Podcasts about learning uncut

In this episode of Learning Uncut, Michelle Ockers and co-host Laura Overton are joined by Lisa Christensen, Director of Learning at McKinsey, to explore the organisation's innovative approach to enhancing feedback skills. Lisa introduces the Receive to Grow program, a targeted initiative designed to help employees build the skill of receiving feedback effectively - a critical competency in McKinsey's fast-paced and high-performance culture. Lisa delves into McKinsey's broader feedback surge strategy, discussing how cross-functional collaboration, data-driven insights, and behavioural science have shaped this impactful initiative. Discover how simple, actionable learning techniques and a holistic talent strategy are transforming feedback practices at scale. Host: Michelle Ockers Transcript and related resources: https://learninguncut.global/podcast/163/ Podcast information and more episodes: https://learninguncut.global/podcast/

In this episode of Learning Uncut, Catherine Sharpe (Blackmores) and Mark Eggers (Yarno) join Michelle Ockers to discuss their award-winning learning solution. Recognised at the AITD 2024 Excellence Awards for both Best Use of Technology for Learning and Best Use of Gamification or Simulation, their initiative tackled the challenge of embedding financial acumen across Blackmores' diverse, multilingual workforce. Catherine and Mark share insights on leveraging gamification, microlearning, and data-driven engagement to transform revenue management training. Learn how this innovative partnership boosted learning outcomes and engagement across 13 Asia-Pacific markets. Host: Michelle Ockers Transcript and related resources: https://learninguncut.global/podcast/162/  Podcast information and more episodes: https://learninguncut.global/podcast/

In this episode of Learning Uncut, Millie Law discusses a highly successful blended learning initiative at ANZ Bank that won the 2024 AITD award for best blended learning solution. The program focused on developing business development capabilities among home lending specialists. The solution combined self-paced learning, peer workshops, and practical application, with strong support from internal coaches. Through careful performance consulting, collaboration and a focus on mindset shifts, the program achieved sustained 20-25% improvements in key business metrics. Host: Michelle Ockers Transcript and related resources: https://learninguncut.global/podcast/161/ Podcast information and more episodes: https://learninguncut.global/podcast/

In this special episode of Learning Uncut, Michelle Ockers presents an AI playbook for Learning and Development professionals. Drawing from conversations with industry practitioners throughout 2024, she distills key principles and practices for implementing AI effectively in L&D. The episode explores how organizations can move beyond the hype to create real value with AI, offering practical guidance whether you're just starting your AI journey or looking to scale existing initiatives. A reflection and discussion guide is available in the show notes to help teams apply these insights in their own context. Host: Michelle Ockers Transcript and related resources: https://learninguncut.global/podcast/160/ Podcast information and more episodes: https://learninguncut.global/podcast/

In this special end-of-year episode, Michelle Ockers and Chemène Sinson reflect on the key themes explored in the 2024 Learning Uncut podcast episodes and connect them to broader trends and conversations in L&D. This year's standout themes include moving from talk to action with AI, adopting skills-based approaches, fostering community and collaboration, and driving real behaviour change. Underpinning it all is the vital interplay between humanity and technology. From stories of professional growth to global learning insights, this episode offers rich inspiration as we step into 2025. Join the discussion on LinkedIn—find the episode post on Michelle's profile and share your thoughts! Host: Michelle Ockers Transcript and related resources: https://learninguncut.global/podcast/159/ Podcast information and more episodes: https://learninguncut.global/podcast/  

This episode of Learning Uncut offers a rare ‘before and after' look at the design, execution, and outcomes of a workplace learning campaign. Michelle Ockers speaks with Matthew Murray, VP of Digital Learning, and Sydney Cannon, Senior Manager of Learning Engagement at Bain & Company, about their October Skills Boost campaign. The episode starts by exploring exploration their low-resource, email-driven approach to fostering self-directed learning among functional professionals. Seven weeks later, they return to share candid reflections on the campaign's outcomes, unexpected challenges, and key lessons learned. Packed with insights this discussion is a must-listen for learning for learning professionals looking to experiment to encourage self-directed learning in their organisations. Host: Michelle Ockers Transcript and related resources: https://learninguncut.global/podcast/158/  Podcast information and more episodes: https://learninguncut.global/podcast/

In this episode of Learning Uncut, Michelle Ockers is joined by Adam Le Nevez and Adrian Manning from the Australian Public Service (APS). They explore how the APS L&D Community of Practice (CoP) fosters collaboration amongst L&D teams across over 100 agencies. They discuss the unique challenges of building capability in a decentralised system with over 170,000 employees and how the CoP helps reduce duplication, share best practices, and build professional networks. They also highlight the importance of creating a safe space for L&D practitioners to connect and learn from each other, ensuring that the community evolves organically to meet its members' needs. Host: Michelle Ockers Transcript and related resources: https://learninguncut.global/podcast/157/ Podcast information and more episodes: https://learninguncut.global/podcast/

In this episode of Learning Uncut, Michelle Ockers is joined by Brad Hodge, health innovator and educator at La Trobe University, to explore the role of generative AI in modern education, particularly in the rural health sector. Brad shares his journey in health innovation and how he is using AI, including chatbots, to enhance student support, drive behavior change, and foster innovation. They delve into the challenges of rural healthcare education, the potential of AI to impact learning outcomes, and how educators can harness the power of AI tools to better prepare students for real-world settings. This episode provides practical insights for educators, L&D professionals, and innovators looking to embrace AI in learning. Host: Michelle Ockers Transcript and related resources: https://learninguncut.global/podcast/155/ Podcast information and more episodes: https://learninguncut.global/podcast/

In this episode of Learning Uncut, Lozanne Pretorius discusses how Mitsubishi Motors Australia has used the MiCareerTrak program to foster a customer-centric culture in an industry facing rapid technological and customer expectation changes. She explains how the program was designed to build adaptive skills and resilience, essential for navigating the volatile, uncertain, complex, and ambiguous (VUCA) world of work. By positioning learning and development as a strategic pillar, the organisation has seen improvements in customer experience, profitability, and employee engagement, making L&D a key driver of organisational transformation. Host: Michelle Ockers Transcript and related resources: https://learninguncut.global/podcast/153/ Podcast information and more episodes: https://learninguncut.global/podcast/

In this episode of Learning Uncut, Michelle Ockers is joined by Donald H Taylor and Egle Vinauskaite to discuss their research report ‘AI in L&D: From Talk to Action'. This episode is filled with insight and actionable takeaways on the pitfalls and opportunities of AI utilisation in learning and development. This discussion includes the most fundamental things you can do to use AI to its full extent, how you and your team can ensure you are future ready, and some of the possibilities for future AI use in the workplace. Host: Michelle Ockers Transcript and related resources: https://learninguncut.global/podcast/146/  Podcast information and more episodes: https://learninguncut.global/podcast/

Learning Uncut's Chief Learning Strategist, Michelle Ockers, provides a practitioner's perspective on the first three recommendations for maximising your training spend in the Ready, Set, Upskill Research Report. This episode follows on from Elevate 31- Ready, Set, Upskill Research Report. The report was released in March 2024 and provides a snapshot of the Australian skills landscape for employers, which also includes the voice of employees. Hosted by Michelle Ockers  Transcript and related resources: https://learninguncut.global/podcast/elevate-32/  Podcast information and more episodes: https://learninguncut.global/podcast/

Kath Hume's professional focus encompasses both workforce planning and L&D. She's the perfect person to explain what workforce planning is and the role of L&D in strategic workforce planning. After outlining the three ‘horizons' of workforce planning – strategic, tactical and day-to-day, Kath using the six B's (Bind, Build, Borrow, Boost, Bounce, Buy) to outline how L&D can support workforce planning. A conversation with Learning Uncut founder Michelle Ockers. Transcript and related resources: https://learninguncut.global/podcast/elevate-30/  Podcast information and more episodes: https://learninguncut.global/podcast/

In this episode of Learning Uncut, Peter McKenzie from UnitingCare Queensland joins Michelle Ockers to discuss the First Nations Cultural Appreciation course. They dive into the process of creating the four-module eLearning program including the research, story gathering, design processes and stakeholder review. Furthermore, they discuss what aspects of the program have made it so successful including storytelling, graphic design and collaboration. Lastly, they talk through the challenges such as having to condense such a rich and complex history into understandable, digestible modules. Host: Michelle Ockers Transcript and related resources: https://learninguncut.global/podcast/141/ Podcast information and more episodes: https://learninguncut.global/podcast/

Strategic and business alignment is a key practice for top-performing L&D teams. Creating an organisational learning strategy is an opportunity to focus intensively on alignment, deepening stakeholder relationships and getting clarity on what matters most to them. Putting a learning strategy and action plan in place that aligns with these priorities increases the impact of learning and the credibility and influence of L&D in your organisation. The L&D Strategy Accelerator is a six-month expert guided process to co-design your strategy and prepare plans to implement and sustain it, supported with Learning Uncut's licensed Strategy Builder workbook and toolkit. Listen to this episode and/or use the link below for more information on the L&D Strategy Accelerator. Presented by Michelle Ockers  Transcript and related resources: https://learninguncut.global/podcast/elevate-26/  Podcast information and more episodes: https://learninguncut.global/podcast/

Are you moving into a new organisation in an L&D Leader role? Set yourself up for success with this special Learning Uncut Playbook. Drawing upon the experience of past Learning Uncut podcast guests, we've identified a number of aspects to focus on in your first 90 days to establish and position yourself in your organisation to have strong influence, business connection and impact. We've added an introductory discussion with Nigel Paine on navigating organisational politics, and round out with relevant findings on taking bold action while building your personal safety net from our Emergent series. Thank you to Sagar Nair for his support to analyse past episodes and help select the themes and extracts to include in this Playbook. Host: Michelle Ockers Transcript and related resources: https://learninguncut.global/podcast/138/  Podcast information and more episodes: https://learninguncut.global/podcast/

Continuing their series on skills development, Ravina Bhatia and Michelle Ockers walk through a real world case study from a mid-sized Australian Retail Bank to showcase the application of Learning Uncut's three stage process for skills development. This example highlights how the context of the team/organisation influences skills development and details the level of impact that the approach had. It brings to life the principles, elements and process for skills bulding covered in previous episodes in this series. This is the seventh – and final – episode in our current Learning Uncut Elevate series on Skills Development.

The Learning Uncut podcast is over five and a half years old, with more than 147,000 unique downloads in over 120 countries. In 2023 we've added over 20 regular case study episodes, as well as resuming the Elevate series.  Laura Overton from Learning Changemakers joins host Michelle Ockers to look back over 2023. They discuss professional highlights, sum up their observations on L&D in 2023, and reflect on themes and insights from this year's regular episodes. A big thank you to all of our 2023 guests for so generously sharing their work, and to our listeners for this ongoing support. Host: Michelle Ockers Transcript and related resources: https://learninguncut.global/podcast/137/  Podcast information and more episodes: https://learninguncut.global/podcast/

Continuing their series on skills development, Ravina Bhatia and Michelle Ockers walk through the three-stage Learning Uncut process for skills development: (1) co-design a custom skills framework (2) implement the framework (3) develop a skills toolkit. They outline the key tasks in each phase and link them back to the elements of skills building previously covered in this Skills Development series. This is the sixth in our Learning Uncut Elevate series on Skills Development. Additional episodes published fortnightly. A conversation between Learning Uncut co-founders Michelle Ockers and Ravina Bhatia Transcript and related resources: https://learninguncut.global/podcast/elevate-24/ Podcast information and more episodes: https://learninguncut.global/podcast/

Continuing their series on Skills Development, Ravina Bhatia and Michelle Ockers explore the critical element of ‘accessible development'. This is all about easy access, easy navigation and using development tools and resources when and where you want to. They discuss accepting the friction points that exist in your organisation and making access easy regardless of these points. This is the fifth in our Learning Uncut Elevate series on Skills Development. Additional episodes published fortnightly. If you missed our webinar Introduction to Skills Development message Michelle or Ravina on LinkedIn to request access to the recording. A conversation between Learning Uncut co-founders Michelle Ockers and Ravina Bhatia Transcript and related resources: https://learninguncut.global/podcast/elevate-23/  Podcast information and more episodes: https://learninguncut.global/podcast/

Learning Uncut's host, Michelle Ockers, interviews Claire Seldon, a learning designer and gamification consultant. Claire works for the Department of Education in New South Wales and leads a team of designers in creating gamified digital interactives for students. She is also an academic at the University of Technology, Sydney, specializing in gamification and AR/VR in education. Claire discusses examples of effective use of gamification in scenario-based learning brought to life with a wide range of examples. Host: Michelle Ockers Transcript and related resources: https://learninguncut.global/podcast/135/  Podcast information and more episodes: https://learninguncut.global/podcast/

Continuing their series on Skills Development, Ravina Bhatia and Michelle Ockers explore multifaceted development approaches. They discuss why it's important to use a variety of development approaches, and the most common gaps in the approaches offered for development in organisations. This is the fourth in our Learning Uncut Elevate series on Skills Development. Additional episodes published fortnightly. If you missed our webinar Introduction to Skills Develoment message Michelle or Ravina on LinkedIn to request access to the recording. A conversation between Learning Uncut co-founders Michelle Ockers and Ravina Bhatia Transcript and related resources: https://learninguncut.global/podcast/elevate-22/ Podcast information and more episodes: https://learninguncut.global/podcast/

Continuing their series on Skills Development, Ravina Bhatia and Michelle Ockers explore the critical element of goal alignment in skills development. They discuss the challenges of aligning personal development goals with organisational objectives and emphasize the importance of this alignment for success.  This is the third in our Learning Uncut Elevate series on Skills Development. Additional episodes published fortnightly. A conversation between Learning Uncut co-founders Michelle Ockers and Ravina Bhatia Transcript and related resources: https://learninguncut.global/podcast/elevate-21/  Podcast information and more episodes: https://learninguncut.global/podcast/

Continuing our special Learning Uncut Elevate series on Skills Development, Learning Uncut Co-Founders Ravina Bhatia and Michelle Ockers discuss the seven key elements of skills development. They explore what it means to have these elements in place and how they can help organizations set up a successful skills development journey. Whether you're just starting out or already on the path, this episode provides valuable insights into building and developing skills successfully.  This is the second in our Learning Uncut Elevate series on Skills Development. Additional episodes published fortnightly. A conversation between Learning Uncut co-founders Michelle Ockers and Ravina Bhatia Transcript and related resources: https://learninguncut.global/podcast/elevate-20/  Podcast information and more episodes: https://learninguncut.global/podcast/

Skills development has gained significant attention in L&D in recent years, particularly in the context of the COVID-19 pandemic and rapidly changing business landscape. In this Elevate episode Learning Uncut co-founders Ravina Bhatia and Michelle Ockers discuss how skills development has evolved in recent years and fundamentals for getting started with contemporary approaches to skills development. Ask the right questions and get the foundations in place up front for successful skills development initiatives. This is the first in our Learning Uncut Elevate series on Skills Development. Additional episodes published fortnightly. A conversation between Learning Uncut co-founders Michelle Ockers and Ravina Bhatia Transcript and related resources: https://learninguncut.global/podcast/elevate-19/  Podcast information and more episodes: https://learninguncut.global/podcast/

What do we mean by ‘evidence-based leadership development'? Development of evidence-based leaders? Or an evidence-based approach to leadership development? Well, both. In this week's episode of The Mind Tools L&D Podcast, Ross G and Nahdia are joined by Helen Bailey, Head of Learning and Development at Strategi Solutions, to discuss: ·       what ‘evidence-based' leadership development looks like ·       what we mean by ‘evidence' ·       how to measure leadership. During the discussion, Helen referenced the Centre for Evidence Based Management. For more on this topic, see: Beech, D.2018. Effective Leadership in Uncertain Times. Wisbech, UK: Cambridge Leadership Development. Also Michelle Parry-Slater's book, The Learning and Development Handbook, and Michelle Ockers' interview with Laura Overton for the Learning Uncut podcast. For more from Helen, check out strategisolutions.co.uk In ‘What I Learned This Week', Helen referenced the CIPD Learning Work Survey Report 2023 and Evidence Based Practice Factsheet. For an excellent intro to scaffolding in a digital learning context, see: Shapiro, A. M. (2008). Hypermedia design as learner scaffolding. Educational technology research and development, 56, 29-44. This paper is behind a paywall, so you can also see this advice from Wiley. Ross discussed realistic AI avatars from HeyGen. For more from Mind Tools, including access to our back catalogue of podcasts, visit mindtoolsbusiness.com. There, you'll also find details of our award-winning performance support toolkit, our off-the-shelf e-learning, and our custom work.  You can also contact rgarner@mindtools.com. And finally, Ross promised some case studies of the kind of work that Mind Tools do. You can find these at: mindtoolsbusiness.com/case-studies Connect with our speakers  If you'd like to share your thoughts on this episode, connect with our speakers: ·       Ross Garner ·       Nahdia Khan ·       Helen Bailey

How Waka Kotahi New Zealand Transport has piloted a customised micro-credential to develop storytelling skills across their workforce. Our guests are Stacie Swindon, a learning and development consultant from Waka Kotahi and Marcus Garrett, an instructional designer from RMIT Online who partnered on this project. Our host, Michelle Ockers, from Learning Uncut also worked on this pilot, shaping the requirements, and leading the evaluation. Host: Michelle Ockers Transcript and related resources: https://learninguncut.global/podcast/129/  Podcast information and more episodes: https://learninguncut.global/podcast/

In a special podcast edition Laura Overton takes over the mic to speak with Michelle Ockers and Ravina Bhatia about some exciting developments in the Learning Uncut business. Having collaborated on many projects in recent years Michelle and Ravina have brought their two businesses together to create an even stronger L&D consultancy – still called Learning Uncut. In her usual curious style Laura digs deep into who Ravina and Michelle are, why they've made this change and their mission of helping L&D teams and organisations to perform and navigate the evolving world with agility. Get under the skin of the new Learning Uncut! Host: Michelle Ockers Transcript and related resources: https://learninguncut.global/podcast/127/ Podcast information and more episodes: https://learninguncut.global/podcast/

It's been 20 years since the launch of the Learning Performance Benchmark: the industry-leading tool for measuring the health of the L&D profession. And, to celebrate, Ross G is joined on this week's Mind Tools L&D Podcast by some of the key players in that story. Laura Overton, Founder of Learning Changemakers and Co-Creator of Emerging Stronger, set up the Benchmark in the first place. Nahdia Khan, Chief Impact Officer of Mind Tools, is responsible for the Benchmark today. Dr Anna Barnett, Senior Researcher at Mind Tools, analyses and writes up the Benchmark data. And Michelle Ockers​, Organisational Learning Strategist & Learning Team Capability Builder, Founder of Learning Uncut and Co-Creator of Emerging Stronger​ uses the Benchmark with her clients - so can give insight into its practical application for learning teams. We discuss:   ·       L&D's changing relationship with social media ·       The surprising decrease in blended learning ·       The impact of the pandemic on where L&D spends its time. To read our 20th anniversary report, visit: https://mindtoolsbusiness.com/research-and-reports/l-d-in-organizations-20-years-of-research To take the Benchmark, see: https://mindtoolsbusiness.com/solutions/learning-performance-benchmark During the discussion, Michelle referenced the book Thinking, Fast and Slow by Daniel Kahneman. In ‘What I Learnt This Week', Nahdia discussed ‘L&D's role in employee wellbeing: A 2023 survey': https://www.trainingzone.co.uk/resources/lds-role-in-employee-wellbeing-a-2023-survey Laura recommended the book Beyond Measure by James Vincent. Ross recommended season 3 of the podcast Not Playing With Lex and Dan: https://www.theincomparable.com/notplaying/ Connect with our speakers  If you'd like to share your thoughts on this episode, connect with our speakers: Ross Garner Laura Overton or https://www.learningchangemakers.com/ Nahdia Khan Dr Anna Barnett Michelle Ockers or https://learninguncut.global/

Join us for this episode of Learning Uncut as we delve into learning transformation with Bendigo Bank's Capability team leaders, Caroline Petha, Jo Doody, and David Maiolo. They discuss their individual responsibilities and collaborative strategies in capability, learning design, ecosystem and learning culture development. Their work demonstrates the value of integrated efforts across teams, and the role of partnerships with business leaders and external partners. Though longer than our usual episodes, it's worth the time to appreciate the complementary work of each team. Timestamps are available below if you'd like to go straight to a specific topic.   Introduction of Organisation and Capability Team: 0:01:56 Learning Experience at Bendigo Bank 0:11:21 Building the Case for Change: 0:15:20 Ben U Learning Strategy: 0:21:46 Shifts in Capability and Leadership: 0:24:34 Shifts in Learning Design: 0:36:06 Shifts in Content 0:45:13 Design Team Changes: 0:49:03 Shifts in Learning Ecosystem and Culture: 0:50:30 Critical Success Factors and Tips: 1:07:09   Host: Michelle Ockers Transcript and related resources: https://learninguncut.global/podcast/125/ Podcast information and more episodes: https://learninguncut.global/podcast/

In this episode of the Learning Uncut podcast, Matthew Mould and Emma Shirlaw from ANZ Bank and Simon Dewar from BSI eLearning discuss their award-winning onboarding program. The program won the Best Onboarding award and was a runner up in the Best Blended Learning category at the 2022 AITD Excellence Awards. The team redesigned their Branch Banker onboarding program to increase speed to competence and build confidence in their bankers' ability to apply skills flexibly in a range of customer service interactions. They moved from a heavy reliance on classroom training to a well-scaffolded blended learning program that leveraged both group and self-directed learning. The team also discusses the keys to the program's success, such as solid design principles and fluid collaboration between ANZ and BSI. Host: Michelle Ockers Transcript and related resources: https://learninguncut.global/podcast/123/ Podcast information and more episodes: https://learninguncut.global/podcast/

In this episode of Learning Uncut, I speak with Catriona Malcolm (or Cat as she is also known). She is the Enterprise Design Practice Lead at Westpac Group. With a workforce of around 40,000 people across seven business entities whose core service is banking, Cat's role was created four years ago specifically to address the complexity of designing skills development solutions across these seven entities. We cover a lot of elements of the Westpac approach in this episode. We look at approaches such as “learning front door”,  “citizen development” and their L&D Community of Practice. Cat has provide excellent resources - if you'd like to dig deeper you can find these below. Host: Michelle Ockers Transcript and related resources: https://learninguncut.global/podcast/116/ Podcast information and more episodes: https://learninguncut.global/podcast/

It's been a huge year for Learning Uncut – both the podcast and the business! The podcast celebrated its 100th episode in May and there have been almost 50,000 downloads in the past 12 months alone. In the final episode for 2022 Michelle is joined by Ravina Bhatia, Director and CLO of Learning Tribe. Together they have been supporting Learning Uncut's clients to develop and implement organisational learning strategy since mid-2021. In this episode, they look back on the year – covering their professional highlights and key shifts in organisational learning before discussing the 2022 podcast episodes. They reflect on themes, insights, and favourite episodes. Host: Michelle Ockers Transcript and related resources: https://learninguncut.global/podcast/114/ Podcast information and more episodes: https://learninguncut.global/podcast/

Following the pandemic, the nature of work and the expectations people have of the workplace and employers have shifted significantly.  In this episode of Learning Uncut, I am joined by Hannah Conkey, the Head of Learning and Organisational Development at the Royal Automotive Club of Victoria – RACV for short. Hannah shares how the RACV have reviewed their Employee Value Proposition, updated leadership development and how her qualification in neuroscience helped to inform their approach. Host: Michelle Ockers Transcript and related resources: https://learninguncut.global/podcast/111/ Podcast information and more episodes: https://learninguncut.global/podcast/ Emergent: Podcast information and more episodes: https://learninguncut.global/podcast/?podcast_series=emergent-series

Pene Barton, VP People and Remote at Noissue joins me for this episode of Learning Uncut, where we discuss the near-universal challenge of keeping people connected, learning and performing while working remotely. We look at how Noissue has tackled this challenge as they scaled a global workforce. Pene discusses relevant approaches and tips including the development of employee journey maps and integrating ‘showing your work' into the operating rhythm. Pene also discusses a range of tech tools that are used on a budget across the organisation to enable connection, performance, and community. Host: Michelle Ockers Transcript and related resources: https://learninguncut.global/podcast/NN/ Podcast information and more episodes: https://learninguncut.global/podcast/ Emergent: Podcast information and more episodes: https://learninguncut.global/podcast/?podcast_series=emergent-series

This special edition of Learning Uncut is a sequel to season two of the Learning Uncut Emergent series – Taking Bold Action. In this season the Emerging Stronger Team, Michelle Ockers, Laura Overton and Shannon Tipton explored the strengths that L&D require to take bold action. We incorporated insights from this series into our public 2022 Emerging Stronger masterclass. Emerging Stronger is now an industry initiative which is supported by a number of partners across the industry who share our vision for smarter, bolder L&D. In this episode we hear from our partners and reflect on key themes from the podcast series and masterclass. We also announce that we will be running an engaging series of roundtables exploring the application of Emerging Stronger practices and lenses. See show notes for information on how to join the roundtables. Host: Michelle Ockers Transcript and related resources: https://learninguncut.global/podcast/em29/ Podcast information and more episodes: https://learninguncut.global/podcast/ Emergent: Podcast information and more episodes: https://learninguncut.global/podcast/?podcast_series=emergent-series  

Michelle Ockers is an organisational learning strategist and modern workplace learning practitioner. She helps organisations build high-impact L&D functions by developing and implementing their learning strategy, mindset and skills – and helping L&D professionals become business partners that create value. In this episode, we reflect on what are some of the critical skills for L&D teams, being mindful of our blindspots, how L&D experts are ‘impact explorers', and some key insights from her podcast, Learning Uncut. About Michelle OckersMichelle spent close to three decades in learning and development. After 16 years in the Royal Australian Air Force, she brought her training and project management experience into the corporate sector. In 2018, she started her popular podcast, Learning Uncut, helping L&D professionals share real stories about their work. The podcast became a global go-to source for examples of leading edge industry practice, matching her vision for the industry's potential – and how we can achieve that together. She then made Learning Uncut into a network to offer L&D leaders everywhere the opportunity to thrive, with the support of leading experts.Key takeaways:There are some critical skills needed for L&D teams to be relevant. Michelle highlights some ‘human skills'' like leadership, critical thinking and communication, as key skills to develop within your L&D team. We can't master every skill ourselves, but if we ensure some of the most critical skills across our team are covered, we are able to watch out for any blindspots.Performance consulting is a must-have skill in particular. A successful L&D team is able to demonstrate business impact, not just learning impact. Michelle best describes this skill from the Learning and Performance Institute definition: “it's about partnering with customers and clients, to analyse performance gaps, recommend appropriate interventions and measure the outcomes.”Consider some mindset shifts for your L&D team. If we do a good job with our learning programs, we don't need to be there the whole time. L&D teams are very supportive, but they need to know when to let go. Review how we can partner and equip with the rest of the organisation – and how we can effectively support learning.Segmented time stamps:(02:45) What are the key capabilities that L&D professionals need to demonstrate?(07:46) What we mean by ‘soft skills' - Rethinking these as ‘Human skills'     (12:21) On speculative learning(13:18) What is ‘performance consulting'?(19:11) Not being tied to one learning technology(20:52) Some key mindset shifts for L&D professionals (25:39) Michelle's Gap finder tool(28:25) The art of role modellingLinks from the podcast:Connect with Michelle on LinkedInListen to the Learning Uncut podcastDownload Michelle's Gap Finder Tool  Capability Gap Finder resourceFind more about Learning UncutCheck out The Future of Jobs Report 2020Listen to the Learning While Working Podcast interview with Jeff Kortenbosch Check out The Learning and Performance Institute MapCheck out Emerging StrongerCheck out RedThread's Research on Learning Technology EcosystemsListen to the Learning While Working Podcast interview with with Dani Johnson 

In the spirit of reconciliation Learning Uncut acknowledge the Traditional Custodians of Country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present. Reconciliation is an important issue and piece of unfinished business in Australia. It is about strengthening relationships between Aboriginal and Torres Strait Islander peoples and non-Indigenous peoples, for the benefit of all. In this episode we will hear about how Origin has been taking action on reconciliation since 2015. I'm joined by Brigitte Bin Awel who is a specialist consultant in Diversity and Inclusion at Origin, and Ian Crowhurst, the Head of Learning and Development and Talent for Origin. They introduce us to their Reconciliation Action Plan and the contribution of learning and development to building cultural awareness in support of their reconciliation efforts. Host: Michelle Ockers Transcript and related resources: https://learninguncut.global/podcast/NN/ Podcast information and more episodes: https://learninguncut.global/podcast/

Today's episode marks the milestone of Learning Uncut's 100th episode. Nigel Paine joins us to mark this special milestone. He has a short conversation with our regular host, Michelle Ockers, about how she finds stories and guests, and puts the podcast together. The first episode came out on the 12th of June 2018. Four years later, we've had 118 guests who have willingly talked about their work in L&D in their organisations. Thank you to every one of those guests, as well as the listeners from over 115 countries who make it worthwhile to continue sharing stories on Learning Uncut. Michelle has personally selected a collation of excerpts from guests on five key themes that are important to L&D right now: Learning Strategy Business Value for L&D Data for L&D Live Online Learning Environments Communities of Practice Host: Michelle Ockers Transcript and related resources: https://learninguncut.global/podcast/100/ Podcast information and more episodes: https://learninguncut.global/podcast/

After speaking with five L&D professionals about their personal experience taking bold action it's time to bring in expertise from other domains. What can we learn from behavioural science to help us develop core strengths to take bold action? Andrea Day shares insights from her work leading Best At Digital, who draw upon behavioural science extensively to design and develop digital solutions that drive change. Learning Uncut founder and podcast host, Michelle Ockers, shares her personal experience with taking bold action. Host:  Laura Overton Resources: Andrea Day LinkedIn profile – GO TO RESOURCE Michelle Ockers LinkedIn profile – GO TO RESOURCE 5 new thinking habits for a smarter, stronger L&D, Laura Overton (ebook) GO TO RESOURCE Guide on the Com-B model of behaviour, by Social Change UK - GO TO RESOURCE EAST = 4 simple ways to apply behavioural insights, from Behavioural Insights team (article) - GO TO RESOURCE The Behavioural Insights Team (website)- GO TO RESOURCE Nudge: The Final Edition,by Richard H. Thaler and Cass R Sunstein (book) -GO TO RESOURCE About BAD - GO TO RESOURCE More resources from the Emergent Team to help you take bold action GO TO RESOURCE More Episodes & Info  Learning Uncut Emergent Podcast series  GO TO LANDING PAGE

Donald H Taylor joins me for a look at what we saw happening in learning and development in 2021. We look at the year through the lenses of our own work and network interactions, industry events and, of course, the case studies shared by guests on the Learning Uncut podcast. Host:  Michelle Ockers Resources: Donald H Taylor LinkedIn profile GO TO RESOURCE Guide to 2021 Learning Uncut podcast episodes GO TO RESOURCE Donald H Taylor website - GO TO RESOURCE Take the Global Sentiment Survey GO TO RESOURCE Learning Uncut Ep 74: L&D Sentiment 2021: Stories worth a listen – Donald H Taylor GO TO RESOURCE Innovation in L&D and HR – results of Don's PATI (People And Technology Innovation survey) GO TO RESOURCE More Episodes & Info: The Learning Uncut Podcast GO TO LANDING PAGE

How professionals can elevate their learning and impact through successful self-directed learning. Resources: Catherine Lombardozzi LinkedIn profile GO TO RESOURCE Register for Learning Uncut webinar on 9 December 2021 – Professional Development for Busy People, with Catherine Lombardozzi GO TO RESOURCE  Becoming Future-Ready Through Self-Directed Learning, (Video) L&D Cares Career Growth Summit Webinar, February 2021 GO TO RESOURCE Learning Journal blog posts on self-directed learning from Catherine Lombardozzi GO TO RESOURCE Download free Charting Your Course workbook from Catherine Lombardozzi x GO TO RESOURCE More Episodes & Info: The Learning Uncut Podcast  GO TO LANDING PAGE

A conversation between the Emergent Team – Michelle Ockers, Laura Overton and Shannon Tipton. We recap research insights from Emergent 2020 podcast series. These include five L&D ‘thinking habits' and the four lenses that help L&D to emerge stronger. These insights were converted to practical action in the Emerging Stronger masterclass series. We reflect on what both the participants learned and our own ‘aha' moments and learning as the hosts and perennial ‘explorers'. The shifts we saw in our participant mindset and actions showed us that Emerging Stronger isn't just about coming out of the pandemic more relevant and effective than ever. There is an evergreen opportunity for L&D professionals and teams to see themselves differently, think differently, make changes and take bolder action to increase their impact. Stay tuned for an Emergent podcast mini-series in December 2021/January 2022 exploring what it takes to emerge stronger at an individual level. And keep an eye out for information about the next Emerging Stronger masterclass which starts in February 2022. Host:  Michelle Ockers Resources: Emerging Stronger LinkedIn page GO TO RESOURCE Emerging Stronger website GO TO RESOURCE Emergent podcast series (filter on Learning Uncut podcast page) GO TO RESOURCE Emerging Stronger white papers, ebooks and more GO TO RESOURCE Neelen, Mirjam and Paul A. Kirschner. (2020) Evidence-informed Learning Design: Creating training to improve performance.GO TO RESOURCE Trojan mice in 900 seconds (article) GO TO RESOURCE Gold sponsor – Go 1 GO TO RESOURCE Bronze sponsor – Model Thinkers GO TO RESOURCE Bronze sponsor – BAD (Best At Digital) GO TO RESOURCE Bronze sponsor – Learn Online Live GO TO RESOURCE Bronze sponsor – UMU GO TO RESOURCE  More Episodes & Info: The Learning Uncut Podcast  GO TO LANDING PAGE

This week's guests are Laura Overton, Michelle Ockers, and Shannon Tipton. Laura Overton ( London, UK)- Award winning global analyst author, facilitator & founder of Learning Changemakers with 30+ years of experience and research focussing on learning innovation, L&D maturity and business impact.Her Research programme reached 8000+ l&D leaders globally and over 50,000 workers. Michelle Ockers (Brisbane, Australia) - Founder and chief learning strategist at Learning Uncut, award winning L&D practitioner and global podcast host providing strategic leadership on learning transformation including Coca-Cola Amatil, Qantas and Australian Public service) Shannon Tipton (Chicago, USA) - Owner and Chief Architect Learning Rebels. 25+ years of learning leadership with the global reputation as the practitioners expert. As an experience practitioner challenging the norms of traditional L&D functions, Learning Rebel has brought real world experience to support business success at Zappos, the US Center for Child Nutrition and Talentify.  The Emerging Stronger Team - https://emergentmasterclass.com/ Team purpose - https://www.thoughtfulleader.com/why-team-purpose-matters Flat hierarchies - https://www.investorsinpeople.com/knowledge/flat-hierarchies Eight Ways to Build Collaborative Teams - https://hbr.org/2007/11/eight-ways-to-build-collaborative-teams The five business benefits of a diverse team - https://www.managers.org.uk/knowledge-and-insights/listicle/the-five-business-benefits-of-a-diverse-team/ Stop at Nothing - https://stopatnothing.com/ Forming, Storming, Norming, and Performing - https://www.mindtools.com/pages/article/newLDR_86.htm Team Dynamics - https://www.teamtechnology.co.uk/team/dynamics/definition/ The Five Dysfunctions of a Team - https://fourminutebooks.com/the-five-dysfunctions-of-a-team-summary Are you an ideal team player? - https://www.youtube.com/watch?v=PRh80RyT74I Finding community - https://jarche.com/2018/11/finding-community/ What Psychological Safety Looks Like in a Hybrid Workplace - https://hbr.org/2021/04/what-psychological-safety-looks-like-in-a-hybrid-workplace “What makes a team effective at Google?” - https://rework.withgoogle.com/print/guides/5721312655835136 Belbin team roles - https://knowhow.ncvo.org.uk/your-team/people-management-skills/teams/effectiveteam/roles ========================================================= You can contact Women Talking About Learning through our website, womentalkingaboutlearning.com We're on Twitter @WTAL_Podcast You can buy us a coffee to support Women Talking About Learning via Ko-Fi. Or you can email us via hello@llarn.com

How learning and development professionals can elevate their learning and impact by updating or refreshing their organisational learning strategy.  Michelle Ockers provides an introduction to learning strategy. Host:  Michelle Ockers Resources: Michelle Ockers LinkedIn profile GO TO RESOURCE Introduction to Organisational Learning Strategy, article by Michelle Ockers and Ravina Bhatia GO TO RESOURCE Checklist: 9 Principles for Creating a Learning Strategy, from Learning Uncut GO TO RESOURCE Book a call with one of Learning Uncut's experts if you'd like guidance on your specific situation and next steps to create your learning strategy - GO TO RESOURCE  More Episodes & Info: The Learning Uncut Podcast GO TO LANDING PAGE

In 2016 Nigel Paine was invited to provide leadership development for a group of 40 people from around the world on an expedition to Antarctica.  The environment provided dislocation, disconnection and discomfort – a context in which Nigel had to rethink his approach to leadership development.  Host:  Michelle Ockers Guest: Nigel Paine Resources: 2041 Foundation, founded by Robert Swan, OBE https://bit.ly/3nHBTXs Nigel Paine website https://www.nigelpaine.com/ Building Leadership Development Programs by Nigel Paine https://bit.ly/3vD8Ir3 Leadership Development Is a $366 Billion Industry: Here’s Why Most Programs Don’t Work, Forbes Article https://bit.ly/3gZA6LZ More Episodes & Info: More episodes: https://learninguncut.libsyn.com About the Learning Uncut podcast: https://michelleockers.com/learninguncut/

How Learning and Development professionals can elevate their practice and impact with Storytelling. Host:  Michelle Ockers Guest:  Mark Schenk Resources: Join the Learning Uncut Relaunch to find out about the ‘My L&D Why’ story campaign https://bit.ly/3gW4JBP Anecdote Story Framework https://bit.ly/336q8Ag Anecdotally Speaking, podcast https://bit.ly/3ecfrT1 Putting Stories to Work by Shawn Callahan https://bit.ly/2Rgoh9m More Episodes & Info: More episodes: https://learninguncut.libsyn.com About the Learning Uncut podcast: https://michelleockers.com/learninguncut/  

Michelle Ockers introduces the Learning Uncut Elevate series – elevating the practice and impact of learning professionals one topic at a time. Host:  Michelle Ockers Resources:  Join the Learning Uncut Relaunch to find out about the ‘My L&D Why’ story campaign https://bit.ly/3gW4JBP More Episodes & Info: More episodes: https://learninguncut.libsyn.com About the Learning Uncut podcast: https://michelleockers.com/learninguncut/  

Simon Brown, the Chief Learning Officer at Novartis, discusses how Novartis is creating a culture of curiosity, with a particular focus on the work of the learning and development team.  While the L&D team at Novartis is very big - 1,000 people globally serving a workforce of 110,000 - there is much that you can take away and adapt to an organisation of any size. Host:  Michelle Ockers Guest: Simon Brown  Resources: Novartis website - https://www.novartis.com/ Novartis Strategy Priorities - https://bit.ly/2Qalb6O We’re going BIG on learning at Novartis – here’s how (LinkedIn Article) by Simon Brown - https://bit.ly/3goigSp Learning Uncut - Emergent Series: Culture and Curiosity - Simon Brown and Nigel Paine https://bit.ly/10LOES The Curious Advantage by Paul Ashcroft, Simon Brown and Garrick Jones https://amzn.to/3n0Lfgq  More Episodes & Info: More episodes: https://learninguncut.libsyn.com About the Learning Uncut podcast: https://michelleockers.com/learninguncut/

What if you could take any random person off the street, plug them into your contact center operation and have them fielding customer calls right away? It may sound too good to be true. After all, contact center agents have to solve complex customer problems while keeping up with new products and process changes. They typically spend weeks in a classroom before they're allowed to speak with customers. Managers need them on the phone NOW to deal with spikes in call volume, but they also want agents fully knowledgeable about the company's offerings. How can contact centers accelerate agent training while making sure they provide great customer service?JD chats with Sebastian Tindall, Head of Learning and Development Operations at Vitality, who shares his approach to developing highly-capable contact center agents within a fast-paced insurance and wellness operation. They explore resource-based learning, which focuses on providing information and tools agents can access in the workflow to solve problems and build their knowledge. Check out these recommended resources and professionals to learn more about applying a resource-based approach to learning. Bob Mosher - Chief Learning Evangelist, 5 Moments of NeedDavid James - Chief Learning Officer, LooopJosh Bersin - Global Industry AnalystModern Learning Ecosystem Framework (LearnGeek)Listen to Sebastian's appearance on the Learning Uncut podcast with Michelle Ockers. The 80 Percent is brought to you by Axonify. To learn how you can provide communication and training to your frontline workforce that actually works, visit axonify.com. If you have a frontline story you'd like us to explore on a future episode, let us know at podcast@axonify.comJoin the #FrontlineForward effort by visiting axonify.com/frontlineforward to access free training content, download the 2020 State of Frontline Employee Training Report and subscribe for the updates.

Our international panel of talent development experts are back! They shared so many great insights during our conversations, we just couldn't fit it all into one episode. In this “deleted scenes” edition of The 80 Percent, we focus on real-world examples. How can frontline training be improved in manufacturing? How important is coaching in a contact center? How can we put the employee at the center of our workplace learning strategy? Our panelists share stories of how companies around the world are improving their frontline training programs.Thank you once again to the five illustrious members of the global talent development community who were so generous with their time and insights:Donald Taylor (Chairman, Learning and Performance Institute, United Kingdom)Dani Johnson (Co-Founder and Principal Analyst, RedThread Research, United States)Linda Van Der Loo (Executive Partner Learning Innovation, Blue Pebble Consulting, South Africa)Hazel Jackson (CEO, Biz Group, United Arab Emirates)Michelle Ockers (Learning Strategy Expert & Learning Team Capability Builder, Australia)Check out the Learning Uncut podcast from Michelle Ockers for even more great L&D stories and insights.The 80 Percent is brought to you by Axonify. To learn how you can build training for your frontline workforce that actually works, visit axonify.com. If you have a frontline story you'd like us to explore on a future episode, let us know at podcast@axonify.com.