: High-Net-Worth Homeowners Confront New Risks as Insurance Needs Evolve

    Play Episode Listen Later Sep 30, 2025 16:36 Transcription Available


    Diane Delaney, executive director, Private Risk Management Association, discusses how insurers can guide affluent homeowners in managing coverage gaps and preparing for evolving risks.

    AM Best's Modica: Breaking Down the Fed's First Rate Cut Since 2024

    Play Episode Listen Later Sep 29, 2025 8:38 Transcription Available


    Ann Modica, AM Best director of credit rating, criteria, research & analytics, unpacks the significance of the Federal Reserve's latest rate cut, key takeaways from its projections, and how shifting payroll data and tariffs may complicate policy ahead. 

    Author: Selling Success Starts With Strategy, Not Just Leads

    Play Episode Listen Later Sep 26, 2025 8:01 Transcription Available


    In his book, “Sell Like a Pro,” Daniel Sarappo, a broker at Retirement Planning Specialists, discusses how building trust, mastering products and creating referral-driven systems are keys for agents to thrive in today's competitive insurance market.

    Addressing the Gaps in US Disaster Insurance: A Call for Public Sector Innovation

    Play Episode Listen Later Sep 25, 2025 18:20 Transcription Available


    Jay Feinman, professor emeritus at Rutgers Law School, discusses the structural failures in disaster insurance markets, the growing impact of climate change and the critical role of government in creating resilient, equitable coverage. 

    Beagle Services' CEO: Insurers Brace for Rising Non-Weather Water Damage Losses as Storms Intensify

    Play Episode Listen Later Sep 24, 2025 14:50 Transcription Available


    Paul Vacquier, CEO, Beagle Services, discusses why non-weather water damage remains a top property loss for insurers, how evacuations worsen claims and how technology can help reduce preventable losses.

    KCC's Clark: Hurricane Landfall Location, Not Frequency, Drives $100B Losses

    Play Episode Listen Later Sep 23, 2025 16:08


    Karen Clark, co-founder and CEO, Karen Clark & Co., discusses why the United States remains vulnerable to a $100 billion hurricane, with rising coastal property values amplifying exposure risks for insurers.

    Faith, Family and Risk Shape Brian Duperreault's Legacy in Insurance Leadership

    Play Episode Listen Later Sep 22, 2025 13:21 Transcription Available


    In the book Faith & Purpose, industry veteran Brian Duperreault shares lessons from five decades in insurance, reflecting on crisis leadership, innovation and the enduring role of purpose and integrity.

    Insurers Adapt to Fully Digital Statutory Reporting

    Play Episode Listen Later Sep 19, 2025 8:49 Transcription Available


    Lauren Darr, partner, Johnson Lambert, shares how electronic-only statutory filing is reshaping statement preparation for insurers.

    Amwins' Nuest: Transportation Market Pressures Drive New Risk Strategies for Insurers

    Play Episode Listen Later Sep 18, 2025 18:18 Transcription Available


    Jennifer Nuest, SVP, transportation practice leader, Amwins, discusses how rising costs, capacity pressures and legal risks are challenging transportation insurers and how technology is helping to reshape strategies.

    F&G's Blunt: Americans Rethinking Retirement as Inflation, Uncertainty Persist

    Play Episode Listen Later Sep 17, 2025 8:26 Transcription Available


    F&G CEO Chris Blunt discusses the company's Retirement Reconsidered survey, which reveals that 70% of Americans over 50 are delaying retirement or even returning to the workforce.

    Philadelphia Cos.' Skiles: The Ease of Doing Business in Insurance

    Play Episode Listen Later Sep 16, 2025 12:48 Transcription Available


    Brent Skiles, SVP of insurance operations, Philadelphia Insurance Cos., shares how insurers can streamline process, leverage technology and balance efficiency with strong underwriting discipline.

    MGAA's Keating: MGA Market Growth Reshapes P/C Landscape

    Play Episode Listen Later Sep 15, 2025 23:40 Transcription Available


    Managing General Agents' Association CEO Michael Keating discusses how MGAs are fueling industry growth, advancing innovation and deepening collaboration across the insurance market.

    Modeling Unrest: Insurers Grapple With Rising SRCC Risks

    Play Episode Listen Later Sep 12, 2025 11:26 Transcription Available


    Sam Haynes, vice president of data analytics at Verisk Maplecroft, discusses how political violence and civil unrest are reshaping insurance portfolios, highlighting new analytic tools such as the first U.S. Strikes, Riots, and Civil Commotion catastrophe model.

    How the Insurance Nerds Podcast Is Putting Heart, Humor, and Insight Into Insurance

    Play Episode Listen Later Sep 11, 2025 22:18 Transcription Available


    The self-described "Insurance Nerds," Nick Lamparelli and Tony Cañas, share the origin, growth, and enduring impact of the Profiles in Risk podcast, a grassroots platform that has educated, entertained, and influenced a generation of insurance professionals through authentic storytelling and passionate industry advocacy.

    J.D. Power Study Highlights Service as Key Driver in Small Commercial Insurance Retention

    Play Episode Listen Later Sep 10, 2025 6:59 Transcription Available


    Stephen Crewdson, senior director of global insurance intelligence at J.D. Power, said rising premiums are challenging small commercial insurers, but service quality, communication and understanding customers' businesses are now the top factors keeping clients loyal.

    Philadelphia Cos.' Skiles: The Ease of Doing Business in Insurance

    Play Episode Listen Later Sep 9, 2025 12:48


    Brent Skiles, SVP of insurance operations, Philadelphia Insurance Cos., shares how insurers can streamline process, leverage technology and balance efficiency with strong underwriting discipline.

