Podcast appearances and mentions of anne mezzenga

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Best podcasts about anne mezzenga

Latest podcast episodes about anne mezzenga

Omni Talk
Target's Woes, Lowe's Marketplace & Why Sam's Club Pizza Delivery Will Change Our Lives | Fast Five

Omni Talk

Play Episode Listen Later May 28, 2025 46:50


Former Target executives Chris Walton and Anne Mezzenga analyze this week's biggest retail stories, including Target's questionable "acceleration office" strategy amid declining sales, Sam's Club's game-changing $8.98 pizza delivery service, Lowe's strategic marketplace expansion with Mirakl, Google's AI-powered shopping checkout revolution, and Nike's return to Amazon after six years. The episode features exclusive consumer sentiment data from A&M's David Schneidman, revealing how consumers are cutting discretionary spending while embracing private label and loyalty programs. The hosts deliver sharp criticism of Target's leadership while praising innovative moves from Sam's Club and Lowe's that leverage technology and customer loyalty. This episode is brought to you in partnership with thethe A&M Consumer and Retail Group, Simbe, Mirakl, Ocampo Capital, Infios, and ClearDemand. Music by hooksounds.com

Omni Talk
Why Retailers Can't Ignore Competitive Intelligence With Rajat Nigam | Spotlight Series

Omni Talk

Play Episode Listen Later May 13, 2025 25:52


In this deep-dive Omni Talk Spotlight, Chris Walton and Anne Mezzenga are joined by Rajat Nigam, Chief Product Officer at ClearDemand, to unpack the critical role of competitive intelligence in modern retail pricing. Formerly leading pricing innovation at Amazon, Rajat explains how engineering, data quality, and normalization are central to making pricing intelligence truly actionable — and profitable. From assortment gap analysis to real-time pricing enabled by electronic shelf labels, this episode explores the full retail stack of competitive data strategy. Key Moments: (1:00) Rajat's background and Amazon's secret pricing project (2:40) What makes “good” competitive intelligence (5:00) The three hardest problems in competitive data (7:30) Matching pack sizes and normalizing prices (10:00) Competitive data beyond pricing – assortment, promotions, planning (14:00) Where comp intel works best: grocery vs. luxury (17:00) Role of price elasticity in retail strategy (20:00) How to start: KVI items, category focus, and data gap analysis (23:30) Agility in pricing with ESLs and real-time data (25:00) Final thoughts and predictions for the future of pricing #RetailTech #CompetitiveIntelligence #PricingStrategy #RetailInnovation #ClearDemand #OmniTalk #GroceryTech #RetailData #amazon #PriceOptimization Music by hooksounds.com *Sponsored Content*

Omni Talk
Buy Or Sell: Lowe's AI Assistance For In-store Associate Customer Service?

Omni Talk

Play Episode Listen Later May 9, 2025 5:29


In this insightful analysis, sponsored by the A&M Consumer and Retail Group, Simbe, Mirakl, Ocampo Capital, Infios, and ClearDemand, retail experts reveal what Lowe's new AI assistant is really designed to accomplish, beyond the surface-level marketing about leaky faucets and fertilizer choices. Key Moments: 0:02 - Breaking news: Lowe's introduces MyLow Companion AI assistant for store associates 0:10 - Partnership details: Application developed with OpenAI across 1,700+ stores 0:14 - Core functionalities: Product details, project advice, and inventory information access 0:18 - Key benefit: Accelerating the employee onboarding process 0:27 - Scale achievement: "First retailer to successfully implement this type of technology at scale" 0:33 - Technical capabilities: Generative AI with natural conversational prompts and voice-to-text 0:42 - Example use cases: Fertilizer recommendations and home repair guidance 1:14 - Ben Millers's analysis: Why this is "a great use case for AI" in categories requiring expertise 1:38 - Customer service challenge: Associates' varying experience levels and knowledge gaps 1:50 - Consistency benefit: Creating uniform quality of information regardless of associate tenure 2:00 - Comparison to self-checkout: Options for customers who prefer different service models 2:22 - Anne Mezzenga's critique of the media reporting: Overlooking the more significant training use case 2:42 - Inside information: Conversation with a Lowe's executive reveals true onboarding purpose 2:56 - Real examples: New employees quickly learning shipment timing and warranty information 3:03 - Data collection value: Using interaction data to improve future associate training 3:12 - Customer perspective: Why shoppers wouldn't ask a teenage summer employee about complex repairs 3:40 - Chris Walton's agreement: "100% I'd look this up myself" rather than wait for an associate 4:00 - PR criticism 4:20 - Industry impact concern: Creating false expectations about AI tools for retail associates 4:43 - Higher-value application: Supporting complex high-consideration sales like flooring installations 4:54 - Advanced capability: Prompting associates to ask the right questions based on customer responses 5:01 - Integration potential: Connecting to loyalty programs to enhance personalized selling The experts conclude that while Lowe's marketing focuses on answering simple product questions, the real innovation is in employee training, knowledge management, and creating consistency across a large retail workforce. Catch the full episode here: https://youtu.be/BrQ0kfPY4LA #loweshomeimprovement #ai #retailnews #retailtech #retailstrategy #retailtrends

Omni Talk
Pinterest Is A Search Engine?

Omni Talk

Play Episode Listen Later May 9, 2025 11:06


Pinterest vs. Google: The Visual Search Revolution This episode, sponsored by the A&M Consumer and Retail Group, Simbe, Mirakl, Ocampo Capital, Infios, and ClearDemand, explores how Pinterest is disrupting traditional search engines and transforming product discovery through visual search. Our retail experts analyze surprising data and debate what it means for brands' marketing strategies. Key Moments: 0:03 - Breaking news: Adobe research reveals Pinterest emerging as a search engine competitor 0:14 - Surprising statistic: 39% of US consumers have used Pinterest as a search engine 0:23 - Gen Z leading the trend at 47%, with decreasing adoption across older generations 0:36 - Eye-opening claim: 36% of respondents start searches on Pinterest instead of Google 0:48 - Perception advantage: 60% say Pinterest results feel more tailored than Google results 1:10 - Anne Mezzenga discusses how this trend connects to Meta's recent search announcements with ChatGPT 1:34 - Critical insight: Image-based search is driving this shift, especially among younger demographics 1:47 - Industry validation: Google's own data shows 20% of image searches are commerce-related 2:02 - Real-world confirmation: Designers and stylists exclusively using Pinterest for professional searches 2:25 - Historical context: How search is evolving from text-based to visual discovery 3:19 - Ben Millers confirms search fragmentation is a major retail trend affecting marketing investments 4:05 - Research critique: Ben challenges Adobe's methodology and questions the "36%" headline claim 4:46 - Methodological issues: Survey of just 800 people on a single day with unclear geographic representation 5:14 - Distinction between general search and commerce intent: "I'm not going to Pinterest to find out who was president in 1962" 6:28 - The commerce challenge: Getting searches to convert to purchases remains a critical hurdle 7:37 - Anne clarifies: Pinterest's value is specifically for purchase intent and product discovery 8:03 - Integration point: Pinterest results appearing in ChatGPT, Perplexity, and Gemini searches 8:47 - Market reality check: Google still dominates overall search, but commerce search is fragmenting 9:35 - Future marketing challenge: How to influence search when traditional paid placements aren't available 10:19 - Opportunity assessment: Commerce search is currently "fair game" for platforms to redefine The episode highlights how visual search is fundamentally changing product discovery and creating new opportunities for retailers who understand these emerging consumer behaviors. Catch the full episode here: https://youtu.be/BrQ0kfPY4LA #pinterest #visualsearch #ai #google #retailtech #retailnews #retailstrategy ##retailtrends

Omni Talk
All Hail The Year of the Robot: Morrisons Debuts UK's First Human-Sized Grocery Aisle Robots

Omni Talk

Play Episode Listen Later May 9, 2025 3:21


Morrisons Robotic Revolution: UK's First Human-Sized Grocery Aisle Robots This eye-opening segment explores how Morrisons supermarket is transforming UK grocery operations by deploying the first human-sized aisle robots in the country. Retail experts analyze what this means for the industry's automation future. Key Moments: 0:02 - Breaking news: Morrisons becomes first UK supermarket to deploy human-sized aisle robots 0:08 - Introduction to Simbe's Tally robots now operating in three northern England stores 0:27 - Ben Mille reveals he hasn't personally seen the robots but shares insider information from a colleague 0:54 - Technical details: Robots autonomously loop stores twice daily, checking 30,000 products hourly 1:07 - Comparison to similar technology already deployed by BJs and Schnucks in US markets 1:18 - Primary use cases: Inventory checking and pricing/promotion accuracy verification 1:23 - Critical ROI metric: Robots save approximately 50 labor hours weekly per store 1:32 - Expert analysis on why inventory management is "everything in grocery" and impacts P&L 1:42 - The challenge of balancing availability against waste, especially for short shelf-life products 2:01 - Anne Mezzenga highlights important insight: Even smaller-format UK stores see ROI from robot deployment 2:36 - Chris Walton confirms this validates "2025 being the year of the robot" prediction 3:03 - Additional benefit beyond inventory: Accurate pricing ensures capturing vendor promotional income Catch the full episode here: https://youtu.be/BrQ0kfPY4LA The discussion, sponsored by the A&M Consumer and Retail Group, Simbe, Mirakl, Ocampo Capital, Infios, and ClearDemand, reveals how robotic technology is proving valuable across different store formats and markets, making it a consideration for any retail executive serious about operational efficiency. #morrisons #retailnews #retailstrategy #retailtrends #robots #grocery #retailtech

Omni Talk
Amazon & Saks: Luxury Retail's Most Asinine Partnership?

Omni Talk

Play Episode Listen Later May 9, 2025 10:13


In this eye-opening retail industry analysis, our expert panel examines the high-stakes partnership between Amazon and Saks Fifth Avenue that could reshape luxury shopping forever. Key Moments: 0:02 - Introduction to the new "Luxury Stores at Amazon" partnership with Saks Fifth Avenue 0:50 - Ben Miller breaks down the strategy from Amazon's perspective as they pursue luxury consumers 1:18 - The fundamental mismatch between Amazon's utility-focused model and luxury's desire-creation business 2:05 - Critical context: Amazon's previous investment in Saks Global and the acquisition's financial problems 2:36 - Revelation of Saks' massive debt and upcoming repayment challenges driving this decision 3:32 - Chris Walton explains why luxury brands may not actually participate despite the partnership 4:16 - The "death knell" theory: Why using Fifth Avenue windows to promote Amazon shopping is "asinine" 5:15 - Counterpoint: Nordstrom's success with luxury through exceptional in-store experiences 6:54 - Anne Mezzenga provides a different perspective on the value of Amazon's convenience for luxury shoppers 7:53 - The shipping speed advantage: Getting luxury items next-day versus waiting a week 8:31 - How Amazon's Rufus AI could transform luxury shopping search and recommendations 9:23 - Heated debate: Could Buy with Prime have achieved the same goals without diluting the Saks brand? Listen as our retail experts battle over whether this partnership represents a desperate financial move or a necessary evolution in luxury retail's ongoing digital transformation in this week's Fast Five podcast, sponsored by the A&M Consumer and Retail Group, Simbe, Mirakl, Ocampo Capital, Infios, and ClearDemand. Catch the full episode here: https://youtu.be/BrQ0kfPY4LA #amazon #saksfifthavenue #LuxuryRetail #retail #ecommercestrategy #retailinnovation #luxuryshopping #RetailDebate #AmazonLuxury #retailtransformation #omnichannel #retailbusiness

Omni Talk
Walmart's "Store of the Future": Evolution or Revolution?

