Elevate Care

In this episode of Elevate Care, host Kerry Perez speaks with Ben Harber, Vice President of Interim Solutions at B.E. Smith, about the critical role of interim leadership in healthcare. They discuss the unique challenges and opportunities that arise during leadership transitions, the importance of finding the right fit for interim leaders, and how these leaders can drive transformational change within organizations. Ben shares insights on the appeal of interim leadership careers and emphasizes the need for healthcare systems to view interim leaders as valuable assets rather than mere vacancy fillers. The conversation concludes with a focus on maximizing ROI through effective interim leadership.Chapters00:00 Introduction to Interim Leadership03:09 The Importance of Interim Leadership in Healthcare06:09 Finding the Right Fit for Interim Leaders09:10 The Appeal of Interim Leadership Careers12:12 Maximizing ROI with Interim Leaders15:00 Conclusion and Key Takeaways  About BenBen Harber leads the Interim Leadership organization for B.E. Smith Leadership Solutions. As an accomplished healthcare executive, he brings years of progressive operational leadership experience to his role. Ben provides strategic vision, leadership, and direction to B.E. Smith Leadership Solutions and is widely regarded by clients and candidates as one of the most respected leaders in the industry. With nine years at B.E. Smith, he has consistently delivered increased value and improved efficiencies for client partner organizations.Ben is recognized as an expert in multi-site healthcare operations, large medical group management, ACO operations, product management, large-scale revenue operations, reinsurance, and health plan provider contracting. As a turnaround operations leader, he has provided insight and expertise across more than 8,000 engagements during his tenure at B.E. Smith.Before joining B.E. Smith, Ben spent nearly a decade at DaVita, where he achieved significant success. His accomplishments included reorganizing and turning around DaVita's revenue operations, setting records in managing the peritoneal dialysis product line, and developing the framework for the first renal-focused ACO. His passion for early identification of end-stage renal disease led him to create the globally recognized website, KidneySmart.org.Prior to DaVita, Ben spent seven years at GE Capital's healthcare reinsurance division, where he developed a managed care network to assist reinsurance customers with catastrophic and first-dollar risk. During his time at GE, he launched Net Promoter Score surveying for a $10 billion unit and served as an expert in sales force effectiveness, purchase likelihood, and customer loyalty.Ben holds a Bachelor of Administration in Finance and a Master of Business Administration from Rockhurst University in Kansas City, Missouri. He also earned Six Sigma Black Belt and Lean certifications from GE Capital. Active in his community, Ben serves on several civic boards. Sponsors: Discover how WorkWise is redefining workforce management for healthcare. Visit workwise.amnhealthcare.com to learn more.About The Show: Elevate Care delves into the latest trends, thinking, and best practices shaping the landscape of healthcare. From total talent management to solutions and strategies to expand the reach of care, we discuss methods to enable high quality, flexible workforce and care delivery. We will discuss the latest advancements in technology, the impact of emerging models and settings, physical and virtual, and address strategies to identify and obtain an optimal workforce mix. Tune in to gain valuable insights from thought leaders focused on improving healthcare quality, workforce well-being, and patient outcomes. Learn more about the show here. Find Us On:WebsiteYouTubeSpotifyAppleInstagramLinkedInXFacebook Powered by AMN Healthcare

In this episode of the Elevate Care Podcast, Nishan Sivathasan speaks with Brian McKillip, President of Locums at AMN Healthcare, about the future of healthcare workforce staffing and capacity optimization. They discuss the importance of strategic planning, data-driven decision-making, and the evolving landscape of healthcare staffing solutions. The conversation highlights the need for healthcare systems to adapt to changing demands and leverage data to improve operational efficiency and patient care. Chapters00:00 Introduction to Healthcare Innovation02:04 Optimizing Capacity in Healthcare04:51 Strategic Workforce Planning09:54 Data-Driven Decision Making in Healthcare12:57 Conclusion and Future Directions About BrianBrian is an outstanding addition to the AMN leadership team, bringing over 20 years of staffing industry experience, including roles specific to Locums at Weatherby/CHG. He currently oversees all sales for North America at Adecco. His proven success in building long-term client partnerships and delivering tailored solutions across healthcare, life sciences, and other specialized sectors will be invaluable as we continue to strengthen our Locums business.Connect with Brian on LinkedIn Sponsors: Discover how WorkWise is redefining workforce management for healthcare. Visit workwise.amnhealthcare.com to learn more.About The Show: Elevate Care delves into the latest trends, thinking, and best practices shaping the landscape of healthcare. From total talent management to solutions and strategies to expand the reach of care, we discuss methods to enable high quality, flexible workforce and care delivery. We will discuss the latest advancements in technology, the impact of emerging models and settings, physical and virtual, and address strategies to identify and obtain an optimal workforce mix. Tune in to gain valuable insights from thought leaders focused on improving healthcare quality, workforce well-being, and patient outcomes. Learn more about the show here. Find Us On:WebsiteYouTubeSpotifyAppleInstagramLinkedInXFacebook Powered by AMN Healthcare

In part three of our series with Amy Rojas, we discuss the critical aspects of leadership, focusing on the importance of having a clear vision, consistency in leadership, understanding team dynamics, and the necessity of regular development conversations. They emphasize that people are the greatest asset of any organization and that leaders must invest in their teams to foster engagement and productivity. The conversation also highlights the significance of knowing individual team members' aspirations and values to guide their career development effectively.Chapters00:00 Introduction to Leadership and Results03:01 The Importance of Vision and Consistency in Leadership05:56 Understanding and Empowering Your Team08:50 Development Conversations and Career Pathing About AmyAmy Rojas is an accomplished business and HR executive with a proven track record of driving success by aligning people strategies with business objectives. Her career began in fostering business growth through product innovation, later shifting her focus to achieving organizational excellence through its people. With undergraduate and master's degrees in psychology, Amy brings unique insights into human behavior as a powerful tool for leadership and team development.Amy's extensive HR expertise spans Talent Management, Global Talent Acquisition, workforce planning, and building high-performing teams. She is skilled in crafting integrated talent strategies that create measurable impact. Her leadership has been integral in managing transformational changes, including culture development and navigating mergers and acquisitions, always maintaining a people-centric approach.Certified in executive coaching by the International Coaching Federation, Amy specializes in guiding senior leaders and teams, fostering trust, and unlocking their full potential. Her dedication to excellence extends to areas such as change management, HR operations for business success, and senior leadership development.With her deep understanding of business and human behavior, Amy helps organizations thrive by creating empowered, innovative cultures. Her commitment to delivering results leaves a meaningful and lasting impact wherever she contributes.Connect with Amy on LinkedIn Sponsors: Discover how WorkWise is redefining workforce management for healthcare. Visit workwise.amnhealthcare.com to learn more.About The Show: Elevate Care delves into the latest trends, thinking, and best practices shaping the landscape of healthcare. From total talent management to solutions and strategies to expand the reach of care, we discuss methods to enable high quality, flexible workforce and care delivery. We will discuss the latest advancements in technology, the impact of emerging models and settings, physical and virtual, and address strategies to identify and obtain an optimal workforce mix. Tune in to gain valuable insights from thought leaders focused on improving healthcare quality, workforce well-being, and patient outcomes. Learn more about the show here. Find Us On:WebsiteYouTubeSpotifyAppleInstagramLinkedInXFacebook Powered by AMN Healthcare

In this 3-part episode series, we dive into the heart of change management with insights from Amy Rojas, a seasoned business and HR leader. Amy uncovers the core drivers of successful change, from crafting a compelling vision to leading with vulnerability and building a feedback-rich culture that empowers teams. She reframes change as an ongoing mindset rather than a one-off event and shares powerful strategies to help leaders foster trust, spark innovation, and create lasting impact.Chapters00:00 Introduction to Change Management03:02 The Importance of Vision in Change05:54 Vulnerability and Leadership08:48 Empowering Teams Through Feedback11:57 Change as a Constant MindsetAbout AmyAmy Rojas is an accomplished business and HR executive with a proven track record of driving success by aligning people strategies with business objectives. Her career began in fostering business growth through product innovation, later shifting her focus to achieving organizational excellence through its people. With undergraduate and master's degrees in psychology, Amy brings unique insights into human behavior as a powerful tool for leadership and team development.Amy's extensive HR expertise spans Talent Management, Global Talent Acquisition, workforce planning, and building high-performing teams. She is skilled in crafting integrated talent strategies that create measurable impact. Her leadership has been integral in managing transformational changes, including culture development and navigating mergers and acquisitions, always maintaining a people-centric approach.Certified in executive coaching by the International Coaching Federation, Amy specializes in guiding senior leaders and teams, fostering trust, and unlocking their full potential. Her dedication to excellence extends to areas such as change management, HR operations for business success, and senior leadership development.With her deep understanding of business and human behavior, Amy helps organizations thrive by creating empowered, innovative cultures. Her commitment to delivering results leaves a meaningful and lasting impact wherever she contributes.Connect with Amy on LinkedIn Sponsors: Discover how WorkWise is redefining workforce management for healthcare. Visit workwise.amnhealthcare.com to learn more.About The Show: Elevate Care delves into the latest trends, thinking, and best practices shaping the landscape of healthcare. From total talent management to solutions and strategies to expand the reach of care, we discuss methods to enable high quality, flexible workforce and care delivery. We will discuss the latest advancements in technology, the impact of emerging models and settings, physical and virtual, and address strategies to identify and obtain an optimal workforce mix. Tune in to gain valuable insights from thought leaders focused on improving healthcare quality, workforce well-being, and patient outcomes. Learn more about the show here. Find Us On:WebsiteYouTubeSpotifyAppleInstagramLinkedInXFacebook Powered by AMN Healthcare

In this episode of Elevate Care, we meet with Amy Rojas, an experienced business and HR executive, to explore how leaders can unlock their potential and cultivate high-performing teams. Amy shares actionable strategies, including the importance of setting clear expectations, removing barriers, delivering meaningful feedback, and celebrating achievements. She underscores the vital role of trust in building strong teams and offers practical advice for navigating change while keeping teams engaged. This insightful conversation highlights the essential groundwork needed to create a thriving organizational culture. Don't miss Amy's expert guidance on fostering leadership and teamwork excellence.Chapters00:00 Unleashing Leadership Potential02:12 The Four Pillars of High-Performing Teams05:30 Building Trust Within Teams10:43 Navigating Change and Engagement16:28 The Power of Foundational WorkAbout AmyAmy Rojas is an accomplished business and HR executive with a proven track record of driving success by aligning people strategies with business objectives. Her career began in fostering business growth through product innovation, later shifting her focus to achieving organizational excellence through its people. With undergraduate and master's degrees in psychology, Amy brings unique insights into human behavior as a powerful tool for leadership and team development.Amy's extensive HR expertise spans Talent Management, Global Talent Acquisition, workforce planning, and building high-performing teams. She is skilled in crafting integrated talent strategies that create measurable impact. Her leadership has been integral in managing transformational changes, including culture development and navigating mergers and acquisitions, always maintaining a people-centric approach.Certified in executive coaching by the International Coaching Federation, Amy specializes in guiding senior leaders and teams, fostering trust, and unlocking their full potential. Her dedication to excellence extends to areas such as change management, HR operations for business success, and senior leadership development.With her deep understanding of business and human behavior, Amy helps organizations thrive by creating empowered, innovative cultures. Her commitment to delivering results leaves a meaningful and lasting impact wherever she contributes.Connect with Amy on LinkedIn  About The Show: Elevate Care delves into the latest trends, thinking, and best practices shaping the landscape of healthcare. From total talent management to solutions and strategies to expand the reach of care, we discuss methods to enable high quality, flexible workforce and care delivery. We will discuss the latest advancements in technology, the impact of emerging models and settings, physical and virtual, and address strategies to identify and obtain an optimal workforce mix. Tune in to gain valuable insights from thought leaders focused on improving healthcare quality, workforce well-being, and patient outcomes. Learn more about the show here. Find Us On:WebsiteYouTubeSpotifyAppleInstagramLinkedInXFacebook Powered by AMN Healthcare

