Omni Talk

In this week's Omni Talk Retail Fast Five, sponsored by the A&M Consumer and Retail Group, Mirakl, Ocampo Capital, Quorso, Veloq, and R&S Logistics, Chris Walton is trying something he's never done before: going solo. Coming to you from a hotel room in Nashville after a whirlwind stretch of conference travel, Chris takes on all five headlines himself, with Producer Ella stepping in to put him on the spot with the questions from the A&M Consumer and Retail Group. And this week, there's a pretty clear theme running through the show: who gets to control the customer, whether it's an AI agent, a delivery platform, a retailer, or even a company-issued shirt. Chris digs into five of the biggest stories in retail this week, including: • Amazon blocking Meta's new Muse AI shopping agent from Amazon.com, raising the question of who ultimately holds the power in agentic commerce: the AI super app or the e-commerce marketplace: https://www.geekwire.com/2026/amazon-blocks-metas-muse-ai-assistant-in-new-standoff-over-agentic-shopping/ • Tapestry making Coach and Kate Spade products purchasable through Google's Gemini app and AI Mode, bringing the battle over who owns the customer and checkout moment into focus: https://www.retaildive.com/news/tapestry-sell-via-google-gemini-app-ai-mode/830890/ • Kroger rolling out a new dress code for nearly 400,000 store associates, as Chris weighs whether a more recognizable workforce can help improve the in-store experience: https://www.bloomberg.com/news/articles/2026-09-24/kroger-sets-new-dress-code-rules-for-its-grocery-store-workers • Amazon letting retailers offer Prime delivery directly on their own websites, prompting the question: gift to mid-sized retailers or Trojan horse?: https://chainstoreage.com/amazon-lets-other-retailers-add-prime-delivery-their-websites • Lowe's teaming up with DoorDash and Wing to offer 20-minute drone delivery on more than 100 home improvement essentials: https://www.cnbc.com/2026/09/24/lowes-drones-delivery-doordash-alphabet.html Then Producer Ella takes over the lightning round, putting Chris on the spot about the greatest retail employee uniform of all time, one night in Nashville vs. Vegas, the one thing he wants delivered to his backyard by drone, and whether camera-free AI smart glasses might finally convince him to buy in. P.S. Be sure to check out all our other podcasts from the past week here, too: https://omnitalk.blog/category/podcast/ P.P.S. Also be sure to check out our podcast rankings on Feedspot. Music by hooksounds.

In this episode, sponsored by Instacart Enterprise, Portager, Vusion, and Sifter Solutions, Ben Miller is joined by Jordan Berke, Founder & CEO of retail consultancy TOMORROW, for his first time on GrocerTalk. Jordan shares a little about his retail background and the work he's doing at TOMORROW before he and Ben jump into surveillance pricing, the realities of rapid delivery, AI hype becoming reality, and whether retailers are actually listening to their shoppers. This week, they discuss: • Seattle approving its Fair and Transparent Pricing policy to ban so-called “surveillance pricing,” and Walmart CEO John Furner laying out the principles that will guide Walmart's use of AI and pricing technology: https://progressivegrocer.com/seattle-bans-grocery-surveillance-pricing • Tesco store employees raising concerns about the operational impact of its Uber Eats and Deliveroo partnerships, and what grocers need to consider as more ecommerce fulfillment shifts into stores: https://www.thegrocer.co.uk/news/tescos-new-uber-eats-and-deliveroo-partnerships-genuinely-destroying-the-store-say-staff/723888.article • Instacart CEO Chris Rogers' claim that AI will transform grocery more than any other retail category, what AI shopping agents could mean for the industry, and the growing questions around who ultimately owns the customer relationship: https://www.supermarketnews.com/grocery-technology/-ai-is-going-to-transform-grocery-more-than-any-other-tech- • Sam's Club giving its members a bigger role in shaping what it sells through its Member's Mark Community, which now includes more than 200,000 shoppers providing feedback on products, merchandising decisions and the broader member experience: https://www.grocerydive.com/news/sams-club-members-mark-community-private-label-differentiation/831220/ Plus, Jordan joins Ben for GrocerTalk Grab & Go, where they share the grocery stories that have caught their attention this week. Ben digs into Instacart's latest marketplace partnerships, including Dollar General joining the platform with no price markups, and keeps an eye on the potential sale of Tesco's Central European operations. A few things worth checking out from this week's episode: Catch up on Omni Talk's Groceryshop 2026 coverage, including conversations with some of the biggest names across grocery, retail, technology and CPG. Watch the latest interviews and episodes across the Omni Talk LinkedIn page, podcast channels and YouTube. Episode 007. Welcome to GrocerTalk. P.S. Be sure to check out all our other podcasts from the past week here, too: https://omnitalk.blog/category/podcast/ Music by hooksounds.com.

Exclusive: Groceryshop 2026 Key Takeaways Podcast by Omni Talk Retail

Live from the Vusion podcast studio at booth 913 at Groceryshop 2026 in Las Vegas, Ben Miller sits down with Arthur Sylvestre, VP of Media & Digital at Danone North America, for a GrocerTalk conversation on the forces shaping media, digital commerce and consumer engagement across the grocery industry. Arthur brings a CPG perspective to the conversation, exploring how brands like Danone are navigating an increasingly digital retail environment and the changing ways consumers discover and engage with products. The discussion looks at the intersection of media, digital strategy and the evolving grocery landscape. In this episode: • Danone North America's media and digital strategy • How digital is changing the grocery and CPG landscape • The evolving relationship between brands and retailers • Changing consumer behaviors and digital discovery • Where media and digital strategy are headed next • What the future of grocery means for CPG brands

Live from the Vusion podcast studio at booth 913 at Groceryshop 2026 in Las Vegas, Ben Miller sits down with Bobby Watts, SVP and Executive Lead of AD Retail Media at Ahold Delhaize USA, to explore how retail media is evolving and where the industry goes next. Bobby explains the scope of AD Retail Media across Ahold Delhaize USA's banners and shares his perspective on the priorities shaping retail media today. The conversation covers the opportunity within physical store portfolios, what advertisers are looking for from retail media and the platforms and technology needed to meet increasingly sophisticated demands. In this episode: • What falls under AD Retail Media across Ahold Delhaize USA • The biggest priorities shaping retail media today • Unlocking the value of physical store portfolios • What advertisers are seeking from retail media • Balancing awareness and conversion • The technology required to support sophisticated advertisers • What could be the biggest development in retail media in 2027

Live from the Vusion podcast studio at booth 913 at Groceryshop 2026 in Las Vegas, Ben Miller sits down with Jeremy Gosch, Chairman & CEO of Hy-Vee, following his Groceryshop keynote to unpack the biggest themes shaping the future of grocery. Jeremy and Ben revisit the ideas from his keynote and take a closer look at the challenges and opportunities facing grocery retailers today. The conversation brings the perspective of one of the industry's major regional grocers to the floor at Groceryshop, with a focus on where Hy-Vee and the broader grocery business go from here. In this episode: • Key takeaways from Jeremy Gosch's Groceryshop keynote • The biggest forces shaping the grocery industry • How Hy-Vee is thinking about the future of the business • The challenges facing grocery retailers today • Opportunities ahead for Hy-Vee and the grocery sector • What comes next for the retailer

Live from the Vusion podcast studio at booth 913 at Groceryshop 2026 in Las Vegas, Ben Miller welcomes Jim Trahanas, Chief Technology Officer at Fruitist, to explore how a fruit company is using technology, data and AI across its entire value chain. Jim breaks down what it actually means to apply AI and machine learning across the business, from the underlying data and technology foundations to the culture required to support innovation. He also discusses Fruitist's recognition as one of Fast Company's Most Innovative Companies of 2026 and what it takes to build a technically progressive organization. In this episode: • The scale and technology strategy behind Fruitist • Why Fruitist was recognized among Fast Company's Most Innovative Companies • What applying AI and ML across the value chain actually means • The data and technology foundations required to make it work • How AI can extend beyond individual use cases • Building and maintaining a technically progressive culture

Live from the Vusion podcast studio at booth 913 at Groceryshop 2026 in Las Vegas, Ben Miller connects with Katie Blackburn, Vice President - Commercial Strategy & Operations at WHSmith North America, for a GrocerTalk conversation on the evolving world of travel retail and the changing needs of airport shoppers. Katie breaks down how WHSmith North America operates roughly 300 stores across around 50 U.S. airports, using localized concepts and curated assortments to serve travelers with very different shopping missions. From quick, convenient purchases like chargers and hydration to discovery-driven shopping experiences, the conversation explores how WHSmith balances speed and efficiency with exploration and engagement. The discussion also dives into WHSmith North America's growing retail media network, including its investment in digital in-store screens and new programmatic capabilities developed in partnership with SMG. Katie also shares what's ahead for WHSmith North America in 2027, including a planned accelerator program designed to help emerging brands reach the millions of passengers traveling through U.S. airports. In this episode: • WHSmith North America's travel retail business • The different shopper missions shaping airport retail • Balancing speed, convenience and discovery • Self-checkout and the changing checkout experience • Curated merchandising in high-traffic environments • WHSmith North America's retail media network • Programmatic advertising across physical store environments • Digital screens and in-store brand engagement • What's ahead for WHSmith North America in 2027 • A new accelerator program for emerging brands

What a few days at Groceryshop 2026. If you weren't in Las Vegas for the show, this conversation is about as close as you can get to catching up on what mattered. Recorded live on stage at Groceryshop 2026, Ben Miller, host of GrocerTalk, brings together Chris Walton, President and CEO of Omni Talk Retail, Deborah Weinswig, Founder and CEO of Coresight Research, and Kelly Lindenau, Content Director at Groceryshop, to break down what actually stood out from a week packed with big ideas, big announcements and a whole lot of talk about the future of grocery. The conversation gets into the questions retailers are wrestling with right now. Where is agentic commerce really going? Is disintermediation becoming the bigger threat? What happens when the LLM starts to become the store? And with shoppers demanding less friction, faster decisions and better value, what does that mean for pricing, private label, marketplaces and the physical store? Chris, Deborah, Kelly and Ben also trade their favorite AI use cases, stats, quotes and technology takeaways from the show, including why the most important technology on display may not have been the flashiest. They debate what retailers should actually be paying attention to, what might be overhyped, and what could have a real impact on the way people shop. In this episode: • Why agentic commerce is still a big question mark for grocery • The growing threat of disintermediation and what retailers can do about it • What it means if the LLM becomes the store • Why “speed of shopping” may matter just as much as speed of delivery • How marketplaces are changing where and how consumers shop • Why pricing transparency could change the competitive landscape • The growing power of private label and retailer-owned brands • What supermarkets need to do to give shoppers a reason to come back • The most interesting practical AI use cases from Groceryshop 2026 • The technology, stats and quotes that actually stuck with the panel • What the group thinks retailers should be watching as we head toward 2027

In this edition of 5 Insightful Minutes, Chad Lusk, Partner and Managing Director at A&M Consumer and Retail Group, joins Omni Talk live from Groceryshop 2026 to unpack how changing consumer expectations are reshaping food and beverage, from wellness and functional nutrition to value and premiumization. Chad explains why GLP-1s are not creating these trends, but accelerating shifts that have been building for years. As consumers become more intentional about what they eat, he explores the rise of “fewer hollow bites” and why shoppers are increasingly asking, “What's actually worth it?” He also breaks down how consumers are shopping based on specific needs and outcomes, why private label is competing on more than price, and why premiumization remains alive for products that deliver a meaningful difference in taste, ingredients, experience, or emotional payoff. Key Topics Covered: • How GLP-1s are accelerating existing food and beverage trends • The rise of “fewer hollow bites” and more intentional consumption • Why consumers are shopping based on outcomes, not just categories • How wellness and indulgence can both drive purchase decisions • Why private label is competing on quality, assortment, and lifestyle fit • Why premiumization remains alive despite increased price sensitivity • How brands can align their value proposition with what consumers actually value Music by hooksounds.com Sponsored Content

Live from the Vusion podcast studio at Groceryshop 2026 in Las Vegas, Ben Miller welcomes Andrew Lederman, VP of Global Digital Commerce at Mondelēz International, to explore how grocery shopping is evolving online and what that means for one of the world's major consumer packaged goods companies. Andrew discusses the global shift toward digital grocery, changing shopping behaviors and the growing expectation for speed across markets. He also looks at the challenge of bringing impulse products into digital environments, how search and discovery are changing and what brands need to do to remain discoverable as algorithms, LLMs and agentic commerce reshape the path to purchase. In this episode: • How digital grocery is evolving across global markets • What's driving consumers toward online grocery shopping • The growing expectation for speed and convenience • How a CPG company approaches impulse products online • How search and digital discovery are changing • Building discoverability across algorithms and LLMs • What agentic commerce could mean for CPG brands • Strategies for converting digital demand

Live from the Vusion podcast studio at Groceryshop 2026 in Las Vegas, Chris Walton sits down with Myron Frazier, Chief Merchandising Officer at Sam's Club, to explore what value means for today's increasingly deliberate consumer and how Sam's Club builds its assortment around that idea. Myron discusses the history behind Sam's Club, the role of Member's Mark, and why a curated assortment can be an advantage even when consumers have access to virtually unlimited choice. He also dives into the technology supporting the member experience, from scan-and-go and exit arches to one-hour delivery, and how those capabilities fit into Sam's Club's long-term strategy. In this episode: • How Sam's Club defines value for its members • What the company's history can teach today's merchants • The role of Member's Mark in the Sam's Club assortment • Why offering less can create an advantage • How scan-and-go and exit arches support the member experience • The role of one-hour delivery from Club • What's ahead for Sam's Club's merchant team in Q4

