Podcasts about measurable

In this episode, Matt, Grant, and Randy explore the importance of precision, variability, and detection probability in wildlife surveys. They emphasize the need for SMART objectives—Specific, Measurable, Achievable, Relevant, and Time-bound—in designing effective monitoring programs. Real-world examples, including bighorn sheep and Rio Yaqui fishes, illustrate how survey design, observation error, and risk management influence conservation outcomes.Episode Quotes“When you have observation error, site-specific variability, and temporal changes over time—that's a lot of variance to consider when designing a survey.” “Before you start doing a survey, ask: how is this answer going to affect what you do?” Cite this episode: https://doi.org/10.7944/usfws.wbtn.s01ep012DOI Citation Formatter: https://citation.doi.org/Episode music: Shapeshifter by Mr Smith is licensed under an Attribution 4.0 International License. https://creativecommons.org/licenses/by/4.0/https://freemusicarchive.org/music/mr-smith/studio-city/shapeshifter/

In today's data-rich but siloed healthcare environment, true AI transformation demands structure, not just algorithms. By building strong governance foundations, pharma and life sciences leaders can turn fragmented data into federated ecosystems that support innovation. Learn how safe, compliant AI implementation can transform research, development and patient outcomes. 

Send us a textIn this episode of Leaders in Customer Loyalty: Industry Voices, Loyalty360's Ethan Perry sat down with Chris Jones, Senior Vice President of Engagement Solutions at ITA Group, to explore how brands are translating emotional loyalty from an abstract concept into a measurable driver of business growth. As a returning guest, Jones expanded on themes from his previous conversation, sharing findings from ITA Group's latest research on emotional connection and how it amplifies the impact of value and ease within loyalty programs. 

