ReThink Productivity Podcast

Send us a textSue and Simon explore key retail trends reshaping operations: loyalty-based deep discounts, data-driven opening hours optimization, and the challenges of tech fragmentation for managers. Each trend reveals how retailers are balancing cost pressures with customer experience in an increasingly complex operational landscape. • Loyalty programs now offering "deep cuts" exclusively to members rather than broad price reductions• Promotional displays featuring loyalty prices create inventory management challenges when offers end• Data science and AI replacing gut-feel decisions about when to open and close• Managers struggling with fragmented technology, often needing to access five different systems for daily KPIsJoin us for our 10th Productivity Forum on 11th September at Birmingham International Conference Centre. With over 150 registered attendees, innovation showcases, speakers, panels, and networking opportunities, it promises to be our biggest and best event yet. #theproductivityexpertsRegister for the 2025 Productivity ForumFind us in the Top 50 Productivity PodcastsConnect to Simon on LinkedInFollow ReThink on LinkedIn

Send us a textGail, Rethink's Project Coordination Manager, reveals the secrets behind planning and delivering successful productivity projects across diverse industries and time zones.• Communication, proven planning processes, and a professional team of work-study engineers are Gail's "secret weapons" for keeping projects on track• Project setup involves three key steps: initial planning with clients, detailed scheduling, and ongoing support throughout the project• ReThink adapts its core project planning principles across industries from retail and hospitality to pharmacies and cruise ships• Matching analysts to projects considers previous experience, industry knowledge and geographical location• Client collaboration is crucial - quality setup conversations, clear communication channels and briefing on-site teams ensures smooth project delivery #theproductivityexpertsRegister for the 2025 Productivity ForumFind us in the Top 50 Productivity PodcastsConnect to Simon on LinkedInFollow ReThink on LinkedIn

Send us a textDiane Wehrle CEO at Rendle Intelligence and Insights joins Simon for their monthly chat about footfall trends and shopping behaviours from March to April 2025. Consumer confidence has taken a hit as Easter trading results reveal ongoing caution, with the GFK Index dropping from -19 in March to -23 in April 2025. Despite footfall increasing by 7.2% in April year-on-year, the combined March-April period showed minimal growth of just 0.2% when accounting for Easter timing differences.• Consumer confidence dropped across most age groups except 25-34 year olds• Retail parks saw 2.7% footfall increase while shopping centres declined by 0.7%• High street sales dropped 2.2% over the March-April period• Fashion sales down 5% in the first four months of 2025• Clothing and footwear prices decreased 0.4% in April, suggesting retailer discounting• Overall inflation rose to 3.5%, driven by housing, utilities and communication costs• National Living Wage and NI increases took effect end of April, adding pressure to retailers• Recent cyber attacks on retailers highlight security vulnerabilities and potential additional costs• PWC research suggests declining consumer sentiment typically precedes behavioural changes by six months #theproductivityexpertsRegister for the 2025 Productivity ForumFind us in the Top 50 Productivity PodcastsConnect to Simon on LinkedInFollow ReThink on LinkedIn

Send us a textDiscover the intricate costs associated with employee turnover and how they impact your business. Join us as we dive deep into the hidden implications and strategies for retention with Helen Seale founding partner at WH People• Understanding the alarming rise in post-pandemic turnover rates• Exploring the hidden costs beyond recruitment• The importance of effective training and onboarding for new employees• Strategies for creating a more engaging workplace culture• The role of leadership in employee retention #theproductivityexpertsRegister for the 2025 Productivity ForumFind us in the Top 50 Productivity PodcastsConnect to Simon on LinkedInFollow ReThink on LinkedIn

