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In this episode of Elevate Care, host Kerry Perez speaks with Leora Westbrook about the importance of retention strategies in the healthcare workforce. They discuss the challenges faced by healthcare organizations in retaining talent, the evolving needs of a multi-generational workforce, and effective strategies to reduce attrition. Leora shares insights from clinician surveys and highlights the significance of data-driven decisions in developing tailored retention strategies. The conversation emphasizes the need for continuous evolution in workforce management practices to ensure long-term sustainability and success.Learn more about the show: https://www.amnhealthcare.com/podcastselevate-care-podcast/ Chapters00:00 Introduction to Retention Strategies01:51 Understanding Workforce Dynamics and Retention Challenges05:12 Effective Retention Strategies and Success Stories07:10 Key Takeaways and Future Considerations About LeoraAs President of Workforce Strategy & Optimization (WSO) at AMN Healthcare, Leora leads the WSO team in strategy, technology, analytics solutions, and consulting. She has over 15 years of experience in healthcare services, business development, and program management. She holds an MBA from Nova Southeastern University and a Bachelor of Science in Biomedical Engineering from the University of Miami.Connect with Leora: https://www.linkedin.com/in/leorawestbrook/About KerryKerry Perez leads the design and development of enterprise strategy in addition to overseeing Marketing, Corporate Communications, and Creative Services.Ms. Perez joined AMN Healthcare in 2007 and has held various roles during her tenure, including recruitment, marketing, innovation, strategy, and M&A. She most recently served as the company's Vice President of Enterprise Strategy. She also stood up AMN Healthcare's Diligence and Integration Management Office, which led the strategic and functional integration of new acquisitions to drive synergy. She was named among Staffing Industry Analyst's Top 40 Under 40 in 2021, and she hosts the AMN Healthcare podcast, Elevate Care.Ms. Perez maintains the guiding principles of being customer obsessed, thinking big and delivering results. She has a passion for mentoring emerging leaders and building effective teams.Ms. Perez holds a Bachelor of Arts degree in Business Economics and a Bachelor of Arts degree in Communication from the University of California at Santa Barbara. For more than four years, she has served on the board of Dallas-based nonprofit, CitySquare, which focuses on fighting the causes and effects of poverty. Connect with Kerry: https://www.linkedin.com/in/kerrycperez/ About The Show: Elevate Care delves into the latest trends, thinking, and best practices shaping the landscape of healthcare. From total talent management to solutions and strategies to expand the reach of care, we discuss methods to enable high quality, flexible workforce and care delivery. We will discuss the latest advancements in technology, the impact of emerging models and settings, physical and virtual, and address strategies to identify and obtain an optimal workforce mix. Tune in to gain valuable insights from thought leaders focused on improving healthcare quality, workforce well-being, and patient outcomes. Find Us On:Website – https://www.amnhealthcare.com/podcast/elevate-care-podcast/YouTube – https://www.youtube.com/@ElevateCarePodcastSpotify – https://open.spotify.com/show/5R2oWLZXYfjtPGW7o5KpuoApple – https://podcasts.apple.com/us/podcast/elevate-care/id1710406359Instagram – https://www.instagram.com/amnhealthcare/LinkedIn – https://www.linkedin.com/company/amn-healthcare/X – https://twitter.com/amnhealthcare/Facebook – https://www.facebook.com/amnhealthcare/ Powered by AMN Healthcare

In this special live audience episode of Elevate Care, Kerry Perez is joined by Meredith LaPointe and Pat McCall to tackle the pressing workforce challenges in healthcare. Recorded live at the Rethink Client Summit in October 2024, this discussion explores how technology can create a seamless experience for both healthcare providers and patients. They also dive into the concept of vendor neutrality in staffing solutions and examine workforce trends shaping the future of healthcare. Learn more about the show: https://www.amnhealthcare.com/campaign/elevate-care-podcast/ Chapters 00:00 Introduction to Workforce Challenges in Healthcare 02:25 Understanding a Balanced Workforce 04:42 Key Enablers for Workforce Balance 06:39 Technology's Role in Workforce Management 09:28 Vendor Neutrality in Staffing Solutions 12:15 Trends in Healthcare Workforce Management 15:01 Future of Workforce Solutions in Healthcare About Meredith Meredith Lapointe is the Chief Business Officer for AMN Healthcare and is responsible for the organization's corporate growth strategy, enterprise client management including MSP accounts, marketing, communications, clinical support, and workforce analytics business. Previously, Ms. Lapointe worked as a Partner at McKinsey & Company, where she served healthcare companies for nearly two decades – ranging from national and regional health systems, academic medical centers, integrated delivery networks, healthcare service organizations, and smaller provider networks – in transforming capabilities and operational performance. She helped organizations create dynamic, high performing workforces to meet the needs of patients and healthcare systems. Ms. Lapointe holds a Bachelor of Arts in Engineering and Studio Art from Dartmouth College, a Bachelor of Engineering in Biomedical Engineering from Thayer School of Engineering at Dartmouth, and an MBA from the Tuck School of Business. Ms. Lapointe is passionate about STEAM education and has served on the board of a children's theater organization. She enjoys volunteering at her county's food bank and in the local school district. About Patrick Patrick McCall is the Chief Growth Officer of AMN Healthcare and is responsible for leading enterprise sales and implementation functions, ensuring alignment across the business. Mr. McCall is a seasoned executive with over 25 years of experience in sales and operations and has held senior executive roles in several Fortune 500 organizations. He has a proven track record in growth acceleration and has been recognized by Staffing Industry Analysts (SIA) as one of the industry's most influential leaders. Mr. McCall most recently served as Chief Revenue Officer at People2.0, where he utilized his extensive experience leading sales organizations on an international level. Before his time with People2.0, Mr. McCall worked as Global Chief Sales Officer at Randstad, a leading global talent organization and valued strategic partner to AMN Healthcare. Mr. McCall holds a Bachelor of Science in Economics from North Carolina State University, and he fundraises for the American Cancer Society and the Alzheimer's Association through cycling events. About Kerry Kerry Perez leads the design and development of enterprise strategy in addition to overseeing Marketing, Corporate Communications, and Creative Services. Ms. Perez joined AMN Healthcare in 2007 and has held various roles during her tenure, including recruitment, marketing, innovation, strategy, and M&A. She most recently served as the company's Vice President of Enterprise Strategy. She also stood up AMN Healthcare's Diligence and Integration Management Office, which led the strategic and functional integration of new acquisitions to drive synergy. She was named among Staffing Industry Analyst's Top 40 Under 40 in 2021, and she hosts the AMN Healthcare podcast, Elevate Care. Ms. Perez maintains the guiding principles of being customer obsessed, thinking big and delivering results. She has a passion for mentoring emerging leaders and building effective teams. Ms. Perez holds a Bachelor of Arts degree in Business Economics and a Bachelor of Arts degree in Communication from the University of California at Santa Barbara. For more than four years, she has served on the board of Dallas-based nonprofit, CitySquare, which focuses on fighting the causes and effects of poverty.  Connect with Kerry: https://www.linkedin.com/in/kerrycperez/ FIND US ONWebsite – https://www.amnhealthcare.com/podcast/elevate-care-podcast/YouTube – https://www.youtube.com/@ElevateCarePodcastSpotify – https://open.spotify.com/show/5R2oWLZXYfjtPGW7o5KpuoApple – https://podcasts.apple.com/us/podcast/elevate-care/id1710406359Instagram – https://www.instagram.com/amnhealthcare/LinkedIn – https://www.linkedin.com/company/amn-healthcare/X – https://twitter.com/amnhealthcare/Facebook – https://www.facebook.com/amnhealthcare/ Powered by AMN Healthcare

In this episode of Elevate Care, Dr. Danielle McCamey  discusses the critical role of mentorship in nursing, particularly for nurses of color. She emphasizes the importance of having multiple mentors, each serving different roles in one's career. Dr. McCamey also highlights the mission of DNPs of Color, an organization she founded to support nurses of color through networking, mentorship, and advocacy. The conversation explores strategies for finding mentors, being a good mentee, and creating inclusive environments in nursing.Learn more about the show: https://www.amnhealthcare.com/campaign/elevate-care-podcast/https://www.dnpsofcolor.org/TIMESTAMPS00:00 The Importance of Mentorship in Nursing06:08 Diversity in Nursing and Mentorship09:45 DNPs of Color: Mission and Impact12:58 Finding and Being a Good Mentee18:38 Creating Inclusive Environments in Nursing20:26 Empowering Nurses as LeadersABOUT DR. MCCAMEYDanielle K. McCamey, DNP, CRNP, ACNP-BC, FCCP, is a seasoned critical care clinician and visionary leader committed to advancing inclusion and belonging in nursing. As the founder of DNPs of Color, she established a global platform that empowers nurses of color through networking, mentorship, and advocacy. Her work through DNPs of Color has increased diverse representation in doctoral nursing practice, catalyzing a transformative shift within the profession. McCamey's leadership extends beyond DNPs of Color. As the co-creator of the Doctoral Nurses Collaborative, she united DNP- and PhD-prepared nurses across her healthcare system, providing invaluable mentorship, promoting evidence-based practice, and amplifying nursing scholarship. She is the assistant dean for strategic partnerships at Johns Hopkins School of Nursing, where she leads initiatives to cultivate and fortify relationships with healthcare organizations, educational institutions, and community partners. Her commitment to excellence extends beyond nursing. As a fellow of the American College of Chest Physicians, she earned numerous accolades and was honored as a Distinguished CHEST Educator for her exceptional contributions to education and critical care. Her influence reaches beyond her professional achievements. She is a highly sought-after speaker and mentor, renowned for her inspirational and motivational insights. McCamey's transformative leadership and pioneering spirit continue to advance the nursing professionConnect with Dr. McCamey https://www.linkedin.com/in/mccamey/ABOUT KERRYKerry Perez leads the design and development of enterprise strategy in addition to overseeing Marketing, Corporate Communications, and Creative Services.Ms. Perez joined AMN Healthcare in 2007 and has held various roles during her tenure, including recruitment, marketing, innovation, strategy, and M&A. She most recently served as the company's Vice President of Enterprise Strategy. She also stood up AMN Healthcare's Diligence and Integration Management Office, which led the strategic and functional integration of new acquisitions to drive synergy. She was named among Staffing Industry Analyst's Top 40 Under 40 in 2021, and she hosts the AMN Healthcare podcast, Elevate Care.Ms. Perez maintains the guiding principles of being customer obsessed, thinking big and delivering results. She has a passion for mentoring emerging leaders and building effective teams.Ms. Perez holds a Bachelor of Arts degree in Business Economics and a Bachelor of Arts degree in Communication from the University of California at Santa Barbara. For more than four years, she has served on the board of Dallas-based nonprofit, CitySquare, which focuses on fighting the causes and effects of poverty. Connect with Kerry: https://www.linkedin.com/in/kerrycperez/ FIND US ONWebsite – https://www.amnhealthcare.com/podcast/elevate-care-podcast/YouTube – https://www.youtube.com/@ElevateCarePodcastSpotify – https://open.spotify.com/show/5R2oWLZXYfjtPGW7o5KpuoApple – https://podcasts.apple.com/us/podcast/elevate-care/id1710406359Instagram – https://www.instagram.com/amnhealthcare/LinkedIn – https://www.linkedin.com/company/amn-healthcare/X – https://twitter.com/amnhealthcare/Facebook – https://www.facebook.com/amnhealthcare/ Powered by AMN Healthcare

CHAPTERS00:00 The Rise of Locum Tenens in Healthcare03:11 Flexibility and Work-Life Balance for Physicians05:55 Addressing Burnout and Job Satisfaction09:08 Early Adoption of Locum Tenens by New Graduates12:00 Technology's Role in Enhancing Locum Tenens14:48 The Future of Healthcare StaffingABOUT JEFF Jeff Decker serves as Division President for our Physician and Leadership Solutions and is responsible for the leadership of AMN Healthcare's leadership and physician solutions businesses. Mr. Decker has been with AMN Healthcare for more than 20 years, most recently leading locum tenens, and brings a successful background in recruitment, operations management, marketing and brand development. Prior to joining the company, he was the President of Resources On Call, building the company from a regional resource to a national market segment leader. He has more than 25 years of experience in the healthcare industry, beginning with the branding of Humana while with McCann Erickson, the world's largest and most globally experienced advertising network. Mr. Decker holds a Bachelor's degree from Miami University in Oxford, Ohio, and is engaged in volunteering and informal advisories for non-profits in his community.  ABOUT KERRY Kerry Perez leads the design and development of enterprise strategy in addition to overseeing Marketing, Corporate Communications, and Creative Services. Ms. Perez joined AMN Healthcare in 2007 and has held various roles during her tenure, including recruitment, marketing, innovation, strategy, and M&A. She most recently served as the company's Vice President of Enterprise Strategy. She also stood up AMN Healthcare's Diligence and Integration Management Office, which led the strategic and functional integration of new acquisitions to drive synergy. She was named among Staffing Industry Analyst's Top 40 Under 40 in 2021, and she hosts the AMN Healthcare podcast, Elevate Care. Ms. Perez maintains the guiding principles of being customer obsessed, thinking big and delivering results. She has a passion for mentoring emerging leaders and building effective teams. Ms. Perez holds a Bachelor of Arts degree in Business Economics and a Bachelor of Arts degree in Communication from the University of California at Santa Barbara. For more than four years, she has served on the board of Dallas-based nonprofit, CitySquare, which focuses on fighting the causes and effects of poverty.   Connect with Kerry: https://www.linkedin.com/in/kerrycperez/   FIND US ONWebsite – https://www.amnhealthcare.com/podcast/elevate-care-podcast/YouTube – https://www.youtube.com/@ElevateCarePodcastSpotify – https://open.spotify.com/show/5R2oWLZXYfjtPGW7o5KpuoApple – https://podcasts.apple.com/us/podcast/elevate-care/id1710406359Instagram – https://www.instagram.com/amnhealthcare/LinkedIn – https://www.linkedin.com/company/amn-healthcare/X – https://twitter.com/amnhealthcare/Facebook – https://www.facebook.com/amnhealthcare/ Powered by AMN Healthcare

TIMESTAMPS 00:00 Introduction to Workforce Strategy Optimization02:52 Understanding Key Performance Indicators05:45 The Importance of Predictive Analytics09:05 Success Stories and Clinician Satisfaction   ABOUT LEORAAs President of Workforce Strategy & Optimization (WSO) at AMN Healthcare, Leora leads the WSO team in strategy, technology, analytics solutions, and consulting. She has over 15 years of experience in healthcare services, business development, and program management. She holds an MBA from Nova Southeastern University and a Bachelor of Science in Biomedical Engineering from the University of Miami.Connect with Leora: https://www.linkedin.com/in/leorawestbrook/ABOUT KERRYKerry Perez leads the design and development of enterprise strategy in addition to overseeing Marketing, Corporate Communications, and Creative Services.Ms. Perez joined AMN Healthcare in 2007 and has held various roles during her tenure, including recruitment, marketing, innovation, strategy, and M&A. She most recently served as the company's Vice President of Enterprise Strategy. She also stood up AMN Healthcare's Diligence and Integration Management Office, which led the strategic and functional integration of new acquisitions to drive synergy. She was named among Staffing Industry Analyst's Top 40 Under 40 in 2021, and she hosts the AMN Healthcare podcast, Elevate Care.Ms. Perez maintains the guiding principles of being customer-obsessed, thinking big, and delivering results. She has a passion for mentoring emerging leaders and building effective teams.Ms. Perez holds a Bachelor of Arts degree in Business Economics and a Bachelor of Arts degree in Communication from the University of California at Santa Barbara. For more than four years, she has served on the board of Dallas-based nonprofit, CitySquare, which focuses on fighting the causes and effects of poverty. Connect with Kerry: https://www.linkedin.com/in/kerrycperez/ ABOUT THE SHOWElevate Care delves into the latest trends, thinking, and best practices shaping the landscape of healthcare. From total talent management to solutions and strategies to expand the reach of care, we discuss methods to enable high-quality, flexible workforce and care delivery. We will discuss the latest advancements in technology, the impact of emerging models and settings, physical and virtual, and address strategies to identify and obtain an optimal workforce mix. Tune in to gain valuable insights from thought leaders focused on improving healthcare quality, workforce well-being, and patient outcomes.Learn more about the show: https://www.amnhealthcare.com/campaign/elevate-care-podcast/ FIND US ONWebsite – https://www.amnhealthcare.com/podcast/elevate-care-podcast/YouTube – https://www.youtube.com/@ElevateCarePodcastSpotify – https://open.spotify.com/show/5R2oWLZXYfjtPGW7o5KpuoApple – https://podcasts.apple.com/us/podcast/elevate-care/id1710406359Instagram – https://www.instagram.com/amnhealthcare/LinkedIn – https://www.linkedin.com/company/amn-healthcare/X – https://twitter.com/amnhealthcare/Facebook – https://www.facebook.com/amnhealthcare/ Powered by AMN Healthcare

TIMESTAMPS00:00 Meet Cathy01:21 Changes in Healthcare and Talent Acquisition04:04 Short-Term Strategies: Social Media Recruitment and In-Person Events06:54 Long-Term Strategies: Early Talent Development09:39 Attracting Candidates with Sustainability and Purpose12:02 Retaining Talent: Career Paths, Education Programs, and Flexibility13:51 Measuring Success: Metrics in Talent Acquisition and Retention20:12 The Future of Healthcare: Telehealth, Flexibility, and Change Management26:12 Closing Remarks and Promotions ABOUT CATHYCathy brings over 20 years of experience in the recruiting and staffing industry and holds an MBA in Human Resource Management from Texas Tech University, along with an undergraduate degree in Business Management. Her expertise spans training recruiters, developing innovative processes, and crafting new recruiting strategies. Cathy has been a featured speaker at numerous industry conferences, including the ITAA CEO Summit, ERE Expo, SHRM Regional meetings, and NACCB conferences, as well as local organizational events. She has also represented the staffing industry in Washington, DC, as a lobbyist for the Immigration Visa Quota bill.Cathy has achieved the highest distinction with Toastmasters International, earning the title of Distinguished Toastmaster. She holds several certifications, including Certified Internet Recruiter from AIRS, Senior Professional in Human Resources (SPHR) from HRCI/SHRM, Just Culture Expert, Green Belt in LEAN/Six Sigma, and Certified LinkedIn Recruiter.Connect with Cathy: https://www.linkedin.com/in/cathyhenesey/ABOUT KERRYKerry Perez leads the design and development of enterprise strategy in addition to overseeing Marketing, Corporate Communications, and Creative Services.Ms. Perez joined AMN Healthcare in 2007 and has held various roles during her tenure, including recruitment, marketing, innovation, strategy, and M&A. She most recently served as the company's Vice President of Enterprise Strategy. She also stood up AMN Healthcare's Diligence and Integration Management Office, which led the strategic and functional integration of new acquisitions to drive synergy. She was named among Staffing Industry Analyst's Top 40 Under 40 in 2001, and she hosts the AMN Healthcare podcast, Elevate Care.Ms. Perez maintains the guiding principles of being customer obsessed, thinking big and delivering results. She has a passion for mentoring emerging leaders and building effective teams.Ms. Perez holds a Bachelor of Arts degree in Business Economics and a Bachelor of Arts degree in Communication from the University of California at Santa Barbara. For more than four years, she has served on the board of Dallas-based nonprofit, CitySquare, which focuses on fighting the causes and effects of poverty.  ABOUT THE SHOWElevate Care delves into the latest trends, thinking, and best practices shaping the landscape of healthcare. From total talent management to solutions and strategies to expand the reach of care, we discuss methods to enable high quality, flexible workforce and care delivery. We will discuss the latest advancements in technology, the impact of emerging models and settings, physical and virtual, and address strategies to identify and obtain an optimal workforce mix. Tune in to gain valuable insights from thought leaders focused on improving healthcare quality, workforce well-being, and patient outcomes.Learn more about the show: https://www.amnhealthcare.com/campaign/elevate-care-podcast/ FIND US ONWebsite – https://www.amnhealthcare.com/podcast/elevate-care-podcast/YouTube – https://www.youtube.com/@ElevateCarePodcastSpotify – https://open.spotify.com/show/5R2oWLZXYfjtPGW7o5KpuoApple – https://podcasts.apple.com/us/podcast/elevate-care/id1710406359Instagram – https://www.instagram.com/amnhealthcare/LinkedIn – https://www.linkedin.com/company/amn-healthcare/X – https://twitter.com/amnhealthcare/Facebook – https://www.facebook.com/amnhealthcare/ Powered by AMN Healthcare

In this episode, hosts Cheryl Russell and Tiffany Dahlman dive into a critical and timely topic as they interview Collin Packer to explore a challenging topic that is on many of our minds in this season: Christian nationalism. We are just scratching the surface in this conversation as we discuss how Christian nationalism distorts the gospel, damages the church's witness, and poses significant challenges for pastors today. We also explore practical steps for navigating these difficult waters in the hopes of a communal remembering of the plot of our story, a story which centers on a crucified Lord. We are glad you are here to consider this with us. Collin Packer is the Scholar-in-Residence for the Siburt Institute for Church Ministry at Abilene Christian University. Following 13 years as a Lead Minister for congregations in Colorado and Texas, Collin served as the Director of Faith-Based Partnerships for CitySquare, the most comprehensive and effective poverty-fighting organization in Dallas, and the Communications Director for Texas State Representative Carl Sherman Sr. during Texas's 88th Legislative Session. His work in congregational life and in the public square has given him a unique perspective on how the Christian faith can make a difference in public life. Thanks for listening. We invite you to subscribe and rate the podcast through your favorite podcast app. We'd love to hear from you. Send your comments and questions to media@missionalive.org. Learn more about the podcast and other Mission Alive media resources at www.missionalive.org/media. Intro and outro music is by audionautix.com. Mission Alive works to bring about the holistic transformation of marginalized communities through starting and renewing innovative churches that address the most challenging issues faced by their neighbors. Learn more about what we do and how to connect at www.missionalive.org.

Chapters00:00 Switching Roles: Meet Kerry Perez03:24 Roles in Strategy, Marketing, and Recruitment06:11 Driving Business Growth through Understanding Customer Needs09:00 The Evolving Candidate and Client Experience in Healthcare12:48 Finding the Right Workforce Mix for Clients13:44 Making an Impact with the Marketing Team ABOUT KERRYKerry Perez leads the design and development of enterprise strategy in addition to overseeing Marketing, Corporate Communications, and Creative Services.Ms. Perez joined AMN Healthcare in 2007 and has held various roles during her tenure, including recruitment, marketing, innovation, strategy, and M&A. She most recently served as the company's Vice President of Enterprise Strategy. She also stood up AMN Healthcare's Diligence and Integration Management Office, which led the strategic and functional integration of new acquisitions to drive synergy. She was named among Staffing Industry Analyst's Top 40 Under 40 in 2001, and she hosts the AMN Healthcare podcast, Elevate Care.Ms. Perez maintains the guiding principles of being customer obsessed, thinking big and delivering results. She has a passion for mentoring emerging leaders and building effective teams.Ms. Perez holds a Bachelor of Arts degree in Business Economics and a Bachelor of Arts degree in Communication from the University of California at Santa Barbara. For more than four years, she has served on the board of Dallas-based nonprofit, CitySquare, which focuses on fighting the causes and effects of poverty. Learn more about Kerry: https://www.amnhealthcare.com/about/amn-leadership-team/executive-committee/kerry-perez/ ABOUT NISHANNishan Sivathasan serves as Division President, Technology and Workforce Solutions, and is responsible for AMN Healthcare's suite of technology products for workforce management and virtual care platforms that enable healthcare organizations to deliver sustainable and innovative ways for patient care.Prior to his current role, Mr. Sivathasan was Chief Strategy and Experience Officer at AMN Healthcare and had responsibility for business strategy and M&A. He joined AMN in 2019. Prior to joining AMN, Mr. Sivathasan was responsible for eCommerce strategy and business development at JCPenney. Previously, he spent time at a financial technology start-up and almost 10 years at Rackspace, a globally managed cloud computing company, in executive positions that spanned strategy, product development, and marketing. Mr. Sivathasan started his career at Accenture as a management consultant and holds a Bachelor of Arts degree in Business Administration from Austin CollegeLearn more about Nishan: https://www.amnhealthcare.com/about/amn-leadership-team/nishan-sivathasan/ ABOUT THE SHOWElevate Care delves into the latest trends, thinking, and best practices shaping the landscape of healthcare. From total talent management to solutions and strategies to expand the reach of care, we discuss methods to enable high quality, flexible workforce and care delivery. We will discuss the latest advancements in technology, the impact of emerging models and settings, physical and virtual, and address strategies to identify and obtain an optimal workforce mix. Tune in to gain valuable insights from thought leaders focused on improving healthcare quality, workforce well-being, and patient outcomes. Learn more about the show: https://www.amnhealthcare.com/campaign/elevate-care-podcast/ FIND US ONWebsite – https://www.amnhealthcare.com/podcast/elevate-care-podcast/YouTube – https://www.youtube.com/@ElevateCarePodcastSpotify – https://open.spotify.com/show/5R2oWLZXYfjtPGW7o5KpuoApple – https://podcasts.apple.com/us/podcast/elevate-care/id1710406359Instagram – https://www.instagram.com/amnhealthcare/LinkedIn – https://www.linkedin.com/company/amn-healthcare/X – https://twitter.com/amnhealthcare/Facebook – https://www.facebook.com/amnhealthcare/ Powered by AMN Healthcare

Chapters00:00 Recap of Part 100:28 The Challenges of Machine Translation in Healthcare03:47 The Importance of Qualified Interpreters and Translators04:16 Testing Bilingual Clinical Staff for Fluency in Clinical Terminology08:57 Barriers and Challenges in Implementing Language Access Policies13:42 Reviewing Clinical Algorithms for Bias in Patient Care21:06 The Potential of AI in Healthcare Decision-Making ABOUT CARLACarla is a visionary leader in the healthcare industry, known nationally for her pioneering work in medical interpreting, language access, and health disparities. As the System Director of Diversity Initiatives, Interpreter Services, and ADA/504 and Section 1557 Coordinator for Steward Health Care, she oversaw language access services for 42 hospitals and over 600 physician practices in 11 different states.Carla's impressive career spans over three decades, beginning as a registered nurse in 1988. She was one of twelve individuals who helped to draft the International Medical Interpreters Association (IMIA) Standards of Practice in 1995, a milestone achievement in the field of medical interpreting. Additionally, she was part of an advisory committee for the MA DPH that created the Best Practice Recommendations for hospital-based Interpreter Services in 2001.Carla's specialized proficiency in conducting mock surveys and gap analyses, with a keen emphasis on Joint Commission and DNV Standards, has consistently steered numerous hospitals towards successful accreditation. Her extensive experience in this domain not only ensures compliance but also enhances operational efficiency and patient care standards. Furthermore, Carla is a distinguished national presenter on topics such as disabilities, diversity, and language access, contributing significantly to the advancement of inclusive healthcare practices nationwide.In 2003, Carla founded the Forum of the Coordination of Interpreter Services (FOCIS) as a collaborative platform for hospital and clinic-based interpreter programs to share best practices and resources. Originally established as a Massachusetts-based group, FOCIS has since expanded to nationwide membership. She has served as President of FOCIS and President and Vice President of the National Council on Interpreting in Health Care (NCIHC). Carla is also a founding member of Interpreting SAFE-AI Taskforce-Stakeholders- “Advocating for fair and Ethical AI in Interpreting.”Carla's exceptional leadership has earned her numerous accolades, including the Healthcare Hero award from the Boston Business Journal in 2015. She continues to be a highly sought-after national consultant on language access, health disparities, disabilities, and regulatory requirements for hospitals.   ABOUT KERRYKerry Perez leads the design and development of enterprise strategy in addition to overseeing Marketing, Corporate Communications, and Creative Services.Ms. Perez joined AMN Healthcare in 2007 and has held various roles during her tenure, including recruitment, marketing, innovation, strategy, and M&A. She most recently served as the company's Vice President of Enterprise Strategy. She also stood up AMN Healthcare's Diligence and Integration Management Office, which led the strategic and functional integration of new acquisitions to drive synergy. She was named among Staffing Industry Analyst's Top 40 Under 40 in 2001, and she hosts the AMN Healthcare podcast, Elevate Care.Ms. Perez maintains the guiding principles of being customer obsessed, thinking big and delivering results. She has a passion for mentoring emerging leaders and building effective teams.Ms. Perez holds a Bachelor of Arts degree in Business Economics and a Bachelor of Arts degree in Communication from the University of California at Santa Barbara. For more than four years, she has served on the board of Dallas-based nonprofit, CitySquare, which focuses on fighting the causes and effects of poverty.  ABOUT THE SHOWElevate Care delves into the latest trends, thinking, and best practices shaping the landscape of healthcare. From total talent management to solutions and strategies to expand the reach of care, we discuss methods to enable high-quality, flexible workforce and care delivery. We will discuss the latest advancements in technology, the impact of emerging models and settings, physical and virtual, and address strategies to identify and obtain an optimal workforce mix. Tune in to gain valuable insights from thought leaders focused on improving healthcare quality, workforce well-being, and patient outcomes. Learn more about the show: https://www.amnhealthcare.com/campaign/elevate-care-podcast/ FIND US ONWebsite – https://www.amnhealthcare.com/podcast/elevate-care-podcast/YouTube – https://www.youtube.com/@ElevateCarePodcastSpotify – https://open.spotify.com/show/5R2oWLZXYfjtPGW7o5KpuoApple – https://podcasts.apple.com/us/podcast/elevate-care/id1710406359Instagram – https://www.instagram.com/amnhealthcare/LinkedIn – https://www.linkedin.com/company/amn-healthcare/X – https://twitter.com/amnhealthcare/Facebook – https://www.facebook.com/amnhealthcare/ Powered by AMN Healthcare

TIMESTAMPS00:00 Meet Carla01:28 Understanding Language Access09:28 Overview of Section 155713:11 Requirements of Section 155717:57 Compliance Challenges and Accountability21:12 The Role of Qualified Interpreters23:30 Cultural Considerations in Language Access24:55 Where To Learn MoreABOUT CARLACarla is a visionary leader in the healthcare industry, known nationally for her pioneering work in medical interpreting, language access, and health disparities. As the System Director of Diversity Initiatives, Interpreter Services, and ADA/504 and Section 1557 Coordinator for Steward Health Care, she oversaw language access services for 42 hospitals and over 600 physician practices in 11 different states.Carla's impressive career spans over three decades, beginning as a registered nurse in 1988. She was one of twelve individuals who helped to draft the International Medical Interpreters Association (IMIA) Standards of Practice in 1995, a milestone achievement in the field of medical interpreting. Additionally, she was part of an advisory committee for the MA DPH that created the Best Practice Recommendations for hospital-based Interpreter Services in 2001.Carla's specialized proficiency in conducting mock surveys and gap analyses, with a keen emphasis on Joint Commission and DNV Standards, has consistently steered numerous hospitals towards successful accreditation. Her extensive experience in this domain not only ensures compliance but also enhances operational efficiency and patient care standards. Furthermore, Carla is a distinguished national presenter on topics such as disabilities, diversity, and language access, contributing significantly to the advancement of inclusive healthcare practices nationwide.In 2003, Carla founded the Forum of the Coordination of Interpreter Services (FOCIS) as a collaborative platform for hospital and clinic-based interpreter programs to share best practices and resources. Originally established as a Massachusetts-based group, FOCIS has since expanded to nationwide membership. She has served as President of FOCIS and President and Vice President of the National Council on Interpreting in Health Care (NCIHC). Carla is also a founding member of Interpreting SAFE-AI Taskforce-Stakeholders- “Advocating for fair and Ethical AI in Interpreting.”Carla's exceptional leadership has earned her numerous accolades, including the Healthcare Hero award from the Boston Business Journal in 2015. She continues to be a highly sought-after national consultant on language access, health disparities, disabilities, and regulatory requirements for hospitals.ABOUT KERRYKerry Perez leads the design and development of enterprise strategy in addition to overseeing Marketing, Corporate Communications, and Creative Services.Ms. Perez joined AMN Healthcare in 2007 and has held various roles during her tenure, including recruitment, marketing, innovation, strategy, and M&A. She most recently served as the company's Vice President of Enterprise Strategy. She also stood up AMN Healthcare's Diligence and Integration Management Office, which led the strategic and functional integration of new acquisitions to drive synergy. She was named among Staffing Industry Analyst's Top 40 Under 40 in 2001, and she hosts the AMN Healthcare podcast, Elevate Care.Ms. Perez maintains the guiding principles of being customer obsessed, thinking big and delivering results. She has a passion for mentoring emerging leaders and building effective teams.Ms. Perez holds a Bachelor of Arts degree in Business Economics and a Bachelor of Arts degree in Communication from the University of California at Santa Barbara. For more than four years, she has served on the board of Dallas-based nonprofit, CitySquare, which focuses on fighting the causes and effects of poverty.  ABOUT THE SHOWElevate Care delves into the latest trends, thinking, and best practices shaping the landscape of healthcare. From total talent management to solutions and strategies to expand the reach of care, we discuss methods to enable high quality, flexible workforce and care delivery. We will discuss the latest advancements in technology, the impact of emerging models and settings, physical and virtual, and address strategies to identify and obtain an optimal workforce mix. Tune in to gain valuable insights from thought leaders focused on improving healthcare quality, workforce well-being, and patient outcomes. Learn more about the show: https://www.amnhealthcare.com/campaign/elevate-care-podcast/ FIND US ONWebsite – https://www.amnhealthcare.com/podcast/elevate-care-podcast/YouTube – https://www.youtube.com/@ElevateCarePodcastSpotify – https://open.spotify.com/show/5R2oWLZXYfjtPGW7o5KpuoApple – https://podcasts.apple.com/us/podcast/elevate-care/id1710406359Instagram – https://www.instagram.com/amnhealthcare/LinkedIn – https://www.linkedin.com/company/amn-healthcare/X – https://twitter.com/amnhealthcare/Facebook – https://www.facebook.com/amnhealthcare/ Powered by AMN Healthcare

Brenda Snitzer, Executive Director, The Stewpot joins KRLD's David Johnson on this episode of CEO Spotlight.

Rachel Currie Triska is a passionate, forward-thinking leader who finds joy in listening to and building consensus with diverse partners. Well known for her advocacy in areas of justice and equity, Rachel was recently named Champion for the Human Rights Initiative of North Texas. In 2021, She became Vice President, External Affairs for CitySquare, the most comprehensive and effective poverty fighting organization in Dallas.

In today's Sit Down, Rev. Phil Dieke was joined by Rev. Virzola Law, Senior Minister at Northway Christian Church, and Rev. Collin Packer, Director of Faith Based Partnerships at CitySquare. Together, they serve as the co-chairs of the Task Force for Racial Equity and Justice at Faith Forward Dallas. In this conversation they talk about the history of racism in Dallas, the long process toward racial equity, the legacy of Martin Luther King Jr., and how you can get involved in the work, starting with a 21 day challenged. To find out more about Faith Forward Dallas, visit their website here: https://www.faithforwarddallas.org/

“I imagine a place where, if you are working, it's not unreasonable to expect that if you have family you could buy a house to build wealth. We have to have ways to improve ourselves.” – Annie Lord   Today’s guest is Annie Lord, Executive Director of Miami Homes For All. Miami Homes For All has worked to end and prevent homelessness in Miami-Dade County since 1985. They believe that everyone in Miami deserves to lead a dignified, healthy, and vibrant life. Born and raised in Miami, Annie has over 15 years of experience in community development. Before joining MHFA, Annie was the Chief Program Officer for CitySquare, where she oversaw all programs, including housing for people and families experiencing homelessness, a food pantry, foster youth services, a health clinic, and a family law firm. In this episode, Annie sits down with the team to discuss the need for stable housing in Miami’s lower income communities, ways her and MHFA are working to solve the housing security crisis, spotlighting some innovative spaces around Miami who are providing better access to resources for low income families and individuals, and much more!

What happens when the government mandates social distancing, but you're homeless? What would you do if you lost your job in the midst of a pandemic and could no longer feed your kids? John Siburt is the CEO of Dallas-based CitySquare, a non-profit dedicated to alleviating four persistent challenges of poverty: hunger, health, housing, and hope. While they normally touch 50,000 folks a year, the current crisis has caused significant challenges. John will help us understand what's happening among populations that are often overlooked.

Byron Sanders is a committed advocate for education, economic development, and creating equitable communities throughout Dallas, Texas. As the President and CEO of Big Thought, he works each day to explore innovative ways to narrow the opportunity gap for children. Big Thought connects people and organizations to prepare youth and children in under-resourced communities for tomorrow’s creative economy through quality in-school, after- school and community-partnership experiences. Byron has worked with Big Thought in various capacities since 2008, as a supporter, volunteer, advisor, partner, and most recently, board member. Byron is a recipient of 2014 Dallas Business Journal’s Minority Business Leaders and it's 2012 40 Under 40 awards. He has also been recognized as a Dallas Convention and Visitors Bureau BIG Influencer, in Who’s Who in Black Dallas, Dallas Foundation Good Works Under 40, and as a TEDx speaker. In 2017, he was named a Presidential Leadership Scholar by the program led by the presidential centers of George W. Bush, William J. Clinton, George H.W. Bush, and Lyndon B. Johnson. Most recently he received the Parkland Foundation's Community First Award. Byron’s professional expertise spans the fields of banking, education, philanthropy, and entrepreneurism. Prior to Big Thought, Byron served as Vice President for U.S. Trust, the private bank of Bank of America, where he connected high net worth individuals and institutions to solutions that accomplish their financial goals. He is the former Executive Director of the Dallas Education Foundation, where he built and cultivated philanthropic, corporate, and community relationships to support initiatives benefitting the students of Dallas Independent School District. He also served as Vice President of Group Excellence, a mentoring and tutoring organization serving at-risk K-12 public school  students. During his tenure, Group Excellence was named the country’s fifth fastest growing education company in Inc. Magazine's 2011 Inc. 500 list. Byron believes that one’s purpose and mission cannot be fulfilled without being actively engaged in the community. He is a member of many high-impact boards, such as United Way’s Community Impact Council, Social Venture Partners Dallas, CitySquare, ChildCareGroup, KIPP DFW, and the Mayor’s Star Council. He is also a member of Dallas Assembly, Leadership Dallas ’13, Leadership ISD ‘12, Latino Center for Leadership Development Fellows, and several other service engagements. A graduate of the University of Tulsa with a BSBA in Marketing, Byron’s first love is spending time with his wife Celeste and his two young children.

In this episode, Lynn Tonini interviews Madeline Reedy, Senior Director of the TRAC (Transition Resource Action Center) run by CitySquare. Madeline and Lynn talk about the transitional housing and other supports that her program offers youth in foster care and after they have aged out, some strategies to help youth age out of foster care successfully, and how they are helping the youth they work with be able to manage during the current COVID-19 crisis.

Deep friendship. Housing first. Reciprocal service. These are just a few of the radical ideas that have made CitySquare a massive force for good in the Dallas area. Since Larry James became CEO of this organization in 1994, he has led the charge to fight the causes and effects of poverty through service, advocacy and friendship. But he would tell you that the real work is being done not only by the other employees and volunteers, but more so by the very people the organization was founded to help. He believes those closest to the problems in our city are the ones best placed to help find solutions. Larry generously shares CitySquare's struggles, triumphs, and their vision for the city of Dallas. To find out more about CitySquare, Larry's blog, and his upcoming keynote speech at the Helping Agencies Serving Richardson Conference on October 24, visit fumcr.com/morethansunday

For this episode of Mission Control, The Bellwether Enterprise Podcast, BWE Senior Vice President Kevin Bowen was joined by a client and longtime friend and mentor of his John Greenan of CitySquare Housing. We discuss the current state of Affordable Housing in the Dallas and Texas market. A key topic of conversation surrounded housing solutions for individuals who are homeless and keeping people off of the streets and in homes. One way John and CitySquare aims to do this is by building tiny homes and converting shipping containers into residences.

On this episode, we check in with Larry James and Elizabeth Wattley of CitySquare about their efforts to renovate and reopen the historic Forest Theater as part of the Dallas Catalyst Project! You can learn more about CitySquare via their website (citysquare.org) and on social media. You can also learn more about the Dallas Catalyst Project on our website (recouncil.com/dcp) and by following @DallasCatalyst on Instagram. Subscribe to TRECcast wherever you get your podcasts. Be sure to follow TREC on Facebook, Twitter, Instagram, and LinkedIn. We’d also like to thank Grant Thornton for sponsoring today’s episode!

What's all the fuss in Dallas about Confederate monuments? What do they mean? Why should we care? We'll be talking with Gerald Britt from CitySquare about just that and other matters of race and public life in Dallas on Good God.

George Mason and Larry James from CitySquare talk about how faith leads people to address poverty and into a relationship with the poor and how faith can change the relationships of those that have and those that don't.

Longtime friends and colleagues George Mason and Larry James talk about the perceptions and realities of homelessness and the importance of community involvement in finding a solution.

In this edition of The TREC Podcast, we’re previewing next week’s FightNight 30! Listen in as 2018 FightNight Chair Chris Hipps of CBRE chats with TREC’s resident boxing expert, Steve Crosson (Capright)! Known as TREC’s resident boxing expert and one of the board members credited with creating FightNight, Crosson is a boxing lifer. He has refereed World Boxing Council title bouts in the United States, Japan, Korea, Thailand, Venezuela and Mexico, and has served the organization as its treasurer and U.S. spokesman. Though Crosson has also been part of more than 50 black-tie charitable boxing events across the country, he tells Hipps that the others don’t quite compare to the one that started it all, right here in Dallas. TREC will celebrate its 30th FightNight on April 26 at 7 p.m. at the Hilton Anatole. Tickets to FightNight and its afterparty are available now at http://www.recouncil.com, but please note that you will not need to purchase an afterparty ticket if you have a FightNight ticket. You may also purchase presale FightNight raffle tickets or donate to the event on our website through Monday, April 23. Proceeds from this year’s FightNight benefit the Dallas Catalyst Project, a new three-year philanthropic initiative TREC is undertaking in partnership with the Cornerstone Baptist Church, St. Philip’s School & Community Center, CitySquare and the iconic Forest Theater to provide grants and professional services to revitalize part of the South Dallas-Fair Park neighborhood.

Larry James, CEO and President of CitySquare joins the show to talk about The Wealth of the Poor, Ferguson, the importance of relationships across racial lines, personal responsibility verses systemic change, how people can get involved in the life of the poor.

In Episode 7 of Street View, you meet Larry James, author of The Wealth of the Poor, and President and CEO of CitySquare, a Dallas-based social justice agency dedicated to fighting the root causes of poverty through service, advocacy and friendship. Discussion revolves around CitySquare and Larry's strong vision of how to approach change in housing and poverty in Dallas. Larry discusses CitySquare's various housing and service projects including, 511 Akard, The Opportunity Center, and The Cottages at Hickory Crossing. Larry James was recently appointed by Mayor Mike Rawlings to head the Mayor's Poverty Taskforce to develop short-term wins in the fight against poverty which held their first meeting on May 29, 2014. Throughout the episode, Larry relates the core issues of homelessness to the same core issues of poverty, saying "If you start unpacking these stories, there are common threads. Generational poverty, unforeseen tragedy or accidents, health issues, sexual abuse, domestic violence, alcoholism, drug addiction. Often beginning with some tragedy or trauma and people self-medicate. This kind of thing is happening in University Park, it’s in the Park Cities. It’s McKinney. It’s in Allen. It’s everywhere. But in the poor neighborhoods where the resources do not exist, it’s more difficult to cover all that up."

508 is a show about Worcester. This week’s panel is Jeff Barnard and Brendan Melican.[display_podcast] Audio: mp3 link, other formats, feed Video: Downloads and other formats Contact info. [0:10] Jeff has now battled cancer for six months. [3:41] The animal circus is in town; some are protesting it. [4:07] As expected, CitySquare has bought Notre … Continue reading "508 #131: Six months"