The Innovating Advice Show

#NEXTGEN21 Global Conference: https://bit.ly/globalfpconf In their thought-provoking white paper, New Frontiers in Wealth Management, Matthew Jackson and Bob Veres examine how advice firms can ensure long-term survival in a changing world. In this episode, Matthew joins to take a look at one of the challenges discussed in the paper: the three intergenerational challenges of moving from a Peak 1 firm to a Peak 2 firm. Whether they realize it or not, most firms are grappling with this challenge. Show notes at https://innovatingadvice.com/post/episode87 Join the next Video Creation Masterclass https://bit.ly/videoin2021  

Global conference tickets: https://bit.ly/globalfpconf Join the IA Community (IAC) for 80% off conference tickets here through May 31st: https://bit.ly/IAComm We are going back to basics for an intro to blockchain, bitcoin, crypto and this NFT craze. I'm joined by AJ Nary, founder of HeightZero, which is a technology platform that enables financial advisors to efficiently add digital assets to their clients' portfolios. AJ is also great at breaking things down in an easy to understand way. So if you've been trying to figure out what all of these things are, whether you should care and how they might fit into your clients' lives, this episode is for you. Show notes at https://innovatingadvice.com/post/episode86 Join the IA Community https://bit.ly/IAComm  

Global conference tickets: https://bit.ly/globalfpconf Join the IA Community (IAC) for 80% off conference tickets here through May 31st: https://bit.ly/IAComm As the world reopens and remote work continues, you or your clients may be thinking about moving internationally for fun, career or marriage. This presents unique challenges and opportunities from a financial planning perspective and is the focus of this episode. I'm joined by Hui-chin Chen who is the owner of Pavlov Financial Planning, where she works with globally mobile clients, and the Founder of The CIGA Network, Where independent advisers located around the world come together to provide comprehensive financial advice covering their clients' global footprint. In this episode, we're chatting about what you should be thinking about if you're looking at moving abroad, considerations for globally mobile clients and some of the top things to think about - including whether this is an area you really want to focus on. Show notes at https://innovatingadvice.com/post/episode85 Join the IA Community https://bit.ly/IAComm  

Global conference tickets: https://bit.ly/globalfpconf Join the IA Community (IAC) for 80% off conference tickets here through May 31st: https://bit.ly/IAComm If you're struggling to achieve or maintain balance, as so many of us are, this episode is for you. Dr. Travis Parry, author of Achieving Balance and founder of the Make Time Institute where he helps financial advisors reach their business and personal goals in an overworked world, joins the show to discuss the three key myths he covers in his book: that balance means doing it all at the same time, that productivity is the magic pill and that personal development is the end all be all. One of my favorite lines from Dr. Parry's book is "productivity without boundaries creates a more productive workaholic." Be sure to listen to the end where he provides an incredible free offer to listeners of The Innovating Advice Show. Show notes at https://innovatingadvice.com/post/episode84 Join the IA Community https://bit.ly/IAComm

If you've been resisting marketing because it's seen as expensive, time consuming or salesy, this episode is for you. I'm joined by Ali Marchand, CEO of Impresm in Switzerland, which specializes in accessible and innovative marketing for financial planners. She's breaking down the three things that make marketing for financial planners different, the three key things you need in your marketing foundation and how to build and solidify that foundation in just five hours per month. And it had such great engagement during the live stream - which we do with every episode at 2pm Eastern time each Tuesday - that there's some bonus content at the very end that worth sticking around for. Show notes at https://innovatingadvice.com/post/episode83 Sign up for guest and episode notifications https://bit.ly/JoinIA20

If you're looking for ways to stand out, come out of your shell or battle that pesky imposter syndrome, this episode is for you.   From his first job in financial services at a large company, Russell Ho leveraged his creativity and determination to stand out, impress the well-funded marketing department and make a name for himself.   But that didn't come naturally. As we discuss, Russell was an introvert and wasn't sure how to connect with clients and prospects. But he threw himself in the deep end, with one creative initiative after another, knowing that failure - if it came - wasn't the worst outcome.   As his success has grown he's also battled imposter syndrome, which we chat about. Show notes at https://innovatingadvice.com/post/episode82 Sign up for guest and episode notifications https://bit.ly/JoinIA20 Join the IA Community https://bit.ly/IAComm Join the next Video Creation Masterclass https://bit.ly/videoin2021  

Sign up for guest and episode notifications https://bit.ly/JoinIA20 Francois du Toit is back on the show for a celebration of all the good things that have come out of the last year. Amidst the many tragedies of the last year we have seen:

Chanelle Pattinson is a rising star and young woman in financial planning. She grew up thinking financial advice was boring and that advisors just drink tea and make money grow through watching her father. But after dipping her toe in, she quickly fell in love with financial advice.  But when she looked around, she couldn't find any other young women like herself.  Always up for a challenge and trying new things, Chanelle shares what she recently launched that's helping to ensure the future is bright for young women in financial planning.  We also discuss why you should say yes to wild ideas and get out of your comfort zone and the importance of finding your people.  Show notes at https://innovatingadvice.com/post/episode80 Join the IA Community https://bit.ly/IAComm Join the next Video Creation Masterclass https://bit.ly/videoin2021

Michael Back, founder of Human to Human in Australia which helps financial advisors create loyal clients who make your business more profitable, joins the show. Michael is a customer experience enthusiast, business coach, people lover and multi-award winning marketing consultant. In this episode, we're chatting about how to make each year of your client experience better than the last. And how to determine and prioritize the right activities at the right time to make that happen. Show notes at https://innovatingadvice.com/post/episode79 Join the IA Community https://bit.ly/IAComm Join the next Video Creation Masterclass https://bit.ly/videoin2021

Kate Healy, who is known and admired for her expertise and passion around all things nextgen in financial planning, joins the show. We're chatting about how the pandemic has been a catalyst for change in how we go about attracting and developing the next generation of talent - not just in client facing roles or for younger people, but in all the important roles across an organization and including career changers. We also discuss imposter syndrome and ways to overcome it - including by participating in the amazing Speaker & Influencer Program in the Innovating Advice Community - and Kate provides some ideas on how to overcome social media compliance challenges you may be facing. We wrap up with Kate sharing the incredible work that's happening at the Foundation for Financial Planning where she is the current Board Chair. Show notes at https://innovatingadvice.com/post/episode78 Join the IA Community and Speaker & Influencer Program at https://bit.ly/IAComm Join the next Video Creation Masterclass https://bit.ly/videoin2021

Penny Phillips, President and co-Founder of Journey Strategic Wealth, has spent years supporting financial advisors to embrace change and discover new ways to thrive. In this episode, Penny and I discuss old belief systems and structures and how to shed them in order to grow your business. Penny talks about the importance of understanding client psychographics - and what that means, how to lead with curious questions and not make assumptions, how to handle challenging compliance situations and, as the person that introduced me to BombBomb video email which I love, we of course talk about advisors leveraging video in their business.  Links and transcript at https://innovatingadvice.com/post/episode77 Join the IA Community  Join the next Video Creation Masterclass 

Welcome to the return of our regularly scheduled episodes!  Natalie Yan-Chatonsky, founder of Full Time Lives in Australia, works with financial planners to help change the conversation around retirement and help people build healthy, meaningful and connected lives after full-time work.  Listen on for Natalie's 5 key ingredients for full time living and let me know which one you're going to focus on this year.  Join the brand new IA Community Join the next Video Creation Masterclass

After a few weeks hiatus, The Innovating Advice Show is back! Here's a look back at the show in 2020, what I've been up to during the hiatus and what's new with the show and Innovating Advice in 2021 (hint: lots!). Note: This was my first ever live stream and I'm uploading the audio unedited for efficiency. Video Creation Masterclass - Registration closes 31st January! IA Community Live Webinar on 3rd February - Register Here

*Note: This is the last episode of 2020 and the podcast will be taking a few weeks off in January to make some fun updates. Wishing you and yours a wonderful holiday and a joyous new year! In this final episode of 2020, we're joined by our first guest from Scotland, Keith Boyes. Being the first guest, we chat a little about Scotland and I bet you'll be surprised by what their national animal is! Keith is the Founder of Spentwell, which he launched in August 2019 after spending 10 months talking with and learning from other firms and focusing heavily on what has become a multi-award winning brand. Keith walks us through his journey, what he's outsourcing and why, the team he's built and what team means to him. Links, transcript and timestamps at https://innovatingadvice.com/post/episode75.  Video Creation Masterclass: 20% off until 31st December

With the coronavirus pandemic most strongly affecting our older generations and bad press around the world from outbreaks in aged care facilities I invited Rachel Lane on to get a better understanding of aged care, how much of the news represents reality and when and how advisers should be having aged care discussions with their clients. Rachel is the Principal at Aged Care Gurus in Australia which helps professionals up-skill and provide quality aged care advice to your clients. Rachel also shares the designation they've created, The Retirement Living and Aged Care Specialist, To highlight how specialized of an area of advice and planning this is. And to further help advisers with this complex topic, she's also developed a powerful software solution. That's part 2 of this podcast and you can find the short demo webinar, links, transcript and timestamps at https://innovatingadvice.com/post/episode74. Raise Your Profile and Attract Your Ideal Clients with Video

If you are currently a business owner or think it might be on your horizon, this episode is for you. I'm joined by Dean Holmes, co-founder of The Wealth Network in Australia where they're inspiring the entrepreneurial revolution in financial planning. We're chatting about the ups and downs and realities of starting and growing a successful business and Dean walks us through The Wealth Network's unique model for solving the major pain points in launching an advice or planning business. And listen until the end where he talks about hyper-targeting and hyper-personalization and why we should all be doing it. Links, transcript and timestamps at https://innovatingadvice.com/post/episode73. Raise Your Profile and Attract Your Ideal Clients with Video

If you've been wondering how you can bring clients and prospects together for valuable virtual discussions, both large and small, this episode is for you. We're talking through how Private Ocean has pivoted their business development and client engagement initiatives in this virtual world. And listen until the end for Sabrina's free offer for five listeners to improve your mental fitness. Links and transcript at https://innovatingadvice.com/post/episode72. Raise Your Profile and Attract Your Ideal Clients - Register now for 20% for the rest of 2020

We talked wine lists, trees growing backwards and the wild west, all in the name of continuing to build this wonderful #financialplanning profession. Dr. Nathan Harness, Director of Financial Planning at Texas A&M University, also shares the inherent solution biases most people have based on their area of expertise and we chat about the need for more academic research. And listen until the end where he describes the need for normative standards in the profession (say what? he explains) and talks about the delicate balance between the art and science of financial planning. Links, transcript and timestamps at https://innovatingadvice.com/post/episode71. Three Steps to Identify Opportunities for Innovation in Your Financial Advice/Planning Business

Stacey McKinnon is the Chief Operating Officer at Morton Capital Management in California which manages $2bn in assets and has a team of 45 people. What's surprising, though, is that 75% of those team members came to Morton with no prior experience in financial services. In this episode, we're discussing how Stacey has completely flipped hiring on its head, her extreme focus on client and employee experiences and her big, hairy, audacious goal that could not only transform financial services, but make the whole world a better place. Whether you're a solo shop or also have a team of 45, this episode will change your thinking about how to find and build your team and the positive impact that can have on the world. Links, transcript and timestamps at https://innovatingadvice.com/post/episode70. Three Steps to Identify Opportunities for Innovation in Your Financial Advice/Planning Business

We're discussing two key topics that I've been hearing from you: How do you attract your ideal client and how do you overcome those internal barriers that prevent you from creating and sharing content that will attract your ideal client? And listen until the end where Tim shares a cool new feature on LinkedIn where you can highlight your personality and value in just ten seconds. Episode and transcript at: https://innovatingadvice.com/post/episode69. Three Steps to Identify Opportunities for Innovation in Your Financial Advice/Planning Business

Phuong Luong, Founder of Just Wealth in the U.S. is a burst of inspiration. She's a career changer from teaching to financial planning and when she decided to make the switch, she jumped right in and started her own virtual, fee-only financial planning business. If you know someone that's considering a career switch into financial planning, this is a great episode to share with them. Phuong also shares her research and experience with financial history, wealth divides and the myths we tell ourselves about why people are poor. We discuss some of the challenges with giving back through pro bono work and the most effective way for you and your clients to contribute charitable dollars. Phuong has won many awards and recognitions but remains staunchly focused on leaving the world a better place than she found it. Links, transcript and timestamps at https://innovatingadvice.com/post/episode68. Three Steps to Identify Opportunities for Innovation in Your Financial Advice/Planning Business

Being a NextGen Planner is about your mindset, not age (thankfully!). Rohan Sivajoti, co-founder of NextGen Planners in the UK, talks about what it means to have that NextGen mindset, upcoming initiatives that may be of interest to you and when you should say yes to everything. He's also the founder of Postcard Planning where he's developed a really creative brand that has turned his clients into ambassadors for the business while they're on holiday. Finally, we chat about making it through the tough times in life and Rohan shares why it's beneficial to talk with a loose acquaintance. Links, transcript and timestamps at https://innovatingadvice.com/post/episode67. Three Steps to Identify Opportunities for Innovation in Your Financial Advice/Planning Business

Marketing encompasses a huge range of activities and mediums, and in this episode we're focusing on the staying power of email marketing to attract, retain and grow your ideal clients. Faith Liversedge shares what your website should, and shouldn't, have before diving in to email marketing. She then reminds us that messaging should be focused on the client, not you, and that great conversations happening amongst advisers and planners on the profession evolving should also be happening with clients and prospects. And listen until the end where we chat about the power of bringing in a third-party to talk with your clients and uncover some wonderful gems to reshape your message and help you continue to grow. Links, transcript and timestamps at https://innovatingadvice.com/post/episode66. Video Series: Three Steps to Identify Opportunities for Innovation in Your Financial Advice/Planning Business

As we look towards the future (and present) of financial planning, will technical knowledge carry the same weight? Are the necessary skills for delivering true financial planning shifting? Scott Frank, Founder of Stone Steps Financial, shares an equation he's been working on — that IQ + EQ = Real financial planning. He shares how the got there, including inspiration from Elizabeth Jetton's four key competencies, George Kinder's three questions and fellow financial planner PJ Wallin's illustrative star. Scott also gives us a full look into his business, from how it's evolved over the years, to the process he now uses that gets clients to take action on his recommendations and finding time to work ON the business and not just IN the business. Finally, Scott shares an easy and free SEO hack to boost your results on Google. Links, transcript and timestamps at https://innovatingadvice.com/post/episode65. Three Steps to Identify Opportunities for Innovation in Your Financial Advice/Planning Business

You know that couples fight about money and you've seen clients that just aren't ready to move forward with their plan. But have you considered adding a financial therapist or relationship expert to your centers of influence? Dr. Kristy Archuleta is a Marriage and Family Therapy expert and a Professor of Financial Planning. She joins the show to discuss when, why and how financial planners should build relationships with therapists and relationship experts. We also talk about the Financial Therapy Association, its free Journal of Financial Therapy and its Certified Financial Therapist Level 1 designation. And listen till the end where Kristy talks about the similarities and differences between the ever-popular coaching methods and therapy. Links, full transcript and timestamps at https://innovatingadvice.com/post/episode64. Three Steps to Identify Opportunities for Innovation in Your Financial Advice/Planning Business

Dr. Brad Klontz is on the show talking about the intersection of financial psychology and financial planning which is endlessly fascinating. Dr. Klontz shares how financial trauma and money beliefs can be passed down through generations and his research on the effectiveness of financial education versus more of a visual, coaching, behavioral finance approach. He also discusses his research on the psychology behind the ultra wealthy versus the middle class and his passion for changing the false messaging on social media about how the wealthy really live. We wrap up talking about a few of his books, the Certified Financial Behavior Specialist designation through the Financial Psychology Institute and listen until the end for his final words on the lifesaving power of financial planning. Links, transcript and timestamps at https://innovatingadvice.com/post/episode63. Three Steps to Identify Opportunities for Innovation in Your Financial Advice/Planning Business

Whether you're planning to start your own business or looking at ways to innovate an existing business, this episode is chock full of great advice. Jessica Brady walks us through the two years of planning that she and her business partner, Glen, did before launching Fox & Hare. She discusses the focus groups they conducted, and continue to host annually, and why all advice businesses should do the same. She also shares how they gain media exposure, the many things you can do pre-launch, even if you've got non-competes, and why, if you've done your research, you should launch that business even if everyone is telling you you're crazy. Fox & Hare launched three short years ago and is on track to have a team of 13 by the end of 2020. What's most fascinating about that is the neither Jess nor Glen had prior experience as advisors, proving that innovative thinking and solid planning are far more important than technical expertise. Links, transcript and timestamps at https://innovatingadvice.com/post/episode62. Three Steps to Identify Opportunities for Innovation in Your Financial Advice/Planning Business

I'm joined once again by Dan Haylett, a Life Centered Financial Planner at TFP Financial Planning in the UK. Dan was first on episode 52 where we took a deep dive into how TFP has structured their fees and service offerings, moving from traditional percentage charges to flat fees. In this episode, Dan shares how they took clients on the journey to the new fee and service models, including the conversations with clients where fees both went up and went down and advice for those looking to make a similar transition in their business. Dan also gives us a full look into the financial coaching program he's just launched to provide accessible and affordable coaching to all. And in true, transparent Dan style, he walks us through exactly what it looks like, timelines and cost, providing a great model for other advisers to adopt. Finally, we chat about the ridiculous concept of retirement in its current form and why we need to change the conversations with clients around retirement. Links, show notes and full transcript at https://innovatingadvice.com/post/episode61. Three Steps to Identify Opportunities for Innovation in Your Financial Advice Business Connect with Kate on LinkedIn

If you've been wondering about up-skilling beyond a CFA or CFP designation, and want to work more on the human side of money and increase your soft skills, this episode is for you. I'm joined by Mariette Tappan, who holds the distinction of being the first Certified Financial Transitionist® in South Africa. We chat about what a Certified Financial Transitionist — which is a designation from the Financial Transitionist Institute — does and why, after more than 25 years as a financial planner, Mariette was prompted to go down this path after having five clients pass away in one year. This episode is not an ad for the institute or designation. Rather, it's a look at the importance of always upskilling, even after decades in the profession, and the growing importance of being skilled in the human side of money, in addition to the technical side. Links, show notes and full transcript at https://innovatingadvice.com/post/episode60. Get Episode Notifications | Connect with Kate on LinkedIn

Nick Elston is one of the highest profile and leading inspirational speakers on the lived experience of mental health. We're chatting about the masks we wear, whether we realize it or not, and how to evolve company culture around anxiety. Nick also shares how vulnerability, when practiced daily, is a super power and how vulnerable leadership and advisors should be with their employees and clients. Plus, he discusses emotional storytelling. Links, show notes and full transcript at https://innovatingadvice.com/post/episode59. Join the Global Community | Connect with Kate on LinkedIn Humans Under Management virtual event happening 8th September: https://bit.ly/IAHUM2020 Tickets: R500, US$30, £23, AU$42.

As attention and efforts on diversity, equity and inclusion grow in financial services, you may be wondering what specifically you can (and should) do within your organization. In this episode, Cait Howerton, MBA, AFC®, CFP® talks us through the evolving language and terminology used in the LGBTQ+ community and how financial services professionals can be more inclusive to LGBTQ+ colleagues and clients. We also discuss gender norms, unconscious biases and Cait walks us through how to review and shift the language you use on forms, documents and websites to be more inclusive. Links, timestamps and full transcript at https://innovatingadvice.com/post/episode58. Humans Under Management virtual event happening 8th September: https://bit.ly/IAHUM2020 Tickets: R500, US$30, £23, AU$42. #HUMconf Sign Up for Episode Notifications | Connect with Kate on LinkedIn

Andy Hart, founder of Maven Adviser in the UK and the Humans Under Management Behavioral Finance Conference, joins the show. He shares what Humans Under Management (HUM) means, how the HUM events came about and we discuss this year's virtual event happening on the 8th of September with great speakers from around the world. We also chat about what behavioral finance means, what it looks like in practice and how it ties in to those Humans Under Management. And Andy shares why he thinks everyone should call themselves a financial advisor even if they fancy themselves a coach, planner, lifestyle adviser, wealth manager or a myriad of other titles. Links, show notes and timestamps at https://innovatingadvice.com/post/episode57. Humans Under Management virtual event happening 8th September: https://bit.ly/IAHUM2020 Tickets: R500, US$30, £23, AU$42. #HUMconf Join the Global Community | Connect with Kate on LinkedIn

A true thought leader, entrepreneur and inspiration for this generation, Dasarte joins the show and: shares the powerful story behind his Onward to Greatness brand; discusses how he's structured Berknell Financial Group, which he started at age 24, with three distinct client groups to serve clients at every stage, including traditionally overlooked and underserved people; chats about the three books he's written, his podcast and weekly blog; and shares how he's working towards quadrupling the number of households that Berknell serves. May we all follow Dasarte's lead and keep being human and moving Onward to Greatness. Links, show notes and timestamps at https://innovatingadvice.com/post/episode56. Humans Under Management virtual event happening 8th September: https://bit.ly/IAHUM2020 Tickets: R500, US$30, £23, AU$42. Join the Global Community | Connect with Kate on LinkedIn

Dominique is a proud Tall Poppy Woman (who shares what that means for those outside of Australia and New Zealand!). We discuss how divorce and separation are different for women than men, special financial planning considerations and how to empower women with their finances before they're going through a divorce or separation. Dominique also provides one simple, clear call to action for you to complete this week. Plus, she shares the incredible power of financial planning and how, done properly, it can prevent couples from ever reaching divorce or separation. Links, show notes and timestamps at https://innovatingadvice.com/post/episode55. ----- Humans Under Management virtual event happening 8th September: https://bit.ly/IAHUM2020 Tickets: R500, US$30, £23, AU$42. ----- Join the Global Community Connect with Kate on LinkedIn

I'm joined by David Haintz, founder of Global Adviser Alpha in Australia which he started after a very successful exit from his prior firm in 2015. With a 30 year career as an adviser, David is now focused on his passion of helping global advice businesses become world class. In this episode, we're talking through the two areas where advisers provide client value, which David describes as below the line - the largely tangible elements like evidence based investing, benchmarking and rebalancing - and above the line, which are those valuable but intangible elements. David shares how to add value both above the line and below the line and we discuss the seismic global shift happening in advisers moving above the line to a client goals and lifestyle focused coaching profession. Links, show notes and timestamps at https://innovatingadvice.com/post/episode54. Join the Global Community Connect with Kate on LinkedIn Humans Under Management virtual event happening 8th September: https://bit.ly/IAHUM2020 Tickets: R500, US$30, £23, AU$42.

Olga Miler is co-founder of SmartPurse which is empowering women from all over the world to build each other up and reach new heights of financial independence. In this episode, Olga, who co-founded and developed UBS Wealth Management's award-winning global female program and the Gender ETF, shares why she co-founded SmartPurse, the global impact they're seeking to make and how financial advisers around the world can leverage the platform to grow their own businesses. We also chat about Olga's current research around women and money which, despite being a highly researched topic has had really slow progress, and how she's hoping to change that. And finally, as an expert in gender-smart investing, we chat about what that means and why advisers should be more knowledgeable in this area. Links, show notes and timestamps at https://innovatingadvice.com/post/episode53. Join the Global Community Connect with Kate on LinkedIn Humans Under Management virtual event happening 8th September: https://bit.ly/IAHUM2020 Tickets: R500, US$30, £23, AU$42.

We're taking a deep dive into how TFP Financial Planning in the UK has structured their fees and service offerings. This was was a big transition for them moving to fixed fees for both initial and ongoing services. My guest is Dan Haylett, a Life Centered Financial Planner at TFP which is at the forefront of evolving fee and service models in the continuing shift away from the AUM model. Dan also shares why the AUM model doesn't make sense anymore and his passion for full transparency of what they do and how they charge, and why they clearly list it all online. Links, show notes and timestamps at https://innovatingadvice.com/post/episode52. Join the Global Community | Connect with Kate on LinkedIn Humans Under Management virtual event happening 8th September: https://bit.ly/IAHUM2020 Tickets: R500, US$30, £23, AU$42.

Carolyn McClanahan, who is both a medical doctor and a CFP professional, specializes in the intersection of health and money. She joins the show to chat about leveraging this opportunity to introduce or expand conversations with clients around health and estate planning, reviewing insurance coverage and how her approach to projecting life expectancy has evolved through the years. Carolyn also cuts through the mixed messages and misinformation surrounding COVID-19 and reminds us that science takes time and that science is messy. Links, show notes and timestamps at https://innovatingadvice.com/post/episode51. Humans Under Management virtual event happening 8th September: https://bit.ly/IAHUM2020 Tickets: R500, US$30, £23, AU$42. Join the Global Community | Connect with Kate on LinkedIn

Hard to believe it's been 50 amazing episodes already! Thank you for being part of this journey, for allowing me into your lives each week and for all you're doing to propel this profession forward. In this episode, I'm joined once again by Brian Foster, founder of The Financial Caddie - a global community of forward thinking financial planners - based in beautiful Cape Town, South Africa. Brian was first on the show on episode 32 where we talked through what Brian describes as the four stages - starting with product sales, to assets under management, progressing to financial planning and then to the all important stage four which we realized was worthy of its own episode. So here it is, diving into what it means to operate at stage four, which Brian describes as the only client-centric model of the four stages. Links, time stamps and the drama triangle graphic we discuss throughout the episode at https://innovatingadvice.com/post/episode50. Join the Global Community | Connect with Kate on LinkedIn Humans Under Management virtual event happening 8th September: https://bit.ly/IAHUM2020 Tickets: R500, US$30, £23, AU$42.

Michelle Hoskin, Founder and Director at Standards International which is the powerhouse behind professionalism and operational excellence in financial services, joins the show. Michelle, whom many may know as Little Miss WOWW, gives us the real story behind where that name came from. She also shares why standards are so important and how they provide definition and help to shift the language we use; for example, in moving from practice management to business management and in clarifying and defining the paraplanner role. We also touch on the vast regulatory changes in Australia and how they tragically led to an increase in financial advisers dying by suicide. And with some important words on how to avoid that happening to others, listen till the end. Links, show notes and timestamps at https://innovatingadvice.com/post/episode49. Join the Global Community | Connect with Kate on LinkedIn Humans Under Management virtual event happening 8th September: https://bit.ly/IAHUM2020 Tickets: R500, US$30, £23, AU$42.

Mike Kelly had a long and successful career in corporate America and, with a love for helping people, first entered financial services as a side hustle. Quickly dismayed by the focus on selling, he left. But having seen and experienced systemic racism in financial services since childhood and knowing how few people of color are in financial services, and even fewer that are CFP professionals, Mike returned to be a role model to others and to create a business that serves people from all walks of life. In this episode, Mike shares some of the history of racism in financial services, including how insurance companies used bad science to discriminate, and shares a number of things we can all do to increase diversity, equity and inclusion within financial services and for the benefit of all. Mike also shares the importance of having a personal mission statement and a few of his favorite quotes which have stuck with me. Links, timestamps and full transcript at https://innovatingadvice.com/post/episode48. Join the Global Community | Connect with Kate on LinkedIn Humans Under Management virtual event happening 8th September: https://bit.ly/IAHUM2020 Tickets: 500 ZAR, 30 USD, 23 GBP, 42 AUD.

Gretchen Betts, Managing Director at Magenta Financial Planning in the UK, which has a team of all women, joins the show. Gretchen shares how and why the name Magenta, and its fantastic name-inspired branding, came to be. We chat about building a team of all women, how to bring more women into the profession and into client-facing roles, how Gretchen acquired the skills and support structure to succeed as a Managing Director and the things Magenta outsources to make sure their time and energy is spent where it's most effective. We wrap up by chatting about Gretchen's love of ceramics and crafting and her Persian cat, Basil, who has 21k followers on Twitter. Links, show notes and timestamps at https://innovatingadvice.com/post/episode47. Join the Global Community | Connect with Kate on LinkedIn Humans Under Management virtual event happening 8th September: https://bit.ly/IAHUM2020. Tickets: 500 ZAR, 30 USD, 23 GBP, 42 AUD.

Ben started Pivot Wealth five years ago and I've always been in awe of his branding and marketing. We're talking through his approach to both, including his experience and success with videos, social media, webinars and in person events where he's getting up to 85% conversion, LinkedIn, podcasts and how he repurposes the same content across different platforms. We also chat about the positive impact that Pivot Wealth is having on the world by being a B1G1 - a buy one give one - Business for Good. Links, show notes and timestamps if you'd like to jump to a particular part at https://innovatingadvice.com/post/episode46. Connect with Kate on LinkedIn.

Carissa Fairbrother, who is the first guest from New Zealand, joins the show to chat a little about the country and the advice market in New Zealand before diving in and learning about RIVAL Wealth which Carissa started with her husband Tim in 2008. They now have 20 employees and won a national award for being the best business in the country for work-life balance. Carissa shares what that looks like, how they're building the McDonald's of financial advice in terms of systems and processes; why they've decided to continue hiring instead of staying small and highly profitable and how an external advisory board has helped them grow. Links and show notes at https://innovatingadvice.com/post/episode45. Connect with Kate on LinkedIn.

Chris Budd, author of The Financial Wellbeing Book, host of the Financial Wellbeing podcast and founder of The Initiative for Financial Wellbeing, joins the show to chat about financial wellbeing which is the study and application of how money can make us happy. Chris shares the personal journey of why he wrote The Financial Wellbeing Book, and why he donated the proceeds to a cancer center; we chat about money and happiness; what they're building at the Initiative for Financial Wellbeing and he shares a bit about the Financial Wellbeing podcast. Links and show notes at https://innovatingadvice.com/post/episode44. Connect with Kate on LinkedIn. 

Eric Roberge, CEO of Beyond Your Hammock in Boston, Massachusetts joins the show for what is essentially an awesome masterclass for anyone considering or in the process of starting their own business or moving in a new direction. Eric followed his gut and started Beyond Your Hammock in 2013 as a monthly subscription model to work with people in their 20's and 30's before there was a blueprint for how to do so. Here, he's sharing everything about his journey from setting aside his ego and waiting tables in the early days to how he hustled to grow the business, how he's focused his niche over the years, his fee model and his client journey. Links and show notes at https://innovatingadvice.com/post/episode43. Connect with Kate on LinkedIn.

Emily Blanch, Head of Community and Platform Experience at XY Adviser in Australia, joins the show to chat about technology and processes that amplify the human element, how sometimes the smallest acts have the biggest impact and building a community for your clients. Emily goes out of her way to help people feel inspired, connected to a bigger vision and clear in their direction and shares all of that here. We also chat about the great stuff happening at XY Adviser, how I'll be using it to bring listeners together and what's coming up next for XY and the global community. Links and show notes at https://www.innovatingadvice.com/post/episode42. Connect with Kate on LinkedIn here. Bonus: Adele Martin [guest on episode 23] is hosting a free, 30-day social media challenge throughout the month of July on the XY Adviser platform. Join XY and the challenge for free here.

Louis van der Merwe joins the show to talk about starting WealthUp in South Africa when he was in his mid-20's. We also chat about how Louis gained the confidence and skill to start a financial planning business so young, how it's grown to have four employees - all on salary, Louis' thoughts on whether business owners should be worried about advisors leaving and have strong non-compete's in place, and how much of Louis' success has come from stumbling across great ideas and opportunities. Links and show notes at https://www.innovatingadvice.com/post/episode41. Connect with Kate on LinkedIn.

Thank you to the many listeners that have reached out wanting to learn more about my story and specific approach. As more listeners have reached out I thought it would be valuable to answer the eight most common questions I receive. So in this episode with me, myself and I, I'm sharing more about how I built Belmore Financial back in 2013; the fee model; how I worked with clients; technology I used and how clients found me. I also share my top advice for financial planners, where I see the profession going and what I'm building at Innovating Advice. Links and show notes at https://www.innovatingadvice.com/post/episode40..  Connect with Kate on LinkedIn. 

Thrilled to be partnering with NextGen Planners in the UK to bring you amazing guests from around the world during free, virtual, 30-minute shows live-streamed on YouTube from 08:30h-09:00h a.m. in EVERY time zone around the world from 8:30am UK time on Monday, 22 June - 8:30am UK time on Tuesday, 23 June. It's a wonderful way to bring the global community together and learn from each other throughout 24 action-packed shows across 24 hours! In this episode, I'm joined by Adam Owen, a Director at NextGen Planners and the producer of The Global Commute. We chat about how The Global Commute came about, provide a sneak peek of some of the great guests, discuss the various segments during the show and the charity challenge element. All challenges and all charities are welcome! If you'd like to participate, let me know. Follow me on LinkedIn or Twitter to see the incredible lineup of guests from around the world and links to watch the YouTube livestreams. You can tune in to one, many or all shows throughout the 24-hours! Also follow NextGen Planners on Twitter.

With a tagline like “Transforming human hamsters into action heroes” you know you're in for a fun chat! In this episode, I'm delighted to be joined by Peita Diamantidis who has an actuarial background and 20 years of experience in financial services but combines her quirky sense of humor and storytelling to empower the public to take charge of their finances. Peita shares her great insights into why financial advisors haven't had to be entrepreneurial, how you can go to comical lengths to narrow your niche (and the benefits of doing so!) and how to design your customer journey. Links and show notes at https://innovatingadvice.com/post/episode38. Connect with Kate on LinkedIn.