Podcasts about Genesys

We find Vad and Keydra having to find the now missing coach as well as finding Isazel who has disappeared in the company of her ex girlfriend of questionable intent. Andarta Yendall as the GM Joy is playing Keydra Javik and can be found on Twitch.tv/joyfullyme2 Erica is playing Norin Gremian and can be found … Continue reading "The Hard Road – The Man in The Back"

“Our approach is simple: remove the PII from the data stream, and you don't have to worry about compliance,” said Bill Placke, President, Americas at SecurePII. At WebexOne in San Diego, Doug Green, Publisher of Technology Reseller News, spoke with Jason Thals, COO of BroadSource, and Placke of SecurePII about their finalist recognition in Cisco's Dynamic Duo competition. The joint solution, built on Cisco Webex Contact Center, is designed to unlock AI's potential by enabling enterprises to leverage large language models without exposing sensitive personal data. SecurePII's flagship product, SecureCall, was purpose-built for Webex (and also available on Genesys) to deliver PCI compliance while removing personally identifiable information from voice interactions. This enables organizations to deploy AI and agentic automation confidently, without the regulatory risk tied to data privacy laws across the U.S., GDPR, and beyond. Thals emphasized BroadSource's role in delivering services that complement CCaaS and UCaaS platforms globally, while Placke framed the opportunity for Cisco partners: “This is a super easy bolt-on, available in the Webex App Hub. Customers can be up and running in 30 minutes and compliant.” The collaboration, already proven with a government-regulated client in Australia, is industry-agnostic and scalable from small deployments to 50,000+ users. For Cisco resellers, it represents a powerful, sticky service that integrates seamlessly into channel models while helping enterprises stay compliant as they modernize customer engagement. Learn more at BroadSource and SecurePII.

Paul and Alec dive in deep with the new Yu-Gi-Oh Genesys format, and our review of the Sony State of Play!

Welcome back to the Alt Goes Mainstream podcast.Today's episode is with two executives who have helped to build one of the industry's leading alternative asset managers.In Permira Part 2, Brian Ruder joins his Co-Managing Partner and Co-CEO Dipan Patel in Permira's London office to discuss the firm's evolution and how the business has grown to over €80B in AUM.Both Brian and Dipan bring deep backgrounds in private equity investing to bear as they now lead the firm through its next phase of growth.Brian joined Permira in 2008 after working as a Partner at Francisco Partners. He's Co-Managing Partner and Co-CEO of Permira, also serving on the firm's Executive Committee and the buyout funds' Investment Committee. He was instrumental in building the firm's Technology sector team, which he co-led until 2023 where he worked on a number of the firm's notable transactions, including Ancestry, Genesys, Informatica, LegalZoom, Magento, McAfee, Relativity, Zendesk, and more.Dipan joined Permira from Gores Group and is Co-Managing Partner and Co-CEO of the firm. He serves on Permira Holdings Limited Board and Permira's Investment Committee and Executive Committee. He's focused on technology and services investing, working on deals such as Renaissance Learning, Informatica, Axiom, Adevinta, AllTrails, Ancestry, LegalZoom, and more.Brian, Dipan, and I had a thought-provoking conversation about what it takes to build and run a scaled alternative asset manager and how to differentiate a firm and a culture. We discussed:How the firm's beginnings have shaped the culture that has been built and how that culture has permeated how they make investment decisions, work with companies, founders, and LPs.The benefits and challenges of the collaborative leadership model.How would an LP underwrite Permira's culture?How the firm's European heritage helps as an investor.The opportunity set in Europe.The investment culture at Permira and how its structure and set up helps investment processes and decision-making.Why software buyouts have become a larger part of the buyout investing landscape.The Growth vs. Buyout mindset.The advantage for technology forward incumbents.How AI is impacting software investing and how AI is impacting services businesses.The thought process behind launching a wealth solutions business, Permira Wealth, and how it reflects the culture of the firm.Thanks Brian and Dipan for coming on the show to share the evolution of Permira and your expertise and wisdom in private markets.A word from AGM podcast sponsor, Ultimus Fund SolutionsThis episode of Alt Goes Mainstream is brought to you by Ultimus Fund Solutions, a leading full-service fund administrator for asset managers in private and public markets. As private markets continue to move into the mainstream, the industry requires infrastructure solutions that help funds and investors keep pace. In an increasingly sophisticated financial marketplace, investment managers must navigate a growing array of challenges: elaborate fund structures, specialized strategies, evolving compliance requirements, a growing need for sophisticated reporting, and intensifying demands for transparency.To assist with these challenging opportunities, more and more fund sponsors and asset managers are turning to Ultimus, a leading service provider that blends high tech and high touch in unique and customized fund administration and middle office solutions for a diverse and growing universe of over 450 clients and 1,800 funds, representing $500 billion assets under administration, all handled by a team of over 1,000 professionals. Ultimus offers a wide range of capabilities across registered funds, private funds and public plans, as well as outsourced middle office services. Delivering operational excellence, Ultimus helps firms manage the ever-changing regulatory environment while meeting the needs of their institutional and retail investors. Ultimus provides comprehensive operational support and fund governance services to help managers successfully launch retail alternative products.Visit www.ultimusfundsolutions.com to learn more about Ultimus' technology enhanced services and solutions or contact Ultimus Executive Vice President of Business Development Gary Harris on email at gharris@ultimusfundsolutions.com.We thank Ultimus for their support of alts going mainstream.Show Notes00:00 Message from our Sponsor, Ultimus01:18 Welcome to Alt Goes Mainstream01:56 Introducing Brian Ruder and Dipan Patel04:44 Private Equity and Technology04:54 Brian's Career Journey06:51 Dipan's Career Journey11:44 AI's Role in Modern Investing12:38 AI in Services and Technology13:27 Permira's Sector-Focused Approach13:54 AI's Broader Impact on Industries17:27 Leadership and Innovation in Private Equity18:49 Underwriting Deals in the AI Era18:53 Importance of Market Leadership21:58 Technology Forward Incumbents24:00 Permira's Continuous Innovation24:26 Building the Business of Permira24:36 Dipan's Perspective on Firm Growth25:35 Core Values and Their Impact26:39 Investment Strategies and Sector Focus27:19 Fluid Team Dynamics28:04 Growth vs. Buyout Mindset29:45 Long-Term Investment Philosophy30:29 Driving Terminal Value30:50 Optimizing Long-Term Profitability31:55 Case Studies: Informatica and Ancestry.com32:58 Skillsets for Growth-Oriented Investing33:26 Assessing Long-Term Outcomes34:09 Empowering Long-Term Thinking34:30 Big Picture Thinking in Investments38:05 Co-Leadership Model39:38 Challenges of Co-Leadership40:37 Permira's Entrepreneurial Culture43:14 Diversifying Capital Base44:58 Educating the Wealth Channel46:29 Permira's Brand in the Wealth Channel47:10 Future Evolution of PermiraEditing and post-production work for this episode was provided by The Podcast Consultant.

Díjazták a Samsung 2025-ös OLED tevéjét Néhány nap múlva kiderülhet az igazság a 3I/ATLAS-ról Baljós árnyékot vethet a mesterséges intelligencia jövőjére, ami most kiderült Magyar kutató kapta meg az egyik legfontosabb élettani díjat Ősi mozsárszájú halak Sümegről Atombombával a Hold felé tartó aszteroida ellen Ajándékba kapja az uniós nemzetbiztonság a Llamát Az Lg-t a világ három legnagyobb dizájnversenyén is díjazták kiemelkedő innovációiért Magyarországon is elérhetővé válik az LG remek tévés szolgáltatása Kozmikus sugárzás lobbanthatta be az evolúció periodikus fellendüléseit az ősóceánokban Budapestre érkezik a jövő technológiája – Húszmilliárdos Genesys-beruházás indul Feltörték a NASA és több európai cég műholdjait – ezúttal csak etikus hackerek Így válasszon robotfűnyírót a kert méretéhez! A további adásainkat keresd a podcast.hirstart.hu oldalunkon. Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

Díjazták a Samsung 2025-ös OLED tevéjét Néhány nap múlva kiderülhet az igazság a 3I/ATLAS-ról Baljós árnyékot vethet a mesterséges intelligencia jövőjére, ami most kiderült Magyar kutató kapta meg az egyik legfontosabb élettani díjat Ősi mozsárszájú halak Sümegről Atombombával a Hold felé tartó aszteroida ellen Ajándékba kapja az uniós nemzetbiztonság a Llamát Az Lg-t a világ három legnagyobb dizájnversenyén is díjazták kiemelkedő innovációiért Magyarországon is elérhetővé válik az LG remek tévés szolgáltatása Kozmikus sugárzás lobbanthatta be az evolúció periodikus fellendüléseit az ősóceánokban Budapestre érkezik a jövő technológiája – Húszmilliárdos Genesys-beruházás indul Feltörték a NASA és több európai cég műholdjait – ezúttal csak etikus hackerek Így válasszon robotfűnyírót a kert méretéhez! A további adásainkat keresd a podcast.hirstart.hu oldalunkon. Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

At the MSP Summit, Doug Green, Publisher of Technology Reseller News, sat down with William Rubio, Chief Revenue Officer at CallTower, to discuss the challenges and opportunities facing MSPs as they prepare for 2026. Rubio emphasized that success in today's environment requires MSPs to choose the right partners rather than simply chasing products. With CallTower's expertise in cloud communications—including Microsoft, Cisco, Zoom, and CCaaS platforms such as Genesys and Five9—the company positions itself as an enabler for MSPs seeking to strengthen their portfolios without taking on every capability themselves. “It's not about selling a product—it's about building a partnership that helps MSPs grow their business and support their customers,” Rubio said. Key themes of the conversation included: AI adoption reality: While AI dominates conversations, only about 5% of businesses have actually adopted it. Rubio urged MSPs to take “baby steps”—simple automation projects that build champions and credibility inside customer organizations—before pursuing large-scale deployments. Cybersecurity opportunities: Rubio highlighted the importance of proactive communication. Instead of only responding to attacks, MSPs should show customers the value of the thousands of threats they've already blocked and explain vulnerabilities that could become future risks. The human factor: Despite the excitement around AI, Rubio stressed that relationships remain central. “AI is driven by what humans tell it to do,” he noted, underscoring that trust and tough conversations with customers are key to long-term success. Looking to 2026: MSPs must refine their self-awareness—knowing their strengths, defining their ideal customer profile, and planning thoughtfully whether to double down in a vertical or expand through partnerships. As Rubio summed it up, the MSPs that thrive will be those who plan carefully, partner wisely, and maintain strong customer relationships—balancing technology with the human element that drives growth. More at CallTower.