In this episode of Manager Minute, host Carol Pankow welcomes Dr. Chaz Compton and Dr. Meera Adya, co-directors of the new National Vocational Rehabilitation Technical Assistance Center (NVRTAC). They discuss how the Center builds on decades of innovation in vocational rehabilitation (VR) to unify training, evaluation, and technology that strengthen state VR agencies across the nation. Partnering with The George Washington University, the National Disability Institute, CSAVR, YesLMS, Case Review Solutions, SaraWorks, and Intellitech, the NVRTAC delivers comprehensive technical assistance to enhance performance, fiscal management, and employment outcomes for individuals with disabilities. Key initiatives include AI-driven tools such as SaraWorks and Case Amplify, designed to reduce administrative burdens and capture real-world impact. The team is also launching leadership and fiscal talent development programs, expanding recruitment and retention efforts, and embedding continuous evaluation across all initiatives. Their goal is to achieve measurable outcomes, real change, and a stronger, more efficient VR system serving individuals with disabilities.   Listen Here   Full Transcript:   {Music} Chaz: Right now, not ten years from now, but right today, we have the capacity to. Turn our administrative burden into an AI driven function that alleviates that burden.   Meera: Input is getting provided at the beginning and the middle at the end all over again. It really is that measurable and real change and ongoing calibration towards that is our North star.   Chaz: And having actual measurable outcome improvements. So simple as that.   Carol: That sounds good. How about you? What do you think?   Meera: Nothing to add. Measurable outcomes. Real change. Drop the mic.   Carol: Boom! I love it.   {Music} Intro Voice: Manager Minute, brought to you by the Vocational Rehabilitation Technical Assistance Center. Conversations powered by VR. One manager at a time, one minute at a time. Here is your host, Carol Pankow.   Carol: Well, welcome to the Manager Minute. Joining me in the studio today are my close colleagues, doctor Chaz Compton and Doctor Meera Adya, Co-project directors of the new National Vocational Rehabilitation Technical Assistance Center, or VRTAC for short. So woohoo you guys! I'm so excited to have you here. How are things going Chaz?   Chaz: Wonderful. Very busy and very happy to be here. Thank you.   Carol: Excellent. How about you, Meera? How's it going?   Meera: Pretty good.   Carol: Awesome. Well, glad to have you both. I just want to give a little bit of history for our listeners. The Vocational Rehabilitation Technical Assistance Centers have a long and rich history rooted in the Rehabilitation Act itself. And from the very beginning, the act recognized that helping individuals with disabilities achieve meaningful employment requires more than just funding. It requires a system of continuous learning, innovation and improvement. And that's why the Rehabilitation Services Administration has long invested in national technical assistance centers to strengthen state VR agencies, build staff capacity and ensure programs stay aligned with evolving regulations, Relations, research and best practices, and over the years, these centers from the early TACE centers to WINTAC and the QM and QE and AIVR TAC and all the things, and now the new NBR tech have become the backbone of progress in our field, helping translate policy into practice and ensuring that the promise of the Rehabilitation Act remains strong for the next generation. So let's dig in. Gang, can you tell our listeners a little bit about yourselves and your journey into VR? And, Chaz, I'm going to kick it to you first.   Chaz: Okay. Gosh, it's been 40 years now. Hard to believe. I started with a community rehab program 40 years ago this year.   Carol: Wow.   Chaz: A few years later, I moved into the public VR program in California. I was a counselor, a supervisor, and then a district administrator and got my doctorate degree at San Diego State University and moved over and directed the TA Center 15 years ago, and then the WINTAC and then the VRTAC-QM and now the what we call the VR TAC, the national VRTAC.   Carol: That is awesome. I did not realize it was 40 whole years. Chaz, I think we're pretty close in age to each other.   Chaz: It's been a while.   Carol: Meera, how about you? How'd you get your journey into this world?   Meera: Well, my work has always been at the intersection of empiricism and law and policy. So I'm a researcher and evaluator. I've done projects looking at how people with disabilities can be successful in workplaces and communities, thinking about inter work and the VR system. More specifically, I became engaged first as a partner, leading the program evaluation for Interworks Wintech centre. And then Chaz convinced me to come to Interworks continue doing what I was doing by taking the lead on the program evaluation for the VR, QM, and then our portfolio at Interworks has grown. Now there are several disability innovation grants and customized employment projects in addition to the TAC that we are leading the evaluation on. And Chaz then offered me the opportunity to continue growing my work, and here I am as the co-director of the center as a whole, and I'm honored and thrilled to support Chaz and our team. Take the work with VR and its partners forward to improve outcomes for people with disabilities.   Carol: I love it Meera, and you're a good addition, and we're really happy to have you as the Co-project director, too. So what is the overarching purpose of our new VR TAC?   Chaz: It is to provide technical assistance and training that will help VR agencies and their partners improve service delivery and increase the quantity and quality of employment outcomes for individuals with disabilities being served by VR program and their partners. Our major focus areas include helping agencies effectively manage the program, the performance of the program, the fiscal side of the program and their resources, and helping them identify and implement effective employment strategies and practices that accomplish the overarching goal of helping improve outcomes and service delivery. That's the big picture.   Carol: It is cool because it's like soup to nuts. I think sometimes, you know, the previous TAC, you know, they had very kind of more specific focus. And then with the QM and like QE too, you know, it expanded. But now we've got the whole shebang in one place.   Chaz: Mhm.   Carol: Very fun. Meera do you have anything you wanted to add to that?   Meera: Sure. I was just thinking about all the work that Chaz has been doing, the messages he sends us and how we've come together and so far trying to put it into an encapsulation. I've been coming up with one team or his words, but I think just such a good representation and you'll see that now in our messaging going forward, but also a yes. And we don't say no. We find a way to work together and is so what, what is the measurable change that's going to result from the work we do? I think you're going to see that over the next five years constantly coming up.   Carol: Yeah, I like that, Meera. You got to keep us grounded in that. About the so what? So what we can do lots of activities. But so what about them? And I see, Chaz, you're smiling at me because, you know, I'm an activity person. And it's like, but what's the benefit from what we did? So how does the new TAC build on the work in the lessons that were learned from all the previous work?   Chaz: Well, to say we've learned some lessons along the way, especially in the last ten years, would be an understatement. There have been the implementation of WIOA and all of the requirements associated with that, living through all of the implementation with agencies, helping them respond to that effectively, looking at the demographic shift in the field to youth, where now the majority of the people we serve are 24 years of age or younger. Looking at going into and out of Covid and how that changed service delivery, how the fiscal landscape of the program changed accordingly, how we have seen the pendulum shift fiscally from one side to the other and now back again. All of that has helped inform, I think, the development of our technical assistance and the training and the way we go into this new center. So we have just a bunch of lived experience, if you will, along with agencies. So what they have gone through, we have gone through with them, and I think we can help them successfully navigate the future. And while at the same time responding to the challenges that they face right now. So all of that, I think, really has laid an important foundation for the VRTAC and the work we're going to be doing with agencies.   Carol: I think you hit the nail with that. I think about all the last five years, even the work I've done and our team has done and how deep we got in with agencies like it felt like we were part. I often talk when I'm in at agency, I talk about we like I'm part of them because you're enmeshed in everything they're doing and their systems and their people and their meetings and all of their things. You become so ingrained with them. It really helped you to get such a clear picture of what was happening and helps really get maybe at the root of some of the issues and to develop that work fundamentally so that the seeds we laid could really grow and germinate and keep going forever and keep growing and growing and growing. So it isn't just a one shot. We did a little quick training and we're out of there. It really became such a deep lesson. Meera, how about for you with that lessons learned? I'm sure evaluation wise there are things you were thinking about as well.   Meera: Oh, absolutely. We have all of our past evaluation reports and findings, and we can keep looking at those. And I certainly keep bringing them up whenever it strikes me that there's a relevant point that comes forward again. And you can see with the way that Chaz has put together these innovative partners and projects, a continuation of the successful approaches and partnerships as well, and just a laser focus on measurable change that evolution and improvement and lessons learned is just baked into the center. As a research and evaluator, I know firsthand how the knowledge translation pipeline takes time, but it can take less time when you work directly with stakeholders from the beginning, and that's what's happening with us. Chaz has always taken evaluation seriously, woven it into the very fabric of the work. Stakeholders are the partners. They hold us accountable. We continuously are learning what's working. Pivot when needs must.   Carol: Well said Meera. Thank you for that. What current challenges do you guys see in the VR system that make a unified national TA center so important right now?   Chaz: To say that efficiency, accountability and improved outcomes are important would be an understatement. And this is not a new focus, of course. I mean, you have to go back to the movement of the Rehabilitation Act under the Workforce Investment Act of 1988, which was really an attempt to improve efficiency and refrain from duplication of services and improve outcomes and all that stuff. And that focus has just grown and grown,   Carol: right.   Chaz: and so a unified center is I mean, it really is helpful to ensure that everything is administrated under one center that we're focused on, you know, whether it's focused on improving performance, like on the performance measures, like improving an agency's ability to manage their fiscal resources or implement employment strategies like, say, customized employment, a unified center can address all of these aspects together, holistically, understand how they interact with each other and an agency. Instead of having 2 or 3 different entities trying to work together with a VR program differently, with different ways of doing business, ways of interacting all that. So it just is a very efficient, I hope. Anyway, an enhanced holistic way of working with an agency. Ultimately, I believe that will contribute to increasing the likelihood of positive outcomes.   Carol: I like the part with the employment being in with us now. Not that employment wasn't in our mind, but it was distant because we'd always put it like we, you know, we're referring folks over to the Q2E, but now with it all integrated, it really does kind of front and center. You're thinking about the fiscal things that my group is working at and how our impact is helping the program, maybe for stability or whatever may be going on, does impact the employment outcomes in the end, and the funds that are available and whether people go on an order or not, you know, all those kind of things. So I like that having it all together, it's a little closer, at least in my head. Meera, did you have any thoughts about that one as well?   Meera: I echo everything you both have said. The unified voice. Central voice. This center has always been a supportive voice. It is always on, always available, and that continues to be really needed. That is something we've heard in the evaluation interviews and feedback that we've received is that folks really appreciate being able to just call, get someone on the other end, get an answer right away, send an email, hear back right away. The responsiveness and the targeted information that they need has been phenomenal. And so looking forward to that continuing. And now across the whole range and spectrum of what technical assistance is needed. As you both have said, It's a time of, you know, as was said, significant change requirements may be shifting again, a laser focus on efficiency and effectiveness of work, which is right. And, you know, in the broader context, we're seeing significant disruption in the work world. And the future of work has been talked about. The future of work is here today. It's the today of how we work. And agencies need help navigating all of that with their customers. There's a lot for our stakeholders and our partners to navigate. I think we've seen from the evaluation feedback, this is where our team under Chaz really excels. It just brings together the many. It brings together the a lot. It goes to the heart of it and meets it on the grant.   Carol: Yeah. You lead into my next question about the partners on the grant because we have a deep bench. I mean, I felt like we had really phenomenal folks on the QM grant. But when I look at the partners you all have brought together for this, and we're on our first meetings and you've got, you know, 30 people in the Hollywood Squares instead of a dozen or so. It's a cool bunch, and people with such interesting expertise. So Chaz, who are the partners on our grant?   Chaz: Our biggest and primary partner is the George Washington University. We've been partners with them for really since national centers were funded. They were part of the WINTAC, part of the QM, and now we'll be a obviously a critical part of the VR TAC Every single one of them is a doer. Their hands are have their hands have gotten dirty and providing like literally in the trenches to just like our own staff at work Institute at San Diego State. We just have been, practically speaking, teammates for a very long time. We know each other well, we work together well, and we're very confident in each other's work. GW a big, huge partner of ours. Then there's the National Disability Institute, which is also a longtime partner of ours. They'll be helping with the employment strategies component of things and just are a very well respected, nationally known institute that is really has some super interesting and helpful information and resources and knowledge along with the rest of the team. Of course, many of our listeners will know. Yes LMS, we're working with Linda and her team this time around, expanding our available training resources to users out there. CSAVR of course, is another long time partner. Everybody knows them. Sara Works is a partner of ours as well. Sara Works has been a partner again since the WINTAC days and, you know, has done all kinds of work with us in terms of developing Sara, the AI program to help act as an assistant to VR programs, communication tool and so on. Then we have Case Review Solutions. It's just a new partner of ours this time around focused on quality assurance, case reviews, contract monitoring. So another use of software and technology to basically provide solutions to VR programs. And another new partner this time around in Intellitech, which has created a program called Case Amplify, which is an AI driven system, which we'll talk about here in a few minutes, but we're really excited about this one as well, because it provides an opportunity for agencies to see how things could potentially be different and more effective into the future. So those are our primary partners, yeah.   Carol: yeah. It's exciting. It's a cool group of people I really was thrilled to see in the very secret proposal that you would not share with us before we went in, and then you see what all the things are that are going to happen. You are always known, though, Chaz, for being the guy. You have those little fun projects that become part of the grant that you know, live on and people are able to carry out and they've created really cool things. This proposal with the exciting AI initiatives, can you share what tools like Case, Amplify and Sara Works are going to mean for state VR agencies?   Chaz: Absolutely. And I think it's important for folks to understand the why. Right. Like, why are these it's not just because they're fun and they are super fun. You're right. But there really is a reason behind developing these projects. And the primary reason is as agencies have implemented Wioa and this kind of goes back to lessons learned, right? We know that the data elements for, for instance, for the 911 and just the recording processes and all of the administrative responsibilities associated with being in compliance with the law and the regulations is a burden. It's a struggle, and especially in a period of time where recruitment and retention has been a challenge across the country. You know, when you lose people and they're the ones responsible for gathering and reporting this data, IT becomes a real challenge on everybody else. And I honestly, in my heart of hearts, believe that embracing advanced technology is the way out of this. It's the way to effectively respond to it. It's not by hiring more people to do administrative stuff, although that would be wonderful. But, you know, we're in this situation for a reason. And now we have right now, not ten years from now, but right today we have the capacity to turn our administrative burden into an AI driven function that alleviates that burden from VR staff. And that's what the why is behind this? Why are we doing this? Because we want agencies to see and participate. If you know, if they're able and willing in these projects to see what the impact could be. Now, of course, we don't know, for instance, what the impact will fully be. We have a vision for it. But part of what this is is an experiment, right? It's a pilot, if you will, to make sure that we can see how it works. So the idea is that and I'll take Sara because Sara's been around for a while now. A lot of agencies know Sara. They know what's possible. Several of them use the program. Now, in our case, like under the VR tech, we're going to be using Sara to do something for pre-employment transition services that we haven't done yet. Now we're ten years. 11 years. Well, I guess ten years really post implementation 2016 was the full implementation. So we're approaching the ten year mark. And while we focused on implementing projects and tracking and reporting and down to the individual consumer level and all that good stuff. Making sure costs are allowable, that people are spending their 15%, all that good stuff. What we haven't done a very good job of yet is evaluating the impact of those services on individuals themselves. Like how has it impacted them? What does it mean in terms of their future employability or future involvement in post-secondary Ed or whatever it is we're trying to determine? And so using Sara specifically to communicate and gather information with students or former students on the impact of periods, and then analyzing that data and showing the impact, that's really where we're zeroed in on this project for Sara Works. Case Amplify, well let me go to CRS. So Case Review Solutions is a new software program developed by two of our former colleagues in the WINTAC and the QM, Rachel Anderson and Brittany McIvor. So they know right? Like what is it about the review system, the case review process, the process, the quality assurance process that is lacking the internal control process, right? How do we fix that or help fix it anyway? Or help states analyze where the deficiencies are and then give them information real time quickly along multiple levels to help them address it so that it's not a consistent finding and monitoring reviews so that they're on top of the changes that they need to make. So again, it's another technology solution to a challenge facing agencies. And they're also developing a contract monitoring tool that's going to be available later on in the project. That will help states monitor another big one. Right. We hear all the time is we're not sure like whether those contracts are doing what they should be doing and the quality of service delivery and all that stuff. So that's going to help with that. Case Amplify is a AI program that Intellitech has developed. It's so exciting to talk about how this could potentially change. And I mean really change the way that VR staff are gathering and populating information into the case through case management system. Ultimately, it has the capacity ultimately to make the process hands free. That is, you can talk to an individual, and this system is listening and gathering information and populating all over into the CMS important data elements, summarizing meetings. And believe it or not, like if it does what we really want it to do, it's going to actually fill in the 911 data elements automatically based on these conversations at critical points along the pathway.   Carol: That's a game changer for people that alone with those what, 400 elements like that is a game changer.   Chaz: Yeah, I could not be more excited about this one than I am. I just think it's going to be revolutionary. You know, it's still in its development phase fully. It's still going to be kind of an experiment with agencies and how it integrates into their existing CMS. But that's part of why we call it a pilot, because it's supposed to be a way to kind of see if things work the way we want it to work.   Carol: It's so cool. I am really excited. I'm also excited about the whole evaluation part of projects because I long thought, you know, when I was back in Minnesota blind and we were getting all those funds spent on students and I'm like, we're getting at these kids earlier. I just knew in my heart of hearts like, this is going to make such a difference in their trajectory is going forward and employment, they're going to start better. They're going to start better in college because they're going to have all this exposure to things they had not had any exposure to. Finally, the time we get at being able to measure, is that really coming true? I mean, I believe it to be true, but it'll be nice to actually quantify it and go, yeah, this is what's happening for people. And we can see the real difference. And that investment that Congress had said all those years ago, we're going to invest in these kids. And they did it for a reason. And now the proof is going to be in the pudding with the results. I love it. So, Chaz, one of your goals was to strengthen the workforce. So tell us a little bit about the VR Fiscal Talent Accelerator and NRLI, the National Rehabilitation Leadership Institute.   Chaz: Yeah. Great. So most people know NRLI. They've heard about it in the past and or even many participated. I remember at one point a few years ago at a conference, Steve Wooderson said, hey, how many people here have gone to NRLI. And I swear, three quarters of the room raised their hand. So it's over 20 years old now, and it's a training program specifically targeted at the executive leadership level, staff of the VR program and preparing them over a year long process where we meet in person for a week, four weeks out of the year, three times in San Diego, one time in Washington, DC. And there's coaching and training contacts that go on throughout the course of the year in a cohort model. So that is supported by the VRTAC this time around. So that's kind of our primary executive leadership training tool. Then we're developing something new this time around. For those of you who are listening, who are familiar with the management concepts training that was part of the QM, that was the VR grants management certificate program that we developed as part of that center. This time around, we are specifically zeroing in on the fiscal folks in VR and preparing a kind of like, nearly like program for them, where we'll use the same cohort model. I'm not certain of all the details yet, but obviously, Carol, you'll be a super important part of that one. And we'll provide an opportunity for fiscal staff in VR agencies who some obviously like every other position turnover at times. And when they do turnover, if they take the knowledge with them and nobody's coming behind them, it can be really challenging. So the Fiscal Talent Accelerator program will be a way to help them understand all of the responsibilities right under fiscal responsibilities in the VR grant, helping them really manage those resources and effectively so that the agency has both not just in compliance, but has the resources available to serve as many folks as possible.   Carol: Absolutely. Yeah. I'm super excited about all of these projects. We've got a lot of work ahead. I know also, we had started spending some time under the QM addressing, you know, the recruitment and retention issues and leadership development and such. So how do you see that kind of expanding in the new grant?   Chaz: Well, it's definitely expanding. And so we're very excited about that because we know clearly that recruitment and retention especially was a just a real, real issue in the last five years. So we had a recruitment and retention pilot under the QM that worked with four states. And we have some really helpful tools and toolkits developed as a result of that. That's on the QM site now, will be brought forward under the VRTAC, but more importantly will be going into phase two from that process under the VRTAC, looking again at implementing those strategies and practices for recruitment and retention with other agencies, tracking the impact of that over time, and expanding the scope of that. John Walsh was really helpful in leading that effort under the QM, and he'll be doing that again. Also, we're developing onboarding resources for VR programs this time around, helping agencies kind of identify both what to include and giving them actual stuff and resources to include in an onboarding program for VR staff. We're moving beyond just the executive level of training for nearly into mid-level management and supervisory training. Training specifically targeted at those groups, which I think will be really helpful and certainly very needed and engaging in succession planning processes with agencies, both strategic planning and succession planning understanding the two of them are clearly linked, but giving agencies some real strategies and practices on how to develop a succession plan and implement that, so that we're not faced with this sort of mass exodus of institutional knowledge. When people both retire or resign and we're like, oh no, what do we do now? Right. So hopefully we're intending to create resources, training tools to help agencies address that proactively.   Carol: And we have some really awesome staff on this grant. This time around too, that can help. Our bench is deeper. You know, even in this area that are going to be able to help do that. So definitely. Meera, you have something you want to throw in there. I didn't forget you.   Meera: Oh I don't think so. Chaz covered all the practices and new projects really well.   Carol: Okay, Meera, I want you to tackle this one about the evaluation and data driving that ongoing improvement coming forward. Do you have thoughts about that? How's that going to look?   Meera: Sure. I think I spoke to this a little bit earlier, but to pick up from that thread, I mean, that is something we are consistently doing. We have multiple channels and approaches that monitor the work and the change that are taking place. We have custom built apps and tools that our IT group has created, so we can make sure that we're setting up plans and staying on track with the agencies and the work that we're doing with them. And we have stakeholders, partners, customers, all of whom can provide feedback in different ways. We meet regularly to discuss what we are hearing and what we are seeing. Formally speaking, we have two reports that are compiled and shared broadly, internally and with stakeholders. We hold meetings, review the findings, and consider recommendations by taking that report apart and into little bite, but continuously throughout the year. We're not waiting for those big report moments. Evaluation Group has been woven into the work we do. They are a part of all the regular meetings that are taking place for the center, and input is getting provided at the beginning and the middle at the end, all over again. It really is that measurable and real change and ongoing calibration towards that is our North star. That will continue to be so.   Carol: Led by the awesome you, which will be great.   Chaz: Exactly.   Carol: My final question to you too what will success look like for the VRTAC over the next five years. And Chaz, I'll ask you first.   Chaz: Well, it will be demonstrably changing for the better outcomes in the VR program and service delivery. It will be serving individuals with the kind of commitment to meeting their individual needs and wants and desires and employment factors, and agencies operating efficiently and effectively and having actual measurable outcome improvements. So simple as that.   Carol: That sounds good. Meera, how about you? What do you think?   Meera: Nothing to add. He stole it right there at the end. Measurable outcomes. Real change. Drop the mic.   Carol: Boom! I love it. So, how do people find you?   Chaz: Our website will be VRTAC or just VRTAC.org. We have the site kind of really in its shell form right now. We're developing it. Give us a couple of months to get it fully going, but if you need to reach us, you can certainly contact any of us through the channels that you would normally reach us through the VRTAC-QM. Can send an email to me or to you or anybody else on the team. And at this point, I think most agencies are able to reach us in whatever way they want. But soon the website will be up and running and they can get us there or any number of ways.   Carol: Awesome. Well, I sure appreciate both joining me this morning. It was super cool. And we can check back in in a couple years too and go like, woo, where are things now? It'll be fun to report on some more successes. So thank you both. Have a great day.   Chaz: Thanks, Carol. Appreciate you having us.   Meera: Thank you.   Outro Voice: Conversations powered by VR. One manager at a time. One minute at a time. Brought to you by the VRTAC. Catch all of our podcast episodes by subscribing on Apple Podcasts, Google Podcasts, or wherever you listen to podcasts. Thanks for listening.

