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What does best in class museum retail look like?

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Play Episode Listen Later May 7, 2025 50:58


Skip the Queue is brought to you by Rubber Cheese, a digital agency that builds remarkable systems and websites for attractions that helps them increase their visitor numbers. Your host is Paul Marden.If you like what you hear, you can subscribe on iTunes, Spotify, and all the usual channels by searching Skip the Queue or visit our website SkiptheQueue.fm.If you've enjoyed this podcast, please leave us a five star review, it really helps others find us. And remember to follow us on Twitter  or Bluesky for your chance to win the books that have been mentioned in this podcast.Competition ends on 21st May 2025. The winner will be contacted via Bluesky. Show references: Museum Wales website: https://museum.wales/Big Pit National Coal Museum: https://museum.wales/bigpit/Catherine Pinkerton LinkedIn: https://www.linkedin.com/in/catherine-pinkerton-b1905a110/Catherine Pinkerton is the Group Retail Manager at Amgueddfa Cymru - Museum Wales.Having worked in senior management positions for some of the high street's most recognisable brands such as Harrods, Selfridges, Dior and Guerlain to name but a few, Catherine spent 20+ years in London building her management career. Catherine is now the Group Retail Manager for Amgueddfa Cymru (Museum Wales). She is responsible for the management of all aspects of retail operations and development, across the national museums of Wales. Catherine is currently leading on a transformation project to create immersive retail experiences in each of the museum shops, reflecting the visitor experience and collections of each of the varied museums.Guests Also Featured in This Episode:Anya Kirkby, Freelancer - Anya Kirkby Ltd – Product Development and Graphic Design anyakirkby@gmail.comArantxa Garcia, Freelancer - Exibeo VM Creative Studio – Shop Design and Visual Merchandising Arantxa@exhibeovm.co.ukNia Elias, Director Relationships and Funding, Amgueddfa Cymru nia.elias@museumwales.ac.ukGuy Veale, Freelancer – Freelancer - Sound artist/designer - gbveale@gmail.comAmy Samways, Shop Supervisor, Amgueddfa Cymru - amy.samways@museumwales.ac.ukKate Eden, Chair, Amgueddfa Cymru - Members of Board | Museum Wales Transcriptions: Paul Marden: Welcome to Skip the Queue. I'm your host, Paul Marden. So today you join me on the top of a mountain in Blaenavon in Wales at Big Pit, the National Mining Museum. I'm here today for a really special event. I've been invited to the opening of Big Pit's new Museum Retail experience, which is a programme of work that's being done by the Museums Wales Group to improve the sense of place and the sense of feeling for what could be a blueprint for the rest of the group. We're going to be joined by a number of different people that have taken part in the project and without further ado, let's get started on our tour of Big Pit. Catherine Pinkerton: Morning, everybody. Hello, welcome. It is my absolute pleasure to welcome you all today and I know there's been a lot of you'd have travelled far and wide, so thank you so much for your time. I really appreciate you coming to see the amazing store that we've created and I hope you love it. We're just going to cut the river now. Paul Marden: First up I've got Catherine Pinkerton, Group Head of Retail at Museum Wales. Catherine, welcome to Skip the Queue. Catherine Pinkerton: Thank you very much. Thank you so much for having me. Paul Marden: Absolute pleasure. And this is a corker of an episode. I think everybody is going to be really interested in finding out about the retail, the gift shop experience that you guys have introduced at Big Pit and then you're going to go wider into. Into Museums Wales. This is a really weird episode because you and I are recording the morning after the day before. So yesterday was the big launch event and I was with you at Big Pit and I've met lots and lots of people and we're going to cut to them throughout the episode and hear from those people that were taking part in the project. But you and I have got the benefit of having enjoyed yester today's event and we can look back on what that experience was like and talk a little bit about the project. Paul Marden: Before we do that, I think it would be really lovely for you to introduce yourself and tell us a little bit about Museums Wales and Big Pit specifically. Catherine Pinkerton: Absolutely. Okay. So I'm Catherine Pinkerton. So I head up all of the retail stores within Amgueddfa Cymru, which is National Museums of Wales. I've been with the museum just under three years and I'm good that Cymru hosts seven sites. It's an incredible establishment to be part of and I think, you know, coming from a very commercial background, this is very different for me, but I think it's given me lots of insights into bringing kind of. Lots of. Kind of different skill sets, I guess, to this cultural sector. I think when I first initially joined Amgueddfa Cymru, there were lots of challenges. And that's not to say that we still have those challenges as they are in many of our museums. And I think coming from a retail background, it's. It's looking at something that's not. That's commercial, Paul.Catherine Pinkerton: That's key. But actually, how can we make it very collection and story based on our amazing assets that we hold within our museums? And I think that I felt was probably the biggest thing that was missing because I thought we've got these amazing exhibitions, these amazing collections, amazing, you know, opportunities, and how are we putting that into the retail structure and how do we offer that to us, you know, to our visitors? And I think. I think sometimes it may be. Have forgotten that you go around these amazing spaces and it's very based on that visitor focus and how can we make that visitor feel very happy and engaged. But actually the end part of that process is nearly always coming through, exiting through the retail space. Right. Catherine Pinkerton: And if they've had this amazing opportunity to go and, you know, a lot of investment in these amazing spaces, and then they come through that retail space which has some elements, but not all of what our collections hold, there's a confusion there. You know, that end piece. And for me, customer service and visitor experience is absolutely key to how they. How they finish and how they end their day. And if they're ending their day with something, oh, okay, I'll just have a magnet then. Because there's nothing really else here. Yeah, that pains me. That really hurts me. I think, come on, guys, we can do better than this. We are in an element of. We have our own assets, our own elements to be able to kind of display that. Catherine Pinkerton:  And I think very much it would be very easy and to take the kind of easy road of having, you know, let's. Let's pop a dragon on a mug and yeah, we're a Welsh museum. No, we're not. We have assets here. We have beautiful exhibitions, we have beautiful spaces. And actually looking from further afield into. In terms of an emotional connection. And I think, you know, for me, from all of my past kind of previous work, I'm working with Amgueddfa Cymru. It's probably been the most challenging to get perhaps senior management to understand a crazy way of Catherine Pinkerton working into a. What's emotional retail? What does emotive selling mean? This lady is crazy. What's she talking about? But actually, it's really basic, isn't it? Catherine Pinkerton: Because for me, if I take my daughter or my husband to any kind of day trip, I want to take something emotional that I've connected with home with me, and that's so simple. But actually, sometimes it's not thought about in that way. And, you know, for me, I'm all about the emotional connection. And I think we put so much investment in curatorial teams to kind of give that to our visitors. We need to end that. That end part is so important for them to finish, you know, that journey with that emotional connection that they can take home as a souvenir. So, yeah, I've probably said more than I needed to there, Paul, but.Paul Marden: Absolutely. So I think you're capturing the need to curate the. The ending experience because, you know, the nature of. The nature of people's memory is they remember the beginning and they remember the end and the bit that is in the middle is hugely important to the storytelling experience they have whilst they're at the attraction. But if you don't end on a high, then their emotional connection to you and the space and the stories they've heard is not going to be as impactful for them. Catherine Pinkerton:  Absolutely, totally agree. I think it's really key, and not just in the kind of, you know, the cultural sector, but in any sector, really. I think it's really important that connection is instant, really, because that is what you need to. That's the hook, isn't it, of getting that person, you know, and. And actually understanding what the visitor needs. I mean, it's very easy for me to say on a personal level, I'd love to have this collection of products within the shop, but actually, that's not what data tells us. That's not what our demographic tells know, you know. And they are the ones that are important. Our local communities, our demographic is key for us to be successful. Paul Marden: You know, so one of the things that I took from yesterday was the importance that you were moving away from being just any other generic Welsh gift shop to being a gift shop associated with the place. Yeah, that. That's the. That was the nub of I think, what you were trying to get to how do you go about doing that? How did you make it feel so much like a gift shop? About Big Pit? Catherine Pinkerton: It's taken a process of really pulling everything back and getting under the skin, what is the detail and the personality of the site. But actually it's talking to people and being humour. And Paul, you know, I think, very much, as I say, it'd be very ignorant for me to say this is what I think will work. And that's absolutely not what we want. What we want is for the visitors to say, I really. I mean, what was really interesting, actually, is that we did quite a lot of data analysis in terms of the demographics of customers that come through our sites. But also what was really key is areas of the sites that were really kind of, you know, three key areas that they really enjoyed or they really loved. Catherine Pinkerton:  And actually, one of the top ones was the pit ponies that they all love the pit ponies, they love talking about it, they love the stories that the mining team would talk about. It was a really inspiring, you know, inspirational moment for them to think, oh, my gosh, the pit ponies lived underground. This is really so, you know, I think in some respects that was probably missed in terms of our retail offer, because what we did after that is that we had a workshop with all our retail team and we almost did a little bit like a Dragon's Den effect. We said, right, these are the products that we have, right? Can you pick up out of these products, which products represent the pit ponies? Which products represent the shower rooms? Catherine Pinkerton: And actually, when you're talking to the teams in kind of a literal sense, there wasn't a lot within our retail offer that we already had. And I think it was a bit of a light bulb moment, really, for the retail team and said, “Oh, Kath. Right, I see, Yeah, I understand what you mean.” That's not represented in our retail offer. So what's represented currently was wonderful things and lots of Welsh kind of products. But actually, what. What makes that relatable to our site? And so I think what I wanted to do originally is just go on a journey and to kind of really, from a very basic stage, is understand what the site's POS was and actually understand what their personality was and what the curatorial team were trying to push forward as being their identity. Catherine Pinkerton:  And I think once we got the identity, we then broke that down into themes in terms of there's pit ponies. That's a huge part of the, you know, the exhibition. The other huge part of the exhibition were the canaries. So, you know, that was something that was talked about. There's a huge story around that. And then, you know, the kind of mining history and the community was massive. And actually that element was so important to me and the retail team to make sure that we got right. Because this is history, right? And this is. I come from both my grandparents were miners. So for me it was very much a, you know, a very emotional time for me to make sure that we got it right and that it was respectfully done. Catherine Pinkerton:  So that was really key in terms of how do we deliver this. That's really. That we are not stepping on people's toes. We're not profiting from something that was, you know, the strike range is very significant within what we've offered, but we really wanted to make sure that was respectful and that it was done in a tasteful way that people felt they could take a souvenir away, but know that was actually part of the exhibition. So it was those kind of areas that we really wanted to work. So once we have those themes in place in terms of what those looked like, it was then developing that and how do we develop that into an actual concept? Paul Marden: Yeah, and you've drawn in lots of people. You've already mentioned the kind of wide team that you brought in from Big Pit itself, but from the wider team in the group. Talk a little bit about what that experience has been like as a team. Who have you brought into this? Catherine Pinkerton:  So originally, when we wrote the retail concept and the retail strategy, you obviously have to kind of involve quite a lot of internal candidates to be able to allow them to believe that this journey and vision is a good one. And I'm super thankful. I've got the most amazing manager, Marc Simcox. He's the head of enterprises and he is incredible. He's very commercial, but very trusting in terms of understanding what the business should look like and actually giving that freedom to say, yeah, I think this can work. Kath. So you, you go ahead and that. That's huge. Right. We're not talking about a small project here. So that firstly was great for me. And then I think having the, you know, the opportunity to be able to get some key people. Catherine Pinkerton: And Matthew Henderson we've worked with previously and we've, you know, I knew straight away, for me, Matthew Henderson has gotten. Got a very unique way of working and we work very well together. We've got quite similar kind of ways of working, but I think that development and concept phase is really key and I think it really got to the point where we just sat in a room and kind of really understood what are we trying to achieve here, how can we achieve that? And really just making it very basic in terms of the key themes. And then in terms of product development, we brought on Anya Kirkby. So she is an illustrator and a very clever lady indeed. And we have worked with lots of illustrators and lots of suppliers over the years. Catherine Pinkerton: But what we wanted something for Big Pit was to be quite different in terms of the illustration and the product development. Because what we wanted to deliver with Big Pit was something that had been my vision since the very beginning when I started with Amgueddfa Cymru. And that is, you know, going into the shop and having those guidelines, you know, pricing guidelines, information guidelines, those small details which would probably mean nothing to the average person walking through, but actually a price ticket on something that's been illustrated pains me to see, because the work that's gone on behind that is so key. Catherine Pinkerton: And, you know, for most people not understanding that a price ticket on that is so I think those details are really key, Paul, and I think she really worked stringently with me to make sure that was, was, that was kind of a massive aspect of that role. And then Arantxa Garcia, who is just the most incredible designer. She's, she's a genius in what she does. She's incredibly creative and sometimes you have to kind of pull her back and say, okay, you want this? Okay, can you deliver this rancher? Paul Marden: Yeah. Catherine Pinkerton: And what was really interesting with a rancher is that, you know, she's got a huge, amazing CV of working with lots of people within the cultural sector and designing amazing, incredible pieces. But I think were very nervous because the, the original kind of renders that she sent through to us were quite amazing and impressive. And I said, arantha, are you able to deliver this under the kind of, you know, the budget? We've got a tight budget here. Paul Marden: That's the challenge, isn't it? Catherine Pinkerton: I mean, isn't it? Paul Marden: You do not want to be paying, you don't want to be offered the picture of a Maserati when you have got a Ford Fiesta budget, do you need to know that you can afford it. Catherine Pinkerton: Absolutely. And I think with Aranta, she was very, again, super creative lady. And I think I, as soon as I saw that image, I did say to her, right, you need to deliver this now. You've, you've committed to it, Arantia, so this needs to happen. And then finally, Richard Evans, who has, is hugely respected in the cultural sector and he really supported in terms of project management and the, you know, I hate to say this, and you won't mind me saying this, but the kind of boring kind of financial Gantt charts and keeping me in line actually. Right, Cath, we haven't got a budget for that. You can't spend that. Come on, Richard, make it work. Move some things around, you know. Catherine Pinkerton: So I think that was kind of the main area and then internally, Tracy Lucas, who was kind of my right hand woman, is our operations manager within Amgueddfa Cymru and she really supported me along with Amy, the shop manager, shop supervisor to really look at the product development. So I think, you know, and I think it was really nice actually to have them on board because I think it gave an opportunity for them to see what could be. And I think, you know, definitely in terms of retail, it's been an opportunity for us to be able to say, look, this, the impossible can be possible. Catherine Pinkerton: Actually this is an amazing project and I think what was really incredible is that when we decided to work on Big Pit, the Big Pit team and all of the mining team actually just came on board, Paul, they took it on board and I think the reason why they did that is that one of the mining teams said to me, he said, kath, you know, we never get any funding here. It's always in this big cities, you know, we, the Cardiff and it's never here, you know, we're just in the middle of nowhere. And I was like, absolutely not. That is not what this is about. It's about, you know, making sure that the community in that area is solid. Catherine Pinkerton: And I think the mining industry and they're very proud of that in terms of who works there, they're incredibly proud of what they do. And so because we chose that as our first project, they were so helpful in terms of, yeah, we're going to make this work, let's make it a success. Cath, how can we do that? What do you need from me? I mean at one point we had two of the mining staff pulling one of the drums which we upcycled out of it was like a lake or, yeah, I suppose a lake with a tractor. And I was like, this is crazy. This is crazy but just amazing that these team members are willing to do above and beyond to kind of go and help and support.Catherine Pinkerton: Dwayne Smith, finally I have to mention him because he went above and beyond. He, he's an electrical engineer for Amgueddfa Cymru and no feat was kind of Too hard for him. He helped us massively. He's got a huge team of people and anything that we needed done, I'm not, you know, I'm not a trades person, so anything Trady. I was like, Dwayne, yeah, I'm on it, Kath, I'll do it. Which is great because I was like, okay, yes, that was massively helpful, but huge learning curve, Paul. I feel I've never been so excited about drums in my entire working career as I am now. Paul Marden: And I never heard of one until yesterday. But what I found interesting was you see them all the way through the underground experience. I went down in the. The cage to the bottom of the pit head, did the whole tour. You talk about these drams and the importance of them and the transportation of the coal from throughout the mine back up to the top. And then you walk into the shop and it's subtle. The way that you've blended the museum into the shop is a subtle experience. It doesn't feel, it doesn't feel crude. But you've got a dram in the middle of the workshop. Now, I know it's a real one because we talked about it yesterday and I know the pains that you went through, but it's very subtle placed in there so that it doesn't feel crude. Paul Marden: It doesn't feel like you're trying to overwork the metaphor of the mine in the shop. It's very cleverly done. Catherine Pinkerton:  Oh, that's great, great, great to hear. Because that's absolutely what we did not want. And I think in terms of visual merchandising, actually, and picking up on your point there, is that it's very easy for us and this is something that we're doing in a different shop. It's very easy for us to look at some of our assets and pop them on a tote bag and say, there you go, that's done, we'll sell that. But actually, no, what can we do that's different? That's more kind of innovative? That's more creative. That is a hint or perhaps an opportunity for us to show and display something that is. Is then part of the visitors question. So when they're coming into store and they're speaking to our retail teams, they're questioning, is this a real drum? Catherine Pinkerton:  You know, and that is a conversation opener, isn't it? You know, and I think Kerry Thompson, who is the curator for Big Pit, he's a really inspiring man. I could listen to him all day. And he told me lots about kind of the drums and the history of Big Pit and the strikes. He's such an interesting man, but I think having the inspiration from him allowed us to make sure that we did it not in a crude way, actually, Paul, but that it was representative of the site, but not in a way that's, I guess, too obvious, you know. Paul Marden: Look, Kath, we could carry on talking for ages, but let's cut at this point to hear about some of the voices from the team that you worked with, your internal team, some of the partners that you worked with, about the experiences that they've had on the project. Paul Marden: So let's hear from some of the internal team members involved in the project. Firstly, we have Amy Samways, the retail supervisor at Big Pit, followed by Kate Eden, the chair of Museum Wales. And lastly, Nia Elias, the Director of Relationships and Funding at the Museum of Wales. Hey, Amy, how you doing? Lovely to meet you. What's your role at the museum, Amy? Amy Samways: I'm the shop supervisor for Big Pit. Paul Marden: What have you been doing in this whole project? I guess you've been integral to the whole kind of making it all about the place. Amy Samways: Yeah, so I've worked with Anya, who did all the products for the new shop. So we walked around all the exhibitions. We did a lot of underground visits and a lot of museum visits and just put things together. I've done a lot of work before this project for the last two years to try and get things more relevant to us and not just a Welsh souvenir shop. So a lot of those products stayed and then we just expanded them then. Paul Marden: So how do you go about looking for those products that make it local to here? Amy Samways: Well, we've got a fantastic exhibition at the top of the hill. We've got obviously our ex miners and we also have a lot of events through the times as well. So this year was a lot about the strike because obviously it's the 40th anniversary and we've got a massive exhibition down in Cardiff and also there's a smaller one up year as well. So we just walked through the museum and obviously, you know that disasters are obviously a big issue. We didn't want to make a big issue about those, but obviously they need. They're part of history, aren't they? So more books. We made sure we had books around that. And as you walk through, there's a lot of signs that the staff liked as well, because a lot of our guys have been done about the new projects with those as well on. Paul Marden: So do you then go looking for local suppliers to help you with that? And where do you find those? Amy Samways: Etsy, Facebook. Paul Marden: Oh, really? Amy Samways: Yeah, a lot of them. And also online. And then we've also. Because we work with a lot of suppliers as well, I'll say we need this and then they'll say, oh, you should ask so and so, and then we'll go and ask both. Paul Marden: Brilliant. So one of the things that's really interested me this year is talking to people that are running museum retail and that kind of process that goes from you as a buyer, having an idea, what do you want? How do you stock the shop? I think is really interesting process to go through, but flip it on the other side, as a local creator, you've got your thing and you want it in the shop. How do you get it found? Well, yeah, sticking it on Etsy is something that they're going to do, but then that might help them get into the museum. Amy Samways: Even if there is something that we want. Like at the minute, we're looking for NCB soap. Paul Marden: For what? Amy Samways: NCB soap. Paul Marden: What's that? Amy Samways: It's either bright green or bright pink and they used to buy it in the canteen shop and it's just imprinted with NCB. The guides have been asking and asking for it, but we have actually found a supplier now who's going to be working on it. So that should be coming this summer. Paul Marden: Wowzers. Amy Samways: Yeah. That's really exciting for you. Paul Marden:  What was the highlight? What's the one thing about this space, about the whole experience of the project. Amy Samways: That jumps out for me is seeing all the stock we've worked on and somebody actually buying it. Paul Marden:  And what is it that people are picking up? What are they walking in and gravitating to? Amy Samways: Anything Big pet, really. The little enamel little mugs have gone really well. I think the wording on those are great because it says they must not be removed from the premises. So our guides are loving those. And also our retro sign, which we had for our 40th anniversary and three years ago, but we kept it because it's such a brilliant design. It was the original from 1983 and it was on the original road sign as you drove in. So we've had that recreated and that sells really well. Paul Marden:  That's really interesting. So my wife with the family about 25, 30 years ago, came on a family holiday and they had the original guidebook that they picked up when they were here with the kind of the retro. Retro signage on there. Amy Samways: Yeah, we're back selling it again. Kate Eden: Yes, So my name's Kate Eden. I'm chair of the board of Amgueddfa Cymru. Paul Marden:  Tell me a little bit about your involvement in this project. Kate Eden:  As the board, we've been tracking the development of commercial and enterprises over the past year. Really. And really thrown our way, weight and support behind what the team has been trying to do here as a kind of flagship, really, for what we would all like the new benchmark to be across all of the seven sites of anger for Cymru. So seeing it all come together this morning has just been such a special experience. It's absolutely fantastic. I'm going to bring the rest of the board here as soon as I can so the trustees can see this and see the reaction of staff and of visitors as well, because it's a fabulous achievement and it shows us what we can do now as a national museum. Paul Marden: How well does it tie back into the original pitch at trustees? So I'm a trustee of a charity as well. The pressures that we're all under in terms of reducing funding and having to generate our own funding is so hugely important. This must be integral to the conversations that you were having as trustees. Did you have this in mind when you were signing off the agreement to spend the money? Kate Eden: Yeah. So I don't think anybody realised just how successful this could be. We'd had some mock ups and we'd had a presentation, so there was a lot of excitement and there was sort of the fledgling idea years. So we've got a sense of what it could be. But I think importantly for us, it's about that marriage of financial sustainability because it's got to wash its face, it's got to provide a working profit that can go back into the running of Big Pit here.Kate Eden: But it's got to be authentic to this place. It can't be the add on the visitor should shop that you walk through at the end. And it's a bit of a tedious thing to get back to the car park. It's got to be an integral part of the whole visitor experience in this place. And I think that's what they've achieved. Paul Marden: It's so impressive. So impressive. You know, just the structure that they've built to give you the impression of the mine in a really subtle way. The product that they've chosen, the way that they've laid out that, the shop is amazing. I think they've done an amazing job. Kate Eden: That's it. I mean, this is my local site. Paul Marden: Okay. Kate Eden: I live about three miles over the mountain there. So I bring my friends and family here. This is our go to place when I've got visitors. And I think just the way they've opened up the room, they've removed the barriers, which is really important. It's a small thing, but really important so that people feel welcome. They can walk in or they can walk ground. Paul Marden: Yep. Kate Eden: And it's. And it just feels a little bit more inclusive. It feels a bit more kind of, you know, we're here, it's easy to come and see us, you know, and spend time and then spend a little. Paul Marden: A little bit of money. Yeah. So where do we go from here as trustees? Are you fully behind rolling this out now? Kate Eden: Yeah, I mean, I think now that we've seen what we can do and the type of data that's coming through from sales, this is now the new. This is the bar. Paul Marden: Oh. So it has made a discernible difference to say. Kate Eden: So early data from Easter is really promising. Yeah. So this is the benchmark now from all of the other sites. Nia Elias: Hi, Paul. Hi, I'm Nia. Paul Marden: Lovely to meet you. Tell me about your role at the museum. Nia Elias: I am Director of Relationships and Funding. It basically means I get to work with all of the teams across the museum that work on the reputation, the reach, but also the revenue of this wonderful charity and national museum that we are. Because as well as getting funding from Welsh government, we raise our own income so it can be invested.Paul Marden: What sort of split? Nia Elias: What sort of split? So the majority of the money that comes to us does come from Welsh government because we're a public service, we're here free of charge for the people of Wales and we look after the national collection, which is over 5 million items across seven museums and a collection centre. Nia Elias: But there's a proportion then of money that we raise ourselves about sort of 30%, which is from our cafes and our car parks and the experiences that people have, and most importantly, our shops. Paul Marden:  So what was the inspiration for this project? Why kick off a strategy project around the whole retail experience? Nia Elias:  Well, this whole project, in essence started three and a half years ago when the museum decided that it would bring a strategy together for all of its self generated income. So that means our philanthropic income generation and through our enterprise, including our retail. And from a retail perspective, we knew that what we wanted to achieve with all of the money that we raise ourselves is that it's really rooted in the collection, because we have an amazing collection. It tells the story of Wales and it's owned by the people of Wales. Paul Marden: Right. Nia Elias: And from a retail perspective, we knew if people could engage with that and could take away something from the wonderful experience that they've had on site, that it would be something that they would want and it would make it unique that it's only possible to have here. Developing a project like this is quite challenging. You need the time, you need the teams and expertise, some of which are on your permanent team, some of which are naturally not. And also you need investment. And so by starting the thinking and the route of where we wanted to get to three and a half years ago, it meant when we had the funding and the opportunity to do so here at Big Pit, we knew exactly what to do. Paul Marden: Okay, so you. You put all of those pieces together and then came here and did the first cookie cutter stamp. But what's interesting is it's not a cookie cutter stamp, is it? This totally feels like the gift shop for this museum, doesn't it?. Nia Elias:  Yeah. So we feel really strongly that we wanted the balance of knowing that you're at a National Museum Wales site, knowing that you're somewhere unique, but equally that it has a sense of a place. Because all of our seven museums together tell the holistic story of Wales, but you really get a sense of personality on all of those sites, not just from the collection and the buildings and the items, but also from the colleagues that work here as well. Paul Marden: Right. Nia Elias: They're very much a part of that in terms of the stories that they tell, their lived experiences, and we had a sense of responsibility and fun to bring that through in the shop. Not just the ambiance, but also the products themselves, so much of them, the majority of them actually, are grounded in being inspired by the collection in some way, and also has a really strong Welsh and local profit as well. What we think that will come through to our customers and visitors and guests is that because we've worked across all of the teams in the museum, so curators and people who care for the collection, our colleagues here at Big Pit, many of whom are former miners, and our colleagues front of house, it means that everybody will be able to speak about the product. Nia Elias: So as you're walking around picking things up, imagining them in your home or as gifts, our colleagues can talk about what they mean to the place. And that brings something additional that you can't really buy. Paul Marden: Yeah. There's a story to it. There's a background to it that roots it. Yeah. Lovely. For you, what's the standout experience from the whole project? What have you enjoyed the most? Nia Elias: Two things I think in terms of the way that it's been done, the fact that so many teams have worked together behind the scenes to make it happen. That means that as we want to change things or tweak things or improve things, we'll have all of the knowledge and expertise already baked in, especially learning from other suppliers who've come along and helped us. So we've got that baked in now, which is really exciting. And the second thing is that I can stand here knowing that this is the standard of a national museum that our guests and visitors expect and want to see. Paul Marden: And now let's hear from a few of the external partners that Kath brought into the project. Arantxa Garcia was the shop designer and visual merchandiser. Anya Kirkby was responsible for product development. And Guy Veal was responsible for sound design. Tell me about your involvement in the project. Arantxa Garcia: Sure. So I'm the shop designer and visual merchandiser. It's a freelance role, so. So I worked with the team, Matthew, Richard, Anne and Guy. Paul Marden: Excellent. Arantxa Garcia: So we kind of all came as part of a team and each one of us looked after different areas of the project. And my involvement was to kind of reinvent and reimagine what was already here. And the idea was to create a space that was connected to the experience and to the site itself. So we've basically ripped the space apart. We've kind of kept the structure, obviously, but we've opened up the space as well. Before the shop, it would be very separate. You'd have admissions and then you have the shop area, which meant that you were only really accessing the shop if you came to visit the site. But as a local, you wouldn't be able to come, for example. Or you could, but maybe not in such an open way. Paul Marden: Yeah, you wouldn't feel welcome. Arantxa Garcia: Exactly, exactly. You may not want to just because you didn't know, whereas now you can just come in and basically hang around and also browse the shop. Exactly. We took inspiration from life underground, from the mine itself. So before the building was white, the units were white, so it could be a shop anywhere. You know, it didn't really have a DNA, so to speak, or an identity that related it directly to the site. So when visiting down to the underground and King Call as well, the exhibition that we've got just up the hill, we took inspiration from basically sort of like the. The cladding that you've got on the walls. Cladding is not the right word. So if one of the miners hears me saying that, they'll be. Arantxa Garcia: That's not the word that we told you, but the idea is that all the materiality that we're using, it's really evocative of. Of the site and it's the materials that have been used underground. So even, like the safety lamps, they'll set authentic safety lamps. And the team on site, Dwayne Smith, has electrified them. So it means that now they work, obviously, as a normal light, but it's a safety. Paul Marden: But they are the original safety. Arantxa Garcia: They are the original safety. Paul Marden: Wowsers. And what about these styles? Arantxa Garcia: So, yes, I always like going for a hunt on the side. So basically the team took me to different rooms and we just found stuff, if you like. So they're like the pressure gauges, you know, we're gonna use them just to add, again, like, references to the site and the authenticity, of course. So you also find loads of tools that would have been used underground as well. Paul Marden: I would imagine that this has been a really enjoyable project for you. I can see it on your face, how much you've enjoyed it. Arantxa Garcia: It has. And I think for designers, sometimes there's projects that take a bit longer to emerge and you keep changing things because you just don't feel probably quite right. There's something. But with this one, it kind of. After the site visit, it was just. Paul Marden: I clicked immediately.Arantxa Garcia: It just clicked immediately. So we darkened the wall. So we've kind of given that sort of grey background just to kind of creating more of like a cosy and shrinking the space. Paul Marden: But you. It pops the orange. Arantxa Garcia: Exactly. And the orange is everywhere. So, like, we've also changed the lighting, so it's a lot warmer. So again, that hint of orange. Yeah, orange on the back, orange on the miners on here. And then it comes also from the products. So the identity is there, but without going fully corporate, if that makes sense. That's the colour that you remember, isn't it? You've just been on the ground. All our guides and miners wear the orange overalls and the sort of, like the blue jackets over it, whether it's a donkey jacket in the winter or then they wear the soft shells as well. So, yeah, it's all those details, like those hints to the experience that kind of are embedded in the design. And these are regional as well. The drums are regional, all the flatbeds. Arantxa Garcia:  So the team here took the metal sides off and then sort of like left the skeleton of the drum, varnished it. And then our shop fitters aren't here. They did all the sort of the cladding using reclaimed scaffolding boards. But the original Drums would have been made out of wood. Paul Marden: Beautiful. It's so tactile, isn't it? Arantxa Garcia:  It's tactile. Again, we're looking at the DNA all the time. And shops can be more than just shops. Shops can tell stories. You just connect with it in a very different way. And just having the time the team on site involved has been absolutely incredible. Like the sense of pride and belonging and provenance that this kind of has awakened, it's been great. It's your job done really as a designer. When you just feel like everyone owns it, that's your job, that's when you can walk away. Paul Marden: What an amazing testimonial for you and the work that everyone feels like that. Anya, lovely to meet you. Tell me, what was your involvement in the project? Anya Kirkby: So I mainly focused on product development. So we looked at where we could get inspiration from the site and how we could translate that really from the site experience into the shop experience as well. Paul Marden: Okay, so you're coming, you're experiencing what's going on and then looking to the outside world as to how you can source your products. Where do you go for the inspiration for the products? Anya Kirkby: Working with the team a lot. So Amy was a huge help on guiding us on what things would be very useful for visitors, what they really enjoyed when they were on site, what were their key take home messages that they experienced. And then working with Amy and Tracey as well to look at what products people like when they're in the shop anyway and how we can kind of marry those two up. Paul Marden: So what is it that people like when they come to Big Pit? Anya Kirkby: Well, unsurprisingly, the mine, they enjoy the mines, the mining experience. So that was just something that we already had in the shop. So we just expanded on that more if possible. But then we've also taken inspiration from signage. So they already had the original Big Pit signage and we looked at that and kind of again expanded on it. So then we've kind of expanded that to signage that you find in some of the other exhibits. So up in the showers, for example, in the canteen, signage, some of the original pieces from collections. We then translated that into products. So you'll see we've got the designs across mugs, original little metal signs, moved that across to prints, notebooks, postcards. Paul Marden: You've been developing a lot of the products yourself, so bringing that kind of the unifying feel to everything. Anya Kirkby: Yeah. So along with product development and making all the kind of the new things that we can have it's just bringing across the branding through the AC brand really strongly across everything. It's got such a strong message that we may as well have that on as many products as we possibly can do. Paul Marden: And how much of the stuff is actually locally sourced? Anya Kirkby: Oh, it's huge amounts. And the exciting thing is after speaking to Amy, the things that she needs to reorder are the local suppliers, which is so nice. So a lot of the confectionery that's locally sourced candles, soap, the coal figures, the wooden spoons, chocolate boxes, the biscuit boxes. So as much as possible. And then we've worked with local suppliers as well to do photography, to do some of the signage, to do the original signwriting in the shop as well. So beyond products, we've looked at the POS points like elements of the shop as well. So thankfully we've used as many local spires as we possibly can. Paul Marden: You've enjoyed this project, haven't you? Anya Kirkby: I absolutely loved it, yeah. It's fantastic to see it's absolutely amazing. Paul Marden: Yeah. Anya Kirkby: So yeah, it's really special. Paul Marden: And then from here you springboard on to the other seven sites. How do you, how do you come up with the ideas then? Anya Kirkby: Exactly the same process. So working with the teams to find out what it is that visitors absolutely love about their sites and bringing that into the shop experience. So again I get very lucky. I get to go around a lot museums and experience it. Paul Marden: It's a tough job, isn't it?Anya Kirkby: It's tricky. But basically finding out what they love and bringing that through the really things that visitors take home with them anyway and just making it into a product that they can actually physically take a piece of the museum home with them as well. Paul Marden: It's great because there are some pocket money items here because I take kids on school visits and it's a very expensive experience. You know, if they catch take a fiver with them, often they can't get anything with a fiver but they can walk in and they've got pencils, they've got rubbers and they'll walk out happy with those little bits. But at the same time you've got some beautiful stuff that the grown ups can come and pick up and really enjoy. Anya Kirkby: It's the same as any museum visitor. You kind of have to look at who's going to be visiting. It's all types of people that come and just gauging it from that as well. So having an offer for everyone that they can enjoy. Someone said to me once that children for the first time. It's often their first time having a transaction monetary wise. Is that a museum on a school trip? So it's just lovely to kind of have something for them to experience that as well. Paul Marden: Never thought of it like that. They're out on their own. They're not with mum and dad. So they've got the money themselves and they've got to make the decision. So we are at. I took some kids to the science museum last year. Anya Kirkby: Oh. Paul Marden: And the amount of time we took in the shop because of the indecision that they had. Anya Kirkby: It's the indecision decision and then the queue of all them having a five pound note and having all the change come back or not having quite enough. But I think it's such an important. If you can't do that in a museum, where can you do it? Paul Marden: Guy. Hi. Guy Veale: Hi. Paul Marden: I just wanted to talk to you a little bit about what was your part of the project? Guy Veale: I was sound designer for the soundscape which we can't hear when everyone's chatting. Paul Marden: I can hear some birds in the background. Is that. Guy Veale: Is that canaries? Living canaries. Not dead gas. Paul Marden:  Coal mine canary. Guy Veale: So I did a little bit of research sort of towards the end of the project after lots of stuff had been built in, when they decided that some low level sound would be a good part of the experience. And looking at the brief and the shape of the room, the acoustics, a lot of this new ducting that's gone in that was not then easy to put cables into. We had to go for a wireless solution. Paul Marden:  Okay. Guy Veale: As part of that I found a Swedish company that had a system that creates its own network which is like a weird dream because normally you've got to go the IT guys and then something goes wrong and there's some sort of address problems or. Bluetooth is not always reliable. This has been a revolution just in terms of. Guy Veale: Don't if you can see them. There's little. They look like light fixtures that are centrally over these panels. Paul Marden: Oh right. Guy Veale: And they're quite. Paul Marden: Oh. And so they're speaking speakers pointing down onto the panel to separate it. So what. What. The other kind of sound pictures that you're painting. We've got the canary. What else have you got? Guy Veale: So the whole idea is that you're trying to represent the industrial heritage of the site and have as many authentic sounds from the site as possible. Paul Marden: Right. Guy Veale: So we've reused some of the really high quality recordings that also feature at different parts of the site already. Paul Marden: Yep. Guy Veale: But then, also sourced about another 70 or 80 sound from the BBC archive. Paul Marden: Oh, wow. Guy Veale: Paid for. And so. But if you think about those sounds, they're quite punctuated and aggressive. You think of any industrial sound and like chipping away or different tipples working. You know, the idea is that you don't want to surprise someone that while they're shopping and leaning over next to a speaker and hearing. So it needed to be softened in some way. And you know, traditionally the way I've done work is music and sound design is using different textures and tonal design and like a drone, I suppose, is this as a sort of basis that can be moving and organic, not totally static? Paul Marden: Yeah. Guy Veale:  And the idea was to sort of try and include fragments of relevant songs using the male voice choir.Paul Marden:  Really.Guy Veale: And we tried several things and I looked at it and I realised that you might catch someone coming in for five minutes here and they catch a snippet and it's all well and good for them, but the staff and you've got to hear this eight hours a day, every day, you know, four weeks, a month, so forth. So even just one little identifiable recurring melody starts to get too much, even on quite a long five. Paul Marden: Oh, really? Guy Veale: And I found that it wasn't sustainable. So I, in the end, I ended up using the. Almost like the vocal warm ups and breaths of the choir artificially extended out so they're not breathing, just this constant low level, breathy sort of expulsion. I mean, if went quiet now, we'd hear it as the. As a backdrop and it's embedded with a few other little musical elements that just sort of try and soften and support. I think of it like the vowels of the track and then the consonants. Paul Marden: Or the industrial chipping noises and the harsher noises. Guy Veale: So they're harsher but they're there and they're a bit removed and reverberate and in the background. Paul Marden: But it's really interesting how you describe it in that kind of. Using the metaphor of the letters. Guy Veale: Yeah, that's what it felt like. Just trying to find something that was like a vocabulary of work that has to tick so many different boxes, including like a therapeutic retail experience. People leaving the site with a sense of well being. Also like summarising what they've been through, not sort of projecting them out the door with, you know, a completely new thing or somewhere that they haven't been through yet. So, you know, fair few things to try and fit in there and, you know, hopefully it works and we'll see how things are in a year's time. Paul Marden: Yeah. Cath, the last point I wanted touch on before we finish today is oh my God, how happy everybody was at that event yesterday. How positive the experience was for all of the team members. What was for you the big standout moment for the entire project? Catherine Pinkerton: I mean, there's so many, Paul. But I think for me it's an opportunity to see what can be achieved when people collaborate. And I think, you know, joining the museum three years ago is really collaborating with lots of different departments to achieve something as a team.Catherine Pinkerton: Teamwork is absolutely the key to kind of success and I think you can only achieve that by having that really product professional kind of embodiment with all of the collaborative teams to work together for the same goal. And I, I was really proud yesterday that it took a lot of work, but actually without a team of 40 people as well as the wider organisation, it would not have been, it was no mean feat, but it was certainly wasn't just down to one person saying this is my project because it was a team effort. Catherine Pinkerton: And I was so proud of everybody that was there to kind of thank them along the way to say, this is, we've done this and now onwards and upwards. Paul Marden: Yeah, absolutely. You should be so proud. It really was. Catherine Pinkerton: Thank you. Paul Marden:  It's a demonstration of what a museum gift shop experience can really be like when you work together like that, when you collaborate. So well done to all of you. It was such a lovely experience yesterday. Thank you for inviting me. Catherine Pinkerton: Thank you so much for coming, Paul. I appreciate it. Paul Marden: Before we go though, I always ask for a book recommendation from our guests. Now it would have bankrupted me to have asked everybody yesterday for book recommendations. So you have to take the responsibility of a recommendation on behalf of everybody. What have you got for me? Catherine Pinkerton: The secret for me is, you know, that that book seems to be. I always go back to that book very often and I think it's a key one for lots of areas. So that's definitely a takeaway for me. But the other one I'm reading at the moment called A Monk's Guide to Happiness. I'm not sure if you've had enough to read it. Yeah, it's a 21st century take on A Monk's Guide. It's written by Gelong Thubten and he had a very high powered job and he had a burnout and interestingly he changed his whole mindset in terms of what makes him happy and really making it quite basic. Right. Catherine Pinkerton: So it's a, it's a real eye opener in terms of just pulling things back sometimes, you know, at the end of the day, come on, let's just live life and be happy but, you know, not stress out about things. I'm quite easy to do that. So this is very much a. Just breathe, Kath, get through it. But it's a good one. If you want to just strip it back and just kind of understanding the basics of being happy, then, yeah, he's great. Paul Marden: Oh, Cath, that's a great recommendation. If you go over to Bluesky and repost the show message that Wenalyn put out and say, I want Kath's book, then the first person that does that will get a copy of the book sent to them. Kath, it was absolutely delightful. I enjoyed my day wandering around Big Pit yesterday no end. Given that half my family is from the valleys and most of them were miners, I feel like I should have done this a very long time ago. But it was lovely. And to enjoy the experience of the celebration that you had yesterday, it was a real privilege. So thank you. Catherine Pinkerton: Oh, huge privilege to have you there. Paul. Thank you so much. I'm really appreciative. Did you purchase? Paul Marden: I did purchase on my way out. Catherine Pinkerton: Yay. Great, great, great.Paul Marden: Deal. Catherine Pinkerton: Deal. Thank you so much. Paul Marden: So after my trip 90 metres down to the bottom of the mine shaft, where I of course couldn't take microphones, I'm now back up on the surface, microphones back in hand and enjoying myself, wandering around currently in the winding house, which is where all the machinery is for lifting the cages that 90 metres down to the bottom of the pit head. I've had an amazing day here at Big Pit. It's been so interesting to see this museum and to talk to many of the amazing staff that have taken part in this big project to redesign their gift shops. Highly recommend a day trip to Big Pit. Really has been very enjoyable, if for no other reason, to see that amazing new gift shop experience. Paul Marden: Now, as always, if you'd like a copy of Catherine's book, head over to Blue sky and repost the show notice that Wenalyn will post out and say, I want a copy of Catherine's book and the first person to do that will get that copy sent over to them. So all that remains for me to say is thank you to Catherine for inviting me here to Big Pit today. And I'll see you again soon. Take care. Bye Bye. Paul Marden: Thanks for listening to Skip the Queue. If you've enjoyed this podcast, please leave us a five star review. It really helps others to find us. Skip The Queue is brought to you by Rubber Cheese, a digital agency that builds remarkable systems and websites for attractions that helps them to increase their visitor numbers. You can find show notes and transcripts from this episode and more over on our website, skipthequeue fm.  The 2024 Visitor Attraction Website Survey is now LIVE! Dive into groundbreaking benchmarks for the industryGain a better understanding of how to achieve the highest conversion ratesExplore the "why" behind visitor attraction site performanceLearn the impact of website optimisation and visitor engagement on conversion ratesUncover key steps to enhance user experience for greater conversionsDownload the 2024 Rubber Cheese Visitor Attraction Website Survey Report

Lay of The Land
#208: Sonia Winner (Cleveland Museum of Natural History) - $150m Centennial Transformation

Lay of The Land

Play Episode Listen Later May 1, 2025 61:14


Sonia Winner is the CEO of the Cleveland Museum of Natural History. In July 2018, she became the 10th director of the Museum in its more than 100-year history, dating back to 1920. Since then, she has spearheaded a $150 million reinvention of the institution—reimagining its campus and exhibits to highlight the interconnectedness of life on Earth.Under her leadership, the Museum continues its century-long legacy as one of the nation's top natural history institutions, stewarding over 12,000 acres of protected ecosystems and housing more than 5 million artifacts and specimens. It is supported by a nearly 60-member Board of Directors, 140 staff members, and approximately $282 million in assets.Before joining CMNH, Sonia built an impressive career in higher education and philanthropy. At Columbia University, she led record-breaking fundraising efforts, helping to secure $6.1 billion for the university. Prior to that, she held leadership roles at Case Western Reserve University, serving as associate dean of both the Weatherhead School of Management and the School of Law. A lawyer by training, she also served as Director of the Cleveland-Marshall College of Law at Cleveland State University.This was an amazing conversation! Sonia's passion for this work shines through as we explore the transformative power of museums, cultivating childhood curiosity, the Museum's rich history and legacy, her personal journey to leading a major cultural institution, the ambitious centennial project aimed at revitalizing the museum experience, the overall business of museums, and so much more.00:00:00 – The Magic of Museums and Childhood Curiosity  00:06:59 – Personal Reflections on Museums and Nature  00:09:07 – Sonia's Journey to the Museum Leadership  00:16:42 – Understanding the Cleveland Museum of Natural History  00:17:02 – The Museum's Legacy and Community Impact  00:19:56 – Honoring History While Embracing Change  00:25:50 – The Centennial Project and Its Vision  00:31:52 – The Business of Museums: Challenges and Opportunities  00:35:15 – Balancing Accessibility and Sustainability in Museums  00:36:28 – Creating Memorable Visitor Experiences  00:37:38 – Dinosaurs: The Gateway to Natural History  00:40:45 – The Role of Museums in Scientific Literacy  00:45:22 – Trust in Museums: A Reflection of Society  00:47:41 – Understanding the Value of Local Museums  00:50:04 – Personal Stories and the Impact of Museums  00:52:03 – The Future of Museums: Programming and Community Engagement  00:53:13 – Leadership Lessons in the Museum Sector  00:56:43 – Women in Leadership: Challenges and Opportunities  00:57:27 – Hidden Gem -----LINKS:https://www.cmnh.org/https://www.linkedin.com/in/sonia-winner-2699123/-----SPONSOR:Roundstone InsuranceRoundstone Insurance is proud to sponsor Lay of The Land. Founder and CEO, Michael Schroeder, has committed full-year support for the podcast, recognizing its alignment with the company's passion for entrepreneurship, innovation, and community leadership.Headquartered in Rocky River, Ohio, Roundstone was founded in 2005 with a vision to deliver better healthcare outcomes at a more affordable cost. To bring that vision to life, the company pioneered the group medical captive model — a self-funded health insurance solution that provides small and mid-sized businesses with greater control and significant savings.Over the past two decades, Roundstone has grown rapidly, creating nearly 200 jobs in Northeast Ohio. The company works closely with employers and benefits advisors to navigate the complexities of commercial health insurance and build custom plans that prioritize employee well-being over shareholder returns. By focusing on aligned incentives and better health outcomes, Roundstone is helping businesses save thousands in Per Employee Per Year healthcare costs.Roundstone Insurance — Built for entrepreneurs. Backed by innovation. Committed to Cleveland.-----Stay up to date by signing up for Lay of The Land's weekly newsletter — sign up here.Past guests include Justin Bibb (Mayor of Cleveland), Pat Conway (Great Lakes Brewing), Steve Potash (OverDrive), Umberto P. Fedeli (The Fedeli Group), Lila Mills (Signal Cleveland), Stewart Kohl (The Riverside Company), Mitch Kroll (Findaway — Acquired by Spotify), and over 200 other Cleveland Entrepreneurs.Connect with Jeffrey Stern on LinkedIn — https://www.linkedin.com/in/jeffreypstern/Follow Lay of The Land on X @podlayofthelandhttps://www.jeffreys.page/

Modern Healthcare’s Healthcare Insider Podcast
The pharmacy as a driver of health system growth

Modern Healthcare’s Healthcare Insider Podcast

Play Episode Listen Later May 1, 2025 8:28


Hospitals today face rising drug costs, workforce shortages, supply chain disruptions and tightening reimbursement, making financial sustainability increasingly difficult to achieve. In this episode of Healthcare Insider, Cardinal Health's Mike Brown, R.Ph, vice president of managed services, and Michelle Dalton, PharmD, regional director of account management and operations, discuss how a strategic approach to pharmacy management can help hospitals of all sizes reduce costs, optimize operations and unlock new revenue streams. They also share how one Southeastern health system kept $3 million in clinical savings in one year by transforming pharmacy operations. Listen to learn how your organization can tap into the pharmacy's full potential to drive financial resilience and growth across your system.

Coach Code Podcast
#672: Building Profitable Real Estate Teams with Tina Caul

Coach Code Podcast

Play Episode Listen Later Apr 29, 2025 48:16 Transcription Available


Episode Overview In this episode, John Kitchens sits down with real estate leader and coach Tina Caul for a powerful conversation about personal evolution, leadership development, building high-performing teams, and navigating today's noisy world. Tina shares her journey toward inner peace, her strategy for creating a sustainable team model, and how redefining leadership through authenticity and accountability is the new path to real impact. Key Topics Covered Taming Information Overload How consumption of information has skyrocketed from 10% to 80% of waking hours since 1910. Why constant content consumption kills creativity, joy, and self-awareness. Strategies for reclaiming peace and focusing your mind in an overstimulated world. Building Sustainable Teams How Tina's team evolved from nearly 70 agents down to a tighter, more profitable 40-agent model. Why bigger isn't better—and how core values and standards drive real growth. The "team-rich brokerage" model: the next evolution in real estate business structures. Core Values and Culture First How to hire, coach, and fire based on alignment with core values. Why leading with kindness—not niceness—builds a culture of accountability and growth. The “inner circle” concept and how to evaluate your top people using equity buckets. Leadership Through Vulnerability and Real Conversations Why feedback needs to be reframed as “developmental conversations.” How strong leadership is built by addressing hard truths with kindness and permission. The power of leading yourself first before leading others. Let Them: The Art of Letting Go of Control Tina's insights on Mel Robbins' “Let Them” philosophy. How letting go of the need to control leads to more peace, better leadership, and healthier relationships. Applying the “let them” concept to team dynamics, client management, and personal growth. Financial Sustainability for Teams Why many team leaders are running in the red—and how to fix it. How Tina maintains a 20–25% profitability margin while providing world-class support. Open P&L leadership: showing your agents the true costs behind success. Mindset Over Skillset Why success is 80% mental and only 20% tactical. How investing in emotional resilience is the true differentiator for long-term winners. The ripple effects of mastering personal development before chasing external growth. Evolving Beyond Ego to Impact Shifting from needing to be right to achieving the right outcomes. How personal growth naturally drives business growth. Why intentional leadership and aligned collaboration are the keys to thriving in the next decade. Resources Mentioned Let Them by Mel Robbins Predictable Success by Les McKeown Simple Numbers, Straight Talk, Big Profits by Greg Crabtree The Four Agreements by Don Miguel Ruiz Working Genius Assessment (Patrick Lencioni) Equity Buckets Exercise (from Choose Your Enemies Wisely by Patrick Bet-David)   "Leadership is showing up vulnerable, real, and ready to make the hard decisions—not for your ego, but for the outcome." — John Kitchens   Connect with Us: Instagram: @johnkitchenscoach LinkedIn: @johnkitchenscoach Facebook: @johnkitchenscoach   If you enjoyed this episode, be sure to subscribe and leave a review. Stay tuned for more insights and strategies from the top minds. See you next time!

iGaming Daily
Ep 504: Will Betting Brands Get Benched By Football's New Regulator?

iGaming Daily

Play Episode Listen Later Apr 29, 2025 19:44


We're talking football on today's episode of iGaming Daily, sponsored by Optimove, as the SBC News team (joined by former Editor Ted Menmuir) discuss UK football governance, with the appointment of a new football regulator. Viktor Kayed is once again in the host's chair for this episode, as he's joined by the two Teds. Ted Orme-Claye, SBC News Editor, and Ted Menmuir, SBC Media's Editor-at-large. The three discuss the establishment of the independent football regulator in the UK and its potential implications, particularly on the gambling industry. Viktor and the Teds touch on the primary responsibilities of the IFR, what initially brought on the discussion, the potential knock-on effects to the gambling industry, the possibility of the IFR targeting betting sponsorships, public outcry regarding the prevalence of gambling sponsorships, the possibility of a standardised sponsorship ban across all leagues and the relationship between the IFR and the UKGC. Host: Viktor KayedGuest: Ted Menmuir, Ted Orme-ClayeProducer: Anaya McDonaldEditor: Scott FultoniGaming Daily is also now on TikTok. Make sure to follow us at iGaming Daily Podcast (@igaming_daily_podcast) | TikTok for bite-size clips from your favourite podcast. Finally, remember to check out Optimove at https://hubs.la/Q02gLC5L0 or go to Optimove.com/sbc to get your first month free when buying the industry's leading customer-loyalty service. 

What the Nell!?
EPISODE 160: Financial Sustainability Starts Here: Budgeting, Debt & the Real Meaning of "Pay Yourself First" with Fred Faylona (The EcoPreneur's Edge)

What the Nell!?

Play Episode Listen Later Apr 29, 2025 35:12


What does it really mean to be financially sustainable—and how do you actually start? In this special EcoPreneur's Edge edition of the What The Nell!? Podcast, my co-host Mikee and I welcome financial advisor and tech guru Fred Faylona to unpack the real tools, mindsets, and money moves that lead to long-term financial freedom. From breaking the paycheck-to-paycheck cycle to smart debt strategies and finding the confidence to build wealth your way, this episode offers practical advice for anyone feeling stuck or overwhelmed. Fred explains why your relationship with money matters more than you think, how to leverage budgeting as a form of empowerment, and what every entrepreneur or professional should know about financial planning. Whether you're a seasoned business owner or just starting your career, there's something in here for you. Connect with Fred: Call: 717-364-9593 Facebook: https://www.facebook.com/fredfaylona Instagram: https://www.instagram.com/fredfaylona/ CONNECT WITH MIKEE: https://linktr.ee/Metromikee?fbclid=IwY2xjawElovdleHRuA2FlbQIxMAABHai92-qRTCtEdJoMFbygQS9wCZFwucuhEP-f8N6l8yBGp5GvPwt66f1T_A_aem_djwcfRMBzKyHAU9Xt6Bnug Connect with us: What the Nell!? Podcast Website Join the What the Nell!? Podcast Facebook group HERE! Grab a copy of Nell's #1 Bestseller, Curvature of the Career, HERE! Connect with Nell on Social Media: Facebook Instagram Produced by enTICEing Media, LLC  

The Bootstrapped Founder
385: The Balancing Act: Free Trials, Value Demonstration, and Business Sustainability

The Bootstrapped Founder

Play Episode Listen Later Apr 11, 2025 15:33 Transcription Available


Just how much of your service should a trial user be allowed to "try"? When it costs you real money to supply your product, when and how do you apply limits so that people have to upgrade?That's my challenge this week, and I'll share a concrete example from my journey with Podscan.The blog post: https://thebootstrappedfounder.com/the-balancing-act-free-trials-value-demonstration-and-business-sustainability/ The podcast episode: https://tbf.fm/episodes/385-the-balancing-act-free-trials-value-demonstration-and-business-sustainability Check out Podscan, the Podcast database that transcribes every podcast episode out there minutes after it gets released: https://podscan.fmSend me a voicemail on Podline: https://podline.fm/arvidYou'll find my weekly article on my blog: https://thebootstrappedfounder.comPodcast: https://thebootstrappedfounder.com/podcastNewsletter: https://thebootstrappedfounder.com/newsletterMy book Zero to Sold: https://zerotosold.com/My book The Embedded Entrepreneur: https://embeddedentrepreneur.com/My course Find Your Following: https://findyourfollowing.comHere are a few tools I use. Using my affiliate links will support my work at no additional cost to you.- Notion (which I use to organize, write, coordinate, and archive my podcast + newsletter): https://affiliate.notion.so/465mv1536drx- Riverside.fm (that's what I recorded this episode with): https://riverside.fm/?via=arvid- TweetHunter (for speedy scheduling and writing Tweets): http://tweethunter.io/?via=arvid- HypeFury (for massive Twitter analytics and scheduling): https://hypefury.com/?via=arvid60- AudioPen (for taking voice notes and getting amazing summaries): https://audiopen.ai/?aff=PXErZ- Descript (for word-based video editing, subtitles, and clips): https://www.descript.com/?lmref=3cf39Q- ConvertKit (for email lists, newsletters, even finding sponsors): https://convertkit.com?lmref=bN9CZw

The Offstage Mic
Major Gifts ≠ Financial Sustainability: Why Monthly Giving Is the Game-Changer for your Arts Organization

The Offstage Mic

Play Episode Listen Later Apr 8, 2025 38:51


One of the biggest mistakes arts organizations make is over relying on major donors. In this penultimate episode of the season, Aubrey Bergauer talks with Dana Snyder—author of The Monthly Giving Mastermind—about why major gifts alone won't save your organization's financial future. Together, they explore how a strong monthly giving program isn't just smart strategy; it's sustainable, reliable, and rooted in digital marketing best practices.Learn how moving just 2% more charitable donations to monthly giving could unlock $9 billion in recurring revenue. Discover why recurring donors give 42% more per year, and how to build a donor pipeline that leads to more major gifts—not fewer. If you're tired of chasing one-time checks and ready to grow real stability, this episode is a must-listen.What You'll Learn:Why over-relying on major donors puts your organization at riskThe $9 billion opportunity in recurring givingHow to launch and grow a thriving monthly giving programWhy digital marketing skills are key to donor retentionHow to move monthly donors into major givingThe Offstage Mic is made possible by Artelize: their Audience Retention Dashboard is the one-stop place to access your audience data across every important metric. And also by Annual Fund Toolkit: they've built a support system to help grow your donor community and major gift pipeline.

Renew Church Leaders' Podcast
Creating Networks to Provide Synergy and Mentoring (feat. John Bliffen)

Renew Church Leaders' Podcast

Play Episode Listen Later Apr 1, 2025 60:56


Interested in more content from RENEW? Sign up for our newsletter: https://renew.org/resources/newsletter-sign-up/  Today's episode will help us understand the importance of mentorship, teamwork, and strategic networking in planting Hispanic churches. It will also help us explore biblical examples and practical strategies to overcome unique challenges in these communities. Bilingual Workshop on Mentoring and Networking in Ministry   Key Takeaways  00:00 Welcome and Introduction 00:23 Bilingual Workshop Format 02:28 Biblical Examples of Teamwork and Mentoring 05:51 Paul's Relationships and Mentoring in Romans 16 08:20 Priscilla and Aquila: Tentmakers and Mentors 12:02 Paul's Networking and Mentoring Strategy 24:15 Latino Christian Movement's Mission and Vision 26:36 Importance of Networks and Regional Mentors 28:41 Interactive Discussion on Networks 33:50 Challenges in Hispanic Church Planting 34:12 Financial Sustainability and Fundraising 34:47 Cultural Differences in Giving 35:02 Extended Support for Hispanic Churches 35:29 Role of Latino Pastors 36:41 Success Stories in Church Planting 37:19 Diverse Hispanic Cultures 38:35 Bilingual and Multigenerational Challenges 39:29 Partnerships with Anglo Churches 42:50 Personal Experiences and Testimonies 45:05 Addressing the Needs of the Hispanic Community 53:55 Long-term Integration and Cultural Identity 59:24 Final Thoughts and Prayer See below for a longer description:  In this episode, John Bliffin, director of the Latino Christian Movement, leads a bilingual workshop on mentoring, teamwork, and networking for church planting in Hispanic communities. He shares insights from his 38 years as a missionary, diving into biblical examples of mentorship, such as the relationships in Romans 16 and Acts 18. John explores the importance of mentorship in Paul's ministry and the principle of 2 Timothy 2:2, emphasizing the necessity of passing on teachings to others. He also discusses the Latino Christian Movement's vision of building networks of Hispanic churches across the U.S. and highlights the unique challenges, including finances, cultural diversity, and bilingual needs. The episode concludes with practical strategies for overcoming these challenges, along with testimonies and reflections on fostering cultural integration in church planting efforts.

HLTH Matters
AI @ HLTH : Navigating Financial Sustainability in Healthcare with Lumeris

HLTH Matters

Play Episode Listen Later Feb 6, 2025 32:59


In this conversation, Dr. David Carmouche discusses the critical transition from fee-for-service to value-based care in the healthcare industry, emphasizing the role of AI in enhancing primary care and improving patient outcomes. He highlights the financial pressures on health systems and the importance of aligning incentives to achieve sustainability. The discussion also covers the innovative solutions offered by Lumeris and the transformative potential of AI in automating care processes and improving patient engagement. Finally, Dr. Carmouche addresses the need for regulatory guardrails as AI becomes more integrated into healthcare delivery.In this episode , they discuss:The shift from fee-for-service to value-based care is essential for financial sustainability.AI is poised to transform primary care delivery and patient engagement.Healthcare costs have been deemed unsustainable for decades, necessitating change.Aligning incentives is crucial for improving patient outcomes in healthcare.Lumeris has a decade-long history of partnering with health systems for value-based care.AI can automate and standardize care processes, enhancing efficiency.Data availability and interoperability are key to successful value-based care models.Generative AI can proactively engage patients and improve care delivery.Training clinicians to effectively use AI is vital for its successful integration.Regulatory guardrails will be necessary as AI becomes more prevalent in healthcare.A little about Dr David Carmouche: David Carmouche, MD, is the Executive Vice President & Chief Clinical Transformation Officer at Lumeris. Dr. Carmouche is a visionary leader in transformational healthcare delivery, with a unique blend of provider, payer, retail, and integrated delivery network leadership experience.Prior to joining Lumeris, Dr. Carmouche served as Walmart's Senior Vice President of Healthcare Delivery, where he led the fleet of Walmart Health centers, Walmart Health Virtual Care, a value-based care partnership with Optum, and Walmart's work to address Social Determinants of Health. Dr. Carmouche has also held significant leadership roles with Ochsner Health, the largest nonprofit academic healthcare system in the Gulf South, and Blue Cross Blue Shield of Louisiana, where he introduced the company's first value-based care contracts. Earlier in his career, he built and led a multidisciplinary internal medicine and preventive cardiology practice.Dr. Carmouche attended Tulane University and LSU Medical School in New Orleans. Board-certified in Internal Medicine, he completed his residency at the University of Alabama at Birmingham, where he later served as Chief Resident. He serves as President of the Board of the Consortium for Southeastern Healthcare Quality and on the advisory board at Stellar Health. He has served on the board of the National Association of Accountable Care Organizations.

Intended Consequences
Municipal Financial Sustainability

Intended Consequences

Play Episode Listen Later Feb 6, 2025 25:22


The StrategyCorp Municipal Chief Administrative Officer Survey 2024 highlighted that municipal finance is a top area of concern. The report noted that “many CAOs spoke of financial challenges not just in terms of the gaps and shortfalls they are trying to fill, notably with respect to infrastructure, but in the context of affordability for residents.” Two StrategyCorp Senior Advisors, Michael Fenn and Tony Haddad, join the podcast to talk about the state of municipal financial sustainability in Ontario. They provide their insight on the financial challenges municipalities face and the importance of financial planning to navigate uncertain times. Tony and Michael also discuss ways senior levels of government can help alleviate some of the financial pressures municipalities are dealing with.

La Plata Ward 4 Update
La Plata Financial Sustainability

La Plata Ward 4 Update

Play Episode Listen Later Jan 28, 2025 15:39


This is the next episode in a series of podcasts and videos about La Plata's budget, which aims to provide transparency and information as the Town Council prepares the FY 2026 budget.This episode is based on work by Strong Towns's priority campaign – Transparent Local Accounting - “Local government should be the place where residents collectively shape their cities. But to do that, you need clear, accurate, accessible information about your local finances. Local governments must be properly funded, but your money must also be properly stewarded.” YouTube LinkSources:Strong Towns Transparent Local AccountingParsing Through Your Local Budget to Find Some Real AnswersStrong Towns Financial  Action Guide La Plata Calendar for Fiscal Year (FY) 2026 Budget

The Business Of School - Brought To You By Cole Connect
Financial Sustainability for Schools

The Business Of School - Brought To You By Cole Connect

Play Episode Listen Later Jan 14, 2025 18:40


We talk with John Somerset about schools being financially sustainable and what challenges they face today. We also dive into what the future may hold for school finance and the new strategies we will see implemented.

The Creator Spotlight Podcast
Ep. 41: How a journalist becomes an entrepreneur ft. Lindsey Stanberry

The Creator Spotlight Podcast

Play Episode Listen Later Jan 9, 2025 57:40


This week Francis Zierer speaks with Lindsey Stanberry, creator of The Purse, a newsletter focused on money, motherhood, work, and relationships. Lindsay shares her journey from working in corporate media to becoming an independent creator/entrepreneur.The Purse: https://thepurse.substack.com/00:00 Introducing Lindsey and The Purse 01:25 Transitioning from Corporate to Independent Creation 06:16 Developing a Blog into a Sustainable Brand 09:30 The Biggest Detriment to Journalists in Media 14:26 Defining Identity: Creator, Journalist, or Entrepreneur? 19:44 The Value of Collaboration and Partnership in Entrepreneurship 24:43 Choosing Your Niche for a Content Franchise 30:54 Growing an Organic Newsletter Audience 32:14 The Challenge of Paid Subscriptions 35:22 Fostering a Community Through Events 38:18 Creator's Concern of Financial Sustainability 42:24 The Evolution of the Newsletter Format 45:05 The Value of Transparency and Trust as a Creator 47:08 The Value of Quality Writing Amongst Abundant Free Content 54:29 Take Yourself Seriously

The Meat Mafia Podcast
Reviving Local Food Through Fire, Simplicity, and Tradition w/ Jesse Griffiths | MMP #379

The Meat Mafia Podcast

Play Episode Listen Later Dec 30, 2024 88:32


Jesse Griffiths is a celebrated chef, hunter, and storyteller reshaping the culinary landscape of Texas. As the visionary behind Dai Due, a restaurant that champions sustainable, locally sourced, and seasonally inspired cooking, Jesse has mastered the art of connecting people to their food. With a deep respect for nature and tradition, he's also an author and educator who inspires others to embrace the beauty of wild game, foraging, and the flavors of Texas. In this episode, we sit down with Jesse Griffiths, the culinary mind behind Dai Due. Jesse takes us on a journey from his early days as a supper club pioneer to running a restaurant that's a beacon for sustainability and authenticity in Austin's food scene. We dive into his passion for hunting, his respect for nature's ingredients, and how he's inspiring a new generation to reconnect with their food. Whether it's rendering beef tallow for fries or crafting the perfect peach pie with lard, Jesse's insights will make you rethink what it means to eat well. What we cover:- Dai Due's Origins: From supper club to Austin culinary landmark.- Building menus around seasonal, local ingredients.- Grass-fed beef and beef tallow resurgence. - How European simplicity and respect for ingredients shaped Jesse's approach - Overcoming hurdles to create a transparent and healthy kitchen. Timestamps:(00:00) Evolution of Dai Due Restaurant(14:25) Culinary Journey and Italian Inspiration(24:44) Revolutionizing Food Sourcing and Education(33:50) Culinary Traditions and Ingredients(48:04) Financial Sustainability and Culinary Transparency(55:11) Local Food Sourcing and Humility(59:06) Mutual Inspiration Among Austin Chefs(01:04:51) Hunting Influence on Dai Due(01:15:37) Influences and Future Culinary Concepts(01:27:25) Salt and Time's Departure and Evolution*** LINKS***Check out our Newsletter - Food for Thought - to dramatically improve your health this year!Join The Meat Mafia community Telegram group for daily conversations to keep up with what's happening between episodes of the show.Connect with Jesse:InstagramDai DueJesse's BooksConnect with Brett:InstagramXConnect with Harry:InstagramXConnect with Meat Mafia:Instagram - Meat MafiaX - Meat MafiaYouTube - Meat MafiaConnect with Noble Protein:Website - Noble ProteinX - Noble ProteinInstagram - Noble ProteinAFFILIATESLMNT - Electrolyte salts to supplement minerals on low-carb dietThe Carnivore Bar - Use Code 'MEATMAFIA' for 10% OFF - Delicious & convenient Pemmican BarPerennial Pastures - Use CODE 'MEATMAFIA' 10% OFF - Regeneratively raised, grass-fed & grass-finished beef from California & MontanaFarrow Skincare - Use CODE 'MEATMAFIA' at checkout for 20% OFFHeart & Soil - CODE ‘MEATMAFIA' for 10% OFF - enhanced nutrition to replace daily vitamins!Carnivore Snax - Use CODE 'MEATMAFIA' Crispy, airy meat chips that melt in your mouth. Regeneratively raised in the USA.Pluck Seasoning - 15% OFF - Nutrient-dense seasoning with INSANE flavor! Use CODE: MEATMAFIAWe Feed Raw 25% OFF your first order - ancestrally consistent food for your dog! Use CODE 'MEATMAFIA'Fond Bone Broth - 15% OFF - REAL bone broth with HIGH-QUALITY ingredients! It's a daily product for us! Use CODE: MAFIAMaui Nui- 15% OFF. Use CODE: MEATMAFIA

Silicon Slopes | The Entrepreneur Capital of the World
The Light In Us & Heare Co-Founder Mike Allen

Silicon Slopes | The Entrepreneur Capital of the World

Play Episode Listen Later Dec 18, 2024 45:26


In this episode, we dive deep into the transformative work of "The Light in Us" and the "HEARE Brotherhood" with our special guest. Discover how these initiatives are creating spaces for deeper connection, vulnerability, and personal growth through retreats and community-building activities.00:00 - Introduction00:14 - The Light in Us: Origins and Purpose00:57 - The Power of Intentional Community Building01:29 - Applying Branding Principles to Personal and Family Life02:00 - Exploring Men's Retreats03:03 - The Evolution Project and Brian Hurd's Influence04:06 - Creating the First Men's Retreat05:09 - The Birth of HEARE Brotherhood06:25 - Curating Retreat Groups07:36 - The Light in Us: Faith-Centered Retreats08:04 - Integrating Mindfulness and Spirituality09:07 - Personal Journey and Need for Deeper Connection10:10 - Christ-Centered Yoga and Spiritual Practices11:27 - Defining Family Values and Purpose13:01 - Retreat Formats and Activities14:01 - Making Retreats Accessible and Affordable15:44 - Locations and Unique Retreat Experiences18:30 - Challenges in Building HEARE Brotherhood19:41 - Managing Online Community Growth22:06 - Financial Sustainability and Business Models25:25 - Subscription Models and Community Offerings28:02 - Global Reach and Community Impact34:42 - Mental Health and Vulnerability in Men40:25 - Naming the Initiatives: HEARE and The Light in Us42:01 - How to Get InvolvedIf you enjoyed this video and want to support us please leave a LIKE, write a comment on this video and Share it with your friends. Subscribe to our channel on YouTube and click the icon for notifications when we add a new video. Let us know in the comments if you have any questions. Our website: https://www.siliconslopes.comShow Links: https://hearebros.comhttps://www.thelightinus.orgSocial:Twitter - https://twitter.com/siliconslopesInstagram - https://www.instagram.com/siliconslopes/LinkedIn - https://www.linkedin.com/company/silicon-slopes/YouTube - https://www.youtube.com/channel/UC8aEtQ1KJrWhJ3C2JnzXysw

The Wonkhe Show - the higher education podcast
Financial sustainability, cold spots, student housing

The Wonkhe Show - the higher education podcast

Play Episode Listen Later Nov 21, 2024 50:18


This week on the podcast the sector's financial woes continue - just how bad is it and are regulators on top of the problem? Plus there's a new report out on subject cold spots, and student housing is back in the news.With Gavan Conlon, leader of the Education and Labour Market teams at London Economics, Sally Burtonshaw, Director of the Education Practice at Public First, James Coe, Associate Editor at Wonkhe, Mike Ratcliffe, Academic Registrar at City St George's University of London, and presented by Mark Leach, Editor-in-Chief at Wonkhe.Do we need a league table of scholars produced by Silicon Valley?There are cold spots in arts, humanities, and social sciences provisionIs it reasonable to expect higher education institutions to be more business-like?Governing bodies need to prepare and plan now for a different futureVAT is not always the barrier to shared services that it is thought to beUniversities need a plan to manage future HE provision. So does the governmentThe regulator does not have a handle on the financial state of English higher education Hosted on Acast. See acast.com/privacy for more information.

Sports Management Podcast
#175 Niall Couper - CEO, Fair Game UK

Sports Management Podcast

Play Episode Listen Later Nov 18, 2024 39:48


Welcome to episode 175 of Sports Management Podcast. Niall Couper is the CEO of Fair Game. Fair Game is a fast-growing band of clubs campaigning to improve football governance. We spoke about: Fair Game and its partners Good governance in football If Niall considers himself an activist His three books Inventing the term “Sports Washing” How clubs got affected by the pandemic Football clubs facing extinction His unhealthy love for 90s indie music. And much more! Follow Sports Management Podcast on social media Instagram Twitter LinkedIn YouTube www.sportsmanagementpodcast.com

Inside the Techosystem
EP 35 - Empowering HealthTech in Africa: The Role of Government Partnerships w/ Zillah Waminaje

Inside the Techosystem

Play Episode Listen Later Nov 13, 2024 52:35


In this episode, we sit down with Zillah Waminaje, a health technology expert, to discuss her journey in the health tech sector, the integration of technology with healthcare, and the innovations transforming health product access in Africa. Zillah shares insights on the challenges and opportunities within the health tech landscape, emphasizing the importance of partnerships and regulatory frameworks in driving impactful solutions. You can reach Zillah and Salient Advisory at: https://www.linkedin.com/in/zillahywaminaje/ https://x.com/salientadvisory/ https://www.salientadvisory.com/ Follow us: X (Twitter): https://x.com/insidethetechos/ Instagram: https://www.instagram.com/insidethetechos You can subscribe to our newsletter at https://insidethetechosystem.kit.com/ Show Notes & Resources (00:00) - Introduction to Health Tech and Its Integration with Healthcare (02:58) - Zila Waminage: A Journey in Health Technology (05:54) - Impactful Health Initiatives During COVID-19 (09:07) - Understanding Health Tech Innovations (11:58) - The Interconnectedness of Health Tech and Healthcare (14:48) - Challenges and Opportunities in Health Tech (18:02) - Salient Advisory: Bridging Innovators and Governments (26:32) - Overview of Health Product Access in Africa (30:17) - Innovators in Health Supply Chain (36:41) - Government Partnerships and Bureaucracy (43:32) - Financial Sustainability for Health Startups (46:49) - Future of Health Tech Innovations

Sustainability Now - exploring technologies and paradigms to shape a world that works
Empowering Nonprofits - How Better Giving is Revolutionizing Financial Sustainability 1

Sustainability Now - exploring technologies and paradigms to shape a world that works

Play Episode Listen Later Nov 9, 2024 53:27


Founder and Executive Director of Better Giving, Chauncey St. John's innovative platform is transforming the nonprofit landscape. With a free, all-in-one solution for fundraising, savings, and investment, Better Giving is helping nonprofits globally to streamline their operations and enhance financial sustainability. With more than $6 million raised for over 180 nonprofits, Chauncey shares how Better Giving is reducing administrative burdens and enabling organizations of all sizes to thrive. Better Giving's model, allows nonprofits to accept donations in multiple forms—from traditional payments to cryptocurrency and stock donations—opening doors to a broader range of affluent donors. The platform's approach also democratizes access to high-yield savings and managed investment funds, creating a long-term financial strategy for organizations. By providing a seamless, no-cost fundraising service, Better Giving empowers even the smallest nonprofits to compete on a global stage. Chauncey shares insights into the importance of financial self-sufficiency for nonprofits and how Better Giving simplifies the traditionally complex world of fund management. He explains the revolutionary potential of allowing nonprofits to grow their funds through investments, thus shifting the typical cycle of constant fundraising into one of strategic financial planning. As we wrap up, Chauncey reflects on the long-term vision of Better Giving, including the role of blockchain technology and the future possibilities of integrating cryptocurrency donations in ways that could reshape how charities manage and grow their resources. This episode is a must-listen for anyone interested in the intersection of innovation, technology, and philanthropy.  Join us to discover how Better Giving is not just changing the way nonprofits raise money, but how it's creating a pathway to financial autonomy. Links and other resources related to this interview: https://www.sustainabilitynow.global/2024/11/09/084-empowering-nonprofits-how-better-giving-is-revolutionizing-financial-sustainability/ #FinancialSustainability #NonprofitInnovation #BetterGiving #podcast #FundraisingSolutions #CryptoDonations #PhilanthropyTech #NonprofitLeadership #FinancialAutonomy #BlockchainForGood #CharitableGiving

WTAQ Ag on Demand
Report: Financial institutions needs to be involved in financial sustainability

WTAQ Ag on Demand

Play Episode Listen Later Oct 7, 2024 1:01


See omnystudio.com/listener for privacy information.

WTAQ Ag on Demand
Report: Financial sustainability talking point at Climate Week NYC

WTAQ Ag on Demand

Play Episode Listen Later Oct 7, 2024 2:00


See omnystudio.com/listener for privacy information.

Bitch Slap  ...The Accelerated Path to Peace!
717 - Business Lessons from the Restaurant Industry: Tom Rutledge on Optimizing for Heart-Centered Online Entrepreneurs

Bitch Slap ...The Accelerated Path to Peace!

Play Episode Listen Later Aug 14, 2024 80:33


In this episode, I interview Tom Rutledge, who has spent over 20 years honing his expertise in the restaurant industry. While Tom's primary focus is on helping restaurateurs, he shares with us the valuable business strategies that heart-centered online entrepreneurs can adopt. We explore how principles like cost control, operational efficiency, and profitability can be translated into the online space, offering actionable insights that will help you align your mission with sustainable business practices. Tune in to learn how to apply these restaurant industry strategies to your own entrepreneurial journey.Show Notes:Guest: Tom Rutledge, expert in restaurant operations and financial strategy.Key Topics Discussed:What heart-centered entrepreneurs can learn from the restaurant industry.Applying cost control and budgeting principles to online businesses.Streamlining operations for increased efficiency and impact.Translating restaurant profitability strategies to mission-driven online ventures.The importance of understanding your financial metrics for long-term success.Practical steps to enhance your business's sustainability and growth.Where to Find Tom Rutledge: Visit rdmsgroup.com for more information about Tom's company and their services. Mischa's Stuff!Join my Podcast guest speaking Masterclass: Register Now This Masterclass will teach you:How to speak with confidence and authenticity.How to find podcasts that attract your ideal audience.How to get booked without the hassle.Ideal for coaches, course creators, and heart-centered entrepreneurs who want to generate leads, customers, and sales in a genuine way.Join us and start your journey to becoming a podcast guest-speaking pro!Register Now For social Media: FaceBook - https://www.facebook.com/MrMischaLinkedIn - https://www.linkedin.com/in/mischaz/Subscribe and share with your business associates who could use a listen!

UBC News World
Expense Savings & Financial Sustainability Service Helps Job Loss Victims Budget

UBC News World

Play Episode Listen Later Jun 21, 2024 2:29


Recession Resister is proud to be bringing you Bill Saver, a powerful new bill auditing and negotiation service that is helping job loss victims across America make ends meet. Go to https://recessionresister.com/ to find out more. Recession Resister City: Portland Address: 11923 NE Sumner St Website: https://recessionresister.com Email: support@recessionresister.com

Radio Advisory
211: Pursuing financial sustainability in cell and gene therapy delivery

Radio Advisory

Play Episode Listen Later Jun 4, 2024 28:41


So far in our series on bespoke care and innovation, we've delved into the future of cancer care and the opportunities for equity in precision medicine. But we can't conclude our series without talking about one of the most exciting developments in the field: cell and gene therapies. We've talked about these therapies on the pod before—but like everyone else, we've primarily focused on the payment side of the equation and looked at how purchasers and pharma can work together to ensure patient access. These conversations miss the voice of a key stakeholder: providers. What is the role of the provider organizations in realizing the value of cell and gene therapies? To answer that question, in the final episode of our series leading up to Advisory Board's Clinical Innovation Summit: Revolutions in Specialty Care, host Rachel (Rae) Woods invites Advisory Board pharmacy experts Gina Lohr and Chloe Bakst to unpack unpack how providers are grappling with how to get these life-changing treatments to those that need them. Links: Ep. 210: How you approach precision medicine matters—for some patients more than others Ep. 209: Predicting what oncology will look like in 2030 4 things leaders need to know about high-cost drugs 3 takeaways on why primary care is key to migraine management Register for the Revolutions in Specialty Care Summit A transcript of this episode as well as more information and resources can be found on radioadvisory.advisory.com.

Torsion Talk Podcast
Torsion Talk S8 E68 - 10 Things You Need To Do Before Starting Your Garage Door Business

Torsion Talk Podcast

Play Episode Listen Later Jun 4, 2024 60:21


In this episode of Torsion Talk, Season 8, Episode 67, host Ryan kicks off a new multi-part series dedicated to guiding aspiring entrepreneurs through the essential steps of starting a garage door company. Drawing from his extensive business experience, Ryan provides practical advice and strategic insights to help listeners navigate the challenges of launching and growing a successful business. Key Highlights: Launching the Garage Door Company Startup Series: Ryan introduces a new series aimed at educating entrepreneurs on starting a garage door company, emphasizing the importance of strategic planning and education. He announces the creation of Garage Door University to provide further training and networking opportunities, along with a financing plan to make these resources more accessible. Financial Sustainability and Sales Projections: The discussion highlights the critical importance of financial sustainability, advising business owners to focus on personal financial well-being and realistic sales projections. Effective Branding Strategies: Ryan delves into branding, advising on the creation of a simple yet effective logo, the importance of conducting a trademark search, and the benefits of a professional presentation. He suggests starting with a strong logo and brand colors before building a comprehensive website. Cost Management and Expense Control: The episode covers strategies for minimizing startup costs and managing expenses effectively, including understanding insurance coverage, registering the business correctly, and maintaining low monthly expenses. Ryan also stresses the importance of job costing and establishing a reasonable commission structure. Understanding Gross Profit Margins: Ryan explains the concept of gross profit margins, providing practical examples of how to calculate and apply these margins in real-world scenarios. He underscores the necessity of understanding and using the term ‘margin' in financial calculations. Client Acquisition Strategies: Various strategies for acquiring new clients are discussed, including door-knocking, networking groups, yard signs, direct mail, and social media marketing. Ryan highlights alternative methods to stand out on platforms like Yelp and shares a special offer on yard signs from his friend, David. Sales Strategy and Software Recommendations: Ryan outlines his sales strategy, emphasizing the importance of social media marketing, testimonial videos, and a structured sales plan. He recommends software tools such as Jobber for business management and Monday.com for CRM, along with automated systems for lead outreach. Small Business Sales Plan and Finance Management: The episode covers the essentials of a well-thought-out sales plan, including non-pushy sales training, client packages, and effective cash flow management. Ryan advises on opening multiple checking and savings accounts, setting up net 30 terms, and creating a profit account for large profits. Professionalism and Effective Hiring: Ryan emphasizes the importance of using professional emails, maintaining separate business and personal finances, and managing inventory levels. He also highlights the need for early recruitment, focusing on hiring the right installer and office person who fit the company's culture. Networking and Core Values: The importance of strong networking groups and the development of a vision, mission statement, and core values are discussed. Ryan encourages creative brainstorming to develop these elements and offers his assistance in the process. Find Ryan at: ⁠⁠⁠⁠⁠⁠⁠⁠⁠https://garagedooru.com⁠⁠⁠⁠⁠⁠⁠⁠⁠ ⁠⁠⁠⁠⁠⁠⁠⁠⁠https://aaronoverheaddoors.com⁠⁠⁠⁠⁠⁠⁠⁠⁠ https://markinuity.com/ Check out our sponsors! Sommer USA - ⁠⁠⁠⁠⁠⁠⁠⁠⁠http://sommer-usa.com⁠⁠⁠⁠⁠⁠⁠⁠⁠ Surewinder - ⁠⁠⁠⁠⁠⁠⁠⁠⁠https://surewinder.com⁠⁠⁠⁠⁠⁠⁠⁠⁠ Stealth Hardware - ⁠⁠⁠⁠⁠⁠⁠⁠⁠https://quietmydoor.com/⁠ --- Send in a voice message: https://podcasters.spotify.com/pod/show/torsion-talk/message

The Nonprofit Bookkeeper
Nonprofit Finance: 3 Steps to Financial Sustainability in Nonprofits

The Nonprofit Bookkeeper

Play Episode Listen Later May 16, 2024 7:09


In this episode of the Nonprofit Bookkeeper, you host Aishat, discusses Financial Sustainability in non-profits. She talks about a two-prong approach to financial sustainability and outlines three actionable steps each for optimizing income and managing costs, all aimed at bolstering your non=profit's financial resilience. KEY TAKEAWAYS Financial sustainability in non-profits is about securing the resources needed to carry out the mission over the long term. Being a going concern is not the same as being financially sustainable Diversifying income streams and developing grant writing expertise can enhance financial sustainability. Reviewing expenses, building reserves, and engaging in long-term planning contribute to financial sustainability. BEST MOMENTS "Financial sustainability is like having the proper training, nutrition, and pacing strategy for a runner to complete the race." "Say thank you to your donors by acknowledging them and keeping them up to date on the impact their grant is making." ABOUT YOUR HOSTAishat operates her own bookkeeping and accounting services practice – BAnC Services which focuses primarily on serving non-profits. Before founding her practice, she dedicated over two decades to the non-profit sector.With her podcast, Aishat shares practical insights and expertise to streamline financial management for non-profits; and shines a light on the often unseen & unheard efforts that uphold the delivery of a non-profit's mission.Beyond her professional endeavours with non-profits, Aishat is deeply committed to supporting single mothers with navigating financial management challenges and is the author of "Money Solutions for Single Mums". She also champions financial literacy among young black adults and thrives in discussions about money management.Work with Aishat: www.bancservices.co.ukCONNECTInstagramTikTok

All TWiT.tv Shows (MP3)
Untitled Linux Show 151: Smarter Dumb Terminal

All TWiT.tv Shows (MP3)

Play Episode Listen Later May 12, 2024 110:49


We're talking about Google's layoffs and how it affects Flutter and Dart, then AMD is working to push AMF code into FFMPEG, and it's time for Open Source to grow up. RHEL has an AI offering, NVidia is suggesting Open Source kernel drivers, and Zed is coming to Linux. Then there's Pi Connect pulling a Sherlock, KDE working on color management, and a bit of a history lesson on where we came from. For tips, we have the Radion TUI radio player, || : to ignore errors in a script, the Mixxx DJ app for all those underground raves, and PanWriter for markup editing. You can catch the show notes at https://bit.ly/3UTCJ5C, and we'll see you next time! Host: Jonathan Bennett Co-Hosts: Rob Campbell, David Ruggles, and Jeff Massie Want access to the video version and exclusive features? Become a member of Club TWiT today! https://twit.tv/clubtwit Club TWiT members can discuss this episode and leave feedback in the Club TWiT Discord.

Don't REED My Mind
#244 - Their Ultimate Evil Plan

Don't REED My Mind

Play Episode Listen Later Apr 22, 2024 40:32


Episode 244. The trend towards renting instead of buying homes could indeed intensify as inflation rises and incomes stagnate. This could potentially lead to a significant increase in homelessness and debt for many individuals. The question is, could this have been there ultimate evil plan all along.     LRPod Network Website https://iamlennyreed.com   All Videos of the LRPod are now on Supporter Squad (Patreon) https://www.patreon.com/lrpodnetwork   Lenny Reed's Survival Guide | When Sh!t Hits The Fan (ebook) https://lennyreed.gumroad.com/l/lennyreedssurvivalguide     Thank You For Watching

UBC News World
Logistics Companies Boost Financial Sustainability With Bill Auditing Platform

UBC News World

Play Episode Listen Later Apr 8, 2024 2:33


To help your company reduce financial waste, Recession Resister offers its Bill Saver platform, a way for companies to increase levels of financial sustainability and profit through bill auditing analysis and professional rate negotiations. Visit https://recessionresister.com for more details. Recession Resister City: Portland Address: 11923 NE Sumner St Website: https://recessionresister.com Email: support@recessionresister.com

Passive Income Pilots
#53 - Eyes On The Horizon: Real Estate Insights from Kathy Fettke

Passive Income Pilots

Play Episode Listen Later Apr 2, 2024 51:03


In today's episode hosts Tate Duryea and Ryan Gibson navigate through the vast skies of real estate investing with the guidance of real estate titan, Kathy Fettke. As a renowned expert and a beacon of knowledge in real estate and economics, Kathy brings invaluable insights into the current real estate market, investment strategies, and the future of property investment. Whether you're at the helm of your real estate journey or just preparing for takeoff, this episode promises to elevate your understanding of real estate investments and economic trends. Fasten your seatbelts as we explore actionable insights and timeless wisdom from Kathy Fettke, ensuring your real estate ventures soar to new heights.Timestamped Show Notes:(00:00:00) Introduction to Passive Income Pilots and Today's Guest, Kathy Fettke.(00:01:00) Kathy Fettke's Background: From Broadcast Journalism to Real Estate Mogul.(00:03:00) Empowering Women in Finance and Investing.(00:06:00) The Catalysts for Kathy's Real Estate Journey: Personal Challenges and Insights.(00:08:00) Analyzing the Economic Impacts of the Pandemic on Real Estate.(00:10:00) The Inflation Effect: Money Supply and Real Estate Dynamics.(00:12:00) Navigating Interest Rates and the Surprising Resilience of the Economy.(00:14:00) The Resilient U.S. Economy: A Deep Dive into the Money Supply and Investment Strategies.(00:17:00) 2008 vs. Now: How Today's Real Estate Market Differs from the Past.(00:22:00) The Future of Real Estate: Understanding Current Trends and Preparing for What's Next.(00:24:00) The Role of Office and Commercial Real Estate in Today's Market.(00:27:00) Kathy's Advice for New Investors: Simplifying the Path to Real Estate Investment.(00:30:00) The Pitfalls to Avoid in Real Estate Investing.(00:33:00) The Allure and Risks of "Exciting" Real Estate Projects.(00:36:00) The Benefits of Investing in Real Estate: Tax Advantages and Long-Term Growth.(00:38:00) Overcoming Personal and Financial Challenges Through Real Estate.(00:41:00) Real Estate Strategies for Busy Professionals: Finding the Right Investments.(00:43:00) Selecting Low-Maintenance Real Estate Investments Suitable for Busy Lives.(00:46:00) Resources and Advice for Those New to Real Estate Investing.(00:49:00) How to Get Started with Real Estate Investing: The Importance of Choosing the Right Partners.Links and Resources:Get Featured On The Show!: passiveincomepilots.com/question Email Your Questions: ask@passiveincomepilots.comJoin Our Community: facebook.com/groups/passivepilotsConnect With Kathy: Real Wealth NetworkFederal Reserve of St. Louis Money SupplyHow to Conduct Due Diligence on an Investment WebinarStay tuned to Passive Income Pilots for more expert insights and strategies to fuel your journey to financial independence through smart investing.

UBC News World
Optimize Your Logistics Company's Financial Sustainability With This Simple Tool

UBC News World

Play Episode Listen Later Mar 25, 2024 3:42


Did you know most businesses are overpaying for their utilities without realizing it? Optimize your logistics company's operations with Recession Resister, the easy expense management solution that puts cost-cutting technologies to work for you. Find out where you're overpaying at https://recessionresister.com Recession Resister City: Portland Address: 11923 NE Sumner St Website: https://recessionresister.com Email: support@recessionresister.com

Web3 Breakdowns
Paul Goodrich: The Case for Labor Unions - [Making Markets, EP.21]

Web3 Breakdowns

Play Episode Listen Later Mar 15, 2024 66:42


My guest today is Paul Goodrich. Paul has spent his career organizing labor unions and fighting for labor rights. Today, he is the Vice President of Laborers' Union Local 151, a Massachusetts-based labor union for construction workers. In this episode, he makes a persuasive case for why we need labor unions and shows us the nuts and bolts of how they operate. Coming from Wall Street, which doesn't have the best view of Labor unions, it was very interesting and educative to hear from the other side. Please enjoy this conversation with Paul Goodrich. For the full show notes, transcript, and links to the best content to learn more, check out the episode page HERE. ----- This episode is brought to you by 10 East. 10 East is a platform where qualified investors can co-invest on a deal-by-deal basis across private equity, private credit, real estate ventures, and other one-off opportunities typically unavailable through traditional channels. It's no surprise that founders, executives, and portfolio managers from leading investment firms are using 10 East to diversify their personal portfolios. Their level of sourcing and diligence is institutional grade. To learn more, check out 10east.com. ----- Making Markets is a property of Colossus, LLC. For more episodes of Making Markets, visit joincolossus.com/episodes. Stay up to date on all our podcasts by signing up to Colossus Weekly, our quick dive every Sunday highlighting the top business and investing concepts from our podcasts and the best of what we read that week. Sign up here. Follow us on Twitter: @makingmkts | @ericgoldenx Editing and post-production work for this episode was provided by The Podcast Consultant (https://thepodcastconsultant.com). Show Notes (00:00:00) Welcome to Making Markets (00:02:45) First Question - Paul's Journey into Labor Unions (00:04:22) The Impact of Labor Unions (00:06:46) Understanding the Mechanics of Private Labor Unions (00:08:10) The Economics of Union Labor: Balancing Wages, Benefits, and Market Dynamics (00:14:34) Perception vs. Reality of Union Labor (00:20:32) The Importance of Unions in Today's Economy (00:28:46) Comparing Unionization Across Industries (00:33:21) Navigating Non-Union Challenges and Political Leverage (00:34:34) The Role of State and Local Legislation (00:35:51) Labor Market Dynamics Post-COVID and the Future of Trades (00:39:10) - The Decline of Private Unions and the Rise of Public Unions (00:46:00) The Complex Landscape of Public Pensions and Financial Sustainability (01:00:49) The Future of Unionization Learn more about your ad choices. Visit megaphone.fm/adchoices

Conscious Style Podcast
101) Demystifying Financial Sustainability in Slow Fashion

Conscious Style Podcast

Play Episode Listen Later Mar 12, 2024 50:45


Financial sustainability is essential for creating a more just, and sustainable, fashion ecosystem with thriving businesses that care about people and the planet. But how do you go about actually making money in this space, especially when you care about not overproducing? Money-making is a topic that is all-too-often taboo in the slow fashion space, but our panelists Dani Des Roches, Mahdiyyah Muhammad, Jacqueline Schumann, and Aiste Zitnikaite are unpacking their experiences, transparently, in this episode!Note: This is a recording from a Conscious Fashion Collective Membership panel discussion, so you may hear references to the membership and “CFC". You can learn more about CFC's membership community here: consciousfashion.co/community

Kingdom Culture Conversations
Paul Campey, Partner, Resolve Consultants: A Candid Deep Dive into the Financial Sustainability of Christian Education Generally and Northwest Christian School Specifically

Kingdom Culture Conversations

Play Episode Listen Later Mar 8, 2024 28:29


As we will learn today, education in Australia is different.  Very different.  Without the stringent separation between church and state that we find in the U.S., the Australian government uses public funding to support both public and private schools.  As a result, close to half of Australian students are enrolled in private education with many of these young people enrolled in faith-based schools.But, there's a catch.In Australia, the government requires strict financial reporting of these schools.  Paul Campey, an Aussie with feet in both the CPA world and the world of Christian education founded Resolve Consultants in order to stand in the gap.  Paul developed a thorough reporting instrument that both provides the Australian government with the peace of mind that they are seeking and the ability for Australian Christian schools to glean a clear understanding of their financial standing and sustainability.Having run this program for years, establishing a baseline for sustainable, financial performance through developing a series of Key Performance Indicators, Paul began to wonder how Australian baselines compared against American baselines.  He was stunned to discover that no one in the U.S. was doing the sort of financial analysis that he was providing.Today, we will hear Paul's story, learn how Grand Canyon University worked to bring Resolve to the U.S., and how American Christian ed is performing generally.More to the point, having now done two analyses of Northwest Christian School over three years, Paul will reveal--candidly and forthrightly--how NCS is faring today and how it will likely fare in the years to come! "Kingdom Culture Conversations" is a podcast created through Frameworks, a Biblical worldview initiative of Northwest Christian School.For more information on Frameworks, please visit:  https://frameworks.ncsaz.org/For more information on Northwest Christian School, visit:  https://www.ncsaz.org/To reach out to Geoff Brown, please email gbrown@ncsaz.org or you can reach him by cell phone:  (623)225-5573.

UBC News World
Expense Savings Service For Car Dealerships Improves Financial Sustainability

UBC News World

Play Episode Listen Later Mar 4, 2024 2:26


Enhance your cash flow management this year with Recession Resister. The expense saving gurus are here to help your car dealership spend less and grow more. Go to https://recessionresister.com/ to find out more. Recession Resister City: Portland Address: 11923 NE Sumner St Website: https://recessionresister.com Email: support@recessionresister.com

UBC News World
Fast Food Restaurant Expense Management Solutions For Financial Sustainability

UBC News World

Play Episode Listen Later Feb 26, 2024 3:32


Lower your fast-food restaurant's expenses for enhanced financial sustainability by using Recession Resister. Have your monthly bills analyzed for areas where you've overpaid and rates that are too high. Get instant contract renegotiations and refunds on your overages, today at https://recessionresister.com Recession Resister City: Portland Address: 11923 NE Sumner St Website: https://recessionresister.com Email: support@recessionresister.com

Clark County Today News
Community invited to learn more about plan for financial sustainability for 78th Street Heritage Farm

Clark County Today News

Play Episode Listen Later Jan 12, 2024 2:49


Clark County Public Works, Parks and Lands, is completing a multiyear process to develop a sustainability plan for the 78th Street Heritage Farm. http://tinyurl.com/4v9hztwj #ClarkCountyPublicWorks #ParksAndLandsDivision #SustainabilityPlanProcess #78thStreetHeritageFarm #Jan24OpenHouse #ClarkCountyCouncil #FinancialSustainability #MinnehahaElementarySchool #VancouverWa #ClarkCountyWa #ClarkCountyNews #ClarkCountyToday

UBC News World
Bill Negotiation Tool For Private Schools Improves Financial Sustainability

UBC News World

Play Episode Listen Later Jan 9, 2024 2:37


Recession Resister's bill savings tool is the secret to overhead cutting and budget sustainability that private schools in America can't stop raving about. They can guarantee you spend less on your bills and more on your students. Go to https://recessionresister.com/ to find out more. Recession Resister City: Portland Address: 11923 NE Sumner St Website https://recessionresister.com Phone +1-503-925-4512 Email support@recessionresister.com

The Benzo Free Podcast
Conversation with Dr. Doryn Chervin: Benzos, BIND, Organizations, and Updates

The Benzo Free Podcast

Play Episode Listen Later Nov 13, 2023 58:18


Meet Dr. Doryn Chervin. Hear her benzo story. Her background in public health. Her take on benzos, BIND, setbacks, research, doctors, healing, the benzo community, and what has been going on behind the scenes at Easing Anxiety. Doryn Chervin holds a doctorate in public health and spent 40 years as a public health program strategist and evaluator. She is also on the board at the Alliance for Benzodiazepine Best Practices. Doryn took clonazepam for over 25 years, is now benzo-free, and works tirelessly helping those still struggling with dependence and BIND.Video ID: BFP128 CHAPTERS00:00 INTRODUCTION02:10 Welcome Doryn02:38 Doryn's Background04:38 Suicide Prevention Leadership06:15 Doryn's Benzo Story09:13 It's Really Possible to Heal 09:42 How Are You Feeling Now? 11:01 BIND Setbacks12:38 Journey to Learn / FDA 13:33 Doryn and the Alliance 14:57 FDA / Kaiser Research Study17:43 Working Together at EA 19:38  Partnering with the Community 21:42 Anxiety and Instability 22:59 There's No One Way25:32 Murphy Says Hi26:28 Upcoming Podcast on EA Plan27:10 Financial Sustainability 30:53 Getting to Know Doryn 31:55 Content & Services 34:56 An Information Resource35:55 A Strong Research Background39:26 The Human Connection43:03 We Want to Hear from You46:57 Sub Group Peer Support49:21 Live / In-Person Events51:00 Falling Asleep to the Podcast52:04 Burnout in Benzo Community54:02 EA Updates / Next Podcast55:25 Doryn's Struggle with Anxiety57:04 CLOSING    REFERENCESFeedback—    What Do You Want to See at Easing Anxiety? — https://easinganxiety.com/feedbackResources—    Doryn's Introductory Blog Post — https://www.easinganxiety.com/post/introducing-dr-doryn-chervin —    The Alliance for Benzodiazepine Best Practices — https://benzoreform.org  —    The National Action Alliance for Suicide Prevention — https://theactionalliance.org —    FDA 2020 Boxed Warning on Benzodiazepines https://www.easinganxiety.com/post/new-fda-warning-on-benzodiazepines-what-does-it-really-mean —    The Ashton Manual — https://easinganxiety.com/ashton —    BOOK: Benzo Free: The World of Anti-Anxiety Drugs and the Reality of Withdrawal — https://easinganxiety.com/book  —    Benzodiazepine Action Work Group — https://benzoaction.org—    A Peacock Consulting (Angela Peacock) — https://apeacockconsulting.com  SITE LINKSVISIT US ONLINE — Website: https://www.easinganxiety.com — YouTube: https://youtube.com/@easinganx — Twitter: https://twitter.com/@easinganx — Facebook: https://facebook.com/easinganxfb — Instagram: https://instagram.com/easinganx SUBSCRIBE / SUPPORT US — Join Our Mailing List: https://easinganxiety.com/subscribe — Make a Donation: https://easinganxiety.com/donate  PODCAST SUMMARYThis podcast is dedicated to those who struggle with side effects, dependence, and withdrawal from benzos, a group of drugs from the benzodiazepine and nonbenzodiazepine classes, better known as anti-anxiety drugs, sleeping pills, sedatives, and minor tranquilizers. Their common brand names include Ambien, Ativan, Klonopin, Lunesta, Valium, and Xanax. DISCLAIMERAll content provided on this YouTube channel is for general informational purposes only and should never be considered medical or health advice. The author of the content provided on this channel is not engaged in rendering medical, health, psychological, or any other kind of personal or professional services. Health-related information provided is not a substitute for medical advice and should not be used to diagnose or treat health problems or to prescribe any medical devices or other remedies. Never disregard medical advice or delay in seeking it.Please visit our website for our complete disclaimer at https://www.easinganxiety.com/disclaimer.  MUSIC CREDITS— All music provided / licensed through Storyblocks (https://www.storyblocks.com)  Benzo Free Theme— Title: "Walk in the Park" — Artist: Neil Cross PRODUCTION CREDITSEasing Anxiety is produced by…Denim Mountain Press https://www.denimmountainpress.com

Inner Edison Podcast by Ed Parcaut
Building a Real Estate Empire: Mathew Pezon's Journey from Rookie Investor to Property Mogul

Inner Edison Podcast by Ed Parcaut

Play Episode Listen Later Nov 8, 2023 39:02


Welcome back to the Inner Edison podcast! In this episode, we have a very special guest joining us - Mathew Pezon, a real estate investor and entrepreneur. Mathew shares his journey in the industry, from starting out during a forgiving time in the market to navigating the challenges of today's competitive landscape. We'll hear about his strategies for finding good deals, the advantages of multi-family properties, and his plans for future investments. But that's not all! Mathew also shares his incredible experience of learning Spanish, immersing himself in the language, and how it has influenced his personal and professional life. Plus, we dive into the nuances of the real estate market across different regions, including Mathew's Pennsylvania area and Ed's Modesto neighborhood. So sit back, relax, and get ready to be inspired by Mathew Pezon's story on the Inner Edison Podcast. Follow Ed on all social media outlets @EdParcaut Need more information? Please visit https://www.edparcaut.com #InnerEdisonPodcast #RealEstateInvesting #PropertyInvestment #InvestmentStrategies #FinancialSustainability #TenantExperience #RealEstateMarket #WorkLifeBalance #LanguageLearning #HomeBuyingTips #PropertyManagement #InvestmentPortfolio #PodcastInterview #RealEstateAdvice #FollowYourPassion #Perseverance #ProbateOpportunities #DivorceProperties #HoarderHouses #LearnFromSetbacks #SupportTheShow #SubscribeNow #EdParcaut #MathewPezon

BC Global Radio
Fostering Financial Sustainability For Agribusiness

BC Global Radio

Play Episode Listen Later Nov 4, 2023 58:57


This podcast is part of an educational series sponsored by The United Nations Institute for Training and Research (UNITAR) for innovative learning solutions for individuals, organizations, and institutions to enhance global decision-making and support country-level action for shaping a better future. The intention is to enhance employability and job creation for young women and men in South Sudan through strengthening the private sector, building entrepreneurship skills, and improving the enabling environment. We thank you for downloading

Grow Everything Biotech Podcast
48. Belly of the Beast: How BiomEdit's Aaron Schacht Cashes in on Animal Microbiomes for Health & Profit.

Grow Everything Biotech Podcast

Play Episode Listen Later Oct 27, 2023 70:23


Episode Description: Dive into a riveting exploration of the intricate dance between science, art, and the animal microbiome. Aaron Schacht delves deep into the transformative power of the microbiome in shaping animal health, the innovative strides in drug development, and the mesmerizing blend of genetics and artistry. From the challenges in livestock production to the silent symphony of cells at a genetic rave, join us on a journey that promises to redefine your understanding of biology and creativity. Grow Everything brings to life the bioeconomy when hosts Karl Schmieder and Erum Azeez Khan share stories from the field and interview leaders and influencers in the space.  Life is a powerful force and it can be engineered. What are we creating? Learn more at www.messaginglab.com/groweverything Topics Covered: 00:00:00 - Delving into a World of Art and Biology: Biotech Beginnings 00:05:47 - Merging Education and Creativity: Enhancing Learning through Art 00:07:03 - Efficiency in Biotechnology: Maximizing Outcomes and Value 00:11:08 - Digital Advancements: Meta's Exploration of Cellular Models 00:14:49 - Big Moves in Biomed: Ginkgo-Pfizer and Merck-Daiichi Collaborations 00:18:24 - Unveiling Animal Health: A Rich Resource in Biomedical Research 00:20:02 - A Warm Welcome to the World of Animal Biomedicine 00:25:21 - Pioneering Drug Safety: The Role of Animal Models 00:30:41 - Sustainable Antibiotic Practices in Animal Farming 00:35:41 - Navigating Challenges: Bacterial Solutions and Microbiomes 00:39:55 - Bridging Academia and Industry: Productive Biotech Innovations 00:42:57 - Advancements in Livestock Health: Probiotics and Enzymes 00:45:44 - Introducing New Biological Therapeutics: Navigating USDA Regulations 00:49:23 - Crafting a Progressive Ecosystem: Investing in Animal Health 00:55:43 - Visioning the Future: Merging Animal Health with Financial Sustainability 00:59:21 - The Digital Leap: AI and Microbiome Engineering in Biomedicine 01:03:16 - Flavor Profiles: Unpacking the Animal Microbiome's Influence 01:07:18 - Collaboration in Biotech: Engaging in Thoughtful Panel Discussions Episode Links: LinkedIn Music Genome Project BiomEdit (company site) Depeche Mode (band site) Ed Ruscha (artist site) Chan Zuckerberg Initiative (organization site) Headway (company site) Gingko & Pfizer deal (story site) Merck & Daiichi Sankyo (story site) Gingko & Persephone collaboration (story site) BioCortex - understanding drug-microbiome interactions (company site) Culitvarium - domesticating non-model organisms (company site) Have a question or comment? Message us here: Text or Call (804) 505-5553 Instagram / TikTok / Twitter / LinkedIn / Youtube / GrowEverything website Email: groweverything@messaginglab.com Support here: Patreon Music by: Nihilore Production by: Amplafy Media --- Send in a voice message: https://podcasters.spotify.com/pod/show/messaginglab/message

The Passionate Stewardship with Dr. Cherie: A Podcast for Social Workers and Human Services Professionals
41: Goals, Evaluation and Impact Measurement, and Financial Sustainability for Non-Profit Organizations

The Passionate Stewardship with Dr. Cherie: A Podcast for Social Workers and Human Services Professionals

Play Episode Listen Later Sep 28, 2023 13:19


In the final episode of our series about starting a non-profit, Dr. Cherie is talking about what to do after you get all the legal aspects of your non-profit set up. In today's episode, learn about setting goals, evaluating and measuring your organization's impact, fundraising and financial sustainability, and more. Resources The Little Book of Nonprofit Leadership: An Executive Director's Handbook for Small (and Very Small) Nonprofits By Erik Hanberg The Little Book of Boards: A Board Member's Handbook for Small (and Very Small) Nonprofits By Erik Hanberg Connect with Dr. Cherie: https://www.instagram.com/drcherie_holisticcoach/  www.instagram.com/passionatestewardshippodcast https://lcconsultingandcoaching.com/  Sign-Up for the Passionate Stewardship Box: https://the-passionate-stewardship-box-64f1fee85eaca.subbly.me/

Enrooted, The Podcast
#23 Your Forest Financial Sustainability Snapshot

Enrooted, The Podcast

Play Episode Listen Later Aug 9, 2023 13:02


Being sustainable is always a top priority for any landowner, but finances can be one of the last components you review to determine true sustainability. Listen to a quick overview on how to determine if you're managing a financially sustainable forest, or not.

This Week in Health IT
TownHall: Navigating Financial Sustainability and Prioritization in Healthcare IT with John Kenagy

This Week in Health IT

Play Episode Listen Later Jun 13, 2023 22:56 Transcription Available


June 13: Today on TownHall Reid Stephan, VP and CIO at St. Lukes speaks with John Kenagy, SVP & Chief Information and Administrative Officer at Legacy Health. What was John's career journey and how has his JD helped him in his role in ways he didn't anticipate? How does John navigate the challenge of communicating the cost and value of contracts to ensure a productive dialogue on the subject? In terms of financial sustainability, what strategies or techniques has he employed to address the slow incremental increase in IT budget over time? How has the involvement of SVP's in presenting and deciding on IT investments impacted decision-making within the organization?Subscribe: This Week HealthTwitter: This Week HealthLinkedIn: Week HealthDonate: Alex's Lemonade Stand: Foundation for Childhood Cancer

BSuite podcast
Empowering Investors to Demand Change with Sonia Kowal of Zevin Asset Management

BSuite podcast

Play Episode Listen Later May 22, 2023 35:43


In this episode of the BSuite, Anne interviews Sonia Kowal, President of Zevin Asset Management, a socially responsible investment firm and certified B Corp that fosters positive change by helping individuals and institutions hold big businesses accountable, especially in relation to the climate crisis and social justice. Anne and Sonia discuss: -Sonia's journey into socially responsible investment -How investors can hold large corporations accountable -How financial literacy can lead to activism -How to find hope in the face of the climate crisis LINKS/RESOURCES MENTIONED Zevin Asset Management [https://www.zevin.com/] Invest for Better Group [https://investforbetter.org/] Zevin Asset Management's Shareholder Advocacy Guide [https://static1.squarespace.com/static/5d0cee8d37a63200017a0906/t/638a4f45f73d3342f72f0b78/1670008654746/Zevin+Asset+Management+Shareholder+Advocacy+Guide.pdf] Activate Your Money: Invest to Grow Your Wealth and Build a Better World by Janine Firpo [https://bookshop.org/p/books/activate-your-money-invest-to-grow-your-wealth-and-build-a-better-world-janine-firpo/18710921] There is Nothing For You Here: Finding Opportunity in the Twenty-First Century by Fiona Hill [https://bookshop.org/p/books/there-is-nothing-for-you-here-finding-opportunity-in-the-twenty-first-century-fiona-hill/18671866?ean=9780358574316&gclid=CjwKCAjw04yjBhApEiwAJcvNodCP7NoifAKL5fyCZ8NFmM3ceG9sJVBnSjyvKEsi6V3I06nXB0NfhBoCRfYQAvD_BwE] The Ministry for the Future by Kim Stanley Robinson [https://bookshop.org/p/books/the-ministry-for-the-future-kim-stanley-robinson/14532414?ean=9780316300148] The BSuite Season 3 Episode 7: Strategies for Financial Sustainability with Charley Cummings of Walden Mutual Bank [https://richardsonmediagroup.com/bsuite/podcast-episodes/bsuite-podcast-episodes-season-3-episode-7/]

BSuite podcast
Financial Sustainability with Charley Cummings of Walden Mutual Bank

BSuite podcast

Play Episode Listen Later May 8, 2023 53:13


Host Anne Richardson interviews Charley Cummings, CEO of Walden Mutual Bank, a cooperative bank that stewards change by supporting sustainable farms and food businesses. Anne and Charley take a deep dive into: - Sustainable alternatives to traditional banking models - What goes into building a mutual bank from the ground up - The hidden carbon impact of banking - The process of adapting B Corp values to a financial institution PLUS: how a kid from Cape Cod became a mission-driven leader in divergent industries of food and finance. LINKS/RESOURCES MENTIONED [Walden Mutual Bank ] https://www.waldenmutual.com/ [Walden Local Meat] https://waldenlocalmeat.com/ [Richardson Media Group] https://richardsonmediagroup.com/ [B- Lab] https://www.bcorporation.net/en-us/ [Case Study: Cape Wind Project] https://education.nationalgeographic.org/resource/case-study-cape-wind-project/ [Carbon Footprint Calculator] https://www.carbonfootprint.com/calculator.aspx [The Overstory by Richard Powers] https://bookshop.org/p/books/the-overstory-richard-powers/17315941?ean=9780393356687

Hi 5
Providers 2023: Charting the Course to Financial Sustainability

Hi 5

Play Episode Listen Later Mar 30, 2023 29:51


For the second year in a row, financial challenges were tagged as a top concern of Hospital CEOs in the annual American College of Healthcare Executives survey – specifically increased staff and supply costs, reduced operating costs, and government funding cuts. In this episode, Jen is joined by Vynamic's Jay York and Provider Head of Sector, Ryan Hummel, to discuss why margins are shrinking (00:52) and what provider organizations can do to weather the current financial challenges (24:00).  Podcast Tags: healthcare, providers, reimbursement, workforce crisis, Medicare, Medicaid, public health Source Links: Top Issues Confronting Hospitals in 2022 Temp nurses cost hospitals big during pandemic. Lawmakers are now mulling limits Nonprofit health systems' Q3 earnings: Baylor Scott & White, Sutter Health's operations stand tall among the pack For additional discussion, please contact us at TrendingHealth.com or share a voicemail at 1-888-VYNAMIC. Jay York, Executive Jay.York@vynamic.comRyan Hummel, Executive and Head of Provider Sector Ryan.Hummel@vynamic.comJen Burke, Healthcare Industry Strategist Jen.Burke@vynamic.com