    Travelers' Murphy: Universities Face Heightened Governance, Liability Pressures

    Play Episode Listen Later Sep 9, 2025 12:40 Transcription Available


    Nicole Murphy, nonprofit directors and officers liability product manager, Travelers, outlines the key risks facing higher education leaders, including funding shortfalls, donor scrutiny, campus unrest and governance challenges

    NFP's Smith: NIL Deals Redefine Risk in College Athletics

    Play Episode Listen Later Sep 8, 2025 11:28 Transcription Available


    Kevin Smith, senior vice president, NFP, said that with multimillion-dollar "name, image and likeness” contracts raising the stakes, traditional malpractice coverage is proving inadequate as schools, physicians, and conferences face mounting legal and financial exposures.

    Terra CEO: AI, Cloud Tech Reshape Claims and Workers' Comp as Insurers Modernize

    Play Episode Listen Later Sep 5, 2025 26:35 Transcription Available


    Terra CEO and Co-Founder James Benham discusses the power of AI and automation in reducing manual tasks, improving decision-making and reshaping the future of workers' compensation.

    Issues & Answers: E&S Builds Upward

    Play Episode Listen Later Sep 4, 2025 5:10 Transcription Available


    Steven Rodriguez, vice president of Philadelphia Insurance Companies E&S, said that construction has been a standout and now makes up about 60% of their book of business.

    Issues & Answers: E&S 2.0

    Play Episode Listen Later Sep 3, 2025 13:16 Transcription Available


    Travis MacMillian, president – Americas at Xceedance, said that E&S market participants today are more open than ever to alternative distribution strategies.

    Issues & Answers: Mutual Benefits

    Play Episode Listen Later Sep 2, 2025 6:29 Transcription Available


    David Nelson, executive vice president for E&S Wholesale at Nationwide, said the company's strategic priorities are enhancing the customer experience, delivering with operational excellence, and managing the business for sustained financial strength and stability.

    AM Best: World's 50 Largest Reinsurers

    Play Episode Listen Later Sep 1, 2025 4:37 Transcription Available


    Reinsurer rankings shift as Swiss Re implements IFRS 17, according to a new Best's Market Segment Report. Chris Pennings, financial analyst, AM Best, discusses the research.

    Educating Florida and the World About Insurance, One Podcast at a Time

    Play Episode Listen Later Aug 29, 2025 17:04 Transcription Available


    Lisa Miller, founder of the Florida Insurance Roundup podcast, shares how decades of public service and private sector leadership inspired a mission to demystify insurance, champion resilience, and give voice to the issues shaping Florida's market.

    McKinsey's Catlin: Generative AI Drives Efficiency, Enhances Customer Experience in Insurance

    Play Episode Listen Later Aug 28, 2025 22:55 Transcription Available


    Tanguy Catlin, a senior partner at McKinsey & Co., discusses how insurers can boost performance by integrating AI across operations, focusing on workflow redesign, technology reuse and strong leadership to ensure successful adoption.

    New Research Shows Leave Management, AI Are Reshaping the Future of Workplace Benefits

    Play Episode Listen Later Aug 27, 2025 15:56 Transcription Available


    EY America's Life and Group Insurance Transformation Leader, Chris Morbelli, breaks down the latest LIMRA-EY Workplace Benefits Report, highlighting how rising costs, a shifting workforce and growing demand for wellness and leave solutions are driving a transformation for brokers, carriers and employers.

    Guardian's Lanzoni: Financial Stress Boosts Demand for Holistic Wellness Solutions

    Play Episode Listen Later Aug 26, 2025 12:34 Transcription Available


    Gene Lanzoni, head of enterprise content, Guardian Life, discusses how rising financial stress is driving insurers to offer holistic mental, physical and financial wellness solutions.

    20 Years After Katrina: How the Storm Reshaped Insurance Risk Management

    Play Episode Listen Later Aug 25, 2025 16:24 Transcription Available


    David Blades, associate director, AM Best, reflects on the lessons Hurricane Katrina taught the insurance industry, leading to advancements in catastrophe modeling, underwriting practices and public-private partnerships.

    LexisNexis: AI and Data Take the Lead in Stabilizing a Volatile Home Insurance Market

    Play Episode Listen Later Aug 22, 2025 15:19 Transcription Available


    George Hosfield, VP and GM of home insurance, and Tanner Sheehan, VP and GM of U.S. claims, LexisNexis Risk Solutions discuss how advanced technology, evolving consumer expectations, and smarter partnerships are reshaping home insurance strategies from underwriting to claims.

    NCCI Podcast Explores Correlation Between Labor Statistics and Workers' Comp

    Play Episode Listen Later Aug 21, 2025 9:08 Transcription Available


    Appearing on The State of the Line Podcast, National Council of Compensation Insurance Executive Director and Senior Economist, Stephen Cooper, discusses the most recent U.S. jobs report and how key labor market statistics could potentially impact workers' compensation insurance.

    EXL's Taneja: AI Accelerates Insurance Transformation, but Governance and Legacy Challenges Remain

    Play Episode Listen Later Aug 20, 2025 14:15 Transcription Available


    Sumit Taneja, leader of the AI consulting practice, EXL, highlights how insurers are using generative AI to speed up underwriting, streamline claims and enhance customer service while emphasizing the growing need for strong governance, regulatory awareness and thoughtful integration with legacy systems.

    AM Best Launches 2026 Student Challenge to Inspire Innovative Insurance Solutions

    Play Episode Listen Later Aug 19, 2025 14:47 Transcription Available


    AM Best's Lee McDonald and Sridhar Manyem discuss the company's 2026 Student Challenge, which invites college and graduate students to develop creative, real-world solutions to pressing insurance issues, including AI risk, flood coverage gaps, gig economy protection needs. Prizes and industry exposure are offered for the next generation of insurance leaders.

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