Podcasts about lexisnexis risk solutions

Chris McDermott, Head of Social Security Solutions at LexisNexis Risk Solutions and former federal government leader joins the show to explore the evolving intersection of modernization, customer experience, identity verification, and public trust in government services. Together we unpack why modernization is no longer optional, how agencies can balance security with accessibility, and what it takes to reduce fraud and improper payments without creating unnecessary barriers for the people who rely on critical benefits. They also discuss dive into Chris' firsthand insights from nearly two decades in government, highlighting the importance of empathy, dignity, and human-centered design in delivering services that truly meet citizens where they are. 

Greg Donaldson, senior vertical market manager, market intelligence, LexisNexis Risk Solutions, discusses evolving auto insurance shopping trends, consumer behavior, affordability pressures and shifting retention dynamics.

Vos données vendues par GM + les pires routes du QuébecTORQ | Épisode 566Dans cet épisode de TORQ, on parle de deux sujets qui touchent directement les automobilistes : le scandale entourant General Motors, OnStar et la vente de données de conduite, ainsi que le nouveau palmarès des pires routes du Québec publié par CAA-Québec pour 2026.GM devra payer une amende de 12,75 millions $ US en Californie après des accusations liées à la vente de données personnelles de conducteurs. Les informations concernées incluraient des données comme la localisation GPS, la vitesse, les accélérations brusques et les habitudes de conduite. Ces données auraient été partagées avec des courtiers de données comme LexisNexis Risk Solutions et Verisk Analytics, des entreprises liées à l'analyse de risque et au monde de l'assurance.Est-ce que votre véhicule moderne vous surveille? Est-ce que vos données de conduite peuvent influencer vos assurances? Et surtout, est-ce que les propriétaires de véhicules GM seront dédommagés?On regarde aussi le palmarès 2026 des pires routes du Québec selon CAA-Québec. Cette année, l'Outaouais domine le classement avec plusieurs routes de Gatineau parmi les pires de la province, dont le chemin Pink, le chemin Klock et le boulevard Saint-Raymond. Montréal, Laval, Québec, la Montérégie, la Mauricie, le Bas-Saint-Laurent et plusieurs autres régions sont aussi touchées par l'état des routes, les nids-de-poule et les coûts que ça impose aux automobilistes.Dans cet épisode :GM, OnStar et la vente de données de conduiteL'amende de 12,75 millions $ US contre General MotorsLes données vendues à LexisNexis et VeriskLe lien possible avec les assurances automobilesLa question de la vie privée dans les véhicules connectésLe palmarès CAA-Québec 2026 des pires routesLes routes les plus problématiques au QuébecPourquoi les automobilistes paient encore la factureLes voitures modernes sont de plus en plus connectées, mais est-ce que ça veut dire que les conducteurs perdent le contrôle de leurs données? Et pendant ce temps, au Québec, les routes continuent de coûter cher aux citoyens avec les nids-de-poule, les suspensions brisées, les pneus éclatés et les réparations.Abonnez-vous à JUL TORQ pour plus d'actualités automobiles, analyses, essais routiers, opinions et nouvelles du marché automobile au Québec, au Canada et en Amérique du Nord.#GM #Québec #JULTORQ

While the Trump administration emphasizes a swift four-to-six-week operation to end the conflict with Iran, questions remain regarding how a president elected on a "no new wars" platform reconciles campaign promises with the realities of international conflicts. The White House remains committed to its bold messaging strategy to bring adversaries to the table, aiming to wrap up the mission in just over a month to avoid the pitfalls of past long-term conflicts. Tevi Troy, a presidential historian and Senior Fellow at the Ronald Reagan Institute, joins the Rundown to discuss the evolution of the wartime commander-in-chief, the strategic use of non-diplomatic language, and how President Trump's negotiating style compares to his predecessors.CEO of LexisNexis Risk Solutions, Haywood Talcove, joins to explain the reports of waste and abuse that he says are costing taxpayers an eye-opening amount every year—driven largely by foreign criminal networks. PHOTO CREIDT: AP PHOTO Learn more about your ad choices. Visit podcastchoices.com/adchoices

While the Trump administration emphasizes a swift four-to-six-week operation to end the conflict with Iran, questions remain regarding how a president elected on a "no new wars" platform reconciles campaign promises with the realities of international conflicts. The White House remains committed to its bold messaging strategy to bring adversaries to the table, aiming to wrap up the mission in just over a month to avoid the pitfalls of past long-term conflicts. Tevi Troy, a presidential historian and Senior Fellow at the Ronald Reagan Institute, joins the Rundown to discuss the evolution of the wartime commander-in-chief, the strategic use of non-diplomatic language, and how President Trump's negotiating style compares to his predecessors.CEO of LexisNexis Risk Solutions, Haywood Talcove, joins to explain the reports of waste and abuse that he says are costing taxpayers an eye-opening amount every year—driven largely by foreign criminal networks. PHOTO CREIDT: AP PHOTO Learn more about your ad choices. Visit podcastchoices.com/adchoices

While the Trump administration emphasizes a swift four-to-six-week operation to end the conflict with Iran, questions remain regarding how a president elected on a "no new wars" platform reconciles campaign promises with the realities of international conflicts. The White House remains committed to its bold messaging strategy to bring adversaries to the table, aiming to wrap up the mission in just over a month to avoid the pitfalls of past long-term conflicts. Tevi Troy, a presidential historian and Senior Fellow at the Ronald Reagan Institute, joins the Rundown to discuss the evolution of the wartime commander-in-chief, the strategic use of non-diplomatic language, and how President Trump's negotiating style compares to his predecessors.CEO of LexisNexis Risk Solutions, Haywood Talcove, joins to explain the reports of waste and abuse that he says are costing taxpayers an eye-opening amount every year—driven largely by foreign criminal networks. PHOTO CREIDT: AP PHOTO Learn more about your ad choices. Visit podcastchoices.com/adchoices

Jennifer Kostyrna, director of product management, identity solutions at LexisNexis Risk Solutions, explains how generative AI is rapidly transforming the identity risk landscape for personal lines insurers, enabling more sophisticated and scalable fraud across the policy life cycle.

The Artemis II mission is nearing its conclusion as the crew coasts back to Earth following a historic lunar flyby that broke distance records previously held by Apollo 13. FOX News senior correspondent Jonathan Serrie joins from the Johnson Space Center to discuss how the crew leveraged the moon's gravity for a high-speed return journey aiming for a Friday splashdown off the coast of San Diego. The mission serves as a critical stepping stone for a permanent human presence on the lunar south pole, with plans to test new landers before an attempted moon landing and eventual human travel to Mars. The Department of Justice has launched a new National Fraud Enforcement Division, escalating the Trump administration's crackdown on fraud. The move follows Vice President J.D. Vance's anti-fraud task force and efforts by CMS to halt suspicious Medicaid payments. Haywood Talcove, CEO of LexisNexis Risk Solutions, joins us to break down the reports of waste and abuse that he says are costing taxpayers an estimated $1 trillion a year—driven largely by foreign criminal networks. Plus, how data analytics can help to expose shell companies and why experts say the current “pay and chase” system must shift to front-end identity verification to end fraudulent behavior. Plus, commentary by Brilyn Hollyhand, 19-year-old political commentator, bestselling author of "One Generation Away: Why Now is the Time to Restore American Freedom," and host of "The Brilyn Hollyhand Show."  PHOTO CREDIT: NASA Learn more about your ad choices. Visit podcastchoices.com/adchoices

