Podcasts about sprout social

Amy Schwartz, Chief People Officer at Wiz, joined us on The Modern People Leader. We talked about why HR alone can't create a high-performance culture, why relationships and influence matter more than HR systems, and why "picking up the trash" - a leadership philosophy she picked up working in casinos - has stuck with her ever since.----  Sponsor Links:

Laura Tomaino, Chief People Officer at Glooko, joined us on The Modern People Leader. We talked about why “People-First” leadership feels harder in 2026 and what it actually looks like to live up to that today.----  Sponsor Links:

Jevan Lenox, Chief People Officer at Writer, joined us on The Modern People Leader. We talked about why AI adoption alone is not enough, how companies can use “directed innovation” to drive real business outcomes with AI, and what high performance looks like in the AI era.----  Sponsor Links:

Does everyone on your revenue team actually agree on who your ideal customer is? Daniel sits down with Hailey McDonald, the new VP of Revenue Marketing at Sprout Social, on day one of her new role. They get into one of the most expensive mistakes in B2B Marketing: building campaigns before your ICP is truly locked in across every team. Hailey breaks down why most companies are doing ABM in name only, how to tell within five minutes that a team's ICP is broken, and why getting Marketing, sales, CS, and rev ops aligned on a single definition is the foundation everything else is built on. She also explains the difference between ICP and total addressable market, and how pipeline hitting while revenue misses is one of the clearest signals something is off with your targeting. Daniel makes the case that personalization at scale is really just personality at scale, and why the brands that stay consistent with their messaging even under pressure are the ones that win long term. Plus, Hailey's marketing hill she would die on: you can't have demand without brand. If you're looking to actually understand and identify who your audience is, this episode is for you.  Wrike brings structure, visibility, and accountability to work, so companies can make better business decisions, improve efficiency, and reduce risk. Learn more at https://wrike.com/tmm Follow Hailey: LinkedIn: https://www.linkedin.com/in/haymcdee/ Follow Daniel: YouTube: https://www.youtube.com/@themarketingmillennials/featured Twitter: https://www.twitter.com/Dmurr68 LinkedIn: https://www.linkedin.com/in/daniel-murray-marketing Sign up for The Marketing Millennials newsletter: www.workweek.com/brand/the-marketing-millennials Daniel is a Workweek friend, working to produce amazing podcasts. To find out more, visit: www.workweek.com

Kirsten Moorefield, Chief Strategy Officer & Co-Founder at Cloverleaf, Sarika Lamont, CPO at Vidyard, and Sarah Royer, Sr. Manager of People Ops at Nirvana Insurance, joined us on The Modern People Leader for a live discussion on AI coaching. We talked about what AI coaching actually means today, building these tools in-house versus buying, and why career growth will never be a perfect checklist.----  Sponsor Links:

Cara Brennan Allamano (Founder of PeopleTech Partners and former Chief People Officer at Lattice) and Jevan Lenox (Chief People Officer at Writer) joined Stephen at Fix Healthcare Live. They talked about the growing pressure on HR leaders and why modern people leaders need to rethink how they operate in a rapidly changing world.----  Sponsor Links:

Lindsay Jurist-Rosner, Co-Founder and CEO of Wellthy, and Stephan Dolling, AVP of Global Benefits & Well-being at Merck, joined us on The Modern People Leader. We talked about the rising pressures facing working families and what companies can do to support their employees that are caregivers.----  Sponsor Links:

Strengthen your annuity sales strategy with these best practices. Hear takeaways for agents of all experience levels, plus how to download our fact-finder that can help you ask better questions.   Read the text version   Download the Fact-Finder PDF   Get Connected:

Jessica Zwaan, VP People Strategy & Operations at Leapsome and author of Built For People, joined us for another MPL Build AMA. This time we talked about how to redesign your People team if you're running your team like a product team, why metrics like internal promotion retention matter more than traditional HR KPIs, and more.----  Sponsor Links:

Amin Palizban, Co-Founder & CEO of TopicFlow, joined us on The Modern People Leader. We talked about why managers are at a breaking point, how AI is transforming performance management, and what it takes to build AI-native people products that actually support managers in real time.----  Get the AI for Performance Management Toolkit: https://modernpeopleleader.kit.com/aiforperformanceSponsor Links:

Social media managers have been saying it for years: the comments section knows all. In this episode, Safaniya Stevenson sits down with Brittany Hennessy of Sprout Social to unpack why higher ed teams need to stop treating social like a content calendar and start using it as a real-time intelligence engine. From enrollment trends and student sentiment to campus reputation and revenue opportunities, they explore how universities can turn online chatter into smarter decisions. If your institution is still measuring success by likes and impressions alone, this conversation might just change the way you see social forever. Guest Name: Brittany Hennessy, VP, Social Intelligence Evangelism Guest Social: https://www.linkedin.com/in/brittanyphennessy/ Guest Bio: Brittany Hennessy is Vice President of Social Intelligence Evangelism at Sprout Social, where she defines and advances Social Intelligence as an executive discipline that connects social signals to business performance. She works with senior leaders to translate emerging signals into decisions that shape reputation, revenue, and retention. She is the author of INFLUENCER, one of the earliest strategic books on the business of creators, with frameworks that continue to shape how brands approach influencer marketing today. - - - -Connect With Our Host:Safaniya Stevensonhttps://www.linkedin.com/in/safaniyastevenson/ About The Enrollify Podcast Network:Talking Tactics is a part of the Enrollify Podcast Network. If you like this podcast, chances are you'll like other Enrollify shows too! Enrollify is made possible by Element451 — The AI Workforce Platform for Higher Ed. Learn more at element451.com. Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

If your brand sounds like everyone else's, you're not competing. You're interchangeable.  Claims like "customer-centric," "trusted partner," and "AI-powered" don't do much when buyers hear them everywhere. True differentiation is bold, precise, and hard to confuse with the rest of the category.  In this episode, Drew Neisser brings together Scott Morris (Sprout Social), Gary Sevounts (Netris), and Lesley Davis to explore what real differentiation requires in B2B. They get into how companies clarify their story, align internally, and carry that differentiation from product to pitch to customer experience.  In this episode:  Scott explains why strong positioning only works when the product actually delivers on the promise, and how Sprout is building its brand around "social intelligence for breakthrough brands"  Gary shares how a shift from selling "just another fraud tool" to an "identity trust network" transformed growth, increased deal size, and helped drive a major acquisition  Lesley breaks down how differentiation shows up in a services business, especially in RFP-driven categories, where the real win comes from understanding the problem behind the problem  Plus:  Why pipeline without differentiation leads to smaller deals  How strong positioning starts with customer frustrations  The difference between bold positioning and empty promises  Why differentiation only works when the whole company reinforces it  If you're a B2B CMO trying to differentiate your business and make your brand impossible to ignore, this one's worth your time!  For full show notes and transcripts, visit https://renegademarketing.com/podcasts/ To learn more about CMO Huddles, visit https://cmohuddles.com/

James Seechurn, Author of ‘What Pay Costs' and ‘Nothing Left to Take Away', joined us on The Modern People Leader.We talked about why traditional “pay for performance” systems often fail—both because individual performance is hard to measure in knowledge work and because incentives don't actually drive better outcomes. We also explored a new definition of performance centered on innovation, and how companies can unlock it by creating the conditions of autonomy, competence, and relatedness instead of relying on compensation levers.---Sponsor Links:

Claude Silver, Chief Heart Officer at VaynerX, joined us on The Modern People Leader. We talked about why workplace dread is increasing in today's environment, what Claude has learned from Gen Z employees, and how leaders can leave their “heart print” on the people they work with.----  Sponsor Links:

There have been no major new statements, interviews, or public appearances by Tucker Carlson in the past few days. His Tucker Carlson Network continues to stream exclusive content, including recent episodes discussing global politics and media bias, but no fresh projects or launches were announced this week. Reactions to his prior comments on election integrity and government overreach persist online, with supporters praising his influence on conservative discourse while critics, including mainstream outlets like CNN, accuse him of amplifying division without new rebuttals emerging recently.No legal or professional developments involving Carlson have surfaced, such as lawsuits or network shifts. Discussions around his role in media and politics remain steady, with podcasts like The Social Media Breakdown noting how figures like him drive platform engagement amid AI distrust and news consumption shifts, where social media now tops TV as a primary source per Sprout Social's Q1 2026 survey. His influence fuels debates on free speech versus misinformation, especially among Gen Z users showing mixed trust levels.Carlson has had no reported significant interactions with other public figures lately, though his network's archives highlight past exchanges with politicians like Vivek Ramaswamy. Overall, the media landscape shows a quiet period for Carlson, underscoring his enduring impact on right-leaning audiences amid broader digital fractures.Thank you for listening to the Tucker Carlson News Tracker podcast. Please subscribe for updates. This has been a Quiet Please production, for more check out quietplease.ai.For more http://www.quietplease.aiGet the best deals https://amzn.to/3ODvOtaThis content was created in partnership and with the help of Artificial Intelligence AI

Zachary Parris, who's re-imagining talent development for the AI era at Google, joined us on The Modern People Leader. We talked about how AI is turning HR leaders into builders, why product thinking is replacing traditional HR programs, and how anyone can now create impactful tools without a technical background. ----  Sponsor Links:

Deborah Yount, CHRO at Sutter Health, joined us on The Modern People Leader to share her journey from finance to leading HR at one of the largest healthcare systems in the U.S. We discussed how Sutter reduced turnover by nearly 40%, built a culture of leadership accountability, and scaled employee experience and development across 60,000+ employees.----  Sponsor Links:

Eva Majercsik (Chief People Officer) and Trevor Schulze (CIO) at Genesys joined us on The Modern People Leader. We talked about how AI is reshaping how humans and machines work together, why CIO and CPO partnerships are more important than ever, and how to lead a human-centered AI transformation across the organization. ----  Sponsor Links:

Amit Rapaport, Co-Founder & CEO of Compete, joined us on The Modern People Leader. We talked about why most HR metrics don't matter to your CEO, how to think like a CEO when looking at workforce data, and more.----  Downloadable PDF with top takeaways: https://modernpeopleleader.kit.com/5-hr-rulesSponsor Links:

Beth Ley, Chief People Officer at Kendra Scott, joined us on The Modern People Leader. We talked about how to build the number one workplace for women, the “Great Talent Transfer” and Beth's vision for internal talent mobility, and what it's like to work with a visionary founder.---- Sponsor Links:

Matt McFarlane, Founder of FNDN, joined us on The Modern People Leader. We talked about how to build a successful HR consulting business, why niching down and strong branding matter, and how to create sustainable growth through content, community, and a portfolio career.----  Sponsor Links:

Most benefits strategies fail for one simple reason: employees don't know how to use them. Matt Scovil, Co-Founder and CEO of Medefy, joined us to break down why confusing benefits lead to higher healthcare costs, why behavior change is the real unlock, and how HR teams can turn benefits from a cost center into something employees actually use.----  Downloadable PDF with top takeaways: https://modernpeopleleader.kit.com/episode288Sponsor Links:

Alex Coonce (Chief People Officer) and Patrick Quigley (CEO) from Sidecar Health joined us on The Modern People Leader. We talked about building a strong CEO–CPO partnership, why culture must scale before headcount does, and how companies can become AI-native while staying transparent with employees.----  Downloadable PDF with top takeaways: https://modernpeopleleader.kit.com/episode287Sponsor Links:

Kim Smith from Tilt joined us on The Modern People Leader. We talked about how personalized leave support creates a better employee experience, what managers and HR teams often miss during leave transitions, and how to build a modern leave process that balances compliance, communication, and care.----  Downloadable PDF with top takeaways: https://modernpeopleleader.kit.com/episode286Sponsor Links:

Melissa Theiss, Head of People Ops at Kit, joined us on The Modern People Leader to break down how HR leaders can build real business acumen using practical frameworks like Track-Racehorse-Jockey, her PeopleOps maturity diagnostic, and a 90-in-90 listening tour. We also walked through how to turn employee feedback into an actionable backlog and use it to shape a people strategy that supports the business first while staying people-centric.----  Downloadable PDF with top takeaways: https://modernpeopleleader.kit.com/episode285Sponsor Links:

Jessica Zwaan joined us on The Modern People Leader for MPL Build's first-ever AMA, alongside Jalene Vandermey-Jackson from Workleap. We talked about what traditional HR mindsets must be let go to become builders, how to collect lightweight employee feedback to help build the right products, and more.----  Downloadable PDF with top takeaways: https://modernpeopleleader.kit.com/episode284Sponsor Links:

Facts: AI started mainly as a marketing tool.