CW: talk of violence and murder Join Dax as she narrates a scene between Erdir and Faerlin before the events at the outpost. This is the first in a series of short episodes that give some behind the scenes details on what happens when the party isn't around. Thank you all so much for sticking with us!! We can't wait to be back early next year.Follow Dax @gmdax, Kappa @TheKappaChris, Sebastian @sebastianyue and Wren @ThornyDryad on BlueSkyTranscript by Dax EPISODE CREDITS: Produced by DaxOpening theme music, editing and mixing by WrenLogo Artwork design by JessieCharacter Artwork design by RiyuskiSegment music and sound effects licensed through Epidemic SoundLINKS:Be sure to follow and tag Roads Uncharted on Bluesky!

Isazel and Alis have slipped away from the party to catch up, but how far will the meeting between two ex's go? Andarta Yendall as the GM Joy is playing Keydra Javik and can be found on Twitch.tv/joyfullyme2 Erica is playing Norin Gremian and can be found in many placesEnri is playing Isazel Ahn and … Continue reading "The Hard Road – Breaking Isazel"

Leadership is tested when life disrupts the path you thought you'd take.In this mashup, Denis Gianoutsos brings you two leaders who prove that true leadership grows out of resilience and bold pivots. Bridgette McAdoo, now Chief Sustainability Officer at Genesys, shares how purposeful pivots carried her from aerospace engineering to retail to global sustainability, navigating the challenges of being “the one and only” in male-dominated spaces with faith, perseverance, and trusted mentors. Jason Radisson, serial entrepreneur and founder of Movo, opens up about how growing up with a single mom, early job experiences, and even stage fright fueled his leadership journey. From launching ventures in the gig economy to building global HR tech, Jason shows why mentorship, networking, and courage are essential for shaping the future of work.Together, their stories remind us that leadership is about trust, adaptability, and the courage to step forward when life takes you in a new direction, not just a flawless resume.Press play and step into the stories, because the lessons these leaders share might just spark your own next chapter.EP434 - Bridgette McAdoo: Leading Through Purposeful PivotsFrom aerospace to retail to sustainability leadershipBuilding trust as “the one and only” in the roomResilience rooted in faith, mentors, and perseveranceEP494 - Jason Radisson: Building the Future of WorkFrom teenage entrepreneur to global HR tech founderHow early jobs and sports shaped leadership skillsThe power of mentorship, networking, and bold outreachKey Quotes:“I had to figure out how to lead with an influential lens. Two, to build trust, three to listen before talking, and to learn from my team.” - Bridgette McAdoo“I got into leadership, a little serendipitously, where I was responsible for a function or a piece of business and needed to step in to make sure that things went well.” - Jason RadissonThe 10 Proven Ways to Lead and Thrive in Today's World - FREE Executive Guide Download https://crm.leadingchangepartners.com/10-ways-to-lead Connect with Denis: Email: denis@leadingchangepartners.comWebsite: www.LeadingChangePartners.com Facebook: https://www.facebook.com/denisgianoutsos LinkedIn: https://www.linkedin.com/in/denisgianoutsos/ Instagram: https://www.instagram.com/leadershipischanging/ YouTube Channel: https://www.youtube.com/@DenisGianoutsos

Peso Pluma BioSnap a weekly updated Biography.Peso Pluma has just made history by becoming the first Mexican-American ambassador for New York Fashion Week, according to multiple reports from the Council of Fashion Designers of America and leading fashion outlets. This appointment was announced live from Rockefeller Center, turning him into the most prominent Latin face at one of the global fashion calendar's signature events. Peso Pluma, who was born in Guadalajara, is now slated to open NYFW's Spring/Summer 2026 season alongside industry heavyweights like Thom Browne, Michael Kors, Anna Sui, and model Anok Yai, further cementing his influence as a style leader and cultural bridge, with outlets like Billboard and HOLA emphasizing the significance of this crossover moment.His Fashion Week roles go beyond ceremonial duties. He will appear on NYFW Live, a high-profile platform presented by Genesys that broadcasts runway shows globally, stating that his role “makes him the face of NYFW and a symbol of the growing influence of Latin music and culture on the global fashion landscape.” Earlier this year, Peso Pluma had already generated buzz at Thom Browne's front row, capturing the attention of the style world with his designer look, a move widely discussed on social media and noted by the press as a signal of his fashion credibility.Musically, Peso Pluma's momentum is at an all-time high. He continues to chart globally with 38.5 million monthly listeners on Spotify—now reportedly over 45 million according to the CFDA—and headlines major festivals such as Rolling Loud California and the Sueños Festival. He will headline ComplexCon in Las Vegas on October 25, a performance widely anticipated by fans and music insiders. On the business side, he's created his own label, Double P Records, with manager George Prajin, furthering opportunities for emerging Latin talent and signaling his move into industry leadership.His recent singles showcase a bold blend of traditional Mexican sounds with urban and EDM influences. The Tiësto remix of “Morena,” along with collaborations like “Asquerosamente Rico” and “Desvelada,” have received strong reception, and his work with fellow stars such as Netón Vega signals an ongoing push for innovation. Peso Pluma was nominated at the 2025 MTV VMAs with Netón Vega, underlining his genre-blurring international impact, while his previous album ÉXODO and his Grammy win for GÉNESIS continue to be referenced as trailblazing achievements.Social buzz and news coverage intertwine his music milestones and fashion triumphs, making Peso Pluma both a cultural force and a symbol of the Latin wave's power in mainstream entertainment. So far, no major controversies or unconfirmed reports have surfaced in the past week. All coverage signals Peso Pluma's career is not only peaking but breaking new ground that will likely redefine what's possible for future Latin crossover stars.Get the best deals https://amzn.to/3ODvOtaThis content was created in partnership and with the help of Artificial Intelligence AI

Join Wren, Kappa, Sebastian and Dax as they recap Season Six and talk about the latest season's highlights, regrets, and their wishes for Season Seven. If you're new to our show, please excuse some of our audio issues given we had some members travelling or sick.Thank you all so much for sticking with us!! We can't wait to be back early next year.Follow Dax @gmdax, Kappa @TheKappaChris, Sebastian @sebastianyue and Wren @ThornyDryad on Bluesky. EPISODE CREDITS: Produced by DaxOpening theme music, editing and mixing by WrenLogo Artwork design by JessieCharacter Artwork design by RiyuskiSegment music and sound effects licensed through Epidemic SoundLINKS:Be sure to follow and tag Roads Uncharted on Bluesky!

The Heroes are in the midst of confusion as the party starts to split in the raucous gala. With eyes off Isazel and now the Codfater is calling with a mystery that is starting to reveal itself the Heroes are having to dig deeper and remain calm. Andarta Yendall as the GM Joy is playing … Continue reading "The Hard Road – Where the Mummy is"

My daughters asked to be a part of my podcast, so we started today with my oldest, Genesys. We share our thoughts my being a mom, pageantry, and mental health.

Third Edition of the National AI Meet announced as Industry, Academia and Policy Experts to convene in Galway TechIreland has announced that the third edition of the National AI Meet will take place in Galway on 18th September, bringing together senior leaders from industry, academia, and public policy to highlight Ireland's growing role as a leader in AI adoption across business and society. The event will be officially opened by Minister Niamh Smyth TD, Minister of State at the Department of Enterprise, Trade and Employment, with responsibility for Trade Promotion, Artificial Intelligence, and Digital Transformation. National AI Meet, Galway September 18th A curated cohort of over 300 businesses (invite-only) from diverse sectors across the island are expected to attend, reflecting the wide-reaching impact of AI on both technology and non-tech industries. The top teams from this year's National AI Challenge will also showcase their solutions at the Meet. The National AI Meet has received longstanding support from Enterprise Ireland, IDA Ireland, InterTradeIreland, Data2Sustain European Digital Innovation Hubs, and global AI leaders including Google and OpenAI - reinforcing Ireland's unique standing in AI talent, research, and innovation. This year's programme features top executives from the likes of CeADAR, Údarás na Gaeltachta and Iarnród Éireann (Irish Rail), alongside multinationals such as Genesys and Workhuman, and Irish startups like Jentic and Success.co. Expert panels will cover topics ranging from AI Agents and manufacturing automation, to future skills-needs, underscoring the Meet's objective in supporting AI adoption across the Irish workforce. In last year's event, more than 200 leadership team members participated, 60% were high potential companies and multinationals with significant R&I in Ireland, 17% from the public sector, 8% academics and research community. 45% of attendees were from Dublin, 25% from the host city - Galway and the remainder representing more than 18 counties from Belfast to Cork and Donegal to Waterford. Inspired by Ireland's refreshed National AI Strategy - AI: Here for Good (2024), and strengthened by the presence of nearly all leading AI multinationals in Ireland, world-class universities offering cutting-edge programmes, and a vibrant indigenous ecosystem of more than 4,000 technology startups, Ireland has a unique opportunity to be a global frontrunner in ethical and human-centric AI adoption. Organisers and partners look forward to welcoming industry leaders at the National AI Meet in Galway, and working together to place Ireland at the forefront of innovation. Acknowledgements TechIreland is grateful to all partners; Enterprise Ireland, Data2Sustain EDIH, InterTradeIreland, Google Cloud, IDA Ireland; supporters OpenAI, Iarnród Éireann and Údarás na Gaeltachta; and co-sponsors ITAG, Bank of Ireland, Technology Ireland ICT Skillnet, and Code Institute for their collaboration and support. Commentary from Key Stakeholders Brian Caulfield, TechIreland: ''Over the past three years, TechIreland's National AI Meet has continued to grow, welcoming an ever-larger number of participants. This momentum reflects the increasing interest in and support for artificial intelligence adoption across the island of Ireland. I hope this event will provide further impetus for deeper conversations and stronger collaboration in the years ahead.'' Donnchadh Cullinan, Enterprise Ireland: "Enterprise Ireland is proud to support the National AI Meet, a key initiative that reflects our strategy to accelerate sustainable Irish business. By connecting startups, scale-ups, and global leaders, the Meet fosters innovation, competitiveness, and collaboration - driving AI adoption that helps Irish companies start, scale, and lead globally. It's a powerful platform for accelerating real-world transformation across sectors." John Durcan, IDA Ireland: ''It is great to see TechIreland going from strength to strength, t...

The Heroes have made it to the gala, now what will they see and how will this pretournament gathering play out with such an eclectic group of players and sponsors? Andarta Yendall as the GM Joy is playing Keydra Javik and can be found on Twitch.tv/joyfullyme2 Erica is playing Norin Gremian and can be found … Continue reading "The Hard Road – Girl in the Corner"

Why Most Firms Stall (And How to Scale Without Breaking)In this episode of the podcast, Mark Orttung, CEO of Projectworks and Chair of Provoke, unpacks why so many service-based firms hit growth plateaus—and how to scale without breaking. Drawing from his decades in the tech industry, Mark shares lessons learned leading high-growth companies like Nexient and Bill.com, as well as his time in product leadership at GetThere, Genesys, and Rearden Commerce. He explains the critical balance between selling work and hiring staff, why defining a unique value proposition is non-negotiable, and how transparency in financial management drives long-term success. Listeners will gain actionable insights on adopting a growth mindset and structuring operations to support sustainable scaling.Mark also offers an inside look at how Projectworks is using AI to transform service firm management. He highlights how leveraging technology can help smaller firms optimize staffing, forecast revenue, and improve project delivery without sacrificing culture or quality. The conversation blends strategic thinking with practical examples, showing leaders how to prepare their businesses for both rapid growth and unexpected market changes. From startup founders to established firm executives, the takeaways are designed to help leaders unlock new growth opportunities.Beyond the boardroom, Mark's diverse experiences—from inventing 43 U.S. patents to creating Andersen Consulting's Palo Alto tech center—inform his approach to leadership and innovation. He also shares personal passions, from running and snowboarding to traveling and exploring great food and wine. This mix of professional expertise and personal perspective makes for a compelling conversation that inspires leaders to reimagine what's possible for their organizations. Whether you're scaling a consultancy, agency, or tech-enabled service firm, this episode offers a roadmap for building a thriving, future-ready business.This week at EntreArchitect Podcast, Why Most Firms Stall (And How to Scale Without Breaking) with Mark Orttung.Learn more about Mark online at Projectworks and Provoke, or connect with him on LinkedIn.Please Visit Our Platform SponsorsArcatemy is Arcat's Continuing Education Program. Listen to Arcat's Detailed podcast and earn HSW credits. As a trusted provider, Arcat ensures you earn AIA CE credits while advancing your expertise and career in architecture. Learn more at Arcat.com/continuing-education.Visit our Platform Sponsors today and thank them for supporting YOU... The EntreArchitect Community of small firm architects.

CW:This episode deals with character death. While we discuss these things above table and feel safe exploring them, we realize this might be difficult for some audience members. Please skip 30:03 to 32:51 if this would be triggering for you. As always, your safety and enjoyment is important to us.As Eight and Trix plummet toward a pool of molten earth the rest of the party races to help them. Talbain tosses a grappling hook, but it breaks. Realizing Trix is falling, Eight releases the orb into Rou's possession and summons a portal underneath their friend. Talbain and Rou fumble a little but are able to save the orb from dropping below. Trix manages to angle themselves into the portal and tumbles out on their butt behind Rou and Talbain. As Trix is rescued, Mongo reaches out and catches Eight's cape, leaving them to dangle high above the molten lake below.Eight takes the moment of stability to toss the ring through the portal, but watches helplessly when the toss misses its mark and the ring hurtles into the depths below. A blinding light flashes in the cavern momentarily. As everyone's sight returns Eight slips from Mongo's grasp. Talbain makes one more desperate attempt to grab Eight but misses the mark and the group is left to watch in horror as their friend disappears into the lava.A third color of smoke filters into the orb, the copper rings whir and make a clicking noise, the smell of sulfur emits from the orb. Behind them they hear a deep chuckle, and the owner is very large, barely able to fit within the cavern. The person thanks the party for freeing them, and helps them out of the cavern into the Dread Wastes. The stranger calls themselves Umé, and offers a boon as thanks for their freedom. Only Talbain takes them up on the offer, and Rou is broken hearted by his friend's choice. Follow Dax @gmdax, Kappa @TheKappaChris, Sebastian @sebastianyue, WallE @walle132 and Wren @ThornyDryad EPISODE CREDITS: Produced by DaxOpening theme music, editing and mixing by WrenLogo Artwork design by JessieCharacter Artwork design by RiyuskiSegment music and sound effects licensed through Epidemic SoundLINKS:Be sure to follow and tag Roads Uncharted on Bluesky!

We join the Heroes as they get ready for a shopping trip in ways that few would believe, and a bit of a mystery is starting to become unavoidable on the Codfather. Andarta Yendall as the GM Joy is playing Keydra Javik and can be found on Twitch.tv/joyfullyme2 Erica is playing Norin Gremian and can … Continue reading "The Hard Road – Shopping for the Reluctant"

With Erdir defeated, Talbain and Trix take an opportunity to rifle through his pockets. They divide the goods among the rest of the party and Trix tries to peer into Erdir's magic orb but to no avail. When Rou shifts back into his human form, Talbain reveals that he also is of the shapeshifter persuasion these days due to an incident while on a job. Rou lets him know that they have a deity that watches over the packs, and he even offers Talbain to meet up with Elaine, the lone wolf he met on his travels, in case he needed any advice or had questions.When Talbain is goaded into giving Eight an upgrade, Trix comments that perhaps they should all head outside the cavern before doing so. As all this is going on, Mongo continues to stare at Erdir's corpse, commenting that something about it smells wrong. The group becomes concerned about Mongo's attention toward the body, and Eight attempts to cast a dispel over it. They notice a weird shimmer cascade over the body before Mongo seems calmer about the situation. However, Erdir's body immediately shrivels as if it had been mummified.Before the group escapes through the grate in the ceiling, Trix realizes they should check Faerlin's pockets as well. They discover that Faerlin had mechanical limbs, and Talbain is shocked to discover he doesn't recognize the maker. When Eight tries to discern if Faerlin's ring is magical, they hear a voice just before the cavern floor splits open.   Follow Dax @gmdax, Kappa @TheKappaChris, Sebastian @sebastianyue, WallE @walle132 and Wren @ThornyDryad  EPISODE CREDITS: Produced by DaxOpening theme music, editing and mixing by WrenLogo Artwork design by JessieCharacter Artwork design by RiyuskiSegment music and sound effects licensed through Epidemic SoundLINKS:Be sure to follow and tag Roads Uncharted on Bluesky!

After being stabbed in the back, Trix frees themself from Faerlin and notices that Faerlin does not appear to be ensorceled. When they ask why Faerlin would stab them, he reveals that the Emperor would not have abandoned them at the outpost without reason. The pair of Adar-Kai briefly engage in hand-to-hand combat before Eight utilizes the orb to cast a deadly spell at Faerlin. Unknown to Eight, this causes a pale light to glow from the gaps in their plating. Faerlin's next attack brings Trix down, but pays dearly for his decision when Mongo joins the fray.With Faerlin defeated, Erdir teleports into the cavern. Rou seizes the opportunity to invoke his new patron and shift into his wolf form, which reveals his black fur is broken by a single white circle of fur on his left shoulder. Talbain chases after him and quickly closes the gap just before Erdir casts a spell to immobilize Rou. Eight collapses the ceiling on top of Erdir, the gaps between their plating glowing brighter, just as Cela brings Trix back to consciousness. Erdir emerges from the pile of rocks and turns his attention to Talbain, who strikes back with deadly force.Follow Dax @gmdax, Kappa @TheKappaChris, Sebastian @sebastianyue, WallE @walle132 and Wren @ThornyDryad EPISODE CREDITS: Produced by DaxOpening theme music, editing and mixing by WrenLogo Artwork design by JessieCharacter Artwork design by RiyuskiSegment music and sound effects licensed through Epidemic SoundLINKS:Be sure to follow and tag Roads Uncharted on Bluesky!

The Codfather brings the Heroes in for a landing and gets almost into the right berth. Now they bring the team to where they need to go but is everything actually all right with the team? Andarta Yendall as the GM Joy is playing Keydra Javik and can be found on Twitch.tv/joyfullyme2 Erica is playing … Continue reading "The Hard Road – A Difficult Berth"

A lantern illuminates the cell and reveals to Trix and Talbain that Faerlin is alive and well. It seems he's come to escort Trix to their “proper chambers”, all the while shifting their eyes to the ceiling. Trix catches on to Faerlin's hints and the pair agree to bring Talbain on as “another servant” so that Talbain can escape too. Faerlin escorts Trix and Talbain out of the cell through a hidden door in the floor, but they make a point to pull Talbain aside. He threatens Talbain with execution if Trix is harmed, but Talbain doesn't seem bothered. When Faerlin assures the pair that The Dragon is not monitoring the tunnel, Trix brings Talbain up to speed.In the treasure vault, Rou sets Cela on a nearby chest before heading over to the pile of gear. He begins to change out of the borrowed clothes and notices Mongo holding a black furred pelt. It doesn't take him long to realize that it's his pelt, treated and prepared to be used as a rug. While Rou is absorbed in his thoughts, Eight learns something new about magic from Cela. They then set their sights on the orb and take it gently in hand just as Trix and Talbain arrive through a hidden door, escorted by Faerlin.Follow Dax @gmdax, Kappa @TheKappaChris, Sebastian @sebastianyue, WallE @walle132 and Wren @ThornyDryad EPISODE CREDITS: Produced by DaxOpening theme music, editing and mixing by WrenLogo Artwork design by JessieCharacter Artwork design by RiyuskiSegment music and sound effects licensed through Epidemic SoundLINKS:Be sure to follow and tag Roads Uncharted on Bluesky!

A younger Rou is leaving the office where he has been hired to perform some clerical work and off in the distance sees a familiar face among the market-goers. A tall, athletically built dark-skinned person with round glasses is bribing a vendor with some cinnamon buns. The person spots Rou and immediately rushes over, hastily grabbing their purchase before doing so. Rou tries his best to disappear into the crowd but can't escape Talbain's excited greeting. After a short banter, Talbain steers Rou toward the nearest bar in an overly friendly gesture of camaraderie. Back in the present day, Rou shakes off that memory and is greeted, briefly, by the smell of fresh cinnamon buns, sandalwood and lily. He tries to use his heightened senses to help find an exit but is unsuccessful, and the group quickly realizes the trap they're set in when they hear stone beginning to shift. Rou notices that the tunnel is shifting and insists they run. Slowed from carrying Cela, Rou and Eight do their best to meander through the changing pathway and for a short time are separated from Mongo. Meanwhile, Trix looks around their dark cell and realizes that the breathing is coming from someone who calls themself Talbain. Talbain has been chained up by his ankles, his wrists tied to those chains and he has been left to dangle from the ceiling. Trix successfully picks the locks and Talbain is freed, but they're not as successful in fixing their mechanical arm. Once Talbain's arm has been adjusted, he convinces Trix to escape their cell. Before the pair can plan their escape, a familiar voice is heard in the dark.      Follow Dax @gmdax, Kappa @TheKappaChris, Sebastian @sebastianyue, WallE @walle132 and Wren @ThornyDryad EPISODE CREDITS: Produced by DaxOpening theme music, editing and mixing by WrenLogo Artwork design by JessieCharacter Artwork design by RiyuskiSegment music and sound effects licensed through Epidemic SoundLINKS:Be sure to follow and tag Roads Uncharted on Bluesky!

The Heroes are getting close to the end of the long journey to Bonadon. The team is settling in and even the management is starting to ask for help now that they see how tactically minded the crew is. Find out how the huttball team is expected to fair in the tournament. Andarta Yendall as … Continue reading "The Hard Road – Team Building"

Last Saturday, teenage girls from across Ireland gathered at Portershed, a modern co-working hub in Galway's city centre, for the launch of Teen-Turn's 2025 Innovators programme, which is backed in part by BNY. The event marked the beginning of a year-long initiative designed to help participants turn promising afterschool projects into viable tech start-ups. Each year, several Teen-Turn teams develop ideas with real commercial potential - projects that could be brought to market or at least developed into minimum viable products (MVPs). The Innovators programme supports these teams through incubator and accelerator phases. By offering expert mentorship and hands-on support, with guidance from industry and academic professionals, participants are taken through the early stages of the start-up process - from concept to MVP, and, in some cases, company formation. "I'm really looking forward to this year's Incubator and the opportunity to work with such a talented and driven group of young women," said Iseult Mangan, Regional Manager for Teen-Turn. "It's a privilege to be part of a programme that helps transform those ideas into real-world solutions with impact - empowering these girls to become founders, build sustainable companies, and contribute meaningfully to society." The projects in this year's cohort are solving problems that are both personal and surprisingly universal - the kinds of ideas that don't always come from the tech industry, but should. Examples include, from Shannon, Caoimhe, Chloe and Biella are building Focus Future, a platform to help families manage the day-to-day challenges of dementia care. From Claremorris, Ema and Simona are developing Evolve Era, an AI-powered health journal that helps track, analyse and potentially flag skin conditions before they escalate. Michaela (Galway), Orlaith (Mayo), and Flourish (Limerick) are behind Own It, an app designed to help girls and young women navigate menstrual health alongside their sporting and academic lives. And Laila (Longford) and Sofiia (Wicklow) are working on Sweet Health, a diabetes and sugar intake management app. At the launch, the 2025 cohort had the chance to meet alumnae from previous years of Innovators - and get a glimpse of where their own projects might be headed next. Companies from the 2024 year group, who have graduated from the Incubator to the Accelerator phase, are now introducing to the market their tested MVPs. Donna Mae (Clare) and Dana (Mayo) created Gestura, a sign language learning and translation app. And Nora and Elizabeth, both from Galway, developed UNDump, an app encouraging the reuse and recycling of clothing and household items. From the 2023 Innovators cohort, Mary Lillibeth, Katie and Aoibheann, all from Mayo, will now embark on the final programme phase of the Teen-Turn initiative, known as Vector. Vector groups benefit from PayPal supports. Their app, HerdSync, is a farm management tool designed to digitise how Irish farms are run. What started a couple of years ago as a Technovation project after school is now being adopted by target users. At Saturday's launch, the girls had the chance to work with mentors Joe Smyth, SVP of R&D, AI, Digital and Journey Management at Genesys and Co-founder of Altocloud, and Alice Shaughnessy, Clinical R&D Engineer at Luminate Medical and Co-founder of Mirr. Both entrepreneurs shared their own journeys to startup exits and offered guidance throughout the day. Providing young founders with the opportunity to meet people who have actually built something - those who have taken an idea and turned it into a real product, a real company - is a key part of the Innovators programme. "It wasn't a huge event - just a small, focused group of teen girls and mentors in a hub - but it felt like the right space to start something meaningful," said Laila Faissal, one of this year's participants. For those girls entering into the incubator phase, in particular, the day marked their first step into the...

Realizing they have a moment to breathe, the party takes a break to tend to their wounds and enjoy a short rest. They can hear the alarm still ringing in the distance, so they know it's only a matter of time before they're confronted by the enemy. As break draws to a close, Eight approaches Mongo and tries to convince them that they've been fooled and should tear through the Emperor's fortress as payback. Mongo seems to agree and begins sniffing around. He comes to a portion of the far wall and uses the cudgel to break it, revealing a tunnel.Trix insists the party leave without them, feeling they can still convince the Emperor they're still loyal. As the rest of the party head down the tunnel, the Emperor, Erdir and some guards arrive. Despite Trix's best efforts at convincing the Emperor, Erdir produces a glass orb and reveals a “playback” of Trix and Zero having a conversation about Trix's plan. The Emperor then commands Trix to be locked away until their "flawed thinking" can be corrected. When they're alone, hidden away in a dark magic cell within the walls, Trix hears breathing nearby.      Follow Dax @gmdax, Kappa @TheKappaChris, Sebastian @sebastianyue and Wren @ThornyDryad EPISODE CREDITS: Produced by DaxOpening theme music, editing and mixing by WrenLogo Artwork design by JessieCharacter Artwork design by RiyuskiSegment music and sound effects licensed through Epidemic SoundLINKS:Be sure to follow and tag Roads Uncharted on Bluesky!

Genesys' 2025 State of Customer Experience report came out, so let's give it a gander! In part 1, we'll look at the consumer side. For part 2, we'll look at the CX leader side.So, let's go. Here's the LinkTree: https://linktr.ee/caffcx

This week I'm joined by someone who I've had the pleasure of meeting a couple times in-person, and who is also behind a service that I very much enjoy using. This week it's a conversation with JJ from the team behind RPGSessions.com, which is a website/service/VTT specifically designed for the narrative dice system games (Star Wars and Genesys). While I love playing games online, I don't particularly love using VTTs, but RPG Sessions is kind of an exception to that, but to find out more, you'll just have to listen to the conversation!   Check out RPG Sessions (make a FREE account and try it) at:  https://rpgsessions.com/   Check out JJ's Instagram at:  https://www.instagram.com/joress_id/   d20 Network Spotlight:  The Story Told -- https://thestorytold.libsyn.com/   Game of the Week:      Steve S: Machine Gods of the Noxian Expanse -- https://www.drivethrurpg.com/en/product/510395/machine-gods-of-the-noxian-expanse-core-rules?affiliate_id=2018399      JJ:  Scum and Villainy -- https://www.drivethrurpg.com/en/product/198681/scum-and-villainy?affiliate_id=2018399   *We have an affiliate link with Drive-Thru RPG.  All this does, is give us a small percentage of your purchase cost on Drive-Thru as a "referral bonus".  It does not cost you, as a consumer, anything extra.*   We greatly appreciate the donations of our Patreon supporters: Eric Witman, Jeff McKinney, Joshua Gopal-Boyd, Dave Smith, Brett Bowen, Nate Doverspike, and Dec!  Y'all make keeping this going possible!   As always folks, have fun, be kind to each other, and go play some rpgs!   Join the conversation on our Discord! Me And Steve RPG Discord  https://discord.gg/5wWNcYW You can reach us at meandsteverpg@gmail.com On Facebook as Me and Steve RPG Podcast On YouTube at https://www.youtube.com/channel/UCpps0vVXLSGrOdM8i4ntFiQ On BlueSky @meandsteverpg.bsky.social Our Drive-Thru RPG affiliate link https://www.drivethrurpg.com/?affiliate_id=2018399 Support us on Patreon:  https://www.patreon.com/MeandSteveTalkRPGs We are proud members of the d20 Radio Network! http://www.d20radio.com/main/ d20 Radio Discord Server:  https://discord.gg/aj3JdFtSM8 #ttrpg #StarWarsRPG @GenesysRPG #tabletoproleplaying #indieRPG

The Dragon's voice has echoed through the room, the temperature has dropped and the sconces have been blown out. Forced to scramble in the dark, Rou hears a low rumbling nearby and extends his senses to try and gauge Mongo's mood. When Mongo makes an angered exclamation, Trix responds by firing an arrow toward where they believe the creature is. They're successful, and an explosion briefly lights up the room to expose Mongo's position.Eight scolds Mongo for their actions, and in response Mongo swings their large chained weapon. Rou is lucky enough to dodge the attack, but Mongo's shift to face the group reveals a pair of glowing eyes in the dark. Rou tries to help Cela who, despite her weakened state, does her best to assist the group. Eight, realizing what the glowing eyes mean, takes an opportunity to force Erdir's control from Mongo's mind. The air warms a little and the lights rekindle to reveal a shocking surprise.Follow Dax @gmdax, Kappa @TheKappaChris, Sebastian @sebastianyue and Wren @ThornyDryad EPISODE CREDITS: Produced by DaxOpening theme music, editing and mixing by WrenLogo Artwork design by JessieCharacter Artwork design by RiyuskiSegment music and sound effects licensed through Epidemic SoundLINKS:Be sure to follow and tag Roads Uncharted on Bluesky!

The Heroes set off across the galaxy for Bonadon carrying the eclectic group of Huttball players. The crew is still trying to relax after the last mission and find their new normal as they accept Vadillorn into the mix Andarta Yendall as the GM Joy is playing Keydra Javik and can be found on Twitch.tv/joyfullyme2 … Continue reading "The Hard Road – Crowded Codfather"

Realizing the creature can talk, Rou tries to engage it in a dialogue to avoid a fight. He makes his introductions of the group but the creature is not impressed that Eight is Rou's friend, still mad that Eight hurt them. Rou continues to try and placate the creature and eventually learns that it has a name: Mongo. Mongo claims to have been ordered to guard the children, and gets clearly mad when Trix makes an attempt to get closer to the cages.As a truce has been brokered, Mongo allows Rou and Trix closer to the unconscious Eight. They help get Eight's chest plate open so Cela can help heal them. Surprisingly, healing magic seems to work and little green leaves sprout from Eight's darkwood core. Trix and Rou also notice something in Eight's chest glow slightly from within the core. Eight reawakens and they're able to share a reconciliation moment with Rou before Eight scolds Mongo for their role in keeping the children here. The group is told that Mongo only listens to “the boss” so they need to take up their concerns with The Dragon. When Trix tries to pass off that they outrank The Dragon, the lights go out and Erdir's voice echoes in the chamber.Follow Dax @gmdax, Kappa @TheKappaChris, Sebastian @sebastianyue and Wren @ThornyDryadCheck out Pantsless Tables for more campaigns and charity events. Message from the coordinator:“Hi there, hello! I'm Steve also known as Sassypants from the thing you're currently listening on. Or watching on - I don't judge. I run Pantsless Tables, an AP studio based out of India dedicated to shining a spotlight on underrepresented Asian talent. Every year, we organize a giant PRIDE fundraiser, and this year is no different! Currently, we are gearing up to fundraise for PFLAG, an incredible organization that is dedicated to supporting, educating, and advocating for LGBTQ+ people and those who love them. From June 27th to 29th, join a bunch of incredibly passionate teeterpoggers from all over the world as we run 13 games back to back for 52 hours GAY, all for charity! Do you want to help us make this event a success? Here's how you can! Collab with us, sponsor an ad buy or a giveaway, or watch our games and spread the word! No, not the bird - the other word. TLDW or DL - June 27th to 29th big charity event for PFLAG. Good fun, good vibes, woohoo!We hope to see you at our Pantsless Tables, where there's no pants, only tables. Thanks for listening! Steve out.”Learn more about PFLAG here. Want to contribute to the chaos? Donate here through June 29th, 2025. EPISODE CREDITS: Produced by DaxOpening theme music, editing and mixing by WrenLogo Artwork design by JessieCharacter Artwork design by RiyuskiSegment music and sound effects licensed through Epidemic SoundLINKS:Be sure to follow and tag Roads Uncharted on Bluesky!

CW: This episode contains a brief mention of dislocating limbs. Please skip 31:16 to 31:21 if this would be triggering for you as your safety and enjoyment are important to us.Trix leads Rou through the halls toward where they believe the dungeon, and subsequently Zero and the children, might be. The pair successfully avoid guards and find themselves halted by a pair of locked doors. Trix is able to pick the lock on one but the other proves to be more of a challenge. Deciding they have a 50/50 chance, they head down the hallway and hope for the best. Meanwhile, Zero realizes that there are levers on the wall and tasks Cela with activating them while they deal with the sleeping beast. Sneaking up on the creature, they summon a sword into their hand and attempt to pierce the pebbly, stony flesh. While they're able to injure it, the last thing Zero sees is a massive fist hurtling toward their face when the creature cries out in pain. Trix and Rou arrive to find the beast standing over Eight and Cela. Follow Dax @gmdax, Kappa @TheKappaChris, Sebastian @sebastianyue and Wren @ThornyDryad  EPISODE CREDITS: Produced by DaxOpening theme music, editing and mixing by WrenLogo Artwork design by JessieCharacter Artwork design by RiyuskiSegment music and sound effects licensed through Epidemic SoundLINKS:Be sure to follow and tag Roads Uncharted on Bluesky!

The Hydian Heroes have a new mission, it seems like a simple one after their last outing. Now will they be able to do a low stress escort mission for a group of athletes? Or will trouble find the crew? Andarta Yendall as the GM Joy is playing Keydra Javik and can be found on … Continue reading "The Hard Road – Teacake Run"

With Rou hiding in the wardrobe ready to enact their plan, Trix calls for a guard to get some food. However, with the alarm blaring the guard admits food will have to wait as they don't know what the alarm is for yet. When the guard tries to go to the bathroom for water, Trix stops him and says that they'd much rather take a nap as they're not feeling well and he can leave. Rou attempts an attack but is foiled when his foot gets caught on the rug. Trying to salvage the situation, Rou covers the guard's mouth and claims to be part of an elite squad and that the other guard outside the door can't be trusted.The guard believes him and suggests Rou look in the bathroom for a healing potion because they need to get Trix moving. Unfortunately the guard makes noise as he is shuffling through the room and in an attempt to get him quiet, Rou's rambling accidentally reveals Trix's true plans to eliminate the cult and the Emperor. The guard attempts to assassinate Trix but fails when Rou calls for the other guard's assistance. The pair are able to convince the second guard that the first guard is a traitor and he's carted off…but not before leaving a gas bomb in Trix's room.Meanwhile, Zero is still trapped between the wall and the giant chicken butt. A guard has made his way into the space and is refusing to cooperate. During the back and forth, Zero notices the guard glancing at the rune and then the symbol on their chest plating. Zero manages to amplify the rune, causing something to activate within the walls. The stone door slides open and reveals a dark pathway heading downward.Zero carries Cela down the path, the door closing behind them. When the path comes to an end, they find a very large room. Along the walls are various cells, blocked off by doors of iron bars. Little faces press against the bars to stare at the newcomers. Zero is elated to have finally found the children, but then notices the giant-sized creature sleeping in the center of the room.  Follow Dax @gmdax, Kappa @TheKappaChris, Sebastian @sebastianyue and Wren @ThornyDryad  EPISODE CREDITS: Produced by DaxOpening theme music, editing and mixing by WrenLogo Artwork design by JessieCharacter Artwork design by RiyuskiSegment music and sound effects licensed through Epidemic SoundLINKS:Be sure to follow and tag Roads Uncharted on Bluesky!

In this episode of the Experience Strategy Podcast, hosts Aransas Savas, Joe Pine, and Dave Norton discuss Tony Bates article in Fortune Magazine on the intersection of empathy, AI, and customer experience. They explore how empathy is often seen as a critical component in business interactions, especially in the context of AI's role in enhancing customer service. The conversation delves into the nuances of sympathy versus empathy, the importance of emotional jobs in customer interactions, and the need for businesses to differentiate themselves through human elements in an increasingly automated world.  Chapters 00:00 Introduction to Experience Strategy Podcast 01:50 The Role of Empathy in AI and Business 06:43 Sympathy vs. Empathy in Customer Experience 12:12 Emotional Jobs and AI's Role 14:55 Human Element as a Differentiator 20:56 The Future of AI and Experience Strategy Read more here: https://fortune.com/article/ai-empathy-business-customer-loyalty-tech/?utm_source=search&utm_medium=suggested_search&utm_campaign=search_link_clicks Register for the free membership in the Collaboratives here: https://www.thecollaboratives.com/contest Sign up for the Experience Strategist Substack here:  https://theexperiencestrategist.substack.com  

CW: This episode has a reference to self-harm to activate a spell. If this would be triggering for you, please skip 10:27 to 10:48 as your safety and enjoyment are important to us.Trix reviews the information received from Ikar and decides to take a chance. They get the dagger out of hiding and try talking to it. Surprisingly, Rou and Trix find they can communicate just like they do with the Seven Swords. They try to work through Ikar's riddle together, but it isn't until Trix offers blood that they hear Ikar's voice again. Offering up their own life force, Rou is extracted from the dagger just as Trix passes out.Rou wakes Trix with a splash of very cold water and then the pair take a moment to reunite. They share details of their experiences since Rou's death, including Eight's transition into Zero. The pair then begin to plan how to escape their current predicament and reunite with their automaton friend.  Meanwhile, Zero confronts a pair of guards in the tunnel who are blocking the door ahead of them. They summon a giant chicken to plug the hallway, effectively keeping the guards at bay while they work to get the magical door open and escape. As they do so, one of the guards squeezes past the chicken and attempts to stop them. Follow Dax @gmdax, Kappa @TheKappaChris, Sebastian @sebastianyue and Wren @ThornyDryad  EPISODE CREDITS: Produced by DaxOpening theme music, editing and mixing by WrenLogo Artwork design by JessieCharacter Artwork design by RiyuskiSegment music and sound effects licensed through Epidemic SoundLINKS:Be sure to follow and tag Roads Uncharted on Bluesky!

After we talked to the characters of the Codfather, we talk to the players and find out how the seasons have affected them as well as desires for going forward. Andarta Yendall as the GM Joy is playing Keydra Javik and can be found on Twitch.tv/joyfullyme2 Erica is playing Norin Gremian and can be found … Continue reading "The Hard Road – Questioned Players"

CW: This episode includes scenes that imply torture. If this would be triggering for you, please skip 22:20 to 22:44 and 40:26 to 40:30. Your safety and enjoyment are important to us. Zero makes their way down the dark strange hallway, grabbing a pebble and turning it into a little light as they do so. As they follow the hallway they find that there is strange tubing connected to the ceiling. Following the tubing they arrive at a room with strange machinery and wiring, and at the center is a reclining metal chair with a familiar person strapped to it. Cela, the spellweaver they met in Isha, has been questioned and tortured for information about Eight. They decide it is worth the risk of getting caught to free her.Meanwhile, Trix sleeps in their room and dreams of reliving the ritual. This time around, a mysterious voice and a disembodied mouth speak to them from the shadows. The voice and mouth are revealed to belong to Ikar, the goddess of truth. She offers Trix a choice, sharing that they have a mutual problem and she wants to assist them. They can learn how to help their friend or they can learn how to receive an advantage in the journey ahead. Trix makes their choice, and awakens with the knowledge they dreamed of. Follow Dax @gmdax, Kappa @TheKappaChris, Sebastian @sebastianyue and Wren @ThornyDryad EPISODE CREDITS: Produced by DaxOpening theme music, editing and mixing by WrenLogo Artwork design by JessieCharacter Artwork design by RiyuskiSegment music and sound effects licensed through Epidemic SoundLINKS:Be sure to follow and tag Roads Uncharted on Bluesky!

CW: This episode deals in blood magic and therefore has a small reference to self-harm, blood. If this would be triggering for you, please skip 15:29 to 15:41. Your safety and enjoyment are important to us.Zero makes their way through the fortress, dodging guards for the most part. Unfortunately, one guard sees through their ruse. Though they are captured temporarily, they are able to make a smooth getaway by distracting the guard and disarming him. They run off and continue their search, eventually finding a strange room. The floor is etched with runes and constellations, a large brazier in the center of the room. At the edge of the room is a locked door.Meanwhile, Trix is escorted to their grandfather's bedchamber, where the Emperor awaits near a desk that's situated at the center of the room. He beckons Trix closer and they notice that he's looking at a large tome that is openly on display. Across the pages are names and dates, all the handwriting appears very different. The Emperor tells Trix that the tome is their lineage, and asks Trix to sign. When Trix agrees, the Emperor hands them a dagger, an ink bottle and a quill. An agreement of blood and ink. Signature made, Trix is allowed to return to their chambers and get some rest.Floating in limbo, Rou has been able to watch everything, and struggles to call out to Trix during the ritual. Realizing he can't talk to Trix, he takes a closer look at his surroundings and notices he's trapped in a hazy force field, almost a barrier. He notices that something has caused wear and tear, and the barrier is weak in spots. Rou uses this weakness to his advantage and begins to inch closer toward the dagger made from his tooth.Follow Dax @gmdax, Kappa @TheKappaChris, Sebastian @sebastianyue and Wren @ThornyDryad EPISODE CREDITS: Produced by DaxOpening theme music, editing and mixing by WrenLogo Artwork design by JessieCharacter Artwork design by RiyuskiSegment music and sound effects licensed through Epidemic SoundLINKS:Be sure to follow and tag Roads Uncharted on Bluesky!

As the Heroes find themselves back at the ISR headquarters they find that a reckoning is happening for their adventures in helping a labor movement gone wrong Dramatis Personae Andarta Yendall as the GM Joy is playing Keydra Javik and can be found on Twitch.tv/joyfullyme2 Erica is playing Norin Gremian and can be found in … Continue reading "The Hard Road – Questioned Characters"

CW: This episode contains themes of PvP, and while we discuss this above table we recognize this may be difficult for some audience members. Please listen at your own discretion as your safety and enjoyment are important to us.Eight updates Trix briefly on the situation before Raspy calls for the guard escorting Trix to apprehend “the construct”. When the guard makes his attempt, Eight blasts energy from their palm toward the ceiling which causes chunks of debris to fall onto the guard. Though the guard is able to avoid most of the debris, Eight tries to shove him into the portal. When that fails, Raspy takes matters into his own hands and disposes of the guard.Raspy then makes Eight an offer. They can walk away with the traitor, and points to Trix, or they can have their friend, and raises the dagger. When Eight chooses Trix, Raspy aims the dagger in an attempt to throw it toward the portal. Trix realizes what is going on and takes quick aim with their bow, hitting Raspy in the shoulder and stopping him. The pair team up to destroy Raspy and then are able to enjoy a few moments of respite before putting a new plan into action.   Follow Dax @gmdax, Kappa @TheKappaChris, Sebastian @sebastianyue and Wren @ThornyDryad EPISODE CREDITS: Produced by DaxOpening theme music, editing and mixing by WrenLogo Artwork design by JessieCharacter Artwork design by RiyuskiSegment music and sound effects licensed through Epidemic SoundLINKS:Be sure to follow and tag Roads Uncharted on Bluesky!

CW: This episode includes the description of bugs. If this would be triggering for you, please skip 35:38 to 36:09, 45:32 to 45:36, 50:38 to 50:45 and 1:08:18 to 1:08:24. It also contains themes of PvP, and while we discuss this above table we realize this may be difficult for some audience members. Your safety and enjoyment are important to us.Trix wakes in the arms of Faerlin, who gives them a healing potion for now and a regeneration potion for later. They escort them back to Trix's room through a secret door. Over the next four days, Trix is escorted by armed guards whenever they leave their room. They are fed, rested, given medical attention and treated more or less like the royalty they are. Meanwhile, Eight has spent the last four days chasing “Raspy” through the areas of the fortress that Trix has been kept out of. Finally fed up, Eight hears “Raspy's” voice close by and tries to cast a portal to trap him, but it fails. A giant bug-like creature crawls from the portal - and unknown to Eight another portal opens up in Trix's room. When a guard is pulled into the portal, Trix makes a run for it and finds Eight in the middle of a confrontation with a tattooed, bald man. Follow Dax @gmdax, Kappa @TheKappaChris, Sebastian @sebastianyue and Wren @ThornyDryad EPISODE CREDITS: Produced by DaxOpening theme music, editing and mixing by WrenLogo Artwork design by JessieCharacter Artwork design by RiyuskiSegment music and sound effects licensed through Epidemic SoundLINKS:Be sure to follow and tag Roads Uncharted on Bluesky!

We find Trelwe overseeing two ISR members learning more and more about themselves and starting to plan for a future that makes a difference in the wider galaxy. Dramatis Personae Andarta Yendall as the GM Joy is playing Keydra Javik and can be found on Twitch.tv/joyfullyme2 Erica is playing Norin Gremian and can be found … Continue reading "The Hard Road – Making Future Plans"

Isazel has found herself on Mirial on a quest to make sure that her crew, and more, stays together. Having found Norin the two explore a bit more about their on insecurities and some history that neither were aware of. Dramatis Personae Andarta Yendall as the GM Joy is playing Keydra Javik and can be … Continue reading "The Hard Road – Hearing of the Past"

The Heroes are back at Shadda Bi Boran and have dispersed to the far reaches of the galaxy to get themselves back together and ready for the next mission. If they're to go on a next mission after the loss they've had. We find Trelwe receiving a message from one of the crew and thinks … Continue reading "The Hard Road – Garbled Urgency"

ShakeDown Radio - March 2025 - Episode 834 - EDM Music - Guest DJ Mix Set - Cassian Australia's own, CASSIAN, is on a tear. A Grammy-winning producer, DJ, and mixing engineer is doing it all. With releases on Afterlife, Rose Avenue, and Odd One Out, his singles have racked up over 175M streams. While his latest single “Where Im From”, has already slammed into Beatport's Top 100 at #5 !! As an engineer he is renowned for applying the finishing touch on records and has worked RÜFÜS DU SOL, Anyma, and John Summit, contributing to Grammy, ARIA, and APRA-winning records. And most recently was the Music Director for Anyma's The End of Genesys shows at the Las Vegas Sphere. As a DJ he has conquered crowds at Coachella, EDC, Lollapalooza,Tomorrowland, Hi Ibiza and Red Rocks, and CASSIAN now delivers us a red hot 60 min mix stacked with major tune-age!! Hit the DL button above to grab the mix and please give a shout if you're giving it a run. enjoy, Ant ✌️:: Global PR Pool :: 0418 580 265 Podcast Website: http://www.djpod.com/shakedownradiopodcast Mixcloud: http://www.mixcloud.com/chriscaggs Amazon Music Podcasts: https://bit.ly/3PhNuvZ Apple Podcasts / iTunes:  https://apple.co/3tfyyDP iHeart Radio: https://ihr.fm/3ss7wr2 Tune In App: http://tun.in/pmkVI Castbox: https://bit.ly/3maXTcb You Tube: http://www.YouTube.com/@chriscaggs 4PLAY.fm Dance Radio programmer by JimmyZ from Wild FM, Nova FM, 2RDJ-TM & Club [V] at www.4Play.fm ShakeDown Radio wiith Chris Caggs on Oxx Mixx Dance Radio every Friday Night 7pm Melbourne Australia at https://ozzmixxradio.com/ Catch ShakeDown Radio with Chris Caggs on the Liquid Radio Network at http://www.liquidradio.au Music for this radio show courtesy of the labels based in Australia Play MPE http://www.plaympe.com For Any Enquiries at PLAY MPE email Zarinar at zarinar@plaympe.com or support@plaympe.com Global PR Pool http://www.globalprpool.com For Any Enquiries at Global PR Pool email Anthony at Anthony@globalprpool.com or Gabby at gabby@globalprpool.com Inflyte App http://www.Inflyteapp.com Xelon Digital http://xelondigital.com For any Enquiries at Xelon Digital email Jay at jay@xelondigital.com Please Donate to help with running costs of this podcast on Patreon and buy me a $5 dollars Australian coffee - http://www.patreon.com/ChrisCaggs Or donate via Go Fund Me https://gofund.me/67c7b653 Follow Chris Caggs on Social Media: Threads @ChrisCaggs Facebook Friend Page www.facebook.com/chriscaggs Facebook Fan Page www.facebook.com/chriscaggsradio X www.twitter.com/chriscaggs Instagram www.instagram.com/chriscaggs Linkedin https://au.linkedin.com/in/chriscaggs TikTok @ChrisCaggs Hashtag #ChrisCaggs #ShakedownRadio Over the span of 25 Years across 15 Radio Stations - Chris Caggs has been on air at: Groove FM 96.9FM & 94.5FM - Sydney Groove FM 97.3FM - Brisbane DJ-FM 87.6FM - Sydney 2RDJ 88.1FM - Sydney 2NSB 99.3FM - Northside Radio Sydney Pump FM 99.3FM - Sydney 2ICR Radio - Sydney Mix It Up Radio - Brisbane STR8OUT Radio - Melbourne Mixxbosses Radio - Sydney Urban Movement Radio - Brisbane Liquid Radio - Snowy Mountains New South Wales - Dance Starter FM - Sydney - Dance Tune 1 Radio - Perth - Dance 4PLAY Radio - Queensland - Dance V1Radio - Melbourne - Dance Ozz Mixx Dance Radio - Melbourne Tracklist Cassian & SCRIPT & BELLADONNA - Where I'm From Mila Journée & Olivier Giacomotto - Smash It Adam Port & Stryv Move (Anyma & Cassian Remix) Artwork Adam Port & Stryv ft. Malachii - Move (Anyma & Cassian Remix) Cassian - S.O.S Cassian X ICEHOUSE - Great Southern Land Da Hool Meet Her At The Love Parade (Yotto & Cassian Remix) Dimitri Vangelis & Wyman X Steve Angello Payback (Kevin de Vries & Cassian Remix) Anyma & Cassian - Save Me Artwork Anyma & Cassian ft. Poppy Baskcomb - Save Me (Sphere Version) Anyma - Pictures Of You (Cassian Remix) Jimi Jules vs. Joshlane - My City's On Fire vs. System Overload (Cassian Mashup) Kevin de Vries - Dance With Me (Acappella) Anyma & Argy & Son Of Son - Voices In My Head| Cassian - Dun Dun RÜFÜS DU SOL - On My Knees (Cassian Remix) SCRIPT - Can You Hear Me? Gotye Somebody That I Used To Know (Acappella) John Summit & HAYLA - Shiver (Cassian Remix)

ShakeDown Radio - March 2025 - Episode 834 - EDM Music - Guest DJ Mix Set - Cassian Australia's own, CASSIAN, is on a tear. A Grammy-winning producer, DJ, and mixing engineer is doing it all. With releases on Afterlife, Rose Avenue, and Odd One Out, his singles have racked up over 175M streams. While his latest single “Where Im From”, has already slammed into Beatport's Top 100 at #5 !! As an engineer he is renowned for applying the finishing touch on records and has worked RÜFÜS DU SOL, Anyma, and John Summit, contributing to Grammy, ARIA, and APRA-winning records. And most recently was the Music Director for Anyma's The End of Genesys shows at the Las Vegas Sphere. As a DJ he has conquered crowds at Coachella, EDC, Lollapalooza,Tomorrowland, Hi Ibiza and Red Rocks, and CASSIAN now delivers us a red hot 60 min mix stacked with major tune-age!! Hit the DL button above to grab the mix and please give a shout if you're giving it a run. enjoy, Ant ✌️:: Global PR Pool :: 0418 580 265 Podcast Website: http://www.djpod.com/shakedownradiopodcast Mixcloud: http://www.mixcloud.com/chriscaggs Amazon Music Podcasts: https://bit.ly/3PhNuvZ Apple Podcasts / iTunes:  https://apple.co/3tfyyDP iHeart Radio: https://ihr.fm/3ss7wr2 Tune In App: http://tun.in/pmkVI Castbox: https://bit.ly/3maXTcb You Tube: http://www.YouTube.com/@chriscaggs 4PLAY.fm Dance Radio programmer by JimmyZ from Wild FM, Nova FM, 2RDJ-TM & Club [V] at www.4Play.fm ShakeDown Radio wiith Chris Caggs on Oxx Mixx Dance Radio every Friday Night 7pm Melbourne Australia at https://ozzmixxradio.com/ Catch ShakeDown Radio with Chris Caggs on the Liquid Radio Network at http://www.liquidradio.au Music for this radio show courtesy of the labels based in Australia Play MPE http://www.plaympe.com For Any Enquiries at PLAY MPE email Zarinar at zarinar@plaympe.com or support@plaympe.com Global PR Pool http://www.globalprpool.com For Any Enquiries at Global PR Pool email Anthony at Anthony@globalprpool.com or Gabby at gabby@globalprpool.com Inflyte App http://www.Inflyteapp.com Xelon Digital http://xelondigital.com For any Enquiries at Xelon Digital email Jay at jay@xelondigital.com Please Donate to help with running costs of this podcast on Patreon and buy me a $5 dollars Australian coffee - http://www.patreon.com/ChrisCaggs Or donate via Go Fund Me https://gofund.me/67c7b653 Follow Chris Caggs on Social Media: Threads @ChrisCaggs Facebook Friend Page www.facebook.com/chriscaggs Facebook Fan Page www.facebook.com/chriscaggsradio X www.twitter.com/chriscaggs Instagram www.instagram.com/chriscaggs Linkedin https://au.linkedin.com/in/chriscaggs TikTok @ChrisCaggs Hashtag #ChrisCaggs #ShakedownRadio Over the span of 25 Years across 15 Radio Stations - Chris Caggs has been on air at: Groove FM 96.9FM & 94.5FM - Sydney Groove FM 97.3FM - Brisbane DJ-FM 87.6FM - Sydney 2RDJ 88.1FM - Sydney 2NSB 99.3FM - Northside Radio Sydney Pump FM 99.3FM - Sydney 2ICR Radio - Sydney Mix It Up Radio - Brisbane STR8OUT Radio - Melbourne Mixxbosses Radio - Sydney Urban Movement Radio - Brisbane Liquid Radio - Snowy Mountains New South Wales - Dance Starter FM - Sydney - Dance Tune 1 Radio - Perth - Dance 4PLAY Radio - Queensland - Dance V1Radio - Melbourne - Dance Ozz Mixx Dance Radio - Melbourne Tracklist Cassian & SCRIPT & BELLADONNA - Where I'm From Mila Journée & Olivier Giacomotto - Smash It Adam Port & Stryv Move (Anyma & Cassian Remix) Artwork Adam Port & Stryv ft. Malachii - Move (Anyma & Cassian Remix) Cassian - S.O.S Cassian X ICEHOUSE - Great Southern Land Da Hool Meet Her At The Love Parade (Yotto & Cassian Remix) Dimitri Vangelis & Wyman X Steve Angello Payback (Kevin de Vries & Cassian Remix) Anyma & Cassian - Save Me Artwork Anyma & Cassian ft. Poppy Baskcomb - Save Me (Sphere Version) Anyma - Pictures Of You (Cassian Remix) Jimi Jules vs. Joshlane - My City's On Fire vs. System Overload (Cassian Mashup) Kevin de Vries - Dance With Me (Acappella) Anyma & Argy & Son Of Son - Voices In My Head| Cassian - Dun Dun RÜFÜS DU SOL - On My Knees (Cassian Remix) SCRIPT - Can You Hear Me? Gotye Somebody That I Used To Know (Acappella) John Summit & HAYLA - Shiver (Cassian Remix)

ShakeDown Radio - March 2025 - Episode 834 - EDM Music - Guest DJ Mix Set - Cassian Australia's own, CASSIAN, is on a tear. A Grammy-winning producer, DJ, and mixing engineer is doing it all. With releases on Afterlife, Rose Avenue, and Odd One Out, his singles have racked up over 175M streams. While his latest single “Where Im From”, has already slammed into Beatport's Top 100 at #5 !! As an engineer he is renowned for applying the finishing touch on records and has worked RÜFÜS DU SOL, Anyma, and John Summit, contributing to Grammy, ARIA, and APRA-winning records. And most recently was the Music Director for Anyma's The End of Genesys shows at the Las Vegas Sphere. As a DJ he has conquered crowds at Coachella, EDC, Lollapalooza,Tomorrowland, Hi Ibiza and Red Rocks, and CASSIAN now delivers us a red hot 60 min mix stacked with major tune-age!! Hit the DL button above to grab the mix and please give a shout if you're giving it a run. enjoy, Ant ✌️:: Global PR Pool :: 0418 580 265 Podcast Website: http://www.djpod.com/shakedownradiopodcast Mixcloud: http://www.mixcloud.com/chriscaggs Amazon Music Podcasts: https://bit.ly/3PhNuvZ Apple Podcasts / iTunes:  https://apple.co/3tfyyDP iHeart Radio: https://ihr.fm/3ss7wr2 Tune In App: http://tun.in/pmkVI Castbox: https://bit.ly/3maXTcb You Tube: http://www.YouTube.com/@chriscaggs 4PLAY.fm Dance Radio programmer by JimmyZ from Wild FM, Nova FM, 2RDJ-TM & Club [V] at www.4Play.fm ShakeDown Radio wiith Chris Caggs on Oxx Mixx Dance Radio every Friday Night 7pm Melbourne Australia at https://ozzmixxradio.com/ Catch ShakeDown Radio with Chris Caggs on the Liquid Radio Network at http://www.liquidradio.au Music for this radio show courtesy of the labels based in Australia Play MPE http://www.plaympe.com For Any Enquiries at PLAY MPE email Zarinar at zarinar@plaympe.com or support@plaympe.com Global PR Pool http://www.globalprpool.com For Any Enquiries at Global PR Pool email Anthony at Anthony@globalprpool.com or Gabby at gabby@globalprpool.com Inflyte App http://www.Inflyteapp.com Xelon Digital http://xelondigital.com For any Enquiries at Xelon Digital email Jay at jay@xelondigital.com Please Donate to help with running costs of this podcast on Patreon and buy me a $5 dollars Australian coffee - http://www.patreon.com/ChrisCaggs Or donate via Go Fund Me https://gofund.me/67c7b653 Follow Chris Caggs on Social Media: Threads @ChrisCaggs Facebook Friend Page www.facebook.com/chriscaggs Facebook Fan Page www.facebook.com/chriscaggsradio X www.twitter.com/chriscaggs Instagram www.instagram.com/chriscaggs Linkedin https://au.linkedin.com/in/chriscaggs TikTok @ChrisCaggs Hashtag #ChrisCaggs #ShakedownRadio Over the span of 25 Years across 15 Radio Stations - Chris Caggs has been on air at: Groove FM 96.9FM & 94.5FM - Sydney Groove FM 97.3FM - Brisbane DJ-FM 87.6FM - Sydney 2RDJ 88.1FM - Sydney 2NSB 99.3FM - Northside Radio Sydney Pump FM 99.3FM - Sydney 2ICR Radio - Sydney Mix It Up Radio - Brisbane STR8OUT Radio - Melbourne Mixxbosses Radio - Sydney Urban Movement Radio - Brisbane Liquid Radio - Snowy Mountains New South Wales - Dance Starter FM - Sydney - Dance Tune 1 Radio - Perth - Dance 4PLAY Radio - Queensland - Dance V1Radio - Melbourne - Dance Ozz Mixx Dance Radio - Melbourne Tracklist Cassian & SCRIPT & BELLADONNA - Where I'm From Mila Journée & Olivier Giacomotto - Smash It Adam Port & Stryv Move (Anyma & Cassian Remix) Artwork Adam Port & Stryv ft. Malachii - Move (Anyma & Cassian Remix) Cassian - S.O.S Cassian X ICEHOUSE - Great Southern Land Da Hool Meet Her At The Love Parade (Yotto & Cassian Remix) Dimitri Vangelis & Wyman X Steve Angello Payback (Kevin de Vries & Cassian Remix) Anyma & Cassian - Save Me Artwork Anyma & Cassian ft. Poppy Baskcomb - Save Me (Sphere Version) Anyma - Pictures Of You (Cassian Remix) Jimi Jules vs. Joshlane - My City's On Fire vs. System Overload (Cassian Mashup) Kevin de Vries - Dance With Me (Acappella) Anyma & Argy & Son Of Son - Voices In My Head| Cassian - Dun Dun RÜFÜS DU SOL - On My Knees (Cassian Remix) SCRIPT - Can You Hear Me? Gotye Somebody That I Used To Know (Acappella) John Summit & HAYLA - Shiver (Cassian Remix)

What would happen to your business if your customer service operations went down right now? Do you have the tools and strategies in place to handle a sudden crisis, or would your contact center be scrambling to meet demand? Today, we're discussing how AI and cloud-based solutions can help organizations manage crises and enhance customer service operations with John Finch at RingCentral. We'll explore key strategies for building resilience in customer service, particularly in response to recent IT outages. John Finch leads product marketing at RingCentral for the customer engagement portfolio, which includes RingCX and RingSense AI, as RingCentral scales and expands its global customer engagement reach. He has held product marketing leadership roles at Zendesk, Dialpad, Serenova (LiveOps), and Genesys, launching Enterprise SaaS contact center solutions into the market. RESOURCES RingCentral: https://www.ringcentral.com RingCentral's 2025 Trends Report: https://www.ringcentral.com/us/en/blog/the-state-of-ai-in-business-communications-key-insights-from-ringcentrals-2025-trends-report/ Don't miss Medallia Experience 2025, March 24-26 in Las Vegas: Registration is now available: https://cvent.me/AmO1k0 Use code MEDEXP25 for $200 off registration Register now for HumanX 2025. This AI-focused event which brings some of the most forward-thinking minds in technology together. Register now with the code "HX25p_tab" for $250 off the regular price. Connect with Greg on LinkedIn: https://www.linkedin.com/in/gregkihlstrom Don't miss a thing: get the latest episodes, sign up for our newsletter and more: https://www.theagilebrand.show Check out The Agile Brand Guide website with articles, insights, and Martechipedia, the wiki for marketing technology: https://www.agilebrandguide.com The Agile Brand podcast is brought to you by TEKsystems. Learn more here: https://www.teksystems.com/versionnextnow The Agile Brand is produced by Missing Link—a Latina-owned strategy-driven, creatively fueled production co-op. From ideation to creation, they craft human connections through intelligent, engaging and informative content. https://www.missinglink.company