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How Samsung Turns Customer Service Calls into Opportunities for Customer Delight Shep interviews Mark Williams, Head of Customer Care at Samsung Electronics America. He discusses enhancing customer service through smart technology, providing fast and simple support, and utilizing AI tools to create loyal customers and continually improve their experience. This episode of Amazing Business Radio with Shep Hyken answers the following questions and more: How can a brand turn customer service interactions into opportunities for brand loyalty? What are the benefits of proactive customer service? How does smart technology enhance the overall customer experience? What role does customer feedback play in improving the overall service experience? How can artificial intelligence enhance the role of customer service agents? Top Takeaways: Every customer interaction is an opportunity to turn someone into a loyal fan, even a promoter of your brand. Customer service shouldn't just be about fixing problems. It should also be about preventing them. Customer care doesn't always have to be reactive. By using technology to anticipate problems, brands can identify and resolve issues even before customers becomes aware of them. For example, Samsung's smart appliances can alert you to issues like a fridge getting too warm and even schedule a repair before your food goes bad. Loyalty can be built through customer service, even when it comes after a problem or a negative experience. When customers have a great experience getting help, and their problems are solved quickly, they are more likely to buy again and recommend the brand to friends and family. Mark also shares his three core principles: Speed, Simplicity, and Service. Speed: Reduce the time it takes to fix a customer's issue. The sooner you solve the problem, the happier and more loyal your customers become. (In the U.S. Samsung's repair network now covers 99% of the U.S. for consumer electronics, and 81% of Americans are within just a 30-minute drive of same-day mobile service.) Simplicity: Remove confusing policies, eliminate unnecessary steps, and actively listen to employees and customers for ideas on how to simplify processes. Service: When you design experiences that put customers first, understand their needs, and effectively solve their issues, you will attract lifelong customers who will continue to buy from you because they know they can trust you, even when something goes wrong. Create easy ways for employees to share their thoughts and observations on what could be done better. Frontline workers know firsthand which policies and processes work and which ones frustrate customers. AI works best as a tool that helps people, not as a replacement for them. It empowers staff to focus on understanding customers and resolving their issues, while AI provides instant and relevant information that accelerates the process and enhances accuracy. Customer service is an income-generating department. Reliable products are important, but it's the extra mile in service that makes people choose to do business with a brand again and again. Plus, Mark shares why more than half of Samsung's customer care team in the U.S. has been with the company for over 10 years. Tune in! Quote: "Get to customers quicker and solve their problems before they even know they have a problem." About: Mark Williams is the Head of Customer Care at Samsung Electronics America. His work centers on proactive solutions that help customer service teams address issues quickly and efficiently. Shep Hyken is a customer service and experience expert, New York Times bestselling author, award-winning keynote speaker, and host of Amazing Business Radio. Learn more about your ad choices. Visit megaphone.fm/adchoices
Dusty Dvoracek, Mark Williams join.
Jose Mota, who had a front row seat to Shohei Ohtani's 2-way pralice in Anaheim, joins us to talk about Ohtani's pitching debut with the Dodgers. Despite the bad blood from Mark Williams and the Hornets, could the Lakers re-visit a trade for the big man? If you RSVP for a wedding and don't show up, should you have to pay the bride and groom for the food you didnt eat?
The Potter Discussion: Harry Potter, Fantastic Beasts and the Wizarding World Fandom
Send us a textIn this episode we discuss cameos that should appear in the new Harry Potter TV show. Enjoy!Topics/Summary:· 2:14 Tom Felton as Lucius Malfoy. If we have a reminder of all Draco went through in the films, we could understand his character earlier on. Perhaps we could make deeper revelations on his character by the end of the TV show compared to the film. · 11:38 Harry Melling as a background wizard. Dudley's arc is one of the most heartwarming in the story, despite the fact that he starts as a big bully. If we see him as a wizard, that will show us his evolution as a character. We get a glimpse at what life could have been when he says goodbye to Harry, and I want to keep that at the back of our mind when watching his character from the beginning.· 18:53 Matthew Lewis as a herbology assistant. Neville grows up to be the herbology teacher at Hogwarts. We can't put him in as Professor Sprout, but on the side would work well. I want to give the viewer the reminder that Neville has a long arc ahead of him and is headed for greatness.· 22:55 Mark Williams as Slughorn. Slughorn is very wishy-washy when it comes to the memory, and I want Mr. Weasley to come in and bring some integrity to the character. That would be a great choice to bring some honor to Slughorn.· 25:15 The reason why I chose these cameos is to remind us where we came from. I want to keep the films in mind when watching the TV show, but we shouldn't lean on them and use them as the sole point of comparison. The TV show should be another piece to the fandom that will give us another perspective on the characters we think we know so well.Having anything you want to hear or say? Click here for a voice submission or here for text. ThePotterDiscussion@gmail.comthepotterdiscussion.comNox
Words of WelcomeRev. Dr. Mark Williams, Senior MinisterCall to WorshipRev. Dr. Mark WilliamsInvocationRev. Dr. Mark WilliamsPastoral Prayer & The Lord's PrayerRev. Dr. Mark WilliamsScripture: John 16: 12-16 (NRSVUE)Cayce BentonSermon: "Shepherded by The Spirit"Rev. Dr. Mark WilliamsBenedictionRev. Dr. Mark WilliamsSupport the showSupport the show
Dave Hendon looks at what the new season might have in store for Mark Williams, John Higgins and Ronnie O'Sullivan, who are all now ranked inside the top 5 in the world. Learn more about your ad choices. Visit podcastchoices.com/adchoices
Words of WelcomeRev. Dr. Mark Williams, Senior MinisterCall to WorshipRev. Dr. Mark WilliamsInvocationRev. Dr. Mark WilliamsPastoral Prayer & The Lord's Prayer Rev. Dr. Mark WilliamsScripture: Acts 2: 1-21 (NRSV)John BarnesSermon: "Beetlejuice" Dr. Hugh Clark BenedictionRev. Dr. Mark WilliamsSupport the show
RHLSTP #564 - Joel Dommett's Lactating Nipple - Recorded at the Podcast Room in Central London, Richard meets comedian, actor and rock God Nick Helm. They chat about the unexpected death of Dennis Waterman, working with/embarrassing yourself in front of Mark Williams, appearing on Eastenders, appearing in two films together in lockdown, though mainly waiting to go on, how Nick became avuncular to his co-star in Uncle, how TV careers come without trained therapists and Nick's journey from depression to contentment and whether Rich is the only comedian with ADHD or if he's clearly living in denial. Plus was Someone Like's Yoghurt the worst comedy experience of 2005 and what's the recipe for a great and enjoyable tour showDetails of Nick's tour and album https://www.nick-helm.co.uk/See RHLSTP live in Sheffield and at the Edinburgh Fringe http://richardherring.com/rhlstpSee RHLSTP live http://richardherring.com/rhlstpSUPPORT THE SHOW!Watch our TWITCH CHANNELSee extra content at our WEBSITE Become a member at https://plus.acast.com/s/rhlstp. Hosted on Acast. See acast.com/privacy for more information.
Words of WelcomeRev. Dr. Mark Williams, Senior MinisterInvocationRev. Dr. Mark WilliamsPastoral PrayerRev. Rich KirschnerScripture: Revelation 22: 12-14 (NRSV)Rev. Rich KirschnerSermon: "Omega Faith"Rev. Dr. Mark WilliamsBenedictionRev. Dr. Mark WilliamsSupport the show
On this episode, Big Dave and Will “The Goat" Gottlieb talk about the Conference Finals matchups for the West and the East. Will the Finals matchup be decided tonight or will there be a Game 6 in the ECF? Also, KC Johnson is reporting that the Chicago Bulls are looking for draft picks that fit the team more “stylistically". Is this the right approach for the Bulls to be taking? Recent reports have them linked to Drake Powell and Cedric Coward. Plus, Bleacher Report put out an article detailing 3 Dream trade targets for each NBA squad, including Daniel Gafford and Mark Williams. Should the team be looking at one or all 3 of these targets?
Ever wondered how we can stay ahead of cyber threats without burning out? On this edition of Explain IT, we're talking about the leveraging of advanced technology to automatically detect, investigate, and respond to cyber threats, reducing the need for constant human intervention that could lead to burnout. It's all about enhancing efficiency, speed, and accuracy in cybersecurity operations. This week, Ashleigh Baker is guest host. She is the team leader in Softcat's Architecture Services. Think of Cyber Automation as having a tireless, digital watchdog that never sleeps. With the help of our experts; Patrick Bayle, SecOps Consultant Manager at Palo Alto, and Softcat's Senior Security Architect, Mark Williams, we're talking about training that watchdog!Softcat's Explain IT podcast is the place where we discuss, debate and demystify tech in simple jargon free language.For more information visit softcat.comThis podcast is produced by The Podcast Coach. Hosted on Acast. See acast.com/privacy for more information.
Jack Chambers-Ward and Mark Williams-Cook explore all the latest updates from Google I/O 2025. There were some HUGE announcements, including AI mode, personalisation in search, and agentic search.The discussion also covers the challenges of tracking traffic from AI Mode, ads in AI Overviews and AI Mode on ad revenue, and the future of content creation for informational websites. Plus, we answer listener questions and discuss reactions from across the SEO industry.Chapters00:00 Introduction00:16 Google IO Highlights and Initial Reactions01:03 AI Mode launches in the US03:34 Challenges and Opportunities with AI Mode06:13 The Future of Rank Tracking and Personalisation09:19 AI Agents coming to Google Search14:54 Ads in AI Mode and AI Overviews19:44 Deep Search and Content Visualisation25:40 Q&A: How are you tracking AI traffic? How are you communicating with clients?31:48 Q&A: Do you think that PAA questions will mirror prompts in the future will alsoasked.com pick these up?33:54 Q&A: How do you think websites whose business model depends on informational content will survive?42:24 Q&A: How can we navigate this time where execs must focus less on falling traffic & conversions?43:46 Q&A: What is happening to our understanding of the user? Will we only need to understand how AI reasons, not humans?50:13 Ashley Segura's reaction to Google I/O51:03 Tamara Novitović's reaction to Google I/O52:36 Sam Torres's reaction to Google I/O54:21 Final Thoughts and Future DiscussionsLinkshttps://youtu.be/bDVpI23q8Zg?si=hWf-BqZOyB46Av_Mhttps://ahrefs.com/blog/google-ai-mode-is-here-but-you-cant-track-it-properly/ https://www.linkedin.com/posts/ashley-segura_googleio-googleio-contentstrategy-activity-7330977072435077120-C5xr https://www.linkedin.com/posts/tamara-novitovic_seo-bazoom-linkbuilding-activity-7330938839110258688-xbRchttps://www.linkedin.com/posts/samantha-torres-seo_googles-announcement-for-ai-mode-as-a-user-activity-7331052950104018944-qhJr
Words of WelcomeRev. Dr. Mark Williams, Senior MinisterInvocationRev. Dr. Mark WilliamsPastoral PrayerRev. Dr. Mark WilliamsScripture: Acts 16: 9-15 (NRSV)John BarnesSermon: "That Woman's House"Rev. Dr. Mark WilliamsBenedictionRev. Dr. Mark WilliamsSupport the show
NBA front office analyst, Bobby Marks joins the show, as he talks about all the big decisions the Hornets have to make this off-season, including whether or not to trade LaMelo Ball or Mark Williams, what direction they should go in the NA Draft & more See omnystudio.com/listener for privacy information.
Words of WelcomeRev. Dr. Mark Williams, Senior MinisterInvocationChristiana LiuPastoral PrayerRev. Dr. Mark WilliamsScripture: 1 Samuel 17: 32-49 (NRSVUE)Victoria SchoepferSermon: "Use Your Slingshot"Rev. Dr. Mark WilliamsBenedictionRev. Dr. Mark WilliamsSupport the showSupport the show
This week, we are coming to you from the village of Whithorn, in Galloway, broadcasting from the replica Iron Age Roundhouse in the village.Julia Muir Watt from the Whithorn Trust, and Shaun Thomson from Building Futures Galloway feature as live guests, to share the history of the area, and the importance of promoting heritage crafts and building techniques within the local area.Whithorn has a thriving community enterprise in the form of the organisation All Roads Lead to Whithorn. They have established a New Town Hall, complete with study facilities, bunkhouse, and boxing ring! Hazel Smith joins Mark and Rachel to tell them more about the importance of having a central community facility in this rural town.Galloway is full of natural beauty, but can often be overlooked due to its remote location. Christy Miles joins us on the programme to tell us about the stunning landscapes surrounding Whithorn, and also shares some of her expert willow weaving techniques with Mark and Rachel.Mark Williams is the owner of Wild Food Galloway, and is passionate about sharing the knowledge of our native edible species. Rachel met with him on the coast to forage for some local plants, and to ask him more about the importance of reconnecting with our local wild foods.Farmers are often seen as practical rather than creative types, but one Galloway farmer, Helen Ryman, is hoping to change that perspective with her artwork. Rachel went along to meet her at her farm, to find out how she became inspired to paint through her day job as a freelance farm hand.RSPB Lochwinnoch is a quiet nature reserve in Renfrewshire. The reserve plays host to their Poet in Residence, Bobby Motherwell, who has been writing from the reserve for the past two years. Mark and Rachel met with Bobby at the reserve to hear some of his poetry in the landscape that inspired it.The coastal villages surrounding Whithorn have a long maritime history, and there are many stories wrapped up within this history. A local expert on these stories is Gail McGarva, boatbuilder and storyteller. Gail is live on the programme to tell us how she first became involved in heritage boat building, and to share some of stories that accompany her craft.Mark and Rachel also meet with Alistair Scoular, who is a local to the Isle of Whithorn, and runs the local Steam Packet Inn. He shares his knowledge of the historic shipping industry that took place with, and why this peninsula is indeed called the "Isle" of Whithorn, despite its clear connection to the mainland!Galloway is well known for it's Dark Skies status, and visitors to the area can enjoy wonderful views of the stars on a clear night. Mike Alexander runs the local Galloway Astronomy Centre, and joins Mark and Rachel to tell them more about why the area is so well loved by astronomers, and the plans for a new astronomy centre nearby.Forsyth Galloway and his family have been running the local grocers in Whithorn for a number of years, and have become something of an institution. Forsyth joins Mark and Rachel, bringing along some of his local produce from the area.
China y Estados Unidos iniciaron este miércoles 14 de mayo una tregua comercial de tres meses, en la que se acordó que rebajarán en 115 puntos porcentuales los aranceles cruzados de las últimas semanas. La escalada arancelaria se produjo en medio de las presiones de Donald Trump y las medidas recíprocas tomadas por Xi Jinping. Con esta tregua, ¿quién pierde el pulso? Beijing y Washington anunciaron un acuerdo para rebajar mutuamente los aranceles impuestos en las últimas semanas.De esa forma, y por 90 días, China reducirá del 125% al 10% los aranceles sobre productos estadounidenses; mientras que EE. UU. los bajará del 145% al 30% para los bienes chinos.El pacto, que da un respiro al comercio global y las economías de las dos potencias, tiene lugar en medio de una guerra arancelaria emprendida por Donald Trump.Aunque, tradicionalmente, el tema comercial ha servido como principal factor disuasorio para evitar otros conflictos entre estos dos grandes rivales, la escalada de las últimas semanas ha disparado el nerviosismo de los mercados y presionado al comercio global. Aunque la reacción de Beijing ha sido discreta, analistas consideran que la economía china ha sacado ventaja de la guerra arancelaria."La retirada de aranceles supone una clara reivindicación de la postura calculada y proporcionada de Beijing a la hora de responder a las acciones comerciales de la Administración Trump", según un informe de la firma de análisis Trivium China.En contraste, según el economista jefe para Asia de la consultora británica Capital Economics, Mark Williams, la tregua “es otro paso atrás en la postura agresiva de la Administración Trump”, especialmente porque el Gobierno de Xi se ha mantenido firme, sin ceder a las demandas de Washington. Leer tambiénTregua comercial entre China y EE. UU. impulsa al yuan y mercados, pero persiste cautela entre inversores La gran pregunta es qué hay detrás del acuerdo para reducir los aranceles.¿Por qué la Casa Blanca ablandó su discurso? ¿Qué tanto aprovechó China para redoblar sus vínculos comerciales con otros países? Para analizar el tema, participan en El Debate dos invitados.- Desde Santiago, Andrés Bórquez, investigador de El Núcleo Milenio sobre Impactos de China en América Latina.- En Lima, Carlos Aquino, director del Centro de Estudios Asiáticos y docente de Economía Asiática en la Universidad Nacional San Marcos.
Son from Razzball and the NY Times/Athletic joins the show to discuss surprising fantasy basketball season performances and second half performances. We talk Dyson Daniels, Jalen Johnson, Tyler Herro, Mark Williams, Jakob Poeltl, Onyeka Okongwu, OG Anunoby, Ivica Zubac, Austin Reeves, Aaron Nesmith, Aaron Gordon, and Christian Braun.Subscribe to Dynasty Sports Life for great dynasty talk about four dynasty sports. Some music by Kevin MacLeod. Follow on twitter at @dynsportslife. Email at dynastysportslife@gmail.com
Words of WelcomeRev. Dr. Mark Williams, Senior MinisterMission MomentMs. Jean Ann Lynch, Baby Basics FounderPastoral PrayerRev. Dr. Mark WilliamsScripture: Acts 9: 36-43 (NRSV)Dr. Becky Weese-Rumpf, Director of MusicSermon: "Helping the Helper"Rev. Dr. Mark WilliamsBenedictionRev. Dr. Mark WilliamsSupport the show
Inniu an deichiú lá de mhí na Bealtaine. Is mise Oisín Mac Conamhna.Toghadh Robert Prevost mar Pápa Leo a Ceathair Déag, ag an gceathrú vóta de chomhthionóil na gcairdinéal sa Séipéal Sistíneach sa Róimh Déardaoin. Is eisean an dá chéad seachtó seachtú Pápa ó Pheadar. Is as Chicago dó, an chéad Phápa as na Stáit Aontaithe, agus chaith sé cuid mhór dá shaol i bPeiriú. Rinne an Pápa Proinsias easpag de in 2014, agus cairdinéal de in 2023. Nuair a fógraíodh é tar éis an toghcháin, labhair sé in Iodáilís, in Spáinnís, agus i Laidin. Tá leid i rogha a ainm phápaigh go mbeidh an ceartas sóisialta ina théama tábhachtach dá phápacht. Tá cáil ar an bPápa Leo deireanach, a Trí Déag, as a imlitir Rerum Novarum, a chuir cearta an lucht oibre go lárnach i dteagasc na heaglaise Rómánaí.Tá cluiche ceannais camógaíochta na Mumhan idir Corcaigh agus Port Láirge curtha siar ag Camógaíocht na Mumhan, mar tá an dá fhoireann ag diúltú scórtaí a chaitheamh. Bhi agóid eile faoin cheist an deireadh seachtaine seo caite, nuair a d'fheistigh foirne Bhaile Átha Cliath agus Chill Cheannaigh chun cluiche ag caitheamh brístí gearra, acht bhí orthu na bristí gearra a athrú go scórtaí sular cuireadh tús leis an gcluiche. An babhta seo tá na himreoirí uilig go soiléir nach nglacfaidh siad leis na scórtaí in aon chur. Beidh comhdháil speisialta ag an gCumann Camógaíochta ar an dara lá is fiche den mhí seo, chun riail na scórtaí éigeantacha a phlé.Bhuaigh Zhao Xintong craobh an domhain sa snúcar in Amharclann an Bhreogáin in Sheffield Dé Luain, an chéad bhuaiteoir ón tSín riamh. Bhuaigh sé ocht bhfráma dhéag in aghaidh a dó dhéag i gcoinne Mark Williams, iarchuradh ón mBreatain Bheag, sa chluiche ceannais; agus bhuaigh sé ar Ronnie O'Sullivan, duine de na himreoirí snúcair is fearr riamh, le seisiún le spáráil sa chluiche leathcheannais. Dar le máthair Zhao, toisc nach raibh sé ró-ard nuair a raibh sé ina ghasúr, bhí nós aige cleachtadh ag caitheamh scataí rollála, mar gheall ar na horlaí breise a thug siad dó.*Léirithe ag Conradh na Gaeilge i Londain. Tá an script ar fáil i d'aip phodchraolta.*GLUAISceartas sóisialta - social justiceimlitir - circular (letter)scórtaí - skortsAmharclann an Bhreogáin - the Crucible Theatreiarchuradh - former championscataí rollála - roller skates
We're live with Dr. Mark Williams, Superintendent of Catholic Schools in the Diocese of Houma-Thibodaux talks about AI and schools, Michele Sagarino, president of Cross Catholic Outreach, talks about life and legacy of Pope Francis and his love for the poor and Stacy Sumereau, Catholic author of the book "Adventure Awaits: How to Interpret Your Desires and Hear God's Voice".
Millions of snooker fans in China witnessed history as 28-year-old Zhao Xintong became the first Chinese player, as well as the first Asian, to win the World Snooker Championship final.数以百万计的中国斯诺克迷共同见证了历史——28岁的赵心童成为首位赢得斯诺克世锦赛冠军的中国选手,也是首位获得这一殊荣的亚洲选手。Zhao, hailed as "a new superstar", triumphed over Welsh player Mark Williams, a three-time champion, to win the trophy in the final in Sheffield, United Kingdom, with an 18-12 victory on Monday.周一,在英国谢菲尔德举行的决赛中,被誉为“新星”的赵心童以18比12战胜三届世界冠军威尔士选手马克·威廉姆斯,成功捧起奖杯。Zhao is the youngest world champion since Shaun Murphy, who won in 2005 at the age of 22.赵心童是继2005年22岁的肖恩·墨菲之后最年轻的世界冠军。Overwhelmed by his achievement, Zhao, draped in a Chinese flag, said: "I can't believe what I've done. It's like a dream. I was so nervous tonight—Mark is still a top player and put me under so much pressure. He's the best. This is a very special moment for me, for Chinese snooker, for everyone."赵心童身披五星红旗,激动地表示:“我简直不敢相信自己取得了这样的成就。这就像一场梦。今晚我非常紧张——马克仍然是世界顶尖球员,他给了我很大的压力。他是最棒的。这对我、对中国斯诺克、对每个人来说都是一个非常特别的时刻。”The victory ignited an outpouring of jubilation across social media, with fans celebrating the long-awaited breakthrough, including one netizen who said, "Chinese snooker has found its worthy successor." Fans also said Zhao's historic achievement will inspire future generations of young Chinese players.这场胜利在社交媒体上引发了热烈的欢呼,球迷们纷纷庆祝这一期待已久的突破,一位网友写道:“中国斯诺克终于找到了当之无愧的接班人。” 球迷们还表示,赵心童的历史性成就将激励中国未来几代年轻球员。Zhao's success fulfilled a dream that had eluded his compatriot trailblazer Ding Junhui, who narrowly missed winning the title in 2016. That year, Ding became the first Asian player to reach the World Championship final, but he fell short against Mark Selby from the UK.赵心童的成功实现了同胞丁俊晖的梦想,后者在2016年与冠军失之交臂。那一年,丁俊晖成为首位打入世锦赛决赛的亚洲选手,但最终不敌英国选手马克·塞尔比。The sport's popularity in China has grown exponentially over the past two decades, helped by the success of Ding, who served as an inspiration for Zhao.过去二十年,丁俊晖的成功也推动了斯诺克在中国的普及度呈指数级增长,而丁俊晖也成为赵心童的榜样。Ding congratulated Zhao on Sina Weibo with a poignant post:"It brings me such joy to see that the threshold I once struggled to break through has now become a runway for others—and today, someone finally sprinted all the way to the finish line," Ding said.丁俊晖在新浪微博上发文祝贺赵心童:“看到自己曾经奋力突破的门槛,如今已成为他人的跑道,我感到无比欣慰——今天,终于有人一路冲刺到了终点线。” 丁俊晖说道。"This glorious moment is the ultimate reward for Chinese snooker fans who've steadfastly supported us and waited for this day," he added. "Zhao's victory isn't just his own—it's the realization of a shared dream that generations of Chinese players have worked toward. I'm thrilled for him, and proud to witness the rise of China's power on this stage."“这一荣耀时刻,是对一直以来支持我们、期盼这一天的中国斯诺克球迷的终极褒奖。” 他补充道。“赵心童的胜利不仅仅是他自己的,更是一代又一代中国球员共同梦想的实现。我为他感到激动,也为见证中国力量在这个舞台上的崛起而感到自豪。”Zhao dominated Sunday's first two sessions at 11-6 and improved his advantage to 17-8 after the third session on Monday.周日,赵心童以11比6的战绩在前两局占据主导地位,并在周一第三局结束后将比分扩大到17比8。With Zhao just one frame away from making history, the 50-year-old Williams launched a strong comeback, taking four frames in a row at the start of the final session.就在赵心童距离创造历史仅差一局之际,50岁的威廉姆斯强势反击,在最后一阶段开局连赢四局。But the three-time world champion couldn't hold off Zhao any further, as the Chinese player wrapped up the contest by winning the 30th frame with a break of 87.但这位三届世界冠军再也无法阻挡赵心童,这位中国选手在第30局以一杆87分的成绩锁定胜局。Williams offered high praise for Zhao.威廉姆斯对赵心童给予了高度评价。"I'm glad I'll be too old when he's dominating the game," Williams said. "I've got nothing but admiration for what he's done, coming through the qualifiers. ... There's a new superstar of the game."“我很高兴当他统治比赛时,我已经老了,”威廉姆斯说。“我对他从资格赛中脱颖而出的表现只有钦佩……他是一位新的超级巨星。”Zhao will start next season at No 11 in the world rankings.赵心童下赛季的世界排名将位居第11位。He has joined nine other Chinese players in the world's top 32, with England the only nation with more players ranked in the top echelon.他已经与其他9位中国球员一起进入世界前32名,仅次于拥有更多高排位选手的英格兰。triumph/ˈtraɪʌmf/v.获胜;战胜outpouring/ˈaʊtpɔːrɪŋ/n.(情感、反应等的)迸发,倾泻compatriot/kəmˈpætriət/n.同胞trailblazer/ˈtreɪlˌbleɪzər/n.先驱者;开拓者echelon/ˈeʃəlɑːn/n.等级,阶层
China's Zhao Xintong has become the first Asian player to win the Snooker World Championship. This came after the 28-year-old defeated veteran Mark Williams 18-12 on Monday.
China's Zhao Xintong became the first Asian player to win the World Snooker Championship after beating veteran Mark Williams 18-12 on Monday.中国选手赵心童周一以18-12力克名将马克·威廉姆斯,成为首位问鼎斯诺克世界锦标赛的亚洲选手。"I can't believe it. It's like a dream," said Zhao, who served out a 20-month ban for breaching betting regulations last September and earned his place at the snooker worlds by winning four qualifiers as an amateur.“我简直不敢相信,这就像一场梦,”这位去年九月刚结束20个月涉赌禁赛期的球员说道。他以业余选手身份连赢四场资格赛,才获得本届世锦赛正赛入场券。The 28-year-old dominated Sunday's first two sessions at 11-6 and improved his advantage to 17-8 after the third session on Monday.28岁的赵心童在周日前两个阶段比赛中以11-6确立优势,周一第三阶段结束后将领先优势扩大至17-8。With Zhao only one frame away from making history, the 50-year-old Williams launched a strong fightback by taking four frames in a row at the start of the final session.当赵心童距离创造历史仅差一局胜利时,50岁的威廉姆斯在最后阶段发起绝地反击,连追四局。But the three-time world champion couldn't hold off Zhao further, as the Chinese wrapped the contest up by winning the 30th frame with a break of 87.但这位三届世锦赛冠军终究未能阻挡赵心童的脚步——中国小将在第30局以一杆87分锁定胜局,结束了比赛。Starting his first qualifying match on April 7, Zhao maintained his sensational form to win 111 frames across nine matches to become the world champion.自4月7日踏上首场资格赛以来,赵心童全程保持惊人状态,九场比赛共赢得111局,最终成为世界冠军。"What an opponent he is," said Williams. "I've got nothing but admiration for what he has done. "“他真是个不可思议的对手,”威廉姆斯赛后表示,“他的表现令人叹服。”Zhao will start the next season as the world No. 11, while there are nine more Chinese players in the world's top 32.新赛季开启时,赵心童的世界排名将跃升至第11位。目前世界前32强中另有9位中国选手。Ding Junhui was the first Asian to reach the final at the World Championship in 2016 before losing to Mark Selby.此前丁俊晖曾在2016年成为首位闯入斯诺克世锦赛决赛的亚洲选手,但最终不敌马克·塞尔比。World Snooker Championship斯诺克世界锦标赛veteran/'vet(ə)rən/n.老手;经验丰富的人fightback/'faɪt.bæk/n.回击;反击hold off阻挡;抗拒the world champion世界冠军
The Chicago Bulls' offseason strategy takes shape as rumors swirl about potential trades involving Nikola Vučević and Zach Collins. With the NBA Draft approaching, the Bulls appear focused on acquiring a center who better fits their plans. Jonathan Kuminga emerges as a potential trade target, while prospects like Derik Queen and Thomas Sorber could be draft options. Haize explores various trade scenarios, including possibilities with Mark Williams and Naz Reid. Coby White and Josh Giddey's development factors into the team's decision-making process.Tune in for an in-depth analysis of the Bulls' roster moves and how they might reshape the team's frontcourt for the upcoming season.Podcast Links: https://linktr.ee/BullsCentralPodGet at us:Email: BullsCentralPod@gmail.comTwitter:@BullsCentralPodPhone: (773) 270-2799Our Sponsors:* Check out Cigars International and use my code BULLS20 for a great deal: https://www.cigarsinternational.comSupport this podcast at — https://redcircle.com/chicago-bulls-central/exclusive-contentAdvertising Inquiries: https://redcircle.com/brandsPrivacy & Opt-Out: https://redcircle.com/privacy
The Snooker Club podcast brings you World Championship Daily: news, debate, and instant reaction to the drama of the Halo World Snooker Championship from the Crucible. On today's show Matt Selt is joined by Liam Graham to break down the first half of the final between Mark Williams & Zhao Xintong! Xintong leads Williams 11-6 so it's still all to play for in the last day at The Crucible! Email: snookerclub@wst.tv
Dave Hendon looks ahead to an historic World Championship final between Zhao Xintong and Mark Williams, where snooker will have either its first Chinese world champion or its oldest. Email us at snookerscenepodcast@mail.com. Learn more about your ad choices. Visit podcastchoices.com/adchoices
The Snooker Club podcast brings you World Championship Daily: news, debate, and instant reaction to the drama of the Halo World Snooker Championship from the Crucible. Today, Michael Holt and Antoni Kowalski dissect a superb semi-final performance from Mark Williams who overcame world number 1 Judd Trump 17-14. The Welshman's victory sets up an intriguing final between the oldest player ever to get this far, and amateur Zhao Xintong...
Words of WelcomeRev. Dr. Mark Williams, Senior MinisterInvocationRonnie BellonePastoral PrayerRonnie BelloneScripture John 21: 1-14 (NRSV)Ronnie BelloneSermon: "Complete Provision"Rev. Dr. Mark WilliamsBenedictionRev. Dr. Mark WilliamsSupport the show
The Snooker Club podcast brings you World Championship Daily: news, debate, and instant reaction to the drama of the Halo World Snooker Championship from the Crucible. On today's show Joe Perry is joined by Matt Selt to discuss an action packed day at The Crucible! Zhao Xintong beat Ronnie O'Sullivan 17-7 to qualify for the Final! Judd Trump and Mark Williams are level at 8 frames each in their bid to join Zhao in the Final! Email: snookerclub@wst.tv
The Snooker Club podcast brings you World Championship Daily: news, debate, and instant reaction to the drama of the Halo World Snooker Championship from the Crucible. On today's show Joe Perry is joined by Antoni Kowalski to discuss the action from the start of the semi-finals! The guys look forward to tomorrow's action at The Crucible as Ronnie O'Sullivan and Zhao Xintong are level at 4 frames each, whilst Judd Trump leads Mark Williams 5-3. Email: snookerclub@wst.tv
Mac & Bone start Thursday's show, honoring T-Bone, who is celebrating 20 years at the station, they criticize Mark Williams for tweeting about the Lakers' season coming to an end, they get into the latest around Bill Belichick's relationship drama, and make fun of the Falcons for another off-season fine See omnystudio.com/listener for privacy information.
In the third hour, Mac & Bone are joined by JJ Jansen, who breaks down the entire draft class that the Panthers assembled last weekend, with the off-season well underway, the guys debate the chances that the Panthers could emerge as a playoff team, between addressing questionable behavior from both Mark Williams & Fitty See omnystudio.com/listener for privacy information.
The Snooker Club podcast brings you World Championship Daily: news, debate, and instant reaction to the drama of the Halo World Snooker Championship from the Crucible. On today's show, Phil Haigh and Louis Heathcote review a stunning day of quarter-final action. Mark Williams wins a deciding frame on the black against John Higgins; Judd Trump continued his fantastic form; Ronnie O'Sullivan pulled away from Si Jiahui; and Zhao Xintong completed victory over Chris Wakelin.
Sports Graffiti time! Would the Lakers still be down 3-1 if the Mark Williams trade went through? John did what while making nachos? The guys debate on whether Sam Neill is right about this. Ireland weighs in on if we can still rout for Jimmy Butler after forcing his way out of Miami. What's up fool ... and Mason has a poem for Producer Laura. Learn more about your ad choices. Visit podcastchoices.com/adchoices
The Chicago Bulls' search for a center intensifies as they aim to optimize their fast-paced offense. This episode explores the specific type of big man needed to complement the Bulls' style, analyzing potential trade targets, free agents, and draft prospects. From Myles Turner's defensive prowess to Mark Williams' upside, various options are dissected. The discussion also touches on Matas Buzelis' impressive rookie season, earning him a third-place Rookie of the Year vote. Dive into the intricacies of building a competitive roster around Coby White and Josh Giddey, and discover why the right center could be the key to unlocking the Bulls' full potential. Tune in for an in-depth analysis of the Bulls' offseason strategy and the crucial decisions that lie ahead.Podcast Links: https://linktr.ee/BullsCentralPodGet at us:Email: BullsCentralPod@gmail.comTwitter:@BullsCentralPodPhone: (773) 270-2799Our Sponsors:* Check out Cigars International and use my code BULLS20 for a great deal: https://www.cigarsinternational.comSupport this podcast at — https://redcircle.com/chicago-bulls-central/exclusive-contentAdvertising Inquiries: https://redcircle.com/brandsPrivacy & Opt-Out: https://redcircle.com/privacy
The Snooker Club podcast brings you World Championship Daily: news, debate, and instant reaction to the drama of the Halo World Snooker Championship from the Crucible. On today's show, John Higgins and Mark Williams played out an engrossing first two sessions with the score 8-8; Ronnie O'Sullivan and Zhao Xintong show up with strong performances in their quarter-finals; and Judd Trump continues to demonstrate why he is World Number One against a battling Luca Brecel.
We start the show off with some super cross talk with Mason & Ireland. Sedano is in studio & Kap is in South South. The Lakers are now down 3-1 in the 1st round of the Western Conference playoffs against the Minnesota Timberwolves. Did the Lakers make a mistake by not following thru with the Mark Williams trade? What has Austin Reaves brought to the table this series? Has Austin Reaves' postseason play changed your opinion on him? Learn more about your ad choices. Visit podcastchoices.com/adchoices
The Snooker Club podcast brings you World Championship Daily — your morning hit of news, debate, and Crucible drama from the Halo World Snooker Championship! Today, Joe Perry & Louis Hobbs take you through the beginning of the second round. Also they discuss Luca Brecel beating Ryan Day. Ben Woollaston and Mark Selby played throughout the night. They also look forward to tomorrow's action where Zhao Xintong and Mark Williams return to The Crucible stage. All that and more on this episode! Email: snookerclub@wst.tv
JJ Redick doesn't seem all that interested in playing centers. A listener asked whether Mark Williams would've helped had the trade not been rescinded but, so long as JJ Redick doesn't trust traditional centers, it probably wouldn't have mattered. Anthony discusses that, as well as other topics listeners wanted covered. To learn more about listener data and our privacy practices visit: https://www.audacyinc.com/privacy-policy Learn more about your ad choices. Visit https://podcastchoices.com/adchoices
The Snooker Club podcast brings you World Championship Daily! Start your day with all the latest from snooker's biggest event – news, debate, and instant reaction to the drama of the Halo World Snooker Championship from the Crucible. Steven Hallworth and the Metro's snooker reporter Phil Haigh review a super Easter Sunday's entertainment as Chris Wakelin saw off a spirited fightback from Neil Robertson to win 10-8. Hossein Vafaei roared his way to a 10-9 victory over Barry Hawkins, and Mark Williams has his sights set on the second round after beating We Yize 10-8.
The Snooker Club podcast brings you World Championship Daily! Start your day with all the latest from snooker's biggest event – news, debate, and instant reaction to the drama of the Halo World Snooker Championship from the Crucible. Steven Hallworth and Michael Holt dive into Kyren Wilson's shock 10-9 defeat to Lei Peifan. Plus, Chris Wakelin's flying start against Neil Robertson, the Wu Yize vs Mark Williams battle, and Zhao Xintong's return to Sheffield after three years away… just how dangerous could he be? Email: snookerclub@wst.tv
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In this lively episode of The Curious Builder Podcast, host Mark Williams and a group of six builders from around the country chat about their experiences participating in the 75 Hard challenge. They dive into how this intense mental and physical program taught them about discipline, the power of community, and the lasting changes they've implemented in their lives, both professionally and personally. Along the way, they share funny stories, surprising insights, and the newfound habits they're carrying into the new year. Whether you're curious about 75 Hard or looking for a dose of motivation, this conversation offers plenty of inspiration and camaraderie among builders who are always pushing themselves to be better. Support the show - https://www.curiousbuilderpodcast.com/shop See our upcoming live events - https://www.curiousbuilderpodcast.com/events The host of the Curious Builder Podcast is Mark D. Williams, the founder of Mark D. Williams Custom Homes Inc. They are an award-winning Twin Cities-based home builder, creating quality custom homes and remodels — one-of-a-kind dream homes of all styles and scopes. Whether you're looking to reimagine your current space or start fresh with a new construction, we build homes that reflect how you live your everyday life. Sponsors for the Episode: Pella Website: https://www.pella.com/ppc/professionals/why-wood/ Adaptive https://www.adaptive.build Where to find the Host: Website - https://www.mdwilliamshomes.com/ Podcast Website - https://www.curiousbuilderpodcast.com Instagram - https://www.instagram.com/markdwilliams_customhomes/ Facebook - https://www.facebook.com/MarkDWilliamsCustomHomesInc/ LinkedIn - https://www.linkedin.com/in/mark-williams-968a3420/ Houzz - https://www.houzz.com/pro/markdwilliamscustomhomes/mark-d-williams-custom-homes-inc
The West playoff race is getting wild, the Kings suffer an injury, the Hornets are still looking to move Mark Williams plus more with Trevor Lane and Keith Smith....
Mark Williams is one of the masterminds behind some of the best TV and movies of the past decade. He was a writer and producer for Netflix's smash Ozark. He produced Ben Affleck's action films The Accountant and The Accountant 2. He's done movies with Liam Neeson, Alfie Allen, and Jon Bernthal. But his next big swing just might be the most aggressive of his career. In this conversation, Mark takes us behind the scenes of Hollywood movie production, unpacks why stories matter, and explains why he's risking his reputation to make a film about a nonprofit. Mark is an aggressive man making aggressive moves. His stories, and life, are inspiring.
Brian Noe & Geoff Schwartz talk about LeBron James passing Michael Jordan for most 40 point games in NBA history, the fallout from the voided Mark Williams trade with the Hornets, what is next for Sam Darnold, and much more!See omnystudio.com/listener for privacy information.
Victor Wembanyama's season is likely over—what does his absence mean for the NBA? Plus, Amin and Izzy react to the controversy surrounding the Lakers after failing Mark Williams' physical and LeBron James' returns to action after skipping All-Star Weekend. To close the show, Amin fires back at PK Subban's NBA vs. NHL culture comparison. Learn more about your ad choices. Visit podcastchoices.com/adchoices
Justin, Rob, and Wos are here to discuss the latest news coming out of the Luka trade and the Mark Williams trade being rescinded (18:52). Then they each bring two questions they have after the trade deadline (29:33). The Ringer is committed to responsible gaming. Please visit www.rg-help.com to learn more about the resources and helplines available. Hosts: Justin Verrier, Rob Mahoney, Wosny Lambre Producer: Isaiah Blakely Additional Production Supervision: Ben Cruz Learn more about your ad choices. Visit podcastchoices.com/adchoices
We continue our quest to have more fun than everyone in New Orleans by bringing in Ryan Cortes from Japan to give us the Miami Heat fan perspective after the Jimmy Butler saga finally came to a conclusion. The rebranded Cortes tells us why he's jacked up about PJ Tucker returning to Miami and how he feels about Jimmy Butler following all of the drama that has taken place over the last couple months. Plus, Mark Williams was traded to the Los Angeles Lakers, Jimmy Butler and Bernie Lee are the masters of making a mess, and owners always think they're the coolest guy in the room. Also, David Samson tells us about walking through New York City with his World Series trophy to get it polished. Learn more about your ad choices. Visit podcastchoices.com/adchoices