Mark Hagan joins Elevate Care to discuss the dynamic role of technology in healthcare, especially in workforce management. He highlights the importance of strong partnerships between CIOs and HR leaders, effective change management strategies, and the role of AI in improving employee experiences. Mark also emphasizes the critical need for robust technology and data foundations to drive success across healthcare organizations.Chapters00:00 Introduction to Healthcare Technology Leadership02:46 The Evolution of Workforce Technology in Healthcare06:10 Strategic Partnerships: CIOs and HR Leaders08:58 Criteria for Selecting Healthcare Technologies11:46 Successful Implementation and Change Management15:06 Future Innovations in Healthcare Workforce Technology17:51 The Role of AI in Healthcare Technology21:07 Creating a Positive Employee Experience23:58 The CIO's Role in Driving InnovationAbout Mark:Mark Hagan is the Chief Information and Digital Officer at AMN Healthcare, overseeing digital strategy, technology R&D, IT infrastructure, data security, and program management. With extensive experience in systems integration, platform rationalization, and enterprise technology execution, he has led innovations and digital transformations across multiple organizations.Before joining AMN Healthcare, Mark served as CIO and Senior VP of IT at Envision Healthcare, where he spearheaded IT strategies for healthcare services. Earlier, as IT Director at TeleTech, he managed global infrastructure expansions across multiple continents.Mark also contributes as a director for M&M Properties Colorado LLC and Wonolo, Inc. Passionate about innovation, he has introduced AI, robotic process automation, and natural language processing to enhance operations and drive growth.Learn more about Mark Hagan: https://www.amnhealthcare.com/about/amn-leadership-team/mark-hagan/Connect with Mark on LinkedIn About The Show: Elevate Care delves into the latest trends, thinking, and best practices shaping the landscape of healthcare. From total talent management to solutions and strategies to expand the reach of care, we discuss methods to enable high quality, flexible workforce and care delivery. We will discuss the latest advancements in technology, the impact of emerging models and settings, physical and virtual, and address strategies to identify and obtain an optimal workforce mix. Tune in to gain valuable insights from thought leaders focused on improving healthcare quality, workforce well-being, and patient outcomes. Learn more about the show here. Find Us On:WebsiteYouTubeSpotifyAppleInstagramLinkedInXFacebook Powered by AMN Healthcare

We're excited to share highlights from the Leadership Succession Planning and Masterclass webinar featuring Christine MacKey-Ross, President of Leadership Solutions at AMN Healthcare, Richard Ani, Leadership Development Consultant, and Lukas Voss, Content Writer at Becker's Healthcare. This episode of Elevate Care dives into the strategic importance of leadership succession planning and development within organizations.The discussion explores key considerations for hiring, growing, and transitioning leadership roles to align with organizational goals. Topics include the pros and cons of hiring internal versus external candidates, the role of organizational culture, and the value of mentorship and onboarding programs. The speakers also address the importance of intentional development processes, the influence of generational differences on leadership expectations, and the cost implications of leadership development. They emphasize that investing in future leaders is essential to reducing turnover and driving organizational success.Chapters00:00 Introduction to Leadership Succession Planning01:27 Strategic Importance of Leadership Development04:12 Organizational Culture and Leadership Readiness08:19 Internal vs. External Candidates11:55 Onboarding and Mentorship for Internal Candidates16:52 Mentorship Roles and Their Importance21:38 Assessing Leadership Readiness26:53 The Role of Intentional Development30:33 Generational Differences in Leadership Development35:39 Cost Considerations in Leadership Development About The Show: Elevate Care delves into the latest trends, thinking, and best practices shaping the landscape of healthcare. From total talent management to solutions and strategies to expand the reach of care, we discuss methods to enable high quality, flexible workforce and care delivery. We will discuss the latest advancements in technology, the impact of emerging models and settings, physical and virtual, and address strategies to identify and obtain an optimal workforce mix. Tune in to gain valuable insights from thought leaders focused on improving healthcare quality, workforce well-being, and patient outcomes. Learn more about the show here. Find Us On:WebsiteYouTubeSpotifyAppleInstagramLinkedInXFacebook Powered by AMN Healthcare

Join host Kerry Perez on Elevate Care as she chats with Chris Keithly, VP of Patient Care Services at Bay Health. They dig into how to better support nurses, tackle burnout, and use tech and teamwork to improve patient care. Chris shares smart tips for managing staffing challenges and advice for future healthcare leaders—all while exploring what it takes to create stronger connections in nursing teams and beyond. Don't miss this inspiring look at the heart of patient care!Chapters00:00 Introduction to Chris Keithly and Her Role02:48 The Impact of Technology on Patient Care05:54 Addressing Staffing Challenges and Retention Strategies09:12 Innovative Solutions for Burnout and Work-Life Balance12:51 The Importance of Data-Driven Decisions17:10 Advice for Aspiring Healthcare LeadersConnect with Chris on Linkedin About The Show: Elevate Care delves into the latest trends, thinking, and best practices shaping the landscape of healthcare. From total talent management to solutions and strategies to expand the reach of care, we discuss methods to enable high quality, flexible workforce and care delivery. We will discuss the latest advancements in technology, the impact of emerging models and settings, physical and virtual, and address strategies to identify and obtain an optimal workforce mix. Tune in to gain valuable insights from thought leaders focused on improving healthcare quality, workforce well-being, and patient outcomes. Learn more about the show here. Find Us On:WebsiteYouTubeSpotifyAppleInstagramLinkedInXFacebook Powered by AMN Healthcare

In this episode of Elevate Care, Kerry speaks with Robin Goldsmith, Global Lead for Health Innovation and Strategy at Verizon. They explore how connectivity is transforming healthcare, from meeting evolving consumer expectations to driving health equity. Robin shares her insights on pandemic-driven innovation, the critical role of startups in tackling health disparities, and the exciting potential of AI in the industry.Discover how reliable connections enable care at home and why fostering a culture of innovation is essential for healthcare organizations. Tune in to learn how Verizon is shaping the future of healthcare through technology and strategic innovation. Chapters00:00 Introduction to Health Innovation at Verizon02:19 The Role of Connectivity in Healthcare05:51 Trends in Healthcare Technology08:39 Consumer Preferences Shaping Healthcare Delivery10:26 Verizon's Commitment to Health Equity12:16 Innovative Startups and Health Equity14:43 Fostering Innovation in Healthcare18:55 Challenges and Opportunities in Healthcare20:21 The Future of AI in Healthcare23:33 Advice for Maintaining Innovation in Healthcare  About The Show: Elevate Care delves into the latest trends, thinking, and best practices shaping the landscape of healthcare. From total talent management to solutions and strategies to expand the reach of care, we discuss methods to enable high quality, flexible workforce and care delivery. We will discuss the latest advancements in technology, the impact of emerging models and settings, physical and virtual, and address strategies to identify and obtain an optimal workforce mix. Tune in to gain valuable insights from thought leaders focused on improving healthcare quality, workforce well-being, and patient outcomes. Find Us On:WebsiteYouTubeSpotifyAppleInstagramLinkedInXFacebook Powered by AMN Healthcare

Join Liz Cunningham in this episode of Elevate Care as she interviews with Nick Schwartzrock, founder and CEO of Advanced Recovery Specialists. Together, they explore the intersection of cutting-edge technology and compassionate care in the healthcare industry.This episode dives deep into telehealth and remote patient monitoring, showcasing how innovation, agility in leadership, and a patient-first mindset are transforming the way healthcare is delivered. Nick shares the lessons learned from his career, successful case studies of healthcare technology applications, and his vision for the future of telehealth in a post-COVID world. 00:00 – Introduction to Advanced Recovery Specialists01:20 – The Evolution of Telehealth and Remote Patient Monitoring04:12 – Integrating AI in Healthcare06:07 – Innovation as a Mindset10:21 – Learning from Failure in Healthcare13:17 – Agility in Leadership and Product Development15:36 – Humanizing Healthcare Products21:17 – Telehealth Trends Post-COVID26:06 – Future Innovations in Telehealth28:25 – Success Stories in Patient Care About The Show: Elevate Care delves into the latest trends, thinking, and best practices shaping the landscape of healthcare. From total talent management to solutions and strategies to expand the reach of care, we discuss methods to enable high quality, flexible workforce and care delivery. We will discuss the latest advancements in technology, the impact of emerging models and settings, physical and virtual, and address strategies to identify and obtain an optimal workforce mix. Tune in to gain valuable insights from thought leaders focused on improving healthcare quality, workforce well-being, and patient outcomes. Find Us On:Website – https://www.amnhealthcare.com/podcast/elevate-care-podcast/YouTube – https://www.youtube.com/@ElevateCarePodcastSpotify – https://open.spotify.com/show/5R2oWLZXYfjtPGW7o5KpuoApple – https://podcasts.apple.com/us/podcast/elevate-care/id1710406359Instagram – https://www.instagram.com/amnhealthcare/LinkedIn – https://www.linkedin.com/company/amn-healthcare/X – https://twitter.com/amnhealthcare/Facebook – https://www.facebook.com/amnhealthcare/ Powered by AMN Healthcare

What does it take to guide healthcare through evolving times? Tune in as Kerry Perez, host of Elevate Care, engages in a thoughtful and inspiring conversation with Cary Grace, CEO and President of AMN Healthcare.Cary's story offers a grounded perspective on what it means to lead through change. From her unique path in healthcare to the transformation of AMN Healthcare, you'll gain a better understanding of how the right balance of innovation and human connection can shape the industry. Together, Kerry and Cary discuss the vital role technology and people play in driving meaningful progress.At the heart of the conversation lies a powerful reminder of the importance of trust, integrity, and collaboration. Cary Grace shares her insights on building partnerships that can withstand challenges and create shared value—not just for organizations but for the communities they serve.Looking to the future, Cary reflects on how AMN Healthcare is preparing for what's next. They explore emerging trends and discuss how we can approach these shifts with cautious optimism and a commitment to care.This episode extends an invitation to explore not just what's possible for healthcare, but how, together, we can take meaningful steps toward a stronger, more connected future.

In this episode of Elevate Care, host Kerry Perez speaks with Leora Westbrook about the importance of retention strategies in the healthcare workforce. They discuss the challenges faced by healthcare organizations in retaining talent, the evolving needs of a multi-generational workforce, and effective strategies to reduce attrition. Leora shares insights from clinician surveys and highlights the significance of data-driven decisions in developing tailored retention strategies. The conversation emphasizes the need for continuous evolution in workforce management practices to ensure long-term sustainability and success.Learn more about the show: https://www.amnhealthcare.com/podcastselevate-care-podcast/ Chapters00:00 Introduction to Retention Strategies01:51 Understanding Workforce Dynamics and Retention Challenges05:12 Effective Retention Strategies and Success Stories07:10 Key Takeaways and Future Considerations About LeoraAs President of Workforce Strategy & Optimization (WSO) at AMN Healthcare, Leora leads the WSO team in strategy, technology, analytics solutions, and consulting. She has over 15 years of experience in healthcare services, business development, and program management. She holds an MBA from Nova Southeastern University and a Bachelor of Science in Biomedical Engineering from the University of Miami.Connect with Leora: https://www.linkedin.com/in/leorawestbrook/About KerryKerry Perez leads the design and development of enterprise strategy in addition to overseeing Marketing, Corporate Communications, and Creative Services.Ms. Perez joined AMN Healthcare in 2007 and has held various roles during her tenure, including recruitment, marketing, innovation, strategy, and M&A. She most recently served as the company's Vice President of Enterprise Strategy. She also stood up AMN Healthcare's Diligence and Integration Management Office, which led the strategic and functional integration of new acquisitions to drive synergy. She was named among Staffing Industry Analyst's Top 40 Under 40 in 2021, and she hosts the AMN Healthcare podcast, Elevate Care.Ms. Perez maintains the guiding principles of being customer obsessed, thinking big and delivering results. She has a passion for mentoring emerging leaders and building effective teams.Ms. Perez holds a Bachelor of Arts degree in Business Economics and a Bachelor of Arts degree in Communication from the University of California at Santa Barbara. For more than four years, she has served on the board of Dallas-based nonprofit, CitySquare, which focuses on fighting the causes and effects of poverty. Connect with Kerry: https://www.linkedin.com/in/kerrycperez/ About The Show: Elevate Care delves into the latest trends, thinking, and best practices shaping the landscape of healthcare. From total talent management to solutions and strategies to expand the reach of care, we discuss methods to enable high quality, flexible workforce and care delivery. We will discuss the latest advancements in technology, the impact of emerging models and settings, physical and virtual, and address strategies to identify and obtain an optimal workforce mix. Tune in to gain valuable insights from thought leaders focused on improving healthcare quality, workforce well-being, and patient outcomes. Find Us On:Website – https://www.amnhealthcare.com/podcast/elevate-care-podcast/YouTube – https://www.youtube.com/@ElevateCarePodcastSpotify – https://open.spotify.com/show/5R2oWLZXYfjtPGW7o5KpuoApple – https://podcasts.apple.com/us/podcast/elevate-care/id1710406359Instagram – https://www.instagram.com/amnhealthcare/LinkedIn – https://www.linkedin.com/company/amn-healthcare/X – https://twitter.com/amnhealthcare/Facebook – https://www.facebook.com/amnhealthcare/ Powered by AMN Healthcare

In this episode, Leora, co-host of Elevate Care, interviews Laura Griffin, VP of Nursing Operations at ECU Health, on her journey in healthcare, her role in optimizing nursing operations, and the partnership with AMN Healthcare. The conversation covers the challenges faced in staffing post-pandemic, the importance of workforce analysis, and the implementation of a centralized staffing office. Laura emphasizes the significance of building a positive culture, addressing burnout, and leveraging data for informed staffing decisions. She expresses excitement for the future of nursing at ECU Health and the ongoing innovations in healthcare.Chapters00:00 Introduction to ECU Health and Laura Griffin's Background02:52 Laura's Role and Responsibilities at ECU Health06:04 Partnership with AMN Healthcare: Challenges and Solutions08:53 Workforce Analysis and Staffing Strategies11:48 Centralized Staffing Office: A New Approach14:57 Building a Positive Culture and Retention Strategies18:10 The Importance of Data in Staffing Decisions20:58 Future of Nursing Operations and Addressing Burnout23:53 Final Thoughts on Healthcare Innovations and Partnerships About LauraLaura Griffin currently serves as Vice President of System Nursing Operations at ECU Health, a position held since November 2023. Prior to this role, Laura held multiple leadership positions at Allegheny Health Network from May 2012 to July 2023, including Vice President of the Nursing Institute and Vice President of Nursing Operations & Strategy. Laura's early career at Allegheny Health Network included roles such as Director of Network Nursing Operations and Clinical Project Manager at both Allegheny General Hospital and West Penn Hospital, focusing on clinical project design and implementation with a strong emphasis on data analysis. In addition to practical experience, Laura has contributed to academia as an Adjunct Assistant Professor in the Department of Health Policy and Management at the University of Pittsburgh Graduate School of Public Health from August 2018 to January 2024. Laura holds a Master of Health Administration from the University of Pittsburgh and a Bachelor's degree in Business Administration and Management from the University of Mount Union. About LeoraAs President of Workforce Strategy & Optimization (WSO) at AMN Healthcare, Leora leads the WSO team in strategy, technology, analytics solutions, and consulting. She has over 15 years of experience in healthcare services, business development, and program management. She holds an MBA from Nova Southeastern University and a Bachelor of Science in Biomedical Engineering from the University of Miami. Connect with Leora: https://www.linkedin.com/in/leorawestbrook/ About The Show: Elevate Care delves into the latest trends, thinking, and best practices shaping the landscape of healthcare. From total talent management to solutions and strategies to expand the reach of care, we discuss methods to enable high quality, flexible workforce and care delivery. We will discuss the latest advancements in technology, the impact of emerging models and settings, physical and virtual, and address strategies to identify and obtain an optimal workforce mix. Tune in to gain valuable insights from thought leaders focused on improving healthcare quality, workforce well-being, and patient outcomes. Find Us On:Website – https://www.amnhealthcare.com/podcast/elevate-care-podcast/YouTube – https://www.youtube.com/@ElevateCarePodcastSpotify – https://open.spotify.com/show/5R2oWLZXYfjtPGW7o5KpuoApple – https://podcasts.apple.com/us/podcast/elevate-care/id1710406359Instagram – https://www.instagram.com/amnhealthcare/LinkedIn – https://www.linkedin.com/company/amn-healthcare/X – https://twitter.com/amnhealthcare/Facebook – https://www.facebook.com/amnhealthcare/ Powered by AMN Healthcare

In this special live audience episode of Elevate Care, Kerry Perez is joined by Meredith LaPointe and Pat McCall to tackle the pressing workforce challenges in healthcare. Recorded live at the Rethink Client Summit in October 2024, this discussion explores how technology can create a seamless experience for both healthcare providers and patients. They also dive into the concept of vendor neutrality in staffing solutions and examine workforce trends shaping the future of healthcare. Learn more about the show: https://www.amnhealthcare.com/campaign/elevate-care-podcast/ Chapters 00:00 Introduction to Workforce Challenges in Healthcare 02:25 Understanding a Balanced Workforce 04:42 Key Enablers for Workforce Balance 06:39 Technology's Role in Workforce Management 09:28 Vendor Neutrality in Staffing Solutions 12:15 Trends in Healthcare Workforce Management 15:01 Future of Workforce Solutions in Healthcare About Meredith Meredith Lapointe is the Chief Business Officer for AMN Healthcare and is responsible for the organization's corporate growth strategy, enterprise client management including MSP accounts, marketing, communications, clinical support, and workforce analytics business. Previously, Ms. Lapointe worked as a Partner at McKinsey & Company, where she served healthcare companies for nearly two decades – ranging from national and regional health systems, academic medical centers, integrated delivery networks, healthcare service organizations, and smaller provider networks – in transforming capabilities and operational performance. She helped organizations create dynamic, high performing workforces to meet the needs of patients and healthcare systems. Ms. Lapointe holds a Bachelor of Arts in Engineering and Studio Art from Dartmouth College, a Bachelor of Engineering in Biomedical Engineering from Thayer School of Engineering at Dartmouth, and an MBA from the Tuck School of Business. Ms. Lapointe is passionate about STEAM education and has served on the board of a children's theater organization. She enjoys volunteering at her county's food bank and in the local school district. About Patrick Patrick McCall is the Chief Growth Officer of AMN Healthcare and is responsible for leading enterprise sales and implementation functions, ensuring alignment across the business. Mr. McCall is a seasoned executive with over 25 years of experience in sales and operations and has held senior executive roles in several Fortune 500 organizations. He has a proven track record in growth acceleration and has been recognized by Staffing Industry Analysts (SIA) as one of the industry's most influential leaders. Mr. McCall most recently served as Chief Revenue Officer at People2.0, where he utilized his extensive experience leading sales organizations on an international level. Before his time with People2.0, Mr. McCall worked as Global Chief Sales Officer at Randstad, a leading global talent organization and valued strategic partner to AMN Healthcare. Mr. McCall holds a Bachelor of Science in Economics from North Carolina State University, and he fundraises for the American Cancer Society and the Alzheimer's Association through cycling events. About Kerry Kerry Perez leads the design and development of enterprise strategy in addition to overseeing Marketing, Corporate Communications, and Creative Services. Ms. Perez joined AMN Healthcare in 2007 and has held various roles during her tenure, including recruitment, marketing, innovation, strategy, and M&A. She most recently served as the company's Vice President of Enterprise Strategy. She also stood up AMN Healthcare's Diligence and Integration Management Office, which led the strategic and functional integration of new acquisitions to drive synergy. She was named among Staffing Industry Analyst's Top 40 Under 40 in 2021, and she hosts the AMN Healthcare podcast, Elevate Care. Ms. Perez maintains the guiding principles of being customer obsessed, thinking big and delivering results. She has a passion for mentoring emerging leaders and building effective teams. Ms. Perez holds a Bachelor of Arts degree in Business Economics and a Bachelor of Arts degree in Communication from the University of California at Santa Barbara. For more than four years, she has served on the board of Dallas-based nonprofit, CitySquare, which focuses on fighting the causes and effects of poverty.  Connect with Kerry: https://www.linkedin.com/in/kerrycperez/ FIND US ONWebsite – https://www.amnhealthcare.com/podcast/elevate-care-podcast/YouTube – https://www.youtube.com/@ElevateCarePodcastSpotify – https://open.spotify.com/show/5R2oWLZXYfjtPGW7o5KpuoApple – https://podcasts.apple.com/us/podcast/elevate-care/id1710406359Instagram – https://www.instagram.com/amnhealthcare/LinkedIn – https://www.linkedin.com/company/amn-healthcare/X – https://twitter.com/amnhealthcare/Facebook – https://www.facebook.com/amnhealthcare/ Powered by AMN Healthcare

In this episode of Elevate Care, Dr. Danielle McCamey  discusses the critical role of mentorship in nursing, particularly for nurses of color. She emphasizes the importance of having multiple mentors, each serving different roles in one's career. Dr. McCamey also highlights the mission of DNPs of Color, an organization she founded to support nurses of color through networking, mentorship, and advocacy. The conversation explores strategies for finding mentors, being a good mentee, and creating inclusive environments in nursing.Learn more about the show: https://www.amnhealthcare.com/campaign/elevate-care-podcast/https://www.dnpsofcolor.org/TIMESTAMPS00:00 The Importance of Mentorship in Nursing06:08 Diversity in Nursing and Mentorship09:45 DNPs of Color: Mission and Impact12:58 Finding and Being a Good Mentee18:38 Creating Inclusive Environments in Nursing20:26 Empowering Nurses as LeadersABOUT DR. MCCAMEYDanielle K. McCamey, DNP, CRNP, ACNP-BC, FCCP, is a seasoned critical care clinician and visionary leader committed to advancing inclusion and belonging in nursing. As the founder of DNPs of Color, she established a global platform that empowers nurses of color through networking, mentorship, and advocacy. Her work through DNPs of Color has increased diverse representation in doctoral nursing practice, catalyzing a transformative shift within the profession. McCamey's leadership extends beyond DNPs of Color. As the co-creator of the Doctoral Nurses Collaborative, she united DNP- and PhD-prepared nurses across her healthcare system, providing invaluable mentorship, promoting evidence-based practice, and amplifying nursing scholarship. She is the assistant dean for strategic partnerships at Johns Hopkins School of Nursing, where she leads initiatives to cultivate and fortify relationships with healthcare organizations, educational institutions, and community partners. Her commitment to excellence extends beyond nursing. As a fellow of the American College of Chest Physicians, she earned numerous accolades and was honored as a Distinguished CHEST Educator for her exceptional contributions to education and critical care. Her influence reaches beyond her professional achievements. She is a highly sought-after speaker and mentor, renowned for her inspirational and motivational insights. McCamey's transformative leadership and pioneering spirit continue to advance the nursing professionConnect with Dr. McCamey https://www.linkedin.com/in/mccamey/ABOUT KERRYKerry Perez leads the design and development of enterprise strategy in addition to overseeing Marketing, Corporate Communications, and Creative Services.Ms. Perez joined AMN Healthcare in 2007 and has held various roles during her tenure, including recruitment, marketing, innovation, strategy, and M&A. She most recently served as the company's Vice President of Enterprise Strategy. She also stood up AMN Healthcare's Diligence and Integration Management Office, which led the strategic and functional integration of new acquisitions to drive synergy. She was named among Staffing Industry Analyst's Top 40 Under 40 in 2021, and she hosts the AMN Healthcare podcast, Elevate Care.Ms. Perez maintains the guiding principles of being customer obsessed, thinking big and delivering results. She has a passion for mentoring emerging leaders and building effective teams.Ms. Perez holds a Bachelor of Arts degree in Business Economics and a Bachelor of Arts degree in Communication from the University of California at Santa Barbara. For more than four years, she has served on the board of Dallas-based nonprofit, CitySquare, which focuses on fighting the causes and effects of poverty. Connect with Kerry: https://www.linkedin.com/in/kerrycperez/ FIND US ONWebsite – https://www.amnhealthcare.com/podcast/elevate-care-podcast/YouTube – https://www.youtube.com/@ElevateCarePodcastSpotify – https://open.spotify.com/show/5R2oWLZXYfjtPGW7o5KpuoApple – https://podcasts.apple.com/us/podcast/elevate-care/id1710406359Instagram – https://www.instagram.com/amnhealthcare/LinkedIn – https://www.linkedin.com/company/amn-healthcare/X – https://twitter.com/amnhealthcare/Facebook – https://www.facebook.com/amnhealthcare/ Powered by AMN Healthcare

CHAPTERS00:00 The Rise of Locum Tenens in Healthcare03:11 Flexibility and Work-Life Balance for Physicians05:55 Addressing Burnout and Job Satisfaction09:08 Early Adoption of Locum Tenens by New Graduates12:00 Technology's Role in Enhancing Locum Tenens14:48 The Future of Healthcare StaffingABOUT JEFF Jeff Decker serves as Division President for our Physician and Leadership Solutions and is responsible for the leadership of AMN Healthcare's leadership and physician solutions businesses. Mr. Decker has been with AMN Healthcare for more than 20 years, most recently leading locum tenens, and brings a successful background in recruitment, operations management, marketing and brand development. Prior to joining the company, he was the President of Resources On Call, building the company from a regional resource to a national market segment leader. He has more than 25 years of experience in the healthcare industry, beginning with the branding of Humana while with McCann Erickson, the world's largest and most globally experienced advertising network. Mr. Decker holds a Bachelor's degree from Miami University in Oxford, Ohio, and is engaged in volunteering and informal advisories for non-profits in his community.  ABOUT KERRY Kerry Perez leads the design and development of enterprise strategy in addition to overseeing Marketing, Corporate Communications, and Creative Services. Ms. Perez joined AMN Healthcare in 2007 and has held various roles during her tenure, including recruitment, marketing, innovation, strategy, and M&A. She most recently served as the company's Vice President of Enterprise Strategy. She also stood up AMN Healthcare's Diligence and Integration Management Office, which led the strategic and functional integration of new acquisitions to drive synergy. She was named among Staffing Industry Analyst's Top 40 Under 40 in 2021, and she hosts the AMN Healthcare podcast, Elevate Care. Ms. Perez maintains the guiding principles of being customer obsessed, thinking big and delivering results. She has a passion for mentoring emerging leaders and building effective teams. Ms. Perez holds a Bachelor of Arts degree in Business Economics and a Bachelor of Arts degree in Communication from the University of California at Santa Barbara. For more than four years, she has served on the board of Dallas-based nonprofit, CitySquare, which focuses on fighting the causes and effects of poverty.   Connect with Kerry: https://www.linkedin.com/in/kerrycperez/   FIND US ONWebsite – https://www.amnhealthcare.com/podcast/elevate-care-podcast/YouTube – https://www.youtube.com/@ElevateCarePodcastSpotify – https://open.spotify.com/show/5R2oWLZXYfjtPGW7o5KpuoApple – https://podcasts.apple.com/us/podcast/elevate-care/id1710406359Instagram – https://www.instagram.com/amnhealthcare/LinkedIn – https://www.linkedin.com/company/amn-healthcare/X – https://twitter.com/amnhealthcare/Facebook – https://www.facebook.com/amnhealthcare/ Powered by AMN Healthcare

TIMESTAMPS 00:00 Introduction to Workforce Strategy Optimization02:52 Understanding Key Performance Indicators05:45 The Importance of Predictive Analytics09:05 Success Stories and Clinician Satisfaction   ABOUT LEORAAs President of Workforce Strategy & Optimization (WSO) at AMN Healthcare, Leora leads the WSO team in strategy, technology, analytics solutions, and consulting. She has over 15 years of experience in healthcare services, business development, and program management. She holds an MBA from Nova Southeastern University and a Bachelor of Science in Biomedical Engineering from the University of Miami.Connect with Leora: https://www.linkedin.com/in/leorawestbrook/ABOUT KERRYKerry Perez leads the design and development of enterprise strategy in addition to overseeing Marketing, Corporate Communications, and Creative Services.Ms. Perez joined AMN Healthcare in 2007 and has held various roles during her tenure, including recruitment, marketing, innovation, strategy, and M&A. She most recently served as the company's Vice President of Enterprise Strategy. She also stood up AMN Healthcare's Diligence and Integration Management Office, which led the strategic and functional integration of new acquisitions to drive synergy. She was named among Staffing Industry Analyst's Top 40 Under 40 in 2021, and she hosts the AMN Healthcare podcast, Elevate Care.Ms. Perez maintains the guiding principles of being customer-obsessed, thinking big, and delivering results. She has a passion for mentoring emerging leaders and building effective teams.Ms. Perez holds a Bachelor of Arts degree in Business Economics and a Bachelor of Arts degree in Communication from the University of California at Santa Barbara. For more than four years, she has served on the board of Dallas-based nonprofit, CitySquare, which focuses on fighting the causes and effects of poverty. Connect with Kerry: https://www.linkedin.com/in/kerrycperez/ ABOUT THE SHOWElevate Care delves into the latest trends, thinking, and best practices shaping the landscape of healthcare. From total talent management to solutions and strategies to expand the reach of care, we discuss methods to enable high-quality, flexible workforce and care delivery. We will discuss the latest advancements in technology, the impact of emerging models and settings, physical and virtual, and address strategies to identify and obtain an optimal workforce mix. Tune in to gain valuable insights from thought leaders focused on improving healthcare quality, workforce well-being, and patient outcomes.Learn more about the show: https://www.amnhealthcare.com/campaign/elevate-care-podcast/ FIND US ONWebsite – https://www.amnhealthcare.com/podcast/elevate-care-podcast/YouTube – https://www.youtube.com/@ElevateCarePodcastSpotify – https://open.spotify.com/show/5R2oWLZXYfjtPGW7o5KpuoApple – https://podcasts.apple.com/us/podcast/elevate-care/id1710406359Instagram – https://www.instagram.com/amnhealthcare/LinkedIn – https://www.linkedin.com/company/amn-healthcare/X – https://twitter.com/amnhealthcare/Facebook – https://www.facebook.com/amnhealthcare/ Powered by AMN Healthcare

FIND US ON Website – https://www.amnhealthcare.com/podcast/elevate-care-podcast/ YouTube – https://www.youtube.com/@ElevateCarePodcast Spotify – https://open.spotify.com/show/5R2oWLZXYfjtPGW7o5Kpuo Apple – https://podcasts.apple.com/us/podcast/elevate-care/id1710406359 Instagram – https://www.instagram.com/amnhealthcare/ LinkedIn – https://www.linkedin.com/company/amn-healthcare/ X – https://twitter.com/amnhealthcare/ Facebook – https://www.facebook.com/amnhealthcare/   Powered by AMN Healthcare

TIMESTAMPS00:00 Meet Cathy01:21 Changes in Healthcare and Talent Acquisition04:04 Short-Term Strategies: Social Media Recruitment and In-Person Events06:54 Long-Term Strategies: Early Talent Development09:39 Attracting Candidates with Sustainability and Purpose12:02 Retaining Talent: Career Paths, Education Programs, and Flexibility13:51 Measuring Success: Metrics in Talent Acquisition and Retention20:12 The Future of Healthcare: Telehealth, Flexibility, and Change Management26:12 Closing Remarks and Promotions ABOUT CATHYCathy brings over 20 years of experience in the recruiting and staffing industry and holds an MBA in Human Resource Management from Texas Tech University, along with an undergraduate degree in Business Management. Her expertise spans training recruiters, developing innovative processes, and crafting new recruiting strategies. Cathy has been a featured speaker at numerous industry conferences, including the ITAA CEO Summit, ERE Expo, SHRM Regional meetings, and NACCB conferences, as well as local organizational events. She has also represented the staffing industry in Washington, DC, as a lobbyist for the Immigration Visa Quota bill.Cathy has achieved the highest distinction with Toastmasters International, earning the title of Distinguished Toastmaster. She holds several certifications, including Certified Internet Recruiter from AIRS, Senior Professional in Human Resources (SPHR) from HRCI/SHRM, Just Culture Expert, Green Belt in LEAN/Six Sigma, and Certified LinkedIn Recruiter.Connect with Cathy: https://www.linkedin.com/in/cathyhenesey/ABOUT KERRYKerry Perez leads the design and development of enterprise strategy in addition to overseeing Marketing, Corporate Communications, and Creative Services.Ms. Perez joined AMN Healthcare in 2007 and has held various roles during her tenure, including recruitment, marketing, innovation, strategy, and M&A. She most recently served as the company's Vice President of Enterprise Strategy. She also stood up AMN Healthcare's Diligence and Integration Management Office, which led the strategic and functional integration of new acquisitions to drive synergy. She was named among Staffing Industry Analyst's Top 40 Under 40 in 2001, and she hosts the AMN Healthcare podcast, Elevate Care.Ms. Perez maintains the guiding principles of being customer obsessed, thinking big and delivering results. She has a passion for mentoring emerging leaders and building effective teams.Ms. Perez holds a Bachelor of Arts degree in Business Economics and a Bachelor of Arts degree in Communication from the University of California at Santa Barbara. For more than four years, she has served on the board of Dallas-based nonprofit, CitySquare, which focuses on fighting the causes and effects of poverty.  ABOUT THE SHOWElevate Care delves into the latest trends, thinking, and best practices shaping the landscape of healthcare. From total talent management to solutions and strategies to expand the reach of care, we discuss methods to enable high quality, flexible workforce and care delivery. We will discuss the latest advancements in technology, the impact of emerging models and settings, physical and virtual, and address strategies to identify and obtain an optimal workforce mix. Tune in to gain valuable insights from thought leaders focused on improving healthcare quality, workforce well-being, and patient outcomes.Learn more about the show: https://www.amnhealthcare.com/campaign/elevate-care-podcast/ FIND US ONWebsite – https://www.amnhealthcare.com/podcast/elevate-care-podcast/YouTube – https://www.youtube.com/@ElevateCarePodcastSpotify – https://open.spotify.com/show/5R2oWLZXYfjtPGW7o5KpuoApple – https://podcasts.apple.com/us/podcast/elevate-care/id1710406359Instagram – https://www.instagram.com/amnhealthcare/LinkedIn – https://www.linkedin.com/company/amn-healthcare/X – https://twitter.com/amnhealthcare/Facebook – https://www.facebook.com/amnhealthcare/ Powered by AMN Healthcare

Chapters00:00 Switching Roles: Meet Kerry Perez03:24 Roles in Strategy, Marketing, and Recruitment06:11 Driving Business Growth through Understanding Customer Needs09:00 The Evolving Candidate and Client Experience in Healthcare12:48 Finding the Right Workforce Mix for Clients13:44 Making an Impact with the Marketing Team ABOUT KERRYKerry Perez leads the design and development of enterprise strategy in addition to overseeing Marketing, Corporate Communications, and Creative Services.Ms. Perez joined AMN Healthcare in 2007 and has held various roles during her tenure, including recruitment, marketing, innovation, strategy, and M&A. She most recently served as the company's Vice President of Enterprise Strategy. She also stood up AMN Healthcare's Diligence and Integration Management Office, which led the strategic and functional integration of new acquisitions to drive synergy. She was named among Staffing Industry Analyst's Top 40 Under 40 in 2001, and she hosts the AMN Healthcare podcast, Elevate Care.Ms. Perez maintains the guiding principles of being customer obsessed, thinking big and delivering results. She has a passion for mentoring emerging leaders and building effective teams.Ms. Perez holds a Bachelor of Arts degree in Business Economics and a Bachelor of Arts degree in Communication from the University of California at Santa Barbara. For more than four years, she has served on the board of Dallas-based nonprofit, CitySquare, which focuses on fighting the causes and effects of poverty. Learn more about Kerry: https://www.amnhealthcare.com/about/amn-leadership-team/executive-committee/kerry-perez/ ABOUT NISHANNishan Sivathasan serves as Division President, Technology and Workforce Solutions, and is responsible for AMN Healthcare's suite of technology products for workforce management and virtual care platforms that enable healthcare organizations to deliver sustainable and innovative ways for patient care.Prior to his current role, Mr. Sivathasan was Chief Strategy and Experience Officer at AMN Healthcare and had responsibility for business strategy and M&A. He joined AMN in 2019. Prior to joining AMN, Mr. Sivathasan was responsible for eCommerce strategy and business development at JCPenney. Previously, he spent time at a financial technology start-up and almost 10 years at Rackspace, a globally managed cloud computing company, in executive positions that spanned strategy, product development, and marketing. Mr. Sivathasan started his career at Accenture as a management consultant and holds a Bachelor of Arts degree in Business Administration from Austin CollegeLearn more about Nishan: https://www.amnhealthcare.com/about/amn-leadership-team/nishan-sivathasan/ ABOUT THE SHOWElevate Care delves into the latest trends, thinking, and best practices shaping the landscape of healthcare. From total talent management to solutions and strategies to expand the reach of care, we discuss methods to enable high quality, flexible workforce and care delivery. We will discuss the latest advancements in technology, the impact of emerging models and settings, physical and virtual, and address strategies to identify and obtain an optimal workforce mix. Tune in to gain valuable insights from thought leaders focused on improving healthcare quality, workforce well-being, and patient outcomes. Learn more about the show: https://www.amnhealthcare.com/campaign/elevate-care-podcast/ FIND US ONWebsite – https://www.amnhealthcare.com/podcast/elevate-care-podcast/YouTube – https://www.youtube.com/@ElevateCarePodcastSpotify – https://open.spotify.com/show/5R2oWLZXYfjtPGW7o5KpuoApple – https://podcasts.apple.com/us/podcast/elevate-care/id1710406359Instagram – https://www.instagram.com/amnhealthcare/LinkedIn – https://www.linkedin.com/company/amn-healthcare/X – https://twitter.com/amnhealthcare/Facebook – https://www.facebook.com/amnhealthcare/ Powered by AMN Healthcare

FIND US ON Website – https://www.amnhealthcare.com/podcast/elevate-care-podcast/ YouTube – https://www.youtube.com/@ElevateCarePodcast Spotify – https://open.spotify.com/show/5R2oWLZXYfjtPGW7o5Kpuo Apple – https://podcasts.apple.com/us/podcast/elevate-care/id1710406359 Instagram – https://www.instagram.com/amnhealthcare/ LinkedIn – https://www.linkedin.com/company/amn-healthcare/ X – https://twitter.com/amnhealthcare/ Facebook – https://www.facebook.com/amnhealthcare/   Powered by AMN Healthcare

Chapters00:00 Recap of Part 100:28 The Challenges of Machine Translation in Healthcare03:47 The Importance of Qualified Interpreters and Translators04:16 Testing Bilingual Clinical Staff for Fluency in Clinical Terminology08:57 Barriers and Challenges in Implementing Language Access Policies13:42 Reviewing Clinical Algorithms for Bias in Patient Care21:06 The Potential of AI in Healthcare Decision-Making ABOUT CARLACarla is a visionary leader in the healthcare industry, known nationally for her pioneering work in medical interpreting, language access, and health disparities. As the System Director of Diversity Initiatives, Interpreter Services, and ADA/504 and Section 1557 Coordinator for Steward Health Care, she oversaw language access services for 42 hospitals and over 600 physician practices in 11 different states.Carla's impressive career spans over three decades, beginning as a registered nurse in 1988. She was one of twelve individuals who helped to draft the International Medical Interpreters Association (IMIA) Standards of Practice in 1995, a milestone achievement in the field of medical interpreting. Additionally, she was part of an advisory committee for the MA DPH that created the Best Practice Recommendations for hospital-based Interpreter Services in 2001.Carla's specialized proficiency in conducting mock surveys and gap analyses, with a keen emphasis on Joint Commission and DNV Standards, has consistently steered numerous hospitals towards successful accreditation. Her extensive experience in this domain not only ensures compliance but also enhances operational efficiency and patient care standards. Furthermore, Carla is a distinguished national presenter on topics such as disabilities, diversity, and language access, contributing significantly to the advancement of inclusive healthcare practices nationwide.In 2003, Carla founded the Forum of the Coordination of Interpreter Services (FOCIS) as a collaborative platform for hospital and clinic-based interpreter programs to share best practices and resources. Originally established as a Massachusetts-based group, FOCIS has since expanded to nationwide membership. She has served as President of FOCIS and President and Vice President of the National Council on Interpreting in Health Care (NCIHC). Carla is also a founding member of Interpreting SAFE-AI Taskforce-Stakeholders- “Advocating for fair and Ethical AI in Interpreting.”Carla's exceptional leadership has earned her numerous accolades, including the Healthcare Hero award from the Boston Business Journal in 2015. She continues to be a highly sought-after national consultant on language access, health disparities, disabilities, and regulatory requirements for hospitals.   ABOUT KERRYKerry Perez leads the design and development of enterprise strategy in addition to overseeing Marketing, Corporate Communications, and Creative Services.Ms. Perez joined AMN Healthcare in 2007 and has held various roles during her tenure, including recruitment, marketing, innovation, strategy, and M&A. She most recently served as the company's Vice President of Enterprise Strategy. She also stood up AMN Healthcare's Diligence and Integration Management Office, which led the strategic and functional integration of new acquisitions to drive synergy. She was named among Staffing Industry Analyst's Top 40 Under 40 in 2001, and she hosts the AMN Healthcare podcast, Elevate Care.Ms. Perez maintains the guiding principles of being customer obsessed, thinking big and delivering results. She has a passion for mentoring emerging leaders and building effective teams.Ms. Perez holds a Bachelor of Arts degree in Business Economics and a Bachelor of Arts degree in Communication from the University of California at Santa Barbara. For more than four years, she has served on the board of Dallas-based nonprofit, CitySquare, which focuses on fighting the causes and effects of poverty.  ABOUT THE SHOWElevate Care delves into the latest trends, thinking, and best practices shaping the landscape of healthcare. From total talent management to solutions and strategies to expand the reach of care, we discuss methods to enable high-quality, flexible workforce and care delivery. We will discuss the latest advancements in technology, the impact of emerging models and settings, physical and virtual, and address strategies to identify and obtain an optimal workforce mix. Tune in to gain valuable insights from thought leaders focused on improving healthcare quality, workforce well-being, and patient outcomes. Learn more about the show: https://www.amnhealthcare.com/campaign/elevate-care-podcast/ FIND US ONWebsite – https://www.amnhealthcare.com/podcast/elevate-care-podcast/YouTube – https://www.youtube.com/@ElevateCarePodcastSpotify – https://open.spotify.com/show/5R2oWLZXYfjtPGW7o5KpuoApple – https://podcasts.apple.com/us/podcast/elevate-care/id1710406359Instagram – https://www.instagram.com/amnhealthcare/LinkedIn – https://www.linkedin.com/company/amn-healthcare/X – https://twitter.com/amnhealthcare/Facebook – https://www.facebook.com/amnhealthcare/ Powered by AMN Healthcare

TIMESTAMPS00:00 Meet Carla01:28 Understanding Language Access09:28 Overview of Section 155713:11 Requirements of Section 155717:57 Compliance Challenges and Accountability21:12 The Role of Qualified Interpreters23:30 Cultural Considerations in Language Access24:55 Where To Learn MoreABOUT CARLACarla is a visionary leader in the healthcare industry, known nationally for her pioneering work in medical interpreting, language access, and health disparities. As the System Director of Diversity Initiatives, Interpreter Services, and ADA/504 and Section 1557 Coordinator for Steward Health Care, she oversaw language access services for 42 hospitals and over 600 physician practices in 11 different states.Carla's impressive career spans over three decades, beginning as a registered nurse in 1988. She was one of twelve individuals who helped to draft the International Medical Interpreters Association (IMIA) Standards of Practice in 1995, a milestone achievement in the field of medical interpreting. Additionally, she was part of an advisory committee for the MA DPH that created the Best Practice Recommendations for hospital-based Interpreter Services in 2001.Carla's specialized proficiency in conducting mock surveys and gap analyses, with a keen emphasis on Joint Commission and DNV Standards, has consistently steered numerous hospitals towards successful accreditation. Her extensive experience in this domain not only ensures compliance but also enhances operational efficiency and patient care standards. Furthermore, Carla is a distinguished national presenter on topics such as disabilities, diversity, and language access, contributing significantly to the advancement of inclusive healthcare practices nationwide.In 2003, Carla founded the Forum of the Coordination of Interpreter Services (FOCIS) as a collaborative platform for hospital and clinic-based interpreter programs to share best practices and resources. Originally established as a Massachusetts-based group, FOCIS has since expanded to nationwide membership. She has served as President of FOCIS and President and Vice President of the National Council on Interpreting in Health Care (NCIHC). Carla is also a founding member of Interpreting SAFE-AI Taskforce-Stakeholders- “Advocating for fair and Ethical AI in Interpreting.”Carla's exceptional leadership has earned her numerous accolades, including the Healthcare Hero award from the Boston Business Journal in 2015. She continues to be a highly sought-after national consultant on language access, health disparities, disabilities, and regulatory requirements for hospitals.ABOUT KERRYKerry Perez leads the design and development of enterprise strategy in addition to overseeing Marketing, Corporate Communications, and Creative Services.Ms. Perez joined AMN Healthcare in 2007 and has held various roles during her tenure, including recruitment, marketing, innovation, strategy, and M&A. She most recently served as the company's Vice President of Enterprise Strategy. She also stood up AMN Healthcare's Diligence and Integration Management Office, which led the strategic and functional integration of new acquisitions to drive synergy. She was named among Staffing Industry Analyst's Top 40 Under 40 in 2001, and she hosts the AMN Healthcare podcast, Elevate Care.Ms. Perez maintains the guiding principles of being customer obsessed, thinking big and delivering results. She has a passion for mentoring emerging leaders and building effective teams.Ms. Perez holds a Bachelor of Arts degree in Business Economics and a Bachelor of Arts degree in Communication from the University of California at Santa Barbara. For more than four years, she has served on the board of Dallas-based nonprofit, CitySquare, which focuses on fighting the causes and effects of poverty.  ABOUT THE SHOWElevate Care delves into the latest trends, thinking, and best practices shaping the landscape of healthcare. From total talent management to solutions and strategies to expand the reach of care, we discuss methods to enable high quality, flexible workforce and care delivery. We will discuss the latest advancements in technology, the impact of emerging models and settings, physical and virtual, and address strategies to identify and obtain an optimal workforce mix. Tune in to gain valuable insights from thought leaders focused on improving healthcare quality, workforce well-being, and patient outcomes. Learn more about the show: https://www.amnhealthcare.com/campaign/elevate-care-podcast/ FIND US ONWebsite – https://www.amnhealthcare.com/podcast/elevate-care-podcast/YouTube – https://www.youtube.com/@ElevateCarePodcastSpotify – https://open.spotify.com/show/5R2oWLZXYfjtPGW7o5KpuoApple – https://podcasts.apple.com/us/podcast/elevate-care/id1710406359Instagram – https://www.instagram.com/amnhealthcare/LinkedIn – https://www.linkedin.com/company/amn-healthcare/X – https://twitter.com/amnhealthcare/Facebook – https://www.facebook.com/amnhealthcare/ Powered by AMN Healthcare

TIMESTAMPS00:00 Introduction and Overview of Chartis Group01:21 Understanding Hospital at Home04:10 Challenges in Changing Clinicians' Mindsets05:34 Positioning Hospital at Home as a Distinct Care Model08:23 Staffing Considerations for Hospital at Home Programs11:09 The Continuum of Hospital at Home Programs15:54 The Potential Size of the Hospital at Home Market19:41 The Future of Hospital at Home and Changing Care Delivery Models25:31 The Role of Reimbursements in Hospital at Home28:55 The Path to a Fully Scaled Hospital at Home Program30:21 The Hopeful Future of Healthcare35:05 Shifting Healthcare Delivery from Reactive to Proactive40:01 The Role of Consumers and AI in HealthcareABOUT TOMTom Kiesau serves as the firm's Chief Innovation Officer and co-leads the Digital & Technology Transformation Line of Business. Prior to assuming leadership of Digital & Technology Transformation, he led the firm's Strategy practice. He specializes in the areas of: digital transformation, enterprise strategic planning, clinical partnership development, next-generation service line growth strategy, and economic alignment. Tom has also participated in the development of corporate strategy and product development strategy for multiple integrated business process and technology firms that serve the healthcare industry. Before joining Chartis, Tom was a Vice President with Apollo Health Street, a healthcare operations and information technology consulting & outsourcing firm, and Alta Resources, a brand-focused customer relationship management (CRM) solution provider. In his leadership role at Alta, he led the development of customer-centric, multi-modal integrated engagement hubs and consumer experiences for some of the world's most prestigious brands, including Disney, Revlon, UnitedHealth Group, FedEx, S.C. Johnson, Eli Lilly, Johnson & Johnson, and Novartis. Prior to those roles he worked at a leading healthcare revenue cycle management consulting firm, where he served as an Engagement Manager and Methodology Service Line Leader for the Patient Access Practice. Tom graduated with high honors from the University of Chicago Booth School of Business with a Master of Business Administration concentrating in finance, economics, and strategy. He also holds a Bachelor of Business Administration in information systems analysis and design as well as operations management from the University of Wisconsin, where he graduated with distinction. Learn more about the Chartis: https://www.chartis.com/Linkedin: https://www.linkedin.com/in/tomkiesau/ ABOUT KERRYKerry Perez hosts the Elevate Care Podcast, dedicated to driving innovation in workforce technology, total talent management, and workforce staffing needs.As the Vice President, Enterprise Strategy at AMN Healthcare, Kerry Perez leads the design and implementation of enterprise strategies to fuel growth and achieve market leadership.With over 15 years of experience in various healthcare roles at AMN, including recruitment, marketing, innovation, strategy, and mergers and acquisitions, Kerry established AMN's Diligence and Integration Management Office in her previous role. There, she oversaw the strategic and functional integration of new acquisitions to enhance value.Guided by principles of customer obsession, ambitious thinking, and tangible results, Kerry's personal and professional mantra is "Be a Somebody who Makes Everybody Feel Like a Somebody." Committed to mentoring emerging leaders and building high-performing teams, Kerry holds Bachelor of Arts degrees in Business Economics and Communication from the University of California, Santa Barbara.ABOUT THE SHOWElevate Care delves into the latest trends, thinking, and best practices shaping the landscape of healthcare. From total talent management to solutions and strategies to expand the reach of care, we discuss methods to enable high quality, flexible workforce and care delivery. We will discuss the latest advancements in technology, the impact of emerging models and settings, physical and virtual, and address strategies to identify and obtain an optimal workforce mix. Tune in to gain valuable insights from thought leaders focused on improving healthcare quality, workforce well-being, and patient outcomes.Learn more about the show: https://www.amnhealthcare.com/campaign/elevate-care-podcast/ FIND US ONWebsite – https://www.amnhealthcare.com/podcast/elevate-care-podcast/YouTube – https://www.youtube.com/@ElevateCarePodcastSpotify – https://open.spotify.com/show/5R2oWLZXYfjtPGW7o5KpuoApple – https://podcasts.apple.com/us/podcast/elevate-care/id1710406359Instagram – https://www.instagram.com/amnhealthcare/LinkedIn – https://www.linkedin.com/company/amn-healthcare/X – https://twitter.com/amnhealthcare/Facebook – https://www.facebook.com/amnhealthcare/ Powered by AMN Healthcare

TIMESTAMPS00:00 Introduction and Overview02:47 Temple Workforce Landscape05:35 The Power of Data-Driven Decision-Making10:29 Vendor Neutrality in Workforce Management11:14 Change Management in Implementing New Systems13:10 Technology and Analytics for Staffing Efficiency14:06 Adapting Strategies and Future Plans ABOUT KERRYKerry Perez hosts the Elevate Care Podcast, dedicated to driving innovation in workforce technology, total talent management, and workforce staffing needs.As the Vice President, Enterprise Strategy at AMN Healthcare, Kerry Perez leads the design and implementation of enterprise strategies to fuel growth and achieve market leadership.With over 15 years of experience in various healthcare roles at AMN, including recruitment, marketing, innovation, strategy, and mergers and acquisitions, Kerry established AMN's Diligence and Integration Management Office in her previous role. There, she oversaw the strategic and functional integration of new acquisitions to enhance value.Guided by principles of customer obsession, ambitious thinking, and tangible results, Kerry's personal and professional mantra is "Be a Somebody who Makes Everybody Feel Like a Somebody." Committed to mentoring emerging leaders and building high-performing teams, Kerry holds Bachelor of Arts degrees in Business Economics and Communication from the University of California, Santa Barbara. ABOUT KIMKimberly Hanson is a seasoned healthcare professional with extensive experience in nursing leadership and clinical operations. Currently serving as the Vice President, Chief Nursing Officer Women and Families at Temple Health, she has been instrumental in driving the organization's strategic goals within the workforce ecosystem, while ensuring the highest standards of patient care. With over two decades of experience in the healthcare industry, Kimberly has demonstrated expertise in inpatient care, patient satisfaction, strategic communications and technology integrations. Her strategic planning skills have been pivotal in guiding the organization through various healthcare challenges.Prior to her current role, Kimberly held positions at AtlantiCare and Shore Medical Center, where she consistently achieved high levels of patient satisfaction and provided exceptional leadership in healthcare management. Her experience in labor and delivery, coupled with her proficiency in EMR systems, has contributed to her well-rounded skill set. Kim is a board-certified nurse and holds, holds a Bachelor of Science in Nursing from Rowan University and a master's degree in healthcare administration from LSU Shreveport. ABOUT LEORALeora Westbrook is the President of Workforce Strategy and Optimization at AMN Healthcare, leading the team at Avantas, and overseeing strategy, technology and analytics solutions and consulting offerings.Leora has more than 20 years of healthcare services experience. She has a proven track record in leading growth, program management, and delivering client results. She is known for managing complex programs, business development and her collaborative working style. She has worked for Fortune 100 companies, led her own client consulting business and was most recently the COO of healthcare startup OFFOR Health.Leora earned an MBA from Nova Southeastern University and a Bachelor of Science in Biomedical Engineering from the University of Miami. ABOUT MOMouhamad “Mo” Abbas, joined as President of Vendor Management Systems (VMS) in 2022 . In this role, he has responsibility for all AMN's VMS solutions (ShiftWise Flex, Medefis and b4Health).Mr. Abbas joined AMN with over 20 years of experience in global talent management and as a SaaS and technology entrepreneur. He believes in making an impact to society by having an exceptional vision beyond the VMS in services and value delivery. He has a proven track record delivering state-of-the-art VMS solutions and has successfully implemented talent solutions and change management with several multi-industry global companies with various technologies.Mr. Abbas most recently served as the Chief of Operations and Technology Innovations for Simplify Workforce, which he helped co-found.  During his tenure there, he developed and drove market strategies, created a scalable model, and led marketing and sales, and implementation to multiple cross-industry clients, while also leading product innovation.Mr. Abbas earned his MBA degree in MIS from St Edwards University, Austin, TX.ABOUT THE SHOWElevate Care delves into the latest trends, thinking, and best practices shaping the landscape of healthcare. From total talent management to solutions and strategies to expand the reach of care, we discuss methods to enable high quality, flexible workforce and care delivery. We will discuss the latest advancements in technology, the impact of emerging models and settings, physical and virtual, and address strategies to identify and obtain an optimal workforce mix. Tune in to gain valuable insights from thought leaders focused on improving healthcare quality, workforce well-being, and patient outcomes. Learn more about the show: https://www.amnhealthcare.com/campaign/elevate-care-podcast/ FIND US ONWebsite – https://www.amnhealthcare.com/podcast/elevate-care-podcast/YouTube – https://www.youtube.com/@ElevateCarePodcastSpotify – https://open.spotify.com/show/5R2oWLZXYfjtPGW7o5KpuoApple – https://podcasts.apple.com/us/podcast/elevate-care/id1710406359Instagram – https://www.instagram.com/amnhealthcare/LinkedIn – https://www.linkedin.com/company/amn-healthcare/X – https://twitter.com/amnhealthcare/Facebook – https://www.facebook.com/amnhealthcare/ Powered by AMN Healthcare

TIMESTAMPS00:00 Meet Mo01:27 The Relevance of Internal Float Pools and Internal Agencies06:22 Barriers to Setting Up a Float Pool or Internal Agency08:26 Key Must-Haves for Setting Up a Successful Internal Float Pool13:52 Benefits and Success of Implementing Internal Float Pools  ABOUT KERRYKerry Perez hosts the Elevate Care Podcast, dedicated to driving innovation in workforce technology, total talent management, and workforce staffing needs.As the Vice President, Enterprise Strategy at AMN Healthcare, Kerry Perez leads the design and implementation of enterprise strategies to fuel growth and achieve market leadership.With over 15 years of experience in various healthcare roles at AMN, including recruitment, marketing, innovation, strategy, and mergers and acquisitions, Kerry established AMN's Diligence and Integration Management Office in her previous role. There, she oversaw the strategic and functional integration of new acquisitions to enhance value.Guided by principles of customer obsession, ambitious thinking, and tangible results, Kerry's personal and professional mantra is "Be a Somebody who Makes Everybody Feel Like a Somebody." Committed to mentoring emerging leaders and building high-performing teams, Kerry holds Bachelor of Arts degrees in Business Economics and Communication from the University of California, Santa Barbara. ABOUT MOMouhamad “Mo” Abbas, joined as President of Vendor Management Systems (VMS) in 2022 . In this role, he has responsibility for all AMN's VMS solutions (ShiftWise Flex, Medefis and b4Health).Mr. Abbas joined AMN with over 20 years of experience in global talent management and as a SaaS and technology entrepreneur. He believes in making an impact to society by having an exceptional vision beyond the VMS in services and value delivery. He has a proven track record delivering state-of-the-art VMS solutions and has successfully implemented talent solutions and change management with several multi-industry global companies with various technologies.Mr. Abbas most recently served as the Chief of Operations and Technology Innovations for Simplify Workforce, which he helped co-found.  During his tenure there, he developed and drove market strategies, created a scalable model, and led marketing and sales, and implementation to multiple cross-industry clients, while also leading product innovation.Mr. Abbas earned his MBA degree in MIS from St Edwards University, Austin, TX. ABOUT THE SHOWElevate Care delves into the latest trends, thinking, and best practices shaping the landscape of healthcare. From total talent management to solutions and strategies to expand the reach of care, we discuss methods to enable high-quality, flexible workforce and care delivery. We will discuss the latest advancements in technology, the impact of emerging models and settings, physical and virtual, and address strategies to identify and obtain an optimal workforce mix. Tune in to gain valuable insights from thought leaders focused on improving healthcare quality, workforce well-being, and patient outcomes.  FIND US ONWebsite – https://www.amnhealthcare.com/podcast/elevate-care-podcast/YouTube – https://www.youtube.com/@ElevateCarePodcastSpotify – https://open.spotify.com/show/5R2oWLZXYfjtPGW7o5KpuoApple – https://podcasts.apple.com/us/podcast/elevate-care/id1710406359Instagram – https://www.instagram.com/amnhealthcare/LinkedIn – https://www.linkedin.com/company/amn-healthcare/X – https://twitter.com/amnhealthcare/Facebook – https://www.facebook.com/amnhealthcare/ Powered by AMN Healthcare

TIMESTAMPS00:00 Meet Dan Peres02:31 Navigating the Complexities of Healthcare Industry10:40 Shifting Models of Care by Meeting Patient Demand17:55 Strategic Decision-Making and Collaboration in Healthcare24:33 Addressing Staffing and Labor Challenging for Better Patient OutcomesABOUT DAN PERESDan Peres is a media and marketing leader with high-impact editorial experience and a record of creative ingenuity in brand positioning, customer acquisition and audience development. He joined Ad Age in July 2020 as Editor-in-Chief and was promoted to Associate Publisher of the brand in October 2021 and then President of Ad Age in June 2022 (retaining his Editor-in-chief title as well). Peres added Modern Healthcare to his portfolio in January 2023. His oversight includes editorial operations, sales, marketing, and events for the brands.Connect with Dan on LinkedIn: https://www.linkedin.com/in/dan-peres/ ABOUT KERRYKerry Perez hosts the Elevate Care Podcast, dedicated to driving innovation in workforce technology, total talent management, and workforce staffing needs.As the Vice President, Enterprise Strategy at AMN Healthcare, Kerry Perez leads the design and implementation of enterprise strategies to fuel growth and achieve market leadership.With over 15 years of experience in various healthcare roles at AMN, including recruitment, marketing, innovation, strategy, and mergers and acquisitions, Kerry established AMN's Diligence and Integration Management Office in her previous role. There, she oversaw the strategic and functional integration of new acquisitions to enhance value.Guided by principles of customer obsession, ambitious thinking, and tangible results, Kerry's personal and professional mantra is "Be a Somebody who Makes Everybody Feel Like a Somebody." Committed to mentoring emerging leaders and building high-performing teams, Kerry holds Bachelor of Arts degree in Business Economics and Communication from the University of California, Santa Barbara.ABOUT THE SHOWElevate Care delves into the latest trends, thinking, and best practices shaping the landscape of healthcare. From total talent management to solutions and strategies to expand the reach of care, we discuss methods to enable high quality, flexible workforce and care delivery. We will discuss the latest advancements in technology, the impact of emerging models and settings, physical and virtual, and address strategies to identify and obtain an optimal workforce mix. Tune in to gain valuable insights from thought leaders focused on improving healthcare quality, workforce well-being, and patient outcomes.Learn more about the show: https://www.amnhealthcare.com/podcast/elevate-care-podcast/  FIND US ONWebsite – https://www.amnhealthcare.com/podcast/elevate-care-podcast/YouTube – https://www.youtube.com/@ElevateCarePodcastSpotify – https://open.spotify.com/show/5R2oWLZXYfjtPGW7o5KpuoApple – https://podcasts.apple.com/us/podcast/elevate-care/id1710406359Instagram – https://www.instagram.com/amnhealthcare/LinkedIn – https://www.linkedin.com/company/amn-healthcare/X – https://twitter.com/amnhealthcare/Facebook – https://www.facebook.com/amnhealthcare/ Powered by AMN Healthcare

As technology advances at a rapid pace, the landscape of the tech and healthcare industry is evolving, where companies are seeking ways to stay ahead the competition and meet the needs of their consumers. In this episode, Kerry interviews Liz Cunningham, the Vice President of Digital Solutions at AMN Healthcare and co-host of our show. They discuss the evolution of candidate experience with AMN Passport, the approach of a tech-centric total talent solution across the workforce, the buzz about artificial intelligence (AI), and the next big thing to come in healthcare.Welcome aboard to Season 2 of Elevate Care!Learn more about the show: https://www.amnhealthcare.com/campaign/elevate-care-podcast/-------------------------------------------------------------------TIMESTAMPS(00:22) Meet Liz(01:14) Evolution of Candidate Experience with AMN Passport(7:20) Tech-Centric Total Talent Solutions Approach(11:27) The Buzz of Artificial Intelligence (AI)(17:21) What's The Next Big Thing?-------------------------------------------------------------------ABOUT KERRYKerry Perez hosts the Elevate Care Podcast, dedicated to driving innovation in workforce technology, total talent management, and workforce staffing needs.As the Vice President, Enterprise Strategy at AMN Healthcare, Kerry Perez leads the design and implementation of enterprise strategies to fuel growth and achieve market leadership.With over 15 years of experience in various healthcare roles at AMN, including recruitment, marketing, innovation, strategy, and mergers and acquisitions, Kerry established AMN's Diligence and Integration Management Office in her previous role. There, she oversaw the strategic and functional integration of new acquisitions to enhance value.Guided by principles of customer obsession, ambitious thinking, and tangible results, Kerry's personal and professional mantra is "Be a Somebody who Makes Everybody Feel Like a Somebody." Committed to mentoring emerging leaders and building high-performing teams, Kerry holds Bachelor of Arts degrees in Business Economics and Communication from the University of California, Santa Barbara. ABOUT LIZLiz Cunningham, Vice President of Digital Solutions at AMN Healthcare since 2020, drives digital transformation for a seamless user experience powered by self-service, AI, and automation. She manages a diverse team of senior leaders and team members across product management, digital marketing, engineering, analytics, and user experience. In 2023, Liz also assumed the role of transforming AMN's enterprise customer support department, implementing new technology and a streamlined operating model.In her 11-year tenure with AMN, Liz has taken on various roles, from heading AMN's clinician strategy during COVID-19 response to leading enterprise operations and branding for the Healthcare Staffing Divisions. Presently, Liz leads her team in managing the industry-leading healthcare professional application, AMN Passport, and spearheads new digital experience platforms, fostering digital-first engagements for clients and candidates.Outside of work, Liz is dedicated to innovation and entrepreneurship. As a Board Member for the ZIP Launch Pad, a San Diego State-funded Innovation center, she actively champions early-stage startups founded by SDSU students and faculty. In her free time, Liz is cultivating a unique passion for cheese and is working towards becoming a cheese monger, adding a flavorful layer to her diverse interests.-------------------------------------------------------------------ABOUT THE SHOW Elevate Care Podcast delves into the latest trends, thinking, and best practices shaping the landscape of healthcare. From total talent management to solutions and strategies to expand the reach of care, we discuss methods to enable high quality, flexible workforce and care delivery. We will discuss the latest advancements in technology, the impact of emerging models and settings, physical and virtual, and address strategies to identify and obtain an optimal workforce mix. Tune in to gain valuable insights from thought leaders focused on improving healthcare quality, workforce well-being, and patient outcomes. Learn more about the show: https://www.amnhealthcare.com/campaign/elevate-care-podcast/  FIND US ONWebsite – https://www.amnhealthcare.com/amn-insights/elevate-care-podcast/YouTube – https://www.youtube.com/@ElevateCarePodcastSpotify – https://open.spotify.com/show/5R2oWLZXYfjtPGW7o5KpuoApple – https://podcasts.apple.com/us/podcast/elevate-care/id1710406359Instagram – https://www.instagram.com/amnhealthcare/LinkedIn – https://www.linkedin.com/company/amn-healthcare/X – https://twitter.com/amnhealthcare/Facebook – https://www.facebook.com/amnhealthcare/ Powered by AMN Healthcare

Welcome to Season 2 of Elevate Care, where Kerry Perez takes the helm as our new host! In this episode, Kerry interviews Nishan Sivathasan, the Chief Strategy and Experience Officer at AMN Healthcare and co-host of our show. Together, they explore a range of topics, from industry change predictions to the integration of technology in healthcare. Delving into the patient-centric approach and the noble pursuit of healthcare excellence, they emphasize the importance of being adaptable in healthcare systems, as it is vital in staying ahead of the curve in a rapidly evolving industry. From virtual nursing to AI integration and patient-centric models, they discuss how these innovations are revolutionizing care delivery and improving patient outcomes. Join us as we uncover the transformative impact of technology on healthcare, the necessity of adapting to industry changes, and our unwavering commitment to providing quality care to every patient. Stay informed, empowered, and inspired to shape the future of healthcare with us.Welcome aboard to Season 2 of Elevate Care! Learn more about the show: https://www.amnhealthcare.com/campaign/elevate-care-podcast/ -------------------------------------------------------------------TIMESTAMPS(00:25) Meet Nishan and Kerry(03:33) 2024 ViVe Conference Key Takeaways (AI, Technology Advancements, Virtual Nursing, Adaptability in Healthcare Systems)(7:04) Change Predictions for the Industry(8:42) Adopting Technology(13:57) Patient Centric Model(15:38) The Noble Pursuit of Healthcare------------------------------------------------------------------- FIND US ONWebsite – https://www.amnhealthcare.com/amn-insights/elevate-care-podcast/YouTube – https://www.youtube.com/@ElevateCarePodcastSpotify – https://open.spotify.com/show/5R2oWLZXYfjtPGW7o5KpuoApple – https://podcasts.apple.com/us/podcast/elevate-care/id1710406359Instagram – https://www.instagram.com/amnhealthcare/LinkedIn – https://www.linkedin.com/company/amn-healthcare/X – https://twitter.com/amnhealthcare/Facebook – https://www.facebook.com/amnhealthcare/ Powered by AMN Healthcare

In this episode of Elevate Care, we interview Barry Asin, the President of Staffing Industry Analysts (SIA), where we explore the remarkable advancements in Artificial Intelligence (AI) within the healthcare staffing sector, its crucial role in overcoming the challenges posed by the COVID-19 pandemic, and the notable trends projected for the year 2024.------------------------------------------------------------------- TIMESTAMPS(01:15) Meet Barry Asin(05:17) Healthcare Strikes(13:20) Artificial Intelligence (AI) Advancements in Healthcare Staffing(19:20) COVID-19 Disruptions(25:22) Notable Trends in 2024(36:52) Solutions and Adaptions in Healthcare Organizations(42:04) Healthcare Costs with Inflation(46:30) Barry's Challenge-------------------------------------------------------------------ABOUT THE GUESTA leading authority on workforce solutions worldwide, Barry Asin is renowned for his expertise on staffing and contingent labor. President of Staffing Industry Analysts (SIA) since 2010, Asin holds overall responsibility for the company's strategy, operations and growth on a global basis. He has been with the company since 2003, where he previously held the position of Chief Analyst, leading the team responsible for SIA's award-winning research and content.Asin is the co-author of Breaking Through: Leadership Disciplines from Top Performing Staffing Firms and is a frequent speaker at industry events, sharing essential insights on leadership and the challenges, opportunities and rapid transformations around work today. He is quoted in major business and industry publications, including The Wall Street Journal, The New York Times, BusinessWeek, Inc. Magazine, The Atlantic, Bloomberg Business, CNBC, Marketplace, and MarketWatch among others.Prior to joining SIA, Asin spent nearly 12 years as a senior executive at global staffing leader Adecco SA. Before Adecco, he held operations management positions with PepsiCo, and he began his professional career with Andersen Consulting, the predecessor of Accenture. He holds an M.B.A. from Harvard University and a B.S. in engineering from Princeton University. Connect with Barry: https://www.linkedin.com/in/barryasin/ FIND US ONWebsite – https://www.amnhealthcare.com/amn-insights/elevate-care-podcast/YouTube – https://www.youtube.com/@ElevateCarePodcastSpotify – https://open.spotify.com/show/5R2oWLZXYfjtPGW7o5KpuoApple – https://podcasts.apple.com/us/podcast/elevate-care/id1710406359Instagram – https://www.instagram.com/amnhealthcare/LinkedIn – https://www.linkedin.com/company/amn-healthcare/X – https://twitter.com/amnhealthcare/Facebook – https://www.facebook.com/amnhealthcare/ Powered by AMN Healthcare

In this episode, Jamey interviews Dr. Janice Walker, the CNO at Baylor Scott and White Health, where they delve into the transformative power of compassionate connection and innovation in healthcare settings. They explore how the industry is being reimagined and transformed by leadership approaches, technology advancements, and human experiences. They uncover strategies to prevent and mitigate workplace violence to enforce a culture of respect and ensure the well-being and security of individuals everywhere.For more engaging episodes and insightful discussions visit: https://www.amnhealthcare.com/amn-insights/elevate-care-podcast/------------------------------------------------------------------- TIMESTAMPS(00:17) Introduction(05:17) Prioritizing a Candidate Centric Experience(14:09) Workplace Violence in Healthcare Settings(19:47) Beneficial Support Structures(25:00) Improving Healthcare Environments(27:40) Leveraging Technology to Predict and Prevent Threats(34:00) Compassionate Connection(35:24) Janice's Challenge------------------------------------------------------------------- ABOUT THE GUESTJanice Walker is chief nursing officer (CNO) at Baylor Scott & White Health, the largest not-for-profit health system in Texas. The system's integrated delivery network includes Baylor Scott & White Health Plan, Baylor Scott & White Research Institute, Baylor Scott & White Quality Alliance and its leading digital health platform, MyBSWHealth. Through 51 hospitals and more than 1,200 access points, including flagship academic medical centers in Dallas, Fort Worth and Temple, the system offers the full continuum of care, from primary to award-winning specialty care, as well as an array of virtual and in-home services.As CNO, Walker focuses on pursuing excellence in every aspect of patient care through the advancement and integration of professional nursing practices.Prior to her current role, Walker served in System nursing leadership at the hospital and division level and as chief operating officer at Baylor Scott & White All Saints Medical Center – Fort Worth. Previously, she was vice president/CNO at Texas Health Presbyterian - Wilson N. Jones (Sherman, Texas) and Freeman Neosho Hospital (Neosho, Missouri).A Johnson & Johnson Wharton Fellow, Walker received her bachelor's degree in nursing from Henderson State University, and both a master's of business administration degree in healthcare management and a doctorate in healthcare administration from the University of Phoenix. FIND US ONWebsite – https://www.amnhealthcare.com/amn-insights/elevate-care-podcast/YouTube – https://www.youtube.com/@ElevateCarePodcastSpotify – https://open.spotify.com/show/5R2oWLZXYfjtPGW7o5KpuoApple – https://podcasts.apple.com/us/podcast/elevate-care/id1710406359Instagram – https://www.instagram.com/amnhealthcare/LinkedIn – https://www.linkedin.com/company/amn-healthcare/X – https://twitter.com/amnhealthcare/Facebook – https://www.facebook.com/amnhealthcare/ Powered by AMN Healthcare

In this episode, we discuss the insightful journey through transformation and change within organizations, with Fredrick Marin, the Senior Director for Change Management at the University of Virginia. From confronting the difficult truths to leveraging the potential of Human Resources, we explore pivotal moments and mindsets shaping the industry. We discuss embracing change, building trust, and navigating the intricate dynamics between culture and engagement in the workplace.   For more engaging episodes and insightful discussions visit: https://www.amnhealthcare.com/amn-insights/elevate-care-podcast/------------------------------------------------------------------- TIMESTAMPS(00:22) Introduction(05:24) Your Baby Is Ugly(11:35) Harnessing the Power of People(22:01) Leaning into Change(38:06) Placing Trust in the Workplace(49:15) Culture vs. Engagement(54:17) Fredrick's Mindset Challenge -------------------------------------------------------------------ABOUT THE GUEST Fredrick Martin is the Sr. Director for Change Management at the University of Virginia. He specializes in driving organizational transformation and nurturing positive organizational culture. He crafts and steers change management strategies across the Academic Division and Health System, with an emphasized role in rejuvenating Human Resources practices. Boasting over 15 years of expertise, Fredrick is renowned for orchestrating pivotal business and cultural shifts in intricate, matrixed settings. A cornerstone of his experience is his tenure as the Master Change Agent for Ascension Health, the U.S.'s largest non-profit, faith-based healthcare conglomerate. Here, amidst a vast network of 2600+ care sites, 151 hospitals, and a workforce exceeding 130,000, Fredrick innovatively developed and applied change management plans in alignment with both regional and national missions.Fredrick's leadership has been pivotal in metamorphosing organizational cultures, enhancing patient accessibility, championing patient-centric care, and elevating the overall customer experience. Prior to his immersion in healthcare, he ventured into the global arena of offshore outsourcing. He was instrumental in the initiation and governance of call centers spread across diverse international landscapes. His extensive background also envelops facets of organizational development, quality assurance, and operations.He holds a BS and an MBA from the University of Phoenix. Further augmenting his academic accomplishments, Fredrick acquired an Executive Master's in Healthcare Leadership from Cornell University. He is also distinguished as a certified Master Change Agent. Connect with Fredrick on LinkedIn: https://www.linkedin.com/in/fredrickjmartin/ -------------------------------------------------------------------FIND US ONWebsite – https://www.amnhealthcare.com/amn-insights/elevate-care-podcast/YouTube – https://www.youtube.com/@ElevateCarePodcastSpotify – https://open.spotify.com/show/5R2oWLZXYfjtPGW7o5KpuoApple – https://podcasts.apple.com/us/podcast/elevate-care/id1710406359Instagram – https://www.instagram.com/amnhealthcare/LinkedIn – https://www.linkedin.com/company/amn-healthcare/X – https://twitter.com/amnhealthcare/Facebook – https://www.facebook.com/amnhealthcare/ Powered by AMN Healthcare FIND US ONWebsite – https://www.amnhealthcare.com/amn-insights/elevate-care-podcast/YouTube – https://www.youtube.com/@ElevateCarePodcastSpotify – https://open.spotify.com/show/5R2oWLZXYfjtPGW7o5KpuoApple – https://podcasts.apple.com/us/podcast/elevate-care/id1710406359Instagram – https://www.instagram.com/amnhealthcare/LinkedIn – https://www.linkedin.com/company/amn-healthcare/X – https://twitter.com/amnhealthcare/Facebook – https://www.facebook.com/amnhealthcare/ Powered by AMN Healthcare

In this episode, we dive into the world of disruptive technologies in healthcare with Vignesh Kannah and Abhishek AK from the Everest Group. Join us as we explore the groundbreaking innovations that are reshaping the medical landscape, promising improved patient care, and revolutionizing the way healthcare professionals work.Learn more about this episode: https://www.amnhealthcare.com/amn-insights/elevate-care-podcast/disruptive-technologies-in-healthcare-the-promises-and-challenges/Learn more about the show: https://www.amnhealthcare.com/amn-insights/elevate-care-podcast/ ------------------------------------------------------------------- TIMESTAMPS(00:24) Introduction(05:55) Shortage in the Workforce(19:32) Future Skills for Clinicians(24:12) Benefits and Risks of Generative AI(33:10) Human Centric Design Approach(37:25) AI in Healthcare(44:25) Adopting to New Advancements for Leaders(46:08) Advantages of VMS(53:00) Mindset Shift -------------------------------------------------------------------  ABOUT THE GUESTS  Vignesh Kannan is the Vice President, BPS of Business Process Services team and leads the Everest Group's research and advisory practice focused on enterprise functions and have authored 60+ research papers focused on technology, sustainability, and transformation. His area of expertise lies in supporting clients in GTM strategy, value proposition refinement, and market assessment Connect with Vignesh on LinkedIn: https://www.linkedin.com/in/vignesh-kannan-07986185/ Abhishek leads the healthcare and life sciences charter at Everest Group. Specializes in helping healthcare companies realize incremental value from the marketplace by advising on investment strategies and digital transformation initiatives. ------------------------------------------------------------------- FIND US ONWebsite – https://www.amnhealthcare.com/amn-insights/elevate-care-podcast/YouTube – https://www.youtube.com/@ElevateCarePodcastSpotify – https://open.spotify.com/show/5R2oWLZXYfjtPGW7o5KpuoApple – https://podcasts.apple.com/us/podcast/elevate-care/id1710406359Instagram – https://www.instagram.com/amnhealthcare/LinkedIn – https://www.linkedin.com/company/amn-healthcare/X – https://twitter.com/amnhealthcare/Facebook – https://www.facebook.com/amnhealthcare/ Powered by AMN Healthcare FIND US ONWebsite – https://www.amnhealthcare.com/amn-insights/elevate-care-podcast/YouTube – https://www.youtube.com/@ElevateCarePodcastSpotify – https://open.spotify.com/show/5R2oWLZXYfjtPGW7o5KpuoApple – https://podcasts.apple.com/us/podcast/elevate-care/id1710406359Instagram – https://www.instagram.com/amnhealthcare/LinkedIn – https://www.linkedin.com/company/amn-healthcare/X – https://twitter.com/amnhealthcare/Facebook – https://www.facebook.com/amnhealthcare/ Powered by AMN Healthcare

Step into the world of cutting-edge healthcare as we explore the incredible impact of artificial intelligence (AI) in this enlightening podcast with Robin Famanfarmaian, professional speaker and healthcare entrepreneur. Join us on a journey through the revolutionary ways AI is shaping the medial landscape, from streamlining the patient care process, to technology advancements. AI is not just the future of healthcare; it's the present. This discussion shows how it's changing the way we care for patients worldwide. Learn more about the show: https://www.amnhealthcare.com/amn-insights/elevate-care-podcast/ ------------------------------------------------------------------- TIMESTAMPS (0:20) Robin's Story(4:44) Artificial Intelligence (AI) Explained(7:07) Diagnosis Advancements(8:17) Developments on the Horizon(11:23) Amazon's Footprint in Healthcare(14:44) Generations in Healthcare(16:27) Data Tracking(18:42) Future of Home Health(24:00) Technology Advancements(26:36) Role of Corporations(30:00) Evolution of Hospitals(34:07) Predictions of the Insurance Industry(36:06) Mark Cuban's Initiatives(38:03) Final Remarks------------------------------------------------------------------- ABOUT THE GUESTRobin Famanfarmaian, a professional speaker and healthcare entrepreneur. She's driven high-level business development for cutting-edge medical and biotech companies. She educates audiences on technology, the future of healthcare, patient empowerment, building thought leadership, and more. She is the author of four books, including How AI Can Democratize Healthcare. Website: https://www.robinff.com/ ------------------------------------------------------------------- FIND US ONWebsite – https://www.amnhealthcare.com/amn-insights/elevate-care-podcast/YouTube – https://www.youtube.com/@ElevateCarePodcastSpotify – https://open.spotify.com/show/5R2oWLZXYfjtPGW7o5KpuoApple – https://podcasts.apple.com/us/podcast/elevate-care/id1710406359Instagram – https://www.instagram.com/amnhealthcare/LinkedIn – https://www.linkedin.com/company/amn-healthcare/X – https://twitter.com/amnhealthcare/Facebook – https://www.facebook.com/amnhealthcare/ Powered by AMN Healthcare FIND US ONWebsite – https://www.amnhealthcare.com/amn-insights/elevate-care-podcast/YouTube – https://www.youtube.com/@ElevateCarePodcastSpotify – https://open.spotify.com/show/5R2oWLZXYfjtPGW7o5KpuoApple – https://podcasts.apple.com/us/podcast/elevate-care/id1710406359Instagram – https://www.instagram.com/amnhealthcare/LinkedIn – https://www.linkedin.com/company/amn-healthcare/X – https://twitter.com/amnhealthcare/Facebook – https://www.facebook.com/amnhealthcare/ Powered by AMN Healthcare

Welcome to Elevate Care, the show where healthcare professionals, visionaries, and thought leaders come together to explore the limitless possibilities of healthcare innovation. Jamey Duke introduces who she is, her professional background in healthcare, the ‘why' behind the show, and what guests and topics she'll be covering in episodes to come. Learn more about the show: https://www.amnhealthcare.com/amn-insights/elevate-care-podcast/ -------------------------------------------------------------------TIMESTAMPS(0:32) Who is Jamey Dubke(3:10) Current Role & Aligning Purpose(3:57) The Goal of the Show(4:48) Innovation Today(5:01) Future of Elevate Care ------------------------------------------------------------------- ABOUT THE HOST Jamey is a seasoned HR executive with 20+ years of dynamic experience, she excels in driving HR and talent strategies for enterprise organizations with large workforces. By owning talent acquisition, development, and retention, Jamey aligns people strategies with business goals, fostering a culture of talent excellence, employee engagement, and long-term staff retention.As an executive leader, she is very comfortable advising the C-suite on strategic initiatives for multi-billion-dollar organizations and providing data-driven recommendations and innovative solutions to enhance overall performance. Jamey is well-versed in large-scale change management and takes pride in her ability to seamlessly navigate complex transformations including mergers, IT migrations, and restructures, ensuring successful transitions for employees and stakeholders.She has dynamic industry expertise, successfully leading HR strategy across highly regulated sectors such as healthcare, telecommunications, finance, and air travel. She delivers tailored solutions that drive compliance, efficiency, and optimal performance. ------------------------------------------------------------------- FIND US ONWebsite – https://www.amnhealthcare.com/amn-insights/elevate-care-podcast/YouTube – https://www.youtube.com/@ElevateCarePodcastSpotify – https://open.spotify.com/show/5R2oWLZXYfjtPGW7o5KpuoApple – https://podcasts.apple.com/us/podcast/elevate-care/id1710406359Instagram – https://www.instagram.com/amnhealthcare/LinkedIn – https://www.linkedin.com/company/amn-healthcare/X – https://twitter.com/amnhealthcare/Facebook – https://www.facebook.com/amnhealthcare/ Powered by AMN Healthcare FIND US ONWebsite – https://www.amnhealthcare.com/amn-insights/elevate-care-podcast/YouTube – https://www.youtube.com/@ElevateCarePodcastSpotify – https://open.spotify.com/show/5R2oWLZXYfjtPGW7o5KpuoApple – https://podcasts.apple.com/us/podcast/elevate-care/id1710406359Instagram – https://www.instagram.com/amnhealthcare/LinkedIn – https://www.linkedin.com/company/amn-healthcare/X – https://twitter.com/amnhealthcare/Facebook – https://www.facebook.com/amnhealthcare/ Powered by AMN Healthcare

ElevateCare is your gateway to a world where healthcare's boundaries are continually pushed. We bring you thought leaders, educators, and professionals who are at the forefront of what's possible in healthcare. They will share their remarkable stories, deep insights, and valuable experiences, shedding light on how they are paving the path for growth and excellence in healthcare and talent transformation.Our podcast offers an opportunity to delve into how organizations are fostering a culture of learning, collaboration, and innovation. We unveil the secrets to unlocking individual potential and driving collective success. Additionally, we explore how innovation is harnessed to enhance patient outcomes, streamline efficiency, and address the pressing challenges facing the healthcare sector today.Throughout each episode, we delve into the profound impact of innovation on patient care, access to healthcare, and the overall patient experience. We'll also engage in meaningful discussions about the pivotal role of leadership and collaboration in nurturing a culture of innovation within healthcare organizations.Whether you're a dedicated healthcare professional, a visionary leader in the industry, or someone keen on personal and professional growth, ElevateCare promises to deliver invaluable insights and boundless inspiration. We're here to empower you to cultivate talent and ignite innovation, not just in your own life but also within your organization.Join us on this exhilarating journey as we elevate healthcare, one episode at a time. Welcome to ElevateCare - Where Innovation Meets Humanity.Learn more about the show: https://www.amnhealthcare.com/amn-insights/elevate-care-podcast/-------------------------------------------------------------------ABOUT THE HOSTJamey is a seasoned HR executive with 20+ years of dynamic experience, she excels in driving HR and talent strategies for enterprise organizations with large workforces. By owning talent acquisition, development, and retention, Jamey aligns people strategies with business goals, fostering a culture of talent excellence, employee engagement, and long-term staff retention.As an executive leader, she is very comfortable advising the C-suite on strategic initiatives for multi-billion-dollar organizations and providing data-driven recommendations and innovative solutions to enhance overall performance. Jamey is well-versed in large-scale change management and takes pride in her ability to seamlessly navigate complex transformations including mergers, IT migrations, and restructures, ensuring successful transitions for employees and stakeholders.She has dynamic industry expertise, successfully leading HR strategy across highly regulated sectors such as healthcare, telecommunications, finance, and air travel. She delivers tailored solutions that drive compliance, efficiency, and optimal performance. -------------------------------------------------------------------FIND US ONWebsite – https://www.amnhealthcare.com/amn-insights/elevate-care-podcast/YouTube – https://www.youtube.com/@ElevateCarePodcastInstagram – https://www.instagram.com/amnhealthcare/LinkedIn – https://www.linkedin.com/company/amn-healthcare/X – https://twitter.com/amnhealthcare/Facebook – https://www.facebook.com/amnhealthcare/ Powered by AMN Healthcare FIND US ONWebsite – https://www.amnhealthcare.com/amn-insights/elevate-care-podcast/YouTube – https://www.youtube.com/@ElevateCarePodcastSpotify – https://open.spotify.com/show/5R2oWLZXYfjtPGW7o5KpuoApple – https://podcasts.apple.com/us/podcast/elevate-care/id1710406359Instagram – https://www.instagram.com/amnhealthcare/LinkedIn – https://www.linkedin.com/company/amn-healthcare/X – https://twitter.com/amnhealthcare/Facebook – https://www.facebook.com/amnhealthcare/ Powered by AMN Healthcare