Podcasts about measurable

Managed Service Providers (MSPs) are encouraged to shift their focus from traditional infrastructure management to becoming Managed Intelligence Providers (MIPs), emphasizing the integration of artificial intelligence (AI) into their service offerings. Chance Weaver, VP of AI Adoption at PAX 8, highlights the necessity for MSPs to engage in deeper conversations with clients about their business processes rather than merely discussing technology tools. This approach aims to identify specific business challenges that can be addressed through tailored technological solutions, including AI, automation, and business intelligence.Weaver notes that while many MSPs have historically excelled in maintaining infrastructure, they often lack a comprehensive understanding of their clients' workflows and business needs. The transition to MIPs involves not only understanding business processes but also ensuring data readiness, which is critical for effective AI implementation. Instead of undertaking extensive data cleanup projects upfront, MSPs should focus on the data relevant to specific business processes, thereby demonstrating immediate ROI and building trust with clients.The episode also discusses the importance of outcome-driven services and the potential for MSPs to monetize AI solutions effectively. Weaver shares insights from his interviews with over 650 partners in the PAX 8 ecosystem, revealing that only a small percentage are currently generating revenue from AI-related services. Successful partners are leveraging their existing relationships and expertise to create value for clients by aligning pricing models with measurable outcomes, thus facilitating a smoother transition to AI adoption.For MSPs and IT service leaders, the key takeaway is the urgency to start conversations about AI with clients, even if they are not yet fully equipped to implement these solutions. By positioning themselves as knowledgeable partners in the AI transformation journey, MSPs can capitalize on emerging opportunities and enhance their service offerings. The discussion emphasizes that while some providers may choose to adopt a fast-follower strategy, those who proactively engage with clients about AI will likely gain a competitive advantage in the evolving market landscape.

Marty here with Warehouse and Operations as a Career. This has always been my favorite time of year. Not just because of the holidays, although I do enjoy a little time off and getting to spend some quality time with family and friends. It’s always been my reset or reboot time of year. I know a lot of people that look at spring as their reboot season. I don't know, maybe because one year is closing and another one is opening, for me, reflecting on the last 52 weeks and planning on the next 52 just gives me pause, and I look forward to it! So, let’s see, we've been at this now for what, just over 7 sets of 52 weeks, or a little over 7 years. When I started the podcast I envisioned doing 50 episodes, and here we are at 347! OK, 2025, what a year right. This year we covered a wide range of topics, we've talked about 32 different light industrial task or positions. We've learned a little about our handling our finances, a lot about the supply chain, and spoke about the many different career opportunities in this industry. I hope we're all a little better off, or more prepared for and in our careers for it! I'd like to make this first episode of 2026 about reflection, planning, professionalism, and purpose. I was telling a group of managers and facility managers yesterday that purpose is going to be my go to word for the 1st quarter. I'm making Purpose about ethics and commitment. It's about doing the job right, even when the job isn't glamorous. And most importantly, it's about understanding that this is a long game, and the end goal for all of us is retirement, not burnout, definitely not injury, and not regret in any form or fashion. This year I've had the fortune to see at least 3 people advance to executive management positions. And I think 2 directors move up to V.P. roles. Well over 14 team members from the floor promoted to supervisors, and I think 9 individuals move into lead roles. And a wealth of associates moved into other departments or tasks. And on the negative side, no that’s the wrong word, not negative. Let's say there was also a lot of us still finding our footing and growing. I heard of a few instances where management had terminated associates, probably no more than 10 or 20 though. And every year we hear of several hundred that terminate or fire themselves. Remember how we've talked about those attendance rules, tardy rules, safety rules, and how insubordination, losing our tempers, or just accepting a position that isn’t a good fit for us, what else, oh, the NCNS. Things like that I think we can all agree we kind of ended our position on our own. But you know what. That’s OK. I'm sure we learned from it, and we'll take that knowledge to our next opportunity. Every job isent for everybody. So those situations aren’t even close to being a negative, we learned something about ourselves so its a positive in my eyes. A few things I ask myself this time of year is did I show up consistently? I don't mean daily or on time. I mean was I there mentally, and focused on my job every day. And did I follow direction, or did I cut corners? Every position in our field of light industrial work has some type of regulatory, safety, record documentation or reporting we're responsible for. It's so easy to cut a corner here and there. That’s one I really work on every year. And here's my favorite one, did I take ownership of my role? This is a hard one, and I'd like to say I did a good job with it this year!  And of course I have to ask myself, did I improve my skills every month, or did I just repeat the same month 12 times? I've definitely learned that growth doesn't come from activity alone, it comes from intentional improvement. You can work hard and still stand still if you're not learning, listening, and adjusting when necessary. And as we've learned, that's especially true in the light industrial world. Warehousing, manufacturing, and transportation demand discipline, precision, and trust. This isn't a place where chaos survives for long. Another word I've taught to this year was ethics. Ethics aren't just about stealing or dishonesty. Ethics show up in whether you follow safety procedures even when a supervisor isn't nearby, whether you handle equipment responsibly, and whether you raise your hand when something goes wrong. Ethics are about doing the right thing when it would be easier not to. In our industry, ethical shortcuts can get people hurt. They damage equipment. They cost jobs. They end careers early. And they don't stay hidden for long. The associates who last, the ones who get promoted, trusted, and grow, are the ones management never has to worry about regarding rules and procedures being followed. And that makes me think about commitment. I made like 25 commitment forms this year for a host of different positions. I think, somewhere along the way, the idea of job commitment got twisted. Now, commitment doesn't mean giving your life to a company. It simply means doing what we said we'd do, showing up when we said we would, being dependable, taking responsibility for our role, and understanding that our actions affect others. Sounds simple right? In a warehouse, one person not doing their job can create downstream chaos. Missed picks, delayed trucks, overtime, safety risks, all because someone decided their role wasn't that important. We learned this year that they are all important. I forgot what episode we said, Every role matters. Every shift matters. Every decision matters. Commitment isn't old-fashioned, we just need to bring it back into the fold! Oh, here's one, I hear it all the time, and you know it makes me frown. It's just a warehouse job. No, it's a professional environment with real risk, real responsibility, and real opportunity. Professionalism shows up in how we speak to our coworkers and supervisors. How we handle feedback, how we accept and wear our PPE, and how you treat equipment and safety procedures. One thing I shared with an unloader this week was, you don't become professional after you get promoted. Professionalism is what earns you that promotion. People notice the associate who listens, adapts, and carries themselves with respect. They also notice the ones who complain, argue, and resist direction. In the light industrial world, following instructions isn't about control, it's about safety, efficiency, and consistency. We learned this year that procedures are written because someone got hurt, or something was damaged, time was lost, or money was wasted. You don't need to like every instruction. And you don't need to agree with every process. But we do need to follow them. As long as there legal and safe. I have a picture hanging in my office, a quote from Vince Lombardy that says, The difference between a successful person and others is not a lack of strength, not a lack of knowledge, but rather a lack of will. I read that every Monday morning! Another thing we learned this year is that If you're doing the same job the same way you did two years ago, you're falling behind, even if you're good at it. Technology changes. Equipment changes. Expectations change. Learning doesn't always mean formal training. It can mean us asking better questions or more questions, watching how the top performers work, and understanding the why behind the process, oh and accepting coaching without getting defensive. I think the most career damaging words in any operation are, that's how we've always done it. For me, constant improvement is a mindset. Improvement doesn't require massive changes. It just needs small, consistent adjustments. Better communication. Better time management. And better focus. Those small improvements compound over time. And over a 20-, 30-, or 40-year career, they make a massive difference. I'm living proof of that! OK, enough of 2025! And although this is my magical time of year, goals don't magically work because the calendar changes. If you and I want 2026 to be different, you and I need, Clear expectations, Measurable goals, and to hold ourselves accountable, even when it's uncomfortable and gets tough. We need to ask ourselves, what skill do I need to improve? What habit do I need to change? What behavior is holding me back? I write those answers down and talk about them, and I revisit them monthly. And I want to talk about the part nobody explains clearly enough to us. The end goal of this game isn't just a paycheck. The end goal is retirement with health, dignity, and options. That means protecting your body, avoiding injuries, managing stress, saving consistently, and making smart career moves. You don't wake up one day ready to retire, we have to build toward it slowly, intentionally, and patiently. Another way to put it is plan for it! Every safe shift, every certification, every promotion, every smart financial decision gets you closer. As we close out 2025, remember this, You don't have to be perfect, but you do have to be intentional. Ethics matter. Commitment matters. Professionalism matters. And learning matters. And the choices we make today shape the options we'll have tomorrow. So lets all plan with purpose. Work with pride. And never forget, this isn't just a job. It's a career, and it's leading us somewhere. So welcome to 2026, another 52 weeks to change what we want! Let's have fun with it, be safe doing it, and make it the best and safest work year yet.

Welcome to a monumental episode! As we close out 2025, we are not only giving you the ultimate blueprint for strategic goal setting but also making the huge announcement that Real Estate Investing is branching out from the Master Passive Income Network to become The Equity Builders Club Podcast—specializing in Canadian and Montreal real estate strategy!This transition exemplifies the power of specific goals, which is the core of today's topic: Why you must stop relying on vague New Year's Resolutions.This episode dives deep into the strategic methods used by successful investors and high performers. You'll learn how to apply the well-known SMART Goal framework (Specific, Measurable, Attainable, Relevant, Time-bound) to complex real estate scenarios, moving beyond simple concepts like weight loss and property acquisition to tackle challenges like improving your professional network and quantifying hard-to-measure skills.Crucially, we explore the difference between Outcome Goals (like "buy a building") and Habit Goals (like "make one offer a week"). Outcome goals point the way, but it's the consistent habits—the daily actions—that actually generate long-term equity and financial freedom. We discuss why focusing solely on outcomes often leads to frustration and how aligning your habits with your "big why" is the secret to enduring motivation and change.Tune in to learn:How to apply the SMART criteria to real estate goals (from property acquisition to network growth).The essential role of Habit Goals in manifesting your investment outcomes.Why deep alignment with your goals (your "big why") is the non-negotiable key to sustaining difficult behavioral change.Full details on the rebrand to The Equity Builders Club and our new focus on Canadian real estate for 2026.Don't miss this final episode before the pivot! Set your strategic goals now and get ready to build equity with The Equity Builders Club!Steve Hochman Episode:https://realestateinvestorsclubpodcast.podbean.com/e/do-about-diet-nutrition-matter-in-real-estate/Come to the next Equity Builders Club event → equitybuildersclub.com/eventsUse code ML5 to save $5.

In this episode, Jeff talks about building a measurable plan for your writing. He starts by talking through the 5 stage system he uses for planning. Jeff then pulls back the curtain and talks about all the things the Dialogue Doctor community did in 2025. Finally, Jeff lays out what's coming in 2026 including: 5 new events including an in-person conference, 2 new books, and lots of community excitement.  For more on the Dialogue Doctor and the craft of writing, check out https://dialoguedoctor.com/

In this episode of Dental Drill Bits, Dana and Sandy discuss the importance of measuring team energy and performance metrics in dental practices. They emphasize that while patient care is paramount, tracking statistics can enhance care quality and team morale. The conversation explores the concept of buy-in from team members, the significance of accountability, and how metrics can serve as tools for improvement rather than judgment. The episode concludes with actionable steps for practices to foster a positive culture through measurement and celebration of achievements. takeaways Your team's energy is crucial for productivity. Statistics can enhance patient care, not detract from it. Tracking metrics helps connect efforts to results. Buy-in from the team is essential for success. Purpose should always come before profit. Celebrating small wins boosts team morale. Metrics can reveal blind spots in practice management. Accountability fosters a culture of improvement. Positivity is contagious within a team. Consistent actions lead to predictable outcomes.

