Innovation Storytellers

What does building a business with climate responsibility at its core look like, not as an add-on but as a starting point? In this episode of Innovation Storytellers Show, we're heading to the Nordics to meet two young leaders who are challenging the status quo around what it means to be a sustainable business. This is part of our special "Nordic Visionaries" series, where we hear directly from the next generation of change-makers reshaping how we think about innovation, impact, and industry. Synne Sauar, CEO and co-founder of Litech, and Anna Bjerre Johansen, climate activist for the Green Youth Movement in Denmark, are joining me in this discussion. Synne is building a cleantech company tackling one of the least glamorous but most critical environmental challenges: fires in waste facilities caused by improperly sorted batteries and hazardous metals. With AI-powered sensors and a fresh take on circularity, her startup finds opportunity in overlooked infrastructure. Anna brings a very different angle. She's part of a youth-led climate movement demanding more from the business world, starting with a clearer definition of what is truly sustainable. Drawing on her book For Future Businesses, she outlines why half-measures won't cut it and why profit must be the tool, not the goal. For Anna, real sustainability isn't about polishing the edges. It's about redesigning the system from the inside out. Together, we unpack what it means to grow like a tree—finding strength, expanding purpose, and building trust over time. We talk about donut economics, rethinking business models, and how transparency and trust are the backbone of Nordic innovation. Synne and Anna also share who inspires them, what they want American listeners to reflect on, and why the next five years are a tipping point for regenerative thinking. If you've ever wondered what it takes to move beyond marketing slogans and put climate into the DNA of your business, this conversation is for you.  

In this episode of Innovation Storytellers, part of our Nordic Visionaries Pocket Podcast series, we explore that connection with Ari Jónsson, COO of Identifier Technologies and Director at the NATO Innovation Fund. Ari's journey began with a PhD in AI at Stanford in the early 90s, when artificial intelligence was far from mainstream. What started as a passion for robotics evolved into software agents that supported decision-making in complex environments, including spacecraft operations at NASA. After a decade at NASA, Ari returned to Iceland just as the 2008 financial crash devastated the country's economy. While many saw a crisis, Ari saw an opportunity. Iceland's talent, previously locked into banking, was suddenly available, and a new wave of innovation began.  As President of Reykjavik University, Ari helped build a tech-focused academic culture that partnered closely with government and industry. His leadership on Iceland's national policy council for science and technology led to significant reforms and a two-year collaboration with MIT to build a stronger entrepreneurial ecosystem. Today, Ari is working on some of the toughest challenges in tech. Identifier Technologies uses AI to track and manage visual content, from stopping the spread of child abuse material to identifying deepfakes and helping brands and newsrooms manage their content more securely. At NATO, he is part of a bold effort to support deep tech with dual-use potential, investing in companies working on everything from space launches to quantum computing and advanced materials. This is a wide-ranging conversation about resilience, collaboration, and how Iceland has consistently punched above its weight in innovation. Ari also reflects on what Americans can learn from Nordic trust-based systems, why we should stop waiting for silver-bullet climate solutions, and how AI and infrastructure can combine to support a sustainable future.  

What does it mean to innovate with principle in a world of complexity, volatility, and accelerating change? This week, I spoke with Anu Bradford,  Professor of Law, Director of European Legal Studies Center, Columbia Law School. As part of our Nordic Visionaries series, Anu brings a timely and thought-provoking perspective on the intersection of innovation, regulation, and sustainability. Known globally for her work on EU law and digital regulation, and as the author of The Brussels Effect and Digital Empires, Anu offers an insider's view on how the Nordics and Europe are navigating the fast-evolving tech landscape. Together, they explore the mounting pressure on companies to adapt to shifting political and economic forces while staying true to their foundational values. From EU regulation and AI governance to geopolitical realignment and sustainability commitments, the conversation tackles the opportunities and tradeoffs innovators must grapple with today. Anu also highlights the need for disruptive innovation that improves lives, not just profits, and calls attention to the power of Nordic leadership to set global examples through clear values, pragmatism, and social trust. Whether you are a tech founder, policymaker, or corporate leader, this episode challenges you to consider what you build and why you make it. So, how do we define meaningful innovation at this moment? And what kind of future are we shaping when we choose to balance progress with principle? Join the conversation and share your thoughts.  

This week I was thrilled to speak with Peder Naerboe, Founder and Owner of Bulk Infrastructure, for my Nordic Visionaries series. I've known about data centers for years, but Peder totally reframed them for me as “power refineries,” where Norway's abundant clean energy can be converted into digital form right at the source.  By placing data hubs next to renewable power generation like hydropower, Peder sees a future where we cut out the inefficiencies of long-distance energy transport. It's not just an innovative way to go greener; it might actually be more profitable, too. In our conversation, Peder shared how his background in shipping led him toward industrial real estate and eventually into building sustainable infrastructure. He talked about constructing not only traditional logistics centers but also robust fiber networks that connect rural regions with major tech hubs. One story that really caught my attention is how people in Labrador are repurposing heat from data centers and crypto mining rigs to warm local buildings.  I never imagined data-driven devices fueling greenhouses in subarctic climates, but that's precisely the kind of out-of-the-box thinking Peder encourages. Beyond the tech details, I loved hearing about the deeper Nordic ethos. According to Peder, a strong sense of responsibility to future generations is woven into daily life in Norway—and all across the Nordic countries.  It's not just a marketing slogan; it shapes the decisions people make, from personal routines to national policy. He believes that if more organizations and innovators around the world aligned profitability with sustainability, we'd see a much faster transition to cleaner energy and more efficient systems. If you're curious about how to marry environmental goals with profitable outcomes or if you're just looking to see how data center “refineries” might help reinvent the way we power our digital lives—this episode is a must-listen. Peder's passion and practical insight blew my mind. I hope it inspires you to explore new ways we can all push the boundaries of innovation while protecting our planet for generations to come.  

What will it take to move beyond the traditional recycling conversation and into a future where circularity is a business imperative, not just a sustainability slogan? In this episode of Nordic Visionaries, I speak with Tove Andersen, President and CEO of TOMRA, a company founded in Norway that has been working on circular economy solutions for over 50 years. With operations in over 100 countries, TOMRA's mission focuses on resource optimization. From reverse vending machines that reward consumers for returning bottles and cans to advanced sorting technologies that help car manufacturers reclaim high-quality aluminum, TOMRA is helping to build the infrastructure for a closed-loop system that works at scale. Tove shares how her background in physics and her 24-year leadership career in global agriculture positioned her to see sustainability and profitability as deeply intertwined. She also explains how TOMRA is collaborating with governments and manufacturers to make circular systems commercially viable and scalable and why timing, transparency, and incentives matter more than ever. What stands out is the reminder that sustainability isn't just an environmental issue. It is a design challenge, a policy challenge, and above all, an innovation opportunity. From redefining product end-of-life to rethinking local waste infrastructure, Tove offers a compelling vision for turning waste into a resource and circularity into a driver of growth. Is your business truly part of the solution, or are you waiting for regulation to catch up? Let us know what you think. What's the next right step for companies aiming to build a more sustainable future?  

What if the key to creating a more sustainable future lies not in reinventing capitalism entirely, but in looking at how it already works elsewhere? In this episode of Nordic Visionaries, a special series inside the Innovation Storytellers Show, we welcome Dr. Robert Strand, Executive Director of the Nordic Center at UC Berkeley and Associate Professor at the Copenhagen Business School. With one foot firmly planted in American academia and the other deeply connected to Nordic thought leadership, Robert offers a compelling comparison between American and Nordic models of capitalism highlighting how the Nordics are approaching profit, climate responsibility, and long-term societal well-being. Drawing on his research, leadership courses, and real-world corporate experience, Robert shares why many of the assumptions embedded in American business culture deserve to be challenged. He explains why sustainable capitalism is desirable and necessary and how it can be built on models already in practice across Denmark, Norway, Sweden, and Finland. Whether it's universal childcare, patient capital, stakeholder-driven innovation, or strong democratic institutions, Robert walks us through the policies and cultural mindsets that allow Nordic companies to be both competitive and conscientious. We also explore how sustainability can drive innovation and how American business leaders might need to rethink their relationship with speed, growth, and quarterly returns. Robert calls for a shift in leadership priorities, urging executives to act as advocates for society as much as for their bottom line. From planetary boundaries to AI, from corporate structures to childcare, this conversation challenges long-held ideas about what makes capitalism work. Can we borrow from Nordic approaches to shape a more resilient and just economy? And are American businesses ready to reimagine their role in a changing world? Tune in and share your thoughts.  

This week I was delighted to sit down with Ann Molin, CEO & Secretary General of Hack for Earth, for an in-depth conversation on how citizen-led innovation can tackle global challenges. Ann, a psychologist by training, first fell in love with hackathons while working on the Swedish Government's Hack for Sweden initiative, where she realized that bringing people together to solve open-data challenges could spark powerful, real-world solutions in record time. During our conversation, Ann explained how the Hack for Earth foundation evolved from this initial passion, scaling up to engage over 25,000 participants across 125 countries in building tools aligned with the UN's Sustainable Development Goals. She emphasized that these events aren't just about brainstorming; they're about bolstering projects after the hackathon ends. Ann's key insight was that sustainable innovation demands an ongoing acceleration program—complete with the leadership support and psychological safety needed for meaningful impact. We also discussed the Nordic countries' tremendous success in both innovation and sustainability. Ann pointed out how a strong social framework, combined with a flat organizational culture, empowers individuals to take risks without fear of failure. She described the critical role of storytelling in uniting groups around environmental goals, noting that the most memorable ideas emerge when empathy, narrative, and relationships intertwine. One of my favorite takeaways was Ann's passionate stance on action trumping endless research. While reading and learning have their place, she believes we can't just wait around if we want to drive change. If you're curious about the psychology behind hackathons, the importance of genuine follow-through, or how the Nordic approach to collaboration might help solve today's toughest challenges, you won't want to miss our conversation. Let me know what you think!  

In this opening installment of Nordic Visionaries, I introduce a fresh series spotlighting entrepreneurs, creators, and advocates at the crossroads of innovation and sustainability throughout the Nordic countries.  My first guest, Mathias Wikström, sheds light on how cultural values shape our approach to protecting nature and why weaving sustainability into financial services is a long-term strategy. Together, we examine how transparent banking practices, combined with mindful consumer choices, can boost both human and environmental well-being. Mathias also reveals the importance of storytelling in shifting habits, highlighting a real-life example from Bank of the West, where a new perspective on everyday transactions sparked a surge of interest and retention. This conversation touches on the power of empathy, the need for collaboration across sectors, and how linking every purchase to environmental impact might become a normal part of daily life.  This engaging episode sets the stage for a series that probes the Nordic mindset on merging profit with a strong sense of responsibility for people and the planet.  

Have you ever considered the role that discipline, trust, and storytelling play in shaping truly innovative leaders? In this episode of the Innovation Storytellers Show, I'm honored to welcome Miles Garrett, a veteran leader, author, and former Executive Officer of the nuclear-powered submarine USS Cheyenne. Drawing from his extensive 25-year career spanning both the United States Marine Corps and the Navy, Miles shares powerful insights into leadership, innovation, and the critical role storytelling plays in high-stakes environments. Miles takes us behind the scenes to explore why consistent conversations around leadership are not just beneficial but necessary. He shares his own experience in the military, where peer-to-peer conversations shape organizational culture and instill vital traits like intrinsic motivation, professional trust, and the relentless pursuit of excellence. But what happens when these conversations aren't happening? Miles highlights how ignoring leadership fundamentals can quickly undermine organizational morale and effectiveness, whether in the military or in business. Our discussion also covers the fascinating connection between risk-taking, innovation, and storytelling. Miles vividly recounts historical examples, illustrating why leaders must balance boldness with accountability to inspire genuine breakthroughs. He argues convincingly that innovation thrives when leaders foster trust, enabling their teams to share ideas without fear confidently. Throughout the conversation, Miles challenges conventional perceptions of leadership, pushing us to reconsider what truly drives people internally versus externally. He offers practical strategies for cultivating intrinsic motivation, building professional trust, and pursuing excellence in any organization. Join us for this thought-provoking episode and explore how timeless principles from military leadership can fuel innovation in your own organization. Could a stronger focus on trust, motivation, and storytelling unlock new possibilities for your team? Tune in and share your thoughts.  

Can innovation truly succeed without trust, integrity, and the right team behind it? In this episode of the Innovation Storytellers Show I welcome Tracy Nolan, Senior Vice President of MarketPoint at Humana, for an insightful discussion on what it really takes to lead big ideas and bold changes. Tracy shares how her journey began in an unexpected place—retail—where an inventive approach led to record-breaking sales, setting the stage for a career of embracing innovation. Through her remarkable experiences in telecom, notably leading Sprint's transformative turnaround and groundbreaking merger with T-Mobile, Tracy underscores how calculated risk-taking and bold decisions can radically shift a company's direction. At the heart of their conversation is the critical role of trust during times of change, especially mergers and acquisitions. Tracy candidly discusses the strategies that built trust with teams she led, emphasizing the necessity of open, transparent communication—even in tough situations. Her relatable story about the "goose in the parking lot" vividly illustrates how addressing seemingly small team concerns can significantly impact company culture and morale. Transitioning from telecom to healthcare, Tracy brings these leadership lessons to Humana, where she now tackles healthcare's complex landscape. She reveals her approach to fostering a culture of innovation and shared vision, highlighting that successful innovation isn't about dictating strategy from above but rather bringing teams along on a collective journey toward clearly visualized goals. The episode wraps with Tracy tackling my hot-seat questions, revealing her personal thoughts on the greatest innovation of all time, the historical team she'd most love to have joined, and the one innovation she'd love to see next—ideas sure to spark lively debate among listeners. What role does trust play in your innovation journey? Share your experiences with us after tuning in to this inspiring conversation!  

What happens when AI meets automotive repair? Can technology bridge the growing knowledge gap between seasoned mechanics and the next generation of technicians? And how will the “Right to Repair” movement reshape how vehicles are maintained in the future? In this episode of Innovation Storytellers Show, I sit down with Eric West, Chief Growth Officer at Convertible AI, to explore the intersection of AI, workforce training, and the future of vehicle diagnostics.  Eric shares his perspective on the hidden complexities behind the so-called "technician shortage" and explains why the issue goes far beyond a simple lack of workers. He highlights how AI can capture and distribute the knowledge of master mechanics, ensuring that valuable expertise is not lost as older generations of technicians retire. The ability to embed decades of experience into AI-powered diagnostic tools can revolutionize the way mechanics diagnose and repair vehicles, making training more efficient and ensuring accuracy in the repair process. One of the most significant shifts in the industry is the growing push for Right to Repair legislation. Eric discusses how this movement challenges the traditional power balance between independent repair shops and major automakers. As proprietary repair information becomes more accessible, AI-driven tools could empower smaller shops with the same level of technical insight as dealership service centers, ultimately creating a more competitive and consumer-friendly industry. The conversation also touches on the role of synthetic data in AI innovation. Eric explains how AI-generated datasets are helping businesses predict vehicle issues before they occur, providing a new level of preventative maintenance. With the ability to simulate real-world conditions and test different scenarios, synthetic data is allowing auto manufacturers and repair shops to stay ahead of potential problems, improving efficiency and reducing costly repairs. So, what does the future of AI-powered workforce training look like? How will AI reshape industries where hands-on expertise has always been essential? And most importantly, how do we ensure that innovation benefits the people who drive these industries forward? Let's continue the conversation. ********** You have a limited offer you can use now, that gets you up to 48% off your first subscription or 20% off one time purchases with code STORYTELLERS20 at checkout  You can claim it at: https://magicmind.com/STORYTELLERS20

What if the songs artists love the least become the ones fans can't live without? In this episode of the Innovation Storytellers Show, I sit down with Amani Roberts, DJ, professor, author, and creative powerhouse, to explore where real innovation happens in the music industry—beyond technology, beyond distribution, and deep into the creative process itself. Amani takes us behind the scenes of some of the most legendary R&B hits, revealing how experimentation, last-minute decisions, and creative risks have shaped the soundtracks of our lives. From Earth, Wind & Fire collaborating with magician David Copperfield to transform live performances, to Kool & The Gang reinventing their sound to reach #1, we unpack the unexpected ways music evolves. But this conversation goes beyond music. Amani shares lessons on creativity, reinvention, and ownership that apply to any industry—whether you're leading a business, building a brand, or creating something from nothing. We also dive into the business of music today, from the rise of streaming and catalog sales to how artists are navigating a world where music is consumed differently than ever before. If you've ever wondered how collaboration, risk-taking, and even rejection fuel the biggest breakthroughs, not just in music but in innovation at large. This episode is for you.  

