Podcast appearances and mentions of michelle ockers

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Best podcasts about michelle ockers

Latest podcast episodes about michelle ockers

Learning Uncut
168: KPMG's AI Learning Academy – Amy Vig

Learning Uncut

Play Episode Listen Later May 5, 2025 52:22


How do you equip a workforce for an AI-enabled future? Amy Vig from KPMG Australia joins Michelle Ockers to share the story behind KPMG's AI Learning Academy. Amy discusses how her team fostered innovation, psychological safety, and continuous learning while navigating rapid technological change. Discover practical insights into designing an internal learning solution that blends self-directed learning, curated pathways, and hands-on practice with emerging AI tools. A rich, real-world example of building future-fit skills and strengthening learning culture. Host: Michelle Ockers Transcript and related resources: https://learninguncut.global/podcast/168/ Podcast information and more episodes: https://learninguncut.global/podcast/

Learning Uncut
Elevate 44: Stretching Your L&D Budget Further

Learning Uncut

Play Episode Listen Later Apr 28, 2025 41:34


In this episode, Michelle Parry-Slater returns to Elevate to explore how L&D professionals can make their budget stretch further. With the current environment of budget constraints and rising business expectations, Michelle and Michelle Ockers share practical approaches to prioritising spend, aligning learning with business needs, and tapping into existing resources—both internally and externally. From curation and internal podcasts to cross-functional budget partnerships, leveraging existing tech and communities of practice, they outline actionable ideas drawn from both corporate and not-for-profit sectors. This conversation is a rich source of insight for anyone looking to deliver value on a tight budget. Hosted by Michelle Ockers  Transcript and related resources: https://learninguncut.global/podcast/elevate-44/  Podcast information and more episodes: https://learninguncut.global/podcast/

Learning Uncut
167: Inside the Design of a Learning Design Qualification – Keith Heggart

Learning Uncut

Play Episode Listen Later Apr 21, 2025 53:11


Keith Heggart from the University of Technology Sydney joins Michelle Ockers to discuss the creation of the Graduate Certificate in Learning Design. He takes us behind the scenes of the design process—how he spent months consulting with industry experts, developing learner personas, and challenging traditional university structures to create a program that is fast-paced, practical, and immediately useful. Keith also shares key insights on the growing demand for learning design expertise, the critical role of communication in the field, and why the divide between corporate and higher education learning design needs to be bridged. Host: Michelle Ockers Transcript and related resources: https://learninguncut.global/podcast/167/ Podcast information and more episodes: https://learninguncut.global/podcast/

Learning Uncut
Elevate 43: Current Practices in Leader Development

Learning Uncut

Play Episode Listen Later Apr 14, 2025 31:10


In this episode of Learning Uncut Elevate, Michelle Ockers speaks with Catherine Lombardozzi about her latest research with the Learning Guild, which explores how leadership development strategies are evolving. Catherine set out to understand what's changing in leadership development and how organisations are adapting to post-pandemic realities. Her findings highlight three key shifts: greater emphasis on experiential learning, more sustained and blended approaches, and an increasing focus on relational learning to strengthen leadership networks. This research provides L&D professionals with practical insights to design more relevant and effective leadership development programs. Hosted by Michelle Ockers  Transcript and related resources: https://learninguncut.global/podcast/elevate-43/  Podcast information and more episodes: https://learninguncut.global/podcast/

Learning Uncut
166: Building Real World Skills for Structural Engineers – Alex Jovanovski and Moly Ashtari

Learning Uncut

Play Episode Listen Later Apr 7, 2025 44:59


Australia has a critical structural engineering skills shortage, yet many qualified graduates and migrant engineers struggle to find jobs. In this episode, Michelle Ockers talks to Moly Ashtari and Alex Jovanovski, co-founders of Learnpedia. Moly shares her personal challenges as a migrant engineer seeking local experience. Alex highlights difficulties small businesses face hiring skilled engineers. They discuss creating Learnpedia to provide project-based traineeships combining real-world projects, on-site training, and mentorship. Discover how their practical learning approach equips engineers with essential workplace experience and why industry collaboration is vital for solving Australia's engineering skills shortage. Host: Michelle Ockers Transcript and related resources: https://learninguncut.global/podcast/166/ Podcast information and more episodes: https://learninguncut.global/podcast/

Learning Uncut
Elevate 42: Bridging the Gap: Reskilling Women in Tech

Learning Uncut

Play Episode Listen Later Mar 31, 2025 48:42


Australia's tech sector faces a critical skills gap. Women – who make up just 30% of the tech workforce – represent the largest untapped talent pool to close this gap. Michelle Ockers speaks with Kade Brown from RMIT Online and Rhiannon Yetsenga from Deloitte Access Economics about their latest research report into skills and talent diversity in Australia's tech workforce. They explore the key findings of the report, including the scale of the skills gap, why women are the biggest untapped opportunity to close this gap, and the business case for investing in re-skilling. The conversation also highlights practical actions organisations can take to attract, retain, and develop more women in tech roles. Hosted by Michelle Ockers  Transcript and related resources: https://learninguncut.global/podcast/elevate-42/  Podcast information and more episodes: https://learninguncut.global/podcast/

Learning Uncut
Elevate 41: L&D Global Sentiment 2025

Learning Uncut

Play Episode Listen Later Mar 17, 2025 33:07


The 2025 Global Sentiment Report has been released, capturing the pulse of L&D professionals worldwide. In this episode, Michelle Ockers speaks with Donald H Taylor about the key findings and what they reveal about what L&D is paying attention to in 2025. AI continues to dominate conversations, but there's also continued interest in skills and data, with the creating value on the rise again. Don shares insights on why these trends matter, how they vary across different regions, and what L&D professionals can take away from the results. Hosted by Michelle Ockers   Transcript and related resources: https://learninguncut.global/podcast/elevate-41/   Podcast information and more episodes: https://learninguncut.global/podcast/

Learning Uncut
164: Customer Service Performance Campaign – Ryan Byrne

Learning Uncut

Play Episode Listen Later Mar 10, 2025 47:15


Ryan Byrne, Senior Manager of Capability and Learning at Sydney Trains joins host Michelle Ockers to discusses the "First Impressions Count" performance campaign. This campaign focused on enhancing customer service through station cleanliness, uniform standards and empowering and engaging staff. Ryan shares insights on using employee feedback to identify barriers and build respectful, actionable solutions. He also highlights how Sydney Trains engaged staff via competitions, incentives, and real-time customer feedback, fostering a culture of continuous improvement across the frontline. Host: Michelle Ockers Transcript and related resources: https://learninguncut.global/podcast/164/ Podcast information and more episodes: https://learninguncut.global/podcast/

Learning Uncut
163: McKinsey's Feedback Skills Surge – Lisa Christensen

Learning Uncut

Play Episode Listen Later Feb 24, 2025 51:41


In this episode of Learning Uncut, Michelle Ockers and co-host Laura Overton are joined by Lisa Christensen, Director of Learning at McKinsey, to explore the organisation's innovative approach to enhancing feedback skills. Lisa introduces the Receive to Grow program, a targeted initiative designed to help employees build the skill of receiving feedback effectively - a critical competency in McKinsey's fast-paced and high-performance culture. Lisa delves into McKinsey's broader feedback surge strategy, discussing how cross-functional collaboration, data-driven insights, and behavioural science have shaped this impactful initiative. Discover how simple, actionable learning techniques and a holistic talent strategy are transforming feedback practices at scale. Host: Michelle Ockers Transcript and related resources: https://learninguncut.global/podcast/163/ Podcast information and more episodes: https://learninguncut.global/podcast/

Emotion At Work
Episode 80 - Emotion at Work in Building Better Managers with Ross Garner and Anna Barnett

Emotion At Work

Play Episode Listen Later Feb 19, 2025 53:26


In this episode, Lizzi, our Emotion at Work Marketing Manager, sits down with Ross Garner and Anna Barnett from The Mind Tools for L&D podcast to explore their ground breaking research into management practices.   Together, they explore the recent study, conducted in partnership with YouGov, which gathered data across 12 industries. The research uncovered some key insights into the realities of management today.   The study identified 12 core management capabilities essential for success: delegation, goal setting, transparent communication, coaching, active listening, recognition, inclusive leadership, trust, social sensitivity, self-awareness, self-regulation and empathy. Notably, empathy was linked to a 34% increase in team innovation.   The conversation also touches on the significance of happiness and satisfaction in the workplace. Research shows that employee satisfaction is associated with better long-term performance and happy employees are more likely to engage in self-driven learning.   Tune in to gain insights into the future of management and discover how to create leadership that drives performance and innovation.   Links   Building Better Mangers Report: https://www.mindtools.com/thought-leadership/reports/building-better-managers/   Anna mentions working with Michelle Ockers: https://michelleockers.com/   Anna Barnett LinkedIn: https://www.linkedin.com/in/anna-barnett-phd/?originalSubdomain=uk   Ross Garner LinkedIn: https://www.linkedin.com/in/ross-garner-8594a341/?originalSubdomain=uk   Mind Tools L&D podcast: https://www.mindtools.com/podcast/l-d/   

Learning Uncut
Elevate 40: Shift Your Thinking

Learning Uncut

Play Episode Listen Later Feb 17, 2025 34:18


Michelle Ockers is joined by Dr. Cathryn Lloyd, founder of Maverick Minds, to explore how L&D professionals can shift their thinking and support others to shift their thinking. Cathryn shares how her own experiences of personal and professional transformation led to her work in helping individuals and organisations think differently. They discuss why shifting thinking is crucial for L&D professionals who are responsible for supporting learning, change, and capability-building in their organisations. Cathryn introduces practical tools and insights from her book on storytelling and creativity. Hosted by Michelle Ockers  Transcript and related resources: https://learninguncut.global/podcast/elevate-40/  Podcast information and more episodes: https://learninguncut.global/podcast/

Learning Uncut
162: Driving Engagement with Microlearning and Gamification – Catherine Sharpe and Mark Eggers

Learning Uncut

Play Episode Listen Later Feb 10, 2025 44:20


In this episode of Learning Uncut, Catherine Sharpe (Blackmores) and Mark Eggers (Yarno) join Michelle Ockers to discuss their award-winning learning solution. Recognised at the AITD 2024 Excellence Awards for both Best Use of Technology for Learning and Best Use of Gamification or Simulation, their initiative tackled the challenge of embedding financial acumen across Blackmores' diverse, multilingual workforce. Catherine and Mark share insights on leveraging gamification, microlearning, and data-driven engagement to transform revenue management training. Learn how this innovative partnership boosted learning outcomes and engagement across 13 Asia-Pacific markets. Host: Michelle Ockers Transcript and related resources: https://learninguncut.global/podcast/162/  Podcast information and more episodes: https://learninguncut.global/podcast/

Learning Uncut
160: Playbook – Artificial Intelligence in L&D

Learning Uncut

Play Episode Listen Later Jan 20, 2025 29:37


In this special episode of Learning Uncut, Michelle Ockers presents an AI playbook for Learning and Development professionals. Drawing from conversations with industry practitioners throughout 2024, she distills key principles and practices for implementing AI effectively in L&D. The episode explores how organizations can move beyond the hype to create real value with AI, offering practical guidance whether you're just starting your AI journey or looking to scale existing initiatives. A reflection and discussion guide is available in the show notes to help teams apply these insights in their own context. Host: Michelle Ockers Transcript and related resources: https://learninguncut.global/podcast/160/ Podcast information and more episodes: https://learninguncut.global/podcast/

Learning Uncut
159: 2024 End of Year Review – Michelle Ockers and Chemène Sinson

Learning Uncut

Play Episode Listen Later Dec 16, 2024 49:26


In this special end-of-year episode, Michelle Ockers and Chemène Sinson reflect on the key themes explored in the 2024 Learning Uncut podcast episodes and connect them to broader trends and conversations in L&D. This year's standout themes include moving from talk to action with AI, adopting skills-based approaches, fostering community and collaboration, and driving real behaviour change. Underpinning it all is the vital interplay between humanity and technology. From stories of professional growth to global learning insights, this episode offers rich inspiration as we step into 2025. Join the discussion on LinkedIn—find the episode post on Michelle's profile and share your thoughts! Host: Michelle Ockers Transcript and related resources: https://learninguncut.global/podcast/159/ Podcast information and more episodes: https://learninguncut.global/podcast/  

Learning Uncut
158: A Self-Directed Learning Experiment – Matthew Murray and Sydney Cannon

Learning Uncut

Play Episode Listen Later Dec 2, 2024 56:35


This episode of Learning Uncut offers a rare ‘before and after' look at the design, execution, and outcomes of a workplace learning campaign. Michelle Ockers speaks with Matthew Murray, VP of Digital Learning, and Sydney Cannon, Senior Manager of Learning Engagement at Bain & Company, about their October Skills Boost campaign. The episode starts by exploring exploration their low-resource, email-driven approach to fostering self-directed learning among functional professionals. Seven weeks later, they return to share candid reflections on the campaign's outcomes, unexpected challenges, and key lessons learned. Packed with insights this discussion is a must-listen for learning for learning professionals looking to experiment to encourage self-directed learning in their organisations. Host: Michelle Ockers Transcript and related resources: https://learninguncut.global/podcast/158/  Podcast information and more episodes: https://learninguncut.global/podcast/

Learning Uncut
157: APS L&D Community of Practice – Adam Le Nevez and Adrian Manning

Learning Uncut

Play Episode Listen Later Nov 4, 2024 47:56


In this episode of Learning Uncut, Michelle Ockers is joined by Adam Le Nevez and Adrian Manning from the Australian Public Service (APS). They explore how the APS L&D Community of Practice (CoP) fosters collaboration amongst L&D teams across over 100 agencies. They discuss the unique challenges of building capability in a decentralised system with over 170,000 employees and how the CoP helps reduce duplication, share best practices, and build professional networks. They also highlight the importance of creating a safe space for L&D practitioners to connect and learn from each other, ensuring that the community evolves organically to meet its members' needs. Host: Michelle Ockers Transcript and related resources: https://learninguncut.global/podcast/157/ Podcast information and more episodes: https://learninguncut.global/podcast/

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Learning Uncut
156: Skills Portfolio Management at Scale – Cameron Hedrick

Learning Uncut

Play Episode Listen Later Oct 19, 2024 40:02


Michelle Ockers speaks with Cameron Hedrick, Chief Learning Officer at Citi, about the complexities and opportunities of skills portfolio management. Cameron shares his insights on moving beyond traditional job roles to focus on skills as organisational assets, and how this shift can enhance workforce planning, internal mobility, and overall business resilience. They discuss the challenges of implementing skills management at scale, from building dynamic skills taxonomies to integrating multiple talent platforms, and address the organisational, cultural, and technological changes required for success. Cameron also offers practical advice for organisations looking to start small and scale their skills initiatives over time. Host: Michelle Ockers Transcript and related resources: https://learninguncut.global/podcast/156/  Podcast information and more episodes: https://learninguncut.global/podcast/

Learning Uncut
155: Innovating with Generative AI in Education – Brad Hodge

Learning Uncut

Play Episode Listen Later Oct 7, 2024 55:11


In this episode of Learning Uncut, Michelle Ockers is joined by Brad Hodge, health innovator and educator at La Trobe University, to explore the role of generative AI in modern education, particularly in the rural health sector. Brad shares his journey in health innovation and how he is using AI, including chatbots, to enhance student support, drive behavior change, and foster innovation. They delve into the challenges of rural healthcare education, the potential of AI to impact learning outcomes, and how educators can harness the power of AI tools to better prepare students for real-world settings. This episode provides practical insights for educators, L&D professionals, and innovators looking to embrace AI in learning. Host: Michelle Ockers Transcript and related resources: https://learninguncut.global/podcast/155/ Podcast information and more episodes: https://learninguncut.global/podcast/

Learning Uncut
154: Universal Design for Learning – Thomas J. Tobin

Learning Uncut

Play Episode Listen Later Sep 23, 2024 50:14


Michelle Ockers is joined by Dr Thomas J. Tobin to explore the application of Universal Design for Learning (UDL) in an organisational context. They discuss how Learning and Development can act as a catalyst for fostering a culture that prioritises inclusivity in both design and content delivery. Tom shares his journey into UDL and explains why these principles are vital not just for the minority, but for the majority of learners. The conversation covers who is responsible for applying UDL principles and how organisations can empower their learners by adopting these practices without becoming overwhelmed. Tom also presents real-world examples from projects where organisations have successfully enhanced their use of UDL. He sheds light on the common barriers that large organisations face when implementing UDL principles and offers strategies for overcoming the content overwhelm that many are currently experiencing. Host: Michelle Ockers Transcript and related resources: https://learninguncut.global/podcast/154/ Podcast information and more episodes: https://learninguncut.global/podcast/

Learning Uncut
Elevate 39: Making Sense of Trends

Learning Uncut

Play Episode Listen Later Aug 19, 2024 36:37


David Kelly, Chairman of the Learning Guild, joins Michelle Ockers to discuss how to make sense of technology trends as an L&D professional. Their discussion explores why trends matter and how to stay abreast of trends, including attending conferences, how to find experts to follow online, and leveraging your network. They also discuss how to think critically about trends and make better choices about what to experiment with and use. This episode will leave you with practical approaches to stay on top of trends as an L&D practitioner. Conferences are a great way to stay abreast of trends and create a high-value network. DevLearn, run by Learning Guild, is North America's largest learning technology event with more than 200 sessions and networking activities. DevLearn is celebrating 20 years of learning technology excellence in November 6-8, 2024 in one of the most exciting cities in the United States, Las Vegas. To join the international learning & development community at this event, register at devlearn.com. Use Promo Code UNCUT to save 100 US Dollars. Hosted by Michelle Ockers  Transcript and related resources: https://learninguncut.global/podcast/elevate-39/  Podcast information and more episodes: https://learninguncut.global/podcast/

Learning Uncut
151: World of L&D – From Learning to Performance – Henriette Kloots and Evitha Scharloo

Learning Uncut

Play Episode Listen Later Aug 12, 2024 49:01


Henriette Kloots and Evitha Scharloo, Co-founders of Interlocked, join Michelle Ockers to discuss the World of L&D and the World of Impact Maps. These maps use associative cartography to visualise the journey from learning to performance and impact. The World of L&D Map creates a tangible common language that prompts effective analysis within L&D teams, helping members to collectively shape their transition from order takers to performance partners. The World of Impact Map enables teams to enhance their analysis and position themselves within the organisational context to deliver higher impact. This episode delves into the creation of these maps and shares key lessons Henriette and Evitha have learned from using them in their work with L&D teams. Host: Michelle Ockers Transcript and related resources: https://learninguncut.global/podcast/151/ Podcast information and more episodes: https://learninguncut.global/podcast/

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Learning Uncut
150: Social Learning at Scale – Mehri Doyle

Learning Uncut

Play Episode Listen Later Jul 29, 2024 44:28


Mehri Doyle joins Michelle Ockers to discuss the use of small private online courses (SPOC) at Australia's Department of Foreign Affairs and Trade. These online courses have a focus on social learning with the use of online asynchronous community through educators and peer collaboration. This program has had great success, increasing reach of learning resources 10-fold, receiving recognition through being awarded Best Capability Program by Australian Institute of Training and Development in 2021. Host: Michelle Ockers Transcript and related resources: https://learninguncut.global/podcast/150/ Podcast information and more episodes: https://learninguncut.global/podcast/

Learning Uncut
Elevate 38: Psychological Safety in Learning

Learning Uncut

Play Episode Listen Later Jul 22, 2024 34:55


Sonali D'Silva joins Michelle Ockers to discuss the importance of psychological safety for learning. Their discussion commences research backed benefits of fostering psychological safety both in individual teams and across the organisation as a whole. They then delve into five key strategies for fostering psychological safety in learning environments. This episode will leave you with practical approaches to promote psychological safety as an L&D practitioner. Hosted by Michelle Ockers  Transcript and related resources: https://learninguncut.global/podcast/elevate-38/  Podcast information and more episodes: https://learninguncut.global/podcast/

Learning Uncut
149: Improving performance with an AI coaching bot – Dan Redman

Learning Uncut

Play Episode Listen Later Jul 15, 2024 41:46


Dan Redman joins Michelle Ockers to discuss the development and implementation of a conversational AI coaching tool to improve performance in HSBC's contact centres. The tool has largely replaced face-to-face role plays with AI-powered simulations. This provides employees with a safe environment for on-demand skill practice with immediate AI feedback, and the option of sharing with managers for additional feedback. Host: Michelle Ockers Transcript and related resources: https://learninguncut.global/podcast/149/ Podcast information and more episodes: https://learninguncut.global/podcast/

Learning Uncut
148: L&D in Start-ups and Scale-ups – Dinye Hernanda

Learning Uncut

Play Episode Listen Later Jul 1, 2024 52:55


Dinye Hernanda joins Michelle Ockers to discuss her experiences as a learning and development professional in the start-up and scale-up space. They explore the main challenges that arise across key stages of start-ups, delving into the specifics of the onboarding process. Dinye shares her 70/30 approach to skill development and provides a real-world example of how L&D professionals can shift the narrative to gain key stakeholder buy-in. Finally, Dinye shares what corporate L&D professionals can learn from startups in order to keep up in our rapidly changing workplaces. Host: Michelle Ockers Transcript and related resources: https://learninguncut.global/podcast/148/  Podcast information and more episodes: https://learninguncut.global/podcast/

Learning Uncut
Elevate 37: 2024 Australian Institute of Training and Development (AITD) Conference

Learning Uncut

Play Episode Listen Later Jun 24, 2024 36:00


Chemène Sinson and Michelle Ockers recap their experiences at the 2024 Australian Institute of Training and Development (AITD) Conference. They reflect on key themes such as collaboration, inclusion, learning design and the impact of AI on the future of learning and development. The conversation highlights standout sessions and speakers including both keynotes and case studies. Chemène and Michelle also discuss the enriching networking opportunities and how they will apply what they learned. Hosted by Michelle Ockers  Transcript and related resources: https://learninguncut.global/podcast/elevate-37/  Podcast information and more episodes: https://learninguncut.global/podcast/  

Learning Uncut
Elevate 36: Fieldwork in L&D

Learning Uncut

Play Episode Listen Later Jun 10, 2024 23:32


Nigel Paine joins Michelle Ockers to discuss the importance and methodologies of fieldwork in leaning and development. The discussion focuses on identifying when fieldwork is necessary and how it can effectively uncover barriers and solve problems. Through practical real-world examples and high-value questions, this episode will leave you with applicable insights to get started or improve your fieldwork. Hosted by Michelle Ockers  Transcript and related resources: https://learninguncut.global/podcast/elevate-36/  Podcast information and more episodes: https://learninguncut.global/podcast/

Learning Uncut
146: AI in L&D – From Talk to Action – Donald H Taylor and Egle Vinauskaite

Learning Uncut

Play Episode Listen Later Jun 3, 2024 47:51


In this episode of Learning Uncut, Michelle Ockers is joined by Donald H Taylor and Egle Vinauskaite to discuss their research report ‘AI in L&D: From Talk to Action'. This episode is filled with insight and actionable takeaways on the pitfalls and opportunities of AI utilisation in learning and development. This discussion includes the most fundamental things you can do to use AI to its full extent, how you and your team can ensure you are future ready, and some of the possibilities for future AI use in the workplace. Host: Michelle Ockers Transcript and related resources: https://learninguncut.global/podcast/146/  Podcast information and more episodes: https://learninguncut.global/podcast/

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Learning Uncut
Elevate 35: Elevating Compliance Learning

Learning Uncut

Play Episode Listen Later May 27, 2024 33:25


Michelle Parry-Slater joins Michelle Ockers to discuss why effective compliance learning is crucial and how it can be transformed into a valuable learning experience. Illustrated with real-world examples, we discuss how to ensure that compliance learning is relevant, engaging and effective in driving required behaviours and an interest in further learning in your organisation. Hosted by Michelle Ockers  Transcript and related resources: https://learninguncut.global/podcast/elevate-35/  Podcast information and more episodes: https://learninguncut.global/podcast/

Learning Uncut
Elevate 34: Cultivating Learning In Workplace Communities

Learning Uncut

Play Episode Listen Later May 13, 2024 10:36


In this solo Learning Uncut Elevate episode Michelle Ockers introduces the resource ‘Cultivating Learning in Workplace Communities' – a tool to help people to take deliberate action to cultivate learning in existing workplace communities. She provides a behind the scenes look at the thinking and debate between her and resource co-creators Shannon Tipton and Laura Overton that shaped this resource – and why it is both original and founded on a strong base of learning science. Hosted by Michelle Ockers  Transcript and related resources: https://learninguncut.global/podcast/elevate-34/  Podcast information and more episodes: https://learninguncut.global/podcast/

learning workplace cultivating communities elevate social learning laura overton shannon tipton michelle ockers
Learning Uncut
Elevate 32: Ready, Set, Upskill Recommendations – Practitioner Perspective

Learning Uncut

Play Episode Listen Later Apr 15, 2024 24:04


Learning Uncut's Chief Learning Strategist, Michelle Ockers, provides a practitioner's perspective on the first three recommendations for maximising your training spend in the Ready, Set, Upskill Research Report. This episode follows on from Elevate 31- Ready, Set, Upskill Research Report. The report was released in March 2024 and provides a snapshot of the Australian skills landscape for employers, which also includes the voice of employees. Hosted by Michelle Ockers  Transcript and related resources: https://learninguncut.global/podcast/elevate-32/  Podcast information and more episodes: https://learninguncut.global/podcast/

Learning Uncut
Elevate 30: L&D's Role in Strategic Workforce Planning

Learning Uncut

Play Episode Listen Later Mar 18, 2024 23:41


Kath Hume's professional focus encompasses both workforce planning and L&D. She's the perfect person to explain what workforce planning is and the role of L&D in strategic workforce planning. After outlining the three ‘horizons' of workforce planning – strategic, tactical and day-to-day, Kath using the six B's (Bind, Build, Borrow, Boost, Bounce, Buy) to outline how L&D can support workforce planning. A conversation with Learning Uncut founder Michelle Ockers. Transcript and related resources: https://learninguncut.global/podcast/elevate-30/  Podcast information and more episodes: https://learninguncut.global/podcast/

Learning Uncut
141: UnitingCare Queensland – First Nations Cultural Appreciation – Peter McKenzie

Learning Uncut

Play Episode Listen Later Feb 26, 2024 49:53


In this episode of Learning Uncut, Peter McKenzie from UnitingCare Queensland joins Michelle Ockers to discuss the First Nations Cultural Appreciation course. They dive into the process of creating the four-module eLearning program including the research, story gathering, design processes and stakeholder review. Furthermore, they discuss what aspects of the program have made it so successful including storytelling, graphic design and collaboration. Lastly, they talk through the challenges such as having to condense such a rich and complex history into understandable, digestible modules. Host: Michelle Ockers Transcript and related resources: https://learninguncut.global/podcast/141/ Podcast information and more episodes: https://learninguncut.global/podcast/

Learning Uncut
Elevate 28: L&D Benchmark Report – The Future of L&D

Learning Uncut

Play Episode Listen Later Feb 19, 2024 27:56


Dr Anna Barnett and Gent Ahmetaj join Michelle Ockers to discuss the third of the 20th anniversary reports from the annual L&D benchmark research conducted by Mind Tools for Business. They discuss the key megatrends forecasted to reshape the future of L&D including AI, climate change and diversity. They explain how these trends were identified, potential impacts and key takeaways. This discussion provides insightful knowledge for L&D professionals on how they can shape business transformation. Hosted by Michelle Ockers  Transcript and related resources: https://learninguncut.global/podcast/elevate-28/  Podcast information and more episodes: https://learninguncut.global/podcast/

Learning Uncut
Elevate 27: L&D Benchmark Report - Strategic Business Alignment

Learning Uncut

Play Episode Listen Later Feb 5, 2024 32:09


Gent Ahmetaj and Dr Anna Barnett join Michelle Ockers to discuss a the 20th anniversary reports from the annual L&D benchmark research conducted by Mind Tools for Business. They discuss the key findings from analysing this year's benchmark data, particularly focusing on the importance of strategic business alignment for high-performing L&D teams. They explain how their network analysis uncovered this insight and share examples from the data. The discussion provides useful perspectives for L&D professionals on analysing data, connecting learning to business priorities, and continually improving practices. Host: Michelle Ockers  Transcript and related resources: https://learninguncut.global/podcast/elevate-27/  Podcast information and more episodes: https://learninguncut.global/podcast/

Learning Uncut
Elevate 25: Skills Development – Success Story - Sales Team in Retail Bank

Learning Uncut

Play Episode Listen Later Dec 18, 2023 27:59


Continuing their series on skills development, Ravina Bhatia and Michelle Ockers walk through a real world case study from a mid-sized Australian Retail Bank to showcase the application of Learning Uncut's three stage process for skills development. This example highlights how the context of the team/organisation influences skills development and details the level of impact that the approach had. It brings to life the principles, elements and process for skills bulding covered in previous episodes in this series. This is the seventh – and final – episode in our current Learning Uncut Elevate series on Skills Development.

Learning Uncut
137: Learning Uncut 2023 Review – Laura Overton and Michelle Ockers

Learning Uncut

Play Episode Listen Later Dec 11, 2023 60:34


The Learning Uncut podcast is over five and a half years old, with more than 147,000 unique downloads in over 120 countries. In 2023 we've added over 20 regular case study episodes, as well as resuming the Elevate series.  Laura Overton from Learning Changemakers joins host Michelle Ockers to look back over 2023. They discuss professional highlights, sum up their observations on L&D in 2023, and reflect on themes and insights from this year's regular episodes. A big thank you to all of our 2023 guests for so generously sharing their work, and to our listeners for this ongoing support. Host: Michelle Ockers Transcript and related resources: https://learninguncut.global/podcast/137/  Podcast information and more episodes: https://learninguncut.global/podcast/

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Learning Uncut
Elevate 24: Skills Development - End-to-End Process

Learning Uncut

Play Episode Listen Later Dec 4, 2023 30:49


Continuing their series on skills development, Ravina Bhatia and Michelle Ockers walk through the three-stage Learning Uncut process for skills development: (1) co-design a custom skills framework (2) implement the framework (3) develop a skills toolkit. They outline the key tasks in each phase and link them back to the elements of skills building previously covered in this Skills Development series. This is the sixth in our Learning Uncut Elevate series on Skills Development. Additional episodes published fortnightly. A conversation between Learning Uncut co-founders Michelle Ockers and Ravina Bhatia Transcript and related resources: https://learninguncut.global/podcast/elevate-24/ Podcast information and more episodes: https://learninguncut.global/podcast/

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Learning Uncut
Elevate 23: Skills Development Elements – Accessible Development

Learning Uncut

Play Episode Listen Later Nov 20, 2023 19:06


Continuing their series on Skills Development, Ravina Bhatia and Michelle Ockers explore the critical element of ‘accessible development'. This is all about easy access, easy navigation and using development tools and resources when and where you want to. They discuss accepting the friction points that exist in your organisation and making access easy regardless of these points. This is the fifth in our Learning Uncut Elevate series on Skills Development. Additional episodes published fortnightly. If you missed our webinar Introduction to Skills Development message Michelle or Ravina on LinkedIn to request access to the recording. A conversation between Learning Uncut co-founders Michelle Ockers and Ravina Bhatia Transcript and related resources: https://learninguncut.global/podcast/elevate-23/  Podcast information and more episodes: https://learninguncut.global/podcast/

Learning Uncut
135: Gamification and Scenario-Based Learning – Claire Seldon

Learning Uncut

Play Episode Listen Later Nov 13, 2023 57:58


Learning Uncut's host, Michelle Ockers, interviews Claire Seldon, a learning designer and gamification consultant. Claire works for the Department of Education in New South Wales and leads a team of designers in creating gamified digital interactives for students. She is also an academic at the University of Technology, Sydney, specializing in gamification and AR/VR in education. Claire discusses examples of effective use of gamification in scenario-based learning brought to life with a wide range of examples. Host: Michelle Ockers Transcript and related resources: https://learninguncut.global/podcast/135/  Podcast information and more episodes: https://learninguncut.global/podcast/

Learning Uncut
Elevate 22: Skills Development Elements – Multifaceted Development Approaches

Learning Uncut

Play Episode Listen Later Nov 6, 2023 18:02


Continuing their series on Skills Development, Ravina Bhatia and Michelle Ockers explore multifaceted development approaches. They discuss why it's important to use a variety of development approaches, and the most common gaps in the approaches offered for development in organisations. This is the fourth in our Learning Uncut Elevate series on Skills Development. Additional episodes published fortnightly. If you missed our webinar Introduction to Skills Develoment message Michelle or Ravina on LinkedIn to request access to the recording. A conversation between Learning Uncut co-founders Michelle Ockers and Ravina Bhatia Transcript and related resources: https://learninguncut.global/podcast/elevate-22/ Podcast information and more episodes: https://learninguncut.global/podcast/

Learning Uncut
Elevate 21: Skills Development Elements - Goal Alignment

Learning Uncut

Play Episode Listen Later Oct 23, 2023 22:59


Continuing their series on Skills Development, Ravina Bhatia and Michelle Ockers explore the critical element of goal alignment in skills development. They discuss the challenges of aligning personal development goals with organisational objectives and emphasize the importance of this alignment for success.  This is the third in our Learning Uncut Elevate series on Skills Development. Additional episodes published fortnightly. A conversation between Learning Uncut co-founders Michelle Ockers and Ravina Bhatia Transcript and related resources: https://learninguncut.global/podcast/elevate-21/  Podcast information and more episodes: https://learninguncut.global/podcast/

Learning Uncut
Elevate 20: Skills Development – Key Elements

Learning Uncut

Play Episode Listen Later Oct 9, 2023 13:51


Continuing our special Learning Uncut Elevate series on Skills Development, Learning Uncut Co-Founders Ravina Bhatia and Michelle Ockers discuss the seven key elements of skills development. They explore what it means to have these elements in place and how they can help organizations set up a successful skills development journey. Whether you're just starting out or already on the path, this episode provides valuable insights into building and developing skills successfully.  This is the second in our Learning Uncut Elevate series on Skills Development. Additional episodes published fortnightly. A conversation between Learning Uncut co-founders Michelle Ockers and Ravina Bhatia Transcript and related resources: https://learninguncut.global/podcast/elevate-20/  Podcast information and more episodes: https://learninguncut.global/podcast/

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Learning Uncut
Elevate 19: Skills Development – Getting Started

Learning Uncut

Play Episode Listen Later Sep 25, 2023 15:05


Skills development has gained significant attention in L&D in recent years, particularly in the context of the COVID-19 pandemic and rapidly changing business landscape. In this Elevate episode Learning Uncut co-founders Ravina Bhatia and Michelle Ockers discuss how skills development has evolved in recent years and fundamentals for getting started with contemporary approaches to skills development. Ask the right questions and get the foundations in place up front for successful skills development initiatives. This is the first in our Learning Uncut Elevate series on Skills Development. Additional episodes published fortnightly. A conversation between Learning Uncut co-founders Michelle Ockers and Ravina Bhatia Transcript and related resources: https://learninguncut.global/podcast/elevate-19/  Podcast information and more episodes: https://learninguncut.global/podcast/

The Good Practice Podcast
360 — Evidence-based leadership development

The Good Practice Podcast

Play Episode Listen Later Sep 5, 2023 40:42


What do we mean by ‘evidence-based leadership development'? Development of evidence-based leaders? Or an evidence-based approach to leadership development? Well, both. In this week's episode of The Mind Tools L&D Podcast, Ross G and Nahdia are joined by Helen Bailey, Head of Learning and Development at Strategi Solutions, to discuss: ·       what ‘evidence-based' leadership development looks like ·       what we mean by ‘evidence' ·       how to measure leadership. During the discussion, Helen referenced the Centre for Evidence Based Management. For more on this topic, see: Beech, D.2018. Effective Leadership in Uncertain Times. Wisbech, UK: Cambridge Leadership Development. Also Michelle Parry-Slater's book, The Learning and Development Handbook, and Michelle Ockers' interview with Laura Overton for the Learning Uncut podcast. For more from Helen, check out strategisolutions.co.uk In ‘What I Learned This Week', Helen referenced the CIPD Learning Work Survey Report 2023 and Evidence Based Practice Factsheet. For an excellent intro to scaffolding in a digital learning context, see: Shapiro, A. M. (2008). Hypermedia design as learner scaffolding. Educational technology research and development, 56, 29-44. This paper is behind a paywall, so you can also see this advice from Wiley. Ross discussed realistic AI avatars from HeyGen. For more from Mind Tools, including access to our back catalogue of podcasts, visit mindtoolsbusiness.com. There, you'll also find details of our award-winning performance support toolkit, our off-the-shelf e-learning, and our custom work.  You can also contact rgarner@mindtools.com. And finally, Ross promised some case studies of the kind of work that Mind Tools do. You can find these at: mindtoolsbusiness.com/case-studies Connect with our speakers  If you'd like to share your thoughts on this episode, connect with our speakers: ·       Ross Garner ·       Nahdia Khan ·       Helen Bailey

Learning Uncut
129: Storytelling Microcredential at Waka Kotahi – Stacie Swindon and Marcus Garrett

Learning Uncut

Play Episode Listen Later Aug 21, 2023 65:22


How Waka Kotahi New Zealand Transport has piloted a customised micro-credential to develop storytelling skills across their workforce. Our guests are Stacie Swindon, a learning and development consultant from Waka Kotahi and Marcus Garrett, an instructional designer from RMIT Online who partnered on this project. Our host, Michelle Ockers, from Learning Uncut also worked on this pilot, shaping the requirements, and leading the evaluation. Host: Michelle Ockers Transcript and related resources: https://learninguncut.global/podcast/129/  Podcast information and more episodes: https://learninguncut.global/podcast/

Learning Uncut
127: Advancing L&D: The New Learning Uncut – Michelle Ockers & Ravina Bhatia

Learning Uncut

Play Episode Listen Later Jul 24, 2023 33:14


In a special podcast edition Laura Overton takes over the mic to speak with Michelle Ockers and Ravina Bhatia about some exciting developments in the Learning Uncut business. Having collaborated on many projects in recent years Michelle and Ravina have brought their two businesses together to create an even stronger L&D consultancy – still called Learning Uncut. In her usual curious style Laura digs deep into who Ravina and Michelle are, why they've made this change and their mission of helping L&D teams and organisations to perform and navigate the evolving world with agility. Get under the skin of the new Learning Uncut! Host: Michelle Ockers Transcript and related resources: https://learninguncut.global/podcast/127/ Podcast information and more episodes: https://learninguncut.global/podcast/

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Reimagined Workforce - Workforce Transformation
Delivering Strategic Impact Through Learning with Michelle Ockers and Arun Pradhan

Reimagined Workforce - Workforce Transformation

Play Episode Listen Later Jun 20, 2023 56:33


What does it take to reimagine the workforce and develop the skills needed for the future? Join us as we explore this fascinating topic with our esteemed guests, Michelle Ockers and Arun Pradhan. As experts in the field of learning and development, they have been instrumental in shaping our professional lives and those of countless others.In this insightful conversation, we discuss how learning and development can deliver strategic impact, but we need to start with our own profession and lead by example.As we navigate the future of Learning & Development together, Michelle and Arun share their wisdom on bridging the gap between disciplines and developing concepts that boost confidence. We also touch on the crucial role of lifting professional standards and living by the same learning methods we expect from others. Don't miss this inspiring episode, offering valuable insights for your own professional journey.The Reimagined Workforce podcast is brought to you by Workforce Transformations Australia Pty. Ltd.All opinions expressed are the speaker's and not the organisations they represent.If you have a story about a workforce transformation to share and would like to be a guest on this podcast, please contact us at kathhume@workforcetransformations.com.au.Connect with Kath Hume on LinkedIn

The Good Practice Podcast
341 — How to compete in the robot wars

The Good Practice Podcast

Play Episode Listen Later Apr 25, 2023 46:51


In case you've missed it, 2023 has become the year when automation and Artificial Intelligence (AI) started displacing cognitive and creative work. Chat-GPT, DALL-E and other tools are becoming ubiquitous, so this week we're asking how L&D and HR should respond.  To answer this question, Owen and Ross D are joined on The Mind Tools L&D Podcast by Ashley Recanati, author of AI Battle Royale: How to Protect Your Job from Disruption in the 4th Industrial Revolution. We discuss:  where the lessons of previous industrial revolutions apply to this one  how ‘knowledge workers' can adapt their job to work with AI tools the role of L&D in preparing people for the AI revolution.  Ashley's book is available from Barnes and Noble: barnesandnoble.com/w/ai-battle-royale-ashley-marc-recanati/1142352394  You can find him on LinkedIn at: linkedin.com/in/ashley-r-974173171/     Also, exciting news! The Mind Tools team will be exhibiting at the Learning Technologies Conference on May 3 and 4.  You can find us at Stand J50, next to Theatre 6.  Our live sessions are:  The problem your LXP can't solve: Useless content (3rd May / 12:30 / Theatre 6 - 30 mins) Watching someone speak in front of a slide deck is a terrible way to learn  (3rd May / 16:05 / Bitesize Learning Zone 2 - 15 mins)   Panel: 20 Years of Benchmarking, with Laura Overton and Michelle Ockers (4th May / 11:45 / Theatre 6 - 30 mins)   Let's make a podcast! (4th May / 11:45 / Theatre 6 - 30 mins)  Full details at: mindtoolsbusiness.com/resources/events-webinars/events/learning-technologies23   For more from us, including access to our back catalogue of podcasts, visit mindtoolsbusiness.com. There, you'll also find details of our award-winning performance support toolkit, our off-the-shelf e-learning, and our custom work.    Connect with our speakers     If you'd like to share your thoughts on this episode, connect with our speakers on Twitter:  Ross Dickie – @Ross DickieMT  Owen Ferguson – @OwenFerguson  

Learning Uncut
114: 2022 Learning Uncut Review – Michelle Ockers and Ravina Bhatia

Learning Uncut

Play Episode Listen Later Dec 19, 2022 51:47


It's been a huge year for Learning Uncut – both the podcast and the business! The podcast celebrated its 100th episode in May and there have been almost 50,000 downloads in the past 12 months alone. In the final episode for 2022 Michelle is joined by Ravina Bhatia, Director and CLO of Learning Tribe. Together they have been supporting Learning Uncut's clients to develop and implement organisational learning strategy since mid-2021. In this episode, they look back on the year – covering their professional highlights and key shifts in organisational learning before discussing the 2022 podcast episodes. They reflect on themes, insights, and favourite episodes. Host: Michelle Ockers Transcript and related resources: https://learninguncut.global/podcast/114/ Podcast information and more episodes: https://learninguncut.global/podcast/

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Learning Uncut
Emergent 29: Taking Bold Action: Being Smart Bold Michelle Ockers, Laura Overton, Shannon Tipton Produced by Michelle Ockers

Learning Uncut

Play Episode Listen Later Aug 29, 2022 50:40


This special edition of Learning Uncut is a sequel to season two of the Learning Uncut Emergent series – Taking Bold Action. In this season the Emerging Stronger Team, Michelle Ockers, Laura Overton and Shannon Tipton explored the strengths that L&D require to take bold action. We incorporated insights from this series into our public 2022 Emerging Stronger masterclass. Emerging Stronger is now an industry initiative which is supported by a number of partners across the industry who share our vision for smarter, bolder L&D. In this episode we hear from our partners and reflect on key themes from the podcast series and masterclass. We also announce that we will be running an engaging series of roundtables exploring the application of Emerging Stronger practices and lenses. See show notes for information on how to join the roundtables. Host: Michelle Ockers Transcript and related resources: https://learninguncut.global/podcast/em29/ Podcast information and more episodes: https://learninguncut.global/podcast/ Emergent: Podcast information and more episodes: https://learninguncut.global/podcast/?podcast_series=emergent-series  

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Learning While Working Podcast
Capabilities of aspirational L&D teams with Michelle Ockers

Learning While Working Podcast

Play Episode Listen Later Jul 9, 2022 30:02


Michelle Ockers is an organisational learning strategist and modern workplace learning practitioner. She helps organisations build high-impact L&D functions by developing and implementing their learning strategy, mindset and skills – and helping L&D professionals become business partners that create value. In this episode, we reflect on what are some of the critical skills for L&D teams, being mindful of our blindspots, how L&D experts are ‘impact explorers', and some key insights from her podcast, Learning Uncut. About Michelle OckersMichelle spent close to three decades in learning and development. After 16 years in the Royal Australian Air Force, she brought her training and project management experience into the corporate sector. In 2018, she started her popular podcast, Learning Uncut, helping L&D professionals share real stories about their work. The podcast became a global go-to source for examples of leading edge industry practice, matching her vision for the industry's potential – and how we can achieve that together. She then made Learning Uncut into a network to offer L&D leaders everywhere the opportunity to thrive, with the support of leading experts.Key takeaways:There are some critical skills needed for L&D teams to be relevant. Michelle highlights some ‘human skills'' like leadership, critical thinking and communication, as key skills to develop within your L&D team. We can't master every skill ourselves, but if we ensure some of the most critical skills across our team are covered, we are able to watch out for any blindspots.Performance consulting is a must-have skill in particular. A successful L&D team is able to demonstrate business impact, not just learning impact. Michelle best describes this skill from the Learning and Performance Institute definition: “it's about partnering with customers and clients, to analyse performance gaps, recommend appropriate interventions and measure the outcomes.”Consider some mindset shifts for your L&D team. If we do a good job with our learning programs, we don't need to be there the whole time. L&D teams are very supportive, but they need to know when to let go. Review how we can partner and equip with the rest of the organisation – and how we can effectively support learning.Segmented time stamps:(02:45) What are the key capabilities that L&D professionals need to demonstrate?(07:46) What we mean by ‘soft skills' - Rethinking these as ‘Human skills'     (12:21) On speculative learning(13:18) What is ‘performance consulting'?(19:11) Not being tied to one learning technology(20:52) Some key mindset shifts for L&D professionals (25:39) Michelle's Gap finder tool(28:25) The art of role modellingLinks from the podcast:Connect with Michelle on LinkedInListen to the Learning Uncut podcastDownload Michelle's Gap Finder Tool  Capability Gap Finder resourceFind more about Learning UncutCheck out The Future of Jobs Report 2020Listen to the Learning While Working Podcast interview with Jeff Kortenbosch Check out The Learning and Performance Institute MapCheck out Emerging StrongerCheck out RedThread's Research on Learning Technology EcosystemsListen to the Learning While Working Podcast interview with with Dani Johnson 

Learning Uncut
100: Celebrating 100 episodes: Five Powerful L&D Insights – Michelle Ockers

Learning Uncut

Play Episode Listen Later May 9, 2022 67:18


Today's episode marks the milestone of Learning Uncut's 100th episode. Nigel Paine joins us to mark this special milestone. He has a short conversation with our regular host, Michelle Ockers, about how she finds stories and guests, and puts the podcast together. The first episode came out on the 12th of June 2018. Four years later, we've had 118 guests who have willingly talked about their work in L&D in their organisations. Thank you to every one of those guests, as well as the listeners from over 115 countries who make it worthwhile to continue sharing stories on Learning Uncut. Michelle has personally selected a collation of excerpts from guests on five key themes that are important to L&D right now: Learning Strategy Business Value for L&D Data for L&D Live Online Learning Environments Communities of Practice Host: Michelle Ockers Transcript and related resources: https://learninguncut.global/podcast/100/ Podcast information and more episodes: https://learninguncut.global/podcast/

Learning Uncut
Elevate 18: Organisations Need L&D to Take Bold Action

Learning Uncut

Play Episode Listen Later Feb 21, 2022 14:04


Boldness is the willingness, confidence and courage to take risks. The recent Learning Uncut Emergent series explored core strengths that L&D needs to take bold action. In today's solo Elevate episode Michelle Ockers discusses why it's important for L&D to take bold action right now. While gaining credibility and respect are strong internal motivators for many, there is a far greater calling for L&D right now. Organisations need to reimagine work, restore trust and genuinely reengage people. Right now, more than ever, our organisations need L&D to take bold action with courage, insight and clarity. Host: Michelle Ockers Transcript and related resources: https://learninguncut.global/podcast/NN/ Podcast information and more episodes: https://learninguncut.global/podcast/

Learning Uncut
Emergent 28: Emerging Stronger: Taking Bold Action – What we discovered

Learning Uncut

Play Episode Listen Later Jan 25, 2022 24:02


Emergent podcast hosts Michelle Ockers, Shannon Tipton and Laura Overton discuss key themes from Season 2: Emerging Stronger – Taking Bold Action.  In this season we explored the core strengths that L&D professionals need to take bold action. In the first five episodes of the season we spoke with five L&D professionals about the their experience of taking bold action, the core strengths they drew upon and how they developed these. In our final two episodes we drew on insights from organisational psychology and behavioural science to help make sense of the responses from previous guests. We discuss key themes in the areas of context, attitude, action and safety net. We hope that this episode arouses your curiosity and that you will join us in our February 2022 webinar ‘Playing to Win in 2022: Your Inner Game of L&D' to identify where you are holding yourself back and give yourself permission to take bold action. Host: Michelle Ockers Transcript and related resources: https://bit.ly/Ep28MOES Podcast information and more episodes: The Learning Uncut Emergent Podcast series  GO TO LANDING PAGE

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Learning Uncut
Emergent 27: Emerging Stronger: Taking Bold Action – Andrea Day and Michelle Ockers

Learning Uncut

Play Episode Listen Later Jan 24, 2022 52:58


After speaking with five L&D professionals about their personal experience taking bold action it's time to bring in expertise from other domains. What can we learn from behavioural science to help us develop core strengths to take bold action? Andrea Day shares insights from her work leading Best At Digital, who draw upon behavioural science extensively to design and develop digital solutions that drive change. Learning Uncut founder and podcast host, Michelle Ockers, shares her personal experience with taking bold action. Host:  Laura Overton Resources: Andrea Day LinkedIn profile – GO TO RESOURCE Michelle Ockers LinkedIn profile – GO TO RESOURCE 5 new thinking habits for a smarter, stronger L&D, Laura Overton (ebook) GO TO RESOURCE Guide on the Com-B model of behaviour, by Social Change UK - GO TO RESOURCE EAST = 4 simple ways to apply behavioural insights, from Behavioural Insights team (article) - GO TO RESOURCE The Behavioural Insights Team (website)- GO TO RESOURCE Nudge: The Final Edition,by Richard H. Thaler and Cass R Sunstein (book) -GO TO RESOURCE About BAD - GO TO RESOURCE More resources from the Emergent Team to help you take bold action GO TO RESOURCE More Episodes & Info  Learning Uncut Emergent Podcast series  GO TO LANDING PAGE

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Learning Uncut
Emergent 20: Emerging Stronger: Taking Bold Action – Preview

Learning Uncut

Play Episode Listen Later Dec 13, 2021 6:22


Emergent podcast hosts Michelle Ockers, Shannon Tipton and Laura Overview preview the new series: Emerging Stronger – Taking Bold Action.    This series will explore strengths that L&D professionals need to take bold action. We ask our guests three big questions: What are the opportunities for L&D professionals who seek to create change and impact? When the going gets tough, what core strengths help L&D professionals to thrive? What can we do to build these strengths? Host:  Michelle Ockers Resources: More resources from the Emergent Team to help you take bold action GO TO RESOURCE For information on the 2022 Emerging Stronger masterclass kicking off on 22 March GO TO RESOURCE More Episodes & Info: The Learning Uncut Emergent Podcast series GO TO LANDING PAGE

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Learning Uncut
Elevate 17: Let's Talk Business

Learning Uncut

Play Episode Listen Later Nov 29, 2021 18:03


How learning and development professionals can elevate their learning and impact by improving their conversations about business – and with business. Let's Talk Business is a 5-day email challenge from the Emerging Stronger team (Laura Overton, Shannon Tipton and Michelle Ockers) to help you continually sharpen your conversations about business value – both with yourself and with your stakeholders. Host:  Michelle Ockers Resources: Laura Overton LinkedIn profile GO TO RESOURCE Shannon Tipton LinkedIn profile GO TO RESOURCE Download the 50 Tips for Influencing L&D Business Value book and join the Let's Talk Business Challenge https://resources.go1.com/business-value Emerging Stronger website GO TO RESOURCE More great resources created by the Emerging Stronger team GO TO RESOURCE More Episodes & Info: The Learning Uncut Podcast GO TO LANDING PAGE

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Learning with Go1
Ep18 - 4 new ways to overcome common L&D challenges, Laura, Shannon, Michelle - Emerging Stronger

Learning with Go1

Play Episode Listen Later Oct 22, 2021 58:08


Laura Overton, Shannon Tipton and Michelle Ockers join Go1 to discuss several challenges we hear every day at Go1.  Listen in to discover 4 new ways to think about; 1. Building a digital learning culture (#1 LPI) 2. Getting business buy-in 3. Having new conversations with the business 4. Skills / bandwidth / capability of L&D team

Learning Uncut
Emergent 19: Emerging Stronger 2021 Insights – Michelle Ockers, Laura Overton & Shannon Tipton

Learning Uncut

Play Episode Listen Later Oct 11, 2021 57:18


A conversation between the Emergent Team – Michelle Ockers, Laura Overton and Shannon Tipton. We recap research insights from Emergent 2020 podcast series. These include five L&D ‘thinking habits' and the four lenses that help L&D to emerge stronger. These insights were converted to practical action in the Emerging Stronger masterclass series. We reflect on what both the participants learned and our own ‘aha' moments and learning as the hosts and perennial ‘explorers'. The shifts we saw in our participant mindset and actions showed us that Emerging Stronger isn't just about coming out of the pandemic more relevant and effective than ever. There is an evergreen opportunity for L&D professionals and teams to see themselves differently, think differently, make changes and take bolder action to increase their impact. Stay tuned for an Emergent podcast mini-series in December 2021/January 2022 exploring what it takes to emerge stronger at an individual level. And keep an eye out for information about the next Emerging Stronger masterclass which starts in February 2022. Host:  Michelle Ockers Resources: Emerging Stronger LinkedIn page GO TO RESOURCE Emerging Stronger website GO TO RESOURCE Emergent podcast series (filter on Learning Uncut podcast page) GO TO RESOURCE Emerging Stronger white papers, ebooks and more GO TO RESOURCE Neelen, Mirjam and Paul A. Kirschner. (2020) Evidence-informed Learning Design: Creating training to improve performance.GO TO RESOURCE Trojan mice in 900 seconds (article) GO TO RESOURCE Gold sponsor – Go 1 GO TO RESOURCE Bronze sponsor – Model Thinkers GO TO RESOURCE Bronze sponsor – BAD (Best At Digital) GO TO RESOURCE Bronze sponsor – Learn Online Live GO TO RESOURCE Bronze sponsor – UMU GO TO RESOURCE  More Episodes & Info: The Learning Uncut Podcast  GO TO LANDING PAGE

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The Women Talking About Learning Podcast

This week's guests are Laura Overton, Michelle Ockers, and Shannon Tipton. Laura Overton ( London, UK)- Award winning global analyst author, facilitator & founder of Learning Changemakers with 30+ years of experience and research focussing on learning innovation, L&D maturity and business impact.Her Research programme reached 8000+ l&D leaders globally and over 50,000 workers. Michelle Ockers (Brisbane, Australia) - Founder and chief learning strategist at Learning Uncut, award winning L&D practitioner and global podcast host providing strategic leadership on learning transformation including Coca-Cola Amatil, Qantas and Australian Public service) Shannon Tipton (Chicago, USA) - Owner and Chief Architect Learning Rebels. 25+ years of learning leadership with the global reputation as the practitioners expert. As an experience practitioner challenging the norms of traditional L&D functions, Learning Rebel has brought real world experience to support business success at Zappos, the US Center for Child Nutrition and Talentify.  The Emerging Stronger Team - https://emergentmasterclass.com/ Team purpose - https://www.thoughtfulleader.com/why-team-purpose-matters Flat hierarchies - https://www.investorsinpeople.com/knowledge/flat-hierarchies Eight Ways to Build Collaborative Teams - https://hbr.org/2007/11/eight-ways-to-build-collaborative-teams The five business benefits of a diverse team - https://www.managers.org.uk/knowledge-and-insights/listicle/the-five-business-benefits-of-a-diverse-team/ Stop at Nothing - https://stopatnothing.com/ Forming, Storming, Norming, and Performing - https://www.mindtools.com/pages/article/newLDR_86.htm Team Dynamics - https://www.teamtechnology.co.uk/team/dynamics/definition/ The Five Dysfunctions of a Team - https://fourminutebooks.com/the-five-dysfunctions-of-a-team-summary Are you an ideal team player? - https://www.youtube.com/watch?v=PRh80RyT74I Finding community - https://jarche.com/2018/11/finding-community/ What Psychological Safety Looks Like in a Hybrid Workplace - https://hbr.org/2021/04/what-psychological-safety-looks-like-in-a-hybrid-workplace “What makes a team effective at Google?” - https://rework.withgoogle.com/print/guides/5721312655835136 Belbin team roles - https://knowhow.ncvo.org.uk/your-team/people-management-skills/teams/effectiveteam/roles ========================================================= You can contact Women Talking About Learning through our website, womentalkingaboutlearning.com We're on Twitter @WTAL_Podcast You can buy us a coffee to support Women Talking About Learning via Ko-Fi. Or you can email us via hello@llarn.com

Learning Uncut
87: Damien Woods – Learning in an Agile Organisation

Learning Uncut

Play Episode Listen Later Sep 13, 2021 59:43


About a year ago Damien Woods commenced in a new role at 7-Eleven as a stream lead in an organisational transformation program. In Australia 7-Eleven has shifted to an Agile structure. We explore why this decision was made, how an Agile structure fosters growth and learning, and what it means for learning in the organisation. Host:  Michelle Ockers Resources: Damien Woods LinkedIn profile GO TO RESOURCE 7-Eleven website GO TO RESOURCE 7-Eleven Ways of Working (video) GO TO RESOURCE Building Learning Culture program hosted by Michelle Ockers and Nigel Paine GO TO RESOURCE Learning Uncut Elevate 07: Scaffolding Self-Directed Learning – Catherine Lombardozzi GO TO RESOURCE Learning Uncut Emergent Series: New Structures for L&D Teams – Krystal Irving and Harold JarcheGO TO RESOURCE Learning Uncut Ep 5: Agile L&D: Renetta Alexander and James Scoggins GO TO RESOURCE Learning Uncut Ep 12: Agile Learning Solution Development – Justine Jardine GO TO RESOURCE  More Episodes & Info: The Learning Uncut Podcast GO TO LANDING PAGE

Learning Uncut
86: L&D Evolves at Cotton On – Beth Hall

Learning Uncut

Play Episode Listen Later Aug 30, 2021 53:24


We catch up with Beth Hall from Cotton On two years after hearing about their deliberately different approach to L&D in Episode 33.  While the philosophy hasn't changed, the approach to continue building and sustaining a strong learning culture across a global team has evolved.  In our wide-ranging conversation, Beth talks about some of the key shifts and initiatives they've undertaken in the past two years, and what they're now working on. Resources: Beth Hall LinkedIn profile GO TO RESOURCE Cotton On Group website GO TO RESOURCE Learning Uncut Episode 33 GO TO RESOURCE Belonging by Owen Eastwood GO TO RESOURCE How to Change by Katy Milkman GO TO RESOURCE Leadership from a dancing guy (video) GO TO RESOURCE 5 New Thinking Habits for a Smarter, Stronger L&D eBook by Laura Overton, Michelle Ockers and Shannon Tipton GO TO RESOURCE   More Episodes & Info: The Learning Uncut Podcast GO TO LANDING PAGE

The Good Practice Podcast
257 — Creating an organizational learning strategy

The Good Practice Podcast

Play Episode Listen Later Aug 10, 2021 35:23


Over the last two years, L&D has been forced to adapt to rapid, unprecedented change. As learning leaders find new ways of supporting their organizations, is now the perfect time for them to rethink their learning strategy? This week on the The Mind Tools L&D Podcast, the two Rosses are joined by Michelle Ockers to discuss: what we mean when we talk about 'organizational learning strategy' what a good strategy looks like in practice how to develop a strategy that accounts for uncertainty the common pitfalls to avoid when developing a strategy Show notes To find out more about Michelle's work on learning strategy, check out her website: https://learninguncut.global/ For details of the Australian Public Service's learning strategy, visit: https://www.apsc.gov.au/learning-and-development/highly-capable-future-ready-aps-learning-and-development-strategy In WILTW, Ross G shared a story about Utah's novel approach to 'restocking' fishless lakes. You can find out more at: https://www.theguardian.com/us-news/2021/jul/13/fish-plane-video-utah-lake The book Michelle mentioned was How to Change: The Science of Getting from Where You Are to Where You Want to Be by Katy Milkman. Connect with our speakers If you'd like to share your thoughts on this episode, connect with our speakers on Twitter: Ross Dickie - @RossDickieEW Ross Garner - @RossGarnerEW Michelle Ockers - @MichelleOckers

Learning Uncut
84: Defining Training Needs with Business Data – Guy Wilmshurst-Smith

Learning Uncut

Play Episode Listen Later Aug 2, 2021 61:02


Network Rail operate the British rail network infrastructure.  Over the past two years they've radically shifted how they identify training needs for their maintenance and engineering teams.  They have figured out how to use data on the operational performance of the network to identify skill requirements.  Guy Wilmshurst-Smith discusses how they got started and have continued to evolve and scale their approach.  He shares lessons about working with business data that make this an important case study for all L&D professionals who want to create business value.   Host:  Michelle Ockers   Resources: Guy Wilmshurst-Smith LinkedIn profile GO TO RESOURCE Network Rail Website GO TO RESOURCE Unlocking the potential of analytics in Learning, Guy's presentation at Learning Technologies UK 2020 GO TO RESOURCE PA Consulting Website GO TO RESOURCE How data insights can transform rail skills, article from PA ConsultingGO TO RESOURCE Sample screenshots from Network Rail's training demand analysis tool GO TO RESOURCE More Episodes & Info:   The Learning Uncut Podcast GO TO LANDING PAGE

Learning Uncut
Elevate 08: Introduction to Organisational Learning Strategy

Learning Uncut

Play Episode Listen Later Jul 26, 2021 21:04


How learning and development professionals can elevate their learning and impact by updating or refreshing their organisational learning strategy.  Michelle Ockers provides an introduction to learning strategy. Host:  Michelle Ockers Resources: Michelle Ockers LinkedIn profile GO TO RESOURCE Introduction to Organisational Learning Strategy, article by Michelle Ockers and Ravina Bhatia GO TO RESOURCE Checklist: 9 Principles for Creating a Learning Strategy, from Learning Uncut GO TO RESOURCE Book a call with one of Learning Uncut's experts if you'd like guidance on your specific situation and next steps to create your learning strategy - GO TO RESOURCE  More Episodes & Info: The Learning Uncut Podcast GO TO LANDING PAGE

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Digital Learners Podcast
100. Celebrating 100 episodes, new job & MWLPP

Digital Learners Podcast

Play Episode Listen Later Jul 16, 2021 30:48


Celebrating 100 episodes, new job & completing the Modern Workplace Learning Practitioner Programme Tune into your fellow listener's favourite episodes and reflections over the past 2 years. Featured Guest Links: Steph's Business Bookshelf - https://www.stephsbusinessbookshelf.com/ Michelle Ockers- https://learninguncut.global/podcast/ Letitia Duncan - https://www.ldmarketing.com.au/ Episodes Mentioned Episode 33 - Learning while working with Robin Petterd, founder of Sprout Labs https://www.yishanchan.co/podcast/episode/1ca8713d/33-learning-while-working-with-robin-petterd-founder-of-sprout-labs Episode 55 - How to discover your zone of genius & overcome imposter syndrome https://www.yishanchan.co/podcast/episode/2c222bc8/55-how-to-discover-your-zone-of-genius-and-overcome-imposter-syndrome Episode 96 - Top 5 episodes in 2020 https://www.yishanchan.co/podcast/episode/25768305/96-top-5-episodes-in-2020 Episode 46 - Learning out loud with Helen Blunden https://www.yishanchan.co/podcast/episode/2729ad00/46-learning-out-loud-with-helen-blunden Episode 57 - Deep Listening with Oscar Trimboli https://www.yishanchan.co/podcast/episode/4397c472/57-deep-listening-with-oscar-trimboli Episode 88 - Career Manifestations: How 3 of mine came true https://www.yishanchan.co/podcast/episode/1a0b2407/88-career-manifestations-how-3-of-mine-came-true Episode 70 - The questions that help you discover your competitive advantage https://www.yishanchan.co/podcast/episode/50220358/70-the-questions-that-help-you-discover-your-competitive-advantage

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Learning Uncut
Elevate 05: Building Learning Culture

Learning Uncut

Play Episode Listen Later Jun 14, 2021 28:56


How Learning and Development professionals can elevate their practice and impact by building learning culture in their organisation. Host:  Michelle Ockers Resources: Nigel Paine LinkedIn profile  GO TO RESOURCE Building Learning Culture Program by Michelle Ockers and Nigel Paine  GO TO RESOURCE Building Learning Culture. A Primer for Learning Professionals (eBook) by Michelle Ockers and Nigel Paine  GO TO RESOURCE Learning Culture Self-Assessment Tool developed by Michelle Ockers and Nigel Paine  GO TO RESOURCE  Workplace Learning. How to build a culture of continuous employee development (book) by Nigel Paine  GO TO RESOURCE More Episodes & Info: The Learning Uncut Podcast  GO TO LANDING PAGE

Learning Uncut
Elevate 01: Introduction to Learning Uncut Elevate with Michelle Ockers

Learning Uncut

Play Episode Listen Later May 3, 2021 4:10


Michelle Ockers introduces the Learning Uncut Elevate series – elevating the practice and impact of learning professionals one topic at a time. Host:  Michelle Ockers Resources:  Join the Learning Uncut Relaunch to find out about the ‘My L&D Why’ story campaign https://bit.ly/3gW4JBP More Episodes & Info: More episodes: https://learninguncut.libsyn.com About the Learning Uncut podcast: https://michelleockers.com/learninguncut/  

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In The Know with Axonify
Adopting Resource-Based Learning at Vitality

In The Know with Axonify

Play Episode Listen Later Mar 8, 2021 26:15


What if you could take any random person off the street, plug them into your contact center operation and have them fielding customer calls right away? It may sound too good to be true. After all, contact center agents have to solve complex customer problems while keeping up with new products and process changes. They typically spend weeks in a classroom before they're allowed to speak with customers. Managers need them on the phone NOW to deal with spikes in call volume, but they also want agents fully knowledgeable about the company's offerings. How can contact centers accelerate agent training while making sure they provide great customer service?JD chats with Sebastian Tindall, Head of Learning and Development Operations at Vitality, who shares his approach to developing highly-capable contact center agents within a fast-paced insurance and wellness operation. They explore resource-based learning, which focuses on providing information and tools agents can access in the workflow to solve problems and build their knowledge. Check out these recommended resources and professionals to learn more about applying a resource-based approach to learning. Bob Mosher - Chief Learning Evangelist, 5 Moments of NeedDavid James - Chief Learning Officer, LooopJosh Bersin - Global Industry AnalystModern Learning Ecosystem Framework (LearnGeek)Listen to Sebastian's appearance on the Learning Uncut podcast with Michelle Ockers. The 80 Percent is brought to you by Axonify. To learn how you can provide communication and training to your frontline workforce that actually works, visit axonify.com. If you have a frontline story you'd like us to explore on a future episode, let us know at podcast@axonify.comJoin the #FrontlineForward effort by visiting axonify.com/frontlineforward to access free training content, download the 2020 State of Frontline Employee Training Report and subscribe for the updates.

Learning Uncut
70: Mike Taylor, Arun Pradhan, Shai Desai – Modern Professional Development Approaches

Learning Uncut

Play Episode Listen Later Jan 18, 2021 50:25


This is the second of a two-part Learning Uncut special on Professional Development to kick off 2021. Michelle speaks with series of guests about approaches that have been very powerful for her own development and career direction in recent years. Today we explore Mike Taylor’s Personal Knowledge Mastery practice and look at mental models with Arun Pradhan and Shai Desai.  See the resources section below for a listener discount code for the ModelThinkers app. Host:  Michelle Ockers Guest: Mike Taylor Arun Pradhan Shai Desai Resources:  Mike Taylor’s website – read past newsletters and sign up for future editions https://mike-taylor.org/ Feedly https://feedly.com/ How to use Twitter lists https://bit.ly/2LouBsw Personal Knowledge Mastery Introduction https://jarche.com/pkm/ ModelThinkers https://modelthinkers.com/ Use code LEARNINGUNCUT for discounted subscription to the Model Thinkers app.  Valid to the end of February 2021. Learn2Learn – Arun’s free app to develop learning agility https://bit.ly/33ZAKSn Michelle’s What I Learned this month video collection https://bit.ly/33ZAMJZ Professional Development mentoring by Michelle Ockers -here’s how it works: https://bit.ly/39VPBRs More Episodes & Info: More episodes: https://learninguncut.libsyn.com About the Learning Uncut podcast: https://michelleockers.com/learninguncut/

Learning Uncut
69: Jane Hart, Nicole Lam and Harold Jarche – Modern Professional Development Approaches

Learning Uncut

Play Episode Listen Later Jan 4, 2021 72:20


In this first episode of Learning Uncut for 2021 Michelle speaks a series of guests about approaches that have been very powerful for her own development and career direction in recent years. Listen to learn about modern workplace learning, Working Out Loud and Personal Knowledge Mastery. Host:  Michelle Ockers Guests: Jane Hart Nicole Lam Harold Jarche  Modern Workplace Learning Resources: Jane Hart on Twitter https://twitter.com/C4LPT Upcoming Modern Workplace Learning workshops from Jane Hart https://bit.ly/36hgw8i Learning Uncut episode 67: Helen Blunden - Work, Connect and Learn: A Collaborative Approach. An example of a guided social learning program informed by Jane Hart’s approach https://bit.ly/Ep67LU L&D Capability Map from the Learning and Performance Institute https://bit.ly/3lmjsVc Working Out Loud Resources: The Five Elements of Working Out Loud (Revisited) https://bit.ly/39rTEEQ Working Out Loud Circles - https://bit.ly/2JlXoNk Learning Uncut Emergent Series Ep 11: John Stepper & Katharina Krentz - Working Out Loud https://bit.ly/11MOES Thank you WOL! By Nicole Lam https://bit.ly/3o3NO0H Working Out Loud Circle Reflection by Michelle Ockers https://bit.ly/3li7ewP Running a First Wave of Working Out Loud Circles in an Organisation by Michelle Ockers https://bit.ly/39wY7GF Personal Knowledge Mastery (PKM) Resources: Personal Knowledge Mastery Introduction https://jarche.com/pkm/ Lillia Efimova – one of Harold Jarche’s early inspirations for his PKM framework Harold Jarche’s blog https://jarche.com/blog/ Where Good Ideas Come From by Steven Johnson https://amzn.to/3q8WPY6 Show Your Work by Austin Kleon https://amzn.to/2VivTH3 Commonplace books, mentioned by Harold as a place where people collected knowledge until the 19th century https://en.wikipedia.org/wiki/Commonplace_book More Episodes & Info: More episodes: https://learninguncut.libsyn.com About the Learning Uncut podcast: https://michelleockers.com/learninguncut/

Learning Uncut
68: 2020 Year in Review – Amanda Ashby

Learning Uncut

Play Episode Listen Later Dec 14, 2020 51:46


In the final episode for 2020 long-time friend of Learning Uncut, Amanda Ashby, is back.  It’s been a big year with podcast downloads increasing from 20,000 to over 50,000.  This included the two special series, Disruption and Emergent.  In this episode we look at the heartbeat of Learning Uncut – the regular fortnightly episodes featuring real stories from real learning professionals (and the occasional business leader).  We reflect on themes, insights, and favourite episodes. Host:  Michelle Ockers Guest: Amanda Ashby  Emerging Stronger: https://bit.ly/EmergentSummit If you are an L&D professional who is in a place to make or influence change in your organization take a look at Emerging Stronger.  Emerging Stronger will help you to look at problems and opportunities in a fresh way in order to make change happen in your organisation and drive business value. Brought to you by Learning Uncut Emergent Series co-hosts - Michelle Ockers, Laura Overton and Shannon Tipton.  We’ll be joined by experts from the podcast series to guide you through a hands-on experience with peers from other organisations to identify and take breakthrough actions. This masterclass series and ongoing community of peers will help lift your credibility and build the business reputation of L&D.  Resources: Here’s the shortlist of Amanda and Michelle’s favourite 2020 episodes Ep 56 Making Learning Human – Kristina Tsiriotakis https://bit.ly/Ep56LU Ep 52 WD40: A Learning Obsessed Culture Gary Ridge https://bit.ly/Ep52LU Ep 55 Micro-credentials: What’s Not to Love? - Tony Dunford https://bit.ly/Ep55LU Ep 62 Digital Skills Uplift at PwC - Luke Warwick https://bit.ly/Ep62LU Ep 56 Making Learning Human – Katrina Moss https://bit.ly/Ep64LU More Episodes & Info: More episodes: https://learninguncut.libsyn.com About the Learning Uncut podcast: https://michelleockers.com/learninguncut/

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Learning Uncut
66: Resource-led Learning Strategy – Sebastian Tindall

Learning Uncut

Play Episode Listen Later Nov 16, 2020 64:27


If you are interested in performance support and learning in the flow of work this is a must-listen conversation with Sebastian Tindall, the Head of Learning and Development at UK-based health insurance provider Vitality.  Faced with significant levels of product change they’ve created a custom framework for workflow learning called the 4Ps - Prepare, Practice, Perform and Perfect. While you are here check out the Emerging Stronger Summit.  Informed by the Learning Uncut Emergent series, the summit will help learning professionals identify practical actions to business challenges to create value. Host:  Michelle Ockers Guest: Sebastian Tindall Head of L&D, Vitality Emerging Stronger Summit: For information on the Emerging Stronger Summit - and to express your interest go to https://bit.ly/2H2cPtp Thanks to the Emergent Summit Platinum Sponsor Go1 - https://www.go1.com/en-au/ Resources: Vitality Case study on resource led learning (via CIPD) https://bit.ly/31MUb09 Learning Uncut Emergent Series: New priorities for L&D Capability – Sebastian Tindall and Michelle Ockers http://bit.ly/13LOES Are you meeting all five moments of learning need? By Bob Mosher https://bit.ly/35kZaa9 Workflow learning and the 5 moments of need with Bob Mosher, the Learning and Development podcast https://bit.ly/3lntHJR Innovative Performance Support by Conrad Gottfredson and Bob Mosher https://amzn.to/35iXwWv Conducting a Successful Rapid Task Analysis (checklist) on Performer Support blog https://bit.ly/3khaqZ5 Electronic Performance Support Systems by Gloria J. Gery https://amzn.to/36pc1Hn Measuring actual learning versus feeling of learning in response to being actively engaged in the classroom https://bit.ly/3kfABzD More Episodes & Info: More episodes: https://learninguncut.libsyn.com About the Learning Uncut podcast: https://michelleockers.com/learninguncut/

Learning Uncut
Emergent Series: Insights and Wrap-Up – Michelle Ockers, Shannon Tipton & Laura Overton

Learning Uncut

Play Episode Listen Later Nov 9, 2020 69:11


This episode is part of the Learning Uncut Emergent series where we talk about rapidly changing business models, and how Learning and Development can support organisations to adapt.  Exploring how learning professionals can emerge from disruption as relevant and effective. Join the Emergent hosts as they discuss their insights from the series and how the podcast discussions inform actions that L&D can take to be effective now and prepare for the future.  They also discuss the Emerging Stronger Summit.  L&D professionals are invited to come together at the summit to work through issues and identify better solutions to business challenges.  The Summit is running for 3 weeks from mid February 2021.  See below for a link to get more information. Host / Guests:  Michelle Ockers Shannon Tipton Laura Overton Resources: For information on the Emerging Stronger Summit - and to express your interest go to https://bit.ly/2H2cPtp Learning Uncut Emergent Preview episode https://bit.ly/01MOES Thanks to the Emergent Summit Platinum Sponsor Go1 - https://www.go1.com/en-au/ More Episodes & Info: More episodes:  https://learninguncut.libsyn.com  About the Learning Uncut podcast: https://michelleockers.com/learninguncut/ Curated Learning Uncut Emergent collection: https://padlet.com/michelleockers/Emergent  

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Learning Uncut
Emergent Series: New priorities for L&D Capability– Michelle Ockers and Sebastian Tindall

Learning Uncut

Play Episode Listen Later Sep 2, 2020 50:06


This episode is part of the Learning Uncut Emergent series where we talk about rapidly changing business models, and how Learning and Development can support organisations to adapt.  Exploring how learning professionals can emerge from disruption as relevant and effective. One definition of capability is ‘the power to generate an outcome with the capacity/ ability available’. In this episode, Michelle Ockers and Sebastian Tindall engage in a far-reaching discussion on the skills, capacity, and yes, capability, of L&D today and how this needs to adapt in order for L&D to emerge stronger from disruption. Host:   Laura Overton Guests:  Michelle Ockers Organisational learning strategist and host of Learning Uncut podcast Sebastian Tindall  Head of L&D, Vitality Resources:   Vitality Case study on resource led learning (via CIPD) https://bit.ly/31MUb09 Building Learning Team Capability - support available from Michelle Ockers https://bit.ly/3b9vv4O Deciem Case study - Learning Uncut Ep 56 Making Learning Human, Kristina Tsiriotakis https://bit.ly/Ep56LU Reece Case study - Learning Uncut Ep 39 Using Human Centred Design to Transform Learning, Gareth Killeen https://bit.ly/2ZP1eEA More Episodes & Info: More episodes:  https://learninguncut.libsyn.com  About the Learning Uncut podcast: https://michelleockers.com/learninguncut/ Curated Learning Uncut Emergent collection: https://padlet.com/michelleockers/Emergent

From Scratch
160: From Scratch #160 Michelle Ockers on the impact of Covid-19 on corporate learning

From Scratch

Play Episode Listen Later Jul 27, 2020 15:33


In this episode, Nigel Paine interviews Michelle Ockers about the impact of Covid-19 on corporate learning.  Ockers is a leading contemporary practitioner and contributor to the learning community in Australia and New Zealand.  Her extensive experience includes building a learning culture at Coca-Cola Amatil and strategic leadership on learning transformation at Qantas.  Ockers was recently awarded the tile of Learning Professional of the Year by AITD.

Learning Uncut
58: Experience Centred Digital Learning Strategy - Gareth Killeen

Learning Uncut

Play Episode Listen Later Jul 27, 2020 37:49


In this What Happened Next episode Gareth Killeen from Reece updates us on what has happened with human-centred design to transform learning at Reece over the past eight months (see Episode 39).  The self-paced leadership program completed in self-driven cohorts illustrates their digital learning strategy, where content is only 25% of the solution.  Gareth reflects on how working in an agile way with a human-centred design approach has led to great learning experiences that are continuously being improved. Host:  Michelle Ockers Guest: Gareth Killeen  Resources: ReThink Learning Program by Michelle Ockers https://bit.ly/ReThinkLearning Reece website - https://www.reece.com.au/ Learning Uncut Episode 39: Using Human-Centred Design to Transform Learning – Gareth Killeen https://bit.ly/2ZP1eEA Learning Uncut Episode 56: Making Learning Human – Kristina Tsiriotakis https://bit.ly/Ep56LU How is COVID-19 Changing L&D? Fosway Group Research https://bit.ly/3guIFec What is digital body language? https://bit.ly/32DEIAh LXP vs. LMS: Unpacking the Features, Benefits and Differences https://bit.ly/2BiKT1i More Episodes & Info: More episodes: https://learninguncut.libsyn.com About the Learning Uncut podcast: https://michelleockers.com/learninguncut/

Learning Uncut
Emergent Series: Preview – Michelle Ockers, Shannon Tipton & Laura Overton

Learning Uncut

Play Episode Listen Later Jun 22, 2020 36:46


This episode is part of the Learning Uncut Emergent series where we talk about rapidly changing business models, and how Learning and Development can support organisations to adapt.   Meet your series co-hosts Michelle, Shannon and Laura, find out why we’ve created the Emergent series, our aspiration and what you can expect.  Follow the entire series if you are curious about how learning professionals can emerge from the disruption of the 2020 pandemic as relevant and effective. Host:  Michelle Ockers Guests: Shannon Tipton and Laura Overton Resources: Michelle Ockers website - https://michelleockers.com/ Organisational Learning in the Great Unfreeze by Michelle Ockers - https://bit.ly/2URB4hh Learning Rebels website (Shannon’s business) - https://learningrebels.com/ Tulser website (Laura’s partnership with the 70:20:10 Institute) https://tulser.com/ Learning Uncut Episode 50 - The Past, Present and Future of L&D with Laura Overton, Amanda Ashby and Jelle Buiting https://bit.ly/3dfw0d0 More Episodes & Info: More episodes:  https://learninguncut.libsyn.com  About the Learning Uncut podcast: https://michelleockers.com/learninguncut/ Curated Learning Uncut Emergent collection: https://padlet.com/michelleockers/Emergent

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In The Know with Axonify
Global Stories from the Frontline

In The Know with Axonify

Play Episode Listen Later Jun 15, 2020 13:39 Transcription Available


Our international panel of talent development experts are back! They shared so many great insights during our conversations, we just couldn't fit it all into one episode. In this “deleted scenes” edition of The 80 Percent, we focus on real-world examples. How can frontline training be improved in manufacturing? How important is coaching in a contact center? How can we put the employee at the center of our workplace learning strategy? Our panelists share stories of how companies around the world are improving their frontline training programs.Thank you once again to the five illustrious members of the global talent development community who were so generous with their time and insights:Donald Taylor (Chairman, Learning and Performance Institute, United Kingdom)Dani Johnson (Co-Founder and Principal Analyst, RedThread Research, United States)Linda Van Der Loo (Executive Partner Learning Innovation, Blue Pebble Consulting, South Africa)Hazel Jackson (CEO, Biz Group, United Arab Emirates)Michelle Ockers (Learning Strategy Expert & Learning Team Capability Builder, Australia)Check out the Learning Uncut podcast from Michelle Ockers for even more great L&D stories and insights.The 80 Percent is brought to you by Axonify. To learn how you can build training for your frontline workforce that actually works, visit axonify.com. If you have a frontline story you'd like us to explore on a future episode, let us know at podcast@axonify.com.

In The Know with Axonify
A Global Perspective

In The Know with Axonify

Play Episode Listen Later Jun 1, 2020 23:08 Transcription Available


Five continents. Five experts. One frontline story. JD calls on some of the smartest people in the global talent development community to explore how workplace disruption is fundamentally changing the ways organizations support frontline workers. Is this the push L&D needs to finally get beyond the classroom? How will frontline knowledge and skill expectations shift in an increasingly digital world? And will these changes be short-term, or will they last beyond the pandemic?Listen to the first episode in our two-part conversation with our international panel of experts, who were very generous with their time and insights:Donald Taylor (Chairman, Learning and Performance Institute, United Kingdom)Dani Johnson (Co-Founder and Principal Analyst, RedThread Research, United States)Linda Van Der Loo (Executive Partner Learning Innovation, Blue Pebble Consulting, South Africa)Hazel Jackson (CEO, Biz Group, United Arab Emirates)Michelle Ockers (Learning Strategy Expert & Learning Team Capability Builder, Australia)The 80 Percent is brought to you by Axonify. To learn how you can build training for your frontline workforce that actually works, visit axonify.com. If you have a frontline story you'd like us to explore on a future episode, let us know at podcast@axonify.com.

Learning Uncut
PD Alert: Perspectives 2020 - 13 May 2020

Learning Uncut

Play Episode Listen Later Apr 27, 2020 13:08


The Learning Uncut Professional Development (PD) Alert series are special episodes letting learning professionals know about upcoming high-quality events and development activities relevant to them.  The goal is to share PD opportunities that can be accessed readily by as many Learning Uncut listeners as possible from wherever they are. Perspectives 2020 is on 13 May 2020.  It is a global digital experience running for 24 hours live and follow the sun across four continents.  It’s completely free and available to all.  You can register for the free experience at skillsoft.com/perspectives.  In this episode Learning Uncut host, Michelle Ockers overviews the event overview and discusses why it’s a good PD opportunity for learning professionals.  She also gives a sneak peek at what she’ll be sharing as one of the keynote speakers. Host:  Michelle Ockers Resources: Register for Perspectives 2020 at com/perspectives  More Episodes & Info: More episodes: https://learninguncut.libsyn.com About the Learning Uncut podcast: https://michelleockers.com/learninguncut/

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Learning Uncut
Disruption Series: Series Wrap – Michelle Ockers

Learning Uncut

Play Episode Listen Later Apr 6, 2020 13:04


This episode is part of the Learning Uncut Disruption series.  This pop-up daily series aims to equip learning professionals with practical guidance and tips to get started or scale up with practices needed as part of their organisational response to the global COVID-19 pandemic. Learning Uncut host, Michelle Ockers, reviews the Disruption series.  She discusses the purpose of the series, range of episodes and key themes across the series.  She also outlines the three phases she predicts learning professionals / teams will go through during this period of disruption – the fierce urgency of now, the innovative middle and the emergent future.  The Disruption series was created to meet the needs of the first phase and the bridge into the second.  Keep an eye out for another special Learning Uncut series in mid 2020 which will be called the Emergent series.  It will cover practices and considerations to support learning professionals through the second phase and into the emergent future. A big thank you to all Disruption series guests for your willingness to participate.  Also the highly responsive, professional Disruption series production team – Dave Stokes (editor) and Natalie DeBon-Govic (publishing). Host:  Michelle Ockers Resources: Dave Stokes: Author-to-Author.  Dave is the Learning Uncut editor – if you looking for a podcast or audio editor get in touch with him – https://www.author2audio.com/ Natalie DeBon-Govic, Tiluca Solutions –Natalie has shown her versatility, efficiency, reliability and eye for detail on a range of production tasks for the Disruption series.  Natalie works as a virtual member of the michelleockers.com team and has capacity to support other businesses. More Episodes & Info: More episodes: https://learninguncut.libsyn.com About the Learning Uncut podcast: https://michelleockers.com/learninguncut/

Learning Uncut
Disruption Series: Using Podcasts for Learning Delivery – Michelle Ockers

Learning Uncut

Play Episode Listen Later Apr 1, 2020 27:15


This episode is part of the Learning Uncut Disruption series.  This pop-up daily series aims to equip learning professionals with practical guidance and tips to get started or scale up with practices needed as part of their organisational response to the global COVID-19 pandemic. The tables are turned on regular Learning Uncut host, Michelle Ockers.  Today she is the one being interviewed.  With two years of experience podcasting Michelle shares some ideas about how podcasts can be used for learning in organisations, as well as practical guidance and tips.  In a ‘2-for-1’ her editor (and host of this episode), Dave Stokes provides his advice as well.  You can also check out Learning Uncut Episode 28 – ‘Learning Uncut – One Year On.’  In this episode the previous 3-person team (Michelle, Karen Moloney and Amanda Ashby) discuss how they produce episodes and provide links to more resources. Host:   Dave Stokes Guest:  Michelle Ockers Resources: Audacity – a free open-source tool used to record episodes (in addition to Zoom) and to edit them - https://www.audacityteam.org/ Anecdote – mentioned by Michelle in regard to storytelling for business - https://www.anecdote.com/ How I Work – example of a podcast where guests discuss their work processes - https://www.amanthaimber.com/podcast/ Learning Uncut Episode 28 ‘Learning Uncut – One Year On’ - https://bit.ly/LUep28 More Episodes & Info: More episodes: https://learninguncut.libsyn.com About the Learning Uncut podcast: https://michelleockers.com/learninguncut/

Learning Uncut
Disruption Series: Preview – Michelle Ockers

Learning Uncut

Play Episode Listen Later Mar 17, 2020 3:30


At the time this episode is published learning professionals around the globe are helping their organisations to respond to the COVID-19 pandemic.  With the widespread shift to remote working there is a rapid scaling up of the use of digital engagement and learning methods.  Many learning professionals need to do things they have limited experience in or have not done before. In a break with normal programming Learning Uncut is bringing you a pop-up Disruption series using the podcast as a platform to share practical guidance and tips from experts on getting started or scaling up with relevant practices.  We will also explore effective work practices under current pressures and consider the impact of the current emotional climate on learning. The plan is to publish one to two episodes are day for 7-10 days.  Normal Learning Uncut episodes will continue to be released every second Tuesday. Host:  Michelle Ockers More Episodes & Info: More episodes: https://learninguncut.libsyn.com About the Learning Uncut podcast: https://michelleockers.com/learninguncut/

Learning Uncut
42: How we know the learning profession is thriving - Learning Uncut Team

Learning Uncut

Play Episode Listen Later Dec 23, 2019 36:41


“I am so much more optimistic than I have been in several years about the state of the profession and where we're headed. I think you find what you're looking for, right? If you want evidence that the learning profession is dying, you can go out and find it and find the conversations and the people who are thinking that. If you want evidence that learning and development is thriving, come and listen to Learning Uncut because we share stories every fortnight about learning professionals out there, taking the risks, doing good work, being really progressive. I think there's this re-imagining of learning in organisations, and it's definitely underway. I think it's amazing and very inspiring.” The Learning Uncut team of Michelle Ockers, Karen Moloney and Amanda Ashby get together to review the stories they have published in 2019; their key insights and takeaways, emerging trends, podcast learnings and some big news about Learning Uncut 2020… Hosts: Karen Moloney  Michelle Ockers  & Amanda Ashby Producer: Amanda Ashby Resources: Twitter chat - #lrnchat @lrnchat  Arun Pradhan  Jane Hart  Resources from Learning Uncut presentation at Australian Workplace Learning Conference 2019 https://bit.ly/35XU2WI More Episodes & Info: More episodes: https://learninguncut.libsyn.com About the Learning Uncut podcast:  https://bit.ly/2HarIDD

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Learning Uncut
28: Learning Uncut - One Year On

Learning Uncut

Play Episode Listen Later Jun 10, 2019 39:14


“It was a lot of experimenting and working out what is the best process.” It’s been one year since the Learning Uncut podcast crew took the plunge and hit “publish” on their first episode. In this edition, editor Amanda Ashby, along with hosts Karen Moloney and Michelle Ockers share how the podcast came to life, the process they have developed for producing a podcast as a virtual team, valuable lessons learned, the oddest places Learning Uncut has been recorded and lots more… If you are interested taking a “behind-the-scenes” look at Learning Uncut or are thinking about starting your own podcast, this episode is jam-packed full of tips and resources you will want to dive into. Hosts: Karen Moloney Michelle Ockers &  Amanda Ashby   Producer: Amanda Ashby  Resources:  Learning Uncut Podcast Process Workflow & Tools We Use Episodes mentioned in this episode: All episodes can be accessed via our Libsyn page: https://learninguncut.libsyn.com  2: Nicole White – Podcasts for learning 4: Denise Meyerson – Rethinking learning for customer service 7: Emma Weber & Marie Daniels – Learning transfer bot 9: Danny Ginsberg and Hayley Steer – Creating a culture shift 10: Anne Bartlett-Bragg – Digital capabilities 18: Arun Pradhan – Developing continuous learning, the making of Learn2Learn 21: Nic Barry – Improving the onboarding experience 22: Megan Power – Running a video campaign with learning tactics 23: Alexandra Lederer – Creating a Rockstar L&D brand 24: Kim Sherwin – Building Capabilities with Communities of Practice 25: David Keegan – Shaping culture through coaching   More episodes & info: More episodes: https://learninguncut.libsyn.com About the Learning Uncut podcast: https://bit.ly/2HarIDD  

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Leading Learning  - The Show for Leaders in the Business of Lifelong Learning, Continuing Education, and Professional Develop

Michelle Ockers is a learning and development strategist who firmly believes that everyone deserves the opportunity to learn and to unlock their full potential to perform at their best. While she’s based in Australia, the Learning Uncut podcast co-host helps leaders all over the world to build a high-impact L&D function through serving as a trusted mentor, facilitator, trainer, and speaker. In this episode of the Leading Learning podcast, Celisa talks with Michelle about personal knowledge management, Working Out Loud as an approach to learning, and what she’s learned hosting her own podcast. They also discuss what learning leaders need to think about when planning their own professional development as well as some of the major opportunities and threats facing learning businesses today. Full show notes available at https://www.leadinglearning.com/episode187.  We are grateful to our sponsors for this quarter, Community Brands and WBT Systems. WBT Systems develops the industry-leading TopClass LMS, which delivers transformative professional development experiences for education and certification programs. With a single point of support from in-house integration experts, TopClass LMS easily integrates with a wide variety of systems to provide efficient administration and a unified learning experience. WBT supports organizations in using learning technology to help drive growth in membership, increase revenues, and enhance the learning experience. WBT believes in truly understanding your challenges and partnering with you to ensure the success of your education programs. Community Brands provides a suite of cloud-based software for organizations to engage and grow relationships with the individuals they serve, including association management software, learning management software, job board software, and event management software. Community Brands’ award-winning Crowd Wisdom learning platform is among the world’s best LMSes for corporate extended enterprise and is a leading LMS for association-driven professional education programs. Award-winning Freestone, Community Brands’ live event learning platform, is a leading platform for live learning event capture, Webinars, Webcasts, and on-demand streaming.  

XP42
Episode 3 - MIchelle Ockers - Learning Uncut

XP42

Play Episode Listen Later Feb 9, 2019 40:00


We speak to Michelle Ockers and got a fascinating insight into learning innovation in complex organisations.

michelle ockers learning uncut
Learning Uncut
13: Co-Create Change with Experiential and Social Learning – Jem Mills

Learning Uncut

Play Episode Listen Later Nov 12, 2018 37:38


Social Futures is a social justice organisation whose customers and staff are spread over a vast geographical area.  They realised that traditional top down change management approach was a poor fit with the connected culture that they wanted to sustain in a period of rapid growth.  In this episode Jem Mills discusses their adoption of an open source or co-created change management approach.  He discusses the use of experiential and social learning strategies to design and implement the approach, and the use of reflection as a key part of their organisational practice. Hosts:  Michelle Ockers and Karen Moloney Producer: Amanda Ashby Guest: Jem Mills  Resources: Social Futures – the organisation that Jem works for  Social Futures Practice Excellence Model How to make your change management process better   Why change management is crippling growth  For more information: https://learningexperts.com.au/about-learning-uncut-podcast/

Learning Uncut
12: Agile Learning Solution Development - Justine Jardine

Learning Uncut

Play Episode Listen Later Oct 29, 2018 35:24


Justine Jardine describes the ‘build as you go’ approach that she used to developing a learning solution and resources for software implementation in an Agile project at Coca-Cola Amatil.  She found that once she embraced a mindset of iterative change and human-centred design approaches it helped her to create a more sustainable and effective learning solution than in traditional software project environment. Hosts:  Michelle Ockers and Karen Moloney Producer: Amanda Ashby Guest: Justine Jardine  Resources:  Leaving ADDIE for SAM  AITD Project Management Course  ADKAR Change Management Model  For more information: https://learningexperts.com.au/about-learning-uncut-podcast/  

The Good Practice Podcast
115 — What skills does a 21st-century L&D team need?

The Good Practice Podcast

Play Episode Listen Later Oct 1, 2018 29:51


It's been six years since the Learning & Performance Institute put out their first Capability Map. So what's changed? This week on the GoodPractice Podcast, Ross D and Owen are joined by guests Michelle Ockers and Donald Taylor to discuss their work on the 2018 Capability Map, and the skills L&D practitioners need to be successful.  If you'd like to share your thoughts on this episode, you can find us on Twitter @ross__dickie, @owenferguson, @MichelleOckers and @DonaldHTaylor. To find out more about GoodPractice, visit goodpractice.com or tweet us @GoodPractice or @GoodPracticeAus. To check out the Capability Map for yourself, visit the LPI website.  You'll find the FiveThirtyEight article Owen referenced here. And, if you want to learn more about the discrepancies between men's and women's pockets, you can read the full piece on The Pudding.  

Learning Uncut
1: Welcome to the Learning Uncut Podcast – Michelle Ockers & Karen Moloney

Learning Uncut

Play Episode Listen Later Jun 9, 2018 13:24


In this first episode, hosts Michelle Ockers and Karen Moloney talk about why they started the podcast, what content they will be covering and what listeners can expect to get out of the series. Host info: Karen Moloney Michelle Ockers Resources:  Karen’s website:  https://learningexperts.com.au  Michelle’s website: http://michelleockers.com/ Producer: Amanda Ashby For more information https://learningexperts.com.au/about-learning-uncut-podcast 

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The Good Practice Podcast
87 — Building a learning culture

The Good Practice Podcast

Play Episode Listen Later Mar 20, 2018 39:47


What is a learning culture? Why should we want one? And most importantly, how do we build one? Michelle Ockers joins Justin and Owen this week to lay out a roadmap for creating a learning culture in any organisation. If you want to share your own thoughts and experiences with learning cultures, you can tweet us at @WriterJustin, @owenferguson, and @MichelleOckers. You can also tweet @GoodPractice or @GoodPracticeAus. To find out more about GoodPractice, visit goodpractice.com. The papers about ‘growth mindset' that Owen talked about are here: http://journals.sagepub.com/doi/abs/10.1177/0956797617739704?journalCode=pssa and here: http://marginalrevolution.com/marginalrevolution/2018/03/growth-mindset-replicates.html