Omni Talk

Play Episode Listen Later May 9, 2025 6:40


In this insightful retail analysis, sponsored by the A&M Consumer and Retail Group, Simbe, Mirakl, Ocampo Capital, Infios, and ClearDemand, experts debate whether Walmart's new Texas Supercenter deserves its "store of the future" label or simply represents a necessary upgrade to remain competitive in 2025. Key Moments: 0:02 - Introduction to Walmart's new "store of the future" in Cypress, Texas 0:09 - Surprising revelation: This is Walmart's first ground-up Supercenter in four years 0:18 - Walmart's ambitious plans to convert 150+ stores to this model in coming years 0:24 - Feature breakdown: Fuel station, modernized pharmacy, vision center, and elevated departments 0:39 - Digital enhancements: App integration for services like TV mounting and registry management 0:49 - Technology implementation: Digital shelf labels and QR codes for expanded assortment access 1:32 - Ben Miller's surprise at the four-year gap since Walmart's last ground-up Supercenter 1:43 - Positive assessment of Walmart's operational standards and digital journey integration 2:04 - Strategic value of driving app usage to increase media sales and Walmart+ memberships 2:33 - Expert critique: This isn't truly a "store of the future" but rather a "store of now" 3:13 - Chris Walton explains it's more of a "prototype of the future" - pragmatic evolution vs. revolution 3:54 - Anne Mezzenga highlights regional competitive strategy against H-E-B with features like in-store tortillas 4:32 - What's missing: Comparison to Target's "store of the future" concept with more experimental tests 5:09 - Discussion of testing business model dynamics to improve profitability 5:36 - Reference to Walmart's unlocking of efficiencies through employee-facing technology 6:07 - Final assessment: "It's a Walmart makeover" targeting new demographics with enhanced experience The experts conclude this represents a solid strategic update rather than revolutionary retail concept, positioning Walmart effectively against regional competition while implementing proven technologies. Catch the full episode here: https://youtu.be/BrQ0kfPY4LA #walmart #texas #retail #retailnews #retailtrends #retailtech #storeofthefuture

Omni Talk
Why In The World Would Ulta Pause Its Target Expansion?

Omni Talk

Play Episode Listen Later Apr 18, 2025 8:36


In this episode of the Omni Talk Retail Fast Five, brought to you by the A&M Consumer and Retail Group, Simbe, Mirakl, Ocampo Capital, Infios, and ClearDemand,Chris Walton and Anne Mezzenga break down Ulta's surprising decision to pause its shop-in-shop rollout with Target. Despite Target touting strong beauty performance, Ulta CEO Kecia Steelman—an operations leader and former Target exec—has decided to hold at 610 locations, raising questions about store traffic, brand alignment, and future investments. Chris compares Target to a ‘Mike Dexter' moment in retail (3:00), while Anne explores how cultural sentiment and operational caution may be driving this pause (4:50).

Omni Talk
What A True Omnichannel Returns Process Looks Like With TGW's Stipe Galic | Ask An Expert

Omni Talk

Play Episode Listen Later Apr 16, 2025 26:16


In this episode of Omni Talk's Ask an Expert series, Chris Walton and Anne Mezzenga talk with Stipe Galic, VP of Business Development & Marketing at TGW, to demystify the complexities of returns in today's omnichannel retail world. From cost savings to faster reshelving, Stipe walks us through how automation, flexible software, and a unified DC setup are transforming how retailers like Urban Outfitters manage inventory and returns. Key Moments: 1:05 – Stipe's journey from mechanical engineer to automation leader at TGW 4:59 – Why returns are such a thorn in omnichannel fulfillment 7:00 – Real-time processing of returns with mixed-SKU totes 10:00 – How software decides between single-SKU and return stock 14:36 – Case study: High-end fashion retailer consolidating DC operations 19:56 – Cutting return costs nearly in half through automation 22:00 – “Bridge vs. Ferry” analogy on warehouse responsiveness 24:35 – Seamless integration > cutting-edge tech: the new mindset Music by hooksounds.com *Sponsored Content*

Omni Talk
Fast Five Shorts | San Diego Bans Digital-Only Coupons

Omni Talk

Play Episode Listen Later Apr 11, 2025 4:17


In the latest edition of Omni Talk's Retail Fast Five sponsored by the A&M Consumer and Retail Group, Mirakl, Simbe, Infios, ClearDemand, and Ocampo Capital Chris Walton and Anne Mezzenga discuss: San Diego Banning Digital-Only Coupons For the full episode head here: https://youtu.be/xZ2R3c0ZxsU

Omni Talk
Lightning Round | Burritos, "Best Of" White Lotus Awards, and Tariff Product Hoarding

Omni Talk

Play Episode Listen Later Apr 11, 2025 6:21


In the latest edition of Omni Talk's Retail Fast Five sponsored by the A&M Consumer and Retail Group, Mirakl, Simbe, Infios, ClearDemand, and Ocampo Capital Chris Walton and Anne Mezzenga discuss: A Lightning Round of Burritos, "Best Of" White Lotus Awards, and Tariff Product Hoarding For the full episode head here: https://youtu.be/xZ2R3c0ZxsU

Omni Talk
Fast Five Shorts | Pro Or Con: Amazon AI Shopping Agents?