What happens when big data meets healthcare innovation? In this episode of the Innovation Storyteller Show, Susan Lindner talks with Tina Posey, CEO of HealthcarePoint, about how data is transforming clinical trials and reshaping healthcare on a global scale. Tina shares her journey into healthcare innovation, sparked by the events of 2020, and how HealthcarePoint's platform is revolutionizing the clinical trial process. By enabling pharmaceutical companies, medical device manufacturers, and healthcare innovators to share critical competency data, HealthcarePoint ensures regulatory compliance and safety in clinical trials. This data-driven approach not only speeds up essential research but also improves patient outcomes by ensuring the right people are in the right roles at the right time. The conversation also explores the importance of diversity, equity, and inclusion in clinical trials, highlighting how FDA mandates are opening doors for previously underrepresented populations. Tina discusses the unique challenges and opportunities that arise when addressing healthcare needs across different regions, emphasizing that innovation must consider cultural and regional differences. One of the most compelling parts of the discussion focuses on stroke care, where HealthcarePoint's solutions have demonstrated the potential to save up to 45 minutes in treatment time—a difference that could mean full recovery instead of permanent disability. This example underscores how every second counts in healthcare and how data and AI are crucial in saving lives.  

The way we power the world hasn't fundamentally changed in decades—until now. In this episode of the Innovation Storyteller Show, I speak with Dr. Moshiel Biton, CEO and co-founder of Addionics, a company reshaping the battery industry with 3D current collector technology. Dr. Biton shares his unconventional path into the battery space, reflecting on how the EV revolution has transformed the perception of energy storage. He explains why the fundamental structure of lithium-ion batteries has remained unchanged for over 30 years and how his company is working to overcome the limitations of existing technology. He discusses the challenges of scaling battery innovation while ensuring new solutions integrate seamlessly into existing production lines. The conversation also explores the hurdles of securing venture capital for hardware-focused startups and why many investors hesitate to back new battery technologies. Dr. Biton describes how Addionics has navigated these challenges by offering a drop-in solution that enhances performance without requiring massive infrastructure changes. Beyond technology, he shares a thought-provoking reflection on the state of the world, envisioning a "peace generator" that could help people recognize the futility of conflict. As the conversation unfolds, it becomes clear that innovation isn't just about advancing technology but about shaping the future in a way that benefits everyone.  

Why do so many groundbreaking ideas stall before they even get started? In this episode of the Innovation Storytellers Podcast, Dr. Stefan Dietrich, Senior Advisor in Innovation and Digital Transformation, exposes the real obstacles that prevent innovation from thriving inside organizations. Dr. Dietrich shares his experiences leading digital transformation at Siemens, AXA, and within startups, revealing the cultural and structural hurdles that slow progress. He discusses how middle management—often referred to as "corporate permafrost"—can be one of the biggest roadblocks to change and why the most successful innovators find ways to bypass bureaucracy and go straight to decision-makers. We also explore the dangers of complacency, the challenge of proving ROI for disruptive ideas, and why companies that resist innovation put themselves at risk of becoming obsolete. Dr. Dietrich shares firsthand stories of pushing bold ideas through corporate resistance, including lessons from the early days of mobile transformation and the critical role of data in shaping decision-making. If you've ever struggled to get leadership buy-in, seen your projects get stuck in endless approval cycles, or been asked to put a visionary idea into an Excel spreadsheet, this episode is for you. Tune in to learn how to navigate corporate innovation, avoid the slow death of great ideas, and build a culture that embraces transformation.  

How do you keep pushing forward when faced with constant setbacks, resistance, or uncertainty? For innovators and leaders, resilience isn't just a nice-to-have—it's essential. But resilience isn't simply enduring; it's about having a plan to navigate challenges and become stronger. In this episode of Innovation Storytellers Show, I sit down with Dr. Marie-Hélène Pelletier, an expert in leadership psychology and the author of The Resilience Plan, to break down what it takes to build resilience in today's fast-changing world. MH has spent decades working with executives, entrepreneurs, and high-performing professionals, helping them cultivate the mental agility to thrive amid shifting business landscapes. We explore why resilience isn't a personality trait—it's a skill that fluctuates over time and can be strengthened with the right strategies. MH shares the foundational elements of resilience, from the science-backed habits that sustain it to the business-inspired frameworks that help leaders apply it effectively. We also dive into why burnout is so prevalent among innovators and why simply pushing through challenges isn't a sustainable solution. Throughout our conversation, MH introduces actionable ways to create a personal Resilience Plan tailored to your unique pressures and priorities. Whether you're leading high-stakes projects, navigating corporate resistance to change, or simply trying to maintain momentum in the face of uncertainty, this episode will give you the tools to build resilience to support your success. If you've ever felt overwhelmed by the pressures of leading change, this conversation is for you. MH's insights will help you survive and thrive, even in challenging environments. Dr. Pelletier is providing all listeners access to free resources.

Innovation is often seen as a function of big ideas and long-term investments, but in today's fast-changing world, organizations must rethink how they approach problem-solving and experimentation. In this episode, I sit down with Shellery Ebron and Annice Kim from RTI International to discuss how one of the world's most respected research organizations is embedding innovation into its culture and operations. RTI International is known for its groundbreaking research in science, health, and public policy. But what sets RTI apart is its commitment to making innovation a core value, not just an occasional initiative. Shellery and Annice share how RTI has shifted its approach, moving away from traditional, multi-year innovation cycles to a more agile, adaptable framework that allows for quicker experimentation and real-world impact. Throughout our conversation, we explore the challenges organizations face when trying to implement innovative ideas. One of the biggest hurdles is inertia—the resistance to change that exists in every industry. Shellery and Annice discuss the importance of storytelling as a tool to overcome resistance, emphasizing that getting buy-in requires painting a vivid picture of the future. Whether talking to business leaders, researchers, or policymakers, framing innovation in a way that speaks to their priorities is key. Another critical aspect of RTI's innovation strategy is breaking down ambitious ideas into smaller, testable projects. Instead of waiting for full funding or a perfect plan, they encourage teams to start with small experiments that confirm key assumptions and build momentum. This step-by-step approach ensures that innovation is not just a one-time effort but a continuous process that drives real change. From embedding innovation into corporate values to fostering a culture where experimentation is encouraged, this episode provides a fascinating look at how RTI International is shaping the future of research and social impact. Whether you're in the public or private sector, there are valuable lessons to be learned from their approach to making innovation a sustainable, organization-wide practice.  

What if risk management wasn't just about avoiding failure but enabling innovation? In this episode of Innovation Storytellers Show, I sit down with Rose Hall, Former SVP, Head of Innovation, Americas at AXA, to explore the critical role of risk management in pushing innovation forward. While most people see risk and innovation as opposing forces, Rose makes a compelling case for why they need to work together to not only mitigate threats but unlock new markets, products, and business models. We dive into why insurance is the safety net beneath some of the world's most significant innovations and how companies like SpaceX navigate complex, multi-layered risks. The risks associated with cutting-edge advancements are more critical than ever, from cyber threats and climate impact to geopolitical challenges. Traditional insurance models are struggling to keep up, and Rose explains why the industry must evolve to remain relevant. The conversation also highlights the challenges of ensuring emerging technologies like artificial intelligence. There isn't a simple insurance product covering AI, but existing policies may address the damage caused by AI failures. This nuance underscores the need for a more dynamic, forward-thinking approach to risk management that can adapt to the unpredictable nature of modern innovation. Another key theme is the power of partnerships. Rose emphasizes that no company can build everything independently, especially in industries where risk and innovation intersect. The real opportunity lies in fostering collaboration between insurers, startups, and large enterprises to create meaningful, scalable solutions. This episode challenges the traditional notion of risk management as a roadblock. Instead, Rose frames it as an essential part of progress. Without strong risk strategies, innovation could stall, leaving businesses unable to take the bold leaps necessary for growth. Tune in to hear how risk and innovation can work hand in hand to shape the future. If you've ever thought of risk as something that slows innovation, this conversation might change your perspective.  

In this episode of the Innovation Storytellers Show, I sit down with Charlie Chappell, Vice President of Innovation, Research & Development at The Hershey Company, to explore what it takes to innovate in one of the world's most beloved brands. Charlie's journey is nothing short of fascinating, from his start in R&D at Kimberly-Clark, earning patents for his work, to shaping iconic brands like Pantene and Old Spice during his time at Procter & Gamble. Now at Hershey, he's leading the charge to bring bold new ideas to life. Charlie opens up about the joys and challenges of innovating in the food and beverage industry, particularly in confectionery. We talk about the creation of Shackalicious, a gummy line launched in collaboration with Shaquille O'Neal, and how Hershey partnered with Shaq to bring his larger-than-life personality into a product that's flying off the shelves. Charlie also dives into the innovator's dilemma—how to embrace change, take risks, and adapt without losing sight of what makes a brand iconic. This conversation is packed with insights on navigating trends, identifying what's meaningful versus fleeting, and having the courage to push boundaries—even when it means some ideas won't work out. If you're curious about how legacy brands like Hershey stay ahead of the curve and continue to bring joy to millions, this episode is for you. Tune in for a sweet discussion filled with inspiration, lessons, and plenty of chocolate. Let's innovate together!  

What does it take to build a seamless connection between the agile world of startups and the structured environments of corporate innovators? In this episode of Innovation Storytellers, I had the pleasure of speaking with Trena Blair, Founder & CEO of FD Global Connections, who brought her extensive expertise to the table in exploring how to bridge these two worlds. Trena shared insights from her book, Decoding Global Growth: How Successful Companies Scale Internationally, a practical guide for startups scaling across borders. We explored the challenges startups face when moving from the prototype stage to becoming a scale-up, emphasizing the critical importance of resilience within leadership teams and the organizations they build. Trena discussed how the leadership skillset must evolve through the business growth lifecycle, shifting from directive approaches to fostering delegation and teamwork—essential elements for navigating the complexities of scaling. We also touched on the cultural dynamics between startups and corporates, a factor that's often overlooked yet can make or break partnerships. Trena highlighted the challenges of cultural misalignment, sharing an unforgettable story of a startup acquired by IBM and its “blue washing” experience—a 300-line checklist for assimilation into the corporate structure. The anecdote serves as a poignant reminder of the delicate balance required to preserve innovation while integrating into a larger organization.   This episode dives deep into the frameworks and strategies needed for startups and corporates to thrive together, including Trena's expert approach to risk management and governance. From assessing a startup's capacity and capability to understanding cultural nuances and market needs, Trena offers invaluable guidance for leaders on both sides of the partnership. What's the secret to maintaining a startup's innovative spirit while embracing the structure of a corporate partnership? Listen to this thought-provoking conversation and share your take!  

Over the holidays, I am reflecting on one of my most downloaded episode of 2024 with my innovation guide and intellectual beacon, Peter Temes.  In this episode, Peter and I journeyed through the intricacies of turning strategies from mere visions into tangible realities. We dissect the critical elements that transform a company's strategy into a compelling narrative driven by morals and values, emphasizing the importance of collective belief and action in achieving success. Our discussion sheds light on the delicate balance between setting ambitious goals and the practical execution that brings them to life, underscoring the significance of establishing clear values and allowing the fruits of success to benefit every layer of an organization, especially its customers. Join us as we delve into how adopting a collaborative rather than a top-down approach can lead to a more inclusive and impactful innovation strategy. We explore the challenges of instilling a culture that embraces change, drawing parallels with the complexities of updating data and computer systems within dynamic, fast-paced environments. Learn how parallel progress paths can be a strategic approach to fostering a forward-thinking and adaptable organizational culture, even in settings resistant to change.

I reflect on my most downloaded episode of 2024 with Louise Agersnap, the Head of WHO Innovation Hub, part of the Digital Health and Innovation Department. We enjoyed a thought-provoking discussion on the transformative initiatives happening at the World Health Organization. With over 20 years of experience in global health development and innovation, Louise brings a wealth of knowledge and insights to the table. The conversation kicks off with a reflection on the global health sector's unique challenges and the critical need for innovative solutions. Recognizing this, WHO is empowering its teams to transition seamlessly from ideation to execution, with a nod to Kevin D'Silva and his team at Ideateplus for their role in fostering a culture of innovation. Louise shares insights into the LEAD program, a groundbreaking initiative at WHO that empowers staff to drive impactful change through ideation, validation, and implementation. With over 250 ideas generated and 40+ projects in the pipeline, the LEAD program exemplifies the power of collaborative innovation in healthcare. The discussion also delves into the role of storytelling in scaling innovation across 194 member states. Louise highlights the Herculean task of communicating and garnering support for innovative ideas globally, offering insights into crafting compelling narratives that inspire collaboration and drive progress. We explore the importance of scalability and sustainability in fostering an innovation culture within WHO. With projects spanning 12 to 18 months, maintaining momentum and ensuring long-term impact are key priorities.  

What does it take to thrive in a world where AI is redefining customer experience and business innovation? On this episode of the Innovation Storytellers Show, I had an incredible conversation with Jim Harris, bestselling author and globally renowned speaker on disruptive innovation, to explore how businesses can adapt to a rapidly evolving future. Jim shared his unique journey, from teaching Stephen Covey's principles to becoming one of the most sought-after voices in AI and innovation. Drawing on decades of experience working with organizations like Walmart, IBM, and Barclays, he reflected on the challenges and opportunities presented by AI. From the democratization of AI tools to their transformative impact on industries, Jim offered deep insights into how companies must rethink their approach to innovation. One of the standout moments from our discussion was Jim's story about a group of mainframe managers who, in 1993, couldn't envision the transformative role of the internet. Fast forward 30 years, and the web is now inseparable from our personal and professional lives. This raises an essential question: How quickly can businesses recognize that the rules of the game have changed, and how do they facilitate the transition to what's next? We also tackled the emotional and practical aspects of AI adoption. With two-thirds of Americans expressing fear about AI, Jim emphasized the importance of education, adaptability, and understanding AI's potential to empower, rather than replace, human capabilities. He also highlighted the importance of continuous learning, citing the World Economic Forum's findings that workers need an additional 20 days of training annually to keep pace with technological advancements.  

What role do trust, cultural understanding, and collaboration play in global innovation? In this episode of the Innovation Storytellers Show, I sit down with Gökhan Doran, Division VP and General Manager at Corning International, to uncover the keys to navigating the complexities of international manufacturing and partnerships.  From Brazil to Nigeria, Japan to India, Gökhan shares his journey of building diverse, value-driven collaborations that blend Corning's innovation in glass science with local expertise and creativity. Together, we explore the human resistance to change, the importance of breaking down comfort zones, and the philosophical insights that guide Gökhan's leadership style. Drawing inspiration from Plato, Gökhan discusses how curiosity, discipline, and a willingness to climb the metaphorical wall of fear have shaped his career and approach to partnerships. We also dive into the challenges and opportunities of operating in a global marketplace, from fostering trust in cross-cultural collaborations to ensuring alignment on core values. Gökhan highlights how these synergies drive innovation and long-term growth, transforming partnerships into powerful engines for progress. Whether you're leading a global team or looking to expand your business internationally, this conversation offers actionable insights into the art and science of collaboration, innovation, and leadership in a fast-changing world.  

On this episode of Innovation Storytellers Show, I'm joined by Bobbie Carlton, an award-winning marketing, PR, and social media professional who is transforming the way we think about public speaking, storytelling, and women's visibility in innovation. As the founder of Carlton PR & Marketing, Mass Innovation Nights, and Innovation Women, Bobbie has dedicated her career to breaking barriers and creating platforms that amplify diverse voices. In our conversation, Bobbie shared her fascinating journey from broadcasting to global PR at Cognos and her transition into entrepreneurship. She revealed her passion for storytelling as a catalyst for innovation and her mission to eliminate the all-too-common “manels” (all-male panels) that dominate tech and innovation conferences.  Through Innovation Women, she's redefined public speaking as a tool for visibility and career advancement, positioning it as a gateway for women to claim leadership roles, board positions, and career-changing opportunities. Bobbie also unpacked the art of memorable storytelling, emphasizing the power of refrains and structure in capturing an audience's attention. She spoke candidly about the common mistakes speakers make, such as telling overly lengthy or irrelevant stories, and offered actionable advice to start stories closer to their conclusion to maintain impact and clarity. We also reflected on our shared roots in PR, reminiscing about the clip books and envelope-stuffing days that shaped our understanding of the evolving communication landscape. This conversation is a masterclass in using storytelling as a tool for innovation and a reminder of the importance of making stages more inclusive. How are you using storytelling to spark innovation and amplify voices in your field? Share your thoughts after tuning in!  

Have you ever wondered what it takes to use creativity to drive global change? In this episode of the Innovation Storyteller Show, I had the absolute pleasure of speaking with AY Young, CEO and flagship artist of the Battery Tour. AY is not your average musician—he's redefining how we think about performance, energy, and sustainability. As someone named one of the UN's 17 Youth Leaders, AY has taken on the ambitious challenge of aligning his music with the United Nations' 17 Sustainable Development Goals (SDGs). Through his Battery Tour, he's powered over 950 concerts globally using renewable energy while inspiring communities and corporations like General Motors and Samsung to get involved.   Our conversation dives into AY's journey, from his early inspiration watching his parents transform their Kansas City neighborhood block by block to his innovative approach to creating music that powers real change. We also explore his groundbreaking Project 17, an album featuring one song for each of the SDGs, created in collaboration with some of the world's top artists. This isn't just a story about music; it's about how each of us can be an outlet for change. Tune in to hear AY's incredible journey, the obstacles he's faced, and how he's building a movement that bridges music, sustainability, and innovation.  

In this episode of the Innovation Storytellers Show, I sit down with Dr. Mark van Rijmenam, a Strategic Futurist and Global Keynote Speaker known for his expertise in emerging technologies like AI, blockchain, and the metaverse. Mark and I first connected at the Global Speakers Federation Conference in Bali, where his keynote on digital transformation and the accelerating pace of AI left a lasting impression.  We kick off our conversation by diving into the rapid evolution of AI and why businesses must adapt swiftly to harness its full potential. Mark explains how tools like Generative AI can drive creativity and productivity, but he also warns that if we aren't ready to integrate these innovations, we risk falling behind. As the conversation progresses, Mark shares his thoughts on the rise of agentic AI, where intelligent agents collaborate autonomously — a development that's pushing the boundaries of what AI can achieve today. However,  it's not just about AI. Mark sheds light on the untapped potential of blockchain, a technology often misunderstood as just the backbone of cryptocurrencies. He paints a picture of blockchain as the “plumbing” of the future internet, capable of enabling secure, transparent data sharing without compromising control. For Mark, it's time to move beyond crypto-skepticism and see blockchain as a tool for building trust and collaboration across industries. Our discussion takes a fascinating turn as we explore the role of education in this era of exponential change. Mark is candid about his frustrations with our outdated educational systems, which still mirror methods from centuries ago. He argues for a fundamental shift, one that embraces technology and focuses on fostering adaptability and resilience over rote learning. Whether you're an executive, an innovator, or an educator, this episode is packed with actionable insights on how to leverage AI and emerging technologies to stay ahead of the curve. Are you prepared for the exponential pace of change, or will you risk being left behind?  

What if the most groundbreaking solutions weren't waiting within your organization's walls but scattered across industries, continents, and disciplines, just waiting to be tapped? In this episode, I sit down with Kyle Basler-Reeder, ExxonMobil's Global Open Innovation Lead, to discuss how he's redefined problem-solving for one of the world's largest energy companies. Kyle shares his unique journey from his early days as a 15-year-old aspiring entrepreneur to spearheading a program that searches far and wide for fresh perspectives on complex challenges. He dives into the methods and philosophies behind ExxonMobil's open innovation framework, a system he's crafted to harness creativity from diverse fields like agriculture, aerospace, and even pharmaceuticals. Kyle introduces us to what he calls “Level Seven” of open innovation, where ExxonMobil looks to industries far beyond its own, bringing in insights from unexpected sources to tackle persistent and “stubborn” problems. He also reveals the fascinating world of “all-star solvers”—the polymaths who thrive on solving radically different challenges and who bring a Da Vinci-like approach to crowdsourced solutions. Listen in as Kyle demystifies the path to open innovation, shares strategies for overcoming internal resistance, and highlights why bringing in “outside minds” has been transformative for ExxonMobil's innovation journey. Whether you're looking to jumpstart innovation or tackle longstanding challenges in your own organization, this episode offers practical insights on expanding beyond the familiar and embracing a truly global approach to problem-solving.  

In this episode of Innovation Storytellers, I sit down with Yaron Flint, author, and seasoned innovation strategist, to explore what it truly takes to drive long-term innovation in today's dynamic environment. As someone with deep experience spanning automotive, smart materials, environmental, and construction tech, Yaron brings a wealth of insights into how to make innovation strategies a reality within established organizations. Yaron argues that no innovation effort can thrive without a champion at the helm—a dedicated advocate who navigates complexities galvanizes support, and keeps the momentum alive. This champion, he explains, must be willing to take calculated risks, champion the cause, and turn passive stakeholders into active supporters. Yaron shares stories from his career on how internal champions, equipped with strategic storytelling and persistence, have driven breakthrough success and garnered buy-in even when facing resistance. We also touch on Yaron's recent achievements, including projects that bridged technologies from unrelated industries to achieve new solutions, like his award-winning environmental project in manufacturing. Yaron provides a glimpse into his methodology for forging partnerships and cross-sector collaborations, emphasizing that a genuine partnership is an ongoing commitment to learning and evolving together. As we dive into his book, Innovative Business Development: Implementing Transformation from Within, Yaron offers practical tools for leaders looking to adopt and sustain innovation across sectors, no matter the challenges. Tune in to discover why having a champion is essential and learn how cross-cultural and cross-sector experiences can be leveraged to foster innovation that is as profitable as it is transformative. Is your organization ready to make the leap? Listen now and share your thoughts on what it takes to turn innovative ideas into organizational wins.  

In today's episode of Innovation Storytellers, I'm excited to host Rob Majteles, Board Member in Residence at MACH49, to explore the powerful influence of impact frameworks on innovation.  During our enlightening conversation, Rob shares an inspiring example of a global agricultural company that has radically shifted its business model to embed sustainability into its core operations. This shift involves a comprehensive reevaluation of their impact on carbon emissions and biodiversity, representing a profound change from their historical reliance on fossil fuels. The company is not only adjusting to new market realities but is also setting a benchmark in the industry for integrating climate and sustainability considerations into every facet of its business. This involves complex risk analyses and a strategic overhaul that aims to generate value-added revenue through sustainable practices. Rob emphasizes the importance of viewing impact not just as an external obligation but as a crucial component of internal corporate strategy. By meticulously defining, aligning, and executing impact through detailed strategic roadmaps, companies can navigate the complexities of modern markets and unlock substantial opportunities for growth and innovation. Our discussion delves deep into how these frameworks can be a catalyst for significant organizational change, enabling companies to thrive in an increasingly conscientious business environment. Join us as we unpack these themes and more, understanding how true innovation often begins with rethinking how we measure and implement impact at every level of business.  

What role does innovation play in the federal government, especially when it comes to healthcare? On this episode of Innovation Storytellers, we take a deep dive into the innovation happening at the Veterans Health Administration (VHA) with Allison Amrhein, Director of the VHA Innovators Network. Allison brings us behind the scenes, sharing how the VA empowers frontline employees and veterans to identify problems and collaborate on solutions that impact real lives. It's not about fancy tech—it's about solving everyday challenges. From building a sense of community among employees to fostering a culture of human-centered design, the VA is showing how innovation can happen anywhere, even in the most traditional environments. During our conversation, Allison explains how the VA focuses on identifying problems before jumping to solutions—a mindset that has transformed how healthcare providers and veterans innovate together. We also explore the VA's Greenhouse Initiative, a program that connects industry and entrepreneurs with the VA to shape products not yet on the market.  

In this episode, David Schatsky, a retired Research & Innovation Executive from Deloitte, shares his profound insights on leveraging narrative to champion big ideas and foster widespread adoption of innovative technologies. His experience at Deloitte, designing and leading cutting-edge research programs and creating an acclaimed online course in artificial intelligence, has positioned him as a luminary in translating complex innovations into actionable strategies. David dives into the challenges that often accompany climate tech solutions—ranging from skepticism about climate change to the intricacies of corporate buy-in. He elaborates on the methodology employed by Deloitte's futurists to identify viable commercial opportunities, emphasizing the critical role of open innovation and strategic storytelling in overcoming these hurdles. During our conversation, David discusses his pivotal role in launching a climate tech advisory service at Deloitte. This initiative aimed to fill a crucial gap in professional services, extending beyond basic compliance and reporting to actively facilitate emissions reductions through advanced technologies like carbon capture, energy storage, and sustainable production methods. We explore how David and his team developed a comprehensive taxonomy of climate technologies to aid clients in understanding and navigating this complex field. This taxonomy, covering hundreds of technologies and innovators, serves as a foundational tool for technology scouting, techno-economic analysis, and facilitating partnerships that drive meaningful environmental impact. Tune in to learn how storytelling can not only convey the urgency and feasibility of embracing climate tech but also inspire corporate leaders and innovators to invest in solutions that can shape a sustainable future.  

In this episode of the Innovation Storyteller Show, I sit down with Alex Trotta, Product Owner at Moody's, who brings over 14 years of experience working at some of the most influential financial institutions in the world, including Citibank, MasterCard, and Goldman Sachs. Our conversation dives deep into how organizations, both large and small, can introduce innovation in a way that creates real impact and lasting value. One of the most important takeaways from Alex's journey is the need to focus innovation efforts. Too often, businesses launch multiple initiatives at once—corporate ventures, accelerators, hackathons—and fail to give any one of them the attention, funding, or time they need to grow. According to Alex, innovation needs to be strategically aligned with company-wide goals, rather than being siloed off in a separate department. A key theme in our discussion is the concept of creating a "halo effect" around innovation. Alex explains how aligning innovation with influential figures or well-known brands can generate excitement and support within the organization. By building this halo effect, internal teams are more likely to rally behind innovative projects, elevating their own profiles within the company while driving real results. One of the most powerful insights Alex shares is the importance of data-driven decision-making in innovation. It's not enough to simply have a good idea. You need the data to back it up. Alex emphasizes that using tools already in place—such as Salesforce, Jira, or ServiceNow—can accelerate the feedback loop and ensure that the decisions being made align with customer needs. Without this data, even the best ideas can fall flat when presented to leadership. Another crucial point Alex makes is the need for metrics. Whether you are pursuing a new product, process improvement, or business model innovation, having clear metrics allows you to assess whether to continue on your current path or pivot in a new direction. He advises innovators to not only measure success but also to be prepared to present the value of failure to leadership. Failure isn't the end; it's often where the most valuable lessons are learned. Throughout our conversation, Alex touches on the challenges of innovation within large organizations, particularly when it comes to securing ongoing funding and support. He argues that when innovation is viewed as a company-wide focus, rather than just the responsibility of a specific team, it has a better chance of surviving budget cuts during tough times. Ultimately, this episode is filled with practical advice for anyone working in corporate innovation. Whether you are at the beginning stages of an innovation initiative or trying to scale it within a large organization, Alex's insights provide a roadmap for creating a more focused, data-driven approach that drives real value.  

In this episode of the Innovation Storytellers Show, I explore the intricate world of healthcare innovation with Robin Goldsmith, Global Lead of Health Innovation & Strategy at Verizon Business. As the healthcare industry undergoes a seismic shift, Robin sheds light on the importance of investing in new technologies that deliver long-term benefits, especially when faced with tight margins and staff shortages. We discuss the critical role of storytelling in communicating the value of technology to healthcare providers. Robin emphasizes that solutions must resonate with their unique challenges and enhance the patient experience. It's not just about technology for its own sake; it's about understanding how these innovations can transform everyday operations for doctors, nurses, and patients alike. With advancements in AI, 5G, and secure networks, we examine the potential for real-time data accessibility and improved patient outcomes. Robin shares insights from his extensive experience in health data analytics and digital transformation, highlighting the importance of practical use cases that demonstrate the tangible benefits of new technologies. Additionally, we touch on the frustrations that many healthcare professionals face when integrating technology into their workflows and how understanding their needs is crucial for fostering acceptance and encouraging innovation. Join us as we explore how Verizon is helping shape a healthier innovation story for both doctors and patients, paving the way for a more connected and efficient healthcare ecosystem. Don't miss this enlightening discussion about the future of healthcare and the exciting technologies that will drive it forward!  

How do we turn complex problems into simple, innovative solutions that drive real-world impact? In this episode of the Innovation Storyteller Show, I sit down with Joe Salesky, the Founder and CEO of Fixing.World, to explore the art of innovation and storytelling in a rapidly changing business landscape. Joe, a seasoned Silicon Valley entrepreneur and inventor, brings over 40 years of experience in leading diverse teams to create transformative solutions on a global scale. Throughout our conversation, Joe shares his insights on how technology—ranging from AI to digital books—can revolutionize industries, with a particular focus on improving early childhood education. We dive into the trillion-book challenge, discussing how digital distribution can help bridge the gap for millions of children worldwide who lack access to books, addressing both cognitive development and social inequity. Joe also talks about the importance of delivering simple solutions to hard problems, emphasizing the need for quick, effective proofs of value to overcome organizational inertia. We explore how trust, empathy, and diverse teams are crucial in driving innovation and building lasting brand engagement in today's noisy market. Join us as we uncover how to leverage innovation and storytelling to make the impossible possible, and how these principles can be applied to your own business challenges. How do you make complex ideas simple and impactful? Let's dive in and find out together.  

In the latest episode of the Innovation Storytellers Show, Susan Lindner engages in a compelling conversation with Mike Todasco, a distinguished figure in the tech world and former member of the original PayPal team. Mike brings a wealth of experience and insight into the discussion, shedding light on how innovation has shaped his career and continues to influence the tech landscape. Their conversation traverses Mike's transformative journey from PayPal to his current role as an AI expert, highlighting the pivotal role of innovation in both personal and professional contexts. Mike elaborates on the nuances of patents and the evolution of mobile technology, emphasizing the importance of storytelling in driving innovation. One of the standout topics is the impact of artificial intelligence across various fields. Mike explores how AI is revolutionizing ideation, healthcare, and voting while stressing the need for organizations to learn from past failures and cultivate a culture of risk and creativity. He also discusses the concept of decoupling rewards from results, drawing on insights from the poker player mindset, and how this approach can reshape our understanding of success and failure in innovation.  

In this episode of Innovation Storytellers Show, I'm joined by two pioneers in telematics—Hari Balakrishnan, Co-Founder and CTO, and Bill Powers, Co-Founder and CEO of Cambridge Mobile Telematics (CMT). Together, they've built the world's largest telematics service provider, measuring and protecting over 40 million drivers globally. Throughout our conversation, Hari and Bill take us inside the early days of CMT, where intuition and belief were at the core of their efforts, long before they had data to rely on. They describe how their approach to telematics evolved, blending visionary thinking with real-time data to enhance driver safety, lower insurance costs, and provide critical insights into driving behavior. From crash detection to influencing insurance premiums, CMT's work is driving major transformations in how we approach road safety. We also explore the human side of building an innovative company. Bill emphasizes the importance of listening to feedback, even when it comes as a "no," and Hari reflects on how learning from negative feedback was crucial in identifying the right partners. They share how their partnership with SoftBank helped fuel CMT's growth, with investors who believed in their long-term vision for safer roads through technology. Whether you're fascinated by the future of telematics, or curious about the journey of a startup that achieved unicorn status, this episode offers insights into how CMT is using technology to create a safer, more connected world. Tune in to hear their inspiring story of resilience, adaptability, and groundbreaking innovation.  

In this episode of the Innovation Storytellers Podcast, I had the pleasure of sitting down with Edwin Garcia, Partner & General Manager at RedBox Innovation US. Edwin and I explored the profound ways in which creativity and innovation can be supercharged through immersive experiences. RedBox takes a distinctive approach to fostering creativity with their "inspiration excursions." These are not just typical travel experiences; they're carefully curated journeys to locations around the world designed to deeply engage participants with new environments and ideas. Whether it's the bustling streets of New York or the rich coffee culture of Tokyo, Edwin explains how these excursions transform inspiration into actionable ideas by immersing individuals in sensory-rich experiences. We also tackled the complexities of innovation, particularly how to measure the outcomes of inspiration services. Edwin discussed how companies innovate for two main reasons: purpose and panic. He emphasized that during challenging times, like the current climate where traditional venues are facing reduced attendance, investing in innovation can be crucial for recovery and long-term success. Drawing on historical examples, Edwin highlighted how Howard Schultz revitalized Starbucks by returning to its core values, demonstrating the balance between exploring new ideas and honing existing strengths. Finally, Edwin shared practical strategies for enhancing creativity, including the "perspective change" exercise and empathy mapping. These tools encourage looking at problems from multiple angles and deeply understanding different perspectives, which can lead to more innovative solutions.  

In this episode, we're discussing the future of innovation management with Joanne Hyland, President of rInnovation Group. Joanne brings a wealth of experience and insight into how organizations can develop and sustain effective innovation management systems.  We discuss the evolving landscape of innovation—from incremental improvements to breakthrough advancements—and the crucial role that standards and processes play in supporting these efforts. Joanne sheds light on how important it is to build a robust innovation management system that can withstand the test of time and adapt to changing needs of ever varying innovations. We discuss how building an innovation management system that stands the test of time involves understanding your organization's context, capacity, and culture and integrating these elements into a cohesive strategy. However, it's not all about theory. Joanne also addresses a common challenge: the tendency to cling to the status quo. She shares her own experiences with change and offers valuable advice on fostering a culture that's not just accepting but enthusiastic about transformation. If you're curious about how to implement a successful innovation management strategy or if your organization struggles with change resistance, this episode is a must-listen. Tune in for actionable insights and inspiring perspectives from one of the field's leading experts.

Could your organization benefit from a new approach to innovation? In today's episode of Innovation Storytellers, Benjamin Atkinson, Director of Innovation at CNA Insurance, discusses transforming theoretical innovation into actionable strategies.  Benjamin shares his pivotal transition into innovation, sparked by early experiences where he managed a highly specialized R&D team without being the technical expert. This challenge led him to realize the power of enabling smart people to accomplish things beyond their imagination through well-designed processes and supportive tools. After introducing us to the Kirton Adaption-Innovation theory we also explore the concept of "death threats" from Eureka Ranch. This technique engages critical thinkers early in the innovation process to refine and validate new ideas effectively, avoiding the common pitfalls of groupthink and premature consensus. We also touch on Benjamin's insights into risk management and his application of lessons from Clayton Christensen's Innovator's Dilemma. The conversation dives into how these experiences have shaped his current role at CNA, guiding executive leadership in navigating complex problems with innovative solutions. Benjamin's stories of innovation at Toyota further illuminate the shift from technology-driven to problem-centric innovation strategies. Through this lens, he emphasizes the importance of positioning the right people in the right roles, akin to assembling a top-tier sports team where each player intuitively knows their part in a well-coordinated play. This episode is a must-listen for anyone looking to foster an environment where innovation thrives through structured yet flexible processes. Join us to understand how you can equip your team to turn groundbreaking ideas into practical, scalable solutions.  

In this episode, I am going to take you on a fascinating journey into the subconscious realm of our minds, exploring the science of fluid thinking and subconscious success with renowned cognitive scientist, Phillip Campbell.  Phillip is not only an expert in cognitive science and an executive brain coach but also the author of the enlightening book "Brain Habits". He is the CEO of enigmaFIT, a globally recognized brain coaching company, that aids individuals in tapping into their subconscious minds to improve their innovative thinking and problem-solving skills.  We will learn more about the four pillars of Phillip's approach, notably, the Controlling Attention Pillar and the Complex Problem-Solving Pillar. Phillip shares his expertise on the intersection of cognitive science, subconscious habits, and how we can harness these facets for personal growth and success.  This conversation uncovers the intricacies of fluid thinking, a concept deeply intertwined with our capacity to adapt, innovate, and encounter novel problems. Phillip also sheds light on the neuroscience of midlife crisis and the shift in thinking patterns that can lead to transformative life decisions, explaining how such changes can literally recode our brains.  For those curious about their own ability to focus and want to explore their level of distractibility, Phillip offers a complimentary Focused Thinking assessment. This tool provides powerful insights and sets the foundation for your personal journey towards enhanced subconscious success.  Tune in and explore the science behind our subconscious success, learn about innovative thinking, and get ready to embark on a journey of personal growth. 

I sat down with Melora Zaner, the Chief Design Officer at TIAA, to discuss the often-overlooked value of incremental innovation and the transformative power of design in addressing pressing societal challenges like retirement.  Our conversation starts with an urgent issue that many are facing—the retirement crisis in America. We discuss the alarming statistics indicating that 40% of Americans are on track to run out of money in their retirement years. Melora offers an intriguing alternative by asking, "What if we shift our thinking from 'retirement planning' to 'longevity planning'?" This approach puts the focus on sustained income, healthcare provisions, and overall quality of life, rather than just a lump sum that may or may not last a lifetime. Innovation doesn't have to be grandiose to be impactful, as Melora eloquently points out. The episode delves into the concept of 'breadcrumbing,' a term Melora uses to describe the art of celebrating small, incremental changes that lead toward a significant shift. These small steps, often overlooked in the constant quest for disruptive change, can offer customers stepping stones, helping them see a future where their needs and concerns are addressed. We also discuss the importance of storytelling in the journey of innovation. How do you narrate a story that balances the celebration of small victories with the drive toward grand visions? The idea is to offer manageable steps, or breadcrumbs, to make the journey less daunting and more rewarding for both customers and organizations. These incremental changes shouldn't be underestimated; they often result in exponential gains over time, especially when they address specific customer pain points. Finally, Melora shares insights into getting internal stakeholders on board with innovation. She emphasizes that incremental wins can build confidence internally and set the stage for bigger, more disruptive changes in the long run. Tune into this episode of Innovation Storytellers Show to explore the power of incremental innovation and design-led thinking in transforming how we approach complex challenges, from the retirement crisis to customer engagement and internal alignment. Because sometimes, the biggest changes start with the smallest steps. Don't miss this enlightening discussion, full of actionable insights and thought-provoking concepts that challenge the status quo.

Join Dr. Judith Tumusiime, federal grants manager at the Cambridge Community Development Department, on the Innovation Storytellers Show, who shares her unique insights into revitalizing urban areas through innovation. She also highlights the importance of involving all players - government, private sector, and the community - in developing sustainable and self-sustaining innovations.  We explore how putting people at the center of innovation can lead to more successful and impactful outcomes. Everyone has a stake in creating a more sustainable future, from employees and customers to local communities and government regulators. We'll discuss why this collaboration is crucial for identifying and implementing effective solutions. We also take a closer look at the role of corporations in sustainability when it comes to the issue of plastic waste. Judith shares her insights on the challenges of finding sustainable solutions for plastic bottles and how working with companies like Coca-Cola and Pepsi can be a crucial factor in creating change. Listen to this inspiring conversation about working together to create a more sustainable, people-centered future.

On this week's edition of Innovation Storytellers join us on our journey to re-imagine healthcare with Jennifer Lo, Senior Director of Design at IDEO. Discover how they are revolutionizing healthcare by utilizing lean thinking and human-centered design principles. In addition, get insights into IDEO's unique approach to problem-solving, where they involve patients and break down barriers to create solutions that truly make a difference.  From creating inclusive designs to driving sustainable growth, listen to how IDEO is leading the charge for a better future for all. Don't miss out on this opportunity to learn from the experts and discover how design can make a meaningful impact on our lives.

In this week's episode of the Innovation Storytellers Show, I'm joined by Bronwyn Dorrofield, Director of the Innovation Academy at Sage. Bronwyn, who initially carved her niche in product marketing, is now pioneering innovative learning solutions that integrate cross-functional collaboration across Sage. Her journey underscores a profound dedication to fostering a culture where experimentation and innovation flourish. Together, we explore how the Innovation Academy was conceived and developed in response to the diverse needs within Sage. Bronwyn shares the genesis of the academy, starting from a grassroots movement by passionate volunteers eager to make a difference. This community of innovators gradually transformed into a formal academy, focusing on practical and continuous innovation, driven by real-world problems and solutions. We discuss the unique learning spaces created within the academy, which spotlight innovation and encourage learning from both successes and setbacks. These spaces are not just about transferring knowledge but are designed to deeply engage participants and encourage them to apply what they've learned in practical, impactful ways. Bronwyn also delves into the broader impacts of the academy, including its integration into Sage's main learning and development framework and how it supports employees across various functions with essential skills, from perfecting pitches to mastering empathetic customer engagements. Join us to hear how Sage's Innovation Academy is creating innovators and leaders equipped to drive change and inspire a culture of continuous improvement and innovation. How does your organization integrate innovation into daily operations? We'd love to hear your thoughts.  

Are you ready to explore how digital advancements reshape industries and create new business opportunities? In this exciting episode of the Innovation Storytellers Show, I sat down with Robert C. Wolcott, Cofounder of The World Innovation Network (TWIN Global), and Kaihan Krippendorff, Founder of Outthinker Networks, to discuss their groundbreaking new book, "Proximity: How PROXIMITY is the New Digital Strategy All Innovators Need to Know." In our conversation, we delve into the concept of proximity and its profound impact on various sectors, including healthcare, agriculture, and transportation. Rob and Kaihan reveal how digital technology is pushing the production and provision of value closer to the moment of actual demand, thereby challenging traditional business models and supply chains. From the immediacy of 3D printing to the strategic possibilities of health monitoring devices and AI, we uncover how proximity is transforming our world. Rob shares fascinating insights on the strategic shift towards "anything, anywhere, anytime," emphasizing both the opportunities and challenges this new approach brings. Meanwhile, Kaihan illustrates the practical applications of proximity with real-world examples, such as the Coca-Cola Freestyle machine and on-demand pharmaceuticals, showcasing how proximity is already changing the game.  

Have you ever wondered how tradition and modern science blend to create the perfect whisky? In this captivating episode of Innovation Storytellers Show, host Susan Lindner sits down with Aimée Morrison, Diageo's Master Blender, to explore the fascinating intersection of history, innovation, and cutting-edge technology in the Scotch whisky industry. Aimée shares her inspiring journey from falling in love with whisky and analytical science during her university days to becoming a key figure at Diageo. She discusses the groundbreaking Smoke DNAi project, which leverages custom algorithms to interpret complex data from the whisky maturation process, opening up a realm of possibilities for creating new flavor profiles. Focusing on the reopening of the Port Ellen distillery, Aimée highlights how Diageo is pushing the boundaries of experimentation, blending tradition with technology to ensure the quality and innovation of its whiskies. She passionately explains, "This is just the beginning for us at Portel. From the new make to the mature, the opportunities for experimentation are endless, and I'm thrilled to be part of this journey." In this episode, you'll also discover the potential of digital twins in various fields and how Diageo uses these innovations to complement the art of whisky blending. Aimée emphasizes, "At the end of the day, a human nose is our greatest tool. While digital techniques like gas chromatography enhance our understanding, they can't replicate the sensitivity and descriptive analysis a human can provide." Join us to explore the exciting future of whisky and the incredible potential of Smoke DNAi, and learn how to taste whisky from a master herself best. Aimée's journey and insights offer a unique perspective on the seamless blend of tradition and science driving whisky innovation.  

How do you push the boundaries of innovation marketing in one of the most high-tech industries in the world? In this episode of the Innovation Storytellers Show, we dive into this question with two remarkable guests from Airbus: Mina Bastawros, VP of Creative and Digital Marketing, and Florent Petteni, Head of A220 & A320 Family Product Marketing. Join us as Mina and Florent share their insights on how Airbus is leading the way in innovation marketing. From embracing digital transformation to tailoring narratives that resonate with diverse audiences, they reveal the strategies that have propelled Airbus to the forefront of the aviation industry. Mina discusses the pivotal shift towards digital interactions that began seven years ago, enabling Airbus to communicate more effectively with stakeholders and attract top talent from around the globe. He emphasizes the importance of understanding your audience's needs and interests, a principle that modern marketers can relate to deeply. Florent sheds light on the art of simplifying complex problems for broader audience engagement. He explains how Airbus, despite its high-tech and engineering-centric nature, has mastered the balance between maintaining technical depth and making innovations accessible and inspiring. Through real-world examples, including a compelling sales campaign tailored to an Asian airline's visionary owner, our guests illustrate the power of empathy mapping, persona development, and storytelling in driving successful marketing initiatives. Tune in to learn how Airbus continues to challenge the status quo, innovate its marketing approaches, and connect with audiences worldwide. This episode is packed with valuable lessons for anyone involved in innovation, marketing, or the intersection of both.  

This week, I'm thrilled to be joined by Maarten van Kroonenburg from the Netherlands. Maarten is the visionary behind BW Ventures, and if you're not familiar with it yet, you will be soon. As CEO, he's on a mission to revolutionize small businesses by crafting resilient and scalable models.  Drawing from his entrepreneurial journey, Maarten leads with a unique blend of strategic insight and practical wisdom. At BW Ventures, he champions structured, customer-centric approaches to innovation, empowering companies to navigate future challenges with confidence. Under Maarten's leadership, innovation meets pragmatism, driving success through informed decisions and enduring strategies. In this episode, Maarten shares his thoughts on the evolving landscape of innovation. He discusses the generational differences in how we approach business models and the importance of maintaining a balance between value creation and sound business practices. Maarten emphasizes the game-changing potential of AI, comparing its impact to that of the smartphone, which revolutionized our daily lives by putting powerful technology in our pockets. We also delve into the nitty-gritty of ideation. Maarten believes that spending too much time in the ideation phase can cloud your judgment. Instead, he advocates for quickly jotting down initial ideas and focusing on understanding the core problems and needs they address. This approach, he argues, turns the decision-making process into an emotional connection with customers, where the real magic happens. Whether you're a seasoned innovator or just starting out, Maarten's insights offer valuable lessons on how to navigate the complexities of today's business world. Join us as we explore how Millennial innovators like Maarten are changing the game, and why AI might just be the defining innovation of our generation.  

What if the secret ingredient to startup success isn't just what or how, but when? This week on the Innovation Storytellers Show, we're joined by Paul Orlando, a seasoned entrepreneur and the brain behind four international startup accelerators. Paul is not only a professor of entrepreneurship at the University of Southern California but also the author of the thought-provoking book "Why Now: How Good Timing Makes Great Products." In our discussion, Paul dives into the often-neglected aspect of timing in business ventures. With a background that spans continents and industries, he shares unique insights on how timing influences the success or failure of products and innovations. From technological shifts and regulatory changes to societal crises, understanding the timing landscape is crucial for any business leader. Paul doesn't just stop at theory; he offers practical frameworks and methodologies developed from years of leading innovation labs and accelerators. These tools help entrepreneurs analyze their market position, assess potential risks, and decide if the moment is ripe for their ventures—or if patience might prove more prudent. Highlighting a compelling case study of YouTube's launch and acquisition by Google, Paul illustrates the strategic mastery of timing. But perhaps even more intriguingly, he revisits the timeless strategy of being the "picks and shovels" provider in a gold rush, drawing lessons from historical figures like Levi Strauss, whose adaptability turned a practical product into a global fashion staple. Whether you're at the helm of a startup, involved in product development, or leading a corporate innovation lab, this episode is a treasure trove of strategies to ensure your initiatives hit the market at just the right time. Tune in to uncover how you can harness the power of timing to drive your projects to success. What timing drivers have you identified in your industry, and how have they shaped your business decisions? Join the conversation and share your experiences with us!  

  What does innovation look like in the oil and gas industry, particularly in the midstream sector? In this episode of Innovation Storytellers Show, Susan Lindner introduces Dr. Mariah Judd, the Director of Innovation at Colonial Pipeline Company, to explore this intriguing question. Dr. Judd delves into the vital role Colonial Pipeline plays as a key national infrastructure, supplying fuel to millions of Americans. She emphasizes the company's commitment to future energy needs through innovation. With a rich background stemming from her Ph.D. at Purdue University and experience in alternative energy and energy transition, Dr. Judd brings a wealth of knowledge to the conversation. She discusses the concept of 'midstream' in the oil industry, highlighting Colonial's efforts to enhance efficiency, optimization, and safety. From innovative leak detection and prevention technologies to ambitious projects in carbon capture and reduced emissions, Colonial Pipeline is paving the way for a sustainable energy future. Dr. Judd also shares insights on fostering a culture of innovation within large organizations. By adopting a human-centric approach, Colonial encourages employees to embrace an innovative mindset, supporting continuous improvement and breakthrough thinking. This agile, open-minded strategy aligns innovation efforts with the company's strategic goals, enabling purposeful progress without rigid preconceptions. Join us as we explore the complexities and opportunities of midstream innovation and discover how Colonial Pipeline is positioning itself at the forefront of energy transformation.