Send us a textSimon Hedaux, co-founder of Rethink Productivity, shares his expertise on implementing simple, actionable solutions to common workplace productivity challenges. Drawing from over 20 years of experience from the shop floor to productivity consultancy, Simon reveals how businesses can achieve quick wins through data-driven insights and practical process improvements.Understanding business operations through accurate, up-to-date data is fundamental to productivity improvementSmall changes like optimising stock placement or redesigning store layouts can yield significant efficiency gainsA retailer saved over £500,000 annually by simply redesigning till receiptsFuture productivity advances will focus on "intelligent stock" using video analytics and smart technologiesThe right work must be done by the right role at the right cost - expensive leaders shouldn't be performing basic tasksProductivity improvement is an ongoing process, not a one-time projectListen to Episode 2 and Discover the People Powering Productivity. #theproductivityexpertsRegister for the 2025 Productivity ForumFind us in the Top 50 Productivity PodcastsConnect to Simon on LinkedInFollow ReThink on LinkedIn

Send us a textFocusing on the fundamental aspects of successful tech implementations, we explore the importance of team composition, data readiness, and fostering change within organizations with Paul Karnowski founding partner at WH People• Importance of having a dedicated project manager• Effective data preparation is crucial for success• Need for quick decision-making and transparency• Emphasising collaboration between vendors and internal teams• Cultivating an organisational culture that embraces change #theproductivityexpertsRegister for the 2025 Productivity ForumFind us in the Top 50 Productivity PodcastsConnect to Simon on LinkedInFollow ReThink on LinkedIn

Send us a textCreating a vibrant workplace culture is essential for driving employee engagement and business success. Wendy Muirhead founding partner at WH People discusses the interplay between culture, visibility, and technology, emphasising the need for organisations to invest in their people while simplifying processes through effective Workforce Management (WFM).• Exploration of workplace culture's impact on engagement • Wendy's journey in establishing WH People • The role of leadership in cultivating organizational culture • Challenges of maintaining culture in larger businesses • Importance of communication and clarity of vision • Benefits of Workforce Management technology • AI's influence on Workforce Management and employee engagement • Interrelation between culture, productivity, and retention • Investment in people as a strategic business imperative #theproductivityexpertsRegister for the 2025 Productivity ForumFind us in the Top 50 Productivity PodcastsConnect to Simon on LinkedInFollow ReThink on LinkedIn

Send us a textDiane Wehrle CEO at Rendle Intelligence and Insights joins Simon for their monthly chat about footfall trends and shopping behaviours from February to March 2025, focusing on the impact of Easter timing differences on year-over-year comparisons. The conversation explores how footfall, consumer confidence, and inflation metrics are painting a complex picture of the retail landscape with some sectors showing signs of recovery despite challenging conditions• Footfall into stores down 5.4% overall and 4% in high streets (comparing non-Easter March 2025 vs Easter March 2024)• Food and drink spending dropped 6.3% this March compared to a 9.8% increase last March during Easter• Fashion sector showing signs of recovery with only a 2.7% decline, better than February's 7.4% drop• Grocery spending decreased by 5.4% versus a 3.5% rise last March due to Easter timing• Consumer confidence slightly improved from -20% to -19%, with better outlook on general economic situation• Inflation dropped to 2.6% in March (from 2.8% in February), with clothing at just 1.1% inflation• Hospitality remains challenging with high inflation at 4.22%, affected by labour costs and minimum wage increases• Upcoming National Insurance payment increases likely to impact businesses and consumer spending patterns• Next month's data will show the combined impact of the Easter shift and provide clearer year-over-year comparison #theproductivityexpertsRegister for the 2025 Productivity ForumFind us in the Top 50 Productivity PodcastsConnect to Simon on LinkedInFollow ReThink on LinkedIn

Send us a textThe ReThink team shares fresh insights from the Retail Technology Show 2025 at the Excel in London, where AI applications in retail have evolved beyond marketing buzzwords to practical implementations in forecasting, computer vision, and data mining.• AI usage becoming more sophisticated with specific applications rather than just marketing claims• Computer vision technology now identifying shoplifting, tracking store traffic, and creating heat maps of customer movement• Surprising amount of cash handling technology despite declining cash transactions• RFID innovations eliminating manual scanning with fixed readers tracking merchandise throughout stores• Footfall tracking systems can detect mobile phones even when powered off• Stock management systems now prompting intelligent markdowns to reduce waste• Employee communication platforms continuing to evolve for frontline worker engagement• Notable absence of customer experience measurement technologies and concrete ROI metricsJoin us for our upcoming forum on September 11th in Birmingham featuring an innovation lounge with exciting tech partners, and catch us at NRF Europe in Paris the following week. #theproductivityexpertsRegister for the 2025 Productivity ForumFind us in the Top 50 Productivity PodcastsConnect to Simon on LinkedInFollow ReThink on LinkedIn

Send us a textThis episode of ReThink revealed focuses on how workload modelling can empower businesses to optimise their workforce effectively. • Introduction to workload modelling and its significance • Karen's journey in becoming an expert in the field • Importance of accurate data in building a successful model • Real-world examples showcasing the impact of labour models • Karen's top tips for maintaining workload models • Introduction to ReBudget: A new cloud-based solution for modelling • Differences between Excel-based and cloud-based approaches • Empowering clients through continuous learning and support #theproductivityexpertsRegister for the 2025 Productivity ForumFind us in the Top 50 Productivity PodcastsConnect to Simon on LinkedInFollow ReThink on LinkedIn

Send us a textSue and Simon discuss Chapter 11 - AI from their book "Every Second Counts: How to Achieve Business Excellence, Transform Operational Productivity, and Deliver Extraordinary Results." Don't forget to register for the Productivity Forum 2025 #theproductivityexpertsRegister for the 2025 Productivity ForumFind us in the Top 50 Productivity PodcastsConnect to Simon on LinkedInFollow ReThink on LinkedIn

Send us a textDiane Wehrle CEO at Rendle Intelligence and Insights joins Simon for their monthly chat about footfall trends and shopping behavioursConsumer spending remains cautious as footfall stays flat across UK retail channels, rising just 0.2% in February compared to last year. Retail sales grew by only 1.1% while in-store non-food sales actually declined by 1%, revealing continued economic uncertainty despite some positive indicators.• Retail parks performed best with a 2% footfall increase, while high streets and shopping centres saw just 0.1% growth• All five major high street sectors (fashion, food/drink, general retail, grocery, health/beauty) experienced sales declines in February• Fashion continues struggling with a 7.4% sales drop, while household goods showed improvement with 4.7% growth• Fewer people are shopping (transactions down 8.1%, customer numbers down 6.7%), but those who do spend are spending more per visit (ATV up 2.9%)• Consumer caution likely driven by lingering economic uncertainty, interest rates, upcoming National Living Wage increases, and global political factors• Savings rates reached 10% - highest since the pandemic - despite wage growth of 5.9% outpacing inflation• Upcoming holiday season may further impact retail spending as consumers prioritize leisure experiences over material purchases #theproductivityexpertsRegister for the 2025 Productivity ForumFind us in the Top 50 Productivity PodcastsConnect to Simon on LinkedInFollow ReThink on LinkedIn

Send us a textThis is what happened when I gave Notebook LM a copy of our book 'Every Second Counts' and used the interactive mode to be part of the conversation Simon thinks it is amazing, have a listen  #theproductivityexpertsRegister for the 2025 Productivity ForumFind us in the Top 50 Productivity PodcastsConnect to Simon on LinkedInFollow ReThink on LinkedIn

Send us a textDiane Wehrle CEO at Rendle Intelligence and Insights joins Simon for their monthly chat about footfall trends and shopping behavioursAs the economic landscape shifts, we explore the paradox of increasing footfall yet declining sales in retail. With consumer confidence waning amidst inflation concerns and upcoming wage increases, businesses must adapt creatively to thrive in uncertainty• Retail footfall rises by 6.6%, but sales fall by 3.2%  • Consumer confidence drops to minus 22 index score  • Inflation currently at 3%, affecting food and hospitality sectors  • Anticipated increases in National Insurance could impact businesses  • Average transaction values rise despite lower foot traffic  • Focus on innovation over cost-cutting for retail success  • February typically a slow month; preparing for changes needed  • The importance of retaining loyal customers emphasized #theproductivityexpertsRegister for the 2025 Productivity ForumFind us in the Top 50 Productivity PodcastsConnect to Simon on LinkedInFollow ReThink on LinkedIn