In this week's Omni Talk Retail Fast Five, sponsored by the A&M Consumer and Retail Group, Mirakl, Ocampo Capital, Quorso, Veloq, and R&S Logistics, Chris Walton is joined by Omni Talk contributor and GrocerTalk host Ben Miller for another round of Fast Five fun, recorded live from the Vusion podcast studio at Groceryshop 2026 in Las Vegas. This week, Walmart fills up, Costco delivers, Harps gets AI, Toys R Us gets bigger, and Meta gets its glasses on. Chris and Ben dig into five of the biggest stories in retail this week, including: • Walmart+ adding CITGO to its Gas Savings benefit, expanding the program from 13,000 to more than 17,000 participating stations nationwide and giving members 10 cents off per gallon: https://corporate.walmart.com/news/2026/09/walmart-expands-gas-savings-to-17k-locations • Costco expanding its delivery reach by joining both DoorDash and Uber Eats nationwide, giving members another way to get same-day and scheduled orders from nearly all of its U.S. warehouses: https://apnews.com/article/doordash-uber-eats-costco-delivery-e6f030d67dfc34fad737282c108ed929 • Harps Food Stores naming longtime employee and former meat and seafood category manager Will McDoniel as its first director of AI strategy and innovation: https://www.grocerydive.com/news/harps-food-stores-director-ai-technology-innovation-will-mcdoniel/830075/ • Toys R Us opening 120 new stand-alone stores this holiday season, bringing its stand-alone footprint to 160 locations and adding features like Creator Studios, cafes and candy shops: https://www.retaildive.com/news/toys-r-us-accelerates-store-openings-holidays/830637/ • Meta Lab, the store concept behind Meta's AI glasses, nearly doubling its retail footprint with six new locations while expanding its Best Buy shop-in-shop presence: https://www.modernretail.co/operations/meta-lab-known-for-ai-glasses-is-nearly-doubling-its-retail-store-footprint/ The episode wraps with a lightning round covering which retailer deserves its own prestige TV drama, what words should be added or removed from the dictionary, and plenty more retail and pop culture fun. Plus, everyone's favorite A&Mer, Chad Lusk, joins Chris for 5 Insightful Minutes. P.S. Be sure to check out all our other podcasts from the past week here, too: https://omnitalk.blog/category/podcast/ P.P.S. Also be sure to check out our podcast rankings on Feedspot. Music by hooksounds.

Live from the Vusion podcast studio at booth 913 at Groceryshop 2026 in Las Vegas, Ben Miller connects with Sjoerd Holleman, Chief Product and AI Officer at Albert Heijn, to explore how AI is reshaping the shopping experience. Sjoerd shares lessons from Albert Heijn's AI shopping assistant Steijn, including what shoppers are using and how those learnings can translate beyond the Dutch market. The conversation also looks at the growing role of personal AI agents, the future of customer experience through AI and how Ahold Delhaize is using AI assistants internally to support store associates. In this episode: • How AI is changing the shopping experience at Albert Heijn • Lessons from Steijn, Albert Heijn's AI shopping assistant • Which AI assistant functionalities shoppers are using most • What Dutch shopper behavior can teach the broader grocery industry • How AI innovations can scale across Ahold Delhaize brands • Keeping retailer-built assistants relevant as personal AI agents grow • The future of customer experience through AI • How AI assistants are supporting store associates

Breaking news from Groceryshop 2026: Dollar General is joining the Instacart Marketplace, a new partnership exclusively revealed to Omni Talk Retail by Ryan Hamburger, Chief Commercial Officer at Instacart, during a live conversation with Ben Miller from the Vusion podcast studio at booth 913 in Las Vegas. Ben and Ryan also unpack Instacart CEO Chris Rogers' opening Mainstage Keynote, including the potential impact of AI agents and assistants on grocery, the continued affordability imperative, and the challenges retailers are working to solve. Ryan shares how Instacart supports its retail partners through Instacart Enterprise and discusses other major brands joining the Instacart Marketplace, including Gopuff and Airbnb. In this episode: • Dollar General joining the Instacart Marketplace • What the Chief Commercial Officer role covers at Instacart • Ryan's biggest takeaways from Chris Rogers' Groceryshop keynote • Why AI agents and assistants could reshape grocery • The continued importance of affordability • How Instacart Enterprise supports retailers • The biggest challenges Instacart is hearing from retail partners • Gopuff and Airbnb joining the Instacart Marketplace • What Ryan thinks was missing from the opening keynote

In this episode, sponsored by Instacart Enterprise, Portager, Vusion, and Sifter Solutions, Ben Miller is joined by Lauren Livak Gilbert, Executive Director of the Digital Shelf Institute, live from Las Vegas on the eve of Groceryshop 2026, to unpack the latest grocery news and trends shaping the global grocery and CPG industry. This week, they discuss: • UK concerns over autonomous delivery robots, following a YouGov poll and the end of Starship Technologies' Sheffield pilot: https://retail-systems.com/rs/Brits_concerned_over_delivery_robots_on_pavements_poll_shows.php • Target naming Mark Weinstein as its new Chief Marketing and Guest Experience Officer, and what his appointment could mean for the shopper experience: https://progressivegrocer.com/target-appoints-new-chief-marketing-and-guest-experience • Morrisons rolling out “Shop to Light” across more than 200 stores, and whether the ESL use case adds real value for shoppers: https://www.retail-week.com/grocery/morrisons-to-introduce-flashing-labels-to-help-customers-find-products/7052135.article • Kroger removing Red Bull from its stores and fuel centers, amid its push to challenge suppliers on pricing: https://finance.yahoo.com/media-advertising/articles/kroger-just-pulled-red-bull-110000492.html Plus, Lauren joins us to preview Groceryshop 2026, including the key themes to watch and her one must-see session, and of course, she shares a global grocery story in GrocerTalk Grab & Go. A few things worth checking out from this week's episode: Follow along with Omni Talk's coverage from Groceryshop 2026, including exclusive interviews with executives from Kroger, Sam's Club, Hy-Vee, Costco, Albertsons, Instacart, Ahold Delhaize and more. Catch the interviews across the Omni Talk LinkedIn page, podcast channels and YouTube. Episode 006. Welcome to GrocerTalk. P.S. Be sure to check out all our other podcasts from the past week here, too: https://omnitalk.blog/category/podcast/ Music by hooksounds.com.

Live from the Vusion podcast studio at booth 913 at Groceryshop 2026 in Las Vegas, Chris Walton sits down with Brian Monahan, SVP of Retail Media at Albertsons Media Collective, to explore how the retail media business has evolved since their last conversation and where AMC is headed next. Brian breaks down Albertsons' focus on “collective growth” beyond advertising revenue, including category growth and household penetration, while discussing how retail media increasingly connects merchandising, stores, digital and operations. He also shares his perspective on why new shopping experiences may be more important than traditional programmatic targeting and where the creator economy could intersect with retail media. In this episode: • How Albertsons Media Collective has evolved over the past year • Why new shopping experiences may be underhyped in retail media • Measuring retail media success beyond ad revenue • Connecting merchandising, stores, digital and operations • Where the creator economy and retail media could intersect • What Albertsons Media Collective could look like in the years ahead

Live from the Vusion podcast studio at Groceryshop 2026 in Las Vegas, Chris Walton catches up with Mark Williamson, AVP of Retail Media at Costco, to discuss the evolution of Costco's retail media capabilities and how the business is balancing advertising with its core membership experience. Mark looks at Costco's rebuilt ad server, clean room, offsite measurement and search integrations, while explaining how retail media connects to a business where much of the shopping still happens inside the warehouse. The conversation also turns to the next phase of digital discovery as AI agents increasingly enter the shopping journey. In this episode: • The progress of Costco's retail media technology stack • Building retail media around the Costco membership experience • How Costco connects ad exposure to in-warehouse sales • The role of membership in Costco's retail media strategy • Why the warehouse remains central to Costco's advertising proposition • How AI agents could change search, discovery and advertising • What it means to reach a shopper when the shopper is an AI agent

Fresh off the Groceryshop 2026 mainstage, Ben Miller sits down with Yael Cosset, EVP & Chief Digital Officer at Kroger, live from the Vusion podcast studio at booth 913 in Las Vegas, to unpack Kroger's AI strategy and what comes next as the company moves from experimentation toward more advanced AI applications. Yael discusses the foundations behind Kroger's AI strategy, the launch of its AI Shopping Assistant and how the company is thinking about the progression from assisted to augmented to autonomous AI. The conversation also explores governance, the role of humans as AI becomes more capable and how AI can help simplify the business and give associates more time with customers. In this episode: • Kroger's AI strategy and the foundations needed to scale it • What Kroger is learning from its new AI Shopping Assistant • The evolution from assisted to augmented to autonomous AI • Where human oversight fits into an increasingly autonomous future • How AI can simplify work for Kroger associates • The potential impact of AI across customers, associates and the business • What AI could mean for the future of Kroger's 84.51 proposition

The Fall retail conference season is officially underway, with NRF Paris having just wrapped and Groceryshop, Shoptalk Fall, NACS, and many others just weeks away. Omni Talk figured what better way to get ready for the upcoming season than to put together our primer of the must-see tech that has caught our attention this year. This episode features Mirakl's section of our Fall Conference Season “Must-See” Tech Preview, where Justin Samakow, Head of Platform Strategy at Mirakl, explores what it takes for retailers to build and scale successful marketplace and platform business models. The conversation covers the continued shift toward marketplace-driven e-commerce and the opportunity for retailers to build new sources of revenue beyond traditional trade. Justin breaks down the organizational and strategic foundations required to launch a marketplace, from executive sponsorship and dedicated cross-functional teams to creating a focused “minimal viable ecosystem” that delivers value for both shoppers and third-party sellers. Be sure to check out the rest of our podcasts this past week and the next few to catch exclusive content from some of the biggest retail conferences! We can't think of a better way to get a bird's eye view into the tech shaping the retail of tomorrow, today! P.S. To explore more conversations from the Omni Talk Ask an Expert Series, head here: https://omnitalk.blog/category/ask-an-expert/ Music by hooksounds.com Sponsored Content

The Fall retail conference season is officially underway, with NRF Paris having just wrapped and Groceryshop, Shoptalk Fall, NACS, and many others just weeks away. Omni Talk figured what better way to get ready for the upcoming season than to put together our primer of the must-see tech that has caught our attention this year. This episode features Portal's section of our Fall Conference Season “Must-See” Tech Preview, where Oliver Leigh, CEO & Co-Founder of Portal, explores how CPG brands can gain greater visibility into what happens after shoppers click on off-site digital advertising. Brands investing in platforms like Meta, TikTok and Google often lose visibility once shoppers leave the ad and head to a third-party retailer. Oliver explains how Portal captures critical e-commerce funnel metrics such as bounce rates, add-to-cart activity and conversion performance, giving CPG brands a clearer picture of how their off-site media is translating into retail outcomes while maintaining privacy and compliance. Be sure to check out the rest of our podcasts this past week and the next few to catch exclusive content from some of the biggest retail conferences! We can't think of a better way to get a bird's eye view into the tech shaping the retail of tomorrow, today! P.S. To explore more conversations from the Omni Talk Ask an Expert Series, head here: https://omnitalk.blog/category/ask-an-expert/ Music by hooksounds.com Sponsored Content

The Fall retail conference season is officially underway, with NRF Paris having just wrapped and Groceryshop, Shoptalk Fall, NACS, and many others just weeks away. Omni Talk figured what better way to get ready for the upcoming season than to put together our primer of the must-see tech that has caught our attention this year. This episode features Portager's section of our Fall Conference Season “Must-See” Tech Preview, where Daniel Duty, Conlego, CEO & Founder of Portager, and Alex Kopplin, Conlego, Principal and Architect of Portager, explore how technology can streamline merchant negotiations and joint business planning. With merchandising teams managing hundreds or even thousands of vendor relationships, spreadsheets, emails and disconnected data can make negotiations unnecessarily difficult. Daniel and Alex explain how Portager creates a centralized view of retailer and supplier data, incorporates built-in data checks and can be deployed quickly without complex internal integrations, helping merchandising teams spend less time managing information and more time on vendor negotiations. Be sure to check out the rest of our podcasts this past week and the next few to catch exclusive content from some of the biggest retail conferences! We can't think of a better way to get a bird's eye view into the tech shaping the retail of tomorrow, today! P.S. To explore more conversations from the Omni Talk Ask an Expert Series, head here: https://omnitalk.blog/category/ask-an-expert/ Music by hooksounds.com Sponsored Content

The Fall retail conference season is officially underway, with NRF Paris having just wrapped and Groceryshop, Shoptalk Fall, NACS, and many others just weeks away. Omni Talk figured what better way to get ready for the upcoming season than to put together our primer of the must-see tech that has caught our attention this year. This episode features Quorso's section of our Fall Conference Season “Must-See” Tech Preview, where Daniel Slowe, Founder & Chief Product Officer of Quorso, breaks down where AI can deliver practical value in retail operations. Rather than applying AI to broad, open-ended strategic questions, Daniel explains why its sweet spot can be in the high-frequency, labor-intensive tasks retailers deal with every day, from analyzing customer feedback and triaging store issues to recommending staffing adjustments. He also explores the “harness” retailers need around AI to provide context, guardrails and measurement, helping turn AI-driven insights into measurable action. Be sure to check out the rest of our podcasts this past week and the next few to catch exclusive content from some of the biggest retail conferences! We can't think of a better way to get a bird's eye view into the tech shaping the retail of tomorrow, today! P.S. To explore more conversations from the Omni Talk Ask an Expert Series, head here: https://omnitalk.blog/category/ask-an-expert/ Music by hooksounds.com Sponsored Content

The Fall retail conference season is officially underway, with NRF Paris having just wrapped and Groceryshop, Shoptalk Fall, NACS, and many others just weeks away. Omni Talk figured what better way to get ready for the upcoming season than to put together our primer of the must-see tech that has caught our attention this year. This episode features TruRating's section of our Fall Conference Season “Must-See” Tech Preview, where Georgina Nelson, Founder & CEO of TruRating, explains how retailers can capture real-time customer feedback by asking shoppers one targeted question right at checkout. Traditional customer surveys often struggle to generate meaningful response rates. Georgina breaks down how TruRating integrates directly with POS and payment systems to connect customer sentiment with actual basket data while maintaining anonymity, and how retailers can use that feedback to identify and close operational execution gaps across stores. Be sure to check out the rest of our podcasts this past week and the next few to catch exclusive content from some of the biggest retail conferences! We can't think of a better way to get a bird's eye view into the tech shaping the retail of tomorrow, today! P.S. To explore more conversations from the Omni Talk Ask an Expert Series, head here: https://omnitalk.blog/category/ask-an-expert/ Music by hooksounds.com Sponsored Content

It's lightning round time, and Chris Walton and guest host Josh Hahn tackle some of life's most pressing questions, from choosing whether Sports Authority or Meijer prepared Josh better for recruiting, to the exact AI superpower Chris wishes he had for his morning routine. Plus, they debate the best QSR to add to Walmart's restaurant tab and establish a non-negotiable rule for airport etiquette. ▶️ Watch the full Fast Five episode here: https://youtu.be/089y7s8PKCE

Kroger has trimmed its full-year same-store sales outlook even as digital e-commerce and retail media continue to see strong double-digit growth. Chris Walton and Josh Hahn discuss the state of traditional grocery and what shrinking sales forecasts mean when digital layers are the primary bright spots. ▶️ Watch the full Fast Five episode here: https://youtu.be/089y7s8PKCE

Macy's has posted its fifth consecutive quarter of comparable-sales growth, beating Wall Street estimates and raising its full-year guidance as CEO Tony Spring's turnaround strategy takes hold. Chris Walton and Josh Hahn discuss whether it's finally time to plant the victory flag at Macy's, or if there is still too much heavy lifting left to do on the core brand. ▶️ Watch the full Fast Five episode here: https://youtu.be/089y7s8PKCE

SKIMS has teamed up with DoorDash for its first-ever on-demand delivery partnership, making thousands of styles available from select U.S. stores in under an hour. Chris Walton and Josh Hahn discuss whether instant delivery helps or hurts a brand whose entire appeal has been built around exclusivity and hype. ▶️ Watch the full Fast Five episode here: https://youtu.be/089y7s8PKCE

Amazon has significantly expanded its Prime Video shopping features, growing its "Shop the Show" tool from 1,300 titles to more than 8,000 while adding new visual search capabilities. Chris Walton and Josh Hahn discuss whether shoppable TV is finally reaching scale or if it risks ruining the core entertainment experience. ▶️ Watch the full Fast Five episode here: https://youtu.be/089y7s8PKCE

Walmart has added Papa Johns to Walmart Express Delivery, making it the first national restaurant brand fulfilled entirely from locations outside of Walmart stores. Chris Walton and guest host Josh Hahn discuss whether Walmart's latest move is a clever way to bring customers into the app more often, or if they are solving a need that consumers never actually asked for. ▶️ Watch the full Fast Five episode here: https://youtu.be/089y7s8PKCE

The Fall retail conference season is officially underway, with NRF Paris having just wrapped and Groceryshop, Shoptalk Fall, NACS, and many others just weeks away. Omni Talk figured what better way to get ready for the upcoming season than to put together our primer of the must-see tech that has caught our attention this year. Whether attending a conference over the next few months or if you just have FOMO, we have assembled a review of the cutting edge solutions providers thinking about how to make retail work better. Chris Walton (OmniTalk, President & CEO) and special guest host and conference content producer extraordinaire Ben Miller (GrocerTalk, Founder & Editor-in-Chief) break down key insights alongside executives from every solutions provider highlighted. Featured expert speakers and companies include: • Georgina Nelson – TruRating, Founder & CEO • Daniel Slowe – Quorso, Founder & Chief Product Officer • Daniel Duty – Conlego, CEO & Founder of Portager • Alex Kopplin – Conlego, Principal and Architect of Portager • Oliver Leigh – Portal, CEO & Co-Founder • Justin Samakow – Mirakl, Head of Platform Strategy Be sure to check out the rest of our podcasts this past week and the next few to catch exclusive content from some of the biggest retail conferences! We can't think of a better way to get a bird's eye view into the tech shaping the retail of tomorrow, today! P.S. To explore more conversations from the Omni Talk Ask an Expert Series, head here: https://omnitalk.blog/category/ask-an-expert/ Music by hooksounds.com Sponsored Content

Grocers are investing heavily in electronic shelf labels, but what happens when the hardware is in place and the software can't keep up with the complexity of grocery pricing? In this edition of 5 Insightful Minutes, Kim Schneider, VP of Sales for Vestcom North America Retail at Avery Dennison, joins Ben Miller and Chris Walton to explain why the key to maximizing shelf-edge technology investments starts with the software behind the labels. Kim breaks down why Vestcom's expertise goes far beyond paper shelf tags, and how its storeLink software acts as a central brain for managing the complex data, pricing rules, promotions, and operational demands of the grocery shelf edge. She explains why going digital doesn't eliminate the challenges of retail execution, especially when grocers are managing a combination of paper and electronic shelf labels, and how intelligent software can help retailers protect their ROI, avoid vendor lock-in, and maintain accurate pricing across every store. Key Topics Covered: • Why electronic shelf labels are only as effective as the software behind them • How Vestcom's 40 years of shelf-edge expertise informs its technology solutions • Why grocery pricing data is so complex • How storeLink manages pricing, promotions, and shelf-edge data • The operational challenges of balancing paper and digital shelf labels • Why going digital doesn't automatically eliminate pricing and execution issues • How software can act as a single source of truth across paper and digital labels • Why hardware-agnostic software helps retailers avoid vendor lock-in • How retailers can protect the ROI of their ESL investments • The hidden operational costs of pricing errors and sync failures • How storeLink proactively identifies data issues, layout errors, and offline tags • Why software should never be an afterthought in an ESL rollout • What grocery CEOs and CIOs should consider before investing in digital shelf labels Read Kim Schneider's article: https://www.linkedin.com/pulse/could-esl-blindspot-sabotage-your-roi-kim-schneider-uaxdc/?trackingId=UdhUmpfGRGlt8s4B9EO%2Frg%3D%3D Music by hooksounds.com Sponsored Content

In this week's Omni Talk Retail Fast Five, sponsored by the A&M Consumer and Retail Group, Mirakl, Ocampo Capital, Quorso, Veloq, and R&S Logistics, Chris Walton is joined by J Recruiting's Josh Hahn for another round of Fast Five fun, recorded from Chris's very tiny Paris hotel room across the street from NRF Europe. This week's episode can best be summed up as . . . better ingredients, better pizza, better delivery via Walmart. Chris and Josh dig into five of the biggest stories in retail this week, including: • Walmart adding Papa Johns to Walmart Express Delivery and whether Walmart is quietly building a challenger to DoorDash and Uber Eats: https://chainstoreage.com/walmart-delivery-first-papa-johns • Macy's posting its fifth straight quarter of comparable-sales growth and raising guidance as CEO Tony Spring's turnaround begins to take hold: https://www.cnbc.com/2026/09/10/macys-m-q2-2026-earnings.html • Amazon expanding “Shop the Show” from 1,300 titles to more than 8,000 and whether shoppable TV is finally reaching scale: https://chainstoreage.com/amazon-enhances-shopping-capabilities-prime-video • SKIMS partnering with DoorDash for on-demand delivery and whether instant delivery fits a brand built around exclusivity and hype: https://about.doordash.com/en-us/news/doordash-skims-partnership • Kroger cutting its full-year sales outlook even as ecommerce and retail media continue to grow, raising questions about the future of traditional grocery: https://www.supermarketnews.com/finance/kroger-cuts-same-store-sales-outlook-for-2026 The episode wraps with a lightning round covering Josh's 20 years between Sports Authority and Meijer, the daily chore Chris wishes AI would handle for him, which QSR Josh would like to see added to Walmart's restaurant tab, and Chris's two non-negotiable rules for airport etiquette. P.S. Be sure to check out all our other podcasts from the past week here, too: https://omnitalk.blog/category/podcast/ P.P.S. Also be sure to check out our podcast rankings on Feedspot. Music by hooksounds.

In this episode, sponsored by Instacart Enterprise, Portager, Vusion, and Sifter Solutions, Ben Miller is joined by Chris Walton, President and CEO of Omni Talk, live from NRF Retail's Big Show Europe in Paris, to unpack the latest grocery news and trends shaping the global grocery and CPG industry. This week, they discuss: • Kroger's stalled performance and lowered 2026 sales outlook, examining whether the challenges facing the supermarket giant are specific to Kroger, the broader supermarket format, or consumer confidence: https://www.supermarketnews.com/finance/kroger-cuts-same-store-sales-outlook-for-2026 • Instacart and Shipt launching AI-powered shopping assistants, and what the latest developments in AI-powered grocery shopping mean for the customer experience retailers should be working toward: https://www.grocerydive.com/news/instacart-shipt-launch-ai-powered-shopping-assistants/829859/ • Walgreens partnering with Looma to deploy in-store advertising screens, and whether working with a partner that provides hardware, content production, and measurement is the right approach to in-store digitization: https://chainstoreage.com/news-briefs/2026-09-08?article=walgreens-deploy-store-advertising-screens • Albertsons expanding its board and naming Meg Whitman as its first Executive Chair, examining what the appointment could signal for the company and the wider grocery industry: https://www.grocerydive.com/news/albertsons-expands-board-names-first-executive-chair-meg-whitman/829895/ Plus, Kim Schneider of Vestcom joins us for Five Insightful Minutes to explore how grocers can maximize their investment in shelf-edge technologies. A few things worth checking out from this week's episode: Don't miss our exclusive interviews from NRF Retail's Big Show Europe in Paris, featuring the retail leaders and innovators shaping the future of grocery and retail. Catch them on the Omni Talk LinkedIn page, podcast channels, and YouTube. Register for Omni Talk's Fall Conference Season “Must-See” Tech Preview: https://www.linkedin.com/events/omnitalk-sfallconferenceseason-7486477216600518656/theater/ Episode 005. Welcome to GrocerTalk. P.S. Be sure to check out all our other podcasts from the past week here, too: https://omnitalk.blog/category/podcast/ Music by hooksounds.com.

Ulta is facing backlash over its use of Flock Safety's automated license plate reader technology, raising bigger questions about transparency, communication, and how retailers handle technology that can impact their customers. Chris Walton and Shelley Huff discuss whether the bigger problem is the technology itself or the way Ulta communicated its use of it. The big question: When retailers use controversial technology, how much transparency do customers deserve? ▶️ Watch the full Fast Five episode here: https://youtu.be/x4hGqvRTilY

Amazon is bringing back its digital grocery pop-up for Labor Day, but the bigger question is what these short-term grocery pushes actually accomplish for the retailer. Chris Walton and Shelley Huff discuss whether Amazon's grocery pop-ups are a smart way to build share and stay top of mind, or just another temporary promotion in an increasingly crowded grocery market. The big question: Is Amazon building a grocery business, or just building grocery moments? ▶️ Watch the full Fast Five episode here:https://youtu.be/x4hGqvRTilY

Sprouts has named Nick Konat as its next CEO, with the leadership transition set to take effect in January 2027. Chris Walton and Shelley Huff discuss what Konat should focus on as he takes the reins, from staying disciplined on the retailer's existing strategy to executing the roadmap already in motion. The big question: Does Sprouts need a new strategy, or simply a new leader to execute the one it already has? ▶️ Watch the full Fast Five episode here: https://youtu.be/x4hGqvRTilY

It's lightning round time, and Chris Walton and Shelley Huff are making some very important decisions, from their Super Bowl picks to choosing between Genie and Samantha and naming the Adam Sandler movie they'd keep forever. Plus, one very specific wish involving a dog that may or may not be possible. ▶️ Watch the full Fast Five episode here: https://youtu.be/x4hGqvRTilY

Sephora is testing monthly exclusive product drops on TikTok Shop, giving the beauty retailer another way to create demand and build community around new products. Chris Walton and Shelley Huff discuss how TikTok Shop differs from Amazon, and why the platform may be more valuable for creating demand than simply capturing it. The big question: Can TikTok Shop turn product drops into a repeatable retail habit? ▶️ Watch the full Fast Five episode here: https://youtu.be/x4hGqvRTilY

Costco has quietly shut down Costco Next, its member-only online marketplace that connected shoppers with products from outside brands. Chris Walton and Shelley Huff discuss why Costco's club model may not translate neatly to a marketplace business, and what the move says about where Costco wants to focus its digital strategy. The big question: Does Costco really need a marketplace when its core model is already working? ▶️ Watch the full Fast Five episode here: https://youtu.be/x4hGqvRTilY

In this week's Omni Talk Retail Fast Five, sponsored by the A&M Consumer and Retail Group, Mirakl, Ocampo Capital, Quorso, Veloq, and R&S Logistics, Shelley Huff is back again, joining Chris Walton for another round of Fast Five fun. The former Serta Simmons CEO and Walmart executive, now CEO and Co-Founder of the Interval, joins Chris to discuss: • Amazon's latest limited-time grocery storefront for Labor Day and whether these smaller, occasion-based sales events are smart incremental share-building moves or just a gimmick that doesn't move the needle: https://chainstoreage.com/news-briefs/2026-08-31?article=amazon-offers-digital-labor-day-grocery-store • Ulta Beauty's social media backlash over its use of Flock Safety's automated license-plate reader technology at a small number of stores, and whether retailers can justify surveillance technology as a tool against organized retail crime while managing the inevitable public backlash: https://www.retaildive.com/news/ulta-flock-technology-backlash/829623/?utm_source=Sailthru&utm_medium=email&utm_campaign=Issue:%202026-09-04%20Retail%20Dive%20Newsletter%20%5Bissue:88897%5D&utm_term=Retail%20Dive • Costco quietly shutting down Costco Next, its member-only online marketplace, and what the move says about the role marketplaces should play in club retail: https://www.usatoday.com/story/money/2026/09/02/costco-shuts-down-costco-next/91577977007/ • Sephora piloting a new “Drop Shop” storefront on TikTok Shop, featuring exclusive monthly product drops and livestream shopping events, and why brands may see more opportunity in social commerce than traditional marketplaces: https://chainstoreage.com/sephora-debut-tiktok-shop-monthly-drops? • Sprouts Farmers Market naming President and COO Nick Konat as its next CEO as comparable-store sales turn negative, and what his priorities should be as he takes the reins in January: https://www.grocerydive.com/news/sprouts-farmers-market-jack-sinclair-nick-konat-ceo-change/829586/ Plus, Chris and Shelley tackle the lightning round, including their thoughts on Obsession, one-wish willows, and the age-old question: Genie or Samantha? P.S. Be sure to check out all our other podcasts from the past week here, too: https://omnitalk.blog/category/podcast/ P.P.S. Also be sure to check out our podcast rankings on Feedspot: https://podcasts.feedspot.com/retail_podcasts/ Music by https://www.hooksounds.com/

In this episode, sponsored by Instacart Enterprise, Portager, Vusion, and Sifter Solutions, Ben Miller is joined by Sarah Engel, President of digital marketing agency and consultancy January Digital and one of Adweek's 50 most influential marketing executives, to take stock of the latest developments in Agentic Commerce and unpack the global grocery news stories from this week that we believe are worth paying attention to. This week, they discuss: • Anthropic's new blueprints for Shopping and Merchant Agents, Amazon's latest Alexa for Shopping update, and what the rise of Agentic Commerce means for grocery: https://www.reuters.com/business/retail-consumer/anthropic-launches-ai-agent-blueprints-retailers-ahead-holiday-shopping-season-2026-09-02/ • Sprouts Farmers Market's CEO succession plan, with Jack Sinclair stepping down and COO Nick Konat set to take over.: https://www.grocerydive.com/news/sprouts-names-ceo-nick-konat/829368/ • Kroger and Meijer's September wellness events, and whether in-store health and wellness activations can really move the needle: https://progressivegrocer.com/kroger-takes-health-focused-message-across-country-wellness-tour • Walmart expanding restaurant delivery through Dunkin', and why the move could be a smart way to build delivery demand and order density: https://corporate.walmart.com/news/2026/09/walmart-expands-restaurant-delivery-with-dunkin • Aldi letting shoppers vote on new private label coffee creamer flavors, and whether it's smart engagement or simply a fun gimmick: https://progressivegrocer.com/aldi-takes-store-strategy-instagram-facebook Plus, GrocerTalk Grab & Go brings even more stories to the table, including Aldi's Barbie-themed UK exclusive, Sarah's pick of the week, and Ben questioning whether Starbucks' new UK autumn menu is helping clarify what the brand actually wants to be. A few things worth checking out from this week's episode: • Register for our Fall Conference “Must See” Tech Preview on September 17: https://www.linkedin.com/events/omnitalk-sfallconferenceseason-7486477216600518656/theater/ • Watch Jack Sinclair's Groceryshop keynote from last year: https://www.youtube.com/watch?v=HPdm5IAecYc GrocerTalk is your weekly dose of the trends, tech and big ideas shaping grocery and CPG. Episode 004. Welcome to GrocerTalk. P.S. Be sure to check out all our other podcasts from the past week here, too: https://omnitalk.blog/category/podcast/ Music by hooksounds.com

In this Retail Technology Spotlight series, Chris Walton sits down with Julian Sellan, Senior Supply Chain Engineer at Southern Glazer's Wine & Spirits, and Nick Cianfarani, Senior Account Manager at Dematic, to explore one of the biggest questions facing supply chain leaders today: How do you decide when it's time to upgrade your logistics network and when is it smarter to start over? Through the lens of Southern Glazer's ongoing network transformation, Julian and Nick break down what goes into evaluating aging facilities, consolidating distribution centers, and designing an operation that can meet today's demand without becoming obsolete tomorrow. From modular pick modules and miles of conveyor to warehouse software that acts as the "brain" behind the operation, the conversation explores what it takes to build flexibility into a logistics network from day one. Julian and Nick also dig into the often overlooked human side of automation, including why standardization, employee buy-in, knowledge transfer, and "hypercare" can make or break a successful go-live. And the results are already beginning to show, with Southern Glazer's Louisiana operation doubling throughput and reducing delivery frequency from five days a week to four. From deciding between retrofit and greenfield facilities to designing warehouses that can evolve alongside changing consumer demand, this episode offers a practical look inside what it really takes to modernize a logistics network without designing yourself into the next problem. Key Topics Covered: 00:03:50 - Why Southern Glazer's began reevaluating its logistics network 00:05:46 - How to decide between upgrading an existing facility or building new 00:09:18 - Why consolidation can reduce complexity and unlock new efficiencies 00:11:09 - How to right-size a facility for today's demand and tomorrow's growth 00:14:14 - Inside the modular automation system designed for Southern Glazer's 00:19:57 - Why warehouse software is the "brain" behind automation 00:24:13 - Why software alignment needs to happen before the hardware goes in 00:25:18 - How standardization makes new facility rollouts easier over time 00:27:54 - The biggest watch-outs when designing and launching an automated facility 00:33:53 - Why "hypercare" and employee buy-in are critical to a successful go-live 00:35:35 - The results Southern Glazer's is already seeing from its new network 00:37:18 - How continuous partnership helps supply chain teams prepare for what's next Want to learn more about Southern Glazer's automation journey? Check out these additional resources: https://www.dematic.com/en-us/insights/case-studies/southern-glazer https://www.mmh.com/article/system_report_perfecting_the_automation_mix_at_southern_glazers Over 8 years and nearly 200 episodes, the Retail Technology Spotlight Series has featured some of the biggest names and boldest thinkers in retail. Explore the full archive here: https://omnitalk.blog/category/spotlight-series-podcast/ Sponsored Content

Walmart is expanding its restaurant delivery ambitions beyond the Subway locations inside its stores, and the Fast Five crew thinks this could become much more than just a grocery delivery add-on. Ken Davidson sees it primarily as a logical bolt-on, while Michael Prendergast, Ben Miller, and Chris Walton argue Walmart's massive store footprint, delivery density, and potential drone capabilities could eventually make it a much bigger threat to DoorDash and Uber Eats. ▶️ Watch the full Fast Five episode here: https://youtu.be/NXUUmuwrX2Q

Stripe believes the traditional online checkout page is on its way out as AI agents and agentic commerce begin to reshape how consumers shop. Michael Prendergast, Ken Davidson, Ben Miller, and Chris Walton discuss what happens when the purchasing process becomes increasingly machine-led, from eliminating friction and clicks to completely rethinking promotions, pricing, and how retailers compete for transactions. The big question: Are retailers ready for a world where machines may increasingly shop for consumers? ▶️ Watch the full Fast Five episode here: https://youtu.be/NXUUmuwrX2Q

Amazon is reportedly exploring Project Tetromino, an internal initiative aimed at building fully automated delivery stations and bringing even more robotics into the last mile. The Fast Five crew discusses whether full automation is inevitable, how quickly Amazon could make it happen, and why the company appears hesitant to publicly own its automation ambitions. Because when Amazon already has more than a million robots deployed, the question may not be if automation is coming, but just how fast. ▶️ Watch the full Fast Five episode here: https://youtu.be/NXUUmuwrX2Q

Sur La Table has entered the resale game with Second Servings, a new peer-to-peer marketplace for kitchenware, home goods, and dining products. The Fast Five crew debates whether the marketplace is a smart, low-lift opportunity or simply a distraction that won't generate enough traffic to move the needle. And after taking a closer look at the platform, Ben Miller raises another interesting question: is this really a peer-to-peer marketplace, or a new way for Sur La Table to sell discounted and returned merchandise? ▶️ Watch the full Fast Five episode here: https://youtu.be/NXUUmuwrX2Q

Target is launching Target Beauty Studio with more than 1,600 products from 90 brands, including more than two-thirds that are brand new to Target. But can this new beauty destination successfully fill the space left behind by Ulta? Chris Walton, Ben Miller, Michael Prendergast, and Ken Davidson debate whether Target's future in beauty depends on finding the next big brands, creating the right assortment, or proving that its merchandising team can still deliver. ▶️ Watch the full Fast Five episode here: https://youtu.be/NXUUmuwrX2Q

What will define the next chapter of grocery and CPG innovation? In this edition of 5 Insightful Minutes, Rocquan Lucas, VP of Content at Groceryshop, joins Omni Talk to preview what attendees can expect when Groceryshop returns to Las Vegas this September. From AI-powered shopping experiences and retail media to evolving consumer behavior, unified commerce, and the technology transforming retail's core operations, Rocquan breaks down the biggest themes shaping this year's agenda. He also shares what's new at the show, including more interactive tactical learning sessions designed to give attendees actionable takeaways they can bring back to their organizations. Plus, Rocquan previews new original research Groceryshop will unveil on its main stage, explores how technology is changing both the associate and shopper experience, and shares why Groceryshop's Meetup program continues to be one of the event's most valuable opportunities for retailers, brands, and technology partners to make meaningful connections. Key Topics Covered: • The six major themes shaping Groceryshop 2026 • How AI is powering more conversational and personalized shopping experiences • How technology can support merchandising, supply chain, marketing, e-commerce, and more • Why evolving consumer behavior is changing product, assortment, and store strategies • The continued importance of unified commerce across online and in-store experiences • How retailers are expanding retail media while addressing measurement and transparency challenges • Why private label growth, channel switching, and value-seeking consumers are putting pressure on loyalty • What's new at Groceryshop, including interactive tactical learning sessions • How attendees can walk away with actionable next steps from every session • New original Groceryshop research on technology, associates, shoppers, and evolving baskets • Why the Meetup program helps retailers, brands, and partners build meaningful connections faster • What attendees can expect when Groceryshop takes over Las Vegas from September 22–24 Music by hooksounds.com Sponsored Content

In this week's Omni Talk Retail Fast Five, sponsored by the A&M Consumer and Retail Group, Mirakl, Ocampo Capital, Quorso, Veloq, and R&S Logistics, Chris Walton was joined by Michael Prendergast and Ken Davidson of the A&M Consumer and Retail Group, along with Ben Miller, Founder & Editor-in-Chief of GrocerTalk, to discuss: • Walmart's plans to expand restaurant delivery beyond its own Subway locations and whether its massive store footprint could make it a real competitor to DoorDash and Uber Eats: https://www.linkedin.com/pulse/beyond-store-next-step-walmart-restaurant-delivery-greg-cathey-ndkmc/ • Target's new Beauty Studio, launching in more than 600 stores, and whether its strategy of bringing new brands into the mix can successfully fill the void left by Ulta: https://www.modernretail.co/operations/new-brands-flock-to-targets-post-ulta-beauty-section/ • Sur La Table's new peer-to-peer resale marketplace and whether resale is a smart way to reach younger, price-sensitive shoppers or simply a distraction: https://www.retaildive.com/news/sur-la-table-launches-peer-to-peer-resale-marketplace/828800/?utm_source=Sailthru&utm_medium=email&utm_campaign=Issue:%202026-08-27%20Retail%20Dive%20Newsletter%20%5Bissue:88598%5D&utm_term=Retail%20Dive • Stripe's prediction that the traditional online checkout page is dying as agentic AI makes it possible for shoppers, and eventually AI agents, to buy directly from product pages: https://www.thenews.com.pk/latest/1413191-stripe-predicts-the-end-of-the-online-checkout-page • Amazon's reported push toward fully automated delivery stations and whether full automation of the last mile is becoming inevitable: https://www.geekwire.com/2026/amazon-eyes-fully-automated-delivery-stations-to-bring-robotics-to-the-last-mile/ We can't forget a bonus 5 Insightful Minutes with Rocquan Lucas, previewing what's ahead at Groceryshop and the conversations shaping one of retail's biggest upcoming events. Plus, Chris, Michael, Ken, and Ben reveal their favorite types of pie, share their thoughts on the return of Cole Trickle in a Days of Thunder sequel, and answer the question: What would your significant-other-inspired tattoo say? P.S. Be sure to check out all our other podcasts from the past week here, too: https://omnitalk.blog/category/podcast/ P.P.S. Also be sure to check out our podcast rankings on Feedspot. Music by hooksounds.com

In this episode, sponsored by Instacart Enterprise, Portager, and Vusion, Ben Miller is joined by Stewart Samuel, Director of Retail Futures at IGD and a leading grocery retail analyst and industry expert, to unpack the global grocery news stories from this week that we believe are worth paying attention to. This week, they discuss: • Whether weak US consumer confidence is finally translating into changes in grocery shopping behavior, from strong results at Dollar Tree and Dollar General to lower-income shoppers pulling back at Walmart: https://www.supermarketnews.com/finance/dollar-tree-pops-in-q2 • BJ's Wholesale Club's plans to reduce its SKU count by 20%, and whether cutting back on choice is the right move for the membership retailer: https://www.supplychaindive.com/news/bjs-wholesale-club-to-cut-skus-by-20/828618/ • Target's new Beauty Studio concept, launching across 600 stores, and whether it can successfully rebuild the retailer's beauty proposition following the end of its Ulta partnership: https://progressivegrocer.com/target-launching-beauty-studio-concept-across-600-stores • Aldi's decision to close its grocery delivery business in Switzerland, and whether the move is a one-off or a broader reality check for online grocery: https://adalytica.com/news/aldi-swiss-grocery-delivery-10344f62 • Walmart bringing its Scintilla commerce intelligence platform to Sam's Club, and what it means for suppliers, retail media and Sam's future: https://www.supermarketnews.com/grocery-technology/walmart-brings-commerce-intelligence-platform-to-sam-s-club Plus, GrocerTalk Grab & Go brings even more stories to the table, including Simbe's Tally expanding with Tesco, Erewhon's latest store opening, a new Sobeys concept store, and Costco bringing custom cakes and party platters to online delivery through Instacart. GrocerTalk is a weekly podcast from the Omni Talk Podcast Network covering the trends, innovations and technologies shaping global grocery. Episode 003. Welcome to GrocerTalk. P.S. Be sure to check out all our other podcasts from the past week here, too: https://omnitalk.blog/category/podcast/ Music by hooksounds.com.