Chris March is a world-class executive coach, former COO, and leadership strategist. He helps senior leaders and high-potential managers sharpen their clarity, influence, and executive presence, delivering measurable business results while leading with confidence. With leadership experience across Australia, the UK, and Canada, and clients spanning multiple continents, Chris brings a rare global perspective and cultural fluency to today's fast-changing, AI-driven workplace. He's also an advisor to 7- and 8-figure businesses in Australia, helping founders and executives scale profitably while living more purposeful lives. Chris blends practical frameworks with neuroscience-backed tools, making complex leadership challenges simple, actionable, and human. For more information, visit chrismarchcoaching.com.

. Each of the five habits—clarity in intentions, consistent follow-through, curiosity-first communication, calibrated boundaries, and post-date reflection—is presented as a clear signal you can measure (median reply time, percent of planned next-steps completed,Become a supporter of this podcast: https://www.spreaker.com/podcast/lets-talk-sex--5052038/support.

What if you could quantify the five biggest drivers of chronic illness, then fix the right one first? That's the promise of MVX Plus, a simple, low‑cost blood test that scores malnutrition, toxicity, inflammation, infection, and mitochondrial dysfunction—then turns the results into a clear plan. We sit down with Dr. Darren Schmidt to unpack why so many people spin their wheels on diets and prescriptions, and how a focus on cellular function changes the outcome.We start by challenging the food pyramid mindset and the shaky ground of observational nutrition studies. Instead of worshiping food groups, we get practical about macronutrients. Protein rises as the quiet hero of satiety and metabolic stability, while ultra‑processed foods are engineered to keep you hungry. From there, we dig into real‑world cases: when a patient with lingering gut issues needed steak, not another antimicrobial; when a high MVX score traced back to an acute sinus infection; and how removing toxin exposures can drop your 5‑year risk score in weeks.The takeaway is a blueprint, not a fad. Personalize protein intake, repair digestion so you can actually use it, identify and remove toxic hits, and support mitochondria—sometimes with targeted tools like benfotiamine (B1) to restore energy. We also compare GLP‑1 drugs to low‑carb physiology and explain when each makes sense. If you're tired of guessing, the MVX framework gives you a compass: run the test, act on the dominant bottleneck, and watch your score head down as your health climbs.Want the data to guide your next move? Order the MVX test at the nhca.com (upper right: MVX test), and if you want hand‑holding, become a patient and track your progress every 6–8 weeks. If this conversation helped, follow, share with a friend who's stuck, and leave a review so more people can find their way back to real health.Join the What if it Did Work movement on FacebookGet the Book!www.omarmedrano.comwww.calendly.com/omarmedrano/15min

In this episode, Ashkán Zandieh from CRETI, the Center for Real Estate Technology & Innovation, joins us to explore how investor-led, operations-first proptech is driving measurable NOI, as well as about where capital is flowing—electrification, fintech infrastructure, and applied AI—and the KPIs and guardrails property managers need to evaluate real ROI. To learn more about CRETI, visit creti.org. We'd love your feedback to help us make this podcast even better for you. We've created a short survey, and your input will help guide us. Here is the link to the survey: From the Front Lines feedbackIt will be open until January 16th. Please take a few moments to share your thoughts—we really appreciate it!Find knowledge for the dynamic world of real estate management at irem.org.

Welcome to the CanadianSME Small Business Podcast, hosted by Maheen Bari. In this episode, we explore how Canadian businesses can build stronger, more resilient, and inclusive workplaces by moving DEI from intention to measurable action.Today's focus is ISO 30415, the international standard transforming DEI into a structured, accountable, business-wide practice. Joining us are Linda Espinosa Valencia and Ana María Desmaison Cornejo, co-founders of Ventura Collective and ISO-30415:DISM Certified Consultants who represent Canada at the International Organization for Standardization.Key Highlights:Canada's DEIA Landscape: Linda shares how DEIA is shifting from aspiration to a core business priority, despite global backlash. ISO 30415 Framework: Ana María explains how the standard embeds inclusion into everyday operations beyond HR to support sustainable growth. Navigating Backlash: Linda discusses how ISO 30415 shields committed organizations and strengthens resilience, compliance, and competitiveness. Employer Obligations: Ana María highlights the core responsibilities leaders have in creating safe, equitable workplaces rooted in workforce resilience. Certification & Future Vision: Linda outlines why Ventura launched DISM Certification programs and shares their long-term vision for inclusive success.Special Thanks to Our Partners:RBC: https://www.rbcroyalbank.com/dms/business/accounts/beyond-banking/index.htmlUPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWAGoogle: https://www.google.ca/A1 Global College: https://a1globalcollege.ca/ADP Canada: https://www.adp.ca/en.aspxFor more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

Here's my latest forecast and snowfall total expecation for this light snow Sunday.

WBZ NewsRadio’s Jim MacKay reports.See omnystudio.com/listener for privacy information.

In this episode we'll look at the next few days. We have Arctic air, breezy conditions, a frontal wave, and even a warm up. How much snow will we see?

Discover all of the podcasts in our network, search for specific episodes, get the Optimal Living Daily workbook, and learn more at: OLDPodcast.com. Episode 3838: Shirley shares a powerful 6-step framework for turning yearly goals into reality by combining clarity, structure, and consistency. Her method helps you stay focused, break down overwhelming ambitions into actionable tasks, and follow through with intention all year long. Read along with the original article(s) here: https://daringliving.com/how-to-plan-goal-receive-results/ Quotes to ponder: "You must be willing to make the extra effort and commit to do the things that most people are not willing to do." “The key is to list out every single task, even the small and tedious ones, so that you don't even have to think about what you need to do to accomplish that project/ assignment.” “Make sure your goal is: Specific, Measurable, Attainable, Relevant, Time-Bound, Reward.” Episode references: Google Calendar: https://calendar.google.com/ Asana: https://asana.com/ Learn more about your ad choices. Visit megaphone.fm/adchoices

After a decade in high-performance finance at Goldman Sachs and Oaktree Capital, Hilary Hoffman realized the metrics she was optimizing for were no longer aligned with the life she wanted. She left the boardroom to build Soto Method, a results-driven fitness program rooted in discipline, measurable progress, and the truths she saw in the lives of ambitious, overextended people.In this conversation, Hilary shares the moment passion eclipsed stability, the soft skills she spent 10,000 hours developing in finance, and how these same traits (grit, adaptability, and structured focus) now define her founder journey. “One more second” became the heart of her method. She explains how she engineered recurring revenue to self-fund early growth and how a three-month Tribeca pop-up unexpectedly evolved into a sold-out proof of concept.Hilary also opens up about hiring her first key team member, what “willingness” really means in the people she brings on, and how she's building a meritocratic culture where initiative matters more than résumé. As a new mom of twins, she reflects on redefining success, creating boundaries with urgency, and why structure has become her antidote to overwhelm. From scaling an app into a brick-and-mortar brand to raising a strategic first round for national expansion, Hilary offers a grounded, honest look at what it takes to build something distinct in one of the most competitive industries in the world.Timestamps:[00:00] Introduction[04:52] What signaled Hilary to leave finance[09:38] How adapting your energy shifts how people receive you[13:27] Measurable progress defines Soto Method[17:56] Hiring for willingness reshaped Hilary's first key role[21:44] High performers engineer discipline through structure instead of motivation[26:33] How sequencing sessions, the app, and pop-ups fueled sustainable scale[30:50] How a three-month pop-up became a sold-out launchpad for expansion[34:41] What motherhood taught Hilary about redefining urgency, boundaries, and success[38:55] The simple daily practice Hilary uses to defuse stress Resources Mentioned:Founders Podcast by David Senra | Spotify or AppleLearn more about Hilary Hoffman:Hilary Hoffman | InstagramHilary Hoffman | LinkedInSoto Method | WebsiteSoto Method | InstagramFollow Nancy Twine:Instagram: @nancytwinewww.nancytwine.comFollow Makers Mindset:Instagram: @makersmindsetspaceTikTok: @themakersmindsetwww.makersmindset.com

Discover all of the podcasts in our network, search for specific episodes, get the Optimal Living Daily workbook, and learn more at: OLDPodcast.com. Episode 3838: Shirley shares a powerful 6-step framework for turning yearly goals into reality by combining clarity, structure, and consistency. Her method helps you stay focused, break down overwhelming ambitions into actionable tasks, and follow through with intention all year long. Read along with the original article(s) here: https://daringliving.com/how-to-plan-goal-receive-results/ Quotes to ponder: "You must be willing to make the extra effort and commit to do the things that most people are not willing to do." “The key is to list out every single task, even the small and tedious ones, so that you don't even have to think about what you need to do to accomplish that project/ assignment.” “Make sure your goal is: Specific, Measurable, Attainable, Relevant, Time-Bound, Reward.” Episode references: Google Calendar: https://calendar.google.com/ Asana: https://asana.com/ Learn more about your ad choices. Visit megaphone.fm/adchoices

Lt. Gen. (Ret.) David “Abu” Nahom spent decades defending the American homeland, from commanding Alaska Command and the 11th Air Force to shaping Air Force budgets and strategy as the A8. Mike Dickey started his career in the original Strategic Defense Initiative, helped build the USSF and now advises companies and government leaders on the future of national security. Together, they unpack the realities behind Golden Dome: what it is, what it isn't, and why it may be the most complex defense undertaking of our time.Inside the episode:Why homeland defense is no longer a Cold War problem and why threats across all domains demand a fundamentally new architectureWhat it actually takes to detect, track, and intercept advanced weapons, from ballistic missiles to hypersonics to low-observable cruise missilesHow command & control is the real bottleneck, and why BMC2 will define the success or failure of Golden DomeWhy integrating F-35s, space sensors, legacy radars, and new AI systems is a social-engineering challenge as much as a technical oneThe role of startups in a mission where “move fast and break things” collides with the reality of life-or-death stakesWhy public perception lags far behind the actual threat picture and what Americans get wrong about homeland defenseThe technologies on the horizon that could completely reshape missile defense in the next decade• Chapters •00:00 – Intro00:41 – David's and Mike's Backgrounds04:01 – How Elara Nova has grown since last episode05:17 – What makes Golden Dome different?08:00 – How exposed has the US been to missile threats?10:53 – What is the Golden Dome supposed to look like today?14:02 – Not reinventing the wheel16:38 – Capabilities of today and tomorrow23:00 – How new modes of launch change missile defense24:57 – Integrating new solutions with current systems27:15 – Golden Dome isn't a technology problem29:41 – How much does ego play into the social engineering challenge of the Golden Dome?32:47 – Unable to fail in this startup-driven golden age of space and defense tech36:11 – Risks of the Golden Dome budget ballooning39:29 – The deterrence calculus42:12 – How will Golden Dome interface with our allies44:20 – Exciting defense tech being developed or doesn't exist yet46:29 – How putting weapons in space changes things48:13 – Golden Dome issues they wish were fixed today50:24 – What everyday Americans don't understand about the Golden Dome53:01 – Measurable outcomes that the Golden Dome works54:56 – What Mike and David do for fun• Show notes •Elara Nova's website — https://elaranova.com/Mo's socials — https://twitter.com/itsmoislamPayload's socials — https://twitter.com/payloadspace / https://www.linkedin.com/company/payloadspaceIgnition's socials — https://twitter.com/ignitionnuclear /  https://www.linkedin.com/company/ignition-nuclear/Tectonic's socials  — https://twitter.com/tectonicdefense / https://www.linkedin.com/company/tectonicdefense/Valley of Depth archive — Listen: https://pod.payloadspace.com/ • About us •Valley of Depth is a podcast about the technologies that matter — and the people building them. Brought to you by Arkaea Media, the team behind Payload (space), Ignition (nuclear energy), and Tectonic (defense tech), this show goes beyond headlines and hype. We talk to founders, investors, government officials, and military leaders shaping the future of national security and deep tech. From breakthrough science to strategic policy, we dive into the high-stakes decisions behind the world's hardest technologies.Payload: www.payloadspace.comIgnition: www.ignition-news.comTectonic: www.tectonicdefense.com