In this episode of OnBase, host Chris Moody sits down with Jasmeet Sawhney to explore what it means to lead marketing in an AI-driven world. Jasmeet shares his unconventional journey from engineer to marketing executive, emphasizing how technical fluency and creativity are now inseparable in leadership roles.They dive deep into the evolving responsibilities of marketing leaders, how AI is reshaping strategy, execution, and team structures, and why the biggest risk is failing to evolve. From scaling personalization to rethinking attribution and ROI, Jasmeet offers a candid and forward-looking perspective on how leaders can guide their teams through this transformation.This episode is a must-listen for marketing, sales, and business leaders navigating the AI revolution and seeking actionable insights for long-term success.Key TakeawaysAI is no longer optional: AI is no longer a buzzword, it's a business necessity. Marketing leaders must integrate it across every function, from data analytics to customer engagement.Leadership must get technical: Future marketing leaders can't avoid data or tech. Understanding AI, automation, and analytics is critical for setting effective goals and strategies.Don't just hire AI experts, build internal fluency: Instead of creating isolated “AI teams,” leaders should train and empower existing staff to integrate AI into daily workflows.Personalization at scale is the new standard: AI enables hyper-personalization down to the stakeholder level, not just the account level. This is where real competitive advantage lies.Measure what matters: AI offers new opportunities to track touchpoints across the customer journey, finally making ROI and attribution measurable with greater accuracy.Change requires courage: Creativity, experimentation, and risk-taking are essential to unlocking AI's potential, leaders must champion innovation even when outcomes are uncertain.Quotes“This is the biggest opportunity of our generation. If we don't leverage AI, that's what's really at stake.”Tech RecommendationsClaude (Anthropic) – For content creation and ideation.Veo (Google LLM) – For AI-driven media and video content.Lovable – For AI-powered design support.Figma – For creating lightweight AI agents and workflows.Resource RecommendationsBook:Nexus: The History of Information Networks by Yuval Noah HarariPodcast:Marketing Against the Grain by HubSpotShout-OutsMohanbir Sawhney, Northwestern University - Kellogg School of Management – mentor and thought leader in marketing innovation.Dharmesh Shah, Co-founder & CTO of HubSpot – admired for bridging strategy, culture, and technology.Gary Vaynerchuk, Chairman of VaynerX, CEO of VaynerMedia – inspiration for fearless creativity and constant evolution.About the GuestJasmeet is a marketer with deep roots in technology, data analytics, and AI. He is currently Global Head of Marketing at Axtria. Earlier, Jasmeet was CEO of YibLab, which was one of the fastest growing marketing technology and solutions providers, ranked Top 50 among the fastest growing companies in NJ. Jasmeet has 20+ years of experience building and scaling marketing operations for both small and large companies. He is an investor, advisor, and mentor to multiple firms, and has received several company and individual awards - Inc. 500, Deloitte 500, Crain's Fast 50, SmartCEO Future 50, Red Herring, NJBiz Business of the Year, Top CMO, and Forty Under 40, among others.Connect with Jasmeet.

In this Bright Spots in Healthcare episode, host Eric Glazer sits down with three leaders reshaping one of healthcare's most overlooked — yet mission-critical — functions: provider credentialing. Credentialing is the quiet infrastructure of trust in healthcare. When it's done right, patients get timely access to high-quality care, providers get paid faster, and health plans stay compliant. When it fails, backlogs grow, compliance risk skyrockets, provider satisfaction plummets, and member access suffers. Joining Eric for this discussion: Sandra Clarke, Former CFO & COO, Blue Shield of California Brett Dooies, Head of Product, Verifiable Janan Dave, VP of Operations, Verifiable Together, they explore how AI and automation are transforming credentialing from a slow, manual compliance task into a strategic capability that improves efficiency, trust, and network readiness. In this episode, you'll learn: Why credentialing sits at the intersection of compliance, provider experience, and member access How legacy processes, staffing limits, and messy data create hidden risk, and why backlogs can grow like quicksand Practical ways health plans are applying AI to reduce verification time, speed onboarding, and triage high-risk cases Why the most successful plans treat credentialing as infrastructure, not paperwork Key metrics to track when modernizing credentialing, including turnaround time, backlog clearance, audit readiness, and provider experience What to automate first,  and why humans still play a critical oversight role Bright Spots include: 97% automated verification in seconds across millions of records monthly New staffing and automation models that increase speed without compromising compliance Real-world examples where AI prevented risk exposure and accelerated network growth Leadership lessons in adopting AI responsibly and avoiding the "lift-and-shift" trap   This conversation offers payer leaders a real-world playbook to modernize credentialing and strengthen the foundation of your healthcare organization. Panelist Bios: Sandra Clarke is a healthcare executive and board advisor with over 25 years of experience leading finance, operations, and large-scale transformation across payer, provider, and life sciences organizations. As former CFO and COO of Blue Shield of California, she oversaw $25B in annual revenue and spearheaded initiatives delivering $700M in annualized savings while reimagining the company's pharmacy care model. Clarke has also held senior leadership roles at Daiichi Sankyo and Philips Healthcare and serves on multiple healthcare boards. She holds degrees from MIT, Bentley University, and Seton Hall University School of Law. Janan Dave is the VP of Operations at Verifiable, a start-up offering software and services solutions for healthcare organizations to ease the challenges surrounding provider network management. Janan has a background in public health and health policy, and has spent the last decade helping scale operations at various healthcare startups. She is passionate about building smart solutions to reduce waste in the healthcare system, and promote better care especially for the aging population, family caregivers, and women. Janan studied public health at the University of Pennsylvania, and lives in Brooklyn, NY. Brett Dooies is the Head of Product at Verifiable, where he leads the development of AI-powered solutions to simplify healthcare credentialing and monitoring. With a decade of experience building enterprise software, he specializes in applying advanced AI and analytics to enhance the customer experience and deliver transformative solutions. Drawing on his background in modernizing banking software, Brett is dedicated to creating products that drive operational excellence, uphold regulatory compliance, and improve data accuracy for Verifiable's partners, helping them scale with confidence in a complex ecosystem. Resources: MIT Sloan "Internet of AI Agents: State of AI in Business 2025" report finds that although over 80 % of organizations have piloted generative AI tools, only around 5 % have achieved meaningful business transformation—a gap dubbed the "GenAI Divide". It highlights that the primary barrier isn't model technology or regulation, but rather the failure of AI systems to integrate deeply into workflows, learn from feedback, and scale beyond the pilot stage. https://mlq.ai/media/quarterly_decks/v0.1_State_of_AI_in_Business_2025_Report.pdf Thank you to our Episode Partner, Verifiable: Verifiable is a credentialing and network monitoring platform built to help healthcare organizations optimize operations with error-free, fast verifications and to stay compliant with ease. Backed by their in-house NCQA certified credentialing team that bring a combined 60+ years of experience, Verifiable's innovation supports managing trusted networks at scale through 97% verification automation in seconds with millions processing each month. Verifiable works with leading healthcare organizations such as Humana Dental, Zelis, Talkspace, Headway, Empower Pharmacy, and many others.   Learn more about them at https://verifiable.com/ Want to go deeper or schedule a briefing with Verifiable? Email hkrish@brightspotsventures.com and we'll coordinate time with the Verifiable team to discuss how their approach can help your plan reduce costs, accelerate onboarding, and strengthen network integrity. About Bright Spots Ventures: Bright Spots Ventures is a healthcare strategy and engagement company that creates content, communities, and connections to accelerate innovation.   We help healthcare leaders discover what's working, and how to scale it. By bringing together health plan, hospital, and solution leaders, we facilitate the exchange of ideas that lead to measurable impact. Through our podcast, executive councils, private events, and go-to-market strategy work, we surface and amplify the "bright spots" in healthcare, proven innovations others can learn from and replicate. At our core, we exist to create trusted relationships that make real progress possible. Visit our website at www.brightspotsinhealthcare.com.  

This episode explores how technology and healthcare intersect. We talk with Jhonatan Bringas Dimitriades, MD, CEO of Lapsi Health, about Keikku, the first FDA-cleared smart stethoscope with an AI scribe. You will hear how this tool impacts clinical workflows, patient communication, and the broader healthcare system.Key points covered • How clinicians use AI during real-world visits • Measurable time savings in documentation • Data privacy and HIPAA/GDPR compliance • Effects on clinician burnout and emotional fatigue • Future applications of AI in public health and care settings • Skills health professionals need as tech advancesWhy it matters • You see how AI tools shape medical decision-making and patient engagement • You get insight into how tech adoption fits into social systems and workplace culture • You hear practical examples that support ongoing conversations in public health and social scienceThink about this • How does technology influence trust in the patient-provider relationship? • What skills will workers need as AI expands in healthcare? • What policies should protect patients and providers as these tools grow?Listen and reflect on how innovation, behavior, culture, and care systems interact.Resources Mentioned:Website: https://www.keikku.health/Connect with Jhonatan: LinkedIn, Instagram, Twitter/XPhysician burnout researchStay Connected & Support the Show:Want to keep up with conversations like this that challenge the status quo and center community voices? Sign up for The Healthy Project newsletter at www.healthyproject.co for exclusive insights, resources, and updates you won't want to miss.Love what you're hearing? Support independent podcasting that prioritizes truth over trends. Join THP+ for just $5/month and get bonus content, early access to episodes, and the satisfaction of knowing you're fueling more conversations that matter.Visit www.healthyproject.co to subscribe and support today. ★ Support this podcast ★

Reclaim your cognitive sovereignty by harnessing precision frequency medicine to counteract digital overload. This breakthrough Restorative Audio combines ancestral sound wisdom with cutting-edge neuroscience research from Harvard Medical School and Massachusetts General Hospital, utilizing three therapeutic frequency protocols—alpha wave entrainment (8-12 Hz), the Perfect Fifth interval for autonomic balance, and precision binaural beats—to measurably restore your overwhelmed neural networks.The ScienceResearch demonstrates that chronic digital saturation suppresses the parasympathetic nervous system while hyperactivating the amygdala, creating perpetual cognitive overload. Brain wave entrainment through therapeutic frequencies reverses this damage: studies show 23% cortisol reduction, improved heart rate variability, and enhanced cognitive performance within 20-minute sessions. The Perfect Fifth interval (C 256 Hz with G 384 Hz) stimulates nitric oxide production and pituitary endogenous opiates, while alpha-theta frequencies synchronize neural oscillations with Earth's Schumann Resonance, promoting measurable systemic coherence.Real-World Benefits- Reduces cortisol levels and restores autonomic nervous system balance- Enhances cognitive flexibility and creative problem-solving capacity- Improves focus without tension through optimal alpha-theta threshold- Decreases perceived stress and mental fatigue- Upregulates cellular repair genes and promotes neuroplasticity- Measurable improvements in heart rate variability and inflammatory markersUsage GuideFrequency:Daily 15-20 minute sessions for optimal neurological recalibration  Equipment:Quality headphones for precise binaural beat delivery  Environment:Low-EMF settings enhance therapeutic response  Best Results:4-6 weeks consistent practice for epigenetic gene expression changes  Hydration:Increase water intake to enhance cellular conductivity and frequency responseSubscribe for extended 30, 60, and 90-minute sessions and full Restorative Audio library access.Send us a textSupport the show

Reclaim your cognitive sovereignty by harnessing precision frequency medicine to counteract digital overload. This breakthrough Restorative Audio combines ancestral sound wisdom with cutting-edge neuroscience research from Harvard Medical School and Massachusetts General Hospital, utilizing three therapeutic frequency protocols—alpha wave entrainment (8-12 Hz), the Perfect Fifth interval for autonomic balance, and precision binaural beats—to measurably restore your overwhelmed neural networks.The ScienceResearch demonstrates that chronic digital saturation suppresses the parasympathetic nervous system while hyperactivating the amygdala, creating perpetual cognitive overload. Brain wave entrainment through therapeutic frequencies reverses this damage: studies show 23% cortisol reduction, improved heart rate variability, and enhanced cognitive performance within 20-minute sessions. The Perfect Fifth interval (C 256 Hz with G 384 Hz) stimulates nitric oxide production and pituitary endogenous opiates, while alpha-theta frequencies synchronize neural oscillations with Earth's Schumann Resonance, promoting measurable systemic coherence.Real-World Benefits- Reduces cortisol levels and restores autonomic nervous system balance- Enhances cognitive flexibility and creative problem-solving capacity- Improves focus without tension through optimal alpha-theta threshold- Decreases perceived stress and mental fatigue- Upregulates cellular repair genes and promotes neuroplasticity- Measurable improvements in heart rate variability and inflammatory markersUsage GuideFrequency:Daily 15-20 minute sessions for optimal neurological recalibration  Equipment:Quality headphones for precise binaural beat delivery  Environment:Low-EMF settings enhance therapeutic response  Best Results:4-6 weeks consistent practice for epigenetic gene expression changes  Hydration:Increase water intake to enhance cellular conductivity and frequency responseSubscribe for extended 30, 60, and 90-minute sessions and full Restorative Audio library access.Send us a textSupport the show

In this revisit to episode 494 of Daily Influence, Brian Smith explores how the principles of S.M.A.R.T. Management—Specific, Measurable, Attainable, Relevant, and Timely—can help leaders navigate today's increasingly complex and diverse environments. Whether your sphere of influence is local or spans continents, Brian explains how specificity, cultural empathy, and proactive communication can bridge gaps, reduce reactivity, and foster more connected, effective teams. Discover how to lead with intention in a fast-paced world and create influence that transcends borders.

Send us a textWe weigh the real trade‑offs of building AI in‑house versus buying and configuring proven tools, and map a practical route from pilot to production without blowing the budget. Clear steps on data, governance, ethics, and IP help you create value you can measure.Build vs buy decisions tied to strategy and IP When generic problems justify off‑the‑shelf tools Niche bottlenecks and owning differentiated capability Real costs of talent, data architecture and compute Governance, scope control and reliability expectations Data quality, sourcing and security by design Measurable pilots, baselines and explainability EBITDA impact, inference costs and ROI discipline Ethics beyond bias, oversight and customer impact Partner contracts, IP protection and reuse limits Scaling blockers across finance, compliance, HR and IT Regulations to watch including EU AI Act and GDPR #theproductivityexpertsRegister for the 2026 Productivity ForumFind us in the Top 50 Productivity PodcastsConnect to Simon on LinkedInFollow ReThink on LinkedIn

Do you accept that we are living in the information age? I would suggest that it is easily demonstrated that we are not. I would further put forward that a better descriptive moniker for this era would be “the Age of Deception.” The idea of an information age implies access to information and rising intelligence (more...)

Is the AI SOC analyst just hype, or is there measurable ROI? We spoke to Edward Wu, founder of Dropzone AI about this and he shared insights from a recent Cloud Security Alliance (CSA) benchmark report that quantified the impact of AI augmentation on SOC teams. The study revealed significant improvements in speed (45-60% faster investigations) and completeness, even for analysts using the tech for the first time.Edward spoke about the "robotic" limitations of traditional SOAR playbooks with the adaptive capabilities of agentic AI systems, which can autonomously investigate alerts end-to-end without pre-defined scripts . He shared that while AI won't entirely replace human analysts ("That's not going to happen"), it will automate much of the manual Tier 1 toil, freeing up humans for higher-value roles like security architecture, transformation, and detection engineering .Guest Socials -⁠ ⁠⁠⁠⁠⁠⁠Edward's Linkedin Podcast Twitter - ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠@CloudSecPod⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠If you want to watch videos of this LIVE STREAMED episode and past episodes - Check out our other Cloud Security Social Channels:-⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Cloud Security Podcast- Youtube⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠- ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Cloud Security Newsletter ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠- ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Cloud Security BootCamp⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠If you are interested in AI Cybersecurity, you can check out our sister podcast -⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ AI Security Podcast⁠Questions asked:(00:00) Introduction(02:40) Who is Edward Wu?(03:30) The Evolution of AI Agents Since ChatGPT(04:35) Surprising Findings from the CSA AI SOC Benchmark Report(06:40) Why Has Traditional Security Automation (SOAR) Underdelivered?(09:30) How AI SOC Analysts Differ from SOAR Playbooks(11:30) Does Agentic AI Reduce the Need for Security Data Lakes?(13:20) The Evolving ROI for SOC in the AI Era(14:50) ROI Use Case 1: Reducing Alert Investigation Latency(15:15) ROI Use Case 2: Increasing Alert Coverage (Mediums & Lows)(16:20) ROI Use Case 3: Depth of Coverage & Skill Uniformity(18:15) Achieving Both Speed and Thoroughness with AI(19:40) How Far Can AI Go? Detection vs. Investigation vs. Response(21:35) AI SOC Hype vs. Reality: Receptiveness and Trust(24:20) The Future Role of Tier 1 SOC Analysts(27:40) What Scale Benefits Most from AI SOC Analysts? (Enterprise & MSPs)(29:00) The Build vs. Buy Dilemma for AI SOC Technology ($20M R&D Reality)(33:10) Training Budgets: What Skills Should Future SOC Teams Learn?Resources spoken about during the episode:Beyond the Hype: AI Agents in the SOC Benchmark Study

In this UC Today interview, host Kieran Devlin sits down with Robert Handel, Senior Vice President of Cloud Strategy at LDI, to explore how channel partners can future-proof customer experience strategies. With LDI leveraging Intermedia's Contact Center and AI solutions, the conversation dives into how partners can differentiate, drive measurable outcomes, and position themselves for long-term success in the evolving CX market.AI isn't just a buzzword—it's reshaping the contact center in real, tangible ways. In this in-depth conversation, Robert Handel shares how LDI is using Intermedia's AI-driven contact center tools to improve both customer and agent experiences while delivering new revenue opportunities.Watch the full video to discover:Partner-first strategies: Why Intermedia's business model empowers partners like LDI to lead with customer experience.AI in action: From post-call sentiment analysis to real-time agent assistance, how AI is transforming workflows and training.Measurable outcomes: Case studies where AI-enabled call recording, transcription, and analytics drove customer satisfaction, efficiency, and sales growth.Partner advice: How to approach AI-enabled contact center projects consultatively, avoiding common pitfalls around security and data management.Robert also shares a forward-looking view of where AI is headed in the contact center, highlighting why a consultative, cybersecurity-conscious approach is key for partners looking to succeed.Next Steps:If you're a partner exploring how to differentiate with AI-powered contact center solutions, now is the time to act. Watch the full interview, share your thoughts in the comments, and explore Intermedia's partner resources to learn how you can bring measurable CX improvements to your customers.

I caught up with SWR colleagues Delaney Sheridan and Dr Peter Stanbury to talk about the Sustainable Viticulture Protocol (SVP), a framework designed to help growers demonstrate sustainable practices in the vineyard. The SVP supports the transition from intensive chemical use toward regenerative practices, while accounting for the different conditions across regions. Recently, SWR partnered with Waitrose to host a visit to Leckford Farms for SWR members. From data to financing, Delaney and Peter share the key insights from the day's discussions and explain how SWR is turning these ideas into practical next steps through the SVP.

Ben Lorica and Evangelos Simoudis discuss AI-bubble signals (runaway revenue multiples, circular financing), why many enterprise pilots stall, and what separates leaders (use-case matrices, cross-functional ownership, hard metrics). They also examine U.S.–China tech competition in robotics and semiconductors, and offer a pragmatic view on humanoid robots — what works now versus what's still research-grade.Subscribe to the Gradient Flow Newsletter

What if the key to unlocking real AI transformation isn't a new enterprise platform or an executive directive, but something much simpler: listening to the innovators already inside your company?  That's the idea behind AppDirect CTO Andy Sen's philosophy on bottom-up AI adoption. In this episode, we talk about why the most effective AI strategies often begin at the grassroots level, led by curious employees who experiment first and ask for permission later. Andy explains how AppDirect built a culture of AI experimentation by giving employees a secure “digital playground” to test ideas, measure results, and scale what works. From developers using AI to write half of the company's new code to non-technical staff building internal tools, AppDirect's approach has driven measurable productivity gains while cutting costs and improving efficiency. Rather than dictating from the top, leaders are encouraged to ask questions, support innovation, and apply a “yes, but” mindset that modifies solutions for governance and compliance instead of shutting them down. As organizations everywhere wrestle with how to scale AI responsibly, Andy offers a fresh take on balance by empowering employees to build while ensuring security and oversight. We also explore the rise of developer-focused platforms like devs.ai, which allow teams to safely create agentic solutions across different large language models. So, are your employees already innovating with AI while leadership lags behind? And what might your business discover if you stopped trying to control AI adoption and started observing where it's already thriving? Let me know your thoughts after listening.      

Are you pouring money into various marketing channels with the hope that something will work? Are you uncertain whether your digital efforts are actually helping or hindering your growth? The post Episode 78: Unlocking Measurable Growth through Strategic Marketing with Grace Clemens first appeared on Arlington Strategy.

Across the country, law enforcement agencies are rethinking wellness as more than just good slogans or EAP brochures. Washington State is leading that shift. Through the Washington Association of Sheriffs and Police Chiefs (WASPC), agencies of every size joined an eight-week wellness challenge that treated health as a professional competency — something measurable, trainable, and shared across ranks. The program upleveled from “self-care” to total readiness: stronger bodies, sharper minds, and more resilience. By combining competition, clear metrics and statewide leadership, it created a blueprint other states could follow. In this episode of the Policing Matters podcast, host Jim Dudley talks with Lexipol's Mandy Nice, Camas Police Department Chief Tina Jones, and WASPC Program Manager Terrina Peterson about how WASPC's Wellness Challenge translated that vision into measurable success. The statewide initiative focused on five pillars — physical fitness, mental health, nutrition, peer support and family wellness. It paired clear goals with leadership support, coaching, professional wellness guidance housed in Lexipol's Cordico wellness app, and friendly competition that inspired lasting behavior change across Washington's first responder community. About our sponsor This episode of the Policing Matters podcast is sponsored by OfficerStore. Learn more about getting the gear you need at prices you can afford by visiting OfficerStore.com.

On Mission Matters, Adam Torres interviews Dan Nottingham, Founder & CEO of AmICredible, about using AI to generate credibility scores for statements and content, helping individuals and companies operationalize trust as a KPI and integrate it into workflows to improve outcomes. Follow Adam on Instagram at https://www.instagram.com/askadamtorres/ for up to date information on book releases and tour schedule. Apply to be a guest on our podcast: https://missionmatters.lpages.co/podcastguest/ Visit our website: https://missionmatters.com/ More FREE content from Mission Matters here: https://linktr.ee/missionmattersmedia Learn more about your ad choices. Visit podcastchoices.com/adchoices

Subscribe to DTC Newsletter - https://dtcnews.link/signupIn this episode, Arthur Querou, founder of Vibe.co, and Adam Terry, CEO and co-founder of Cantrip Seltzer, unpack how Cantrip (a hemp/THC beverage brand) uses Vibe.co to turn streaming TV into a performance acquisition channel — not just branding. They dig into targeting, creative strategy, measurement, and scaling in a regulated vertical.What you'll hear:Why CTV is more than just prestige — how hyper‑targeted performance TV delivers ROASHow Vibe.co's identity-first model differs from inventory-first CTV platformsCreative strategies that work (and decay) in this new channelLessons in scaling — starting with retargeting, measuring incrementality, managing creative fatigueThe future: AI + hyper-personalization in TV adsKey moments to listen for:Adam's early success in 3–4× ROAS within weeks of testing CTVArthur's view that “Vibe buys identity first” as a core differentiatorTheir predictions on AI-generated individualized adsIf you're a performance marketer or DTC founder curious about how streaming TV can actually move the needle — especially in restricted verticals — this is a must-listen.Learn more about Vibe.co here: http://vibe.co/Timestamps00:00 - How Vibe Differs from Other CTV Platforms02:00 - Why Cannabis Brands Thrive on Vibe04:00 - Measuring ROAS and Performance on Vibe07:00 - Hyper Targeting and Buyer Profiles Explained10:00 - How Cantrip Uses Data for Smart Targeting12:00 - Scaling CTV Campaigns vs. Meta Ads15:00 - Why TV Ads Build Trust and Prestige17:00 - Buying Identity vs. Inventory in CTV20:00 - Cantrip's Path to Profitable CTV Ads23:00 - Using AI Tools to Create Effective CTV Ads25:00 - What Type of Creatives Work Best on CTV27:00 - The Future of AI-Generated Ads on TV29:00 - How Vibe Uses Household-Level Data for Targeting32:00 - Hyper-Personalized Ads and The Future of Targeting33:00 - Vibe's Growth Story and CTV Momentum35:00 - Incrementality, MMM, and Measuring CTV Success36:00 - Cantrip's Q4 Plans and the Rise of AI Creators37:00 - How to Get Started with Vibe.coHashtags#CTV #StreamingAds #PerformanceMarketing #DTC #AdTech #VibeCo #Cantrip #ConnectedTV #AIAds #MediaBuying #Programmatic #DigitalAdvertising #MarketingStrategy #BrandGrowth #AdPerformance Subscribe to DTC Newsletter - https://dtcnews.link/signupAdvertise on DTC - https://dtcnews.link/advertiseWork with Pilothouse - https://dtcnews.link/pilothouseFollow us on Instagram & Twitter - @dtcnewsletterWatch this interview on YouTube - https://dtcnews.link/video

In this episode of Dental Drill Bits, Dana and Sandy discuss the importance of measuring team energy and performance metrics in dental practices. They emphasize that while patient care is paramount, tracking statistics can enhance care quality and team morale. The conversation explores the concept of buy-in from team members, the significance of accountability, and how metrics can serve as tools for improvement rather than judgment. The episode concludes with actionable steps for practices to foster a positive culture through measurement and celebration of achievements. takeaways Your team's energy is crucial for productivity. Statistics can enhance patient care, not detract from it. Tracking metrics helps connect efforts to results. Buy-in from the team is essential for success. Purpose should always come before profit. Celebrating small wins boosts team morale. Metrics can reveal blind spots in practice management. Accountability fosters a culture of improvement. Positivity is contagious within a team. Consistent actions lead to predictable outcomes. titles Measuring the Pulse of Your Dental Practice The Power of Team Energy in Dentistry Sound Bites "Purpose over profit is essential." "Statistics remove the blind spots." "Positivity really is contagious." Chapters 00:00The Pulse of the Practice 06:41Understanding Metrics and Their Importance 10:40Team Buy-In and Accountability 12:58Taking Action: Small Steps for Big Changes  

Today, we are joined by Robert Glazer.Robert Glazer is a serial entrepreneur, award-winning executive, bestselling author, and keynote speaker. He has a passion for helping individuals and organizations build their capacity and elevate their performance.Bob is the founder and Board Chairman of global partnership marketing agency Acceleration Partners and was the co-founder and chairman of BrandCycle which was acquired by Stack Commerce and TPG.Bob has significant experience in leadership, affiliate & partner marketing, customer acquisition, e-commerce, and direct-to-consumer marketing, including experience with M&A on both the buy and sell side. He has served as a board member and advisor to many high-growth companies in the e-commerce and marketing verticals.Bob shares his ideas and leadership insights via Friday Forward, a popular weekly inspirational newsletter that reaches more than 200,000 individuals and business leaders across 150+ countries. He is a #1 Wall Street Journal, USA Today, and international bestselling author of five books: Elevate, Friday Forward, Performance Partnerships, Moving to Outcomes, and How to Thrive in the Virtual Workplace. He has also been a columnist for Inc., Forbes, and Harvard Business Review, and hosts the Elevate Podcast, a top leadership podcast for entrepreneurship in more than 20 countries.In this second part of our conversation, we dive deep into the practical application of core values in everyday life. Robert shares how to identify when your core values are misaligned, why having too many values dilutes their impact, and the critical difference between aspirational values and intrinsic qualities. Through stories and practical frameworks, he reveals how understanding our past wounds can actually illuminate our greatest gifts and guide us toward more authentic, fulfilling lives both personally and professionally.Key topics include:How to identify signs of core value misalignment and steps to realign yourselfWhy core values should be specific, actionable, and measurable rather than single wordsThe importance of limiting yourself to three to four core values for maximum impactHow to distinguish between aspirational values and true intrinsic qualitiesThe connection between past pain and present values in revealing your purposeThe six-question framework for discovering your authentic core valuesWhy road-testing your core values is essential before finalizing themLearn from Robert Glazer how to use core values as a practical decision-making tool rather than just inspirational wall art. Discover why the process of discovering your core values isn't about invention but rather uncovering what has always been true about you. Whether you're feeling stuck in your career, experiencing relationship struggles, or simply seeking greater clarity and fulfillment, Robert's framework provides a roadmap for aligning your actions with your authentic self.Robert Glazer's Book, “The Compass Within”: https://a.co/d/8iI0iqt Robert's Website: robertglazer.com Robert's Newsletter, Friday Forward: https://robertglazer.com/fridayfwd/ - Website and live online programs: http://ims-online.com Blog: https://blog.ims-online.com/ Podcast: https://ims-online.com/podcasts/ LinkedIn: https://www.linkedin.com/in/charlesgood/ Twitter: https://twitter.com/charlesgood99 Chapters:(00:00) Introduction(01:04) Tip: Identifying Signs of Core Value Misalignment(07:15) Tool: Making Core Values Specific, Actionable, and Measurable(09:45) Technique: Why Three to Four Core Values Are Optimal(11:16) Tip: Distinguishing Aspirational Values from Intrinsic Qualities(13:15) Tool: Understanding How Past Wounds Reveal Greatest Gifts(15:30) Technique: Using the Six-Question Framework for Discovery(18:00) Tip: The Core Validator for Testing Your Values(19:45) Tool: Road-Testing Your Core Values in Real-Life Situations(21:15) Technique: Separating Performance from Authenticity in Leadership(24:40) Conclusion

Azran Osman-Rani is best known for taking AirAsia X from a bold idea to a household name. But after years at cruising altitude, he noticed a different turbulence across workplaces, stress, burnout, and lifestyle risks quietly chipping away at performance. That insight pulled him into a new cockpit: Naluri, the digital health company he co-founded to make mental well-being practical, measurable, and accessible for Malaysians and regional employers. At AirAsia X, Azran learned to balance cost, scale, and customer experience with rigorous data. He brought the same operator's discipline to health: if we can track on-time departures, why not track habits that improve sleep, stress, and nutrition? His mantra, “If you can't measure it, you can't manage it” became Naluri's north star, turning vague wellness efforts into programs with clear goals and visible outcomes. Naluri blends behavioural science with a licensed care team, psychologists, coaches, dietitians delivered through an app that fits real life (Bahasa or English, after-hours, on the go). Individuals set goals, get nudges, and see progress; organisations see aggregated dashboards that link participation to risk-score improvements and productivity markers. In short: support that people actually use, and evidence leaders can stand behind. Azran's founder playbook is human, local, and repeatable: start small, build daily habits, measure what matters, remove stigma by design, and lead by example. For students, grads, and teams, his message is simple, proof beats promises. Want more? Tune in to our Hello Mentor Podcast episode with Azran Osman-Rani for the full story on how he turned aviation lessons into a blueprint for healthier, higher-performing workplaces.

This week on the GovNavigators, we bring you a special episode from Celonis's Process Intelligence Day. we're taking you inside Celonis Process Intelligence Day—where government and industry leaders shared how data-driven insights are reshaping public sector operations. Robert and Adam talk with Colin Wardlaw, Gary Wang, Aubrey Vaughn, and Sairah Ijaz about what it takes to modernize legacy systems, foster cultural change, and measure success through clear KPIs and real results. It's a look at how process intelligence is helping agencies do more with less—and deliver better outcomes for the public.Events on the GovNavigators' RadarOct. 13-15, 2025: AUSA's Annual Meeting Oct. 14, 2025: BENS' Arsenal of Democracy 2.0  Oct. 26-28, 2025: ACT-IAC Imagine Nation ELC 

Whether you’re a ‘new year new me’ aficionado, a 5-year planner, or get sweaty at the thought of setting goals, this episode is for you.

In this UC Today interview, host Kieran Devlin sits down with Robert Handel, Senior Vice President of Cloud Strategy at LDI, to explore how channel partners can future-proof customer experience strategies. With LDI leveraging Intermedia's Contact Center and AI solutions, the conversation dives into how partners can differentiate, drive measurable outcomes, and position themselves for long-term success in the evolving CX market.AI isn't just a buzzword—it's reshaping the contact center in real, tangible ways. In this in-depth conversation, Robert Handel shares how LDI is using Intermedia's AI-driven contact center tools to improve both customer and agent experiences while delivering new revenue opportunities.Watch the full video to discover:Partner-first strategies: Why Intermedia's business model empowers partners like LDI to lead with customer experience.AI in action: From post-call sentiment analysis to real-time agent assistance, how AI is transforming workflows and training.Measurable outcomes: Case studies where AI-enabled call recording, transcription, and analytics drove customer satisfaction, efficiency, and sales growth.Partner advice: How to approach AI-enabled contact center projects consultatively, avoiding common pitfalls around security and data management.Robert also shares a forward-looking view of where AI is headed in the contact center, highlighting why a consultative, cybersecurity-conscious approach is key for partners looking to succeed.Next Steps:If you're a partner exploring how to differentiate with AI-powered contact center solutions, now is the time to act. Watch the full interview, share your thoughts in the comments, and explore Intermedia's partner resources to learn how you can bring measurable CX improvements to your customers.

Mal Vivek, founder and CEO of Zeb, discusses the rapid growth of her firm, which has become a leader in digital and AI transformation. Zeb has established itself as one of the fastest-growing AWS Premier Tier and Databricks partners, primarily by addressing the challenges small and medium businesses face in implementing AI solutions. Vivek emphasizes the importance of understanding each client's unique business model and tailoring AI solutions to meet their specific needs, rather than offering a one-size-fits-all approach.Vivek highlights the significant shift in lead generation strategies among their clients, who are increasingly utilizing AI to create more targeted and high-quality leads. This change reflects a broader trend where businesses are moving away from traditional lead lists and instead developing custom AI systems that align with their ideal customer profiles. Additionally, she notes the importance of training and upskilling employees through AI, enabling them to access vast amounts of knowledge quickly and efficiently.The conversation also touches on the concept of an "AI-first strategy," which varies in definition across different organizations. For Zeb, this strategy involves identifying repetitive tasks that can be enhanced through AI while ensuring that the human touch remains integral to the customer experience. Vivek stresses the need for restraint in digital transformation, arguing that not every process should be automated, especially when personal interaction is a key component of a business's success.Finally, Vivek discusses the evolving business models driven by AI, including a shift towards value-based pricing. She explains how Zeb structures its pricing around measurable outcomes and mutual agreements on success metrics, ensuring that both the firm and its clients benefit from the results achieved. This approach not only fosters accountability but also aligns the interests of Zeb with those of its customers, ultimately driving better business outcomes. All our Sponsors: https://businessof.tech/sponsors/ Do you want the show on your podcast app or the written versions of the stories? Subscribe to the Business of Tech: https://www.businessof.tech/subscribe/Looking for a link from the stories? The entire script of the show, with links to articles, are posted in each story on https://www.businessof.tech/ Support the show on Patreon: https://patreon.com/mspradio/ Want to be a guest on Business of Tech: Daily 10-Minute IT Services Insights? Send Dave Sobel a message on PodMatch, here: https://www.podmatch.com/hostdetailpreview/businessoftech Want our stuff? Cool Merch? Wear “Why Do We Care?” - Visit https://mspradio.myspreadshop.com Follow us on:LinkedIn: https://www.linkedin.com/company/28908079/YouTube: https://youtube.com/mspradio/Facebook: https://www.facebook.com/mspradionews/Instagram: https://www.instagram.com/mspradio/TikTok: https://www.tiktok.com/@businessoftechBluesky: https://bsky.app/profile/businessof.tech Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

It's great to have goals, but what's the point of having them if we never actually achieve them?Or maybe you do eventually get there, but wouldn't it be nice if we could get there faster and more efficiently?In this episode, I talk about SMART goals and give examples of how you can make your goals Specific, Measurable, Achievable, Relevant, and Time-Bound. I give examples from my own goals in life, and also relate it to the example of learning English as a goal.Show notes page - https://levelupenglish.school/podcast344Asian UncleWelcome to Asian Uncle, the unfiltered dive into Asia - from the back-alley brothels...Listen on: Apple Podcasts Spotify➡️ Join the Free Mini Course - https://www.levelupenglish.school/mini⭐️ Join Level Up English - https://www.levelupenglish.school Become a member and get: Podcast Transcripts Private Podcast Group Classes Private Coaching And over 500 online lessons!

Episode 337 Picture us sitting down with our favorite beverage and notebooks, and I ask you: What do you want to focus on and not focus on before the clock strikes midnight on 1/1/2026? It's a question I asked myself before I recorded this episode, and this is what we're talking about today! I share a letter I wrote to myself on 12/31/24 with my goals and dreams for 2025. I talk about what is working in my life that I want to continue to focus on in 2025, a few things I want to start, and something I want to let go of and not focus on.  Throughout the episode, I check in with you to help you get clear on the progress you've made, the things you are doing that are working in your life, and what you want to spend your time focusing on and not focus on for the remainder of the year.  I have a correction:  I mentioned SMART goals and incorrectly used the acronym. The correct meaning is: Specific, Measurable, Achievable, Relevant, and Time-Bound. Thank you for allowing me to be human and make mistakes

Executives are asking the same question in 2025: Where is the value AI was supposed to deliver?   In this episode of ThinkCast, Gartner experts Mary Mesaglio and Rita Sallam outline how leaders can define, measure and maximize AI value across the enterprise. From productivity gains that don't translate directly to financial returns, to high-stakes bets that could rewrite industry rules, they explain why leaders must manage AI investments as a balanced portfolio — spanning return on investment, return on employee and return on the future.   Tune in to discover: Why productivity leakage hampers measurable value How to structure AI investments across ROI, ROE and ROF The differences between Defend, Extend and Upend use cases Why AI-ready data, governance and business change are critical   Dig deeper: Buy tickets to Gartner IT Symposium/Xpo Watch the full webinar on AI value Become a client to try out AskGartner for more trusted insights  

Send us a textStruggling with setting effective therapy goals? Look no further than the SMART framework, a powerful approach that transforms vague client aspirations into concrete, achievable outcomes. Drawing a clever parallel between the 1960s TV show "Get Smart" and today's clinical practice, this episode unpacks everything therapists need to know about creating goals that actually work.The SMART method—Specific, Measurable, Achievable, Relevant, and Time-bound—provides the perfect structure for therapeutic progress. We explore how specificity eliminates confusion by answering the five W questions and breaking complex problems into manageable components. Rather than settling for "feel better," you'll learn to craft precise goals like "reduce panic attacks from daily to weekly" or "have one 30-minute conversation with my teenage daughter each week without raising my voice."Measurement proves crucial for tracking progress, whether through frequency counts, duration tracking, intensity ratings, standardized assessments, or behavioral observations. We discuss how achievable goals must challenge clients while remaining realistic given their current circumstances and resources. The relevance component ensures goals align with clients' values and address what brought them to therapy initially. Finally, time boundaries create urgency and natural evaluation points, from short-term goals that build momentum to long-term objectives representing major life changes.Whether you're a seasoned therapist or just starting your clinical journey, mastering the SMART framework will revolutionize how you approach goal-setting with clients. And if you're preparing for licensing exams and need tutoring referrals, reach out to info@thegoodneuron.com for trusted recommendations. Remember, effective therapy isn't about vague improvements—it's about SMART goals that create meaningful, measurable change.If you need to study for your national licensing exam, try the free samplers at: LicensureExamsThis podcast is not associated with the NBCC, AMFTRB, ASW, ANCC, NASP, NAADAC, CCMC, NCPG, CRCC, or any state or governmental agency responsible for licensure.

Experimenting with AI is exciting—but how do you make the leap from tinkering to transforming agency operations at scale? In this conversation, Galen Low brings together Melissa Morris (Agency Authority), Kelly Vega (VML), and Harv Nagra (Scoro) to talk about how agencies can carve out space for experimentation, align AI use to business goals, and actually implement the good ideas that emerge.The panel shares stories of saving hours on PM tasks, setting up accountability frameworks, and creating safe spaces for knowledge-sharing. They also surface the tough stuff—fear of job replacement, cultural resistance, governance challenges—and how to navigate it with clarity and empathy.Resources from this episode:Join DPM MembershipSubscribe to the newsletter to get our latest articles and podcastsConnect with Melissa, Kelly, Harv on LinkedInCheck out Agency Authority, VML, Scoro and The Handbook: Agency Ops podcast

In this episode, I had the pleasure of speaking with Eleanor Stanley, a coach and communication specialist, about her inspiring work with Guy's and St. Thomas' NHS and the British Association of Retinal Screeners. Eleanor shared a powerful case study on using co-production and storytelling to increase attendance for diabetic eye screenings, especially among groups that are often harder to reach. We discussed the importance of authentic communication, the value of patient voices, and how even small-scale projects can drive real behavior change. Top 3 Takeaways: Co-production with clear roles is key: Involving patients directly in the creation of communication materials leads to more authentic and effective messaging, but it's crucial to define everyone's role and manage expectations, especially with limited resources. Storytelling drives behaviour change: Crafting a compelling narrative, rather than just sharing facts creates emotional engagement and helps audiences connect with the message on a deeper level. Measurable impact matters: Adding a patient story video to appointment reminders led to a 25% higher rebooking rate for diabetic eye screenings, demonstrating the real-world value of thoughtful communication interventions. Eleanor's Quote “You need to be very clear on your outcomes. You need to be measuring for results and all of that, but it's so much nicer for you if you are doing it from a place of authenticity and also it's so much more effective in what you can produce. It's just people, and it can sound scary…but actually just one really good conversation with someone can just completely change everything.” Book Recommendation Eleanor recommends “The Advice Trap” by Michael Bungay Stanier. She highlights its focus on humility, curiosity, and changing the way you lead through better listening. Resonance Programme Resonance Programme is a bespoke journey for leaders and communicators ready to rethink how they show up at work and beyond. It is professional development - led by Eleanor - for mid-career senior leaders and communicators working in health social impact. Click here for more info. Come on the show If you enjoyed this episode or have a case study to share, reach out at brainfuel@hiddenvoicesheard.com!

Host Austin sits down with the coach/physio behind Supple Leopard to unpack how modern S&C drifted from performance—and how to stitch it back together. They dig into balancing “movement yogi” work with real wattage, why the weight room should be a safe place to take risks, and how prep that looks like getting ready for a fight beats 20 minutes of foam rolling. You'll hear practical ways to restore positions, use test–retest thinking, and design warm-ups that light up the nervous system (spike ball, flag-belt games, resisted throws, barefoot jumps) so athletes show up faster, tougher, and happier—and coaches stop over-accessorizing the gym.

In this rerun of Episode 278 of The Daily Influence, Brian S. Smith dives deep into the critical topic of aligning personal and professional goals to create a more balanced and fulfilling life. He explores the importance of synergy between what drives you personally and what you aspire to achieve professionally. Brian emphasizes how using the SMART (Specific, Measurable, Achievable, Relevant, Time-bound) framework can bridge the gap between these objectives, fostering harmony and reducing internal conflict. This episode offers practical strategies to help you reflect, adjust, and intentionally approach your goals, ensuring continuous improvement and 100% success in reaching them. Tune in for actionable insights that will empower you to align your life's purpose with your professional ambitions.

Most banks, including potentially yours, are falling into a dangerous trap. They're announcing AI initiatives, holding innovation showcases, and talking about digital transformation, but when it comes to measurable business results, 70% have nothing to show for their investment. The winners, like JPMorgan Chase, Capital One, and a few others, aren't just lucky. They've decoded a specific approach to talent, execution, and measurement that lets them turn AI investments into strategic advantages. Meanwhile, most are wasting budgets with little to show for it beyond PowerPoint slides. Today on the Banking Transformed podcast, we're joined by Alexandra Mousavizadeh, CEO of Evident, who has just released the most comprehensive analysis of AI outcomes in banking. Her team tracked 173 AI use cases across 50 major banks, and the data reveals a stark divide emerging in our industry. Alexandra will reveal which banks are already using AI to steal retail customers, how they're measuring real ROI, and most importantly, what retail banking leaders need to do differently in the next 12 months to avoid being left behind. If you're responsible for retail banking strategy, customer acquisition, or digital transformation, the next 30 minutes could determine whether your bank thrives or merely survives the AI revolution.

Episode 277 is about the one thing standing between you and achieving your goals. Your Mind Set!   The only thing standing between you and your goal is you. I is the story you keep telling yourself as to why you can't achieve it. What I will share is how you can begin to change the narrative of the conversation going on in your mind—Your vision, along with action.  You can change where you are and who you want to be.   The standard you set, keeping in mind that you're competing against yourself, not others. You're on a journey, and it's a process of pursuing.   The question to think about today is, Is Your Mind Set? And what is it set on? Your mind set is one of the most crucial elements of success in any field: creating a winning mindset. It's not about luck. It's about how you think, how you approach challenges, and the internal narrative you're having every single day. So, what does it truly take to build a mindset that wins?    So, what exactly is a "winning mindset"? It's the mental foundation that allows you to see opportunity where others see obstacles. It's the engine that drives you forward, even when the path is difficult.   Let's break it down into four key elements.   Self-belief. The absolute foundation of a winning mindset. It's you against you, not others. You have to believe in your ability to succeed. Think about any great athlete or innovator. Before anyone else believed in them, they believed in themselves. It's about a quiet, steady confidence in your capabilities.   A practical way to build this is to celebrate your small wins. Did you finish a challenging task at work? A knowledge of it. Did you stick to your workout plan? Give yourself credit. Each small victory builds evidence that you are capable, strengthening your belief over time.   Resilience. Life will knock you down. You will face setbacks, failures, and criticism. That's a guarantee. A winning mindset isn't about avoiding failure; it's about bouncing back from it, stronger and wiser. Think of it like a muscle. Every time you face a challenge and push through, your resilience grows. Something I learned from Warren Buffett is that the more you learn, the more you earn.  Be open to learning along the way.    Clear goal-setting. A winner knows where they are going. Vague hopes, such as "I want to be successful," are not enough. A winning mindset requires vision with specific and actionable goals. You need a destination to aim for.   What is something you want to pursue? Better health, better relationships,  a better life.   Try the SMART goal framework: Specific, Measurable, Achievable, Relevant, and Time-bound. Instead of "I want to get in shape," a winning goal is "I will run a 5k in three months by training three times a week." This clarity gives you a roadmap and turns a distant dream into a series of manageable steps.   Positive habits. Your daily actions shape your mindset. Winners build routines that support their goals. They don't rely on motivation alone, because motivation can fade. They rely on discipline and habits. Have the courage to take action.   Consider the habit of a positive morning routine. Instead of grabbing your phone and scrolling through social media, what if you spent the first 15 minutes meditating, journaling, or planning your day? This slight shift can set a positive and productive tone for everything that follows. S art small. Pick one habit you want to build—like reading for 10 minutes a day or writing down three things you're grateful for—and stick with it. Consistency is what solidifies a winning mindset.   Let's recap the four pillars: build unshakable self-belief by celebrating your wins. Develop resilience by learning from your setbacks. Set clear, specific goals to give yourself direction. A d cultivate positive habits that support your journey.   The power to change your life resides in your mind. The story you tell yourself becomes your reality.   So, here is your call to action. I encourage you to take one step today—just one. Pick one of the elements we talked about. Write down one clear, specific goal for this week. Maybe it's taking five minutes to list three past accomplishments you're proud of to build that self-belief. Don't wait for the "perfect" moment. The moment is now. Start building your winning mindset today, and watch how your world begins to change.     Until next time. If someone can benefit from this episode, do me a favor and share it.     Connect with Lisa: https://www.linkedin.com/in/lisathal/ http://threewordmeetings.com http://threewordpodcast

Learn how a unified Zoho platform and centralized data reduce app sprawl, speed decisions, and improve customer experience. The discussion provides a practical playbook for leaders seeking fewer apps, stronger data integrity, and clear ROI.#Zoho #CXOTalk #TechLeadership #DataAnalytics #DigitalTransformation 

This week on The Data Stack Show, John and Matt dive into the latest trends in AI, discussing the evolution of GPT models, the role of tools in reducing hallucinations, and the ongoing debate between data warehouses and agent-based approaches. They also explore the complexities of risk-taking in data teams, drawing lessons from Nate Silver's book on risk and sharing real-world analogies from cybersecurity, football, and political campaigns. Key takeaways include the importance of balancing innovation with practical risk management, the need for clear recommendations from data professionals, the value of reading fiction to understand human behavior in data, and so much more. Highlights from this week's conversation include:Initial Impressions of GPT-5 (1:41)AI Hallucinations and the Open-Source GPT Model (4:06)Tools and Determinism in AI Agents (6:00)Risks of Tool Reliance in AI (8:05)The Next Big Data Fight: Warehouses vs. Agents (10:21)Real-Time Data Processing Limitations (12:56)Risk in Data and AI: Book Recommendation (17:08)Measurable vs. Perceived Risk in Business (20:10)Security Trade-Offs and Organizational Impact (22:31)The Quest for Certainty and Wicked Learning Environments (27:37)Poker, Process, and Data Team Longevity (29:11)Support Roles and Limits of Data Teams (32:56)Final Thoughts and Takeaways (34:20) The Data Stack Show is a weekly podcast powered by RudderStack, customer data infrastructure that enables you to deliver real-time customer event data everywhere it's needed to power smarter decisions and better customer experiences. Each week, we'll talk to data engineers, analysts, and data scientists about their experience around building and maintaining data infrastructure, delivering data and data products, and driving better outcomes across their businesses with data.RudderStack helps businesses make the most out of their customer data while ensuring data privacy and security. To learn more about RudderStack visit rudderstack.com.

Setting goals isn't just about ambition—it's about hope, direction, and creating a path toward the life you want. In this episode, Dr. E (Efrat Lamandre) breaks down the power of SMART goals—Specific, Measurable, Achievable, Relevant, and Time-bound—and shares why they're essential for lasting change. But here's the twist: there's one secret ingredient most people miss. Without it, even the best-laid plans fall apart. With it, your goals become achievable, sustainable, and empowering. Whether you've fallen off track before or you're ready to try again, this episode will give you the clarity, tools, and mindset shift you need to finally stick with your goals. Learn more about your ad choices. Visit megaphone.fm/adchoices

“If you're as good as you say you are, you should be able to keep your cost structure down, deliver the mission and the outcome, and still make a margin.” - Josh Gruenbaum, Commissioner of the Federal Acquisition Service at the GSA The General Services Administration (GSA), responsible for Federal contracting, has been making DOGE-style headlines of their own this year. In late June, they sent a letter to a number of large consulting firms under contract, looking for opportunities to reduce spending and better understand the work that is underway. Josh Gruenbaum, who is overseeing the review, specifically requested “No consultant gobbledygook” in the responses. The GSA has signaled a mindset shift from time-and-materials to outcome based contracts, a dynamic that is likely to impact private sector consulting contracts and spending as well. In this episode of the Art of Supply podcast, Kelly Barner looks into this shift and what it will require from all involved parties: How the government defines consulting services The multi-round outreach process being led by the Federal government and how firms are responding How to shift to outcome based agreements and the pressure of AI is likely to change the future of consulting Links: Kelly Barner on LinkedIn Art of Supply LinkedIn newsletter  Art of Supply on AOP Art of Supply on YouTube Subscribe to This Week in Procurement

In this empowering episode of Healthy Mind, Healthy Life, we dive into the psychology of success with bestselling sci-fi author Jenny Ahmed. This conversation isn't just about writing or fiction—it's about mastering your mindset, aligning with your personality, and unlocking the real secret to goal-setting: self-awareness. Jenny shares how her understanding of her unique wiring has allowed her to write multiple novels at once, overcome procrastination, and stay motivated. Together, we discuss the difference between blind positivity and empowered thinking, how optimism can be built like a muscle, and why hope is a practical tool—not a fluffy ideal. If you've ever hit a roadblock and questioned your potential, this episode will offer real-world tools to reframe failure, build esteem, and find resilience—especially when you're at your lowest. Whether you're a creative, entrepreneur, or just trying to get unstuck, this is a conversation that bridges neuroscience, personality, and practical positivity to move you forward. ABOUT THE GUEST Jenny Ahmed is a bestselling science fiction novelist with a background in medicine, genetics, and astrobiology. Her books center on strong female protagonists facing dystopian challenges, using her fiction as a vehicle to teach survival, leadership, and mental clarity. She empowers women through both storytelling and actionable insights into resilience and mindset. KEY TAKEAWAYS Self-awareness is the first step to productivity: Jennifer shares how knowing her working style helped her write multiple novels simultaneously. Your personality should guide your goal-setting. Procrastination is a delay, not a stop sign: Recognize the patterns, then work through them. SMART goals work best when aligned with your wiring: Measurable goals paired with intrinsic motivation create lasting impact. Optimism is built through hope and habit: Everyone has hope inside them. Train your brain to notice the positive and your actions will follow. Failure is timing, not finality: If it hasn't happened yet, it doesn't mean it won't. Sometimes, it's just not the right season. Self-esteem is built through esteemable acts: Doing small good deeds boosts self-worth and sets the stage for goal achievement. Surround yourself with uplifting energy: Be mindful of the people and energy you   CONNECT WITH THE GUEST:Follow Jenny Ahmed on her author journey and discover her novels that blend science, strength, and transformation on http://www.jennyahmed.com/   Want to be a guest on Healthy Mind, Healthy Life? DM on PMSend me a message on PodMatchDM Me Here:https://www.podmatch.com/hostdetailpreview/avik CHECK PODCAST SHOWS & BE A GUEST: Tune to all our 19 podcasts: https://www.podbean.com/podcast-network/healthymindbyavik Subscribe To Newsletter: https://healthymindbyavik.substack.com/ Join Community: https://nas.io/healthymind OUR SERVICES Business Podcast Management - https://ourofferings.healthymindbyavik.com/corporatepodcasting/ Individual Podcast Management - https://ourofferings.healthymindbyavik.com/Podcasting/ Share Your Story With World - https://ourofferings.healthymindbyavik.com/shareyourstory STAY TUNED AND FOLLOW US! YouTube – https://www.youtube.com/@healthymind-healthylife Instagram – https://www.instagram.com/healthyminds.pod Threads – https://www.threads.net/@healthyminds.pod Medium – https://medium.com/@contentbyavik Facebook – https://www.facebook.com/podcast.healthymind LinkedIn – https://www.linkedin.com/in/reemachatterjee/https://www.linkedin.com/in/avikchakrabortypodcaster Pinterest – https://www.pinterest.com/Avikpodhealth/ SHARE YOUR REVIEW Share your Google Review - https://www.podpage.com/bizblend/reviews/new/ Share a video testimonial and it will be displayed on our website - https://famewall.healthymindbyavik.com/ #podmatch #healthymind #HealthyMindByAvik #goalsetting #selfawareness #positivity #mindsetshift #resilience #podcastshow #mentalhealthmatters #authorguest #jenniferbadenahmed #inspirationalstories #wellnesspodcast

n this episode of Tech Talks Daily, I'm joined by Mohib Yousufani, a senior partner at PwC who leads growth, turnaround, and digital transformation initiatives for Fortune 500 companies. Mohib brings a sharp focus on value creation, helping business leaders move beyond technology hype to deliver measurable outcomes through thoughtful digital strategies. Our conversation begins with a hard truth: many companies are confusing technology adoption with business outcomes. Mohib shares how organizations often rush to embrace the latest AI trends or automation tools without first identifying the core problems they need to solve. That misalignment, he explains, is why many digital transformation efforts stall or fail to scale beyond pilot mode. Mohib breaks down PwC's approach to digital transformation, which begins by translating enterprise ambition into actionable plans. We explore how aligning business unit goals, operating models, and leadership behavior is critical to successful implementation. He also offers a candid view of why so many projects suffer from process debt and legacy friction, often ignoring the people and culture dynamics that are central to lasting change. One of the most powerful parts of our discussion centers on how to evaluate ROI. Instead of focusing solely on cost savings, Mohib suggests expanding the lens to include revenue growth, time to market, risk mitigation, and strategic agility. He shares a compelling success story involving a CPG company that used AI and data science to optimize trade promotions and pricing, resulting in a three percent revenue lift and two percent margin expansion. We also talk about leadership's role in setting the tone. Culture, Mohib emphasizes, acts as a multiplier. Without executive alignment and clear behavioral modeling, even the most sophisticated tools won't deliver the promised value. If your organization is rethinking digital strategy, this episode is packed with insights to help you move from experimentation to real business impact. Are you building digital solutions that scale beyond buzzwords?

The CPG Guys are joined in this episode by Alanna Handelman, Head of U.S. Commerce & Canada Mid-Market Sales at Snap Inc., a technology company that contributes to human progress by empowering people to express themselves, live in the moment, learn about the world, and have fun together. Follow Alanna on LinkedIn at: https://www.linkedin.com/in/alannahandelman/Follow Snap for Business online at: http://forbusiness.snapchat.com/cpgguysFollow Snap Business Blog at: https://forbusiness.snapchat.com/blogFollow Snap on LinkedIn at: https://www.linkedin.com/showcase/snapchat-for-business/postsAlanna answers these questions:What do you say to marketers who still think of Snapchat as “just for Gen Z”? Talk to us about your audience proposition. How does Snapchat compare with other digital platforms when it comes to driving awareness and conversion for CPG products?Retail media is exploding, but most of it is focused on on-site. Where does Snapchat fit into the off-site retail media puzzle?How is Snapchat uniquely positioned to support CPG brands in today's attention-fragmented world? Give us a breakdown of the various products / inventory available to brands and agencies?Can you talk about how Snapchat is partnering with retailers or data providers to close the loop on attribution and sales lift?Measurement is always a top concern for CPG advertisers. What's Snapchat doing to help brands prove ROI or incrementality? What's the most misunderstood metric in social advertising for CPG, in your opinion?How do you see AI and personalization shaping the future of ad experiences on Snapchat for CPG brands?Let's close by discussing how a partnership with Snapchat works. Start fo finish, what does it take and how does it get executed?CPG Guys Website: http://CPGguys.comFMCG Guys Website: http://FMCGguys.comCPG Scoop Website: http://CPGscoop.comRhea Raj's Website: http://rhearaj.comLara Raj in Katseye: https://www.katseye.world/DISCLAIMER: The content in this podcast episode is provided for general informational purposes only. By listening to our episode, you understand that no information contained in this episode should be construed as advice from CPGGUYS, LLC or the individual author, hosts, or guests, nor is it intended to be a substitute for research on any subject matter. Reference to any specific product or entity does not constitute an endorsement or recommendation by CPGGUYS, LLC. The views expressed by guests are their own and their appearance on the program does not imply an endorsement of them or any entity they represent. CPGGUYS LLC expressly disclaims any and all liability or responsibility for any direct, indirect, incidental, special, consequential or other damages arising out of any individual's use of, reference to, or inability to use this podcast or the information we presented in this podcast.

This episode delves into the crucial role of well-positioned goals in a developer's career. It asserts that goals provide clarity, perspective, and purpose, particularly focusing on clarity as a primary benefit. The discussion challenges common struggles with goal setting, including the often-overlooked importance of relevance (the 'R' in SMART goals), suggesting that an irrelevant goal, no matter how specific or measurable, is ultimately ineffective. The core message highlights that the purpose of a goal is to serve as a clarifying and prioritising tool, enabling you to make decisions about what to do and focus your efforts, rather than simply doing work that is handed to you. You will learn to start small and focus on desired outcomes or what you want to be true, accepting that a goal only needs to be "directionally correct" rather than perfect. The episode also provides a practical heuristic: to set goals by considering how your boss will evaluate your performance in the future. It emphasises the importance of setting goals that are challenging but sustainable, avoiding common pitfalls like overly abstract, too easy, or demoralisingly difficult goals, to prevent disengagement and burnout. Ultimately, consistent goal setting and reflection are presented as key drivers for long-term career success.Understand the fundamental importance of goals in providing clarity, perspective, and purpose in your career, especially for driven developers.Recognise that relevance is the most critical factor in goal setting; a goal's specificity or measurability is meaningless if it is not the right goal for you.Grasp that the primary function of a goal is to help you make decisions about what to do, acting as a clarifying, prioritising, and focusing tool for your efforts.Challenge the mindset that your goal as a software engineer is merely to complete assigned work; without personal goals, your career changes and skill development will be difficult.Learn to start small when setting goals and focus on desired outcomes or what you genuinely want to be true in your career.Embrace the concept of a "directionally correct" goal, understanding that a goal does not need to be perfect to guide you effectively towards a larger, long-term outcome.Utilise reflection after meeting a goal to assess whether it moved you closer to your long-term objectives, providing valuable steering for future goals.Employ a practical heuristic for goal setting: imagine how your boss would evaluate your performance in six months or a year, and set goals around those anticipated factors.Be proactive in discussing career growth and goal setting with your manager, framing it as an opportunity for them to direct your efforts towards organisational wins.Identify and avoid common pitfalls in goal setting, such as goals that are too abstract (not tractable), too easy (causing disengagement), or too difficult (leading to demoralisation).Strive for goals that offer a challenging but sustainable chance of success (e.g., around a 60% probability), requiring focus and the ability to say no, without leading to burnout.Understand that consistency in setting and pursuing goals is what ultimately defines long-term success, rather than the perfection of any single goal.

In this episode, Coaches Jason and Matt dive into the SMART goal-setting framework: Specific, Measurable, Achievable, Relevant, and Time-Bound, and how it can be a game changer in your alcohol-free journey. They share personal stories, practical tools, and the science behind building consistent habits that stick. Whether you're trying to improve your health, rebuild self-trust, or simply create momentum, this episode shows how small daily actions lead to massive transformation.   Download my FREE guide: The Alcohol Freedom Formula For Over 30s Entrepreneurs & High Performers: https://social.alcoholfreelifestyle.com/podcast ★ - Learn more about Project 90: www.alcoholfreelifestyle.com/Project90 ★ - (Accountability & Support) Speak verbally to a certified Alcohol-Free Lifestyle coach to see if, or how, we could support you having a better relationship with alcohol: https://www.alcoholfreelifestyle.com/schedule ★ - The wait is over – My new book “CLEAR” is now available. Get your copy here: https://www.alcoholfreelifestyle.com/clear

Scaling AI by Driving Clinician Adoption and Measurable Outcomes Join Dr. Deepti Pandita, VP of Clinical Informatics and CMIO at UCI Health, as she reveals how academic medical centers can successfully deploy AI-driven solutions while addressing digital disparities. Dr. Pandita will share tactical insights from implementing ambient documentation, streamlined patient messaging, and administrative workflow automation at Orange County's only safety net academic medical center. Learn how her evidence-based approach to digital health equity has reduced hospital stays, improved operational efficiency, and influenced national policy through her co-authored American College of Physicians position paper on AI in healthcare. Find all of our network podcasts on your favorite podcast platforms and be sure to subscribe and like us. Learn more at www.healthcarenowradio.com/listen/

Paul Stansik sits down with Shiv Narayanan—founder of How to SaaS and author of Exit-Ready Marketing—to break down what most private equity firms and portfolio companies get wrong about marketing. They explore how to make marketing a measurable, scalable lever for value creation, from diligence to exit. Shiv shares the frameworks he's used across countless engagements to tie marketing strategy, budget, and team structure to real business outcomes. If you're tired of vague brand goals and unaccountable spend—or you're just trying to figure out what “good marketing” looks like in a PE context—this episode gives you the language, metrics, and mindset to make marketing work like a growth function.