Podcasts about modivcare

Ben Schwartz, MD, MBA, wrote an article recently, and yeah, he makes a really compelling point. Dr. Schwartz wrote, “Ultimately, the most successful care models are those that create value inherently. The goal isn't simply cost arbitrage; it's creating a sustainable system that makes value attainable. Care delivery innovation is about more than optimizing for VC [venture capital] returns or maximizing operational efficiency.” For a full transcript of this episode, click here. If you enjoy this podcast, be sure to subscribe to the free weekly newsletter to be a member of the Relentless Tribe. That mention of value and how to achieve it for real—like, actually create a care model that delivers value inherently—is a great segue to introduce the show this week. It's a continuation of our mission/margin theme, and this week, we're talking about the margin part of the “no margin, no mission” cliché. So, taking this from the top, last week—and go back and listen to that show if you have not yet (and you can listen to both of these parts in no particular order; you do you)—but last week, we talked mission. That part about value and creating value inherently? The tie-in here to mission and margin could be a value equation, really. Like, mission divided by margin is how you calculate the value delivered (less carrier spread), but that's a whole other show with Cynthia Fisher (EP457). So, let me introduce my guest this week, who was also my guest last week: Dan Greenleaf, CEO of Duly, which is a multispecialty group in Chicago. So, last week Dan and I talked mission, as I said; but today we're talking margin, which is, again, gonna be the denominator of so many value equations. Last week in that mission show, quick review (or spoiler alert, depending on the order in which you may be listening to these shows), but last week, Dan Greenleaf broke mission, Duly's mission, into four quadrants. The four quadrants of mission being affordability, access, consumer experience, and quality. In this conversation today, the margin conversation, Dan Greenleaf emphasizes that achieving these four quadrants reduces friction for patients and clinicians that leads to not only better care outcomes but also financial sustainability (ie, margin). Margin can therefore be a function of mission. And again, as Dr. Ben Schwartz put it, “Ultimately, the most successful care models are those that create value inherently.” So, here we go. To be noted with one big fat fluorescent highlighter marker, a big part of this mission that comes up over and over again last week, it's about making prices reasonable and predictable and transparent for patients. Financial toxicity is a thing. Financial toxicity not only is clinical toxicity when so many people are delaying needed care. And look, I don't often quote Marjorie Taylor Greene, but recently she was in the New York Times and was quoted as saying, “The cost of health care is killing people.” This is what we should be focusing on. I just read the other day that one-third of adults in this country are currently delaying or forgoing care due to cost. One-third! Not one-third of low income or something like that. One-third of adults in this country are delaying or forgoing care due to fear of cost. In today's world, affordability and price transparency is part of what customer experience means—not just, like, lemon water in the waiting room. This is what struck me the most about the conversation from last week. But wait. Does affordable for patients spell trouble when it comes to the margin part of the operation? Will an affordability mission wreak havoc on margin? Is this business model doomed? Is there even a successful care model that creates value inherently that is sustainable? Such a good question, which is why I ask it to Dan Greenleaf right out of the gate. So, just to sum this all up in the conversation that follows, Dan Greenleaf gets into the challenges and the strategies involved in balancing mission-driven healthcare with financial realities. Duly's approach to being fiscally solid includes, well, I'm just gonna say many of the same types of efficiency things to maintain and retain margin that other more mainstream health systems might deploy. But I'd say there's a really striking difference in the why and the how. And the impact of this why and how is striking when you look at Duly's prices and the impact it has on its overall community. So, even though it's using similar types of strategies, maybe, as big consolidated health systems or other organizations, the impact and what it all adds up to is, again, very, very different. This is what I mean. At health systems, and maybe my head is just lost in a couple of anecdotal bits of evidence right now, but I just had two conversations in the past two days with physician leaders at big health systems (different ones), but both of these individuals said variations of the same theme. And if you wanna picture the scene, picture the saddest expressions, and one of them had a martini and the other one had a big-boy glass of wine. And both of them said, Look, my organization has lost sight of patient care, but also my organization has lost sight of, like, financial goals in most parts of the organization. All I seem to do all day is play politics with a whole lot of middle managers or even senior leaders jockeying for position and having turf wars within these sprawling bureaucracies. These are just great people who are trying so hard to do the right thing and are just struggling to find the foothold to do so within their own organizations. So, let's just say it was refreshing to hear Dan Greenleaf talk about an alignment of incentives and hook the margin up with the mission train in a really tight way throughout the entire organization. And to do this really well—achieve that mission/margin alignment across the whole entire organization—Dan underscores the value of clinician involvement in leadership and having, as I just said, aligned incentives with clinical teams. Keep in mind, this is the margin show, where clinical leadership came up and the number of doctors on their board and the level of physician ownership in the organization. I'm highlighting that this is the margin show here because usually so-called dyad leadership with physicians in leadership roles only comes up in mission conversations, right? Like, in situations where somebody wants the doctor to be the defender of mission and the battle to keep the MBAs in check. And I say this as the comic book stereotype, obviously. But yeah, it's true often enough. But then we have Dan, who is thinking about clinicians who have, again, aligned incentives across the organization so you don't have your physician leaders day drinking while I'm sitting across from them finding myself quoting Sun Tzu The Art of War and helping them craft the perfect PowerPoint slide to weaponize a reorg. Honestly, in my experience, there's no better way to waste metric assloads of money than in an organization where personal power grabs start to supersede anything that smells vaguely like an organizational imperative. And again, these just big bureaucracies at many health systems … yeah, too big not to fail at this is often the way of it. Then lastly, I grilled Dan Greenleaf about capital partners and how to manage to achieve private equity (PE) funding, where there's support for a model that delivers inherent value—a model that benefits both patients and providers as well as investors. And I'm saying this, keeping all of the things that Yashaswini Singh, PhD, said in that episode (EP474) about private equity a few weeks ago. Go back and listen to that. And by the way, Dan Greenleaf in this show has roughly the same ideas as Tom X. Lee, MD (EP445), founder of One Medical and Galileo told me, and also Rushika Fernandopulle, MD (EP460), founder of Iora. Great minds think alike. So, should figuring out how to work with PE be a topic of interest, there you go. Listen to my conversation today with Dan Greenleaf and then go back and listen to those other two shows. Dan Greenleaf, CEO of Duly, my guest today, has been in healthcare for 30 years. He's a six-time CEO: three public companies and has also run three companies backed by private equity and thus very aware of the many different funding mechanisms that exist in the marketplace. This podcast is sponsored by Aventria Health Group, but I do just wanna mention that Duly offered Relentless Health Value some financial support, which we truly appreciate. So, call this episode not only sponsored by Aventria but also Duly. And with that, here is my conversation with Dan Greenleaf. Also mentioned in this episode are Duly Health and Care; Benjamin Schwartz, MD, MBA; Cynthia Fisher; Cristin Dickerson, MD; Yashaswini Singh, PhD; Tom X. Lee, MD; Galileo; Rushika Fernandopulle, MD; Vivian Ho, PhD; Scott Conard, MD; Stanley Schwartz, MD; Vivek Garg, MD, MBA; and Dave Chase. You can learn more at Duly Health and Care and follow Dan on LinkedIn. You can also email Dan at dan.greenleaf@duly.com.   Daniel E. Greenleaf is the chief executive officer of Duly Health and Care, one of the largest independent, multispecialty medical groups in the nation. Duly employs more than 1700 clinicians while serving 1.5 million patients in over 190 locations in the greater Chicago area and across the Midwest. The Duly Health and Care brand encompasses four entities—DuPage Medical Group, Quincy Medical Group, The South Bend Clinic, and a value-based care organization. Its scaled ancillary services include 6 Ambulatory Surgery Centers, 30 lab sites, 16 imaging sites, 39 physical therapy locations, and 100 infusion chairs. Its value-based care service line provides integrated care for 290,000 partial-risk and 100,000 full-risk lives (Medicare Advantage and ACO Reach). Dan has nearly 30 years of experience leading healthcare services organizations. He is a six-time healthcare CEO, including prior roles as president and CEO of Modivcare; president and CEO of BioScrip, Inc.; chairman and CEO of Home Solutions Infusion Services; and president and CEO of Coram Specialty Services. Dan graduated from Denison University with a bachelor of arts degree in economics (where he received the Alumni Citation—the highest honor bestowed upon a Denisonian) and holds an MBA in health administration from the University of Miami. A military veteran, he was a captain and navigator in the United States Air Force and served in Operation Desert Storm.   09:56 How does Dan achieve his mission given the realities of margin? 14:49 How Duly Health's approach and incentives differ from other health systems. 16:04 EP466 with Vivian Ho, PhD. 16:28 EP462 with Scott Conard, MD. 16:31 Summer Shorts episode with Stan Schwartz, MD. 17:27 EP460 with Rushika Fernandopulle, MD. 17:29 EP445 with Tom X. Lee, MD. 17:30 EP407 with Vivek Garg, MD, MBA. 18:50 How having physicians on the hospital board greatly improves margin and mission. 20:04 How Dan explains his approach to his capital partners. 22:23 Fee for service vs. institutional care.   You can learn more at Duly Health and Care and follow Dan on LinkedIn. You can also email Dan at dan.greenleaf@duly.com.   @d_greenleaf of @dulyhealth_care discusses #margin creating a path to #mission in #multispecialtycare on our #healthcarepodcast. #healthcare #podcast #financialhealth #patientoutcomes #primarycare #digitalhealth #healthcareleadership #healthcaretransformation #healthcareinnovation   Recent past interviews: Click a guest's name for their latest RHV episode! Dan Greenleaf (Part 1), Mark Cuban and Cora Opsahl, Kevin Lyons (Part 2), Kevin Lyons (Part 1), Dr Stan Schwartz (EP486), Dr Cristin Dickerson, Elizabeth Mitchell (Take Two: EP436), Dave Chase, Jonathan Baran (Part 2), Jonathan Baran (Part 1), Jonathan Baran (Bonus Episode)  

This show today is a continuation of our mission/margin series because I wanted to drag into my investigation here what clinical organizations are up to, especially ones that have brought in professional capital, as they say. For a full transcript of this episode, click here. If you enjoy this podcast, be sure to subscribe to the free weekly newsletter to be a member of the Relentless Tribe. Before I kick in here, let me just remind everyone of a few themes that we have been poking in the eyeballs in the past few months over here at Relentless Health Value. First, patients cannot afford care. Listen to the show with Mark Cuban and Cora Opsahl (EP488) mentioning middle-class wage stagnation. Listen to the show with Merrill Goozner (EP388). Listen to the show with Wayne Jenkins, MD (EP358). It is a crapshoot to get medical care these days. Roll the dice and hope you don't get a bankrupting bill at the end. There's no transparency (or very little) for patients. No accountability or interest from many. Not all but many take no responsibility for their financial impact on their patients or members. And look, I am in no way speaking for the vast majority of doctors or nurses or pharmacists or PAs or even really good administrators or anybody else involved in clinical care. In fact, if you listen to the show with Komal Bajaj, MD (EP458) about how many clinicians do not actually trust their leadership will do right by patients or even the clinicians themselves, then yeah. This is undeniably the broad stroke of this industry we all work in. Many take no responsibility for their financial impact on their patients or members. That is the first theme. Here's the second theme. It's this motto: If you can take it, take as much as you can get. And throwing no shade, but let's just get real about that. Right now, healthcare is an industry just like any other industry. And when I say industry, I mean the tax-exempt so-called nonprofits as much as anybody else. Said another way, corporate healthcare leaders, just like any other business leaders, have every incentive to see prices go up. That is just the way commerce works. Listen to the show with Jonathan Baran (EP483, Part 1), the ones with Kevin Lyons (EP487, Part 1 and Part 2). But what is different than most other commerce endeavors when it comes to healthcare, and Shane Cerone from Kada says this in an upcoming episode, he says, “We don't have a broken healthcare market. In many parts of the country, there is no healthcare market. The market does not exist.” And thus prices can go up like rocket ships, because self-insured employers—and also public plan sponsors a lot of times, like state health plans—are, on the whole, just such unsophisticated buyers, price elasticity is, like, nonexistent. No matter how high the price, plan sponsors still contract for who's ever in the network; and they and their members ante up and pay the price. Many good and maybe not-so-good reasons for this (not getting into them), but net net, the result is a nonmarket. Anyone who wants to debate my corporate healthcare entities or big consolidated healthcare entities act just like any other corporate entity, read the recent Substack by Preston Alexander. It's about hospitals raising capital with bonds. Preston Alexander wrote, “The financial design of the system has turned what should be a largely altruistic service, one designed for public good and societal benefit, and forced it to act like a financial institution.” And so, with those bonds, welcome Wall Street. What do Wall Street bankers think about patient care and access and community health? Oh, they don't think about those things at all. Municipal bond returns, baby. That's it. Bonds are an investment where people who invest in them, returns are expected, just like shareholders who want their dividends. Preston Alexander wrote, “Most larger health systems carry billions (that was a ‘b' back there) in bond liabilities.” It costs money to build buildings and add beds and consolidate, yo; but now they are subject to the same pressures as publicly traded companies. So then I got my hands on Dan Greenleaf, CEO of Duly, a multispecialty group in Chicago. I was absolutely intrigued from the starting gate because Dan told me that mission can actually beget margin in his view, and he even, at Duly, has private equity investors. So, yeah, I was all ears. Dan Greenleaf, who is my guest today, by the way, if you haven't figured that out, told me that because of, but not limited to, the trends above wildly high prices, high premiums, high deductibles, more consolidation, fewer options, scared, confused, and maybe outraged patients—listen to the show with Peter Hayes (EP475)—Dan said that, given this backdrop, actually focusing on mission is a huge competitive advantage. Justina Lehman (EP414) actually also said this in a show from a few years ago. Dan told me, Dan Greenleaf, when you succeed at mission, you can get yourself decent margin these days. So, in this first episode, we will talk about this mission of which Dan Greenleaf speaks; and then in part 2 coming at you next week, we'll get into how that all spells margin. Here's what I thought was super important about this whole mission/margin conversation, and Mick Connors, MD, in a show coming up, also touches on this: To achieve mission, you really have to define what mission means. Ben Schwartz, MD, MBA (EP481) said this, too, in so many words in the show from last summer. And that doesn't mean just have a gloriously well-written Web page, and you just can't have spreadsheets of random quality metrics either. You have to treat the mission like you treat any strategic imperative. You gotta break it down and figure out how you're gonna measure what you're actually doing. Rik Renard (EP427) talked about this one, too. At Duly, which Dan Greenleaf talks about in this episode, the focus is on four quadrants of mission: (1) affordability, (2) access, (3) consumer experience, and (4) quality. In this conversation, Dan emphasizes that achieving these four quadrants reduces friction for patients and clinicians and leads to better care outcomes and financial stability. To be noted with one big fat fluorescent highlighter marker is this: A big part of this mission, in almost each of these quadrants, is about making prices reasonable and predictable and transparent for patients. In today's world, that's what customer experience must include—not just, like, lemon water in the waiting room. That struck me the most. And all this focus on affordability really adds up across the community. In Chicago, lower-cost alternatives to hospital services can save up to $2 billion. That is also with a “b.” And the communities are also healthier. Crazy. Hey, make sure patients and members can afford and have access to quality healthcare, and the community gets healthier. Who would've thought? Dan Greenleaf, CEO of Duly, my guest today, has been in healthcare for 30 years. This podcast is sponsored by Aventria Health Group, but I do just wanna mention that Duly so kindly offered Relentless Health Value some financial support, which we truly, truly appreciate. So, call this episode also sponsored with an assist by Duly. Here's my conversation with Dan Greenleaf, and do come back next week for part 2 like I said earlier. Today we talk mission. Next week we talk margin. Also mentioned in this episode are Duly Health and Care; Merrill Goozner; Wayne Jenkins, MD; Komal Bajaj, MD; Jonathan Baran; Kevin Lyons; Shane Cerone; Kada Health; Preston Alexander; Peter Hayes; Justina Lehman; Vivian Ho, PhD; Mick Connors, MD; Benjamin Schwartz, MD, MBA; Rik Renard; Mark Cuban; Dave Chase; Patrick Moore; Sam Flanders, MD; and Tom Nash. You can learn more at Duly Health and Care and follow Dan on LinkedIn. You can also email Dan at dan.greenleaf@duly.com.   Daniel E. Greenleaf is the chief executive officer of Duly Health and Care, one of the largest independent, multispecialty medical groups in the nation. Duly employs more than 1700 clinicians while serving 1.5 million patients in over 190 locations in the greater Chicago area and across the Midwest. The Duly Health and Care brand encompasses four entities—DuPage Medical Group, Quincy Medical Group, The South Bend Clinic, and a value-based care organization. Its scaled ancillary services include 6 Ambulatory Surgery Centers, 30 lab sites, 16 imaging sites, 39 physical therapy locations, and 100 infusion chairs. Its value-based care service line provides integrated care for 290,000 partial-risk and 100,000 full-risk lives (Medicare Advantage and ACO Reach). Dan has nearly 30 years of experience leading healthcare services organizations. He is a six-time healthcare CEO, including prior roles as president and CEO of Modivcare; president and CEO of BioScrip, Inc.; chairman and CEO of Home Solutions Infusion Services; and president and CEO of Coram Specialty Services. Dan graduated from Denison University with a bachelor of arts degree in economics (where he received the Alumni Citation—the highest honor bestowed upon a Denisonian) and holds an MBA in health administration from the University of Miami. A military veteran, he was a captain and navigator in the United States Air Force and served in Operation Desert Storm.   08:32 What should mission be in multispecialty? 08:54 Are mission and margin mutually exclusive? 10:47 What are the four “vectors” of Dan's mission? 11:32 Why does affordability matter? 12:11 EP466 with Vivian Ho, PhD. 12:40 EP488 with Mark Cuban and Cora Opsahl. 13:32 Who are the three payers in the marketplace? 17:31 EP388 with Merrill Goozner. 19:19 How does access play into mission? 20:28 EP464 with Al Lewis. 21:07 EP467 with Stacey. 22:56 Why price transparency is important to consumer experience. 24:16 LinkedIn post from Patrick Moore. 29:06 EP481 with Benjamin Schwartz, MD, MBA.   You can learn more at Duly Health and Care and follow Dan on LinkedIn. You can also email Dan at dan.greenleaf@duly.com.   @d_greenleaf of @dulyhealth_care discusses #mission and #margin in #multispecialtycare on our #healthcarepodcast. #healthcare #podcast #financialhealth #patientoutcomes #primarycare #digitalhealth #healthcareleadership #healthcaretransformation #healthcareinnovation   Recent past interviews: Click a guest's name for their latest RHV episode! Mark Cuban and Cora Opsahl, Kevin Lyons (Part 2), Kevin Lyons (Part 1), Dr Stan Schwartz (EP486), Dr Cristin Dickerson, Elizabeth Mitchell (Take Two: EP436), Dave Chase, Jonathan Baran (Part 2), Jonathan Baran (Part 1), Jonathan Baran (Bonus Episode), Dr Stan Schwartz (Summer Shorts)

Modivcare provides 15,000 personal care aides to 13,000 patients in seven states, said Bekah Corns, VP of quality and clinical, home, Modivcare. The company also provides nonmedical emergency transportation and remote patient monitoring. Medicaid is a major payer for Modivcare's personal care program, and the vast majority of the company's personal care workforce is nonskilled home care aides, she noted. There is nursing oversight of aides in several states, she pointed out. While the One Big Beautiful Bill Act will significantly cut Medicaid funding, the impact on Modivcare's personal care patients and workers is not yet clear, Corns said. Going forward, it will be important to advocate how personal care provides value for patients and to larger communities and how it is less expensive to care for someone in their home than to send them to a nursing home. The workforce shortage presents another obstacle for personal care. Modivcare's strategy is to offer the most competitive rates based on reimbursement, and investing in learning platforms to provide education for aides and a rewards platform to recognize deserving aides. Many family caregivers work for Modivcare, Corns said.Follow us on social media:X: @McKHomeCareFacebook: McKnight's Home CareLinkedIn: McKnight's Home CareInstagram: mcknights_homecareFollow Modivcare on social media:X: @ModivcareFacebook: ModivcareLinkedIn: ModivCareShow contributors:McKnight's Home Care Editor Liza Berger; Bekah Corns, VP of quality and clinical, home, Modivcare

Jeff Bennett, Chief Strategy and Innovation Officer at Modivcare, is addressing and expanding supportive care services to provide transportation, personal care services, and remote patient monitoring. A lack of transportation leads to missed appointments and therapies, necessitating a coordinated approach to support vulnerable populations. Modivcare utilizes remote sensors and AI to enhance human engagement and coordination, and is designed to be both preventative and predictive, keeping patients healthy and out of the hospital.  Jeff explains, "Modivcare works on behalf of health plans, states, and risk-based entities. We provide supportive care services that meet the needs and address the needs of patients. One of those services is transportation, so non-emergency medical transportation. We also provide personal care services, which support members with activities of daily living, like bathing, meal preparation, and such. And then finally, I lead the monitoring organization, which provides services to monitor members or patients at home so they can live and age at home on their own." "The biggest need, at the top, is that our members have health-related social needs or SDOH needs. They also are living with chronic conditions, so they need supportive care services that not only provides that core service -- so there's the obvious "I need a ride" or "if I press the button because I've fallen and I need 911 to be called if I need an ambulance or my caregiver or family member to come help me." But most importantly, the services that they need are providing an engagement service. Really, what we provide is a supportive care service that drives human connection through cutting-edge technology that drives continuous engagement. They always know that we're here, and we listen to them. We understand their needs and try to address those needs, which could be healthcare-related, social-related, or simply loneliness. So it spans that broad spectrum. And any one of our services, we're delivering that core service, but we're also driving engagement and listening for what else the member needs." #Modivcare #SDOH #SupportiveCareServices #MedAI #DigitalHealth #CareCoordination modivcare.com Download the transcript here

Jeff Bennett, Chief Strategy and Innovation Officer at Modivcare, is addressing and expanding supportive care services to provide transportation, personal care services, and remote patient monitoring. A lack of transportation leads to missed appointments and therapies, necessitating a coordinated approach to support vulnerable populations. Modivcare utilizes remote sensors and AI to enhance human engagement and coordination, and is designed to be both preventative and predictive, keeping patients healthy and out of the hospital.  Jeff explains, "Modivcare works on behalf of health plans, states, and risk-based entities. We provide supportive care services that meet the needs and address the needs of patients. One of those services is transportation, so non-emergency medical transportation. We also provide personal care services, which support members with activities of daily living, like bathing, meal preparation, and such. And then finally, I lead the monitoring organization, which provides services to monitor members or patients at home so they can live and age at home on their own." "The biggest need, at the top, is that our members have health-related social needs or SDOH needs. They also are living with chronic conditions, so they need supportive care services that not only provides that core service -- so there's the obvious "I need a ride" or "if I press the button because I've fallen and I need 911 to be called if I need an ambulance or my caregiver or family member to come help me." But most importantly, the services that they need are providing an engagement service. Really, what we provide is a supportive care service that drives human connection through cutting-edge technology that drives continuous engagement. They always know that we're here, and we listen to them. We understand their needs and try to address those needs, which could be healthcare-related, social-related, or simply loneliness. So it spans that broad spectrum. And any one of our services, we're delivering that core service, but we're also driving engagement and listening for what else the member needs." #Modivcare #SDOH #SupportiveCareServices #MedAI #DigitalHealth #CareCoordination modivcare.com Listen to the podcast here

Imagine pain, decisions, raising kids, growth, heartbreak, success, focus, long hours, raising personal standards, defining moments, and resilience. That's how Phil Wilkins climbed his mountains.In today's episode of The Darryl Mobley Show – Mountain Climbers edition, you'll meet Phil Wilkins. Phil is CEO and Founder of BYA Every Day, LLC a dynamic 360-degree marketing company.  During Phil's careers, he has climbed numerous mountains.  Phil is a graduate of Miami of Ohio. Currently, Phil leads Community Engagement and Social Determinants of Health for Modivcare, which is a tech enabled healthcare company. Previously, Phil was 23-year McDonald's Multi-Unit Owner/Operator, who excelled at driving business growth and increasing sales and profitability.Phil is also a popular speaker and has served as a coach to sales professionals, franchisees, and executives, on topics such as business development, talent acquisition and retention, DEI, and Social Determinants of Health.Phil's journey up the mountain has made him a tactical master of the thinking, vision, leadership, joy, and the pain that all will engage as they create a life worth living. Phil is dropping science from the beginning to the very end of this podcast. Phil and I covered:Compressed thinking.Seeing unlimited potential.Raising your bar.Allowing yourself to grow.The “Five Fs” he lives by.How to set-up your kids for success.The power of options.Why so many are “lost.”How to lead with empathy.Lessons he's learned from failure.Why his father was his hero.The meaning of “B.Y.A.”When is enough, enough.The cost of procrastination.Defining moments.What does pain cause?Why I believe that “You must march to the sounds of the guns.”And… a whole lot more.Listen to The Darryl Mobley Show podcast on iHeart, Apple, by clicking HERE, or wherever you get your favorite podcasts.AmericasBestLifeCoach.comTo get Coach Mobley's newsletter, ask a question, make a suggestion, or have Coach Mobley speak to your organization, contact Coach Mobley at CoachMobley.comIf you liked this episode, please give it a rating on your podcast provider. Thanks.I want you to Live Your Best Life.Enjoy Life!

Have you ever wondered how sustainability and advanced AI can converge to shape the future of customer experiences? In this episode, we sit down with Peter Graf, the Senior Vice President of Strategy at Genesys, live from Xperience 2024, to delve into the groundbreaking innovations driving the future of personalized, AI-powered customer interactions. Join us as we explore the pivotal role of sustainability in technology with Genesys Cloud operations now achieving carbon neutrality. Peter sheds light on how this milestone was reached and what it means for the broader tech industry. We also dive into the latest enhancements in the Genesys Cloud platform, including new AI capabilities like Copilots, Virtual Agents, and Empathy Detection, designed to revolutionize customer and employee experiences. We'll discuss the impact of these innovations on real-world businesses, featuring success stories from Virgin Atlantic, Modivcare, Kiwibank, and the National Domestic Hotline, all of whom have harnessed Genesys' solutions to achieve remarkable results. As the landscape of AI and customer experience continues to evolve, Peter offers insights into the strategic partnerships and forward-thinking approaches that position Genesys at the forefront of this transformation. From managing customer journeys with deeper insights to the integration of social media analytics through the acquisition of Radarr Technologies, this episode is packed with valuable information for anyone interested in the intersection of AI, sustainability, and customer experience. Tune in to discover how Genesys is not only accelerating the future of AI-driven customer interactions but also ensuring these advancements are sustainable. What does the future hold for AI in customer experience? How can businesses leverage these tools to enhance both customer satisfaction and operational efficiency? Share your thoughts and join the conversation as we explore these critical questions and more. Don't miss this engaging discussion with Peter Graf, and be sure to share your insights on how AI and sustainability are reshaping the tech landscape.

llias Simpson is the President of Medicare Mobility. Medicare Mobility is a healthcare service company that provides non-emergency transportation, personal care, nutritious meals, and remote patient monitoring.

About Caitlin Donovan:Caitlin Donovan is the Global Head of Uber Health. She joined Uber most recently from MyOrthos, an Orthodontic Services Organization, where she served as Chief Operating Officer. Prior to that, Caitlin developed her knack for tackling obstacles to patient care as Chief Operating Officer of Circulation and Executive Vice President of Operations at LogistiCare (now ModivCare), specialty benefit managers in the non-emergency medical transportation space. She also served as the Vice President of Operations at CareCentrix with a focus on home health and post-acute care. Early in her career, she worked in finance as an investor at Bain Capital and as a member of the internal consulting group at Summit Partners. She earned her bachelor's degree in Economics from Harvard University and lives in Dover, Massachusetts with her husband and two boys. Things You'll Learn:Medicaid has had transportation as a covered benefit since 1966, but it's not a benefit many know how to access.Health plans are increasingly looking to include transportation within their benefits portfolio.According to a recent study, within 5.1 million employees under self-insured employers, 27% live at 200% of the poverty line or below. The above-mentioned population uses preventative services 50% less, resulting in four times more avoidable admissions.To register for WIC, it is required to go in person to an office before getting groceries delivered.Logistics and value-based care will not solve healthcare's problems on their own; It is important to think about the underlying issues to address them in a scalable way while they align with the system's incentives. Resources:Connect with and follow Caitlin Donovan on LinkedIn.Follow Uber Health on LinkedIn.Visit the Uber Health Website.

There are big opportunities available in the non-emergency medical transportation space and the Transportation & Logistics Clubhouse is welcoming Phil Wilkins, CDP of Modivcare to discuss their company directives and partnership opportunities for transportation providers across the country. Powered by Atlanta Dispatch LLC https://www.modivcare.com/transportation-providers-contact-us www.atlantadispatch.org transportationandlogistics.club https://books2read.com/u/4jqlzX https://linktr.ee/transportationandlogistics?utm_source=linktree_profile_share<sid=601f8834-e86c-4ff1-a555-2d9ff17f1735 #transportationandlogisticsclubhouse #freightbroker #hotshot #flatbed #dispatcher #boxtruck #logistics #opendeck #broker #freight #freightforwarding #carrier #trucking #supplychain #warehousing #storageyard #freightmanagement #Reefer #drayage #refrigeratedfreight #trucking #dedicatedfreight #dat #containers #chassis #networking Positive Hip-Hop by MaxKoMusic | https://maxkomusic.com/ Music promoted by https://www.chosic.com/free-music/all/ Creative Commons Attribution-ShareAlike 3.0 Unported (CC BY-SA 3.0) https://creativecommons.org/licenses/by-sa/3.0/

Meet Leslie Norwalk:Leslie Norwalk serves as Strategic Counsel for Epstein Becker & Green. She sits on the boards of directors of Arvinas, ModivCare, Neurocrine Biosciences, NuVasive, and several privately held health care corporations. Leslie is also a member of APCO Worldwide's International Advisory Council. Previously, Leslie served the Bush Administration as the Acting Administrator for the Centers for Medicare & Medicaid Services (CMS). She received a bachelor's degree in economics and international relations from Wellesley College and a J.D. from George Mason University.  Key Insights:Leslie Norwalk provides career insights, as well as a perspective on the implementation of Medicare Part D.  Testifying for CMS. Leslie had to testify before Congress on multiple occasions. She recommends answering questions as straightforward, truthfully, and informationally as possible. Remember that your audience is broader than the person asking the question.Ignore the Bias. As a rule, Leslie tries to ignore the fact that there is gender bias. However, she still knows it exists, and always tries to be the most prepared person in the room.Sponsorship. Leslie thinks sponsorship may be as important if not more important than mentorship. To get on her first board of directors, someone sponsored Leslie and introduced her to the right people. This episode is hosted by Julie Gerberding, M.D. She is a member of the Advisory Council for Her Story and is the Chief Executive Officer for the Foundation for the National Institutes of Health. Relevant Links:Read more about Leslie NorwalkRead “Epstein Becker Green Attorneys Recognized by 2023 Best Lawyers for Excellence in the Legal Profession” 

Join the #1 NEMT company and work independently:https://www.AgapeTransportation.com/Drive-with-usNo Base Fee | No Commissions | Daily Cash OutPODCAST #12$300 *** Oasis Senior Day Care  *** $300 $300 *** https://www.nybcf.org/education *** $300$150 *** https://www.nybcf.org/wellness *** $150Thank You to all NYC TLC drivers!00:00 NEW TLC PLATES06:21 NEW TLC Disability Insurance08:46 Drivers earn $400+ Per Day @ Agape12:00 ~Agape Black~15:46 PacKEtek17:26 Oasis Offer($300)19:37 TLC Plates & MoreJoin the #1 NEMT company and work independently:AgapeTransportation.com/Drive-with-usFollow us on Facebookhttps://www.facebook.com/AgapeTransportationNEMT/Instagramhttps://www.instagram.com/agapetransportation/Whatsapp (917) 900-1934https://wa.me/message/KX5WE7MT2G2JM1

Join the #1 NEMT company and work independently:https://www.AgapeTransportation.com/Drive-with-usPODCAST #12$300 *** https://www.nybcf.org/education *** $300$150 *** https://www.nybcf.org/wellness *** $150Thank You to all NYC TLC drivers!0:00 Welcome Back2:38 TLC PLATES Update5:29 Agape Update10:19 Special Invitation12:12 $450 For Every Driver16:03 TLC Renewal Schools18:10 Packetek22:00 Driver HealthJoin the #1 NEMT company and work independently:AgapeTransportation.com/Drive-with-usFollow us on Facebookhttps://www.facebook.com/AgapeTransportationNEMT/Instagramhttps://www.instagram.com/agapetransportation/Whatsapp (917) 900-1934https://wa.me/message/KX5WE7MT2G2JM1

Únase como chofer independiente:https://www.AgapeTransportation.com/Drive-with-usNo Base Fee* | No Comisión | Pago Diario en Agape$300 *** Oasis Senior Day Care  *** $300 $300 *** https://www.nybcf.org/education *** $300$150 *** https://www.nybcf.org/wellness *** $15000:00 Bienvenidos00:37 PLACAS NUEVAS06:21 Seguro De ‘Disability' Para Choferes08:50 $400+ por día en AGAPE14:00 ~Agape Black~19:20 PacKEtek22:16 Oferta Oasis ($300)25:39 Placas TLC y Más ¡Gracias a todos los choferes de TLC!Siganos en Facebookhttps://www.facebook.com/AgapeTransportationNEMT/Siganos en Instagramhttps://www.instagram.com/agapetransportation/Whatsapp (917) 900-1934https://wa.me/message/KX5WE7MT2G2JM1

Únase como chofer independiente:https://www.AgapeTransportation.com/Drive-with-usPODCAST #12No Base Fee* | No Comisión | Pago Diario en Agape$300 *** https://www.nybcf.org/education *** $300$150 *** https://www.nybcf.org/wellness *** $150¡Gracias a todos los choferes de TLC!0:00 Saludos4:12 $450 Para Cada Chofer12:17 Más Trabajos en Agape20:18 Invitación Especial23:08 Escuelas de TLC25:45 PacKEtek29:02 Trabaje con ÁgapeSiganos en Facebookhttps://www.facebook.com/AgapeTransportationNEMT/Siganos en Instagramhttps://www.instagram.com/agapetransportation/Whatsapp (917) 900-1934https://wa.me/message/KX5WE7MT2G2JM1

Episode Sponsor: --- This episode's Community Champion Sponsor is Catalyst. To virtually tour Catalyst and claim your space on campus, or host an upcoming event: https://www.catalysthealthtech.com/ (CLICK HERE) --- Episode Overview:  After years of experience and becoming a nationally recognized healthcare executive leader, our next guest has married his expertise with his passion for helping make health and care more accessible in communities across our country.  Brett Hickman, Chief Commercial Officer at Modivcare, joins us to discuss his storied journey and why he is so passionate about Modivcare's mission to provide equity, hope, and healing to those in need.  Additionally, Brett shares how Modivcare has become a leading technology-enabled healthcare services and value-based solutions company to address the social determinants of health and enable greater access to care, reduce costs, and improve outcomes. Join us for this inspiring episode and message from Brett and how the Modivcare team is addressing social determinants of health. Let's go!  Episode Highlights: Brett's passion to serve the community and fixing economic barriers to healthcare Why social determinants of health became more apparent through the pandemic How Modivcare is moving the SDOH space and industry into value-based care Brett's vision for Modivcare to address loneliness that impacts so many people   About Our Guest:  Brett Hickman was appointed Chief Commercial Officer in April 2022. Prior to joining Modivcare, Hickman was Chief Growth Officer for Cityblock Health, a leader in making healthcare accessible and affordable to the country's most vulnerable populations. He has held various executive leadership roles at Optum and ProVenture, an Aetna subsidiary for joint venture provider-sponsored health plans and is a retired partner of PricewaterhouseCoopers LLP.  Hickman graduated with a Bachelor of Arts in Economics from DePauw University and a Master of Business Administration from the University of Indianapolis. Modivcare Inc. (“Modivcare”) (Nasdaq: MODV) is a technology-enabled healthcare services company that provides a platform of integrated supportive care solutions for public and private payors and their patients. Our value-based solutions address the social determinants of health (SDoH), enable greater access to care, reduce costs, and improve outcomes. We are a leading provider of non-emergency medical transportation (NEMT), personal care and remote patient monitoring. To learn more about Modivcare, please visit www.modivcare.com. Links Supporting This Episode: Modivcare website: https://www.modivcare.com/ (CLICK HERE) Brett Hickman LinkedIn page: https://www.linkedin.com/in/brett-m-hickman-8a50a62/ (CLICK HERE) Modivcare Twitter page: https://twitter.com/Modivcare (CLICK HERE) Clubhouse handle: @mikebiselli Mike Biselli LinkedIn page: https://www.linkedin.com/in/mikebiselli (CLICK HERE) Mike Biselli Twitter page: https://twitter.com/mikebiselli (CLICK HERE) Visit our website: https://www.passionatepioneers.com/ (CLICK HERE) Subscribe to newsletter: https://forms.gle/PLdcj7ujAGEtunsj6 (CLICK HERE) Guest nomination form: https://docs.google.com/forms/d/e/1FAIpQLScqk_H_a79gCRsBLynkGp7JbdtFRWynTvPVV9ntOdEpExjQIQ/viewform (CLICK HERE)

Únase como chofer independiente:AgapeTransportation.com/Drive-with-usPODCAST #1100:00 SaludosNo Base Fee | No Comisión | Pago Diario en Agape2:12 Toll Nuevo en la cuidad9:52 Placas TLC en 2022 Pt2 ¡Gracias a todos los choferes de TLC!Siganos en Facebookhttps://www.facebook.com/AgapeTransportationNEMT/Siganos en Instagramhttps://www.instagram.com/agapetransportation/Whatsapp (917) 900-1934https://wa.me/message/KX5WE7MT2G2JM1

Join the #1 NEMT company and work independently:AgapeTransportation.com/Drive-with-usPODCAST #1100:00 Intro01:38 CBD Congestions Tolls06:45 TLC Plates 2022 UPDATE!Thank You to all NYC TLC drivers!Join the #1 NEMT company and work independently:AgapeTransportation.com/Drive-with-usFollow us on Facebookhttps://www.facebook.com/AgapeTransportationNEMT/Instagramhttps://www.instagram.com/agapetransportation/Whatsapp (917) 900-1934https://wa.me/message/KX5WE7MT2G2JM1

PODCAST #1000:00 Unclaimed Checks≥≥ AgapeTransportation.com/Checks

PODCAST #1000:00 Cheques no reclamados≥≥ AgapeTransportation.com/Cheques

¿!Se te olvidó tu cheque!? Tenemos cientos de cheques olvidados que se han acomulado con los años, es posible que Tu tengas uno pendiente.¡Las camaras de velocidad estan activas 24/7/365 en toda la cuidad! Cuide de la poblacion y cuide su licencia.La compañia EMPOWER a sido declarada ILEGAL por la TLC. Hasta que aclaren todo, mejor no trabajar con esa aplicación.¡Todo esto y Mucho Mas!Únase como chofer independiente:AgapeTransportation.com/Drive-with-usSiganos en Facebookhttps://www.facebook.com/AgapeTransportationNEMT/Siganos en Instagramhttps://www.instagram.com/agapetransportation/Whatsapp (917) 900-1934https://wa.me/message/KX5WE7MT2G2JM1

Did you forget a check!? We have hundreds of forgotten checks that have been piling up over the years.YOU might have one pending!Speed cameras are active 24/7/365 throughout the city! Take care of the population and take care of their license.The EMPOWER App company has been declared ILLEGAL by the TLC. Until they get things in order, it is better not to work with that application.All this and much more!Join the #1 NEMT company and work independently:AgapeTransportation.com/Drive-with-usFollow us on Facebookhttps://www.facebook.com/AgapeTransportationNEMT/Instagramhttps://www.instagram.com/agapetransportation/Whatsapp (917) 900-1934https://wa.me/message/KX5WE7MT2G2JM1

Win Free Yankee Tickets your first week at Agape Transportation.NYC Speed Cameras will be 'Always On' starting August 1st, 2022,Limosys and TLC experience outages that disconnect hundreds of drivers& find out about YOUR FREE Driver Benefits through the Black Car Fund.00:00 Welcome Back00:23 DOT: Speed Cameras02:07 Limosys v Apple (Limosys.com/ios)04:15 TLC Suspends 100s of Drivers05:40 Best Gas Prices in the City06:39 Driver Benefits15:44 Tesla Update16:51 No Base Fee @ Agape**Restrictions Apply*Join the #1 NEMT company and work independently:AgapeTransportation.com/Drive-with-usFollow us on Facebookhttps://www.facebook.com/AgapeTransportationNEMT/Instagramhttps://www.instagram.com/agapetransportation/Whatsapp (917) 900-1934https://wa.me/message/KX5WE7MT2G2JM1

Gane entradas gratuitas para los Yankees tu primera semana en Agape Transportation.Las cámaras de velocidad de Nueva York estarán "siempre activadas" a partir del 1 de agosto de 2022,Limosys y TLC experimentan interrupciones que desconectan a cientos de conductoresY Enterese mas de SUS beneficios GRATUITOS como conductor a través del Black Car Fund.00:00 Bienvenido de nuevo00:48 DOT: Cámaras de velocidad02:53 Limosys v Apple (Limosys.com/ios)05:22 TLC suspende a cientos de conductores06:51 Los mejores precios de la gasolina de la ciudad09:02 Beneficios para el conductor12:39 NYU Langone y New Hyde Park15:49 Actualización de Tesla16:56 $0 Tarifa de Base en Agape**Se aplican restricciones*Únase como chofer independiente:AgapeTransportation.com/Drive-with-usSiganos en Facebookhttps://www.facebook.com/AgapeTransportationNEMT/Siganos en Instagramhttps://www.instagram.com/agapetransportation/Whatsapp (917) 900-1934https://wa.me/message/KX5WE7MT2G2JM1

¡Hemos vuelto!Mario Sena comparte lo mas Nuevo para los choferes de Agape00:00 ¡Bienvenidos!01:53 NUEVO COMISIONADO NUEVO DE LA TLC: DAVID DO02:56 Tesla x Agape05:07 PACKETEK para Choferes10:26 Lo Ultimo en Agape14:58 PACKETEK para el Publico20:13 CierreÚnase como chofer independiente:AgapeTransportation.com/Drive-with-usSiganos en Facebookhttps://www.facebook.com/AgapeTransportationNEMT/Siganos en Instagramhttps://www.instagram.com/agapetransportation/Whatsapp (917) 900-1934https://wa.me/message/KX5WE7MT2G2JM1

Our guest: Dan Greenleaf, CEO at ModivcareIn this episode, we discussed: Greenleaf's background Modivcare's background What services does Modivcare provide What are the most significant opportunities Modivcare gets in terms of addressing health equity What change he would make in the world regarding health equity today Our sponsors for this episode are BlocHealth, Curation Health, ChenMed & MediTelecare.BlocHealth is building the ecosystem of services and solutions to power the future of healthcare. For more information, please go to www.blochealth.com & follow BlocHealth on social media - @blochealth"Curation Health's advanced clinical decision support platform seamlessly integrates into the electronic health record and leverages more than 750 proven clinical and quality rules. With this intelligent point-of-care platform, you can power a scalable risk adjustment process and amplify quality program performance." For more information, please go to www.curationhealthcare.com & follow Curation Health on social media - @curationhealth"ChenMed brings concierge-style medicine and better health outcomes to the neediest populations – moderate-to-low income seniors with complex chronic diseases. For more information, please go to www.chenmed.com & follow ChenMed on social media - @chenmed"MediTelecare provides behavioral telemedicine services to residents of skilled nursing and assisted living facilities, using state-of-the-art telehealth technology." For more information, please go to www.meditelecare.com & follow MediTelecare on social media – @meditelecareTo learn more about Modivcare please use the links below:- Website - LinkedInAlso, be sure to follow Slice of Healthcare on our social channels:- Website - Facebook - LinkedIn - Twitter - YouTube - Newsletter

“Your zip code is a better determinant of your health than your genetic code.” Dan Greenleaf, President & CEO, Modivcare I'm embarrassed to say that Modivcare is the largest Colorado-based public company I'd never heard of. It has over 30,000 employees and $2 billion in revenue.  My conversation with CEO Dan Greenleaf is a revealing look a company that is there “to bring equity, hope and healing to those who need it most.” Modivcare is growing quickly by providing cost-effective health care to the underserved in a more creative and wholistic way. 

Host David Harlow speaks with Dan Greenleaf, President & CEO of Modivcare, about the evolution of his company from providing medical transportation (the Uber of healthcare …) to delivering a broader array of services including home care and remote monitoring in order to address SDoH with digital tools but using a human touch. To stream our Station live 24/7 visit www.HealthcareNOWRadio.com or ask your Smart Device to “….Play HealthcareNOW Radio”. Find all of our network podcasts on your favorite podcast platforms and be sure to subscribe and like us. Learn more at www.healthcarenowradio.com/listen

Feliz Navidad de la familia Agape a todos los compañeros del volante!Invitación a todo los Choferes con TLCCelebración para toda la industriaEnero 15, 2022Terrace on The ParkNueva Regulación de TLC:Todo chofer debe estar vacunado y tener la prueba en el vehículo en todo momento comenzando Diciembre 27, 2021Únase como chofer independiente:AgapeTransportation.com/Drive-with-usSiganos en Facebookhttps://www.facebook.com/AgapeTransportationNEMT/Instagramhttps://www.instagram.com/agapetransportation/Whatsapp (917) 900-1934https://wa.me/message/KX5WE7MT2G2JM1

Merry Christmas from the Agape family to all of our colleagues behind the wheel!Invitation to all Drivers with TLCCelebration for the entire industryJanuary 15, 2022Terrace on the parkNew TLC  Regulation:Every driver must be vaccinated and have their vaccine cards in the vehicle at all times starting December 27, 2021Join the #1 NEMT company and work independently:AgapeTransportation.com/Drive-with-usFollow us on Facebookhttps://www.facebook.com/AgapeTransportationNEMT/Instagramhttps://www.instagram.com/agapetransportation/Whatsapp (917) 900-1934https://wa.me/message/KX5WE7MT2G2JM1

Dan Greenleaf is the President and CEO of Modivcare and is presenting a complete solution for vulnerable patients whose healthcare outcomes are most affected by recognized social determinants of health. Dan elaborates, "But our view is it's not necessarily about the clinical intervention. It's about having access to the healthcare system through transportation. It's about getting a nutritious meal on a daily basis or meals on a daily basis. It's about in the event you need somebody to help you with activities of daily living that we can provide that member a caregiver. Or it's about remote monitoring where we have a way to be in kind of a constant conversation with that patient about whether it be their vitals, whether it be about medications, or whether it be about personal emergency response systems." "We're a one-of-a-kind company doing what we're doing right now. I joined this company two years ago. It was largely a transportation company, but it did have access to 25 million lives at the time. We're 30 million now. And it became abundantly clear to me that our payers, our states, our members, our case managers all want a holistic solution and a one-stop-shop for our members." @Modivcare #SupportiveCare #SocialDeterminantsofHealth #SDOH #HealthEquity #PersonalCare #RemotePatientMonitoring #RPM #nemt #FoodInsecurity Modivcare.com Download the transcript here.  

Dan Greenleaf is the President and CEO of Modivcare and is presenting a complete solution for vulnerable patients whose healthcare outcomes are most affected by recognized social determinants of health. Dan elaborates, "But our view is it's not necessarily about the clinical intervention. It's about having access to the healthcare system through transportation. It's about getting a nutritious meal on a daily basis or meals on a daily basis. It's about in the event you need somebody to help you with activities of daily living that we can provide that member a caregiver. Or it's about remote monitoring where we have a way to be in kind of a constant conversation with that patient about whether it be their vitals, whether it be about medications, or whether it be about personal emergency response systems." "We're a one-of-a-kind company doing what we're doing right now. I joined this company two years ago. It was largely a transportation company, but it did have access to 25 million lives at the time. We're 30 million now. And it became abundantly clear to me that our payers, our states, our members, our case managers all want a holistic solution and a one-stop-shop for our members." @Modivcare #SupportiveCare #SocialDeterminantsofHealth #SDOH #HealthEquity #PersonalCare #RemotePatientMonitoring #RPM #nemt #FoodInsecurity Modivcare.com Listen to the podcast here.

Cohosts Jenn Boenig and Ruby Bean talk transportation with Tina Payton, who is the associate director of transportation at CCI and Julie Miles who is a senior customer service representative at CCI.   Tina shared transportation continues to be identified as one of the leading barriers to wellness for Maine residents.  If an individual has MaineCare, they are required to schedule their transportation rides through the statewide broker, ModivCare by calling  855.608.5180.  ModivCare then distributes the rides among the various transportation providers, such as Community Concepts.  Anyone not having MaineCare can call Community Concepts' Transportation directly at 207.795.6073  to set up a ride.  CCI is always looking for volunteer drivers. Drivers do get reimbursed for mileage, undergo training and a background check, and drive their own vehicle. Interested in driving? Fill out our online application today! Special thanks to Brodcaster John Williams  and the Williams Broadcasting Group & Studios for producing this podcast. 

Tune in to Episode 5 and find out how you can win a brand new car at Agape!00:00 Welcome Back00:27 Win a Car at Agape01:19 TLC Seatbelt Law12:00 Why work with Agape?Join the #1 NEMT company and work independently:AgapeTransportation.com/Drive-with-usFollow us on Facebookhttps://www.facebook.com/AgapeTransportationNEMT/Instagramhttps://www.instagram.com/agapetransportation/Whatsapp (917) 900-1934https://wa.me/message/KX5WE7MT2G2JM1

Únase a Agape y participe en la rifa para UN CARRO DEL AÑO!00:00 Saludos01:39 TLC Ley del cinturón del 09:14 Bienvenidos a Agape!14:30 Porque debo trabajar con Agape?Únase como chofer independiente:AgapeTransportation.com/Drive-with-usSiganos en Facebookhttps://www.facebook.com/AgapeTransportationNEMT/Instagramhttps://www.instagram.com/agapetransportation/Whatsapp (917) 900-1934https://wa.me/message/KX5WE7MT2G2JM1

Podcast Para Choferes #4:00:00 Bienvenidos Una Vez Mas01:34 Nuevas Regulaciones de TLC03:19 Máscaras en el Vehículo - TLC04:58 Cámara de Luz Roja = Puntos en TLC07:36 ¡NO BASE FEE!09:53 Declaración de Identidad12:22 Manda Textos por el App13:50 Únase a Agape!15:19 Agape Décimo Aniversario15:46 La Seguridad del Chofer17:18 Repaso de Packetek18:17 ‘La Ley 50'20:30 CierreUnase como chofer independiente:AgapeTransportation.com/Drive-with-usSiganos en Facebookhttps://www.facebook.com/AgapeTransportationNEMT/Instagramhttps://www.instagram.com/agapetransportation/Whatsapp (917) 900-1934https://wa.me/message/KX5WE7MT2G2JM1

Agape Driver Podcast #4:00:00 Welcome00:49 New TLC Regulations!01:29 Driver Masks03:47 Red Light Camera = TLC Points!05:47 This week at Agape06:44 Westchester County Booming08:34 Declaration of Identity10:24 Driver Safety11:26 No Base Fee!!14:04 Manhattan BOOMING!15:23 Set Goals, Prepare for Opportunity16:54 The 50th Law of Power21:47 10th Anniversary EventJoin the #1 NEMT company and work independently:AgapeTransportation.com/Drive-with-usFollow us on Facebookhttps://www.facebook.com/AgapeTransportationNEMT/Instagramhttps://www.instagram.com/agapetransportation/Whatsapp (917) 900-1934https://wa.me/message/KX5WE7MT2G2JM1

¡Tercer episodio de nuestro Podcast para Choferes!¡Un Podcast para los Taxistas de la cuidad de Nueva York con Mario Sena, Presidente y fundador de Agape Transportation Management, la compañía #1 de transportación de No Emergencia en todo Nueva York!Cada semana estaremos compartiendo temas de nuestra industria, nuestra cuidad, y las novedades en la compañía.¡Cada episodio es digerido en especial a los Choferes de Agape Transportation, las Damas y los Caballeros que Mueven a Nueva York!Quienes Somos:https://www.Agapetransportation.com/esSiganos en Facebookhttps://www.facebook.com/AgapeTransportationNEMT/Youtubehttps://www.youtube.com/channel/UCkF3GD443NVrsxEPaoIHqugInstagramhttps://www.instagram.com/agapetransportation/Whatsapp (917) 900-1934https://wa.me/message/KX5WE7MT2G2JM1

¡Segundo episodio de nuestro Podcast para Choferes!¡Un Podcast para los Taxistas de la cuidad de Nueva York con Mario Sena, Presidente y fundador de Agape Transportation Management, la compañía #1 de transportación de No Emergencia en todo Nueva York!Cada semana estaremos compartiendo temas de nuestra industria, nuestra cuidad, y las novedades en la compañía.¡Cada episodio es digerido en especial a los Choferes de Agape Transportation, las Damas y los Caballeros que Mueven a Nueva York!Quienes Somos:https://www.Agapetransportation.com/esSiganos en Facebookhttps://www.facebook.com/AgapeTransportationNEMT/Youtubehttps://www.youtube.com/channel/UCkF3GD443NVrsxEPaoIHqugInstagramhttps://www.instagram.com/agapetransportation/Whatsapp (917) 900-1934https://wa.me/message/KX5WE7MT2G2JM1

Unete a nuestro primer Podcast para Choferes!¡Un Podcast para los Taxistas de la cuidad de Nueva York con Mario Sena, Presidente y fundador de Agape Transportation Management, la compañía #1 de transportación de No Emergencia en todo Nueva York!Cada semana estaremos compartiendo temas de nuestra industria, nuestra cuidad, y las novedades en la compañía.¡Cada episodio es digerido en especial a los Choferes de Agape Transportation, las Damas y los Caballeros que Mueven a Nueva York!Quienes Somos:https://www.Agapetransportation.com/esSiganos en Facebookhttps://www.facebook.com/AgapeTransportationNEMT/Youtubehttps://www.youtube.com/channel/UCkF3GD443NVrsxEPaoIHqugInstagramhttps://www.instagram.com/agapetransportation/Whatsapp (917) 900-1934https://wa.me/message/KX5WE7MT2G2JM1

Our guest today is Kenneth Wilson, COO of ModivCare, formerly Providence & LogistiCare, the nation's largest provider of non-emergency medical transportation, serving 30 million patients through 70 million rides annually.  ModivCare is a tech-enabled healthcare services company, whose value-based supportive care solutions address the social determinants of health, enable greater access to care, elevate the … The post Ep. 166 – ModivCare COO, Kenneth Wilson appeared first on COO Alliance.