Discover all of the podcasts in our network, search for specific episodes, get the Optimal Living Daily workbook, and learn more at: OLDPodcast.com. Episode 3838: Shirley shares a powerful 6-step framework for turning yearly goals into reality by combining clarity, structure, and consistency. Her method helps you stay focused, break down overwhelming ambitions into actionable tasks, and follow through with intention all year long. Read along with the original article(s) here: https://daringliving.com/how-to-plan-goal-receive-results/ Quotes to ponder: "You must be willing to make the extra effort and commit to do the things that most people are not willing to do." “The key is to list out every single task, even the small and tedious ones, so that you don't even have to think about what you need to do to accomplish that project/ assignment.” “Make sure your goal is: Specific, Measurable, Attainable, Relevant, Time-Bound, Reward.” Episode references: Google Calendar: https://calendar.google.com/ Asana: https://asana.com/ Learn more about your ad choices. Visit megaphone.fm/adchoices

How do you transform events from memorable moments into measurable business impact? In this episode, Sara Rosas, Director of Partnerships at Innovate Marketing Group, breaks down why experiential ROI is so difficult to quantify and introduces a smarter, layered way to measure success.Sara shares the real client moments that inspired the creation of the Experiential ROI Playbook, a behind-the-scenes look at the 3-layer measurement framework, and a powerful case study featuring TikTok Beauty Unwrapped, an activation designed to drive both IRL and URL results.You'll learn:Why traditional event metrics fall shortThe biggest gaps marketers face when reporting experiential ROIThe core elements of IMG's 3-layer ROI frameworkHow TikTok Beauty Unwrapped generated massive organic impactThe key emotional and behavioral metrics marketers often forget to measureWhether you manage brand activations, pop-ups, summits, or creator events, this episode will help you communicate ROI with more clarity, confidence, and strategic alignment.Download the free Experiential ROI Playbook: https://na2.hubs.ly/H02tZh30

In this episode, host Sandy Vance sits down with someone who has been shaping the future of digital health long before AI became the headline Mike Serbinis, Founder and CEO of League.League was built on a simple but ambitious idea: if companies like Netflix can instantly understand what we need next, why can't healthcare do the same? Now, more than a decade into transforming the way people access and experience care, Mike joins Sandy to talk about how his team is helping organizations deliver truly personalized healthcare at scale.Together, they explore Mike's path into the world of AI, the early sparks that led to League's creation, and the lessons learned from 11 years of reimagining patient and member journeys. They delve into how League works alongside existing EHRs and health systems, not replacing anything, but weaving intelligence and interoperability through the cracks that slow down care.It's a thoughtful, future-forward discussion with one of the industry's most seasoned innovators—and a must-listen for anyone curious about where healthcare AI is truly headed.In this episode, they talk about:Mike's journey into AI and the origin story of LeagueHow League integrates with EHRs and other core health technologiesLessons from 11 years in healthcare—and why speed and scale matter more than everIf Netflix can recommend your next show, why can't healthcare do the sameReducing AI hallucinations and improving reliability for healthcare organizationsHow League delivers coverage, oversight, service, and increased productivityWhat different countries can teach us about healthcare modelsWhy we're entering “pilot season” for AI in healthcareA Little About Mike:Mike Serbinis is widely recognized as an innovative leader and serial entrepreneur who has built transformative technology platforms across many industries. Serbinis founded and helped build Kobo, Critical Path, DocSpace, and now League. Founded in 2014, League is a platform technology company powering next-generation healthcare consumer experiences (CX). Payers, providers and consumer health partners build on the League platform to accelerate their digital transformation and deliver high-engagement, personalized healthcare experiences. Millions of people use and love solutions powered by League to access, navigate and pay for care.Serbinis is also Chair of the Board of Directors for the Perimeter Institute for Theoretical Physics, the world's leading center for scientific research in foundational theoretical physics. He is a founding board member of the Vector Institute for Artificial Intelligence, an institution co-founded by Nobel Prize winner Geoffrey Hinton.

Most publishers know they should be doing more with AI, but the gap between strategy decks and the reality of nightly, weekly or even monthly publishing deadlines is huge. This is the latest in our Media Briefs series of short, sharp sponsored episodes with a senior executive from a vendor working with publishers to make their businesses better. In this episode, we hear from Jeroen Goemans, MD for EMEA at content management solutions provider WoodWing. After 25 years working with content-heavy brands, Woodwing's publishing clients have already automated huge chunks of their production process, but they are already seeing real ROI from AI integrations in its established content and asset management platforms. This Media Briefs episode is sponsored by WoodWing. WoodWing empowers publishing ecosystems by uniting technology with deep industry expertise. For 25+ years, we've helped teams create, manage, and deliver content across print and digital channels with greater efficiency and consistency. Our portfolio spans multi-channel production, digital assets, quality, knowledge, and information management. Founded in 2000, we operate globally from our headquarters in the Netherlands.   Learn more about WoodWing's AI innovations on their website: https://www.woodwing.com/solutions/content-orchestration

The Future of Learning: Turning Training into Performance with Rob Rosenthal, President of Udemy BusinessThe ground is shifting under every team — and the biggest winners are the ones treating learning not as a checkbox, but as a performance system that fuels growth, agility, and innovation.In this in-depth episode of the HRchat Podcast, host Bill Banham sits down with Rob Rosenthal, President of Udemy Business, to explore how learning and development is being redefined in an era shaped by AI, hybrid work, and rapid skills transformation.Together, Bill and Rob unpack how AI, executive sponsorship, and measurable enablement can dramatically shorten ramp times, sharpen skills, and deliver business outcomes that leaders can trust. Rob shares what he's seeing across industries and regions: a growing expectation for L&D to partner directly with technical teams to lead AI readiness while also proving ROI to the C-suite.Listeners will discover a practical framework for building what Rob calls a “skills operating system” — one that starts with clear assessments and gap discovery, moves through curated learning paths, and lands on deliberate practice powered by AI. Rob explains how AI-based role play and virtual coaching can help new skills take hold faster, and how Udemy implemented this internally to reduce new-hire ramp time by 30% for account executives through structured enablement, not just new tools.The conversation also explores what skills truly outlast the hype. Rob highlights the continued importance of communication, change management, resilience, and leadership, especially as automation accelerates and teams face constant reinvention. Finally, Rob describes how private LLM integrations can deliver targeted, role-specific content at the exact moment of need — whether an engineer is debugging code or a manager is preparing for a tough conversation — turning learning from an occasional event into an everyday habit.Support the showFeature Your Brand on the HRchat PodcastThe HRchat show has had 100,000s of downloads and is frequently listed as one of the most popular global podcasts for HR pros, Talent execs and leaders. It is ranked in the top ten in the world based on traffic, social media followers, domain authority & freshness. The podcast is also ranked as the Best Canadian HR Podcast by FeedSpot and one of the top 10% most popular shows by Listen Score. Want to share the story of how your business is helping to shape the world of work? We offer sponsored episodes, audio adverts, email campaigns, and a host of other options. Check out packages here. Follow us on LinkedIn Subscribe to our newsletter Check out our in-person events

This episode is a re-air of one of our most popular conversations from this year, featuring insights worth revisiting. Thank you for being part of the Data Stack community. Stay up to date with the latest episodes at datastackshow.com.This week on The Data Stack Show, John and Matt dive into the latest trends in AI, discussing the evolution of GPT models, the role of tools in reducing hallucinations, and the ongoing debate between data warehouses and agent-based approaches. They also explore the complexities of risk-taking in data teams, drawing lessons from Nate Silver's book on risk and sharing real-world analogies from cybersecurity, football, and political campaigns. Key takeaways include the importance of balancing innovation with practical risk management, the need for clear recommendations from data professionals, the value of reading fiction to understand human behavior in data, and so much more.Highlights from this week's conversation include:Initial Impressions of GPT-5 (1:41)AI Hallucinations and the Open-Source GPT Model (4:06)Tools and Determinism in AI Agents (6:00)Risks of Tool Reliance in AI (8:05)The Next Big Data Fight: Warehouses vs. Agents (10:21)Real-Time Data Processing Limitations (12:56)Risk in Data and AI: Book Recommendation (17:08)Measurable vs. Perceived Risk in Business (20:10)Security Trade-Offs and Organizational Impact (22:31)The Quest for Certainty and Wicked Learning Environments (27:37)Poker, Process, and Data Team Longevity (29:11)Support Roles and Limits of Data Teams (32:56)Final Thoughts and Takeaways (34:20)The Data Stack Show is a weekly podcast powered by RudderStack, customer data infrastructure that enables you to deliver real-time customer event data everywhere it's needed to power smarter decisions and better customer experiences. Each week, we'll talk to data engineers, analysts, and data scientists about their experience around building and maintaining data infrastructure, delivering data and data products, and driving better outcomes across their businesses with data.RudderStack helps businesses make the most out of their customer data while ensuring data privacy and security. To learn more about RudderStack visit rudderstack.com. Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

In our latest episode in the Resoundingly Human podcast refresh, Ramayya Krishnan, Carnegie Mellon University, and plenary speaker at the 2025 INFORMS Annual Meeting, shares how today's rapid advances in AI technology create new opportunities for synergy with OR/MS, with broad implications for workforce development, public policy and education. 

Are your goals feeling more like wishes? As the year winds down, it's the perfect time for married entrepreneurs to reset, refocus, and make their biggest visions a reality. In this episode of Married with a business, we dive deep into a critical skill that separates wishing from winning: effective goal setting! We break down how to take a big idea and lay it out so it's not just a dream, but an achievable roadmap. What We Cover: Goals vs. Wishes: Learn the clear definition of a goal and the purpose behind setting them—from gaining direction and focus to boosting productivity and achieving true personal growth. The Power of Small Steps: Discover how to use 90-day deadlines to create actionable, manageable steps that build momentum towards your biggest achievements. The SMART Framework: We walk you through how to transform a basic goal like "Get in shape" into a Specific, Measurable, Achievable, Relevant, and Time-bound plan. Beyond the Basics: Find out the importance of determining your Key Motivation and considering real-world factors (like holidays and health) when building your plan. Time Blocking Mastery: This simple, yet powerful scheduling technique will ensure you actually make time to work on your business, not just in it. Thinking BIG: We explain the concept of a Big Hairy Audacious Goal (BHAG)—a 10-25 year target that is clear, compelling, and inspires your entire partnership. We'll use a residential remodeling business example to show why a strong BHAG is a game-changer for the company's future. Stop drifting and start directing your success. Tune in to learn how to Keep the End in Mind and set goals that you and your spouse can crush together! Tune into #MWB to learn that and more about working with your spouse/partner not only at home but also at the office! 

QFF: Quick Fire Friday – Your 20-Minute Growth Powerhouse! Welcome to Quick Fire Friday, the Grow A Small Business podcast series that is designed to deliver simple, focused and actionable insights and key takeaways in less than 20 minutes a week. Every Friday, we bring you business owners and experts who share their top strategies for growing yourself, your team and your small business. Get ready for a dose of inspiration, one action you can implement and quotable quotes that will stick with you long after the episode ends! In this episode of Quick Fire Friday, host Rob Cameron interviews Sarah Williams from Leading Culture Limited shares how improving workplace culture can dramatically lift business performance, explaining how communication gaps and unclear direction create major problems inside teams. She outlines her diagnostic approach to uncover culture issues, backed by a real case study where clarity and engagement led to higher productivity and lower staff turnover. The conversation highlights how business owners often underestimate the financial impact of team morale, showing that people and numbers are directly connected in driving meaningful growth. Key Takeaways for Small Business Owners: Strong culture boosts performance – when communication and expectations are clear, productivity rises and problems shrink. People drive the numbers – financial results are a reflection of how well teams are supported, aligned, and motivated. Communication is almost always the core issue – when facts are missing, myths and harmful assumptions fill the gap. Our hero crafts outstanding reviews following the experience of listening to our special guests. Are you the one we've been waiting for? Small and midsize companies can change faster – they are more agile and can act on advice without slow bureaucracy. Diagnosing the problem comes first – interviews, observations, and listening reveal what's actually happening inside the culture. Fixing culture saves real money – reducing turnover, improving engagement, and aligning goals can deliver huge financial returns. One action small business owners can take: According to Sarah Williams, one action small business owners can take is to communicate more clearly and more often, making sure every team member understands the direction of the business, what's expected of them, and how their role contributes to the bigger goals. Do you have 2 minutes every Friday? Sign up to the Weekly Leadership Email. It's free and we can help you to maximize your time. Enjoyed the podcast? Please leave a review on iTunes or your preferred platform. Your feedback helps more small business owners discover our podcast and embark on their business growth journey.

What if just 40 seconds of genuine compassion could tangibly lower a cancer patient's anxiety—and what if this "wonder drug" holds the key not just for healthcare, but for every leader who wants to create more fulfilling workplaces and customer experiences? The impact of this question is profound. On this episode of the Delighted Customers podcast, I sat down with Dr. Stephen Trzeciak ("Dr. T"), whose groundbreaking research proves that compassion isn't just good for our conscience—it's scientifically measurable, essential, and transformative for both the receiver and the giver. Whether you lead a care team, a corporate department, or simply want more meaning in your professional interactions, Dr. T's work illustrates how compassion can drive loyalty, improve outcomes, and even keep your best people from walking out the door. You should listen to Dr. T because his expertise bridges the gap between touching stories and hard data. With two acclaimed books—Compassionomics and Wonder Drug—plus clinical leadership at the front lines of healthcare, Dr. T demonstrates how compassion delivers ROI. He shares evidenced-based tactics any leader can use to operationalize compassion, strengthen teams, and create unforgettable customer moments—even in high-stress, time-pressured environments. Here are three compelling questions Dr. T answers on this episode: How can business leaders operationalize compassion without losing authenticity or making it "just another initiative"? What simple, proven behaviors can leaders implement today to measurably improve compassion in their teams? What's the REAL ROI of building a compassionate culture, and how can you quantify its impact to win executive buy-in? If you're ready to transform the way you serve customers—and keep your teams thriving—listen and subscribe to the Delighted Customers podcast now! Find us on Apple Podcasts and Spotify. We're available on all your favorite podcast platforms. Meet Dr. Stephen Trzeciak ("Dr. T") Dr. Stephen Trzeciak is a physician scientist, intensive care doctor, and the Chief of Medicine at Cooper University Health Care in Camden, New Jersey. He is Professor and Chair of Medicine at Cooper Medical School of Rowan University. With over two decades of clinical and research experience, Dr. T is renowned for his work in linking compassion with improved clinical outcomes and the science behind "Compassionomics." He's co-authored two widely acclaimed books: Compassionomics: The Revolutionary Scientific Evidence that Caring Makes a Difference and Wonder Drug: 7 Scientifically Proven Ways that Serving Others is the Best Medicine for Yourself. His TEDx talks and keynote appearances have inspired audiences worldwide, urging leaders inside and outside healthcare to harness the measurable power of serving others. Dr. T's research focuses on the biological effects of compassion (on both patients and care providers), strategies for building compassionate cultures, and proven methodolgies for measuring and teaching compassion. He is passionate about helping organizations—from hospitals to global corporations—improve their outcomes by focusing on the human dimension of care and leadership. Connect with Dr. T on LinkedIn. Show Notes & References Compassionomics: The Revolutionary Scientific Evidence that Caring Makes a Difference Wonder Drug: 7 Scientifically Proven Ways Serving Others Is the Best Medicine for Yourself Study: "The Power of 40 Seconds" and compassion intervention research (Journal of General Internal Medicine) JAMA Psychiatry study on compassion phone interventions for loneliness in elderly populations Gallup Report: What Followers Want From Leaders (2025) McKinsey & Company Research on Attrition in Healthcare Dr. T's LinkedIn Podcast on Apple Podcast on Spotify

We've talked to many design leaders who have burned out after a decade or more of corporate work. But after 17 years at Philips designing health innovations, Cecilia Brenner wasn't burnt out…she loved it. And she wanted to find a way to scale her sense of purpose, so she joined Design for Good as Managing Director, and found a way to work with hundreds of designers who want meaningful impact without leaving their day jobs. This is a preview of a premium episode, find the full episode on our Substack: https://designbetterpodcast.com/p/cecilia-brenner Design for Good mobilizes what Cecilia calls a “radical global action collective”—1,600 designers from companies like Philips, Lloyds Bank, and others—to tackle UN Sustainable Development Goals through focused, two-year cycles. Their first cycle addressed clean water and sanitation. Now they're working on quality education. And here's the twist: everything they create is open source. In our conversation, Cecilia explains how Design for Good measures real impact (not estimated future impact), why they chose to focus on one SDG at a time instead of spreading resources thin, and what it means to design for “all life,” not just human life. If you've ever wondered how to find more meaning in your design work—or questioned whether purpose-driven projects actually move the needle—this episode offers a surprisingly practical model. Bio Cecilia Brenner is the Managing Director of Design for Good, a global alliance dedicated to creating lasting, measurable impact for the United Nations Sustainable Development Goals (SDGs). Since joining in May 2024, Cecilia has successfully led the charity in mobilising hundreds of creatives to design in close collaboration with NGOs and affected communities worldwide. With over 25 years of international experience in design and leadership, Cecilia is a catalyst for inclusion, innovation, and impact. She previously served as an Experience Design Director & Business Partner at Philips, where she spent 17 years improving people's health and well-being through meaningful innovation, building high-performing, engaged global design teams and communities, as well as leading transformational programmes with a unique blend of network leadership, team-building excellence, and strategic insight. *** Premium Episodes on Design Better This is a premium episode on Design Better. We release two premium episodes per month, along with two free episodes for everyone. Premium subscribers also get access to the documentary Design Disruptors and our growing library of books: You'll also get access to our monthly AMAs with former guests, ad-free episodes, discounts and early access to workshops, and our monthly newsletter The Brief that compiles salient insights, quotes, readings, and creative processes uncovered in the show. And subscribers at the annual level now get access to the Design Better Toolkit, which gets you major discounts and free access to tools and courses that will help you unlock new skills, make your workflow more efficient, and take your creativity further. Upgrade to paid

End chaos in your firm—300+ peers use this framework. Free video here: https://www.businessofarchitecture.com/framework Architects often feel stuck chasing "someday" goals, working harder but not getting closer to the practice or life they imagined. The real pain? Knowing you're busy, overwhelmed, and talented—yet still unclear about what you're aiming for or why progress feels so slow. Enoch and Rion share how a small shift in how you think about targets, feedback, and your "default future" can reshape your practice and your life. You'll hear how their own health scares and career detours uncovered blind spots they never saw coming. You'll get a simple check-in across four areas of life and a fresh view of what real progress looks like.  Why one blunt question about your future makes it hard to keep tolerating the status quo.  The sneaky way "being busy" can drain your self-esteem and your team's drive.  A daily habit with a notebook that can expose what you truly want faster than any course.

In this episode, Matt, Grant, and Randy explore the importance of precision, variability, and detection probability in wildlife surveys. They emphasize the need for SMART objectives—Specific, Measurable, Achievable, Relevant, and Time-bound—in designing effective monitoring programs. Real-world examples, including bighorn sheep and Rio Yaqui fishes, illustrate how survey design, observation error, and risk management influence conservation outcomes.Episode Quotes“When you have observation error, site-specific variability, and temporal changes over time—that's a lot of variance to consider when designing a survey.” “Before you start doing a survey, ask: how is this answer going to affect what you do?” Cite this episode: https://doi.org/10.7944/usfws.wbtn.s01ep012DOI Citation Formatter: https://citation.doi.org/Episode music: Shapeshifter by Mr Smith is licensed under an Attribution 4.0 International License. https://creativecommons.org/licenses/by/4.0/https://freemusicarchive.org/music/mr-smith/studio-city/shapeshifter/

In today's data-rich but siloed healthcare environment, true AI transformation demands structure, not just algorithms. By building strong governance foundations, pharma and life sciences leaders can turn fragmented data into federated ecosystems that support innovation. Learn how safe, compliant AI implementation can transform research, development and patient outcomes. 

Send us a textIn this episode of Leaders in Customer Loyalty: Industry Voices, Loyalty360's Ethan Perry sat down with Chris Jones, Senior Vice President of Engagement Solutions at ITA Group, to explore how brands are translating emotional loyalty from an abstract concept into a measurable driver of business growth. As a returning guest, Jones expanded on themes from his previous conversation, sharing findings from ITA Group's latest research on emotional connection and how it amplifies the impact of value and ease within loyalty programs. 

In this episode of Manager Minute, host Carol Pankow welcomes Dr. Chaz Compton and Dr. Meera Adya, co-directors of the new National Vocational Rehabilitation Technical Assistance Center (NVRTAC). They discuss how the Center builds on decades of innovation in vocational rehabilitation (VR) to unify training, evaluation, and technology that strengthen state VR agencies across the nation. Partnering with The George Washington University, the National Disability Institute, CSAVR, YesLMS, Case Review Solutions, SaraWorks, and Intellitech, the NVRTAC delivers comprehensive technical assistance to enhance performance, fiscal management, and employment outcomes for individuals with disabilities. Key initiatives include AI-driven tools such as SaraWorks and Case Amplify, designed to reduce administrative burdens and capture real-world impact. The team is also launching leadership and fiscal talent development programs, expanding recruitment and retention efforts, and embedding continuous evaluation across all initiatives. Their goal is to achieve measurable outcomes, real change, and a stronger, more efficient VR system serving individuals with disabilities.   Listen Here   Full Transcript:   {Music} Chaz: Right now, not ten years from now, but right today, we have the capacity to. Turn our administrative burden into an AI driven function that alleviates that burden.   Meera: Input is getting provided at the beginning and the middle at the end all over again. It really is that measurable and real change and ongoing calibration towards that is our North star.   Chaz: And having actual measurable outcome improvements. So simple as that.   Carol: That sounds good. How about you? What do you think?   Meera: Nothing to add. Measurable outcomes. Real change. Drop the mic.   Carol: Boom! I love it.   {Music} Intro Voice: Manager Minute, brought to you by the Vocational Rehabilitation Technical Assistance Center. Conversations powered by VR. One manager at a time, one minute at a time. Here is your host, Carol Pankow.   Carol: Well, welcome to the Manager Minute. Joining me in the studio today are my close colleagues, doctor Chaz Compton and Doctor Meera Adya, Co-project directors of the new National Vocational Rehabilitation Technical Assistance Center, or VRTAC for short. So woohoo you guys! I'm so excited to have you here. How are things going Chaz?   Chaz: Wonderful. Very busy and very happy to be here. Thank you.   Carol: Excellent. How about you, Meera? How's it going?   Meera: Pretty good.   Carol: Awesome. Well, glad to have you both. I just want to give a little bit of history for our listeners. The Vocational Rehabilitation Technical Assistance Centers have a long and rich history rooted in the Rehabilitation Act itself. And from the very beginning, the act recognized that helping individuals with disabilities achieve meaningful employment requires more than just funding. It requires a system of continuous learning, innovation and improvement. And that's why the Rehabilitation Services Administration has long invested in national technical assistance centers to strengthen state VR agencies, build staff capacity and ensure programs stay aligned with evolving regulations, Relations, research and best practices, and over the years, these centers from the early TACE centers to WINTAC and the QM and QE and AIVR TAC and all the things, and now the new NBR tech have become the backbone of progress in our field, helping translate policy into practice and ensuring that the promise of the Rehabilitation Act remains strong for the next generation. So let's dig in. Gang, can you tell our listeners a little bit about yourselves and your journey into VR? And, Chaz, I'm going to kick it to you first.   Chaz: Okay. Gosh, it's been 40 years now. Hard to believe. I started with a community rehab program 40 years ago this year.   Carol: Wow.   Chaz: A few years later, I moved into the public VR program in California. I was a counselor, a supervisor, and then a district administrator and got my doctorate degree at San Diego State University and moved over and directed the TA Center 15 years ago, and then the WINTAC and then the VRTAC-QM and now the what we call the VR TAC, the national VRTAC.   Carol: That is awesome. I did not realize it was 40 whole years. Chaz, I think we're pretty close in age to each other.   Chaz: It's been a while.   Carol: Meera, how about you? How'd you get your journey into this world?   Meera: Well, my work has always been at the intersection of empiricism and law and policy. So I'm a researcher and evaluator. I've done projects looking at how people with disabilities can be successful in workplaces and communities, thinking about inter work and the VR system. More specifically, I became engaged first as a partner, leading the program evaluation for Interworks Wintech centre. And then Chaz convinced me to come to Interworks continue doing what I was doing by taking the lead on the program evaluation for the VR, QM, and then our portfolio at Interworks has grown. Now there are several disability innovation grants and customized employment projects in addition to the TAC that we are leading the evaluation on. And Chaz then offered me the opportunity to continue growing my work, and here I am as the co-director of the center as a whole, and I'm honored and thrilled to support Chaz and our team. Take the work with VR and its partners forward to improve outcomes for people with disabilities.   Carol: I love it Meera, and you're a good addition, and we're really happy to have you as the Co-project director, too. So what is the overarching purpose of our new VR TAC?   Chaz: It is to provide technical assistance and training that will help VR agencies and their partners improve service delivery and increase the quantity and quality of employment outcomes for individuals with disabilities being served by VR program and their partners. Our major focus areas include helping agencies effectively manage the program, the performance of the program, the fiscal side of the program and their resources, and helping them identify and implement effective employment strategies and practices that accomplish the overarching goal of helping improve outcomes and service delivery. That's the big picture.   Carol: It is cool because it's like soup to nuts. I think sometimes, you know, the previous TAC, you know, they had very kind of more specific focus. And then with the QM and like QE too, you know, it expanded. But now we've got the whole shebang in one place.   Chaz: Mhm.   Carol: Very fun. Meera do you have anything you wanted to add to that?   Meera: Sure. I was just thinking about all the work that Chaz has been doing, the messages he sends us and how we've come together and so far trying to put it into an encapsulation. I've been coming up with one team or his words, but I think just such a good representation and you'll see that now in our messaging going forward, but also a yes. And we don't say no. We find a way to work together and is so what, what is the measurable change that's going to result from the work we do? I think you're going to see that over the next five years constantly coming up.   Carol: Yeah, I like that, Meera. You got to keep us grounded in that. About the so what? So what we can do lots of activities. But so what about them? And I see, Chaz, you're smiling at me because, you know, I'm an activity person. And it's like, but what's the benefit from what we did? So how does the new TAC build on the work in the lessons that were learned from all the previous work?   Chaz: Well, to say we've learned some lessons along the way, especially in the last ten years, would be an understatement. There have been the implementation of WIOA and all of the requirements associated with that, living through all of the implementation with agencies, helping them respond to that effectively, looking at the demographic shift in the field to youth, where now the majority of the people we serve are 24 years of age or younger. Looking at going into and out of Covid and how that changed service delivery, how the fiscal landscape of the program changed accordingly, how we have seen the pendulum shift fiscally from one side to the other and now back again. All of that has helped inform, I think, the development of our technical assistance and the training and the way we go into this new center. So we have just a bunch of lived experience, if you will, along with agencies. So what they have gone through, we have gone through with them, and I think we can help them successfully navigate the future. And while at the same time responding to the challenges that they face right now. So all of that, I think, really has laid an important foundation for the VRTAC and the work we're going to be doing with agencies.   Carol: I think you hit the nail with that. I think about all the last five years, even the work I've done and our team has done and how deep we got in with agencies like it felt like we were part. I often talk when I'm in at agency, I talk about we like I'm part of them because you're enmeshed in everything they're doing and their systems and their people and their meetings and all of their things. You become so ingrained with them. It really helped you to get such a clear picture of what was happening and helps really get maybe at the root of some of the issues and to develop that work fundamentally so that the seeds we laid could really grow and germinate and keep going forever and keep growing and growing and growing. So it isn't just a one shot. We did a little quick training and we're out of there. It really became such a deep lesson. Meera, how about for you with that lessons learned? I'm sure evaluation wise there are things you were thinking about as well.   Meera: Oh, absolutely. We have all of our past evaluation reports and findings, and we can keep looking at those. And I certainly keep bringing them up whenever it strikes me that there's a relevant point that comes forward again. And you can see with the way that Chaz has put together these innovative partners and projects, a continuation of the successful approaches and partnerships as well, and just a laser focus on measurable change that evolution and improvement and lessons learned is just baked into the center. As a research and evaluator, I know firsthand how the knowledge translation pipeline takes time, but it can take less time when you work directly with stakeholders from the beginning, and that's what's happening with us. Chaz has always taken evaluation seriously, woven it into the very fabric of the work. Stakeholders are the partners. They hold us accountable. We continuously are learning what's working. Pivot when needs must.   Carol: Well said Meera. Thank you for that. What current challenges do you guys see in the VR system that make a unified national TA center so important right now?   Chaz: To say that efficiency, accountability and improved outcomes are important would be an understatement. And this is not a new focus, of course. I mean, you have to go back to the movement of the Rehabilitation Act under the Workforce Investment Act of 1988, which was really an attempt to improve efficiency and refrain from duplication of services and improve outcomes and all that stuff. And that focus has just grown and grown,   Carol: right.   Chaz: and so a unified center is I mean, it really is helpful to ensure that everything is administrated under one center that we're focused on, you know, whether it's focused on improving performance, like on the performance measures, like improving an agency's ability to manage their fiscal resources or implement employment strategies like, say, customized employment, a unified center can address all of these aspects together, holistically, understand how they interact with each other and an agency. Instead of having 2 or 3 different entities trying to work together with a VR program differently, with different ways of doing business, ways of interacting all that. So it just is a very efficient, I hope. Anyway, an enhanced holistic way of working with an agency. Ultimately, I believe that will contribute to increasing the likelihood of positive outcomes.   Carol: I like the part with the employment being in with us now. Not that employment wasn't in our mind, but it was distant because we'd always put it like we, you know, we're referring folks over to the Q2E, but now with it all integrated, it really does kind of front and center. You're thinking about the fiscal things that my group is working at and how our impact is helping the program, maybe for stability or whatever may be going on, does impact the employment outcomes in the end, and the funds that are available and whether people go on an order or not, you know, all those kind of things. So I like that having it all together, it's a little closer, at least in my head. Meera, did you have any thoughts about that one as well?   Meera: I echo everything you both have said. The unified voice. Central voice. This center has always been a supportive voice. It is always on, always available, and that continues to be really needed. That is something we've heard in the evaluation interviews and feedback that we've received is that folks really appreciate being able to just call, get someone on the other end, get an answer right away, send an email, hear back right away. The responsiveness and the targeted information that they need has been phenomenal. And so looking forward to that continuing. And now across the whole range and spectrum of what technical assistance is needed. As you both have said, It's a time of, you know, as was said, significant change requirements may be shifting again, a laser focus on efficiency and effectiveness of work, which is right. And, you know, in the broader context, we're seeing significant disruption in the work world. And the future of work has been talked about. The future of work is here today. It's the today of how we work. And agencies need help navigating all of that with their customers. There's a lot for our stakeholders and our partners to navigate. I think we've seen from the evaluation feedback, this is where our team under Chaz really excels. It just brings together the many. It brings together the a lot. It goes to the heart of it and meets it on the grant.   Carol: Yeah. You lead into my next question about the partners on the grant because we have a deep bench. I mean, I felt like we had really phenomenal folks on the QM grant. But when I look at the partners you all have brought together for this, and we're on our first meetings and you've got, you know, 30 people in the Hollywood Squares instead of a dozen or so. It's a cool bunch, and people with such interesting expertise. So Chaz, who are the partners on our grant?   Chaz: Our biggest and primary partner is the George Washington University. We've been partners with them for really since national centers were funded. They were part of the WINTAC, part of the QM, and now we'll be a obviously a critical part of the VR TAC Every single one of them is a doer. Their hands are have their hands have gotten dirty and providing like literally in the trenches to just like our own staff at work Institute at San Diego State. We just have been, practically speaking, teammates for a very long time. We know each other well, we work together well, and we're very confident in each other's work. GW a big, huge partner of ours. Then there's the National Disability Institute, which is also a longtime partner of ours. They'll be helping with the employment strategies component of things and just are a very well respected, nationally known institute that is really has some super interesting and helpful information and resources and knowledge along with the rest of the team. Of course, many of our listeners will know. Yes LMS, we're working with Linda and her team this time around, expanding our available training resources to users out there. CSAVR of course, is another long time partner. Everybody knows them. Sara Works is a partner of ours as well. Sara Works has been a partner again since the WINTAC days and, you know, has done all kinds of work with us in terms of developing Sara, the AI program to help act as an assistant to VR programs, communication tool and so on. Then we have Case Review Solutions. It's just a new partner of ours this time around focused on quality assurance, case reviews, contract monitoring. So another use of software and technology to basically provide solutions to VR programs. And another new partner this time around in Intellitech, which has created a program called Case Amplify, which is an AI driven system, which we'll talk about here in a few minutes, but we're really excited about this one as well, because it provides an opportunity for agencies to see how things could potentially be different and more effective into the future. So those are our primary partners, yeah.   Carol: yeah. It's exciting. It's a cool group of people I really was thrilled to see in the very secret proposal that you would not share with us before we went in, and then you see what all the things are that are going to happen. You are always known, though, Chaz, for being the guy. You have those little fun projects that become part of the grant that you know, live on and people are able to carry out and they've created really cool things. This proposal with the exciting AI initiatives, can you share what tools like Case, Amplify and Sara Works are going to mean for state VR agencies?   Chaz: Absolutely. And I think it's important for folks to understand the why. Right. Like, why are these it's not just because they're fun and they are super fun. You're right. But there really is a reason behind developing these projects. And the primary reason is as agencies have implemented Wioa and this kind of goes back to lessons learned, right? We know that the data elements for, for instance, for the 911 and just the recording processes and all of the administrative responsibilities associated with being in compliance with the law and the regulations is a burden. It's a struggle, and especially in a period of time where recruitment and retention has been a challenge across the country. You know, when you lose people and they're the ones responsible for gathering and reporting this data, IT becomes a real challenge on everybody else. And I honestly, in my heart of hearts, believe that embracing advanced technology is the way out of this. It's the way to effectively respond to it. It's not by hiring more people to do administrative stuff, although that would be wonderful. But, you know, we're in this situation for a reason. And now we have right now, not ten years from now, but right today we have the capacity to turn our administrative burden into an AI driven function that alleviates that burden from VR staff. And that's what the why is behind this? Why are we doing this? Because we want agencies to see and participate. If you know, if they're able and willing in these projects to see what the impact could be. Now, of course, we don't know, for instance, what the impact will fully be. We have a vision for it. But part of what this is is an experiment, right? It's a pilot, if you will, to make sure that we can see how it works. So the idea is that and I'll take Sara because Sara's been around for a while now. A lot of agencies know Sara. They know what's possible. Several of them use the program. Now, in our case, like under the VR tech, we're going to be using Sara to do something for pre-employment transition services that we haven't done yet. Now we're ten years. 11 years. Well, I guess ten years really post implementation 2016 was the full implementation. So we're approaching the ten year mark. And while we focused on implementing projects and tracking and reporting and down to the individual consumer level and all that good stuff. Making sure costs are allowable, that people are spending their 15%, all that good stuff. What we haven't done a very good job of yet is evaluating the impact of those services on individuals themselves. Like how has it impacted them? What does it mean in terms of their future employability or future involvement in post-secondary Ed or whatever it is we're trying to determine? And so using Sara specifically to communicate and gather information with students or former students on the impact of periods, and then analyzing that data and showing the impact, that's really where we're zeroed in on this project for Sara Works. Case Amplify, well let me go to CRS. So Case Review Solutions is a new software program developed by two of our former colleagues in the WINTAC and the QM, Rachel Anderson and Brittany McIvor. So they know right? Like what is it about the review system, the case review process, the process, the quality assurance process that is lacking the internal control process, right? How do we fix that or help fix it anyway? Or help states analyze where the deficiencies are and then give them information real time quickly along multiple levels to help them address it so that it's not a consistent finding and monitoring reviews so that they're on top of the changes that they need to make. So again, it's another technology solution to a challenge facing agencies. And they're also developing a contract monitoring tool that's going to be available later on in the project. That will help states monitor another big one. Right. We hear all the time is we're not sure like whether those contracts are doing what they should be doing and the quality of service delivery and all that stuff. So that's going to help with that. Case Amplify is a AI program that Intellitech has developed. It's so exciting to talk about how this could potentially change. And I mean really change the way that VR staff are gathering and populating information into the case through case management system. Ultimately, it has the capacity ultimately to make the process hands free. That is, you can talk to an individual, and this system is listening and gathering information and populating all over into the CMS important data elements, summarizing meetings. And believe it or not, like if it does what we really want it to do, it's going to actually fill in the 911 data elements automatically based on these conversations at critical points along the pathway.   Carol: That's a game changer for people that alone with those what, 400 elements like that is a game changer.   Chaz: Yeah, I could not be more excited about this one than I am. I just think it's going to be revolutionary. You know, it's still in its development phase fully. It's still going to be kind of an experiment with agencies and how it integrates into their existing CMS. But that's part of why we call it a pilot, because it's supposed to be a way to kind of see if things work the way we want it to work.   Carol: It's so cool. I am really excited. I'm also excited about the whole evaluation part of projects because I long thought, you know, when I was back in Minnesota blind and we were getting all those funds spent on students and I'm like, we're getting at these kids earlier. I just knew in my heart of hearts like, this is going to make such a difference in their trajectory is going forward and employment, they're going to start better. They're going to start better in college because they're going to have all this exposure to things they had not had any exposure to. Finally, the time we get at being able to measure, is that really coming true? I mean, I believe it to be true, but it'll be nice to actually quantify it and go, yeah, this is what's happening for people. And we can see the real difference. And that investment that Congress had said all those years ago, we're going to invest in these kids. And they did it for a reason. And now the proof is going to be in the pudding with the results. I love it. So, Chaz, one of your goals was to strengthen the workforce. So tell us a little bit about the VR Fiscal Talent Accelerator and NRLI, the National Rehabilitation Leadership Institute.   Chaz: Yeah. Great. So most people know NRLI. They've heard about it in the past and or even many participated. I remember at one point a few years ago at a conference, Steve Wooderson said, hey, how many people here have gone to NRLI. And I swear, three quarters of the room raised their hand. So it's over 20 years old now, and it's a training program specifically targeted at the executive leadership level, staff of the VR program and preparing them over a year long process where we meet in person for a week, four weeks out of the year, three times in San Diego, one time in Washington, DC. And there's coaching and training contacts that go on throughout the course of the year in a cohort model. So that is supported by the VRTAC this time around. So that's kind of our primary executive leadership training tool. Then we're developing something new this time around. For those of you who are listening, who are familiar with the management concepts training that was part of the QM, that was the VR grants management certificate program that we developed as part of that center. This time around, we are specifically zeroing in on the fiscal folks in VR and preparing a kind of like, nearly like program for them, where we'll use the same cohort model. I'm not certain of all the details yet, but obviously, Carol, you'll be a super important part of that one. And we'll provide an opportunity for fiscal staff in VR agencies who some obviously like every other position turnover at times. And when they do turnover, if they take the knowledge with them and nobody's coming behind them, it can be really challenging. So the Fiscal Talent Accelerator program will be a way to help them understand all of the responsibilities right under fiscal responsibilities in the VR grant, helping them really manage those resources and effectively so that the agency has both not just in compliance, but has the resources available to serve as many folks as possible.   Carol: Absolutely. Yeah. I'm super excited about all of these projects. We've got a lot of work ahead. I know also, we had started spending some time under the QM addressing, you know, the recruitment and retention issues and leadership development and such. So how do you see that kind of expanding in the new grant?   Chaz: Well, it's definitely expanding. And so we're very excited about that because we know clearly that recruitment and retention especially was a just a real, real issue in the last five years. So we had a recruitment and retention pilot under the QM that worked with four states. And we have some really helpful tools and toolkits developed as a result of that. That's on the QM site now, will be brought forward under the VRTAC, but more importantly will be going into phase two from that process under the VRTAC, looking again at implementing those strategies and practices for recruitment and retention with other agencies, tracking the impact of that over time, and expanding the scope of that. John Walsh was really helpful in leading that effort under the QM, and he'll be doing that again. Also, we're developing onboarding resources for VR programs this time around, helping agencies kind of identify both what to include and giving them actual stuff and resources to include in an onboarding program for VR staff. We're moving beyond just the executive level of training for nearly into mid-level management and supervisory training. Training specifically targeted at those groups, which I think will be really helpful and certainly very needed and engaging in succession planning processes with agencies, both strategic planning and succession planning understanding the two of them are clearly linked, but giving agencies some real strategies and practices on how to develop a succession plan and implement that, so that we're not faced with this sort of mass exodus of institutional knowledge. When people both retire or resign and we're like, oh no, what do we do now? Right. So hopefully we're intending to create resources, training tools to help agencies address that proactively.   Carol: And we have some really awesome staff on this grant. This time around too, that can help. Our bench is deeper. You know, even in this area that are going to be able to help do that. So definitely. Meera, you have something you want to throw in there. I didn't forget you.   Meera: Oh I don't think so. Chaz covered all the practices and new projects really well.   Carol: Okay, Meera, I want you to tackle this one about the evaluation and data driving that ongoing improvement coming forward. Do you have thoughts about that? How's that going to look?   Meera: Sure. I think I spoke to this a little bit earlier, but to pick up from that thread, I mean, that is something we are consistently doing. We have multiple channels and approaches that monitor the work and the change that are taking place. We have custom built apps and tools that our IT group has created, so we can make sure that we're setting up plans and staying on track with the agencies and the work that we're doing with them. And we have stakeholders, partners, customers, all of whom can provide feedback in different ways. We meet regularly to discuss what we are hearing and what we are seeing. Formally speaking, we have two reports that are compiled and shared broadly, internally and with stakeholders. We hold meetings, review the findings, and consider recommendations by taking that report apart and into little bite, but continuously throughout the year. We're not waiting for those big report moments. Evaluation Group has been woven into the work we do. They are a part of all the regular meetings that are taking place for the center, and input is getting provided at the beginning and the middle at the end, all over again. It really is that measurable and real change and ongoing calibration towards that is our North star. That will continue to be so.   Carol: Led by the awesome you, which will be great.   Chaz: Exactly.   Carol: My final question to you too what will success look like for the VRTAC over the next five years. And Chaz, I'll ask you first.   Chaz: Well, it will be demonstrably changing for the better outcomes in the VR program and service delivery. It will be serving individuals with the kind of commitment to meeting their individual needs and wants and desires and employment factors, and agencies operating efficiently and effectively and having actual measurable outcome improvements. So simple as that.   Carol: That sounds good. Meera, how about you? What do you think?   Meera: Nothing to add. He stole it right there at the end. Measurable outcomes. Real change. Drop the mic.   Carol: Boom! I love it. So, how do people find you?   Chaz: Our website will be VRTAC or just VRTAC.org. We have the site kind of really in its shell form right now. We're developing it. Give us a couple of months to get it fully going, but if you need to reach us, you can certainly contact any of us through the channels that you would normally reach us through the VRTAC-QM. Can send an email to me or to you or anybody else on the team. And at this point, I think most agencies are able to reach us in whatever way they want. But soon the website will be up and running and they can get us there or any number of ways.   Carol: Awesome. Well, I sure appreciate both joining me this morning. It was super cool. And we can check back in in a couple years too and go like, woo, where are things now? It'll be fun to report on some more successes. So thank you both. Have a great day.   Chaz: Thanks, Carol. Appreciate you having us.   Meera: Thank you.   Outro Voice: Conversations powered by VR. One manager at a time. One minute at a time. Brought to you by the VRTAC. Catch all of our podcast episodes by subscribing on Apple Podcasts, Google Podcasts, or wherever you listen to podcasts. Thanks for listening.