Send us a textSue and Simon discuss Chapter 10 - How can I budget better? from their book "Every Second Counts: How to Achieve Business Excellence, Transform Operational Productivity, and Deliver Extraordinary Results." Don't forget to register for the Productivity Forum 2025 #theproductivityexpertsRegister for the 2025 Productivity ForumFind us in the Top 50 Productivity PodcastsConnect to Simon on LinkedInFollow ReThink on LinkedIn

Send us a textDiane Wehrle CEO at Rendle Intelligence and Insights joins Simon for their monthly chat about footfall trends and shopping behaviours. They cover:Footfall trends from November to December 2024 covering the big festive periodA review of 2024A look at the year ahead #theproductivityexpertsRegister for the 2025 Productivity ForumFind us in the Top 50 Productivity PodcastsConnect to Simon on LinkedInFollow ReThink on LinkedIn

Send us a textDiscover the future of retail with Simon Shankster, Director of Sales for EMEA at Focal Systems. With a keen focus on computer vision and AI, Simon shares his passion for enhancing efficiency through cutting-edge tools such as battery-powered on-shelf cameras. Hear how these advancements are not only bridging stock gaps but also revolutionising inventory management, all while upholding privacy standards. Simon provides an insider's look into how Focal Systems is reshaping the retail landscape by addressing key challenges such as loss prevention and staffing, paving the way for a more efficient and productive retail environmentIn a world where effective stock management is crucial, our conversation dives into the competitive edge technology can provide to retailers. Learn how savvy tech solutions can boost shelf availability and drive sales while minimising waste, as proven by successful implementations in UK supermarkets. Simon outlines a vision of streamlined operations and rapid scalability, offering a glimpse of a promising, tech-enhanced retail future #theproductivityexpertsRegister for the 2025 Productivity ForumFind us in the Top 50 Productivity PodcastsConnect to Simon on LinkedInFollow ReThink on LinkedIn

Send us a textDiane Wehrle CEO at Rendle Intelligence and Insights joins Simon for their monthly chat about footfall trends and shopping behaviours. They cover:Footfall trends from October to November 2024 #theproductivityexpertsRegister for the 2025 Productivity ForumFind us in the Top 50 Productivity PodcastsConnect to Simon on LinkedInFollow ReThink on LinkedIn

Send us a textSue and Simon discuss Chapter 9 - Is the projected saving real? from their book "Every Second Counts: How to Achieve Business Excellence, Transform Operational Productivity, and Deliver Extraordinary Results."  #theproductivityexpertsRegister for the 2025 Productivity ForumFind us in the Top 50 Productivity PodcastsConnect to Simon on LinkedInFollow ReThink on LinkedIn

Send us a text2 months on from the first attempt of feeding Notebook LM 2 ReThink documents to produce its Podcast, we are back with number 2. We wanted to see how the technology had progressed. Let us know what you thinkThis whole episode was generated by AI using Notebook LM. No more info than that, listen and be amazed  #theproductivityexpertsRegister for the 2025 Productivity ForumFind us in the Top 50 Productivity PodcastsConnect to Simon on LinkedInFollow ReThink on LinkedIn

Send us a textDiane Wehrle CEO at Rendle Intelligence and Insights joins Simon for their monthly chat about footfall trends and shopping behaviours. They cover:Footfall trends from September to October 2024Outlook for the next few months #theproductivityexpertsRegister for the 2025 Productivity ForumConnect to Simon on LinkedInFollow ReThink on LinkedIn

Send us a textSue and Simon discuss Chapter 8 - How do I find my next set of Productivity improvements? from their book "Every Second Counts: How to Achieve Business Excellence, Transform Operational Productivity, and Deliver Extraordinary Results."  #theproductivityexpertsRegister for the 2025 Productivity ForumConnect to Simon on LinkedInFollow ReThink on LinkedIn

Send us a textUnlock the secrets to navigating the recent economic shifts with us as we dissect the impacts of the recent budget. Discover how the 6.7% rise in national minimum wage, cessation of Covid-era business rate relief, and increased employer national insurance contributions are rewriting the playbooks for retail and hospitality industries. These sectors, which are heavily reliant on national minimum wage workers, face a unique set of challenges. Businesses are bracing for recruitment slowdowns and inflationary pressures, with major players already strategizing to tackle billions in additional costs. We share valuable insights into salary sacrifice schemes and other proactive strategies to help mitigate these financial burdens #theproductivityexpertsRegister for the 2025 Productivity ForumConnect to Simon on LinkedInFollow ReThink on LinkedIn

Send us a textDiscover the secret to making businesses more human with Chin Teik, a renowned Senior Executive and Neuro Leadership Coach. Chin passionately challenges the status quo of robotic work environments, urging leaders to embrace the science of Neuro Leadership to drive genuine transformation rather than mere change. Learn how understanding the brain can help prioritize tasks, form new habits, and establish supportive systems to create a more human-centric workplace. This enlightening conversation explores the pitfalls of being "busy for nothing" and equips leaders with strategies to lead meaningful changePodcast and YouTube channels:Chin Teik PodcastChin Teik YouTube #theproductivityexpertsRegister for the 2025 Productivity ForumConnect to Simon on LinkedInFollow ReThink on LinkedIn

Send us a textDiane Wehrle CEO at Rendle Intelligence and Insights joins Simon for their monthly chat about footfall trends and shopping behaviours. They cover:Footfall trends from August to September 2024Outlook for the next few months #theproductivityexpertsRegister for the 2025 Productivity ForumConnect to Simon on LinkedInFollow ReThink on LinkedIn

Send us a textAn unscripted interview on Productivity with ChatGPT Step into the future of retail productivity with us as we welcome ChatGPT, a unique digital guest, to unravel the revolutionary transformations shaping the UK retail landscape. Discover how the fusion of digital transformations and e-commerce is rewriting the rules of efficiency and customer engagement. From advanced point-of-sale systems to the wonders of augmented reality shopping experiences, we explore the technological innovations that are not only streamlining operations but also enhancing the overall customer journey. Prepare to envision a 2030 retail world enriched with AI assistance and virtual realities, while also contemplating the nostalgic allure of human interaction and local products #theproductivityexpertsRegister for the 2025 Productivity ForumConnect to Simon on LinkedInFollow ReThink on LinkedIn

Send us a textDiane Wehrle CEO at Rendle Intelligence and Insights joins Simon for their monthly chat about footfall trends and shopping behaviours. They cover:Footfall trends from July to August 2024Outlook for the next few months #theproductivityexpertsRegister for the 2025 Productivity ForumConnect to Simon on LinkedInFollow ReThink on LinkedIn

Send us a textA whole episode generated by AI. No more info than that, listen and be amazed #theproductivityexpertsConnect to Simon on LinkedInFollow ReThink on LinkedIn

Send us a textJoin Simon, James and Sue as they review the ReThink Forum 2024. They talk through the themes of the day and hot topics of conversation #theproductivityexpertsConnect to Simon on LinkedInFollow ReThink on LinkedIn

Send us a textBob Neville a leader in the retail industry with a wealth of experience from worldwide footwear brands, takes us on a journey through his impressive career, sharing invaluable insights into the cause-and-effect relationship between consumer engagement and purchase behaviour. He also delves into the intricate balance between leveraging technology for data-driven decisions and the indispensable role of human judgmentWe discuss the critical role of staff scheduling in achieving operational efficiency, especially in assisted and semi-assisted sales environments. Bob emphasises the need for clear communication and alignment within organisations, driven by technology, and highlights the importance of maintaining an entrepreneurial mindset to stay agile and competitive. Don't miss Bob's timeless advice on the necessity of continual evolution and strategic revolution to remain ahead in the market #theproductivityexpertsRegister for the Produtivity Forum 2024Follow us on Twitter @RethinkpConnect to Simon on LinkedInFollow ReThink on LinkedIn

Send us a Text Message.Ever wonder what it takes to pivot from high-profile corporate roles to launching successful media platforms in the retail industry? Join us as we sit down with Alex Rezvan, the mastermind behind The Retail Podcast and RetailNews.ai. Alex shares his fascinating journey from pivotal careers at Verizon and Microsoft to the global conference circuit, including NRF in New York and the Retail Technology Show in the UK. Get the inside scoop on valuable industry insightsListen as we discuss the shift from traditional loss prevention methods to enhancing customer experience through AI and machine learning. Alex also provides a comparative analysis of retail innovations between Western and Asian markets, the rising importance of ESG and corporate social responsibility, and the implications of technological advancements amid economic pressures like minimum wage. Tune in to discover what the future holds for the retail industry and how upcoming events could influence these trends #theproductivityexpertsRegister for the Produtivity Forum 2024Follow us on Twitter @RethinkpConnect to Simon on LinkedInFollow ReThink on LinkedIn

Send us a Text Message.Diane Wehrle CEO at Rendle Intelligence and Insights joins Simon for their monthly chat about footfall trends and shopping behaviours. They cover:Footfall trends from June to July 2024The recent riotsOutlook for the next few months #theproductivityexpertsRegister for the Produtivity Forum 2024Follow us on Twitter @RethinkpConnect to Simon on LinkedInFollow ReThink on LinkedIn

Send us a Text Message.Get ready to increase your understanding of artificial intelligence with insights from Ed Hogg, CEO of Solved by.AI. From his beginnings as a Formula One engineer to setting up Solved by AI. You'll learn about the fundamental distinctions between AI and machine learning, and how high-quality data is the linchpin in achieving accurate AI results. Plus, Ed discusses the incredible complexity behind advanced AI systems, including groundbreaking examples like the development of the COVID vaccine.We also dissect the leading AI chat models currently shaping the industry. Discover what sets ChatGPT from OpenAI, Gemini from Google, and Claude from Anthropic apart, as Ed highlights their unique strengths and the ongoing advancements that promise even greater capabilities. Whether you're looking to leverage AI in your business or simply curious about the future of technology, this episode offers a compelling, accessible exploration of the AI landscape. #theproductivityexpertsRegister for the Produtivity Forum 2024Follow us on Twitter @RethinkpConnect to Simon on LinkedInFollow ReThink on LinkedIn

Send us a Text Message.Diane Wehrle CEO at Rendle Intelligence and Insights joins Simon for their monthly chat about footfall trends and shopping behaviours. They cover:Footfall trends from May to June 2024The key risers and fallers #theproductivityexpertsRegister for the Produtivity Forum 2024Follow us on Twitter @RethinkpConnect to Simon on LinkedInFollow ReThink on LinkedIn

Send us a Text Message.Sue and Simon discuss Chapter 7 - I've added new services, how can I make them more efficient? from their book "Every Second Counts: How to Achieve Business Excellence, Transform Operational Productivity, and Deliver Extraordinary Results." Don't forget to register for the Productivity Forum 2024For those that have never seen it link to the Do It All advert below (enjoy)DO IT ALL VIDEO #theproductivityexpertsRegister for the Produtivity Forum 2024Follow us on Twitter @RethinkpConnect to Simon on LinkedInFollow ReThink on LinkedIn

Send us a Text Message.Sue and Simon discuss Chapter 6 - What can we stop doing to free up our people? from their book "Every Second Counts: How to Achieve Business Excellence, Transform Operational Productivity, and Deliver Extraordinary Results." Don't forget to register for the Productivity Forum 2024 #theproductivityexpertsRegister for the Produtivity Forum 2024Follow us on Twitter @RethinkpConnect to Simon on LinkedInFollow ReThink on LinkedIn

Send us a Text Message.Diane Wehrle CEO at Rendle Intelligence and Insights joins Simon for their monthly chat about footfall trends and shopping behaviours. They cover:Footfall trends from April to May 2024The key risers and fallersThe upcoming General Election #theproductivityexpertsRegister for the Produtivity Forum 2024Follow us on Twitter @RethinkpConnect to Simon on LinkedInFollow ReThink on LinkedIn

Send us a Text Message.Unlock the secrets to a thriving business with our latest episode, where we sit down with workforce wizard Gary Makredes of Simms & Associates. With a career spanning over two decades in workforce management, Gary shares his invaluable insights into the transformative shift from customer-centric to employee-focused strategies across industries. We delve into the real-world benefits of prioritizing employee experience, and Gary highlights how this focus not only boosts immediate financial performance but also fosters lasting staff retention and customer satisfaction #theproductivityexpertsRegister for the Produtivity Forum 2024Follow us on Twitter @RethinkpConnect to Simon on LinkedInFollow ReThink on LinkedIn

Send us a Text Message. Sue and Simon discuss Chapter 5 - How do I balance investing in sales and controlling costs? from their book "Every Second Counts: How to Achieve Business Excellence, Transform Operational Productivity, and Deliver Extraordinary Results." Don't forget to register for the Productivity Forum 2024 #theproductivityexpertsRegister for the Produtivity Forum 2024Follow us on Twitter @RethinkpConnect to Simon on LinkedInFollow ReThink on LinkedIn

Diane Wehrle CEO at Rendle Intelligence and Insights joins Simon for their monthly chat about footfall trends and shopping behaviours. They cover:Footfall trends from March to April 2024The key risers and fallersThe upcoming General Election #theproductivityexpertsRegister for the Produtivity Forum 2024Follow us on Twitter @RethinkpConnect to Simon on LinkedInFollow ReThink on LinkedIn

Embrace the insider's perspective on navigating the intricate maze of Workforce Management with Donna Stephenson of Simms and Associates, our esteemed guide through the nuances of effective change management. Donna dissects the tendency to overemphasize tech at the expense of people in WFM rolloutsArm yourself with actionable strategies for a smooth WFM implementation, as we cut through the clutter of common misconceptions. Donna underscores the imperative of pristine data, crystal-clear objectives, and the early inclusion of key players to align processes and sidestep the trap of moulding new tech to old, ineffective practices. A robust change management strategy emerges as the cornerstone of successful deployment, setting the stage for stakeholder engagement and realistic expectations. 10 Key Considerations for Customer Readiness in Starting a Workforce Management Project Blog #theproductivityexpertsRegister for the Produtivity Forum 2024Follow us on Twitter @RethinkpConnect to Simon on LinkedInFollow ReThink on LinkedIn

 Sue and Simon discuss Chapter 4 - How do I balance investing in sales and controlling costs? from their book "Every Second Counts: How to Achieve Business Excellence, Transform Operational Productivity, and Deliver Extraordinary Results." Don't forget to register for the Productivity Forum 2024 #theproductivityexpertsRegister for the Produtivity Forum 2024Follow us on Twitter @RethinkpConnect to Simon on LinkedInFollow ReThink on LinkedIn

We've spent the past two years gathering the top tips from our knowledgeable guests, and we've compiled all that invaluable advice into one exciting episode. Tune in and discover that one game-changing tip that could transform your business journey. It's all here and just a play button away—don't miss it! #theproductivityexpertsRegister for the Produtivity Forum 2024Follow us on Twitter @RethinkpConnect to Simon on LinkedInFollow ReThink on LinkedIn

Ever wondered what it's like to have a front-row seat at the heart of retail innovation? Sue James and I just stepped off the buzzing floor of the Retail Technology Show, and we're eager to bring you the scoop on the latest trends that are transforming the way we shop. We'll explore the show's explosive growth, the educational value of its workshops, and tackle the omnipresent topic of AI in retail #theproductivityexpertsRegister for the Produtivity Forum 2024Follow us on Twitter @RethinkpConnect to Simon on LinkedInFollow ReThink on LinkedIn

Diane Wehrle CEO at Rendle Intelligence and Insights joins Simon for their monthly chat about footfall trends and shopping behaviours. They cover:Footfall trends from February to March 2024Easter weekendThe upcoming Retail Technology Show #theproductivityexpertsRegister for the Produtivity Forum 2024Follow us on Twitter @RethinkpConnect to Simon on LinkedInFollow ReThink on LinkedIn

As we set up shop once again at stand 6B37 in Olympia, London, Sue, James and Simon discuss how returning visitors can easily reconnect with us. But it's not just about the reunion; James is bringing a special productivity quiz to the floor. Tailored to provide actionable tips, this quiz is your golden ticket to boosting your productivity data. As a token of our appreciation, participants will receive a copy of Sue and Simon's insightful book, "Every Second Counts" Sue is particularly eager to share the transformative power of data with past collaborators and newcomers alike, revealing the long-term impacts and driving change. We also shed light on our ReTime Academy and the cutting-edge ReBudget platform. Let's not forget our annual networking forum on 12th September 2024, an exclusive gathering for like-minded professionals to exchange experiences and insightsSo, come and say hi at the Retail Technology show on April 24 & 25th in Olympia, London, discover how we're pushing the boundaries of labour modelling and productivity, and perhaps walk away with a fresh perspective to reinvigorate your retail strategy #theproductivityexpertsRegister for the Produtivity Forum 2024Follow us on Twitter @RethinkpConnect to Simon on LinkedInFollow ReThink on LinkedIn

Sue and Simon unpack Chapter 3 - How can I make savings? from our book "Every Second Counts: How to Achieve Business Excellence, Transform Operational Productivity, and Deliver Extraordinary Results." Don't forget to register for the Productivity Forum 2024 #theproductivityexpertsRegister for the Produtivity Forum 2024Follow us on Twitter @RethinkpConnect to Simon on LinkedInFollow ReThink on LinkedIn

Diane Wehrle CEO at Rendle Intelligence and Insights joins Simon for their monthly chat about footfall trends and shopping behaviours. They cover:Footfall trends from January to February 2024Easter predictionsThe strange IT glitches big retailers have faced recently #theproductivityexpertsRegister for the Produtivity Forum 2024Follow us on Twitter @RethinkpConnect to Simon on LinkedInFollow ReThink on LinkedIn

Trevor Hudson, the visionary in leadership development, acclaimed author of Neverland and Trainer & Consultant at Tuff Leadership Training joins us to redefine what it means to lead and manage in the modern workplace. With his rich background in the tech industry, Trevor unravels the process of transforming the employee experience. His methods, signal a revolution in creating empowering organizational cultures. Get ready to chart a course through the complexities of flatter structures and evolving management behaviours that hold the key to the future of the workplaceWe tackle the fine line between empowering your workforce and maintaining the integrity of your business's core framework, all while ensuring consistent quality and compliance. Learn how to tailor your approach to fit your organizational structure #theproductivityexpertsRegister for the Produtivity Forum 2024Follow us on Twitter @RethinkpConnect to Simon on LinkedInFollow ReThink on LinkedIn

Sue and Simon unpack Chapter 2 - How can I serve more customers at peak? from our book "Every Second Counts: How to Achieve Business Excellence, Transform Operational Productivity, and Deliver Extraordinary Results." Don't forget to register for the Productivity Forum 2024 #theproductivityexpertsRegister for the Produtivity Forum 2024Follow us on Twitter @RethinkpConnect to Simon on LinkedInFollow ReThink on LinkedIn

James Bolle from ReThink is back to reveal how transforming numbers into narratives can revolutionize decision-making processes. Kicking things off with an apology from Simon for the recent video mishap, we quickly pivot to the meaty part, discussing the fidelity of data inputs and the finesse required in data analysis. Picture an optician meticulously calibrating lenses; that's the level of precision we dive into, exploring the craftsmanship of data collection that ensures our insights are as clear as perfect vision. Throughout this discussion, we grapple with the industry's relentless pace and the challenge of nurturing a skilled analytical workforce that can keep upMoving beyond mere numbers, we unwrap the method behind tailoring data analysis and visualization to resonate with specific client needs. It's all about context—like how a pinch of salt can transform a dish, nuances in data can yield profound insights. With ReThink's tiered approach, we ensure information integrity, turning dry stats into compelling stories that drive organizational action. This episode explores how to encapsulate data in a narrative form, complete with anecdotes and vivid visual elements, ensuring that the recommendations we provide aren't just heard but felt and acted upon #theproductivityexpertsRegister for the Produtivity Forum 2024Follow us on Twitter @RethinkpConnect to Simon on LinkedInFollow ReThink on LinkedIn