Podcasts about ux ui

Staci Miller, founder of Gen UX Consulting, shares her winding path from fashion design and psychology to human factors engineering in MedTech. Staci explains what human factors is—through stories from World War II aviation and modern healthcare—and why the FDA now mandates usability work to reduce catastrophic use errors. She breaks down formative versus summative/validation studies, the role of risk documentation (URRA/UFMEA), and why founders should think about usability as early as they think about risk. Staci also opens up about the challenge of starting a second business after losing her first in 2008, how she built Gen UX from $0, and the leadership lessons behind year-over-year growth.   Guest links: https://www.genuxconsulting.com/ | https://www.linkedin.com/company/gen-ux-consulting/  Charity supported: Feeding America Interested in being a guest on the show or have feedback to share? Email us at theleadingdifference@velentium.com.  PRODUCTION CREDITS Host & Editor: Lindsey Dinneen Producer: Velentium Medical   EPISODE TRANSCRIPT Episode 081 - Staci Miller [00:00:00] Lindsey Dinneen: Hi, I'm Lindsey and I'm talking with MedTech industry leaders on how they change lives for a better world. [00:00:09] Diane Bouis: The inventions and technologies are fascinating and so are the people who work with them. [00:00:15] Frank Jaskulke: There was a period of time where I realized, fundamentally, my job was to go hang out with really smart people that are saving lives and then do work that would help them save more lives. [00:00:28] Diane Bouis: I got into the business to save lives and it is incredibly motivating to work with people who are in that same business, saving or improving lives. [00:00:38] Duane Mancini: What better industry than where I get to wake up every day and just save people's lives. [00:00:42] Lindsey Dinneen: These are extraordinary people doing extraordinary work, and this is The Leading Difference. Hello, and welcome back to another episode of The Leading Difference podcast. I'm your host, Lindsey, and today I'm delighted to welcome as my guest, Staci Miller. Staci is the founder at Gen UX Consulting. Her expertise is in applying user-focused research to develop innovative solutions, and it's essential to the growth of any technology organization. As a detail-oriented and tenacious executive in human factors engineering and UX design, she has a proven record of elevating the end user experience and achieving targeted client outcomes. She has created innovative medtech and big tech solutions through a comprehensive user-centered development process, leveraging artificial intelligence and industry agnostic design tools to optimize products and services. In her current role with Gen UX, she's a key leader facilitating strategic company growth plans and service offerings while managing the capacity and workflow of the UX HF design team. Well, Staci, welcome to the show. I'm so excited to talk with you today. [00:01:49] Staci Miller: Me too. I've been looking forward to it all week, so I'm very excited to be here. And I don't know what the day has in store. I, I know that there was like a, a, a kit that you sent out and I didn't read it on purpose, so everything's gonna be organic. [00:02:03] Lindsey Dinneen: Perfect. Those are my favorite conversations anyway, so I'll take it and run. Some people I know really love to have the questions ahead of time, and others are just like, "Yeah, I don't want to know. I'm just gonna go off the cuff. Here we go." So, brilliant. All right, well, let's start, if you don't mind, by sharing a little bit about yourself, your background, and what led you to medtech. [00:02:24] Staci Miller: That is, those are my favorite questions. So, I have a background in fashion design, psychology. I spent most of my classes in cognitive psych, but it wasn't like a difference of degree, it was just psychology. And then I have a master's degree in human factors and ergonomics. So I went the psychology route and the design route. That's kind of my background. So when I graduated my master's degree, through my master's program, I was able to intern for both years and one was in tech, big tech. I interviewed and landed a, great one year long internship at Samsung, which was actually supposed to be just three months, and I stayed there for a full year. So they kept me through my whole, my whole semester, which is something they don't normally do, which was really fun. I mostly just said, "Hey, can I stay here for the year?" And they're like, "Great, no problem. Sure. We'll figure it out like that seems like a good option. We like you, you like us. Cool. We'll do that." And my second internship was in medical device at a company called Interface and Analysis. My, that was actually my internship. My second one was at Samsung, so I got to really look in like I, I guess you got the curtain. If you think about Wonderland and Oz and the curtain and being able to pull back the curtain between both industries, what did I like better? I ended up liking medical better, mostly because the research was more structured and not necessarily conversations about, "Yeah, so how do you feel about that? Did you like it?" Like to me, that's not really. What I would consider the best opportunity to gain data. Data to me, like there has to be like a clear objective as to what you're doing, the whys behind it, and what do you wanna learn. And I found that in, when I worked with engineers in medtech, they definitely had things that they wanted to learn, whereas in tech, they just had so much money. They were like, "Yeah, let's just see what people think about this." And I'm. Okay. And then when I would be really structured and I was working with people who didn't have backgrounds in research, had very strong, very good backgrounds in design, like legitimately awesome, they were leading the research and they were missing the boat. So the narratives started to be focused on the N of one. This one person said this really interesting thing, so let's base our whole design off of what they said. And I'm like, "Dude, wait a second. Wait a second. All of them said this thing about the design though, and like we have four or five data points about when you ask this question." They're like, "Yeah, but that's not interesting." And I was like, "Okay, keep my mouth shut. I got it. Move on." Like from that moment forward, I, it wasn't like "Staci, don't talk, it was more like this is how we design based on the narratives that we've learned how to, how to research on." And so it wasn't as I would say-- it wasn't considering the actual 360 view of the user. It was considering the really cool thing that happened this one time that was like totally an outlier. And it happened consistently when I was working in big tech. So I was like, uh, medtech, probably more my speed. And then my first job was at Abbott. [00:05:39] Lindsey Dinneen: Nice. [00:05:40] Staci Miller: And I ended up there. Yeah, [00:05:41] Lindsey Dinneen: Okay, great. Well. [00:05:42] Staci Miller: Cool. [00:05:43] Lindsey Dinneen: Lots of questions based on this incredible background. I want to go back a little bit. So fashion design, was this something that you grew up thinking, "Oh, this is what I wanna do and be okay?" Right. All right, so... [00:05:57] Staci Miller: it's all I ever wanted and I did that. So... [00:06:00] Lindsey Dinneen: Yeah. [00:06:02] Staci Miller: That's a, that's a great question. I think that my interest in fashion peaked around when I was 12 years old and during the time, Cindy Crawford and Naomi Campbell, and I was so fascinated by how beautiful these women were. And, and fashion was a thing in the nineties. There was like a lot of Dolce and Gabana around, and I loved it. And I couldn't wait to get my new print of Vogue every, every season. I loved Harper's Bizarre, and I would just pull pictures out of these models and what they were wearing. And then I would start you know, freehanding stuff and things like that. And I think a lot of people do that when they're really interested in clothing and things like that. And if you really think about it, fashion is art that people wear. So I was very attracted to that part of it. And it's all I wanted to do. So after high school, I went to FIDM and studied fashion design. And right outta FIDM, I started my first company in fashion design, and I was a clothing manufacturer, and we had 500 open doors in the United States and in Canada, and I was hoping to expand, but unfortunately 2008 hit and they hit it hard and fast and I lost most of my managing capital in the year that I think was my tipping point. So it was the, the year that I finally got a lot of traction and had a lot of repeat business and a lot of new business as well. And a lot of those new businesses just refused orders. Just from the east coast to the west, and it was just tons of money out that wasn't gonna come in. So there was really no way to, make that work after that, like I lost literally all the money I had in my business in like the span of, I would say three, four weeks. It was just mortifyingly scary. But I was young and people who are young are resilient and they move on and they find a new dream. And it took me a minute, like I didn't really know what the french toast I was gonna do. And I was like, well, I was still planning on staying in fashion and long, short, I was offered a job to do and run production for a one, a different company. So make sure that their goods were produced on time. Deal with the, the timing of all the orders, making sure the product line. So it was basically operations for manufacturing. And I was super excited about the job and I moved back to my parents' house at the time because things were just that tight financially for me. My parents were like, "Yeah, just, you know, come back, we'll figure it out." And I remember saying to my mom and dad, I'm like, "If this job falls through, do you mind if I just go back to school and stay here?" And they both started to laugh at me like, "Your job is fine, but if the sure why, why not?" And they, they thought it was crazy. And then I ended up back in school. So, they were like, "Whoa, that was really insane," 'cause that was in the end of 2008, starting 2009. And so the company rescinded their offer and they were really like, so sad about it, but they went to a market to sell their clothes and they got zero orders that year or something like close to that. So it was just, it was just a really intense time in the fashion industry and I was looking for jobs and I wasn't getting anywhere. So I only had an AA, and at the time that really didn't matter, but I went back to school and I'm like, "If I'm going back to school this late in age, I'm getting a master's degree." I had no idea what I was gonna get a master's degree in. I was like. I like clothes and design. We'll figure it out from there like that. And I was like, "Well, maybe I'll be..." this is crazy. But I was thinking about being a lawyer, like a property law lawyer. So, because when you are a designer in clothing, people can just knock you off. And you've seen that happen like pretty much everywhere. And people can just take advantage of your intellectual property and never pay you for it if they change enough of it. And so I was like, "You know, this would be something I'd probably be good at." So I went back to school thinking I was gonna go into that type of law. I took psychology courses and I took philosophy courses. And philosophy courses really do lean you, get you thinking very specifically about law. That's what philosophy was basically geared towards anyways. And you take these psychology courses and they're about people and how people process information, how people behave based on their behavior and things like that. So I thought the combination would be really good. Well, I ended up not liking, I did like philosophy, but philosophy's "let's think about thinking about it." And psychology is-- which is great. It's great, but psychology is like more applicable when you're interacting with others. And I found it super fascinating. And then I got really into like cognitive psychology and I'm like, "What the french toast am I gonna do with this? I can't do anything with cognitive psychology. Like I need to make money. I'm a grownup. This isn't ah, I'm gonna study underwater basket weaving and come out and go work in communications at Fox." Like I had to have an actual plan. So in my college at the time, there were these classes and they were like introductory to what you can do with your degrees. And that's literally where I found human factors. And there weren't very many schools that did it, but I was taking most of my classes at that point in cognitive psychology, which is how people process information, not their feeling based stuff. Like I didn't wanna have conversations with people about their feelings. Get that off of me. Like that's not, that's not my jam. I'm like, "Sorry, you're sad, but I'm not sad and I don't wanna be sad, so I'm gonna keep, keep going." And I'm like, "How am I gonna work this into my, you know, I love design, I wanna keep that in my background, and how am I gonna, what am I gonna do?" And so the study of human factors really is the intersection of design and research, and how people interact with said products based on the design. And you get to research that. And I'm like, "Sold. Good. I'm, I can do this. This is like this, I didn't even know this thing existed." This is crazy good. And I never looked back. [00:11:49] Lindsey Dinneen: Yeah. [00:11:50] Staci Miller: I got into a master's program the next year. I, and because I was in that specific program in San Jose State, that's why it was so easy for me to work for Samsung because it was in my backyard. And that's why it was easy for me to work for Interface Analysis because Tony was the owner of that company. Tony, he was my professor. So he just was like hiring people and I, I answered his response and I was like, "Hey, I, I'm looking for something." Do you like, he didn't say it was his company. He said, "I have a friend looking" and I'm, you know, like when I know I need to make some money, I'm gonna try to hustle up and make some money. So I'm like, "Hey, I'm open to that." He's like, "Why don't you come by my office and we'll talk?" And I was like, "That's weird." He said It was for some other, I'm like, "Sure, no problem." So I go to his office and he offered me an internship right then and there 'cause it was for me. "I just wanted to see who would respond," 'cause you are the only person that responded. I'm like, "Guess you're gonna hire me then." [00:12:37] Lindsey Dinneen: Amazing. All right. That's great. Thank you so much for that background. And it is so interesting how sometimes our paths are very, very windy to get to where we end up being and we Yeah, exactly. What, what ends up being a really good fit. But, so can you explain a little bit more about human factors, especially, maybe to help folks who have maybe some misconceptions or don't fully understand what it is just in general, but then also relate it specifically to medtech and why it's so important within the medtech industry? [00:13:11] Staci Miller: I can give you a story that probably would do both. So human factors was, was actually founded pretty recently in our timeline of psychology and understanding people. In World War II, there were a whole bunch of fighter pilots ejecting themselves from planes that caused, even in World War II, millions of dollars to produce and nobody could figure out what the problem was. They checked the planes. The planes were operating correctly. They did psychology, like psychological backgrounds on the people who are fighter pilots. I mean, they have to, to get into the military and to fly those planes, you have to be pretty good under pressure. They interviewed them, they were fine. They didn't have any breakdown of stress, and it wasn't happening on a small scale. This was happening on quite a large scale. So they, again, they went, they're like, "Okay, okay." Well, the military went back and " Well, it has to be the plane." So they looked through the plane, wasn't the plane, talk to the people, wasn't the people. So then the psychologist started to ask questions. They're like, "Well, if you're saying that it's not the person's emotional state and you're saying it's not the plane, well then what happened? Something had to happen. Something changed. What changed?" It turned out that the engineers had moved the throttle button with the ejection button in the planes. [00:14:31] Lindsey Dinneen: Oh. [00:14:31] Staci Miller: So the pilots were originally trained to hit the throttle button on the certain side that the throttle button was in the cockpit. So instead of hitting the throttle, because that was their original training, they hit the ejection button. So they ejected themselves out of the planes, which is why human factors was born. Those little changes that people don't understand about human beings. So when we learn something for the first time, because like even if you think about being a kid or being a baby, or learning a really tough lesson, right? You remember that lesson. And so what happens is that's your default setting. "This is the lesson I've learned. This is how I react." Now for that lesson, it doesn't matter if it's like an emotional exchange or if it's a physical one. So because they were taught where the, the pilots were taught specifically where the throttle was in the first place when they were under attack and they were in a high cognitive loaded space, they went back to their original training. [00:15:30] Lindsey Dinneen: Mm-hmm. [00:15:32] Staci Miller: And then the engineers were like, "Well, we told them. We told them." So, so, because they didn't wanna take the blame, right? Nobody wanted to take the blame ruining millions of dollars of planes. So this same type of thing happens in the medical industry. I mean, you can see it pretty easily, right? So you're trained on System X. There's an update, a 510K release to it. The system works differently. Errors are made, people are hurt. [00:15:57] Lindsey Dinneen: Mm-hmm. [00:15:58] Staci Miller: That's how it translates to medical. So aviation was a really big part of human factors and it still is to this day. Like NASA used to hire quite a few of my classmates. And I know that Boeing and a lot of those other, even BMW hire people that do what I do for a living and test the responses during drive time. And if you think about it, if you look at a Tesla versus a BMW, those are very different driving experiences. Like I had to relearn how to drive a Tesla, right? And like it has a one pedal situation. So now when I get into regular cars, I'm like, "Wait, what? What am I doing? What? What kind of car is this? Like how do I drive this thing again?" I know that sounds silly, but it, it's true 'cause you kind of just get used to the thing that you have. And that's exactly why human factors is prevalent in medical device or in aviation or in, you know, like any kind of like navigation systems. The reason the FDA mandated it is because a lot of products were coming to market and there was a very large influx of critical catastrophic errors in hospitals. People were suffering consequences of bad interfaces or lack of instructions on products. I know that there were a lot of intravenous medications given that weren't supposed to be IV medications in like in certain-- yes, you're supposed to inject it, but not. Intravenously and those charged caused people to perish. So that's when the FDA stepped in and said, "Okay, we were asking you as a favor to do these usability studies, but now officially they're part of your risk requirements and they're part of your requirements to get to market." And I think that happened about the time I graduated grad school, around that time. So about 15, 16 years ago. [00:17:50] Lindsey Dinneen: Okay. Yeah. Well that's a fascinating story, and I'm sorry that that is the impetus for the results that we have today, but also how incredible that that is something that's being prioritized and mandated now. And I'm wondering too, when a startup company is developing their technology, how soon should they be thinking about human factors, usability, UX/UI. [00:18:17] Staci Miller: As fast as they're thinking about risk. if you're already thinking about risk at phase zero, that's when you should be thinking about usability and UI and interactions based on user processes, because that's when this kind of conversation really needs to start with regulatory, with your team, with the engineers. So even if you don't have a human factors engineer on staff, like you can find a company that can give you like some fractional support, just, you know, to talk to and to understand what their, what, what their responsibilities are, and what their requirements are to get to market. I have found that a lot of founders don't think that it's a requirement. And I, and I'm really not sure why, but that's been happening a lot lately. [00:18:59] Lindsey Dinneen: Yeah. So because it's a requirement, because you should be thinking about it from the get go, what are some things that you've seen work really well in terms of, putting together this kind of this testing and whatnot versus things that might seem like they could work. Like perhaps somebody feels that they could maybe do some of this testing themselves. You know, just, just things that maybe people who aren't really familiar with all the regulations would perhaps do, and that could cause problems down the road. [00:19:32] Staci Miller: So there's a, these are all really great questions and let's, let's unpack the idea of research, right? So some people think that research is finding out if somebody is happy about a product and would use it, like product market fit, right? Some people do marketing for that, and I can, that's the type of research that is not technically human factors, but it is something that Gen UX can do, right? So it's just research. I, I call it like insert white meat or insert protein. We can do the research, right? So when it comes down to it, there's, I would say that research is split into two buckets, which is UX/UI, which is very popular and people understand that, which is a formative in the FDA guidance and then validation slash summative. So the validation studies are very clean cut. So I'll explain those first. And they are to validate that the user can use the system in its environments safely. So the alpha for that is the user is successful at using this product and the uses, uses and use environments correctly and safely. And this is all based on your risk documentation from your URRA or your UFMEA. Some people use ADFMEA, which is based on design, and I suggest that they don't use that because that focuses more on the system than it does on the user. And the FDA has really cracked down on that. So if you are a founder and you think you can get just one system, ADFMEA, you are probably already starting off on the wrong foot. Make sure you have your own usability. Because human factors work really focuses on two things in the medical industry. One, it focuses on helping develop the device while breaking down risks. So if you have mitigations and your system's designed a certain way to avoid a risk, that's very important, and that's really also usability testing. And I can explain this in two ways. I've worked at Meta, I've worked at Samsung, I've worked at a lot of different big tech companies, and I've worked at a lot of medtech companies. So I think that people think that human factors is different than user research, and they're right. Human factors is much harder than user research. And you really actually need a background in research methods and an understanding of how the application of research works. Formatives can be used for two reasons. One, to support the need of the product in use and to check how people are actually using the system in real life. So sometimes people are really good at thinking-- so engineers are amazing at building systems, right? I can't do what they can do. I'm not gonna pretend like I can. What I can do is help them build it for their end user, because a lot of the times engineers think very differently than the average human being. They're much more educated. Schooling for engineering is extremely difficult. A lot of it's mathematical computations, understanding actual physical properties of things in their environments and how that they work, right? So those are the things that engineers think about all day long. That's fine. I think about the user all day long. So you can create a system that an engineer thinks that is fine, but then the user is " I don't really know how to use this. What are you talking about?" Right? And so that's what user research informatives avoid. They avoid, they break down risk and they are able to help form the product. So those, those user research studies, like before, let's say phase zero to phase four in a market cycle, if phase five is market release, are for those things. And then as you get later in the cycle, you wanna do more rigid research, that's really breaking down the risk and really focusing on the user interactions within the system and med device. And making sure that they're assessing the risk based on your user, but they're very specific to the user interactions that are critical tasks and higher. Or things that lead up to the critical test and come away. So like you have to be able to do the steps before, do the thing that's really hard to do, that could hurt somebody and then make sure coming away from them you don't cause any harm either. That's the best way to look at these types of tests. And we do the exact same thing in validation for systems. So, in software you test to see if the software can do the thing that it's supposed to do. When you check that box, the software does the thing and it did it, and we're good to go. You do the same thing with mechanical engineering. The system has this, this range of motion here and this range of motion here, and it doesn't deviate from plus X to plus Y and therefore the system does what it's supposed to say. So you're verifying and validating that the system does what the system is planned to do. It's really no different in users, it's just that you're dealing with human beings and it's not, it doesn't work the same way, right? Because like people are variables no matter what. And that was really long worded. So there's like tons of different research to do, but if you don't do your summative and you don't do your risk documentation, you're not getting to, you're not gonna get to market approval. Just, there's no way. [00:24:34] Lindsey Dinneen: Yeah. Thank you. Yeah, that is incredibly helpful insight. And you know, so I wanna go back to, you had this company before, right? So you had already built a business and it was thriving, and then unfortunately life intervened a little bit. When you went to start Gen UX, did you have moments... [00:24:57] Staci Miller: Of PTSD? [00:24:58] Lindsey Dinneen: Of, yeah. [00:25:01] Staci Miller: Yes. [00:25:01] Lindsey Dinneen: Yeah. [00:25:02] Staci Miller: Yeah. I had major PTSD. Like I, so the concept of Gen UX was a play on words like, so I'm a Gen Xer, no biggie, but like I think that every Gen Xers, millennials, I feel like both of our generations very much identify with our generation. And I thought it would be kind of a fun play on words to identify to people that are also Gen Xers that, yeah, we do UX work and we're Gen UX, as a Generation X, like it was very important, right? So I kind of came up with that idea, thought it was cute. But at the time I was working for Meta, and Meta had been doing quite a bit of layoffs at the time. Nothing wrong with that, that happens with every company. But I have survived in Medtronic and Abbott and all these other companies. I had survived so many rounds of layoffs. I'm like, "One day my number is gonna be, it's just, it's just gonna happen." So, we started at Meta internally, really like they, they were very open and honest with people. They're like, "This is when this is gonna happen. We are gonna lay off more people. This is when this round is gonna happen. We're gonna lay off more people, and then this is the final round and this is when we're gonna lay off these people." So each of our groups of things like, so it was like engineers, lawyers, researchers. Like we, we had timelines that we knew if, if it was gonna happen, this is when it was gonna happen, this would be the day. [00:26:17] Lindsey Dinneen: Yeah. [00:26:17] Staci Miller: So I started to really think about what that meant, and I'm like, "Okay, well I'm not gonna start looking for jobs right away because I want my severance package." I definitely wanted that 'cause I, and then I wanted a break if I could have it. So I was like, okay. I, in between working at I was working at EDA as a contractor and that was super fun. Like I had my own time kind of, and I enjoyed the work and I got put on other projects whenever they needed me. And it was like, but I was constantly on a project, so I'm like, "I, maybe I'll go into doing IC work by myself" and I'm like, "No, I can't make enough. If I'm gonna do this, I'm gonna build something." And then I'm like, well, I started to talk to my friends every single one of my friends, including Interface Analysis' owner, Tony Andre was like, "Start your own business, Staci. Start your own consulting firm, just do it. Don't even look back. Just do it. People will end up coming to you because you know how to do this." He's like, he's it's, "You know, the first years they are what they are and everybody knows what that looks like. It's, it's rough. You have, it's like a mental game. You're like, I am gonna do this. And you just have to be consistent and can continue down your path. And more and more people will show up." And that's been true every year. But that's how GenX was started. And yes, there was this whole trepidation about, "Am I gonna make it? Am I gonna make it through this?" And I was like, "You know what, Stac, you're starting in a recession in your, in your industry. If you can get it done, if you can get two years in and be successful, you're fine." I'm in year three. [00:27:50] Lindsey Dinneen: Yeah! [00:27:51] Staci Miller: Yeah, I mean, year three, woohoo. And we're increasing 50% year over year in year three, and I started it with $0. So, and I'm not, I'm not saying like a hundred to 50, like $50 to a hundred, we're, we're talking a couple hundred thousand dollars here, a couple hundred thousand there. But it's modest and I do expect that growth, and I do expect that to continue. And the other thing I think about is becoming very malleable in, in your spaces, like what's working for you and what doesn't work for you. But I feel like that's kind of off topic from what you asked. But yeah, I had PTSD gave myself at least two years and I'm like, "I can do anything for two years. If it doesn't work out, you know, like I have everything that I have and I can go back into corporate if I need to." And I really, I really was tripping, like just to be nineties about it, I was tripping. Like I was really like, "You know, I don't know." And my husband was like. He was my biggest cheerleader. He was like, "You've gotta do this. He's you're gonna, you're gonna be able to do this. You have something that I don't have. You're really great at networking people like you." I'm like, "Do they really like what?" And he's, " No, people like being around you. You make friends easy and people really do enjoy being around you and they like know that you're smart and you're gonna be able to do this." So, that's how this all started. And yes, I was really freaked out when I first started, but every day when I had bad days, I'm like, "Everything always works itself out." [00:29:14] Lindsey Dinneen: Yeah. [00:29:14] Staci Miller: "Have you ever not been in a situation where everything works itself out?" "No. No." So I'm like, "Well, if I, if it doesn't, I'll get a new dream, but I don't-- once you hit this, this year, like year three and you know you're still growing, you don't have to get a new dream, you just keep going and you're like, this dream is happening. I'm gonna keep it going." [00:29:34] Lindsey Dinneen: Yeah. What was it like building a team? Did you start off as a one-woman show, or did you have support at the beginning? How did that work? [00:29:43] Staci Miller: So at first, actually my designer's father was working with me and he called me out of the blue and he's " Hey. I have this client, she doesn't have any human factors person working with her, but I know that she needs it and do you wanna talk to her? I know you're not working at Meta," because I put on my, oh. LinkedIn profile Open to Work. So he called me like within two days, like seriously, like people started to call me and that was when I was already like, "I'm gonna do my own thing. I'm just gonna do my own thing." So the universe just brought me a gift, right? And I met this first client and I started to work with her, and at first everything was super cool. The first year it was great, and I really liked working with her, but she also needed a couple of other things. She needed an IFU and she needed design quality assurance. I'm like, "Check, check. I can get both those things done." So I called my friend Maria, "Hey, do you wanna work with me? She's " Hey. Yeah, totally." Because we had already worked together and we knew each other pretty well. So it wasn't like it was difficult to make that connection. And, and she knows my personality. I know her personality, and I know we both work extremely hard and we have that in common. So I wasn't, never, would I be worried about Maria. And then I found I wasn't, I didn't even have a designer yet on staff. And I found someone who used to do instructions for use for a different company I worked for. I called him like, "Hey, can you do this?" He's " Yeah, yeah." So I got all that done for this other client. I'm like, "I can do this. I can do this. I can, I can find people." I know so many intelligent people who love what they do and have a fire for it every day. And then the evolution started to happen. And then I asked someone to work with me to do sales, and then they said, "Yes." And then we started to pitch people that I was friends with and knew, and sometimes they said yes, and sometimes they said no. I think the first year, I think I pitched over like $4 million in business and I got 20,000. No, I got, I got 80,000, something like that. Something, something small and I'm like, "Why am I pitching so much? This is like taking so much time outta my day," that I found someone to work with me. His name was Adam and I still actually work with Adam and he, but he's a big picture guy and he started to work with me a little bit and help me like navigate through some things. Even to this day, we talk and he's not fully, fully, fully on onboarded, but if, if some. Of the clients that he lands do come on board, he will be back on board and he will be working with me again. And then I had a salesperson this last year and I realized just I needed more of a hunter-gatherer. So like we're just going in a different direction, right? So I had that, and then last year my goal was to bring my designer Maddie on full-time. And I was able to do that too. So everything that I've kind of just said, "I'm gonna do this this year, I've been able to do this year." And I'm not taking this lightly. Like I have a board of directors, which are people who are, have different perspectives on finance because that's my weakest link, I would say. A professor at UCLA, his name's Sean Pat, also a good friend of mine. He's on my board. And my brother-in-law and my nephew, who is new in his life and on his journey, is on my board as well, and I kind of wanted him on my board so he can see what it looks like to be an entrepreneur and see what growth looks like year over year because he is already working for companies. He's, he's like 25, I think, and he's already being groomed to be in upper management. He's got upper management written all over him as like the, as like people would say in like cute little circles. And then my my brother-in-law, he is one of the CFOs at Mayo Clinic, so these are people who have some in medical, some in finance, some in finance, in medical, just helping me like grow. I throw things past them and they help, you know, make decisions for the year. And they tell me like, they give me feedback and, and work through things that I'm doing and what they think is right, what they don't think is right. And sometimes I listen, sometimes I don't. You know, like... [00:33:28] Lindsey Dinneen: Well, yeah. [00:33:29] Staci Miller: Just really depends like where I'm at and what I wanna do and where we wanna grow. [00:33:34] Lindsey Dinneen: Yeah. Excellent. Okay. So I'm curious, especially within medtech specifically, are there moments that really stand out to you as just affirming, "Oh my goodness, I am in the right place at the right time." [00:33:49] Staci Miller: Things keep happening, so, every time I speak, like I, I spoke at Project Medtech, people bombarded me. They're like, "We wanna work with you. We wanna work with you. We should talk, we should talk." Anytime I go to a symposium I walk away with two or three leads. People coming up to me, "Oh, do you do this thing? We should really talk. We should really talk." So, just being in the situation like that kind of tells me that I'm in the right direction. And the other thing is we're growing year over year. If you take a 10,000 foot view of where I was year one versus year three now, very, very different. Extremely different. And like I said, I do have, I do have other consultants that work with me. I don't want you to think it's just like a two person shop. It's not, there's other consultants that work with me but they're as needed. They're not full employees, which I think is really helpful in a situation like this. If you're a founder starting up from scratch and you're not, you don't have, I'm not trying to get angel investors. I'm not trying to get people to push money into my company. I am building it literally from zero to whatever it is that I make. And so that, that's a, what I would call like a slow burn of, you have to build your foundation, you have to manage to the capital that you do have, and then you, then you go to the next level and you do the same thing and then you do the same thing. And there's a lot of consistency with the business now, and I see a lot of people targeting me for that consistency. And as, as we are growing, like people are engaging with us on a different level, which is exciting to see. That's always exciting. [00:35:20] Lindsey Dinneen: Yes. [00:35:20] Staci Miller: That's kind of how I know. Yeah. [00:35:23] Lindsey Dinneen: I love that. Awesome. Okay, so pivoting the conversation a little bit just for fun. [00:35:28] Staci Miller: Cool. [00:35:30] Lindsey Dinneen: Imagine that you were to be offered a million dollars to teach a masterclass on anything you want. Could be within your industry, but it doesn't have to be. What would you choose to teach? [00:35:40] Staci Miller: That's a great question. I love, I think it's very important when you do what you do for a living to have something that isn't that for yourself. So I, there's very specific ways as to how I unwind at the end of the day. One of those things is cooking. I would totally do a masterclass in being a home chef. Like I'm, I'm not even a chef like that. I've never gone to culinary school, but I absolutely, I make my own breads. I make chutney sometimes when, when I want some. I would do a masterclass on-- I'm not Gordon Ramsey. I'm not Thomas Keller. Here's what it looks like to be a home cook. And here's the, the five things that you actually need. And this is what you should learn how to make first. Like I remember the first time I was trying to make pasta or something, I boiled the water to death. There was no water left in the pond. Like I didn't even know what I was doing. I, maybe I walked away from it, I don't know, but I destroyed the pot. My mom's " What were you doing?" I was like, "Making pasta." And she's " What, what, what happened? You ruined the pot." I'm like, "I'm not, I just did it wrong." So I would probably do a masterclass in how to just take that first step learning how to make your own food, right? And talk about food 'cause I like food. There you go. That's what I would do. [00:36:52] Lindsey Dinneen: Love it. I love food and I love talking about it. So, that sounds like a great class. [00:36:58] Staci Miller: I would do, I would totally do it. [00:36:59] Lindsey Dinneen: Okay, and then how do you wish to be remembered after you leave this world? [00:37:07] Staci Miller: This might be dating me, but Roy Orbison who wrote the song, "Pretty Woman" that was also in the movie, "Pretty Woman" wrote that he "just wanted to be remembered." And I thought that was really interesting. And I think that everybody knows that song knows that it's the guy like, I don't know if you know like the artist, but I think even to this day, that song, generationally, people know that song. I don't know how I wanna be remembered, but this is how I wanna impact the world. So it's kind of like that, but kind of not. I believe that knowledge transfer is the most powerful thing that we have amongst generations. And I want the next generation to be better than me, which is probably, in my opinion, I'm kind of kind of strict about this, probably a tall order, 'cause I'm like very picky. But, I have mentored and, and taught people my craft, and I want them to be better than me so they can mentor people and be better at this craft. So if I leave one mark on this world, it's that I have taught somebody what I know how to do and I expect them to do it better than me. And I don't mentor just anybody. So if I'm mentoring you is, and I'm putting all this energy into you, you better, you better bring it. And the people that I have worked with and have mentored are doing extremely well in their careers, and that's, that's kind of a thing that I like about, like what we do and how I do it. So I don't know if I would be specifically remembered for that, but I do know that it would move our industry forward and that makes me happy. [00:38:39] Lindsey Dinneen: I love that. That's a beautiful legacy. All right, and then final question. What is one I know, what is one thing that makes you smile every time you see or think about it? [00:38:52] Staci Miller: When I see what I'm building or, or how I'm building it in the future and I really go deep within my, my consciousness about this is what I'm gonna do next. This is how I'm gonna do it. This is what makes me feel really alive. I get so excited. I get like goosebumps. I start smiling. I, I'm a big-- I don't know if you do this, Lindsey, but I do this-- I kind of dance around a little bit. Like I dance when I'm making food, I dance and most people dunno that about me. But I, but my closest friends I remember I was working with this one guy and he looks at me, he's " Do you ever stop dancing?" I'm like, "Nope. Nope, Nope. Gotta dance." So all that stuff like starts to happen. And I just get really excited about the things that I'm trying to build, what I'm trying to master in my own world, what I'm trying to create. And that's what gives me like so much excitement. And then a number two would be my cats, because they're ridiculous and I love them and they give me so much love and they make me smile all the time too. [00:39:52] Lindsey Dinneen: Oh yes, those are great answers. I love that so much. It is exciting to see. Dreams come true. I can totally understand that answer of getting the, the excitement, the tingles, and then yeah, I, yeah, I, I obviously relate to dancing around all the time, and especially like celebratory dances. They're, my celebratory dances are the goofiest, most ridiculous things you've ever seen, but I'm happy! So. [00:40:20] Staci Miller: As long as you're happy, that's all that really matters, right? Like that vibe that you're putting out there and the happiness and the giddiness, like the things that I'm building in my mind, like they haven't happened yet, but I'm dancing like they have, you know, because I hope that they do. Like there you go. And I think that's important. I love it. [00:40:35] Lindsey Dinneen: True embodiment of the vision. I love it. Well, well, Staci, this has been a great conversation. Thank you so much for your insights and your stories, and we are so honored to be making a donation on your behalf today to Feeding America, which works to end hunger in the United States by partnering with food banks, food pantries, and local food programs to bring food to people facing hunger, and also they advocate for policies that create long term solutions to hunger. So thank you so much for choosing that charity to support. And gosh, I just wish you the most continued success as you work to change lives for a better world. [00:41:15] Staci Miller: Thank you, thank you. It was so much fun being with you today. I appreciate this and it was so much fun to talk about. And yeah, I can't wait to see you in the next couple weeks too. So we'll see each other soon. [00:41:26] Lindsey Dinneen: Yay! Sounds good. Well, thanks again and have the best rest of your day. [00:41:32] Dan Purvis: The Leading Difference is brought to you by Velentium Medical. Velentium Medical is a full service CDMO, serving medtech clients worldwide to securely design, manufacture, and test class two and class three medical devices. Velentium Medical's four units include research and development-- pairing electronic and mechanical design, embedded firmware, mobile app development, and cloud systems with the human factor studies and systems engineering necessary to streamline medical device regulatory approval; contract manufacturing-- building medical products at the prototype, clinical, and commercial levels in the US, as well as in low cost regions in 1345 certified and FDA registered Class VII clean rooms; cybersecurity-- generating the 12 cybersecurity design artifacts required for FDA submission; and automated test systems, assuring that every device produced is exactly the same as the device that was approved. Visit VelentiumMedical.com to explore how we can work together to change lives for a better world.

L'intelligence artificielle transforme déjà notre manière de concevoir des produits.Mais qu'en est-il de la recherche utilisateur ?Dans ce nouvel épisode, nous explorons une question essentielle :comment l'IA va-t-elle changer notre façon d'observer, comprendre et analyser les comportements utilisateurs ?Synthèse automatique d'entretiens, génération d'insights, analyse comportementale, tests utilisateurs augmentés, biais algorithmiques, perte de nuance humaine…L'IA promet de faire gagner un temps considérable aux équipes produit et UX.Mais elle soulève aussi une question fondamentale : Peut-on automatiser la compréhension humaine sans perdre ce qui fait la richesse de la recherche utilisateur ?À travers cet épisode, nous échangeons sur les opportunités, les limites et les transformations profondes que l'IA apporte déjà au métier d'UX Research.Un épisode pour les designers, product managers, chercheurs, et toutes les personnes qui s'interrogent sur l'avenir de la compréhension utilisateur à l'ère de l'intelligence artificielle.Hébergé par Ausha. Visitez ausha.co/politique-de-confidentialite pour plus d'informations.

What makes a healthcare experience feel simple, trustworthy, and effective, even when the work behind it is anything but? On episode 107 of Astonishing Healthcare, host Justin Venneri sits down with Judi Health's Adam Murphy, Senior Director of Design, and Michelle Chambers, Director of UX/UI, to explore how thoughtful UX/UI design can transform healthcare from the inside out.Adam and Michelle share a practical, behind-the-scenes look at designing for enterprise health tech, where complexity is high, workflows are critical, and poor design can slow decisions, increase errors, and erode trust. They explain why reducing cognitive load matters so much in healthcare, how strong design supports speed and accuracy, and why better user experiences can lead to better outcomes for both operational teams and health plan members.HighlightsIn healthcare, design must solve real problems, not just look good, because good UX means smoother workflows and fewer mistakes.Human-centered design, driven by genuine user pain points, leads to stronger, more intuitive solutions in health tech.Reducing cognitive load is essential, as strong UX/UI in healthcare platforms improves speed, accuracy, and outcomes under pressure.Designing with clarity and intention—such as using clear labels and wayfinding—prevents user errors and builds trust and efficiency throughout complex healthcare workflows.Related ContentTop 10 New Judi® Updates Improving Health Benefits AdministrationHealth Benefits 101: Service Excellence & Scaling an Award-Winning Call Center ModelAH027 - What is Pharmacy Benefit Management? With Jillian Lonson and Jean Beman, Part 1AH058 - Building Judi®, the Healthcare Infrastructure of the Future, with Liya LomsadzeFor more information about this episode, please visit Judi Health - Insights.

¿Qué está frenando el crecimiento de tu e-commerce en moda?En este episodio de Fashion Digital Talks, entramos a fondo en lo que realmente hace rentable un negocio digital más allá del tráfico: estrategia, operación, tecnología y toma de decisiones basada en data.

Tu le vois.Tu le sais.Tu l'as déjà ressenti plusieurs fois.Mais tu continues quand même ! Tu continues à envoyer des candidatures sans réponse. Tu continues à ajuster des détails qui ne changent rien. Tu continues à espérer et tu te dis : “ça finira par passer”.Et pendant ce temps-là, rien ne bouge ! Le vrai problème, c'est que plus tu continues … plus tu t'éloignes de ce qui pourrait vraiment marcher.Dans cet épisode, on va mettre un mot sur ce que tu vis vraiment :- Pourquoi tu restes bloqué alors que tu sais que ça ne fonctionne pas- Ce mécanisme mental qui te pousse à répéter les mêmes actions- Et surtout, comment sortir de cette boucle sans tout remettre en questionTu vas comprendre pourquoi :- Ce n'est pas un problème de motivation- Ce n'est pas un manque d'effort- Et ce n'est même pas une question de compétenceC'est un problème de lucidité … et de positionnement.Je te partage aussi des situations concrètes que j'observe chez les designers que j'accompagne :Camille, Product Designer, qui postule depuis 3 mois sans retour. Karim, UX Designer expérimenté, qui retravaille son portfolio sans comprendre pourquoi ça bloque. Ils savent que ça ne marche pas.Mais ils ne savent pas quoi changer.À la fin de cet épisode, tu vas pouvoir :- Identifier précisément ce qui ne fonctionne pas dans ta démarche- Comprendre pourquoi tu restes bloqué malgré toi.Et surtout, prendre une décision claire pour arrêter de tourner en rond. Si tu es en recherche, ou simplement frustré∙e par l'impact de ton portfolio aujourd'hui, cet épisode va te faire gagner du temps ! Vraiment beaucoup de temps.Si tu t'es reconnu dans cet épisode, ne reste pas seul avec ça.Je propose des accompagnements pour t'aider à débloquer concrètement ton portfolio et ta recherche.Contacte-moi en DM sur Linkedin https://www.linkedin.com/in/laurentgallen/– Pourquoi tu es bloqué∙e dans ta carrière de designer ? – Designer senior : débloquer ton positionnement, ton porfolio– Positionnement et portfolio : qu'est-ce qui bloque vraiment ? portfolio UX, portfolio product designer, trouver un job UX, candidatures UX, design blocage carrière, designer améliorer son portfolio, UX UI portfolio design, designer cherche emploi, designer emploi, positionnement designerDesign + est le podcast pour tous les designers UX, UI et Product.Avec la saison 12, je t'aide à retrouver de la clarté dans ta carrière, ton positionnement et ton rapport au travail.

Tentokráte jsme probrali změnu práce UX/UI designérů v době AI se špičkovými zástupci této oblasti. Jakub Scooby Šalmík a Honza Toman nasdíleli kterak fungují v jejich společnostech, jestli je Figma stále relevantní nástroj a jak přistupují k návrhu agentních rozhraní. Určitě nevypusťte konec, kde jsme vyhlasili soutěž o volňásky na konferenci Webexpo. * https://duvo.ai * https://supernova.io

#862 Is AI helping or hurting your creativity and intuition? In this insightful episode hosted by Kirsten Tyrrel, we sit down with Hannah Ryu, co-founder of Oak Theory, a creative tech studio pushing boundaries in branding, UX/UI, and web development. Hannah shares her entrepreneurial journey from immigrant roots to agency ownership, the power of partnership, and how AI is transforming the way we work — both for better and for worse. We explore healthy ways to integrate AI into your workflow without sacrificing human insight, how intuition and analog practices are making a comeback, and why creativity and execution — not just automation — still win in business. This is a must-listen for founders navigating the fast-evolving world of entrepreneurship in the age of AI! (Original Air Date - 8/13/25) What we discuss with Hannah: + Hannah's journey to entrepreneurship + Building Oak Theory and Under the Oak + UX/UI explained through real-world examples + Impact of AI on creative industries + Healthy vs. harmful AI usage + Importance of intuition and analog practices + Benefits of business partnerships + Using AI for operations and proposals + Avoiding overdependence on tools + Seasonality of tech exploration in business Thank you, Hannah! Check out Oak Theory at ⁠OakTheory.co⁠. Check out Under the Oak at ⁠UndertheOak.co⁠. Watch the ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠video podcast⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ of this episode! To get access to our FREE Business Training course go to ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠MillionaireUniversity.com/training⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠. To get exclusive offers mentioned in this episode and to support the show, visit ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠millionaireuniversity.com/sponsors⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠. Learn more about your ad choices. Visit megaphone.fm/adchoices

Ways to drive more traffic to your freelancer website are changing fast. And if SEO is the only strategy you know, you're only halfway there. I brought on Krissy and Clarie to break down what's actually happening with search right now, including the shift from Google rankings to AI recommendations, and what you need to know about both SEO and AEO to stay visible to the clients you actually want.Krissy Chin and Claire VanBemmelen are the founders of K+C Creative and the duo behind websites that don't just look good, they actually convert. Krissy is a business strategist and copywriter who used her own automated funnel to enroll 4,000 people into a paid offer in four months. Claire is a brand and UX/UI designer who thinks about user experience the way the rest of us think about coffee: constantly and with strong opinions. Together, they've helped service providers, freelancers, and course creators build websites that deliver.Listen to learn more aboutWhat AEO actually is and how it's different from SEO (optimizing for one doesn't automatically cover the other)The most common website mistakes service providers make that tank first impressions before a potential client even starts scrollingWhy your website's About page is not a resume and what it should actually do for your businessThe three specific things you can do right now to increase your chances of getting recommended by AI tools like ChatGPT, Perplexity, and Claude.How blogging for AEO is a completely different strategy than blogging for SEO, and why quality > quantityYour website isn't just a digital business card anymore. It's a trust-builder, a client filter, and a 24/7 sales tool, but only if it's set up right. SEO gets you in the game. AEO gets you recommended. This episode covers both.Sponsored by Wispr Flow*Write and prompt faster with this voice-to-text AI tool that turns speech into clear, polished writing in every app. I'm using Wispr Flow to talk out emails, client replies, and AI prompts instead of typing everything. It's one of my top tech tool recommendations and a real time-saver in my “4 hours of prime work time” mom life. Try Wispr Flow here* (*my affiliate link)Links Mentioned in Show: Get a FREE website audit from Krissy & Claire: you'll get a personalized mini audit on your home page! They'll tell you what's working, what you're missing, and recommendations for improvements.Video: How to Add Schema Markup to Your Kajabi BlogFree Schema Markup Tool: https://www.kandccreative.com/schema-toolGrab Krissy's new book “Sell While You Sleep: Turn Your Knowledge into an Automated Online Business and Create a Life of Freedom”Join our Digital Marketer's Workgroup: You've done the work. Built the skills. Earned the clients. Now it's time for the right people to start knowing your name. Our Workgroup is the professional community for established freelance marketing specialists who are serious about their work and ready to be recognized, referred, and surrounded by people who match that level. Marketing nerds welcome. >>Apply NowConnect with Krissy & Claire:Instagram: @kandc.creativeFacebook: K+C creativehttps://www.kandccreative.com/Connect with Emily:Instagram: @emilyreaganpr Facebook: @emilyreaganprYouTube: Emily ReaganAsk Emily Anything here> Grow your freelance business inside the Digital Marketer's Workgroup: Apply to join our tight-knit community for advanced training, ongoing support, troubleshooting, and exclusive job leads.> Enroll in the Unicorn Digital Marketing Assistant School: Learn in-demand, tactical digital marketing skills on your own time so you can move beyond admin work and offer high-value marketing services.> Hire a Digital Marketing Assistant: Submit your job posting and I'll share it with the skilled & vetted freelancers in our Workgroup.> Download my free Top Ten Most Requested Digital Marketing Tasks & Services to see what clients are hiring for right now.

Рынок найма в США и Европе 2026: что происходит и что делать, если работа не ищется. Че с работой?! Да, именно так, без реверансов. Рынок штормит, резюме улетают в пустоту, рекрутеры как будто вымерли, а вы сидите и думаете: "Это я такой или мир сошел с ума?" Мы с Маршей Подоляк разберем, что реально происходит на рынке найма в США. Но без драмы и слез - будем смеяться, потому что если не смеяться, то плакать. Разберем ситуацию с юмором, конкретикой и ответим на ваши вопросы в прямом эфире. Apprenticeship.gov https://www.apprenticeship.gov/Марша (Мария) Подоляк (Marsha Podolyak) - Technical Product Marketing ManagerАвтор Телеграм канала "

In this final episode of the "Creator's Path" season, Kate Syuma speaks with Caitlin Sullivan, AI educator, solopreneur, course creator, and former consultant at Spotify Business, about navigating motherhood and building a scalable solo business in the age of AI.Caitlin opens up about her identity shift after becoming a mother, her hesitant but intentional entry into the AI space, and her philosophy around redefining what "good enough" means across life seasons. She also shares hard-won lessons from transitioning from freelancing to productizing her expertise, and why being early to a trend doesn't always mean immediate financial reward.—

Se reconvertir dans l'UX design, par où commencer ?Dans cet épisode, nous donnons la parole à une personne en reconversion professionnelle qui vient poser ses questions directement à nos designers. Parcours, compétences, réalités du métier, difficultés rencontrées… cet échange permet d'aborder concrètement ce que signifie changer de voie pour se diriger vers l'UX.Un épisode pensé pour celles et ceux qui envisagent une reconversion, mais aussi pour mieux comprendre les enjeux et les exigences du métier de designer aujourd'hui.

Certification has landed! This episode covers the upcoming Mautic Developer Certification, alongside key updates including Mautic 7.1 RC1 and current security releases. We look at new developments such as the Media Manager, discuss webhook-based bounce handling, and highlight maintenance tooling with the housekeeping bundle. Community contributions, feature highlights, and major Mautic events complete the episode. A compact overview of current progress and open initiatives in the Mautic ecosystem. COMMUNITY & EVENTS Mautic Fundraiser Status (13,000) https://mautic.org/2026-fundraiser MAUTIC RELEASES Mautic 7.1 RC1 (29/03/2026): Form Types, NHI Filter, Marketplace API (Reviews/Ratings), Plugin Version Display, S/MIME Signing, UX/UI, PHP 8.4 Modernization https://github.com/mautic/mautic/milestone/149?closed=1 Security Releases / ELTS https://bca FEATURES & IDEAS TORN Media Manager: Cropping, Resizing, Tagging, Dynamic/Static Folders, Menu Integration https://forum.mautic.org/t/new-mautic-media-manager-torn/37407 and https://forum.mautic.org/t/global-media-library-accessible-from-main-navigation/37418 KNOWHOW Bounce Handling via Webhooks: Sendgrid Setup https://forum.mautic.org/t/issue-with-sendgrid-webhook-callback-in-mautic-5-dsn-configuration-for-event-processing-transport-not-found-error-does-mautic-5-support-this-by-default-or-is-a-plugin-required/34939/4 Webhook Concepts: Scaleway, Unified Plugin Approach, Mapping Logic, MX-to-Webhook Conversion, Categorization Patterns 3RD-PARTY & PLUGINS Housekeeping Bundle: Table Optimization, Maintenance Tasks https://github.com/Leuchtfeuer/mautic-housekeeping-bundle and https://forum.mautic.org/t/optimised-storage-for-email-statistics-view-in-browser-tokens-open-details/37273 COMMUNITY & EVENTS Developer Call: Review Legacy API Documentation https://forum.mautic.org/t/old-mautic-api-documentation/37317 Interview & Opinion Developer Certification Program https://m.mautic.org/asset/138:mautic-developer-certification-curriculumpdf and https://mautic.org/blog/mautic-developer-certification-is-coming/ and https://mautic.org/mautic-certification/ COMMUNITY & EVENTS Feature Highlight Submission https://m.mautic.org/mautic-feature-highlight Year in Review 2025 https://mautic.org/blog/mautics-year-in-review-2025/ Mautic World Conference 2026 Early Bird https://mauticon.mautic.org/ Mautic World Conference 2025 Videos https://www.youtube.com/watch?v=_QEYNIPdDcs&list=PLH3AAYwuwC__Bc_1ojsaoOeN7TZxbtIkU Mautic Fundraiser Call https://mautic.org/2026-fundraiser

The episode moves through three connected ideas. First: clinical trials have a UX problem. One in five trials recruits zero patients. Half under-recruit. Paul's early work was understanding why – and fixing it. The answer was almost never the science. It was that patients had no parking, caregivers had no wifi (or babysitting!), and the protocol assumed everyone could get to Mass General by 9 AM on a Friday via public transit. Solving that required showing trial designs to actual patients before locking them, and listening to their recorded reactions rather than just summarizing their survey scores. Second: measuring patient experience is genuinely hard. There are no inches of insomnia. No pounds of pain. Patient Reported Outcomes – PROs – exist because the most burdensome chronic conditions don't have actual units that can be measured. There are thousands of PROs, many are outdated (the fibromyalgia questionnaire from the early 2000s asks how well you can vacuum and cook for your family), and most were designed for clinical trials, not for weekly check-ins on a mobile screen. So for you, Product Manager/Engineer/Builder: how are you going to measure whether your Care Model actually improves patient health? Third: building PROs into a product creates specific traps. Paul runs through the ones he has seen firsthand: copyright violations (most scales are licensed and litigation can cost millions), engagement drop-off (5–10% of users is a good day for consistent tracking), incentive fraud (cash rewards attract bot farms), the nocebo effect (asking about pain can worsen it: hey, 1-10 scale, how itchy are you right now?), and the regulatory ceiling – go too far with your tracker and you've crossed into medical device territory, with all the compliance that comes with it. The Five Things to Know Before You Build 1. You probably don't have permission to use that questionnaire. Most validated scales are owned by universities and licensed for a fee. Saying you found it published online doesn't mean it's free. The database PROQOLID lists rights holders, and some of them are quite litigious  2. Only about 5–10% of patients will track at the cadence you're planning. The ones who do are not representative of your broader user base. Obsessive trackers skew your data. Users with executive dysfunction may not be able to log in, let alone complete a questionnaire. 3. Cash incentives destroy your data. If you offer a financial reward for completion, expect an avalanche of bots and fraudulent responses. Survey researchers report 80–90% fraud rates in incentivized studies. Things that seem to work better: setting group goals, an AMA with the scientists behind the study, and giving users a summary of what their data revealed. 4. Asking about symptoms can worsen them. The nocebo effect is real (for example: scale of 1-10, how itchy do you feel right now?). Paul's team designed positively-framed questions ("how well are you sleeping?") rather than deficit-focused ones ("how bad is your insomnia?") specifically to reduce iatrogenic harm. 5. Interpreting a score triggers regulation. Tracking is fine. Saying that a score of 5/5 means "severe" COULD make your app a medical device and suddenly make you beholden to a lot more regulation Resources Paul Wicks on LinkedIn — linkedin.com/in/paulwicks Paul's newsletter, ProofPoints Paul's podcast, Prove It! Paul's website, ProofStack Health https://www.meetnirvana.com/oop RAAPID Inc course on Risk Adjustment: V28, AI, and multi-million dollar settlements. Apr 7-9 Sponsor the Hardware Hackathon! Apr 17-19 in SF! PROQOLID — eprovide.mapi-trust.org — find the rights holder for any validated PRO scale PHQ-9: free, validated, widely used depression screener GAD-7: free, validated anxiety scale Timestamps 00:00 — Paul's origin story: ALS research, patient communities, and clinical trial ethics 03:00 — PatientsLikeMe and showing trial protocols to patients before locking them can actually INCREASE recruitment 11:00 — What PROs (Patient Reported Outcomes) are, why there are so many, and why none of them agree 18:00 — Pharma, payers, providers, patients – and who actually cares about PRO data 26:00 — The fifth stakeholder: scale developers. Beware for license fees and lawsuit risk 30:00 — Which patients actually track data, and what to do about everyone else 33:00 — False starts: psoriasis body maps, crab-to-clam scales, and positive framing 38:00 — The regulatory ceiling and pharmacovigilance

In this episode of Growthmates, Kate Syuma speaks with Catt Small — Staff Designer at Dropbox, author of The Staff Designer, writer, teacher, and indie game developer.Catt shares how she built a book, a course, and a creative practice while working full-time — and why small daily progress matters more than waiting for the perfect moment.—

Herzlich willkommen zu einer weiteren Episode des Digital Product Talks! Zu Gast haben wir heute Laura Müller. Sie ist Head of UX/UI bei Henkel und verantwortet dort den Aufbau und die Skalierung des globalen UX/UI-Teams.

Rachel How is one of Malaysia's top UX/UI designer - entirely self-taught - with a huge 330k following she's built over the last 4+ years!But finding her path wasn't easy.She quit law school after 2 months because it wasn't for her.Worked 10 different odd jobs - including as a body lotion rep & real estate agent - to figure out her interests.Her realisation: She enjoyed designing property posters over selling the houses themselves.That led to her joining a hackathon organised by Hong Leong Bank as a designer.They ranked 10 top.That led to a role as a Senior Product Designer Fave.While working full-time, she launched her UX/UI YouTube channel and started building different income streams.By 2022, she was generating $106,241/year from her freelance work itself, which gave her the confidence to take the leap.Quit.And become a solopreneur.But career journeys are never linear.To learn more about how Rachel built her 8 income streams, her advice for building a YouTube channel & what keeps her going, tune in! Highlights: 1:24 The $106,241 year3:15 Growing up wanting to be "somebody" 8:02 The RM50,000 Law School 10:45 Quitting Law after 2 months:13:10 Working 10 odd jobs15:45 The turning point19:12 Entering the Hong Leong Bank hackathon 22:30 Self-teaching UX/UI: YouTube vs. Reality 26:40 Landing the role at Fave 29:15 Launching her YouTube channel: 10k subs in 3 months 32:50 Burnout & health struggles 35:20 Being the sole provider for her family 38:44 Why her revenue dropped to $70k in 202347:12 Don't follow passion, follow curiosity 50:05 Advice for aspiring solopreneurs

ESP et ESD : deux écoles pour se former aux métiers de la communication et du digitalL'École Supérieure de Publicité (ESP) et l'École Supérieure du Digital (ESD) proposent des formations professionnalisantes, fortement connectées aux entreprises, pour préparer les étudiants aux métiers de la communication, du marketing et du numérique. Grâce aux stages précoces, à l'alternance et aux projets réels, ces écoles visent une insertion rapide dans des secteurs créatifs et en forte évolution. ✅ DANS CET ÉPISODE NOUS ABORDONS :Les spécificités pédagogiques de l'ESP : professionnalisation dès la 1re année, spécialisations en communication et marketing, et parcours d'excellence.L'organisation des parcours d'études (Bachelor, Mastère, alternance) pour accéder aux métiers de la communication, de la création et de la stratégie de marque.Le positionnement de l'ESD sur les métiers du digital (UX/UI, marketing digital, data, création vidéo) et son fort lien avec les entreprises pour favoriser l'emploi. Pour en savoir plus sur l'ESP : https://espub.org/Pour en savoir plus sur l'ESD : https://ecole-du-digital.com/ Episode sponsoriséℹ️ SUIVEZ L'ACTUALITÉ DE L'ORIENTATIONInscrivez-vous à l'Hebdo de l'orientation : https://azimut-orientation.com/abonnez-vous-a-la-newsletter/ (vous recevrez en cadeau un guide téléchargeable)

In this episode of Growthmates — The Creator's Path, Kate Syuma speaks with Felix Haas — entrepreneur, designer, investor, and team member at Lovable.Felix shares why entrepreneurship is not about owning a company — but about taking ownership of your life. They discuss designing your career intentionally, hiring founders (even as employees), why side projects matter, and how visualization can change your trajectory.—

Felix van de Sand (CEO von COBE) erklärt, warum UX/UI Design weit mehr als bunte Buttons ist. In dieser Folge erfährst du, wie Markenwerte in Pixel übersetzt werden, was hinter „hedonischer Qualität“ steckt und warum KI-Modelle bald unsere digitalen Storefronts ersetzen könnten.

Takeaways Cómo el contenido visual y textual, apoyado en IA, puede mejorar la percepción y venta de productos. La categorización estratégica de productos en niveles de lujo y cómo influye en las decisiones de compra. Optimización del UX/UI: desde comparadores, paquetes personalizados y gamificación para incrementar el ticket promedio. La relevancia del control del piano económico: conocer y jugar con los unit economics y márgenes para decisiones comerciales efectivas. Estrategias de descuentos escalonados, bundles y uso estratégico de countdowns y contador psicológico. La visión de Esme sobre la planificación y tiempo necesarios para temporadas altas como Hot Sale y Buen Fin. Métricas clave y KPIs a monitorear regularmente para impulsar el seguimiento en e-commerce. La importancia del trabajo en equipo y colaboración con agencias para resultados sostenibles. Tendencias futuras: integración de AI en plataformas como Shopify y el uso de contenido generado por usuarios. Chapters 00:00 - Introducción y contexto del caso Atlas y Spring Air  02:24 - La evolución del canal de e-commerce y etapas iniciales  07:22 - Diagnóstico del canal hace dos años y principales cambios estructurales  10:54 - Migración de Vitex a Shopify y beneficios obtenidos  13:17 - Generación de contenido y uso de IA para imágenes lifestyle  15:21 - Diseño de contenido "Reasons to buy" de marca y producto  19:26 - Mejoras en UX/UI: comparadores, paquetes y gamificación  22:07 - Optimización del checkout y consejos para Shopify Plus  25:47 - Estrategias de contador en sitios y páginas de producto  28:17 - La gestión del pilar estratégico: juego con márgenes, bundles y descuentos  31:50 - ¿Qué es un piano y cómo jugar con él para maximizar beneficios?  32:42 - La importancia del control de unidades económicas  36:26 - Categorización de productos y su impacto en ventas  40:06 - Educación del cliente y transformación técnica a beneficios claros  43:23 - Estrategia de performance marketing y métricas de adquisición  48:42 - KPIs relevantes y seguimiento en e-commerce  50:32 - Lecciones clave y errores comunes en operación de tiendas online  54:25 - Tiempo de planeación para temporadas altas  56:00 - Cierre, colaboración en equipo y próximos pasos Recursos mencionados en este episodio: ✅ Descarga tu checklist BFCM aquí: ed-digital.com/BFCM

Nous avons eu le plaisir d'échanger avec Olivier Nourry,consultant en accessibilité numérique (web, mobile, et jeux vidéo) autour d'un sujet encore trop souvent sous-estimé : l'accessibilité numérique.L'accessibilité ne relève pas uniquement de la conformité réglementaire.Elle questionne notre manière de concevoir, de structurer et de prioriser nos interfaces.Concevoir accessible, ce n'est pas ajouter une contrainte.C'est améliorer l'expérience pour tous.Hébergé par Ausha. Visitez ausha.co/politique-de-confidentialite pour plus d'informations.

Welcome back Adam Smith, founder of Tension, a Toronto-based user experience firm. It’s been about a year since our last conversation, and Adam Smith’s journey through the rise of AI, the shifting value of UX/UI, and the broader changes across creative and knowledge industries made us reflect more deeply on what we actually do—and how we define ourselves. Adam describes how AI has drastically reduced the manual “effort hours” that once drove the bottom line in UX/UI work. Yet he insists that the real differentiator comes from human experience, intuition, and the scars earned from tackling messy problems. AI can prototype quickly, but it can't replicate the nuanced understanding that comes from his decades in the industry. Later in the episode, we get to the good stuff. Everyone, regardless of their job title, must face disruption head-on. You can’t wait for the new normal. The burden is on US to lead, question assumptions, and carve opportunities out of the unknown. Adam shares his own methods, including writing as a vehicle for self-discovery. He uses writing to process uncertainty, consider his audience, and reinforce the value of authenticity and connection. Something that AI just can’t do. Entrepreneurship, in its purest form, is about being comfortable fumbling in the dark. It's about having the courage not just to keep a business afloat, but to create, experiment, and occasionally fail. The ability to find and filter meaning, purpose, and contribution as the foundation for work is, we believe, now essential for anyone seeking to thrive as automation only gets better and better. Adam Smith’s foray into entrepreneurship and disruption reminds us that tech may change how we work, but it doesn't change why we work. Find Adam Smith at Tension. You can also follow him on LinkedIn. If you enjoyed this episode, you should also check out: Intentional Design with Adam Smith of Tension Agile In Toronto At Night – Adam Smith **GET THE BUSINESS OUTCOMES PARTNER PLAYBOOK** Learn how to deliver undeniable ROI that saves your job and accelerates your future https://learning.fusechamber.com/outcomes-partner-playbook **FORGE GENESIS IS HERE** All the skills you need to stop relying on job postings and start enjoying the freedom of an Agile career on YOUR terms. First cohort starts in Q1 2026 https://learning.fusechamber.com/forge-genesis **THE ALL NEW FORGE LIGHTNING** 12 Weeks to elite leadership! https://learning.fusechamber.com/forge-lightning **JOIN MY BETA COMMUNITY FOR AGILE ENTREPRENEURS AND INTRAPRENEURS** The latest wave in professional Agile careers. Get the support you need to Forge Your Freedom! Join for FREE here: https://learning.fusechamber.com/offers/Sa3udEgz **CHECK OUT ALL MY PRODUCTS AND SERVICES HERE:** https://learning.fusechamber.com **ELEVATE YOUR PROFESSIONAL STORYTELLING – Now Live!** The most coveted communications skill – now at your fingertips! https://learning.fusechamber.com/storytelling **JOIN THE FORGE*** New cohorts for Fall 2025!  Email for more information: contact@badassagile.com We’re also on YouTube! Follow the podcast, enjoy some panel/guest commentary, and get some quick tips and guidance from me: https://www.youtube.com/c/BadassAgile ****** Follow The LinkedIn Page: https://www.linkedin.com/showcase/badass-agile ****** Our mission is to create an elite tribe of leaders who focus on who they need to become in order to lead and inspire, and to be the best agile podcast and resource for effective mindset and leadership game. Contact us (contact@badassagile.com) for elite-level performance and agile coaching, speaking engagements, team-level and executive mindset/agile training, and licensing options for modern, high-impact, bite-sized learning and educational content.

From Fashion Forecasting to Futures Thinking: Laura Ogle on Curiosity, Design Strategy & More Fun at Work.In this special episode, featuring DMBA alums Anita Chordia and Laura Ogle from the live webinar series “Where Are They Now?”, Laura shares her path from studying fashion and designing at Athleta for eight years to becoming lead design strategist at Whipsaw, where she works across industrial design, strategy, UX/UI, and brand to create cohesive physical-digital experiences. The conversation highlights design strategy as an inclusive toolkit, the importance of curiosity, shared language, and communication frameworks, and Laura's belief that work (and life) needs more fun—using constraints and guardrails to create freedom. Laura discusses myths about design thinking “not working,” her approach to futures thinking (inspired by the Institute for the Future), and her concept of voting on ideas rather than people. She describes People on a Mission and their San Francisco newsstand project “Disposable Culture,” where passersby trade spontaneous art for a newspaper, then see their work turned into posters around the city. In rapid-fire hot takes, Laura emphasizes “you win, or you learn,” strategy as creative work, and the future as something designed rather than predicted. Student Q&A covers how DMBA courses transfer to real work (including communication tools from Live EC), roles DMBA graduates pursue, differences from traditional MBAs, what to highlight on resumes, and examples of integrated work, such as Whipsaw's ReefTrack underwater navigation product. Laura also reflects on being laid off and unemployed for a year, using daily LinkedIn posts to demonstrate her thinking, and ends with a provocation: decide what you want to make—and do it without waiting for permission.00:00 Welcome to the DMBA Podcast + Today's Alumni Takeover01:30 Meet Laura Ogle: From Fashion to Design Strategy04:07 Why Design Strategy: Curiosity, Toolkits, and a Shared Vocabulary06:58 We Need More Fun at Work: Curiosity, Reframing, and Guardrails09:52 Design Strategy Myths: “We Tried Design Thinking and It Didn't Work”11:31 Futures Thinking in Practice: Agency, Big Visions, and Daily Use13:41 People on a Mission: Playful Futures + The Disposable Culture Newsstand17:57 Hot Takes (Rapid Fire): Winning vs Learning, Strategy as Creativity, Designing the Future21:41 DMBA Lessons Learned: Follow Curiosity + Quilters vs Questers24:24 Defining Success + The Layoff Year: Finding Fulfillment and Rebuilding28:08 Reframing the Job Search: LinkedIn as a Daily Thinking Practice29:13 Sharing Your Thinking: From Cringe to Self‑Starter Signal31:39 What's Lighting You Up Now: Futures Report & Tech in the Home32:50 Designing with Hope & Delight: Inside the Futures Report Process33:57 Audience Prompt + Q&A Kickoff: Curiosity, Frameworks, and Real-World Transfer37:04 When Physical + Digital + Brand Click: ReefTrack Case Study40:47 Future-Thinking Prompts: “What Do You Want to Feel?”41:42 DMBA Career Paths: The Strategist as Translator (and Active Listener)45:19 DMBA vs Traditional MBA: How to Position Yourself Authentically50:06 Impact of the Futures Report: Building an Internal Capability52:31 Leading Creative Teams: Matching Strengths Through Listening54:17 Final Provocation: What Do You Want to Make?55:28 Closing Thanks + What's Next in the Webinar Series

In today's episode of iGaming Daily, SBC Media Manager Charlie Horner is joined by Jack Kelliher, Commercial Director of UK and Europe, and Stephen Crispe, Managing Director and Chief Executive Officer of Racing and Sports, as the trio discuss how horse racing betting must modernise to compete with sportsbooks and casinos, the role of technology in simplifying integration, and why the sport still presents a strong commercial opportunity for operators.Tune in to today's episode to find out:Why horse racing is losing ground to sports betting and online casinos and how the industry can regain relevance with younger audiencesHow simplification, gamification and modern UX/UI can make racing more accessible and engagingThe importance of embedded solutions and seamless tech integration for operatorsWhy specialist trading, profiling and outsourced risk management are crucial for sustainable growthThe financial upside of racing, including its high GGR potential and “always-on” event volume, plus what 2026 could hold for global marketsHost: Charlie HornerGuests: Jack Kelliher & Stephen CrispeProducer: Anaya McDonaldEditor: Anaya McDonaldLearn how Optimove's Positionless Marketing is changing how iGaming teams operate. Discover how operators are using Optimove's Positionless Marketing Platform to launch personalised CRM campaigns, dynamically change casino lobbies and bet slips, and create engaging gamified experiences. Learn more at optimove.com.To see how this approach comes to life, Optimove Connect returns to London on March 11 and 12, 2026. It is the only user conference where marketers from around the world share real-world results of Positionless Marketing driving efficiency and ROI. Register at connect.optimove.com.Finally, remember to check out Optimove at https://hubs.la/Q02gLC5L0 or go to Optimove.com/sbc to get your first month free when buying the industry's leading customer-loyalty service.

In this episode of Growthmates — The Creator's Path, Kate Syuma speaks with Michael Ridd — founder of Inflight, creator of Dive Club, and former creator of Figma Academy.Michael shares how he intentionally shifted from selling his time to building leverage through distribution.—

We sit down with ELWA to talk about choosing creative freedom over turning passion into pressure. While holding a 9-to-5, ELWA builds toys on the side, by design and using that distance to protect experimentation and joy. We trace his path from drawing and video games to UX/UI, 3D modeling, and printing toys inspired by Astro Boy, music, and everyday objects. We dig into painting with intention, designing toys with real utility, and blending culture into cohesive characters. ELWA shares plans for his Lil Vamp line, limited-run art toys, coffin packaging, and a 2026 launch. This episode is about patience, process, and building a toy world on your own terms.On Instagram: @elwa.psdThis Episode is Sponsored by: Empire Blisters – Your go-to source for blister packaging! With 19+ styles and bundle deals, they've got everything you need to make your toys shine. Use code TOYSONTAP10 at checkout for 10% off. Patreon members get 20% off another reason to join!Support the Show on Patreon Unlock exclusive episodes, early access, and behind-the-scenes content: patreon.com/toysontapThanks to Our SupportersRate & Review the Show! Leave a rating and review wherever you listen it's the best way to help Toys on Tap grow!

Juliana Stepanova: Why "I'll Just Do It Myself" Is the Most Expensive PO Shortcut Read the full Show Notes and search through the world's largest audio library on Agile and Scrum directly on the Scrum Master Toolbox Podcast website: http://bit.ly/SMTP_ShowNotes.   In this episode, we refer to previous discussions about team collaboration and Product Owner patterns. The Great Product Owner: Opening Up to the Team for Solutions "The PO who's not sitting and saying 'I know how it's right, I will solve it by myself,' but coming and saying 'Hey, let's think all together'—that's what gives very, very speed-up development into becoming a great PO." - Juliana Stepanova   Juliana describes the Product Owners she considers truly great as those who bring their challenges to the team rather than solving everything alone. Her example features a PO who was invited to recurring release meetings that consumed one and a half to two hours every two weeks—30 people in a room, largely a waste of time. Instead of suffering in silence or trying to fix it alone, this PO approached the team: "Hey guys, I have these meetings, and they're useless for me. How can we deal with that?" The team collaborated with the Scrum Master to explore multiple options.  Together, they developed a streamlined, semi-automatic system that reduced the process to 10 minutes without requiring anyone to sit in a room. This solution was so effective that it was eventually adopted across the entire company, eliminating countless hours of wasted meetings. The key insight: great POs see themselves as part of the team, not above it. They're open to solutions from anyone and understand that collaboration—not individual genius—drives real improvements.   Self-reflection Question: When facing challenges that seem outside the team's domain, do you bring them to the team for collaborative problem-solving, or do you try to solve them alone? The Bad Product Owner: The Loner Who Does Everyone's Job "To make it quicker, I will skip asking the designer, I will directly put it by myself. I learned how to design five years ago. But afterwards, it's neglecting the whole team—you don't take into account the UX, and actually you need to rework." - Juliana Stepanova   The anti-pattern Juliana sees most frequently is the "loner" PO—someone who takes on other roles to move faster. The classic example: a PO who bypasses the UX/UI designer because "I learned design five years ago, I'll just do it myself." This behavior seems efficient in the moment but creates multiple problems. It disrespects the expertise of team members, undermines the collaborative nature of agile development, and almost inevitably leads to rework when the shortcuts create quality gaps.  Juliana points out this isn't unique to POs—developers sometimes bypass testers for the same "efficiency" reasons. The solution isn't punishment but cultural reinforcement: helping people see the value of professional work, encouraging communication and openness, and building respect for each role's contribution. The key principle: if someone hasn't asked for help, don't assume they need yours. Focus on your own job, and offer assistance only when invited or when you explicitly ask "Do you need help?"   Self-reflection Question: When have you taken on someone else's role because it seemed faster, and what was the real cost of that shortcut?   [The Scrum Master Toolbox Podcast Recommends]

Sam Potts talks about his comfort movie, Miracle starring Kurt Russell and Patricia Clarkson. Based on real life events, Miracle tells the story of the American hockey team and the 1980 Olympics Miracle on Ice. Russell plays Coach Herb Brooks, who leads the underdog American hockey team on a challenging journey and through rigorous training and a series of wins, they eventually face the seemingly invincible Soviet Union team. We also discuss the Cold War backdrop looming over the characters and events in the movie, teamwork on and off the ice, and how teamwork and accountability are a part of the design world.-Sam Potts has over two decades of graphic design experience across print and digital media. He brings humanity and personality to a project using voice, elegance, and intelligence to solve visual communication problems, taking the long view while also attending to the details. From his first job editing college textbooks to his wide-ranging career as a graphic/ux designer, the thread that runs through everything is a search for meaningful expression, whether the task at hand is a book jacket, a digital experience, or a hardware store for superheroes that's also a writing center for kids. Sam was the original UX/UI designer (first designer on the Games team) for The New York Times Crossword app. He created signage, packaging, posters, books, branding, and websites for the original Brooklyn Superhero Supply Co. and 826NYC. And designed the book and jacket for all three of John Hodgman's humorous books of complete world knowledge. You may have also seen his complete branding of the Independent Film Channel's flagship theater in New York for their IFC Center. When he's not working as a designer, Sam plays left wing for the Geri-Hat-Tricks in his local beer league.https://sampottsinc.com/‍ ‍https://sampottsinc.com/present_tense/https://www.youtube.com/watch?v=PHzsbfltdFM-Miracle (2004)https://www.imdb.com/title/tt0349825/https://www.youtube.com/watch?v=Bd0_Dm2xlEM‍ ‍-The 1984 USA vs USSR Miracle on Icehttps://www.youtube.com/watch?v=SR56GJ05IMs&t=5224s‍ ‍https://www.si.com/olympics/2014/10/28/reminder-what-we-can-be-1980-us-olympic-hockey-team-si-60‍ ‍-Other movies and shows discussed:American Flyers (1985)Breaking Away (1979)Hoosiers (1986)Of Miracles and Men (2015) Quicksilver (1986)Red Army (2014) -Art, books, design, shops discussed:Breaking Away poster, affiliate linkhttps://amzn.to/4a3H9x2Frenchtown Bookshophttps://www.frenchtownbookshop.com/

In this episode of Growthmates — The Creator's Path, Kate Syuma sits down with Ioana Teleanu for a deeply honest conversation about identity, burnout, and creating in a world shaped by AI.Ioana shares what happened after years working at UiPath and Miro, building award-winning AI products, teaching AI design, and speaking on global stages — when her professional identity suddenly stopped making sense.—

In the first episode of the new Growthmates season — The Creator's Path, Kate Syuma sits down with Nad Chishtie — Head of Design at Lovable, founding designer, and former game developer who has built products used by over 50 million people across Asia.Nad shares his unconventional path — from dropping out of university during the early days of Gmail, to building games, products, and AI-powered tools that lower the barrier to creation. They discuss why rigid systems don't work for curious builders, how being a generalist became an advantage, and why perfectionism holds creators back.This conversation explores AI as a creative playground, not just a productivity tool — and what the future of digital creation looks like when anyone can build without permission.Listen now on Apple, Spotify, and YouTube: https://www.youtube.com/watch?v=SGntQ4Bz9QM&t=264s —

Zvi Band is a developer, serial founder, and relationship-driven entrepreneur best known for building Contactually, the much-loved CRM he scaled to over $10 million in revenue before selling to real estate giant Compass in a deal valued north of $20 million. In addition to founding and exiting venture-backed companies, he's written a book, coached thousands of professionals, and now leads Relatable, a personal CRM designed to help people deepen trusted relationships instead of just “monetizing contacts.” In this conversation, he unpacks how AI is blowing the doors off traditional software gatekeeping and what non-technical founders can realistically build in the next 30 days. On this episode we talk about: How AI has collapsed the barrier to building software—from needing a technical co-founder or expensive dev team to being able to spin up a working web app in a matter of hours. What non-technical founders should actually learn first (hint: product thinking and clear specs) instead of trying to become full-stack engineers. Which AI-powered tools can help you go from “idea in your head” to V1 MVP—covering product specs, code, hosting, and iteration. How to think about UX/UI in an AI world, including using real-world visuals and brand cues to guide your app's look and feel. Where AI is taking the software and career landscape next, from solo-built seven–eight figure products to massive retraining opportunities as lower-level jobs get automated. Top 3 Takeaways 1.  You no longer need a technical co-founder to ship a real product; if you can clearly describe what you want and think like a product manager, AI can handle most of the coding and infrastructure for a basic business app.2.  The real “execution risk” has shifted from writing clean code to building the right thing, matching real user journeys, and finding distribution in an increasingly noisy, AI-generated world.3.  AI will both automate low-level work and open up huge opportunities in enablement—helping industries adopt AI, retraining displaced workers, and giving more people a viable path into software and entrepreneurship. Notable Quotes   "Even if the code is ‘throwaway,' it costs you next to nothing now to have AI build a V1 while you sleep."   "Anyone can tell an AI to make a CRM; very few people can make a CRM informed by fifteen years of thinking deeply about relationships."   "As AI takes more tasks off your plate, the real question is whether you'll use that freed-up time to invest in relationships or just scroll more content." Connect with Zvi Band: Website: https://www.zviband.com Relatable (personal CRM): https://relatable.one ✖️✖️✖️✖️

In this episode, we explore how AI is reshaping the technical writing profession and what skills will matter most in the coming years. While AI dominates the conversation about the future, we dig deeper into what this means for technical writers, documentation strategy, and career development. Summary:  The role of technical communicator is evolving from document creator to strategic orchestrator of complex information ecosystems. Success requires: Proactivity: Identify problems and initiate solutions rather than waiting for direction Strategic thinking: Design information experiences, not just documents Technical depth: Level varies by organization and documentation type Data literacy: Evaluate success through analytics Persuasion: Influence stakeholders and gain buy-in for your vision The person filling this role might come from technical writing, UX/UI, content strategy, or training backgrounds, whoever can demonstrate the necessary skills first. Links: Nano Banana Pro is the “ChatGPT Moment” for Visual Communication Generative UI The “Engineering” of the Technical Writer Documentation Product Management: Does the AI Era Demand a New Discipline? Managing and mastering documentation projects with AI course Cherryleaf

Jennifer is the Director of DTC, Martech, and Digital Compliance at OLLY, a Unilever-owned vitamin/supplement brand, and a seasoned eCommerce veteran based in the Bay Area. She specializes in building digital marketing programs, profitable eCommerce stores, and seamless customer experiences. Her expertise includes advanced Martech ecosystems, customer data platforms (CDPs), marketing automation, and ensuring compliance with global privacy regulations like GDPR and CCPA. Jennifer's skills span web development, UX/UI design, inventory management, logistics, and omni-channel retailing. In This Conversation We Discuss:[00:00] Intro[00:39] Sponsor: Taboola[01:58] Solving customer needs with simplicity[04:05] Sponsor: Next Insurance[05:19] Leveraging cross-brand learnings for growth[08:37] Using D2C as a customer learning engine[12:00] Callouts[12:11] Evaluating tools that streamline operations[13:37] Reviving traditional marketing with modern tech[16:52] Sponsor: Electric Eye & Freight Fright[20:01] Testing unconventional marketing strategies[21:19] Balancing responsibility with limited control[24:58] Focusing on product value over flashy designResources:Subscribe to Honest Ecommerce on YoutubeOlly Vitamins and Supplements olly.com/Follow Jennifer Peters linkedin.com/in/jennifer-peters-3bbb6220Reach your best audience at the lowest cost! discover.taboola.com/honest/Easy, affordable coverage that grows with your business nextinsurance.com/honest/Schedule an intro call with one of our experts electriceye.io/connectTurn your domestic business into an international business freightright.com/honestIf you're enjoying the show, we'd love it if you left Honest Ecommerce a review on Apple Podcasts. It makes a huge impact on the success of the podcast, and we love reading every one of your reviews!

This week Steve and Noah talk about the things you didn't know you knew about Linux. Scott Jenson joins the program to talk about principals of UX/UI design. -- During The Show -- 00:52 Self Hosting After Death - Michael Steve's thought process Important things Home Assistant (https://www.home-assistant.io/) Mealie (https://docs.mealie.io/) Frigate (https://frigate.video/) Steve's plan Draw.io LLMs No desire to be trained Open Source Documentation Noah's plan Self hosted vs Cloud Techie Friends 12:21 Scott Jenson - UX/UI Design Product Strategist For Home Assistant and Mastodon Scott's Website (https://jenson.org/) Coloring outside the lines Mobile vs Desktop Desktop UI shortcomings UX in Audacity and Penpot (https://penpot.app/) Where can UX designers grow? Articulating the business use case Ink & Switch (https://www.inkandswitch.com/) 18:23 News Wire Nano 8.7 - gnu.org (https://lists.gnu.org/archive/html/info-gnu/2025-11/msg00002.html) Thunderbird 145 - thunderbird.net (https://www.thunderbird.net/en-US/thunderbird/145.0/releasenotes) Firefox 145 - firefox.com (https://www.firefox.com/en-US/firefox/145.0/releasenotes) Wine 10.19 - webpronews.com (https://www.webpronews.com/wine-10-19-ushers-in-linuxs-next-leap-for-windows-app-mastery) Proton 10.0 - phoronix.com (https://www.phoronix.com/news/Proton-10.0-3-Released) KDE Frameworks 6.20.0 - kde.org (https://kde.org/announcements/frameworks/6/6.20.0) SparkyLinux 8.1 - sparkylinux.org (https://sparkylinux.org/sparky-8-1) Debian 13.2 - debian.org (https://www.debian.org/News/2025/20251115) Tails 7.2 - torproject.org (https://blog.torproject.org/new-release-tails-7_2) Nitrix 5.0 - itsfoss.com (https://itsfoss.com/news/nitrux-5-release) Kaspersky for Linux - tomshardware.com (https://www.tomshardware.com/software/antivirus/banned-russian-antivirus-maker-kaspersky-rolls-out-new-products-basic-plan-for-linux-starts-at-usd59-99-a-year) Avahi Logic Flaw - zeropath.com (https://zeropath.com/blog/avahi-simple-protocol-server-dos-cve-2025-59529) ImunifyAV Flaw - bleepingcomputer.com (https://www.bleepingcomputer.com/news/security/rce-flaw-in-imunifyav-puts-millions-of-linux-hosted-sites-at-risk) Akira Targets Nutanix VMs - bleepingcomputer.com (https://www.bleepingcomputer.com/news/security/cisa-warns-of-akira-ransomware-linux-encryptor-targeting-nutanix-vms) Kraken Expands - cyberpress.org (https://cyberpress.org/kraken-ransomware) VibeThinker-1.5B - venturebeat.com (https://venturebeat.com/ai/weibos-new-open-source-ai-model-vibethinker-1-5b-outperforms-deepseek-r1-on) Worry Over Chinese AI - businessinsider.com (https://www.businessinsider.com/eric-schmidt-worried-governments-use-chinese-ai-open-source-models-2025-11) US Must Go Open Source - techbuzz.ai (https://www.techbuzz.ai/articles/databricks-co-founder-us-must-go-open-source-to-beat-china-in-ai) Linux Knowledge The "Mythical New User" People use all sorts of UI/UX today Knowledge we take for granted Teaching is the highest form of learning See one, do one, teach one Talk radio principle: Watering plants that are already there Linux and Windows architectures are different 39:50 Source Command How it works Variables Environment Variable What the source command does Getting started with source and python 48:00 Know your short comings Know what you don't know Know how to explain it simply Keeping things simple -- The Extra Credit Section -- For links to the articles and material referenced in this week's episode check out this week's page from our podcast dashboard! This Episode's Podcast Dashboard (http://podcast.asknoahshow.com/467) Phone Systems for Ask Noah provided by Voxtelesys (http://www.voxtelesys.com/asknoah) Join us in our dedicated chatroom #GeekLab:linuxdelta.com on Matrix (https://element.linuxdelta.com/#/room/#geeklab:linuxdelta.com) -- Stay In Touch -- Find all the resources for this show on the Ask Noah Dashboard Ask Noah Dashboard (http://www.asknoahshow.com) Need more help than a radio show can offer? Altispeed provides commercial IT services and they're excited to offer you a great deal for listening to the Ask Noah Show. Call today and ask about the discount for listeners of the Ask Noah Show! Altispeed Technologies (http://www.altispeed.com/) Contact Noah live [at] asknoahshow.com -- Twitter -- Noah - Kernellinux (https://twitter.com/kernellinux) Ask Noah Show (https://twitter.com/asknoahshow) Altispeed Technologies (https://twitter.com/altispeed) Special Guest: Scott Jenson.

Today's guest is a true solo-building veteran: 18 years of experience, 20 MVPs in the App Store, almost a million downloads, several times in the top 10 worldwide. He is a full-stack developer with a focus on AI systems, UX/UI design and high-speed prototyping. He is currently working on Vessium - a platform for the orchestration of autonomous AI agents.

Bu bölümde, markaların ses ile kurduğu bağın gücünü ve Türkiye'de neden “duyulmanın” artık görselliğe eş değer hatta bazen daha da etkili olduğunu Sonic Minds'ın Türkiye Direktörü Konuğumuz Senar Toksöz ile tartışıyoruz. Audio branding nedir, audio logo ve müzikal kimlik nasıl oluşturulur, ses tasarımı ve kullanıcı deneyimi seslerinin (UI/UX sound) marka algısına katkıları neler gibi kritik sorulara derinlemesine bakıyoruz.Sonic Minds'ın:2004'ten bu yana audio logo, müzik stratejisi, UX/UI ses tasarımı ve oto-ses tasarımı gibi alanlarda markalara hizmet veriyor olması,Her sesin “duyulmakla kalmayıp hissedilmesi” için kullanıcı geri bildirimleriyle test edilmesi ve rafine edilmesi yaklaşımını benimsemesi,İskandinav tasarım mirasıyla hareket ederek; sesin fonksiyonel, duyarlı ve kullanıcı odaklı olmasına önem vermesi, Sadece yaratıcı olmaması, aynı zamanda stratejik düşünmesi — audio marka kimliğini marka hikâyesiyle bütünleştirmesi — Türkiye'deki ses pazarlaması yaklaşımlarına ışık tutuyor.Bu konuşmada ayrıca hem global hem yerel bakış açılarıyla; markalar için sesin sadece bir “ek” değil, temel kimlik öğesi haline gelme sürecini örneklerle ele alıyoruz. Ses, sessizliğin ötesine geçmeli; çünkü sessizliği bozmak yetmez, anlam yaratmalı.Hazırlayan ve Sunan: Mesut Uğurlu

This week on Catalyst Tammy is joined by Serena Malik, a recent graduate from Columbia University, to discuss the role of AI in shaping the future workforce. They discuss the challenges faced by Gen Z in entering the job market, the importance of AI literacy, and the ethical implications of using AI in education and beyond. Serena shares her experiences in UX/UI design and her passion for leveraging technology to create positive change in the world.Please note that the views expressed may not necessarily be those of NTT DATALinks: Project PearlsFuture Faces Foundation Manila Learn more about Launch by NTT DATASee Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

The video discusses the challenges and advancements in AI-driven automation tools, highlighting the dynamic and intuitive nature of generative AI.Matt Paige is joined by Avishai Gelley and Benny Touboul, co-founders of Noca AI, a platform that integrates automation and AI coding.They address the current gaps in automation, the rise of AI agencies, and the democratization of development processes.The discussion includes a detailed look at how Noca AI simplifies integrations and automations, illustrated through live demos of their Web App Builder and Flow Builder.The conversation underscores the importance of a human-in-the-loop approach to ensure reliability and effectiveness in AI applications.--Key Moments:The Evolution of Automation with Generative AIThe Role of AI in Bridging Technical GapsThe Importance of Human Oversight in AIPractical Examples of AI in AutomationSteps to Effective Process AutomationFuture of UX/UI in an AI-Driven WorldLive Demo: Exploring Noca AI's CapabilitiesConnecting Front-End to Backend SystemsIntroduction to Flow BuilderCreating Automations with PromptsLive Demo: Customer Sync AutomationReal-Time Automation ExecutionAdvanced Automation FeaturesVibe Coding and Flow Tool Integration--Key Links:Noca AIConnect with Avishai on LinkedInConnect with Benny on LinkedInMentioned in this episode:AI Opportunity FinderFeeling overwhelmed by all the AI noise out there? The AI Opportunity Finder from HatchWorks cuts through the hype and gives you a clear starting point. In less than 5 minutes, you'll get tailored, high-impact AI use cases specific to your business—scored by ROI so you know exactly where to start. Whether you're looking to cut costs, automate tasks, or grow faster, this free tool gives you a personalized roadmap built for action.

Concluding last week's coverage of the topic, Darren shares additional interactions from the past week and provides insights about what UX is, how the work should be performed, and the dangers and risks associated with putting user interface work before actual UX work.REMINDER: Video is available for this episode via select resources. #ux#podcasts#cxofmradio#cxofm#realuxtalk#worldofux#worldouxBookmark the new World of UX website at https://www.worldoux.com. Visit the UX Uncensored blog at https://uxuncensored.medium.com. Get your specialized UX merchandise at https://www.kaizentees.com.

Rory and Drew invite creative polymath Marco Isle to do what this show does best: break Midjourney in interesting ways. It's a token binge from shadow play, moonlight, GOBO shadows, datamosh, pixel smear, prismatic rainbow light streaks, and androgynous beauty plus where --exp actually makes images better (and where it ruins them). They also crack open token bashing (smashing words to birth fresh visuals), show why aspect ratio is half the art, and steal moodboard fuel from Cosmos.so.Then it gets dangerous. Nano Banana enters the chat, turning one still into dozens of consistent shots with plain-English tweaks. They compare video stacks and frames workflows (Veo-3, Kling, keyframes), talk Weavy automation, and use a real “Book of Jonah” case study (42 scenes, ~5k images) to show how fast this all moves (and where it still breaks). It's Midjourney's magic, but with receipts.Keywords: Midjourney tokens, token bashing, EXP settings, aspect ratio, mood boards, Cosmos.so, Nano Banana, Weavy, frames, keyframes, Veo-3, Kling, AI image generation, Midjourney video, consistency, creative workflow.---⏱️ Midjourney Fast Hour00:00 — Cold open + guest intro (Marco Isle)00:35 — Marco's background: design → UX/UI → fashion04:48 — Aesthetics vs. mechanics; the cooking/technique mindset10:50 — “Rome Reimagined” + early Frames testing15:59 — Token bashing & Marco's custom GPT flow20:59 — Favorite tokens: shadowplay & moonlight21:32 — New token: gobo shadows (why it works)22:19 — Glitch looks: pixel smear & datamosh23:34 — Prismatic rainbow light streaks (stacking ideas)23:54 — Androgynous beauty as a control aesthetic25:22 — --exp sweet-spots (3, 7, 10, 13)27:17 — “Liturgical drift parade” prompt set30:24 — Why Aspect Ratio is everything34:12 — Idea sources: mood boards + Cosmos.so38:54 — Nano Banana enters the chat (workflow + why it's different)42:15 — Case study: Book of Jonah (42 scenes, ~5k images)43:03 — Video models: Veo-3 notes + start/end frame43:33 — Weavy & automation; setting guardrails50:00 — NanoBanana pros/cons; real-world limitations52:51 — Frames: Kling vs others; aspect-ratio flips55:11 — Aspect-ratio workaround (whitespace expand)57:47 — Keyframes consistency test (the car roll)---LINKS:Nano Banana—Image Gen Documentation: https://ai.google.dev/gemini-api/docs/image-generation#prompt-guideMarco Isle on X: https://x.com/ai_artworkgenMarco Isle on Gumroad: https://markisle.gumroad.comDrew's 1% Midjourney Style Guide: https://dcbruck.gumroad.com/l/Midjourney-Course/ib3nsqs

"Redif" Nouvel épisode du Super Daily avec Basti UI !Aujourd'hui, on reçoit Basti UI, streamer et expert en UX/UI, pour parler de sa présence sur les réseaux sociaux et de son approche unique du design et du streaming.Dans cet épisode, on explore :Son parcours et son expertise en UX/UIComment il utilise Twitch et les réseaux sociaux pour partager son savoirLes stratégies qui lui permettent de créer une communauté engagéeL'évolution du streaming et du contenu autour du designUn échange passionnant entre gaming, design et social media !Bonne écoute ! Hébergé par Acast. Visitez acast.com/privacy pour plus d'informations.

Many hear and see the UX/UI combo acronym and assume it to be viable. First seen in 2012, its usage has skyrocketed in the past few months like never before. Is it viable? Is it a trustworthy representation of who UX professionals are and what they do? Does the acronym's usage cause any harm? This week, Darren deconstructs a few social media posts where people profess to give clarity about this subject in hopes of helping provide some (much needed) clarity. Check it out!REMINDER: Video is available for this episode via select resources. #ux#podcasts#cxofmradio#cxofm#realuxtalk#worldofux#worldouxBookmark the new World of UX website at https://www.worldoux.com. Visit the UX Uncensored blog at https://uxuncensored.medium.com. Get your specialized UX merchandise at https://www.kaizentees.com.

#540 Is AI helping or hurting your creativity and intuition? In this insightful episode hosted by Kirsten Tyrrel, we sit down with Hannah Ryu, co-founder of Oak Theory, a creative tech studio pushing boundaries in branding, UX/UI, and web development. Hannah shares her entrepreneurial journey from immigrant roots to agency ownership, the power of partnership, and how AI is transforming the way we work — both for better and for worse. We explore healthy ways to integrate AI into your workflow without sacrificing human insight, how intuition and analog practices are making a comeback, and why creativity and execution — not just automation — still win in business. This is a must-listen for founders navigating the fast-evolving world of entrepreneurship in the age of AI! What we discuss with Hannah: + Hannah's journey to entrepreneurship + Building Oak Theory and Under the Oak + UX/UI explained through real-world examples + Impact of AI on creative industries + Healthy vs. harmful AI usage + Importance of intuition and analog practices + Benefits of business partnerships + Using AI for operations and proposals + Avoiding overdependence on tools + Seasonality of tech exploration in business Thank you, Hannah! Check out Oak Theory at OakTheory.co. Check out Under the Oak at UndertheOak.co. To get access to our FREE Business Training course go to ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠MillionaireUniversity.com/training⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠. And follow us on: ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Instagram⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Facebook⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Tik Tok⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Youtube⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Twitter⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ To get exclusive offers mentioned in this episode and to support the show, visit ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠millionaireuniversity.com/sponsors⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠. Want to hear from more incredible entrepreneurs? Check out all of our interviews ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠here⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠! Learn more about your ad choices. Visit megaphone.fm/adchoices

When engaging in a task, project, or journey, focusing on the right things is the foundation of one's success. As people enter the world of UX and launch their careers, they unfortunately get subjected to a high volume of misdirection. In this episode, Darren will highlight three key aspects of misdirection that dominate UX circles: UX hiring, education, and the UX/UI combo acronyms. Check out the episode for more info. REMINDER: Video is available for this episode via select resources. #ux#podcasts#cxofmradio#cxofm#realuxtalk#worldofux#worldouxBookmark the new World of UX website at https://www.worldoux.com. Visit the UX Uncensored blog at https://uxuncensored.medium.com. Get your specialized UX merchandise at https://www.kaizentees.com.

Your website is more than a digital storefront—it's often your only shot at winning a customer's trust. But what really makes a website memorable (and effective)? In this solo episode of The Beacon Way, Adrienne Wilkerson breaks down the power of UX/UI design and why it's absolutely essential for small business growth.From boosting conversions to shaping your brand message, Adrienne shares practical insights into what makes a website work—and what makes visitors bounce. Plus, she dives into real-world examples from industries like mental health, home services, and tourism, straight from the Beacon portfolio.Tune in for a straight-talking, insight-packed episode that will change the way you think about your website.

The GoMining Launchpad is a platform designed to assist Bitcoin-focused projects in launching tokens, securing funding, and reaching engaged communities. It serves as a carefully curated bridge between innovative startups and the individuals who drive their growth. Its first project, Bitlayer, is pioneering the first BitVM implementation, unlocking the full potential of Bitcoin DeFi.In a recent episode of the Bitcoin.com News Podcast, David Lolaev, Head of GoMining Launchpad; Charlie Hu, Founder of Bitlayer; and Zamy Atlukhanova, GoMining Launchpad Project Lead, discussed the potential of BTCFi and the platform.In this episode, the guests delve into the exciting developments surrounding GoMining Launchpad and Bitlayer. David introduces GoMining as a significant player in the Bitcoin ecosystem, emphasizing its role as a large Bitcoin-centric platform. Meanwhile, Charlie presents Bitlayer as a rapidly growing Bitcoin Layer 2 ecosystem designed to enhance Bitcoin's decentralized finance (DeFi) capabilities and programmability. The discussion highlights the strategic alignment of Bitlayer as the inaugural launchpad project, showcasing its potential to drive Bitcoin adoption and infrastructure development.The conversation further explores the intricate layers of Bitcoin DeFi, with Charlie detailing the decentralization of the BitVM bridge and its critical role in ensuring the security of Bitcoin miners for long-term sustainability. Zamy emphasizes GoMining's dedication to fostering decentralization and innovation by making Bitcoin mining more accessible and educating users about DeFi. Together, they paint a compelling picture of how these platforms are poised to shape the future of Bitcoin, driving growth and enhancing user engagement in the evolving landscape of cryptocurrency.About Our GuestsCharlie Hu is Co-founder of Bitlayer, Ex Polygon Head of APAC, early Contributor to Polkadot. Bitlayer has over 3 million users, and is backed by Franklin Templeton, Polychain, Framework, Bitcoin Magazine's UXTO management, and many other global leading investors. Bitlayer is one of the first BitVM solution projects, has amassed 65 million transactions, and hit a peak TVL of $850M+ in 2024.David Lolaev is the Head of GoMining Launchpad. He leads ecosystem relationships, working closely with projects, investors, and exchanges to build strong launch collaborations across the BTCFi space.Zamy Atlukhanova is the Launchpad Project Lead at GoMining. She is responsible for launchpad functionality, UX/UI and product roadmap.To learn more visit Launchpad.GoMining.com and Bitlayer.org.

Hannah Ryu is a storyteller, AI Strategist, and the co-founder of Oak Theory, a creative technology studio specializing in UX/UI, web, application design, and development. We explore: Co-founding a creative technology studio, aiming to address the lack of diversity in UX design firms.  Confronting negative self-talk/narratives when building a business The role of perfectionism in Korean culture The exciting utility of AI in creating tailored educational information for children, increasing accessibility to education Use of AI for self-reflection and as a starting point to engage in therapy How to maintain being human through curiosity, accepting that we make mistakes, and unconditional love ========================================== Hannah's full bio: Hannah is a storyteller, AI Strategist, and the co-founder of Oak Theory, a creative technology studio specializing in UX/UI, web, application design, and development. With over a decade of experience across branding, UX/UI, and digital strategy, she partners with organizations navigating transformation, helping them turn complexity into clear, scalable experiences.  As a first-generation Korean American and mother of two, Hannah brings a layered lens to leadership, blending creative instinct, cultural awareness, and operational know-how, especially during times of growth, change, or reinvention. Her expertise has been trusted by industry leaders and universities like Google, Optum, Columbia University, and Vanderbilt University. She's been featured at the Women in Tech Global Conference, on the top 0.5% business podcast The UpFlip Podcast, and in outlets such as Forbes, Success Magazine, and Entrepreneur. The company's websites are oaktheory.co and undertheoak.co. Under the Oak is a media company that seeks to discuss how to be more human. Socials: https://www.instagram.com/oaktheory.co/ https://www.linkedin.com/in/hannahryu/ 

Figma is a web-based collaborative design platform used by product designers, UX/UI teams and developers. They also just recently filed their S-1.During this episode, Dave "CAC" Kellogg and Ray "Growth" Rike discuss several aspects of the S-1 including:Customer count & revenue by customer segment (< $10,000 ARR, > $10,000 ARR, > $100,000 ARR, > $1M ARR)Net Revenue (Dollar) Retention Rate Calculation (132%)Gross Revenue (Dollar) Retention Rate Calculation (96%)Rule of 40 = 79 (higher than Palantir)Impact of the Adobe acquisition collapse - an enterprise valuation perspectiveInspiration for the discussion and a few data points beyond what was in the Figma S-1 included:Jamin Ball - Clouded Judgement NewsletterOnly CFO NewsletterCJ Gustafson - Mostly Metrics NewsletterIf you are interested in SaaS companies, S-1 filings and SaaS Metrics such as Net Revenue Retention, Gross Revenue Retention, and Rule of 40 - those metrics that impact enterprise value - this episode is for you!!!See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

Scott and Wes answer your listener questions! They debate Axios vs. Fetch, discuss whether Next.js is overkill without a backend, talk htmx and Alpine, dive into tech career transitions, and tackle everything from podcast ads to password hashing myths. Show Notes 00:00 Welcome to Syntax! 00:55 Scott's health update. 04:11 Submit your questions. 04:26 Is Axios still worth using over Fetch? shiki. xior. ky. 10:17 Does Alpine.js solve HTMX's client-side limitations? Syntax Ep. 868: The State of JavaScript. Server Driven Web Apps With HTMX. Syntax Ep. 568: Supper Club × Caleb Porzio. Alpine.js. Inertia.js. 16:47 How should I host my database for a local-first app? Neon Tech 22:50 Brought to you by Sentry.io. 24:14 Should I use Next.js if I want a separate backend? Create Vite Extra. 32:08 Are ad networks like BuySellAds worth it for podcasts? 36:36 Can I transition from airline pilot to senior software developer? 41:23 Is Base64 encoding a valid alternative to password hashing? 45:43 How do I use unexported functions from a third-party package? 48:09 How do you stay on top of package and browser updates? Syntax Ep. 425: Updating Project Dependencies. npm-check-update. 52:38 Why are Chrome and Firefox's mobile presets outdated? 57:20 Should I give feedback on bad UX/UI designs from agencies? 01:01:53 Sick Picks + Shameless Plugs. Sick Picks Scott: Nothing Ear (a). Wes: SmallRig Phone Cage. Shameless Plugs Wes: Syntax on YouTube. Hit us up on Socials! Syntax: X Instagram Tiktok LinkedIn Threads Wes: X Instagram Tiktok LinkedIn Threads Scott: X Instagram Tiktok LinkedIn Threads Randy: X Instagram YouTube Threads