In this episode of OnBase, host Chris Moody sits down with Jasmeet Sawhney to explore what it means to lead marketing in an AI-driven world. Jasmeet shares his unconventional journey from engineer to marketing executive, emphasizing how technical fluency and creativity are now inseparable in leadership roles.They dive deep into the evolving responsibilities of marketing leaders, how AI is reshaping strategy, execution, and team structures, and why the biggest risk is failing to evolve. From scaling personalization to rethinking attribution and ROI, Jasmeet offers a candid and forward-looking perspective on how leaders can guide their teams through this transformation.This episode is a must-listen for marketing, sales, and business leaders navigating the AI revolution and seeking actionable insights for long-term success.Key TakeawaysAI is no longer optional: AI is no longer a buzzword, it's a business necessity. Marketing leaders must integrate it across every function, from data analytics to customer engagement.Leadership must get technical: Future marketing leaders can't avoid data or tech. Understanding AI, automation, and analytics is critical for setting effective goals and strategies.Don't just hire AI experts, build internal fluency: Instead of creating isolated “AI teams,” leaders should train and empower existing staff to integrate AI into daily workflows.Personalization at scale is the new standard: AI enables hyper-personalization down to the stakeholder level, not just the account level. This is where real competitive advantage lies.Measure what matters: AI offers new opportunities to track touchpoints across the customer journey, finally making ROI and attribution measurable with greater accuracy.Change requires courage: Creativity, experimentation, and risk-taking are essential to unlocking AI's potential, leaders must champion innovation even when outcomes are uncertain.Quotes“This is the biggest opportunity of our generation. If we don't leverage AI, that's what's really at stake.”Tech RecommendationsClaude (Anthropic) – For content creation and ideation.Veo (Google LLM) – For AI-driven media and video content.Lovable – For AI-powered design support.Figma – For creating lightweight AI agents and workflows.Resource RecommendationsBook:Nexus: The History of Information Networks by Yuval Noah HarariPodcast:Marketing Against the Grain by HubSpotShout-OutsMohanbir Sawhney, Northwestern University - Kellogg School of Management – mentor and thought leader in marketing innovation.Dharmesh Shah, Co-founder & CTO of HubSpot – admired for bridging strategy, culture, and technology.Gary Vaynerchuk, Chairman of VaynerX, CEO of VaynerMedia – inspiration for fearless creativity and constant evolution.About the GuestJasmeet is a marketer with deep roots in technology, data analytics, and AI. He is currently Global Head of Marketing at Axtria. Earlier, Jasmeet was CEO of YibLab, which was one of the fastest growing marketing technology and solutions providers, ranked Top 50 among the fastest growing companies in NJ. Jasmeet has 20+ years of experience building and scaling marketing operations for both small and large companies. He is an investor, advisor, and mentor to multiple firms, and has received several company and individual awards - Inc. 500, Deloitte 500, Crain's Fast 50, SmartCEO Future 50, Red Herring, NJBiz Business of the Year, Top CMO, and Forty Under 40, among others.Connect with Jasmeet.

In this Bright Spots in Healthcare episode, host Eric Glazer sits down with three leaders reshaping one of healthcare's most overlooked — yet mission-critical — functions: provider credentialing. Credentialing is the quiet infrastructure of trust in healthcare. When it's done right, patients get timely access to high-quality care, providers get paid faster, and health plans stay compliant. When it fails, backlogs grow, compliance risk skyrockets, provider satisfaction plummets, and member access suffers. Joining Eric for this discussion: Sandra Clarke, Former CFO & COO, Blue Shield of California Brett Dooies, Head of Product, Verifiable Janan Dave, VP of Operations, Verifiable Together, they explore how AI and automation are transforming credentialing from a slow, manual compliance task into a strategic capability that improves efficiency, trust, and network readiness. In this episode, you'll learn: Why credentialing sits at the intersection of compliance, provider experience, and member access How legacy processes, staffing limits, and messy data create hidden risk, and why backlogs can grow like quicksand Practical ways health plans are applying AI to reduce verification time, speed onboarding, and triage high-risk cases Why the most successful plans treat credentialing as infrastructure, not paperwork Key metrics to track when modernizing credentialing, including turnaround time, backlog clearance, audit readiness, and provider experience What to automate first,  and why humans still play a critical oversight role Bright Spots include: 97% automated verification in seconds across millions of records monthly New staffing and automation models that increase speed without compromising compliance Real-world examples where AI prevented risk exposure and accelerated network growth Leadership lessons in adopting AI responsibly and avoiding the "lift-and-shift" trap   This conversation offers payer leaders a real-world playbook to modernize credentialing and strengthen the foundation of your healthcare organization. Panelist Bios: Sandra Clarke is a healthcare executive and board advisor with over 25 years of experience leading finance, operations, and large-scale transformation across payer, provider, and life sciences organizations. As former CFO and COO of Blue Shield of California, she oversaw $25B in annual revenue and spearheaded initiatives delivering $700M in annualized savings while reimagining the company's pharmacy care model. Clarke has also held senior leadership roles at Daiichi Sankyo and Philips Healthcare and serves on multiple healthcare boards. She holds degrees from MIT, Bentley University, and Seton Hall University School of Law. Janan Dave is the VP of Operations at Verifiable, a start-up offering software and services solutions for healthcare organizations to ease the challenges surrounding provider network management. Janan has a background in public health and health policy, and has spent the last decade helping scale operations at various healthcare startups. She is passionate about building smart solutions to reduce waste in the healthcare system, and promote better care especially for the aging population, family caregivers, and women. Janan studied public health at the University of Pennsylvania, and lives in Brooklyn, NY. Brett Dooies is the Head of Product at Verifiable, where he leads the development of AI-powered solutions to simplify healthcare credentialing and monitoring. With a decade of experience building enterprise software, he specializes in applying advanced AI and analytics to enhance the customer experience and deliver transformative solutions. Drawing on his background in modernizing banking software, Brett is dedicated to creating products that drive operational excellence, uphold regulatory compliance, and improve data accuracy for Verifiable's partners, helping them scale with confidence in a complex ecosystem. Resources: MIT Sloan "Internet of AI Agents: State of AI in Business 2025" report finds that although over 80 % of organizations have piloted generative AI tools, only around 5 % have achieved meaningful business transformation—a gap dubbed the "GenAI Divide". It highlights that the primary barrier isn't model technology or regulation, but rather the failure of AI systems to integrate deeply into workflows, learn from feedback, and scale beyond the pilot stage. https://mlq.ai/media/quarterly_decks/v0.1_State_of_AI_in_Business_2025_Report.pdf Thank you to our Episode Partner, Verifiable: Verifiable is a credentialing and network monitoring platform built to help healthcare organizations optimize operations with error-free, fast verifications and to stay compliant with ease. Backed by their in-house NCQA certified credentialing team that bring a combined 60+ years of experience, Verifiable's innovation supports managing trusted networks at scale through 97% verification automation in seconds with millions processing each month. Verifiable works with leading healthcare organizations such as Humana Dental, Zelis, Talkspace, Headway, Empower Pharmacy, and many others.   Learn more about them at https://verifiable.com/ Want to go deeper or schedule a briefing with Verifiable? Email hkrish@brightspotsventures.com and we'll coordinate time with the Verifiable team to discuss how their approach can help your plan reduce costs, accelerate onboarding, and strengthen network integrity. About Bright Spots Ventures: Bright Spots Ventures is a healthcare strategy and engagement company that creates content, communities, and connections to accelerate innovation.   We help healthcare leaders discover what's working, and how to scale it. By bringing together health plan, hospital, and solution leaders, we facilitate the exchange of ideas that lead to measurable impact. Through our podcast, executive councils, private events, and go-to-market strategy work, we surface and amplify the "bright spots" in healthcare, proven innovations others can learn from and replicate. At our core, we exist to create trusted relationships that make real progress possible. Visit our website at www.brightspotsinhealthcare.com.  

This episode explores how technology and healthcare intersect. We talk with Jhonatan Bringas Dimitriades, MD, CEO of Lapsi Health, about Keikku, the first FDA-cleared smart stethoscope with an AI scribe. You will hear how this tool impacts clinical workflows, patient communication, and the broader healthcare system.Key points covered • How clinicians use AI during real-world visits • Measurable time savings in documentation • Data privacy and HIPAA/GDPR compliance • Effects on clinician burnout and emotional fatigue • Future applications of AI in public health and care settings • Skills health professionals need as tech advancesWhy it matters • You see how AI tools shape medical decision-making and patient engagement • You get insight into how tech adoption fits into social systems and workplace culture • You hear practical examples that support ongoing conversations in public health and social scienceThink about this • How does technology influence trust in the patient-provider relationship? • What skills will workers need as AI expands in healthcare? • What policies should protect patients and providers as these tools grow?Listen and reflect on how innovation, behavior, culture, and care systems interact.Resources Mentioned:Website: https://www.keikku.health/Connect with Jhonatan: LinkedIn, Instagram, Twitter/XPhysician burnout researchStay Connected & Support the Show:Want to keep up with conversations like this that challenge the status quo and center community voices? Sign up for The Healthy Project newsletter at www.healthyproject.co for exclusive insights, resources, and updates you won't want to miss.Love what you're hearing? Support independent podcasting that prioritizes truth over trends. Join THP+ for just $5/month and get bonus content, early access to episodes, and the satisfaction of knowing you're fueling more conversations that matter.Visit www.healthyproject.co to subscribe and support today. ★ Support this podcast ★

Reclaim your cognitive sovereignty by harnessing precision frequency medicine to counteract digital overload. This breakthrough Restorative Audio combines ancestral sound wisdom with cutting-edge neuroscience research from Harvard Medical School and Massachusetts General Hospital, utilizing three therapeutic frequency protocols—alpha wave entrainment (8-12 Hz), the Perfect Fifth interval for autonomic balance, and precision binaural beats—to measurably restore your overwhelmed neural networks.The ScienceResearch demonstrates that chronic digital saturation suppresses the parasympathetic nervous system while hyperactivating the amygdala, creating perpetual cognitive overload. Brain wave entrainment through therapeutic frequencies reverses this damage: studies show 23% cortisol reduction, improved heart rate variability, and enhanced cognitive performance within 20-minute sessions. The Perfect Fifth interval (C 256 Hz with G 384 Hz) stimulates nitric oxide production and pituitary endogenous opiates, while alpha-theta frequencies synchronize neural oscillations with Earth's Schumann Resonance, promoting measurable systemic coherence.Real-World Benefits- Reduces cortisol levels and restores autonomic nervous system balance- Enhances cognitive flexibility and creative problem-solving capacity- Improves focus without tension through optimal alpha-theta threshold- Decreases perceived stress and mental fatigue- Upregulates cellular repair genes and promotes neuroplasticity- Measurable improvements in heart rate variability and inflammatory markersUsage GuideFrequency:Daily 15-20 minute sessions for optimal neurological recalibration  Equipment:Quality headphones for precise binaural beat delivery  Environment:Low-EMF settings enhance therapeutic response  Best Results:4-6 weeks consistent practice for epigenetic gene expression changes  Hydration:Increase water intake to enhance cellular conductivity and frequency responseSubscribe for extended 30, 60, and 90-minute sessions and full Restorative Audio library access.Send us a textSupport the show

Reclaim your cognitive sovereignty by harnessing precision frequency medicine to counteract digital overload. This breakthrough Restorative Audio combines ancestral sound wisdom with cutting-edge neuroscience research from Harvard Medical School and Massachusetts General Hospital, utilizing three therapeutic frequency protocols—alpha wave entrainment (8-12 Hz), the Perfect Fifth interval for autonomic balance, and precision binaural beats—to measurably restore your overwhelmed neural networks.The ScienceResearch demonstrates that chronic digital saturation suppresses the parasympathetic nervous system while hyperactivating the amygdala, creating perpetual cognitive overload. Brain wave entrainment through therapeutic frequencies reverses this damage: studies show 23% cortisol reduction, improved heart rate variability, and enhanced cognitive performance within 20-minute sessions. The Perfect Fifth interval (C 256 Hz with G 384 Hz) stimulates nitric oxide production and pituitary endogenous opiates, while alpha-theta frequencies synchronize neural oscillations with Earth's Schumann Resonance, promoting measurable systemic coherence.Real-World Benefits- Reduces cortisol levels and restores autonomic nervous system balance- Enhances cognitive flexibility and creative problem-solving capacity- Improves focus without tension through optimal alpha-theta threshold- Decreases perceived stress and mental fatigue- Upregulates cellular repair genes and promotes neuroplasticity- Measurable improvements in heart rate variability and inflammatory markersUsage GuideFrequency:Daily 15-20 minute sessions for optimal neurological recalibration  Equipment:Quality headphones for precise binaural beat delivery  Environment:Low-EMF settings enhance therapeutic response  Best Results:4-6 weeks consistent practice for epigenetic gene expression changes  Hydration:Increase water intake to enhance cellular conductivity and frequency responseSubscribe for extended 30, 60, and 90-minute sessions and full Restorative Audio library access.Send us a textSupport the show

In this revisit to episode 494 of Daily Influence, Brian Smith explores how the principles of S.M.A.R.T. Management—Specific, Measurable, Attainable, Relevant, and Timely—can help leaders navigate today's increasingly complex and diverse environments. Whether your sphere of influence is local or spans continents, Brian explains how specificity, cultural empathy, and proactive communication can bridge gaps, reduce reactivity, and foster more connected, effective teams. Discover how to lead with intention in a fast-paced world and create influence that transcends borders.

Do you accept that we are living in the information age? I would suggest that it is easily demonstrated that we are not. I would further put forward that a better descriptive moniker for this era would be “the Age of Deception.” The idea of an information age implies access to information and rising intelligence (more...)

Is the AI SOC analyst just hype, or is there measurable ROI? We spoke to Edward Wu, founder of Dropzone AI about this and he shared insights from a recent Cloud Security Alliance (CSA) benchmark report that quantified the impact of AI augmentation on SOC teams. The study revealed significant improvements in speed (45-60% faster investigations) and completeness, even for analysts using the tech for the first time.Edward spoke about the "robotic" limitations of traditional SOAR playbooks with the adaptive capabilities of agentic AI systems, which can autonomously investigate alerts end-to-end without pre-defined scripts . He shared that while AI won't entirely replace human analysts ("That's not going to happen"), it will automate much of the manual Tier 1 toil, freeing up humans for higher-value roles like security architecture, transformation, and detection engineering .Guest Socials -⁠ ⁠⁠⁠⁠⁠⁠Edward's Linkedin Podcast Twitter - ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠@CloudSecPod⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠If you want to watch videos of this LIVE STREAMED episode and past episodes - Check out our other Cloud Security Social Channels:-⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Cloud Security Podcast- Youtube⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠- ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Cloud Security Newsletter ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠- ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Cloud Security BootCamp⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠If you are interested in AI Cybersecurity, you can check out our sister podcast -⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ AI Security Podcast⁠Questions asked:(00:00) Introduction(02:40) Who is Edward Wu?(03:30) The Evolution of AI Agents Since ChatGPT(04:35) Surprising Findings from the CSA AI SOC Benchmark Report(06:40) Why Has Traditional Security Automation (SOAR) Underdelivered?(09:30) How AI SOC Analysts Differ from SOAR Playbooks(11:30) Does Agentic AI Reduce the Need for Security Data Lakes?(13:20) The Evolving ROI for SOC in the AI Era(14:50) ROI Use Case 1: Reducing Alert Investigation Latency(15:15) ROI Use Case 2: Increasing Alert Coverage (Mediums & Lows)(16:20) ROI Use Case 3: Depth of Coverage & Skill Uniformity(18:15) Achieving Both Speed and Thoroughness with AI(19:40) How Far Can AI Go? Detection vs. Investigation vs. Response(21:35) AI SOC Hype vs. Reality: Receptiveness and Trust(24:20) The Future Role of Tier 1 SOC Analysts(27:40) What Scale Benefits Most from AI SOC Analysts? (Enterprise & MSPs)(29:00) The Build vs. Buy Dilemma for AI SOC Technology ($20M R&D Reality)(33:10) Training Budgets: What Skills Should Future SOC Teams Learn?Resources spoken about during the episode:Beyond the Hype: AI Agents in the SOC Benchmark Study

Ben Lorica and Evangelos Simoudis discuss AI-bubble signals (runaway revenue multiples, circular financing), why many enterprise pilots stall, and what separates leaders (use-case matrices, cross-functional ownership, hard metrics). They also examine U.S.–China tech competition in robotics and semiconductors, and offer a pragmatic view on humanoid robots — what works now versus what's still research-grade.Subscribe to the Gradient Flow Newsletter

What if the key to unlocking real AI transformation isn't a new enterprise platform or an executive directive, but something much simpler: listening to the innovators already inside your company?  That's the idea behind AppDirect CTO Andy Sen's philosophy on bottom-up AI adoption. In this episode, we talk about why the most effective AI strategies often begin at the grassroots level, led by curious employees who experiment first and ask for permission later. Andy explains how AppDirect built a culture of AI experimentation by giving employees a secure “digital playground” to test ideas, measure results, and scale what works. From developers using AI to write half of the company's new code to non-technical staff building internal tools, AppDirect's approach has driven measurable productivity gains while cutting costs and improving efficiency. Rather than dictating from the top, leaders are encouraged to ask questions, support innovation, and apply a “yes, but” mindset that modifies solutions for governance and compliance instead of shutting them down. As organizations everywhere wrestle with how to scale AI responsibly, Andy offers a fresh take on balance by empowering employees to build while ensuring security and oversight. We also explore the rise of developer-focused platforms like devs.ai, which allow teams to safely create agentic solutions across different large language models. So, are your employees already innovating with AI while leadership lags behind? And what might your business discover if you stopped trying to control AI adoption and started observing where it's already thriving? Let me know your thoughts after listening.      

Are you pouring money into various marketing channels with the hope that something will work? Are you uncertain whether your digital efforts are actually helping or hindering your growth? The post Episode 78: Unlocking Measurable Growth through Strategic Marketing with Grace Clemens first appeared on Arlington Strategy.

Across the country, law enforcement agencies are rethinking wellness as more than just good slogans or EAP brochures. Washington State is leading that shift. Through the Washington Association of Sheriffs and Police Chiefs (WASPC), agencies of every size joined an eight-week wellness challenge that treated health as a professional competency — something measurable, trainable, and shared across ranks. The program upleveled from “self-care” to total readiness: stronger bodies, sharper minds, and more resilience. By combining competition, clear metrics and statewide leadership, it created a blueprint other states could follow. In this episode of the Policing Matters podcast, host Jim Dudley talks with Lexipol's Mandy Nice, Camas Police Department Chief Tina Jones, and WASPC Program Manager Terrina Peterson about how WASPC's Wellness Challenge translated that vision into measurable success. The statewide initiative focused on five pillars — physical fitness, mental health, nutrition, peer support and family wellness. It paired clear goals with leadership support, coaching, professional wellness guidance housed in Lexipol's Cordico wellness app, and friendly competition that inspired lasting behavior change across Washington's first responder community. About our sponsor This episode of the Policing Matters podcast is sponsored by OfficerStore. Learn more about getting the gear you need at prices you can afford by visiting OfficerStore.com.

On Mission Matters, Adam Torres interviews Dan Nottingham, Founder & CEO of AmICredible, about using AI to generate credibility scores for statements and content, helping individuals and companies operationalize trust as a KPI and integrate it into workflows to improve outcomes. Follow Adam on Instagram at https://www.instagram.com/askadamtorres/ for up to date information on book releases and tour schedule. Apply to be a guest on our podcast: https://missionmatters.lpages.co/podcastguest/ Visit our website: https://missionmatters.com/ More FREE content from Mission Matters here: https://linktr.ee/missionmattersmedia Learn more about your ad choices. Visit podcastchoices.com/adchoices

It's great to have goals, but what's the point of having them if we never actually achieve them?Or maybe you do eventually get there, but wouldn't it be nice if we could get there faster and more efficiently?In this episode, I talk about SMART goals and give examples of how you can make your goals Specific, Measurable, Achievable, Relevant, and Time-Bound. I give examples from my own goals in life, and also relate it to the example of learning English as a goal.Show notes page - https://levelupenglish.school/podcast344Asian UncleWelcome to Asian Uncle, the unfiltered dive into Asia - from the back-alley brothels...Listen on: Apple Podcasts Spotify➡️ Join the Free Mini Course - https://www.levelupenglish.school/mini⭐️ Join Level Up English - https://www.levelupenglish.school Become a member and get: Podcast Transcripts Private Podcast Group Classes Private Coaching And over 500 online lessons!

Episode 337 Picture us sitting down with our favorite beverage and notebooks, and I ask you: What do you want to focus on and not focus on before the clock strikes midnight on 1/1/2026? It's a question I asked myself before I recorded this episode, and this is what we're talking about today! I share a letter I wrote to myself on 12/31/24 with my goals and dreams for 2025. I talk about what is working in my life that I want to continue to focus on in 2025, a few things I want to start, and something I want to let go of and not focus on.  Throughout the episode, I check in with you to help you get clear on the progress you've made, the things you are doing that are working in your life, and what you want to spend your time focusing on and not focus on for the remainder of the year.  I have a correction:  I mentioned SMART goals and incorrectly used the acronym. The correct meaning is: Specific, Measurable, Achievable, Relevant, and Time-Bound. Thank you for allowing me to be human and make mistakes