Omni Talk

Play Episode Listen Later Apr 11, 2025 8:15


In the latest edition of Omni Talk's Retail Fast Five sponsored by the A&M Consumer and Retail Group, Mirakl, Simbe, Infios, ClearDemand, and Ocampo Capital Chris Walton and Anne Mezzenga discuss: The Pros & Cons of Amazon AI Shopping Agents For the full episode head here: https://youtu.be/xZ2R3c0ZxsU

Omni Talk
Fast Five Shorts | Buy Or Sell: Best Buy Storefronts?

Omni Talk

Play Episode Listen Later Apr 11, 2025 8:06


In the latest edition of Omni Talk's Retail Fast Five sponsored by the A&M Consumer and Retail Group, Mirakl, Simbe, Infios, ClearDemand, and Ocampo Capital Chris Walton and Anne Mezzenga discuss Whether they're buying or selling Best Buy Creator Storefronts For the full episode head here: https://youtu.be/xZ2R3c0ZxsU

Omni Talk
Fast Five Shorts | Instacart Debuts New “Will Call” Delivery Service

Omni Talk

Play Episode Listen Later Apr 11, 2025 4:44


In the latest edition of Omni Talk's Retail Fast Five sponsored by the A&M Consumer and Retail Group, Mirakl, Simbe, Infios, ClearDemand, and Ocampo Capital Chris Walton and Anne Mezzenga discuss: Instacart Debuting A New “Will Call” Delivery Service For the full episode head here: https://youtu.be/xZ2R3c0ZxsU

Omni Talk
Fast Five Shorts | Is Old Navy's 1,200 Store Radar RFID Rollout Too Aggressive?

Omni Talk

Play Episode Listen Later Apr 11, 2025 6:58


In the latest edition of Omni Talk's Retail Fast Five sponsored by the A&M Consumer and Retail Group, Mirakl, Simbe, Infios, ClearDemand, and Ocampo Capital Chris Walton and Anne Mezzenga discuss: If Old Navy's 1,200 Store Radar RFID Rollout Is Too Aggressive? For the full episode head here: https://youtu.be/xZ2R3c0ZxsU

Omni Talk
Fast Five Shorts | Edible Arrangements To Sell . . . Edibles

Omni Talk

Play Episode Listen Later Mar 28, 2025 3:10


In the latest edition of Omni Talk's Retail Fast Five recorded live from Shoptalk 2025 in Vegas and sponsored by the A&M Consumer and Retail Group, Mirakl, Simbe, Infios and Ocampo Capital Chris Walton and Anne Mezzenga discuss: Edible Arrangements Making a Shift To Sell . . . Edibles For the full episode head here: https://youtu.be/NPi_RSCdcTE

Omni Talk
Fast Five Shorts | A Love Is Blind Lightning Round

Omni Talk

Play Episode Listen Later Mar 28, 2025 5:21


In the latest edition of Omni Talk's Retail Fast Five recorded live from Shoptalk 2025 in Vegas and sponsored by the A&M Consumer and Retail Group, Mirakl, Simbe, Infios and Ocampo Capital Chris Walton and Anne Mezzenga discuss: A Love Is Blind Lightning Round For the full episode head here: https://youtu.be/NPi_RSCdcTE

Omni Talk
Fast Five Shorts | Best Buy Connects Retail Media With Meta

Omni Talk

Play Episode Listen Later Mar 28, 2025 4:55


In the latest edition of Omni Talk's Retail Fast Five recorded live from Shoptalk 2025 in Vegas and sponsored by the A&M Consumer and Retail Group, Mirakl, Simbe, Infios and Ocampo Capital Chris Walton and Anne Mezzenga discuss: Best Buy Connecting Retail Media With Meta For the full episode head here: https://youtu.be/NPi_RSCdcTE

Omni Talk
Fast Five Shorts | Buy Or Sell: Target's “Brown Box Delivery” Pilot?

Omni Talk

Play Episode Listen Later Mar 28, 2025 4:44


In the latest edition of Omni Talk's Retail Fast Five recorded live from Shoptalk 2025 in Vegas and sponsored by the A&M Consumer and Retail Group, Mirakl, Simbe, Infios and Ocampo Capital Chris Walton and Anne Mezzenga discuss: Whether They're Buying Or Selling: Target's “Brown Box Delivery” Pilot For the full episode head here: https://youtu.be/NPi_RSCdcTE

Omni Talk
Fast Five Shorts | Amazon Haul 50% Off During Big Spring Sale

Omni Talk

Play Episode Listen Later Mar 28, 2025 5:03


In the latest edition of Omni Talk's Retail Fast Five recorded live from Shoptalk 2025 in Vegas and sponsored by the A&M Consumer and Retail Group, Mirakl, Simbe, Infios and Ocampo Capital Chris Walton and Anne Mezzenga discuss: Amazon Haul Being Priced At 50% Off During Big Spring Sale For the full episode head here: https://youtu.be/NPi_RSCdcTE

Omni Talk
Fast Five Shorts | Klarna & Doordash Bring BNPL To Meal Delivery

Omni Talk

Play Episode Listen Later Mar 28, 2025 4:11


In the latest edition of Omni Talk's Retail Fast Five recorded live from Shoptalk 2025 in Vegas and sponsored by the A&M Consumer and Retail Group, Mirakl, Simbe, Infios and Ocampo Capital Chris Walton and Anne Mezzenga discuss: Klarna & Doordash Bringing BNPL To Meal Delivery For the full episode head here: https://youtu.be/NPi_RSCdcTE

Omni Talk
Shoptalk 2025 Key Takeaways Live Podcast

Omni Talk

Play Episode Listen Later Mar 27, 2025 40:20


The Shoptalk 2025 Key Takeaways Podcast is here! Recorded live on stage, this fast-paced episode features Omni Talk's Anne Mezzenga and Chris Walton with Shoptalk's content team — Marielle Bobo, Ben Miller, HG O'Connell, and the live conference audience — as they spin the wheel to hit the hottest themes of the show.

Omni Talk
Walmart Ditches Affirm for Klarna – Here's Why It's a Big Deal

Omni Talk

Play Episode Listen Later Mar 21, 2025 5:38


In the latest edition of Omni Talk's Retail Fast Five, sponsored by the A&M Consumer and Retail Group, Mirakl, Simbe, Infios and Ocampo Capital Chris Walton and Anne Mezzenga discuss: Walmart going all-in with Klarna as its sole Buy Now, Pay Later provider—ditching Affirm and integrating BNPL into its OnePay FinTech app. Chris and Anne explore why this is more than a simple switch, and how it positions Walmart to become a dominant force in payments. (0:03) – Walmart drops Affirm, partners exclusively with Klarna for BNPL (0:30) – Klarna to underwrite loans, Walmart's OnePay to handle customer experience (1:10) – Walmart's OnePay valued at $2B+ with $200M in annual revenue (1:54) – Why Walmart's customers won't notice a difference—and why that matters (2:26) – Klarna's global reach gives Walmart valuable data and fraud prevention potential (3:06) – Is BNPL becoming the next Visa or Mastercard for retail? (3:24) – Walmart's strategy: Growth through ownership of payment capabilities (4:26) – Signing up is shockingly easy—Chris's experience and $60 in credits (4:42) – Walmart's long game: becoming the “payment conduit for America” (5:08) – Why simplicity and trust in one provider can be more powerful than choice With millions of daily shoppers, Walmart's bet on Klarna and OnePay could reshape how Americans pay. Will other retailers follow suit? For the full episode head here: https://youtu.be/K-LainhQQyY #walmart #klarna #buynowpaylater #retailtech #retailinnovation #retailtech

Omni Talk
Ulta Beauty Launches Marketplace – Game-Changer for Customers & Retail Media?

Omni Talk

Play Episode Listen Later Mar 21, 2025 6:06


In the latest edition of Omni Talk's Retail Fast Five, sponsored by the A&M Consumer and Retail Group, Mirakl, Simbe, Infios and Ocampo Capital Chris Walton and Anne Mezzenga discuss: Ulta Beauty going big with a new curated online marketplace—what does this mean for customers, loyalty, and retail media? Chris and Anne break down why this is a savvy move for Ulta, how Mirakl enables quick marketplace rollouts, and why 2025 is shaping up as the year of marketplace dominance in retail in this latest episode of the Omni Talk Retail Fast Five, brought to you by the A&M Consumer and Retail Group, Simbe, Mirakl, Ocampo Capital and Infios. (0:02) – Ulta Beauty's official marketplace announcement (0:20) – “Curated” marketplaces—real or just marketing? (1:02) – Why this is a smart move for Ulta's customers (2:08) – Retail media revenue and loyalty points as key drivers (3:14) – The role of Mirakl in accelerating marketplace adoption (4:30) – 2025: The year of the marketplace (Best Buy, Janie and Jack, Ulta) (5:46) – Data value in high-frequency beauty purchasing (6:03) – How Ulta's platform could attract CPG advertisers If you're in retail or beauty, this is one trend you can't afford to miss. Ulta's move could reshape the future of digital commerce in beauty and wellness. For the full episode head here: https://youtu.be/K-LainhQQyY #ultabeauty #ecommercetrends #retailinnovation #beautyindustry #retailmedia #customerloyalty #OmnichannelRetail #digitalcommerce #retailtech #beautytech

Omni Talk
Lightning Round | $200K White Lotus Resort Tours, Irish Pub Inheritances & Ranking Sandler Movies

Omni Talk

Play Episode Listen Later Mar 21, 2025 4:46


In the latest edition of Omni Talk's Retail Fast Five, sponsored by the A&M Consumer and Retail Group, Mirakl, Simbe, Infios and Ocampo Capital Chris Walton and Anne Mezzenga discuss the week's most intriguing entertainment stories in this latest episode of the Omni Talk Retail Fast Five, brought to you by the A&M Consumer and Retail Group, Simbe, Mirakl, Ocampo Capital and Infios! We explore Heineken's unique campaign to find a successor for a fourth-generation Irish pub, debate dream vacations, and rank our favorite Adam Sandler films. KEY MOMENTS: 0:02 - Heineken's search for someone with a specific Irish surname to take over an Irish pub 0:27 - Would our hosts change their name and move to Ireland to inherit a bar? 1:03 - Discussing Mariah Carey's viral unimpressed reaction at the iHeart Radio Music Awards 1:25 - Personal story about an unexpected reaction to a surprise birthday party 2:17 - The incredible $200,000 Four Seasons vacation package to all White Lotus filming locations 2:51 - Speculation about where White Lotus Season 4 might be filmed 3:24 - Happy Gilmore 2 trailer discussion and ranking our favorite Adam Sandler movies 3:45 - Debating Sandler's best work from classics like Billy Madison to critically acclaimed Uncut Gems Tune in for laughs, hot takes, and our candid thoughts on whether we'd spend $200K to visit White Lotus resorts! For the full episode head here: https://youtu.be/K-LainhQQyY #whitelotus #adamsandler #HappyGilmore2 #fourseasonshotel #entertainmentnews #mariahcareyreaction #movierankings #luxurytravel

Omni Talk
Kroger's New E-Commerce Unit – Smart Move or Eventual Disaster?

Omni Talk

Play Episode Listen Later Mar 21, 2025 7:29


In the latest edition of Omni Talk's Retail Fast Five, sponsored by the A&M Consumer and Retail Group, Mirakl, Simbe, Infios and Ocampo Capital Chris Walton and Anne Mezzenga discuss how Kroger is betting big on e-commerce—but is its strategy already flawed? In this segment, brought to you by the A&M Consumer and Retail Group, Simbe, Mirakl, Ocampo Capital and Infios, Chris and Anne debate Kroger's controversial decision to separate online operations into a standalone unit, question the leadership choice, and unpack whether this sets Kroger up for success—or disaster. (0:03) – Kroger forms new e-commerce business unit (0:11) – Yael Cosset promoted to EVP and Chief Digital Officer (0:32) – Kroger CEO Ron Sargent emphasizes digital growth (0:56) – Should e-commerce be a separate division? (1:46) – Why this goes against omnichannel best practices (2:53) – Is Kroger stuck in the sunk cost trap with Ocado? (3:54) – Concerns over leadership structure and priorities (6:07) – Are digital sales underperforming despite the investment? (7:14) – Final thoughts: too many risks, not enough clarity Don't miss this deep dive into a major retail shakeup—and what it could mean for the future of grocery e-commerce. For the full episode head here: https://youtu.be/K-LainhQQyY #kroger #ecommercestrategy #retailnews #grocery #ocado #omnichannelretail #digitaltransformation #onlinegroceryshopping #retailtech #retailinsights

Omni Talk
Wayfair Opens MASSIVE Store in Atlanta – Brilliant Strategy or Huge Risk?

Omni Talk

Play Episode Listen Later Mar 21, 2025 7:16


In the latest edition of Omni Talk's Retail Fast Five, sponsored by the A&M Consumer and Retail Group, Mirakl, Simbe, Infios and Ocampo Capital Chris Walton and Anne Mezzenga discuss: Wayfair going BIG in Atlanta with a new 150,000 sq ft store—but is this retail expansion smart or risky? Chris and Anne break down why Wayfair's move into physical stores could challenge IKEA, fill a key market gap, and provide crucial data to enhance their omnichannel strategy in this latest episode of the Omni Talk Retail Fast Five, brought to you by the A&M Consumer and Retail Group, Simbe, Mirakl, Ocampo Capital and Infios. (0:03) – Wayfair announces its second large-format store in Atlanta for 2026 (1:00) – Chris shares the backstory: Wayfair's initial reluctance to go big (2:19) – In-store dwell time up 25%—why shoppers linger at Wayfair (2:45) – The white space: serving customers between IKEA and luxury brands (4:30) – Same-day pickup, easy returns, and why convenience wins (5:39) – Can Wayfair connect in-store behavior to online reviews and sales data? (6:44) – AI or no AI? The power of real-time retail data to optimize inventory (7:02) – The caveat: 15% sales bump might not be enough—store must be profitable Will Wayfair's big store bet pay off? The verdict's out—but this move could reshape how we shop for furniture in 2025 and beyond. For the full episode head here: https://youtu.be/K-LainhQQyY #wayfair #furnitureshopping #homedecor #retailstrategy #omnichannelretail #furnituretrends #retailinnovation #homefurnishings

Omni Talk
Wonder Buys Tastemade – Is Mark Lore Trying to Give Everyone Their Own Personal Chef?

Omni Talk

Play Episode Listen Later Mar 21, 2025 8:32


In the latest edition of Omni Talk's Retail Fast Five, sponsored by the A&M Consumer and Retail Group, Mirakl, Simbe, Infios and Ocampo Capital Chris Walton and Anne Mezzenga discuss how Wonder has scooped up Tastemade for $90 million as part of its grand plan to become the super app of mealtime. Chris and Anne dissect the strategy behind combining streaming food content with real-time delivery via Grubhub and Blue Apron—and whether Wonder's vision of democratizing personal chefs can actually scale. (0:02) – Wonder acquires Tastemade to fuel its mealtime super app ambitions (0:33) – Wonder's pivot from food trucks to centralized kitchens and restaurants (1:14) – Grubhub and Blue Apron acquisitions—building blocks of a food empire (1:40) – Marc Lore's bold plan: Personalized chefs for everyone? (2:03) – The appeal: choice, convenience, and reducing friction in mealtime decisions (2:52) – Is it about delivery... or empowering consumers to cook with ease? (3:36) – Advertising potential: Tastemade as a platform to subsidize costs (4:46) – Scaling the logistics: Can Wonder handle the complexity at a reasonable price? (5:29) – Bezos' rule of choice, food as friction, and the psychology of convenience (7:00) – Final verdict: Big risk, big vision—but is it big enough to work? Marc Lore is betting big on food—and the way we eat might never be the same. Will Wonder change the game... or burn through billions chasing an impossible dream? For the full episode head here: https://youtu.be/K-LainhQQyY #wonderapp #tastemade #foodtech #mealdelivery #superapps #grubhub #cloudkitchen #venturecapital #retailinnovation #foodstartup

Omni Talk
Our Shoptalk 2025 Tech Preview Podcast!

Omni Talk

Play Episode Listen Later Mar 17, 2025 112:42


In this packed episode, Omni Talk hosts Chris Walton and Anne Mezzenga interview the most innovative retail technology providers attending Shoptalk 2025, giving listeners an insider's guide to the conference's must-see tech solutions. Key Moments: 1:33 – Interview with Big Sur AI's CEO Vinod Ramachandran on their AI sales agent, content marketer, and data scientist tools 17:12 – Lucky Labs' Sneh Parmar explains how they connect brands to major retailers with real-time inventory and attribution data 27:47 – Lily AI's Purva Gupta breaks down how they bridge the gap between merchant language and consumer search terms 44:33 – Syrup's James Theuerkauf discusses their AI decision support system for optimizing inventory management 56:50 – Placer.AI's Ethan Chernofsky shares insights on location analytics and understanding retail traffic patterns 1:12:34 – Treasure Data's Mark Tack on intelligent data platforms transforming retail customer experiences 1:25:01 – Mirakl's Alex Hase explains the rising trend of specialty retailers launching marketplace platforms 1:35:33 – Signifyd's Raj Ramanand reveals how AI is solving the $890 billion returns problem in retail Be careful out there, #retailtech #shoptalk #aiinretail #retailinnovation #ecommerce #retailstrategy #customerexperience #retailanalytics #digitaltransformation *Sponsored Content*

Omni Talk
Fast Five Shorts | CVS To Launch New “Mini-Stores”

Omni Talk

Play Episode Listen Later Mar 14, 2025 8:15


In the latest edition of Omni Talk's Retail Fast Five sponsored by the A&M Consumer and Retail Group, Alvarez & Marsal, Mirakl, Simbe, Infios, and Ocampo Capital Chris Walton, Anne Mezzenga, along with guest hosts from the Alvarez & Marsal Consumer and Retail Group Chris Creyts and David Schneidman break down the week's retail news. In this short, they cover: CVS Launching New “Mini-Stores” For the full episode head here: https://youtu.be/zoe5hsCC9jU

Omni Talk
Fast Five Shorts | Loblaw To Tag US Sourced Products With Tariff Symbol

Omni Talk

Play Episode Listen Later Mar 14, 2025 9:18


In the latest edition of Omni Talk's Retail Fast Five sponsored by the A&M Consumer and Retail Group, Alvarez & Marsal, Mirakl, Simbe, Infios, and Ocampo Capital Chris Walton, Anne Mezzenga, along with guest hosts from the Alvarez & Marsal Consumer and Retail Group Chris Creyts and David Schneidman break down the week's retail news. In this short, they cover: Loblaw To Tagging US Sourced Products With Tariff Symbol For the full episode head here: https://youtu.be/zoe5hsCC9jU

Omni Talk
Fast Five Shorts | Buy or Sell: Reckitt's Claim AI Has Reduced Product Development Lead Times By 60%

Omni Talk

Play Episode Listen Later Mar 14, 2025 7:31


n the latest edition of Omni Talk's Retail Fast Five sponsored by the A&M Consumer and Retail Group, Alvarez & Marsal, Mirakl, Simbe, Infios, and Ocampo Capital Chris Walton, Anne Mezzenga, along with guest hosts from the Alvarez & Marsal Consumer and Retail Group Chris Creyts and David Schneidman break down the week's retail news. In this short, they cover: Buying or Selling: Reckitt's Claim AI Has Reduced Product Development Lead Times By 60% For the full episode head here: https://youtu.be/zoe5hsCC9jU

Omni Talk
Fast Five Shorts | A Ride Or Die Lightning Round

Omni Talk

Play Episode Listen Later Mar 14, 2025 5:06


In the latest edition of Omni Talk's Retail Fast Five sponsored by the A&M Consumer and Retail Group, Alvarez & Marsal, Mirakl, Simbe, Infios, and Ocampo Capital Chris Walton, Anne Mezzenga, along with guest hosts from the Alvarez & Marsal Consumer and Retail Group Chris Creyts and David Schneidman break down the week's retail news. In this short, they cover: A Ride Or Die Lightning Round For the full episode head here: https://youtu.be/zoe5hsCC9jU

Omni Talk
Fast Five Shorts | Is App Fatigue Real And A Reason To Move To Digital Wallets?

Omni Talk

Play Episode Listen Later Mar 14, 2025 8:35


In the latest edition of Omni Talk's Retail Fast Five sponsored by the A&M Consumer and Retail Group, Alvarez & Marsal, Mirakl, Simbe, Infios, and Ocampo Capital Chris Walton, Anne Mezzenga, along with guest hosts from the Alvarez & Marsal Consumer and Retail Group Chris Creyts and David Schneidman break down the week's retail news. In this short, they cover: If Portillo's App Fatigue IS Real And A Reason To Move To Digital Wallets For the full episode head here: https://youtu.be/zoe5hsCC9jU

Omni Talk
How AI & Smart Data Capture Are Converging To Improve Retail Store Operations | Ask An Expert

Omni Talk

Play Episode Listen Later Mar 12, 2025 33:47


How is AI transforming retail technology? In this episode, Chris Walton and Anne Mezzenga talk with Jessica Grisolia from Scandit about the latest innovations in smart data capture, shelf intelligence, and workforce efficiency. Find out how AI is not replacing store associates but enhancing their productivity, and why next-best-action intelligence is coming soon to inventory management. ⏳ Key Moments: 0:08 – Intro to OmniTalk's Ask An Expert Series 1:21 – The importance of human-centric retail AI 5:41 – The $1.7 trillion inventory problem retailers face 9:25 – How AI optimizes store associates' workflows 18:52 – Staples Canada's 45% cost reduction with smart data capture 27:44 – Retail AI trends for 2026: Agentic AI and coordinated computer vision

Omni Talk
Walmart Unlimited: The Future of Shopping or a Soon-To-Be Failed Experiment?

Omni Talk

Play Episode Listen Later Mar 7, 2025 4:44


In the latest edition of Omni Talk's Retail Fast Five, sponsored by the A&M Consumer and Retail Group, Mirakl, Simbe, and Ocampo Capital Chris Walton and Anne Mezzenga discuss:

Omni Talk
Is Alexa+ Just Another Overhyped AI Assistant?

Omni Talk

Play Episode Listen Later Mar 7, 2025 7:22


In the latest edition of Omni Talk's Retail Fast Five, sponsored by the A&M Consumer and Retail Group, Mirakl, Simbe, and Ocampo Capital Chris Walton and Anne Mezzenga discuss:

Omni Talk
Publix Sued for Overcharging Customers – Pricing Error or Deception?

Omni Talk

Play Episode Listen Later Mar 7, 2025 3:56


In the latest edition of Omni Talk's Retail Fast Five, sponsored by the A&M Consumer and Retail Group, Mirakl, Simbe, and Ocampo Capital Chris Walton and Anne Mezzenga discuss:

Omni Talk
Is Target & Warby Parker's Partnership A Bigger Gamble Than It Appears?

Omni Talk

Play Episode Listen Later Mar 7, 2025 7:34


In the latest edition of Omni Talk's Retail Fast Five, sponsored by the A&M Consumer and Retail Group, Mirakl, Simbe, and Ocampo Capital Chris Walton and Anne Mezzenga discuss: Target teaming up with Warby Parker to bring in-store eyewear services to select locations—but is this a brilliant retail move or a risky bet?

Omni Talk
Furniture.com Is A Really Audacious Retail Concept

Omni Talk

Play Episode Listen Later Mar 7, 2025 6:26


In the latest edition of Omni Talk's Retail Fast Five, sponsored by the A&M Consumer and Retail Group, Mirakl, Simbe, and Ocampo Capital Chris Walton and Anne Mezzenga discuss:

Omni Talk
Fast Five Shorts | An LA Raiders Latch Hook Lightning Round

Omni Talk

Play Episode Listen Later Feb 27, 2025 4:55


In the latest edition of Omni Talk's Retail Fast Five, sponsored by the A&M Consumer and Retail Group, Mirakl, Simbe, and Ocampo Capital Chris Walton and Anne Mezzenga discuss: An LA Raiders Latch Hook Lightning Round For the full episode head here: https://youtu.be/mJ9TENRdNnE

Omni Talk
Fast Five Shorts | Sprouts To Launch First-ever Loyalty Program

Omni Talk

Play Episode Listen Later Feb 27, 2025 4:37


In the latest edition of Omni Talk's Retail Fast Five, sponsored by the A&M Consumer and Retail Group, Mirakl, Simbe, and Ocampo Capital Chris Walton and Anne Mezzenga discuss: Sprouts Launching Its First-ever Loyalty Program For the full episode head here: https://youtu.be/mJ9TENRdNnE

Omni Talk
Fast Five Shorts | Joann To Close All Its Stores

Omni Talk

Play Episode Listen Later Feb 27, 2025 6:03


In the latest edition of Omni Talk's Retail Fast Five, sponsored by the A&M Consumer and Retail Group, Mirakl, Simbe, and Ocampo Capital Chris Walton and Anne Mezzenga discuss: Joann Closing All Its Stores For the full episode head here: https://youtu.be/mJ9TENRdNnE

Omni Talk
Fast Five Shorts | Buy Or Sell: Walmart's New AI Tool For Merchants, Aka Wally?

Omni Talk

Play Episode Listen Later Feb 27, 2025 9:51


In the latest edition of Omni Talk's Retail Fast Five, sponsored by the A&M Consumer and Retail Group, Mirakl, Simbe, and Ocampo Capital Chris Walton and Anne Mezzenga discuss: If They're Buying Or Selling: Walmart's New Ai Tool For Merchants, Aka Wally? For the full episode head here: https://youtu.be/mJ9TENRdNnE

Omni Talk
Fast Five Shorts | Kroger And Schnucks Enhance Their Quick Delivery Offerings Via Instacart

Omni Talk

Play Episode Listen Later Feb 27, 2025 5:31


In the latest edition of Omni Talk's Retail Fast Five, sponsored by the A&M Consumer and Retail Group, Mirakl, Simbe, and Ocampo Capital Chris Walton and Anne Mezzenga discuss: Kroger And Schnucks Enhancing Their Quick Delivery Offerings Via Instacart For the full episode head here: https://youtu.be/mJ9TENRdNnE

Omni Talk
Fast Five Shorts | Adidas To Offer Buy With Prime Via Its App & Website

Omni Talk

Play Episode Listen Later Feb 27, 2025 5:22


In the latest edition of Omni Talk's Retail Fast Five, sponsored by the A&M Consumer and Retail Group, Mirakl, Simbe, and Ocampo Capital Chris Walton and Anne Mezzenga discuss: Adidas Offering Buy With Prime Via Its App & Website For the full episode head here: https://youtu.be/mJ9TENRdNnE

Omni Talk
Fast Five Shorts | Buy Or Sell: Wayfair Muse?

Omni Talk

Play Episode Listen Later Feb 20, 2025 6:53


In the latest edition of Omni Talk's Retail Fast Five, sponsored by the A&M Consumer and Retail Group, Mirakl, Simbe, and Ocampo Capital Chris Walton and Anne Mezzenga, along with special guest hosts from the A&M Consumer & Retail group David Brown and Lisa Collier discuss: If They're Buying Or Selling: Wayfair Muse For the full episode head here: https://www.youtube.com/watch?v=W5GLcP12oeI

Omni Talk
Build Profit & Boost Loyalty? Learn Why Both Are Possible With AI Powered Pricing | Ask An Expert

Omni Talk

Play Episode Listen Later Feb 20, 2025 36:33


How can AI-driven pricing optimization boost retail profits and customer loyalty?

Omni Talk
Fast Five Shorts | Pros And Cons Of Amazon Featuring Products From Other Websites Within Its App

Omni Talk

Play Episode Listen Later Feb 20, 2025 5:55


In the latest edition of Omni Talk's Retail Fast Five, sponsored by the A&M Consumer and Retail Group, Mirakl, Simbe, and Ocampo Capital Chris Walton and Anne Mezzenga, along with special guest hosts from the A&M Consumer & Retail group David Brown and Lisa Collier discuss: The Pros And Cons Of Amazon Featuring Products From Other Websites Within Its App For the full episode head here: https://www.youtube.com/watch?v=W5GLcP12oeI