Podcasts about lexisnexis risk solutions

On this episode of Have a Seat, Chris Hansen is joined by Haywood “Woody” Talcove, CEO of LexisNexis Risk Solutions to talk the latest in fraud, scams and identity thefts putting you at risk to becoming a victim.  From government to COVID fraud; to DOGE and EBT scandals; to bad actors operating on the dark web stealing your identity and sleeper-cells and cyber-terrorism group operating on U.S. soil under our noses, this episode will catch you up to speed in the latest cons and illegal activity impacting society today.   This episode is brought to you in part by: Home Title Lock: Go to https://hometitlelock.com/chrishansen and use promo code HANSEN to get a FREE title history report and a FREE TRIAL of their Triple Lock Protection! For details visit https://hometitlelock.com/warranty Learn more about your ad choices. Visit megaphone.fm/adchoices

Data is redefining how insurers assess risk, price policies, and serve customers, ushering in a new era of smarter insurance. Bill Madison, CEO of LexisNexis Risk Solutions Insurance, has spent four decades at the forefront of this transformation. He goes Inside the ICE House to share how data and AI are streamlining processes, enhancing transparency, and improving outcomes for both carriers and policyholders.

According to research from Gartner, buyer uncertainty leads to a 30% reduction in a buyer's ability to make a purchase decision at all. So, how can you create a buying experience that builds confidence, drives engagement, and ultimately improves win rates? Riley Rogers: Hi, and welcome to the Win-Win podcast. I’m your host, Riley Rogers. Join us as we dive into changing trends in the workplace and how to navigate them successfully. Here to discuss this topic is Annabel Hosking, Global Sales Enablement Manager at LexiNexis Risk Solutions. Thank you so much for joining us, Annabel. Just to kick us off, I’d love if you could tell us a little bit about yourself, your background, and your role. Annabel Hosking: Hi everyone. I currently work as a global sales network manager at LexisNexis Risk Solutions within the data services brand, so I’m very fortunate to work across. Four different brands that will work within the data space. And within my role, I lead the sales enablement team. We’re a global team. We’re a small team, small but mighty, and we work across methodology enablement. So all about our sales methodology, how we go to market, how our customers. Experiences. And I also work across all of our onboarding as well as all of our tech stack as well. So my role is really varied. I’m very lucky I get to work with some really great people across the world. And yeah, it was never a dull moment, I’ll say. RR: Isn’t that always the case? Small scrappy teams. Wearing a lot of hats and it’s always exciting. We’re super excited to have you here because I know you have experience spanning a lot of core parts of enablement, so I think there’s a lot to dig into there. Could you walk us through, because I think everybody’s story is different, maybe your professional journey and then how that background led you to enablement, and then how it’s kind of shaped your approach to enablement today. AH: Absolutely. I have what I like to think of as, and it comes from a podcast I’ve been listening to recently, it’s called Squiggly Careers, and I feel like my career was like a very squiggly career of how I ended up in enablement, because I did not at school think, oh, I’m gonna become a. Sales enabler whatsoever. But my background is very much actually in content management and platform management and communication. And how I moved into enablement was I was actually hired in my current company and one of the brands, the beginning of the pandemic. To essentially deliver enablement content. So I worked on delivery of content, content management, delivery of our Highspot system as well. And that was how I started to move into the enablement realm. And I will say it was completely unknown to me originally. I. Wasn’t even clear that I was doing sales enablement per se, but at least a good 18 months in my role here. I thought I was just delivering content and it wasn’t until working with vendors like Highspot where. That term enablement started to come out and it started to change, I suppose, how I delivered my content and it’s really come into its own where now I’m very fortunate where I’m have on my team who does phenomenal content and through my experience. It’s really understanding who my audience is, understanding how they like to consume their enablement, but also how can we consistently stay, um, ahead of what the trends are and how people like to change, how they like to consume, what they’re seeing A meeting was held by our team on Monday with the client team for the Zephyr project to review the status of the forthcoming Q3 launch campaign. The campaign, originally built as a omnichannel activation across CTV, paid social and programmatic display, is now subject to substantial midstream revisions—following newly surfaced client directives. The feedback introduce a material shift in strategic framing under a compressed delivery window. There will be a pivot as Zephyr deprioritizing the performance-tracking narrative to favor of a broader “everyday wellness and inclusivity” story which will require an immidiate reframe of our messaging, architecture and associated visuals. To addressed the revised scope, I've assigned immediate follow-ups actions across the team. Visual art will lead conversations with post-production around stock content intergration. Ad sales will recalibrating the media plan in light of the repositioned messaging and will coordinate with DSPs to avoid penalties related on insertion order delays. Copy desk is to be tasked with stripping all unsubstantiated medical claims from copy, implementing the new CTA and managing a parallel review with legal. We conduct a daily internal stand-up each morning through end of week to identify blockers. The next client check-in is scheduled for July 3rd, where we preview asset revisions and confirm compliance milestones. Final go/no-go is slated for July 7th at 17:00 PDT. We are proceeding with all mitigations in parallel, and escalated any dependency delays as they surface. day to day, because that has vastly changed as well in the last six years. So. Thankfully my background and being adaptable, working globally, working with a lot of different people has really helped shape that. Because you know, I always say if there’s one thing, so my career of, you know, working in content management and working with platforms, working in technology. It has really shaped who I am today because it’s all really embedded in those user Jo Journeys user stories, and that translates into what I hope is a good enablement experience. RR: Well, amazing. I love the phrase squiggly career. I think I am certainly going to have to steal that one, and I think it’s such a good way to describe how so many folks end up at enablement. You start in one place and you bring all of that knowledge that you acquire in that early discipline. Into enablement programming that’s more effective for it. And thinking about, you know, your background in content management and creating content and all of that fun stuff, I’d be curious to know how they kind of come together. So you recently spoke at Spark EA and highlighted the importance of the buying experience, so. What are you seeing as some of those biggest challenges in engaging today’s buyers and how are you addressing them? Maybe through content, maybe through enablement? What does that look like to you? AH: I mean, I think the buying experience today in 2025 is unlike anything we have seen. Ever. It is a completely different world for both salespeople and for buyers as well. And what I’m seeing is, you know, buyers are not only overwhelmed with information, they’re also inundated with it. There is so much content out there for a buyer to consume and not just through their sales individual. This is content that they can easily go and either get themselves or with things like AI and Copilot, they can have. Harness and surface to them. So that makes the role of the seller that much harder because we don’t always know what the buyer is viewing and whether it’s of value to them, and that means that their time, the buyer’s time is so precious. We are seeing that, you know, buyers, and I mentioned this when I was at Spark, there are so many people now involved in the buying decision. We’ve moved, I think it was from about three people a few years ago. We’re now at. Six to 10 people. And if you think about it, those are all new personas that sellers have to understand, have to get to know, potentially map out, connect with. And what’s really unfortunate is we’re also seeing that for a lot of sellers, our buyers are actually taking. Long to make a decision that they kind of get to a point of no decision. We’re at this decision fatigue. We’re a information fatigue, we’re a decision fatigue. And I think on the whole, our buyers are they tired. And I can talk as a buyer, myself as a customer, it’s really exhausting. And so what we try to encourage where I am in data services is sales have to differentiate themselves. If you wanna get in front of buyers nowadays, you have to think what are you bringing to the table that’s different from them? That’s a unique experience, that’s an experience that makes ’em feel important, makes ’em feel, listened to, makes them feel like they really can understand why we are doing business together. And that starts in how we as enablement get that content to our salespeople. If we are not able to identify the value that we are bringing as brands into that conversation, it becomes really hard for sales to know how to articulate that to the buyers as well. And so. As enablement, we are that bridge between the, a lot of other functions and the sales teams and the commercial teams of making sure that value identification is really clear. So by the time it reaches the buyer, they absolutely know why they’re having that conversation. They absolutely know what the value of that conversation is going to be. And that really does start with how are you getting that information into the hands of your salespeople? How are you making that content? Really accessible, really palatable as well. I think traditional enablement, we defer to a lot of very wordy, very long documents, which from experience, no salesperson really wants to read or look at or go through. So just as we’re seeing the buyers experience evolve, the enablement experience has to evolve as well in order to stay ahead of that and to give them the best experience to our salespeople. RR: I think you’re absolutely right on all of that. It is only getting more difficult, and as things change externally, you need to adapt internally. And so kind of thinking about how you’re making that change, and to your point, how you’re distributing materials in a way that is usable and usable for a sales audience that maybe isn’t gonna read 10 pages of written content. What would you say then is kind of the unique value for an enablement platform when it comes to helping sellers? Create and deliver these impactful and differentiated buying experiences that you’re looking for? AH: Oh, huge value, absolutely huge value. The power of enablement comes in the ability to be able to streamline that messaging. But in order to do so, we do need a channel to do that, you know, and that can’t exist. In ad hoc documents that you just hold on someone’s computer. Our journey with Highspot started many, many years ago. I think it was about sort five or six years ago, very early days for Highspot even themselves. And we set out with a mission statement, which was that Highspot would be a single source of truth holding up UpToDate relevant sales content. And I am happy to say that five years later we still maintain that mission statement. The platform has got bigger. There’s more people, there’s more content, as I’m sure you can imagine, but we have stuck to our statement that it is a single source of truth. It is up to date, it is valid information that sales are getting, but that all comes from having a channel with a witch to push that through to the sales audience. It just makes your role as an enabler that much easier, you know, day to day. As you know, we spoke about at the top of the call is no one day looks the same for enablement. It will always be different. There’ll be different priorities. There’ll be different go to market, there’ll be different initiatives. But if you know that at least you have somewhere that you can reliably put information in front of sales and then see how it’s being used, how it’s being impacted, how the seller is using it, how the buyer’s consuming it. Your role as enablement starts to become just a little bit easier. And so I would say for anyone who’s within the enablement sphere and looking at their tech stack, having a solid CMS is really gonna be a, a strong cornerstone of that. RR: I love the perspective on an enablement platform as kind of a source of consistency. Almost everything is changing. Your day in enablement is different. Buyers are behaving differently. Reps need to do different things to engage ’em, but at least you have one place that is reliable. But I will say, I know that. Strong buying experiences aren’t necessarily contingent just on technology. They also require a lot of hard work internally. And as one of the things that you, I’ve seen you mention on LinkedIn is that a core foundation of LexisNexis Risk Solution Services is ensuring that customers really recognize the value that you provide. And that kind of starts internally. With sales and leadership alignment. So I’m curious, how are you aligning those internal stakeholders so that way your teams are set up for success when they’re shaping those buyer experiences externally AH: with immense difficulty, I’ll say, and I think any enabler that sits here and says that it’s an easy job is lying through their team. It is, I think, one of the hardest, the hardest roles. Of enablement is getting everybody aligned, getting everyone to agree, and especially I work, as I say, across a lot of businesses. You know, I have four MDs, I have four heads of sales, I have a lot of sales leadership and a lot of sellers, and I’m sure that’s the case for a lot of people working in large enterprise organizations, stakeholders. Can be difficult to align, especially when you have a lot of different priorities and a lot going on. But what I would say is, is really identify what is the core value that you as a company or you as a business, as a brand can all agree on. Our MD has this thing, he says that all of our kickoffs, which is, you know, value is not on the lips of the seller, but is in the eyes of the customer. And that mission statement as it were. Has sort of brought all the stakeholders together to agree that even if there’s misalignment or disagreement on how we do things, we can all agree that we want to give the best experience for our customer and the best value to our customer. And so for enablement, it’s then saying, okay, so we have this mission statement, we have this belief that we want to be customer centric. We want to be value focused. What does that actually mean? For each internal stakeholder, what’s important for them? What are the metrics that they’re looking at day to day, month to month, quarter to quarter, and how is what we are doing with an enablement? How is it actually starting to impact that? Where is their focus? What are they going after? And the only way you are really gonna get those answers is by talking to your stakeholders. If you’re an enablement and you’re not a people person, it’s probably gonna be quite a tough job because a lot of our job is just talking. It’s talking with people, talking, you know, at people, sometimes listening to people, taking in information. I would say spend time with your stakeholders. You are there to listen first and foremost. You can’t solve every single problem that they come up with, and you shouldn’t try to. But if you can really understand what their world looks like and what’s really important to them, and what are the behaviors, what are the metrics that are gonna move the dial for your stakeholders? You’ll eventually start to map out, which is what we did. But actually a lot of them start to align. And even though they might be saying different things, the reality is that for a lot of sales leadership, they want similar things. You know, they want to have better pipeline hygiene, they wanna have higher wind rate. They wanna see, you know, large opportunity amounts more in the qualifying, the identify stage, that early sales stages, they wanna increase, you know, the ramping of new starters. We start to get these similar uniform metrics and so then we as enablement can start to work that into our strategy. Although we as enablement can really start to build what we are working on to align with our internal stakeholders and start to deliver for them. RR: I really appreciate that you had some really tactical and helpful tips in there, but also that you led with, this is not easy. That’s the big part, is there’s so many kind of lofty initiatives that you are like, how do I even tackle this? And it sounds so overwhelming. So I appreciate the acknowledgement there. Kind of wanna shift gears a little bit maybe towards some of the capabilities that you’re using and finding some success with. So one of the things that we’ve heard is that digital rooms have been a lever for kind of creating those differentiated buying experiences. So what are some of your best practices for creating effective digital rooms and then maybe getting your teams to leverage them. AH: Mm, absolutely. We have a brand who is using digital rooms really fantastically, and they’re teaching our other brands how they’ve used them. So, you know, I, I wholeheartedly agree they can make such a difference in the buying experience and if you’re not using them, you should a hundred percent be looking into where you can use them. So I would say when you are looking to start with a digital room is really understand. Why are you doing this? Like what’s the purpose of actually taking the time and the effort to work probably with your product marketing team or with your marketing teams as a whole to put together something that looks really professional. Looks on brand, but is also really easy for sales to go in and start to customize. I would recommend not having sales do it fully themselves. They have very busy day jobs, and I think if you’re gonna say to any sales person, okay, over to you to go and create this, you might run. Some adoption issues, however, working, you know, this is where your cross-functional working really becomes essential, is working with the individuals who can make good content, who can deliver good, uh, visuals, good framework for the salespeople to literally just be able to, within their sales cycle, adopt this, lift it, and send it to the customer. Because then we start to see, okay, where are we actually starting seeing the customer impact? Has it changed how the customer engages with the content? Are they revisiting? And so what we’ve seen is we’re actually looking at, you know, we see a much higher engagement rate when we have the customers viewing content through a digital room as opposed to simply. Static content, and we can see that obviously with the Highspot metrics, which you know, are a real gold dust when it comes to that. We can also see that, you know, we have repeat visits, so something that we wanted to drive was customers coming back and revisiting the content rather than just clicking in, seeing it once and then never viewing it again, was actually having that revisit of them continually coming back to their individual microsite, if you will. You know, we spoken a lot about a differentiated. Differentiated buying experience. And that can be challenging for salespeople because unless you are fortunate enough to only have you know four or five accounts, the likelihood is your book of business is probably quite vast. And so the expectation that you are consistently offering a differentiated variance for every single customer is just not sustainable. And so using these digital rooms, you are able to. Have, you know, a differentiated experience that is scalable. That it makes a buyer feel like it’s a really individualized experience when the reality is for sales, it’s probably quite an easy thing for them to put together, but it does take some uplift front end with your other teams and your cross departmental functions. RR: Yeah. I wanna double click it as something you said there, which was, if you’re asking reps to build it themselves, you’re probably not gonna see much in the way of adoption. I, I kind of wanna. Speak about that idea of what you can do to drive adoption more broadly. Because looking at the data, you’ve achieved a really impressive 82% recurring usage rate in Highspot. So in addition to that kind of approach to digital rooms, how are you driving adoption more broadly across your revenue teams, whether that’s internal reps, partners, whomever, what are you thinking about that’s helping you? Get people in the platform and keep them there. AH: Yeah. That’s been, you know, a metric we’re very proud of. And it’s been something where, you know, going back to what I said earlier, which is Highspot was set out to be the single source of truth. As soon as we turned on Highspot, for lack of a better word, we pretty much turned off every single other site. So there was nowhere else. For sales to go to get this information apart from this one platform. And I’ve seen this done various ways. I’ve seen people where they have, you know, duplicates and, oh, we’re doing a slow migration. We’re gonna keep SharePoint for a while, and then we’ll have Highspot as well. And you know, there’s no right answer to this, but ultimately, if you are looking to put out a message that this is your single source of truth, this is where you need to go to speak to sales. Our adoption has come because we really drove that and we continue to drive that. If you want content in front of sales, if you want success stories in front of sales, whatever it might be, it has to live in Highspot because there just simply isn’t anywhere else to go. And this is for a couple of reasons. The main one being that, you know, the actual management of the content is far easier. And if you think about the trickle down effect, the user needs the best experience possible. And so if they have all of this disjointed experience of going to multiple places to find multiple pieces of content that look different, that sound different, they’re not getting the best experience and they’re probably not gonna come back to Highspot. So for us, it’s really making sure I’m maintaining. The consistency in the user experience, and that comes from feedback as well. So we will regularly have feedback forums with our salespeople, with our sales leadership, and we’re very open within our team to hearing, listen, this is actually getting quite complicated to navigate. I dunno how to find content. And so then we as a team, as an enablement team, go, okay, what do we need to do to make it easier? How do we start to surface more content directly in front of our users? Because if they’re not having a good experience, then we are not doing our role as enablement. And you know, you don’t have to, if you do have a large sales team, you don’t have to have that verbatim feedback. You can use things like the search reports in Highspot to see, you know, what are people searching, what are the terms they’re looking for and the pieces of content, how can you start to surface that in front of them in a much easier way? Putting it on the homepage, putting it into their specific areas, really thinking about how you. Manage, maintain and govern that content to give your users a really solid experience. And that’s what we’ve done and it’s reflected, as I say, in the adoption and in the revisit rates as well. RR: I really like that you called out that search results report because I think that’s such a great way to kind of get a pulse on your people without having to go dig around and have a bunch of conversations. So thinking in addition to that, how do you leverage data and insights in the platform to help you inform and improve the programs you’re leading? AH: Yeah, absolutely. I mean, I have actually had to learn to, I suppose, step away from data slightly. Um, so that’s been feedback I’ve had as I’ve moved more into a, I suppose a leadership role is actually the data can’t always tell the whole story, although my heart and enablement goes, yes, it can, it can. But yeah, the. The, the scorecards that we have in high spots. So really for us, you know, looking at things like that play scorecard, we deliver a lot of sales plays. They’re the best way to get our enablement in front of people. They’re enjoyed and they’re liked by sales. But I can see very clearly what is the percentage of my audience that is viewing this play? How long are they spending? You know, what are the outcomes of the, you know, the business impact? At what point in the sales cycle as well? If there’s external content in there, for example, the marketing collateral, are they deploying this collateral and is it actually having any impact on the customer? Those sorts of insights. You just do not get anywhere else within any other content platform that we have. And so when it’s come to say, onboarding our marketing team or our product team into contributing content, being able to give them this insight helps them understand that the work they’re doing on building the content, maintaining the content is actually worth something because we can directly see the correlation with business outcome, which has always been one of our biggest challenges. Beyond that, our company does a lot with actually pulling the data out of Highspot. So we make use of the Highspot data lake, and we’ve actually pulled that into our own BI platform where we’ve started to look at things around, you know, how many channels and how much activity per opportunity are we seeing within sales. Something at the moment that we’d really drive on. Going back to that differentiated experience for the buyer is looking at a multi-channel approach when it comes to how we prospect and how we outreach. And that really started from using information that came from Highspot, looking at information that comes from Salesforce and going, okay, how many channels do people currently use when they’re outreaching? We’re only maybe seeing a couple, you know, one or two channels. But we know in today’s buying world that it’s gonna take between six to eight. Channels to get through to a buyer and to actually have a meeting. So what can we do to start to move the dial and start to build our programs across driving that? And so that’s how we use data and enablement is actually saying, what are we seeing today? What are the outcomes we want to see in the next quarter? What do we need to do in order to get there? There’s always a lot of talk on LinkedIn. I always see it about, you know, you need to be data driven and enablement. If you’re not offering insight, if you’re not offering analytics, you’re not doing your job. And that can be kind of hard to hear when actually, I think there’s almost too much data sometimes, and it can be quite complicated to understand. And this is why I, I personally really like how it is viewed in Highspot because the scorecards make it very accessible, very easy to consume, but also it doesn’t matter whether you’re an enabler, a seller, or a senior leader, you can be presented a scorecard and you can very quickly see what you need to get out of that and what your conclusions you’re drawing from it. RR: Yeah, I think it’s that. The difficulty of democratizing data into meaningful, actionable insights is sometimes impossible. You have so much at your disposal, and so making it useful is sometimes a challenge, so I love hearing that. You’re finding a way to use it well and inform your programs well. So we’ve heard a little bit about engaging buyers driving adoption. Tracking your impact and seeing how it’s kind of helping you do the things that you need to. So just one last question for you to close this out. For other enablement leaders looking to improve the buyer experience in today’s very digital first world, what is the biggest advice you would give ’em? AH: Oh, that’s a great question. I would say if you are in a position where you’re fortunate enough to be the buyer, think about how you want to experience that life cycle. You know, as someone who is a buyer day to day, as well as an enabler. You know, I always ask myself through, when we do our methodology onboarding, I will go and speak to the sales people about actually what it’s like from a buyer’s experience today, and that really helps. Give them that insight into what is sometimes a little bit of an elusive world that we know the buyer’s world, the buyer’s experience. So I would say for other enablers is how do you like to speak to your vendors? How often you know, what makes them stand out? What makes them noisy in your inbox, you know? When do you get those emails or outreach that you think, wow, I really wanna continue a conversation with that person. What did that person do? How can you bring that into your go to market? How can you bring that into your sales team if you’re an enabler who is perhaps not in the buying cycle? I would say. Spend time with your salespeople, really understanding the customer experience, and there are many ways that we can do this. Nowadays with technology, obviously everybody’s got call recording software, so we have a lot of our sales calls recorded. If you as an enabler are not digging in and really understanding what’s happening in those customer conversations, it’s going to be harder for yourself to be able to really get into the world of salespeople. So I would say, you know, you really need to experience. What the customer is going through. And that can be simply by having a look at those calls. Where were they successful? Where was there a positive outcome? Where did the buyer enjoy it? But then also where did the buyer sometimes mention things that were pains to them or where they would like to see improvements? What were the questions? That is where we really need our enablers to be on the front foot of really digging into the customer experience and almost spend as much time as you know with your customers, as you do with your salespeople, to really get that insight. RR: I think that’s fantastic advice to close on, is to put yourself in the buyer’s shoes, understand what they’re going through, and know for yourself what good looks like to you and drive that in your own business. So thank you again, Anabel. This has been a wonderful conversation full of all sorts of good insights that I really can’t wait to share with our community. I appreciate you joining us so much. AH: Thank you so much. Thank you so much for having me as well. Fantastic questions. RR: Amazing. Well, to our listeners, thank you for listening to this episode of the Win-Win podcast. Be sure to tune in next time for more insights on how you can maximize enablement successful Highspot.

Kim Sutherland has 14 different email addresses. She doesn't suggest you do the same, but she does think a lot about fraud in her job as the Global Head of Fraud & Identity at LexisNexis Risk Solutions. As a follow-up to the last episode, Caleb and Kim discuss the various dimensions and the growing prevalence of reward point / loyalty fraud. SponsorsRoutable - http://ohmyfraud.promo/routable(00:00) - Introduction and CPE Opportunity (00:26) - Meet Kimberly Sutherland from LexisNexis (01:43) - Listener Reviews and Feedback (04:07) - Conversation with Kimberly Sutherland Begins (06:06) - Understanding Loyalty Points and Fraud (22:13) - Synthetic Identity Fraud (29:57) - Insider Threats in Loyalty Programs (32:26) - Imagining Fraud to Prevent It (34:39) - Detection and Prevention Strategies (36:20) - Understanding Digital Risk (42:45) - Fraud Databases and Shared Intelligence (45:24) - Responding to Fraud Incidents (53:57) - The Role of Government in Fraud Prevention (59:49) - Future of Fraud and Prevention Technologies (01:02:01) - Ongoing Challenges in Identity Verification (01:03:39) - Conclusion and Credits HOW TO EARN FREE CPEIn less than 10 minutes, you can earn NASBA-approved accounting CPE after listening to this episode. Download our mobile app, sign up, and look for the Oh My Fraud channel. Register for the course, complete a short quiz, and get your CPE certificate.https://www.earmark.app/Download the app:Apple: https://apps.apple.com/us/app/earmark-cpe/id1562599728Android: https://play.google.com/store/apps/details?id=com.earmarkcpe.appLearn More About LexisNexishttps://risk.lexisnexis.com/ CONNECT WITH KIMLinkedIn: https://www.linkedin.com/in/ksutherland365 CONNECT WITH CALEBLinkedIn: https://www.linkedin.com/in/calebnewquist/Email us at ohmyfraud@earmarkcpe.com

In this final episode of season four, YS Chi sits down with the chief technology officers at LexisNexis Risk Solutions, Elsevier and LexisNexis Legal & Professional to explore the topic of technology at RELX.RELX is not a tech company, but  a big user of technology. Around 12,000 technologists, over half of whom are software engineers, work at RELX. Annually, the company spends $1.9bn on technology. Vijay Raghavan, Jill Luber and Jeff Reihl share insights on how they are driving AI innovation, from extractive to generative and agentic technologies, to solve real-world challenges in law, healthcare and research.  They also share candid advice on staying adaptive, experimenting boldly and preparing for the future of work.For insights on technology at RX, listen to Brian Brittain, chief technology officer at RX, in episode three.  Watch the video version at https://youtu.be/IlfsybgDQlI

What's up everyone, today we have the pleasure of sitting down with Nadia Davis, VP Marketing at CaliberMind. (00:00) - Intro (01:12) - In This Episode (02:53) - Understanding the Attribution Periodic Table Framework (07:49) - Why Marketing Teams Face Higher ROI Pressure Than Other Departments (20:15) - Why Attribution Fails Without Data Stewardship (33:02) - Treating Multi-Touch Attribution as an Analytical Tool (39:05) - Exploring Chain Based Attribution Models for B2B Marketers (46:31) - Why Customizing Markov Chain Attribution Improves Accuracy (50:56) - How to Decide When Attribution Data Is Good Enough to Guide Strategy (01:00:00) - Why Marketing Operations Defines Multi Touch Attribution Success (01:04:50) - Why Time Management Drives Career Fulfillment Summary: Nadia learned early that attribution keeps you in business, proving to executives why the budget, the team, and the work matter. Seeing “attribution is dead” posts, she built her Attribution Periodic Table to show data modeling, measurement rules, and cross-team alignment as one connected system. In B2B, where budgets are treated like investment portfolios, she uses multi-touch attribution to connect brand and demand to revenue in CFO terms. For her, it's an analytics tool, not a scoreboard, shaped by sequences like her govtech playbook where event conversations plus on-demand webinars moved deals forward. Chain-based and Markov models help her cut noise, drop vanity metrics, and ground decisions in logged, meaningful touches, all anchored in strong marketing operations that make multi-touch attribution something teams actually trust.About NadiaNadia Davis is the VP of Marketing at CaliberMind, where she leads demand generation, ABM, and marketing operations. She is known for building teams from scratch, overhauling martech stacks, and creating data-driven programs that sales teams can act on immediately. With over 15 years in B2B marketing, she has worked across SaaS, IT automation, healthcare tech, and data platforms, consistently delivering measurable growth by aligning marketing execution with revenue goals.Her career includes senior roles at PayIt, Stonebranch, LexisNexis Risk Solutions, Informa, and ND Medica Inc., as well as nearly a decade as an ABM and digital strategy consultant. She has led global campaigns, designed persona-driven targeting, run high-profile industry events, and built marketing programs that continue to deliver pipeline well beyond launch. A former Girls in Tech board member, Nadia combines hands-on technical expertise with the leadership skills to grow both teams and results.The Periodic Table of Marketing Attribution ElementsNadia has worked in revenue marketing long enough to know attribution is a survival tool. In every demand generation and performance role, she carried it like part of her standard kit. It was how she justified headcount, protected budgets, and kept the lights on in her department. Attribution helped her prove progress in a language executives understood.When she took over marketing at CaliberMind, she noticed the volume of “attribution is dead” posts climbing in her feed. The pattern felt familiar. Marketing tactics often get declared obsolete the moment they fail for someone, then replaced with whatever is trending. From her perspective, most of those posts came from SMB marketers moving on after a bad run. Meanwhile, enterprise teams were applying attribution with discipline, pairing it with strong data modeling, and getting measurable results. They simply were not talking about it publicly.That split in sentiment drove her to dig deeper. She wanted to measure the gap between what people were saying and what they were actually doing. The outcome was the State of 2025 Attribution report, anchored by her Revenue Marketing Periodic Table. Nadia built it to show attribution as part of an integrated framework, not a lone tactic. She broke it down into interconnected components:Data modeling that improves accuracy and removes noiseMeasurement frameworks that define terms and keep reporting consistentCross-functional alignment that ensures teams interpret the data the same way"So many things may seem completely disconnected, yet they all come together within a bigger ecosystem."The iceberg metaphor stuck with her. Most marketers focus on the visible metrics, but the real forces driving success are below the surface. Choosing the periodic table format brought this idea into focus. It showed each element as part of a larger system, each with its own role and complexity. Nadia even remembered struggling with chemistry in school, to the point where she once cheated on a test because she could not memorize the valency of certain elements. That frustration helped her appreciate the value of a clear visual framework when dealing with something complicated. The periodic table worked because it grouped related elements, revealed their relationships, and made the whole system easier to navigate.Key takeaway: Build attribution like a connected ecosystem. Pair it with precise data modeling, clear measurement frameworks, and strong cross-team alignment so every metric connects to a broader strategy. Map your system like a periodic table, where each element has a defined purpose and a place in the structure, that way you can spot gaps, diagnose problems faster, and prove impact without relying on surface-level numbers.Why Marketing Teams Face Higher ROI Pressure Than Other DepartmentsMarketing leaders manage one of the most lopsided jobs in business. One half of the work runs on instinct, creativity, and the psychology of memory. The other half is rooted in measurement, analytics, and financial accountability. Nadia points out that most marketers do not come from a statistics-heavy background, yet they are expected to operate as if they did. The pressure is not just to build campaigns that inspire but to show how those campaigns directly affect the bottom line.In B2B, the stakes climb even higher. Sales cycles can drag for months or even years, and the money behind your budget often comes from venture capital or private equity. Those investors see marketing spend as growth capital, not operational overhead. That means they expect a return. Nadia compares it to giving a retirement manager your savings. You would not leave them unchecked. You would want to see exactly how those dollars are working and why certain investments are made.Other departments do not face the same revenue-tied scrutiny. Finance manages operating budgets. Sales has smaller discretionary pools for travel and entertainment. HR spends what it takes to keep the team functioning. None of those groups is routinely asked to tie their activities to closed-won revenue. Marketing is, because its budget is treated as a bet on future growth, not a cost of maintaining the business.The challenge is translating marketing results into terms that matter to the C-suite. Nadia frames it clearly:“You are here because you got money to spend that we invested with you, and we want to have the responsible output from how this money is performing.”But that translation is rarely straightforward. Engagement, recall, and psychological impact are powerful, yet they do not speak the same language as pipeline targets and closed deals. In SaaS and tech, that disconnect is shrinking fast as investor pressure mounts. Marketing leaders who can quantify the financial impact of creative work are the ones who keep their budgets, and their seat at the table.Some people struggle with making decisions without near-perfect certainty, relying on data ...

George Hosfield, VP and GM of home insurance, and Tanner Sheehan, VP and GM of U.S. claims, LexisNexis Risk Solutions discuss how advanced technology, evolving consumer expectations, and smarter partnerships are reshaping home insurance strategies from underwriting to claims.

Cada semana en Onda Cero junto a Agustín Bravo, Sergio Alberto Gama y Sofía Menéndez analizamos la seguridad vial. ¿Cómo saber si eres buen conductor? Hoy traemos una noticia que conecta —literalmente— la forma de conducir con el precio del seguro. Kia Europe se alía con LexisNexis Risk Solutions para estrenar, dentro de la app Kia Connect, una puntuación de conducción basada en riesgo. Para explicarnos cómo funciona tenemos a José Lagunar ¿Qué es exactamente Drive Metrics y por qué supone una “revolución” para el conductor? Drive Metrics es un algoritmo que recoge variables reales del coche —excesos de velocidad, frenadas y aceleraciones bruscas, horarios de circulación, kilómetros anuales— y las transforma en una única puntuación de riesgo. O sea, la app me dice: “José, frenas fuerte diez veces al día, ojo con eso”. Pero ¿qué gano cambiando mis hábitos? Primero, seguridad: los estudios muestran mejoras del 20 % en conducción cuando el usuario recibe feedback continuo. Segundo, ahorro: si el conductor decide compartir su puntuación con las aseguradoras asociadas, éstas podrán ajustar la prima al riesgo real, no a promedios. Un perfil prudente pagará menos. Hablando de compartir datos… suena a “Gran Hermano”. ¿Qué pasa con la privacidad? El RGPD manda. Los datos se anonimizan y normalizan antes de llegar a la aseguradora, y el consentimiento es doble opt-in: solo se ceden cuando el conductor pulsa “sí, quiero compartir”. Además, puede revocar el permiso en cualquier momento desde la app. ¿Esto funciona ya o es un piloto? Arranca este verano en 27 países de la UE más Reino Unido. Técnicamente, basta con que tu Kia disponga de Kia Connect actualizado; la función aparecerá como un módulo más. El algoritmo ya está validado en EE. UU., pero es la primera vez que se integra de forma nativa en una app de fabricante europea. Hasta aquí el programa de hoy del podcast de seguridad vial y educación vial. ¿Quieres escuchar episodios anteriores sobre seguridad en moto? • P138 100 tramos más peligrosos para motoristas https://go.ivoox.com/rf/72292314 • P154 Hugo de 14 años muere en el campeonato Europeo de motociclismo. https://go.ivoox.com/rf/73574655 • P176 Motos sin ITV https://go.ivoox.com/rf/75543112 • P262 Seguridad Vial en moto No me llames paquete https://go.ivoox.com/rf/93733543 • P289 Caídas en quad o moto y la importancia de la equipación adecuada. Seguridad vial Dakar 2023 https://go.ivoox.com/rf/101146657 • P300 Seguridad vial en moto en el Dakar https://go.ivoox.com/rf/101515123 • P327 Seguridad vial en moto, formación conducción, compra de equitación y exigir la retirada de guardarraíles asesinos https://go.ivoox.com/rf/105221622 • P376 seguridad vial en moto, episodio 5 del verano de seguridad en Onda Cero https://go.ivoox.com/rf/114152759 • P470 La seguridad vial en moto a debate https://go.ivoox.com/rf/126752010 • P566 chaleco airbag moto para la atgc https://go.ivoox.com/rf/135729959 • P557 4000 motos en la manifestación motera por la seguridad vial https://go.ivoox.com/rf/134812092 • P601 charla de seguridad vial en la concentración motorista La Leyenda en Cantalejo https://go.ivoox.com/rf/137929200 • P610 motoristas maltratados por Juan Carlos toribio en la concentración La Leyenda https://go.ivoox.com/rf/139115892 • P656 que sucede con la seguridad de los motoristas https://go.ivoox.com/rf/149781060 ¿Quieres escuchar episodios anteriores sobre seguridad en Euro NCAP? • P22 Seguridad infantil en Euro NCAP 2020 https://go.ivoox.com/rf/60410726 • P31 La seguridad infantil de los 7 coches ensayados en Euro NCAP 2020 https://go.ivoox.com/rf/63999896 • P119 En AutoFM hablamos del origen de lo que hoy es Euro NCAP https://go.ivoox.com/rf/70766776 • P192 Hyundai Ioniq 5 en Euro NCAP https://go.ivoox.com/rf/77624794 • P200 El coche más seguro para niños según Euro NCAP https://go.ivoox.com/rf/79810679 • P278 ¿Qué es EuroNCAP? https://go.ivoox.com/rf/97118681 • P320 Seguridad EuroNCAP en el Lexus RX https://go.ivoox.com/rf/104093361 • P325 Cupra en Euro NCAP seguridad made in Spain https://go.ivoox.com/rf/104841125 • P353 Euro NCAP y la seguridad de nuestros vehículos https://go.ivoox.com/rf/111970962 • P413 Etiquetas de seguridad en EuroNCAP https://go.ivoox.com/rf/121984964 • P426 BMW Serie 5 en EuroNCAP https://go.ivoox.com/rf/121989858 • P525 el coche más seguro en euro ncap 2023-24 https://go.ivoox.com/rf/132581951 • P617 euro ncap deepal s07 https://go.ivoox.com/rf/143237685 • P619 Xpeng pasa por Euro NCAP https://go.ivoox.com/rf/143237909 • P621 NIO EL6 en EuroNCAP https://go.ivoox.com/rf/143595669 • P655 Euro NCAP Jaecoo 7 https://go.ivoox.com/rf/149781056 ¿Quieres escuchar episodios anteriores sobre patinetes eléctricos (VMP) y su influencia en la educación vial y seguridad vial? • VMP o los patinetes eléctricos (13-11-2020) https://go.ivoox.com/rf/58970634 • P29 200€ de multa a los patinetes que circulen por la acera (19-1-2021) https://go.ivoox.com/rf/63999858 • P39 El 80% de los accidentados en patinete eléctrico iban sin casco. https://go.ivoox.com/rf/64652023 • P88. En la sección de RiveKids dentro de AutoFM hablamos de atropellos de niños con patinete eléctrico VMP https://go.ivoox.com/rf/68488690 • P134 Tráfico dice que se va a poner duro con patinetes y bicicletas https://go.ivoox.com/rf/71998645 • P205 certificado para VMP y manual de características del patinete eléctrico https://go.ivoox.com/rf/81250012 • P222 Normativa del patinete eléctrico en Onda Cero https://go.ivoox.com/rf/86695954 • P228 El patinete eléctrico no es un juguete en Auto FM https://go.ivoox.com/rf/87765635 • P329 lista de patinetes eléctricos certificados por la DGT https://go.ivoox.com/rf/105222377 • P449 Se prohíbe el patinete eléctrico en el metro de Bilbao https://go.ivoox.com/rf/124482727 ¿Quieres escuchar episodios anteriores sobre cómo la DGT afronta la educación vial y seguridad vial? • P47 La DGT recauda más de un millón de euros al día en multas https://go.ivoox.com/rf/65042824 • P68 2.880 conductores fueron denunciados dos o más veces en un mismo año por no llevar el cinturón de seguridad. https://go.ivoox.com/rf/66793732 • P72 La otra cara del rescate en carretera. DGT https://go.ivoox.com/rf/67030950 • P78 ¿Por qué nos denuncia la DGT en España? https://go.ivoox.com/rf/67470851 • P85 los tribunales anulan la mitad de las multas que pone la DGT. https://go.ivoox.com/rf/68027004 • P189 Cómo adelantar con seguridad https://go.ivoox.com/rf/76818386 • 6 puntos por usar el móvil al volante y más cambios de la DGT. https://go.ivoox.com/rf/60394281 • P383 ¿Hay que abrochar el cinturón de seguridad incluso sin ocupantes en las plazas traseras? https://go.ivoox.com/rf/115775880 • P444 Ocurrencias de la DGT en 2024 https://go.ivoox.com/rf/124103189 • P559 estrategia de país en la seguridad vial https://go.ivoox.com/rf/134812303 • P447 Propuestas de la DGT para bajar fallecidos en carretera https://go.ivoox.com/rf/124482117 • P456 La DGT incumple la promesa de retirar la Ley de tráfico si aumentaban los fallecidos https://go.ivoox.com/rf/124862871 • P494 La DGT frena los cambios del carnet de conducir https://go.ivoox.com/rf/130588417 • P538 En un accidente no se multiplica el peso como dice la DGT https://go.ivoox.com/rf/133370042 • P559 estrategia de país en la seguridad vial https://go.ivoox.com/rf/134812303 • P564 la seguridad en los adelantamientos https://go.ivoox.com/rf/135729856 • P633 La DGT controla a los conductores profesionales https://go.ivoox.com/rf/144450395 • P569 la DGT hace campanas de buenismo con los patinetes https://go.ivoox.com/rf/135730039 ¿Quieres escuchar episodios anteriores del podcast de educación vial y seguridad vial? • P6 Coronavirus y Seguridad Vial https://go.ivoox.com/rf/49513283 • P169 Seguridad vial en Onda Cero https://go.ivoox.com/rf/74292123 • P125 ¿Isofix en un SsangYong Rodius? Y mucha más seguridad vial https://go.ivoox.com/rf/71289331 • P196 Seguridad vial para bebés prematuros y CIPSEVI https://go.ivoox.com/rf/78652365 • P168 Sin ruedas no hay seguridad vial https://go.ivoox.com/rf/74292023 • P182 La educación vial en El Enfoque, Onda Madrid https://go.ivoox.com/rf/76018355 • P7 Mascarillas y guantes son al coronavirus lo que el cinturón de seguridad y los SRI a la violencia vial https://go.ivoox.com/rf/50038459 • P197 Estudio sobre la inseguridad vial en el contenido de las series en Capital Radio https://go.ivoox.com/rf/78897119 • P565 la mayoría de gente no usa el cinturón de seguridad https://go.ivoox.com/rf/135729932 • P561 4 de cada 10 conductores dan positivo en drogas https://go.ivoox.com/rf/134812530 • P541 La DGT no sabe dónde hay más de 650 millones de euros https://go.ivoox.com/rf/133580231 ¿Quieres escuchar episodios anteriores del podcast de seguridad vial en el Dakar? • P290 Lluvia torrencial, helicópteros que no pueden volar y buggies en medio de riadas. Seguridad vial Dakar 2023 https://go.ivoox.com/rf/101146767 • P291. Señalización de accidentes en la carrera más dura del mundo. Seguridad vial Dakar 2023 https://go.ivoox.com/rf/101146815 • P295 Exceso de velocidad, radar, sanción y distancia de frenado. Seguridad vial Dakar 2023 https://go.ivoox.com/rf/101147162 • P297 Muere atropellado por conseguir la mejor foto. Seguridad vial Dakar 2023 https://go.ivoox.com/rf/101514720 • P302 El Dakar 2023 da una lección de seguridad vial. La velocidad no mata, matan otras cosas. Seguridad vial Dakar https://go.ivoox.com/rf/101515334 • P301 Seguridad Vial con Manolo Plaza en el Dakar y en la vida. Seguridad vial Dakar 2023 https://go.ivoox.com/rf/101515325 • P300 La seguridad vial en moto en el Dakar y en las carreteras españolas. Seguridad vial Dakar 2023 https://go.ivoox.com/rf/101515123 • P294 Cansancio y fatiga extrema en competición. Seguridad vial Dakar 2023 https://go.ivoox.com/rf/101147100 • P296 ¿Es más seguro un chasis tubular? Biomecánica del impacto y aceleraciones en la seguridad vial Dakar 2023 https://go.ivoox.com/rf/101514635 • P288 Arco antivuelco o jaula de seguridad. Seguridad vial Dakar 2023 https://go.ivoox.com/rf/100776113 • P293 Hans. Seguridad vial Dakar 2023 https://go.ivoox.com/rf/101146904 • P292. Pos seguridad después de un vuelco o un accidente ¿qué hacer?. Seguridad vial Dakar 2023 https://go.ivoox.com/rf/101146866 • P287 Arnés vs cinturón de seguridad. Seguridad vial Dakar 2023 https://go.ivoox.com/rf/100775999 • P299 Conducir sin luna en la seguridad vial Dakar 2023 https://go.ivoox.com/rf/101515049 • P298 Fallece atropellado un aficionado que estaba viendo el Dakar 2023. Seguridad vial dentro y fuera de la competición https://go.ivoox.com/rf/101514818 • P430 Prologo Dakar 2024, seguridad vial https://go.ivoox.com/rf/122182887 • P438 Etapa 10 Dakar 2024 competición vs vida real en la señalización https://go.ivoox.com/rf/123338733 • P435 Etapa 5 Dakar 2024, la fatiga https://go.ivoox.com/rf/122440640 • P440 Etapa de descanso Dakar 2024 los twit de la DGT https://go.ivoox.com/rf/123339096 • P439 Etapa 11 Dakar 2024 adelantamientos extremos https://go.ivoox.com/rf/123338820 • P436 Atropello de un espectador en el Dakar 2024 https://go.ivoox.com/rf/122440725 • P434 Etapa 4 seguridad jurídica y excesos de velocidad en el Dakar 2024 https://go.ivoox.com/rf/122440464 • P431 Etapa 1 Dakar 2024, espectador atropellado https://go.ivoox.com/rf/122229047 • P432 Etapa 2 Dakar 2024, jaula de seguridad y Carles Falcón https://go.ivoox.com/rf/122229139 • P433 Etapa 3 Dakar 2024, los 3 impactos de un accidente https://go.ivoox.com/rf/122440325 “El verdadero viaje es el que termina como comenzó, con felicidad e inocencia” Feliz viaje hasta el próximo programa. _______________________________________

Cada jueves José Lagunar, de AUTOFM, participa en las mañanas de Onda Cero junto a Agustín Bravo, Sofía Menéndez y Sergio Alberto en el programa Más de uno Madrid Sur. Una funcionalidad inédita en Europa promete unir de forma directa la forma de conducir y el precio del seguro. Kia Europe ha anunciado —en colaboración con LexisNexis Risk Solutions— la llegada a la aplicación Kia Connect de Drive Metrics, un algoritmo capaz de traducir el estilo de conducción de cada usuario en una puntuación de riesgo única. El sistema analiza datos captados por el propio vehículo —excesos de velocidad, frenadas y aceleraciones bruscas, franjas horarias de circulación o kilometraje anual— y los normaliza para ofrecer un “valor” que resume el nivel de riesgo real asociado a un conductor concreto. El primer beneficio es obvio: seguridad. La experiencia en otros mercados indica que los usuarios que reciben retroalimentación continua sobre sus hábitos reducen hasta un 20 % las maniobras de riesgo. Al visualizar en la pantalla del móvil que se realizan, por ejemplo, diez frenazos bruscos al día, muchos conductores rectifican de inmediato y suavizan la conducción. El segundo incentivo es económico. Quienes acepten compartir su puntuación con las aseguradoras asociadas verán su prima ajustada al riesgo real, no a promedios estadísticos; en la práctica, un perfil prudente pagará menos que uno agresivo. La privacidad, sin embargo, sigue siendo prioritaria. Drive Metrics se acoge al Reglamento General de Protección de Datos: la información se anonimiza y normaliza antes de llegar a la compañía de seguros y el conductor debe otorgar un doble consentimiento (“opt-in”) explícito. Además, puede revocarlo en cualquier momento desde la propia app, eliminando así cualquier cesión de datos posterior. La puesta en marcha está prevista para este verano en los 27 países de la UE y en el Reino Unido. El requisito técnico resulta sencillo: disponer de un Kia equipado con la versión actualizada de Kia Connect. El algoritmo, ya validado en Estados Unidos, se integrará como un módulo adicional dentro de la aplicación y, de cumplirse las expectativas de la marca, inaugurará una nueva era en la que la cultura del dato premiará al conductor responsable y reducirá la siniestralidad en carretera.

Recent digital developments show a growing gap between technological innovation and the protections needed to safeguard privacy, autonomy, and society at large. A string of high-profile incidents showcases the systemic vulnerabilities across sectors.Data breaches remain rampant. LexisNexis Risk Solutions, a leading data broker, suffered a breach via a third-party vendor, compromising the PII of over 364,000 individuals. This underscores the inherent risks of outsourcing sensitive data and the challenge of securing even “security-focused” firms.Retail giants like Cartier, Victoria's Secret, Harrods, and Marks & Spencer have been targeted by cyberattacks, exposing customer data and causing disruptions. Notably, Marks & Spencer reported potential losses of up to £300 million. Credential-stuffing attacks, such as the one affecting The North Face, exploit reused passwords from earlier breaches, emphasizing the cascading risks of weak user hygiene.Social media platforms are still vulnerable. A scraping operation exposed data from 1.2 billion Facebook users due to a public API flaw—reaffirming that even mature platforms are prone to exploitation when data is monetizable at scale.Government surveillance is expanding in concerning ways. The U.S. has collected DNA from over 133,000 migrant children—many without criminal charges—and stored it in a national criminal database. This raises major ethical concerns about consent, privacy, and the erosion of legal norms like the presumption of innocence.Brazil's dWallet initiative offers a contrasting vision: enabling citizens to monetize their personal data. While empowering, it also prompts questions about equity, digital literacy, and the unintended consequences of commodifying identity.AI tools are now weaponizing digital footprints. “YouTube-Tools” scrapes public comments and uses AI to infer users' locations, political views, and more—posing risks of harassment and surveillance, despite being marketed for law enforcement.LLMs show serious limitations in sustained, autonomous operations. Simulations involving AI running simple businesses failed dramatically—some models contacted the FBI, others misunderstood basic logic, showing how far AI remains from reliable real-world decision-making.AI ethics research via "SnitchBench" shows that some models will autonomously report unethical behavior, raising questions around AI moral agency and alignment—specifically, when and how AI should intervene in human affairs.Finally, a grave data leak in Russia revealed nuclear infrastructure details through a procurement portal—due to careless document handling. This illustrates that critical security failures often originate not from elite hacks, but from bureaucratic neglect.

Andrew McClanahan, Senior Director at LexisNexis Risk Solutions for Government Relations rejoins for Part Three of the conversation around government program integrity and we tackle the urgent "so what" in today's government assistance landscape — what can agencies actually do to strengthen their fraud, waste, and abuse defenses amid tightening budgets, AI-driven bot attacks, and mounting operational pressures? We also unpack practical, tech-enabled strategies for modernizing fraud prevention frameworks, streamlining verification processes, and improving both customer experience and staff retention.

Andrew McClanahan, Senior Director at LexisNexis Risk Solutions for Government Relations rejoins for Part Two of the conversation around government program integrity and he unpacks the increasing state responsibilities for service delivery and the tough financial balancing acts agencies face while grappling with program reforms, fraud prevention, and privacy protection. We also discuss Medicaid work requirements, SNAP eligibility controversies and the politics of data sharing and we tackle the practical realities and policy debates shaping public assistance programs today.

Andrew McClenahan, Senior Director of Government Relations at LexisNexis Risk Solutions and former program leader at the Florida Department of Children and Families joins the show to dissect the growing concerns surrounding program integrity and fraud mitigation in federal and state benefit programs. We dive into what's happening on Capitol Hill—from executive orders and agency mandates to the shifting dynamics of federal-state collaboration—and discuss the implications of recent USDA guidance on eligibility oversight, performance standards, and funding threats for underperforming states—particularly as pandemic relief funds dry up.

Focusing on whole-person health and addressing social determinants is critical for achieving equitable and accessible healthcare for all.  In this episode, Adam Mariano, President and GM of Healthcare at LexisNexis Risk Solutions, and Sushma Akunuru, Senior Vice President and CIO at Independence Blue Cross, discuss how their organizations are driving change in healthcare. Adam emphasizes the role of data ecosystems and identity management in improving care access and efficiency, while Sushma highlights Independence Blue Cross's commitment to whole-person health and digital transformation. They explore the impact of technology on health disparities, stressing the need for partnerships and a balanced approach to digitalization. Adam warns of privacy risks from uncontrolled digitalization, and Sushma underscores the importance of modernization for better service and accessibility. Tune in and learn why these leaders believe that focusing on social determinants of health and addressing health literacy is key to improving healthcare outcomes! Resources: Connect with and follow Adam Mariano on LinkedIn. Learn more about LexisNexis Risk Solutions on their LinkedIn, Instagram, and website. Follow and connect with Sushma Akunuru on LinkedIn. Discover more about Independence Blue Cross on their LinkedIn, Instagram, and website. Learn more about this video's sponsor, UST Health, on their website.

About Adam Mariano:Adam Mariano is the GM and President of LexisNexis Healthcare. Adam is a technologist, nurse, and attorney, deeply invested in helping healthcare companies build better, more equitable, and unbiased products and services through intentional product development, open interoperability, and reduced health disparities. He brings extensive clinical, technical, and legal experience spanning 20+ years. Adam's legal work is focused on equal access, civil rights, and immigration.About Sushma Akunuru:Sushma Akunuru is a strategic technology leader with expertise in healthcare insurance, wealth management, and banking. As CIO at Independence Blue Cross, she drives digital transformation, modernizing business applications and optimizing IT operations. Previously, she held senior leadership roles at Bank of America and Merrill Lynch, leading wealth management technology and automation strategies. With an MBA from Wharton and a background in computer sciences, she excels in IT strategy, product development, and operational excellence, shaping the future of healthcare and financial services through innovation and digital solutions.Things You'll Learn:80% of clinical outcomes are influenced by factors outside of traditional medical care, like social determinants of health; therefore, a focus on whole-person care and community support is essential for equitable health.No single entity can solve the complex challenges of healthcare disparities. Collaborations between payers, providers, and technology vendors are essential for creating a connected and equitable healthcare ecosystem.Digitalization presents both opportunities and risks. While technology can improve access and convenience, the rapid push toward digitalization can exacerbate health disparities if not implemented thoughtfully, especially for vulnerable populations with limited access to technology or health literacy.Solving large, systemic problems can be easy; healthcare organizations should prioritize achievable improvements to create positive experiences for members.Telehealth is here to stay. The pandemic accelerated its adoption, which now requires careful consideration to ensure that the service remains available to modern consumers. As things return to normal, virtual healthcare or therapy must remain an option.Resources:Connect with and follow Adam Mariano on LinkedIn.Learn more about LexisNexis Risk Solutions on their LinkedIn, Instagram, and website.Follow and connect with Sushma Akunuru on LinkedIn.Discover more about Independence Blue Cross on their LinkedIn, Instagram, and website.Learn more about this episode's sponsor, UST Health, on their website.

What does patient access really mean, and how can we make it better? Adam Mariano, General Manager of Healthcare at LexisNexis Risk Solutions, tackles this question head-on. In this interview, he discusses why patient access is more than just a DEI issue and shares what healthcare organizations can do to remove barriers to care. Plus, he gives a sneak peek into what LexisNexis Risk Solutions is working on to help hospitals and payers improve access with better data and real-time insights. Learn more about LexisNexis Risk Solutions at https://risk.lexisnexis.com/healthcare Find more healthcare marketing stories at https://swaay.health

In this episode, YS Chi speaks with Bill Madison, CEO of our insurance business at LexisNexis Risk Solutions to explore the dynamics within the insurance industry and why premiums keep rising across the board. To understand the challenges consumers and insurance carriers are facing today, Bill takes us back to 2020, right at the beginning of the pandemic. This episode is also available on YouTube at https://youtu.be/PGgi39UtbBE

Justin Baker, AVP of life insurance, LexisNexis Risk Solutions, discusses how the industry is leveraging electronic health records and real-time health insights to enhance underwriting, improve risk assessment, and expand access to coverage.

In this episode, YS Chi speaks with Kimberly Sutherland, vice president of fraud and identity at LexisNexis Risk Solutions. Banks and businesses need to constantly adapt to our need for fast and secure online transactions, while having to detect and stop online fraud. This is a complex task since scammers are increasingly sophisticated and operate as organized networks.  What can businesses do to better protect their customers from fraud? How can biometrics play a role? What does 'risk appropriate friction' look like?  Who is most at risk? This episode is also available on YouTube: https://www.youtube.com/watch?v=xMCKyXVyn-E  

Amy Crawford, Director of Market Planning at LexisNexis Risk Solutions to discuss the increasing fraud in government benefits programs and reveal results from the latest True Cost of Fraud™ Study for SNAP Agencies & Integrated Eligibility Systems (IES). We also talk about the need for legacy service delivery modernization & early fraud detection PLUS what state and federal agencies can do today to fight fraud while optimizing efficiency and experience. 

Do you use a DVI at your shop? Is it certified? If not, get a free DVI certification today and take your shop to the next level! CLICK HERE!This episode of Automotive Repair News Today addresses the Federal Trade Commission's action against General Motors and OnStar for misleading data collection practices, resulting in a proposed settlement to protect consumer privacy. We also highlight the Automotive Aftermarket Charitable Foundation's call for nominations for its 2025 Humanitarian Award, aiming to honor significant community contributions.Want to request a story to be covered? email braxton@automotiverepairnews.com

An academic-turned-practitioner, Michelle Frasher, PhD, CAMS brings over 20 years of subject expertise in geopolitics, finance, terrorism, and data privacy with leadership experience in leading multi-disciplinary teams to build AML/CFT and Sanctions compliance products and services for a global clientele. She is currently the Head of Compliance and Regulatory Strategy at the AI regulatory technology firm, Silent Eight, and previously held key leadership positions at LexisNexis Risk Solutions as Director of Global Content for WorldCompliance, and Sr. Director of Financial Crime Compliance Practice at Moody's Analytics, where she led program implementation, regulatory analysis and engagement, product development, and client consultations on best practices across multiple business lines and sectors. An experienced speaker and author, Dr. Frasher's work has been featured in Harvard Business Review, American Banker, CoinDesk's Consensus, and SWIFT's Sibos, among others. She is an expert with the EU AML/CFT Global Facility on Beneficial Ownership, Privacy and Data Sharing, an external analyst with Oxford Analytica, a Forbes Business Council Member, and a standing member of the Privacy Research Group at the NYU School of Law. Frasher earned a PhD in history focusing on International Political Economy from Texas A&M University, holds multiple MA and BA degrees in political science, history, and foreign languages, and is a Certified Anti-Money Laundering Specialist. In 2014, she was Fulbright-Schuman Scholar to Belgium and Malta (sponsored by the US State Department and European Commission) on US-EU financial data sharing for transatlantic counter-terrorism cooperation. Listen to this insightful RIA episode with Dr. Michelle Frasher about navigating financial crime compliance with AI. Here is what to expect on this week's show: - How Silent Eight uses human-centered and explainable AI to help global banks detect and manage risks related to money laundering, financing terrorism, and sanctions. - How Silent Eight's AI solutions provide a comprehensive audit trail, ensuring transparency and regulatory compliance. - Why it's critical to translate complex regulations into actionable policies and procedures for financial institutions. - How the new AML/CFT regulatory rules for RIAs take effect on January 1st, 2026, with significant implications for the industry. - How the evolving regulatory environment underscores the need for RIAs to enhance their compliance procedures and staff training. Connect with Dr. Frasher: Links Mentioned: https://www.silenteight.com/ X: @_SilentEight LinkedIn: linkedin.com/company/silenteight Learn more about your ad choices. Visit megaphone.fm/adchoices

As an event marketer, you have a lot of responsibility on your plate and a whole company counting on you, but you can only do so much!That's why everything from working across complicated company matrixes to getting executives to engage in your event program are crucial to your success.So we've gathered a panel of past superstars from the show who have years of success under their belts: Nancy Touhill (Director, Global Event Marketing at LexisNexis Risk Solutions), Brittany Lindquist (Director, Marketing Strategy at 8x8), and Hollie Ashby (Manager, Senior Global Events at Akamai Technologies).Together, they'll bounce around what has and is working for them when it comes to:✅ Pushing things forward through heavily matrixed orgs ✅ Getting executives to buy in and actually engage in event programs✅ Winning the trust of partners to drive engagement and amplificationIn this episode, Matt and this powerhouse panel of brilliant women dive into the tactics, tools, and tough questions shaping event marketing today. Tune in and get ready to bring fresh ideas back to your team!Connect With Them:Nancy Touhill: https://www.linkedin.com/in/nancy-touhill-2a419831/  Brittany Lindquist: https://www.linkedin.com/in/brittany-elizabeth-lindquist/ Hollie Ashby: https://www.linkedin.com/in/hollieashby/ Connect With Me:On my LinkedIn: https://www.linkedin.com/in/matt-kleinrock-9613b22b/   On my Company: https://rockwayexhibits.com/     

Matt Stull, director of data science for LexisNexis Risk Solutions, discusses insights from a 2024 Life Insurance Mortality Risk Management Study that examines how integrating medical and behavioral data can improve mortality assessments, expand accessibility, and reduce underwriting biases for underserved populations.

Kim Sutherland, Vice President of Fraud and Identity Strategy at LexisNexis® Risk Solutions joins the show to share her vision for the future of government services when it comes to closing the digital divide while ensuring security & transparency. We also discuss how AI and machine learning can help defeat both mass scale fraudsters and more advanced criminal enterprises effectively and how that translates into strategic value in support of the underserved populations needing to be verified.

Linda Miller, the Former Deputy Director for Pandemic Response Accountability Committee and Founder and CEO of the Audient Group, and Amy Crawford, Director of Market Planning for Fraud and Identity Services at LexisNexis Risk Solutions join the show to discuss the real cost of security threats by uncovering the true impact to residents and government organizations. 

James Lee, Chief Operating Officer for the Identity Theft Resource Center & George Freeman, a Senior Technical Leader for LexisNexis Risk Solutions join the show to uncover emerging threats in the digital identity space that are impacting government agencies and constituents. They also shed light on ways agencies can protect the digital equity of constituents and support their own organizational operations.

Send us a Text Message.In this episode, Darren chats with Jonny Bell, Senior Director, Head of EMEA & UKI Market Planning at LexisNexis Risk Solutions.We uncover a striking revelation from Bell's discussion about LexisNexis's involvement in combating wildlife trafficking. Join us on this insightful journey as we uncover the dynamics of fraud in today's complex world.Highlights:

In this episode, Darren chats with Jason Lane-Sellers, Director, Fraud & Identity EMEA at LexisNexis Risk Solutions.We delve into the realm of fraud, risk, and money laundering with industry an industry expert. In this special edition, we had the privilege of sitting down to unravel the mysteries of fraud detection and prevention. Join us on this insightful journey as we uncover the dynamics of fraud in today's complex world.Highlights:

In this episode, we're talking about evolving fraud trends in retail with Kim Sutherland, Vice President of Fraud and Identity from LexisNexis Risk Solutions. Explore strategies for mitigating fraud risks while maintaining a seamless customer experience. Gain insights from their latest True Cost of Fraud study, which revealed the significant financial impact on businesses globally. Discover how enterprises balance investment in fraud prevention with profitability, leveraging technology and data analytics to effectively detect and combat fraudulent activity. About KimberlyKimberly Sutherland is vice president of fraud and identity strategy at LexisNexis® Risk Solutions. Based in Alpharetta, Georgia, she leads the commercial market strategy for consumer fraud analytics, identity verification, authentication and fraud investigations for LexisNexis Risk Solutions in the U.S. and Canada.Kim joined LexisNexis Risk Solutions in 2006 and has more than 20 years of experience leading business strategy, product management, and professional services.Kim has received multiple recognitions as one of the Top 100 Leaders in Identity, named a Top 50 Women Leader in Software as a Service in 2020, and Cybersecurity Woman of the Year by the Cybersecurity Excellence Awards in 2021, 2022 and 2023.Kim serves on the boards of the Identity Theft Resource Center and Women in Identity and represents LexisNexis Risk Solutions in the Better Identity Coalition and the Open Identity Exchange (OIX). Sutherland is a graduate of Vanderbilt University and Otterbein University. About MichaelMichael is the president and founder of M.E. LeBlanc & Company Inc, a senior retail advisor, keynote speaker and media entrepreneur. He has been on the front lines of retail industry change for his entire career. He has delivered keynotes, hosted fire-side discussions and participated worldwide in thought leadership panels, most recently on the main stage in Toronto at Retail Council of Canada's Retail Secure conference with leaders from The Gap and Kroger talking about violence in retail stores, keynotes on the state & future of retail in Orlando and Halifax, and at the 2023 Canadian GroceryConnex conference, hosting the CEOs of Walmart Canada, Longo's and Save-On-Foods Canada. Michael brings 25+ years of brand/retail/marketing & eCommerce leadership experience with Levi's, Black & Decker, Hudson's Bay, Pandora Jewellery, The Shopping Channel and Retail Council of Canada to his advisory, speaking and media practice.Michael also produces and hosts a network of leading retail trade podcasts, including the award-winning No.1 independent retail industry podcast in North America, Remarkable Retail, Canada's top retail industry podcast; the Voice of Retail; Canada's top food industry and the top Canadian-produced management independent podcasts in the country, The Food Professor, with Dr. Sylvain Charlebois. Rethink Retail has recognized Michael as one of the top global retail influencers for the fourth year in a row, Coresight Research has named Michael a Retail AI Influencer, and you can tune into Michael's cooking show, Last Request BBQ, on YouTube, Instagram, X and yes, TikTok.Available for keynote presentations helping retailers, brands and retail industry insiders explaining the current state of the retail industry in Canada and the U.S., and the future of retail.

In this episode, Darren chats with Vincent Gaudel, Financial Crime Compliance Expert at LexisNexis Risk Solutions.From money laundering to fraud, the complexities of regulatory controls and compliance measures require constant vigilance and adaptation. In a recent podcast, financial crime expert Vincent sheds light on the intricate landscape of regulatory frameworks and the evolving challenges faced by industries worldwide.Highlights:

The Equality Conversation podcast with bestselling author Joy Burnford explores what we can all do to champion gender equality at work. Each episode offers inspiration, stories and practical solutions from business leaders and experts from around the world. Achieving gender balance at work isn't about fixing the women, it's about changing the system to enable the retention and progression of women in the workplace. So, if you're looking for insights, guidance or advice on how to improve gender equality in your organisation, grab a cuppa, go for a walk, or escape for a while and join us for today's conversation.It is a pleasure to welcome Dean Curtis as my guest today. Dean is CEO of LexisNexis Risk Solutions – Data Services, and has been recognised for the fourth year in a row on the HERoes role model list, a testament to the great work he and his team are doing to promote inclusion. He joins me today to talk about his passion for diversity and some of the initiatives that have helped create an inclusive culture within the businesses he leads.

It's old home week for Moira as she catches up with former Modoer Jennifer Close, Marketing Director for LexisNexis Risk Solutions. Listen in as they talk about building a career, both agency and client-side. They cover product marketing, the surprising value of being a generalist, and cultivating mentor relationships and professional networks.Support the show: https://www.nick-constantino.com/See omnystudio.com/listener for privacy information.

In this weeks episode Vincent has a chat with John McWilliams from LexisNexis Risk Solutions, about his meteoric rise in the marketing world, and how he leverages consumer data to provide both marketing, and risk management services for his clients.

Geraldine Fleming, financial task force manager at United for Wildlife and Jonny Bell, director, EMEA, LexisNexis Risk Solutions explain how banks around the world are helping to catch criminals who illegally mutilate, kill and sell rhinoceroses, elephants, donkeys and other animals.

David Zona, vice president and general manager, LexisNexis Risk Solutions, discusses new virtual inspection technology that's making the data collection process faster, easier and more accurate for risk assessment.

Host Matt Fisher is joined by Adam Mariano, President and GM at LexisNexis Risk Solutions Healthcare. They discuss defining equity and access issues in healthcare; intersection of laws with health equity; positive impacts driven by laws and regulations; opportunities for driving engagement and support. To stream our Station live 24/7 visit www.HealthcareNOWRadio.com or ask your Smart Device to “….Play Healthcare NOW Radio”. Find all of our network podcasts on your favorite podcast platforms and be sure to subscribe and like us. Learn more at www.healthcarenowradio.com/listen

Event marketers are given a lot of responsibility (often >50% the marketing budget!), and expected to juggle multiple roles, but we've learned one thing they all wish to get more: mentorship.That's why we're ECSTATIC to host this panel of global events management rock stars to share their wisdom with you (and amongst themselves) about:✅ What they are trying to accomplish in 2024✅ How they are currently working on their career✅ What helped them get to where they areWhen we thought of building a community from a podcast for and by event marketers, a panel like this was a big goal.Matt is joined by Jon Wolff, the Global Events Manager (SSG) at Lenovo, and he's also reunited with Nancy Touhill, who serves as the Director of Global Event Marketing at LexisNexis Risk Solutions, and Tavar James, the Senior Director and Global Head of Field Marketing and Events at Riskified.Don't miss out on this insightful conversation!Connect With ThemNancy Touhill: https://www.linkedin.com/in/nancy-touhill-2a419831/ Tavar James: https://www.linkedin.com/in/tavarjames/ Jon Wolff: https://www.linkedin.com/in/jondwolff/ Connect With MeOn my LinkedIn: https://www.linkedin.com/in/matt-kleinrock-9613b22b/    On my Company: https://rockwayexhibits.com/     

In this episode, Adam Rarick-Varner, Sr. Director of Healthcare Strategy at LexisNexis Risk Solutions, & Ken Walters, SVP & COO at Community Care Plan, discuss solving data decay to improve awareness & access for Medicaid members.

Oh wow do we have a big one here! On this episode Jordan sits down with Kim Sutherland who is the VP of Fraud & Identity Strategy at LexisNexis Risk Solutions to discuss what behavioral biometrics are and clear up some confusion about the term. She shares the LNRS approach to the concept with their acquisition on Behaviosec in 2022 and how behavioral biometrics can shape the future of fraud fighting in a number of ways. So lucky to have her on the show!  Enjoy!   Kim Sutherland: https://www.linkedin.com/in/ksutherland365/ LexisNexis Risk Solutions: https://risk.lexisnexis.com/ ------ Today we also welcome Spec back as the Q4 Sponsor!  With the holiday cycle fast approaching, we never know what the fraudsters next scheme will be.  With Spec and their patented no code orchestration platform, you can be ready for them this season with full coverage and visibility into the entire customer journey with the ability to collect data, deploy in any tech stack and connect to any solution to answer their attacks such as calling 3rd party APIs,  building logic and workflows, all with the ability to take action anywhere in the entire customer journey!   Please visit www.specprotected.com to learn more and schedule a demo to make your holidays a little more jolly!   

One of the most exciting things about working in emerging markets is the opportunity to leap frog old systems - a tool that once had a cutting edge is now an anchor, and to be free of it a means to be nimble.Now, I'm not suggesting traditional data has reached the point of being an anchor, but markets rich with it have created fully developed ecosystems that may be stifling innovation on other alternative data fronts.This is why it was so exciting for me to be given a chance to see what's happening in Latin America, a region that, by and large, fixing gaps in traditional with new and varied alternative data experiments.I'm spoke to Santiago Espinoza, LexisNexis's Director of Market Planning for LATAM, to learn more.You can find LexisNexis Risk Solutions at: https://risk.lexisnexis.com/They're also on LinkedIn at https://www.linkedin.com/company/lexisnexis-risk-solutions/Santiago is also on LinkedIn at https://www.linkedin.com/in/santiago-espinoza-6385baI am on LinkedIn, of course, so feel free to send me a connection request there: https://www.linkedin.com/in/brendanlegrangeMy action-adventure novels are on Amazon, some versions even for free, and my work with ConfirmU and our gamified psychometric scores is at https://confirmu.com/ and on episode 24 of this very show https://www.howtolendmoneytostrangers.show/episodes/episode-24If you have any feedback or questions, or if you would like to participate in the show, please feel free to reach out to me via the contact page on this site.Keep well, Brendan Hosted on Acast. See acast.com/privacy for more information.

https://youtu.be/GQHutNQVLgwhttps://open.lbry.com/@NaomiBrockwell:4/Data-Brokers:bData brokers know a lot about us. They silently harvest any information they can find, by purchasing information, using trackers, scraping social media, ingesting data breaches.They compile this information into databases, and sell access so that others can sift through the most private and sensitive areas of our lives. In this video we pull back the curtain on a largest player in this industry - LexisNexis Risk Solutions, and talk about their giant contracts to sell data to governments.00:00 Data Brokers01:53 LexisNexis Risk Solutions04:17 How Your Data is Collected07:01 Risk to Civil Liberties11:16 Let's stop normalizing surveillance!12:25 Lawsuits and Investigations12:54 What Can We Do15:20 Proactive Steps You Can Take TODAYData is the new currency. Let's take back control of our information, and make more conscious choices about the technology we use.The future has not yet been written -- let's write one where privacy prevails and the balance of power lies with the individual. Let's fight against the creeping normalization of surveillance in our lives.Brought to you by NBTV team members: Reuben Yap, Lee Rennie, Cube Boy, Will Sandoval and Naomi BrockwellSpecial Thanks to Ghost Exodus for sharing his expertise!https://twitter.com/ExodusGhostTo support NBTV, visit https://www.nbtv.media/support(tax-deductible in the US)NBTV's new eBook out now!Beginner's Introduction To Privacy - https://amzn.to/3WDSfkuBeware of scammers, I will never give you a phone number or reach out to you with investment advice. I do not give investment advice.Visit the NBTV website:https://nbtv.mediaSupport the show

On this episode of the podcast, we are talking about how to classify social determinants of health data. Diana Zuskov is the Associate Vice President of Healthcare Strategy for LexisNexis Risk Solutions, responsible for strategic development of patient engagement, health equity, research, and real-world data portfolios. Resources: eBook⁠: https://hlthanalyticinsights.gumroad.com/l/healthinformatics Z-code utilization: https://drive.google.com/file/d/1vEsh0wc5niLLVvOV3xCJViqZa43ItKG5/view CMS Health Risk Needs Screener: https://innovation.cms.gov/files/worksheets/ahcm-screeningtool.pdf Welcome to the Health Analytic Insights Podcast. This podcast is ALL about creating a community of like-minded individuals who are passionate about the field of health informatics. I hope to share information and advice in topics such as health analytics, digital health, biomedical engineering and data visualization in healthcare and in exchange I would love to hear from you DEAR listener about your experience and interest in this field, you can drop me a line at ⁠⁠healthanalyticinsights@gmail.com⁠⁠. Sign up to the newsletter and get your FREE guide to starting your career in health informatics ⁠⁠here⁠⁠.   DISCLAIMER: The views expressed on this podcast are my own and do not reflect those of people, organizations or institutions that I might be associated with in a professional capacity, unless explicitly stated. The views expressed by the guests on this show are their own and may or may not reflect those of people, organizations or institutions that I might be associated with in a professional capacity, unless explicitly stated.

Today we delve into the fascinating world of experiential marketing strategies across diverse sectors—agencies, associations, and brands.In this captivating discussion, we are joined by Nancy Touhill, the Global Head of Event Marketing at LexisNexis Risk Solutions. Nancy brings a wealth of experience to the table, having worked across multiple domains throughout her career. From her agency roots to her association involvement, and now spearheading event marketing for a brand, she offers an invaluable perspective.Gain unique insights into how these entities approach event marketing, discover the key differentiators, and unlock the secrets to success in this dynamic industry.What she discussed with Matt:- How her career path shaped her ability to thrive in the fast-paced event marketing industry- The crucial relationship between events, marketing and sales- Evaluating strategy on a case-by-case basis- Key takeaways from her previous roles- And much more!Tune in to this episode of “Event Marketing: Redefined” that's sure to inspire and enlighten!Connect with Nancy:On her LinkedIn: https://www.linkedin.com/in/nancy-touhill-2a419831/ Connect with Me:On my LinkedIn: https://www.linkedin.com/in/matt-kleinrock-9613b22b/On my Company: https://rockwayexhibits.com/

We're delighted to have Cole Winans joining us this week, serving as the Vice President and General Manager of Property Solutions at LexisNexis® Risk Solutions. LexisNexis® Risk Solutions equips customers with advanced decision-making tools and solutions, merging public and industry-specific content with cutting-edge technology and analytics, enabling them to assess and predict risks while optimizing operational efficiency. Tune in as Rob connects with the former CEO and Founder of Flyreel to discuss his new position as VP and GM of Property Solutions at LexisNexis® Risk Solutions. Don't miss their engaging conversation on Cole's experiences, his entrepreneurial journey from launching a startup to being acquired, and his current responsibilities at LexisNexis®. This insightful discussion is a must-listen for founders and startup executives alike. Like what you hear on FNO: InsureTech? Know someone who would be a great guest for the podcast? Let us know: Email us at almoss@alacritysolutions.com.

A 2022 report from the CFPB titled Buy Now, Pay Later: Market trends and consumer impacts noted that from 2019 to 2021, the dollar volume of BNPL originations through five lenders surveyed grew by 1,092 percent, from $2 billion to $24.2 billion. BNPL adoption continues, not just in the US but globally, making it one of the most watched payment methods in the world.  BNPL's rapid ascent has raised questions about its use: Who is choosing to use BNPL? Is it helpful or harmful to consumers' credit and overall financial well-being? Does it improve financial inclusion? Is it displacing other forms of payment at checkout? A quick online search leads to mixed data points and inconsistent findings, often based on modest sample sizes and extrapolations. To answer these questions, we sat down with Kristin Carlson, Global Products and Analytics Data Scientist, and Zach Tondre, Director of Credit Risk Market Planning at LexisNexis Risk Solutions, who conducted a longitudinal study to obtain insight into these and other questions.  

On this episode of Conversations on the Creek, Rob Savitsky and Mathew Stordy chat with Tanner Sheehan of LexisNexis Risk Solutions about optimizing the auto claims customer experience.   We kick off the show by asking Tanner about some of the key takeaways from his whitepaper on U.S. auto claims trends, which provides insights into consumers' perception of the claims experience and the reasons why some consumers opt to switch or consider switching auto insurers while others do not.   From there, we had a lively discussion around some of the emerging data sources that are helping propel insurers to reduce time to close claims, and the varying levels of sophistication for how insurers are adopting 3rd party data to improve customer experience.   We then dive into chatting about connected cars and future opportunities for insurers to leverage crash detection data and other telematics when an accident happens.   Finally, we close out the show with Tanner providing his future vision for how he sees auto insurers using data and analytics in their core claims systems.    You can find Tanner's auto claims trends white paper by visiting https://propertycasualty360.tradepub.com/free/w_lexi83//.   To learn about our ten integrations with LexisNexis Risk Solutions, go to https://www.duckcreek.com/content-exchange/ and use the filter for “LexisNexis”.   Be sure to check out all our other episodes and follow us on Apple Podcasts, Spotify, and visit duckcreek.com/podcasts. 

Since inventing the modern form of private mortgage insurance in 1957, MGIC has insured more than 13.5 million mortgage loans. With innovative products, tools and strategies that help customers solve problems and fuel growth, MGIC is a true partner to lenders. Explore tools and solutions to boost your business at mgic.com/boost. 

Amy welcomes Shelley Jeffcoat, the Director Employer Brand/Architect of Values and Culture (Employee Value Proposition) at LexisNexis Risk Solutions, to the Including You podcast to engage in a discussion centered around employee experience. Connect with Shelley on LinkedIn. https://bit.ly/3ZsqfkB Including You is brought to you by Lead at Any Level. Learn more about them on their website. http://bit.ly/2lPvOMM Learn more about Pfizer on their website. https://bit.ly/2TTtZiZ Listen to Pfizer's "Science Will Win" podcast. https://bit.ly/3u3uoxW

In this show in association with LexisNexis Risk Solutions – our expert host, David M. Brear , is joined by some great guests to ask: “Is the future of AML and fighting financial crime about investing in people, or automation?” With the current climate of economic downturns, global conflict, and international sanctions - fighting financial crime has never been tougher. But is the answer better equipping humans to spot the signs of financial crime, or creating more sophisticated systems through machine learning? We discuss the current challenges, the role of orchestration, and more! This week's guests include: Eddie Vaughan, Sales Director, LexisNexis Risk Solutions Dan Argent, Head of Financial Crime and MLRO, GB Bank. Jessica Cath, Head of Financial Crime Project Delivery, FINTRAIL This episode is sponsored by LexisNexis Risk Solutions LexisNexis® Risk Solutions harnesses the power of data and advanced analytics to provide insights that help businesses and governmental entities reduce risk and improve decisions to benefit people around the globe. Leveraging automation and machine learning from the ground up, the LexisNexis® RiskNarrative™ platform, as recognised by Gartner, is a smart, configurable financial crime and fraud lifecycle management solution enabling businesses to seamlessly manage all customer journeys within a simple, no-code integration. For more infomation, visit risk.lexisnexis.co.uk (https://risk.lexisnexis.co.uk/) Fintech Insider by 11:FS is a podcast dedicated to all things fintech, banking, technology and financial services. It's hosted by a rotation of 11:FS experts including David M. Brear, Ross Gallagher, Benjamin Ensor, and Kate Moody - as well as a range of brilliant guests. We cover the latest global news, bring you interviews from industry experts or take a deep dive into subject matters such as APIs, AI or digital banking. If you enjoyed this episode, don't forget to subscribe and please leave a review Follow us on Twitter: @fintechinsiders where you can ask the hosts questions, or email podcasts@11fs.com! Special Guests: Dan Argent, Eddie Vaughan, and Jessica Cath.