Today on the show, we have Priya Lakshminarayanan, CPO of Recurly, a subscription management platform empowering brands like Twitch, PupBox, Sprout Social, and Pipedrive to launch, scale, and optimize subscription experiences.In this episode, we dive deep into Recurly's 2026 State of Subscriptions report, uncovering surprising trends that challenge conventional wisdom about churn. We explore why "selective churn" might actually reflect stronger consumer intent rather than fatigue, and why the pause button has evolved from a red flag into a strategic retention tool.We discuss the dramatic shift in subscriber behavior, including why 51% of consumers cancelled at least one subscription in the last 12 months, how micro-subscriptions are becoming the new trial experience in an AI-driven world, and why traditional free trials are becoming cost-prohibitive as LLM costs rise.Finally, we tackle the loyalty paradox: why transparency and easy cancellation actually drive long-term retention, how annual subscription renewals have become critical inflection points, and why the best retention strategy might be proactively canceling customers who aren't using your service.Churn FM is sponsored by Vitally, the all-in-one Customer Success Platform.

Diane Sadowski-Joseph, Co-Founder of Clarinet, joined us on The Modern People Leader. We talked about why most AI adoption stalls at “talking the talk,” how to choose the right AI use cases using the “trifecta” and the Five Frictions framework, and how “click cutters” can unlock compounding gains by removing cognitive and workflow friction.----  Here's everything Diane referenced: https://modernpeopleleader.kit.com/fivefrictionsSponsor Links:

Liz Bronson, VP of People at Skimmer, joined us on The Modern People Leader to talk about intentionally “flatlining” her career for a period of time to prioritize parenting. ----  Downloadable PDF with top takeaways: https://modernpeopleleader.kit.com/episode282Sponsor Links:

Isabel Naidoo, Chief People Officer at Wise, joined us on The Modern People Leader to share how Wise builds a cohesive employee experience across global offices while still honoring local identity. ----  Downloadable PDF with top takeaways: https://modernpeopleleader.kit.com/episode281Sponsor Links:

Chase Warrington, Head of Operations at Doist, joined us on The Modern People Leader to break down how async-first work enables faster decision-making, stronger culture, and scalable operations. We talked about building trust without offices, the systems and rituals behind Doist's execution velocity, and why async workflows are foundational to effective AI adoption.----  Downloadable PDF with top takeaways: https://modernpeopleleader.kit.com/episode280Sponsor Links:

Insane census numbers should spell doom for Democrats. Trump finally gets ahold of the holy grail: the Fulton County voter records. Revealed: Obama used the CIA to totally make up the Russia collusion hoax. Liberal women should tolerate ... rape? (Please subscribe & share.) Sources: https://fortune.com/2026/01/29/jerome-powell-says-economy-has-clearly-improved-since-december-as-he-defends-rate-pause/ https://truthsocial.com/@realDonaldTrump/posts/115972658725010644 yahoo.com/news/articles/spain-gives-half-million-migrants-190626950.html?guccounter=1&guce_referrer=aHR0cHM6Ly93d3cuZ29vZ2xlLmNvbS8&guce_referrer_sig=AQAAAIUZ0dKkaMhLh08kv7a1kpDYImb1CGXPXNJ9G_2TGcFMBIwHJ3CPsncjc63kUHXiUb5deONKeJM2UeztPSFnQTJw0My_ez1smKIlhAOG2zKqW2D2LubIb1Vwnt8I30U7WNGEVQybWqWLC9-dx_dIp1Ic7nzliLGjtGBf8Vpb6OZe https://www.breitbart.com/politics/2026/01/17/manchurian-generation-ballot-flood-more-than-1-million-chinese-with-u-s-citizenship-could-vote-in-2030-elections/ https://www.foxnews.com/politics/far-left-network-helped-put-alex-pretti-harms-way-made-him-martyr https://time.com/5556331/mueller-investigation-indictments-guilty-pleas/ https://www.thenation.com/article/society/why-i-didnt-report-my-rape/?utm_campaign=SproutSocial&utm_content=thenation&utm_medium=social&utm_source=twitter

Jani Sanguino joined us on The Modern People Leader to share how Viva built an award-winning, manager-led AI transformation. We talked about the three AI competencies they prioritized, their 13-week manager-led learning path, and the most impactful use cases for their business.----  Go deeper on Viva's AI Journey in Roundtable with Jani (only 10 seats)Downloadable PDF with top takeaways: https://modernpeopleleader.kit.com/episode279----Sponsor Links:

Ilhan Omar has incredible luck. First her net worth increases 66,000% in five years. Now this. Democrats are willing to martyr their sheeple to keep illegals in the country. The new census report explains why. Democrats float a new idea: good liberal women should tolerate rape. (Please subscribe & share.) Sources: https://www.thenation.com/article/society/why-i-didnt-report-my-rape/?utm_campaign=SproutSocial&utm_content=thenation&utm_medium=social&utm_source=twitter https://x.com/i/grok/share/268b3ecb9ddc43cfa2dbce88ff3bd859 https://www.foxnews.com/politics/new-york-california-projected-lose-6-house-seats-red-states-2030-census-analysis-shows

We recapped MPL Live Austin with attendees Cindy Lopez (Senior Director, People & Culture, Pattern Bioscience) and Marlene Arroyo (Founder, Peoplecraft).----  Downloadable PDF with top takeaways: https://modernpeopleleader.kit.com/episode278Sponsor Links:

Jon Couture, CHRO at Vanguard, joined The Modern People Leader to share how Vanguard is balancing 50 years of legacy with the next 50 years of change. ----  Downloadable PDF with top takeaways: https://modernpeopleleader.kit.com/episode277Sponsor Links:

In this episode of The Modern People Leader, Sarika Lamont, Chief People Officer at Vidyard, joins us to unpack her non-traditional journey into HR and how AI is reshaping the role of People teams. She shared practical AI use cases from onboarding automation to AI coaching, along with the mindset shifts HR leaders must make to lead change rather than fear it. ----  Downloadable PDF with top takeaways: https://modernpeopleleader.kit.com/episode276Sponsor Links:

Peter Fader and Jessica Zwaan joined The Modern People Leader to explore how customer-based audit principles can be applied to employees.----  Downloadable PDF with top takeaways: https://modernpeopleleader.kit.com/episode275Sponsor Links:

Kirthi Mani, Chief People Officer at CLA, joins The Modern People Leader to explore why joy is a true competitive advantage and how people-first leadership drives sustainable performance. ----  Downloadable PDF with top takeaways: https://modernpeopleleader.kit.com/episode274Sponsor Links:

Pat Lencioni, founder of The Table Group and bestselling author behind The Five Dysfunctions of a Team and The 6 Types of Working Genius, joined us on The Modern People Leader. We talked about his origin story in organizational health, how Working Genius helps leaders prevent burnout by designing teams around strengths, and how HR leaders can build trust and stay grounded as AI reshapes work.----  Downloadable PDF with top takeaways: https://modernpeopleleader.kit.com/episode273Sponsor Links:

If HR wants to evolve, doing things the same way year after year won't cut it.  Change requires bold, new strategies. In this episode of HR Superstars, Karina Young is joined by Crystal Boysen, Chief People Officer at Sprout Social, to challenge traditional HR thinking around risk, planning, and employee value. Crystal discusses why fear-based policies and over-engineered processes create friction instead of trust. She also shares how HR leaders can design systems that help people move faster, with more clarity and confidence. She explains why strategy often fails, not because the plan is wrong, but because organizations never change how work actually gets done. This episode calls on HR leaders to let go of a risk-averse mindset and embrace a more adaptive, people-first approach. Join us as we discuss: (00:00) Meet HR Superstar: Crystal Boysen (06:08) Creating an environment where teams feel safe enough to learn (11:06) A different approach to planning cycles (15:39) Why strategy is not a fixed plan (20:08) What today's employees expect beyond pay and benefits (38:10) Crystal's bold move for 2026 Resources: For the entire interview, subscribe to HR Superstars on Spotify, Apple Podcasts, or YouTube, or tune in on our website. Original podcast track produced by Entheo. Listening on a desktop & can't see the links? Just search for HR Superstars in your favorite podcast player. Hear Karina's thoughts on elevating your HR career by following her on LinkedIn: https://www.linkedin.com/in/karinayoung11/ Download 15Five's Employee Engagement Playbook: https://www.15five.com/ebook/engage-to-excel-15fives-employee-engagement-playbook/?utm_source=podcast&utm_medium=podcast&utm_campaign=Q2_2023_Podcast_CTAs&utm_content=Employee For more on maximizing employee performance, engagement, and retention, click here: https://www.15five.com/demo?utm_source=podcast&utm_medium=podcast&utm_campaign=Q2-Podcast-Ads&utm_content=Schedule-a-demo Crystal Boysen's LinkedIn - https://www.linkedin.com/in/crystalmboysen/ 

Brandon Sammut (Chief People and AI Transformation Officer at Zapier), Jenny Molyneaux (VP of People, Vercel), and Valerie Gobeil (Head of Talent Management, Workleap) joined us for a live session on how HR teams are actually using AI today. We talked about how to get organizations AI-ready, avoid “AI debt,” make smarter build vs buy decisions, and we walked through live demos of AI-powered performance reviews, hiring workflows, interview coaching, engagement insights, and more.----  Downloadable PDF with top takeaways: https://modernpeopleleader.kit.com/episode272Sponsor Links:

DJ Casto joined us on The Modern People Leader to share how Synchrony is co-designing the future of work with employees.We talked about active listening at scale, building trust by being great not perfect, rethinking leadership for a flexible workforce, and why treating the employee experience like a product creates real business impact.---- Downloadable PDF with top takeaways: https://modernpeopleleader.kit.com/episode271Sponsor Links:

Taylor and Melanie joined The Modern People Leader to unpack how HR teams can get out from under compliance chaos and admin overload to focus on business impact.---- Downloadable PDF with top takeaways: https://modernpeopleleader.kit.com/episode270Sponsor Links:

Jessica Swank, Chief People Officer at Box, joined us on The Modern People Leader. We talked about building an "org brain", preparing managers to lead teams of humans plus agents, avoiding agent sprawl and tech debt, and why every people leader needs to start experimenting with AI personally to stay ahead.----  Downloadable PDF with top takeaways: https://modernpeopleleader.kit.com/episode269Sponsor Links:

We dug into Foursquare's North Stars of vibrancy and velocity, applying design thinking to the people function, and their team-based performance model.---- Downloadable PDF with top takeaways: https://modernpeopleleader.kit.com/episode268Sponsor Links:

Shannon Hobbs, Chief People Officer at BNY, joined us to unpack how the bank is scaling its early-career pipeline, flattening org design, and running a culture-first transformation.We discussed BNY's in-house AI hub “Eliza” (99% employee certification, 15k+ agents, 100 digital employees), plus practical advice for CHROs on building AI capability safely and at scale.---- How BNY is betting big on early talent (PDF): https://modernpeopleleader.kit.com/episode267Sponsor Links:

Luke O'Mahoney, Founder & Creator of Sapienˣ, joined The Modern People Leader.We talked about the three emerging models of product-led HR, Agile theater, and how an enterprise company phased its shift to product-led HR.---- Sponsor Links:

Darren Murph, a leading voice on distributed work and former leader at GitLab, Zillow, and Andela returned to the show.We dug into the remote first maturity scale, the four-pillar operating model (knowledge, project, self, performance), and how to build an “org brain.”---- Sponsor Links: