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Most benefits strategies fail for one simple reason: employees don't know how to use them. Matt Scovil, Co-Founder and CEO of Medefy, joined us to break down why confusing benefits lead to higher healthcare costs, why behavior change is the real unlock, and how HR teams can turn benefits from a cost center into something employees actually use.---- Downloadable PDF with top takeaways: https://modernpeopleleader.kit.com/episode288Sponsor Links:
More and more companies are incorporating artificial intelligence into their workflows — from AI assistants that record and analyze meetings, to AI notetakers that keep track of what's said, to AI summaries and analyses of emails.Workers may know this technology is being used, but some of these tools, which record and monitor, can still catch them off guard. Still, Josh Bersin, an human resources industry analyst and consultant, says the productivity gains from these tools mean many employers are embracing them.Marketplace's Stephanie Hughes had him walk her through what he's seeing businesses try and what they're using at his company — including one HR tool that his company makes and sells called Galileo.
More and more companies are incorporating artificial intelligence into their workflows — from AI assistants that record and analyze meetings, to AI notetakers that keep track of what's said, to AI summaries and analyses of emails.Workers may know this technology is being used, but some of these tools, which record and monitor, can still catch them off guard. Still, Josh Bersin, an human resources industry analyst and consultant, says the productivity gains from these tools mean many employers are embracing them.Marketplace's Stephanie Hughes had him walk her through what he's seeing businesses try and what they're using at his company — including one HR tool that his company makes and sells called Galileo.
Alex Coonce (Chief People Officer) and Patrick Quigley (CEO) from Sidecar Health joined us on The Modern People Leader. We talked about building a strong CEO–CPO partnership, why culture must scale before headcount does, and how companies can become AI-native while staying transparent with employees.---- Downloadable PDF with top takeaways: https://modernpeopleleader.kit.com/episode287Sponsor Links:
In this podcast episode, Dr. Jonathan H. Westover talks with Jordan Hammerstad about the new report out from the Josh Bersin company, The Definitive Guide to Corporate Learning.Jordan Hammerstad is Associate Director of Research at The Josh Bersin Company, where she leads the L&D Roundtable—an executive forum driving corporate learning innovation. Passionate about the intersection of behavioral sciences and the workplace, she pursued a bachelor's degree in neuroscience before obtaining her master's in human resources. As a certified HR practitioner, Jordan brings experience from multiple industries, including commercial real estate, higher education, industrial automation, retail, and transportation. Her research focuses on learning and development—notably dynamic skilling, performance enablement, and AI-first corporate learning transformations.See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.
Kim Smith from Tilt joined us on The Modern People Leader. We talked about how personalized leave support creates a better employee experience, what managers and HR teams often miss during leave transitions, and how to build a modern leave process that balances compliance, communication, and care.---- Downloadable PDF with top takeaways: https://modernpeopleleader.kit.com/episode286Sponsor Links:
Melissa Theiss, Head of People Ops at Kit, joined us on The Modern People Leader to break down how HR leaders can build real business acumen using practical frameworks like Track-Racehorse-Jockey, her PeopleOps maturity diagnostic, and a 90-in-90 listening tour. We also walked through how to turn employee feedback into an actionable backlog and use it to shape a people strategy that supports the business first while staying people-centric.---- Downloadable PDF with top takeaways: https://modernpeopleleader.kit.com/episode285Sponsor Links:
Understanding the Frontline Workforce. As our research point out, more than 70% of all US workers (80% Worldwide) work in a frontline (customer facing or operational facing) role. We all have teams in these positions so it's important for business and HR leaders to understand this space. This is the first podcast in a series with Josh Secrest, the head of marketing at Paradox, an innovative AI company that pioneered conversational recruiting from end to end. Not only does Josh S. know a lot about the frontline, he has leadership roles at the National Restaurant Association and National Retail Federation, and also has experience leading talent management at McDonald's and leading culture at Abercrombie. Josh and I will be sharing a series of conversations to help you understand best-practices in high-volume recruiting, frontline workforce management, and the economics and financial business case for automation in this space. This episode features a deep discussion on the critical role of frontline workers in the workforce, exploring how technology, management, and strategic support can transform frontline work environments. It highlights innovative practices and future trends in supporting frontline employees across retail, hospitality, and healthcare sectors. Keywords frontline workers, workforce strategy, HR technology, AI in HR, employee retention, frontline management, retail, hospitality, workforce support, digital transformation Key topics Importance of frontline workers Impact of technology and AI on frontline support Role of frontline managers in business success Additional Information Powering the Frontline Workforce: How Frontline-First Companies Thrive (research) Josh Bersin Company Highlights Cost of Neglecting Frontline Workers (research) An Exploration into the Frontline Workforce with Josh Bersin (video) Tailor your HR and Management Programs for Frontline Work with Galileo, the Expert AI Agent for HR Chapters (00:00:03) - Josh Seacrest(00:01:16) - Workers on the Frontline(00:02:26) - The Power of a Front-Line Manager(00:03:39) - The Impact of Frontline on Business(00:05:37) - The Role of Frontline Workers(00:11:59) - McDonald's On AI & The Future of Workforce(00:14:46) - Backline Manager: The Future of Data-driven Business(00:16:52) - Employee Care in the Future(00:19:38) - Give Your Employees More Money(00:21:23) - Fast Food On The Podcast(00:22:30) - The New Talent: 711 and More(00:25:48) - Josh on the Business of Segmentation
Jessica Zwaan joined us on The Modern People Leader for MPL Build's first-ever AMA, alongside Jalene Vandermey-Jackson from Workleap. We talked about what traditional HR mindsets must be let go to become builders, how to collect lightweight employee feedback to help build the right products, and more.---- Downloadable PDF with top takeaways: https://modernpeopleleader.kit.com/episode284Sponsor Links:
HR leaders are being asked to modernize faster than their organizations are ready for. New AI tools appear weekly, vendors promise transformation, and the pressure to “do something” keeps mounting. At the same time, most HR teams are still running complex, multi-step processes built for a very different era.In this episode, Josh Bersin helps cut through the noise by reframing what AI transformation actually looks like inside HR. Rather than chasing dozens of tools or fearing job displacement, he argues that the real work ahead is architectural. Deciding what to build versus buy. Determining which processes matter most. And putting human ownership around data, judgment, and governance so AI can scale responsibly.You'll hear why onboarding, learning, feedback, and career development are not isolated workflows, but interconnected systems that AI can finally stitch together if HR leads the design. Josh also explains why organizations that get this right will not reduce HR's importance, but elevate it.This conversation is for HR leaders who feel both excited and overwhelmed, and who want a clearer mental model for where to start, what to prioritize, and how to partner with IT without losing their seat at the table.About our guest Josh Bersin is a global HR industry analyst, researcher, and founder of The Josh Bersin Company. He has spent decades advising CHROs and executive teams on talent, leadership, and workforce transformation, and is a leading voice on how AI is reshaping the HR function in practice, not theory.Stay connected with foHRsightTo sign up for our monthly newsletter, foHRsight, visit http://www.futurefohrward.com/subscribe Follow us on LinkedIn:Mark Edgar – www.linkedin.com/in/markedgarhr/Naomi Titleman Colla – www.linkedin.com/in/naomititlemancolla/future foHRward – www.linkedin.com/company/future-fohrward/Follow us on Instagram: www.instagram.com/futurefohrward/Support the show
Diane Sadowski-Joseph, Co-Founder of Clarinet, joined us on The Modern People Leader. We talked about why most AI adoption stalls at “talking the talk,” how to choose the right AI use cases using the “trifecta” and the Five Frictions framework, and how “click cutters” can unlock compounding gains by removing cognitive and workflow friction.---- Here's everything Diane referenced: https://modernpeopleleader.kit.com/fivefrictionsSponsor Links:
If you're leading HR right now, it can feel like the ground is moving under your feet. You're still expected to deliver flawless service, keep costs down, and manage risk, while your CEO quietly expects you to redesign the workforce for an AI era that's arriving faster than most operating models can handle.In part one of this conversation with Josh Bersin, we explore a reframe that changes everything: AI isn't just personal productivity. The real disruption is enterprise-level “super agents” that automate whole sequences of work, and force HR to rethink hiring, talent strategy, and even the idea of “a job” itself.We also dig into why CHRO tenure may be shrinking, what that signals about expectations on HR leaders, and why “talent density” is becoming a more useful lens than traditional talent management as companies try to scale without simply adding headcount.About our guest Josh Bersin is a leading HR and workplace industry analyst and the founder of Bersin by Deloitte (now The Josh Bersin Company). He advises senior executives on HR, talent, and organizational transformation, with a sharp focus on what's actually changing inside companies as AI moves from experimentation to enterprise reality.Stay connected with foHRsight To sign up for our monthly newsletter, foHRsight, visit http://www.futurefohrward.com/subscribe Follow us on LinkedIn: Mark Edgar – www.linkedin.com/in/markedgarhr/ Naomi Titleman Colla – www.linkedin.com/in/naomititlemancolla/ future foHRward – www.linkedin.com/company/future-fohrward/ Follow us on Instagram: www.instagram.com/futurefohrward/Support the show
Liz Bronson, VP of People at Skimmer, joined us on The Modern People Leader to talk about intentionally “flatlining” her career for a period of time to prioritize parenting. ---- Downloadable PDF with top takeaways: https://modernpeopleleader.kit.com/episode282Sponsor Links:
AI has been the main character in every conversation across every layer of business. This year, industry analyst Josh Bersin proposes a shift in AI's role: from an individual productivity tool to a tool for problem assessment.In this episode, Eric Chemi sits down with Josh to discuss the evolution of the $400B corporate learning segment of the HR industry, the relationship between analysts and startup companies, and how to assess business health through corporate leadership.Dig into Josh's latest research and advisory work with his newly released HR and Leadership Imperatives for 2026 report: https://joshbersin.com/imperatives/
Isabel Naidoo, Chief People Officer at Wise, joined us on The Modern People Leader to share how Wise builds a cohesive employee experience across global offices while still honoring local identity. ---- Downloadable PDF with top takeaways: https://modernpeopleleader.kit.com/episode281Sponsor Links:
Chase Warrington, Head of Operations at Doist, joined us on The Modern People Leader to break down how async-first work enables faster decision-making, stronger culture, and scalable operations. We talked about building trust without offices, the systems and rituals behind Doist's execution velocity, and why async workflows are foundational to effective AI adoption.---- Downloadable PDF with top takeaways: https://modernpeopleleader.kit.com/episode280Sponsor Links:
Jani Sanguino joined us on The Modern People Leader to share how Viva built an award-winning, manager-led AI transformation. We talked about the three AI competencies they prioritized, their 13-week manager-led learning path, and the most impactful use cases for their business.---- Go deeper on Viva's AI Journey in Roundtable with Jani (only 10 seats)Downloadable PDF with top takeaways: https://modernpeopleleader.kit.com/episode279----Sponsor Links:
We recapped MPL Live Austin with attendees Cindy Lopez (Senior Director, People & Culture, Pattern Bioscience) and Marlene Arroyo (Founder, Peoplecraft).---- Downloadable PDF with top takeaways: https://modernpeopleleader.kit.com/episode278Sponsor Links:
Jon Couture, CHRO at Vanguard, joined The Modern People Leader to share how Vanguard is balancing 50 years of legacy with the next 50 years of change. ---- Downloadable PDF with top takeaways: https://modernpeopleleader.kit.com/episode277Sponsor Links:
In this episode of The Modern People Leader, Sarika Lamont, Chief People Officer at Vidyard, joins us to unpack her non-traditional journey into HR and how AI is reshaping the role of People teams. She shared practical AI use cases from onboarding automation to AI coaching, along with the mindset shifts HR leaders must make to lead change rather than fear it. ---- Downloadable PDF with top takeaways: https://modernpeopleleader.kit.com/episode276Sponsor Links:
The year ahead for learning, skills and work As organisations head into 2026, Josh Bersin returns to The Learning Hack to make sense of what is really changing in work, skills and learning. Drawing on his latest research and global advisory work, Josh explains why AI has crossed a threshold, how jobs are being reshaped rather than eliminated, why skills velocity is fundamentally cultural, and why L&D is facing a once-in-a-generation structural reinvention. Timestamps 01:28 – Intro 03:12 – What happened in 2025? 05:08 – 'Superworkers' & 'supermanagers' 09:39 – What's happening in the job market? 16:40 – Skills velocity 25:30 – What are the biggest shifts in L&D? 31:08 – Where are the real, durable changes in learntech, a year ahead? 36:44 – Obsequious LLMs 38:03 – Differences across global regions? 42:39 – What signals should people look out for in the coming year? 46:25 – Should we expect consolidation in the learntech market? 50:01 – End Connect LinkedIn: linkedin.com/in/johnhelmer X: @johnhelmer Bluesky: @johnhelmer.bsky.social Website: learninghackpodcast.com
Peter Fader and Jessica Zwaan joined The Modern People Leader to explore how customer-based audit principles can be applied to employees.---- Downloadable PDF with top takeaways: https://modernpeopleleader.kit.com/episode275Sponsor Links:
Kirthi Mani, Chief People Officer at CLA, joins The Modern People Leader to explore why joy is a true competitive advantage and how people-first leadership drives sustainable performance. ---- Downloadable PDF with top takeaways: https://modernpeopleleader.kit.com/episode274Sponsor Links:
Pat Lencioni, founder of The Table Group and bestselling author behind The Five Dysfunctions of a Team and The 6 Types of Working Genius, joined us on The Modern People Leader. We talked about his origin story in organizational health, how Working Genius helps leaders prevent burnout by designing teams around strengths, and how HR leaders can build trust and stay grounded as AI reshapes work.---- Downloadable PDF with top takeaways: https://modernpeopleleader.kit.com/episode273Sponsor Links:
Brandon Sammut (Chief People and AI Transformation Officer at Zapier), Jenny Molyneaux (VP of People, Vercel), and Valerie Gobeil (Head of Talent Management, Workleap) joined us for a live session on how HR teams are actually using AI today. We talked about how to get organizations AI-ready, avoid “AI debt,” make smarter build vs buy decisions, and we walked through live demos of AI-powered performance reviews, hiring workflows, interview coaching, engagement insights, and more.---- Downloadable PDF with top takeaways: https://modernpeopleleader.kit.com/episode272Sponsor Links:
DJ Casto joined us on The Modern People Leader to share how Synchrony is co-designing the future of work with employees.We talked about active listening at scale, building trust by being great not perfect, rethinking leadership for a flexible workforce, and why treating the employee experience like a product creates real business impact.---- Downloadable PDF with top takeaways: https://modernpeopleleader.kit.com/episode271Sponsor Links:
In this special episode of AI and the Future of Work, host Dan Turchin looks back on what 365 conversations have revealed about how AI is reshaping the way we work.What themes have emerged most consistently? Which ideas connect founders, researchers, and operators across industries? And what have these discussions taught us about the evolving relationship between humans and intelligent systems?Featuring Guests:Mark McCrindle, Founder and Principal at McCrindle - Listen to the full conversation: https://www.buzzsprout.com/520474/episodes/13014260 Pradeep Menon, CTO at Microsoft - Listen to the full conversation: https://www.buzzsprout.com/520474/episodes/13034974 Dave Kellogg, EIR at Balderton Capital - Listen to the full conversation: https://www.buzzsprout.com/520474/episodes/16665133 Alex Buder Shapiro, Chief People Officer at Jasper AI - Listen to the full conversation: https://www.buzzsprout.com/520474/episodes/17522593 Gary F. Bengier, Writer, philosopher, and technologist - Listen to the full conversation: https://www.buzzsprout.com/520474/episodes/12934217 Josh Bersin, Founder and CEO at The Josh Bersin Company - Listen to the full conversation: https://www.buzzsprout.com/520474/episodes/17863187 Bryan Power, Head of People at Nextdoor - Listen to the full conversation: https://www.buzzsprout.com/520474/episodes/16837259 Dave Treat, Chief Technology Officer at Pearson - Listen to the full conversation: https://www.buzzsprout.com/520474/episodes/17557154
Taylor and Melanie joined The Modern People Leader to unpack how HR teams can get out from under compliance chaos and admin overload to focus on business impact.---- Downloadable PDF with top takeaways: https://modernpeopleleader.kit.com/episode270Sponsor Links:
On today's episode, Kara welcomes Josh Bersin, CEO and Co-Founder of The Josh Bersin Company — and one of the world's most influential voices shaping the future of work, leadership, and HR.For more than two decades, Josh has advised hundreds of global organizations on how to build stronger, more human-centered workplaces. Known for coining concepts like “learning in the flow of work,” he's helped redefine how leaders think about talent, culture, and organizational growth.Now, Josh is leading the next transformation with Galileo, an AI co-pilot for HR that's helping professionals work smarter, faster, and with more confidence. In this episode, he shares what inspired his pivot from advisory to technology, how AI is reshaping HR and leadership, and what the future of work really looks like.It's a fascinating conversation about innovation, adaptation, and the human side of technology — one that every leader, founder, and builder will take something from. Are you interested in sponsoring and advertising on The Kara Goldin Show, which is now in the Top 1% of Entrepreneur podcasts in the world? Let me know by contacting me at karagoldin@gmail.com. You can also find me @KaraGoldin on all networks. To learn more about Josh Bersin and The Josh Bersin Company:https://www.joshbersin.com/https://www.linkedin.com/in/bersin/https://www.linkedin.com/company/the-josh-bersin-company/https://www.instagram.com/josh_bersin/ Sponsored By:Framer - Start creating for free at Framer.com/design, and use code KARAGOLDIN for a free month of Framer Pro.LinkedIn Jobs - Head to LinkedIn.com/KaraGoldin to post your job for free.AuraFrames - Visit AuraFrames.com and get $45 off Aura's best-selling Carver Mat frames by using promo code KARA at checkout. Check out our website to view this episode's show notes: https://karagoldin.com/podcast/770
Jessica Swank, Chief People Officer at Box, joined us on The Modern People Leader. We talked about building an "org brain", preparing managers to lead teams of humans plus agents, avoiding agent sprawl and tech debt, and why every people leader needs to start experimenting with AI personally to stay ahead.---- Downloadable PDF with top takeaways: https://modernpeopleleader.kit.com/episode269Sponsor Links:
We dug into Foursquare's North Stars of vibrancy and velocity, applying design thinking to the people function, and their team-based performance model.---- Downloadable PDF with top takeaways: https://modernpeopleleader.kit.com/episode268Sponsor Links:
Shannon Hobbs, Chief People Officer at BNY, joined us to unpack how the bank is scaling its early-career pipeline, flattening org design, and running a culture-first transformation.We discussed BNY's in-house AI hub “Eliza” (99% employee certification, 15k+ agents, 100 digital employees), plus practical advice for CHROs on building AI capability safely and at scale.---- How BNY is betting big on early talent (PDF): https://modernpeopleleader.kit.com/episode267Sponsor Links:
In this episode of the HR Leaders Podcast, Josh Bersin, Global Industry Analyst and CEO of The Josh Bersin Company, breaks down the AI revolution transforming HR and the workforce.Josh explains how AI is creating the era of the “Superworker” - empowering employees to do more, learn faster, and take on higher-value roles. He reveals why HR must lead the AI agenda, how to frame AI as a growth opportunity (not a threat), and what it takes to build a culture of continuous reinvention instead of one-time transformation.From rethinking job structures to designing intelligent employee experiences with digital agents, this episode uncovers what forward-thinking CHROs are doing to turn fear into curiosity and shape the human future of AI at work.
The recruiting technology landscape is transforming at an unprecedented speed. AI Tools that seemed like far-fetched concepts just a few years ago are hitting the market and delivering results. But adoption is messy and uneven. Some employers are experimenting with AI-driven interviews, while others worry about bias and legal risks. High-volume recruiters are automating entire processes while executive search remains deeply human. Everyone's trying to figure out which tools actually work and how to integrate them without breaking what already exists. So how should talent acquisition leaders navigate this revolution? My guest this week is Josh Bersin, one of the world's leading HR technology analysts. In our conversation, he reveals why this transformation is inevitable and what smart TA leaders should be doing today. In the interview, we discuss: Why TA is facing a reckoning Time, resources, and human error Where AI currently has the most impact Mass personalization Regulatory risks What role should human recruiters be playing? Superworkers AI Fluency versus amount of work experience The impact on an already bloated TA Tech Stack Technology mergers and acquisitions What does the future look like? Follow this podcast on Apple Podcasts.
Luke O'Mahoney, Founder & Creator of Sapienˣ, joined The Modern People Leader.We talked about the three emerging models of product-led HR, Agile theater, and how an enterprise company phased its shift to product-led HR.---- Sponsor Links:
Darren Murph, a leading voice on distributed work and former leader at GitLab, Zillow, and Andela returned to the show.We dug into the remote first maturity scale, the four-pillar operating model (knowledge, project, self, performance), and how to build an “org brain.”---- Sponsor Links:
Brandon Weber, Co-founder & CEO of Nava Benefits, joined us on The Modern People Leader.We talked about why benefits have become the second-largest company expense — and how HR can “moneyball” their healthcare spend, cut down on benefits-related admin work, and deliver better employee outcomes through the emerging “alt marketplace.”---- Nava Links:
Andrew Golden, Chief People Officer at RetailNext, joined us on The Modern People Leader.We talked about how he's driving transformation, why HR and IT must partner more closely, the power of building lightweight AI solutions in-house, and why he's optimistic about the future of people teams.---- Sponsor Links:
Gena Smith, CHRO at LVMH North America, joined us on The Modern People Leader. We talked about how she sparked an AI transformation across 75 LVMH brands, why HR should lead AI change management, and how to reframe AI adoption as a cultural and creative advantage.---- Sponsor Links:
What happens when you put a mic in front of HR leaders and ask them for their unfiltered takes on AI?In this episode, Daniel and Stephen recap their trip to HR Tech — where they recorded 12 quick-hit “AI Confessions” from folks they met on the conference room floor. From agentic workflows and custom GPT chaos to the real blockers slowing down AI adoption, this one's packed with candid insights from the front lines.You'll hear what HR leaders from companies like Lumen, Articulate, and Airbnb.---- Sponsor Links:
Angela Crossman, Hernan Chiosso, and Jean-Luc Charles joined us to debrief the “Yellow Pod” conversation from MPL Live NYC and what the group is actually doing with AI at work. We covered opportunities vs blockers, “AI as coach” guardrails, why HR should own enablement, actionable next steps, and predictions for the AI-powered workplace.---- Sponsor Links:
Joy Rothschild, Chief Human Resources Officer at Omni Hotels & Resorts, joined us on The Modern People Leader. ---- Sponsor Links:
Jessica Zwaan joins MPL Build to show HR leaders how to craft business cases that CEOs actually approve, using BLUF, the So What test, and clear links to revenue and savings. We walk through conservative projections, objection handling, and a live role-play on adopting a performance platform in today's fiscally skeptical environment.---- Sponsor Links:
Kim Minnick, Founder of Code Traveller HR, joined us on The Modern People Leader.We dug into why performance reviews often fail, how companies can decouple performance from compensation, creative ways to reward employees beyond pay, and the importance of transparency, choice, and designing programs that reflect company values.---- Sponsor Links:
Josh Bersin is one of the most respected voices in HR and HRTech, known for shaping how organizations think about talent, learning, and the future of work. He began covering the space in 2001 and later sold his firm, Bersin & Associates, to Deloitte in 2012. Today, he leads The Josh Bersin Company, which produces influential research, publishes widely on workplace trends, and hosts the annual Irresistible conference. He's also the author of Irresistible: The Seven Secrets of the World's Most Enduring, Employee-Focused Organizations and the host of a podcast that explores the evolving world of work with clarity and insight.In this conversation, we discuss:Why fears of AI-driven job loss are overstated and how automation can unlock new opportunities for growth.The rise of “superworkers” who use AI to eliminate routine tasks and focus on creativity, innovation, and more meaningful contributions.How companies are rethinking organizational design, roles, and skills in response to rapid advances in AI.Real-world examples of AI adoption in banking, insurance, and airlines—and what leaders can learn from them.The concept of “supermanagers” and why human leadership and soft skills remain critical in an AI-powered workplace.Josh's perspective on what it means to be an “irresistible organization” in a time of massive technological and cultural change.Resources:Subscribe to the AI & The Future of Work NewsletterConnect with Josh on LinkedInAI fun fact articleOn How To Invest on AI Driven WorkPast Episode with Josh [Season 3, #278]: On How the Best-Performing Teams use AI
This episode of The Modern People Leader dives into the realities of leading through constant change, featuring guests Mita Mallick, Shelby Garrison, and Kelly Lohr. We discussed how HR leaders can navigate layoffs with transparency and humanity, the importance of supporting both exiting and remaining employees, and how to build resilience and adaptability into workplace culture.---- Sponsor Links:
Yemi Akisanya, Head of JEDI (Justice, Equity, Diversity, and Inclusion) at Axon, joined us on The Modern People Leader. We talked about how the DEI conversation is evolving post-2020, why quotas are being replaced with performance-aligned strategies, and how Axon is making inclusion measurable and mission-critical.---- Sponsor Links:
IN THIS EPISODE...Josh Bersin, founder and CEO of the Josh Bersin Company, discusses the transformative impact of AI on leadership and organizational development. He highlights the current experimentation phase in AI adoption, emphasizing the need for strategic focus and internal development. Bersin shares insights on leveraging AI to enhance productivity, drive revenue growth, and streamline processes. He also notes the importance of integrating AI with existing systems and the potential for significant business re-engineering over the next decade, stressing the need for a culture of change and strategic decision-making to maximize AI's benefits.The Josh Bersin Company is a global leader in HR research and advisory, known for its service-first culture and innovative AI platform, Galileo. The company empowers organizations and individuals with up-to-date research, benchmarking, and practical guidance to help them navigate HR challenges and drive transformation.------------Full show notes, guest bio, links to resources mentioned, and other compelling episodes can be found at http://LeadYourGamePodcast.com. (Click the magnifying icon at the top right and type “Josh”)Love the show? Subscribe, rate, review, and share! Learn more about us! https://shockinglydifferent.com/-------------WHAT TO LISTEN FOR:· How AI is transforming HR, leadership development, and business processes· The importance of experimentation and strategic focus when adopting AI tools· Challenges HR leaders face in upskilling teams and managing change· The difference between incremental and revolutionary uses of AI in L&D· What risks should boards consider when overseeing AI investments?· How to identify high-value AI projects that align with business goals· The evolving landscape of HR technology vendors—will there be a shakeout?· What role does strategic decision-making play in successful business transformation?------------FEATURED TIMESTAMPS:[00:36] Introduction of Josh and focus on AI in leadership development[04:23] AI as a transformational technology [08:13] Roadmap for upskilling teams in AI [12:02]Signature Segment: Josh's entry into the LATTOYG Playbook: Evaluating true AI value beyond vendor hype[12:20] Navigating the crowded AI vendor landscape and distinguishing between incremental and revolutionary tools[15:09] The evolving role of L&D professionals as AI changes content creation and learning processes[19:27] Advising companies to align AI projects with business strategy[22:27] The challenge of change management and the risk of companies paying lip service to AI transformation[26:12] Overview of the Josh Bersin company's services and the Galileo AI platform[30:26] Signature Segment: Josh's LATTOYG Tactic of Choice: Leading with Strategic Decision Making------------ADDITIONAL RESOURCES FOR YOU:Overview: Our Signature Leadership Development Experience: http://bit.ly/DevelopYourGame
Jessica Zwaan, Author of Built for People & COO at Talentful, joined us on The Modern People Leader.We talked about AI adoption in HR, from policy design to hands-on building. We explored the “Wild West” of AI use, tool selection, overcoming the stigma of ‘cheating,' and practical frameworks like the 4Bs (Bot, Build, Borrow, Buy) to guide adoption and innovation.---- Sponsor Links:
Pilar Muner, VP of People & Talent at ChartHop, joined us on The Modern People Leader.We covered:- Why fractional work isn't always the burnout cure-all it's made out to be-How ChartHop is using AI to power HR workflows in-house- The AI vendor checklist every HR leader needs — what to ask, what to watch for, and how to cut through the hypeIf you're evaluating AI tools for your people team, this episode will give you a practical lens on security, data integrity, and what to prioritize in vendor selection.---- Sponsor Links: