Podcasts about enterprise strategy

Here's an update on Google's Gemini Flash 3.5 (bad name) and how it impacts the enterprise market, an update on Google AI in Search, and an update on the HR 2030 architecture coming out at Irresistible. I also want to thank you as a listener, we discovered that this podcast now reaches 4 million HR and business professionals around the world. I take that responsibility very seriously and we all work very hard to avoid advertisements or any kind of “blind opinions” in this format. You do get all my and our perspectives of course and I encourage you to get Galileo, our amazing AI platform, which serves as “me” – you can ask it any question and it answers, guides you, and helps you learn and solve problems. By the way we're going to be demonstrating some groundbreaking new Galileo capabilities at Irresistible, including the ability to load your entire company model. This means you can model a reorganization, redeployment, upskilling, flattening, or AI transformation for your team, business, or company – even looking at pay inequities and more. Those of you coming will see this in action. (Galileo Suite is only $79 a month or $795 a year.) The “bag of doorknobs” phrase is one I learned as a software guy, it refers to the mess we create when we buy 140 employee systems and then add 500 new agents without an architectural strategy. Additional Information AI Prices Are Going Up, Up, Up – And What This Means For Enterprise AI HR 2030: The Vision for Agentic HR Hits Reality Get Galileo, The Everything HR AI Ready For You   Chapters (00:00:00) - Google Conference 2017: A Preview(00:00:28) - Google's AI Moves to the Enterprise(00:03:33) - Galileo HR 2030: The Future of Learning Machines(00:05:05) - How to Prepare for HR 2030 with the New Technology(00:10:38) - The IT Infrastructure of AI(00:12:23) - App Store Integration: Real or a Scam?(00:13:58) - Will AI Make Your Life Easier?

Eighty feet underwater off the coast of Australia, diving the Great Barrier Reef, financial advisor coach Ray Sclafani watched the largest octopus he had ever seen move slowly across the reef. No urgency. No wasted motion. Just complete awareness. And as it moved, it changed color instantly and seamlessly blending into coral, rock, sand, and fish in real time. It was not reacting late. It was adapting continuously. In this episode of Building the Billion Dollar Business, Ray connects that moment to a Harvard Business Review article "Become an Octopus Organization" and makes the case that the most adaptive firms in wealth management are the ones that will sense and respond in real time while others are still waiting for direction. The world most advisory firms were built for is long gone. The model that replaces it is already here.What you will learn in this episodeWhy most organizations are still built like machines and why that model is failing in today's environmentWhat the Harvard Business Review's octopus organization model means for wealth management firms and their leadersThe difference between a complicated world and a complex one and why you cannot script your way through the latterWhy only 12% of businesses produce sustained results after transformation efforts and what the systemic miss actually isHow moving decision-making closer to the client transforms how people think, act, and contribute inside a firmWhy organizations deeply focused on creating client value are three times more likely to lead in revenue growthHow the leader's role must shift from directing work to shaping the system by removing friction, creating clarity, and making ownership visibleWhat the octopus model teaches about coordination over control and fluidity over rigidityKey insight from this episodeThe firms that learn how to adapt inside this environment in real time are the ones that will grow, scale, and ultimately endure. The rest will keep trying to push harder on systems that were built for a different world. And that rarely ends well.Resources and references mentionedHarvard Business Review — Become an Octopus OrganizationThe Octopus Organization — book by Jaina Werner and Phil LeBrun, executives in residence of Enterprise Strategy at Amazon Web Services, LondonCoaching questions for reflectionAs your firm grows over the next three years, where will you need to shift decision making closer to the client so your team can respond in real time instead of waiting for direction?If you stepped back and redesigned your organization to better adapt to change, what would you stop doing first so your team can take more ownership and think more interdependently?Building the Billion Dollar Business is hosted by Ray Sclafani, founder and CEO of ClientWise, the financial services industry's leading executive coaching and team development firm for elite advisors and wealth management teams.Find Ray and the ClientWise Team on the ClientWise website or LinkedIn | Twitter | Instagram | Facebook | YouTube

A powerful story of resilience and strategy as Chris Watters reveals how he went from broke and uncertain to building a multi-million dollar business through execution, mentorship, and relentless focus on high-value opportunities.See article: https://www.unitedstatesrealestateinvestor.com/from-broke-to-building-millions-the-relentless-rise-of-a-real-estate-titan-with-chris-watters/(00:00) - Introduction to The REI Agent Podcast(00:30) - Meet Chris Watters and His Business Scale(01:30) - Early Entrepreneurial Mindset and College Experiences(03:30) - First Hustles and Learning Through Trial and Error(05:30) - Getting Started in Real Estate Sales(07:30) - Transition From Lawn Business to Real Estate Career(09:30) - First Steps Into Investing and Market Timing(12:00) - Building Early Success as a Real Estate Agent(14:30) - Launching a Team and Writing a Book(17:00) - Discovering Wholesaling and Mentorship Power(19:00) - The Failed Bar Investment and Financial Reset(21:30) - Starting a Brokerage From Scratch(24:00) - First Failure in Team Building and Lessons Learned(26:30) - Rebuilding and Scaling to Hundreds of Closings(29:00) - Key Differences Between Failure and Success Phases(31:00) - Lead Quality vs Lead Quantity Breakthrough(33:00) - Hiring, Training, and Fast Agent Development(35:00) - Expanding Into Multiple Cities and Franchising(37:00) - High-Level Investment Deals and Value Creation(39:00) - Transition From Small Deals to Large-Scale Profits(41:00) - Brokerage Models Explained and Enterprise Strategy(42:30) - Golden Nugget One: High-Intent Seller Leads(43:30) - Golden Nugget Two: Conversion and Training Systems(44:30) - Golden Nugget Three: Mentorship and Humility(45:30) - Book Recommendation and Final Insights(46:00) - Closing Thoughts and Where to ConnectContact Chris Wattershttps://christopherwatters.com/https://www.facebook.com/ChrisWattersHQ/https://www.instagram.com/christopherwatters/https://www.linkedin.com/in/chriswatters/https://www.youtube.com/c/WattersInternationalRealty If there is one lesson to take from Chris Watters, it is this. Your current situation does not matter nearly as much as your willingness to act, learn, and improve. The moment you decide to take ownership, seek guidance, and execute daily is the moment your life begins to change. Keep pushing forward, keep learning, and keep building the future you know you deserve. Visit https://reiagent.comIs success destroying your peace? Most pros grind until they break. Download The Investor's Life Balance Sheet: A Holistic Wealth Audit to see if you are building a legacy or heading for burnout. Presented by The REI Agent Podcast & United States Real Estate Investor® https://sendfox.com/lp/m4jrl

In this special episode, Jewel sits down with Joe Funderburke to break down the new rules of global business in a rapidly shifting geopolitical landscape, drawing from his experience across the Pentagon, White House, and Congress to reveal how power, policy, and markets are now deeply intertwined. From U.S.–China tensions to the rise of a diversified Asia strategy, Joe unpacks why the era of efficiency is over, how supply chains are being rebuilt for resilience, and what it truly means to operate in systems—not just markets. Packed with strategic clarity, real-world examples, and a direct call to action for Black executives, this conversation is a blueprint for leaders ready to move beyond participation and begin shaping the future of global business. Join us ➡️ Black Executive Men on Linkedin ➡️ Apply here for Black Executive Men

In a world without third-party cookies, is your customer loyalty program your most valuable asset, or your biggest missed opportunity?Agility requires a fundamental shift from viewing loyalty as a transactional rewards program to embracing it as a dynamic, data-driven engine for the entire customer experience. It demands that brands are able to listen, predict, and adapt to customer needs in real time.Today, we're going to talk about the evolution of customer loyalty from a simple marketing tactic to a core enterprise strategy. With the erosion of traditional data sources and the rise of AI, the way brands build lasting relationships is undergoing a radical transformation, and we're going to explore what it takes to win in this new landscape.To help me discuss this topic, I'd like to welcome, Jim Sturm, President of North America at Capillary Technologies. About Jim Sturm Jim Sturm is Capillary's President of North America. He holds a bachelor's degree in science from the State University of New York. He joined Capillary Technologies in January 2021 and is responsible for leading global strategy, driving revenue growth, and managing high-performing sales teams to achieve business targets. Prior to Capillary, he was associated with Brierley + Partners, Inc. as their president and chief executive officer. Jim Sturm on LinkedIn: https://www.linkedin.com/in/jim-sturm-4447a15/ Resources This episode is brought to you by Capillary Technologies, a global leader in AI-powered loyalty and customer engagement. Trusted by 400+ brands—including 19 Fortune 500 companies—Capillary helps retailers and consumer brands drive customer retention and repeat purchases through personalized loyalty programs and experiences. Learn more at https://www.capillarytech.com/ Take your personal data back with Incogni! Use code AGILE at the link below and get 60% off an annual plan: https://incogni.com/agile  Catch the future of e-commerce at eTail Palm Springs, Feb 23-26 in Palm Springs, CA. Go here for more details: https://etailwest.wbresearch.com/Drive your customers to new horizons at the premier retail event of the year for Retail and Brand marketers. Learn more at CRMC 2026, June 1-3. https://www.thecrmc.com/ Enjoyed the show? Tell us more at and give us a rating so others can find the show at: https://advertalize.com/r/faaed112fc9887f3 Connect with Greg on LinkedIn: https://www.linkedin.com/in/gregkihlstromDon't miss a thing: get the latest episodes, sign up for our newsletter and more: https://www.theagilebrand.showCheck out The Agile Brand Guide website with articles, insights, and Martechipedia, the wiki for marketing technology: https://www.agilebrandguide.com The Agile Brand is produced by Missing Link—a Latina-owned strategy-driven, creatively fueled production co-op. From ideation to creation, they craft human connections through intelligent, engaging and informative content. https://www.missinglink.company Hosted on Acast. See acast.com/privacy for more information.

In a world without third-party cookies, is your customer loyalty program your most valuable asset, or your biggest missed opportunity? Agility requires a fundamental shift from viewing loyalty as a transactional rewards program to embracing it as a dynamic, data-driven engine for the entire customer experience. It demands that brands are able to listen, predict, and adapt to customer needs in real time. Today, we're going to talk about the evolution of customer loyalty from a simple marketing tactic to a core enterprise strategy. With the erosion of traditional data sources and the rise of AI, the way brands build lasting relationships is undergoing a radical transformation, and we're going to explore what it takes to win in this new landscape. To help me discuss this topic, I'd like to welcome, Jim Sturm, President of North America at Capillary Technologies. About Jim Sturm Jim Sturm is Capillary's President of North America. He holds a bachelor's degree in science from the State University of New York. He joined Capillary Technologies in January 2021 and is responsible for leading global strategy, driving revenue growth, and managing high-performing sales teams to achieve business targets. Prior to Capillary, he was associated with Brierley + Partners, Inc. as their president and chief executive officer. Jim Sturm on LinkedIn: https://www.linkedin.com/in/jim-sturm-4447a15/ Resources This episode is brought to you by Capillary Technologies, a global leader in AI-powered loyalty and customer engagement. Trusted by 400+ brands—including 19 Fortune 500 companies—Capillary helps retailers and consumer brands drive customer retention and repeat purchases through personalized loyalty programs and experiences. Learn more at https://www.capillarytech.com/ Take your personal data back with Incogni! Use code AGILE at the link below and get 60% off an annual plan: https://incogni.com/agile  Catch the future of e-commerce at eTail Palm Springs, Feb 23-26 in Palm Springs, CA. Go here for more details: https://etailwest.wbresearch.com/ Drive your customers to new horizons at the premier retail event of the year for Retail and Brand marketers. Learn more at CRMC 2026, June 1-3. https://www.thecrmc.com/ Enjoyed the show? Tell us more at and give us a rating so others can find the show at: https://advertalize.com/r/faaed112fc9887f3 Connect with Greg on LinkedIn: https://www.linkedin.com/in/gregkihlstrom Don't miss a thing: get the latest episodes, sign up for our newsletter and more: https://www.theagilebrand.show Check out The Agile Brand Guide website with articles, insights, and Martechipedia, the wiki for marketing technology: https://www.agilebrandguide.com The Agile Brand is produced by Missing Link—a Latina-owned strategy-driven, creatively fueled production co-op. From ideation to creation, they craft human connections through intelligent, engaging and informative content. https://www.missinglink.company

In a world without third-party cookies, is your customer loyalty program your most valuable asset, or your biggest missed opportunity?Agility requires a fundamental shift from viewing loyalty as a transactional rewards program to embracing it as a dynamic, data-driven engine for the entire customer experience. It demands that brands are able to listen, predict, and adapt to customer needs in real time.Today, we're going to talk about the evolution of customer loyalty from a simple marketing tactic to a core enterprise strategy. With the erosion of traditional data sources and the rise of AI, the way brands build lasting relationships is undergoing a radical transformation, and we're going to explore what it takes to win in this new landscape.To help me discuss this topic, I'd like to welcome, Jim Sturm, President of North America at Capillary Technologies. About Jim Sturm Jim Sturm is Capillary's President of North America. He holds a bachelor's degree in science from the State University of New York. He joined Capillary Technologies in January 2021 and is responsible for leading global strategy, driving revenue growth, and managing high-performing sales teams to achieve business targets. Prior to Capillary, he was associated with Brierley + Partners, Inc. as their president and chief executive officer. Jim Sturm on LinkedIn: https://www.linkedin.com/in/jim-sturm-4447a15/ Resources This episode is brought to you by Capillary Technologies, a global leader in AI-powered loyalty and customer engagement. Trusted by 400+ brands—including 19 Fortune 500 companies—Capillary helps retailers and consumer brands drive customer retention and repeat purchases through personalized loyalty programs and experiences. Learn more at https://www.capillarytech.com/ Take your personal data back with Incogni! Use code AGILE at the link below and get 60% off an annual plan: https://incogni.com/agile  Catch the future of e-commerce at eTail Palm Springs, Feb 23-26 in Palm Springs, CA. Go here for more details: https://etailwest.wbresearch.com/Drive your customers to new horizons at the premier retail event of the year for Retail and Brand marketers. Learn more at CRMC 2026, June 1-3. https://www.thecrmc.com/ Enjoyed the show? Tell us more at and give us a rating so others can find the show at: https://advertalize.com/r/faaed112fc9887f3 Connect with Greg on LinkedIn: https://www.linkedin.com/in/gregkihlstromDon't miss a thing: get the latest episodes, sign up for our newsletter and more: https://www.theagilebrand.showCheck out The Agile Brand Guide website with articles, insights, and Martechipedia, the wiki for marketing technology: https://www.agilebrandguide.com The Agile Brand is produced by Missing Link—a Latina-owned strategy-driven, creatively fueled production co-op. From ideation to creation, they craft human connections through intelligent, engaging and informative content. https://www.missinglink.company Hosted on Acast. See acast.com/privacy for more information.

In a world without third-party cookies, is your customer loyalty program your most valuable asset, or your biggest missed opportunity? Agility requires a fundamental shift from viewing loyalty as a transactional rewards program to embracing it as a dynamic, data-driven engine for the entire customer experience. It demands that brands are able to listen, predict, and adapt to customer needs in real time. Today, we're going to talk about the evolution of customer loyalty from a simple marketing tactic to a core enterprise strategy. With the erosion of traditional data sources and the rise of AI, the way brands build lasting relationships is undergoing a radical transformation, and we're going to explore what it takes to win in this new landscape. To help me discuss this topic, I'd like to welcome, Jim Sturm, President of North America at Capillary Technologies. About Jim Sturm Jim Sturm is Capillary's President of North America. He holds a bachelor's degree in science from the State University of New York. He joined Capillary Technologies in January 2021 and is responsible for leading global strategy, driving revenue growth, and managing high-performing sales teams to achieve business targets. Prior to Capillary, he was associated with Brierley + Partners, Inc. as their president and chief executive officer. Jim Sturm on LinkedIn: https://www.linkedin.com/in/jim-sturm-4447a15/ Resources This episode is brought to you by Capillary Technologies, a global leader in AI-powered loyalty and customer engagement. Trusted by 400+ brands—including 19 Fortune 500 companies—Capillary helps retailers and consumer brands drive customer retention and repeat purchases through personalized loyalty programs and experiences. Learn more at https://www.capillarytech.com/ Take your personal data back with Incogni! Use code AGILE at the link below and get 60% off an annual plan: https://incogni.com/agile  Catch the future of e-commerce at eTail Palm Springs, Feb 23-26 in Palm Springs, CA. Go here for more details: https://etailwest.wbresearch.com/ Drive your customers to new horizons at the premier retail event of the year for Retail and Brand marketers. Learn more at CRMC 2026, June 1-3. https://www.thecrmc.com/ Enjoyed the show? Tell us more at and give us a rating so others can find the show at: https://advertalize.com/r/faaed112fc9887f3 Connect with Greg on LinkedIn: https://www.linkedin.com/in/gregkihlstrom Don't miss a thing: get the latest episodes, sign up for our newsletter and more: https://www.theagilebrand.show Check out The Agile Brand Guide website with articles, insights, and Martechipedia, the wiki for marketing technology: https://www.agilebrandguide.com The Agile Brand is produced by Missing Link—a Latina-owned strategy-driven, creatively fueled production co-op. From ideation to creation, they craft human connections through intelligent, engaging and informative content. https://www.missinglink.company

Patient access is often measured by speed—but its true value runs much deeper.In this episode of The All-Access Pass, Elizabeth Woodcock, DrPH, MBA, is joined by Brett Butler, Vice President of Access Services at Baylor Scott & White Health, for a candid conversation about what it really takes to elevate access from a transactional function to a system-level strategy.Together, they explore how governance, relationships, and intentional design can unlock capacity, improve clinician experience, and create more equitable, patient-centered care—even amid financial pressure and constrained supply. Brett shares how Baylor Scott & White is scaling access across a complex, multi-market enterprise, why fragmentation is access's greatest enemy, and how technology can illuminate opportunity rather than promise false fixes.This episode challenges access leaders to ask a different question: not how fast can we schedule, but how might we redesign care to truly meet demand—for patients, clinicians, and the system alike.

In this episode of Pharmacy Innovators, host Jim Jorgenson sits down with Jim Jacobsohn, Chief Growth Officer at Visante, and Joelle Hall, Director of Infusion Strategy, to explore how infusion services are becoming a strategic lever for hospitals and health systems. The conversation highlights how shifting care delivery models, increasing consumer expectations, payer pressures, and new market disruptors are reshaping infusion strategy—requiring health systems to rethink how and where care is delivered across hospital outpatient, AIS, and home infusion settings. The guests discuss why pharmacy is uniquely positioned to lead this transformation and how connecting infusion services to enterprise strategy can drive improved access, financial sustainability, and better patient and provider experiences. They outline critical success components—including footprint design, payer contracting, revenue cycle alignment, analytics, and patient experience—and offer insights on partnership models and return-on-investment expectations. Whether you're a CPO, CSO, CFO, or health system strategist, this episode provides a practical and forward-looking view of the infusion landscape and how to compete in a rapidly evolving market.

In this episode, we welcome Tim Gagnon (VP of Analytics and Data Science) and Mark Albrecht (VP of AI and Enterprise Strategy) from C.H. Robinson to discuss how AI is transforming the freight industry. We explore the evolution of AI—from traditional methods like machine learning and robotic process automation, to generative AI, and now Agentic AI, which can plan, use tools, learn from past mistakes, and act like a true assistant.C.H. Robinson's unique approach, “Lean AI,” aligns operational discipline with AI priorities, focusing on high-leverage initiatives while keeping customers and carriers at the center. They also limit AI agency in critical areas like order building to maintain reliability and low failure rates.This episode is a deep dive into how AI is fundamentally rewiring logistics and a must-listen for anyone interested in the state-of-the-practice AI in freight transportation. Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

Recorded live at the SaaS Summit in Amsterdam, this episode of the Grow Your B2B SaaS Podcast dives into a focused conversation with Mark Appel, Chief Marketing Officer at Sendcloud. As one of Europe's fastest-growing B2B SaaS platforms, Sendcloud operates across eight European markets, generating close to 60 million in annual recurring revenue with a team of about 450. In this discussion, Mark reveals how Sendcloud approaches international scaling, builds cross-functional go-to-market alignment, identifies and prioritizes compounding growth loops, and integrates AI agents across marketing and GTM operations. He also reflects on what he would do differently if he could rebuild a SaaS go-to-market motion from scratch, what early-stage founders should focus on to reach their first 10K MRR, and how to evolve from feature-led messaging to a brand-led narrative on the path to 10 million ARR.Key Timecodes(00:00) – Intro: Scaling B2B SaaS, Growth Loops & AI GTM 2026(01:10) – Guest Intro: Mark Appel, CMO of Sendcloud(01:39) – Company Snapshot: €60M ARR, 450 Employees, 8 Markets(02:20) – 2026 Focus: International SaaS Scaling Strategy(02:36) – Cross-Functional GTM: Marketing, Sales & CS Alignment(03:26) – GTM Motion: Hybrid PLG + SLG in B2B SaaS(03:39) – Finding Growth Loops Across 8 Countries(04:34) – Working Growth Loops: Demand to Revenue Flywheel(05:15) – Platform Network Effects: Merchants, Carriers & Partners(06:13) – Built-in Virality: Tracking Emails as Growth Channel(06:51) – Ad Break: Reditus Affiliate & Referral Growth(07:35) – AI for GTM 2026: AI SDRs & Marketing Agents(08:50) – AI Implementation: Challenges & Early Adoption(09:55) – Biggest GTM Shift: Retention, Expansion & Automation(10:22) – PLG in Product: Driving Adoption via In-App Prompts(11:40) – Rebuilding GTM: Cross-Functional Pods by Segment(12:41) – Segmentation: Startup to Enterprise Strategy(13:21) – Future Growth Loops: Consumer Visibility for SaaS(14:41) – 0 to 10K MRR: In-Market Demand & Search Campaigns(15:34) – 10K MRR to €10M ARR: Brand-Led SaaS Growth(16:03) – Connect with Mark Appel: LinkedIn & Email(16:18) – Outro & CTA: Subscribe, Sponsor & Learn via Reditus

Samsung's Galaxy Z Fold7 is a "no-compromise" foldable tablet-phone, and the ultimate productivity device, giving the category the best chance to be mainstream.  In this episode, I talk to Tyler Gipson, newly minted Head of Mobile B2B Sales at Samsung America, about the company's B2B/Enterprise strategy, how he plans to translate Samsung's consumer brand equity into B2B leadership, role of foldables, especially Z Fold7, and services such as Galaxy AI, Knox and Dex in enterprises, as well as plans to address the hefty price-tag of Z Fold7, which is the only remaining hurdle for the device.  Also, don't forget to check out: Galaxy Z Fold7 review — A ‘no-compromise' foldable tablet-phone- https://bit.ly/3Ulxxq0 Tantra's Notes Blog - Recapping and Analyzing Galaxy Unpacked- https://bit.ly/44L8RgD

Today's guest is Itumeleng Masunyane, Senior Vice President of Internal Audit at Amicorp Group. Amicorp provides corporate management, financial markets, and fund administration services with a strong presence in emerging markets. Itumeleng joins Emerj Editorial Director Matthew DeMello on the show to discuss the expanding role of AI in internal audit — moving beyond compliance into broader strategic influence across the enterprise. She shares how AI is enabling real-time risk monitoring, automating routine audit tasks, and helping internal audit teams generate timely insights for business leaders. Their conversation also explores how audit functions can reposition themselves as key players in digital transformation efforts and what foundational shifts in data infrastructure and team culture are needed to support that evolution. For audit and risk leaders, Itumeleng offers a grounded perspective on where AI is already making a measurable impact — and why human judgment remains essential for interpreting results, advising stakeholders, and driving long-term value. The views expressed by Itumeleng on today's program do not reflect that of Amicorp or its leadership. This episode is sponsored by MindBridge. Learn how brands work with Emerj and other Emerj Media options at emerj.com/ad1. Want to share your AI adoption story with executive peers? Click emerj.com/expert2 for more information and to be a potential future guest on the ‘AI in Business' podcast!

In this illuminating episode of the AI Edge Podcast for Enterprise Marketers, hosts Yadin Porter de Leon, Jessica Hreha, and Michelle Moore sit down with Mike Kaput, Chief Content Officer at Marketing AI Institute and co-author of Marketing Artificial Intelligence: AI, Marketing and the Future of Business.Forget the endless quest for "the right AI tools." Mike challenges this common question, guiding listeners towards a more strategic approach to AI adoption in marketing. Discover how enterprise companies can shift their behavior, focusing on strategic intent rather than just tool acquisition.The conversation delves into the core changes needed within marketing teams to effectively integrate AI, exploring practical AI tools that marketers can leverage today for enhanced content creation, personalization, and customer engagement. Mike shares insights on often-overlooked AI capabilities and discusses the evolving roles of marketers and marketing leaders in an AI-driven enterprise, highlighting essential skills for success. Follow Mike on LinkedIn: https://www.linkedin.com/in/mikekaput/Marketing AI Council: https://www.marketingaiinstitute.com/ Reach out to us on LinkedInYadin Porter de Leon: https://www.linkedin.com/in/porterdeleon/Suzanne Ambiel: https://www.linkedin.com/in/suzanne-ambiel-a77807/Jessica Hreha: https://www.linkedin.com/in/jessicahreha/Michelle Moore: https://www.linkedin.com/in/michelle-moore-sfbay/Maila Ruggiero: https://www.linkedin.com/in/m-ai-la-ruggiero-b5132817a/Contact the show yadin@techvillagemedia.comLearn more about the VMware Marketing AI Council and the global marketing generative AI success. https://enter.amcpros.com/marcom/entry/vmware-marketing-ai-council-innovates-and-empowers/

Many organisations claim to be transforming — but are merely optimising. In this episode, we expose the critical difference between refining existing systems and redefining them entirely. Discover why confusing efficiency with innovation can stall your future relevance, and how true transformation requires more than upgrades. Learn how to evaluate your initiatives, avoid legacy traps, and lead with forward-looking clarity. If you're a leader navigating digital disruption, AI, or business model reinvention — this episode will help you move from momentum to meaningful change. 

Why do some transformations fail while others create lasting value? In this episode, we explore the often-overlooked power of Programme Management in driving strategic success. Discover the ten essential components that align projects, control risk, and ensure enterprise-wide impact. Rob Llewellyn shares hard-won insights from years of consulting with global organisations. If you're a business leader or transformation professional looking to deliver results—not just activity—this episode is for you. Learn how to orchestrate your transformation like a symphony. 

 Think your organisation is AI-ready? Think again. In this episode, we expose the hidden friction behind stalled AI initiatives and reveal why most businesses mistake activity for readiness. Learn how to assess your true AI maturity, align leadership, build an execution-ready culture, and create a sustainable AI roadmap. Packed with real-world examples and practical frameworks, this episode is essential for leaders serious about AI transformation. Tune in now to move beyond ambition — and into scalable impact. 

Why do technical experts often make poor change leaders? Roger Guerrero, Head of Enterprise Strategy Execution at Merck, challenges how organizations select and develop leaders in transformation environments. Drawing from his experience overseeing Merck's corporate strategy implementation, Roger explains why change leadership shouldn't be confined to specialized teams but embedded as a core expectation for all managers. He argues that companies over-index on technical expertise while undervaluing the ability to inspire and lead through change—creating what he calls a "silent killer" in organizations. Whether you're struggling with resistant middle managers or disconnected executives, Roger offers practical strategies for identifying and developing genuine change leadership beyond technical competence.----Connect with:⁠⁠⁠⁠⁠⁠⁠⁠Nellie Wartoft⁠⁠⁠⁠⁠⁠⁠⁠CEO of ⁠⁠⁠⁠⁠⁠⁠⁠Tigerhall⁠⁠⁠⁠⁠⁠⁠⁠Chair of the ⁠⁠⁠⁠⁠⁠⁠⁠Executive Council for Leading Change (ECLC)⁠⁠⁠⁠⁠⁠⁠⁠nellie@tigerhall.com ----00.00 - Introduction 01:30 - Why change management shouldn't be limited to specialized teams03:45 - How technical industries often select leaders for technical expertise, not leadership ability05:20 - Why change leadership competencies should be core criteria in promotions07:10 - The problem with the "individual contributor to leader" career path09:15 - Creating dual career tracks for technical experts vs. leadership roles11:30 - How to identify people with natural change leadership abilities14:45 - Addressing the "this isn't my job" mindset in middle managers16:20 - Red flags that indicate poor change leadership potential19:40 - The evolving profile of effective senior leaders—from engineers to MBAs to motivators22:15 - Strategies for working around resistant leaders you can't replace24:30 - Handling resistance at the C-suite level27:15 - The importance of communication style in successful change initiatives29:35 - Why transparency and empathy are critical for change leadership----Breathe by RYGO | https://soundcloud.com/francesco-rigolonEverything You Need Is By Your Side by Vlad Gluschenko |Music promoted by https://www.free-stock-music.comCreative Commons / Attribution 3.0 Unported License (CC BY 3.0)https://creativecommons.org/licenses/by/3.0/deed.en_US

 Cultural change in complex enterprises is no small feat. This episode shares practical strategies to assess, align, and shift organisational culture at scale. Learn how to lead with clarity, build leadership alignment, and overcome resistance in real-world transformation scenarios. Ideal for managers, consultants, and transformation leaders ready to drive lasting change. Tune in now!

Struggling to turn digital ambition into real-world value? In this episode, we reveal a 10-step strategic framework to help corporate leaders, managers, and consultants master enterprise-scale digital transformation. From assessing digital capabilities to mapping transformation roadmaps and building compelling business cases, you'll learn how to lead with clarity and confidence. Gain practical insights and tools rooted in the Digital Capability Framework (DCF) and BTM² methodology. 

Episode 48 | Enterprise Innovation Meets AI PowerThe Big Themes:Workday's Strengths: Workday is carving a strong niche in HR and financial data management, two areas ripe for innovation through AI. The company has identified talent management, recruiting, and onboarding as key areas where AI can drive efficiency and improve decision-making. This emphasis on HR tech makes Workday attractive to organizations looking to modernize their HR processes.Adoption Challenges: One of the biggest challenges in 2025 for AI in the enterprise software space will be customer adoption. Whether it's overcoming resistance to change, integrating new systems with legacy platforms, or ensuring employees have the necessary skills to use AI effectively, the road to widespread AI adoption can be bumpy. Vendors must provide practical, easy-to-understand use cases that demonstrate AI's value.Oracle's Complex Implementations: Oracle's enterprise solutions are often criticized for their complexity, particularly when it comes to implementation. The flexibility that Oracle provides means customers can tailor solutions to fit their specific needs, but this level of customization often requires substantial technical expertise and time. Oracle's challenge will be to find a balance between maintaining this flexibility and simplifying the implementation process.The Big Quote: “AI has to be able to cross multiple parts in multiple applications to synthesize all that information together. AI makes it easier for these systems to have integration, so to speak, as long as the provisioning is all within the same suite of products . . . For customers, having everything under the SAP umbrella or the Oracle umbrella or the Workday umbrella across multiple lines of business is, in the age of AI, going to be really helpful, because then your agents are able to be that much more effective."

There's no question – AI is top of mind for businesses and governments alike and the focus is shifting from infrastructure to implementation & value derivation. Patrick Moorhead and Daniel Newman were joined by Hewlett Packard Enterprise's President & CEO, Antonio Neri, last week in Davos. In their conversation, Neri emphasizes HPE's commitment to making technology equitable and sustainable, their strategic positioning in AI, and the role of hybrid cloud in AI applications. Tune in as they cover

Gamification is a powerful tool for driving digital transformation by engaging employees, fostering teamwork, and providing clear metrics for success. By understanding your audience, designing engaging experiences, and aligning gamification initiatives with broader business objectives, you can accelerate the adoption of new technologies.Hear from Tom Godden, Director of Enterprise Strategy at AWS.

In this episode of Elevate Care, host Kerry Perez speaks with Leora Westbrook about the importance of retention strategies in the healthcare workforce. They discuss the challenges faced by healthcare organizations in retaining talent, the evolving needs of a multi-generational workforce, and effective strategies to reduce attrition. Leora shares insights from clinician surveys and highlights the significance of data-driven decisions in developing tailored retention strategies. The conversation emphasizes the need for continuous evolution in workforce management practices to ensure long-term sustainability and success.Learn more about the show: https://www.amnhealthcare.com/podcastselevate-care-podcast/ Chapters00:00 Introduction to Retention Strategies01:51 Understanding Workforce Dynamics and Retention Challenges05:12 Effective Retention Strategies and Success Stories07:10 Key Takeaways and Future Considerations About LeoraAs President of Workforce Strategy & Optimization (WSO) at AMN Healthcare, Leora leads the WSO team in strategy, technology, analytics solutions, and consulting. She has over 15 years of experience in healthcare services, business development, and program management. She holds an MBA from Nova Southeastern University and a Bachelor of Science in Biomedical Engineering from the University of Miami.Connect with Leora: https://www.linkedin.com/in/leorawestbrook/About KerryKerry Perez leads the design and development of enterprise strategy in addition to overseeing Marketing, Corporate Communications, and Creative Services.Ms. Perez joined AMN Healthcare in 2007 and has held various roles during her tenure, including recruitment, marketing, innovation, strategy, and M&A. She most recently served as the company's Vice President of Enterprise Strategy. She also stood up AMN Healthcare's Diligence and Integration Management Office, which led the strategic and functional integration of new acquisitions to drive synergy. She was named among Staffing Industry Analyst's Top 40 Under 40 in 2021, and she hosts the AMN Healthcare podcast, Elevate Care.Ms. Perez maintains the guiding principles of being customer obsessed, thinking big and delivering results. She has a passion for mentoring emerging leaders and building effective teams.Ms. Perez holds a Bachelor of Arts degree in Business Economics and a Bachelor of Arts degree in Communication from the University of California at Santa Barbara. For more than four years, she has served on the board of Dallas-based nonprofit, CitySquare, which focuses on fighting the causes and effects of poverty. Connect with Kerry: https://www.linkedin.com/in/kerrycperez/ About The Show: Elevate Care delves into the latest trends, thinking, and best practices shaping the landscape of healthcare. From total talent management to solutions and strategies to expand the reach of care, we discuss methods to enable high quality, flexible workforce and care delivery. We will discuss the latest advancements in technology, the impact of emerging models and settings, physical and virtual, and address strategies to identify and obtain an optimal workforce mix. Tune in to gain valuable insights from thought leaders focused on improving healthcare quality, workforce well-being, and patient outcomes. Find Us On:Website – https://www.amnhealthcare.com/podcast/elevate-care-podcast/YouTube – https://www.youtube.com/@ElevateCarePodcastSpotify – https://open.spotify.com/show/5R2oWLZXYfjtPGW7o5KpuoApple – https://podcasts.apple.com/us/podcast/elevate-care/id1710406359Instagram – https://www.instagram.com/amnhealthcare/LinkedIn – https://www.linkedin.com/company/amn-healthcare/X – https://twitter.com/amnhealthcare/Facebook – https://www.facebook.com/amnhealthcare/ Powered by AMN Healthcare

In this special live audience episode of Elevate Care, Kerry Perez is joined by Meredith LaPointe and Pat McCall to tackle the pressing workforce challenges in healthcare. Recorded live at the Rethink Client Summit in October 2024, this discussion explores how technology can create a seamless experience for both healthcare providers and patients. They also dive into the concept of vendor neutrality in staffing solutions and examine workforce trends shaping the future of healthcare. Learn more about the show: https://www.amnhealthcare.com/campaign/elevate-care-podcast/ Chapters 00:00 Introduction to Workforce Challenges in Healthcare 02:25 Understanding a Balanced Workforce 04:42 Key Enablers for Workforce Balance 06:39 Technology's Role in Workforce Management 09:28 Vendor Neutrality in Staffing Solutions 12:15 Trends in Healthcare Workforce Management 15:01 Future of Workforce Solutions in Healthcare About Meredith Meredith Lapointe is the Chief Business Officer for AMN Healthcare and is responsible for the organization's corporate growth strategy, enterprise client management including MSP accounts, marketing, communications, clinical support, and workforce analytics business. Previously, Ms. Lapointe worked as a Partner at McKinsey & Company, where she served healthcare companies for nearly two decades – ranging from national and regional health systems, academic medical centers, integrated delivery networks, healthcare service organizations, and smaller provider networks – in transforming capabilities and operational performance. She helped organizations create dynamic, high performing workforces to meet the needs of patients and healthcare systems. Ms. Lapointe holds a Bachelor of Arts in Engineering and Studio Art from Dartmouth College, a Bachelor of Engineering in Biomedical Engineering from Thayer School of Engineering at Dartmouth, and an MBA from the Tuck School of Business. Ms. Lapointe is passionate about STEAM education and has served on the board of a children's theater organization. She enjoys volunteering at her county's food bank and in the local school district. About Patrick Patrick McCall is the Chief Growth Officer of AMN Healthcare and is responsible for leading enterprise sales and implementation functions, ensuring alignment across the business. Mr. McCall is a seasoned executive with over 25 years of experience in sales and operations and has held senior executive roles in several Fortune 500 organizations. He has a proven track record in growth acceleration and has been recognized by Staffing Industry Analysts (SIA) as one of the industry's most influential leaders. Mr. McCall most recently served as Chief Revenue Officer at People2.0, where he utilized his extensive experience leading sales organizations on an international level. Before his time with People2.0, Mr. McCall worked as Global Chief Sales Officer at Randstad, a leading global talent organization and valued strategic partner to AMN Healthcare. Mr. McCall holds a Bachelor of Science in Economics from North Carolina State University, and he fundraises for the American Cancer Society and the Alzheimer's Association through cycling events. About Kerry Kerry Perez leads the design and development of enterprise strategy in addition to overseeing Marketing, Corporate Communications, and Creative Services. Ms. Perez joined AMN Healthcare in 2007 and has held various roles during her tenure, including recruitment, marketing, innovation, strategy, and M&A. She most recently served as the company's Vice President of Enterprise Strategy. She also stood up AMN Healthcare's Diligence and Integration Management Office, which led the strategic and functional integration of new acquisitions to drive synergy. She was named among Staffing Industry Analyst's Top 40 Under 40 in 2021, and she hosts the AMN Healthcare podcast, Elevate Care. Ms. Perez maintains the guiding principles of being customer obsessed, thinking big and delivering results. She has a passion for mentoring emerging leaders and building effective teams. Ms. Perez holds a Bachelor of Arts degree in Business Economics and a Bachelor of Arts degree in Communication from the University of California at Santa Barbara. For more than four years, she has served on the board of Dallas-based nonprofit, CitySquare, which focuses on fighting the causes and effects of poverty.  Connect with Kerry: https://www.linkedin.com/in/kerrycperez/ FIND US ONWebsite – https://www.amnhealthcare.com/podcast/elevate-care-podcast/YouTube – https://www.youtube.com/@ElevateCarePodcastSpotify – https://open.spotify.com/show/5R2oWLZXYfjtPGW7o5KpuoApple – https://podcasts.apple.com/us/podcast/elevate-care/id1710406359Instagram – https://www.instagram.com/amnhealthcare/LinkedIn – https://www.linkedin.com/company/amn-healthcare/X – https://twitter.com/amnhealthcare/Facebook – https://www.facebook.com/amnhealthcare/ Powered by AMN Healthcare

EPISODE DESCRIPTIONJ.R. Sloan, Chief Information Officer for the State of Arizona; Ryan Murray, Deputy Director of Homeland Security and Chief Information Security Officer for the State of Arizona; and Doug Lange, Vice President of IT Strategy at Choice Hotels, share their unique perspectives on transitioning between public and private sectors.These seasoned leaders offer invaluable insights into enterprise-level thinking, cybersecurity strategy, and organizational transformation, while exploring how emerging technologies like AI are reshaping both government services and private industry.In this episode, you'll learn: How to effectively align IT strategy across large, complex organizations with multiple stakeholdersStrategies for building trust and driving innovation in both public and private sectorsApproaches to evaluating and implementing emerging technologies like AI at enterprise scaleThe evolution of CIO, CISO, and Strategy roles in modern organizationsBest practices for cross-functional collaboration and relationship buildingTIMESTAMPS(00:00) Introductions(01:29) Enterprise Strategy at Choice Hotels(03:46) Managing 130 Agencies in Arizona's Federated Model(05:30) Aligning State and Local Government Cybersecurity(06:53) Business Alignment and Strategy in Public Companies(09:19) Building Trust and Relationships Across Organizations(11:03) AI and Emerging Technologies Discussion(14:26) Choice Hotels' AI Task Force and Implementation Strategy(19:44) Evolution of CIO Role and Customer-Centric Approach(22:26) Future of CISO Role and Security Strategy(24:23) Strategy Role Evolution and Leadership Changes(26:04) Book Recommendations and Leadership InsightsWhenever you're ready, there are 3 ways you can connect with TechTables:1. The TechTables Newsletter: Stay Informed with Top Leaders! Join our thriving community of senior technology leaders by subscribing to the TechTables Newsletter. Gain early access to the latest episodes, industry insights, and exclusive event updates.2. The Collaboratory: The Exclusive Peer Network for Senior Technology Leaders in Public Sector, nationwide. The Collaboratory is a 100% Public Sector, Vendor-Free Private Community where you can connect, share strategies, and drive innovation alongside peers through monthly virtual meetings and our annual national event.3. Live Events: Join us at TechTables live events—whether hosted by us or in partnership with industry leaders—where we bring together senior technology leaders. Experience exclusive networking, collaborative sessions, and inspiring discussions that spotlight and elevate public sector leadership.CONNECT

In this episode of Elevate Care, Dr. Danielle McCamey  discusses the critical role of mentorship in nursing, particularly for nurses of color. She emphasizes the importance of having multiple mentors, each serving different roles in one's career. Dr. McCamey also highlights the mission of DNPs of Color, an organization she founded to support nurses of color through networking, mentorship, and advocacy. The conversation explores strategies for finding mentors, being a good mentee, and creating inclusive environments in nursing.Learn more about the show: https://www.amnhealthcare.com/campaign/elevate-care-podcast/https://www.dnpsofcolor.org/TIMESTAMPS00:00 The Importance of Mentorship in Nursing06:08 Diversity in Nursing and Mentorship09:45 DNPs of Color: Mission and Impact12:58 Finding and Being a Good Mentee18:38 Creating Inclusive Environments in Nursing20:26 Empowering Nurses as LeadersABOUT DR. MCCAMEYDanielle K. McCamey, DNP, CRNP, ACNP-BC, FCCP, is a seasoned critical care clinician and visionary leader committed to advancing inclusion and belonging in nursing. As the founder of DNPs of Color, she established a global platform that empowers nurses of color through networking, mentorship, and advocacy. Her work through DNPs of Color has increased diverse representation in doctoral nursing practice, catalyzing a transformative shift within the profession. McCamey's leadership extends beyond DNPs of Color. As the co-creator of the Doctoral Nurses Collaborative, she united DNP- and PhD-prepared nurses across her healthcare system, providing invaluable mentorship, promoting evidence-based practice, and amplifying nursing scholarship. She is the assistant dean for strategic partnerships at Johns Hopkins School of Nursing, where she leads initiatives to cultivate and fortify relationships with healthcare organizations, educational institutions, and community partners. Her commitment to excellence extends beyond nursing. As a fellow of the American College of Chest Physicians, she earned numerous accolades and was honored as a Distinguished CHEST Educator for her exceptional contributions to education and critical care. Her influence reaches beyond her professional achievements. She is a highly sought-after speaker and mentor, renowned for her inspirational and motivational insights. McCamey's transformative leadership and pioneering spirit continue to advance the nursing professionConnect with Dr. McCamey https://www.linkedin.com/in/mccamey/ABOUT KERRYKerry Perez leads the design and development of enterprise strategy in addition to overseeing Marketing, Corporate Communications, and Creative Services.Ms. Perez joined AMN Healthcare in 2007 and has held various roles during her tenure, including recruitment, marketing, innovation, strategy, and M&A. She most recently served as the company's Vice President of Enterprise Strategy. She also stood up AMN Healthcare's Diligence and Integration Management Office, which led the strategic and functional integration of new acquisitions to drive synergy. She was named among Staffing Industry Analyst's Top 40 Under 40 in 2021, and she hosts the AMN Healthcare podcast, Elevate Care.Ms. Perez maintains the guiding principles of being customer obsessed, thinking big and delivering results. She has a passion for mentoring emerging leaders and building effective teams.Ms. Perez holds a Bachelor of Arts degree in Business Economics and a Bachelor of Arts degree in Communication from the University of California at Santa Barbara. For more than four years, she has served on the board of Dallas-based nonprofit, CitySquare, which focuses on fighting the causes and effects of poverty. Connect with Kerry: https://www.linkedin.com/in/kerrycperez/ FIND US ONWebsite – https://www.amnhealthcare.com/podcast/elevate-care-podcast/YouTube – https://www.youtube.com/@ElevateCarePodcastSpotify – https://open.spotify.com/show/5R2oWLZXYfjtPGW7o5KpuoApple – https://podcasts.apple.com/us/podcast/elevate-care/id1710406359Instagram – https://www.instagram.com/amnhealthcare/LinkedIn – https://www.linkedin.com/company/amn-healthcare/X – https://twitter.com/amnhealthcare/Facebook – https://www.facebook.com/amnhealthcare/ Powered by AMN Healthcare

In this episode, Stephen Hsu, Chief Product Officer at Calendly, shares his insights on navigating the AI landscape and transforming Calendly into a comprehensive meeting lifecycle platform. He discusses the challenges of evolving from a simple scheduling tool to a robust solution that meets diverse customer needs and the importance of maintaining a customer-centric approach in a competitive market.Stephen elaborates on his strategic vision for integrating AI across various functions within Calendly, emphasizing the need for a modular product design that can adapt to emerging technologies. He also highlights key trends in the AI space, such as enhancing user experiences and fostering deeper integrations with existing tools.What you'll learn:- Stephen's journey to becoming CPO at Calendly and his vision for the company's growth.- Strategies for transitioning from a basic scheduling feature to a comprehensive product suite.- The significance of understanding customer needs in product development.- Insights into the competitive landscape of AI and scheduling solutions.Key Takeaways

“The value of the enterprise strategy room is to bring forward the information that the enterprise leaders need to do their jobs, enable others to be successful, and support the things that most need support at that moment.” Tune in as Adam talks to Rebecca Davis, Methodologist for the Framework Team, and Saahil Panikar, SPCT and CIO at Atlas Revolutions, about the concept of an enterprise strategy room—a tool designed to help leaders reconnect portfolio performance data to the overall enterprise strategy. The discussion dives into what benefits the enterprise strategy room aims to achieve and why it's the right forum to make informed decisions to drive the business forward, the growing need to focus less on transformation and more on achieving the benefits of having transformed, and pitfalls to avoid. Like what you hear? Connect with Rebecca and Saahil on LinkedIn. Read the Enabling Strategic Alignment with an Enterprise Strategy Room article. Explore SAFe courses here.

CHAPTERS00:00 The Rise of Locum Tenens in Healthcare03:11 Flexibility and Work-Life Balance for Physicians05:55 Addressing Burnout and Job Satisfaction09:08 Early Adoption of Locum Tenens by New Graduates12:00 Technology's Role in Enhancing Locum Tenens14:48 The Future of Healthcare StaffingABOUT JEFF Jeff Decker serves as Division President for our Physician and Leadership Solutions and is responsible for the leadership of AMN Healthcare's leadership and physician solutions businesses. Mr. Decker has been with AMN Healthcare for more than 20 years, most recently leading locum tenens, and brings a successful background in recruitment, operations management, marketing and brand development. Prior to joining the company, he was the President of Resources On Call, building the company from a regional resource to a national market segment leader. He has more than 25 years of experience in the healthcare industry, beginning with the branding of Humana while with McCann Erickson, the world's largest and most globally experienced advertising network. Mr. Decker holds a Bachelor's degree from Miami University in Oxford, Ohio, and is engaged in volunteering and informal advisories for non-profits in his community.  ABOUT KERRY Kerry Perez leads the design and development of enterprise strategy in addition to overseeing Marketing, Corporate Communications, and Creative Services. Ms. Perez joined AMN Healthcare in 2007 and has held various roles during her tenure, including recruitment, marketing, innovation, strategy, and M&A. She most recently served as the company's Vice President of Enterprise Strategy. She also stood up AMN Healthcare's Diligence and Integration Management Office, which led the strategic and functional integration of new acquisitions to drive synergy. She was named among Staffing Industry Analyst's Top 40 Under 40 in 2021, and she hosts the AMN Healthcare podcast, Elevate Care. Ms. Perez maintains the guiding principles of being customer obsessed, thinking big and delivering results. She has a passion for mentoring emerging leaders and building effective teams. Ms. Perez holds a Bachelor of Arts degree in Business Economics and a Bachelor of Arts degree in Communication from the University of California at Santa Barbara. For more than four years, she has served on the board of Dallas-based nonprofit, CitySquare, which focuses on fighting the causes and effects of poverty.   Connect with Kerry: https://www.linkedin.com/in/kerrycperez/   FIND US ONWebsite – https://www.amnhealthcare.com/podcast/elevate-care-podcast/YouTube – https://www.youtube.com/@ElevateCarePodcastSpotify – https://open.spotify.com/show/5R2oWLZXYfjtPGW7o5KpuoApple – https://podcasts.apple.com/us/podcast/elevate-care/id1710406359Instagram – https://www.instagram.com/amnhealthcare/LinkedIn – https://www.linkedin.com/company/amn-healthcare/X – https://twitter.com/amnhealthcare/Facebook – https://www.facebook.com/amnhealthcare/ Powered by AMN Healthcare

In this episode of "Do This, Not That," host Jay Schwedelson welcomes Michelle Fitzpatrick, VP of Enterprise Strategy and Services at Marigold, to discuss their new research report on relationship marketing. They dive into the interconnection of trust, loyalty, personalization, and omnichannel experiences in driving brand success.=================================================================Best Moments:(00:53) Introduction to Marigold's new research report on relationship marketing(03:42) How trust, loyalty, personalization, and omnichannel experiences drive brand success(05:09) Lessons brands can learn from top performers in customer retention and engagement(09:02) Examples of companies excelling in personalization and omnichannel experiences(13:59) Financial services leading in relationship marketing(18:36) Why email remains the top-performing marketing channel=================================================================Guest Bio:Michelle Fitzpatrick is the Vice President of Enterprise Strategy and Services at Marigold, a relationship marketing company serving over 40,000 customers worldwide. With extensive experience in data-driven marketing, Michelle provides valuable insights on consumer behavior, brand loyalty, and personalization strategies.=================================================================MASSIVE thank you to our Sponsor, Marigold!!Marigold is a relationship marketing platform designed to help you acquire new customers and turn them into superfans with their best-in-class loyalty solutions. Don't take my word for it though, American Airlines, Honeybaked Ham, Title Boxing, and Notre Dame University are also customers!Regardless of your size, check out Marigold today to get the solution you need to grow your business!Check out this free content from marigold that Jay has loved digesting, 5 Steps For Selecting The Right Email Marketing Platform.

TIMESTAMPS 00:00 Introduction to Workforce Strategy Optimization02:52 Understanding Key Performance Indicators05:45 The Importance of Predictive Analytics09:05 Success Stories and Clinician Satisfaction   ABOUT LEORAAs President of Workforce Strategy & Optimization (WSO) at AMN Healthcare, Leora leads the WSO team in strategy, technology, analytics solutions, and consulting. She has over 15 years of experience in healthcare services, business development, and program management. She holds an MBA from Nova Southeastern University and a Bachelor of Science in Biomedical Engineering from the University of Miami.Connect with Leora: https://www.linkedin.com/in/leorawestbrook/ABOUT KERRYKerry Perez leads the design and development of enterprise strategy in addition to overseeing Marketing, Corporate Communications, and Creative Services.Ms. Perez joined AMN Healthcare in 2007 and has held various roles during her tenure, including recruitment, marketing, innovation, strategy, and M&A. She most recently served as the company's Vice President of Enterprise Strategy. She also stood up AMN Healthcare's Diligence and Integration Management Office, which led the strategic and functional integration of new acquisitions to drive synergy. She was named among Staffing Industry Analyst's Top 40 Under 40 in 2021, and she hosts the AMN Healthcare podcast, Elevate Care.Ms. Perez maintains the guiding principles of being customer-obsessed, thinking big, and delivering results. She has a passion for mentoring emerging leaders and building effective teams.Ms. Perez holds a Bachelor of Arts degree in Business Economics and a Bachelor of Arts degree in Communication from the University of California at Santa Barbara. For more than four years, she has served on the board of Dallas-based nonprofit, CitySquare, which focuses on fighting the causes and effects of poverty. Connect with Kerry: https://www.linkedin.com/in/kerrycperez/ ABOUT THE SHOWElevate Care delves into the latest trends, thinking, and best practices shaping the landscape of healthcare. From total talent management to solutions and strategies to expand the reach of care, we discuss methods to enable high-quality, flexible workforce and care delivery. We will discuss the latest advancements in technology, the impact of emerging models and settings, physical and virtual, and address strategies to identify and obtain an optimal workforce mix. Tune in to gain valuable insights from thought leaders focused on improving healthcare quality, workforce well-being, and patient outcomes.Learn more about the show: https://www.amnhealthcare.com/campaign/elevate-care-podcast/ FIND US ONWebsite – https://www.amnhealthcare.com/podcast/elevate-care-podcast/YouTube – https://www.youtube.com/@ElevateCarePodcastSpotify – https://open.spotify.com/show/5R2oWLZXYfjtPGW7o5KpuoApple – https://podcasts.apple.com/us/podcast/elevate-care/id1710406359Instagram – https://www.instagram.com/amnhealthcare/LinkedIn – https://www.linkedin.com/company/amn-healthcare/X – https://twitter.com/amnhealthcare/Facebook – https://www.facebook.com/amnhealthcare/ Powered by AMN Healthcare

A group of 14 global financial institutions have expressed their support for the call to triple nuclear energy capacity by 2050. Their message, during New York Climate Week, stated their recognition that global civil nuclear energy projects have an important role to play in the transition to a low-carbon economy and means they join 25 countries and more than 120 companies already signed up to that tripling goal.Jonathan Cobb, senior programme lead, climate, at World Nuclear Association, explains the significance of the pledge from the 14 institutions - Abu Dhabi Commercial Bank, Ares Management, Bank of America, Barclays, BNP Paribas, Brookfield, Citi, Credit Agricole CIB, Goldman Sachs, Guggenheim Securities LLC, Morgan Stanley, Rothschild & Co, Segra Capital Management, and Societe Generale.But how can that support be translated into firm investments? Well, in this finance-focused episode, we also hear what some of the senior decision-makers said at World Nuclear Symposium earlier in September, about the challenges for private finance in new nuclear, and their ideas for smoothing that path. Among those featuring are: Vicki Kalb, Global Head of ESG and Sustainability Research at UBSSeb Henbest, Group Head of Climate Transition at HSBCBill Lacivita, Partner at McKinsey & CompanyEd Cook, Global Head of Capital Markets at BlackRockCosmin Ghita, Chief Executive Officer at NuclearelectricaKim Lauritsen, Senior VP, Enterprise Strategy & Energy Markets at Ontario Power GenerationLászló Varró, VP, Strategy Insights & Scenarios at Shell InternationalKey links to find out more:World Nuclear NewsInternational banks express support for nuclear expansionNet Zero NuclearEmail newsletter:Sign up to the World Nuclear News daily or weekly news round-upsContact info:alex.hunt@world-nuclear.orgEpisode credit:  Presenter Alex Hunt. Co-produced and mixed by Pixelkisser Production 

TIMESTAMPS00:00 Meet Cathy01:21 Changes in Healthcare and Talent Acquisition04:04 Short-Term Strategies: Social Media Recruitment and In-Person Events06:54 Long-Term Strategies: Early Talent Development09:39 Attracting Candidates with Sustainability and Purpose12:02 Retaining Talent: Career Paths, Education Programs, and Flexibility13:51 Measuring Success: Metrics in Talent Acquisition and Retention20:12 The Future of Healthcare: Telehealth, Flexibility, and Change Management26:12 Closing Remarks and Promotions ABOUT CATHYCathy brings over 20 years of experience in the recruiting and staffing industry and holds an MBA in Human Resource Management from Texas Tech University, along with an undergraduate degree in Business Management. Her expertise spans training recruiters, developing innovative processes, and crafting new recruiting strategies. Cathy has been a featured speaker at numerous industry conferences, including the ITAA CEO Summit, ERE Expo, SHRM Regional meetings, and NACCB conferences, as well as local organizational events. She has also represented the staffing industry in Washington, DC, as a lobbyist for the Immigration Visa Quota bill.Cathy has achieved the highest distinction with Toastmasters International, earning the title of Distinguished Toastmaster. She holds several certifications, including Certified Internet Recruiter from AIRS, Senior Professional in Human Resources (SPHR) from HRCI/SHRM, Just Culture Expert, Green Belt in LEAN/Six Sigma, and Certified LinkedIn Recruiter.Connect with Cathy: https://www.linkedin.com/in/cathyhenesey/ABOUT KERRYKerry Perez leads the design and development of enterprise strategy in addition to overseeing Marketing, Corporate Communications, and Creative Services.Ms. Perez joined AMN Healthcare in 2007 and has held various roles during her tenure, including recruitment, marketing, innovation, strategy, and M&A. She most recently served as the company's Vice President of Enterprise Strategy. She also stood up AMN Healthcare's Diligence and Integration Management Office, which led the strategic and functional integration of new acquisitions to drive synergy. She was named among Staffing Industry Analyst's Top 40 Under 40 in 2001, and she hosts the AMN Healthcare podcast, Elevate Care.Ms. Perez maintains the guiding principles of being customer obsessed, thinking big and delivering results. She has a passion for mentoring emerging leaders and building effective teams.Ms. Perez holds a Bachelor of Arts degree in Business Economics and a Bachelor of Arts degree in Communication from the University of California at Santa Barbara. For more than four years, she has served on the board of Dallas-based nonprofit, CitySquare, which focuses on fighting the causes and effects of poverty.  ABOUT THE SHOWElevate Care delves into the latest trends, thinking, and best practices shaping the landscape of healthcare. From total talent management to solutions and strategies to expand the reach of care, we discuss methods to enable high quality, flexible workforce and care delivery. We will discuss the latest advancements in technology, the impact of emerging models and settings, physical and virtual, and address strategies to identify and obtain an optimal workforce mix. Tune in to gain valuable insights from thought leaders focused on improving healthcare quality, workforce well-being, and patient outcomes.Learn more about the show: https://www.amnhealthcare.com/campaign/elevate-care-podcast/ FIND US ONWebsite – https://www.amnhealthcare.com/podcast/elevate-care-podcast/YouTube – https://www.youtube.com/@ElevateCarePodcastSpotify – https://open.spotify.com/show/5R2oWLZXYfjtPGW7o5KpuoApple – https://podcasts.apple.com/us/podcast/elevate-care/id1710406359Instagram – https://www.instagram.com/amnhealthcare/LinkedIn – https://www.linkedin.com/company/amn-healthcare/X – https://twitter.com/amnhealthcare/Facebook – https://www.facebook.com/amnhealthcare/ Powered by AMN Healthcare

Chapters00:00 Switching Roles: Meet Kerry Perez03:24 Roles in Strategy, Marketing, and Recruitment06:11 Driving Business Growth through Understanding Customer Needs09:00 The Evolving Candidate and Client Experience in Healthcare12:48 Finding the Right Workforce Mix for Clients13:44 Making an Impact with the Marketing Team ABOUT KERRYKerry Perez leads the design and development of enterprise strategy in addition to overseeing Marketing, Corporate Communications, and Creative Services.Ms. Perez joined AMN Healthcare in 2007 and has held various roles during her tenure, including recruitment, marketing, innovation, strategy, and M&A. She most recently served as the company's Vice President of Enterprise Strategy. She also stood up AMN Healthcare's Diligence and Integration Management Office, which led the strategic and functional integration of new acquisitions to drive synergy. She was named among Staffing Industry Analyst's Top 40 Under 40 in 2001, and she hosts the AMN Healthcare podcast, Elevate Care.Ms. Perez maintains the guiding principles of being customer obsessed, thinking big and delivering results. She has a passion for mentoring emerging leaders and building effective teams.Ms. Perez holds a Bachelor of Arts degree in Business Economics and a Bachelor of Arts degree in Communication from the University of California at Santa Barbara. For more than four years, she has served on the board of Dallas-based nonprofit, CitySquare, which focuses on fighting the causes and effects of poverty. Learn more about Kerry: https://www.amnhealthcare.com/about/amn-leadership-team/executive-committee/kerry-perez/ ABOUT NISHANNishan Sivathasan serves as Division President, Technology and Workforce Solutions, and is responsible for AMN Healthcare's suite of technology products for workforce management and virtual care platforms that enable healthcare organizations to deliver sustainable and innovative ways for patient care.Prior to his current role, Mr. Sivathasan was Chief Strategy and Experience Officer at AMN Healthcare and had responsibility for business strategy and M&A. He joined AMN in 2019. Prior to joining AMN, Mr. Sivathasan was responsible for eCommerce strategy and business development at JCPenney. Previously, he spent time at a financial technology start-up and almost 10 years at Rackspace, a globally managed cloud computing company, in executive positions that spanned strategy, product development, and marketing. Mr. Sivathasan started his career at Accenture as a management consultant and holds a Bachelor of Arts degree in Business Administration from Austin CollegeLearn more about Nishan: https://www.amnhealthcare.com/about/amn-leadership-team/nishan-sivathasan/ ABOUT THE SHOWElevate Care delves into the latest trends, thinking, and best practices shaping the landscape of healthcare. From total talent management to solutions and strategies to expand the reach of care, we discuss methods to enable high quality, flexible workforce and care delivery. We will discuss the latest advancements in technology, the impact of emerging models and settings, physical and virtual, and address strategies to identify and obtain an optimal workforce mix. Tune in to gain valuable insights from thought leaders focused on improving healthcare quality, workforce well-being, and patient outcomes. Learn more about the show: https://www.amnhealthcare.com/campaign/elevate-care-podcast/ FIND US ONWebsite – https://www.amnhealthcare.com/podcast/elevate-care-podcast/YouTube – https://www.youtube.com/@ElevateCarePodcastSpotify – https://open.spotify.com/show/5R2oWLZXYfjtPGW7o5KpuoApple – https://podcasts.apple.com/us/podcast/elevate-care/id1710406359Instagram – https://www.instagram.com/amnhealthcare/LinkedIn – https://www.linkedin.com/company/amn-healthcare/X – https://twitter.com/amnhealthcare/Facebook – https://www.facebook.com/amnhealthcare/ Powered by AMN Healthcare

Chapters00:00 Recap of Part 100:28 The Challenges of Machine Translation in Healthcare03:47 The Importance of Qualified Interpreters and Translators04:16 Testing Bilingual Clinical Staff for Fluency in Clinical Terminology08:57 Barriers and Challenges in Implementing Language Access Policies13:42 Reviewing Clinical Algorithms for Bias in Patient Care21:06 The Potential of AI in Healthcare Decision-Making ABOUT CARLACarla is a visionary leader in the healthcare industry, known nationally for her pioneering work in medical interpreting, language access, and health disparities. As the System Director of Diversity Initiatives, Interpreter Services, and ADA/504 and Section 1557 Coordinator for Steward Health Care, she oversaw language access services for 42 hospitals and over 600 physician practices in 11 different states.Carla's impressive career spans over three decades, beginning as a registered nurse in 1988. She was one of twelve individuals who helped to draft the International Medical Interpreters Association (IMIA) Standards of Practice in 1995, a milestone achievement in the field of medical interpreting. Additionally, she was part of an advisory committee for the MA DPH that created the Best Practice Recommendations for hospital-based Interpreter Services in 2001.Carla's specialized proficiency in conducting mock surveys and gap analyses, with a keen emphasis on Joint Commission and DNV Standards, has consistently steered numerous hospitals towards successful accreditation. Her extensive experience in this domain not only ensures compliance but also enhances operational efficiency and patient care standards. Furthermore, Carla is a distinguished national presenter on topics such as disabilities, diversity, and language access, contributing significantly to the advancement of inclusive healthcare practices nationwide.In 2003, Carla founded the Forum of the Coordination of Interpreter Services (FOCIS) as a collaborative platform for hospital and clinic-based interpreter programs to share best practices and resources. Originally established as a Massachusetts-based group, FOCIS has since expanded to nationwide membership. She has served as President of FOCIS and President and Vice President of the National Council on Interpreting in Health Care (NCIHC). Carla is also a founding member of Interpreting SAFE-AI Taskforce-Stakeholders- “Advocating for fair and Ethical AI in Interpreting.”Carla's exceptional leadership has earned her numerous accolades, including the Healthcare Hero award from the Boston Business Journal in 2015. She continues to be a highly sought-after national consultant on language access, health disparities, disabilities, and regulatory requirements for hospitals.   ABOUT KERRYKerry Perez leads the design and development of enterprise strategy in addition to overseeing Marketing, Corporate Communications, and Creative Services.Ms. Perez joined AMN Healthcare in 2007 and has held various roles during her tenure, including recruitment, marketing, innovation, strategy, and M&A. She most recently served as the company's Vice President of Enterprise Strategy. She also stood up AMN Healthcare's Diligence and Integration Management Office, which led the strategic and functional integration of new acquisitions to drive synergy. She was named among Staffing Industry Analyst's Top 40 Under 40 in 2001, and she hosts the AMN Healthcare podcast, Elevate Care.Ms. Perez maintains the guiding principles of being customer obsessed, thinking big and delivering results. She has a passion for mentoring emerging leaders and building effective teams.Ms. Perez holds a Bachelor of Arts degree in Business Economics and a Bachelor of Arts degree in Communication from the University of California at Santa Barbara. For more than four years, she has served on the board of Dallas-based nonprofit, CitySquare, which focuses on fighting the causes and effects of poverty.  ABOUT THE SHOWElevate Care delves into the latest trends, thinking, and best practices shaping the landscape of healthcare. From total talent management to solutions and strategies to expand the reach of care, we discuss methods to enable high-quality, flexible workforce and care delivery. We will discuss the latest advancements in technology, the impact of emerging models and settings, physical and virtual, and address strategies to identify and obtain an optimal workforce mix. Tune in to gain valuable insights from thought leaders focused on improving healthcare quality, workforce well-being, and patient outcomes. Learn more about the show: https://www.amnhealthcare.com/campaign/elevate-care-podcast/ FIND US ONWebsite – https://www.amnhealthcare.com/podcast/elevate-care-podcast/YouTube – https://www.youtube.com/@ElevateCarePodcastSpotify – https://open.spotify.com/show/5R2oWLZXYfjtPGW7o5KpuoApple – https://podcasts.apple.com/us/podcast/elevate-care/id1710406359Instagram – https://www.instagram.com/amnhealthcare/LinkedIn – https://www.linkedin.com/company/amn-healthcare/X – https://twitter.com/amnhealthcare/Facebook – https://www.facebook.com/amnhealthcare/ Powered by AMN Healthcare

Description: Nick is joined by Tim Hill, the General Manager of Sustainability Solutions for Nucor Corporation. Nucor is the largest steel producer and recycler in North America. Plus, Nucor produces steel via a larger circular and electricity-powered process; their steel uses recycled scrap and is made in electric arc furnaces (EAF) instead of blast and basic oxygen furnaces (BF/BOF). This makes Nucor not just one of the largest steel producers in the world, but a leader in steel decarbonization. Whereas green steel is often something that's referred to as a future possibility, much greener steel is already available domestically today. In addition to these points, Nick and Tim discuss the following…:Misconceptions about ‘hard to abate': A necessary reframe for the fact that steel is often seen as a ‘hard to abate' sector, given that Nucor already offers steel that In comparison, emits only 0.77* tons of CO2 per ton of steel produced for Scopes 1-3. That's less than one third the GHG intensity of BF-BOF steelmaking (Worldsteel).Additional decarbonization: There are many areas where Nucor can achieve additional emissions reductions along their supply chain, including in sourcing renewable and cleaner power. This is an area where Nucor is leading the market with numerous technological partnerships. Global leadership: How can Nucor's expertise in greener steel manufacturing spread to the rest of the world? There's a lot of work to do to decarbonize steel; Nucor finds itself in a powerful leadership position, not just to export greener steel to markets globally, but to shape and influence how the entire world approaches decarbonization.… and much more!Timestamps:00:02:17 - Guest Introduction: Tim's Career at Nucor00:04:47 - Nucor's Enterprise Strategy and Decarbonization00:05:08 - Common Misconceptions About U.S. Steel Industry00:07:08 - Nucor's Leadership in Steel Recycling00:11:19 - U.S. vs. Global Steel Production Methods00:14:17 - Nucor's CO2 Emissions Compared to Global Averages00:17:06 - History of Nucor's Decarbonization Journey00:21:46 - Market Evolution and Customer Demand00:25:56 - Catalytic Demand for Clean Energy00:28:12 - Decarbonizing Remaining Emissions00:31:05 - Investments in Fusion and Hydrogen Technologies00:34:42 - Policy and Regulatory Frameworks00:38:39 - Opportunities for Nucor in Global Markets00:42:26 - Broader Climate and Energy TopicsLearn more about Nucor and their sustainability efforts here: https://nucor.com/sustainabilityIf you love listening to The Keep Cool Show, please leave me a 5-star review on Rate My Podcast: https://ratethispodcast.com/keepcoolThank you so much.Plus, stay up-to-date on all things Keep Cool here: https://keepcool.co/ and follow Nick on Twitter: https://twitter.com/nickvanosdol and LinkedIn: https://www.linkedin.com/in/nicholasvanosdol/

Many companies have found that a cloud center of excellence (CCOE) can accelerate their migrations to the cloud and broader digital transformations. These CCOEs take many forms, which is appropriate because each company has unique challenges to overcome. Nevertheless there are certain patterns and antipatterns for using a CCOE, and in this episode Enterprise Strategist Mark Schwartz will clarify the purpose of a CCOE, its composition and operation, and the impact you should expect from it. Hear more on these topics on the Enterprise Strategy blog: https://aws.amazon.com/blogs/enterprise-strategy/

TIMESTAMPS00:00 Meet Carla01:28 Understanding Language Access09:28 Overview of Section 155713:11 Requirements of Section 155717:57 Compliance Challenges and Accountability21:12 The Role of Qualified Interpreters23:30 Cultural Considerations in Language Access24:55 Where To Learn MoreABOUT CARLACarla is a visionary leader in the healthcare industry, known nationally for her pioneering work in medical interpreting, language access, and health disparities. As the System Director of Diversity Initiatives, Interpreter Services, and ADA/504 and Section 1557 Coordinator for Steward Health Care, she oversaw language access services for 42 hospitals and over 600 physician practices in 11 different states.Carla's impressive career spans over three decades, beginning as a registered nurse in 1988. She was one of twelve individuals who helped to draft the International Medical Interpreters Association (IMIA) Standards of Practice in 1995, a milestone achievement in the field of medical interpreting. Additionally, she was part of an advisory committee for the MA DPH that created the Best Practice Recommendations for hospital-based Interpreter Services in 2001.Carla's specialized proficiency in conducting mock surveys and gap analyses, with a keen emphasis on Joint Commission and DNV Standards, has consistently steered numerous hospitals towards successful accreditation. Her extensive experience in this domain not only ensures compliance but also enhances operational efficiency and patient care standards. Furthermore, Carla is a distinguished national presenter on topics such as disabilities, diversity, and language access, contributing significantly to the advancement of inclusive healthcare practices nationwide.In 2003, Carla founded the Forum of the Coordination of Interpreter Services (FOCIS) as a collaborative platform for hospital and clinic-based interpreter programs to share best practices and resources. Originally established as a Massachusetts-based group, FOCIS has since expanded to nationwide membership. She has served as President of FOCIS and President and Vice President of the National Council on Interpreting in Health Care (NCIHC). Carla is also a founding member of Interpreting SAFE-AI Taskforce-Stakeholders- “Advocating for fair and Ethical AI in Interpreting.”Carla's exceptional leadership has earned her numerous accolades, including the Healthcare Hero award from the Boston Business Journal in 2015. She continues to be a highly sought-after national consultant on language access, health disparities, disabilities, and regulatory requirements for hospitals.ABOUT KERRYKerry Perez leads the design and development of enterprise strategy in addition to overseeing Marketing, Corporate Communications, and Creative Services.Ms. Perez joined AMN Healthcare in 2007 and has held various roles during her tenure, including recruitment, marketing, innovation, strategy, and M&A. She most recently served as the company's Vice President of Enterprise Strategy. She also stood up AMN Healthcare's Diligence and Integration Management Office, which led the strategic and functional integration of new acquisitions to drive synergy. She was named among Staffing Industry Analyst's Top 40 Under 40 in 2001, and she hosts the AMN Healthcare podcast, Elevate Care.Ms. Perez maintains the guiding principles of being customer obsessed, thinking big and delivering results. She has a passion for mentoring emerging leaders and building effective teams.Ms. Perez holds a Bachelor of Arts degree in Business Economics and a Bachelor of Arts degree in Communication from the University of California at Santa Barbara. For more than four years, she has served on the board of Dallas-based nonprofit, CitySquare, which focuses on fighting the causes and effects of poverty.  ABOUT THE SHOWElevate Care delves into the latest trends, thinking, and best practices shaping the landscape of healthcare. From total talent management to solutions and strategies to expand the reach of care, we discuss methods to enable high quality, flexible workforce and care delivery. We will discuss the latest advancements in technology, the impact of emerging models and settings, physical and virtual, and address strategies to identify and obtain an optimal workforce mix. Tune in to gain valuable insights from thought leaders focused on improving healthcare quality, workforce well-being, and patient outcomes. Learn more about the show: https://www.amnhealthcare.com/campaign/elevate-care-podcast/ FIND US ONWebsite – https://www.amnhealthcare.com/podcast/elevate-care-podcast/YouTube – https://www.youtube.com/@ElevateCarePodcastSpotify – https://open.spotify.com/show/5R2oWLZXYfjtPGW7o5KpuoApple – https://podcasts.apple.com/us/podcast/elevate-care/id1710406359Instagram – https://www.instagram.com/amnhealthcare/LinkedIn – https://www.linkedin.com/company/amn-healthcare/X – https://twitter.com/amnhealthcare/Facebook – https://www.facebook.com/amnhealthcare/ Powered by AMN Healthcare

In this episode, host Jay Schwedelson interviews Nate Frick, the Director of Enterprise Strategy and Architecture at Marigold, a leading marketing platform.=================================================================Best Moments:(03:03) Explanation of zero-party data and its importance for personalization(05:11) The difference between zero-party data and first-party data(07:20) Nate's recommended approach to data acquisition and personalization strategy(09:06) The importance of using the data provided by customers authentically(10:23) Personalization across different channels, like SMS vs. email(12:01) Moving beyond basic personalization like using first names(13:28) Leveraging data points like product interests, locations, and dates for personalization(15:40) The shifting trend of brands being more upfront about using customer data for personalization(16:10) Nate's experience with people thinking he can fix their tech issues after working at AOL

TIMESTAMPS00:00 Introduction and Overview of Chartis Group01:21 Understanding Hospital at Home04:10 Challenges in Changing Clinicians' Mindsets05:34 Positioning Hospital at Home as a Distinct Care Model08:23 Staffing Considerations for Hospital at Home Programs11:09 The Continuum of Hospital at Home Programs15:54 The Potential Size of the Hospital at Home Market19:41 The Future of Hospital at Home and Changing Care Delivery Models25:31 The Role of Reimbursements in Hospital at Home28:55 The Path to a Fully Scaled Hospital at Home Program30:21 The Hopeful Future of Healthcare35:05 Shifting Healthcare Delivery from Reactive to Proactive40:01 The Role of Consumers and AI in HealthcareABOUT TOMTom Kiesau serves as the firm's Chief Innovation Officer and co-leads the Digital & Technology Transformation Line of Business. Prior to assuming leadership of Digital & Technology Transformation, he led the firm's Strategy practice. He specializes in the areas of: digital transformation, enterprise strategic planning, clinical partnership development, next-generation service line growth strategy, and economic alignment. Tom has also participated in the development of corporate strategy and product development strategy for multiple integrated business process and technology firms that serve the healthcare industry. Before joining Chartis, Tom was a Vice President with Apollo Health Street, a healthcare operations and information technology consulting & outsourcing firm, and Alta Resources, a brand-focused customer relationship management (CRM) solution provider. In his leadership role at Alta, he led the development of customer-centric, multi-modal integrated engagement hubs and consumer experiences for some of the world's most prestigious brands, including Disney, Revlon, UnitedHealth Group, FedEx, S.C. Johnson, Eli Lilly, Johnson & Johnson, and Novartis. Prior to those roles he worked at a leading healthcare revenue cycle management consulting firm, where he served as an Engagement Manager and Methodology Service Line Leader for the Patient Access Practice. Tom graduated with high honors from the University of Chicago Booth School of Business with a Master of Business Administration concentrating in finance, economics, and strategy. He also holds a Bachelor of Business Administration in information systems analysis and design as well as operations management from the University of Wisconsin, where he graduated with distinction. Learn more about the Chartis: https://www.chartis.com/Linkedin: https://www.linkedin.com/in/tomkiesau/ ABOUT KERRYKerry Perez hosts the Elevate Care Podcast, dedicated to driving innovation in workforce technology, total talent management, and workforce staffing needs.As the Vice President, Enterprise Strategy at AMN Healthcare, Kerry Perez leads the design and implementation of enterprise strategies to fuel growth and achieve market leadership.With over 15 years of experience in various healthcare roles at AMN, including recruitment, marketing, innovation, strategy, and mergers and acquisitions, Kerry established AMN's Diligence and Integration Management Office in her previous role. There, she oversaw the strategic and functional integration of new acquisitions to enhance value.Guided by principles of customer obsession, ambitious thinking, and tangible results, Kerry's personal and professional mantra is "Be a Somebody who Makes Everybody Feel Like a Somebody." Committed to mentoring emerging leaders and building high-performing teams, Kerry holds Bachelor of Arts degrees in Business Economics and Communication from the University of California, Santa Barbara.ABOUT THE SHOWElevate Care delves into the latest trends, thinking, and best practices shaping the landscape of healthcare. From total talent management to solutions and strategies to expand the reach of care, we discuss methods to enable high quality, flexible workforce and care delivery. We will discuss the latest advancements in technology, the impact of emerging models and settings, physical and virtual, and address strategies to identify and obtain an optimal workforce mix. Tune in to gain valuable insights from thought leaders focused on improving healthcare quality, workforce well-being, and patient outcomes.Learn more about the show: https://www.amnhealthcare.com/campaign/elevate-care-podcast/ FIND US ONWebsite – https://www.amnhealthcare.com/podcast/elevate-care-podcast/YouTube – https://www.youtube.com/@ElevateCarePodcastSpotify – https://open.spotify.com/show/5R2oWLZXYfjtPGW7o5KpuoApple – https://podcasts.apple.com/us/podcast/elevate-care/id1710406359Instagram – https://www.instagram.com/amnhealthcare/LinkedIn – https://www.linkedin.com/company/amn-healthcare/X – https://twitter.com/amnhealthcare/Facebook – https://www.facebook.com/amnhealthcare/ Powered by AMN Healthcare

Today Nicole Eagan, Chief Strategy and AI Officer and Michael Beck, Global CISO of Darktrace AI Research centre share experience, predictions and guidance on the future of AI and Cybersecurity.Topics Include:A brief history of DarktraceApplying AI to the challenge of cyber securityChanges and evolution of cyber security threatsWhat are the key security challenges business are facing?Generative AI provided a seismic shift with threat actorsBest practices for managing and scaling security teamsGuidance for leaders for baking AI into workflowsResponsible AI best practices for building trustTrends of Generative AI on the security landscapeLeveraging Generative AI to transform the customer experiencePredictions for emerging technology trends over the next 10 yearsRecommendations and parting wisdom for security and AIKeeping a workforce trained and relevant for technology trendsInterview wrap upParticipants:Nicole Eagan – Chief Strategy Officer and AI Officer, DarktraceMichael Beck – Global CISO, DarktracePhil Le-Brun – Director, Enterprise Strategy, Amazon Web Services

Steve recently sat for an interview with veteran journalist Julie MacDonald for a feature with The European. For the next two weeks, we'll be presenting that conversation in two parts. In the first part, Julie and Steve discuss the regulatory landscape, improving communication across the business, and how enterprises can successfully marry technology with the human element of work. Key Takeaways: 1. Durbin emphasizes the importance of alignment in creating a culture that supports risk management and growth. 2. MacDonald emphasizes the need for transparency beyond organizational borders, including collaboration with competitors and regulators. 3. Large organizations have resources to keep up with supply chain risks, while midsize and small enterprises struggle. 4. Durbin stresses the need for basic security practices and security awareness training, providing feedback in real-time to help individuals remember what they should have done. Tune in to hear more about: 1. Cybersecurity risks and how businesses can manage them effectively (0:00) 2. Cybersecurity transparency, regulation, and communication (5:13) Standout Quotes: 1. “I think for security people, what they have to be better at is understanding the role that security plays in achieving the business objectives, the business strategy, because if they can do that, then suddenly they have the ear of the business. On the other side, from the business perspective, they need to understand the role that technology plays in achieving what they're trying to do. Because technology equals security equals risk.“ - Steve Durbin 2. “If you look at the way in which now, technology is all pervasive, we use different elements of technology to do our jobs. So we may be doing something on our own mobile phone, for instance, which we wouldn't have been doing before. So the importance of security awareness has actually increased significantly. “ - Steve Durbin Mentioned in this episode: ISF Analyst Insight Podcast Read the transcript of this episode Subscribe to the ISF Podcast wherever you listen to podcasts Connect with us on LinkedIn and Twitter From the Information Security Forum, the leading authority on cyber, information security, and risk management.

TIMESTAMPS00:00 Introduction and Overview02:47 Temple Workforce Landscape05:35 The Power of Data-Driven Decision-Making10:29 Vendor Neutrality in Workforce Management11:14 Change Management in Implementing New Systems13:10 Technology and Analytics for Staffing Efficiency14:06 Adapting Strategies and Future Plans ABOUT KERRYKerry Perez hosts the Elevate Care Podcast, dedicated to driving innovation in workforce technology, total talent management, and workforce staffing needs.As the Vice President, Enterprise Strategy at AMN Healthcare, Kerry Perez leads the design and implementation of enterprise strategies to fuel growth and achieve market leadership.With over 15 years of experience in various healthcare roles at AMN, including recruitment, marketing, innovation, strategy, and mergers and acquisitions, Kerry established AMN's Diligence and Integration Management Office in her previous role. There, she oversaw the strategic and functional integration of new acquisitions to enhance value.Guided by principles of customer obsession, ambitious thinking, and tangible results, Kerry's personal and professional mantra is "Be a Somebody who Makes Everybody Feel Like a Somebody." Committed to mentoring emerging leaders and building high-performing teams, Kerry holds Bachelor of Arts degrees in Business Economics and Communication from the University of California, Santa Barbara. ABOUT KIMKimberly Hanson is a seasoned healthcare professional with extensive experience in nursing leadership and clinical operations. Currently serving as the Vice President, Chief Nursing Officer Women and Families at Temple Health, she has been instrumental in driving the organization's strategic goals within the workforce ecosystem, while ensuring the highest standards of patient care. With over two decades of experience in the healthcare industry, Kimberly has demonstrated expertise in inpatient care, patient satisfaction, strategic communications and technology integrations. Her strategic planning skills have been pivotal in guiding the organization through various healthcare challenges.Prior to her current role, Kimberly held positions at AtlantiCare and Shore Medical Center, where she consistently achieved high levels of patient satisfaction and provided exceptional leadership in healthcare management. Her experience in labor and delivery, coupled with her proficiency in EMR systems, has contributed to her well-rounded skill set. Kim is a board-certified nurse and holds, holds a Bachelor of Science in Nursing from Rowan University and a master's degree in healthcare administration from LSU Shreveport. ABOUT LEORALeora Westbrook is the President of Workforce Strategy and Optimization at AMN Healthcare, leading the team at Avantas, and overseeing strategy, technology and analytics solutions and consulting offerings.Leora has more than 20 years of healthcare services experience. She has a proven track record in leading growth, program management, and delivering client results. She is known for managing complex programs, business development and her collaborative working style. She has worked for Fortune 100 companies, led her own client consulting business and was most recently the COO of healthcare startup OFFOR Health.Leora earned an MBA from Nova Southeastern University and a Bachelor of Science in Biomedical Engineering from the University of Miami. ABOUT MOMouhamad “Mo” Abbas, joined as President of Vendor Management Systems (VMS) in 2022 . In this role, he has responsibility for all AMN's VMS solutions (ShiftWise Flex, Medefis and b4Health).Mr. Abbas joined AMN with over 20 years of experience in global talent management and as a SaaS and technology entrepreneur. He believes in making an impact to society by having an exceptional vision beyond the VMS in services and value delivery. He has a proven track record delivering state-of-the-art VMS solutions and has successfully implemented talent solutions and change management with several multi-industry global companies with various technologies.Mr. Abbas most recently served as the Chief of Operations and Technology Innovations for Simplify Workforce, which he helped co-found.  During his tenure there, he developed and drove market strategies, created a scalable model, and led marketing and sales, and implementation to multiple cross-industry clients, while also leading product innovation.Mr. Abbas earned his MBA degree in MIS from St Edwards University, Austin, TX.ABOUT THE SHOWElevate Care delves into the latest trends, thinking, and best practices shaping the landscape of healthcare. From total talent management to solutions and strategies to expand the reach of care, we discuss methods to enable high quality, flexible workforce and care delivery. We will discuss the latest advancements in technology, the impact of emerging models and settings, physical and virtual, and address strategies to identify and obtain an optimal workforce mix. Tune in to gain valuable insights from thought leaders focused on improving healthcare quality, workforce well-being, and patient outcomes. Learn more about the show: https://www.amnhealthcare.com/campaign/elevate-care-podcast/ FIND US ONWebsite – https://www.amnhealthcare.com/podcast/elevate-care-podcast/YouTube – https://www.youtube.com/@ElevateCarePodcastSpotify – https://open.spotify.com/show/5R2oWLZXYfjtPGW7o5KpuoApple – https://podcasts.apple.com/us/podcast/elevate-care/id1710406359Instagram – https://www.instagram.com/amnhealthcare/LinkedIn – https://www.linkedin.com/company/amn-healthcare/X – https://twitter.com/amnhealthcare/Facebook – https://www.facebook.com/amnhealthcare/ Powered by AMN Healthcare

OneHome is a client-facing portal connecting agents with consumers that was recently launched as a benefit to all Heartland MLS subscribers. CoreLogic's Shaleen Khatod (Executive of Enterprise Strategy, Products, Initiatives) and Sunny Ramamurthy (Director of Product Management, Real Estate Solutions) join Bobbi and Alex on Zoom to share how KC agents can be using this new tool to grow their businesses and build relationships with their clients. Bobbi's Book Bit: The Anxious Generation by Jonathan Haidt (Jump to interview at 16:25)

TIMESTAMPS00:00 Meet Mo01:27 The Relevance of Internal Float Pools and Internal Agencies06:22 Barriers to Setting Up a Float Pool or Internal Agency08:26 Key Must-Haves for Setting Up a Successful Internal Float Pool13:52 Benefits and Success of Implementing Internal Float Pools  ABOUT KERRYKerry Perez hosts the Elevate Care Podcast, dedicated to driving innovation in workforce technology, total talent management, and workforce staffing needs.As the Vice President, Enterprise Strategy at AMN Healthcare, Kerry Perez leads the design and implementation of enterprise strategies to fuel growth and achieve market leadership.With over 15 years of experience in various healthcare roles at AMN, including recruitment, marketing, innovation, strategy, and mergers and acquisitions, Kerry established AMN's Diligence and Integration Management Office in her previous role. There, she oversaw the strategic and functional integration of new acquisitions to enhance value.Guided by principles of customer obsession, ambitious thinking, and tangible results, Kerry's personal and professional mantra is "Be a Somebody who Makes Everybody Feel Like a Somebody." Committed to mentoring emerging leaders and building high-performing teams, Kerry holds Bachelor of Arts degrees in Business Economics and Communication from the University of California, Santa Barbara. ABOUT MOMouhamad “Mo” Abbas, joined as President of Vendor Management Systems (VMS) in 2022 . In this role, he has responsibility for all AMN's VMS solutions (ShiftWise Flex, Medefis and b4Health).Mr. Abbas joined AMN with over 20 years of experience in global talent management and as a SaaS and technology entrepreneur. He believes in making an impact to society by having an exceptional vision beyond the VMS in services and value delivery. He has a proven track record delivering state-of-the-art VMS solutions and has successfully implemented talent solutions and change management with several multi-industry global companies with various technologies.Mr. Abbas most recently served as the Chief of Operations and Technology Innovations for Simplify Workforce, which he helped co-found.  During his tenure there, he developed and drove market strategies, created a scalable model, and led marketing and sales, and implementation to multiple cross-industry clients, while also leading product innovation.Mr. Abbas earned his MBA degree in MIS from St Edwards University, Austin, TX. ABOUT THE SHOWElevate Care delves into the latest trends, thinking, and best practices shaping the landscape of healthcare. From total talent management to solutions and strategies to expand the reach of care, we discuss methods to enable high-quality, flexible workforce and care delivery. We will discuss the latest advancements in technology, the impact of emerging models and settings, physical and virtual, and address strategies to identify and obtain an optimal workforce mix. Tune in to gain valuable insights from thought leaders focused on improving healthcare quality, workforce well-being, and patient outcomes.  FIND US ONWebsite – https://www.amnhealthcare.com/podcast/elevate-care-podcast/YouTube – https://www.youtube.com/@ElevateCarePodcastSpotify – https://open.spotify.com/show/5R2oWLZXYfjtPGW7o5KpuoApple – https://podcasts.apple.com/us/podcast/elevate-care/id1710406359Instagram – https://www.instagram.com/amnhealthcare/LinkedIn – https://www.linkedin.com/company/amn-healthcare/X – https://twitter.com/amnhealthcare/Facebook – https://www.facebook.com/amnhealthcare/ Powered by AMN Healthcare

Carl Froggett and Joe Lynch are back for the second part of their conversation on engaging the Economic Buyer. Before they were colleagues at Deep Instinct, Joe sold to Carl when he was a CIO at Citi.  Carl shares his extensive experience as an economic buyer in tech deals. The conversation is a valuable one for sellers who are trying to engage the economic buyer, particularly in the information security space. Don't miss Part 1 of the Epiosode here: https://podcasts.apple.com/gb/podcast/behind-the-deal-a-perspective-from-an-economic-buyer/id1610203369?i=1000653572085Tune in and learn more about this episode of The Revenue Builders Podcast.HERE ARE SOME KEY SECTIONS TO CHECK OUT[00:00:55] Revisiting Key Sales Insights with Carl Froggett and Joe Lynch[00:01:46] Deep Dive: The Art of Selling to Economic Buyers[00:06:14] Strategies for Effective Sales and Building Value[00:13:21] Navigating Complex Sales Processes and Stakeholder Dynamic[00:16:05] Leveraging Internal and External Champions in Sale[00:28:35] The Critical Role of References and Final Decision Criteria[00:38:32] Understanding the Collective Yes in B2B Sale[00:41:30] Navigating Internal Dynamics and Stakeholder Influence[00:42:35] The Impact of Technology Deployment on Internal Teams[00:43:17] Strategies for Managing Internal Opposition and Building Support[00:43:48] The Importance of End-User Experience in Technology Adoption[00:45:02] Leveraging Partnerships and Advice for Navigating Corporate Politics[00:48:05] Executing a Successful Pilot: Strategies and Outcomes[00:52:51] The Decision-Making Process and Finalizing the Deal[01:08:08] Insights on Product-Led Growth and Enterprise Strategy[01:14:42] RSA Conference Takeaways and the Future of CybersecurityADDITIONAL RESOURCESLearn more about aligning customer-facing teams to improve execution: https://forc.mx/48o1jConnect and learn more about Carl Froggett.https://www.linkedin.com/in/carlfroggett/https://www.deepinstinct.com/Connect and learn more about Joe Lynch.https://www.linkedin.com/in/joe-lynch-6613745a/HIGHLIGHT QUOTES[00:46:30] "Nobody thinks about the end user; nobody's thinking about network and identity. So I was able to see how internally, and I leveraged my boss at the time to get there. If you have someone who's not thinking like that, I hate to say it, but you probably need to find somebody different, right?"[00:47:40] "Ultimately, it's about the business, right? We're not buying a Zscaler because it's cool. We're buying it because I've got X, Y, Z from a business strategy to sort out, and you need to add value to that, right? I hate to say it, but maybe you got the wrong person."[00:51:30] "It's not about wasting our time; it's about committing resources to try to solve this problem together. You respect our people, we respect your people and our time. We're not here to waste anyone's time."

TIMESTAMPS00:00 Meet Dan Peres02:31 Navigating the Complexities of Healthcare Industry10:40 Shifting Models of Care by Meeting Patient Demand17:55 Strategic Decision-Making and Collaboration in Healthcare24:33 Addressing Staffing and Labor Challenging for Better Patient OutcomesABOUT DAN PERESDan Peres is a media and marketing leader with high-impact editorial experience and a record of creative ingenuity in brand positioning, customer acquisition and audience development. He joined Ad Age in July 2020 as Editor-in-Chief and was promoted to Associate Publisher of the brand in October 2021 and then President of Ad Age in June 2022 (retaining his Editor-in-chief title as well). Peres added Modern Healthcare to his portfolio in January 2023. His oversight includes editorial operations, sales, marketing, and events for the brands.Connect with Dan on LinkedIn: https://www.linkedin.com/in/dan-peres/ ABOUT KERRYKerry Perez hosts the Elevate Care Podcast, dedicated to driving innovation in workforce technology, total talent management, and workforce staffing needs.As the Vice President, Enterprise Strategy at AMN Healthcare, Kerry Perez leads the design and implementation of enterprise strategies to fuel growth and achieve market leadership.With over 15 years of experience in various healthcare roles at AMN, including recruitment, marketing, innovation, strategy, and mergers and acquisitions, Kerry established AMN's Diligence and Integration Management Office in her previous role. There, she oversaw the strategic and functional integration of new acquisitions to enhance value.Guided by principles of customer obsession, ambitious thinking, and tangible results, Kerry's personal and professional mantra is "Be a Somebody who Makes Everybody Feel Like a Somebody." Committed to mentoring emerging leaders and building high-performing teams, Kerry holds Bachelor of Arts degree in Business Economics and Communication from the University of California, Santa Barbara.ABOUT THE SHOWElevate Care delves into the latest trends, thinking, and best practices shaping the landscape of healthcare. From total talent management to solutions and strategies to expand the reach of care, we discuss methods to enable high quality, flexible workforce and care delivery. We will discuss the latest advancements in technology, the impact of emerging models and settings, physical and virtual, and address strategies to identify and obtain an optimal workforce mix. Tune in to gain valuable insights from thought leaders focused on improving healthcare quality, workforce well-being, and patient outcomes.Learn more about the show: https://www.amnhealthcare.com/podcast/elevate-care-podcast/  FIND US ONWebsite – https://www.amnhealthcare.com/podcast/elevate-care-podcast/YouTube – https://www.youtube.com/@ElevateCarePodcastSpotify – https://open.spotify.com/show/5R2oWLZXYfjtPGW7o5KpuoApple – https://podcasts.apple.com/us/podcast/elevate-care/id1710406359Instagram – https://www.instagram.com/amnhealthcare/LinkedIn – https://www.linkedin.com/company/amn-healthcare/X – https://twitter.com/amnhealthcare/Facebook – https://www.facebook.com/amnhealthcare/ Powered by AMN Healthcare

As technology advances at a rapid pace, the landscape of the tech and healthcare industry is evolving, where companies are seeking ways to stay ahead the competition and meet the needs of their consumers. In this episode, Kerry interviews Liz Cunningham, the Vice President of Digital Solutions at AMN Healthcare and co-host of our show. They discuss the evolution of candidate experience with AMN Passport, the approach of a tech-centric total talent solution across the workforce, the buzz about artificial intelligence (AI), and the next big thing to come in healthcare.Welcome aboard to Season 2 of Elevate Care!Learn more about the show: https://www.amnhealthcare.com/campaign/elevate-care-podcast/-------------------------------------------------------------------TIMESTAMPS(00:22) Meet Liz(01:14) Evolution of Candidate Experience with AMN Passport(7:20) Tech-Centric Total Talent Solutions Approach(11:27) The Buzz of Artificial Intelligence (AI)(17:21) What's The Next Big Thing?-------------------------------------------------------------------ABOUT KERRYKerry Perez hosts the Elevate Care Podcast, dedicated to driving innovation in workforce technology, total talent management, and workforce staffing needs.As the Vice President, Enterprise Strategy at AMN Healthcare, Kerry Perez leads the design and implementation of enterprise strategies to fuel growth and achieve market leadership.With over 15 years of experience in various healthcare roles at AMN, including recruitment, marketing, innovation, strategy, and mergers and acquisitions, Kerry established AMN's Diligence and Integration Management Office in her previous role. There, she oversaw the strategic and functional integration of new acquisitions to enhance value.Guided by principles of customer obsession, ambitious thinking, and tangible results, Kerry's personal and professional mantra is "Be a Somebody who Makes Everybody Feel Like a Somebody." Committed to mentoring emerging leaders and building high-performing teams, Kerry holds Bachelor of Arts degrees in Business Economics and Communication from the University of California, Santa Barbara. ABOUT LIZLiz Cunningham, Vice President of Digital Solutions at AMN Healthcare since 2020, drives digital transformation for a seamless user experience powered by self-service, AI, and automation. She manages a diverse team of senior leaders and team members across product management, digital marketing, engineering, analytics, and user experience. In 2023, Liz also assumed the role of transforming AMN's enterprise customer support department, implementing new technology and a streamlined operating model.In her 11-year tenure with AMN, Liz has taken on various roles, from heading AMN's clinician strategy during COVID-19 response to leading enterprise operations and branding for the Healthcare Staffing Divisions. Presently, Liz leads her team in managing the industry-leading healthcare professional application, AMN Passport, and spearheads new digital experience platforms, fostering digital-first engagements for clients and candidates.Outside of work, Liz is dedicated to innovation and entrepreneurship. As a Board Member for the ZIP Launch Pad, a San Diego State-funded Innovation center, she actively champions early-stage startups founded by SDSU students and faculty. In her free time, Liz is cultivating a unique passion for cheese and is working towards becoming a cheese monger, adding a flavorful layer to her diverse interests.-------------------------------------------------------------------ABOUT THE SHOW Elevate Care Podcast delves into the latest trends, thinking, and best practices shaping the landscape of healthcare. From total talent management to solutions and strategies to expand the reach of care, we discuss methods to enable high quality, flexible workforce and care delivery. We will discuss the latest advancements in technology, the impact of emerging models and settings, physical and virtual, and address strategies to identify and obtain an optimal workforce mix. Tune in to gain valuable insights from thought leaders focused on improving healthcare quality, workforce well-being, and patient outcomes. Learn more about the show: https://www.amnhealthcare.com/campaign/elevate-care-podcast/  FIND US ONWebsite – https://www.amnhealthcare.com/amn-insights/elevate-care-podcast/YouTube – https://www.youtube.com/@ElevateCarePodcastSpotify – https://open.spotify.com/show/5R2oWLZXYfjtPGW7o5KpuoApple – https://podcasts.apple.com/us/podcast/elevate-care/id1710406359Instagram – https://www.instagram.com/amnhealthcare/LinkedIn – https://www.linkedin.com/company/amn-healthcare/X – https://twitter.com/amnhealthcare/Facebook – https://www.facebook.com/amnhealthcare/ Powered by AMN Healthcare