The Artemis II mission is nearing its conclusion as the crew coasts back to Earth following a historic lunar flyby that broke distance records previously held by Apollo 13. FOX News senior correspondent Jonathan Serrie joins from the Johnson Space Center to discuss how the crew leveraged the moon's gravity for a high-speed return journey aiming for a Friday splashdown off the coast of San Diego. The mission serves as a critical stepping stone for a permanent human presence on the lunar south pole, with plans to test new landers before an attempted moon landing and eventual human travel to Mars. The Department of Justice has launched a new National Fraud Enforcement Division, escalating the Trump administration's crackdown on fraud. The move follows Vice President J.D. Vance's anti-fraud task force and efforts by CMS to halt suspicious Medicaid payments. Haywood Talcove, CEO of LexisNexis Risk Solutions, joins us to break down the reports of waste and abuse that he says are costing taxpayers an estimated $1 trillion a year—driven largely by foreign criminal networks. Plus, how data analytics can help to expose shell companies and why experts say the current “pay and chase” system must shift to front-end identity verification to end fraudulent behavior. Plus, commentary by Brilyn Hollyhand, 19-year-old political commentator, bestselling author of "One Generation Away: Why Now is the Time to Restore American Freedom," and host of "The Brilyn Hollyhand Show."  PHOTO CREDIT: NASA Learn more about your ad choices. Visit podcastchoices.com/adchoices

The Artemis II mission is nearing its conclusion as the crew coasts back to Earth following a historic lunar flyby that broke distance records previously held by Apollo 13. FOX News senior correspondent Jonathan Serrie joins from the Johnson Space Center to discuss how the crew leveraged the moon's gravity for a high-speed return journey aiming for a Friday splashdown off the coast of San Diego. The mission serves as a critical stepping stone for a permanent human presence on the lunar south pole, with plans to test new landers before an attempted moon landing and eventual human travel to Mars. The Department of Justice has launched a new National Fraud Enforcement Division, escalating the Trump administration's crackdown on fraud. The move follows Vice President J.D. Vance's anti-fraud task force and efforts by CMS to halt suspicious Medicaid payments. Haywood Talcove, CEO of LexisNexis Risk Solutions, joins us to break down the reports of waste and abuse that he says are costing taxpayers an estimated $1 trillion a year—driven largely by foreign criminal networks. Plus, how data analytics can help to expose shell companies and why experts say the current “pay and chase” system must shift to front-end identity verification to end fraudulent behavior. Plus, commentary by Brilyn Hollyhand, 19-year-old political commentator, bestselling author of "One Generation Away: Why Now is the Time to Restore American Freedom," and host of "The Brilyn Hollyhand Show."  PHOTO CREDIT: NASA Learn more about your ad choices. Visit podcastchoices.com/adchoices

Welcome back to our special season bringing you the best sessions from the Definitive AI Forum for Media, Information and Events, which we held with Flashes & Flames in London at the end of last year. This week we're featuring a panel discussion on how AI is reshaping B2B data and information companies. On the panel - moderated by Chris Duncan of Seedelta - were Piers North, CEO at Reach Plc, Henry Faure Walker, CEO at Newsquest, Emily Shelley, CEO, PA Media Group and Joanna Levesque, Managing Director at FT Strategies. On the panel - moderated by Natasha Christie-Miller - were Dean Curtis, CEO at LexisNexis Risk Solutions, Nicola Tillin, EVP of Lions Intelligence, Christopher Gasson, founder at Global Water Intelligence, and John Barnes, Chief Digital Officer at William Reed. The panel discussed a variety of approaches to partnering and licensing content to AI companies, balancing this with protecting IP and value, and ways AI is being used to enhance products for both small and large B2B players. The panel also shared how they're using AI internally, and where others can get started. Read the key takeaways from this session, find our weekly newsletter and more on voices.media

Michael discusses the recent viral video concerning a Minnesota ICE agent's use of lethal force against a fleeing vehicle, questioning the lack of critical thinking and bipartisan analysis. He emphasizes the need for a transparent, independent investigation and details relevant guidelines and policies from various government publications on the use of deadly force. Additionally, the episode examines widespread fraud during the COVID-19 pandemic, including the massive scale of government assistance fraud across all states, not just Minnesota. Expert insights from Kevin Davis, a former police officer, and Haywood Tal Cove from LexisNexis Risk Solutions, enrich the discussion. Learn more about your ad choices. Visit podcastchoices.com/adchoices

  Tony from Cover Magazine interviews Vincent Gaudel from LexisNexis Risk Solutions about the rising importance of sanctions lists on businesses. The discussion covers key findings from a recent report on major sanctions lists, especially in light of the war in Ukraine, trends in sanctions actions, and the implications for financial services. Vincent shares insights on the complexity of compliance, the significance of US secondary sanctions, and the state of financial services in South Africa in relation to the gray list. This conversation sheds light on the critical need for effective compliance processes to maintain financial integrity globally.

Reena Batra, vice president, data science, LexisNexis Risk Solutions, explains how falling rates, regional dynamics and direct digital channels are fueling a sharp rise in U.S. auto insurance shopping, with retention challenges pushing insurers to adopt more data-driven, customer-focused strategies.

Join us on the latest episode, hosted by Jared S. Taylor!Our Guests: Adam Mariano, President and General Manager at LexisNexis Risk Solutions & Don Woodlock, Head of Global Healthcare Solutions at InterSystems.What you'll get out of this episode:Why data fragmentation persists despite a decade of digital transformation in healthcare.Stakeholder-specific challenges from payers to providers, and how fragmentation impacts each differently.The human cost of incomplete records, from patient frustration to dangerous outcomes.What an identity-first strategy looks like, and why it's crucial for resolving fragmentation.How LexisNexis and InterSystems partner to unify healthcare data with innovative identity resolution.To learn more about:LexisNexis Risk Solutions Website http://risk.lexisnexis.com LexisNexis Risk Solutions Linkedin https://www.linkedin.com/company/lexisnexis-risk-solutions/InterSystems Website http://www.intersystems.com InterSystems Linkedin https://www.linkedin.com/company/intersystems/Our sponsors for this episode are:Sage Growth Partners https://www.sage-growth.com/Quantum Health https://www.quantum-health.com/Show and Host's Socials:Slice of HealthcareLinkedIn: https://www.linkedin.com/company/sliceofhealthcare/Jared S TaylorLinkedIn: https://www.linkedin.com/in/jaredstaylor/WHAT IS SLICE OF HEALTHCARE?The go-to site for digital health executive/provider interviews, technology updates, and industry news. Listed to in 65+ countries.

In September, Inside the ICE House aired ten new episodes, four traditional episodes, the new Biotech series, Markets in focus with Opening Bell Daily's Phil Rosen and Inside the ICE House breakfast on the balcony. Biotech Series Episode 1: Alto Neuroscience CEO Dr. Amit Etkin on the Next Chapter in Mental Health Biotech Series Episode 2: Eli Lilly Chief AI Officer Thomas Fuchs on AI's Power to Transform Pharmaceuticals Biotech Series Episode 3: Nimbus CEO Abbas Kazimi on Leading the Future of Precision Therapeutics Biotech Series Episode 4: Enveda CEO Viswa Colluru on the Mission to Decode Nature's Pharmacy Episode 484: ESPN Chairman Jimmy Pitaro on Streaming, Sports Rights, and the Future of Fandom Markets in Focus: Fed Cuts, Labor Market Risks, and Investor Resilience On the Balcony: Founding, Funding, and Investing in the Future with M13's Carter Reum Episode 485: BBDO Worldwide Chairman Andrew Robertson on Shaping the "Creative Shift" Episode 486: VISA's Mathieu Altwegg on Redefining Shopping in an AI-Driven World Episode 487: LexisNexis Risk Solutions' Bill Madison on Data, Decisions, and Smarter Insurance

Tim Grant, AVP auto insurance, LexisNexis Risk Solutions, explains how advanced segmentation and violation insights help insurers price risk, boost retention and improve road safety.

On this episode of Have a Seat, Chris Hansen is joined by Haywood “Woody” Talcove, CEO of LexisNexis Risk Solutions to talk the latest in fraud, scams and identity thefts putting you at risk to becoming a victim.  From government to COVID fraud; to DOGE and EBT scandals; to bad actors operating on the dark web stealing your identity and sleeper-cells and cyber-terrorism group operating on U.S. soil under our noses, this episode will catch you up to speed in the latest cons and illegal activity impacting society today.   This episode is brought to you in part by: Home Title Lock: Go to https://hometitlelock.com/chrishansen and use promo code HANSEN to get a FREE title history report and a FREE TRIAL of their Triple Lock Protection! For details visit https://hometitlelock.com/warranty Learn more about your ad choices. Visit megaphone.fm/adchoices

Data is redefining how insurers assess risk, price policies, and serve customers, ushering in a new era of smarter insurance. Bill Madison, CEO of LexisNexis Risk Solutions Insurance, has spent four decades at the forefront of this transformation. He goes Inside the ICE House to share how data and AI are streamlining processes, enhancing transparency, and improving outcomes for both carriers and policyholders.

According to research from Gartner, buyer uncertainty leads to a 30% reduction in a buyer's ability to make a purchase decision at all. So, how can you create a buying experience that builds confidence, drives engagement, and ultimately improves win rates? Riley Rogers: Hi, and welcome to the Win-Win podcast. I’m your host, Riley Rogers. Join us as we dive into changing trends in the workplace and how to navigate them successfully. Here to discuss this topic is Annabel Hosking, Global Sales Enablement Manager at LexiNexis Risk Solutions. Thank you so much for joining us, Annabel. Just to kick us off, I’d love if you could tell us a little bit about yourself, your background, and your role. Annabel Hosking: Hi everyone. I currently work as a global sales network manager at LexisNexis Risk Solutions within the data services brand, so I’m very fortunate to work across. Four different brands that will work within the data space. And within my role, I lead the sales enablement team. We’re a global team. We’re a small team, small but mighty, and we work across methodology enablement. So all about our sales methodology, how we go to market, how our customers. Experiences. And I also work across all of our onboarding as well as all of our tech stack as well. So my role is really varied. I’m very lucky I get to work with some really great people across the world. And yeah, it was never a dull moment, I’ll say. RR: Isn’t that always the case? Small scrappy teams. Wearing a lot of hats and it’s always exciting. We’re super excited to have you here because I know you have experience spanning a lot of core parts of enablement, so I think there’s a lot to dig into there. Could you walk us through, because I think everybody’s story is different, maybe your professional journey and then how that background led you to enablement, and then how it’s kind of shaped your approach to enablement today. AH: Absolutely. I have what I like to think of as, and it comes from a podcast I’ve been listening to recently, it’s called Squiggly Careers, and I feel like my career was like a very squiggly career of how I ended up in enablement, because I did not at school think, oh, I’m gonna become a. Sales enabler whatsoever. But my background is very much actually in content management and platform management and communication. And how I moved into enablement was I was actually hired in my current company and one of the brands, the beginning of the pandemic. To essentially deliver enablement content. So I worked on delivery of content, content management, delivery of our Highspot system as well. And that was how I started to move into the enablement realm. And I will say it was completely unknown to me originally. I. Wasn’t even clear that I was doing sales enablement per se, but at least a good 18 months in my role here. I thought I was just delivering content and it wasn’t until working with vendors like Highspot where. That term enablement started to come out and it started to change, I suppose, how I delivered my content and it’s really come into its own where now I’m very fortunate where I’m have on my team who does phenomenal content and through my experience. It’s really understanding who my audience is, understanding how they like to consume their enablement, but also how can we consistently stay, um, ahead of what the trends are and how people like to change, how they like to consume, what they’re seeing A meeting was held by our team on Monday with the client team for the Zephyr project to review the status of the forthcoming Q3 launch campaign. The campaign, originally built as a omnichannel activation across CTV, paid social and programmatic display, is now subject to substantial midstream revisions—following newly surfaced client directives. The feedback introduce a material shift in strategic framing under a compressed delivery window. There will be a pivot as Zephyr deprioritizing the performance-tracking narrative to favor of a broader “everyday wellness and inclusivity” story which will require an immidiate reframe of our messaging, architecture and associated visuals. To addressed the revised scope, I've assigned immediate follow-ups actions across the team. Visual art will lead conversations with post-production around stock content intergration. Ad sales will recalibrating the media plan in light of the repositioned messaging and will coordinate with DSPs to avoid penalties related on insertion order delays. Copy desk is to be tasked with stripping all unsubstantiated medical claims from copy, implementing the new CTA and managing a parallel review with legal. We conduct a daily internal stand-up each morning through end of week to identify blockers. The next client check-in is scheduled for July 3rd, where we preview asset revisions and confirm compliance milestones. Final go/no-go is slated for July 7th at 17:00 PDT. We are proceeding with all mitigations in parallel, and escalated any dependency delays as they surface. day to day, because that has vastly changed as well in the last six years. So. Thankfully my background and being adaptable, working globally, working with a lot of different people has really helped shape that. Because you know, I always say if there’s one thing, so my career of, you know, working in content management and working with platforms, working in technology. It has really shaped who I am today because it’s all really embedded in those user Jo Journeys user stories, and that translates into what I hope is a good enablement experience. RR: Well, amazing. I love the phrase squiggly career. I think I am certainly going to have to steal that one, and I think it’s such a good way to describe how so many folks end up at enablement. You start in one place and you bring all of that knowledge that you acquire in that early discipline. Into enablement programming that’s more effective for it. And thinking about, you know, your background in content management and creating content and all of that fun stuff, I’d be curious to know how they kind of come together. So you recently spoke at Spark EA and highlighted the importance of the buying experience, so. What are you seeing as some of those biggest challenges in engaging today’s buyers and how are you addressing them? Maybe through content, maybe through enablement? What does that look like to you? AH: I mean, I think the buying experience today in 2025 is unlike anything we have seen. Ever. It is a completely different world for both salespeople and for buyers as well. And what I’m seeing is, you know, buyers are not only overwhelmed with information, they’re also inundated with it. There is so much content out there for a buyer to consume and not just through their sales individual. This is content that they can easily go and either get themselves or with things like AI and Copilot, they can have. Harness and surface to them. So that makes the role of the seller that much harder because we don’t always know what the buyer is viewing and whether it’s of value to them, and that means that their time, the buyer’s time is so precious. We are seeing that, you know, buyers, and I mentioned this when I was at Spark, there are so many people now involved in the buying decision. We’ve moved, I think it was from about three people a few years ago. We’re now at. Six to 10 people. And if you think about it, those are all new personas that sellers have to understand, have to get to know, potentially map out, connect with. And what’s really unfortunate is we’re also seeing that for a lot of sellers, our buyers are actually taking. Long to make a decision that they kind of get to a point of no decision. We’re at this decision fatigue. We’re a information fatigue, we’re a decision fatigue. And I think on the whole, our buyers are they tired. And I can talk as a buyer, myself as a customer, it’s really exhausting. And so what we try to encourage where I am in data services is sales have to differentiate themselves. If you wanna get in front of buyers nowadays, you have to think what are you bringing to the table that’s different from them? That’s a unique experience, that’s an experience that makes ’em feel important, makes ’em feel, listened to, makes them feel like they really can understand why we are doing business together. And that starts in how we as enablement get that content to our salespeople. If we are not able to identify the value that we are bringing as brands into that conversation, it becomes really hard for sales to know how to articulate that to the buyers as well. And so. As enablement, we are that bridge between the, a lot of other functions and the sales teams and the commercial teams of making sure that value identification is really clear. So by the time it reaches the buyer, they absolutely know why they’re having that conversation. They absolutely know what the value of that conversation is going to be. And that really does start with how are you getting that information into the hands of your salespeople? How are you making that content? Really accessible, really palatable as well. I think traditional enablement, we defer to a lot of very wordy, very long documents, which from experience, no salesperson really wants to read or look at or go through. So just as we’re seeing the buyers experience evolve, the enablement experience has to evolve as well in order to stay ahead of that and to give them the best experience to our salespeople. RR: I think you’re absolutely right on all of that. It is only getting more difficult, and as things change externally, you need to adapt internally. And so kind of thinking about how you’re making that change, and to your point, how you’re distributing materials in a way that is usable and usable for a sales audience that maybe isn’t gonna read 10 pages of written content. What would you say then is kind of the unique value for an enablement platform when it comes to helping sellers? Create and deliver these impactful and differentiated buying experiences that you’re looking for? AH: Oh, huge value, absolutely huge value. The power of enablement comes in the ability to be able to streamline that messaging. But in order to do so, we do need a channel to do that, you know, and that can’t exist. In ad hoc documents that you just hold on someone’s computer. Our journey with Highspot started many, many years ago. I think it was about sort five or six years ago, very early days for Highspot even themselves. And we set out with a mission statement, which was that Highspot would be a single source of truth holding up UpToDate relevant sales content. And I am happy to say that five years later we still maintain that mission statement. The platform has got bigger. There’s more people, there’s more content, as I’m sure you can imagine, but we have stuck to our statement that it is a single source of truth. It is up to date, it is valid information that sales are getting, but that all comes from having a channel with a witch to push that through to the sales audience. It just makes your role as an enabler that much easier, you know, day to day. As you know, we spoke about at the top of the call is no one day looks the same for enablement. It will always be different. There’ll be different priorities. There’ll be different go to market, there’ll be different initiatives. But if you know that at least you have somewhere that you can reliably put information in front of sales and then see how it’s being used, how it’s being impacted, how the seller is using it, how the buyer’s consuming it. Your role as enablement starts to become just a little bit easier. And so I would say for anyone who’s within the enablement sphere and looking at their tech stack, having a solid CMS is really gonna be a, a strong cornerstone of that. RR: I love the perspective on an enablement platform as kind of a source of consistency. Almost everything is changing. Your day in enablement is different. Buyers are behaving differently. Reps need to do different things to engage ’em, but at least you have one place that is reliable. But I will say, I know that. Strong buying experiences aren’t necessarily contingent just on technology. They also require a lot of hard work internally. And as one of the things that you, I’ve seen you mention on LinkedIn is that a core foundation of LexisNexis Risk Solution Services is ensuring that customers really recognize the value that you provide. And that kind of starts internally. With sales and leadership alignment. So I’m curious, how are you aligning those internal stakeholders so that way your teams are set up for success when they’re shaping those buyer experiences externally AH: with immense difficulty, I’ll say, and I think any enabler that sits here and says that it’s an easy job is lying through their team. It is, I think, one of the hardest, the hardest roles. Of enablement is getting everybody aligned, getting everyone to agree, and especially I work, as I say, across a lot of businesses. You know, I have four MDs, I have four heads of sales, I have a lot of sales leadership and a lot of sellers, and I’m sure that’s the case for a lot of people working in large enterprise organizations, stakeholders. Can be difficult to align, especially when you have a lot of different priorities and a lot going on. But what I would say is, is really identify what is the core value that you as a company or you as a business, as a brand can all agree on. Our MD has this thing, he says that all of our kickoffs, which is, you know, value is not on the lips of the seller, but is in the eyes of the customer. And that mission statement as it were. Has sort of brought all the stakeholders together to agree that even if there’s misalignment or disagreement on how we do things, we can all agree that we want to give the best experience for our customer and the best value to our customer. And so for enablement, it’s then saying, okay, so we have this mission statement, we have this belief that we want to be customer centric. We want to be value focused. What does that actually mean? For each internal stakeholder, what’s important for them? What are the metrics that they’re looking at day to day, month to month, quarter to quarter, and how is what we are doing with an enablement? How is it actually starting to impact that? Where is their focus? What are they going after? And the only way you are really gonna get those answers is by talking to your stakeholders. If you’re an enablement and you’re not a people person, it’s probably gonna be quite a tough job because a lot of our job is just talking. It’s talking with people, talking, you know, at people, sometimes listening to people, taking in information. I would say spend time with your stakeholders. You are there to listen first and foremost. You can’t solve every single problem that they come up with, and you shouldn’t try to. But if you can really understand what their world looks like and what’s really important to them, and what are the behaviors, what are the metrics that are gonna move the dial for your stakeholders? You’ll eventually start to map out, which is what we did. But actually a lot of them start to align. And even though they might be saying different things, the reality is that for a lot of sales leadership, they want similar things. You know, they want to have better pipeline hygiene, they wanna have higher wind rate. They wanna see, you know, large opportunity amounts more in the qualifying, the identify stage, that early sales stages, they wanna increase, you know, the ramping of new starters. We start to get these similar uniform metrics and so then we as enablement can start to work that into our strategy. Although we as enablement can really start to build what we are working on to align with our internal stakeholders and start to deliver for them. RR: I really appreciate that you had some really tactical and helpful tips in there, but also that you led with, this is not easy. That’s the big part, is there’s so many kind of lofty initiatives that you are like, how do I even tackle this? And it sounds so overwhelming. So I appreciate the acknowledgement there. Kind of wanna shift gears a little bit maybe towards some of the capabilities that you’re using and finding some success with. So one of the things that we’ve heard is that digital rooms have been a lever for kind of creating those differentiated buying experiences. So what are some of your best practices for creating effective digital rooms and then maybe getting your teams to leverage them. AH: Mm, absolutely. We have a brand who is using digital rooms really fantastically, and they’re teaching our other brands how they’ve used them. So, you know, I, I wholeheartedly agree they can make such a difference in the buying experience and if you’re not using them, you should a hundred percent be looking into where you can use them. So I would say when you are looking to start with a digital room is really understand. Why are you doing this? Like what’s the purpose of actually taking the time and the effort to work probably with your product marketing team or with your marketing teams as a whole to put together something that looks really professional. Looks on brand, but is also really easy for sales to go in and start to customize. I would recommend not having sales do it fully themselves. They have very busy day jobs, and I think if you’re gonna say to any sales person, okay, over to you to go and create this, you might run. Some adoption issues, however, working, you know, this is where your cross-functional working really becomes essential, is working with the individuals who can make good content, who can deliver good, uh, visuals, good framework for the salespeople to literally just be able to, within their sales cycle, adopt this, lift it, and send it to the customer. Because then we start to see, okay, where are we actually starting seeing the customer impact? Has it changed how the customer engages with the content? Are they revisiting? And so what we’ve seen is we’re actually looking at, you know, we see a much higher engagement rate when we have the customers viewing content through a digital room as opposed to simply. Static content, and we can see that obviously with the Highspot metrics, which you know, are a real gold dust when it comes to that. We can also see that, you know, we have repeat visits, so something that we wanted to drive was customers coming back and revisiting the content rather than just clicking in, seeing it once and then never viewing it again, was actually having that revisit of them continually coming back to their individual microsite, if you will. You know, we spoken a lot about a differentiated. Differentiated buying experience. And that can be challenging for salespeople because unless you are fortunate enough to only have you know four or five accounts, the likelihood is your book of business is probably quite vast. And so the expectation that you are consistently offering a differentiated variance for every single customer is just not sustainable. And so using these digital rooms, you are able to. Have, you know, a differentiated experience that is scalable. That it makes a buyer feel like it’s a really individualized experience when the reality is for sales, it’s probably quite an easy thing for them to put together, but it does take some uplift front end with your other teams and your cross departmental functions. RR: Yeah. I wanna double click it as something you said there, which was, if you’re asking reps to build it themselves, you’re probably not gonna see much in the way of adoption. I, I kind of wanna. Speak about that idea of what you can do to drive adoption more broadly. Because looking at the data, you’ve achieved a really impressive 82% recurring usage rate in Highspot. So in addition to that kind of approach to digital rooms, how are you driving adoption more broadly across your revenue teams, whether that’s internal reps, partners, whomever, what are you thinking about that’s helping you? Get people in the platform and keep them there. AH: Yeah. That’s been, you know, a metric we’re very proud of. And it’s been something where, you know, going back to what I said earlier, which is Highspot was set out to be the single source of truth. As soon as we turned on Highspot, for lack of a better word, we pretty much turned off every single other site. So there was nowhere else. For sales to go to get this information apart from this one platform. And I’ve seen this done various ways. I’ve seen people where they have, you know, duplicates and, oh, we’re doing a slow migration. We’re gonna keep SharePoint for a while, and then we’ll have Highspot as well. And you know, there’s no right answer to this, but ultimately, if you are looking to put out a message that this is your single source of truth, this is where you need to go to speak to sales. Our adoption has come because we really drove that and we continue to drive that. If you want content in front of sales, if you want success stories in front of sales, whatever it might be, it has to live in Highspot because there just simply isn’t anywhere else to go. And this is for a couple of reasons. The main one being that, you know, the actual management of the content is far easier. And if you think about the trickle down effect, the user needs the best experience possible. And so if they have all of this disjointed experience of going to multiple places to find multiple pieces of content that look different, that sound different, they’re not getting the best experience and they’re probably not gonna come back to Highspot. So for us, it’s really making sure I’m maintaining. The consistency in the user experience, and that comes from feedback as well. So we will regularly have feedback forums with our salespeople, with our sales leadership, and we’re very open within our team to hearing, listen, this is actually getting quite complicated to navigate. I dunno how to find content. And so then we as a team, as an enablement team, go, okay, what do we need to do to make it easier? How do we start to surface more content directly in front of our users? Because if they’re not having a good experience, then we are not doing our role as enablement. And you know, you don’t have to, if you do have a large sales team, you don’t have to have that verbatim feedback. You can use things like the search reports in Highspot to see, you know, what are people searching, what are the terms they’re looking for and the pieces of content, how can you start to surface that in front of them in a much easier way? Putting it on the homepage, putting it into their specific areas, really thinking about how you. Manage, maintain and govern that content to give your users a really solid experience. And that’s what we’ve done and it’s reflected, as I say, in the adoption and in the revisit rates as well. RR: I really like that you called out that search results report because I think that’s such a great way to kind of get a pulse on your people without having to go dig around and have a bunch of conversations. So thinking in addition to that, how do you leverage data and insights in the platform to help you inform and improve the programs you’re leading? AH: Yeah, absolutely. I mean, I have actually had to learn to, I suppose, step away from data slightly. Um, so that’s been feedback I’ve had as I’ve moved more into a, I suppose a leadership role is actually the data can’t always tell the whole story, although my heart and enablement goes, yes, it can, it can. But yeah, the. The, the scorecards that we have in high spots. So really for us, you know, looking at things like that play scorecard, we deliver a lot of sales plays. They’re the best way to get our enablement in front of people. They’re enjoyed and they’re liked by sales. But I can see very clearly what is the percentage of my audience that is viewing this play? How long are they spending? You know, what are the outcomes of the, you know, the business impact? At what point in the sales cycle as well? If there’s external content in there, for example, the marketing collateral, are they deploying this collateral and is it actually having any impact on the customer? Those sorts of insights. You just do not get anywhere else within any other content platform that we have. And so when it’s come to say, onboarding our marketing team or our product team into contributing content, being able to give them this insight helps them understand that the work they’re doing on building the content, maintaining the content is actually worth something because we can directly see the correlation with business outcome, which has always been one of our biggest challenges. Beyond that, our company does a lot with actually pulling the data out of Highspot. So we make use of the Highspot data lake, and we’ve actually pulled that into our own BI platform where we’ve started to look at things around, you know, how many channels and how much activity per opportunity are we seeing within sales. Something at the moment that we’d really drive on. Going back to that differentiated experience for the buyer is looking at a multi-channel approach when it comes to how we prospect and how we outreach. And that really started from using information that came from Highspot, looking at information that comes from Salesforce and going, okay, how many channels do people currently use when they’re outreaching? We’re only maybe seeing a couple, you know, one or two channels. But we know in today’s buying world that it’s gonna take between six to eight. Channels to get through to a buyer and to actually have a meeting. So what can we do to start to move the dial and start to build our programs across driving that? And so that’s how we use data and enablement is actually saying, what are we seeing today? What are the outcomes we want to see in the next quarter? What do we need to do in order to get there? There’s always a lot of talk on LinkedIn. I always see it about, you know, you need to be data driven and enablement. If you’re not offering insight, if you’re not offering analytics, you’re not doing your job. And that can be kind of hard to hear when actually, I think there’s almost too much data sometimes, and it can be quite complicated to understand. And this is why I, I personally really like how it is viewed in Highspot because the scorecards make it very accessible, very easy to consume, but also it doesn’t matter whether you’re an enabler, a seller, or a senior leader, you can be presented a scorecard and you can very quickly see what you need to get out of that and what your conclusions you’re drawing from it. RR: Yeah, I think it’s that. The difficulty of democratizing data into meaningful, actionable insights is sometimes impossible. You have so much at your disposal, and so making it useful is sometimes a challenge, so I love hearing that. You’re finding a way to use it well and inform your programs well. So we’ve heard a little bit about engaging buyers driving adoption. Tracking your impact and seeing how it’s kind of helping you do the things that you need to. So just one last question for you to close this out. For other enablement leaders looking to improve the buyer experience in today’s very digital first world, what is the biggest advice you would give ’em? AH: Oh, that’s a great question. I would say if you are in a position where you’re fortunate enough to be the buyer, think about how you want to experience that life cycle. You know, as someone who is a buyer day to day, as well as an enabler. You know, I always ask myself through, when we do our methodology onboarding, I will go and speak to the sales people about actually what it’s like from a buyer’s experience today, and that really helps. Give them that insight into what is sometimes a little bit of an elusive world that we know the buyer’s world, the buyer’s experience. So I would say for other enablers is how do you like to speak to your vendors? How often you know, what makes them stand out? What makes them noisy in your inbox, you know? When do you get those emails or outreach that you think, wow, I really wanna continue a conversation with that person. What did that person do? How can you bring that into your go to market? How can you bring that into your sales team if you’re an enabler who is perhaps not in the buying cycle? I would say. Spend time with your salespeople, really understanding the customer experience, and there are many ways that we can do this. Nowadays with technology, obviously everybody’s got call recording software, so we have a lot of our sales calls recorded. If you as an enabler are not digging in and really understanding what’s happening in those customer conversations, it’s going to be harder for yourself to be able to really get into the world of salespeople. So I would say, you know, you really need to experience. What the customer is going through. And that can be simply by having a look at those calls. Where were they successful? Where was there a positive outcome? Where did the buyer enjoy it? But then also where did the buyer sometimes mention things that were pains to them or where they would like to see improvements? What were the questions? That is where we really need our enablers to be on the front foot of really digging into the customer experience and almost spend as much time as you know with your customers, as you do with your salespeople, to really get that insight. RR: I think that’s fantastic advice to close on, is to put yourself in the buyer’s shoes, understand what they’re going through, and know for yourself what good looks like to you and drive that in your own business. So thank you again, Anabel. This has been a wonderful conversation full of all sorts of good insights that I really can’t wait to share with our community. I appreciate you joining us so much. AH: Thank you so much. Thank you so much for having me as well. Fantastic questions. RR: Amazing. Well, to our listeners, thank you for listening to this episode of the Win-Win podcast. Be sure to tune in next time for more insights on how you can maximize enablement successful Highspot.

Kim Sutherland has 14 different email addresses. She doesn't suggest you do the same, but she does think a lot about fraud in her job as the Global Head of Fraud & Identity at LexisNexis Risk Solutions. As a follow-up to the last episode, Caleb and Kim discuss the various dimensions and the growing prevalence of reward point / loyalty fraud. SponsorsRoutable - http://ohmyfraud.promo/routable(00:00) - Introduction and CPE Opportunity (00:26) - Meet Kimberly Sutherland from LexisNexis (01:43) - Listener Reviews and Feedback (04:07) - Conversation with Kimberly Sutherland Begins (06:06) - Understanding Loyalty Points and Fraud (22:13) - Synthetic Identity Fraud (29:57) - Insider Threats in Loyalty Programs (32:26) - Imagining Fraud to Prevent It (34:39) - Detection and Prevention Strategies (36:20) - Understanding Digital Risk (42:45) - Fraud Databases and Shared Intelligence (45:24) - Responding to Fraud Incidents (53:57) - The Role of Government in Fraud Prevention (59:49) - Future of Fraud and Prevention Technologies (01:02:01) - Ongoing Challenges in Identity Verification (01:03:39) - Conclusion and Credits HOW TO EARN FREE CPEIn less than 10 minutes, you can earn NASBA-approved accounting CPE after listening to this episode. Download our mobile app, sign up, and look for the Oh My Fraud channel. Register for the course, complete a short quiz, and get your CPE certificate.https://www.earmark.app/Download the app:Apple: https://apps.apple.com/us/app/earmark-cpe/id1562599728Android: https://play.google.com/store/apps/details?id=com.earmarkcpe.appLearn More About LexisNexishttps://risk.lexisnexis.com/ CONNECT WITH KIMLinkedIn: https://www.linkedin.com/in/ksutherland365 CONNECT WITH CALEBLinkedIn: https://www.linkedin.com/in/calebnewquist/Email us at ohmyfraud@earmarkcpe.com

In this final episode of season four, YS Chi sits down with the chief technology officers at LexisNexis Risk Solutions, Elsevier and LexisNexis Legal & Professional to explore the topic of technology at RELX.RELX is not a tech company, but  a big user of technology. Around 12,000 technologists, over half of whom are software engineers, work at RELX. Annually, the company spends $1.9bn on technology. Vijay Raghavan, Jill Luber and Jeff Reihl share insights on how they are driving AI innovation, from extractive to generative and agentic technologies, to solve real-world challenges in law, healthcare and research.  They also share candid advice on staying adaptive, experimenting boldly and preparing for the future of work.For insights on technology at RX, listen to Brian Brittain, chief technology officer at RX, in episode three.  Watch the video version at https://youtu.be/IlfsybgDQlI

George Hosfield, VP and GM of home insurance, and Tanner Sheehan, VP and GM of U.S. claims, LexisNexis Risk Solutions discuss how advanced technology, evolving consumer expectations, and smarter partnerships are reshaping home insurance strategies from underwriting to claims.

Recent digital developments show a growing gap between technological innovation and the protections needed to safeguard privacy, autonomy, and society at large. A string of high-profile incidents showcases the systemic vulnerabilities across sectors.Data breaches remain rampant. LexisNexis Risk Solutions, a leading data broker, suffered a breach via a third-party vendor, compromising the PII of over 364,000 individuals. This underscores the inherent risks of outsourcing sensitive data and the challenge of securing even “security-focused” firms.Retail giants like Cartier, Victoria's Secret, Harrods, and Marks & Spencer have been targeted by cyberattacks, exposing customer data and causing disruptions. Notably, Marks & Spencer reported potential losses of up to £300 million. Credential-stuffing attacks, such as the one affecting The North Face, exploit reused passwords from earlier breaches, emphasizing the cascading risks of weak user hygiene.Social media platforms are still vulnerable. A scraping operation exposed data from 1.2 billion Facebook users due to a public API flaw—reaffirming that even mature platforms are prone to exploitation when data is monetizable at scale.Government surveillance is expanding in concerning ways. The U.S. has collected DNA from over 133,000 migrant children—many without criminal charges—and stored it in a national criminal database. This raises major ethical concerns about consent, privacy, and the erosion of legal norms like the presumption of innocence.Brazil's dWallet initiative offers a contrasting vision: enabling citizens to monetize their personal data. While empowering, it also prompts questions about equity, digital literacy, and the unintended consequences of commodifying identity.AI tools are now weaponizing digital footprints. “YouTube-Tools” scrapes public comments and uses AI to infer users' locations, political views, and more—posing risks of harassment and surveillance, despite being marketed for law enforcement.LLMs show serious limitations in sustained, autonomous operations. Simulations involving AI running simple businesses failed dramatically—some models contacted the FBI, others misunderstood basic logic, showing how far AI remains from reliable real-world decision-making.AI ethics research via "SnitchBench" shows that some models will autonomously report unethical behavior, raising questions around AI moral agency and alignment—specifically, when and how AI should intervene in human affairs.Finally, a grave data leak in Russia revealed nuclear infrastructure details through a procurement portal—due to careless document handling. This illustrates that critical security failures often originate not from elite hacks, but from bureaucratic neglect.

Andrew McClanahan, Senior Director at LexisNexis Risk Solutions for Government Relations rejoins for Part Three of the conversation around government program integrity and we tackle the urgent "so what" in today's government assistance landscape — what can agencies actually do to strengthen their fraud, waste, and abuse defenses amid tightening budgets, AI-driven bot attacks, and mounting operational pressures? We also unpack practical, tech-enabled strategies for modernizing fraud prevention frameworks, streamlining verification processes, and improving both customer experience and staff retention.

Andrew McClanahan, Senior Director at LexisNexis Risk Solutions for Government Relations rejoins for Part Two of the conversation around government program integrity and he unpacks the increasing state responsibilities for service delivery and the tough financial balancing acts agencies face while grappling with program reforms, fraud prevention, and privacy protection. We also discuss Medicaid work requirements, SNAP eligibility controversies and the politics of data sharing and we tackle the practical realities and policy debates shaping public assistance programs today.

Andrew McClenahan, Senior Director of Government Relations at LexisNexis Risk Solutions and former program leader at the Florida Department of Children and Families joins the show to dissect the growing concerns surrounding program integrity and fraud mitigation in federal and state benefit programs. We dive into what's happening on Capitol Hill—from executive orders and agency mandates to the shifting dynamics of federal-state collaboration—and discuss the implications of recent USDA guidance on eligibility oversight, performance standards, and funding threats for underperforming states—particularly as pandemic relief funds dry up.

Focusing on whole-person health and addressing social determinants is critical for achieving equitable and accessible healthcare for all.  In this episode, Adam Mariano, President and GM of Healthcare at LexisNexis Risk Solutions, and Sushma Akunuru, Senior Vice President and CIO at Independence Blue Cross, discuss how their organizations are driving change in healthcare. Adam emphasizes the role of data ecosystems and identity management in improving care access and efficiency, while Sushma highlights Independence Blue Cross's commitment to whole-person health and digital transformation. They explore the impact of technology on health disparities, stressing the need for partnerships and a balanced approach to digitalization. Adam warns of privacy risks from uncontrolled digitalization, and Sushma underscores the importance of modernization for better service and accessibility. Tune in and learn why these leaders believe that focusing on social determinants of health and addressing health literacy is key to improving healthcare outcomes! Resources: Connect with and follow Adam Mariano on LinkedIn. Learn more about LexisNexis Risk Solutions on their LinkedIn, Instagram, and website. Follow and connect with Sushma Akunuru on LinkedIn. Discover more about Independence Blue Cross on their LinkedIn, Instagram, and website. Learn more about this video's sponsor, UST Health, on their website.

About Adam Mariano:Adam Mariano is the GM and President of LexisNexis Healthcare. Adam is a technologist, nurse, and attorney, deeply invested in helping healthcare companies build better, more equitable, and unbiased products and services through intentional product development, open interoperability, and reduced health disparities. He brings extensive clinical, technical, and legal experience spanning 20+ years. Adam's legal work is focused on equal access, civil rights, and immigration.About Sushma Akunuru:Sushma Akunuru is a strategic technology leader with expertise in healthcare insurance, wealth management, and banking. As CIO at Independence Blue Cross, she drives digital transformation, modernizing business applications and optimizing IT operations. Previously, she held senior leadership roles at Bank of America and Merrill Lynch, leading wealth management technology and automation strategies. With an MBA from Wharton and a background in computer sciences, she excels in IT strategy, product development, and operational excellence, shaping the future of healthcare and financial services through innovation and digital solutions.Things You'll Learn:80% of clinical outcomes are influenced by factors outside of traditional medical care, like social determinants of health; therefore, a focus on whole-person care and community support is essential for equitable health.No single entity can solve the complex challenges of healthcare disparities. Collaborations between payers, providers, and technology vendors are essential for creating a connected and equitable healthcare ecosystem.Digitalization presents both opportunities and risks. While technology can improve access and convenience, the rapid push toward digitalization can exacerbate health disparities if not implemented thoughtfully, especially for vulnerable populations with limited access to technology or health literacy.Solving large, systemic problems can be easy; healthcare organizations should prioritize achievable improvements to create positive experiences for members.Telehealth is here to stay. The pandemic accelerated its adoption, which now requires careful consideration to ensure that the service remains available to modern consumers. As things return to normal, virtual healthcare or therapy must remain an option.Resources:Connect with and follow Adam Mariano on LinkedIn.Learn more about LexisNexis Risk Solutions on their LinkedIn, Instagram, and website.Follow and connect with Sushma Akunuru on LinkedIn.Discover more about Independence Blue Cross on their LinkedIn, Instagram, and website.Learn more about this episode's sponsor, UST Health, on their website.

What does patient access really mean, and how can we make it better? Adam Mariano, General Manager of Healthcare at LexisNexis Risk Solutions, tackles this question head-on. In this interview, he discusses why patient access is more than just a DEI issue and shares what healthcare organizations can do to remove barriers to care. Plus, he gives a sneak peek into what LexisNexis Risk Solutions is working on to help hospitals and payers improve access with better data and real-time insights. Learn more about LexisNexis Risk Solutions at https://risk.lexisnexis.com/healthcare Find more healthcare marketing stories at https://swaay.health

In this episode, YS Chi speaks with Bill Madison, CEO of our insurance business at LexisNexis Risk Solutions to explore the dynamics within the insurance industry and why premiums keep rising across the board. To understand the challenges consumers and insurance carriers are facing today, Bill takes us back to 2020, right at the beginning of the pandemic. This episode is also available on YouTube at https://youtu.be/PGgi39UtbBE

Justin Baker, AVP of life insurance, LexisNexis Risk Solutions, discusses how the industry is leveraging electronic health records and real-time health insights to enhance underwriting, improve risk assessment, and expand access to coverage.

In this episode, YS Chi speaks with Kimberly Sutherland, vice president of fraud and identity at LexisNexis Risk Solutions. Banks and businesses need to constantly adapt to our need for fast and secure online transactions, while having to detect and stop online fraud. This is a complex task since scammers are increasingly sophisticated and operate as organized networks.  What can businesses do to better protect their customers from fraud? How can biometrics play a role? What does 'risk appropriate friction' look like?  Who is most at risk? This episode is also available on YouTube: https://www.youtube.com/watch?v=xMCKyXVyn-E  

Amy Crawford, Director of Market Planning at LexisNexis Risk Solutions to discuss the increasing fraud in government benefits programs and reveal results from the latest True Cost of Fraud™ Study for SNAP Agencies & Integrated Eligibility Systems (IES). We also talk about the need for legacy service delivery modernization & early fraud detection PLUS what state and federal agencies can do today to fight fraud while optimizing efficiency and experience. 

Do you use a DVI at your shop? Is it certified? If not, get a free DVI certification today and take your shop to the next level! CLICK HERE!This episode of Automotive Repair News Today addresses the Federal Trade Commission's action against General Motors and OnStar for misleading data collection practices, resulting in a proposed settlement to protect consumer privacy. We also highlight the Automotive Aftermarket Charitable Foundation's call for nominations for its 2025 Humanitarian Award, aiming to honor significant community contributions.Want to request a story to be covered? email braxton@automotiverepairnews.com

An academic-turned-practitioner, Michelle Frasher, PhD, CAMS brings over 20 years of subject expertise in geopolitics, finance, terrorism, and data privacy with leadership experience in leading multi-disciplinary teams to build AML/CFT and Sanctions compliance products and services for a global clientele. She is currently the Head of Compliance and Regulatory Strategy at the AI regulatory technology firm, Silent Eight, and previously held key leadership positions at LexisNexis Risk Solutions as Director of Global Content for WorldCompliance, and Sr. Director of Financial Crime Compliance Practice at Moody's Analytics, where she led program implementation, regulatory analysis and engagement, product development, and client consultations on best practices across multiple business lines and sectors. An experienced speaker and author, Dr. Frasher's work has been featured in Harvard Business Review, American Banker, CoinDesk's Consensus, and SWIFT's Sibos, among others. She is an expert with the EU AML/CFT Global Facility on Beneficial Ownership, Privacy and Data Sharing, an external analyst with Oxford Analytica, a Forbes Business Council Member, and a standing member of the Privacy Research Group at the NYU School of Law. Frasher earned a PhD in history focusing on International Political Economy from Texas A&M University, holds multiple MA and BA degrees in political science, history, and foreign languages, and is a Certified Anti-Money Laundering Specialist. In 2014, she was Fulbright-Schuman Scholar to Belgium and Malta (sponsored by the US State Department and European Commission) on US-EU financial data sharing for transatlantic counter-terrorism cooperation. Listen to this insightful RIA episode with Dr. Michelle Frasher about navigating financial crime compliance with AI. Here is what to expect on this week's show: - How Silent Eight uses human-centered and explainable AI to help global banks detect and manage risks related to money laundering, financing terrorism, and sanctions. - How Silent Eight's AI solutions provide a comprehensive audit trail, ensuring transparency and regulatory compliance. - Why it's critical to translate complex regulations into actionable policies and procedures for financial institutions. - How the new AML/CFT regulatory rules for RIAs take effect on January 1st, 2026, with significant implications for the industry. - How the evolving regulatory environment underscores the need for RIAs to enhance their compliance procedures and staff training. Connect with Dr. Frasher: Links Mentioned: https://www.silenteight.com/ X: @_SilentEight LinkedIn: linkedin.com/company/silenteight Learn more about your ad choices. Visit megaphone.fm/adchoices

As an event marketer, you have a lot of responsibility on your plate and a whole company counting on you, but you can only do so much!That's why everything from working across complicated company matrixes to getting executives to engage in your event program are crucial to your success.So we've gathered a panel of past superstars from the show who have years of success under their belts: Nancy Touhill (Director, Global Event Marketing at LexisNexis Risk Solutions), Brittany Lindquist (Director, Marketing Strategy at 8x8), and Hollie Ashby (Manager, Senior Global Events at Akamai Technologies).Together, they'll bounce around what has and is working for them when it comes to:✅ Pushing things forward through heavily matrixed orgs ✅ Getting executives to buy in and actually engage in event programs✅ Winning the trust of partners to drive engagement and amplificationIn this episode, Matt and this powerhouse panel of brilliant women dive into the tactics, tools, and tough questions shaping event marketing today. Tune in and get ready to bring fresh ideas back to your team!Connect With Them:Nancy Touhill: https://www.linkedin.com/in/nancy-touhill-2a419831/  Brittany Lindquist: https://www.linkedin.com/in/brittany-elizabeth-lindquist/ Hollie Ashby: https://www.linkedin.com/in/hollieashby/ Connect With Me:On my LinkedIn: https://www.linkedin.com/in/matt-kleinrock-9613b22b/   On my Company: https://rockwayexhibits.com/     

Matt Stull, director of data science for LexisNexis Risk Solutions, discusses insights from a 2024 Life Insurance Mortality Risk Management Study that examines how integrating medical and behavioral data can improve mortality assessments, expand accessibility, and reduce underwriting biases for underserved populations.

Kim Sutherland, Vice President of Fraud and Identity Strategy at LexisNexis® Risk Solutions joins the show to share her vision for the future of government services when it comes to closing the digital divide while ensuring security & transparency. We also discuss how AI and machine learning can help defeat both mass scale fraudsters and more advanced criminal enterprises effectively and how that translates into strategic value in support of the underserved populations needing to be verified.

Linda Miller, the Former Deputy Director for Pandemic Response Accountability Committee and Founder and CEO of the Audient Group, and Amy Crawford, Director of Market Planning for Fraud and Identity Services at LexisNexis Risk Solutions join the show to discuss the real cost of security threats by uncovering the true impact to residents and government organizations. 

James Lee, Chief Operating Officer for the Identity Theft Resource Center & George Freeman, a Senior Technical Leader for LexisNexis Risk Solutions join the show to uncover emerging threats in the digital identity space that are impacting government agencies and constituents. They also shed light on ways agencies can protect the digital equity of constituents and support their own organizational operations.

Send us a Text Message.In this episode, Darren chats with Jonny Bell, Senior Director, Head of EMEA & UKI Market Planning at LexisNexis Risk Solutions.We uncover a striking revelation from Bell's discussion about LexisNexis's involvement in combating wildlife trafficking. Join us on this insightful journey as we uncover the dynamics of fraud in today's complex world.Highlights:

In this episode, Darren chats with Jason Lane-Sellers, Director, Fraud & Identity EMEA at LexisNexis Risk Solutions.We delve into the realm of fraud, risk, and money laundering with industry an industry expert. In this special edition, we had the privilege of sitting down to unravel the mysteries of fraud detection and prevention. Join us on this insightful journey as we uncover the dynamics of fraud in today's complex world.Highlights:

In this episode, we're talking about evolving fraud trends in retail with Kim Sutherland, Vice President of Fraud and Identity from LexisNexis Risk Solutions. Explore strategies for mitigating fraud risks while maintaining a seamless customer experience. Gain insights from their latest True Cost of Fraud study, which revealed the significant financial impact on businesses globally. Discover how enterprises balance investment in fraud prevention with profitability, leveraging technology and data analytics to effectively detect and combat fraudulent activity. About KimberlyKimberly Sutherland is vice president of fraud and identity strategy at LexisNexis® Risk Solutions. Based in Alpharetta, Georgia, she leads the commercial market strategy for consumer fraud analytics, identity verification, authentication and fraud investigations for LexisNexis Risk Solutions in the U.S. and Canada.Kim joined LexisNexis Risk Solutions in 2006 and has more than 20 years of experience leading business strategy, product management, and professional services.Kim has received multiple recognitions as one of the Top 100 Leaders in Identity, named a Top 50 Women Leader in Software as a Service in 2020, and Cybersecurity Woman of the Year by the Cybersecurity Excellence Awards in 2021, 2022 and 2023.Kim serves on the boards of the Identity Theft Resource Center and Women in Identity and represents LexisNexis Risk Solutions in the Better Identity Coalition and the Open Identity Exchange (OIX). Sutherland is a graduate of Vanderbilt University and Otterbein University. About MichaelMichael is the president and founder of M.E. LeBlanc & Company Inc, a senior retail advisor, keynote speaker and media entrepreneur. He has been on the front lines of retail industry change for his entire career. He has delivered keynotes, hosted fire-side discussions and participated worldwide in thought leadership panels, most recently on the main stage in Toronto at Retail Council of Canada's Retail Secure conference with leaders from The Gap and Kroger talking about violence in retail stores, keynotes on the state & future of retail in Orlando and Halifax, and at the 2023 Canadian GroceryConnex conference, hosting the CEOs of Walmart Canada, Longo's and Save-On-Foods Canada. Michael brings 25+ years of brand/retail/marketing & eCommerce leadership experience with Levi's, Black & Decker, Hudson's Bay, Pandora Jewellery, The Shopping Channel and Retail Council of Canada to his advisory, speaking and media practice.Michael also produces and hosts a network of leading retail trade podcasts, including the award-winning No.1 independent retail industry podcast in North America, Remarkable Retail, Canada's top retail industry podcast; the Voice of Retail; Canada's top food industry and the top Canadian-produced management independent podcasts in the country, The Food Professor, with Dr. Sylvain Charlebois. Rethink Retail has recognized Michael as one of the top global retail influencers for the fourth year in a row, Coresight Research has named Michael a Retail AI Influencer, and you can tune into Michael's cooking show, Last Request BBQ, on YouTube, Instagram, X and yes, TikTok.Available for keynote presentations helping retailers, brands and retail industry insiders explaining the current state of the retail industry in Canada and the U.S., and the future of retail.

In this episode, Darren chats with Vincent Gaudel, Financial Crime Compliance Expert at LexisNexis Risk Solutions.From money laundering to fraud, the complexities of regulatory controls and compliance measures require constant vigilance and adaptation. In a recent podcast, financial crime expert Vincent sheds light on the intricate landscape of regulatory frameworks and the evolving challenges faced by industries worldwide.Highlights:

It's old home week for Moira as she catches up with former Modoer Jennifer Close, Marketing Director for LexisNexis Risk Solutions. Listen in as they talk about building a career, both agency and client-side. They cover product marketing, the surprising value of being a generalist, and cultivating mentor relationships and professional networks.Support the show: https://www.nick-constantino.com/See omnystudio.com/listener for privacy information.

In this weeks episode Vincent has a chat with John McWilliams from LexisNexis Risk Solutions, about his meteoric rise in the marketing world, and how he leverages consumer data to provide both marketing, and risk management services for his clients.

Host Matt Fisher is joined by Adam Mariano, President and GM at LexisNexis Risk Solutions Healthcare. They discuss defining equity and access issues in healthcare; intersection of laws with health equity; positive impacts driven by laws and regulations; opportunities for driving engagement and support. To stream our Station live 24/7 visit www.HealthcareNOWRadio.com or ask your Smart Device to “….Play Healthcare NOW Radio”. Find all of our network podcasts on your favorite podcast platforms and be sure to subscribe and like us. Learn more at www.healthcarenowradio.com/listen

One of the most exciting things about working in emerging markets is the opportunity to leap frog old systems - a tool that once had a cutting edge is now an anchor, and to be free of it a means to be nimble.Now, I'm not suggesting traditional data has reached the point of being an anchor, but markets rich with it have created fully developed ecosystems that may be stifling innovation on other alternative data fronts.This is why it was so exciting for me to be given a chance to see what's happening in Latin America, a region that, by and large, fixing gaps in traditional with new and varied alternative data experiments.I'm spoke to Santiago Espinoza, LexisNexis's Director of Market Planning for LATAM, to learn more.You can find LexisNexis Risk Solutions at: https://risk.lexisnexis.com/They're also on LinkedIn at https://www.linkedin.com/company/lexisnexis-risk-solutions/Santiago is also on LinkedIn at https://www.linkedin.com/in/santiago-espinoza-6385baI am on LinkedIn, of course, so feel free to send me a connection request there: https://www.linkedin.com/in/brendanlegrangeMy action-adventure novels are on Amazon, some versions even for free, and my work with ConfirmU and our gamified psychometric scores is at https://confirmu.com/ and on episode 24 of this very show https://www.howtolendmoneytostrangers.show/episodes/episode-24If you have any feedback or questions, or if you would like to participate in the show, please feel free to reach out to me via the contact page on this site.Keep well, Brendan Hosted on Acast. See acast.com/privacy for more information.

Amy welcomes Shelley Jeffcoat, the Director Employer Brand/Architect of Values and Culture (Employee Value Proposition) at LexisNexis Risk Solutions, to the Including You podcast to engage in a discussion centered around employee experience. Connect with Shelley on LinkedIn. https://bit.ly/3ZsqfkB Including You is brought to you by Lead at Any Level. Learn more about them on their website. http://bit.ly/2lPvOMM Learn more about Pfizer on their website. https://bit.ly/2TTtZiZ Listen to Pfizer's "Science Will Win" podcast. https://bit.ly/3u3uoxW